VTech Cordless Telephone VT 1962 User Manual
INTRODUCTION  
Congratulations! You have purchased  
one of the most sophisticated cordless  
telephones on the market! The VT  
1962 has been designed to offer a new  
standard in cordless telephone  
technology.  
The VT 1962 also provides a one-  
way Page/Find. Pressing the Base  
PAGE key will cause the Handset to  
ring in a manner which distinguishes  
it from normal incoming ringing. This  
can be used to alert the Handset user,  
or to simply locate the Handset in the  
event that it is misplaced.  
Unlike most other cordless phones, the  
VT 1962 digitizes your voice using  
advanced ADPCM digital voice coding  
to provide noise and distortion free  
performance. In most conditions you  
will not be able to tell you are using a  
cordless phone. Gone are the  
annoyances of static, interference and  
having to listen to other people's  
conversations on your cordless phone.  
The VT 1962 uses special memory in  
both the Base and Handset which is  
not susceptible to power failures. This  
provides permanent storage of all  
memory dial numbers, CID information  
as well as the Base and Handset  
security codes.  
When an optional battery pack is  
installed in the Base Unit, the VT 1962  
uses this battery pack to provide  
operational backup in case of power  
failure. In this way you have access to  
all normal phone functions during a  
total power outage. Calls can still be  
placed and received without  
interruption. More than 5 hours backup  
will be possible with a fully charged  
battery pack in the Base Unit.  
The VT 1962 scrambles your voice  
before it transmits it. This allows you  
the security of knowing that no one can  
tune in and eavesdrop on your  
conversations.  
The VT 1962 decodes and displays  
name and/or number Caller ID (CID)  
information where available and when  
subscribed to. The alpha-numeric  
display can show both the name and  
number of the calling party. Up to 15  
name characters or 11 phone number  
digits can be displayed on the LCD.  
The VT 1962 informs you that another  
extension is currently in use on the  
same phone line. The phone will also  
alert you when you are Out of Range,  
even when you're not using the phone!  
With the VT 1962, the user can easily  
answer a call by pressing any key other  
than the OFF, MUTE or VOLUME  
Keys. In addition, the Handset display  
illuminates when the phone rings. This  
is very useful in a dark environment.  
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INTRODUCTION  
Parts Check List  
1. Base Unit, Handset and AC adapter  
2. One-Line Telephone Cord  
3. Battery Pack  
4. Wall mount accessory  
5. Belt clip  
To purchase replacement battery  
packs, call VTECH Communications  
at 1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-  
7377.  
ANSWER  
MEMO  
ON/OFF  
SPARE  
BATTERY  
CHARGING  
IN USE  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
Wall Mounting  
Bracket  
Handset  
Base Unit  
Battery Pack  
AC Power Adapter  
Belt-Clip  
Telephone Line Cord  
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FCC and IC Regulations  
This equipment complies with Parts 15  
and 68 of the Federal Communications  
Commission (FCC) rules for the United  
States. It also complies with regulations  
RSS210 and CS-03 of Industry and  
Science Canada. Operation is subject  
to the following two conditions: (1) this  
device may not cause interference,  
and (2) this device must accept any  
interference, including interference that  
may cause undesired operation of the  
device.  
FCC Part 15  
Warning: Changes or modifications to  
this unit not expressly approved by the  
party responsible for compliances could  
void the user's authority to operate the  
equipment.  
The equipment has been tested and  
found to comply with part 15 of the FCC  
rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used  
in accordance with the instructions,  
may cause harmful interference to  
radio communications. However, there  
is no guarantee that interference will  
not occur in a particular installation. If  
this equipment does cause harmful  
interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try and correct  
the interference by one or more of the  
following measures:  
A label is located on the underside of  
the Base Unit containing either the  
FCC registration number and Ringer  
Equivalence Number (REN) or the IC  
registration number and Load Number.  
You must, upon request, provide this  
information to your local telephone  
company.  
This equipment is compatible with  
inductively coupled hearing aids.  
Should you experience trouble with this  
telephone equipment, please contact:  
VTECH COMMUNICATIONS  
SERVICE DEPT. at 1-800-595-9511.  
In Canada, call VTECH Electronics at  
1-800-267-7377.  
-
-
-
Reorient or relocate the receiving  
antenna.  
Increase the separation between  
the equipment and receiver.  
Connect the equipment into an  
outlet or on a circuit different from  
that to which the receiver is  
connected.  
Consult the dealer or an  
experienced radio/TV technician  
for help.  
For repair/warranty information. The  
telephone company may ask you to  
disconnect this equipment from the line  
network until the problem has been  
corrected.  
-
4
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FCC and IC Regulations  
This equipment may not be used on  
FCC Part 68  
coin service provided by the phone  
company or Party Lines.  
The FCC requires that you connect  
your cordless telephone to the  
nationwide telephone network through  
a modular telephone jack (USOC  
RJ11C, RJ11W or RJ14).  
The REN is useful in determining the  
number of devices you may connect  
to your telephone line and still enable  
the devices to ring when you receive  
a call. The general rule is that the REN  
value should not exceed 5.0A total;  
however, contact your local telephone  
company for the specific number in  
your area.  
Your telephone company may  
discontinue your service if your  
equipment causes harm to the  
telephone network. They will notify you  
in advance of disconnection, if possible.  
During notification, you will be informed  
of your right to file a complaint with the  
FCC.  
IC (Industry Canada)  
This telephone is registered for use in  
Canada.  
Occasionally, your telephone company  
may make changes in its facilities,  
equipment, operation, or procedures  
that could affect the operation of your  
equipment. If so, you will be given  
advance notice of the change to give  
you an opportunity to maintain  
uninterrupted service.  
Notice: The REN assigned to this  
device denotes the number of  
devices you may connect to  
the telephone loop which is  
used by the device to prevent  
overloading The termination  
on a loop may consist of any  
combination of devices  
subjected only to the  
requirement that the sum of  
the REN does not exceed five  
(5.0)  
The Base Unit contains no user  
serviceable parts. The Handset  
contains a user replaceable battery  
pack.  
If it is determined that your telephone  
equipment is malfunctioning, the FCC  
requires that it not be used and that  
it be unplugged from the modular jack  
until the problem has been corrected.  
Repairs to this telephone equipment  
can only be made by the manufacturer  
or its authorized agents or by others  
who may be authorized by the FCC.  
For repair procedures, follow the  
instructions outlined under the VTECH  
Limited Warranty.  
Notice: The Industry Canada label  
identifies certified equipment.  
This certification means that  
the equipment meets certain  
telecommunications network  
protective, operational and  
safety requirements. The  
Department does not  
guarantee the equipment will  
operate to the user's  
satisfaction.  
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FCC and IC Regulations  
Before installing this equipment, users  
should ensure that it is permissible to  
be connected to the facilities of the  
local telecommunications company.  
The equipment must also be installed  
using an acceptable method of  
connection. The customer should be  
aware that compliance with the above  
conditions may not prevent degradation  
of services in some situations.  
Caution: Users should not attempt to  
make such connections  
themselves, but should  
contact the appropriate  
electrical inspection  
authority, or electrician, as  
appropriate.  
Your VT 1962 is designed to operate  
at the maximum power allowed by the  
FCC and IC. This means your Handset  
and Base Unit can communicate only  
over a certain distance - which will  
depend on the location of the Base Unit  
and Handset, weather, and the  
construction and layout of your home  
or office.  
Repairs to certified equipment should  
be made by an authorized Canadian  
maintenance facility designated by the  
supplier. Any repairs or alterations  
made by the user to this equipment,  
or equipment malfunctions, may give  
the telecommunications company  
cause to request the user to disconnect  
the equipment.  
Users should ensure for their own  
protection that the electrical ground  
connections of the power utility,  
telephone lines and internal metallic  
water pipe system, if present, are  
connected together. This precaution  
may be particularly important in rural  
areas.  
6
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment,  
basic safety precautions should always  
be followed to reduce the risk of fire,  
electric shock and injury to persons,  
including the following:  
7. This product should be operated  
only from the type of power source  
indicated on the marking label. If  
you are not sure of the type of  
power supply to your home, consult  
your dealer or local power  
company.  
1. Read and understand all  
instructions.  
8. Do not allow anything to rest on  
the power cord. Do not locate this  
product where the cord will be  
abused by persons walking on it.  
2. Follow all warnings and instructions  
marked on the product.  
3. Unplug this product from the wall  
outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners.  
Use a damp cloth for cleaning.  
9. Never push objects of any kind into  
this product through cabinet slots  
as they may touch dangerous  
voltage points or short out parts  
that could result in a risk of fire or  
electric shock. Never spill liquid of  
any kind on the product.  
4. Do not use this product near water  
(for example, near a bath tub,  
kitchen sink, or swimming pool).  
5. Do not place this product on an  
unstable cart, stand, or table. The  
product may fall, causing serious  
damage to the product.  
10. To reduce the risk of electric  
shock, do not disassemble this  
product, but take it to a VTech  
authorized service facility. Opening  
or removing cabinet parts other  
than specified access doors may  
expose you to dangerous voltages  
or other risks. Incorrect reassemb-  
ling can cause electric shock when  
the appliance is subsequently used.  
6. Slots and openings in the cabinet  
and the back or bottom are provided  
for ventilation. To protect it from  
overheating, these openings must  
not be blocked by placing the  
product on the bed, sofa, rug, or  
other similar surface. This product  
should never be placed near or  
over a radiator or heat register.  
This product should not be placed  
in a built-in installation where  
proper ventilation is not provided.  
11. Do not overload wall outlets and  
extension cords as this can result  
in the risk of fire or electric shock.  
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IMPORTANT SAFETY INSTRUCTIONS  
12. Unplug this product from the wall  
outlet and refer servicing to a  
VTech authorized service facility  
under the following conditions:  
13. Avoid using a telephone (other  
than a cordless type) during an  
electrical storm. There may be a  
remote risk of electric shock from  
lighting.  
A. When the power supply cord or  
plug is damaged or frayed.  
14. Do not use the telephone to report  
a gas leak in the vicinity of the leak.  
B. If liquid has been spilled into the  
product.  
C. If the product has been exposed  
to rain or water.  
D. If the product does not operate  
normally by following the  
operating instructions. Adjust  
only those controls that are  
covered by the operating  
instructions, because improper  
adjustment of other controls  
may result in damage and will  
often require extensive work by  
a VTech authorized technician  
to restore the product to normal  
operation.  
VTECH COMMUNICATIONS  
SERVICE DEPT. at 1-800-595-9511.  
In Canada, call VTECH Electronics at  
1-800-267-7377.  
E. If the product has been dropped  
and the cabinet has been  
damaged.  
F. If the product exhibits a distinct  
change in performance.  
SAVE THESE INSTRUCTIONS  
8
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REPLACING THE BATTERY PACK  
Alternatively, if you have purchased a  
spare battery pack and it has been  
charging in the Base Unit, simply  
exchange the drained Handset battery  
pack with the fully charged replacement  
battery pack from the Base charger.  
Place the drained Handset battery  
pack into the Base charger to recharge.  
Charging The Handset Battery  
Pack  
The Handset of your VT 1962 cordless  
telephone is powered by a rechargeable  
battery pack. It charges automatically  
whenever the Handset is in the Base.  
You should charge the battery pack for  
16 hours when you first receive your  
phone. You'll know the battery pack  
needs charging when:  
The Base spare battery charger does  
NOT charge a battery pack as quickly  
as the Handset battery charger. A full  
charge requires 24 hours when using  
the spare battery charger.  
•
The phone emits a warning tone  
when you press the PHONE key.  
•
The low battery message is  
displayed:  
It's Impossible To Over-Charge  
The Battery Pack  
The battery pack can be recharged  
many times, but if you get a low-battery  
signal even after 16 hours of charging  
in the Base cradle (or 24 hours in the  
Base spare battery charger), the battery  
pack(s) should be replaced.  
•
The Handset seems completely  
dead, the LCD is clear and the  
Handset does not beep when you  
press the keys.  
To purchase replacement battery  
packs, call VTECH Communications  
at 1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-  
7377.  
To Charge The Battery Pack  
To charge the battery pack, place the  
Handset in the Base Unit. The CHARGE  
indicator will light to show the Handset  
is seated properly and the battery pack  
is charging. It is recommended that the  
battery pack be charged for at least 16  
hours initially and 8 hours for  
maintenance charging. You can use  
your telephone before that with  
diminished capacity, but it is best to  
charge the battery pack fully. It will take  
several recharge cycles to maximize  
the charge capacity of your battery  
pack. The maximum battery life  
between charges is 7 hours of  
continuous talk time or 7 days of  
stand by.  
A Word About Rechargeable  
Batteries  
Your Ni-Cd battery pack recharges  
whenever the Handset is returned to  
the Base Unit cradle. You may return  
the Handset to its cradle whenever  
you're not using the phone.  
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REPLACING THE BATTERY PACK  
Follow the steps below:  
1. Remove the battery case cover by  
pressing on the ridged lines and  
sliding downward.  
Slide in the  
battery cover  
Press and Slide  
Downward  
5. If the new battery pack is not  
already charged, place the  
Handset in the cradle of the Base  
Unit to allow it to charge for 16  
hours.  
2. Discard the old battery pack. Don't  
put the old battery pack in a trash  
compactor or a fire - it could burst.  
CAUTION:  
To reduce the risk of fire or injury,  
read and follow the Instructions:  
3. Place the new battery pack in its  
housing with the metal contacts  
facing down.  
1. Use only VTECH rechargeable  
battery pack.  
2. Do not dispose of the battery in a  
fire. The cell may explode.  
IMPORTANT: Do not dispose of  
this battery into  
household garbage.  
For information on  
recycling or proper  
disposal, consult your  
local solid waste  
collection or disposal  
organization.  
Place the new battery  
pack into the battery  
compartment  
Please note the  
correct position of the  
battery pack when  
changing battery  
3. Do not open or mutilate the  
battery. Released electrolyte is  
corrosive and may cause damage  
to the eyes or skin. It may be toxic  
if swallowed.  
4. Replace the battery case cover by  
sliding the cover upwards.  
10  
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REPLACING THE BATTERY PACK  
Place a battery pack in the Spare  
Battery charger. Make sure the metal  
charging contacts on the underside of  
the battery pack are aligned with the  
charging contacts in the Spare Battery  
charger.  
4. Exercise care in handling batteries  
in order not to short the battery with  
conducting materials such as rings,  
bracelets, and keys. The battery or  
conductor may overheat and cause  
burns.  
To purchase replacement battery  
packs, call VTECH Communications  
at 1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-  
7377.  
ANSWER  
ON/OFF  
MEMO  
SPARE  
BATTERY  
CHARGING  
IN USE  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
Spare Battery Charger  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
The VT 1962 has a built-in spare  
Battery Charger, which is located in the  
cradle of the Base Unit.  
PAGE  
NOTE: In order to benefit from this  
feature, you must obtain an optional  
Spare Battery from an authorized  
VTech dealer, or by contacting VTech  
Customer Service at 1-800-595-9511  
in the U.S.A and 1-800-267-7377 in  
Canada.  
Power Backup  
When a Spare Battery pack is installed  
in the Base Unit, the VT 1962 uses this  
battery pack to provide operational  
backup in case of a power failure. If  
you have a fully charged battery pack  
in the Spare Battery pack charger and  
there is a power outage, you will still  
be able to place and receive calls for  
up to five hours.  
Installation  
Remove the Spare Battery charger  
cover by pressing the release tab and  
lifting up.  
Replacing a Drained Handset  
battery  
The Spare battery pack can also be  
used to replace a drained Handset  
battery pack to ensure uninterrupted  
use. Be sure to put the drained battery  
pack in the Spare Battery charger for  
recharging.  
ANSWER  
ON/OFF  
MEMO  
SPARE  
BATTERY  
CHARGING  
IN USE  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
Please note that the Spare Battery  
compartment charges at a slower rate  
than a battery pack charging in the  
Handset. It takes 24 hours to fully  
charge a battery pack in the Spare  
Battery charger.  
VOLUME  
PAGE  
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REPLACING THE BATTERY PACK  
The RBRCTM Seal  
The RBRCR Seal on the  
nickel-cadmium battery  
indicates that VTech  
Communications, Inc. is voluntarily  
participating in an industry program to  
collect and recycle these batteries at  
the end of their useful lives, when taken  
out of service within the United States  
and Canada.  
R
The RBRC  
program provides a  
convenient alternative to placing used  
nickel-cadmium batteries into the trash  
or municipal waste, which may be  
illegal in your area.  
VTech’s participation in RBRCR makes  
it easy for you to drop off the spent  
battery at local retailers participating in  
the RBRC R program or at authorized  
VTech product service centers. Please  
call 1-800-8-BATTERYTM for  
information on Ni-Cd battery recycling  
and disposal bans/restrictions in your  
area. VTech’s involvement in this  
program is part of its commitment to  
protecting our environment and  
conserving natural resources.  
Remove the nickel-cadmium battery  
pack by pressing down on the battery  
case cover and sliding downward.  
R
RBRC is a registered trademark  
of Rechargeable Battery Recycling  
Corporation.  
12  
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GETTING STARTED  
Setting Up Your VT 1962  
Setting the Tone/Pulse Switch  
Choose an area near an electrical  
outlet and a telephone wall jack.  
The TONE/PULSE switch is located on  
the bottom of the Base Unit and is  
factory set to TONE. If you have touch  
tone service, do not change the switch  
setting. If you have rotary (Pulse)  
service, set the switch to PULSE.  
AC Power Adapter  
Plug the AC power adaptor into an  
electrical outlet and the DC connector  
to the back of the Base Unit.  
TELEPHONE  
WALL JACK  
AC  
OUTLET  
Tone/Pulse Selector  
Charge the Handset battery pack  
before use. The battery pack recharges  
automatically whenever the Handset is  
in the Base Unit. The batteries must  
be charged for 16 hours before using  
your phone for the first time.  
CAUTION:  
Use only CLASS 2 9V DC POWER  
SUPPLY included with your phone.  
Handset Ringer  
The Handset ringer is programmed ON  
as the factory default setting. Refer to  
PROGRAMMING THE RINGER on  
page 22 for more information.  
CHARGI  
MA  
DELETE  
REPEAT  
Charge the  
Handset  
Battery Pack  
for 16 hours  
before using  
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GETTING STARTED  
Connect Telephone Line Cord  
CAUTION:  
Plug one end of the telephone cord into  
a wall jack and the other end into the  
back of the Base Unit.  
1. Never install telephone wiring  
during a lightning storm.  
2. Never install telephone jacks in  
wet locations unless the jack is  
specifically designed for wet  
locations.  
Check for a dial tone. After the battery  
pack is charged, rotate the Base Unit  
antenna to an upright position. Pick up  
the Handset and press PHONE .  
"PHONE ON" will appear on the LCD,  
and you will hear a dial tone. If not, see  
'IN CASE OF DIFFICULTY' on page  
46.  
3. Never touch uninsulated telephone  
wires or terminals unless the  
telephone line has been  
disconnected at the network  
interface.  
4. Use caution when installing or  
modifying telephone lines.  
Fill in the telephone number card on  
the Base Unit.  
ANSWER  
MEMO  
ON/OFF  
SPARE  
BATTERY  
CHARGING  
IN USE  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
14  
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WALL MOUNTING  
5. Plug the AC adaptor into an  
electrical outlet and the DC  
connector into the power jack  
located on the back of the Base  
Unit .  
Using The Wall Mount Adapter  
1. Choose a spot near an electrical  
outlet and a telephone jack.  
You phone requires a modular  
telephone jack and a standard  
electrical outlet (120v AC). The  
power cord is six feet long; make  
sure there is an electrical outlet  
within reach of the Base Unit. The  
outlet should not be controlled by  
a wall switch. If the switch is ever  
turned off, the phone will not  
operate.  
2. Position the wall mount bracket  
on the Base.  
Line up the tabs on the wall mount  
adaptor with the holes on the  
bottom of the Base (Figure 1).  
Snap the wall mount bracket firmly  
in place.  
Figure 1  
DELETE  
TIME/SET  
SELECT  
MENU  
3. Mount the Base on the wall.  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
Position the Base so the mounting  
studs will fit into the holes on the  
bottom of the Base. Position the  
power cord to extend down the  
wall the phone is to be mounted  
on. Slide the Base down on the  
mounting studs until it locks into  
place.  
PAGE  
4. Connect the telephone line cord.  
The telephone line cord has a  
snap-in plug at each end. Insert  
one of the plugs into the jack on  
the bottom of the Base. Insert the  
other end of the plug into the wall  
jack.  
Figure 2  
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THE LCD DISPLAY  
is displayed when the Handset  
microphone has been muted.  
LCD Display Messages  
the PHONE ON indicator is displayed  
when the phone is in use.  
is displayed when the Handset ringer  
has been programmed off.  
shows the Handset volume setting.  
is displayed when the Handset has lost  
communication with the Base Unit and  
is attempting to reestablish a link by  
scanning all channels.  
is displayed when the unit is in a low-  
battery condition. The Handset typically  
operates for at least 5 minutes after the  
low battery indication first appears.  
is displayed if communication with the  
Base is reestablished.  
is displayed when the Base Unit pages  
the Handset.  
is displayed while in OFF mode, if  
another phone is currently using the  
same line.  
is displayed when the Handset is on  
hold.  
16  
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THE HANDSET LAYOUT  
THE HANDSET FEATURES  
Antenna  
Headset  
Jack  
LCD Display  
Phone Key  
Volume Up  
& Down  
Off Key  
Hold Key  
Dialing Keys (0-9)  
Battery  
Compartment  
Caller ID Key  
Redial Key  
Mute Key  
Clear/Delete Key  
Program Key  
Microphone  
Charging Contacts  
Memory Key  
Tone (Temporary Tone)  
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THE BASE UNIT LAYOUT  
THE BASE UNIT FEATURES  
AC Power Jack  
Phone Cord Jack  
Tone/Pulse  
Selector  
Antenna  
ANSWER  
ON/OFF  
Memo Key  
MEMO  
Answer On/Off Key  
Handset Charge Indicator  
Spare Battery Indicator  
In Use Indicator  
Mail box 2 Indicator  
Mail box 3 Indicator  
SPARE  
CHARGING  
BATTERY  
IN USE  
MAIL BOX1  
MAIL BOX2  
MAIL BOX3  
PLAY/STOP  
Mail box 1 Indicator  
Select Key  
DELETE  
TIME/SET  
SELECT  
MENU  
Menu Key  
SKIP/QUICK  
VOLUME  
REPEAT/SLOW  
Time/Set Key  
PAGE  
Volume Up/Down Key  
Page Key  
Repeat Key  
Skip Key  
Microphone  
18  
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QUICK REFERENCE GUIDE  
Set-Up  
To Mute A Call  
•
Plug AC adapter into a standard  
•
Press MUTE to disable the  
Handset microphone.  
Press MUTE again to return to  
normal two way conuersation.  
electrical outlet and Base Unit  
Set Dial Mode switch to PULSE or  
TONE. The unit is factory set to  
TONE.  
•
•
•
•
Let the Handset battery pack charge  
for 16 hours before first use.  
Connect telephone line cord to  
Base Unit and telephone jack.  
To Page The Handset  
•
To page from the Base, press  
PAGE .  
•
To cancel the PAGE either press  
PAGE again on the Base or press  
OFF on the Handset.  
Making Calls  
•
Press the PHONE key. When  
the "PHONE ON" indicator is  
displayed and you hear a dial tone,  
dial the number.  
Storing Memory (SPEED) DIAL  
NUMBERS:  
•
•
The phone should be OFF.  
Enter the number you wish to store  
on the LCD up to a maximum of 20  
digits.  
OR  
•
Enter the number to be dialed on  
the LCD and then press the  
PHONE key.  
Answering Calls  
Storing  
•
To answer a call, press any key  
other than OFF , MUTE , or the  
Volume Keys. The Handset will  
NOT auto-answer when lifted off  
the Base cradle.  
The Phone should be  
OFF  
Enter Phone number  
Press  
You will see  
Hanging Up  
•
Press OFF or place the Handset  
in the cradle to hang up a call.  
Enter Memory location  
(01-20)  
To Place A Call On Hold  
•
Press HOLD on the Handset to  
place an active call on hold. Press  
HOLD again to return to the call.  
•
•
Press PROG . The LCD will  
display "PROGRAM LOCATION  
"
Enter a two digit memory location  
(01 .. 20), the unit will store the  
number, emit a happy tone to  
confirm successful programming  
and exit program mode.  
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QUICK REFERENCE GUIDE  
•
To view the time and date of the  
call press and hold the (7) key.  
The time and date will be shown  
along with the phone number. You  
will see something like:  
Memory Dialing  
(Speed Dialing):  
Memory Dialing  
Press  
Press  
You will see  
As long as the key is held down  
•
To view other calls, scroll backwards  
and forwards by using the ( )  
Enter Memory location  
(01-20)  
*
and  
( ) keys.  
*
•
•
To view additional dlgits not shown  
on the display, press the (9) key  
To exit press OFF .  
•
•
•
Press the PHONE key.  
Press MEM .  
Enter the memory location of the  
phone number you wish to dial  
(01...20). The number will be  
displayed on the LCD and will be  
dialed.  
Using REDIAL  
•
Press the PHONE key, then  
REDIAL to automatically redial  
out the last number you dialed.  
Or  
•
Press REDIAL so that the number  
is shown on the display and then  
press the PHONE key.  
CID - Caller ID  
•
To view information stored in CID  
memory, press CID on the  
Handset.  
HOLD  
•
•
Press HOLD to put a call on hold.  
To return to the call, press HOLD  
key again.  
CID - Caller ID  
Press  
You will see  
•
The display will show the most  
recent call received.  
20  
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BASIC OPERATION  
Making Calls  
FLASH  
You can make calls directly from the  
Handset whether you are at the Base  
or away from it.  
You can use your VT 1962 cordless  
phone with services such as Call  
Waiting. Simply press the PHONE key  
to FLASH the line.  
NOTE: There are two different ways  
to dial a number:  
REDIAL  
To REDIAL the last number you  
dialed, press the PHONE key, then  
press REDIAL . The phone will  
automatically dial the number. The  
number will be shown on the display.  
1. Press the PHONE key and wait  
for dial tone. Then dial the number  
you want.  
Or  
2. Enter the number onto the display  
first, then press the PHONE key.  
This will dial the number that is  
displayed on the LCD after 2  
seconds. See "ADVANCED  
DIALING" on Page 24.  
Clearing The Display  
The display can be cleared by pressing  
and holding the CLR/DEL key down  
until the display clears.  
MUTE  
If you make a mistake when dialing,  
press OFF to hang up, then press  
the PHONE key to get the dial tone  
again.  
•
Press MUTE during conversation  
to disable the Handset microphone.  
Press MUTE again to return to  
normal operation.  
•
Disconnecting  
Ringer Mute  
To end a call, either place the Handset  
back in the Base, or press OFF on  
the Handset.  
•
Press MUTE during incoming  
ringing to disable the ringer for the  
duration of the call.  
ANSWERING Calls  
HOLD  
When the Handset rings, press any key  
other than OFF, MUTE or the VOLUME  
keys to answer your call.  
•
Press HOLD to place an active  
call on hold.  
The LCD will display CALL ON  
HOLD.  
•
Volume Controls  
• Press HOLD again to return to the  
call.  
The volume controls for the Handset  
are located on the side of the unit.  
PAGE/HANDSET Locator  
Press the  
(up) or  
(down) keys  
•
•
•
To page from the Base Unit, press  
PAGE .  
The LCD will display BASE  
PAGING HANDSET.  
To cancel the page, either press  
PAGE again on the Base Unit, or  
press OFF on the Handset.  
to increase or decrease the volume.  
Holding either key down will  
continuously change the volume  
setting. The earpiece volume level  
indicator on the LCD will change  
accordingly. There are four volume  
levels.  
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ADVANCED FUNCTIONS  
Temporary Tone  
Call Waiting  
If you have rotary (dial-pulse) telephone  
service (TONE/PULSE switch is set to  
PULSE), this feature allows you to  
temporarily switch to TONE dialing for  
such purposes as remote access to  
Answering System, bank-by-phone  
services, use of calling cards and other  
special services.  
While you are on a call, you will hear  
an alert signal, warning that a second  
caller is trying to reach you. CALL  
WAITING is a subscription service,  
available from most local telephone  
service providers. Contact your provider  
for details.  
If you subscribe to this service linked  
with CALLER ID (CID), the name and/  
or phone number of the second caller  
can be displayed on the LCD  
immediately after hearing the CALL  
WAITING alert. For more details, see  
CID-CALLER ID.  
First, dial the call normally. Then  
activate the Temporary Tone feature  
by pressing  
TONE . You can then  
*
press the numbers or symbols you  
need, and your phone will send the  
proper signals.  
To end the call, press OFF or place  
the Handset back in the Base. The  
phone will automatically go back to  
rotary (dial-pulse) service.  
Switching calls using FLASH  
•
To switch over to the new call,  
press the PHONE key; the first  
call is put on hold.  
•
To switch back to the first call, press  
the PHONE key again.  
Temporary Tone  
Dial your number  
Press  
Switching Calls  
Press the number or  
symbols  
To switch over to the  
new call  
Press  
Press  
to end your call  
To switch back to the  
first call  
Press  
Again  
Programming The Ringer  
The Handset ringer is capable of four  
different types of ringer tones. The  
following sections detail how to select  
different ringer types and how to turn  
off the Handset ringer.  
22  
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ADVANCED FUNCTIONS  
Turning Off The Ringer  
Changing Ringer Types  
To turn off the ringer do the following:  
To program, the Handset must be  
OFF.  
To select a different ringer type do the  
following:  
Turning Off the Ringer  
Press  
Press  
Press  
Press  
Changing Ringer Types  
Press  
Press  
Press  
or  
Press  
or  
Checking The Ringer Type  
To test the present ringer type, do the  
following:  
•
•
•
Press : PROG  
Press :  
Press : 1 for ringer type 1  
2 for ringer type 2  
#
Checking Ringer Types  
3 for ringer type 3  
Press  
4 for ringer type 4  
Press  
Press  
Press  
again  
The Handset LCD will show the ringer  
type selected, for example  
Press PROG or OFF to exit.  
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ADVANCED FUNCTIONS  
CLR/DEL Key Function  
The CLEAR and DELETE functions  
can be accessed separately depending  
on how long the key is held down. For  
example, to clear the last digit entered  
on the display, press the CLR/DEL  
key for less than 1 second. Press and  
hold the CLR/DEL key for more than  
1 second to completely clear the LCD.  
The DELETE function is also used to  
delete CID and memory dial records,  
see DELETING STORED NUMBERS,  
and DELETING NUMBERS.  
Advanced Dialing  
There are two different ways to dial a  
number:  
1. Press PHONE key and wait for  
a dial tone. Then dial the number  
you want either manually, using  
MEMORY (MEM) dialing, CID  
dialing or REDIAL.  
OR  
2. Enter the number you wish to dial  
on the display first. Then press  
PHONE key. This will dial the  
number which is displayed on the  
LCD after 2 seconds.  
NOTE: The phone will dial any  
number which is shown on  
the display. If you do not  
want to dial the number  
shown on the LCD, it can be  
changed by:  
• Press and hold CLR/DEL until  
the display is cleared, then dial  
normally.  
or  
• Press OFF and start over.  
24  
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MEMORY DIALING  
Unsuccessful programming can result  
from not correctly completing the  
programming sequence. For example,  
if after entering a number on the  
LCD and entering program mode, the  
OFF key were pressed instead of  
entering a valid memory location, the  
"PROGRAMMING INCOMPLETE"  
message would appear. If this message  
appears, simply repeat the program-  
ming sequence.  
Storing Memory (Speed) Dial  
Numbers  
To program a speed dial location, do  
the following:  
•
•
With the phone OFF, enter the  
telephone number you wish to  
store. (20 Digits Maximum).  
Enter program mode by pressing  
PROG . The display will show the  
following:  
Dialing From Memory  
•
•
Press PHONE to get a line.  
Press MEM , you're prompted to  
enter a speed dial location number:  
•
Enter the memory location (01..20)  
you wish to store the number in. As  
soon as the second memory location  
digit is entered, the unit will emit a  
happy tone (a short series of beeps)  
to confirm successful programming  
and exit program mode.  
•
•
Enter a 2 digit location number  
(01-20)  
The number stored in that location  
will be displayed and immediately  
dialed.  
Or  
Storing Speed Dial  
Numbers  
•
Beginning from the OFF mode,  
press MEM followed by a 2 digit  
location number (01-20). OR, press  
Dial your Phone number  
Press  
xxx( ) or  
the Speed Dial locations.  
Press MEM again to exit memory  
dial mode and leave the number on  
the display.  
Note that if digits were on the  
display prior to entering memory  
dial mode, the contents of the  
speed dial memory will be appended  
to those digits. For example, if 1503  
was on the LCD and the contents  
of the memory location is 6438981,  
then the display would show the  
following upon exiting memory dial  
mode:  
( # ) to scroll through  
Enter location  
(01-20)  
*
•
•
If programming is unsuccessful the unit  
will display:  
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MEMORY DIALING  
Press PHONE , the number on the  
display will be dialed after a 2 second  
pause.  
•
Press OFF to exit.  
NOTE:  
Stored numbers are retained in  
memory even if the Base loses its  
power or the Handset battery is  
removed.  
NOTE:  
The ability to temporarily add  
memory contents to digits already  
entered on the display operates in  
the same way for CID and speed dial  
memories.  
Storing Special Codes  
To insert a pause in a phone number,  
press HOLD at the appropriate point  
when entering the number on the LCD.  
This inserts a 2 second pause. A  
" P " appears in the display to show the  
pause. For longer pauses, press HOLD  
two or more times. Each press makes  
the pause 2 seconds longer and is  
treated as a stored digit.  
In this way, long distance and area  
codes (for example, 1503) can be  
entered on the LCD and can preface  
numbers recalled from CID memory  
before dialing. This is important  
because only the last 7 digits of any  
number are displayed when dialing  
from CID memory.  
If your phone is connected to a PBX,  
you can store the PBX access number  
and a pause before the phone number.  
For example, to store 9-PAUSE-555-  
1234 in memory location 08, do the  
following:  
Changing Stored Numbers  
To change or replace a stored number  
simply enter the new number on the  
display and store it in the memory  
location you wish to change.  
1. Press  
9
2. Press HOLD  
3. Dial 5551234  
4. Press PROG  
5. Enter 08  
Deleting Stored Numbers  
•
Press MEM . The display will  
change to "SPEED DIAL  
LOCATION_ _".  
•
•
Enter memory location number  
(01-20).  
Press CLR/DEL . The display will  
change to "LOCATION XX  
DELETED".  
26  
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CID-CALLER ID  
CID - Caller ID  
NOTE:  
Your VT 1962 cordless phone is  
capable of displaying the name and/  
or phone number of the person calling,  
before you answer the phone.  
Subscription to Caller ID service through  
your local phone company is required  
to utilize this feature.  
You must be in an area where CID  
service is available and you must  
subscribe to it to use this feature.  
If you do not subscribe to the CID  
service, the phone will still operate  
normally except that the CID  
information is not received or  
displayed.  
If you subscribe to alphanumeric (name  
& number) Caller ID service, the calling  
party's name and phone number (when  
available) will be displayed on the LCD  
screen while the phone is ringing.  
Receiving and Storing Calls  
This unit receives and displays all CID  
information, the caller's telephone  
number, the callers name and the exact  
date and time of the call.  
If you subscribe to numeric (number  
only) Caller ID service, the calling  
party's phone number (when available)  
will be displayed on the LCD screen  
while the phone is ringing.  
The phone sequentially numbers these  
call records and retains them in the  
unit's CID memory for later review.  
These call record number are displayed  
as the firsr two digits in the display. The  
unit can store up to 50 numbers in its  
memory.  
Call Waiting Caller ID (TYPE II  
CID)  
Your VT 1962 cordless phone is also  
capable of displaying Caller ID  
information in connection with a Call  
Waiting signal. If you are on a call, and  
receive a Call Waiting alert signal, the  
LCD will display the name and/or  
number (when available) of the party  
trying to reach you. As above,  
subscription to Call Waiting ID service  
through your local phone company is  
required in order to utilize this feature.  
Once the CID memory is full, any new  
call forces a deletion of the oldest call  
record.  
Dialing From CID Memory  
NOTE:  
Only the last 7 digits of any number  
are displayed when dialing from CID  
memory.  
A Word About Caller ID - CID  
For example, when you press and hold  
Due to regional incompatibilities, Caller  
ID information may not be available for  
every call you receive. In addition, the  
calling party may intentionally block  
their name & phone number from being  
sent.  
the 7  
key to view the phone number,  
you would see the following:  
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CID-CALLER ID  
However, when you dial directly from  
CID memory, only the last 7 digits of  
the received telephone number will be  
used. Consequently, you would actually  
dial this:  
Special Message Indicators  
Out of Area Calls  
If for any reason the telephone number  
of the caller is unavailable, or if the  
caller is outside the CID service area,  
the message UNAVAILABLE is  
displayed on the LCD.  
The VT 1962 was designed to  
accommodate this situation. If you  
need to temporarily add a long dlstance  
prefix and /or area code (such as 1503)  
before the CID number, do the following:  
"Private" Calls  
If the caller has exercised the option  
to block his or her number from being  
sent, then the display will show  
PRIVATE.  
•
Beginning from the standby mode,  
key in the necessary digits. Your  
display will look like this:  
Transmission Error  
•
•
•
Then, to temporarily add the last 7  
digits only from a CID memory,  
press CID .  
If an error is detected, then the CID  
information is incomplete and will  
not be displayed. "TRANSMISSION  
ERROR" will be displayed on the LCD  
screen.  
Using the  
(
) and  
(#) keys,  
*
scroll through the received calls to  
locate the number you wish to dial.  
Once you have located the number  
you wish to dial, simply press  
PHONE . The last seven digits will  
be added to the numbers already  
in the LCD, and the whole number  
shown below will be automatically  
dialed.  
The occasional appearance of  
"TRANSMISSION ERROR" on your  
display does not indicate a problem  
with your unit or your telephone line.  
However, if this appears frequently,  
you may want to notify your telephone  
company.  
28  
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CID-CALLER ID  
To find out the corresponding phone  
number as well as the date and time  
Reviewing Numbers  
Calls stored in memory can be reviewed  
by pressing CID . The display will  
show the number of the most recent  
(CALL #01). The top line of the display  
is used to indicate the memory  
location number and the bottom line of  
the display shows the name, see  
below:  
of the call, press and hold the 7  
key.  
The date and time will be shown.  
Releasing the key will again show the  
caller's name.  
Pressing the (  
next lower in sequence call record.  
Likewise, pressing the ( (#) key)  
displays the next higher in sequence)  
call record. The higher the call number,  
the older the call.  
(
) key) displays the  
*
There may be additional characters in  
the name which can not be shown on  
the current display. Press the ( 9 )  
key. This will overwrite the CID memory  
location on the top line to show up to  
a maximum of 15 alpha characters for  
the duration of the key press. The first  
12 alpha characters will be on the top  
line with up to 3 additional characters  
on the second line.  
To save you time in reviewing call  
records, you can "wrap-around" the  
call history log. For example, if you  
press the  
(
) key enough to scroll  
*
back to the first record, pressing it  
again will force the display to go to the  
very end of the call record.  
Reviewing CID Records  
Press  
Press the  
keys  
and  
Press and hold the  
to view phone number  
and time/day  
Press  
to dial  
OR  
Press  
to exit  
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CID-CALLER ID  
•
Pressing any key other than  
CLR/DEL will cancel the operation.  
Pressing CLR/DEL will confirm the  
operation and the display will then  
show:  
Deleting Numbers  
Pressing the CLR/DEL button deletes  
the CID number displayed.  
•
While the phone is in CID mode,  
press the CLR/DEL key once to  
delete the current call and the  
display will show:  
•
The message will remain on the  
display for 2 seconds.  
•
•
The older CID records will be  
moved forward by one location .  
Press and hold the CLR/DEL key  
for more than 2 seconds to delete  
the entire contents of CID memory.  
The display will show the following,  
for a final confirmation, before the  
entire CID memory is erased:  
30  
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ANSWERING SYSTEM SETUP  
Set Outgoing Message (OGM)  
Default Answering System  
Settings :  
Selecting Announcement  
There are 2 choices of announcements:  
Normal outgoing message & Outgoing  
message for Announce Only.  
The Answering System is preset to  
have the following default settings:  
Security Code: 19  
Audible Message Alert: OFF  
Date & Time: Mon 12:00am  
Rings to answer: 4  
1. Normal answering mode.  
(Announce Only : OFF)  
In this mode, the caller is able to leave  
his message. If no announcement is  
recorded, the default announcement  
"Hello, I'm unable to answer your call  
right now. Please leave your name,  
number and message after the tone."  
will be used. (see Recording the  
OGM).  
Announce Only : OFF  
Answering System Program-  
ming Overview  
Setup order for the Answering System  
is:  
1. Set Outgoing Message.  
2. Announce Only mode  
2. Set Security Code  
If this mode is set, the caller is  
not able to leave his message. If no  
announcement is recorded, the factory  
default greeting is: "Hello, I'm unable  
to answer your call right now. Please  
call again. Thank you." will be used.  
(see Recording the OGM)  
3. Set Day and Time  
4. Set Audible Message Alert  
5. Set Announce Only  
6. Set Base Ringer  
Example for OGM1 (for multi - user  
application):  
"Hi! We can't come to the phone right  
now. If you have a message for John  
press 1 ('Star 1'), for Jane press  
2
7. Set Number of Rings  
*
*
('Star 2'), for Jack press 3 ('Star 3').  
*
Or, just stay on the line and record after  
the beep. Thank you."  
During Answering System setup, the  
display will flash " -- ". If no key is  
pressed for 20 seconds, the Answering  
System will beep, and exit program  
mode. You can also exit program  
mode at any time by pressing any  
MAILBOX key.  
Example for OGM2 (Announce Only):  
"Hi! You have reached Jack and Jill.  
We will be back after 1 p.m. Please call  
back then. Thank you."  
NOTE: In Announce Only mode, your  
outgoing announcement is repeated  
before hanging up.  
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ANSWERING SYSTEM SETUP  
Recording / Playing / Deleting  
the Outgoing Messages (OGM)  
Set Security Code  
The security code programmed into  
the Answering System is used to gain  
access to functions from remote  
locations.  
RecordingYour OGM  
The security code default setting is 19.  
ANSWER  
ON/OFF  
MENU  
MEMO  
Press  
Press  
Press  
MEMO  
SPARE  
BATTERY  
CHARGING  
IN USE  
MAIL BOX1  
MAIL BOX2 MAIL BOX3  
PLAY/STOP  
Set Security Code  
DELETE  
TIME/SET  
SELECT  
MENU  
ANSWER  
MAIL BOX1  
MAIL BOX2 MAIL BOX3  
PLAY/STOP  
MEMO  
ON/OFF  
MENU  
Press  
Press  
Press  
Press  
REPEAT/SLOW  
SKIP//QUICK  
VOLUME  
SPARE  
CHARGING  
BATTERY  
IN USE  
PAGE  
TIME/SET  
SELECT  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
TIME/SET  
PAGE  
1. Press MENU key until the desired  
item (Set Outgoing Message) is  
announced.  
2. Press MEMO . "Now recording",  
is announced, followed by a beep.  
Speak towards the front of the  
Answering System (max. length:  
90 seconds).  
1. Press MENU unit you hear "Set  
security code."  
2. Press TIME/SET to hear the  
current security code.  
3. Press any MAILBOX key to stop  
3. Press SELECT briefly to increase  
the security code by 1. Or, hold  
SELECT continuously to increase  
the code by multiples of 10.  
the recording.  
4. Then OGM replays the message  
automatically, followed by a beep.  
4. Press TIME/SET to confirm your  
choice and you will hear the  
announcement of the security  
code.  
5. To review a recorded announce-  
ment, press MENU key until "Set  
Outgoing Message" is announced.  
Press any MAILBOX key. The  
current greeting is played.  
Day and Time  
6. To delete a recorded announce-  
ment, press DELETE during  
OGM playback. You then hear  
"Outgoing Message has been  
erased".  
During initial setup, or after a power  
failure, the day and time default is set  
to Monday, 12:00am. The display will  
flash "CL" to indicate day and time  
need to be set.  
Note: If your recording time is less than  
2 seconds, your OGM will not be  
recorded, and the default greeting will  
be used.  
32  
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ANSWERING SYSTEM SETUP  
Setting Day & Time  
MENU  
Press  
Set Audible  
Message Alert  
SELECT  
Press  
Press  
Press  
Press  
Press  
Press  
(DAY)  
ANSWER  
ON/OFF  
ANSWER  
ON/OFF  
MEMO  
MEMO  
MENU  
Press  
TIME/SET  
SELECT  
SPARE  
BATTERY  
SPARE  
BATTERY  
CHARGING  
IN USE  
CHARGING  
IN USE  
SELECT  
Press  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX1  
DELETE  
MAIL BOX2  
PLAY/STOP  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
(HOUR)  
(MINUTE)  
TIME/SET  
Press  
TIME/SET  
SELECT  
TIME/SET  
SELECT  
TIME/SET  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
SELECT  
PAGE  
PAGE  
TIME/SET  
1. Press MENU unit you hear, "Set  
1. Press MENU until you hear "Set  
day and time."  
Audible Message Alert."  
2. Press SELECT until the correct  
2. Press SELECT until the desired  
day is announced.  
setting, (ON or OFF) is announced.  
3. Press TIME/SET to confirm your  
3. Press TIME/SET to confirm your  
choice. The voice prompt of  
"Audible Message Alert On" or  
"Audible Message Alert Off" will be  
heard.  
choice.  
4. Press SELECT until the correct  
hour is announced.  
5. Press TIME/SET to confirm your  
Note: You can press any Answering  
System function key except PAGE to  
stop the audible message alert.  
choice.  
6. Press SELECT until the correct  
minute is announced. Holding the  
key continuously will increase the  
minutes by 10 minute steps.  
Set Announce Only  
Caution: If you turn on the Announce  
Only option, your callers cannot  
leave a message.  
7. Press TIME/SET to confirm your  
choice. You will hear an  
announcement of the day and  
time.  
1. Press MENU until "Set Announce  
Only" is announced.  
Set Audible Message Alert  
2. Press SELECT until desired  
If you want your Answering System to  
beep once every 10 seconds to notify  
you when new messages have been  
received, set Audible Message Alert to  
ON. Otherwise, it is preset to OFF.  
setting "ON" or "OFF" is declared.  
3. Press TIME/SET to confirm, and  
the setting will be announced.  
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ANSWERING SYSTEM SETUP  
Note: You can store one OGM for  
Announce Only mode, and a separate  
OGM for Normal (accept messages)  
mode. The appropriate OGM will be  
played based on how you set  
Announce Only.  
Set Number of Rings  
The Answering System has 4 ring type  
settings:  
2 rings The incoming call is answered  
after 2 rings.  
4 rings The incoming call is answered  
after 4 rings.  
Set Base Ringer On/Off  
The Base ringer can be turned ON or  
OFF.  
6 rings The incomng call is answered  
after 6 rings.  
Toll Saver The incoming call is  
answered after 2 rings only  
if there are new messages/  
memos present. Otherwise,  
the call is answered after 4  
rings. This may help you  
avoid long distance charges  
when retrieving messages  
remotely.  
Setting the Base  
Ringer  
ANSWER  
ON/OFF  
MEMO  
MENU  
Press  
Press  
Press  
SPARE  
BATTERY  
CHARGING  
IN USE  
SELECT  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
Setting Number of  
Ringer  
ANSWER  
MEMO  
ON/OFF  
MENU  
1. Press MENU until you hear "Set  
Press  
Press  
Press  
Base Ringer"  
SPARE  
CHARGING  
BATTERY  
IN USE  
SELECT  
2. Press SELECT to toggle between  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
ON or OFF.  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
3. Press TIME/SET to confirm your  
selection. Voice prompt of "Base  
Ringer is ON" or "Base Ringer is  
OFF" will be announced to confirm  
your setting.  
PAGE  
1. Press MENU until you hear "Set  
number of rings."  
2. Press SELECT until you hear the  
desired setting "2", "4", "6", or "Toll  
Saver".  
3. Press TIME/SET to confirm your  
choice. The selected setting is  
then announced.  
34  
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ANSWERING SYSTEM OPERATIONS  
•
The system will announce "Mailbox  
X, you have x new message(s) and  
x old message(s)" in the presence  
of new message in corresponding  
mailbo. Then the system will play  
only the new messages.  
In the absence of new messages,  
the system will announce "Mailbox  
x, you have x old messages" and  
then playback the old messages.  
Leaving a Message (Incoming  
Message)  
The Answering System will answer a  
call (according to the current ring  
selection), then play the OGM, followed  
by a beep to signal the start of  
recording.  
•
•
•
Default mailbox is MAILBOX 1.  
If your want to record the incoming  
message in specific mailbox, press  
•
•
•
•
The  
and  
keys can be  
used to skip forward and backward  
during message playback.  
To stop message playback, and  
return to normal operation mode,  
press any MAILBOX key.  
The day and time stamp is  
announced after each message is  
played.  
After all messages and memos  
have been played, the final voice  
prompt will be, "End of messages",  
and the Answering System will exit  
playback mode.  
Note that the system will play the  
message based on "First-In-First-  
Out"  
" x" ( 1,  
3) during OGM  
playba*ck. *2 or  
*
*
•
•
After desired mailbox is selected,  
"Mailbox X, now recording" will be  
announced, and incoming message  
recording starts after a beep.  
If incoming message length is less  
than 2 seconds, message will not  
be recorded.  
Listening to Messages / Memos  
When new messages and/or new  
memos are left, the display will flash  
the total number of new messages in  
all mailboxes.  
•
•
If the system has less than 5  
minutes recording time left, it will  
announce the remaining recording  
time to alert the user.  
To Play Messages:  
ANSWER  
ON/OFF  
Press  
MEMO  
•
During message playback, the  
display will be flashing to indicate  
that the currently playing message  
is a new message.  
SPARE  
CHARGING  
BATTERY  
IN USE  
MAIL BOX1  
MAIL BOX2  
MAIL BOX  
MAIL BOX3  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
REPEAT/SLOW  
SKIP/QUICK  
TIME/SET  
SELECT  
Press  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
Press any Mailbox Key  
to stop  
Saving Messages  
PAGE  
•
The Answering System will  
automatically save your messages  
if you do not delete them. The  
messages will be retained even  
after power failure.  
•
Press the desired Mailbox key to  
hear messages.  
•
The system can record up to 15  
minutes of messages.  
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ANSWERING SYSTEM OPERATIONS  
Deleting Messages  
Turning the Answering Machine  
ON/OFF  
•
•
Press DELETE at any time during  
message playback to delete the  
current message.  
All old messages for a particular  
mailbox, can be deleted by pressing  
and holding the DELETE key for  
more than 2 seconds. The system  
will announce "Please select  
mailbox".  
ANSWER  
ON/OFF  
Turning Answering  
System ON/OFF  
MEMO  
ANSWER  
ON/OFF  
SPARE  
BATTERY  
CHARGING  
IN USE  
Press  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
•
Press the Mailbox X key to delete  
all the old messages in the selected  
mailbox.  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
Note: The DELETE function will only  
delete old messages. New messages  
CANNOT be deleted until they are  
reviewed.  
•
•
If you want the Answering  
System to answer calls, press  
ANSWER ON/OFF . The ON LED  
will then be turned on, and  
"Answering machine on" will be  
announced.  
If you don't want the Answering  
System Operations to answer calls,  
press ANSWER ON/OFF . The  
ON LED will then be turned off and  
"Answering machine off" will be  
announced.  
ANSWER  
MEMO  
ON/OFF  
SPARE  
BATTERY  
Deleting Messages  
CHARGING  
IN USE  
Press  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
MAIL BOX1  
MAIL BOX2 MAIL BOX3  
TIME/SET  
SELECT  
PLAY/STOP  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
DELETE  
PAGE  
Press  
•
•
The display wil still show the  
number for new messages.  
Even if the Answering System is set  
to OFF, it will still answer calls after  
10 rings. An announcement,  
"Please enter your security code"  
is given, and you can enter your  
security code to use remote  
operation. (See Remote Operation  
of Answering System)  
36  
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ANSWERING SYSTEM OPERATIONS  
•
•
Press the  
the desired volume level. There are  
8 volume levels.  
If volume is set at maximum or  
minimum level, Further pressing of  
the volume keys will give 3 short  
beep tones.  
Volume changes automatically  
continues if the volume UP/DOWN  
is held.  
and  
keys for  
Call Screening  
Call Screening allows you to listen to  
incoming messages through the Base  
unit as they are being recorded.  
When the Answering System answers  
a call, the unit will let you listen to the  
voice on the line. If you want to answer  
the call at once, just pick-up the  
Handset, or an extension, and the  
Answering System will automatically  
stop recording.  
•
Changing Playback Speed  
Check Current Day and Time  
ANSWER  
ON/OFF  
Adjusting Playback  
Speed  
MEMO  
SPARE  
ANSWER  
ON/OFF  
CHARGING  
BATTERY  
IN USE  
REPEAT/SLOW  
MEMO  
Check Day and Time  
Press  
Press  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SPARE  
BATTERY  
CHARGING  
IN USE  
Press  
SKIP/QUICK  
TIME/SET  
SELECT  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
TIME/SET  
SELECT  
PAGE  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
During playback, you can change the  
playback speed by simply holding  
You can check the current day and  
time by pressing TIME/SET . After the  
announcement, the Answering System  
will generate a beep.  
down  
(SLOW) or  
(QUICK)  
to the desired speed during playback.  
There are 3 playback speeds (SLOW/  
NORMAL/QUICK). The default speed  
is normal. Playback speed will return  
to normal once you exit the playback  
mode.  
Changing Speaker Volume  
ANSWER  
MEMO  
ON/OFF  
Auto Disconnect for Extension  
Phone Pick-up  
Adjusting Volume :  
SPARE  
BATTERY  
CHARGING  
IN USE  
VOLUME  
The Answering System will auto-  
disconnect the telephone line if an  
extension phone or the cordless  
Handset accesses the line.  
Press  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
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ANSWERING SYSTEM OPERATIONS  
Memory Full  
Power Failure  
•
When the Answering System has  
less than 30 seconds recording  
time remaining, or the total number  
of messages equal 99, the display  
shows "F" with the number of new  
messages to indicate memory full.  
If the Answering System memory  
is full, it will automatically default  
to Answering System OFF mode.  
The Answering System will answer  
a call after 10 rings and "Memory  
full, Please enter your security  
code" is announced. You may  
enter remote operation mode by  
entering the security code.  
ANSWER  
EMO  
ON/OFF  
Power Failure  
SPARE  
BATTERY  
CHARGING  
IN USE  
•
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
•
•
After a power failure, "CL" will flash  
to notify you to set the day and time.  
All the messages, OGM"s and  
menu settings (other than day and  
time) will be retained.  
•
If memory is full, any attempt to  
record memos or OGM's will be  
ignored.  
•
•
The Answering System will default  
to ANSWER ON and Call Screening  
ON.  
Note that after power up, the  
Answering System may have an  
initialization period, during which,  
the display will flash with "--".  
During this period, you can still use  
the cordless phone.  
ANSWER  
ON/OFF  
MO  
Memory Full  
SPARE  
BATTERY  
CHARGING  
IN USE  
MAIL BOX1  
DELETE  
MAIL BOX3  
MENU  
MAIL BOX2  
PLAY/STOP  
TIME/SET  
SELECT  
REPEAT/SLOW  
SKIP/QUICK  
VOLUME  
PAGE  
38  
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ANSWERING SYSTEM OPERATIONS  
BASE UNIT MESSAGE WINDOW (LED)  
•
The large Base Unit LED provides useful data on the status of your VT 1962  
answering device. Below are examples of the LED data:  
The LED displays:  
What it means:  
Flashing number  
You have that amount of new messages  
You have no new messages  
The clock needs to be set  
0
CL flashing  
A
Answering System is in Announce-  
Only mode  
F flashing  
Answering System memory is full  
99 flashing  
Recording time has exceeded 99  
seconds  
1-8  
--  
Volume level as you're setting it.  
Answering System is answering a call  
or in remote mode  
-- flashing  
Answering System is in programming  
mode  
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REMOTE OPERATION OF ANSWERING SYSTEM  
Remote operation allows you to control  
the functions of the Answering System  
when you are away from the Base,  
and call from an outside telephone  
line. The Answering System cannot be  
accessed from another telephone on  
the same line. You can access many  
of the Answering System functons  
from a remote location, such as  
listening to messages, changing  
recorded announcements, and  
recording memos.  
3. Enter # followed by your 2 digit  
security code during the  
announcement. The default  
security code is 19.  
4. Once the security code is received,  
a double confirmation beep will be  
given, and you are in Remote  
Operation mode. You can then  
control the Answering Machine  
functions using the telephone  
keypad.  
5. The user can also enter the  
Remote Operation mode during  
message recording. The procedure  
is the same as step 3. The  
recording will be stopped after  
entering the valid security code  
Remote operation can only be accessed  
from a touch tone telephone. If the  
remote phone is set to pulse dialing,  
switch it tone. If tone dialing is not  
available, you will not be able to access  
the Answering System.  
"
s
#xx " and the incomplete  
message will be deleted. If "  
0
s"  
*
is entered, the Answering System  
will release the line, but the  
recorded message will still be  
retained.  
Note: All function codes should be  
entered within 2 seconds in order to  
activate Remote Operation.  
To Activate Remote Operation  
From a Different Telephone Line  
6. If the user enters a wrong security  
code, the system will release the  
line.  
1. If the Answering System is OFF,  
you can dial your telephone number  
and wait for the Answering System  
to answer your call after 10 rings.  
An announcement, "Please enter  
your security code" is given, and  
you enter your security code to use  
remote operation.  
Playing Messages Remotely  
1. Press " #1 ", " #2 " or " #3 " on the  
touch tone keypad to play the  
messages in the corresponding  
mailbox.  
2. The system will announce "Mailbox  
X. You have XX new messages  
and XX old messages" and the  
system will playback the new  
message only. If there are no new  
messages, the system will  
announce "Mailbox X. You have  
XX old messages. On the other  
hand, in the absence of old  
messages, the system will  
announce only the number of new  
messages.  
2. If the Answering System is ON,  
it will answer your call and begin  
playing the currently selected  
announcement (as with any  
incoming call).  
40  
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REMOTE OPERATION OF ANSWERING SYSTEM  
Repeat Messages During  
Playback  
Change OGM Remotely  
1. Enter " 7" to record a new OGM.  
*
You will hear, "Now recording",  
1. Press "#4" once during message  
playback to repeat the current  
message.  
followed by a beep to signal start  
of recording.  
2. Press "#5" to stop recording. Your  
new OGM will playback  
automatically.  
2. Press "#4" twice within 2 seconds  
to skip to the previous message.  
Skip Messages During Playback  
Check OGM1 Remotely  
1. Press "#6" once to skip forward to  
the next message.  
Enter "#7" to review OGM. You will  
hear playback of OGM followed by a  
beep.  
Stop Message Playback  
1. Pressing "#5" during message  
playback will stop playback.  
Turning Answering System ON  
or OFF  
Pressing "#0" toggles the Answering  
System ON/OFF. "Answer machine  
on", or "Answer machine off" will be  
announced, followed by a beep.  
Deleting Messages  
1. Press "#9" once during message  
playback to delete the current  
message.  
Voice Menu for Remote  
Operation  
Note: Playback will pause if "#" or " "  
is entered. Answering System will wait  
for the command in the following 2  
seconds. If no further tone is entered,  
playback will be resumed.  
*
The system provides two pre-recorded  
voice menus to help you during remote  
operation. Press " 5", and you will  
*
hear the simple voice menu.  
Memo Recording  
The simple voice menu is as follows:  
1. Press " 8".  
•
•
•
•
•
•
•
•
Press "#1" to play mailbox 1.  
Press "#2" to play mailbox 2.  
Press "#3" to play mailbox 3.  
Press "#5" to stop.  
*
2. After selecting the mailbox by  
entering command "1", "2", "3",  
You will hear, "Now recording",  
followed by a beep.  
Press "#4" to repeat the message.  
Press "#6" to skip the message.  
Press "#9" to erase the message.  
Press " 5" for other functions.  
3. Enter "#5" to stop recording when  
you have finished.  
*
(To advance voice menu)  
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REMOTE OPERATION OF ANSWERING SYSTEM  
The advanced voice menu is as  
follows:  
•
Press "#7" to review outgoing  
message.  
•
Press " 7" to record outgoing  
message.  
*
•
•
Press " 8" to record memo.  
*
Press "#4" twice to repeat previous  
message.  
•
•
Press "#0" to turn the system on or  
off.  
Press " 5" to return to the simple  
*
voice menu.  
Pressing any function code will stop the  
voice menu, and perform the  
corresponding functions.  
Exiting Remote Operation  
1. Enter " 0" on the touch tone  
*
keypad to exit remote operation  
mode. The Answering System  
confirms your action with a long  
beep and then disconnects.  
2. The Answering System also  
automatically disconnects if no  
key is pressed within 20 seconds  
during remote operation.  
42  
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ADDITIONAL OPERATING TIPS  
Noise Or Interference  
Your VT 1962 cordless telephone has  
auto-channel scan circuitry which will  
detect excess noise and change the  
channel of the phone to reduce it. This  
Out Of Range When Phone Is On  
is done automatically.  
If you are presently engaged in a phone  
conversation move closer to the Base.  
If the Base Unit does not communicate  
with the Handset within 25 seconds of  
losing contact, it will automatically  
hang up.  
Since the VT 1962 is a fully digital  
phone, it does not suffer from noise  
associated with regular cordless  
phones. At times you may experience  
occasional "drop outs", especially at  
the extreme edges of the phone's  
range. Simply move closer to the Base  
unit and this will disappear.  
Out Of Range When PHONE Is  
OFF  
If the phone is OFF, the Handset and  
Base still monitor each other to make  
sure that they can communicate. If the  
Handset is moved out of range, the  
Handset will make a series of beeps,  
and will then display "CHANNEL  
SEARCHING" on the LCD. At 15  
second intervals the Handset will scan  
all channels in an attempt to reestablish  
communication with the Base. This  
process does not require user  
intervention; the Handset will re-link  
with the Base automatically once it is  
brought back within range. The unit will  
then be able to receive and place calls.  
Automatic Security Coding  
Your VT 1962 phone is factory set with  
16.8 million possible security codes.  
This unique security code allows your  
Handset and Base to recognize each  
other, and minimizes the possibility of  
another cordless phone using your  
telephone line.  
Out Of Range Indication  
If the Handset is moved to a point  
where the Base and Handset can no  
longer communicate, the Handset will  
make a quick series of beeps to signal  
Out of Range.  
When the Base Unit is unplugged from  
the power supply, the Handset will give  
the "Out of Range" warning beep. Plug  
the Base in again and this will stop.  
If the Handset is active when taken  
out-of-range, it will beep twice a  
second and enter standby mode after  
25 seconds if the link is not  
reestablished. If the Handset is  
brought back within range, it will  
automatically re-link.  
For out-of-range in standby mode, the  
Handset will beep once and then at 15  
second intervals, will display  
"CHANNEL SEARCHING" on the  
LCD, and scan all channels in an  
attempt to re-link with the Base.  
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HEADSET OPERATION  
Your Vtech cordless phone is equipped  
with a 2.5mm Headset Jack for usse  
with an sptional accessory Headset for  
hands-free operation.  
For maximum sound quality, the flexible  
microphone should be positioned at  
the corner of your mouth, about one  
inch from your face.  
If you choose to use the Headset  
option, you must obtain an optional  
accessory Headset, which is  
compatible with the Vtech cordless  
phone.  
To purchase a Headset, call Vtech at  
1-800-595-9511.  
Once you have a compatible 2.5mm  
Headset, locate the Headset Jack on  
the Vtech cordless phone Handset.  
Connect the plug on the Headset cord  
to the jack on the cordless Handset.  
The plug should fit securely. Do not  
force the connection  
Belt Clip  
Operation  
The Vtech cordless phone is also  
equipped with a detachable belt clip.  
Align the pins on the inside edge of the  
clip with the notches on te sides of the  
Vtech cordless phone Handset. The  
belt clip should snap securely into  
place. Do not force the connection.  
NOTE: Whenever a compatible  
Headset is connected to the cordless  
Handset, the microphone on the  
Handset will be muted. This is done to  
limit the effect of background noise.  
The following operational  
characteristics apply to Vtech  
Headsets. The same may also apply  
to other, non-Vtech supplied Headsets,  
but Vtech assumes no responsibility  
for their performance.  
The Vtech brand compatible Headset  
has a reversible, monaural design.  
You can wear your Headset on either  
ear, leving one ear free for room  
conversation.  
The headband can be adjusted to fit  
the contour of you head. Usong both  
hands, side the headband up or down  
so that it rests comfortably on your  
head, with the speaker cushion  
centered against your ear.  
44  
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MAINTENANCE  
Taking Care Of Your Telephone  
Cleaning your telephone  
Your VT 1962 cordless telephone  
contains sophisticated electronic parts,  
so it must be treated with care.  
Your telephone has a durable plastic  
casing that should retain its luster for  
many years. Clean it only with a soft  
cloth slightly dampened with water or  
a mild soap. Do not use excess water  
or cleaning solvents of any kind.  
Avoid rough treatment  
Place the Handset down gently. Save  
the original packing materials to protect  
your telephone if you ever need to ship  
it.  
Remember that electrical appliances  
can cause serious injury if used  
when you are wet or standing in  
water. If your Base Unit should fall  
into water, DO NOT RETRIEVE IT  
UNTIL YOU UNPLUG THE POWER  
CORD AND TELEPHONE LINE  
CORDS FROM THE WALL. Then  
pull the unit out by the unplugged  
cords.  
Avoid water  
Your telephone can be damaged if it  
gets wet. Do not use the Handset  
outdoors in the rain, or handle it with  
wet hands. Do not install your Base  
Unit near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause  
power surges harmful to electronic  
equipment.  
For your own safety, use caution when  
using electric appliances during storms.  
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IN CASE OF DIFFICULTY  
If you have difficulty operating your  
phone, the suggestions below should  
solve the problem. If you still have  
difficulty after trying these suggestions,  
call VTECH Communications at  
1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-7377.  
You Get Noise, Static, Or A Weak  
Signal When You're Away From  
The Base Unit  
•
You may be out of range. Either  
move close to the Base, or relocate  
the Base Unit.  
•
The layout of your home may be  
limiting the range. Try moving the  
Base Unit to another position.  
The Phone Doesn't Work At All  
•
Make sure the Power Cord is  
pugged  
The Handset Does Not Ring  
When You Receive A Call  
•
Make sure the telephone line cord  
is plugged firmly into the Base Unit  
and the telephone wall jack.  
Make sure the batteries are properly  
charged. If the 'LOW BATTERY'  
message is shown, the battery  
pack needs charging.  
•
Make sure you have the Handset  
ringer activated. To set the ringer,  
see "PROGRAMMING THE  
RINGER".  
•
•
Make sure the telephone line cord  
is plugged firmly into the Base Unit  
and the telephone jack. Make sure  
the power cord is plugged in.  
You may be too far from the Base  
Unit.  
You may have too many extension  
phones on your telephone line to  
allow all of them to ring. Try  
unplugging some of the other  
phones.  
No DIial Tone  
•
First check all the suggestions  
above.  
•
•
•
If you still don't hear a dial tone,  
disconnect the Base Unit from the  
telephone jack and connect a  
different phone. If there is no dial  
tone on that phone either, the  
problem is in your wiring or local  
service. Call your local telephone  
company.  
You Hear Other Calls While  
Using Your Phone  
•
Disconnect your Base Unit from the  
telephone jack, and plug in a  
regular telephone. If you still hear  
other calls, the problem is probably  
in your wiring or local service. Call  
your local telephone company.  
You Get Noise, Static, Or A Weak  
Signal Even When You're Near  
The Base Unit  
•
Household appliances plugged into  
the same circuit as the Base Unit  
can sometimes cause interference.  
Try moving the appliance or the  
Base Unit to another outlet.  
You Hear Noise In The Handset,  
And None Of The Keys Or  
Buttons Work  
•
Make sure the power cord is  
plugged in.  
46  
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IN CASE OF DIFFICULTY  
Common Cure For Electronic  
Equipment  
Electronics, like people, can sometimes  
get confused. If the unit does not seem  
to be responding normally, then try  
putting the Handset in the cradle. If it  
does not seem to respond after trying  
this a few times, do the following (in  
the order listed):  
1. Disconnect the power to the Base.  
2. Disconnect the Handset battery,  
and spare battery pack, if applicable.  
3. Wait a few minutes.  
4. Connect power to the Base.  
5. Re-install the battery pack (s)  
6. Watch for Handset to display :  
FOUND CHANNEL  
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WARRANTY STATEMENT  
WHAT DOES OUR WARRANTY COVER?  
•
Any defect in material or workmanship.  
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?  
To the original purchaser only - ONE YEAR.  
•
WHAT WILL VTECH DO?  
At our option, repair or replace your unit.  
•
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?  
•
In the U.S. Call VTECH Communications customer service for Return  
Authorization at: 1-800-595-9511. In Canada, call Vtech Electronics at 1-800-  
267-7377  
•
Properly pack your unit. lnclude any cables & accessories which were originally  
provided with the product. We recommend using the original carton and packing  
materials.  
•
•
•
Include in the package a copy of the sales receipt or other evidence of date  
of original purchase (if the unit was purchased within the last twelve months).  
Print your name and address, along with a description of the defect, and include  
this in the package.  
Include payment for any service or repair not covered by warranty, as determined  
by VTECH Communications.  
•
•
Ship the unit via UPS Insured, or equivalent to:  
In the U.S.  
VTECH COMMUNICATIONS  
11035 SW 11th STREET  
BDLG. B, SUITE 270  
BEAVERTON, OREGON 97005  
If you purchased your phone in Canada, Ship the unit via UPS lnsured, or  
equivalent to:  
VTECH ELECTRONICS  
SUITE 200-7671 ALDERBRIDGE WAY  
RICHMOND,B.C.V6X 1Z9  
VTECH Communications assumes no responsibility for units sent without prior Return Authorizatlon.  
48  
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WARRANTY STATEMENT  
WHAT DOES OUR WARRANTY NOT COVER?  
•
Batteries  
•
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,  
etc.)  
•
•
•
Products which may have been modified or incorporated into other products  
Products purchased and/or operated outside the USA, its territories, or Canada.  
Products serviced by the owner or a service facility not expressly authorized  
by VTECH Communications  
•
•
Products purchased more than 12 months form current date  
Units purchased in "AS IS" condition, or units purchased as "Distressed  
Merchandise".  
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS  
WARRANTY?  
•
This warranty gives you specific rights. You may also have other rights which  
vary from state to state as province to province.  
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TECHNICAL SPECIFICATIONS  
FREQUENCY CONTROL  
WEIGHT  
Crystal Controlled Dual PLL  
Synthesizer  
Handset : 295 grams  
Base : 470 grams  
TRANSMIT FREQUENCY  
POWER REQUIREMENTS  
Handset : 925.05 MHz to 927.75 MHz  
( All ten channels within this  
range)  
Handset : Self-contained nickel-  
cadmium rechargeable  
battery supply, 3.6V  
nominal, 600mAh capacity.  
Base : 902.3 MHz to 905.0 MHz (All  
ten channels within this  
range)  
Base :  
9VDC @ 500mA  
RECEIVE FREQUENCY  
MEMORY  
Handset : 902.3 MHz to 905.0 MHz (  
All ten channels within this  
range)  
Speed Dial: 20 Memory locations, 20  
digits per location.  
CID :  
Alpha Numeric Display  
50 Memory locations  
Base : 925.05 MHz to 927.75MHz  
( All ten channels within this  
range)  
NOMINAL EFFECTIVE RANGE  
SPECIFICATIONS ARE TYPICAL  
AND MAY CHANGE WITHOUT  
NOTICE.  
Maximum power allowed by FCC and  
IC. Actual operating range may vary  
according to environmental conditions  
at the time of use.  
SIZE  
Handset :19 x 6 x 3.5cm (L x W xT)  
Maximum (Antenna  
excluded)  
Base :  
21.5 x 15.5 x 5.5cm (L x W  
x T) Maximum (Antenna  
excluded)  
50  
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TABLE OF CONTENTS  
Page  
INTRODUCTION .................................................................................................. 1  
Special Features ................................................................................................................... 2  
Parts Check List .................................................................................................................... 3  
FCC AND IC REGULATIONS .............................................................................. 4  
IMPORTANT SAFETY INSTRUCTIONS .............................................................. 7  
REPLACING THE BATTERY PACK ................................................................... 9  
GETTING STARTED .......................................................................................... 13  
WALL MOUNTING ............................................................................................. 15  
THE LCD DISPLAY .......................................................................................... 16  
THE HANDSET LAYOUT ................................................................................... 17  
THE BASE UNIT LAYOUT .................................................................................. 18  
QUICK REFERENCE GUIDE ............................................................................ 19  
BASIC OPERATION .......................................................................................... 21  
ADVANCED FUNCTIONS ................................................................................. 22  
Call Waiting ........................................................................................................................ 22  
Switching Calls .................................................................................................................... 22  
Temporary Tone ................................................................................................................. 22  
Programming The Ringer .................................................................................................... 22  
Changing Ringer Types ...................................................................................................... 23  
Turning Off The Ringer ........................................................................................................ 23  
Checking The Ringer Type ................................................................................................... 23  
CLR/DEL Key Function ........................................................................................................ 24  
Advanced Dialing ................................................................................................................ 24  
MEMORY DIALING .......................................................................................... 25  
Storing Speed Dial Numbers ............................................................................................... 25  
Dialing From Memory .......................................................................................................... 25  
Changing Stored Numbers .................................................................................................. 26  
Deleting Stored Numbers .................................................................................................... 26  
Storing Special Codes ........................................................................................................ 26  
CID-CALLER ID ................................................................................................. 27  
Receiving and Storing Calls ................................................................................................ 27  
Dialing From CID Memory ................................................................................................... 27  
Out Of Area Calls ............................................................................................................... 28  
"Private" Calls ..................................................................................................................... 28  
Transmission Error ............................................................................................................. 28  
Reviewing Numbers ............................................................................................................ 29  
Deleting Numbers ............................................................................................................... 30  
ANSWERING SYSTEM SETUP ......................................................................... 31  
ANSWERING SYSTEM OPERATIONS .............................................................. 35  
REMOTE OPERATION OF ANSWERING SYSTEM ...................................... 40  
ADDITIONAL OPERATING TIPS ...................................................................... 43  
HEADSET OPERATION ................................................................................... 44  
MAINTENANCE ................................................................................................. 45  
IN CASE OF DIFFICULTY ................................................................................... 46  
WARRANTY ......................................................................................................... 48  
TECHNICAL SPECIFICATIONS ....................................................................... 50  
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VTECH COMMUNICATIONS LTD.  
Is a trademark of VTECH COMMUNICATIONS LTD., a member  
of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTECH Communications, 11035 SW 11th Street Bdlg . B, Suite  
207, Beaverton, Oregon, 97005  
Distributed in the Canada by Vtech Electronics Canada Ltd., Suite 200-7671 Alderbridge  
Way Richmond, B.C. V6X 1Z9.  
Copyright 1999 for VTECH COMMUNICATIONS LTD..  
Printed in China  
91-4070-11-00  
ISSUE 0  
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