VTech Cordless Telephone QW2432 User Manual

Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always  
be followed to reduce the risk of fire, electric shock and injury to persons, including  
the following:  
1.  
2.  
3.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid  
cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
4.  
5.  
6.  
Do not use this product near water (for example, near a bath tub, kitchen  
sink, or swimming pool).  
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided  
for ventilation. To protect it from overheating, these openings must not be  
blockedbyplacingtheproductonthebed, sofa, rug, orothersimilarsurface.  
This product should never be placed near or over a radiator or heat register.  
This product should not be placed in a built-in installation where proper  
ventilation is not provided.  
7.  
This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of power  
supply to your home, consult your dealer or local power company.  
8.  
9.  
Do not allow anything to rest on the power cord. Do not locate this product  
where the cord will be abused by persons walking on it.  
Never push objects of any kind into this product through cabinet slots as  
they may touch dangerous voltage points or short out parts that could result  
in a risk of fire or electric shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but  
take it to an authorized service facility. Opening or removing cabinet parts  
other than specified access doors may expose you to dangerous voltages  
or other risks. Incorrect reassembling can cause electric shock when the  
appliance is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the  
risk of fire or electric shock.  
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Introduction  
The QW2432 is an advanced cordless telephone that operates in the 2.4GHz  
frequency range. Your QW2432 is capable of supporting up to a maximum of  
4 Handsets. Using additional Handsets, up to three people can be conferenced  
on a call (2 Handsets and the Base Speakerphone), or two extensions can be  
conferenced on a call, while two other extensions can be talking internally, using  
the Intercom feature.  
This manual is designed to familiarize you with the QW2432 cordless telephone.  
To order additional Handsets (model QW2422) or headsets, call Qwest at  
800-244-1111.  
IMPORTANT  
Please record the Base ID#(BS ID) printed on the underside of the 2432 Base  
in the space below. Please be certain to include all 15 digits/characters.  
Base ID#  
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Parts Check List  
5.  
6.  
7.  
8.  
Battery Pack  
Wall Mounting Bracket  
Belt Clip  
1.  
2.  
3.  
4.  
Base Unit  
Handset  
AC Power Adapter  
Telephone Cord  
Owner's Manual  
QW2432  
O
WNER’S MANU  
AL  
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The Handset Layout  
1
2
3
9
4
10  
5
6
11  
12  
7
8
13  
14  
15  
1. Antenna  
9. LCD Display  
2. Message Waiting Indicator  
3. Earpiece  
10. Select  
11. Off (Clear)  
4. Headset Jack (2.5mm)  
5. Scroll Keys  
12. Battery Compartment  
13. Intercom  
6. On (Flash)  
14. Services Key  
15. Microphone  
7. Dialing Key (0-9)  
8. Handsfree Speakerphone  
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The Base Unit Layout  
Phone Cord Jack  
AC Power Jack  
Message Waiting Indicator  
Page/Intercom Key  
In Use Indicator  
Power Indicator  
Charge Indicator  
Mute Key  
Volume Keys  
Dialing Keys (0-9)  
QW2432  
Hold Key  
Flash Key  
Redial Key  
Messages Key  
3-Way Calling Key  
Cancel Call Waiting Key  
Speakerphone Key  
Charging Contacts  
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Setup  
Plug the AC power adapter into an electrical outlet, and the DC connector into  
the back of the base unit.  
To AC outlet  
To telephone  
socket outlet  
AC adapter  
To telephone  
jack  
Connecting to phone line  
Plug one end of the telephone line cord into the jack on the back of the base  
unit. Plug the other end of this cord into the wall jack.  
Checking for dial tone  
After the battery is charged press ON on the Handset. The Phone icon  
will appear on the handset display, and you will hear dial tone. If not, see In  
Case of Difficulty.  
Tone/Pulse selection  
See BASE SETTINGS for details.  
CAUTION: Use only the Qwest power supply provided with your Qwest  
Unit.  
IMPORTANT:  
For best performance the QW2432  
Should be installed as follows:  
In an elevated location, in the center of  
the room, with no obstructions nearby.  
In a location that is away from other  
electricalappliancessuchasmicrowave  
ovens, personal computers, or  
televisions.  
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Installation of Battery Pack in Handset  
Follow the steps below:  
1.  
Remove the battery cover by  
pressingontheindentandsliding  
downward.  
1
2.  
Placethenewbatterypackinthe  
handset with the metal contacts  
aligned with the charge contacts  
in the battery compartment.  
3
3.  
4.  
Replace the battery cover by  
sliding it upwards.  
If the new battery pack is not  
already charged, place the  
handset in the base unit, or a  
remotechargingstand,andallow  
it to charge for 12 hours. After  
initial charge, a maintenance  
charge of 8 hours should be  
sufficient.  
2
The original Handset that is shipped with your QW2432 system will be  
automatically registered to the Base. This Handset is HANDSET 1.  
AsyouregisteradditionalHandsetstothesystem, theywillbeassignedextension  
numbers in the following order: HANDSET 2, HANDSET 3, and finally HANDSET  
4.  
Whenever a Handset battery pack is installed, the Handset will automatically  
begin SEARCHING FOR BASE (if previously registered), or it will prompt you  
to ENTER BASE ID to register the new Handset.  
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Spare Battery Charger/Power Backup Function  
The QW2432 can use a the spare battery in the Base Unit to provide operational  
backup in the event of a power failure. With a fully charged battery pack in the  
spare battery charger, you will still be able to place and receive calls from the  
Handset for up to 5 hours.  
The spare battery pack can also be used to replace a drained handset battery,  
ensuring uninterrupted use.  
A spare battery can be purchased from most retail stores that carry  
electronic equipment.  
NOTE :  
When using the QW2432 during Power Backup mode, audio quality may be  
compromised due to reduced Power availability.  
1. Open the spare battery charger  
by pressing the release button,  
located on the right-hand side of  
theBaseUnit. Adrawerwillopen  
to reveal the spare battery  
compartment.  
2. Place a battery pack in the  
drawer with the charge contacts  
facing up and to the left.  
1
3. Push the drawer closed.  
The spare battery takes 24 hours to  
fully charge a drained battery.  
3
QW2432  
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Charging Of Handset Battery Pack  
The Handset of your QW2432 cordless telephone is powered by a rechargeable  
battery pack. It charges automatically whenever the Handset is in the Base Unit.  
You should charge the battery pack for 12 hours when you first receive  
your phone. You'll know the battery pack needs charging when:  
The low battery message is displayed :  
The handset seems completely  
dead, the LCD is completely  
clearanddoesnotactivatewhen  
you press the keys.  
CAUTION:TOREDUCETHERISKOFFIREORINJURYTOPERSONS  
BY BATTERY, READ AND FOLLOW THESE INSTRUCTIONS.  
1.  
2.  
3.  
4.  
Use only the approprlate type and size battery pack specified in the  
instruction manual provided for this product.  
Do not dispose of the battery pack in a fire. The cell may explode. Check  
with State and local codes for possible special disposal instructions.  
Do not open or mutilate the battery pack. Released electrolyte is corrosive  
and may cause damage to the eyes or skin. It may be toxic if swallowed.  
Exercise care in handling battery in order not to short the battery with  
conducting materials such as rings, bracelets, and keys. The battery or  
conductor may overheat and cause burns.  
5.  
6.  
Charge the battery pack provided with or identified for use with this product  
only in accordance with the instructions and limitations specified in the  
instruction manual.  
Observe proper polarity orientation between the battery pack and battery  
charger.  
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Wall Mounting  
The Wall Mount bracket is designed for  
use on standard Wall Mount plates only.  
1. Line up the tabs on the wall  
mount adapter with the holes on  
the back of the base unit. Snap  
the wall mount bracket firmly in  
place.  
1
2. Plug the AC adapter into an  
electrical outlet, and the DC  
connectortothebackofthebase  
unit. If the handset battery pack  
hasnotbeenchargedpreviously,  
place the handset in the base  
unit cradle, and allow it to charge  
for 12 hours.  
3. Connect the telephone line cord  
to the jack on the back of the  
base unit, and the other end to  
the wall jack.  
4. Mount the base unit on the wall.  
Position the base unit so the  
mounting studs will fit into the  
holes on the wall mount bracket.  
Slide base unit down on the  
mounting studs until it locks into  
place.  
2
3
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Registration and Operation  
Registration and Operation of the QW2422 Accessory Handset  
Your QW2432 system can operate up to 4 Handsets.  
The accessory Handset consists of the following:  
Setup of the QW2422 Accessory  
Handset  
1. Plug the AC power adapter into  
an electrical outlet.  
1
2. Remove the Handset battery  
cover by pressing on the indent  
and sliding downward.  
3. Place the new battery pack in the  
Handset, with the metal contacts  
aligned with the charge contacts  
in the battery compartment.  
3
4. Replace the battery cover by  
sliding it upward.  
5. Place the Handset in the Charge  
Cradle, and allow it to charge for  
12 hours. After the initial charge,  
a maintenance charge of 8 hours  
5
should be sufficient.  
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Registration and Operation  
Enter Base ID Code  
1. After charging the Handset,  
removeitfromitsChargeCradle,  
the screen will display:  
2. Press NEW, then enter the 15  
digit Base Unit ID code, located  
on the underside of the Base  
Unit.  
3. Press OK. The Handset will  
display: PLEASE WAIT!!  
4. Wait approximately 15 seconds.  
The Handset will display:  
FOUND BASE V14  
If the Handset displays: BASE  
BUSY TRY LATER, this  
indicates that the system is in  
use. Wait until the Base Unit is  
in the idle (on hook) mode, and  
repeat step 2 to 4.  
Congratulations! You can now enjoy  
the benefits of your multi-Handset  
system.  
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Handset and Base Indicators  
Handset Icons  
Icon  
Description  
Line In Use indicator  
On steady with no number next to it when a parallel set is  
in use.  
Onsteadywithoneormorenumbersnexttoit, indicatingwhich  
extensions are using the line. For example,  
12 indicates  
that Handset 1 and Handset 2 are on an outside call.  
Intercom indicator  
On steady with the extension numbers currently on an  
intercom call. For example, 02 indicates that the Base and  
Handset 2 are on an intercom call.  
Battery indicator  
Cycles (Low, Medium, and High) when Handset battery is  
charging.  
Flashes when a low battery condition is detected.  
Mute indicator  
M
H
On steady when the Handset microphone is muted.  
Hold indicator  
On steady when the line is on hold.  
Handset Registration indicator  
is displayed when a Handset is either not registered, or  
is searching for a Base unit.  
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Handset and Base Indicators  
Handset LEDs  
LED  
Description  
Flashes to indicate that you have new messages in your  
voicemail. Servicemustbesubscribedtothroughyourlocal  
telephone company.  
Message  
Waiting  
Base LEDS  
LED  
Description  
Flashes to indicate that you have new messages in your  
voicemail. Servicemustbesubscribedtothroughyourlocal  
telephone company  
Message  
Waiting  
Lights when base unit is receiving power from wall outlet  
Flashes when unit is in Power Backup mode.  
Power  
Lights when line is being used by a handset of the QW2432  
system.  
Flashes when another telephone on the same line (parallel  
extension) is in use.  
Line In Use  
Flashes following ringing cadence during ringing.  
Lights whenever the handset is placed in the base unit  
charging cradle.  
Charging  
Lights when base microphone is muted.  
Mute  
Flashes when HOLD function is activated.  
Lights when base speakerphone is in use.  
Speakerphone  
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Soft Menu Functions  
The QW2432 has an advanced  
design that uses a menu structure and  
soft keys to access all of the built-in  
features.  
Example of the idle mode display:  
RDL (Redial)  
Press RDL to display the last 5 telephone numbers dialed. The number on top  
line is the most recent number dialed.  
Use the  
scroll keys to select the desired number.  
To dial the number, you can simply press the ON or HANDSFREE key.  
MENU  
With the Handset in the idle (OFF) mode, press the MENU key to access the  
following options:  
CALLS LOG (CALLER ID)  
HANDSET SETTINGS  
RANGER EXTENDER  
REGISTER  
Use the  
scroll keys to select the desired option, then press OK.  
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Calls Log (Caller ID)  
From the idle (OFF) mode, press  
MENU, use the scroll  
keystoselectCALLSLOG,thenpress  
OK. The Caller ID information of the  
most recently received call will be  
displayed.  
To scroll to other records, use the  
scroll keys.  
To dial the number displayed, you can  
simply press the ON or HANDSFREE  
key.  
You can also press the CID key to  
access the following options ( DEL,  
OPT#, SAVE):  
DEL  
: Select this option to delete THIS or ALL records in Caller ID memory.  
OPT# : Select this option to display up to four possible dialing strings of the  
number stored in Caller ID memory. If a number is provided in the  
Caller ID data, the possible options to choose from will be either 7,  
8, 10, or 11 digits. For example, if the original number in Caller ID  
menory was 808-880-8808, then the display options will be:  
Use the UP and DOWN  
keystomakeselection,and  
then press DIAL, ON or  
HANDSFREE to dial the  
number.  
SAVE  
Select this option to save the displayed Caller ID record into Speed  
Dial Memory. Only Caller ID records with telephone numbers can be  
saved into Speed Dial Memory. If you need to modify the number  
after saving, see TO EDIT A NUMBER.  
Caller ID - Call Waiting ID  
Your QW2432 is capable of displaying the name and/or number of the party calling  
before you answer the phone (Caller ID). It is also capable of displaying Caller ID  
information in conjunction with a Call Waiting alert signal (Call Waiting Caller ID). With  
Call Waiting Caller ID, the Caller ID data is displayed so you can decide whether to  
answer the incoming call, or continue with your current conversation.  
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID  
These are subscription services, provided by most regional telephone service  
providers. You must subscribe to these services to get the benefits of these  
features. If you do not subscribe to Caller ID services, you can still use your  
QW2432 and the other features it offers.  
Due to regional incompatibilities, Caller ID information may not be available  
for every call you receive. In addition, the calling party may intentionally block  
their name and phone number from being sent.  
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Handset Settings  
From the Handset Settings menu you can select the following options to modify:  
RINGER VOLUME  
Select this option to adjust the ringer volume. Use the  
scroll  
keys to adjust the volume up or down. A Handset will display a graphic  
indicator of the selected volume setting. Press OK to confirm your selection  
and return to the Handset Settings menu.  
RINGER MELODY  
Select this option to adjust the ringer melody or tone. Use the  
scroll keys to select from the six available tones. Press OK to confirm your  
selection and return to the Handset Settings menu.  
LOW BATT TONE  
Select this option to turn the Low Battery warning tone ON or OFF. Press  
the OFF or ON soft keys, to make your selection. Press OK to confirm  
your selection and return to the Handset Settings menu. When set to ON,  
the Handset will emit a warning tone when a Low Battery condition is  
detected.  
RANGE TONE  
Select this option to turn the Out of Range warning tone ON or OFF. Press  
the OFF or ON soft keys, to make your selection. Press OK to confirm  
your selection and return to the Handset Settings menu. When set to ON,  
the Handset will emit a warning tone whenever the Handset is taken out  
of range of the Base.  
KEYPAD TONE  
Select this option to turn the Keypad tones ON or OFF. Press the OFF  
or ON soft keys, to make your selection. Press OK to confirm your selection  
and return to the Handset Settings menu. When set to ON, the Handset  
will emit a beep whenever a key is pressed.  
CONTRAST  
Select this option to adjust the contrast level of the Handset display. Use  
the  
will automatically adjust as you make your selection. Press OK to confirm  
your selection and return to the Handset Settings menu.  
scroll keys to make your selection. The handset display  
LANGUAGE  
Select this option to change the display from English to Spanish. Use the  
scroll keys to select language, then press OK to confirm  
your choice.  
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Range Extender  
Your QW2432 has an enhanced feature that is designed to improve performance.If you  
are using your QW2432 in an area with excessive interference, or you require a moder-  
ate increase in operating range. the Range Extender feature can help to improve both  
the sound quality and range. Actual range will depend on your environment.  
To select the Range Extender setting, follow the procedure listed below:  
In the idle(OFF) mode, press MENU  
and use the scroll keys to select  
RANGE EXTENDER, then press OK.  
There are 3 option settings in the  
RANGE EXTENDER menu:  
1.  
Select OFF to disable RANGE  
EXTENDER  
2.  
Select ON to enable RANGE  
EXTENDER. An "E" icon will  
appear in the upper left corner of  
Handset display, indicating that  
RANGE EXTENDER is ON.  
3.  
Select AUTO to allow your  
QW2432 to automatically  
monitor the signal strength between the handset and base unit, and  
activatewhenevernecessary.Withthisoptionselected,yourQW2432  
mayoccassionallyenableordisabletheRANGEEXTENDERfeature.  
When RANGE EXTENDER is enabled, an "E" icon will appear in  
the upper left corner of the Handset display.  
Use the scroll keys to select the desired setting, and then press OK to  
confirm the selection.  
Note: When Range Extender mode is enabled, your QW2432 will consume  
more battery power. That means the standby and talk time of your Handset  
will be shorter.  
Register  
Use this option to register a Handset to the QW2432 Base. You can register  
a total of four Handsets to the QW2432 Base. This process is activated  
automatically whenever a new handset is powered up in range of the QW2432  
Base.  
You will be prompted to enter the 15-digit Base ID code printed on the underside  
of the base unit. After entering this code, press OK. The Handset will display  
SEARCHING FOR BASE, and then FOUND BASE V14 when the process is  
complete.  
Note:BaseIDcodesare15digitslongandcanincludethefollowingcharacters:  
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, , or #.  
*
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MEM (Memory)  
The QW2432 can store up to 50 names/numbers in memory. Each memory  
location can hold up to 32 digits and up to 16 characters for the name.  
When prompted to ENTER NAME, use the digit keys to 'spell' the name. Each  
press of a particular key causes characters to be displayed in the following order:  
Characters (in order)  
& ' , . 1  
Number Key  
1
2
3
4
5
6
7
8
9
0
A B C a b c 2  
D E F d e f 3  
G H I g h i 4  
J K L j k l 5  
M N O m n o 6  
P Q R S p q r s 7  
T U V t u v 8  
W X Y Z w x y z 9  
0
*
*
#
#
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MEM (Memory)  
To Store a Number/Name:  
Starting from the idle screen,  
enter the number you want to  
store in memory.  
Be sure to include long distance  
codes and pauses (using the  
PAUSE softkey) if necessary.  
Press the MEM softkey.  
You will then be prompted to  
ENTER NAME Use the digit  
keys to 'spell' the name. If you  
make a mistake, press the CLR  
softkey. To enter a space press  
. When finished, press  
SAVE.  
If there is space available in  
memory, the number/name will  
be saved and the Handset will  
return to idle mode.  
If the memory is full the Handset  
will display PHONEBOOK IS  
FULL and exit to the idle screen  
without saving the entry.  
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MEM (Memory)  
ToSearchForandDialaNumber/  
Name:  
Starting from the idle screen,  
press the MEM softkey to review  
memory contents.  
Using  
the  
softkeys scroll through the  
memory contents in alphabetical  
order.  
Or, you can press the FIND  
softkey, enter the first few  
chararcters of the name and  
thenpressFINDtosearch. Ifyou  
make a mistake, press CLR  
softkey. The closest match, in  
alphabetical order, will be  
displayed.  
Once you find the entry you  
want, simply press ON or  
HANDSFREEtodialthenumber.  
To Delete a Number/Name:  
Using the steps from 1 to 3 in To  
Search For and Dial a Number/  
Name, locate the entry you want  
to delete.  
Press the EDIT softkey. The  
Handset will display:  
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MEM (Memory)  
Press the DEL softkey. The  
Handset will display:  
To delete the displayed records,  
pressTHIS.Todeleteallrecords,  
press ALL.  
To confirm the deletion of ALL  
records, press YES. To exit  
without deleting press NO.  
To Edit a Name or a Number  
Using the steps from 1 to 3 in To  
Search For and Dial a Number/  
Name, locate the entry you want  
to edit.  
Press the EDIT softkey twice.  
Then choose NAME or NUM  
Using the  
softkey move  
the cursor to the character you  
want to edit and then enter the  
corrections as needed. Press  
MORE access DEL, BACK and  
PAUSE (when edit a name,  
SPACE)function.Whenfinished  
press the SAVE softkey. To exit  
without saving press OFF.  
When finished the handset will  
display the edited entry.  
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BaseSettings  
The QW2432 Base unit has several settings that can be adjusted according  
to your preference and system requirements.  
Select Base Ringer Melody:  
The phone must be off.  
Press the star key three times (  
tone and the Power and Line In Use LEDs will flash rapidly.  
). The Base will emit a happy  
***  
Press the 1,2,3,4,5, or 6 keys to select the Ringer Melody. After each key  
press, the Base will emit a 1-second preview of the selected ringer.  
To save the selected ringer (and exit) press # .  
To exit without saving press  
.
*
Select Tone / Pulse:  
The phone must be off.  
Press the star key three times (  
tone and the Power and Line In Use LEDs will flash rapidly.  
). The Base will emit a happy  
***  
Press the 7 key to toggle between TONE and PULSE dialing mode. The  
Line In Use LED will toggle ON when TONE is selected and OFF when  
PULSE is selected.  
To save the TONE/PULSE selection (and exit) press # .  
To exit without saving press  
.
*
Select Base Ringer Volume and OFF:  
The phone must be off.  
Press the star key three times (  
tone and the Power and Line In Use LEDs will flash rapidly.  
). The Base will emit a happy  
***  
Press the volume up and down keys (  
Ringer volume. After each press of the volume keys, the Base will emit  
the selected Ringer and volume setting for one second.  
) to adjust the Base  
To turn the Base ringer OFF, press the volume down key (  
no ringer preview is played.  
) until  
To save the Ringer Volume selection (and exit) press # .  
To exit without saving press  
.
*
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Handset and Base Operation  
Making Calls  
From the Handset  
Press ON (or, HANDSFREE to  
use the Handset Speakerphone  
feature).Dial the phone number.  
-OR-  
Dial the phone number first; then  
press ON (or HANDSFREE).  
Press OFF to end your call.  
Answering Calls  
From the Handset  
Press any key except OFF and  
the softkey.  
Press OFF to end your call.  
Making Calls  
From the Base Unit  
Press SPEAKERPHONE. Dial  
the phone number.  
Press SPEAKERPHONE to end  
your call.  
Answering Calls  
From the Base Unit  
Redial from Base Unit  
Press SPEAKERPHONE.  
Press SPEAKERPHONE to end  
your call.  
Pressing REDIAL will immediately dial the last number in the base unit  
redial memory.  
Hold down the REDIAL key for more than 2 seconds to erase the contents  
in redial memory. This is to prevent the accidental dialing of the number  
stored in redial memory.  
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Handset and Base Operation  
Mute Function  
During an active call pressing either the MUTE soft key on the Handset or the  
MUTE key on the Base (when in speakerphone mode), will disable the  
microphone. Press MUTE key again to return to normal 2-way conversation.  
Hold Function  
From the Handset :  
Press the HOLD soft key to place  
a call on hold. To return to the call  
presstheON or HANDSFREEkey.  
From the Base :  
During an active call, press the  
HOLD key to place a call on hold.  
The SPEAKERPHONE LED will  
flash to indicate a call is on hold.  
Flash Function  
To return to the call press either  
HOLD or SPEAKERPHONE.  
You can use your QW2432 with services such as Call Waiting. Simply  
press the ON key on the Handset or the FLASH key on the Base (when  
in speakerphone mode) to FLASH the line.  
VolumeControl  
From the Handset:  
During an active call press the VOL soft key,  
then use the  
UP and DOWN  
soft keys to adjust the earpiece volume.  
From the Base:  
During an active call simply press the  
Volume UP or DOWN keys to adjust the  
speakerphone volume. You will hear a  
special tone when you reach the highest  
or lowest setting.  
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Handset and Base Operation  
Page/Intercom  
From Base to ALL Handsets :  
To page all Handsets from the  
Base press the PAGE/  
INTERCOM key. This will cause  
all Handsets linked with this  
Base to ring.  
Each Handset will display  
GLOBAL CALL FROM BASE.  
Any Handset can then answer  
thePAGE,andenterINTERCOM  
mode with the Base by pressing  
the INTERCOM key.  
To end an intercom call, press  
OFF on the Handset or PAGE/  
INTERCOM on the Base.  
From Base to a particular Handset :  
Press the Base PAGE/INTERCOM key, then press the number of the  
Handset you want to call (e.g. INTERCOM 2).  
Handset 2 can then answer the intercom call by pressing INTERCOM key.  
To end an intercom call press OFF on the Handset or PAGE/INTERCOM  
on the Base.  
From Handset to Base :  
Press the INTERCOM key followed by 0.  
The Base will ring once and then automatically enter INTERCOM mode.  
To end an intercom call press OFF on the Handset or PAGE/INTERCOM  
on the Base.  
From Handset to Handset :  
Press the INTERCOM key  
followed by the number of the  
other Handset you wish to call  
(e.g. INTERCOM 3).  
Handset 3 can then answer the  
intercom call by pressing the  
INTERCOM key.  
To end the intercom call press  
OFF on either Handset.  
All Call from Handset  
Press the INTERCOM key followed by the  
. All registered Handsets  
*
and the Base will ring.  
Any Handset or the Base can answer by pressing INTERCOM.  
To end the intercom call press OFF on Handset, or press PAGE/  
INTERCOM on Base.  
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Handset and Base Operation  
Handsfree Speakerphone Operation  
Your QW2432 handset has a built-in handsfree speakerphone. This feature  
allows you to stand the Handset upright on a table or desktop and have handsfree  
conversations. For more information, refer to MAKING CALLS in HANDSET  
AND BASE OPERATION.  
Base Speakerphone Operation  
The Base of your QW2432 is equipped with a full duplex speakerphone. This  
is a very useful feature for handsfree conversations or conference calls at the  
base unit. For more information, refer to MAKING CALLS in HANDSET AND  
BASE OPERATION.  
Line in Use Indication  
On the Handset :  
When the telephone line is currently  
being used by a system Handset or  
the QW2432 Base, a status message  
similar to this will display on idle  
Handset(s):  
When the telephone line is currently  
being used by a parallel set (a  
telephone device other than the  
QW2432 on the same line); the phone  
icon will remain on steadily, and  
EXTENSIONINUSEwillbedisplayed.  
On the Base :  
When a system Handset or a  
QW2432 Base is currently being used,  
the LINE IN USE LED on the base will  
illuminate steadily. When a parallel set is currently being used, the LINE IN USE  
LED on the base will flash.  
Low Battery Indication  
When a low battery is detected, the Battery icon will flash and a warning beep  
is played. The status message LOW BATTERY will also be displayed when  
the Handset is in idle mode. To prevent an unexpected call drop, a drained  
Handset battery should be replaced by a fully charged spare battery.  
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Handset and Base Operation  
Message Waiting Indication  
The QW2432 is compatible with optional voicemail service provided by some  
local telephone companies. If you subscribe to this service, and you have new,  
unplayed messages in your voicemail, a Visual Message Waiting Indicator  
(VMWI) signal is transmitted by your local telephone company.  
The QW2432 will detect a VMWI signal and activate a the Message Waiting  
light on the Base and the Message Waiting light on the Handset.  
Afteryoucheckyourmessages, theMessageWaitingindicatorswillautomatically  
turn off.  
Please note that whenver new, unplayed messages are stored in your voicemail,  
the local Telephone Company will continue to send a VMWI signal.  
Conference Calling  
The QW2432 is capable of supporting conference calls with up to two registered  
Handsets, and the Base unit.  
To enter a conference call, simply access the line with two or more extensions  
by pressing ON (or HANDSFREE) on the Handset or SPEAKERPHONE on the  
Base.  
The phone icon  
and two or more extension numbers will be displayed in  
the upper left corner of the Handset.  
Transferring Calls  
Youcantransfercallsonthe QW2432 systemfromtheBasetoHandset, Handset  
to Handset, or Handset to Base.  
Blind Transfer  
You can directly transfer any active call to another system extension without  
notification by doing the following steps:  
Handset or Base must be on an active call.  
Press the INTERCOM key followed by the number of the Handset (1,2,3,4)  
or Base (0) that you wish to transfer the call to.  
When the other extension answers, the call will automatically be connected  
to the other extension.  
An unanswered call will ring back to the originating Handset/Base if not  
answered within 30 seconds. And if still not answered within 30, the call  
will automatically be end.  
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Handset and Base Operation  
Announced Transfer:  
You can perform an announced transfer (call and advise another extension) of  
an active call by doing the following steps:  
Handset or Base must be on an active call.  
Place the active call on HOLD.  
Press the INTERCOM key followed by the number of the Handset (1,2,3,4)  
or Base (0) that you wish to transfer the call to.  
When the other extension answers the intercom call, explain they have  
an active call waiting.  
Either extensions press OFF to end the intercom call.  
The other extension presses ON (or HANDSFREE) on the Handset, or  
SPEAKERPHONE on the Base to pick up the call on hold.  
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Network Service Features  
Additional Base Features  
CANCELCALLWAITINGwilldeactivateCallWaitingbeforeplacinganimportant  
call. Press this key before dialing. During that call, there will be no interruption  
from Call Waiting. After you hang up, Call Waiting will be reactivated for your  
next call.  
3-WAY CALLING allows you to talk with 2 separate parties from a single line.  
1) Call your first party. Wait for the first party to answer.  
2) Press 3-WAY CALLING. Wait for dial tone.  
3) Call your second party.  
4) After the call is answered, press 3-WAY CALLING again.  
MESSAGES dials 98, which is the code to access Qwest Voice Messaging  
*
from your home in the Qwest region. If you subscribe to Qwest Voice Messaging,  
when you see the Message Waiting Indicator select MESSAGES to listen to  
your messages.  
Additional Handset Features  
Press SERVICES on your Handset for access to other popular custom features  
offered by many telephone companies:  
1. MESSAGES - dials 98 to access Voice Messages  
*
2. 3-WAY CALLING - to set up a 3-Way Call  
3. CANCEL CALL WT - to deactivate Call Waiting for that call  
4. LAST CALL RTN - dials 69 to get the number of your last incoming call  
*
5. REJECT ANON. - prevents ringing from callers that blocked Caller ID  
6. ACCEPT ANON. - turns off Anonymous Rejection  
7. CONTINUOUS DIAL - to redial a number thats busy (for up to 30 min.)  
8. CALL FWD ON dials 72 to initiate sequence to set up Call Forwarding  
*
9. CALL FWD OFF turns off Call Forwarding  
NOTE: It is likely that your local telephone company will assess charges to use  
network service features. You should check with your local service provider  
regarding the custom services that are available in your area and the associated  
costs for the intentional or unintentional use of network services. Your local  
telephone company may provide a monthly subscription to an individual service  
or a package of services that gives you unlimited usage for a small monthly  
fee.  
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Headset Operation  
Your QW2432 cordless telephone is equipped with a 2.5mm Headset Jack  
for use with an optional accessory Headset for hands-free operation.  
To purchase a Headset, call 800-244-1111.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the  
Handset. Connect the plug on the Headset cord to the jack on the cordless  
Handset. The plug should fit securely. Do not force the connection.  
Operation  
NOTE :  
Whenever a compatible Headset is  
connected to the cordless Handset,  
the microphone on the Handset will be  
muted. This is done to limit the effect  
of background noise.  
Belt Clip  
The Handset is also equipped with  
a detachable belt clip. Align the pins  
on the inside edge of the clip with the  
TM  
TM  
notches on the sides of the Handset.  
The belt clip should snap securely into  
place. Do not force the connection.  
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Maintenance  
Taking Care Of Your Telephone  
Your QW2432 cordless telephone contains sophisticated electronic parts, so  
it must be treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect  
your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors  
in the rain, or handle it with wet hands. Do not install your Base Unit near a  
sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic  
equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many  
years. Clean it only with a soft cloth slightly dampened with water or a mild soap.  
Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when  
you are wet or standing in water. If your Base Unit should fall into water,  
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by  
the unplugged cords.  
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In Case Of Difficulty  
If you have difficulty operating your phone, the suggestions below should solve  
the problem. If you still have difficulty after trying these suggestions, call the  
Customer Service at 800-651-6791.  
The Phone Doesn't Work At All  
Make sure the Power Cord is plugged in.  
Make sure the telephone line cord is plugged firmly into the Base Unit and  
the telephone wall jack.  
Make sure the batteries are properly charged. If the 'LOW BATTERY'  
message is shown, the battery pack needs charging.  
No Dial Tone  
First check all the suggestions above.  
If you still don't hear a dial tone, disconnect the Base Unit from the telephone  
jack and connect a different phone. If there is no dial tone on that phone  
either, the problem is in your wiring or local service. Contact your local  
telephone company.  
You Get Noise, Static, Or A Weak Signal Even When You're Near  
The Base Unit  
Household appliances plugged into the same circuit as the Base Unit can  
sometimes cause interference. Try moving the appliance or the Base Unit  
to another outlet.  
You Get Noise, Static, Or A Weak Signal When You're Away From  
The Base Unit  
You may be out of range. Either move closer to the Base, or relocate the  
Base Unit.  
The layout of your home may be limiting the range. Try moving the Base  
Unit to another position.  
The Handset Does Not Ring When You Receive A Call  
Make sure you have the Handset ringer activated. To set the ringer, see  
HANDSET SETTINGS and BASE SETTINGS.  
Make sure the telephone line cord is plugged firmly into the Base Unit and  
the telephone jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
You may have too many extension phones on your telephone line to allow  
all of them to ring. Try unplugging some of the other phones.  
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In Case Of Difficulty  
You Hear Other Calls While Using Your Phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular  
telephone. If you still hear other calls, the problem is probably in your wiring  
or local service. Call your local telephone company.  
You Hear Noise In The Handset, And None Of The Keys Or Buttons  
Work  
Make sure the power cord is plugged in.  
Common Cure For Electronic  
Equipment  
If the unit does not seem to be  
responding normally, then try putting  
the Handset in the cradle. If it does not  
seem to respond, do the following (in  
the order listed) :  
1.  
Disconnect the power to the  
Base.  
2.  
Disconnect the Handset battery,  
and spare battery pack, if  
applicable.  
then  
3.  
4.  
5.  
6.  
Wait a few minutes.  
Connect power to the Base.  
Re-install the battery pack (s)  
Watch for Handset to display :  
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WarrantyStatement  
WHAT DOES OUR WARRANTY COVERS?  
Any defect in material or workmanship.  
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?  
To the original purchaser only - ONE YEAR.  
WHAT WILL WE DO?  
At our option, repair or replace your unit.  
WARRANTY RETURNS?  
In the Qwest region, call Customer Service for Return Authorization at:  
800-651-6791  
Properly pack your unit. Include any cables & accessories that were  
originally provided with the product. We recommend using the original  
carton and packing materials.  
Ship the unit following the instructions provided by Qwest Customer  
Service  
Qwest assumes no responsibility for units sent without prior Return  
Authorization.  
WHAT DOES OUR WARRANTY NOT COVER?  
Batteries  
Damage from misuse, neglect, or acts of nature (lightning, floods, power  
surges, etc.)  
Productswithmayhavebeenmodifiedorincorporatedintootherproducts  
Products purchased and/or operated outside the USA, its territories.  
Products serviced by the owner or a service facility not expressly  
authorized by Qwest Customer Service.  
Products purchased more than 12 months from current date  
Units purchased in "AS IS" condition, or units purchased as "Distressed  
Merchandise".  
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS  
WARRANTY?  
This warranty gives you specific rights. You may also have other rights  
which vary from state to state.  
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FCC Regulations  
This equipment complies with Parts 15 of the Federal Communications  
Commission (FCC) rules for the United States. It also complies with regulations  
RSS210 and CS-03 of Industry and Science Canada. Operation is subject to  
the following two conditions: (1) this device may not cause interference, and (2)  
this device must accept any interference, including interference that may cause  
undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC  
registration number and Ringer Equivalence Number (REN) and Load Number.  
Youmust, uponrequest, providethisinformationtoyourlocaltelephonecompany.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
Customer Service at 800-651-6791. The telephone company may ask you to  
disconnect this equipment from the line network until the problem has been  
corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the  
party responsible for compliance could void the user's authority to operate the  
equipment.  
The equipment has been tested and found to comply with part 15 of the FCC  
rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try and correct the interference by one or more of the  
following measures:  
-
-
-
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to  
which the receiver is connected.  
-
Consult the dealer or an experienced radio/TV technician for help.  
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FCC Regulations  
FCC Part 68  
The FCC requires that you connect your cordless telephone to the nationwide  
telephone network through a modular telephone jack (USOC RJ11C, RJ11W  
or RJ14).  
Your telephone company may discontinue your service if your equipment causes  
harm to the telephone network. They will notify you in advance of disconnection,  
if possible. During notification, you will be informed of your right to file a complaint  
with the FCC.  
Occasionally, your telephone company may make changes in its facilities,  
equipment, operation, or procedures that could affect the operation of your  
equipment. If so, you will be given advance notice of the change to give you  
an opportunity to maintain uninterrupted service.  
The Base Unit contains no user serviceable parts. The Handset contains a user  
replaceable battery pack.  
If it is determined that your telephone equipment is malfunctioning, the FCC  
requires that it not be used and that it be unplugged from the modular jack until  
the problem has been corrected. Repairs to this telephone equipment can only  
be made by the manufacturer or its authorized agents or by others who may  
be authorized by the FCC. For repair procedures, follow the instructions outlined  
under the Limited Warranty.  
This equipment may not be used on coin service provided by the phone company  
or Party Lines.  
The REN is useful in determining the number of devices you may connect to  
your telephone line and still enable the devices to ring when you receive a call.  
The general rule is that the REN value should not exceed 5.0A total; however,  
contact your local telephone company for the specific number in your area.  
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Technical Specifications  
WEIGHT  
FREQUENCY CONTROL  
Crystal controlled  
PLL synthesizer  
Handset :  
Base :  
170 grams  
348 grams  
TRANSMIT FREQUENCY  
POWER REQUIREMENTS  
2401.056 - 2482.272 MHz  
Handset :  
800mAh NiCd Battery  
Packor1500mAhNiMH  
Battery Pack  
RECEIVE FREQUENCY  
2401.056 - 2482.272 MHz  
Base :  
7 VDC @ 900mA  
CHANNELS  
95 Channels  
MEMORY  
Speed Dial: 50Memorylocations, into  
32 digits per location.  
NOMINAL EFFECTIVE RANGE  
Maximum power allowed by FCC.  
Actual operating range may vary  
according to environmental conditions  
at the time of use.  
CID :  
Alpha Numeric Display  
50 Memory locations  
SIZE  
SPECIFICATIONSARETYPICAL  
AND MAY CHANGE WITHOUT  
NOTICE.  
Handset :48mm x 33mm x 175mm  
Base :  
170mm x 115mm x 60mm  
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Table Of Contents  
1. Important  
Instructions  
Safety  
25. Advanced Operations  
25. Handsfree and Base  
Operation  
25. Making Calls  
3. Introduction  
25. Answering Calls  
25. Redial from Base Unit  
26. Mute Function  
4. Parts Check List  
5. The Handset Layout  
6. The Base Unit Layout  
26. Hold Function  
26. Flash Function  
26. Volume Control  
27. Page/Intercom  
7. Getting Started  
7. Setup  
28. Handsfree Speakerphone  
Operation  
8. Installation of Battery Pack in  
Handset  
28. Base Speakerphone  
Operation  
9. SpareBatteryCharger/Power  
Backup Function  
28. Line in Use Indication  
28. Low Battery Indication  
29. Message Waiting Indication  
29. Conference Calling  
29. Transferring Calls  
10. Charging Of Handset Battery  
Pack  
11. Wall Mounting  
12. Registration and Operation  
14. Basic Operation  
14. Handset and Base Indicators  
16. Soft Menu Functions  
16. RDL (Redial)  
31. AdditionalInformation  
31. Network service Features  
32. Headset Operation  
33. Maintenance  
16. MENU  
34. In Case Of Difficulty  
36. Warranty Statement  
37. FCC Regulations  
17. Calls Log (Caller ID)  
18. Handset Settings  
19. Register  
39. Technical Specifications  
20. MEM (Memory)  
21. To Store a Number/Name  
22. To Search For and Dial a  
Number/Name  
22. To delete a Number/Name  
23. To Edit a Name or a Number  
24. Base Setting  
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91-5366-10-00  
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