VTech Cordless Telephone IA5879 User Manual

Table of contents  
Getting started . . . . . . . . . . . . . . . . . . . . . 4  
Before you begin                                           4  
Parts check list                                          4  
Installation                                                 5  
Choose a location                                       5  
Install handset battery                                   5  
Power connection                                       6  
Telephone line connection                              6  
Data port                                                 6  
Desk bracket                                             6  
Charge the handset battery                             7  
Language                                               7  
Check for dial tone                                       7  
Set dial mode                                           7  
Set handset date and time                               8  
Handset ringer/battery save                             8  
Base ringer                                              8  
If you subscribe to DSL service                         9  
Belt clip                                                  9  
Basic operation . . . . . . . . . . . . . . . . . . . . 10  
Telephone operation                                     ꢀ0  
Handset operation                                     ꢀ0  
Base operation                                        ꢀꢀ  
Conference call                                       ꢀ2  
Temporary tone dialing                               ꢀ3  
Message waiting                                       ꢀ3  
Headset jack                                           ꢀ4  
Operating range                                       ꢀ4  
Display screen messages                             ꢀ5  
Speed dial                                               ꢀ6  
Store a speed dial entry                               ꢀ6  
Edit a speed dial entry                                 ꢀ7  
Delete a speed dial entry                             ꢀ8  
Calling from speed dial                               ꢀ8  
Reassign locations in speed dial                     ꢀ8  
Directory                                                 ꢀ9  
Store a directory entry in the handset                 ꢀ9  
Edit a directory entry in the handset                  ꢀ9  
Delete a directory entry in the handset               20  
Store a speed dial entry in the directory  
from the handset                                     2ꢀ  
Dial a directory entry from the handset               2ꢀ  
Directory memory capacity at the base               22  
Store a number in the directory at the base           22  
Store a redial number in the directory at the base   22  
Dial from the directory at the base                    22  
Delete a directory entry at the base                   23  
Replace a directory entry at the base                 23  
Caller ID                                                 24  
About caller ID                                         25  
Review call history                                     25  
Delete a record from call history                      26  
Dial a number from call history                       26  
Store a call history number in the directory           26  
Display screen messages                             27  
Batteries                                                 28  
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NEED HELP?  
This manual has all the feature operation and troubleshooting you need to  
install and operate your new VTech telephone  Please take the time to review  
thoroughly to ensure proper installation of this VTech innovative and feature rich  
product  You can also visit our website at www vtechphones com for support,  
shopping, and everything new at VTech  
In Canada, please visit www vtechcanada com  
VTech toll free ꢀ-800-595-95ꢀꢀ  
In Canada dial ꢀ-800-267-7377  
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Before you begin  
Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5 8GHz and 900MHz  
technology, providing enhanced performance over standard cordless telephones  
Before using  
this telephone,  
you must read  
Important  
Parts check list:  
Safety  
  Base unit  
Instructions on  
page 38  
2  Handset  
3  Telephone line cords  
4  Desk bracket  
5  Belt clip  
6  Base power adaptor  
7  Battery  
8  User’s manual  
2  Handset  
  Base unit  
To purchase replacement battery,  
visit us on the web at www  
vtechphones com or call VTech  
Communications, Inc  at ꢀ-800-  
595-95  In Canada, contact  
VTech Telecommunications  
Canada Ltd  at www vtechcanada  
com or ꢀ-800-267-7377  
4  Desk bracket  
5  Belt clip  
3  Telephone line cords  
6  Base power adaptor  
8  User’s manual  
7  Battery  
4
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Installation  
Choose a location  
Install handset battery  
For maximum performance of your cordless  
telephone system:  
  Choose a central location for your base  
  Align the two holes in the plug  
of the handset battery with  
the socket pins, then snap the plug  
into place  
Use only the  
provided VTech  
battery, or  
unit  
equivalent  
2  Install your base unit and extension  
handset away from electronic equipment  
such as personal computers, television  
sets and microwave ovens  
3  In locations where there are multiple  
cordless telephones, separate base  
units as far away as possible  
Place the  
2  Place the battery in the compartment  
with the wires in the lower left corner  
3  Replace cover by sliding it upwards until  
handset in its  
base when not  
in use to ensure  
maximum daily  
performance  
it clicks into place  
4  Be sure to allow the battery to charge in  
the handset for a minimum of ꢀ6 hours  
before using your phone  
4  Install your telephone equipment away  
from heat sources and sunlight  
5  Avoid excessive moisture, dust or  
extreme cold  
CLICK  
2
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5
Installation  
Standard  
electrical  
outlet  
Telephone  
jack  
Power connection  
Plug the connector of the base power adaptor to the connector  
jack at the bottom of the base unit  Then plug the adaptor into an  
electrical outlet not controlled by a wall switch  
Use only the base  
power adaptor  
supplied with this  
product  
If your home has  
specially wired  
Telephone line connection  
Two-line wall jack  
  Use the four-wire (RJ-ꢀ4) line cord  
2  Connect the telephone line cord from the jack labeled Lꢀ/Lꢀ+L2  
on the base to the wall jack  
Separate wall jacks  
  Use both telephone line cords  
2  Connect the line cord from the jack labeled Lꢀ/Lꢀ+L2 at the  
alarm equipment  
connected to the  
phone line, be sure  
that installing the  
system does not  
disable your alarm  
equipment  If you  
have questions  
about what will  
bottom of the base to the wall jack designated as line ꢀ  
Examples of ꢀ-Line and 2-Line Cords  
3  Connect the other telephone line cord already plugged into  
the jack labeled L2 at the bottom of the base to the other wall  
jack  
disable alarm  
equipment, contact  
your telephone  
company or a  
RJ-ꢀꢀ  
One line  
cord  
RJ-ꢀ4  
2 line  
cord  
4. Ensure the plugs are secured firmly into place.  
qualified installer.  
If the battery has  
not been previously  
charged, place  
Data port  
The data port at the bottom of the base unit provides an easy way to connect the fax machine, laptop  
computer, modem, or other telephone devices for direct access to LINE 2  The data port only provides  
access to line 2, so it is necessary to have an active line connected to the line 2 jack at the bottom of the  
base unit  Connect a phone cord from the data port (marked DATA at the bottom of the base unit) to your  
fax, laptop, etc  
the handset in the  
base, and allow  
it to charge for at  
least ꢀ6 hours  
Desk bracket  
Make sure all telephone and power cords are installed before inserting the desk bracket to the bottom of  
the base unit  
  Turn the base unit upside down  
6
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Installation  
2  Secure the back of the unit by holding it in  
both hands  
3  Place thumbs on the mounting pegs of the  
bracket  
4  Apply pressure with the thumbs to push the  
bracket into place  
If the phone will  
not be used for  
a long period,  
remove the  
battery to prevent  
possible leakage  
If you have  
any trouble  
installing your  
phone, please  
refer to the  
Troubleshooting  
section near  
the end of this  
manual  
Charge the handset battery  
Place the handset in the base or charger  If the battery hasn’t already been charged, NEEDS RECHARGING  
will appear on the handset. Charge the battery for at least 16 hours before using your phone for the first  
time  
Language  
Press PROG, then press or until LANGUAGE is displayed  Press SEL/INT.  
The current setting blinks  Press or until the screen displays the correct language (English, Spanish  
or French)  
Press SEL/INT to save your selection  
Check for dial tone  
After the batteries are charged, pick up the handset and press LINE 1 or LINE 2; you should hear a dial  
tone  If you do not, refer to the Troubleshooting section in the back of this user’s manual  
Set dial mode  
If you have touch tone service, the phone is ready to use as soon as the battery is charged  If you have  
pulse (rotary) service, you need to change the dial mode  
Press PROG.  
Press or or until the screen displays DIAL MODE: and the current setting  
Press SEL/INT. The current setting blinks  
Press or to select TONE or PULSE.  
• Press SEL/INT to save  
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7
Installation  
Set handset date and time  
If you subscribe to caller ID service, the date and time will be set automatically with the first incoming  
call  If you do not have caller ID service, or wish to set the date and time manually:  
In the event of a  
power outage or  
if the power cord  
is unplugged, the  
date and time will  
need to be reset  
Press PROG, then press or until DATE/TIME is displayed  Press SEL/INT.  
The month is flashing. Press  
or  
until the screen displays the correct month  Press SEL/  
INT  
The day is flashing. Press or until the screen displays the correct day  Press SEL/INT.  
The hour is flashing. Press or until the screen displays the correct hour  Press SEL/INT.  
The minute is flashing. Press  
or  
until the screen displays the correct minute  Press SEL/  
INT.  
AM or PM is flashing. Press or to choose between AM or PM. Press SEL/INT.  
You’ll hear a confirmation beep  
Handset ringer/battery save  
You can select from four different handset ringer styles for each line, or turn the ringer off for one or  
both lines to prolong the battery life  
  With the handset in idle (off) mode, press PROG  
2  Press twice and the screen will show L1 RINGER: 1 and the current setting for line ꢀ  (Pressing  
three times will display L2 RINGER: 1 and the current setting for line 2 )  
3  Press SEL/INT  The current setting blinks, and you will hear a sample of the ring  
4  Press or to select RINGER: 1, 2, 3, 4 or OFF  You will hear a sample of each ring tone  
5  Press SEL/INT to choose the displayed ringer setting  
Base ringer  
Your phone has an independent ringer for each line, controlled by switches located on the right side  
of the base  You can select OFF, LOW or HIGH base ringer volume for each line separately  
8
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Installation  
If you subscribe to DSL service:  
If you hear interference during conversations and/or your caller ID features are not functioning properly,  
install a noise filter to the telephone line between the base unit and the telephone line jack. Contact  
your DSL provider to obtain a noise filter.  
Telephone  
line cord  
Noise filter (For  
DSL users)  
To single telephone jack  
(RJꢀꢀC)  
Belt clip (optional)  
To remove  
To attach  
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9
Telephone operation  
Handset operation  
  Answering a call  
While entering numbers, press to insert a  
While phone is not in use,  
press to display caller ID  
information  
Press LINE 1 or LINE 2 to  
answer a call  
dialing pause  
9  Program  
2  Making a call  
With the handset idle (on-hook), press to  
enter programming mode  
While entering names or  
numbers into memory, press  
to delete last character  
entered  
Press LINE 1 or LINE 2, then  
dial the number  
While the phone is in the intercom or  
conference mode, press Program and  
press SEL/INT to change the channel for  
better reception  
-OR-  
Dial the number (use to back-  
space and make corrections),  
then press LINE1 or LINE2 to  
call  
/DIR  
While on a call, press to in-  
crease the volume  A double  
beep will sound when you  
reach the highest setting  
While phone is not in use,  
press to display directory  
entries  
To end your call, press the ap-  
propriate LINE key, or place the  
handset in its base  
3  Hold  
While entering names or  
numbers, press to add a  
space  
While L1 or L2 is on hold,  
press to select to enter a  
conference call or make an  
intercom call  
Press to put a call on hold  
Press appropriate LINE key to  
release hold  
-OR-  
5
Use the extension to pick up the  
call  
4  Remove  
6
2
6  Select  
When viewing the caller ID log,  
press to delete the current re-  
cord displayed  While handset is  
in idle mode, press and hold to  
delete all records in the call log  
Press to display menu, or to  
select highlighted item from  
menu  
Intercom  
7
5  
/CID and /DIR  
With the base in idle, press to  
page the base  Press again, or  
place handset in the base to  
cancel the page  
/CID  
While LINE 1 or LINE 2 is  
on hold, press to select to  
enter the conference mode or  
make an intercom call  
While on a call, press to de-  
crease the volume  A double  
beep will sound when you  
reach the lowest setting  
7  Flash/call waiting  
During a call, press to receive  
an incoming call, if call waiting  
is activated  
3,4  
8
9
8  Redial/pause  
Press to view redial memory  
ꢀ0  
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Telephone operation  
Base operation  
ꢀꢀ  CONTRAST  
Press the contrast key, to adjust the screen contrast  Repeated  
pressing will cycle from lightest to darkest contrast  
ꢀ2  PROG/MEM  
Your base unit can store ꢀ0 frequently dialed phone numbers  
Press the PROG/MEM key to dial the numbers stored in  
memory  
ꢀꢀ  
ꢀ7  
ꢀ8  
ꢀ9  
20  
ꢀ2  
ꢀ3  
ꢀ4  
ꢀ3  FIND HANDSET/INT  
With the handset in idle, press to page the handset  Press  
again, or place handset in the base to cancel the page.  
ꢀ4  FLASH  
2ꢀ  
If you have call waiting service, you will hear a beep if there  
is an incoming call while you are on a call  Press FLASH to  
put the first call on hold and take the new call. Press again to  
switch back and forth between the calls  
ꢀ5  
ꢀ6  
ꢀ5  CHARGE INDICATOR  
Illuminates when the handset is charging in the base  
20  REDIAL/PAUSE  
Press REDIAL/PAUSE, the last phone number dialed from  
the base unit is displayed  Press the desired LINE key to  
dial that number  
-OR- Press the desired LINE key first, listen for a dial  
tone  Press REDIAL/PAUSE  The displayed number will  
be dialed  
While entering numbers, press and hold to insert a dialing  
pause  
2ꢀ  MUTE/CLEAR  
ꢀ6  LINE 1/LINE 2  
Enter the telephone number,up to 32 digits  Press the desired  
LINE key  The number will be dialed  To end your call, press  
the same LINE key  You can also press a LINE key first,  
then dial the number  Press the appropriate LINE key to  
answer a call  
ꢀ7  VOL  
/
During an active call, press the VOL or VOL key to adjust  
the base speakerphone volume on the base and the current  
level is displayed on the screen  
With the speakerphone ON, press MUTE/CLEAR, the base  
microphone is now muted  Press MUTE/CLEAR again to  
return to the two-way conversation  
ꢀ8  CONF  
Press to establish conference call on the base  
ꢀ9  HOLD  
In pre-dial and programme mode, press to clear function  
During an active call, press HOLD  The corresponding LINE  
key will flash to indicate it is on hold. To return to the call,  
press the same LINE key again  
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ꢀꢀ  
Telephone operation  
Three way conference call  
At the handset:  
• While on an active call (on either line )  
When the handset  
is in conference  
mode, press  
SEL/INT on the  
handset to page  
the base unit,  
when the base  
rings, press FIND  
HANDSET/INT  
on the base to  
answer the page,  
press FIND  
HANDSET/INT  
again to exit the  
conversation  
L1/2 HOLD CONF  
• Press HOLD  Make a call on the other line  
• Press HOLD to hold the other call, the screen will display:  
• Press SEL/INT to enter conference mode  
At the base:  
• While on an active call (on either line )  
• Press HOLD  Make a call on the other line  
• Press HOLD to hold the other call, the screen will display:  
• Press CONF  The two lines are conferenced together  
12/28 2:34AM  
L1 L2 HOLD  
12/28 2:34AM  
Four way conference call  
At the handset:  
• While on an active call (on either line )  
• Press HOLD  Make a call on the other line  
• Press HOLD to hold the other call, the screen will display:  
• Press SEL/INT on handset to enter conference mode  
• Press CONF on base to enter conference mode  
L1/2 HOLD CONF  
When the base  
is in conference  
mode, press FIND  
HANDSET/INT  
on the base to  
page the handset  
unit, when the  
12/28 2:34AM  
At the base:  
• While on an active call (on either line )  
• Press HOLD  Make a call on the other line  
• Press HOLD to hold the other call, the screen will display:  
• Press CONF on base to enter conference mode  
• Press either LINE 1 or LINE 2 on handset to enter conference mode  
If you want to end the call with only one person, press the LINE button of the person you want to  
handset rings,  
press SEL/INT  
on the handset to  
answer the page,  
press SEL/INT  
again to exit the  
conversation  
L1 L2 HOLD  
12/28 2:34AM  
connect (if will hang up with the other line)  
ꢀ2  
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Telephone operation  
Temporary tone dialing  
If you have pulse dial (rotary) service, you can change from pulse to touch tone dialing during a  
call by pressing *TONE  This is useful if you need to send touch tone signals to access telephone  
banking or long distance services  
  Dial the number  
2  Press *TONE. Buttons pressed after this send touch-tone signals  
3  After you hang up, the phone automatically returns to pulse dial service  
Message waiting  
Your phone is designed to work with most local and regional telephone service providers’ voice  
messaging service, providing alerts on both the handset and base when new messages come in  
Voice messaging is a subscription service available through most service providers for a monthly fee  
Some service providers may not offer compatible voicemail service  Contact your local telephone  
company for more information  
While in idle, your handset will display NO MESSAGES when there are no new (unheard) messages  
in your voicemail  In addition, when you have new messages, the handset will display, for example:  
L1(&L2) MESSAGES  
12/28 2:34AM  
After calling your voicemail service and listening to the new messages, the indicators will be turned  
off within a few seconds after you complete your call  You can retrieve your voicemail messages  
from any telephone  
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ꢀ3  
Telephone operation  
Headset jack  
You can use this telephone handsfree when you install a compatible  
2 5 mm headset, available separately  Plug the headset into the jack  
located on the right side of the handset (under the small rubber flap).  
Do not force the connection, but make sure the plug fits securely.  
To purchase a  
headset, visit us on  
the web at www  
vtechphones com  
or call VTech  
Customer Service  
at ꢀ-800-595-  
95ꢀꢀ  In Canada,  
contact VTech  
Operating range  
Telecommunications  
Canada Ltd  at  
www vtechcanada  
com or ꢀ-800-267-  
7377  
This cordless telephone operates within the maximum power allowed by  
the Federal Communications Commission (FCC)  Even so, this handset  
and base can communicate over only a certain distance - which can  
vary with the locations of the base and handset, the weather, and the  
construction of your home or office.  
If you receive a call while you are out of range, the handset might not  
ring, or if it does ring, the call might not connect well when you press  
LINE1 or LINE2  Move closer to the base, then press LINE1 or LINE2  
to answer the call  
If you move out of range during a phone conversation,there might be  
interference  To improve reception, move closer to the base  
If you move out of range without pressing LINE1 or LINE2, your phone  
will be left off the hook  To hang up properly, walk back into range,  
periodically pressing LINE1 or LINE2  
ꢀ4  
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Telephone operation  
Display screen messages  
Screen displays:  
NEEDS RECHARGING  
** RINGING **  
When:  
The battery needs to be recharged  
There is a call coming in  
The handset is waiting for a dial tone  
The handset is in use  
CONNECTING...  
PHONE ON  
The base is paging the handset  
The handset is paging the base  
The battery needs to be recharged  
CALLING HANDSET  
CALLING BASE  
BATTERY LOW  
The handset is changing to one of the 30 channels  
available  
SCANNING...  
  Displays when base power is off and LINE 1 or  
LINE 2 is pressed  You’ll also hear an error tone  
2  Displays when an out of range dial fails to  
CAN’T CONNECT  
connect  
The handset ringer is turned off  
L1 & L2 RING OFF  
L1(&L2) MESSAGES  
Displays when you have been alerted by the  
telephone company that you have received new  
voicemail on that particular line  
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ꢀ5  
Speed dial  
Your phone can store up to nine telephone numbers with names (up to ꢀ5 characters and 24 digits in  
each location) in the speed dial memory locations you assign (numbered ꢀ through 9) in each handset  
These numbers can be dialed with the pressing of two buttons presses  You can also store telephone  
numbers with names alphabetically in the directory  See Telephone Directory for instructions  
The entries you  
store in speed  
dial memory are  
marked from 0ꢀ  
to 09 and also  
displayed in the  
directory  
Press and hold  
PROG anytime  
to exit speed dial  
mode  
Store a speed dial entry  
  Press PROG on the handset  Then press or  
until the screen displays SPEED DIAL.  
2  Press SEL/INT  The screen displays ENTER 1-9  
3  Press the key (ꢀ through 9) to assign the speed dial location this number will be stored  The screen  
displays ENTER NAME  
4  Using the chart below, enter up to ꢀ5 characters for the name you’re storing  Use  
to backspace  
and make corrections; use  
to advance and add a space  
When the  
memory is full,  
the screen  
Presses  
Dial key Once  
Twice 3 times 4 times 5 times 6 times  
displays  
MEMORY FULL,  
an error tone  
sounds and you  
cannot store  
a new number  
until you delete  
a record from  
speed dial  
A
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
2
3
4
5
6
7
8
9
D
G
J
L
M
O
R
V
Y
P
7
9
T
memory or the  
directory  
W
0
0
*
*
&
,
-
 
#
#
ꢀ6  
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Speed dial  
5  After you enter the name, press SEL/INT. The screen displays ENTER NUMBER  
6  Enter the telephone number  Use  
to enter a pause if necessary  
— OR —  
Press REDIAL/PAUSE to display the last number (up to 24 digits long) dialed from this phone  
7  Press SEL/INT to store your entry  The screen displays DISTINCT RING? and the current  
to backspace and make corrections  Press REDIAL/PAUSE  
If the location  
in speed dial is  
occupied, your  
new entry will be  
stored in place  
of the old and  
will delete the  
former entry  Take  
caution not to  
save over entries  
you do not wish  
to delete from  
the speed dial  
memory  
setting  
8  Press  
or  
to choose Y (for yes) if you wish the phone to alert you to calls from this number  
by assigning a distinctive ringer after the first ring. Choose N for a normal ringer  
9  Press SEL/INT to confirm. If you chose Y in Step 8, a  
will be displayed with the entry  
Edit a speed dial entry  
  Press and hold the speed dial location key (ꢀ-9) of the entry you wish to edit  
2  When the screen displays the entry you want to edit, press SEL/INT  Then press  
or  
until  
EDIT flashes.  
SPEED EDIT ERASE  
8005959511  
01  
3  Press SEL/INT  The screen displays the name and number  The cursor appears at the end of  
the name  Use  
,
and the dial pad keys to edit the name  Press SEL/INT to move on to edit  
the number  Use  
to backspace and make corrections  Press SEL/INT to move on to edit the  
distinctive ring setting  Press  
or  
to choose Y (for yes) if you wish the phone to alert you to  
calls from this number by assigning a distinctive ringer after the first ring. Choose N for a normal  
ringer  
4  Press SEL/INT to save the edited information  
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ꢀ7  
Speed dial  
Delete a speed dial entry  
  Press and hold the speed dial location key (ꢀ-9) of the entry you wish to delete  
2  When the screen displays the entry to be deleted, press SEL/INT  Then press or until ERASE  
flashes.  
SPEED EDIT ERASE  
8005959511  
01  
3  Press SEL/INT  The screen displays ERASE NO YES and the number  The current choice  
flashes.  
4  Press or  
until YES flashes.  
5  Press SEL/INT. You’ll hear a confirmation beep.  
Calling from speed dial  
  Press and hold the speed dial location key (ꢀ-9) of the desired entry  
2  Press LINE 1 or LINE 2 to dial the displayed memory number  
Reassigning locations in speed dial  
  Press and hold the speed dial location key (ꢀ-9) of the entry you wish to reassign  
2  When the screen displays the entry you want to reassign, press SEL/INT  Press  
or  
until  
SPEED flashes.  
SPEED EDIT ERASE  
8005959511  
01  
3  Press SEL/INT  The screen displays ENTER 1-9  
4. Press the keys (1-9) to reassign this entry into a new memory location. You’ll hear a confirmation  
beep and the new speed dial location is indicated in the lower right corner  
ꢀ8  
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Directory  
Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up  
to ꢀ5 characters for the name and 24 digits for the number in each location) in the handset  
Press and hold  
PROG at any  
time to exit the  
directory  
Store a directory entry in the handset  
  Press PROG  The screen displays DIRECTORY  
2  Press SEL/INT  The screen displays ENTER NAME  
3  Using the chart on page ꢀ6, enter up to ꢀ5 characters for the name you want to store with the  
• When the  
memory is full  
the screen  
will display  
number  Use  
to backspace and make corrections; use  
to advance and add a space  
4. When you finish entering the name, press SEL/INT  The screen displays ENTER NUMBER  
5  Enter the telephone number  Use to backspace and make corrections  Press REDIAL/PAUSE  
MEMORY FULL,  
an error tone  
sounds and you  
will not be able  
to store a new  
number until you  
delete a stored  
number to make  
room for another  
entry  
to store a pause if necessary  
— OR —  
Press REDIAL/PAUSE to display the last number (up to 24 digits) dialed from this handset  
6  Press SEL/INT  The screen displays DISTINCT RING? and the current setting  
7  Press or  
to choose Y (yes) if you wish the phone to alert you to calls from this number by  
changing to a distinctive ringer after the first ring. Choose N for a normal ringer  
8  Press SEL/INT to confirm. If you chose Y in step 7, a  
will be displayed with the directory  
entry  
Edit a directory entry in the handset  
  Press   The screen displays DIRECTORY  
2  Press  
or to scroll alphabetically through entries stored in directory  
— OR —  
Press the dial pad key for the first letter of the entry you want to edit.  
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ꢀ9  
Directory  
3  When the screen displays the entry you want to edit, press SEL/INT  Then press  
or  
until  
EDIT flashes.  
SPEED EDIT ERASE  
8005959511  
4  Press SEL/INT  The screen displays the name and number  The cursor appears at the end of the  
name  Use and the dial pad keys to edit the name  Press SEL/INT to confirm and move on  
to edit the number  Use to backspace and make corrections  Press SEL/INT to confirm and  
,
move to edit the distinctive ring setting  
5  Press SEL/INT to save the edited information  
Delete a directory entry in the handset  
  Press   The screen displays DIRECTORY  
2  Press  
or to scroll alphabetically through entries stored in directory  
— OR —  
Press the dial pad key for the first letter of the entry you want to delete.  
3  When the screen displays the entry you want to delete, press SEL/INT  Then press or until  
ERASE flashes.  
SPEED EDIT ERASE  
8005959511  
4  Press SEL/INT  The screen displays ERASE NO YES and the number  The current choice  
flashes.  
5  Press or until YES flashes.  
6  Press SEL/INT. You’ll hear a confirmation beep.  
20  
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Directory  
Store a speed dial entry in the directory from the handset  
  Press   The screen displays DIRECTORY  
2  Press or to scroll alphabetically through entries stored in directory  
— OR —  
Press the dial pad key for the first letter of the entry you want to move.  
3  When the screen displays the entry you want to move, press SEL/INT  Then press  
or  
until  
SPEED flashes.  
SPEED EDIT ERASE  
8005959511  
4  Press SEL/INT  The screen displays ENTER 1-9  
5  Press the key (ꢀ-9) to move this entry from the normal directory to the speed dial memory and  
assign a memory location. You’ll hear a confirmation beep. A memory location number (1 through  
9) will be displayed with this entry  
Dial a directory entry from the handset  
  Press   The screen displays DIRECTORY  
2  Press or to scroll alphabetically through entries stored in directory  
— OR —  
Press the dial pad key for the first letter of the entry you want to dial.  
3  When the screen displays the entry you want to dial, press LINE 1 or LINE 2  
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2ꢀ  
Directory  
Directory memory capacity at the base  
Your base unit can store ꢀ0 frequently dialed phone numbers  
Store a number in the directory at the base  
• With the base in the idle (off) mode, press and hold PROG/MEM  
• The base will display ENTER NUMBER  Use the keypad to enter the  
phone number  To place a four second pause in a dialing sequence,  
press REDIAL/PAUSE. When finished entering the phone number,  
press PROG/MEM  
ENTER NUMBER  
• The base displays ENTER MEM 0-9  Enter the desired location  The  
base now displays NUMBER SAVED and you’ll hear a confirmation  
beep  
8/28 2:19PM  
Store a redial number in the directory at the base  
NUMBER SAVED  
9735559735  
• With the base in the idle (off) mode, press and hold PROG/MEM  
• The base will display ENTER NUMBER  Press REDIAL  The last  
phone number dialed at the Base will be displayed  Press PROG/  
MEM  
8/28 2:19PM  
• The base displays ENTER MEM 0-9  Enter the desired location  The  
base now displays NUMBER SAVED and a confirmation tone will  
sound  
Dial from the directory at the base  
• With the base in the idle (off) mode, press PROG/MEM  The base unit  
will display ENTER MEM 0-9  Use the keypad to choose the desired  
location  
NUMBER SAVED  
9735559735  
8/28 2:19PM  
22  
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Directory  
• Press a LINE key  You will hear a dial tone, and the number is  
dialed  
OR —  
• First, press a LINE key, and listen for a dial tone  Press PROG/MEM  
and then the desired location  
Delete a directory entry at the base  
• With the base in the idle (off) mode, press and hold PROG/MEM  
• The base will display ENTER NUMBER  Then press PROG/MEM  
again  
• The base displays ENTER MEM 0-9  Enter the desired location that to be deleted  The base now  
displays ENTRY DELETED and you’ll hear a confirmation tone.  
ENTER DELETED  
ENTER NUMBER  
8/28 2:19PM  
8/28 2:19PM  
Replace a directory entry at the base  
To replace a number stored in a particular memory location, follow the steps in Store a number in  
a memory location, (page 22)  The new number entered will replace the previous number stored  
in that location  
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23  
Caller ID  
Your phone has a caller ID (CID) with call waiting feature that works with service from your local  
phone service provider  Caller ID with call waiting lets you see who calling before you answer the  
phone, even when you are on another call  
You may need to change your phone service to use this feature  Contact your service provider if:  
• You have both caller ID and call waiting, but as separate services (you may need combined  
service)  
• You have only caller ID service, or only call waiting service  
• You don’t subscribe to either caller ID or call waiting service  
You can use this product with regular caller ID service, and you can use this product’s other features  
without subscribing to either caller ID or combined caller ID with call waiting service  
There are fees for caller ID services, and these services may not be available in all areas  
This product can provide information only if both you and the caller are in areas offering caller ID  
service, and if both telephone companies use compatible equipment  
24  
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Caller ID  
Caller’s telephone  
number  
If you answer  
a call before  
the information  
appears on the  
screen, it will not  
be in the call ID  
log  
Press and hold  
PROG anytime  
to exit call  
Caller’s name  
This party has called  
more than once  
VTech  
*
Long distance  
call  
L 800-595-9511 L1  
NEW  
OLD  
Position of call  
in caller ID log  
PM  
5/01 5:40 28  
Indicates whether the  
record is new or old  
Date of call  
Time of call  
history  
About caller ID  
Your phone can store up to 45 calls in its caller ID (CID) memory  When the memory is full, the oldest  
call will automatically be deleted to make room for new incoming call information  
For each call that comes in, the screen displays the following information between the first and  
second rings:  
• Your caller’s name (ꢀ5 letters are sent by your telephone company)  
• The caller’s area code and telephone number  
• The time and date of the call  
• The repeat tag (*) in the upper right corner, indicating the party has called more than once  
Review call history  
  Press (CID) to view call history  
2  Use and to scroll through records in call history  
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25  
Caller ID  
Delete a record from call history  
Delete a specific call:  
  Locate the record you want to delete from call history  
2  Press the REMOVE key, you’ll a confirmation beep.  
Delete all calls:  
  With the handset in idle (off) mode, press and hold the REMOVE key  The screen displays ERASE  
ALL NO YES. The current choice flashes.  
2  Press until YES flashes.  
Caller ID numbers  
may appear with  
an area code  
that may not be  
required for local  
calls, or without  
a ꢀ that may be  
needed for long  
distance calls  
If the number  
3  Press SEL/INT. You’ll hear a confirmation beep.  
displayed is  
Dial a number from call history  
not in the right  
format, press #  
repeatedly to see  
different dialing  
options select  
the appropriate  
format  
  Locate the desired record in call history to be dialed  
2  If you wish to change how the number is dialed, press #  The  
595-9511  
1-595-9511  
800-595-9511  
1800-595-9511  
screen displays the alternate dialing sequences (area code +  
number; ꢀ + area code + number; number only; ꢀ + number)  
See the side column for more information on changing the  
dialing format  The dialing options are:  
3  Press PROG  Press or until DIAL flashes.  
4  Press SEL/INT  The number is automatically dialed  
DIAL PROGRAM  
800-595-9511  
5/01 5:40 PM  
— OR —  
When the number is correctly displayed for dialing, press  
LINE 1 or LINE 2 to dial  
OLD 28  
Store a call history number in the directory  
  Locate the record in the call history to store in the directory  
26  
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Caller ID  
2  If you wish to change how the number is stored, press  
#  The screen displays all dialing variations available  
(area code + number; ꢀ + area code + number; number  
only; ꢀ + number)  The dialing options are:  
595-9511  
1-595-9511  
800-595-9511  
1800-595-9511  
Caller ID  
numbers may  
appear with  
an area code  
that may not  
be required  
3  Press PROG, then press  
or  
until PROGRAM  
flashes.  
DIAL PROGRAM  
800-595-9511  
5/01 5:40 PM  
for local calls,  
or without a ꢀ  
that may be  
needed for long  
distance calls  
If the number  
displayed is  
not in the right  
format, press  
# repeatedly to  
see different  
dialing options  
and select the  
appropriate  
4  Press SEL/INT three times  The screen displays:  
OLD 28  
5  Press or to select Y or N for distinctive ringer  
6  Press SEL/INT. You’ll hear a confirmation beep. If  
DISTINCT RING? N  
800-595-9511  
5/01 5:40 PM  
you choose Y in step 5,  
will be displayed with the  
directory entry  
OLD 28  
Display screen messages  
Screen displays:  
When:  
format  
The other party is blocking name and/or number  
information  
PRIVATE  
UNKNOWN  
* (after name)  
Your phone company is unable to receive information  
about this caller’s name and/or number  
This caller has called you more than once  
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27  
Batteries  
Battery care and performance  
After the battery is fully charged, you can expect the following performance:  
If you repeatedly  
get a low battery  
indicator, even  
after charging  
overnight, the  
battery should be  
replaced  
To reduce the  
risk of fire or  
injury to persons  
or damage to the  
telephone, read  
and follow these  
instructions  
Operation  
While in use (talking)  
Operating time  
up to 5 hours  
While not in use (standby*)  
up to 5 days  
* Handset is off the base unit or charger but not in use  
The battery needs charging when:  
— A new battery is installed in the handset  
— The phone beeps twice every five seconds.  
— The screen displays BATTERY LOW and the low battery icon  
 
Place the handset in the base so the CHARGE light turns on  The battery is typically fully  
charged after at least ꢀ6 hours  
You can keep the battery fully charged by returning the handset to the base after each use  
carefully: Charge  
the battery  
provided with  
or identified for  
use with this  
product only in  
accordance with  
the instructions  
and limitations  
specified in the  
user’s manual  
Replace the handset battery  
  Remove the battery compartment cover on the handset by pressing on  
the indentation and sliding the cover downward  
1
3
2  Lift out the old battery and disconnect the plug from the compartment  
3  Align the two holes in the new battery’s plug with the socket pins, and snap  
the plug into place  Snap the battery in the compartment, as described  
in Installation, on page 5  
4  Replace the cover by sliding it up into place until it clicks  
5  Place the handset in the base and allow it to charge for at least ꢀ6 hours  
the first time. The telephone might operate before that, but for best  
performance, let the battery charge fully  
4
28  
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Troubleshooting  
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after  
trying these suggestions, call VTech Communications at ꢀ-800-595-95  In Canada, call VTech Telecommunications  
Canada Ltd  at ꢀ-800-267-7377  
Problem  
Suggestion  
My phone doesn’t work • Make sure the power cord is plugged in  
at all  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall  
jack  
• Charge the battery in the handset for at least ꢀ6 hours  For optimum daily performance, return  
the handset to its base when not in use  
• Reset the base  Unplug the unit’s electrical power  Wait for ꢀ5 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• You may need to purchase a new battery, please refer to the Batteries section of this user’s  
manual  
I cannot get a dial • First try all the suggestions above  
tone  
• Move the handset closer to the base  You might have moved out of range  
• Your line cord might be malfunctioning  Try installing a new line cord  
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and  
connect a different phone to the same line  If there is no dial tone on that phone either, the  
problem is in your wiring or local service  Contact your local telephone company  
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29  
Troubleshooting  
Problem  
Suggestion  
I cannot dial out  
• Make sure you have a dial tone before dialing. The handset may take a second or two to find  
the base and produce a dial tone  This is normal  Wait an extra second before dialing  
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse  
or touchtone)  Refer to the Installation section of this user’s manual to set the dial mode  
• If the other phones in your home are having the same problem, the problem is in your wiring  
or local service  Contact your local telephone company (charges may apply )  
• Eliminate any background noise  Noise from a television, radio or other appliance may cause  
the phone to not dial out properly. If you cannot eliminate the background noise, first try muting  
the handset before dialing, or dialing from another room in your home with less background  
noise  
My handset beeps Make sure the power cord is securely plugged into the base  Plug the unit into a different,  
five times and isn’t  
working outlet not controlled by a wall switch  
performing normally  
• Move the handset closer to the base  You might have moved out of range  
• If the handset is in its base and the charging light does not come on, refer to Charge Light is  
Off in this troubleshooting guide  
• Reset the base  Unplug the unit’s electrical power  Wait for ꢀ5 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away as possible from these types of electronic devices such as: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
30  
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Troubleshooting  
Suggestion  
Problem  
CAN’T CONNECT • Move the handset closer to the base  You might have moved out of range  
d i s p l a y s o n m y  
handset  
• If the handset is in its base and the charging light does not come on, refer to The charge light  
is off in this troubleshooting guide  
• Reset the base  Unplug the unit’s electrical power  Wait for ꢀ5 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away as possible from these types of electronic devices such as: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
The batteries will not • Charge the battery in the handset for at least ꢀ6 hours  For optimum daily performance, return  
hold a charge  
the handset to its base when not in use  
• You may need to purchase a new battery, please refer to the Batteries section of this user’s  
manual  
• Your phone might be malfunctioning  Please refer to the Warranty section of this user’s manual  
for further instruction  
If you subscribe to DSL If you hear interference during conversations and/or your caller ID features aren’t functioning  
service  
properly, install a noise filter to the telephone line between the base unit and the telephone line  
jack. Contact your DSL provider to obtain a noise filter.  
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3ꢀ  
Troubleshooting  
Suggestion  
Problem  
I get noise, static, or • Other electronic products can cause interference with your cordless phone  Try installing your  
weak signal even when  
I’m near the base  
phone as far away as possible from these types of electronic devices such as: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave oven is operating  Do not install this phone in the same  
outlet or near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will likely get better reception when not  
installed in a low area  
• If the other phones in your home are having the same problem, the problem is in your wiring  
or local service  Contact your local telephone company (charges may apply )  
I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone  If you  
using my phone  
still hear other calls, the problem is probably in your wiring or local service  Call your local  
telephone company  
I hear interference in • Make sure the power cord is plugged in  
the handset, and none  
of the keys or buttons  
work  
32  
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Troubleshooting  
Problem  
Suggestion  
My handset does not • Make sure you have the ringer activated  Refer to the section(s) on ringer selection in this  
ring when I receive  
user’s manual  
a call  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.  
Make sure the power cord is plugged in  
• You may be too far from the base unit  
• Charge the battery in the handset for at least ꢀ6 hours  For optimum daily performance, return  
the handset to its base when not in use  
• You may have too many extension phones on your telephone line to allow all of them to ring  
Try unplugging some of the other phones  
• The layout of your home or office might be limiting the operating range. Try moving the base  
to another location, preferably to a higher floor.  
• If the other phones in your home are having the problem, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply )  
• Test a working phone at the phone jack  If another phone has the same problem, the problem  
is the phone jack  Contact your local telephone company (charges may apply )  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away as possible from electronic devices such as: wireless routers, radios, radio  
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,  
kitchen appliances and other cordless phones  
• Your line cord might be malfunctioning  Try installing a new line cord  
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33  
Troubleshooting  
Problem  
Suggestion  
My calls fade or cut in • Press PROG and then SEL/INT while on a call until the interference has been eliminated  
and out while I’m using  
my handset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave is running  Do not install this phone in the same outlet or  
near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will get better reception when not installed  
in a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply )  
The charge light is off  • Clean the handset and base charging contacts each month using a pencil eraser or cloth  
• Make sure the power and line cords are plugged in correctly and firmly.  
• Reset the base  Unplug the unit’s electrical power  Wait for ꢀ5 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Your phone might be malfunctioning  Please refer to the Warranty section of this user’s manual  
for further instruction  
34  
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Troubleshooting  
Problem  
Suggestion  
My Caller ID isn’t  
Caller ID is a subscription service  You must subscribe to this service for this feature to work  
working  
on your phone  
Your caller must be calling from an area that supports caller ID  
Both you and your caller’s telephone companies must use caller ID compatible equipment  
Common cure for If the unit does not seem to be responding normally, then try putting the handset in its base  If it  
electronic equipment  does not seem to respond, do the following (in the order listed):  
  Disconnect the power to the base  
2  Disconnect the handset battery, and spare battery, if applicable  
3  Wait a few minutes  
4  Connect power to the base  
5  Re-install the battery(ies)  
6  Wait for the handset to re-establish its link with the base  To be safe, allow up to one minute  
for this to take place  
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35  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care  
Avoid rough treatment  
Place the handset down gently  Save the original packing materials to protect your telephone if you ever need to ship it  
Avoid water  
Your telephone can be damaged if it gets wet  Do not use the handset outdoor in the rain, or handle it with wet hands  Do not install your base unit near a sink, bathtub or shower  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment  For your own safety, use caution when using electric appliances during storms  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years  Clean it only with a soft cloth slightly dampened with water or a mild soap  Do not use excess water or  
cleaning solvents of any kind  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water  If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL  Then pull the unit out by the unplugged cords  
Warranty  
What does this limited warranty cover?  
The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by  
VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in  
accordance with operation instructions  This limited warranty extends only to the Consumer for Products purchased and used in the United States of America  
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product  If we repair this  
product, we may use new or refurbished replacement parts  If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design  VTech  
will return repaired or replacement products to you in working condition  VTech will retain defective parts, modules, or equipment  Repair or replacement of Product, at VTech’s option, is  
your exclusive remedy  You should expect the repair or replacement to take approximately 30 days  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (ꢀ) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited  
warranty  This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b)  
the time remaining on the original one-year warranty; whichever is longer  
What is not covered by this limited warranty?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3  Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or  
4  Product to the extent that the problem is caused by use with non-VTech electrical accessories; or  
36  
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Warranty  
5  Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6  Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental  
purposes ); or  
7  Product returned without valid proof of purchase (see 2 below); or  
8  Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit  
How do you get warranty service?  
To obtain warranty service in the United States of America, call ꢀ-800-595-95ꢀ for instructions regarding where to return the Product  Before calling for service, please check the user’s  
manual  A check of the Product controls and features may save you a service call  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport  
of Product (s) to the service location  VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid  VTech assumes  
no risk for damage or loss of the Product in transit  
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the  
cost of repair prior to any further repair activity  You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;  
2  Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3  Provide your name, complete and correct mailing address, and telephone number  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech  It supersedes all other written or oral communications related to this Product  VTech provides no other  
warranties for this product  The warranty exclusively describes all of VTech’s responsibilities regarding the product  There are no other express warranties  No one is authorized to make  
modifications to this limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from  
date of purchase  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you  
In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or  
other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product  Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may not apply to you  
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37  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
  Read and understand all instructions  
2  Follow all warnings and instructions marked on the product  
3  Unplug this product from the wall outlet before cleaning  Do not use liquid or aerosol cleaners  Use a damp cloth for cleaning  
4  Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool)  
5  Do not place this product on an unstable surface, such as a table, shelf or stand  The product may fall, causing serious damage  
6  Slots and openings in the back or bottom of the base unit and handset are provided for ventilation  To protect them from overheating, these openings must not be blocked by placing the  
product on a soft surface such as a bed, sofa or rug  This product should never be placed near or over a radiator or heat register  This product should not be placed in any area where proper  
ventilation is not provided  
7  This product should be operated only from the type of power source indicated on the marking label  If you are not sure of the type of power supply in your home, consult your dealer or local power  
company  
8  Do not allow anything to rest on the power cord  Do not install this product where the cord may have anyone walking on it  
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.  
Never spill liquid of any kind on the product  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access  
doors may expose you to dangerous voltages or other risks  Incorrect reassembling can cause electric shock when the product is subsequently used  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
ꢀ2  Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
A  When the power supply cord or plug is damaged or frayed  
B  If liquid has been spilled onto the product  
C  If the product has been exposed to rain or water  
D  If the product does not operate normally by following the operating instructions  Adjust only those controls that are covered by the operating instructions, as improper adjustment of  
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation  
E  If the product has been dropped and the base and/or handset has been damaged  
F  If the product exhibits a distinct change in performance  
ꢀ3  Avoid using a telephone (other than cordless) during an electrical storm  There is a remote risk of electric shock from lightning  
ꢀ4  Do not use the telephone to report a gas leak in the vicinity of the leak  
ꢀ5  Only put the handset of your telephone next to your ear when it is in normal talk  
SAVE THESE INSTRUCTIONS  
38  
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FCC, ACTA and IC regulations  
FCC Part ꢀ5  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part ꢀ5 of the Federal Communications Commission (FCC) rules  These requirements  
are intended to provide reasonable protection against harmful interference in a residential installation  This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications  However, there is no guarantee that interference will not occur in a particular installation  If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
*
*
*
*
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected  
Consult the dealer or an experienced radio/TV technician for help  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product  
This product has been tested and found to comply with the FCC criteria  The handset may be safely held against the ear of the user  The base unit shall be installed and used such that parts of the user’s  
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more  If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA)  The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA  A compliant  
telephone cord and modular plug is provided with this product  It is designed to be connected to a compatible modular jack that is also compliant  An RJꢀꢀ jack should normally be used for connecting  
to a single line and an RJꢀ4 jack for two lines  See Installation Instructions in the user’s manual  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called  The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company  
This equipment may not be used with party lines  If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your  
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected  Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents  For repair procedures, follow the instructions outlined under the Limited Warranty  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service  The telephone company is required to notify you before  
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform  
you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
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39  
FCC, ACTA and IC regulations  
*
Remain on the line and briefly explain the reason for the call before hanging up.  
*
Perform such activities in off-peak hours, such as early morning or late eveningꢁ  
Industry Canada  
This equipment complies with regulations RSS2ꢀ0 and CS-03 of Industry Canadaꢁ Operation is subject to the following two conditions: (ꢀ) this device may not cause interference, and (2) this device  
must accept any interference, including interference that may cause undesired operation of the deviceꢁ  
The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0ꢁꢀꢁ The REN is an indication of the maximum number of devices allowed to be connected to a telephone interfaceꢁ The termination  
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
The RBRC® seal  
The RBRC® Seal on the nickel-cadmium battery indicates that VTech Communications, Incꢁ is voluntarily participating in an industry program to collect and recycle these batteries at the end of their  
useful lives, when taken out of service within the United States and Canadaꢁ  
The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your areaꢁ  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centersꢁ  
Please call ꢀ-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your areaꢁ VTech’s involvement in this program is part of its commitment to  
protecting our environment and conserving natural resourcesꢁ  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporationꢁ  
40  
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Technical specifications  
Enhanced 5ꢁ8GHz technology–your phone operates on a dual band transmission that combines the best of 5ꢁ8GHz and  
900MHz technologies, providing enhanced performance over standard cordless telephonesꢁ  
Frequency Control  
Crystal controlled  
PLL synthesizer  
Transmit Frequency  
Receive Frequency  
Nominal Effective Range  
Size  
Base: 9ꢀ2ꢁ75 - 9ꢀ7ꢁꢀ0 MHz  
Handset: 5863ꢁ80 - 5872ꢁ5 MHz  
Base: 5863ꢁ80 - 5872ꢁ5 MHz  
Handset: 9ꢀ2ꢁ75 - 9ꢀ7ꢁꢀ0 MHz  
Maximum power allowed by FCC and ICꢁ Actual operating range may vary  
according to environmental conditions at the time of useꢁ  
Handset: ꢀ84mm X 53mm X 42ꢁ5mm(including antenna)  
Base: ꢀ85mm X ꢀ40mm X 47mm (not including desk bracket and antenna)  
Weight  
Handset: ꢀ32 grams( not including battery) Base: 445 grams (with desk bracket)  
Power Requirements  
Handset: 600mAH Ni-Cd Battery  
Base: 9V DC @ 600mA  
Memory  
9 Speed dial locations; up to 24 digits, ꢀ5 characters per location  
Directory: 20 Memory locations (including the nine speed dial entries);  
up to 24 digits, ꢀ5 characters per location  
CID: 45 Memory locations  
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4ꢀ  
Index  
Dial from the directory at the base 22  
Dial mode  
Directory ꢀ9-23  
Directory memory capacity at the  
base 22  
Internet  
9
B
7
L
Base ringer 8  
Basic operation ꢀ0-29  
Batteries 5, 28  
Language 7  
Before you begin 4  
Belt clip 9  
Display screen messages ꢀ5  
M
DSL  
9
Maintenance 36  
Memory dialing 22  
Message waiting ꢀ3  
C
E
Caller ID 24–27  
Edit a directory entry in the  
handset ꢀ9  
Edit a speed dial entry ꢀ7  
Calling from speed dial ꢀ8  
Charge the handset battery 7  
Check for dial tone 7  
Choose a location 5  
Conference call ꢀ2  
O
Operating range ꢀ4  
F
P
FCC, ACTA and IC regulations 39  
D
Parts check list 4  
Power connection 6  
H
Delete a directory entry in  
the handset 20  
Delete a directory entry at the  
base 23  
Handset operation ꢀ0  
Handset ringer/battery save 8  
Headset jack ꢀ4  
R
Range ꢀ4  
Delete a record from call history 26  
Delete a speed dial entry ꢀ8  
Desk bracket 6  
Dial a number from call history 26  
Dial a directory entry from the  
handset 2ꢀ  
Reassign locations in  
speed dial ꢀ8  
Replace a directory entry at  
the base 23  
Replace the handset battery 28  
Review call history 25  
I
Important safety Instructions 38  
Installation 5–9  
Install handset battery 5  
42  
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Index  
S
Set dial mode 7  
Set handset date and time 8  
Speed dial ꢀ6–ꢀ8  
Store a call history number in the  
directory 26  
Store a directory entry in the  
handset ꢀ9  
Store a number in the directory at the  
base 22  
Store a redial number in the directory  
at the base 22  
Store a speed dial entry in the  
directory from the hanset 2ꢀ  
T
Technical specifications 4ꢀ  
Telephone line connection 6  
Telephone operation ꢀ0–ꢀ5  
Temporary tone dialing ꢀ3  
The RBRC® seal 40  
Troubleshooting 29–35  
W
Warranty 36  
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43  
VTECH TELECOMMUNICATIONS LTDꢁ  
A member of THE VTECH GROUP OF COMPANIESꢁ  
Distributed in the UꢁSꢁAꢁ by VTech Communications, Incꢁ Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada, Ltdꢁ, Richmond, BꢁCꢁ  
Copyright ©2005 for VTECH TELECOMMUNICATIONS LTDꢁ  
Printed in Chinaꢁ  
9ꢀ-000570-0ꢀ0-000  
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Users Manual  
wwwꢁvtechphonesꢁcom  
Model: ia5879  
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