VTech Cordless Telephone DS6511 User Manual

Abridged user’s manual  
DS6511/DS6511-15/DS6511-16/  
DS6511-2/DS6511-3/DS6511-4A  
DECT 6.0 cordless telephone with  
BLUETOOTH® wireless technology  
Register online to get an additional 3-month warranty!  
Go to www.vtechphones.com to register your product for enhanced warranty  
support and latest VTech product news.  
Compatible with  
Hearing Aid T-Coil  
Telephones identified with this logo have reduced noise and  
interference when used with most T-coil equipped hearing aids and  
cochlear implants. The TIA-ꢀ083 Compliant Logo is a trademark of  
the Telecommunications Industry Association. Used under license.  
T
TIA-1083  
The ENERGY STAR® program (www.energystar.gov) recognizes and  
encourages the use of products that save energy and help protect our  
environment. We are proud to mark this product with the ENERGY STAR®  
label indicating it meets the latest energy efficiency guidelines.  
Introduction  
To protect our environment and conserve natural resources, this Abridged user’s  
manual provides you with the basic installation and use instructions. A limited set  
of features are described in abbreviated form.  
Please refer to the online Complete user’s manual for a full set of installation and  
operation instructions at www.vtechphones.com.  
Before using this VTech product, please read Important safety instructions on  
page ꢀ of this user’s manual.  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt and  
original packaging in the event warranty service is necessary.  
Battery compartment  
cover  
(ꢀ for DS65ꢀꢀ/DS65ꢀꢀ-ꢀ5/  
DS65ꢀꢀ-ꢀ6)  
Wall mount  
bracket  
Battery  
(ꢀ for DS65ꢀꢀ/  
DS65ꢀꢀ-ꢀ5/  
Handset  
(ꢀ for DS65ꢀꢀ/  
DS65ꢀꢀ-ꢀ5/  
Telephone  
line cord  
DS65ꢀꢀ-ꢀ6)  
DS65ꢀꢀ-ꢀ6)  
(2 for DS65ꢀꢀ-2)  
(3 for DS65ꢀꢀ-3)  
(4 for DS65ꢀꢀ-4A)  
(2 for DS65ꢀꢀ-2)  
(3 for DS65ꢀꢀ-3)  
(4 for DS65ꢀꢀ-4A)  
(2 for DS65ꢀꢀ-2)  
(3 for DS65ꢀꢀ-3)  
(4 for DS65ꢀꢀ-4A)  
Abridged user’s manual  
Bluetooth  
quick start guide  
Charger and charger  
adapter  
(ꢀ for DS65ꢀꢀ-2)  
(2 for DS65ꢀꢀ-3)  
(3 for DS65ꢀꢀ-4A)  
Telephone base Telephone base  
power adapter  
Abridged  
Bluetooth  
user’s manual quick start guide  
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Battery charging  
Once you have installed the battery, the screen indicates the battery status  
(see the table below). For best performance, keep the handset in the telephone  
base or charger when not in use. The battery is fully charged after ꢀ2 hours of  
continuous charging.  
Battery indicators  
Battery status  
Action  
The screen is blank, or  
shows Put in charger and  
flashes.  
The battery has no charge  
or very little charge. The  
handset cannot be used.  
Charge without interruption  
(at least 30 minutes).  
The screen shows  
Low battery and  
flashes.  
The battery has enough  
charge to be used for a  
short time.  
Charge without interruption  
(at least 30 minutes).  
The screen shows  
HANDSET X.  
The battery is charged.  
To keep the battery  
charged, place it in the  
telephone base or  
charger when not in use.  
If you place the handset in the telephone base or charger without plugging in the  
battery, the screen displays NO BATTERY.  
Tabletop to wall mount installation  
The telephone comes ready for tabletop use. Follow the steps below to mount your  
telephone on a wall.  
ꢀ. If you have already installed the  
telephone for tabletop use, unplug  
the telephone line cord from the  
telephone wall jack, and unplug  
the telephone base power adapter  
from the wall outlet. Remove the  
telephone line cord and the power  
adapter cord from the grooves.  
2. Route the telephone line cord  
through the rectangular hole on the  
wall mount bracket and plug it into  
the telephone wall jack. Route the  
power cord out of the telephone base  
and plug it into an electrical outlet not  
controlled by a wall switch.  
3. Position the lower portion grooves  
on the telephone base to the lower  
portion tabs (marked B) on the wall  
mount bracket. Make sure the upper  
portion grooves of the telephone  
base are above the upper portion  
tabs (marked A) on the wall mount  
bracket. Push the telephone base  
down until it clicks securely in place.  
4. Align the holes on the bracket with  
the standard wall plate and slide the  
bracket down until it locks securely.  
Bundle the telephone line cord  
and power adapter cord neatly  
with twist ties.  
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3
Handset overview  
VOLUME/ /CID  
Review the caller ID log when the  
phone is not in use.  
CHARGE light  
On when the handset is charging.  
Decrease the listening volume during  
a call.  
VOLUME/  
/
Scroll down while in a menu, or in the  
directory, caller ID log or redial list.  
Review the directory when the  
phone is not in use.  
Move the cursor to the left when  
entering numbers or names.  
Increase the listening volume  
during a call.  
Scroll up while in a menu, or in the  
directory, caller ID log or redial list.  
MENU/SELECT  
Show the menu.  
Move the cursor to the right when  
entering numbers or names.  
While in a menu, press to  
select an item, or save an entry  
or setting.  
/CELL  
Make or answer a cell call.  
OFF/CANCEL  
Answer an incoming cell call when  
you hear a call waiting alert.  
Hang up a call.  
Silence the ringer temporarily  
while the handset is ringing.  
/HOME/FLASH  
Press and hold to erase the  
missed call indicator while the  
phone is not in use.  
Make or answer a home call.  
Answer an incoming home call  
when you hear a call waiting alert.  
Press to return to the previous  
menu, or press and hold to  
return to idle mode, without  
making changes.  
1
Press repeatedly to add or  
remove 1 in front of the caller ID  
log entry before dialing or saving  
it to the directory.  
Dialing keys  
Enter numbers or characters.  
Press and hold to set or dial your  
voicemail number.  
Press repeatedly to show other  
dialing options when reviewing  
a caller ID log entry.  
Switch to tone dialing  
temporarily during a call.  
Press and hold to set and turn  
on the quiet mode, or turn it off.  
MUTE/DELETE  
Make or answer a call using the  
handset speakerphone.  
Mute the microphone during a call.  
During a call, press to switch between  
the speakerphone and the handset.  
Delete digits or characters while  
using the dialing keys.  
Silence the ringer temporarily while  
the handset is ringing.  
REDIAL/PAUSE  
Press repeatedly to review the redial list.  
Delete the displayed entry while  
in the directory, caller ID log or  
redial list.  
Press and hold to insert a dialing pause  
while entering a number.  
Telephone base overview  
1 and 2 lights  
1 and  
2
On when the telephone  
base is paired and  
connected with a  
Press to connect the paired  
cell phone.  
Press and hold to add or  
replace a cell phone.  
Bluetooth device.  
Alternates when the  
telephone base is in  
discoverable mode.  
IN USE light  
Flashes when there is an  
incoming call, or another  
telephone sharing the  
same line is in use.  
FIND HANDSET  
Press to page all system  
handsets.  
On when the handset is  
in use.  
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4
Bluetooth  
To use a Bluetooth enabled cell phone with your DS6511, you must first pair  
and connect your Bluetooth cell phone(s) with the telephone base. All DS6511  
handsets can be used to make or answer calls on the cell line.  
Bluetooth wireless technology operates within a short range (a maximum of  
approximately 30 feet). When you pair a Bluetooth cell phone to the telephone  
base, place your Bluetooth cell phone closer to the telephone base to maintain  
sufficient signal strength. For optimal performance, keep your cell phone within  
ꢀ5 feet of the telephone base while using the cell line.  
Pair and connect your first Bluetooth cell phone  
ꢀ. Press and hold 1/ 2 on the telephone base for about four seconds. The  
1/ 2 light blinks.  
2. Turn on the Bluetooth feature of your cell phone. Once your cell phone finds  
your VTech phone (VTech DS6511), press the appropriate key on your cell  
phone to continue the pairing process.  
• Your cell phone may prompt you to enter the PIN of the telephone base. The  
default PIN of the telephone base is 0000.  
Download directory  
ꢀ. Press MENU when the phone is not in use.  
2. Scroll to Bluetooth then press SELECT.  
3. Scroll to Download dir then press SELECT.  
4. Scroll to select the desired cell phone, then press SELECT.  
For Android and Blackberry cell phones, you may also download your  
cell phone directory to your DS6511 via the VTech Contact Share  
application download.  
Using the handset menu  
ꢀ. Press MENU when the phone is not in use.  
2. Press  
or  
until the screen displays the desired feature menu.  
3. Press SELECT to enter that menu.  
To return to the previous menu, press CANCEL.  
To return to idle mode, press and hold CANCEL.  
Telephone settings  
Default settings are indicated by asterisks(*).  
Settings menu  
LCD language  
Description  
Options  
English*  
Set the screen display language.  
Français  
Español  
Voicemail #  
Set the voicemail number for speed dial.  
Voicemail #  
_
Clr voicemail  
Turn off the voicemail indicators (see the  
note below).  
Reset VM Icon?  
Key tone  
Turn an audible beep on or off whenever a key Key tone:On*  
is pressed.  
Key tone:Off  
Home area code  
Enter your home area code if you dial only  
seven digits for local calls.  
Home area code  
_ _ _  
Dial mode  
Set the telephone to be touch-tone or  
pulse dialing.  
Touch-tone*  
Pulse  
Use the Clr voicemail feature when the telephone indicates there is new voicemail  
but there is none. For example, when you have accessed your voicemail while away  
from home. The Clr voicemail feature only turns off the indicators; it does not delete  
your voicemail messages. As long as you have new voicemail messages, your  
telephone service provider continues to send the signal that turns on the indicators.  
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5
The following are some of the telephone features you may wish to set. Refer to  
Telephone settings in the online Complete user’s manual for detailed instructions  
on setting all telephone features.  
Ringer volume  
You can adjust the ringer volume level, or turn the ringer off.  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Ringers then press SELECT.  
3. Scroll to choose Home volume or Cell volume, then press SELECT.  
4. Press  
or  
to adjust the volume, then press SELECT to save.  
If the handset ringer volume is set to off, that handset is silenced for all incoming  
calls except paging tone.  
Quiet mode  
You can turn on the quiet mode for a period of time. During this period, all tones  
(except paging tone) and call screening are muted.  
ꢀ. Press and hold  
when the handset is not in use.  
2. Use the dialing keys (0-9) to enter the duration, then press SELECT to save.  
To turn off the quiet mode, press and hold when the handset is not in use.  
Set date and time  
If you subscribe to caller ID service, the day, month and time are set automatically  
with each incoming call. You can also set the date and time manually.  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Set date/time, then press SELECT.  
3. Use the dialing keys (0-9) to enter the month, date and year, then press SELECT.  
4. Use the dialing keys (0-9) to enter the hour and minute.  
5. Press  
or  
to choose AM or PM, then press SELECT to save.  
Voicemail indicators  
If you subscribe to voicemail service offered by your telephone service provider,  
New voicemail and  
appear on the handsets when you have new voicemail  
messages. Contact your telephone service provider for more information and  
assistance about using your voicemail service. Refer to Clear voicemail indicators  
in the online Complete user’s manual on how to clear the voicemail indicators.  
Telephone operation  
Make a home call  
Press /HOME or , and then dial the telephone number.  
Make a cell call  
ꢀ. Press /CELL. Scroll to select the desired cell phone when  
necessary, then press SELECT.  
2. Enter the telephone number and then press /CELL to dial.  
While using the cell line, place your cell phone closer to the  
telephone base, and make sure that there are no physical  
obstacles between the telephone base and the cell phone,  
such as large furniture or thick walls.  
Answer a home/cell call  
For a home line call, press /HOME, or any dialing key.  
For a cell line call, press /CELL, or any dialing key.  
End a home/cell call  
Press OFF or put the handset to the telephone base or charger.  
Speakerphone  
During a call, press to switch between speakerphone and normal handset use.  
Volume  
During a call, press VOLUME/ or VOLUME/ to adjust the listening volume.  
The handset earpiece volume setting and speakerphone volume setting  
are independent.  
Mute  
The mute function allows you to hear the other party but the other party cannot  
hear you.  
ꢀ. During a call, press MUTE. The handset displays Muted.  
2. Press MUTE again to resume the conversation.  
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Call waiting  
When you subscribe to call waiting service from your telephone service provider,  
you hear an alert tone if there is an incoming call while you are on another call.  
For a home call, press FLASH to put the current call on hold and take the new  
call, or switch back and forth between calls.  
For a cell call, press /CELL to put the current call on hold and take the new  
call, or switch back and forth between calls.  
Temporary ringer silencing  
When the telephone is ringing, you can temporarily silence the ringer of the handset  
without disconnecting the call. The next call rings normally at the preset volume.  
Press OFF or MUTE on the handset.  
displays briefly.  
displays and Ringer muted  
Temporary tone dialing  
If you have pulse (rotary) service only, you can switch from pulse to tone dialing  
temporarily during a call.  
ꢀ. During a call, press  
.
2. Use the dialing keys to enter the relevant number. The telephone sends  
touch-tone signals.  
3. The telephone automatically returns to pulse dialing mode after you end the call.  
Find handset  
Use this feature to find all system handsets.  
To start paging:  
Press FIND HANDSET on the telephone base. All  
idle handsets ring and display ** Paging **.  
To end paging:  
Press FIND HANDSET again on the telephone base.  
Press /HOME, /CELL, , CANCEL or any dialing  
key on the handset.  
Place the handset in the telephone base or charger.  
Do not press and hold FIND HANDSET for more than four seconds. It may lead to  
handset deregistration.  
Redial list  
Each handset stores the last ꢀ0 telephone numbers dialed.  
To review and dial a number from the redial list:  
ꢀ. Press REDIAL when the handset is not in use.  
2. Press  
,
or REDIAL repeatedly until the desired entry displays.  
3. Press /HOME or /CELL to dial.  
To delete a redial entry:  
When the desired redial entry displays, press DELETE.  
Join a call in progress  
You can use up to two system handsets at a time on a home line call. You can buy  
additional expansion handsets (DS6501/DS6501-12/DS6501-15/DS6501-16) for  
this telephone base. You can register up to five handsets to the telephone base.  
When a handset is on a call, press /HOME or on another handset to join  
the call.  
Press OFF to exit the call. The call continues until all handsets hang up.  
Transfer a call  
While on an outside call, you can transfer the call from one handset to another.  
ꢀ. During a call, press MENU.  
2. Press  
or  
to scroll to Transfer, then press SELECT. Use the dialing keys  
to enter a destination handset number.  
3. To answer the call on the destination handset, press /HOME, /CELL or  
.
Intercom  
Use the intercom features for conversations between two handsets.  
ꢀ. Press MENU on your handset when not in use.  
2. Press  
or  
to scroll to Intercom, then press SELECT. Use the dialing keys  
to enter a destination handset number.  
3. To answer the intercom call, press /HOME, /CELL or on the  
destination handset.  
4. To end the intercom call, press OFF or place the handset back in the telephone  
base or charger.  
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Answer an incoming call during an intercom call  
If you receive an incoming call during an intercom call, there is an alert tone.  
To answer a home call, press /HOME. The intercom call ends automatically.  
To end the intercom call without answering the outside call, press OFF. The  
intercom call ends and the telephone continues to ring.  
To answer a cell call, press OFF to end the intercom call. The telephone  
continues to ring. Then press  
/CELL.  
Directory  
The directory can store up to 200 entries and are shared by all system handsets.  
To add a directory entry:  
ꢀ. Press MENU when the phone is not in use.  
2. Scroll to Directory then press SELECT twice.  
3. Enter the number.  
Use the dialing keys to enter the number (up to 30 digits).  
-OR-  
Copy a number from the redial list by pressing REDIAL. Then press  
REDIAL repeatedly to select a number. Press SELECT.  
,
or  
4. Press SELECT to move to the name.  
5. Use the dialing keys to enter the name (up to ꢀ5 characters). Additional key presses  
show other characters of that particular key.  
6. Press SELECT to save.  
While entering numbers and names, you can:  
Press DELETE to erase a digit or character.  
Press and hold DELETE to erase the entire entry.  
Press  
or  
to move the cursor to the left or right.  
Press and hold PAUSE to insert a dialing pause (for entering phone numbers only).  
Press 0 to add a space (for entering names only).  
To review and dial from the directory:  
Entries are sorted alphabetically.  
ꢀ. Press  
when the phone is not in use.  
2. Scroll to browse through the directory, or use the dialing keys to start a  
name search.  
3. When the desired entry appears, press /HOME or /CELL to dial.  
To edit a directory entry:  
ꢀ. When the desired entry displays, press SELECT.  
2. Use the dialing keys to edit the number, then press SELECT.  
3. Use the dialing keys to edit the name, then press SELECT to save.  
To delete a directory entry:  
ꢀ. When the desired entry displays, press DELETE.  
2. When the screen displays Delete contact?, press SELECT.  
To delete all directory entries:  
ꢀ. Press MENU when the phone is not in use.  
2. Scroll to Directory then press SELECT.  
3. Scroll to Del all conts then press SELECT.  
4. When the screen displays Delete all?, press SELECT.  
Speed dial  
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so  
that you can dial these numbers via the home line using fewer keys than usual.  
To assign a speed dial entry:  
ꢀ. Press MENU when the phone is not in use.  
2. Scroll to Directory then press SELECT.  
3. Scroll to Speed dial, then press SELECT.  
4. Scroll to a desired speed dial location, then press SELECT.  
5. Scroll to a desired directory entry, then press SELECT to save.  
To dial a speed dial entry:  
Press and hold a dialing key (0 or 2-9) to dial the number stored in the  
corresponding location.  
To delete a speed dial entry:  
When the desired entry displays, press DELETE, then press SELECT.  
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Caller ID  
This product supports caller ID services provided by most telephone service  
providers. Depending on your service subscription, you may see the caller’s name,  
number, date and time of calls that are sent by your telephone service provider after  
the first or second ring.  
Caller ID log  
The caller ID log stores up to 50 entries. If you answer a call before the caller  
information appears, it will not be saved in the caller ID log.  
The handset displays XX missed calls when there are calls that have not been  
reviewed in the caller ID log.  
If you want to erase the missed call indicator, press and hold CANCEL on the  
idle handset.  
To review and dial a number in the caller ID log:  
ꢀ. Press CID when the phone is not in use.  
2. Scroll to browse through the caller ID log. When the desired entry appears:  
Press  
repeatedly to show different dialing options.  
Press 1 repeatedly if you need to add or remove ꢀ in front of the  
phone number.  
3. Press /HOME, or /CELL to dial the displayed number.  
To save a caller ID log entry to the directory:  
ꢀ. When the desired caller ID log entry displays, press SELECT.  
2. Use the dialing keys to modify the number, then press SELECT.  
3. Use the dialing keys to modify the name, then press SELECT to save.  
To delete a caller ID log entry:  
When the desired caller ID log entry displays, press DELETE.  
To delete all caller ID log entries:  
Press MENU when the phone is not in use. Scroll to Caller ID log and then  
press SELECT. Scroll to Del all calls and then press SELECT twice.  
Add and register a handset  
The handsets provided with your telephone system are already registered. Each  
handset is assigned a number that displays on the handset. Additional handsets  
registered to the telephone system are assigned numbers in the sequential order.  
This telephone system accommodates up to five handsets.  
You can add new handsets (DS6501/DS6501-12/DS6501-15/DS6501-16,  
purchased separately) to your telephone system. Each handset must be registered  
with the telephone base before use. When first purchased and properly charged,  
each expansion handset shows To register HS... and ...see manual alternately.  
Charge the handset before registering it to the telephone base.  
To register a handset:  
ꢀ. Place the new/non-registered handset in the telephone base.  
Do not place the handset  
in the charger.  
2. Wait for about ꢀ0 seconds. The handset shows Registering... then Registered  
and you hear a beep when the registration process completes. The registration  
process takes about 90 seconds to complete.  
Replace a handset  
If you want to replace a handset or reassign the designated handset number of a  
registered handset, you must deregister all handsets and then individually register  
each handset.  
To deregister all handsets:  
ꢀ. Press and hold FIND HANDSET on the telephone base for about ꢀ0 seconds  
until the IN USE light on the telephone base turns on and starts flashing.  
2. Immediately press FIND HANDSET again. You must press FIND HANDSET  
while the IN USE light is still flashing. The IN USE light flashes for approximately  
five seconds.  
3. All handsets show To register HS... and ...see manual alternately when the  
deregistration process completes. The deregistration process takes about  
ꢀ0 seconds to complete.  
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9
Rewiring of telephone line for cable/VoIP service users  
If you have changed to cable/VoIP service through a modem/router/terminal  
adapter to establish telephone connection, the existing telephone jacks in your  
home may no longer work. Your cable/VoIP service provider uses a separate cable  
connecting from the main line to the modem installed in your home.  
To allow all existing telephone jacks to work, rewiring of the telephone line (as  
indicated by the dotted line in the illustration below) may be needed. Rewiring  
requires professional installation (fees may apply). Contact your cable/VoIP service  
provider for more information.  
Conventional  
telephone line jack  
OLD  
Main  
landline  
NEW  
Main cable  
line  
Modem/Router/  
Terminal adapter  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below.  
ꢀ (800) 267-7377.  
I cannot add and connect my cell phone to the telephone base.  
• Make sure you have cellular coverage.  
• Make sure your cell phone is compatible with your DS6511. Check the Bluetooth  
• Make sure the Bluetooth function of your cell phone is turned on. See the user’s  
manual of your cell phone for more information.  
• Make sure that your Bluetooth cell phone is not connected to any other  
Bluetooth device.  
• To connect your cell phone, make sure that your cell phone is connected and  
active on the device list.  
• Remove VTech DS6511 from your cell phone’s handsfree device history list (see  
the user’s manual of your cell phone for more information).  
• Carefully follow the pairing instructions on page 5 and make sure that your cell  
phone is not connected to any other Bluetooth device.  
• Turn off your cell phone, then turn it on again.  
• For some cell phones, you must authorize VTech DS6511 device in your  
cell phone’s Bluetooth feature. See the user’s manual of your cell phone for  
more information.  
• Manually connect your cell phone to VTech DS6511. Refer to the user’s manual  
of your cell phone for more information.  
• Reset the telephone base. Unplug the unit’s electrical power. Wait for  
approximately ꢀ5 seconds, then plug it back in. Repeat the above suggestions.  
I cannot find VTech DS6511 on my cell phone.  
• Make sure that the telephone base is in discoverable mode.  
• Make sure that you manually set your cell phone to search for devices.  
• Remove VTech DS6511 from your cell phone’s handsfree device history list (see  
the user’s manual of your cell phone).  
• Turn off your cell phone, then turn it on again.  
• Reset the telephone base. Unplug the unit’s electrical power. Wait for  
approximately ꢀ5 seconds, then plug it back in. Repeat the above suggestions.  
I don’t know how to search for or add new devices on my cell phone.  
• Most cell phones have the Bluetooth feature in the connection or setup menus.  
Please refer to the user’s manual of your cell phone.  
• In general, press the menu key on your cell phone, then look for the Bluetooth  
menu in the settings or connection menu. In the Bluetooth menu, select the option  
to search for or add new devices.  
The PIN on the telephone base does not work.  
• Make sure you enter the correct PIN. The default PIN is 0000.  
Can the DS6511 help the poor cell phone reception in my house?  
• If your cell phone has poor reception in your home, the DS6511 cannot improve  
the reception. However, if there is a location in your house with better reception,  
you can leave your cell phone at that location while you use the DS6511 cell line.  
In order for this to work, the telephone base must be within 30 feet of the  
cell phone.  
My telephone does not work at all.  
• Make sure the battery is installed and charged correctly. For optimum daily  
performance, return the handset to the telephone base or charger after use.  
• Make sure the power adapter is securely plugged into an outlet not controlled by  
a wall switch.  
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ꢀ0  
Make sure the telephone line cord is plugged firmly into the telephone base and  
the wall jack.  
• Unplug the electrical power to the telephone base. Wait for approximately  
ꢀ5 seconds, then plug it back in. Allow up to one minute for the cordless handset  
and telephone base to synchronize.  
• Charge the battery in the handset for up to ꢀ2 hours.  
• If the battery is completely depleted, charge the handset for at least 30 minutes  
before use.  
• Remove the battery and then install it again. If that still does not work, it may be  
necessary to purchase a new battery.  
• Disconnect the telephone base from the telephone wall jack and plug in a working  
telephone. If the other telephone does not work, the problem is probably in the  
wiring or telephone service. Contact your telephone service provider.  
I cannot dial out.  
• Try all the above suggestions.  
• Make sure there is a dial tone before dialing. It is normal if the handset takes a  
second or two to synchronize with the telephone base before producing a dial  
tone. Wait an extra second before dialing.  
• If other telephones in your home are having the same problem, the problem is in  
the wiring or telephone service. Contact your telephone service provider (charges  
may apply).  
• Eliminate any background noise. Mute the cordless handset before dialing, or dial  
from another room in your home with less background noise.  
• If you have changed your telephone service to digital service from a cable  
company or a VoIP service provider, the telephone line may need to be rewired  
to allow all existing telephone jacks to work. Contact your service provider for  
more information.  
I accidentally changed the LCD language to French or Spanish, and I don’t  
know how to change it back to English.  
• While the phone is not in use, press MENU, then enter  
the LCD language to English.  
364  
to reset  
• While the phone is on a call, press MENU, then enter  
LCD language to English. Then the call ends.  
364  
to reset the  
Common cure for electronic equipment.  
• If the telephone is not responding normally, put the cordless handset in the  
telephone base. If this does not fix the problem, do the following (in the  
order listed):  
ꢀ. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the telephone base.  
4. Install the battery again and place the cordless handset in the telephone base .  
5. Wait for the cordless handset to synchronize with the telephone base. Allow up  
one minute for this to take place.  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk  
of fire, electric shock and injury, including the following:  
ꢀ. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or  
swimming pool, or in a wet basement or shower.  
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To  
protect them from overheating, these openings must not be blocked by placing the product on a soft surface  
such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This  
product should not be placed in any area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label. If you  
are not sure of the type of power supply in your home or office, consult your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be  
walked on.  
9. Never push objects of any kind into this product through the slots in the telephone base or handset  
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind  
on the product.  
ꢀ0. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service  
facility. Opening or removing parts of the telephone base or handset other than specified access doors  
may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock  
when the product is subsequently used.  
ꢀꢀ. Do not overload wall outlets and extension cords.  
ꢀ2. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
• When the power supply cord or plug is damaged or frayed.  
• If liquid has been spilled onto the product.  
• If the product has been exposed to rain or water.  
• If the product does not operate normally by following the operating instructions. Adjust only those controls  
that are covered by the operation instructions. Improper adjustment of other controls may result in damage  
and often requires extensive work by an authorized technician to restore the product to normal operation.  
• If the product has been dropped and the telephone base and/or handset has been damaged.  
• If the product exhibits a distinct change in performance.  
ꢀ3. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric  
shock from lightning.  
ꢀ4. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a  
spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced  
in its cradle. This is a common event associated with the closing of any electrical circuit. The user should  
not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the  
phone is located in an environment containing concentrations of flammable or flame-supporting gases,  
unless there is adequate ventilation. A spark in such an environment could create a fire or explosion.  
Such environments might include: medical use of oxygen without adequate ventilation; industrial gases  
(cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.  
ꢀ5. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
ꢀ6. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs  
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.  
SAVE THESE INSTRUCTIONS  
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ꢀꢀ  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation  
of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by  
the U.S. Food and Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it  
is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify  
any risk to bystanders with pacemakers from other persons using wireless telephones.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using  
wireless telephones.  
Operating range  
This cordless telephone operates with the maximum power allowed by the Federal Communications  
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance  
- which can vary with the locations of the telephone base and handset, the weather, and the layout of your  
home or office.  
When the handset is out of range, the handset displays Out of range or no pwr at base.  
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect  
well when you press /HOME. Move closer to the telephone base, then press /HOME to answer the call.  
If the handset moves out of range during a telephone conversation, there may be interference. To improve  
reception, move closer to the telephone base.  
ECO mode  
This power conserving technology reduces power consumption for optimal battery performance. The ECO  
mode activates automatically whenever the handset is synchronized with the telephone base.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need  
to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with  
wet hands. Do not install the telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety,  
take caution when using electrical appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft  
cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in  
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE  
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the  
unplugged cords.  
About cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations.  
Telephone calls are transmitted between the telephone base and the cordless handset by radio  
waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio  
receiving equipment within range of the cordless handset. For this reason, you should not think of  
cordless telephone conversations as being as private as those on corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a working  
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made  
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power  
is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to televisions and VCRs. To minimize or prevent such interference, do not place the  
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is  
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or  
eliminates the interference.  
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with  
conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and  
cause harm. Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not  
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release  
caustic material which could cause injury.  
The RBRC® seal  
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily  
participating in an industry program to collect and recycle these batteries at the end of their useful lives, when  
taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the  
trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers  
participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8  
BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area.  
VTech’s involvement in this program is part of its commitment to protecting our environment and conserving  
natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
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ꢀ2  
Limited warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or  
“you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in  
material and workmanship, pursuant to the following terms and conditions, when installed and used normally  
and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer  
for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the  
limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at  
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new  
or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or  
refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.  
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the  
repaired or replacement Products to you in working condition. You should expect the repair or replacement to  
take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (ꢀ) YEAR from the date of purchase. If VTech  
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited  
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date  
the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year  
warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
ꢀ. Product that has been subjected to misuse, accident, shipping or other physical damage, improper  
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an  
authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or  
cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have  
been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or  
Canada, or used for commercial or institutional purposes (including but not limited to Products used for  
rental purposes); or  
7. Product returned without a valid proof of purchase (see item 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems  
outside the unit.  
How do you get warranty service?  
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and  
features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation  
and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service  
location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery  
or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the  
Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this  
limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further  
repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are  
not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
ꢀ. Return the entire original package and contents including the Product to the VTech service location along  
with a description of the malfunction or difficulty; and  
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and  
the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other  
written or oral communications related to this Product. VTech provides no other warranties for this Product.  
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other  
express warranties. No one is authorized to make modifications to this limited warranty and you should not  
rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights,  
which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an  
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase.  
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation  
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other  
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use  
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device under  
Part ꢀ5 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide  
reasonable protection against harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance  
could void the user’s authority to operate the equipment.  
This device complies with Part ꢀ5 of the FCC rules. Operation is subject to the following two conditions:  
(ꢀ) this device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation. Privacy of communications may not be ensured  
when using this telephone.  
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ꢀ3  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can  
be safely absorbed by a user or bystander according to the intended usage of the product. This product has  
been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the  
user. The telephone base shall be installed and used such that parts of the user’s body other than the hands  
are maintained at a distance of approximately 20 cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment  
contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be  
provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply  
with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and  
modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is  
also compliant. An RJꢀꢀ jack should normally be used for connecting to a single line and an RJꢀ4 jack for two  
lines. See the installation instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your  
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th  
and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but  
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your  
telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment, consult your telephone service  
provider or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been  
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized  
agents. For repair procedures, follow the instructions outlined under the Limited warranty.  
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily  
discontinue your telephone service. The telephone service provider is required to notify you before  
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be  
given the opportunity to correct the problem and the telephone service provider is required to inform you of  
your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities,  
equipment, operation, or procedures that could affect the proper functioning of this product. The telephone  
service provider is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers  
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (ꢀ) this device may not cause harmful interference, and  
(2) this device must accept any interference, including interference that may cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical  
specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.ꢀ. The REN is an indication of  
the maximum number of devices allowed to be connected to a telephone interface. The termination on an  
interface may consist of any combination of devices subject only to the requirement that the sum of the RENs  
of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
Technical specifications  
Transmit frequency  
Handset: ꢀ92ꢀ.536-ꢀ928.448 MHz  
Telephone base: ꢀ92ꢀ.536-ꢀ928.448 MHz  
Channels  
5
Nominal effective range  
Maximum power allowed by FCC and IC. Actual operating  
range may vary according to environment conditions at the  
time of use.  
Power requirements  
Memory  
Handset: 2.4V Ni-MH battery  
Telephone base: 6V DC @ 400mA  
Charger: 6V AC @ 300mA  
Handset directory:  
200 memory locations; up to 30 digits and ꢀ5 characters  
Handset caller ID log:  
50 memory locations; up to 24 digits and ꢀ5 characters  
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such  
marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of  
Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.  
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.  
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W ꢀL5.  
VTech is the registered trademark of VTech Holdings Limited.  
Copyright © 20ꢀ2 for VTECH TELECOMMUNICATIONS LTD.  
All rights reserved. Printed in China.  
9ꢀ-004788-080-ꢀ00  
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ꢀ4  

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