VTech Cordless Telephone CS6428 2 CS6429 CS6249 15 CS6429 16 CS6429 2 CS6429 3 CS6429 4 CS6429 5 User Manual

Complete user’s manual

w w w.v techphones.com

Models:

CS6428-2/CS6429/

CS6249-15/CS6429-16/

CS6429-2/CS6429-3/

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CS6429-4/CS6429-5

Table of contents

Getting starte d ................................1

Review and dial a redial entry ........20

Store a number from the redial list

to the directory ............................20

Parts checklist ..................................1

Telephone base and charger

installatio n .....................................2

Battery installatio n ............................3

Battery charging ...............................5

Installation options............................6

Rewiring of telephone line for cable/

VoIP service user s ........................8

Telephone base layout ....................9

Handset layout ...............................10

Delete a redial entry .......................20

Chain dialing...................................21

Join a call in progress.....................22

Find handset...................................22

Intercom..........................................23

Answer an incoming call during an

intercom cal l ................................24

Call transfer using intercom............24

Directory........................................26

Telephone settings.......................12

About the directory .........................26

Create a new directory entry ..........27

Review the director y .......................29

Alphabetical searc h ........................29

Dial a directory entry.......................29

Edit a directory entry.......................29

Delete a directory entry ..................29

Speed dial.......................................30

Store a speed dial entry..................30

Dial a speed dial number................31

Delete a speed dial entry................31

Using the menu ..............................12

Ringer volume (telephone base) ....12

Ringer volume (handset )................13

Ringer ton e .....................................13

LCD language.................................14

Clear voicemail indicators...............15

Key tone .........................................15

Set date and time ...........................16

Home area cod e .............................17

Dial mode .......................................17

Telephone operation ....................18

Caller I D .........................................32

About caller I D ................................32

Information about caller ID with

call waiting...................................32

Call log............................................33

Missed call indicato r .......................34

Memory match................................34

Review and dial from the call log....34

View dialing options........................35

Make a call .....................................18

Predial a cal l ...................................18

Answer a call ..................................18

End a call........................................18

Speakerphon e ................................18

Volume ...........................................18

Mute................................................19

Call waiting .....................................19

Temporary ringer silencin g .............19

Temporary tone dialing...................19

Redial lis t ........................................20

Save a call Iog entry to the

directory ......................................35

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Table of contents

Delete from the call log...................36

Appendi x .......................................49

Call log display screen

messages....................................36

Handset display screen

messages....................................49

Handset and telephone base

indicators.....................................51

Answering system setting s .........37

Answering system setup.................37

Answer on/off..................................37

Announcement ...............................37

Record a new announcement.........38

Play the announcement..................38

Delete your announcement ............38

Call screening.................................39

Number of ring s ..............................39

Remote access cod e ......................39

Message alert ton e .........................40

Recording time ...............................40

Batter y ............................................52

Expand your telephone syste m ......53

Add and register a handset

(optional ).....................................53

Replace a handset..........................54

Troubleshooting..............................55

Important safety instructions...........63

Precautions for users of implanted

cardiac pacemaker s ....................64

Operating range..............................64

Maintenanc e ...................................65

About cordless telephone s .............66

The RBRC^®seal .............................66

Limited warranty .............................67

FCC, ACTA and IC regulations ......69

Technical speciﬁcations ..................71

Answering system operation ......41

Answering system and voicemail

indicators.....................................41

Using the answering machine and

voicemail together ......................41

Index ..............................................72

Voice prompts.................................42

Message capacity...........................42

Answering system new message

indicatio n .....................................42

Call screening at the telephone

base ............................................42

Call screening at the handse t .........43

Call intercept...................................43

Message playback..........................43

Delete all old messages .................45

Record, play or delete memos........46

Message window display s ..............47

Remote access...............................48

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Getting started

Parts checklist

Your telephone package contains the following items. Save your sales receipt and

original packaging in case it is necessary to ship your telephone for warranty service.

Battery compartment cover

(1 for CS6429/CS6429-15/CS6429-16)

(2 for CS6428-2/CS6429-2)

(3 for CS6429-3)

Battery

(1 for CS6429/CS6429-15/

CS6429-16)

(2 for CS6428-2/CS6429-2)

(3 for CS6429-3)

Telephone

line cord

Telephone base

power adapter

(4 for CS6429-4)

(5 for CS6429-5)

(4 for CS6429-4)

(5 for CS6429-5)

Handset

Telephone base

Charger and charger adapter

(1 for CS6429/CS6429-15/CS6429-16)

(2 for CS6428-2/CS6429-2)

(3 for CS6429-3)

(4 for CS6429-4)

(5 for CS6429-5)

(1 for CS6428-2/CS6429-2)

(2 for CS6429-3)

(3 for CS6429-4)

(4 for CS6429-5)

Abridged user’s manual

Quick start guide

Wall mount bracket

Abridged user’s manual

Quick start guide

To purchase replacement batteries or power adapters, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to

www.vtechcanada.com or call 1 (800) 267-7377.

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Getting started

Telephone base and charger installation

Install the telephone base and charger(s) as shown below.

If you subscribe to digital subscriber line (DSL) high-speed Internet service

through your telephone line, you must install a DSL filter between the telephone

line cord and the telephone wall jack. Contact your DSL service provider for more

information about DSL filters.

The telephone base comes ready for tabletop use. If you want to mount your

telephone on a wall, refer to Tabletop to wall mount installation on page 6

for details.

Charger adapter

Telephone wall jack

Telephone base

power adapter

A DSL filter (not

included) is required

if you have DSL high-

speed Internet service.

Electrical outlet

not controlled by

a wall switch

The DSL filter must

be plugged into the

telephone wall jack.

Electrical outlet

not controlled by

a wall switch

Telephone

line cord

Telephone base

Charger

CAUTION: If you subscribe to telephone service from a cable company or a VoIP

service provider, plug the telephone line cord into the modem/router/terminal

adapter provided by your cable/VoIP service provider. Contact your cable/VoIP

service provider if you have any difficulties in installation.

•

Use only the power adapters supplied with this product. To order a

replacement, visit our website at www.vtechphones.com or call

1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial

1 (800) 267-7377.

•

The power adapters are intended to be correctly oriented in a vertical or floor

mount position. The prongs are not designed to hold the plug in place if it is

plugged into a ceiling, under-the-table or cabinet outlet.

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Getting started

Battery installation

Install the battery as shown below.

1. Plug the battery connector securely into the socket inside the handset

battery compartment.

2. Place the battery with the label THIS SIDE UP facing up and the wires inside

the battery compartment.

3. Align the cover flat against the battery compartment, then slide it towards the

center of the handset until it clicks into place.

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Getting started

Battery installation (continued)

4. Charge the handset by placing it in the telephone base or charger. The

CHARGE light is on when the handset is charging.

CHARGE light

remains on when

charging.

IMPORTANT:

Check for a dial tone by pressing . If you hear a dial tone, the installation

is successful.

If you do not hear a dial tone:

•

Make sure the installation procedures described above are properly done.

•

It may be a wiring problem. If you have changed your telephone service to

digital service from a cable company or a VoIP service provider, the telephone

line may need to be rewired to allow all existing telephone jacks to work.

Refer to Rewiring of telephone line for cable/VoIP service users on page 8

for more information.

•

If the handset will not be used for a long time, disconnect and remove the

battery to prevent possible leakage.

To purchase replacement batteries, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to

www.vtechcanada.com or dial 1 (800) 267-7377.

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Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status (see

the table below). If necessary, place the handset in the telephone base or charger

to charge the battery. For best performance, keep the handset in the telephone

base or charger when not in use. The battery is fully charged after 10 hours of

continuous charging. See the table on page 52 for battery operating times.

If the screen is blank, you need to charge the handset without interruption for

at least 30 minutes to give the handset enough charge to use the telephone for

a short time. When the battery is low, the handset plays four short beeps and

shows LOW BATTERY along with a flashing icon. When you are on a call in

low battery mode, the handset plays four short beeps every 50 seconds.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators

Battery status

Action

The screen is blank,

or shows PLACE IN

CHARGER and flashes.

Battery has no charge

or very little charge. The (at least 30 minutes).

handset cannot be used.

Charge without interruption

The screen shows

LOW BATTERY and

flashes.

Battery has enough

charge to be used for a

short time.

Charge without interruption (at

least 30 minutes).

The screen shows

HANDSET X.

Battery is charged.

To keep the battery charged,

place it in the telephone base

or charger when not in use.

If you place the handset in the telephone base or charger without plugging in a

battery, the screen displays NO BATTERY.

After you install your telephone or power returns following a power outage, the

handset will prompt you to set the date and time. For instructions, see

Set date and time on page 16. To skip setting the date and

SET DATE

time, press OFF/CANCEL.

--/--/--

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Getting started

Installation options

The telephone comes ready for tabletop use. If you want to mount your telephone

on a wall, use the provided wall mount bracket to connect with a standard

dual-stud telephone wall mount plate. If you do not have this wall mount plate,

you can purchase one from many hardware or consumer electronics retailers.

You may need a professional to install the wall mount plate.

Tabletop to wall mount installation

1. Plug one end of the telephone line cord into the TEL LINE jack on the bottom

of the telephone base. Plug the small end of the base power adapter into the

POWER jack on the bottom of the telephone base.

2. Position the telephone base against the wall mount bracket. Insert the extend tabs

(marked B) of the wall mount bracket into the slots (marked B) on the back of the

telephone base. Push the telephone base down until it clicks securely in place.

3. Route the telephone line cord (or DSL filter) through the hole in the middle

of the wall mount bracket and plug it into the telephone wall jack. Route the

power cord out of the bottom of the telephone and plug it into an electrical

outlet not controlled by a wall switch.

4. Align the holes on the bracket with the standard wall mount plate and slide the

bracket down until it locks securely. Bundle the telephone line cord and power

adapter cord neatly with twist ties.

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Getting started

Installation options (continued)

Wall mount to tabletop installation

1. If the telephone line cord and power adapter cord are bundled, untie

them first.

2. Slide the black wall mount bracket up and remove it from the wall mount plate.

Unplug the end of the telephone line cord (or DSL filter) from the telephone

wall jack. Unplug the power adapter from the power outlet.

3. Slide the telephone base up and remove it from the wall mount bracket.

4. See Telephone base and charger installation on page 2.

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Getting started

Rewiring of telephone line for cable/VoIP service users

If you have changed to cable/VoIP service through a modem/router/terminal

adapter to establish telephone connection, the existing telephone jacks in your

home may no longer work. Your cable/VoIP service provider uses a seperate

cable connecting from the main line to the modem installed in your home.

To allow all existing telephone jacks to work, rewiring of the telephone line (as

indicated by the dotted line in the illustration below) may be needed. Rewiring

requires professional installation (fees may apply). Contact your cable/VoIP

service provider for more information.

Conventional

telephone line jack

OLD

Main

landline

NEW

Main cable

line

Modem/Router/

Terminal adapter

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Getting started

Telephone base layout

X/DELETE

Message window

Shows the number of messages and

Directory

About the directory

The directory stores up to 50 entries with up to 30 digits for

DIRECTORY EMPTY

DIRECTORY FULL

each phone number and 15 characters for each name.

•

Directory entries are shared by all system handsets. Any

modifications made on one handset apply to all

system handsets.

•

When you access the directory without records, the screen

shows DIRECTORY EMPTY.

When the directory is full and you try to save an entry, the

screen shows DIRECTORY FULL.

When you try to save an entry already stored in the

directory, the screen shows NUMBER ALREADY SAVED.

When the telephone number in the directory exceeds 15

digits, < appears in front of the telephone number. Press

TONE to move towards the end of the telephone number

or press # (pound key) to move towards the beginning of

the telephone number.

NUMBER

ALREADY SAVED

Mike Smith

<* 800595951100

•

Only one handset can review the directory at a time. When

a handset tries to enter the directory while another handset

is already in it, NOT AVAILABLE AT THIS TIME appears.

Mike Smith

005959511001 #>

NOT AVAILABLE

AT THIS TIME

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Directory

Create a new directory entry

1. Press MENU/SELECT when the handset is not in use.

>DIRECTORY

CALL LOG

2. Press or to select >DIRECTORY and then press

MENU/SELECT.

3. Press or to select >ADD CONTACT, then press

MENU/SELECT. The screen displays ENTER NUMBER.

4. Use the dialing keys to enter a number (up to 30 digits).

>ADD CONTACT

SPEED DIAL

•

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press or to move the cursor to the left or right.

Press and hold REDIAL/PAUSE to enter a dialing pause

(a P appears).

ENTER NUMBER

-OR-

Copy a number from the redial list by pressing

ENTER NAME

REDIAL/PAUSE and then press

or REDIAL/PAUSE

repeatedly to select a number. Press MENU/SELECT to edit

the number.

5. Press MENU/SELECT to move to the name. The screen

shows ENTER NAME.

6. Use the dialing keys to enter the name (up to 15 characters). Additional key

presses show other characters of that particular key. Press the key repeatedly

until the desired character appears. The first character and the character after

a space are automatically capitalized.

•

Press 0 to add a space.

Press or to move the cursor to the left or right.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters.

7. Press MENU/SELECT to save. The screen displays SAVED and then you hear

a confirmation tone.

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Directory

Create a new directory entry (continued)

-OR-

1. Enter the number when the handset is not in use.

EDIT NUMBER

800-595-9511_

2. Press MENU/SELECT and the screen displays

EDIT NUMBER.

3. Use the dialing keys to edit the number.

•

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press or to move the cursor to the left or right.

Press and hold REDIAL/PAUSE to enter a dialing pause

(a P appears).

EDIT NAME

Mike Smith_

4. Press MENU/SELECT to move to the name. The screen shows EDIT NAME.

5. Use the dialing keys to enter the name. Additional key presses show other

characters of that particular key. Press the key repeatedly until the desired

character appears. The first character and the character after a space are

automatically capitalized.

•

Press 0 to add a space.

Press or to move the cursor to the left or right.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters.

6. Press MENU/SELECT to save. The screen displays SAVED and then you hear

a confirmation tone.

If you pause for too long while storing an entry, the procedure times out and you

have to begin again.

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Directory

Review the directory

Entries are sorted alphabetically.

Mike Smith

800-595-9511

1. Press

when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use.

Press or to scroll to >DIRECTORY, then press MENU/SELECT twice.

2. Press or to browse.

Alphabetical search

1. Press

when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use. Press or to select

>DIRECTORY and then press MENU/SELECT twice.

2. Use the dialing keys to enter the letters associated with the name. For

example, if you have name entries Jenny, Kristen and Linda in your directory,

press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find

Linda. If there is no name entry matching your search, the next closest match

in alphabetical order appears. If necessary, press or to browse.

Dial a directory entry

1. Search for the desired entry in the directory (see Review the directory or

Alphabetical search above).

2. When the desired entry displays, press

/FLASH or

to dial.

Edit a directory entry

1. Search for the desired entry in the directory (see Review the directory or

Alphabetical search above).

2. Follow Step 2 to Step 6 in Create a new directory entry on page 28.

Delete a directory entry

1. Search for the desired entry in the directory (see Review the directory or

Alphabetical search above).

2. When the desired entry displays, press MUTE/DELETE. Then the handset

displays DELETE CONTACT?

3. Press MENU/SELECT to delete the displayed entry. The handset shows

DELETING... and then CONTACT DELETED with a confirmation tone. Once

deleted, you cannot retrieve that entry.

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Directory

Speed dial

You can copy up to 10 directory entries into the speed dial locations so that you

can dial these numbers using fewer keys than usual.

The speed dial memory locations are stored in the telephone base and are

shared by all handsets. Changes made to the speed dial entries on one handset

apply to all.

Store a speed dial entry

1. Press MENU/SELECT when the handset is not in use.

>0:<EMPTY>

1:Linda Jones

2. Press or to scroll to >DIRECTORY, then press

MENU/SELECT.

3. Press or to scroll to >SPEED DIAL, then press

MENU/SELECT.

4. Press or to choose the desired speed dial location.

COPY FROM

Directory

Dial a speed dial number

1. Press and hold a dialing key (0 through 9) to display the desired speed dial

when the handset is not in use.

2. Press

/FLASH or

to dial the displayed telephone number. When the speed

dial location is empty, the screen shows the speed dial list. See Store a

speed dial entry on page 30 to add a new entry.

Delete a speed dial entry

1. Press MENU/SELECT when the handset is not in use.

2. Press or to scroll to select >DIRECTORY, then press MENU/SELECT.

3. Press or to select >SPEED DIAL, then press MENU/SELECT.

4. Press or to choose the desired speed dial location, then press

MUTE/DELETE. <EMPTY> appears and you hear a confirmation tone.

Deleting the speed dial entries does not affect the entries in the directory.

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Caller ID

About caller ID

This product supports caller ID service offered by most telephone service

providers. Caller ID allows you to see the name, number, date and time of calls.

The available caller ID information will appear after the first or second ring.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the

caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature.

Contact your telephone service provider if:

•

You have both caller ID and call waiting, but as separate services (you may

need to combine these service).

•

You have only caller ID service, or only call waiting service.

You do not subscribe to caller ID or call waiting service.

There may be fees for caller ID services. In addition, services may not be

available in all areas.

This product can provide information only if both you and the caller are in areas

offering caller ID service and if both telephone service provider use compatible

equipment. The time and date are sent by the telephone service provider along

with the call information.

The caller ID information may not be available for every incoming call. The callers

may intentionally block their names and /or telephone numbers.

You can use this product with regular caller ID service, or you can use this

product’s other features without subscribing to either caller ID or combined

caller ID with call waiting service.

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Caller ID

Call log

If you subscribe to caller ID service, information about each caller will appear

after the first or second ring. If you answer a call before the caller information

appear on the screen, it will not be saved in the call log.

•

The call log stores up to 50 entries. Each entry has up to 24 digits for the

phone number and 15 characters for the name. If the phone number has more

than 15 digits, only the last 15 digits appear. If the name has more than 15

characters, only the first 15 characters are shown and saved in the call log.

•

Call log entries are shared by all system handsets. Any modifications made on

one handset apply to all.

•

You can review, redial, and copy an entry into the directory.

Entries appear in reverse chronological order.

When the call log is full, the oldest entry is deleted to make room for new

incoming call information.

•

XX MISSED CALLS shows when there are new call log entries that have not

been reviewed.

•

CALL LOG EMPTY shows when you access the call log without records.

•

Only one handset can review the call log at a time. If a handset tries to enter

the call log while another handset is already in it, its screen displays

NOT AVAILABLE AT THIS TIME.

•

For call log entries with numbers between 16 and 24 digits, in order to view

the entire number, you must save the entry to the directory (see page 35).

•

If the phone number has more than 24 digits, it will not be saved or shown in

the call log.

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Caller ID

Missed call indicator

When there are calls that have not been reviewed, the idle handset shows

XX MISSED CALLS.

Each time you review a call log entry marked NEW, the number of missed calls

decrease by one.

When you have reviewed all the missed calls, the missed calls indicator no

longer shows.

If you do not want to review the missed calls one by one, press and hold

OFF/CANCEL on an idle handset to erase the missed call indicator. All entries

are then considered old and kept in the call log.

Memory match

When the incoming telephone number matches the last seven digits of a

telephone number in your directory, the screen displays the stored name of the

directory entry.

For example, if Linda Jones calls, her name appears as Linda if this is how you

entered into your directory.

The number shown in the call log is in the format sent by the telephone service

provider. The telephone service provider usually delivers ten-digit telephone

numbers (area code plus telephone number). If the last seven digits of the

incoming telephone number does not match a number in your directory, the

name appears as it is delivered by the telephone service provider.

Review and dial from the call log

1. When a handset is in idle mode, press CID to review the call log in reverse

chronological order.

-OR-

Press MENU/SELECT. Press or to scroll to >CALL LOG, then press

MENU/SELECT twice.

2. Press or to browse.

3. Press

/FLASH or

to dial the displayed telephone number from the call log.

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Caller ID

View dialing options

Although the call log entries received have 10 digits (the area code plus the

seven-digit number), in some areas, you may dial only the seven digits, or 1 plus

the seven digits, or 1 plus the area code plus the seven digits. You may change

the number of digits that you dial from or store in

the directory.

Mike Smith

800-595-9511

While reviewing the call log, press # (pound key)

repeatedly to show different dialing options for local

and long distance numbers before dialing or saving

the telephone number in the directory.

Press #

-OR-

1-800-595-9511

595-9511

Press 1 repeatedly if you need to add or remove 1

in front of the telephone number before dialing or

saving it in the directory.

When the number is shown in the correct format for

dialing, press

the displayed number.

1-595-9511

800-595-9511

1-800-595-9511

800-595-9511

Press 1

/FLASH or

on the handset to dial

If you do not need to dial the area code for local calls, make sure to program

your home area code (see page 17).

Save a call Iog entry to the directory

1. Select a desired entry in the call log (see Review and dial from the call log

on page 34).

2. Follow Step 2 to Step 6 in Create a new directory entry on page 28.

If the telephone number has more than 15 digits, only the last 15 digits appear

in the call log. The telephone can still save all digits (up to 24 digits) of that call

log entry in the directory.

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Caller ID

Delete from the call log

To delete one entry:

1. When in the call log, press or to browse.

2. Press MUTE/DELETE to delete the selected entry. The screen displays

DELETING... and then you hear a confirmation tone.

To delete all entries:

1. Press MENU/SELECT when the handset is not in use.

2. Press or to select >CALL LOG, then press MENU/SELECT.

3. Press or to select >DEL ALL CALLS, then press MENU/SELECT. The

screen shows DELETE ALL CALLS?

4. Press MENU/SELECT to save. The screen shows DELETING... and then you

hear a confirmation tone.

Call log display screen messages

Displays:

When:

The caller is blocking the name information.

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

The caller is blocking the telephone number.

The caller is blocking the name and telephone number.

The caller’s name is unavailable.

The caller’s telephone number is unavailable.

No call information is available about this caller.

It is a long distance call.

LONG DISTANCE

-OR-

L(before the caller’s

number)

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Answering system settings

Answering system setup

Use the answering system menu of a system handset to turn on or off the

answering system or message alert tone, set up the announcement message,

activate the call screening, or change the number of rings, remote access code

and message recording time.

You can turn the answering system on or off from either the handset or the

telephone base, but you can only use the handset to change other answering

system settings.

Answer on/off

The answering system must be turned on to answer and

record messages.

When the answering system is turned on, the

/ANS ON/OFF light on the telephone base turns on and

ANS ON displays on the handset.

To turn on or off with the telephone base:

Press /ANS ON/OFF to turn the built-in answering system on

HANDSET 1

or off. When the answering system is turned on, it announces,

“Calls will be answered.” When the answering system is turned

off, it announces, “Calls will not be answered.”

ANS ON

3:15PM

12/25

To turn on or off with the handset:

1. Press MENU/SELECT when the handset is not in use.

2. Press or to select >ANSWERING SYS, then press MENU/SELECT.

3. Press or to select >ANSWER ON/OFF, then press MENU/SELECT.

4. Press or to choose ON or OFF, then press MENU/SELECT to save. You

hear a confirmation tone.

You cannot turn the answering system on or off while a handset is on a call or

the telephone base is playing messages.

Announcement

The telephone is preset with a greeting that answers calls with “Hello, please

leave a message after the tone.” You can use this preset announcement, or

replace it with your own.

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Answering system settings

Record a new announcement

1. Press MENU/SELECT when the handset is not in use.

2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.

3. Press MENU/SELECT to choose >ANNOUNCEMENT. The system announces,

“To play, press 2. To record, press 7.”

4. Press 7. The system announces, “Record after the tone. Press 5 when you are done.”

5. After the tone, face and speak towards the handset microphone to record your

announcement.

6. Press 5 when you finish the recording. The handset plays back the

recorded announcement.

Your announcement can be up to 90 seconds in length. The system does not

record any announcement shorter than two seconds.

Play the announcement

1. Press MENU/SELECT when the handset is not in use.

2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.

3. Press MENU/SELECT to choose >ANNOUNCEMENT. The system announces,

“To play, press 2. To record, press 7.”

4. Press 2 to play the current announcement from the speakerphone.

•

Press /VOLUME to decrease or /VOLUME to increase the

listening volume.

•

Press to switch between the speakerphone and the handset earpiece.

Delete your announcement

1. Press MENU/SELECT when the handset is not in use.

2. Press or to select >ANSWERING SYS, then press MENU/SELECT.

3. Press MENU/SELECT to select >ANNOUNCEMENT.

4. The handset announces, “To play, press 2. To record, press 7” and the screen

displays 2-PLAY 3-DELETE 5-STOP 7-RECORD. Press 3 or

MUTE/DELETE to delete your own recorded announcement. The handset

announces, “Announcement deleted.”

When your announcement is deleted, calls are answered with the

default announcement.

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Answering system settings

Call screening

You can listen at the telephone base to a caller leaving a message. If you want to

turn off the call screening feature, use a system handset to turn this feature off.

1. Press MENU/SELECT when the handset is not in use.

2. Press or to select >ANSWERING SYS, then press MENU/SELECT.

3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

4. Press MENU/SELECT to select >CALL SCREENING.

5. Press or to choose ON or OFF, then press MENU/SELECT to save. You

hear a confirmation tone.

Number of rings

You can set the answering system to answer an incoming call after two, three, four,

five, six rings; or toll saver. With toll saver selected, the answering system answers

a call after two rings if you have new messages, and after four rings when there are

no new messages. This feature allows you to check for new messages and avoid

paying long distance charges if you are calling from out of your local area.

1. Press MENU/SELECT when the handset is not in use.

2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.

3. Press or to scroll to >ANS SYS SETUP, then press MENU/SELECT.

4. Press or to scroll to ># OF RINGS, then press MENU/SELECT.

5. Press or to scroll and choose among 2, 3, 4, 5, 6 or TOLL SAVER.

6. Press MENU/SELECT to save. You hear a confirmation tone.

Remote access code

A two-digit security code is required to access the answering system remotely from

any touch-tone telephone. The default code is 19. You can set the code from 00 to 99.

1. Press MENU/SELECT when the handset is not in use.

2. Press or to select >ANSWERING SYS, then press MENU/SELECT.

3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

4. Press or to select >REMOTE CODE, then press MENU/SELECT.

5. Press the dialing keys (0-9) to enter the code or or to select from 00 to 99,

then press MENU/SELECT to save your selection. You hear a confirmation tone.

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Answering system settings

Message alert tone

When the message alert tone is turned on and you have new message(s), the

telephone base beeps every 10 seconds. Unless you change it, the message

alert tone is set to off.

1. Press MENU/SELECT when the handset is not in use.

2. Press or to select >ANSWERING SYS, then press MENU/SELECT.

3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

4. Press or to select >MSG ALERT TONE, then press MENU/SELECT.

5. Press or to choose ON or OFF, then press MENU/SELECT to save your

selection. You hear a confirmation tone.

•

The answering system must be turned on for the message alert tone

to function.

•

Press any key on the telephone base (except /FIND HANDSET) to

temporarily silence the message alert tone.

Recording time

You can set the recording time for each incoming message.

1. Press MENU/SELECT when the handset is not in use.

2. Press or to select >ANSWERING SYS, then press MENU/SELECT.

3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

4. Press or to select >RECORDING TIME, then press MENU/SELECT.

5. Press or to choose from 3 MINUTES, 2 MINUTES or 1 MINUTE, then

press MENU/SELECT to save. You hear a confirmation tone.

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Answering system operation

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice

messages: those left on its built-in answering system and those left at your

service provider’s (fees may apply). Your telephone’s built-in answering system

messages and voicemail messages are separate. Each alerts you to new

messages differently.

•

If XX NEW MESSAGES and

display on the handset and the message

window on the telephone base flashes, there are new messages recorded

on the built-in answering system. Press MENU/SELECT twice on the handset

(page 44) or /PLAY/STOP on the telephone base (page 44) to listen.

•

If NEW VOICEMAIL and

display on the handset, your telephone service

provider is indicating that it has new voicemail for you. To listen to your

voicemail, you typically dial an access number provided by your telephone

service provider, followed by security code or PIN.

Some service providers bundle or combine multiple services like voicemail and

call waiting, so you may not be aware that you have voicemail. To check what

services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off

your answering system. To use your answering system rather than your

voicemail service, contact your telephone service provider to deactivate

your voicemail service.

Using the answering machine and voicemail together

You can also use your telephone answering system and voicemail together by

setting your built-in answering system to answer before voicemail answers as

described below. To learn how to program your voicemail settings, contact your

telephone service provider. Then, if you are on a call, or if the answering system

is busy recording a message and you receive another call, the second caller can

leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your

voicemail is set to answer. For example, if your voicemail answers after six rings,

set your answering system to answer after four rings. Some voicemail providers

may program the delay before answering calls in seconds instead of rings. In this

case, allow six seconds per ring when determining the appropriate setting.

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Answering system operation

Voice prompts

The system provides voice prompts to guide you through recording

announcement and remote access.

Message capacity

The answering system can record up to 99 messages, depending on the length

of each message. Individual messages can be up to three minutes see page 40

to change the length. The total recording time for the announcement, messages

and memos is approximately 14 minutes. The actual recording time depends on

individual message characteristics. Messages remain available for replay until

you delete them.

If the memory is full, the answering system announces, “Memory is full.” The

number of messages and F flash alternately in the message window, and

REC MEM FULL appears on the handset. You must delete some messages

before recording new ones.

Answering system new message indication

When there are new message (including memos),

HANDSET 1

2 NEW MESSAGES

XX NEW MESSAGES and

display on handset, and the

message window on the telephone base flashes. When you

are reviewing a new message, displays on the handset.

3:15PM

12/25

If the message alert tone is turned on, the telephone base

beeps every 10 seconds when there are new messages.

Call screening at the telephone base

If the answering system and call screening are on (see Call screening on page 39),

the announcement and the incoming message broadcast at the telephone base when

a call is answered by the answering system.

Options while recording a message:

•

Press /VOL or /VOL on the telephone base to adjust the call

screening volume.

•

Press /PLAY/STOP to temporarily turn on or off call screening.

Press /VOL to temporarily turn on call screening when it is set to off.

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Answering system operation

Call screening at the handset

If the answering system is on, the announcement and the incoming message

broadcast at the telephone base when a call is answered by the answering system.

At the same time, the handset shows TO SCREEN CALL, PRESS [SELECT].

Press MENU/SELECT to screen the call on your handset. The handset shows

the caller’s information. If you do not subscribe to caller ID service, the handset

shows SCREENING...

Call screening setting has no effect on the call screening at the handset.

Call intercept

While call screening, you can press

recording and speak to the caller.

/FLASH or

on the handset to stop

Message playback

You can use either a handset or the telephone base to play messages. If there are

new messages, the system plays back only the new messages (oldest first). If there

are no new messages, the system plays back all old messages (oldest first).

When playback begins, the total number of messages is announced. Before

each message playback, you hear the day and time it was received. After the last

message is played, you hear “End of messages.”

•

Only one handset or the telephone base can access the answering system at

a time.

•

During message playback, if there is an incoming call or another handset

makes a call, message playback will be stopped.

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Answering system operation

Message playback (continued)

To play messages with the telephone base:

Press

/PLAY/STOP when the telephone is not in use.

Options during playback:

•

Press /VOL or /VOL to adjust the speaker volume.

Press /SKIP to skip to the next message.

Press /REPEAT to repeat the message currently playing. Press

/REPEAT twice to listen to the previous message.

•

Press X/DELETE to delete the current message. The system advances to the

next message.

Press /PLAY/STOP to stop.

When there are no messages in the answering system, the handset shows

NO MESSAGE and announces, “You have no message.”

To play messages with a handset:

Press MENU/SELECT twice when the telephone is not in use.

The screen displays 3-DELETE 5-STOP 4-REPEAT 6-SKIP

and the handset announces the total number of messages.

3-DELETE 5-STOP

4-REPEAT 6-SKIP

1/13

Options during playback:

3:15PM

•

Press /VOLUME to decrease or /VOLUME to increase the

message playback volume.

•

Press to switch between the speakerphone and the handset.

Press 3 or MUTE/DELETE to delete the message. The handset announces,

“Message deleted.”

•

Press 5 to stop the playback.

Press 4 to repeat the message currently playing. Press 4 twice to listen to the

previous message.

•

Press 6 to skip to the next message.

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Answering system operation

Delete all old messages

To delete all old messages with the telephone base:

1. Press X/DELETE on the telephone base. The system announces, “To delete

all old messages, press DELETE again.”

2. Press X/DELETE within three seconds. The system announces, “All old

messages deleted.”

To delete all old messages with a handset:

1. Press MENU/SELECT when the handset is not in use.

2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.

3. Press or to scroll to >DELETE ALL OLD.

4. Press MENU/SELECT. The screen shows DELETE ALL OLD MESSAGES?

5. Press MENU/SELECT. The screen shows DELETING... and then

ALL OLD MSGS DELETED! with a confirmation tone.

•

If there are no old messages and you press X/DELETE twice on the telephone

base, the system announces, “You have no old message.” On the handset,

when you select DELETE ALL OLD, the screen shows NO MESSAGE.

•

Only old messages can be deleted.

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Answering system operation

Record, play or delete memos

Memos are messages you record yourself. They are saved, played back and

deleted exactly like incoming messages. You can record a memo as a reminder

to yourself, or leave a message for someone else using the same telephone.

1. Press MENU/SELECT when the handset is not in use.

2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.

3. Press or to scroll to >RECORD MEMO.

4. Press MENU/SELECT. The system announces, “Record after the tone.

Press 5 when you are done.”

5. Speak towards the handset microphone after a long beep. You can record a

memo up to three minutes. Memos shorter than two seconds are not recorded.

6. Press 5 to stop recording. The system announces, “Recorded.”

•

If you record a memo when the answering system memory is full, “Memory is

full ” will be announced.

•

When the answering system has less than three minutes of recording time

left, “Less than three minutes to record,” is announced at the telephone base

and the handset displays REC MEM LOW.

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Answering system operation

Message window displays

The message window on the telephone base displays the total number of

messages. See the table below for other message window displays.

Window display

Description

No messages.

The total number of old messages recorded.

1-99

The current message number during old message playback.

When time and date are not set, it flashes the total number

of new messages recorded, or the total number of old

messages recorded.

0-99(flashing)

The telephone base may have lost and regained power. The

clock needs to be set.

The answering system memory is full with total number of

messages recorded.

1-99&F (alternating)

The telephone base speaker volume level while adjusting.

The telephone base ringer level while adjusting.

1-8

0-6

- -

The answering system is being programmed by a

system handset.

The answering system is answering a call, or recording a

memo or announcement.

The answering system is being accessed remotely.

When the memory is full, the answering system answers incoming calls after

10 rings and announces, “Memory is full. Enter your remote access code.”

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Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely

from any touch-tone telephone. The preset code is 19; see Remote access

code on page 39 to change it.

To remotely access the answering system:

1. Dial your telephone number from any touch-tone telephone.

2. When the answering system answers, enter the two-digit remote access code.

3. Then you can enter one of the following remote commands.

Command

Function

Play all messages.

Play new messages.

Delete a message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record an announcement.

End the call.

Turn the answering system on or off.

4. Hang up or press 8 to end the call.

•

If you do not press any keys after you enter the remote access code, all new

messages play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help

menu options. If you do not press any key within 20 seconds, the remote

access call automatically disconnects.

•

When the answering system is turned off, the telephone answers after

10 rings, and announces, “Please enter your remote access code.”

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Appendix

Handset display screen messages

There are no call log entries.

CALL LOG EMPTY

You are calling another handset.

CALLING HANDSET X

(for models with three or more

handsets)

CALLING OTHER HANDSET

(for models with two handsets)

You have transferred an outside call to another

cordless handset.

CALL TRANSFERRED

There are no directory entries.

DIRECTORY EMPTY

DIRECTORY FULL

The directory is full. You cannot save any new entries

unless you delete some current entries.

You have just ended a call.

Another handset is calling.

ENDED

HANDSET X IS CALLING

(for models with three or more

handsets)

OTHER HANDSET IS

CALLING

(for models with two handsets)

There is a call coming in.

INCOMING CALL

INTERCOM

The handset is on an intercom call.

The intercom call has just ended.

INTERCOM ENDED

INTERCOM TO:

You have started the intercom process, and need to enter

the number of the handset you wish to call.

You have started transferring a call, and need to enter the

desired handset number.

An extension telephone on the same line or one of the

handset is in use.

LINE IN USE

The battery needs to be charged.

Mute is off so the other party can hear your voice.

The microphone is off.

LOW BATTERY

MICROPHONE ON

MUTED

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Appendix

Handset display screen messages

The telephone number you have entered is already stored

in the directory.

NUMBER ALREADY SAVED

NEW VOICEMAIL

There are new voicemail messages from your telephone

service provider.

You place the handset in the telephone base or charger

without installing a battery in that handset.

NO BATTERY

There is no telephone line connected.

NO LINE

There are no messages in the answering system.

NO MESSAGE

Someone else is already using the directory, speed dial list,

call log or answering system.

NOT AVAILABLE

AT THIS TIME

The handset has lost communication with the

telephone base.

OUT OF RANGE OR

NO PWR AT BASE

The telephone base is paging all handsets.

The handset is on a call.

**PAGING**

PHONE

The battery is very low. The handset should be placed in

the telephone base or charger for charging.

PLACE IN CHARGER

The answering system memory is full.

REC MEM FULL

REC MEM LOW

The answering system has less than three minutes of

recording time left.

The ringer is muted temporarily during an incoming call.

The entry has been saved in the directory.

RINGER MUTED

SAVED

The handset speakerphone is in use.

SPEAKER

Failed intercom or two handsets are already on a call.

Communication between the handset and the telephone

base is lost during a call.

UNABLE TO CALL.

TRY AGAIN

There are XX new calls in the caller ID history.

XX MISSED CALLS

XX NEW MESSAGES

There are XX new messages in the answering system.

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Appendix

Handset and telephone base indicators

Handset lights

On when the handset speakerphone is in use.

CHARGE

On when the handset is charging in the telephone base or charger.

Telephone base lights

IN USE

On when the telephone line is in use.

On when the answering system is answering a call.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

Flashes when you are deregistering all handsets.

On when the answering system is turned on.

/ANS ON/OFF

Handset icons

Battery status - flashes when the battery is low and needs charging.

Battery status - animates when the battery is charging.

The speakerphone is in use.

The handset ringer is turned off.

New voicemail - indicates you have received new voicemail message(s)

from the telephone service provider.

ANS ON

The answering system is turned on.

There are new answering system messages.

NEW

New call log entries - indicates you have new missed call(s) in the

call log.

MUTE

The microphone is muted.

The message number currently playing and total number of

messages recorded.

1/13

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Appendix

Battery

It takes up to 10 hours for the battery to be fully charged. When it is fully charged,

you can expect the following performance:

Operation

Operating time

Up to seven hours

Up to four hours

Up to five days

While in handset use (talking*)

While in speakerphone mode (talking*)

While not in use (standby**)

*Operating times vary depending on your actual use and the age of the battery.

**Handset is not charging or in use.

The battery needs charging when:

•

A new battery is installed in the handset.

The handset beeps.

A battery is properly installed and the screen is blank.

LOW BATTERY or PLACE IN CHARGER shows on the handset screen.

CAUTION:

To reduce the risk of fire or injury, read and follow these instructions:

•

Use only the battery(ies) provided or equivalent. To order a replacement, visit our

website at www.vtechphones.com or call 1(800) 595-9511. In Canada, go to

www.vtechcanada.com or dial 1 (800) 267-7377.

•

Do not dispose of the battery(ies) in a fire. Check with local waste management codes

for special disposal instructions.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may

cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with

conductive materials.

Charge the batteries provided with or identified for use with this product only in

accordance with the instructions and limitations specified in this manual.

•

Observe proper polarity orientation between the battery and metallic contacts.

To prevent fire or shock hazard, do not expose this product to water or any type

of moisture.

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Appendix

Expand your telephone system

The handsets provided with your telephone system are already registered. Each

handset is assigned a number that show on the handset display. Additional

handsets registered to the telephone system are assigned in sequential order.

For instance, if the telephone system already has HANDSET 1 and

HANDSET 2, the new registered handset is assigned HANDSET 3. This

telephone system accommodates up to five handsets.

Add and register a handset (optional)

You can add new handsets (CS6409, purchased separately) to your telephone

system. Each handset must be registered with the telephone base before use.

When first purchased, each expansion handset shows 1.PRESS FIND HS ON

BASE 4 SEC and 2.THEN PRESS # ON HANDSET alternately. You may need

to charge the handset before registering to the telephone base. For more details

on battery charging, see the table on page 4.

To register a handset:

1. Place the unregistered handset in the telephone base or charger. If

1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET

do not appear alternately on the handset screen after a few seconds, remove

the handset and place it in the telephone base or charger again.

2. On the telephone base, press and hold /FIND HANDSET

for about four seconds until the red IN USE light on the

telephone base turns on.

3. On the handset, press # (pound key) and the handset

shows REGISTERING..... PLEASE WAIT. The handset

shows HANDSET REGISTERED and you hear a beep

when the registration process completes. It takes about

60 seconds to complete.

•

If the registration fails, the handset shows REGISTRATION FAILED and

then 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON

HANDSET alternately. Remove the handset from the telephone base and

place it back in. Try the registration process again.

•

You cannot register a handset if any other system handset is in use.

To reset the telephone, unplug the power and the battery for a few seconds

then plug them back in.

•

Only one handset can register to the telephone base at a time.

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Appendix

Replace a handset

If you want to replace a handset or reassign the designated handset number of

a registered handset, you must deregister all the handsets and then individually

To make deregistration easier, read all of the instructions below before you begin.

To deregister all handsets:

1. Press and hold /FIND HANDSET on the telephone base for about 10 seconds

until the IN USE light on the telephone base turns on and starts to flash.

2. Press and release /FIND HANDSET again. You must press

/FIND HANDSET while the IN USE light is still flashing. The IN USE light

flashes for approximately five seconds. If the light stops flashing, start again at

Step 1.

3. All handsets show 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS

# ON HANDSET alternately when the deregistration process completes. The

deregistration process takes about 10 seconds to complete.

If deregistration fails, you may need to reset the telephone and try again.

To reset:

1. Pick up the registered handset and then press

/FLASH.

2. Press OFF/CANCEL and place the handset back in the telephone base.

-OR-

•

Unplug the power from the telephone base, then plug it back in.

You cannot deregister handsets if any other system handset is in use.

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below.

For customer service, visit our website www.vtechphones.com, or call

1(800) 595-9511. In Canada, go to www.vtechcanada.com, or call

1 (800) 267-7377.

My telephone does not work at all.

•

Make sure the battery is installed and charged correctly (pages 3-5). For optimum daily

performance, return the handset to the telephone base or charger after use.

Make sure that the power adapter is securely plugged into an outlet not controlled by a

wall switch.

Make sure the telephone line cord is plugged firmly into the telephone base and the

telephone wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

then plug it back in. Allow up to one minute for the cordless handset and telephone

base to synchronize.

•

Charge the battery in the handset for up to 10 hours.

If the battery is completely depleted, it may take up to 30 minutes to charge the handset

before LOW BATTERY appears on the screen (page 5).

•

Remove and install the battery again. If that still does not work, it may be necessary to

purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working

telephone. If the other telephone does not work, the problem is probably in the wiring or

the local telephone service. Contact your telephone service provider.

There is no dial tone.

•

Try all the above suggestions.

Move the cordless handset closer to the telephone base. It may be out of range.

The telephone line cord may be defective. Install a new telephone line cord.

Disconnect the telephone base from the telephone wall jack and connect a different

telephone. If there is no dial tone on this telephone either, the problem is in your wiring

or local telephone service. Contact your telephone service provider (charges may apply).

•

If you have changed your telephone service to digital service from a cable company or

a VoIP service provider, the telephone line may need to be rewired to allow all existing

telephone jacks to work. Contact your service provider for more information.

I cannot dial out.

•

Try all the above suggestions.

Make sure there is a dial tone before dialing. It is normal if the handset takes a second

or two to synchronize with the telephone before producing a dial tone. Wait an extra

second before dialing.

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Appendix

Troubleshooting

•

If other telephones in your home are having the same problem, the problem is in the

wiring or local telephone service. Contact your telephone service provider (charges

may apply).

•

Eliminate any background noise. Mute the cordless handset before dialing, or dial from

another room in your home with less background noise.

If you have changed your telephone service to digital service from a cable company or

a VoIP service provider, the telephone line may need to be rewired to allow all existing

telephone jacks to work. Contact your service provider for more information.

1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET

appear alternately on the handset and it does not work at all.

•

The handset may be deregistered from the telephone base. Refer to Add and register

a handset (optional) on page 53 to register the handset to the telephone base.

LOW BATTERY shows on the handset screen.

•

Place the handset in the telephone base or charger for recharging.

Remove and install the battery again and use it until fully depleted, then charge the

handset in the telephone base or charger for up to 10 hours.

•

If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not

accept charge.

•

Make sure the handset is placed in the telephone base or charger correctly. The

CHARGE light on the handset should be on.

•

Remove and install the battery again, then charge for up to 10 hours.

If the handset is in the telephone base or charger but CHARGE light on the handset is

not on, refer to The CHARGE light is off below.

•

If the battery is completely depleted, it may take up to 30 minutes to charge the handset

before LOW BATTERY appears on the screen (page 5).

Purchase a new battery. Refer to Battery installation (page 3).

The CHARGE light is off.

•

Clean the charging contacts on the handset and telephone base each month with a

pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cord are plugged in correctly and

securely (page 2).

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to

one minute for the handset and telephone base to reset.

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Appendix

Troubleshooting

The telephone does not ring when there is an incoming call.

•

Make sure the handset ringer volume is not set to off (page 13) and the telephone base

ringer volume is not set to zero (page 12).

•

Make sure the telephone line cord and power adapter are plugged in properly (page 2).

The handset may be too far from the telephone base. Move it closer to the

telephone base.

•

There may be too many extension phones on the telephone line to allow all of them to

ring simultaneously. Unplug some of them.

If other telephones in your home are having the same problem, the problem is in the

wiring or local service. Contact your telephone service provider.

Other electronic products such as HAM radios and other DECT phones can cause

interference with your cordless phone. Try installing your phone as far away as possible

from these types of electronic devices.

•

Test a working telephone at the telephone wall jack. If another telephone has the same

problem, the problem is in the telephone wall jack. Contact your telephone

service provider.

•

The telephone line cord may be defective. Install a new telephone line cord.

Remove and install the battery again, and place the handset in the telephone base

or charger.

•

Wait for the handset to synchronize with the telephone base. Allow up to one minute for

this to take place.

My handset beeps and is not performing normally.

•

Make sure the power cord is securely plugged into the telephone base. Plug the

telephone base into a different working electrical outlet not controlled by a wall switch.

•

Move the handset closer to the telephone base. It may be out of range.

Reset the telephone base by unplugging the electrical power to the base. Wait for

15 seconds and plug it back in again. Allow up to one minute for the cordless handset

and telephone base to synchronize.

•

Other electronic products such as HAM radios and other DECT phones can cause

interference with your cordless phone. Try installing your phone as far away as possible

from these types of electronic devices.

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Appendix

Troubleshooting

There is interference during a telephone conversation. My calls fade out

when I am using the cordless handset.

•

The handset may be out of range. Move it closer to the telephone base.

•

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

your telephone line, you must install a DSL filter between the telephone line cord and

the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL

interference. Contact your DSL service provider for more information about DSL filters.

•

Appliances or other cordless telephones plugged into the same circuit as the telephone

base can cause interference. Try moving the appliance or telephone base to

another outlet.

Other electronic products such as HAM radios and other DECT phones can cause

interference with your cordless phone. Try installing your phone as far away as possible

from these types of electronic devices.

If your telephone is plugged in with modem or a surge protector, plug the telephone

(or modem/surge protector) into a different location. If this does not solve the problem,

relocate your telephone or modem farther apart from each other, or use a different

surge protector.

•

The location of your telephone base can impact the performance of your cordless

phone. For better reception, install the telephone base in a centralized location within

your home or office, away from walls or other obstructions. In many environments,

elevating the telephone base improves overall performance.

•

Disconnect the telephone base from the telephone wall jack and plug in a corded

telephone. If calls are still not clear, the problem is probably in the wiring or local

service. Contact your telephone service provider (charges may apply).

If other telephones in your home are having the same problem, the problem is in the

wiring or local telephone service. Contact your telephone service provider (charges

may apply).

I hear other calls when using the telephone.

•

Disconnect the telephone base from the telephone wall jack. Plug in a different

telephone. If you still hear other calls, the problem is probably in the wiring or local

service. Contact your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

•

Make sure the telephone line cord is plugged in securely.

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Appendix

Troubleshooting

REGISTRATION FAILED appears on the handset.

•

Only one handset can be registered at a time. If you have multiple handsets to register,

please follow the instructions on page 53 for the first handset. Once a handset has been

successfully registered, repeat the steps for each handset that needs to be registered.

•

Make sure that the telephone base and handset(s) are in idle mode when registering

a handset.

Follow the steps on page 62 for the common cure for electronic equipment, then try

again to register a handset.

My caller ID features are not working properly.

•

Caller ID is a subscription service. You must subscribe to this service from your

telephone service provider for this feature to work on your telephone.

•

The caller may not be calling from an area which supports caller ID.

Both your and your caller’s telephone service providers must use equipment compatible with

the caller ID service.

•

The caller ID information shows after the first or second ring.

If you subscribe to high-speed Internet service (DSL - digital subscribe line) through

your telephone line, you must install a DSL filter between the telephone line cord and

the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL

interference. Contact your DSL service provider for more informaton about DSL filters.

The telephone does not receive caller ID or the telephone does not show

caller ID during call waiting.

•

Make sure you subscribe to caller ID with call waiting features provided by your

telephone service provider.

•

The caller may not be calling from an area which supports caller ID.

Both your and your caller’s telephone service providers must use equipment compatible

with caller ID service.

•

If you subscribe to high-speed Internet service (DSL - digital subscribe line) through

your telephone line, you must install a DSL filter between the telephone line cord and

the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL

interference. Contact your DSL service provider for more informaton about DSL filters.

Caller ID entries do not match the numbers I need to dial.

•

Caller ID service delivers 10 digits (the area code plus the seven -digits number). If you

need to dial something other than 10 digits, see View dialing options on page 35.

•

If you dial seven digits for local calls, you may want to use the home area code

feature (page 17).

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Appendix

Troubleshooting

OUT OF RANGE OR NO PWR AT BASE shows in the handset screen.

•

The handset may be out of range. Move it closer to the telephone base.

•

Make sure the power cord is securely plugged into the telephone base. Use a working

electrical outlet not controlled by a wall switch.

•

Reset your telephone by unplugging the power adapter from the telephone base.

Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the

power adapter and reinstall the battery. Place the handset in the telephone base and

allow up to one minute for the handset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause

interference with your cordless phone. Try installing your phone as far away as possible

from these types of electronic devices.

NEW VOICEMAIL and

show on the display and I don’t know why.

•

Your telephone has voicemail indication that is separate from the built-in answering

system. If NEW VOICEMAIL and appear on the display, then your telephone has

received a signal from your telephone service provider that you have a voicemail

message waiting for you to retrieve from your telephone service provider. Contact your

telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

•

Your telephone has both a built-in answering system and voicemail indication. They are

independent features and each alerts you to new messages differently (see Answering

system new message indication on page 42). If you subscribe to voicemail service

from your telephone service provider (charges may apply), contact your telephone

service provider for more information on how to access your voicemail.

The answering system does not answer after correct number of rings.

•

Make sure the answering system is on. When the answering system is on, ANS ON

should show on the handset and the /ANSWER ON/OFF light is lit on the telephone base

(see Answer on/off on page 37).

•

If toll saver is selected, the number of rings changes to two when there are new

messages (see Number of rings on page 39).

If the memory is full or the answering system is off, the answering system answers after

10 rings. In some cases, the answering system is affected by the ringing system used

by the telephone service provider.

•

If you subscribe to voicemail service, change the number of rings so that your

answering system answers before your voicemail answers (see Answering system

new message indication on page 42). To get help with your voicemail settings, contact

your telephone service provider.

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Appendix

Troubleshooting

•

If there is a fax machine connected to the same telephone line, try disconnecting the

fax machine. If that solves the problem, consult your fax machine documentation for

information on compatibility with answering systems.

The outgoing announcement is not clear.

•

When recording the announcement, make sure you speak in a normal tone of voice

towards the microphone of the handset.

•

Make sure there is no background noise when recording.

The answering system does not record messages.

•

Make sure the answering system is on (see Answer on/off on page 37).

•

Make sure the memory of the answering system is not full. When the answering machine

memory is full, it does not record new messages until some old messages are deleted.

•

If you subscribe to voicemail service, change the number of ring so that your

answering system answers before your voicemail answers (see Answering system

new message indication on page 42). To determine how many rings activate your

voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the

fax machine. If that solves the problem, consult your fax machine documentation for

information on compatibility with answering systems.

The messages on the answering system are very difficult to hear.

•

Press /VOL on the telephone base or /VOLUME on the handset to increase the

speaker volume.

The messages on the answering system are incomplete.

•

If a caller leaves a very long message, part of it may be lost when the answering system

disconnects the call after the preset recording time.

If the memory on the answering system becomes full during a message, the answering

system stops recording and disconnects the call.

If the caller’s voice is very soft, the answering system may stop recording and

disconnect the call.

The answering system does not respond to remote commands.

•

Make sure to enter your remote access code correctly (see Remote access code on

page 39).

•

Make sure you are calling from a touch-tone telephone. When you dial a number, you

should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and

cannot active the answering system.

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Appendix

Troubleshooting

•

The answering system may not detect the remote access code while your

announcement is playing. Try waiting until the announcement is over before entering

the code.

•

There may be interference on the telephone line you are using. Press the dialing

keys firmly.

I subscribe to a nontraditional telephone service that uses my computer to

establish connections, and my telephone doesn’t work.

•

Make sure your computer is powered on.

Make sure your Internet connection is working properly.

Make sure that the software is installed and running for your nontraditional

telephone service.

•

Make sure to plug your USB telephone adapter into a dedicated USB port on your

computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In

these instances, try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone

service. Contact your service provider for more information.

Common cure for electronic equipment.

If your telephone does not seem to be responding normally, try putting the handset in its

base. If this does not fix the problem, do the following (in the order listed):

1. Disconnect the power to the telephone base.

2. Disconnect the cordless handset battery.

3. Wait a few minutes before connecting power to the telephone base.

4. Install the battery again and place the cordless handset in the telephone base

or charger.

5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one

minute for this to take place.

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Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce

the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a

damp cloth for cleaning.

4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or

swimming pool, or in a wet basement or shower.

5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

6. Slots and openings in the back or bottom of the telephone base and handset are provided for

ventilation. To protect them from overheating, these openings must not be blocked by placing the

product on a soft surface such as a bed, sofa or rug. This product should never be placed near

or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If

you are not sure of the type of power supply in your home or office, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

9. Never push objects of any kind into this product through the slots in the telephone base or handset

because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any

kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized

service facility. Opening or removing parts of the telephone base or handset other than specified

access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can

cause electric shock when the product is subsequently used.

11. Do not overload wall outlets and extension cords.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions:

•

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled onto the product.

If the product has been exposed to rain or water.

If the product does not operate normally by following the operating instructions. Adjust only those

controls that are covered by the operation instructions. Improper adjustment of other controls

may result in damage and often requires extensive work by an authorized technician to restore

the product to normal operation.

•

If the product has been dropped and the telephone base and/or handset has been damaged.

If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of

electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,

a spark may be created when the adapter is plugged into the power outlet, or when the handset is

replaced in its cradle. This is a common event associated with the closing of any electrical circuit.

The user should not plug the phone into a power outlet, and should not put a charged handset

into the cradle, if the phone is located in an environment containing concentrations of flammable

or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment

could create a fire or explosion. Such environments might include: medical use of oxygen without

adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural

gas; etc.

15. Only put the handset of your telephone next to your ear when it is in normal talk mode.

16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The

prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or

cabinet outlet.

SAVE THESE INSTRUCTIONS

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Appendix

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary

evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.

Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

•

Should keep wireless telephones at least six inches from the pacemaker.

•

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,

when it is turned ON.

•

Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not

identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications

Commission (FCC). Even so, this handset and telephone base can communicate over only a certain

distance - which can vary with the locations of the telephone base and handset, the weather, and the

layout of your home or office.

When the handset is out of range, the handset displays OUT OF RANGE OR NO PWR AT BASE.

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not

connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to

answer the call.

If the handset moves out of range during a telephone conversation, there might be interference.

To improve reception, move closer to the telephone base.

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Appendix

Maintenance

Taking care of your telephone

•

Your telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

•

Place the handset down gently.

Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with

wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

•

Electrical storms can sometime cause power surge harmful to electronic equipment. For your own

safety, take caution when using electric appliances during storms.

Cleaning your telephone

•

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only

with a soft cloth slightly dampened with water or mild soap.

•

Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing

in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG

THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone

out by the unplugged cords.

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Appendix

About cordless telephones

•

Privacy: The same features that make a cordless telephone convenient create some limitations.

Telephone calls are transmitted between the telephone base and the cordless handset by radio

waves, so there is a possibility that the cordless telephone conversations could be intercepted by

radio receiving equipment within range of the cordless handset. For this reason, you should not think

of cordless telephone conversations as being as private as those on corded telephones.

•

Electrical power: The telephone base of this cordless telephone must be connected to a working

electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made

from the cordless handset if the telephone base is unplugged, switched off or if the electrical power

is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause

interference to televisions and VCRs. To minimize or prevent such interference, do not place

the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is

experienced, moving the cordless telephone farther away from the TV or VCR often reduces or

eliminates the interference.

•

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit

with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat

and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do

not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could

release caustic material which could cause injury.

The RBRC^®seal

The RBRC^®seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is

voluntarily participating in an industry program to collect and recycle these batteries at the end of their

useful lives, when taken out of service within the United States and Canada.

The RBRC^®program provides a convenient alternative to placing used nickel-metal hydride batteries

into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC^®makes it easy for you to drop off the spent battery at local retailers

participating in the RBRC^®program or at authorized VTech product service centers. Please call

1 (800) 8 BATTERY^TMfor information on Ni-MH battery recycling and disposal bans/restrictions in your

area. VTech’s involvement in this program is part of its commitment to protecting our environment and

conserving natural resources.

RBRC^®is a registered trademark of Rechargeable Battery Recycling Corporation.

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Appendix

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer”

or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from

defects in material and workmanship, pursuant to the following terms and conditions, when installed and

used normally and in accordance with the Product operating instructions. This limited warranty extends

only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and

workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at

VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use

new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a

new or refurbished Product of the same or similar design. We will retain defective parts, modules, or

equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech

will return the repaired or replacement Products to you in working condition. You should expect the

repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If

VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this

limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from

the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original

one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper

installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid

intrusion; or

2. Product that has been damaged due to repair, alteration or modification by anyone other than an

authorized service representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability,

or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers

have been removed, altered or rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America

or Canada, or used for commercial or institutional purposes (including but not limited to Products

used for rental purposes); or

7. Product returned without a valid proof of purchase (see item 2 on the next page); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of

systems outside the unit.

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Appendix

Limited warranty (continued)

How do you get warranty service?

To obtain warranty service, please visit our website www.vtechphones.com, or call 1 (800) 595-9511.

In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls

and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and

transportation and are responsible for delivery or handling charges incurred in the transport of the

Product(s) to the service location. VTech will return repaired or replaced Product under this limited

warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage

or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of

purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you

authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and

return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location

along with a description of the malfunction or difficulty; and

2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model)

and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all

other written or oral communications related to this Product. VTech provides no other warranties for this

Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There

are no other express warranties. No one is authorized to make modifications to this limited warranty and

you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other

rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability

(an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of

purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so

the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special,

incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability

to use the Product or other associated equipment, the cost of substitute equipment, and claims by third

parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or

limitation of incidental or consequential damages, so the above limitation or exclusion may not apply

to you.

Please retain your original sales receipt as proof of purchase.

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Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device

under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are

intended to provide reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation. Privacy of communications may not

be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy

that can be safely absorbed by a user or bystander according to the intended usage of the product. This

product has been tested and found to comply with the FCC criteria. The handset may be safely held

against the ear of the user. The telephone base shall be installed and used such that parts of the user’s

body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by

the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This

identifier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network

must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant

telephone cord and modular plug is provided with this product. It is designed to be connected to a

compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to

a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to

your telephone line and still have them ring when you are called. The REN for this product is encoded as

the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3).

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Appendix

FCC, ACTA and IC regulations (continued)

In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please

contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment

connected to your telephone line, ensure the connection of this equipment does not disable your alarm

equipment. If you have questions about what will disable alarm equipment, consult your telephone

company or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has

been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its

authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily

discontinue your telephone service. The telephone company is required to notify you before interrupting

service. If advance notice is not practical, you will be notified as soon as possible. You will be given the

opportunity to correct the problem and the telephone company is required to inform you of your right to

file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment,

operation, or procedures that could affect the proper functioning of this product. The telephone company

is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers

(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference, including interference that may cause

undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada

technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of

the maximum number of devices allowed to be connected to a telephone interface. The termination on

an interface may consist of any combination of devices subject only to the requirement that the sum of

the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

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Appendix

Technical specifications

Transmit frequency

Handset: 1921.536-1928.448 MHZ

Telephone base: 1921.536-1928.448 MHZ

Channels

Nominal effective

range

Maximum power allowed by FCC and IC. Actual operating range

may vary according to environment conditions at the time of use.

Power requirements Handset: 2.4V Ni-MH battery

Telephone base: 6V DC@ 400mA

Charger: 6V AC @ 300mA

Memory

Handset directory:

50 memory locations; up to 30 digits and 15 characters

Handset call log:

50 memory locations; up to 24 digits and 15 characters

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Index

About cordless telephones 66

Add a handset 53

Handset layout 10–11

Home area code 17

Alphabetical search 29

Answer a call 18

Answering system setup 37

Answer on/off 37

Important safety instructions 63

Installation 2, 3–4

Intercom 23–25

Battery 3–4, 5, 52

Join a call 22

Caller ID 32

Call log 33

Key tone 15

Call screening 39, 42, 43

Call waiting 19

Chain dialing 21

LCD language 14

Charger installation 2

Charging 5

Create a new directory entry 27–28

Maintenance 65

Make a call 18

Memory match 34

Message alert tone 40

Message playback 43–44

Message window displays 47

Missed call indicator 34

Mute 19

Delete a directory entry 29

Delete a redial entry 20

Delete from the call log 36

Delete the announcement 38

Dial a directory entry 29

Dial a speed dial number 31

Dial mode 17

New message indication 42

Number of rings 39

Directory 26

End a call 18

Paging handsets 22

Parts checklist 1

Predial a call 18

Expand your telephone system 53

Find handset 22

Flash 19

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Index

Record a new announcement 38

Remote access 48

Remote access code 39

Review directory entries 29

Review the call log 34

Ringer 12

Ringer volume (handset) 13

Ringer volume (telephone base) 12

Safety instructions 63

Speakerphone 18

Store a speed dial entry 30

Technical speciﬁcations 71

Telephone base installation 2

Telephone base layout 9

Temporary ringer silencing 19

Temporary tone dialing 19

Transfer a call 24

Troubleshooting 55–62

View dialing options 35

Voicemail 15, 41

Voice prompts 42

Volume 12, 13, 18, 44

Wall mount installation 6

Warranty 67–68

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VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

VTech is the registered trademark of VTech Holdings Limited.

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