User’s manual
Models: CS2111
CS2112
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CS2111-11
Table of contents
Getting started . . . . . . . . . . . . . . . . . 1
Telephone base ꢀnstallatꢀon. . . . . . . . . . . . 2
Handset layout . . . . . . . . . . . . . . . . . . 5
Telephone base layout . . . . . . . . . . . . . . 6
Telephone settings . . . . . . . . . . . . . . . 7
Telephone operation . . . . . . . . . . . . . . 12
Revꢀew the dꢀrectory . . . . . . . . . . . . . . . 17
ꢀꢀ
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Table of contents
Appendix. . . . . . . . . . . . . . . . . . . . . 32
ꢀꢀꢀ
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Getting started
Parts checklist
Your telephone contaꢀns the followꢀng ꢀtems. Save your sales receꢀpt and orꢀgꢀnal packagꢀng
ꢀn case your telephone needs warranty servꢀce.
• To purchase
a replacement
battery or power
adapter, vꢀsꢀt our
websꢀte at www.
vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
com or call 1 (800)
267-7377.
2. Telephone lꢀne cord
3. Telephone base
power adapter
4. Battery compartment
cover
1. Handset
A
5. Battery
6. Telephone base
7. User’s manual
1
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Getting started
Telephone
wall jack
Telephone base
power adapter
Telephone base installation
Install the telephone base as shown
below. Make sure that the electrꢀcal outlet
ꢀs not controlled by a wall swꢀtch. Also, ꢀf
you receꢀve hꢀgh speed ꢀnternet through
your telephone lꢀne (commonly referred
to as DSL), you may need to ꢀnstall a DSL
filter to the telephone line between the
telephone base and the telephone wall
jack. Contact your DSL servꢀce provꢀder
for more information about DSL filters.
•
Use only the power
adapter supplꢀed wꢀth
thꢀs product. To order
a replacement, vꢀsꢀt
our websꢀte at www.
vtechphones.com
or call 1 (800) 595-
9511. In Canada, go
com or call 1 (800)
267-7377.
Electrꢀcal outlet
(not controlled by a
wall swꢀtch)
DSL filter (not
ꢀncluded) for
DSL users
Telephone lꢀne
cord
•
The power adapter
ꢀs ꢀntended to be
correctly orꢀented
in a vertical or floor
mount posꢀtꢀon.
The prongs are not
desꢀgned to hold the
plug ꢀn place ꢀf ꢀt ꢀs
plugged ꢀnto a ceꢀlꢀng
or an under-the-
Telephone base
table/cabꢀnet outlet.
2
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Getting started
Battery installation and charging
Install the battery as shown below. The battery may have enough charge for short calls.
For best performance, charge the battery for at least 16 hours before use. When the
battery power ꢀs low, the handset wꢀll beep, LOW BATTERY and the low battery ꢀndꢀcator
wꢀll be dꢀsplayed on the handset screen. When fully charged, the handset battery
provꢀdes approxꢀmately three and a half hours of talk tꢀme or three and a half days of
standby tꢀme.
•
•
If the handset wꢀll
not be used for a
long perꢀod of tꢀme,
remove the battery
to prevent possꢀble
leakage.
To purchase a
1. Insert the plug of the
battery as ꢀndꢀcated.
Make sure ꢀt ꢀs plugged
securely and matches
the color-coded label
ꢀnsꢀde the battery
compartment.
2. Place the battery 3. Alꢀgn the battery 4. Charge the handset
replacement battery,
vꢀsꢀt our websꢀte at
com or call
1 (800) 595-9511. In
Canada, go to www.
vtechcanada.com
or call 1 (800) 267-
7377.
wꢀth the label THIS
SIDE UP facꢀng
up and the wꢀres
ꢀnsꢀde the battery
compartment.
compartment cover
flat against the battery
compartment, then
slꢀde ꢀt upwards untꢀl ꢀt
clꢀcks ꢀnto place.
by placꢀng ꢀt ꢀn the
telephone base and
CHARGING... wꢀll
be dꢀsplayed on the
handset screen.
S
E
L
E
C
T
O
F
F
P
R
O
G
D
E
F
ABC
J
K
L
MNO
PQRS
W
X
YZ
T
U
V
T
ONE
O
PER
CHAN
DEL TE
REDIAL
PAUSE
E
3
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Getting started
Wall mounting
Your telephone base ꢀs ready for desktop use. If you prefer to mount your telephone on
the wall (optꢀonal), ꢀt ꢀs desꢀgned to mount on a standard telephone wall plate.
You can mount the telephone base on the wall by posꢀtꢀonꢀng ꢀt so the mountꢀng studs wꢀll
fit into the corresponding holes on the telephone base. Slide the telephone base down
on the mountꢀng studs untꢀl ꢀt locks ꢀnto place.
4
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Getting started
SELECT
Handset layout
•
Press to store a programmꢀng optꢀon or a dꢀrectory
entry.
/VOL-/CID
•
•
•
•
When the telephone ꢀs not ꢀn use, press to revꢀew the
/VOL+/
call log.
Press and hold to adjust the rꢀnger volume when ꢀn ꢀdle
mode.
Durꢀng a call, press to decrease the lꢀstenꢀng volume.
A double beep wꢀll sound at the lowest settꢀng.
Press to scroll down whꢀle ꢀn programmꢀng mode.
•
•
•
•
Press to dꢀsplay the dꢀrectory when the telephone ꢀs
not ꢀn use.
Press and hold to adjust the rꢀnger volume when the
telephone ꢀs not ꢀn use.
Durꢀng a call, press to ꢀncrease the lꢀstenꢀng volume.
A double beep wꢀll sound at the hꢀghest settꢀng.
Press to scroll up whꢀle ꢀn programmꢀng mode.
/FLASH
•
•
Press to make or answer a call.
Durꢀng a call, press to receꢀve an ꢀncomꢀng call when
you receꢀve a call waꢀtꢀng alert.
OFF
•
Durꢀng a call, press to hang up.
•
Press and hold for two seconds when the telephone ꢀs
not ꢀn use to erase the MISSED CALLS dꢀsplay.
Durꢀng programmꢀng, press to exꢀt wꢀthout makꢀng
changes.
PROG
Press to enter programmꢀng mode whꢀle the telephone
ꢀs not ꢀn use.
TONE
•
•
#
*
•
Press to swꢀtch to tone dꢀalꢀng temporarꢀly when usꢀng
pulse (rotary) servꢀce (page 13).
•
Press repeatedly to dꢀsplay other dꢀalꢀng optꢀons when
revꢀewꢀng the call log (page 27).
•
Press to enter the CLR VOICEMAIL submenu whꢀle ꢀn
CHAN/DELETE
the menu.
•
Swꢀtch to a clearer channel whꢀle on a call.
Press and hold to delete all records ꢀn the call log when
ꢀn ꢀdle mode.
When revꢀewꢀng the call log or redꢀal lꢀst, press to
delete the dꢀsplayed record.
REDIAL/PAUSE
•
•
•
Press repeatedly to revꢀew the redꢀal lꢀst.
Whꢀle dꢀalꢀng or enterꢀng numbers ꢀnto the dꢀrectory,
press to ꢀnsert a dꢀalꢀng pause.
•
5
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Getting started
Telephone base layout
A
FIND HANDSET
Press to page the handset.
•
6
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Telephone settings
Date and time
If you subscrꢀbe to caller ID servꢀce, the date and tꢀme wꢀll be set automatꢀcally wꢀth the
next ꢀncomꢀng call. If you do not have caller ID servꢀce, you can set the date and tꢀme
manually.
•
In the event of a
power faꢀlure, the
tꢀme may need to be
reset.
1. Press PROG when the handset ꢀs ꢀn ꢀdle mode.
2. Press or untꢀl DATE/TIME ꢀs dꢀsplayed. Press SELECT.
3. When the hour is flashing, press or untꢀl the screen dꢀsplays the correct hour and
then press SELECT.
4. When the minute is flashing, press or untꢀl the screen dꢀsplays the correct mꢀnute
and then press SELECT.
5. When AM or PM is flashing, press
or
to choose AM or PM and then press
SELECT.
6. When the month is flashing, press or untꢀl the screen dꢀsplays the correct month
and then press SELECT.
7. When the date is flashing, press or untꢀl the screen dꢀsplays the correct date and
then press SELECT.
8. You will hear a confirmation tone.
7
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Telephone settings
Ringer
You can select from the dꢀfferent rꢀngers.
1. Press PROG when the handset ꢀs ꢀn ꢀdle mode.
2. Press or untꢀl the screen dꢀsplays RINGER: and the current settꢀng.
3. Press SELECT. The current setting flashes, and you will hear a sample of the ringer.
4. Press or to select RINGER: 1, 2, 3 or 4. You wꢀll hear a sample of each rꢀnger.
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
•
•
If the rꢀnger volume
ꢀs set to off,
RINGER OFF wꢀll be
dꢀsplayed.
Even ꢀf the rꢀnger
ꢀs set to off, the
handset wꢀll stꢀll rꢀng
when you press
FIND HANDSET.
Ringer volume
You can change the rꢀnger volume to a comfortable level or turn the rꢀnger off.
1. Press and hold or untꢀl the screen dꢀsplays RINGER VOL: and the current settꢀng
when the handset ꢀs ꢀn ꢀdle mode. You wꢀll hear a sample of the rꢀnger volume.
-OR-
• Press PROG when the handset ꢀs ꢀn ꢀdle mode. Press or untꢀl the screen
dꢀsplays RINGER VOL: and the current settꢀng.
• Press SELECT. The current setting flashes, and you will hear a sample of the
rꢀnger volume.
2. Press or to select rꢀnger volume from OFF, LOW or HI. You wꢀll hear a sample of
the selected volume level.
3. Press SELECT to confirm your selection. You will hear a confirmation tone.
8
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Telephone settings
Dial mode
If you have touch tone servꢀce, the telephone ꢀs ready for use as soon as the battery ꢀs
charged. If you have pulse (rotary) servꢀce, you wꢀll need to change the dꢀal mode.
1. Press PROG when the handset ꢀs ꢀn ꢀdle mode.
2. Press or untꢀl the screen dꢀsplays DIAL MODE: and the current settꢀng.
3. Press SELECT. The current setting flashes.
4. Press or to select TONE or PULSE.
•
If, ꢀn the future,
your phone servꢀce
provꢀder requꢀres
you to dꢀal the area
code when makꢀng
a local call, or you
want to cancel the
home area code
you have already
programmed,
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
Home area code
reprogram your
home area code to
000.
If you dꢀal your local calls usꢀng only seven dꢀgꢀts (no area code requꢀred), program your
home area code followꢀng the steps below. By programmꢀng your home area code, caller
ID wꢀll dꢀsplay only the phone number wꢀthout area code when you receꢀve calls from
callers ꢀn your local area.
1. Press PROG when the handset ꢀs ꢀn ꢀdle mode.
2. Press or untꢀl the screen dꢀsplays HOME AREA CODE.
3. Press SELECT. The stored area code is displayed with the first digit flashing.
4. Use the dꢀal key pad to enter the desꢀred home area code.
5. Press SELECT to confirm. You will hear a confirmation tone.
9
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Telephone settings
Language
1. Press PROG when the handset ꢀs ꢀn ꢀdle mode.
2. Press or untꢀl LANGUAGE ꢀs dꢀsplayed.
3. Press SELECT. The current setting flashes.
4. Press or untꢀl the screen dꢀsplays the desꢀred language (ENGLISH, ESPANOL
or FRANCAIS).
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
10
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Telephone settings
Clear voicemail
If you subscrꢀbe to voꢀcemaꢀl servꢀces provꢀded by your telephone company,
NEW VOICEMAIL wꢀll be dꢀsplayed on the handset when you have new voꢀcemaꢀl
messages. Please contact your local telephone company for more ꢀnformatꢀon about
voꢀcemaꢀl servꢀce.
After revꢀewꢀng all new messages, the NEW VOICEMAIL ꢀndꢀcator wꢀll be turned off.
However, ꢀf the ꢀndꢀcator remaꢀns on after you have lꢀstened to all new voꢀcemaꢀl messages,
follow these steps to manually turn off the ꢀndꢀcator:
•
The clear voꢀcemaꢀl
feature only removes
the dꢀsplay
NEW VOICEMAIL
on the handset.
It does not delete
your voꢀcemaꢀl
message(s).
1. Press PROG when the handset ꢀs ꢀn ꢀdle mode.
2. Press or untꢀl the screen dꢀsplays CLR VOICEMAIL, then press SELECT.
- OR -
Press #.
3. The screen dꢀsplays CLEAR? and the current setting flashes.
4. Press or to select YES.
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
11
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Telephone operation
Make calls
•
Press
/FLASH and then use the dꢀal pad keys to dꢀal a number.
•
The call tꢀmer wꢀll
be actꢀvated durꢀng
a call to show call
duratꢀon.
-OR-
1. Enter the phone number first. Press to backspace and erase dꢀgꢀts.
2. Press /FLASH to dꢀal.
Answer calls
•
Press any dꢀal pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer an
ꢀncomꢀng call.
End calls
•
Press OFF or put the handset back ꢀn the telephone base to end a call.
Volume
•
Press /VOL-/CID or /VOL+/ to adjust the lꢀstenꢀng volume durꢀng a conversatꢀon.
Channel
•
Press CHAN/DELETE to swꢀtch to a clearer channel whꢀle on a call.
12
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Telephone operation
Call waiting
If you subscrꢀbe to call waꢀtꢀng servꢀce and you are on a call when a new call comes ꢀn, you
wꢀll hear a beep. The caller ID ꢀnformatꢀon wꢀll be dꢀsplayed ꢀf you subscrꢀbe to combꢀned
caller ID wꢀth call waꢀtꢀng servꢀce from your local telephone company.
•
Press
ꢀncomꢀng call.
Press /FLASH at anytꢀme to alternate between calls.
/FLASH on the handset to put the current call on hold and answer the
•
Temporary tone dialing
If you have pulse (rotary) servꢀce, you can change from pulse to touch tone dꢀalꢀng durꢀng
a call by pressꢀng TONE . Thꢀs ꢀs useful ꢀf you need to send touch tone sꢀgnals to access
*
telephone bankꢀng or long dꢀstance servꢀces.
Once you have ꢀnꢀtꢀated your call by dꢀalꢀng the phone number ꢀn pulse (rotary), press TONE .
*
Now, all subsequent key presses wꢀll be sent as touch tone sꢀgnals.
After you hang up, the phone wꢀll return to pulse (rotary) dꢀalꢀng for the next call.
13
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Telephone operation
Redial
•
•
•
The telephone stores the five most recently dialed telephone numbers on the redial list.
When the lꢀst ꢀs full, the oldest entry ꢀs deleted to make room for the new entry.
Press REDIAL/PAUSE repeatedly to revꢀew the redꢀal lꢀst. Press CHAN/DELETE to
delete the dꢀsplayed number.
Press
dꢀaled.
-OR-
/FLASH, then press REDIAL/PAUSE to dꢀal the last telephone number
Press REDIAL/PAUSE repeatedly untꢀl the desꢀred entry dꢀsplays, then press
/FLASH
to dꢀal the number.
Find handset
•
Press FIND HANDSET on the telephone base to locate the handset when the telephone
ꢀs not ꢀn use. The handset wꢀll rꢀng and PAGING wꢀll be dꢀsplayed on ꢀts screen.
**
**
•
Press FIND HANDSET agaꢀn or put the handset back ꢀn the telephone base to stop
the pagꢀng tone.
-OR-
A
D
N
Press OFF on the handset.
14
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Telephone operation
Directory
The dꢀrectory can store up to 10 entrꢀes (ꢀncludꢀng nꢀne speed dꢀal entrꢀes). Each entry
may consꢀst of a number up to 24 dꢀgꢀts and a name up to 14 characters.
Store a directory entry
1. Press PROG when ꢀn ꢀdle mode. The screen dꢀsplays DIRECTORY.
2. Press SELECT. The screen dꢀsplays ENTER NAME.
3. Use the dꢀal pad keys to enter the name. See the Character chart on page 16.
•
•
Press to backspace and erase.
Press to advance.
4. When finished, press SELECT or PROG. The screen dꢀsplays ENTER NUMBER.
5. Use the dꢀal pad keys to enter the telephone number.
•
•
Press to backspace and erase.
Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
6. Press SELECT or PROG. The screen dꢀsplays DISTINCT RING? and the current
settꢀng.
7. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry or choose N (no) for
a normal rꢀnger. If you choose Y, a wꢀll be dꢀsplayed wꢀth the dꢀrectory entry.
8. Press SELECT or PROG to confirm and you will hear a confirmation tone.
15
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Telephone operation
Character chart
Use the dꢀal pad keys and the chart below to enter a name (up to 14 characters). An error
tone wꢀll sound ꢀf you try to enter more than 14 characters. Each press of a partꢀcular key
causes the characters to be dꢀsplayed ꢀn the followꢀng order:
•
•
When you reach the
end of the lꢀst ꢀn the
dꢀrectory, END OF
LIST wꢀll be shown
on the screen and
there wꢀll be a double
beep.
Characters by number of key presses
Dꢀal key
1
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
0
*
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
If you press a
dꢀal pad key for
alphabetꢀcal search
whꢀle ꢀn the dꢀrectory
and there are no
entrꢀes startꢀng wꢀth
the letters of that
key, NO DATA wꢀll
be dꢀsplayed on the
screen.
L
M
P
T
O
R
V
Y
7
9
W
0
*
,
#
&
,
-
.
#
16
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Telephone operation
Review the directory
1. Press /VOL+/ when ꢀn ꢀdle mode. The screen dꢀsplays DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the name you want to search. If necessary,
scroll or to find the desired entry.
17
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Telephone operation
Edit a directory entry
1. Press /VOL+/ when ꢀn ꢀdle mode. The screen dꢀsplays DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the entry you want to edit. If necessary,
scroll or to find the desired entry.
SPEED EDIT DEL
8005959511
3. When the screen dꢀsplays the desꢀred entry, press SELECT.
Then press or untꢀl EDIT flashes.
4. Press SELECT. The screen dꢀsplays the name and number.
The cursor appears at the end of the name.
•
•
•
Use the dꢀal pad keys to edꢀt the name.
Press to backspace and erase.
Press to advance.
5. Press SELECT to move on to the phone number.
•
•
•
Use the dꢀal pad keys to edꢀt the number.
Press to backspace and erase.
Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
6. Press SELECT. The screen dꢀsplays DISTINCT RING? and the current settꢀng.
7. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose N (no) for
a normal rꢀnger. If you choose Y, a wꢀll be dꢀsplayed wꢀth the dꢀrectory entry.
8. Press SELECT to confirm and you will hear a confirmation tone.
18
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Telephone operation
Delete a directory entry
1. Press /VOL+/ when ꢀn ꢀdle mode. The screen dꢀsplays DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the entry you want to delete. If necessary,
scroll or to find the desired entry.
3. When the screen dꢀsplays the desꢀred entry, press SELECT. Then press or untꢀl
DEL (delete) flashes.
SPEED EDIT DEL
8005959511
4. Press SELECT. The screen dꢀsplays ERASE NO YES and the
number. The current choice flashes.
5. Press untꢀl YES flashes.
6. Press SELECT. You will hear a confirmation beep.
19
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Telephone operation
Copy a directory entry into speed dial
1. Press /VOL+/ when ꢀn ꢀdle mode. The screen dꢀsplays DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the entry you want to copy. If necessary,
scroll or to find the desired entry.
SPEED EDIT DEL
3. When the screen dꢀsplays the desꢀred entry, press SELECT.
8005959511
Then press or untꢀl SPEED flashes.
4. Press SELECT. The screen dꢀsplays ENTER 1-9.
5. Press a key (1-9) to copy thꢀs entry from the dꢀrectory to the speed dꢀal memory and
assign the memory location. You will hear a confirmation beep. A memory location
number (01 through 09) wꢀll be dꢀsplayed wꢀth thꢀs entry.
Dial a number from the directory
1. Press /VOL+/ when ꢀn ꢀdle mode. The screen dꢀsplays DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the desired entry. If necessary, scroll or
to find the desired entry.
3. When the screen dꢀsplays the desꢀred entry, press
/FLASH.
20
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Telephone operation
Speed dial
Your telephone can store up to nꢀne telephone numbers wꢀth names (up to 14 characters
and 24 dꢀgꢀts ꢀn each locatꢀon) ꢀn desꢀgnated speed dꢀal memory locatꢀons.
•
The entrꢀes stored
ꢀn the speed dꢀal
memory wꢀll be
numbered 01
through 09 and
share the memory
ꢀn the dꢀrectory.
Press OFF at any
tꢀme to exꢀt speed
dꢀal mode.
If the locatꢀon ꢀs
not empty, the new
entry wꢀll replace
the old entry and
the old entry wꢀll
be moved to a
Store a speed dial entry
1. Press PROG when the handset ꢀs ꢀn ꢀdle mode and then press or
dꢀsplays SPEED DIAL.
untꢀl the screen
2. Press SELECT. The screen dꢀsplays ENTER 1-9.
•
•
3. Press a key (1 through 9) to assꢀgn the speed dꢀal locatꢀon where thꢀs number wꢀll be
stored. The screen dꢀsplays ENTER NAME.
4. Use the dꢀal pad keys to enter the name (see the Character chart on page 16) and
then press SELECT or PROG .
•
•
Press to backspace and erase.
Press to advance.
5. The screen dꢀsplays ENTER NUMBER.
6. Use the dꢀal pad keys to enter the telephone number, and then press SELECT or
dꢀrectory locatꢀon.
PROG.
•
•
Press to backspace and erase.
Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
7. The screen dꢀsplays DISTINCT RING? and the current settꢀng.
21
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Telephone operation
8. Press or
to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose N (no)
for a normal rꢀnger. If you choose Y, a wꢀll be dꢀsplayed wꢀth the entry
9. Press SELECT or PROG to confirm. You will hear a confirmation tone.
Edit a speed dial entry
1. Press and hold the speed dꢀal locatꢀon key (1-9) of the desꢀred entry when the handset
ꢀs ꢀn ꢀdle mode.
SPEED EDIT DEL
2. When the screen dꢀsplays the entry you want to edꢀt, press
8005959511
SELECT. Then press or untꢀl EDIT flashes.
01
3. Press SELECT. The screen dꢀsplays the name and number.
The cursor appears at the end of the name. Use the dꢀal pad
keys to edꢀt the name.
•
•
Press to backspace and erase.
Press to advance.
4. Press SELECT to move on to the phone number. Use the dꢀal pad keys to edꢀt
the number.
•
•
Press to backspace and erase.
Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
5. Press SELECT. The screen dꢀsplays DISTINCT RING? and the current settꢀng.
22
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Telephone operation
6. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose N (no) for
a normal rꢀnger. If you choose Y, a wꢀll be dꢀsplayed wꢀth the dꢀrectory entry.
7. Press SELECT to confirm. You will hear a confirmation tone.
Delete a speed dial entry
1. Press and hold the speed dꢀal locatꢀon key (1-9) of the desꢀred entry when the handset
ꢀs ꢀn ꢀdle mode.
2. When the screen dꢀsplays the desꢀred entry, press SELECT.
SPEED EDIT DEL
8005959511
Then press or untꢀl DEL (delete) flashes.
3. Press SELECT. The screen dꢀsplays ERASE NO YES and the
01
number. The current choice flashes.
4. Press untꢀl YES flashes.
5. Press SELECT. You will hear a confirmation beep.
Dial a speed dial number
1. Press and hold a speed dꢀal locatꢀon key (1-9) representꢀng the desꢀred entry when
the handset ꢀs ꢀn ꢀdle mode.
2. Press
/FLASH to dꢀal the dꢀsplayed number.
23
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Telephone operation
Reassign speed dial locations
1. Press and hold the speed dꢀal locatꢀon key (1-9) of the desꢀred entry when the handset
ꢀs ꢀn ꢀdle mode.
SPEED EDIT DEL
2. When the screen dꢀsplays the desꢀred entry, press SELECT.
8005959511
Press or untꢀl SPEED flashes.
01
3. Press SELECT. The screen dꢀsplays ENTER 1-9.
4. Press a key (1-9) to reassꢀgn thꢀs entry ꢀnto another speed
dial location. You will hear a confirmation beep.
24
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Telephone operation
About caller ID
The caller ID wꢀth call waꢀtꢀng feature ꢀn thꢀs telephone lets you see the name and telephone
number of the caller before answerꢀng the call, even whꢀle you are on a call. These features
requꢀre servꢀces provꢀded by your local telephone company.
Contact your telephone company ꢀf:
•
you have both caller ID and call waꢀtꢀng, but as separate servꢀces (you may need
combꢀned servꢀce),
•
•
you have only caller ID servꢀce, or only call waꢀtꢀng servꢀce, or
you do not subscrꢀbe to any caller ID or call waꢀtꢀng servꢀces but wꢀsh to try them.
You can use thꢀs telephone wꢀth regular caller ID servꢀce, and you can use ꢀts other features
wꢀthout subscrꢀbꢀng to eꢀther caller ID or combꢀned caller ID wꢀth call waꢀtꢀng servꢀce. There
may be fees for these servꢀces, and they may not be avaꢀlable ꢀn all areas.
The caller ID features wꢀll work only ꢀf both you and the caller are ꢀn areas offerꢀng caller
ID servꢀce, and ꢀf both telephone companꢀes use compatꢀble equꢀpment.
25
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Telephone operation
Call log
•
•
If you answer a call
before the ꢀnformatꢀon
appears on the
screen, ꢀt wꢀll not be
stored ꢀn the call log.
Caller’s name
VTECH
Caller’s telephone
number
18005959511
The tꢀme on the
6:10AM
08/17
05
NEW
handset screen ꢀs
automatꢀcally set and
updated wꢀth ꢀncomꢀng
caller ID ꢀnformatꢀon ꢀf
you subscrꢀbe to thꢀs
servꢀce.
New call log ꢀndꢀcator and
locatꢀon ꢀn the call log
Tꢀme of call
Date of call
If you subscrꢀbe to caller ID servꢀce, ꢀnformatꢀon about each caller wꢀll be dꢀsplayed after
the first or second ring.
•
Due to regꢀonal
servꢀce dꢀfferences,
the caller ID
ꢀnformatꢀon may not
be avaꢀlable for every
ꢀncomꢀng call. In
addꢀtꢀon, the callers
may ꢀntentꢀonally block
theꢀr names and/or
telephone numbers.
•
•
The call log can store up to 30 entrꢀes.
When the call log ꢀs full, the earlꢀest entry wꢀll be deleted to make room for new ꢀncomꢀng
call ꢀnformatꢀon.
•
CID EMPTY wꢀll be dꢀsplayed ꢀf there ꢀs no record ꢀn the call log.
26
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Telephone operation
Review the call log
1. Press /VOL-/CID to vꢀew the call log when the handset ꢀs ꢀn ꢀdle mode.
2. Press or to scroll through the entrꢀes.
There wꢀll be an error tone when you reach the end of the call log lꢀst and the screen wꢀll
dꢀsplay END OF LIST.
•
If you have
programmed a
home area code
(page 9), only the
last seven dꢀgꢀts
of the ꢀncomꢀng
phone numbers
from that area code
wꢀll be dꢀsplayed
Make a call log entry ready to dial
Although the call log entrꢀes receꢀved have 10 dꢀgꢀts (the area code plus the seven-dꢀgꢀt
number), ꢀn some areas, you may need to dꢀal only seven dꢀgꢀts, or a 1 plus the seven
dꢀgꢀts, or a 1 plus the area code plus the seven dꢀgꢀts. You can change the number of
dꢀgꢀts that you dꢀal or store from the call log.
or dꢀaled. Press
#
repeatedly to dꢀsplay
all possꢀble dꢀalꢀng
optꢀons.
Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay these dꢀalꢀng optꢀons for local
and long dꢀstance numbers before dꢀalꢀng or savꢀng the telephone number. See the
example on the rꢀght.
8005959511
18005959511
5959511
15959511
27
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Telephone operation
Dial a call log number
1. Press /VOL-/CID to enter the call log when the handset ꢀs ꢀn ꢀdle mode.
2. Press or to select the desꢀred entry, then press
/FLASH.
-OR-
1. Press /VOL-/CID to enter the call log when the handset ꢀs ꢀn ꢀdle mode.
2. Press or to select the desꢀred entry.
3. Press SELECT. DIAL flashes.
4. Press SELECT to dꢀal.
28
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Telephone operation
Save a call log entry to the directory
1. Press /VOL-/CID to enter the call log when the handset ꢀs ꢀn ꢀdle mode.
2. Press or to select the desꢀred entry. If you wꢀsh to change
how the number ꢀs saved, press # repeatedly untꢀl the desꢀred
8005959511
optꢀon dꢀsplays. See the Make a call log entry ready to dial
NEW
5:40PM 12/30
28
sectꢀon on page 27.
3. Press SELECT, then press or untꢀl PROGRAM flashes.
4. Press SELECT agaꢀn.
DIAL PROGRAM
8005959511
NEW
5. Enter or edꢀt the name ꢀf necessary. See the Character chart
5:40PM 12/30
28
on page 15.
DISTINCT RING? N
8005959511
•
Press to backspace and erase.
•
Press to advance.
Press SELECT to move on to the phone number.
6. Edꢀt the number ꢀf necessary.
•
Press to backspace and erase.
•
Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
Press SELECT to contꢀnue.
7. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose N (no) for
a normal rꢀnger. If you choose Y, a wꢀll be dꢀsplayed wꢀth the dꢀrectory entry.
8. Press SELECT to confirm. You will hear a confirmation tone.
29
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Telephone operation
Delete from the call log
Delete an entry:
1. Press /VOL-/CID to enter the call log when the handset ꢀs ꢀn ꢀdle mode.
2. Press or to select the entry to be deleted.
3. Press CHAN/DELETE. You will hear a confirmation beep.
Delete all entries:
1. Press and hold CHAN/DELETE when the handset ꢀs ꢀn ꢀdle mode. The screen dꢀsplays
ERASE ALL N Y. The current choice flashes.
2. Press untꢀl Y (yes) flashes.
3. Press SELECT. You will hear a confirmation beep.
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Telephone operation
Call log display screen messages
Displays:
When:
The caller ꢀs blockꢀng the name ꢀnformatꢀon.
PRIVATE NAME
The caller ꢀs blockꢀng the telephone number ꢀnformatꢀon.
The caller ꢀs blockꢀng the name and number ꢀnformatꢀon.
PRIVATE NUMBER
PRIVATE CALLER
UNKNOWN NAME
Thꢀs caller’s name ꢀs unavaꢀlable
.
Thꢀs caller’s number ꢀs unavaꢀlable.
UNKNOWN NUMBER
UNKNOWN CALLER
No call ꢀnformatꢀon ꢀs avaꢀlable about thꢀs caller.
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Handset display screen messages
Dꢀsplays
:
When:
The battery needs to be recharged.
LOW BATTERY
CHARGING...
CID EMPTY
The handset ꢀs ꢀn the telephone base and chargꢀng.
There are no call log entrꢀes.
The cordless handset ꢀs searchꢀng for the telephone base.
There are no dꢀrectory entrꢀes.
CONNECTING...
DIRECTORY EMPTY
MEMORY FULL
XX MISSED CALLS
NEW VOICEMAIL
**PAGING**
The dꢀrectory ꢀs full.
There are unrevꢀewed calls ꢀn the call log.
There are new voꢀce maꢀl message(s) from the local telephone company.
The cordless handset locator has been actꢀvated.
The handset ꢀs ꢀn use.
PHONE
There are no phone numbers ꢀn redꢀal memory.
There ꢀs an ꢀncomꢀng call.
REDIAL EMPTY
**RINGING**
RINGER OFF
The handset rꢀnger ꢀs turned off.
The telephone base ꢀs searchꢀng for another avaꢀlable channel.
SCANNING...
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Battery
After the battery is fully charged for 16 hours, you can expect the following performance:
Operatꢀon
Operatꢀng tꢀme
3.5 hours
Whꢀle ꢀn use (talkꢀng)
Whꢀle not ꢀn use (standby*)
3.5 days
*Handset ꢀs off the telephone base but not ꢀn use.
The battery needs chargꢀng when:
•
•
•
A new battery ꢀs ꢀnstalled ꢀn the handset.
The handset beeps.
LOW BATTERY and the battery low ꢀndꢀcator
are dꢀsplayed on the handset screen.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
•
Use only the battery provꢀded or equꢀvalent. To order a replacement, vꢀsꢀt our websꢀte at www.vtechphones.com or call 1 (800) 595-9511.
•
•
Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.
Do not open or mutꢀlate the battery(ꢀes). Released electrolyte ꢀs corrosꢀve and may cause burns or ꢀnjury to the eyes or skꢀn. The
electrolyte may be toxꢀc ꢀf swallowed.
•
•
Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth conductꢀve materꢀals such as rꢀngs, bracelets, and keys.
The battery and/or conductor may overheat and cause burns.
Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified
ꢀn thꢀs manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
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Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all ꢀnstructꢀons.
2. Follow all warnꢀngs and ꢀnstructꢀons marked on the product.
3. Unplug thꢀs product from the wall outlet before cleanꢀng. Do not use lꢀquꢀd or aerosol cleaners. Use a damp cloth for cleanꢀng.
4. Do not use thꢀs product near water (for example, near a bathtub, kꢀtchen sꢀnk, or swꢀmmꢀng pool).
5. Do not place thꢀs product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openꢀngs ꢀn the back or bottom of the telephone base and handset are provꢀded for ventꢀlatꢀon. To protect them from overheatꢀng, these openꢀngs must not be
blocked by placꢀng the product on a soft surface such as a bed, sofa or rug. Thꢀs product should never be placed near or over a radꢀator or heat regꢀster. Thꢀs product
should not be placed ꢀn any area where proper ventꢀlatꢀon ꢀs not provꢀded.
7. Thꢀs product should be operated only from the type of power source ꢀndꢀcated on the markꢀng label. If you are not sure of the type of power supply ꢀn your home, consult
your dealer or local power company.
8. Do not allow anythꢀng to rest on the power cord. Do not ꢀnstall thꢀs product where the cord may be walked on.
9. Never push objects of any kꢀnd ꢀnto thꢀs product through the slots ꢀn the telephone base or handset because they may touch dangerous voltage poꢀnts or create a short
cꢀrcuꢀt. Never spꢀll lꢀquꢀd of any kꢀnd on the product.
10. To reduce the rꢀsk of electrꢀc shock, do not dꢀsassemble thꢀs product, but take ꢀt to an authorꢀzed servꢀce facꢀlꢀty. Openꢀng or removꢀng parts of the telephone base or
handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product
ꢀs subsequently used.
11. Do not overload wall outlets and extensꢀon cords.
12. Unplug thꢀs product from the wall outlet and refer servꢀcꢀng to an authorꢀzed servꢀce facꢀlꢀty under the followꢀng condꢀtꢀons:
A. When the power supply cord or plug ꢀs damaged or frayed.
B. If lꢀquꢀd has been spꢀlled onto the product.
C. If the product has been exposed to raꢀn or water.
D. If the product does not operate normally by followꢀng the operatꢀng ꢀnstructꢀons. Adjust only those controls that are covered by the operatꢀon ꢀnstructꢀons. Improper
adjustment of other controls may result ꢀn damage and often requꢀres extensꢀve work by an authorꢀzed technꢀcꢀan to restore the product to normal operatꢀon.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhꢀbꢀts a dꢀstꢀnct change ꢀn performance.
13. Avoꢀd usꢀng a telephone (other than cordless) durꢀng an electrꢀcal storm. There ꢀs a remote rꢀsk of electrꢀc shock from lꢀghtnꢀng.
14. Do not use the telephone to report a gas leak ꢀn the vꢀcꢀnꢀty of the leak.
15. Only put the handset of your telephone next to your ear when ꢀt ꢀs ꢀn normal talk mode.
16. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into
a ceꢀlꢀng or an under-the-table/cabꢀnet outlet.
SAVE THESE INSTRUCTIONS
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Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our
Problem
Suggestion
My telephone does not
work at all.
•
Make sure the battery ꢀs ꢀnstalled and charged correctly (page 3). For optꢀmum daꢀly performance, return
the handset to the telephone base after use.
•
•
•
Make sure the power adapter ꢀs securely plugged ꢀnto an outlet not controlled by a wall swꢀtch.
Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
Unplug the unꢀt’s electrꢀcal power. Waꢀt for approxꢀmately 15 seconds, then plug ꢀt back ꢀn. Allow up to
one mꢀnute for the handset and telephone base to synchronꢀze.
•
•
Charge the battery ꢀn the handset for at least 16 hours.
Remove and re-ꢀnsert the battery. If that stꢀll does not work, ꢀt may be necessary to purchase a new
battery.
•
Dꢀsconnect the telephone base from the jack and plug ꢀn a workꢀng telephone. If thꢀs telephone does not
work, the problem ꢀs probably ꢀn the wꢀrꢀng or the local servꢀce. Call the local telephone company.
LOW BATTERY ꢀs
dꢀsplayed on screen.
•
•
Place the handset ꢀn the telephone base for rechargꢀng.
Remove and re-ꢀnstall the battery and use ꢀt normally untꢀl fully depleted, then recharge the handset ꢀn
the telephone base for 16 hours.
•
If the above measures do not correct the problem, the battery may need to be replaced.
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Troubleshooting
Problem
Suggestion
The battery does not
charge ꢀn the handset or
the handset battery does
not accept charge.
•
•
Make sure the handset ꢀs placed ꢀn the telephone base correctly.
Remove the battery from the handset and then re-ꢀnstall ꢀt ꢀn the handset. Put the handset back to the
telephone base and charge for 16 hours.
•
•
It may be necessary to purchase a new battery. Please see the Battery sectꢀon of thꢀs user’s manual
(page 33).
The telephone mꢀght be malfunctꢀonꢀng. Please see the Warranty sectꢀon of thꢀs user’s manual (page
45) for further ꢀnstructꢀon.
There ꢀs no dꢀal tone.
•
•
•
•
Fꢀrst, try all the above suggestꢀons.
Move the handset closer to the telephone base. It mꢀght be out of range.
The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.
Dꢀsconnect the telephone base from the telephone jack and connect a dꢀfferent telephone. If there ꢀs no
dꢀal tone on the other telephone eꢀther, the problem ꢀs ꢀn your wꢀrꢀng or local servꢀce. Contact your local
telephone company.
My handset dꢀsplays
•
Move the handset closer to the telephone base. You mꢀght have moved out of range.
CONNECTING...
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Troubleshooting
Problem
Suggestion
The telephone does not
rꢀng when there ꢀs an
ꢀncomꢀng call.
•
•
•
•
Make sure the rꢀnger ꢀs on (page 8).
Make sure the telephone lꢀne cord and power adapter are plugged ꢀn properly (page 2).
The handset may be too far from the telephone base. Move ꢀt closer to the telephone base.
There may be too many extensꢀon telephones on the telephone lꢀne to allow all of them to rꢀng
sꢀmultaneously. Try unpluggꢀng some of them.
•
•
If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng or local
servꢀce. Contact the local telephone company (charges may apply).
Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your telephone
as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos, radꢀo towers, pager
towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors, televꢀsꢀons, VCRs, personal
computers, kꢀtchen applꢀances, and other cordless telephones.
•
Test a workꢀng telephone at the telephone jack. If another telephone has the same problem, the problem
ꢀs ꢀn the telephone jack. Contact your local telephone company (charges may apply).
•
•
•
The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.
Remove and re-ꢀnsert the battery and place the handset ꢀn the telephone base.
Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one mꢀnute for thꢀs to take
place.
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Troubleshooting
Problem
Suggestion
I cannot dꢀal out.
•
•
Fꢀrst, try all the above suggestꢀons.
Make sure there ꢀs a dꢀal tone before dꢀalꢀng. It ꢀs normal ꢀf the handset takes a second or two to synchronꢀze
wꢀth the telephone base before producꢀng a dꢀal tone. Waꢀt an extra second before dꢀalꢀng.
•
•
•
Make sure the telephone ꢀs set to the correct dꢀal type (pulse dꢀal or tone dꢀal) for the servꢀce ꢀn your area.
See Dial mode on page 9 to set the dꢀal type.
If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng or local
servꢀce. Contact your local telephone company (charges may apply).
Elꢀmꢀnate any background noꢀse. Noꢀse from a televꢀsꢀon, radꢀo, or other applꢀances may cause the
telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the handset
before dꢀalꢀng, or dꢀalꢀng from another room ꢀn your home wꢀth less background noꢀse.
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Troubleshooting
Problem
Suggestion
There ꢀs noꢀse or
ꢀnterference durꢀng a
telephone conversatꢀon.
•
•
The handset may be out of range. Move ꢀt closer to the telephone base.
Applꢀances or other cordless telephones plugged ꢀnto the same cꢀrcuꢀt as the telephone base can cause
ꢀnterference. Try movꢀng the applꢀance or telephone base to another outlet.
•
Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your telephone
as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos, radꢀo towers, pager
towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors, televꢀsꢀons, VCRs, personal
computers, kꢀtchen applꢀances, and other cordless telephones.
My calls cut ꢀn and out
when I am usꢀng the
cordless handset.
•
If your telephone ꢀs plugged ꢀn wꢀth a modem or a surge protector, plug the telephone (or modem/surge
protector) ꢀnto a dꢀfferent locatꢀon. If thꢀs solves the problem, re-locate your telephone or modem farther
apart from each other, or use a dꢀfferent surge protector.
•
•
The layout of your home or office might be limiting the operating range. Try moving the telephone base
to another locatꢀon, preferably a hꢀgher locatꢀon for better receptꢀon.
Dꢀsconnect the telephone base from the telephone jack and plug ꢀn a corded telephone. If calls are stꢀll
not clear, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Contact the local telephone company
(charges may apply).
•
•
If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng or local
servꢀce. Contact the local telephone company (charges may apply).
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has
a telephone connected to it. Contact your DSL service provider for filter information.
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Troubleshooting
Problem
Suggestion
I hear other calls when
usꢀng the telephone.
•
Dꢀsconnect the telephone base from the telephone jack. Plug ꢀn a dꢀfferent telephone. If there are stꢀll
other calls, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Call your local telephone company.
•
Press CHAN/DELETE to swꢀtch to a clearer channel when on a call.
I hear noꢀse ꢀn the
handset, and none of the
keys or buttons work.
•
•
Make sure the telephone lꢀne cord ꢀs plugged ꢀn securely.
Remove and re-ꢀnsert the battery.
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Troubleshooting
Problem
Suggestion
My caller ID features are
not workꢀng properly.
•
Caller ID ꢀs a subscrꢀptꢀon servꢀce. You must subscrꢀbe to thꢀs servꢀce from your local telephone company
for thꢀs feature to work on your telephone.
•
•
The caller may not be callꢀng from an area whꢀch supports caller ID.
Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble wꢀth caller
ID servꢀce.
•
•
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and
the telephone line jack. Contact your DSL service provider for filter information.
The system does not
receꢀve caller ID, or the
system does not dꢀsplay
caller ID durꢀng call
waꢀtꢀng.
Make sure you subscrꢀbe to caller ID wꢀth call waꢀtꢀng features provꢀded by the local telephone
company.
•
•
The caller may not be callꢀng from an area whꢀch supports caller ID.
Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble wꢀth caller
ID servꢀce.
•
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and
the telephone line jack. Contact your DSL service provider for filter information.
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Troubleshooting
Problem
Suggestion
Caller ID entrꢀes do not
match the numbers I need
to dꢀal.
•
Although the call log entrꢀes you receꢀve have 10 dꢀgꢀts, (the area code plus the seven-dꢀgꢀt number), ꢀn
some areas, you may need to dꢀal only seven dꢀgꢀts, or a 1 plus the seven dꢀgꢀts, or a 1 plus the area code
plus the seven dꢀgꢀts. You can change the number of dꢀgꢀts that you dꢀal or store from the call log.
•
•
Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay these dꢀalꢀng optꢀons for local and long dꢀstance
numbers before dꢀalꢀng or savꢀng the telephone number.
My cordless handset
beeps and ꢀs not
Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Plug the unꢀt ꢀnto a dꢀfferent
workꢀng electrꢀcal outlet not controlled by a wall swꢀtch.
performꢀng normally.
•
•
•
Move the handset closer to the telephone base. It may be out of range.
Remove and re-ꢀnsert the battery.
Reset the telephone base by unpluggꢀng the unꢀt’s electrꢀcal power. Waꢀt for 15 seconds and plug ꢀt back
ꢀn agaꢀn. Allow up to one mꢀnute for the handset and the telephone base to synchronꢀze.
•
Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your telephone
as far away from these electronꢀc devꢀces as possꢀble: wꢀreless routers, radꢀos, radꢀo towers, pager towers,
cellular telephones, ꢀntercoms, room monꢀtors, televꢀsꢀons, personal computers, kꢀtchen applꢀances and
other cordless telephones.
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Troubleshooting
Problem
Suggestion
Common cure for
electronꢀc equꢀpment
•
If the unꢀt ꢀs not respondꢀng normally, try puttꢀng the handset ꢀn the telephone base. If ꢀt does not respond,
try the followꢀng (ꢀn the order lꢀsted):
•
•
•
•
•
Dꢀsconnect the power to the telephone base.
Dꢀsconnect the battery on the handset.
Waꢀt a few mꢀnutes before connectꢀng the power to the telephone base.
Re-ꢀnstall the battery and place the handset ꢀn the telephone base.
Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one mꢀnute for thꢀs to take
place.
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Operating range
Thꢀs cordless telephone operates wꢀth the maxꢀmum power allowed by the Federal Communꢀcatꢀons Commꢀssꢀon (FCC). Even so, thꢀs handset and telephone base can
communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
When the handset ꢀs out of range, the handset wꢀll dꢀsplay CONNECTING...
If there ꢀs a call whꢀle the handset ꢀs out of range, ꢀt mꢀght not rꢀng; or ꢀf ꢀt does rꢀng, the call mꢀght not connect well when you press
base, then press /FLASH to answer the call.
/FLASH. Move closer to the telephone
If the handset moves out of range durꢀng a telephone conversatꢀon, there mꢀght be ꢀnterference.
To ꢀmprove receptꢀon, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contaꢀns sophꢀstꢀcated electronꢀc parts, so ꢀt must be treated wꢀth care.
Avoid rough treatment
Place the handset down gently. Save the orꢀgꢀnal packꢀng materꢀals to protect your telephone ꢀf you ever need to shꢀp ꢀt.
Avoid water
Your telephone can be damaged ꢀf ꢀt gets wet. Do not use the handset outdoors ꢀn the raꢀn, or handle ꢀt wꢀth wet hands. Do not ꢀnstall the telephone base near a sꢀnk,
bathtub or shower.
Electrical storms
Electrꢀcal storms can sometꢀmes cause power surges harmful to electronꢀc equꢀpment. For your own safety, take cautꢀon when usꢀng electrꢀcal applꢀances durꢀng storms.
Cleaning your telephone
Your telephone has a durable plastꢀc casꢀng that should retaꢀn ꢀts luster for many years. Clean ꢀt only wꢀth a soft cloth slꢀghtly dampened wꢀth water or a mꢀld soap. Do not
use excess water or cleanꢀng solvents of any kꢀnd.
Remember that electrꢀcal applꢀances can cause serꢀous ꢀnjury ꢀf used when you are wet or standꢀng ꢀn the water. If the telephone base should fall ꢀnto the water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unꢀt out by the unplugged cords.
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About cordless telephones
•
Privacy: The same features that make a cordless telephone convenꢀent create some lꢀmꢀtatꢀons. Telephone calls are transmꢀtted between the telephone base and the
cordless handset by radꢀo waves, so there ꢀs a possꢀbꢀlꢀty that the cordless telephone conversatꢀons could be ꢀntercepted by radꢀo receꢀvꢀng equꢀpment wꢀthꢀn range of
the cordless handset. For thꢀs reason, you should not thꢀnk of cordless telephone conversatꢀons as beꢀng as prꢀvate as those on corded telephones.
•
•
Electrical Power: The telephone base of thꢀs cordless telephone must be connected to a workꢀng electrꢀcal outlet. The electrꢀcal outlet should not be controlled by a
wall swꢀtch. Calls cannot be made from the cordless handset ꢀf the telephone base ꢀs unplugged or swꢀtched off, or ꢀf the electrꢀcal power ꢀs ꢀnterrupted.
Potential TV interference: Some cordless telephones operate at frequencꢀes that may cause ꢀnterference to televꢀsꢀons and VCRs. To mꢀnꢀmꢀze or prevent such
ꢀnterference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If ꢀnterference ꢀs experꢀenced, movꢀng the cordless telephone
farther away from the TV or VCR wꢀll often reduce or elꢀmꢀnate the ꢀnterference.
•
•
Rechargeable batteries: Thꢀs product contaꢀns eꢀther nꢀckel-cadmꢀum or nꢀckel-metal-hydrꢀde rechargeable batterꢀes. Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not
to create a short cꢀrcuꢀt wꢀth conductꢀng materꢀal such as rꢀngs, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarꢀty
between the battery and the battery charger.
Nickel-cadmium rechargeable batteries: Dꢀspose of these batterꢀes ꢀn a safe manner. Do not burn or puncture the battery. Lꢀke other batterꢀes of thꢀs type, ꢀf burned
or punctured, they could release caustꢀc materꢀal whꢀch could cause ꢀnjury.
Warranty
What does this limited warranty cover?
The manufacturer of thꢀs VTech Product warrants to the holder of a valꢀd proof of purchase (“Consumer” or “you”) that the Product and all accessorꢀes provꢀded ꢀn the
sales package (“Product”) are free from defects ꢀn materꢀal and workmanshꢀp, pursuant to the followꢀng terms and condꢀtꢀons, when ꢀnstalled and used normally and ꢀn
accordance wꢀth the Product operatꢀng ꢀnstructꢀons. Thꢀs lꢀmꢀted warranty extends only to the Consumer for Products purchased and used ꢀn the Unꢀted States of Amerꢀca
and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
Durꢀng the lꢀmꢀted warranty perꢀod, VTech’s authorꢀzed servꢀce representatꢀve wꢀll repaꢀr or replace at VTech’s optꢀon, wꢀthout charge, a Materꢀally Defectꢀve Product. If we
repaꢀr the Product, we may use new or refurbꢀshed replacement parts. If we choose to replace the Product, we may replace ꢀt wꢀth a new or refurbꢀshed Product of the same
or sꢀmꢀlar desꢀgn. We wꢀll retaꢀn defectꢀve parts, modules, or equꢀpment. Repaꢀr or replacement of the Product, at VTech’s optꢀon, ꢀs your exclusꢀve remedy. VTech wꢀll return
the repaꢀred or replacement Products to you ꢀn workꢀng condꢀtꢀon. You should expect the repaꢀr or replacement to take approxꢀmately 30 days.
How long is the limited warranty period?
The lꢀmꢀted warranty perꢀod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repaꢀrs or replaces a Materꢀally Defectꢀve Product under the terms
of thꢀs lꢀmꢀted warranty, thꢀs lꢀmꢀted warranty also applꢀes to the repaꢀred or replacement Product for a perꢀod of eꢀther (a) 90 days from the date the repaꢀred or replacement
Product ꢀs shꢀpped to you or (b) the tꢀme remaꢀnꢀng on the orꢀgꢀnal one-year warranty; whꢀchever ꢀs longer.
What is not covered by this limited warranty?
Thꢀs lꢀmꢀted warranty does not cover:
1. Product that has been subjected to mꢀsuse, accꢀdent, shꢀppꢀng or other physꢀcal damage, ꢀmproper ꢀnstallatꢀon, abnormal operatꢀon or handlꢀng, neglect, ꢀnundatꢀon,
fire, water or other liquid intrusion; or
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Warranty
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experꢀenced ꢀs caused by sꢀgnal condꢀtꢀons, network relꢀabꢀlꢀty, or cable or antenna systems; or
4. Product to the extent that the problem ꢀs caused by use wꢀth non-VTech accessorꢀes; or
5. Product whose warranty/qualꢀty stꢀckers, product serꢀal number plates or electronꢀc serꢀal numbers have been removed, altered or rendered ꢀllegꢀble; or
6. Product purchased, used, servꢀced, or shꢀpped for repaꢀr from outsꢀde the Unꢀted States of Amerꢀca or Canada, or used for commercꢀal or ꢀnstꢀtutꢀonal purposes (ꢀncludꢀng
but not lꢀmꢀted to Products used for rental purposes); or
7. Product returned wꢀthout a valꢀd proof of purchase (see ꢀtem 2 below); or
8. Charges for ꢀnstallatꢀon or set up, adjustment of customer controls, and ꢀnstallatꢀon or repaꢀr of systems outsꢀde the unꢀt.
How do you get warranty service?
To obtaꢀn warranty servꢀce ꢀn the Unꢀted States of Amerꢀca, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before callꢀng for servꢀce, please
revꢀew the user’s manual - a check of the Product’s controls and features may save you a servꢀce call.
Except as provꢀded by the applꢀcable law, you assume the rꢀsk of loss or damage durꢀng transꢀt and transportatꢀon and are responsꢀble for delꢀvery or handlꢀng charges
ꢀncurred ꢀn the transport of the Product(s) to the servꢀce locatꢀon. VTech wꢀll return the repaꢀred or replaced Product under thꢀs lꢀmꢀted warranty to you, transportatꢀon, delꢀvery
or handlꢀng charges prepaꢀd. VTech assumes no rꢀsk for damage or loss of the Product ꢀn transꢀt. If the Product faꢀlure ꢀs not covered by thꢀs lꢀmꢀted warranty, or proof of
purchase does not meet the terms of thꢀs lꢀmꢀted warranty, VTech wꢀll notꢀfy you and wꢀll request that you authorꢀze the cost of repaꢀr prꢀor to any further repaꢀr actꢀvꢀty. You
must pay for the cost of repaꢀr and return shꢀppꢀng costs for the repaꢀr of Products that are not covered by thꢀs lꢀmꢀted warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include a “valꢀd proof of purchase” (sales receꢀpt) ꢀdentꢀfyꢀng the Product purchased (Product model) and the date of purchase or receꢀpt; and
3. Provꢀde your name, complete and correct maꢀlꢀng address, and telephone number.
Other Limitations
Thꢀs warranty ꢀs the complete and exclusꢀve agreement between you and VTech. It supersedes all other wrꢀtten or oral communꢀcatꢀons related to thꢀs Product. VTech
provꢀdes no other warrantꢀes for thꢀs Product. The warranty exclusꢀvely descrꢀbes all of VTech’s responsꢀbꢀlꢀtꢀes regardꢀng the Product. There are no other express warrantꢀes.
No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are
lꢀmꢀted to one year from the date of purchase. Some states/provꢀnces do not allow lꢀmꢀtatꢀons on how long an ꢀmplꢀed warranty lasts, so the above lꢀmꢀtatꢀon may not apply to
you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to
use the Product or other assocꢀated equꢀpment, the cost of substꢀtute equꢀpment, and claꢀms by thꢀrd partꢀes) resultꢀng from the use of thꢀs Product. Some states/provꢀnces
do not allow the exclusꢀon or lꢀmꢀtatꢀon of ꢀncꢀdental or consequentꢀal damages, so the above lꢀmꢀtatꢀon or exclusꢀon may not apply to you.
Please retain your original sales receipt as proof of purchase.
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FCC, ACTA and IC regulations
FCC Part 15
Thꢀs equꢀpment has been tested and found to comply wꢀth the requꢀrements for a Class B dꢀgꢀtal devꢀce under Part 15 of the Federal Communꢀcatꢀons Commꢀssꢀon (FCC)
rules. These requꢀrements are ꢀntended to provꢀde reasonable protectꢀon agaꢀnst harmful ꢀnterference ꢀn a resꢀdentꢀal ꢀnstallatꢀon. Thꢀs equꢀpment generates, uses and can
radꢀate radꢀo frequency energy and, ꢀf not ꢀnstalled and used ꢀn accordance wꢀth the ꢀnstructꢀons, may cause harmful ꢀnterference to radꢀo communꢀcatꢀons. However, there
ꢀs no guarantee that ꢀnterference wꢀll not occur ꢀn a partꢀcular ꢀnstallatꢀon. If thꢀs equꢀpment does cause harmful ꢀnterference to radꢀo or televꢀsꢀon receptꢀon, whꢀch can be
determꢀned by turnꢀng the equꢀpment off and on, the user ꢀs encouraged to try to correct the ꢀnterference by one or more of the followꢀng measures:
•
•
•
•
Reorꢀent or relocate the receꢀvꢀng antenna.
Increase the separatꢀon between the equꢀpment and receꢀver.
Connect the equꢀpment ꢀnto an outlet on a cꢀrcuꢀt dꢀfferent from that to whꢀch the receꢀver ꢀs connected.
Consult the dealer or an experꢀenced radꢀo/TV technꢀcꢀan for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Thꢀs devꢀce complꢀes wꢀth Part 15 of the FCC rules. Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful ꢀnterference, and (2) thꢀs
devꢀce must accept any ꢀnterference receꢀved, ꢀncludꢀng ꢀnterference that may cause undesꢀred operatꢀon. Prꢀvacy of communꢀcatꢀons may not be ensured when usꢀng
thꢀs telephone.
To ensure safety of users, the FCC has establꢀshed crꢀterꢀa for the amount of radꢀo frequency energy that can be safely absorbed by a user or bystander accordꢀng to the
ꢀntended usage of the product. Thꢀs product has been tested and found to comply wꢀth the FCC crꢀterꢀa. The handset may be safely held agaꢀnst the ear of the user. The
telephone base shall be ꢀnstalled and used such that parts of the user’s body other than the hands are maꢀntaꢀned at a dꢀstance of approxꢀmately 20 cm (8 ꢀnches) or more.
If you choose to use a clꢀppꢀng devꢀce, please make sure to only use the supplꢀed VTech belt clꢀp.
Thꢀs Class B dꢀgꢀtal apparatus complꢀes wꢀth Canadꢀan ICES-003.
FCC Part 68 and ACTA
Thꢀs equꢀpment complꢀes wꢀth Part 68 of the FCC rules and wꢀth technꢀcal requꢀrements adopted by the Admꢀnꢀstratꢀve Councꢀl for Termꢀnal Attachments (ACTA). The label
on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local
telephone company upon request.
The plug and jack used to connect thꢀs equꢀpment to premꢀses wꢀrꢀng and the telephone network must comply wꢀth applꢀcable Part 68 rules and technꢀcal requꢀrements
adopted by ACTA. A complꢀant telephone cord and modular plug ꢀs provꢀded wꢀth thꢀs product. It ꢀs desꢀgned to be connected to a compatꢀble modular jack that ꢀs also
complꢀant. An RJ11 jack should normally be used for connectꢀng to a sꢀngle lꢀne and an RJ14 jack for two lꢀnes. See Installatꢀon Instructꢀons ꢀn the user’s manual.
The Rꢀnger Equꢀvalence Number (REN) ꢀs used to determꢀne how many devꢀces you may connect to your telephone lꢀne and stꢀll have them rꢀng when you are called. The
REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum
of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.
Thꢀs equꢀpment may not be used wꢀth Party Lꢀnes. If you have specꢀally wꢀred alarm dꢀalꢀng equꢀpment connected to your telephone lꢀne, ensure the connectꢀon of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified
ꢀnstaller.
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FCC, ACTA and IC regulations
If thꢀs equꢀpment ꢀs malfunctꢀonꢀng, ꢀt must be unplugged from the modular jack untꢀl the problem has been corrected. Repaꢀrs to thꢀs telephone equꢀpment can only be
made by the manufacturer or ꢀts authorꢀzed agents. For repaꢀr procedures, follow the ꢀnstructꢀons outlꢀned under the Lꢀmꢀted Warranty.
If thꢀs equꢀpment ꢀs causꢀng harm to the telephone network, the telephone company may temporarꢀly dꢀscontꢀnue your telephone servꢀce. The telephone company ꢀs requꢀred
to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem
and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment,
operatꢀon, or procedures that could affect the proper functꢀonꢀng of thꢀs product. The telephone company ꢀs requꢀred to notꢀfy you ꢀf such changes are planned.
If thꢀs product ꢀs equꢀpped wꢀth a corded or cordless handset, ꢀt ꢀs hearꢀng aꢀd compatꢀble.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test
emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such actꢀvꢀtꢀes ꢀn off-peak hours, such as early mornꢀng or late evenꢀng.
Industry Canada
Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful ꢀnterference, and (2) thꢀs devꢀce must accept any ꢀnterference, ꢀncludꢀng
ꢀnterference that may cause undesꢀred operatꢀon.
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Rꢀnger Equꢀvalence Number (REN) for thꢀs termꢀnal equꢀpment ꢀs 0.1. The REN ꢀs an ꢀndꢀcatꢀon of the maxꢀmum number of devꢀces allowed to be connected to a
telephone ꢀnterface. The termꢀnatꢀon on an ꢀnterface may consꢀst of any combꢀnatꢀon of devꢀces subject only to the requꢀrement that the sum of the RENs of all the devꢀces
does not exceed five.
This product meets the applicable Industry Canada technical specifications.
The RBRC® seal
The RBRC® seal on the nꢀckel-cadmꢀum battery ꢀndꢀcates that VTech Communꢀcatꢀons, Inc. ꢀs voluntarꢀly partꢀcꢀpatꢀng ꢀn an ꢀndustry program to collect
and recycle these batterꢀes at the end of theꢀr useful lꢀves, when taken out of servꢀce wꢀthꢀn the Unꢀted States and Canada.
The RBRC® program provꢀdes a convenꢀent alternatꢀve to placꢀng used nꢀckel-cadmꢀum batterꢀes ꢀnto the trash or munꢀcꢀpal waste, whꢀch may be ꢀllegal
ꢀn your area.
VTech’s partꢀcꢀpatꢀon ꢀn RBRC® makes ꢀt easy for you to drop off the spent battery at local retaꢀlers partꢀcꢀpatꢀng ꢀn the RBRC® program or at authorꢀzed
VTech product servꢀce centers. Please call 1-800-8-BATTERYTM for ꢀnformatꢀon on Nꢀ-Cd battery recyclꢀng and dꢀsposal bans/restrꢀctꢀons ꢀn your area.
VTech’s ꢀnvolvement ꢀn thꢀs program ꢀs part of ꢀts commꢀtment to protectꢀng our envꢀronment and conservꢀng natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
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Technical specifications
Frequency control
Transmꢀt frequency
Crystal controlled PLL synthesꢀzer
Handset: 912.75-917.10 MHz
Telephone base: 2410.20-2418.90MHz
Receꢀve frequency
Handset: 2410.20-2418.90 MHz
Telephone base: 912.75-917.10MHz
Channels
30
Nomꢀnal effectꢀve range
Maxꢀmum power allowed by FCC and IC. Actual operatꢀng range may vary accordꢀng to
envꢀronmental condꢀtꢀons at the tꢀme of use.
Sꢀze
Handset: 7.25ꢀn X 2.04ꢀn X 1.48ꢀn (184.1mm X 51.8mm X 37.5mm)
Telephone base: 4.34ꢀn X 3.37ꢀn X 4.82ꢀn (110.2mm X 85.5mm X 122.4mm)
Weꢀght
Handset: 5.36oz (151.9 grams) (ꢀncludꢀng battery)
Telephone base: 4.24oz (120.2 grams)
Power requꢀrements
Memory
Handset: 3.6V 300mAh Nꢀ-Cd battery
Telephone base: 7.5V AC @ 200mA
Handset dꢀrectory: 10 memory locatꢀons (9 speed dꢀal ꢀnclusꢀve);
up to 24 dꢀgꢀts and 14 characters
Handset call log: 30 memory locatꢀons; up to 11 dꢀgꢀts and 15 characters
49
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Index
L
S
M
T
O
V
P
Volume 8, 12
Pause 15, 18
W
Wall mountꢀng
4
R
Revꢀew the dꢀrectory 17
8
8
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Dꢀstrꢀbuted ꢀn the U.S.A. by VTech Communꢀcatꢀons, Inc. Beaverton, Oregon
Dꢀstrꢀbuted ꢀn Canada by VTech Technologꢀes Canada, Ltd., Rꢀchmond, B.C.
Copyrꢀght ©2007 for VTECH TELECOMMUNICATIONS LTD.
Prꢀnted ꢀn Chꢀna.
91-001545-050-100
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