VTech Cordless Telephone 2428 User Manual

2.4GHz CORDLESS TELEPHONE  
ADVANCED DUAL - BAND TECHNOLOGY  
2428  
CALL WAITING ID  
VTECH TELECOMMUNICATIONS LTD.  
To help protect the environment, this product may  
contain recycled or reconditioned parts and materials.  
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Important Safety Instructions  
basic safety precautions should always  
be followed to reduce the risk of fire, electric shock and injury to persons, including the  
following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or  
aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink, or  
swimming pool).  
5. Do not place this product on an unstable cart, stand, or table.The product may fall,  
causing serious damage to the product.  
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation.To  
protect it from overheating, these openings must not be blocked by placing the product  
on the bed, sofa, rug, or other similar surface.This product should never be placed near  
or over a radiator or heat register.This product should not be placed in a built-in  
installation where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the  
marking label. If you are not sure of the type of power supply to your home, consult your  
dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not locate this product where the  
cord will be abused by persons walking on it.  
9. Never push objects of any kind into this product through cabinet slots as they may touch  
dangerous voltage points or short out parts that could result in a risk of fire or electric  
shock. Never spill liquid of any kind on the product.  
10.To reduce the risk of electric shock, do not disassemble this product, but take it to a  
VTech authorized service facility. Opening or removing cabinet parts other than specified  
access doors may expose you to dangerous voltages or other risks. Incorrect reassemb-  
ling can cause electric shock when the appliance is subsequently used.  
11.Do not overload wall outlets and extension cords as this can result in the risk of fire or  
electric shock.  
12.Unplug this product from the wall outlet and refer servicing to a VTECH authorized  
service facility under the following conditions:  
A.When the power supply cord or plug is damaged or frayed.  
B.If liquid has been spilled into the product.  
C.If the product has been exposed to rain or water.  
D.If the product does not operate normally by following the operating instructions.Adjust  
only those controls that are covered by the operating instructions, because improper  
adjustment of other controls may result in damage and will often require extensive work  
by a VTech authorized technician to restore the product to normal operation.  
E.If the product has been dropped and the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than a cordless type) during an electrical storm.There  
may be a remote risk of electric shock from lighting.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
VTECH COMMUNICATIONS INC  
SERVICE DEPT.at 1-800-595-9511.In Canada, callVTech Electronics Ltd at 1-800-267-  
7377.  
SAVE THESE INSTRUCTIONS  
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BEFORE YOU BEGIN  
Enhanced 2.4GHz Technology - Dual Band transmission combines the best of 2.4GHz  
and 900MHz technologies, providing enhanced performance over standard cordless  
telephones.  
About Caller Identification (Caller ID)  
This product has a Caller ID with Call Waiting feature that works with service from your local  
phone service provider.  
Caller ID with CallWaiting lets you see who’s calling before you answer the phone, even when  
you’re on another call.  
You may need to change your phone service to use this feature. Contact your phone service  
provider if:  
You have both Caller ID and Call Waiting, but as separate services (you may need  
combined service)  
You have only Caller ID service, or only Call Waiting service  
You don’t subscribe to any Caller ID or Call Waiting services.  
You can use this product with regular Caller ID service, and you can use this product’s other  
features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.  
There are fees for Caller ID services, and they may not be available in all areas.  
This product can provide information only if both you and the caller are in areas offering Caller  
ID service, and if both telephone companies use compatible equipment.  
Parts Check List:  
1. Base Unit  
2. Handset  
3. AC Power Adapter  
5. Battery Pack  
7. Owner’s Manual  
4.Telephone Line Cord  
6. Belt clip  
To purchase replacement battery packs, call VTech Communications Inc at 1-800-595-  
9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377.  
Telephone Line  
Base Unit  
Handset  
AC Power Adaptor  
Battery Pack  
Owner’s Manual  
Belt Clip  
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INSTALLATION  
Before You Install  
1. Choose a location for the Base near an electrical outlet and a telephone jack.  
This phone requires a modular telephone jack and a standard electrical outlet (110v AC)  
not controlled by a wall switch. Plug the AC power adaptor into the electrical outlet and  
the DC connector to the jack on the bottom of the Base Unit.  
2. Install the handset battery pack. Use only battery pack provided or recommended by  
VTECH.  
a)Remove battery  
compartment cover  
by pressing on the  
indentation and  
sliding downward.  
b)Align the two holes in the plug with the  
socket pins, then snap the plug into  
place.  
c)Place battery pack in the compartment  
with the wires in the lower left corner,  
along the bottom of the battery pack.  
d)Replace cover by sliding it  
up into place.  
3 Attach the belt clip to the cordless handset (optional).  
To attach  
To remove  
NOTE: Install the Base Unit away from electronic equipment, such as personal computers,  
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INSTALLATION  
television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.  
Table/Desk Installation  
CONNECT THE POWER CORD  
Standard electrical outlet  
CONNECT THE  
TELEPHONE LINE CORD  
Modular telephone jack  
4. Charge the handset battery.  
Place the handset in the base. Charge the battery for at least 12 hours the first time.  
5. Check for dial tone  
After the batteries are charged, connect the modular telephone cord between a live phone jack  
and the jack located on the bottom of the Base Unit. Pick up the Handset and press PHONE.  
You should hear a dial tone.  
6. Set the dial mode.  
If you have touch tone service, the phone is ready to use as soon as the batteries are charged.  
If you have dial pulse (rotary) service, you’ll need to change the dial mode.  
Press PROG/CHAN on the handset to enter programming mode.  
Press or until the screen displays DIAL MODE: and the currently selected mode.  
Press SELECT.The current setting blinks.  
Press to select TONEor PULSE .  
Press SELECT, to save the displayed mode.  
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TELEPHONE OPERATION  
Answer a Call  
Press any key  
except OFF  
Handset Volume  
While on a call,  
adjust the volume  
of what you hear  
Hold  
Press to put a call  
on hold, press  
again to release  
hold OR Lift the  
Handset of an  
extension  
Make a Call  
End a Call  
Press OFF or  
Place handset  
in base  
Exit  
programming  
Press PHONE  
then dial the  
number OR Dial  
the number (use  
to backspace and  
correct digits),  
then press  
Cancel a page  
Redial  
PHONE to call  
Press PHONE, then  
press REDIAL /  
PAUSE to call last  
number dialed (up  
to 32 digits)  
Flash/Call Waiting  
Access special  
telephone company  
subscriber services  
Program/Channel  
Switch to a clearer  
channel while on a call  
Enter programming  
mode with Handset idle  
(on hook)  
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TELEPHONE OPERATION  
Message Waiting Indicator  
If you subscribe to telephone  
company voice mail with a visual  
message waiting signal, this light  
flashes when you have voice mail  
waiting.  
NOTE:The visual MESSAGE  
WAITING feature requires a signal  
from your local telephone company  
called FSK (Frequency Shift  
Keying). Not all local phone  
companies can provide this signal.  
The audible stutter dial tone alone  
will not activate the Message  
Waiting feature on this telephone.  
Please check with your local  
service provider if the FSK signal  
is available in your area.  
PAGE/Handset Locator  
Press to page the Handset for  
up to 60 seconds. Press again  
to cancel, or press OFF on the  
Handset.  
IN USE/CHARGING Indicator  
Flashes when the Handset is in  
use, or on steady when the  
Handset is charging in the Base.  
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TELEPHONE OPERATION  
Handset Ringer Style/Battery Save  
You can select from four different handset ringer styles, or turn the ringer off and  
extend the battery life.  
1 Make sure the handset is off.  
2 Press PROG/CHAN to enter programming mode.  
3 Press  
4 Press SELECT The screen displays the current setting.  
5 Press or to select 1, 2, 3, 4,or OFF.You will hear a sample of each ring.  
until the screen displays RINGER:.  
6 Press SELECT to choose the displayed ringer setting.  
Temporary Tone Dialing  
If you have dial pulse (rotary) service, you can change from dial pulse  
to touch tone dialing during a call by pressing * . This is useful if you  
need to send touch tone signals for access to telephone banking or  
long-distance services.  
1 Dial the number.  
2 Press *. Buttons pressed after this send touch tone signals.  
3 After you hang up, the phone automatically returns to dial pulse (rotary) service.  
Headset Jack  
You can use this telephone hands-free when you install any VTECH 2.5mm headset,  
purchased separately.  
Plug the headset into the jack located on the right side of the handset (under the  
small rubber flap). Do not force the connection, but make sure the plug fits securely.  
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TELEPHONE OPERATION  
Operating Range  
This cordless telephone operates within the maximum power allowed by  
the Federal Communications Commission (FCC). Even so, this handset and  
base can communicate over only a certain distance — which can vary with  
the locations of the base and handset, the weather, and the construction of  
your home or office. For best performance, keep the base antenna fully  
upright.  
If you receive a call while you are out of range, the handset might not  
ring — or if it does ring, the call might not connect when you press PHONE .  
Move closer to the base, then press PHONE to answer the call.  
If you move out of range during a phone conversation, you might  
hear noise or interference. To improve reception, move closer to the base.  
If you move out of range without pressing OFF, your phone will be  
left “off the hook.” To hang up properly, walk back into range, periodically  
pressing OFF .  
Display Screen Messages  
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TELEPHONE MEMORY  
This cordless phone can store 10 telephone numbers with names, each up to 16 digits  
long in memory locations you assign (0-9).  
Note: Press OFF at any time to exit memory dial mode.  
Store a Number or Name in Memory  
1 Press PROG/CHAN, then press  
until the screen displays MEM DIAL.  
2 Press MEM. The screen displays ENTER 0-9.  
3 Press the key (0-9) for the memory location where you’re storing this entry. If  
the selected location is empty, the screen displays ENTER NAME.  
Note: If the location is not empty, the current entry is displayed. Press OFF to exit  
memory dial mode and start again, or follow the instructions to dial, edit or erase the  
current entry.  
4 Using the chart below, enter up to 15 characters for the name you’re storing  
with the number. Use  
to backspace and make corrections; use  
to  
advance and add a space.  
Presses  
Dial Key:  
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
0
1
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
O
R
V
Y
M
P
T
7
W
0
9
*
*
#
&
,
-
.
#
5 When you finish entering the name, press SELECT or PROG/CHAN. The screen  
displays ENTER NUMBER.  
6 Enter the telephone number. Use  
to backspace and make a correction.  
Press REDIAL/PAUSE to store a pause in the dialing sequence.  
7 Press SELECT or PROG/CHAN to store your entry. The screen displays  
DISTINCT RING? and the current setting.  
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TELEPHONE MEMORY  
8 Press  
or  
to change the setting. Choose Y(for Yes) if you wish the phone to  
alert you to calls from this number by changing to a distinctive ringing pattern after  
the first ring. Choose N(for NO) for a normal ringing pattern.  
9 Press SELECT or PROGRAM to confirm your selection. If you choose Y, a D  
will be displayed with the directory entry.  
Note: When memory is full the screen displays MEMORY FULL, an error tone  
sounds, and you will not be able to store a new number until you delete a stored  
number.  
Edit a Number/Name Stored in Memory  
1 Press MEM . The screen displays ENTER 0-9.  
2 Press the memory location key of the entry you wish to edit.  
3 When the screen displays the number you want to edit, press SELECT. Then  
press  
or  
until EDITflashes.  
4 Press SELECT. The screen displays the name and number. The flashing cursor  
appears at the end of the name. Use and the dial pad keys to edit the  
,
name. Press SELECT to move on to edit the number. Press SELECT to move  
on to edit the Distinctive Ring setting.  
5 Press SELECT to save the edited information.  
Delete a Number/Name Stored in Memory  
1 Press MEM . The screen displays ENTER 0-9.  
2 Press the memory location key of the entry you wish to edit.  
3 When the screen displays the number you want to delete, press SELECT. Then  
press  
or  
until ERASEflashes.  
4 Press SELECT. The screen displays ERASE NO YESand the number.  
5 Press or until YESflashes.  
6 Press SELECT.  
Dial a Memory Number  
1 Press MEM . The screen displays ENTER 0-9.  
2 Press the memory location key of the entry you wish to edit.  
3
When the screen displays the number you want to dial, press SELECT. Then  
press or until DIALflashes.  
4 Press SELECT.The phone automatically dials the number.  
10  
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TELEPHONE DIRECTORY  
This cordless phone can store 40 telephone numbers with names, each up  
to 16 digits long. Entries are stored alphabetically. For consistency with  
Caller ID entries, you may wish to enter last names first.  
Note: Press OFF at any time to exit directory.  
Store a Number/Name in the Directory  
1 Press PROG/CHAN . The screen displays DIRECTORY.  
2 Press SELECT . The screen displays ENTER NAME.  
3 Using the chart below, enter up to 15 characters for the name you’re storing with  
the number. Use  
add a space.  
to backspace and make corrections; use  
to advance and  
Presses  
Dial Key:  
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
0
1
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
O
R
V
Y
M
P
T
7
W
0
9
*
*
#
&
,
-
.
#
4 When you finish entering the name, press SELECT or PROG/CHAN.The screen  
displays ENTER NUMBER .  
5 Enter the telephone number. Use  
to backspace and make a correction. Press  
REDIAL/PAUSE to store a pause in the dialing sequence.  
-OR-  
Press REDIAL/PAUSE to display the last number dialed from this phone.  
6 Press SELECT or PROG/CHAN. The screen displays DISTINCT RING? and  
the current setting.  
7 Press  
or  
to change the setting. Choose Y(forYes) if you wish the phone to  
alert you to calls from this number by changing to a distinctive ringing pattern  
after the first ring. Choose N(for NO) for a normal ringing pattern.  
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TELEPHONE DIRECTORY  
8 Press SELECT or PROG/CHAN to confirm your selection. If you chose Y, a Dwill  
be displayed with the directory entry.  
Note:When memory is full the screen displays MEMORY FULL, an error tone sounds,  
and you will not be able to store a new number until you delete a stored number.  
Edit a Number/Name Stored in the Directory  
1 Press  
(
). The screen displays DIRECTORY.  
2 Press  
or  
to scroll alphabetically through entries stored in memory  
-OR-  
Press the dial pad key for the first letter of the entry you want to edit.  
3 When the screen displays the number you want to edit, press SELECT . Then  
press  
or  
until EDITflashes.  
4 Press SELECT. The screen displays the name and number. The flashing cursor  
appears at the end of the name. Use and the dial pad keys to edit the  
,
name. Press SELECT to move on to edit the number. Press SELECT to move to  
edit the Distinctive Ring setting.  
5 Press SELECT to save the edited information.  
Delete a Number/Name Stored in the Directory  
1 Press  
(
). The screen displays DIRECTORY.  
2 Press  
-OR-  
or  
to scroll alphabetically through entries stored in memory  
Press the dial pad key for the first letter of the entry you want to delete.  
3 When the screen displays the number you want to delete, press SELECT .Then  
press  
or  
until ERASEflashes.  
4 Press SELECT. The screen displays ERASE NO YES and the number. The  
current choice flashes.  
5 Press  
or  
until YESflashes.  
6 Press SELECT.You’ll hear a series of beeps confirming the deletion.  
Dial a Number from the Directory  
1 Press  
(
). The screen displays DIRECTORY.  
2 Press  
or  
to scroll alphabetically through entries stored in memory  
-OR-  
Press the dial pad key for the first letter of the entry you want to dial.  
3 When the screen displays the number you want to dial, press SELECT. Then  
press  
or  
until DIALflashes.  
4 Press SELECT.The phone automatically dials the number.  
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CALLER ID OPERATION  
About Call History  
This phone assigns each incoming call a number from 1 to 99. The most recent call will  
have the highest number.When the memory is full, the oldest call information is deleted  
to make room for new incoming call information.  
For each call that comes in, the screen displays the following information between the  
first and second rings:  
Your caller’s name (15 letters are sent by your telephone company)  
• The caller’s area code and telephone number  
• The time and date of the call  
• The position of the call in call history.  
If you answer a call before the information appears on the screen, it will not be in the  
call history.  
Note: Press OFF at any time to exit call history.  
Review Call History  
The screen displays call information for about 15 seconds after it has been received.  
1 Press  
2 Use  
(CID) to view call history.  
or to scroll through records in call history.  
Delete Records from Call History  
Delete a Specific Call  
1 Locate the record you want to delete from call history.  
2 Press SELECT, then press  
or  
until ERASE flashes.  
3 Press SELECT. The screen displays ERASE NO YES ALL and the phone  
number. The current choice flashes.  
4 Press  
or  
until YESflashes.  
5 Press SELECT.You’ll hear a series of beeps confirming the deletion.  
Delete All Calls  
1 While viewing call history, press SELECT, then press or  
until ERASEflashes.  
2 Press SELECT. The screen displays ERASE NO YES ALL and the phone  
number. The current choice flashes.  
3 Press  
or  
until ALLflashes, then press SELECT.The screen displays ERASE  
ALL NO YES. The current choice flashes.  
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CALLER ID OPERATION  
4 Press  
or  
until YESflashes.  
5 Press SELECT. You will hear a series of beeps confirming the deletion.  
NOTE: If there are new CID records not yet reviewed , the “ ALL” option will not be  
displayed as a selection.  
Dial a Displayed Number  
1 Locate the record in call history that you want to dial.  
2 If you wish to change how the number is dialed, press # .  
The screen displays any alternate dialing sequences available for this call (area code  
+ number; 1 + area code + number; 1+ number; number only).  
3 Press SELECT, then press  
or  
until DIALflashes.  
The phone number will be displayed in the format it was received.  
4 Press SELECT when the number is correctly displayed for dialing.  
Store a Call History Record in the Directory  
1 Locate the record in call history you want to store in memory.  
2 If you wish to change how the number is stored, press # . The screen displays  
any alternate dialing sequences available for this call (area code + number; 1 +  
area code + number; 1+ number; number only).  
3 Press SELECT, then press  
or  
until PGMflashes.  
The phone number will be displayed in the format it was received.  
4 Press SELECT four times to store the call record in memory.You’ll hear a beep  
confirming that the name number were stored.  
Display Screen Messages  
Screen Displays:  
When:  
The other party is blocking name information.  
The other party is blocking name and number  
information.  
Your phone company is unable to receive information  
about this caller s name.  
Your phone company is unable to receive information  
about this caller s name and number.  
14  
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BATTERIES  
Charge the Handset Battery Pack  
This battery should remain charged up to six days with the ringer turned on and  
up to 12 days with the ringer off. A fully charged battery provides an average talk  
time of about six hours.  
• The battery pack needs charging when:  
— A new battery is installed in the handset.  
— The phone beeps twice every 5 seconds.  
— The screen displays BATTERYLOWand the low battery icon.  
• Place the handset in the base so the CHARGING light turns on. The battery pack  
is typically fully charged in eight hours.  
You can keep the battery fully charged by returning the handset to the base after  
each use.  
• If you repeatedly get a low battery indicator, even after charging overnight, the  
battery should be replaced. Use VTECH Battery.  
CAUTION: To reduce the risk of fire or injury to persons or damage to the  
telephone, read and follow these instructions carefully:  
Charge the battery provided with or identified for use with this product  
only in accordance with the instructions and limitations specified in this  
User’s Manual.  
Replacing the Handset Battery Pack  
1 Remove the battery compartment cover on the handset by pressing on the  
indentation and sliding the cover downward.  
2 Lift out the old battery pack and disconnect.  
3 Align the two holes in the new battery pack’s plug with the socket pins, and snap  
the plug into place. Place the battery pack in the compartment with the wires in  
the lower left corner, along the bottom of the battery pack.  
4 Replace the cover by sliding it up into place.  
5 The new battery pack must be charged before using the phone. Place the handset  
in the base and allow it to charge for at least 12 hours the first charge. The  
telephone might operate before that, but for best performance, let the battery  
pack charge fully.  
15  
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IN CASE OF DIFFICULTY  
If you have difficulty operating this phone, try the suggestions below.  
For Customer Service, call 1-800-595-9511. Please retain your receipt as your proof  
of purchase  
If the phone doesn’t work at all, check these items first:  
• Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.  
• Make sure the telephone line cord is plugged firmly into the base unit and the  
modular jack.  
• Make sure the base antenna is fully upright.  
• If the handset does not beep when you press PHONE, the battery might need  
charging.  
• Make sure the battery pack is installed correctly.  
• If you have dial pulse (rotary) service on your phone line, make sure the dial  
mode is set to dial pulse (see INSTALLATION).  
• Microwave appliances may cause interference with this phone. If you experience  
interference, move away from the microwave  
If the above suggestions don’t solve the problem, try re-initializing the handset  
and base:  
1 Disconnect the power to the base.  
2 Remove the handset battery pack.  
3 Wait a few minutes.  
4 Connect the power to the base.  
5 Insert the handset battery pack.  
6 Put the handset in the base to re-initialize.  
If you hear a two-beep signal when you try to use the handset:  
You might be out of range. Move closer to the base and try again.  
• If moving closer to the base doesn’t help, try following the directions above for  
re-initializing the handset and base.  
If the phone does not ring when you receive a call:  
• Make sure the handset ringer is on.  
• Make sure the telephone line cord is connected firmly to the base and the  
telephone jack.  
• Make sure the AC adapter is plugged firmly into an outlet not controlled by a  
wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line to allow all  
of them to ring. Try unplugging some of them.  
If you hear noise or interference when using the phone:  
• Make sure the base antenna is fully upright.  
You may be out of range. Move closer to the base.  
• Press and release PROG/CHAN to change to another of the 30 channels available.  
If noise is exceptionally loud, move closer to the base before changing channels.  
• Household appliances plugged into the same circuit as the base can sometimes  
cause interference. Try moving the appliance or the base to another outlet.  
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IN CASE OF DIFFICULTY  
• Using the handset near household appliances (microwaves, computers, television,  
stereos, etc.) can sometimes cause interference. Move away from appliances  
while using the handset.  
• The layout of your home or office might be limiting the operating range.Try moving  
the base to another location, preferably on an upper floor.  
• If the buttons don’t work, try placing the handset in the base for at least 15 seconds.  
If you hear other calls while using your phone:  
• Press PROG/CHAN to change to another channel.  
• Disconnect the base from the modular jack and plug in a corded telephone. If you  
still hear other calls, the problem is probably in your wiring or local service. Call  
your local telephone service company.  
If you lose a call after changing channels:  
You were probably almost out of range. Move closer to the base before changing  
channels. Before placing another call, set the handset in the base for at least 15  
seconds.  
If you are unable to operate special telephone services or other equipment  
requiring touch tone signals:  
If you have dial pulse (rotary) service, follow the directions under “Temporary Tone  
Dialing” in the TELEPHONE OPERATION section of this manual.  
If the MESSAGE light on the base does not go off even after you’ve listened to  
voice mail messages:  
1 Press PROG/CHAN.  
2 Press  
until the screen displays MESSAGES WAITING .  
3 Press SELECT.The screen displays LIGHTS OFF:YES .  
4 Press SELECT again to turn off the MESSAGE light on base.  
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Maintenance  
Taking Care Of Your Telephone  
Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it  
must be treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect your  
telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in  
the rain, or handle it with wet hands. Do not install your Base Unit near a sink,  
bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic  
equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many  
years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do  
not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are  
wet or standing in water. If your Base Unit should fall into water, DO NOT RETRIEVE  
IT UNTILYOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS  
FROM THE WALL. Then pull the unit out by the unplugged cords.  
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Warranty Statement  
What does this limited warranty cover?  
ThemanufacturerofthisVTECHproduct,VTECHCommunications,warrantstothe holder  
of a valid proof of purchase ("Consumer" or "you") that the product and all accessories  
provided by VTECH in the sales package ("Product") are free from material defects in  
material and workmanship, pursuant to the following terms and conditions, when installed  
and used normally and in accordance with operation instructions. This limited warranty  
extends only to the Consumer for Products purchased and used in the United States of  
America.  
What will VTECH Communications do if the Product is not free from material defects  
in materials and workmanship during the limited warranty period ("Materially Defective  
Product")?  
During the limited warranty period, VTECH's authorized service representative will repair  
or replace at VTECH's option, without charge, a Materially Defective Product. If we repair  
this product, we may use new or refurbished replacement parts. If we choose to replace  
this product, we may replace it with a new or refurbished product of the same or similar  
design.VTECH will return repaired or replacement products to you in working condition.  
VTECHwillretaindefectiveparts,modules,orequipment.RepairorraplacementofProduct.  
at VTECH`S option. is your exclusive remedy. you should expect the repair or replacement  
to take approximately 30 days.  
How Long is the limited warranty period ?  
The limited warranty period for the product extends for ONE(1)YEAR from the date of  
purchase if we repair or replace a Materially Defective Product the terms of this limitad  
warranty. thislimitedwarrantyalsoappliestorepairedorreplacementProductsforaperiod  
of either (a) 90 days from the date the repaired or replacement Product is shipped to you  
or (b) the time remaining on the original one-year limited warranty. whichever is longer.  
What is not covered by this limited warranty ?  
This limited warranty does not cover  
1. Product that has been subjected to misuse,accident, shipping or other physical damage  
improperinstallation,abnormaloperationorhandling,neglect,inundationfire,water,orother  
liquid intrusion:or  
2. Product that has been damaged due to repair,alteratio,or modification by  
anyone other than an authorized service representative of VTECH:or  
3. Product to the extent that the problem experienced is caused by signal conditions network  
reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non_VTECH electrical  
accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial  
numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States,  
or used for commercial or institutional purposes (including but not limited to Products used  
for rental purposes ) ;or  
7. Product returned without valid proof of purchase (see 6 below); or  
8. Charges for installation or set up , adjustment of customer controls. and installation or  
repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America. call 1 800-595-9511 for  
instructions regarding where to return the Product. Before calling for service, please check  
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Warranty Statement  
the user's manual, A check of the Product controls and features may save you a service  
call.  
Except as provided by applicable law, you assume the risk of loss or damage during  
transit and transportation and are responsible for delivery or handling charges  
incurred in the transport of Product(s) to the service location . VTECH will return  
repaired or replaced product under this limited warranty to you , transportation,  
delivery or handling charges prepaid .VTECH assumes no risk for damage or loss of  
the Product in transit.  
If the Product failure is not covered by this limited warranty,or proof of purchase  
does not meet the terms of this limited warranty , VTECH will notify you and will  
request that you authorize the cost of repair prior to any further repair activity. you  
must pay for the cost of repair and return shipping costs for the repair of Products  
that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTECH  
service location along with a description of the malfunction or difficulty:  
2. Include "valid proof of purchase" (sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTECH. It  
supersedesallotherwrittenororalcommunicationsrelatedtothisProduct.VTECHprovides  
no other warranties for this product. The warranty exclusivelydescribes all of VTECH's  
responsibilities regarding the product. There are no other express warranties. No one is  
authorized to make modifications to this limited warranty and you should not rely on any  
such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the product is fit for ordinary use) are limited  
to one year from date of purchase. Some states do not allow limitations on how long an  
implied warranty lasts, so the above limitation may not apply to you.  
In no event shall VTECH be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inability to use the  
product, or other associated equipment, the cost of substitute equipment, and claims by  
third parties) resulting from the use of this product. Some states do not allow the exclusion  
or limitation of incidental or consequential damages, so the above limitation or exclusion  
may not apply to you.  
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FCC and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications Commission  
(FCC) rules for the United States. It also complies with regulations RSS210 and CS-03  
of Industry and Science Canada. Operation is subject to the following two conditions: (1)  
this device may not cause interference, and (2) this device must accept any  
interference, including interference that may cause undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC registration  
number and Ringer Equivalence Number (REN) or the IC registration number and Load  
Number.You must, upon request, provide this information to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communication Inc SERVICE DEPT.at 1-800-595-9511.  
In Canada, callVTECH Electronics at 1-800-267-7377.  
For repair/warranty information.The telephone company may ask you to disconnect this  
equipment from the line network until the problem has been corrected.  
FCC Part 15  
Warning:Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules.These  
limits are designed to provide reasonable protection against harmful interference in a  
residential installation.This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications.However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try and correct the interference by one or  
more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68  
The FCC requires that you connect your cordless telephone to the nationwide telephone  
network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14).  
Your telephone company may discontinue your service if your equipment causes harm to  
the telephone network.They will notify you in advance of disconnection, if possible. During  
notification, you will be informed of your right to file a complaint with the FCC.  
Occasionally, your telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the operation of your equipment. If so, you will be  
given advance notice of the change to give you an opportunity to maintain uninterrupted  
service.  
The Base Unit contains no user serviceable parts.The Handset contains a user replaceable  
battery pack.  
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FCC and IC Regulations  
If it is determined that your telephone equipment is malfunctioning, the FCC requires that  
it not be used and that it be unplugged from the modular jack until the problem has been  
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents or by others who may be authorized by the FCC. For repair procedures,  
follow the instructions outlined under theVTECH LimitedWarranty.  
This equipment may not be used on coin service provided by the phone company or Party  
Lines.  
The REN is useful in determining the number of devices you may connect to your telephone  
line and still enable the devices to ring when you receive a call.The general rule is that the  
REN value should not exceed 5.0A total; however, contact your local telephone company for  
the specific number in your area.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
Notice :  
The REN assigned to this device denotes the number of devices you may connect to the  
telephone loop which is used by the device to prevent overloading The termination on a loop  
may consist of any combination of devices subjected only to the requirement that the sum  
of the REN does not exceed five (5.0)  
Notice :  
The Industry Canada label identifies certified equipment.This certification means that the  
equipment meets certain telecommunications network protective, operational and safety  
requirements.The Department does not guarantee the equipment will operate to the user’s  
satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected  
to the facilities of the local telecommunications company.The equipment must also be  
installed using an acceptable method of connection.The customer should be aware that  
compliance with the above conditions may not prevent degradation of services in some  
situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance  
facility designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications company cause  
to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe system, if resent, are  
connected together.This precaution may be particularly important in rural areas.  
Caution :  
Users should not attempt to make such connections themselves, but should contact the  
appropriate electrical inspection authority, or electrician, as appropriate.  
Your VT 2428 is designed to operate at the maximum power allowed by the FCC and IC.  
This means your Handset and Base Unit can communicate only over a certain distance -  
which will depend on the location of the Base Unit and Handset, weather, and the  
construction and layout of your home or office.  
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Technical  
Specifications  
The RBRC™ Seal  
FREQUENCY CONTROL  
Crystal controlled PLL synthesizer  
The RBRC™ Seal  
The RBRC® Seal on the  
nickel-cadmium battery  
TRANSMIT FREQUENCY  
Base: 2411.15 - 2418.4 MHz  
Handset: 912.75 - 917.10 MHz  
contained in our product  
indicates that VTech  
Communications, Inc. is  
voluntarily participating in  
program to collect and  
RECEIVE FREQUENCY  
Base: 912.75 - 917.10 MHz  
Handset: 2411.15 - 2418.4 MHz  
an industry  
recycle these batteries at the end of their  
useful lives, when taken out of service  
within the United States and Canada.  
CHANNELS  
30 Channels  
The RBRC®  
program provides a  
convenient alternative to placing used  
nickel-cadmium batteries into the trash or  
municipal waste, which may be illegal in  
your area.  
NOMINAL EFFECTIVE RANGE  
Maximum power allowed by FCC and IC.  
Actual operating range may vary  
according to environmental conditions at  
the time of use.  
VTech’s participation in RBRC® makes it  
easy for you to drop off the spent battery  
at local retailers participating in the RBRC®  
program or at authorized VTech product  
SIZE  
Handset : 43mm x 58mm x 205mm  
Base : 166mm x 109mm x 50mm  
WEIGHT  
Handset : 170 grams  
Base : 206 grams  
service centers. Please call 1-800-8-  
TM  
BATTERY  
for information on Ni-Cd  
battery recycling and disposal bans/  
restrictions in your area. VTech’s  
involvement in this program is part of its  
commitment to protecting our environment  
and conserving natural resources.  
POWER REQUIREMENTS  
Handset : 400mAh NI-CD Battery Pack  
Base :  
9V DC @ 300mA  
MEMORY  
Speed Dial: 10 Memory locations, into 16  
digits per location.  
CID : Alpha Numeric Display 99  
Memory locations  
Remove the nickel-cadmium battery pack  
by pressing on the Handset battery cover  
and sliding downward.  
SPECIFICATIONS ARE TYPICAL  
AND MAY CHANGE WITHOUT  
NOTICE.  
RBRC® is a registered trademark of  
Rechargeable Battery Recycling  
Corporation.  
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Printed in China  
91-5291-10-00  
ISSUE 0  
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