VTech Cell Phone I6785 User Manual
Table of contents  
Getting started                                           4  
Parts check list                                          4  
Installation                                                 5  
Choose a location                                       5  
Install handset battery                                   5  
Connect power to base unit/chargers                   6  
Check battery indicator                                 7  
Check for dial tone                                       7  
Noise filter                                               8  
Belt clip (optional)                                       8  
Wall mounting (optional)                                   9  
Handset layout                                           10  
Base unit layout                                          11  
Basic operation                                         12  
Handset icons                                         12  
Handset LEDs                                         12  
Base LEDs                                             12  
Handset operation                                     13  
Making calls                                           13  
Answering calls                                       13  
Adjust handset volume                                13  
Flash function                                         13  
Redial                                                 14  
Mute                                                   14  
Intercom call                                           14  
Call forward                                           15  
Call transfer                                           16  
Conference call                                       16  
Find handset                                           16  
Voice mail service                                     16  
Directory                                                 17  
Store a new entry                                     17  
Characters by number                                 18  
Review/dial from the directory                         19  
Edit a directory entry                                  19  
Delete a directory entry                               20  
Caller ID                                                 21  
Caller ID - call waiting ID                              21  
Review caller ID                                       22  
Store caller ID                                         22  
Dial from caller ID                                     24  
Delete caller ID                                        24  
Handset settings                                         25  
Ringer volume                                         25  
Ring tone                                              25  
Key tone                                               25  
Language                                             26  
Clear voice mail                                       26  
Dial type                                               26  
Answering system operation                             27  
Turn your answering system off and on               27  
Day and time announcements                       27  
To check day and time                                 28  
Menu features                                         29  
Outgoing announcement                             29  
Record outgoing announcement                      29  
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NEED HELP?  
This manual has all the feature operations and troubleshooting you need to  
install and operate your new VTech telephone  Please take the time to review  
this manual thoroughly to ensure proper installation of this VTech innovative  
and feature rich product  You can also visit our website at www vtechphones  
com for support, shopping, and everything new at VTech  
In Canada, please visit www vtechcanada com  
VTech toll free 1-800-595-9511  
In Canada dial 1-800-267-7377  
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Getting started  
Parts check list:  
1  Telephone base  
2  Handsets (4)  
3  Charger power adaptors (3)  
4  Chargers (3)  
5  Telephone line cord  
6  Wall mount bracket  
7  Belt clips (4)  
•
Before using  
this telephone,  
please read  
the Important  
Safety  
3  Charger power adaptors (3)  
Instructions on  
page 51  
8  Quick start guide  
9  Base power adaptor  
10  Batteries (3)  
2  Handsets (4)  
1  Telephone base  
4  Chargers (3)  
11  User’s manual  
Topurchasereplacementbatteries,  
visit us on the web at www  
vtechphones com or call VTech  
Communications, Inc  at 1-800-  
595-9511  In Canada, contact  
VTech Telecommunications  
CanadaLtd  atwww vtechcanada  
com or 1-800-267-7377  
5  Telephone  
line cord  
8  Quick start  
guide  
6  Wall mount  
bracket  
7  Belt clips (4)  
9  Base power adaptor  
10  Batteries (4)  
11  User’s manual  
4
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Installation  
Choose a location  
Install handset battery  
1  Align the two holes in the plug with  
the socket pins, then snap the plug  
into place  
2  Place the battery in the compartment with  
the wires in the upper right corner  
3  Replace cover by sliding it upwards until  
For maximum performance of your  
cordless telephone system:  
1  Choose a central location for your  
•
•
Use only the provided  
VTech battery, or  
equivalent  
base unit  
Place the handset in  
its base or charger  
when not in use to  
ensure optimum  
performance  
2  Install your phone(s) as far away as  
possible from any other cordless  
(wireless) device such as cordless  
telephones, 802 11 wireless router  
(for example, WiFi)  
it clicks into place  
4  Be sure to charge the battery for 16 hours  
before using your phone  
3  Install your phone(s) as far away  
as possible from other electronic  
equipment such as microwave  
ovens, televisions, computers,  
etc  
4  Install your telephone equipment  
away from heat sources and direct  
sunlight  
5  Avoid excessive moisture, dust or  
extreme cold  
1  
2  
3
1
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5
Installation  
Connect power to base unit/chargers  
1  Plug the power adapter into an electrical outlet not controlled by a wall switch, and the  
connector into the bottom of the base unit  
2  Choose the location for your charger, and plug its power supply into an electrical  
•
CAUTION: To reduce  
the risk of fire or injury,  
read and follow these  
instructions:  
outlet  
1  Use only the battery  
supplied, or equivalent  
To telephone outlet  
To power outlet  
2  Do not open or  
mutilate the battery  
Released electrolyte  
is corrosive and may  
cause damage to the  
eyes or skin It may be  
toxic if swallowed  
3  Exercise care in  
handling battery in  
order not to short the  
battery with conducting  
materials such as  
rings, bracelets, and  
keys  The battery or  
conductor may overheat  
and cause burns  
•
if you need to install  
your phone within the  
same room as other  
cordless phones or  
wireless products, you  
may need to select  
a different channel  
Connect to phone line  
for your router and or  
change the channel on  
your phone’s handsets  
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone  
base  Then plug the other end of the cord into the wall telephone outlet  
•
Connect the power and  
telephone line cords  
to the underside of the  
base as illustrated  
6
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Installation  
Check battery indicator  
If you receive a check battery warning, it indicates one of the following:  
1  There is no battery in your handset  You need to install the supplied battery into your handset (see  
Install handset battery on page 5 )  
2  The battery needs to be replaced  
3  The battery has been installed incorrectly  Please reinstall (see Install handset battery) and/or  
•
•
Plug the AC adaptor  
into an electrical outlet  
If the battery has not  
been charged,  
place the handset in the  
base or charger, and  
allow it to charge for at  
least 16 hours  
see the diagram in the battery compartment of the handset  
Caution: Use only  
the VTech power  
supply provided with  
your phone •  
If the phone will not be  
used for a long period of  
time, remove the battery  
to prevent possible  
leakage  
Check for dial tone  
After the battery is charged, press  
or SPEAKER on the handset  You should hear a dial tone  
If not, see Troubleshooting  
•
•
If you have any trouble  
installing your phone,  
please refer to the  
Troubleshooting  
section near the end of  
this manual  
When in low battery  
mode, the keypad  
sounds, backlighting  
and speakerphone  
features will not work  
When the battery has  
been charged, these  
features will return to  
their normal function  
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7
Installation  
If you subscribe to DSL service  
If you hear interference during conversations and/or your caller ID features are not functioning properly,  
install a noise filter to the telephone line between the base unit and the telephone line jack. Contact  
your DSL provider to obtain a noise filter.  
Noise filter (For  
DSL users)  
To single telephone  
jack (RJ11C)  
Telephone line cord  
Belt clip (optional)  
To attach  
To remove  
8
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Wall mounting (optional)  
The wall mount brackets are designed for use on standard wall mount plates only  
1  Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit  
Then plug the adaptor into an electrical outlet.  
2  Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to  
the wall jack  
3  Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of  
the charger. Snap the wall mount bracket firmly in place.  
4. Mount the base unit on the wall. Position the base unit so that the mounting studs will fit into the  
holes on the wall mount bracket  Slide base unit down on the mounting studs until it locks into  
place  
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9
Handset layout  
1  Earpiece  
2  Headset jack (2 5mm)  
3  CID (scroll down)  
4. Talk/flash  
5  Dialing keys (0-9, *, #)  
6  Redial/pause  
7  Speaker  
8  LCD display  
9  Directory (scroll up)  
10  Volume control  
11  Menu/select  
12  Off/clear  
13  Intercom  
14  Mute/remove  
10  
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Base unit layout  
1
2
10  
11  
3
4
12  
13  
5
6
7
8
9
1  Find handset  
2  Record/memo  
3  Time/set  
10  Delete  
11  Repeat  
12  Skip  
4  Change  
13  Mailbox play/stop  
5  Setup  
6  Volume control  
7  Charging LED  
8  In use LED  
9  Answer on/off  
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11  
Basic operation  
Handset icons  
Icon  
Description  
• On when the microphone is muted  
• On when there are new call log entries  
• On when the handset ringer is muted  
MUTE  
NEW  
• Low battery indicator or charging indicator  
Handset LEDs  
LED  
Description  
•
On when in handsfree mode  
Base LEDs  
LED  
Description  
• On when the phone is off the hook  
IN USE  
• Flashes when an extension phone is off the hook  
• On when the handset is charging in the base  
CHARGE  
ON/OFF  
• On when the answering system power is on  
12  
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Handset operation  
Making calls  
• Press  
then dial the phone number  
-OR-  
Dial the phone number first, then press  
• Press OFF to end your call or place the handset in its base or  
charger  
(or SPEAKER) to use the handset speakerphone feature),  
•
The procedure  
to change  
the volume is  
the same for  
the handset  
earpiece,  
(or SPEAKER)  
speakerphone  
and headset  
Answering calls  
• Press  
, SPEAKER or any dialing keys  
•
•
Use  
to  
access phone  
company  
subscriber  
• Press OFF to end your call or place the handset into its base or  
charger  
services, as  
described by  
your provider  
If the redial  
memory is  
empty, and  
REDIAL is  
pressed, a  
double beep will  
sound  
Adjust handset volume  
The volume control is on the right side of the handset  During a call,  
press the VOLUME + or - keys to adjust the listening volume to a  
comfortable level  When you reach the maximum or minimum setting,  
a double beep will sound  
Flash function  
When you subscribe to call waiting service from your telephone  
company, press  
waiting signal  Press  
to switch to the new call when you receive a call  
again to switch back to the original call  
Redial  
• Press REDIAL/PAUSE to display the last telephone number dialed  
from the handset (up to 32 digits)  Use  
or , or REDAIL button  
to scroll through the last five numbers dialed. When the beginning  
or the end of the redial list is reached, a double beep will sound  
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13  
Handset operation  
• Press OFF to exit the redial review list  
• When the desired number is reached, press  
or SPEAKER to  
dial  
• When the desired entry displays, press MUTE/REMOVE to delete  
it. You’ll hear a confirmation beep will sound.  
Mute  
PHONE  
MUTED  
00:00:15  
00:00:15  
• During a call, press the MUTE/REMOVE key to disable the  
microphone  The screen will display MUTED briefly:  
MUTE  
PHONE  
MICROPHONE ON  
• Press MUTE/REMOVE again to return to normal two-way  
conversation  MICROPHONE ON will display briefly.  
Intercom call  
INTERCOM TO:  
• Press INT on the originating handset (HS1)  
• INTERCOM TO: will show on the screen  
• Select the handset number you wish to establish an intercom  
connection  (We’ll use handset number 2 for this example)  The  
display will show CALLING HANDSET 2  
CALLING  
• Handset 2 shows CALLING HANDSET 1  
HANDSET 2  
• Press INT, SPEAKER, TALK, or any dialing key on HS2 to pick  
up the call and the display will change to INTERCOM  
INTERCOM  
14  
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Handset operation  
• Press INT, OFF, or place HS1 back into its base or charger to  
end the call  
INTERCOM ENDED  
If the destination handset is in use, cannot be reached or turned  
off, the display on the originating handset will show UNABLE TO  
CALL TRY AGAIN  
UNABLE TO CALL  
TRY AGAIN  
Call forward  
An external call can be forwarded or transferred from one handset  
(HS1) to another (HS2)  
• While on an external call, you can forward the call to HS2 by  
pressing and holding INTERCOM  HS1 will display FORWARD  
TO: you should then input the number of the handset you wish  
to forward the call to  
FORWARD TO:  
• HS2 will show INCOMING CALL and ring  
• Press  
/FLASH on HS2 to answer the call  
If the forwarded call is not answered within 30 seconds, the  
external call will be returned to HS1 and the display will show  
CALL BACK and ring for 30 seconds  If the returned call is not  
answered within 30 seconds, it will end automatically  
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15  
Handset operation  
Call transfer  
• While on an external call, any system handset (HS1) can transfer the call to another system handset  
(HS2) by pressing INT  The external call is put on hold automatically  Then select the handset  
number to be transferred  
•
For the FIND  
HANDSET  
function to work,  
the system  
• HS2 will ring and the screen will show HS1 IS CALLING  
• Pick up the intercom call on HS2 by pressing  
/FLASH  
handsets need  
to be in idle (off)  
mode  
• An intercom call is established and HS1 can communicate with HS2 prior to the external call being  
transferred  CALL TRANSFERRED will briefly display on HS1.  
If the transferred call is not answered within 100 seconds, the external call will be returned to HS1  
and the screen will show CALL BACK  
Conference call  
PHONE 00:00:25  
** PAGING **  
It is possible to establish a conference call between two handsets and  
the external line  
While one handset is already connected to the external line, the other  
handset can join the call by pressing  
immediately established, both handsets will show:  
  A conference call will be  
Find handset  
• To locate a misplaced handset, press FIND HANDSET on the base to  
page all system handsets  
• To end the page at the base, press FIND HANDSET again  
• To end the page at the handset, press  
key (0-9, *, #)  
, SPEAKER, or any dial pad  
Voice mail  
If you subscribe to voice mail service provided by your telephone company, you can  
receive voice mail messages from callers  When you have a new voice mail, the  
screen will display NEW VOICE MAIL, and the voice mail indicator will flash.  
HANDSET 1  
NEW VOICE MAIL  
On how to access your voice mail, contact your local telephone company for  
further instruction  
16  
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Directory  
Your phone can store up to 50 numbers with names in the directory  Each directory location can hold  
up to 32 digits for the number and 16 characters for the name  When one handset is accessing the  
directory, no other system handsets can access it  If this is attempted, NOT AVAILABLE AT THIS  
TIME will be displayed on the second handset  
•
All handsets  
share a common  
directory which  
is stored in the  
base  Entries  
Store a new entry  
>STORE  
REVIEW  
• Press MENU  
inserted into  
• With DIRECTORY selected, press SEL  
one handset are  
available for all  
handsets, and  
if one deletes a  
directory entry,  
it will disappear  
from all handsets  
• Press  
to select STORE  Press SEL  
• You will be prompted to ENTER NUMBER  Use the dialing keys  
to enter the number you wish to store in the directory  Press the  
MUTE/REMOVE key to backspace and make corrections  Press  
SEL  
ENTER NUMBER  
800-595-9511_  
• While entering  
numbers,  
press and hold  
REDIAL/PAUSE  
to add pauses if  
necessary  
• You will then be prompted to ENTER NAME  Use the dialing keys  
to spell the name  Press SEL  
ENTER NAME  
_
• You’ll hear a confirmation tone, and the new directory entry will  
briefly be displayed.  
•
If there is a  
duplicated  
number in  
LIST FULL  
directory, the  
display will show:  
ALREADY  
SAVED  
• If the directory is full, the handset will display LIST FULL  
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17  
Directory  
Characters by number  
Pressing any particular key causes different characters to be displayed in the following order:  
•
If you wish to  
store a number  
from redial  
memory into the  
directory, press  
REDIAL/PAUSE  
Characters by number of key presses  
Key  
1
2
3
4
5
6
7
&
c
f
8
9
1
#
‘
,
-
 
1
2
3
4
5
6
7
8
9
0
then  
or  
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
to scroll to the  
desired redial  
number from  
memory  Press  
SEL  
i
L
O
R
V
Y
l
M
P
T
m
7
t
o
q
v
x
r
s
z
W
0
9
y
?
!
/
(
)
@
space  
#
18  
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Directory  
Review/dial from the directory  
>DIRECTORY  
CALL LOG  
• Press MENU, with DIRECTORY is displayed, press SEL  With  
REVIEW in the first line, press SEL  
•
When reviewing  
the directory,  
the second line  
of the display  
will show the  
number, up to  
16 digits  For  
numbers longer  
than 16 digits,  
only the first 13  
digits will be  
- OR -  
With the handset in idle, press to enter the directory review mode  
The first directory entry will be displayed.  
• Scroll through the directory entries using  
and  
or enter the first  
character of the name to be searched (using the digit keys)  Continue  
navigating using the  
or  
scroll keys, until you reach the entry  
to be dialed  
shown  Press  
or # to scroll the  
phone number  
to see the  
*
• Press  
or SPEAKER to dial the number  
additional digits  
Edit a directory entry  
•
If there are no  
entries in the  
directory, when  
it is accessed,  
DIRECTORY  
EMPTY will  
display  
• Follow the steps in Review/dial from the directory (above) to reach  
the entry to be edited  
• Press SEL to enter number edit mode  
EDIT NUMBER  
• Press MUTE/REMOVE to backspace and delete numbers, or press  
CID or DIR to move the cursor to the number you wish to change  
Then re-enter the correct number(s) by pressing the dialing keys (0-9)  
Press and hold REDIAL/PAUSE to add pauses if necessary  
800-595-9511_  
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19  
Directory  
• Press SEL  
EDIT NAME  
VTech Com_  
• Press MUTE/REMOVE to backspace and use the digit keys to  
enter the correct name  
• Press SEL. You’ll hear a confirmation tone.  
Delete a directory entry  
• Follow the steps in Review/dial from the directory (page 19)  
to reach the entry to be deleted  
• Press MUTE/REMOVE to delete the entry. A confirmation tone  
will sound  
• The handset will then advance to the next entry, if any  
20  
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Caller ID  
Caller ID - call waiting ID  
Your phone is capable of displaying the number of the calling party before you answer the phone  
(caller ID or CID)  If the number is already in the directory, the name of the caller will also be displayed  
It is also capable of displaying CID information in conjunction with a call waiting alert signal (call  
waiting caller ID)  With call waiting caller ID, the CID data is displayed so you can decide whether  
to answer the incoming call, or continue with your current conversation  Your phone can hold up to  
50 CID entries  
•
If you answer  
a call before  
the information  
appears on the  
screen, it will not  
be in the caller  
ID log  
Press OFF  
any time to exit  
caller ID log  
The NEW icon  
in the lower left  
corner indicates  
the call has  
not yet been  
reviewed  
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are subscription services,  
provided by most regional telephone service providers  You must subscribe to these services to  
get the benefits of these features. If you do not subscribe to CID services, you can still use your  
phone and the other features it offers  
Due to regional incompatibilities, CID information may not be available for every incoming call  In  
addition, the calling parties may intentionally block their name and/or phone number from being  
•
•
sent  
• As new CID/call waiting ID records are received, your handset  
displays will alert you to the new CID records, for example:  
HANDSET X  
5 MISSED CALLS  
• After you review all new CID records, the NEW call indicator will be  
turned off and the screen will show:  
HANDSET X  
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21  
Caller ID  
• If the call log is full, the oldest entry is deleted to make room  
for the new call  If the call log is empty when you try to enter to  
call log review, the following message is displayed:  
CALL LOG EMPTY  
Review caller ID  
You can review the CID records via the menu as described below,  
or by pressing  
while in idle, and the handset moves directly  
to CID review  
• In idle mode, press MENU  
>CALL LOG  
RINGER VOLUME  
• Press  
to scroll to the CALL LOG option  
• Press SEL  Use  
and  
to scroll through the call log entries  
When the beginning or the end of the call log is reached, a  
double beep will sound  
Store caller ID  
• Follow the steps in Review caller ID to scroll to the record to  
be stored  
595-9511  
1-595-9511  
800-595-9511  
1-800-595-9511  
• To view alternate dialing sequences, press the # key repeatedly  
The screen will scroll through the various dialing options (1 +  
area code + number, area code + number, 1+number, number  
only)  Press SEL to store the displayed number  The dialing  
options are:  
• If the CID record contains both name and number, the CID will  
be stored after pressing SEL  
• If the CID record does not contain a name, you will be prompted  
EDIT NAME  
VTech Com_  
to EDIT NAME and the screen will show:  
22  
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Caller ID  
EDIT NUMBER  
• If the CID record does not contain a number, you will be  
prompted to EDIT NUMBER, and the screen will show:  
800-595-9511_  
SAVED  
• A confirmation beep will sound and the screen will display:  
• If both name and number are missing, for example, as in a  
private listing, the request will be rejected with the message:  
UNABLE TO SAVE  
ALREADY  
SAVED  
• If the number already exists in the directory, the entry will not  
be stored, and the screen will show:  
LIST FULL  
•
If the directory is full, the screen will show:  
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23  
Caller ID  
Dial from caller ID  
• Follow the steps in Review caller ID (page 22) to scroll to the  
entry to be dialed  
• To change how the number will be dialed, press # repeatedly  The  
screen will scroll through the dialing options: Press  
/FLASH  
or SPEAKER key to dial the number  
Delete caller ID  
• Follow the steps in Review caller ID (page 22) to scroll to the  
record to be deleted  
• Press the MUTE/REMOVE key to delete the desired record  A  
confirmation beep will sound and the previous CID record will  
be displayed on the screen  
• To delete all the CID records, press and hold the MUTE/  
REMOVE key  The screen will ask if you want to DELETE ALL  
CALLS? Press SEL to confirm. Press OFF to return to the CID  
record previously displayed  
24  
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Handset settings  
Ringer volume  
• From the idle (off) mode, press SEL then  
VOLUME is shown  
or  
until RINGER  
•
The handset will  
not ring when a  
call comes in if  
• Press SEL  The current ringer volume will be shown:  
• Press and or enter a digit (0 through 6) to the desired ringer  
volume  The current ring tone will play and the volume bar is increased  
or decreased each time the setting is adjusted  At the lowest setting the  
display will show:  
ringer volume is in  
the lowest setting  
- OR -  
• From idle (off) mode, press +/- volume control keys on the side of  
handset will directly go to the RINGER VOLUME menu  
• Press  
adjusted  
and  
to the desired ringer volume  Ringer volume will be  
Ring tone  
• From the idle (off) mode, press SEL then or until RINGER TONE  
is displayed  
• Press SEL  You can then use  
or  
or enter a digit (0 through 9) to  
sample the ring tone  
• Press SEL to confirm.  
Key tone  
• From the idle (off) mode, press SEL then or to KEY TONE  
• Press SEL  The current setting will be shown  Press  
or  
to scroll  
to ON or OFF  When set to ON, the handset will emit a beep whenever  
a key is pressed  
• When the desired option is shown, press SEL  
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25  
Handset settings  
Language  
LANGUAGE  
ENGLISH  
• From the idle (off) mode, press MENU then or to LANGUAGE  
•
•
The clear voice  
mail function only  
cancels the voice  
mail indicator on  
the screen of the  
handset  
• Press SEL Press or to select from English, Spanish or French  
• Press SEL to confirm.  
When the phone  
is set for pulse  
>CLR VOICE MAIL  
DIAL TYPE  
Clear voice mail  
• From the idle (off) mode, press MENU then  
or to CLR  
dial mode, it is  
VOICE MAIL  
possible to switch  
to temporary tone  
mode during an  
outgoing call by  
pressing *TONE  
Once pressed, tone  
will be used for rest  
of the call  After you  
hang up, the phone  
will return to pulse  
dialing for the next  
call  
• Press SEL  
• Press SEL again to confirm or press OFF to exit  
TURN INDICATOR  
OFF?  
Dial type (preset to tone)  
• From idle (off) mode, press MENU then  
• Press SEL then or to scroll to TONE or PULSE  
• Press SEL to confirm.  
or to DIAL TYPE  
>DIAL TYPE  
DIRECTORY  
DIAL TYPE  
PULSE  
26  
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Answering system operation  
Your cordless telephone system provides you with leading edge digital technology with an answering  
system that can record up to 99 messages, or approximately 15 minutes of recording time  Each  
message can be no longer than four minutes  
Turn your answering system off and on  
Press the ANS ON/OFF button on the base to turn the answering system  
on or off  When the system is on, the ANS ON/OFF key will be lit, outgoing  
messages will be played to the caller, and incoming messages can be  
recorded  
Day and time announcements  
To set day and time  
Before playing each recorded message, the answering system announces  
the day and time the message was received  Each time you press  
CHANGE, the day, hour, minute, or year advances by one  When you  
hear the correct setting, press TIME/SET to move to the next setting  
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27  
Answering system operation  
Before using the answering system, you should follow the steps to set the day and time, so messages  
are dated correctly  
•
You can choose  
to set the  
time manually  
following the  
instruction on this  
page, or you can  
allow it to be set  
automatically with  
incoming caller  
ID information  
Caller ID is a  
subscription  
service, fee  
required  
In the event of a  
power outage, the  
day and time will  
need to be reset  
1  Press TIME/SET, the system announces the current setting  
2  Press TIME/SET again  
3  The answering system will announce the day of the current day setting  Press CHANGE on  
the base until you hear the correct setting  
4  Press TIME/SET, the system announces the current hour setting  
5  Press CHANGE until you hear the correct hour  
6  Press TIME/SET, the system announces the current minute setting  
7  Press CHANGE until you hear the correct minute  
8  Press TIME/SET, the system announces the current year setting  
9  Press CHANGE until you hear the correct year  
10  Press TIME/SET to confirm, the system will announce the new setting. You’ll hear a confirmation  
•
tone  
Pressing and holding the CHANGE button when setting the time and date will advance the minutes  
or years by increments of 10  
To check day and time  
Press TIME/SET at any time to listen to the current setting without changing it  
28  
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Answering system operation  
Menu features  
System Announces  
Description  
•
You can  
record an  
Announcements  
Remote access code  
Message alert  
Outgoing message to tell callers to leave a message  
Set code to access remotely from a touch tone phone  
Beeps every 10 seconds when there are new messages  
announcement  
for up to 90  
seconds  
Announcements  
shorter than 3  
seconds will not  
be recorded  
Announcement only,  
record no message  
Outgoing message only  No recording of incoming messages  
Base ringer  
Turn base ringer on or off  
Number of rings  
Answering machine picks up after 2, 4, or 6 rings  (Or set to toll saver  
mode, see page 37)  
Outgoing announcement  
Your telephone answering system is pre-programmed with an  
announcements for normal (answer and record) mode and for  
announcement only mode  If the phone is set up to record messages,  
the phone answers calls with “Hello. Please leave a message after  
the tone”  You can use this announcement, or replace it with your  
own recording  
Record outgoing announcement  
1  Press SETUP, the system announces “Announcement. Press PLAY  
or press RECORD. To continue set up, press SETUP.”  
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29  
Answering system operation  
2  Press REC/MEMO   After you hear “Record after the tone. Press STOP when you are done”,  
speak toward the MIC on the base to record an announcement for up to 90 seconds  
3  The elapsed time (in seconds) is shown in the message window when recording  
4  Press PLAY/STOP  
/
when you have finished recording. The system will play back your  
recorded message and then save it  
Listen to outgoing announcement  
1  Press SETUP  
2  Press PLAY/STOP  
/
.
Delete outgoing announcement  
1  Press SETUP  
2  Press PLAY/STOP  
/
to begin playback  
3  During playback, press DELETE  
if you wish to delete your  
announcement  
4. The system will confirm deletion with the prompt “Announcement  
deleted”  
When your announcement is deleted, calls will be answered with the  
programmed announcement “Hello. Please leave a message after  
the tone”  
30  
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Answering system operation  
Message playback  
Press PLAY/STOP  
/
to listen to new messages  The system will announce the number of new  
messages recorded and then start playing them  If there are no new messages, all old messages  
will be played  After the system plays the last message, you’ll hear “end of messages”  
Announcements  
1  When playback begins, the system announces the total number of  
messages  
2  Before each message, you will hear the day and time it was  
received  
3  After the last message, you will hear “end of messages ”  
4. If the system has less than five minutes of recording time left, the  
time remaining will also be announced  
Options during playback  
1  Press and to adjust the speaker volume  
2  Press SKIP  
once to skip to the next message, or press and hold  
to speed up the message playback, using the voice prompt of day  
and time as index  
3  Press REPEAT  
to repeat the message currently playing  Press  
twice to listen to the previous message, or press and hold to slow  
down the message playback process  
4  Press DELETE to delete the message currently playing  
5  Press PLAY/STOP  
/
to stop playback  
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31  
Answering system operation  
Delete all messages  
•
Memos less than  
one second will  
not be recorded  
You can record a  
memo up to four  
minutes long  
To delete all messages, press and hold DELETE while the phone is  
idle (not during a call or message playback) to delete all old messages  
New messages will not be deleted  
Record and play memos  
Memos are messages recorded by you or other household members  
intended for yourself or anyone else who uses the answering system  
They are saved, played back, and deleted like incoming messages  
from other callers  
Record a memo  
1  Press REC/MEMO  
 
2  You will hear the voice prompt “Record after the tone. Press STOP  
when you are done”  
3  Speak toward the MIC on the base to record a memo for up to four  
minutes  
4  The timer shows the elapsed time (in seconds) in the message  
window when you are recording  
5. When finished recording, press PLAY/STOP  
/
to save the  
memo  The system announces “Recorded” to confirm.  
Playback a memo  
See Section on Message playback (page 31) about retrieving memos  
32  
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Answering system operation  
Call screening  
If you wish to listen to caller’s leaving their message before choosing to answer a call, follow these  
steps:  
1  Set the playback VOL on the base unit to a level greater than 1 by  
pressing  
or  
.
2  If you decide to answer a call while the caller is leaving a message,  
simply press TALK/FLASH on the handset  The answering system  
will stop and you can begin speaking to the caller  
Access code  
To retrieve new messages from any touch tone phone from a remote  
location, an access code is required  The remote access code can be  
any two digit number between 10 and 99  The remote access code  
has been set to 19 at the factory but it can be changed at any time for  
your convenience  
Set remote access  
1  Press SETUP twice, the system announces “Remote access code. To change the setting, press  
CHANGE.”  
2  Press CHANGE, the system announces the current setting (the default remote access code is  
19 )  
3  Press and release CHANGE to advance the remote access code number by one  Press and hold  
CHANGE to advance the remote access code by 10  
4  When the desired number is announced  Press SETUP to save and advance to the next menu  
option  Or press PLAY/STOP  
/
to save and exit  
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33  
Answering system operation  
Remote access  
1  From any touch tone telephone, dial your telephone number  
2  When the outgoing announcement is playing, enter the two-digit remote access code before taking  
the following actions  
3  Hang up to end the call and save all messages  
If you pause for more than 10 seconds during remote access, you will hear a help menu listing  
all features and commands  If no command is entered for the following 20 seconds, the call will  
end automatically  
Purpose  
Press  
Action  
Listen to new messages  If there are no new messages,  
all messages will be played back  
Play all messages in  
the mailbox  
1
Play new messages  
in the mailbox  
2
Plays all new (not previously listened to) messages  
3
Delete a message  
Delete message currently playing  
Press when any message is playing to delete all old  
(previously reviewed) messages  
Delete all old  
messages  
3 3  
Repeat a message  
4
Press to repeat current message  
Repeat the previous  
message  
Press to repeat previous message  
4 4  
34  
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Answering system operation  
Purpose  
Press  
Action to follow  
•
Your phone  
may not  
Press to stop messages from being played  
5
Stop  
respond  
to remote  
access  
commands  
if tones  
produced by  
the telephone  
are too short  
Hold the  
Press to skip to the next message  
6
Skip a message  
#7  
Review Announcement  
Listen to current outgoing announcement  
Press after hearing the beep  Record your new  
announcement  Press 5 to stop recording  The system will  
play back the announcement for confirmation.  
*7  
8
Record Announcement  
Record Memo  
Press after hearing the beep  Speak after the system  
announces “Record after the tone. Press STOP when you  
are done.” Start recording your memo  Press 5 to stop  
buttons down  
longer if this  
occurs  
Listen to current remote access code  
#9  
Review remote access  
code  
Change remote access code  
Change remote access  
code  
*9  
0
When the system announces, “Answering machine off”,  
press 0 again to turn the system back on  
Turn system off  
Turn system on  
When the system is off, it answers after 10 rings and  
announces, “Please enter your remote access code ” Enter  
your remote access code  
0
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35  
Answering system operation  
Message alert  
The message alert function produces an audio tone to remind you that there are new messages on  
the answering system  
1  PressSETUPthreetimesandyouwillhear“Messagealert. To change  
the setting, press CHANGE”  
2  Press CHANGE to confirm the current status (on or off) is also  
displayed on the message window  
3  Press CHANGE again to change the setting  
4  Press SETUP to save and advance to the next menu option or  
•
In some areas,  
tone dial phone  
from a remote  
location phone  
may not function  
due to telephone  
line conditions  
such as line  
noise, echo, etc  
press PLAY/STOP  
/
to save and exit  
When the message alert function is on, the base unit beeps every  
10 seconds. The number of messages in the message window flash  
when there are new messages  The number in the message window  
will glow steadily when there are no new messages  
Announcement only mode  
In announcement only mode, callers hear an announcement but cannot leave messages  When  
announcement only is turned on, calls are answered with the pre-recorded announcement “We’re  
sorry. Messages to this number cannot be accepted”.  
Turn the announcement only mode off or on  
•
Press SETUP four times until you hear “Announcement only. Record no messages. To change  
the setting, press CHANGE.”  
•
•
Press CHANGE until you hear the option you want (on or off)  
Press PLAY/STOP  
/
to save and exit  
36  
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Answering system operation  
Customize announcement only message  
1  Press SETUP four times, the system announces “Announcement only. Record no messages. To  
change the setting, press CHANGE”  
2  Press CHANGE until the system announces “On.”  
3  Press SETUP three times, the system announces “Announcement. Press PLAY or press RECORD.  
To continue, press SETUP”  
4  Press REC/MEMO   The system announces, “Record after the tone. Press STOP when you are  
done”  Speak toward the MIC on the base to record an announcement for up to 90 seconds  
5  The elapsed time (in seconds) will be shown in the message window as you record  
6  Press PLAY/STOP  
/
when you’ve finished recording. The system will play back your recorded  
message then save it  
Base ringer  
1  Press SETUP five times, the system announces “Base ringer. To change the setting, press  
CHANGE”  
2  Press CHANGE  
3  Press CHANGE again until the desired base ringer sounds  
4  Press SETUP to save your selection and advance to the next setup option, or press PLAY/STOP  
/
to save and exit  
Toll saver  
This function sets the number of rings before the answering system picks up the call  With the toll  
saver setting activated, the answering system alerts you whether there are new messages when  
calling remotely from a touch tone phone  If there are new messages on the answering system, the  
system picks up the call after two rings  When retrieving messages from a location where long distance  
charges apply, you may disconnect your call after three rings to avoid long distance charges  
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37  
Answering system operation  
1  Press SETUP six times, the system announces “Number of rings. To change the setting, press  
CHANGE”  
2  Press CHANGE to confirm (the current setting will display in the message window on the base.)  
3  Press CHANGE to set the number of rings to 2, 4, 6, or toll saver  
4  Press SETUP to save and advance to the next setup option, or press PLAY/STOP  
/
to save  
and exit  
38  
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Answering system operation  
Message window display  
Display  
Explanation  
0
No incoming messages  
Total number of messages and memos, or message number currently  
playing. Number flashes if there are new messages.  
1 - 99  
Playback or ringer volume level selected when + or - is pressed  
1 - 8  
Current remote access code while setting  
10 - 99  
Elapsed time while recording a memo or announcement up to 90  
1 - 99 (counting)  
99 (flashing)  
seconds  
Memo recording exceeds maximum time of 99 seconds  
Memory is full  Messages must be deleted before new messages can be  
recorded  
F (flashing)  
CL (flashing)  
Clock needs to be set  
A
Announcement only mode is on  
Answering system is answering a call or being accessed from a remote location  
--  
-- (flashing)  
On or OFF  
System is in programming mode  
Displayed for one second when any answering system setting is turned  
on or off  
02, 04, 06, tS  
Change number of rings until the system answers the call  
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39  
Headset operation  
Headset operation  
You can use this telephone handsfree when you install  
any VTech 2 5 mm headset, purchased separately  
Plug the headset into the jack located on the left side of  
the handset (under the small rubber flap). Do not force the  
connection, but make sure the plug fits securely.  
•
To purchase a  
headset, visit us on  
the web at www  
vtechphones com  
or call VTech  
Customer Service  
at 1-800-595-  
9511  In Canada,  
contact VTech  
Telecommunications  
CanadaLtd  atwww  
vtechcanada com or  
1-800-267-7377  
Operating range  
This c ordles s telephone o perates within  
the maximum power allowed by the Federal  
Communications Commission (FCC)  Even so, this  
handset and base can communicate only over a certain  
distance - which can vary with the locations of the base  
and handset, the weather, and the construction of your  
home or office.  
If you receive a call while you are out of range, the  
handset might not ring or if it does ring, the call might not  
connect well when you press TALK  Move closer to the  
base, then press TALK to answer the call  
If you move out of range during a phone conversation, you  
might hear noise or interference  To improve reception,  
move closer to the base  
If you move out of range without pressing OFF, the phone  
will be left off the hook  To hang up properly, walk back  
into range, periodically pressing OFF  
40  
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Batteries  
Battery care and performance  
After the battery is fully charged, you can expect the following performance:  
•
•
If you repeatedly  
get a low battery  
indicator, even  
after charging  
overnight, the  
battery should be  
replaced  
To reduce the  
risk of fire or  
injury to persons  
or damage to the  
telephone, read  
and follow these  
instructions  
Operation  
Operating time  
While in use (talking)  
up to 7 hours  
up to 3 days  
While not in use (standby*)  
* Handset is off the base unit or charger but not in use  
The battery needs charging when:  
— A new battery is installed in the handset  
— The phone beeps twice every five seconds.  
— The screen displays LOW BATTERY and the low battery icon  
Place the handset in the base so the CHARGE light turns on  The battery is usually fully  
charged in about 16 hours  
You can keep the battery fully charged by returning the handset to the base or charger after each use  
•
•
•
carefully  
•
Charge the  
battery provided  
or identified  
Replace the handset battery  
1  Remove the battery compartment cover on the handset by pressing  
on the indentation and sliding the cover downward  
2  Lift out the old battery and disconnect  
3  Align the two holes in the new battery’s plug with the socket pins,  
and snap the plug into place  Snap the battery in the compartment,  
as described in Installation on page 5  
for use with  
this product in  
accordance with  
the instructions  
and limitations  
specified in this  
user’s manual  
4  Replace the cover by sliding it up into place  
5  The new battery must be fully charged before using the phone  
Place the handset in the base or charger and allow it to charge  
for at least 16 hours the first charge. The telephone might operate  
before that, but for best performance, let the battery charge fully  
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41  
Troubleshooting  
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after  
trying these suggestions, call VTech Communications at 1-800-595-9511  In Canada, call VTech Telecommunications  
Canada Ltd  at 1-800-267-7377  
Problem  
Suggestion  
My phone doesn’t  
• Make sure the power cord is plugged in  
work at all  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall  
jack  
• Disconnect the AC adaptor for a few minutes, and then reconnect it  
• Charge the battery in the handset for at least 16 hours  For optimum daily performance, return  
the handset to its base when not in use  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• You may need to purchase a new battery, please refer to the Batteries section of this user’s  
manual  
I cannot get a dial  
• Try all the suggestions above  
tone  
• Move the handset closer to the base  You might have moved out of range  
• Your line cord might be malfunctioning  Try installing a new line cord  
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and  
connect a different phone  If there is no dial tone on that phone either, the problem is in your  
wiring or local service  Contact your local telephone company  
42  
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Troubleshooting  
Problem  
Suggestion  
I cannot dial out  
• Make sure you have a dial tone before dialing. The handset may take a second or two to find  
the base and produce a dial tone  This is normal  Wait an extra second before dialing  
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse  
or touch tone)  Refer to the Installation section of this user’s manual to set the dial mode  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company  
• Eliminate any background noise  Noise from a television, radio or other appliance may cause  
the phone not to dial out properly. If you cannot eliminate the background noise, first try muting  
the handset before dialing, or dialing from another room in your home with less background  
noise  
UNABLE TO CALL  
TRY AGAIN displays  
on my handset  
• Only two handsets of your phone system can be in use (off hook) at a time  For example, if  
HS1 and HS2 are on a call and HS3 presses TALK, UNABLE TO CALL TRY AGAIN will  
display  Be sure only two handsets are in use at a time  
• Move the handset closer to the base  You might have moved out of range  
• If the handset is in its base and the charging light does not light, refer to the Charge light is  
off section in this troubleshooting guide  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
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43  
Troubleshooting  
Problem  
Suggestion  
The battery does not  
• Charge the battery in the handset for 16 hours  For optimum daily performance, return the  
hold a charge  
handset to its base when not in use  
• You may need to purchase a new battery, please refer to the Batteries section of this user’s  
manual  
• Your phone might be malfunctioning  Please refer to the Warranty section of this user’s manual  
for further instruction  
If you subscribe to DSL  
service  
•
If you hear noise during conversations and/or your caller ID features aren’t functioning properly,  
install a noise filter to the telephone line between the base unit and the telephone line jack.  
Contact your DSL provider to obtain a noise filter.  
I get noise, static,  
or weak signal even  
when I’m near the  
base  
• Other cordless phones and 802 11 wireless routers that are used for home computer networks  
both use internal radios to communicate  The radios may interfere with one another  You can  
improve the performance of your cordless phones and your router by:  
a  positioning your new phone as far away as possible from any other existing cordless telephone  
system that is already installed in your home to avoid the two systems interfering with each  
other  
b  positioning your telephone base as far as possible from your router, computer or any other  
computer devices  
c  selecting channels four through 10 for your router (refer to your router’s user manual for  
more information)  
44  
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Troubleshooting  
Problem  
Suggestion  
I get noise, static,  
or weak signal even  
when I’m near the  
base  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave is running  Do not install this phone in the same outlet or  
near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will likely get better reception not installed  
in a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply )  
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45  
Troubleshooting  
Problem  
Suggestion  
I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone  If you  
using my phone  
still hear other calls, the problem is probably in your wiring or local service  Call your local  
telephone company  
I hear noise in the  
handset, and none of  
the keys or buttons  
work  
• Make sure the power cord is plugged in  
My handset does not  
ring when I receive  
a call  
• Make sure you have the ringer activated  Refer to the section(s) on ringer selection in this  
user’s manual  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.  
Make sure the power cord is plugged in  
• You may be too far from the base unit  
• Charge the battery in the handset for 16 hours  For optimum daily performance, return the  
handset to its base when not in use  
• You may have too many extension phones on your telephone line to allow all of them to ring  
Try unplugging some of the other phones  
• The layout of your home or office might be limiting the operating range. Try moving the base  
to another location, preferably on an upper floor.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply )  
• Test a working phone at the phone jack  If another phone has the same problem, the problem  
is the phone jack  Contact your local telephone company (charges may apply )  
46  
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Troubleshooting  
Problem  
Suggestion  
My handset does not  
ring when I receive  
a call  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Your line cord might be malfunctioning  Try installing a new line cord  
My calls fade or cut in  
and out while I’m using  
my handset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave is running  Do not install this phone in the same outlet or  
near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will get better reception not installed in  
a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  
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47  
Troubleshooting  
Problem  
Suggestion  
The charge light is off  
•
•
•
Clean the handset and base charging contact each month using a pencil eraser or cloth  
Make sure the power and line cords are plugged in correctly and firmly.  
Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  Allow up to one  
minute for the handset and base to reset  
•
•
Your phone might be malfunctioning  Please refer to the Warranty section of this user’s manual for further  
instruction  
My Caller ID isn’t working  
Caller ID is a subscription service  You must subscribe to this service for this feature to work on your  
phone  
•
•
Your caller must be calling from an area that supports caller ID  
Both you and your caller’s telephone companies must use caller ID compatible equipment  
My answering machine is  
not recording messages  
•
•
Make sure system is turned ON (the ON/OFF key is illuminated)  
Make sure the announce only feature is set to OFF  
I cannot hear recorded  
•
Using the base volume control, raise the volume to a comfortable listening level  
messages  
CL is flashing in the base  
•
You need to set the day and time  Refer to the section(s) on setting day and time in this user’s manual  
message display window  
Common cure for  
If the unit does not seem to be responding normally, then try putting the handset in its base  If it does not  
electronic equipment  
seem to respond, do the following (in the order listed):  
1  Disconnect the power to the base  
2  Disconnect the handset battery, and spare battery, if applicable  
3  Wait a few minutes  
4  Connect power to the base  
5  Re-install the battery(ies)  
6  Wait for the handset to re-establish its link with the base  To be safe, allow up to one minute for this to take  
place  
48  
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Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care  
Avoid rough treatment  
Place the handset down gently  Save the original packing materials to protect your telephone if you ever need to ship it  
Avoid water  
Your telephone can be damaged if it gets wet  Do not use the handset outdoors in the rain, or handle it with wet hands  Do not install your base unit near a sink, bathtub or shower  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment  For your own safety, use caution when using electric appliances during storms  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years  Clean it only with a soft cloth slightly dampened with water or a mild soap  Do not use excess water or  
cleaning solvents of any kind  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water  If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL  Then pull the unit out by the unplugged cords  
Warranty  
What does this limited warranty cover?  
•
The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by  
VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in  
accordance with operation instructions  This limited warranty extends only to the Consumer for Products purchased and used in the United States of America  
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?  
•
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product  If we repair this  
product, we may use new or refurbished replacement parts  If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design  VTech  
will return repaired or replacement products to you in working condition  VTech will retain defective parts, modules, or equipment  Repair or replacement of Product, at VTech’s option, is  
your exclusive remedy  You should expect the repair or replacement to take approximately 30 days  
How long is the limited warranty period?  
•
The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited  
warranty  This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b)  
the time remaining on the original one-year warranty; whichever is longer  
What is not covered by this limited warranty?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3  Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or  
4  Product to the extent that the problem is caused by use with non-VTech electrical accessories; or  
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49  
Warranty  
5  Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6  Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental  
purposes ); or  
7  Product returned without valid proof of purchase (see 2 below); or  
8  Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit  
How do you get warranty service?  
•
To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product  Before calling for service, please check the user’s  
manual  A check of the Product controls and features may save you a service call  
•
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport  
of Product (s) to the service location  VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid  VTech assumes  
no risk for damage or loss of the Product in transit  
•
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the  
cost of repair prior to any further repair activity  You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;  
2  Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3  Provide your name, complete and correct mailing address, and telephone number  
Other Limitations  
•
This warranty is the complete and exclusive agreement between you and VTech  It supersedes all other written or oral communications related to this Product  VTech provides no other  
warranties for this product  The warranty exclusively describes all of VTech’s responsibilities regarding the product  There are no other express warranties  No one is authorized to make  
modifications to this limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from  
date of purchase  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you  
•
In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or  
other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product  Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may not apply to you  
50  
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Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
1  Read and understand all instructions  
2  Follow all warnings and instructions marked on the product  
3  Unplug this product from the wall outlet before cleaning  Do not use liquid or aerosol cleaners  Use a damp cloth for cleaning  
4  Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool)  
5  Do not place this product on an unstable surface, such as a table, shelf or stand  The product may fall, causing serious damage  
6  Slots and openings in the back or bottom of the base unit and handset are provided for ventilation  To protect them from overheating, these openings must not be blocked by placing the  
product on a soft surface such as a bed, sofa or rug  This product should never be placed near or over a radiator or heat register  This product should not be placed in any area where proper  
ventilation is not provided  
7  This product should be operated only from the type of power source indicated on the marking label  If you are not sure of the type of power supply in your home, consult your dealer or local power  
company  
8  Do not allow anything to rest on the power cord  Do not install this product where the cord may have anyone walking on it  
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.  
Never spill liquid of any kind on the product  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access  
doors may expose you to dangerous voltages or other risks  Incorrect reassembling can cause electric shock when the product is subsequently used  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12  Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
A  When the power supply cord or plug is damaged or frayed  
B  If liquid has been spilled onto the product  
C  If the product has been exposed to rain or water  
D  If the product does not operate normally by following the operating instructions  Adjust only those controls that are covered by the operating instructions, as improper adjustment of  
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation  
E  If the product has been dropped and the base and/or handset has been damaged  
F  If the product exhibits a distinct change in performance  
13  Avoid using a telephone (other than cordless) during an electrical storm  There is a remote risk of electric shock from lightning  
14  Do not use the telephone to report a gas leak in the vicinity of the leak  
15  Only put the handset of your telephone next to your ear when it is in normal talk  
SAVE THESE INSTRUCTIONS  
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51  
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules  These requirements  
are intended to provide reasonable protection against harmful interference in a residential installation  This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications  However, there is no guarantee that interference will not occur in a particular installation  If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
*
*
*
*
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected  
Consult the dealer or an experienced radio/TV technician for help  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product  
This product has been tested and found to comply with the FCC criteria  The handset may be safely held against the ear of the user  The base unit shall be installed and used such that parts of the user’s  
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more  If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA)  The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA  A compliant  
telephone cord and modular plug is provided with this product  It is designed to be connected to a compatible modular jack that is also compliant  An RJ11 jack should normally be used for connecting  
to a single line and an RJ14 jack for two lines  See Installation Instructions in the user’s manual  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called  The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company  
This equipment may not be used with Party Lines  If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your  
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected  Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents  For repair procedures, follow the instructions outlined under the Limited Warranty  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service  The telephone company is required to notify you before  
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform  
you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
52  
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FCC, ACTA and IC regulations  
*
Remain on the line and briefly explain the reason for the call before hanging up.  
*
Perform such activities in off-peak hours, such as early morning or late evening  
Industry Canada  
This equipment complies with regulations RSS210 and CS-03 of Industry Canada  Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device  
must accept any interference, including interference that may cause undesired operation of the device  
The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0 1  The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface  The termination  
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
The RBRC® Seal  
The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc  is voluntarily participating in an industry program to collect and recycle  
these batteries at the end of their useful lives, when taken out of service within the United States and Canada  
®
The RBRC program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in your area  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service  
centers  Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area  VTech’s involvement in this program is  
part of its commitment to protecting our environment and conserving natural resources  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation  
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53  
Technical specifications  
Enhanced 5 8GHz technology–your phone operates on a dual band transmission that combines the best of 5 8GHz and  
2 4GHZ technologies, providing enhanced performance over standard cordless telephones  
Frequency Control  
Transmit Frequency  
Crystal controlled PLL synthesizer  
Base: 5725-5850 MHz  
Handset: 2400-2483 5 MHz  
Receive Frequency  
Base: 2400-2483 5 MHz  
Handset: 5725-5850 MHz  
Channels  
95  
Nominal Effective Range  
Maximum power allowed by the FCC and IC  Actual operating range may vary  
according to environmental conditions at the time of use  
Size  
Handset: 150 3mm X 50 3mm X 37 3mm  
Base: 166 5mm X 108 2mm X 64 5mm  
Charger: 80mm X 89 3mm X 51mm  
Weight  
Handset: 120 4 grams  
Base: 308 grams  
Charger: 64 4 grams  
Power Requirements  
Handset: 600mAH Ni-MH Battery  
Base: 9V DC @ 600mA  
Charger: 9V DC @ 200mA  
Memory  
Directory: 50 Memory locations, up to 32 digits, 16 characters per location  
CID: 50 Memory locations  
54  
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Index  
Connect power to base unit/  
chargers 6  
Connect to phone 8  
Customize announcement only  
message 37  
Handset icons 12  
Handset layout 10  
Handset LEDs 12  
Handset operation 13–16  
Handset settings 25–26  
Headset operation 40  
A
Additional information 42-54  
Adjust handset volume 13  
Announcement only mode 36  
Announcements 31  
Answering calls 13  
Answering system  
D
Day and time announcements 27  
Delete a directory entry 20  
Delete all messages 32  
Delete caller ID 24  
Delete outgoing announcement 30  
Dial from caller ID 24  
Dial type 26  
I
operation 27–39  
Important safety instructions 51  
Installation 5–8  
B
Install handset battery 5  
Intercom call 14  
Base LEDs 12  
Base ringer 37  
Base unit layout 11  
Basic operation 12–41  
Batteries 41  
Internet  
8
DSL 8  
K
Key tone 25  
Belt clip 8  
E
Edit a directory entry 19  
L
C
Language 26  
Listen to outgoing  
announcement 30  
Caller ID 21–24  
F
Call forward 15  
Call screening 33  
Call transfer 16  
FCC, ACTA and IC regulations 52  
Find handset 16  
Flash 13  
Characters by number 18  
Check battery indicator 7  
Check for dial tone 7  
Choose a location 5  
Clear voice mail 26  
Conference Call 16  
M
Maintenance 49  
Making calls 13  
Menu features 29  
Message alert 36  
Message playback 31  
G
Getting started 4–11  
H
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55  
Index  
Message window display 39  
Mute 14  
Store a new entry 17  
Store caller ID 22  
N
T
Noise filter 8  
Technical specifications 54  
Telephone directory 17–20  
To check day and time 28  
Toll saver 37  
O
Operating range 40  
Options during playback 31  
Outgoing announcement 29  
Troubleshooting 42–48  
Turn the announcement only mode off  
or on 36  
Turn your answering system off and  
on 27  
P
Parts check list 4  
Playback a memo 32  
V
R
Voice mail service 16  
Record a memo 32  
Record and play memos 32  
Record outgoing announcement 29  
Redial 14  
W
Wall mounting 9  
Warranty 49  
Remote access 34  
Replace the handset battery 41  
Review/dial from the directory 19  
Review caller ID 22  
Ringer volume 25  
S
Setting the remote access 33  
56  
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VTECH TELECOMMUNICATIONS LTD  
A member of THE VTECH GROUP OF COMPANIES  
Distributed in the U S A  by VTech Communications, Inc  Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada Ltd , Richmond, B C  
Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD  
Printed in China  
91-000589-020-000  
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User’s Manual  
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Models: i6785/6786  
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