VTech Answering Machine dect 60 User Manual

Complete user’s manual  
w w w.v techphones.com  
Models:  
DS6751/DS6751-2/  
DS6751-3  
BC  
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Table of contents  
i
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Table of contents  
ii  
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Getting started  
Parts checklist  
Your telephone contains the following items. Save your sales receipt and original  
packaging in the event warranty service is necessary.  
Handset  
Telephone base  
Battery compartment cover  
(1 for DS6751)  
(2 for DS6751-2)  
(3 for DS6751-3)  
(1 for DS6751)  
(2 for DS6751-2)  
(3 for DS6751-3)  
Telephone base  
power adapter  
Telephone line cord  
Battery  
(1 for DS6751)  
(2 for DS6751-2)  
(3 for DS6751-3)  
Abridged user’s manual  
Quick start guide  
Handset charger and  
charger adapter  
Abridged user’s manual  
Quick start guide  
(1 for DS6751-2)  
(2 for DS6751-3)  
To purchase a replacement battery or power adapter, visit our website at  
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to  
www.vtechcanada.com or call 1 (800) 267-7377.  
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Getting started  
Telephone base and charger installation  
Install the telephone base and charger as shown below.  
If you subscribe to digital subscriber line (DSL) high-speed Internet service through  
your telephone line, you must install a DSL filter between the telephone line cord and  
telephone wall jack. Contact your DSL service provider for more information about  
DSL filter.  
Telephone wall jack  
Electrical outlet  
(not controlled  
by a wall switch)  
A DSL filter (not  
included) is required  
if you have DSL  
high-speed Internet  
service.  
The DSL filter must  
be plugged into the  
telephone wall jack.  
Telephone  
base power  
adapter  
Charger  
adapter  
TEL. LINE  
Use Only  
Supplied Adapter  
Charger  
Telephone base  
• Use only the power adapters supplied with this product. To order a replacement, visit  
our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to  
www.vtechcanada.com or call 1 (800) 267-7377.  
The power adapters are intended to be correctly oriented in a vertical or floor mount  
position. The prongs are not designed to hold the plug in place if it is plugged into a  
ceiling, under-the-table or cabinet outlet.  
• Even if you do not subscribe to any conventional telephone service, you can still use the  
cell line alone without plugging in a telephone line cord.  
CAUTION:  
If you subscribe to telephone service from a cable company or a VoIP service  
provider, contact your cable/VoIP service provider for more information.  
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Getting started  
Battery installation  
Install the battery as shown below.  
1. Plug the battery connector securely  
into the socket, matching the  
2. Place the battery with the label  
THIS SIDE UP facing up and  
the wires inside the battery  
compartment.  
orientation of the engraved label.  
THIS SIDE UP / CE CÔTÉ VERS LE HAUT  
Battery Pack  
(2.4V Ni-MH)  
WARNING AVERTISSEMENT  
/
Bloc-piles  
:
/
:
DO NOT BURN OR PUNCTURE BATTERIES.  
NE PAS INCINÉRER OU PERCER LES PILES.  
Made in China / Fabriqué en chine  
3. Slide the battery compartment cover  
towards the center of the handset  
until it clicks into place.  
4. Place the handset in the telephone  
base or charger to charge.  
CHARGE light  
remains on  
when charging.  
• If the handset will not be used for a long period of time, disconnect and remove the  
battery to prevent any possible leakage.  
• To purchase replacement batteries, visit our website at www.vtechphones.com  
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or  
call 1 (800) 267-7377.  
IMPORTANT:  
Check for a dial tone by pressing /HOME. If you hear a dial tone, the installation  
is successful.  
If you do not hear a dial tone:  
• Make sure the installation procedures described above are properly done.  
• It may be a wiring problem. If you have changed your telephone service to  
digital service from a cable company or a VoIP service provider, the telephone line  
may need to be rewired to allow all existing telephone jacks to work. Contact your  
cable/VoIP service provider for more information.  
3
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Getting started  
Battery charging  
Once you have installed the battery, the screen indicates the battery status  
(see the table below). If necessary, place the handset in the telephone base or charger  
to charge the battery. For best performance, keep the handset in the telephone base  
or charger when not in use. The battery is fully charged after 11 hours of continuous  
charging. See the table on page 78 for battery operating times.  
If the screen is blank or displays Put in charger, you need to charge the handset  
without interruption for at least 30 minutes to give the handset enough charge to use  
for a short time. When the battery is low, the handset displays Low battery along  
with a flashing icon. If you are on a call in low battery mode, the handset plays short  
beeps to alert you.  
The following table summarizes the battery charge indicators and actions to take.  
Battery indicators  
Battery status  
Action  
The screen is blank, or  
displays Put in charger and  
flashes.  
The battery has no or very  
little charge. The handset  
cannot be used.  
Charge without interruption  
(at least 30 minutes).  
The screen displays  
Low battery and  
flashes.  
The battery has enough  
charge to be used for a short (about 30 minutes).  
time.  
Charge without interruption  
The screen displays  
HANDSET X.  
The battery is charged.  
To keep the battery charged,  
place it in the telephone  
base or charger when not  
in use.  
If you place the handset in the telephone base or charger without plugging in a battery,  
the screen displays NO BATTERY.  
After you install your telephone or power returns following a power  
outage, the handset will prompt you to set the date and time.  
Date: MM/DD/YY  
For instructions, see Set date and time on page 24. To skip setting,  
press CANCEL.  
ECO  
ANS ON  
4
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Getting started  
Installation options  
The telephone comes ready for tabletop use. If you want to mount your telephone  
on a wall, use the provided wall mount bracket to connect with a standard  
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can  
purchase one from many hardware or consumer electronics retailers. You may need a  
professional to install the wall mount plate.  
Tabletop to wall mount installation  
1. Remove the telephone line cord from the telephone wall jack, and the telephone  
base power adapter from the electrical outlet.  
TEL. LINE  
Use Only  
Supplied Adapter  
2. Push to open the wall mount bracket as the arrows indicated below. Swivel the  
wall mount bracket down.  
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Getting started  
Tabletop to wall mount installation  
3. Press the wall mount bracket onto the telephone base until it clicks into place.  
4. Plug the telephone line cord into the telephone wall jack. Plug the telephone base  
power adapter into an electrical outlet not controlled by a wall switch. Align the  
holes on the wall mount bracket with the standard wall mounting plate and slide the  
telephone down until it locks securely. Bundle the telephone line cord and power  
adapter cord neatly with twist ties.  
6
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Getting started  
Wall mount to tabletop installation  
1. If the telephone line cord and power adapter cord are bundled, untie them first.  
2. Unplug the telephone line cord (or the DSL filter) from the telephone wall jack.  
Unplug the power adapter from the electrical outlet. Slide the wall mount bracket up  
and remove it from the wall mount plate.  
3. Push to release the wall mount bracket from the telephone base. Swivel it upwards  
as the arrows indicated below. Then press it onto the telephone base until it clicks  
into place.  
Wall mount position  
Tabletop position  
4. See Telephone base and charger installation on page 2.  
7
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Getting started  
Are you a new cable or VoIP subscriber?  
If your answer is yes, the existing telephone jacks in your home may no longer work.  
Your cable/VoIP service provider uses a different connection, separate from your old  
traditional telephone service, to connect the modem/router/terminal adapter installed in  
your home.  
To allow all existing telephone jacks to work, contact your telephone service provider  
for solutions, such as rewiring services (fees may apply).  
If your answer is no, your existing telephone jacks will continue to work as normal.  
Conventional  
telephone line jack  
OLD  
Main  
landline  
NEW  
Cable or  
Internet  
Modem/Router/  
Terminal adapter  
Did you subscribe to voicemail service from your telephone  
service provider?  
Your telephone has a built-in answering system and supports voicemail feature offered  
by your telephone service provider (subscription is required, and fees may apply).  
Refer to Answering system and voicemail on page 65 for more information.  
To use the built-in answering system:  
You may see this online Complete user’s manual on how to record your outgoing  
announcement, retrieve messages and other related operations.  
To use the voicemail:  
To retrieve your voicemail messages, you typically dial an access number provided  
by your telephone service provider, and then enter a security code. Contact your  
telephone service provider for instructions on how to configure the voicemail settings  
and listen to messages.  
8
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Getting started  
Telephone base layout  
1
2
3
4
5
6
7
8
1 – ANS ON/OFF  
6 – /HOME  
• Press to turn the answering system on or off  
(page 61).  
• Press to make, answer or end a home call  
(page 30 or page 31).  
2 – X/DELETE  
7 – /PLAY/STOP  
• Press to delete the playing message or  
announcement (page 68 or page 60).  
• Press to start or stop message playback  
(page 68).  
• Press to delete the displayed entry while in  
the directory, caller ID log or redial list  
(page 49, page 58 or page 36).  
• Flashes when there are new messages or  
memos in the answering system.  
• Press to temporarily turn on/off call  
screening (page 62).  
• Press to delete digits or characters, or  
press and hold to delete all digits or  
characters while using the dialing keys.  
8 – /CELL  
• Press to make, answer or end a cell call  
(page 31 or page 32).  
3 – MUTE  
• Press to mute the microphone while on a  
call (page 34).  
• Press to silence the ringer temporarily while  
the telephone base is ringing (page 35).  
4 – /SKIP  
• Press to skip to the next message during  
message playback (page 68).  
5 – /REPEAT  
• Press to repeat the playing message  
(page 68).  
• Press twice to play the previous message  
(page 68).  
9
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Getting started  
Telephone base layout  
11  
12  
9
13  
14  
10  
9 – MENU/SELECT  
13 –  
/
• Press to show the menu (page 21).  
• Press to choose an item, or save an entry or  
setting while in a menu.  
• Press to review the directory when the  
phone is not in use (page 47).  
• Press to scroll up while in a menu, or in the  
directory, caller ID log or redial list.  
• Press to move the cursor to the right while  
entering numbers or names.  
10 – �UIET  
#
• Press and hold to set and turn on the quiet  
mode, or turn it off (page 23).  
14 – FIND HANDSET  
• Press repeatedly to show other dialing  
options when reviewing a caller ID log entry  
(page 56).  
• Press to page all system handsets  
(page 39).  
11 – 1 and 2 device lights  
• On when the telephone base is paired and  
connected with a Bluetooth cell phone  
(page 18).  
• Blinks when the telephone base is pairing  
and connecting with a Bluetooth cell phone  
(page 18).  
12 –  
1 /  
2
• Press to pair or replace a cell phone  
(page 18).  
• Press to cancel the pairing process  
(page 18).  
10  
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Getting started  
Telephone base layout  
20  
15  
16  
17  
18  
21  
22  
19  
15 – CANCEL  
19 – REDIAL/PAUSE  
• Press to silence the ringer temporarily while  
the telephone base is ringing (page 35).  
• Press repeatedly to review the last 10  
numbers dialed (page 36).  
• Press and hold to erase the missed call  
indicator when the phone is not in use  
(page 54).  
• Press and hold to insert a dialing pause  
while dialing or entering numbers (page 30  
or page 45).  
• Press to return to the previous menu, or  
press and hold to return to idle mode, while  
in a menu without making changes.  
20 – /CID  
• Press to review the caller ID log when the  
phone is not in use (page 55).  
• Press to scroll down while in a menu, or  
reviewing the directory, caller ID log or  
redial list.  
16 –  
1
• Press repeatedly to add or remove 1 in front  
of the caller ID log entry before dialing or  
saving it to the directory while reviewing a  
caller ID log entry (page 56).  
• Press to move the cursor to the left while  
entering numbers or names.  
• Press and hold to set or dial your voicemail  
number (page 26 or page 37).  
21 – Dialing keys  
• Press to enter numbers or characters.  
• Press to answer an incoming home call or  
cell call (page 30 or page 32).  
17 – FLASH  
• Press to answer an incoming call when you  
hear a call waiting alert during a call  
(page 33).  
22 – TONE  
• Press to switch to tone dialing temporarily  
when using pulse service during a call  
(page 35).  
18 – /VOL and /VOL  
• Press to adjust the listening volume during a  
call or message playback (page 34 or  
page 68).  
• Press to adjust the telephone base ringer  
volume when the phone is not in use  
(page 22).  
11  
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Getting started  
Handset layout  
1
4
5
2
3
6
7
1 – CHARGE light  
2 – /CELL  
6 – OFF/CANCEL  
• Press to hang up during a call (page 31).  
• Press to silence the ringer temporarily while  
the handset is ringing (page 35).  
• Press to make or answer a cell call (page 31  
or page 32).  
• Press and hold to erase the missed call  
indicator when the phone is not in use  
(page 54).  
• Press to return to the previous menu, or  
press and hold to return to idle mode, while  
in a menu without making changes.  
• Press to answer an incoming cell call when  
you hear a call waiting alert (page 33).  
3 – /HOME/FLASH  
• Press to make or answer a home call  
(page 30).  
• Press to answer an incoming home call  
when you hear a call waiting alert during a  
call (page 33).  
7 – CID/ /VOLUME  
• Press to review the caller ID log when the  
phone is not in use (page 55).  
4 – / /VOLUME  
• Press to decrease the listening volume  
during a call or message playback (page 33  
or page 68).  
• Press to review the directory when the  
phone is not in use (page 47).  
• Press to scroll down while in a menu, or  
reviewing the directory, caller ID log or  
redial list.  
• Press to increase the listening volume  
during a call or message playback (page 34  
or page 68).  
• Press to move the cursor to the left while  
entering numbers or names in the directory.  
• Press to scroll up while in a menu, or  
reviewing the directory, caller ID log or  
redial list.  
• Press to move the cursor to the right while  
entering numbers or names.  
5 – MENU/SELECT  
• Press to show the menu (page 21).  
• Press to choose an item, or save an entry or  
setting while in a menu.  
12  
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Getting started  
Handset layout  
8
9
12  
13  
10  
11  
14  
8 –  
1
• Press to delete the displayed entry when  
reviewing the directory, caller ID log or redial  
list (page 49, page 58 or page 36).  
• Press repeatedly to add or remove 1 in front  
of the caller ID log entry before dialing or  
saving it to the directory while reviewing a  
caller ID log entry (page 56).  
• Press and hold to set or dial your voicemail  
number (page 26 or page 37).  
12 – �UIET  
#
• Press and hold to set and turn on the quiet  
mode, or turn it off (page 23).  
9 – Dialing keys  
• Press repeatedly to show other dialing  
options when reviewing a caller ID log entry  
(page 56).  
• Press to enter numbers or characters.  
• Press to answer an incoming call (page 30  
or page 32).  
13 – REDIAL/PAUSE  
• Press repeatedly to review the last 10  
numbers dialed (page 36).  
• Press and hold to insert a dialing pause  
while dialing or entering numbers (page 30  
or page 45).  
10 – TONE  
• Press to switch to tone dialing temporarily  
when using pulse service while on a call  
(page 35).  
11 – MUTE/DELETE  
14 –  
• Press to mute the microphone while on a  
call (page 34).  
• Press to silence the ringer temporarily while  
the handset is ringing (page 35).  
• Press to delete the playing message or  
announcement (page 68 or page 60).  
• Press to make a home line call using the  
handset speakerphone (page 30).  
• Press to answer a call using the handset  
speakerphone (page 30 and page 32).  
• Press to switch between the handset  
speakerphone and the handset earpiece  
during a call or message playback  
(page 35 or page 68).  
• Press to delete digits or characters, or  
press and hold to delete all digits or  
characters while using the dialing keys.  
13  
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Bluetooth  
Introducing Bluetooth  
Your new DS6751 telephone system with Bluetooth wireless technology has the  
following features:  
• Pair and connect up to a maximum of two cell phones with the telephone base to  
make and receive cell calls. Only one cell phone can be active on a call at  
a time.  
• Make and receive calls using your cell phone plan while utilizing the ease and  
comfort of your home telephone system.  
• Receive directory entries from your cell phone.  
IMPORTANT INFORMATION  
• Refer to the user's manual of your Bluetooth enabled cell phone for more  
information about how that device uses Bluetooth connectivity.  
• Bluetooth wireless technology operates within a short range (a maximum of  
approximately 30 feet) from the telephone base. Keep connected cell phones within  
this range. For optimal performance, keep your cell phone within 15 feet of the  
telephone base while using the DS6751 cell line.  
If your cell phone has poor reception in your home, the DS6751 cannot improve the  
reception. However, if there is a location in your house with better reception, you can  
leave your cell phone at that location while you use the DS6751 cell line.  
• If you experience poor sound quality, your cell phone may be too far away from the  
telephone base. To improve Bluetooth signal strength, place your cell phone closer  
to the telephone base (within 15 feet) and make sure that there are no physical  
obstacles between the telephone base and the cell phone, such as large furniture or  
thick walls.  
Less than 15 feet for  
optimal performance  
®
Cellular signal  
DS6751  
14  
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Bluetooth  
• Charge your cell phone while it is connected to the telephone base. Your cell  
phone's battery will discharge faster while it is connected to the telephone base  
via Bluetooth wireless technology.  
• Monitor your cell phone's usage because minutes are deducted from your cellular  
plan for the duration of all cell calls, depending on the terms of your plan.  
Refer to Bluetooth setup (page 17) to learn how to set up and manage your Bluetooth  
enabled devices. Refer to Telephone operation (page 31) on how to operate your  
Bluetooth devices with your new DS6751 telephone system with Bluetooth wireless  
technology. Refer to Troubleshooting (page 79) if you experience difficulty using the  
telephone system.  
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of  
such marks by VTech Holdings Limited is under license.  
VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and  
trade names are those of their respective owners.  
15  
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Bluetooth  
Glossary of terms  
Below are some terms used in this user’s manual to help you become familiar  
with using your Bluetooth enabled cell phone and your new DS6751 telephone system.  
Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.  
Cell line - the telephone line associated with your cell phone service. On your DS6751  
telephone base and handset, press /CELL to use the cell line.  
Connected - when you pair a Bluetooth cell phone to the DS6751, it is automatically  
connected. When a cell phone is connected, 1 and/or 2 displays after on the  
telephone and handset. The 1 and/or 2 device light on the telephone base is on. If  
a cell phone loses its connection to the telephone base, it must be reconnected before  
you can use the cell phone with the DS6751.  
Disconnected - when a cell phone is disconnected, the on the telephone base and  
handset no longer displays. The 1/ 2 device light on the telephone base is off.  
Discoverable mode - before a Bluetooth enabled device can be paired, it must be  
set to this mode. When pairing your cell phone, the telephone base will be set to  
this mode. Depending on the manufacturer, this mode is sometimes referred to as  
Find Me or Visibility.  
Home line - your conventional telephone land line. On your DS6751 telephone base  
and handset, press /HOME to use the home line.  
Paired device - once a Bluetooth enabled cell phone has been paired with the  
telephone base, it appears on the cell devices list. A maximum of two cell phones can  
be paired with the telephone base.  
Pairing - this refers to the process of Bluetooth enabled cell phone registering device  
information with each other. The telephone base must be paired with a Bluetooth  
enabled cell phone before the Bluetooth cell phone can be used. Depending on the  
manufacturer, this is also referred to as Bonding.  
PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth  
devices. PIN information may be exchanged between Bluetooth devices before they  
can be used. This is also known as a Passkey or Passcode.  
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Bluetooth  
Bluetooth setup  
To use a Bluetooth enabled cell phone with your DS6751, you must first pair and  
connect it with the telephone base. The DS6751 telephone base and all system  
handsets can be used to make or answer calls on the cell phone line.  
Bluetooth wireless technology operates within a short range (a maximum of  
approximately 30 feet). When you pair a Bluetooth cell phone to the telephone base,  
make sure your Bluetooth cell phone is close to the telephone base to maintain  
sufficient signal strength. For optimal performance, keep your cell phone within 15 feet  
of the telephone base while using the cell line.  
VTech Connect to Cellapplication  
If you are using Bluetooth enabled Android® phones (OS 2.3 or higher), you can further  
extend the flexibility of your telephone system with use of this free application.  
VTech Connect to Cell comprises Caller ID manager and Alerts manager that help  
you integrate your cell phone with your new DS6751.  
To learn more or download this application via Google Play® Store,  
go to http://www.vtechphones.com/app_connect_to_cell.  
Android® and Google Play® are registered trademarks of Google Inc.  
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Bluetooth  
Add a cell phone  
Before you begin, make sure that you have cellular coverage and your Bluetooth  
enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell  
phone user's manual to learn how to search for or add new Bluetooth devices.  
You can pair and connect up to two cell phones to the telephone base. All paired cell  
phones are shown on the cell device list. Only one Bluetooth cell phone can be on a  
call at a time.  
Once you have paired and connected a device with the telephone base, you do not  
need to repeat the procedure again unless you have replaced the paired cell phone  
with a new one.  
To pair and connect a cell phone:  
1. Press 1 / 2 on the telephone base. You hear two beeps and the 1/ 2 device  
light blinks.  
• When slot 1 is empty, the base screen displays  
Pairing D1... and the 1 device light blinks.  
• When slot 1 is paired and slot 2 is empty, the base screen  
displays Pairing D2... and the 2 device light blinks.  
• When both slots are paired, the base screen displays  
Replace 1 or 2? Use the dialing key to choose the desired  
slot. Then the corresponding light ( 1 or 2) blinks.  
2. Turn on the Bluetooth feature of your cell phone. Once your cell phone finds your  
VTech phone (VTech DS6751), press the appropriate key on your cell phone to  
continue the pairing process.  
Your cell phone may prompt you to enter the PIN of the telephone base. The default  
PIN of the telephone base is 0000.  
• All cell phones that are connected to the telephone base are  
disconnected temporarily until the pairing process is completed.  
HANDSET X  
3. When the cell phone is successfully paired and connected to the  
1
2
ECO  
telephone base, you hear two beeps. The corresponding status  
ANS ON  
1
icon (  
/
2) displays. The corresponding device light ( 1/ 2)  
10:01AM  
01/02  
turns on.  
If you have trouble pairing your cell phone, it may not be compatible with your  
DS6751. Check the Bluetooth compatibility list at www.vtechphones.com.  
The pairing process may take up to one minute. If the pairing process fails, turn off  
the Bluetooth feature on your phone and on the DS6751 by pressing 1 / 2. Then  
repeat the steps above to pair and connect again. In some cases, it may take you a  
few attempts to complete the pairing process.  
The steps for the pairing process may vary for different cell phones. If this happens,  
follow the prompts on your cell phone and your DS6751 to complete the pairing process.  
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Bluetooth  
Review the cell device list  
1. Press MENU on the phone when it is not in use.  
2. Press or to scroll to Bluetooth, then press SELECT.  
3. Press or to scroll to Cell devices, then press SELECT.  
Auto connection  
A cell phone may be disconnected from the telephone base when:  
• The Bluetooth feature of your connected cell phone is turned off.  
• The power of your cell phone is turned off.  
• Your cell phone is not within range of the telephone base.  
When the Bluetooth feature or power on the cell phone is turned on, or it moves within  
range of the base, the base will try to reconnect to the cell phone.  
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Bluetooth  
Download directory  
You can download up to 200 directories (phonebooks) to your DS6751 telephone  
system via Bluetooth wireless technology. Each downloaded directory is stored in the  
phone directory with up to 24 digits for each phone number and 15 characters for  
each name.  
Before downloading the directory, make sure the cell phone is paired and connected to  
the DS6751. Make sure the handset battery is charged for at least 10 minutes.  
Place your cell phone next to the telephone base while downloading.  
To download a cell phone directory:  
1. Press MENU when the handset/telephone base is not in use.  
Bluetooth  
2. Press or to scroll to Bluetooth, then press SELECT.  
3. Press or to scroll to Download dir, then press SELECT. The  
1
2
ECO  
screen displays Select a device briefly.  
• If there is no cell phone paired to the system, the  
handset displays Pair cell first and then returns to the  
previous menu.  
Download dir  
1
2
ECO  
4. Press or to scroll to a desired device, then press SELECT.  
• If the selected device is not available, the handset displays  
DX not avail. (X represents the cell device number) and then  
returns to the previous menu.  
D1:Cell Phone A  
During the download, the handset flashes Downloading...  
All other idle system handsets display Downloading...  
1
2
ECO  
5. When the downloading process is complete or when the memory  
is full, the handset displays Entries added: XXX.  
(XXX represents the number of entries added). Then the handset  
returns to the Bluetooth menu.  
Downloading...  
X
1
ECO  
Certain cell phones do not support SIM card download. If this  
is the case, transfer the contacts from your SIM card to your  
cell phone memory first. Then, download from your cell phone  
memory. For more information on how to transfer contacts from  
your SIM card to your cell phone memory, see the user’s manual  
of your cell phone.  
2
Entries added:  
XXX  
1
2
ECO  
When downloading the directory from your Bluetooth enabled  
cell phone, some data may not transfer. For example, if you have  
home, mobile and work numbers for a particular contact, the  
three categories may not transfer to your DS6751.  
For certain cell phones, you may need to press a key on your  
cell phone to confirm the directory download.  
For Android cell phones, you may also download your cell phone  
directory to your DS6751 via the VTech Contact Share application.  
Go to http://www.vtechphones.com/app_contact_share for  
application download.  
20  
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Telephone settings  
Using the menu  
You can use a cordless handset or the telephone base to change the  
telephone settings.  
In the ringers menu, you can select the ringer tones and adjust the ringer volume  
for incoming calls.  
In the settings menu, you can change the settings for LCD language, voicemail  
number, voicemail indicators, key tone, home area code and dial mode.  
Go to Answering system settings (from page 59 to page 64)  
for instructions to change the answering system settings.  
To enter the menu:  
1. Press MENU when the phone is not in use.  
2. Press or until the screen displays the desired  
feature menu.  
3. Press SELECT to enter that menu.  
• To return to the previous menu, press CANCEL.  
• To return to idle mode, press and hold CANCEL.  
Handset ringer volume  
You can adjust the ringer volume or turn the ringer off on  
each handset. When the ringer is turned off, the handset  
Ringers  
displays  
and Ringer off.  
1. Press MENU when the handset is not in use.  
ECO  
2. Press or until the handset displays Ringers,  
then press SELECT.  
Home volume  
3. Press or to scroll to Home volume or Cell volume, then  
press SELECT.  
ECO  
4. Press or to sample each ringer volume level.  
5. Press SELECT to save your selection. You hear a  
confirmation tone.  
Volume:  
The ringer volume also determines the ringer volume for intercom  
calls. If the ringer volume is set to off, that handset is silenced for all  
incoming calls except paging tone.  
ECO  
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Telephone settings  
Telephone base ringer volume  
You can set the base ringer volume or turn the ringer off.  
When the ringer is off, Ringer off and  
appear on the  
screen.  
1. Press MENU when the telephone base is not in use.  
2. Press or to scroll to Ringers, then press SELECT.  
3. Press or to scroll to Ringer volume, then press  
SELECT.  
4. Press or to sample each volume level.  
5. Press SELECT to save your selection and return to the  
previous menu. You hear a confirmation tone.  
Ringers  
-OR-  
• Press /VOL or /VOL when the telephone base is not  
ECO  
in use.  
When you set the ringer volume to zero, the base ringer is off and  
the telephone base announces, “Base ringer is off.” The screen  
Home ringtone  
displays  
and Ringer off.  
ECO  
Ringer tone  
You can choose from different ringer tones on the phone.  
1. Press MENU when the handset/telephone base is not in use.  
Tone: 1  
2. Press or until the screen displays Ringers,  
then press SELECT.  
ECO  
3. Press or until the screen displays Home ringtone or  
Cell ringtone, then press SELECT.  
4. The screen displays Tone: with the current setting displayed.  
Press or to sample each ringer tone.  
5. Press SELECT to save your selection. You hear a confirmation tone.  
If you turn off the ringer volume on a handset, you will not hear ringer tone samples on  
that handset.  
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Telephone settings  
�uiet mode  
You can turn on the quiet mode for a period of time (1-12 hours). During this period,  
all tones (except paging tone) and call screening are muted.  
When you turn on the quiet mode, the answering system turns on automatically. When  
the quiet mode duration expires, the answering system remains on.  
To set the duration and turn on the quiet mode:  
1. Press and hold �UIET when the handset/telephone base is  
#
not in use.  
2. The screen displays �uiet: _ _ hours. Use the dialing  
keys (0-9) to enter the desired duration (1-12).  
3. Press SELECT to save. You hear a confirmation tone. The  
screen displays �uiet mode on and . The handset also  
displays ANS ON. The ANS ON/OFF light on the telephone  
base turns on.  
To turn off the quiet mode:  
• Press and hold �UIET# when the handset/telephone base is  
not in use. The screen displays �uiet mode off briefly and  
then returns to idle.  
Quiet: __ hours  
When you change the settings of the ringer tone, handset ringer  
[1-12]  
volume or telephone base ringer volume, you can still hear the  
samples even if the quiet mode is on.  
ECO  
Quiet mode on  
ECO  
ANS ON  
10:15PM  
12/18  
Quiet mode off  
ECO  
ANS ON  
10:15PM  
12/18  
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Telephone settings  
Set date and time  
The answering system announces the date and time of each message prior to  
playing it. Before using the answering system, set the date and time as follows. If you  
subscribe to caller ID service, the day, month and time are set automatically with each  
incoming call. However, the year must be correct so that the day of the week can be  
calculated from the caller ID information.  
1. Press MENU when the handset/telephone base is not in use.  
Set date/time  
2. Press or until the screen displays Set date/time,  
then press SELECT.  
ECO  
3. Press or to select the month then press SELECT,  
or use the dialing keys to enter a two-digit number (01-12).  
4. Press or to select the date then press SELECT,  
Date: MM/DD/YY  
or use the dialing keys to enter a two-digit number (01-31).  
5. Press or to select the year then press SELECT,  
ECO  
or use the dialing keys to enter a two-digit number (00-99) then  
press SELECT.  
6. Press or to select the hour then press SELECT,  
Time: HH:MM --  
or use the dialing keys to enter a two-digit number (01-12).  
7. Press or to select the minute then press SELECT,  
ECO  
or use the dialing keys to enter a two-digit number (00-59).  
8. Press or to select AM or PM.  
9. Press SELECT to save the settings. You hear a confirmation tone.  
• If the date and time are not set when a message is recorded, the system announces,  
“Time and date not set,” before each message plays.  
• The phone plays two beeps if you enter an invalid number.  
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Telephone settings  
LCD language  
You can select English, French or Spanish to be used in all screen displays.  
1. Press MENU when the handset/telephone base is not in use.  
Settings  
2. Press or until the screen displays Settings,  
then press SELECT.  
ECO  
3. Press SELECT to choose LCD language.  
4. Press or to choose English, Français or Español,  
then press SELECT.  
LCD language  
• The screen displays Set English? when you  
choose English.  
ECO  
• The screen displays Set Francais? when you  
choose Français.  
• The screen displays Set Espanol? when you  
English  
choose Español.  
5. Press SELECT to save your selection. You hear a  
ECO  
confirmation tone.  
If you accidentally change the LCD language to French or  
Spanish, you can reset it to English easily by pressing MENU then  
.
entering 364#  
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Telephone settings  
Voicemail number  
Icfaynousasvuebtshceribveoictoemvoaiiclenmumailbseerrtvoice o1ffeornedeabcyhyohuarndtesleetpahnodnethseertevilceephporonveidbears,eyofour  
easy access. When you want to retrieve voicemail messages, press and hold  
Contact your telephone service provider for more information and assistance about  
using your voicemail service.  
1.  
To set your voicemail number:  
1. Press and hold  
1 when the phone is not in use.  
2. Use the dialing keys to enter the voicemail number  
(up to 30 digits).  
• Press or to move the cursor to the left or right.  
• Press DELETE on the handset or X/DELETE on the  
telephone base to erase a digit.  
• Press and hold DELETE on the handset or X/DELETE  
on the telephone base to erase all digits.  
• Press and hold PAUSE to insert a dialing pause  
(a P appears).  
• Press TONE to add ( appears) or �UIET# to add #  
( appears).  
3. Press SELECT to save. Then the phone dials the saved voicemail number.  
-OR-  
1. Press MENU when the handset/telephone base is not in use.  
Voicemail #  
2. Press or to scroll to Settings, then press SELECT.  
3. Press or to scroll to Voicemail #, then press SELECT.  
4. Use the dialing keys to enter the voicemail number (up to 30 digits).  
• Press or to move the cursor to the left or right.  
ECO  
Voicemail #  
• Press DELETE on the handset or X/DELETE on the telephone  
_
base to erase a digit.  
ECO  
• Press and hold DELETE on the handset or X/DELETE on the  
telephone base to erase all digits.  
• Press and hold PAUSE to insert a dialing pause (a P appears).  
• Press TONE to add ( appears) or �UIET# to add # ( appears).  
5. Press SELECT to save. The screen displays VM # saved  
and the stored number. You hear a confirmation tone.  
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Telephone settings  
Clear voicemail indicators  
If you subscribe to voicemail service offered by your telephone service provider, the  
handsets and telephone base display New voicemail and  
when you have new  
voicemail messages. Contact your telephone service provider for more information  
about using your voicemail service.  
After you have listened to all new voicemail messages, the indicators on the handsets  
and telephone base turn off automatically.  
Use the clear voicemail feature when the telephone indicates that there is new  
voicemail but there are none (for example, when you have accessed your voicemail  
while away from home). The clear voicemail feature only turns off the indicators;  
it does not delete your voicemail messages. As long as you have new voicemail  
messages, your telephone service provider continues to send the signal to turn on  
the indicators.  
To manually turn off the new voicemail indicators:  
Settings  
1. Press MENU when the handset/telephone base is not in use.  
ECO  
2. Press or until the screen displays Settings,  
then press SELECT.  
3. Press or until the screen displays Clr voicemail,  
then press SELECT. The screen displays Reset VM Icon?  
Clr voicemail  
4. Press SELECT to save your selection. You hear a  
confirmation tone.  
ECO  
Your telephone service provider may alert you of new messages with  
a stutter (broken) dial tone. Contact your telephone service provider  
for details.  
Reset VM Icon?  
ECO  
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Telephone settings  
Key tone  
Settings  
You can turn the key tone on or off for each handset and the  
telephone base.  
ECO  
If you turn the key tone on, the device beeps with each key press.  
If you turn the key tone off, there are no beeps when you press  
the keys.  
Key tone  
1. Press MENU when the handset/telephone base is not in use.  
2. Press or until the screen displays Settings,  
ECO  
then press SELECT.  
3. Press or  
then press SELECT.  
Key tone,  
until the screen displays  
Key tone:On  
4. Press or to choose Key tone:On or Key tone:Off.  
ECO  
5. Press SELECT to save your selection. You hear a  
confirmation tone.  
Home area code  
If you dial local calls using only seven digits (area code not required), you can program  
your home area code so that when you receive a call within your local area, the  
telephone number is automatically stored in the caller ID log without the area code.  
1. Press MENU when the handset/telephone base is not in use.  
Settings  
2. Press or until the screen displays Settings,  
then press SELECT.  
ECO  
3. Press or until the screen displays Home area code,  
then press SELECT.  
4. Use the dialing keys (0-9) to enter the desired home  
Home area code  
area code.  
• Press DELETE to delete a digit.  
ECO  
• Press and hold DELETE to delete all digits.  
5. Press SELECT to save. You hear a confirmation tone.  
Home area code  
If, in the future, your telephone service provider requires you to  
dial the area code when making a local call, or, if you move to a  
_ _ _  
location that requires it, follow the steps above to delete the home  
ECO  
area code you have already programmed. After you have deleted  
the home area code, _ _ _ appears.  
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Telephone settings  
Dial mode  
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you  
must change the dial mode to pulse dialing before using the telephone to make a call.  
1. Press MENU when the handset/telephone base is not in use.  
Settings  
2. Press or until the screen displays Settings,  
then press SELECT.  
ECO  
3. Press or until the screen displays Dial mode,  
then press SELECT.  
4. Press or to choose Touch-tone or Pulse.  
Dial mode  
5. Press SELECT to save your selection. You hear a  
confirmation tone.  
ECO  
Touch-tone  
ECO  
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Telephone operation  
Make a home call  
Using a handset:  
• Press /HOME or , then dial the telephone number.  
Using the telephone base:  
• Press /HOME, then dial the telephone number.  
• The screen displays the elapsed time as you talk (in hours,  
minutes and seconds).  
• While entering numbers, press and hold PAUSE to insert a  
dialing pause (a P appears).  
Predial a home call  
1. Enter the number with the dialing keys (0-9).  
2. Press /HOME or  
on the handset to dial, or press  
/HOME on the telephone base to dial.  
• The screen displays the elapsed time as you talk (in hours,  
minutes and seconds).  
• While predialing, press DELETE or CANCEL to backspace and  
delete; press and hold PAUSE to insert a dialing pause  
(a P appears).  
• If you make a predial call while the telephone line is in use, the  
screen displays Unable to call.  
Answer a home call  
Using a handset:  
• Press /HOME, /CELL,  
or any dialing key (0-9, TONE or �UIET ).  
#
Using the telephone base:  
• Press /HOME, /CELL or any dialing key (0-9, TONE or �UIET ).  
#
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Telephone operation  
End a home call  
Using a handset:  
• Press OFF or put the handset back in the telephone base or handset charger.  
Using the telephone base:  
• Press /HOME.  
Call waiting on the home line  
When you subscribe to call waiting service from your telephone service provider, you  
hear a beep if someone calls while you are already on a call.  
• Press FLASH to put your current call on hold and take the new call.  
• Press FLASH at any time to switch back and forth between calls.  
Make a cell call  
Using a handset:  
1. Press /CELL. The handset displays Select a device.  
• If you have only one cell phone connected to the telephone base,  
press SELECT and then the handset displays D1 selected.  
• If you have two cell phones connected to the telephone base, press or to  
select a cell phone and then press SELECT. Then the handset displays  
D1/D2 selected.  
2. Enter the telephone number, then press /CELL to dial.  
Using the telephone base:  
1. Press /CELL on the telephone base. The screen displays Select a device.  
• If you have only one cell phone connected to the telephone base,  
press SELECT, the screen displays Enter number.  
• If you have two cell phones, press or to select a cell phone and then press  
SELECT, the screen displays Enter number.  
2. Enter the telephone number, then press /CELL or SELECT to dial.  
The screen shows the elapsed time as you talk (in hours, minutes and seconds).  
While entering numbers, press and hold PAUSE to insert a dialing pause  
(a P appears).  
While using the cell line, place your cell phone closer to the telephone base, and  
make sure that there are no physical obstacles such as large furniture or thick walls  
between the telephone base and the cell phone.  
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Telephone operation  
Predial a cell call  
1. Enter the number with the dialing keys (0-9).  
2. Press /CELL to dial.  
• If you have only one cell phone connected to the telephone base, it is  
automatically selected to make cell calls.  
• If you have two cell phones connected to the telephone base, the screen  
displays Select a device. Press or to select a cell phone and then  
press SELECT.  
• The screen displays Unable to call if your cell phone is in use.  
The screen displays the elapsed time as you talk (in hours, minutes and seconds).  
While entering numbers, press and hold PAUSE to insert a dialing pause  
(a P appears).  
Answer a cell call  
Using a handset:  
• Press /HOME, /CELL,  
or any dialing key (0-9, TONE or �UIET ).  
#
Using the telephone base:  
• Press /HOME, /CELL or any dialing key (0-9, TONE or �UIET ).  
#
You can also use your cell phone to answer the call. If you answer with your cell phone,  
it will disconnect from the telephone base.  
End a cell call  
Using a handset:  
• Press OFF or put the handset back in the telephone base or handset charger.  
Using the telephone base:  
• When you are using the base speakerphone, press /CELL.  
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Telephone operation  
Call waiting on the cell line  
When you subscribe to call waiting service from your cell phone service provider, you  
hear a beep if someone calls while you are already on a call.  
• Press /CELL on the handset or FLASH on the telephone base to put your current  
call on hold and take the new call.  
• Press /CELL on the handset or FLASH on the telephone base at any time to  
switch back and forth between calls.  
Answer a cell call while on a home call  
When you are on a home call and you receive an incoming cell call, you hear a beep,  
and  
appears. All other system devices ring.  
To answer the incoming cell call:  
Press /CELL on the handset or the telephone base. The home line is still on hold.  
To resume the home call on hold:  
Press /HOME on the handset or the telephone base.  
Cell phone voicemail  
If you have voicemail service active on your cell phone, and you do not answer the  
incoming cell call, the call will be answered by your cell phone’s voicemail. Contact  
your cell phone service provider for more information about voicemail service.  
Answer a home call while on a cell call  
When you are on a cell call and you receive an incoming home call, you hear a beep,  
and appears. All other system devices ring.  
To answer the incoming home call:  
Press /HOME on the handset or the telephone base. The cell line is still on hold.  
To resume the cell call on hold:  
Press /CELL on the handset or the telephone base.  
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Telephone operation  
Volume  
To adjust the listening volume on a handset:  
During a call, press /VOLUME or /VOLUME to adjust the  
listening volume.  
To adjust the listening volume at the telephone base:  
During a call, press /VOL or /VOL to adjust the listening volume.  
• When the volume reaches the minimum or maximum setting,  
you hear two beeps.  
• The handset earpiece and speakerphone volume settings  
are independent.  
Mute  
Muted  
The mute function allows you to hear the other party but the other  
party cannot hear you.  
ECO  
To mute a call on a handset:  
ANS ON  
10:15PM  
12/18  
• During a call, press MUTE. The handset displays Muted until  
the mute function is turned off.  
• Press MUTE again to resume the conversation. The handset  
displays Microphone on briefly.  
To mute a call at the telephone base:  
• During a call, press MUTE. The telephone base displays Muted  
and the MUTE light turns on until the mute function is turned off.  
• Press MUTE again to resume the conversation. The telephone  
base displays Microphone on briefly.  
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Telephone operation  
Handset speakerphone  
During a call, press  
to switch between the handset  
speakerphone and the handset earpiece.  
When the speakerphone is active, the handset displays Speaker.  
Temporary ringer silencing  
When the telephone is ringing, you can temporarily silence the ringer of the handset  
or telephone base without disconnecting the call. The next call rings normally at the  
preset volume.  
To silence the handset ringer:  
• Press OFF or MUTE, then  
displays and Ringer muted  
Ringer muted  
displays briefly.  
To silence the telephone base ringer:  
ECO  
ANS ON  
• Press /VOL, MUTE or CANCEL on the telephone base.  
10:15PM  
12/18  
displays and Ringer muted displays briefly.  
Each handset and the base ring when there is an incoming call  
unless the ringer volume of that device is turned off.  
Temporary tone dialing  
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing  
temporarily during a call. This is useful if you need to send touch-tone signals to  
access your telephone banking or long distance services.  
1. During a call, press TONE .  
2. Use the dialing keys to enter the number. The telephone sends touch-tone signals.  
It automatically returns to pulse dialing mode after you end the call.  
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Telephone operation  
Redial  
Each handset and the telephone base stores the last 10 telephone numbers dialed.  
• When there are already 10 entries, the oldest entry is deleted to make room for the  
new entry.  
• Entries are in reverse chronological order.  
• The phone plays two beeps when you reach the end or beginning of the redial list, or  
when you access the redial list with no records.  
To review and dial a redial entry:  
1. Press REDIAL when the phone is not in use.  
2. Press  
,
or REDIAL repeatedly until the desired entry  
displays.  
3. Press /HOME or  
to use the home line.  
-OR-  
Press /CELL to use the cell line. Press or to scroll to  
select the desired cell phone when necessary, then  
press SELECT.  
Redial #2/10  
800-595-9511  
-OR-  
1. Press /HOME or  
-OR-  
to use the home line.  
ECO  
Press /CELL to use the cell line. Press or to scroll to select  
the desired cell phone when necessary, then press SELECT.  
2. Press REDIAL and then press  
,
or press REDIAL repeatedly until the desired  
entry displays.  
3. Press /CELL to dial.  
To delete a redial entry:  
1. Press REDIAL when the handset/telephone base is not in use.  
2. Press or REDIAL repeatedly to browse to the desired entry.  
,
3. Press DELETE on the handset or X/DELETE on the telephone base to delete the  
displayed number. You hear a confirmation tone.  
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Telephone operation  
Check voicemail  
Press and hold  
1 to dial your voicemail number.  
See Voicemail number on page 26 to store the  
voicemail number.  
Chain dialing  
Use this feature to initiate a dialing sequence from numbers  
stored in the directory, caller ID log or redial list while you are  
on a call. Chain dialing can be useful if you wish to access other  
numbers (such as bank account numbers or access codes) from  
the directory, caller ID log or redial list.  
To access a number in the directory:  
1. Press MENU while on a call.  
2. Press SELECT to choose Directory.  
3. Press or to scroll to the desired entry.  
4. Press SELECT to dial the displayed number.  
To access a number in the caller ID log:  
1. Press MENU while on a call.  
2. Press or to scroll to Caller ID log, then press SELECT.  
3. Press or to scroll to the desired entry.  
4. Press SELECT to dial the displayed number.  
To access a number on the redial list:  
1. Press REDIAL while on a call.  
2. Press  
,
or REDIAL repeatedly to browse to the desired entry.  
3. Press SELECT to dial the displayed number.  
Press CANCEL to exit the directory, caller ID log or redial list when you are on a call.  
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Telephone operation  
Transfer a call  
While on an outside call, you can transfer the call from one handset to another  
system device.  
1. During a call, press MENU.  
Transfer  
2. Press or to scroll to Transfer, then press SELECT.  
ECO  
• If you have one handset, your originating handset displays  
Calling base and then Transferred. Your originating base  
displays Transfer call? Press SELECT.  
• If you have two or more handsets, your device displays  
Transfer to:  
Transfer to: Press 7 for the telephone base or 1-5 for  
HANDSET 1 to HANDSET 5. Your originating handset displays  
Calling base or Calling HS X and then Transferred. Your  
originating base displays Transferring, and then Transferred.  
ECO  
The destination device rings and its screen displays  
Incoming call.  
Calling HS X  
3. To answer on the destination device, press /HOME, /CELL,  
or any dialing key (0-9, TONE or �UIET ) on the destination  
handset, or press /HOME, /CELL or any dialing key (0-9,  
ECO  
#
TONE or �UIET ) on the telephone base.  
#
• If the destination device does not answer the call within 30  
seconds, the call will be reverted to the originating handset. If  
the originating device does not answer the reverted call within  
30 seconds, the call ends automatically.  
Transferred  
ECO  
• If the destination device is in the directory or caller ID log, or is  
out of range, the originating handset displays Unable to call and  
then reconnects to the outside call.  
Incoming call  
ECO  
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Telephone operation  
Find handset  
Use this feature to find all system handsets.  
To start paging:  
• Press FIND HANDSET at the side of the telephone base when  
not in use. Its screen displays Paging and all idle handsets  
**  
**  
ring and display Paging  
.
**  
**  
To end paging:  
• Press FIND HANDSET at the side of the telephone base.  
-OR-  
• Press /HOME, /CELL, , OFF or any dialing key (0-9,  
TONE or �UIET ) on a handset.  
#
-OR-  
• Place the handset in the telephone base or charger.  
• Do not press and hold FIND HANDSET for more than 4 seconds. It may lead to  
handset deregistration.  
• Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues on  
all other handsets.  
Web address  
Web address  
Use this feature to view the VTech website address.  
1. Press MENU when the handset/telephone base is not in use.  
ECO  
2. Press or until the screen displays Web address,  
then press SELECT. The screen displays the VTech  
website address.  
www.vtechphones  
ECO  
.com  
ECO  
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Multiple handset use  
Join a call in progress  
You can use up to two devices at the same time on an outside (landline) call.  
You can buy additional expansion handsets (DS6701) for this telephone base. You  
can register up to five handsets to the telephone base.  
To share an outside call:  
• When a device is already on a call and you would like to join the call, press  
/HOME or  
on the other handset, or press /HOME on the telephone base.  
• To exit the call, press OFF or place the handset in the telephone base or charger,  
or press /HOME on the telephone base. The call continues until both devices  
hang up.  
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Multiple handset use  
Intercom  
Use the intercom feature for conversations between two devices. You can buy  
additional expansion handsets (DS6701) for this telephone base. You can register up  
to five handsets to the telephone base.  
To initiate an intercom call with a handset:  
Calling HS X  
1. Press MENU on the handset when not in use.  
2. Press or to scroll to Intercom, then press SELECT.  
ECO  
• If you have only one handset, your handset shows Calling  
base.  
• If you have two or more handsets, your handset displays  
Intercom to. Press 7 for the telephone base or 1-5 for  
HS X is calling  
HANDSET 1 to HANDSET 5. Your handset displays  
Calling base or Calling HS X.  
ECO  
The destination device rings and its screen displays  
HS X is calling.  
3. To answer the intercom call on the destination handset, press  
Intercom  
/HOME, /CELL,  
or any dialing key (0-9, TONE or  
�UIET ). Both handsets now display Intercom.  
#
ECO  
- OR -  
To answer the intercom call at the telephone base, press  
/HOME, /CELL or any dialing key (0-9, TONE or  
�UIET ). Both devices now display Intercom.  
#
HS X is calling  
4. To end the intercom call on either handset, press OFF or  
place the handset back in the telephone base or charger.  
Both handsets display Intercom ended.  
MSG #  
10:01AM 11/20  
1
- OR -  
To end the intercom call at the telephone base, press /HOME or /CELL. Both  
devices display Intercom ended.  
• You can cancel the intercom call before it is answered by pressing CANCEL.  
• If the destination device does not answer the intercom call within 100 seconds, is  
accessing the answering system, on a call or out of range, the originating handset  
displays Unable to call and returns to idle mode.  
• You can press OFF or MUTE on the destination handset, or CANCEL or MUTE on the  
telephone base to temporarily silence the intercom ringer.  
• You can use four devices on two pairs of intercom calls. For example, when four  
devices are used on two pairs of intercom calls, use the fifth device for an outside call.  
• If there is an incoming call while the originating handset displays Calling HS X or  
Calling base, the intercom request will be stopped and the screen displays  
Incoming call.  
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Multiple handset use  
To initiate an intercom call at the telephone base:  
1. Press MENU on the telephone base when not in use.  
Intercom to:  
2. Press or to scroll to Intercom, then press SELECT.  
• If you have only one handset, the telephone base  
MSG #  
10:01AM 11/20  
shows Calling HS 1.  
1
• If you have two or more handsets, the telephone base  
displays Intercom to: Press 1-5 for HANDSET 1 to  
HANDSET 5. The telephone base displays Calling HS X.  
Base is calling  
The destination handset rings and its screen displays  
ECO  
Base is calling.  
2. To answer the intercom call on the destination handset,  
press /HOME, /CELL,  
or any dialing key (0-9,  
Intercom  
TONE or �UIET ). Both devices now display Intercom.  
#
3. To end the intercom call at the telephone base, press  
/HOME or /CELL. Both devices display  
Intercom ended.  
MSG #  
10:01AM 11/20  
1
- OR -  
To end the intercom call on the destination handset, press OFF or place the handset  
back in the telephone base or charger. Both devices display Intercom ended.  
• If you do not have any handset registered to the telephone base, you will hear two  
beeps when you press SELECT to choose Intercom in the menu.  
• You can cancel the intercom call before it is answered by pressing CANCEL.  
• You can press OFF or MUTE on the cordless handset to temporarily silence the  
intercom ringer.  
• If the destination handset does not answer the intercom call within 100 seconds,  
is accessing the answering system, on a call or out of range, the telephone base  
displays Unable to call and returns to idle mode.  
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Multiple handset use  
Answer an incoming call during an intercom call  
When you receive an outside call during an intercom call, there is an alert tone.  
To answer on a handset:  
• To answer a home call, press /HOME. The intercom call ends automatically.  
• To answer a cell call, press OFF to end the intercom call. The telephone continues  
to ring. Then press /CELL.  
• To end the intercom call without answering the call, press OFF. The intercom call  
ends and the telephone continues to ring.  
To answer at the telephone base:  
• To answer a home call, press /HOME or /CELL. The intercom call ends  
automatically. The telephone continues to ring. Then press /HOME or /CELL.  
• To answer a cell call, press /HOME or /CELL. The intercom call ends  
automatically. The telephone continues to ring. Then press /CELL or /HOME.  
• To end the intercom call without answering the call, press /HOME or /CELL.  
The intercom call ends and the telephone continue to ring.  
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Directory  
About the directory  
The directory can store up to 200 entries which are shared by all  
system handsets. Each entry may consist of a phone number up  
to 30 digits and a name up to 15 characters.  
Directory empty  
ECO  
• Directory entries are shared by all system devices.  
Any modifications made on one device apply to all  
system device.  
Directory full  
• When you access the directory without records, the screen  
displays Directory empty.  
ECO  
• When the directory is full and you try to save an entry,  
the screen displays Directory full.  
• When you try to save an entry already stored in the directory,  
the screen displays Number repeated.  
Number repeated  
• When the telephone number in the directory exceeds 15 digits,  
a dash appears after the 14th digit, and then the remaining  
digits are shown beginning with a dash, alternately.  
ECO  
• Only one device can review the directory at a time. When a  
device tries to enter the directory while another device is already  
in it, Not available appears.  
Mike Smith  
12345678901234-  
ECO  
Mike Smith  
-567  
ECO  
Not available  
ECO  
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Directory  
Add a directory entry  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Directory, then press SELECT.  
3. Press SELECT to choose Add contact.  
Directory  
ECO  
4. When Enter number displays, use the dialing keys to enter a  
number (up to 30 digits).  
Add contact  
• Press or to move the cursor to the left or right.  
• Press DELETE on the handset or X/DELETE on the  
ECO  
telephone base to backspace and erase a digit.  
• Press and hold DELETE on the handset or X/DELETE on  
the telephone base to erase all digits.  
Enter number  
• Press and hold PAUSE to enter a dialing pause (a P  
appears).  
_
ECO  
• Press TONE to add ( appears) or �UIET# to add #  
( appears).  
-OR-  
Enter name  
Copy a number from the redial list by pressing REDIAL. Then  
press  
,
or REDIAL repeatedly to find the desired number.  
ECO  
Press SELECT to copy the number.  
5. Press SELECT to move on to the name.  
6. When Enter name displays, use the dialing keys to enter a  
name (up to 15 characters). Each time you press a key, the  
character on that key appears. Additional key presses produce  
other characters on that key. Press the key repeatedly until the  
desired character appears (see Keystroke table on page 73).  
The first character of each word is capitalized.  
Mike_  
ECO  
• Press or to move the cursor to the left or right.  
• Press 0 to add a space.  
• Press DELETE on the handset or X/DELETE on the telephone base to  
backspace and erase a character.  
• Press and hold DELETE on the handset or X/DELETE on the telephone base to  
erase all characters.  
7. Press SELECT to confirm. The screen displays Saved and then you hear a  
confirmation tone.  
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Directory  
Add a directory entry  
-OR-  
1. Use the dialing keys to enter a number (up to 30 digits) when  
the phone is not in use. Press SELECT. The screen displays  
Enter number.  
Enter number  
800-595-9511_  
ECO  
• Press or to move the cursor to the left or right.  
• Press DELETE on the handset or X/DELETE on the  
telephone base to backspace and erase a digit.  
Enter name  
• Press and hold DELETE on the handset or X/DELETE on the  
telephone base to erase all digits.  
ECO  
• Press and hold PAUSE to enter a dialing pause (a P appears).  
• Press TONE to add ( appears) or �UIET# to add #  
( appears).  
Mike_  
-OR-  
Copy a number from the redial list by pressing REDIAL. Then  
ECO  
press  
,
or REDIAL repeatedly to find the desired number.  
Press SELECT to copy the number.  
2. Press SELECT to move on to the name.  
3. When Enter name displays, use the dialing keys to enter a  
name (up to 15 characters). Each time you press a key, the  
character on that key appears. Additional key presses produce  
other characters on that key. Press the key repeatedly until the desired character  
appears (see Keystroke table on page 73). The first character of each word is  
capitalized.  
• Press or to move the cursor to the left or right.  
• Press 0 to add a space.  
• Press DELETE on the handset or X/DELETE on the telephone base to  
backspace and erase a character.  
• Press and hold DELETE on the handset or X/DELETE on the telephone base to  
erase all characters.  
4. Press SELECT to confirm. The screen displays Saved and then you hear a  
confirmation tone.  
46  
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Directory  
Review and dial from the directory  
Entries are sorted alphabetically.  
1. Press when the phone is not in use. The screen displays  
Entries in DIR X (X represents the total number of entries)  
and then the first entry in the directory.  
Review  
ECO  
2. Press or to browse. When the desired entry displays,  
press /HOME, /CELL or  
to dial on a handset, or press  
/HOME, /CELL to dial on the telephone base.  
Entries in DIR  
X
-OR-  
1. Press MENU when the phone is not in use.  
ECO  
2. Press or to scroll to Directory, then press SELECT.  
3. Press or to scroll to Review and then press SELECT.  
The screen displays Entries in DIR X and then the first entry  
in the directory.  
Mike Smith  
800-595-9511  
4. Press or to browse. When the desired entry displays, press  
ECO  
/HOME, /CELL or  
to dial on a handset, or press  
/HOME, /CELL to dial on the telephone base.  
Alphabetical search  
To start an alphabetical search:  
1. Press when the phone is not in use. The screen displays Entries in DIR X  
and then the first entry in the directory.  
-OR-  
i. Press MENU when the phone is not in use.  
ii. Press or to scroll to Directory, then press SELECT.  
iii. Press or to scroll to Review, then press SELECT. The screen  
displays Entries in DIR X and then the first entry in the directory.  
2. Use the dialing keys to enter the letter associated with the name. For example,  
if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press  
5 (JKL) once to see Jenny (when Jenny displays, press to see Jessie), twice to  
see Kristen, or three times to see Laura. If there is no name entry matching your  
search, the next closest match in alphabetical order appears. If necessary, press  
or to browse.  
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Directory  
Edit a directory entry  
1. Search for the desired entry in the directory (see  
Review and dial from the directory or Alphabetical search  
on page 47).  
Edit number  
800-595-9511_  
ECO  
2. When the desired entry appears, press SELECT. The screen  
displays Edit number and the stored number.  
3. Use the dialing keys to edit the number.  
Edit name  
• Press DELETE on the handset or X/DELETE on the  
telephone base to backspace and erase a digit.  
ECO  
• Press and hold DELETE on the handset or X/DELETE on  
the telephone base to erase the entire entry.  
• Press or to move the cursor to the left or right.  
Mike Smith_  
• Press and hold PAUSE to insert a dialing pause (a P  
appears).  
ECO  
• Press TONE to add ( appears) or �UIET# to add #  
( appears).  
4. Press SELECT to move on to edit the name. The screen  
displays Edit name and then the stored name.  
5. Use the dialing keys to edit the name (up to 15 characters). Additional key presses  
show other characters of that  
particular key.  
• Press DELETE on the handset or X/DELETE on the telephone base to  
backspace and erase a character.  
• Press and hold DELETE on the handset or X/DELETE on the telephone base to  
erase the entire entry.  
• Press or to move the cursor to the left or right.  
• Press 0 to add a space.  
6. Press SELECT to confirm. The screen displays Saved and then you hear a  
confirmation tone.  
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Directory  
Delete directory entries  
To delete one entry:  
Delete contact?  
800-595-9511  
1. Search for the desired entry in the directory (see  
Review and dial from the directory or Alphabetical search  
on page 47).  
ECO  
2. Press DELETE on the handset or X/DELETE on the telephone  
base. The screen displays Delete contact? with the  
telephone number.  
Contact deleted  
3. Press SELECT to confirm. The screen displays Contact  
deleted. You hear a confirmation tone.  
ECO  
To delete all entries:  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Directory and then press SELECT.  
Delete all?  
3. Press or to scroll to Del all conts then press SELECT.  
The screen displays Delete all?  
ECO  
4. Press SELECT to confirm. You hear a confirmation tone.  
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Directory  
Speed dial  
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that  
you can dial these numbers more quickly.  
The speed dial memory locations are stored in the telephone base and are shared by  
all devices. Changes made to the speed dial entries on one device apply to all.  
Assign a speed dial entry  
1. Press MENU when the phone is not in use.  
0:<Unassigned>  
2. Press or to scroll to Directory, then press SELECT.  
3. Press or to scroll to Speed dial, then press SELECT.  
ECO  
4. Press or or the dialing keys (0 or 2-9) to choose the desired  
speed dial location.  
Copy from DIR...  
5. Press SELECT. The screen displays Copy from DIR...  
and then the first entry in the directory.  
ECO  
6. Press or to browse to the desired entry.  
-OR-  
Use the alphabetical search to find the desired entry  
(see page 47).  
Mike Smith  
800-595-9511  
7. Press SELECT to save. You hear a confirmation. The name  
(up to 12 characters) appears in the selected speed  
dial location.  
ECO  
• If the directory is empty, when you press SELECT in Step 5,  
the screen displays Directory empty.  
0:Mike Smith  
• If the speed dial location you selected is occupied, the new  
directory entry you selected replaces the old one. Take caution  
not to replace entries you do not wish to delete from the speed  
dial locations.  
ECO  
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Directory  
Reassign a speed dial entry  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Directory, then press SELECT.  
3. Press or to scroll to Speed dial, then press SELECT.  
Directory  
ECO  
4. Press or , or use the dialing keys to choose the speed dial  
location you want to reassign.  
Speed dial  
5. Press SELECT twice. The screen displays Reassign SD.  
6. Press SELECT. The screen displays Copy from DIR... and  
ECO  
then the first entry of the directory.  
7. Press or to browse to the desired entry.  
-OR-  
Reassign SD  
Use the alphabetical search to find the desired entry  
(see page 47).  
ECO  
8. Press SELECT to save. You hear a confirmation. The name (up  
to 12 characters) appears in the selected speed dial location.  
Copy from DIR...  
Dial a speed dial number  
ECO  
• Press and hold a dialing key (0 or 2-9) to dial the number stored  
in the corresponding speed dial location.  
When the speed dial location is empty, the screen displays the speed  
dial list. See Assign a speed dial entry on page 50 to add a new entry.  
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Directory  
Delete a speed dial entry  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Directory, then press SELECT.  
3. Press or to scroll to Speed dial, then press SELECT.  
Directory  
ECO  
4. Press or , or use the dialing keys to choose the desired  
speed dial location, then press DELETE. The screen displays  
Clear SD #X? (X represents the speed dial location)  
Speed dial  
5. Press SELECT to confirm. You hear a confirmation tone.  
ECO  
Deleting the speed dial entries does not affect the entries in  
the directory.  
Clear SD #X?  
ECO  
52  
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Caller ID  
About caller ID  
This product supports caller ID services provided by most telephone service providers.  
Depending on your service subscription, you may see the caller’s number, or the  
caller’s name and number that are sent by your telephone service provider after the  
first or second ring. Caller ID allows you to see the name, number, date and time  
of calls.  
Information about caller ID with call waiting  
Caller ID with call waiting lets you see the name and telephone number of the caller  
before answering the telephone, even while on another call.  
It may be necessary to change your telephone service to use this feature. Contact  
your telephone service provider if:  
• You have both caller ID and call waiting, but as separate services (you may need to  
combine these services).  
• You have only caller ID service, or only call waiting service.  
• You do not subscribe to caller ID or call waiting services.  
There are fees for caller ID services. In addition, services may not be available in  
all areas.  
This product can provide information only if both you and the caller are in areas  
offering caller ID service and if both telephone service providers use compatible  
equipment. The time and date, along with the call information, are from the telephone  
service provider.  
You can use this product with regular caller ID service, or you can use this product’s  
other features without subscribing to caller ID or combined caller ID with call  
waiting service.  
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Caller ID  
Caller ID log  
If you subscribe to caller ID service, information about each caller will appear after the  
first or second ring. If you answer a call before the caller information appears on the  
screen, it will not be saved in the caller ID log.  
• The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone  
number and 15 characters for the name. If the telephone number has more that  
15 digits, only the last 15 digits appear. If the name has more than 15 characters,  
only the first 15 characters are shown and saved in the caller ID log.  
• You can review, redial and copy an entry into the directory.  
• Entries appear in reverse chronological order.  
• Caller ID log entries are shared by all system devices. Any deletions made on one  
device are reflected on all other devices.  
• When the caller ID log is full, the oldest entry is deleted to make room for new  
incoming call information.  
• XX missed calls (XX represents the number of missed calls) displays when you  
have incoming calls that have not been answered.  
• Call log empty displays when you access the caller ID log without records.  
• Only one device can review the caller ID log at a time. If a device tries to enter the  
caller ID log while another device is already in it, Not available displays.  
• For caller ID log entries with numbers between 16 and 24 digits, in order to view the  
entire number, you must save the entry to the directory (see page 57).  
• If the phone number has more than 24 digits, it will not be saved or shown in the  
caller ID log.  
Missed call indicator  
When you have incoming calls that have not been answered,  
XX missed calls  
the screens display XX missed calls.  
Each time you review a caller ID log entry marked NEW,  
ECO  
the number of missed calls decreases by one.  
When you have reviewed all the missed calls, the missed call  
10:15PM  
12/18  
indicator no longer displays.  
XX missed calls  
If you do not want to review the missed calls one by one,  
press and hold CANCEL on the idle handset or telephone  
base to erase the missed call indicator. All the entries are  
then considered old and kept in the caller ID log.  
MSG #  
10:01AM 11/20  
1
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Caller ID  
Memory match  
When the incoming telephone number matches the last seven  
digits of a telephone number in your directory, the name that  
appears on the screen matches the corresponding name in  
your directory.  
Linda Jones  
595-9511  
ECO  
NEW  
For example, if Linda Jones calls, her name appears as Linda if  
this is how you entered it into your directory.  
10:15PM  
12/18  
Linda  
The number shown in the caller ID log is in the format sent  
by the telephone service provider. The telephone service  
provider usually delivers 10-digit phone numbers (area code  
plus telephone number). If the phone number of the caller  
does not match a number in your directory, the name will  
appear as it is delivered by the telephone service provider.  
800-595-9511  
MSG #  
NEW  
10:01AM 11/20  
1
Review and dial from the caller ID log  
1. Press CID when the phone is not in use. The screen displays  
Caller ID log  
the first entry in the caller ID log.  
2. Press or to browse.  
ECO  
3. When the desired entry displays, press /HOME, /CELL  
or  
to dial on the handset, or press /HOME or /CELL to  
dial on the telephone base.  
Review  
-OR-  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Caller ID log, then press SELECT.  
3. Press SELECT to choose Review.  
ECO  
Mike Smith  
4. The screen displays the first entry in the caller ID log.  
Press or to browse.  
800-595-9511  
5. When the desired entry displays, press /HOME, /CELL or  
to dial on the handset, or press /HOME or /CELL to dial  
on the telephone base.  
ECO  
10:15PM  
12/18  
You hear two beeps when you reach the beginning or end of the caller ID log.  
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Caller ID  
View dialing options  
Although the caller ID log entries received have  
10 digits (the area code plus the seven-digit number),  
in some areas, you may dial only the seven digits, or a 1  
plus the seven digits, or a 1 plus the area code plus the  
seven digits. You can change the number of digits that  
you dial from the caller ID log and store the new number  
to the directory.  
Mike Smith  
800-595-9511  
ECO  
10:15PM  
12/18  
Press #  
Press #  
Press #  
Press #  
-OR-  
Press 1  
Press 1  
1-800-595-9511  
595-9511  
1-595-9511  
800-595-9511  
While reviewing the caller ID log, press �UIET  
#
repeatedly to show different dialing options for local  
and long distance numbers before dialing or saving the  
telephone number in the directory.  
1-800-595-9511  
800-595-9511  
Press 1 repeatedly if you need to add or remove 1 in  
front of the telephone number before dialing or saving it  
in the directory.  
When the number is shown in the correct format for dialing, press /HOME, /CELL  
or on the handset to dial, or press /HOME or /CELL on the telephone base  
to dial.  
56  
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Caller ID  
Save a caller ID log entry to the directory  
1. Press CID when the phone is not in use.  
-OR-  
Press MENU when the phone is not in use. Press or to scroll to  
Caller ID log. Then press SELECT twice.  
2. Press or to scroll to the desired entry, then  
press SELECT. The screen displays Edit number and the  
stored number.  
Edit number  
800-595-9511  
ECO  
3. Use the dialing keys to edit the number.  
• Press DELETE on the handset or X/DELETE on the  
telephone base to backspace and erase a digit.  
• Press and hold DELETE on the handset or X/DELETE  
on the telephone base to erase the entire entry.  
• Press or to move the cursor to the left or right.  
Edit name  
• Press and hold PAUSE to insert a dialing pause  
(a P appears).  
ECO  
• Press TONE to add ( appears) or �UIET# to add #  
( appears).  
4. Press SELECT to move on to edit the name. The screen  
displays Edit name.  
5. Use the dialing keys to enter or edit the name (up to 15 characters). Additional key  
presses show other characters of that particular key.  
• Press DELETE on the handset or X/DELETE on the telephone base to  
backspace and erase a character.  
• Press and hold DELETE on the handset or X/DELETE on the telephone base to  
erase the entire entry.  
• Press or to move the cursor to the left or right.  
• Press 0 to add a space.  
6. Press SELECT to confirm. The screen displays Saved and then you hear a  
confirmation tone.  
If you try to save an entry without caller ID information, the screen displays  
Unable to save and you hear two beeps.  
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Caller ID  
Delete the caller ID log entries  
To delete an entry:  
1. When in the caller ID log, press or to browse.  
2. Press DELETE on the handset or X/DELETE on the telephone base to delete the  
selected entry. You hear a confirmation tone.  
To delete all entries:  
1. Press MENU when the phone is not in use.  
Delete all?  
2. Press or to scroll to Caller ID log, then press SELECT.  
3. Press or to scroll to Del all calls, then press SELECT.  
ECO  
4. The screen displays Delete all? Press SELECT to confirm.  
You hear a confirmation tone.  
Caller ID log screen messages  
Displays  
When  
The caller is blocking the name information.  
The caller is blocking the telephone number information.  
The caller is blocking the name and number information.  
This caller’s name is unavailable.  
PRIVATE NAME  
PRIVATE NUMBER  
PRIVATE CALLER  
UNKNOWN NAME  
This caller’s number is unavailable.  
UNKNOWN NUMBER  
UNKNOWN CALLER  
No call information is available about this caller.  
It is a long distance call.  
LONG DISTANCE  
-OR-  
L(before the caller’s number)  
58  
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Answering system settings  
Answering system  
Use the answering system menu of a cordless handset or the telephone base to  
turn on or off the answering system, message alert tone or call screening, set up the  
announcement message, or change the number of rings, remote access code or  
message recording time.  
Announcement  
The telephone is preset with a greeting that answers calls with “Hello, please leave  
a message after the tone.” You can use this preset announcement, or replace it with  
your own.  
Record your own announcement  
1. Press MENU when the phone is not in use.  
Announcement  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press SELECT to choose Announcement. The screen  
ECO  
displays Play [2] Del [3] Rec [7] and the device announces,  
“To play, press 2. To record, press 7.”  
4. Press 7. The device announces, “Record after the tone.  
Play Del Rec  
Press 5 when you are done.” and it displays Recording...  
Stop [5].  
[2]  
[3] [7]  
ECO  
5. After the tone, speak towards the microphone to record your  
own announcement.  
6. Press 5 when done. The device plays back the recorded  
announcement. Press 5 or CANCEL to stop the playback at  
any time.  
Recording... Stop  
[5]  
ECO  
• Your announcement can be up to 90 seconds in length.  
• The system does not record any announcement shorter than  
two seconds.  
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Answering system settings  
Play the announcement  
1. Press MENU when the phone is not in use.  
Play Del Rec  
[2] [3] [7]  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press SELECT to choose Announcement. The screen  
displays Play [2] Del [3] Rec [7] and the device announces,  
“To play, press 2. To record, press 7.”  
ECO  
4. Press 2 to play the current announcement at the speakerphone.  
Playing... Stop  
[5]  
The screen displays Playing... Stop [5].  
• Press /VOLUME to decrease or /VOLUME to increase the  
ECO  
listening volume on the handset.  
• Press /VOL to decrease or /VOL to increase the listening  
volume on the telephone base.  
• Press 5 or CANCEL to stop the playback at any time.  
• Press  
on the handset to switch between the speakerphone and the  
handset earpiece.  
Delete your announcement  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Answering sys, then press SELECT.  
Play Del Rec  
[2]  
[3] [7]  
3. Press SELECT to choose Announcement. The screen  
displays Play [2] Del [3] Rec [7] and the device announces,  
“To play, press 2. To record, press 7.  
ECO  
4. Press 3 or DELETE to delete your own recorded announcement.  
The screen displays Annc deleted. You hear a long beep.  
Annc deleted  
When your announcement is deleted, calls are answered with the  
default announcement.  
ECO  
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Answering system settings  
Answer on/off  
The answering system must be turned on to answer and  
record messages.  
When the answering system is turned on, the ANS ON/OFF  
light on the telephone base turns on and ANS ON displays on  
the handsets.  
To turn on or off with the telephone base:  
• Press ANS ON/OFF to turn the built-in answering system on or  
off when the phone is not in use.  
HANDSET X  
When the answering system is turned on, the base displays  
Ans sys on and announces, “Calls will be answered.” When the  
answering system is turned off, the base displays Ans sys off and  
announces, “Calls will not be answered.”  
ECO  
ANS ON  
10:15PM  
12/18  
To turn on or off with a handset or the telephone base:  
1. Press MENU when the phone is not in use.  
Ans sys on  
2. Press or to scroll to Answering sys, then  
press SELECT.  
MSG #  
11:59AM 2/17  
1
3. Press or to scroll to Answer on/off, then  
press SELECT.  
Answering sys  
4. Press or to choose Answer: On or Answer: Off,  
then press SELECT to confirm your selection. You hear a  
confirmation tone.  
ECO  
Answer on/off  
ECO  
Answer: On  
ECO  
61  
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Answering system settings  
Call screening  
Use this feature to choose whether incoming messages can be  
heard while they are being recorded.  
Ans sys setup  
ECO  
To turn this feature on or off:  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press or to scroll to Ans sys setup, then press SELECT.  
4. Press SELECT to choose Call screening.  
Call screening  
ECO  
5. Press or to choose Screening: On or Screening: Off,  
then press SELECT to confirm your selection. You hear a  
confirmation tone.  
Screening: On  
Number of rings  
ECO  
You can set the answering system to answer an incoming call  
after two, three, four, five or six rings; or toll saver. With toll saver  
selected, the answering system answers after two rings when you  
have new messages, or after four rings when you have no new  
messages. This enables you to check for new messages and  
avoid paying unnecessary long distance charges if you are  
calling from outside your local area.  
Ans sys setup  
ECO  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press or to scroll to Ans sys setup, then press SELECT.  
4. Press or to scroll to # of rings, then press SELECT.  
# of rings  
ECO  
5. Press or to choose 6, 5, 4, 3, 2 or Toll saver, then  
press SELECT to confirm your selection. You hear a  
confirmation tone.  
3
ECO  
62  
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Answering system settings  
Remote access code  
A two-digit security code is required to access the answering  
system remotely from any touch-tone telephone. The preset code  
is 19. You can set the code from 00 to 99.  
Ans sys setup  
ECO  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press or to scroll to Ans sys setup, then press SELECT.  
4. Press or to scroll to Remote code, then press SELECT.  
Remote code  
ECO  
5. Use the dialing keys (0-9) to enter a two-digit number, or press  
or to scroll to a desired two-digit number.  
Then press SELECT to confirm your selection. You hear a  
confirmation tone.  
Remote code  
19  
Message alert tone  
ECO  
When the message alert tone is set to on, and there is at least one  
new message, the telephone base beeps every 10 seconds.  
To turn this feature on or off:  
Ans sys setup  
1. Press MENU when the phone is not in use.  
ECO  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press or to scroll to Ans sys setup, then press SELECT.  
4. Press or to scroll to Msg alert tone, then press SELECT.  
Msg alert tone  
5. Press or to choose Tone: On or Tone: Off, then  
press SELECT to confirm your selection. You hear a  
confirmation tone.  
ECO  
• The answering system must be turned on for the message alert  
tone to be functional.  
Tone: Off  
• Press any key on the telephone base to temporarily silence the  
message alert tone.  
ECO  
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Answering system settings  
Recording time  
You can set the recording time limit for each incoming message.  
1. Press MENU when the phone is not in use.  
Ans sys setup  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press or to scroll to Ans sys setup, then press SELECT.  
4. Press or to scroll to Recording time, then press SELECT.  
ECO  
Recording time  
5. Press or to choose 3 minutes, 2 minutes or 1 minute,  
then press SELECT to confirm your selection. You hear a  
confirmation tone.  
ECO  
3 minutes  
ECO  
64  
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Answering system operation  
Answering system and voicemail  
Your telephone has separate indicators for two different types of voice messages:  
those left on its built-in answering system and those left at your service provider’s  
voicemail. Your telephone’s built-in answering system messages and voicemail  
messages are separate. Each alerts you to new messages differently.  
• If XX new messages (XX represents the number of new  
XX new messages  
messages) displays and /PLAY/STOP on the telephone  
base flashes, there are new messages recorded on the built-in  
answering system. To listen to the messages recorded, press  
MENU twice on a handset (page 68) or on the telephone base,  
or press /PLAY on the telephone base (page 68).  
ECO  
10:15PM  
12/18  
• If New voicemail and  
display, your telephone service  
New voicemail  
provider is indicating that it has new voicemail for you. To  
listen to your voicemail, press and hold 1 on the handset or  
telephone base. See Voicemail number on page 26 to set your  
voicemail number.  
ECO  
10:15PM  
12/18  
Some service providers bundle or combine multiple services  
like voicemail and call waiting, so you may not be aware that  
you have voicemail. To check what services you have and  
how to access them, contact your telephone service provider.  
New voicemail  
MSG #  
11:59AM 2/17  
1
To use your voicemail service rather than your answering  
system, turn off your answering system. To use your  
answering system rather than your voicemail service,  
contact your telephone service provider to deactivate your  
voicemail service.  
Using the answering system and voicemail together  
You can also use your telephone answering system and voicemail together by setting  
your built-in answering system to answer before voicemail answers as described  
below. To learn how to program your voicemail settings, contact your telephone  
service provider. Then, if you are on a call, or if the answering system is busy  
recording a message and you receive another call, the second caller can leave a  
voicemail message.  
Set your answering system to answer calls at least two rings earlier than your  
voicemail is set to answer. For example, if your voicemail answers after six rings, set  
your answering system to answer after four rings. Some voicemail providers may  
program the delay before answering calls in seconds instead of rings. In this case,  
allow six seconds per ring when determining the appropriate setting.  
65  
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Answering system operation  
Message capacity  
The answering system can record and store up to 99 messages. Each message can  
be up to three minutes in length (see page 64 to change). The total storage capacity  
for the announcement, messages and memos is approximately 14 minutes. The actual  
recording time depends on individual message characteristics. Messages remain  
available for replay until you delete them.  
When the screens display Rec mem full, then the memory is full. You cannot turn  
on the answering system and record new messages until some old messages have  
been deleted.  
New message indication  
When there are new answering system messages, the screens  
XX new messages  
display XX new messages, and /PLAY/STOP on the telephone  
base flashes.  
ECO  
If the message alert tone is turned on, the telephone base  
beeps every 10 seconds when there are messages that have  
not been reviewed.  
10:15PM  
12/18  
XX new messages  
MSG #  
11:59AM 2/17  
1
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Answering system operation  
Call screening  
To screen a call at the telephone base:  
If the answering system and call screening are on (see Call screening on page 62),  
the announcement and the incoming message broadcast at the telephone base while  
the call is answered by the answering system. The telephone base displays the  
caller ID information. If you do not subscribe to caller ID service, the telephone base  
displays Screening...  
Options while a message is being recorded:  
• Press /VOL or /VOL to adjust the call screening volume.  
• Press /STOP to temporarily turn off the call screening.  
• Press /PLAY , SELECT or /VOL to temporarily turn on the call screening if it is  
set to off.  
To screen a call at a handset:  
If the answering system is on and your answering system is recording a message, the  
handset displays To screen call and press [SELECT] alternately. Press SELECT to  
screen the call on your handset. The handset displays the caller ID information. If you  
do not subscribe to caller ID service, the handset displays Screening...  
Options while a message is being recorded:  
• Press /VOLUME or /VOLUME to adjust the call screening volume.  
• Press OFF to temporarily silence the call screening.  
• Press SELECT to temporarily turn on the call screening if call screening is set to off.  
• Press  
to switch between the handset speakerphone and the handset earpiece.  
Call intercept  
If you want to talk to the person whose message is being recorded, press /HOME or  
on the handset, or press /HOME on the telephone base.  
Message playback  
If you have new messages, the telephone plays only the new messages (oldest first).  
If there are no new messages, the telephone plays back all messages (oldest first).  
When playback begins, you hear the total number of messages followed by the day  
and time of the message. After the last message, the telephone announces, “  
End of messages.”  
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Answering system operation  
Message playback  
To play messages at the telephone base:  
Press /PLAY when the telephone base is not in use.  
-OR-  
1. Press MENU when the telephone is not in use. The telephone base displays  
Play messages.  
2. Press SELECT. When you have messages, the telephone base displays  
XX New XX Old and then Playing msg and announces the total number of  
messages. When there is no message in the answering system, the telephone base  
displays No message and announces, “You have no message.”  
Options during playback:  
• Press /VOL or /VOL to adjust the listening volume.  
• Press /SKIP to skip to the next message.  
• Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to  
the previous message.  
• Press X/DELETE to delete the playing message. The system announces,  
Message deleted,” and then advances to the next message.  
• Press /STOP to stop the playback.  
To play messages with a handset:  
1. Press MENU when the phone is not in use. The handset displays Play messages.  
2. Press SELECT. When you have messages, the handset displays XX New XX Old  
and then Repeat [4] Del [3] Skip [6] and announces the total number of messages.  
When there is no message in the answering system, the handset displays  
No message and announces, “You have no message.”  
Options during playback:  
• Press /VOLUME or /VOLUME to adjust the listening volume.  
• Press  
• Press 6 to skip to the next message.  
Press 4 to repeat the playing message. Press 4 twice to listen to the previous message.  
to switch between the speakerphone and the handset earpiece.  
• Press 3 or DELETE to delete the playing message. The handset announces,  
Message deleted.” The system advances to the next message.  
• Press OFF to stop the playback.  
• Only one handset or the telephone base can access the answering system at a time.  
• During message playback, if there is an incoming call or another handset makes a call,  
message playback will be stopped.  
68  
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Answering system operation  
Delete all messages  
You can only delete old (reviewed) messages. You cannot delete new messages until  
you review them. You cannot retrieve deleted messages.  
To delete all messages with a handset or the telephone base:  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press or to scroll to Delete all old, then press SELECT. The screen displays  
Delete all msg?  
4. Press SELECT to confirm your selection. The handset displays Deleting ... and then  
No old messages. You hear a confirmation tone. If you delete all old messages at  
the telephone base, the system announces, “All old messages deleted.” If you do  
not have old messages, the system announces, “You have no old message.”  
Record, play or delete memos  
Memos are your own recorded messages used as reminders for yourself or others  
using the same answering system. Play and delete them in the same way as  
incoming messages.  
To record a memo:  
1. Press MENU when the phone is not in use.  
2. Press or to scroll to Answering sys, then press SELECT.  
3. Press or to scroll to Record memo, then press SELECT. The screen displays  
Recording... Stop [5] and the device announces, “Record after the tone. Press 5  
when you are done.”  
4. Speak towards the microphone after the tone.  
5. Press 5 or CANCEL on the telephone base, or press 5 on the handset when you  
finish recording. The device announces, “Recorded.”  
• If you record a memo when the answering system memory is full, the system  
announces, “Memory is full.”  
• Each memo can be up to three minutes in length and memos shorter than two seconds  
are not recorded.  
• When the answering system has less than three minutes of recording time left, the  
system announces, “Less than three minutes to record.”  
69  
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Answering system operation  
Remote access  
A two-digit security code is required to access the answering system remotely from  
any touch-tone telephone. The preset code is 19. See Remote access code on  
page 63 to change it.  
1. Dial your telephone number from any touch-tone telephone.  
2. When the answering system answers, enter the two-digit remote access code.  
3. Then you can enter one of the following remote commands.  
Command  
Description  
1
2
Play all messages.  
Play only new messages.  
3
Delete the current message (during playback).  
Delete all old messages.  
33  
4
Repeat the current message (during playback).  
Stop.  
5
*5  
6
Hear a list of remote commands.  
Skip to the next message (during playback).  
Record a new announcement.  
End the call.  
*7  
8
0
Turn the answering system on or off.  
4. Hang up or press 8 to end the call.  
• If you do not press any key after you enter the remote access code, all new messages  
play. If there are no new messages, all old messages play.  
• Once the new messages have played, the telephone announces the help menu  
options. If you do not press any key within 20 seconds, the remote access call  
automatically disconnects.  
• When the answering system is turned off, the telephone answers after 10 rings, and  
announces, “Please enter your remote access code.”  
• When the memory is full, the answering system answers incoming calls after 10 rings  
and announces, “Memory is full. Enter your remote access code.”  
70  
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Appendix  
Expand your telephone system  
Your telephone base can support up to five handsets. Each handset must be  
registered to the telephone base before use. The handsets provided within your  
product package are already registered as HANDSET 1 and so forth. You can add  
new handsets (DS6701, purchased separately) to your telephone base. Additional  
handsets are assigned numbers in the sequential order they are registered (up to  
HANDSET 5).  
Add and register a handset  
When first purchased, each expansion handset displays To register HS... and  
...see manual alternately. You may need to charge the handset before registering to  
the telephone base. For more details on battery charging, see the table on page 4.  
To register a handset:  
1. Place the new/non-registered handset in the telephone base.  
Do not place the handset  
in the charger.  
2. After about 10 seconds, the handset and telephone base display Registering...  
When the registration process completes, the handset and telephone base display  
Registered and you hear a confirmation tone. The registration process takes about  
60 seconds to complete.  
If the registration fails, the handset displays Failed, and then To register HS... and  
...see manual alternately. Remove the handset from the telephone base. Then try the  
registration process again.  
• You cannot register a handset if any other system handset is in use.  
• Only one handset can register to the telephone base at a time.  
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Appendix  
Replace a handset  
If you want to replace a handset, or reassign the designated handset number of  
a registered handset, you must deregister all handsets that are registered to the  
telephone base. Then register each handset individually.  
To make deregistration easier, read all of the instructions below before you begin.  
To deregister all handsets:  
1. Press and hold FIND HANDSET at the side of the telephone base for about 10  
seconds until the telephone base shows Registering... then De-register?  
2. Immediately press and release SELECT or FIND HANDSET. The telephone base  
displays Please wait.  
3. All handsets display To register HS... and ...see manual alternately when the  
deregistration process completes. The deregistration process takes about  
10 seconds to complete.  
To register the handset(s) to the telephone base again, follow the registration  
instructions on the previous page.  
• You cannot deregister all handsets if any other system handset is in use.  
• If deregistration fails, you may need to reset the system and try again. To reset, unplug  
the power from the telephone base and plug it back in.  
• Even if the battery is depleted, you can still deregister all handsets by following the steps  
above. After the handset is charged for at least 10 minutes, the handset alternately  
shows To register HS... and ...see manual.  
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Appendix  
Keystroke table  
You can use the dialing keys to perform text editing (up to 15 characters).  
Each time you press a key, the character on that key appears. Additional key presses  
produce other characters on that key. Press the key repeatedly until the desired  
character appears. The first character of every word is capitalized.  
Characters by number of key presses  
Dialing  
key  
1
2
.
3
-
4
5
6
)
7
*
8
9
10  
11  
1
2
3
4
5
6
7
8
9
0
*
1
(
#
&
/
,
a
b
e
h
k
n
q
u
x
0
c
f
A
D
G
J
B
E
H
K
N
P
U
W
C
F
I
2
3
4
5
6
R
8
Y
d
g
i
j
l
L
O
Q
V
X
m
o
r
M
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Appendix  
Screen messages  
The answering system is turned off and will not answer calls.  
The answering system is turned on and will answer calls.  
The telephone base is calling (for intercom calls).  
There are no caller ID log entries.  
Ans sys off  
Ans sys on  
Base is calling  
Call log empty  
Calling base  
You are calling the telephone base (for intercom calls).  
You are calling another handset (for intercom calls).  
The telephone base or another system handset is using the cell line.  
A directory entry is deleted.  
Calling HS X  
Cell line busy  
Contact deleted  
Directory empty  
Directory full  
There are no directory entries.  
The directory is full. You cannot save any new entry unless you delete  
some current entries.  
The telephone system is downloading the directory from a cell phone.  
You have just ended a call.  
Downloading...  
Ended  
The handset registration is not successful.  
Another handset is calling (for intercom calls).  
The telephone base or another system handset is using the home line.  
There is an incoming call.  
Failed  
HS X is calling  
Home line busy  
Incoming call  
Intercom  
The device is on an intercom call.  
The intercom call has just ended.  
Intercom ended  
You have started the intercom process or started transferring a call, and  
need to enter the desired device number.  
Intercom to  
(for models with two or more  
handsets only)  
The battery needs to be recharged.  
Low battery  
Message deleted  
Microphone on  
Muted  
The message in the answering system is deleted.  
MUTE is turned off and the person on the other end can hear you.  
You have turned off the handset microphone. The other party cannot hear  
you but you can hear the other party.  
There are new voicemail message(s) from your telephone service provider.  
The handset in the telephone base or charger has no battery installed.  
New voicemail  
NO BATTERY  
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Appendix  
Screen messages  
There is no telephone line connected.  
No line  
There are no message in the answering system.  
No message  
Not available  
Another device is already in the directory, caller ID log, or accessing the  
answering system; the cell line is not ready to use.  
The telephone number you try to save is already stored in the directory.  
The telephone base has lost power, or the handset is out of range.  
Number repeated  
Out of range or  
no pwr at base  
The handset is on a call.  
Phone  
The battery is very low. Put the handset in the telephone base or charger  
for recharging.  
Put in charger  
The quiet mode is turned off.  
Quiet mode off  
Quiet mode on  
Rec mem full  
Registering...  
Ringer muted  
Ringer off  
Saved  
The quiet mode is turned on.  
The answering system has no recording time left.  
The handset registration is in progress.  
The ringer is muted temporarily when the phone is ringing.  
The ringer is turned off.  
Your selection has been saved.  
The speakerphone is in use.  
Speaker  
The system is recording a message. Press SELECT to screen a call on  
a handset.  
To screen call  
press [SELECT]  
Screen display on a non-registered handset.  
To register HS...  
...see manual  
You have transferred an outside call to another device.  
Transferred  
The handset is out of range while on a call.  
Unable to call  
Failed phone call (the telephone line is in use).  
Failed intercom call (there are already two handsets being used).  
There are new calls in the caller ID log.  
There are new messages in the answering system.  
All system handsets are being paged.  
XX missed calls  
XX new messages  
** Paging **  
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Appendix  
Handset and telephone base indicators  
Handset lights  
On when the handset speakerphone is in use.  
On when the handset is charging in the telephone base or charger.  
CHARGE  
Telephone base lights  
On when the telephone line is in use.  
IN USE  
On when the answering system is answering a call.  
On when you are registering a handset.  
Flashes quickly when there is an incoming call.  
Flashes when another telephone sharing the same line is in use.  
Flashes when you are deregistering all handsets.  
On when the answering system is turned on.  
ANS ON/OFF  
On when mute function is turned on during a call.  
MUTE  
1/  
On when a Bluetooth device is connected to the base.  
Flashes when the telephone base is in discoverable mode.  
2
On when the home line is using.  
On when the cell line is using.  
Flashes when there are new messages or memos in the answering system.  
/PLAY/STOP  
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Appendix  
Handset and telephone base indicators  
Handset icons  
The battery icon flashes when the battery is low and needs charging.  
The battery icon animates when the battery is charging.  
The battery icon becomes solid when the battery is fully charged.  
The handset ringer is turned off.  
There are new voicemail received from the telephone service provider.  
The home line is in use or there is an incoming home call.  
There are Bluetooth connected devices on the cell device list.  
1
2
The cell line is in use or there is an incoming cell call.  
The message number currently playing and total number of messages recorded.  
1/13  
ANS ON  
ECO  
The answering system is turned on.  
The ECO mode activates automatically to reduce power consumption whenever the  
handset is synchronized with the telephone base.  
NEW  
The caller ID log entry you are reviewing is new.  
The message you are listening is new.  
Telephone base icons  
The telephone base ringer is turned off.  
There are new voicemail received from the telephone service provider.  
MSG#  
The message number currently playing, or the total number of messages recorded.  
13  
The caller ID log entry you are reviewing is new.  
The message you are listening is new.  
NEW  
The home line is in use or there is an incoming home call.  
There are Bluetooth connected devices on the cell device list.  
1
2
The cell line is in use or there is an incoming cell call.  
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Appendix  
Battery  
It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you  
can expect the following performance:  
Operation  
While in handset use (talking*)  
While in speakerphone mode (talking*)  
While not in use (standby**)  
Operating time  
Up to 7 hours  
Up to 3.5 hours  
Up to 5 days  
* Operating times vary depending on your actual use and the age of the battery.  
** Handset is not charging or in use.  
The battery needs charging when:  
A new battery is installed in the handset.  
The handset beeps every 50 seconds while on a call.  
The handset beeps and Low battery displays on the handset.  
Put in charger displays on the handset.  
A battery is properly installed and the screen is blank.  
CAUTION:  
To reduce the risk of fire or injury, read and follow these instructions:  
Use only the batteries provided or equivalent. To order a replacement, visit our website at  
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com  
or call 1 (800) 267-7377.  
Do not dispose of the batteries in a fire. Check with local waste management codes for  
special disposal instructions.  
Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns  
or injury to the eyes or skin. The electrolyte may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit with  
conductive materials.  
Charge the batteries provided with or identified for use with this product only in accordance  
with the instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and metallic contacts.  
To prevent fire or shock hazard, do not expose this product to water or any type of moisture.  
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Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For customer  
service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada,  
go to www.vtechcanada.com or call 1 (800) 267-7377.  
I cannot add my cell phone to the telephone base.  
Make sure you have cellular coverage.  
Make sure your cell phone is compatible with your DS6751. Check the Bluetooth  
compatibility list at www.vtechcanada.com.  
Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of  
your cell phone for more information.  
Remove VTech DS6751 from your cell phone’s handsfree device history list (see the user’s  
manual of your cell phone for more information).  
Carefully follow the pairing instructions on page 18 and make sure that your cell phone is not  
connected to any other Bluetooth device.  
Turn off your cell phone, then turn it on again.  
Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately  
15 seconds, then plug it back in. Repeat the above suggestions.  
I cannot connect my cell phone with the telephone base.  
Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual  
of your cell phone for more information.  
Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.  
Turn off your cell phone, then turn it on again.  
Make sure that your cell phone is connected and active on the cell devices list.  
For some cell phones, you must authorize VTech DS6751 device in your cell phone’s  
Bluetooth feature. See the user’s manual of your cell phone for more information.  
Manually connect your cell phone to VTech DS6751. Refer to the user’s manual of your cell  
phone for more information.  
I cannot find VTech DS6751 on my cell phone.  
Make sure that the telephone base is in discoverable mode. Carefully follow the setup  
instructions on page 18.  
Make sure that you manually set your cell phone to search for devices.  
Remove VTech DS6751 from your cell phone’s handsfree device history list (see the user’s  
manual of your cell phone).  
Turn off your cell phone, then turn it on again.  
Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately  
15 seconds, then plug it back in. Repeat the above suggestions.  
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Appendix  
Troubleshooting  
I don’t know how to search for or add new devices on my cell phone.  
Most cell phones have the Bluetooth feature in the connection or setup menus. Refer to the  
user’s manual of your cell phone.  
In general, press the menu key on your cell phone, then look for the Bluetooth menu in the  
settings or connection menu. In the Bluetooth menu, select the option to search for or add  
new devices.  
My cell phone disconnects with the telephone base.  
Turn off your cell phone, then turn it on again.  
Make sure that you are not using your cell phone when on a cell call.  
My cell phone is connected to the telephone base, but I cannot make a cell call.  
Make sure that your cell phone is not in use when you are trying to make a cell call.  
For some smartphones, make sure that the cellular function is turned on.  
The PIN on the telephone base does not work.  
Make sure you enter the correct PIN. The default PIN is 0000.  
I cannot hear any audio on my telephone system when on a cell call.  
Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately  
15 seconds, then plug it back in.  
Turn off your cell phone, then turn it on again.  
I cannot download contacts from my cell phone to the DS6751.  
Make sure that your cell phone is paired and connected to the base.  
Make sure you place your cell phone next to the base while downloading.  
Can the DS6751 help the poor cell phone reception in my house?  
If your cell phone has poor reception in your home, the DS6751 cannot improve the  
reception. However, if there is a location in your house with better reception, you can leave  
your cell phone at that location while you use DS6751 cell line. In order for this to work, the  
telephone base must be within 30 feet of the cell phone.  
The listening volume of my cell call is too loud or quiet.  
During a cell call, if the listening volume is to too loud or quiet, try changing the volume on  
your cell phone. On some cell phones, changing the volume on the cell phone effects your  
cell call volume on the DS6751 handset.  
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Appendix  
Troubleshooting  
My telephone does not work at all.  
Make sure the battery is installed and charged correctly (page 3). For optimum daily  
performance, return the handset to the telephone base or charger after use.  
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.  
Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.  
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,  
then plug it back in. Allow up to one minute for the cordless handset and telephone base  
to synchronize.  
Charge the battery in the handset for up to 11 hours.  
If the battery is completely depleted, charge the handset for at least 30 minutes before use  
(page 4).  
Remove and install the battery again. If that still does not work, it may be necessary to  
purchase a new battery.  
Disconnect the telephone base from the telephone wall jack and plug in a working telephone.  
If the other telephone does not work, the problem is probably in the wiring or telephone  
service. Contact your telephone service provider.  
There is no dial tone.  
Try all the above suggestions.  
Move the handset closer to the telephone base. It may be out of range.  
The telephone line cord may be defective. Install a new telephone line cord.  
Disconnect the telephone base from the telephone wall jack and connect a different  
telephone. If there is no dial tone on this telephone either, the problem is in your wiring or  
telephone service. Contact your telephone service provider.  
If you have changed your telephone service to digital service from a cable company or  
a VoIP service provider, the telephone line may need to be rewired to allow all existing  
telephone jacks to work. Contact your service provider for more information.  
I cannot dial out.  
Try all the above suggestions.  
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two  
to synchronize with the telephone base before producing a dial tone. Wait an extra second  
before dialing.  
If other telephones in your home are having the same problem, the problem is in the wiring or  
telephone service. Contact your telephone service provider (charges may apply).  
Eliminate any background noise. Mute the cordless handset before dialing, or dial from  
another room in your home with less background noise.  
If you have changed your telephone service to digital service from a cable company or  
a VoIP service provider, the telephone line may need to be rewired to allow all existing  
jacks to work. Contact your service provider for more information.  
telephone  
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Appendix  
Troubleshooting  
To register HS... and ...see manual appear alternately on the handset and it does  
not work at all.  
The handset may be deregistered from the telephone base. Refer to Add and register a  
handset on page 71 to register the handset to the telephone base.  
My cordless handset isn’t performing normally.  
Make sure you plug the power cord securely into the telephone base. Plug the power adapter  
into a different, working electrical outlet without a wall switch.  
Move the cordless handset closer to the telephone base. You may have moved out of range.  
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back  
in. Allow up to one minute for the cordless handset and telephone base to reset.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
Low battery shows on the handset screen.  
Place the handset in the telephone base or charger for recharging.  
Remove and install the battery again and use it until fully depleted, then charge the handset  
in the telephone base or charger for up to 11 hours.  
If the above measures do not correct the problem, replace the battery.  
The battery does not charge in the handset or the handset battery does not  
accept charge.  
Make sure the handset is placed in the telephone base or charger correctly.  
Remove and install the battery again, then charge for up to 11 hours.  
If the battery is completely depleted, charge the handset for at least 30 minutes before use  
(page 4).  
The battery may be defective. Purchase a new battery.  
The CHARGE light is off.  
Clean the charging contacts on the handset, telephone base and/or charger each month with  
a pencil eraser or a dry non-abrasive fabric.  
Make sure the power adapter and telephone line cord are plugged in properly (page 2).  
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one  
minute for the handset and telephone base to reset.  
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Appendix  
Troubleshooting  
The telephone does not ring when there is an incoming call.  
Make sure the ringer volume of the handset and telephone base are not set to off (page 21  
and page 22).  
Make sure the telephone line cord and power adapter are plugged in properly (page 2).  
The handset may be too far from the telephone base. Move it closer to the telephone base.  
There may be too many extension phones on the telephone line to allow all of them to ring  
simultaneously. Unplug some of them.  
If other telephones in your home are having the same problem, the problem is in the wiring or  
telephone service. Contact your telephone service provider (charges may apply).  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
Test a working telephone at the telephone wall jack. If another telephone has the same  
problem, the problem is in the telephone wall jack. Contact your telephone service provider  
(charges may apply).  
The telephone line cord may be defective. Install a new telephone line cord.  
Remove and install the battery again and place the handset in the telephone base.  
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this  
to take place.  
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Appendix  
Troubleshooting  
There is interference during a telephone conversation.  
My calls fade out when I am using the cordless handset.  
The handset may be out of range. Move it closer to the telephone base.  
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more information about DSL filters.  
Appliances or other cordless telephones plugged into the same circuit as the telephone base  
can cause interference. Try moving the appliance or telephone base to another outlet.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or  
modem/surge protector) into a different location. If this doesn’t solve the problem, relocate  
your telephone or modem farther apart from each other, or use a different surge protector.  
The location of your telephone base can impact the performance of your cordless phone.  
For better reception, install the telephone base in a centralized location within your home or  
office, away from walls or other obstructions. In many environments, elevating the telephone  
base improves overall performance.  
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.  
If calls are still not clear, the problem is probably in the wiring or telephone service. Contact  
your telephone service provider (charges may apply).  
If other telephones in your home are having the same problem, the problem is in the wiring or  
telephone service. Contact your telephone service provider (charges may apply).  
I get noise, static, or weak signals even when I’m near the telephone base.  
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by  
DSL interference. Contact your DSL service provider for more information about DSL filters.  
You may be able to improve the performance of your cordless phone by installing your new  
telephone base as far as possible from any other existing cordless telephone system that  
may already be installed.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
Do not install this phone near a microwave oven or on the same electrical outlet. You may  
experience decreased performance while the microwave oven is operating.  
If you plug your phone in with a modem or a surge protector, plug the phone (or modem/  
surge protector) into a different location. If this does not solve the problem, relocate your  
phone or modem farther apart from one another, or use a different surge protector.  
Relocate your phone to a higher location. The phone may have better reception in a high area.  
If other phones in your home are having the same problem, contact your telephone service  
provider (charges may apply).  
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Appendix  
Troubleshooting  
I experience poor sound quality when using the handset speakerphone.  
For increased sound quality while using the handset speakerphone, place the handset on a  
flat surface with the dialing keys facing up.  
I hear other calls when using the telephone.  
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If  
you still hear other calls, the problem is probably in the wiring or telephone service. Contact  
your telephone service provider.  
I hear noise on the cordless handset and the keys do not work.  
Make sure the telephone line cord is plugged in securely.  
My caller ID features are not working properly.  
Caller ID is a subscription service. You must subscribe to this service from your telephone  
service provider for this feature to work on your telephone.  
The caller may not be calling from an area which supports caller ID.  
Both your and the caller’s telephone service providers must use equipment compatible with  
the caller ID service.  
The caller ID information shows after the first or second ring.  
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more information about DSL filters.  
The telephone does not receive caller ID while on a call.  
Make sure you subscribe to caller ID with call waiting features provided by your telephone  
service provider.  
The caller may not be calling from an area which supports caller ID.  
Both your and the caller’s telephone service providers must use equipment compatible with  
caller ID service.  
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more information about DSL filters.  
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Appendix  
Troubleshooting  
Out of range or no pwr at base shows on the handset screen.  
The handset may be out of range. Move it closer to the telephone base.  
Make sure the power cord is securely plugged into the telephone base. Use a working  
electrical outlet not controlled by a wall switch.  
Reset your telephone by unplugging the power adapter from the telephone base. Disconnect  
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter  
and install the battery again. Place the handset in the telephone base and allow up to one  
minute for the handset and telephone base to synchronize.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
and New voicemail display and I don’t know why.  
Your telephone has voicemail indication that is separate from the built-in answering  
system. If  
and New voicemail display, your telephone has received a signal from your  
telephone service provider that you have a voicemail message waiting for you to retrieve  
from them. Contact your telephone service provider for more information on how to access  
your voicemail.  
I cannot retrieve voicemail messages.  
Your telephone has both a built-in answering system and voicemail indication. They are  
independent features and each alerts you to new messages differently (page 65). If you  
subscribe to voicemail service from your telephone service provider (charges may apply),  
contact your telephone service provider for more information on how to access  
your voicemail.  
The answering system does not answer after the correct number of rings.  
Make sure the answering system is on. When the answering system is on, the  
ANS ON/OFF light on the telephone base should be lit and ANS ON should show  
on the handset.  
If toll saver is selected, the number of rings changes to two when there are new messages  
waiting (page 62).  
If the memory is full or if the answering system is off, the answering system answers after  
10 rings.  
In some cases, the answering system is affected by the ringing system used by your  
telephone service provider.  
If you subscribe to voicemail service, change the number of rings so that your answering  
system answers before your voicemail answers (page 65). To determine how many rings  
activate your voicemail, please contact your telephone service provider.  
If there is a fax machine connected to the same telephone line, try disconnecting the fax  
machine. If that solves the problem, consult your fax machine documentation for information  
on compatibility with answering systems.  
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Appendix  
Troubleshooting  
The outgoing announcement is not clear.  
When recording the announcement, make sure you speak in a normal tone of voice towards  
the microphone.  
Make sure there is no background noise when recording.  
The answering system does not record messages.  
Make sure the answering system is on.  
When the answering machine memory is full, it does not record new messages until some  
old messages are deleted.  
If you subscribe to voicemail service, change the number of rings so that your answering  
system answers before your voicemail answers (page 65). To determine how many rings  
activate your voicemail, contact your telephone service provider.  
If there is a fax machine connected to the same telephone line, try disconnecting the fax  
machine. If that solves the problem, consult your fax machine documentation for information  
on compatibility with answering systems.  
The messages on the answering system are very difficult to hear.  
Press /VOLUME on handset or /VOL on the telephone base to increase the  
listening volume.  
The messages on the answering system are incomplete.  
If a caller leaves a very long message, part of it may be lost when the answering system  
disconnects the call after the preset recording time.  
If the memory on the answering system becomes full during a message, the answering  
system stops recording and disconnects the call.  
If the caller’s voice is very soft, the answering system may stop recording and disconnect  
the call.  
The answering system does not respond to remote commands.  
Make sure your remote access code is correct (page 63).  
Make sure you are calling from a touch-tone telephone. When dialing a number, there should  
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the  
answering system.  
The answering system may not detect the remote access code when your announcement is  
playing. Wait until the announcement is over before entering the code.  
There may be interference on the telephone line you are using. Press the dialing keys firmly  
when dialing.  
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Appendix  
Troubleshooting  
I subscribe to a nontraditional telephone service that uses my computer to  
establish connections, and my telephone doesn’t work.  
Make sure your computer is powered on.  
Make sure your Internet connection is working properly.  
Make sure that the software is installed and running for your nontraditional telephone service.  
Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.  
Do not plug into a multiple port USB hub (USB splitter) that is not powered.  
In a few rare instances, the USB port on your computer may not have enough power. In  
these instances, try using a USB hub with its own external power supply.  
If you are using a firewall, it may prevent access to your nontraditional telephone service  
provider. Contact your service provider for more information.  
I have accidentally set my LCD language to Spanish or French, and I don’t know  
how to change it back to English.  
While the handset or the telephone base is not in use, press MENU, then enter 364 .  
#
While the handset is on a call, press MENU, then enter 364 . The call ends.  
#
Common cure for electronic equipment.  
If the telephone is not responding normally, put the cordless handset in the telephone base.  
If it does not respond, try the following (in the order listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the telephone base.  
4. Install the battery again and place the cordless handset in the telephone base.  
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one  
minute for this to take place.  
88  
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Appendix  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the  
risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or  
swimming pool, or in a wet basement or shower.  
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.  
To protect them from overheating, these openings must not be blocked by placing the product on a soft  
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat  
register. This product should not be placed in any area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label.  
If you are not sure of the type of power supply in your home or office, consult your dealer or local  
power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be  
walked on.  
9. Never push objects of any kind into this product through the slots in the telephone base or handset  
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind  
on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service  
facility. Opening or removing parts of the telephone base or handset other than specified access doors  
may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock  
when the product is subsequently used.  
11. Do not overload wall outlets and extension cords.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled onto the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally by following the operating instructions. Adjust only those  
controls that are covered by the operation instructions. Improper adjustment of other controls may  
result in damage and often requires extensive work by an authorized technician to restore the  
product to normal operation.  
If the product has been dropped and the telephone base and/or handset has been damaged.  
If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of  
electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,  
a spark may be created when the adapter is plugged into the power outlet, or when the handset is  
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.  
The user should not plug the phone into a power outlet, and should not put a charged handset into  
the cradle, if the phone is located in an environment containing concentrations of flammable or  
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could  
create a fire or explosion. Such environments might include: medical use of oxygen without adequate  
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.  
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The  
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or  
cabinet outlet.  
SAVE THESE INSTRUCTIONS  
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Appendix  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary  
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.  
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it  
is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using  
wireless telephones.  
Operating range  
This cordless telephone operates with the maximum power allowed by the Federal Communications  
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain  
distance - which can vary with the locations of the telephone base and handset, the weather, and the  
layout of your home or office.  
When the handset is out of range, the handset displays Out of range or no pwr at base.  
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect  
well when you press /HOME. Move closer to the telephone base, then press /HOME to answer the call.  
If the handset moves out of range during a telephone conversation, there may be interference. To improve  
reception, move closer to the telephone base.  
ECO mode  
This power conserving technology reduces power consumption for optimal battery performance. The ECO  
mode activates automatically whenever the handset is synchronized with the telephone base.  
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Appendix  
Energy-saving charging mode  
When this mode is activated, all telephone functions, except handset battery charging, will be disabled.  
To activate the energy-saving charging mode:  
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged  
with charged batteries before proceeding.  
2. While you press and hold FIND HANDSET, plug the telephone base power adapter back to the  
power outlet.  
3. After about 20 seconds, when the telephone base shows De-register?, release FIND HANDSET and  
then press FIND HANDSET again or SELECT within 2 seconds.  
When the phone successfully enters the energy-saving charging mode, all handsets display  
To register HS... and ...see manual alternately.  
When the phone fails to enter this mode, repeat Step 1 through Step 3 above.  
Note: The telephone base will be powered up as normal if you fail to press FIND HANDSET or  
SELECT within 2 seconds in Step 3.  
To deactivate the energy-saving charging mode:  
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. Then the  
telephone base is powered up as normal.  
2. Register your handsets back to the telephone base. See page 71 for handset registration instructions.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever  
need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with  
wet hands. Do not install the telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety,  
take caution when using electrical appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a  
soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of  
any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in  
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE  
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the  
unplugged cords.  
91  
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Appendix  
About cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations.  
Telephone calls are transmitted between the telephone base and the cordless handset by radio waves,  
so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving  
equipment within range of the cordless handset. For this reason, you should not think of cordless  
telephone conversations as being as private as those on corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a working  
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made  
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power  
is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to televisions and VCRs. To minimize or prevent such interference, do not place the  
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced,  
moving the cordless telephone farther away from the TV or VCR often reduces or eliminates  
the interference.  
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with  
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and  
cause harm. Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not  
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release  
caustic material which could cause injury.  
The RBRC® seal  
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily  
participating in an industry program to collect and recycle these batteries at the end of their useful lives,  
when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into  
the trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers  
participating in the RBRC® program or at authorized VTech product service centers. Please call  
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area.  
VTech’s involvement in this program is part of its commitment to protecting our environment and conserving  
natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
92  
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Appendix  
Limited warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or  
“you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects  
in material and workmanship, pursuant to the following terms and conditions, when installed and used  
normally and in accordance with the Product operating instructions. This limited warranty extends only to the  
Consumer for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the  
limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at  
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new  
or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or  
refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.  
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the  
repaired or replacement Products to you in working condition. You should expect the repair or replacement  
to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech  
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited  
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date  
the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year  
warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper  
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an  
authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or  
cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have  
been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or  
Canada, or used for commercial or institutional purposes (including but not limited to Products used for  
rental purposes); or  
7. Product returned without a valid proof of purchase (see item 2 on the next page); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems  
outside the unit.  
93  
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Appendix  
Limited warranty  
How do you get warranty service?  
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call  
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.  
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and  
features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and  
transportation and are responsible for delivery or handling charges incurred in the transport of the  
Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty.  
Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the  
Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not  
meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of  
repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the  
repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location  
along with a description of the malfunction or difficulty; and  
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and  
the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other  
written or oral communications related to this Product. VTech provides no other warranties for this Product.  
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other  
express warranties. No one is authorized to make modifications to this limited warranty and you should not  
rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other  
rights, which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an  
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase.  
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation  
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other  
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use  
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
94  
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Appendix  
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device  
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended  
to provide reasonable protection against harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there is no guarantee  
that interference will not occur in a particular installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance  
could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation. Privacy of communications may not be  
ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that  
can be safely absorbed by a user or bystander according to the intended usage of the product. This product  
has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear  
of the user. The telephone base shall be installed and used such that parts of the user’s body other than the  
hands are maintained at a distance of approximately 20 cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian requirement:  
CAN ICES-3 (B)/NMB-3(B)  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment  
contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be  
provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must  
comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone  
cord and modular plug is provided with this product. It is designed to be connected to a compatible modular  
jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an  
RJ14 jack for two lines. See the installation instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your  
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th  
and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but  
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your  
telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment, consult your telephone service  
provider or a qualified installer.  
95  
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Appendix  
FCC, ACTA and IC regulations  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been  
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized  
agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment  
is causing harm to the telephone network, the telephone service provider may temporarily discontinue your  
telephone service. The telephone service provider is required to notify you before interrupting service.  
If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity  
to correct the problem and the telephone service provider is required to inform you of your right to file a  
complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning of this product. The telephone service  
provider is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers  
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference, including interference that may cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical  
specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of  
the maximum number of devices allowed to be connected to a telephone interface. The termination on an  
interface may consist of any combination of devices subject only to the requirement that the sum of the  
RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
Technical specifications  
Frequency control  
Transmit frequency  
Crystal controlled PLL synthesizer  
DECT frequency: 1921.536-1928.448 MHz  
Bluetooth frequency: 2402.000-2480.000 MHz  
Channels  
DECT channel: 5  
Bluetooth channel: 79  
Nominal effective  
range  
Maximum power allowed by FCC and IC. Actual operating range may vary  
according to environmental conditions at the time of use.  
Power requirements  
Handset: 2.4V Ni-MH battery  
Telephone base: 6V DC @ 400mA  
Charger: 6V AC @ 300mA  
Memory  
Directory: 200 memory locations; up to 30 digits and 15 characters  
Caller ID log: 50 memory locations; up to 24 digits and 15 characters  
96  
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Index  
Dial a speed dial entry 51  
Dialing options 56  
Dialing pause 30, 45, 46, 48, 57  
Dial mode 29  
A
Add a cell phone 18  
Add a directory entry 4546  
Add a handset 71  
Alphabetical search 47  
Announcement 5960  
Answer a call 30, 32  
Answering system 5970  
Answering system and voicemail 65  
Answering system settings 5964  
Answer on/off 61  
Directory 20, 4452  
Display screen messages 58, 7475  
Download directory 20  
DSL filter 2  
E
ECO mode 90  
Edit a directory entry 48  
End a call 31, 32  
Auto connection 19  
Expand your telephone system 71  
B
Battery 3, 4, 78  
F
Battery charging 4  
Battery installation 3  
Bluetooth 1420  
Find handset 39  
Flash 31, 33  
Bluetooth glossary 16  
Bluetooth setup 17  
H
Handset battery charging 4  
Handset battery installation 3  
Handset icons 77  
Handset layout 1213  
Handset lights 76  
Handset locator 39  
Handset ringer 21  
Home area code 28  
Home call 3031  
C
Call intercept 67  
Call screening 62, 67  
Call waiting 33  
Caller ID 5358  
Caller ID log screen messages 58  
Cardiac pacemakers 90  
Cell call 3133  
Cell phone - download directory 20  
Chain dialing 37  
I
Charger installation 2  
Charging 4  
Clock 24  
Connect to Cell 17  
Contact Share 20  
Icons 77  
Indicators 7677  
Installation 2, 3, 57  
Intercom 4143  
J
D
Join a call 40  
Date 24  
Delete a caller ID log entry 58  
Delete a directory entry 48, 49  
Delete answering system messages 68, 69  
Delete a redial entry 36  
Delete a speed dial entry 52  
Delete memos 69  
Delete the announcement 60  
Deregister handsets 72  
Dial a caller ID log entry 55  
Dial a directory entry 47  
Dial a redial entry 36  
K
Key tone 28  
Keystroke table 73  
L
Language 25  
Layout 913  
Lights 76  
Limited warranty 9394  
Listening volume 34, 67, 68  
97  
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Index  
M
S
Maintenance 91  
Safety instructions 89  
Save a caller ID log entry 57  
Screen icons 77  
Screen messages 58, 7475  
Set date and time 24  
Settings 2129, 5964  
Share an outside call 40  
Silence the ringer 35  
Speaker 35  
Make a call 30, 31  
Memory match 55  
Memos 69  
Menu 21  
Message alert tone 63  
Message capacity 66  
Message playback 6768  
Missed call indicator 54  
Multiple handset use 4043  
Mute 34, 35  
Speed dial 5052  
T
N
Technical specifications 96  
Telephone base icons 77  
Telephone base installation 2  
Telephone base layout 911  
Telephone base lights 76  
Telephone base ringer volume 22  
Temporary ringer silencing 35  
Temporary tone dialing 35  
Time and date setting 24  
Tone dialing 29, 35  
New message indication 66  
Number of rings 62  
O
Operation 3039, 6570  
P
Pacemaker patients 90  
Paging handset 39  
Pair and connect a cell phone 18  
Parts checklist 1  
Transfer a call 38  
Troubleshooting 7988  
Turn on or off the answering system 61  
Play memos 69  
Predial 32  
Predial a call 30  
U
Using the menu 21  
Pulse dialing 29, 35  
V
Voicemail 26, 27, 33, 65  
Voicemail indicators 27  
Volume 21, 22, 33, 67, 68  
Quiet mode 23  
R
Recording time 64  
Record memos 69  
W
Wall mount installation 57  
Warranty 9394  
Web address 39  
Record your own announcement 59  
Redial 36  
Register a handset 71  
Remote access 63, 70  
Review the caller ID log 55  
Review the cell device list 19  
Review the directory 47  
Review the redial list 36  
Ringer 21, 22  
Ringer tone 22  
Ringer volume (handset) 21  
Ringer volume (telephone base) 22  
98  
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The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc.  
and any use of such marks by VTech Holdings Limited is under license.  
VTech Holdings Limited is a member of Bluetooth SIG, Inc.  
Other trademarks and trade names are those of their respective owners.  
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
VTech is the registered trademark of VTech Holdings Limited.  
Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD.  
All rights reserved. Version 1 09/13.  
91-007335-010-100  
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