Uniden Cordless Telephone EXAI 918 User Manual

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Controls and Functions (Caller ID)  
talk  
caller id mem  
1
2
5
6
tone  
3
4
7
8
flash  
redial  
volume  
chan  
function pause cancel  
delete  
1. Backspace Key 0  
5. Forward Key 2  
2. Caller Time Key *  
3. DownKey M  
4. Tone Key  
6. Number of Calls #  
7. Up Key L  
8. Pound Key  
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Controls and Functions (Handset and Base)  
1. LCD Display  
13. Speaker Volume Control Switch  
14. New Message Button  
15. Status LED  
2. Talk Key talk  
3. Keypad (see breakout)  
4. Flash/Function Key flash/function  
5. Redial/Pause Key redial/pause  
6. Microphone  
16. Message Delete Button  
17. Message Counter LED  
18. Message Repeat Button  
19. Page/Find Button  
7. Memory Key mem  
8. Caller ID Key caller id  
20. Outgoing Message Button  
21. Message Play/Stop Button  
22. Memo Button  
9. Channel/Delete Key chan/delete  
10. Volume/Cancel Key volume/cancel  
11. Speaker  
23. Answer On/Off Button  
24. Message Skip Button  
12. Speakerphone Button and LED  
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Contents  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Battery Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Included with the EXAI918 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Important Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Telephone Line Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Radio Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
More Than One Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Cordless Telephone Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Selecting a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Telephone Line Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Connecting the Telephone Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Applying Power to the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Desk or Tabletop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Direct Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Setting Up Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Extending the Base Unit Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Installing the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Cleaning the Battery Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Charging the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Low Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Setting the Pulse/Tone Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Automatic Digital Code Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Handset Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Channel Selector Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Entering the Local Area Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Setting the AutoTalk Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Redialing the Last Number Called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Using the Flash Key with Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
The Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Viewing Calls in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Calling the Displayed Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Deleting Caller ID messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Programming Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Storing a Caller ID memory number in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Entering a Number in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Calling a Number Stored in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Editing and Deleting Numbers in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
The Integrated Answering System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Answering System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Turning the Answering System On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Setting the PIN Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Setting Your Outgoing Message (OGM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Selecting a Preset OGM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
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Setting the Toll Saver Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Using the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
VOX/Calling Party Control Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Using Your Answering System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Playing New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Playing Old Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Repeating a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Skipping a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Deleting a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Deleting All Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Message Full Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Leaving a Memo Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Telephone Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Answering System Troubleshooting Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
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EXAI918  
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Important Safety Instructions  
When using your telephone equipment, these basic safety precautions should always be followed to  
reduce the risk of fire, electrical shock, and injury to persons:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning, and use a dry cloth, without liquid or aerosol  
cleaners.  
4. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry  
tub, in a wet basement, or near a swimming pool.  
5. Do not place this product on an unstable cart, stand, or table. The telephone may fall, causing  
serious damage to the unit.  
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect the  
product from overheating, these openings must not be blocked or covered. This product should  
never be placed near or over a radiator or heat register. This product should not be placed in a  
built-in installation unless proper ventilation is provided.  
7. This product should be operated only from the type of power source indicated on the marking label.  
If you are not sure of the type of power supply to your home, consult your dealer or local power  
company.  
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be  
damaged by persons walking on it.  
9. Do not overload wall outlets and extension cords, as this can result in the risk of fire or electrical  
shock.  
10.Never push objects of any kind into this product through cabinet slots, as they may touch dangerous  
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of  
any kind on the product.  
11.To reduce the risk of electric shock, do not disassemble this product. Take it to qualified service  
personnel when service or repair work is required. Opening or removing covers may expose you to  
dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the  
appliance is subsequently used.  
12.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the  
following conditions:  
A. When the power supply cord is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally when following the operating instructions. (Adjust only  
those controls that are covered by the operating instructions. Improper adjustment of other  
controls may result in damage and will often require extensive repair work by a qualified  
technician.)  
E. If the product has been dropped or the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
13.Do not use the telephone to report a gas leak in the vicinity of the leak.  
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Battery Safety Precautions  
Caution: To reduce the risk of fire or injury to persons by the battery, read and follow these instructions:  
1. Use only the appropriate type and size Battery Pack specified in this Operating Guide.  
2. Do not dispose of the Battery Pack in a fire. The cell may explode. Check the Nickel-Cadmium  
Battery Disposal package insert for disposal instructions.  
3. Do not open or mutilate the Battery Pack. Released electrolyte is corrosive and may cause damage  
to the eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling the battery in order not to short the battery with conducting materials such  
as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.  
5. Charge the Battery Pack provided with or identified for use with this product only in accordance with  
the instructions and limitations specified in the instruction manual provided for this product.  
6. Observe proper polarity orientation between the Battery Pack and battery charger.  
SAVE THESE INSTRUCTIONS  
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EXAI918  
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Introduction  
Congratulations on your purchase of the EXAI918 telephone with an integrated digital answering  
system. This phone is designed to exacting standards to provide reliability, long life, and outstanding  
performance.  
Features  
The UltraClear Plus innovative technology,  
together with 40 different channels, virtually  
eliminates background noise and provides you  
with the best possible reception during all of your  
Voice Scramble  
900 MHz, 40 Channels  
30 Number Caller ID Memory  
AutoSecure™  
conversations.  
Random Code™ Digital Security  
Handset Ringer/Volume Controls  
UltraClear Plus  
To protect you against misbilled calls which might  
result from your phone being activated by other  
equipment, Random Code™ digital security  
automatically selects one of over 65 thousand  
digital security codes for the Handset and Base  
Units. Also, the AutoSecure™ feature  
Pulse/Tone Dialing  
AutoTalk™  
AutoStandby™  
20-Number Memory  
1-way Page/Find Button  
Redial/Flash Key  
electronically locks your phone when the Handset  
is in the Base Unit.  
To get the most from your phone, please read this  
Operating Guide thoroughly. Also be sure to  
14 Day Battery Life  
The Voice Scrambled EXAI918 protects your  
privacy by changing the RF signal between the  
Handset and Base Unit when you make or receive  
calls. This signal variation makes it difficult for  
someone to receive and understand your calls.  
complete the Product Registration form and mail it in.  
Be sure to visit our Internet site at:  
AutoTalk™ allows you to answer a call by just  
removing the Handset from the Base Unit so you  
don’t have to waste time pushing buttons or  
flipping switches. AutoStandby™ allows you hang  
up by simply returning the Handset to the  
Base Unit.  
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Included with the EXAI918  
If any of these items are missing or damaged, contact Uniden Parts at: (800) 554-3988, 8:00 am to  
5:00 p.m. Central, Monday through Friday.  
talk  
c
a
l
l
e
r
i
d
m
e
m
tone  
flash  
redial  
v
f
u
n
c
t
i
o
n
p
a
u
s
e
cancel  
delete  
olume  
c
han  
Handset  
Base Unit  
Rechargeable Battery  
Long Telephone Cord  
AC Adapter  
Short Telephone Cord  
Operating Guide  
Wall Mount Adapter  
Also included: Other Printed Material and Wall Mount Screws  
Important Electrical Considerations  
Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass  
through your household wiring and damage any device connected to it. This phone is no exception.  
Warning: Please do not attempt to unplug any appliance during an electrical storm.  
Caution: Changes or modifications to this product not expressly approved by Uniden, or operation of  
this product in any way other than as detailed by this Operating Guide, could void your  
authority to operate this product.  
Range  
Your new phone is designed to achieve the maximum possible range by transmitting and receiving  
according to the highest specifications set forth by the FCC. We have rated this phone to operate at a  
maximum distance with the qualification that the range depends upon the environment in which the  
telephone is used. Many factors limit range, and it would be impossible to include all the variables in our  
rating. The Maximum Range rating of this phone is meant to be used as a means of comparison against  
other range claims.  
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Telephone Line Problems  
The FCC has granted the telephone company the right to disconnect service in the event that your  
phone causes problems on the telephone line. Also, the telephone company may make changes in  
facilities and services which may affect the operation of your unit. However, your telephone company  
must give adequate notice in writing prior to such actions to allow you time for making necessary  
arrangements to continue uninterrupted service.  
If you are having trouble with your telephone service, you must first disconnect your phone to determine  
if it is the cause of your problem. If you determine that it is the cause, you must leave it disconnected  
until the trouble has been corrected.  
Radio Interference  
Radio interference may occasionally cause buzzing and humming in your cordless Handset, or clicking  
noises in the Base Unit. This interference is caused by external sources such as TV, refrigerator,  
vacuum cleaner, fluorescent lighting, or electrical storm. Your unit is NOT DEFECTIVE. If these noises  
continue and are too distracting, please check around your home to see what appliances may be  
causing the problem. In addition, we recommend that the Base Unit not be plugged into a circuit that  
also powers a major appliance because of the potential for interference. Be certain that the antenna on  
the unit is fully extended when needed.  
In the unlikely event that you consistently hear other voices or distracting transmissions on your phone,  
you may be receiving radio signals from another cordless telephone or other source of interference. If  
you cannot eliminate this type of interference, you need to change to a different channel.  
Finally, it should be noted that some cordless telephones operate at frequencies that may cause  
interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the  
cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced,  
moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
More Than One Cordless Telephone  
If you want to use more than one cordless telephone in your home, they must operate on different  
channels. Press the channel key to select a channel that provides the clearest communication.  
Cordless Telephone Privacy  
Cordless telephones are radio devices. Communications between the handset and base of your  
cordless telephone are accomplished by means of radio waves which are broadcast over the open  
airways. Because of the inherent physical properties of radio waves, your communications can be  
received by radio receiving devices other than your own cordless telephone unit. Consequently, any  
communications using your cordless telephone may not be private.  
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Installation  
Selecting a Location  
Before choosing a location for your new phone, there are some important guidelines you should consider:  
The location should be close to both a phone jack and continuous power outlet.  
Note: A continuous power outlet is an AC outlet which does not have a switch to interrupt its power.  
Keep the Base Unit and Handset away from sources of electrical  
noise such as motors or fluorescent lighting.  
Be sure there is sufficient space to rotate the Base Unit antenna to  
fully vertical.  
The Base Unit can be placed on a desk or tabletop or mounted on a  
standard AT&T or GTE wall plate.  
If you decide to mount your phone on the wall, make sure to  
change the handset retainer so that the tab which holds the  
Handset faces up. (See page 12 for more information.)  
You should charge your new phone for 15-20 hours before  
completing the installation or using the Handset.  
Telephone Line Outlets  
There are two types of phone outlets:  
Modular Jack  
Most phone equipment available now uses modular jacks. Phone cords are fitted with a molded plastic  
connector which plugs into this type of jack. If you do not have modular phone jacks, contact your local  
telephone company for information about their installation.  
Hard-wired Jack  
Some equipment is wired directly to a phone jack, and these types of installations require a modular jack  
converter. This type of installation is not difficult; however, you should contact your Uniden telephone  
dealer or a telephone supply store for advice about the proper adapter or converter for your situation.  
Connecting the Telephone Cords  
Consider these safety guidelines before connecting the telephone cords:  
Caution!  
Never install telephone wiring during a lightning storm.  
Never touch uninsulated telephone wires or terminals unless the telephone line has been  
disconnected.  
Use caution when installing or modifying telephone lines.  
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Applying Power to the Base Unit  
The EXAI918 phones require an AC outlet, without a switch to interrupt power, and the included AC  
adapter. To relieve strain on the DC plug when the phone is placed on a desk or table, connect the  
adapter as shown below.  
Wrap the power cord around the convenient notch on the bottom.  
Important: Place the power cord so that it does not create a trip hazard, or where it could become  
chafed and create a fire or other electrical hazards.  
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5. Plug the other end  
of the cord into the  
telephone jack on  
the wall.  
Desk or Tabletop Installation  
1. Place the Base Unit  
on a desk or  
tabletop.  
6. Plug the AC  
Adapter into a  
2. Plug the AC  
Adapter cord into  
the 9V DC input  
jack on the  
standard 120V AC  
wall outlet.  
Note: Do not use  
an outlet controlled  
by a wall switch.  
Base Unit.  
Wall Installation  
3. Place the AC  
Adapter cord  
around the  
Standard Wall Plate Mounting  
These phones are designed to be mounted on a  
standard AT&T or GTE wall plate.  
strain relief.  
1. Plug the AC  
Adapter into the  
Base Unit.  
4. Plug one end of the  
long telephone cord  
into the TEL LINE  
jack on the  
Base Unit.  
2. Place the AC  
Adapter cord inside  
the molded  
channel.  
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3. Plug one end of the  
short telephone  
cord into the  
Direct Wall Mounting  
If you do not have a standard wall plate, you can  
mount your phone directly on a wall. Before  
mounting your phone, consider the following:  
TEL LINE jack on the  
Base Unit.  
Select a location away from electrical cables,  
pipes, or other items behind the mounting  
location that could cause a hazard when  
inserting screws into the wall.  
Make sure the wall material is capable of  
supporting the weight of the Base Unit and  
Handset.  
Use the screws supplied with anchoring  
devices suitable for the wall material where the  
Base Unit will be placed.  
4. Place the telephone  
cord inside the  
molded channel on  
the bottom of the  
Base Unit. Then  
plug the other end  
of the telephone  
cord into the  
1. Insert two mounting  
screws 3 inches  
apart. Allow about  
of an inch  
modular jack on the  
wall.  
between the wall  
and screw heads  
for mounting the  
phone.  
5. Place the Base Unit  
on the posts of the  
wall plate and push  
down until it’s  
firmly seated.  
2. Plug the AC  
Adapter into the  
Base Unit.  
6. Plug the AC  
Adapter into a  
standard 120V AC  
wall outlet.  
Note: Do not use  
an outlet controlled  
by a wall switch.  
3. Place the AC  
Adapter cord inside  
the molded  
channel.  
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4. Plug one end of the  
long telephone cord  
into the TEL LINE  
jack on the  
Setting the Handset Retainer  
The handset retainer holds the Handset in place if  
your phone is mounted on a wall. The steps below  
describe how to remove and replace the retainer  
so that the tab faces up.  
Base Unit.  
1. Push up on the  
Handset retainer on  
the Base Unit, and  
slide the tab out.  
5. Place the cord  
inside the molded  
channel on the  
bottom of the  
Base Unit.  
2. Flip the retainer  
over so the tab  
faces up.  
6. Place the Base Unit  
on the screws and  
push down until it’s  
firmly seated.  
3. Put the retainer  
back into its slot on  
the Base Unit.  
7. Plug the other end  
of the telephone line  
cord into the wall  
jack.  
4. Push down on the  
Handset retainer  
until it snaps into  
place.  
8. Plug the AC  
Adapter into a  
standard 120V AC  
wall outlet.  
Note: Do not use  
an outlet controlled  
by a wall switch.  
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Setting Up Your Phone  
Extending the Base Unit Antenna  
Before using your phone, be sure to raise the antenna to the vertical position.  
Installing the Handset Battery Pack  
1. Press in on the  
Battery Cover  
Release.  
3. Align the plastic  
connector of the  
Nickel-Cadmium  
battery pack with its  
socket and plug it  
in.  
Note: The black  
lead will be on top  
when the plug is  
properly aligned.  
2. Slide the battery  
compartment cover  
down.  
4. Place the battery  
pack inside the  
battery  
compartment, and  
slide the battery  
cover back on.  
Note:The built-in Memory Backup feature allows  
up to 3 minutes to disconnect the old battery  
pack and install a new one without losing  
any numbers stored in memory.  
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Cleaning the Battery Contacts  
To maintain a good charge, it is important to clean all charging contacts on the Handset and Base Unit  
about once a month. Use a pencil eraser or other contact cleaner. Do not use any liquids or solvents.  
Charging the Battery Pack  
Initial Battery Charging  
2. Make sure the  
Battery icon lights.  
If the icon doesn’t  
light, check to see  
that the AC adapter  
is plugged in, and  
that the Handset is  
making good  
The rechargeable Nickel-Cadmium battery pack  
must be fully charged before using your phone for  
the first time. We recommend that the battery pack  
charge for approximately 15-20 hours, without  
interruption, before plugging the phone line into  
your new phone.  
1. Place the Handset  
on the Base Unit.  
contact with the  
Base Unit charging  
contacts.  
Note: You can  
place the Handset  
face down or face  
up.  
Low Battery Indicator  
When the Battery  
Pack in the Handset  
is very low and  
needs to be  
charged, the  
Battery icon  
flashes.  
—OR—  
Hang the Handset  
on the cradle when  
the phone is  
mounted on a wall.  
Note: Make sure to  
change the Handset  
Retainer before  
hanging up the  
phone.  
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If the Battery icon begins to flash, the phone is  
programmed to eliminate its functions to save  
power. The table below describes what to do to  
return your phone to normal operation.  
Automatic Digital Code  
Security  
To avoid unauthorized calls on your phone, a  
Digital Code feature was added to all EXAI918  
phones. This Digital Code is shared only between  
the Handset and Base Unit. The code is set  
automatically when you first use the phone.  
During A Call  
In Standby Mode  
Handset continues  
normal operation.  
None of the buttons will  
operate.  
To change or reset the Digital Code, be sure the  
Handset is on the Base Unit, then:  
The Handset beeps and The Handset battery  
the battery icon flashes icon flashes once every  
once every 3 seconds. 3 seconds.  
1.  
Press page/find on  
Complete your call as  
quickly as possible.  
You will not be able to  
make a call.  
the Base Unit.  
Return the Handset to  
the Base Unit for  
charging.  
Return the Handset to  
the Base Unit for  
charging.  
Note:Allow 15 to 20 hours without any interruption  
for the Handset to fully recharge.  
Battery Memory Effect  
2. After the Handset  
stops beeping,  
remove it from the  
Base Unit.  
Rechargeable batteries can develop a “memory  
effect.” This memory effect can reduce talk and  
standby time.  
To Avoid this Memory Effect  
Use the phone until the “Battery Low” indicator  
appears. Then, charge the battery for 15 to 20 hours.  
Setting the Pulse/Tone Switch  
Be sure the PULSE/TONE switch is in the TONE  
position.  
3. Wait 5 seconds  
then place the  
Handset on the  
Base Unit.  
4. The Status icon on  
the Base Unit will  
blink to indicate that  
the Digital Security  
Code is set to one  
of the more than  
65,000 codes.  
Note:Most phone systems are Tone dialing.  
Check with your local phone company if you  
are not sure whether your system is Tone or  
Pulse dialing.  
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If the Base Unit loses power while the Handset is off the Base Unit, the Digital Code may be erased.  
When this happens, the Handset will not function. To reestablish communication between the Handset  
and Base Unit:  
1. Restore power to the Base Unit.  
3. The Status icon on  
the Base Unit will  
blink to indicate that  
the Digital Security  
Code is set.  
2. Place the Handset  
back on the  
Base Unit.  
Handset Volume Controls  
Please refer to the foldout in front of your operating guide for key positions.  
To adjust the ringer volume of your Handset, press volume/cancel until you hear the desired ringer tone  
and volume.  
Two-tone High  
Two-tone Low  
Three-tone High  
Three-tone Low  
To adjust the receiver volume, press volume/cancel while you are on a call.  
VOLUME HIGH  
VOLUME LOW  
Channel Selector Button  
If the audio becomes weak or scratchy, press chan  
on the handset to select a clearer channel.  
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Entering the Local Area Code  
Note: Please refer to the foldout in front of your  
5. Place the Handset  
on the Base Unit.  
The Status LED on  
the Base Unit will  
blink to indicate that  
the area code is  
deleted.  
operating guide for key positions.  
You must enter your local area code for the Caller  
ID redial features to work properly.  
To enter your local area code:  
1. Remove the Handset from the Base Unit.  
2. Press flash/function  
Setting Caller ID on Call Waiting  
Note: You must subscribe to Caller ID on Call  
Waiting from your local phone service to use  
this feature.  
twice.  
AREA CODE  
1-  
You can set your EXAI918 phone to display  
information about calls that generate a call waiting  
tone while you are on a call.  
3. Enter your local  
area code. For  
AREA CODE  
example, 817  
.
1-817  
Note:With this feature set you will not be able to  
hear the person you are talking to for a brief  
period after you receive the call waiting tone.  
4. Press mem. A  
confirmation tone  
sounds and the  
display remains on  
for two seconds.  
To turn Caller ID on Call Waiting on:  
1. Remove the Handset from the Base Unit.  
2. Press flash/function  
STORING  
6 CALLS  
5. Place the Handset  
on the Base Unit.  
The Status LED on  
the Base Unit will  
blink to indicate that  
the area code is  
stored.  
three times.  
CI DCW OFF  
ON-1  
OFF-0  
3. Press  
1.  
CI DCW ON  
ON-1  
OFF-0  
To delete your local area code:  
1. Remove the Handset from the Base Unit.  
2. Press flash/function  
4. Press mem. A  
confirmation tone  
sounds and the  
display remains on  
for two seconds.  
CI DCW ON  
twice.  
ON-1  
OFF-0  
AREA CODE  
1-817  
5. Place the Handset  
on the Base Unit.  
The Status LED on  
the Base Unit will  
blink to indicate that  
Caller ID on Call  
Waiting is on.  
3. Press chan/delete  
three times.  
4. Press mem. A  
DELETING  
confirmation tone  
sounds and the  
display remains on  
for two seconds.  
1-817  
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To turn Caller ID on Call Waiting off:  
1. Remove the Handset from the Base Unit.  
2. Press flash/function  
To turn AutoTalk off:  
1. Remove the Handset from the Base Unit.  
2. Press flash/function  
three times  
four times.  
CI DCW ON  
A
OTALK ON  
UT  
ON-1  
OFF-0  
ON-1  
OFF-0  
3. Press  
0.  
3. Press  
0.  
CI DCW OFF  
A
OTALK O F  
UT  
F
ON-1  
OFF-0  
ON-1  
OFF-0  
4. Press mem. A  
confirmation tone  
sounds and the  
display remains on  
for two seconds.  
4. Press mem. A  
confirmation tone  
sounds and the  
display remains on  
for two seconds.  
AUTOTALK OFF  
ON-1 OFF-0  
CI DCW OFF  
ON-1  
OFF-0  
5. Place the Handset  
on the Base Unit.  
The Status LED on  
the Base Unit will  
blink to indicate that  
the Caller ID on Call  
Waiting is off.  
5. Place the Handset  
on the Base Unit.  
The Status LED will  
blink to indicate that  
the setting has  
been stored.  
Setting the AutoTalk Feature  
To turn AutoTalk on:  
1. Remove the Handset from the Base Unit.  
2. Press flash/function  
four times.  
AUTOTALK OFF  
ON-1  
OFF-0  
3. Press  
1.  
AUTOTALK ON  
ON-1 OFF-0  
4. Press mem. A  
confirmation tone  
sounds and the  
display remains on  
for two seconds.  
AUTOTALK ON  
ON-1 OFF-0  
5. Place the Handset  
on the Base Unit.  
The Status LED on  
the Base Unit will  
blink to indicate that  
the setting has been  
stored.  
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Using Your Phone  
Please refer to the foldout in front of your operating guide for key positions.  
When you have connected power and a telephone line to your EXAI918, the phone is in the  
standby mode,” ready to receive and make calls.  
Making Calls  
Receiving Calls  
1. Remove the Handset from the Base Unit.  
Note:You must subscribe to Caller ID services  
from your local phone company for the  
2. Dial the number you  
caller’s name and number to be displayed.  
wish to call. For  
example, 123-4567  
CI DCW ON  
When the phone  
1234567  
rings, the LCD  
LINE ERROR  
displays a calling  
CALLING  
screen for two  
rings.  
3. If you entered a  
wrong number,  
CI DCW ON  
123456  
If Caller ID information about the person  
calling is not available, this screen remains  
on until you answer the call.  
press chan/delete to  
backspace until the  
number is erased.  
— OR —  
To cancel making the call, press volume/cancel  
.
If the Caller ID  
information is  
received, the LCD  
displays:  
KATHLEEN ROL  
817-858-3333  
4. Press talk. The LCD  
displays the  
CH-10  
CH-10  
— OR —  
channel number.  
If the signal is  
invalid, the LCD  
LINE ERROR  
displays:  
Note:If the Handset fails to connect with the Base  
Unit the Handset beeps and returns to  
standby mode.  
UKNOWN NUM.  
— OR —  
5. During your  
conversation the  
CI DCW ON  
LCD displays the  
If the number of the  
person calling is a  
private number, the  
LCD displays:  
00:00:01  
PRIVATE NAME  
call timer.  
PRIVATE NUM.  
When you have finished with the conversation,  
press talk to hang up.  
— OR —  
— OR —  
If the name of the  
person calling is a  
private name, the  
LCD displays:  
PRIVATE NAME  
Place the Handset back on the Base Unit.  
817-858-3333  
— OR —  
If the number of the  
person calling is  
unknown, the LCD  
displays:  
UKNOWN NAME  
UKNOWN NUM.  
— OR —  
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If the name of the  
person calling is  
unknown, the LCD  
displays:  
Redialing the Last Number  
Called  
UKNOWN NAME  
PRIVATE NUM.  
1. Remove the Handset from the Base Unit.  
2. Press talk  
.
Using the Speakerphone  
CH-10  
CH-10  
To use the  
speakerphone to  
answer a call, press  
speaker on the Base  
Unit. Direct your voice  
to the microphone on  
the bottom of the Base  
Unit. To hang up, press  
speaker again.  
Note:If the Handset fails to connect with the Base  
Unit the Handset beeps and returns to  
standby mode.  
3. Press redial/pause  
.
CI DCW ON  
1234567  
Note: Adjust the speakerphone volume by  
pressing L for louder or M for softer.  
Note:If the last number dialed is longer than 12  
digits, the display will scroll to the left until  
the last number is shown in the display.  
Answering a Call with AutoTalk  
Enabled  
If you have enabled the AutoTalk feature, just  
remove the Handset from the Base Unit to answer  
an incoming call. See “Setting the AutoTalk  
Feature” on page 18 for details on setting  
AutoTalk.  
4. During your  
conversation the  
CI DCW ON  
LCD displays the  
00:00:01  
call timer.  
If the Handset is off the Base Unit, press any key  
to answer an incoming call.  
5. When you have finished with the conversation,  
press talk to hang up.  
Answering a Call without AutoTalk  
Enabled  
— OR —  
Place the Handset back on the Base Unit.  
When the phone  
rings, pick up the  
Handset and press  
talk.. The channel  
number is displayed  
for 2 seconds.  
CH-10  
Using the Flash Key with Call  
Waiting  
CH-10  
Note:You must subscribe to call waiting service  
from your local phone company to use  
this feature.  
During your  
1. While talking you  
conversation the  
CI DCW ON  
LCD displays the  
hear the call waiting  
KATHLEEN ROL  
signal.  
00:00:01  
call timer.  
817-858-3333  
When you are finished with the conversation,  
press talk to hang up.  
2. Press flash/function to  
switch to that call.  
CI DCW ON  
— OR —  
00:00:01  
Place the Handset back on the Base Unit.  
3. To switch back to your original call, press  
flash/function again.  
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Using Caller ID  
The Caller ID Display  
The LCD displays information about the current call and previous calls received on your EXAI918  
cordless phone, including the total calls received, and the number of new calls received.  
The LCD display backlight is always active while the Handset is on the Base. When the Handset is  
removed from the Base, the LCD display backlight turns off immediately. To reactivate the LCD  
backlight, you need to press caller id  
.
LCD with Handset on Base  
NEW TOT L  
A
02  
10  
NO NEW CALLS  
WITH NEW CALLS  
LCD with Handset off Base and Caller ID Pressed  
TOTAL CALLS  
10  
NEW TOT L  
A
02  
10  
NO NEW CALLS  
WITH NEW CALLS  
Note:The EXAI918 can store information on up to 30 different calls. Information on new calls received  
after 30 calls will be stored, and the oldest call in memory will be deleted.  
Viewing Calls in Memory  
1. The status LED  
blinks, indicating  
when you have  
To dial the number currently displayed, press  
the talk key.  
To add a  
1
for long distance dialing, press  
1
received new calls.  
and then press the talk key.  
Note:If the number is longer than 12 digits, the  
display will scroll to the left until the last  
number is shown in the display.  
5. To see all calls  
END  
stored in memory,  
press the L key  
repeatedly until the  
LCD displays END.  
2. Remove the Handset from the Base Unit.  
817-858-3333  
3. Press caller id  
.
TOTAL CALLS  
10  
6. To see the time and day a call was received:  
a. While the name  
and number are  
displayed,  
press *.  
05-10  
4. To view calls stored  
in memory, Press  
the M or L keys.  
10:05 AM 18  
KATHLEEN ROL  
817-858-3333  
b. To return to the  
name and number  
display, press *.  
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6. To see how many times a caller has phoned:  
a. While the name  
3. Press and hold  
chan/delete for at  
least three seconds.  
A double beep tone  
sounds to confirm  
the message has  
been deleted.  
and number are  
displayed,  
KATHLEEN ROL  
6 CALLS  
press 9/#  
.
b. To return to the  
name and number  
display, press 9/#  
.
Calling the Displayed Number  
The next name and number is displayed.  
1. To dial the number currently displayed, press  
4. Repeat steps 2 and 3 to delete any other calls  
from the caller id memory.  
the talk key.  
2. To add a 1 for long distance dialing, press  
1
5. Press caller id when finished.  
and then press the talk key.  
Deleting Caller ID messages  
Only individual messages can be deleted on the  
EXAI918. To delete messages follow the steps  
below.  
1. Press caller id  
.
TOTAL CALLS  
10  
2. Press L or M to  
scroll to the call you  
want to delete.  
KATHLEEN ROL  
817-858-3333  
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Programming Your Phone  
Storing a Caller ID memory number in Dial Memory  
There are 20 dial memory locations in the EXAI918 3. Press L or M until  
cordless phone.  
KATHLEEN ROL  
the call you want to  
store is displayed.  
817-858-3333  
You can store any number in your Caller ID  
memory in Dial Memory so it can be used later with  
memory dialing. See Calling a Number Stored in  
Memory on page 24 for details on how to use the  
memory dial feature.  
4. Press mem  
.
LOCATION?  
6 CALLS  
1. Remove the Handset from the Base Unit.  
2. Press caller id  
.
5. Enter the memory  
location, for  
TOTAL CALLS  
10  
STORING  
6 CALLS  
example, 05. You  
hear a confirmation  
beep and the LCD  
displays:  
6. Press caller id to return to Standby mode.  
Entering a Number in Dial Memory  
There are 20 dial memory locations in the EXAI918 cordless phone.  
You can manually enter any number into dial  
memory so that it can be dialed later.  
For example, to enter the name Bob Jones:  
Press M until B is  
displayed in the  
LCD.  
1. Remove the Handset from the Base Unit.  
NAME?  
B
2. Press flash/function.  
DIAL MEMORY?  
MEM-1 EDIT-0  
Press 2 to move  
one character to the  
right.  
NAME?  
Bo  
3. Press  
1.  
PHONE NO.?  
MEM-1 EDIT-0  
Press M until o is  
displayed in the  
LCD.  
NAME?  
Bo  
4. Enter the phone  
number you want to  
store. For example,  
PHONE NO.?  
1234567  
Press 2 to move  
one character to the  
right.  
123-4567  
.
NAME?  
Bo  
5. Press mem  
.
NAME?  
Press M until b is  
displayed in the  
LCD.  
NAME?  
Bob  
6. Enter a name up to 12 characters long using  
the M and L keys to select characters and the  
0 or 2 to move one character to the left  
or right.  
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Continue until the  
name Bob Jones is  
displayed in the  
LCD.  
8. Enter a memory  
location for the  
number. For  
NAME?  
STORING  
6 CALLS  
Bob Jones  
example, press 05  
to assign location  
05 to the number.  
You hear a  
confirmation beep  
and “Storing”  
7. Press mem  
.
LOCATION?  
6 CALLS  
displays.  
Calling a Number Stored in Memory  
Use this feature to dial a number previously stored  
in memory. See Storing a Caller ID memory  
number in Dial Memory on page 23 or Entering a  
Number in Dial Memory on page 23 for details.  
3. Enter the memory  
05 Bob Jones  
1234567  
location. For  
example, for  
memory location  
05, press 05  
.
1. Remove the Handset from the Base Unit.  
Note:If you want to dial a different number stored  
in dial memory, use the L and M keys to  
scroll through the numbers stored in  
memory.  
2. Press mem  
.
LOCATION?  
6 CALLS  
4. Press talk to dial the number.  
Editing and Deleting Numbers in Dial Memory  
Use this feature to edit or delete numbers stored in dial memory.  
1. Remove the Handset from the Base Unit.  
To delete the entry in dial memory:  
2. Press flash/function  
.
Press and hold  
chan/delete for two  
seconds. A  
confirmation tone  
sounds and the  
memory location is  
cleared.  
DIAL MEMORY?  
MEM-1 EDIT-0  
05  
No memor  
y
3. Press  
0.  
LOCATION?  
6 CALLS  
To edit the number entry in dial memory, for  
example, to change 4567 to 5941:  
Press mem  
.
4. Enter the memory  
location to edit or  
delete. For  
Bo b Jo nes  
05 Bob Jones  
1234567  
1234567  
example, to edit or  
delete location 05,  
Press chan/delete  
four times.  
press 05  
.
Bo b Jo nes  
123  
— OR —  
Use the L and M  
keys to scroll to the  
memory location.  
05 Bob Jones  
1234567  
Enter 5941  
.
Bo b Jo nes  
1235941  
24  
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To edit the name entry in dial memory, for example  
to change Bob Jones to Tom Jones:  
Press L until m is  
displayed in the  
LCD.  
Tom Jones  
1235941  
Press mem twice.  
Bo b Jo nes  
1235941  
Press mem  
.
STORING  
6 CALLS  
Press L until T is  
Tob Jones  
displayed in the  
LCD.  
1235941  
Press 2 twice to  
move two  
characters to the  
right.  
Tob Jones  
1235941  
EXAI918  
25  
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The Integrated Answering System  
The EXAI918 has a built-in Answering System which answers incoming calls and records your  
messages. You can also use your new Answering System to record a conversation, leave a memo  
message for someone else who uses the phone, or to announce a special message when you’ll be away  
from your phone.  
Features  
Digital Tapeless Recording  
Approximately 20 Minute Record Time  
Remote Telephone Operation Call Screening  
Selectable Outgoing Messages Calling Party Control  
Built in Flash Memory Backup Time and Day Stamp  
Toll Saver Switch  
Memo Messaging Capability  
Digital Tapeless Recording allows you to quickly review your messages, saving or deleting the  
messages you choose. You’ll never have to worry about a tape wearing out or resetting properly.  
Your EXAI918 is an advanced, integrated system which offers you maximum flexibility, but please read  
through the sections that explain all of the features before using your Answering System.  
Answering System Setup  
Turning the Answering System  
On/Off  
Setting the Clock  
The clock in your EXAI918 Answering System  
starts when power is applied to the Base Unit. To  
set the clock to the proper day and time, follow  
these steps.  
Note: To use the answering system for the first  
time, press answer to turn the system on.  
1. Press caller id on the  
1. To turn the  
Handset.  
Answering System  
on, press answer  
.
2. Press flash/function  
on the Handset.  
3. Enter the number  
A tone sounds, and the current outgoing  
message plays on the Base Unit speaker. A  
second tone sounds to indicate the unit is  
ready to answer calls, and the Message  
Counter LED turns on.  
Day of the Week  
Sunday  
Monday  
Press  
which corresponds  
to the day.  
0
1
2
3
4
5
6
Tuesday  
Wednesday  
Thursday  
Friday  
2. To turn the Answering System off, press answer  
again.  
Saturday  
The Message Counter LED turns off.  
4. Enter the two-digit number for the hour (01-12)  
and the minute (00-59).  
5.  
To set AM, press * on the Handset.  
To set PM, press # on the Handset.  
26  
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6. Press the  
flash/function key  
again.  
Setting Your Outgoing  
Message (OGM)  
When you receive a call, the Answering System  
answers and automatically plays either a preset  
message or your personal outgoing message  
(ogm).  
Note: A beep indicates the new time is  
programmed and the new Time and Day  
Stamp is announced from the Base speaker.  
Preset Messages  
7. You can proceed to set your PIN Code  
beginning with Step 3 under “Setting the PIN  
Code” or press the flash/function key once more  
to return to standby.  
The EXAI918 has two messages programmed in  
its memory. If the rec time ANN/4/1 is set in the  
announce only position (ANN), then the first preset  
message below plays twice, and no incoming  
messages are recorded. If you select either the  
four minute or one minute (4/1) limit for incoming  
messages and have not recorded a personal  
outgoing message, then the second preset  
message below plays.  
Setting the PIN Code  
You must use your PIN code to access your  
Answering System from a touch-tone telephone.  
You can set a personal two-digit code (00-99) for  
your PIN code.  
“Hello. No one is available to take your call.”  
“Hello. No one is available to take your call.  
1. Press caller id on the Handset.  
Please leave a message after the tone.”  
2. Press flash/function  
twice on the  
Handset.  
Note: A long tone sounds when you press the  
flash/function key the second time and  
PIN SET appears on the screen.  
3. Enter the two-digit number you want to use as  
you PIN code.  
4. Press flash/function again.  
Note:If the rec time ANN/4/1 switch is in the  
“Announce Only” position, the Message  
Counter LED displays an A when the system  
is in Standby.  
A long tone indicates the new PIN number is  
programmed.  
5. For example, to set  
the time to Tuesday  
at 3:20 PM, and  
3032  
0#flash/function  
00flash/function  
Recording Your Personal OGM  
1. To record an  
your PIN code to  
outgoing message,  
00, press caller id  
,
press and hold ogm  
.
then press  
flash/function followed  
by these keys:  
Start recording after  
the long tone.  
2. Position yourself  
about 12 inches  
away from the base  
and speak clearly.  
EXAI918  
27  
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3. When you have finished recording, release the  
Setting the Toll Saver Switch  
ogm button.  
The Ring Time/Toll Saver switch allows you to set  
the number of rings the caller hears before your  
Answering System answers. You can set the  
switch to answer after 2 or 4 rings. In the Toll  
Saver (TS) position, the Answering System  
answers after two rings when you have new  
messages recorded, and it answers after four rings  
if there are no new messages. So if you call long  
distance to check your new messages, you can  
hang up after the second ring and not be billed.  
You will hear a tone, and your message will  
play on the Base Unit speaker.  
Note: You can leave up to a 60-second outgoing  
message.  
Selecting a Preset OGM  
After you have recorded an outgoing message, you  
can set your Answering System to play either a  
preset message or your outgoing message.  
1. Press ogm  
.
Your recorded  
outgoing message  
will begin to play.  
2. While your recorded outgoing message is  
Using the Reset Button  
playing, press ogm again.  
If you find that your telephone answering system  
doesn’t respond when you press its keys—for  
example, after a power outage—you can press the  
reset button to return your telephone answering  
system to normal operation.  
A tone will sound, and you will hear one of the  
preset messages. After the message plays, a  
tone will sound again and the Answering  
System automatically returns to Standby.  
Note:Pressing reset does not erase your PIN  
(Personal Identification Number) code, Time  
Stamp, or the security code between the  
Handset and Base Unit.  
Note: The message, “Hello. No one is  
available to take your call” is played if the  
rec time ANN/4/1 is set to announce only.  
3. To select your  
recorded message  
again, press ogm  
.
The preset  
message will begin  
to play on the Base  
Unit speaker.  
4. While the preset message is playing, press  
ogm again.  
A tone will sound, and your recorded message  
will play. When your message finishes, a tone  
will sound again and the Answering System  
automatically returns to Standby.  
VOX/Calling Party Control  
Feature  
The Calling Party Control (CPC) feature allows your  
Answering System to disconnect and reset if the caller  
hangs up before leaving a message. This prevents  
your Answering System from using recording time to  
record a hang up/dial tone message.  
28  
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Using Your Answering System  
Playing New Messages  
Repeating a Message  
1. Press 8 to listen  
to your new  
1.  
Press  
to  
62  
review your  
messages.  
messages when the  
message counter is  
flashing.  
The time stamp is  
announced after  
each message  
plays, and the  
Message Counter  
LED displays the  
number of the  
2.  
Press  
to replay a  
message.  
at anytime  
1
message playing.  
2. When all messages have played, a long  
tone sounds.  
3. The message counter LED stops flashing,  
indicating that all of the new messages have  
been reviewed and saved as old messages.  
Pressing  
during a message returns the  
1
system to the beginning of that message.  
Playing Old Messages  
Pressing again before the message replays  
1
1.  
Press  
.
62  
causes the system to scan back one message.  
If you have several messages, press until  
you return to the message you want to replay.  
1
When you press  
play/stop with new  
messages, the unit  
announces how  
many new and old  
messages there  
then plays the  
3.  
Press  
at anytime to stop reviewing  
62  
messages and return to Standby.  
Note: The system will automatically return to  
Standby when all the messages have played.  
messages starting  
with the oldest.  
Skipping a Message  
1.  
Press  
review your  
messages.  
to  
62  
The time and day  
each message was  
received is  
announced after the  
message is played.  
The Message  
Counter LED  
displays the number  
of the message  
playing.  
2.  
Press  
again at  
62  
any time to stop  
listening to your old  
messages.  
EXAI918  
29  
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2.  
Press  
to skip to the next  
message.  
at anytime  
3
Deleting All Messages  
You can delete all your messages without deleting  
each separate message.  
1.  
Press and hold  
.
4
Note: You must  
review all new  
messages before  
using the “Delete All  
Messages” feature.  
Each time  
is pressed, the system scans  
3
forward one message. If you have several  
messages, press until you get to the  
3
message you want to play.  
2. A long tone sounds once the messages have  
been deleted.  
3.  
Press  
at anytime to stop reviewing  
62  
messages and return to Standby.  
Important: This cannot be undone, so be sure  
you want to delete all the messages before  
using the “Delete All Messages” feature.  
Note: The system automatically returns to  
Standby when all messages have played.  
Deleting a Message  
Message Full Indication  
1.  
Press  
review your  
messages.  
to  
62  
The EXAI918 has a maximum record time of  
approximately 20 minutes, or up to 40 incoming  
messages. When the memory is full, the  
Answering System will not record incoming calls.  
To return the system to normal operation, follow  
these steps.  
1. When the memory  
is full, the phone will  
ring 10 times before  
the announcement  
“No remaining time”  
plays.  
2. If you decide to  
delete a message,  
press and hold  
4
anytime during the  
message.  
The system beeps  
and immediately  
goes to the next  
message.  
2. Delete some or all of your messages.  
Note: When you press  
, you are deleting  
4
the message. Once you delete the message, it  
cannot be replayed.  
3. When all messages have played, a long  
tone sounds.  
30  
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Leaving a Memo Message  
You can use the EXAI918 to leave a Memo  
Message up to 60 seconds long for someone else  
who uses your Answering System.  
2. When the message  
counter begins to  
count up (1,2,...),  
speak into the  
To record a memo message, follow these steps:  
microphone. When  
you finish speaking,  
1. Press and hold  
release memo  
.
memo  
.
There is a tone, the  
Message Counter  
begins to flash, and  
the system returns  
to standby.  
Remote Operation  
You can operate your EXAI918 while you’re away from home by calling from any touch-tone phone.  
When using this feature, you cannot change the Time and Day Stamp or your PIN code from a  
touch-tone phone.  
Using a Touch-Tone Phone  
5. Use this chart to select the function you want.  
Function  
Press  
[#]+[1]  
[#]+[2]  
[#]+[3]  
[#]+[4]  
[#]+[5]  
[#]+[6]  
[#]+[7]  
[#]+[8]  
[#]+[9]  
[#]+[0]  
You can operate your Answering System using any  
touch-tone telephone. Use this function to check  
for recorded messages, play or delete messages,  
or even record a new outgoing message.  
Repeat  
Play Message  
Skip  
1. Call your telephone number.  
Delete Message  
Answer On/Off  
Stop  
2. During the outgoing  
message playback,  
Record OGM/Rec Stop  
Play New Message  
Review OGM  
Help  
press # followed by  
your PIN number.  
6. When you’ve finished, hang up to exit the  
system.  
3. The Answering System announces the Time  
Stamp followed by the number of new  
messages stored in memory. If you have  
messages they are played.  
Your Answering System automatically returns  
to Standby.  
4. You then hear intermittent beeps indicating  
that the system is in the Command  
Waiting Mode.  
Note: You must enter a command within 20  
seconds or the Answering System hangs up  
and returns to Standby.  
EXAI918  
31  
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Troubleshooting  
If your EXAI918 Integrated Telephone Answering Device is not performing to your expectations, please  
try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service  
at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.  
Telephone Troubleshooting Chart  
Problem  
Suggestion  
Make sure AC Adapter is plugged into the Base  
Unit and wall outlet.  
Status light won’t come on when Handset is placed  
in Base Unit.  
Make sure Handset is properly seated in Base  
Unit.  
Make sure that the charging contacts on the  
Handset and Base Unit are clean.  
Make sure that the Base Unit antenna is fully vertical.  
Move the Handset and/or Base Unit to different  
locations and try again.  
Audio sounds weak and/or scratchy.  
Can’t make or receive calls.  
Press C to select another channel.  
Check both ends of the Base Unit telephone line  
cord.  
Make sure the AC Adapter is plugged into the  
Base Unit and wall outlet.  
Disconnect the AC Adapter for a few minutes,  
and then reconnect it.  
Nickel-Cadmium battery pack may be weak.  
Charge the battery on the Base Unit for 15–20  
hours.  
Handset doesn’t ring or receive a page.  
Rotate the Base Unit antenna fully vertical.  
The Handset may be too far away from the Base  
Unit.  
Place the Base Unit away from noise sources.  
The Digital Security Code may be erased. Set the  
Digital Code. (See page 15.)  
Set the Base Ringer Switch to on  
.
Base Unit doesn’t ring.  
Check for new Caller ID Names/Numbers  
Status light keeps blinking.  
33  
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Answering System Troubleshooting Chart  
Problem  
Suggestion  
Make sure that the Base Unit is plugged in.  
Answering System does not work.  
Make sure the Answering System is turned on.  
Press the reset button to reset the system after an  
AC line spike.  
Set the rec time ANN/4/1 switch in either the  
Answering System does not answer calls.  
Messages are incomplete.  
4-minute or 1-minute position.  
The memory may be full. Delete some or all of  
the saved messages.  
The incoming messages may be too long.  
Remind callers to leave a brief message.  
The memory may be full. Delete some or all of  
the saved messages.  
Adjust the volume control on the Base Unit.  
No sound on the Base Unit speaker during call  
monitoring or message playback.  
Make sure you’re using the correct PIN number.  
Cannot access remote call-in features from another  
touch-tone phone.  
Use a phone which can transmit tones for up to  
two seconds, or use another touch-tone phone to  
access the remote call-in features on your  
EXAI918.  
EXAI918  
34  
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Specifications  
General – The EXAI918 complies with FCC Rules, Parts 15 and 68.  
Frequency Control  
Modulation  
Phase Locked Loop (PLL) Synthesizer  
FM  
Operating Temperature  
– 10° to 50° C  
Base Unit  
Transmit Frequency  
Power Requirements  
Size  
925.999 to 927.952 MHz (40 Channels)  
9V 350 mA (from AC adapter)  
3/4  
7
in. (H) x 7 in. (W) x 2 in. (D)  
Weight  
Approx. 20 oz.  
Handset  
Transmit Frequency  
Power Requirements  
Size  
902.078 to 904.030 MHz (40 Channels)  
Rechargeable Ni-Cd Battery Pack  
3/4  
1/8  
1/2  
6
in. (H) x 2  
in. (W) x 1  
in. (D) (w/o antenna)  
Weight  
Approx. 11.7 oz. (including battery)  
Battery  
Capacity  
600mAh 3.6V  
7 hours  
Talk Mode  
Standby Mode  
14 days  
Answering System  
Memory Type  
Digital Tapeless Recording  
Memory Capacity  
Message Length  
approx. 20 min. (40 messages)  
1 min. or 4 min. incoming message (max.)  
60 sec. outgoing message (max.)  
Specifications, Features, and availability of Optional Accessories are all subject  
to change without prior notice.  
35  
EXAI918  
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One Year Limited Warranty  
Important:  
Evidence of original purchase is required for warranty service.  
WARRANTOR: UNIDEN AMERICA CORPORATION (“Uniden”)  
ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from  
defects in materials and craftsmanship with only the limitations or exclusions set out below.  
WARRANTY DURATION: This warranty to the original user shall terminate and be of no further effect 12 months after the date  
of original retail sale. The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B)  
modified, altered, or used as part of any conversion kits, subassemblies, or any configurations not sold by Uniden, (C)  
improperly installed, (D) serviced or repaired by someone other than an authorized Uniden service center for a defect or  
malfunction covered by this warranty, (E) used in any conjunction with equipment or parts or as part of any system not  
manufactured by Uniden, or (F) installed or programmed by anyone other than as detailed by the Operating Guide for this  
product.  
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this warranty is in  
effect, warrantor will either, at its option, repair or replace the defective unit and return it to you without charge for parts, service,  
or any other cost (except shipping and handling) incurred by warrantor or its representatives in connection with the performance  
of this warranty. Warrantor, at its option, may replace the unit with a new or refurbished unit. THE LIMITED WARRANTY SET  
FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND  
EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING  
BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE  
REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this  
exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.  
LEGAL REMEDIES: This warranty gives you specific legal rights, and you may also have other rights which vary from state to  
state. This warranty is void outside the United States of America.  
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in this Operating Guide  
you are certain that the Product is defective, pack the Product carefully (preferably in its original packaging). The Product  
should include all parts and accessories originally packaged with the unit. Include evidence of original purchase and a note  
describing the defect that has caused you to return it. The Product should be shipped freight prepaid, by traceable means, to  
warrantor at:  
Uniden America Corporation  
Parts and Service Division  
4700 Amon Carter Boulevard  
Fort Worth, TX 76155  
(800) 297-1023, 8 AM to 5 PM Central, Monday through Friday  
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Covered under one or more of the following patents:  
4,511,761 4,523,058 4,595,795 4,797,916  
5,426,690 5,650,790 5,660,269 5,661,780 5 768 345  
©1999 Uniden America Corporation. All rights reserved.  
Printed in the USA.  
OMEXAI9182299  
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Recording your Outgoing Message  
To ensure the clearest recording for your personal outgoing message, please speak within  
6 inches of the base unit’s microphone.  
© February 1999, Uniden America Corp.  
EXAI918 Addendum  
Recording your Outgoing Message  
To ensure the clearest recording for your personal outgoing message, please speak within  
6 inches of the base unit’s microphone.  
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© February 1999, Uniden America Corp.  

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