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Controls and Functions (Caller ID)
talk
caller id mem
1
2
5
6
tone
3
4
7
8
flash
redial
volume
chan
function pause cancel
delete
1. Backspace Key 0
5. Forward Key 2
2. Caller Time Key *
3. DownKey M
4. Tone Key
6. Number of Calls #
7. Up Key L
8. Pound Key
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Controls and Functions (Handset and Base)
1. LCD Display
13. Speaker Volume Control Switch
14. New Message Button
15. Status LED
2. Talk Key talk
3. Keypad (see breakout)
4. Flash/Function Key flash/function
5. Redial/Pause Key redial/pause
6. Microphone
16. Message Delete Button
17. Message Counter LED
18. Message Repeat Button
19. Page/Find Button
7. Memory Key mem
8. Caller ID Key caller id
20. Outgoing Message Button
21. Message Play/Stop Button
22. Memo Button
9. Channel/Delete Key chan/delete
10. Volume/Cancel Key volume/cancel
11. Speaker
23. Answer On/Off Button
24. Message Skip Button
12. Speakerphone Button and LED
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Contents
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Battery Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Included with the EXAI918 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Important Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Telephone Line Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Radio Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
More Than One Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cordless Telephone Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Selecting a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Telephone Line Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Telephone Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Applying Power to the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Desk or Tabletop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Direct Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Up Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Extending the Base Unit Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cleaning the Battery Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Charging the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Low Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting the Pulse/Tone Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Digital Code Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Handset Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Channel Selector Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Entering the Local Area Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting the AutoTalk Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Redialing the Last Number Called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Flash Key with Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Viewing Calls in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Calling the Displayed Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deleting Caller ID messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Programming Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Storing a Caller ID memory number in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Entering a Number in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Calling a Number Stored in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Editing and Deleting Numbers in Dial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The Integrated Answering System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Answering System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Turning the Answering System On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting the PIN Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Setting Your Outgoing Message (OGM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Selecting a Preset OGM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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Setting the Toll Saver Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
VOX/Calling Party Control Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Your Answering System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Playing New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Playing Old Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Repeating a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Skipping a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Deleting a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Deleting All Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Message Full Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Leaving a Memo Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Telephone Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Answering System Troubleshooting Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Important Safety Instructions
When using your telephone equipment, these basic safety precautions should always be followed to
reduce the risk of fire, electrical shock, and injury to persons:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning, and use a dry cloth, without liquid or aerosol
cleaners.
4. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The telephone may fall, causing
serious damage to the unit.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect the
product from overheating, these openings must not be blocked or covered. This product should
never be placed near or over a radiator or heat register. This product should not be placed in a
built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
damaged by persons walking on it.
9. Do not overload wall outlets and extension cords, as this can result in the risk of fire or electrical
shock.
10.Never push objects of any kind into this product through cabinet slots, as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of
any kind on the product.
11.To reduce the risk of electric shock, do not disassemble this product. Take it to qualified service
personnel when service or repair work is required. Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the
appliance is subsequently used.
12.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. When the power supply cord is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when following the operating instructions. (Adjust only
those controls that are covered by the operating instructions. Improper adjustment of other
controls may result in damage and will often require extensive repair work by a qualified
technician.)
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
13.Do not use the telephone to report a gas leak in the vicinity of the leak.
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Battery Safety Precautions
Caution: To reduce the risk of fire or injury to persons by the battery, read and follow these instructions:
1. Use only the appropriate type and size Battery Pack specified in this Operating Guide.
2. Do not dispose of the Battery Pack in a fire. The cell may explode. Check the Nickel-Cadmium
Battery Disposal package insert for disposal instructions.
3. Do not open or mutilate the Battery Pack. Released electrolyte is corrosive and may cause damage
to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling the battery in order not to short the battery with conducting materials such
as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
5. Charge the Battery Pack provided with or identified for use with this product only in accordance with
the instructions and limitations specified in the instruction manual provided for this product.
6. Observe proper polarity orientation between the Battery Pack and battery charger.
SAVE THESE INSTRUCTIONS
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Introduction
Congratulations on your purchase of the EXAI918 telephone with an integrated digital answering
system. This phone is designed to exacting standards to provide reliability, long life, and outstanding
performance.
Features
The UltraClear Plus innovative technology,
together with 40 different channels, virtually
eliminates background noise and provides you
with the best possible reception during all of your
• Voice Scramble
• 900 MHz, 40 Channels
• 30 Number Caller ID Memory
• AutoSecure™
conversations.
• Random Code™ Digital Security
• Handset Ringer/Volume Controls
• UltraClear Plus
To protect you against misbilled calls which might
result from your phone being activated by other
equipment, Random Code™ digital security
automatically selects one of over 65 thousand
digital security codes for the Handset and Base
Units. Also, the AutoSecure™ feature
• Pulse/Tone Dialing
• AutoTalk™
• AutoStandby™
• 20-Number Memory
• 1-way Page/Find Button
• Redial/Flash Key
electronically locks your phone when the Handset
is in the Base Unit.
To get the most from your phone, please read this
Operating Guide thoroughly. Also be sure to
• 14 Day Battery Life
The Voice Scrambled EXAI918 protects your
privacy by changing the RF signal between the
Handset and Base Unit when you make or receive
calls. This signal variation makes it difficult for
someone to receive and understand your calls.
complete the Product Registration form and mail it in.
Be sure to visit our Internet site at:
AutoTalk™ allows you to answer a call by just
removing the Handset from the Base Unit so you
don’t have to waste time pushing buttons or
flipping switches. AutoStandby™ allows you hang
up by simply returning the Handset to the
Base Unit.
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Included with the EXAI918
If any of these items are missing or damaged, contact Uniden Parts at: (800) 554-3988, 8:00 am to
5:00 p.m. Central, Monday through Friday.
talk
c
a
l
l
e
r
i
d
m
e
m
tone
flash
redial
v
f
u
n
c
t
i
o
n
p
a
u
s
e
cancel
delete
olume
c
han
Handset
Base Unit
Rechargeable Battery
Long Telephone Cord
AC Adapter
Short Telephone Cord
Operating Guide
Wall Mount Adapter
Also included: Other Printed Material and Wall Mount Screws
Important Electrical Considerations
Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass
through your household wiring and damage any device connected to it. This phone is no exception.
Warning: Please do not attempt to unplug any appliance during an electrical storm.
Caution: Changes or modifications to this product not expressly approved by Uniden, or operation of
this product in any way other than as detailed by this Operating Guide, could void your
authority to operate this product.
Range
Your new phone is designed to achieve the maximum possible range by transmitting and receiving
according to the highest specifications set forth by the FCC. We have rated this phone to operate at a
maximum distance with the qualification that the range depends upon the environment in which the
telephone is used. Many factors limit range, and it would be impossible to include all the variables in our
rating. The Maximum Range rating of this phone is meant to be used as a means of comparison against
other range claims.
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Telephone Line Problems
The FCC has granted the telephone company the right to disconnect service in the event that your
phone causes problems on the telephone line. Also, the telephone company may make changes in
facilities and services which may affect the operation of your unit. However, your telephone company
must give adequate notice in writing prior to such actions to allow you time for making necessary
arrangements to continue uninterrupted service.
If you are having trouble with your telephone service, you must first disconnect your phone to determine
if it is the cause of your problem. If you determine that it is the cause, you must leave it disconnected
until the trouble has been corrected.
Radio Interference
Radio interference may occasionally cause buzzing and humming in your cordless Handset, or clicking
noises in the Base Unit. This interference is caused by external sources such as TV, refrigerator,
vacuum cleaner, fluorescent lighting, or electrical storm. Your unit is NOT DEFECTIVE. If these noises
continue and are too distracting, please check around your home to see what appliances may be
causing the problem. In addition, we recommend that the Base Unit not be plugged into a circuit that
also powers a major appliance because of the potential for interference. Be certain that the antenna on
the unit is fully extended when needed.
In the unlikely event that you consistently hear other voices or distracting transmissions on your phone,
you may be receiving radio signals from another cordless telephone or other source of interference. If
you cannot eliminate this type of interference, you need to change to a different channel.
Finally, it should be noted that some cordless telephones operate at frequencies that may cause
interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced,
moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
More Than One Cordless Telephone
If you want to use more than one cordless telephone in your home, they must operate on different
channels. Press the channel key to select a channel that provides the clearest communication.
Cordless Telephone Privacy
Cordless telephones are radio devices. Communications between the handset and base of your
cordless telephone are accomplished by means of radio waves which are broadcast over the open
airways. Because of the inherent physical properties of radio waves, your communications can be
received by radio receiving devices other than your own cordless telephone unit. Consequently, any
communications using your cordless telephone may not be private.
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Installation
Selecting a Location
Before choosing a location for your new phone, there are some important guidelines you should consider:
• The location should be close to both a phone jack and continuous power outlet.
Note: A continuous power outlet is an AC outlet which does not have a switch to interrupt its power.
• Keep the Base Unit and Handset away from sources of electrical
noise such as motors or fluorescent lighting.
• Be sure there is sufficient space to rotate the Base Unit antenna to
fully vertical.
• The Base Unit can be placed on a desk or tabletop or mounted on a
standard AT&T or GTE wall plate.
• If you decide to mount your phone on the wall, make sure to
change the handset retainer so that the tab which holds the
Handset faces up. (See page 12 for more information.)
• You should charge your new phone for 15-20 hours before
completing the installation or using the Handset.
Telephone Line Outlets
There are two types of phone outlets:
Modular Jack
Most phone equipment available now uses modular jacks. Phone cords are fitted with a molded plastic
connector which plugs into this type of jack. If you do not have modular phone jacks, contact your local
telephone company for information about their installation.
Hard-wired Jack
Some equipment is wired directly to a phone jack, and these types of installations require a modular jack
converter. This type of installation is not difficult; however, you should contact your Uniden telephone
dealer or a telephone supply store for advice about the proper adapter or converter for your situation.
Connecting the Telephone Cords
Consider these safety guidelines before connecting the telephone cords:
Caution!
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected.
• Use caution when installing or modifying telephone lines.
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EXAI918
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Applying Power to the Base Unit
The EXAI918 phones require an AC outlet, without a switch to interrupt power, and the included AC
adapter. To relieve strain on the DC plug when the phone is placed on a desk or table, connect the
adapter as shown below.
Wrap the power cord around the convenient notch on the bottom.
Important: Place the power cord so that it does not create a trip hazard, or where it could become
chafed and create a fire or other electrical hazards.
‘
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5. Plug the other end
of the cord into the
telephone jack on
the wall.
Desk or Tabletop Installation
1. Place the Base Unit
on a desk or
tabletop.
6. Plug the AC
Adapter into a
2. Plug the AC
Adapter cord into
the 9V DC input
jack on the
standard 120V AC
wall outlet.
Note: Do not use
an outlet controlled
by a wall switch.
Base Unit.
Wall Installation
3. Place the AC
Adapter cord
around the
Standard Wall Plate Mounting
These phones are designed to be mounted on a
standard AT&T or GTE wall plate.
strain relief.
1. Plug the AC
Adapter into the
Base Unit.
4. Plug one end of the
long telephone cord
into the TEL LINE
jack on the
Base Unit.
2. Place the AC
Adapter cord inside
the molded
channel.
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3. Plug one end of the
short telephone
cord into the
Direct Wall Mounting
If you do not have a standard wall plate, you can
mount your phone directly on a wall. Before
mounting your phone, consider the following:
TEL LINE jack on the
Base Unit.
• Select a location away from electrical cables,
pipes, or other items behind the mounting
location that could cause a hazard when
inserting screws into the wall.
• Make sure the wall material is capable of
supporting the weight of the Base Unit and
Handset.
• Use the screws supplied with anchoring
devices suitable for the wall material where the
Base Unit will be placed.
4. Place the telephone
cord inside the
molded channel on
the bottom of the
Base Unit. Then
plug the other end
of the telephone
cord into the
1. Insert two mounting
screws 3 inches
apart. Allow about
of an inch
modular jack on the
wall.
between the wall
and screw heads
for mounting the
phone.
5. Place the Base Unit
on the posts of the
wall plate and push
down until it’s
firmly seated.
2. Plug the AC
Adapter into the
Base Unit.
6. Plug the AC
Adapter into a
standard 120V AC
wall outlet.
Note: Do not use
an outlet controlled
by a wall switch.
3. Place the AC
Adapter cord inside
the molded
channel.
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4. Plug one end of the
long telephone cord
into the TEL LINE
jack on the
Setting the Handset Retainer
The handset retainer holds the Handset in place if
your phone is mounted on a wall. The steps below
describe how to remove and replace the retainer
so that the tab faces up.
Base Unit.
1. Push up on the
Handset retainer on
the Base Unit, and
slide the tab out.
5. Place the cord
inside the molded
channel on the
bottom of the
Base Unit.
2. Flip the retainer
over so the tab
faces up.
6. Place the Base Unit
on the screws and
push down until it’s
firmly seated.
3. Put the retainer
back into its slot on
the Base Unit.
7. Plug the other end
of the telephone line
cord into the wall
jack.
4. Push down on the
Handset retainer
until it snaps into
place.
8. Plug the AC
Adapter into a
standard 120V AC
wall outlet.
Note: Do not use
an outlet controlled
by a wall switch.
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Setting Up Your Phone
Extending the Base Unit Antenna
Before using your phone, be sure to raise the antenna to the vertical position.
Installing the Handset Battery Pack
1. Press in on the
Battery Cover
Release.
3. Align the plastic
connector of the
Nickel-Cadmium
battery pack with its
socket and plug it
in.
Note: The black
lead will be on top
when the plug is
properly aligned.
2. Slide the battery
compartment cover
down.
4. Place the battery
pack inside the
battery
compartment, and
slide the battery
cover back on.
Note:The built-in Memory Backup feature allows
up to 3 minutes to disconnect the old battery
pack and install a new one without losing
any numbers stored in memory.
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Cleaning the Battery Contacts
To maintain a good charge, it is important to clean all charging contacts on the Handset and Base Unit
about once a month. Use a pencil eraser or other contact cleaner. Do not use any liquids or solvents.
Charging the Battery Pack
Initial Battery Charging
2. Make sure the
Battery icon lights.
If the icon doesn’t
light, check to see
that the AC adapter
is plugged in, and
that the Handset is
making good
The rechargeable Nickel-Cadmium battery pack
must be fully charged before using your phone for
the first time. We recommend that the battery pack
charge for approximately 15-20 hours, without
interruption, before plugging the phone line into
your new phone.
1. Place the Handset
on the Base Unit.
contact with the
Base Unit charging
contacts.
Note: You can
place the Handset
face down or face
up.
Low Battery Indicator
When the Battery
Pack in the Handset
is very low and
needs to be
charged, the
Battery icon
flashes.
—OR—
Hang the Handset
on the cradle when
the phone is
mounted on a wall.
Note: Make sure to
change the Handset
Retainer before
hanging up the
phone.
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If the Battery icon begins to flash, the phone is
programmed to eliminate its functions to save
power. The table below describes what to do to
return your phone to normal operation.
Automatic Digital Code
Security
To avoid unauthorized calls on your phone, a
Digital Code feature was added to all EXAI918
phones. This Digital Code is shared only between
the Handset and Base Unit. The code is set
automatically when you first use the phone.
During A Call
In Standby Mode
Handset continues
normal operation.
None of the buttons will
operate.
To change or reset the Digital Code, be sure the
Handset is on the Base Unit, then:
The Handset beeps and The Handset battery
the battery icon flashes icon flashes once every
once every 3 seconds. 3 seconds.
1.
Press page/find on
Complete your call as
quickly as possible.
You will not be able to
make a call.
the Base Unit.
Return the Handset to
the Base Unit for
charging.
Return the Handset to
the Base Unit for
charging.
Note:Allow 15 to 20 hours without any interruption
for the Handset to fully recharge.
Battery Memory Effect
2. After the Handset
stops beeping,
remove it from the
Base Unit.
Rechargeable batteries can develop a “memory
effect.” This memory effect can reduce talk and
standby time.
To Avoid this Memory Effect
Use the phone until the “Battery Low” indicator
appears. Then, charge the battery for 15 to 20 hours.
Setting the Pulse/Tone Switch
Be sure the PULSE/TONE switch is in the TONE
position.
3. Wait 5 seconds
then place the
Handset on the
Base Unit.
4. The Status icon on
the Base Unit will
blink to indicate that
the Digital Security
Code is set to one
of the more than
65,000 codes.
Note:Most phone systems are Tone dialing.
Check with your local phone company if you
are not sure whether your system is Tone or
Pulse dialing.
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If the Base Unit loses power while the Handset is off the Base Unit, the Digital Code may be erased.
When this happens, the Handset will not function. To reestablish communication between the Handset
and Base Unit:
1. Restore power to the Base Unit.
3. The Status icon on
the Base Unit will
blink to indicate that
the Digital Security
Code is set.
2. Place the Handset
back on the
Base Unit.
Handset Volume Controls
Please refer to the foldout in front of your operating guide for key positions.
To adjust the ringer volume of your Handset, press volume/cancel until you hear the desired ringer tone
and volume.
Two-tone High
Two-tone Low
Three-tone High
Three-tone Low
To adjust the receiver volume, press volume/cancel while you are on a call.
VOLUME HIGH
VOLUME LOW
Channel Selector Button
If the audio becomes weak or scratchy, press chan
on the handset to select a clearer channel.
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Entering the Local Area Code
Note: Please refer to the foldout in front of your
5. Place the Handset
on the Base Unit.
The Status LED on
the Base Unit will
blink to indicate that
the area code is
deleted.
operating guide for key positions.
You must enter your local area code for the Caller
ID redial features to work properly.
To enter your local area code:
1. Remove the Handset from the Base Unit.
2. Press flash/function
Setting Caller ID on Call Waiting
Note: You must subscribe to Caller ID on Call
Waiting from your local phone service to use
this feature.
twice.
AREA CODE
1-
You can set your EXAI918 phone to display
information about calls that generate a call waiting
tone while you are on a call.
3. Enter your local
area code. For
AREA CODE
example, 817
.
1-817
Note:With this feature set you will not be able to
hear the person you are talking to for a brief
period after you receive the call waiting tone.
4. Press mem. A
confirmation tone
sounds and the
display remains on
for two seconds.
To turn Caller ID on Call Waiting on:
1. Remove the Handset from the Base Unit.
2. Press flash/function
STORING
6 CALLS
5. Place the Handset
on the Base Unit.
The Status LED on
the Base Unit will
blink to indicate that
the area code is
stored.
three times.
CI DCW OFF
ON-1
OFF-0
3. Press
1.
CI DCW ON
ON-1
OFF-0
To delete your local area code:
1. Remove the Handset from the Base Unit.
2. Press flash/function
4. Press mem. A
confirmation tone
sounds and the
display remains on
for two seconds.
CI DCW ON
twice.
ON-1
OFF-0
AREA CODE
1-817
5. Place the Handset
on the Base Unit.
The Status LED on
the Base Unit will
blink to indicate that
Caller ID on Call
Waiting is on.
3. Press chan/delete
three times.
4. Press mem. A
DELETING
confirmation tone
sounds and the
display remains on
for two seconds.
1-817
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To turn Caller ID on Call Waiting off:
1. Remove the Handset from the Base Unit.
2. Press flash/function
To turn AutoTalk off:
1. Remove the Handset from the Base Unit.
2. Press flash/function
three times
four times.
CI DCW ON
A
OTALK ON
UT
ON-1
OFF-0
ON-1
OFF-0
3. Press
0.
3. Press
0.
CI DCW OFF
A
OTALK O F
UT
F
ON-1
OFF-0
ON-1
OFF-0
4. Press mem. A
confirmation tone
sounds and the
display remains on
for two seconds.
4. Press mem. A
confirmation tone
sounds and the
display remains on
for two seconds.
AUTOTALK OFF
ON-1 OFF-0
CI DCW OFF
ON-1
OFF-0
5. Place the Handset
on the Base Unit.
The Status LED on
the Base Unit will
blink to indicate that
the Caller ID on Call
Waiting is off.
5. Place the Handset
on the Base Unit.
The Status LED will
blink to indicate that
the setting has
been stored.
Setting the AutoTalk Feature
To turn AutoTalk on:
1. Remove the Handset from the Base Unit.
2. Press flash/function
four times.
AUTOTALK OFF
ON-1
OFF-0
3. Press
1.
AUTOTALK ON
ON-1 OFF-0
4. Press mem. A
confirmation tone
sounds and the
display remains on
for two seconds.
AUTOTALK ON
ON-1 OFF-0
5. Place the Handset
on the Base Unit.
The Status LED on
the Base Unit will
blink to indicate that
the setting has been
stored.
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Using Your Phone
Please refer to the foldout in front of your operating guide for key positions.
When you have connected power and a telephone line to your EXAI918, the phone is in the
“standby mode,” ready to receive and make calls.
Making Calls
Receiving Calls
1. Remove the Handset from the Base Unit.
Note:You must subscribe to Caller ID services
from your local phone company for the
2. Dial the number you
caller’s name and number to be displayed.
wish to call. For
example, 123-4567
CI DCW ON
When the phone
1234567
rings, the LCD
LINE ERROR
displays a calling
CALLING
screen for two
rings.
3. If you entered a
wrong number,
CI DCW ON
123456
If Caller ID information about the person
calling is not available, this screen remains
on until you answer the call.
press chan/delete to
backspace until the
number is erased.
— OR —
To cancel making the call, press volume/cancel
.
If the Caller ID
information is
received, the LCD
displays:
KATHLEEN ROL
817-858-3333
4. Press talk. The LCD
displays the
CH-10
CH-10
— OR —
channel number.
If the signal is
invalid, the LCD
LINE ERROR
displays:
Note:If the Handset fails to connect with the Base
Unit the Handset beeps and returns to
standby mode.
UKNOWN NUM.
— OR —
5. During your
conversation the
CI DCW ON
LCD displays the
If the number of the
person calling is a
private number, the
LCD displays:
00:00:01
PRIVATE NAME
call timer.
PRIVATE NUM.
When you have finished with the conversation,
press talk to hang up.
— OR —
— OR —
If the name of the
person calling is a
private name, the
LCD displays:
PRIVATE NAME
Place the Handset back on the Base Unit.
817-858-3333
— OR —
If the number of the
person calling is
unknown, the LCD
displays:
UKNOWN NAME
UKNOWN NUM.
— OR —
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If the name of the
person calling is
unknown, the LCD
displays:
Redialing the Last Number
Called
UKNOWN NAME
PRIVATE NUM.
1. Remove the Handset from the Base Unit.
2. Press talk
.
Using the Speakerphone
CH-10
CH-10
To use the
speakerphone to
answer a call, press
speaker on the Base
Unit. Direct your voice
to the microphone on
the bottom of the Base
Unit. To hang up, press
speaker again.
Note:If the Handset fails to connect with the Base
Unit the Handset beeps and returns to
standby mode.
3. Press redial/pause
.
CI DCW ON
1234567
Note: Adjust the speakerphone volume by
pressing L for louder or M for softer.
Note:If the last number dialed is longer than 12
digits, the display will scroll to the left until
the last number is shown in the display.
Answering a Call with AutoTalk
Enabled
If you have enabled the AutoTalk feature, just
remove the Handset from the Base Unit to answer
an incoming call. See “Setting the AutoTalk
Feature” on page 18 for details on setting
AutoTalk.
4. During your
conversation the
CI DCW ON
LCD displays the
00:00:01
call timer.
If the Handset is off the Base Unit, press any key
to answer an incoming call.
5. When you have finished with the conversation,
press talk to hang up.
Answering a Call without AutoTalk
Enabled
— OR —
Place the Handset back on the Base Unit.
When the phone
rings, pick up the
Handset and press
talk.. The channel
number is displayed
for 2 seconds.
CH-10
Using the Flash Key with Call
Waiting
CH-10
Note:You must subscribe to call waiting service
from your local phone company to use
this feature.
During your
1. While talking you
conversation the
CI DCW ON
LCD displays the
hear the call waiting
KATHLEEN ROL
signal.
00:00:01
call timer.
817-858-3333
When you are finished with the conversation,
press talk to hang up.
2. Press flash/function to
switch to that call.
CI DCW ON
— OR —
00:00:01
Place the Handset back on the Base Unit.
3. To switch back to your original call, press
flash/function again.
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Using Caller ID
The Caller ID Display
The LCD displays information about the current call and previous calls received on your EXAI918
cordless phone, including the total calls received, and the number of new calls received.
The LCD display backlight is always active while the Handset is on the Base. When the Handset is
removed from the Base, the LCD display backlight turns off immediately. To reactivate the LCD
backlight, you need to press caller id
.
LCD with Handset on Base
NEW TOT L
A
02
10
NO NEW CALLS
WITH NEW CALLS
LCD with Handset off Base and Caller ID Pressed
TOTAL CALLS
10
NEW TOT L
A
02
10
NO NEW CALLS
WITH NEW CALLS
Note:The EXAI918 can store information on up to 30 different calls. Information on new calls received
after 30 calls will be stored, and the oldest call in memory will be deleted.
Viewing Calls in Memory
1. The status LED
blinks, indicating
when you have
To dial the number currently displayed, press
the talk key.
To add a
1
for long distance dialing, press
1
received new calls.
and then press the talk key.
Note:If the number is longer than 12 digits, the
display will scroll to the left until the last
number is shown in the display.
5. To see all calls
END
stored in memory,
press the L key
repeatedly until the
LCD displays END.
2. Remove the Handset from the Base Unit.
817-858-3333
3. Press caller id
.
TOTAL CALLS
10
6. To see the time and day a call was received:
a. While the name
and number are
displayed,
press *.
05-10
4. To view calls stored
in memory, Press
the M or L keys.
10:05 AM 18
KATHLEEN ROL
817-858-3333
b. To return to the
name and number
display, press *.
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6. To see how many times a caller has phoned:
a. While the name
3. Press and hold
chan/delete for at
least three seconds.
A double beep tone
sounds to confirm
the message has
been deleted.
and number are
displayed,
KATHLEEN ROL
6 CALLS
press 9/#
.
b. To return to the
name and number
display, press 9/#
.
Calling the Displayed Number
The next name and number is displayed.
1. To dial the number currently displayed, press
4. Repeat steps 2 and 3 to delete any other calls
from the caller id memory.
the talk key.
2. To add a 1 for long distance dialing, press
1
5. Press caller id when finished.
and then press the talk key.
Deleting Caller ID messages
Only individual messages can be deleted on the
EXAI918. To delete messages follow the steps
below.
1. Press caller id
.
TOTAL CALLS
10
2. Press L or M to
scroll to the call you
want to delete.
KATHLEEN ROL
817-858-3333
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Programming Your Phone
Storing a Caller ID memory number in Dial Memory
There are 20 dial memory locations in the EXAI918 3. Press L or M until
cordless phone.
KATHLEEN ROL
the call you want to
store is displayed.
817-858-3333
You can store any number in your Caller ID
memory in Dial Memory so it can be used later with
memory dialing. See Calling a Number Stored in
Memory on page 24 for details on how to use the
memory dial feature.
4. Press mem
.
LOCATION?
6 CALLS
1. Remove the Handset from the Base Unit.
2. Press caller id
.
5. Enter the memory
location, for
TOTAL CALLS
10
STORING
6 CALLS
example, 05. You
hear a confirmation
beep and the LCD
displays:
6. Press caller id to return to Standby mode.
Entering a Number in Dial Memory
There are 20 dial memory locations in the EXAI918 cordless phone.
You can manually enter any number into dial
memory so that it can be dialed later.
For example, to enter the name Bob Jones:
Press M until B is
displayed in the
LCD.
1. Remove the Handset from the Base Unit.
NAME?
B
2. Press flash/function.
DIAL MEMORY?
MEM-1 EDIT-0
Press 2 to move
one character to the
right.
NAME?
Bo
3. Press
1.
PHONE NO.?
MEM-1 EDIT-0
Press M until o is
displayed in the
LCD.
NAME?
Bo
4. Enter the phone
number you want to
store. For example,
PHONE NO.?
1234567
Press 2 to move
one character to the
right.
123-4567
.
NAME?
Bo
5. Press mem
.
NAME?
Press M until b is
displayed in the
LCD.
NAME?
Bob
6. Enter a name up to 12 characters long using
the M and L keys to select characters and the
0 or 2 to move one character to the left
or right.
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Continue until the
name Bob Jones is
displayed in the
LCD.
8. Enter a memory
location for the
number. For
NAME?
STORING
6 CALLS
Bob Jones
example, press 05
to assign location
05 to the number.
You hear a
confirmation beep
and “Storing”
7. Press mem
.
LOCATION?
6 CALLS
displays.
Calling a Number Stored in Memory
Use this feature to dial a number previously stored
in memory. See Storing a Caller ID memory
number in Dial Memory on page 23 or Entering a
Number in Dial Memory on page 23 for details.
3. Enter the memory
05 Bob Jones
1234567
location. For
example, for
memory location
05, press 05
.
1. Remove the Handset from the Base Unit.
Note:If you want to dial a different number stored
in dial memory, use the L and M keys to
scroll through the numbers stored in
memory.
2. Press mem
.
LOCATION?
6 CALLS
4. Press talk to dial the number.
Editing and Deleting Numbers in Dial Memory
Use this feature to edit or delete numbers stored in dial memory.
1. Remove the Handset from the Base Unit.
To delete the entry in dial memory:
2. Press flash/function
.
Press and hold
chan/delete for two
seconds. A
confirmation tone
sounds and the
memory location is
cleared.
DIAL MEMORY?
MEM-1 EDIT-0
05
No memor
y
3. Press
0.
LOCATION?
6 CALLS
To edit the number entry in dial memory, for
example, to change 4567 to 5941:
Press mem
.
4. Enter the memory
location to edit or
delete. For
Bo b Jo nes
05 Bob Jones
1234567
1234567
example, to edit or
delete location 05,
Press chan/delete
four times.
press 05
.
Bo b Jo nes
123
— OR —
Use the L and M
keys to scroll to the
memory location.
05 Bob Jones
1234567
Enter 5941
.
Bo b Jo nes
1235941
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To edit the name entry in dial memory, for example
to change Bob Jones to Tom Jones:
Press L until m is
displayed in the
LCD.
Tom Jones
1235941
Press mem twice.
Bo b Jo nes
1235941
Press mem
.
STORING
6 CALLS
Press L until T is
Tob Jones
displayed in the
LCD.
1235941
Press 2 twice to
move two
characters to the
right.
Tob Jones
1235941
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The Integrated Answering System
The EXAI918 has a built-in Answering System which answers incoming calls and records your
messages. You can also use your new Answering System to record a conversation, leave a memo
message for someone else who uses the phone, or to announce a special message when you’ll be away
from your phone.
Features
• Digital Tapeless Recording
• Approximately 20 Minute Record Time
• Remote Telephone Operation • Call Screening
• Selectable Outgoing Messages • Calling Party Control
• Built in Flash Memory Backup • Time and Day Stamp
• Toll Saver Switch
• Memo Messaging Capability
Digital Tapeless Recording allows you to quickly review your messages, saving or deleting the
messages you choose. You’ll never have to worry about a tape wearing out or resetting properly.
Your EXAI918 is an advanced, integrated system which offers you maximum flexibility, but please read
through the sections that explain all of the features before using your Answering System.
Answering System Setup
Turning the Answering System
On/Off
Setting the Clock
The clock in your EXAI918 Answering System
starts when power is applied to the Base Unit. To
set the clock to the proper day and time, follow
these steps.
Note: To use the answering system for the first
time, press answer to turn the system on.
1. Press caller id on the
1. To turn the
Handset.
Answering System
on, press answer
.
2. Press flash/function
on the Handset.
3. Enter the number
A tone sounds, and the current outgoing
message plays on the Base Unit speaker. A
second tone sounds to indicate the unit is
ready to answer calls, and the Message
Counter LED turns on.
Day of the Week
Sunday
Monday
Press
which corresponds
to the day.
0
1
2
3
4
5
6
Tuesday
Wednesday
Thursday
Friday
2. To turn the Answering System off, press answer
again.
Saturday
The Message Counter LED turns off.
4. Enter the two-digit number for the hour (01-12)
and the minute (00-59).
5.
To set AM, press * on the Handset.
To set PM, press # on the Handset.
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6. Press the
flash/function key
again.
Setting Your Outgoing
Message (OGM)
When you receive a call, the Answering System
answers and automatically plays either a preset
message or your personal outgoing message
(ogm).
Note: A beep indicates the new time is
programmed and the new Time and Day
Stamp is announced from the Base speaker.
Preset Messages
7. You can proceed to set your PIN Code
beginning with Step 3 under “Setting the PIN
Code” or press the flash/function key once more
to return to standby.
The EXAI918 has two messages programmed in
its memory. If the rec time ANN/4/1 is set in the
announce only position (ANN), then the first preset
message below plays twice, and no incoming
messages are recorded. If you select either the
four minute or one minute (4/1) limit for incoming
messages and have not recorded a personal
outgoing message, then the second preset
message below plays.
Setting the PIN Code
You must use your PIN code to access your
Answering System from a touch-tone telephone.
You can set a personal two-digit code (00-99) for
your PIN code.
• “Hello. No one is available to take your call.”
• “Hello. No one is available to take your call.
1. Press caller id on the Handset.
Please leave a message after the tone.”
2. Press flash/function
twice on the
Handset.
Note: A long tone sounds when you press the
flash/function key the second time and
PIN SET appears on the screen.
3. Enter the two-digit number you want to use as
you PIN code.
4. Press flash/function again.
Note:If the rec time ANN/4/1 switch is in the
“Announce Only” position, the Message
Counter LED displays an A when the system
is in Standby.
A long tone indicates the new PIN number is
programmed.
5. For example, to set
the time to Tuesday
at 3:20 PM, and
3032
0#flash/function
00flash/function
Recording Your Personal OGM
1. To record an
your PIN code to
outgoing message,
00, press caller id
,
press and hold ogm
.
then press
flash/function followed
by these keys:
Start recording after
the long tone.
2. Position yourself
about 12 inches
away from the base
and speak clearly.
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3. When you have finished recording, release the
Setting the Toll Saver Switch
ogm button.
The Ring Time/Toll Saver switch allows you to set
the number of rings the caller hears before your
Answering System answers. You can set the
switch to answer after 2 or 4 rings. In the Toll
Saver (TS) position, the Answering System
answers after two rings when you have new
messages recorded, and it answers after four rings
if there are no new messages. So if you call long
distance to check your new messages, you can
hang up after the second ring and not be billed.
You will hear a tone, and your message will
play on the Base Unit speaker.
Note: You can leave up to a 60-second outgoing
message.
Selecting a Preset OGM
After you have recorded an outgoing message, you
can set your Answering System to play either a
preset message or your outgoing message.
1. Press ogm
.
Your recorded
outgoing message
will begin to play.
2. While your recorded outgoing message is
Using the Reset Button
playing, press ogm again.
If you find that your telephone answering system
doesn’t respond when you press its keys—for
example, after a power outage—you can press the
reset button to return your telephone answering
system to normal operation.
A tone will sound, and you will hear one of the
preset messages. After the message plays, a
tone will sound again and the Answering
System automatically returns to Standby.
Note:Pressing reset does not erase your PIN
(Personal Identification Number) code, Time
Stamp, or the security code between the
Handset and Base Unit.
Note: The message, “Hello. No one is
available to take your call” is played if the
rec time ANN/4/1 is set to announce only.
3. To select your
recorded message
again, press ogm
.
The preset
message will begin
to play on the Base
Unit speaker.
4. While the preset message is playing, press
ogm again.
A tone will sound, and your recorded message
will play. When your message finishes, a tone
will sound again and the Answering System
automatically returns to Standby.
VOX/Calling Party Control
Feature
The Calling Party Control (CPC) feature allows your
Answering System to disconnect and reset if the caller
hangs up before leaving a message. This prevents
your Answering System from using recording time to
record a hang up/dial tone message.
28
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Using Your Answering System
Playing New Messages
Repeating a Message
1. Press 8 to listen
to your new
1.
Press
to
62
review your
messages.
messages when the
message counter is
flashing.
The time stamp is
announced after
each message
plays, and the
Message Counter
LED displays the
number of the
2.
Press
to replay a
message.
at anytime
1
message playing.
2. When all messages have played, a long
tone sounds.
3. The message counter LED stops flashing,
indicating that all of the new messages have
been reviewed and saved as old messages.
Pressing
during a message returns the
1
system to the beginning of that message.
Playing Old Messages
Pressing again before the message replays
1
1.
Press
.
62
causes the system to scan back one message.
If you have several messages, press until
you return to the message you want to replay.
1
When you press
play/stop with new
messages, the unit
announces how
many new and old
messages there
then plays the
3.
Press
at anytime to stop reviewing
62
messages and return to Standby.
Note: The system will automatically return to
Standby when all the messages have played.
messages starting
with the oldest.
Skipping a Message
1.
Press
review your
messages.
to
62
The time and day
each message was
received is
announced after the
message is played.
The Message
Counter LED
displays the number
of the message
playing.
2.
Press
again at
62
any time to stop
listening to your old
messages.
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2.
Press
to skip to the next
message.
at anytime
3
Deleting All Messages
You can delete all your messages without deleting
each separate message.
1.
Press and hold
.
4
Note: You must
review all new
messages before
using the “Delete All
Messages” feature.
Each time
is pressed, the system scans
3
forward one message. If you have several
messages, press until you get to the
3
message you want to play.
2. A long tone sounds once the messages have
been deleted.
3.
Press
at anytime to stop reviewing
62
messages and return to Standby.
Important: This cannot be undone, so be sure
you want to delete all the messages before
using the “Delete All Messages” feature.
Note: The system automatically returns to
Standby when all messages have played.
Deleting a Message
Message Full Indication
1.
Press
review your
messages.
to
62
The EXAI918 has a maximum record time of
approximately 20 minutes, or up to 40 incoming
messages. When the memory is full, the
Answering System will not record incoming calls.
To return the system to normal operation, follow
these steps.
1. When the memory
is full, the phone will
ring 10 times before
the announcement
“No remaining time”
plays.
2. If you decide to
delete a message,
press and hold
4
anytime during the
message.
The system beeps
and immediately
goes to the next
message.
2. Delete some or all of your messages.
Note: When you press
, you are deleting
4
the message. Once you delete the message, it
cannot be replayed.
3. When all messages have played, a long
tone sounds.
30
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Leaving a Memo Message
You can use the EXAI918 to leave a Memo
Message up to 60 seconds long for someone else
who uses your Answering System.
2. When the message
counter begins to
count up (1,2,...),
speak into the
To record a memo message, follow these steps:
microphone. When
you finish speaking,
1. Press and hold
release memo
.
memo
.
There is a tone, the
Message Counter
begins to flash, and
the system returns
to standby.
Remote Operation
You can operate your EXAI918 while you’re away from home by calling from any touch-tone phone.
When using this feature, you cannot change the Time and Day Stamp or your PIN code from a
touch-tone phone.
Using a Touch-Tone Phone
5. Use this chart to select the function you want.
Function
Press
[#]+[1]
[#]+[2]
[#]+[3]
[#]+[4]
[#]+[5]
[#]+[6]
[#]+[7]
[#]+[8]
[#]+[9]
[#]+[0]
You can operate your Answering System using any
touch-tone telephone. Use this function to check
for recorded messages, play or delete messages,
or even record a new outgoing message.
Repeat
Play Message
Skip
1. Call your telephone number.
Delete Message
Answer On/Off
Stop
2. During the outgoing
message playback,
Record OGM/Rec Stop
Play New Message
Review OGM
Help
press # followed by
your PIN number.
6. When you’ve finished, hang up to exit the
system.
3. The Answering System announces the Time
Stamp followed by the number of new
messages stored in memory. If you have
messages they are played.
Your Answering System automatically returns
to Standby.
4. You then hear intermittent beeps indicating
that the system is in the Command
Waiting Mode.
Note: You must enter a command within 20
seconds or the Answering System hangs up
and returns to Standby.
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Troubleshooting
If your EXAI918 Integrated Telephone Answering Device is not performing to your expectations, please
try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service
at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.
Telephone Troubleshooting Chart
Problem
Suggestion
• Make sure AC Adapter is plugged into the Base
Unit and wall outlet.
Status light won’t come on when Handset is placed
in Base Unit.
• Make sure Handset is properly seated in Base
Unit.
• Make sure that the charging contacts on the
Handset and Base Unit are clean.
• Make sure that the Base Unit antenna is fully vertical.
• Move the Handset and/or Base Unit to different
locations and try again.
Audio sounds weak and/or scratchy.
Can’t make or receive calls.
• Press C to select another channel.
• Check both ends of the Base Unit telephone line
cord.
• Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
• Disconnect the AC Adapter for a few minutes,
and then reconnect it.
• Nickel-Cadmium battery pack may be weak.
Charge the battery on the Base Unit for 15–20
hours.
Handset doesn’t ring or receive a page.
• Rotate the Base Unit antenna fully vertical.
• The Handset may be too far away from the Base
Unit.
• Place the Base Unit away from noise sources.
• The Digital Security Code may be erased. Set the
Digital Code. (See page 15.)
• Set the Base Ringer Switch to on
.
Base Unit doesn’t ring.
• Check for new Caller ID Names/Numbers
Status light keeps blinking.
33
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Answering System Troubleshooting Chart
Problem
Suggestion
• Make sure that the Base Unit is plugged in.
Answering System does not work.
• Make sure the Answering System is turned on.
• Press the reset button to reset the system after an
AC line spike.
• Set the rec time ANN/4/1 switch in either the
Answering System does not answer calls.
Messages are incomplete.
4-minute or 1-minute position.
• The memory may be full. Delete some or all of
the saved messages.
• The incoming messages may be too long.
Remind callers to leave a brief message.
• The memory may be full. Delete some or all of
the saved messages.
• Adjust the volume control on the Base Unit.
No sound on the Base Unit speaker during call
monitoring or message playback.
• Make sure you’re using the correct PIN number.
Cannot access remote call-in features from another
touch-tone phone.
• Use a phone which can transmit tones for up to
two seconds, or use another touch-tone phone to
access the remote call-in features on your
EXAI918.
EXAI918
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Specifications
General – The EXAI918 complies with FCC Rules, Parts 15 and 68.
Frequency Control
Modulation
Phase Locked Loop (PLL) Synthesizer
FM
Operating Temperature
– 10° to 50° C
Base Unit
Transmit Frequency
Power Requirements
Size
925.999 to 927.952 MHz (40 Channels)
9V 350 mA (from AC adapter)
3/4
7
in. (H) x 7 in. (W) x 2 in. (D)
Weight
Approx. 20 oz.
Handset
Transmit Frequency
Power Requirements
Size
902.078 to 904.030 MHz (40 Channels)
Rechargeable Ni-Cd Battery Pack
3/4
1/8
1/2
6
in. (H) x 2
in. (W) x 1
in. (D) (w/o antenna)
Weight
Approx. 11.7 oz. (including battery)
Battery
Capacity
600mAh 3.6V
7 hours
Talk Mode
Standby Mode
14 days
Answering System
Memory Type
Digital Tapeless Recording
Memory Capacity
Message Length
approx. 20 min. (40 messages)
1 min. or 4 min. incoming message (max.)
60 sec. outgoing message (max.)
Specifications, Features, and availability of Optional Accessories are all subject
to change without prior notice.
35
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One Year Limited Warranty
Important:
Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION (“Uniden”)
ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from
defects in materials and craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate and be of no further effect 12 months after the date
of original retail sale. The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B)
modified, altered, or used as part of any conversion kits, subassemblies, or any configurations not sold by Uniden, (C)
improperly installed, (D) serviced or repaired by someone other than an authorized Uniden service center for a defect or
malfunction covered by this warranty, (E) used in any conjunction with equipment or parts or as part of any system not
manufactured by Uniden, or (F) installed or programmed by anyone other than as detailed by the Operating Guide for this
product.
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this warranty is in
effect, warrantor will either, at its option, repair or replace the defective unit and return it to you without charge for parts, service,
or any other cost (except shipping and handling) incurred by warrantor or its representatives in connection with the performance
of this warranty. Warrantor, at its option, may replace the unit with a new or refurbished unit. THE LIMITED WARRANTY SET
FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND
EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING
BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE
REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this
exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. This warranty is void outside the United States of America.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in this Operating Guide
you are certain that the Product is defective, pack the Product carefully (preferably in its original packaging). The Product
should include all parts and accessories originally packaged with the unit. Include evidence of original purchase and a note
describing the defect that has caused you to return it. The Product should be shipped freight prepaid, by traceable means, to
warrantor at:
Uniden America Corporation
Parts and Service Division
4700 Amon Carter Boulevard
Fort Worth, TX 76155
(800) 297-1023, 8 AM to 5 PM Central, Monday through Friday
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Covered under one or more of the following patents:
4,511,761 4,523,058 4,595,795 4,797,916
5,426,690 5,650,790 5,660,269 5,661,780 5 768 345
©1999 Uniden America Corporation. All rights reserved.
Printed in the USA.
OMEXAI9182299
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Recording your Outgoing Message
To ensure the clearest recording for your personal outgoing message, please speak within
6 inches of the base unit’s microphone.
© February 1999, Uniden America Corp.
EXAI918 Addendum
Recording your Outgoing Message
To ensure the clearest recording for your personal outgoing message, please speak within
6 inches of the base unit’s microphone.
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© February 1999, Uniden America Corp.
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