DECT4096 Series User's Guide
What's in the box?
Telephone cord
with two line
support
DECT4096 two-line base with
dual answering
Corded
handset
system
Base AC
adapter
(PS-0034)
Desk stand/wall
mount bracket
Coiled
cord
D E S K
WALL
You will also find:
DCX400
If you purchased You should
accessory
handset and
charger
model number:
DECT4096
have:
Rechargeable
battery pack
(BT-1018)
1 of each
DECT4096-2
DECT4096-3
DECT4096-4
DECT4096-5
DECT4096-6
2 of each
3 of each
4 of each
5 of each
6 of each
Battery
cover
Charger AC
adapter
(PS-0035)
Belt clip
If any items are missing or damaged, contact our Customer Care
Line immediately. Never use damaged products!
If You...
Contact Uniden’s... Phone Number
Customer Care
Line*
817-858-2929 or
800-297-1023
have a question or problem
need a replacement part or accessory Parts Department*
800-554-3988
need special assistance due to a
disability
Accessibility Help
Line
800-874-9314
(voice or TTY)
* During regular business hours, CST. Visit our website for detailed business hours.
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Installing Your Phone
Set Up the Base
Attach the stand
Before you attach the stand, you have to decide if you want the
phone to rest on a desk or hang on a wall.
For desktop use
1. Turn the stand so the
Desk
word
is right-
side up (it will be on
the right).
DESK
2. Insert the tabs into
the notches marked
A L L
W
W
ALL
DESK
Desk
at the top of the
base.
3. Press in on the latch
and slip it into the notch.
For wall mount use
D E S K
W
ALL
1. Turn the stand so the
DESK
WaLL
word
is right-
W
ALL
side up (it will be on
the right).
2. Insert the tabs into
the notches marked
WaLL
at the bottom of
the base.
3. Press in on the latch
and slip it into the notch.
To remove the stand
Press in on the latches and slide them out of the notch.
Connect the corded handset
Use the coiled cord to connect the
corded handset to the connector
on the left side of the base.
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Connect the power and telephone cords
1. Connect the base AC adapter to the AC IN 7.8V jack and route the
cord as shown:
For desktop use
For wall mount use
DESK
W
ALL
D E S K
W
ALL
A L L
W
DESK
DESK
W
ALL
2. Connect the included two-line telephone cord to the TEl lINE 1/2
jack. If your phone
company uses a separate
phone jack for each line,
connect a standard
Connect the
telephone cord
here first.
K
TeL
telephone cord to the
LINe 2
TE
L
LI
N
E
2
A
C
TE
L
IN
L
INE
7.
8V
1
/2
W
ALL
jack. Route the cords
IF you have a separate
jack for line 2, connect
another phone cord here.
as shown above.
3. Connect the cord from
TEl lINE 1/2 to a two-line phone jack.
OR
If your phone company uses a separate phone jack for each line,
connect the cord from TEl lINE 1/2 to the jack for line 1; then,
TeL LINe 2
connect the cord from
the jack for line 2.
4. Plug the AC adapter into a standard 120 V AC power outlet.
Place the phone on the wall
1. On the front of the base,
pull the clip that holds the
corded handset in place
out of its slot.
2. Rotate the clip 180 degrees.
3. Flip it from front to back and slide it
back into the slot.
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4. Place the mounting slots
over the pins
on the wall
plate, and
DESK
slide the base
down to lock it
into place.
W
ALL
D E S K
W
ALL
Test the
Connection
Pick up the corded
handset from the
(To telephone jack
for second line.)
base. The phone should pick up line 1 automatically and change the
display to show Talk , and you should hear a dial tone. When you
get a dial tone, make a test call.
If...
Try...
checking the connection between the
base and the phone jack: make sure the
the display says
or you don't hear a dial tone
Check
cord is connected to TEl lINE 1/2
.
see page 43 for tips on avoiding
there's a lot of noise or static
interference.
SUN 12:00A
Test Line 2
12/31/08
Once you can make calls on line 1, make a
test call on the second line. Pick up the
corded handset and press the unmarked
LINe2
LINE2
LINE1
MENU
key under
. You should hear a dial
tone and the display should show Talk
.
If...
Try...
checking the connection between the
the display says
or you don't hear a dial tone
Check base and the phone jack: if you have a
separate jack for each line, make sure the
cord is connected to TEl lINE 2
.
ꢂ
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Changing from Tone to Pulse Dialing
Phones can communicate with the telephone network in two ways:
tone (DTMF) or pulse dialing. If you know your phone company uses
pulse dialing or the test call for line 1 did not work, follow these steps:
MeNu
1. With the phone in standby, press
.
ok
up
DoWN
to highlight Global Setup, then press
2. Use
or
.
LINe1
3. When your phone prompts you to select a line, press
.
ok
up
DoWN
to highlight Dial Mode, then press
4. Use
or
.
ok
5. Highlight Pulse, then press
. The phone sounds a confirmation
tone. Try making another test call using line 1.
If your test call on line 2 did not connect, follow the same
LINe2
process, but press
in step 3.
If you use pulse dialing and you need to send DTMF tones during a
call (if you're using an automated response system, for example),
press to temporarily switch to tone dialing. When the call ends, the
phone automatically returns to pulse dialing mode.
Set Up the Accessory Handset(s)
If your phone came packaged with accessory handsets, follow the
steps below to get your cordless handsets ready for use.
Install the battery
1. Unpack all handsets, battery packs, and
battery covers. If any handset has the
battery cover already attached, press in on
the notch and slide the cover down and off.
2. Line up
the battery pack connector with
the jack inside the handset. (The
battery connector will only fit
one way.)
3. Push the battery pack connector
in until it clicks into place. Tug
gently on the wires to make
sure the battery pack is securely
connected.
ꢃ
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4. Place the cover over the battery
compartment and slide it up into place.
Connect the charger
1. Connect a charger AC adapter to each
charger's AC IN 8V jack and set the
plug into the notch as shown. (These
adapters might already be
connected.)
2. Plug the other end of the adapter into
a standard 120V AC power outlet.
V
8
N
I
C
A
3. Place each handset in a charger with
the display facing forward. The
CHArGE light should turn on.
If...
Try...
the CHArGE
light doesn't
turn on
-
-
-
reseating the handset.
checking the AC adapter connection.
seeing if the outlet is controlled by a wall
switch.
Charge all handsets completely (about 15 hours)
before using them.
Test the connection
Pick up each handset and press
and the display should say Talk. (Press
TaLk
. You should hear a dial tone,
eND
to hang up.)
If you can't get a dial tone or the handset display says Unavailable, try
ꢄ
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Getting to Know Your Phone
Parts of the Base
If the key name is spelled out on the key itself, it's not labeled in the
drawing below.
Handset clip
Hook switch
PHONEBOOK/LEFT
Display
PLAY/STOP
UP
CALLER ID/
RIGHT
DOWN
Soft keys
DELETE
12-key
dial pad
SPEAKER
Microphone
(on back)
DO NOT
DISTURB
INTERCOM/
HOLD
Base keys and how they work
Key name
What it does
(and icon)
-
-
-
In standby or during a call: open the phonebook.
During text entry: move the cursor to the left.
In the first 2 seconds of a message: go to the previous
message.
PHoNEBooK/
lEFT (
/
)
-
Anytime after that: go to the beginning of this message.
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Key name
(and icon)
What it does
PlAY/SToP
-
-
In standby: start playing messages.
While a message is playing: stop playing messages.
(
)
-
-
-
In standby: increase the ringer volume for line 1 or line 2.
During a normal call: increase the earpiece volume.
During a speakerphone call or while a message is playing:
increase the speaker volume.
UP (
)
-
In the menu or any list: move the cursor up one line.
-
-
-
In standby or during a call: open the Caller ID list.
During text entry: move the cursor to the right.
While a message is playing: skip to the next message.
CAllEr ID/
rIGHT
(
/
)
-
-
-
In standby: decrease the ringer volume for line 1 or line 2.
During a normal call: decrease the earpiece volume.
During a speakerphone call or while a message is playing:
decrease the speaker volume.
DoWN (
)
-
-
In the menu or any list: move the cursor down one line.
The soft keys automatically change their function based on
SoFT KEYS
-
-
-
While a message is playing: delete this message.
In standby: delete all messages.
While entering text: delete one character, or press and
hold to delete all the characters.
DElETE (
oN/oFF
)
-
-
In standby: turn the answering system on or off.
While this station is ringing: mute the ringer for this call
only.
During a call: mute the microphone.
In the menu or any list: exit the menu completely.
mUTE/ExIT
-
-
CoNFErENCE
-
During a call: conference two lines together.
INTErCom/
HolD
-
-
In standby: page a handset using the intercom.
During a call: put the call on hold and start a call transfer.
-
-
-
In standby: start a speakerphone call (get a dial tone).
During a normal call: switch to the speakerphone.
During a speakerphone call: hang up.
SPEAKEr
(
)
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Key name
(and icon)
What it does
Do NoT
DISTUrB
-
In standby: turn the Do Not Disturb feature on or off (see
page 32).
(
)
rEDIAl/
PAUSE
-
-
In standby: open the redial list.
While entering a phone number: insert a 2-second pause.
Parts of the Handset
Message
waiting LED,
visual ringer
Earpiece
Display
Soft keys
TALK/FLASH
PHONEBOOK/
LEFT
UP
END
CALLER ID/
RIGHT
DOWN
12-key
dial pad
REDIAL/
PAUSE
SPEAKER
INTERCOM/
HOLD
Charging
contacts
Microphone
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Handset keys and how they work
Key name
What it does
(and icon)
-
-
-
In standby: increase the ringer volume for line 1 or line 2.
During a call: increase the call volume.
In the menu or any list: move the cursor up one line.
UP (
END
)
-
-
During a call: hang up.
In the menu or any list: exit and go to standby.
CAllEr ID/
rIGHT (
-
-
In standby or during a call: open the Caller ID list.
During text entry: move the cursor to the right.
)
SPEAKEr (
)
-
Switch a normal call to the speakerphone (and back).
INTErCom/
HolD
-
-
In standby: page another station using the intercom.
During a call: put the call on hold and start a call transfer.
rEDIAl/PAUSE
-
-
In standby: open the redial list.
While entering a phone number: insert a 2-second pause.
(
)
-
-
-
In standby: decrease the ringer volume for line 1 or line 2.
During a call: decrease the call volume.
In the menu or any list: move the cursor down one line.
DoWN (
)
PHoNEBooK/
lEFT
-
-
In standby or during a call: open the phonebook.
During text entry: move the cursor to the left.
(
)
-
-
In standby: start a telephone call (get a dial tone).
During a call: switch to a waiting call.
TAlK/FlASH
-
The soft keys automatically change their function based
on what you are doing. See "Using the Soft Keys" on
SoFT KEYS
ꢈ
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reading the Displays
On the base
Status icon areas
Answering
system status
for:
Day & time
Line 1
SUN 12:00A
12/31/08
Date
Line 2
Caller ID
count
New CID: 4
Current
functions
for:
Soft key 1 Soft key 2 Soft key 3
On the handset
Status
icons
Day and
time
SUN 12:00A
Handset #1
New CID: 2
Handset
banner
Caller ID
count
Current
functions for:
Soft key 1 Soft key 2 Soft key 3
The table below shows the possible icons and what they mean. Since
the icons appear based on what you're doing with the phone, you
won't ever see all of these icons at the same time.
Base Icon
Handset Icon
What it means
The accompanying information (in use, on
hold, etc.) applies to line 1.
or
The accompanying information (in use, on
hold, etc.) applies to line 2.
or
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Base Icon
Handset Icon
What it means
The ringer is turned off for 1) line 1 only, 2)
line 2 only, or 3) both. This station will not ring
when a call comes in on the indicated lines.
You have a voice message waiting (see "Using
Voice Message Notification" on page 34).
Privacy Mode is on: no other station can join
your call.
The speakerphone is on.
The microphone is muted, and the caller can't
hear you.
The alarm is set. (See "Using the Alarm
NA
NA
NA
NA
T-coil mode is on. (See "Do you use a T-coil
The battery is 1) fully charged, 2) half charged,
3) getting low, or 4) empty.
The signal from the base is 1) very weak, 2)
low, 3) strong, or 4) very strong.
Answering system status icons
The icons on the right hand side of the base display indicate the
status of the answering system. Each icon will appear separately
for line 1 (at the top) and line 2 (at the bottom). See Using Your
Icon
What it means
The answering system is off: it will not answer the phone.
The answering system is set to announce only: it will
answer the phone but will not record any messages.
The answering system memory is full: you must delete
some saved messages.
This number indicates the number of new messages for
each line.
through
01
59
ꢀꢀ
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Using the Soft Keys
Soft keys are controlled by the software: they will automatically
change their function depending on what you're currently doing:
Soft keys with the phone in standby
on the base
on the handset
SUN 12:00A
SUN 12:00A
12/31/08
Handset #1
New CID: 2
New CID: 4
12
Soft key Soft key 2 Soft key
Soft key 1 Soft key 2 Soft key 3
1
3
Soft keys in the main menu
on the base
on the handset
<Options>
<Options>
Handset Setup
Ans. Setup
Base Setup
Ans. Setup
12
Soft key Soft key 2 Soft key
Soft key 1 Soft key 2 Soft key 3
1
3
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The description of the soft key's current function appears in the
bottom of the display directly above the corresponding key.
If the description for a soft key is blank, that key doesn't currently
have a function.
Sometimes, the current function of a soft key can duplicate the
function of a regular key. If this happens, you can press either key.
When this manual refers to a soft key, it uses the soft key's
description printed on a black background.
Common soft key descriptions
The table below lists some soft key descriptions that the phone uses
across several menus or operations. These are not all the soft key
descriptions, but these are probably the ones you'll see most often.
Soft key description: What it does:
Go back to the previous screen. Any unsaved
changes on the current screen will be canceled.
BACK
Cancel the current operation without saving any
changes.
CANCEl
DElETE
Erase the highlighted item.
lINE1
Use line 1 for the current operation.
lINE2
Use line 2 for the current operation.
mENU
Open the main menu screen.
mUTE
Turn off the ringer, speaker, or microphone.
Select the highlighted option or confirm the
current operation.
oK
Show available choices for the current operation
or for the highlighted item.
oPTIoNS
SElECT
Choose the highlighted option.
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Entering Text on Your Phone
When you want to enter text into your phone (for example, a name
in the phonebook), use the twelve-key dial pad to enter the letters
printed on the number keys. Here's how it works:
The phone enters the letters in the order they appear on the key.
2
For example, if you press the number key once, the phone
2
enters the letter
A
. Press twice for
B
, and three times for
C.
If you press the key again after the last letter, the phone starts the
same letter sequence with small letters. If you press four times
2
2
in a row, the phone enters
and six times for
a
(small letter). Press five times for
b,
c
.
If you see the icon [Aa] in the display, the phone enters capital
letters first (A B C), then small letters (a b c), then the number on
the key ( ). The icon [aA] means the phone starts at the small
2
letters, so it enters small letters first, then the number on the key,
then capital letters.
The phone automatically uses a capital letter for the first letter and
any letter right after a space; all other times, it uses small letters.
If two letters in a row use the same number key, enter the first
CaLLer ID/rIGHT
letter, then use
to move the cursor to the next
position to enter the second letter.
Switch between capital
and small letters
Press
.
PHoNEBooK/lEFT
CAllEr ID/rIGHT
Press
left or
right.
to move the cursor to the
to move the cursor to the
Move the cursor
# PoUND
).
Leave a blank space
Erase one letter
Press
(
Move the cursor to the letter you want to erase
DElETE
DElETE
and press the
can also press
soft key. (On the base, you
.)
DElETE
Erase the entire entry
Press and hold
.
Enter punctuation or a
symbol
0
Press to rotate through the available symbols.
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Using the menus
The menus are designed to be as easy as possible. Some users don't
even need the manual once they know how to perform these actions:
To open the menu,
press
To close the
menu:
MENU
on the
<Options>
Retrieve Msg
Handset Setup
Ans. Setup
handset,
press END;
on the base,
press
Use UP and
DOWN to move
the cursor.
MUTE/EXIT.
Clock Setup
Global Setup
BACK
OK
Go back one
screen.
Select the
current item.
If you don't press any keys for thirty seconds, the phone times
out and exits the menu. (When setting the day and time, the
time-out period is extended to two minutes.)
mENU
Open the menu Press
.
-
The cursor (the black bar with the white text) shows
which menu item is currently highlighted; when you're
entering characters, the cursor shows where you are in
the line.
Move the cursor
UP
to move the cursor up one line.
-
-
-
-
Use
Use
Use
Use
DoWN
PHoNEBooK/lEFT
CAllEr ID/rIGHT
to move it down one line.
to move it one space to the left.
to move it one space to the right.
oK
Select an option Move the cursor to highlight the option, then press
BACK BACK
previous screen phone exits the menu.
.
Return to the
Press
. If you press
on the first screen, the
END
mUTE/ExIT
On the handset, press
; on the base, press
(If you open the menu during a call, press
out of the menu without hanging up.)
.
BACK
Close the menu
to back
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The next several pages list all the available menu options and how to
use them. Most of the menus are the same for the base and cordless
handsets; any option that is available only for the base or handset is
noted in the description.
The Handset and Base Setup menu
When you open the menu on a handset, this menu is called Handset
Setup. On the base, this menu is called Base Setup. Each of these
options can be set separately for each station. (A station can be any
cordless handset or the base.)
menu option:
Use it to:
(Handset only) Turn on T-coil mode to reduce noise on
some hearing aids (see "Do you use a T-coil hearing
aid?" on page 43).
T-coil
(Handset only) Set alarms on your handset (see "Using
Alarm Setting
Primary Line
Select the line you want this station to use as the default
line when you make a call (see "Assigning a primary
(Handset only) See the ring tones the handset is using
as the main ring tone for each line. To change the tone,
select the line, then choose a ring tone from the list. (As
you highlight each ring tone, the phone plays a sample
of the tone. When you hear the tone you want, press
Ringer Tones
oK
.)
(Handset only) Turn on the personal ring feature. If you
have Caller ID, this feature lets you assign special ring
tones to anyone in your phonebook: this handset will
use the special ring tone when that person calls.
Personal Ring
Autotalk
(Handset only) Turn on Auto Talk so you can answer the
phone just by picking up the handset from the cradle
(without having to press any buttons).
(Handset only) Turn on Any Key Answer so you can
answer the phone by pressing a key on the twelve-key
dial pad.
Any Key
Answer
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menu option:
Use it to:
(Handset only) Change the name used on the handset's
display. Enter any name up to 10 characters.
Banner
Handset/Base
Language
Change the language used in the display.
Change the contrast of the display.
LCD Contrast
Key Touch Tone Have the keypad sound a tone when you press a key.
The Clock Setup menu
You must set the date and time if you want to use the handset's
alarm feature; setting the clock will also ensure the answering system
stamps your messages with the correct time and day. You can set the
clock from the base or any cordless handset.
1. Open the menu and select Clock Setup
.
2. Use the numbers on the twelve-key dial pad to enter the date.
3. Move the cursor to the next line, then use the dial pad to enter the
time.
to switch between
4. Press
AM and PM; when you're finished, press
save
.
The Global Setup menu
The settings on this menu are separate for each line: changing the
settings for line 1 will not affect line 2, and vice versa. However, the
settings for each line apply to all stations whenever they use that line.
Before changing these settings, make sure the phone is in standby
and all handsets are within range of the base. (Only one station at a
time can change these settings.)
When you select the Global Setup menu, the phone prompts you to
select Line 1 or Line 2. Then, you can choose one of the following
options to change the global settings for that line:
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menu option: Use it to:
Enter your area code so the phone hides the area code
Area Code
on incoming local calls (see "Using Seven-digit Dialing" on
Change the way your phone communicates with the
telephone network (see "Changing from Tone to Pulse
Dial Mode
Set Line
Mode
Do not change this setting unless instructed to by customer
service.
(Base only) Reset the voice message waiting indicator to
bring it back into sync with your voice mail service (see
VMWI Reset
Special Feature menus
The following menus control specific features of your phone. These
menus are explained under the section that describes the feature in
detail:
menu:
Use it to:
For details, see:
Retrieve Msg
(handset only)
Access your answering system "Getting Your
from a cordless handset
Messages" on page 37
Change the settings for the
"Ans. Setup menu
Ans. Setup
Register
Handset (base
only)
Add new handsets or reset
a handset that isn't working
properly.
"Resetting and
registering handsets"
on page 44
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Using Your Phone
Working with Two lines
When performing common tasks, you can let the station use the
primary line, or you can manually choose a particular line for each
task. Using the primary line makes common tasks much simpler, but
you will need to assign a primary line to each station (see below).
If you want to...
make a call
From the base
From a cordless handset
Dial the number, then pick Dial the number, then
-
-
with the primary line
TAlK/FlASH
.
up the corded handset.
press
lINE1
lINE2
by choosing a line
Dial the number, then press
or
.*
answer a call
When a call comes in, the soft keys blink to tell you which line is ringing.
TAlK/FlASH
.
-
with the primary line Pick up the corded handset. Press
-
by choosing a line Press the soft key for the line you want to answer.*
END
or return the
Return the handset to the
cradle.
Press
hang up
handset to the cradle.
INTErCom/HolD
Press
; the soft key blinks to remind
put a call on hold
you the line is on hold. To return to the call, press
lINE1
the soft key (
lINE2
or
) for the holding line.
Press the soft key for the other line; the current call
is automatically put on hold (see above). To return to
the call, press the soft key for the holding line.
switch lines during a
call (automatic hold)
mUTE
mute the microphone
during a call
mUTE/ExIT
Press
.
Press
.
Press again to turn the microphone back on.
mute the ringer for
this call only
While the phone is ringing, While the phone is
mUTE/ExIT
END
.
press
.
ringing, press
* On the base, pick up the corded handset to switch from the speaker to the earpiece.
Assigning a primary line
You can assign a primary line to each station; the station connects
to its primary line whenever it goes off hook (that is, when you press
TaLk/FLasH
on a handset, pick up the corded handset from the base,
). You can bypass the primary line assignment by
speaker
or press
manually choosing line for your current task.
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To assign a primary line, open the menu and select Handset Setup or
Base Setup. Select Primary Line, then choose the line you want this
station to connect to when it goes off hook:
Line 1
Line 2
Always connect to line 1, regardless of either line's status.
Always connect to line 2, regardless of either line's status.
Connect to line 1 except under the following circumstances:
-
-
-
-
there is an incoming call on line 2
there is a holding call on line 2
the answering system has picked up line 2
line 1 is being used for an active call or for screening a call
Auto
(default
setting)
If any one of these conditions is true, the station connects to line 2.
Conferencing two lines together
When you have active calls on both lines, you can join the two lines
together in a conference call.
1. Place the first call on hold.
2. Switch to the other line and start the second call.
MeNu
3. Press
press
, then select Conference. (On the base, you can also
CoNFereNCe
.)
During a conference call, you can speak with both outside callers
at the same time, and the callers can speak with each other.
To separate the conference call back into two independent calls,
press the soft key for either line. The other line is automatically put
on hold, and you can switch between calls normally.
To disconnect both callers at the same time, just hang up normally
eND
(press
or put the handset back in the cradle).
To disconnect one caller at a time, select the line you want to
disconnect, then hang up. Press the soft key to return to the other
caller (on hold).
other stations can also join in the conference call. see Using
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Using the Speakerphone
Both the handset and the base have a speakerphone. To use the
speaker
base speaker, press
instead of using the corded handset.
speaker
TaLk/FLasH
To use the handset speaker, press
instead of
.
To...
From the base
From a handset
make a call: Dial the number, then
SPEAKEr
SPEAKEr
-
to use the primary line
Press
.
.
Press
.
.
lINE1
lINE2
-
to choose a line
Press
or
.*
answer a call
-
SPEAKEr
SPEAKEr
on the primary line
Press
Press
Press the soft key for the line you want to
answer.*
-
by choosing a line
switch a call to the
speakerphone
SPEAKEr
SPEAKEr
Press
.
Press
.
.
SPEAKEr
switch back to the earpiece Pick up the corded handset. Press
SPEAKEr
END
.
hang up a speakerphone call Press
.
Press
speaker
* On the handset, press
to switch from the earpiece to the speakerphone.
Changing the Volume
You can set the volume of the ringer, the earpiece, and the speaker-
phone separately for the base and each cordless handset. The
available volume levels and how to change them are listed below; for
up
DoWN
each item, press
to make it louder or
to make it softer.
Change the When
on the base
on a handset
ringer
volume
the phone is in
standby
select a line, then select Off, Low,
Medium, or High
earpiece
volume
you are on a normal choose one of 6 volume levels for the
call active line
you use the speaker- choose one of 10
choose one of 6
volume levels for
the active line
speaker
volume
phone for a call or
getting messages
volume levels for
the active line
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Using the Caller ID and redial lists
You have to subscribe to Caller ID to use Caller ID features:
contact your telephone provider for more information.
Caller ID list information
redial list information
-
-
-
-
When a call comes in, the phone displays the
caller’s number and name (if available) along
with which line is receiving the call.
The phone saves the information for the last 50
calls received on either line to the CID list. The
phone records which line the call came in on.
When it's in standby, each station displays the
total number of calls received on both lines
since the last time you checked the CID list.
You can edit the list separately on each station.
-
Each station has its
own redial list.
The redial list contains
the last 10 phone
numbers dialed from
that station.
The redial list does
not record which line
was used to dial the
number.
-
-
Using the lists
CAllEr ID/rIGHT
.
Open the CID list
Press
Press
Press
rEDIAl/PAUSE
Open the redial list
.
DoWN
oldest. Press
Scroll through the
CID or redial list
to scroll through the list from newest to
UP
to scroll from oldest to newest.
END
mUTE/ExIT
on the base.
Press
on a handset or
Close the CID or
redial list
BACK
(If you open the CID list during a call, press
back out of the list without hanging up.)
to
Dialing from the CID or redial list
1. Find the entry you want to dial.
2. If the phone number is a toll or long distance call, but there's no 1
at the front of the record, press to add the 1.
TaLk/
3. To dial the entry with the primary line for this station, press
FLasH
or pick up the corded handset from the base; to manually
LINe1 LINe2
choose a line, press
/
to dial the entry.
TaLk/FLasH
You can also go off hook before you open the list. Press
LINe1
or pick up the corded handset (for the primary line) or press
/
LINe2
DIaL
. Find the entry you want, then press
.
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Caller ID and redial menu options
Open the CID or the redial list. Find the entry you want and press
opTIoNs
. Choose one of the following:
Add the selected CID/redial list entry to this station's
phonebook. The phone creates a new phonebook entry,
then prompts you to edit the name and phone number;
cordless handsets also prompt you to choose a personal
Store into PB
Append the selected phone number to an existing
phonebook entry. The phone prompts you to select the
phonebook entry you want to add the number to, then
Store & Edit
Delete Entry
Delete All
Erase this entry from the CID or redial list.
Erase all entries from this station's CID or redial list. (This
doesn't affect the CID or redial lists on any other stations.)
Using Seven-Digit Dialing
If you can make a local call by dialing only seven digits instead of ten,
you can tell the phone to hide your local area code in the CID list.
Do not enter an area code if your phone company requires ten-
digit dialing. You might not be able to dial from the CID list.
1. With the phone in standby, open the menu and select Global
Setup
.
LINe1
LINe2
2. Press
or
, then select Area Code
.
-
0 9
3. Use the number keypad (
) to enter a three-digit area code.
ok
4. Press
when you’re finished.
The phone uses the programmed code as a filter. When calls
come in, the phone compares the incoming area code to the one
programmed for that line. If they match, the phone hides the area
code in the CID list.
#
While reviewing the list, press to toggle the area code off and on.
When you dial from the CID list or save the number to the
phonebook, the phone dials or stores the number exactly as it is
currently displayed.
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Using Call Waiting
A Call Waiting call refers to a call received on a line while that line
is already in use.
Call Waiting and Caller ID on Call Waiting are services provided
by your telephone company. You must subscribe to these services
to use these features.
Call Waiting is independent for each line: Call Waiting calls do not
roll over to the second line.
When you get a Call Waiting call, the phone sounds a tone and
displays any CID information received for the waiting call.
FLasH
TaLk/
To answer a Call Waiting call, press
on the base or
on a handset. The phone company automatically puts the
current call on hold and switches you to the waiting call.
FLasH
FLasH
TaLk/FLasH
to switch between the two calls;
Use
and
remember, each time you switch, there is a short pause before
you're connected to the other caller.
Finding a lost Handset
With the phone in standby, press
INTerCoM/HoLD
on the base. Select
the handset you want to find, or select All to page all handsets at the
same time. The paged handset(s) will beep for 1 minute or until you
INTerCoM/HoLD
press
the handset.
TaLk/FLasH
eND
again or press
followed by on
Using an optional Headset
You can use a standard 2.5 mm telephone
headset with your cordless handsets. To
purchase headsets, contact the Parts
Department (see the front cover).
To install a headset, remove the headset
jack cover and insert the headset plug into
the jack.
(Belt clip
hole)
Just make and receive calls as usual, and
use your headset to talk to the caller after the call connects.
When you connect a headset, the handset automatically mutes
the earpiece and speaker. To re-activate the earpiece or speaker,
just unplug the headset.
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Using the Phonebook
Each station can store up to 100 entries in its phonebook, and each
entry can have two different phone numbers.
Open the
phonebook
PHoNEBooK/lEFT.
Press
DoWN
Scroll through the
entries
Press
to scroll through the phonebook from A
to scroll from Z to A.
UP
to Z or
Jump to entries that
start with a certain
letter
Press the number key corresponding to the letter you
want to jump to.
1. Find the entry you want to dial.
2. To dial with the primary line for this station, press
Quick dial the
primary number for
an entry
TAlK/FlASH
or pick up the corded handset from
lINE1
the base; to manually choose a line, press
/
lINE2
. The phone automatically dials the number
in the first phone number slot.
SElECT
1. Find the entry you want to dial and press
.
2. Select one of the two phone numbers for that
entry.
Dial either number
for an entry
3. To dial the number with the primary line for this
TAlK/FlASH
station, press
or pick up the corded
handset from the base; to manually choose a line,
lINE1 lINE2
press
/
to dial the number.
On the dial pad, press and hold the number assigned
to the phonebook entry you want. The phone opens
the phonebook and goes directly to that entry. Follow
the instructions for dialing an entry above.
Use a speed dial
number to open a
phonebook entry
END
mUTE/
On the handset, press
; on the base, press
. (If you open the phonebook during a call, press
BACK
Close the
phonebook
ExIT
to back out without hanging up.)
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Setting Up Your Phonebook
Creating a new entry
NeW
Open the phonebook with the phone in standby, and press
.
The phone walks you through the phonebook entry items in the order
ok
listed below. On each screen, press
the item or if you want to skip the item:
when you're finished editing
Edit
Name
Enter the name (up to 16 characters) you want to use for this
entry.
Enter the primary number (up to 32 digits) for this entry
exactly the way you would dial it.
-
-
-
If you need the phone to wait before sending the next set of
Edit
Number1
rEDIAl/PAUSE
digits, press
to enter a two-second pause.
If two seconds isn't long enough, you can enter as many
pauses as you want.
Each pause counts as one digit (you'll see a
P
in the number).
Edit
Enter the secondary number for this entry just like you did the
Number2 primary number.
Personal
Ring
selection
(Handset only) Choose the ring tone you want the handset to
use when this person calls. As you highlight each ring tone,
the handset sounds a sample of that tone.
Select the speed dial number (SPD0 through SPD9) you want
to assign to this entry.
-
The speed dial numbers correspond to the numbers (0
through 9) on the twelve key dial pad.
Speed
Dial
-
-
Each speed dial number can be assigned to only one entry.
If the speed dial number is already assigned, the phone
shows the name of the entry assigned to the number. If
you want to change it, select the number, and the phone
overwrites the existing assignment.
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Editing an existing entry
1. With the station in standby, open the phonebook and find the entry you
want.
opTIoNs
2. Press
, then choose Edit.
Edit
Bob Smith
Edit Name
Edit Number1
Edit Number2
987-555-1234
123-555-9876
Clatter
Speed Dial 4
Personal ring (handset
only)
Edit
Speed
Dial
BACK
SELECT
SAVE
3. Highlight the individual item you want to change and press
seLeCT
. The phone goes to the edit screen for that item.
4. Edit the item as described under "Creating a new entry" (above),
ok
BaCk
and press
OR press
.
to cancel editing and return to the main entry.
seLeCT
5. Highlight the next item you want to edit and press
. If
save
you're finished editing this entry, press
.
Phonebook menu options
Open the phonebook with the phone in standby, and press
opTIoNs
to open the phonebook menu. From the main phonebook screen, you
have two options:
Copy the whole phonebook to another station. (You must have
Copy All
at least one cordless handset to use this multi-station feature.)
Erase all the entries in this station's phonebook. (This does not
Delete All
affect the entries saved on any other stations.)
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opTIoNs
If you select an individual entry and then press
these additional options:
, you have
Add an entry to your phonebook. (See "Creating a new
Create New
Copy
Copy this entry to another station. (You must have at least
one accessory handset to use this multi-station feature.)
Edit
Erase this entry.
Delete
Chain Dialing
If you often have to enter a series of digits or a code number
during a call, you can save that code number to a phonebook
entry and use the phonebook to send the code number.
Enter the code number (up to 32 digits) into the phonebook just
like a regular phonebook entry. Be sure to enter the code number
into the phonebook exactly as you would enter it during a call.
During your call, when you hear the prompt to enter the code number:
1. Open the phonebook and find the entry that contains your code
number.
seLeCT
2. Press
want.
and select the number (phone number 1 or 2) you
DIaL
3. Press
to transmit the code. The phone transmits the code
number exactly as you entered it in the phonebook.
BaCk
OR if you change your mind, use
to close the phonebook.
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Using multi-station Features
The expandable base works together with the accessory handsets
to give you some useful multi-station features. (A station can be any
cordless handset or the base.) You must have at least one accessory
handset to use the features in this section.
Expanding Your Phone
Your base supports a total of ten DCX400 accessory handsets,
including any that were supplied with your phone.
Your base might be compatible with other Uniden accessory
handsets: please visit our website for a list of compatible handsets.
Accessory handsets must be registered to the base before you
can use them. Handsets that aren't registered display a Handset
not registered message. For instructions on registering handsets to
this base, see page 44 or refer to the manual that came with the
accessory handset.
Any accessory handsets that came packaged with the base are
already registered to that base for you.
If a handset was previously registered to a base, you have to reset
it so you can register it to a new base (see page 44 for DCX400
handsets).
Using multi-Station Conference Calling
When an outside call
comes in on either
line, the base and
four cordless
handsets can join
in a six-way
conference call with
the outside caller.
To join a call in
progress, just
connect to the
active line (press
LINe1
LINe2
or
).
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To leave a conference call, hang up normally; all other stations
remains connected to the call.
base and four cordless handsets can hold a seven-way call with
both outside callers at the same time.
You can also use the speakerphone for a conference call, just like
you can with a normal call.
Using Privacy mode
You can prevent other stations from joining a call. Start your call as
MeNu
usual, then press
and select Call Privacy. When you hang up,
privacy mode turns off automatically.
As long you have privacy mode on, no other stations can interrupt
your call (you'll see a in the handset display and a in the base
display). To allow another station to join the call, just turn privacy
MeNu
mode off by repeating the process above (press
and select
Call Privacy).
Using Call Transfer
To...
From the base
From a cordless handset
to put the call on hold.
INTErCom/HolD
1. Press
2. Select the station you want to transfer the call to, or select
transfer a
call
All to page all the stations at the same time.
When the other station accepts the call, you'll be disconnected,
but you can join the call again.
SPEAKEr
TAlK/FlASH
Press to return
to the call.
cancel a
transfer
Press
call.
to return to the
1. To answer the page and speak to the transferring station,
accept a
transferred
call
INTErCom/HolD.
press
pick up the corded handset.
lINE1
lINE2
2. To accept the call, press the soft key (
the holding line.
or
) for
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Using the Intercom
Here are some things you need to know about using the intercom:
Whenever the phone is in standby, you can make an intercom call
between stations without using the phone line.
You can make an intercom call from any station, but only two
stations can be in an intercom call at any time.
If an outside call comes in during an intercom call, the phone
shows the CID information. If the other station hasn't answered
the page, the phone cancels the page so you can answer the
incoming call.
To...
From the base
From a cordless handset
INTErCom/HolD
1. Press
.
make an intercom
page
2. Select the station you want to talk with, or select All
to page all the stations at the same time.
INTErCom/HolD.
END
.
cancel a page
Press
Press
Press
INTErCom/HolD
up the corded handset.
INTErCom/HolD
or
TAlK/FlASH
.
answer an
intercom page
or pick Press
leave an intercom
call
INTErCom/HolD.
END
.
Press
Press
lINE1
answer an outside Press the soft key (
lINE2
or
) for the line you want
call during an
intercom call
to answer. The phone automatically disconnects the
intercom call and connects you to the outside line.
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Using Special Features
Using Your Phone During a Power Failure
Because it includes a corded handset, your phone can perform
several of its functions during a power failure. The following features
will operate during a power failure (all other features are disabled):
Making and receiving calls with the base corded handset.
Changing the volume on the corded handset.
Using Call Waiting on a base corded handset call.
Entering pauses when dialing from the base corded handset.
only line 1 is available during a power failure.
While the power is out, the base uses a special ringer; you
cannot adjust the volume of this ringer.
Using Do Not Disturb
The Do Not Disturb or DND feature turns off the ringers of the
base and all handsets at the same time.
Do NoT DIsTurB
With the phone in standby, press and hold
on the
base. The phone automatically turns on the answering system and
shows Do Not Disturb in the display on all stations.
Do NoT DIsTurB
again.
To cancel, press
If you turn the answering system off while DND is on, the phone
turns off DND along with the answering system.
Using the Alarm Feature
You can set 3 different alarms on each cordless handset so your
phone can remind you of important events. When an alarm is set, the
alarm icon ( ) appears on the top of the screen.
Setting an alarm
1. Open the menu and select Handset Setup
.
2. Select Alarm Setting, then select the alarm (Alarm1 Alarm2, or
,
Alarm3) you want to set.
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3. To turn on the alarm, select On. The phone goes to the alarm edit
screen.
Alarm 1
Time setting
Repeat setting
Ringer setting
00:00AM
1 time
No Selection
BACK
SELECT
SET
seLeCT
4. Highlight the time setting and press
.
5. Use the number keys to set the time you want the alarm to ring;
ok
press
when you're finished.
seLeCT
6. Highlight the repeat setting and press
. Select how often
you want the alarm to ring—once only (1 time), every day (Daily),
ok
or on a weekly basis (Select Days)—then press
.
7. If you choose Select Days, the handset prompts you to choose
which days of the week the alarm
Select Days
Monday
should ring. To choose a day,
seLeCT
highlight it and press
; a
check mark appears beside that
to show that it is selected. Select
as many days as you want, then
ok
Tuesday
SELECT
BACK
OK
press
. The alarm will ring on
each day with a check mark beside it.
seLeCT
8. Highlight the ringer setting and press
.
ok
9. Select the ring tone you want the alarm to use, then press
.
seT
10.When you are finished setting all the alarm options, press
activate the alarm. The time and
to
Alarm Setting
08:00AM Weekly
Alarm2
repeat setting will show on the
main Alarm Setting screen. (If you
selected specific days, the repeat
setting displays as Weekly.)
BACK
OK
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When an alarm rings
When the day and time on the phone matches the day and time of an
alarm setting, the handset sounds the
selected tone and displays the alarm
screen.
Alarm
The alarm will ring for one minute.
eND
To turn off the alarm, press
When the phone prompts you to
confirm, press
.
SNOOZE
Yes
.
sNooze
To temporarily turn off the alarm, press
(or just let the
alarm ring for the full minute). The alarm will ring again in five
minutes.
eND
To cancel snooze, press
the next time the alarm rings. When
Yes
the phone prompts you to confirm, press
.
Using Voice Message Notification
This feature supports Frequency-shift keying (Fsk) message
notification. Contact your voice mail provider for more details.
If you subscribe to a voice mail service,
your phone can notify you when you have a
new message waiting on either line. When
you have new messages, the voice message
icon
(
) appears in the display, and the new
message light (at the top of the handset)
blinks.
Resetting the voice message indicator
If the voice message icon remains after you
check your messages, you can reset it from
the base:
1. Open the menu and select Global Setup
.
LINe1
2. When the phone prompts you to select a line, press
or
LINe2
.
3. Select VMWI Reset, then select Yes to reset the indicator.
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Using the Answering System
Each line has a separate answering system. Whenever you access
the answering system, the phone prompts you to choose a line.
After that, any settings or operations will affect only the answering
system for that line. For example, deleting all the messages from the
answering system from line 1 does not affect any messages on the
answering system for line 2.
Setting Up Your Answering System
Recording your outgoing message
Your personal outgoing message or greeting can be between 2
seconds and 30 seconds long. If you don't want to record an outgoing
message, the system will use its pre-recorded greeting:
Hello, no one is available to take your call. Please leave a
message after the tone.
To record your greeting:
1. Open the menu and select Ans. Setup
.
2. Select Line 1 or Line 2, then select Record Greeting
.
sTarT
3. Press
. Wait for the system to say "Record greeting" and
then and begin your recording.
sTop
4. When you're finished, press
new greeting.
. The system plays back your
again. To delete it and try
sTop
5. To keep this greeting, press
DeLeTe
again, press
.
Switch between the pre-recorded greeting and your greeting
1. Open the menu and select Ans. Setup
2. Select Line 1 or Line 2, then select Greeting Options
.
.
3. The system plays back the current greeting (personal or pre-
CHaNGe
sTop
recorded) for this line. Press
to keep the current greeting.
to switch greetings or
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Delete your greeting
1. Open the menu and select Ans. Setup
.
2. Select Line 1 or Line 2, then select Greeting Options
.
DeLeTe
3. While the system plays back the current greeting, press
to erase the personal greeting for this line. (You can't erase the
pre-recorded greeting.)
Ans. Setup menu options
You can change the answering system options separately for each
line. When you select the Ans. Setup menu, the phone prompts you
to select Line 1 or Line 2. Then, you can choose one of the following
options to change the answering system settings for that line:
Enter a 2-digit PIN so you can access your answering
Security Code
system from any touch-tone phone (see page 39).
Set the number of rings (
2
,
4
, or 6) before the answering
system answers the phone. Choose Toll Saver (TS) to
have the system pick up after 2 rings if you have new
messages or after 4 rings if you don't.
Ring Time
Set the amount of time callers have to leave a message,
either
1
minute or
4
minutes. Choose Announce Only
Record Time
Message Alert
if you don't want the system to let callers to leave a
message.
Have the system beep every 15 seconds when you have
a new message; the beeping stops when you listen to all
your new messages. (To mute the alert without listening
to your messages, press any key on the base.)
Ans. Language Change the language of the system's voice prompts.
Turn on the call screen feature so you can hear callers as
Call Screen
they leave messages on the base speaker (see page 38).
Turn your answering system on or off. (To turn your
Ans. On/Off
oN/oFF
system on or off from the base, just press
.)
Switch between your personal greeting and the pre-
recorded greeting or delete your personal greeting (see
page 35).
Greeting
Options
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Getting Your messages
Accessing your system from a handset (remote operation)
You can access your system from a handset whenever the phone
is in standby. Only one handset at a time can access the system
through remote operation, and you can't use remote operation if the
base is using the answering system.
To start remote operation, open the menu and select Retrieve
LINe1
Msg. When the phone prompts you to select a line, press
or
LINe2
.
During remote operation, the handset beeps to let you know it's
waiting for your next command. If you don't press any keys for 30
seconds, the phone returns to standby.
The icons on the handset's number keys and display show you
which number key activates each answering system command;
these commands correspond to the answering system keys on the
base:
Icon
Command Name
Play
Handset key
Base key
PlAY/SToP
2
5
1
3
4
PlAY/SToP
PHoNEBooK/lEFT
CAllEr ID/rIGHT
DElETE
Stop
Repeat
Skip
Delete
How to operate your answering system
From a handset (during
remote operation)
To...
From the base
PlAY/SToP
.
.
2
Press
then select a line Press
The system announces the number of new and old
messages, then plays the first new message followed by
the day and time it was received. Then the system plays
the new messages in the order they were received.
play new
messages
restart the
current message
PHoNEBooK/lEFT
1
Press
.
Press .
ꢂꢆ
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From a handset (during
remote operation)
To...
From the base
PHoNEBooK/lEFT
until you hear the message you
want to replay.
1
Press
repeatedly Press repeatedly until
replay previous
messages
you hear the message
you want to replay.
CAllEr ID/rIGHT
3
skip a message Press
.
Press .
delete a
message
While the message is playing,
While the message is
DElETE
4
press
.
playing, press .
With the phone in standby, press
DElETE
delete all of your
messages
. When the system prompts
Not available.
lINE1
you to select a line, press
lINE2
or
.
After the system plays the new messages,
play old
messages
PlAY/SToP
press
system prompts you to select a
lINE1 lINE2
again. When the
2
press .
line, press
or
.
PlAY/SToP
END
.
exit the system Press
.
Press
Screening Your Calls
Another feature your answering system gives you is call screening.
While the system is taking a message, you can hear the caller on the
base speaker (if you turn on Call Screen) or from a handset.
To...
From the base
From a handset
hear the caller
leaving a message
Just listen to the caller over
the speaker.
SCrEEN
Press
.
TAlK/FlASH
.
answer the call
Pick up the corded handset. Press
mute the call screen
without answering
mUTE
Press
.
If you mute the call screen, the system continues taking the
message: it just stops playing through the speaker.
Up to four handsets at a time can screen calls. If a fifth handset
tries to screen the call, the handset sounds an error tone and
displays a System Busy message.
ꢂꢇ
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Using the System While You're Away from Home
You can also operate your answering system from any touch-tone
phone. Before you can use this feature, you have to program a
security code.
Programming a security code
1. With the phone in standby, open the menu and select Ans. Setup
.
LINe1
2. When the phone prompts you to select a line, press
or
LINe2
, then select Security Code
.
3. Use the number keypad to enter a two-digit security code (01 to
ok
99). Press
when you’re finished.
remember to make a note of your new security code!
Dialing in to your system
1. Call your telephone number and wait for the system to answer. (If
your answering system is off, it will answer after about ten rings
and sound a series of beeps instead of your greeting.)
0
2. During the greeting (or beeps), press and immediately enter
your security code. (You have 3 tries to enter you security code:
if you enter it wrong 3 times, the system hangs up and returns to
standby.)
3. The system announces the current time, the number of messages
stored in memory, and a help prompt. Then it starts beeping
intermittently to let you know it's waiting for your command.
4. When you hear the intermittent
0-1 Repeat message
beeping, enter a command from the
chart to the right.
0-2 Play message
0-3 Skip message
If you don't press any keys for 15
seconds, the phone will hang up and
return to standby.
0-4 Delete message
0-5 Stop playback
0-6 Turn the system on
0-9 Turn the system off
1-0 Hear help prompts
ꢂꢈ
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Solving Problems
If you have any trouble with your phone, try these simple steps first.
If you still have a question, call our Customer Care Line listed on the
front cover.
If…
Try…
-
-
Checking the telephone cord connection.
Disconnecting the base AC adapter. Wait a few
minutes, then reconnect it.
No stations can make
or receive calls.
One cordless
handset can’t make
or receive calls.
-
-
Moving the handset closer to the base.
Resetting the handset.
-
-
Making sure the ringer is turned on.
Making sure Do Not Disturb is turned off (see page
32).
A station can make
calls, but it won’t
ring.
-
Making sure line 2 is properly connected (see page
2).
-
-
Checking the dial mode on line 2.
Seeing if another station has activated Privacy
Mode on line 2.
I can't make or
receive calls on line
2.
-
Making sure you have subscribed to 2 separate
lines from your phone company.
I can't conference
line 1 and line 2
together.
-
Seeing if another station has activated Privacy
-
-
Making sure you using the corded handset on the
base.
Checking the telephone cord connection.
I can't make or
receive calls while
the power is out.
A cordless handset's
display won't turn
on.
-
-
Charging the battery for 15-20 hours.
Checking the battery pack connection.
-
-
-
Charging the battery for 15-20 hours.
Checking the battery pack connection.
Resetting the handset.
A cordless handset
is not working.
ꢃ0
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If…
Try…
-
-
Moving the handset closer to the base.
Seeing if another station has Privacy Mode on (see
A cordless handset
says Unavailable
.
-
Making sure the base is plugged in.
-
-
Letting calls ring at least twice before answering.
Seeing if the call was placed through a
switchboard.
Checking with your telephone service provider to
make sure your Caller ID service is active.
No stations will
display any Caller ID
information.
-
-
Making sure you entered the correct area code. If
you have to dial all 10 digits, you need to delete the
I can't dial from the
Caller ID list.
Caller ID displays
briefly and then
clears.
-
You may have to change the line mode. Contact
customer service for more information.
I can’t transfer calls.
-
-
Making sure both handsets are registered to this
base.
Making sure no station is in Privacy Mode (see
I can’t get two
cordless handsets to
talk to the caller.
-
The phone keeps
ringing if I answer on
an extension.
-
You may have to change the line mode. Contact
customer service for more information.
-
-
Seeing if the number is already in the phonebook.
Seeing if that entry already has two phone
numbers.
I can't save a number
to an existing
phonebook entry.
-
-
Making sure the answering system is turned on.
Making sure the base AC adapter is not plugged
into an that's controlled by a wall switch.
The answering
system does not
work.
-
-
Making sure the Record Time is not set to
Deleting messages (the memory may be full).
The answering
system won't record
messages.
ꢃꢀ
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If…
Try…
A handset can't
access the answering
system.
-
-
Making sure no other handset is using the system.
Making sure the phone is in standby.
My outgoing
-
-
Seeing if there was a power failure. You may have
to re-record your personal outgoing message.
message is gone.
Making sure call screening is turned on (see page
36).
Changing the base speaker volume.
I can’t hear the base
speaker.
-
-
The incoming messages may be too long. Remind
callers to leave a brief message.
Deleting messages (the memory may be full).
Messages are
incomplete.
-
-
The system keeps
recording if I answer
on an extension.
You may have to change the line mode. Contact
customer service for more information.
-
-
-
Seeing if there are 10 handsets registered to this
I can't register a
handset.
base.
Resetting the handset.
My alarm rings at the
wrong time.
-
-
My alarm won't ring
on the right day(s).
Weak or Hard To Hear Audio
If a caller’s voice sounds weak or soft, the signal might be blocked by
large metal objects or walls; you might also be too far from the base,
or the handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the
base to see if the sound gets louder.
Make sure the handset’s battery is fully charged.
Try adjusting the earpiece volume.
ꢃꢁ
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Noise or Static on The line
Interference is the most common cause of noise or static on a
cordless phone. Here are some common sources of interference:
electrical appliances, especially microwave ovens
computer equipment, especially wireless LAN equipment and DSL
modems
Do you use a T-Coil hearing aid?
radio-based wireless devices,
such as room monitors,
wireless controllers, or wireless
headphones or speakers
large florescent light fixtures
(especially if they give off a
buzzing noise)
If you have a hearing aid equipped
with a telecoil (T-coil) feature, the
interaction between the hearing
aid and digital cordless phones can
cause noise in the handset. If you
have a T-coil hearing aid and you
have problems with noise on the
line, try turning on T-coil mode.
Open the menu; select Handset
other services that use
your phone line, like alarm
systems, intercom systems, or
broadband Internet service
Setup, then select T-coil
.
Using T-coil mode can shorten the
handset’s talk time; make sure to
watch the battery status and keep
the battery charged.
Here are some hints for when
the static is...
on 1 handset or in 1 location:
on all handsets or in all locations:
-
Check nearby for one of the
-
Check near the base for the source
of interference.
Try moving the base away from a
suspected source, or turn off the
source if possible.
If the base has an adjustable
antenna, try raising the antenna so
it stands straight up.
If you have any service that uses
the phone line, you might need a
filter (see below).
common interference sources.
Try moving the handset away from
a suspected source, or try moving
the suspected source so it’s not
between the handset and the base.
Try moving closer to the base.
There is always more noise at the
edges of the base's range. If the
handset displays an Out of Range
message, you need to move closer
to the base.
-
-
-
-
-
Installing a line filter or DSL filter
Sometimes, broadband Internet services that use the telephone line
can interfere with phones. One of these services−DSL−often causes
ꢃꢂ
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static on telephones. A DSL filter or telephone line filter usually solves
this problem. The technician who installed your DSL service might
have left some filters for you; if not, call your DSL provider or look in
any electronics store.
Telephone
wall jack
Plug the DSL filter into the telephone
wall jack and plug your phone’s base
into the filter. Make a test call to make
sure the noise is gone.
Telephone
cord
DSL filter
resetting and registering Handsets
If you are having trouble with a cordless handset or if you want to
replace one, you need to clear the registration information from the
base and the handset:
Do you have the base the handset is registered to?
Yes
No
END
#
END
and
1. Press and hold
and until the
1. Press and hold
#
System Reset menu appears (about 5
until the System Reset
seconds).
menu appears (about 5
seconds).
2. Select Deregister HS. The display lists
all registered handsets.
2. Select Base Unavailable
3. When the handset asks
.
3. Select the handset you want to reset.
4. When the handset asks you to confirm,
select Yes. (It may ask you twice, just
to be sure.) The handset clears its
information from the base and deletes
it own link to the base.
you to confirm, select Yes
(It may ask you twice, just
to be sure.) The handset
deletes its own link without
contacting the base.
.
When you reset a handset (or if you buy a new one), that handset
displays a Handset Not Registered message. If you see this message
on a handset, you need to register it to a base before you can use it.
Registering a handset
1. On the base, open the menu and select Register Handset. The
display should say Handset Registering
.
#
2. On the handset you want to register, press and hold until the
handset display says Handset Registering (about 2 seconds).
ꢃꢃ
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3. In about 30 seconds, the handset display should say Registration
TaLk/FLasH
Complete. Press
and make sure you get a dial tone.
If...
Try...
-
-
you don't hear a dial tone
the display says
Registration Failed
Making sure the handset is fully
charged, then start over at step 1.
To register a handset to a different base, see the section
"expanding Your phone" in the user's guide for the other base.
Handling liquid Damage
Moisture and liquid can damage your cordless phone.
If the handset or base is exposed to moisture or liquid, but only the
exterior plastic housing is affected, wipe off the liquid, and use as
normal.
If moisture or liquid has entered the plastic housing (i.e. liquid can
be heard in the phone or liquid has entered the handset battery
compartment or vent openings on the base), follow these steps:
Handset
Base
1. Disconnect the AC
adapter to cut off the
power.
1. Remove the battery cover and disconnect the
battery.
2. Let dry for at least 3 days with the battery
disconnected and the cover off for ventilation.
3. After the handset dries, reconnect the battery
pack and replace the cover. Recharge the
battery fully (15-20 hours) before using.
2. Disconnect the
telephone cord.
3. Let dry for at least
3 days before
reconnecting.
IMporTaNT: You must unplug the telephone line while
recharging the battery pack to avoid charge interruption.
CAUTIoN! DO NOT use a microwave oven to speed up
the drying process. This will cause permanent damage
to the handset, base and the microwave oven.
ꢃꢄ
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Important Information
Terms Used In This Guide
Accessory An extra handset that can register to and be used with an expandable phone base. All
Handset
accessory handsets must be registered to a base.
The main part of the phone. It connects to your phone line and lets you make and receive
calls. Most bases also have a cradle to store a handset.
Base
CIDCW
(CID on Call Waiting.) A service that shows CID for calls that come in during another call.
Call Waiting A service that lets you receive calls while you are on another call.
Caller ID
Charger
(Also called CID.) A service that shows the name and number of incoming callers.
A cradle that stores and charges a handset but doesn’t connect to the phone line.
The part of the phone that stores a handset. While in a cradle, a handset is always in
standby, and any keys are locked.
Cradle
During a call The station is currently on a call or has activated a dial tone.
ꢀ) A cordless handset that you use to dial the phone and talk to callers.
Handset
ꢁ) A corded handset that attaches to a base with a coiled cord.
In standby The phone is inactive: there is no dial tone, no station is on a call or listening to messages.
On a two-line jack, line 1 is connected to the inner pair of wires, and line 2 is connected
to the outer pair of wires. If you want to switch the lines, contact your phone company.
Line ꢀ and
Line ꢁ
On single-line jacks, line 1 is connected to TEl lINE 1/2, and line ꢁ is connected to
TEl lINE 2. You can switch Line 1 and Line 2 just by swapping the connectors.
Off hook
Soft key
Station
The phone is connected to an outside line: there is a dial tone or an ongoing call.
A software-controlled button that can change its function to fit the current operation.
Any handset or the base.
Specifications
Base
Charger
Use only the supplied AC
adapters.
Part number PS-00ꢂꢃ
PS-00ꢂꢄ
AC
Be sure to use the proper adapter
for the base and any chargers.
Do not place the power cord
where it creates a trip hazard or
where it could become chafed and
create a fire or electrical hazard.
adapter
Input voltage ꢀꢁ0V AC, ꢅ0 Hz
ꢀꢁ0V AC, ꢅ0 Hz
Output voltage ꢆ.ꢇV AC @ ꢃꢄ0mA ꢇV AC @ ꢂ00mA
Part number BT-ꢀ0ꢀꢇ
Battery
pack
Capacity
ꢄ00mAh, ꢁ.ꢃV DC
Do not place the base in direct sunlight or subject it to high temperatures.
Battery Information
Fully charged, the battery should provide about ꢀ0 hours of talk time and about ꢆ days of standby
time. For best results, return the handset to the cradle after each call to keep it fully charged.
Keep an eye on the battery status icon. When the battery gets too low, the handset shows a low
battery alert. If you hear a strange beep during a call, check the display: if you see the low battery
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alert, finish your conversation as quickly as possible and return the handset to the cradle. If the
handset is in standby, none of the keys will operate.
With normal use, the battery should last about one year. Replace the battery when the talk time
becomes short even when the battery is charged. To buy a replacement battery, call the Parts
Department listed on the front cover.
Rechargeable Nickel-Metal-Hydride Battery Warning
CAUTION! Risk of explosion if battery is replaced by an incorrect type!
Dispose of used batteries according to the instructions. Do not open or
mutilate the battery. Disconnect the battery before shipping this product.
This equipment contains a rechargeable Nickel-Metal-Hydride battery.
The rechargeable batteries contained in this equipment may explode if disposed of in a fire.
Nickel is a chemical known to state of California to cause cancer.
Do not short-circuit the battery.
Do not charge the rechargeable battery pack used in this equipment with in any charger other
than the one designed to charge this battery pack as specified in the owner's manual. Using
another charger may damage the battery pack or cause the battery pack to explode.
rechargeable Batteries Must Be recycled or Disposed of properly.
Uniden works to reduce lead content in pVC coated cords in our products &
accessories.
Warning! The cords on this product and/or accessories contain
lead, a chemical known to the State of California to cause birth
defects or other reproductive harm. Wash hands after handling.
Compliance Information
FCC Part 68 information
This equipment complies with Part ꢅꢇ of the FCC rules & the requirements adopted by the
ACTA. On the bottom of this equipment is a label that contains, among other information,
a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be
provided to the phone company.
An applicable Universal Service Order Codes (USOC) certification for the jacks used in this
equipment is provided (i.e., RJꢀꢀC) in the packaging with each piece of approved terminal
equipment. A plug & jack used to connect this equipment to the premises wiring & telephone
network must comply with the applicable FCC Part ꢅꢇ rules & requirements adopted by
the ACTA. A compliant telephone cord & modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See installation
instructions for details.
The REN is used to determine the number of devices that may be connected to a phone line.
Excessive RENs on a phone line may result in devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain
of the number of devices that may be connected to a line, as determined by the total RENs,
contact the telephone provider. The REN for this product is part of the product identifier that
has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice
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isn't practical, the telephone company will notify the customer as soon as possible. Also, you
will be advised of your right to file a complaint with the FCC if you believe it is necessary. The
telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company
will provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
Please follow instructions for repairing, if any (e.g. battery replacement section); otherwise do
not substitute or repair any parts of the device except as specified in this manual. Connection
to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information. This equipment is hearing aid
compatible.
If you experience trouble with this equipment, contact the manufacturer (see the cover of this
manual for contact information) or an authorized agent. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
If your home has wired alarm equipment connected to a phone line, be sure that installing the
system does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, contact your telephone company or a qualified installer.
Any changes or modifications to this product not expressly approved by the manufacturer or
other party responsible for compliance could void your authority to operate this product.
NOTICE: According to telephone company reports, AC electrical surges, typically resulting
from lightning strikes, are very destructive to telephone equipment connected to AC power
sources. To minimize damage from these types of surges, a surge arrestor is recommended.
FCC Part 15 information
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, & (2) This device must accept
any interference received, including interference that may cause undesired operation. Privacy
of communications may not be ensured when using this phone.
FCC PART 15.105(b)
Note: This equipment has been tested & found to comply with the limits for a Class B digital
device, pursuant to part ꢀꢄ of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses & can radiate radio frequency energy and, if not installed & used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off & on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
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RF exposure information
This product complies with FCC radiation exposure limits under the following conditions:
The base must be placed to allow a minimum of ꢁ0 cm (ꢇ inches) between the antenna and all
persons during normal operation.
The base must not be collocated or operated in conjunction with any other antenna or transmitter.
The handset is designed for body-worn operation and meets FCC RF exposure guidelines
when used with any belt clip, carrying case, or other accessory supplied with this product. (All
necessary accessories are included in the package; any additional or optional accessories are
not required for compliance with the guidelines.) Third party accessories (unless approved by the
manufacturer) should be avoided as these might not comply with FCC RF exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The abbreviation IC
before the registration number signifies that registration was performed based on a Declaration
of Conformity indicating that Industry Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is marked on
the equipment itself. The REN assigned to each terminal equipment provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not
exceed ꢄ.
Radio equipment
The term IC before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions: (1) this device
may not cause interference, & (ꢁ) this device must accept any interference, including
interference that may cause undesired operation of the device. "Privacy of communications
may not be ensured when using this telephone".
one-year limited Warranty
Important: evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION ("Uniden") ELEMENTS OF WARRANTY:
Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from
defects in materials & craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate & be of no further
effect ꢀꢁ months after the date of original retail sale. The warranty is invalid if the Product is
(A) damaged or not maintained as reasonable or necessary, (B) modified, altered, or used
as part of any conversion kits, subassemblies, or any configurations not sold by Uniden, (C)
improperly installed, (D) serviced or repaired by someone other than an authorized Uniden
service center for a defect or malfunction covered by this warranty, (E) used in any conjunction
with equipment or parts or as part of any system not manufactured by Uniden, or (F) installed
or programmed by anyone other than as detailed by the owner's manual for this product.
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STATEMENT OF REMEDY: In the event that the product does not conform to this warranty
at any time while this warranty is in effect, warrantor will either, at its option, repair or replace
the defective unit & return it to you without charge for parts, service, or any other cost (except
shipping & handling) incurred by warrantor or its representatives in connection with the
performance of this warranty. Warrantor, at its option, may replace the unit with a new or
refurbished unit. THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE & ENTIRE
WARRANTY PERTAINING TO THE PRODUCT & IS IN LIEU OF & EXCLUDES ALL OTHER
WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR
ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR
PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow
this exclusion or limitation of incidental or consequential damages so the above limitation or
exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights, & you may also have other
rights which vary from state to state. This warranty is void outside the United States of America
& Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the
instructions in the owner's manual you are certain that the Product is defective, pack the
Product carefully (preferably in its original packaging). Disconnect the battery from the Product
& separately secure the battery in its own separate packaging within the shipping carton. The
Product should include all parts & accessories originally packaged with the Product. Include
evidence of original purchase & a note describing the defect that has caused you to return it.
The Product should be shipped freight prepaid, by traceable means, to warrantor at:
As an Energy Star® Partner, Uniden has
Uniden America Service
ꢃꢆ00 Amon Carter Blvd.
determined that this product meets the
Energy Star® guidelines for energy efficiency.
Fort Worth, TX 76155
Energy Star® is a U.S. registered mark.
®
Uniden is a registered trademark of Uniden America Corporation.
Call waiting, CID, CIDCW, and Voice Mail are telephone line services. Your phone supports these
services, but you have to arrange for them through your telephone provider. Contact your provider
for details.
The pictures in this manual are for example only. Your phone may not look exactly like the
pictures.
May be covered under one or more of the following U.S. patents:
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Other patents pending.
© 2009 Uniden America Corp.
Ft. Worth, TX 76155
Printed in Vietnam
UNZZ01042BA(0)
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