Uniden Cordless Telephone ANA 9310 User Manual

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PRECAUTIONS  
Before you read anything else,  
please observe the following:  
WARNING!  
Uniden America Corporation DOES NOT represent this unit  
to be waterproof. To reduce the risk of fire, electrical shock,  
or damage to the unit, DO NOT expose this unit to rain or  
moisture.  
Precautions!  
Before you read anything else, please observe the  
following:  
Rechargeable Nickel-Metal-Hydride Battery  
Warning  
n
This equipment contains a Rechargeable Nickel-  
Metal-Hydride battery.  
n
The rechargeable Nickel-Metal-Hydride battery  
contained in this equipment may explode if  
disposed of in a fire.  
n
n
Do not short-circuit the battery.  
Do not charge the Rechargeable Nickel-Metal-  
Hydride battery used in this equipment in any  
charger other than the one designed to charge  
this battery as specified in the owner’s manual.  
Using another charger may damage the battery,  
or cause the battery to explode.  
Rechargeable Nickel-Metal-  
Hydride Batteries Must Be  
Disposed of Properly  
Ni-MH  
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Handset Controls & Functions  
1
15  
16  
2
9
10  
11  
12  
3
4
5
6
7
8
13  
14  
1. Headset Jack  
2. Display  
9. Transfer (xfer) Key  
10. Conference (conf) Key  
11. Channel (CH) Key  
12. Flash (flash) Key  
3. Hold (hold) Key  
4. Talk (TALK) Key  
5. Numeric Keypad  
13. Search (search) Key  
6. Pause (pause) Key 14. Memo (memo) Key  
7. Redial (redial) Key 15. Volume (RING/VOL) Key  
8. Microphone  
16. Ringer On/Off & Mic Mute  
ON/OFF MUTE ) Key  
(
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Base Unit Controls & Functions  
18  
19 20 21 22  
18. Hold (hold) Key  
19. Hold LED  
20. Status LED  
21. Page LED  
22. Page/find (page/find) Key  
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TABLE OF CONTENTS  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
About Your ANA 9310 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Important Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Telephone Line Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Radio Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
More Than One Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
ANA 9310 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Installing Your ANA 9310 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Selecting the Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Connecting the Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Connecting the Telephone Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Tone/Pulse Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Applying Power to the Base and Charger Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Attaching the Belt Clip to the Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Installing the Handset Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Charging the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Low Battery Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Cleaning Charging Unit Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Using Your ANA 9310 Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
ANA 9310 Handset Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Using the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Feature Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Placing a call on hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Connecting a Conference Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Programming the Feature Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Using Your ANA 9310 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Storing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Erasing a Stored Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Dialing a Stored Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Memory Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Chain Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Using Your ANA 9310 Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Using the Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Using the Page/Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Optional Headset (EXP9730/9530) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Using an Optional Second 2500-type Analog Telephone . . . . . . . . . . . . . . . . . . . . . . . 35  
Connecting the Desk Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Transferring a Call to the ANA 9310.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Transferring a Call to the Desk Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Typical Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Optional Accessories and Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Uniden® is a registered trademark of Uniden America Corporation.  
AutoStandbyand AutoTalkare trademarks of Uniden America Corporation.  
AutoStandby is a patented invention of Uniden America Corporation.  
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1
Important Safety Instructions  
When using your telephone equipment, basic safety precautions  
should always be followed to reduce the risk of fire, electrical  
shock, and injury to persons, including the following:  
1.  
2.  
3.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning.  
Do not use liquid cleaners or aerosol cleaners. Use a dry  
cloth for cleaning.  
4.  
5.  
Do not use this product near water; for example, near a sink  
or in a wet area.  
Do not place this product on an unstable cart, stand,  
or table. The telephone may fall, causing serious damage  
to the unit.  
6.  
To protect the product from overheating, do not block or  
cover any slots or openings in the base Unit. This product  
should never be placed near or over a radiator or heat  
register. This product should not be placed in a built-in  
installation unless proper ventilation is provided.  
7.  
8.  
This product should be operated only from the type of power  
source indicated on the marking label.  
Do not allow anything to rest on the power cord. Do not  
locate this product where the cord will be damaged by  
persons walking on it.  
9.  
Do not overload wall outlets and extension cords, as this  
can result in the risk of fire or electrical shock.  
10.  
Never push objects of any kind into this product through the  
Base Unit slots, as they may touch dangerous voltage points  
or short out parts that could result in a risk of fire or electric  
shock. Never spill liquid of any kind on the product.  
11.  
12.  
To reduce the risk of electric shock, do not disassemble this  
product. Contact qualified service personnel when some  
service or repair work is required. Opening or removing  
covers may expose you to dangerous voltages or other risks.  
Incorrect reassembly can cause electric shock when the  
appliance is subsequently used.  
Unplug this product from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
A. When the power supply cord is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
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2
D. If the product does not operate normally when following the  
operating instructions. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage, and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
E. If the product has been dropped, or the cabinet has  
been damaged.  
F. If the product exhibits a distinct change in performance.  
13.  
Do not use the telephone to report a gas leak in the vicinity  
of the leak.  
CAUTION: To reduce the risk of fire or injury to persons by the  
battery, read and follow these instructions:  
1.  
2.  
3.  
Use only the appropriate type and size Battery Pack specified  
in this Operating Guide.  
Do not dispose of the Battery Pack in a fire. The cell  
may explode.  
Do not open or mutilate the Battery Pack. Released electrolyte  
is corrosive and may cause damage to the eyes or skin. It may  
be toxic if swallowed.  
4.  
5.  
Exercise care in handling the battery in order not to short the  
battery with conducting materials such as rings, bracelets, and  
keys. The battery or conductor may overheat and cause burns.  
Charge the Battery Pack provided with or identified for use  
with this product only in accordance with the instructions and  
limitations specified in the instruction manual provided for  
this product.  
6.  
Observe proper polarity orientation between the Battery Pack  
and battery charger.  
SAVE THESE INSTRUCTIONS  
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3
About Your ANA 9310  
Congratulations on your purchase of the Uniden ANA 9310  
Cordless Telephone. The ANA 9310 is designed and engineered  
to exacting standards for reliability, long life, and outstanding  
performance. It is designed to work with a PBX system. To get the  
most from your ANA 9310, please read this Operating Guide  
thoroughly. To help familiarize you with the features of your cordless  
phone, refer to the Handset illustration foldout from the front cover,  
and the Base Unit illustration foldout from the rear cover.  
Your ANA 9310 includes the following items:  
Base Unit  
Handset  
Telephone Cord  
Rechargeable  
Battery (BT930)  
Belt Clip (EXP9302)  
Wall Plate Adapter  
2 AC Adapters  
Charging Unit  
Operating Guide  
(OM9310)  
Charging Unit  
Wall Mount (EXP9360)  
If any of these items are missing or damaged, contact your PBX  
Administrator. If your ANA 9310 is not performing to your  
expectations, please try the simple steps listed in the Trouble  
shooting section of this Guide. If you are still unable to resolve  
the problem, contact your PBX Administrator.  
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4
Important Electrical Considerations  
Warning: Please do not attempt to unplug any appliance  
during an electrical storm.  
Unplug all electrical appliances when you know an electrical storm is  
approaching. Lightning can pass through your household wiring and  
damage any device connected to it. This phone is no exception.  
Caution: Changes or modifications to this product not  
expressly approved by Uniden, or operation of this  
product in any way other than as detailed by this  
Operating Guide, could void your authority to operate  
this product.  
Range  
Your new phone is designed to achieve the maximum possible range  
by transmitting and receiving according to the highest specifications set  
forth by the FCC and IC. We have rated this phone to operate at a  
maximum distance with the qualification that the range depends upon  
the environment in which the telephone is used. Many factors limit  
range, and it would be impossible to include all the variables in our  
rating. The Maximum Range rating of this phone is meant to be used  
as a means of comparison against other range claims.  
Telephone Line Problems  
The FCC and IC have granted the telephone company the right to  
disconnect service in the event that your phone causes problems on  
the telephone line. Also, the telephone company may make changes  
in facilities and services which may affect the operation of your unit.  
However, your telephone company must give adequate notice in  
writing prior to such actions to allow you time for making necessary  
arrangements to continue uninterrupted service.  
If you are having trouble with your telephone service, you must first  
disconnect your phone to determine if it is the cause of your problem.  
If you determine that it is the cause, you must leave it disconnected  
until the trouble has been corrected.  
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5
Radio Interference  
Radio interference may occasionally cause buzzing and humming  
in your cordless Handset, or clicking noises in the Base Unit.  
This interference is caused by external sources such as a TV,  
refrigerator, vacuum cleaner, fluorescent lighting, computer  
equipment, or electrical storm. Your unit is NOT DEFECTIVE.  
If these noises continue and are too distracting, please check  
around your office to see what appliances may be causing the problem.  
In addition, we recommend that the Base not be plugged into a  
circuit that also powers a major appliance because of the potential  
for interference. Be certain that the antenna on the unit is fully  
extended when needed.  
In the unlikely event that you consistently hear other voices or  
distracting transmissions on your phone, you may be receiving  
radio signals from another cordless telephone or other source of  
interference. If you cannot eliminate this type of interference, you  
need to change to a different channel.  
Finally, it should be noted that some cordless telephones operate  
at frequencies that may cause interference to nearby TVs and  
VCRs. To minimize or prevent such interference, the base of the  
cordless telephone should not be placed near or on top of a TV  
or VCR. If interference is experienced, moving the cordless  
telephone farther away from the TV or VCR will often reduce or  
eliminate the interference.  
More Than One Cordless Telephone  
If you want to use more than one cordless telephone in your office,  
they must operate on different channels. Press the channel key to  
select a channel that provides the clearest communication.  
Privacy  
Note: Cordless phones are radio devices. Communications  
between the Handset and Base Unit of your cordless telephone are  
accomplished by means of radio waves which are broadcast over  
the open airways. Because of the inherent physical properties of  
radio waves, your communications can be received by radio  
receiving devices other than your own cordless telephone unit.  
Consequently, any communications using your cordless telephone  
may not be private.  
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6
ANA 9310 Features  
n
n
n
n
n
Long Range 900MHz Digital  
2-line, 16-digit LCD Display  
Ringer Volume Control  
Handset Volume Control  
Single button access to: CONFERENCE, HOLD, and  
TRANSFER features  
n
n
n
n
n
n
n
n
n
n
n
n
n
Four Function Keys: PAUSE, FLASH, REDIAL, SEARCH  
30 Simultaneous Conversations  
20 Number Memory Store and Search  
Separate Charging Stand  
AutoStandby  
AutoTalk  
Vibrator Ringer Alert  
Easy Installation  
Out of Range Protection  
Low Battery Protection System  
Wall Mountable separate Base Unit  
Wall Mountable separate Charging Unit  
Headset Jack (2.5mm)  
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7
Installing Your ANA 9310  
Selecting the Installation Location  
Select a location for the ANA 9310 to avoid excessive heat or  
humidity. The Base Unit of your ANA 9310 can be placed on a  
desk or tabletop near a standard 120V AC outlet and telephone  
line jack. The Base Unit can also be mounted on a standard wall  
plate using the included Wall Mount Adapter. If you will use the  
ANA 9310 with a Standard 2500 type Telephone Desk Unit,  
place the ANA 9310 near that phone. Keep the Base Unit and  
Handset away from sources of electrical noise (motors, fluorescent  
lighting, computers).  
Connecting the Telephone Line  
There are two types of phone outlets:  
1) Modular Jack  
Plug the telephone line cord from the Base Unit into a standard  
modular telephone jack. (Note: If you do not have a modular  
jack, contact your local telephone company for information on  
the installation of these jacks.)  
2) Hardwired Jack  
A modular jack converter (not included) is required. You may  
need to rewire when connecting the converter (making color-  
coded connections).  
Note: Your Uniden Telephone Dealer or a telephone supply store  
can advise you on the proper adapter or converter.  
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8
Connecting the Telephone Cords  
The ANA 9310 must be connected to an analog PBX port or a  
standard analog telephone line.  
CAUTION:  
n
Never install telephone wiring during a lightning storm.  
Never touch uninsulated telephone wires or terminals unless the  
telephone line has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
n
n
You can also connect a standard 2500-type desk phone to the  
ANA 9310:  
Connect to the LINE OUT Jack  
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9
Tone/Pulse Switch  
Be sure the TONE/PULSE switch is in the TONE position.  
Note: Most systems are Tone dialing. Check with your PBX  
Administrator if you are not sure whether your system  
is Tone or Pulse dialing.  
Applying Power to the Base and Charger Units  
Use only the supplied AC Adapter: EXP9704  
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10  
IMPORTANT! Route the power cord where it will not create a trip  
hazard, or where it could become chafed and create a fire or other  
electrical hazards.  
Note: If you cannot plug the AC Adapter into the outlet, contact  
someone about replacing the outlet.  
The unique design of your ANA 9310 allows you to place the  
Handset in the Charging Unit with or without the Belt Clip attached.  
Use only the supplied AC Adapter: AD-970  
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11  
Wall Installation  
Standard Wall Plate Mounting  
These Phones are designed to be mounted on a standard wall  
plate. To attach the wall mount stand to the Base Unit:  
1. Slide the Wall Mount stand  
into the notches at the top of  
the Base Unit, push the Wall  
Mount stand down and snap it  
into place.  
2. Plug the AC Adapter into the Base Unit  
as previously described.  
3. Place the AC Adapter cord  
inside the molded channel of  
the Wall Mount stand.  
4. Plug one end of the telephone cord into the LINE jack on the  
Base Unit. Optionally, plug one end of a standard 2500 type  
desk phone into the PHONE jack. Then place the telephone  
cord(s) inside the molded channel(s) on the bottom of the Wall  
Mount stand.  
5. Plug the other end of the telephone cord into the modular  
wall jack.  
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12  
6. Place the Base Unit on the posts  
of the wall plate and push down  
until it’s firmly seated.  
7. Plug the AC Adapter into a  
standard 120V AC wall outlet.  
Note: Do not use an outlet controlled by a wall switch.  
Direct Wall Mounting  
If you do not have a standard wall plate, you can mount your phone  
directly on a wall. Before mounting your phone, consider the following:  
n
Select a location away from electrical cables, pipes, or other  
items behind the mounting location that could cause a hazard  
when inserting screws into the wall.  
n
n
Make sure the wall material is capable of supporting the weight  
of the Base Unit.  
Use #10 screws with anchoring devices suitable for the wall  
material where the Base Unit will be placed.  
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13  
1. Insert two mounting screws  
3 15/16 inches apart. Allow  
about 3/16 of an inch between  
the wall and screw heads for  
mounting the phone.  
2. Plug and secure the AC Adapter cord by following steps 2 and  
3 of the Standard Wall Plate Mounting.  
3. Plug one end of the telephone  
line cord into the LINE jack on  
the Base Unit. Optionally, plug  
one end of a standard 2500  
type desk phone into the  
PHONE jack. Then place  
the telephone cord(s) inside  
the molded channel(s) on  
the bottom of the Wall  
Mount stand.  
4. Place the Base Unit on the  
posts of the wall screws  
and push down until its  
firmly seated.  
5. Plug the other end of the  
telephone cord into a  
telephone wall jack.  
6. Plug the AC Adapter into a standard 120V AC wall outlet by  
following step 7 of the Standard Wall Plate Mounting.  
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14  
Charging Unit Wall Mounting  
The Charging Unit is also designed to be wall mounted.  
Before mounting your charging unit, consider the following:  
n
Select a location away from electrical cables, pipes, or other  
items behind the mounting location that could cause a hazard  
when inserting screws into the wall.  
n
n
Make sure the wall material is capable of supporting the weight  
of the Charging Unit.  
Use #10 screws with anchoring devices suitable for the wall  
material where the Charging Unit will be placed.  
1. Insert two mounting screws  
1-1/5 inches apart. Allow about  
3/16 of an inch between the wall  
and screw heads for mounting  
the phone.  
2. Pass the one end through the  
hole of the wall mount stand and  
plug it into the Charging Unit.  
Wrap the AC Adapter cord around  
the strain relief.  
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15  
3. Slide the wall mount stand into  
the notches on the bottom of  
the charging unit.  
4. Place the Charging Unit  
on the posts of the wall  
screws and push down  
until its firmly seated.  
5. Plug the AC Adapter into a  
standard 120V AC wall outlet.  
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16  
Attaching the Belt Clip to the Handset  
You can use the Belt Clip to attach the Handset to your belt or pocket  
for convenient portability.  
1. Snap the tab out of the Belt Clip  
notch on the top of the Handset.  
2. Slide the clip into the tab slot.  
(CAUTION: The Belt Clip is  
designed to fit snugly onto  
the Handset.)  
3. Press firmly until it snaps  
into place.  
4. To remove, simply press the  
retain clip in toward the Belt Clip  
blade and slide the clip up at the  
same time. Once the Belt Clip is  
removed remember to reinstall  
the cover tab.  
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17  
Installing the Handset Battery Pack  
1. Remove the battery cover by  
pressing the latch and sliding  
the cover down and off of  
the Handset.  
2. Connect the battery pack  
connector observing correct  
polarity to the jack inside the  
battery compartment.  
Do not exert any force on this  
connection. It could cause  
damage to the battery or  
handset. Once you are certain  
that you have made a good  
connection, then insert the  
battery pack into the battery  
compartment. Do not pinch  
the wires.  
3. Place the cover and slide the  
cover up until it latches into  
the Handset.  
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18  
Charging the Handset Battery Pack  
The Rechargeable Ni-MH Battery Pack must be fully charged before  
using your ANA 9310 for the first time.  
(Note: Charge the Battery Pack without interruption for 5 hours.)  
1. Place the Handset into the  
Charging Unit.  
2. Make sure the CHARGE  
indicator illuminates. If the  
CHARGE light doesnt illuminate,  
check to see that the AC Adapter  
is plugged in, and that the  
Handset is making good  
contact with the Charging  
Unit charging contacts.  
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19  
Low Battery Indicator  
When the Battery Pack in the  
Handset is low and needs to be  
charged, you will see a  
message on the display.  
On a Call  
In Standby Mode  
All keys and functions are available.  
Handset beeps once every 3 seconds  
None of the buttons operate.  
Handset beeps every 15 seconds for  
3 minutes.  
Complete your call as quickly as  
possible  
Cannot make call nor receive a call.  
Replace Battery pack within 20  
seconds to continue call.  
Replace Battery Pack before making a  
call.  
Return the Handset to the Charging Unit for charging.  
Cleaning Charging Unit Contacts  
To maintain a good charge, it is important to clean all charging  
contacts on the Handset, and Charging Unit about once a month.  
Use a pencil eraser or other contact cleaner. Do not use any liquids  
or solvents.  
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20  
Using Your ANA 9310 Handset  
Before using your ANA 9310, be sure to raise the antenna to the  
vertical position.  
Note: Operation of the ANA 9310 is performed using the  
Handset out of the Charging Unit.  
ANA 9310 Handset Controls  
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21  
Earpiece Volume  
Press RING/VOL on the side of the Handset during a call to select  
the earpiece volume of the handset.  
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22  
Handset Ringer tone and volume  
Pressing RING/VOL on the side of the Handset in standby mode  
to select seven ringer tones and volume combinations.  
Vibrate Mode  
Ring offshown on the above display is the Vibrate Mode.  
If you set the ringer off and the Handset is not on the charger,  
the Handset will vibrate when there is an incoming call.  
If you set the ringer off and the Handset is on the charger, the Handset  
will ring as Ring Type-A Low.  
Handset Ringer Mute  
You can temporarily mute the handset ringer tone.  
In standby mode, press and hold  
handset for 2 seconds. You will see the ring off icon.  
ON/OFF MUTE on the side of the  
If you press and hold the key for 2 seconds again also in standby  
mode, the ring off icon will disappear.  
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23  
Using the Handset  
When you pick up the Handset  
and press TALK, you will see:  
After the connection has been  
made between the Handset and  
Base, you will see the current  
volume setting.  
Or, you may see one of the following:  
Condition  
Indicator  
LCD Screen  
No Connection to Base  
Unit  
Error Tone  
Line in Use  
Error Tone  
If the Handset is at the range  
limit of the ANA 9310, or no  
power is going to the Base Unit,  
you may see:  
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24  
Answering a Call  
When you receive a call, the  
Handset rings and youll see:  
Handset in the Charging Unit  
Handset out of Charging Unit  
Pick up the Handset. The AutoTalk  
feature allows you to answer the call  
immediately.  
Press TALK.  
When you finish the call, place the Handset back in the Charging Unit. AutoStandby  
automatically hangs up the phone.  
OR–  
Press TALK to hang up the phone  
Making a Call  
Press TALK. The TALK Icon will  
illuminate after the Handset/Base  
are connected, and youll see:  
When you hear a dial tone, enter  
the number you are calling.  
(You can also dial from memory.  
See the following Using Your  
ANA9310 Memorysection.)  
When you finish the call, press the TALK button again, this will hang  
up the phone and put it in AutoStandby.  
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25  
Feature Buttons  
Note: The exact operation of the Feature Buttons depends on how  
your PBX system is configured. Contact your PBX  
Administrator for more information.  
Placing a call “on hold”  
Press hold. You will see the  
following display:  
To resume the call, press hold or TALK.  
Transferring a Call  
Press xfer (TRANSFER).  
You will see the following display:  
The dialed numbers saved in  
xfer memory is shown on the  
display after 2 seconds.  
When the receiving party  
answers, press xfer to complete  
the transfer.  
Connecting a Conference Call  
To connect a second party to  
a call in progress, press conf  
(CONFERENCE). You will see  
the following display:  
The dialed numbers saved in  
conf memory is shown on the  
display after 2 seconds.  
When the other party answers,  
press conf to have a  
three-way conversation.  
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26  
Programming the Feature Buttons  
The Transfer and Conference Keys can be programmed for special  
use, such as causing a Hook Flashfollowed by a special number  
or function.  
For example to program the xfer key for Hook Flashand 9 for  
outside transfers only:  
Press memo.  
Press flash.  
Press 9.  
Press memo.  
Press xfer.  
Note: For the ANA 9310, conference and transfer keys are  
operated by the Hook Flash function. Please, program your  
system transfer or conference code with the assistance of the  
PBX System Administrator.  
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27  
Function Keys  
HOLD  
Press once and the call is placed on hold.  
Press hold or TALK to resume the call (local hold).  
XFER  
Press xfer (Transfer).  
CONF  
To connect a second party to a call in progress,  
press conf (CONFERENCE).  
FLASH  
Press once to cause a Hook Flashwhile on a call.  
Press once to program a Hook Flashin a Feature Button.  
CH  
Press this key if you encounter interference while using your  
phone. You can manually change the phones channel for  
clear operation.  
REDIAL  
To dial the last number called, press TALK, then redial. The phone  
will redial the last number called.  
PAUSE  
Press once to cause a Pausewhile on a call.  
Press once to program a Pause while storing a number in Memory.  
SEARCH  
Press to begin Memory Search. (See Memory Searchin the  
following Using Your ANA9310 Memorysection.)  
MEMO  
This key allows you to dial a number using just a few key presses.  
(You need to store some numbers in Memory Location. See the  
following Using Your ANA 9310 Memorysection.)  
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28  
Using Your ANA 9310 Memory  
Use these buttons to operate  
the ANA 9310 Memory.  
Storing a Number  
1.  
Press memo. You will see  
the message:  
2.  
Enter the number (up to 20 digits)  
you want to store.  
a. To program a Pause in the dialing  
sequence, press pause.  
3.  
4.  
Press memo. You will see  
the message:  
Enter the number (01) -(20) for the  
memory location to store.  
Youll hear a confirmation beep and  
see the message:  
Note: In storing a number operation, you must press a key within 20  
seconds. Otherwise, an error tone sounds and the unit returns  
to standby mode.  
5.  
The ANA 9310 then returns to standby mode.  
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29  
Erasing a Stored Number  
1.  
2.  
3.  
Press memo.  
Press memo.  
Enter the memory location  
number (01) to (20) you want  
to clear. You will hear a long  
beep and see:  
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30  
Dialing a Stored Number  
Note: The following applies when the phone is in standby mode.  
1.  
2.  
3.  
Press TALK.  
Press memo.  
Enter the Memory Location  
(01 - 20).  
The phone automatically dials the  
number shown.  
Memory Search  
You can search all 20 Memory Locations to find the number you need.  
Once you have found the number, you can automatically dial that  
number by pressing the TALK key.  
1.  
Press search. Search  
automatically starts at memory  
Location 01.  
(If Memory Location 01 doesnt have a  
stored number, search will display the  
first stored number.)  
2.  
a. Press RING/VOL to move to  
the next used Programmed  
Memory Location.  
b. You can also press ON/OFF MUTE  
to move to a previous used  
Memory Location.  
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31  
c. Pressing the ON/OFF MUTE  
key, you will move down  
through the Memory (20 to 1).  
Pressing RING/VOL you will  
move up through the Memory  
(1 to 20). Press RING/VOL or  
ON/OFF MUTE until you reach  
the desired Memory Location.  
3.  
Once you have the desired  
number, press TALK.  
The TALK icon appears.  
The phone will then  
automatically dial the number.  
Chain Dialing  
You can dial any stored number while you are on a call. This is  
sometimes needed for Long Distance Access Codes or Account  
Access Numbers.  
1.  
2.  
3.  
While you are on the call,  
press search.  
Press RING/VOL or ON/OFF  
MUTE as needed to locate the  
number in Memory.  
Once you enter the desired  
number, press TALK.  
The phone dials the number.  
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32  
Using Your ANA 9310 Base Unit  
Although most of the ANA 9310 operations are performed at the  
Handset, there are two operations performed at the Base Unit.  
The status LED (2) blinks whenever the Handset is connected to  
a call.  
Using the Hold  
The hold button (1) is used in conjunction with a desk top phone to  
switch from the Handset to a desk top phone.  
1.  
2.  
If you need to use a desk top phone which the ANA 9310 is  
connected to, press hold on the Handset or on the Base unit  
then pick up the desk top phone.  
To resume using the Handset, press hold on the Base unit,  
then press TALK on the Handset. The Handset resumes  
functioning as before.  
Using the Page/Find  
The page/find button (3) is used to locate the Handset.  
Pressing page/find will send a ring signal to the Handset.  
Note: The Handset Ringer must be On and set to Type A, B or C in  
order for the page/find function to work.  
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33  
Optional Headset (EXP9730/EXP9530)  
The optional Headset provides a Hands-FreeOption for the  
ANA 9310. With the Headset installed, you can use the Belt Clip  
to carry the Handset, and conduct a conversation using the Headset.  
To install the optional Headset,  
open the cover over the  
Headset Jack and plug the  
Headset in. No other settings  
are needed.  
Operation of the ANA 9310 using the Headset is exactly the  
same as that of without Headset. Only the difference is, you will  
hear through the Headset earphone, and talk through the Headset  
microphone. The Handset earphone and microphone (mouthpiece)  
are disconnected.  
Note: EXP9530 can be used over the head or over the ear.  
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34  
Using an Optional Second 2500-type  
Analog Telephone  
Analog Telephone  
A standard 2500-type Desk telephone can be used with the  
ANA 9310. Calls can then be answered with the Desk phone  
and transferred to the ANA 9310.  
Note: A special Security Feature disconnects the Desk phone  
whenever the ANA 9310 Handset is in use.  
Connecting the Desk Telephone  
Connect a telephone cord from the Desk phone to the LINE OUT jack  
on the ANA 9310 Base Unit.  
The Desk phone can now be used to answer or place calls in the  
normal manner.  
Transferring a Call to the ANA 9310  
1.  
Press hold on the Base unit and press talk on the Handset.  
2.  
The call is now transferred to the ANA 9310 Handset, and the  
Desk phone is disconnected.  
Transferring a Call to the Desk Telephone  
1.  
Press hold on the ANA 9310 Base Unit or Handset.  
2.  
Pick up the Desk phone. The ANA 9310 Handset  
is disconnected.  
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35  
Typical Applications  
You can use the ANA 9310 together with a standard PBX  
telephone to give you effective business communications both at  
your desk and away from it. Contact your PBX Administrator for  
more information about your System.  
You can have your PBX system programmed so the following  
sequence occurs:  
1.  
2.  
Your PBX telephone rings first.  
If you dont answer the PBX telephone after a set number of  
rings, the call is automatically transferred to the ANA 9310.  
3.  
If you dont answer the call after a set number of rings, it is  
automatically transferred to your Voice Mail.  
Note: It is good practice to keep the number of rings in each case  
to 2 or 3. This gives you a chance to answer the call, and  
doesnt keep the other party waiting too long.  
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36  
Optional Accessories and Replacement Parts  
For the following Optional Accessories and Replacement Parts contact  
your PBX Administrator.  
Belt Clip  
EXP9302  
EXP9704 AC  
Adapter for Base Unit  
Telephone Cord  
700 mAh Battery  
BT-930  
Operating Guide  
OM9310  
Base Unit Wall Mount  
EXP9660  
Charger EXP9385  
AC Adapter AD-970  
Headset  
EXP9730  
Headset  
EXP9530  
Charging Unit  
Wall Mount  
EXP9360  
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37  
Troubleshooting  
If your ANA 9310 Cordless Telephone is not performing to your  
expectations, please try these simple steps. If you are still unable  
to resolve the problems, contact your PBX Administrator.  
Note: Do not attempt to service this unit yourself. All service must  
be done by qualified service personnel.  
Problem  
Charge light wont  
illuminate when  
Handset is placed in  
Charging Unit.  
Suggestion  
Make sure the AC Adapter is plugged  
into the Charging Unit and wall outlet.  
Make sure Handset is properly seated  
in Charging Unit.  
Make sure the Battery Pack is  
properly placed in the Handset.  
Make sure that the charging contacts  
on the Handset and Charging Unit  
are clean.  
Make sure that the Base Unit antenna  
is fully vertical.  
Conversation  
interrupted frequently.  
Move closer to the Base Unit.  
Check for Low Battery warning.  
Move closer to the Base Unit.  
Warning tone and NO  
SERVICE message.  
Make sure the AC Adapter is plugged  
into the Base Unit and wall outlet.  
The Battery Pack may be weak.  
Charge the Battery Pack for 5-6  
hours.  
Handset doesnt ring.  
Make sure the Base Unit antenna is  
fully vertical.  
The Handset may be too far away  
from the Base Unit.  
The ringer maybe set to Off  
(see page 23).  
Make sure the AC Adapter is plugged  
into the Base Unit and wall outlet.  
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38  
Specifications  
Frequency Control  
Modulation  
: Phase Lock Loop  
: Digital  
Operating Temperature  
: 0° to 50° C (+32° F to +122° F)  
Base Unit  
Receive/Transmit Frequency: 902 MHz to 928 MHz  
Power Requirements  
: 10V DC from supplied AC Adapter  
Size  
: 4 1/4 in. W x 7 5/8 in. D x 2 1/4 in. H  
: Approx. 13.7 oz.  
Weight  
Handset  
Receive/Transmit Frequency: 902 MHz to 928 MHz  
Power Requirements  
Size  
: Ni-MH Battery Pack  
: 2 in. W x 1 1/4 in. D x 5 1/2 in. H  
without antenna  
Weight  
: Approx. 5.2 oz. with battery  
: Capacity 750 mAH, 3.6 V  
: 6 hours (typical)  
Battery  
Talk Time  
Standby Time  
: 5 days (typical)  
Specifications shown are typical and subject to change without notice.  
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39  
MEMO  
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40  

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