Transport GT20
B3970-U
Service Engineer’s Manual
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PREFACE
Copyright
This publication, including all photographs, illustrations, and soft-
ware, is protected under international copyright laws, with all rights
reserved. Neither this manual, nor any material contained herein,
may be reproduced without written consent of the manufacturer-.
Copyright 2006
Version 1.0
Disclaimer
Information contained in this document is furnished by TYAN Com-
puter Corporation and has been reviewed for accuracy and reliability
prior to printing. TYAN assumes no liability whatsoever, and dis-
claims any express or implied warranty, relating to sale and/or use of
TYAN products including liability or warranties relating to fitness for
a particular purpose or merchantability. TYAN retains the right to
make changes to product descriptions and/or specifications at any
time, without notice. In no event will TYAN be held liable for any
direct or indirect, incidental or consequential damage, loss of use,
loss of data or other malady resulting from errors or inaccuracies of
information contained in this document.
Trademark Recognition
All registered and unregistered trademarks and company names
contained in this manual are property of their respective owners
including, but not limited to the following.
TYAN and Transport GT20 B3970-U are trademarks of TYAN Com-
puter Corporation.
Intel, Xeon, and combinations thereof are trademarks of Intel Corpo-
ration.
AMD, Opteron, Athlon, and combinations thereof are trademarks of
AMD Corporation.
Phoenix, PhoenixBIOS, and combinations thereof are trademarks of
Phoenix Technologies.
Microsoft Windows is a trademark of Microsoft Corporation.
IBM, PC, AT, PS/2 are trademarks of IBM Corporation.
Winbond is a trademark of Winbond Electronics Corporation.
Portable Document Format (PDF) is a trademark of Adobe Corpora-
tion.
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Federal Communications Commission (FCC)
Notice for the USA Compliance Information State-
ment (Declaration of Conformity Procedure) DoC FCC
Part 15: This device complies with part 15 of the FCC
Rules
Operation is subject to the following conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including inter-
ference that may cause undesired operation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and the
receiver.
– Plug the equipment into an outlet on a circuit different from
that of the receiver.
Consult the dealer on an experienced radio/television technician for
help.
Notice for Canada
This apparatus complies with the Class B limits for radio interference
as specified in the Canadian Department of Communications Radio
Interference Regulations. (Cet appareil est conforme aux norms de
Classe B d’interference radio tel que specifie par le Ministere Cana-
dien des Communications dans les reglements d’ineteference
radio.)
Notice for Europe (CE Mark) This product is in conformity
with the Council Directive 89/336/EEC, 92/31/EEC
(EMC).
CAUTION: Lithium battery included with this board. Do not puncture,
mutilate, or dispose of battery in fire. Danger of explosion if battery
is incorrectly replaced. Replace only with the same or equivalent
type recommended by manufacturer. Dispose of used battery
according to manufacturer instructions and in accordance with your
local regulations.
ii
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About this Manual
This manual provides you with instructions on installing your
Transport GT20. This manual is intended for experienced users and
integrators with hardware knowledge of personal computers.
This manual consists of the following parts
Chapter 1:
Provides an Introduction to the Transport GT20
B3970-U bare-bones, packing list, describes the
external components, gives a table of key compo-
nents, and provides block diagrams of the system.
Chapter 2:
Covers procedures on installing the CPU, mem-
ory modules, an optional PCI-X card, and hard
drives.
Chapter 3:
Appendix:
Covers removal and replacement procedures for
pre-installed components
Provides information on installing SMDC cards
and describes the differences between mainboard
BIOS and system BIOS. The cable connection
tables are also provided for reference of system
setup.
For information on the mainboard, please refer to the attached main-
board user’s manual. You can find the detailed description about
jumper and BIOS settings from the motherboard manual.
iii
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SAFETY INFORMATION
Before installing and using the Transport GT20, take note of the fol-
lowing precautions:
– Read all instructions carefully.
– Do not place the unit on an unstable surface, cart, or stand.
– Do not block the slots and opening on the unit, which are pro-
vided for ventilation.
– Only use the power source indicated on the marking label. If
you are not sure, contact the Power Company.
– The unit uses a three-wire ground cable, which is equipped
with a third pin to ground the unit and prevent electric shock.
Do not defeat the purpose of this pin. If your outlet does not
support this kind of plug, contact your electrician to replace
your obsolete outlet.
– Do not place anything on the power cord. Place the power
cord where it will not be in the way of foot traffic.
– Follow all warnings and cautions in this manual and on the
unit case.
– Do not push objects in the ventilation slots as they may touch
high voltage components and result in shock and damage to
the components.
– When replacing parts, ensure that you use parts specified by
the manufacturer.
– When service or repairs have been done, perform routine
safety checks to verify that the system is operating correctly.
– Avoid using the system near water, in direct sunlight, or near
a heating device.
– Cover the unit when not in use.
iv
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Table of Contents
Chapter 1:Overview
1.1 About the Transport GT20 B3970-U . . . . . . . . . . . . . . . . . . . . . . .1
1.2 Product Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.4 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.5 About the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.5.1 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.5.2 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.5.3 LED Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.5.4 Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.5.5 Motherboard (S3970) Block Diagram. . . . . . . . . . . . . . . . .8
1.5.6 Motherboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 2:Setting Up
2.0.1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.0.2 Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.0.3 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.0.4 Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.1 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1.1 Installing the Server in a Rack. . . . . . . . . . . . . . . . . . . . . . 13
2.2 Installing Motherboard Components. . . . . . . . . . . . . . . . . . . . . . . 19
2.2.1 Removing the Chassis Cover. . . . . . . . . . . . . . . . . . . . . . . 19
2.2.2 Installing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.2.3 Installing the CPU and Heatsink . . . . . . . . . . . . . . . . . . . . 21
2.2.4 Installing the PCI-X Card . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.3 Installing the External Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 26
2.4 Installing the Slim FDD (Option) . . . . . . . . . . . . . . . . . . . . . . . . .28
Chapter 3:Replacing Pre-Installed Components
3.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
3.1.1 Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.1.2 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.1.3 Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.2 Disassembly Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.3 Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
3.4 Replacing Motherboard Components . . . . . . . . . . . . . . . . . . . . . . 35
3.4.1 Disconnecting All Motherboard Cables . . . . . . . . . . . . . . 35
3.4.2 Removing the Motherboard. . . . . . . . . . . . . . . . . . . . . . . . 36
3.5 Replacing the Slim CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . .37
3.6 Replacing the LED Control Board . . . . . . . . . . . . . . . . . . . . . . . . 39
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3.7 Replacing the M1012 Adapter Board . . . . . . . . . . . . . . . . . . . . . . 41
3.7.1 M1012 Adapter Board Features for B3970-U. . . . . . . . . . 43
3.7.2 M1012 Adapter Board Connector Pin Definition . . . . . . . 44
3.8 Replacing the SATA Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.8.1 SAS/SATA Backplane (M1208) Features. . . . . . . . . . . . . 51
3.9 Replacing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Appendix I: BIOS Differences
Appendix II: Cable Connection Tables
Appendix III: Installing SMDC Cards
vi
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Chapter 1: Overview
1.1
About the Transport GT20 B3970-U
TM
Congratulations on your purchase of the TYAN Transport
GT20 (B3970-U), a highly-optimized rack-mountable bareb-
one system. The Transport GT20 (B3970-U) is designed to
®
support AMD Opteron™ 2000 940-pin processor, providing
a rich feature set and incredible performance. Leveraging
®
advanced technology from AMD , the Transport GT20
(B3970-U) server system is capable of offering scalable 32
and 64-bit computing, high-bandwidth memory design, and a
TM
lightning-fast PCI-X bus implementation. The Transport
GT20 (B3970-U) not only empowers your company in today’s
demanding IT environment but also offers a smooth path for
future application usage.
TM
TYAN is also proud to deliver the Transport GT20 (B3970-
U) in SATA flavor while supporting up to four (4) hot-swap
hard drives, one (1) slim CD-ROM and one (1) optional slim
TM
floppy disk drive (not included). The Transport GT20
(B3970-U) uses TYAN’s latest tooling-made chassis featuring
a robust structure, tool-less and modularized design, and a
solid mechanical enclosure. All of this provides the Trans-
TM
port GT20 (B3970-U) the power and flexibility to meet the
needs of nearly any server application.
1.2
Product Model
Hot-Swap
Support
HDD
Backplane
Model
HDD Bays
Removable,
4 HDDs
B3970-UG20V4H
Yes
4-port SATA
Chapter 1: Overview
1
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1.3
Enclosure
•
Features
– Reset
– ID
Industry 19” rack-mountable 1U
chassis
– (4) 3.5” HDD bays
– (1) slim CD-ROM bay
Dimension: D 22.4 x W 17.2 x H
1.72 inch (568x436x43.6mm)
Storage
•
•
Pre-installed slim type 24x CD-ROM
(4) hot-swappable, SATA HDD
•
Networking
•
(2) Intel i8254PI GbE LAN control-
lers
Processor
•
®
(1) 1207-pin ZIF socket for AMD
Video
Opteron 2000 Series processors
Integrated 144-bit DDR2 memory
controller
®
•
•
ATI XGI Volari Z7 (XG20)
16MB frame buffer memory
•
Motherboard
Chipset
•
•
TYAN Tomcat S3970-U 1U system
board
Broadcom BCM5785 (HT-1000)
core-logic
•
ATX footprint 12” x 10.2” (304.8mm
x 259.1mm)
•
SMSC SCH4307 Super I/O
Memory
BIOS
•
•
•
Dual channel memory bus
•
•
•
•
•
AMI BIOS on 8Mbit LCP Flash ROM
(8) 240pin DIMM sockets
Registered, ECC DDR2 module
supported, up to 16GB DDR2-
667/533
Serial Console Redirect
USB boot supported
ACPI supported
PnP, DMI2.0, WfM2.0 Power Man-
agement
Expansion Slots
•
(1) 64-bit / 133MHz PCI-X slot on
riser card (Riser card model:
M2055)
Server Management
•
(2) SMSC EMC6D103 Hardware
Monitoring IC.
•
(1) Tyan ”TARO” SO-DIMM socket
•
•
•
Temperature and voltage monitoring
Watch dog timer support
Chassis intrusion detection
Back I/O Ports
•
Stacked PS/2 mouse & keyboard
ports
Stacked 2 USB 2.0 ports
(1) 9-pin COM port
(1) 15-pin VGA port
(2) RJ45 connectors
System Cooling
•
•
•
•
•
(4) Sunon 40*40*28mm 14500rpm
heavy-duty fans
•
(1) passive CPU heatsink
Power Supply
PS 12V, 1U, 350W
Front Panel Features
•
•
I/O
Regulatory
– (2) USB 2.0 ports
LED indicators
– Power LED
– (2) LAN LEDs
– ID LED
•
•
FCC Class B (Declaration of Con-
formity)
CE (Declaration of Conformity)
•
Environment Temperature
– HDD active LEDs
Switches
– Power
o
o
•
Operating temperature 5 C~35 C
•
o
•
Non-operating temperature -40 C ~
70 C
o
2
Chapter 1: Overview
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1.4
Unpacking
If any items are missing or appear damaged, contact your
retailer or browse to TYAN’s Web site for service:
The Web site also provides information on other TYAN prod-
ucts, plus FAQs, compatibility lists, BIOS settings, and more.
1 x Tyan driver CD
Heatsink
HDD Screws
Air Duct
Power Cables
Left to right: Europe, US
Mounting Ears & Screws
FDD Kit
FDD Cable
FDD Installing Rails & Screws
FDD Backplane Cable
Chapter 1: Overview
3
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Barebone Manual
Mainboard Manual
Rail Kit
Screws Kit
Mounting Bracket x 4
Sliding Rails x 2
Sliding Brackets
Front L-Bracket x 2
Rear L-Bracket x 2
4
Chapter 1: Overview
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1.5
About the Product
The following views show you the product.
1.5.1 Front View
Reset switch
NMI switch
Warning LED
HDD activity LED
Power LED
ID switch
ID LED
Power switch
2 x LAN LEDs
USB ports
CD-ROM Drive
Hard Drive Bay x 4
1.5.2 Rear View
Power Supply Fan Aperture
Power Supply Socket
PCI-X Slot
Opening
PS/2 Mouse/Keyboard Ports
ID LED
LAN Port (NIC1)
LAN Port (NIC2)
2 USB Ports
Serial Port
VGA Port
Chapter 1: Overview
5
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1.5.3 LED Definition
Front Panel
LED
Color
State
Description
Power
Green
OFF
ON
OFF
Power ON
Power OFF
HDD Activity
Amber
OFF
Random Blink
OFF
HDD access activity
No disk activity
LAN1/LAN2 Activity
Green
Green
OFF
ON
Blinking
OFF
LAN linked
LAN accessing
No LAN linked
Warning
ID LED
Red
OFF
ON
Fan fails
Normal
OFF
Blue
OFF
ON
OFF
System is identified
System is not identified
Hot Swappable HDD
Tray Power LED
Green
OFF
ON
OFF
Power connected
Power disconnected
Hot Swappable SATA
HDD Access LED
Amber
OFF
Random Blinking
OFF
HDD access activity
No disk activity
Hot Swappable SAS
HDD Access LED
Amber
Amber
OFF
ON
HDD ready
HDD access activity
HDD not ready
Random Blinking
OFF
Rear I/O LED
LED
Color
State
Description
RJ45 NIC1 Linkage
(Left Side)
Green
Green
OFF
ON
Blinking
OFF
LAN linked
LAN accessing
No LAN linked
RJ45 NIC1 Mode
(Right Side)
Amber
Green
OFF
ON
Gigabit mode
100M mode
10M mode
ON
OFF
RJ45 NIC2 Linkage
(Left Side)
Green
Green
OFF
ON
Blinking
OFF
LAN linked
LAN accessing
No LAN linked
RJ45 NIC2 Mode
(Right Side)
Amber
Green
OFF
ON
Gigabit mode
100M mode
10M mode
ON
OFF
ID LED
Blue
OFF
ON
OFF
System is identified
System is not identified
6
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1.5.4 Internal View
1
2
3
4
9
5
6
10
11
7
8
12
13
1. PCI-X Slot
8. LED Control Board Cable
9. SATA Cables (4)
10. USB Cable
11. CD-ROM Cable
12. Four SATA HDD Bays
13. Slim CD-ROM
2. Memory Slots
3. Power Connector
4. EPS Power Supply
5. System Fans
6. M1012 Adapter Board
7. SATA Backplane
Chapter 1: Overview
7
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1.5.5 Motherboard (S3970) Block Diagram
8
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1.5.6 Motherboard Layout
Chapter 1: Overview
9
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Jumpers & Connectors
Function
Jumper
/Connector
J2/J3
3-pin Back Panel Fan Connector
J4/J22/J23/
J35
4-pin Fan Connector with Speed Control
J6
COM2 Header
J24
J25
J26
J27
J29
JP1
USB Front Panel Connector
Front Panel SATA LED Pin Header
Front Panel Header
LCM Pin Header
IPMB Pin Header
VGA Enable/Disable Jumper
(Close 1-2) Default, Enabled
(Close 2-3) Disabled
JP2/JP3
JP6
SMDC/ASF2.0 Select Jumper
(Close 1-2) Default, support ASF2.0
(Close 2-3) support SMDC card
PCI-X Frequency Select Jumper
Open: 100MHz
Installed: Default, 133MHz
JP8
Clear CMOS Jumper
(Close 1-2) Default
(Close 2-3) Clear CMOS
J21
TARO SO-DIMM Socket
SMDC Connector
J36
J5/J28
Reserved for OEM only
10
Chapter 1: Overview
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Chapter 2: Setting Up
2.0.1 Before You Begin
This chapter explains how to install the CPU, CPU heatsink,
memory modules, and hard drives. Instructions on inserting a
PCI-X card are also given.
Take note of the precautions mentioned in this section when
installing your system.
2.0.2 Work Area
Make sure you have a stable, clean working environment.
Dust and dirt can get into components and cause malfunc-
tions. Use containers to keep small components separated.
Putting all small components in separate containers prevents
them from becoming lost. Adequate lighting and proper tools
can prevent you from accidentally damaging the internal
components.
2.0.3 Tools
The following procedures require only a few tools, including
the following:
•
•
A cross head (Phillips) screwdriver
A grounding strap or an anti-static pad
Most of the electrical and mechanical connections can be dis-
connected using your fingers. It is recommended that you do
not use needle-nosed pliers to remove connectors as these
can damage the soft metal or plastic parts of the connectors.
Chapter 2: Setting Up
11
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2.0.4 Precautions
Components and electronic circuit boards can be damaged
by discharges of static electricity. Working on a system that is
connected to a power supply can be extremely dangerous.
Follow the guidelines below to avoid damage to the
Transport GT20 or injury to yourself.
•
Ground yourself properly before removing the top
cover of the system. Unplug the power from the
power supply and then touch a safely grounded
object to release static charge (i.e. power supply
case). If available, wear a grounded wrist strap. Alter-
natively, discharge any static electricity by touching
the bare metal chassis of the unit case, or the bare
metal body of any other grounded appliance.
•
•
Avoid touching motherboard components, IC chips,
connectors, memory modules, and leads.
The motherboard is pre-installed in the system.
When removing the motherboard, always place it on
a grounded anti-static surface until you are ready to
reinstall it.
•
Hold electronic circuit boards by the edges only. Do
not touch the components on the board unless it is
necessary to do so. Do not flex or stress circuit
boards.
•
•
Leave all components inside the static-proof packag-
ing that they ship with until they are ready for installa-
tion.
After replacing optional devices, make sure all
screws, springs, or other small parts are in place and
are not left loose inside the case. Metallic parts or
metal flakes can cause electrical shorts.
Notes:
•
•
All connectors are keyed to only attach one way.
Always use the correct screw size as indicated in the
procedures.
12
Chapter 2: Setting Up
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2.1
Rack Mounting
After installing the necessary components, the
Transport GT20 can be mounted in a rack using the supplied
rack mounting kit.
Rack mounting kit
Sliding Rails x 2:
Sliding Brackets x 4 (Front x 2, Rear x 2)
Mounting Ears x 2
Screws Kit x 1
Mounting Brackets x 4
2.1.1 Installing the Server in a Rack
Follow these instructions to mount the GT20 into an industry
standard 19" rack.
NOTE: Before mounting the Transport GT20 in a rack,
ensure that all internal components have been installed and
that the unit has been fully tested. Maintenance can be per-
formed on the unit while in a rack but it is preferable to install
the device in a fully operational condition.
Screws List (including screws for SMDC)
A: Flat 6#-32 x4~x16
B: B-type 6#-32 x4
C: M4-4L x8
D: M4-5L x4
E: M4-8L x8
F: M4-15L x2
G: 13.5mm stand-off x1
G
F
E
D
C
B
A
Chapter 2: Setting Up
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Installing the Inner Rails to Chassis
1. Screw the mounting ear to each side of GT20 as shown
using 2 screws from the supplied screws kit.
Mounting Ears
2. Draw out the inner rails from rail assembly. Install inner
rails to left and right sides of chassis using 2 M4-5L(D)
screws for each side.
Installing Outer Rails to the Rack
3. Measure the distance between inner side of the front and
rear mounting brackets in the rack.
14
Chapter 2: Setting Up
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4. Locate the front and rear brackets.
Rear Bracket x2
Front Bracket x2
5. Reserve 40mm on the front bracket. Secure the front
bracket to outer rail with 2 M4-4L(C) screws.
Chapter 2: Setting Up
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6. Reserve the distance same as in Step 2 on rear bracket.
Secure the rear bracket to outer rail with 2 M4-4L(C)
screws.
7. Secure the outer rail to the rack using 2 brackets and 4
M4-8L(E) screws for each side (A). Secure the mounting
brackets from inside, not outside, of the rack (B).
A
Mounting Bracket
B
16
Chapter 2: Setting Up
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Rackmounting the Server
8. Draw out the middle rail to the latch position.
9. Lift the chassis and then insert the inner slide rails into
the middle rails.
10. Push the chassis in and press the latch key (A). Then
push the whole system into the rack (B).
B
A
Chapter 2: Setting Up
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11. Secure the mounting ears of chassis to the rack with 2
M4-15L(F) screws.
NOTE: To avoid injury, it is strongly recommended that
two people lift the GT20 into the place while a third per-
son screws it to the rack.
18
Chapter 2: Setting Up
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2.2
Installing Motherboard Components
This section describes how to install components on to the
motherboard, including CPU, memory modules and PCI card.
2.2.1 Removing the Chassis Cover
Follow these instructions to remove the Transport GT20
chassis cover.
1. Remove the screw on the back side. Then slide the chas-
sis cover in the direction of arrow.
2. Lift the cover off.
Chapter 2: Setting Up
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2.2.2 Installing the Memory
Follow these instructions to install the memory modules on
the motherboard.
1. Locate the memory slots on the motherboard.
2. Press the memory slot locking levers in the direction of
the arrows as shown in the following illustration.
3. Align the memory module with the slot. When inserted
properly, the memory slot locking levers lock automati-
cally onto the indentations at the ends of the module. For
optimal system operation, please install memory in pairs.
20
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2.2.3 Installing the CPU and Heatsink
Follow these instructions to install the CPU and CPU heat-
sink.
1. Locate the CPU socket.
2. Take off the CPU protection cap.
3. Pull the CPU lever up to unlock the CPU socket.
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4. Open the socket in the direction as illustrated.
5. Place the CPU on the CPU socket, ensuring that pin 1 is
located in the right direction.
6. Close the cover in the direction shown.
22
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7. Press the CPU socket lever down in the direction shown
to secure the CPU.
8. Secure the heatsink to the motherboard using two
screws.
NOTE: Remember to install the washer and nut while
installing the screws.
9. Place the air duct with one screw.
Chapter 2: Setting Up
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2.2.4 Installing the PCI-X Card
Follow these instructions to install a PCI-X card.
1. Push the tab of PCI-X slot on the rear panel in the direc-
tion as shown to release the I/O shield.
2. Move the I/O shield to right as shown and then take off
the I/O shield.
3. Insert the PCI-X card in the directions of arrow as shown.
24
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4. Push the tab of PCI-X slot on the rear panel in the direc-
tion as shown to secure PCI-X card.
Chapter 2: Setting Up
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2.3
Installing the External Hard Drive
The GT20 chassis kit supports external SATA or SAS hard
drives.
Follow these instructions to install an external SATA or SAS
hard drive.
1. Press the locking lever latch in the direction of arrow (A)
and then pull the locking lever open (B).
A
B
2. Slide the drive tray out.
3. Place a hard drive into the drive tray.
26
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4. Using 4 HDD screws to secure the HDD.
5. Reinsert the drive tray into the chassis (A), ensuring that
the drive tray is completely inserted into the chassis (B).
A
B
6. Pressing the locking lever to secure the hard drive tray.
Chapter 2: Setting Up
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2.4
Installing the Slim FDD (Option)
1. Locate the two FDD rails and screws from the FDD kit.
Secure the two rails to FDD using four screws.
FDD Rails & Screws
2. Connect the FFC cable to FDD.
3. Using a screw driver to pull open the door of FDD tray.
4. Insert FDD module into the tray.
28
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5. Connect the FFC cable to the connector on M1012
adapter board.
6. Locate the FDD cable from FDD kit. Connect the wrinkle
side to the connector on M1012 adapter board. Refer to
the picture below for the correct direction.
For Mainboard
For M1012
7. Connect the other side to the connector on motherboard.
Chapter 2: Setting Up
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NOTE
30
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Chapter 3: Replacing Pre-Installed
Components
3.1
Introduction
This chapter explains how to replace pre installed compo-
nents including the motherboard, LED control board, HDD,
and CD-ROM drive.
Take note of the precautions in this section when installing
your system.
3.1.1 Work Area
Make sure you have a stable, clean working environment.
Dust and dirt can get into components and cause malfunc-
tions. Use containers to keep small components separated.
Putting all small components in separate containers keeps
them from becoming lost. Adequate lighting and proper tools
can prevent you from accidentally damaging the internal
components.
3.1.2 Tools
The procedures that follow require only a few tools, including
the following:
•
•
A cross head (Phillips) screwdriver
A grounding strap or an anti-static pad
Most of the electrical and mechanical connections can be dis-
connected using your fingers. It is recommended that you do
not use needle-nosed pliers to remove connectors as these
can damage the soft metal or plastic parts of the connectors.
Chapter 3: Replacing Pre-Installed Components
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3.1.3 Precautions
Components and electronic circuit boards can be damaged
by static electricity. Working on a system that is connected to
a power supply can be extremely dangerous. Follow the
guidelines below to avoid damage to the Transport GT20 or
injury to yourself.
•
Ground yourself properly before removing the top
cover of the system. Unplug the power from your
computer power supply and then touch a safely
grounded object to release static charge (i.e. power
supply case). If available, wear a grounded wrist
strap. Alternatively, discharge any static electricity by
touching the bare metal chassis of the unit case, or
the bare metal body of any other grounded appli-
ance.
•
•
Avoid touching motherboard components, IC chips,
connectors, memory modules, and leads.
The motherboard is pre-installed in the system.
When removing the motherboard, always place it on
a grounded anti-static surface until you are ready to
reinstall it.
•
Hold electronic circuit boards by the edges only. Do
not touch the components on the board unless it is
necessary to do so. Do not flex or stress circuit
boards.
•
•
Leave all components inside the static-proof packag-
ing that they ship with until they are ready for installa-
tion.
After replacing optional devices, make sure all
screws, springs, or other small parts are in place and
are not left loose inside the case. Metallic parts or
metal flakes can cause electrical shorts.
Notes:
•
•
All connectors are keyed to only attach one way.
Always use the correct screw size as indicated in the
procedures.
32
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3.2
Disassembly Flowchart
The following flowchart outlines the disassembly procedure.
Rear Components
DIMMs
Chassis rear cover
CPU/heatsink assembly
Air duct
PCI card
Mainboard
Mainboard
Power supply
Front Components
Chassis rear cover
PCBs
CD-ROM
FAN
Control
Board
M1012
Adapter Board
HDD Backplane
Chapter 3: Replacing Pre-Installed Components
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3.3
Removing the Cover
Before replacing any parts you must remove the chassis
cover.
Follow these instructions to remove the cover of the
Transport GT20 chassis cover.
1. Remove the screw on the back side. Then slide the chas-
sis cover in the direction of arrow.
2. Lift the cover off.
34
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3.4
Replacing Motherboard Components
Follow these instructions to replace motherboard compo-
nents, including the motherboard.
3.4.1 Disconnecting All Motherboard Cables
Before replacing the motherboard or certain components,
remove cables connected to the motherboard. Follow these
instructions to remove all motherboard cabling.
1. Disconnect ATX power cables.
Main Power
EPS 12V Power
2. Disconnect CD-ROM drive cable.
Chapter 3: Replacing Pre-Installed Components
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3. Disconnect all cables from front panel, USB, fans and
SATA connectors.
3.4.2 Removing the Motherboard
After removing all of those cables, follow these instructions to
remove the motherboard from the chassis.
1. Remove eight screws securing the motherboard to the
chassis.
2. Remove the motherboard.
36
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3.5
Replacing the Slim CD-ROM
Follow these instructions to replace the CD-ROM.
1. Remove power and data cables from the slim CD-ROM
adapter.
Power Cable
Data Cable
2. Press the tab in the directions as show to release the CD-
ROM drive.
Chapter 3: Replacing Pre-Installed Components
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3. The CD-ROM drive will be freed from the drive bay after
pressing the tab.
4. Remove two screws that secure CD-ROM drive to the
bracket.
5. Replace the CD-ROM drive.
6. Secure CD-ROM to the bracket using two screws. Then
replace the unit into the drive bay and connect the CD-
ROM power and data cables.
38
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3.6
Replacing the LED Control Board
Follow these instructions to replace the LED control board.
1. Remove two screws securing LED control board unit to
the chassis.
2. Lift the LED control board unit free of the chassis.
3. Remove three screws securing LED control board to the
bracket.
Chapter 3: Replacing Pre-Installed Components
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4. Lift the LED control board free from the chassis. After
replacement, insert the unit into the chassis.
40
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3.7
Replacing the M1012 Adapter Board
1. Remove all of those cables connected to the adapter
board, including fan cables, CD-ROM power cable, front
LED panel cable, power cables, and SATA cables.
CD-ROM Power Cable
Front Panel
LAN/ID
SATA Cables
Fan Tach
2x power cables on
SATA backplane
Front panel control
board cable
1x power cable on M1012
Chapter 3: Replacing Pre-Installed Components
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Fan Cables
2. Remove six screws to release the adapter board. Refer
to p.46 for the location.
42
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3.7.1 M1012 Adapter Board Features for B3970-U
J1: Front Panel
Connector
J16: LCM Connector
J14: Fan Tach Connector
FDD1: Standard
Floppy Connector
J7:Fan Tach & PWM Connector
J3: LAN/ID LED
Connector
JP1: Fan Input Select
Connector
J19: CD-ROM Power
Connector
J5: Fan Connector
J9: Fan Connector
J11: Fan Connector
J10: Fan Connector
J2: Front Panel Connector
J6: Fan Connector
FDD2: Slim FDD Connector
J8: PWM Connector
J13: Fan Tach Connector
PW2: Power Connector
JP2: Fan Minimum
Voltage Input Select
Connector
J4: Fan Tach & PWM
Connector
J15: LCM Connector
Chapter 3: Replacing Pre-Installed Components
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3.7.2 M1012 Adapter Board Connector Pin Definition
J1 TYFP Front Panel Connector
1
HDLED+
2
PW_LED+
PW_LED -
PWR_SW+
PWR_SW -
WLED+
3
HDLED-
4
5
RESET-
6
7
RESET+
8
9
VOLTAGE5
EXT_INT
V5SB
10
12
14
16
18
11
13
15
17
WLED-
KEY PIN
GND
ICH_SMBDAT
ICH_SMBCLK
INTRU#
J2 Front Panel Connector
1
HDLED+
2
HDLED-
3
RESET+
4
RESET-
5
PW_LED+
WLED+
6
PW_LED-
WLED-
7
8
9
ICH_SMBDAT
EXT_INT
V5SB
10
12
14
16
18
20
22
24
26
28
ICH_SMBCLK
VOLTAGE5
INTRU#
11
13
15
17
19
21
23
25
27
PWR_SW+
LAN1_LED+
LAN2_LED+
LAN3_LED+
ID_LED+
ID_SW+
PWR_SW -
LAN1_LED-
LAN2_LED-
LAN3_LED-
ID_LED-
ID_SW-
KEY PIN
NC
44
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J3 LAN/ID LED Connector
1
LAN1_LED+
LAN2_LED+
LAN3_LED+
ID_LED+
2
LAN1_LED-
LAN2_LED-
LAN3_LED-
ID_LED-
ID_SW-
3
4
5
6
7
8
9
ID_SW+
10
12
11
KEY PIN
NC
FAN Signal Related Connector Pin Definition
NOTE: The FAN signal naming is based on HW circuit design only. It might
be different from the system fan naming.
J4 Fan TACH & PWM Connector
1
2
3
4
GND
NC
FAN1_TACH
PWM1 (Default)
J7 Fan TACH & PWM Connector
1
2
3
4
GND
NC
FAN7_TACH
PWM1 (Default)
J8 PWM Connector
1
2
3
GND
PWM2
FAN1_TACH
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J13 Fan TACH Connector
1
GND
2
4
6
8
FAN1_TACH
FAN2_TACH
FAN3_TACH
NC
3
5
7
GND
GND
KEY PIN
J14 Fan TACH Connector
1
GND
GND
GND
GND
GND
GND
GND
GND
GND
GND
KEY PIN
2
FAN1_TACH
FAN2_TACH
FAN3_TACH
FAN4_TACH
FAN5_TACH
FAN6_TACH
FAN7_TACH
FAN8_TACH
FAN9_TACH
FAN10_TACH
PWM
3
4
5
6
7
8
9
10
12
14
16
18
20
22
11
13
15
17
19
21
J6 Fan Connector
1
2
3
4
5
6
FAN1_12VPWM
FAN1_TACH
GND
GND
FAN2_TACH
FAN2_12VPWM
46
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J10 Fan Connector
1
2
3
4
5
6
FAN3_12VPWM
FAN3_TACH
GND
GND
FAN4_TACH
FAN4_12VPWM
J11 Fan Connector
1
2
3
4
5
6
FAN5_12VPWM
FAN5_TACH
GND
GND
FAN6_TACH
FAN6_12VPWM
J9 Fan Connector
1
2
3
4
5
6
FAN7_12VPWM
FAN7_TACH
GND
GND
FAN8_TACH
FAN8_12VPWM
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J5 Fan Connector
1
2
3
4
5
6
FAN9_12VPWM
FAN9_TACH
GND
GND
FAN10_TACH
FAN10_12VPWM
J15 & J16 LCM Connectors
1
3
5
LCM_+5V
KEY PIN
2
4
6
LCM_SIN
GND
LCM_+5VSB
LCM_SOUT
JP1 Fan Input Select Connector
Pin1 & Pin2 Close
Pin2 & Pin3 Close
Fan PWM signal from J8
Fan PWM signal from J4, J7
& J14 (Default)
JP2 Fan Input Select Connector
Pin1 & Pin2 Close
Pin2 & Pin3 Close
0V
+5V (Default)
48
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3.8
Replacing the SATA Backplane
1. After removing the M1012 adapter board, disconnect
those cables connected to the SATA backplane, including
SATA and power cables.
2. Grab the two tabs to lift the SATA backplane off.
3. Remove ten screws that secure the bracket to the
adapter board.
Chapter 3: Replacing Pre-Installed Components
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4. Release the adapter board free from the bracket.
5. After replacement, place and secure the unit into the
chassis following the reverse procedures from step 1 to 4
after done.
50
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3.8.1 SAS/SATA Backplane (M1208) Features
U4, SAS/SATA4 Connector
U3, SAS/SATA3 Connector
U2, SAS/SATA2 Connector
HDD Access LED
HDD Power LED
U1, SAS/SATA 1 Connector
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PW1 Power Connector
PW2 Power Connector
J4, SAS/SATA 4
Connector
J3, SAS/SATA 3
Connector
J2, SAS/SATA 2
Connector
J1, SAS/SATA 1
Connector
52
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3.9
Replacing the Power Supply
1. Remove two screws securing the power supply to the
chassis.
2. Remove the screw securing fan assembly to the chassis.
3. Lift the power supply free from the chassis. After replace-
ment, place and secure the unit into the chassis following
the reverse procedures from steps 1 to 2.
Chapter 3: Replacing Pre-Installed Components
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NOTE
54
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Appendix I: BIOS Differences
The BIOS of B3970-U is similar to the BIOS of S3970G2N-U.
There is only one menu different. You may refer to the
attached motherboard manual for the complete BIOS infor-
mation. The differences between B3970-U and S3970G2N-U
is on the “Advanced/Hardware Health Configuration” menu.
See the following for the differences.
B3970-U Advanced/Hardware Health Configuration
BIOS Setup Utility
Advanced
Hardware Health Configuration
Enables Hardware
Health Monitoring
Device
H/W Health Function
FAN Select
AutoFAN1 Power Control
PWM Minimal Duty Cycle
FAN Fail LED Indicator
[Enabled]
[3Pin FAN]
[Enabled]
[10% Duty Cycle]
[Enabled]
Hardware Health Event Monitoring
XMainboard Voltages Report
CPU1 Temperature
:xx ºC/ xxx ºF
:xx ºC/ xxx ºF
Mainboard Ambient Temp.
ÅÆ Select Screen
ÇÈ Select Item
System FAN1 Speed
System FAN2 Speed
System FAN3 Speed
System FAN4 Speed
:xxxx RPM
:xxxx RPM
:xxxx RPM
:xxxx RPM
+ -
F1
Change Option
General Help
F10 Save and Exit
ESC Exit
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S3970 Advanced/Hardware Health Configuration
BIOS Setup Utility
Advanced
Hardware Health Configuration
Enables Hardware
Health Monitoring
Device
H/W Health Function
FAN Select
Auto FAN1, 2 Power Control
Auto FAN 3, 4 Power Control
FAN Fail LED Indicator
[Enabled]
[4Pin FAN]
[Disabled]
[Disabled]
[Disabled]
ÅÆ Select Screen
Hardware Health Event Monitoring
ÇÈ Select Item
+ -
Change Option
XMainboard Voltages Report
Tab Select Field
F1
General Help
CPU1 Temperature
Mainboard Ambient Temp.
:xx ºC/ xxx ºF
:xx ºC/ xxx ºF
F10 Save and Exit
ESC Exit
FAN1 Speed
FAN2 Speed
FAN3 Speed
FAN4 Speed
:xxxx RPM
:xxxx RPM
:xxxx RPM
:xxxx RPM
Table of Differences
S3970
B3970-U
FAN Select
4Pin FAN
Disabled
3Pin FAN
Enabled
--
Fan Power Control
PWM Minimal Duty
Cycle
[10% Duty Cycle]
FAN Fail LED
Indicator
Disabled
Enabled
Hardware Monitor
Fan
FAN1 Speed
FAN2 Speed
FAN3 Speed
FAN4 Speed
System FAN1 Speed
System FAN2 Speed
System FAN3 Speed
System FAN4 Speed
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Appendix II: Cable Connection Tables
SATA Cable
Table 1: B3970-UG20S4H Model
M1204 SATA Backplane
SATA 1
Connect to
Motherboard
SATA 1
Æ
Æ
Æ
Æ
SATA 2
SATA 2
SATA 3
SATA 3
SATA 4
SATA 4
FAN Cable
Table 2: System Fan to M1012 Adapter Board
System Fan
Fan 1
Connect to
M1012
Æ
Æ
Æ
Æ
Æ
J6 Fan Connector
J10 Fan Connector
J11 Fan Connector
J9 Fan Connector
J5 Fan Connector
Fan 2
Fan 3
Fan 4
Fan 5
Table 3: M1012 Adapter Board to Motherboard
M1012
J14
Connect to
Motherboard Fan
J25, J27
Æ
Æ
J7
J20
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Power Supply Cable
Table 4: Power Supply to Motherboard
Power Supply
Connect to
Motherboard
P1 24-pin power cable
P2 8-pin power cable
Æ
Æ
PW1 24-pin connector
PW2 8-pin connector
Table 5: Power Supply to M1012 Adapter Board
Power Supply
Connect to
M1012
P3 4-pin power cable
Æ
PW2 4-pin connector
Table 6: Power Supply to M1208 SATA Backplane
Power Supply
Connect to
M1204
P4 4-pin power cable
P6 4-pin power cable
v
PW1 4-pin connector
PW2 4-pin connector
Æ
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Other Cables
Table 7: M1012 Adapter Board to Motherboard
M1012
Connect to
Motherboard
J24 (TYFP1)
J5 (TYFP2)
J1 Front Panel connector
J3 (LAN / ID LED)
Æ
Æ
Table 8: M1003 Front Panel Control Board Related Cable
M1003 J1 USB connector
M1003 J2 connector
Æ
Æ
Motherboard J22 USB2
M1012 J2 connector
Table 9: CD-ROM Related Cable
Motherboard PRE-IDE con-
Æ
CD-ROM Backplane
nector
M1012 J19 power connector
Æ
CD-ROM Backplane
Table 10: FDD Related Cable (Option)
M1012 FDD1 connector
M1012 FDD2 connector
Æ
Æ
Motherboard JB1 FDD
Slim FDD drive
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Appendix III: Installing SMDC Cards
The following provides you with the information on installing
SMDC cards. You may refer to the following for installing
M3289 or M3290 into HDD tray or chassis.
Screws List (including screws for Rail)
A: Flat 6#-32 x4~x16
B: B-type 6#-32 x4
C: M4-4L x8
D: M4-5L x4
E: M4-8L x8
F: M4-15L x2
G: 13.5mm stand-off x1
G
F
E
D
C
B
A
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Installing M3289 into HDD Tray
1. Fold up the cable.
2. a: Choose a HDD tray. b: Insert the cable into the rear of
HDD tray. c: Pull the cable out.
3. Connect the cable to M3289.
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4. Align M3289 in reverse with 4 “M1” stand-offs. Secure the
SMDC with 4 screws as illustrated.
5. Secure M3289 onto HDD tray as illustrated.
6. Insert and secure the HDD tray. NOTE: For internal or
dummy HDD tray, secure the HDD tray with 1 or 2
screws.
7. Arrange and connect the cable to SMDC connector on
mainboard. Be careful not to block the air flow.
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Installing M3290/M3291 into HDD tray
1. Secure a removable stand-off of 13.5mm to the location
of “M2” stand-off as illustrated on SMDC bracket.
2. Secure M3290 in reverse to 4 “M2” stand-offs on bracket.
3. a: Choose a HDD tray. NOTE: Refer to the location of
SMDC connector on mainboard for choosing a HDD tray.
b: Secure SMDC to the HDD tray.
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4. a: Inset the cable into the rear of HDD tray. b: Connect
the cable to M3290. c: Insert and secure HDD tray.
5. Arrange and connect the cable to SMDC connector on
mainboard. Be careful not to block the air flow.
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Installing M3290/M3291 into GT24 Chassis
NOTE: The products produced now may not support the pro-
cedures below. We’ll provide you with the upgraded models
as soon as possible.
1. Disconnect the power connectors on HDD backplane and
M1012.
2. Push the power cables aside.
3. Align M3290 with 4 “M2” PC stand-offs. Secure M3290 to
mainboard with 4 screws.
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4. Connect the cable to M3290. Arrange and connect the
cable to SMDC connector on mainboard. Be careful not
to block the air flow.
5. Reconnect the power connectors on HDD backplane and
M1012.
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NOTE
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Technical Support
If a problem arises with your system, you should first turn to
your dealer for direct support. Your system has most likely
been configured or designed by them and they should have
the best idea of what hardware and software your system
contains. Hence, they should be of the most assistance for
you. Furthermore, if you purchased your system from a
dealer near you, take the system to them directly to have it
serviced instead of attempting to do so yourself (which can
have expensive consequences).
If these options are not available for you then Tyan Computer
Corporation can help.Besides designing innovative and qual-
ity products for over a decade, Tyan has continuously offered
customers service beyond their expectations. Tyan's website
in-depth Linux Online Support sections with downloadable
Linux drivers and comprehensive compatibility reports for
chassis, memory and much more. With all these convenient
resources just a few keystrokes away, users can easily find
the latest software and operating system components to keep
their systems running as powerful and productive as possi-
ble. Tyan also ranks high for its commitment to fast and
friendly customer support through email. By offering plenty of
options for users, Tyan serves multiple market segments with
the industry's most competitive services to support them.
"Tyan's tech support is some of the most impressive we've
seen, with great response time and exceptional organization
in general" - Anandtech.com
Please feel free to contact us directly for this service at tech-
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ’s, bulletins, driver
updates, and other information: http://www.tyan.com
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3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group: alt.comp.periphs.main-
board.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system
vendor FIRST for any product problems. This warranty only
covers normal customer use and does not cover damages
incurred during shipping or failure due to the alteration, mis-
use, abuse, or improper maintenance of products.
NOTE: A receipt or copy of your invoice marked with the date
of purchase is required before any warranty service can be
rendered. You may obtain service by calling the manufacturer
for a Return Merchandise Authorization (RMA) number. The
RMA number should be prominently displayed on the outside
of the shipping carton and the package should be mailed pre-
paid. TYAN will pay to have the board shipped back to you.
Transport GT20, B3970-U Service Engineer’s Manual v1.0
Document part No. D1754-100
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