High h Batch Owner’s Manual
FOR THE TURBOCHEF HIGH h BATCH SPEED COOK OVEN
TM
Accelerating the World of Cooking
800.90TURBO / +1 214-379-6000
Part Number: HHB-8708/Revision C/March 2007
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MODEL
SERIAL NUMBER
INSTALLED BY
INSTALLATION CHECKED BY
SERVICE CENTER NAME / NUMBER
For service or information:
WITHIN NORTH AMERICA CALL
Customer Service at 800.90TURBO or
Sales & Marketing at 866.90TURBO
OUTSIDE NORTH AMERICA CALL
+1 214-379-6000 or Your Authorized Distributor
TM
Accelerating the World of Cooking
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The information contained in this manual is important for the proper installation, use, maintenance,
and repair of this oven. Follow these procedures and instructions to ensure satisfactory baking results and
years of trouble-free service.
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
PLEASE CAREFULLY READ THIS MANUAL AND RETAIN IT FOR FUTURE REFERENCE.
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Table of Contents
Safety Instructions
i
Important Safety Information – Please Read First
General Safety Information
Reducing Fire Risk
i
i
i
Preventing Oven Damage
Grounding Instructions
Power Cord Replacement
ii
ii
ii
Theory of Operation, Specifications, and Installation
Theory of Operation
Certifications
Dimensions
Construction
1
1
1
1
2
2
2
2
2
2
2
2
2
3
3
3
3
3
3
3
3
5
6
6
6
6
6
6
6
7
Exterior
Interior
Electrical Specifications
North America (except Canada)/South America
Canada
Europe/Asia/Pacific
United Kingdom/Ireland
Performance
Standard Features
Control System
Installation
Packaging
Damaged Shipment Claims
Lifting and Placing the Oven
Securing Oven to Cart
Double Stacking Ovens
Built-in Installation
Installation Near Open Heat Source
Setup
Initial Programming
Ventilation Requirements
Optional Installation Items
Oven Restraint Kit
Oven Cart
Replacing/Exchanging Jetplates
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Oven Maintenance
9
Daily Maintenance
9
Supplies and Equipment
Cleaning Procedures
Deep Clean Instructions
Supplies and Equipment
Deep Clean Procedures
9
9
9
9
10
Operating the Oven
12
Control Display and Key Identification
Oven States and Menu Access
Oven State Descriptions
Menu Descriptions
Powering Up
Powering Down
Cooking Instructions
Cooking Options
12
12
12
13
13
13
13
15
15
15
15
16
16
17
17
18
18
19
19
19
21
21
23
23
23
Time Screen Options
Done Screen Options
Using the Options Menu
Enabling/Disabling the Edit Menu
Erasing the Recipe Menu
Enabling/Disabling the Write Card Function
Enabling/Disabling the Time Screen
Enabling/Disabling the Done Screen
Enabling/Disabling the Demonstration Mode
Programming Recipes
Adjusting the Cook Chamber Temperature
Modifying Recipes
Ordering a Smart Card
Loading Menu from Smart Card
Saving Menu to Smart Card
Checking Recipe Counter
Adjusting Temperature Offset
Troubleshooting Tips
25
25
25
25
25
26
Recording the Serial Number
Recording Error Messages
Checking the Fault Log
Common Issues and Solutions
Table of Common Issues and Solutions
North American Limited Warranty
International Limited Warranty
Glossary of Terms
27
30
33
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INTRODUCTION
i
IMPORTANT SAFETY INFORMATION – PLEASE READ FIRST
Improper installation, adjustment, alteration, service, or maintenance of this equipment can cause property
damage, injury, or death. Thoroughly read the installation, operating, and maintenance instructions
before installing or servicing this equipment. Strictly adhere to the following safety information to reduce
the risk of:
†
Damage to the oven
†
Damage to property near the oven
†
Personal injury
†
Burns
†
Fire
†
Electric shock
GENERAL SAFETY INFORMATION
†
Use this appliance only for its intended uses as described in this manual.
†
Only qualified service personnel should service this appliance. Contact the nearest authorized service
facility for examination, repair, or adjustment.
†
Always ensure the oven is disconnected from the power supply before servicing, repairing, or adjusting
any components or parts.
x
†
DO NOT place the cord near heated surfaces.
x
†
DO NOT store or use flammable vapors or liquids (e.g., gasoline) in the vicinity of this appliance.
DO NOT allow children to use this appliance.
DO NOT place corrosive chemicals or vapors in this appliance. It is not designed for industrial or
laboratory use.
x
†
x
†
x
†
DO NOT operate this appliance if it
- Has a damaged cord or plug
- Is not working properly
- Has been damaged or dropped
x
†
DO NOT cover or block any openings on this appliance.
DO NOT store this appliance outdoors.
x
†
x
†
DO NOT use this appliance near water.
x
†
DO NOT immerse this appliance or any of its components (e.g., cord, plug, etc.) in water.
DO NOT let the cord hang over the edge of a table or counter.
x
†
REDUCING FIRE RISK
If materials inside the oven ignite or if smoke is observed:
1. Keep the oven door closed.
2. Turn off the oven.
3. Disconnect the power cord or shut off power at the fuse/circuit breaker panel.
†
Carefully attend the oven if paper, plastic, or other combustible materials are placed inside the oven
to facilitate cooking.
x
†
DO NOT leave items in the cook cavity when the oven is not in use.
DO NOT cook items wrapped in cling wrap or plastic film.
DO NOT overcook food.
x
†
x
†
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ii
INTRODUCTION
PREVENTING OVEN DAMAGE
†
When servicing this appliance, do not tear insulation to get to components. Rather, find the edge of
the insulation and remove the tape that holds it in place.
†
Operate the oven only when food is in the Cook Chamber.
†
Clean the oven daily.
†
Clean the oven only with TurboChef Oven Cleaner.
x
†
DO NOT clean with a water jet.
x
†
DO NOT slam or mishandle the oven door.
x
†
DO NOT frequently open and close the door to check the cook status of the food.
DO NOT allow cleaning solution or water to remain in the Cook Chamber longer than necessary.
x
†
GROUNDING INSTRUCTIONS
WARNING: Improper grounding increases the risk of electric shock.
This appliance must be grounded. It is equipped with a cord that has a grounding wire and plug that,
in the event of an electrical short circuit, reduce the risk of electric shock by providing an escape wire for
the electric current. The wire must be plugged into an outlet that is properly installed and grounded.
Consult a qualified electrician or serviceman for help understanding
†
Grounding instructions
†
Whether or not the appliance is properly grounded
x
†
DO NOT use an extension cord. If the power supply cord is too short, ask a qualified electrician or
serviceman to install an outlet near the appliance.
POWER CORD REPLACEMENT
To avoid potential hazards, only the manufacturer, its service agent, or a similarly qualified person
should replace a damaged power cord.
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THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
1
Theory of Operation,
Specifications, and Installation
THEORY OF OPERATION
CERTIFICATIONS
®
The TurboChef High h Batch speed cook oven
UL, cUL, NSF, TÜV, CE
uses high heat transfer rates developed by forced
air impingement to rapidly cook food. The High h
Batch utilizes top and bottom jetplates that have
been optimized for specific food items. The plates
can be easily removed and replaced to facilitate
either higher or lower heat transfer rates. As a result,
the operator can cook foods that require maximum
browning/caramelizing (high heat transfer), or more
delicate foods that require low heat transfer to
ensure quality is not compromised.
DIMENSIONS
Single Units
Height
Width
Depth
with handle 31.5′′
Weight 157 lbs.
20.5′′
25.5′′
29′′
(521mm)
(648 mm)
(737 mm)
(800 mm)
(71 kg)
The technology is similar to but about twice as fast
as the fastest impingement conveyor oven. The High
h Batch utilizes a variable speed blower, oscillating
rack, and catalytic converter to provide maximum
speed, minimal energy input, ventless operation,
and the highest food quality.
Double Units (Requires a Stacking Kit)
Height
Width
Depth
41′′
25.5′′
29′′
(1041 mm)
(648 mm)
(737 mm)
(800 mm)
(142 kg)
with handle 31.5′′
Weight 314 lbs.
FIGURE 1: High h Batch Dimensions
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2
THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
Cook Cavity
*Smart Voltage Sensor Technology automatically
senses the supply voltage and configures the oven
to the correct setting (208 or 240). However, it
does not compensate for lack of voltage or over
voltage situations.
Height
Width
Depth
Volume
8′′
18.75′′
16.75′′
(203 mm)
(476 mm)
(425 mm)
1.45 cu. ft. (41.1 liters)
Wall Clearance
Top
Europe/Asia/Pacific
†
2′′
2′′
(51 mm)
(51 mm)
HHBEW (P/N: HHB-8602-1W)
Sides
Phase
3
Voltage
Frequency
Current
Cord
400 VAC
50/60 Hz
10 amp
HO7RN-F, 5 wire
IEC 309, 5-pin, 16 amp
CONSTRUCTION
Exterior
†
Stainless steel front, top, sides, and back
4′′ (102 mm) matte black legs
Cool to touch door handle
Removable drain pan
Removable oven door for cleaning
Plug
†
†
†
†
†
HHBED (P/N: HHB-8602-1D)
Phase
Voltage
Frequency
Current
Cord
3
230 VAC
50/60 Hz
18 amp
HO7RN-F, 4 wire
IEC 309, 4-pin, 32 amp
Interior
†
304 stainless steel interior
†
†
Watertight construction
Interchangeable jetplates for customized
cooking results (16 possible combinations)
Plug
United Kingdom/Ireland
†
HHBUK (P/N: HHB-8602-1K)
Phase
1
ELECTRICAL SPECIFICATIONS
United States
Voltage
Frequency
Current
Cord
230 VAC
50/60 Hz
24 amp
HO7RN-F, 3 wire
IEC 309, 3-pin, 32 amp
†
HHB (P/N: HHB-8602-1)
Phase
1
Voltage*
Frequency
Current
Cord
208/240 VAC
50/60 Hz
24 amp
Plug
NOTE: The owner is responsible for supplying
10 gauge, 3 wire, 6 foot, SOOW voltage that corresponds to the above specifications.
Plug
NEMA 6-30P
For help in answering questions about electrical
specifications, consult a qualified electrician.
Canada
†
HHBC (P/N: HHB-8602-1C)
PERFORMANCE
Phase
1
†
Voltage*
Frequency
Current
Cord
208/240 VAC
50/60 Hz
24 amp
10 gauge, 3 wire, 6 foot, SOOW
NEMA 6-50P
Heat transfer rates (h) are 3X–4X typical
convection oven
Heat transfer rates (h) are 2X typical
conveyor oven
†
Plug
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THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
3
STANDARD FEATURES
WARNING: The operator must ensure that
the oven is properly placed on the table or
countertop at all times. TurboChef will not recog-
nize a fallen oven as a warrantable claim and is not
liable for any injuries that may result.
Integral recirculating catalytic converter for UL
†
listed ventless operation (UL KNLZ)
Configurable top and bottom jetplates for
†
product specific cooking
Variable-speed High h recirculating
†
When lifting and placing the oven:
1. Position one or more persons on left and right
sides of oven.
impingement airflow system
Oscillating rack for high heat transfer without
spotting
†
Half-sheet pan/16-inch pizza capacity
†
2. Lift from bottom of oven.
Smart Voltage Sensor Technology* (U.S. only)
†
Stackable design (requires stacking kit)
†
3. Place oven on surface at least 30′′ (762 mm)
Smart menu system capable of storing up to 72
†
deep and capable of supporting 167 lbs. (76 kg).
recipes
Built-in self diagnostics for monitoring oven
†
Securing Oven to Cart (Figure 2)
components and performance
1. Lock the wheels of the oven cart.
Includes plug and cord (5 ft.)
†
Warranty - 1 year parts and labor
†
2. Place the oven on the oven cart.
WARNING: Do not attempt to lift the oven
with fewer than 2 people.
INSTALLATION
Install or locate this appliance only in accordance
with the instructions below.
WARNING: When lifting the oven, position
at least one person on each side.
Packaging
WARNING: Do not lift the oven from the
front and back.
All ovens are packaged in a double-wall corrugated
box with integrated corrugated skids. Upon instal-
lation, the owner need not retain packaging.
WARNING: Do not transport ovens on cart
when stacked.
Damaged Shipment Claims
Upon delivery, remove oven from its packaging
and immediately note any damage. To file a claim,
contact the shipping company within 24 hours of
receiving the shipment. TurboChef is not responsi-
ble if a product is damaged during shipment.
4. Attach one oven cart bracket to each leg
(HHB-8206 includes four brackets).
5. Secure each leg by aligning the bracket with the
holes on the oven cart and attaching the parts
listed in Figure 2.
Lifting and Placing the Oven
WARNING: Oven weight is approximately
157 lbs. (71 kg). Two or more persons are
required to lift it.
Double Stacking Ovens (Figure 2)
1. Ensure the surface that will hold the stacked
ovens can support the weight (314 lbs/142 kg).
2. Allow each oven time to cool and then unplug.
WARNING: To prevent personal injury or
damage to the oven, DO NOT lift the oven
from the front and rear or by the handle.
3. If you are stacking the ovens on a TurboChef
oven cart, make sure that the bottom oven is
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4
THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
Bolt
Flat Washer
Bracket
Flat Washer
Split-Lock Washer
Nut
FIGURE 2: Stacked HHB Ovens Secured to Cart
bolted to the cart and wheels are locked (see
previous section).
7. Place the oven on top of the oven that has the
Stacking Bracket attached.
4. Attach the Stacking Bracket (P/N HHB-8159)
to the back of the bottom oven:
WARNING: Do not attempt to lift the oven
with fewer than 2 people.
a. Remove the screws marked with gray arrows
in Figure 2.
WARNING: When lifting the oven, position
at least one person on each side. Do not lift
the oven from the front and back, and do not
use the handle to lift the oven.
b. Align the holes on the Stacking Bracket with
the holes on the oven and reinstall the screws.
Be sure to orient the bracket as shown in Figure
2, above.
8. Align the holes on the Stacking Bracket with the
holes on the top oven and reinstall the screws.
6. Remove the screws from the oven that will be
placed on top, as marked with black arrows in
Figure 2.
WARNING: Do not stack ovens over two-
high.
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THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
5
2.0" (51mm)
2.0" (51mm)
Unobstructed
Airflow
Fan
300 CFM (8.5 CMM)
Discharge to Ambient
4.0" (102 mm)
Unobstructed
Airflow
Notes:
1: Must be included by contractor
2.0" (51mm)
2.0" (51mm)
FIGURE 3: Built-in Installation
FIGURE 4: Installation Near Open Heat Source
Built-In Installation (Figure 3)
†
†
TurboChef ovens are designed to be installed on a
countertop or table. They are not intended for
built-in or enclosed installation.
Minimum of 300 cfm (8.5 cmm) of supplement
flow within the cabinet.
Minimum clearances of 2′′ (51 mm) to every
surface.
“Built-in or enclosed installation” is defined as
installing an oven in any structure that surrounds
the oven by five sides (i.e., top/rear/side panels and
base).
In addition, the operator will be responsible for
compensating any extra time required to service
the product due to removing the product for
serviceability.
If installation must be “built in,” the operator
must ensure the following:
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6
THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
Installation Near Open Heat Source (Figure 4)
When placing a TurboChef oven near an open
heat source, strictly adhere to the following:
OPTIONAL INSTALLATION ITEMS
Oven Restraint Kit (P/N: TC3-0242)
The oven restraint kit is an optional device that
hinders the oven from moving forward during use
and cleaning. The oven restraint kit will not
prevent the oven from falling off a countertop if the
oven is pulled off or if the oven’s legs are allowed
to slide off the edge. To order an oven restraint
kit, call your Authorized Distributor. Installation
instructions are included with every order.
†
Verify oven location has a minimum 6′′ (152
mm) clearance on top and minimum 2′′ (51
mm) of clearance on each side.
†
If the oven is being placed near a grill or stove,
there must be a divider between the oven and
the open heat source, with a minimum of 6′′
(152 mm) between the oven and the divider.
Oven Cart
†
If the oven is being placed near a fryer, there
Construction
must be a divider between the oven and fryer,
with a minimum of 12′′ (305 mm) between the
oven and the divider.
†
304 stainless steel
†
14 gauge 304 stainless steel top
†
16 gauge 304 solid stainless steel shelf
†
The height of the divider must be greater than
or equal to the height of the oven (20.5"/521
mm).
†
Four (4) 6′′ (152 mm) high polyurethane tired
casters, front two (2) with safety locking brakes;
bolt-on to stainless steel leg
Standard Features
Setup
†
Reinforcement welded gusset plates between legs
Once oven is properly positioned on the counter:
and stainless steel top (to assure rigidity/eliminate
stand racking)
1. Remove packing material and/or foreign objects
from within the cook cavity.
†
Frame fully welded 1.5′′ x 1.5′′ square stainless
steel tube
†
Easy to assemble
2. Install oven rack by placing it over support pins.
3. Plug in oven to appropriate wall-mounted
electrical receptacle. (See Electrical
Specifications, page 2.)
Carts come in two heights – 18′′ (457 mm) and
24′′ (610 mm). Call 800.90TURBO,
+1 214-379-6000, or your Authorized Distributor
for more information.
Initial Programming
The oven has been preprogrammed with factory
settings and is ready to operate out-of-box.
18′′ (457 mm) Oven Cart
Height
with single oven
with stacked ovens*
Width
with single oven
with stacked ovens*
Depth
18′′
38.5′′
59′′
27.8′′
27.8′′
27.8′′
(457 mm)
(978 mm)
(1499 mm)
(706 mm)
(706 mm)
(706 mm)
Ventilation Requirements
The High h Batch has been tested by Underwriters
Laboratory, which has concluded that this oven can
be installed and operated ventless for all food items
except “Fatty Proteins.” Please call 800.90TURBO
or +1 214-379-6000 for further information.
26.625′′ (676 mm)
31.5′′
with single oven
(800 mm)
with stacked ovens*
31.5′′
(800 mm)
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THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
7
FIGURE 5: 24′′ (610 mm) Oven Cart with Oven(s)
REPLACING/EXCHANGING JETPLATES
24′′ (610 mm) Oven Cart
Height
with single oven
with stacked ovens*
Width
with single oven
with stacked ovens*
Depth
24′′
44.5′′
65′′
27.8′′
27.8′′
27.8′′
(610 mm)
The jetplates ensure that hot air is distributed to
maximize food quality. Different jetplates result in
different cooking results.
(1130 mm)
(1651 mm)
(706 mm)
(706 mm)
(706 mm)
To replace or exchange a jetplate: (Figure 6)
1. Ensure the oven is in the OFF state and cook
cavity temperature is 150°F (66°C) or lower.
26.625′′ (676 mm)
31.5′′
with single oven
(800 mm)
with stacked ovens*
31.5′′
(800 mm)
2. Remove the oven rack.
*Requires Stacking Bracket.
3. Remove the support rails.
Assembly instructions are included with the cart. If
additional help is needed, call Customer Service at
800.90TURBO or your Authorized Distributor.
NOTE: Removing hardware is not required –
the support rails snap on and off. However, they
may require a gentle tap with a utensil to snap
into/out of place.
4. Remove jetplates and install new ones.
5. Reinstall support rails and oven rack.
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8
THEORY OF OPERATION, SPECIFICATIONS, AND INSTALLATION
Bottom Support Rail (Left)
Top Jetplate
Bottom Jetplate
Top Support Rail (x2)
Bottom Support Rail (Right)
Rack
FIGURE 6: Removing/Exchanging a Jetplate
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OVEN MAINTENANCE
9
Oven Maintenance
†
DAILY MAINTENANCE
Allow cleaner to penetrate for 5 minutes.
†
†
Scrub with nylon scrub pad, if necessary.
Wipe the oven door and cook cavity with a
damp towel.
The procedures below will help in maintaining
the High h Batch oven. Be sure to use only
TurboChef Oven Cleaner. Using any other clean-
ing products can damage critical parts and may
void warranty on those parts. Refer to Figure 7
to view the cook cavity components.
Step 4: Reattach the Oven Rack
Step 5: Wipe Oven Exterior with a Clean, Damp Towel
Supplies and Equipment
WARNING: Never spray Oven Cleaner
into any opening in the oven (for example,
the louvers in the side panels or the cooling fan
openings on the back panel). Doing so will damage
critical electrical components and result in a non-
warranty service call.
†
TurboChef Oven Cleaner (P/N 103180 North
America or 103380 International)
†
TurboChef Oven Guard (P/N 103181 North
America or 103381 International)
†
Nylon scrub pad
†
Cleaning towel
†
Protective eyewear (optional)
Dust mask (optional)
Step 6: Apply Oven Guard
†
†
Spray Oven Guard on a clean towel and apply
to oven interior.
Cleaning Procedures
Step 1: Prepare the Oven for Cleaning
†
Ensure oven is turned off. To turn off oven,
DEEP CLEAN INSTRUCTIONS
press the ON/OFF key.
TurboChef recommends deep cleaning the oven
once a month (or more frequently, depending on
use) to ensure optimal performance. Be sure to use
only TurboChef Oven Cleaner. Using any other
cleaning products can damage critical parts and
may void warranty on those parts. Reference
Figure 7 to view cook cavity components.
†
Ensure cool down process is complete. (“Cooling
Down” will disappear upon completion.)
WARNING: Injury can occur if oven is not
allowed time to cool properly before clean-
ing. DO NOT attempt to clean it until the
“Cooling Down” message is off.
Supplies and Equipment
Step 2: Remove Oven Rack
†
†
TurboChef Oven Cleaner (P/N 103180 North
Wash, rinse, and sanitize the oven rack.
America or 103380 International)
Step 3: Clean Oven Door and Cook Cavity
†
TurboChef Oven Guard (P/N 103181 North
†
Using a damp towel, remove food particles.
America or 103381 International)
†
In case of stubborn stain, spray TurboChef
†
Nylon scrub pad
Oven Cleaner.
†
Cleaning towel
†
Protective eyewear (optional)
WARNING: Never spray Oven Cleaner or
Guard directly onto the back oven cavity
wall. Doing so can damage critical components
and result in a non-warranty service call.
†
Dust mask (optional)
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10
OVEN MAINTENANCE
Deep Clean Procedures
WARNING: Never spray Oven Cleaner or
Guard directly onto the back oven cavity
wall. Doing so can damage critical components.
Step 1: Prepare the Oven for Cleaning
†
Ensure oven is turned off. To turn off oven,
press ON/OFF key.
Ensure cool down process is complete. (“Cooling
Down” will disappear upon completion.)
†
Scrub with nylon scrub pad, if necessary.
Open the drain lid and use water to flush out
food particles into the drain pan.
†
†
†
Close the lid when finished.
WARNING: Injury can occur if oven is not
allowed time to cool properly before clean-
ing. DO NOT attempt to clean it until the
“Cooling Down” message is off.
Step 7: Dry Cook Cavity and Drain System
†
Using a clean dry towel, dry the cook cavity and
drain system.
Step 2: Clean and Remove the Oven Door
Step 8: Remove the Drain Pan
†
Open oven door.
†
Wash, rinse, and sanitize the drain pan.
†
Spray TurboChef Oven Cleaner to break up
stubborn stains. Allow cleaner to penetrate for
5 minutes.
Step 9: Reattach/Reinstall all Clean Components
†
Scrub with nylon scrub pad, if necessary.
Wipe down the oven interior.
Rotate hinge retainers to unlocked state.
Step 10: Wipe Down the Outside of the Oven with a
Clean, Damp Towel
†
†
See Figure 8.
Raise oven door so it rests on hinge retainers.
Remove the door for easier access to components.
WARNING: Never spray Oven Cleaner
into any opening in the oven (for example,
the louvers in the side panels or the cooling fan
openings on the back panel). Doing so will damage
critical electrical components and result in a non-
warranty service call.
†
†
Step 3: Remove Oven Rack
†
Wash, rinse, and sanitize the oven rack.
Step 4: Remove Bottom Jetplate
Step 11: Apply Oven Guard
†
For instructions, see page 7.
†
Spray Oven Guard on a clean towel and apply
†
Wash, rinse, and sanitize the jetplate and
to oven interior.
support rails.
Step 5: Check Grease Filters
†
Check to see if filters are clogged with debris. If
they need to be replaced, call your Authorized
Distributor (reference part number HHB-8114).
†
If necessary, remove filter by first unhooking the
filter clip (HHB-8115), which is attached at the
center of the Air Diverter Plate. See Figure 7.
Step 6: Clean the Cook Cavity and Drain System
†
Spray TurboChef Oven Cleaner to break up
stubborn stains. Allow cleaner to penetrate for
5 minutes.
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OVEN MAINTENANCE
11
Air Diverter Plate
(Covers Catalytic Converter)
Grease Filters
Rack
Bottom Jetplate
FIGURE 7: Cook Cavity
Rotate Hinge
Retainer forward to
unlocked position.
FIGURE 8: Removing the Oven Door
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12
OPERATING THE OVEN
Operating the Oven
LEFT
RIGHT
LEFT
2
2
RIGHT
3
4
6
5
1
FIGURE 9: High h Batch Keypad
This section contains information on:
4. Enter key
†
Control Display and Key Identification
Press to save edited information.
†
Powering up
†
Powering down
5. Back/Stop key
†
Cooking Instructions
Cooking Options
Press to stop a cook cycle or to return to a
previous screen.
†
†
Programming Recipes
†
Using the Options Menu
6. On/Off key
Press to turn the oven on and off.
CONTROL DISPLAY AND KEY IDENTIFICATION
Reference Figure 9.
OVEN STATES AND MENU ACCESS
(Reference Figure 10)
1. Display
Displays operational information.
Oven State Descriptions
1. Warm-up
2. Soft keys (6)
Press to select an option on the screen that is
displayed adjacent to key.
State during which the oven warms itself to the
predetermined cook cavity set temperature.
2. Ready to Cook
3. Directional keys
Press to navigate menus and adjust
incremental settings.
The oven is “ready to cook” when it has warmed
up to the predetermined cook cavity set temper-
ature. At this point, the operator can enter cook
commands via the keypad.
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OPERATING THE OVEN
13
POWERING UP
3. Cool-down
State during which the blower motor blows cool
air into the cook cavity until the temperature is
below 150ºF (66°C). This takes approximately
90 minutes.
To turn on the oven, press the ON/OFF key. The
oven will begin to warm up to its predefined cook-
ing temperature (typically 450ºF or 230ºC). This
takes approximately 10 minutes.
4. Off
When the warm-up cycle is completed, the
oven will beep and display “READY TO COOK.”
Within a few seconds, the oven will display food
groups from which to select food items.
State during which cooking components are off
and the actual cook cavity temperature is below
150ºF (66°C), but the control system remains
operational.
POWERING DOWN
Menu Descriptions
1. Edit Menu
To turn off the oven, press the ON/OFF key. Total
cool down time is approximately 90 minutes.
Menu from which operator can modify cook
cavity temperature, recipe names, and recipe
settings.
NOTE: To expedite the cooling process, open the
oven door.
2. Options Menu
Menu from which operator can enable/disable
various oven functions.
WARNING: The inside of the door is hot.
To prevent possible burns, ensure that the
door is not blocking a throughway or aisle when
opened to expedite the cooling process.
3. Recipe Menu (or “Menu”)
The recipe menu consists of 12 food groups of 6
recipes, or 72 recipes total.
COOKING INSTRUCTIONS
4. Test Mode Menu
Each oven is pre-programmed with recipe settings
and is ready to operate out of the box. For instruc-
tions on customizing these settings, see page 19.
Menu from which a technician can test each
oven component independently, as well as view
oven statistics.
For more information on customizing a complete
menu for a chain of stores, contact 800.90TURBO
or +1 214-379-6000.
OVEN STATE
ACCESS TO:
Edit Menu
Options Menu Recipe Menu
Test Mode Menu
Warm-up
Ready to Cook
Cool-down
Off
NO
NO
YES
YES
NO
NO
YES
YES
NO
YES
NO
NO
NO
NO
YES
YES
FIGURE 10: Oven State/Menu Access Table
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14
OPERATING THE OVEN
LEFT
RIGHT
Press the soft key that corresponds to the desired food
group. In this example, pressing the top right soft key
would access all food items in the “1st Group.”
NOTE: Press the DOWN key to view food
groups 7-12.
FIGURE 11: Selecting a Food Group
LEFT
RIGHT
Press the soft key corresponding to the desired food item.
In this example, pressing the top right soft key would initiate
a cook cycle for the “First Item.”
FIGURE 12: Selecting a Food Item
To select a recipe and initiate a cook cycle:
1. Press the ON/OFF key to turn the oven on.
The oven will start warming up.
5. Each of the 12 food groups contains 6 food
items (recipes). Select a recipe by pressing the
corresponding soft key (Figure 12).
2. Once the oven reaches its predetermined cook
temperature (typically 450°F or 230°C), it will
display a menu from which to select one (1) of
six (6) food groups.
6. The oven will begin the cook cycle, unless the
TIME screen is enabled (see below).
NOTE: To immediately terminate a cook cycle,
press the BACK/STOP key.
3. Carefully place food item to be cooked in the
cook cavity.
7. When the cook cycle is complete, the oven will
beep and display “Please Remove Food from
Oven.”
WARNING: Inside of oven is HOT! Insert
food with caution.
WARNING: Inside of oven is HOT!
Remove food with caution.
4. To select a food group, press the corresponding
soft key (Figure 11).
8. Remove the food. The oven will return to the
food group selection screen unless the DONE
screen is enabled (see adjacent page).
NOTE: Press the DOWN key to view food
groups 7–12.
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OPERATING THE OVEN
15
LEFT
RIGHT
Press the “Start” soft key (bottom right)
to initiate a cook cycle.
Use the UP and DOWN keys to adjust time in 5-
second increments.
FIGURE 13: Time Screen
LEFT
RIGHT
Press the “Save Time” soft key (bottom left)
to save an adjusted time.
After selecting “Cook More,” adjust additional
time in 5-second increments using the UP and
DOWN keys.
Press the “Cook More” soft key
(bottom right) to cook an item longer.
FIGURE 14: Done Screen
COOKING OPTIONS
When an item is cooked longer, the oven cooks it
to the specifications of the final event in the initial
cook cycle. To learn about events of a recipe, see
Modifying Recipes (pages 19-21).
Time Screen Options (Figure 13)
If the TIME screen is enabled, before initiating a
cook cycle the operator will be given the option to
adjust the cook time in 5-second increments.
To learn about enabling and disabling the DONE
screen, see page 18.
To learn about enabling and disabling the TIME
screen, see page 17.
USING THE OPTIONS MENU
Done Screen Options (Figure 14)
Use the OPTIONS menu to:
If the DONE screen is enabled, the operator is given
two choices upon opening the oven door at the
end of a cook cycle:
1. Save Time – save an adjusted cook time (only if
the TIME screen is also enabled).
†
Enable/disable the EDIT menu
†
Erase the RECIPE MENU
†
Enable/disable the WRITE CARD function
†
Enable/disable the TIME screen
†
Enable/disable the DONE screen
2. Cook More – cook an item longer after it reaches
the end of its cook cycle.
†
Enable/disable DEMONSTRATION mode
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16
OPERATING THE OVEN
LEFT
RIGHT
Step: 1
Here the EDIT menu is turned on.
Step: 2
To access the OPTIONS menu,
simultaneously press and hold for 5 seconds.
FIGURE 15: Enabling/Disabling the Edit Menu
LEFT
RIGHT
Step: 1
After “Erase Menu” is selected, a
confirmation message appears.
Step: 3
Step: 2
To access the OPTIONS menu,
simultaneously press and hold for 5 seconds.
FIGURE 16: Erasing the Menu
To access the OPTIONS menu:
1. Ensure the oven is in either the COOL-DOWN or
OFF state.
2. Press the BACK/STOP key to exit the OPTIONS
menu.
Erasing the Recipe Menu (Figure 16)
Erasing the RECIPE MENU will permanently delete
currently-stored recipes and recipe settings.
2. Simultaneously press and hold the top left and
top right soft keys for 5 seconds.
To erase the RECIPE MENU:
1. From the OPTIONS menu, press the “Erase
Menu” soft key (middle left).
Enabling/Disabling the Edit Menu (Figure 15)
Enabling the EDIT menu allows operators to modify
the cook cavity temperature, recipe names, and
recipe settings. Disabling the EDIT menu prevents
operators from accessing these options.
2. Press the ENTER key to confirm or the
BACK/STOP key to cancel.
By default, the EDIT menu is enabled unless
otherwise requested by the customer.
3. Press the BACK/STOP key to exit the OPTIONS
menu.
To enable/disable the EDIT menu:
1. From the OPTIONS menu, press the “Edit Menu”
soft key (top left) to turn the EDIT menu on/off.
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OPERATING THE OVEN
17
LEFT
RIGHT
Step: 1
Here the WRITE CARD function
is turned off.
Step: 2
To access the OPTIONS menu,
simultaneously press and hold for 5 seconds.
FIGURE 17: Enabling/Disabling the Write Card Function
LEFT
RIGHT
Here the TIME screen function
is turned on.
Step: 1
Step: 2
To access the OPTIONS menu,
simultaneously press and hold for 5 seconds.
FIGURE 18: Enabling/Disabling the Time Screen
Enabling/Disabling the Write Card Function
(Figure 17)
Enabling the WRITE CARD function allows the
operator to save recipes from the oven to a smart
card. Disabling the WRITE CARD function prevents
operators from doing so.
Enabling/Disabling the Time Screen (Figure 18)
Enabling the TIME screen allows the operator to
adjust the total cook time before initiating a cook
cycle. Disabling it prevents the operator from
doing so and helps ensure originally-programmed
cook times remain unaltered.
By default, the WRITE CARD function is disabled
unless otherwise requested by the customer.
To enable/disable the TIME screen:
1. From the OPTIONS menu, press the “Time
Screen” soft key (top right) to turn the TIME
screen function on or off.
To enable/disable the WRITE CARD function:
1. From the OPTIONS menu, press the “Write Card”
soft key (bottom left) to turn the WRITE CARD
function on or off.
2. Press the BACK/STOP key to exit the OPTIONS
menu.
2. Press the BACK/STOP key to exit the OPTIONS
menu.
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18
OPERATING THE OVEN
LEFT
RIGHT
Here the DONE screen is turned on.
Step: 1
Step: 2
To access the OPTIONS menu,
simultaneously press and hold for 5 seconds.
FIGURE 19: Enabling/Disabling the Done Screen
LEFT
RIGHT
DEMONSTRATION mode is turned off.
Step: 1
Step: 2
To access the OPTIONS menu,
simultaneously press and hold for 5 seconds.
FIGURE 20: Enabling/Disabling the Demonstration Mode
Enabling/Disabling Done Screen (Figure 19)
Enabling the DONE screen allows the operator to
Enabling/Disabling Demonstration Mode (Figure 20)
Enabling DEMONSTRATION mode allows the opera-
tor to view/show every operational aspect of the
oven without the oven actually heating up.
†
Save an adjusted cook time
†
Cook an item longer after it reaches the end
of its cook cycle
By default, the DEMONSTRATION mode is disabled
unless otherwise requested by the customer.
Disabling it prevents the operator from doing the
above and helps ensure all originally-programmed
cook times remain unaltered. By default, the DONE
screen is enabled unless otherwise requested by the
customer.
To enable/disable DEMONSTRATION mode:
1. From the OPTIONS menu, press the
“Demonstrate” soft key (bottom right) to turn
the DEMONSTRATION mode on or off.
To enable/disable the DONE screen:
1. From the OPTIONS menu, press the “Done
Screen” soft key (middle right) to turn the DONE
screen on or off.
2. Press the BACK/STOP key to exit the OPTIONS
menu.
2. Press the BACK/STOP key to exit the OPTIONS
menu.
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OPERATING THE OVEN
19
LEFT
SET TEMP 475ºF
PRESS “ENTER”
RIGHT
Step: 3 & 4
Step: 5
FIGURE 21: Adjusting the Cook Cavity Temperature
PROGRAMMING RECIPES
Modifying Recipes (Figures 22-25)
The oven operator can preset cooking specifications
for up to 72 food items, or “recipes,” on his/her
menu. The High h Batch stores these menu items
into twelve food groups, each containing six food
items.
Programming options include:
†
Adjusting the Cook Cavity Temperature
†
Modifying Recipes
†
Loading a Menu from a Smart Card
†
Saving a Menu to a Smart Card
†
Checking the Recipe Counter
NOTE: To erase all recipes and recipe settings, see
Erasing Recipe Menu, page 16.
When accessing any of the programming options,
be sure the oven is in either the COOL-DOWN or
OFF state.
To modify a food item:
1. Ensure oven is in either the COOL-DOWN or OFF
state.
2. Verify the EDIT menu is enabled (for instruc-
tions, see page 16).
Adjusting the Cook Cavity Temperature (Figure 21)
1. Ensure oven is in either the COOL-DOWN or OFF
state.
3. Simultaneously press and hold the UP and DOWN
keys for 1 second.
2. Verify the EDIT menu is enabled (for instruc-
tions, see page 16).
4. Adjust the cook cavity temperature in 25°F
(15ºC) increments using the UP and DOWN keys.
3. Simultaneously press and hold the UP and DOWN
keys for 1 second.
5. Press ENTER to confirm the change and proceed
to editing individual recipes.
4. Adjust the cook cavity temperature in 25°F
(15ºC) increments using the UP and DOWN keys.
6. Select the food group that contains the item to
be modified (Figure 22).
5. Press ENTER to confirm the change and proceed
to editing individual recipes, or press the
BACK/STOP key to cancel.
7. Select the food item to be modified (Figure 23).
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20
OPERATING THE OVEN
EDIT GROUP
1ST GROUP
4TH GROUP
5TH GROUP
LEFT
2ND GROUP
3RD GROUP
6TH GROUP
RIGHT
Step: 6
In this example, pressing the top right soft key would
access all food items in the “1st Group”.
NOTE: Press the DOWN key to view Food
Groups 7-12.
FIGURE 22: Modifying Recipes – Step 6
1ST GROUP
FIRST ITEM
FOURTH ITEM
FIFTH ITEM
LEFT
SECOND ITEM
THIRD ITEM
SIXTH ITEM
RIGHT
Step: 7
In this example, pressing the top right soft key will
allow the operator to modify the first food item in the
first food group.
FIGURE 23: Modifying Recipes – Step 7
Instructions for navigating the FOOD ITEM screen
(Figure 24):
8. From FOOD ITEM screen (Figure 25), the
operator can:
a. Enter/change food group name.
a. To navigate characters (numbers and letter within
a field), use the top left and top right soft keys.
b. Enter/change food item name.
b. To change characters, use the UP and DOWN
keys. Press and hold these keys to rapidly scroll
through characters.
c. Set cook time by using the UP and DOWN keys
(5-second increments).
d. Choose whether to oscillate the rack (turn the
oscillator on or off) by using the UP and
DOWN keys.
NOTE: Pressing the UP and DOWN keys will clear
the field of its current content unless you first press
either the top-left or top-right soft key.
e. Specify events, which allow each food item to
cook in different phases at different air levels.
c. Use the LEFT and RIGHT keys to navigate fields.
†
Enter percentage of cook time per event
(total must equal 100%).
†
Enter percentage of air per event
(10% increments).
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OPERATING THE OVEN
21
<
1ST GROUP>
EVENT
FIRST ITEM
COOK TIME
RACK ON
00:00
LEFT
1
2
3
4
%
%
TIME
AIR
100
100
0
0
0
100
100
100
RIGHT
TEST
WARMING UP
Step: 7b
Step: 7a
Step: 7c
The field selected
to be modified will warms up in case the operator wishes
be bracketed. to test a new/modified recipe.
Throughout this process, the oven
FIGURE 24: Navigating the Food Item Menu
<
1ST GROUP>
FIRST ITEM
COOK TIME
RACK ON
00:00
LEFT
EVENT
1
2
3
4
%
%
TIME
AIR
100
100
0
0
0
100
100
100
RIGHT
TEST
WARMING UP
Step: 9 Step: 8a
Step: 8d
Step: 8b
Step: 8e
Step: 11
Step: 8c
Step: 10
FIGURE 25: Modifying Recipes – Steps 8-11
9. To test settings before saving, press the bottom-
left soft key. The oven will initiate a cook cycle
to the specifications of new settings.
To load a menu from a smart card:
1. Ensure oven is in either the COOL-DOWN or OFF
state.
10. To save settings, keep pressing ENTER until
“Settings Saved” is displayed.
2. Insert the smart card into the smart card reader.
Orient card as shown in Figure 26.
11. Press the BACK/STOP key three times to exit the 3. Press bottom-left soft key.
menu (doing so before saving settings will
erase changes).
4. Press the middle-left soft key to “Load Menu
from Card” (Figure 27).
Ordering a Smart Card
To order a Smart Card, call 800.90TURBO,
+1 214-379-6000, or your Authorized Distributor.
5. Press ENTER to confirm or BACK/STOP to cancel.
After approximately 5 seconds, screen will display
that menu has loaded from card.
Loading Menu from Smart Card (Figures 26 and 27)
CAUTION: Loading a menu from a smart
card will overwrite all existing recipes
programmed into the oven.
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22
OPERATING THE OVEN
Smart Card Reader Slot
Smart Card - Notice orientation of chip
FIGURE 26: Inserting Smart Card into Reader
LOADING . . . DONE
FROM CARD
LOADING . . .
FROM CARD
Step: 3
Step: 4
FIGURE 27: Loading from Smart Card
SAVING . . .DONE
TO CARD
SAVING . . .
TO CARD
Step: 4
Step: 5
FIGURE 28: Saving to Smart Card
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OPERATING THE OVEN
23
Step: 2
Step: 3
Step: 1
At any point, the operator can zero out the
counters for a given group.
In this example, the second item (recipe) in the first group has completed one cook cycle.
FIGURE 29: Checking the Recipe Counter
Saving Menu to Smart Card (Figures 26 and 28)
3. Press the BACK/STOP to exit the menu.
NOTE: To erase counters, press ENTER when
CAUTION: Saving a menu to a smart
card will overwrite all existing recipes
programmed into the smart card.
viewing the totals.
Adjusting Temperature Offset (Figure 30)
TEMPERATURE OFFSET is a feature that ensures
accurate temperature readings where the food actually
cooks, as opposed to where the thermocouple is
physically located.
To save a menu to a smart card:
1. Ensure oven is in either the COOL-DOWN or OFF
state.
2. Verify the WRITE CARD function is enabled (for
instructions, see page 17).
The value entered for TEMPERATURE OFFSET will
deduct from the oven’s temperature reading. For
example, if the oven temperature is 500ºF (260ºC),
and the TEMPERATURE OFFSET is 20ºF (approxi-
mately 11ºC), the oven will display 480ºF
(249ºC).
3. Insert the smart card into the smart card reader
(Figure 26).
4. Press the bottom-left soft key.
5. Press the top-left soft key to “Save Menu to
Card” (Figure 28).
To adjust the TEMPERATURE OFFSET :
1. Ensure oven is in either the COOL-DOWN or OFF
state.
6. Press ENTER to confirm or BACK/STOP to cancel.
2. Simultaneously press and hold the DOWN and
RIGHT keys for 1 second.
Checking Recipe Counter (Figure 29)
To view how many times each recipe (food item)
has been used:
1. Simultaneously press and hold the middle-left
and middle-right soft keys for 3 seconds.
3. Press the “Offset” soft key (bottom left).
4. Continue pressing the “Offset” soft key to
adjust the TEMPERATURE OFFSET in 5°F incre-
ments.
2. The screen will display food items in the first
food group. To view other food groups, use the
UP and DOWN keys.
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24
OPERATING THE OVEN
LEFT
RIGHT
Step: 3/4
In this example, the Temperature Offset is
set at 20ºF (approximately 11ºC).
Step: 2
Step: 5
FIGURE 30: Adjusting the Temperature Offset
NOTE: Adjustments can be made only in
Fahrenheit. (5ºF equals approximately 2.8ºC.)
NOTE: At 20°F, pressing the “Offset” soft key
rolls the TEMPERATURE OFFSET back to 0°F.
5. When finished, press the BACK/STOP to end the
test and exit the TEST mode.
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TROUBLESHOOTING TIPS
25
Troubleshooting Tips
LEFT
RIGHT
Step: 3
Step: 2
Step: 6
Step: 4
Serial number will be displayed.
Write down the number and have it ready to
reference when talking with Customer Service.
FIGURE 31: Viewing the Serial Number
CHECKING THE FAULT LOG
To greatly expedite service calls and
troubleshooting, please follow the steps below on:
Before calling Customer Service, write down any
faults the oven has logged for reference. To check
the Fault Log:
†
Recording the Serial Number
†
Recording Error Messages
†
Checking the Fault Log
†
Common Issues and Solutions
1. Ensure oven is in either the COOL-DOWN or OFF
state.
RECORDING THE SERIAL NUMBER (FIGURE 31)
2. Simultaneously press and hold the DOWN and
RIGHT keys for 1 second.
1. Ensure oven is in either the COOL-DOWN or OFF
state.
3. Press the FAULTS soft key (middle left).
4. Press the BACK/STOP key to exit the menu.
2. Simultaneously press and hold the DOWN and
RIGHT keys for 1 second.
3. Press the DOWN key to view next menu screen.
4. Press the “S/N” soft key (bottom right).
COMMON ISSUES AND SOLUTIONS
WARNING: When troubleshooting issues
with the oven, follow all safety instructions
(page i). Turn off the oven before troubleshooting
any areas that when active may cause personal injury
(e.g., cook cavity, electrical components, etc.).
5. Write down the serial number and have it ready
to reference when speaking with Customer
Service.
6. Press the BACK/STOP key to exit the menu.
The table on page 26 lists some common issues and
possible solutions. If additional help is required,
contact Customer Service at 800.90TURBO /
+1 214-379-6000 or your Authorized Distributor.
RECORDING ERROR MESSAGES
If the screen displays a message when a problem
occurs, write down the message and have it ready
to reference when speaking with Customer Service.
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26
TROUBLESHOOTING TIPS
TABLE OF COMMON ISSUES AND SOLUTIONS
ISSUE
POSSIBLE SOLUTION(S)
†
Oven is not receiving power.
Ensure the oven is plugged in.
†
Verify wall circuit breaker is on.
†
Reset breaker and then power up the oven.
†
Oven is not warming up properly.
Oven is not cooking properly.
Follow the deep cleaning procedures (pages 9-10) to
remove debris that may potentially be preventing
air circulation.
†
Ensure the door is closed.
†
Follow the deep cleaning procedures (pages 9-10) to
remove debris that may potentially be preventing
air circulation.
†
Ensure correct food group and/or food item is
selected for the product.
†
Ensure product is cooked from the correct starting
state (e.g., fresh, frozen, etc.).
†
Fault Code –
Ensure the door is closed.
F2: Cook Temperature Low
†
Repeat warm-up and allow the oven to idle for
five (5) minutes.
†
Fault Code –
F6: EC Temp
Ensure atmosphere temperature around the oven
is moderate (i.e., less then 120ºF (49ºC)).
†
Ensure nearby appliances or fixtures are not
obstructing airflow into the back cooling fans.
†
Ensure cooling fans on the back of the oven are not
clogged with debris.
For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service
at 800.90TURBO, +1 214-379-6000, or your Authorized Distributor.
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NORTH AMERICA LIMITED WARRANTY
27
North America Limited Warranty
TURBOCHEF HIGH H BATCH OVEN - NORTH AMERICA
The TurboChef High h Batch Oven limited warranty outlined below is activated upon shipment of your
oven. Should you require additional assistance after reviewing the limited warranty outlined below,
please call TurboChef Customer Service at 800.90TURBO or +1 214-379-6000.
LIMITED WARRANTY
TurboChef Technologies, Inc. (“TurboChef”) warrants to you, the purchaser, that under normal use, the
TurboChef High h Batch Oven you have purchased (the “Equipment”) will be free from defects in material
and workmanship during the Warranty Period, subject to the terms and conditions set forth herein. The
“Warranty Period” is thirteen (13) months from the date the Equipment is shipped from TurboChef’s
factory or distribution center. This limited warranty is conditioned upon you promptly notifying TurboChef
of any claims, as provided in the paragraph entitled “Warranty Claims” below, and providing TurboChef
with all data and information requested by TurboChef or its service agents in connection with such claims
as well as all necessary access to your premises and the Equipment. This limited warranty is made only to
the initial purchaser of the Equipment from TurboChef or its authorized dealer; it is not assignable to
subsequent purchasers unless TurboChef consents to such assignment in writing.
DISCLAIMER OF WARRANTIES
Except as provided in the limited warranty above, the Equipment is provided “as-is.” TurboChef disclaims
all other warranties, express, statutory or implied, including without limitation the implied warranties of
title, non-infringement, merchantability and fitness for a particular purpose. TurboChef does not war-
rant that the Equipment will meet your specifications or needs. You acknowledge that you are solely
responsible for the selection of the Equipment and determining the suitability of the Equipment for your
needs.
WARRANTY EXCLUSIONS
Improper Installation, Operation or Maintenance: Equipment that is not installed, operated and maintained
in accordance with TurboChef’s High h Batch Oven owner’s manual (as may be updated by TurboChef
from time to time, the “Manual”), a copy of which is provided to you with the Equipment or otherwise
will be provided to you upon request, is excluded from this limited warranty. This limited warranty does
not apply to damage or failure which results, in TurboChef’s or its service agent’s sole opinion, from failure
to provide a suitable installation and operating environment (including power and HVAC) and facilities
as prescribed by the Manual, misuse, abuse, accident, neglect, power failure, power surges (over or under
voltage), or to damage or failure from flood, fire, lightning, or other natural or man-made disasters, or
other Acts of God, or to Equipment that has missing or altered serial numbers.
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28
NORTH AMERICA LIMITED WARRANTY
Modifications and Repair: Equipment that has been modified or altered by persons other than TurboChef
or its service agents, or Equipment that has had non-approved devices or connection items attached thereto,
is excluded from coverage under this limited warranty. Repair of the Equipment by anyone other than
TurboChef or its authorized service agents will void all warranties on the Equipment.
Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course of
Equipment operation or maintenance are excluded from this limited warranty. Failure of or damage to
Equipment or components from the use of non-approved cleaning chemicals, devices or processes is also
excluded from this limited warranty.
Outstanding Invoices: If the full invoiced amount for Equipment purchased has not been paid within
forty-five (45) days from the invoice date, then TurboChef will have no obligation to honor this or any
other warranty on the Equipment until payment is received in full, and any accrued interest or other
charges have been satisfied, at which time warranty coverage will be reinstated, but the Warranty Period
will not be extended.
WARRANTY SERVICE; EXCLUSIVE REMEDY
TurboChef will be solely responsible for determining whether or not the Equipment or any component
thereof is defective. Defective components covered by this limited warranty will be repaired or replaced
at TurboChef’s option without charge to you and such repaired or replacement components will be covered
by this limited warranty for the balance of the Warranty Period. Parts used in the repair of defective compo-
nents and replacement components may be new, recovered or rebuilt. At its sole option, TurboChef may
decide to replace defective Equipment covered by this limited warranty with new, recovered or rebuilt
Equipment of equal or greater capability, and such Equipment will be covered by this limited warranty for
the balance of the Warranty Period. Defective Equipment and components will become the property of
TurboChef. This paragraph states TurboChef’s sole and exclusive obligation and liability and your sole
and exclusive remedy under this limited warranty. TurboChef shall not be responsible for a failure to
provide warranty services due to causes beyond TurboChef’s or its service agents’ control.
WARRANTY CLAIMS
Claims under this limited warranty must be reported to TurboChef during our normal working hours
at the following number: 800.90TURBO, or such other reporting service as TurboChef may designate.
Upon receipt of the claim and related information and preliminary verification that the claim is valid,
TurboChef will promptly notify an authorized service agent to contact you and arrange for an on-site repair
visit during the service agent’s normal working hours. Any costs incurred by TurboChef or its service
agent associated with a service agent being refused or unable to gain access to the Equipment on your
premises, or a claim not covered by this limited warranty, will be charged to you.
CHARGES FOR NON-WARRANTY SERVICE
In the event that repairs, replacement or service are provided by TurboChef’s service agents for work not
covered by this limited warranty, prior to commencing such work or service, the service agent will obtain
your permission to proceed and will invoice you directly for such work or service. You will pay the service
agent directly according to the service agent’s normal scale of charges and business terms.
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NORTH AMERICA LIMITED WARRANTY
29
DISCLAIMER OF DAMAGES
TurboChef disclaims all incidental, special and consequential damages, including but not limited to loss of
use, lost revenue or profits, or substitute use, suffered by you or any third party, whether arising in con-
tract, tort (including negligence), or otherwise, resulting from any breach by TurboChef or its service
agents of this limited warranty, or resulting from the manufacture, use, or defects, of or in the
Equipment, even if TurboChef was apprised of the possibility of such damages.
CUSTOMER INDEMNITY
You agree to indemnify, defend and hold TurboChef harmless from all third party claims, demands,
judgments, fees and costs directly or indirectly arising out of or related to your use of the Equipment.
You further agree to indemnify and hold TurboChef harmless from any incidental, consequential or special
damages suffered by you, including lost revenue or profits, loss of use, or substitute use, during periods
of Equipment failure or loss of use.
TERRITORY
This limited warranty is valid in the United States of America, Canada and Puerto Rico.
GOVERNING LAW, ENTIRE WARRANTY
This limited warranty shall be governed and construed in accordance with the laws of the State of
Georgia, USA (except with respect to its provisions regarding conflicts of laws). The limited warranty
described herein is the complete and only warranty for Equipment and supersedes all prior oral or written
agreements and understandings that may have existed between us relating to Equipment warranties. The
terms of this limited warranty may not be altered, amended or modified except by a signed writing from
TurboChef. Any purported alteration, amendment or modification by a service agent or anyone else will
not be enforceable against TurboChef.
WARRANTY PARTS RETURN
TurboChef Technologies, Inc.
Attention: Warranty Parts
2801 Trade Center Drive, Suite 110
Carrollton, Texas 75007
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30
INTERNATIONAL LIMITED WARRANTY
International Limited Warranty
TURBOCHEF HIGH H BATCH OVEN - INTERNATIONAL
This limited warranty shall apply to the sales of all TurboChef High h Batch ovens (the “Equipment”)
manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the
United States, Canada, Puerto Rico, Central and South America by an Authorized Distributor of
TurboChef International (the “Authorized Distributor”).
LIMITED WARRANTY
You, the purchaser (“You”) have entered into a sales contract with the Authorized Distributor for the
purchase of the Equipment. This limited warranty is made to you by the Authorized Distributor from
whom you purchased the Equipment with the support of TurboChef. Subject to the limitations stated
below, the Authorized Distributor warrants to You that the quantity and specification of the Equipment
delivered to You shall be as set out in the Authorized Distributor’s acceptance of your order and that the
Equipment will be free from any material defects in the product and workmanship for twelve (12)
months from the date of installation (the “Warranty Period”), subject to the terms and conditions set
forth herein.
DISCLAIMER
You acknowledge that You are solely responsible for the selection of the Equipment and determining the
suitability of the Equipment for Your needs. All other warranties, conditions or terms relating to fitness
for purpose, quality or condition of the Equipment, whether expressed or implied by statute or common
law or otherwise are excluded to the fullest extent permitted by law.
THE TURBOCHEF GLOBAL WARRANTY SYSTEM
This limited warranty commences upon delivery of the Equipment to Your premises. The Authorized
Distributor will inspect and install the Equipment at Your premises in accordance with TurboChef’s
instructions and will record the serial number of the Equipment, Your contact details, the date and location
of installation and the results of the Authorized Distributor’s inspection. This information will be
entered by the Authorized Distributor into the TurboChef global warranty system and will be used by
TurboChef, the Authorized Distributor and its authorized service agents for the provision of the warran-
ty service.
WARRANTY SERVICE
During the Warranty Period, any materially defective Equipment will be repaired or replaced free of
charge at TurboChef’s option provided that:
1. You notify the Authorized Distributor from whom You purchased the Equipment and/or TurboChef
as soon as reasonably possible after discovery of a defect and in accordance with the warranty claims
procedure set out below;
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INTERNATIONAL LIMITED WARRANTY
31
2. You provide the Authorized Distributor from whom You purchased the Equipment and/or TurboChef
with all data and information reasonably requested by TurboChef, the Authorized Distributor or its
authorized service agents in connection with Your warranty claim;
3. You make the Equipment available to TurboChef, the Authorized Distributor or its authorized service
agents;
4. The Equipment has been installed by an Authorized Distributor and you have provided all necessary
information for the Authorized Distributor to register the Equipment in the TurboChef global warran-
ty system;
5. The Equipment has been operated and maintained by You in accordance with TurboChef’s “Owner’s
Manual” provided with the Equipment (and as updated by TurboChef);
6. You have not used any non-approved devices, accessories, consumables or parts in conjunction with
the Equipment; and
7. Repairs, modifications or alterations have not been attempted other than by TurboChef, an
Authorized Distributor or its authorized service agent.
Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused by Your fail-
ure to provide a suitable installation and operating environment (including power and HVAC) or facili-
ties as prescribed by the Manual, misuse or abuse or by accident, neglect, power failure or power surges
(over or under voltage) howsoever arising.
At its sole option, TurboChef may replace defective Equipment or components with new, recovered or
rebuilt Equipment of equal or greater capability, and such Equipment or components will be warranted
by the Authorized Distributor for the balance of the Warranty Period. Replaced defective Equipment or
components will become the property of TurboChef.
Warranty Claims: Any warranty claim must be made directly in writing either to the Authorized Distributor
from whom You purchased the Equipment or to TurboChef at the following address:
TurboChef Technologies, Inc.
4240 International Parkway, Suite 105
Carrollton, Texas 75007
Phone: +1 214-379-6000
Fax:
+1 214-379-6073
The claim must include the serial number of the Equipment and be received by TurboChef on or
before the last day of the Warranty Period. Upon receipt of Your claim, TurboChef will promptly notify
an Authorized Distributor or an authorized service agent to contact You, to verify Your claim and, if
necessary, to arrange for an on-site repair visit during normal working hours.
Consumables and Parts Used with The Equipment: Neither TurboChef nor the Authorized Distributor
assumes any liability for consumables and parts that are used in the normal course of Equipment operation
or for failure of or damage to Equipment or components from the use of non-approved cleaning chemicals,
devices or processes.
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32
INTERNATIONAL LIMITED WARRANTY
Charges for Service Not Covered by Limited Warranty: In the event that You request and receive repairs,
replacement or service not covered by this limited warranty, You will be invoiced and must pay the
Authorized Distributor or authorized service agent directly according to its normal scale of charges
and business terms.
Product Liability: Neither TurboChef nor the Authorized Distributor assumes any liability for any inciden-
tal, special or consequential damages, including but not limited to loss of use, lost revenue or profits, or
substitute use suffered by You or any third party, whether arising in contract, tort (including negligence),
or otherwise resulting from any breach by TurboChef or the Authorized Distributor of the limited war-
ranty provided herein.
Exclusive Remedy: This limited warranty states the Authorized Distributors and TurboChef’s sole and
exclusive obligation and liability and your sole and exclusive remedy under this limited warranty.
Third Party Rights: The UK Contract (Rights of Third Parties) Act 1999 is excluded from applying to this
limited warranty and nothing herein confers or purports to confer on any third party any benefit or any
right to enforce any term of this limited warranty.
Severability: If any item or provision contained in this limited warranty or any part of them (“an offending
provision”) is declared to be or becomes unenforceable, invalid or illegal for any reason whatsoever in any
jurisdiction, the other terms and provisions of this limited warranty shall remain in full force and effect in
that jurisdiction as if it had been executed without the offending provision appearing in it and the entire
limited warranty shall remain in full force and effect in all other jurisdictions.
Governing Law, Entire, Agreement: This limited warranty shall be governed by and construed according
to English law. The application of the United Nations Convention on International Sale of Goods to this
limited warranty is expressly excluded. This limited warranty may not be altered, amended or modified by
the Authorized Distributor or its service agent, and no representation, alteration, amendment or
modification by TurboChef shall be valid unless in a signed form from TurboChef.
WARRANTY PARTS RETURN
TurboChef Technologies, Inc.
Attention: Warranty Parts
2801 Trade Center Drive, Suite 110
Carrollton, Texas 75007
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GLOSSARY OF TERMS
33
Glossary of Terms
Air Diverter Plate
Covers the catalytic converter. Filters are attached
to it via filter clips.
Done Screen
Screen at the end of a cook cycle from which the
operator can save an adjusted cook time or cook an
item longer than its predetermined cook time.
Catalytic Converter
Cleans recirculating airflow.
Drain Pan
Cook Cavity
Chamber in which food is placed to cook.
Removable metal pan that collects grease and food
particles that drain from cook cavity.
Cook Cycle
Edit Menu
All operative aspects of cooking a product.
Menu from which operator can modify the cook
cavity temperature, recipe names, and recipe
settings. Oven must be either off or cooling down
for operator to be able to access the EDIT menu.
Cool-down State
State during which the blower motor blows cool
air into the cook cavity until the temperature is
below 150ºF (66ºC). Takes approx. 90 minutes.
Electrical Compartment
Area that houses all oven electrical components.
Cooling Fans
Fans that ventilate the electrical compartment.
Located on the back of the oven, air enters the
inlet (left) fan and exits the exhaust (right) fan.
Electrical Compartment Temperature
Actual temperature of the electrical compartment
registered by the EC thermocouple.
Daily Maintenance
Error Message
Procedure that the owner should follow every day
to ensure oven remains in optimal condition.
A message that is displayed when an unusual event
occurs. The display will flash an error message only
when the error occurs.
Deep Clean
Procedure that the owner/technician should follow Event
approximately once per month (more frequently if Subset of a food item. An event is a portion of
needed).
a cook cycle in which the operator can specify a
difference in blower intensity. Each food item can
potentially be broken into four events.
Demonstration Mode
Function accessible from the OPTIONS menu that
allows the operator to view/show every operational Fan
aspect of the oven without the oven actually heating See Cooling Fans.
up.
Fault Log
Display/Keypad
The oven logs how many times each fault occurs.
The primary interface for the operator.
Checking the log before calling Customer Service
greatly expedites troubleshooting.
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34
GLOSSARY OF TERMS
Filters
Percentage (%) Air
Easy to remove, filters trap grease to help prolong
the life of the catalytic converter.
Function that allows operator/technician to specify
the relative amount of impingement airflow (speed
of blower motor) during each cook cycle event.
Valid percentages are between 10 and 100%.
Filter Clips
Clips that attach filters to the air diverter plate.
NOTE: Maximum 100% = 7100 RPM blower
motor speed. Blower motor speed scale is linear.
Food Group
Subset of a recipe menu, superset of a food item.
Each food group contains 6 recipes, or “food
items.” 12 total food groups exist, comprising a
recipe menu.
Percentage (%) Time
Function that allows operator/technician to specify
the duration of each cook cycle event. The sum of
event percentages must equal 100.
Food Item
Subset of a food group. Operator programs food
items (“recipes”) to preset cook times and specify
events.
Rack
Attached to oscillator pins, oscillates to help ensure
even heat transfer.
Jetplates
Ready to Cook State
Top and bottom plates within the cook cavity that The oven is “ready to cook” when it has warmed
can be interchanged to increase or decrease heat
transfer rates.
up to the predefined cook cavity temperature. At
this point, the operator can enter cook commands
via the keypad.
Keypad
See Display/Keypad.
Recipe
See Food Item.
Menu
See Recipe Menu.
Recipe Counter
Option that displays how many times each recipe
(food item) has been used.
Off State
Cooking components are off and the cook cavity
temperature is below 150ºF (66ºC), but control
system remains operational. When the oven is off,
the operator can access the OPTIONS, EDIT, and
TEST menus.
Recipe Menu
Highest superset of recipes, the recipe menu
consists of 12 food groups of 6 recipes, or 72
recipes total.
Options Menu
Serial Number
Menu from which operator can enable/disable
various operative functions. The oven must be in
either the OFF or COOL-DOWN state to access the
OPTIONS menu.
Unique serial number issued to oven that can be
viewed from the TEST mode.
Smart Card
A smart card is capable of containing the oven’s
recipe settings. The oven can either load settings
from a card or save them to a card.
Oven Rack
See Rack.
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GLOSSARY OF TERMS
35
Time Screen
Warm-up State
Screen from which the operator can adjust the
total cook time before initiating a cook cycle.
State during which the oven warms itself to the
predetermined cook cavity temperature.
Total Cook Time
Write Card Function
Temporal measurement of a cook cycle.
Function allowing operator to save a recipe menu to
a smart card. This function can be enabled/disabled
in the OPTIONS menu.
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For service or information:
WITHIN NORTH AMERICA CALL
Customer Service at 800.90TURBO or
Sales & Marketing at 866.90TURBO
OUTSIDE NORTH AMERICA CALL
+1 214-379-6000 or Your Authorized Distributor
Corporate Headquarters
Global Operations
Six Concourse Pkwy, Suite 1900
Atlanta, Georgia 30328 USA
+1 678.987.1700 PHONE
+1 678.987.1750 FAX
4240 International Pkwy, Suite 105
Carrollton, Texas 75007 USA
+1 214.379.6000 PHONE
+1 214.379.6073 FAX
TM
Accelerating the World of Cooking
Sales & Marketing: 866.90TURBO
Customer Service: 800.90TURBO
Part Number: HHB-8708/Revision C/March 2007
Country Code: NA/EU
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