Owner’s Manual
ECO-Surge™ Suppressor
Model: AV10IRG
Important Safety Instructions
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Features
Installation
Operation
Warranty & Warranty Registration
Ultimate Lifetime Insurance Policy
Tripp Lite’s Commitment to the Environment
Green Initiatives
RoHS Compliance
Tripp Lite believes in environmental responsibility.That’s why
our new Eco-Surge Surge Suppressors protect more than just
your vital electronics—they’re the ideal GREEN protection
solution for your sensitive equipment, your bottom line AND
the environment.
Tripp Lite was an early supporter of the Restriction of
Hazardous Substances (RoHS) directive, which strictly
limits the use of six hazardous substances in electrical
and electronics equipment: lead, mercury, cadmium,
hexavalent chromium, polybrominated biphenyls (PBBs), and
polybrominated diphenyl ether (PBDE).
1111 W. 35th Street, Chicago, IL 60609 USA
Copyright © 2010Tripp Lite. ECO-Surge is a registered trademark ofTripp Lite. All rights reserved.
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Installation
ConnectYour Surge Suppressor to the AC Power Line: Plug the surge suppressor’s power cord into a standard, 3-wire
grounded 120V AC outlet. Once plugged in, the unit will be powered.There is no power control button or function for this
surge suppressor.
CheckYour Surge Suppressor’s Diagnostic Indicator Lights: Check your diagnostic LEDs prior to connecting your equipment.
They will indicate various operating conditions when the surge suppressor is plugged into a live 120V AC outlet.
AC POWER LED (Red): Indicates the power status (ON/OFF) of the unit.
“PROTECTED” LED (Green): Indicates the surge suppression components are intact and providing complete protection against
surges. If this LED does not illuminate, some of the surge suppression components are not functioning, and the unit should be
“GROUNDED” LED (Red): Indicates wall outlet is grounded and surge protection can properly function. If this light DOES NOT
illuminate and power is present, consult a qualified electrician to examine your outlet’s wiring.
“STATUS LEDs” (Green): Indicates that AC power is present in that “Always On” outlet.
IR LED (Blue): Indicates that the unit is receiving a signal from your remote.
ConnectYour Equipment to the Surge Suppressor’s Appropriate AC Outlets: Plug your equipment’s power cords into the
surge suppressor’s AC outlets. DO NOT plug in extension cords. DO NOT OVERLOAD the surge suppressor’s outlets.The surge
suppressor can accommodate a total equipment load of up to 15 amps (whether plugged into a single outlet or spread out
over multiple outlets). If the load on the surge suppressor exceeds 15 amps, the circuit breaker will trip and the outlets will
stop providing power. If the circuit breaker trips, reduce the load by unplugging some devices. Depress the circuit breaker to
reset.
IMPORTANT CONNECTION NOTES
It is important to note that your surge suppressor has “Power Save” and “Always On” outlets. “Power Save” outlets will
have AC power cut to them approximately 3 minutes after the GREEN “Power Save” technology detects that total power
consumption in the “Power Save” outlets has dropped 70%. “Power Save” outlets are recommended for intermittent-use
devices such asTVs, receivers, monitors, printers, scanners, lamps, DVD players, gaming consoles, amplifiers and speaker
systems.
“Always On” outlets provide continuous power even after the “Power Save” outlets are turned OFF. These outlets are
recommended for critical devices such as modems, routers, external drives, cordless phones, fax machines, DVRs (TiVo®),
cable and satellite boxes.
ConnectYour Equipment to the Surge Suppressor’s Phone Jacks (Optional Installation): Connect a phone cable from the wall
jack directly to the surge suppressor’s RJ-style phone jack labeled “IN.” Connect a phone cable from the surge suppressor’s
RJ-style phone jack labeled “OUT” directly to the device to be protected. All models with phone line surge protection protect
devices on a single line only.The surge suppressor must always be the first item connected in line from the wall jack.The surge
suppressor must be plugged into a 3-wire, grounded AC outlet for phone line surge protection to work.
ConnectYour Equipment to the Surge Suppressor’s Network Jacks* (Optional Installation): Connect a data cord from the wall
jack or cable/DSL modem directly to the surge suppressor’s network jack labeled “IN.” Connect a data cord from the surge
suppressor’s network jack labeled “OUT” directly to the device to be protected (typically a computer’s network interface card).
The surge suppressor must always be the first item connected in line from the Ethernet source (typically a wall jack).The surge
suppressor must be plugged into a 3-wire grounded AC outlet for network line surge protection to work.
* 10/100 BaseT/TX,Token Ring. Not compatible with PoE (Power Over Ethernet) applications.
ConnectYour Equipment to the Surge Suppressor’s Coaxial Jacks (Optional Installation): Connect a coaxial cable from the wall
jack directly to the surge suppressor’s “F” style coaxial jack labeled “IN.” Connect a coaxial cable from the surge suppressor’s
“F” style coaxial jack labeled “OUT” directly to the device to be protected. Select models include a second set of coaxial jacks
for simultaneous connection and protection of devices on two separate lines (cable, antenna or satellite).The surge suppressor
must always be the first item connected in line from the coaxial wall jack.The surge suppressor must be plugged into a 3-wire
grounded AC outlet for coaxial line surge protection to work.
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Operation
1. Plug the AV10IRG into an appropriate AC power source. By plugging in the unit,
you have powered it ON (there is no ON/OFF function button to press). Power
will now be supplied to the 3 “Always On” outlets and any components plugged
into them can be turned ON. Each “Always On” outlet’s corresponding LED will
illuminate.
2. Use any IR remote to turn ON the GREEN “Power Save” outlets. Like a gate
being opened, AC power is now present in the 7 “Power Save” outlets.
IMPORTANT IR REMOTE NOTE: Any standard IR remote will work with
the AV10IRG.There is absolutely no need for additional programming of
this remote as long as it is a standard IR remote.
3. Once the GREEN “Power Save” outlets have been powered ON, any
components plugged into these outlets can be switched ON, using your master
remote, their individual remote controls or manually.
4. After plugging the unit in and plugging in devices to the “Power Save” outlets,
you will notice that the blue LED panel will display amperage readings from the
7 “Power Save” outlets that are based on the load you have connected. DO NOT
OVERLOAD the surge suppressor with more than 15 amps! If any of the LEDs or
Note: If the surge suppressor is overloaded with more than 15 amps, the circuit breaker will trip.
Reduce the load connected to the surge suppressor and press in the circuit breaker button located on
the side panel to reset the system.
DO NOT EXCEED 15 AMPS.
5. To activate the GREEN “Power Save” function, simply turn OFF components
plugged into the “Power Save” outlets.The surge suppressor’s technology will
close the gate that provides AC power to these outlets approximately 3 minutes
after it detects a 70% drop in power consumption. Once this gate has closed,
power is no longer present in the “Power Save” outlets and phantom loads
(wasted electricity) have been eliminated.
IMPORTANT POWER NOTE:You can turn peripherals plugged into
“Power Save” outlets OFF at any time, however AC power will continue
to flow to these outlets until three minutes after the GREEN technology
detects a 70% drop in total power consumption. Power is continuously
provided to “Always On” outlets until the AV10IRG is unplugged.
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Warranty & Warranty Registration
Lifetime LimitedWarranty
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship
for its lifetime. If the product should prove defective in material or workmanship within that period, Seller will repair or replace the product, in
its sole discretion. Service under this Warranty can only be obtained by your delivering or shipping the product (with all shipping or delivery
charges prepaid) to:Tripp Lite, 1111 W. 35th St., Chicago, IL 60609. Seller will pay return shipping charges.
The warranties of allTRIPP LITE surge suppressors are null and void if they have been connected to the output of any UPS system.The
warranties of allTRIPP LITE UPS Systems are null and void if a surge suppressor has been connected to its output receptacles.
THIS WARRANTY DOES NOT APPLYTO NORMAL WEAR ORTO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT.
SELLER MAKES NO EXPRESS WARRANTIES OTHERTHANTHE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPTTOTHE EXTENT
PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE
LIMITED IN DURATIONTOTHE WARRANTY PERIOD SET FORTH ABOVE; ANDTHIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND
CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.This Warranty
gives you specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction.)
WARNING:The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.
Since individual applications are subject to great variation, the manufacturer makes no representation or warranty as to the suitability or
fitness of these devices for any specific application.
WARRANTY REGISTRATION
Visit www.tripplite.com/warranty today to register the warranty for your newTripp Lite product.You’ll be automatically entered into a drawing
for a chance to win a FREETripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, yourTripp Lite product has been assigned a unique series number.
The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting
compliance information for this product, always refer to the series number.The series number should not be confused with the marking name
or model number of the product.
Warning!
Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life
support equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a
flammable anesthetic mixture with air, oxygen or nitrous oxide.
FCC Part 68 Notice (United States Only)
If your Modem/Fax Protection causes harm to the telephone network, the telephone company may temporarily discontinue your service.
If possible, they will notify you in advance. If advance notice isn’t practical, you will be notified as soon as possible.You will be advised of
your right to file a complaint with the FCC.Your telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the proper operation of your equipment. If it does, you will be given advance notice to give you an opportunity to maintain
uninterrupted service. If you experience trouble with this equipment’s Modem/Fax Protection, please visit www.tripplite.com/support for
repair/warranty information.The telephone company may ask you to disconnect this equipment from the network until the problem has been
corrected or you are sure the equipment is not malfunctioning.There are no repairs that can be made by the customer to the Modem/Fax
Protection.This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state
tariffs. (Contact your state public utility commission or corporation commission for information.)
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Ultimate Lifetime Insurance Policy (This is a limited warranty valid in the U.S. and Canada only.)
Tripp Lite warrants, for the lifetime of the product, (atTripp Lite’s option) to repair or replace (on a pro rata basis) directly connected equipment
that is damaged due to power transients while properly connected toTripp Lite products offering the Ultimate Lifetime Insurance Policy. Power
transients include spikes and surges on the AC power, data or telephone lines that theTripp Lite products have been designed to protect
against (as recognized by industry standards).The following four paragraphs are conditions that must be complied with before the warranty
becomes valid; failure to comply with these requirements will void the warranty.
AC Power LineTransients:To claim damages, theTripp Lite product must be plugged into a properly wired and grounded outlet. No extension
cords or other electrical connections may be used.The installation must comply with all applicable electrical and safety codes set forth by
the National Electrical Code (NEC). Except as provided above, this warranty does not cover any damage to properly connected electronic
equipment resulting from a cause other than an “AC power transient”. If user meets all of the above requirements,Tripp Lite will repair or
replace (atTripp Lite’s option) equipment up to the specified value (See Ultimate Lifetime Insurance Policy Limits). No coverage is allowed for
damage entering from telephone or data lines, unless they are separately protected, as described below.
Telephone and Data LineTransients:Tripp Lite will repair or replace directly connected equipment that is damaged by transients on telephone
and/or data lines only when all such paths are protected by aTripp Lite protection product(s) and the AC power (utility) line is simultaneously
protected by aTripp Lite power protection device (UPS, surge suppressor or line conditioner) with Ultimate Lifetime Insurance coverage.
Additional telephone and/or data line connected devices downstream must have their own telephone and/or dataline protectors.
Reimbursement dollar limits will be equal to that of theTripp Lite power protection protector. Coverage is excluded where a suitable
environment for the protection device is not provided, including, but not limited to, lack of a proper safety ground.Telephone service
equipment must also include a properly installed and operating “primary protection” device at the telephone service entrance (such devices
are normally added during telephone line installation).
All above warranties are null and void if theTripp Lite product has been improperly installed, tampered with or altered in any way, or if the
connected equipment was not used under normal operating conditions or in accordance with any labels or instructions. All claims under this
warranty must be submitted in writing toTripp Lite within 30 days of the occurrence or the claim will not be considered.This warranty does not
include damage resulting from accident or misuse, and applies to the domestic (USA & Canada) use of these products only.Tripp Lite reserves
the right to determine whether the damage to the connected equipment is due to malfunction of theTripp Lite product by requesting the
equipment in question be sent toTripp Lite for examination.This policy is above and beyond, only to the extent needed, of that provided by any
coverage of connected equipment provided by other sources, including, but not limited to, any manufacturer’s warranty and/or any extended
warranties.
EXCEPT AS PROVIDED ABOVE,TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties;
therefore, the aforesaid limitation(s) or exclusion(s) may not apply to purchaser. EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILLTRIPP LITE
BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OFTHE USE OFTHIS PRODUCT,
EVEN IF ADVISED OFTHE POSSIBILITY OF SUCH DAMAGE. Specifically,Tripp Lite is not liable for any costs, such as lost profits or revenue,
loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties or otherwise. Coverage
also does not apply to connected medical and industrial equipment.
To receive service under this warranty, you must be the original purchaser/user of the product in question.You must obtain a Returned
Material Authorization (RMA) number fromTripp Lite. Products must be returned toTripp Lite with transportation charges prepaid and must be
accompanied by a brief description of the problem encountered and proof of date and place of purchase.
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA
201003023 932989-EN
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