OPERATING & INSTALLATION
INSTRUCTIONS
SLIP IN ELECTRIC COOKER
SE554
PLEASE READ THIS INSTRUCTION BOOKLET BEFORE USING THE APPLIANCE
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CONTENTS
Technical Details .................................................................................................................................... 2
Contents .................................................................................................................................................. 3
Preface ..................................................................................................................................................... 5
Safety ....................................................................................................................................................... 6
Before Installation ........................................................................................................................... 6
During Operation ............................................................................................................................ 6
After Use ......................................................................................................................................... 7
General ........................................................................................................................................... 7
Introduction ............................................................................................................................................ 8
Rating Plate .................................................................................................................................... 8
Installation ....................................................................................................................................... 8
General Notes on Using Your Appliance ........................................................................................ 9
About Condensation and Steam ..................................................................................................... 9
The Cooling Fan for the Controls ................................................................................................... 9
Control Panel Indicator Neons ........................................................................................................ 9
Cookware ........................................................................................................................................ 9
Grill and Oven Furniture ................................................................................................................. 10
Getting to Know Your Appliance .......................................................................................................... 11
The Control Panel ........................................................................................................................... 11
The Electronic Minute Minder ......................................................................................................... 12
The Ceramic Hob .................................................................................................................................... 14
Using the Hob ................................................................................................................................. 14
Recommended Saucepans ............................................................................................................ 14
Hints and Tips ................................................................................................................................. 14
Hot Hob Indicator ............................................................................................................................ 15
Deep Fat Frying ...................................................................................................................................... 15
Preserving ............................................................................................................................................... 15
The Dual Grill .......................................................................................................................................... 16
Uses of the Dual Grill ...................................................................................................................... 16
Selecting the Dual Grill ................................................................................................................... 16
Things to Note ................................................................................................................................ 16
The Grill Pan and Handle ............................................................................................................... 16
Hints and Tips ................................................................................................................................. 17
Grilling Chart ................................................................................................................................... 17
The Top Oven ......................................................................................................................................... 18
Uses of the Top Oven ..................................................................................................................... 18
Selecting the Top Oven .................................................................................................................. 18
Things to Note ................................................................................................................................ 18
To Fit the Top Oven Shelf .............................................................................................................. 18
Hints and Tips ................................................................................................................................. 19
The Main Oven ........................................................................................................................................ 20
Uses of the Fan Oven ..................................................................................................................... 20
Selecting the Fan Oven .................................................................................................................. 20
Things to Note ................................................................................................................................ 20
To Fit the Main Oven Shelves ........................................................................................................ 20
Hints and Tips ................................................................................................................................. 21
Oven Cooking Chart ............................................................................................................................... 22
Roasting Chart ........................................................................................................................................ 23
3
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CONTENTS
Defrost Feature ....................................................................................................................................... 24
Uses of Defrost Feature .................................................................................................................. 24
Selecting Defrost ............................................................................................................................ 24
Things to Note ................................................................................................................................ 24
Hints and Tips ................................................................................................................................. 24
Care and Cleaning .................................................................................................................................. 25
Cleaning Materials .......................................................................................................................... 25
Cleaning the Ceramic Hob ............................................................................................................. 25
Hints and Tips ................................................................................................................................. 26
Cleaning the Plated Handles (Where Applicable) .......................................................................... 26
Cleaning the Outside of the Appliance ........................................................................................... 26
Cleaning the Grill and Oven Furniture ............................................................................................ 26
Cleaning Inside the Oven and Grill Compartments ........................................................................ 27
Care of Stayclean Surfaces ............................................................................................................ 27
Hints and Tips ................................................................................................................................. 27
Cleaning the Door Glass ................................................................................................................ 27
Replacing the Oven Light Bulb ....................................................................................................... 28
Something Not Working? ...................................................................................................................... 29
Service and Spare Parts ........................................................................................................................ 30
Guarantee Conditions ............................................................................................................................ 31
4
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PREFACE
Dear Customer,
Thank you for buying a Tricity Bendix appliance. With our 80 years experience in
developing and manufacturing the very best in U.K. appliances, you can be assured that
you have purchased a hard working, reliable, quality product.
Tricity Bendix appliances comply with British Standard safety and performance
requirements. They have been approved by BEAB (British Electrotechnical Approvals
Board) and are covered by a 12 month parts and labour guarantee.
To get the best from your new Tricity Bendix appliance, we ask that you PLEASE READ
THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking
times and temperatures, which may differ, from your previous appliance.
It is most important that this instruction book is retained with the appliance for future
reference. Should the appliance be sold, or if you move house and leave the appliance,
always ensure that the book remains with the appliance. This will enable the new
owner to be acquainted with the functioning of the appliance and the relevant warnings.
Please read the whole instruction book before attempting to use the appliance ensuring
you follow the recommendations given.
5
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SAFETY
THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURE THAT YOU UNDERSTAND
THEM ALL BEFORE INSTALLING OR
USING THE APPLIANCE.
Do not allow young children to play
with any part of the packaging.
After installation, please dispose of
the packaging with due regard to
safety and the environment, your
local authority can arrange this.
PLEASE
READ
CAREFULLY
DURING OPERATION
This appliance is not intended to be
operated by means of an external
timer or remote control system.
BEFORE INSTALLATION
Do not use this appliance if it is in
contact with water. Never operate it
with wet hands.
This appliance is heavy and care
must be taken when moving it.
This appliance is designed to be
operated by adults. Young children
must not be allowed to tamper with
the appliance or play with the
controls.
Ensure that all packaging, both
inside and outside the appliance has
been removed before the appliance
is used.
During use the appliance becomes
Hot. Care should be taken to avoid
touching the heating elements inside
the oven.
If the appliance is to be placed on a
base, measures must be taken to
prevent the appliance slipping from
the base.
CAUTION: Accessible parts may
be hot when the grill is in use.
Young children should be kept
away.
Do not try to lift or move the
appliance by pulling the door
handles.
Take great care when heating fats
and oils, as they will ignite if they
become too hot.
The electrical installation work must
be undertaken by
a
qualified
electrician/competent person.
This appliance has been designed for
cooking edible foodstuffs only, and
must not be used for any other
purposes.
It is dangerous to alter or modify the
specifications of the appliance in any
way.
Never place plastic or any other
material which may melt in the oven
or on the hob.
Do not use the appliance if the
ceramic glass is damaged. If a fault
or crack becomes visible during
cooking, disconnect the appliance
immediately from the electricity
supply and contact your local Service
Force Centre.
Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.
The handles of saucepans which are
smaller than the heated area on the
hob will become hot. Ensure your
hand is protected before handling the
pan.
Do not place foil or plastic containers
on ceramic glass.
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Take
care
to
follow
the
Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on the
appliance in case it is inadvertently
switched on.
recommendations given for tending
the food when grilling.
Ensure that you support the grill pan
when it is in the withdrawn or partially
withdrawn position.
Cookers and hobs become very hot,
and retain their heat for a long period
of time after use. Children should be
kept well away from the appliance
until it has cooled.
Ensure that all vents are left
unobstructed to ensure ventilation of
the oven cavity.
GENERAL
Under no circumstances should
any repairs be carried out by an
inexperienced person as this may
cause injury or serious malfunction.
Ensure the anti-tilt shelves are put in
place correctly. Refer to instructions
on pages 18 and 20.
This appliance should be serviced by
an authorised Service Engineer and
only genuine approved spare parts
should be used. Details of repair and
servicing arrangements are supplied
on page 30 of this book.
Never line any part of the appliance
with foil. Do not allow heatproof
cooking materials e.g. roasting bags,
to come into contact with oven
elements.
Always stand back from the
appliance when opening the oven
door to allow any build up of steam or
heat to release.
Do not stand on the appliance or on
the open oven door.
Do not hang towels, dishcloths or
clothes from the appliance or its
handle. They are a safety hazard.
Never
leave
the
appliance
unattended when the oven doors
are open.
Always allow the cooling fan to cool
the appliance down before switching
off at the wall prior to carrying out
any cleaning or maintenance work.
Do not place sealed cans or
aerosols inside the oven. They may
explode if they are heated.
Only clean this appliance in
accordance with the instructions
given in this book.
Extreme care must be taken when
using a ceramic hob scraper.
Do not leave the hotplates switched
ON for long periods when not
covered by a saucepan. The controls
may overheat.
AFTER USE
Your safety is of paramount importance.
Therefore, if you are unsure about any of
the meanings of these WARNINGS contact
the:
Ensure that all control knobs are in
the OFF position when not in use.
Customer Care Department
Telephone 0870 5 950950
For hygiene and safety reasons
this appliance should be kept
clean at all times. A build-up of
fats or other foodstuffs could
result in a fire, especially in the
grill pan.
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INTRODUCTION
WARNING: THIS APPLIANCE MUST BE EARTHED
RATING PLATE
The cable must be routed away from potentially hot
areas marked by X in the diagram below.
This is situated on the front frame of the appliance
and can be seen upon opening the door.
Alternatively the rating plate may also be found on
the back or top of some models (where applicable).
The appliance must be protected by a suitably rated
fuse or circuit breaker. The rating of the appliance is
given on the rating plate.
Do not remove the rating plate from the appliance
as this may invalidate the guarantee.
REAR VIEW
To move the appliance, open the main oven door,
and lift the appliance by holding inside the top of the
compartment.
INSTALLATION
If your appliance has been damaged in transit,
contact your supplier immediately. DO NOT attempt
to install it.
Your appliance left the factory fully packaged to
protect it from damage. If it is delivered without
packaging and damage has occurred, the
manufacturer cannot accept responsibility. Contact
your supplier for advice.
Once the packaging has been removed the appliance
should only be moved by hand. DO NOT use a sack
barrow or any other aid to lift the appliance as
damage may occur.
This is a type Y appliance which means it is free-
standing and can be fitted with cabinets on one or
both sides. It may also be fitted in a corner setting.
Ensure that the appliance is standing level.
Connection to the electricity supply must be carried
out by a qualified electrician/competent person.
Side walls which are above hob level should be
protected by heat resistant non-combustible material
and MUST NOT be nearer than 40mm to the hob
side.
The electrical connection should be made using a
double pole isolating switch (cooker socket) with at
least 3mm contact separation in all poles. The cable
must have conductors of sufficiently high cross-
sectional area to prevent overheating and
deterioration.
A nominal air gap of 2mm all around the appliance is
required to enable the appliance to be moved into
position.
The recommended cross-section area is six square
millimetres (6.00mm2).
Always ensure an air gap is maintained at hotplate
level. Tiles or other forms of deep wall covering
should not obscure this gap.
Air gap
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Note: Vapours from the oven vents may in time
cause discolouration of wallcoverings behind the
appliance. For ease of cleaning it may be preferable
to tile behind the appliance.
THE COOLING FAN FOR THE CONTROLS
The cooling fan operates immediately when the grill
or top oven is switched on. It may run on after the
controls are switched off until the appliance has
cooled.
Note: The action of the cooling fan will depend on
how long the top oven or grill have been used and at
what temperature. It may not run on where the grill
or top oven has been used for a short time or at low
temperatures.
Overhanging surfaces or a cooker hood should be a
minimum of 685mm above the hob.
Do not switch the appliance off at its power point
until the cooling fan has cooled the appliance down.
CONTROL PANEL INDICATOR NEONS
These lights indicate whether the ovens are switched
on.
It is important to ensure that the appliance is level
after installation. Levelling feet are fitted to the
appliance to accommodate uneven floors.
The neons also indicate when the set temperature
has been reached. They will turn on and off during
use to show that the temperature is being
maintained.
GENERAL NOTES ON USING YOUR
APPLIANCE
If the neons do not operate as the instructions
indicate the controls have been incorrectly set.
Return all controls to zero and re-set following the
instructions for the required setting.
We suggest that you run the oven elements for 10 –
15 minutes at 220oC to burn off any residue from
their surfaces.
The procedure should be repeated with the grill for
approximately 5 – 10 minutes. During this period an
odour may be emitted, it is therefore advisable to
open a window for ventilation.
COOKWARE
Baking trays, oven dishes etc., should not be placed
directly against the grid covering the fan at the back
of the oven.
ABOUT CONDENSATION AND STEAM
Do not use baking trays larger than 30cm x 35cm
(12” x 14”) as they will restrict the circulation of heat
and may affect performance.
When food is heated it produces steam similar to a
boiling kettle. The oven is vented to allow some of
this steam to escape. However, always stand back
from the appliance when opening the oven door to
allow any build up of steam or heat to release.
If the steam comes into contact with a cool surface
on the outside of the appliance, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the appliance.
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
For your safety wallcoverings at the rear of the
appliance should be securely fixed to the wall.
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GRILL AND OVEN FURNITURE
The following items of grill and oven furniture have
been supplied with the appliance. If you require
replacements of any of the items listed below please
contact your local Service Force Centre, quoting the
relevant part number.
1 grill pan
(311409401)
1 grill pan handle
(311468100)
Note:
If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6.
1 grill pan grid
(311419801)
1 straight shelf
for grilling and top
oven cooking only
2 straight shelves
for main oven cooking
10
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GETTING TO KNOW YOUR APPLIANCE
THE CONTROL PANEL
B
D
A
C
E
F
G
FEATURES
A
B
C
D
E
F
-
-
-
-
-
-
-
Hotplate Controls
Top Oven / Grill Temperature Control
Electronic Minute Minder
Main Oven Temperature Control
Hotplate Controls
Top Oven / Grill Indicator Neon
Main Oven Indicator Neon
G
11
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THE ELECTRONIC MINUTE MINDER
Bell Symbol
Button 1 =
Button 2 =
( - ) Decrease control and minute
minder setting button
( + ) Increase control
(
) Bell Symbol
The electronic minute minder can also be used to
show the time of day.
Button 1
Button 2
Please note that this is a 24 hour clock, for example
2.00pm is shown as 1400.
Fig 1.
In the following pages we explain how to use the
minute minder and set the time of day. Read through
them a few times until you are familiar with the
procedure.
If the appliance is switched off on the wall, or there is
a loss of power, the clock will stop and you will not be
able to use the oven.
Fig 2.
Fig 3.
Fig 4.
1) TO SET THE TIME OF DAY
When the electricity supply is first switched on,
the display will flash 0.00 see Fig.1
Press buttons (1) and (2) together.
Release the buttons and 0.00 will appear in the
display as Fig. 2. Within 5 seconds press
button (2). 12.00 will show in the display as Fig.
3.
Within 5 seconds press and hold either button
(1) to decrease or button (2) to increase the time
until the correct time of day on the 24 hour clock
is reached, e.g. 14.30, see Fig. 4.
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Fig 5.
2) THE MINUTE MINDER
The minute minder gives an audible reminder at
the end of any period of cooking up to 23 hours
and 59 minutes.
To set press button (1) and the display will read
0.00, see Fig. 5.
Release button (1) and press and hold button (2).
The display will count up in one minute intervals
until the interval to be timed is reached, e.g. 30
minutes, see Fig. 6. If necessary press and hold
button (1) to achieve the correct time interval.
Fig 6.
The bell symbol will show in the display.
The minute minder will begin to count down once
set. The time of day will show in the display. To
show the remainder of the cook time press button
(1).
Fig 7.
Fig 8.
Fig 9.
At the end of the timed period an audible signal
will sound for up to 2 minutes. The bell symbol
will flash and the time of day will show in the
display, see Fig 7.
To stop the sound press button (1). The bell
symbol will go out and show the time of day e.g.
15.00, see Fig 8.
3) TO CANCEL THE MINUTE MINDER
If you change your mind and want to cancel the
minute minder.
Press and release button (1), see Fig. 9. Press
and hold button (1) and the display will
countdown in one minute intervals to 0.00. See
Fig 10.
Release button (1). After a few seconds the time
of day will show in the display, see Fig. 11.
Fig 10.
Fig 11.
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THE CERAMIC HOB
CAUTION: DO NOT USE THE APPLIANCE IF THE CERAMIC GLASS IS DAMAGED. IF A
FAULT OR CRACK BECOMES VISIBLE DURING COOKING, DISCONNECT THE
APPLIANCE IMMEDIATELY FROM THE ELECTRICITY SUPPLY AND CONTACT YOUR
LOCAL SERVICE FORCE CENTRE.
USING THE HOB
NOTE
S To operate the hotplates turn the control knobs in
Occasionally the heated areas may be seen to switch
ON and OFF when higher heat settings are being
used. This is due to a safety device which prevents
the glass from overheating. Some switching ON and
OFF when cooking at high temperatures, e.g. deep
fat frying is quite normal, causes no damage to the
hob and little delay in cooking times.
either direction to vary the heat setting.
S The highest number represents the hottest
setting and the lowest number represents the
coolest setting. Choose a setting appropriate to
the quantity and type of food to be cooked.
S This model has the added feature of Rapid
Power Zone hotplates which react more quickly
than the other ceramic hotplates and are easily
identified by their instant red glow.
Excessive switching may however be caused by the
use of an unsuitable saucepan or a saucepan which
is smaller than the heated area.
If excessive
switching occurs, discontinue use of the saucepan.
RECOMMENDED SAUCEPANS
HINTS AND TIPS
For speed and economy only good quality saucepans
with flat bases and close fitting lids are
S Lift, rather than slide saucepans on and off the
heated areas. This will reduce the risk of
scratches and metal marks from saucepans with
aluminium bases. Metal marks can be easily
cleaned off providing they are not allowed to burn
on.
recommended.
The saucepan base should be
approximately the same size as the cooking area, a
base diameter of up to 225mm (9”) may be used on a
180mm (7”) heated area.
S Follow any guidelines provided by the saucepan
manufacturer, particularly those relating to
recommended heat settings.
Ensure that new saucepans are well scrubbed to
remove edges and take off any deposits left from
manufacture.
S Avoid using thin, badly dented or distorted
saucepans. Those with uneven bases should not
be used.
Pressure cookers, preserving pans, etc., should
comply with the recommendations given above.
Traditional round bottomed Woks must not be used
even with a stand. Woks with flat-bottomed bases
are available and do comply with the above
recommendations.
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Turn the food if necessary; doughnuts float to the
surface so will not brown on the upperside if not
S To prolong the life of the hotplates:-
S Never use utensils with a skirt, e.g. a bucket.
S Never use an asbestos mat.
turned.
Once cooked, drain the food on
absorbent paper.
S Never leave the hotplates ON when not
5. Double frying chips.
covered with a saucepan.
Double frying will ensure good chips. First fry the
chips for a few minutes at 170°C/340°F to seal
the outside. Remove the chips from the oil.
Increase the temperature of the oil to
190°C/375°F to finish cooking and brown the
chips.
S Ensure that the hob and saucepans are clean
and dry before the start of cooking to reduce
cleaning.
S Follow the cleaning instructions very closely to
keep the hob looking like new.
S If spillage occurs with sugar solutions, e.g.
jams and syrups, it must be wiped from the
hob before it sets and becomes hard
otherwise damage to the hob will occur.
Chips may be kept for several hours after the first
frying before finishing off with the second frying.
6. Frying temperatures
Celsius
Scale (°C)
150
Fahrenheit
Scale (°F)
300
HOT HOB INDICATOR
The hob is fitted with a hot hob indicator light which
illuminates when the hob is too hot to touch. The
light will go OFF when the hob has cooled.
First frying of potatoes
170
175
180
340
350
360
DEEP FAT FRYING
Second frying of potatoes
Frying chicken and fish
190
195
200
375
380
390
SPECIAL FRYING NOTE:
For safety purposes when deep fat frying, fill the pan
one third full of oil, DO NOT cover the pan with a lid
and DO NOT leave the pan unattended. In the
unfortunate event of a fire, switch the cooker OFF at
the electricity supply and cover the pan with a lid or
damp cloth to assist in smothering the flames.
PRESERVING
1. DO NOT use a pan that overlaps the perimeter of
the hob trim.
2. To allow for a full rolling boil, the pan should be
no more than one third full when all the
ingredients have been added. It is better to use
two pans rather than overfill one, or use half
quantities.
DO NOT use water on the fire. Leave the pan to cool
for at least 30 minutes before moving it.
DO NOT leave the fat or oil in the frying pan on the
hob to store it in case the hob is inadvertently
switched ON.
3. Use firm fruit or vegetables and wash well before
using.
1. Preparing the food.
Seal the food by coating with flour, egg and
breadcrumbs or batter. Do not use a basket with
batter coated foods as they will stick.
4. Preserving sugar gives clear jam, however
granulated sugar is cheaper and gives equally
good flavour.
2. Amount of oil.
5. Crystallization may be caused if sugar is not
completely dissolved before bringing jam to the
boil. Over boiling will affect the flavour, setting
properties and colour of the jam.
For safety purposes fill the pan only one-third full
of oil.
3. Testing the temperature of the oil.
6. To test jam for setting:
It is advisable to use a thermometer to test the
temperature of the oil. Alternatively, drop a small
cube of bread into the oil which should brown in
just under a minute if the oil is at the correct
temperature of 190°C/375°F.
If a jam thermometer is available, boil jam to
104°C. Marmalade should be boiled to 106°C.
If a jam thermometer is not available, remove
pan from heat, place sample of jam on a cold
dish and cool quickly (i.e. in a freezer or frozen
food storage compartment of a refrigerator).
When cold it will crinkle and hold the mark of a
finger run through it, if it is at setting point.
4. Cooking the food.
Lower the food gently into the oil. Do Not add
too much food at once or the temperature of the
oil will be reduced and may result in soggy,
greasy food.
7. The scum should be removed as soon as
possible after setting point has been reached.
Marmalade should be allowed to cool before
potting to prevent the peel rising.
15
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THE DUAL GRILL
USES OF THE DUAL GRILL
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE. CHiLDREN SHOULD
BE KEPT AWAY.
The grill is a dual circuit grill which means that the full area of the grill can be used for economy purposes, the
centre section only can be used when cooking smaller quantities of food.
SELECTING THE DUAL GRILL
Slide the handle to the left and over the central bump
on the grill pan.
To operate the grill turn the top oven/grill control
clockwise to the full power setting (
down as necessary.
), then turn
The grill settings are as follows:-
S ( ) Full grill area at ¼ power.
S (
) Centre grill area at full power.
) Full grill area at full power.
S (
THINGS TO NOTE
Ensure the handle is correctly located. It is not
necessary to remove the grill pan handle during
grilling.
THE GRILL DOOR MUST BE LEFT OPEN DURING
GRILLING.
THE COOLING FAN WILL OPERATE IN
CONJUNCTION WITH THE GRILL. FOR MORE
DETAILS SEE PAGE 9.
DO NOT LEAVE APPLIANCE UNATTENDED
WHEN GRILL IS IN USE.
ALWAYS USE THE GRILL CONTROL TO TURN
OFF THE GRILL
To remove the handle, slide the handle to the right
and lift the handle away from the cut out on the grill
pan.
The top oven cannot be operated when the grill is in
use.
Some smoke from fat splashes may be evident as
the grill cleans itself.
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle.
To attach the handle, place the wirework under the
cut out in the pan so that the metal plate hooks over
the top of the grill pan.
Place the grill pan on the shelf so that the pan is
positioned centrally beneath the grill.
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HINTS AND TIPS
GRILLING CHART
S In order to become acquainted with the
performance of the Dual Grill it is advisable to
check food regularly when grilling.
FOOD
SHELF
GRILL TIME
(mins in total)
5-6
Bacon Rashers
Beefburgers
Adjust
shelf
10-15
30-40
Chicken Joints
position
and
Chops – Lamb
Pork
15-20
20-30
grill
Fish Whole
Trout Mackerel
pan
15-25
10-15
20-30
8-12
S Food should be thoroughly dried before grilling to
minimise splashing. Brush lean meats and fish
lightly with a little oil or melted butter to keep
them moist during cooking.
Fillets – Plaice/Cod
Kebabs
grid
to
S Adjust the height of the grilling grid and grill pan
runner position to allow for different thicknesses
of foods.
Kidneys – Lamb/Pig
Liver Lamb/Pig
suit
different
thicknesses
of
10-20
S Accompaniments such as tomatoes and
mushrooms may be placed underneath the grid
when grilling meats.
Sausages
20-30
Steaks – Rare
Medium
6-12
12-16
14-20
food
Well Done
Toasted sandwiches
3-4
The times quoted above are given as a guide and
should be adjusted to suit personal taste.
S When toasting bread use the shelf in position 1
with the grid in the high position.
S Preheat the grill on a full setting for a few minutes
before sealing steaks or toasting. Adjust the heat
setting and the shelf as necessary during
cooking.
S The food should be turned over during cooking
as required.
S When using the centre section of the dual grill,
ensure food is positioned centrally on the grill
pan grid in the grill pan.
NOTE:
If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6.
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THE TOP OVEN
USES OF THE TOP OVEN
The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is
designed for cooking on one level and for small quantities of food. It gives especially good results if used to cook
fruit cakes, sweet or savoury flans or quiche.
The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use the lowest
setting on the top oven temperature control.
SELECTING THE TOP OVEN
To operate the top oven turn the temperature control
TO FIT THE TOP OVEN SHELF
to the required setting. Our diagram shows the oven
The shelf should be fitted with the straight rods
set to 160°C. Close the oven door.
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.
THINGS TO NOTE
1. The grill cannot be operated when the top oven is
in use. Only the outer part of the top oven
element in conjunction with the base element will
operate when using the top oven.
2. The top oven indicator neon will glow until the
oven has reached the desired temperature and
then go out. It will then turn ON and OFF
showing that the oven temperature is being
maintained.
3. The cooling fan will operate. For more details
about the cooling fan see page 9.
4. Always place plates on the oven shelf to warm.
Never place dishes directly on the top oven base
as it becomes very hot and damage may occur.
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HINTS AND TIPS
S DO NOT place dishes or baking trays directly
onto the oven base as it becomes very hot and
damage may occur.
S Most cooking should be carried out using an
oven shelf positioned in one of the shelf runners.
S Larger roasts and casseroles should normally be
cooked in the main oven. However, they may be
cooked on a flat shelf placed on the base of the
top oven provided there is sufficient room for air
circulation around the food.
S The material and finish of the baking trays and
dishes will affect the degree of base browning of
the food. Enamelware, dark, heavy or non-stick
utensils increase base browning. Shiny
aluminium or polished steel trays reflect the heat
away and give less base browning.
S DO NOT use the grill pan as a baking tray as this
will increase base browning of the food.
S Because of the smaller cooking space, lower
temperatures and shorter cooking times are
sometimes required. Be guided by the
recommendations on page 22.
S For economy leave the door open for the shortest
possible time, particularly when placing food into
a pre-heated oven.
S Stand dishes on a suitably sized baking tray on
the shelf to prevent spillage onto the oven base
and to help reduce cleaning.
S There should always be at least 2.5cm (1”)
between the top of the food and the element.
This gives best cooking results and allows room
for rise in yeast mixtures, Yorkshire puddings etc.
S When cooking cakes, pastry, scones, bread etc.,
place the tins or baking trays centrally on the
shelf directly below the element.
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THE MAIN OVEN
USES OF THE FAN OVEN
The oven is heated by an element around the fan situated behind the back panel. The fan draws air from the oven
and the element heats the air which circulates in the oven via the vents in the back panel. The advantages of fan
oven cooking are:
PREHEATING
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without
preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times.
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the
oven first.
COOKING TEMPERATURES
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature
recommended in the chart on page 22. As a guide reduce temperatures by about 20°C - 25°C for your own
recipes, using a conventional oven.
BATCH BAKING
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.
SELECTING THE FAN OVEN
TO FIT THE MAIN OVEN SHELVES
S Turn the main fan oven temperature control to
the required setting.
The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.
THINGS TO NOTE
1. The main oven indicator neon will glow until the
oven has reached the desired temperature and
then go out. It will turn ON and OFF periodically
during cooking showing that the temperature is
being maintained.
2. The interior oven light will come ON when the
main oven control is turned.
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HINTS AND TIPS
S Arrange the shelves in the required positions
before switching the oven ON. Shelf positions
are numbered from the bottom upwards.
S When cooking more than one dish in the fan
oven, place dishes centrally on different shelves
rather than cluster several dishes on one shelf,
this will allow the heat to circulate freely for the
best cooking results.
S When batch baking one type of food e.g. Victoria
sandwich cakes, those of similar size will be
cooked in the same time.
S It is recommended that when baking larger
quantities, the shelf positions should be evenly
spaced to suit the load being cooked. A slight
increase in cooking time may be necessary.
S DO NOT place baking trays directly on the oven
base as it interferes with the oven air circulation
and can lead to base burning; use the lower shelf
position.
S The use of excessively high temperatures can
cause uneven browning. It may be necessary to
reduce temperatures slightly.
Refer to the
recommendations given in the oven cooking
chart on page 22.
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OVEN COOKING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature
by 10°C to suit individual preferences and requirements.
FAN OVEN
SHELF
TOP OVEN
COOKING
FOOD
COOKING
TEMP °C
180 - 190
200 - 220
200 - 220
160 - 170
160 - 170
160 - 170
140 - 150
130 - 140
130 - 140
SHELF
POSITION
APPROX
COOK TIME (m)
10 - 20
POSITION
TEMP°C
170 - 190
200 - 220
200 - 220
180 - 190
160 - 170
160 - 170
140 - 150
140 - 150
130 - 140
Biscuits
Bread
Bread rolls/buns
Cakes:
1
1*
1
1
1
1
1
1
1
25 - 30
15 - 20
18 - 25
18 - 20
Shelf
Small & Queen
Sponges
Victoria Sandwich
Madeira
Rich Fruit
Christmas
positions
are not
18 - 25
1¼ - 1½h
2¼ - 2½h
3 - 4½h
depends on size
1¼ - 1½h
2½ - 3h
Gingerbread
Meringues
Flapjack
Shortbread
Beef/Lamb
Chicken
140 - 150
90 - 100
170 - 180
130 - 140
140 - 160
180 - 190
1
1
1
1
1*
1*
140 - 150
90 - 100
170 - 180
140 - 150
140 - 160
180 - 190
critical
25 - 30
45 - 65
2½ - 3h
1¼ - 1½h
Casseroles:
but ensure
that oven
Convenience Foods
Fish
Fish Pie (Potato Topped)
Fruit Pies, Crumbles
Milk Puddings
Follow manufacturer’s instructions
170 - 190
190 - 200
190 - 200
1
1*
1
1
1
1
1
1*
1
1*
1
1*
1
1*
1
1
1
170 - 190
190 - 200
190 - 200
140 - 150
170 - 180
180 - 190
170 - 180
210 - 220
190 - 200
190 - 210
180 - 200
160 - 180
220 - 230
190 - 200
170 - 180
180 - 190
180 - 190
200 - 210
200 - 210
20 - 30
20 - 25
40 - 50
1½ - 2h
40 - 45
30 - 35
20 - 30
25 - 40
15 - 20
25 - 35
shelves are 130 - 140
190 - 200
Pasta Lasagne etc.
Pastry:
Choux
190 - 200
Eclairs, Profiteroles
Flaky/Puff Pies
Mince Pies
Meat Pies
Quiche, Tarts, Flans
evenly
170 - 180
210 - 220
190 - 200
190 - 210
180 - 210
160 - 180
Shortcrust
spaced
25 - 45
see roasting chart
8 - 12
Roasting Meat, Poultry
Scones
when more 210 - 220
190 - 200
170 - 180
than one is 180 - 190
180 - 190
Shepherd’s Pie
Soufflés
Vegetables:
30 - 40
20 - 30
1 - 1½h
1 -1½h
25 - 40
Baked Jacket Potatoes
Roast Potatoes
Yorkshire Puddings: Large
Individual
210 - 220
200 - 210
1
1
used
15 - 25
* = Shelf on the oven base
Note: Shelf positions are counted from the bottom of the oven.
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ROASTING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.
ROASTING CHART
INTERNAL TEMPERATURES –
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C
SECOND/FAN
OVEN
MEAT
Beef
COOKING TIME
20-35 minutes per ½kg (1lb)
and 20-35 minutes over
160-180°C
Beef, boned
Mutton and Lamb
Pork and Veal
Ham
160-180°C
160-180°C
160-180°C
160-180°C
160-180°C
160-180°C
25-35 minutes per ½kg (1lb)
and 25-35 minutes over
25-35 minutes per ½kg (1lb)
and 25-35 minutes over
30-40 minutes per ½kg (1lb)
and 30-40 minutes over
30-40 minutes per ½kg (1lb)
and 30-40 minutes over
Chicken
15-20 minutes per ½kg (1lb)
and 20 minutes over
Turkey and Goose
15-20 minutes per ½kg (1lb) up
to 3½kg (7lb) then 10 minutes
per ½kg (1lb) over 3½kg (7lb)
Duck
160-180°C
160-180°C
160-180°C
160-180°C
180-190°C
25-35 minutes per ½kg (1lb)
and 25-30 minutes over
Pheasant
Rabbit
35-40 minutes per ½kg (1lb)
and 35-40 minutes over
20 minutes per ½kg (1lb)
and 20 minutes over
Potatoes with
meat
according to size
according to size
Potatoes without
meat
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments
may be required to allow for personal requirements and the shape and texture of the meat. However, lower
temperatures and longer cooking times are recommended for less tender cuts or larger joints.
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.
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DEFROST FEATURE
Small or thin fish fillets, frozen peeled prawns, cubed
or minced meat, liver, thin chops, steaks etc., can be
thawed in 1 – 2 hours.
USES OF DEFROST FEATURE
This main oven function defrosts most foods faster
than more conventional methods. It is particularly
suitable for delicate frozen foods which are to be
served cold e.g. cream filled gateaux, cakes covered
with icings or frostings, cheesecakes, biscuits,
scones, etc.
A 1kg/2¼lb oven ready chicken will be thawed in
approximately 5 hours. Remove the giblets as soon
as possible during the thawing process.
Joints of meat up to 2kg/4½lb in weight can be
thawed using the defrost function.
It is preferable to thaw fish, meat and poultry slowly
in the fridge. However, this process can be
accelerated by using the defrost function.
ALL JOINTS OF MEAT AND POULTRY MUST BE
THAWED THOROUGHLY BEFORE COOKING.
ALWAYS COOK THOROUGHLY IMMEDIATELY
AFTER THAWING.
SELECTING DEFROST
HINTS AND TIPS
S Turn the main oven temperature control to the
defrost setting.
S Place the frozen food in a single layer where
possible and turn it over half way through the
defrosting process.
S When defrost is selected, the oven indicator neon
may come ON. It will stay ON until the oven
reaches room temperature and then go OFF.
S It may turn ON and OFF periodically during
defrosting to maintain
temperature, inside the oven.
a
steady room
THINGS TO NOTE
Care must always be taken when handling foods in
the home. Always follow the basic rules of food
hygiene to prevent bacterial and microbial growth
and cross contamination when defrosting, preparing,
cooking, cooling and freezing foods.
S The actual speed of defrosting is influenced by
room temperature. On warm days defrosting will
be faster than on cooler days.
S DO NOT leave food at room temperature once it
is defrosted. Cook raw food immediately or store
cooked food in the fridge, once it has cooled.
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CARE AND CLEANING
If Hob Brite is unavailable, one or more of the
cleaning agents below may be used temporarily:
a) Cif Cream Cleaner
BEFORE CLEANING THE APPLIANCE,
ALWAYS ALLOW THE COOLING FAN TO
COOL THE APPLIANCE DOWN BEFORE
SWITCHING OFF THE ELECTRICITY
SUPPLY.
b) Baking Soda
TO REMOVE MORE STUBBORN MARKS
1. Bar Keepers Friend may be used to clean off
CLEANING MATERIALS
more
stubborn
stains
or
to
remove
discolourations.
Before using any cleaning materials on your
appliance, check that they are suitable and that their
use is recommended by the manufacturer.
It may be necessary to rub the marks hard for
several minutes.
2. Use
a
plastic pad specially for non-stick
saucepans with Bar-Keepers Friend for removal
of more stubborn soilage.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Harsh abrasives
should also be avoided. Multi-surface anti-bacterial
cleaning products should not be used on the ceramic
hob or on the surrounding trims.
CLEANING THE CERAMIC HOB
Make sure the ceramic glass is cool before cleaning.
It is important to clean the ceramic hob daily to
prevent soilage being burnt on.
TO REMOVE BURNT ON SOILAGE
We strongly recommend the use of a Ceramic Hob
Scraper (incorporating a single edge razor blade) to
remove spillage on the hob, in particular sugar
solutions, which if not removed can cause permanent
damage.
Take care to avoid the hob trims when cleaning the
ceramic glass as they may be damaged by the
cleaning agents recommended.
DAILY CLEANING
1. Make sure the ceramic glass is cool.
Use the recommended Hob Brite Cleaner daily. If
soilage is not allowed to burn on it will be much
easier to clean off.
2. Use a ceramic hob scraper with care at an angle
of 30° to remove as much soilage as possible.
3. Use Bar-Keepers Friend or Hob Brite to finish off
as directed above.
1. Apply a small amount of Hob Brite in the centre
of each area to be cleaned.
TO REMOVE DISCOLOURATIONS OR
WHITE AND SILVER MARKS
2. Dampen a clean paper towel or a plastic pad
made specially for non-stick saucepans and rub
vigorously until all marks are removed. This may
take a few minutes.
These marks sometimes give the impression of being
in or underneath the hob glass. They can almost
always be removed provided they have not become
excessively burnt on. Follow the instructions above
under ‘To Remove more Stubborn Marks’.
3. Wipe off residues of cleaner with another damp
paper towel and polish dry with a soft cloth.
If this is unsuccessful, make up a paste of one part
water to three parts Cream of Tarter and leave on the
discoloured areas overnight. The marks should be
easily removable the next day provided they have not
been excessively burnt on. The paste should be
thoroughly washed off afterwards.
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HINTS AND TIPS
CLEANING THE OUTSIDE OF THE
APPLIANCE
TO REDUCE HOB SOILAGE:
DO NOT use abrasive cleaning materials e.g. Hob
Brite, Brillo pads or scourers on painted or printed
finishes as damage may occur.
S Make sure the bottom of the saucepan and the
cooking area are clean and dry before cooking
begins.
Regularly wipe over the control panel, oven doors
and appliance sides using a soft cloth and hot soapy
S Ensure saucepans are large enough to
water.
To prevent streaking on stainless steel
accommodate food to avoid boil overs.
models finish with a soft cloth. Any spillage on the
stainless steel finish must be wiped off
immediately.
S If possible, wipe up spills and splatters as they
occur, but take care to avoid steam burns.
Stainless Steel cream cleaners are abrasive and
should be avoided as they may dull the surface
finish.
S Avoid using a dishcloth or sponge to clean the
hob. These may leave a layer of soiled detergent
on the hob surface which will burn and discolour
the next time the hob is used.
S Avoid the use of:
S Household detergents and bleaches.
S Impregnated plastic or nylon pads that are
not described as suitable for non-stick
saucepans.
S Brillo pads, Ajax pads, steel wool pads.
DO NOT ATTEMPT TO REMOVE ANY OF THE
CONTROL KNOBS FROM THE APPLIANCE AS
THIS MAY CAUSE DAMAGE AND IS A SAFETY
HAZARD.
S Chemical oven cleaners, e.g. aerosols and
oven pads.
S Rust stain, bath and sink stain removers.
S Any of the above products may cause
damage to the hob.
S It is dangerous to mix different cleaning products.
The chemicals in them may react with each other
with hazardous results.
S SOILAGE FROM SUGAR SOLUTIONS MUST
BE REMOVED FROM THE HOB BEFORE THE
SYRUP HAS SET OTHERWISE DAMAGE TO
THE HOB SURFACE WILL OCCUR.
CLEANING THE GRILL AND OVEN
FURNITURE
All removable parts, except the grill pan handle can
be washed in the dishwasher.
S Avoid placing plastic items, foil or dishes on the
hot surface as this will cause damage to the hob.
The grill pan, grill pan grid and oven shelves may be
cleaned using a soap impregnated steel wool pad.
Soaking first in hot soapy water will make cleaning
easier.
CLEANING THE PLATED HANDLES
(Where applicable)
CLEANING INSIDE THE OVEN AND
GRILL COMPARTMENTS
It is strongly recommended that only hot soapy water
is used for cleaning the handles. ANY OTHER
CLEANING MATERIALS WILL DULL THE PLATED
FINISH.
The top, sides and back of the main oven
compartment are coated with a special Stayclean
coating.
The Stayclean surfaces inside the main oven should
not be cleaned manually. See page 27 ‘Care of
Stayclean Surfaces’.
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S It is not necessary to add water to a meat tin
when roasting. The water and the fat juices from
the joint create excessive splattering during
cooking even at normal temperatures as well as
causing condensation.
The vitreous enamel in the grill/top oven
compartment and on the main oven base can be
cleaned using normal oven cleaners with care.
Ensure that the manufacturers instructions are
followed and that all parts are well rinsed afterwards.
Aerosol cleaners must not be used on the
Stayclean surfaces and must not come into
contact with the elements or the door seal as this
may cause damage.
S Covering joints during cooking will also prevent
splashing onto the interior surfaces. Removing
the covering for the last 20-30 minutes will allow
extra browning if required. Some large joints and
turkeys especially benefit by this method of
cooking, allowing the joint to cook through before
the outside is over-browned.
CARE OF STAYCLEAN SURFACES
Stayclean surfaces destroy splashes of food and fats
when the oven temperature is raised to around
220°C.
CLEANING THE DOOR GLASS
It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.
To prevent damaging or weakening the
door glass panels avoid the use of the
following:
S
S
Household detergents and bleaches
Impregnated pads unsuitable for non-
stick saucepans
HINTS AND TIPS
S Manual cleaning of the Stayclean surfaces IS
S
S
S
S
Brillo/Ajax pads or steel wool pads
Chemical oven pads or aerosols
Rust removers
NOT recommended.
Damage will occur if
abrasives or aerosol sprays of any kind are used.
S Slight discolouration and polishing of the
Stayclean surfaces may occur in time. This
DOES NOT affect the Stayclean properties in
any way.
Bath/Sink stain removers
S A good time to allow the oven to run on is after
the weekly roast. After removing the roast, turn
the oven up to 220°C and allow to run for an hour
or so. It is important NOT to allow a build-up of
soilage as this can prevent the Stayclean
surfaces from working.
S Follow the recommendations below to keep oven
soilage to a minimum.
S Cook at the recommended temperatures. Higher
temperatures during roasting will increase
soilage. Try cooking at lower temperatures for
an increased length of time, you will save energy
and often the joint is more tender.
S Use minimal, if any, extra oil or fat when roasting
meat, potatoes only require brushing with fat
before cooking. Extra fat in the oven during
roasting will increase splashing and soilage.
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CLEANING BETWEEN THE OUTER AND
INNER DOOR GLASS
If the door glass panel becomes chipped or
has deep scratches the glass will be
weakened and must be replaced to prevent
the possibility of the panel shattering.
Please contact your local Service Force
Centre will be pleased to advise further.
The outer door glass is removable for cleaning.
TO REMOVE THE OUTER GLASS
1. Open the oven door slightly to gain access to
the two cross head screws on the top of the
oven door.
TO CLEAN THE INNER GLASS DOOR
PANELS
2. Loosen the two screws using a Pozidrive
screwdriver.
Clean the inner glass door panels using a soft cloth
and hot water to which a little washing up liquid has
been added. If the inner panel is heavily soiled, Hob
Brite may be used. Do not use abrasive cleaning
materials on the door glass. Ensure that all parts are
well rinsed and thoroughly dried before attempting to
replace the glass.
REPLACING THE OVEN LIGHT BULB
The type of bulb required is a 300°C 25 watt small
Edison Screw. Part number 572 491 5431-00/1
(Available through your local Service Force Centres).
3. Hold the door glass securely in place with one
hand before removing the screws completely
with the other hand.
CAUTION: Disconnect the appliance from the
electricity supply before replacing the bulb.
4. Using both hands, gently tilt the top of the door
glass towards you, lift slightly to disengage the
locators from the two bottom brackets.
Open the door and remove the shelves to enable
easy access to the oven light assembly. Insert a flat
blade screwdriver between the oven side and glass
which covers the bulb.
5. Clean the outer and inner glass using hot soapy
water or Hob Brite cleaner may be used with
care. DO NOT use Hob Brite on the Stainless
Steel or painted finishes. DO NOT try to clean
the foil which is inside the door. The foil is there
to help keep the door cool, if it is damaged it will
not work. Ensure that all parts are well rinsed
and thoroughly dried before attempting to
replace the outer door.
Support the glass with your hand and prise out
sufficiently to release the glass cover. Unscrew the
bulb in an anticlockwise direction until it is possible to
remove the bulb with ease.
Fit the new bulb by turning in a clockwise direction
until it is secure. Ensuring the indent to the flange is
pointing to the rear of the oven, replace the glass by
pushing it firmly into the hole to cover the bulb
assembly.
TO REPLACE THE OUTER GLASS
1. Holding the oven glass with both hands, gently
place the locators into the holes of the brackets
at the bottom of the oven door.
Replace the shelves. Restore the electricity supply
and adjust the time of day and clock as necessary.
2. Push the top of the oven glass towards the oven
door, ensuring the screw location holes line up.
3. Hold the glass in place with one hand and insert
the cross head screws into the location holes
with the other hand. Give the screws one turn
to ensure the glass is secure.
4. Tighten the screws positively with a Pozidrive
screwdriver before closing the oven door.
Do not attempt to use the oven without the
glass being in place.
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SOMETHING NOT WORKING?
We strongly recommend that you carry out the
following checks on your appliance before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without the
expense of a Service call.
If the oven is not cooking evenly or the side
opening door will not stay open:
* Check that the appliance is level.
If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the appliance is under guarantee.
The oven light fails to illuminate:
The appliance does not work at all:
* If you have had your appliance for several
months you may need to replace the light bulb
(see page 28).
* Check that the appliance has been wired in
and is switched on at the wall.
The fan oven is noisy:
* Check that the main appliance fuse is
working.
* Check that the oven is level.
* Check that the timer instructions have been
followed correctly.
* Check that bakeware and shelves are not
vibrating in contact with the back panel in the
oven.
The grill and hotplates work but the oven does
not:
* Check that the timer instructions have been
followed correctly.
The oven temperature is too high or too low:
* Check that the recommended temperatures
are being used (see page 22). Be prepared
to adjust the temperature up or down by
10°C to achieve the results you want.
The hotplates and ovens work but the grill does
not:
* Check that you have carefully followed the
instructions for operation of the grill.
* If the cooling fan fails the grill will not operate
correctly. Please call your Local Service Force
Centre.
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SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service
Force Centre by telephoning:-
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website
Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working"?
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate).
5. The purchase date.
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.
CUSTOMER CARE DEPARTMENT
For general enquires concerning your Tricity Bendix appliance, or further information on Tricity Bendix products, please
contact our Customer Care Department by letter or telephone at the address below;
Customer Care Department
Tricity Bendix
55 – 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 0870 5 950950 (*)
*calls to this number may be recorded for training purposes.
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GUARANTEE CONDITIONS
Standard guarantee conditions
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
S The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
S The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
S The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
S All service work under this guarantee must be undertaken by a Service Force Centre.
S Any appliance or defective part replaced shall become the Company’s property.
S This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
S Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
S Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside
the United Kingdom.
S Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
S Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
S The guarantee starts from the date you first purchased your product.
S The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
S This guarantee relates to you and cannot be transferred to another user.
S Your new home is within the European Community (EC) or European Free Trade Area.
S The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
S The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look after
you and your appliances.
France
Germany Nürnberg
Italy
Sweden
UK
Senlis
+33 (0) 3 44 62 20 13
+49 (0) 800 234 7378
+39 (0) 800117511
+46 (0) 20 78 77 50
+44 (0) 1753 219898
Pordernone
Stockholm
Slough
31
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Tricity Bendix, 55-77 High Street, Slough, Berkshire SL1 1DZ
Consumer care telephone number 08705 950950
IMPORTANT NOTICE
In line with our continuing policy of research and development, we reserve the right to alter models and
specifications without prior notice.
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or
appearance are changed.
SE554 - 311671700
© Electrolux plc 2003
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