Quality Refrigeration
OWNER’S MANUAL
Instructions for the installation, operation
and maintenance of all Traulsen:
Reach-In Even Thaw Refrigerator Models*
RET132EUT
RET232EUT
RET232NUT
*For roll-in even-thaw models please refer to form number TR35867.
This Traulsen unit is built to our highest quality standards. We build our refrigerators, freezers and heated
cabinets this way as a matter of pride. This philosophy has made Traulsen the leader in commercial
refrigeration since 1938. We thank you for your choice and confidence in Traulsen equipment and we know
you will receive many years of utility from this equipment.
All Traulsen units are placed on a permanent record file with the service department. In the event of any
future questions you may have, please refer to the model and serial number found on the name tag affixed
to the unit. Should you need service, however, call us on our toll free number, 800-825-8220 between 7:30
am and 4:30 pm CST, Monday thru Friday. It is our pleasure to help and assist you in every possible way.
INSTALLER
COMPLETE THE FOLLOWING INFORMATION PRIOR TO UNIT INSTALLATION
INITIAL START DATE:
MODEL TYPE:
SERIAL NO.
COMPANY/INDIVIDUAL NAME:
INSTALLER:
FORM NUMBER TR35849 REV. 08/13
P/N 375-60214-00
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II. RECEIPT INSPECTION
III. INSTALLATION (continued)
All Traulsen products are factory tested for performance and
are free from defects when shipped. The utmost care has
been taken in crating this product to protect against damage
in transit. All interior fittings have been carefully secured and
the legs or casters are boxed and strapped inside to prevent
damage. Door keys will be attached to the handle with a
nylon strip. The handle is protected by an easily removable
nylon netting.
III. c - INSTALLING LEGS OR CASTERS:
6” high stainless steel legs are supplied standard for
all Traulsen reach-in and pass-thru units. Casters in
lieu of legs are available as an optional accessory for
the same models. These are shipped from the fac-
tory packed inside a cardboard box which is strapped to
one of the shelves. Remove the nylon strap and open
the box, it should contain either four (4) legs or four (4)
casters and sixteen (16) bolts.
You should carefully inspect your Traulsen unit for
damage during delivery. If damage is detected, you
should save all the crating materials and make note
on the carrier’s Bill Of Lading describing this. A freight
claim should be filed immediately. If damage is subse-
quently noted during or immediately after installation,
contact the respective carrier and file a freight claim.
Under no condition may a damaged unit be returned to
Traulsen. without first obtaining written permission (return
authorization).
WARNING: THE CABINET MUST BE BLOCKED AND
STABLE BEFORE INSTALLING LEGS OR CASTERS.
To install the legs or casters, first raise and block
the reach-in a minimum of 7” from the floor. For
installing legs, thread the legs into the threaded holes
on the bottom of the cabinet (see figure below). Be cer-
tain that all legs are tightly secured (legs and casters
should be tightened to 300 inch/pounds, max). When
the unit is set in its final position, it is important for proper
operation that the unit be level. The legs are adjust-
able for this purpose, turn the bottom of the leg counter-
clockwise to raise it, clockwise to lower it. Level the
unit from front to back as well as side to side in this
manner, using a level placed in the bottom of the
cabinet.
III. INSTALLATION
III. a - LOCATION:
Select a proper location for your Traulsen unit, away
from extreme heat or cold. Allow enough clearance be-
tween the unit and the side wall in order to make use of
the door stay open feature at 120° (self-closing feature
operates up to 90°). The door(s) must be able to open
a minimum of 90° in order to make use of the maximum
clear door width available.
III. b - PACKAGING:
All Traulsen units are shipped from the factory bolted
to a sturdy wooden pallet and packaged in a durable
cardboard container. The carton is attached to the
wooden skid with the use of large staples. These should
first be removed to avoid scratching the unit when
lifting off the crate.
Please note that Traulsen units are not designed to
be moved while on legs. If the unit requires moving, a
pallet jack or forklift should be used to prevent dam-
age. For installing casters, the casters are “plate” type,
and require the use of four (4) bolts each to secure them
firmly to the cabinet bottom at each corner (see figure be-
low). The caster bolts are tightened using a 1/2” socket
wrench.
Most exterior stainless steel surfaces have a protec-
tive vinyl covering to prevent scratching during
manufacturing, shipping and installation. After the unit
is installed in place of service, remove and discard the
covering from all surfaces.
To remove the wooden pallet, first if at all possible, we
suggest that the cabinet remain bolted to the pallet
during all transportation to the point of final installa-
tion. The bolts can then be removed with a 3/4” socket
wrench. Avoid laying the unit on its front, side or back
for removal of the pallet.
NOTE: DO NOT LAY THE UNIT ON ITS SIDE DURING
TRANSPORTATION OR INSTALLATION.
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III. INSTALLATION (continued)
IV. OPERATION
IV. a - EVEN-THAW OVERVIEW:
III. d - TRAY SLIDES:
The “Even-Thaw” refrigerator was specially designed to thaw
frozen food product under safe, temperature controlled condi-
tions. It is not intended as a storage refrigerator.
Reach-In models are supplied with fourteen (14) pairs of #1
type tray slides on 4” centers. These are shipped installed
from the factory, and are easily removable for cleaning
without tools.
NOTE: USING THIS REFRIGERATOR FOR STORAGE OF
UNCOVERED PRODUCT IS NOT RECOMMENDED.
III. e - CORD & PLUG:
Most self-contained models are supplied with a cord & plug
attached. It is shipped coiled at the top of the cabinet,secured
by a nylon strip. For your safety and protection,all units
supplied with a cord and plug include aspecial three-prong
grounding plug on the service cord. Select only a dedicated
electrical outlet with grounding plug for power source.
IV. b - EXPECTED PERFORMANCE:
The Traulsen Even-Thaw refrigerator is designed to thaw a
full load of frozen food product (see BATCH LOADING for
guidelines) in approximately 18 to 24 hours. However, be
aware that actual thawing times will vary depending upon a
number of variables, such as product type, product packag-
ing, density, spacing, etc. Please note that some other load-
ing variables, such as product location, are not important to
thawing and do not effect thaw cycle duration.
NOTE: Do not underany circumstances, cut or remove
the round grounding prong from the plug, or use an
extension cord.
IV. c - EVEN THAW OPERATION:
III. f - POWER SUPPLY:
The Traulsen Even-Thaw cabinet is a refrigerator, with two
important additional features: 1) the ability to introduce small
amounts of heat into the cabinet, and 2) increased air flow,
indicated by the presence of blowers mounted behind the
mullion.
The supply voltage should be checked prior to connection to
be certain that proper voltage for the cabinet wiring is avail-
able (refer to the serial tag to determine correct unit voltage).
Make connections in accordance with local electrical codes.
Use qualified electricians. Use of a separate, dedicated circuit
is required. Size wiring to handle indicated load and provide
necessary overcurrent protector in circuit (see amperage
requirements on the unit’s serial tag).
The Even-Thaw refrigerator operates continually, the intro-
duction of frozen product lowers the cabinet temperature
below the heater setpoint temperature (37°F). This prompts
the refrigeration system to turn OFF, and the heaters to turn
ON. Anytime the cabinet air temperature is below the heater
setpoint temperature, additional heat is added. Heater op-
eration is controlled proportionally, i.e. the colder the cabinet
temperature, the longer the heaters remain in operation.
When the cabinet air temperature reaches above the heater
setpoint temperature, the heaters turn OFF.
III. g - WIRING DIAGRAM:
Refer to the wiring diagram for any service work performed
on the unit. Should you require one, please contact Traulsen
Service at (800) 825-8220, and provide the model and serial
number of the unit involved.
III. h - CLEARANCE:
In order to assure optimum performance, the condensing
unit of your Traulsen unit MUST have an adequate supply
of air for cooling purposes. Therefore, the operating location
must either have a minimum of 12” clearance overhead of
the condensing unit or allow for unrestricted air flow at the
back of the unit. Clearance of at least 12” above is required
in order to perform certain maintenance tasks.
When the cabinet air temperature reaches the upper refrig-
erator setpoint temperature (40°F), the refrigeration cycle is
initiated. As long as product does not lower the cabinet tem-
perature below the lower refrigeration setpoint temperature
(37°F), the cabinet will continue to cycle between 38°F and
40°F. Upon completion of a thaw cycle, the thawed product
should then be removed from the Even-Thaw cabinet and
placed in a dedicated storage refrigerator.
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IV. OPERATION (continued)
V. CARE & MAINTENANCE
IV. d - BATCH LOADING:
V. a - CLEANING THE CONDENSER:
The Even-Thaw model can accommmodate any size partial
load, or up to twenty eight (28) 18” x 26” pans of product. Use
of aluminum pans is highly recommended. Product should be
placed on pans in one layer only to allow for proper air flow.
The most important thing you can do to insure a long, reli-
able service life for your Traulsen is to regularly clean the
condenser coil.
The condensing unit requires regularly scheduled cleaning
to keep the finned condenser clean of lint and dust accum-
mulation. Keeping the condenser clean allows the cabinet to
operate more efficiently and use less energy.
When completely loaded with frozen product (at approxi-
mately -5°F), the interior cabinet air temperature will begin
to drop and approach the product temperature as a result.
When this occurs the heaters begin operation in order to
return the cabinet temperature back up to the heater setpoint
temperature (37°F). This portion of the thaw cycle may take
place for approximately 8 to 12 hours. With a full product load
the interior cabinet temperature should remain at or below
37°F for approximately 8 to 12 hours of the expected 18-24
hour total thaw cycle time.
To clean the condenser, first disconnect electrical power to
the cabinet and lift up the front louver assembly. To lift this,
remove the two screws located on both sides at the bottom
of the louver assembly. Once the screws are removed, the
panel can be pivoted upwards allowing full access to the front
facing condenser. Vacuum or brush any dirt, lint or dust from
the finned condenser coil, the compressor and other cooling
system parts. If significant dirt is clogging the condenser fins,
use compressed air to blow this clear.
IV. e - PROCESS LOADING:
If the cabinet is unloaded as needed and replaced with frozen
product, the average cabinet temperatures remain higher.
A fully loaded cabinet with the refrigeration system cycling
from 38°F to 40°F thaws product faster than one maintaining
operation at below 32°F air temperatures for several hours.
Lower louver assembly and replace the screws to hold
it in place.
IV. f - INTERIOR ARRANGEMENTS:
Each reach-in Even-Thaw model includes 14 pairs of #1
trayslides (16 gauge stainless steel angle type) for bottom
support of either: (1) 18” x 26” pan per pair of tray slides or
(2) 14” x 18” pans per pair of tray slides, per section.
IV. g - ADJUSTING THE TEMPERATURE SCALE:
The Traulsen Even-Thaw model is preset at the factory to
operate within strict temperature parameters. Please contact
our Service Department at (800) 825-8220 for any additional
technical support.
V. b - HINGE REPLACEMENT:
Both the door and hinge can be easily removed from the
cabinet. To remove the door, remove the plug at the bottom
of the top hinge. Inside the hinge there is a small screw which
secures the door in place. Remove this with a flat head screw-
driver and the door can then be lifted off the hinge. To remove
the door portion of the hinge from the door, lift off the hinge
cover and then remove the three Phillips head screwswhich
secure the hinge in place on the door. To remove the cabinet
portion of the hinge, remove the three Phillips head screws
which hold it in place. On solid door units, the top hinge(s)
contains a microswitch for controlling the interior lighting.
To reassemble the hinge reverse the previous procedure.
-4-
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V. CARE & MAINTENANCE (continued)
VI. OTHER
VI. a - SERVICE INFORMATION:
V. c - REPLACING THE GASKETS:
Before calling for service, please check the following:
To remove the gasket to be replaced, grasp it firm-
ly by one corner and pull it out. Before attempting to in-
stall a new gasket, both the unit and the gasket itself
must be at room temperature. Insert the four corners
first by using a rubber mallet (or hammer with a block of
wood). After the corners are properly inserted, work your
way towards the center from both ends by gently hit-
ting with a mallet until the gasket is completely seated in
place (see figure below for proper gasket placement).
Is the electrical cord plugged in?
Is the fuse OK or circuit breaker on?
Is the power switch “ON”?
If after checking the above items and the unit is still not oper-
ating properly, please contact an authorized Traulsen service
agent. A complete list of authorized service agents was
provided along with your Traulsen unit. If you cannot locate
this, you may also obtain the name of a service agent from
If service is not satisfactory, please contact our in-house
service department at:
Traulsen
4401 Blue Mound Road
Fort Worth, TX 76106
(800) 825-8220
Traulsen reserves the right to change specifications or dis-
continue models without notice.
NOTE: The gasket may appear too large, but if it is in-
stalled as indicated above it will slip into place.
VI. b - SPARE PARTS:
V. d - CLEANING THE EXTERIOR:
Spare or replacement parts may be obtained through
a parts supplier or one of our authorized service
agents. A complete list of authorized service agents
accompanies this manual and is also posted on our
Exterior stainless steel should be cleaned with warm water,
mild soap and a soft cloth. Apply with a dampened cloth and
wipe in the direction of the metal grain.
Avoid the use of strong detergents and gritty, abrasive
cleaners as they may tend to mar and scratch the surface.
Do NOT use cleansers containing chlorine, this may pro-
mote corrosion of the stainless steel.
VI. c - WARRANTY REGISTRATION:
For your convenience, the warranties on your new
Traulsen unit may be registered with us on-line at
ing the warranty card included along with the unit.
Care should also be taken to avoid splashing the unit with
water, containing chlorinated cleansers, whenmopping the
floor around the unit.
To do so on-line, from the menu at the top right of the home
page, select CONTACT US/DEALER DIRECTORY. Upon
loading that page, select WARRANTY REGISTRATION from
the menu. A link to the WARRANTY REGISTRATION form
should appear. Complete the required information, and hit
the SUBMIT button when finished.
For stubborn odor spills, use baking soda and water (mixed
to a 1 TBSP baking soda to 1 pint water ratio).
V. e - CLEANING THE INTERIOR:
For cleaning both stainless steel and anodized aluminum
interiors, the use of baking soda as described in section “V.
d” is recommended. Use on breaker strips as well as door
gaskets. All interior fittings are removable without tools to
facilitate cleaning.
-5-
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VII. GENERAL USE, OPERATION &
SERVICE SUMMARY
VIII. EXPECTED THAW PERFOR-
MANCE/OPERATIONAL TROUBLE-
SHOOTING
VII. a - INTRODUCTION/OVERVIEW:
VIII. a - INTRODUCTION:
The Traulsen Even Thaw is designed to be used as a
thawing cabinet. While it may be utilized in a refrigeration
mode, that is not its intended use. Its function is to hold the
cabinet temperature in the range from 38 to 40 degrees
to thaw product within the food-safe temperature zone.
Even thaw performance is a function of many factors, espe-
cially those involving product types and loading. As a result,
actual thaw times will vary as even similar sized loads of the
same product will exhibit some differences in their thawing
characteristics.
Frozen product placed into the unit will pull the cabinet
temperature below the heater set point (37 deg.)and the
unit will begin to function in the thaw mode. This prompts
the refrigeration system to turn OFF, and the heaters to turn
ON. The fans remain ON, circulating this cold air around
the product, allowing for rapid thawing. When cabinet air
temperature reaches the upper set point (38 deg. although
the product is actually much colder), the heaters turn OFF.
VIII. b - TEST PARAMETERS:
To provide a general performance baseline, Traulsen per-
formed some controlled testing in our lab which may provide
the operator with an approximate idea on what to expect from
their Even-Thaw unit. Full load batches of frozen product
were used as follows:
One section models
336 lbs. of chicken, distributed between 14 tray levels.
Each level consisted of 24 lbs. of product loaded into
two pans (four 6 lb. pkgs. of frozen product total per
level/two 6 lb. pkgs. per tray).
As the cabinet temperature reaches the heater set point, the
heat will be cycled off while the internally generated heat from
the circulation fans continues to add heat to the cabinet. If
sufficient cold capacity or possibly other frozen product is
added to the unit and subsequently lowers the cabinet tem-
perature more than 1 degree below the heater set point, the
heat will again turn on to thaw the product.
Two section models
672 lbs. of chicken, distributed between 28 tray levels.
Each level consisted of 24 lbs. of product loaded into
two pans (four 6 lb. pkgs. of frozen product total per
level/two 6 lb. pkgs. per tray).
If the cold capacity of the product no longer sufficiently pulls
down the cabinet temperature below the heater set point, the
cabinet temperature will slowly rise to attain the evaporator
coil cut-in set point (41 deg.) and energize the refrigeration
system. The unit will remain in the refrigeration mode until
the cabinet temperature pulls down to the compressor cut-
out set point (38 deg.). The unit will continue to operate and
cycle in the refrigeration mode.
1008 lbs. of chicken, for two section megathaw loads.
VIII. c - TEST RESULTS:
Under these actual load parameters, the one-section
model generally required approximately 15-19 hours
in order to completely thaw the entire load.
The controller has been preset at the factory and
should not require any adjustments. Traulsen engi-
neering EXPECTS no changes be made to any set-
points or parameter settings without discussing the
situation and obtaining approval to do so. Modifying
the default set points could disrupt the operation/functional
programming algorithm and result in erratic unit operation.
The two section model requires approximately 18-22 or
megathaw models 22-24 hours to completely thaw the entire
load.
VIII. d - RESULTS AS A FUNCTION OF PRODUCT MIX:
The above thaw times were based upon a mixed load
of different chicken products typically found in many
establishments. It is important to note that initially, all
tests performed were based on a mixed load of product.
This consisted of approximately 1/4 nuggets,1/4 strips,
1/4 to 1/3 breasts. This MIXED batch thawed in the times
listed above. In actual operation, thaw batches consist-
ing of a single type of product, or other ratios of different
products may require more time for thawing. Both this and
larger size loads can both contribute to longer thaw times.
VII. b - LOADING GUIDELINES:
The Even-Thaw model can accommodate any size partial
load, or up to (28) 18” x 26” pans of product (for example
approximately 672 lbs. of chicken). Use of aluminum pans
is highly recommended. Product should be placed on pans
in one layer only to allow for proper airflow. With a full load
thaw time will be between 22 & 24 hours. Overloading and/
or double wrapping product will extend thaw times.
-6-
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VIII. EXPECTED THAW PERFORMANCE/OPERATIONAL TROUBLESHOOTING
(continued)
VIII. e - INCOMPLETE THAWING:
In operation, incomplete thawing (i.e. bags of product in
which not every piece was completely thawed) has been
found to usually be the result of those pkgs. respective pan
level having had restricted airflow due to overloading (from
stacked pkgs. or irregular shaped packages that blocks air
from getting to the pkgs. closest to the cabinet interior side
wall or rear).Allowing for proper air-flow around each pkgs. of
frozen product should eliminate this situation from occurring.
VIII. f - EQUIPMENT ISSUES:
If improper loading has been eliminated as a possible cause
for extended thaw cycle times, there are several system
checks which can be done to diagnose the Traulsen Even-
Thaw unit.
First, the amp draw should be checked early in the thaw cycle.
This is a 1300 watt heater, 115 vac, is about 11.3 amps. Add
4 blowers at 1.1 amps and a few amps for the controls and
the total amp draw should be approximately 16 to 16.5 amps.
If your amp reading is different, call Traulsen technical sup-
port to help diagnose the problem.
VIII. g - OTHER CAUSES OF EXTENDED THAW TIMES:
Some frozen products are often stored in large, irregularly
shaped packages. If used, these should always be located
along the outside wall with the largest packages being placed
closest to, but not directly against, the wall. It is IMPERA-
TIVE that such large packages not be placed up against the
center mullion air ducts. This could result in blocked airflow.
REDUCED AIR MOVEMENT EQUATES TO LONGER
THAWING TIMES.
Care should also be taken to avoid pushing other pkgs. of
frozen product up against the mullion sheet metalducts.
Airflow could be blocked resulting in a similarextended thaw
time situation. Another scenario to avoid is for packages to
be placed inadvertently up against the outside walls. They
will also block air flow down the sides of the unit. This is
especially an issue with the right side wall because when
the unit returns to normal refrigerated operation mode, the
cold air flows from the upper right ceiling evaporator outlet,
down the wall, and then mixes into the cabinet, distributed
by all the mullion blowers. If the right wall is blocked, and
especially if blocked near the top right of the cabinet, the cold
evaporator exit air can be short circuited on to the top two or
three upper right hand levels and be routed right back to the
return evaporator inlet duct. Therefore, those upper shelves
could get very cold and perhaps a substantial amount of
product on the right side could become very cold and pos-
sibly even refreeze (as the evaporator outlet air temperature
is 20 degrees F).
-7-
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IX. TROUBLE SHOOTING GUIDE
FIND YOUR PROBLEM HERE
REMEDY
1. Condensing unit fails to start.
a.
Check if cord & plug has been disconnected.
2. Condensing unit operates for
prolonged periods or continuously.
a.
b.
c.
d.
Are doors closing properly?
Dirty condenser or filter. Clean properly.
Evaporator coil iced. Needs to defrost.
Shortage of refrigerant, call service.
3. Food compartment is too warm.
a.
a.
a.
a.
Check door(s) and gasket(s) for proper seal
Check door alignment and gaskets for proper seal.
Call for service.
4. Condensation on the exterior surface.
5. Compressor hums but does not start.
6. Excessively long product thaw times.
Call for Service.
-8-
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X. SPARE PARTS LIST
MODEL
DESCRIPTION
PART NUMBER
341-60105-00
325-60080-08
378-29776-00
337-60317-60
337-60346-00
341-60062-05
325-60135-00
338-60050-00
701-60032-00
SFO-17357-00
325-60080-39
378-40414-00
337-60317-61
337-60346-01
341-60062-06
325-60088-00
338-60049-01
701-60933-00
341-60060-00
341-60059-00
325-60080-39
378-29776-00
337-60317-60
337-60346-00
341-60062-05
325-60088-00
338-60049-00
701-60032-00
325-60103-00
337-60318-00
337-60360-01
337-60311-02
337-60405-02
337-60406-02
337-60407-01
337-31075-02
358-28924-42
346-13186-42
346-13189-00
344-13140-01
344-13168-01
SER-28583-00
SER-60545-00
SER-60545-01
SER-60545-02
SER-60545-03
RE132E-FHS
FULL HEIGHT DOOR GASKET
TXV VALVE 404A
LIGHT BULB
MIT II CONTROL MODULE 110V
OFF/ON POWER SWITCH
AIR FILTER
CONDENSER FAN BLADE
CONDENSER FAN MOTOR
TRAY SLIDE, #1 LONG
FULL HEIGHT DOOR GASKET
TXV VALVE 404A
RE232E-FHS
LIGHT BULB
MIT II RELAY MODULE 230V
OFF/ON POWER SWITCH
AIR FILTER (MEGA THAW)
CONDENSER FAN BLADE
CONDENSER FAN MOTOR
TRAY SLIDE, HIGH CAPACITY
HALF HEIGHT DOOR GASKET
FULL HEIGHT DOOR GASKET
TXV VALVE 404A
RE232N-FHS
LIGHT BULB
MIT II RELAY MODULE 110V
OFF/ON POWER SWITCH
AIR FILTER
CONDENSER FAN BLADE
CONDENSER FAN MOTOR
TRAY SLIDE, #1 LONG
FILTER DRIER
ALL MODELS
MIT II CONTROL HEAD
HYBRID RELAY
HEATER RELAY
CABINET SENSOR (GREEN)
COIL SENSOR (BLUE)
LIQUID LINE SENSOR (YELLOW)
THERMAL FUSE
LOCK KEY T42
LOCK CYLINDER
LOCK BOLT
6” PLATE MOUNT CASTER
6” SS ADJUSTABLE LEG
DOOR HINGE ASSEMBLY
MULLION BLOWER ASSEMBLY115V
MULLION BLOWER ASSEMBLY230V
EVAPORATOR BLOWER ASSEMBLY 115V
EVAPORATOR BLOWER ASSEMBLY 230V
-9-
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XI. WIRING DIAGRAM
ALL ONE SECTION MODELS ONLY
-10-
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XI. WIRING DIAGRAM
MODELS RET232NUT-FHS & RET232NUT-HHS ONLY
-11-
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XI. WIRING DIAGRAM
MODELS RET232EUT-FHS & RET232EUT-HHS ONLY
-12-
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XII. WARRANTY INFORMATION
STANDARD DOMESTIC WARRANTY
TRAULSEN warrants new equipment to the original purchaser, when installed within the United States against
defective material and workmanship for three (3) years from the date of original installation. Under this
warranty, TRAULSEN will repair or replace, at its option, including service and labor, all parts found to be
defective and subject to this warranty. Warranty term begins upon the date of Installation, the date of End User
Invoice or the date of Dealer Invoice, whichever is proven to occur latest, not to exceed 18 months from Dealer
Invoice date (the “Warranty Period”). Warranty excludes components that are removable without tools.
The compressor part is warranted for an additional two (2) years. During this period TRAULSEN will supply
replacement compressor(s) if deemed defective, however all installation, recharging and repair costs will remain
the responsibility of the owner.
This warranty does not apply to damage resulting from fire, water, burglary, accident, abuse, misuse, transit, acts
of God, terrorism, attempted repairs, improper installation by unauthorized persons, and does not apply to food
loss.
For Traulsen units purchased with a remote feature, standard warranty will apply only to those components
contained within the unit to the point of connection of the refrigeration lines leading to the remote condenser.
“Defective Part Return” – All claimed defective replacement part(s) must be returned to TRAULSEN for
inspection within 30 days from the date of the repair. Failure to return all claimed defective part(s) to
TRAULSEN will invalidate the warranty claim, this warranty statement, and forfeit payment for those repairs
affected.
INTERNATIONAL COMMERCIAL WARRANTY
TRAULSEN warrants to the original purchaser the Refrigeration Equipment shall be manufactured free from
defects in material and workmanship under normal use and service for a period of one (1) year from date of
shipment. Under this warranty, TRAULSEN will reimburse the purchaser for the replacement of any part of said
equipment (excluding dryers & refrigerant gas) which then proves to be defective. This warranty does not
apply to damage resulting from fire, water, burglary, accident, abuse, misuse, transit, acts of God, terrorism,
attempted repairs, improper installation by unauthorized persons, and will not apply to food loss.
TRAULSEN’S standard warranty does not apply to Export Sales. Rather, for a period of one (1) year from date
of original installation not to exceed Fifteen (15) months from date of shipment from factory, TRAULSEN: will, at
Traulsen’s sole discretion, replace or repair, F.O.B. factory, any defective parts normally subject to warranty and
will not cover the cost of packing, freight or labor, such costs being the sole responsibility of the dealer.
THERE ARE NO ORAL, STATUTORY OR IMPLIED WARRANTIES APPLICABLE TO TRAULSEN, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WHICH
EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TRAULSEN SHALL HAVE NO OBLIGATION OR LIABILITY
FOR CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, INDIRECT, PUNITIVE
DAMAGES, LOSS OF USE, LOSS OF PRODUCT, DOWN TIME OR LOST PROFITS, GROWING OUT OF OR WITH
RESPECT TO THE EQUIPMENT OR ITS SALE, OPERATION OR USE, AND TRAULSEN NEITHER ASSUMES NOR
AUTHORIZES ANYONE ELSE TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE
EQUIPMENT OR ITS SALE, OPERATION OR USE OTHER THAN AS STATED HEREIN.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED AND CONSTITUTES
TRAULSEN’S FULL OBLIGATION AND LIABILITY. WARRANTIES NOT AVAILABLE ON REMOTE MODELS.
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HOURS OF OPERATION:
Monday thru Friday 7:30 am - 4:30 pm CST
Traulsen
4401 Blue Mound Road Fort Worth, TX 76106
Phone: (800) 825-8220 Fax-Svce: (817) 740-6757
Quality Refrigeration
© 2013 Traulsen - All Rights Reserved
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