Toshiba Telephone Net Phone User Manual

Net Phone  
Efficient Call Control from Your PC  
Combine the capabilities of your computer and telephone into one  
powerful communication tool. Call control from your PC gives you  
the ability to dial, answer or transfer calls, and more, using your  
mouse without ever picking up the telephone.  
Chat instant messaging enables instant communications  
with any user, broadcast message to multiple users, and  
simultaneous Chat sessions  
Presence capabilities let users see the availability of co-workers  
and quickly relay and transmit important information to best  
serve your customer through an easy, intuitive interface  
Net Phone™ can be used in conjunction with an IP or digital  
business telephone to provide desktop call control. Net Phone can  
also be used as a stand-alone IP soft phone providing mobility  
and remote access.  
Preset control buttons enable you to dial numbers or  
extensions, launch applications, view automatically generated  
screen pops of caller information and more  
Call history provides a log of incoming and outgoing calls  
that you can print, search, sort, and redial with one click  
Use Your PC to Provide Additional Telephone  
Functionality  
Call notes follow the call wherever it’s transferred so callers  
don’t have to re-answer the same questions  
Drag and drop features makes call transfer, speed dialing,  
and other functions faster and easier  
ACD login/logout, supervisor functions and ACD Viewer  
through built-in integration with Strata® ACD  
Personal call handler uses events, conditions, and actions  
to handle incoming calls the way you want including routing  
and screening of calls, selective call forwarding, screen pops  
of incoming calls, voice mail notification, and more  
Recording control through built-in integration with  
OAISYS® Tracer product  
Outbound dialing from any application makes calling easy with  
a click of the mouse  
Launch electronic documents, applications and web pages  
directly from the Net Phone interface for quick access to  
the most frequently used communications tools  
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