Net Phone
Efficient Call Control from Your PC
Combine the capabilities of your computer and telephone into one
powerful communication tool. Call control from your PC gives you
the ability to dial, answer or transfer calls, and more, using your
mouse without ever picking up the telephone.
Chat instant messaging enables instant communications
with any user, broadcast message to multiple users, and
simultaneous Chat sessions
Presence capabilities let users see the availability of co-workers
and quickly relay and transmit important information to best
serve your customer through an easy, intuitive interface
Net Phone™ can be used in conjunction with an IP or digital
business telephone to provide desktop call control. Net Phone can
also be used as a stand-alone IP soft phone providing mobility
and remote access.
Preset control buttons enable you to dial numbers or
extensions, launch applications, view automatically generated
screen pops of caller information and more
Call history provides a log of incoming and outgoing calls
that you can print, search, sort, and redial with one click
Use Your PC to Provide Additional Telephone
Functionality
Call notes follow the call wherever it’s transferred so callers
don’t have to re-answer the same questions
Drag and drop features makes call transfer, speed dialing,
and other functions faster and easier
ACD login/logout, supervisor functions and ACD Viewer
through built-in integration with Strata® ACD
Personal call handler uses events, conditions, and actions
to handle incoming calls the way you want including routing
and screening of calls, selective call forwarding, screen pops
of incoming calls, voice mail notification, and more
Recording control through built-in integration with
OAISYS® Tracer product
Outbound dialing from any application makes calling easy with
a click of the mouse
Launch electronic documents, applications and web pages
directly from the Net Phone interface for quick access to
the most frequently used communications tools
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