Toshiba Telephone DK 56 User Manual

STRATA DK  
DIGITAL TELEPHONE USER GUIDE  
Release 3 and 4  
© COPYRIGHT 1992 TOSHIBA AMERICA INFORMATION SYSTEMS, INC.  
All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or  
mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written  
permission of the publisher of this material.  
Check with your Telephone System Administrator to find out which software release is installed for your Strata DK 24/56/96  
telephone system. Enter the release version number below.  
Release _________  
Issue 1, September 1992  
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Table of Contents  
STRATA DK  
TABLE OF CONTENTS  
SUBJECT  
PAGE  
INTRODUCTION  
General Description .............................................................................................................. iii  
Purpose................................................................................................................................. iii  
Organization.......................................................................................................................... iii  
How to Use This Guide......................................................................................................... iv  
CHAPTER 1  
CHAPTER 2  
LIQUID CRYSTAL DISPLAY................................................................................................. 1-1  
Summary of LCD Functions.............................................................................................. 1-3  
FEATURE OPERATION........................................................................................................ 2-1  
Date/Time/Day Adjustment............................................................................................... 2-1  
Call Forward Display......................................................................................................... 2-2  
To Set Call Forward...................................................................................................... 2-2  
Station-to-Station Message Waiting ................................................................................. 2-3  
Voice Mail (VM)................................................................................................................. 2-4  
Busy Field Display ............................................................................................................ 2-5  
Mode Exit.......................................................................................................................... 2-5  
DISA Security Code: Add/Delete/Change ........................................................................ 2-5  
Toll Restriction Override/Traveling Class Code Change................................................... 2-6  
Verified Account Code Change......................................................................................... 2-7  
CHAPTER 3  
SOFT KEY OPERATION ...................................................................................................... 3-1  
General Description.......................................................................................................... 3-1  
How to Use Soft Keys....................................................................................................... 3-1  
Using Soft Keys to Make a Conference Call ................................................................ 3-1  
Soft Key Prompt Definitions.................................................................................................. 3-4  
Soft Key Activation............................................................................................................ 3-6  
Soft Key Deactivation ....................................................................................................... 3-6  
CHAPTER 4  
MESSAGES AND MEMOS  
LCD AlphaNumeric Messages, Names, Memos .............................................................. 4-1  
Storing a Message In Memory.......................................................................................... 4-1  
Recording a Message....................................................................................................... 4-1  
Recording a Message, Name, or Memo....................................................................... 4-1  
Preprogramming System Messages ............................................................................ 4-3  
Adding to Preprogrammed Messages .................................................................................. 4-3  
Messaging ........................................................................................................................ 4-4  
Calling Station Messaging............................................................................................ 4-4  
Cancelling a Calling Station Message.......................................................................... 4-4  
Setting/Chaning Calling Station Messages .................................................................. 4-5  
i
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STRATA DK  
TABLE OF CONTENTS  
SUBJECT  
PAGE  
Storing LCD Name/Number Display................................................................................. 4-5  
Speed Dial Memo ............................................................................................................. 4-7  
Timed Reminders Wtih Memo .......................................................................................... 4-9  
Message Sending............................................................................................................. 4-10  
Called Station Messaging............................................................................................. 4-10  
Group Called Station Messaging.................................................................................. 4-11  
Remote Calling Station Messaging (Release 1, 3, and 4)............................................ 4-12  
Busy Station Messaging (Release 1, 3, and 4) ............................................................ 4-12  
INDEX ................................................................................................................................................... Index-1  
FIGURE LIST  
FIGURE  
TITLE  
PAGE  
I-1  
I-2  
4-1  
Sample Page ........................................................................................................................ v  
20-button Digital Speakerphone with Liquid Crystal Display ................................................ vi  
Dialpad Information............................................................................................................... 4-2  
ii  
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Introduction  
STRATA DK  
INTRODUCTION  
GENERAL DESCRIPTION  
The STRATA® DK 2000-series Digital Liquid Crystal Display (LCD)  
telephone provides you with display information and feature prompting to  
make call handling more efficient.  
The LCD Feature Prompting with Soft Keys provides a quick and easy  
way to access frequently-used features. If this feature is activated at your  
station, abbreviated feature prompts help guide you through the steps to  
performing specific tasks.  
In addition, the LCD telephones provide you with Alphanumeric  
Messaging, Busy Lamp Field (BLF) Identification, Central Office (CO)  
Line Identification, Timed Reminders with Messaging, Speed Dial Memo  
Directory Dialing, Intercom User Name/Number Display, Call Duration  
Display, and Date/Time of Day Display.  
PURPOSE  
This document is designed as a feature operating guide for users of the  
2000-series LCD telephones, as well as the 1000-series LCD telephones  
(models DKT2010-SD, DKT2020-SD, and DKT1020-SD). This guide only  
covers the LCD functions of the digital telephone. It should be used in  
conjunction with the STRATA DK Digital Telephone User Guide.  
An overview of this user guide will acquaint you with the various features  
that are available to your telephone, and will provide you with the  
necessary instructions to perform each feature.  
ORGANIZATION  
This user guide is divided into four main chapters. The first chapter  
explains the Liquid Crystal Display (LCD), including a summary of LCD  
functions and sample screens. The second chapter explains the  
operation of each specific calling feature. Operating instructions are  
provided in an easy-to-follow, step-by-step method. The third chapter  
explains the operation and use of the Soft Key feature, including a list of  
Soft Key prompt definitions. The fourth chapter details the message and  
memo features. An index is also included at the back of this user guide,  
allowing you to reference material quickly and easily.  
iii  
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STRATA DK  
INTRODUCTION  
HOW TO USE THIS GUIDE  
Your telephone’s specific calling allowances are determined by its Class  
of Service, as determined by system programming. Your system  
administrator can inform you which features are actually accessible from  
your specific telephone. Once you are aware of the features that are  
available to your telephone, review each feature’s description and  
operational procedure contained in this guide.  
To assist you in achieving greater performance efficiency, the information  
in this user guide is divided into distinct areas of content. Instructions for  
various procedures are referred to as Action Text and appear in the left-  
hand column of the page. Instructions appear in numerical sequence,  
enabling you to quickly perform a specific task. More detailed  
descriptions of these procedures, or explanations of their effects, are  
located in the right-hand column. The following illustration shows you the  
structure followed in each Feature Operation section.  
iv  
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STRATA DK  
INTRODUCTION  
ACTION TEXT  
SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A  
PROCEDURE ARE NUMBERED AND ENTERED IN  
THE LEFT-HAND COLUMN.  
STRATA DK  
FEATURE OPERATION  
CHAPTER TITLES  
NOTES:  
NOTES AND  
WARNING  
1. To cancel call forward, press Intercom 6 0 1 Spkr (or press the  
call forward button used to set call forward).  
2. If call forward is set:  
Central Office (CO) lines that ring at your station only will  
forward (CO lines that ring into more than one station will not  
forward).  
MESSAGES  
CO line calls transferred to your station will forward.  
Intercom calls will forward.  
Call forward redirects the station hunt feature.  
STATION-TO-STATION MESSAGE WAITING  
FIRST LEVEL  
HEADINGS  
To Use Station-to-Station  
Message Waiting:  
1. Lift the handset.  
2. Dial the desired station  
number.  
If there is no answer (busy or DND), press the Msg button (or dial 7).  
This causes the Msg LED on the called station to flash. The called  
station’s LCD displays the calling station’s number.  
RESULTS OR  
DETAILS  
3. The called station user  
presses the Intercom and  
Msg buttons to return the  
call.  
When the returned call is answered, the flashing Msg LED will turn off.  
EXPLANATIONS  
OR DETAILS OF  
THE ACTION TEXT.  
4. To clear the Msg LED from  
the called station, press the  
Msg button.  
5. To clear the Msg LED from  
the calling station, press the  
Intercom button, dial the  
station number and press the  
Msg button twice (or 7 7).  
NOTE:  
Up to four message waiting displays may be stored on the LCD. The  
station number in the left-most position will be called when the Msg  
button is pressed. To rotate the station numbers, press the Scroll  
button. The fourth message is reserved for the Message Center.  
2-3  
Figure I-1  
Sample Page  
v
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STRATA DK  
INTRODUCTION  
TOSHIBA  
LCD DISPLAY  
Mode  
Page  
Scroll  
HANDSET  
LCD CONTROL  
BUTTONS/SOFT KEYS  
RED/GREEN  
LED INDICATORS  
A
B
C
D
E
F
1
2
3
M N  
G
H
I
J
K
L
O
Y
4
5
6
W X  
DIALPAD  
P
R
S
T
U
V
FLEXIBLE FEATURE  
CONTROL BUTTONS  
7
8
9
O
P
E
R
0
MESSAGE WAITING  
BUTTON AND LED  
INDICATOR  
Msg  
Mic  
Vol  
Vol  
Redial  
Cnf/Trn  
MICROPHONE  
ON/OFF BUTTON  
AND LED INDICATOR  
Spkr  
Hold  
SPEAKER ON/OFF  
BUTTON AND LED  
INDICATOR  
VOLUME UP/DOWN CONTROL BUTTONS  
HOLD BUTTON  
LAST NUMBER REDIAL BUTTON  
CONFERENCE/TRANSFER BUTTON  
Figure I-2  
20-button Digital Speakerphone with Liquid Crystal Display  
vi  
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Chapter 1  
STRATA DK  
LIQUID CRYSTAL DISPLAY  
LIQUID CRYSTAL DISPLAY  
In its idle state, the 32-character Liquid Crystal Display (LCD) feature on  
your digital telephone gives you an accurate desk clock and calendar  
combination. When you have an outside call in progress, an elapsed time  
display gives a constant reminder of the call duration. In addition, a  
variety of information displays and feature prompting makes your call  
handling more efficient. Alphanumeric messaging capability is also  
provided. All display functions occur automatically as call processing  
proceeds.  
Mode  
Page  
Scroll  
The uses of the three buttons shown above are:  
Mode: 1. To enter/exit various mode functions (see “Mode Definitions”  
later in this chapter).  
2. To cancel the beeping tone when using timed reminders.  
Page: 1. Changes Busy Field groups.  
2. Used by station 200 to record a user NAME/NUMBER for  
another station. Station 200 must be an LCD digital electronic  
telephone to record a NAME/NUMBER display for any other  
station type.  
3. Changes displays (date/time, elapsed time, message, call  
forward, dialed number).  
4. Scrolls through speed dial numbers when using Mode 8.  
Scroll: 1. Scrolls through message waiting numbers.  
2. Scrolls through the speed dial digits (if more than 16 digits)  
when in Mode 8.  
1-1  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
NOTE:  
If your telephone has the Soft Key feature turned on (Mode 71), the  
Mode, Page, and Scroll functions are not active when the telephone is  
busy on a CO line or Intercom call. Mode, Page, and Scroll are only  
used when the telephone is idle.  
MODE DEFINITIONS  
MODE 0:  
Used to exit another mode and return to clock/calendar  
display.  
MODE 1:  
MODE 2:  
MODE 4:  
MODE 8:  
Busy Field display.  
Busy station messaging.  
Called station messaging.  
Speed dial number check and memo dialing.  
MODE 71: Soft key ON (Release 4).  
MODE 70: Soft key OFF (Release 4).  
MODE 94: Remote called station messaging.  
MODE 95: Remote calling station messaging.  
1-2  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
SUMMARY OF LCD FUNCTIONS  
LCD-Display Type:  
When Display Appears  
The displays are shown with the Soft Key feature turned OFF (Mode 70).  
The displays are basically the same with Soft Keys turned ON (Mode  
71), but may vary slightly.  
NOTE:  
“NNN” in the display, as used here, represents either the called or calling  
extension or phone number of the other party. “NN” represents the line in  
use.  
Account Codes:  
When you press a Central Office (CO) line that requires a forced (verified  
NO . NNN  
or nonverified) account code; or dial  
5 0, or press the Account  
*
EN T ER A CC T COD E  
Code button to enter a voluntary (verified or nonverified) account code.  
NO . NNN  
When you dial a verified voluntary account code that is not valid.  
COD E N OT V A L I D  
When you correctly dial a verified voluntary account code that is set in  
the system account code memory.  
NO . NNN  
COD E V ER I F I ED  
NO . NNN  
When you dial a verified forced account code that is not valid.  
After you dial a verified forced account code that is valid.  
D I A L R E S T R I C T ED  
NO . NNN  
D I A L T E L NUMB ER  
Auto Busy Redial (ABR):  
After setting auto busy redial, your display prompts you that it has been  
set.  
HOL D L I N E N N  
A B R S E T  
NO . NNN  
When the system dials the call, your display shows the dialed number.  
The system inserts a pause (P) before redialing the number.  
P 5 8 3 3 7 0 0  
When the called telephone is ringing, your station’s Central Office (CO)  
LED (or Intercom LED) and Spkr LED will flash, and a warning beep will  
sound 30 seconds after the call is completed.  
1-3  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
NO . NNN  
L I N E NN A CB  
Your station will display the called number, followed by “LINE NN ACB”,  
30 seconds later.  
Automatic Callback (ACB):  
NO . NNN  
When you set automatic callback at a busy station, its number is  
displayed.  
I N T NN N A C B S E T  
NO . NNN  
NNN A CB  
When you receive an automatic callback, the station number you called  
is displayed.  
NO . NNN  
When you receive an automatic callback for a Central Office (CO) line,  
the seized line’s number is displayed.  
L I N E 1 0 A CB  
Automatic Line Selection:  
1. Intercom Line  
NO . NNN  
I N T  
If your station automatically accesses an intercom line when you go off-  
hook, INT is displayed.  
2. CO Line  
NO . NNN  
If your station automatically accesses a Central Office (CO) line when  
you go off-hook, the number of the seized CO line is displayed.  
U S I N G L I N E 1 1  
3. Dial Access Code  
NO . NNN  
When you access a Central Office (CO) line by dialing a CO line group  
access code, the accessed CO line number is displayed.  
U S I N G L I N E 2 0  
Alphanumeric Messages:  
B A CK A T 2 PM - CA L L  
M E E T I NG F OR 3 PM  
Messages of up to 32 characters may be used in alphanumeric  
messaging. Messages may either be programmed or set as one-time  
messages. (Messages may also be used with a timed reminder.)  
Busy Field:  
The Busy Field display indicates, in groups of 10, the last two digits of  
the station numbers that are busy or set for Do Not Disturb (DND). The  
top display indicates that stations X00, X05, and X17 are either in use or  
in DND mode; the bottom display indicates the same for stations X27,  
X32, X34, and X39. If the Page button is pressed, the 00/10 group will  
change to 10/20, and the busy/DND states of that group of stations will  
be displayed. The station groups will increment each time the Page  
button is pressed, thereby eventually displaying all stations.  
0 0 0 . . . . . 5 . . . . .  
1 0 . . . . . . . . 7 . . .  
2 0 . . . . . . . . 7 . . .  
3 0 . . 2 . . 4 . . . . 9  
1-4  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
Call Forward:  
When you initiate any type of call forward, the LCD displays “CALL  
FORWARD TO”.  
C A L L F ORWA RD T O  
After you set call forward, the station number to which your calls will be  
forwarded is displayed, along with one of the following abbreviations:  
“CF-AC”  
“CF-BUSY”  
“CF-NA”  
“CF-B/NA”  
“CF-FIXED”  
(Call Forward-All Calls)  
(Call Forward-Busy)  
(Call Forward-No Answer)  
(Call Forward-Busy/No Answer)  
(Call Forward-Fixed)  
NO . NNN  
NNN  
When your call is forwarded to another station, the station you called is  
shown first. It then changes to the station to which your call was  
forwarded.  
When a call is forwarded to your station, the calling station number is  
displayed on the left and the station called is displayed on the right.  
NO . NNN  
NNN CA L L N NN  
Call Pickup:  
When you pick up an intercom call, the calling station’s number is  
displayed on the left and the station number called is displayed on the  
right.  
NO . NNN  
2 0 0 C A L L 2 0 1  
Your LCD telephone displays information noting that your call to station  
NNN was picked up by station NNN.  
NO . NNN  
NNN P I C KU P NNN  
Calling Number-Intercom:  
When you receive an intercom call, the calling station’s number is  
displayed.  
NO . NNN  
NNN CA L L I NG  
CO Line Identification:  
The Central Office (CO) lines can be programmed to display an  
identifying name of up to 16 characters. The name will be displayed on  
outgoing and incoming calls.  
T OSH I B A T E L E COM  
WA T S L I N E  
3
1-5  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
CO Line Number:  
1. Incoming Call  
Incoming Central Office (CO) call—if your station is programmed for  
incoming ringing on that CO line.  
NO . NNN  
L I N E 1 0 R I NG I NG  
Transferred CO call—CO line is transferred to your station in the ringing  
state by another station.  
Camped-on CO call—CO line was camped-on to your busy station and  
rings your station when you hang up.  
2. When Call Is Answered  
NO . NNN  
The display changes to indicate calling status.  
A N SWER E D L I N E  
3
3. Hold  
HOL D L I N E 1 0  
You have put a CO line call on hold at your station.  
J A N 0 1 SU N 1 2 : 1 9  
4. Hold Recall  
HOL D L I N E N NN  
L I N E 1 0 R EC A L L  
Held call automatically recalls your station after a programmed period of  
time.  
5. Outgoing  
N 0 . NNN  
When you manually select a CO line, it is displayed. This display is  
replaced by the dialed number as you dial.  
U S I N G L I N E  
6
6. CO Line Queuing  
(Callback)  
N 0 . NNN  
When the CO line queuing feature rings back to your station with an  
available CO line, that line number will be displayed.  
L I N E  
3
A C B  
Date/Time:  
N 0 . NNN  
MA Y 2 4 MON 1 2 : 0 5  
1.  
2.  
Press the Page button to display date/time when talking on a  
Central Office (CO) line (Soft Keys must be off before the call is  
started).  
The date/time is adjusted on a system-wide basis by the station  
located in port 00 (usually station 200).  
1-6  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
Dialed Number:  
1. CO Line  
The digits are displayed as you dial over either a Central Office (CO) line  
or the intercom using:  
Manual dialing  
N 0 . NNN  
5 5 5 1 3 7 4  
Automatic dialing  
Repeat last number dialed  
Saved number redial  
2. Intercom  
NOTE:  
N 0 . NNN  
2 0 1  
If you are calling on a CO line, the display will automatically change from  
dialed number to elapsed time after a programmed period of time.  
Door Phone/Monitor:  
N 0 . NNN  
When you are called from a door phone, its designating characters are  
displayed.  
DOOR P H ON E 1 A  
N 0 . NNN  
When you call a door phone, its designating characters are displayed.  
DOOR P H ON E 1 A  
NOTE:  
The door phone designators are NA, NB, and/or NC (N = 1 ~ 4, and  
indicate which of the 12 possible door phones is calling or is being  
called).  
Elapsed Time:  
While you are making an outgoing Central Office (CO) line call, the  
elapsed time of the call is displayed. Elapsed time automatically replaces  
the dialed number on the display after a programmed period of time.  
(Timing begins when a LINE button is pressed.)  
N 0 . NNN  
0 0 : 1 3 : 2 3  
NOTES:  
1. On a CO line call, the display can be alternated between date/time,  
elapsed time, and dialed number by pressing the Page button  
(Soft Keys must be off before the call is started).  
2. Elapsed time is displayed for 15 seconds after you hang up, and  
then changes automatically to date/time.  
Intercom Number Display:  
To find out what your intercom or extension number is if does not appear  
on your display, press Intercom 4 0 1 or CONF 4 0 1 and the  
intercom number will be displayed.  
I
N T  
=
NNN  
1-7  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
LCD Name/Number  
Display:  
1. Idle Station  
A name or title may be set in memory for each station. When an LCD  
station is idle, the name displays on the top line of the LCD. When a  
station calls an LCD station, the name of the calling station displays on  
the bottom line of the called station’s LCD.  
N AME / N UMB ER  
D A T E D A Y T I M E  
2. Called Station  
N 0 . NNN  
N AME / N UMB ER  
Least Cost Routing (LCR):  
N 0 . NNN  
When you are making a call via Least Cost Routing (LCR), your display  
will prompt you to dial a number by displaying “DIAL TEL NUMBER”.  
D I A L T E L NUMB ER  
N 0 . NNN  
5 8 3 3 7 0 0  
As you dial the number, it is shown on your display.  
Message Waiting:  
N 0 . NNN  
When you set message waiting at another station, the number of that  
station is displayed.  
I N T N NN MW S E T  
S EN T NN N  
When you hang up after setting message waiting at another station, a  
reminder is shown on the top row of your display.  
J A N 0 1 SU N 1 2 : 1 9  
Your display will show the numbers of up to three stations that have left  
messages for you. Four numbers may be stored in message memory  
(see Recalling Station).  
N 0 . NNN  
CA L L 2 0 3 2 0 1 2 0 0  
Message Waiting/Voice  
Mail:  
When a message waiting voice mail is displayed, a “V” will follow the  
station number. A “+” indicates that there is a station message in  
memory. Press the Scroll button to rotate through more numbers.  
N 0 . NNN  
+
CA L L 2 0 0 2 1 6 V  
Off-hook Call Announce:  
N 0 . NNN  
NNN  
When you off-hook call announce to a busy station, your LCD displays  
the number of that station.  
1-8  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
When another station off-hook call announces to your station, your LCD  
displays the number of that station.  
N 0 . NNN  
NNN B U S Y OV R  
Overrides:  
1. Busy Override  
N 0 . NNN  
NNN B U S Y OV R  
When you activate the override feature after calling a busy station, the  
station number and the feature are displayed.  
Your LCD telephone displays the number of a station initiating override  
when you are on the telephone. The number will remain displayed until  
override is disconnected.  
N 0 . NNN  
NNN B U S Y OV R  
2. Executive Override  
When you initiate executive override, your LCD telephone displays the  
number of the station that is overridden. The station that receives the  
override displays your station number. The number will remain displayed  
until the call is ended.  
N 0 . NNN  
NNN E X EC OV RD  
3. Do Not Disturb (DND)  
Override  
N 0 . NNN  
The station you have called is in the Do Not Disturb (DND) mode.  
I N T NN N DND  
N 0 . NNN  
When you initiate Do Not Disturb override, the station number you have  
overridden is displayed.  
NN N DN D OV R  
N 0 . NNN  
When another station overrides Do Not Disturb at your station, its  
number is displayed. (The display remains until the end of override.)  
NNN DND OVR  
4. Privacy Override  
When a station presses a busy line button to enter an existing  
conversation, the station that initiates the override displays the Central  
Office (CO) line identification on the LCD. The overridden station’s LCD  
displays the initiating station’s number. (The display remains until the end  
of the call.)  
N 0 . NNN  
NNN P RV OV RD  
1-9  
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STRATA DK  
LIQUID CRYSTAL DISPLAY  
Recalling Station:  
When a transferred call goes unanswered, it will recall to the station that  
transferred it. The display shows the Central Office (CO) line number and  
the station number to which it was originally transferred.  
HOL D L I N E  
2
L N R E CA L L NNN  
2
Speed Dial Memo:  
1 1 T OS H I B A  
When using Speed Dial Memo (Mode 8), the name and number are  
displayed.  
*
7 1 4 5 8 3 3 7 0 0  
TOSHIBA is the memo (up to 12 characters).  
714 583 3700 is the number (up to 16 digits).  
Toll Restriction Override  
Codes:  
After you access a Central Office (CO) line and press Cnf/Trn 4 7 to  
dial a complete toll restriction override or traveling class code, your LCD  
display will prompt you to dial a code.  
N 0 . NNN  
OV ERR I D E COD E  
Two-CO Line Calls:  
1. Tandem  
T R K - T RK  
N
N
After you establish a two-Central Office (CO) line conference call and  
then release. N1 and N2 identify the connected CO lines.  
1
2
J A N 1 0 T H U 1 1 : 5 7  
2. Conference  
NO . NNN  
When you are talking with two external parties on two CO lines. N1 and  
N2 identify the connected CO lines.  
CON F L I N E  
N
N
1
2
1-10  
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Chapter 2  
STRATA DK  
FEATURE OPERATION  
DATE/TIME/DAY ADJUSTMENT  
This operation is possible from port 00 only (usually station 200), and  
allows you to set the date, time, and day.  
To Set the Date:  
1. Place handset on-hook.  
2. Dial Intercom 6 5 1.  
3. Dial the date  
Dial year/month/day in the format YYMMDD. Enter a leading 0 for any  
single-digit month or day.  
4. Press the Redial button.  
You will hear a confirmation tone.  
5. Press the Spkr button.  
To Set the Time:  
1. Place handset on-hook.  
2. Dial Intercom 6 5 2.  
3. Dial the time  
Dial hour/minute/second in the 24-hour clock format HHMMSS. Enter a  
leading 0 for any single digit entered.  
4. Press the Redial button.  
You will hear a confirmation tone.  
5. Press the Spkr button.  
To Set the Day:  
1. Place handset on-hook.  
2. Dial Intercom 6 5 3.  
1 = Sunday  
2 = Monday  
3 = Tuesday  
4 = Wednesday  
5 = Thursday  
6 = Friday  
3. Dial the day.  
7 = Saturday  
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STRATA DK  
FEATURE OPERATION  
You will hear a confirmation tone.  
4. Press the Redial button.  
5. Press the Spkr button.  
CALL FORWARD DISPLAY  
TO SET CALL FORWARD  
When any type of call forward is initiated, the “CALL FORWARD TO”  
prompt displays on the lower row of the LCD.  
When your station has call forward  
set, the LCD displays as shown  
(NNN = the forward-to number).  
1. Call Forward–All Calls  
CF - A C T O : NNN  
Press Intercom 6 0 1 + N N N + Spkr  
(or Call Frwd All Calls + N N N + Call Frwd All Calls).  
J A N 2 6 T U E 0 1 : 4 3  
2. Call Forward–Busy  
C F - B U S Y T O : NNN  
J A N 2 6 T U E 0 1 : 4 3  
Press Intercom 6 0 2 + N N N + Spkr  
(or Call Frwd Busy + N N N + Call Frwd Busy).  
3. Call Forward–No Answer  
CF - N A T 0 : NNN  
Press Intercom 6 0 3 + N N N + Spkr  
(or Call Frwd No Answer + N N N + Call Frwd No Answer).  
J A N 2 6 T U E 0 1 : 4 3  
4. Call Forward–Busy/No  
Answer  
C F - B / N A T O : NNN  
J A N 2 6 T U E 0 1 : 4 3  
Press Intercom 6 0 4 + N N N + Spkr  
(or Call Frwd Busy NAns + N N N + Call Frwd Busy NAns).  
5. Call Forward–Fixed  
C F - F I X E D T O : NNN  
J A N 2 6 T U E 0 1 : 4 3  
Press the Call Frwd to: button.  
2-2  
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STRATA DK  
FEATURE OPERATION  
NOTES:  
1. To cancel call forward, press Intercom 6 0 1 Spkr (or press the  
call forward button used to set call forward).  
2. If call forward is set:  
Central Office (CO) lines that ring at your station only will  
forward (CO lines that ring into more than one station will not  
forward).  
CO line calls transferred to your station will forward.  
Intercom calls will forward.  
Call forward redirects the station hunt feature.  
STATION-TO-STATION MESSAGE WAITING  
To Use Station-to-Station  
Message Waiting:  
1. Lift the handset.  
2. Dial the desired station  
number.  
If there is no answer (busy or DND), press the Msg button (or dial 7).  
This causes the Msg LED on the called station to flash. The called  
station’s LCD displays the calling station’s number.  
3. The called station user  
presses the Intercom and  
Msg buttons to return the  
call.  
When the returned call is answered, the flashing Msg LED will turn off.  
4. To clear the Msg LED from  
the called station, press the  
Msg button.  
5. To clear the Msg LED from  
the calling station, press the  
Intercom button, dial the  
station number and press the  
Msg button twice (or 7 7).  
NOTE:  
Up to four message waiting displays may be stored on the LCD. The  
station number in the left-most position will be called when the Msg  
button is pressed. To rotate the station numbers, press the Scroll  
button. The fourth message is reserved for the Message Center.  
2-3  
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STRATA DK  
FEATURE OPERATION  
VOICE MAIL (VM)  
Whenever your station is call forwarded to voice mail, certain digits will  
automatically be sent to the voice mail unit to direct the call to your  
mailbox. These codes must only be stored one time; they remain in  
memory until changed. They do not have to be stored each time you Call  
Forward your telephone.  
Assigning a mailbox to store  
messages:  
1. Press the Intercom button.  
Setting your mailbox # (where calls will go when you forward to the  
Toshiba VP voice mail system).  
2. Dial 6 5 6.  
6 5 6 I D COD E S E T  
The LCD displays “6 5 6 ID CODE SET”.  
3. Dial the digits (up to 16) and  
pauses to be sent.  
The LCD displays the digits and pauses. These digits include special  
voice mail codes and your mail box number. For example, for Toshiba VP  
Systems dial 91NNN, where NNN is your mail box number.  
4. Press the Redial button to  
You will hear a confirmation tone—the LCD displays “DATA  
PROGRAMED”.  
store data.  
DA T A PROGR AM ED  
Assigning a mailbox for  
message retrieval:  
1. Press the Intercom button.  
When you want to retrieve your messages from voice mail, certain digits  
will automatically be sent to the voice mail unit to play back your  
messages.  
2. Dial 6 5 7.  
The LCD displays “6 5 7 ID CODE SET”.  
3. Dial the required digits and  
pauses to be sent.  
The LCD displays the data as it is entered. These digits include special  
voice mail codes and your mail box number. For example, for Toshiba VP  
Systems dial 92NNN, where NNN is your mail box number.  
4. Press the Redial button to  
You will hear a confirmation tone—the LCD displays “DATA  
PROGRAMED”.  
store data.  
2-4  
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STRATA DK  
FEATURE OPERATION  
To Retrieve Messages:  
Press the Intercom and Msg  
buttons.  
To Clear All Digits:  
1. Press the Intercom button.  
2. Dial 6 5 6 or 6 5 7.  
3. Press the Redial button.  
BUSY FIELD DISPLAY  
To Display Busy Field Status:  
1. Press the Mode button.  
The LCD displays “MODE NO.?” Your telephone must be idle to use the  
Mode button when Soft Keys are turned ON.  
MOD E NO . ?  
NOTE:  
The Busy Lamp Field (BLF) mode will stop all other displays from  
appearing on your telephone LCD.  
2. Dial 1. Refer to the figure in  
Summary of LCD Functions.  
3. Press the Page button to  
rotate Busy Field groups.  
MODE EXIT  
To Exit Any Mode:  
1. Press the Mode button.  
The LCD displays “MODE NO.?” Your telephone must be idle to use the  
Mode button when Soft Keys are turned ON.  
2. Dial 0.  
The LCD displays date/day/time.  
DISA SECURITY CODE: ADD/DELETE/CHANGE  
Direct Inward System Access (DISA) security codes can be added,  
deleted, and changed from designated station(s) only. For security  
purposes, the 3-digit access code is not given in this guide. It is available  
from your telephone system administrator.  
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STRATA DK  
FEATURE OPERATION  
To Store New DISA Security  
Code:  
To change or delete the DISA security code, these steps must be  
performed from a station that was selected in system programming.  
1. Press the Intercom button  
and dial the 3-digit access  
code.  
You will hear a confirmation tone.  
NO . NNN  
❑❑❑ I D  
COD E S E T  
2. Dial the new DISA security  
code.  
The DISA security code can be 1 ~ 15 digits.  
You will hear a confirmation tone.  
NO . NNN  
D A T A P ROGR AMM ED  
3. Press the Redial button.  
If the DISA code is canceled, outgoing access of CO lines on DISA calls  
will not require a security code.  
4. To cancel the DISA code,  
complete Steps 1 and 3,  
skipping Step 2.  
TOLL RESTRICTION OVERRIDE/TRAVELING  
CLASS CODE CHANGE  
From selected stations the Toll Restriction override or Traveling Class  
codes can be changed, added, or deleted.  
To Add, Delete, or Change  
Override/Traveling Class Codes:  
To add, delete, or change override for Traveling Class Code, these steps  
must be performed from a station that was selected in system  
programming.  
You will hear a confirmation tone.  
1. Press Intercom and dial the  
three-digit toll restriction  
override change access code.  
You should hear a dial tone. For security reasons, the change access  
code is not provided in this guide. It is available from your telephone  
system administrator.  
NO . NNN  
EN T ER OV R COD E  
2-6  
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STRATA DK  
FEATURE OPERATION  
2. Dial the four-digit override  
code.  
NO . NNN  
EN T ER OVR COD E ❑❑❑❑  
You will hear a confirmation tone, and the code will be stored in memory.  
3. Press the Redial button to  
Press RDL or # if your telephone is not equipped with a Redial button.  
store the code.  
NO . NNN  
D A T A P R OGRAMM ED  
4. Repeat steps 1 ~ 4 to enter  
up to four traveling class  
codes or two toll restriction  
override codes.  
VERIFIED ACCOUNT CODE CHANGE  
To Add, Delete, or Change  
Verified Account Codes:  
To add, delete, or change a verified account code, these steps must be  
performed from a station that was selected in system programming.  
1. Press Intercom and dial the  
verified account code change  
access code.  
For security reasons, the change access code is not provided in this  
guide. It is available from your telephone system maintenance provider.  
NO . NNN  
V ER I F Y A CC S E T  
2. Dial the three-digit verified  
account code number  
(000 ~ 299).  
NO . NNN  
V ER I F Y A C C S E T ❑❑❑  
3. Dial the verified account code  
(4 ~ 15 digits).  
The account code digit length is set in system programming.  
N O .  
N N N  
❑ ❑ ❑ . . . . . . . . . . ❑ ❑ ❑  
2-7  
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STRATA DK  
FEATURE OPERATION  
You will hear a confirmation tone.  
4. Press the Redial button to  
store code.  
NO . NNN  
D A T A P R OGRAMM ED  
5. Repeat steps 1 ~ 4 to enter  
more verified account codes.  
2-8  
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Chapter 3  
STRATA DK  
SOFT KEY OPERATION  
GENERAL DESCRIPTION  
If you have Release 4, the Soft Key feature provides a quick and easy  
way to access frequently-used features. If the Soft Key feature is  
activated at your station, abbreviated feature prompts will appear on the  
LCD above the Mode, Page, and Scroll keys while you are on a call  
(or you are ringing another station or outside telephone number). You  
can access the feature represented by the feature prompt just by  
pressing the Mode, Page, or Scroll key beneath the prompt.  
If the Soft Key feature is activated at your station, you can still access  
features with feature buttons (fixed or flexible) or with access codes.  
When your telphone is idle, Soft Keys do not display and the Mode,  
Page, and Scroll keys function as normal. If your telephone is in use,  
Soft Key functions replace the Mode, Page, and Scroll functions.  
HOW TO USE SOFT KEYS  
This section provides an example of how to use Soft Keys to make a  
Conference call by adding a station to an outside call. Other features that  
can be accessed with Soft Keys include Transfer, Paging, and more.  
USING SOFT KEYS TO MAKE A CONFERENCE CALL  
1. While on an outside call with CO line (line 3 for this example) your  
LCD will display the following prompts:  
T A L K ON L I N E  
3
T RN S CON F  
P GE  
Mode  
Page  
Scroll  
NOTE:  
Once the Soft Key prompts appear (in this case, the Soft Keys are  
TRNS, CONF, and PGE for Transfer, Conference, and Page), the  
buttons below them now stand for Transfer, Conference, and Page  
instead of Mode, Page, and Scroll. In the following steps of this  
3-1  
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STRATA DK  
SOFT KEY OPERATION  
example, only the Soft Key displays will be shown since Mode, Page,  
and Scroll no longer apply while Soft Keys are active.  
If you initiated the call, the “TRNS” prompt will appear 30 seconds  
after the first digit of the telephone number is dialed—the “ABR”  
prompt for Automatic Busy Redial (ABR) will appear during this first  
30 seconds (if it does not appear, then this feature was not assigned  
in system programming). If the call is an incoming call, the “TRNS”  
prompt will appear immediately when you answer the call.  
2. Press the CONF Soft Key to initiate the Conference.  
T A L K ON L I N E 3  
T RN S CON F  
P GE  
The outside call will be placed on hold and the LCD will appear as  
follows after you press the CONF Soft Key in Step 2.  
3. To transfer to a station, press the STA. Soft Key.  
L I N E OR S T A T I ON ?  
L I N E  
S T A .  
R T RN  
Whenever the RTRN Soft Key appears, you can terminate the  
operation and return to the outside call by pressing the RTRN Soft  
Key.  
4. Dial a station number when the following LCD appears:  
D I A L S T A T I ON NO .  
R T RN  
3-2  
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STRATA DK  
SOFT KEY OPERATION  
5. After you dial the station number (203 in this example), you will see  
one of the displays below for about three seconds. The display will  
then change to the display in Step 6.  
CA L L I NG  
CA L L I NG  
2 0 3  
or  
T OM B ROWN 2 0 3  
Called station (203) has “user  
name” turned off.  
Called station (203) has “user  
name” turned on.  
6. After three seconds the user’s name (or number) is replaced with the  
following display and you can voice announce to station 203.  
A NNOUN C E T O 2 0 3  
T RN S R I N G R T RN  
You could stop the called station voice announce and make station  
203 ring by pressing the RING Soft Key.  
Instead of proceeding with the Conference, you could transfer the  
call by pressing the TRNS Soft Key.  
You could terminate the operation and return to the outside call by  
pressing the RTRN Soft Key.  
7. The LCD will appear as follows after the called station answers. Your  
station is connected to Station 203 and the outside call remains on  
hold. Press the JOIN Soft Key to join all parties in a Conference.  
T A L K W I T H 2 0 3  
T RN S J O I N R T RN  
Instead of proceeding with the Conference, you could transfer the  
call by pressing the TRNS Soft Key.  
You could terminate the operation and return to the outside call by  
pressing the RTRN Soft Key.  
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STRATA DK  
SOFT KEY OPERATION  
8. The LCD will appear as follows after you press the JOIN Soft Key in  
Step 5 and all parties will be conferenced.  
L N 3 + 2 0 3  
E X I T CON F  
“LN 3 + 203” indicates that you are in a Conference with CO line 3  
and Station 203.  
You can exit the Conference and the other parties will remain  
connected if you press the EXIT Soft Key.  
You can add another station or CO line by pressing the CONF Soft  
Key.  
NOTE:  
If the Soft Key feature is activated at your station, incoming call  
information will not display on your LCD while your station is busy. To  
display this information, you must either disconnect the existing call or  
place it on hold.  
SOFT KEY PROMPT DEFINITIONS  
The following list provides definitions of all of the Soft Key prompts that  
could appear on your LCD.  
TRNS—Press this Soft Key to initiate or complete a Transfer while on an  
outside call. TRNS can cause an immediate or announced transfer,  
depending on how the feature is set in system programming.  
CONF—Press this Soft Key to initiate or complete a Conference.  
PGE—Press this Soft Key to park an outside call and to gain access to a  
menu of Page options.  
RING—Press this Soft Key to make a called station ring when making a  
voice announce call to the station.  
TALK—Press this Soft Key to make a voice announcement to a called  
station that is ringing.  
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STRATA DK  
SOFT KEY OPERATION  
MESG—Press this Soft Key to set a message waiting indication at a  
busy or unanswered station.  
OVRD—Press this Soft Key to gain access to override options or to  
override a station that is busy or in the Do Not Disturb mode.  
BUSY—(Busy Override) Press this Soft Key to send a call-waiting tone  
to a busy station.  
EXEC—(Executive Override) Press this Soft Key to break into the  
conversation of a busy called station.  
ACB—Press this Soft Key to activate Automatic Callback after reaching  
a busy station, CO line, or CO Line group.  
ABR—Press this Soft Key to activate Automatic Busy Redial after dialing  
a busy outside telephone number.  
RLS—Press this Soft Key to disconnect a call and to return to the idle  
state.  
RTRN—Press this Soft Key to terminate a feature operation and to return  
to a previously displayed state.  
LINE—Press this Soft Key to add a CO line to an existing call while in  
the Conference mode. The LCD will prompt you to access a CO line after  
you press this key.  
STA.—Press this Soft Key to add a station to an existing call while in the  
Conference mode. The LCD will prompt you to dial a station number after  
you press this key.  
JOIN—Press this Soft Key while on a conference call to join all parties to  
a Conference.  
EXIT—Press this Soft Key to exit from a Conference and to leave the  
remaining parties connected.  
3-5  
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STRATA DK  
SOFT KEY OPERATION  
SOFT KEY ACTIVATION  
To activate Soft Keys at your  
station:  
1. Make sure your telephone is  
idle. Do not lift the handset.  
Your telephone must be idle before you follow the steps on the left to  
activate or deactivate the Soft Key feature at your station.  
2. Press the Mode key below  
the LCD.  
3. Dial 7 1.  
Soft keys are now activated and the appropriate feature prompts will  
display when your phone is in use. The Soft Key feature will remain on  
until you turn it off. In other words, you can perform numerous telephone  
functions and the Soft Keys will not be cancelled unless you deactivate  
them.  
SOFT KEY DEACTIVATION  
To deactivate Soft Keys at your  
station:  
1. Make sure your telephone is  
idle. Do not lift the handset.  
Your telephone must be idle before you follow the steps on the left to  
activate or deactivate the Soft Key feature at your station.  
2. Press the Mode key below  
the LCD.  
3. Dial 7 0.  
Once you deactivate the Soft Keys, the feature prompts will no longer  
appear on the telephone display.  
3-6  
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Chapter 4  
STRATA DK  
MESSAGES AND MEMOS  
LCD Alphanumeric messages, names, memos  
The LCD on your telephone can be used to send or receive messages to  
or from other LCD telephone users. The LCD can also display the  
names/numbers of the person calling your telephone or the name of the  
person you are calling. Names and memos can also be set to display  
with speed dial numbers and timed reminders.  
STORING A MESSAGE IN MEMORY  
The LCD Msg Select LED flashes.  
To Store a Message in Memory:  
1. Press the LCD Msg Select  
(or Intercom 6 8) button.  
MS G NO . ?  
Personal message (10 ~ 19); system message (60 ~ 99 port 00 only).  
The current message, if any, will be displayed.  
2. Dial the 2-digit message  
number to be stored.  
3. Use the Recording a  
Message procedure to enter  
the message characters.  
The LCD Msg Select LED lights steadily, and the LCD displays the  
message. The message will now be stored in system memory.  
4. Press the LCD Msg Select  
(or Spkr) button.  
The LCD Msg Select LED goes out, and the message will no longer  
appear on the LCD, but it will remain in memory.  
5. Press the LCD Msg Select  
(or Intercom 6 8 Spkr)  
button.  
RECORDING A MESSAGE  
recording a message, name, or memo  
Use this procedure to enter the characters of a personal message (10 ~  
19) or system message (60 ~ 99, Station 200 only), to add to a  
preprogrammed message, or to edit and set a new message. After  
calling up a message on your display (see Storing a Message in Memory,  
Steps 1 and 2 above), perform one of the following procedures:  
Figure 4–1  
4-1  
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STRATA DK  
MESSAGES AND MEMOS  
To Record a Message:  
Each button has three  
letters that are used in  
messaging; the 0 button  
is used to shift between  
1 button moves  
1. Press the button to access  
#
cursor to the right  
(also used to access  
special characters  
and to enter "blanks"  
in the alpha mode)  
alpha characters. Refer to  
Figure 4-1 for an explanation  
of the dialpad buttons.  
ABC  
JKL  
TUV  
DEF  
1
4
7
3
6
9
2
5
8
the letters  
GHI  
MNO  
WXY  
2. Press or 1 to move the  
*
cursor (–) to the desired  
position (the left edge of the  
display for a new message, or  
two spaces to the right of the  
preprogrammed message to  
add information).  
PRS  
# button alternates  
between alpha and  
numeric characters  
* button moves the  
cursor to the left  
OPER  
0
#
*
0 button is used to shift between the three letters on each alpha button (also  
used to access special characters)  
Dialpad Information  
If you press 3, a “D” will be displayed. By pressing 0, the “D” is changed  
to “E”. By pressing 0 again, the “E” is changed to “F”. Press 0 again and  
the “F” changes to “D”.  
3. Press the button that has the  
letter you want to enter. Use  
the 0 button to shift from  
letter to letter on the button.  
For example:  
To enter a space, press 1.  
4. If you want to enter a number,  
press the # button to change  
to numeric characters.  
Numbers are also entered on  
the dialpad. Press the #  
button again to return to alpha  
characters.  
Q, Z, :, -, +, /.  
5. The following special  
characters are set by pressing  
1 and then pressing 0 to step  
through the available  
characters:  
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STRATA DK  
MESSAGES AND MEMOS  
PREPROGRAMMING SYSTEM MESSAGES  
System messages can only be programmed or permanently changed at  
port 00, station number _____(usually 200). Five preprogrammed  
messages are automatically stored in memory when the Alphanumeric  
Messaging with LCD feature is initialized.  
60) OUT TO LUNCH  
61) IN A MEETING  
62) CALL __________________________  
63) BACK AT ________________________  
64) RETURN ON ______________________  
You can use these messages and add 35 more messages designed  
specifically for your system, or you can overwrite the initialized messages  
and program up to 10 of your own. Any messages programmed at port  
00 will remain in memory until canceled from port 00 or until the system  
is reinitialized. After reinitialization, only the original five messages will be  
in memory. System messages are written and stored in memory as  
explained in Storing a Message.  
ADDING TO PREPROGRAMMED MESSAGES  
When you select a message, it appears on your station display. A cursor  
(–) also appears immediately to the right of the last letter in the message.  
You can now input additional information (up to a total of 32 digits for  
each message). Some system messages may expect you to add more  
information. For example:  
1. CALL _______________________  
Add a station or outside telephone number.  
2. BACK AT __________________________  
Add the time you will return.  
3. RETURN AT _____________________________  
Add the date you will return.  
NOTE: Refer to Recording a Message for adding to a preprogrammed  
message.  
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STRATA DK  
MESSAGES AND MEMOS  
messaging  
calling station messaging  
You can set a message that will appear on the LCD of telephones that  
call your telephone by following the instructions on the left.  
To Create an LCD Message for  
Phones that Call Yours:  
1. Press the LCD Msg Select  
The LCD Msg Select LED flashes, and the LCD displays “MSG NO.?”  
button (or Intercom 6 8).  
MS G NO . ?  
Personal message (10 ~ 19) and system message (60 ~ 99). The  
selected message is displayed. (To add to this message, use the  
procedure for "Recording A Message," found earlier in this chapter.)  
2. Dial the number of the  
message you want.  
The LCD Msg Select LED lights steadily, and the selected message will  
be set. The message will be sent to LCD telephones that call your  
telephone.  
3. Press the LCD Msg Select  
(or Spkr) button.  
cancelling a calling station message  
To Cancel a Message that Has  
Been Set at Your Station:  
The LCD Msg Select LED goes out.  
Press the LCD Msg Select  
button.  
To Cancel a Message if You Do  
Not Have a LCD Msg Select  
Button:  
The Intercom LED lights.  
1. Press the Intercom button.  
2. Dial 6 8.  
The Intercom LED goes out. A personal message (10 ~ 19) will remain  
stored in memory.  
3. Press the Spkr button.  
4-4  
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STRATA DK  
MESSAGES AND MEMOS  
SETTING/CHANGING CALLING STATION MESSAGES  
You can set a completely new, personalized message by overwriting any  
of the existing preprogrammed messages. To do this, simply call up one  
of the messages as explained previously. When the cursor appears to  
the right of the message, shift it to the left margin and write your new  
message over the preprogrammed one. The new message will remain on  
your station until canceled. It will then be erased and the original  
preprogrammed message will be restored.  
NOTES:  
1. Refer to Recording a Message for leaving a new message at your  
station.  
2. Messages 60 ~ 99 will be erased. Messages 10 ~ 19 will remain in  
memory until changed. The preprogrammed messages are never  
erased; only the user-added messages are erased.  
storing LCD NAME/NUMBER DISPLAY  
This feature allows you to use your telephone to store a title (such as  
your name, telephone number, location, etc.) in system memory. This title  
(e.g., LOBBY) will display on your station’s LCD while it is idle, and it will  
appear at other stations’ LCDs when they are called from your station.  
Your NAME will display on other telephone LCDs when they are used to  
call your telephone (Soft Keys must be turned on). Name display  
information for non-LCD telephones or voice mail/auto attendant devices  
may be stored from station 200. When NAME/NUMBER is recorded for  
non-LCD telephones or other devices, their NAME/NUMBER is displayed  
on LCD telephones when called.  
To Enter Name/Number  
Information:  
1. Press the Intercom button  
“USER NAME?” will appear on the upper line of the LCD.  
Current information will appear on the lower line of the LCD.  
and dial 6 2 1.  
U S ER N AME ?  
Up to 16 characters can be recorded. It is recommended that you enter  
the station number along with the user’s name (such as shown in Step  
3).  
2. Enter the new information via  
the dialpad (refer to  
Recording a Message for  
method).  
4-5  
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MESSAGES AND MEMOS  
The new information is stored and will appear on the top line of the  
display. For example, if you entered “TOSHIBA EXT. 200,” that will  
appear above the date/day/time on the display.  
3. Press the Spkr button.  
T OSH I B A E X T . 2 0 0  
D A T E D A Y T I M E  
To Clear Name/Number Display:  
Press the Intercom button, dial  
You will hear a confirmation tone, then a busy tone.  
6 2 0 and press the Spkr button.  
During clear:  
NOTES:  
1. Your title will appear on the LCD during direct intercom, forwarded,  
and hunted calls. On override or OCA calls, the LCD will not display  
the title.  
N O . NNN  
U S ER N AM E R E S E T  
2. After a name is cleared, it may be redisplayed at any time by dialing  
After clear:  
Intercom 6 2 1.  
3. A name is displaced by message and call forward settings if they  
are set.  
4. To erase NAME/NUMBER information from memory, repeat Steps  
1 ~ 3 above and enter blanks in Step 2. Blanks are entered by  
pressing 1 in the alpha mode.  
N O . 2 0 0  
D A T E D A Y T I M E  
To Enter Name/Number  
Information for Other  
Stations/Devices:  
Entering Name/Number information for other stations or devices is only  
allowed from Station 200.  
1. Turn off Soft Keys by pressing  
Mode 7 0, when telephone  
is idle.  
2. Press the Intercom button  
“USER NAME?” will appear on the upper line of the LCD.  
Current information for station 200 will appear on the lower line of the  
LCD.  
and dial 6 2 1.  
U S ER N AME ?  
The LCD displays “DEST. EKT NO.?” In this case, EKT stands for the  
intercom number of the digital, electronic or standard telephone.  
3. Press the Page button.  
D E S T E K T NO . ?  
4-6  
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MESSAGES AND MEMOS  
4. Dial the intercom number  
(N N N) of the station for  
which the NAME/NUMBER  
information is to be recorded.  
D E S T E K T NO . NNN  
“USER NAME?” will appear on the upper line of the LCD, and current  
information for station NNN will appear on the lower line of the LCD.  
5. Press the Page button.  
U S ER N AME ?  
_
Up to 16 characters can be recorded. It is recommended that you enter  
the station number along with the user’s name.  
6. Enter the new information via  
the dialpad (refer to  
Recording a Message for  
method).  
The new information is stored and appears on the top line of station  
NNN’s LCD. Station 200’s LCD returns to the normal idle display.  
7. Press the Spkr button.  
8. Repeat steps 2 ~ 7 to enter  
more names/numbers.  
9. To turn Soft Keys on, press  
Mode 7 1 when your  
telephone is idle.  
NOTES:  
1. To erase the NAME/NUMBER information of another station from  
station 200, repeat Steps 1 ~ 6 above and enter blanks in Step 5.  
Blanks are entered by pressing 1 in the alpha mode.  
2. Station NNN may set and clear the NAME/NUMBER feature  
anytime:  
Set: Intercom 6 2 1.  
Clear: Intercom 6 2 0. “Clear” eliminates the display when  
calling, but does not erase it from memory.  
SPEED DIAL MEMO  
This feature allows an LCD user to program a 12-character name for  
each of his/her 40 personal speed dial numbers. The memo pad of  
names may be stepped through to select the appropriate party. Memos  
may also be added to the 40 system speed dial codes via the station  
connected to port 00, station number ______ (usually 200).  
4-7  
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MESSAGES AND MEMOS  
To Program Speed Dial Names  
and Numbers:  
1. Press the Redial button,  
Press SDS or  
button.  
if your telephone is not equipped with a Speed Dial  
*
then the Speed Dial button.  
2. Dial the desired speed dial  
code.  
NN = Speed Dial Code. (10~49 station) or (60~99 system station 200  
only)  
#
NN S P E E D D I A L  
*
3. Press the Mode button.  
If a name was previously stored on this code, it will display on the top line  
of the LCD.  
* 1 0 N AM E  
S P E E D D I A L  
4. Enter the name or memo  
(refer to Recording a  
The name will appear on the bottom line of the LCD as you enter it.  
The number will appear on the top line of the LCD as you enter it.  
Message for method).  
5. Press the Mode button.  
6. Enter the desired telephone  
number (16 digits maximum).  
7. Press the Redial button to  
record data in memory.  
8. Repeat steps 2–7 to enter  
more memos.  
To Dial a Speed Dial Number:  
1. Press the Mode button  
The LCD displays “MODE NO.?”  
when telephone is idle.  
2. Dial 8 NN (NN = 1 0 ~ 4 9  
The speed dial number appears with name or memo. Personal speed  
dial code numbers are 10 ~ 49, and system numbers, stored from station  
200 only, are 60 ~ 99.  
or 6 0 ~ 6 9).  
3. Press the Page button to  
scan the directory for the  
appropriate number/memo.  
4-8  
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MESSAGES AND MEMOS  
4. Press any available CO  
button.  
5. The number is dialed.  
NOTE:  
A station must be enabled via system programming for LCD message  
memory.  
To Check a Speed Dial Number:  
1. Press Mode 8 when  
telephone is idle.  
2. Dial a 2-digit speed dial  
number.  
Personal speed dial number (10 ~ 49) or system number (60 ~ 99).  
3. Press the Page button to  
scan the directory for the  
appropriate number/memo.  
If the number is longer than 16 digits, a “+” will appear in the far right  
corner of the display. Press the Scroll button to display the remaining  
digits.  
TIMED REMINDERS WITH MEMO  
This feature allows five separate messages to be set at each LCD  
station. These messages will be displayed at the times (hour and minute)  
set by the station user. They can either be displayed just once or  
repeated on a daily basis.  
To Set a Timed Reminder with  
Memo:  
1. Press the Intercom button.  
The 3-digit reminder number may be 605 ~ 609.  
2. Dial a 3-digit reminder  
number (6 0 5 ~ 6 0 9).  
3. Enter the desired time for the  
message to be displayed.  
The message time must be in 24-hour clock format (i.e., HHMM).  
4. Dial 0 if the message is to be  
repeated every day, or 1 if it is  
a one-time message only.  
4-9  
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STRATA DK  
MESSAGES AND MEMOS  
5. Enter the desired message  
number.  
Personal message (10 ~ 19) and system (60 ~ 99). The message does  
not display when setting a timed reminder—it displays when the reminder  
activates. Messages are set using the Record a Message method.  
6. Press the Redial button to  
The LCD displays “DATA PROGRAMED”. You will hear a confirmation  
tone. The message will be displayed at the specified time, and a beeping  
tone will be heard for 30 seconds (or until it is canceled by pressing the  
Mode button and then dialing 0).  
record the data in memory.  
MESSAGE SENDING  
The Alphanumeric Messaging feature on your LCD digital telephone  
enables you to set short text (up to 32 characters) at your station to  
ensure that you do not miss important calls. Any station may record a  
message; however, only stations with the LCD are able to display  
messages. Stations that do not use Soft Keys (Soft Keys Off: Mode 7 0)  
may send messages “live” to other LCD station users. To record  
messages, see the Recording a Message section in this guide.  
Your system has up to 40 preprogrammed messages that may be sent to  
other LCD digital or electronic telephones. You can temporarily add to or  
change any of these messages, in order to leave a personalized  
message at your station (see Note below).  
Some stations may record and save up to 10 personal messages to be  
used for all types of station messaging. This is a station option that is  
enabled in system programming.  
CALLED STATION MESSAGING  
Your station number and a message indication may be sent to another  
LCD station. When that station responds, it will receive the message.  
Soft Keys must be off (MODE 70) at the sending station for this feature to  
operate.  
To Set a Called Station  
Message:  
1. Dial the station number  
(station does not answer or is  
busy).  
2. Press the Mode button.  
The LCD displays “MODE?”  
4-10  
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STRATA DK  
MESSAGES AND MEMOS  
The LCD displays “MW TO STNNN MSG NO?”  
3. Dial 4.  
Personal message (10 ~ 19), system message (60 ~ 99). The LCD  
displays the message.  
4. Enter the desired message  
number.  
5. Press the Msg button.  
“CALL NNNM” is displayed at the called station and the Msg LED  
flashes; “SENT NNNM” is displayed at your station. N = Station Number,  
M indicates that a message has been sent.  
6. Press the Spkr button to  
release.  
To Receive a Called Station  
Message:  
Press the Intercom and Msg  
Press these buttons when your telephone MSG LED is flashing  
buttons.  
GROUP CALLED STATION MESSAGING  
This feature allows a station to set a Called Station Message for a group  
of stations.  
To Set a “Called Station”  
Message for Other Stations:  
1. Press the Mode button  
The LCD displays “MODE?”  
when your telephone is idle.  
2. Dial 9 4.  
The LCD displays “MODE 94 DEST EKT NO.?”  
3. Dial the “destination” station’s  
number.  
The LCD displays “MODE 94 DEST EKT NO.NN”. Enter 30 for all  
stations, or 31 ~ 34 for page groups.  
4. Press the Page button.  
The LCD displays “MODE 94 ORG EKT NO.?”  
5. Dial the “originating” station’s  
number.  
Your number or another station number. The LCD displays “MODE 94  
ORG EKT NO.NN”.  
6. Press the Page button.  
The LCD displays “MSG NO.?”  
The LCD displays the message.  
7. Enter the desired message’s  
number.  
8. Press the Page button.  
The LCD displays “MSG NO.?”  
The LCD displays “MODE NO.?”  
4-11  
9. Press the Mode button.  
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STRATA DK  
MESSAGES AND MEMOS  
The LCD displays date/day/time. The LCD then displays “SENT NNNM”  
at originating station, and the originating station number and a message  
indication are displayed on the destination station LCD.  
10. Dial 0.  
To Receive a Called Station  
Message:  
1. Press the Intercom and  
Msg button.  
remote CALLING STATION MESSAGING  
To Set a Calling Station  
Message for Another Station:  
1. Press the Mode button  
The LCD displays “MODE?”  
when your telephone is idle.  
2. Dial 9 5.  
The LCD displays “MODE 95 DEST EKT NO.?”  
The LCD displays “MODE 95 DEST EKT NO.NN”.  
3. Dial the “destination” station  
number.  
4. Press the Page button.  
The LCD displays “MSG NO.?”  
The LCD displays the message.  
5. Enter the desired message  
number.  
6. Press the Page button.  
The LCD displays “MSG NO.?”  
NOTE:  
Group calling station messaging allows you to set a calling station  
message for only one station at a time.  
7. Press the Mode button.  
The LCD displays “MODE NO.?”  
8. Dial 0.  
Your LCD shows the time and date. The message is displayed at the  
“destination” station. Any station calling the “destination” station receives  
the message.  
BUSY STATION MESSAGING  
When reaching a busy LCD station, a message can be sent to that  
station (an audible tone will be heard). The busy station may also return  
a message to the calling station’s LCD. The two stations may continue  
this procedure to carry on a “silent” conversation. Soft Keys must be off  
(Mode 70) at the sending and receiving stations for this feature to  
operate.  
4-12  
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STRATA DK  
MESSAGES AND MEMOS  
To Send a Message to a Busy  
Station:  
1. Call the desired station.  
2. Press the Mode button.  
3. Dial 2.  
Listen for a busy tone.  
The LCD displays “MODE NO.?”  
The LCD displays “OVER TO STNN MSG NO?”  
4. Enter the desired message  
number.  
Personal message (10 ~ 19) and system message(60 ~ 99). The LCD  
displays the message.  
5. Press the Page button.  
The LCD displays “MSG SEND”. The destination station beeps four  
times and the message is displayed for 30 seconds, or until the  
originating station hangs up.  
To Return a Message (within 30  
Seconds) from the Busy Station  
After Receiving a “Busy  
Station” Message:  
1. Press the Mode button.  
The LCD displays “MODE NO?”  
2. Dial 2.  
The LCD displays “OVER TO STNN MSG NO?”  
3. Enter the desired message  
number.  
Personal message (10 ~ 19) and system message (60 ~ 99). The LCD  
displays the message.  
4. Press the Page button.  
The LCD displays “MSG SEND”.  
4-13  
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Index  
STRATA DK  
INDEX  
A
Executive Override Display. See  
Override Displays  
P
Account Code  
Page Button 1-1  
Calls 1-3  
Changes 2-7  
Privacy Override Display. See  
Override Displays  
G
Alphanumeric Messages 1-4, 4-1  
Auto Busy Redial Display 1-3  
Automatic Callback Display 1-4  
Automatic Line Selection Display  
1-4  
Group Called Station Messaging.  
See Messages and Memos  
Preprogrammed Messages. See  
Messages and Memos  
I
R
Intercom Number Display 1-7  
Recalling Station Display 1-10  
Recording a Message. See  
Messages and Memos  
Remote Calling Station  
Messaging. See Messages and  
Memos  
B
L
Busy Field Display 1-4, 2-5  
Busy Override Display. See  
Override Displays  
Liquid Crystal Display  
Feature Buttons 1-1  
Functions 1-1, 1-3  
Name/Number 1-8, 4-5  
Least Cost Routing Display 1-8  
Busy Station Messaging 4-12  
S
C
Scroll Button 1-1  
Call Forward  
M
Soft Keys 3-1  
Display 1-5  
Setting 2-2  
Prompt Definitions 3-4  
Activation/Deactivation 3-6  
Speed Dial  
Message Waiting  
Display 1-8  
Call Number-Intercom Display 1-5  
Call Pickup Display 1-5  
Called/Calling Station Messaging.  
See Messages and Memos  
Conference Calls 3-1  
Use of 2-3  
Display 1-10  
Use of 4-7  
Messages and Memos 4-1  
Called Station Messaging 4-10  
Calling Station Messaging 4-4  
Group Called Station  
Messaging 4-11  
Preprogrammed 4-3  
Recording 4-1  
Station to Station Message  
Waiting. See Message Waiting  
Store a Message. See Messages  
and Memos  
System Messages. See Messages  
and Memos  
CO Line Identification Display 1-5  
CO Line Number Display 1-6  
D
Remote Calling Station  
Messaging 4-12  
Sending 4-10  
Date/Time/Day  
T
Adjustment 2-1  
Display 1-6  
Storing 4-1  
System Messages 4-3  
Mode  
Timed Reminders 4-9  
Toll Restriction Override/  
Traveling Class Codes  
Display 1-10  
Setting 2-6  
Two-CO Line Call Displays 1-10  
Dialed Number Display 1-7  
Dialpad Information 4-2  
Direct Inward System Access  
(DISA) Security Code 2-5  
Do Not Disturb Override Display.  
See Override Displays  
Door Phone/Monitor Display 1-7  
Button 1-1  
Definitions 1-2  
Exit 2-5  
O
V
Off-hook Call Announce Display  
1-8  
Override Displays 1-9  
Verified Account Code 2-7  
Voice Mail (VM)  
Display 1-8  
E
Elapsed Time Display 1-7  
Use of 2-4  
Index-1  
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