Toshiba Printer B EX4T1 User Manual

TOSHIBA Barcode Printer  
B-EX4T1 SERIES  
Owner’s Manual  
Mode d’emploi  
Bedienungsanleitung  
Manual de instrucciones  
Gebruikershandleiding  
Manuale Utente  
Manual do Utilizador  
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TOSHIBA Barcode Printer  
B-EX4T1 SERIES  
Owner's Manual  
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Waste Recycling information for users:  
Following information is only for EU-member states:  
The use of the crossed-out wheeled bin symbol indicates that this product  
may not be treated as general household waste.  
By ensuring this product is disposed of correctly you will help prevent  
potential negative consequences for the environment and human health, which could  
otherwise be caused by inappropriate waste handling of this product. For more detailed  
information about the take-back and recycling of this product, please contact your supplier  
where you purchased the product.  
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Precautions for Handling of Wireless Communication Devices  
Wireless LAN Module: SD-Link 11g  
RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R),  
TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)  
For Europe  
This device was tested and certified by Notified Body.  
Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and  
other relevant provisions of Directive 1999/5/EC.  
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA  
countries, and can be used in the following countries.  
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany,  
Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia,  
Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland  
For USA  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and  
(2) this device must accept any interference received , including interference that may cause undesired  
operation.  
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority  
to operate the equipment.  
For Canada  
Operation is subject to the following two conditions:  
(1) this device may not cause interference, and  
(2) this device must accept any interference , including interference that may cause undesired operation of the  
device.  
For Taiwan  
Caution  
根據低功率電波輻射性電機管理辦法  
For safety  
Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If  
you do not know the forbidden areas, please refer to and follow the airline company or medical institution  
guidelines.  
Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.  
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted  
equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might  
cause the device to malfunction.  
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact  
your TOSHIBA TEC sales agent.  
Do not disassemble, modify, or repair the product.  
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please  
ask your TOSHIBA TEC sales agent for repair.  
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Safety Summary  
ENGLISH VERSION  
Safety Summary  
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions  
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual  
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified  
using the procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorised TOSHIBA TEC representative for assistance.  
Meanings of Each Symbol  
This symbol indicates warning items (including cautions).  
Specific warning contents are drawn inside the symbol.  
(The symbol on the left indicates a general caution.)  
This symbol indicates prohibited actions (prohibited items).  
Specific prohibited contents are drawn inside or near the symbol.  
(The symbol on the left indicates “no disassembling”.)  
This symbol indicates actions which must be performed.  
Specific instructions are drawn inside or near the z symbol.  
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)  
This indicates that there is the risk of death or serious injury if the  
machines are improperly handled contrary to this indication.  
WARNING  
Do not use voltages other than  
the voltage (AC) specified on the  
rating plate, as this may cause  
fire or electric shock.  
Do not plug in or unplug the power  
cord plug with wet hands as this  
may cause electric shock.  
Any other than the  
specified AC voltage  
is prohibited.  
Prohibited  
Prohibited  
Prohibited  
If the machines share the same  
outlet with any other electrical  
appliances that consume large  
amounts of power, the voltage  
will fluctuate widely each time  
these appliances operate. Be sure  
to provide an exclusive outlet for  
the machine as this may cause  
fire or electric shock.  
Do not place metal objects or  
water-filled containers such as  
flower vases, flower pots or mugs,  
etc. on top of the machines. If  
metal objects or spilled liquid enter  
the machines, this may cause fire  
or electric shock.  
Prohibited  
Prohibited  
Do not insert or drop metal,  
flammable or other foreign  
Do not scratch, damage or modify  
the power cords. Also, do not  
objects into the machines through  
the ventilation slits, as this may  
cause fire or electric shock.  
place heavy objects on, pull on, or  
excessively bend the cords, as this  
may cause fire or electrical shock.  
If the machines are dropped or  
their cabinets damaged, first turn  
off the power switches and  
disconnect the power cord plugs  
from the outlet, and then contact  
your authorised TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
Continued use of the machines in  
an abnormal condition such as  
when the machines are producing  
smoke or strange smells may cause  
fire or electric shock. In these  
cases, immediately turn off the  
power switches and disconnect the  
power cord plugs from the outlet.  
Then, contact your authorised  
TOSHIBA TEC representative for  
assistance.  
Disconnect  
the plug.  
Disconnect  
the plug.  
( i )  
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Safety Summary  
ENGLISH VERSION  
If foreign objects (metal  
When unplugging the power cords,  
be sure to hold and pull on the plug  
portion. Pulling on the cord portion  
may cut or expose the internal wires  
and cause fire or electric shock.  
Disconnect  
the plug.  
Disconnect  
fragments, water, liquids) enter  
the machines, first turn off the  
power switches and disconnect  
the power cord plugs from the  
outlet, and then contact your  
authorised TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
the plug.  
Ensure that the equipment is  
properly grounded. Extension  
cables should also be grounded.  
Fire or electric shock could  
occur on improperly grounded  
equipment.  
Do not remove covers, repair or  
modify the machine by yourself.  
You may be injured by high  
voltage, very hot parts or sharp  
edges inside the machine.  
Connect a  
No  
grounding wire.  
disassembling.  
Do not use a spray cleaner  
containing flammable gas for  
cleaning this product, as this may  
cause a fire.  
Care must be taken not to injure  
yourself with the printer paper  
cutter.  
Prohibited  
Prohibited  
This indicates that there is the risk of personal Injury or damage to  
objects if the machines are improperly handled contrary to this indication.  
CAUTION  
Precautions  
The following precautions will help to ensure that this machine will continue to function correctly.  
Try to avoid locations that have the following adverse conditions:  
*
*
Temperatures out of the specification  
Shared power source  
*
*
Direct sunlight  
*
*
High humidity  
Dust/Gas  
Excessive vibration  
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER  
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.  
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.  
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,  
or gas.  
Ensure the printer is operated on a level surface.  
Any data stored in the memory of the printer could be lost during a printer fault.  
Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains  
interference.  
Unplug the machine whenever you are working inside it or cleaning it.  
Keep your work environment static free.  
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.  
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.  
Do not lean against the machine. It may fall on you and could cause injury.  
Unplug the machine when it is not used for a long period of time.  
Place the machine on a stable and level surface.  
Request Regarding Maintenance  
Utilize our maintenance services.  
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the  
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.  
Cleaning is particularly effective before humid rainy seasons.  
Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and  
performance of the machines, preventing accidents beforehand.  
For details, please consult your authorised TOSHIBA TEC representative for assistance.  
Using insecticides and other chemicals  
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or  
cause the paint to peel.  
(ii)  
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ENGLISH VERSION EO1-33089  
TABLE OF CONTENTS  
Page  
1. PRODUCT OVERVIEW......................................................................................................... E1- 1  
1.1 Introduction................................................................................................................... E1- 1  
1.2 Features ....................................................................................................................... E1- 1  
1.3 Unpacking..................................................................................................................... E1- 1  
1.4 Accessories ................................................................................................................. E1- 2  
1.5 Appearance .................................................................................................................. E1- 3  
1.5.1 Dimensions..............................................................................................................E1- 3  
1.5.2 Front View ...............................................................................................................E1- 3  
1.5.3 Rear View................................................................................................................E1- 3  
1.5.4 Operation Panel ......................................................................................................E1- 4  
1.5.5 Interior .....................................................................................................................E1- 4  
1.6 Options ......................................................................................................................... E1- 5  
2. PRINTER SETUP .................................................................................................................. E2- 1  
2.1 Installation .................................................................................................................... E2- 2  
2.2 Connecting the Power Cord ......................................................................................... E2- 3  
2.3 Loading Supplies.......................................................................................................... E2- 4  
2.3.1 Loading the Media...................................................................................................E2- 5  
2.3.2 Loading the Ribbon ................................................................................................E2-10  
2.4 Connecting the Cables to Your Printer........................................................................ E2-12  
2.5 Turning the Printer ON/OFF ........................................................................................ E2-13  
2.5.1 Turning ON the Printer ...........................................................................................E2-13  
2.5.2 Turning OFF the Printer..........................................................................................E2-13  
2.6 Printer Setting...........................................................................................................................E2-14  
2.6.1 User System Mode.................................................................................................E2-15  
2.6.2 Parameter Setting ..................................................................................................E2-16  
2.6.3 Enabling LAN/WLAN..............................................................................................E2-24  
2.6.4 Basic Program Setting............................................................................................E2-24  
2.6.5 Enabling Z-Mode....................................................................................................E2-25  
2.6.6 Automatic Calibration .............................................................................................E2-26  
2.6.7 Dump Mode Setting................................................................................................E2-27  
2.6.8 Logging...................................................................................................................E2-29  
2.6.9 System Mode .........................................................................................................E2-30  
2.6.10 Interface Setting .....................................................................................................E2-31  
2.6.11 Real Time Clock (RTC) ..........................................................................................E2-38  
2.6.12 Copying Data to/from USB Memory .......................................................................E2-39  
2.7 Installing the Printer Drivers ........................................................................................ E2-40  
2.7.1 Introduction...............................................................................................................E2-40  
2.7.2 General Description................................................................................................E2-40  
2.7.3 Installing the Printer Driver .....................................................................................E2-40  
2.7.4 Preparation for installation......................................................................................E2-41  
2.7.5 Installation under Windows2000/XP/Server2003 ...................................................E2-43  
2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 ..............................E2-48  
2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) .........................E2-51  
2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) .........E2-53  
2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2  
(USB with Plug & Play enabled).............................................................................E2-54  
2.7.10 Uninstallation the Printer Driver..............................................................................E2-55  
2.8 Print Test ..................................................................................................................... E2-58  
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ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment ................................................................... E2-60  
2.9.1 Fine Adjustment .....................................................................................................E2-60  
2.10 Threshold Setting ........................................................................................................ E2-67  
2.11 Sensor Setting............................................................................................................. E2-69  
3. ON LINE MODE..................................................................................................................... E3- 1  
3.1 Key Functions............................................................................................................... E3- 1  
3.2 LCD .............................................................................................................................. E3- 2  
3.2 Operation Example....................................................................................................... E3- 3  
4. MAINTENANCE .................................................................................................................... E4- 1  
4.1 Cleaning ....................................................................................................................... E4- 1  
4.1.1 Print Head/Platen/Sensors ......................................................................................E4- 1  
4.1.2 Covers and Panels..................................................................................................E4- 2  
4.1.3 Optional Cutter Module............................................................................................E4- 3  
5. TROUBLESHOOTING .......................................................................................................... E5- 1  
5.1 Error Messages ............................................................................................................ E5- 1  
5.2 Possible Problems........................................................................................................ E5- 4  
5.3 Removing Jammed Media............................................................................................ E5- 5  
6. PRINTER SPECIFICATIONS................................................................................................ E6- 1  
7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1  
7.1 Media............................................................................................................................ E7- 1  
7.1.1 Media Type..............................................................................................................E7- 1  
7.1.2 Detection Area of the Transmissive Sensor ............................................................E7- 3  
7.1.3 Detection Area of the Reflective Sensor..................................................................E7- 4  
7.1.4 Effective Print Area..................................................................................................E7- 4  
7.1.5 RFID Tags...............................................................................................................E7- 5  
7.2 Ribbon .......................................................................................................................... E7- 7  
7.3 Recommended Media and Ribbon Types .................................................................... E7- 7  
7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 8  
APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1  
APPENDIX 2 INTERFACE.........................................................................................................EA2-1  
APPENDIX 3 PRINT SAMPLES ................................................................................................EA3-1  
APPENDIX 4 GLOSSARIES ......................................................................................................EA4-1  
WARNING!  
This is a Class A product. In a domestic environment this product may cause radio interference in  
which case the user may be required to take adequate measures.  
CAUTION!  
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.  
2. The contents of this manual may be changed without notification.  
3. Please refer to your local Authorised Service representative with regard to any queries you may have in  
this manual.  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33089  
1.1 Introduction  
1. PRODUCT OVERVIEW  
Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer.  
This Owner’s Manual contains from general set-up through how to  
confirm the printer operation using a test print, and should be read  
carefully to help gain maximum performance and life from your printer.  
For most queries please refer to this manual and keep it safe for future  
reference. Please contact your TOSHIBA TEC representative for further  
information concerning this manual.  
1.1 Introduction  
1.2 Features  
This printer has the following features:  
The print head block can be opened providing smooth loading of  
media and ribbon.  
Various kinds of media can be used as the media sensors can be  
moved from the centre to the left edge of the media.  
Web functions such as remote maintenance and other advanced  
network features are available.  
Superior hardware, including the specially developed 8 dots/mm (203  
dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which  
will allow very clear print at a printing speed of 3 inches/sec., 6  
inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8  
dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10  
inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal  
head.  
Besides the optional Cutter Module, there is also an optional Peel off  
Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F  
card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host  
I/F card, RFID module, and Narrow width platen kit.  
Unpack the printer as per the Unpacking Instructions supplied with the  
printer.  
1.3 Unpacking  
NOTES:  
1. Check for damage or  
scratches on the printer.  
However, please note that  
TOSHIBA TEC shall have no  
liability for any damage of  
any kind sustained during  
transportation of the product.  
2. Keep the cartons and pads  
for future transportation of  
the printer.  
E1- 1  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33089  
1.4 Accessories  
When unpacking the printer, please make sure all the following  
accessories are supplied with the printer.  
1.4 Accessories  
Power cord  
Safety precautions  
Quick installation manual  
E1- 2  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33089  
1.5 Appearance  
The names of the parts or units introduced in this section are used in the  
following chapters.  
1.5 Appearance  
1.5.1 Dimensions  
278 (10.9)  
460 (18.1)  
310  
(12.2)  
Dimensions in mm (inches)  
1.5.2 Front View  
Top Cover  
LCD Message Display  
Supply Window  
Operation Panel  
Media Outlet  
1.5.3 Rear View  
Reserved for Serial or  
WLAN Interface  
Reserved for Parallel Interface  
USB Interface  
Reserved for USB Host  
Interface  
Reserved for Expansion I/O  
interface  
LAN Interface  
Power Switch  
AC Power Inlet  
E1- 3  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33089  
1.5 Appearance  
1.5.4 Operation Panel  
LCD  
ERROR LED  
PAUSE  
ONLINE LED  
FEED  
RESTART  
UP  
MODE  
LEFT  
RIGHT  
ENTER  
CANCEL  
DOWN  
Please see Section 3 for further information about the Operation Panel.  
1.5.5 Interior  
Ribbon Stopper  
Supply Holder  
Locking Ring  
Print Head Block  
Print Head  
Supply Shaft  
Platen  
Head Lever  
Ribbon Shaft  
E1- 4  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33089  
1.6 Options  
1.6 Options  
Option Name  
Type  
Description  
Disc cutter module  
B-EX204-QM-R  
Disc cutter  
Each time media is cut, the media feed is stopped.  
Rotary cutter  
Rotary cutter module  
Strip module  
B-EX204-R-QM-R  
B-EX904-H-QM-R  
On-the-fly (non-stop) cut operation is enabled.  
This allows use of on-demand (peel-off) operation or  
to take-up labels and backing paper together when  
using the rewind guide plate. To purchase the strip  
module, please inquire at your local distributor.  
This module moves the print head up and down by  
using a solenoid to minimize ribbon usage as far as  
possible.  
Ribbon saving module  
B-EX904-R-QM-R  
B-EX904-PK-QM-R  
Narrow width platen  
RFID module mount  
kit  
This platen kit is for using narrow and thin paper.  
B-EX700-RFID-H1-QM-R This kit is to mount Tagsys HF RFID module and  
antenna.  
RFID module  
B-EX700-RFID-U2-EU-R Installing this module enables read and write of  
B-EX700-RFID-U2-US-R  
B-EX700-RFID-U2-CN-R EU for Europe  
US for USA/Canada  
UHF RFID tags.  
CN for China  
203-dpi print head  
305-dpi print head  
B-EX704-TPHE2-QM-R  
B-EX704-TPHE3-QM-R  
B-EX700-RTC-QM-R  
This print head enables a conversion of a 305dpi  
print head of the B-EX4T1-TS12 model into 203dpi  
print head.  
This print head enables a conversion of a 203dpi  
print head of the B-EX4T1-GS12 model into 305dpi  
print head.  
RTC & USB host  
interface card  
This card holds the current time: year, month, day,  
hour, minute, second and provides a USB host  
interface.  
Expansion I/O interface B-EX700-IO-QM-R  
card  
Installing this card in the printer allows connection  
to an external device with the exclusive interface.  
Installing this card provides a Centronics interface  
port.  
Parallel interface card  
B-EX700-CEN-QM-R  
Serial interface card  
B-EX700-RS-QM-R  
Installing this card provides an RS-232C interface  
port.  
Wireless LAN interface B-EX700-WLAN-QM-R  
card  
Installing this card allows a communication by  
wireless LAN.  
NOTE:  
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or  
TOSHIBA TEC Head Quarters.  
E1- 5  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2. PRINTER SETUP  
2. PRINTER SETUP  
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,  
loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an  
online print test.  
Setup Flow  
Procedure  
Reference  
2.1 Installation  
After referring to the Safety Precautions in this  
manual, install the printer on a safe and stable  
location.  
Installation  
Connect a power cord to the power inlet of the  
printer, then, to an AC outlet.  
2.2 Connecting the Power  
Cord  
Connecting the power cord  
Loading the media  
Load a label stock or tag stock.  
2.3 Loading the Media  
2.3.1 Loading the Media  
Media sensor position  
alignment  
Adjust the position of feed gap sensor or black  
mark sensor according to the media to be used.  
In case of thermal transfer printing, load the  
ribbon.  
Loading the ribbon  
2.3.2 Loading the Ribbon  
Connect the printer to a host computer or a  
network.  
2.4 Connecting the Cables to  
Your Printer  
Connecting to a host computer  
2.5 Turning the Printer  
ON/OFF  
Turning the power ON  
Printer setting  
Turn on the printer power.  
2.6 Printer Setting  
Set the printer parameters in the system mode.  
If necessary, install the printer driver in your  
host computer.  
2.7 Installing the Printer  
Drivers  
Installing the printer driver  
Make a print test in your operating  
environment and check the print result.  
Print test  
2.8 Print Test  
If necessary, fine adjust the print start position,  
cut/strip position, print tone, etc.  
2.9 Position and Print Tone  
Fine Adjustment  
Position and Print Tone Fine  
adjustment  
If the print start position cannot be detected  
properly when pre-printed label is used, set the  
threshold automatically.  
Automatic threshold setting  
Manual threshold setting  
2.10 Threshold Setting  
2.10 Threshold Setting  
If the print start position cannot be detected  
properly even an automatic threshold setting is  
performed, manually set the threshold.  
E2- 1  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.1 Installation  
To insure the best operating environment, and to assure the safety of the  
operator and the equipment, please observe the following precautions.  
2.1 Installation  
Operate the printer on a stable, level, operating surface in a location  
free from excessive humidity, high temperature, dust, vibration or  
direct sunlight.  
Keep your work environment static free. Static discharge can cause  
damage to delicate internal components.  
Make sure that the printer is connected to a clean source of AC  
Power and that no other high voltage devices that may cause line  
noise interference are connected to the same mains.  
Assure that the printer is connected to the AC mains with a three-  
prong power cable that has the proper ground (earth) connection.  
Do not operate the printer with the cover open. Be careful not to  
allow fingers or articles of clothing to get caught into any of the  
moving parts of the printer especially the optional cutter mechanism.  
Make sure to turn off the printer power and to remove the power cord  
from the printer whenever working on the inside of the printer such  
as changing the ribbon or loading the media, or when cleaning the  
printer.  
For best results, and longer printer life, use only TOSHIBA TEC  
recommended media and ribbons.  
Store the media and ribbons in accordance with their specifications.  
This printer mechanism contains high voltage components; therefore  
you should never remove any of the covers of the machine as you  
may receive an electrical shock. Additionally, the printer contains  
many delicate components that may be damaged if accessed by  
unauthorised personnel.  
Clean the outside of the printer with a clean dry cloth or a clean cloth  
slightly dampened with a mild detergent solution.  
Use caution when cleaning the thermal print head as it may become  
very hot while printing. Wait until it has had time to cool before  
cleaning. Use only the TOSHIBA TEC recommended print head  
cleaner to clean the print head.  
Do not turn off the printer power or remove the power plug while the  
printer is printing or while the ON LINE lamp is blinking.  
E2- 2  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.2 Connecting the Power Cord  
2.2 Connecting the  
Power Cord  
1. Make sure that the printer Power Switch is in the OFF ({) position.  
Connect the Power Cord to the printer as shown in the figure below.  
CAUTION!  
1. Make sure that the printer  
Power Switch is turned to  
the OFF position ({)  
before connecting the  
Power Cord to prevent  
possible electric shock or  
damage to the printer.  
2. Connect the Power Cord  
to a supply outlet with a  
properly grounded  
Power Cord  
Power Switch  
(earthed) connection.  
2. Plug the other end of the Power Cord into a grounded outlet as shown  
in the figure below.  
Power Cord  
Power Cord  
[Example of US Type]  
[Example of EU Type]  
E2- 3  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
2.3 Loading Supplies  
WARNING!  
1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being  
drawn into the moving parts, be sure to load the media once the printer has stopped moving  
completely.  
2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.  
3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.  
CAUTION!  
1. Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do  
this may cause missing dots by static electricity or other print quality problems.  
2. When loading or replacing the media or a ribbon, be careful not to damage the print head with a  
hard object like a watch or a ring.  
Care must be taken not to allow  
the metal or glass part of a watch  
to touch the print head edge.  
Care must be taken not to allow  
a metal object like a ring to touch  
the print head edge.  
Since the print head element can be easily damaged by shock, please treat it carefully by not  
hitting a hard object against it.  
E2- 4  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
The following procedure shows the steps to properly load the media into  
the printer so that it feeds straight and true through the printer.  
2.3.1 Loading the Media  
The printer prints both labels and tags.  
1. Turn off the power and open the Top Cover.  
2. Turn the Head Lever to FREE position, then release the Ribbon Shaft  
Holder Plate.  
NOTES:  
3. Open the Print Head Block.  
1. When the Head Lever is  
turned to FREE position, the  
Print Head is raised.  
Top Cover  
Print Head Block  
2. To enable printing the Head  
Lever must be set to the  
LABEL / TAG position.  
(This ensures that the Print  
Head is closed.)  
FREE  
LABEL  
TAG  
There are two head pressure  
levels in the LABEL / TAG  
position. Set the Head Lever  
depending on the media type:  
Position LABEL: Labels  
Position TAG : Tags  
Head  
Lever  
Ribbon Shaft Holder Plate  
However, proper position  
may differ depending on  
media. For details, refer to  
your TOSHIBA TEC  
4. Turn the Locking Ring counterclockwise and remove the Supply  
Holder from the Supply Shaft.  
authorised service  
representative.  
Locking Ring  
Supply Shaft  
3. Do not turn the Locking Ring  
counter-clockwise too far or it  
may come off the Supply  
Holder.  
Supply Holder  
5. Put the media on the Supply Shaft.  
6. Pass the media around the Guide Shaft, then pull the media towards  
the front of the printer.  
E2- 5  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
2.3.1 Loading the Media  
(Cont.)  
7. Align the projection of the Supply Holder with the groove of the  
Supply Shaft, and push the Supply Holder against the media until the  
media is held firmly in place. This will centre the media  
automatically.  
NOTE:  
Do not over-tighten the Locking  
Ring of the Supply Holder.  
Then turn the Locking Ring clockwise to secure the Supply Holder.  
Supply Holder  
Guide Shaft  
Projection  
Groove  
Locking Ring  
Supply Shaft  
In the case of a label rolled with  
the print side facing inside.  
In the case of a label rolled with  
the print side facing outside.  
Guide Shaft  
Media  
8. Place the media between the Media Guides, adjust the Media Guides  
to the media width, and tighten the Locking Screw.  
9. Check that the media path through the printer is straight. The media  
should be centred under the Print Head.  
Media Guide  
Print Head  
Supply Holder  
Media  
Locking Screw  
Media Guide  
E2- 6  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
10. Lower the Print Head Block until it stops.  
11. After loading the media, it may be necessary to set the Media  
2.3.1 Loading the Media  
(Cont.)  
Sensors used to detect the print start position for label or tag printing.  
Setting the Feed Gap Sensor position  
(1) Manually move the Media Sensor so that the Feed Gap Sensor is  
positioned at the centre of the labels. (z indicates the position of the  
Feed Gap Sensor).  
Gap  
Feed Gap Sensor (z)  
Label  
Media Sensor  
Setting the Black Mark Sensor position  
NOTE:  
Be sure to set the black mark  
sensor to detect the centre of the  
black mark, otherwise a paper  
jam or no paper error may occur.  
(1) Pull about 500 mm of media out of the front of the printer, turn the  
media back on itself and feed it under the Print Head past the sensor  
so that the black mark can be seen from above.  
(2) Manually move the Media Sensor so that the Black Mark Sensor is  
in line with the centre of the black mark on the media. (indicates  
the position of the Black Mark Sensor).  
Black Mark  
Black Mark Sensor ()  
Media  
Media Sensor  
E2- 7  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
12. Batch mode  
2.3.1 Loading the Media  
(Cont.)  
In the batch mode, the media is continuously printed and fed until  
the number of labels/tags specified in the issue command have been  
printed.  
13. Loading with peel off module  
When the optional Strip Module is fitted, the backing paper is  
automatically removed from the label at the Strip Plate as each label  
is printed.  
(1) Remove enough labels from the leading edge of the media to leave  
500mm of backing paper free.  
(2) Insert the backing paper under the Strip Plate.  
(3) Wind the backing paper onto the Take-up Spool and fix it in position  
with the Take-up Clip. (Wind the paper counterclockwise around  
the spool as this is the direction it rotates.)  
NOTES:  
1. Be sure to set the Selection  
Switch to STANDARD/  
PEEL OFF position.  
2. The backing paper is easier  
to feed back to the Take-Up  
Spool if the Front Plate is  
removed.  
(4) Rotate the Take-up Spool counter-clockwise a few times to remove  
any slack in the backing paper.  
(5) Set the Selection Switch mounted on the Rewinder Assembly to  
STANDARD/PEEL OFF position.  
3. Fit the Take-Up Clip so that  
the longer side of the clip is  
fitted into the shallow groove  
in the Take-Up Spool.  
4. The backing paper can be  
wound directly onto the  
Take-up Spool or a paper  
core.  
Take-up Spool  
Strip Plate  
Backing Paper  
Take-up Clip  
E2- 8  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
2.3.1 Loading the Media  
(Cont.)  
14. Loading with cutter  
When the optional Cutter Module is fitted, the media is  
automatically cut. A disc cutter and a rotary cutter are available as  
an option, but they are used in the same way.  
WARNING!  
Insert the leading edge of the media into the cutter until it comes out  
the Media Outlet of the Cutter Module.  
The cutter is sharp, so care  
must be taken not to injure  
yourself when handling the  
cutter.  
CAUTION!  
1. Be sure to cut the backing  
paper of the label. Cutting  
labels will cause the glue to  
stick to the cutter which  
may affect the cutter quality  
and shorten the cutter life.  
2. Use of tag paper when the  
thickness exceeds the  
Cutter Module  
Media  
Media Outlet  
specified value may affect  
the cutter life.  
NOTE:  
When using the Rotary Cutter, be  
sure to install the Ribbon Saving  
Module (B-EX904-R-QM-R).  
Failure to do this may cause a  
paper jam or ribbon error.  
E2- 9  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
2.3.2 Loading the Ribbon  
There are two types of media available for printing on: these are thermal  
transfer media and direct thermal media (a chemically treated surface).  
DO NOT LOAD a ribbon when using a direct thermal media.  
NOTES:  
1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and  
1. When attaching the ribbon  
stoppers, make sure that the  
pinchers face into the printer  
2. Be sure to remove any slack in  
the ribbon when printing.  
Printing with a wrinkled  
ribbon will lower the print  
quality.  
move the Ribbon Stoppers back to the end of the Ribbon Shaft.  
Ribbon Stopper  
3. The Ribbon Sensor is mounted  
on the rear of the Print Head  
Block to detect a ribbon end.  
When a ribbon end is  
detected, “NO RIBBON”  
message will appear on the  
display and the ERROR LED  
will illuminate.  
Ribbon Shaft  
2. Leaving plenty of slack between the ribbon spools, place the ribbon  
onto the Ribbon Shafts as shown below.  
Ribbon Shaft  
Print Head Block  
Ribbon Take-up Roll  
Ribbon path  
E2-10  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.3 Loading Supplies  
3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where  
the ribbon is centred when fitted.  
4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate  
aligning its holes with the Ribbon Shafts.  
2.3.2 Loading the Ribbon  
(Cont.)  
5. Take up any slack in the ribbon. Wind the leading tape onto the  
ribbon take-up roll until the ink ribbon can be seen from the front of  
the printer.  
Ribbon Shaft  
Holder Plate  
6. Turn the Head Lever to Lock position to close the Print Head.  
7. Close the Top Cover.  
Auto Ribbon Saving Mode  
When the optional Ribbon Saving Module (B-EX904-R-QM-R) is  
installed, it is possible to reduce ribbon loss by stopping the ribbon feed  
for non-print areas. To activate the ribbon save, at least the following  
non-print area is required:  
(mm)  
203 dpi mode  
Print speed  
Min. non-print area  
3 ips  
20  
6 ips 10 ips 12 ips 14 ips  
20  
35  
60  
75  
(mm)  
8 ips 10 ips 12 ips 14 ips  
25 35 60 75  
305 dpi model  
Print speed  
Min. non-print area  
3 ips  
20  
5 ips  
20  
E2-11  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.4 Connecting the Cables to Your Printer  
The following paragraphs outline how to connect the cables from the  
printer to your host computer, and will also show how to make cable  
connections to other devices. Depending on the application software  
you use to print labels, there are 5 possibilities for connecting the  
printer to your host computer. These are:  
2.4 Connecting the  
Cables to Your  
Printer  
An Ethernet connection using the printer’s standard LAN  
connector.  
A USB cable connection between the printer’s standard USB  
connector and your host computer’s USB port. (Conforming to  
USB 2.0)  
A serial cable connection between the printer’s optional RS-232  
serial connector and one of your host computer’s COM ports.  
A parallel cable connection between the printer’s optional parallel  
connector and your host computer’s parallel port (LPT).  
Wireless LAN using an optional Wireless LAN board.  
For details, refer to APPENDIX 2.  
Reserved for Serial or  
Reserved for  
WLAN Interface  
Parallel Interface  
USB Interface  
Reserved for USB Host  
interface  
Reserved for  
Expansion I/O Interface  
LAN Interface  
Power Switch  
AC Power Inlet  
E2-12  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.5 Turning the Printer ON/OFF  
When the printer is connected to your host computer it is good practice to  
turn the printer ON before turning on your host computer and turn OFF  
your host computer before turning off the printer.  
2.5 Turning the Printer  
ON/OFF  
2.5.1 Turning ON the Printer  
1. To turn ON the printer power, press the Power Switch as shown in the  
diagram below. Note that ( | ) is the power ON side of the switch.  
CAUTION!  
Use the power switch to turn  
the printer On/Off. Plugging  
or unplugging the Power Cord  
to turn the printer On/Off may  
cause fire, an electric shock,  
or damage to the printer.  
Power Switch  
NOTE:  
If a message other than ON  
LINE appears on the display or  
the ERROR LED lamp is  
illuminated, refer to Section 5.1,  
Error Messages.  
2. Check that the ON LINE message appears in the LCD Message  
Display and that the ON LINE and POWER LED lights are  
illuminated.  
2.5.2 Turning OFF the Printer  
1. Before turning off the printer Power Switch verify that the ON LINE  
message appears in the LCD Message Display and that the ON LINE  
LED light is on and is not flashing.  
2. To turn OFF the printer power press the Power Switch as shown in the  
diagram below. Note that () is the power OFF side of the switch.  
CAUTION!  
1. Do not turn off the printer  
power while the media is  
being printed, as this may  
cause a paper jam or  
damage to the printer.  
2. Do not turn off the printer  
power while the ON LINE  
lamp is blinking as this  
may cause damage to  
your computer.  
Power Switch  
E2-13  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6 Printer Setting  
Depending on the settings of your host computer or an interface to be  
used, it may be necessary to change the printer parameter settings.  
Follow the procedures described below to change the printer parameter  
settings to correspond to your environment.  
NOTE:  
Incorrect settings can cause the printer to function erroneously. If you have  
any problems with the parameter settings, please contact your nearest  
TOSHIBA TEC service representative.  
For the settings this manual does not cover, please contact your nearest  
TOSHIBA TEC service representative, or refer to the B-EX4T Series Key  
Operation Specification.  
Power ON  
ONLINE Mode  
[PAUSE]  
Power OFF  
PAUSE state  
Hold down [RESTART]  
User System Mode  
Hold down [MODE]  
Reset  
Parameter setting (Section 2.6.2)  
Fine adjustment (Section 2.9)  
LAN/WLAN (Section 2.6.3)  
BASIC (Section 2.6.4)  
Z-MODE (Section 2.6.5)  
Auto calibration (Section 2.6.6)  
Dump mode (Section 2.6.7)  
Log (Section 2.6.8)  
Turn on the power while holding  
down [FEED] & [PAUSE] or  
[MODE].  
Self diagnosis  
System Mode  
Parameter setting  
Fine adjustment  
Test print (Section 2.8)  
Sensor adjustment  
RAM clear  
Interface setting (Section 2.6.10)  
BASIC mode  
RFID setting  
Real Time Clock (Section 2.6.11)  
Z-MODE  
USB memory  
Reset  
E2-14  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
Key functions in the system mode  
2.6 Printer Setting  
(Cont.)  
Key  
Function  
[MODE]  
[CANCEL] or  
[FEED]+[RESTAR]  
Returns to the mode menu screen.  
Returns to the upper hierarchy.  
[ENTER] or [PAUSE] Displays a next screen.  
Saves the setting and returns to the upper  
hierarchy.  
PAUSE  
[UP] or [RESTART]  
[DOWN] or [FEED]  
Moves the cursor upward. (Note 1)  
Increases a value. (Note 2)  
FEED  
RESTART  
UP  
Moves the cursor downward. (Note 1)  
Decreases a value. (Note 3)  
MODE  
LEFT  
RIGHT  
ENTER  
[LEFT]  
[RIGHT]  
Moves the cursor to the left. (Note 3)  
Moves the cursor to the right. (Note 3)  
CANCEL  
DOWN  
NOTES:  
1. The cursor does not move any further when the selected option is listed  
at the top or bottom.  
2. The value does not increase or decrease any further when the selected  
value is the upper or lower limit.  
3. The cursor does not move any further when it is at the left-most or  
right-most position.  
4. Be careful the selected value does not become effective if the printer is  
turned off without pressing the [ENTER] key.  
2.6.1 User System Mode  
How to enter the User System Mode  
[PAUSE]  
Hold down [RESTART]  
User System Mode  
ONLINE  
Hold down [MODE]  
The User System Mode consists of the following menus.  
<1>RESET  
Used to reset the printer.  
<2>PARAMETER SET (Section 2.6.2)  
Used to set the printer parameters.  
<3>ADJUST SET (Section 2.9)  
Used to fine adjust the print start position, cut position, etc.  
<4>LAN/WLAN (Section 2.6.3)  
Used to enable or disable the LAN communication and SNMP.  
<5>BASIC (Section 2.6.4)  
Used to set the function of basic program when it is loaded to the  
printer.  
<6>Z-MODE (Section 2.6.5)  
Same as BASIC  
<7>AUTO CALIB (Section 2.6.6)  
Used to enable or disable the automatic calibration function.  
<8>DUMP MODE (Section 2.6.6)  
Used to print the data in the receive buffer for debug.  
<9>LOG (Section 2.6.7)  
Used to save print logs in a USB memory.  
E2-15  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.2 Parameter Setting  
The Parameter Set menu allows configuring printer parameter settings.  
The following table shows the contents of the Parameter Set menu.  
USER SYSTEM MODE  
<1>RESET  
Contents of the Parameter Set Menu  
<2>PARAMETER SET  
<3>ADJUST SET  
<4>LAN/WLAN  
Menu  
Parameter  
set  
Sub menu  
Printer Set  
(Section 2.6.2.1)  
Parameter  
MEDIA LOAD  
FORWARD WAIT  
FW/BK ACT  
HU CUT/RWD  
RBN SAVE  
PRE PEEL OFF  
BACK SPEED  
FONT CODE  
ZERO FONT  
CODE  
Software Set  
(Section 2.6.2.2)  
PEEL OFF STATUS  
USB I/F STATUS  
FEED KEY  
KANJI CODE  
EURO CODE  
AUTO HD CHK  
WEB PRINTER  
RBN NEAR END  
EX I/O  
LBL/RBN END  
MAX CODE  
XML  
THRESHOLD SELECT  
ENERGY TYPE  
PW SAVE TIME  
LCD LANGUAGE  
DISPLAY  
Panel  
(Section 2.6.2.3)  
CONTRAST  
Password  
PASSWORD  
(Section 2.6.2.4)  
E2-16  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.2 Parameter Setting  
(Cont.)  
2.6.2.1 Printer Set  
(1) MEDIA LOAD  
This parameter is to choose how the printer behaves to detect the  
home position.  
OFF  
Media loading function is disabled (Same as a feed  
by [FEED] key)  
STD  
When the printer is tuned on, reset in batch, or print  
head is closed, the printer detects a gap/black mark  
and feeds the paper from the sensor to the print start  
position.  
ECO  
When the printer is tuned on, reset in batch, or print  
head is closed, the printer detects a gap/black mark  
and feeds the paper to the print start position based  
on the label pitch.  
ECO+Bfeed  
Economy + backfeed  
(2) FORWARD WAIT  
This parameter is to choose whether or not to activate the auto forward  
wait function. This function, used in the cut mode, automatically  
feeds the media forward if there is more than 1-second idle time after  
printing, to prevent the top edge of the media from curling.  
OFF  
ON  
Disables the auto forward feed wait  
Enables the auto forward feed wait  
(3) FORWARD WAIT POS.  
When the auto forward feed wait parameter is set to ON, the feed  
amount can be fine adjusted.  
+5.0mm  
+4.9mm  
-4.9mm  
-5.0mm  
(4) FW/BK ACT.  
MODE1  
MODE2  
The printer waits for next issue with 13.7-mm media  
forwarded.  
When the thermal transfer method, Transmissive  
sensor, and cut issue are selected, the printer feeds 6-  
mm media backward, then waits for next issue with  
3-mm media forwarded.  
.
E2-17  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.2 Parameter Setting  
(Cont.)  
(5) HU CUT/RWD.  
This parameter is to choose whether or not to activate the head up  
action in the cut issue or to use the Rewinder in the batch or strip issue.  
This function prevents ribbon smudges by raising the print head  
during a reverse feed to the print start position.  
NOTE:  
The print head may not be raised  
depending on the rise of the  
solenoid’s temperature.  
OFF  
Head up cut is not performed or the Rewinder is not  
used.  
Head up cut is performed or the Rewinder is used.  
ON  
(6) RBN SAVE  
This parameter is to choose whether or not to activate the ribbon  
saving function. This function enables reducing the ribbon loss  
caused by taking up unused ribbon during non-print areas.  
NOTE:  
1. Do not enable the ribbon saving  
function when the ribbon saving  
module is not installed. Doing so  
causes ribbon slack and print  
failure.  
TAG  
Enabled (When the head lever is set to TAG  
position.)  
LABEL  
OFF  
Enabled (When the head lever is set to Label  
position)  
Disabled.  
2. The ribbon saving option must be  
selected according to the head  
lever position. Incorrect setting  
may disable the proper ribbon  
saving function.  
(7) PRE PEEL OFF  
This parameter is to choose whether to activate the pre-strip function.  
When this parameter is set to ON, the top edge of a label is separated  
(pre-stripped) from the backing paper before the label is printed. This  
function is intended to make the strip issue easier in the case the labels  
are hard to strip due to the label intensity, adhesive power, or the  
printing speed.  
NOTE:  
Pre-strip function is automatically  
enabled when the print speed is set to  
10 ips.  
OFF  
Disables pre peel off  
Enables pre peel off  
ON  
(8) BACK SPEED  
This parameter is to choose a back feed speed.  
In the strip issue, the back feed sped of 3 ips may cause a shortage of  
feed amount due to a lack of torque, slippery media surface, etc. In  
such case, reduce the back feed speed to 2 ips to secure the feed  
amount.  
STD  
LOW  
3ips  
2ips  
E2-18  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.2 Parameter Setting  
(Cont.)  
2.6.2.2 Software Set  
(1) FONT CODE  
This parameter is to choose a character code used for printing. Printed  
characters differ depending on the chosen character code and font.  
PC-850  
PC-852  
PC-857  
PC-8  
PC-851  
PC-855  
PC-1250  
PC-1251  
PC-1252  
PC-1253  
PC-1254  
PC-1257  
LATIN9  
Arabic  
PC-866  
UTF-8  
(2) ZERO FONT  
NOTE:  
This parameter is to choose the way to indicate zero between “0” and  
Ø”.  
The following fonts do not support a  
zero with a slash.  
Therefore, even if a zero with a slash is  
specified, a zero without a slash is  
used.  
0  
No slash used  
Slash used  
Ø  
[Bit map fonts]  
OCR-A, OCR-B, GOTHIC725 Black,  
Kanji, Chinese character  
[Outline fonts]  
Price fonts 1, 2, and 3, DUTCH801  
Bold, BRUSH738 Regular,  
GOTHIC725 Black, TrueType font  
(3) CODE  
This parameter is to choose a command control code.  
AUTO  
{,|,}  
Automatically selected.  
ESC, LF, NUL  
MANUAL  
Control code is specified by a user.  
(4) MANUAL  
When MANUAL is selected for the CODE parameter, you need to  
specify each of the control codes 1 to 3 with hex. code.  
FF  
FE  
CODE1  
CODE2  
CODE3  
01  
00  
E2-19  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(5) PEEL OFF STATUS  
2.6.2 Parameter Setting  
(Cont.)  
This parameter is to choose whether the printer sends a strip wait  
status to the host in response to a status request command.  
OFF  
ON  
(6) USB I/F STATUS  
This parameter is to choose whether or not to return a response to the  
host via USB.  
OFF  
ON  
Disables sending a response via USB  
Enables sending a response via USB  
(7) FEED KEY  
This parameter is to choose the function of the FEED key.  
FEED  
PRINT  
Feeds one label.  
Prints data in the image buffer (The last printed data)  
(8) KANJI CODE  
This parameter is to choose a KANJI code.  
TYPE1  
TYPE2  
Windows code  
Original code  
After selecting a Kanji code, press [ENTER] key  
(9) EURO CODE  
This parameter is to choose a Euro code (€).  
“20” to “FF” (Specify the hex code in 2 bytes of ASCII code)  
FF  
FE  
21  
20  
(10) AUTO HD CHK  
This parameter is to choose whether to perform the auto print head  
check at a power on time.  
OFF  
ON  
Auto print head check is not performed.  
Auto print head check is performed.  
E2-20  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(11) WEB PRINTER  
2.6.2 Parameter Setting  
(Cont.)  
This parameter is to choose whether to use the printer as a web printer.  
When the web printer is enabled, the status of the printer connected to  
a network can be monitored through the web browser.  
OFF  
Disables web printer function  
ON INTERNAL Enables web printer function (using an internal  
memory)  
ON EXTERNAL Enables web printer function (using an external  
memory)  
(12) RBN NEAR END  
This parameter is to choose the remaining ribbon length where the  
ribbon near end is detected.  
NOTE:  
Since a detected remaining  
ribbon length has some margin of  
error, use the specified length as  
a guide.  
OFF  
Ribbon near end is not detected.  
30m  
Ribbon near end is detected when the remaining  
ribbon is 30-m long. (Equivalent to ribbon diameter  
of 38 mm)  
70m  
Ribbon near end is detected when the remaining  
ribbon is 70-m long. (Equivalent to ribbon diameter  
of 43 mm)  
(13) EX.I/O  
This parameter is to choose a type of the expansion I/O interface  
operating mode. This parameter needs to be set depending on the  
expansion I/O control specification of the device to be connected via  
the expansion I/O interface.  
TYPE1  
TYPE2  
Standard mode  
In-line mode  
(14) LBL/RBN END  
This parameter is to choose a printer processing when a label end or  
ribbon end is detected.  
TYPE1  
When a label/ribbon end is detected in the middle of  
printing, the printer immediately stops printing.  
Selectable only when the ribbon saving function is  
not activated.  
TYPE2  
When a label/ribbon end is detected in the middle of  
printing, the printer prints the half-finished label as  
far as possible, and stops when the next label is at the  
home position.  
NOTE:  
The type specified by the  
command may differ from the  
actual mode, depending on the  
status of this parameter. Also,  
the data transmission method  
differs partly.  
(15) MAXI CODE  
This parameter is to choose a Maxicode specification.  
TYPE1  
TYPE2  
Compatible with the current version  
Special specification  
For details, refer to the External  
Equipment Interface  
Specification.  
E2-21  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(16) XML  
This parameter is to choose a type of XML data to be printed.  
2.6.2 Parameter Setting  
(Cont.)  
OFF  
STD  
Disables XML data printing.  
Standard specification  
ORACLE  
SAP  
STD EXT  
Oracle  
SAP  
Standard specification (External memory)  
ORACLE EXT Oracle using an external memory  
SAP EXT SAP using an external memory  
(17) THRESHOLD SELECT  
This parameter is to choose which threshold value for the media  
sensor to validate.  
REFLECT  
TRANS.  
Reflective sensor  
Transmissive sensor  
Then, choose which value to use.  
MANUAL SET Threshold set in the Threshold mode takes  
effect.  
COMMAND SET Threshold set by command takes effect.  
(18) ENERGY TYPE  
This parameter is to choose an energy level applied to the print head.  
TRANSFER  
DIRECT  
Thermal transfer print method c  
Thermal direct print method d  
c When TRANSFER is selected for the Energy type parameter,  
choose a ribbon type.  
Semi resin1  
Semi resin2  
Resin1  
Semi-resin 1  
Semi-resin 2  
Resin 1  
Resin2  
Resin 2  
Reserve1 to Reserve6 Reserved  
d When DIRECT is selected for the Energy type parameter  
Standard  
Standard  
Reserve1 to Reserve9 Reserved  
(19) PW SAVE TIME  
This parameter is to set the length of time until the printer enters the  
sleep mode. (Unit: minute)  
240 min.  
239 min.  
2 min.  
1 min.  
E2-22  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.2 Parameter Setting  
(Cont.)  
2.6.2.3 PANEL  
(1) LCD LANGUAGE  
This parameter is to choose a language in which the LCD message is  
displayed.  
NOTE:  
The language displayed on  
panel is Japanese when  
Japanese is selected, and  
English when English, German,  
French, Dutch, Spanish, Italian;  
or Portuguese is selected.  
ENGLISH  
GERMAN  
FRANCH  
DUTCH  
SPANISH  
JAPANESE  
ITALIAN  
PORTUGUESE  
(2) MACHINE NAME  
This parameter is to choose whether to display the model name.  
OFF  
ON  
Hidden  
Displayed  
(3) PRINT PAGE  
This parameter is to choose whether to display the number of labels  
printed.  
OFF  
ON  
Hidden  
Displayed  
(4) IP ADDRESS  
This parameter is to choose whether to display the IP address.  
OFF  
ON  
Hidden  
Displayed  
(5) CONTRAST  
This parameter is to adjust the contrast of the LCD.  
50  
48  
High  
26  
24  
Low  
E2-23  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.2.4 PASSWORD  
(1) PASSWORD  
2.6.2 Parameter Setting  
(Cont.)  
This parameter is for system administrator only. Please do not change  
the setting for this parameter.  
2.6.3 Enabling LAN/WLAN  
The LAN/WLAN menu allows selecting whether or not to enable the  
LAN communication and SNMP.  
USER SYSTEM MODE  
<1>RESET  
(1) LAN/WLAN  
<2>PARAMETER SET  
<3>ADJUST SET  
<4>LAN/WLAN  
OFF  
ON (AUTO)  
ON (LAN)  
LAN and Wireless LAN are disabled.  
Automatically selected.  
LAN is enabled.  
ON (WLAN) Wireless LAN is enabled.  
(2) SNMP  
OFF  
ON  
SNMP is disabled.  
SNMP is enabled.  
2.6.4 Basic Program Setting The following table shows the contents of the Basic program setting  
menu.  
USER SYSTEM MODE  
Contents of the Basic Program Setting Menu  
<2>PARAMETER SET  
<3>ADJUST SET  
<4>LAN/WLAN  
<5>BASIC  
Menu  
BASIC  
Sub menu  
BASIC  
FILE MAINTENANCE  
TRACE  
EXPAND MODE  
(1) BASIC  
This parameter is to choose whether to enable the BASIC program.  
OFF  
ON  
Disables BASIC program.  
Enables BASIC program.  
(2) FILE MAINTENANCE  
The block number and BASIC program file name (up to 12 characters)  
stored in the BASIC program storage area are displayed. If file name  
exceeds 12 characters, the overflowing characters are not displayed.  
When no file is stored, a hyphen (“-“) is displayed in place of the file  
name.  
E2-24  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.4 Basic Program Setting  
(Cont.)  
(3) TRACE  
This parameter is to choose whether to enable tracing the BASIC  
program.  
OFF  
ON  
Disables tracing the BASIC program.  
Enables tracing the BASIC program.  
(4) EXPAND MODE  
The printer switches the mode to execute the BASIC program.  
The Z-Mode menu allows selecting whether or not to enable the Z-Mode  
(Zebra converter).  
2.6.5 Enabling Z-Mode  
USER SYSTEM MODE  
<3>ADJUST SET  
<4>LAN/WLAN  
<5>BASIC  
(1) Z-MODE  
OFF  
ON SETTING OFF  
Z-Mode is disabled.  
Z-Mode is enabled. BASIC system mode  
program is not started immediately.  
Z-Mode is enabled. BASIC system mode  
program is started immediately.  
<6>Z-MODE  
ON SETTING ON  
E2-25  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
The Auto Calibration menu allows selecting whether or not to enable the  
automatic calibration at a power on time. When the automatic calibration  
is activate, the printer feeds the media for about 160 mm each time the  
power is turned on or the top cover is opened, to detect a print start  
position.  
2.6.6 Automatic Calibration  
USER SYSTEM MODE  
<4>LAN/WLAN  
<5>BASIC  
<6>Z-MODE  
<7>AUTO CALIB  
(1) AUTO CALIB  
OFF  
Disabled.  
ON TRANS.  
ON REFLECT  
ON ALL  
Enabled. (Transmissive sensor)  
Enabled. (Reflective sensor)  
Enabled. (Transmissive & Reflective  
sensors)  
ON TRANS.+Bfeed  
ON REFLECT+Bfeed  
ON ALL+Bfeed  
Auto calibration + back feed  
(Transmissive sensor)  
Auto calibration + back feed  
(Reflective sensor)  
Auto calibration + back feed  
(Transmissive & Reflective sensors)  
NOTES:  
1. When AUTO CALIB is enabled, an automatic calibration is performed at  
an open/close of the print head and at a power on time.  
2. When AUTO CALIB is enabled, the media length, effective print length,  
sensor type, and whether to use ribbon or not specified by commands are  
ignored.  
3. This function is available only when the media pitch is 10.0 mm to 150.0  
mm.  
4. When the printer cannot detect the second black mark/gap, it will  
continue to feed the media for up to 500.0mm. If this does not work, the  
printer will stop, resulting in a paper jam.  
5. During an automatic calibration, the printer also feeds the ribbon. Even  
if the ribbon is not loaded, no error results. However, the print condition  
will be automatically changed to “No ribbon” after the calibration ends.  
6. When the cutter is installed and a previous issue was performed in cut  
issue mode, the media is cut and ejected after an automatic calibration  
completes.  
7. When a label end or a head open occurs during an automatic calibration,  
the printer stops, resulting in an error. Loading new media and closing  
the print head can clear the error and resume the automatic calibration.  
8. The media is fed backward after an auto calibration is performed if the  
reverse feed is enabled.  
E2-26  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
In the Dump Mode, data in the receive buffer are printed. Data are  
expressed in hexadecimal values. This operation allows verification of  
the programming commands or debug of the program.  
2.6.7 Dump Mode Setting  
USER SYSTEM MODE  
<5>BASIC  
(1) BUFFER  
This parameter is to choose the receive buffer to dump.  
<6>Z-MODE  
<7>AUTO CALIB  
<8>DUMP MODE  
RS-232C  
CENTRONICS  
LAN  
RS-232C receive buffer  
Centronics receive buffer  
Network I/F receive buffer  
BASIC Interpreter:  
BASIC1  
I/F Interpreter buffer  
BASIC Interpreter:  
BASIC2  
Interpreter buffer I/F  
USB receive buffer  
RFID receive buffer  
USB  
RFID  
(2) DUMP LIST  
This parameter is to choose the output destination.  
USB MEMORY Saves in the USB memory. c  
PRINT  
Prints out d  
c When USB MEMORY is selected:  
A file is automatically created in the USB memory and named in the  
following format based on the printer model and saved date.  
NOTE:  
If a file with the same name  
already exists in the USB  
memory, it will be overwritten.  
/ATA0/DUMP/B-EX4T1_DUMP_1007291030.BIN  
(e.g. B-EX4T Type1, 10:30, July 29, 2010)  
d When PRINT is selected:  
Choose a printing method.  
ON DEMAND Prints 166 lines of data (approx. 50 cm), then  
stops. Subsequent data is printed when the  
[ENTER] key is pressed.  
ALL  
Prints all data in the receive buffer.  
E2-27  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.7 Dump Mode Setting  
(Cont.)  
The data in the receive buffer is printed as follows.  
:
:
:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  
................  
................  
................  
................  
{AX;+000,+000,+0  
0|}{D0760,1100,0  
740|}{C|}{LC;003  
0,0020,0030,0660  
0,2|}{LC;0070,0  
020,0070,0660,0,  
9|}{LC;0050,0020  
Print Conditions  
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  
7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30  
30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30  
37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33  
30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30  
2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30  
30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C  
Printing width: 3.9 inches  
(Approx. 100 mm)  
Sensor selection: None  
Print speed: 6”/sec. (203 dpi)  
5”/sec. (305 dpi)  
Printing mode: Depends on the  
selection in use.  
16 bytes/line  
Data is printed in the order from  
the new one to the old one.  
Data specified by the receive  
buffer write pointer will be  
printed in boldface.  
39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30  
:
:
:
44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30  
33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30  
30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C  
DEFGHIJ|}{PC10;0  
350,0400,1,1,K,0  
0,B=ABCDefghijkl  
6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30  
2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C  
mnop|}{PV02;0330  
0660,0270,0250,  
A,00,B=B|}{PV03;  
41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B  
:
:
:
3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30  
35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30  
41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00  
;0900,0180,T,H,0  
5,A,0=1234567890  
ABCDE|}.........  
:
:
:
Receive Buffer Size  
NOTE:  
Interface  
RS-232C  
203 dpi  
305 dpi  
If an error occurs while printing,  
the printer stops printing and  
shows an error message.  
After clearing the error, the  
printer does not resume printing  
automatically.  
6MB (393216 lines)  
6MB (393216 lines)  
6MB (393216 lines)  
8KB (512 lines)  
6MB (393216 lines)  
6MB (393216 lines)  
6MB (393216 lines)  
8KB (512 lines)  
Centronics  
LAN  
BASIC 1  
BASIC 2  
USB  
8KB (512 lines)  
8KB (512 lines)  
6MB (393216 lines)  
8KB (512 lines)  
6MB (393216 lines)  
8KB (512 lines)  
RFID  
Required Media Length  
Interface  
RS-232C  
Centronics  
LAN  
203 dpi  
1189.2 m  
1189.2 m  
1189.2 m  
2 m  
305 dpi  
1189.2 m  
1189.2 m  
1189.2 m  
2 m  
BASIC 1  
BASIC 2  
USB  
2 m  
2 m  
1189.2 m  
1189.2 m  
RFID  
2 m  
2 m  
*: Media length required for printing all data in the receive buffer.  
E2-28  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
The Log menu allows saving print logs in a USB memory.  
2.6.8 Logging  
(1) LOG  
PRINTER TO USB  
USER SYSTEM MODE  
<6>Z-MODE  
Saves print logs in the USB memory.  
<7>AUTO CALIB  
<8>DUMP MODE  
<9>LOG  
A file is automatically created in the USB memory and named in the  
following format based on the printer model and saved date.  
/ATA0/LOG/B-EX4T1_LOG_1007291030.TXT  
(e.g. B-EX4T Type1, 10:30, July 29, 2010)  
NOTE:  
If a file with the same name  
already exists in the USB  
memory, it will be overwritten.  
E2-29  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.9 System Mode  
How to enter the System Mode  
Power ON while holding down  
[FEED]&[PAUSE]  
System Mode  
Power OFF  
Power ON while holding down  
[MODE]  
The System Mode consists of the following menus.  
<1>DIAG.  
Used to check and print the printer system information and  
maintenance counter status.  
<2>PARAMETER SET (Section 2.6.2)  
Used to set the parameters for each printer function.  
<3>ADJUST SET (Section 2.9)  
Used to fine adjust the print position, cut position, print tone, etc.  
<4>TEST PRINT (Section 2.8)  
Used to perform print tests.  
<5>SENSOR ADJUST  
Used to check the sensor statuses and set each sensor.  
<6>RAM CLEAR  
Used to perform a RAM clear. DO NOT USE this menu.  
<7>INTERFACE (Section 2.6.10)  
Used to set the interface parameters.  
<8>BASIC (Section 2.6.4)  
Used to set the function of basic program when it is loaded to the  
printer.  
<9>FOR FACTORY  
Used for an in-process inspection. DO NOT USE this menu.  
<10>RFID  
Used to set RFID related parameters.  
<11>RTC (Section 2.6.11)  
Used to set the date and time of the real time clock, enable or disable  
the low battery check, and choose a real time renewal timing.  
<12>Z-MODE (Section 2.6.5)  
Same as BASIC  
<13>USB MEMORY (Section 2.6.12)  
Used to copy data to/from USB memory.  
<14>RESET  
Used to reset the printer.  
E2-30  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.10 Interface Setting  
The Interface menu allows configuring printer interface parameters.  
The following table shows the contents of the Interface menu.  
SYSTEM MODE  
<4>TEST PRINT  
<5>SENSOR ADJUST  
<6>RAM CLEAR  
<7>INTERFACE  
Contents of the Interface Menu  
Menu  
Sub menu  
Parameter  
Interface  
NETWORK  
LAN/WLAN  
SNMP  
SETTING  
BASIC INFORMATION  
IP ADDRESS  
GATEWAY ADDRESS  
SUBNET MASK  
SOCKET PORT  
PORT NUMBER  
DHCP  
DHCP CLIENT ID  
DHCP HOST NAME  
WLAN STANDARD  
WLAN MODE  
DEFAULT KEY  
802.11B CHANNEL  
802.11B BAUD  
802.11G CHANNEL  
802.11G BAUD  
WLAN POWER SAVE  
WINS  
WINS ADDRESS  
LPR  
USB  
RS-232C  
SPEED  
DATA LENGTH  
STOP BIT  
PARITY  
CONTROL  
ACK/BUSY  
INPU PRIME  
PLUG & PLAY  
CENTRO.  
E2-31  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.10 Interface Setting  
(Cont.)  
2.6.10.1 Network Setting  
(1) LAN/WLAN  
OFF  
ON (AUTO)  
ON (LAN)  
LAN and Wireless LAN are disabled.  
Automatically selected.  
LAN is enabled.  
ON (WLAN) Wireless LAN is enabled.  
(2) SNMP  
OFF  
ON  
SNMP is disabled.  
SNMP is enabled.  
(3) BASIC INFORMATION  
The following information is displayed.  
IP Address  
Gateway address  
Subnet mask  
Socket port status  
Socket port number  
(4) IP ADDRESS  
192  
168  
020  
020  
255  
010  
010  
000  
(5) GATEWAY ADDRESS  
192  
168  
255  
(6) SUBNET MASK  
255  
(7) SOCKET PORT  
OFF  
ON  
Socket port is disabled.  
Socket port is enabled.  
E2-32  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(8) PORT NUMBER  
2.6.10 Interface Setting  
(Cont.)  
65535  
65534  
00001  
00000  
(9) DHCP  
OFF  
ON  
DHCP is disabled.  
DHCP is enabled.  
(10) DHCP CLIENT ID  
ASCII  
HEX  
DHCP client ID is entered with ASCII code. c  
DHCP client ID is entered with Hex. code. d  
c When ASCII is selected:  
Enter 64 characters with ASCII code.  
d When HEX is selected:  
Enter 64 characters with Hex. code.  
(11) DHCP HOST NAME  
Enter 32 characters with ASCII code.  
(12) WLAN STANDARD  
11b/g  
11b  
11g  
E2-33  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(13) WLAN MODE  
This parameter is to choose the connection mode and authentication.  
2.6.10 Interface Setting  
(Cont.)  
ADHOC  
OPEN  
OFF  
WEP40  
WEP104  
WEP40  
WEP104  
OFF  
SHARED Not used  
OPEN  
INFRA  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
WEP40  
WEP104  
SHARED  
802.1x  
OPEN  
TLS  
TTLS  
LEAP  
PEAP  
MD5  
EAP-FAST  
EAP-MD5  
SHARED KEY  
NETWORK EAP  
OPEN  
WPA  
TLS  
TTLS  
LEAP  
PEAP  
EAP-FAST  
NETWORK EAP  
OPEN  
WPA-PSK  
WPA2  
TLS  
TTLS  
LEAP  
PEAP  
EAP-FAST  
NETWORK EAP  
WPA2-PSK  
E2-34  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(14) DEFAULT KEY  
2.6.10 Interface Setting  
(Cont.)  
This parameter is to choose a WEP key.  
4
1
(15) 802.11b CHANNEL  
This parameter is to choose a channel for 802.11b WLAN.  
14  
1
(16) 802.11b BAUD  
This parameter is to choose a baud rate for 802.11b WLAN.  
11M  
5.5M  
2M  
1M  
(17) 802.11g CHANNEL  
This parameter is to choose a channel for 802.11g. WLAN.  
14  
1
(18) 802.11g BAUD  
This parameter is to choose a baud rate for 802.11g WLAN.  
54M  
48M  
36M  
24M  
18M  
12M  
9M  
6M  
11M  
5.5M  
2M  
1M  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(19) WLAN POWER SAVE  
2.6.10 Interface Setting  
(Cont.)  
This parameter is to choose whether to enable the power save function  
while WLAN communication.  
OFF  
ON  
Power save function is disabled.  
Power save function is enabled.  
(20) WINS  
OFF  
WINS is disabled.  
ON (MANUAL) WINS is enabled. (Manual)  
ON (DHCP)  
WINS is enabled. (DHCP)  
(21) WINS ADDRESS  
The WINS address is displayed.  
(22) LPR  
OFF  
LPR is disabled.  
LPR is enabled.  
ON  
2.6.10.2 USB  
(1) USB SERIAL ID  
OFF  
ON  
USB serial ID is disabled.  
USB serial ID is enabled.  
2.6.10.3 RS-232C  
(1) SPEED  
2400 bps  
4800 bps  
9600 bps  
19200 bps  
38400 bps  
115200 bps  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
(2) DATA LENGTH  
2.6.10 Interface Setting  
(Cont.)  
8 bits  
7 bits  
(3) STOP BIT  
1 bit  
2 bits  
(4) PARITY  
NONE  
EVEN  
ODD  
(5) CONTROL  
XON+READY AUTO  
XON+XOFF AUTO  
READY/BUSY RTS  
XON+XOFF  
XON/XOFF mode  
XON/XOFF+READY/BUSY mode  
RTS mode  
XON/XOFF mode  
READY/BUSY mode  
READY/BUSY  
2.6.10.4 CENTRO.  
(1) ACK/BUSY  
This parameter is to choose an ACK/BUSY timing.  
TYPE1  
A rise of ACK signal and a release of BUSY occur at the  
same time.  
TYPE2  
A fall of ACK signal and a release of BUSY occur at the  
same time.  
(2) INPUT PRIME  
This parameter is to choose whether to enable a rest operation when  
INIT signal is ON.  
OFF  
ON  
(3) PLUG & PLAY  
OFF  
ON  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
2.6.11 Real Time Clock (RTC)  
The RTC menu allows setting the date and time, enabling the battery  
check function, and selecting the RTC data renewal timing while printing.  
SYSTEM MODE  
<8>BASIC  
The Real Time Clock Setting is effective only when an optional RTC &  
USB Host Interface Card, B-EX700-RTC-QM-R, is installed.  
<9>FOR FACTORY  
<10>RFID  
(1) DATE TIME  
<11>RTC  
This parameter is to set date and time.  
YY/MM/DD  
Hh:mm:ss  
00  
00  
00  
00  
[RIGHT]  
00  
00  
(2) BATTERY CHECK  
This parameter is to choose whether or not to enable the low battery  
check function.  
OFF  
ON  
(3) RENEWAL  
This parameter is to choose when date and time are updated while  
printing.  
BATCH  
As the real time clock data is read only for the  
first media in a batch the same time is printed on  
the all media.  
PAGE  
As the real time clock data is read at the start of  
printing each media, a real time can be printed on  
each media.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.6 Printer Setting  
The USB Memory menu allows copying data from a USB memory to the  
printer and saving data from the printer to a USB memory.  
2.6.12 Copying Data to/from  
USB Memory  
USB memory can be used only when an optional RTC & USB Host  
Interface Card, B-EX700-RTC-QM-R, is installed.  
SYSTEM MODE  
<10>RFID  
(1) USB TO PRINTER  
<11>RTC  
This parameter is to copy data from a USB memory to the printer.  
<12>Z-MODE  
<13>USB MEMORY  
COPIED DATA Data including firmware (BOOT/MAIN/  
CG/KANJI/HTML), storage area information,  
and parameter settings  
CONFIG FILE  
File containing firmware (BOOT/MAIN/  
CG/KANJI/HTML)  
1. When the file selection screen is displayed, choose a file to be copied.  
2. The confirmation message is displayed.  
3. The data is read from the USB memory. It takes 3 to 5 minutes to  
read all information.  
(2) PRINTER TO USB  
This parameter is to save the firmware (BOOT/MAIN/CG/  
KANJI/HTML), storage area information, and parameter settings to a  
USB memory.  
ALL  
1. The confirmation message is displayed.  
2. The data is copied to the USB memory. It takes approx. 40 seconds to  
save all information.  
A file is automatically created in the USB memory and named in the  
following format based on the printer model and saved date.  
NOTE:  
If a file with the same name  
already exists in the USB  
memory, it will be overwritten.  
/ATA0/SYSTEM/B-EX4T1-T1105.DAT  
(e.g. B-EX4T Type1, 305 dpi model, November 5)  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
2.7 Installing the Printer Drivers  
2.7.1 Introduction  
This chapter describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your  
Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions  
and limitations.  
2.7.2 General Description  
(1) Features  
Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA  
bar code printer, as well as the easy-to-use general printers.  
You can use this printer by connecting a USB cable, or a LAN cable to your host computer.  
(2) System Requirements  
To install the TOSHIBA printer driver on your host computer, the following system and environment are  
required:  
Operating system: Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows  
Server 2008, Windows 7 or Windows Server 2008 R2  
Hardware:  
A DOS-/V (IBM PC/AT compatible) machine running an above operating system.  
Interface:  
• USB interface  
• LAN interface  
2.7.3 Installing the Printer Driver  
The installation procedure of this printer driver differs depending on the printer models and the connection  
methods. Follow the procedure for the appropriate condition to install the printer driver.  
If the older version of this printer driver has been already installed, be sure to uninstall it first, restart the printer,  
and install the latest printer driver. See Section 2.7.10 Uninstalling the Printer Driver.  
Installation method for each operating system  
Connection method  
OS  
Plug and Play is not used.  
LAN  
Plug and Play is used.  
USB  
Windows 2000  
Section 2.7.5 Installation under Section 2.7.7 Installation under Windows 2000  
Windows 2000/XP/Server2003 (USB interface with plug and play enabled)  
Section 2.7.8 Installation under Windows  
Windows XP  
Windows Server  
2003  
XP/Server2003 (USB interface with plug and play  
enabled.)  
Windows Vista  
Section 2.7.6 Installation under Section 2.7.9 Installation under Windows  
Windows Vista/Server2008/7  
Vista/Server2008/7 (USB connection with plug and  
play enabled)  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
2.7.4 Preparation for Installation  
(1) Access Toshiba TEC web site at the following address and download the printer driver install file  
“TPCL72M2E.exe” to the local disc.  
http://www.toshibatec-ris.com/products/barcode/download/driver_agreement.html  
Note: If you do not agree with the Software License Agreement, you cannot download the file.  
(2) Double-click the downloaded “TPCL72M2E.exe”,  
and the “TPCL PRINTER DRIVER – Installshield  
Wizard” is displayed. Click the [Next] button.  
Note: Log on as the user with administrative  
privilege.  
When the User Account Control screen is  
displayed under Windows  
Vista/Server2008/7/Server2008R2, click on  
the “Allow”.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(3) The “Software License Agreement” is displayed.  
Select “I accept the terms of the license  
agreement” and click the [Next] button.  
Note: If you do not agree with the Software  
License Agreement, you cannot download  
the file.  
(4) When you click the [Install] button, the printer  
driver install file is created in “C:\TEC_DRV”.  
Note: The folder name cannot be changed from  
“C:\TEC_DRV”.  
(5) When the installation is completed, click the  
[Finish] button.  
Note: In the case of Windows Vista/Server2008/7/  
Server2008R2, the screen on the right will  
appear. Click the “Install this driver  
software anyway”.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
2.7.5 Installation under Windows 2000/XP/Server2003  
(1) Turn on the PC.  
Note: Log on as the user with administrative privilege.  
(2) Select the “Start”, “Printer and FAX” to show the printer folder.  
Supplement: In the case of Windows 2000, select “Start”, “Setting”, and “Printer”. If the “Printer and  
FAX” folder is not found, click the “Control Panel” and select the “Printer and FAX”.  
In the case of the category view, click the “Printer and Other Hardware” and select the  
“Printer and FAX”.  
(3) Select the “Add printer” from the File menu. The “Add Printer Wizard” is displayed.  
(4) Click the [Next] button in the “Add Printer  
Wizard”.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(5) Select the “Local printer attached to this  
computer” and click the [Next] button.  
Note: Do not check the “Automatically detect and  
install my Plug and Play printer” checkbox.  
Even in the case of specifying the network printer  
or a printer connected to other PC, be sure to  
choose the local printer in this step. This setting is  
changed after the installation is completed.  
(6) Specify a printer port and click the [Next] button.  
(7) When the “Install Printer Software” screen  
appears, click the [Have Disk] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(8) Specify the printer driver install folder  
(C:/TEC_DRV) created in Section 2.7.4  
Preparation for Installation, and click the [Open]  
button. Select the “TEC.inf” and click the [OK]  
button.  
(9) The list of the installable printer is displayed.  
(10) Select the model to be installed, and click the [Next] button.  
(Example: B-SA4T)  
(11) Select the “Replace existing driver”, and click the  
[Next] button.  
Supplement: This step will be omitted when the  
printer driver is installed for the  
first time.  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(12) Select whether or not to use the printer as a default  
printer, then click the [Next] button.  
(13) Select whether or not to share the printer with  
other users on the network, then click the [Next]  
button.  
(14) Select whether or not to perform a print test, then  
click the [Next] button.  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(15) When the “Completing the Add Printer Wizard” is  
displayed, click the [Finish] button.  
(16) When the screen on the right appears, click the  
[Continue Anyway] button.  
Note: “Digital Signature Not Found” message  
may be displayed. In that case, click the  
[Yes] button.  
(17) Installation of the printer driver starts.  
(18) When the installation is completed, a new printer icon will be added to the “Printer” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
2.7.6 Installation under Windows Vista/Server2008/7/Server2008R2  
(1) Turn on the PC.  
Note: Log on as the user with administrative privilege.  
(2) Select “Start”, “Control Panel”, “Hardware and Sound”, and “Printer” to open the printer folder.  
Supplement: Entering “Printer” in the Search box of the Start menu causes the “Printer” to be shown in  
the Program.  
(3) Click the “Install a Printer” to start adding a printer.  
(4) Select the “Add a local printer”.  
(5) Select a printer port, and click the [Next] button.  
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2.7 Installing the Printer Drivers  
(6) When the screen on the right appears, select  
“TEC” from the Manufacturer list.  
(7) The list of the installable printer models are  
displayed.  
(8) Select a model to be installed, then click the [Next] button.  
(9) Select the “Replace the current driver”, and click  
the [Next] button.  
Supplement: This step will be omitted when the  
printer driver is installed for the first  
time.  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(10) Select whether or not to use the printer as a default  
printer, then click the [Next] button.  
(11) Installation starts.  
(12) When the installation is completed, the “Add  
Printer” screen is displayed. At this time, a new  
printer icon is added to the “Printer” folder. Click  
the [Finish] button.  
If you want to perform a print test, click the [Print  
a test page] button.  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
2.7.7 Installation under Windows 2000 (USB with Plug & Play Enabled)  
(1) Turn on the PC.  
Note: Log on as the user with administrative privilege.  
(2) Turn on the printer and connect it to the PC with a USB cable.  
(3) “USB DEVICE” is detected and “USB Print support” is automatically installed.  
(4) After a while, the “Found New Hardware Wizard”  
is displayed. Click the [Next] button.  
(5) Select the “Search for a suitable driver for my  
device (recommended)”, and click the [Next]  
button.  
(6) Check the “Specify a location” checkbox, then  
click the [Next] button.  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(7) Click the [Browse] button. Specify the folder  
(C:\TEC_DRV) created in Section 2.7.4, and click  
the [Next] button.  
(8) Make sure the driver of this device has been  
detected, then click the [Next] button.  
(9) When the screen on the right is displayed, click the  
[Yes] button.  
(10) When the “Completing the Found New  
Hardware Wizard” is displayed, click the  
[Finish] button.  
(11) When the installation is completed, a new printer icon is added to the Printer folder.  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
2.7.8 Installation under Windows XP/Server2003 (USB with Plug & Play enabled)  
(1) Turn on the PC.  
Note: Log on as the user with administrative privilege.  
(2) Turn on the printer, and connect it to the PC with a USB cable.  
(3) “USB DEVICE” is detected, and the “USB Print Support” is automatically installed.  
(4) After a while, new devices are detected.  
(5) When the “Found New Hardware Wizard” is  
displayed, select “Install from a list or specific  
location [Advanced]” and click the [Next] button.  
(6) Select the “Search for the best driver in these  
locations”, check the “Include this location in the  
search” checkbox, and click the [Browse] button.  
Specify the folder (C:\TEC_DRV) created in  
Section 2.7.4, and click the [Next] button.  
(7) When the screen on the right appears, click the  
[Continue Anyway] button.  
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2.7 Installing the Printer Drivers  
(8) When the “Completing the Found New Hardware  
Wizard” is displayed, click the [Finish] button.  
(9) When the installation is completed, a new printer icon is added to the Printer folder.  
2.7.9 Installation under Windows Vista/Server 2008/7/Server2008R2 (USB with Plug &  
Play Enabled)  
(1) Turn on the PC.  
Note: Log on as the user with administrative privilege.  
(2) Turn on the printer and connect it to the PC with a USB cable.  
(3) Installation of the device driver software is automatically started.  
(4) After a while, the printer driver installation is completed.  
(5) When the installation is completed, a new printer icon is added to the Printer folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
2.7.10 Uninstalling the Printer Driver  
1) To delete the printer drivers except for V6.5 Build75 and V6.5 Build77  
In the following cases, be sure to uninstall the printer driver using the procedure below.  
When the same version is installed again.  
When an older version has been already installed.  
When the installation is canceled on the way or when the [No] is selected at a confirmation of the digital  
signature.  
When the printer driver cannot be installed for some reason.  
Notes: 1. When installing the printer driver with Plug & Play enabled, turn OFF the printer first.  
2 When the printer driver is deleted, the information of the registered stocks and bar codes are also  
deleted. This information can be saved in a file beforehand by using the export function, and  
restored by using the import function after re-installation of the printer driver.  
z Deleting the printer drivers except for V7.2 M-2  
Before deleting the printer driver except for V7.2 M-2, follow the procedure described in Section 2.7.4  
Preparation for Installation. Doing this causes the previously installed printer driver to be updated and  
creates the shortcut of the Driver Wizard in the TPCL Printer Driver of TOSHIBA TEC folder.  
However, it is not possible to update the printer driver which is older than V6.9.3 M-0. For such versions,  
first delete “C:\TEC_DRV” folder, then conduct the Preparation for Installation. When the preparation is  
completed, the shortcut of the “Driver Wizard” is created in the TPCL Printer Driver folder.  
z How to uninstall the printer driver  
(1) Select the “Start”, “All programs”, “TOSHIBA  
TEC”, “TPCL Printer Driver”, and “Driver  
Wizard”.  
Note: Log on as the user with administrative  
privilege.  
Exit the all Windows applications before  
performing the above operation. Confirm  
that there is no print job in the spooler, then  
close the spooler and the printer folder.  
In the case of Windows Vista/Server  
2008/7/Server2008R2, the User Account Control  
screen may appear. In that case, click the [Allow].  
(2) Select the “Remove printer drivers”, and click  
the [Next] button.  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
(3) Select the “Automatically remove all TEC  
Printer Drivers”, and click the [Next] button.  
(4) Click the [Finish] button to start to delete the  
printer drivers.  
(5) When the “Restart System” screen is displayed,  
click the [Restart] button.  
(6) When the printer driver is deleted successfully, the  
screen on the right is displayed.  
Note: If the deletion of the printer driver failed,  
retry from Steps 1 to 5 until the deletion  
succeeds.  
Note: In the case a network printer has been installed in multiple user accounts under Windows  
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ENGLISH VERSION EO1-33089  
2.7 Installing the Printer Drivers  
Vista/server 2008/7/Server2008R2, it is not possible to delete the printer driver. First, delete the  
printer icon from each user account, then delete the printer driver.  
z Deleting the setup information configured during the preparation  
(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.  
Note: Log on as the user with administrative privilege.  
(2) Select the “TPCL Printer Driver Vx.x (version)” or “TEC Printer Driver Install file” from the list, then  
click the [Delete] button.  
(3) When the confirmation message is displayed, click the [Yes] button.  
(4) When the “Uninstall completed” screen appears, click the [Finish] button.  
2) To delete the V6.5 Build75 or V6.5 Build77  
(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.  
Note: Log on as the user with administrative privilege.  
(2) Select the “TEC **** printer” from the “Edit/Remove Programs”, and click the [Add and delete].  
(**** indicates a printer model name. For example, B-SA4T, etc.)  
(3) Confirm that the selected file in the “File Delete confirmation” window is correct, then click the [Yes]  
button.  
(4) When “Uninstall completed” is displayed, click the [OK] button.  
Note: If you deleted the printer icon without performing Steps 1 to 4 above, delete the setup information  
through the “Add/Remove Programs” after re-installing the printer driver.  
(5) When the deletion is completed, reboot the PC.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.8 Print Test  
After your operating environment has been set, perform a print test.  
2.8 Print Test  
1. Perform a print test by using the Printer Driver or an Issue Command.  
The printer driver’s Properties screen allows you to set the  
communication conditions, media size, and other printing conditions  
in accordance with your operating environment. For details, refer to  
the Help for the Windows Printer Drivers screen.  
Example: Stock tab display of the Printer Driver’s Properties Screen  
Print Method  
Sensor  
Label Gap  
Issue Mode  
Post-print Action  
(Cut)  
Print Speed  
Fine Adjustment  
Print Method:  
Sensor:  
Direct thermal or thermal transfer is selectable.  
Media sensor type is selectable.  
Issue Mode:  
Batch, strip or cut is selectable.  
Post-print Action: Whether to use the cutter or not is selectable.  
Fine Adjustment: Adjustment values for the feed amount, cut/strip  
position, etc. can be set.  
2. Confirm the print test result.  
When a print start position, cut/strip position, or print tone needs to  
be adjusted: Section 2.9 Position and Print Tone Fine  
Adjustment  
When pre-printed media is used, and if a print start position is not  
properly detected: Section 2.10 Threshold Setting  
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ENGLISH VERSION EO1-33089  
2.8 Print Test  
When using a Strip Module or an optional Cutter Module  
2.8 Print Test (Cont.)  
It is necessary to set the issue mode, cut/strip position, etc. on the Printer  
Driver or with TPCL (TEC Printer Command Language) in accordance  
with your printing condition.  
For details of the TPCL, refer to the B-EX4T/EX6T Series External  
Equipment Interface Specification.  
Regarding how to use the Printer Driver, refer to the Help for the  
Windows Printer Drivers screen.  
To gain maximum performance and life from the Cutter Module or Strip  
Module, periodic cleaning is required.  
Before starting a cleaning, be sure to TURN OFF the printer to avoid risk  
of injury.  
For details of cleaning, refer to Section 4.1.3 Optional Cutter Module.  
E2-59  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment  
This section describes how to fine adjust a print start position, cut/strip  
position, reverse feed amount, print tone, and ribbon motor torque.  
When a fine adjustment is required, follow the procedure below.  
2.9 Position and Print  
Tone Fine  
Adjustment  
Power ON  
ONLINE Mode  
Power OFF  
[PAUSE]  
PAUSE state  
Hold down [RESTART]  
User System Mode  
Reset  
Hold down [MODE]  
Parameter setting (Section 2.6.2)  
Fine adjustment (Section 2.9)  
LAN/WLAN (Section 2.6.3)  
BASIC (Section 2.6.4)  
Z-MODE (Section 2.6.5)  
AUTO calibration (Section 2.6.6)  
Dump mode (Section 2.6.7)  
Log (Section 2.6.8)  
2.9.1 Fine Adjustment  
Contents of the Fine Adjustment Menu  
USER SYSTEM MODE  
<1>RESET  
Menu  
Adjust set  
Parameter  
FEED ADJ.  
Adjusts the feed amount to the  
print start position  
<2>PARAMETER SET  
<3>ADJUST SET  
<4>LAN/WLAN  
CUT ADJ.  
BACK ADJ.  
X ADJUST  
Adjusts the cut or strip position.  
Adjusts the reverse feed amount.  
Adjusts the print position in X  
coordinate (horizontal direction)  
Adjusts the print tone for thermal  
transfer printing.  
Adjusts the print tone for direct  
thermal printing.  
Adjusts the ribbon take-up motor  
drive voltage.  
TONE ADJ. (TRANS.)  
TONE ADJ. (DIRECT)  
RBN ADJ. <FW>  
RBN ADJ. <BK>  
Adjusts the ribbon feed motor  
drive voltage.  
THRESHOLD <REFL.>  
THRESHOLD <TRANS.>  
Sets a fine adjustment value for the  
threshold for the reflective sensor.  
Sets a fine adjustment value for the  
threshold for the transmissive  
sensor.  
NOTE:  
The printer driver’s properties screen also has Parameter Fine Adjustment  
menu.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment  
2.9.1 Fine Adjustment(Cont.)  
(1) FEED ADJ.  
Print start position is shifted by fine adjusting the feed amount.  
50.0mm  
49.9mm  
-49.9mm  
-50.0mm  
Example of Print Start Position Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the print start  
position is shifted forward.  
Feed Direction  
One label  
Print Start Position  
3mm  
When setting +0.0 mm  
Feed Direction  
One label  
When setting –3.0 mm  
Print Start Position  
Compared with “+0.0mm” position, the print start  
position is shifted backward.  
3mm  
Feed Direction  
One label  
Print Start Position  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment  
2.9.1 Fine Adjustment(Cont.)  
(2) CUT ADJ.  
Cut position or peel-off position is shifted by fine adjusting the feed  
amount.  
50.0mm  
49.9mm  
-49.9mm  
-50.0mm  
Example of Cut Position Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the cut position  
is shifted forward.  
Feed Direction  
Feed Direction  
Cut Position  
3mm  
When setting +0.0 mm  
Cut Position  
3mm  
When setting –3.0 mm  
Compared with “+0.0mm” position, the cut position  
is shifted backward.  
Feed Direction  
Cut Position  
Example of Peel-off Position Fine Adjustment  
Print Head  
Label  
When setting +3.0 mm  
Compared with “+0.0mm” position, the peel-off  
position is shifted forward.  
Platen  
Strip Plate  
Backing Paper  
When setting +0.0 mm  
When setting –3.0 mm  
Compared with “+0.0mm” position, the peel-off  
position is shifted backward.  
Feed Direction  
E2-62  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment  
2.9.1 Fine Adjustment(Cont.)  
(3) BACK ADJ.  
Reverse feed amount to the next print start position is fine adjusted.  
9.9mm  
9.8mm  
-9.8mm  
-9.9mm  
Example of Reverse Feed Amount Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the print start position  
after a reverse feed is shifted forward.  
Feed Direction  
Print Start Position after a  
reverse feed  
3mm  
When setting +0.0 mm  
When setting –3.0 mm  
Feed Direction  
Print Start Position after a  
reverse feed  
3mm  
Compared with “+0.0mm” position, the print start position  
after a reverse feed is shifted backward.  
Feed Direction  
Print Start Position after a  
reverse feed  
NOTE:  
Depending on the print conditions, a label may not return to the home  
position with a reverse feed, even if a reverse feed amount is specified to  
the same length as the forward feed.  
On the following conditions, the media may not return to the home  
position, resulting in an error.  
The media sensor is used.  
The media pitch is almost the same as the distance between the print  
head and the media sensors (75.5 mm.)  
A printer action includes a reverse feed (such as cut issues, strip issues,  
and automatic forward feed standby.)  
To prevent an error from occurring, the reverse feed amount needs to be  
increased by performing the back feed fine adjustment in the positive (+)  
direction.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment  
2.9.1 Fine Adjustment(Cont.)  
(4) X ADJUST  
Print position in X-coordinate (horizontal direction) is fine adjusted.  
99.5mm  
99.4mm  
-99.4mm  
-99.5mm  
Example of X Coordinate Fine Adjustment  
X
Top Down Printing  
Y
When setting –50.0 mm  
Compared with “+0.0mm” position, the print position  
is shifted to the left.  
ABC  
Y
Bottom First Printing  
50.0mm  
X
When setting +0.0 mm  
ABC  
When setting +50.0 mm  
50.0mm  
Compared with “+0.0mm” position, the print position  
is shifted to the right.  
ABC  
E2-64  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment  
2.9.1 Fine Adjustment(Cont.)  
(5) TONE ADJ.(TRANS.)  
Print tone for the thermal transfer printing is fine adjusted.  
Darker  
+10  
+9  
+0  
Standard  
-19  
-20  
Lighter  
(6) TONE ADJ.(DIRECT.)  
Print tone for the direct thermal printing is fine adjusted.  
Darker  
+10  
+9  
+0  
Standard  
-19  
-20  
Lighter  
(7) RBN ADJ.<FW>  
When the ribbon is slack or wrinkled and printing is affected, fine  
adjust the ribbon motor torque.  
+10  
+9  
High  
Motor torque  
-14  
-15  
Low  
E2-65  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.9 Position and Print Tone Fine Adjustment  
2.9.1 Fine Adjustment (Cont.)  
(8) RBN ADJ.<BK>  
When the ribbon is slack or wrinkled and printing is affected, fine  
adjust the ribbon motor torque.  
+10  
+9  
High  
Motor torque  
-14  
-15  
Low  
(9) THRESHOLD <REFL.>  
When you perform a threshold setting for the reflective sensor and found  
the threshold needs to be adjusted, set a fine adjustment value.  
This menu is accessible directly from the Threshold Setting Mode so that  
the threshold can be manually set right away.  
Manually set threshold = Peak voltage – The value set here  
For details, refer to Section 2.10.  
NOTE:  
When “0.0 V” is se for this  
parameter, it is automatically  
corrected to 1.0V (default)  
after the power is turned OFF  
then ON.  
4.0V  
3.9V  
0.1V  
0.0V  
(10) THRESHOLD <TRANS.>  
When you perform a threshold setting for the Transmissive sensor and  
found the threshold needs to be adjusted, set a fine adjustment value.  
This menu is accessible directly from the Threshold Setting Mode so that  
the threshold can be manually set right away. .  
Manually set threshold = Peak voltage – The value set here  
For details, refer to Section 2.10.  
NOTE:  
When “0.0 V” is se for this  
parameter, it is automatically  
corrected to 1.4V (default)  
after the power is turned OFF  
then ON.  
4.0V  
3.9V  
0.1V  
0.0V  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.10 Threshold Setting  
To maintain a constant print position the printer uses the media sensor to  
detect a print start position according to the difference of voltage between  
a print area and a gap or black mark. When the media is pre-printed, the  
darker (or more dense) inks can interfere with this process causing paper  
jam errors.  
2.10 Threshold Setting  
To get around this problem, first, try an automatic threshold setting.  
If the problem still occurs, then, the threshold voltage needs to be fine  
adjusted.  
Threshold is a voltage level by which the printer determines whether a  
print area or a gap/a black mark is being detected by the media sensor.  
The threshold is a boundary between a print area and a gap/black mark,  
and should be a midpoint of their voltage levels.  
Power ON  
ONLINE Mode  
[PAUSE]  
Power OFF  
PAUSE state  
Hold down [PAUSE]  
Threshold Setting Mode  
Reflective sensor  
Transmissive sensor  
(1) Load the media to be used.  
(2) Choose 1) or 2) depending on the sensor type to be used, then press  
the [ENTER].  
(3) Hold down the [PAUSE] until more than 1.5 labels (tags) have been  
fed.  
NOTES:  
The media will continue to be fed until the [PAUSE] is released. (An  
automatic threshold setting for the selected sensor is completed by  
this operation.)  
1. Failure to feed more than 1.5  
labels may result in an  
incorrect threshold setting.  
2. A paper end or ribbon end  
error cannot be detected  
during paper feed.  
(4) The result of the threshold setting is displayed.  
Sensor type  
Result (Text)  
Result (Graph)  
Key operation guide  
(e.g.: Succeeded)  
(e.g: Failed)  
E2-67  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.10 Threshold Setting  
2.10 Threshold Setting  
(Cont.)  
Display example  
Explanation  
Result: OK (Mid.)  
Threshold is at the midpoint between the  
peak and the baseline.  
Result: OK (High)  
1
2
Threshold is near the peak voltage.  
Adjusting the threshold to the midpoint  
between the peak and the baseline enables  
more accurate detection.  
Result: OK (Low)  
3
Threshold is near the baseline voltage.  
Adjusting the threshold to the midpoint  
between the peak and the baseline enables  
more accurate detection.  
NOTE:  
Failed (1)  
4
5
6
To make a threshold value set  
in this section effective, select  
the Transmissive Sensor (when  
using pre-printed media) or  
Reflective Sensor (when using  
manual threshold value) in  
Issue Command or the printer  
driver.  
The media sensor cannot detect a gap/black  
mark. Sensor adjustment is required.  
(Section 2.11)  
Failed (1)  
The media sensor cannot detect a gap/black  
mark. (Threshold Baseline) Sensor  
adjustment is required. (Section 2.11)  
Failed (2)  
Detection by the media sensor is disabled.  
Sensor adjustment is required. (Section  
2.11)  
(5) Press the [RIGHT] to see the details.  
Sensor type  
Peak voltage  
Threshold voltage  
Baseline voltage  
Key operation guide  
(e.g: Succeeded)  
(e.g.: Failed)  
NOTE:  
(6) To return to the previous display, press the [LEFT].  
The threshold can be manually  
set as follows:  
Manually set threshold =  
Peak voltage – Threshold fine  
adjustment value  
To adjust the threshold, press the [RIGHT]. The threshold fine  
adjustment screen in ADJUST SET menu appears.  
Set a value and press the [ENTER].  
e.g.) When Peak=3.5V and  
Fine adjustment value=1.0V,  
the threshold will be set to  
2.5V.  
(7) The result after manually setting the threshold is displayed.  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.11 Sensor Setting  
If a paper jam error still occurs even after a threshold setting has been  
performed, register the voltage level of media to the media sensor.  
2.11 Sensor Setting  
Power OFF  
Turn on the power while holding down  
[FEED] & [PAUSE] or [MODE].  
Self diagnosis  
Parameter setting  
Fine adjustment  
Test print  
Sensor adjustment  
RAM clear  
Interface setting  
BASIC mode  
RFID setting  
Real Time Clock  
Z-MODE  
System Mode  
USB memory  
Reset  
Contents of the Sensor Adjust Menu  
SYSTEM MODE  
Menu  
Sensor  
Adjust  
Parameter  
TEMPERATURE  
<2>PARAMETER SET  
<3>ADJUST SET  
Displays the ambient temperature and  
print head temperature.  
<4>TEST PRINT  
REFLECT  
Registers the voltage level of tag paper’s  
print area to the reflective sensor.  
Registers the voltage level of label gap to  
the transmissive sensor.  
<5>SENSOR ADJUST  
TRANS.  
PE REFL./TRANS.  
RIBBON  
Registers the voltage level of no paper to  
the reflective/transmissive sensor.  
Registers the voltage level of ribbon to the  
ribbon end sensor.  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33089  
2.11 Sensor Setting  
(1) REFLECT  
2.11 Sensor Setting  
(Cont.)  
1. Select “REFLECT” from the Sensor Adjust menu.  
2. Place the tag paper to be used on the reflective sensor so that the  
sensor can detect a print area.  
3. Hold down the [ENTER] for 3 seconds or more.  
4. When registration of the “print area level” is completed, “Adjust  
Complete” is displayed and an asterisk is shown on the right side  
of the voltage.  
(2) TRANS.  
1. Select “TRANS.” from the Sensor Adjust menu.  
2. Remove some labels and place the backing paper so that the  
Transmissive sensor can detect it.  
3. Hold down the [ENTER] for 3 seconds or more.  
4. When registration of the “label gap level” is completed, “Adjust  
Complete” is displayed and an asterisk is shown on the right side  
of the voltage.  
(3) PE REFL./TRANS.  
1. Select “PE REFL./TRANS.” from the Sensor Adjust menu.  
2. Remove any media from the media sensor.  
3. Hold down the [ENTER] for 3 seconds or more.  
4. When registration of the “no media level” is completed, “Adjust  
Complete” is displayed and an asterisk is shown on the right side  
of the voltage.  
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3. ON LINE MODE  
ENGLISH VERSION EO1-33089  
3.1 Key Functions  
3. ON LINE MODE  
This chapter describes usage of the keys on the Operation Panel in On  
Line mode.  
When the printer is in On Line mode and connected to a host computer,  
the normal operation of printing images on labels or tags can be  
accomplished.  
3.1 Key Functions  
Key functions in the online mode  
Key  
Function  
[FEED]  
(1) Feeds one piece of paper.  
(2) Prints the data in the image buffer on one label  
according to the system mode setting.  
(3) Closes the help message.  
(1) Resumes printing after a temporary stop of label  
printing or after an error.  
(2) Places the printer in the usual initial state which  
is obtained when the power is turned on.  
(3) Places the printer in the user system mode.  
(4) Closes the help message.  
(1) Stops label printing temporarily.  
(2) Programs the threshold values.  
(3) Closes the help message.  
PAUSE  
FEED  
MODE  
[RESTART]  
[PAUSE]  
RESTART  
UP  
LEFT  
RIGHT  
ENTER  
CANCEL  
DOWN  
[MODE]  
(1) Places the printer in the user system mode.  
(2) Closes the help message.  
[CANCEL]  
[ENTER]  
(1) Clears the job.  
(2) Displays previous help message page.  
(1) Displays next help message page.  
(2) Closes the help message.  
[UP]  
(1) Scrolls up  
[DOWN]  
[LEFT]  
[RIGHT]  
(1) Scrolls down  
(1) Displays previous help message page.  
(1) Displays next help message page.  
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3. ON LINE MODE  
ENGLISH VERSION EO1-33089  
3.2 LCD  
Online state  
3.2 LCD  
(1)  
(2)  
(3)  
(4)  
(5) (6) (7) (8) (9)  
Error state  
(10)  
(11)  
(12)  
No.  
Description  
(1) Model name and firmware version  
(2) Message  
(3) The number of labels printed  
(4) IP address (only when LAN/WLAN is enabled.)  
(5) Radio intensity (only when WLAN is enabled.)  
Indicates the radio intensity in 4 levels.  
(6) WLAN connection (only when WLAN is enabled.)  
Lights up when connecting to an access point.  
Flashes while roaming.  
Goes off when disconnected.  
(7) Data transmission  
Appears while receiving data from the host.  
(8) RFID (only when RFID module is installed.)  
Appears when a communication between the printer and the  
RFID module is enabled.  
Flashes while communicating with the RFID module.  
(9) Ribbon near end  
Flashes when a ribbon near end state is detected.  
(10) The number of remaining labels to print  
(11) Error description and solution  
(12) Help guide  
Appears when a help guide message is provided. Press the  
[RIGHT] key to see the help guide message.  
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3. ON LINE MODE  
ENGLISH VERSION EO1-33089  
3.3 Operation Example  
3.3 Operation Example  
Online Mode  
Idling or normal issuing  
When [RESTART] key is pressed,  
When [PAUSE] key is  
pressed while printing:  
the printer resumes printing if there  
is remaining data.  
Printing is stopped.  
If the print head is  
opened during idling:  
Close the print head.  
Help guide is displayed.  
Press [RIGHT] key  
Help guide message for head open  
Load media.  
When [RESTART] key is pressed, the  
printer resumes printing if there is  
remaining data.  
If an error occurs  
while printing:  
Printing is stopped and  
Help guide is displayed.  
Press [RIGHT] key  
Help guide message for no paper  
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3. ON LINE MODE  
ENGLISH VERSION EO1-33089  
3.3 Operation Example  
3.3 Operation Example (Cont.)  
Help Guide Message  
Idling or normal issuing  
Load media.  
When [RESTART] key is pressed, the  
printer resumes printing if there is  
remaining data.  
If an error occurs  
while printing:  
Printing is stopped and  
Help guide is displayed.  
[RIGHT] or [ENTER]  
Cause of the error  
[RIGHT] or  
[LEFT] or  
[CANCEL]  
[ENTER]  
Troubleshooting  
[RIGHT] or  
[ENTER]  
[LEFT] or  
[CANCEL]  
[RIGHT] or  
[ENTER]  
How to restore to online  
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3. ON LINE MODE  
ENGLISH VERSION EO1-33089  
3.3 Operation Example  
3.3 Operation Example (Cont.)  
Cancellation of Print Job  
While [CANCEL] is held down, the received data is discarded.  
(Quick reset)  
Idling or normal issuing  
When [PAUSE] key is  
pressed while printing:  
Hold down [CANCEL] for 3 sec. or more.  
If an error occurs while  
printing:  
Hold down [CANCEL] for 3 sec. or more.  
E3- 5  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33089  
4.1 Cleaning  
4. MAINTENANCE  
WARNING!  
This chapter describes how to perform routine maintenance.  
To ensure the continuous high quality operation of the printer, you should  
perform a regular maintenance routine. For high throughput it should be  
done on a daily basis. For low throughput it should be done on a weekly  
basis.  
1. Be sure to disconnect the  
power cord before  
performing maintenance.  
Failure to do this may  
cause an electric shock.  
2. To avoid injury, be careful  
not to pinch your fingers  
while opening or closing  
the cover and print head  
block.  
3. The print head becomes  
hot immediately after  
printing. Allow it to cool  
before performing any  
maintenance.  
4. Do not pour water directly  
onto the printer.  
4.1 Cleaning  
To maintain the printer performance and print quality, please clean the  
printer regularly, or whenever the media or ribbon is replaced.  
4.1.1 Print Head/Platen/  
Sensors  
1. Turn off the power and unplug the printer.  
2. Open the Top Cover.  
3. Turn the Head Lever to Free position, then release the Ribbon Shaft  
Holder Plate.  
CAUTION!  
4. Open the Print Head Block.  
5. Remove the ribbon and media.  
1. Do not use any volatile  
solvent including thinner  
and benzene, as this may  
cause discoloration to the  
cover, print failure, or  
breakdown of the printer.  
2. Do not touch the Print  
Head Element with bare  
hands, as static may  
CAUTION!  
When cleaning the print head, be careful not to damage the print head  
with a hard object like a watch or a ring.  
damage the Print Head.  
Care must be taken not to allow  
the metal or glass part of a watch  
to touch the print head edge.  
Care must be taken not to allow a  
metal object like a ring to touch  
the print head edge.  
Since the print head element can be easily damaged by shock, please  
treat it carefully by not hitting a hard object against it.  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33089  
4.1 Cleaning  
6. Clean the Print Head Element with a Print Head Cleaner or a cotton  
4.1.1 Print Head/Platen/  
Sensors (Cont.)  
swab or soft cloth slightly moistened with alcohol.  
NOTE:  
Please purchase the Print Head  
Cleaner from your authorised  
TOSHIBA TEC service  
representative.  
Print Head  
Pinch Roller  
Feed Roller  
Print Head  
Element  
Platen  
Black Mark Sensor/  
Feed Gap Sensor  
7. Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth  
slightly moistened with alcohol. Remove dust or foreign substances  
from the internal part of the printer.  
8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft  
cloth.  
4.1.2 Covers and Panels  
Wipe the covers and panels with a dry soft cloth or a cloth slightly  
moistened with mild detergent solution.  
CAUTION!  
1. DO NOT POUR WATER  
directly onto the printer.  
2. DO NOT APPLY cleaner  
or detergent directly onto  
any cover or panel.  
3. NEVER USE THINNER  
OR OTHER VOLATILE  
SOLVENT on the plastic  
covers.  
4. DO NOT clean the panel,  
covers, or the supply  
window with alcohol as it  
may cause them to  
discolour, loose their  
shape or develop  
structural weakness.  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33089  
4.1 Cleaning  
4.1.3 Optional Cutter Module  
The disc cutter and rotary cutter are available as an option. They are both  
cleaned in the same way. When removing the Cutter Cover of the rotary  
cutter unit, remove the screws from the bottom of the cover.  
WARNING!  
1. Be sure to turn the power  
off before cleaning the  
Cutter Module.  
2. As the cutter blade is  
sharp, care should be  
taken not to injure yourself  
while cleaning.  
1. Loosen the two Plastic Head Screws to remove the Cutter Cover.  
2. Remove the jammed paper.  
3. Clean the Cutter with a soft cloth slightly moistened with alcohol.  
4. Attach the Cutter Cover.  
Plastic Head Screw  
Cutter Unit  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33089  
5.1 Error Messages  
5. TROUBLESHOOTING  
This chapter lists the error messages, possible problems, and their solutions.  
WARNING!  
If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the  
printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative  
for assistance.  
5.1 Error Messages  
NOTES:  
If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.  
After the printer is turned off, all print data in the printer is cleared.  
“****” indicates the number of unprinted media. Up to 9999 (in pieces).  
Error Messages  
HEAD OPEN  
Problems/Causes  
The Print Head Block is opened in  
Online mode.  
Solutions  
Close the Print Head Block.  
HEAD OPEN ****  
COMMS ERROR  
Feeding or printing has been attempted  
with the Print Head Block open.  
A communication error has occurred.  
Close the Print Head Block. Then press  
the [RESTART] key.  
Make sure the interface cable is correctly  
connected to the printer and the host, and  
the host is turned on.  
PAPER JAM ****  
1. The media is jammed in the media 1. Remove the jammed media, and clean  
the Platen. Then reload the media  
correctly. Finally press the  
[RESTART] key.  
path. The media is not fed smoothly.  
Section 5.3.  
2. The media is not loaded properly.  
2. Reload the media correctly. Then  
press the [RESTART] key.  
Section 2.3.  
3. Wrong Media Sensor is selected for 3. Turn the printer off and then on. Then  
select the Media Sensor for the media  
being used. Finally resend the print  
job.  
the media being used.  
4. The Black Mark Sensor is not 4. Adjust the sensor position. Then press  
the [RESTART] key.  
Section 2.3.1.  
correctly aligned with the Black  
Mark on the media.  
5. Size of the loaded media is different 5. Replace the loaded media with one  
that matches the programmed size  
then press the [RESTART] key, or  
turn the printer off and then on, select  
a programmed size that matches the  
loaded media. Finally resend the print  
job.  
from the programmed size.  
6. Media sensor has not been properly 6. Refer to Section 2.10 to set the  
threshold. If this does not solve the  
problem, turn off the printer, and call a  
TOSHIBA TEC authorised service  
representative.  
calibrated for the media being used.  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33089  
5.1 Error Messages  
5.1 Error Messages (Cont.)  
Error Messages  
Problems/Cause  
Solutions  
CUTTER ERROR ****  
(Only when the cutter  
module is installed on  
the printer.)  
1. The media is jammed in the cutter.  
1. Remove the jammed media. Then  
press the [RESTART] key. If this  
does not solve the problem, turn off  
the printer, and call a TOSHIBA TEC  
authorised service representative.  
Section 4.1.3.  
2. The Cutter Cover is not attached  
properly.  
2. Attach the Cutter Cover properly.  
NO PAPER ****  
1. The media has run out.  
1. Load new media. Then press the  
[RESTART] key.  
Section 2.3.1.  
2. The media is not loaded properly.  
2. Reload the media correctly. Then  
press the [RESTART] key.  
Section 2.3.1.  
3. The media sensor position has not  
been adjusted properly.  
3. Adjust the sensor position. Then press  
the [RESTART] key.  
Section 2.3.1.  
4. Media sensor has not been properly  
calibrated for the media being used.  
4. Refer to Section 2.10 to set the  
threshold. If this does not solve the  
problem, turn off the printer, and call a  
TOSHIBA TEC authorised service  
representative.  
5. The media is slack.  
1. The ribbon is not fed properly.  
5. Take up any slack in the media.  
1. Remove the ribbon, and check the  
status of the ribbon. Replace the  
ribbon, if necessary. If the problem is  
not solved, turn off the printer, and  
call a TOSHIBA TEC authorised  
service representative.  
RIBBON ERROR ****  
2. The ribbon is not loaded.  
2. Load a ribbon.  
Section 2.3.2  
3. The ribbon sensor has a problem.  
3. Turn off the printer and call a  
TOSHIBA TEC authorised service  
representative.  
NO RIBBON ****  
The ribbon has run out.  
Load a new ribbon. Then press the  
[RESTART] key.  
Section 2.3.2.  
REWIND FULL ****  
EXCESS HEAD TEMP  
The Built-in Rewinder Unit is full.  
The Print Head has overheated.  
Remove the backing paper from the Built-  
In Rewinder Unit. Then press the  
[RESTART] key.  
Turn off the printer, and allow it to cool  
down (about 3 minutes). If this does not  
solve the problem, call a TOSHIBA TEC  
authorised service representative.  
Replace the Print Head.  
Check the power source which supplies  
power to the printer. If the rating is not  
correct, or if the printer shares the same  
power outlet with other electrical  
appliances that consume large amounts of  
power, change the outlet.  
HEAD ERROR  
POWER FAILURE  
There is a problem with the Print Head.  
A momentary power failure has  
occurred.  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33089  
5.1 Error Messages  
5.1 Error Messages (Cont.)  
Error Messages  
Problems/Cause  
Solutions  
SYSTEM ERROR  
1. The printer is used in a location  
where it is subject to noise. Or, there  
are power cords of other electrical  
appliances near the printer or  
interface cable.  
1. Keep the printer and the interface  
cables away from the source of noise  
2. The Power Cord of the printer is not 2. Ground the Power Cord.  
grounded.  
3. The printer shares the same power  
source with any other electrical  
appliances.  
3. Provide an exclusive power source for  
the printer.  
4. An application software used on  
your host computer has an error or  
malfunction.  
4. Confirm the host computer operates  
properly.  
An error has occurred in writing to the  
flash ROM/USB memory.  
An error has occurred in formatting the  
flash ROM/USB memory.  
Saving failed because of an insufficient  
capacity of the flash ROM/USB  
memory.  
Turn the printer off, and then on again.  
Turn the printer off, and then on again.  
Turn the printer off, and then on again.  
MEMORY WRITE ERR.  
FORMAT ERROR  
MEMORY FULL  
Data cannot be read from/written to a  
backup EEPROM properly.  
The printer did not succeed in writing  
data onto an RFID tag after having  
retried for a specified times.  
The printer cannot communicate with  
the RFID module.  
Turn the printer off, and then on again.  
EEPROM ERROR  
Press the [RESTART] key.  
RFID WRITE ERROR  
Turn the printer off, and then on again.  
RFID ERROR  
The voltage of the Real Time Clock  
Battery is low level.  
LOW BATTERY  
If you would like to keep using the same  
battery even after “LOW BATTERY”  
error occurs, turn off the printer and start  
it in the system mode. Set the date and  
time for the RTC again. Reset the printer,  
then place it in online. As long as the  
power is on, this date and time will be  
effective.  
Call a TOSHIBA TEC authorised service  
representative for replacement of the  
battery.  
While the printer is in the Download  
mode for upgrading the firmware, it  
receives an improper command, for  
example, a Issue Command.  
Turn the printer off, and then on again.  
SYNTAX ERROR  
PASSWORD INVALID  
Please Power OFF  
Other error messages  
A wrong password was entered  
consecutively for three times.  
A hardware or software problem may  
have occurred.  
Please inquire of the system administrator.  
Turn the printer off and then on. If this  
does not solve the problem, turn off the  
printer again, and call a TOSHIBA TEC  
authorised service representative.  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33089  
5.2 Possible Problems  
5.2 Possible Problems  
This section describes problems that may occur when using the printer, and their causes and solutions.  
Possible Problems  
The printer will not  
turn on.  
Causes  
Solutions  
1. Plug in the Power Cord.  
1. The Power Cord is disconnected.  
2. The AC outlet is not functioning  
correctly.  
2. Test with a power cord from another  
electric appliance.  
3. The fuse has blown, or the circuit  
breaker has tripped.  
3. Check the fuse or breaker.  
The media is not fed.  
1. The media is not loaded properly.  
1. Load the media properly.  
Section 2.3.1.  
2. The printer is in an error condition.  
2. Solve the error in the message display.  
(See Section 5.1 for more detail.)  
Change the print condition by using the  
printer driver or a print command so that  
it corresponds to your printing conditions.  
Then, clear the error state by pressing the  
[RESTART] key.  
Pressing the [FEED]  
key in the initial state  
results in an error.  
A feed or an issue was attempted not on  
the following default conditions.  
Sensor type: Feed gap sensor  
Printing method: Thermal transfer  
Media pitch: 76.2 mm  
Nothing is printed on  
the media.  
1. The media is not loaded properly.  
1. Load the media properly.  
Section 2.3.1.  
2. The ribbon is not loaded properly.  
2. Load the ribbon properly.  
Section 2.3.2.  
3. The print head is not installed  
properly.  
3. Install the print head properly. Close  
the Print Head Block.  
4. The combination of the ribbon and  
media is not proper.  
4. Select an appropriate ribbon for the  
media type being used.  
The printed image is  
blurred.  
1. The combination of the ribbon and  
media is not proper.  
1. Select an appropriate ribbon for the  
media type being used.  
2. The Print Head is not clean.  
2. Clean the print head using the Print  
Head Cleaner or a cotton swab slightly  
moistened with ethyl alcohol.  
The cutter does not  
cut.  
1. The Cutter Cover is not attached  
properly.  
1. Attach the Cutter Cover properly.  
2. The media is jammed in the Cutter.  
2. Remove the jammed paper.  
Section 4.1.3.  
3. The cutter blade is dirty.  
3. Clean the cutter blade.  
Section 4.1.3.  
The Strip Module does Label stock is too thin or the glue is too  
not remove labels from sticky.  
the backing paper.  
1. Refer to Section 7.1 Media and  
change the label.  
2. Set the Pre-strip function to ON.  
Section 2.6.2.  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33089  
5.3 Removing Jammed Media  
This section describes in detail how to remove jammed media from the  
printer.  
5.3 Removing Jammed  
Media  
1. Turn off and unplug the printer.  
2. Open the Top Cover.  
3. Turn the Head Lever to Free position, then open the Ribbon Shaft  
CAUTION!  
Do not use any tool that may  
damage the Print Head.  
Holder Plate.  
4. Open the Print Head Block.  
5. Remove the ribbon and media.  
Print Head Block  
Ribbon Shaft Holder Plate  
6. Remove the jammed media from the printer. DO NOT USE any sharp  
implements or tools as these could damage the printer.  
7. Clean the Print Head and Platen, then remove any further dust or  
foreign substances.  
8. Paper jams in the Cutter Unit can be caused by wear or residual glue  
from label stock on the cutter. Do not use non-specified media in the  
cutter.  
NOTE:  
If you get frequent jams in the  
cutter, contact a TOSHIBA TEC  
authorised service  
CAUTION!  
representative.  
When removing the jammed media, be careful not to damage the  
print head with a hard object like a watch or a ring.  
Care must be taken not to allow  
the metal or glass part of a watch  
to touch the print head edge.  
Care must be taken not to allow a  
metal object like a ring to touch  
the print head edge.  
Since the print head element can be easily damaged by shock, please  
treat it carefully by not hitting a hard object against it.  
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6. PRINTER SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
6. PRINTER SPECIFICATIONS  
6. PRINTER SPECIFICATIONS  
This section describes the printer specifications.  
Model  
B-EX4T-GS12-QM-R/CN-R  
B-EX4T-TS12-QM-R/CN-R  
Item  
Dimension (W x D x H)  
Weight (kg)  
278 mm x 460 mm x 310 mm (10.9” x 18.1” x 12.2”)  
17 kg  
Operating temperature range  
Relative humidity  
Power supply  
5 degC to 40 degC (40 degF to 104 degF)  
25% to 85% RH (no condensation)  
Universal switching power source AC 100 V to 240 V, 50/50 Hz +/- 10%  
AC100 V to 240 V, 50/60 Hz +/- 10%  
Input voltage  
Power  
During a print job* 116W 0.59A  
Consumption  
During stand-by  
15W or less  
During sleep mode 5.7W 0.09A  
8 dots/mm (203 dpi)  
Resolution  
12 dots/mm (305 dpi)  
Printing method  
Printing speed  
Thermal transfer or Thermal direct  
76.2 mm/sec. (3 inches/sec.)  
152.4 mm/sec. (6 inches/sec.)  
254.0 mm/sec. (10 inches/sec.)  
304.8 mm/sec. (12 inches/sec.)  
355.6 mm/sec. (14 inches/sec.)  
76.2 mm/sec. (3 inches/sec.)  
127.0 mm/sec. (5 inches/sec.)  
203.8 mm/sec. (8 inches/sec.)  
254.0 mm/sec. (10 inches/sec.)  
304.8 mm/sec. (12 inches/sec.)  
355.6 mm/sec. (14 inches/sec.)  
Available media width (including 25.0 mm to 120 mm (0.98 inches to 4.72 inches)  
backing paper)  
Effective print width (max.)  
Issue mode  
104.0 mm (4.1 inches)  
Batch  
Strip (Strip mode is enabled only when the optional Strip Module is  
installed.)  
Cut (Cut mode is enabled only when the optional Cutter Module is  
installed.)  
LCD Message display  
Graphic type 128 x 64 dots  
*: While 20% slant lines are printed in the specified format.  
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6. PRINTER SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
6. PRINTER SPECIFICATIONS  
Model  
B-EX4T-GS12-QM-R/CN-R  
B-EX4T-TS12-QM-R/CN-R  
Item  
Bar code types  
JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2  
digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A,  
UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93,  
CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX  
CODE, RM4SCC (ROYAL MAIL 4 STATE CUSTOMER CODE), GS1  
DataBar  
Two-dimensional code  
Font  
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code  
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter  
Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types),  
Gothic (1 size), Outline font (4 types), Price font (3 types)  
24 x 24 Simp-Chinese font (only CN model)  
Rotations  
0, 90, 180, 270 deg  
Standard interface  
USB interface  
LAN interface  
Optional interface  
Serial interface (B-EX700-RS-QM-R)  
Parallel interface (B-EX700-CEN-QM-R)  
Expansion I/O interface (B-EX700-IO-QM-R)  
RTC & USB Host interface (B-EX700-RTC-QM-R)  
Wireless LAN interface (B-EX700-WLAN-QM-R)  
NOTES:  
Data MatrixTM is a trademark of International Data Matrix Inc., U.S.  
PDF417TM is a trademark of Symbol Technologies Inc., US.  
QR Code is a trademark of DENSO CORPORATION.  
Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
7.1 Media  
7. SUPPLY SPECIFICATIONS  
7.1 Media  
Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a  
problem is caused by using media that is not approved by TOSHIBA TEC.  
For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service  
representative.  
7.1.1 Media Type  
Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table  
below shows size and shape of the media available for this printer.  
Black Mark  
(on reverse side)  
Black Mark  
(on reverse side)  
Label  
Tag paper  
Stop  
position  
Stop  
position  
k
k
Cut position  
h
g
d
h
c
Cut position  
c
j
i
f
e
i
e
Feed Direction  
B-EX4T-GS12-QM-R  
[Unit: mm]  
Cut mode  
Rotary cutter  
Head-up disabled Head-up enabled  
Label dispensing mode  
Batch mode  
Strip mode  
Item  
Disc cutter  
3”/s.: 87.0 - 1500.0  
6”/s.: 99.0 – 1500.0  
38.0 – 1500.0  
Label  
Tag  
10.0 – 1500.0  
10.0 – 1500.0  
8.0 – 1498.0  
30.0 – 120.0  
25.4 – 256.0  
----  
25.4 – 1500.0  
25.4 – 1500.0  
23.4 – 1494.0  
c Media pitch  
30.0 – 1500.0  
3”/s.: 81.0 – 1494.0  
6”/s.: 93.0 – 1494.0  
25.0 – 1494.0  
30.0 – 120.0  
d Label length  
23.4 – 1498.0  
50.0 – 120.0  
e Tag/Backing paper width  
f Label width  
27.0 – 117.0  
g Gap length  
2.0 – 20.0  
6.0 – 20.0  
h Black mark length (Tag paper)  
2.0 – 10.0  
i Max. effective print width  
104.0 ±0.2  
3”/s.:79.0 - 1492.0  
6”/s.: 91.0 – 1492.0  
23.0 – 1492.0  
Label  
Tag  
6.0 – 1496.0  
8.0 – 1498.0  
21.4 – 252.0  
----  
21.4 – 1492.0  
21.40 – 1498.0  
j Effective print length  
28.0 – 1498.0  
k Print speed up/slow down area  
1.0 (Slow down shall be 1.5 when the print speed is 14 ips.)  
Label  
Tag  
0.08 – 0.17  
0.08 – 0.263 (30 to 50 mm width)  
749.0  
Thickness  
Maximum effective length for on the fly issue  
Maximum outer roll diameter  
Roll direction  
Ø200 (Ø180 when using the built-in Rewinder)  
Inside (standard)  
Inner core diameter  
Ø76.2±0.3  
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7. SUPPLY SPECIFICATIONS  
B-EX4T-TS12-QM-R  
ENGLISH VERSION EO1-33089  
7.1 Media  
[Unit: mm]  
Cut mode  
Label dispensing mode  
Rotary cutter  
Batch mode  
Strip mode  
Item  
Disc cutter  
Head-up disabled  
Head-up enabled  
3”/s.: 94.0 - 1500.0  
5”/s.: 102.0 – 1500.0  
8”/s.: 113.0 – 1500.0  
3”/s., 5”/s.: 30.0 – 1500.0  
8”/s.: 38.0 – 1494.0  
3”/s.: 81.0 – 1494.0  
38.0 – 1500.0  
Label  
Tag  
10.0 – 1500.0  
10.0 – 1500.0  
25.4 – 256.0  
----  
25.4 – 1500.0  
25.4 – 1500.0  
23.4 – 1494.0  
c Media pitch  
d Label length  
5”/s.: 89.0 – 1494.0  
8”/s.: 100.0 – 1494.0  
25.0 – 1494.0  
6.0 – 1498.0  
30.0 – 120.0  
23.4 – 1498.0  
50.0 – 120.0  
e Tag/Backing paper width  
f Label width  
30.0 – 120.0  
27.0 – 117.0  
g Gap length  
2.0 – 20.0  
6.0 – 20.0  
h Black mark length (Tag paper)  
i Max. effective print width  
2.0 – 10.0  
104.0 ±0.2  
3”/s.:79.0 - 1492.0  
5”/s.: 87.0 – 1492.0  
8”/s.: 98.0 – 1492.0  
23.0 – 1492.0  
Label  
Tag  
6.0 – 1496.0  
8.0 – 1498.0  
21.4 – 252.0  
----  
21.4 – 1492.0  
21.40 – 1498.0  
j Effective print length  
3”/s., 5”/s.: 28.0 – 1498.0  
8”/s.: 36.0 – 1498.0  
k Print speed up/slow down area  
1.0 (Slow down shall be 1.5 when the print speed is 14 ips.)  
Label  
Tag  
0.08 – 0.17  
0.08 – 0.263 (30 to 50 mm width)  
749.0  
Thickness  
Maximum effective length for on the fly issue  
Maximum outer roll diameter  
Roll direction  
Ø200 (Ø180 when using the built-in Rewinder)  
Inside (standard)  
Inner core diameter  
Ø76.2±0.3  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.  
2. When the Rotary Cutter is used, the minimum label length differs depending on the print speed.  
* When issuing a label at 3”/sec., label length shall be 91.0 mm – (Gap length/2) or longer.  
* When issuing a label at 5”/sec., label length shall be 99.0 mm – (Gap length/2) or longer.  
* When issuing a label at 6”/sec., label length shall be 103.0 mm – (Gap length/2) or longer.  
* When issuing a label at 8”/sec., label length shall be 110.0 mm – (Gap length/2) or longer.  
3. When the Disc cutter is used, the minimum label length shall be 18.0 mm – (Gap length/2) or longer.  
4: When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-EX904-R-QM-R) to perform head-  
up and cut. Failure to do this may cause a paper jam or ribbon error.  
5: The Rotary Cutter and the Strip Module do not support the print speed of 10”/sec. or faster.  
6. When you use tag paper which is narrower than 50 mm, turn the Head Lever to LABEL position.  
7. The ratio of a label length to a gap length must be a minimum of 3 to 1 (3:1).  
8. When using a label stock in cut mode, be sure to cut the gaps. Cutting labels will cause the glue to stick to the  
cutter, which may affect the cutter performance and shorten the cutter life.  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
7.1 Media  
7.1.2 Detection Area of the Transmissive Sensor  
The Transmissive Sensor is movable from the centre to the left edge of media.  
The Transmissive Sensor detects a gap between labels, as illustrated below.  
<Label>  
Area to be detected.  
Centre of media  
Print side  
Sensor position  
Label  
Gap  
Label  
Min. 2.0 mm  
(Min. 6.0 mm when using  
the cutter module.)  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
<Tag paper with square holes>  
Centre of media  
Print side  
Sensor position  
Min. 2.0 mm  
Square holes  
(Round holes are not acceptable.)  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
NOTE:  
Round holes are not acceptable.  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
7.1 Media  
7.1.3 Detection Area of the Reflective Sensor  
The Reflective Sensor is movable from the centre to the left edge of media.  
The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.  
The Reflective Sensor should be aligned with the centre of the Black Mark.  
Rectangular holes can substitute the black marks, on the condition that nothing is printed on the back side.  
Sensor should be positioned at  
the centre of the black mark.  
Centre of media  
Detecting the black  
marks on the back.  
Min. 2.0 mm  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
7.1.4 Effective Print Area  
The figure below illustrates the relation between the head effective print width and media width.  
Out of print range  
Out of print range  
104 mm±0.2  
(Head Effective Print Range)  
4 mm  
4 mm  
120 mm (Max. media width)  
The figure below shows the effective print area on the media.  
Area to be detected.  
1mm  
Start line  
Media height  
10 – 1500 mm  
1.5 mm from the  
left edge of media  
1.5 mm from the  
right edge of media  
Guaranteed print area  
Media feed direction  
Area to be detected.  
1mm  
Media width  
(backing paper width is not included.)  
NOTES:  
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).  
Printing on this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print  
area.  
2. The centre of media is positioned at the centre of the Print Head.  
3. Print quality in the 3-mm area from the print head stop position (including 1.5-mm non-printable area for  
print speed slow down) is not guaranteed.  
E7- 4  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
7.1 Media  
7.1.5 RFID Tags  
Available RFID tag types are different depending on the RFID modules, as follows:  
B-EX700-RFID-U2-US-R and B-EX700-RFID-U2-EU-R  
• EPC UHF Gen2  
• ISO-18000-6C  
B-EX700-RFID-H1-QM-R  
• TAGSYS C210  
• TAGSYS C220  
• TAGSYS C240  
• TAGSYS C320 (Only when the TAGSYS S003 module is used.)  
• I-Code  
• Tag-it  
• ISO15693  
Cautions for using RFID Tags  
(1) Lift-up of Print Head  
An RFID tag chip or the print head may be damaged when the print head passes over the chip.  
This can be prevented by using the ribbon saving module (optional for the B-EX4T). The print head is lifted by  
the ribbon saving module when it passes over the chip to prevent it from touching the chip.  
The print head is lifted by approximately 1 mm from the platen.  
(2) Storage of RFID Supplies  
Do not store RFID tags close to printers, or their communication performance may not be as specified when they  
are used.  
(3) Roll-type RFID Supplies  
When RFID supplies are to be rolled, roll hardness must be concerned.  
Although it depends on the type of glue, tag, and backing paper, RFID-tag embedded labels tend to stay rolled.  
Especially, when they are wound outside, a paper jam error may occur. Unless otherwise specified, it is  
recommended that the RFID-tag embedded labels be wound inside.  
(4) Sensor  
When the transmissive sensor or reflective sensor is enabled, transmittance or reflectivity of a label or tag may  
vary at an RFID-tag embedded area depending on the pattern of an antenna or other factors. In such cases, a  
manual threshold setting is required. For details, refer to Section 2.10 Threshold Setting.  
(5) Cutter  
When an RFID label or tag is used in cut issue mode, care must be taken not to cut an antenna of the RFID tag or  
an IC chip in order not to damage the cutter.  
(6) Static Electricity  
When printing is performed in a place where humidity is low or under some specific conditions, writing data on  
an RFID tag may fail due to static electricity generated by a label or a ribbon.  
E7- 5  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
7.1 Media  
(7) Printing on Bump (Chip/Antenna) Area  
Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing.  
Uneven printing or incomplete printing can occur easily, especially within 5 mm back and forth, and right and  
left sides of the RFID-tag embedded area, as shown in the figure below.  
NOTE: The degree of poor printing quality differs depending on height of a chip/antenna used.  
5 mm  
RFID-tag  
Poor printing may occur in  
this area due to a bump.  
Embedded  
area  
Media feed  
5 mm  
direction  
Poor printing may occur in  
this area due to a bump.  
(8) Ambient Temperature  
As low temperature deteriorates wireless performance, writing data on an RFID tag may fail under such  
conditions.  
(9) Head-up Reverse Feed  
When an RFID label is used, a reverse feed may be required before an issue depending on the location of an  
RFID tag in the label.  
A printer without the ribbon saving module may not be able to perform a reverse feed properly because the print  
head may be caught by an edge of the label. For this reason, the ribbon saving module must be installed in the  
printer when media, which requires a reverse feed before an issue, is used.  
(10) Strip Issue  
Stripping performance in strip issue mode depends on the type of glue, tag, and backing paper. For some RFID  
supplies used, a strip issue may not be performed properly.  
(11) Caution for Minimum Label Pitch Length  
When media, of which label pitch length is short, is used, data may be written on an RFID tag next to the target  
RFID tag.  
As the location, where data is to be written, differs among RFID tag types, a check must be performed to make  
sure that the data is written on the target RFID tags. The B-EX RFID Analyze Tool can be used for this purpose.  
For details, please contact the nearest TOSHIBA TEC support representative.  
(12) Defective RFID Supply  
RFID supplies may include defective RFID tags at the time of shipment from the maker. The defect rate differs  
depending on tag types, method of converting to supplies, etc.  
The RFID supply manufacturer should provide a way to identify defective tags by printing a mark on them or any  
other methods.  
Or, defective tags should be rejected in the production process.  
The end users must be notified on how to identify a defective tag from a good one.  
E7- 6  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
7.2 Ribbon  
7.2 Ribbon  
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any  
problem caused by using non-approved ribbons.  
For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service  
representative.  
Type  
Spool type  
Width  
41 – 112 mm  
Recommended width is 41, 50, 68, 84, and 112 mm.  
Length  
600 m  
Outside Diameter  
φ90 mm (max.)  
The table below shows the correlation between ribbon width and media width (backing paper is not included.)  
Ribbon width  
41 mm  
Media width  
30 – 36 mm  
36 – 45 mm  
45 – 63 mm  
Ribbon width  
84 mm  
Media width  
63 – 79 mm  
79 – 120 mm  
50 mm  
68 mm  
112 mm  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.  
2. To avoid ribbon wrinkles use a ribbon that is wider than the media by 5 mm or more. However, too much  
difference in width between the two may cause wrinkles.  
3. When using a 120 mm wide media, be sure to use a 112 mm wide ribbon. Use of other ribbons may cause  
ribbon wrinkles.  
7.3 Recommended Media and Ribbon Types  
Media type  
Vellum paper and labels  
Coated paper  
Description  
General use for low cost applications.  
Matt coated paper  
General use including applications that require small letters and/or symbols.  
Glossy coated paper  
Used where a high-grade finish is required  
Synthetic film (Polypropylene, etc.)  
Plastic films  
This water-proof and solvent-resistant material has high physical strength  
and low-temperature resistance, but poor heat resistance (dependant upon  
material). This material can be used for labels stuck to recyclable  
containers, so it can be recycled in the same process.  
PET film  
This water-proof and solvent-resistant material has high physical strength,  
and low-temperature resistance as well as heat resistance. This material is  
used for many applications, especially where high durability is required.  
Mode/serial plate labels, caution labels, etc.  
Polyimide  
This material gives the best performance on heat resistance (greater than  
PET film). It is often used for PCB labels as it can withstand passage  
through a solder bath.  
E7- 7  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33089  
7.4 Care/Handling of Media and Ribbon  
7.3 Recommended Media and Ribbon Types (Cont.)  
Ribbon type  
Description  
Smear-less ribbon (Wax resin ribbon)  
Good match for coated paper. The printed image will resist water and  
light rubbing.  
Very good match for plastic films (synthetic paper, PET, polyimide,  
etc.)  
Scratch and solvent resistance ribbon  
Scratch and solvent resistance  
Heat resistance with PET and polyimide.  
Combination of Media and Ribbon  
Media type  
Vellum paper and label  
Coated paper  
Plastic films  
Ribbon type  
Smear-less ribbon (wax-  
resin ribbon)  
{
Scratch/solvent  
resistance ribbon  
{
{: Good match  
7.4 Care/Handling of Media and Ribbon  
CAUTION!  
Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet  
specified requirements. Use of non-specified media and ribbons may shorten the head life and result  
in problems with bar code readability or print quality. All media and ribbons should be handled with  
care to avoid any damage to the media, ribbons or printer. Read the guidelines in this section  
carefully.  
Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.  
Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side  
causing erratic media advance and poor print quality.  
Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the  
extra abrasion from the dust and dirt particles will shorten the print head life.  
Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight,  
high temperature, high humidity, dust or gas.  
The thermal paper used for direct thermal printing must not have specifications which exceed Na+ 800 ppm,  
K+ 250 ppm and Cl- 500 ppm.  
Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life. Do  
not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO3) and  
kaolin (Al2O3, 2SiO2, 2H2O).  
For further information, please contact your local distributor or your media and ribbon manufacturers.  
E7- 8  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33089  
APPENDIX 1 MESSAGES AND LEDS  
APPENDIX 1 MESSAGES AND LEDS  
Appendix 1 describes the LCD messages displayed on the operation panel.  
Symbols in the message  
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.  
2: ****: the number of unprinted media. Up to 9999 (in pieces)  
3: %%,%%%,%%%: Remaining memory size of the external memory: 0 to 09,999,999 (in K bytes)  
4: ####: Remaining memory size for PC commands storage area in the internal memory: 0 to 3072 (in K bytes)  
5: &&&&: Remaining memory size for writable characters storage area: 0 to 3147 (in K bytes)  
Acceptance of  
Status Request/  
Reset Command  
Restoration by  
RESTART key  
LED Indication  
Printer Status  
No.  
LCD Message  
ON LINE  
ONLINE ERROR  
Yes/No  
-----  
-----  
Yes/No  

~
z
z
In online mode  
In online mode (The printer in  
communication)  
Yes  
Yes  
1
ON LINE  
The print head block is opened in  
online mode.  
The printer is paused.  
A parity, overrun, or framing error has  
occurred during communication  
through the RS-232C.  
-----  
Yes  
HEAD OPEN  
PAUSE  
2
3
z
z
z
z
Yes  
Yes  
Yes  
Yes  
COMMS ERROR  
4
z

The media is jammed during paper  
feed.  
A problem has occurred with the cutter  
module.  
The media has run out, or the media is  
not loaded properly.  
The ribbon has run out.  
Feed or printing was attempted with  
the print head block open.  
There is a problem with the print head.  
The print head is overheated.  
The ribbon has been torn. A problem  
has occurred with the sensor that  
determines the torque for the ribbon  
motor.  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
PAPER JAM  
5
6
z
z


CUTTER ERROR  
NO PAPER  
NO RIBBON  
HEAD OPEN  
7
8
9
z
z
z



Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
HEAD ERROR  
EXCESS HEAD TEMP  
10  
11  
z
z


RIBBON ERROR  
12  
z

An overflow error has occurred in the  
rewinder unit.  
Writable character or PC command  
save mode  
Yes  
-----  
Yes  
Yes  
REWIND FULL  
13  
14  
z

z
SAVING####KB/&&&&KB  
or  

SAVING%,%%%.%%%KB  
FORMAT####KB/&&&&KB  
or  
The storage area is being initialised.  
-----  
Yes  
15  

z
FORMAT%,%%%.%%%KB  
TrueType font or BASIC program is  
being downloaded.  
-----  
No  
Yes  
Yes  
Yes  
NOW LOADING…  
16  
17  

z
z
An error has occurred while writing to  
flash memory or USB memory.  
An erase error has occurred while  
formatting the flash memory or USB  
memory.  
Data cannot be stored because the flash  
memory or USB memory is full.  
A command error has occurred while  
analyzing the command.  
MEMORY WRITE ERR.  

No  
FORMAT ERROR  
MEMORY FULL  
18  
z

No  
Yes  
Yes  
19  
20  
z
z


Display of error message  
(See Notes.)  
Yes  
EA1- 1  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33089  
APPENDIX 1 MESSAGES AND LEDS  
Acceptance of  
Status Request/  
Reset Command  
Restoration by  
RESTART key  
LED Indication  
Printer Status  
No.  
LCD Message  
ONLINE ERROR  
Yes/No  
No  
No  
Yes/No  
A power failure has occurred.  
Data cannot be read from/written to a  
backup EEPROM properly  
When the following abnormal  
operations are performed, a system  
error occurs:  
No  
No  
POWER FAILURE  
EEPROM ERROR  
21  
22  
z
z


No  
No  
(a) Command fetch from an odd  
address  
(b) Access to word data at an odd  
address  
(c) Access to long-word data at an  
odd address  
SYSTEM ERROR  
23  
z

(d) Access to the area of 80000000H  
to FFFFFFFFH in the logic space  
in user mode.  
(e) An undefined instruction in an  
area other than a delay slot was  
decoded.  
(f) An undefined instruction in a  
delay slot was decoded.  
(g) An instruction to rewrite a delay  
slot was decoded.  
DHCP CLIENT  
INITIALIZING…  
DHCP Client is being initialised. (Only  
when the DHCP is enabled.)  
The printer did not succeed in writing  
data onto an RFID tag after having  
retried for a specified times.  
The printer cannot communicate with  
the RFID module  
The voltage of the Real Time Clock  
Battery is low level.  
The printer is waiting for a password to  
be entered.  
-----  
Yes  
-----  
Yes  
24  
25  
z
z
z
RFID WRITE ERROR  

Yes  
No  
No  
No  
Yes  
Yes  
No  
RFID ERROR  
26  
27  
28  
29  
z
z
z
z


z
LOW BATTERY  
INPUT PASSWORD  
PASSWORD INVALID  
Please Power OFF  
A wrong password was entered  
consecutively for three times.  
No  
z
NOTE: When an error message listed above appears on the LCD message display, please refer to Section 5  
TROUBLESHOOTING for solution.  
EA1- 2  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33089  
APPENDIX 1 MESSAGES AND LEDS  
NOTES:  
If a command error is found in the command received, up to 42 bytes of the erroneous command, starting from the  
command code, will be displayed. (However, [LF] and [NUL] will not be displayed.)  
Example 1  
[ESC]PC001;0A00,0300,2,2,A,00,B[LF][NUL]  
Command error  
The following message appears.  
SYNTAX ERROR  
PC001;0A00,0300,2,2,A  
,00,B  
Example 2  
[ESC]T20G30[LF] [NUL]  
Command error  
The following message appears.  
SYNTAX ERROR  
T20G30  
Example 3  
[ESC]PC002;0100,0300,15,15,A,00,00,J0101,+000000000A,Z10,P1[LF] [NUL]  
Command error  
The following message appears.  
SYNTAX ERROR  
PC002;0100,0300,15,15  
,A,00,00,J0101,+00000  
When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.  
The battery level is not checked when the printer is reset or real time clock is not installed.  
For details, please refer to the B-EX4T/EX6T Series External Equipment Interface Specification.  
EA1- 3  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33089  
APPENDIX 2 INTERFACE  
APPENDIX 2 INTERFACE  
NOTE:  
To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:  
In case of a parallel interface cable or serial interface cable, fully shielded and fitted with metal or metallised  
connector housings.  
Keep as short as possible.  
Should not be bundled tightly with power cords.  
Should not be tied to power line conduits.  
A parallel interface cable to be used should conform to IEEE1284.  
USB interface (Standard)  
Physical Layer:  
Transfer type:  
Transfer rate:  
Class:  
Number of ports:  
Power source:  
Connector:  
Conforming to V2.0 Full speed  
Control transfer, Bulk transfer  
Full speed (12M bps)  
Printer class  
1
Self power  
Type B  
Pin No.  
Signal  
VCC  
D-  
D+  
GND  
1
2
3
4
Series B Plug  
LAN (Standard)  
Physical Layer:  
Number of ports:  
Connector:  
IEEE802.3 10BASE-T/100BASE-TX  
1
RJ-45  
LED status:  
Link LED, Activity LED  
LED  
LED Status  
ON  
LAN status  
10Mbps link or 100Mbps link is detected.  
No link is detected.  
Link  
OFF  
Link LED (Green)  
* Communication cannot be made while the  
Link LED is off.  
Activity LED (Orange)  
Activity  
ON  
Communicating  
OFF  
Idle  
LAN cable:  
10BASE-T: UTP category 3 or category 5  
100BASE-TX: UTP category 5  
Segment length Max. 100 m  
Cable length:  
NOTE:  
When a generally-used twisted pair Ethernet (TPE) or UTP cable is used, a communication error may occur  
depending on your operating environment. In such case, you may be requested to use a shielded twisted pair  
cable.  
EA2- 1  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33089  
APPENDIX 2 INTERFACE  
Serial interface (Option: B-EX700-RS-QM-R)  
Type:  
Communication mode: Full duplex  
Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps  
RS-232C  
Synchronization:  
Start bit:  
Start-stop synchronization  
1 bit  
Stop bit  
1 bit, 2 bit  
Data length:  
Parity:  
7 bit, 8 bit  
None, EVEN, ODD  
Error detection:  
Protocol:  
Parity error, Framing error, Overrun error  
Unprocedure communication  
Data input code:  
ASCII code, European character 8 bit code, graphic 8 bit code, JIS8 code, Shift JIS  
Kanji code, JIS Kanji code  
1M byte  
Receive buffer:  
Connector:  
Pin No.  
Signal  
1
2
3
4
5
6
7
8
9
N.C  
TXD (Transmit Data)  
RXD (Received Data)  
DSR (Data Set Ready)  
SG (Signal Ground)  
DTR (Data Terminal Ready)  
CTS (Clear to Send)  
RTS (Request to Send)  
N.C  
5
1
9
6
Parallel interface (Centronics) (Option: B-EX700-CEN-QM-R)  
Mode:  
Conforming to IEEE1284  
Compatible mode (SPP mode), Nibble mode  
Data input method: 8 bit parallel  
Control signal:  
SPP Mode  
nStrobe  
nAck  
Nibble Mode  
HostClk  
PtrClk  
ECP Mode  
HostClk  
PeriphClk  
Busy  
PtrBusy  
PeriphAck  
Perror  
Select  
nAutoFd  
nInit  
nFault  
nSelectIn  
AckDataReq  
Xflag  
HostBusy  
nInit  
nDataAvail  
IEEE1284Active  
NAckReverse  
Xflag  
HostAck  
nReverseRequest  
nPeriphRequest  
IEEE1284Active  
Data input code:  
Receive buffer:  
ASCII code  
European 8 bit code  
Graphic 8 bit code  
JIS8 code  
Shift JIS Kanji code  
JIS Kanji code  
6M byte  
EA2- 2  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33089  
APPENDIX 2 INTERFACE  
Connector:  
PIN  
No.  
Signal  
SPP Mode  
Nibble Mode  
ECP Mode  
1
nStrobe  
HostClk  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
PtrClk  
PtrBusy  
HostClk  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
PeriphClk  
PeriphAck  
nAckReverse  
XFlag  
2
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
nAck  
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
Busy  
PError  
Select  
nAutoFd  
NC  
AckDataReq  
Xflag  
HostBusy  
HstAck  
NC  
NC  
0V  
0V  
0V  
CHASSIS GND  
CHASSIS GND  
CHASSIS GND  
+5V (For detection)  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nInit  
+5V (For detection)  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nInit  
+5V (For detection)  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nReverseRequest  
nFault  
NDataAvail  
nPeriphRequest  
0V  
0V  
0V  
NC  
NC  
NC  
NC  
NC  
NC  
nSelectIn  
IEEE1284Active  
IEEE1284Active  
IEEE1284-B Connector  
EA2- 3  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33089  
APPENDIX 2 INTERFACE  
Wireless LAN (Option: B-EX700-WLAN-QM-R)  
Standard:  
Conforming to IEEE802.11b, and IEEE802.11g  
TCP/IP, Socket, LPD (LLPR), DHCP/WINS, HTTPD (SNMP)  
Socket communication/LPR  
Client protocol:  
Print protocol:  
Security protocol:  
WEP (64 bits/128 bits) or AES, TKIP (only when using WPA, WPA-PSK)  
Shared key (for WEP), PSK, PEAP, TLS, TTLS, MD5, LEAP, EAP-FAST  
Antenna:  
Built-in  
Parameter setting:  
Default IP address:  
Default subnet mask:  
Certification:  
via USB, LAN, WLAN, RS-232C, Parallel  
192.168.10.21  
255.255.255.0  
Wi-Fi, CCX V3, V4  
NOTE:  
MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an  
access point. Please ask a service person of your nearest TOSHIBA TEC service representative.  
USB Host interface (Option: B-EX700-RTC-QM-R)  
Physical Layer:  
Transfer type:  
Transfer rate:  
Number of ports:  
Power supply:  
Connector:  
Conforming to V2.0 Full speed  
Control transfer, Bulk transfer  
Full speed (12M bps)  
1
50mA output  
Type A  
EA2- 4  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33089  
APPENDIX 2 INTERFACE  
Expansion I/O Interface (Option: B-EX700-IO-QM-R)  
Input Signal  
IN0 to IN5  
Output Signal  
Connector  
OUT0 to OUT6  
FCN-781P024-G/P or equivalent  
(External Device Side)  
Connector  
FCN-685J0024 or equivalent  
(Printer Side)  
Pin  
1
Signal  
IN0  
I/O  
Function  
FEED  
Pin  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
Signal  
OUT6  
N.C.  
I/O  
Function  
Input  
Output  
2
IN1  
Input  
PRINT  
PAUSE  
-----  
3
IN2  
Input  
COM1  
N.C.  
Common (Power)  
4
IN3  
Input  
-----  
5
IN4  
Input  
N.C.  
-----  
6
IN5  
Input  
N.C.  
-----  
7
OUT0  
OUT1  
OUT2  
OUT3  
OUT4  
OUT5  
Output  
Output  
Output  
Output  
Output  
Output  
FEED  
N.C.  
-----  
8
PRINT  
PAUSE  
ERROR  
N.C.  
-----  
9
COM2  
N.C.  
Common (Ground)  
10  
11  
12  
-----  
-----  
-----  
N.C.  
POWER ON  
N.C.  
N.C.: No Connection  
Input Circuit  
Output Circuit  
Operating environment  
Temperature: 0 to 40 °C  
Humidity: 20 to 90% (No Condensation)  
EA2- 5  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33089  
APPENDIX 2 INTERFACE  
RFID (Option)  
B-EX700-RFID-U2-US-R  
Module:  
TOSHIBATEC TEC TRW-USM-01  
Frequency:  
US settings: 902.75-927.25MHz (UHF US)  
AU settings: 918.25-925.75MHz (UHF Australia)  
TW settings: 922.25-927.25MHz (UHF Taiwan)  
KR settings: 910.4-913.6MHz (UHF Korea)  
10 to 100 mW  
Output:  
Available RFID tag:  
EPC C1 Gen2, IOS-18000-6C  
B-EX700-RFID-U2-EU-R  
Module:  
TOSHIBATEC TEC TRW-EUM-01  
Frequency:  
869.85 MHz (UHF Europe)  
865.2-866.8MHz (UHF India)  
10 to 100 mW  
Output:  
Available RFID tag:  
EPC C1 Gen2, ISO-18000-6C  
B-EX700-RFID-H1-QM-R  
Module:  
TagSysm MEDIO S002 (Not included in this optional kit.)  
Frequency:  
Output:  
13.56MHz  
200 mW  
Available RFID tag:  
TagSys C210, C220, C240, I-Code, Tag-it, ISO15693  
EA2- 6  
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APPENDIX 3 PRINT SAMPLES  
ENGLISH VERSION EO1-33089  
APPENDIX 3 PRINT SAMPLES  
APPENDIX 3 PRINT SAMPLES  
Font  
EA3- 1  
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APPENDIX 3 PRINT SAMPLES  
ENGLISH VERSION EO1-33089  
APPENDIX 3 PRINT SAMPLES  
APPENDIX 3 PRINT SAMPLES (Cont.)  
Bar codes  
JAN8, EAN8  
Interleaved 2 of 5  
NW7  
MSI  
CODE39 (Standard)  
JAN13, EAN13  
EAN13+2 digits  
CODE128  
UPC-E  
EAN13+5 digits  
CODE39 (Full ASCII)  
UPC-E+2 digits  
EAN8+2 digits  
UPC-A  
CODE93  
UPC-E+5 digits  
EAN8+5 digits  
UPC-A+2 digits  
EA3- 2  
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APPENDIX 3 PRINT SAMPLES  
ENGLISH VERSION EO1-33089  
APPENDIX 3 PRINT SAMPLES  
UPC-A+5 digits  
UCC/EAN128  
POSTNET  
Industrial 2 of 5  
Customer bar code  
KIX Code  
Customer bar code of high priority  
RM4SCC  
MicroQR  
Data Matrix  
QR code  
Micro PDF417  
MaxiCode  
CP Code  
PDF417  
EA3- 3  
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APPENDIX 3 PRINT SAMPLES  
ENGLISH VERSION EO1-33089  
APPENDIX 3 PRINT SAMPLES  
GS1 DataBar family (with no compound composite printed)  
GS1 DataBar (Truncated)  
GS1 DataBar Stacked  
GS1 DataBar Stacked Omnidirectional  
GS1 DataBar Limited  
GS1 DataBar Expanded  
GS1 DataBar Expanded Stacked  
UPC-A  
UPC-E  
EAN-13  
EAN-8  
UCC/EAN-28 with CC-A, CC-B, or CC-C  
EA3- 4  
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APPENDIX 3 PRINT SAMPLES  
ENGLISH VERSION EO1-33089  
APPENDIX 3 PRINT SAMPLES  
GS1 DataBar family (with compound composite printed)  
GS1 DataBar (Truncated)  
GS1 DataBar Stacked  
GS1 DataBar Stacked Omnidirectional  
GS1 DataBar Limited  
GS1 DataBar Expanded Stacked  
GS1 DataBar Expanded  
UPC-A  
UPC-E  
EAN-8  
EAN-13  
UCC/EAN-128 with CC-A or CC-B  
UCC/EAN-128 with CC-C  
EA3- 5  
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APPENDIX 4 GLOSSARIES  
ENGLISH VERSION EO1-33089  
APPENDIX 4 GLOSSARIES  
APPENDIX 4 GLOSSARIES  
Bar code  
Expansion I/O interface  
A code which represents alphanumeric characters  
by using a series of black and white stripes in  
different widths. Bar codes are used in various  
industrial fields: Manufacturing, Hospitals,  
Libraries, Retail, Transportation, Warehousing, etc.  
Reading bar codes is a fast and accurate means of  
capturing data while keyboard entry tends to be  
slow and inaccurate.  
An interface circuit that may be installed into  
printer to allow the printer to be connected to an  
external device such as a wrapping machine and to  
receive feed, print start, and pause signals from the  
external device and to send back print, pause, and  
error status signals to the external device.  
Feed gap sensor  
A transmissive sensor which detects the difference  
of potential between the gap between labels and  
the label to find the print position of the label.  
Batch mode  
Issue mode that continuously prints media until the  
specified number of media has been printed.  
Font  
Black mark  
A complete set of alphanumeric characters in one  
style of type. E.g. Helvetica, Courier, Times  
A mark printed on the media so that the printer can  
maintain a constant print position by detecting this  
mark.  
Gap  
Clearance between labels  
Black mark sensor  
A reflective sensor which detects the difference of  
potential between the black mark and print area to  
find the print start position.  
IPS  
Inch per second  
The unit used to express print speed.  
Label  
Built-in rewinder mode  
A type of media with adhesive backing.  
Printer mode of operation where a strip module is  
installed to take up printed media onto the build-in  
rewinder.  
LCD  
Liquid Crystal Display  
Cut mode  
Installed on the operation panel and displays  
operation modes, error message and so on.  
Printer mode of operation where an optional cutter  
module is installed to automatically cut media from  
the supply roll after they are printed. The print  
command can specify to cut every media or to cut  
after a set number of media have been printed.  
Media  
Material on which data is printed by the printer.  
Label, tag paper, fanfold paper, perforated paper,  
etc.  
Cutter module  
A device used to cut the media.  
Plug and Play  
When Plug and Play is enabled, the PC will  
automatically identify the printer (if the PC  
supports Plug & Play), optimize the system  
resource (IRQ and DMA), and display a message  
prompting a printer driver installation.  
DHCP  
Dynamic Host Configuration Protocol  
A communications protocol which lets a network  
administrator temporarily assign an IP address to a  
computer plugged into a different place in the  
network.  
Pre-printed media  
A type of media on which characters, logos, and  
other designs have been already printed.  
DPI  
Dot Per Inch  
The unit used to express print density.  
EA4- 1  
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APPENDIX 4 GLOSSARIES  
ENGLISH VERSION EO1-33089  
APPENDIX 4 GLOSSARIES  
Printer IP address  
Tag  
A 32-bit address of a printer connected to TCP/IP  
network, which identifies the network printer. An  
IP address is written as 4 sets of numbers,  
separated by periods.  
A type of media with no adhesive. Usually tags  
are made of cardboard or other durable material.  
Thermal direct printing  
A printing method using no ribbon, but thermal  
media which reacts to heat. The thermal print head  
heats the thermal media directly, causing print  
image to be printed on the media.  
Print head element  
The thermal print head consists of a single line of  
tiny resistive elements and when current is allowed  
to flow through each element it heats up causing a  
small dot to be burned onto thermal paper or a  
small dot of ink to be transferred from a thermal  
ribbon to ordinary paper.  
Thermal print head  
A print head using thermal transfer or thermal  
direct printing method.  
Print speed  
The speed at which printing occurs. This speed is  
expressed in units of ips (inches per second).  
Thermal transfer printing  
A printing method that the thermal print head heats  
an ink or resin coating on the ribbon against the  
media, causing the ink/resin to transfer onto the  
media.  
Reflective sensor  
See Black mark sensor.  
Threshold setting  
A sensor setting operation to have the printer  
maintain a constant print position of pre-printed  
media.  
Resolution  
The degree of detail to which an image can be  
duplicated. The minimum unit of divided image is  
called a pixel. As the resolution becomes higher,  
the number of pixels increased, resulting in more  
detailed image  
Transmissive sensor  
See Feed gap sensor.  
USB (Universal Serial Bus)  
RFID (Radio Frequency Identification)  
A method of automatically identifying people or  
objects using radio waves. In case of the B-SX  
series, the RFID module writes digital information  
to an RFID tag mounted inside labels or tag paper  
while the printer is printing data on them. The  
RFID tag is a microchip attached to an antenna.  
The microchip holds data and the antenna enables  
the tag to send and receive data.  
An interface that is used to connect peripherals,  
such as a printer, keyboard, mouse. The USB  
allows disconnection of a USB device without  
turning off the power.  
Web printer  
The web printer function allows you to browse the  
printer status on the PC, issue media, check or  
change the settings, or download the firmware to  
the printer. For details, refer to the Network  
Specification.  
Ribbon  
An inked film used to transfer an image onto the  
media. In the thermal transfer printing, it is heated  
by the thermal print head, causing an image to be  
transferred onto the media.  
Strip mode  
A device used to remove labels from the backing  
paper.  
Supply  
Media and ribbon  
EA4- 2  
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EO1-33089  
M
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