Toshiba Printer B 570 SERIES User Manual

TEC Thermal Printer

B-570 SERIES

User's Manual

Document No. EM0-33013A

Original Nov., 1993

(Revision Mar., 2000)

TABLE OF CONTENTS

OWNER'S MANUAL ............................................. EM1-33035

PRODUCT DESCRIPTION ................................... EM10-33006A

MAINTENANCE MANUAL .................................... EM18-33010A

PRINTED IN JAPAN

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PRINTED IN JAPAN

EO0-33004

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TEC Thermal Printer

B-570-QQ SERIES

Owner’s Manual

Table of Contents

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This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operations of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the

user's authority to operate the equipment.

"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations."

"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel

brouilleur de Canada."

(for CANADA only)

CAUTION:

To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing. etc., be drawn into the

moving parts, push the switch in the "OFF" position to stop movement.

by TOSHIBA TEC CORPORATION

570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN

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EM1-33035

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions

necessary for safe handling are included in this manual. All warnings and cautions contained in this

manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified

using the procedures described in this manual, turn off the power, unplug the machine, then contact your

authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of death or serious injury if the

machines are improperly handled contrary to this indication.

WARNING

specified AC voltage

is prohibited.

Any other than the

Do not use voltages other than the

voltage (AC) specified on the rating

plate, as this may cause fire or

electric shock.

Do not plug in or unplug the power

cord plug with wet hands as this may

cause electric shock.

Prohibited

If the machines share the same

outlet with any other electrical

appliances which consume large

amounts of power, the voltage will

fluctuate widely each time these

appliances operate. Be sure to

provide an exclusive outlet for the

machine as this may cause the

machines to malfunction.

Do not place metal objects or

water-filled containers such as flower

vases, flower pots or mugs, etc. on

top of the machines. If metal objects

or spilled liquid enter the machines,

this may cause fire or electric

shock.

Prohibited

Do not insert or drop metal,

flammable or other foreign objects into

the machines through the ventilation

slits, as this may cause fire or electric

shock.

Do not scratch, damage or modify

the power cords. Also, do not place

heavy objects on, pull on, or exces-

sively bend the cords, as this may

cause fire or electrical shock.

Prohibited

Disconnect

the plug.

Continued use of the machines in an

abnormal condition such as when the

machines are producing smoke or

strange smells may cause fire or elec-

tric shock. In these cases, immedi-

ately turn off the power switches and

disconnect the power cord plugs from

the outlet. Then, contact your author-

ized TOSHIBA TEC representative for

assistance.

Disconnect

the plug.

If the machines are dropped or their

cabinets damaged, first turn off the

power switches and disconnect the

power cord plugs from the outlet, and

then contact your authorized

TOSHIBA TEC representative for

assistance. Continued use of the

machine in that condition may cause

fire or electric shock.

(i)

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EM1-33035

Safety Summary

Disconnect

the plug.

Disconnect

the plug.

If foreign objects (metal fragments,

water, liquids) enter the machines,

first turn off the power switches and

disconnect the power cord plugs from

the outlet, and then contact your

authorized TOSHIBA TEC repre-

sentative for assistance. Continued

use of the machine in that condition

may cause fire or electric shock.

When unplugging the power cords,

be sure to hold and pull on the plug

portion. Pulling on the cord portion

may cut or expose the internal wires

and cause fire or electric shock.

Connect a

grounding

wire.

No disassem-

bling.

Ensure that the equipment is

properly grounded. Extension cables

should also be grounded. Fire or

electric shock could occur on

improperly grounded equipment.

Do not remove covers, repair or

modify the machine by yourself. You

may be injured by high voltage, very

hot parts or sharp edges inside the

machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION^{objects if the machines are improperly handled contrary to this indication.}

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

•

Try to avoid locations that have the following adverse conditions:

Temperatures out of the specification

Shared power source

Direct sunlight

Excessive vibration

High humidity

Dust/Gas

•

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic

covers.

•

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high tem-

peratures, high humidity, dust, or gas.

•

Ensure the printer is operated on a level surface.

Any data stored in the memory of the printer could be lost during a printer fault.

Try to avoid using this equipment on the same power supply as high voltage equipment or equip-

ment likely to cause mains interference.

•

Unplug the machine whenever you are working inside it or cleaning it.

Keep your work environment static free.

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

•

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

•

Do not lean against the machine. It may fall on you and could cause injury.

Care must be taken not to injure yourself with the printer paper cutter.

Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

•

Utilize our maintenance services.

After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the

machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid

rainy seasons.

•

Our preventive maintenance service performs the periodic checks and other work required to

maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorized TOSHIBA TEC representative for assistance.

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or

other parts to deteriorate or cause the paint to peel.

(ii)

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EM1-33035

TABLE OF CONTENTS

Page

1. INTRODUCTION.............................................................................. 1-1

1.1 Applicable Model ..................................................................................... 1- 5

1.2 Accessories ............................................................................................. 1- 5

2. SPECIFICATIONS ........................................................................... 2-1

2.1 Printer ...................................................................................................... 2- 1

2.2 Options .................................................................................................... 2- 2

2.3 Media....................................................................................................... 2- 3

2.4 Ribbon ..................................................................................................... 2- 3

3. OVERVIEW ...................................................................................... 3-1

3.1 Front/Rear View....................................................................................... 3- 1

3.2 Operation Panel ...................................................................................... 3- 1

4. DIP SWITCH FUNCTIONS .............................................................. 4-1

5. INSTALLING THE PRINTER ........................................................... 5-1

6. LOADING THE MEDIA .................................................................... 6-1

7. LOADING THE RIBBON ................................................................. 7-1

8. INSERTING THE OPTIONAL FLASH MEMORY CARD................. 8-1

9. CARE/HANDLING OF THE MEDIA AND RIBBON......................... 9-1

10. GENERAL MAINTENANCE .......................................................... 10-1

10.1 Cleaning ................................................................................................ 10- 1

10.2 Covers and Panels ................................................................................ 10- 1

10.3 Removing Jammed Paper ..................................................................... 10- 2

10.4 Threshold Setting .................................................................................. 10- 4

10.5 Auto Ribbon Saving Mode .................................................................... 10- 5

11. TROUBLESHOOTING................................................................... 11-1

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of

TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries

you may have in this manual.

by TOSHIBA TEC CORPORATION

570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN

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EM1-33035

1. INTRODUCTION

1.1 Applicable Model

1. INTRODUCTION

Thank you for choosing the TEC B-570 series thermal/transfer printer. This new generation high

performance/quality printer is equipped with the latest hardware including the newly developed high

density (12 dots/mm, 306 dots/inch) near edge print head. This will allow very clear print at a maximum

speedof203.2mm/sec.(8inches/sec.). Otherstandardfeaturesincludeanautomaticribbonsaver,abuilt-

inrewinder/stripmechanismandaninternalmediasupplyspool. Combinethiswithanoptionalhighspeed

P.C. interface board which allows vastly reduced graphic data transfer times and you have a printer to suit

a variety of applications and environments.

This manual contains general set-up and maintenance information and should be read carefully to help

gain maximum performance and life from your printer. For most queries please refer to this manual and

keep it safe for future reference.

1.1 Applicable Model

•

B-572-QQ

Model name description

B - 5 7 2 - Q Q

QQ: North America

2: Thermal direct/Thermal transfer

1.2 Accessories

Head Cleaner

(24089500013)

Unpacking Procedure

Power Cord

Owner's Manual

(EM1-33035)

PRINT HEAD CLEANER

Screw

(SM-4x6B)

Quality control report

Rewinder guide plate

(FMBD0034501)

1-1

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EM1-33035

2.1 Printer

2. SPECIFICATIONS

2.1 Printer

Model

B-570-QQ

Item

Supply voltage

AC 100V ~ 120V +10%, -15%, 50/60Hz +2Hz, -2Hz

2A, 198W maximum (standby: 500mA, 51W maximum)

5°C ~ 40°C

Power consumption

Operating temperature range

Relative humidity

Print head

Printing methods

Print speeds

25% ~ 85%RH (no condensation)

Thermal print head 12 dots per mm (306 dots per inch)

Thermal direct or Thermal transfer

76.2 mm/sec. (3 inch/sec.), 127 mm/sec. (5 inch/sec.),

203.2 mm/sec. (8 inch/sec.),

Maximum print width

Dispensing modes

127.5 mm (5.02 inches)

Batch (Continuous), Strip (On-demand) and Cut modes

(Cut mode is only available when optional cutter is fitted.)

20 characters x 1 line

291 mm (width) x 460 mm (depth) x 308 mm (height)

19 kg (without media and ribbon)

Message display

Dimensions

Weight

Available bar code types

JAN8, JAN13, EAN8, EAN8+2digits, EAN8+5digits

EAN13, EAN13+2digits, EAN13+5digits

UPC-E, UPC-E+2digits, UPC-E+5digits

UPC-A, UPC-A+2digits, UPC-A+5 digits

MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128

PDF417, DATA MATRIX, Industrial 2 to 5

Fonts

Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),

Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes),

OCR (2 types), Writable characters (40 types), Outline font (1 type)

0°, 90°, 180°, 270°

Rotations

Standard interface

Serial interface (RS-232C)

Parallel interface (Centronics)

Expansion I/O interface

Flash memory card interface

High speed PC interface

Optional interfaces

2.2 Option

Option Name

Type

Source

Usage

Cutter module

B-4205-QM

B-4800-PC-QM

See NOTE 1.

A stop and cut swing cutter

High speed PC inter-

face kit

This interface kit allows extremely high

speed information transfer between the

printer and PC.

Fanfold paper guide

module

B-4905-FF-QM

FMBC0067801

See NOTE 1.

This is a paper guide exclusively used for

fanfold paper.

Attaching it in place of the standard paper

guide allows the printer to print on fanfold

paper.

D-RAM PC board

Flash memory card

See NOTE 2.

See NOTE 3.

A2MBRAMupgradewhichenhancesthe

image handling capability of the printer.

A flash ROM card (1MB and 4MB) for

storing logos, writable characters and for-

mats.

NOTES: 1. Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

2. Available from TOSHIBA TEC Parts Center.

3. When purchasing flash memory card locally, select one having the specifications described at page

8-1.

2-1

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EM1-33035

2.3 Media

2. SPECIFICATIONS

Refer to the following

NOTE 2.

Tag paper

2.3 Media

Label

Black Mark

(on reverse side)

Stop

position

Stop

position

Tag paper

Cut

position

Cut

position

Reference

coordinate

Reference

coordinate

Reference

coordinate

Reference

coordinate

Feed direction

Fig. 2-1

[Unit : mm]

Label dispensing mode

Cut mode

Strip mode

Batch mode

10.0 ~ 999.0

Item

Label: 38 ~ 999.0

Tag: 25.4 ~ 999.0

25.0 ~993.0

A : Span of one label/tag

25.4 ~ 999.0

8.0 ~ 997.0

2.0 ~ 20.0

B : Label/tag length

C : Width including backing paper

D : Label width

23.4 ~ 997.0

50.8 ~ 140.0

47.8 ~ 137.0

2.0 ~ 20.0

6.0 ~ 20.0

E : Gap length

F : Black mark length (Tag paper)

2.0 ~ 10.0

G : Effective print width

Label Standard

H :

10.0 ~ 128.0

21.4 ~ 298.6

21.4 ~ 995.0

23.4 ~ 298.6

23.4 ~ 997.0

1.0

23.0 ~ 298.6

23.0 ~ 991.0

234.0 ~ 298.6

23.4 ~ 997.0

6.0 ~ 298.6

6.0 ~ 995.0

8.0 ~ 298.6

8.0 ~ 997.0

Max. memory

TAG Standard

Max. memory

Effective print

length

I : Print speed up/slow down area

J : Black mark length (Label)

Maximum effective length Standard

Refer to the following NOTE 2.

149.3

for on the fly issue

Outer roll diameter

Max. memory

661.3

ø200 Max.

Label

Tag

Thickness

0.13 ~ 0.17

0.15 ~ 0.29

NOTES:

1. The media specification other than above are unchanged.

2. When marking black marks on label rolls, the following requirements must be satisfied.

When the gap length is less than 4 mm:

The black mark length should be longer than the gap length.

When the gap length is 4 mm or more:

The black mark should not overlap the gap for more than 4 mm and the following label.

2.4 Ribbon

Spool type

68mm~134mm

600 m

Type

Width

Length

Outer diameter

NOTES: 1. "On the fly issue" means that the printer can draw and

print without stopping between labels.

2. To ensure print quality and print head life use only

TOSHIBA TEC specified media and ribbons.

3. When using the cutter ensure that label length B plus

inter label gap length E exceeds 35 mm. (i.e. label

pitch should be greater that 35 mm.)

ø90 mm (max.)

4. When rewinding the media onto the take-up spool in

batchmode,themax.outerrolldiametershouldbe180

mm.

5. Use of rough media for the ribbon saving issue may

cause ribbon smudges.

2-2

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EM1-33035

3. OVERVIEW

3.1 Front/Rear View

3. OVERVIEW

3.1 Front/Rear View

Front View

Rear View

Outlet for the high speed PC

interface cable (Option)

Top Cover

Message Display (LCD)

Memory Card Slot

Supply Window

Serial Interface

Connector

(RS-232C)

Parallel I/F Connector

(Centronics)

Operation Panel

Media Outlet

Expansion I/O

Interface Connector

Power Switch

0: OFF

AC Power Inlet

1: ON

Fig. 3-1

3.2 Operation Panel

MESSAGE DISPLAY (LCD)

Displays messages in the language selected by DIP switch.

When power is turned on and it is ready to print, "ON LINE" is

displayed.

POWER LED (Green)

Lights when the power is turned on.

ON-LINE LED (Green)

1) Flashes when communicating with a host computer.

2) On while printing.

ERROR LED (Red)

Lights when a communication error occurs, when the media/

ribbon ends or the printer does not operate correctly.

FEED key

Feeds paper.

RESTART key

Fig. 3-2

Resets the printer when paused or when an error occurs.

Used to set the threshold. (Refer to page 10-4)

PAUSE key

Pauses printing.

Message display shows "PAUSE" and an unprinted count.

Used to set the threshold. (Refer to page 10-4)

3-1

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EM1-33035

4. DIP SWITCH FUNCTIONS

The DIP switches are located to the right of the supply shaft.

Supply Shaft

Ribbon Shaft

WARNING:

TurnthePOWEROFFbeforeswitchingthefunctions.

(1) DIP SW 2

Function

ON/OFF

No.

Transmission speed

2400 BPS

4800 BPS

9600 BPS

19200 BPS

1 bit

2 bit

7 bit

8 bit

without

with

OFF

Fig. 4-1

OFF

Stop bit length

Data length

OFF

Parity check

OFF

EVEN

ODD

Parity check (effective when DIP

SW #5 is set to ON.)

OFF

XON/XOFF(No XON is output at the power on time.)

(XOFF is output at the power off time.)

READY/BUSY (DTR)

Data protocol

(No XON is output at the power on time.)

(No XOFF is output at the power off time.)

READY/BUSY (RTS)

(No XON is output at the power on time)

(No XOFF is output at the power off time.)

XON/XOFF + READY/BUSY

(XON is output at the power on time.)

(XOFF is output at the power off time.)

XON/XOFF(XON is output at the power on time.)

(XOFF is output at the power off time.)

OFF

(2) DIP SW 1

Function

Auto ribbon save function

ON/OFF

OFF

No.

Without

With

English

German

French

Language to display LCD error

message

OFF

Dutch

Spanish

Japanese

Italian

Not used

Without

With

Without

With

Must be set to OFF.

OFF

Auto media feed after a cut issue

(See page 6-5)

Use of the built-in rewinder/Head up

function in cut mode Refer to Note 2.

Must be set to OFF.

NOTES: 1. The shaded settings are the factory default settings. "OFF" means "OPEN".

2. The DIP switch #1-6 functions in accordance with equipment to be used.

3. If you would like to switch to READY/BUSY (DTR) or to READY/BUSY (RTS) of data protocol,

please contact your authorized TOSHIBA TEC representative.

4-1

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EM1-33035

5. INSTALLING THE PRINTER

5.1 INSTALLING THE PRINTER

5. INSTALLING THE PRINTER

Connecting the Power Cord and Cables

WARNING!

Turn the POWER SWITCH to OFF before connecting the power cord or cables.

Serial I/F Cable (RS-232C)

Expansion I/O Cable

Parallel I/F Cable (Centronics)

High Speed PC Inter-

face Cable (Option)

Power Cord

Fig. 5-1

5-1

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EM1-33035

6. LOADING THE MEDIA

WARNING:

1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn

into the moving parts, push the switch in the “OFF” position to stop movement.

2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

The printer prints both labels and tags.

1. Turn off the power and open the top cover.

2. Turn the head lever to position 3, then release the ribbon shaft holder plate.

Top Cover

Ribbon Shaft Holder Plate

Head Lever

Fig. 6-1

NOTES: 1.When the head lever is turned to position 2, the print head is raised.

2.When the head lever is turned to position 3, the print head and the pinch roller are raised.

3.To allow printing the head lever must be set to position 1. (This ensures that the print head

and the pinch roller are closed.)

3. Turn the locking ring counter clockwise and remove the supply holder from the supply shaft.

NOTE: Donotturntheforcethelockingringtoofarcounterclockwiseoritmaycomeoffthesupplyholder.

Supply Shaft

Locking Ring

Supply Holder

Fig. 6-2

6-1

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EM1-33035

6. LOADING THE MEDIA

4. Put the media on the supply shaft.

5. Pass the media around the damper, then pull the media towards the front of the printer.

6. Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed. Then turn

the locking ring clockwise to secure the supply holder. This will centre the media automatically.

NOTE: Do not over tighten the locking ring of the supply holder.

Groove Ridge

Projection

Damper

Supply Holder

Media

Supply Shaft

Fig. 6-3

7. Insert the media into the paper holders of the media guide, adjust the media guides to the media width,

and tighten the locking screw.

8. Check that the media path through the printer is straight. The media should be centered under the print

head.

Media Guide

Supply Holder

Media Guide

Media

Paper Holder

Print Head

Media

Locking Screw

Fig. 6-4

NOTE: When using the label rolled with labels facing outside, please remove the upper plates of both

paper holders using the following procedure. Failure to do this may cause a paper jam error.

If you have any questions, please contact your nearest TOSHIBA TEC service representative.

6-2

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EM1-33035

6. LOADING THE MEDIA

■ Removing the paper holders' upper plates from the media guide

1 Remove the two T-4x8 screws to detach the media guide from the printer.

Media Guide

Screw (T-4x8)

Fig. 6-5

2 RemovetheSM-3x6screwortheSM-3x8screwtodetachthepaperholders'upperplates from

the media guide.

(Right)

(Left)

Screw (SM-3x8)

Paper Holder

Screw (SM-3x6)

Paper Holder

Fig. 6-6

3 Attach the media guide back in position.

NOTE: Donotlosetheremovedupperplatesbecausetheyarerequiredwhenusingthelabelrolled

with labels facing inside.

9. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the

knob right will move the sensor towards the center of the media while turning left will move it away from

the center of the media.

6-3

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EM1-33035

6. LOADING THE MEDIA

■ An easy way to set the black mark sensor position

1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and

feed it under the print head past the sensor so that the black mark can be seen from above.

2 Adjust the sensor position to that of the black mark (the upper hole indicates the position of the

black mark sensor).

Black Mark Sensor

Black Mark

Media

(Feed Gap Sensor)

Adjusting Knob

Fig. 6-7

NOTE: Make sure to set the sensor to detect the center of the black mark, otherwise a paper jam

error could occur.

■ Setting the feed gap sensor position

1 Adjust the sensor to detect on the gap (the lower hole indicates the position of the feed gap

sensor.)

(Black Mark Sensor)

Backing Paper

Media

Feed Gap Sensor

Adjusting Knob

Fig. 6-8

6-4

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EM1-33035

6. LOADING THE MEDIA

10. The media is now loaded and the sensor position is set.

Batch type:

Media

Fig. 6-9

NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print

quality.

Strip type:

1 Remove enough labels from the leading edge media to leave 500 mm of backing paper

exposed.

2 Wind the backing paper onto the take-up spool and fix in position with the take-up clip.

(Wind the paper counter clockwise around the spool as this is the direction it rotates.)

3 Rotate the take-up spool anti-clockwise a few times to take up any slack in the backing paper.

Media

Take-up Spool

Front Plate

Black Screw

Take-up Clip

(HAA-0004001)

Backing Paper

Fig. 6-10

NOTES: 1. The backing paper is easier to feed back to the take-up spool if the front plate is removed.

2. When fitting the tace-up clip the longer side of the clip should be fitted into the shallow groove

on the take-up spool.

3. Set the selection switch to the STANDARD/STRIP position.

6-5

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EM1-33035

6. LOADING THE MEDIA

Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module.

NOTES: 1. Besuretocutthebackingpaperoflabel. Cuttinglabelswillcausethegluetosticktothecutter,

which may affect the cutter quality and shorten the cutter life.

2. If the top edge of label winds onto the platen in cut issue, set the DIP SW 1-5 to ON.

3. For the cutter type, the selection switch can be set to either position.

Media Outlet

Media

Cutter Module

Fig. 6-11

Built-in rewinder type:

1 Remove two black screws and front plate.

2 Fit the rewinder guide plate to the tear-off bar, then attach it with the sems screws.

Tear-off Bar

Rewinder Guide Plate

(FMBD0034501)

SM-4x6B Sems Screw

SM-4x8 Sems Screw

Adjustment Knob

Fig. 6-12

NOTES: Set the selection switch to the REWINDER position.

3 Follow the procedure for strip type.

4 Adjustment

If the label skews when using built-in rewinder unit, turn the adjustment knob of the rewinder

guide plate to correct the label feed. Clockwise turn moves the rewinder guide plate forward

and counterclockwise moves it backward.

* When labels skew to the right:

Loosen the SM-4x8 sems screw with a philips-head screw driver. Turn the adjustment knob

clockwise, and tighten the SM-4x8 screw when the rewinder guide plate is positioned

correctly.

* When labels skew to the left:

Loosen the SM-4x8 screw with a phillips-head screw driver. Turn the adjustment knob

counterclockwise, and tighten the SM-4x8 screw when the rewinder guide plate is posi-

tioned correctly.

6-6

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EM1-33035

7. LOADING THE RIBBON

WARNING!

1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn

into the moving parts, push the switch in the “OFF” position to stop movement.

2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

There are two types of media available for printing on, these are standard media and direct thermal media

(a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1. When using a narrow width ribbon, slide the ribbon stoppers along the shafts to a position where the

ribbon will be centered when it is fitted. When changing from a narrow width to a wider one rotate the

ribbon stoppers by 90°, push them back to the correct position and then rotate back to lock.

NOTE: When attaching the ribbon stoppers, fit them to the shafts with the pinchers facing into the printer.

Ribbon Stopper

(FMHC0008801)

Ribbon Stopper

(FMHC0008801)

Fig. 7-1

2. Leaving plenty of slack between the spools, fit the ribbon as shown below. When the ribbon is fitted it

must be positioned over the ribbon sensor.

3. Wind both shafts towards each other to tighten the ribbon.

Ribbon Sensor

Ribbon Shafts

Ribbon

Fig. 7-2

4. Reset the ribbon shaft holder plate by aligning it with the ribbon shaft.

5. Turn the head lever clockwise to lower the print head.

6. Close the top cover.

7-1

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EM1-33035

8. INSERTING THE OPTIONAL FLASH MEMORY CARD

WARNING!

Turn the power OFF when inserting or removing the flash memory card.

CAUTION:

To protect memory cards, discharge static electricity from your body by touching the printer rear

cover prior touching the memory cards.

1. Turn the power off.

2. Insert the flash memory card into the memory card slot at the rear of the printer.

3. Turn the power on.

Flash memory Card

Fig. 8-1

NOTES: 1. Be sure to protect a flash memory card when not in use in the printer by putting it in it's

protective cover.

2. Do not subject the card to any shocks or excessive forces.

3. Do not expose the card to extremes of heat by either storing in direct sunlight or close to a

heater.

4. Donotexposethecardtoexcessivehumiditybywipingitwithawetclothorstoringitinadamp

place.

5. Before inserting or removing the card, make sure that the power switch is turned off.

6. Thefollowingflashcardscanbeused. (The1MB-cardisreadonlyandthe4MBcardcanread/

write.)

Maker code

1CH

Capacity

Maker

Type

Device code

D0H

1M Byte Maxell

EF-1M-TB AA

MF81M1-GBDAT01

EF-4M-TB CC

EF-4M-TB DC

FL04M-15-11119-03

IMC004FLSA

Mitsubishi

B0H

04H

01H

89H

4M Byte Maxell

Maxell

88H

ADH

Centennial Technologies INC.

INTEL

A2H

A0H

Simple TECHNOLOGY

Mitsubishi

STI-FL/4A

MF84M1-G7DAT01

FJN-004M6C

PC Card KING MAX

PC Card

89H

FJP-004M6R

8-1

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EM1-33035

9. CARE/HANDLING OF THE MEDIA AND RIBBON

CAUTION:

Be sure to read carefully and understand the Supply Manual. Use only media and ribbon

which meet specified requirements. Use of non-specified media and ribbon may shorten the

headlifeandresultinproblemswithbarcodereadabilityorprintquality. Allmediaandribbon

should be handled with care to avoid any damage to the media, ribbon or printer. Read the

following guideline carefully.

• Do not store the media and ribbon for longer than the manufactures recommended shelf life.

• Store media rolls on the flat end, do not store them on the curved sides as this might flatten that side

causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and

the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct

sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have the specifications which exceed Na⁺

800 ppm, K⁺250 ppm and CL^-500 ppm.

• Some ink used on pre-printed labels may contain ingredients which shorten the print head's product life.

Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO₃)

and kaolin (Al₂O₃, 2SiO₂, 2H₂O).

For further information please contact your local distributor or your media and ribbon manufacturer.

9-1

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EM1-33035

10. GENERAL MAINTENANCE

10.1 Cleaning

10. GENERAL MAINTENANCE

WARNING!

1. Be careful when handling the print head as it becomes very hot.

2. Care must be taken not to injure yourself with the printer paper cutter.

3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn

into the moving parts, push the switch in the “OFF” position to stop movement.

4. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

10.1 Cleaning

To help retain the high quality and performance of your printer it should be regularly cleaned. The

greatertheusageoftheprinter, themorefrequentthecleaning. (i.e. lowusage=weekly:highusage=daily).

1. Turn the power off.

2. Open the top cover.

3. Turn the head lever to raise the print head.

4. Remove the ribbon and media.

5. Clean the element of print head with print head cleaner.

6. Wipe the platen, feed roller and pinch roller with a cleaner moistened with alcohol.

Remove dust or foreign substances from the internal part of the printer, if any.

Element

Print Head

Pinch Roller

Print Head

Feed Roller

Element

Platen

Print Head Cleaner

(24089500013)

Fig. 10-1

WARNING!

1. Be sure to disconnect the power cord prior ot performing any maintenance.

2. Do not use any tool that may damage the print head.

3. DO NOT POUR WATER directly onto the printer.

10-1

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EM1-33035

10. GENERAL MAINTENANCE

10.2 Covers and Panels

The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent

solution.

NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment.

WARNING!

1. DO NOT POUR WATER directly onto the printer.

2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.

3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.

4. DO NOT clean the panel covers or the supply window with alcohol as it may cause them to

discolor, loose their shape or develop structural weakness.

10.3 Removing Jammed Paper

1. Turn the power off.

2. Open the top cover.

3. Turn the head lever to position 3, then release the ribbon shaft holder plate.

4. Remove the black screw to detach the media guide plate. (See Fig. 10-2.)

5. Remove the ribbon and media.

6. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could damage the

printer.

7. Clean the print head and platen, then remove any further dust or foreign substances.

8. Place the portion B of the media guide plate on the media sensor. Secure the media guide plate with

the black screw.

Media Sensor

Media Guide Plate

Black Screw

(HAA-0004001)

Fig. 10-2

9. Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Do

notusenonespecifiedmediainthecutter. IfyougetfrequentjamsinthecuttercontactyourAuthorized

Service representative.

10-2

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EM1-33035

10. GENERAL MAINTENANCE

10.3 Removing Jammed Paper

■ Cleaning the Cutter Unit

WARNING!

1. Be sure to turn the power off before cleaning the cutter unit.

2. The cutters are sharp and care should be taken not to injure yourself when cleaning.

1. Loosen two screws and remove the cutter cover.

2. Remove the white screw and media guide.

3. Remove the jammed paper and trash.

4. Clean the cutter with dry cloth.

Fixed Cutter

Media Guide

Screw

White Screw

(24741710304)

Cutter Cover

Cutter Unit

Swing Cutter

Fig. 10-3

5. Assembling is reverse order of removal.

10-3

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EM1-33035

10. GENERAL MAINTENANCE

10.4 Threshold Setting

For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap

between labels by measuring the amount of light passing through the media. When the media is pre-

printed, the darker (or more dense) inks can interfere with this process causing paper jammed errors.

To get around this problem a minimum threshold can be set for the sensor in the following way.

■ Threshold setting procedure

Turn the power ON.

(1) The printer is in stand-by.

(2) Load a media roll in the usual way.

O N L I N E

(3) Press the [PAUSE] key.

PAUSE

P A US E

(4) The printer enters the pause mode.

(5) Press and hold the [PAUSE] key for at least 3

seconds in the pause state.

PAUSE

FEED

T RA N S M I S S I V E

R EF L E C T I V E

T RA N S M I S S I V E

P A US E

(6) The sensor type is displayed.

(7) Press the [FEED] key.

(8) Thereflectivesensor(blackmarksensor)isselected.

(9) Press the [FEED] key again.

FEED

(10) Thetransmissivesensor(feedgapsensor)isselected.

(11) Press and hold the [PAUSE] key.

(12) The media is advanced until the [PAUSE] key is

released.

(13) Release the[PAUSE] key when more than 1.5 labels

(tags) are advanced.

PAUSE

(Threshold setting is completed by this operation.)

(14) Press the [RESTART] key.

RESTART

Command

(15) The printer is in stand-by.

O N

I N E

(16) Send an issue command from the PC to the printer.

O N L I N E

NOTES:

1. If the [PAUSE] key is released within 3 seconds whilst in pause state, paper will not feed.

2. Failure to feed more than 1.5 to 2 labels may result in an incorrect threshold setting.

3. While the print head is raised, the [PAUSE] key does not work.

4. Error such as paper end and cutter error are not detected during paper feed.

5. Selecting the transmissive sensor (for pre-printed labels) within software commands allows the printer to

detect the proper print start position correctly even when using pre-printed labels.

6. If the printer continues to print out of position after setting the threshold, adjust the feed gap sensor in the

system mode. Reset the threshold again. Make sure that the transmissive sensor (for pre-printed labels) is

selected in the feed and issue commands.

10-4

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EM1-33035

10. GENERAL MAINTENANCE

10.4 Threshold Setting

■ Threshold setting procedure (For firmware version 2.5 or earlier)

1 Turn the power on.

2 Load the pre-printed label. (Any position)

3 Press the [PAUSE] key once.

4 Hold down the [PAUSE] key for more than 3 seconds and it will begin to feed. After it has fed the 2 label,

release the [PAUSE] key.

5 Press the [RESTART] key for ON LINE mode.

6 Threshold setting is now completed.

NOTES: 1. If the [PAUSE] key is not held down for more than 3 seconds in PAUSE mode the threshold

will not be set.

2. Ifthe[PAUSE]keyisreleasedbefore2labelshavebeenissuedthesettingmaynotbecorrect

and will have to be re-set.

10.5 Auto Ribbon Saving Mode

Auto ribbon saving function is activated when it is selected by DIP switch (Refer to page 4-1) and no

print area extends more than 20 mm.

NOTE: According to the relation between the outer diameter of rewound ribbon and print speed,

ribbon loss per saving varies as follows:

Print speed

3"/sec.

Ribbon loss

Approx. 5 mm

Approx. 8 mm

Approx. 17 mm

5"/sec.

8"/sec.

10-5

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EM1-33035

11. TROUBLESHOOTING

WARNING!

If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn

the power off, unplug the printer, then contact your Authorized Service representative for assis-

tance.

Problem

Solution

Error Message

PAPER JAM

****

1. The media is not fitted correctly.

1. Re-fit the media correctly.

➔ Press the [RESTART] key.

2. Remove the cause of the jam and

replace the media correctly.

➔ Press the [RESTART] key.

3. Turn the power off then on again.

Select the correct sensor.

2. The media path is jammed and

does not feed smoothly.

3. The installed media type does not

match the selected sensor.

➔ Feed the media.

4. Adjust the sensor position.

➔ Press the [RESTART] key.

4. The black mark position on the

media does not match the sensor

position.

5. Turn the power off then on again.

Set the correct media size.

➔ Feed the media.

5. The installed media size is different

from the programmed size.

6. Set the threshold (see page 10-4).

Else

6. The feed gap sensor cannot see

the difference between the print

area and the gap.

Turn the power off and call your

Authorized Service representative.

HEAD OPEN

****

Feed or printing has been attempted

while the print head is raised.

Lower the print head.

➔ Press the [RESTART] key.

NO PAPER

****

The media has run out.

The ribbon has run out.

Load new media.

➔ Press the [RESTART] key.

NO RIBBON

****

Load a new ribbon.

➔ Press the [RESTART] key.

REWIND FULL

****

Too much backing paper or media is

wound on the internal take-up spool.

Remove the backing paper or media

from the internal take-up spool.

Then press the [RESTART] key.

11-1

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EM1-33035

11. TROUBLESHOOTING

Error Message

11. TROUBLESHOOTING

Problem

Solution

EXCESS HEAD

TEMP

Turn the power off and decrease the

print head temperature.

The print head is too hot.

HEAD ERROR

1. Restart the printing by pressing the

[RESTAERT] key.

2. Replace the print head.

This message is displayed when

sending the head broken check

command ([ESC] HD001 [LF] [NUL])

and the print head has a broken

element.

RIBBON ERROR

****

There is a fault with the ribbon sensor. Turn the power off. Contact your

Authorized Service representative.

CUTTER ERROR

****

Remove the jammed media and feed

the undamaged media through the

cutter.

Media is jammed in the cutter.

➔ Press the [RESTART] key.

Else

Turn the power off and contact your

Authorized Service representative.

FLASH WRITE

ERROR

1. Turn the power off, re-seat the flash

memory card and try again.

An error has occurred when loading

data onto a flash memory card.

2. Replace the flash memory card and

retry.

3. Turn the power off and contact your

Authorized Service representative.

FORMAT ER-

ROR

An error has occurred while formatting 1. Turn the power off, re-seat the flash

a flash memory card.

memory card and try again.

2. Replace the flash memory card and

retry.

3. Turn the power off and contact your

Authorized Service representative.

FLASH MEMORY No more data can be saved in the

Replace the card with a new one and

re-send data.

FULL

flash memory card.

(Only 1MB and 4MB cards can be

used.)

COMMUNICATION

ERROR

Turn the power off then on again or

press the [RESTART] key.

Check the program data.

A communication error has occurred

with the host.

➔ Call your Authorized Service repre-

sentative if necessary.

11-2

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EM1-33035

11. TROUBLESHOOTING

Error Message

11. TROUBLESHOOTING

Problem

Solution

example)

PC001; 0A00,

Correct the command and re-send it

again.

When an error is detected in a com-

mand 20 bytes of the command are

displayed.

Command error

0300, 2, 2

(ESC, LF, NUL are not displayed.)

Other Error

Message

Turn the power off then on again. If the

problem still exists turn the power off

and contact your Authorized Service

representative.

Hardware or software trouble.

NOTE: If an error is not cleared by pressing the [RESTART] key, the power must be switched off then

on again.

After the power has been switched off and on, all print data in the printer is cleared.

**** denotes a remaining count of unprinted labels.

Problem

Solution

No print.

1. Check that media and the ribbon is loaded correctly.

2. Check whether the print head is set correctly or not.

3. Check the cabling between the printer and the host.

Dots missing in the print.

Dirty print head. ➔ Clean the print head.

Call your Authorized Service representative if necessary.

Unclear (or blurred) printing.

1. Dirty print head. ➔ Clean the print head.

2. Bad or faulty ribbon. ➔ Replace ribbon.

3. Poor media quality. ➔ Change media type.

Power does not come on.

1. Plug power cord into an AC socket.

2. Check the circuit breakers or fuses.

3. Plug another appliance into the AC socket to check if

there is power supplied.

Call your Authorized Service representative if necessary.

Printer does not cut.

Check for a paper jam in the cutter.

Call your Authorized Service representative if necessary.

You see a raised nap where the media

has been cut.

1. Clean the cutter blades.

2. The blades are worn.

➔ Call your Authorized Service representative.

11-3

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PRINTED IN JAPAN

EM1-33035

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TEC Thermal Printer

B-570 SERIES

Product Description

Document No. EM10-33006A

Original Nov., 1993

(Revised Feb., 2000)

Table of Contents

PRINTED IN JAPAN

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EM10-33006A

(Rivision Date Apr. 28, '95)

TABLE OF CONTENTS

Page

1. OUTLINE OF THE SYSTEM .............................................................................. 1- 1

1.1 FEATURES OF THE B-570 SERIES .......................................................... 1- 1

1.2 DESCRIPTION OF MODEL NUMBER........................................................ 1- 1

1.3 OVERVIEW AND DIMENSIONS (APPROXIMATE) ................................... 1- 2

1.4 BASIC SPECIFICATIONS .......................................................................... 1- 3

1.5 ELECTRONICS SPECIFICATIONS............................................................ 1- 5

2. SUPPLY SPECIFICATIONS............................................................................... 2- 1

2.1 MEDIA ......................................................................................................... 2- 1

2.2 RIBBON ...................................................................................................... 2- 3

2.3 CARE AND HANDLING OF THE MEDIA AND RIBBON ............................ 2- 4

3. OPTIONAL KIT ................................................................................................... 3- 1

3.1 CUTTER MODULE : B-4205-QM................................................................ 3- 1

3.2 HIGH SPEED PC INTERFACE BOARD : B-4800-PC-QM ......................... 3- 2

3.3 MEMORY MODULE.................................................................................... 3- 3

3.4 FLASH MEMORY CARD ............................................................................ 3- 3

3.5 FANFOLD PAPER GUIDE MODULE: B-4905-FF-QM ............................... 3- 3

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have

in this manual.

by TOSHIBA TEC CORPORATION

570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN

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EM10-33006A

(Revision Date: Feb. 10. 2000)

1. OUTLINE OF THE SYSTEM

1.1 FEATURES OF THE B-570 SEREIS

1. OUTLINE OF THE SYSTEM

1.1 FEATURES OF THE B-570 SERIES

1) Various bar codes, characters and graphic data can be printed using both thermal transfer and

thermal direct methods.

Thisprintercanalsoprintwritablecharactersandlogosatdesignatedcoordinatesbyusingagraphic

command.

2) The RS-232C and Centronics are available as standard interfaces between the printer and a PC. In

addition, a flash memory card interface for data storage and an expansion interface for connecting

external devices except PCs are provided.

3) A 16-bit CPU and a Gate Array equipped with several peripheral LSIs realizes high system

performance.

4) Withtheelementpositionedattheedgeoftheprinthead, printqualityisimprovedbecausethemedia

passes straight through. No adjustment of media thickness or printing pressure is necessary.

Ahighdotdensityof12dots/mmproducesaclearprintandtheheathistorycontrolsystemoptimizes

applied pulse signal to the head.

5) This printer accommodates a max. format size of 138 mm wide, by 997 mm long and a max. print

speed of 203.2 mm/sec.

6) High throughput can be obtained with "on-the-fly" formatting.

7) Installation space is minimized because the media is loaded internally.

8) The metal cover and damper provide a heavy-duty enclosure.

9) Astripunitandrewinderareprovidedasstandardequipmentonthisprinter. Andahigh-speedribbon

saving function which economizes ribbon usage is available.

10) Optional devices such as a cutter module, high speed interface board, flash memory card (1MB or

4MB) and a memory module (max. 4MB) are available.

NOTE: Every size is written in millimeter (mm) in this manual. To obtain the size in inch, divide by 25.4.

1.2 DESCRIPTION OF MODEL NUMBER

B - 5 7 2 - Q P

Destination Code:

QQ : North America Bloc

QP : Europe Bloc

Printing Method: Thermal direct or Thermal transfer

1-1

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EM10-33006A

1. OUTLINE OF THE SYSTEM

1.3 OVERVIEW AND DIMENSIONS (APPROXIMATE)

1.3.1 Front View/Rear View

Front View

Rear View

Outlet for the high speed PC

interface cable (Option)

Top Cover

Memory Card Slot

Message Display (LCD)

Serial Interface

Connector

(RS-232C)

Parallel I/F

Connector

(Centronics)

Expansion I/O

Interface

Supply Window

Connector

Power Switch

O : OFF

: ON

Operation Panel

AC Power Inlet

Media Outlet

Fig. 1-1

Fig. 1-2

1.3.2 Operation Panel

MESSAGE DISPLAY (LCD)

Displays messages in the language selected DIP switch.

When power is turned on and it is ready to print, "ON LINE" is displayed.

POWER LED (Green)

Lights when the power is turned on.

ON-LINE LED (Green)

1) Flashes when communicating with a host computer.

2) On while printing.

ON LINE

POWER

ERROR

ERROR LED (Red)

Lights when the printer does not operate correctly.

FEED Button

Feeds paper.

RESTART Button

Resets the printer when paused or when an error occurs.

Used to set the threshold. (Refer to Owner's Manual)

PAUSE Button

FEED RESTART PAUSE

Pauses printing.

Message display shows "PAUSE" and an unprinted count.

Used to set the threshold. (Refer to Owner's Manual)

Fig. 1-3

1.3.3 Dimensions (Approximate)

Standard

: 291 mm (W) x 460 mm (D) x 308 mm (H)

With cutter module : 291 mm (W) x 521 mm (D) x 308 mm (H)

1-2

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EM10-33006A

(Revision Date: Feb. 10. 2000)

1.4 BASIC SPECIFICATIONS

1. OUTLINE OF THE SYSTEM

1.4 BASIC SPECIFICATIONS

1) Printing method ........ Thermal direct printing or thermal transfer printing

For the thermal transfer printing it may occur that horizontal lines printed within 20 mm from the

print start position of the first label become lighter than other. Please adjust the print tone

according to what you print.

2) Print head (5 inches)

1 Total number of dots .... 1536 dots

3 Effective print width .... 127.5 mm

2 Dot density ................... 12 dots/mm

4 Thermal pitch ............. 0.083 mm

3) Print speed ........................ 76.2 mm/sec., 127 mm/sec., 203.2 mm/sec. (selectable)

NOTE: These print speeds are available when printing ratio is less than 15% of the entire label

or tag paper.

4) Format size (W) x (L) ......... Label:

137.0 x 995.0 max.

Tag Paper: 137.0 x 997.0 max.

5) Issuing mode ..................... Batch or Strip printing (standard)

Auto cut (Auto cut mode is only available when an optional cutter is

attached.)

6) Type of bar code

1 UPC-A, UPC-A+2digits, UPC-A+5digits

2 UPC-E, UPC-E+2digits, UPC-E+5digits

3 EAN8, EAN8+2digits, EAN8+5digits, EAN13,

EAN13+2digits, EAN13+5digits, EAN128

4 JAN8, JAN13

8 ITF

9 MSI

0 Data Matrix

A PDF417

B Industrial 2 or 5

F RM4SCC

(ROYAL MAIL 4STATE

CUSTOMER CODE)

G KIX CODE

H Micro PDF

5 NW-7

C Customer Bar Code I Maxi Code

6 CODE39 (standard/full ASCII)

D Priority Customer Bar CodeJ QR Code

CODE93, CODE128 (auto code switch with/without) E POSTNET

K CP Code

7) Bar code rotation ............... 0°, 90°, 180°, 270°

8) Magnification of bar code

■ UPC/EAN/JAN/CODE93/128/PDF417.......... Up to 6 modules can be automatically calculated

using 1-module width disignation (1 to 15 dots).

Dots/Module

Bar code

–

UPC-A/E

EAN8/13

JAN8/13

Min. Module Width (mm)

Magnification (times)

0.25

0.76

0.33

0.42

1.27

0.50

1.52

0.58

1.76

0.66

CODE93

EAN128

CODE128

PDF417

Min.Module Width (mm)

Dots/Module

0.166

0.25

0.33

0.42

0.50

0.58

0.66

Bar code

UPC-A/E

EAN8/13

JAN8/13

–

Min. Module Width (mm)

Magnification (times)

–

CODE93

EAN128

CODE128

PDF417

Min.Module Width (mm)

0.747

0.83

0.91

1.00

1.08

1.16

1.25

1-3

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EM10-33006A

(Revision Date Nov. 11, '94)

1.4 BASIC SPECIFICATIONS

1. OUTLINE OF THE SYSTEM

■ NW-7/CODE39/ITF/MSI/Industrial 2 of 5 ......The width of narrow bars, wide bars and spaces

can be optionally changed in a range of 1 to 99

dots.

■ Data Matrix....................................................The width of one cell can be changed in a range of

1 to 99 dots.

9) Type of characters

1 Times Roman medium (8, 10 point)

2 Times Roman bold (10, 12, 14 point)

3 Times Roman Italic (12 point)

4 Helvetica medium (6, 10, 12 point)

5 Helvetica bold (12, 14 point)

6 Helvetica Italic (12 point)

8 Letter Gothic medium (9.5 point)

9 Prestige Elite medium (7 point)

0 Prestige Elite bold (10 point)

A Courier medium (10 point)

B Courier bold (12 point)

C OCR-A, B (12 point)

7 Presentation bold (18 point)

D Outline font (Helvetica bold)

E Writablecharacters(40types)(224char./types)

10) Character code

1 PC-850

PC-8

11) Character magnification

1 Regular font: 0.5 ~ 9.5 times (magnified by 0.5 times in each direction)

2 Outline font : 2.0 ~ 85.0 mm (magnified by 0.1 mm in each direction)

NOTE: When the outline font size is large, the ribbon may winkle according to the quality of the

ribbon or print tone.

12) White or black background ........All types of characters are available

13) Character rotation ..................................0°, 90°, 180°, 270°

14) Character strings rotation ......................0°, 90°, 180°, 270°

15) Type of line

1Horizontal line 2Vertical line 3Slant line 4Square 5Rounded Rectangle 6Circle

16) Line width ..............................................1 dot to 12 dots can be specified (in units of 0.1 mm)

Guaranteed only when a line has more than 3 dots.

17) Mechanism

1 Batch mechanism

This is the standard mechanism which let the printer print continuously without winding the label

and tag paper. By attaching the rewinder guide printed media can be wound onto the take-up

spool. The auto-cut function is available when the optional cutter module is installed.

2 Strip mechanism

A printed label is separated from its backing paper by the stripf shaft. The next label will not

be printed until the preceding label is taken away. The backing paper is wound onto the take-

up spool.

Ribbon

Label

Ribbon End

Sensor

Strip Sensor

Pinch

Roller

Print Head

Platen

Take-up Spool

Paper

Sensor

Feed

Roller

Rewind Full

Sensor

Strip Shaft

Fig. 1-4

1-4

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EM10-33006A

(Revision Date: Feb. 10. 2000)

1. OUTLINE OF THE SYSTEM

1.5 ELECTRONICS SPECIFICATIONS

3 Auto cut mechanism

When the cutter module is installed, the backing paper and tag paper are cut individually (stop

and cut). Minimum cut length is 25.4 mm (tag paper) or 38 mm (label).

Ribbon

Tag

Ribbon End

Sensor

Cutter

Pinch

Print Head

Roller

Feed

Roller

Paper

Sensor

Platen

Fig. 1-5

18) Power supply

QQ model: AC 100 ~ 120 V + 10%, -15%, 50/60Hz ± 2Hz

QP model: AC 220 ~ 240 V + 10%, -15%, 50Hz ± 2Hz

19) Current consumption

Printing:

198 W max., QQ model: 2 A max., QP model: 1 A max.

(Stand by: 51 W, QQ model: 500 mA, QP model: 250 mA)

20) Rush current ...... 30A or less

1.5 ELECTRONICS SPECIFICATIONS

1) CPU ................... µPD70236AGD-16-588

2) Memory

1 Program + Character generator:

Flash ROM 1 MB

2 Backup:

EE-PROM 128 Bytes

3 Image buffer + Work: D-RAM 2MB (max. 4MB: option)

3) Interface

1 RS-232C interface

(1) Communication mode:

Full-duplex

(2) Transmisson speed:

(3) Synchronization:

2400,4800,9600,19200 BPS (selectable)

start-stop synchronization

(4) Transmission parameter

■ Parity:

None, EVEN, ODD

1-bit

1-bit or 2-bit

7-bit or 8-bit

■ Start bit:

■ Stop bit:

■ Word length:

1-5

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EM10-33006A

1. OUTLINE OF THE SYSTEM

1.5 ELECTORONICS SPECIFICATIONS

(5) Error detection

■ Parity check:

VRC (Vertical parity check)

■ Framing error: This error occurs when no stop bit is found in the frame specified starting

with the start bit.

■ Overrun error: This error occurs when subsequent data is input before the data input to

the UART from the host is read by the printer.

(6) Data entry code: ASCII, 8-bit code for European characters, 8-bit code for graphic

(7) Receiving buffer: 5KB

(8) Protocol

■ XON/XOFF (DC1/DC3) protocol

• When initialized after power on, this printer becomes ready to receive data and sends

an XON code (11H). (Trasmission or non-transmission of XON code isselectable

by means of the DIP switch.)

• The printer sends an XOFF code (13H) when the blank positions in the receive buffer

becomes 800 Bytes or less.

• The printer sends an XON code (11H) when the blank positions in the receive buffer

are 2KB or more.

• When there are no blank positions in the receive buffer, the printer discards data

received which exceeds the receive buffer capacity, without storing it in the buffer.

(After detecting the XOFF code, the host computer must stop transmission before the

printer receive buffer becomes full.)

• The printer sends an XOFF code (13H) at power off time. (XOFF code send is

selectable with Dip switch.)

■ READY/BUSY (DTR) protocol

• When initialized after power on, this printer becomes ready to receive data and

converts the DTR signal to "High" level (READY).

• The printer converts the DTR signal to "Low" level (BUSY) when the blank positions

in the receive buffer amount to 800 Bytes or less.

• The printer converts the DTR signal to "High" level (READY) when the blank positions

in the receive buffer amount to 2KB or more.

• When there are no blank position in the receive buffer, the printer discards data

receivedwhichexceedthereceivebuffercapacity,withoutstoringitinthebuffer. (After

detecting a BUSY signal, the host computer must stop transmission before the printer

receive buffer becomes full.)

■ XON/XOFF (DC1/DC3) protocol + READY/BUSY (DTR) protocol

• When initialized after power on, this printer becomes ready to receive data and

converts the DTR signal to "High" level (READY). The printer sends an XON code

(11H).

• When the blank positions in the receive buffer are 800 Bytes or less, the printer

converts the DTR signal to "LOW" level (BUSY) and sends an XOFF code (13H).

• When the blank positions in the receive buffer are 2KB or more, the printer converts

the DTR signal to "High" level (READY) and sends an XON code (11H).

• When there are no blank positions in the receive buffer, the printer discards data

received which exceeds the receive buffer capacity, without storing it in the buffer.

(After detecting the XOFF code or BUSY signal, the host computer must stop

transmission before the printer receive buffer becomes full.)

• The printer sends an XOFF code (13H) at power off time.

1-6

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EM10-33006A

(Revision Date: Aug. 5 '99)

1. OUTLINE OF THE SYSTEM

1.5 ELECTORONICS SPECIFICATIONS

■ READY/BUSY (RTS) Protocol

• When initialized after power on, this printer becomes ready to receive data and converts

the RTS signal to "High" level (READY).

• The printer converts the RTS signal to “Low” level (BUSY) when the blank positions in

the receive buffer amount to 800 Bytes or less.

• The printer converts the RTS signal to “High” level (READY) when the blank positions

in the receive buffer amount to 2 KB or more.

• Whentherearenoblankpositioninthereceivebuffer, theprinterdiscardsdatareceived

which exceed the receive buffer capacity, without storing it in the buffer. (After detecting

a BUSY signal, the host computer must stop transmission before the printer receive

buffer becomes full.)

• Both the DTR signal output from the printer and the DSR signal output from the PC are

always “High”.

NOTES:1. When performing the flow control with Windows, in the port setting screen,

select “Hardware” for flow control. [set to the READY/BUSY (RTS) protocol]

2. Under the READY/BUSY (DTR) protocol, after turning the printer power ON,

send data 200ms after the DTR signal is converted to “High” level (READY).

And under the READY/BUSY (RTS) protocol, after turning the printer power

ON,senddata200msaftertheRTSsignalisconvertedto“High”level(READY).

1-7

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EM10-33006A

(Revision Date: Aug. 5 '99)

1. OUTLINE OF THE SYSTEM

1.5 ELECTRONICS SPECIFICATIONS

(9) Pin description

Pin No.

Signal

I/O

Description

Ground line for circuit protection.

FG (Framed Ground)

Data line from which the priter receives data

from the host (receive data line).

Logic "1" is "Low", and "0" "High".

RD (Received Data)

ItisLOW(MARK)whilenodataisbeingsent.

Datalinefromwhichtheprintersendsdatato

the host (send data line).

Logic "1" is "Low", and "0" "High".

ItisLOW(MARK)whilenodataisbeingsent.

Input signal from the host.

TD (Transmit Data)

CTS (Clear to Send

It must be "High" for the printer to send data.

Output signal to the host.

(1) READY/BUSY (DTR) protocol

It indicates there is data to send to the

host.

After power is ON, it is always "High".

(2) READY/BUSY (RTS) protocol

Indicates whether the printer is ready to

receive data.

RTS (Request to Send)

The signal is at the Low level when the

data amount in the data buffer is near

full, and at the high level when near

empty.

Output signal to the host.

(1) READY/BUSY (RTS) protocol

It indicates there is data to send to the

host.

After power is ON, it is always "High".

(2) READY/BUSY (DTR) protocol

Indicates whether the printer is ready to

receive data amount in the data buffer is

near full, and at the high level when near

empty.

DTR (Data Terminal Ready)

SG (Signal Ground)

Ground line for all data and control signals.

Input signal from the host.

It must be "High" for the printer to receive

data.

DSR (Data Set Ready)

(10) Interface circuit

■ Input circuit

■ Output circuit

SN75188 or equivalent

SN75189 or equivalent

RTS

DTR

CTS

DSR

Fig. 1-6

■ Signal level

Input voltage

"H" ..................... + 3V ~ + 15V

"L"...................... - 3V ~ -15V

"H" ..................... + 6V ~ + 13V

"L"...................... - 6V ~ -13V

Output voltage

1-8

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EM10-33006A

1. OUTLINE OF THE SYSTEM

1.5 ELECTORONICS SPECIFICATIONS

2 Centronics interface

(1) Data input method: 8-bit parallel (DATA 1 ~ 8)

(2) Control signals:

(3) Data input code:

(4) Receiving buffer:

ACK, BUSY, PAUSE, DATA;STB, INPUT; PRIME, FAULT, PE

ASCII, JIS 8-bit code for European characters, 8-bit code for graphic

5KB

(5) Input/Output crcuit configuration and Input/Output conditions

Type

Input

Configuration

Signal Name

DATA 1 ~ 8

SN74LS14 or equivalent

+5V

Logical level (input)

"1" = 2~5 V

"0" = 0~0.4 V

+5V

INPUT•PRIME

DATA•STB

100P

+5V

SN7406 or equivalent

BUSY

Logical level (input)

"1" = 2.4~5 V

"0" = 0~0.4 V

FAULT

Output

PAUSE

ACK

100P

Fig. 1-7

3 External I/O interface

(1) Interface circuit

■ Input circuit

External controller, etc.

Printer

COM1

IN0

Vcc

IN4

Fig. 1-8

Photo-coupler

TPL521 (TOSHIBA)

There are five input circuits, and each input is a current loop using a photo-coupler. The anode of the

photo-coupler is connected to common pin COM1 in each of the five circuits. Each cathode is

independent. The voltage of Vcc is 24 V (max.) while the diode operating current is 16 mA.

1-9

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EM10-33006A

1. OUTLINE OF THE SYSTEM

1.5 ELECTRONICS SPECIFICATIONS

■ Output circuit

External controller, etc.

Printer

(In case of photo-coupler)

OUT0

Vcc

OUT5

COM2

Fig. 1-9

Therearesixoutputcircuits, andeachoutputisanopencollector. ThevoltageofVccis24V(max.)

while the operating current is 150 mA.

For other details, please refer to the Expansion I/O specification.

Sensor/switch

1 Head up switch (micro switch)

This switch, attached at the lower left of the print head as viewed from the media outlet, detects

that the print head is ready to print (head is down). When the head lever is lowered, the head

down cam pushes up the print head, the micro switch is turned on and the print head prepares

to print.

2 Paper sensor

This sensor is comprised of the black mark sensor and feed gap sensor. It is positioned 92.1

mm from the platen.

The sensor position is adjustable according to the media width. It moves toward the main

frame a max. of 70 mm by turning the knob counterclockwise.

■ Black mark sensor (Reflective sensor)

This sensor detects the difference of potential between the black mark and tag paper to

find the print position of the tag paper.

It is located at the home position with the tag paper or print head before shipment.

Side detection (max.)

Center detection

20.5 mm

70 mm

Center

90.5 mm

Tag Paper

Knob

Tag Paper

Black Mark

Knob

Feed Gap Sensor

Fig. 1-11

Feed Gap Sensor

Black Mark Sensor

Main Frame

Fig. 1-10

Main Frame

1-10

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EM10-33006A

1. OUTLINE OF THE SYSTEM

1.5 ELECTRONICS SPECIFICATIONS

■

Feed gap sensor (Transmissive sensor)

This sensor detects the difference in potential between the backing paper and the

label to find the print position of the label. The feed gap sensor is located 8 mm to

the right of the black mark sensor.

Home position

Side detection limit position

Center of Label

70 mm

Home Position

Center of Label

8 mm

Label

8 mm

Label

Backing Paper

Knob

Backing Paper

98.5 mm

28.5 mm

Knob

Feed Gap Sensor

Black Mark Sensor

Main Frame

Fig. 1-13

Fig. 1-12

3 Strip sensor (Transmissive sensor)

This sensor detects whether or not the label has been removed and controls the label feed.

It is positioned 13.7 mm from the platen.

Strip Sensor (Tr)

Print Head

13.7 mm

Platen

Strip

Sensor (LED)

Strip Shaft

Fig. 1-14

Backing Paper

4 Ribbon end sensor (Transmissive sensor)

When printing in thermal transfer mode, this sensor detects the difference in potential

between the ribbon and the ribbon end to indicate the ribbon end. It is positioned 94.8 mm

from the platen and the detection point is 76.5 mm from the main frame.

Ribbon

Ribbon End Sensor (Tr)

Ribbon End Sensor (LED)

Print Head

Pinch Roller

Platen

Feed Roller

Fig. 1-15

94.8 mm

1-11

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EM10-33006A

1. OUTLINE OF THE SYSTEM

1.5 ELECTRONICS SPECIFICATIONS

Rewind full sensor (Transmissive sensor)

This sensor detects excessive winding when winding backing paper or label onto the take-

up spool. It is positioned 195.3 mm (Tr side) and 150.9 mm (LED side) from the platen, and

the detection point is 92.5 mm from the main frame. Excessive winding is detected when

backing paper blocks the light from the LED.

Print Head

Take-up Spool

Platen

Rewind Full

Sensor (Tr)

Backing Paper

Rewing Full Sensor (LED)

150.9 mm

44.4 mm

Fig. 1-16

6 Slit sensor (Transmissive sensor)

This sensor detects the rotation count of the ribbon shaft and the ribbon motors. The ribbon

motors toque works to take up slack in the ribbon and is dependent on the detected count.

The slit sensor is a photo coupler combining an LED and a transistor.

Slit Sensor

(Rewind)

Slit

Rewind

Slit Gear

Feed Slit Gear

Slit

Slit Sensor (Feed)

Fig. 1-17

Slit

7 Cutter home position switch (micro switch)

A cam positioned at the end of the cutter motor arm turns the micro switch on/off in

accordance with the cycle of the cutter motion (one rotation). The micro switch status

indicates if the cutter is in the home position.

For details, please refer to the Maintenance Manual section 4.1 Cutter Drive.

1-12

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EM10-33006A

(Revision Date Aug. 10, '95)

2.1 MEDIA

2. SUPPLY SPECIFICATIONS

Information regarding the supply specifications contained in Product Description is essential to service

engineers. Detail specifications and other information on the media and ribbon are described in Supply

Manual by model. It is issued by and sent from TOSHIBA TEC H.Q. (Sales Division) upon release of new

model or manual's revision. When purchasing the supplies locally, be sure to refer to the Supply Manual

for details, or trouble may occur. Be sure to read carefully and understand the Supply Manual since it

also includes the details about notes, precision of the print start position, limitations on printing, etc.

2.1 MEDIA

Type

Thermal Label

On-demand

50.8 ~ 140.0

ag Paper

On-demand Auto-cut

50.8 ~ 140.0

Batch

Auto-cut

Item

Width (mm)

Length (mm)

Thickness (mm)

Outer roll diameter (mm)

Recommended paper

10.0 ~ 999.0 25.4 ~ 999.0 38.0 ~ 999.0 10.0 ~ 999.0 25.4 ~ 999.0

0.13 ~ 0.17

200.0 max.

0.15 ~ 0.29

200.0 max.

RICOH: 140LA / OSAKA SEALING: C6TB

I-BEST S / I-BEST W

NOTES: 1. When rewinding the media onto the take-up spool in batch mode, the max. outer roll

diameter should be 180 mm.

2. When cutting the thermal label, secure a gap of 6 mm or more and cut in the middle of

the gap.

3. Thethermalpaperusedfordirectthermalprintingmustnothavethespecificationswhich

exceed Na⁺800 ppm, K⁺250 ppm and CI^-500 ppm.

4. Some ink used on pre-printed labels may contain ingredients which shorten the print

head'sproductlife. Donotuselabelspre-printedwithinkwhichcontainhard substances

such as carbonic calcium (CaCO₃) and kaolin (Al₂O₃, 2SiO₂, 2H₂O).

5. The label should be at least three times as long as the detection gap.

6. Relations between media roll length and core diameter.

(D²-d²) x π

L: Media length

d: Media core outside diameter

t: Media thickness

D: Max. roll diameter

7. Useofmediawithawidthlessthantheminimummediawidthmayshortentheprint head

life.

1) Thermal Label

2.0 ~ 20.0 mm

Max.

Ø200.0 mm

76.2 mm

Backing

Paper

10.0 ~ 999 mm

Label

1.5 mm

47.8 ~ 137.0 mm

50.8 ~ 140.0 mm

Backing Paper

Label

Fig. 2-1

Fig. 2-2

2-1

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EM10-33006A

(Revision Sep. 25, '95)

2.1 MEDIA

2. SUPPLY SPECIFICATIONS

2) Tag Paper

Black Mark

2.0 ~ 10.0 mm

10.0 ~ 999 mm

Max.

Ø200.0 mm

76.2 mm

Min. 12 mm

Print Side

50.8 ~ 140.0 mm

Fig. 2-3

Fig. 2-4

NOTE: The reflection rate of the black mark is 10% or less at wavelength of 950 nm. A square hole

can substitute for the black mark. When the square hole is used, no printing is allowed on the

back side.

2 mm

1.0 mm

Cut Position

Printing Area

2 mm

1.0 mm

1.5 mm

Black Mark

1.5 mm

Fig. 2-6

Fig. 2-5

NOTE: Max. effective print area is 128.0 mm (W) x 995 mm (L) for label, 128.0 mm (W) x 997 mm (L)

for tag paper.

3) Relationship between the head effective print width and paper

Head effective print width

Outside the print range

6 mm

128.0 mm ± 0.2 mm

140 mm

(Maximum paper width)

2-2

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EM10-33006A

(Revision Date Sep. 25, '95)

2.2 RIBBON

2. SUPPLY SPECIFICATIONS

2.2 RIBBON

Item

No.

Specification

Spool type

68 ~ 134 mm

600 m

Shape

Width

Max. length

Max. OD

Back treatment

ø 90 mm

Coated

Cardboard

See Fig. 2-7.

Material

Shape

Core

Leader tape

End tape

Polyester film (Opaque), 300 ± 5 mm long

Polyester film (Opaque), 250 ± 5 mm long

The ink side is outside of ribbon winding.

Winding method

■ Ribbon Core Shape

25.7 ± 0.2 mm

68 ~ 134 mm

Fig. 2-7

NOTE: When purchasing ribbons locally, they must meet the above size. There may be TOSHIBA

TEC-approved ribbons which do not fall within the above size, however, they have to functional

problem.

The ribbon should be would at center of the core.

Fig. 2-8 Positional relationship between core and ribbon

2-3

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EM10-33006A

(Revision Date Aug. 10, '95)

2.2 RIBBON

2. SUPPLY SPECIFICATIONS

End tape

(Non Transmissive)

Leader tape

Ink ribbon

Adhesive tape

Ink outside

Core

Base

Treated back side

Fig. 2-9 Connection between leader tape and ribbon

2.3 CARE AND HANDLING OF THE MEDIA AND RIBBON

CAUTION:

Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet

specified requirements. Use of non-specified media and ribbon may shorten the head life and result

in problems with bar code readability or print quality. All media and ribbon should be handled with

care to avoid any damage to the media, ribbon or printer. Read the following guideline carefully.

• Do not store the media and ribbon for longer than the manufactures recommended shelf life.

• Store media rolls on the flat end, do not store them on the curved sides as this might flatten that

side causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening. Unprotected media can get

dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to

direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have the specifications which

exceed Na⁺800 ppm, K⁺250 ppm and CL^-500 ppm.

• Some ink used on pre-printed labels may contain ingredients which shorten the print head's

product life. Do not use labels pre-printed with ink which contain hard substances such as

carbonic calcium (CaCO₃) and kaolin (Al₂O₃, 2SiO₂, 2H₂O).

• Avoid using media containing SiO₂or talc which wears the print head protection layer.

Forfurtherinformationpleasecontactyourlocaldistributororyourmediaandribbonmanufacturer.

2-4

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EM10-33006A

(Revision Date: Feb. 10. 2000)

3. OPTIONAL KIT

3.1 CUTTER MODULE: B-4205-QM

3. OPTIONAL KIT

Option Name

Type

Use

This cutter module uses a swing cutter. It cuts

backing paper of labels and tag paper

automatically in "stop and cut" mode.

To purchase the cutter module, please contact

yourdistributororTOSHIBATECH.Q.canassist

in finding one for you.

This interface board quickly controls command

transfer and printing. To purchase the high

speed PC interface board, please contact your

distributor or TOSHIBA TEC H.Q. can assist in

finding one for you.

Cutter module

High speed PC

B-4205-QM

B-4800-PC-QM

interface board

The image buffer can be extended up to 4 MB by

installing the 2 MB of D-RAM PC board.

Necessary parts are available from the Parts

Center.

Memory module

(D-RAM PC board)

Part No.

FMBC0067801

This flash memory card of 1 MB or 4 MB is used

tosavelogos,writablecharactersandprintformat.

It is available at retail outlets.

Flash memory card

3.1 CUTTER MODULE:

B-4205-QM

This compact cutter module uses a built-in swing cutter. The specification is provided below:

Cutting method ..........................Swing cut

Cut mode ...................................Stop cut

Minimum cut length....................Tag paper: 25.4 mm, Label: 38 mm

Home position switch.................Micro switch

Print Head

32.8 mm

Pinch

Roller

Platen

Feed

Roller

Cutter

Fig. 3-1

3-1

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EM10-33006A

3. OPTIONAL KIT

3.2 HIGH SPEED PC INTERFACE BOARD : B-4800-QM

3.2 HIGH SPEED PC INTERFACE BOARD: B-4800-PC-QM

Command transfer and printing can be processed quickly by connecting a PC and the printer via a FIFO

(first-in first-out) IC on the high speed PC interface board. For details, refer to the specification for high

speed PC interface.

Configuration of interface

Command

Data FIFO

Printer

Image data

Status

Status FIFO

Status request

Reset request

Image data

Transfer request

Fig. 3-2

Signal description

Signal

Direction

Description

FIFO to transfer commands and image data. In

case of a command, FIFO data reading is

performed by the CPU. In case of image data,

reading is performed by DMA transfer.

PC / Printer

Data FIFO

FIFO to transfer status. The status for a status

autosendingorforstatusrequestiswrittenbythe

BPE.

Status FIFO

PC , Printer

The PC turns this signal high-level to request for

a status. It is cleared when reading is performed.

The PC turns this signal high-level to request for

reset. It is cleared when reading is performed.

The printer turns this signal high-level when

ready for an image data transfer. When transfer

is completed, it is turned low-level.

ThePCmustnotwritetheimagedatatotheFIFO

until this signal turns high level. Also, the PC

must confirm that this signal is low-level for

sending a command.

Status request signal

Reset request signal

PC / Printer

Image data transfer

request signal

PC , Printer

Transmission control

■ When a command is sent from the PC to the printer:

Confirms that the image data transfer request bit has not been ON and the FIFO is vacant, then

writes a command to the FIFO.

■ When image data is sent from the PC to the printer:

Confirms that the image data transfer request bit has been ON, then writes the image data to

the FIFO.

■ When the printer transfers image data from the PC using DMA:

Turns the image data transfer request bit high-level to start DMA. When DMA transfer of all the

image data is completed, turns the image transfer request bit low-level.

■ When a status is sent from the printer to the PC: Writes a status to the FIFO.

3-2

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EM10-33006A

(Revision Date: Feb. 10. 2000)

3.3 MEMORY MODULE

3. OPTIONAL KIT

3.3 MEMORY MODULE

This memory module is a D-RAM PC board used to extend the image buffer. An image buffer, equipped

with 2MB (2MB x 1) as standard, can be expanded up to 4MB by installing the 2MB of D-RAM PC board.

Max. drawing size (on-the-fly)

(W) x (H) (mm)

Max. drawing size (normal)

(W) x (H) (mm)

RAM

Capacity

Remarks

Part No.

IC No.

Auto-cut

Batch

Strip

Auto-cut

Batch

2MB

4MB

Option

CAC-0293001

138.0 x 320.0

138.0 x 661.3

IC17~20

IC17~24

138.0 x 640.0

*138.0 x 995.0

*138.0 x

991.0

*: The size for the tag paper is 138.0 x 997.0.

D-RAM PC board is available from the Parts Center.

When purchasing please refer to the following.

8DRAM PC Board Ass'y

Part No. FMBC0067801 (Service No. B-249-01)

NOTE:Common use as B-672/872 Series.

3.4 FLASH MEMORY CARD

This flash memory card of 1 MB or 4 MB is used to save logs, writable characters and print format data.

It is directly connected to CN1 on the I/F PC board, and stored data can be overwritten by down-line-

loading from the PC.

When purchasing flash memory cards, refer to the following table. The proper operation of these

memory cards have been verified.

Maker

Maxell

Mitsubishi

Maxell

Type

Device code

D0H

Maker code

1CH

Capacity

Byte

EF-1M-TB AA

MF81M1-GBDAT01

EF-4M-TB CC

EF-4M-TB DC

FL04M-15-11119-03

IMC004FLSA

STI-FL/4A

MF84M1-G7DAT01

FJN-004M6C

88H

ADH

B0H

04H

01H

89H

Centennial Technologies INC.

INTEL

A2H

A0H

Byte

Simple TECHNOLOGY

Mitsubishi

PC Card KING MAX

PC Card

FJP-004M6R

89H

3.5 FANFOLD PAPER GUIDE MODULE: B-4905-FF-QM

This is paper guide exclusively used for fanfold paper. Attaching it in place of the standard paper guide

allows the printer to print on fanfold paper.

For the installation procedure, refer to the Maintenance Manual.

3-3

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PRINTED IN JAPAN

EM10-33006A

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TEC Thermal Printer

B-570 SERIES

Maintenance Manual

Document No. EM18-33010A

Original Nov., 1993

(Revision Feb., 2000)

Table of Contents

PRINTED IN JAPAN

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EM18-33010A

(Revision Date: Feb. 10, 2000)

TABLE OF CONTENTS

Page

1. UNPACKING ...................................................................................................... 1- 1

1.1 Procedures .................................................................................................. 1- 1

1.2 Checks ........................................................................................................ 1- 1

2. MAJOR UNIT REPLACEMENT .......................................................................... 2- 1

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD ......... 2- 2

2.2 REPLACING THE STEPPING MOTOR...................................................... 2- 4

2.3 REPLACING THE RIBBON MOTORS........................................................ 2- 5

2.4 REPLACING THE TAKE-UP MOTOR ........................................................ 2- 5

2.5 REPLACING THE SOLENOID.................................................................... 2- 7

2.6 REPLACING THE PRINT HEAD ................................................................ 2- 8

2.7 REPLACING THE PLATEN AND FEED ROLLER..................................... 2-11

2.8 REPLACING THE PAPER SENSOR ......................................................... 2-13

2.9 REPLACING THE RIBBON BACK TENSION BLOCK .............................. 2-13

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y .................................. 2-14

2.11 CORRECTING SKEW PRINTING ............................................................. 2-16

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT ................ 3- 1

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)......................... 3- 1

3.2 CUTTER MODULE (B-4205-QM) ............................................................... 3- 3

3.3 MEMORY MODULE.................................................................................... 3- 5

3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM) .............................. 3- 7

4. MECHANISM DESCRIPTIONS .......................................................................... 4- 1

4.1 CUTTER DRIVE (CUT MODE) ................................................................... 4- 1

4.2 HARNESS WIRING .................................................................................... 4- 2

5. TROUBLESHOOTING........................................................................................ 5- 1

6. DIAG. TEST OPERATION.................................................................................. 6- 1

7. PROGRAM DOWN LOAD .................................................................................. 7- 1

7.1 DOS VERSION ........................................................................................... 7- 1

7.2 WINDOWS VERSION ................................................................................. 7- 4

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of

TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you

may have in this manual.

by TOSHIBA TEC CORPORATION

570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN

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EM18-33010A

(Revision Date Sep. 14 ’95)

1.1 Procedure

1. UNPACKING

1.1 PROCEDURE

1) Open the carton.

2) Unpack the accessories from the carton.

3) Unpack the side pad (L)/(R) and the printer from the carton.

4) Place the printer on a level surface.

Unpacking

Procedure

Owner’s Manual

Side Pad (L)

Rewinder

Guide Plate

Rear Pad

Power Cord

Thermal Printer

Side Pad (R)

Head Cleaner

Supply

Holder

Carton

Fig. 1-1

1.2 CHECKS

1) Check for any damage or scratches on the machine.

2) Confirm that none of the accessories are missing.

NOTE: Keep the carton and side pads for later transport.

1-1

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EM18-33010A

(Revision Date Dec. 09, ’94)

2. MAJOR UNIT REPLACEMENT

WARNING!

Disconnect power cord before replacing important parts.

CAUTION:

1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will

change their adjustment. (See Fig. 2-8)

2. NEVER remove the two screws painted red on the side of the print block. (See Fig. 2-13)

3. NEVER remove the four screws on the side of the print block. (See Fig. 2-13)

4. NEVER remove the four screws painted red fixing the right plate and reinforcing plate.

(See Fig. 2-16) However, the machine with a serial number of 4T x x x x x x or later is not equipped

with the red screws because of the change in the right plate shape.

5. NEVER remove unmentioned screws because doing so will change their adjustment.

1) Turn the power off.

2) Open the top cover to remove the four FL-3x5 screws. Slide the top cover to the left to release the

damper and remove the top cover.

3) Remove the seven screws (FL-4x5 and B-4x5) to remove the left side cover.

4) Disconnect the FAN motor connector from the PS unit.

Top Cover

Left Side Cover

Screw (FL-3x5)

Damper

FAN Motor

Screw (FL-4x5)

Screw (B-4x5)

Fig. 2-1

NOTE: Instructions to remove the top cover and left side cover are omitted from each removal/

installation procedure provided below.

■ Lubrication

CAUTION:

1) Lubrication: During parts replacement

2) Kinds of oil: FLOIL G-488: 1 Kg can. (Part No. 19454906001).

Any machine is generally in its best condition when delivered; therefore, it is necessary to try to keep

this condition. Unexpected failure occurs due to lack of oil, debris or dust. To keep its best condition,

periodically clean the machine and apply proper kinds of oil to each part in which lubrication is

needed.

Although the frequency of lubrication varies according to how much the machine is used, at least it

is necessary to lubricate before the machine becomes dry. It is also necessary to wipe off excessive

oil as it collects dirt.

CAUTION:

Do not spray the inside of the printer with lubricants. Unsuitable oil can damage

the mechanism.

2-1

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EM18-33010A

(Revision Date: Feb. 10, 2000)

2. MAJOR UNIT REPLACEMENT

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD

CAUTION:

Replace only with same type and ratings of fuse for continued protection against risk of fire.

1) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit.

2) Remove the FL-3x5 screw and the four locking supports to remove the I/F PC board.

I/F PC Board

Locking Support

Screw (FL-3x5)

Screw (FL-4x6)

Connector

PS Unit

Fig. 2-2

Screw (FL-4x6)

3) Disconnect the 13 connectors from the CPU PC board.

4) Remove the six screws (SM-3x6B, SM-3x6C) to detach the CPU PC board from the printer.

Connector

Screw (SM-3x6B)

Connector

Screw (SM-3x6B)

Screw (SM-3x6C)

Connector

CPU PC Board

Connector

Screw (SM-3x6B)

Connector

Screw (SM-3x6B)

Connector

Fig. 2-3

5) Replace the PS unit, I/F PC board and CPU PC board. Insert the connectors correctly and install

in the reverse order of removal above. Do not mount the left side cover and top cover.

2-2

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EM18-33010A

(Revision Date: Feb. 10, 2000)

2. MAJOR UNIT REPLACEMENT

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD

6) Adjust the ribbon end sensor.

Use the following Ribbons; TTM-78 (Maker: Fujicopian)

1 Set the ribbon so that the ribbon end sensor

can detect the ribbon. Turn the power on.

CN12

2 Turn the VR1 so that the voltage between Pin

1 (GND) and Pin 7 of CN12 is 3.0 ± 0.2 V with

an oscilloscope.

CN7

CN8

VR1

CN9

IC23

IC28

IC25

3 Turn the power off and mount the left side

cover and top cover.

CN10

Fig. 2-4

Range : 1V / 0.2 m sec.

Voltage

3.0 0.2V

VR1

GND

Fig. 2-5

7) Adjust the black mark sensor.

As the black mark sensor is adjusted by key entries in system mode, refer to page 6-39 for the

adjustment procedure.

8) Adjust the feed gap sensor.

As the feed gap sensor is adjusted by key entries in system mode, refer to page 6-40 for the

adjustment procedure.

CAUTION:

Be careful when replacing the CPU PC board, since a non-resettable counter (IC12) is installed on

this board. (Refer to Section 6.2.1 Maintenance Counter Printing.)

If this counter should be reset, replace IC12.

2-3

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EM18-33010A

(Revision Date: Feb. 10, 2000)

2. MAJOR UNIT REPLACEMENT

2.2 REPLACING THE STEPPING MOTOR

1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the

belt cover.

Front Plate

Belt Cover

Black Screw

Screw (FL-4x6)

Fig. 2-6

2) Unclamp and disconnect the connector from CN13 on the CPU PC board.

3) Remove the two SM-4x8B screws, loosen the two belts from the pinion gear, and remove the

stepping motor.

Partition

Platen Belt

Screw (SM-4x8B)

CPU PC Board

Clamp

CN13

Pinion Gear

Feed Roller Belt

PS Unit

Fig. 2-7

Stepping Motor

4) When replacing the stepping motor, place the platen belt first then the feed roller belt around the

pinion gear so that the partition is positioned between two belts. Hold down the stepping motor at

3.5 kg ± 300 g force and secure it so that the belts have no slack or disengagament.

5) Reassemble in the reverse order of removal.

2-4

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.3 REPLACING THE RIBBON MORTORS

2.3 REPLACING THE RIBBON MOTORS

CAUTION:

NEVER separate the ribbon motors from the attaching plate because doing so will change their

adjustment.

1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors.

FLOIL G-488

FLOIL

Attaching Plate

FLOIL G-488

Ribbon Motor

Screw (SM-3x5B)

Connector (Red)

Connector (Black)

Dowels

Attaching Plate

Ribbon Motor

Fig. 2-8

Screw (SM-3x5B)

2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the

reverse order of removal.

2.4 REPLACING THE TAKE-UP MOTOR

CAUTION:

NEVER separate the take-up motor from the bracket because doing so will change the adjustment.

NOTE: The following procedure can be employed without removing the top cover and left side cover.

1) Remove the four FL-3x5 screws to detach the motor cover.

2) Remove the connector for the rewind full sensor (LED).

3) Disconnect the connector from the CN1 on the PWM PC board and remove the two FL-3x5 screws

to detach the take-up motor.

PWM PC Board

Connector (CN1)

Screw (FL-3x5)

Bracket

Motor Cover

Screw (FL-3x5)

Take-up Motor

Connector

Fig. 2-9

4) Replace the take-up motor, then align the dowels to attach the motor cover and rewind full sensor

(Tr).

2-5

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.5 REPLACING THE SOLENOID

NOTE: The following procedure can be employed without removing the top cover and left side cover.

1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the

ribbon stopper from the ribbon shaft on which the ribbon is wound.

2) Remove the two SM-4x8B screws, disconnect the connector CN1 on the RSV PC board to detach

the solenoid unit.

Connector CN1 (3 pin)

Screw (SM-4x8B)

Solenoid Attaching Plate

Ribbon Shaft

RSV PC Board

CN2 (2 pin)

Ribbon Stopper

Fig. 2-10

Print Block

3) RemovethetwoSM-3x5BscrewsanddisconnecttheCN2connectorontheRSVPCboardtodetach

the solenoid.

Connector CN2 (2 pin)

Solenoid

RSV PC Board

Solenoid Attaching Plate

Screw (SM-3x5B)

Fig. 2-11

2-6

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.5 REPLACING THE SOLENOID

NOTE: Make sure to remove any dust that appears during removal or installation because it may affect

the print quality.

4) Replace the solenoid and attach it to the solenoid attaching plate.

5) Assemble the solenoid unit so that the head up link engages the spring pin.

Head Up Link

Solenoid

Fig. 2-12

Spring Pin

CAUTION:

Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate.

6) Reassemble in the reverse order of removal.

2-7

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EM18-33010A

(Revision Date Feb. 01, ’96)

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

CAUTION:

1. NEVER touch the element when handling the print head.

2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity.

3. NEVER remove the two screws painted red on the side of the print block.

4. NEVER remove the four screws on the side of the print block.

5. NEVER remove the print block, otherwise it requires the adjustment of the position when

reassembling.

NOTE: Thefollowingprocedurecanbeemployedwithoutremovingthetopcoverandtheleftsidecover.

2.6.1 Old type print head

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counter clockwise and disconnect the two connectors to detach the print

head from the print block.

Screws

Screw (SM-4x8B)

(NEVER remove these screws.)

Print Block

Connector

Screws painted red

(NEVER remove these screws.)

Head Lever

Print Head

Connector

Fig. 2-13

3) Replace the print head, connect the connectors and install it in the print block.

4) Turn the head lever clockwise. Push the print head and secure it temporarily.

Follow the procedure on the next page.

2-8

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EM18-33010A

(Revision Date Feb. 01, ’96)

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

■ Adjusting the print head position

1 Fit the jig in the platen and strip shaft.

2 Press the jig at an angle of 45° until it is sung against the print head. Then secure the print head.

Platen

Print Head

Jig

Strip Shaft

Ceramic

Platen

Strip Shaft

Fig. 2-14

3 Remove the jig.

4 Refer to page 6-43 and clear the maintenance counter.

5 Refer to page 6-31 and perform test print.

NOTE: Use caution to prevent damage to the element during adjustment of the print head.

2-9

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EM18-33010A

(Revision Date Feb. 01, ’96)

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

2.6.2 New type print head

NOTE:NEVER loosen screws other than two SM-4x8B.

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print

head from the print block.

Screws

Screw (SM-4x8B)

(NEVER remove these screws.)

Print Block

Connector

Screws painted red

(NEVER remove these screws.)

Fig. 2-15

Connector

Print Head

3) Replace the print head and connect the connectors.

4) Align the two holes A in the middle of the print head with the print head position adjusting pins

provided in the print block and fit the print head into the print block.

5) Turn the head lever clockwise and secure the print head with screws in the holes B .

■ Adjusting the print head position

Whenprinttonebecomeslightfromusingspecialpaperwithimproperprintheadposition, please

follow the procedure below and adjust the print head position.

NOTE:

Never loosen screws C unless print position fine adjustment is required because they have been

adjusted properly. Doing so will change the adjustment.

2-10

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

Print Head Bracket

Print Head

b (securing the print head)

c (securing the adjusting pin)

(Print Head Position

Adjusting Pin)

Fig. 2-16

(1) Loosen the screws c securing the print head position adjusting pin.

(2) Loosen the screws b one by one, slightly move the print head backward or forward, and then

tighten the screws b and c . Ensure that the print head is parallel to the platen. If not, print

tone will be uneven.

(3) Make a test print and if necessary, repeat Step 2) until the printer prints properly.

2.7 REPLACING THE PLATEN AND FEED ROLLER

CAUTION:

1. NEVER remove the four screws painted red fixing the right plate and reinforcing plate.

(See Fig. 2-16)

2. The pinch roller belt assembled inside the printer does not need to be replaced because it

receives less load.

1) Remove the front plate and belt cover. (See Fig. 2-6.)

2) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

E-ring (M3)

Head Lever

Hold Shaft

Ribbon Shaft Holder Plate

Fig. 2-17

2-11

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EM18-33010A

(Revision Date Sep. 29, ‘95)

2. MAJOR UNIT REPLACEMENT

2.7 REPLACING THE PLATEN AND FEED ROLLER

3) Disconnect the connector for the strip sensor (LED).

4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate ass’y.

Right Plate

Screw (B-4x12)

Screws painted red

Connector

(NEVER remove these screws.)

Strip Sensor (LED)

Screw (FL-4x6)

Screw (B-4x12)

Screw (P-3x12)

Fig. 2-18

NOTE: The machine with a serial number of 4T x x x x x x or later is not equipped with the red screws

because of the change in the right plate shape.

5) Loosen the two screws (SM-4x8B) fixing the stepping motor to loosen the platen belt and feed roller

belt.

6) Remove the platen belt to detach the platen. Remove the feed roller belt to detach the feed roller.

7) Remove both bearings from the platen or feed roller.

Feed Roller Belt

Holder

Feed Roller (Gray)

Holder

Platen Belt

Holder

Fig. 2-19

Platen (Black)

8) Replace the platen and feed roller, put on the belt and assemble it with the printer. The longer belt

is the platen belt.

9) Attach the right plate.

10) Hold down the stepping motor and secure it so that the belts have no slack or disengagement.

11) Reassemble in the reverse order of removal.

2-12

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.8 REPLACING THE PAPER SENSOR

NOTE: Turn the knob until the paper sensor reaches full forward.

1) Disconnent the connector for the strip sensor (LED) to remove right plate ass’y.

(See Figs. 2-17 and 2-18.)

2) Disconnect the connectors for the paper sensor.

3) Remove M1.5 E-ring, M3 washer and paper sensor unit.

4) Remove M1.5 E-ring, turn the knob counter clockwise, then remove the paper sensor.

Connector (4 pin)

Paper Sensor

Sensor Shaft

Knob

Connector (2 pin)

E-ring (M3)

Washer (M3)

E-ring (M3)

Fig. 2-20

5) Replace the paper sensor and reassemble in the reverse order of removal.

6) After replacing the paper sensor, refer to page 6-32/6-33 and adjust the voltage.

2.9 REPLACING THE RIBBON BACK TENSION BLOCK

1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

2) RemovetheM3E-ringandthetwoM3washerstoremovetheribbonbacktensionblock. Atthistime,

removethebacktensionstopperandribbonbacktensionwasherfromtheribbonbacktensionblock.

Ribbon Back Tension Washer

Back Tension Stopper

Ribbon Back Tension Block

Washer (M3)

E-ring (M3)

Fig. 2-21

3) Replace the back tension block and reassemble in the reverse order of removal.

2-13

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EM18-33010A

(Revision Date Sep. 29, ’95)

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

1) Turn the head lever to position 3 , and release the ribbon shaft holder plate.

2) Remove the black screw to detach the media guide plate.

Media Sensor

1.5 mm~2.5 mm

Printer Block Base

Media Guide Plate

Black Screw

Fig. 2-22

(HAA-0004001)

3) Remove the SM-4x8B screw to detach the spring plate.

4) Remove the six B-4x12 screws to detach the pinch roller cover.

5) Remove the E-5 E-ring to loosen the pinch roller belt, and remove the pinch roller shaft ass’y.

SM-4x8B

E-5

Spring Plate

B-4x12

Pinch Roller Belt

Pinch Roller Cover

W-8

Pinch Roller Cover

Pinch Roller Shaft Ass’y

Fig. 2-23

6) After replacing the pinch roller shaft ass’y, make the following adjustment while you reassemble the

pinch roller shaft ass’y in the reverse order of removal.

2-14

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EM18-33010A

(Revision Date Sep. 29, ’95)

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

■ Adjustment

1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the

pinch roller belt and the pulley.

Pinch Roller Belt

Pinch Roller

Unit

Pulley

Base

Fig. 2-24

2. Attach the jig to the platen, feed roller and pinch roller shaft as shown in the figure below.

Then attach the pinch roller cover to the pinch roller frame with the three B-4x12 screws.

Then secure the pinch roller frame with the three B-4x12 screws.

Pinch Roller Cover

B-4x12 (6 screws)

Jig

Fig. 2-25

NOTES:1. Replace the platen and the feed roller prior to attaching the jig.

2. Attach the jig while the pinch roller frame is tentatively attached to the main frame with the

B-4x12 screws. Secure the pinch roller cover to the pinch roller frame with the three B-4x12

screws, then tighten the other side of the screws.

3. The flat top of the pinch roller frame must be installed in parallel to bosses on the printer

frame.

Check

1 Check if excessive load is applied to the jig after the above NOTE 2.

(For example, check if the pinch roller frame moves when the jig is removed.)

2 Check that there is no gap caused by a slant shaft between the pinch roller and the feed

roller when the pinch roller is lowered.

2-15

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EM18-33010A

(Revision Date Sep. 29, ’95)

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch

roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer.

SM-4x8B

Spring Plate

Pinch Roller Frame

Pinch Roller Shaft Ass’y

Fig. 2-26

NOTE: Check that the pinch roller shaft ass’y moves up and down smoothly when turning the head

lever clockwise and counterclockwise.

4. Install the media guide plate to the printer so there is a 1.5 to 2.5 mm gap between the media guide

plate and the printer block base.

2.11CORRECTING SKEW PRINTING

If media still skews after adjusting the pinch roller shaft ass’y with the jig, follow the procedure below

to correct the skew problem.

1. Check if the media skews right or left.

2. Loosen the B-4x12 screw to move the pinch roller cover to the front or rear of the printer depending

on the skew direction.

Front

Rear

Fig. 2-27

When the media skews right, move the pinch roller cover to the front.

When the media skews left, move the pinch roller cover to the rear.

If a paper skew problem should occur when using rolls would with labels facing outside after

completing the modification, adjust the paper guide as follows.

In case the label skews to the right side of the print head, move the guide downward.

In case the label skews to the left side of the print head, move the guide upward.

Guide Plate

Fig. 2-28

2-16

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EM18-33010A

(Revision Date: Feb. 10, 2000)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL

EQUIPMENT

WARNING!

Make sure to unplug the power cord before installing the optional equipment.

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine

only.

Q’ty/Unit

Description

Q’ty/Unit

Description

BPE PC board

BPC PC board

Printer cable

Cable support

Locking support

Program diskette

Owner’s Manual

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Remove the two FL-3x5 screws to detach the blind plate.

3. Pass the printer cable through the opening.

4. Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM-3x6B

screw securing the CPU PC board.

5. Attach the two locking supports to the main frame plate. Install the BPE PC board aligning with the

connector (CN10) and locking supports.

Ground Wire

Screw (SM-3x6B)

Locking Supports

Main Frame Plate

Connector (CN10)

CPU PC Board

Opening

BPE PC Board

Blind Plate

Screw (FL-3x5)

Printer Cabel

Fig. 3-1

3-1

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EM18-33010A

(Revision Date: Feb. 10, 2000)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

6. Connect the printer cable to the connector (CN1) on the BPE PC board.

7. Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable

strain relief to the cable support plate by turning the nut.

8. Attach the cable support plate to the printer with the FL3x5 screws removed in step 2.

BPE PC Board

Cable Support

Connector (CN1)

Nut

Cable Strain Relief

Printer Cable

Screw (FL-3x5)

Fig. 3-2

9. Reassemble in the reverse order of removal.

10. Following procedure should be employed with your PC after this.

11. Set the DIP SW. on the BPC PC board for the I/O address according to your PC.

12. Install the BPC PC board on the expansion port bus line of your PC.

13. Connect the printer cable mentioned in step 5 to the BPC PC board.

14. Insert the attached FDK into the FDD and install the data in the hard disk. Since the installation

procedure is different between MS-DOS and Windows, refer to each owner’s manual.

15. Perform a motion check.

3-2

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EM18-33010A

(Revision Date: Feb. 10, 2000)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4205-QM)

Description

Cutter Unit

Q’ty/Unit

Description

Cutter Attaching Screw

Screw (FL-4x6)

Cleaner

Q’ty/Unit

Cutter Cover

Take-up/Cutter Harness

NOTE: For the B-570 series, the take-up/cutter harness enclosed with the B-4205-QM is not used but

the take-up harness connected to CN2 on the PWM PC board.

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Remove the I/F PC board. (See Fig. 2-2.)

3. Remove the front plate. (See Fig. 2-6.)

4. Remove the screw (SM-4x8B) and two connectors to detach the operation panel.

Screw (SM-4x8B)

Connector

Operation Panel

Fig. 3-3

5. Unclamp and disconnect the connector for the strip sensor from CN6 on the CPU PC board.

6. Remove the SM-4x6B screw to detach the strip sensor (LED)/(Tr).

Connector (CN6)

Strip Sensor (LED)

Strip Sensor (Tr)

CPU PC Board

Clamp

Screw (SM-4x6B)

Fig. 3-4

3-3

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EM18-33010A

SVO7A1003: Nov. 21 ’97

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4205-QM)

7. Install the cutter unit with the attached screws (cutter attaching screw, FL-4x6).

When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print

failure or noise may be caused.

Fig. 3-5

8. Remove the motor cover. (See Fig. 2-9.)

9. Disconnect the connector from CN2 on the PWM PC board.

Clamp and pass the cable through the opening and connect it to the CN1 on the Cutter I/F PC board.

PWM PC Board

Opening

Clamp

Connector (CN2)

CPU PC Board

Cutter Unit

Cut I/F PC Board

Cable

Connector (CN2)

Fig. 3-6

3-4

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EM18-33010A

(Revision Date Aug. 11, ’95)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4205-QM)

10. Mount the cutter cover with the two screws.

Screw

Cutter Attaching Screw

Cutter Cover

Fig. 3-7

11. Reassemble the motor cover, rewind full sensor (Tr), I/F PC board, left side cover and top cover in

order.

12. After reassembly is complete, perform a test print to confirm that the cutter works properly.

After printing a print sample at a speed of 8”/sec., feed the media about 33 mm and check that the

swing cutter works without error. After cutting the media, feed the media about 33 mm in the reverse

direction and check that it correctly stops at the print start position.

NOTES: 1. If the top edge of label winds onto the platen in cut issue, set DIP SW. 1-5 to ON.

(Refer to the Owner’s Manual.)

2. Retain the parts that are removed during installation of the cutter unit. They will be

required when the printer is modified to a standard type.

Q’ty/Unit

Removed Parts

Strip sensor (LED)/(Tr)

Screw (P-4x6)

Removed Parts

Front plate

Black screws

■ Adjusting the Cutter Guide Plates

Afterreplacingthecutterunitthefollowingadjustingprocedureshouldbeemployedtoprevent paper

jams.

1. Attach the cutter guide plate A with two SM-4x6C screws so that the fixed cutter is positioned 0.1

mm to 0.4 mm above the bottom of the cutter guide plate A.

2. AttachthecutterguideplateBwithtwoFL-4x8screwssothatthereisaclearanceof0.5mmbetween

the cutter guide plate A and cutter guide plate B using a clearance gauge.

Screw

Cutter Guide Plate A

(SM-4x6C)

Fixed Cutter

Screw

(FL-4x8)

Cutter Guide Plate B

Fig. 3-8

3-5

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EM18-33010A

(Revision Date: Feb. 10, 2000)

3.3 MEMORY MODULE

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.3 MEMORY MODULE

3.3.1 For Old CPU Board

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Hold the memory module so that the Pin 1 is on the upper right, then attach the memory module

to the IC socket. Expanding the memory must be performed in sequence, IC19, IC20, IC21,

IC22, IC23 and IC24.

CPU PC Board

IC19

IC Socket

IC24

Fig. 3-9

Pin 1

Memory Module

3. Reassemble the left side cover in the reverse order of removal.

■ Expansion memory and drawing size

Max. drawing size (normal)

(W)x(H) (mm)

Max. drawing size (on-the-fly)

RAM

(W)x(H) (mm)

Strip

Auto-cut

Remarks

IC No.

Capacity

Batch

Strip

Auto-cut

Batch

138.0 x 298.6

138.0 x 469.3

138.0 x 640.0

138.0 x 810.7

138.0 x 981.4

138.0 x 149.3

138.0 x 234.6

138.0 x 320.0

138.0 x 405.3

138.0 x 490.7

Standard

Option

1MB

1.5MB

2MB

IC17, 18

IC17~19

IC17~20

IC17~21

IC17~22

2.5MB

3MB

*138.0 x

991.0

138.0 x 576.0

138.0 x 661.3

Option

3.5MB

4MB

IC17~23

IC17~24

*138.0 x 995.0

*138.0 x

991.0

*: The size for the tag paper is 138.0x997.0.

3-6

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EM18-33010A

(Revision Date: Feb. 10, 2000)

3.3 MEMORY MODULE

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.3.2 For New CPU PC Board

1. Open the right side cover and the top cover. (Refer to Fig. 2-1.)

2. Remove the left side cover. (Refer to Fig. 2-1.)

3. Directly connect the D-RAM PC board to CN16 on the CPU PC board, and then secure it with

the two locking support.

CPU PC Board

Locking Support

D-RAM PC Board

CN16

Fig. 3-10

■ Expansion memory and drawing size

Max. drawing size (normal)

(W) x (H) (mm)

Max. drawing size (on-the-fly)

(W) x (H) (mm)

RAM

Capacity

Remarks

Batch

Strip Auto-cut

Batch Strip Auto-cut

138.0 x 320.0

2MB

4MB

138.0 x 640.0

Standard

((IC19)

138.0 x

991.0

(NOTE 1)

138.0 x 995.0

(NOTE 1)

Option

(IC19 and

DRAM PCB)

130.8 x 661.3

NOTES: 1. The size for the tag paper is 79.68 x 997.0

2. Addition of the D-RAM and the DRAM PC board can expand the memory up to 4MB

of the old CPU PC board and the new CPU PC board, respectively.

3-7

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EM18-33010A

(Revision Date: Feb. 10, 2000)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM)

Description

Q’ty/Unit

Fanfold Paper Guide(rear)

Fanfood Paper Guide (front)

1. Open the top cover.

2. Remove the T-4x8 screws to detach the paper guide ass’y at the center of the printer and attach the

fanfold paper guide (front) with these same screws.

Fanfold Paper Guide

(front)

Fig. 3-11

Screw (T-4x8)

3. Remove the FL-4x5 screw to detach the blind plate on the back of the printer and attach the fanfold

paper guide (rear) with the same screw.

Screw (FL-4x5)

Fig. 3-12

Screw (FL-4x5)

Fanfold Paper Guide (rear)

3-8

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EM18-33010A

4. MECHANISM DESCRIPTION

4.1 CUTTER DRIVE (CUTTER MODE)

4. MECHANISM DESCRIPTION

4.1 CUTTER DRIVE (CUTTER MODE)

The printer supplies DC + 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise.

The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut.

Micro Switch

Fixed Cutter

Slide Cutter

Cutter Motor

Clutch

Arm

Fig. 4-1

After making a cut, the arm turns the micro switch off and the cutter home position is detected.

When the cutter does not return to the home position because of a paper jam, an error occurs and the

next piece of paper will not be cut.

Micro Switch

Fixed Cutter

Slide Cutter

Clutch

Slide Cutter

Cutter Motor

Arm

Cutter Motor

Fig. 4-2

Clutch

Open

Timing chart

+ 27

MOTOR

CHOME

Micro Switch

Cutting

(one cycle)

4-1

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EM18-33010A

(Revision Date: Feb. 10, 2000)

4.2 HARNESS WIRING

4. MECHANISM DESCRIPTION

4.2 HARNESS WIRING

Cutter Harness

Take-up Harness

TH Sensor Sensor

Solenoid

Harness

Rewind Full Sensor

Strip Sensor

Clamp

DC Motor

Harness

Clamp

Cable Band

(Do not bind the strip sensor, stepping motor

and Solenoid Harness)

HS Harness

LCD Harness

I/F PC Board Ass’y

Cable Band

CPU PC Board Ass’y

LCD Harness

LED Harness

Clamp

HP Harness

Inlet Ass’y

Stepping Motor

Fig. 4-3

PS Harness

PS Unit

4-2

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EM18-33010A

(Revision Date: Feb. 10, 2000)

5. TROUBLESHOOTING

Problems

Cause

Solution

Power is not turned 1. Input voltage to the printer is not • Replacethepowercableorpower

ON.

within the rated voltage.

inlet.

(Check by CN1 on the PS unit.)

2. Output voltage from the printer is not • Replace the PS unit.

within the rated voltage.

(Check that the voltage between Pin

4 and Pin 6 (GND) of CN2 on the PS

unit is 27 V.

AndcheckthevoltagebetweenPin1

and Pin 3 (GND) is 5 V.)

3. CPU PC board is not applied with • Replace the power harness.

voltage.

(Check the voltage between Pin 1

and Pin 3 (GND) of the CN18 on the

CPU PC board is 27 V.)

4. Failure of CPU PC board.

• Replace the CPU PC board.

LED or LCD does not 1. Failure of the LED board/LCD

• Replace the LED board/LCD.

• Replace the LCD/LED harness.

• Replace the CPU PC board.

light.

2. Failure of the LCD/LED harness

3. Failure of the CPU PC board

Poor printing

1. The print paper is of poor quality.

• Use the media approved by

TOSHIBA TEC.

2. Dirty print head

• Clean the print head.

3. Theheadleverfastenstheprinthead • Fastentheheadlevercompletely.

incompletely.

4. Alignment adjustment of the print • Re-adjust the print head.

head is improper.

Printer does not print. 1. Print head failure

• Replace the print head.

2. Connection of the print head • Connect the harness completely,

connector is incomplete, a bad

contact, or broken wires.

or replace the harness.

3. Failure in rewinding/feeding of the • Replace the ribbon rewind motor,

ribbon.

ribbon feed motor or CPU PC

board.

4. Failure of the CPU PC board

5. Failure of the software

• Replace the CPU PC board.

• Check the program.

6. Failure of the printer cable

• Replace the printer cable.

5-1

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EM18-33010A

(Revision Date: Feb. 10, 2000)

5. TROUBLESHOOTING

Problems

Cause

Solution

Dot missing

1. Broken element of print head

2. Broken wires of print head cable

3. Failure of the CPU PC board

• Replace the print head.

• Replace the print head harness.

• Replace the CPU PC board.

Blurred print

1. Poor quality of media.

• UseonlyTOSHIBATECspecified

media.

2. Dust is attached to the media.

• Clean the print head and remove

the dust from the media.

Ribbon wrinkle

Ribbon end error

1. Poor quality of the ribbon

• UseonlyTOSHIBATECspecified

ribbon.

2. Ribbon is not rewound or fed • Replace the ribbon rewind motor

smoothly.

or ribbon feed motor.

1. Poor quality of the ribbon.

• UseonlyTOSHIBATECspecified

ribbon.

2. Impropervoltageappliedtotheribbon • Refer to page 2-3 to adjust the

end sensor.

ribbon end sensor.

3. Failure of the ribbon end sensor

• Replace the ribbon end sonsor.

4. Failure of the circuit which controls • Replace the CPU PC board.

the ribbon end sensor.

Label feed failure

1. Paper is not set properly.

2. Paper of poor quality

• Set the paper properly.

• Use the paper approved by

TOSHIBA TEC.

3. Improper adjustment of the feed gap • Re-adjust the sensor.

sensor or black mark sensor.

4. Failure of the feed gap sensor or • Replace the feed gap sensor or

black mark sensor

black mark sensor.

5. Labels cannot be stripped off the • Replacethetake-upmotororCPU

backing paper or the backing paper

withlabelscannotbewoundproperly.

PC board.

6. Thecuttermechanismisnotinstalled • Install the cutter mechanism

properly.

7. Failure of the stepping motor

• Replace the stepping motor or

CPU PC board.

Communication error 1. Failure of the communication cable • Replace the cable.

2. Failure of the RS-232C connector • Replace the connector.

3. Failure of the communication • Replace the connector.

connector

4. Failure of the PC or application • Modify the program.

software

5. Failure of the CPU PC board

• Replace IC3 (MC145407).

Ifthetroubleisnotsolved,replace

the CPU PC board.

5-2

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EM18-33010A

(Revision Date: Dec. 10 '99)

TABLE OF CONTENTS

Page

6. DIAG. TEST OPERATION.................................................................................. 6- 1

6.1 OUTLINE OF THE DIAG. TEST OPERATION ........................................... 6- 1

6.2 SELF TEST MODE ..................................................................................... 6- 3

6.2.1 Maintenance Counter Printing.......................................................... 6- 3

6.2.2 Automatic Diagnostic Printing .......................................................... 6- 6

6.2.3 Head Broken Element Check.......................................................... 6-12

6.3 PARAMETER SETTING MODE ................................................................ 6-13

6.3.1 Feed Length Fine Adjustment ......................................................... 6-15

6.3.2 Cut/Strip Postion Fine Adjustment .................................................. 6-16

6.3.3 Back Feed Length Fine Adujustment .............................................. 6-17

6.3.4 X Axis Fine Adjustment ................................................................... 6-22

6.3.5 Print Tone Fine Adjustment............................................................. 6-24

6.3.6 Character Code Selection ............................................................... 6-25

6.3.7 Font Zero Selection......................................................................... 6-26

6.3.8 Control Code Selection ................................................................... 6-27

6.3.9 Ribbon Type Selection .................................................................... 6-29

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment ................................. 6-30

6.3.11 Strip Wait Status Setting ................................................................. 6-31

6.3.12 Stacker Selection ............................................................................ 6-32

6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor ...... 6-33

6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor ........ 6-34

6.3.15 Kanji Code Selection ....................................................................... 6-37

6.3.16 Euro Font Code Selection ............................................................... 6-38

6.3.17 Transmission Control Mode Selection ............................................ 6-39

6.3.18 Reset selection when the INPUT • PRIME Signal is ON ................ 6-40

6.4 TEST PRINT MODE .................................................................................. 6-41

6.4.1 Normal Test Print ............................................................................ 6-41

6.4.2 Process Test Print........................................................................... 6-46

6.5 SENSOR SETTING MODE........................................................................ 6-48

6.5.1 Thermistor Check............................................................................ 6-48

6.5.2 Black Mark Sensor Adjustment ....................................................... 6-49

6.5.3 Feed Gap Sensor Adjustment......................................................... 6-50

6.5.4 Paper End Setting for Black Mark Sensor....................................... 6-51

6.5.5 Paper End Setting for Feed Gap Sensor ........................................ 6-52

6.6 RAM CLEAR MODE .................................................................................. 6-53

6.6.1 Maintenance Counter Clear ............................................................ 6-55

6.6.2 Parameter Clear.............................................................................. 6-56

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of

TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries

you may have in this manual.

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

Insystemmodethediag. testoperationisusedtodiagnosetheprinterandtosettheparametersbyusing

the [FEED], [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation

(Type I) is started from the power off state and the parameter setting (Type II) is started while the printer

is on-line or printing. For further details, please refer to the corresponding pages.

NOTE: Every size in this manual is written in millimeter. To obtain the size in inch, divide by 25.4.

Power off

■ Type I

■ Self Test Mode (See page 6-3)

Data from the maintenance counter and

automatic diagnosis are printed on the

media. The result of the head broken element

check is indicated in the display.

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

Press the [RESTART] key.

■ Parameter Setting Mode (See page 6-13)

Fine adjustment of the feed length, cut/strip

position, back feed, X axis, print tone, and

thresholds of the black mark sensor and feed

gap sensor, and selection of character font,

font zero, control code, ribbon type, ribbon

motor torque, strip wait status, Euro font code,

transmissioncontrolmode,resetON/OFFwhen

the INPUT • PRIME signal is ON and Stacker

are available in this mode.

D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

Press the [RESTART] key.

P A R A M E T E R S E T

Press the [FEED] key.

Press the [RESTART] key.

■ Test Print Mode (See page 6-41)

Print condition and test print type (slant line,

characters and bar code) are selectable.

T E S T P R I N T

■ Sensor Setting Mode (See page 6-48)

A thermistor check and the setting of the black

markandfeedgapsensorsareavailableinthis

mode.

Press the [FEED] key.

Press the [RESTART] key.

S E N S O R A D J U S T M E N T

A transmission check is made to both a print

head thermistor and an environmental

temperature thermistor.

Press the [FEED] key.

Press the [RESTART] key.

■ RAM Clear Mode (See page 6-53)

Data from the maintenance counter is cleared

and parameter setting is initialized in the RAM

clear mode.

R A M C L E A R

Press the [FEED] key.

In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below.

■ Key Function Table

Key Name

Function

Used to start the system mode as the [PAUSE] key does. Used to select the parameter

mode or to fine adjust the parameters in the negative direction(-).

[FEED] key

Used to select the parameter mode or to fine adjust the parameters in the positive

direction (+).

[RESTART] key

Used to start the system mode as the [FEED] key does and to select the parameter

mode. Used as an enter key.

[PAUSE] key

6-1

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EM18-33010A

(Revision Date Sep. 27, ’95)

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

n Type 2

The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can

be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to

enter parameter setting mode. Reset mode is provided for this procedure to cancel the steps which

follow the [PAUSE] key without turning the power off.

Power on

O N L I N E

Press the [PAUSE] key. (See NOTE 1.)

P A U S E

Press the [PAUSE] key.

Indicates the number of

remaining media when the

[PAUSE] key is pressed.

Hold down the [RESTART] key for

more than 3 seconds. (See NOTE 2.)

< >

1 R E S E T

(See NOTE 3.)

Press the [RESTART] key.

< >

2 P A R A M E T E R S E T

Press the [FEED] key

and [RESTART] key at

the same time.

Press the [PAUSE] key.

Refer to Section 6.3 Parameter Setting Mode

for the following procedure.

Press the [RESTART] key.

NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show

the number of remaining media.

2. If the [RESTART] key is released within 3 seconds, the printer will resume printing

because the [RESTART] key is activated.

3. Since the reset is performed when terminating this mode, the printer cancels the

remaining media and returns to on-line mode. This reset will not clear the changed

parameter settings.

6-2

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EM18-33010A

(Revision Date Jan. 14, ’99)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

In self test mode the printer status is printed in two types of sample print. The result of the head broken

element check is indicated in the display.

6.2.1 Maintenance Counter Printing

The data from 1 to 31 on a sample print is printed. This data is the printer status and the value

set in the parameter setting mode.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

Press the [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Continued on Section 6.2.2

Automatic Diagnostics Printing.

Press the [PAUSE] key.

I B O N

R B

T R A N S M I S S I V E

NO RIBBON (No ribbon : Thermal direct)

TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

Select the ribbon type from those

at the right by pressing the

[FEED] key or [RESTART] key.

(Non-transmissive ribbon : Thermal transfer)

Press the [PAUSE] key.

M I

A N T E N A N C E C O U N T E R

Press the [PAUSE] key.

C H E C K I N G & P R I N T I N G

The printer is checking or printing

the status

[

]

The result of the self test

is printed. After printing,

the initial display will be

shown.

NOTES: 1. If the maintenance counter printing results in an error, the printer will display the error

message and stop printing. The error status can be cleared by the [PAUSE] key,

however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”.

Printing is not automatically resumed after the error is cleared.

2. Both label and tag paper can be used for printing.

6-3

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

■ Sample Print

[Print Condition]

• Preset count

• Print speed

• Sensor

(1)

(2)

TL FEED

FEED

CUT

HEAD U/D

RIBBON

1882.3km [PC]

(14)

20.5km

15.0km

148150

170

FEED

CUT

BACK

TONE(T)

TONE(D)

[KEY]

-10.0mm

-5.0mm

+3.0mm

+3step

+5step

(15)

(3)

: 1

(16)

(4)

: 127 mm/sec.

: No sensor

(17)

(5)

(18)

(6)

32h

(7)

• Printing method : Thermal transfer

SOLENOID 0h

(19)

(20)

(21)

(22)

(23)

(24)

(8)

232C ERR

SYSERR

PW FAIL

FONT [PC-850] [0]

CODE [ESC LF NUL] TONE(D)

RIBN [TRANS.] X ADJ.

RIBN ADJ. [PC] + 0 +0 [KEY] + 0 +0

STATUS [OFF]

THRESHOLD R 1.0V

THRESHOLD T 1.4V

KANJI [TYPE1]

EURO CODE B0H

STACKER [OFF]

DTR/RTS [DTR]

FEED

CUT

BACK

+5.0mm

-1.5mm

+0.5mm

+0step

+1step

+35.0mm

• Supply length : 50 mm

• Issuing mode

(9)

: Batch printing

(without rewinder)

(10)

(11)

(12)

(13)

(25)

(26)

(27)

(28)

(29)

(30)

(31)

(32)

(33)

TONE(T)

INPUT PRIME [ON]

1) Maintenance Counter

Fig. 6-1

Count Condition

Item

Range

Countedwhenthefeedmotordrivestofeed,printand

issue the media. (Counted also during ribbon save

operation and back feed.) [See NOTE 2].

Total media distance

covered

Media distance

0.0 ~ 3200.0 km

(1)

(2)

0.0 ~ 200.0 km

Counted while printing. (Feeding and issuing media,

and ribbon saving operation are not counted.)

[See NOTE 2.]

Print distance

(3)

(4)

(5)

0.0 ~ 200.0 km

0 ~ 1000000 times

0 ~ 2000000 times

Counts every cut. [See NOTE 3.]

Cut count

Counts every up and down of the print head using the

solenoid for ribbon save operation.

Head up and down

count

(Up + Down = 1 count) [See NOTE 3.]

Counts when the ribbon motor drives to feed, print

and issue the media. (The driving time is not counted

during ribbon saving operation, but is during back

feed.) [See NOTE 4.]

Ribbon motor driving

time

(6)

(7)

0 ~ 2000 hours

0 ~ 1000 hours

Counted during ribbon saving operation.

[See NOTE 4.]

Solenoid driving time

Counted when a parity, overrun or framing error

occurs. [See NOTE 5.]

RS-232C hardware

error count

0 ~ 255 times

0 ~ 15 times

(8)

(9)

Counted when a zero-dividing error occurs or

undefined command is retrieved.

System error count

Counted when a momentary power failure occurs.

Momentary power

failure count

(10)

0 ~ 15 times

NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear.

2. Ifthedistanceis5.5morless, itisroundeddownandnodataisaddedtothememoryatpower

off.

3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at

power off.

4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory

at power off.

5. When a sent command results in an error, the same number as the data capacity of the

command is counted by byte.

6-4

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

2) Parameters

Contents

: PC-850

: PC-8

Item

PC-850

PC-8

(11) Character code selection

: No slash used.

: Slash used.

Font zero selection

AUTO

: Automatic selection

(12) Control code selection

ESC LF NUL : ESC LF NUL mode

{ }

1B 1C 1D

: Mainframe mode

: Manual mode

TRANS.

: Transmissive ribbon

(13) Ribbon type selection

NON TRANS. : Non-transmissive ribbon

-50.0 mm to +50.0 mm

(14) Feed length fine adjustment

(19) (PC), (KEY)

-50.0 mm to +50.0 mm

-9.9 mm to +9.9 mm

-10 step to +10 step

(15) Cut/strip position fine adjustment

(20) (PC), (KEY)

(16) Back feed length fine adjustment

(21) (PC), (KEY)

(17) Print tone fine adjustment

(22) (Thermal transfer) (PC), (KEY)

(18) Print tone fine adjustment

(23) (Thermal direct) (PC), (KEY)

-99.5 mm to +99.5 mm

(24) X axis fine adjustment

(25) Ribbon Motor

+15 step to +0 step

1: Strip wait status is not sent to the PC.

2: Strip wait status is sent to the PC.

0.0 V to 4.0 V

(26) Strip wait status

(27) Threshold manual fine

adjustment for the black mark

sensor

0.0V to 4.0 V

(28) Threshold manual fine

adjustment for the feed gap

sensor

TYPE 1: Windows code

TYPE 2: Original code

(29) Kanji code type

(not supported by QQ/QP

models.)

20H to FFH

(30) Euro font code setting

(31) Stacker

OFF: No stacker

ON: with stacker

(not supported by QQ/QP

models.)

(32) Transmission Control Mode

DTR: READY/BUSY (DTR) protocol (DTR/DSR)

RTS: READY/BUSY (RTS) protocol (RTS/CTS)

ON: The printer will restore to the initial status.

OFF: The printer will not restore to the initial status.

(33) Reset selection when the

INPUT • PRIME signal is ON.

6-5

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.2 SLEF TEST MODE

6. DIAG. TEST OPERATION

6.2.2 Automatic Diagnostic Printing

The data from 1 to 9 on a sample print is printed.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [PAUSE] key.

R I B B O N

T R A N S M I S S I V E

Continued on Section 6.2.3

Head Broken Element Check.

Select the ribbon type from those

at the right by pressing the

[FEED] key or [RESTART] key.

NO RIBBON (No ribbon : Thermal direct)

TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

(Non-transmissive ribbon : Thermal transfer)

Press the [PAUSE] key.

Press the [FEED] key.

A U T O M A T I C D I A G N O S T I C

Press the [PAUSE] key.

The printer is checking or printing

the status

C H E C K I N G & P R I N T I N G

The result of the self test

is printed. After printing,

the initial display will be

shown.

NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error

message and stop printing. The error status can be cleared by the [PAUSE] key,

however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”.

Printing is not automatically resumed.

2. Both label and tag paper can be used for printing.

6-6

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

■ Sample Print

PROGRAM V1.0A FMRM0034801:2800

MASK

V1.0 FMRM0034901:B100

[Print Condition]

• Preset count

• Print speed

• Sensor

KANJI

0000:0000

: 1

0000:0000:0000:0000

: 127 mm/sec.

: No sensor

EEPROM

DRAM

CARD

1024KB

• Printing method : Thermal transfer

• Supply length : 50 mm

SENSOR1 00000000,10110011

SENSOR2 [H]3.1V [A]2.8V

[R]3.3V [T]2.4V

• Issuing mode

: Batch printing

(without rewinder)

[RANK]3

DIP SW

00000000,10001010

EXP.I/O OK

Fig. 6-2

1 PROGRAM/MASK ROM Check

PROGRAM V1.0

FMRM0034801

2800

Checksum

Part No. of ROM of software

Revision No.: Space or A to Z

Software version No.

ROM name

PROGRAM: Program ROM (Flash ROM)

MASK: Mask ROM (Character generator)

NOTES: 1. Software version No., part No. of ROM and checksum vary according to the software

version of PROGRAM/MASK ROM.

2. The last two digits of the checksum are usually 0.

2 KANJI ROM Check

KANJI

0000

KANJI ROM2 Checksum

KANJI ROM1 Checksum

0000

KANJI OUTLINE ROM4 Checksum

KANJI OUTLINE ROM3 Checksum

KANJI OUTLINE ROM2 Checksum

KANJI OUTLINE ROM1 Checksum

NOTES: 1. Checksum varies according to the software version.

2. When the KANJI ROM or KANJI OUTLINE ROM is not installed, the checksum

becomes “0000”.

3. The last two digits of the checksum are not 0.

6-7

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

3 EEPROM Check

EEPROM

Read/write check

OK: Data in the check area can be properly

read/written.

NG: Data in the check area cannot be

properly read/written.

EEPROM: Backup memory

4 DRAM Check

DRAM

1024KB

Readable/writable area

DRAM: Image buffer memory or work memory

NOTE: If an error is detected during DRAM check, the display od readable/writable area will stop

when the error occurs.

5 Flash Memory Card Check

CARD

Format check

OK: Formatted

NG: Formatted improperly or no flash

memory card is inserted.

Flash memory card

6-8

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

6 Sensor 1 Check

SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1

Head up switch status

0: Head opened

1: Head closed

Fixed to 1

Cutter home position switch status

0: Home position

1: Other position

Rewind full sensor status

0: Normal

1: Excess

Slit sensor #1 (ribbon rewind) status

0: The detecting point is positioned

outside the slit.

1: The detecting point is positioned

inside the slit.

Slit sensor #2 (ribbon feed) status

0: The detecting point is

positioned outside the slit.

1: The detecting point is

positioned inside the slit.

Fixed to 0

Strip sensor status

0: Without label

1: With label

Ribbon end sensor status

0: Transmissive (with ribbon)

1: Non-transmissive (ribbon end)

Fixed to 0

6-9

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

■ Print status content description of each sensor/switch

Sensor/Switch

Head up switch

Print status content description

Indicates whether the print head is opened or closed.

Cutter home position

switch

Indicates whether the cutter is at the home position or not.

Rewind full sensor

Indicates whether the media is wound to peak capacity on the built-

in take-up spool or not.

Slit sensor #1 (ribbon

rewind)

Controls ribbon motor rotation by detecting the slit on the ribbon

rewind motor and the ribbon feed motor. Indicates the position of

Slit sensor #2 (ribbon the slit sensor.

feed)

Strip sensor

Indicates the existence of label in strip mode. When no label is

detected (0), the subsequent label is issued, when a label is

detected(1),thesubsequentlabelwillnotbeissueduntilthecurrent

label is removed.

Ribbon end sensor

The display of the ribbon end sensor only shows whether the ribbon

is transmissive or non-transmissive. The status of the ribbon end

detection differs according to the parameter setting. The following

table shows the parameter settings in the parameter setting mode.

Type of ribbon

Non-transmissive

Transmissive

Ribbon end sensor

Transmissive

With ribbon

Ribbon end

With ribbon

Non-transmissive

7 SENSOR2 Check

SENSOR2

[H] 3.1V [A] 2.8V

Environmental temperature thermistor status:

0.0 ~ 5.0 V

Print head thermistor status: 0.0 ~ 5.0 V

[R] 3.3V [T] 2.4V

Feed gap sensor status: 0.0 ~ 5.0 V

Black mark sensor status: 0.0 ~ 5.0 V

[RANK 3]

Print head resistance rank: 0 ~ 15

6-10

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

8 DIP SW Check

8 7 6 5 4 3 2 1

0 0 0 0 0 0 0 0

8 7 6 5 4 3 2 1

1 0 0 0 1 0 1 0

Pin No.

Status

DIP SW

DIP Switch 2

0: OFF (OPEN)

1: ON (SHORT)

DIP Switch 1

0: OFF (OPEN)

1: ON (SHORT)

NOTE: The DIP switch 1-7 is to be set to 0 (OFF:OPEN) regardless of setting item.

9 EXP. I/O Check

EXP. I/O

Loopback test

OK: The circuit has no problem.

NG: The circuit has a problem or loopback jig

is not attached.

Expansion I/O PC board

For the loopback test, connect jig as shown below and check HIGH output / HIGH input and

LOW output / LOW input.

300Ω x 5

Connector: FCN-781P024-G/P

9 10 11

300Ω

GND

Fig. 6-3

Vcc

6-11

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EM18-33010A

(Revision Date Jul. 03, ’97)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

6.2.3 Head Broken Element Check

The printer automatically performs the head broken element check. The result of the head broken

element check is indicated in the display.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [PAUSE] key twice.

Press the [FEED] key twice.

T H E R M A L H E A D C H E C K

Press the [PAUSE] key.

Head broken element check

takes about 10 seconds.

C H E C K I N G

[

]

N O R M A L E N D

H E A D E R R O R

(See NOTE 1 and 2.)

Press the [PAUSE] key.

NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must be

replaced after referring to Section 2.6 Replacing the Print Head.

2. After replacing the print head, clear the maintenance counter as described in Section

6.6.1 and perform a test print in Section 6.4 TEST PRINT MODE.

6-12

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

The following items are set in the parameter setting mode. The values set in this mode are printed on

the sample print of the maintenance counter. Setting procedure and functions are provided below.

Power off

Press the [PAUSE] key.

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

Z E R O F O N T

Press the [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

C O D E

A U T O

Press the [FEED] key.

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

R I B B O N

T R A N S .

Press the [PAUSE] key.

F E E D A D J U S T

Press the [PAUSE] key.

C U T A D J U S T

+ 0 . 0 m m

Press the [PAUSE] key.

+ 0 . 0 m m

R I B B O N A D J < F W S >

+ 0

Press the [PAUSE] key.

R I B B O N A D J < B A K >

Press the [PAUSE] key.

B A C K F E E D A D J . + 0 . 0 m m

S T A T U S T Y P E

Press the [PAUSE] key.

X A D J U S T

+ 0 . 0 m m

S T A C K E R S Y S T E M

O F F

1 . 0 V

1 . 4 V

Press the [PAUSE] key.

T O N E A D J U S T < T >

+ 0

T H R E S H O L D R

Press the [PAUSE] key.

T O N E A D J U S T < D >

Press the [PAUSE] key.

T H R E S H O L D T

F O N T C O D E

P C - 8 5 0

Press the [PAUSE] key.

K A N J I C O D E

Press the [PAUSE] key.

T Y P E 1

E U R O C O D E

Press the [PAUSE] key.

D T R / R T S

Press the [PAUSE] key.

B O H

D T R

I N P U T P R I M E

Press the [PAUSE] key.

O N

6-13

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Parameter Setting Mode Table

Mode Name

Function

FEED ADJUST

CUT ADJUST

Using this parameter the feed length is fine adjusted.

Using this parameter the cut position or strip position is fine adjusted.

BACK FEED ADJ.

Usingthisparameterthebackfeedlengthfromthecut/strippositiontothe

home position is fine adjusted.

X ADJUST

This setting is used to finely adjust print position in the X axis.

TONE ADJUST <T>

Using this parameter the print tone is fine adjusted. The longer the print

(Thermal transfer printing) pulse width, the darker the print tone becomes. The shorter, the lighter

the print tone becomes.

TONE ADJUST <D>

(Thermal direct printing)

FONT CODE

ZERO FONT

CODE

The character code either PC-850 or PC-8 is selected.

The font zero either 0 or ø is selected.

The command code out of AUTO, ESC/LF/NUL, or { } is selected.

Ribbon type either transmissive or non-transmissive is selected.

Using this parameter the torque of the ribbon motors is fine adjusted.

RIBBON

RIBBON ADJ <FWD>

(Ribbon feed motor)

RIBBON ADJ <BAK>

(Ribbon feed motor)

STATUS TYPE

Whether or not the strip wait status (05H) is sent in response to the status

request command from the PC is selectable.

STACKER SYSTEM

Use of the Stacker is selected.

(not supported by QQ/QP models.)

THRESHOLD R

THRESHOLD T

KANJI CODE

The threshold of the black mark sensor is manually fine adjusted.

The threshold of the feed gap sensor is manually fine adjusted.

Kanji code either Windows code or original code is selected.

(not supported by QQ/QP models.)

EURO CODE

DTR/RTS

EURO code is selected from 20H to FFH.

Transmission Control mode is selected from DTR and RTS.

Reset ON/OFF when the INPUT • PRIME signal on is selcted.

INPUT PRIME

6-14

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.1 Feed Length Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key.

F E E D A D J U S T

+ 0 . 0 m m

■ [FEED] key:

Pressing the [FEED] key one time

is a -0.5 mm change, up to -50.0

mm. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to adjust

the feed length.

■ [RESTART] key: Pressing the [RESTART] key one

time is a +0.5 mm change, up to

+50.0 mm.

(See NOTE 1.)

(See NOTE 2.)

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.2

Cut/strip position fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ±50.0 mm = Key fine adjustment value (± 50.0 mm) + PC fine

adjust ment value (± 50.0 mm)

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A change feed value is stored in memory by pressing the [PAUSE] key.

6-15

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EM18-33010A

(Revision Date Jan. 13, ’95)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.2 Cut/Strip Position Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

P A R A M E T E R S E T

Press the [PAUSE] key twice.

C U T A D J U S T

Press the [FEED] or

+ 0 . 0 m m

■[FEED] key:

Pressing the [FEED] key one time

is a -0.5 mm change, up to -50.0

mm. (See NOTE 2.)

[RESTART] key to adjust

the feed length.

(See NOTE 1.)

■[RESTART] key: Pressing the [RESTART] key one

time is a +0.5 mm change, up to

+50.0 mm. (See NOTE 2.)

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.3

Back feed length fine adjutment.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ±50.0 mm = Key fine adjustment value (±50.0 mm) + PC fine

adjustment value ( ± 50.0 mm)

When the value reaches the maximum, the value remains unchanged even if a

subsequent fine adjustment is performed.

3. A changed cut/strip position value is stored in memory by pressing the [PAUSE] key.

4. When using label with length of less than 38 mm, calculate the cut position fine

adjustment value using the expression provided on page 6-19.

6-16

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.3 Back Feed Length Fine Adjustment

Power off

Turn on the power while

hoding down the [FEED]

key and [PAUSE] key.

D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

P A R A M E T E R S E T

Press the [PAUSE] key three times.

F E E D A D J . + 0 . 0 m m

■ [FEED] key:

Pressing the [FEED] key one

timeisa-0.5mmchange, upto

-9.5 mm. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to adjust

the feed length.

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change,

(See NOTE 1.)

up to +9.5 mm. (See NOTE 2.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.4

X axis fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ±9.9 mm = Key fine adjustment value (± 9.5 mm) + PC fine

adjustment value (±9.9 mm)

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A changed back feed value is stored in memory by pressing the [PAUSE] key.

6-17

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Feed Length Fine Adjustment Example

+ 0.0 mm

Feed Direction

Fig. 6-4

Fig. 6-5

Fig. 6-6

- 10 mm

- 10.0 mm

+ 10 mm

+ 10.0 mm

■ Cut Position Fine Adjustment Example

Cut Position

+ 0.0 mm

Print Head

Tag Paper

Feed Direction

Black Mark

Fig. 6-7

Platen

- 12.0 mm

- 12 mm

Fig. 6-8

Fig. 6-9

+ 12 mm

+ 12.0 mm

6-18

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EM18-33010A

(Revision Date Aug. 25, ’95)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ When using a label with a length of less than 38 mm :

Case 1

Condition:

Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB

are received.

Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value ±

10 mm or less, and issue mode set to C (cut). When the above conditions are all met, the issue

operation in cut issue mode is as follows:

1 Head lifted → 2 Forward feed to the cut position → 3 Head lowered → 4 Cut →

5 Head lifted → 6 Backfeed to the home position → 7 Head lowered.

Case 2

Generally the minimum label length which is available in cut mode is 38.0 mm. When using a

label with a length of less than 38 mm, the edge of the label may be caught on the print head

during back feed to the print start position after cutting the label gap, causing a improper print

start position.

In this case set the cut position fine adjustment value after calculating the value using the

following formula so that the unprinted label returns to the correct print start position.

However, use of this method will leave one or two printed label(s) between the print head and

the cutter. Feed or print the label(s) to remove them.

(a) Formula for cut position the adjustment value

Cut position fine adjustment value

= (the number of labels left between the print head and the cutter) x (span of label)

= (32.8 mm/label length) x (span of label)

* Omit the decimals of the value obtained by dividing 32.8 mm by the label length for one

unit.

(example) Span of label : 30.0 mm

(32.8 mm/30.0 mm) x 30.0 mm = 1 x 30.0 mm = +30.0 mm

(b) Example

Print Head Position

Cut Position

32.8 mm

1 Idling

2 Printing the first label A is completed.

3 Label A is fed to the cut position and the front gap is cut.

4 Label B is fed in the reverse direction to the print start

position.

5 Printing the second label B is completed.

6 Label B is fed to the cut position and the front gap is cut.

7 Label C is fed in the reverse direction to the print start

position.

8 To take away label B, label C is fed.

9 Label C is fed to the cut position and the front gap is cut.

0 Label D is fed in the reverse direction to the print start

position.

Print Satrt Position

Fig. 6-10

6-19

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EM18-33010A

(Revision Date Jul. 28, ’94)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Strip Position Fine Adjustment Example

Print Head

Label

+ 0.0 mm

Platen

Strip Shaft

Fig. 6-11

Fig. 6-12

Fig. 6-13

Backing Paper

+ 3.0 mm

Print Head

+ 3.0 mm

Platen

Strip Shaft

Backing Paper

Print Head

- 3.0 mm

Platen

Strip Shaft

Backing Paper

NOTE: Theprintstoppositionwhenprintingthelabelinstripmodevariesaccordingtolabellength

as the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle

of the gap. This is because the gap length is programmed as 2mm. When the gap length

is 5 mm or more, the effective print length should be set to the value obtained by

subtracting2mmfromthelabelpitch, thatis, setthegaplengthto2mm. Iftheprintformat

hangs over the gap as a result, correct the print start position. If the print stop position is

improper, refer to Section 6.3.2 and make a fine adjustment.

4 mm

3 mm

Label

2 mm

Platen

Fig. 6-14

Strip Shaft

Backing Paper

6-20

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Back Feed Length Fine Adjustment Example

+ 0.0 mm

Feed Direction

Fig. 6-15

Print start position

+3.0 mm

Fig. 6-16

Fig. 6-17

-3.0 mm

6-21

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.4 X Axis Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key four times.

X A

D J U S T

Press the [FEED] or

+ 0 . 0 m m

■ [FEED] key:

Pressing the [FEED] key one

timeisa-0.5mmchange,upto

-99.5 mm. (See NOTE 2.)

[RESTART] key to fine

adjust the print position

along the X axis.

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change,

(See NOTE 1.)

upto+99.5mm. (SeeNOTE2.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.5

Print tone fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ± 99.5 mm = X axis value

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A changed X axis is stored in memory by pressing the [PAUSE] key.

6-22

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ X Axis Fine Adjustment Example

Feed direction

Top first printing

+ 0.0 mm

ABC

Fig. 6-18

Fig. 6-19

Fig. 6-20

Bottom first printing

-50.0 mm

ABC

+ 50.0 mm

+50.0 mm

ABC

NOTES: 1. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the

left or right direction.

2. Adjust the X axis in the effective print range. (After the value reaches the coordinate

“0”, the value remains unchanged even if the subsequent fine adjustment is

performed in the negative direction.)

3. X axis fine adjustment cannot be used in self test mode or test printing.

6-23

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.5 Print Tone Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key five times.

T O N E A D J U S T < T >

(Thermal transfer printing fine adjustment)

+ 0

■ [FEED] key:

Pressing the [FEED] key one

time is a -1 step change, up to

-10 steps. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to adjust

the feed length.

■ [RESTART] key: Pressing the [RESTART] key

one time is a +1 step change,

(See NOTE 1.)

upto+10steps. (SeeNOTE2.)

Press the [PAUSE] key.

(See NOTE 3.)

(Thermal direct printing fine adjustment)

< >

T N

O E A D J U S T

+ 0

■ [FEED] key:

Pressing the [FEED] key one

time is a -1 step change, up to

-10 steps. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to fine

adjust the print tone.

(See NOTE 1.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +1 step change,

upto+10steps. (SeeNOTE2.)

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.6

Character code selection.

NOTES: 1 Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed print tone value is stored in memory by pressing the [PAUSE] key.

3. Fine adjustment value equals to the sum of the values set by the PC command and

system mode (key operation) and each max. value is ± 10 step. However, the upper

limitoftheadjustmentvalueisdecidedaccordingtotheprintspeedtoprotecttheprint

head. If the set value exceeds the following upper limit, it is automatically corrected

to the proper value.

Upper Limit: 3”/sec.: +10 step, 5’’/sec.: +5 step, 8”/sec,: +2 step

6-24

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.6 Character Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key seven times.

F O N T C O D E

P C - 8 5 0

• PC-850

• PC-8

Select either character code with

the [FEED] key or [RESTART]

key. (See NOTE 1.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.7

Font zero selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed font code is stored in memory by pressing the [PAUSE] key.

6-25

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.7 Font Zero Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key eight times.

Z E R O F O N T

• 0 (without slash)

• ø (with slash)

Select either zero font with the

[FEED] key or [RESTART]

key. (See NOTE 1.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.8

Control code selection.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. A changed zero font is stored in memory by pressing the [PAUSE] key.

6-26

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EM18-33010A

SVO8A1002 : Jan. 19, '98

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.8 Control Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key nine times.

C O D E

A U T O

• AUTO: (Automatic selection)

Select control code with the

[FEED] key or [RESTART]

key. (See NOTE 1.)

• ESC, LF, NUL: (Manual selection)

• { , , } : (Manual selection)

• MANUAL: (control codes should be specified.)

When {MANUAL} is

selected, go to A

on the next page.

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.9

Ribbon type selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed control code is stored in memory by pressing the [PAUSE] key.

3. When “AUTO”, “ESC, LF, NUL”, or “{, ,}” is selected, be sure to select the Non-

transmissive ribbon in the ribbon type selection operation.

4. When “MANUAL” is selected, be sure to specify all the control codes 1 to 3. Failure

to do this disables selection of “MANUAL”.

6-27

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EM18-33010A

SVO8A1002 : Jan. 19, '98

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

Change the control code.

O E

C D

M A N U A L

Press the [PAUSE] key.

C N

O T L O L C O D E 1

Set the control code 1. (equivalent to ESC, {.)

1 B

1 C

1 D

Press the [PAUSE] key.

C ON T R O L C O D E 2

Press the [PAUSE] key.

Set the control code 2. (equivalent to LF,|.)

Set the control code 3. (equivalent to NUL, }.)

C ON T R O L C O D E 3

Go to B on the previous page.

NOTES: Refer to the following for the selection of the control codes 1 to 3.

(RESTART)

(FEED)

0 0

(FEED)

1 A

(FEED)

C ON T R O L C O D E 1

(RESTART)

C ON T R O L C O D E 1

(RESTART)

C ON T R O L C O D E 1

(RESTART)

1 B

(FEED)

C ON T R O L C O D E 1

1 C

(FEED)

(RESTART)

C ON T R O L C O D E 1

F F

6-28

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EM18-33010A

(Revision Date Jun. 28, ’96)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.9 Ribbon Type Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key ten times.

R I B B O N

T R A N S .

• Transmissive ribbon

Transmissive: With ribbon

Non-transmissive: Ribbon end

Select either ribbon type with

the [FEED] key or [RESTART]

key. (See NOTE 1 and 2.)

• Non-Transmissive ribbon

Transmissive:

Ribbon end

Non-transmissive: With ribbon

Press the [PAUSE] key.

Press the [RESTART]

key. (See NOTE 3.)

Continued on Section 6.3.10

Ribbon Motor Drive Voltage

Fine Adjustment

NOTES: 1. Holding the [FEED] key or[RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be

set to transmissive (TRANS.) ribbon.

3. A changed ribbon type is stored in memory by pressing the [PAUSE] key.

6-29

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EM18-33010A

(Revision Date Jun. 28, ’96)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key eleven times.

(Ribbon feed motor voltage fine adjustment)

R I B B O N A D J

F W D

+ 0

Press the [FEED] or

[RESTART] key to fine

adjust the feed motor

voltage. (See NOTE 1.)

■ [FEED] key:

Pressing the [FEED] key one time is a

-1 step change, up to -15 steps.

(See NOTE 2.)

■ [RESTART]key: Pressingthe[RESTART]keyonetime

is a -1 step change, up to -15 steps.

(See NOTE 2.)

Press the [PAUSE] key.

(See NOTE 3.)

(Ribbonrewindmotorvoltagefineadjustment)

R I B B O N A D J

B A K

+ 0

■ [FEED] key:

Pressing the [FEED] key one time is a

-1 step change, up to -15 steps.

(See NOTE 2.)

Press the [FEED] or

[RESTART] key to fine

adjust the rewind motor

voltage. (See NOTE 1.)

■ [RESTART]key: Pressingthe[RESTART]keyonetime

is a -1 step change, up to -15 steps.

(See NOTE 2.)

Press the [FEED] key

and [RESTART] key

at the same time.

NOTES: 1. Holding the [FEED] key or[RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps) + PC fine

adjustment value (-15 steps)

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A changed motor voltage value is stored in memory by pressing the [PAUSE] key.

4. One step corresponds to 5% of the standard voltage and up to 75% of the voltage

can be decreased.

6-30

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EM18-33010A

(Revision Date Dec. 10, ’96)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.11 Strip Wait Status Setting

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key thirteen times.

S T A T U S T Y P E

Press the [FEED] key or

[RESTART] key to select

the strip wait status.

■ [FEED] key:

Status type 2: A strip wait status is sent.

■ [RESTART]key:

Status type 1: A strip wait status is not sent.

Press the [PAUSE] key.

(See NOTE 1.)

Press the [FEED] key and

[RESTART] key at the same

time. (See NOTE 1.)

NOTE:

When the status type 1 is selected, the printer will send (00H) in response to the status

request command sent from the PC while a label stays at the strip sensor (when idling,

after feeding, or all printing finished).

When the status type 2 is selected, the printer will send (05H) in response to the status

request command sent from the PC while a label stays at the strip sensor (when idling,

after feeding, or all printing finished.)

If the status request command is sent during printing, the printer will always send (05H)

regardless of the setting.

6-31

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EM18-33010A

SVO8A1002 : Jan. 19, '98

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.12 Stacker Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key fourteen times.

S T A C K E R S Y S E M

O F F

■ [FEED] key:

ON: Stacker is used.

Press the [FEED] key or

[RESTART] key to select

ON or OFF to the stacker.

■ [RESTART] key:

OFF: Stacker is not used.

Press the [PAUSE] key.

Continued on Section

6.3.13 Threshold Manual

Fine Adjustment for the

Black Mark Sensor.

Press the [FEED] key

and [RESTART] key at

the same time.

NOTE:

1. Holding the [FEED]key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. A changed Stacker selection is stored in memory by pressing the [PAUSE] key.

6-32

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key fifteen times.

T H R E S H O L D R

Press the [FEED] key or

1 . 0 V

■ [FEED] key:

[RESTART] key to fine

adjust the black mark

sensor manual threshold.

Pressing the [FEED] key onetime is a -0.1V

change, up to 0.0V

■ [RESTART] key:

Pressing the [RESTART] key onetime is a

+0.1V change, up to 4.0V.

Press the [PAUSE] key.

Continued on Section

6.3.14 Threshold Manual

Fine Adjustment for the

Feed Gap Sensor.

Press the [FEED] key

and [RESTART] key at

the same time.

NOTES: 1. Holding the [FEED]key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed threshold fine adjustment value is stored in memory by pressing the

[PAUSE] key.

3. The above operations do not require any more threshold setting.

6-33

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key sixteen times.

T H R E S H O L D T

Press the [FEED] key or

1 . 4 V

■ [FEED] key:

Pressingthe[FEED] keyonetimeisa-0.1V

change, up to 0.0V

[RESTART] key to fine

adjust the feed gap sensor

manual threshold.

■ [RESTART] key:

Pressing the [RESTART] key onetime is a

+0.1V change, up to 4.0V.

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key at

the

same time.

Continued on Section

6.3.15 Kanji Code

Selection.

NOTES: 1. Holding the [FEED]key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed threshold fine adjustment value is stored in memory by pressing the

[PAUSE] key.

3. The above operations do not require any more threshold setting.

6-34

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ How To Calculate Theshold Fine Adjustment Value

If the following cases occurred, threshold value for the paper sensors should be fine adjusted after

referring to the next page.

Case 1:

When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V

or more difference of sensor output voltage. If a low-sensitive sensor is installed in the printer, it may

not detect 1.5V or more difference between the black mark and the print area. This may cause the

printer to feed over one and a half tags, and then stop with “PAPER JAM” displayed.

Case 2:

The presence and lack of label are distinguished from each other by the reflective sensor voltage.

When the voltage is more than 1.5V, it is regarded as the presence of paper. And less than 1.5V is

regarded as the paper end. If a low-sensitive-sensor is used, 1.5V or more may not be detected at

the backing paper since the reflectance of backing paper is low. In such case, more than 5mm-long

gap is regarded as the no paper. And trying to print or feed the label when the sensor stops at the gap

results in a NO PAPER error. This problem tends to occur when using labels with thin backing paper.

Case 3:

If the reflective sensor’s output voltage when detecting no paper is 1.5V or more, the sensor does not

recognize the actual paper end during printing. Accordingly, the printer continues to print despite of

the paper end. This problem may occur on printers of which the resistors on the CPU PCB have been

changed according to the Technical Information #SVM7A1010/1 (issued on April 16, 1997).

Case 4:

When using perforated fanfold labels, the transmissive sensor mistakes the perforation on the gap for

a print area, resulting in a PAPER JAM error.

Case 5:

When using such a particular label stock that a black mark is printed on every two or three gaps, the

sensor detects three different voltages at the label, unmarked gap and black mark, respectively. The

sensor cannot distinguish the unmarked gap from the black mark, so the printer stops with displaying

“PAPER JAM”.

6-35

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

NOTE: The following operation cannot be performed unless the sensor type is changed by the issue

command or feed command.

(1) UsingthesensoradjustmentinDiag.mode,measurethesensorvoltageatthefollowingfourpoints.

Label:

Print area Backing paper

Tag paper: Print area Black mark

Example:

[ R E F L E C T I V E ]

2 . 8 V

[ T R A N S M I S S I V E ] 4 . 1 V

(2) Using the following formula, calculate the threshold from the measured voltage:

When using labels (transmissive sensor):

Threshold = (Max. voltage at the backing paper) - (Voltage at the print area) - 0.7V

e.g.) 2.0V = 4.2V - 1.5V - 0.7V

When using perforated labels (transmissive sensor):

Threshold = (Max. voltage at the backing paper) Min. voltage at the backing paper

Max. voltage at the backing paper

e.g.) 2.2V = 4.4V - (2.8V/2) - (1.6V/2)

When using labels with black marks (reflective sensor):

Threshold = (Min. voltage at the print area) - (Min. voltage at the black mark)

e.g.) 0.4V = (1.5V - 0.7V)/2

Backing Parper

Label

Black Mark

Label gap

Label

Perforation

Backing Paper

(4.4 V)

(2.8 V)

(1.5 V)

(0.7 V)

6-36

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.15 Kanji Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key 17 times.

K A N J I C O D E

Y P E 1

■ Windows code

■ Original code

Select either code with the

[FEED] key or [RESTART]

key.

Press the [FEED] key and

[RESTART] key at the

same time.

Press the [PAUSE] key.

Continued on Section

6.3.16 Euro Font Code

Selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed Kanji code is stored in memory by pressing the [PAUSE] key.

6-37

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EM18-33010A

(Revision Date: Aug. 5 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.16 Euro Font Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key 18 times.

E U R O

C O D E

B O H

•20H

Select the Euro font code

with the [FEED] key or

[RESTART] key.

[RESTART] key ↑↓ [FEED] key

•FFH

Press the [PAUSE] key.

Continued on Section

6.3.17 Transmission

Control Mode Selection

Press the [PAUSE] key

and [RESTART] key at

the same time.

NOTES: 1. Holding the[FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed Euro font code is stored in memory by pressing the [PAUSE] key.

6-38

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.17 Transmission Control Mode Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< 1 > D I A G N O S T I C . V 1 . O A

Press the [FEED] key.

< 2 > P A R A M E T E R S E T

Press the [PAUSE] key 19 times.

D T R / R T S

D T R

Select the Transmission Control

¥ DTR: READY/BUSY (DTR) protocol

(DTR/DSR)

¥ RTS: READY/BUSY (RTS) protocol

(RTS/CTS)

Mode with the [FEED] key

or [RESTART] key.

Press the [PAUSE] key.

Press the [FEED] key and

[RESTART] key at the

same time.

Continued on Section 6.3.18

Reset Selection when the

INPUT ¥ PRIME Signal is ON.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed Transmission Control Mode is memory by pressing the [PAUSE] key.

6-39

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.18 Reset Selection when the INPUT • PRIME Signal is ON.

Reset ON/OFF when the INPUT • PRIME signal ON is selected.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

1 . O A

I C . V

< 1 > D I A G N

O S T

Press the [FEED] key.

< 2 > P A R A M

R S E T

E T E

Press the [PAUSE] key 20 times.

O N

I N P U T P R

I M E

Select the "Reset ON/OFF

when the INPUT • PRIME

signal is ON" with the [FEED] key

or [RESTART] key.

• ON: The printer will restore to the initial status.

• OFF: The printer will not restore to the initial status.

Press the [PAUSE] key.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed “Reset ON/OFF when the INPUT • PRIME signal is ON” is stored in memory by

pressing the [PAUSE] key.

6-40

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EM18-33010A

(Revision Date Feb. 07, ’97)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

Test print mode contains normal test print and process test print.

6.4.1 Normal Test Print

Five kinds of test prints are provided in the test print mode. When performing the test print, 7

parameters should be set. The default parameter at power on is as below:

• ISSUE COUNT : 1

• PRINT SPEED : 5 inch/sec.

• SENSOR

• RIBBON

• TYPE

: Transmissive sensor

: Transmissive ribbon

: Batch (without cut)

• LABEL LENGTH : 76 mm

• PAPER FEED : Feed

Operating procedure for the test mode is provided below.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key twice.

From C on

the next page.

< >

3 T E S T P R I N T

Press the [PAUSE] key.

P R I N T C O N D I T I O N

Press the [FEED] key

and [RESTART] key at

the same time.

ISSUE COUNT

PRINT SPEED

SENSOR

Press the

[FEED] key or [RESTART]

[RESTART]

key.

Press the

Select "Print Condition"

by pressing the

[PAUSE] key.

key.

RIBBON

TYPE

(See NOTE 1.)

LABEL LENGTH

PAPER FEED

Continued

on section

6.4.2

Process

Test Print.

Set the print count

To A .

I S S U E C O U N T

To be continued on

B of the next page.

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EM18-33010A

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

From B of the preceding page.

5000 (Print count 5000)

1000 (Print count 1000)

500 (Print count 500)

100 (Print count 100)

Set the print count from those at the

right by pressing the [FEED] key or

[RESTART] key. (See NOTE 2.)

Press the [FEED] key

and [RESTART] key

at the same time.

(Print count 50)

(Print count 10)

(Print count 5)

(Print count 3)

(Print count 1)

Press the [PAUSE] key. (See NOTE 3.)

Set the print speed

To C of the

preceding page.

P R I N T S P E E D

5 i n c h / s

Select the print speed from those at

the right by pressing the [FEED]

key or [RESTART] key.

Press the [FEED] key

and [RESTART] key

at the same time.

3 inch/sec.

5 inch/sec.

8 inch/sec.

Press the [PAUSE] key. (See NOTE 3.)

To C of the

preceding page.

Set the sensor type

S E N S O R

T R A N S M I S S I V E

Select the sensor type from

NONE

(consecutive form)

Press the [FEED] key

and [RESTART] key

at the same time.

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 2 and 4.)

REFLECTIVE

(black mark sensor)

TRANSMISSIVE

(feed gap sensor)

To C of the

preceding page.

Press the [PAUSE] key. (See NOTE 3.)

Set the ribbon type

R I B B O N

T R A N S M I S S I V E

NO RIBBON

(No ribbon: Thermal direct)

Select the ribbon type from

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 2, 5 and 9.)

TRANSMISSIVE

(Transmissive ribbon:

Thermal transfer)

NO TRANS.

(Non-transmissive ribbon:

Thermal transfer)

Press the [PAUSE] key. (See NOTE 3.)

Press the [FEED] key and

[RESTART] key at the same

time.

To be continued on

B of the next page.

To C of the preceding page.

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EM18-33010A

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

From B of the preceding page.

Set the issue mode type

T Y P E

[ S ] N O C U T T I N G

Select the issue mode type from

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 2.)

[S] Standard mode

(Batch printing without cut)

[C] Auto-cut mode

(Issue and cutting)

Press the [FEED] key

and [RESTART] key

at the same time.

[H] Strip mode

(On-demand printing

without cut)

Press [PAUSE] key. (See NOTE 3.)

To C of the

preceding page.

Set the label length

L A B E L L E N G T H

7 6 m m

Select the label length from

999 (Label length 999 mm)

998 (Label length 998 mm)

997 (Label length 997 mm)

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 6 and 7.)

(Label length 7 mm)

(Label length 6 mm)

(Label length 5 mm)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key. (See NOTE 3.)

Set the media feed

To C of the

preceding page.

P A P E R F E E D

PAPER FEED

Select the media feed from those

at the right by pressing the

[FEED] key or [RESTART] key.

(See NOTE 2.)

PAPER NO FEED

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key. (See NOTE 3.)

Press the [PAUSE] key. (Feed one media.)

To C of the

preceding page.

To be continued on

B of the next page.

6-43

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EM18-33010A

(Revision Date Feb. 07, ’97)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

From B of the preceding page.

< 3 > T E S T P R I N T

Press the [PAUSE] key.

P R I N T C O N D I T I O N

From A of the

preceding page.

SLANT LINE (1 DOT)

SLANT LINE (3 DOT)

CHARACTERS

BAR CODE

NON-PRINTING

FACTORY TEST PATTERN

AUTO PRINT (TRANS.)

Process test print/

Select the test print from

those at the right by

pressing the [FEED] key

or [RESTART] key.

Transmissive sensor

AUTO PRINT (REFLECT.)

Process test print/

Reflective sensor

A designated number of

test prints are issued when

pressing the [PAUSE] key.

(See NOTE 8.)

Press the [FEED] key

and [RESTART] key at

the same time.

< 3 > T E S T P R I N T

Press the [PAUSE] key.

NOTES: 1. When there is no change to the print condition, select one of the test print options to issue the test

print.

2. Holdingthe[FEED]keyor[RESTART]keydownformorethan0.5secondsenablesafastforward.

3. A selected print condition is activated when the [PAUSE] key is pressed.

4. When the feed gap sensor is selected, the gap between labels becomes 3mm long.

5. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to

transmissive (TRANS.) ribbon or no ribbon.

6. A label size greater than the image buffer length cannot be designated. The image buffer length

differs according to memory size. If designated, the printer prints in the image buffer, or the printer

stops because of an error.

7. Pressing the [FEED] key changes the label length -1 mm, pressing the [RESTART] key changes

+1 mm.

8. When an error occurs during a test print, the error message is displayed and printing is stopped.

The error is cleared by pressing the [PAUSE] key and the display shows “<3> TEST PRINT”.

Printing is not automatically resumed after the error is cleared.

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EM18-33010A

(Revision Date Feb. 07, ’97)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

9. WhenthetransmissiveribbonisselectedandDIPSW. 1-1issettoON,andthespace

areaisalso20mmormore, theprinterautomaticallyentersribbonsavingprintmode.

10. When “AUTO PRINT” is selected, 5 pcs. of the 3-dot slant line labels, bar code labels

and character labels are printed respectively after one label is fed.

■ Test Print Sample

• Slant line (1 dot)

• Slant line (3 dot)

Fig. 6-21

Fig. 6-22

• Characters

• Bar code

Fig. 6-23

• Factory Test Pattern

Fig. 6-24

Fig. 6-25

6-45

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

6.4.2 Process Test Print

In the process test print, the test print is automatically performed on the following conditions.

Parameter setting and print tone fine adjustment value is ignored.

• OPERATION

: One label feed, 3-dot slant line print, bar code print, character print

• ISSUE COUNT : 5 labels each

• PRINT SPEED : 8 inches/sec.

• SENSOR

: Transmissive sensor (feed gap sensor) or reflective sensor (black mark

sensor)

• RIBBON

: Transmissive ribbon

: Batch (without cut)

• TYPE

• LABEL LENGTH: 76 mm

• PRINT TONE FINE ADJUSTMENT VALUE : + 0

Operating procedure for the test mode is provided below.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key twice.

From C on

the next page.

< >

3 T E S T P R I N T

Press the [PAUSE] key.

P R I N T C O N D I T I O N

Press the [RESTSRT]

key.

Press the [RESTART] key.

To A of the

preceding page.

After feeding one label, slant

lines (3 dots) are printed on 5

labels.

A U T O P R I N T ( R E F L E C T . )

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

[Bar codes are printed on 5 labels.]

To be continued on

B of the next page.

To C of the

preceding page.

6-46

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

From B of the next page.

A U T O P R I N T ( R E F L E C T .)

Press the [PAUSE] key.

[Characters are printed on 5 labels.]

< 3 > T E S T P R I N T

Press the [PAUSE] key.

From A of the

preceding page.

A U T O P R I N T ( T R A N S . )

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key at

the same time.

After feeding one label,

slant lines (3 dots) are

printed on 5 labels.

To C of the

preceding page.

A U T O P R I N T ( T R A N S . )

Press the [PAUSE] key.

[Bar code are printed on 5 labels. ]

A U T O P R I N T ( T R A N S . )

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key at

the same time.

[Characters are printed on 5 labels.]

To C of the

preceding page.

< 3 > T E S T P R I N T

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EM18-33010A

(Revision Date Jul. 08, ’94)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5 SENSOR SETTING MODE

Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode.

The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode.

6.5.1 Thermistor Check

Thermistor check should be performed to check the environmental temperature and print head

temperatureaftertheexcessheadtemp. erroroccursorbatchprintingisperformedforalongtime.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key.

[HEAD]

[AIR]

2.5 V

2.0 V

[ H E A D ] 2 . 5 V [ A I R ] 2 . 0 V

Thermistor status

(0.0 ~ 5.0 V)

Environmental

temperature

Press the [FEED] key

and [RESTART] key

at the same time.

Thermistor status

(0.0 ~ 5.0 V)

Print head

NOTE: Since the thermistor is supervised every 200 ms while displaying the status, the display

could vary.

6-48

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EM18-33010A

(Revision Date Jul. 08, ’94)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.2 Black Mark Sensor Adjustment

Black mark sensor setting should be performed after replacing the CPU PC board or changing the

tag paper to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [FEED] key

and [RESTART] key

Press the [PAUSE] key twice.

at the same time.

[ R E F L E C T I V E ]

2 . 8 V

The former value is displayed.

Set the tag paper so that

the black mark sensor can

detect the white part of the

tag paper. (See NOTE 1.)

Tag paper

Black Mark

White part

Black Mark

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Black Mark Sensor

Aligh the white part of the

TEC specified tag paper with

the black mark sensor.

Ex)

[ R E F L E C T I V E ]

3 . 8 V *

(See NOTE 2.)

Indicates adjustment complete.

Press the [PAUSE] key for

Feed Gap Sensor Adjustment.

NOTES: 1. Make sure to adjust the black mark sensor using the white part of the tag paper as

a criterion. Though an adjustment can be performed with the black mark, it may

cause a paper jam error.

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor

is displayed up to 5.0 V.

6-49

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EM18-33010A

(Revision Date: Jan. 14, ’98)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.3 Feed Gap Sensor Adjustment

Feed gap sensor setting should be performed after replacing the CPU PC board or changing the

label to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key three times.

Press the [FEED] key

and [RESTART] key

at the same time.

[ T R A N S M I S S I V E ] 2 . 3 V

The former value is displayed.

Set the label so that the

feed gap sensor can detect

the backing paper (no

label). (See NOTE 1.)

Backing

Paper

Label

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Feed Gap Sensor

* Align the backing paper of the TEC

specified label with the feed gap

sensor.

Ex)

(See NOTE 2.)

[ T R A N S M I S S I V E ] 4 . 1 V *

Indicates adjustment complete.

Press the [PAUSE] key for

Paper End Setting for

Black Mark Sensor.

NOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as a

criterion. Though an adjustment can be performed with the label, it could cause a

paper jam error.

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor

is displayed up to 5.0 V.

6-50

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EM18-33010A

(Revision Date: Jan. 14 ’99)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.4 Paper End Setting for Black Mark Sensor

PaperendsettingshouldbeperformedafterreplacingtheCPUPCboardorchangingthetagpaper

to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key four times.

[ P E L E V E L . R ]

4 . 3 V

Press the [FEED] key

and [RESTART] key

at the same time.

The former value is displayed.

Remove any paper

from the sensor detecting

area.

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Ex)

(See NOTE.)

[ P E L E V E L . R ]

4 . 3 V *

Indicates setting complete.

Press the [PAUSE] key for

Paper End Setting for

Feed Gap Sensor.

NOTE:

Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is

displayed up to 5.0 V.

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EM18-33010A

(Revision Date: Jan. 14 ’99)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.5 Paper End Setting for Feed Gap Sensor

Paper end setting should be performed after replacing the CPU PC board or changing the label

to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key five times.

[ P E L E V E L . T ]

4 . 8 V

The former value is displayed.

Remove any paper

from the sensor detecting

area.

Press the [FEED] key

and [RESTART] key

at the same time.

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Ex)

[ P E L E V E L . T ]

4 . 8 V *

Indicates setting complete.

Press the [PAUSE] key. (See NOTE.)

NOTE:

Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is

displayed up to 5.0 V.

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EM18-33010A

6. DIAG. TEST OPERATION

6.6 RAM CLEAR MODE

In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear

functions; Maintenance counter clear and parameter clear in the parameter setting mode. After

referring to the following table specify and clear or initialize the data.

■ RAM Clear Mode Table

Function

Mode Name

If you enter the RAM clear mode by mistake, specify this mode to

escape from the RAM clear mode without executing RAM clear.

NO RAM CLEAR

After replacing the print head, cutter module, ribbon feed/rewind

motor, solenoid and CPU PC Board, clear the maintenance counter.

The following data will be cleared to zero. Confirmation can be made

through the maintenance counter procedure in self test mode.

(See NOTE 1 and 2.)

MAINTE. COUNTER

CLEAR

Item

Initial Value

0.0 Km

0 times

0 hours

0 times

Media distance covered

Print distance

Cut count

Head up and down count

Ribbon motor driving time

Solenoid driving time

RS-232C hardware error count

System error count

Momentary power failure count

This clear should be employed when initializing the following

parameters to the settings before shipment. Confirmation can be

made through the automatic diagnostic procedure in self test mode.

(See NOTE 1 and 2.)

PARAMETER CLEAR

Item

Initial Value

0.0 mm

0 step

Feed length fine adjustment (PC)

Cut/strip position fine adjustment (PC)

Back feed length fine adjustment (PC)

Print tone fine adjustment

(Thermal transfer) (PC)

Print tone fine adjustment

(Thermal direct) (PC)

0 step

Feed length fine adjustment (KEY)

Cut/strip position fine adjustment (KEY)

Back feed length fine adjustment (KEY)

0.0 mm

0 step

Print tone fine adjustment

(Thermal transfer) (KEY)

6-53

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6.6 RAM CLEAR MODE

6. DIAG. TEST OPERATION

Function

Mode Name

PARAMETER CLEAR

Item

Initial Value

Print tone fine adjustment

(Thermal direct) (KEY)

0 step

X axis fine adjustment

Character code selection

Font zero selection

0.0 mm

PC-850

“0”(without slash)

Auto.

Control code selection

Ribbon type selection

Trans.

Ribbon motor drive voltage

fine adjustment (PC)

Ribbon motor drive voltage

fine adjustment (KEY)

Strip wait status setting

Stacker

OFF

Status response

1.0 V

Threshold manual fine

adjustment for the black

mark sensor

1.4 V

Threshold manual fine

adjustment for the feed gap

sensor

76.2 mm

74.2 mm

128 mm

With

Label pitch

Effective printing length

Effective printing width

With/Without ribbon

Sensor type

Transmissive sensor

(Feed gap sensor)

Feed Speed

Issue mode

5 inch/sec.

Standard

(Batch printing)

PC save automatic calling

Kanji code

TYPE 1

B0H

Euro font code

TransmissionControlMode

DTR

Reset selection when the

INPUT • PRIME signal is ON.

NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot

be cleared.

2. Data stored on the flash memory card cannot be cleared with this procedure. To clear dada

on the flash memory card, send the format command to ini tialize the card. For details, refer

to the External Equipment Interface Specification.

3. For data to be cleared in the RAM clear mode, refer to the RAM clear mode table.

4. After RAM clear is performed, the threshold setting value will turn to the default (0). When

using pre-printed labels, be sure to set the threshold after referring to the Owner’s Manual.

6-54

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EM18-33010A

6. DIAG. TEST OPERATION

6.6. RAM CLEAR MODE

6.6.1 Maintenance Counter Clear

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key four times.

< 5 > R A M C L E A R

Press the [PAUSE] key. Press the [PAUSE] key.

N O R A M C L E A R

Press the [FEED] key.

(or press the [RESTART] key twice.)

Press the [FEED]

key and

[RESTART] key at

the same time.

M A I N T E C O U N T E R C L E A R

Press the [PAUSE] key.

C O M P L E T E

Turn off the power (See NOTE.)

NOTE: Confirm that “COMPLETE” is displayed, then turn the power off.

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EM18-33010A

6. DIAG. TEST OPERATION

6.6 RAM CLEAR MODE

6.6.2 Parameter Clear

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key four times.

< 5 > R A M C L E A R

Press the [PAUSE] key. Press the [PAUSE] key.

N O R A M C L E A R

Press the [FEED] key twice.

(or press the [RESTART] key.)

Press the [FEED]

key and

[RESTART] key at

the same time.

P A R A M E T E R C L E A R

Press the [PAUSE] key.

C O M P L E T E

Turn off the power (See NOTE.)

NOTE: Confirm that “COMPLETE” is displayed, then turn the power off.

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EM18-33010A

(Revision Date: Feb. 10, 2000)

7.1 DOS VERSION

7. PROGRAM DOWN LOAD

7.1 DOS VERSION

The main program for the printer has been written onto the flash ROM. If the main program is

upgraded, due to the addition/change of the specification, down load the main program from the PC to

the printer with the down-load floppy disk and RS-232C interface or high speed PC interface.

7.1.1 FLOPPY DISK

(1) Media....................3.5 inches (2DD)

(2) System disk ..........1 disk (This floppy disk contains the main program written onto the printer

and the tool program for down load.)

7.1.2 SETUP

Thetransmissioncontrolcodefortheprintermustbesettoeithertheautomaticselectionormanual

selection (ESC, NUL, LF). For details, refer to Section 6.3.8 Control Code Selection.

(1) Program down load with RS-232C interface

IBM PC/AT

Printer

Compatible

machine

RS -232C cable

Connect the PC to the printer with an RS-232C cable. Set the DIP SW2 on the CPU PC board of

the printer as follows:

SW# Status Function

Description

OFF

9600 BPS Transmission Speed

1 bit

8 bits

Stop bit length

OFF

Data length

Presence/absence of parity

OFF

(2) Program down load with high speed PC interface

IBM PC/AT

BPC PC

Compatible

board

BPE PC

board

Printer

machine

Special printer cable

Install the BPC and BPE PC boards in the PC and printers, respectively, and connect both boards

to each other with the special printer cable after referring to the Maintenance Manual Section 3.1.

Refer to the Owner’s Manual enclosed with the high speed PC interface board kit to set the DIP

SW on the BPC PC board and to install the BPC driver in the PC (hard disk drive).

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7.1 DOS VERSION

7. PROGRAM DOWN LOAD

7.1.3 DOWN LOAD PROCEDURE

(1) Turn the PC power on.

(2) Turn the printer power on.

(3) Insert the program down load floppy disk into the PC.

↵

(4 Change the drive to A. Type A

(5) Start the batch file “PDL”. Type

↵

P D L

Or copy the contents of the floppy disk in to the hard disk and start the program in the hard disk.

(6) After starting the batch file “PDL”, the following menu is displayed.

program version.

indicates the main

DD-MM-YYYY

This is the down load program for B-X

This program down line loads

the program file (Version V1.OA) to the B-X

Select the communication device. [ ]

( 1=RS-232C , 2=High Speed PC interface)

Are you sure ? (Y/N) [ ]

(Pressing the <Y key> will transmit the program file.)

)

To end the program press the <F1 key>

(7) Select the interface.

↵

• RS-232C interface

• High speed PC interface

(8) Start the main program transmission.

When changing the interface, press N

↵

and go back to step (7).

(9) While the main program is being transmitted, the following message is displayed in line

“###“ in the message, a running count, from 0 through 128 is shown indicating the number of

KB transferred.

** Now transmitting (###/128KB)**

(10) When the transmission is successfully completed, the following message is displayed in

line

End of Transmission. Continue (Y/N) ? [ ]

• To continue

1 Turn the printer power off and exchange the printer with another one.

2 Turn the printer power on.

↵

3 Start the main program transmission.

↵

• To terminate

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7.1 DOS VERSION

7. PROGRAM DOWN LOAD

(11) When an error occurs, the following message is displayed together with the error code in

line

The following error occurred during transmission. (ERROR=##)

Press any key to retry.

Error

code

Doing so will revert to the displayed described in step (6). Refer to the error code to find the

cause of the error. then retry the down load.

(12) After terminating the down load, refer to the Maintenance Manual Section 6.2 SELF TEST

MODEandperformdiagnosticprinting. Checkthattheprinteroperatesproperlyandthemain

program version and checksum is printed on the label.

7.1.4 ERROR CODE

Error Code

Error

Remarks

(#)

Communication error

(Error is detected during command analysis.)

Communication error

(Parity error, overrun error or framing error occurred during

communication with RS-232C.)

Status from the

printer

Write error occurred during formatting of the flash ROM.

Delete error occurred while data was being written onto the flash

ROM.

Chacksum error occurred in the transmission program data.

Image data transmission request signal is not converted to “L”

Data FIFO of the high speed PC interface is not empty.

Underfined status is received when a wating data in RS-232C.

An IOCTL carry is detected in the high speed PC interface.

A parameter error occurred.

Error detected

in PC

An overrun occurred in RS-232C.

A parity error occurred in RS-232C.

A framing error occrred in RS-232C.

A break is detected in RS-232C.

COM1 open error occurred in RS-232C.

Undefined status is received against the loading setup command.

Underfined status is received when the loading operation is

terminated.

Check the following when an error occurs:

• The printer power is turned on.

• The RS-232C cable or high speed PC interface cable is connected properly.

• The DIP SW on the CPU PC board or BPC PC board is set correctly.

• With the high speed PC interface, that the BPC/BPE PC boards are installed in the PC/printer

properly. That the BPC driver is installed in the PC (hard disk drive) properly.

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7.2 WINDOWS VERSION

7. PROGRAM DOWN LOAD

7.2 WINDOWS VERSION

The main program for the printer has been written onto the flash ROM. If the main program is upgraded,

due to the addition/change of the specification, download the main program from the PC to the printer

with the download floppy disks and RS-232C interface.

7.2.1 Flopply Disk

(1) Program Loader Setup Disk

Media

3.5 inch (2HD)

Disk Program Loader Setup Disks1, 2 and 3 (Total 3 pcs.)

Example

SETUP DISK (1/3)

Download Program for B-X

(English)

12th December 1999

FMRM0057401

V001.000

Copyrigth 1999

TOSHIBA TEC CORPORATION

(2) Program Data Disk (Firmware Disk)

Media

Disk

3.5 inch (2DD0

Install Kit (Total 1pc.)

Example

B-572-QQ/QP

INSTALL KIT V3.3

15th October 1999

FMRM0034812: D700

V012.000

Copyrigth 1999

TOSHIBA TEC CORPORATION

NOTE: This program data disk is used to download the program and character generator to the

printer. The program download can also be performed from the PC hard disk, therefore,

copythebinaryfile(*.BIN)containedontheprogramdatadisktoanyfolderofthePChard

disk, if necessary.

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7.2 WINDOWS VERSION

7. PROGRAM DOWN LOAD

7.2.2 Setup and System requirements

Connect the B-570 printer to the PC via the RS-232C cable.

RS-232C Cable

B-570 Printer

(1) System

(2) Interface

(3) Memory

Windows 95 or Windows 98 (Windows 3.1 is not supported.)

Serial Interface only

16M byte minimum (32M byte or more recommended)

(4) Hard Disk 5M byte minimum (10M byte or more recommended)

(5) Wiring of RS-232C Interface Cable

D-sub 9-pin (Male)

(Metric Screw)

D-sub 9-pin (Female)

(Inch Screw)

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7.2 WINDOWS VERSION

7. PROGRAM DOWN LOAD

7.2.3 Installation Procedure of Down Load Program

(1) StartupWindows95orWindows98, andtheninserttheProgramLoaderSetupDisk(1/3)into

the PC floppy drive.

(2) Click on the Start button then highlight Run and click on Run.

(3) When the Run display appears, type in A:\SETUP.EXE and click on OK button.

(4) When requested, insert the Program Loader Setup Disk (2/3) and then the Program Loader

Setup Disk (3/3) to complete the program download.

NOTE: In some PCs, the Program Loader Setup Disks (1/3) and (2/3) may complete the program

download. In this case, installing the Program Loader Setup Disk (3/3) is not required.

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7.2 WINDOWS VERSION

7. PROGRAM DOWN LOAD

7.2.4 Installation Procedure of Firmware

(1) BeforeperformingtheprogramdownloadtothePrinter,settheDIPSW2ontheCPUPCboard

as shown below.

DIP SW2

Status

OFF

Function

9600 bps

NO.

Description

Transmission speed

OFF

1 bit

8 bit

Stop bit length

Data length

OFF

Presence/absence of parity

(2) Connect the printer to the PC via the RS-232C cable, and then start up the PC. (Refer to

section 7.2.2)

(3) Click on the Start button to access the program menu.

(4) Highlight “Programs” then highlight “TOSHIBA TEC” and click on Download Program for B-

(5) The screen will change to display the initial screen of the Download Program for B-X.

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7.2 WINDOWS VERSION

7. PROGRAM DOWN LOAD

(6) From the File (F) drop down menu, select Open (O).

(7) The file open screen will appear. Select the drive and the folder in which the binary file is

stored. If you copy the binary file into the C:\Program Files\Toshiba TEC\BXDwnPrg folder

which appears as the default, you will reduce the time for the program download.

(8) ConfirmthedataintheInformationcolumntoselectthedesireddownloadfile(*.BIN),andthen

click on Open button.

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7.2 WINDOWS VERSION

7. PROGRAM DOWN LOAD

(9) The display restores to the Download Program for B-X. Make sure of the Download file.

(10) Select the Tool (T) drop down menu and then select Condition (C).

(11) The communication setting window will appear. Choose COM1 or COM2 and then click on

OK button.

(12) Select the Transmission (R) drop down menu and then select Start (S).

If the desired download file is not selcted, start (S) cannot be selected. Therefore, be sure to

open the file before selecting start (S).

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7.2 WINDOWS VERSION

7. PROGRAM DOWN LOAD

(13) When the program has been successfully downloaded, the following message will appear.

If an error occurs during downloading, make sure of the connection of the RS-232C cable, the

DIP SW setting, the condition of the communication, and then retry the program download.

NOTE: Ifyouterminatetheprogramdownload, selecttheFile(F)dropdownmenuandthenselect

Exit (X). When the following message appears, click on Yes button.

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PRINTED IN JAPAN

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