Toshiba Printer B 450 HS QQ User Manual
TEC Label Printer  
B-450-HS-QQ SERIES  
Owner’s Manual  
Table of Contents  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
Safety Summary  
Safety Summary  
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions  
necessary for safe handling are included in this manual. All warnings and cautions contained in this  
manual should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified  
using the procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorized TOSHIBA TEC representative for assistance.  
Meanings of Each Symbol  
This symbol indicates warning items (including cautions).  
Specific warning contents are drawn inside the symbol.  
(The symbol on the left indicates a general caution.)  
This symbol indicates prohibited actions (prohibited items).  
Specific prohibited contents are drawn inside or near the symbol.  
(The symbol on the left indicates “no disassembling”.)  
This symbol indicates actions which must be performed.  
Specific instructions are drawn inside or near the symbol.  
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)  
This indicates that there is the risk of death or serious injury if the  
machines are improperly handled contrary to this indication.  
WARNING  
specified AC voltage  
is prohibited.  
Any other than the  
Do not use voltages other than the  
voltage (AC) specified on the rating  
plate, as this may cause fire or  
electric shock.  
Do not plug in or unplug the power  
cord plug with wet hands as this may  
cause electric shock.  
Prohibited  
Prohibited  
Prohibited  
If the machines share the same  
outlet with any other electrical  
appliances which consume large  
amounts of power, the voltage will  
fluctuate widely each time these  
appliances operate. Be sure to  
provide an exclusive outlet for the  
machine as this may cause the  
machines to malfunction.  
Do not place metal objects or  
water-filled containers such as flower  
vases, flower pots or mugs, etc. on  
top of the machines. If metal objects  
or spilled liquid enter the machines,  
this may cause fire or electric  
shock.  
Prohibited  
Do not insert or drop metal,  
flammable or other foreign objects into  
the machines through the ventilation  
slits, as this may cause fire or electric  
shock.  
Do not scratch, damage or modify  
the power cords. Also, do not place  
heavy objects on, pull on, or exces-  
sively bend the cords, as this may  
cause fire or electrical shock.  
Prohibited  
Disconnect  
the plug.  
Continued use of the machines in an  
abnormal condition such as when the  
machines are producing smoke or  
strange smells may cause fire or elec-  
tric shock. In these cases, immedi-  
ately turn off the power switches and  
disconnect the power cord plugs from  
the outlet. Then, contact your author-  
ized TOSHIBA TEC representative for  
assistance.  
Disconnect  
the plug.  
If the machines are dropped or their  
cabinets damaged, first turn off the  
power switches and disconnect the  
power cord plugs from the outlet, and  
then contact your authorized  
TOSHIBA TEC representative for  
assistance. Continued use of the  
machine in that condition may cause  
fire or electric shock.  
(i)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
Safety Summary  
Disconnect  
the plug.  
Disconnect  
the plug.  
If foreign objects (metal fragments,  
water, liquids) enter the machines,  
first turn off the power switches and  
disconnect the power cord plugs from  
the outlet, and then contact your  
authorized TOSHIBA TEC repre-  
sentative for assistance. Continued  
use of the machine in that condition  
may cause fire or electric shock.  
When unplugging the power cords,  
be sure to hold and pull on the plug  
portion. Pulling on the cord portion  
may cut or expose the internal wires  
and cause fire or electric shock.  
Connect a  
grounding  
wire.  
No disassem-  
bling.  
Ensure that the equipment is  
properly grounded. Extension cables  
should also be grounded. Fire or  
electric shock could occur on  
mproperly grounded equipment.  
Do not remove covers, repair or  
modify the machine by yourself. You  
may be injured by high voltage, very  
hot parts or sharp edges inside the  
machine.  
This indicates that there is the risk of personal Injury or damage to  
CAUTIONobjects if the machines are improperly handled contrary to this indication.  
Precautions  
The following precautions will help to ensure that this machine will continue to function correctly.  
•
Try to avoid locations that have the following adverse conditions:  
*
*
Temperatures out of the specification  
Shared power source  
*
*
Direct sunlight  
Excessive vibration  
*
*
High humidity  
Dust/Gas  
•
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild  
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic  
covers.  
•
•
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.  
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high tem-  
peratures, high humidity, dust, or gas.  
•
•
•
Ensure the printer is operated on a level surface.  
Any data stored in the memory of the printer could be lost during a printer fault.  
Try to avoid using this equipment on the same power supply as high voltage equipment or equip-  
ment likely to cause mains interference.  
•
•
•
Unplug the machine whenever you are working inside it or cleaning it.  
Keep your work environment static free.  
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall  
causing injury.  
•
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the  
machines and may cause fire.  
•
•
•
Do not lean against the machine. It may fall on you and could cause injury.  
Care must be taken not to injure yourself with the printer paper cutter.  
Unplug the machine when it is not used for a long period of time.  
Request Regarding Maintenance  
•
Utilize our maintenance services.  
After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance  
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the  
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid  
rainy seasons.  
•
•
Our preventive maintenance service performs the periodic checks and other work required to  
maintain the quality and performance of the machines, preventing accidents beforehand.  
For details, please consult your authorized TOSHIBA TEC representative for assistance.  
Using insecticides and other chemicals  
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or  
other parts to deteriorate or cause the paint to peel.  
(ii)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
TABLE OF CONTENTS  
Page  
1. INTRODUCTION ....................................................................................1- 1  
1.1 APPLICABLE MODEL ...................................................................1- 1  
1.2 ACCESSORIES .............................................................................1- 1  
2. SPECIFICATIONS .................................................................................2- 1  
2.1 GENERAL SPECIFICATIONS .......................................................2- 1  
2.2 PRINTING SPECIFICATIONS .......................................................2- 1  
2.3 PAPER (LABEL) SPECIFICATIONS .............................................2- 2  
2.4 RIBBON SPECIFICATIONS ..........................................................2- 2  
2.5 OPTION .........................................................................................2- 2  
3. APPEARANCE ......................................................................................3- 1  
3.1 FRONT/REAR VIEW......................................................................3- 1  
3.2 OPERATION PANEL .....................................................................3- 1  
4. DIP SWITCH FUNCTIONS ....................................................................4- 1  
5. SETUP PROCEDURE............................................................................5- 1  
5.1 REQUIREMENTS FOR OPERATION ...........................................5- 1  
5.2 SETTING UP THE PRINTER.........................................................5- 1  
6. INSTALLATION PROCEDURE .............................................................6- 1  
6.1 INSTALLING THE SUPPLY HOLDER UNIT .................................6- 1  
6.2 INSTALLING THE SUPPLY COVER .............................................6- 1  
6.3 CONNECTING THE POWER CORD AND CABLES.....................6- 2  
7. LOADING THE RIBBON........................................................................7- 1  
8. LOADING THE PAPER .........................................................................8- 1  
9. THRESHOLD SETTING.........................................................................9- 1  
10. CARE/HANDLING OF THE PAPER AND RIBBON ............................10- 1  
11. GENERAL MAINTENANCE ................................................................11- 1  
11.1 CLEANING...................................................................................11- 1  
11.2 COVERS ......................................................................................11- 2  
11.3 REMOVING JAMMED PAPER ....................................................11- 3  
12. TROUBLESHOOTING .........................................................................12- 1  
APPENDIX ..................................................................................................13- 1  
INDEX  
CAUTION:  
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA  
TEC.  
2. The contents of this manual may be changed without notification.  
3. Please refer to your local Authorized Service representative with regard to any queries you may  
have in this manual.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
1. INTRODUCTION  
1.1 APPLICABLE MODEL  
1. INTRODUCTION  
Thank you for choosing the TEC B-450 Series thermal transfer printer. This new generation high  
performance high quality printer is equipped with the latest hardware including the newly developed high  
density(23.6dots/mm600dots/inch)printhead. Thisallowsveryclearprintatamaximumspeedof50.8  
mm/sec. (2 inch/sec.). Other standard features include an external paper supply.  
Optional features include a strip mechanism and cutter mechanism.  
This manual contains general set-up and maintenance information and should be read carefully to help  
gain maximum performance and life from your printer. For most queries please refer to this manual and  
keep it safe for future reference.  
1.1 APPLICABLE MODEL  
• B-452-HS12-QQ  
• B-452-HS12-QQ-US  
Model name description  
B - 4 5 2 - H S 1 2 - Q Q  
Destination Code  
QQ-US: North America Block, QQ: Except for QQ-US  
Specification  
12: with Centronics interface and expansion I/O interface  
Issue mode  
S: Batch  
Resolution  
H: 23.6 dots/mm (600 dpi)  
1.2 ACCESSORIES  
Owner's Manual  
(EO1-33019)  
Power Cord  
Supply Cover  
Supply Holder Unit  
Supply Holder  
Spacer  
1-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
2. SPECIFICATIONS  
2.1 GENERAL SPECIFICATIONS  
2. SPECIFICATIONS  
2.1 GENERAL SPECIFICATIONS  
Model  
Item  
B-452-HS12-QQ  
Supply voltage  
100 - 120V, 60Hz  
Power consumption  
Operating temperature  
Relative humidity  
Dimensions  
1.8 A, 140 W max. (standby: 0.22 A, 13.5 W)  
5˚C ~ 40˚C  
25% ~ 85%RH (no condensation)  
268 mm (width) x 244 mm (height) x 198 mm (depth), with Supply holder  
unit 410 mm (depth)  
Weight  
Printer: 5.0 kg (without paper and ribbon)  
Supply Holder + Supply Cover: 2.5 kg  
2.2 PRINTING SPECIFICATIONS  
Model  
Item  
B-452-HS12-QQ  
Print head  
Printing method  
Print speeds  
Thermal print head 23.6 dots per mm (600 dots per inch)  
Thermal transfer  
50.8 mm/sec. (2 inch/sec.)  
Maximum print width  
Dispensing modes  
103.6 mm (4.08 inches)  
Batch (Continuous), Strip (Option) and Cut modes (Option)  
(Bothcutandstripmodesareavailableonlywhentheirrespectivemodules  
are fitted.)  
Available bar-code types JAN8, JAN13, EAN8, EAN8 + 2 digits, EAN8 + 5 digits  
EAN13, EAN13 + 2 digits, EAN13 + 5 digits  
UPC-E, UPC-E + 2 digits, UPC-E + 5 digits  
UPC-A, UPC-A + 2 digits, UPC-A + 5 digits, UPC-B  
MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128  
Industrial 2 to 5, UCC/EAN128, Customer bar code, POSTNET  
RM4SCC, KIX code  
Two-dimensional code  
Graphics  
Data Matrix, PDF417, QR code, Maxi code  
All types of graphic files are available when using the windows driver.  
However, only BMP and PCX files are available when using the program-  
ming commands.  
Fonts  
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),  
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes),  
OCR (2 types), Writable characters, Outline font (7 type), Ture Type fonts  
Optional True Type Fonts (20 type)  
Rotations  
0˚, 90˚, 180˚, 270˚  
Standard interfaces  
Serial interface (RS-232C)  
Parallel interface (Centronics)  
Expansion I/O interface  
Keyboard interface  
∗
Data MatrixTM is a trademark of International Data Matrix, Inc.  
PDF417 is a trademark of Symbol Technologies, Inc.  
QR code is a trademark of DENSO CORPORATION.  
Maxi code is a trademark of United Parcel Service of America, Inc.  
2-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
2. SPECIFICATIONS  
2.3 PAPER (LABEL) SPECIFICATIONS  
[Unit: mm]  
2.3 PAPER (LABEL) SPECIFICATIONS  
Labeldispensingmode  
Strip mode  
Cut mode  
Batch mode  
Item  
7.0 ~ 999.0  
5.0 ~ 997.0  
25.4 ~ 999.0  
23.4 ~ 997.0  
25.4 ~ 110.0  
20.0 ~ 107.0  
2.0 ~ 20.0  
2.0 ~ 10.0  
10.0 ~ 103.6  
21.4 ~ 200.0  
1.0  
37.0 ~ 999.0  
31.0 ~ 993.0  
Span of one label  
Label length  
Width including backing paper  
Label width  
Gap length  
2.0 ~ 20.0  
6.0 ~ 20.0  
Black mark length  
Effective print width  
Effective print length  
Print speed up/slow down area  
Outer roll diameter  
3.0 ~ 200.0  
29.0 ~ 200.0  
MAX. ø152.4 (Paper Core ø38, 40, 42 or 76.2)  
0.1 ~ 0.17  
0.1 ~ 0.17  
0.13 ~ 0.17  
0.056 ~  
Thickness (Backing paper + label)  
Thickness of backing paper  
2.4 RIBBON SPECIFICATIONS  
Type  
Spool type  
Width  
Length  
60 mm ~ 110 mm  
(270 m)  
Outer diameter  
Ø65 mm (max.)  
NOTES: 1. To ensure good print quality and maximum print head life use only TOSHIBA TEC specified paper  
and ribbons.  
2. For further information about paper and ribbon, refer to Section 10. CARE/HANDLING OF THE  
PAPER AND RIBBON.  
2.5 OPTION  
Description  
A stop-and-cut rotary cutter  
Option Name  
Cutter module  
Strip module  
Type  
B-7204-QM  
B-7904-H-QM  
This module strips the label from the backing paper with  
the take-up block and strip block.  
This module is an external intelligent keyboard unit.  
Keyboard module  
KB-80-QM  
NOTE: To purchase the OPTIONAL KIT, please contact your authorized TOSHIBA TEC represen-  
tative or TOSHIBA TEC Head Quarter.  
2-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
3. APPEARANCE  
3.1 FRONT/REAR VIEW  
3. APPEARANCE  
3.1 FRONT/REAR VIEW  
Front View  
Rear View  
Top Cover  
Supply Cover  
Paper Guide Lock Lever  
Parallel Interface  
Connector (Centronics)  
Operation Panel  
DIP Switch  
Keyboard  
Connector  
Expansion I/O  
Interface Connector  
Power Switch  
Supply Holder  
AC Power Inlet  
Paper Outlet  
O : OFF  
I : ON  
Serial Interface Con-  
nector (RS-232C)  
Fig. 3-1  
3.2 OPERATION PANEL  
POWER LED (Green)  
Lights when the power is turned on.  
ON-LINE LED (Green)  
1)Flasheswhencommunicatingwithahostcomputer.  
2) On while printing.  
ERROR LED (Red)  
Lights when a communication error occurs, when the  
paper/ribbon ends or the printer is not operating cor-  
rectly.  
FEED Key  
Feeds paper.  
PAUSE Key  
Pauses printing.  
Resets the printer when paused or when an error  
occurs.  
Fig. 3-2  
3-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
4. DIP SWITCH FUNCTIONS  
4. DIP SWITCH FUNCTIONS  
4. DIP SWITCH FUNCTIONS  
The DIP switches are located at the rear of the printer.  
WARNING!  
Turn the POWER OFF before  
changing the DIP switches.  
DIP SW  
Fig. 4-1  
Remarks  
DIP SW  
Function  
No.  
1
ON/OFF  
2
1
Transmission speed  
2400 bps  
4800 bps  
9600 bps  
19200 bps  
None  
OFF  
OFF  
ON  
OFF  
ON  
(Baud rate)  
2
OFF  
ON  
ON  
OFF  
ON  
3
Parity  
EVEN  
Not available  
Available  
Available  
Not available  
OFF  
ON  
4
Stacker  
OFF  
ON  
5
Auto media feed  
7
6
Selectable only when  
DIP SW #8 is ON.  
OFF  
OFF  
ON  
RAM clear mode (Maintenance counter)  
Threshold manual setting mode  
Sensor adjustment mode  
OFF  
ON  
6
7
8
OFF  
ON  
ON  
RAM clear mode (Parameter)  
Normal operation mode  
Operating mode  
OFF  
ON  
Program down load operation  
NOTES: 1. DIP Switch settings are read at power on time.  
2. To enter the program download mode first set DIP SW #8 to ON. The printer will then enter  
the relevant modes, as selected by DIP SWS #6 and #7. To initialize these modes hold  
down the [FEED] or [FEED] and [PAUSE] keys whilst turning the power on. If the printer  
is turned on without pressing a key, it will enter the program download mode.  
Do not set the switches to the maintenance mode as this may cause a failure.  
4-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
EO1-33019  
5. SET UP PROCEDURE  
5.1 REQUIREMENTS FOR OPERATION  
5. SET UP PROCEDURE  
5.1 REQUIREMENTS FOR OPERATION  
This machine has the following requirements:  
• The host computer must have a serial port or centronics parallel port.  
• To communicate with host, either an RS-232C cable or Centronics cable is required.  
(1) RS-232C cable..........9 pins  
(2) Centronics cable .......36 pins  
• To print a label format, create the complete program using the interface/communication manual or use  
a bespoke labelling package or Windows Driver.  
■ Interface Cables  
To prevent radiation and reception of electrical noise, the interface cables must meet the following  
requirements:  
• Fully shielded and fitted with metal or metalised connector housings.  
• Kept as short as possible.  
• Should not be bundled tightly with power cords.  
• Should not be tied to power line conduits.  
■ RS-232C Cable description  
The serial data cable used to connect the printer to the host computer should be one of the following two  
types:  
NOTE:Use an RS-232C cable with imperial (inch) connector securing screws.  
DB-9P  
DB-9S  
Connector to Printer  
Connector to PC  
PIN No.  
Signal  
PIN No.  
Signal  
N.C.  
TXD  
RXD  
DSR  
GND  
DTR  
CTS  
RTS  
N.C.  
Shield  
1
2
3
4
5
6
7
8
9
N.C.  
RXD  
TXD  
DTR  
GND  
DSR  
RTS  
CTS  
N.C.  
Shield  
1
2
3
4
5
6
7
8
9
Housing  
Housing  
DB-9P  
Connector to Printer  
DB-25S  
Connector to PC  
PIN No.  
Signal  
PIN No.  
Signal  
N.C.  
TXD  
RXD  
DSR  
GND  
DTR  
CTS  
RTS  
N.C.  
1
2
3
4
5
6
7
20  
Shield  
TXD  
RXD  
RTS  
CTS  
DSR  
GND  
DTR  
1
2
3
4
5
6
7
8
9
Fig. 5-1  
5.2 SETTING UP THE PRINTER  
• Place the printer on a flat, stable surface.  
• Use a grounded electrical outlet do not use adapter plug.  
• Be sure there is adequate room around the printer for easy operation and maintenance.  
• Keep your work environment static free.  
5-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
6. INSTALLATION PROCEDURE  
6.1 INSTALLING THE SUPPLY HOLDER UNIT  
6. INSTALLATION PROCEDURE  
6.1 INSTALLING THE SUPPLY HOLDER UNIT  
WARNING!  
Turn the power OFF before installing the supply holder unit.  
Fit the two studs on the bottom of the printer into the holes in the supply holder unit.  
Fig. 6-1  
Supply Holder Unit  
6.2 INSTALLING THE SUPPLY COVER  
Fit both hooks of the supply cover onto the shafts of the supply holder, and then gently close the supply  
cover. (Refer to Fig. 6-2)  
NOTE: After this section, the supply cover will be removed in photos and figures. Please understand  
that it provides clearer descriptions.  
Supply Cover  
Hook  
Shaft  
Fig. 6-2  
6-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
6. INSTALLATION PROCEDURE  
6.3 CONNECTING THE POWER CORD AND CABLES  
6.3 CONNECTING THE POWER CORD AND CABLES  
WARNING!  
Turn the POWER SWITCH to OFF before connecting the power cord or cables.  
Parallel Interface Cable  
(Centronics)  
Keyboard Interface  
Expansion I/O Interface  
Serial Interface (RS-232C)  
Power Cord  
Fig. 6-3  
6-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
7. LOADING THE RIBBON  
7. LOADING THE RIBBON  
7. LOADING THE RIBBON  
WARNING!  
Be careful when handling the print head as it becomes very hot.  
The printer is capable of printing in thermal transfer mode only.  
1. Turn the power off and open the top cover.  
2. Move the head release lever toward the front of the printer and raise the print head block.  
Top Cover  
Print Head Block  
Head Release Lever  
Fig. 7-1  
3. Fit the protrusion of the guide wheel into the notch of the ribbon core (take-up side).  
4. Pull the knob and set the ribbon core to the spring guide wheel.  
Guide Wheel  
Protrusion  
Knob  
Notch  
Ribbon Core  
(Take-up side)  
Spring Guide Wheel  
Fig. 7-2  
7-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
EO1-33019  
7. LOADING THE RIBBON  
7. LOADING THE RIBBON  
5. Set the ribbon core (supply side) by fitting the protrusion into the notch.  
Fig. 7-3  
6. Turn the guide wheel in the direction indicated by the arrow to remove any slack on the ribbon.  
NOTE: Make sure that the ribbon has no wrinkles and the protrusions are fitted into the notches of the  
ribbon cores.  
Guide Wheel  
Fig. 7-4  
7-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-330019  
8. LOADING THE PAPER  
8. LOADING THE PAPER  
8. LOADING THE PAPER  
WARNING!  
Be careful when handling the print head as it becomes very hot.  
This supply holder accepts four sizes of label core: 38 mm, 40 mm, 42 mm and 76.2 mm.  
When using a paper roll of 38 mm, 40 mm or 42 mm, remove the spacers from the supply holders  
using the following procedure.  
1. Remove the supply cover.  
2. Push both hooks of the spacer to remove it from the supply holder. Keep the removed spacers safe.  
Supply Holder  
Fig. 8-1  
Hook  
Spacer  
Fig. 8-2  
3. Set the supply holders to both sides of the paper roll.  
Supply Holder  
Paper Roll  
Fig. 8-3  
8-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
EO1-330019  
8. LOADING THE PAPER  
8. LOADING THE PAPER  
4. Put the paper roll and supply holders on the supply holder unit.  
NOTE: The paper must be loaded so that the print side faces upward.  
Paper wound inside.  
Fig. 8-4  
5. Push both sides of the supply holder guides against the paper roll, then lock them with the lock lever.  
NOTE: Make sure that the supply holders rotate slightly.  
Paper Roll  
PaperGuideLockLever  
Supply Holder  
SupplyHolderGuide  
Fig. 8-5  
Lock Lever  
6. Lift up the paper guide lock lever to release the paper guides.  
7. Draw the label towards the paper guides.  
8. Release the lock lever in the direction indicated by the arrow, and gently lift the sensor cover.  
NOTE: Lift the sensor cover gently so that it does not touch the ribbon.  
9. Adjust the position of the paper guides to the label width, and return the paper guide lock lever to lock  
the paper guide.  
Lock Lever  
Sensor Cover  
Free  
Lock  
PaperGuideLockLever  
Fig. 8-6  
Paper Guide  
8-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-330019  
8. LOADING THE PAPER  
8. LOADING THE PAPER  
10. For details on changing the black mark sensor position according to the black mark position, refer to  
the Section “Setting the black mark sensor position”. When using the round or pre-printed label, refer  
to the Section “Setting the feed gap sensor position” and adjust the sensor position.  
11. Drawthelabelontotheplaten. Closethesensorcoverandreturnthelocklevertolockthesensorcover  
tight.  
12. Close the print head block by pressing both sides of the print head block’s top until it clicks.  
Head Block  
Fig. 8-7  
NOTE: Pass the paper straight from the supply holder to paper outlet. Failure to do this may cause  
skew feeding or paper jam.  
Paper  
Platen  
Supply Holder  
Paper Guide  
A
.
A = B  
.
B
Fig. 8-8  
8-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-330019  
8. LOADING THE PAPER  
8. LOADING THE PAPER  
13. Close the top cover, and then attach the supply cover to the supply holder unit. (Refer to section  
6.2 INSTALLING THE SUPPLY COVER.) Paper loading is now complete.  
Top Cover  
Batch type:  
Fig. 8-9  
Cutter type: Whereacutterisfittedloadthepaperasstandardandfeeditthroughthecuttermodule.  
NOTE: When using the cutter, be sure to cut the backing paper between the labels. Cutting on  
the label will cause the glue to stick to the cutter, which may affect the cutter quality and  
shorten it's life.  
Cutter Module  
Paper Outlet  
Paper  
Fig. 8-10  
Strip type:  
1 Strip the labels from the backing paper for about 200-mm from the top edge of the label roll.  
2 First push the strip lever toward the printer to release the hook, and then pull the strip lever.  
3 Pass the backing paper between the strip roller and the strip guide roller. After taking up any slack  
on the paper, set the strip lever in position.  
Strip Lever  
Strip Guide Roller  
Backing Paper  
Fig. 8-11  
8-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-330019  
8. LOADING THE PAPER  
8. LOADING THE PAPER  
■ Setting the black mark sensor position  
1 Fold over the end of the label. Then, move sensor knob A in a the horizontal direction so that the  
mark on the sensor cover aligns with the black mark. Remember the number that centre of the sensor  
knob A is positioned at. Set the sensor knob B to the same position number.  
Black Mark  
1
2
3
4
5
Sensor knob A  
Fig. 8-12  
Black Mark Sensor Position  
Sensor Cover  
2 Release the lock lever in the direction indicated by the arrow, and gently lift the sensor cover.  
NOTE: Lift the sensor cover gently so that it does not touch the ribbon.  
3 Set sensor knob B to the same position number as the sensor knob A.  
NOTE: The sensor knobs A and B are set to the position #3 where the black mark is centred in the label  
width as a default. Do not change the position of sensor knobs A and B except when changing  
the sensor detecting position. Be sure to set sensor knobs A and B to the same position #. Failure  
to do this may cause a paper feed error and paper end detecting error.  
Sensor Knob B  
1
2
3
4
5
Fig. 8-13  
4 Draw the label onto the platen. Close the sensor cover and return the lock lever to lock the sensor cover  
tight.  
8-5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-330019  
8. LOADING THE PAPER  
8. LOADING THE PAPER  
■ Setting the feed gap sensor position  
1 Move sensor knob A in a horizontal direction so that the  
mark on the sensor cover aligns with the  
centre of the label gap. Remember the number that the centre of the sensor knob A is positioned at.  
Set sensor knob B to the same position number.  
The centtre of the gap  
1
2
3
4
5
Sensor  
Knob A  
Sensor Cover  
Feed Gap Sensor Position  
Fig. 8-14  
2 Release the lock lever in the direction indicated by the arrow, and gently lift the sensor cover.  
NOTE: Lift the sensor cover gently so that it does not touch the ribbon.  
3 Set the sensor knob B to the same position # of the sensor knob A.  
NOTE: Sensor knobs A and B are set to position #3 where the black mark is centred on the label width  
asadefault. DonotchangethepositionofsensorknobsAandBexceptwhenchangingthesensor  
detecting position. Be sure to set the sensor knobs A and B to the same position #. Failure to do  
this may cause a paper feed error and paper end detecting error.  
4 Draw the label onto the platen. Close the sensor cover and return the lock lever to lock the sensor cover  
tight.  
8-6  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
9. THRESHOLD SETTING  
9. THRESHOLD SETTING  
9. THRESHOLD SETTING  
Fortheprintertomaintainaconstantprintpositionitusesthetransmissivesensortomeasure theamount  
of light passing through the gap between labels. When the paper is pre-printed, the darker (or more  
dense) inks can interfere with this process causing paper jam errors. To eliminate this problem a  
minimum threshold can be set for the sensor in the following way.  
(1) The power is off.  
Power OFF  
DIPSW  
(2) Set the DIP switches to enter the manual threshold  
setting mode.  
6
7
8
ON  
OFF  
ON  
(3) Turn the power ON while pressing and holding the  
[FEED]  
[FEED] key.  
Power OFF  
Power Online Error  
The transmissive sensor is selected.  
(4) Press the [FEED] key.  
[FEED]  
The reflective sensor is selected.  
The sensor type is switched by pressing the [FEED]  
key. Load the pre-printed label roll in the usual way.  
Power Online Error  
(5) Press and hold the [PAUSE] key.  
[PAUSE]  
The paper will feed through the printer until the  
[PAUSE] key is released. Release the [PAUSE]  
key after more than 1.5 labels have been fed.  
(Threshold setting is completed by this operation.)  
Power Online Error  
(6) Turn the power OFF.  
: ON  
: OFF  
: BLINK  
NOTES: 1.Tosetthethresholdproperly,besuretofeedmorethan1.5labels. Insufficientpaperfeeding  
may result in an incorrect threshold setting. In this case, repeat the procedure.  
2. While the print head is raised, the [PAUSE] key does not work.  
3. If the paper runs out or a cutter error occurs, it will not be detected during the paper feed.  
4. If the printer does not print in the correct position even after the threshold setting, the  
transmissive sensor adjustment may be wrong. In this case, re-adjust the transmissive  
sensor,andthensetthethresholdagain. (Whenthebackingpaperisthick,thetransmissive  
sensor adjustment is required.)  
9-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
EO1-33019  
10. CARE/HANDLING OF THE PAPER AND RIBBON  
10. CARE/HANDLING OF THE PAPER AND RIBBON  
10. CARE/HANDLING OF THE PAPER AND RIBBON  
CAUTION:  
Be sure to read carefully and understand the Supply Manual. Ask your nearest authorized TOSHIBA  
TEC representative for the Supply Manual. Use only paper and ribbon which meet specified  
requirements. Use of non-specified paper and ribbon may shorten the head life and result in problems  
with bar code readability or print quality. All paper and ribbon should be handled with care to avoid any  
damage to the paper, ribbon or printer. Read the following guideline carefully.  
•
•
Do not store the paper and ribbon for longer than the manufactures recommended shelf life.  
Store paper rolls on the flat end, do not store them on the curved sides as this might flatten that side  
causing erratic media advance and poor print quality.  
•
•
•
•
Store the paper in plastic bags and always reseal after opening. Unprotected paper can get dirty and  
the extra abrasion from the dust and dirt particles will shorten the print head life.  
Store the paper and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct  
sunlight, high temperature, high humidity, dust or gas.  
The thermal paper used for direct thermal printing must not have specifications that exceed Na+ 800  
ppm, K+ 250 ppm and CL- 500 ppm.  
Some ink used on pre-printed labels may contain ingredients which shorten the print head’s product  
life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium  
(CaCO3) and kaolin (Al2O3, 2SiO2, 2H2O).  
For further information please contact your local distributor or your paper and ribbon manufacturer.  
10-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
11. GENERAL MAINTENANCE  
11.1 CLEANING  
11. GENERAL MAINTENANCE  
WARNING!  
Be careful when handling the print head as it becomes very hot.  
11.1 CLEANING  
WARNING!  
1. Be sure to disconnect the power cord prior to performing any maintenance.  
2. DO NOT POUR WATER directly onto the printer.  
CAUTION:  
1. Do not use any sharp objects to clean the print head and platen. Doing so may damage them,  
causing poor print quality or missing dots.  
2. Never use organic solvents like thinners or venzene for cleaning. Using such solvents may  
discolour the covers, cause poor print quality, or printer failure.  
3. Do not touch the print head element as static build-up may damage the print head.  
To help retain the high quality and performance of your printer it should be regularly cleaned. The greater  
the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily).  
1. Turn the power off.  
2. Open the top cover.  
3. Turn the head lever to raise the print head.  
4. Remove the ribbon and paper.  
5. Clean the print head element with print head cleaner  
NOTE: Please purchase the print head cleaner from the authorized TOSHIBA TEC service  
representative.  
Print Head Cleaner  
(24089500013)  
Print Head (Thermal Element)  
Fig. 11-1  
11-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
EO1-33019  
11. GENERAL MAINTENANCE  
11.2 COVERS  
6. Clean the platen with a cloth moistened with alcohol.  
7. With a soft cloth, remove any dust or glue from the detection area of the sensors and paper path.  
Black mark/Feed gap sensor  
Platen  
Fig. 11-2  
8. Remove the supply holder rollers from the supply holder unit. Remove any dust from the recessed  
portions of the base and wipe glue from the rollers with a slightly moistened soft cloth.  
Recessedportionofthebase  
Supply Holder Roller  
Supply Holder Base  
Fig. 11-3  
11.2 COVERS  
The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent  
solution.  
NOTE: Clean printer cover with an electrostatic free cleaner for automated office equipment.  
WARNING!  
1. DO NOT POUR WATER directly onto the printer.  
2. DO NOT APPLY cleaner or detergent directly onto any cover.  
3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.  
4. DO NOT clean the covers with alcohol as it may cause them to discolour, loose their shape or  
develop structural weakness.  
11-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
11. GENERAL MAINTENANCE  
11.3 REMOVING JAMMED PAPER  
11.3 REMOVING JAMMED PAPER  
1. Turn the power off.  
2. Open the top cover.  
3. Move the head release lever toward the front of the printer to raise the print head block.  
4. Remove the ribbon and paper.  
5. Release the lock lever in the direction indicated by the arrow, and gently lift the sensor cover.  
6. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could damage the  
printer.  
7. Clean the print head and platen, then remove any further dust or foreign substances.  
Top Cover  
Print Head Block  
Head Release Lever  
Fig. 11-4  
8. Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Do  
not use unspecified paper in the cutter. If frequent jams occur in the cutter contact your Authorized  
Service representative.  
■ Cleaning the Cutter Unit  
WARNING!  
1. Be sure to disconnect the power cord before cleaning the cutter unit.  
2. The cutters are sharp and care should be taken not to injure yourself when cleaning.  
1. Press the cutter cover release lever to detach the cutter cover.  
Cutter Cover  
Release Lever  
Cutter Cover  
Fig. 11-5  
11-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
11. GENERAL MAINTENANCE  
11.3 REMOVING JAMMED PAPER  
2. FittheenclosedAllenKey intotherightsideofthecutterunittorotatethecuttermanually. Remove  
the jammed paper and any paper particles from the cutter.  
3. Clean the cutter with dry cloth.  
Allen Key  
Cutter  
Fig. 11-6  
4. Assemble in the reverse order of removal.  
■ Cleaning the Strip Unit  
WARNING!  
1. Be sure to disconnect the power cord before cleaning the strip unit.  
2. Do not touch the moving parts. To reduce the risk that fingers, jewellery, clothing, etc., be drawn  
into the moving parts, push the switch in the "OFF" position to stop movement.  
1. First push the strip lever toward the printer to release the hook, and then pull the strip lever.  
2. Remove the jammed paper, if any.  
3. Clean the strip guide rollers A and B with a cloth moistened with alcohol.  
Strip Guide Roller B  
Strip Lever  
Strip Guide Roller A  
Fig. 11-7  
11-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
12. TROUBLESHOOTING  
12. TROUBLESHOOTING  
12. TROUBLESHOOTING  
WARNING!  
If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the  
power off, unplug the printer, then contact your TOSHIBA TEC representative for assistance.  
If the error lamp lights during printing, refer to the following troubleshooting to solve the problem.  
Solution  
Error type  
Problem  
1. Reload the paper correctly.  
PAPER JAM  
1. The paper is not fitted correctly.  
→ Press the [PAUSE] key.  
2. Remove the cause of the jam and  
replace the paper correctly.  
2. The paper path is jammed and does not  
feed smoothly.  
→ Press the [PAUSE] key.  
3. Turn the power off then on again.  
Select the correct sensor.  
→ Feed the paper.  
3. The installed paper type does not match  
the selected sensor.  
4. Turn the power off then on again.  
Set the correct paper size.  
4. The installed paper size is different from  
the programmed size.  
→
Feed the paper.  
5. Set the threshold (see page 9-1).  
5. The feed gap sensor cannot see the  
difference between the print area and  
the gap.  
Else  
Turn the power off and call your  
AuthorizedServicerepresentative.  
Lower the print head block.  
→ Press the [PAUSE] key.  
HEAD OPEN  
NO PAPER  
Feeding or printing has been attempted  
while the print head is raised.  
Load new paper.  
→ Press the [PAUSE] key.  
The paper has run out.  
The print head is too hot.  
Turn the power off and decrease the  
print head temperature.  
EXCESS HEAD  
TEMP.  
1. Load a new ribbon.  
1. The ribbon has run out.  
RIBBON ERROR  
→ Press the [PAUSE] key.  
2. Turn the power off and contact  
your Authorized Service represen-  
tative.  
2. There is a fault with the ribbon sensor.  
12-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
EO1-33019  
12. TROUBLESHOOTING  
12. TROUBLESHOOTING  
Solution  
Error type  
HEAD ERROR  
Problem  
1. Restart the printing by pressing  
the [PAUSE] key.  
2. Replace the print head.  
This message is displayed when sending  
the head broken check command ([ESC]  
HD001 [LF] [NUL]) and the print head has  
a broken element.  
Remove the jammed paper and feed  
the undamaged media through the  
cutter (See page 11-3).  
CUTTER ERROR Paper is jammed in the cutter.  
→ Press the [PAUSE] key.  
Else  
Turn the power off and contact your  
Authorized Service representative.  
Turn the power off then on again. If  
the problem still exists turn the power  
off and contact your Authorized Ser-  
vice representative.  
Other Error  
Hardware or software trouble.  
NOTE: If an error cannot be cleared by pressing the [PAUSE] key, the power must be switched off  
then on again.  
Once the power has been switched off and on, all the print data in the printer is cleared.  
Problem  
No print.  
Solution  
1. Check that the paper and ribbon are loaded correctly.  
2. Check that print head is set correctly.  
3. Check the cabling between the printer and the host.  
Dots missing in the  
print.  
Dirty print head. → Clean the print head.  
Call your Authorized Service representative if necessary.  
Unclear (or blurred)  
printing.  
1. Dirty print head. → Clean the print head.  
2. Bad or faulty ribbon. → Replace ribbon.  
3. Poor paper quality. → Change paper type.  
Power does not come  
on.  
1. Plug the power cord into an AC socket.  
2. Check the circuit breakers or fuses.  
3. Plug another appliance into the AC socket to check if there is power  
supplied.  
Call your Authorized Service representative if necessary.  
Printer does not cut.  
Check for a paper jam in the cutter.  
Call your Authorized Service representative if necessary.  
You see a raised nap  
where the paper has  
been cut.  
1. Clean the cutter blades.  
2. The blades are worn.  
→ Call your Authorized Service representative.  
12-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
EO1-33019  
APPENDIX  
APPENDIX  
APPENDIX  
■ ASCII Code Chart  
■ Font Sample  
■ Barcode Sample  
13-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
EO1-33019  
INDEX  
INDEX  
INDEX  
A
P
AC Power inlet........................................ 3-1  
Paper ............................................. 2-2, 10-1  
Auto media feed ..................................... 4-1  
Bar code types ....................................... 2-1  
Cleaning ............................................... 11-1  
DIP switch ....................................... 3-1, 4-1  
Fonts ...................................................... 2-1  
Paper jam ............................................. 12-1  
Power consumption ................................ 2-1  
Power cord ...................................... 1-1, 6-2  
Power switch .......................................... 3-1  
Print head ............................... 1-1, 2-1, 11-1  
Print head cleaner ................................ 11-1  
Print length ............................................. 2-2  
Print speed ............................................. 2-1  
Print width............................................... 2-2  
Printing method ...................................... 2-1  
Program down load operation ................ 4-1  
B
C
D
F
I
R
S
Relative humidity .................................... 2-1  
Resolution .............................................. 1-1  
Ribbon ....................................2-2, 7-1, 10-1  
Interface .......................................... 1-1, 2-1  
Centronics cable ............................... 5-1  
Expansion I/O interface .................... 2-1  
Keyboard interface............................ 2-1  
Parallel interface ............................... 2-1  
Parallel intercace cable..................... 6-2  
RS-232C cable.................................. 5-1  
Serial interface .................................. 2-1  
Serial interface cable ........................ 6-2  
Serial interface connector ................. 3-1  
Issue mode ............................................. 1-1  
Sensor knob A ................................. 8-5, 8-6  
Sensor knob B ................................. 8-5, 8-6  
Sensor  
Black mark sensor .......................... 11-2  
Feed gap sensor ............................. 11-2  
Sensor adjustment mode .................. 4-1  
Specifications ......................................... 2-1  
Stacker ................................................... 4-1  
Supply Cover .....................1-1, 2-1, 3-1, 6-1  
Supply holder ........................... 1-1, 3-1, 8-1  
Supply holder unit............................ 1-1, 6-1  
Supply voltage ........................................ 2-1  
J
L
Jammed paper ..................................... 11-3  
Label length ............................................ 2-2  
Label width ............................................. 2-2  
T
Thermal print head ................................. 2-1  
Thermal transfer .............................. 1-1, 2-1  
Threshold manual setting mode ............. 4-1  
Threshold setting .................................... 9-1  
Transmission speed ............................... 4-1  
Troubleshooting.................................... 12-1  
Two-dimensional code ........................... 2-1  
O
Operation panel ...................................... 3-1  
ERROR LED ..................................... 3-1  
FEED key.......................................... 3-1  
ON-LINE LED ................................... 3-1  
PAUSE key ....................................... 3-1  
POWER LED .................................... 3-1  
Option ..................................................... 2-2  
Cutter .............................................. 11-4  
Cutter module ............................ 2-2, 8-4  
Keyboard module.............................. 2-2  
Strip mechanism ............................... 1-1  
Strip module...................................... 2-2  
W
Weight .................................................... 2-1  
14-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PRINTED IN JAPAN  
EO1-33019  
E
Download from Www.Somanuals.com. All Manuals Search And Download.  

Toshiba DVD Player SD 2710 User Manual
Toshiba Flat Panel Television 23L1350U User Manual
Toshiba Power Supply Isolated Redundant UPS System User Manual
Toshiba Security Camera SWIP 16 User Manual
Uniden Scanner BCT15 User Manual
Universal Security Instruments Smoke Alarm SS 775 LR User Manual
Vidikron Projector 30 User Manual
Viking Card Game viking aes net board User Manual
Wachsmuth Krogmann Battery Charger MW5798 User Manual
Wayne Water Pump 370700 001 User Manual