Toshiba Personal Computer
Satellite & Satellite Pro
Maintenance Manual
TOSHIBA CORPORATION
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Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba
Personal Computer Satellite, referred to as the Satellite Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians
and authorized dealers or service providers to ensure the following safety precautions are adhered
to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it
could come loose, creating a danger of a short circuit, which could cause overheating,
smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery or
an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause
the battery to explode.
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The manual is divided into the following parts:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Hardware Overview describes the Satellite Series system unit and each
FRU.
Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module
Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Screw torque list
Reliability
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification, acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation
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Some operations require you to simultaneously use two or more keys. We identify such operations
by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means
you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold
down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface below:
Format complete
System transferred
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Table of Contents
Chapter 1 Hardware Overview
1.1
1.2
1.3
1.4
1.5
Features ...............................................................................................................................1-1
2.5-inch HDD......................................................................................................................1-9
DVD Super Multi (+-R Double Layer).............................................................................1-10
Power Supply....................................................................................................................1-11
Batteries ............................................................................................................................1-13
1.5.1
1.5.2
1.5.3
Main Battery .......................................................................................................1-13
Battery Charging Control....................................................................................1-13
RTC Battery........................................................................................................1-14
Chapter 2 Troubleshooting Procedures
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
Troubleshooting Introduction.................................................................................................3
Troubleshooting Flowchart....................................................................................................4
Power Supply Troubleshooting..............................................................................................9
Display Troubleshooting.........................................................................................……….14
Keyboard Troubleshooting...................................................................................................17
External USB Devices Troubleshooting..............................................................................19
TouchPad Troubleshooting..................................................................................................22
Speaker Troubleshooting .....................................................................................................24
Wireless LAN Troubleshooting...........................................................................................26
2.10 Camera troubleshooting.........................…………………………………………………..28
2.11 Bluetooth Troubleshooting ..................................................................................................30
2.12 3 in 1 card Troubleshooting .................................................................................................32
2-13 HDD/SSD troubleshooting process .....................................................................................34
2-14 CRT failure troubleshooting process ...................................................................................36
2-15 LAN Troubleshooting..........................................................................................................38
2-16 MIC troubleshooting process ...............................................................................................40
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2-17 BUTTON troubleshooting process.......................................................................................41
2.18 Modem troubleshooting process ..........................................................................................44
2.19 Express card troubleshooting process ..................................................................................46
2.20 HDMI troubleshooting process ............................................................................................48
2.21 E-SATA troubleshooting process ........................................................................................50
2.22 Optical Drive Troubleshooting ............................................................................................52
Chapter 3 Tests and Diagnostics
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
The Diagnostic Test ...............................................................................................................3
Executing the Diagnostic Test ...............................................................................................4
Display Configuration ...........................................................................................................8
Audio sound Test ...................................................................................................................9
Fan ON/OFF Test...................................................................................................................9
Main Battery Charge Test ....................................................................................................11
FDD Test..........................................................................................................................…11
Memory Check.....................................................................................................................14
Keyboard Test ......................................................................................................................14
3.10 Mouse (Pad) Test .................................................................................................................16
3.11 LCD Pixels Mode Test.........................................................................................................17
3.12 Magnetic switch Test ...........................................................................................................18
3.13 LAN Test..............................................................................................................................20
3.14 RTC Test..............................................................................................................................23
3.15 BUTTON Test......................................................................................................................24
3.16 1st HDDTest.........................................................................................................................26
3.17 RDMI Test ...........................................................................................................................27
3.18 WDMI Test ..........................................................................................................................28
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Chapter 4 Replacement Procedures
4.1
General............................................................................................................................. 4-1
Safety Precautions............................................................................................................ 4-3
Before You Begin............................................................................................................. 4-5
Disassembly Procedures................................................................................................... 4-6
Assembly Procedures ....................................................................................................... 4-6
Tools and Equipment ....................................................................................................... 4-7
Screw Tightening Torque................................................................................................. 4-7
Colors of Screw Shanks ................................................................................................... 4-8
Symbols of Screws on the Laptop Body .......................................................................... 4-8
Symbol examples ............................................................................................................. 4-8
Battery.............................................................................................................................. 4-9
Removing the Battery Pack.............................................................................................. 4-9
Installing the Battery Pack.............................................................................................. 4-10
HDD............................................................................................................................... 4-11
Removing the HDD........................................................................................................ 4-11
Installing the HDD ......................................................................................................... 4-13
Memory.......................................................................................................................... 4-15
Removing the Optional Memory.................................................................................... 4-15
Installing the Optional Memory..................................................................................... 4-16
Keyboard........................................................................................................................ 4-17
Removing the Keyboard................................................................................................. 4-17
Installing the Keyboard .................................................................................................. 4-19
TV Tuner Card and WLAN Card .................................................................................. 4-20
Removing the TV Tuner Card........................................................................................ 4-20
Removing the WLAN Card............................................................................................ 4-21
Installing the TV Tuner Card ......................................................................................... 4-21
Installing the WLAN Card ............................................................................................. 4-22
ODD............................................................................................................................... 4-23
Removing the ODD Bay Module................................................................................... 4-23
Installing the ODD Bay Module..................................................................................... 4-24
4.2
4.3
4.4
4.5
4.6
4.7
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Disassembling the ODD Drive....................................................................................... 4-24
Assembling the ODD Drive ........................................................................................... 4-25
Logic Upper Assembly .................................................................................................. 4-26
Removing the Logic Upper Assembly ........................................................................... 4-26
Installing the Logic Upper Assembly............................................................................. 4-28
ODD module (Slot-load)................................................................................................ 4-29
Removing the ODD Module (Slot-Load)....................................................................... 4-29
Installing the ODD Module (Slot-Load) ........................................................................ 4-29
Disassembling the ODD (Slot-load) .............................................................................. 4-30
Assembling the ODD (Slot-load)................................................................................... 4-31
4.8
4.9
4.10 FeliCa Card .................................................................................................................... 4-32
Removing the FeliCa Card............................................................................................. 4-32
Installing the FeliCa Card............................................................................................... 4-32
4.11 Fingerprint Scanner Bracket .......................................................................................... 4-33
Removing the Fingerprint Scanner Bracket ................................................................... 4-33
Installing the Fingerprint Scanner Bracket..................................................................... 4-35
4.12 Touch Pad Board............................................................................................................ 4-36
Removing the Touch Pad Board .................................................................................... 4-36
Installing the Touch Pad Board...................................................................................... 4-36
4.13 Speakers and Speaker Cushions..................................................................................... 4-37
Removing the Speakers.................................................................................................. 4-37
Removing the Speaker Cushions.................................................................................... 4-38
Installing the Speaker Cushions ..................................................................................... 4-38
Installing the Speakers.................................................................................................... 4-38
4.14 Indicator Board .............................................................................................................. 4-39
Removing the Indicator Board ....................................................................................... 4-39
Installing the Indicator Board......................................................................................... 4-39
4.15 USB Board..................................................................................................................... 4-40
Removing the USB Board.............................................................................................. 4-40
Installing the USB Board ............................................................................................... 4-40
4.16 Bluetooth........................................................................................................................ 4-41
Removing the Bluetooth................................................................................................. 4-41
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Installing the Bluetooth.................................................................................................. 4-41
4.17 Thermal Fan................................................................................................................... 4-42
Removing the Thermal Fan............................................................................................ 4-42
Installing the Thermal Fan ............................................................................................. 4-42
4.18 TV Tuner Antenna......................................................................................................... 4-43
Removing the TV Tuner Antenna.................................................................................. 4-43
Installing the TV Tuner Antenna.................................................................................... 4-43
4.19 Power Membrane........................................................................................................... 4-44
Removing the Power Membrane.................................................................................... 4-44
Installing the Power Membrane ..................................................................................... 4-44
4.20 Display Assembly.......................................................................................................... 4-45
Removing the Display Assembly................................................................................... 4-45
Installing the Display Assembly..................................................................................... 4-46
Removing the Motherboard Assembly........................................................................... 4-47
Installing the Motherboard............................................................................................. 4-48
4.21 Thermal Module ............................................................................................................ 4-49
Removing the Thermal Module ..................................................................................... 4-49
Installing the Thermal Module....................................................................................... 4-51
4.22 CPU................................................................................................................................ 4-54
Removing the CPU ........................................................................................................ 4-54
Installing the CPU.......................................................................................................... 4-55
4.23 LCD Bezel ..................................................................................................................... 4-56
Removing the LCD Bezel .............................................................................................. 4-56
Installing the LCD Bezel................................................................................................ 4-58
4.24 LCD Panel...................................................................................................................... 4-59
Removing the LCD Panel .............................................................................................. 4-59
Installing the LCD Panel................................................................................................ 4-60
4.25 Web Camera .................................................................................................................. 4-61
Removing the Web Camera ........................................................................................... 4-61
Installing the Web Camera............................................................................................. 4-61
4.26 WLAN Antennas ........................................................................................................... 4-62
Removing the WLAN Antennas .................................................................................... 4-62
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Installing the WLAN Antennas...................................................................................... 4-63
4.27 LCD Panel Hinges ......................................................................................................... 4-64
Removing the LCD Panel Hinges .................................................................................. 4-64
Installing the LCD Panel Hinges.................................................................................... 4-64
4.28 LVDS Cable................................................................................................................... 4-65
Removing the LVDS Cable............................................................................................ 4-65
Installing the LVDS Cable ............................................................................................. 4-65
Figures
Figures
Figure 4.1 Removing the Battery Pack .................................................................................. 4-9
Figure 4.2 Removing the HDD door.................................................................................... 4-11
Figure 4.3 Releasing the HDD from the connector.............................................................. 4-12
Figure 4.4 Removing the HDD from the HDD bay............................................................. 4-12
Figure 4.5 Removing the HDD foil ..................................................................................... 4-13
Figure 4.6 Securing the HDD foil........................................................................................ 4-14
Figure 4.7 Removing the RAM door ................................................................................... 4-15
Figure 4.8 Removing the RAM from the connectors........................................................... 4-16
Figure 4.9 Removing the keyboard...................................................................................... 4-17
Figure 4.10 Releasing the keyboard..................................................................................... 4-18
Figure 4.11 Raising the keyboard ........................................................................................ 4-18
Figure 4.12 Disconnecting the cables and removing the keyboard...................................... 4-19
Figure 4.13 Removing the TV tuner card ............................................................................ 4-20
Figure 4.14 Removing the WLAN Card.............................................................................. 4-21
Figure 4.15 Removing the ODD bay module ...................................................................... 4-23
Figure 4.16 Removing the ODD bracket from the ODD drive............................................ 4-24
Figure 4.17 Removing the ODD bezel from the ODD drive............................................... 4-25
Figure 4.18 Removing thirteen screws from the bottom of the laptop ................................ 4-26
Figure 4.19 Disconnecting the cables and removing the upper logic assembly screw ........ 4-27
Figure 4.20 Removing the logic upper assembly................................................................. 4-27
Figure 4.21 Disassembling the Slot-load ODD ................................................................... 4-30
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Figure 4.22 Removing the FeliCa card from the logic upper assembly............................... 4-32
Figure 4.23 Raising the fingerprint scanner bracket from the logic upper assembly........... 4-33
Figure 4.24 Working the fingerprint scanner bracket loose................................................. 4-34
Figure 4.25 Removing the fingerprint scanner bracket from the logic upper assembly...... 4-34
Figure 4.26 Removing the touch pad board......................................................................... 4-36
Figure 4.27 Removing the speakers..................................................................................... 4-37
Figure 4.28 Removing the speaker cushions ....................................................................... 4-38
Figure 4.29 Removing the indicator board .......................................................................... 4-39
Figure 4.30 Removing the USB board................................................................................. 4-40
Figure 4.31 Removing the Bluetooth................................................................................... 4-41
Figure 4.32 Removing the thermal fan ................................................................................ 4-42
Figure 4.33 Removing the TV tuner antenna....................................................................... 4-43
Figure 4.34 Removing the power membrane....................................................................... 4-44
Figure 4.35 Removing the display assembly ....................................................................... 4-45
Figure 4.36 Removing the DC in cable from the connector slot ......................................... 4-47
Figure 4.37 Removing the discreet motherboard from the system ...................................... 4-48
Figure 4.38 Removing the thermal module (Discrete model) ............................................. 4-49
Figure 4.39 Removing the thermal module (UMA model) ................................................. 4-50
Figure 4.40 Reapplying Shinetsu 7762 grease on the thermal module and remove any release
papers........................................................................................................... 4-51
Figure 4.41 Installing the thermal module (Discrete model)............................................... 4-52
Figure 4.42 Reapplying Shinetsu 7762 grease on the thermal module and remove any release
papers........................................................................................................... 4-52
Figure 4.43 Installing the thermal module (UMA model)................................................... 4-53
Figure 4.44 Removing the CPU........................................................................................... 4-54
Figure 4.45 Removing four screws securing the LCD bezel to the display assembly......... 4-56
Figure 4.46 Prying up the LCD bezel from the outside edges............................................. 4-57
Figure 4.47 Removing the LCD panel from the display assembly...................................... 4-59
Figure 4.48 Disconnecting the Webcam.............................................................................. 4-60
Figure 4.49 Removing the web camera from the display assembly..................................... 4-61
Figure 4.50 Removing the WLAN antennas from the display assembly............................. 4-62
Figure 4.51 Routing the WLAN antennas onto the display assembly ................................. 4-63
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Figure 4.52 Removing the LCD panel hinges from the LCD Panel .................................... 4-64
Figure 4.53 Removing the LVDS cable from the LCD panel.............................................. 4-65
Appendices
Appendix A Handling the LCD Module ...................................................................................A-1
Appendix B Board Layout......................................................................................................... B-1
Appendix C Pin Assignments.................................................................................................... C-1
Appendix D Keyboard Scan/Character Codes...........................................................................D-1
Appendix E Key Layout............................................................................................................ E-1
Appendix F Series Screw Torque List .......................................................................................F-1
Appendix G Reliability..............................................................................................................G-1
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1 Hardware Overview
Chapter 1
Hardware Overview
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1 Hardware Overview
Chapter 1
Contents
1.1
1.2
1.3
1.4
1.5
1.6
Features .................................................................................................................. 1-1
2.5-inch HDD....................................................................................................... 1-11
DVD Super Multi (+-R Double Layer) ................................................................ 1-12
BD-RE and BD-Combo drives............................................................................. 1-13
Power Supply ....................................................................................................... 1-14
Batteries................................................................................................................ 1-16
1.6.1
1.6.2
1.6.3
Main Battery ......................................................................................... 1-16
Battery Charging Control...................................................................... 1-16
RTC Battery.......................................................................................... 1-17
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1 Hardware Overview
Figures
Figure 1-1A ID Parts Description Placement Part A.......................................................... 1-6
Figure 1-2
Figure 1-3
Figure 1-4
SATA HDD ................................................................................................. 1-11
DVD Super Multi Drive............................................................................... 1-12
BD-RE or BD-Combo drive (depending on the model) .............................. 1-13
Tables
Table 1-1
Table 1-2
Table 1-3
Table 1-4
HDD Specifications ..................................................................................... 1-11
DVD Super Multi Drive Specifications....................................................... 1-12
Blu-ray Disc Drive specifications ................................................................ 1-13
Quick/Normal Charging Time ..................................................................... 1-16
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1 Hardware Overview
1.1
Features
The Toshiba Satellite A660/A665/A667 Series and Dynabook TX/AX Series is a full-size PC
notebook based on a Dual Core/Quad Core Processor, providing high-speed processing
capabilities and advanced features. The computer employs a lithium ion battery that allows it to
operate without a DC-in connection for extended periods of time. The display uses a 15.6” or 16”
TFT LCD panel. The PGA socket supports BTO for the CPU so that the system can be designed
to suit the customer’s needs.
The computer has the following features:
ꢀ Processor (BTO)
The computer is equipped with one of the following Intel® processors.
ꢁ Intel® Clarksfield Processor Support
ꢁ Intel® Arrandale Processor
ꢀ Memory (BTO)
The computer has two SODIMM slots that come standard with 1GB, 2GB or 4GB BTO to
meet various memory requirements. It can incorporate up to 8 GB of main memory. It
supports DDR3 at 800MHz/1066MHz. or 1333MHz depending on the CPU.
ꢀ Battery Pack
The computer is powered by one rechargeable and removable lithium ion battery pack. The
capacity is either 3-cell, 6-cell or 12-cell, depending on the model of the computer.
ꢀ Hard Disk Drive (HDD) (BTO)
The computer accommodates one 9.5 mm HDD with the following storage options:
ꢂ 160/250/320/500/640GB SATA (5,400rpm)
ꢂ 320/500GB SATA (7,200rpm)
ꢂ 64GB/128/256/512GB TOSHIBA solid-state drive (SSD)
ꢀ ODD (BTO)
ꢂ 12.7mm height DVD Super Multi drive (supporting DVD-R / -RW / +R / +RW / -RAM
/ -RDL / +RDL / CD-R / CD-RW) Double Layer with Labelflash
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1 Hardware Overview
ꢂ 12.7mm height BD-Combo drive (supporting BD/DVD/CD/ DVD-R / -RW / +R / +RW
/ -RAM / -RDL / +RDL / CD-R / CD-RW)
ꢂ 12.7mm height BD-RE drive (supporting BD/DVD/CD/BD-R/BD-RE/ DVD-R / -RW /
+R / +RW / -RAM / -RDL / +RDL / CD-R / CD-RW)
ꢀ Display (BTO)
The computer display features one of the following LCD panels:
ꢂ 16"W 1366 x 768: color TFT/HD
ꢂ 15.6"W 1366 x 768: color TFT/HD
ꢀ Graphics (BTO)
ꢁ
ꢁ
Intel Arrandale for int. Gfx
Nvidia N11M-GE1, N11P-GE1, N11E-GE1-LP, N11M-OP1 ( DDR3, 512/1024MB)
ꢀ Keyboard (BTO)
The computer is equipped with an illuminated Toshiba 2010 A4 keyboard with 102 keys,
including number pad. It is a Win7 compliant keyboard featuring a Windows key and
application keys.
ꢀ Pointing Device
The integrated Wide Touch Pad and two control buttons in the palm rest allow for control of
the on-screen pointer and supports functions such as multi-touch touchpad gestures and
window scrolling. The device also features a touchpad on/off button and an LED light bar.
ꢀ External Monitor Port (BTO)
The analog VGA port provides support for VESA DDC2B compatible functions. A WDDM
driver is ready for Windows 7.
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1 Hardware Overview
ꢀ Universal Serial Bus (USB) Ports
The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These
ports support PnP installation and hot plugging. They also support Sleep and Charge
function.
ꢀ eSATA/USB Combo Port
The external eSATA/USB combo port executes high-speed data transfers to external
devices and now supports shielded cable lengths of up to 2 meters outside the computer.
The port also complies with the USB 2.0 standard
ꢀ Express Card Slot
The internal Express Card slot is a universal slot. This slot supports ExpressCard34/54 and
the slot is covered with a dummy card. It also supports USB/PCI Express signals.
ꢀ Bridge Media Slot
This slot allows you to insert SD, MiniSD/ MicroSD (through adapter), Memory
Stick/Memory Stick Duo (through adaptor), Memory Stick Pro/Memory Stick Duo (through
adaptor), xD and MMC memory cards. It supports High-speed SD, SDHC and SD-IO. An
I/O port heel cover is needed. This model does not support CF or Smart Media cards.
ꢀ Sound system
The integrated sound system provides support for the computer’s internal speakers and
microphone, also allowing an external microphone and headphones to be connected via the
appropriate jacks. It is composed of two Harman/Kardon OdysseyII 10cc internal speakers
and an internal microphone (equipped with echo cancellation).
ꢀ Internal Camera (BTO)
Camera supports 1.3M pixels without Auto Macro and comes with a blue LED indicator.
(The internal camera is BTO with the internal microphone). The camera is not a rotation
type.
ꢀ HDMI Out Port (BTO)
HDMI 1.3 out port can connect with Type A connector HDMI cable. One HDMI cable can
send and receive SD and HD video/audio and control signals.
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1 Hardware Overview
ꢀ Headphones-Out Jack
This jack enables connection of stereo headphones (16 ohm minimum). When connected to
headphones, the internal speakers are automatically disabled.
ꢀ Microphone/ Line-in Jack
A 3.5mm mini microphone jack enables connection of a three-conductor microphone for
monaural input and also enables the connection of a stereo device for audio input.
ꢀ LAN (BTO)
The computer has built-in support for Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T) and 10M/100M Ethernet LAN (10/100 megabits per second, 10/100BASE-
T). It employs a Realtek 8111E for Gigabit LAN or 8105E for 10M/100Mbit LAN. It is pre-
installed as a standard device in some markets.
ꢀ Wireless LAN (BTO)
Some computers in this series are equipped with a Wireless LAN card. This WLAN module
may come in with the following types (depending on the model):
ꢁ Realtek 802.11b/g, 8191SE (1x2)
ꢁ Atheros 802.11 HB95 (1x1)
ꢁ PumaPeak 802.11a/b/g (2x2), a/b/g/n (2x2)
ꢀ Internal Modem (BTO)
Some models are equipped with an integrated modem. The integrated modem provides
capability for data and fax communications that support the V.90 (V.92) standards and
includes a modem jack for connection to the telephone line. Please note that both the V.90
and V.92 standards are only supported in the USA, Canada, United Kingdom, France,
Germany and Australia - only the V.90 standard is supported in other regions. You should
also be aware that the speed of data and fax transfer will depend on the analog telephone
line conditions. The integrated model is only installed as a standard device in some markets.
This internal modem comes with MDC 1.5 solution (Azalia interface).
ꢀ Felica (BTO)
Some models feature an embedded Felica module writes and reads data to and from
contactless Felica IC cards. Having no need for physical contact with the card, the
Reader/Writer is immune to performance deterioration caused by wear and contamination,
providing easy maintenance and long-term reliability.
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1 Hardware Overview
ꢀ Bluetooth (BTO)
Some computers in this series offer Bluetooth wireless communication functionality which
eliminates the need for cables between electronic devices such as computers and printers.
When implemented, Bluetooth provides a fast, reliable and secure means to achieve wireless
communication in a small space. This module is Version 2.1 + EDR and is V3.0+HS
support ready.
ꢀ Fingerprint Sensor (BTO)
The computer has a fingerprint utility installed for the purpose of enrolling and recognizing
fingerprints. By enrolling the ID and password to the fingerprint authentication device, it is
no longer necessary to input the password from the keyboard. The Fingerprint sensor is
located at the center of the Touch Pad panel and is an Authentec AES1660.
ꢀ TV Tuner (BTO)
Some models are equipped with ATSC/NSTC for Express card type TV tuner and PCIE
mini type for the reception and playback of DVBT.
ꢀ Sound system (BTO)
The integrated sound system provides support for the computer’s internal speakers and
microphone, also allowing an external microphone and headphones to be connected via the
appropriate jacks. The computer has two Harman or Kardon (Odyssey2) speakers.
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1 Hardware Overview
ꢀFigure 1-1A shows the computer and its system unit configuration.
Figure 1-1A ID Parts Description Placement Part A
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1 Hardware Overview
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1 Hardware Overview
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The system unit of the computer consists of the following components:
ꢀ Processor (BTO)
The computer is equipped with one of the following Intel® processors:
ꢁ Intel® Clarksfield Processor
ꢁ Intel® Arrandale Processor
ꢀ Memory (BTO)
The computer has two SODIMM slots that come standard with 1GB/2GB/4GB, BTO for
various memory requirements. It can incorporate up to 8 GB of main memory. It supports
DDR3 at 1066MHZ and 1333MHZ depending on the model.
ꢀ BIOS ROM (EEPROM)
The system BIOS is one 4096KB ROM and the keyboard BIOS is one 256KB ROM, both
of which are ACPI-compliant. The flash utility can be used to program both system and
keyboard BIOS at the same time.
ꢀ System Controllers
ꢁ Advanced Power Management 1.2 support
ꢁ ACPI2.0 b and PC2001 compliant
ꢁ Support SMBus specification V2.0
ꢁ Hot keys for system control
ꢁ Audio volume output control
ꢁ External LED control
ꢁ Battery scope report and control
ꢁ Sticky key support
ꢁ Power switch control
ꢁ Two host interface channels support
ꢁ Supports three independent devices
ꢁ Internal Keyboard country selection
ꢁ Wireless LAN on/off button
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ꢀ Graphics Controller
ꢁ Intel® HM55 as integrated graphics solution
ꢁ Following External Graphic solution with Intel PM55/HM55
ꢁ NVIDIA® GeForce® N11M-GE1/N11P-GE1/N11E-GE1-LP, N11M-OP1
ꢁ HDMI 1.3-CEC support
ꢀ Express Card Controller
ꢁ Support USB/PCI Express signals
ꢁ One Express Card slot 34
ꢀ Audio Controller
ꢁ Realtek Azalia ALC269
ꢁ One Audio-in port: Mic.-in/Line-in
ꢁ One Audio-out port: Headphone-out / Line-out
ꢁ Internal Microphone (with Internal Camera, MIC with echo cancellation)
ꢁ Volume control: Digital control, feather touch button, no mute function
ꢁ Microsoft inbox audio driver support
ꢁ Software EQ support
ꢁ Synchronize to change video and audio output to HDMI/DP
ꢁ MAXX audio support by SW solution (BTO by image)
ꢀ Wireless LAN Controller
ꢁ Realtek 802.11b/g, 8191SE (1x2)
ꢁ Atheros 802.11 HB95 (1x1)
ꢁ PumaPeak 802.11a/b/g (2x2), a/b/g/n (2x2)
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1.2
2.5-inch HDD
The computer contains an extremely low-profile and lightweight, high-performance HDD. The
HDD incorporates 9.5 mm / 12.5 mm height magnetic disk and mini-Winchester type magnetic
heads. The HDD interface conforms to Serial ATA. Storage capacities supported are 160, 250,
320, 400, 500 and 640GB.
The HDD is shown in Figure 1-2 and some of its specifications are listed in Table 1-1.
Figure 1-2
Table 1-1
SATA HDD
HDD Specifications
Specifications
250G
Item
Capacity (GB)
160GB
5400 RPM
9.5 mm
320 GB
5400 or 7200 RPM
9.5 mm
Rotational Speed (RPM)
Height
5400 or 7200 RPM
9.5 mm
User Data Sectors
Bytes / Sector
312,581,808
512
488,397,168
512
625,142,448
512
Specifications
Item
Capacity (GB)
Rotational Speed (RPM)
Height
500GB
640 GB
5400 or 7200 RPM
9.5 mm
5400 RPM
9.5 mm
User Data Sectors
Bytes / Sector
976,773,168
512
1,250,263,728
512
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1.3
DVD Super Multi (+-R Double Layer)
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed, CD-RW at 6x speed, CD-RW at 16x speed, DVD-R at 8x speed, DVD-RW at 8x speed,
DVD+R at 8x speed, DVD+R (Double Layer) at 8x speed, DVD-R (Dual Layer) at 8x speed,
DVD+RW at 8x speed and DVD-RAM at 5x speed.
The DVD Super Multi drive is shown in Figure 1-3 and its specifications are listed in Table 1-2.
Figure 1-3
DVD Super Multi Drive
Table 1-2 DVD Super Multi Drive Specifications
Item
DVD-ROM Mode
CD-ROM Mode
33.3 (U-DMA transfer mode 2)
Data Transfer Rate (Mbytes/s)
16.6 (PIO mode 4, Multiword DMA mode 2)
Access Time (ms)
Average Random Access
130
130
Data Buffer Size (Mbytes)
2MB
DVD:
DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R,
DVD+-R (Double Layer), DVD+RW.
Formats Supported
CD:
CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD
(Multi-Session), Video CD, CD-Extra (CD+), CD-Text.
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1.4
BD-RE and BD-Combo drives
The BD-RE and BD-Combo drives accept 12-cm (4.72-inch) and 8-cm (3.15-inch) discs and can
play BDs, DVDs and CDs. At maximum the drives can playback BD at 6x speed, DVD at 8x
speed, read CD-ROM at 24x speed
The BD-RE and BD-Combo drives let you record data to writable CD/DVD discs. The drives can
write CD-RW at 16x speed, CD-R at 24x speed, DVD-RAM at 5x speed, DVD+R DL at 4x
speed, DVD-R DL at 4x speed, DVD+RW at 4x speed, DVD+R at 8x speed, DVD-RW at 6x
speed, DVD-R at 8x speed.
In addition to being able to write to recordable CD/DVD discs, the BD-RE drive can write to
BD-R as 6x speed, BD-R(DL) at 4x speed, BD-RE at 2x speed and BD-RE (DL) at 2x speed.
Figure 1-4
BD-RE or BD-Combo drive (depending on the model)
Table 1-3 Blu-ray Disc Drive specifications
Item
BD-ROM Mode
DVD-ROM Mode
CD-ROM Mode
33.3 (U-DMA transfer mode 2)
Data Transfer Rate (Mbytes/s)
16.6 (PIO mode 4, Multiword DMA mode 2)
Access Time (ms)
Average Random Access
130
Data Buffer Size (Mbytes)
2MB
BD:
DVD:
DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R,
DVD+-R (Double Layer), DVD+RW.
Formats Supported
CD:
CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD
(Multi-Session), Video CD, CD-Extra (CD+), CD-Text.
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1.5
Power Supply
The power supply unit provides constant voltage (19V) for the system board and performs the
following functions:
1. Power input monitor
ꢂ Checks whether the AC adapter (DC power supply) is connected to the computer.
ꢂ Checks whether the battery pack is connected to the computer.
ꢂ Monitors the DC power supply input voltage (AC Adapter output voltage).
2. Power supply's internal control
ꢂ Turns on and off the battery pack charging power supply.
ꢂ Issues a charging current instruction to the PWM control IC of the battery pack charging
power supply.
ꢂ Controls the supply of DC power supply input (AC Adapter output) to the power supply
unit.
ꢂ Controls the supply of power to the system block (load/logic circuit side).
ꢂ Controls forced shutdown if the power supply malfunctions.
3. Logic circuit control
ꢂ Instructs the gate array to enable/disable tuning the power on.
ꢂ Controls power-on/off operation.
4. Status display
ꢂ Turns on the Power LED (in White).
ꢂ Battery indicator (in White or Amber).
ꢂ DC-IN indicator (in White color)
5. External interface
ꢂ Performs communication through the I2C bus (via the internal EC/KBC).
ꢂ Transfers the power supply operation mode.
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1 Hardware Overview
6. Output monitor
ꢂ Monitors the voltage output to the system block (load/logic circuit side).
ꢂ Monitors the voltage, over-voltage, input/output current of the battery pack.
ꢂ Monitors the internal temperature of the battery pack.
ꢂ Monitors the supply voltage from the AC adapter.
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1.6
Batteries
The computer has the following two types of batteries:
ꢀMain Battery Pack
ꢀReal Time Clock (RTC) Battery
1.6.1
Main Battery
The main battery pack serves as the computer's main power source when the AC adapter is not
attached. The main battery maintains the state of the computer when the AC adapter is detached.
1.6.2
Battery Charging Control
Battery charging is controlled by EC KB926. When the AC adapter and battery pack are attached
to the computer, the EC KB926 controls the charge on/off state and detects a full charge.
ꢀ Battery Charge
When the AC adapter is attached, the battery is charged by off-state charge when the system
is powered off or by on-state charge when it is powered on.
Table 1-4
Quick/Normal Charging Time
State
Charge Time
Off-State Charge
On-State Charge
3, 6 or 12 Cell
4 hours max
3, 6 or 12 Cell
12 hours max
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NOTE: The time required for normal charge depends on the power consumption by the
system. Using a fluorescent lamp and frequently accessing the disk consumes more power
and lengthens the charge time.
Any of the following can stop battery charge:
1. The battery becomes fully charged.
2. The AC adapter or battery pack is removed.
3. The battery or AC adapter voltage is abnormal.
ꢀDetection of full charge
A full charge is detected only when the battery is being charged by quick or normal charge.
A full charge is detected when either of the following conditions is met:
1. The current in the battery charging circuit drops below the predetermined value.
2. The charging time exceeds the fixed limit.
1.6.3
RTC Battery
The RTC battery provides power to maintain the current date, time and other system information
in memory while the computer is turned off.
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Chapter 2
Troubleshooting Procedures
Chapter 2
Contents
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
Troubleshooting Introduction ...................................................................................... 4
Troubleshooting Flowchart ……………………………………………………………5
Power Supply Troubleshooting ……………………………………………………...11
Display Troubleshooting..............................................................................................16
Keyboard Troubleshooting ......................................................................................... 19
External USB Devices Troubleshooting......................................................................21
TV-tuner Troubleshooting ...........................................................................................23
TouchPad Troubleshooting..........................................................................................24
Speaker Troubleshooting .............................................................................................27
2.10 Optical drive troubleshooting ......................................................................................29
2.11 Modem Troubleshooting …………………………………………… ……………….32
2.12 Express card Troubleshooting......................................................................................34
2.13 Wireless LAN Troubleshooting...................................................................................36
2.14
Camera Troubleshooting…………………………………………… ……………….38
2.15 Bluetooth Troubleshooting…………………...…………………………….……….. 40
2.16 Bridge Media slot Troubleshooting……………………………………………..……42
2.17 HDD/SSD Troubleshooting…………………………………………………………..44
2.18 CRT failure Troubleshooting ………………………………………………………. 46
2.19 HDMI CEC Troubleshooting ………………………………………………………...48
2.20 MIC Troubleshooting ………………………………………………………………. 50
2.21 Finger print Troubleshooting ……………………………………………………….. 52
2.22 E-SATA Troubleshooting ………………………………………….……………….. 54
2.23 Felica Troubleshooting ………………………….………………………………….. 56
2.24 JET Troubleshooting………..………..……………………………………...……….58
2.25 3D sensor troubleshooting process …………………………………………………..60
2.26 Sleep & charge Troubleshooting……………………………………………………..62
2.27 CIR Troubleshooting…………………………………………………………………64
2.28 Sleep & Play music Troubleshooting………….……………………………………. 66
2.29 Wimax Troubleshooting ..............................................................................................68
2.30 3G Troubleshooting…………………………………………………………………..70
2.31 LAN Troubleshooting………………………………………………...………………73
2.32 Ambient Light sensor Troubleshooting ……………….…………...………………75
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Figures
Figure 2-1
Figure 2-1
Figure2-2
Figure 2-3
Figure 2-4
Figure 2-5
Figure 2-6
Figure 2-7
Figure 2-8
Figure 2-9
Troubleshooting flowchart (2/1) ………………………………………………6
Troubleshooting flowchart (2/2) ………………………………………………7
Power Supply Troubleshooting Process ……………………………………..11
Display troubleshooting process ……………………………………………..16
Keyboard troubleshooting process ..................................................................19
External USB device troubleshooting process ................................................21
TV-tuner troubleshooting process...................................................................23
TouchPad troubleshooting process..................................................................25
Speaker troubleshooting process.....................................................................27
Optical drive troubleshooting process.............................................................29
Figure 2-10 Modem troubleshooting process ...…………………………………………..32
Figure 2-11 Express card troubleshooting process .............................................................34
Figure 2-12 Wireless LAN troubleshooting process…………………………………...…36
Figure 2-13 Camera Troubleshooting process…………………………………………….38
Figure 2-14
Bluetooth troubleshooting process ....……………………………….……….40
Figure 2-15 5 in 1 card troubleshooting process……………………………..…….………42
Figure 2-16 HDD troubleshooting process……………………………….………………..44
Figure 2-17 CRT failure troubleshooting process ………………………………………...46
Figure 2-18 HDMI CEC troubleshooting process ………………………………………...48
Figure 2-19 MIC troubleshooting process ………………………………………………...50
Figure 2-20 Finger printer troubleshooting process ………………………………………52
Figure 2-21 E-SATA Troubleshooting process………………………….………………...54
Figure 2-22 Felica Troubleshooting process..……………….………….………………... 56
Figure 2-23 JET Troubleshooting process………………….………….……….…..…...…58
Figure 2-24 3D sensor troubleshooting process ………………..…………………………60
Figure 2-25 Sleep & Charge Troubleshooting…………….………….……….…..…...….62
Figure 2-26 CIR troubleshooting process …………….………...…………………………64
Figure 2-27 Sleep and Play music troubleshooting process ………………………………66
Figure 2-28 Wimax Troubleshooting process.…………….………….……….…..…...….68
Figure 2-29 3G troubleshooting process …………….………...…………………..………70
Figure 2-30 LAN troubleshooting process …………………….…………………………..73
Figure 2-31 Ambient Light Sensor troubleshooting process….………………………..…..75
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Tables
Table 2-1 Battery LED......................................................................................................121
Table 2-2 DC-IN LED.......................................................................................................142
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2.1 Troubleshooting Introduction
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. The FRUs covered are:
1. Display
7. Optical driver 13. HDMI CEC 4. TV-Tuner&B-Cas
25. LAN
8. Modem
2. Keyboard
19. 3D Sensor
20. Sleep & Charge
26. Light sensor
27. HDD
9. Express card
3. USB ports
4. MIC
15. Finger printer 21. Bridge Media slot
10.Wireless LAN 16. E-SATA
22. Sleep & Play music 28. CIR
5. Touch Pad 11.Camera
6. Speaker 12.Bluetooth
17. Felica card
18. JET
23. Wimax
24. 3G
The Diagnostics Disk operations are described in Chapter 3. Detailed replacement
procedures are given in Chapter 4.
The following tools are necessary for implementing the troubleshooting procedures:
1. Phillips screwdriver (3.5 mm)
2. 2DD or 2HD formatted work disk for floppy disk drive testing
3. Express card
4. Multimeter
5. External monitor
6. USB compatible keyboard
7. Multimedia sound system with line-in and line-out ports
8. Headphones
9. USB test module and USB cable
10. Music CD
11. MIC module and MIC line
12. Audio loopback
13. Finger print module
14. TV tuner signal generator
15. E-SATA HDD
16. Felica card
17. Remote controller
18. HDMI
19. CRT
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2.2 Troubleshooting Flowchart
If you know the location of the malfunction, turn directly to the appropriate section of this
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for
determining which troubleshooting procedures to execute. Before performing any
troubleshooting procedures, verify the following:
ꢀ
ꢀ
Ask the user if a password is registered, if it is, ask him or her to enter the password.
Verify with the customer that Toshiba Windows7 is installed on the hard disk. Operating
systems that were not preinstalled by Toshiba can cause the computer to malfunction.
ꢀ
ꢀ
Make sure all optional equipment is removed from the computer.
Make sure the floppy disk drive, if installed, is empty. If no ODD module is installed,
you should use an external ODD to run the diagnostics tests
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S T A R T
C onnect the A C adapter to the D C -
IN socket
P erform the P ow er Supply
T roubleshooting procedures
in section 2.3
Is the D C -IN L E D on?
Perform the Pow er Supply
T roubleshooting procedures
in section 2.3
Is the B attery L E D on?
T urn the Pow er sw itch on
Is the P ow er O n L E D on?
Perform the Pow er Supply
T roubleshooting procedures
in section 2.3
P erform the P ow er S upply
T roubleshooting procedures
in section 2.3
Is the "T oshiba" or "D ynabook"
logo m essage display?
If the "passw ord" m essage
displays, type the passw ord, then
press E nter.
Perform diagnostics
program . R un C M 165.E X E
and select the H A R D D IS K
item .
Is T oshiba W indow s7 being
loaded?
A
Figure 2-1 Troubleshooting flowchart (1/2)
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A
Perform the Keyboard
Troubleshooting procedures
in section 2.6
Does typed characters appear correctly?
Insert USB memory disk or CD ROM,
Then run the diagnostics test program.
Perform the USB memory
disk or CD ROM
Is the diagnostics test loaded?
Troubleshooting procedures
in section 2.5
Allow each test to perform
automatically
After confirming which
diagnostics test has detected
an error, perform the
Is an error detected by any of the
diagnostics tests?
appropriate procedure as
outlined below.
System is normal
End
Figure 2-1 Troubleshooting flowchart (2/2)
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If the diagnostics program cannot detect an error, the problem may be intermittent. The test
program should be executed several times to isolate the problem. When a problem has been
located, perform the appropriate troubleshooting procedures as follows:
1. If an error is detected by the battery test, perform the Power Supply Troubleshooting
procedures in Section 2.3
2. If an error is detected by the display test, perform the Display Troubleshooting
procedures in Section 2.4
3. If an error is detected by the keyboard test, perform the Keyboard Troubleshooting
procedures in Section 2.5
4. If an error is detected by the Touchpad test, perform the Touchpad Troubleshooting
procedures in Section 2.8
5. If an error is detected by the audio test, perform the Speaker Troubleshooting
procedures in Section 2.9 and the Optical Drive Troubleshooting Procedures in
Section 2.10
6. If an error is detected when using the HDD/SSD, perform the HDD/SDD
Troubleshooting procedures in Section 2.17
7. If an error is detected by the 3D sensor test, perform the 3D sensor troubleshooting
Procedures in Section 2.25
8. If an error is detected when using the LAN, perform the LAN troubleshooting
procedures in Section 2.31
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Other problems that are not covered by the diagnostics program may be discovered by a
user.
1. If an error is detected when using an external USB device, perform the External USB
Devices Troubleshooting procedures in Section 2.6
2. If an error is detected when using the TV-out connection, perform the TV-Out Failure
Troubleshooting procedures in Section 2.7
3. If an error is detected when using the modem, perform the Modem Troubleshooting
procedures in Section 2.11
4. If an error is detected when using the express card unit, perform the express card
Troubleshooting procedures in Section 2.12
5. If an error is detected when using the Wireless LAN, perform the Wireless LAN
Troubleshooting procedures in Section 2.13
6. If an error is detected when using the camera, perform the camera Troubleshooting
procedures in Section 2.14
7. If an error is detected when using the Bluetooth, perform the Bluetooth
Troubleshooting procedures in Section 2.15
8. If an error is detected when using the Bridge Media slot, perform the Bridge Media
slot Troubleshooting procedures in Section 2.16
9. If an error is detected when using the CRT, perform the CRT failure troubleshooting
procedures in Section 2.19.
10. If an error is detected when using the HDMI TV, perform the HDMI CEC
troubleshooting procedures in Section 2.19.
11. If an error is detected when using the MIC, perform the MIC troubleshooting
procedures in Section 2.20
12. If an error is detected when using the Finger print, perform the Finger printer
troubleshooting procedures in Section 2.21
13. If an error is detected when using the E-SATA, perform the E-SATA troubleshooting
procedures in Section 2.22
14. If an error is detected when using the felica card, perform the Felica troubleshooting
procedures in Section 2.23
15. If an error is detected when using the JET, perform the JET troubleshooting
procedures in Section 2.24
16. If an error is detected when using the Sleep charge, perform the Sleep & Charge
troubleshooting procedures in Section 2.26
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17. If an error is detected when using the CIR, perform the CIR troubleshooting
procedures in Section 2.27
18. If an error is detected when using the Sleep & Play music, perform the Sleep & Play
music troubleshooting procedures in Section 2.28
19. If an error is detected when using the Wimax, perform the Wimax troubleshooting
procedures in Section 2.29
20. If an error is detected when using the 3G, perform the 3G troubleshooting procedures
in Section 2.30
21. If an error is detected when using the Ambient Light Sensor, perform the Ambient
Light Sensor troubleshooting procedures in Section 2.32
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2.3 Power Supply Troubleshooting
START
Check Power Supply Status
(Procedure 1)
Are the DC-IN and
Battery LEDs lit?
Replace adaptor / battery
(Procedure 2)
Check power supply
connections
(Procedure 3)
Can you turn the
computer on?
Run diagnostic program
(Procedure 4)
Perform internal connection
check
Are the internal power
connections secure?
(Procedure 5)
Replace system board
END
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Figure 2-2 Power Supply Troubleshooting Process
The power supply controls many functions and components. To determine if the power
supply is functioning properly, start with Procedure 1 and continue with the other Procedures
as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures
described in this section are:
Procedure 1: Power status check
Procedure 2: Adaptor / battery replacement
Procedure 3: Power supply connection check
Procedure 4: Diagnostic check
Procedure 5: Internal connection check
Procedure 1
Power Status Check
The following LEDS indicate the power supply status:
Battery LED
DC-IN LED
The power supply controller displays the power supply status through the Battery and the DC-
IN LEDS as listed in the tables below.
Table 2-1 Battery LED
Battery State
LED colors
Definition
Charging
Amber, solid on
White, solid on
Amber color off
Battery charging with AC.
Battery fully charged by AC
Battery abnormal stop charging with AC
(Bad cell/ Overheated)
Discharging
Amber, blinking
Battery within low state: 12 minutes
remaining
(LED on for 1 second
every 4 seconds)
Amber, blinking
Battery within critical low state: 3
minutes remaining. The system is
protected and cannot be re-powered on
without the AC power connected.
(LED on for 1 second
every 2 seconds)
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Amber color off
Battery not in low or critical low state;
It’s in discharging state
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Table 2-2 DC-IN LED
AC-IN LED
Solid on
Off
Power supply status
AC power exists (LED is solid White).
No AC power exists.
To check the power supply status, install a battery pack and connect an AC adaptor to the
DC-IN port on the computer and to a power supply.
If the DC-IN LED or Battery LED is not lit, go to Procedure 2.
Procedure 2
Adaptor / battery replacement
A faulty adaptor may not supply power or may not charge the battery. Perform Check 1.
Check 1 Connect a new AC adaptor. If the problem is not resolved, go to Check 2.
Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3.
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2 Troubleshooting Procedures
Procedure 3
Power supply connection check
The power supply wiring diagram is shown below:
ACadaptorcord
ACpowercord
AC
adaptor
System
board
Battery
Any of the connectors may be disconnected. Perform Check 1.
Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for
breaks. If the power cord is damaged, connect a new AC power cord. If there is
no damage, go to Check 2.
Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the
DC-IN socket, AC adaptor inlet and wall outlet. If these cables are connected
correctly, go to Check 3.
Check 3 Make sure that the DC-IN input port socket is firmly secured to the system board
of the computer.
• If the DC-IN input socket is loose, go to Procedure 5.
• If it is not loose, go to Check 4.
Check 4 Use a multi-meter to make sure that the AC adaptor output voltage is close to 19
V. If the output is several percent lower than 19 V, go to Check 5. If the output
is close to 19 V, go to Check 6.
Check 5 Connect a new AC adaptor or AC power cord.
• If the DC-IN LED does not light, go to Procedure 4.
• If the battery LED does not light, go to Check 6.
Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is
properly installed and the battery LED still does not light, go to Procedure 4.
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2 Troubleshooting Procedures
Procedure 4
Diagnostic check
The power supply may not charge the battery pack. Perform the following procedures:
1. Reinstall the battery pack.
2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to
Procedure 5.
3. Run the Diagnostic test following the procedures described in Chapter 3, Tests and
Diagnostics. If no problem is detected, the battery is functioning normally.
Procedure 5
Replacement check
The system board may be disconnected or damaged. Disassemble the computer following the
steps described in Chapter 4, Replacement Procedures. Check the connection between the AC
adaptor and the system board. After checking the connection, perform Check 1:
Check 1 Use a multi-meter to make sure that the fuses on the system board are not blown.
If a fuse is not blown, go to Check 2. If a fuse is blown, go to Check 3.
Check 2 Make sure that the battery cable is firmly connected to the system board. If it is
connected firmly, go to Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2 Troubleshooting Procedures
2.4 Display Troubleshooting
S T A R T
P erform external display check
(P rocedure 1)
D oes the external
display function ok?
P erform diagnostic check
(P rocedure 2)
D isplay is not
faulty. C ontinue
troubleshooting-
refer to F igure 2-1
W as a display
problem detected?
P erform connector and
replacem ent check
(P rocedure 3)
R eplace system board
E N D
Figure 2-3 Display troubleshooting process
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2 Troubleshooting Procedures
This section describes how to determine if the computer’s display is functioning properly.
The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other
procedures as instructed.
Procedure 1: External display check
Procedure 2: Diagnostic check
Procedure 3: Connector and replacement check
Procedure 1
External display check
Connect an external display to the computer’s external monitor port, and then boot the
computer. The computer automatically detects the external display.
If the external display works correctly, the internal LCD may be damaged. Go to Procedure 3.
If the external monitor appears to have the same problem as the internal monitor, the system
board may be damaged. Go to Procedure 2.
Procedure 2
Diagnostic check
The Display Test program is stored on the computer’s Diagnostics disk. This program checks
the display controller on the system board. Insert the Diagnostics disk in the computer’s
floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and
Diagnostics for details.
If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning
properly.
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2 Troubleshooting Procedures
Procedure 3
Connector and replacement check
The LCD module and system board are connected to the display circuits. Any of these
components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions
on how to disassemble the computer and then perform the following checks:
Check 1 Make sure the DDR RAM module is seated properly. Test display again. If the
problem still exits, replace the DDR RAM module. If the problem still exists,
perform Check 2.
Check 2 Replace the LCD module with a new one and test display again. If the problem
still exists, perform Check 3.
Check 3 Replace the LCD/FL cable with a new one and test display again. If the problem
still exists, perform Check 4.
Check 4 Replace the CPU with another of the same specifications. If the problem still
exists, perform Check 5.
Check 5 The system board may be damaged. Replace it with a new one.
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2 Troubleshooting Procedures
2.5 Keyboard Troubleshooting
S T A R T
P e r f o r m d i a g n o s t i c c h e c k
( P r o c e d u r e 1 )
K e y b o a r d i s n o t
f a u l t y . C o n t i n u e
t r o u b l e s h o o t i n g - r e f e r
t o F i g u r e 2 - 1
W a s a k e y b o a r d
p r o b l e m d e t e c t e d ?
P e r f o r m c o n n e c t o r a n d
r e p l a c e m e n t c h e c k
( P r o c e d u r e 2 )
R e p l a c e s y s t e m b o a r d
E N D
Figure 2-4 Keyboard troubleshooting process
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2 Troubleshooting Procedures
To determine if the computer’s keyboard is functioning properly, perform the following
procedures. Figure 2-4 outlines the process. Start with Procedure 1 and continue with the
other procedures as instructed.
Procedure 1: Diagnostic check
Procedure 2: Connector and replacement check
Procedure 1
Diagnostic check
Run the test and Diagnostics Program, which will automatically execute the Keyboard Test.
Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 2. If an error does not occur, the keyboard is
functioning ok.
Procedure 2
Connector and replacement check
The keyboard and/or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures and perform
the following checks.
Check 1 Make sure the keyboard cable is firmly connected to the system board.
If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still
an error, go to Check 2.
Check 2 The keyboard may be damaged. Replace it with a new one following the
instructions in Chapter 4.
If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2 Troubleshooting Procedures
2.6 External USB Devices Troubleshooting
S T A R T
P e r f o r m e x t e r n a l d e v i c e
a n d c o n n e c t io n c h e c k
( P r o c e d u r e 1 )
D o e s t h e d e v i c e f u n c t io n
c o r r e c t ly w h e n
c o n n e c t e d to a d i f f e r e n t
U S B p o r t ?
O r i g i n a l U S B
d e v i c e i s
f a u l ty
D o e s a n a l t e r n a t i v e U S B
d e v i c e f u n c t io n c o r r e c tl y ?
R e p l a c e s y s t e m b o a r d
( P r o c e d u r e 2 )
E N D
Figure 2-5 External USB device troubleshooting process
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2 Troubleshooting Procedures
To determine if the computer’s external USB devices are functioning properly, perform the
following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: External device and connection check
Procedure 2: Replace system board
Procedure 1
External device and connection check
The USB device may be damaged or the connection may be faulty. Use windows application to
check device can work fine or not. If an error is located, go to Perform Check 1. If an error does not
occur, the USB is functioning ok.
Check 1 Make sure USB device cable is firmly plugged into one of the USB sockets. If the cable
is connected correctly, go to Check 2.
Check 2 Plug the USB device into another USB socket (there are three in all). If the USB device
still does not work, go to Check 4.
If the device functions correctly when connected to another USB port, go to Check 3.
Check 3 Make sure that the USB socket is firmly secured to the system board of the computer. If
the malfunction remains, the system board or USB small board may be damaged. Go to
Procedure 2.
Check 4 Connect an alternative USB device to one of the computer’s USB ports, and then boot
the computer. The computer automatically detects the external device.
If the alternative USB device works correctly, the original device may be damaged and should be
replaced.
If the alternative USB device appears to have the same problem as the original device, the system
board or USB small board may be damaged. Go to Procedure 2.
Procedure 2
Replace system board
If the error persists, the system board or USB small board may be damaged. Replace it with a new
one following the instructions in Chapter 4.
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2 Troubleshooting Procedures
2.7 TV-Tuner Failure Troubleshooting
P e rfo rm T V T u n e r B -C A S
ca rd c o n n ec tio n c h e ck
(p ro c ed u re 4 )
S T A R T
D o es re p la ce m e n t B -
C A S c ard fu n ctio n
p ro p e rly ?
R e p la c e
B -C A S
c a rd
P erfo rm T V T u n er C a b le
co n n e ctio n ch e ck
(P ro c e d u re 1 )
D o e s rep la c em e n t T V
T u n e r ca b le fu n c tio n
p ro p erly ?
R ep la c e
T V T u n er
c a b le
P e rfo rm B -C A S c a rd slo t
c h e ck
(P ro c e d u re 5 )
P erfo rm T V T u n er A n te n n a
co n n e ctio n ch e ck
(P ro c e d u re 2 )
R e p la c e
B -C A S
slo t
D o es re p la ce m e n t B -
C A S c ard fu n ctio n
p ro p e rly ?
D o e s re p lac e m en t T V
T u n e r A n ten n a fu n c tio n
p ro p erly ?
R ep la c e
T V T u n er
A n te n n a
P erfo rm T V T u n er M o d u le
c o n n e ctio n c h e ck
(P ro c e d u re 3 )
D o e s rep la c em e n t T V
T u n er M o d u le fu n c tio n
p ro p erly ?
R ep la c e
T V T u n er
M o d u le
R e p la ce sy ste m b o a rd
E N D
Figure 2-6 TV-out troubleshooting process
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To determine if the computer’s TV Tuner port is functioning properly, perform the following
procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as instructed.
Procedure 1: TV Tuner cable connection check
Procedure 2: TV Tuner Antenna connection check
Procedure 3: TV Tuner Module connection check
Procedure 1
TV tuner Cable connection check
The TV Tuner cable may be damaged or the connections may be loose. Use windows
application to check device can work fine or not. If an error is located, Perform Check 1:
Check 1 Make sure TV Tuner cable is firmly plugged into both the TV Tuner set and the
TV Tuner port of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the TV Tuner port is firmly secured to the system board of the
computer. If the malfunction remains, go to Check 3.
Check 3 The TV Tuner cable may be damaged. Replace with a good cable. If the
malfunction remains, go to Procedure 2.
Procedure 2
TV tuner Antenna connection check
The TV Tuner Antenna may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure TV Tuner Antenna is firmly plugged into both the TV Tuner Module.
If the antenna is connected correctly, go to Check 2.
Check 2 Try connecting a different TV tuner Antenna to the computer. If the replacement
TV tuner Antenna works, the original Antenna may be damaged. If the
replacement Antenna does not work the TV tuner Module may be damaged. Go to
Procedure 4.
Procedure 3
TV Tuner Module Connection check
The TV Tuner Module connect may be faulty. Perform Check 1:
Check 1 Check the TV Tuner Module is firmly plugged into system board, if connection
was correctly, go to check 2.
Check 2 Try connecting a different TV tuner Module to the computer. If the replacement
TV tuner Module works, the original Module may be damaged. If the replacement
Module does not work the system board may be damaged. Replace it with a new
one following the instructions in Chapter 4.
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2 Troubleshooting Procedures
2.8 Touch Pad Troubleshooting
S T A R T
P e r f o r m T o u c h p a d
c h e c k
( P r o c e d u r e 1 )
D o e s T o u c h p a d
f u n c t i o n o k ?
P e r f o r m d i a g n o s t i c
c h e c k
( P r o c e d u r e 2 )
T o u c h p a d i s n o t
f a u l t y . C o n t i n u e
t r o u b l e s h o o t i n g
- r e f e r t o F i g u r e
2 - 1
W a s a T o u c h p a d
p r o b l e m d e t e c t e d ?
P e r f o r m c o n n e c t o r a n d
r e p l a c e m e n t c h e c k
( P r o c e d u r e 3 )
R e p l a c e s y s t e m b o a r d
E N D
Figure 2-7 Touchpad troubleshooting process
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2 Troubleshooting Procedures
To determine if the computer’s built-in Touchpad is functioning properly, perform the
following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: Diagnostic test
Procedure 2: Touchpad connection check
Procedure 3: Touchpad replacement check
Procedure 1
Diagnostic test
Run the Diagnostic Program, which will automatically execute the Touchpad test. (Refer to
Chapter 3 system configuration check), Tests and Diagnostics for more information on the
program.
If an error is located, go to Procedure 2. If an error is not located, the Touchpad function is
functioning properly.
Procedure 2
Touchpad connection check
The Touchpad is connected via the Touchpad FPC to the system board. Make sure the
Touchpad FPC cable is firmly connected to the Touchpad and system board. Refer to Chapter
4, Replacement Procedures, for instructions on how to disassemble the computer and then
perform the following checks.
If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or
there is still an error, go to Procedure 3.
Procedure 3
Touchpad replacement check
The Touchpad unit or FPC may be defective or damaged. Replace each with a new one
following the steps in Chapter 4. If the free-Dos test is still not functioning properly, replace
the system board with a new one following the steps in Chapter 4.
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2 Troubleshooting Procedures
2.9 Speaker Troubleshooting
S T A R T
P e rfo rm a u d io so u rc e te st
(P ro c e d u re 1 )
S p e a k e rs a re n o t
fa u lty . C o n tin u e
tro u b le sh o o tin g -
se e F ig u re 2 -1
D o a ll so u rc e s h a v e
sa m e p ro b le m ?
P e rfo rm e a rp h o n e te st
(P ro c e d u re 2 )
D o e a rp h o n e s
fu n c tio n c o rre c tly ?
Y e s
P e rfo rm c o n n e c tio n c h e c k
(P ro c e d u re 3 )
N o
P e rfo rm re p la c e m e n t
c h e c k
(P ro c e d u re 4 )
R e p la c e sy ste m b o a rd
E N D
Figure 2-8 Speaker troubleshooting process
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2 Troubleshooting Procedures
To determine if the computer’s built-in speakers are functioning properly, perform the
following procedures. Figure 2-8 outlines the process. First adjust the speaker volume to an
appropriate level. Start with Procedure 1 and continue as instructed.
Procedure 1: Audio source test
Procedure 2: Earphone test
Procedure 3: Connection check
Procedure 4: Replacement check
Procedure 1
Audio source test
Try different audio sources (e.g. an audio CD and digital music file) to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in
the source devices. If all have the same problem, continue with Procedure 2.
Procedure 2
Earphone test
Connect a set if earphones or external speakers. If these function correctly, go to Procedure 3.
If they do not function correctly, the system board may be defective or damaged. Replace it
with a new one.
Procedure 3
Connection check
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and make sure the speaker cable is firmly connected to the audio board. If the
stereo speakers are still not functioning properly, go to Procedure 4.
Procedure 4
Replacement check
If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged.
Replace them with new ones. If the stereo speakers still do not work properly, try replacing in
turn the audio board and system board.
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2 Troubleshooting Procedures
2.10 Optical Drive Troubleshooting
START
Perform audio CD check
(Procedure 1)
Perform drive-
cleaning check
(Procedure 2)
No
Audio CD functions ok?
Yes
Perform software check
(Procedure 3)
Perform diagnostic test
(Procedure 4)
Perform connection and
replacement check
(Procedure 5)
Replace system board
END
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2 Troubleshooting Procedures
Figure 2-9 Optical drive troubleshooting process
This section describes how to determine if the computer’s internal optical drive is functioning
properly. The Satellite/Satellite Pro A660/A665/A667 Series/Dynabook TX/AX Series
Maintenance Manual module bays can accommodate the following optical drives:
DVD SuperMulti supporting +-R Double Rayer
Blue-Ray ODD supporting
Figure 2-9 outlines the process. Perform the steps below starting with Procedure 1 and
continue with the other procedures as required.
Procedure 1: Audio CD test
Procedure 2: Drive cleaning check
Procedure 3: Software check
Procedure 4: Connection and replacement check
Procedure 1
Audio CD check
First, insert an audio CD into the CD/DVD drive. Use windows application to check device
can work fine or not. If it works, the problem is not with the drive. Go to Procedure 3. If the
audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not
light when the disc is played and the drive gives no response, go straight to Procedure 3.
Procedure 2
Drive cleaning check
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning
product instructions. If the problem persists, go to Procedure 3.
Procedure 3
Software check
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.
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Procedure 4
Connection check and replacement check
The optical drive connects to the system board. The drive may be disconnected, or the drive
or system board may be damaged. Disassemble the computer following the steps described in
Chapter 4, Replacement Procedures, and perform the following checks:
Check 1 Make sure the drive is firmly connected to the system board. If the connection is
good and there is still an error, go to Check 2.
Check 2 The drive or drive cable may be defective or damaged. Replace each with a new
one following the steps in Chapter 4, Replacement Procedures. If the drive is still
not functioning properly, perform Check 3.
Check 3 The system board may be damaged. Replace it with new one following the
instructions in Chapter 4, Replacement Procedures.
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2Troubleshooting Procedures
2.11 Modem Troubleshooting
START
Perform telephone line
connection check
(Procedure 1)
Check / replace
telephone line and
connections
Computer unable to
detect telephone signal?
Yes
No
Perform connection check
(Procedure 2)
Perform replacement
check
(Procedure 3)
Replace system board
END
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2Troubleshooting Procedures
Figure 2-10 Modem troubleshooting process
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2Troubleshooting Procedures
This section describes how to determine if the computer's modem is functioning properly.
Figure 2-10 outlines the process. Perform the steps below starting with Procedure 1 and
continuing with the other procedures as required.
Procedure 1: Telephone line connection check
Procedure 2: Modem card connection check
Procedure 3: Modem card replacement check
Procedure 1
Telephone line connection check
The telephone cable may be damaged or the connections may be loose. Use windows
application to check device can work fine or not. Attempt to connect the computer to a
network through using the modem. If the modem does not function at all, go to Procedure 3.
If the attempt fails because the computer detects no telephone signal, the fault may be in the
telephone cable, the wall socket or the modem port. Perform Check 1:
Check 1 Make sure telephone cable is firmly plugged into both the telephone wall socket
and the modem port of the computer. If the cable is connected correctly, go to
Check 2.
Check 2 Make sure the modem port is firmly secured to the system board of the computer.
If the malfunction remains, go to Check 3.
Check 3 The telephone cable may be damaged. Replace with a good cable. If the
malfunction remains, go to Procedure 2.
Procedure 2
Modem card connection check
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and ensure that the modem card is well connected to the system board. If the
problem persists, perform Procedure 3.
Procedure 3
Modem replacement check
The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the
system board may be defective or damaged. Replace the System Board with a new one
following the steps in Chapter 4, Replacement Procedures.
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2Troubleshooting Procedures
2.12 Express card Troubleshooting
S TA R T
P erform E xpress card test
(P rocedure 1)
D o errors occu r du ring
E xpress card test?
E xp ress card u nit
is no t faulty .
N o
Y es
P erform E xp ress card so cket
replacem ent check
(P rocedure 2)
R ep lace system b oard
E N D
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Figure 2-11 Express card troubleshooting process
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2Troubleshooting Procedures
This section describes how to determine if the Express card player is functioning properly.
The process is summarized in Figure 2-11. Perform the steps below starting with Procedure 1
and continuing with the other procedures as required.
Procedure 1: Express card test
Procedure 2: Express card socket replacement check
Procedure 1
Express card test
The Express test card contains an Express test program. Use windows application to check
device can work fine or not. Ensure the card in fully inserted into the socket before running
the program.
If an error occurs during the Express card test, perform Procedure 2. If no error occurs, it is
likely that the original PC card was faulty.
Procedure 2
Express card socket replacement check
The Express card socket may be damaged or defective, for instance the socket pins can be
bent. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and replace the socket. If the problem persists, the system board may be defective
or damaged. Replace the system board with a new one following the steps in Chapter 4.
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2Troubleshooting Procedures
2.13 Wireless LAN Troubleshooting
START
Perform Wireless LAN connection check
(Procedure 1)
Wireless LAN system
is not faulty. Continue
troubleshooting - refer
to Figure 2-10
Was a wireless LAN problem delected?
No
Yes
Perform connector and replacement check
(Procedure 2)
Replace wireless LAN antenna/unit
Replace system board
END
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2Troubleshooting Procedures
Figure 2-12 Wireless LAN troubleshooting process
Notes: W/L Antenna assemble rule as below:
Color of antenna Assemble location
White antenna
Black antenna
Main/1
Aux/2
The wireless LAN antenna wire, wireless LAN unit or system board may each be the source
of a wireless LAN fault. Any of these components may be damaged. To determine if the
computer’s wireless LAN system is functioning properly, perform the following procedures.
Figure 2-12 outlines the process. Start with Procedure 1 and continue with the other
procedures as instructed.
Procedure 1:
Procedure 2:
Wireless LAN connection test
Connector and replacement check
Wireless LAN connection check
Procedure 1
PLS use windows application. If an error is located, go to Procedure 2. If an error is not
located, the wireless LAN system is functioning properly.
Procedure 2
Connector and replacement check
The wireless LAN antenna, wireless LAN unit or system board may be disconnected or
damaged. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that the wireless LAN antenna is firmly connected to the Wireless
LAN module (refer to Chapter 4 for instructions) and that the wireless LAN
module is securely slotted into the system board. If the problem persists, go to
Check 2.
Check 2 Check that the wireless communication switch is turned to “On”, and then make
sure that the wireless communication LED on the front panel is light. If the LED
is light but the wireless LAN function is still faulty, the antenna may be damaged.
Replace with a new antenna following the steps in Chapter 4, Replacement
Procedures. If the problem persists, or if the wireless LAN LED is not light when
the wireless communication switch is turned to “On”, go to Check 3.
Check 3 The wireless LAN unit may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 4.
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Check 4 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.14 Camera Troubleshooting
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Figure 2-13 Camera troubleshooting process
The Camera board or system board may be the reason of a Camera fault. Either of these two
components may be damaged. To determine if the computer’s Camera is functioning
properly, perform the following procedures. Figure 2-13 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Windows Application test
Procedure 2: Connector and replacement check
Procedure 1
Windows Application test
Run the functioning Program in windows, which will display the Camera test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the
Camera system is functioning properly.
Procedure 2
Connector and replacement check
The Camera board or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
the following checks.
Check 1 Make sure that the Camera board FFC is securely slotted into the system board. If
the problem persists, go to Check 2.
Check 2 The Camera board may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.15 Bluetooth Troubleshooting
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Figure 2-14 Bluetooth troubleshooting process
The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a
Bluetooth fault. Any of these components may be damaged. To determine if the computer’s
Bluetooth is functioning properly, perform the following procedures. Figure 2-14 outlines the
process. Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Windows Application test
Procedure 2: Connector and replacement check
Procedure 1
Windows Application test
PLS use windows application to check device can work fine or not. If an error is located, go
to Procedure 2. If an error is not located, the Bluetooth system is functioning properly.
Procedure 2
Connector and replacement check
The Bluetooth, antenna module or system board may be disconnected or damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that the Bluetooth antenna is firmly connected to the Bluetooth module
(refer to Chapter 4 for instructions) and that the Bluetooth FFC is securely slotted
into the system board. If the problem persists, go to Check 2.
Check 2 Check that the Bluetooth communication switch is turned to “On”, then make sure
that the communication LED on the left panel is lit. If the LED is lit but the
Bluetooth function is still faulty, the antenna module may be damaged. Replace
with a new antenna following the steps in Chapter 4, Replacement Procedures. If
the problem persists, or if the Bluetooth communication LED is not lit when the
Bluetooth communication switch is turned to “On”, go to Check 3.
Check 3 The Bluetooth module may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 4.
Check 4 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.16 Bridge Media Slot Troubleshooting
START
Perform Bridge Media Slot test
(Procedure 1)
Do errors occur during
Bridge Media Slot test?
Bridge Media Slot
unit is not faulty.
No
Yes
Bridge Media Slot socket
replacement check
(Procedure 2)
Replace system board
END
Figure 2-15 5 in 1 card troubleshooting process
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This section describes how to determine if the Bridge Media Slot player is functioning
properly. The process is summarized in Figure 2-15. Perform the steps below starting with
Procedure 1 and continuing with the other procedures as required.
Procedure 1: Bridge Media Slot test
Procedure 2: Bridge Media Slot replacement check
Procedure 1
Bridge Media Slot test
The Bridge Media Slot test PLS Use windows application to check device can work fine or
not. Ensure the card in fully inserted into the socket before running the program.
If an error occurs during the Bridge Media Slot test, perform Procedure 2. If no error occurs,
it is likely that the original Bridge Media Slot was faulty.
Procedure 2
Bridge Media Slot socket replacement check
The Bridge Media Slot socket may be damaged or defective, for instance the socket pins can
be bent. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and replace the socket. If the problem persists, the system board may be defective
or damaged. Replace the system board with a new one following the steps in Chapter 4.
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2.17 HDD/SSD Troubleshooting
Figure 2-16 HDD/SDD troubleshooting process
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The HDD/SSD or system board may be the reason of a HDD/SSD fault. Either of these two
components may be damaged. To determine if the computer’s HDD/SDD is functioning
properly, perform the following procedures. Figure 2-16 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Diagnostic test
Procedure 2: Connector and replacement check
Procedure 1
Diagnostic test
Run the Diagnostic Program, which will automatically execute the HDD/SSD R/W test.
(Refer to Chapter 3 system configuration check), Tests and Diagnostics for more information
on the program.
If an error is located, go to Procedure 2. If an error is not located, the HDD/SSD function is
functioning properly.
Procedure 2
Connector and replacement check
The HDD module or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
the following checks.
Check 1 Make sure that the HDD module is securely slotted into the system board. If the
problem persists, go to Check 2.
Check 2 The HDD module may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.18 CRT Troubleshooting
S T A R T
P e r f o r m C R T c o n n e c t i o n
c h e c k
( P r o c e d u r e 1 )
D o e s r e p l a c e m e n t
C R T c a b l e
f u n c t i o n p r o p e r l y ?
R e p l a c e C R T
c a b l e
P e r f o r m C R T s e t c h e c k
( P r o c e d u r e 2 )
U s e d i f f e r e n t
C R T s e t
C R T f u n c t i o n i n g o k ?
C h e c k C R T
P o r t
c o n n e c t i o n
R e p l a c e s y s t e m b o a r d
E N D
Figure 2-17 CRT troubleshooting process
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To determine if the computer’s CRT port is functioning properly, perform the following
procedures. Figure 2-17 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: CRT connection check
Procedure 2: CRT set check
Procedure 1
CRT connection check
The CRT cable may be damaged or the connections may be loose. Use windows application
to check device can work fine or not. Perform Check 1:
Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port
of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the CRT port is firmly secured to the system board of the computer. If
the malfunction remains, go to Check 3.
Check 3 The CRT cable may be damaged. Replace with a good cable. If the malfunction
remains, go to Procedure 2.
Procedure 2
CRT set check
The CRT set may be faulty. Perform Check 1:
Check 1 Try using the set for CRT reception. If it does not work, the set may be damaged.
If the set does work, perform Check 2.
Check 2 Try connecting a different CRT to the computer. If the replacement CRT works,
the original set may be damaged. If the replacement set does not work the system
board may be damaged. Replace it with a new one following the instructions in
Chapter 4.
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2.19 HDMI CEC Troubleshooting
S T A R T
P e rfo rm H D M I c o n n e c tio n
c h e c k
(P ro c e d u re 1 )
D o e s re p la c e m e n t H D M I
c a b le
fu n c tio n p ro p e rly ?
R e p la c e H D M I
c a b le
P e rfo rm H D M I s e t c h e c k
(P ro c e d u re 2 )
U s e d iffe re n t
H D M I s e t
H D M I fu n c tio n in g o k ?
R e p la c e s y s te m b o a rd
E N D
Figure 2-18 HDMI troubleshooting process
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To determine if the computer’s HDMI port is functioning properly, perform the following
procedures. Figure 2-18 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: HDMI connection check
Procedure 2: HDMI set check
Procedure 1
HDMI CEC connection check
The HDMI cable may be damaged or the connections may be loose. Use windows application
to check device can work fine or not. Perform Check 1:
Check 1 Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI
port of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the HDMI port is firmly secured to the system board of the computer.
If the malfunction remains, go to Check 3.
Check 3 The HDMI cable may be damaged. Replace with a good cable. If the malfunction
remains, go to Procedure 2.
Procedure 2
HDMI set check
The HDMI TV set may be faulty. Perform Check 1:
Check 1 Try using the set for television reception. If it does not work, the set may be
damaged. If the set does work, perform Check 2.
Check 2 Try connecting a different television to the computer. If the replacement
television works, the original set may be damaged. If the replacement set does not
work the system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.20 MIC Troubleshooting
Figure 2-19. MIC troubleshooting process
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The MIC line or system board may be the reason of a MIC fault. Either of these two
components may be damaged. To determine if the computer’s MIC is functioning properly,
perform the following procedures. Figure 2-19 outlines the process. Start with Procedure 1
and continue with the other procedures as instructed.
Procedure 1: Windows Application test
Procedure 2: Connector and replacement check
Procedure 1
Windows Application test
Run the functioning Program (record.exe) on Windows model, which will display the MIC
test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the MIC
module functioning is properly.
Procedure 2
Connector and replacement check
The MIC line or system board may be disconnected or damaged. Disassemble the computer
following the steps described in Chapter 4, Replacement Procedures, and perform the
following checks.
Check 1 Make sure that the MIC line is securely slotted into the system board. If the
problem remains, go to Check 2.
Check 2 The MIC line may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.21 Finger printer troubleshooting
Figure 2-20 Finger printer troubleshooting process
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The Finger printer board or system board may be the reason of a finger printer fault. Either of
these two components may be damaged. To determine if the computer’s Finger printer is
functioning properly, perform the following procedures. Figure 2-20 outlines the process.
Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: windows application test
Procedure 2: Connector and replacement check
Procedure 1
windows application test
Use windows application to check device can work fine or not .If an error is located, go to
Procedure 2. If an error is not located, the Finger printer system is functioning properly.
Procedure 2
Connector and replacement check
The Finger printer board or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
the following checks.
Check 1 Make sure that the Finger printer board FFC is securely slotted into the system
board. If the problem persists, go to Check 2.
Check 2 The Finger printer board may be damaged. Replace it with a new one following
the instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.22 E-SATA Troubleshooting
START
Perform E-SATA device check
(Procedure 1)
Is E-SATA transmission ok?
Yes
Perform diagnostic check
(Procedure 2)
E-SATA port and
transmission are not
faulty. Continue
No
Was an E-SATA problem detected?
No
troubleshooting - refer
to Figure 2.1
Yes
Perform connection and replacement check
(Procedure 3)
Replace system board
END
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Figure 2-21 E-SATA troubleshooting process
To determine if the computer’s E-SATA system is functioning properly, perform the
following procedures. Figure 2-21 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.
Procedure 1: E-SATA device check
Procedure 2: Windows Application check
Procedure 3: Connection and replacement check
Procedure 1
E-SATA device check
Connect an E-SATA device to the computer’s E-SATA port, and then boot the computer for
Windows7. The computer should automatically detect the E-SATA device. Check whether
the device can transmit data to the computer.
If the device is able to communicate with the computer, the problem may be intermittent or
connections may be faulty. Go to Procedure 2.
If communication is impaired, there may be a faulty connection. Go to Procedure 3.
Procedure 2
Windows Application check
Run the Windows Application, which will automatically execute the E-SATA port test for
transmission, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 3. If an error does not occur, the E-SATA port is
functioning properly.
Procedure 3
Connection and replacement check
The transmission cable may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure the transmission cable is firmly plugged into both the E-SATA -
compatible device and the E-SATA port of the computer. If the cable is connected
correctly, go to Check 2.
Check 2 Make sure the E-SATA port is firmly secured to the system board of the
computer. If the malfunction persists, go to Check 3.
Check 3 The transmission cable may be damaged. Replace with a good cable. If the
malfunction persists, go to Check 4
Check 4 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.23 Felica Troubleshooting
Figure 2-22 Felica troubleshooting process
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To determine if the computer’s built-in Felica is functioning properly, perform the following
procedures. Figure 2-22 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: Felica connection check
Procedure 2: Felica replacement check
Procedure 1
Felica connection check
The Felica is connected via the Felica FPC to the system board. Make sure the Felica FPC
cable is firmly connected to the Felica and system board. Refer to Chapter 4, Replacement
Procedures, for instructions on how to disassemble the computer and then perform the
following checks.
Use windows application to check device can work fine or not .If an error is located, make
sure the connection was ok. If any of the connections are loose, reconnect firmly. If any of
the connections is damaged, or there is still an error, go to Procedure 2.
Procedure 2
Felica replacement check
The Felica unit or FPC may be defective or damaged. Replace each with a new one following
the steps in Chapter 4. If the Felica is still not functioning properly, replace the system board
with a new one following the steps in Chapter 4.
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2.24 JET Troubleshooting
Figure 2-23 JET troubleshooting process
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The JET antenna wire, JET module or system board may be the reason of a JET fault. Any of
these components may be damaged. To determine if the computer’s JET is functioning
properly, perform the following procedures. Figure 2-23 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Windows Application check
Procedure 2: Connector and replacement check
Procedure 1
Windows Application check
PLS use windows application to check device can work fine or not. If an error is located, go
to Procedure 2. If an error is not located, the Bluetooth system is functioning properly.
Procedure 2
Connector and replacement check
The JET, antenna module or system board may be disconnected or damaged. Disassemble
the computer following the steps described in Chapter 4, Replacement Procedures, and
perform the following checks.
Check 1 Make sure that the JET antenna is firmly connected to the JET module (refer to
Chapter 4 for instructions) and that the JET cable is securely slotted into the
system board. If the problem persists, go to Check 2.
Check 2 Check that the JET communication switch is turned to “On”, and then make sure
that the communication LED on the left panel is lit. If the LED is lit but the JET
function is still faulty, the antenna module may be damaged. Replace with a new
antenna following the steps in Chapter 4, Replacement Procedures. If the problem
persists, or if the JET communication LED is not lit when the JET communication
switch is turned to “On”, go to Check 3.
Check 3 The JET module may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 4.
Check 4 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.25 3D Sensor Troubleshooting
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Figure 2-24 3D sensor troubleshooting process
The operation or system board may be the reason of 3D sensor fault. Either of these two may
be damaged. To determine if the computer’s 3D is functioning properly, perform the
following procedures. Figure 2-24 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.
Procedure 1: Diagnostic test
Procedure 2: Replacement check
Procedure 1
Diagnostic test
Run the functioning Program on Windows model, which will display the 3D test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the 3D
functioning is properly.
Procedure 2
Replacement check
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that 3D sensor test operation is correct, go to Check 2.
Check 2 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.26 Sleep & Charge Troubleshooting
Figure 2-25 Sleep & Charge troubleshooting process
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The system board may be the reason of a Sleep & Charge fault. The system board may be
damaged. To determine if the computer’s Sleep & charge is functioning properly, perform the
following procedures. Figure 2-25 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.
Procedure 1: windows application test
Procedure 2: Replacement check
Procedure 1
windows application test
Use windows application to check function can work fine or not. If tests and diagnostics
result abnormal go to Procedure 2. If an error is not located, the Sleep & charge is functioning
properly.
Procedure 2
Replacement check
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that Sleep & Charge test operation is correct, go to Check 2.
Check 2 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.27 CIR Troubleshooting
Figure 2-26 CIR troubleshooting process
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The system board may be the reason of a CIR fault. The system board may be damaged. To
determine if the computer’s CIR is functioning properly, perform the following procedures.
Figure 2-27 outlines the process. Start with Procedure 1 and continue with the other
procedures as instructed.
Procedure 1: Windows Application test
Procedure 2: Connector and replacement check
Procedure 1
Windows Application test
Play MP3 in windows, use remote control to check the device can work fine or not.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the CIR
module functioning is properly.
Procedure 2
Connector and replacement check
The CIR system board may be disconnected or damaged. Disassemble the computer
following the steps described in Chapter 4, Replacement Procedures, and perform the
following checks.
Check 1 Make sure that CIR operation is correct, go to Check 2.
Check 2 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.28 Sleep & Play music Troubleshooting
Figure 2-27 Sleep & Play music troubleshooting process
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The system board may be the reason of a Sleep & Play music fault. The system board may be
damaged. To determine if the computer’s Sleep & Play music is functioning properly,
perform the following procedures. Figure 2-25 outlines the process. Start with Procedure 1
and continue with the other procedures as instructed.
Procedure 1: windows application test
Procedure 2: Replacement check
Procedure 1
windows application test
Test Sleep & Play music function with Audio loopback line and Multimedia sound system
with line in and line out port, check the device can work fine or not.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the Sleep
& Play music functioning is properly.
Procedure 2
Replacement check
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that Sleep & Charge test operation is correct, go to Check 2.
Check 2 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2Troubleshooting Procedures
2.29 Wimax Troubleshooting
START
Perform Wimax connection check
(Procedure 1)
Wimax system is not
faulty. Continue
Was a Wimax problem delected?
No
troubleshooting - refer
to Figure 2-1
Yes
Perform connector and replacement check
(Procedure 2)
Replace Wimax antenna/unit
Replace system board
END
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Figure 2-28 Wimax troubleshooting process
Notes: Wimax Antenna assemble rule as below:
Color of antenna Assemble location
White antenna
Black antenna
Main/1
Aux/2
The Wimax antenna wire, Wimax unit or system board may each be the source of a Wimax
fault. Any of these components may be damaged. To determine if the computer’s Wimax
system is functioning properly, perform the following procedures. Figure 2-12 outlines the
process. Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Wimax connection test
Procedure 2: Connector and replacement check
Procedure 1
Wimax connection check
PLS use windows application. If an error is located, go to Procedure 2. If an error is not
located, the Wimax system is functioning properly.
Procedure 2
Connector and replacement check
The Wimax antenna, Wimax unit or system board may be disconnected or damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that the Wimax antenna is firmly connected to the Wimax module
(refer to Chapter 4 for instructions) and that the Wimax module is securely slotted
into the system board. If the problem persists, go to Check 2.
Check 2 Check that the wireless communication switch is turned to “On”, and then make
sure that the wireless communication LED on the front panel is light. If the LED
is light but the wireless LAN function is still faulty, the antenna may be damaged.
Replace with a new antenna following the steps in Chapter 4, Replacement
Procedures. If the problem persists, or if the wireless LAN LED is not light when
the wireless communication switch is turned to “On”, go to Check 3.
Check 3 The wireless LAN unit may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 4.
Check 4 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2Troubleshooting Procedures
2.30 3G Troubleshooting
S T A R T
P erfo rm W ind o w s ap plicatio n test
(P ro cedu re 1 )
3 G system is no t
faulty . C o n tinu e
W as a 3 G p ro b lem d etected ?
N o
tro ub lesh oo tin g - refer
to F ig u re 2.1
Y es
P erfo rm sy stem in fo and electric w av e check
(P ro cedu re 2 )
R eplace 3 G an ten na/u nit
R ep lace sy stem b o ard
E N D
Figure 2-29 3G troubleshooting process
Notes: 3G Antenna assemble rule as below:
color of antenna Assemble location
Red antenna
Blue antenna
Main/1
Aux/2
The 3G antenna wire, 3G unit or system board may each be the source of a 3G fault. Any of
these components may be damaged. To determine if the computer’s wireless LAN system is
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2Troubleshooting Procedures
functioning properly, perform the following procedures. Figure 2-17 outlines the process.
Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Windows Application check
Procedure 2: Connector and replacement check
Procedure 1
Windows Application check
1.> Please use TOSHIBA wireless manager. It displays the name of Telecommunication
Company, and intensity of an electric wave.
2.> Please choose “About” and click “System Info”. “System Info” the Following data is
displayed.
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Procedure 2
Connector and replacement check
The 3G antenna, 3G unit or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
the following checks.
Check 1 Make sure that the 3G antenna is firmly connected to the 3G module (refer to
Chapter 4 for instructions) and that the 3G module is securely slotted into the
system board. If the problem persists, go to Check 2.
Check 2 Check the wireless communication function is enabled by BIOS setup and
FN+F8, and then make sure that the wireless communication LED on the front
panel is light. If the LED is light but the 3G function is still faulty, the antenna
may be damaged. Replace with a new antenna following the steps in Chapter 4,
Replacement Procedures. If the problem persists, or if the wireless LAN LED is
not light when the wireless communication function is enabled by BIOS setup and
FN+F8, go to Check 3.
Check 3 If the intensity of an electric wave is weak, an antenna should exchange. Replace
it with a new one following the instructions in Chapter 4. If the problem still
exists, perform Check 4.
Check 4 If information of 3G module is not displayed, please exchange 3G module.
Replace it with a new one following the instructions in Chapter 4. If the problem
still exists, perform Check 5.
Check 5
If information of SIM card is not displayed, please replace it with a new one
following the instructions in Chapter 4.
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2.31 LAN Troubleshooting
S T A R T
P e r f o r m d i a g n o s t i c
c h e c k
( P r o c e d u r e 2 )
L A N i s n o t f a u l t y .
C o n t i n u e
W a s a L A N
p r o b l e m d e t e c t e d ?
N o
t r o u b l e s h o o t i n g -
r e f e r t o F i g u r e 2 - 1
P e r f o r m c o n n e c t o r a n d
r e p l a c e m e n t c h e c k
( P r o c e d u r e 3 )
R e p l a c e s y s t e m b o a r d
E N D
Figure 2-30 LAN troubleshooting process
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To determine if the computer’s LAN port is functioning properly, perform the following
procedures. Figure 2-19 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: Diagnostic check
Procedure 2: Connector and replacement check
Procedure 1
Diagnostic check
Run the test and Diagnostics Program, which will automatically execute the LAN Test.
Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 2. If an error does not occur, the LAN is functioning
ok.
Procedure 2
Connector and replacement check
The LAN cable and/or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures and perform
the following checks.
Check 1 Make sure the LAN cable is firmly connected to the LAN port of the system
board.
If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still
an error, go to Check 2.
Check 2 The LAN cable may be damaged. Replace it with a new one and repeat Procedure
2. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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2.32 Ambient Light Sensor Troubleshooting
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Figure 2-31 Ambient Light Sensor troubleshooting process
The Cap sensor board or system board may be the reason of an Ambient Light Sensor fault.
Either of these two components may be damaged. To determine if the computer’s Ambient
Light Sensor is functioning properly, perform the following procedures. Figure 2-31 outlines
the process. Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Windows Application test
Procedure 2: Connector and replacement check
Procedure 1
Windows Application test
Run the functioning Program in windows, which will display the Ambient Light Sensor test
result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the
Ambient Light Sensor system is functioning properly.
Procedure 2
Connector and replacement check
The Cap sensor board or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
the following checks.
Check 1 Make sure that the Cap Sensor board FFC is securely slotted into the system
board. If the problem persists, go to Check 2.
Check 2 The Cap Sensor board may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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Chapter 3
Tests and Diagnostics
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Contents
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
The Diagnostic Test ............................................................................................................ 3
Executing the Diagnostic Test ............................................................................................ 4
Display Configuration ........................................................................................................ 7
Audio sound Test................................................................................................................ 8
Fan ON/OFF Test.............................................................................................................. 11
Main Battery Charge Test ................................................................................................. 13
FDD Test....................................................................................................................... …15
Memory Check.................................................................................................................. 16
Keyboard Test................................................................................................................... 19
3.10 Mouse (Pad) Test .............................................................................................................. 21
3.11 LCD Pixels Mode Test...................................................................................................... 22
3.12 Magnetic switch Test ........................................................................................................ 23
3.13 LAN Test........................................................................................................................... 25
3.14 RTC Test........................................................................................................................... 27
3.15 BUTTON Test……..…………...………….…….……………..…………...……............28
3.16 1st HDDTest ……………………………....…………….……………....….………........30
3.17 RDMI Test………………...………………………….……………………..………….....32
3.18 WDMI Test …………….…………………………….…………….…....…..……….......33
3.19 3D Sensor Test ……………………………………………………………….…………....35
3.20 TP TYPE R/W Test………………………………………………………….…….……...39
3.21 EEPROM Setting ………………………..………………………………….…………...42
3.22 TOSHIBA LOGO Setting…………………………………………………………….…..46
3.23 DYNABOOK LOGO Setting.............................................................................................48
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3.1 The Diagnostic Test
This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base
on Marseille 10/10G T&D version 1.0) hardware modules. The program consists of a series of
tests that run automatically when the Diagnostics Program items are selected and executed.
NOTES:To start the diagnostics, follow these steps
1. Check all cables for loose connections.
2. Exit this program when you are at Main Menu.
The TEST & DIAGNOSTIC PROGRAM contains the following functional tests:
ꢀ CONFIG CHECK TEST
ꢀ AUDIO SOUND TEST
ꢀ FAN ON/OFF TEST
ꢀ MAIN BATTERY CHARGE TEST
ꢀ FDD TEST
ꢀ MEMORY CHECK
ꢀ KEYBOARD TEST
ꢀ MOUSE(PAD) TEST
ꢀ LCD PIXELS MODE TEST
ꢀ MAGNETIC SWITCH TEST
ꢀ LAN TEST
ꢀ RTC TEST
ꢀ BUTTON TEST
ꢀ 1st HDD TEST
ꢀ Read DMI TEST
ꢀ Write DMI TEST
ꢀ 3D SENDOR TEST
ꢀ TP TYPE R/W TEST
ꢀ EE-PROM Setting
ꢀ TOSHIBA LOGO SET
ꢀ DYNABOOK LOGO SET
You will need the following equipment to perform some of the Diagnostic test programs.
ꢀ The diagnostics USB memory
ꢀ The diagnostics CD disk
ꢀ A formatted working diskette for the floppy disk drive test (Floppy Disk Drive Test)
ꢀ A LAN loopback
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3.2 Executing the Diagnostic Test
Free-Dos are required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC
PROGRAM, follow these steps:
Insert the diagnostics USB memory drive and turn on the computer. (The diagnostics diskette
contains the Free-DOS boot files.) And then follow the instructions for T&D program installed in
USB memory.
You can also use diagnostics CD disk. Turn on the computer and insert the diagnostics CD disk.
(The diagnostics disk contains the Free-DOS boot files.) And then follow the instructions for T&D
program installed in CD disk.
The T&D Program can run single test by you press corresponsive English letter of test item, and it
also asks you if you like to copy test log file to USB memory as reference at the end of test(s).
The test list is as the following:
A. CONFIG CHECK TEST
B. AUDIO SOUND TEST
C. FAN ON/OFF TEST
D. MAIN BATTERY TEST
E. FDD TEST
F. MEMORY CHECK
G. KEYBOARD TEST
H. MOUSE (PAD) TEST
I. LCD PIXELS MODE TEST
J. MAGNETIC TEST
K. LAN TEST
L. RTC TEST
M. BUTTON TEST
N. 1st HDD TEST
O. RDMI TEST
P. WDMI TEST
Q. 3D SENSOR TEST
R. TP TYPE R/W TEST
S. EE-PROM Setting
T. TOSHIBA LOGO SET
U. DYNABOOK LOGO SET
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The below display will show up at the beginning of T&D program
If the test result passes, the following display will show up:
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If an error is detected and a test fails, the following message displays:
Whether test result are “PASS” or “FAIL”, Then press any key for next actions – Will go back
main menu and copying test log file onto diskette is necessary.
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3.3 Display Configuration
This Item will show the unit configuration. It includes:
ꢁ
ꢁ
ꢁ
ꢁ
ꢁ
ꢁ
ꢁ
ꢁ
ꢁ
ꢁ
CPU (CPU type /Speed)
DDRAM SIZE
Panel ID
HDD1 type & capacity (Vendor ID. Model .Firmware)
VGA CHIP TYPE / VRAM size
Wireless type
Battery cell (3cell;6cell;9cell;12cell)
LAN Type
Bluetooth
SKUID
The screen should display as below:
3.4 Audio sound test
The beep sound test program need the user confirm the speaker function by hearing the sound.
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And the speaker will send out music during test.
NOTE: Remember to tune up the volume as “Maximum” before this test starts.
Before Sound test start, you may see notice as below picture:
Press any key, then the program will test below item:
1. Line out Left channel test
2. Line out Right channel test
3. Playing 44K wave file
4. Playing 48K wave file
The screen should display as below, and you can press “Y” to stop playing (If the function is
passed);
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If the function test fail, you can press “N” to stop test, and then it will display as below;
Press any key, the program will return to the below display, and you can press “Y” or “N” to
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judge the result.
3.5 Fan ON/OFF/Speed Test
The FAN test need the user sense the wind to judge whether the fan is working. And follow the
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below procedures for this test:
ꢁ
The computer will let the fan be “ON” after any key pressed. Feel the wind or
listen the rotating sound to check whether the fan is working or not.
NOTE: Remember to approach fan outlet that is near left side of unit whether fan is “ON”.
ꢁ
The computer will stop the fan working after any key pressed. Feel the wind or
listen the sound to check if the fan is “OFF”.
The screen should display as below, indicating whether the test is passed or failed after the
question.
ꢂ
After Press “Y”, computer will auto test FAN RPM (2000-6000), and it will
auto check.
The screen will show below picture, if FAN RPM check is OK;
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If FAN RPM check is NG, it will show as below:
3.6 Main Battery Charge Test
NOTE: The AC adaptor should be connected to successfully run this test
. 65W with 19V DC for UMA SKU
. 75W with 19V DC for Arrandale CPU and N11M VGA
. 90W with 19V DC for Arrandale CPU and N11P VGA, Clarksfield CPU and N11M VGA
.120W with 19V DC for Clarksfield CPU and N11P VGA
This test shows and measures the main battery:
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ꢁ
ꢁ
ꢁ
ꢁ
Battery type (Lion)
Manufacturer (Sanyo/Panasonic/Sony)
Remain charge capacity (0 ~ 100%)
Charge function (PASS/FAIL)
- “Battery Is Full” showed when “remain charge capacities” is 100%
The screen should display as below, if the charge function is OK, will show:
If the charge function is NG, the screen will display as:
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3. 7 FDD Test
NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Need to
insert FDD when power on machine. Otherwise the Floppy can not be detected.
The Floppy Disk Test includes three subtests of the:
1. Sequential seek/verify function (Range: Track 0 ~ 79)
2. Funnel code seek/verify function (Range: Track 0 ~ 79)
3. Write/Read/Compare pattern function (Range: Track 75 ~ 79)
NOTE: The write-protected device of this formatted diskette should be “Disable”.
The subtests run automatically.
NOTE: Press “Esc” key can skip the current subtest.
The screen should display as below, indicating whether the subtests pass or fail when finished.
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3. 8 Memory check
This test will check if the computer’s Memory Frequency and Size is correct in every slot.
Before Memory test start, you should choice the below item:
1. Memory Read test
2. Memory Write test
3. Memory Read & Write test
4. Memory INFO test
5. Back to test title
When you execute this test, after you press the related number, the test picture will show as
below:
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Memory Read Test
Memory Write Test
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Memory Read & Write Test
Memory Info Test
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3. 9 Keyboard Test
The keyboard test checks the all keys function.
NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.
Before keyboard test starts, the keyboard matrix code should be chosen as below display:
1. S (US, for America)
2. K (UK, for Europe)
3. J (Japan, for Japan)
When you execute this test, the keyboard layout is drawn on the display. When any key is
pressed, the corresponding key on the screen changes to black as shown below.
It will indicate whether the sub test is passed or failed after the question.
US Keyboard
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UK keyboard
Japan keyboard
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3.10 Mouse (Pad) Test
The Mouse test allows the user to select and assign values to the following, using the Touch Pad
or “Tab” key to move between selections:
1. Mouse Speed (on a scale from slow to fast)
2. Acceleration (Off, Low, Medium, High)
3. Button Assignments (Left + Right / Right button, either Unassigned or Drag
Lock)
4. Swap Buttons (Left /Right)
NOTE: The Touch Pad test cannot be used to test an external USB mouse.
The Touch Pad button subtest allows users to test their Touch Pad buttons. If the buttons are
clicked, the cursors should appear in the corresponding box of the button figure that is displayed
on the screen as below:
After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click
the “OK” column will end this test.
It will indicate whether the subtests pass or fail after three questions.
NOTE: The above figure has three compartments although the Touch Pad installed may
only have two buttons. In this case, the central compartment in the figure does not
correspond to any button.
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3.11 LCD Pixels Mode Test
This LCD pixels mode test checks whether video display is fine.
This test includes two modes of the test:
1.
Text Mode
- including 40*25 (16 colors) and 80*25 (2/16colors) and 320*200(4/16 colors)
and 640*200(2/16 colors) and 640*480(2/16 colors) and 640*350(4 colors)
2.
VGA Mode
- including 320*200 (256 colors) and 640*480 (256 colors).800*600(256
colors).1024*768(256 colors)
The screen should display as below, indicating whether the test is passed or failed after the
question
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3.12 Magnetic Switch Test
The Magnetic switch test checks the Magnetic function of the unit. When LCD cover closed, the
Magnetic should enable to turn off the display.
Follow below steps to run this test:
1. Close the LCD cover.
2. Open the LCD.
Then it will indicate whether the test is passed or failed.
1>. If the Magnetic switch test as fail, it will show below display:
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2>.If the Magnetic switch tests pass, it will show below display:
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3.13 LAN Test
The LAN test checks the LAN full-duplex environment.
NOTE: LAN loopback needs to plug in before test begins.
And LAN information will show on the test screen:
ꢁ
ꢁ
ꢁ
ꢁ
ꢁ
IO Base – Port: A000H
IRQ – BH, it’s “IRQ B”.
Node – it is “MAC Address”.
Line Speed – 1000Mbps or 100Mbps or 10 Mbps.
Bus ID – it’s “14”.
The LAN test includes three subtests of the:
1. Speed1000
2. Speed100
3. Speed10
The subtests run automatically.
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The screen should display as below, indicating whether the subtests pass or fail when finished.
If an error is detected and a test fails, the following message displays:
3.14 RTC Test
Check the computer’s RTC (Real Time Clock) and calendar functions by comparing the Free-DOS
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and CMOS values.
The test runs automatically.
The screen should display as below, indicating whether the test is passed or failed when finished.
3.15 BUTTON TEST
NOTE: Only for seven buttons SKU.
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The tool for seven buttons SKU, the Screen would display as below:
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Mechanical type buttons x 7 to relate with above showed.
BUTTON A ꢃ ECO
BUTTON Bꢃ Wireless on/off
BUTTON C ꢃ Illumination on/off
BUTTON D ꢃ Play/Pause
BUTTON E ꢃ Mute
BUTTON F ꢃ Volume -
BUTTON G ꢃ Volume +
3.16 1st HDD Test
The HDD test allows the user to verify the 1st HDD ok or not. First, please select HDD test
method, Screen would display as below:
After you select the method, then input password: “hard disk”, if input password is Right, the
screen would display as below:
If input password is wrong, the screen would display as below:
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The screen will display as below picture to show the subtest is passed or failed when finished:
If it is show the picture as below, it means HDD function is OK
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If the picture shows as below, it means he HDD function is NG
NOTE: Press “Ctrl+Fn+Break” key to exit the HDD test program.
3.17 Read DMI
Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM
string and UUID If you want to double check the DMI data, please select Read DMI item, the
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figure below will be displayed:
3.18 Write DMI
When you want to write DMI data, please select which data you want to write, the figure below
will be displayed:
1. Write Product (32)
2. Write Serial (64)
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3. Write Version (32)
4. Write OME string (64)
5. Back to test title
After write OK, you should reboot the system that can make the setting effective, or you can
write next data before reboot system, the figure below will displayed:
NOTE: Should input correct DMI data, and should reboot the system that can make the
setting effective.
If you select “5”, program will go back to the Main Menu as below:
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3. 19 3D Sensor Test
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This test will check 3D Sensor function by your computer successful or not.
NOTE: Steps 1ꢄ Keep test unit on platform which must be a flat horizontal surface, then
click enter to test
NOTE: Steps 2ꢄ Keep test unit vertical with platform, then click to test
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NOTE: Steps 3
ꢄ
Turn run 90 degree whirl, then click enter to test
NOTE: Steps 4ꢄ Go on Turn run 90 degree whirl, then click enter to test
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NOTE: Step5
ꢄ
Go on Turn run 90 degree whirl, then click enter to test
Check test result as below picture, PASS will show “OK”, FAIL will show “NG”.
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3.20 TP TYPE R/W TEST
This T/P TYPE R/W test checks the computer’s T/P TYPE and users write T/P vendor ID into
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EEPROM
The test runs automatically.
The screen should display as below, indicating whether the test is passed or failed when finished.
If write T/P type fail, the screen would display as below
39
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If read T/P type fail, the screen would display as below
If W/R T/P type passes, the screen would display as below
40
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3 Tests and Diagnostics
3.21 EE--PROM Setting
This EE-PROM SETTING will set the computer’s function status into EEPROM, included
supported function and no support function.
41
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NOTE: Should perform EE-PROM SETTING once change M/B. It defined as normal rule.
The screen should display as below:
a. Set MIC Function Status in EEPROM (Disable/Enable)
b. Set HDMI Function Status in EEPROM (Disable/Enable)
c. Set CIR Function Status in EEPROM (Disable/Enable)
d. Set Felica card Function Status in EEPROM (Disable/Enable)
e. Set KBLED Function Status in EEPROM (Disable/Enable)
f. Set Speaker EQ status in EE-PROM (Harman 2 Speaker/ No brand 2 Speaker)
g. Set and Check SKUID Status(Set/Check)
h. Set Front Edge logo status in EE-PROM (Disable/Enable)
i. Set Wimax function status in EE-PROM (Disable/Enable)
j. Set JET function flag in EE-PROM (Disable/Enable)
k. Set 3G function flag in EE-PROM (Disable/Enable)
l. Set NON_OS language in EE-PROM (NONEOS/ HAVEOS)
m. Set BIOS language in EE-PROM (English/Japanese/French)
n. Set No Support Function Disable(Display port/Jet)
o. Back To Test Title
42
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When you execute these set, you can press the related number to do.
For example: If you want to set MIC function, please press “a” or “A”, the screen will display as
below:
Please check related information to judge this unit whether has MIC function.
If this unit has MIC function, press “Y” then program will set MIC enable automatically as below:
43
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If this unit has no MIC function, press “N” then program will set MIC disable automatically as
below:
When you “Enable” or “Disable” EE-PROM function are OK, press any key will go back to EE-
PROM SETTING option as below:
You can select “m” or “M” disable all not support function, program will perform automatically
as below:
44
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Press any key you can go back to EE-PROM SETTING option as below:
If you select “n” or “N”, program will go back to the Main Menu as below:
45
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3.22 Toshiba Logo set
Set the computer’s Toshiba Logo for other region except Japan SKU.
The screen should display as below, indicating whether the test is passed or failed when finished.
Press any key continue to auto set, if write OK, the following message displays:
46
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When Toshiba Logo set finish, please restart machine, when show below Logo:
47
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3.23 Dynabook Logo set
Set the computer’s Dynabook Logo for Japan SKU.
The screen should display as below, indicating whether the test is passed or failed when finished.
Press any key continue to auto set, if write OK, the following message displays:
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When Dynabook Logo set finish, please restart machine, when show below Logo:
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4 Replacement Procedures
Chapter 4
Replacement Procedures
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4 Replacement Procedures
Chapter 4
Contents
4.1
General ................................................................................................................... 4-7
Safety Precautions .......................................................................................... 4-3
Before You Begin........................................................................................... 4-5
Disassembly Procedures................................................................................. 4-6
Assembly Procedures ..................................................................................... 4-6
Tools and Equipment ..................................................................................... 4-7
Screw Tightening Torque............................................................................... 4-7
Colors of Screw Shanks ................................................................................. 4-8
Symbols of Screws on the Laptop Body ........................................................ 4-8
Symbol examples ........................................................................................... 4-8
Battery .................................................................................................................... 4-9
Removing the Battery Pack............................................................................ 4-9
Installing the Battery Pack............................................................................ 4-10
HDD ..................................................................................................................... 4-11
Removing the HDD...................................................................................... 4-11
Installing the HDD ....................................................................................... 4-13
Memory ................................................................................................................ 4-15
Removing the Optional Memory.................................................................. 4-15
Installing the Optional Memory ................................................................... 4-16
Keyboard .............................................................................................................. 4-17
Removing the Keyboard............................................................................... 4-17
Installing the Keyboard ................................................................................ 4-19
TV Tuner Card and WLAN Card......................................................................... 4-20
Removing the TV Tuner Card...................................................................... 4-20
Removing the WLAN Card.......................................................................... 4-21
Installing the TV Tuner Card ....................................................................... 4-21
Installing the WLAN Card ........................................................................... 4-22
ODD Module (Tray-load)..................................................................................... 4-23
4.2
4.3
4.4
4.5
4.6
4.7
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Removing the ODD Module (Tray-load)..................................................... 4-23
Installing the ODD Module (Tray-load)....................................................... 4-24
Disassembling the ODD (Tray-load)............................................................ 4-24
Assembling the ODD (Tray-load)................................................................ 4-25
Logic Upper Assembly......................................................................................... 4-26
Removing the Logic Upper Assembly ......................................................... 4-26
Installing the Logic Upper Assembly........................................................... 4-28
ODD Module (Slot-load)...................................................................................... 4-29
Removing the ODD Module (Slot-load)...................................................... 4-29
Installing the ODD Module (Slot-load)........................................................ 4-29
Disassembling the ODD (Slot-load)............................................................. 4-30
Assembling the ODD (Slot-load)................................................................. 4-31
FeliCa Card........................................................................................................... 4-32
Removing the FeliCa Card........................................................................... 4-32
Installing the FeliCa Card............................................................................. 4-32
Fingerprint Scanner Bracket................................................................................. 4-33
Removing the Fingerprint Scanner Bracket ................................................. 4-33
Installing the Fingerprint Scanner Bracket................................................... 4-35
Touch Pad Board.................................................................................................. 4-36
Removing the Touch Pad Board .................................................................. 4-36
Installing the Touch Pad Board.................................................................... 4-36
Speakers and Speaker Cushions........................................................................... 4-37
Removing the Speakers................................................................................ 4-37
Removing the Speaker Cushions.................................................................. 4-38
Installing the Speaker Cushions ................................................................... 4-38
Installing the Speakers.................................................................................. 4-38
Indicator Board..................................................................................................... 4-39
Removing the Indicator Board ..................................................................... 4-39
Installing the Indicator Board....................................................................... 4-39
USB Board ........................................................................................................... 4-40
Removing the USB Board............................................................................ 4-40
Installing the USB Board.............................................................................. 4-40
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
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4.16
4.17
4.18
4.19
4.20
Bluetooth .............................................................................................................. 4-41
Removing the Bluetooth............................................................................... 4-41
Installing the Bluetooth ................................................................................ 4-41
Thermal Fan ......................................................................................................... 4-42
Removing the Thermal Fan.......................................................................... 4-42
Installing the Thermal Fan............................................................................ 4-42
TV Tuner Antenna................................................................................................ 4-43
Removing the TV Tuner Antenna................................................................ 4-43
Installing the TV Tuner Antenna.................................................................. 4-43
Power Membrane ................................................................................................. 4-44
Removing the Power Membrane.................................................................. 4-44
Installing the Power Membrane.................................................................... 4-44
Display Assembly................................................................................................. 4-45
Removing the Display Assembly................................................................. 4-45
Installing the Display Assembly................................................................... 4-46
Removing the Motherboard Assembly......................................................... 4-47
Installing the Motherboard ........................................................................... 4-48
Thermal Module................................................................................................... 4-49
Removing the Thermal Module ................................................................... 4-49
Installing the Thermal Module..................................................................... 4-51
CPU ...................................................................................................................... 4-54
Removing the CPU....................................................................................... 4-54
Installing the CPU ........................................................................................ 4-55
LCD Bezel............................................................................................................ 4-56
Removing the LCD Bezel ............................................................................ 4-56
Installing the LCD Bezel.............................................................................. 4-58
LCD Panel............................................................................................................ 4-59
Removing the LCD Panel............................................................................. 4-59
Installing the LCD Panel .............................................................................. 4-60
Web Camera......................................................................................................... 4-61
Removing the Web Camera ......................................................................... 4-61
Installing the Web Camera........................................................................... 4-61
4.21
4.22
4.23
4.24
4.25
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4.26
4.27
4.28
WLAN Antennas.................................................................................................. 4-62
Removing the WLAN Antennas .................................................................. 4-62
Installing the WLAN Antennas.................................................................... 4-63
LCD Panel Hinges................................................................................................ 4-64
Removing the LCD Panel Hinges ................................................................ 4-64
Installing the LCD Panel Hinges.................................................................. 4-64
LVDS Cable ......................................................................................................... 4-65
Removing the LVDS Cable.......................................................................... 4-65
Installing the LVDS Cable ........................................................................... 4-65
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4 Replacement Procedures
Figures
Figure 4.1 Removing the Battery Pack .................................................................................. 4-9
Figure 4.2 Removing the HDD door.................................................................................... 4-11
Figure 4.3 Releasing the HDD from the connector.............................................................. 4-12
Figure 4.4 Removing the HDD from the HDD bay............................................................. 4-12
Figure 4.5 Removing the HDD foil ..................................................................................... 4-13
Figure 4.6 Securing the HDD foil........................................................................................ 4-14
Figure 4.7 Removing the RAM door ................................................................................... 4-15
Figure 4.8 Removing the RAM from the connectors........................................................... 4-16
Figure 4.9 Removing the keyboard...................................................................................... 4-17
Figure 4.10 Releasing the keyboard..................................................................................... 4-18
Figure 4.11 Raising the keyboard ........................................................................................ 4-18
Figure 4.12 Disconnecting the cables and removing the keyboard...................................... 4-19
Figure 4.13 Removing the TV tuner card ............................................................................ 4-20
Figure 4.14 Removing the WLAN Card.............................................................................. 4-21
Figure 4.15 Removing the ODD module (Tray-load).......................................................... 4-23
Figure 4.16 Removing the ODD bracket from the ODD..................................................... 4-24
Figure 4.17 Hooks on the inside of the Tray-load ODD bezel ............................................ 4-25
Figure 4.18 Removing thirteen screws from the bottom of the laptop ................................ 4-26
Figure 4.19 Disconnecting the cables and removing the upper logic assembly screw ........ 4-27
Figure 4.20 Removing the logic upper assembly................................................................. 4-27
Figure 4.21 Disassembling the Slot-load ODD ................................................................... 4-30
Figure 4.22 Removing the FeliCa card from the logic upper assembly............................... 4-32
Figure 4.23 Raising the fingerprint scanner bracket from the logic upper assembly........... 4-33
Figure 4.24 Working the fingerprint scanner bracket loose................................................. 4-34
Figure 4.25 Removing the fingerprint scanner bracket from the logic upper assembly ...... 4-34
Figure 4.26 Removing the touch pad board......................................................................... 4-36
Figure 4.27 Removing the speakers..................................................................................... 4-37
Figure 4.28 Removing the speaker cushions ....................................................................... 4-38
Figure 4.29 Removing the indicator board .......................................................................... 4-39
Figure 4.30 Removing the USB board................................................................................. 4-40
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Figure 4.31 Removing the Bluetooth................................................................................... 4-41
Figure 4.32 Removing the thermal fan ................................................................................ 4-42
Figure 4.33 Removing the TV tuner antenna....................................................................... 4-43
Figure 4.34 Removing the power membrane....................................................................... 4-44
Figure 4.35 Removing the display assembly ....................................................................... 4-45
Figure 4.36 Removing the DC in cable from the connector slot ......................................... 4-47
Figure 4.37 Removing the discreet motherboard from the system ...................................... 4-48
Figure 4.38 Removing the thermal module (Discrete model).............................................. 4-49
Figure 4.39 Removing the thermal module (UMA model) ................................................. 4-50
Figure 4.40 Reapplying Shinetsu 7762 grease on the thermal module
and remove any release papers..................................................................... 4-51
Figure 4.41 Installing the thermal module (Discrete model) ............................................... 4-52
Figure 4.42 Reapplying Shinetsu 7762 grease on the thermal module
and remove any release papers..................................................................... 4-52
Figure 4.43 Installing the thermal module (UMA model)................................................... 4-53
Figure 4.44 Removing the CPU........................................................................................... 4-54
Figure 4.45 Removing four screws securing the LCD bezel to the display assembly......... 4-56
Figure 4.46 Prying up the LCD bezel from the outside edges ............................................. 4-57
Figure 4.47 Removing the LCD panel from the display assembly ...................................... 4-59
Figure 4.48 Disconnecting the Webcam.............................................................................. 4-60
Figure 4.49 Removing the web camera from the display assembly..................................... 4-61
Figure 4.50 Removing the WLAN antennas from the display assembly............................. 4-62
Figure 4.51 Routing the WLAN antennas onto the display assembly ................................. 4-63
Figure 4.52 Removing the LCD panel hinges from the LCD Panel .................................... 4-64
Figure 4.53 Removing the LVDS cable from the LCD panel.............................................. 4-65
4.1
General
This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs).
Some replacement procedures may not require you to remove all the surrounding FRUs to
replace only one FRU. The chart below shows the FRUs in the order in which they should be
removed in a top-down manner, irrespective of their physical locations. The FRUs shown in the
top area of the chart should normally be removed before removing the FRUs shown in the bottom
area. To replace the FRUs, first identify the suspect FRU for the system failure. Next, according
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4 Replacement Procedures
to this chart, determine the FRUs that need to be removed before removing the suspect FRU.
After you determine those FRUs, go to the appropriate sections according to the section numbers
shown in the boxes. Then start removal and replacement.
4.2 Battery
4.3 HDD
4.4 Memory
4.10 FeliCa Card
4.11 Fingerprint
Scanner Bracket
4.6 TV Tuner
Card and WLAN
4.7 ODD module
(Tray-load)
4.5 Keyboard
4.12 Touch Pad Board
4.8 Logic Upper
Assembly
4.13 Speakers and
Speaker Cushions
4.9 ODD module
(Slot-load)
4.14 Indicator
Board
4.15 USB Board
4.16 Bluetooth
4.18 TV Tuner
Antenna
4.24 LCD Bezel
4.25 LCD Panel
4.17 Thermal Fan
4.19 Power
Membrane
4.20 Display Assembly
4.26 Web Camera
4.27 WLAN Antennas
4.28 LCD Panel Hinges
4.29 LVDS Cable
4.21 Motherboard
Assembly
4.22 Thermal
Module
4.23 CPU
How to use the chart (two
examples):
4.2 Battery
4.3 HDD
4.4 Memory
4.10 FeliCa Card
4.11 Fingerprint
Scanner Bracket
4.6 TV Tuner
Card and WLAN
4.7 ODD module
(Tray-load)
4.5 Keyboard
• For removing the Motheroard:
First, remove parts from 4.8
Keyboard Cover & Keyboard,
4.9 Logic Upper Assembly,
4.16 WLAN card, 4.15
Thermal Fan.
4.12 Touch Pad Board
4.8 Logic Upper
Assembly
4.13 Speakers and
Speaker Cushions
4.9 ODD module
(Slot-load)
4.14 Indicator
Board
4.15 USB Board
4.16 Bluetooth
4.18 TV Tuner
Antenna
4.24 LCD Bezel
4.25 LCD Panel
4.17 Thermal Fan
• For removing the LCD
Module:
4.19 Power
Membrane
4.20 Display Assembly
4.26 Web Camera
First, remove 4.21 LCD Bezel
Assembly, then remove 4.22
the LCD module and the
Inverter Board.
4.27 WLAN Antennas
4.28 LCD Panel Hinges
4.29 LVDS Cable
4.21 Motherboard
Assembly
4.22 Thermal
Module
4.23 CPU
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4 Replacement Procedures
Safety Precautions
Before you begin disassembly read the following safety precautions carefully. Be sure to follow
them while you are working.
DANGER:
1. Always use the original batteries or replacement batteries authorized by Toshiba.
Batteries other than those differ in specifications and are incompatible with the laptop.
They may burst or explode. To avoid leakage of alkaline solutions, never heat or
disassemble the battery packs. Never throw the battery packs into a fire. If this is
violated, they will explode.
2. The components such as the power supply and inverter carry high voltages. When you
partially disassemble the laptop and turn on the components, use extreme care not to
touch the connectors and components to avoid the risk of electrical shock. Do not
disassemble individual components during first-level maintenance.
WARNING:
1. To avoid the risk of electrical shock, turn the laptop off and remove the AC adapter from
the electrical outlet.
2. Because the battery in the laptop is left charged, the risk of electrical shock remains
even after the AC adapter is removed from the electrical outlet. To avoid the risk of
electrical shock, be sure to remove any metal jewelry or accessories such as necklaces,
bracelets and rings before starting work. Never work with damp or wet hands.
3. To avoid personal injury, use care to avoid the sharp edges or corners of the
components.
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CAUTION:
1. Before replacing a component, make sure that the replacement component meets the
required specifications. To avoid laptop failures, never use components that do not meet
the specifications.
2. To avoid internal damage such as short circuits and fire, never drop metal objects such
as screws, pins, paper clips, etc. into the components. When a screw is removed, be sure
to replace a screw that is the same size as the original screw. Make sure that all the
screws are fastened securely. Loose screws can cause short circuits, overheating, smoke
or fire.
3. Before removing a FRU or other component, make sure that all the component cables
have been disconnected to avoid the risk of electrical shock caused by accidental contact
with the energized components.
4. For AC input, be sure to use the AC adapter and AC power cable that come with your
laptop or Toshiba-recommended equivalents.
5. To avoid the risk of electrical shock, make sure that all the replacement components
meet the specifications of the laptop and that all the cables and connectors are fastened
securely.
6. Inside the PC are components that become hot during operation (such as the CPU and
cooling module). To avoid burns, let the hot components cool down before starting
inspection or repair task.
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4 Replacement Procedures
Before You Begin
Before you begin to disassemble the laptop, keep in mind the precautions and advice in this
section. Always begin disassembly by removing the AC adapter and battery pack. Remove the
optional parts and accessories as well. The procedures for removing the batteries will be
explained later.
Disassemble the laptop only when an abnormality has occurred.
Use only the recommended tools.
To run and store the laptop, be sure to prepare a working environment that is free from:
ꢀ Dust and contaminants
ꢀ Static electricity
ꢀ Extremely high or low temperatures and extremely high humidity
Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has
probably caused the system failure.
Perform only the required machine operations. Use only the disassembly and reinstallation
procedures described in this manual.
Place the removed components in a safe place away from the laptop so that they are not damaged
or get in the way of you doing your work.
Normally, a number of screws need to be removed or replaced during disassembling. Place the
removed screws in a safe place so that you can easily find the right screws for the right
components.
When assembling the laptop, use the specified screws to fasten the parts to the specified locations.
See the appropriate explanations and figures for screw sizes.
To avoid personal injury, use care when handling components that have sharp edges or corners.
After you have replaced a FRU, check that the FRU works correctly to ensure normal laptop
operation.
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4 Replacement Procedures
Disassembly Procedures
The cable connectors come in these two basic types:
ꢀ Pressure plate connectors
ꢀ Normal pin connectors
To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic
pressure plate and gently pull the cable out of the connector. To reconnect the cable to the
pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the cable
into the connector. Secure the cable in the correct position by pressing down the sides of the
pressure plate so that the plate is flush with the sides of the connector. Grasp and pull the cable
gently to check that the cable is connected firmly. If the cable has come off the connector,
reinsert the cable by raising the pressure plate up to a satisfactory height.
Normal pin connectors are used for all the other types of cables. These connectors can be
installed or removed by simply inserting them or pulling them out.
Assembly Procedures
You have to reassemble the laptop after you have disassembled the laptop and fixed the
component that caused the problem.
When reassembling the laptop, keep the following general guidelines in mind:
ꢀ Take your time to carry out the suggested instructions completely. Hurried reassembly
can often cause problems.
ꢀ Check that all the cable and connectors are fastened securely.
ꢀ Before securing the FRUs or other parts, check that the cables are not caught by the
screws or FRUs.
ꢀ Check that all the latches are closed securely.
ꢀ Check that all the required screws are used to secure the FRUs. Using wrong screws can
damage the threads or heads of the screws or does not ensure that the FRUs are secure.
After installing a FRU, make sure that the FRU and laptop work normally.
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4 Replacement Procedures
Tools and Equipment
For your safety and that of other people in the working environment, it is strongly recommended
that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will
ensure successful repair work and reduce the costs for repairing damaged components. The
equipment and tools required for disassembly and reassembly are:
ꢀ One 2 mm Phillips screwdriver
ꢀ One 4 mm flat-blade screwdriver
ꢀ Torx screwdriver
ꢀ Tweezers (for pulling out screws)
ꢀ ESD mats (for the floor and work desks)
ꢀ An ESD wrist strap or heel grounder
ꢀ Anti-static carpets or flooring
ꢀ Air ionizers (for highly electrostatic sensitive areas)
ꢀ A plastic card (in credit card size)
Screw Tightening Torque
To secure screws, follow the torque values listed below. Over-tightening can damage
components and screws. Under-tightening can loosen the screw or cause screws to come off,
which may result in short circuits or other damage.
ꢀ M2 (2 mm)
0.22 N m (2.2 kgf cm)
0.36 N m (3.5 kgf cm)
0.51 N m (5.0 kgf cm)
0.204 N m (2.0 kgf cm)
0.36 N m (3.5 kgf cm)
ꢀ M2.5 (2.5 mm)
ꢀ M3 (3 mm)
ꢀ M2.5x4 PSP TITE screws
ꢀ M2.5x6 GIZA TITE screws
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4 Replacement Procedures
Colors of Screw Shanks
For easy identification of the correct screws, the screw shanks are colored according to their
lengths, as follows:
ꢀ Screws of an odd-numbered length
Blue
ꢀ Screws of a special length Black
Screws of a special length are those of a length having decimal places (i.e. 16mm).
Symbols of Screws on the Laptop Body
For easy maintenance, the screw types are shown on the laptop body as symbols. A symbol
consists of a letter representing the screw type and a numeral representing the screw length.
ꢀ Screw type
Letter
ꢀ Bind screw
B (stands for bind)
ꢀ Flat-head screw
ꢀ Super flat-head screw
ꢀ Tapping screw
ꢀ Other screws
F
S
(stands for flat-head)
(stands for super flat-head)
T (stands for tapping)
U (stands for unique-pan head screws, studs, etc.)
Symbol examples
ꢀ 6 mm bind screw
ꢀ 12 mm bind screw
ꢀ 5 mm stud
B6
B12
U5
(The numeral represents the rounded length of the threaded portion regardless of the
entire stud length.)
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4 Replacement Procedures
4.2
Battery
Removing the Battery Pack
Remove the battery pack according to the following procedures and Figure 4.1.
CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do
not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing.
1. Turn the laptop upside down.
2. Slide the battery safety lock to the unlock position.
3. Slide the battery release latch and remove the battery pack from the laptop as shown in
Figure 4.1.
Figure 4.1 Removing the Battery Pack
NOTE: Dispose of the used battery packs as required by local ordinances or regulations.
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4 Replacement Procedures
Installing the Battery Pack
Install the battery pack according to the following procedures.
CAUTION: The battery packs contain a lithium ion battery, which can explode due to
improper replacement, use, handling or disposal. Always dispose of the battery packs as
required by local ordinances or regulations. Use only replacement batteries recommended by
Toshiba.
NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth.
1. Gently insert a new or recharged battery pack into place. Check that the battery release
latch slides in and stops with a click.
2. Slide the battery safety lock inward to the lock position.
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4.3
HDD
Removing the HDD
CAUTION: Do not press on the top or bottom of the drive. Applying such pressure can either
corrupt the data in the drive or damage the drive.
Remove the HDD (hard disk drive) according to the following procedures and Figures 4.2, 4.3,
4.4 and 4.5.
1. Remove one M2.5x8 screw securing the HDD door and remove the HDD door.
M2.5x8
Figure 4.2 Removing the HDD door
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4 Replacement Procedures
2. Use your fingers to push the HDD in the direction indicated by the arrows in Figure 4.3.
Figure 4.3 Releasing the HDD from the connector
3. Pull the tab and remove the HDD as shown in Figure 4.4.
Figure 4.4 Removing the HDD from the HDD bay
NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or
replace the HDD pack only if it fails.
4. Place the HDD pack on a flat surface such as a desk.
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4 Replacement Procedures
5. Remove the four M3x3 screws with torque value 3.5kgf in order as indicated in Figure
4.5 and separate the HDD foil from the HDD.
NOTE: The HDD foil screws on this module are specific to the system. Screws from older
systems are not compatible and must not be used on the HDD.
M3x3*2
M3x3*2
Figure 4.5 Removing the HDD foil
CAUTION: Do not apply pressure to the top or bottom of the drive.
Installing the HDD
Install the HDD according to the following procedures and Figure 4.6.
CAUTION: To avoid damage, always hold the HDD only by its sides.
1. Place the HDD foil on the HDD.
2. Secure the HDD foil with four M3x3 screws in order as indicated in Figure 4.6.
NOTE: The HDD foil screws on this module have oversized heads and are specific to the
system. Screws from older systems are not compatible and must not be used on the HDD.
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4 Replacement Procedures
M3x3*2
M3x3*2
Figure 4.6 Securing the HDD foil
CAUTION: To prevent the HDD pack from being distorted when installing into the laptop, do
not press the center of the HDD pack. Always hold the HDD pack by its sides.
3. Install the HDD pack into the correct position in the laptop. Connect the HDD pack to the
laptop.
4. Secure the HDD door by tightening one M2.5x8 screw.
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4.4
Memory
Removing the Optional Memory
Remove the optional memory according to the following procedures and Figure 4.7 after
checking that the laptop is turned off.
CAUTION: Remove the optional memory after turning off the laptop. If this is violated, the
laptop or memory can be damaged.
1. Turn the laptop upside down.
2. Loosen the one M2.5x5.6 screw securing the RAM door as shown in Figure 4.7.
3. Remove the RAM door.
CAUTION: Do not touch the connectors on the memory or in the laptop. Contaminated
connectors can cause memory access problems.
M2.5x5*1
Figure 4.7 Removing the RAM door
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4 Replacement Procedures
4. Spread out the two memory lock latches so that the upper memory module pops up.
Please follow the procedure as shown in Figure 4.8.
Figure 4.8 Removing the RAM from the connectors
5. Pull the upper memory module up and out at an angle, using care to avoid touching the
connectors.
6. Repeat steps 4 and 5 to remove the lower memory module.
Installing the Optional Memory
Install the optional memory according to the following procedures after checking that the laptop
is turned off.
CAUTION: Install the optional memory after turning off the laptop. If this is violated, the
laptop or memory can be damaged.
1. Insert the lower memory module into the connector at an angle of 45 degrees.
2. Press down on the memory module so that it is secured with both memory lock latches.
3. Repeat steps 1 and 2 to install the upper memory module.
4. Reinstall the optional RAM door.
5. Secure the RAM door with one M2.5x5 screw.
After the laptop is turned on, check the hardware configuration in the Hardware Setup or
TESTUP program to make sure that the installed memory has been recognized by the system. If
it has not been recognized yet, check the connections.
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4 Replacement Procedures
4.5
Keyboard
Removing the Keyboard
Remove the keyboard according to the following procedures and Figures 4.9, 4.10, 4.11 and 4.12.
1. Close the laptop and turn it over. Remove the three M2.5x8 screws as shown in Figure
4.9.
M2.5x8*3
Figure 4.9 Removing the keyboard
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4 Replacement Procedures
2. Open the display panel and insert a pin into the opening in the battery bay to push the
keyboard free, as indicated in Figure 4.10.
Figure 4.10 Releasing the keyboard
3. Lift up the keyboard and free it from the logic upper assembly as shown in Figure 4.11.
Figure 4.11 Raising the keyboard
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4 Replacement Procedures
4. Lift the keyboard up and disconnect the two cables on the back of the keyboard from the
motherboard as shown in Figure 4.12. Remove the keyboard.
Figure 4.12 Disconnecting the cables and removing the keyboard
Installing the Keyboard
Install the Keyboard according to the following procedures.
1. Connect the two cables on the back of the keyboard to the motherboard.
2. Place the keyboard in the correct position and press firmly downward to click into place,
making sure the keyboard is secure at all points.
3. Close the laptop and flip it over.
4. Secure the keyboard with three M2.5x8 screws.
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4.6
TV Tuner Card and WLAN Card
Removing the TV Tuner Card
Remove the TV tuner card according to the following procedures and Figure 4.13.
1. Disconnect the antenna on the TV tuner card.
2. Remove one M2.5x5 screw on the TV tuner card as shown in Figure 4.13.
3. Pull the TV tuner card out at an angle.
M2.5x5*1
Figure 4.13 Removing the TV tuner card
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Removing the WLAN Card
Remove the WLAN card according to the following procedures and Figure 4.14.
1. Disconnect the two antennas on the WLAN card.
2. Remove one M2.5x5 screw securing the WLAN card as shown in Figure 4.14.
3. Pull the WLAN card out at an angle.
M2.5x5*1
Figure 4.14 Removing the WLAN Card
Installing the TV Tuner Card
Install the TV tuner card according to the following procedures.
1. Insert the TV tuner card into the connector as shown in Figure 4.13.
2. Press the TV tuner card down and secure it with one M2.5x5 screw.
3. Attach the antenna to the TV tuner card.
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Installing the WLAN Card
Install the WLAN card according to the following procedures.
1. Insert the WLAN card into the connector as shown in Figure 4.14.
2. Press the WLAN card down and secure it with one M2.5x5 screw.
3. Connect the black WLAN antenna (auxiliary) to the connector on the left of the WLAN
card, and the white WLAN antenna (main) to the connector on the right.
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4 Replacement Procedures
4.7
ODD Module (Tray-load)
Removing the ODD Module (Tray-load)
NOTE: The installation and removal procedures are the same for all the modules that can be
installed in the ODD bay. See the appropriate sections for the disassembly procedures of
specific modules.
Remove the ODD module according to the following procedures and Figure 4.15.
1. Turn the laptop upside down.
2. Remove one M2.5x8 screw.
3. Pull the ODD module in the direction of the arrow as indicated in Figure 4.15.
M2.5x8*1
Figure 4.15 Removing the ODD module (Tray-load)
CAUTION: Handle the ODD module carefully. It can become hot during operation.
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Installing the ODD Module (Tray-load)
Install the ODD module according to the following procedures.
1. Insert the ODD into the ODD bay.
2. Slide the ODD inward until it meets the end.
3. Secure the ODD module with one M2.5x8 screw as indicated in Figure 4.15.
Disassembling the ODD (Tray-load)
NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or
replace the ODD drive only if it fails.
Disassemble the ODD according to the following procedures and Figure 4.16.
1. Remove the two M2x3 screws securing the ODD bracket.
2. Remove the ODD bracket.
M2x3*2
Figure 4.16 Removing the ODD bracket from the ODD
CAUTION: Be careful not to damage the hooks on the inside of the ODD bezel.
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ODD bezel hook
ODD bezel hook
Figure 4.17 Hooks on the inside of the Tray-load ODD bezel
Assembling the ODD (Tray-load)
Assemble the ODD according to the following procedures.
1. Seat the ODD bracket in the correct position and secure it with two M2x3 screws.
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4.8
Logic Upper Assembly
Removing the Logic Upper Assembly
Remove the logic upper assembly according to the following procedures and Figures 4.18, 4.19
and 4.20.
1. Close the laptop and turn it over. Remove the thirteen M2.5x8 screws securing the logic
upper assembly as shown in Figure 4.18.
M2.5x8*13
Figure 4.18 Removing thirteen screws from the bottom of the laptop
2. Turn the laptop over and open it. Remove the two M2.5x8 screws securing the logic
upper assembly.
3. Disconnect the four connectors: one Control Panel FCC, one Fingerprint Scanner FCC,
one speaker cable and one Touch pad cable as shown in Figure 4.19. Models featuring the
optional FeliCa card will have a fifth connector. Disconnect the FeliCa card connector as
shown in Figure 4.19 (where applicable).
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Figure 4.19 Disconnecting the cables and removing the upper logic assembly screw
4. Pry up the logic upper assembly from the bottom edge and remove it as shown in Figure
4.20.
Figure 4.20 Removing the logic upper assembly
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Installing the Logic Upper Assembly
Install the logic upper assembly according to the following procedures.
1. Seat the logic upper assembly from the back edge and adjust to the correct position. Snap
the logic upper assembly firmly into place.
2. Attach the four cables and secure the logic upper assembly with two M2.5x8 screws as
indicated in Figure 4.19. Models featuring the optional FeliCa card will have a fifth
connector. Connect the FeliCa card connector as shown in Figure 4.19 (where applicable).
3. Close the laptop and turn it upside down. Secure the logic upper assembly with thirteen
M2.5x8 screws as indicated in Figure 4.18.
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4.9 ODD Module (Slot-load)
CAUTION: Handle the ODD module carefully. It can become hot during operation.
Removing the ODD Module (Slot-load)
Remove the ODD (optical disc drive) module according to the following procedures.
NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or
replace the ODD drive only if it fails.
1. Remove the logic upper assembly from the system.
2. Lift and remove the ODD frame (straight up) from the logic lower assembly.
3. Push the ODD outward (into the empty space left by the ODD frame) to release it from
the connector on the motherboard.
4. Lift and remove the ODD (straight up) from the logic lower assembly.
5. Carefully push the ODD button (eject button) outward and away from the logic lower
assembly, then remove.
Installing the ODD Module (Slot-load)
Install the ODD module according to the following procedures.
1. Replace the motherboard.
2. Place the ODD into the logic lower assembly (straight down) and slid it inward to connect
with the motherboard.
3. Place the ODD frame into the space between the ODD and the right edge of the logic
lower assembly.
4. Align the ODD button (eject button) with (the outside of) the logic lower assembly and
carefully push it inward to secure it in place the ODD into the ODD bay.
5. Slide the ODD inward until it meets the end.
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Disassembling the ODD (Slot-load)
NOTE: Do not disassemble the ODD when it is working normally. Disassemble or replace
the ODD only if it fails.
Disassemble the ODD according to the following procedures and Figure 4.21.
1. Remove the two M2x3 screws securing the ODD bracket to the ODD.
2. Remove the ODD bracket from the ODD.
3. Remove the M2x3 screw securing the ODD board to the ODD.
4. Remove the ODD board from the ODD.
M2x3*3
Figure 4.21 Disassembling the Slot-load ODD
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Assembling the ODD (Slot-load)
Assemble the ODD according to the following procedures and Figure 4.21.
1. Place the ODD board in the correct position and secure it with one M2x3 screw.
2. Place the ODD bracket in the correct position and secure it with two M2x3 screws.
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4.10
FeliCa Card
Removing the FeliCa Card
Remove the FeliCa card according to the following procedures and Figure 4.22.
1. Turn the logic upper assembly upside down.
2. Remove one M2x2.5 screw securing the FeliCa card to the logic upper assembly. Lift the
FeliCa card by the front edge and remove it.
M2x2.5
Figure 4.22 Removing the FeliCa card from the logic upper assembly
Installing the FeliCa Card
Install the FeliCa card according to the following procedures.
1. Turn the logic upper assembly upside down. Seat the FeliCa card in the proper position.
2. Secure the FeliCa card with one M2x2.5 screw.
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4.11
Fingerprint Scanner Bracket
Removing the Fingerprint Scanner Bracket
Remove the fingerprint scanner bracket according to the following procedures and Figures 4.23,
4.24 and 4.25.
1. Turn the logic upper assembly upside down.
2. Use your fingers to press and hold down the wings on either side of the fingerprint
scanner bracket as shown in Figure 4.23.
Figure 4.23 Raising the fingerprint scanner bracket from the logic upper assembly
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4 Replacement Procedures
3. While still holding down the wings, grasp the fingerprint scanner bracket by the top and
bottom edge and work it in the direction indicated in Figure 4.24 until the bracket
becomes loose.
Figure 4.24 Working the fingerprint scanner bracket loose
4. Lift the edge of the fingerprint scanner bracket as shown in Figure 4.25, and remove it
from the system.
Figure 4.25 Removing the fingerprint scanner bracket from the logic upper assembly
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4 Replacement Procedures
Installing the Fingerprint Scanner Bracket
Install the fingerprint scanner bracket according to the following procedures.
1. Turn the logic upper assembly upside down.
2. Use your fingers to press and hold down the wings on either side of the fingerprint
scanner bracket as shown in Figure 4.23.
3. Place the bottom edge of the fingerprint scanner bracket in the proper position.
4. Lower the top edge of the fingerprint scanner bracket and press down until it snaps into
place.
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4.12
Touch Pad Board
Removing the Touch Pad Board
Remove the touch pad board according to the following procedures and Figure 4.26.
1. Disconnect the cable from the touch pad board to the touchpad.
2. Remove the two M2x5 screws securing the touch pad board to the logic upper assembly.
Lift the bottom edge of the touch pad board to release it from the tab securing the top
edge. Remove the touch pad board.
M2x5*2
Figure 4.26 Removing the touch pad board
Installing the Touch Pad Board
Install the touch pad board according to the following procedures.
1. Seat the touch pad board in the correct place on the logic upper assembly, ensuring the
top edge is secure under the tab on the logic upper assembly.
2. Secure the touch pad board with the two M2x5 screws.
3. Connect the touch pad board cable to the touch pad.
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4 Replacement Procedures
4.13
Speakers and Speaker Cushions
Removing the Speakers
Remove the speakers according to the following procedures and Figure 4.27.
1. Pull the FCC cable covering the speaker cables from the slot as indicated in Figure 4.27.
2. Pull the speaker cables from the routing channel.
3. Remove the four M2.5x6.5 screws securing the speakers to the logic upper assembly and
remove the speakers.
M2.5x6.5*2
M2.5x6.5*2
Figure 4.27 Removing the speakers
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Removing the Speaker Cushions
Remove the speaker cushions according to the following procedures and Figure 4.28.
1. Remove the four speaker cushions from the speakers.
Figure 4.28 Removing the speaker cushions
Installing the Speaker Cushions
Install the speaker cushions according to the following procedures.
1. Pinch the speaker cushions and insert them into the speakers.
Installing the Speakers
Install the speakers according to the following procedures.
1. Seat the speakers in the correct position on the logic upper assembly.
2. Secure the four M2.5x6.5 screws as shown in Figure 4.27.
3. Route the speaker cables in the routing channels on the logic upper assembly.
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4 Replacement Procedures
4.14
Indicator Board
Removing the Indicator Board
Remove the indicator board according to the following procedures and Figure 4.29.
1. Disconnect the indicator board cable from the motherboard.
2. Lift the indicator board out of the slot and remove it.
Figure 4.29 Removing the indicator board
Installing the Indicator Board
Install the indicator board according to the following procedures.
1. Place the indicator board in the slot and attach the cable to the motherboard as shown in
Figure 4.29.
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4 Replacement Procedures
4.15
USB Board
Removing the USB Board
Remove the USB board according to the following procedures and Figure 4.30.
1. Disconnect the USB board cable from the motherboard.
2. Lift the USB board from the back edge to release it from the catch and remove it.
Figure 4.30 Removing the USB board
Installing the USB Board
Install the USB board according to the following procedure:
1. Seat the USB board in the proper position and snap it into place.
2. Connect the USB board cable to the motherboard.
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4.16
Bluetooth
Removing the Bluetooth
Remove the Bluetooth according to the following procedures and Figure 4.31.
1. Disconnect the Bluetooth cable from the motherboard.
2. Remove the Bluetooth from the cradle by prying upward on the upper outside edge as
shown in Figure 4.31.
3. Remove the Bluetooth.
Figure 4.31 Removing the Bluetooth
Installing the Bluetooth
Install the Bluetooth according to the following procedures.
1. Seat the Bluetooth in the correct position and snap it into place.
2. Connect the cable to the motherboard.
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4.17
Thermal Fan
Removing the Thermal Fan
Remove the thermal fan according to the following procedures and Figure 4.32.
1. Remove the two M2x5 screws from the thermal fan as shown in Figure 4.32.
2. Disconnect the cable from the motherboard.
3. Remove the thermal fan.
M2x5*2
Figure 4.32 Removing the thermal fan
Installing the Thermal Fan
Install the thermal fan according to the following procedures.
1. Seat the thermal fan in the correct position.
2. Secure the thermal fan with two M2x5 screws.
3. Connect the cable to the motherboard.
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4.18
TV Tuner Antenna
Removing the TV Tuner Antenna
Remove the TV tuner antenna according to the following procedures and Figure 4.33.
1. Pull the TV tuner antenna cable from the routing channel and remove the connector from
the bracket as shown in Figure 4.33. Remove the TV tuner antenna.
Figure 4.33 Removing the TV tuner antenna
Installing the TV Tuner Antenna
Install the TV tuner antenna according to the following procedure.
1. Place the TV tuner antenna connector in the bracket and push it down. Route the TV
tuner antenna cable in the routing channels.
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4.19
Power Membrane
Removing the Power Membrane
Remove the power membrane according to the following procedures and Figure 4.34.
1. Disconnect the power membrane from the motherboard.
2. Peel off and remove the power membrane, taking care not to damage or tear it.
Figure 4.34 Removing the power membrane
Installing the Power Membrane
Install the power membrane according to the following procedures.
1. Seat the power membrane in the correct place and adhere it to the lower logic assembly.
2. Connect the power membrane to the motherboard.
NOTE: Where possible reuse the power membrane. If the power membrane is faulty or is
compromised during removal install a new power membrane.
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4.20
Display Assembly
Removing the Display Assembly
Remove the display assembly according to the following procedures and Figure 4.35.
1. Lift up the LVDS cable tab as shown in Figure 4.35.
2. Peel back the tape on the LVDS cable connector and disconnect the LVDS cable.
3. Remove the six M2.5x5 screws securing the display assembly as shown in Figure 4.35.
4. Remove the display assembly.
M2.5x5*3
M2.5x5*3
Figure 4.35 Removing the display assembly
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Installing the Display Assembly
Install the display assembly according to the following procedures.
1. Hold the display assembly in the correct position and secure it with four M2.5x5 screws.
2. Connect the LVDS cable to the motherboard and secure the tape.
3. Secure the LVDS cable tab in the correct position as shown in Figure 4.35.
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4 Replacement Procedures
Motherboard Assembly
Removing the Motherboard Assembly
The motherboard assembly comes in two different models. Remove the motherboard assembly of
each model according to the following procedures and Figures 4.36 and 4.37.
1. Slide the DC in cable upward and remove it from the connector slot as shown in Figure
4.36.
Figure 4.36 Removing the DC in cable from the connector slot
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4 Replacement Procedures
2. Remove the M2.5x5 screw securing the motherboard as shown in Figure 4.37.
3. Raise the motherboard from the right edge and slide it out, taking care not to damage the
connector ports.
M2.5x5*1
Figure 4.37 Removing the discreet motherboard from the system
Installing the Motherboard
Install the motherboard according to the following procedures.
1. Seat the motherboard in the correct position.
2. Secure the motherboard with one M2.5x5 screw as shown in Figure 4.37.
3. Slot the DC in cable into the connector port slot and press the wires into the channels on
the logic lower assembly.
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4 Replacement Procedures
4.21
Thermal Module
Removing the Thermal Module
The thermal module comes in two different models: a UMA model and a Discrete model.
Remove the thermal module of each model according to the following procedures and Figures
4.38 and 4.39.
CAUTION:
When removing the thermal module, keep the following in mind:
1.
The unit can become very hot during operation. Be sure to let it cool down before
starting the repair work.
2.
3.
Use care when removing and disassembling the unit in order to avoid damage.
If you remove the thermal module, please use a soft cloth with alcohol to clean it.
Reapply Shinetsu 7762 grease before installing the thermal module. If you use a new
thermal module, please ensure to remove the release paper first.
For the Discrete Model
1. Remove the three M2.5x6.5 spring screws and the four M2.5x6 spring screws in order as
shown in Figure 4.38.
2. Remove the thermal module.
M2.5x6.5*3
M2.5x6*4
Figure 4.38 Removing the thermal module (Discrete model)
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For the UMA Model
1. Remove the four M2.5x6 screws in order as shown in Figure 4.39.
2. Remove the thermal module.
M2.5x6*4
Figure 4.39 Removing the thermal module (UMA model)
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4 Replacement Procedures
Installing the Thermal Module
The thermal module comes in two different models: a UMA model and a Discrete model. Install
the thermal module of each model according to the following procedures.
For the Discrete model
1. Reapply Shinetsu 7762 thermal grease on the VGA thermal pads as shown in Figure 4.40.
If you use a new thermal module, remove the release papers on the thermal pads first.
thermal grease thermal pads
thermal grease
thermal pads
Figure 4.40 Reapplying Shinetsu 7762 grease on the thermal module
and remove any release papers
2. Seat the thermal module on the motherboard in the correct position and secure the four
M2.5x6 spring screws and the three M2.5x6.5spring screws according to the number
sequence sealed on the thermal module as shown in Figure 4.41.
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Figure 4.41 Installing the thermal module (Discrete model)
For the UMA Model
1. Reapply Shinetsu 7762 thermal grease on the thermal pad as shown in Figure 4.42. If you
use a new thermal module, remove the release papers on the thermal pads first.
thermal pad
thermal grease
thermal pads
Figure 4.42 Reapplying Shinetsu 7762 grease on the thermal module
and remove any release papers
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4 Replacement Procedures
2. Seat the thermal module on the motherboard in the correct position and secure the four
M2.5x6 screws according to the number sequence as shown in Figure 4.43.
M2.5x6*4
Figure 4.43 Installing the thermal module (UMA model)
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4 Replacement Procedures
4.22
CPU
Removing the CPU
Remove the CPU according to the following procedures and Figure 4.44.
CAUTION:
When removing the CPU, keep the following in mind:
The CPU can become very hot during operation. Be sure to let it cool down before starting
repair work.
1. Use a flat blade screwdriver to unlock the CPU by rotating the cam on the CPU socket
counterclockwise to the unlock position, aligning the divot on the cam with the
‘unlocked’ icon as shown in Figure 4.44.
2. Remove the CPU.
Figure 4.44 Removing the CPU
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4 Replacement Procedures
Installing the CPU
Install the CPU according to the following procedures.
1. Check to ensure the cam is in the unlock position.
2. Seat the CPU on the socket, using care not to damage the pins. Align the CPU with the
CPU socket using the triangle marker as a guide.
3. Rotate the cam clockwise to the lock position with a flat blade screwdriver.
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4 Replacement Procedures
4.23
LCD Bezel
Removing the LCD Bezel
Remove the LCD bezel according to the following procedures and Figures 4.45 and 4.46.
1. Remove the four rubber seals from the LCD bezel and four M2.5x5 screws securing the
LCD bezel to the display assembly as shown in Figure 4.45.
M2.5x5*2
M2.5x5*2
Figure 4.45 Removing four screws securing the LCD bezel to the display assembly
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4 Replacement Procedures
2. Pry up the LCD bezel from the outside bottom and outside top edges. Work your way
around the outside edges of the LCD bezel until it is free of the display assembly as
shown in Figure 4.46.
3. Remove the LCD bezel.
Figure 4.46 Prying up the LCD bezel from the outside edges
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4 Replacement Procedures
Installing the LCD Bezel
Install the LCD bezel according to the following procedures.
1. Seat the LCD bezel in the correct position on the display assembly.
2. Press the LCD bezel assembly down onto the display assembly until it snaps into place.
Work your way around the face of the LCD bezel ensuring that it is securely snapped into
place at all points.
3. Secure the LCD bezel to the display assembly with the four M2.5x5 screws and cover the
screws with the rubber seals.
CAUTION: Take care not to pinch the WLAN and 3G (optional) antennas when installing the
LCD bezel. Ensure the antenna cables are properly routed as indicated in the section WLAN
Antennas.
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4 Replacement Procedures
4.24
LCD Panel
Removing the LCD Panel
Remove the LCD panel according to the following procedures and Figure 4.47 and 4.48.
1. Remove the four M2.5x5 screws securing the LCD panel to the display assembly.
M2.5x5*2
M2.5x5*2
Figure 4.47 Removing the LCD panel from the display assembly
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4 Replacement Procedures
2. Disconnect the Webcam cable.
3. Remove the LCD panel from the display assembly.
Figure 4.48 Disconnecting the Webcam
Installing the LCD Panel
Install the LCD panel according to the following procedures.
1. Seat the LCD panel in the correct position and connect the webcam cable.
2. Secure the LCD panel with the four M2.5x5 screws.
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4 Replacement Procedures
4.25
Web Camera
Removing the Web Camera
Remove the web camera according to the following procedures and Figure 4.49.
1. Peel the web camera upward from the bottom edge and remove it from the display
assembly.
Figure 4.49 Removing the web camera from the display assembly
Installing the Web Camera
Install the web camera according to the following procedures.
1. Seat the web camera in the correct position and secure it to the display assembly.
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4 Replacement Procedures
4.26
WLAN Antennas
Removing the WLAN Antennas
Remove the WLAN antennas according to the following procedures and Figure 4.50.
1. Peel back the tinfoil flaps securing the WLAN antennas to the display assembly, taking
care not to tear or damage the foil.
2. Pull out the WLAN antenna cables from the routing channels.
3. Peel up the WLAN antennas heads. Remove the WLAN antennas from the system.
Figure 4.50 Removing the WLAN antennas from the display assembly
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4 Replacement Procedures
Installing the WLAN Antennas
Install the WLAN antennas according to the following procedures.
1. Place the WLAN antenna heads in the correct position and adhere them to the display
panel.
2. Route the WLAN antennas in the routing channels. Take care to route the antennas
properly through the channels as indicated in Figure 4.51.
CAUTION: The black and white WLAN antennas should run parallel to the edge of the LCD
display assembly. The optional 3G antennas (where present) will diverge from the WLAN
antennas at the top of the unit, as shown in Figure 4.51 .
WLAN (white)
WLAN (black)
3G (optional)
Figure 4.51 Routing the WLAN antennas onto the display assembly
NOTE: The black antenna should be on the left hand side of the screen cover and the white
antenna should be on the right.
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4 Replacement Procedures
4.27
LCD Panel Hinges
Removing the LCD Panel Hinges
Remove the LCD panel hinges according to the following procedures and Figure 4.52.
1. Remove the six M2x3 screws securing the LCD panel hinges to the LCD panel.
2. Remove the LCD panel hinges.
M2x3*3
M2x3*3
Figure 4.52 Removing the LCD panel hinges from the LCD Panel
Installing the LCD Panel Hinges
Install the LCD panel hinges according to the following procedures.
1. Place the LCD panel hinges in the correct position on the LCD panel and secure with four
M2x3 screws.
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4 Replacement Procedures
4.28
LVDS Cable
Removing the LVDS Cable
Remove the LVDS cable according to the following procedures and Figure 4.53.
1. Disconnect the LVDS cable from the display assembly. Peel off and remove the LVDS
cable from the back of the LCD panel, taking care not to damage the LCD panel.
Figure 4.53 Removing the LVDS cable from the LCD panel
Installing the LVDS Cable
Install the LVDS cable according to the following procedures.
1. Place the LVDS cable in the correct position and adhere it to the LCD panel.
2. Connect the LVDS cable to the connector on the LCD panel.
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Appendix A
Appendix A Handling the LCD Module
Precautions for handling the LCD module
The LCD module can be easily damaged during assembly or disassembly. Observe the following
precautions when handling it to prevent damaging it.
1. When installing the LCD module in the display assembly, make sure that you seat it so
that it is properly aligned and maximum visibility of the display is maintained.
2. Be careful to align the holes at the four corners of the LCD module with the
corresponding holes in the LCD cover before securing the module with screws.
Do not force the module into place, because stress can affect its performance.
Note: The panel’s polarized surface is easily scratched and damaged, so handle it
carefully.
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3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still
dirty, try breathing on the surface to create a light condensate and wipe it again.
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft
cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.
CRT
Cleaner
4. If water or other liquid is left on the panel’s surface for a long period, it can change the
screen’s tint or stain it. Be sure to quickly wipe off any liquid.
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5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which
could cause breakage or cracks.
6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic
discharge. Be sure to wear a wrist or ankle grounding device when handling the module.
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7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
8. Do not store the module at temperatures below its specifications. Cold can cause the
liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
9. Do not disassemble the LCD module. Disassembly can cause malfunctions.
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10. If you transport the module, do not use packing material that contains epoxy resin (amine)
or silicon glue (alcohol or oxime). These materials can release gas that can damage the
panel’s polarization.
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Appendix B
Appendix B Board Layout
B.1 System Board Top View (UMA)
Figure B-1 System Board Layout (Top)
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B.2 System Board Bottom View (UMA)
Figure B-2 System Board Layout (Bottom)
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Table B-1 System Board ICs (top and bottom)
Number
Name
U11
U5
Platform Controller Hub (BD82HM55 SLGZS B3)
Clock Generator (RTM890N-631-VB-GRT)
EC (KB926QFE0)
U19
U13
U22
UA1
UC2
UL1
U10
BIOS ROM (4MB SPI)
EC ROM (256KB SPI)
CODEC (ALC269Q-VB5-GR)
Card Reader Controller (JMB385-QGAZ0C)
LAN Controller (RTL8105E/RTL8111E -VB-GR)
HDMI Level Shift (ASM1442)
Table B-2 System Board Connectors (top and bottom)
Number
Name
CPU Socket
JCPU
JFAN
Fan conn.
JLVDS
JCRT
LVDS conn.
CRT conn.
JHDMI
JPIO
HDMI conn.
USB & Audio/B conn.
SATA HDD conn.
ODD conn.
JHDD
JODD
JFEL
FELICA conn.
ESATA/USB Combo conn.
Bluetooth conn.
WLAN conn.
JESATA
JBT
JWLAN
JLAN
LAN conn.
JUSB
USB conn.
JDDRH, JDDRL
JKB
DDRIII conn.
Keyboard conn.
5 in 1 Card Reader conn.
Speaker conn.
Power/B conn.
MDC conn.
JREAD
JSPK
JPOWER
JMDC
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J3G
JFP
3G conn.
Finger Printer conn.
TP& Light Pipe/B conn.
3G SIM CARD conn.
AC Adaptor conn.
Battery conn.
JTPL
J3GSIM
PJP1
PJP2
JCS
CapSensor/B conn.
LED/B conn.
JLED
JEXP
JBLG
Express Card conn.
Keyboard LED conn.
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B.3 System Board Top View (Discrete)
Figure B-3 System Board Layout (Top)
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B.4 System Board Bottom View (Discrete)
Figure B-4 System Board Layout (Bottom)
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Table B-3 System Board ICs (top and bottom)
Number
Name
Platform Controller Hub (BD82HM55 SLGZS B3)
Clock Generator (RTM890N-631-VB-GRT)
EC (KB926QFE0)
U11
U5
U19
U13
U22
UA1
UC2
UL1
U18
UV1
BIOS ROM (4MB SPI)
EC ROM (256KB SPI)
CODEC (ALC269Q-VB5-GR)
Card Reader Controller (JMB385-QGAZ0C)
LAN Controller (RTL8105E/RTL8111E -VB-GR)
HDMI Level Shift (ASM1442)
GPU (nVIDIA N11P/N11M)
Table B-4 System Board Connectors (top and bottom)
Number
Name
CPU Socket
JCPU
JFAN
Fan conn.
JLVDS
JLVDS1
JCRT
LVDS conn.
LVDS/B conn.
CRT conn.
JHDMI
JPIO
HDMI conn.
USB & Audio/B conn.
SATA HDD conn.
ODD conn.
JHDD
JODD
JFEL
FELICA conn.
ESATA/USB Combo conn.
Bluetooth conn.
WLAN conn.
JESATA
JBT
JWLAN
JLAN
LAN conn.
JUSB
USB conn.
JDDRH, JDDRL
JKB
DDRIII conn.
Keyboard conn.
5 in 1 Card Reader conn.
Speaker conn.
Power/B conn.
JREAD
JSPK
JPOWER
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JMDC
J3G
MDC conn.
3G conn.
JFP
Finger Printer conn.
Touch/B conn.
JTPL
J3GSIM
PJP1
PJP2
JCS
3G SIM CARD conn.
AC Adaptor conn.
Battery conn.
CapSensor/B conn.
LED/B conn.
JLED
JEXP
JBLG
Express Card conn.
Keyboard LED conn.
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C.
Appendix C Pin Assignments
System Board
C.1 JFAN
Table C-1 FAN I/F pin assignments (3-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
3
+FAN1
GND
2
FAN_SPEED1
-
C.2 JLVDS
Table C-2 LVDS I/F pin assignments (30-pin)
Pin No.
Signal name
I/O Pin No.
Signal Name
I/O
1
+3VS_LVDS_CAM
USB20_P11_R
USB20_N11_R
GND
2
LCD_EDID_CLK
LCD_EDID_DATA
INT_MIC_CLK
INT_MIC_DATA
LED_PWM
BKOFF#_R
GND
3
O
O
4
O
O
5
6
7
8
9
LVDS_TXOUT0+
LVDS_TXOUT0-
LVDS_TXOUT1+
LVDS_TXOUT1-
LVDS_TXOUT2+
LVDS_TXOUT2-
LVDS_TXCLK+
LVDS_TXCLK-
GND
O
O
10
12
14
16
18
20
22
24
26
28
30
O
O
11
13
15
17
19
21
23
25
27
29
O
O
O
O
O
O
O
LCD_ENVDD
+LCD_VDD
+3VS
+LCD_VDD
+LCD_VDD
NA
O
O
NA
+LCD_INV
+LCD_INV
O
O
NA
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C.3 JLVDS1
Table C-3 LVDS/B pin assignments (10-pin)
Pin No.
Signal name
I/O Pin No.
Signal Name
I/O
1
3
5
7
9
LVDS_TZOUT0+
LVDS_TZOUT1+
LVDS_TZOUT2+
LVDS_TZCLK+
+5VALW
O
O
O
O
2
4
LVDS_TZOUT0-
LVDS_TZOUT1-
LVDS_TZOUT2-
LVDS_TZCLK-
GND
O
O
O
O
6
8
10
C.4 JCRT
Table C-4 CRT pin assignments (15-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
CRT_G_L
I/O
1
3
CRT_R_L
CRT_B_L
GND
O
O
-
2
4
O
-
NC
5
6
GND
-
7
GND
-
8
GND
-
9
+CRT_VCC
NC
O
-
10
12
14
GND
-
11
13
15
CRT_DDC_DAT
VSYNC
I
HSYNC
O
I
O
CRT_DDC_CLK
C.5 JHDMI
Table C-5 HDMI I/F pin assignments (19-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
GND
I/O
1
3
HDMI_R_D2+
HDMI_R_D2-
GND
O
O
-
2
4
-
HDMI_R_D1+
HDMI_R_D1-
GND
O
O
-
5
6
7
HDMI_R_D0+
HDMI_R_D0-
GND
O
O
-
8
9
10
12
14
HDMI_R_CK+
HDMI_R_CK-
NC
O
O
-
11
13
HDMI_CEC
O
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15
17
19
HDMI_SCLK
GND
O
-
16
18
HDMI_SDATA
O
O
+HDMI_5V_OUT
HDMI_HPD
O
C.6 JHDD
Table C-6 HDD I/F pin assignments (22-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
3
5
GND
2
SATA_PTX_C
_DRX_P1
SATA_PTX_C
_DRX_N1
4
6
GND
SATA_PRX_D
TX_N1
SATA_PRX_D
TX_P1
7
GND
+3VS
GND
GND
+5VS
GND
GND
NC
8
+3VS
+3VS
GND
+5VS
+5VS
NC
9
10
12
14
16
18
20
22
11
13
15
17
19
21
NC
NC
C.7 JODD
Table C-7 SATA ODD I/F pin assignments (13-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
GND
2
SATA_PTX_C
_DRX_P4
3
5
SATA_PTX_C
_DRX_N4
4
6
GND
SATA_PRX_D
TX_N4
SATA_PRX_D
TX_P4
7
9
GND
8
NC
+5VS_ODD
NC
10
12
+5VS_ODD
GND
11
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13
GND
C.8 JESATA
Table C-8 eSATA/USB I/F pin assignments (11-pin)
Pin No.
Signal name
+USB_VCCB
I/O Pin No.
Signal Name
USB20_N3_RL
I/O
1
2
3
USB20_P3_RL
GND
4
GND
5
6
SATA_PTX_C_DRX_P5
GND
7
SATA_PTX_C_DRX_N5
SATA_PRX_DTX_N5
GND
8
9
10
SATA_PRX_DTX_P5
11
C.9 JBT
Table C-9 Bluetooth Connector pin assignments (6-pin)
Pin No.
Signal name
Pin No.
Signal Name
GND
I/O
1
3
5
+BT_VCC
-
2
4
6
-
I/O
I
USB20_P5
BT_RESET#
I/O
O
USB20_N5
BT_DET#
C.10 JFP
Table C-10 Finger Printer Connector pin assignments (4-pin)
Pin No.
Signal name
GND
USB20_P4
I/O
Pin No.
Signal Name
I/O
1
3
-
2
4
USB20_N4
GND
I/O
I/O
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C.11 JFEL
Table C-11 Felica Connector pin assignments (8-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
3
5
7
+FLICA_VCC
USB20_P9
NC
-
2
4
6
8
USB20_N9
GND
I/O
I/O
NC
NC
NC
C.12 JWLAN
Table C-12 WLAN Connector pin assignments (52-pin)
Pin No.
Signal name
I/O Pin No.
Signal Name
I/O
A1
A3
NC
NC
A2
A4
+3V_WLAN
GND
A5
BT_CTRL
CLKREQ_WLAN#
GND
A6
+1.5VS
NC
A7
A8
A9
A10
A12
A14
A16
A18
A20
A22
A24
NC
A11
A13
A15
A17
A19
A21
A23
CLK_WLAN#
CLK_WLAN
GND
NC
NC
NC
NC
GND
NC
WL_OFF#
PLT_RST#
+3V_WLAN
GND
PCIE_PRX_WLAN
TX_N2
A25
PCIE_PRX_WLAN
TX_P2
A26
GND
A27
A29
A31
GND
GND
A28
A30
A32
+1.5VS
PM_SMBCLK
PM_SMBDATA
PCIE_PTX_C_WL
ANRX_N2
A33
PCIE_PTX_C_WL
ANRX_P2
A34
GND
A35
A37
A39
GND
A36
A38
A40
USB20_N13
USB20_P13
GND
GND
+3V_WLAN
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A41
A43
A45
A47
A49
A51
+3V_WLAN
GND
NC
A42
A44
A46
A48
A50
A52
LED_WIMAX#
NC
NC
NC
+1.5VS
NC
GND
NC
+3V_WLAN
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C.13 J3G
Table C-13 3G Connector pin assignments (52-pin)
Pin No.
Signal name
I/O Pin No.
Signal Name
+3VS
I/O
A1
A3
NC
A2
A4
XBCLKM
BCCDET
CLKREQ_JET#
GND
GND
A5
A6
+1.5VS
A7
A8
+UIM_PWR
UIM_DATA
UIM_CLK
UIM_RESET
COMMON
ISDBT_DET
RF_OFF#
PLT_RST#
+3VS
A9
A10
A12
A14
A16
A18
A20
A22
A24
A11
A13
A15
A17
A19
A21
A23
CLK_JET#
CLK_JET
GND
BCRSTM
BCPWON
GND
PCIE_PRX_JETTX
_N4
A25
PCIE_PRX_JETTX
_P4
A26
GND
A27
A29
A31
GND
GND
A28
A30
A32
+1.5VS
USB20_P10_TV
USB20_N10_TV
PCIE_PTX_C_JET
RX_N4
A33
PCIE_PTX_C_JET
RX_P4
A34
GND
A35
A37
A39
A41
A43
A45
A47
A49
A51
GND
A36
A38
A40
A42
A44
A46
A48
A50
A52
USB20_N12
USB20_P12
GND
GND
+3VS
+3VS
GND
LED_WIMAX#
CPLGP1
TMPTU1_SXP
+1.5VS
NC
TMPTU2_SXP
NC
GND
NC
+3VS
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C.14 JEXP
Table C-14 New Card Connector pin assignments (26-pin)
Pin No.
Signal name
GND
I/O Pin No.
Signal Name
I/O
1
3
2
4
USB20_N4_R
CP_USB#
USB20_P4_R
NC
5
-
6
NC
7
PM_SMBCLK
+1.5VS_CARD
EC_SWI#
8
PM_SMBDATA
+1.5VS_CARD
+3VALW_CARD
+3VS_CARD
CLKREQ#
9
10
12
14
16
18
20
22
11
13
15
17
19
21
PERST#
+3VS_CARD
EXP_CPPE#
CLK_NEW
CLK_NEW#
GND
PCIE_PRX_NEWT
X_N3
PCIE_PRX_NEW
TX_P3
23
25
GND
24
26
PCIE_PTX_C_NE
WRX_N3
PCIE_PTX_C_NE
WRX_P3
GND
C.15 JLAN
Table C-15 LAN Connector pin assignments (14-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
3
5
7
9
RJ45_MIDI0+
RJ45_MIDI1+
RJ45_MIDI2-
RJ45_MIDI3+
+3V_LAN
I/O
I/O
I/O
I/O
2
4
RJ45_MIDI0-
RJ45_MIDI2+
RJ45_MIDI1-
RJ45_MIDI3-
I/O
I/O
I/O
I/O
6
8
10
LAN_SK_LINK#_
R
11
13
+3V_LAN
LANGND
12
14
LAN_ACTIVITY#
_R
LANGND
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C.16 JLED
Table C-16 LED/B Connector pin assignments (12-pin)
Pin No.
Signal name
+5VALW
I/O
Pin No.
Signal Name
+5VS
I/O
1
3
2
4
WIMAX_LED_GN
D#
WL_BT_LED#
5
7
DC_IN
6
8
PWR_ON_LED#
HDD_LED#
PWR_SUSP_LE
D#
9
CR_LEDCON#
10
12
BATT_FULL_LE
D#
11
BATT_CHG_LO
W_LED#
GND
C.17 JDDRH
Table C-17 SODIMM I/F pin assignments (204-PIN)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
+VREF_DQA
GND
-
-
2
GND
DDR_A_D4
DDR_A_D5
GND
-
I/O
I/O
-
3
4
5
DDR_A_D0
DDR_A_D1
GND
I/O
I/O
-
6
7
8
9
10
12
14
16
18
20
22
24
26
28
30
32
34
DDR_A_DQS#0
DDR_A_DQS0
GND
O
11
13
15
17
19
21
23
25
27
29
31
33
DDR_A_DM0
GND
O
-
O
-
DDR_A_D2
DDR_A_D3
GND
I/O
I/O
-
DDR_A_D6
DDR_A_D7
GND
I/O
I/O
-
DDR_A_D8
DDR_A_D9
GND
I/O
I/O
-
DDR_A_D12
DDR_A_D13
GND
I/O
I/O
-
DDR_A_DQS#1
DDR_A_DQS1
GND
O
O
-
DDR_A_DM1
SM_DRAMRST#
GND
O
O
-
DDR_A_D10
I/O
DDR_A_D14
I/O
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35
37
39
41
43
45
47
49
51
53
55
57
59
61
63
65
67
69
71
73
75
77
79
81
83
85
87
89
91
93
95
97
99
101
103
105
107
109
DDR_A_D11
GND
I/O
-
36
38
40
42
44
46
48
50
52
54
56
58
60
62
64
66
68
70
72
74
76
78
80
82
84
86
88
90
92
94
96
98
100
102
104
106
108
110
DDR_A_D15
GND
I/O
-
DDR_A_D16
DDR_A_D17
GND
I/O
I/O
-
DDR_A_D20
DDR_A_D21
GND
I/O
I/O
-
DDR_A_DQS#2
DDR_A_DQS2
GND
O
O
-
DDR_A_DM2
GND
O
-
DDR_A_D22
DDR_A_D23
GND
I/O
I/O
-
DDR_A_D18
DDR_A_D19
GND
I/O
I/O
-
DDR_A_D28
DDR_A_D29
GND
I/O
I/O
-
DDR_A_D24
DDR_A_D25
GND
I/O
I/O
-
DDR_A_DQS#3
DDR_A_DQS3
GND
O
O
-
DDR_A_DM3
GND
O
-
DDR_A_D26
DDR_A_D27
GND
I/O
I/O
-
DDR_A_D30
DDR_A_D31
GND
I/O
I/O
-
DDRA_CKE0
+1.5V
O
-
DDRA_CKE1
+1.5V
I/O
-
NC
-
DDR_A_MA15
DDR_A_MA14
+1.5V
O
O
-
DDR_A_BS2
+1.5V
O
-
DDR_A_MA12
DDR_A_MA9
+1.5V
O
O
-
DDR_A_MA11
DDR_A_MA7
+1.5V
O
O
-
DDR_A_MA8
DDR_A_MA5
+1.5V
O
O
-
DDR_A_MA6
DDR_A_MA4
+1.5V
O
O
-
DDR_A_MA3
DDR_A_MA1
+1.5V
O
O
-
DDR_A_MA2
DDR_A_MA0
+1.5V
O
O
-
DDRA_CLK0
DDRA_CLK0#
+1.5V
O
O
-
DDRA_CLK1
DDRA_CLK1#
+1.5V
O
O
-
DDR_A_MA10
DDR_A_BS0
O
O
DDR_A_BS1
DDR_A_RAS#
O
O
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111
113
115
117
119
121
123
125
+1.5V
DDR_A_WE#
DDR_A_CAS#
+1.5V
-
O
O
-
112
114
116
118
120
122
124
126
+1.5V
DDRA_SCS0#
DDRA_ODT0
+1.5V
-
O
O
-
DDR_A_MA13
DDRA_SCS1#
+1.5V
O
O
-
DDRA_ODT1
NC
O
-
+1.5V
-
NC
-
+DDR_VREF_CA_
DIMMA
-
127
129
131
133
135
137
139
141
143
145
147
149
151
153
155
157
159
161
163
165
167
169
171
173
175
177
179
181
183
GND
DDR_A_D32
DDR_A_D33
GND
-
I/O
I/O
-
128
130
132
134
136
138
140
142
144
146
148
150
152
154
156
158
160
162
164
166
168
170
172
174
176
178
180
182
184
GND
DDR_A_D36
DDR_A_D37
GND
-
I/O
I/O
-
DDR_A_DQS#4
DDR_A_DQS4
GND
O
DDR_A_DM4
GND
O
-
O
-
DDR_A_D38
DDR_A_D39
GND
DDR_A_D34
DDR_A_D35
GND
I/O
I/O
-
I/O
-
DDR_A_D44
DDR_A_D45
GND
I/O
I/O
-
DDR_A_D40
DDR_A_D41
GND
I/O
I/O
-
DDR_A_DQS#5
DDR_A_DQS5
GND
O
DDR_A_DM5
GND
O
O
-
-
DDR_A_D42
DDR_A_D43
GND
I/O
I/O
-
DDR_A_D46
DDR_A_D47
GND
I/O
I/O
-
DDR_A_D43
DDR_A_D49
GND
I/O
I/O
-
DDR_A_D52
DDR_A_D53
GND
I/O
I/O
-
DDR_A_DQS#6
DDR_A_DQS6
GND
O
DDR_A_D53
GND
I/O
-
O
-
DDR_A_D54
DDR_A_D55
GND
I/O
I/O
-
DDR_A_D50
DDR_A_D51
GND
I/O
I/O
-
DDR_A_D60
DDR_A_D61
GND
I/O
I/O
-
DDR_A_D56
DDR_A_D57
I/O
I/O
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185
187
189
191
193
195
197
199
201
203
GND
DDR_A_DM7
GND
-
O
-
186
188
190
192
194
196
198
200
202
204
DDR_A_DQS#7
DDR_A_DQS7
GND
O
O
-
DDR_A_D58
DDR_A_D59
GND
I/O
I/O
-
DDR_A_D62
DDR_A_D63
GND
I/O
I/O
-
GND
-
PM_EXTTS#
PM_SMBDATA
PM_SMBCLK
+0.75VS
O
+3VS
-
I/O
I/O
-
GND
-
+0.75VS
-
C.18 JDDRL
Table C-18 SODIMM I/F pin assignments (204-PIN)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
+VREF_DQB
GND
-
-
2
GND
DDR_B_D4
DDR_B_D5
GND
-
I/O
I/O
-
3
4
5
DDR_B_D0
DDR_B_D1
GND
I/O
I/O
-
6
7
8
9
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
42
DDR_B_DQS#0
DDR_B_DQS0
GND
O
11
13
15
17
19
21
23
25
27
29
31
33
35
37
39
41
DDR_B_DM0
GND
O
O
-
-
DDR_B_D2
DDR_B_D3
GND
I/O
I/O
-
DDR_B_D6
DDR_B_D7
GND
I/O
I/O
-
DDR_B_D8
DDR_B_D9
GND
I/O
I/O
-
DDR_B_D12
DDR_B_D13
GND
I/O
I/O
-
DDR_B_DQS#1
DDR_B_DQS1
GND
O
DDR_B_DM1
SM_DRAMRST#
GND
O
O
O
-
-
DDR_B_D10
DDR_B_D11
GND
I/O
I/O
-
DDR_B_D14
DDR_B_D15
GND
I/O
I/O
-
DDR_B_D16
DDR_B_D17
I/O
I/O
DDR_B_D20
DDR_B_D21
I/O
I/O
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43
45
GND
DDR_B_DQS#2
DDR_B_DQS2
GND
-
O
O
-
44
46
GND
DDR_B_DM2
GND
-
O
-
47
48
49
50
DDR_B_D22
DDR_B_D23
GND
I/O
I/O
-
51
DDR_B_D18
DDR_B_D19
GND
I/O
I/O
-
52
53
54
55
56
DDR_B_D28
DDR_B_D29
GND
I/O
I/O
-
57
DDR_B_D24
DDR_B_D25
GND
I/O
I/O
-
58
59
60
61
62
DDR_B_DQS#3
DDR_B_DQS3
GND
O
O
-
63
DDR_B_DM3
GND
O
-
64
65
66
67
DDR_B_D26
DDR_B_D27
GND
I/O
I/O
-
68
DDR_B_D30
DDR_B_D31
GND
I/O
I/O
-
69
70
71
72
73
DDRB_CKE0
+1.5V
O
-
74
DDRB_CKE1
+1.5V
I/O
-
75
76
77
NC
-
78
DDR_B_MA15
DDR_B_MA14
+1.5V
O
O
-
79
DDR_B_BS2
+1.5V
O
-
80
81
82
83
DDR_B_MA12
DDR_B_MA9
+1.5V
O
O
-
84
DDR_B_MA11
DDR_B_MA7
+1.5V
O
O
-
85
86
87
88
89
DDR_B_MA8
DDR_B_MA5
+1.5V
O
O
-
90
DDR_B_MA6
DDR_B_MA4
+1.5V
O
O
-
91
92
93
94
95
DDR_B_MA3
DDR_B_MA1
+1.5V
O
O
-
96
DDR_B_MA2
DDR_B_MA0
+1.5V
O
O
-
97
98
99
100
102
104
106
108
110
112
114
116
118
101
103
105
107
109
111
113
115
117
DDRB_CLK0
DDRB_CLK0#
+1.5V
O
O
-
DDRB_CLK1
DDRB_CLK1#
+1.5V
O
O
-
DDR_B_MA10
DDR_B_BS0
+1.5V
O
O
-
DDR_B_BS1
DDR_B_RAS#
+1.5V
O
O
-
DDR_B_WE#
DDR_B_CAS#
+1.5V
O
O
-
DDRB_SCS0#
DDRB_ODT0
+1.5V
O
O
-
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119
121
123
125
DDR_B_MA13
DDRB_SCS1#
+1.5V
O
O
-
120
122
124
126
DDRB_ODT1
NC
O
-
+1.5V
-
NC
-
+DDR_VREF_CA_
DIMMB
-
127
129
131
133
135
137
139
141
143
145
147
149
151
153
155
157
159
161
163
165
167
169
171
173
175
177
179
181
183
185
187
189
191
GND
DDR_B_D32
DDR_B_D33
GND
-
I/O
I/O
-
128
130
132
134
136
138
140
142
144
146
148
150
152
154
156
158
160
162
164
166
168
170
172
174
176
178
180
182
184
186
188
190
192
GND
DDR_B_D36
DDR_B_D37
GND
-
I/O
I/O
-
DDR_B_DQS#4
DDR_B_DQS4
GND
O
DDR_B_DM4
GND
O
-
O
-
DDR_B_D38
DDR_B_D39
GND
DDR_B_D34
DDR_B_D35
GND
I/O
I/O
-
I/O
-
DDR_B_D44
DDR_B_D45
GND
I/O
I/O
-
DDR_B_D40
DDR_B_D41
GND
I/O
I/O
-
DDR_B_DQS#5
DDR_B_DQS5
GND
O
DDR_B_DM5
GND
O
O
-
-
DDR_B_D42
DDR_B_D43
GND
I/O
I/O
-
DDR_B_D46
DDR_B_D47
GND
I/O
I/O
-
DDR_B_D43
DDR_B_D49
GND
I/O
I/O
-
DDR_B_D52
DDR_B_D53
GND
I/O
I/O
-
DDR_B_DQS#6
DDR_B_DQS6
GND
O
DDR_B_D53
GND
I/O
-
O
-
DDR_B_D54
DDR_B_D55
GND
I/O
I/O
-
DDR_B_D50
DDR_B_D51
GND
I/O
I/O
-
DDR_B_D60
DDR_B_D61
GND
I/O
I/O
-
DDR_B_D56
DDR_B_D57
GND
I/O
I/O
-
DDR_B_DQS#7
DDR_B_DQS7
GND
O
DDR_B_DM7
GND
O
O
-
-
DDR_B_D58
I/O
DDR_B_D62
I/O
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193
195
197
199
201
203
DDR_B_D59
GND
I/O
194
196
198
200
202
204
DDR_B_D63
GND
I/O
-
-
-
-
-
-
GND
PM_EXTTS#
PM_SMBDATA
PM_SMBCLK
+0.75VS
O
+3VS
I/O
I/O
-
+3VS
+0.75VS
C.19 JKB
Table C-19 Keyboard Connector pin assignments (34-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
NC
I/O
1
NUM_LED#
CAPS_LED#
KSI1
2
3
4
+3VS
KSI6
5
6
7
KSI5
8
KSI0
9
KSI4
10
12
14
16
18
20
22
24
26
28
30
32
34
KSI3
11
13
15
17
19
21
23
25
27
29
31
33
KSI2
KSI7
KSO15
KSO11
KSO9
KSO12
KSO10
KSO8
KSO7
KSO14
KSO3
KSO0
KSO2
NC
KSO13
KSO6
KSO5
KSO4
KSO1
NC
KSO17
KSO16
NC
+3VS
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C.20 JPIO
Table C-20 USB & Audio/B Connector pin assignments (20-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
3
BACK_SENSE
MIC1_R
2
4
NBA_PLUG
MIC1_L
HP_L
5
GNDA
6
7
HP_R
8
GND
9
GND
10
12
USB20_P0_R
GND
11
USB20_N0_R
13
15
17
19
GND
14
16
18
20
USB20_P1_R
+5V_IO
USB20_N1_R
+USB_VCCA
+USB_VCCA
+USB_VCCA
+USB_VCCA
C.21 JCS
Table C-21 FUN/B connector pin assignments (10-pin)
Pin No.
Signal name
+5VALW
I/O
Pin No.
Signal Name
+3VL
I/O
1
3
5
7
9
2
4
+3VS
ESB_DAZ
CAP_INT#
EC_SMB_CK2
GND
ESB_CKZ
CAP_RST#
EC_SMB_DA2
6
8
10
C.22 JPOWER
Table C-22 POWER/B connector pin assignments (4-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
3
POWER_ON_LED
ON/OFFBTN#
2
4
+5VALW
GND
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C.23 JREAD
Table C-23 CARD READER connector pin assignments (36-pin)
Pin No.
Signal name
XD_RB#
I/O
Pin No.
Signal Name
XD_RE#
I/O
1
3
5
2
4
6
XD_CE#
XD_ALE
XD_CLE
SDCMD_MSBS_X
DWE#
7
9
XDWP#_SDWP#
XD_SD_MS_D1
XD_SD_MS_D3
8
XD_SD_MS_D0
XD_SD_MS_D2
10
12
11
SDCMD_MSBS_X
DWE#
13
15
17
19
21
GND
14
16
18
20
22
+VCC_OUT
XD_SD_MS_D3
XD_SD_MS_D2
XD_SD_MS_D1
GND
MS_CLK
MS_CD#
XD_SD_MS_D0
SDCMD_MSBS_X
DWE#
23
25
27
29
31
33
35
+VCC_OUT
24
26
28
30
32
34
36
SD_CLK
XD_SD_MS_D0
XD_SD_MS_D3
XD_SD_MS_D1
XD_SD_D6
XD_SD_MS_D2
XD_SD_D4
XD_SD_D5
XD_SD_D7
XD_CD#
+VCC_OUT
XDWP#_SDWP#
SD_CD#
C.24 J3GSIM
Table C-24 3G CARD connector pin assignments (8-pin)
Pin No.
Signal name
+VCC_SIM
I/O
Pin No.
Signal Name
I/O
1
3
5
7
2
4
6
8
SIM_RESET
GND
SIM_CLK
UIM_VPP
NC
SIM_DATA
NC
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C.25 JSPK
Table C-25 SPK connector pin assignments (4-pin)
Pin No.
Signal name
SPK_L1
SPK_R1
I/O
Pin No.
Signal Name
SPK_L2
SPK_R2
I/O
1
3
2
4
C.26 JTPL
Table C-26 TP& Light Pipe/B connector pin assignments (10-pin)
Pin No.
Signal name
+5VS
I/O
Pin No.
Signal Name
I/O
1
3
5
7
9
2
4
TP_CLK
SW_L
GND
TP_DATA
SW_R
6
TP_LED#
KSO0
8
KSI6
10
GND
C.27 JBLG
Table C-27 Keyboard LED connector pin assignments (4-pin)
Pin No.
Signal name
+5VS_LED
NC
I/O
Pin No.
Signal Name
NC
GND
I/O
1
3
2
4
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C.28 JUSB
Table C-28 USB connector pin assignments (8-pin)
Pin No.
Signal name
+USB_VCCC
I/O
Pin No.
Signal Name
I/O
1
3
5
7
2
4
6
8
USB20_N2_R
GND
USB20_P2_R
GND
GND
GND
GND
C.29 JMDC
Table C-29 MDC connector pin assignments (12-pin)
Pin No.
Signal name
GND
I/O
Pin No.
Signal Name
+MDC_VCC
I/O
1
3
-
O
-
2
4
-
-
AZ_SDOUT_MD
GND
NC
5
6
+3VALW
GND
-
7
AZ_SYNC_MD
AZ_SDIN1_MD
AZ_RST_MD#
O
I
8
-
9
10
12
GND
-
11
O
AZ_BITCLK_MD
O
C.30 PJP1
Table C-30 AC Adaptor connector pin assignments (4-pin)
Pin No.
Signal name
DC_IN_S1
GND
I/O
Pin No.
Signal Name
DC_IN_S1
GND
I/O
1
3
-
-
2
4
-
-
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C.31 PJP2
Table C-31 Battery connector pin assignments (9-pin)
Pin No.
Signal name
I/O
Pin No.
Signal Name
I/O
1
3
5
7
9
BATT_S1
-
-
2
4
6
8
BATT_S1
-
-
BATT_P3
BATT_P5
EC_SMCA
GND
BATT_P4
EC_SMDA
GND
-
I/O
I/O
-
-
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Appendix D
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Code set 1
Code set 2
Break
Cap
No.
Keytop
Note
Make
Break
Make
01
02
03
04
05
06
07
08
09
10
11
12
13
15
16
17
18
19
20
21
22
23
24
25
26
27
28
‘ ~
1 !
2 @
3 #
4 $
5 %
6 ^
7 &
8 *
9 (
0 )
- _
= +
BkSp
Tab
Q
29
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
A9
82
83
84
85
86
87
88
89
8A
8B
8C
8D
8E
8F
90
91
92
93
94
95
96
97
98
99
9A
9B
0E
16
1E
26
25
2E
36
3D
3E
46
45
4E
55
66
0D
15
1D
24
2D
2C
35
3C
43
44
4D
54
5B
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
0E
16
1E
26
25
2E
36
3D
3E
46
45
4E
55
66
0D
15
1D
24
2D
2C
35
3C
43
44
4D
54
5B
*2
*2
*2
W
E
R
T
Y
U
*2
*2
*2
*2
I
O
P
[ {
] }
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Table D-1 Scan codes (set 1 and set 2) (2/4)
Code set 1
Code set 2
Break
Cap
No.
Keytop
Note
Make
Break
Make
29
30
31
32
33
34
35
36
37
38
39
40
41
43
44
45
46
47
48
49
50
51
52
53
54
55
57
\ |
2B
3A
1E
1F
20
21
22
23
24
25
26
27
28
1C
2A
56
2C
2D
2E
2F
30
31
32
33
34
35
36
AB
BA
9E
9F
A0
A1
A2
A3
A4
A5
A6
A7
A8
9C
AA
D6
AC
AD
AE
AF
B0
B1
B2
B3
B4
B5
B6
5D
58
1C
1B
23
2B
34
33
3B
42
4B
4C
52
5A
12
61
1A
22
21
2A
32
31
3A
41
49
4A
59
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
5D
58
1C
1B
23
2B
34
33
3B
42
4B
4C
52
5A
12
61
1A
22
21
2A
32
31
3A
41
49
4A
59
*5
Caps Lock
A
S
D
F
G
H
J
*2
*2
*2
*2
K
L
; :
‘ “
Enter
*3
Shift (L)
No.102 key
Z
X
C
V
B
N
M
*2
*2
*2
*2
, <
. >
/ ?
Shift (R)
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Table D-1 Scan codes (set 1 and set 2) (3/4)
Code set 1
Code set 2
Break
Cap
No.
Keytop
Note
Make
Break
Make
58
60
Ctrl(L)
Alt (L)
Space
ALT (R)
Ctrl(R)
Ins
1D
38
9D
B8
B9
14
11
29
F0
F0
F0
14
11
29
11
14
70
71
6B
6C
69
75
72
7D
7A
74
*3
*3
61
39
62
E0 38
E0 B8 E0 11
E0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
64
E0 1D E0 9D E0 14
E0
E0
E0
75
E0 52
E0 53
E0 D2 E0 70
E0 D3 E0 71
*1
*1
*1
*1
*1
*1
*1
*1
*1
*1
76
Del
79
E0 4B E0 CB E0 6B E0
←
80
Home
End
↑
E0 47
E0 4F
E0 48
E0 50
E0 49
E0 51
E0 C7 E0 6C E0
81
E0 CF E0 69
E0 C8 E0 75
E0 D0 E0 72
E0
E0
E0
83
84
↓
85
PgUp
PgDn
→
E0 C9 E0 7D E0
E0 D1 E0 7A E0
86
89
E0 4D E0 CD E0 74
E0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
110
112
113
114
115
116
117
118
119
120
121
Esc
F1
01
3B
3C
3D
3E
3F
40
41
42
43
44
81
BB
BC
BD
BE
BF
C0
C1
C2
C3
C4
76
05
06
04
0C
03
0B
83
0A
01
09
76
05
06
04
0C
03
0B
83
0A
01
09
F2
F3
F4
F5
F6
F7
F8
F9
F10
*3
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Table D-1 Scan codes (set 1 and set 2) (4/4)
Cap
No.
Code set 1
Code set 2
Keytop
Note
Make
Break
Make
Break
122
123
124
126
X
F11
F12
57
58
*6
D7
D8
*6
78
F0
F0
78
07
*3
*3
*6
*7
*4
07
*6
*7
—
PrintSc
Pause
Fn
*6
*7
*7
*7
—
E0
E0
—
—
X
Win
5B E0 DB E0
5D E0 DD E0
1F E0
2F E0
F0
F0
1F
2F
x
App
Notes:
1. * Scan codes differ by mode.
2. * Scan codes differ by overlay function.
3. * Combination with the Fn key gives different codes.
4. * The Fn key does not generate a code by itself.
5. * This key corresponds to key No. 42 in a 102-key model.
6. * Refer to Table D-6, No. 124 key scan code.
7. * Refer to Table D-7, No. 126 key scan code.
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Table D-2 Scan codes with left Shift key
Cap
No.
Key
top
Code set 1
Code set 2
Make
Break
Make
Break
55
75
76
79
80
81
83
84
85
86
89
X
/
E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12
E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12
INS
DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12
E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12
←
Home E0 AA E0 47 E0 C7 E0 2A E0 F0 12 E0 6C E0 F0 6C E0 12
End
↑
E0 AA E0 4F E0 CF E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12
E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12
E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12
↓
PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12
PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12
E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12
E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12
E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 12
→
Win
App
X
Note : The table above shows scan codes with the left Shift key. In combination
with the right Shift key, scan codes are changed as listed below:
With left Shift
With right Shift
Set 1
Set 2
E0 AA___________ E0 B6
E0 2A ___________ E0 36
E0 F0 12_________ E0 F0 59
E0 12____________ E0 59
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Table D-3 Scan codes in Numlock mode
Cap
No.
Key
top
Code set 1
Code set 2
Make
Break
Make
Break
75
76
79
80
81
83
84
85
86
89
X
INS
DEL
←
E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12
E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12
E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12
Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12
End
↑
E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12
E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12
E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12
E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12
E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12
E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12
E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12
E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12
↓
PgUp
PgDn
→
Win
App
X
Table D-4 Scan codes with Fn key
Cap
Code set 1
Make Break
Code set 2
Break
No.
Keytop
Make
5A
43
58
ENT
E0
E0
E0
1C
1D
38
E0
E0
E0
9C
9D
B8
E0
E0
E0
E0
E0
E0
F0
F0
F0
5A
14
11
L-CTRL
L-ALT
14
11
60
121
122
123
ARROW
45
45
46
C5
77
77
7E
F0
F0
F0
77
77
7E
NUMERIC
Scrl
C5
C6
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Table D-5 Scan codes in overlay mode
Code set 1
Code set 2
Break
Cap
No.
Keytop
Make
Break
Make
8
9
7
8
HOME
47
48
C7
C8
6C
75
F0
F0
6C
75
10
55
5
9
/
PGUP
/
49
C9
7D
F0
7D
E0
35
E0
B5
E0
4A
E0
F0
4A
4
5
6
*
4B
4C
4D
37
4F
50
51
4A
52
53
4E
CB
CC
CD
B7
6B
73
74
7C
69
72
7A
7B
70
71
79
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
F0
6B
73
74
7C
69
72
7A
7B
70
71
79
6
7
9
*
2
1
2
3
-
END
CF
D0
D1
CA
D2
D3
CE
3
4
PGON
-
12
11
54
13
43
0
.
INS
DEL
+
+
Enter Enter
E0
1C
E0
9C
E0
5A
E0
F0
5A
Table D-6 No.124 key scan code
Key
top
Code set 1
Code set 2
Shift
Make
Break
Make
Break
Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12
E0 37
E0 37
54
E0 B7
E0 B7
D4
E0 7C
E0 7C
84
E0 F0 7C
E0 F0 7C
F0 84
Ctrl +
Shift +
Alt +
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Table D-7 No.126 key scan code
Key top
Shift
Code set 1
Code set 2
Make
Make
Pause
Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77
Ctrl
E0 46 E0 C6
E0 7E E0 F0 7E
*: This key generates only make codes.
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Appendix E Key Layout
1.
United Status (US) Keyboard
Figure US keyboard
2.
Traditional Chinese (CH) Keyboard
Figure CH keyboard
3. Thai (TI) Keyboard
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Figure TI keyboard
4. Korean (KO) Keyboard
Figure KO keyboard
5. United Kingdom (UK) Keyboard
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Figure UK keyboard
6. US International (UI) Keyboard
Figure UI keyboard
7. Hebrew (HB) Keyboard
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Figure HB keyboard
8. Danish (DM) Keyboard
Figure DM keyboard
9. Swiss (SW) Keyboard
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Figure SW keyboard
10.Arabic (ARE) Keyboard
Figure ARE keyboard
11.Czech (CZ) Keyboard
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Figure CZ keyboard
12.Russian (RU) Keyboard
Figure RU keyboard
13.Portuguese (PO) Keyboard
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Figure PO keyboard
14.Slovakian (SL) Keyboard
Figure SL keyboard
15.Italian (IT) Keyboard
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Figure IT keyboard
16.French (FR) Keyboard
Figure FR keyboard
17.German (GR) Keyboard
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Figure GR keyboard
18.Greek (GK) Keyboard
Figure GK keyboard
19.Hungarian (HG) Keyboard
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Figure HG keyboard
20.Spanish (SP) Keyboard
Figure SP keyboard
21.Turkish (TR) Keyboard
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Figure TR keyboard
22. Turkish F (TF-F) Keyboard
Figure TF-F keyboard
23. Swedish (SD) Keyboard
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Figure SD keyboard
24. Belgian (BE) Keyboard
Figure BE keyboard
25. Yugoslavian (YU) Keyboard
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Figure YU keyboard
26. Norwegian (NW) Keyboard
Figure NW keyboard
27. Scandinavian (ND) Keyboard
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Figure ND keyboard
28. Canadian Multinational (AC) Keyboard
Figure AC keyboard
29. Canadian Bilingual (CB) Keyboard
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Figure CB keyboard
30. Romania (RO) Keyboard
Figure RO keyboard
31. Bulgaria (BU) Keyboard
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Figure BU keyboard
32. Japanese (JP) Keyboard
Figure JP keyboard
32. Latin American (LA) Keyboard
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Figure LA keyboard
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F.
Appendix F Series Screw Torque List (NWQAA/NWQAE)
Table F-1 Series Screw Torque List
SCREW
SPEC
SCREW
TORQUE
SCREW P/N
Q'ty
LOCATION
LCD ASSY
LCD BRK TO LCD
PANEL(R/L)
MAAA00153G0 M2.0*3
MMCK25050G0 M2.5*5
6
4
1.2~1.5kg
2.5~3.0 kg
LCD BRK L&R to LCD
Cover
MMCK25050G0 M2.5*5
4
LCD Bezel to LCD Cover
2.5~3.0 kg
MB
MAA000012G0 M2.0*5
MAA000012G0 M2.0*5
MAA000012G0 M2.0*5
MAA000012G0 M2.0*5
MMCK25050G0 M2.5*5
MAAA00153G0 M2.0*3
2
2
2
2
1
2
Battery connector
EXP connector
ODD CONN TO MB
HDD connector
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
MINI card to MB standoff 2.5~3.0 kg
MDC card to MB standoff 2.5~3.0 kg
CPU Thermal to CPU
Thermal to mb standoff 2.5~3.0 kg
standoff
SPRING
AM077000C00
4
3
SCREW
SPRING
MA0000096G0
VGA Thermal to mb
2.5~3.0 kg
SCREW
standoff
HDD ASSY
MA00000HYG0 M3*3
MAAA00153G0 M2*3
4
HDD Brk to HDD
ODD BRK to ODD
2.5~3.0 kg
1.2~1.5kg
ODD ASSY
2
LOG UP
MA000009KG0 M2.5*6.5
MAA000012G0 M2.0*5
MACAJ0602G0 M2.0*2.5
3
2
2
Speaker to Up
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
TP on/off & Light bar PCB
to Upper
FELICA to Upper (BTO)
LOGIC ASSY
Hinge Brk to Lower
MMCK25050G0 M2.5*5
6
2.5~3.0 kg
SatelliteA660/ProA660 Series Maintenance Manual
F-1
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MMCK25050G0 M2.5*5
1
MB TO LOWER
2.5~3.0 kg
MA000005YG0 M2.5*8
MAA000012G0 M2.0*5
MAA000012G0 M2.0*5
MA000005YG0 M2.0*8
MA000005YG0 M2.5*8
MA000005YG0 M2.5*8
MA000005YG0 M2.5*8
MA0000035G0 M2.5X5.6
MA000005YG0 M 2.5*8
MACAJ0602G0 M2.0*2.5
MA000005YG0 M2.5 *8
MA000005YG0 M2.5 *8
MA000005YG0 M2.5 *8
MA000005YG0 M2.5 *8
MA000005YG0 M2.5 *8
MA000005YG0 M2.5 *8
2
2
2
2
1
14
1
1
1
1
1
1
2
5
2
1
Low to USB Board to up
FAN module
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
2.5~3.0 kg
1.2~1.5kg
2.5~3.0kg
2.5~3.0kg
2.5~3.0kg
2.5~3.0kg
2.5~3.0kg
2.5~3.0kg
2.5~3.0kg
ODD connector
Low to Up
Low to KB
LOWER TO UPPER
HDD DOOR TO LOWER
RAM door to Low
KB support to low
TP finger to UP
KB support to MB to Low
Low to TV tuner to UP
Low to Mb to KB
Low to Mb to Up
Low to Hinge Brk to Up
Low to Odd brk
SatelliteA660/ProA660 Series Maintenance Manual
F-2
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Appendix G
Appendix G Reliability
The following table shows MTBF (Mean Time Between Failures) for each component.
Table G-1 MTBF
Component
Time (hours)
LCD
10,000
Keyboard
HDD
300,000
Optical (DVD/CD) drive
AC adaptor
SatelliteA660/ProA660 Series Maintenance Manual
G-1
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