Toshiba Personal Computer PQQ30U 00Y00E User Manual

PX30 - A Series  
User’s Guide  
If you need assistance:  
Technical support is available online at Toshiba’s Web site at  
support.toshiba.com At this Web site, you will find answers  
for many commonly asked technical questions plus many  
downloadable software drivers, BIOS updates, and other  
downloads.  
For more information, see “If Something Goes Wrong” on  
page 95 in this guide.  
GMAD00357010  
06/13  
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3
TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY  
AND ALL LIABILITY ARISING OUT OF THE USE OF THE  
COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS.  
IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL  
APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL  
RESPONSIBILITY FOR SUCH USE.  
FCC Notice “Declaration of Conformity  
Information”  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, it may cause harmful interference to radio  
communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
NOTE  
Only Peripherals complying with the FCC Class B limits may be  
attached to this equipment. Operation with noncompliant  
peripherals or peripherals not recommended by Toshiba is likely  
to result in interference to radio and TV reception. Shielded  
cables must be used between the external devices and the  
computer's ports. Changes or modifications made to this  
equipment not expressly approved by Toshiba or parties  
authorized by Toshiba could void the user's authority to operate  
the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions:  
This device may not cause harmful interference.  
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4
This device must accept any interference received, including  
interference that may cause undesired operation.  
Contact Toshiba’s Support Website at support.toshiba.com.  
Bluetooth® Wireless Technology  
Interoperability  
Bluetooth® Cards from TOSHIBA are designed to be interoperable  
with any product with Bluetooth wireless technology that is based on  
Frequency Hopping Spread Spectrum (FHSS) radio technology, and  
is compliant to:  
Bluetooth Specification as defined and approved by The  
Bluetooth Special Interest Group.  
Logo certification with Bluetooth wireless technology as  
defined by The Bluetooth Special Interest Group.  
Always use Bluetooth cards from TOSHIBA in order to  
enable wireless networks over two or more (up to a total of  
seven) TOSHIBA computers using these cards. Please  
contact TOSHIBA computer product support on Web site  
http://www.toshiba-europe.com/computers/tnt/  
bluetooth.htm in Europe or support.toshiba.com in the  
United States for more information.  
When you use Bluetooth cards from TOSHIBA close to 2.4  
GHz Wireless LAN devices, Bluetooth transmissions might  
slow down or cause errors. If you detect certain interference  
while you use Bluetooth cards from TOSHIBA, always  
change the frequency, move your computer to the area  
outside of the interference range of 2.4 GHz Wireless LAN  
devices (40 meters/43.74 yards or more) or stop transmitting  
from your computer. Please contact TOSHIBA computer  
product support on Web site http://www.toshiba-  
europe.com/computers/tnt/bluetooth.htm in Europe or  
support.toshiba.com in the United States for more  
information.  
Bluetooth and Wireless LAN devices operate within the  
same radio frequency range and may interfere with one  
another. If you use Bluetooth and Wireless LAN devices  
simultaneously, you may occasionally experience a less than  
optimal network performance or even lose your network  
connection. If you should experience any such problem,  
immediately turn off either one of your Bluetooth or Wireless  
LAN. Please contact Toshiba computer product support on  
Web site http://www.toshiba-europe.com/computers/tnt/  
bluetooth.htm in Europe or support.toshiba.com in the  
United States for more information.  
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Bluetooth® Wireless Technology and Your Health  
The products with Bluetooth® wireless technology, like other radio  
devices, emit radio frequency electromagnetic energy. The level of  
energy emitted by devices with Bluetooth wireless technology  
however is much less than the electromagnetic energy emitted by  
wireless devices such as mobile phones.  
Because products with Bluetooth wireless technology operate within  
the guidelines found in radio frequency safety standards and  
recommendations, TOSHIBA believes Bluetooth wireless technology  
is safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community  
and result from deliberations of panels and committees of scientists  
who continually review and interpret the extensive research literature.  
In some situations or environments, the use of Bluetooth wireless  
technology may be restricted by the proprietor of the building or  
responsible representatives of the organization. These situations  
may, for example, include in any other environment where the risk of  
interference to other devices or services is perceived or identified as  
harmful.  
If you are uncertain of the policy that applies on the use of wireless  
devices in a specific organization or environment (e.g. airports), you  
are encouraged to ask for authorization to use the device with  
Bluetooth wireless technology prior to turning on the equipment.  
Exposure to Radio Frequency Radiation  
The radiated output power of the Bluetooth Card from  
TOSHIBA is far below the FCC radio frequency exposure  
limits. Nevertheless, the Bluetooth Card from TOSHIBA shall  
be used in such a manner that the potential for human  
contact during normal operation is minimized.  
Wireless Interoperability  
The TOSHIBA Wireless LAN Mini PCI Card products are designed to  
be interoperable with any wireless LAN product that is based on  
Direct Sequence Spread Spectrum (DSSS) radio technology, and is  
compliant to:  
The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G),  
as defined and approved by the Institute of Electrical and  
Electronics Engineers.  
The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-  
Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark  
of the Wi-Fi Alliance.  
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Wireless LAN and Your Health  
Wireless LAN products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless LAN  
devices however is far much less than the electromagnetic energy  
emitted by wireless devices like for example mobile phones.  
Because Wireless LAN products operate within the guidelines found  
in radio frequency safety standards and recommendations, TOSHIBA  
believes Wireless LAN is safe for use by consumers. These standards  
and recommendations reflect the consensus of the scientific  
community and result from deliberations of panels and committees  
of scientists who continually review and interpret the extensive  
research literature.  
In some situations or environments, the use of Wireless LAN may be  
restricted by the proprietor of the building or responsible  
representatives of the organization. These situations may for example  
include:  
Using the Wireless LAN equipment on board airplanes, or  
In any other environment where the risk of interference to other  
devices or services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless  
devices in a specific organization or environment (e.g. airports), you  
are encouraged to ask for authorization to use the Wireless LAN  
device prior to turning on the equipment.  
Exposure to Radio Frequency Radiation  
The radiated output power of the TOSHIBA Wireless LAN  
Mini PCI Card is far below the FCC radio frequency exposure  
limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI  
Card shall be used in such a manner that the potential for  
human contact during normal operation is minimized. The  
antenna(s) used for this transmitter must not be co-located  
or operating in conjunction with any other antenna or  
transmitter.  
Regulatory Information  
The TOSHIBA Wireless LAN Mini PCI Card must be installed and  
used in strict accordance with the manufacturer’s instructions as  
described in the user documentation that comes with the product.  
This device complies with the following radio frequency and safety  
standards.  
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Regulatory statements  
This product complies with any mandatory product  
specification in any country/region where the product is sold.  
Optical Disc Drive Safety Instructions  
This appliance contains a laser system and is classified as a  
CLASS 1 LASER PRODUCT. To use this model properly,  
read the User’s Guide carefully and keep it for your future  
reference.  
Never attempt to disassemble, adjust or repair an optical  
disc drive. You could damage the drive. You would also be  
exposed to laser light or other safety hazards, resulting in  
serious injury. Always contact an authorized Toshiba service  
provider, if any repair or adjustment is required.  
Location of the Required Label  
(Sample shown below. Location of the label and manufacturing  
information may vary.)  
Canada – Industry Canada (IC)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conformé à la norme  
NMB-003 du Canada.  
This device complies with RSS 210 of Industry Canada.  
Cet appareil numerique est conforme a la norme CNR-210 du  
Canada.  
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The installer of this radio equipment must ensure that the  
antenna is located or pointed such that it does not emit RF  
field in excess of Health Canada limits for the general  
population; consult Safety Code 6, obtainable from Health  
Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device  
shall not be co-located with any other transmitter that has  
not been tested with this device.  
Operation is subject to the following two conditions: (1) this device  
may not cause interference, and (2) this device must accept any  
interference, including interference that may cause undesired  
operation of this device.  
L’ utilisation de ce dispositif est soumis aux deux conditions  
suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du  
dispositif doit être prêt à accepter tout brouillage radioélectrique  
reçu, même s’il est susceptible de compromettre son  
fonctionnement.  
The term “IC” before the equipment certification number only  
signifies that the Industry Canada technical specifications were met.  
To prevent radio interference to the licensed service, this device is  
intended to be operated indoors and away from windows to provide  
maximum shielding. Equipment (or its transmit antenna) that is  
installed outdoors is subject to licensing.  
Pour empecher que cet appareil cause du brouillage au service  
faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait  
etre place loin des fenetres afin de Fournier un ecram de blindage  
maximal. Si le matriel (ou son antenne d’emission) est installe a  
l’exterieur, il doit faire l’objet d’une licence.  
This device is restricted to indoor use due to its operation in  
the 5.15 GHz to 5.25 GHz frequency range. Industry Canada  
requires this product to be used indoors for frequency range  
5.15 GHz to 5.25 GHz to reduce the potential for harmful  
interference to co-channel Mobile Satellite systems.  
Please note that high-power radars are allocated as primary  
users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz  
bands. These radar stations can cause interference with and/or  
damage this device.  
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont  
réservés uniquement pour une utilisation à l’intérieur afin de réduire  
les risques de brouillage préjudiciable aux systèmes de satellites  
mobiles utilisant les mêmes canaux.  
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Veuillez noter que les utilisateurs de radars de haute puissance sont  
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les  
bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars  
pourraient causer du brouillage et/ou des dommages aux dispositifs  
LAN-EL.  
NOTE  
The above caution applies to products that operate with an  
802.11a radio device.  
Copyright  
This guide is copyrighted by Toshiba America Information Systems,  
Inc. with all rights reserved. Under the copyright laws, this guide  
cannot be reproduced in any form without the prior written  
permission of Toshiba. No patent liability is assumed, however, with  
respect to the use of the information contained herein.  
©2013 by Toshiba America Information Systems, Inc. All rights  
reserved.  
Export Administration Regulation  
This document contains technical data that may be controlled under  
the U.S. Export Administration Regulations, and may be subject to  
the approval of the U.S. Department of Commerce prior to export.  
Any export, directly or indirectly, in contravention of the U.S. Export  
Administration Regulations is prohibited.  
Notice  
The information contained in this manual, including but not limited to  
any product specifications, is subject to change without notice.  
TOSHIBA CORPORATION AND TOSHIBA AMERICA  
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO  
WARRANTY WITH REGARD TO THIS MANUAL OR ANY  
OTHER INFORMATION CONTAINED HEREIN AND HEREBY  
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR  
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.  
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES  
INCURRED DIRECTLY OR INDIRECTLY FROM ANY  
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS  
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN  
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL  
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,  
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,  
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,  
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL  
OR ANY OTHER INFORMATION CONTAINED HEREIN OR  
THE USE THEREOF.  
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Trademarks  
eco Utility is a registered trademark of Toshiba America Information  
Systems, Inc. and/or Toshiba Corporation.  
Adobe and Photoshop are either registered trademarks or  
trademarks of Adobe Systems Incorporated in the United States  
and/or other countries.  
Atheros is a registered trademark of Atheros Communications, Inc.  
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.  
and any use of such marks by Toshiba is under license. Other  
trademarks and trade names are those of their respective owners.  
The terms HDMI and HDMI High-Definition Multimedia Interface, and  
the HDMI logo are trademarks or registered trademarks of HDMI  
Licensing LLC in the United States and other countries.  
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or  
registered trademarks of Intel Corporation or its subsidiaries in the  
United States and other countries.  
Memory Stick, Memory Stick PRO, and Memory Stick PRO Duo are  
trademarks or registered trademarks of Sony Corporation.  
Microsoft, Outlook, Windows, and Windows Media are either  
registered trademarks or trademarks of Microsoft Corporation in the  
United States and/or other countries.  
MultiMediaCard and MMC are registered trademarks of  
MultiMediaCard Association.  
Secure Digital and SD are trademarks of SD Card Association.  
Wi-Fi is a registered trademark of the Wi-Fi Alliance.  
All other brand and product names are trademarks or registered  
trademarks of their respective companies.  
Licenses  
This Product is licensed under the AVC, the VC-1 and the MPEG-4  
Part 2 Visual patent portfolio licenses for the personal and non-  
commercial use of a consumer to (i) encode video in compliance with  
the above standards (“Video Standards”) and/or (ii) decode AVC, VC-  
1 and MPEG-4 Part 2 Visual that was encoded by a consumer  
engaged in personal and non-commercial activity or was obtained  
from a video provider licensed to provide such video. None of the  
licenses extend to any other product regardless of whether such  
product is included with this product in a single article. No license is  
granted or shall be implied for any other use. Additional information  
may be obtained from MPEG LA, LLC.  
See www.mpegla.com.  
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Computer Recycling Information  
As part of a commitment to people and the future, Toshiba promotes  
the efficient use of resources by working to achieve our zero-waste-  
to-landfill goal at all our production sites. In addition to our existing  
waste reduction and recycling policies, Toshiba is strongly  
committed to reducing electronic waste. In order to ensure efficient  
use of resources and appropriate treatment of hazardous  
substances, in accordance with recycling regulations in each state,  
country, and territory, Toshiba wants to make it easy for customers to  
recycle products at the end of the life cycle. To learn more about  
Toshiba's sustainability commitment, visit us.toshiba.com/green.  
Reuse, Donation, Recycling  
Functional computers can be donated to a local charity or resold  
through other programs. Non working Toshiba computers can be  
mailed-back for free recycling. For additional details, please visit  
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Your computer’s features and  
Connecting to a power source ............................ 25  
Using the computer for the first time................... 27  
Turning on the power .................................... 28  
Initial setup..................................................... 28  
Setting up your software................................ 28  
Registering your computer with Toshiba............. 29  
To Shut down your computer.............................. 29  
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Installing drivers and applications.................. 41  
Special Windows® keys ................................ 52  
Touch screen navigation................................ 52  
Starting an app .................................................... 53  
Starting an app from the Start screen ........... 53  
Saving your work ................................................. 54  
Backing up your work.......................................... 54  
Using the optical disc drive ................................. 55  
Optical disc drive components...................... 56  
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Contents  
14  
Toshiba’s online resources.................................. 60  
Windows® Store................................................... 69  
Media & Entertainment .................................. 78  
Tools & Utilities .............................................. 79  
Support & Recovery....................................... 80  
eco Utility® .......................................................... 81  
Password Utility................................................... 82  
Using a supervisor password ........................ 82  
Using a user password .................................. 84  
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TOSHIBA function key......................................... 92  
Problems that are easy to fix ............................... 95  
The Windows® operating system is not  
The Windows® operating system can  
Sound system problems.................................... 108  
Printer problems ................................................ 108  
Wireless networking problems........................... 109  
DVD operating problems ................................... 111  
Develop good computing habits........................ 112  
Data and system configuration backup in  
the Windows® operating system............ 113  
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Contents  
16  
Display brightness ....................................... 121  
Volume Mute................................................ 123  
Keyboard Function keys ............................. 123  
Zoom (Display resolution) ............................ 123  
Appendix B: Power Cord/Cable Connectors ....... 124  
Glossary ......................................................... 125  
Index .............................................................. 142  
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Introduction  
Welcome to the world of powerful, multimedia computing.  
Your computer is ENERGY STAR® qualified.  
Toshiba is a partner in the Environmental Protection  
Agency’s (EPA) ENERGY STAR® Program and has designed  
this computer to meet the latest ENERGY STAR® guidelines  
for energy efficiency. Your computer ships with the power  
management options preset to a configuration that will  
provide the most stable operating environment and optimum  
system performance for both AC power and battery modes.  
To conserve energy, your computer ships with default power  
settings that will turn off the display or enter low-power  
Sleep mode after a specific amount of inactivity. We  
recommend that you leave this and other energy saving  
features active, so that your computer will operate at its  
maximum energy efficiency. You can wake the computer  
from Sleep mode by pressing the power button. See the  
“Mobile Computing” section of the Toshiba User’s Guide for  
more information on using power management settings to  
conserve computer energy.  
17  
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Introduction  
18  
When considering additions to your home office, purchase  
products that have earned the ENERGY STAR® for all your  
equipment needs, which can save you money, save energy,  
and help protect the climate.  
information regarding the ENERGY STAR® Program  
NOTE  
This computer is compatible with European Union  
Directive 2002/95/EC, Restriction of the use of certain  
Hazardous Substances in electrical and electronic  
equipment (RoHS), which restricts use of lead, cadmium,  
mercury, hexavalent chromium, PBB, and PBDE. Toshiba  
requires its computer component suppliers to meet  
RoHS requirements and verifies its suppliers’  
commitment to meeting RoHS requirements by  
conducting component sampling inspections during the  
product design approval process.  
NOTE  
Certain Microsoft® software product(s) included with this  
computer may use technological measures for copy  
protection. IN SUCH EVENT, YOU WILL NOT BE ABLE  
TO USE THE PRODUCT IF YOU DO NOT FULLY  
COMPLY WITH THE PRODUCT ACTIVATION  
PROCEDURES. Product activation procedures and  
Microsoft’s privacy policy will be detailed during initial  
launch of the product, or upon certain reinstallations of  
the software product(s) or reconfigurations of the  
computer, and may be completed by Internet or  
telephone (toll charges may apply).  
Some software may differ from its retail version (if  
available), and may not include user manuals or all  
program functionality.  
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Introduction  
19  
This guide  
NOTE  
The product specifications and configuration information  
are designed for a product Series. Your particular model  
may not have all the features and specifications listed or  
illustrated. For more detailed information about the  
features and specifications on your particular model,  
please visit Toshiba’s Web site at support.toshiba.com.  
While Toshiba has made every effort at the time of  
publication to ensure the accuracy of the information  
provided herein, product specifications, configurations,  
prices, system/component/options availability are all  
subject to change without notice. For the most  
up-to-date product information about your computer, or  
to stay current with the various computer software or  
hardware options, visit Toshiba’s Web site at  
This guide  
This guide introduces the computer's features as well as  
some basic procedures needed to perform tasks in  
Windows 8.  
You can:  
Read the entire guide from beginning to end.  
Skim through and stop when a topic interests you.  
Use the table of contents and the index to find specific  
information.  
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Introduction  
Safety icons  
20  
Safety icons  
This manual contains safety instructions that must be  
observed to avoid potential hazards that could result in  
personal injuries, damage to your equipment, or loss of data.  
These safety cautions have been classified according to the  
seriousness of the risk, and icons highlight these instructions  
as follows:  
Indicates an imminently hazardous situation which, if not  
avoided, will result in death or serious injury.  
Indicates a potentially hazardous situation which, if not  
avoided, could result in death or serious injury.  
Indicates a potentially hazardous situation which, if not  
avoided, may result in minor or moderate injury.  
Indicates a potentially hazardous situation which, if not  
avoided, may result in property damage.  
NOTE  
Provides important information.  
Other icons used  
Additional icons highlight other helpful or educational  
information:  
TECHNICAL NOTE: This icon indicates technical  
information about the computer.  
HINT: This icon indicates helpful hints and tips.  
DEFINITION: This icon indicates the definition of a term  
used in the text.  
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Introduction  
Other documentation  
21  
Your computer’s features and specifications  
Certain computer chassis are designed to accommodate all  
possible configurations for an entire product Series. Your  
select model may not have all the features and specifications  
corresponding to all of the icons or switches shown on the  
computer chassis, unless you have selected all those  
features.  
This information applies to all the features and icons  
described in this guide.  
Below are examples of some of the many possible icons  
used on your computer:  
(Sample Illustration) System icons  
Other documentation  
Your computer comes with the following documentation:  
An electronic version of the User’s Guide (this document)  
A Quick Start Document  
It may also include other documentation  
For accessory information, visit Toshiba’s Web site at  
Service options  
Toshiba offers a full line of service programs to complement  
warranty, extended warranty, and service upgrade terms and  
conditions are available at warranty.toshiba.com.  
To stay current on the most recent software and hardware  
options for your computer, and for other product information,  
be sure to regularly check the Toshiba Web site at  
If you have a problem or need to contact Toshiba, see “If  
Something Goes Wrong” on page 95.  
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Chapter 1  
Getting Started  
This chapter provides tips for using your computer  
effectively, summarizes how to connect components, and  
explains what to do the first time you use your computer.  
Please read the safety instruction information on the Quick  
Start document (that shipped with your computer) carefully  
and make sure you fully understand the instructions before  
you attempt to use your computer in order to avoid potential  
hazards that could cause bodily injury, property damage, or  
damage the computer.  
Setting up a work environment  
Place the computer on a hard flat surface that is large  
enough for the computer and any other items you are using,  
such as a printer. Leave enough space around the computer  
and other equipment to provide adequate ventilation.  
To keep your computer in prime operating condition, protect  
your work area from:  
Dust, moisture, and direct sunlight.  
Equipment that generates a strong electromagnetic field,  
such as stereo speakers (other than speakers that are  
connected to the computer) or speakerphones.  
22  
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Getting Started  
23  
Rapid changes in temperature or humidity and sources  
of temperature change such as air conditioner vents or  
heaters.  
Extreme heat, cold, or humidity.  
Liquids and corrosive chemicals.  
Precautions  
Your computer is designed to provide optimum safety and  
ease of use. You should observe certain precautions to  
further reduce the risk of personal injury or damage to the  
computer.  
Never allow any liquids to spill into any part of your  
computer, and never expose the computer to rain, water,  
seawater or moisture. Exposure to liquid or moisture can  
cause electric shock or fire, resulting in damage or  
serious injury. If any of these eventualities should  
accidentally occur, immediately:  
1. Turn off the computer.  
2. Disconnect the AC adaptor from the power plug  
socket and computer.  
Failure to follow these instructions could result in serious  
injury or permanent damage to the computer.  
Do not turn on the power again until you have taken the  
computer to an authorized service center.  
Never turn off the computer if a drive light indicates a  
drive is active.  
Turning off the computer while it is reading from or  
writing to a disk/disc or flash media may damage the  
disk/disc or flash media, the drive, or both.  
Keep the computer and disks away from objects that  
generate strong magnetic fields, such as large stereo  
speakers.  
Information on some disks is stored magnetically.  
Placing a magnet too close to a disk can erase important  
files.  
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Getting Started  
24  
Handle discs carefully. Avoid touching the surface of the  
disc. Grasp it by its center hole and edge. If you handle  
the disc incorrectly, you could damage the disc and  
possibly lose data.  
Scan all new files for viruses.  
This precaution is especially important for files you  
receive via email or download from the Internet.  
Occasionally, even new programs you buy from a  
supplier may contain a computer virus. You need a  
special program to check for viruses.  
Important information on your computer’s  
cooling fan  
Your computer may have a CPU cooling fan that cools the  
CPU by drawing outside air into the computer.  
Always make sure your computer and AC adaptor have  
adequate ventilation and are protected from overheating  
when the power is turned on or when an AC adaptor is  
connected to a power outlet (even if your computer is in  
Sleep mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any  
object.  
Never place your computer or AC adaptor near a heat  
source, such as an electric blanket or heater.  
Never cover or block the air vents including those located  
on the back of the computer.  
Always operate your computer on a hard flat surface.  
Overheating your computer or AC adaptor could cause  
system failure, computer or AC adaptor damage or a fire,  
possibly resulting in serious injury.  
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Setting up your computer  
25  
Setting up your computer  
TECHNICAL NOTE: You must complete all setup steps  
up to and including “Setting up your software” on  
page 28 before adding external or internal components  
to your computer. These components include, but are  
not limited to a printer and memory.  
NOTE  
Please handle your computer carefully to avoid scratches  
and damage.  
Connecting to a power source  
Your computer requires power to operate. Use the power  
cord/cable and AC adaptor to connect the computer to a live  
electrical outlet.  
Never pull on a power cord/cable to remove a plug from  
a socket. Always grasp the plug directly. Failure to follow  
this instruction may damage the cord/cable, and/or result  
in a fire or electric shock, possibly resulting in serious  
injury.  
Always confirm that the power plug (and extension cable  
plug if used) has been fully inserted into the socket, to  
ensure a secure electrical connection. Failure to do so  
may result in a fire or electric shock, possibly resulting in  
serious injury.  
Be careful if you use a multiple connector. An overload on  
one socket could cause a fire or electric shock, possibly  
resulting in serious injury.  
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Getting Started  
Connecting to a power source  
26  
Always use the TOSHIBA AC adaptor that was provided  
with your computer, or use AC adaptors specified by  
TOSHIBA to avoid any risk of fire or other damage to the  
computer. Use of an incompatible AC adaptor could  
cause fire or damage to the computer possibly resulting  
in serious injury. TOSHIBA assumes no liability for any  
damage caused by use of an incompatible adaptor.  
AC adaptor  
Power cord/cable  
AC adaptor cord  
(Sample Illustration) Power cord/cable and AC adaptor  
To connect AC power to the computer:  
Connect the power cord/cable to the AC adaptor.  
1
(Sample Illustration) Connecting the power cord/cable to the  
AC adaptor  
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Getting Started  
Using the computer for the first time  
27  
_
2
Plug the AC adaptor cord into the DC-IN on the back of  
the computer.  
+
(Sample Illustration) Connecting the AC adaptor cord to the  
computer  
3
Connect the power cord/cable to a live electrical outlet.  
Never attempt to connect or disconnect a power plug  
with wet hands. Failure to follow this instruction could  
result in an electric shock, possibly resulting in serious  
injury.  
Using the computer for the first time  
The computer is now ready for you to turn it on and begin  
using it. See “Exploring Your Computer’s Features” on  
page 65  
Adjust the display to a comfortable viewing angle.  
Small bright dots may appear on your screen display when  
you turn on your computer. Your display contains an  
extremely large number of thin-film transistors (TFT) and is  
manufactured using high-precision technology. Any small  
bright dots that may appear on your display are an intrinsic  
characteristic of the TFT manufacturing technology. Over a  
period of time, and depending on the usage of the computer,  
the brightness of the screen will deteriorate. This is also an  
intrinsic characteristic of the screen technology.  
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Getting Started  
Using the computer for the first time  
28  
Turning on the power  
To turn on the computer:  
1
2
Make sure the power is properly connected and ready.  
Check to ensure that all drives and slots are empty.  
Press and release the power button. The ON/OFF light  
glows white.  
Power button  
(Sample Illustration) Turning on the power  
The pre-installed operating system will load  
automatically.  
When you turn on the computer for the first time, do not  
turn off the power again until the operating system has  
loaded completely.  
Initial setup  
The Windows 8 Startup screen is the first screen displayed  
when you turn on your computer for the first time. Follow the  
on-screen instructions on each screen in order to properly  
install the operating system and begin using your computer.  
Setting up your software  
NOTE  
The names of windows displayed, and the order in  
which windows appear, may vary according to your  
software setup choices.  
The first time you turn on your computer, the setup guides  
you through steps to set up your software. Follow the on-  
screen instructions.  
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Getting Started  
Registering your computer with Toshiba  
29  
Registering your computer with Toshiba  
Product registration is strongly recommended, and allows  
Toshiba to send you periodic updates, announcements, and  
special offers applicable to your Product. Product  
registration can be completed by one of three methods:  
1
2
3
From the Toshiba Web site at register.toshiba.com: Type  
in the requested information and complete the  
registration process.  
From the Start screen: Type Registration while in the  
Start screen, locate and complete the registration  
process.  
From the Desktop: Move your pointer to the upper-right  
corner of the screen or swipe in from the right edge.  
When the Windows® charms appear, click or touch the  
Search ( ) charm and, in the Search field, type  
Registration. In the list that appears, click or touch  
Registration and complete the registration process.  
Failure to complete Product Registration will not diminish  
your rights under the Toshiba Standard Limited Warranty.  
To register online, an Internet connection is required.  
NOTE  
To Shut down your computer  
1
From the Start or Desktop screen, move your pointer to  
the upper-right corner of the screen or swipe in from the  
right edge.  
2
When the Windows® charms appear, click or touch the  
Settings ( ) charm.  
Pressing the power button before shutting down the  
Windows® operating system could cause you to lose  
your work. Make sure the system indicator panel’s  
storage drive light and the drive in-use light are off. If you  
turn off the power while a disk/disc is being accessed,  
you may lose data or damage the disk/disc and/or drive.  
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Getting Started  
To Restart your computer  
30  
3
In the lower right of the screen click or touch the Power  
(
) icon.  
Shut down option  
Power  
(Sample Image) Shut down  
4
Highlight Shut down while holding the Shift key, and  
then click or touch the Shut down option.  
The computer closes all open applications, shuts down  
the operating system, and then turns off.  
To Restart your computer  
1
From the Start or Desktop screen, move your pointer to  
the upper-right corner of the screen or swipe in from the  
right edge.  
2
3
When the Windows® charms appear, click or touch the  
Settings ( ) charm.  
In the lower right of the screen click or touch the Power  
( ) icon.  
Restart option  
Power  
(Sample Image) Restart  
4
Highlight Restart, and then click or touch the Restart  
option.  
The computer closes all open applications, and restarts  
the operating system.  
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Getting Started  
To place your computer in Sleep mode  
31  
To place your computer in Sleep mode  
1
From the Start or Desktop screen, move your pointer to  
the upper-right corner of the screen or swipe in from the  
right edge.  
2
When the Windows® charms appear, click or touch the  
Settings ( ) charm.  
Be sure to save your work first.  
3
In the lower right of the screen click or touch the Power  
(
) icon.  
Sleep option  
Power  
(Sample Image) Sleep  
4
Highlight Sleep, and then click or touch the Sleep  
option.  
Sleep mode saves the current state of the computer to  
memory so that, when you restart the computer, you can  
continue working from where you left off.  
NOTE  
Before adding external devices, Toshiba recommends  
first setting up the software.  
After starting your computer for the first time you may want  
to connect any external devices you want to use, (see  
“Connecting an external device” on page 42).  
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Getting Started  
Recovering the Internal Storage Drive  
32  
Recovering the Internal Storage Drive  
Your computer includes recovery utilities to allow you to  
recover your internal storage drive if necessary.  
The following internal storage drive recovery options are  
available:  
Recovery option Description  
Creating recovery  
media  
This option allows you to create the recovery  
media you will use to restore your computer.  
See “Creating recovery media” on page 33.  
Restoring from  
recovery media  
This option allows you to restore your system  
from the recovery media you created.  
See “Restoring from recovery media” on page 35.  
Refresh your PC  
(with user’s data)  
This option allows you to refresh your system  
without losing your data.  
See “Refresh your PC (with user’s data)” on  
page 37.  
Reset your PC  
This option allows you to remove all data from  
your system and reinstall Windows®.  
See “Reset your PC” on page 39.  
A recovery image of your computer is stored on the internal  
storage drive, and the image can be restored by running the  
recovery utilities directly from your internal storage drive as  
recommended that you create recovery media. If the  
recovery files on your internal storage drive become  
corrupted or are deleted, you can restore your system from  
your recovery media. Also, if your original internal storage  
drive fails, you can restore your system to a new internal  
storage drive from your recovery media. It is strongly  
recommended that you create recovery media before using  
your system for the first time. See “Creating recovery media”  
on page 33 and “Restoring from recovery media” on  
page 35.  
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Getting Started  
Recovering the Internal Storage Drive  
33  
NOTE  
When you restore your system, only the operating  
system files, applications, and drivers originally shipped  
with the computer are restored. Any files that you created  
are not restored during this process. Be sure to  
separately save the files you have created to external  
media using Windows® or another backup program. For  
more information, see “Backing up your work” on  
page 54.  
Creating recovery media  
It is strongly recommended that you create recovery media.  
If the recovery files on your internal storage drive become  
corrupted or are deleted, you can restore your system from  
your recovery media. Also, if your original internal storage  
drive fails, you can restore your system to a new internal  
storage drive from your recovery media.  
NOTE  
When you create recovery media, only the operating  
system files, applications, and drivers originally shipped  
with the computer are backed up to the external media  
and can be restored from this media. Any files that you  
created are not backed up on the recovery media. You  
will need to separately back up the files you created; for  
more information, see “Backing up your work” on  
page 54.  
When you create recovery media, the system will prompt you  
to insert several blank DVDs or connect one or more USB  
flash drives of a certain minimum capacity to your computer.  
The amount of space required for storing the recovery files  
varies by computer model. Follow the procedure below to  
determine how much space you will need for storing your  
system’s recovery files.  
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Getting Started  
Recovering the Internal Storage Drive  
34  
To create recovery media:  
1
From the Start screen begin typing Recovery Media  
Creator and click or touch your selection. If you are in  
the Desktop, move your pointer to the upper-right corner  
of the screen or swipe in from the right edge. When the  
Windows® charms appear click or touch the Search (  
charm and, in the Search field, type Recovery Media  
Creator. In the list that appears, click or touch your  
selection.  
)
The TOSHIBA Recovery Media Creator dialog box  
displays.  
(Sample Image) TOSHIBA Recovery Media Creator dialog  
box  
2
Select DVD or USB Flash from the drop-down list,  
depending on the type of external media you want to  
use.  
3
Check the “Information” area of the dialog box to  
determine the number of DVDs you will need and/or the  
minimum amount of storage space required for copying  
your system’s recovery files to USB flash drive(s).  
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Getting Started  
Recovering the Internal Storage Drive  
35  
4
Do one of the following:  
If you are copying files to DVD, insert a blank DVD  
into the optical disc drive.  
If you are copying files to a USB flash drive, connect  
a USB flash drive of the required minimum capacity  
(as specified in the TOSHIBA Recovery Media  
Creator utility) to your computer.  
All information stored on your DVDs or USB flash drive(s)  
will be erased during the process of creating the recovery  
media. Be sure to save the information stored on your  
external media to another storage device before  
executing this procedure, or use blank media.  
5
6
Click or touch the Create button in the TOSHIBA  
Recovery Media Creator utility dialog box.  
Follow the on-screen prompts to complete the copy  
process.  
NOTE  
If you are copying the recovery files to DVDs, be sure to  
label each DVD in the set sequentially (for example, “1 of  
3,” “2 of 3,” etc.), so that you will know in which order to  
insert the discs during recovery.  
For information on using the Recovery media you have  
recovery media” on page 35.  
Restoring from recovery media  
The recovery process deletes information stored on the  
internal storage drive. Be sure to save your work to  
external media before executing the recovery (see  
“Backing up your work” on page 54).  
If you have created recovery media for your system, you can  
restore your system from such media, if necessary. For  
example, if your original internal storage drive fails, you can  
restore your system to a new internal storage drive from your  
recovery media. For instructions on creating recovery media,  
see “Creating recovery media” on page 33.  
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Getting Started  
Recovering the Internal Storage Drive  
36  
NOTE  
When you restore your system, only the operating  
system files, applications, and drivers originally shipped  
with the computer are restored. Any files that you created  
are not restored during this process. Be sure to  
separately save the files you have created to external  
media using Windows® or another backup program. For  
more information, see “Backing up your work” on  
page 54.  
To recover your internal storage drive from recovery media:  
1
2
Make sure your computer is turned off.  
Do one of the following:  
If your recovery files are on DVDs, insert the first  
recovery DVD into your optical disc drive.  
If your recovery files are on a USB flash drive,  
connect the USB flash drive to your computer.  
3
Press and hold the F12 key immediately after pressing  
the power button.  
The Boot menu displays.  
4
5
Using the arrow keys, select the DVD option or the USB  
Flash option, depending on which type of media you are  
using, and then press the ENTER key.  
A warning screen appears, stating that when the  
recovery is executed all data on your internal storage  
drive will be deleted and rewritten. Click Yes to  
continue.  
6
7
Follow the on-screen instructions to complete the  
recovery process.  
When the process is complete, a message displays  
indicating that the drive has been recovered.  
Click Finish to restart the computer.  
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Getting Started  
Recovering the Internal Storage Drive  
37  
Refresh your PC (with user’s data)  
Using “Refresh your PC” recovers your internal storage  
drive to factory default state and attempts to save your  
data. Toshiba does not guarantee successful data back-  
up. Please make a complete back up of your data to  
external media before executing the recovery. For more  
information, see “Backing up your work” on page 54.  
You can recover the factory default software (refresh your  
PC), while the computer will attempt to back up your data  
using the utilities stored on your computer’s internal storage  
drive:  
TECHNICAL NOTE: Your data will be copied into the  
backup folder. All of the data will be moved to this folder  
during the recovery process, however the current  
directory structure will be retained.  
1
From the Start or Desktop screen, move your pointer to  
the upper-right corner of the screen or swipe in from the  
right edge.  
2
3
When the Windows® charms appear click or touch the  
Settings ( ) charm.  
Click or touch Change PC Settings.  
The PC settings window appears.  
(Sample Image) PC settings screen  
Click or touch General.  
4
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Getting Started  
Recovering the Internal Storage Drive  
38  
5
Scroll down to “Refresh your PC without affecting your  
files,” and click or touch Get Started.  
The “Refresh your PC” screen appears.  
(Sample Image) Refresh your PC screen  
Toshiba does not guarantee successful data back up. Be  
sure to save your work to external media before  
executing the recovery (see “Backing up your work” on  
page 54).  
6
Click or touch the Next button to begin.  
The “Ready to refresh your PC” screen appears.  
(Sample Image) Ready to refresh your PC screen  
You will be prompted to refresh your system.  
7
Click or touch the Refresh button.  
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Getting Started  
Recovering the Internal Storage Drive  
39  
8
Your system will restart.  
The “Refreshing your PC” window appears. When the  
Windows® operating system.  
Reset your PC  
The recovery process deletes information stored on the  
internal storage drive. Be sure to save your work to  
external media before executing the recovery (see  
“Backing up your work” on page 54).  
1
From the Start or Desktop screen, move your pointer to  
the upper-right corner of the screen or swipe in from the  
right edge.  
2
3
When the Windows® charms appear click or touch the  
Settings ( ) charm.  
Click or touch Change PC Settings.  
The PC settings window appears.  
(Sample Image) PC settings screen  
Click or touch General.  
4
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Getting Started  
Recovering the Internal Storage Drive  
40  
5
Scroll down to “Remove everything and reinstall  
Windows,” and click or touch Get Started.  
The “Reset your PC” screen appears.  
(Sample Image) Reset your PC screen  
6
Click or touch the Next button.  
The “Do you want to fully clean your drive” screen  
appears.  
(Sample Image) Do you want to fully clean your drive screen  
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Getting Started  
Recovering the Internal Storage Drive  
41  
7
Select one of the following options:  
Just remove my files  
Fully clean the drive  
The “Ready to reset your PC” screen appears.  
(Sample Image) Ready to reset your PC screen  
8
Click or touch the Reset button.  
The “Resetting your PC” window appears. When the  
process is complete your system will reboot your  
Windows® operating system.  
NOTE  
Selecting the “Fully clean the drive” option may take  
several hours.  
Installing drivers and applications  
The TOSHIBA Application Installer allows you to reinstall the  
drivers and applications that were originally bundled with  
your computer.  
To reinstall drivers and applications:  
1
From the Start screen begin typing TOSHIBA  
Application Installer and click or touch your selection.  
If you are in the Desktop, move your pointer to the  
upper-right corner of the screen or swipe in from the  
right edge. When the Windows® charms appear click or  
touch the Search ( ) charm and, in the Search field,  
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Getting Started  
Connecting an external device  
42  
type TOSHIBA Application Installer. In the list that  
appears, click or touch your selection.  
Search field  
2
3
4
5
Click or touch Next.  
Click the item you want to install.  
Click or touch Install.  
Follow the on-screen prompts to complete the  
installation process, see “TOSHIBA Application Installer”  
on page 94.  
Connecting an external device  
You can easily attach an external device to your computer.  
To do this:  
1
2
3
4
Read the directions that came with the device to see if  
you first need to install new software.  
Connect the device’s video or USB cable to the port on  
the computer and to the device.  
Connect the device’s power cable to a live electrical  
outlet (if applicable).  
Turn on the external device (if applicable).  
Your computer may automatically detect the external  
device.  
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Getting Started  
Using external display devices  
43  
Using external display devices  
Your computer comes with a built-in display, but you can  
also connect the following types of external display devices  
to the video ports described below:  
Using the HDMI™ In port  
Your computer comes with an HDMI™ In port, allowing you  
to connect to a video gaming console or DVD player.  
NOTE  
Locate the HDMI™ In port on the Quick Start Card that  
shipped with your computer.  
HDMI™ In port  
(Sample Illustration) Video port on back of computer  
Using the HDMI™ Out port  
(Available on certain models.)  
NOTE  
Your computer may come with an HDMI™ Out port.  
Your computer may come with an HDMI™ Out port, allowing  
you to connect to an HDMI™-compatible television or  
external display device.  
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Getting Started  
Customizing your computer’s settings  
44  
HDMI™ Out port*  
*Available on certain models  
(Sample Illustration) HDMI™ Out port on back of computer  
Selecting video cables  
To connect a device to the HDMI™ Out port (available on  
certain models), you must purchase an HDMI™ cable.  
Connecting an HDMI™-compatible television or  
display device  
(Available on certain models.)  
To connect an HDMI™-compatible television or display  
device to the computer:  
Connect one end of an HDMI™ cable (not included with  
your computer) to the HDMI™ Out port on the back of  
your computer, and then connect the other end of the  
cable to your television or display device. Refer to the  
manual that came with the television or display device  
for more information.  
Your computer will automatically detect the external  
display device.  
Customizing your computer’s settings  
There are several ways in which you can customize your  
computer to suit your particular requirements. You can go  
into your computer settings to make adjustments to your  
computer to suit your needs.  
From the Start or Desktop screen, move your pointer to the  
upper-right corner of the screen or swipe in from the right  
edge. When the Windows® charms appear click or touch the  
Settings ( ) charm and then click or touch Change PC  
Settings. Then choose a category you wish to change.  
Refer to your operating system documentation or Help and  
Support for details.  
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Getting Started  
Caring for your computer  
45  
You may also wish to customize your power usage settings.  
For more information, see “Power Plans” on page 63. There  
are additional custom settings you can choose. See  
“Utilities” on page 76.  
Caring for your computer  
This section gives tips on cleaning and moving your  
computer.  
NOTE  
Please handle your computer carefully to avoid scratches  
and damage.  
Cleaning the computer  
Keep liquids, including cleaning fluid, out of the  
computer’s keyboard, speaker, and other openings.  
Never spray cleaner directly onto the computer and/or  
display. Never use harsh or caustic chemical products to  
clean the computer.  
To keep your computer clean, gently wipe with a lightly  
dampened cloth.  
Moving the computer  
Before moving your computer to a new location, even across  
the room, make sure all drive activity has ended (the internal  
storage drive and optical disc drive indicator lights stop  
glowing) and all external peripheral cables are disconnected.  
Before moving your computer, shut down the computer  
and disconnect the power cable/cord.  
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Getting Started  
Caring for your computer  
46  
Using a computer lock  
You may want to secure your computer to a heavy object  
such as your desk. The easiest way to do this is to purchase  
an optional computer lock cable. For more information on  
purchasing a cable lock, visit accessories.toshiba.com.  
(Sample Illustration) Computer lock cable  
To secure the computer:  
1
Wrap the cable through or around some part of a heavy  
object.  
Make sure there is no way for a potential thief to slip the  
cable off the object.  
2
3
Pass the locking end through the loop.  
Insert the cable’s locking end into the security lock slot  
on your computer, then engage the locking device.  
The computer is now securely locked.  
(Sample Illustration) Attaching security lock cable  
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Chapter 2  
Learning the Basics  
This chapter gives some computing tips and provides  
important information about basic features.  
Computing tips  
Save your work frequently.  
Your work stays in the computer’s temporary memory  
until you save it to the internal storage drive. If the  
network you are using goes down and you must restart  
your computer to reconnect, you will lose all work since  
you last saved.  
See “Saving your work” on page 54 for further  
information.  
HINT: Some programs have an automatic save feature  
that can be activated. This feature saves your file to the  
internal storage drive at preset intervals. See your  
software documentation for details.  
47  
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Learning the Basics  
Using the wireless mouse  
48  
Label the backup copies clearly and store them in a safe  
place.  
It is easy to put off backing up because it takes time.  
However, if your internal storage drive suddenly fails, you  
will lose all the data on it unless you have a separate  
backup copy. For more information, see “Data and  
system configuration backup in the Windows® operating  
system” on page 113.  
Use Error-checking and Disk Defragmenter regularly to  
check and optimize disk space and improve  
performance.  
Scan all new files for viruses.  
This precaution is especially important for files you  
receive via external media, email, or download from the  
Internet.  
Take frequent breaks to avoid repetitive-motion injuries  
and eyestrain.  
Do not turn off the computer if a drive indicator light  
indicates a drive is active.  
Turning off the computer while it is reading from or  
writing to a disk may damage the disk, the drive, or both.  
NOTE  
The Windows® operating system records information,  
such as your desktop setup, during its shutdown  
procedure. If you do not let the Windows® operating  
system shut down normally, details such as new icon  
positions may be lost.  
Using the wireless mouse  
Your computer comes with a wireless mouse. The wireless  
receiver comes installed on your computer.  
Battery light  
Scroll wheel  
(Sample Illustration) Mouse  
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Learning the Basics  
Using the wireless mouse  
49  
Replacing the battery  
A battery is required to power the wireless mouse. The  
battery light glows red when the battery power is low.  
To replace the battery:  
1
Save your work and turn the mouse upside down.  
Battery cover  
Mouse ON/OFF  
switch  
(Sample Illustration) Mouse underside  
2
Slide the mouse ON/OFF switch on the underside to the  
OFF position.  
3
4
5
6
Slide the Battery cover off.  
Always replace the battery with a fresh one.  
Replace the battery cover.  
Slide the mouse ON/OFF switch to the ON position.  
If a battery is leaking or its case is cracked, put on  
protective gloves to handle it, and discard it immediately.  
Always dispose of used batteries in compliance with all  
applicable laws and regulations. Put insulating tape, such  
as cellophane tape, on the electrode during  
transportation to avoid a possible short circuit, fire or  
electric shock. Failure to do so could possibly result in  
serious injury.  
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Learning the Basics  
Using the wireless keyboard  
50  
Using the wireless keyboard  
Your computer comes with a wireless keyboard. The wireless  
receiver comes installed on your computer.  
(Sample Illustration) Keyboard  
Replacing the battery  
A battery is required to power the wireless keyboard. The  
battery light glows red when the battery power is low.  
To replace the battery:  
1
Save your work and turn the keyboard upside down.  
Keyboard ON/OFF switch  
Battery cover  
(Sample Illustration) Keyboard underside  
2
Slide the keyboard ON/OFF switch on the underside to  
the OFF position.  
3
4
Slide the Battery cover off.  
Always replace the battery with a fresh one.  
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Learning the Basics  
Using the wireless keyboard  
51  
5
6
Replace the battery cover.  
Slide the keyboard ON/OFF switch to the ON position.  
If a battery is leaking or its case is cracked, put on  
protective gloves to handle it, and discard it immediately.  
Always dispose of used batteries in compliance with all  
applicable laws and regulations. Put insulating tape, such  
as cellophane tape, on the electrode during  
transportation to avoid a possible short circuit, fire or  
electric shock. Failure to do so could possibly result in  
serious injury.  
Keyboard functions  
Your computer’s keyboard contains character keys, control  
keys, function keys, and special Windows® keys.  
NOTE  
To capture a print screen of the entire screen, press the  
Fn + PRTSC key.  
(Sample Illustration) PRTSC key on the keyboard  
Function keys  
The function keys (not to be confused with the Fn key) are  
the 12 keys at the top of the keyboard.  
(Sample Illustration) Function keys  
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Learning the Basics  
Touch screen  
52  
Special Windows® keys  
Windows® key  
Application key  
(Sample Illustration) Special Windows® keys  
Your computer’s keyboard has one key and one button that  
have special functions in Windows®:  
Windows® keyToggles between the Desktop screen  
and the last app opened on the Start screen. For more  
information refer to the Help & Support, or see  
“Exploring the Start screen” on page 65  
Application key—Has a similar function as the  
secondary mouse button  
Touch screen  
Your computer may come with a touch screen, enabling  
direct interaction with displayed apps and programs through  
simple or multi-touch gestures.  
Touch screen navigation  
Use your finger to manipulate the on-screen icons, buttons,  
menu items, and other items on the touch screen. You can  
also change the screen’s orientation.  
The screen is made of glass so avoid contact with sharp,  
rough, or abrasive objects or substances as screen may  
break or scratch if not handled properly. If you see a  
crack in the glass, discontinue use of the device to avoid  
injury.  
TouchTouch to activate items displayed on the screen,  
such as app and setting icons or on-screen buttons. Touch  
to type using the keyboard.  
Touch & holdTouch and hold an item on the screen by  
touching and holding the item in place until an action occurs.  
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Learning the Basics  
53  
Starting an app  
DragTouch and hold an item for a moment and then,  
without lifting your finger, move the item until you reach the  
target position. For example, drag items on any app screen  
to reposition them.  
Swipe or slideTo swipe or slide, quickly move your finger  
across the surface of the screen without pausing. For  
example, swipe your finger to the left from the right edge of  
the screen to display the Windows® charms.  
Double-tapTap quickly twice to zoom in. For example,  
double-tap a section of a Web page to zoom in on that  
section. Double-tap again to zoom out.  
Pinch—In some apps (such as Maps and Games), you can  
zoom in and out by placing two fingers on the screen at once  
and pinching them together (to zoom out) or spreading them  
apart (to zoom in).  
Rotate—Place two or more fingers on an item and rotate  
your hand. The item rotates in the direction you turn your  
hand. (Not functional in all apps).  
Starting an app  
To Start an app on the Start screen, move your pointer over  
the appropriate tile and click to open.  
To Start an app from the Desktop, move your pointer to the  
upper-right corner of the screen or swipe in from the right  
edge. When the Windows® charms slide out from the right,  
click or touch the Start ( ) charm.  
Starting an app from the Start screen  
To Start an app on the Start screen, move your pointer over  
the appropriate tile and click or touch to open, or swipe your  
finger to the left from the right edge of the screen.  
To Start an app using the Search function, move your pointer  
to the upper-right corner of the screen or swipe in from the  
right edge. When the Windows® charms slide out from the  
right, click or touch the Search ( ) charm. The apps screen  
appears with the available system apps to choose from or  
you can enter your search in the search field.  
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Learning the Basics  
Saving your work  
54  
Below is an example using the Search field to start an app:  
1
Move your pointer to the upper-right corner of the screen  
or swipe in from the right edge. When the Windows®  
charms appear click or touch the Search ( ) charm.  
(Sample Image) Searching for apps  
2
Start typing the app’s name in the Search field.  
As you type, all matching files and apps are displayed.  
Click the app you wish to open.  
3
Saving your work  
Before you turn off the computer using the Shut down  
command, save your work on the internal storage drive,  
external media, flash media, or optical disc. This is one of  
the most important rules of computing.  
Many applications offer a feature that saves documents at  
regular intervals. Check your program’s documentation to  
see if it has an automatic save feature.  
Back up all the files you create in case something happens  
to your computer. You can back up your files to different  
types of media such as CDs, DVDs, external storage media,  
or to a network, if available.  
To back up several files at one time, use the Microsoft®  
Windows® file recovery program preinstalled on the  
computer’s internal storage drive. Also see “Backing up your  
data or your entire computer with the Windows® operating  
system” on page 115.  
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Learning the Basics  
Using the optical disc drive  
55  
HINT: Backing up all the files on your internal storage  
drive may take a considerable amount of time and  
multiple CDs/DVDs. You may prefer to use a high-  
capacity backup system, such as an external hard drive.  
Using the optical disc drive  
Optical storage is a popular medium for software, music,  
and video. Digital versatile discs (DVDs) provide a significant  
increase in data storage and support features that were not  
available on previous video platforms. These features  
include wide-screen movies, multiple language tracks, digital  
surround sound, multiple camera angles, and interactive  
menus.  
TECHNICAL NOTE: Your optical disc drive is set to play  
Region 1 (North America) DVD-ROMS. A DVD disc of a  
region other than the above mentioned cannot be played  
unless you manually change it in the Properties setting of  
the optical disc drive. The drive will allow you to change  
regions four times. On the fourth change, the region will  
be “locked in.” That is, the drive will only play DVDs from  
that last region. Note that changing from region 1 to  
region 2 and back to region 1 is counted as two changes.  
NOTE  
For optimum DVD performance, it is recommended that  
you play DVDs while running the computer on AC power.  
NOTE  
When viewing DVD movies use the DVD Player software  
that came with your computer.  
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Learning the Basics  
Using the optical disc drive  
56  
Optical disc drive components  
The optical disc drive is located on the side of the computer.  
Your optical disc drive may look like this:  
Drive in-use indicator light  
Eject button  
Manual eject hole  
(Sample Illustration) Optical disc drive  
Drive in-use indicator light—Indicates when the drive is in  
use.  
Eject button—Press to release the disc tray.  
Do not press the eject button or turn off the computer  
while the drive in-use indicator light is glowing. Doing so  
could damage the disc or the drive.  
When the disc tray is open, be careful not to touch the  
lens or the area around it. Doing so could cause the drive  
to malfunction.  
Manual eject hole—Use if you need to release the disc  
tray when the power is off. Use a straightened paper clip or  
other narrow object to press the manual eject button located  
inside the hole.  
Never use a pencil to press the manual eject button.  
Pencil lead can break off inside the computer and  
damage it.  
Inserting an optical disc  
To insert an optical disc into the drive:  
1
Make sure the computer is turned on.  
The drive will not open if the computer’s power is off.  
Make sure the drive’s in-use indicator light is off.  
Press the drive’s eject button.  
2
3
The disc tray slides partially out of the drive.  
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Learning the Basics  
Using the optical disc drive  
57  
4
Grasp the tray and pull it fully open.  
(Sample Illustration) Drive tray fully extended  
5
Hold the disc by its edges and check that it is free of  
dust.  
If the disc is dusty, clean it with a clean dry cloth.  
Place the disc carefully in the disc tray, label side out.  
6
(Sample Illustration) Positioning the disc in the drive  
7
Gently press the disc onto the center spindle until it  
clicks into place.  
Handle DVDs and CDs carefully, making contact only  
with the center hole and edge. Do not touch the surface  
of the disc. Do not stack discs. If you incorrectly handle  
the discs, you could lose data.  
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Learning the Basics  
Using the optical disc drive  
58  
8
9
Make sure the disc is completely on the spindle and is  
lying flat against the tray.  
If you insert the disc incorrectly, it may jam the drive. If  
this happens, contact Toshiba support for assistance.  
Push the disc tray in by pressing gently on the center of  
the tray until it clicks into place.  
You are ready to use the disc.  
Playing optical media  
If you insert an optical disc into the optical disc drive and the  
Auto-Run feature does not automatically start your disc, try  
launching the optical disc manually. To do this, follow these  
steps:  
1
2
Press the ( ) + E keys.  
Double-click the optical disc drive icon.  
The drive will run the optical disc.  
If your disc does not run using this method, try using an  
application that is associated with the media on the disc. For  
example, if it is a music CD, open Windows Media® Player  
and use it to select and then play the CD. For other types of  
media, use the associated software to open the files on the  
disc.  
Recording optical media  
Depending on the configuration, your computer may come  
with an optical disc drive that allows you to:  
Play pre-recorded and recorded optical media.  
Read/write data and multi-media files to recordable  
optical media.  
For more information regarding supported optical media  
formats please refer to your computer’s detailed  
specifications at support.toshiba.com.  
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Learning the Basics  
Using the optical disc drive  
59  
NOTE  
Due to manufacturing and quality variations in third party  
optical media (e.g., CD or DVD) or optical media  
players/recorders, in certain cases, your Toshiba optical  
disc drive may not record on certain optical media that  
bear the applicable logo, or play back optical media  
recorded by other computers or optical media recorders.  
Additionally, certain optical media recorded on your  
optical disc drive may not play back or operate properly  
on other computers or optical media players. These  
problems are not due to any defect in your Toshiba  
computer or optical disc drive. Please refer to your  
computer's product specification for listing of specific  
format compatibilities.  
Copy protection technology may also prevent or limit  
recording or viewing of certain optical media.  
For details on how to use the software, please refer to the  
respective Online Help menus.  
Removing a disc with the computer on  
To remove an optical disc with the computer turned on:  
1
Press the eject button on the drive.  
Do not press the eject button while the drive in-use  
indicator light is glowing. Doing so could damage the  
disc or the drive.  
Also, if the disc is still spinning when you open the disc  
tray, wait for it to stop spinning before you remove it.  
2
3
Pull the tray out until it is fully open, remove the disc, and  
place it in its protective cover.  
Gently press the tray in to close it.  
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Learning the Basics  
Toshiba’s online resources  
60  
Removing a disc with the computer off  
To remove a disc with the computer turned off:  
1
Insert a slender object, such as a straightened paper  
clip, into the manual eject hole.  
The disc tray slides partially out of the drive.  
Never use a pencil to press the manual eject button.  
Pencil lead can break off inside the computer and  
damage it.  
2
3
Pull the tray out until it is fully open, remove the disc, and  
place it in its protective cover.  
Gently press the tray in to close it.  
Toshiba’s online resources  
Toshiba maintains a number of online sites to which you can  
connect. These sites provide information about Toshiba  
products, give help with technical questions and keep you  
up to date with future upgrades. For more information, see  
“Contacting Toshiba” on page 118.  
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Chapter 3  
Computing  
Toshiba’s energy-saver design  
Your computer enters a low-power suspension mode when it  
is not being used, thereby conserving energy and saving  
money in the process. It has a number of other features that  
enhance its energy efficiency.  
Many of these energy-saving features have been preset by  
Toshiba. We recommend you leave these features active,  
allowing your computer to operate at its maximum energy  
efficiency, so that you can use it for longer periods.  
Power management  
Your computer ships with the power management options  
preset to a configuration that will provide the most stable  
operating environment and optimum system performance.  
Changes to these settings may result in system  
performance or stability issues. Users who are not  
completely familiar with the power management  
component of the system should use the preset  
configuration. For assistance with setup changes,  
contact Toshiba’s Customer Support Center.  
61  
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Computing  
Charging the RTC battery  
62  
Charging the RTC battery  
Your computer has an internal real-time clock (RTC) battery.  
The RTC battery powers the System Time Clock and BIOS  
memory used to store your computer’s configuration  
settings. When fully charged, it maintains this information for  
up to a month when the computer is powered off.  
The RTC battery may have become completely discharged  
while your computer was shipped, resulting in a CMOS error  
message during startup. The error message may vary by  
computer model.  
NOTE  
Depending on your system, the RTC battery may only  
charge while the computer is turned on.  
To recharge the RTC battery, plug the computer into a live  
electrical outlet and leave the computer powered on for 24  
hours.  
NOTE  
It is seldom necessary to charge the RTC battery  
because it charges while the computer is on. If the RTC  
battery is low, the real-time clock and calendar may  
display the incorrect time and date or stop working.  
When Hibernation mode is enabled and the RTC battery  
is completely discharged, a warning prompts you to reset  
the real-time clock.  
The computer can be used while the RTC battery is being  
charged, although the charging status of the RTC battery  
cannot be monitored.  
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Computing  
63  
Power Plans  
Power Plans  
You can choose a predefined Power Plan or select your own  
combination of power options.  
To do this:  
1
While on the desktop, press the Windows® ( ) key + X,  
then click or touch Power Options.  
(Sample Image) Windows® Power Options window  
2
3
Select an appropriate plan for your work environment or  
create your own custom plan.  
Click or touch Create a power plan in the left pane to  
set up a new plan.  
NOTE  
To edit a plan or to edit advanced settings, continue to  
the following steps.  
4
Click or touch Change plan settings to choose the  
plan you want to edit.  
This screen allows you to change basic settings.  
5
6
Click or touch Change advanced power settings to  
access settings for internal storage drive power save  
time, etc.  
You can click or touch the plus signs to expand each  
item and to see what settings are available for each item.  
Click or touch OK to save the plan changes you have  
performed.  
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Computing  
Using the eco power plan  
64  
By default the two power plans eco and Balanced are  
satisfactory for most people and do not need to be edited.  
This computer is equipped with the eco power plan.  
Operating the computer with this power plan enabled  
reduces electrical power consumption by slightly lowering  
system performance. For example, when this power plan is  
enabled, the brightness of the display is reduced and the  
interval before Sleep mode takes effect is shortened. To  
enable or disable the eco power plan, see “Power Plans” on  
page 63.  
The eco Utility® monitors your power savings from using the  
eco power plan by tracking real-time power consumption  
and accumulated savings over time. To learn how to access  
the utility, see “eco Utility®” on page 81.  
For more information on the TOSHIBA eco power plan, see  
the Help file in the eco Utility® window.  
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Chapter 4  
Exploring Your  
Computer’s  
Features  
In this chapter, you will explore some of the special features  
of your computer.  
Exploring the Start screen  
The Start screen is the launching pad for everything you can  
do in the Windows® operating system, providing new and  
easy ways to access everything from your favorite apps and  
Web sites to your contacts and other important information.  
When you move your pointer to the upper-right corner of the  
screen or swipe in from the right edge, a list of Windows®  
charms will slide out from the right. These Windows® charms  
perform various commands, including basics tasks like  
turning off the power and advanced PC settings.  
You can go to the Start screen by clicking or touching the  
Start charm (see “Charms” on page 66). You can also use  
the Windows® key ( ) on your keyboard or on the LCD  
screen to go to Start screen. For detailed information, please  
refer to the Windows Help and Support.  
By clicking on or touching the Desktop tile from the Start  
screen, you will find the Windows® settings and features you  
are most familiar with.  
65  
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Exploring Your Computer’s Features  
Exploring the Start screen  
66  
For detailed information on the new Windows 8 functionality,  
refer to the Windows® Help and Support.  
App tiles  
(Sample Image) Windows® Start screen  
Charms  
Use the Windows® charms to start apps, find documents,  
set up system components, and perform most other  
computing tasks.  
By swiping in from the right edge (only for touch screen  
models) or pointing the mouse pointer to the upper or lower  
right corner of your screen, you will find a list of charms:  
Search, Share, Start, Devices and Settings.  
Search—This charm allows you to search for most anything  
you need to locate on your computer. It can help you find  
apps, documents, photos, and your favorite music.  
Share—This charm allows you to share music and photos  
with your favorite social Web sites.  
Start—This charm allows you to view all of the available  
apps downloaded to your system.  
Devices—This charm allows you to manage your hardware  
devices.  
Settings—This charm allows you to manage your system  
settings.  
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Exploring Your Computer’s Features  
67  
Exploring the desktop  
Tiles  
Tiles can be accessed and launched from the Start screen.  
Typical Start screen tiles are the Desktop tile and Mail tile, as  
well as tiles representing all other applications downloaded  
to your system.  
Exploring the desktop  
You can use its features to start applications, find  
documents, set up system components, and perform most  
other computing tasks.  
HINT: The illustrated examples in this guide may appear  
slightly different from the screens displayed by your  
system. The differences are not significant and do not  
indicate any change in the functionality of your system.  
Finding your way around the desktop  
Your computer’s desktop includes several standard features:  
icons, taskbar, notification area, notifications, and  
background pattern.  
Icons  
Notifications  
Taskbar  
Notification area  
(Sample Image) Windows® Desktop screen  
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Exploring Your Computer’s Features  
Exploring the desktop  
68  
Icons  
An icon represents a folder, file, or program that can be  
quickly activated by double-clicking the icon.  
You can create a new desktop icon for any folder, file, or  
program by dragging the element’s icon from its location in a  
window to the desktop area.  
You may see various icons displayed on your system  
desktop, for example:  
Recycle Bin – Holds files you have deleted. You may be able  
to retrieve these files until you empty the Recycle Bin.  
TECHNICAL NOTE: If you delete a large number of  
files or very large files from the internal storage drive,  
there may be insufficient space available in the  
Recycle Bin to hold these files. In this case,  
Windows® will prompt you to either permanently  
delete the file(s) or cancel the deletion.  
If you delete a file (of any size) from an external  
media or flash media, it does not go into the  
Recycle Bin. The file is permanently deleted.  
Permanently deleted files cannot be recovered from  
the Recycle Bin.  
For more information on the Recycle Bin, see  
Windows® online Help.  
NOTE  
If you place the pointer over an icon, a popup description  
of the file contents appears.  
Your desktop may contain other icons depending on your  
configuration. Refer to the Windows® online Help for more  
specific information on each icon and how to use it, or see  
“Help file” on page 121.  
Taskbar  
Each time you open a program, a button associated with  
that program appears on the taskbar. With some programs,  
a button appears on the taskbar for each document or  
window you open. You can use these buttons to quickly  
switch between the programs or windows.  
To make a program or window the currently active one, click  
to touch the associated taskbar button.  
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Exploring Your Computer’s Features  
69  
Windows® Store  
Notification area  
The Notification area displays icons of tasks or programs  
that run continuously in the background and displays  
notifications. To learn more about each task, position the  
pointer over the icon for a few moments and a short  
description of the task appears.  
Typical tasks in the Notification area are Current time, Power  
usage mode, network connectivity status, and speaker  
volume.  
To activate a specific task, click or touch the appropriate  
Notification area icon.  
Notifications  
There are many types of notifications you can employ to help  
you with the many tasks you perform every day.  
User experience notifications can be set for toast, tile,  
badge, and raw notifications.  
Toast notifications—Designed for time-sensitive delivery  
of personalized content, such as an instant message from a  
friend.  
Tile notifications—Used by applications that are not  
currently running with an at-a-glance characteristic, giving  
you a quick preview of the subject line of your latest email or  
the current weather conditions.  
Badge notifications—A specialized type of tile notification  
(shown on the Start screen tile) using glyphs to indicate the  
number of applications that have updates available or the  
status of a running application.  
Raw notifications—These run a background task on behalf  
of an application while that application is not running in order  
to make available the latest content, such as an online  
newspaper.  
Windows® Store  
Although many applications will be pre-installed or built-in to  
your computer, you will also have the ability to download  
many other applications with a touch or the click of your  
mouse.  
In the Windows® Store you can search for and browse  
thousands of apps, all grouped into easy to find categories.  
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Exploring Your Computer’s Features  
Setting up for communications  
70  
Setting up for communications  
To connect to the Internet, you need:  
A browser or communications program  
An Internet Service Provider (ISP) or online service if you  
plan to use the Internet  
A way to connect to the ISP (for example Wi-Fi®/  
LAN/ broadband connection, etc.)  
Using Wireless LAN connectivity  
NOTE  
Wireless connectivity and some features may require you  
to purchase additional software, external hardware or  
services. Availability of public wireless LAN access points  
may be limited.  
Your system may come with an optional wireless LAN  
module. This is a technology that expands wireless  
communication beyond networking equipment, and can  
connect many different kinds of electronic devices without  
the need for cables.  
For information on how to set up a wireless connection, refer  
network administrator.  
NOTE  
To enable or disable wireless communication, use the F12  
key. For more information see “TOSHIBA Function Keys”  
on page 120.  
For help with common Wi-Fi® networking problems, see  
“Wireless networking problems” on page 109.  
Connecting your computer to a network  
You can connect your computer to a network to increase its  
capabilities and functionality.  
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Exploring Your Computer’s Features  
71  
Exploring audio features  
Accessing a network  
To access a network, connect an Ethernet cable to the  
Network port (RJ45) on your computer. For specific  
information about connecting to the network, consult your  
network administrator. Many hotels, airports, and offices  
offer Wi-Fi® access.  
Exploring audio features  
You can use your computer to record sounds using the  
computer’s internal microphones (available on certain  
models) or an optional external microphone. You can listen  
to sound files or audio CDs using the built-in speakers,  
headphones, or external speakers.  
Recording sounds  
You may record sounds using the computer’s internal  
microphones (available on certain models) or by connecting  
an optional external microphone.  
Using a microphone  
1
If you want to use an external microphone, connect it to  
the computer.  
2
From the Start screen begin typing Sound Recorder  
and click or touch your selection. If you are in the  
Desktop, move your pointer to the upper-right corner of  
the screen or swipe in from the right edge. When the  
Windows® charms appear click or touch the Search (  
)
charm and, in the Search field, type Sound Recorder.  
Start Recording/Stop Recording button  
(Sample Image) Sound Recorder screen  
3
4
5
Click or touch the Start Recording button.  
Speak normally into the microphone.  
When you have finished recording, click or touch the  
Stop Recording button.  
The Save As dialog box appears.  
6
To save the file, type a file name, and then click or touch  
Save.  
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Exploring Your Computer’s Features  
Using the Web Camera  
72  
Using external speakers or headphones  
Your computer is equipped with a full stereo sound system  
with internal speakers. Instead of using the internal  
speakers, you can connect headphones or a pair of external  
stereo speakers.  
Before putting on headphones to listen, turn the volume  
down. Do not set the volume too high when using  
headphones. Continuous exposure to loud sound can  
harm your hearing.  
TECHNICAL NOTE: When using amplified speakers, use  
speakers that require an external power source. Other  
types of speakers will be inadequate to produce sound  
from the computer.  
To play back sound files through external speakers or  
headphones:  
1
2
Locate the headphone jack on the computer.  
Using any necessary adapters, plug the cable from the  
headphones or external speakers into the headphone  
jack.  
The headphone jack requires a 16-ohm stereo mini  
connector.  
To adjust the volume:  
For external speakers, use the volume controls on each  
speaker.  
For headphones, use the computer’s volume control.  
Using the Web Camera  
(Available on certain models.)  
Your computer may come with a built-in Web Camera. With  
this Web Camera you can do the following:  
Take pictures and record videos with your computer  
Chat with others and have them see you while using  
instant messaging (IM) programs  
Have video conference calls  
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Exploring Your Computer’s Features  
73  
Using the Memory card reader  
NOTE  
To email, instant message or video conference, you must  
be connected to the Internet.  
Depending on your computer model, the process of sending  
email, taking pictures or recording video messages may vary.  
To access the Web Camera, on the Start screen click or  
touch the Camera tile. The Web Camera indicator light  
glows when the Web Camera is active.  
NOTE  
When the Web camera is not active the indicator light is  
off.  
Using the Memory card reader  
(Available on certain models.)  
The Memory card reader supports the use of Secure  
Digital™ (SD™, SDHC, SDXC), or MultiMediaCard® (MMC®)  
media. These media can be used with a variety of digital  
products: digital music players, cellular phones, PDAs,  
digital cameras, digital video camcorders, etc.  
To use a micro or mini SD™ Card, an SD™ adapter is  
required.  
The Memory card reader may also support other types of  
media.  
NOTE  
Do not use the Copy Disk function for this type of media.  
To copy data from one media to another, use the drag-  
and-drop feature of the Windows® operating system.  
Inserting memory media  
NOTE  
To locate your Memory card reader, please refer to your  
Quick Start document.  
The following instructions apply to all types of supported  
media devices.  
1
Turn the media so that the contacts (metal areas) are  
face down.  
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Exploring Your Computer’s Features  
Using the Memory card reader  
74  
2
Push the media into the Memory card reader until it  
locks in place.  
(Sample Illustration) Inserting memory media  
When inserting memory media, do not touch the metal  
contacts. You could expose the storage area to static  
electricity, which can destroy data.  
Always remove memory media when not in use.  
Removing memory media  
1
If you are not currently on the Desktop, choose the  
Desktop tile on the Start screen, otherwise skip to  
step 2.  
2
Prepare the card for removal by clicking on or touching  
the Show hidden icons button ( ), if necessary, in the  
notification area and then selecting the Safely Remove  
Hardware and Eject Media icon.  
3
Highlight, and then click or touch the item you would like  
to eject.  
If the system is unable to prepare the media for safe  
removal, a message will tell you to try again later. If the  
media can be removed now, the system displays Safe  
to Remove Hardware.  
If the computer has a spring-loaded adapter slot, see  
step 4; otherwise, skip to step 5.  
4
Gently press the card inward to release it.  
The card pops out slightly.  
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Exploring Your Computer’s Features  
75  
Using the Memory card reader  
5
Grasp the card and pull it straight out.  
(Sample Illustration) Removing memory media  
Do not remove memory media while data is being written  
or read. Even when the Windows® message “copying...”  
disappears, writing to the media might still be in progress  
and your data could be destroyed. Wait for the indicator  
light to go out.  
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Chapter 5  
Utilities  
Your computer includes several utilities designed to help you  
to reconfigure your system to best meet your individual  
needs. Together, these allow you to ascertain certain system  
details, set additional options, or change default options.  
These utilities are described in this chapter.  
NOTE  
The utilities described in this chapter, and the icons  
shown in the sample images are applicable only if the  
related utility is available on your system.  
Desktop Assist  
eco Utility®  
Supervisor password  
User password  
System Settings  
Sleep Utilities  
TOSHIBA function key  
Recovery Media Creator  
Service Station  
TOSHIBA Application Installer  
76  
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Utilities  
Desktop Assist  
77  
Desktop Assist  
The TOSHIBA Assist provides quick access to computer  
functions and allows you to customize a range of computer  
settings.  
To access Desktop Assist from the Start screen begin typing  
Desktop Assist, or while in the Desktop screen double-  
click or touch the Desktop Assist, icon.  
The Desktop Assist window appears.  
(Sample Image) Desktop Assist window  
The Desktop Assist offers several options:  
Media & Entertainment  
Tools & Utilities  
Support & Recovery  
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Utilities  
Desktop Assist  
78  
Media & Entertainment  
The feature available in this category is TOSHIBA Video  
Player.  
(Sample Image) Desktop Assist window – Media &  
Entertainment tab  
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Utilities  
79  
Tools & Utilities  
The features that may be available in this category are:  
eco Utility®  
Password Utility  
System Settings  
TOSHIBA function key  
(Sample Image) Desktop Assist window – Tools & Utilities tab  
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Utilities  
Desktop Assist  
80  
Support & Recovery  
The features that may be available in this category are:  
Recovery Media Creator  
Service Station  
TOSHIBA Application Installer  
User’s Guide  
(Sample Image) Desktop Assist window – Support &  
Recovery tab  
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Utilities  
81  
eco Utility®  
eco Utility®  
The eco Utility® monitors your power savings from using the  
eco power plan by tracking real-time power consumption  
and accumulated savings over time.  
To access the eco Utility®:  
1
From the Start screen begin typing eco Utility, or while  
in the Desktop screen double-click or touch the  
Desktop Assist icon.  
2
3
Click or touch Tools & Utilities.  
Click or touch eco Utility.  
The eco Utility® window appears.  
(Sample Image) eco Utility® window  
4
To activate the eco power plan, select eco Mode on the  
left side.  
5
6
Click or touch the eco Mode button.  
Click or touch Close.  
For more information on the eco power plan and utility, click  
or touch the Help button at the bottom of the window.  
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Utilities  
Password Utility  
82  
Password Utility  
Setting a password lets you walk away from your computer  
while providing additional protection for your files. When you  
set a password, you must enter the password before you  
can work on your computer again.  
TOSHIBA supports several types of passwords on your  
computer:  
A supervisor password—Prohibits unauthorized users  
from accessing certain functions such as System  
Settings. This is useful if more than one person uses the  
computer.  
A user password—Prevents unauthorized users from  
starting the computer.  
When setting up passwords, keep the following in mind:  
The supervisor password must be set before the user  
password, or the user password must be deleted and  
then re-entered after the supervisor password is set.  
The user password can be set up under the supervisor  
password.  
Using a supervisor password  
A supervisor password prevents other users from changing  
hardware configuration options.  
Setting a supervisor password  
If you choose to set a supervisor or user password,  
TOSHIBA strongly recommends that you save your  
password in a location where you can later access it  
should you not remember it.  
TOSHIBA is not responsible for any losses that may  
occur to you, your organization or others as a result of the  
inability to access your computer.  
To set a supervisor password:  
1
To access Supervisor Password from the Start screen  
begin typing Password Utility, or while in the Desktop  
screen double-click or touch the Desktop Assist icon.  
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Utilities  
Password Utility  
83  
2
3
Click or touch Tools & Utilities.  
Click or touch Password Utility.  
(Sample Image) Supervisor Password tab  
4
5
6
7
Click or touch Supervisor Password.  
Click or touch Set.  
Enter your password, and then enter it again to verify it.  
Click or touch Set.  
NOTE  
Under User Policy, this option may or may not ask for  
password verification.  
8
Click or touch OK to save your password as a text file.  
Password Utility will suggest “memo.txt” for the text file  
name. If you have saved a password previously, using  
the same name may overwrite your password text file  
with the new password. By using a different name, you  
can prevent overwriting your previously stored  
passwords.  
9
Click or touch Save.  
10 Click or touch OK.  
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Utilities  
Password Utility  
84  
Deleting a supervisor password  
To delete a supervisor password:  
1
To access Supervisor Password from the Start screen  
begin typing Password Utility, or while in the Desktop  
screen double-click or touch the Desktop Assist icon.  
2
3
Click or touch Tools & Utilities.  
Click or touch Password Utility.  
A pop-up screen appears asking for a password.  
Enter your password, and then click or touch Verify.  
Click or touch Supervisor Password.  
Click or touch Delete.  
4
5
6
An authority verification pop-up screen appears.  
Click or touch Delete.  
7
8
9
Enter the password, and then click or touch Verify.  
Click or touch OK to exit.  
Using a user password  
A user password provides power-on password protection.  
Setting a user password  
If you choose to set a supervisor or user password,  
TOSHIBA strongly recommends that you save your  
password in a location where you can later access it  
should you not remember it.  
T
OSHIBA is not responsible for any losses that may occur to  
you, your organization or others as a result of the inability to  
access your computer.  
To register a password for the power-on password functions:  
1
To access User Password from the Start screen begin  
typing Password Utility, or while in the Desktop screen  
double-click or touch the Desktop Assist icon.  
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Utilities  
Password Utility  
85  
2
3
4
5
6
7
8
Click or touch Tools & Utilities.  
Click or touch Password Utility.  
Click or touch User Password.  
Click or touch Set.  
Enter your password, and then enter it again to verify.  
Click or touch Set.  
Click or touch OK to save your password as a text file.  
Password Utility will suggest “memo.txt” for the text file  
name. If you have saved a password previously, using  
the same name may overwrite your password text file  
with the new password. By using a different name, you  
can prevent overwriting your previously stored  
passwords.  
9
Click or touch Save.  
10 Click or touch OK.  
Deleting a user password  
To cancel the power-on password function:  
1
To access User Password from the Start screen begin  
typing Password Utility, or while in the Desktop screen  
double-click or touch the Desktop Assist icon.  
2
3
Click or touch Tools & Utilities.  
Click or touch Password Utility.  
A pop-up screen appears asking for a password.  
Enter your password, and then click or touch Verify.  
Click or touch Delete.  
4
5
An authority verification pop-up screen appears.  
Click or touch Delete.  
6
7
8
Enter the password, and then click or touch Verify.  
Click or touch OK to exit.  
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Utilities  
System Settings  
86  
System Settings  
System Settings is the TOSHIBA configuration management  
tool available through the Windows® operating system. To  
access it:  
1
To access System Settings from the Start screen begin  
typing System Settings, or while in the Desktop screen  
double-click or touch the Desktop Assist icon.  
2
3
Click or touch Tools & Utilities.  
Click or touch System Settings.  
The System Settings screen appears.  
(Sample Image) System Settings screen – General tab  
options  
The System Settings screen may have the following tabs:  
Boot Options—Allows you to change the sequence in  
which your computer searches the drives for the  
operating system  
Boot Speed—Reduces the time needed for the  
BIOS to initialize, using either the Fast or Normal  
settings.  
Button Setting—Allows you to customize the function  
buttons, such as updating and assigning other  
applications to the function buttons.  
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Utilities  
System Settings  
87  
Display—Allows you to select the internal LCD and/or  
external monitor when the computer boots up.  
NOTE  
When the computer restarts, it remembers the last  
configuration. If data does not appear on the display you  
are using after starting in Sleep mode, press the ( ) + P  
keys to toggle the display.  
General—Allows you to view the current BIOS version  
or change certain settings back to their default values.  
HDD Accelerator—Allows you to accelerate the HDD  
by using a part of the computer’s main memory as a  
cache.  
Keyboard—Allows you to set conditions for the  
keyboard.  
LAN—Allows you to set networking functions.  
Sleep Utilities—Sets advanced features when the  
computer is in Sleep mode, Hibernate mode, and Shut  
down state. See “Sleep Utilities” on page 88.  
USB—Allows you to enable or disable the internal USB  
3.0 controller.  
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Utilities  
Sleep Utilities  
88  
Sleep Utilities  
This utility displays whether the “USB Sleep and Charge  
function” is enabled or disabled and shows the position of  
the USB port that supports the “USB Sleep and Charge  
function.”  
1
While in the Desktop screen double-click or touch the  
Desktop Assist icon.  
2
3
4
Click or touch Tools & Utilities.  
Click or touch System Settings.  
Click or touch Sleep Utilities.  
USB Sleep and Charge  
Your computer can supply USB bus power (DC 5V) to the  
USB port even when the computer is in Sleep mode,  
Hibernation mode or shutdown state (powered off).  
This function can only be used for the port that supports the  
USB Sleep and Charge function (hereinafter called  
“compatible port”).  
Compatible ports are USB ports that have the ( ) symbol.  
You can use the “USB Sleep and Charge function” to charge  
certain USB compatible external devices such as mobile  
phones or portable digital music players. However, the “USB  
Sleep and Charge function” may not work with certain  
external devices even if they are compliant with the USB  
specification. In those cases, power on the computer to  
charge the device.  
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Utilities  
Sleep Utilities  
89  
NOTE  
When “USB Sleep and Charge function” is set to  
Enabled, USB bus power (DC 5V) will be supplied to  
the compatible port even when the power of the  
computer is turned OFF. USB bus power (DC 5V) is  
similarly supplied to the external devices which are  
connected to the compatible ports. However, some  
external devices cannot be charged solely by  
supplying USB bus power (DC 5V). As for the  
specifications of the external devices, please contact  
the device manufacturer or check the specifications  
of the external devices thoroughly before use.  
Using the “USB Sleep and Charge function” to  
charge external devices will take longer than charging  
the devices with their own chargers.  
External devices connected to the USB bus power  
(DC 5V) function that interfaces with the power  
ON/OFF of the computer may always be in an  
operational state.  
When there is a current overflow of the external  
device connected to the compatible port, USB bus  
power (DC 5V) supply may be stopped for safety  
reasons.  
Metal paper clips or hair pins/clips will generate heat if  
they come into contact with USB ports. Do not allow  
USB ports to come into contact with metal products.  
Enabling/Disabling USB Sleep and Charge  
This utility can be used to enable or disable the USB Sleep  
and Charge function. To enable this function, select Enable.  
To disable this function, toggle the Enable button to the  
Disabled position.  
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Utilities  
Sleep Utilities  
90  
Power supply mode settings  
Your computer may provide two different charging modes, to  
support various types of USB devices. If your computer  
provides more than one charging mode, the charging mode  
you should select depends on the USB device you want to  
charge. For example, Auto Mode, which is the default  
mode, will charge a wide variety of digital audio players. If  
your device does not charge in Auto Mode, try using  
Alternate Mode. To select a different charging mode, use  
the Power supply mode drop-down list in the utility.  
(Sample Image) TOSHIBA Sleep Utility screen  
NOTE  
With certain external devices, the USB Sleep and Charge  
function may not work no matter which charging mode  
you select. In those cases, disable USB Sleep and  
Charge in the utility and turn the computer on to charge  
the device, or use a different charging device.  
Sleep and Music  
Your Toshiba computer may be equipped with the “Sleep  
and Music” feature that allows you to listen to music stored  
on a portable audio device using the speakers of your  
computer, even when the computer is powered OFF. Power  
OFF includes Sleep Mode, Hibernation Mode, or Shut down  
state.  
When the Sleep and Music feature is enabled, it is possible  
to play music from the computer’s speakers by connecting  
an audio cable to the Microphone/Line-in  
jack.  
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Utilities  
Sleep Utilities  
91  
The volume settings and sound quality may differ between  
Windows® mode and “Sleep and Music” mode. When using  
the “Sleep and Music” feature, the volume adjustment and  
mute setting cannot be changed from the computer. To  
adjust these settings, use the volume controls on your  
portable audio device. Be sure to turn down the volume of  
the portable audio device before connecting it to the  
computer.  
NOTE  
This feature applies only to the computer’s speakers. The  
headphone jack and mute function on the computer are  
disabled when using “Sleep and Music.”  
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Utilities  
TOSHIBA function key  
92  
TOSHIBA function key  
Turns notifications for wireless status ON/OFF.  
(Sample Image) Function Key  
NOTE  
The TOSHIBA function key is disabled by default.  
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Utilities  
93  
Recovery Media Creator  
The Recovery Media Creator utility enables you to create  
recovery media that can be used to return your system to its  
out-of-box state, if necessary. For detailed information on  
using the utility to create recovery media, see “Creating  
recovery media” on page 33.  
Service Station  
The Service Station helps you keep your new computer  
running at its best by notifying you when updated software,  
firmware, documentation or other information is available for  
your computer. The Service Station will alert you when  
updates are available, and you can then choose to install the  
updates if you wish.  
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Utilities  
TOSHIBA Application Installer  
94  
TOSHIBA Application Installer  
The TOSHIBA Application Installer allows you to reinstall the  
drivers and applications that were originally bundled with  
your computer.  
To reinstall drivers and applications:  
1
To access TOSHIBA Application Installer from the Start  
screen begin typing Application Installer, or while in  
the Desktop screen double-click or touch the Desktop  
Assist icon.  
2
3
4
Click or touch Support & Recovery.  
Click TOSHIBA Application Installer.  
Click or touch TOSHIBA Application Installer.  
The TOSHIBA Application Installer window appears.  
(Sample Image) TOSHIBA Application Installer selection screen  
5
6
Click or touch the item you want to install.  
Click or touch Install, then follow the on-screen prompts  
to complete the installation process.  
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Chapter 6  
If Something Goes  
Wrong  
Some problems you may encounter when using your  
computer are relatively easy to identify and solve. Others  
may require help from your network administrator or the  
manufacturer of the software program.  
This chapter aims to help you solve many problems by  
yourself. It covers the problems you are most likely to  
encounter.  
If all else fails, contact Toshiba. You will find information on  
Toshiba’s support services at the end of this chapter.  
Problems that are easy to fix  
Your program or application stops responding.  
The Windows 8 operating system allows for the use of  
both applications (“Apps” used with the Windows®  
“Modern UI”) and programs (used in the traditional  
Windows® desktop environment). For the purpose of  
simplifying the information we will use the terms  
interchangeably in this chapter.  
95  
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If Something Goes Wrong  
Problems when you turn on the computer  
96  
If you are working in a program that suddenly freezes,  
chances are the program has stopped responding. You can  
exit the program without shutting down the operating system  
or closing other programs.  
To close a program that has stopped responding:  
1
Press Ctrl, Alt, and Del simultaneously (once), and then  
click or touch Task Manager.  
The Task Manager window appears.  
2
Select the program or application you want to close, and  
then click or touch End Task in the lower right corner.  
Closing the failed program should allow you to continue  
working. If it does not, continue with the next step.  
3
Close the remaining programs one by one by selecting  
the program name, then select End Task.  
Closing all programs should allow you to continue  
working. If it does not, power off your computer, and  
then restart it.  
Problems when you turn on the computer  
These problems may occur when you turn on the power.  
The computer will not start.  
Make sure you attached the AC adaptor and power  
cord/cable properly.  
Press and hold the power button for at least 10 seconds.  
Check that the wall outlet is working by plugging in another  
device, such as a lamp.  
Verify that the computer is on by looking at the ON/OFF  
indicator. If the indicator is glowing white, the computer is  
on. Also, try turning the computer off and then on.  
Verify that the computer is receiving power from the external  
power source by looking at the ON/OFF light. If the indicator  
is glowing, the computer is connected to a live external  
power source.  
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If Something Goes Wrong  
97  
The Windows® operating system is not working  
The computer displays the WARNING RESUME  
FAILURE/Windows Error Recovery – Windows did not shut down  
successfully message.  
To continue, select Start Windows normally. If you  
performed a shutdown before this message was displayed, a  
program or driver may have prevented Windows® from  
shutting down.  
Data stored in the computer’s memory has been lost. Data  
stored in the computer’s internal storage drive may not be  
affected.  
The Windows® operating system is not  
working  
Once you are familiar with your computer and used to the  
way the operating system responds to your work routine,  
you can easily detect if the operating system is not working  
correctly. For example:  
The operating system fails to start after the initial startup  
appears.  
The operating system takes a long time to start.  
The operating system responds differently from the  
normal routine.  
The screen does not look right.  
Unless a hardware device has failed, problems usually occur  
when you change the system in some way such as installing  
a new program or adding a device.  
If you experience any of these problems, use the options in  
the Startup menu to fix the problem.  
Using Startup options to fix problems  
If the operating system fails to start properly, you may need  
to troubleshoot the operating system and/or its settings.  
There are several options to choose from depending on the  
severity of the problem and your level of expertise with  
computers.  
If Windows® fails to start properly twice, the Windows Boot  
menu will launch. To enter the Boot menu manually:  
1
2
Press Ctrl, Alt, and Del simultaneously (once).  
Press the Power button in the lower right corner of your  
screen.  
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If Something Goes Wrong  
98  
The Windows® operating system is not working  
3
4
Click or touch the Restart option from the menu.  
Click or touch Troubleshoot from the menu.  
You now have several options:  
Refresh your computer  
Your files and personalization settings won't change.  
Your computer settings will be changed back to their  
defaults.  
Your Apps from the Windows® Store are retained.  
Apps you installed from discs or Web sites are removed.  
A list of removed apps is saved to your desktop.  
For more information, see “Refresh your PC (with user’s  
data)” on page 37.  
Reset your computer  
All of your personal files and apps are removed.  
Your computer settings are changed back to their  
defaults.  
For more information, see “Reset your PC” on page 39.  
Advanced options  
Clicking this option presents you with another set of options:  
System Restore  
System Restore allows you to use a Restore point to  
return the computer to a state at which it was performing  
properly. Restore points are created:  
When new hardware or software is installed  
Manually by the user  
System Image Recovery  
Windows® will “Recover” the Operating system using a  
specific image provided by the user.  
Automatic Repair  
This feature automates the repair process. The Operating  
System will automatically look for problems and repair them  
if possible.  
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If Something Goes Wrong  
99  
The Windows® operating system is not working  
Command Prompt  
The command prompt is a very powerful tool for advanced  
users.  
Startup Settings  
In previous Operating Systems the majority of the options  
found on this menu were available by pressing the F8 key  
during the Windows® boot process:  
Enable low resolution video mode  
Restarts Windows® using your current video driver at low  
resolution. This allows you to reset your display settings  
in the event they have been improperly set.  
Enable debugging mode  
Starts Windows® in an advanced troubleshooting mode  
Enable boot logging  
Creates a file that lists all the drivers that are installed  
during startup  
Enable Safe Mode  
Starts Windows® with a minimal set of drivers and  
services. If the computer starts and runs in Safe Mode,  
you will know the Operating System is most likely  
working properly and that you should look to third-party  
applications or drivers for the source of your problem.  
Disable driver signature enforcement  
Allows drivers containing improper signatures to be  
installed  
Disable early-launch anti-malware protection  
Allows drivers to initialize without being measured by the  
Anti-malware driver  
Disable automatic restart on system failure  
Prevents Windows® from automatically restarting if an  
error causes it to fail. Choose this option only if  
Windows® is stuck in a loop where it fails, attempts to  
restart, and fails again repeatedly.  
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If Something Goes Wrong  
100  
The Windows® operating system is not working  
Internet problems  
My Internet connection is very slow.  
Many factors contribute to the speed with which you can  
surf the Internet. They include: network speed, network  
conditions, time of day (when everyone else is surfing, your  
access can be slow) and popularity of the sites you are trying  
to access. If accessing a particular site is very slow, try later.  
My browser cannot find the URL address I typed in.  
Make sure you separated the domain names of the address  
with the forward slash (/). Check the spelling of each name  
and the syntax of the address carefully. A single incorrect  
letter or missed character will make it impossible for your  
browser to locate the site.  
My browser cannot find a site I bookmarked.  
The World Wide Web is constantly changing. A site you  
bookmarked yesterday may not be available today or its  
server may be down for temporary repair. Try again later.  
The Windows® operating system can help you  
If the operating system has started properly but you still have  
a problem using your computer, the online Help can assist  
you in troubleshooting the problem. Getting to the online  
Help will differ depending on which interface you are in:  
Start screenType Help and Support  
NOTE  
As soon as you begin typing, the search feature  
automatically begins.  
Desktop—Press the F1 key  
When the “Windows Help and Support” screen appears, do  
one or both of the following:  
In the open search field type the topic you need help  
with and follow the on-screen instructions  
click one of the options listed in the window and  
follow the instructions  
You can connect to Support Online by going to Toshiba  
support at support.toshiba.com.  
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Fixing a problem with Device Manager  
101  
Fixing a problem with Device Manager  
Device Manager provides a way to check and change the  
configuration of a device.  
Changing the default settings using Device Manager can  
cause other conflicts that make one or more devices  
unusable. Device Manager is a configuration tool for  
advanced users who understand configuration  
parameters and the ramifications of changing them.  
Checking device properties  
Device Manager provides a way to view the properties of a  
device. Properties include the name of the manufacturer, the  
type of device, the drivers installed, and the system  
resources assigned to the device.  
To check a device’s properties:  
1
From the Start screen, type Device.  
The search feature appears.  
Click or touch Settings.  
2
3
From the list of device(s), click or touch Device  
Manger.  
4
To view the properties, double-click the device.  
The operating system displays the device Properties  
dialog box, which provides an array of tabs. They may  
include:  
The General tab, which provides basic information  
about the device.  
The Resources tab, which lists resources assigned  
to the device. This tab does not appear if the device  
is not using resources.  
The Driver tab, which displays the drivers being  
used by the device. This tab also provides options  
for updating the driver or rolling back the driver in  
case the new version is causing a problem.  
The tabs that appear in the dialog box vary from one  
device to another.  
For more information about Device Manager, refer to  
Windows® online Help.  
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If Something Goes Wrong  
Memory problems  
102  
Memory problems  
Incorrectly connected or faulty memory modules may cause  
errors that seem to be hardware or even software related. It  
is worthwhile checking for these first:  
1
2
3
From the Start or Desktop screen, move your pointer  
over the upper or lower right corner of the screen.  
When the Windows charms appear, click or touch the  
Settings ( ) charm.  
In the lower right of the screen click or touch the Power  
( ) icon.  
Shut down option  
Power  
(Sample Image) Shut down  
4
While holding the Shift key, click or touch the Shut  
down option.  
The computer closes all open applications, shuts down  
the operating system, and then turns off.  
5
6
Check for the error again.  
If the error recurs, remove the memory module entirely  
and check for the error again.  
If removing the memory module eliminates the error, the  
memory module may be faulty. If the error recurs without  
the memory module installed, the error is not caused by  
the memory module.  
TECHNICAL NOTE: You must have at least one memory  
module installed for the computer to work.  
NOTE  
For this model, Slot A is the bottom slot. Slot B is the top  
slot. If only one memory module is to be installed, it must  
be installed in Slot A.  
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If Something Goes Wrong  
103  
Power and the battery  
Power and the battery  
Your computer receives its power through the AC adaptor  
and power cord/cable and from the real-time clock (RTC)  
battery. A faulty AC adaptor or power cord/cable will not  
power the computer.  
Here are some typical problems and how to solve them:  
The ON/OFF light does not come on when you plug  
in the AC adaptor and power cord/cable.  
Make sure the AC adaptor and power cord/cable are firmly  
plugged into both the wall outlet and the computer.  
If the ON/OFF light still does not come on, check that the  
wall outlet is working properly by plugging in a lamp or other  
appliance.  
Keyboard problems  
NOTE  
To capture a print screen of the entire screen, press the  
Fn + PRTSC key.  
To capture only the active window displayed, press Fn +  
ALT while simultaneously pressing the PRTSC key.  
You have connected an external keyboard and the  
operating system displays one or more keyboard  
error messages.  
You may need to update your keyboard driver. Refer to the  
documentation that came with the keyboard or to the  
keyboard manufacturer's Web site.  
The keyboard you connected may be defective or  
incompatible with the computer. Try using a different make of  
keyboard.  
Display problems  
Here are some typical display problems and their solutions:  
The screen is blank.  
Display Auto Off may have gone into effect. Press any key to  
activate the screen.  
You may have activated the instant password feature by  
pressing Fn and F1 simultaneously. If you have registered a  
password, press any key, type the password and press  
ENTER. If no password is registered, press any key. The  
screen reactivates and allows you to continue working.  
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If Something Goes Wrong  
Disk or storage drive problems  
104  
The screen does not look correct.  
Choose a theme for your desktop background, under  
Change the visuals and sounds on your computer, in  
the Themes panel. You can also change the setting for  
individual components separately by selecting an item from  
just below the Themes panel (Desktop Background,  
Color, Sounds, and Screen Saver).  
For more information, see the Windows® online Help.  
Small bright dots appear on your TFT display when  
you turn on your computer.  
Small bright dots may appear on your screen display when  
you turn on your computer. Your display contains an  
extremely large number of thin-film transistors (TFT) and is  
manufactured using high-precision technology. Any small  
bright dots that may appear on your display are an intrinsic  
characteristic of the TFT manufacturing technology. Over a  
period of time, and depending on the usage of the computer,  
the brightness of the screen will deteriorate. This is also an  
intrinsic characteristic of the screen technology.  
Disk or storage drive problems  
Problems with the storage drive or with external media  
usually show up as an inability to access the drive or as  
sector errors. Sometimes a drive problem may cause one or  
more files to appear to have garbage in them. Typical  
problems are:  
Error-checking  
NOTE  
This feature is not available for optical disc drives.  
Run Error-checking, which analyzes the directories and files  
on the storage drive and repairs any damage it finds.  
To run Error-checking:  
1
From the Start screen, type computer.  
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If Something Goes Wrong  
105  
Disk or storage drive problems  
2
Click or touch Computer from the list that appears.  
(Sample Image) Search results for “computer”  
Right-click or touch the drive you wish to check.  
3
(Sample Image) Clicking on the drive  
4
In the pop-up menu, click or touch Properties.  
The drive’s Properties box appears.  
Click or touch the Tools tab.  
5
6
Click or touch the Check button.  
The Error Checking box appears.  
The system will alert you if you need to scan the drive.  
7
Even if you do not need to scan the drive for errors you  
can scan by clicking or touching Scan drive.  
Error-checking tests and repairs the storage drive.  
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Optical disc drive problems  
106  
Your hard disk seems very slow.  
If you have been using your computer for a long time, your  
files may have become fragmented. Run Disk Defragmenter.  
To do this:  
1
Move your pointer to the upper-right corner of the screen  
or swipe in from the right edge. When the Windows®  
charms appear click or touch the Search ( ) charm,  
then click or touch Settings and, in the Search field,  
type Defragment.  
2
3
Click or touch Defragment and Optimize Drives.  
From the Optimize Drives menu click or touch the drive  
you wish to defragment.  
4
Click or touch the Optimize button.  
The system will display the status as it optimizes and  
defragments the drive.  
Your data files are damaged or corrupted.  
Refer to your software documentation for file recovery  
procedures. Many software packages automatically create  
backup files.  
You may also be able to recover lost data using utility  
software. Consult the dealer from whom you purchased your  
computer and/or program. Your dealer is your best source  
for current information.  
Some programs run correctly but others do not.  
This is probably a configuration problem. If a program does  
not run properly, refer to its documentation and check that  
the hardware configuration meets its needs.  
Optical disc drive problems  
You cannot access a disc in the drive.  
If the optical disc drive is an external drive, make sure the  
two USB cables or the AC adaptor cable are properly  
connected to the computer and refer to the documentation  
that came with your drive.  
Make sure the tray that holds the optical disc is closed  
properly. Press gently until it clicks into place.  
Open the tray and remove the disc. Make sure the tray is  
clean. Any dirt or foreign object can interfere with the laser  
beam.  
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If Something Goes Wrong  
107  
Optical disc drive problems  
Examine the disc to see if it is dirty. If necessary, wipe it with  
a clean cloth dipped in water or a neutral cleaner.  
Replace the disc in the tray. Make sure that the disc is lying  
flat against the tray, label side out. Close the tray carefully,  
making sure it has shut completely.  
You press the disc eject button, but the drive tray  
does not slide out.  
Make sure the computer is connected to a power source and  
turned on. The optical disc drive eject mechanism requires  
power to operate.  
Make sure a program is not accessing the drive and  
preventing it from ejecting.  
If you need to remove a disc and cannot turn on the  
computer, use a narrow object, such as a straightened paper  
clip, to press the manual eject button. This button is in the  
small hole next to the optical disc drive eject button on the  
face of the optical disc drive tray.  
Never use a pencil to press the manual eject button.  
Pencil lead can break off inside the computer and  
damage it.  
Some discs run correctly but others do not.  
Check that the type of disc you are using is compatible with  
your optical disc drive. For more information regarding  
supported optical media formats, refer to the complete detail  
specifications for your computer at support.toshiba.com.  
If the problem is with an optical data disc, refer to the  
software’s documentation and check that the hardware  
configuration meets the program’s needs.  
The disc will not come out of the drive when you  
click the eject button on the screen.  
Press the button on the optical disc drive itself. For  
additional information see You press the disc eject button,  
but the drive tray does not slide out.” on page 107.  
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If Something Goes Wrong  
Sound system problems  
108  
Sound system problems  
No sound is coming from the computer’s  
speakers.  
Adjust the volume control.  
Try pressing the F11 key to see if volume mute is disabled.  
Check that the volume control on the computer is turned up.  
If you are using external headphones or speakers, check that  
they are securely connected to your computer.  
The computer emits a loud, high-pitched noise.  
This is feedback between the microphone and the speakers.  
Make sure you have connected the microphone to the  
microphone jack and the speakers to the headphone jack.  
Adjust the volume control.  
Printer problems  
This section lists some of the most common printer  
problems.  
The printer will not print.  
Check that the printer is connected to a working power  
outlet, turned on and ready (on line).  
Check that the printer has plenty of paper. Some printers will  
not start printing when there are just two or three sheets of  
paper left in the tray.  
Make sure that the printer cable is firmly attached to the  
computer and the printer, or that the wireless connection is  
good.  
Run the printer’s self-test to check for any problem with the  
printer itself.  
Make sure that you installed the proper printer drivers as  
shown in the instructions that came with the printer.  
You may have connected the printer while the computer is  
on. Disable Sleep mode, turn off the computer, and turn off  
the printer. Turn the printer back on, make sure that it is  
online, and then turn the computer back on.  
Try printing another file. For example, you could create and  
attempt to print a short test file using Notepad. If a Notepad  
file prints correctly, the problem may be in your original file.  
If you cannot resolve the problem, contact the printer’s  
manufacturer.  
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If Something Goes Wrong  
109  
Wireless networking problems  
The printer will not print what you see on the  
screen.  
Many programs display information on the screen differently  
from the way they print it. See if your program has a print  
preview mode. This mode lets you see your work exactly as  
it will print. Contact the software manufacturer for more  
information.  
Wireless networking problems  
NOTE  
This section provides general troubleshooting tips for  
networking problems, specifically wireless (Wi-Fi®)  
networking.  
The terms and concepts used assume a basic  
understanding of networks, and may be for more  
advanced users. If you need assistance or if you are not  
familiar with the terminology, please see Windows® Help  
and Support or contact your computer technician.  
Verify that your computer can detect access points or  
routers. If it can detect a Wi-Fi® access point or router  
then it may be a configuration issue.  
Verify that signal strength is good using the utility  
provided with the Wi-Fi® adapter.  
If another computer is on the same network, verify that it  
has network access, and can connect to the Internet. If,  
for example, the other computer cannot browse to a  
public Web site, the ISP’s (Internet Service Provider)  
service may be disrupted.  
Verify that the Service Set Identifier (SSID), or network  
name, is correct - i.e., that it matches the SSID assigned  
to the access point you are attempting to connect  
through. SSIDs are case-sensitive.  
Check the Windows® Control Panel's Device Manager to  
verify that the Wi-Fi® adapter is recognized by the  
Windows® operating system, and that the driver is  
loaded. To access the Device Manager, from the Start  
screen begin typing Computer. If you are in the  
Desktop screen, move your pointer to the upper-right  
corner of the screen or swipe in from the right edge.  
When the Windows® charms appear click or touch the  
Search ( ) charm, and then type Computer. Click or  
touch Control Panel, System and Security, and then  
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If Something Goes Wrong  
110  
System. Carefully note any error messages - these will  
be very helpful if you should confer with a support  
technician at a later time.  
NOTE  
To enable or disable wireless communication, use the  
F12 key. For more information see “TOSHIBA Function  
Keys” on page 120.  
Use IPCONFIG to verify that the computer has a useful  
IP address - one other than the private address of  
169.254.xxx.xxx assigned by Windows®.  
1
2
3
From the Start screen, type Cmd.  
Click Command Prompt.  
Enter IPCONFIG/ALL, and then press ENTER.  
The IP address for each active network adapter will be  
displayed.  
Connect your computer directly to your router or  
broadband modem, by plugging a standard CAT5  
Ethernet patch cable (sold separately) into your  
computer's RJ45 Ethernet port. If your connection  
problem disappears, the problem lies in the Wi-Fi® part  
of your network.  
If you have enabled any security provisions (closed  
system, MAC address filtering, Wired Equivalent Privacy  
[WEP], etc.), check the access point vendor's Web site  
for recent firmware upgrades. Problems with WEP keys,  
in particular, are frequently addressed in new firmware  
releases.  
The Windows® operating system wireless  
management utility does not work.  
If you are using an external Wi-Fi® adapter (a USB adapter,  
or other variety), check if the adapter comes with its own  
management utility. If it does, the utility may be disabling the  
Windows® operating system wireless management utility, in  
which case you must use the adapter's management utility.  
If the documentation that accompanies the adapter does not  
provide enough information to determine if this is the case,  
contact that vendor's support group for further advice.  
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If Something Goes Wrong  
111  
DVD operating problems  
DVD operating problems  
If you experience a problem playing DVDs, you may be able  
to fix the problem yourself.  
For general problems playing a DVD title, try the following  
steps:  
1
2
3
Verify that the disc is in a format that the drive supports.  
Ensure that the disc is properly inserted in the drive tray.  
Use the DVD Player software that came with your  
computer to view DVD movies.  
4
Clean the disc and try again.  
A dirty drive can also cause audio problems. If you have  
tried several discs and all fail, consider sending your  
drive to an authorized service provider to get it cleaned.  
5
From the Start screen, type Computer. Click or touch  
Computer from the list that appears.  
The optical disc drive should appear in the list.  
6
7
See “Checking device properties” on page 101 for  
instructions on using Device Manager to view the optical  
disc drive properties.  
Check the Toshiba Web site for new information on  
optical disc drives and their operation.  
A blank screen appears while watching a  
DVD-ROM movie or title.  
Change the setting for when to turn off the display using the  
following steps:  
1
Move your pointer to the upper-right corner of the screen  
or swipe in from the right edge. When the Windows®  
charms appear, click or touch the Search ( ) charm,  
click or touch Settings and, in the Search field, type  
Power.  
2
3
4
From the search list, click or touch Choose when to  
turn off display.  
To keep the display from turning off, click or touch  
Never in both drop down lists.  
Click or touch Save changes.  
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If Something Goes Wrong  
Develop good computing habits  
112  
The screen saver runs while you are watching a  
movie or title.  
If the screen saver is enabled, it runs on top of any movie or  
title you are watching. To disable the screen saver:  
1
Right-click the desktop and click Personalize in the  
menu.  
2
Click or touch Screen Saver in the lower-right corner of  
the window.  
3
4
Select None from the Screen saver drop-down list.  
Click or touch OK.  
Develop good computing habits  
Save your work frequently.  
You can never predict when your computer will lock, forcing  
you to close a program and lose unsaved changes. Many  
software applications build in an automatic backup, but you  
should not rely solely on this feature. Save your work! See  
“Computing tips” on page 47 for instructions.  
On a regular basis, back up the information stored  
on your internal storage drive.  
Use Windows® to back up files, or the entire computer, to an  
optical disc, USB drive, or external hard disk. Here are some  
ways you can do this:  
Use the Windows® operating system to back up files or  
your entire computer to an optical disc, USB drive, or  
external hard disk.  
Copy files to a rewritable external storage device.  
Connect your computer to the office network and copy  
files to your network partition.  
Some people use a combination of these methods, backing  
up all files to tape weekly and copying critical files to external  
media on a daily basis.  
If you have installed your own programs, you should back up  
these programs as well as your data files. If something goes  
wrong that requires you to reformat your internal storage  
drive and start again, reloading all your programs and data  
files from a backup source will save time.  
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If Something Goes Wrong  
113  
Develop good computing habits  
Read the user’s guides.  
It is very difficult to provide a fail-safe set of steps you can  
follow every time you experience a problem with the  
computer. Your ability to solve problems will improve as you  
learn about how the computer and its software work  
together.  
Get familiar with all the user’s guides provided with your  
computer, as well as the manuals that come with the  
programs and devices you purchase.  
Your local computer store or book store sells a variety of  
self-help books you can use to supplement the information  
in the manuals.  
Data and system configuration backup in the  
Windows® operating system  
The Windows® operating system offers some easy-to-use  
features for backing up your Windows® settings and your  
data - documents and other important files. Take advantage  
of these features to protect yourself from much more difficult  
and time-consuming restoration procedures, and to  
safeguard your valuable data from loss.  
Saving system configuration with restore  
points  
The System Restore feature of the Windows® operating  
system quickly creates restore points - ‘snapshots’ of your  
Windows® operating system configuration - and saves them  
for later recall. If you experience problems after installing  
some new hardware or software, you can easily select a  
previously established Control Point to ‘turn back the clock,’  
restoring the Windows® operating system to the state it was  
in just prior to the installation. This is much easier and more  
effective than uninstalling the hardware or software, which  
often leaves behind unwanted files and settings. It is also  
easy to undo a restore point selection, if you change your  
mind.  
Follow these steps to create a restore point using the  
System Restore utility:  
1
From the Start screen, type Control. Click or touch  
Control Panel from the list that appears.  
2
Click or touch System and Security, and then  
System.  
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If Something Goes Wrong  
Develop good computing habits  
114  
3
In the left pane, click or touch System Protection.  
The System Protection tab of the System Properties  
window appears.  
4
5
Click or touch Configure.  
Under Restore settings select Turn on System  
Protection.  
6
7
8
Click or touch OK.  
Click or touch Create.  
In the input field, enter a name that is descriptive enough  
to be easily understood in the future, such as “Before  
installing Brand X Accounting app.” Then click or touch  
Create.  
The Windows® operating system creates the restore  
point, automatically stamps it with the current date and  
time, and displays a message that the restore point was  
successfully created.  
9
Click or touch Close.  
Then, at a later time, you can re-establish your Windows®  
configuration using the saved restore point. To do this:  
1
2
3
From the Start screen, type Control. Click or touch  
Control Panel from the list that appears.  
Click or touch System and Security, and then  
System.  
In the left pane, click or touch System Protection.  
The System Protection tab of the System Properties  
window appears.  
4
5
6
Click or touch System Restore...  
Click or touch Next.  
Click or touch the Restore point you want to use then  
click or touch Next.  
The time stamp and description of each Restore point is  
displayed.  
NOTE  
At this point you can click “Scan for affected programs”  
to determine what the impact of using the clicked  
Restore Point will be.  
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If Something Goes Wrong  
115  
Develop good computing habits  
7
Verify that the Restore point you chose is the correct  
one. If it is not, click or touch Back to return to the  
previous step.  
8
9
Close all programs and save all open files.  
Click or touch Finish, and then Yes to begin the system  
restore.  
Your Windows® operating system configuration will now  
be restored to the state it was in when the chosen  
restore point was created, and then the computer will be  
automatically restarted.  
Backing up your data or your entire  
computer with the Windows® operating  
system  
The most valuable component of your computer system is  
the data you create and store on its internal storage drive.  
Since problems with either hardware or software can make  
the data inaccessible or even destroy it, the next most  
valuable component of your computer system may be a  
recent backup of your data.  
Fortunately, the Windows® operating system offers a  
convenient way to back up your computer or just your  
important files to optical disc drives, or hard drives. An  
external hard drive is recommended in case the internal  
storage drive fails. No additional software is required. Most  
of the optical disc drives built into recent Toshiba computer  
models can write to (or ‘burn’) as well as read from optical  
discs. External optical disc writers are also widely available.  
Follow these steps to back up your computer or files to  
optical discs, or a storage drive:  
1
From the Start screen, type Control. Click or touch  
Control Panel from the list that appears.  
2
Click or touch Save backup copies of your files with  
File History under the System and Security heading.  
Follow the on-screen instructions to back up your files.  
For additional Help, while in the Windows® Desktop screen,  
press the F1 key to launch the Windows® Help and Support  
screen. Search for “back up files”.  
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Develop good computing habits  
116  
General tips for installing hardware and  
software  
Here are a few tips to help ensure safe and easy installation  
of new hardware (printers, pointing devices, external hard  
drives, optical disc drive writers, scanners, etc.) and software  
(applications like Microsoft® Office and Adobe® Photoshop®,  
or utility software such as special toolbars for your web  
browser).  
Create a restore point (refer to “Saving system  
a restore point (see the section titled restore points). If  
anything goes wrong, you will then be able to easily  
restore the Windows® operating system to the state it  
was in prior to the installation, undoing any changes that  
the installation process introduced.  
Back up your critical data (see “Backing up your data or  
your entire computer with the Windows® operating  
system” on page 115).  
Have your back up DVD(s) on hand in case you need any  
files from them.  
Do not guess - follow directions carefully! It is often  
necessary to run an installation utility first - before  
connecting a new hardware item to the computer. If the  
device is connected first, it may be very difficult to  
complete the installation successfully. Always carefully  
follow the installation instructions that accompany the  
hardware or software.  
Restart the Windows® operating system. Always restart  
the Windows® operating system after each installation,  
even if the installation utility does not prompt you to do  
so. This will ensure that the installation is completed,  
and will clean up anything that the installation utility left  
behind.  
Do one installation at a time. If you have several new  
items to add to your computer system, install just one at  
a time, creating restore points immediately before each  
successive installation. This will make it much easier to  
determine the origin of any new problems. For best  
results, follow this sequence:  
1
2
Back up critical data.  
Create a restore point.  
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If Something Goes Wrong  
117  
Develop good computing habits  
3
4
5
Install one item of hardware or software.  
Restart the Windows® operating system.  
Use the new hardware or software for a while, noting  
any new problems. Make sure that your critical  
applications (email, business applications, etc.) are  
working correctly, and verify that important devices  
are still functioning.  
6
For each additional hardware or software item,  
repeat these steps, starting at step 1 if any of your  
critical data has changed, or starting at step 2 if no  
critical data has changed.  
USB Sleep and Charge is not working.  
USB Sleep and Charge may be disabled. Open the TOSHIBA  
Sleep and Charge utility to check if the feature is disabled  
and to enable it if necessary.  
Make sure that the device you want to charge is  
connected to a port that supports the USB Sleep and  
Charge function. Ports that support this feature are  
identified with the ( ) symbol.  
TOSHIBA Sleep utility to check if the feature is disabled  
and to enable it if necessary. For more information, see  
“Enabling/Disabling USB Sleep and Charge” on  
page 89.  
Try selecting a different charging mode in the TOSHIBA  
Sleep utility, if your computer provides more than one  
charging mode. For more information, see “Power  
supply mode settings” on page 90.  
The USB Sleep and Charge function may not work with  
certain external devices even if they are compliant with  
the USB specification. In those cases, power on the  
computer to charge the device or use a different  
charging device.  
The “USB Wakeup function” does not work.  
When the USB Sleep and Charge function is set to  
Enabled the USB Wakeup function does not work for  
ports that support the USB Sleep and Charge function.  
In that case, use a USB port that does not have the USB  
Sleep and Charge function -compatible symbol ( ), if  
you have a non-Sleep and Charge USB port available, or  
disable the USB Sleep and Charge function. For more  
information, see “Sleep Utilities” on page 88.  
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If Something Goes Wrong  
If you need further assistance  
118  
If you need further assistance  
If you have followed the recommendations in this chapter  
and are still having problems, you may need additional  
technical assistance.  
Since some problems may be related to the operating  
system or the program you are using, it is important to  
investigate other sources.  
Review the troubleshooting information in your operating  
system documentation.  
If the problem occurs while you are running a program,  
consult the program’s documentation for  
troubleshooting suggestions. Contact the software  
company’s technical support group for their assistance.  
Consult the dealer from whom you purchased your  
computer and/or program. Your dealer is your best  
source for current information.  
For the detailed specifications for your computer, visit  
Contacting Toshiba  
Toshiba’s Technical Support Web site  
For technical support, or to stay current on the most recent  
software and hardware options for your computer, and for  
other product information, be sure to regularly check the  
Toshiba Web site at support.toshiba.com.  
Other Toshiba Internet Web sites  
Worldwide Toshiba corporate site  
Marketing and product information in  
the USA  
Accessories information in the USA  
Canada  
Europe  
Japan  
Mexico and all of Latin America  
Toshiba USA Self-Service support  
web site  
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If Something Goes Wrong  
119  
Toshiba’s worldwide offices  
Toshiba’s worldwide offices  
Australia  
Canada  
Toshiba (Australia) Pty. Limited  
84-92 Talavera Road  
North Ryde NSW 2113  
Sydney  
Toshiba Canada Ltd.  
191 McNabb Street  
Markham, Ontario  
L3R - 8H2  
Australia  
Canada  
France  
Germany  
Toshiba Systèmes (France) S.A.  
7, Rue Ampère; B. P. 131  
92800 Puteaux Cédex  
France  
Toshiba Europe GmbH  
Leibnizstraße 2  
D-93055 Regensburg  
Germany  
Italy  
Japan  
Centro Direzionale Colleoni  
Palazzo Perseo  
Via Paracelso 10  
20041, Agrate Brianza  
Milano, Italy  
Toshiba Corporation, PCO-IO  
1-1, Shibaura 1-Chome  
Minato-Ku, Tokyo, 105-8001  
Japan  
Latin America and Caribbean  
Toshiba America Information  
Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618  
United States  
Mexico  
Toshiba de México S.A. de C.V.  
Sierra Candela No.111, 6to. Piso  
Col. Lomas de Chapultepec.  
CP 11000 Mexico, DF.  
Spain  
United Kingdom  
Toshiba Information Systems  
(U.K) Ltd.  
Toshiba Information Systems  
(España) S.A.  
Parque Empresarial San Fernando Toshiba Court  
Edificio Europa, 1a Planta  
Escalera A  
28831 (Madrid) San Fernando de  
Henares  
Spain  
Weybridge Business Park  
Addlestone Road  
Weybridge, Surrey KT15 2UL  
United Kingdom  
United States  
Toshiba America Information  
Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618  
United States  
The Rest of Europe  
Toshiba Europe (I.E.) GmbH  
Hammfelddamm 8  
D-4-1460 Neuss  
Germany  
For more information on additional Toshiba worldwide  
locations, please visit: www.toshiba.co.jp/index.htm.  
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Appendix A  
TOSHIBA Function  
Keys  
TOSHIBA function keys provide a quick way to modify  
selected system functions and to launch applications.  
Functions  
TOSHIBA Function keys are used to set or modify the  
following system functions:  
Help  
Display Brightness  
Internet and Media  
Mute  
Wireless ON/OFF  
Zoom (Display resolution)  
120  
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TOSHIBA Function Keys  
121  
Functions  
Help file  
This TOSHIBA function key will display the help file.  
Display brightness  
This TOSHIBA function key decreases the scree  
brightness.  
This TOSHIBA function key increases the screen  
brightness.  
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TOSHIBA Function Keys  
Functions  
122  
Internet and Media Control buttons  
This TOSHIBA function key launches the default  
browser.  
This TOSHIBA function key launches the Windows  
Media® Player.  
This TOSHIBA function key allows you to return to  
the preceding track on the disc.  
This TOSHIBA function key allows you to start  
playing the disc, or pause it if currently playing.  
This TOSHIBA function key allows you to skip to the  
following track on the disc.  
This TOSHIBA function key decreases the volume of  
the sound coming from the computer.  
This TOSHIBA function key increases the volume of  
the sound coming from the computer.  
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TOSHIBA Function Keys  
123  
Functions  
Volume Mute  
This TOSHIBA function key enables/disables volume  
mute on your computer.  
When volume mute is enabled, no sound will come  
from the speakers or headphones.  
Disabling or enabling wireless devices  
This TOSHIBA Function key enables/disables the  
Wi-Fi® antenna in your computer.  
The wireless modes are:  
Disables the wireless antenna  
Enables the wireless antenna  
Keyboard Function keys  
Fn+  
This TOSHIBA function key allows you to zoom out.  
Fn+  
This TOSHIBA function key allows you to zoom in.  
Zoom (Display resolution)  
This TOSHIBA function key switches screen  
resolution.  
Fn+ [Space bar]  
Cycle through the screen resolutions, and then select  
the desired resolution.  
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Appendix B  
Power Cord/Cable  
Connectors  
Your computer ships with the correct power supply for the  
country of purchase. This appendix shows the shapes of the  
typical AC power cord/cable connectors for various parts of  
the world.  
USA  
Canada  
UL approved  
CSA approved  
United Kingdom  
Europe  
VDA approved  
NEMKO approved  
BS approved  
Australia  
AS approved  
124  
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Glossary  
TECHNICAL NOTE: Some features defined in this  
glossary may not be available on your computer.  
Acronyms  
The following acronyms may appear in this User’s Guide.  
AC  
Alternating Current  
BIOS  
Basic Input/Output System  
BD-ROM Blu-ray Disc Read-Only Memory  
bps  
CD  
bits per second  
Compact Disc  
CD-ROM Compact Disc Read-Only Memory  
CD-RW  
CMOS  
CPU  
Compact Disc Rewrite Memory  
Complementary Metal-Oxide Semiconductor  
Central Processing Unit  
DC  
Direct Current  
DMA  
DIMM  
DOS  
Direct Memory Access  
Dual Inline Memory Module  
Disk Operating System  
125  
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Glossary  
126  
DPI  
DVD  
Dots Per Inch  
Digital Versatile (or Video) Disc  
DVD-ROM Digital Versatile (or Video) Disc Read-Only  
Memory  
eSATA  
external Serial Advanced Technology  
Attachment  
FAT  
File Allocation Table  
FCC  
GB  
Federal Communications Commission  
gigabyte  
GBps  
HDD  
HDMI  
gigabytes per second  
Hard Disk Drive  
High-Definition Multimedia Interface  
HDMI CEC High-Definition Multimedia Interface Consumer  
Electronics Control  
HTML  
IEEE  
I/O  
Hypertext Markup Language  
Institute of Electrical and Electronics Engineers  
Input/Output  
IRQ  
interrupt request  
ISP  
Internet Service Provider  
kilobyte  
KB  
LAN  
LCD  
LED  
MB  
Local Area Network  
Liquid Crystal Display  
Light Emitting Diode  
megabyte  
MBps  
MIDI  
PC  
megabytes per second  
Musical Instrument Digital Interface  
Personal Computer  
PCI  
Peripheral Component Interconnect  
PCMCIA Personal Computer Memory Card International  
Association  
RAM  
RGB  
Random Access Memory  
Red, Green Blue light (monitor)  
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Glossary  
127  
RFI  
Radio Frequency Interference  
ROM  
RTC  
SD  
Read-Only Memory  
Real-Time Clock  
Secure Digital  
SDRAM  
SSD  
TFT  
Synchronous Dynamic Random Access Memory  
Solid State Drive  
Thin Film Transistor  
USB  
URL  
WAN  
www  
Universal Serial Bus  
Uniform Resource Locator  
Wide Area Network  
World Wide Web  
Terms  
The following terms may appear in this User’s Guide.  
active-matrix display—A liquid crystal display (LCD) made  
from an array of liquid crystal cells using active-matrix  
technology. Also known as a “TFT display,” in its  
simplest form there is one thin film transistor (TFT) for  
each cell. This type of display works well with computers  
because of its shallow depth and high-quality color.  
Active-matrix displays are viewable from wider angles  
than most passive-matrix displays.  
A
adapter—A device that provides a compatible connection  
between two units. For example, the computer’s internal  
display adapter receives information from the software  
and translates it into images on the screen. An adapter  
can take a number of forms, from a microprocessor to a  
simple connector. An intelligent adapter (one that is  
capable of doing some processing) may also be called a  
controller.  
Alternating Current (AC)—The type of power usually  
supplied to residential and commercial wall outlets. AC  
reverses its direction at regular intervals. Compare Direct  
Current (DC).  
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Glossary  
128  
application—A computer application that you use to  
perform tasks of a specific type. Applications include  
word processors, spreadsheets, and database  
management systems. See also program.  
backup—A copy of a file, usually on a removable disk, kept  
B
in case the original file is lost or damaged.  
Basic Input/Output System (BIOS)—See BIOS.  
baud rate—The speed at which a communication device,  
such as a printer or modem, transmits information. Baud  
rate is the number of signal changes per second (not  
necessarily the same as bits per second). See also bits  
per second.  
Blu-ray Disc (BD)—Offering more storage capacity than  
DVDs, the format was developed to allow for more data  
storage and to enable recording and playback of  
high-definition video (HD).  
BIOS (Basic Input/Output System)—Basic instructions,  
stored in read-only memory (ROM), containing the  
information the computer needs to check hardware and  
load the operating system when you start up the  
computer.  
bits per second (bps)—A way of measuring the speed at  
which information is passed between two devices. This  
is the basic unit of measure used in modem  
communications, and is similar, but not identical, to the  
baud rate. See also baud rate.  
bootTo start the computer. The term “boot” originates  
from bootstrap program (as in “pulling itself up by its  
bootstraps”), a program that loads and initializes the  
operating system. See also reboot.  
boot disk—See system disk.  
boot setting (startup sequence)—The order in which the  
computer accesses its internal storage drives to locate  
the startup files. Under the default startup sequence, the  
computer looks for the startup files in the external media  
before checking the internal storage drive.  
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Glossary  
129  
bus—An electrical circuit that connects the central  
processing unit (CPU) with other parts of the computer,  
such as the video adapter, disk drives, and ports. It is the  
pathway through which data flows from one device to  
another. See also bus speed, frontside bus.  
bus speed—The speed at which the central processing unit  
(CPU) communicates with the other parts of the  
computer.  
cache—A section of very fast memory in which frequently  
used information is duplicated for quick access.  
Accessing data from cache is faster than accessing it  
from the computer’s main memory. See also CPU cache,  
L1 cache, L2 cache.  
C
CD—An individual compact disc. See also CD-ROM.  
CD-ROM (Compact Disc Read-Only Memory)—A form  
of high-capacity storage that uses laser optics instead of  
magnetic means for reading data. See also CD.  
Compare DVD-ROM.  
Central Processing Unit (CPU)—The chip that functions  
as the “brain” of the computer. It takes information from  
outside sources, such as memory or keyboard input,  
processes the information, and sends the results to  
another device that uses the information.  
character—Any letter, number, or symbol you can use on  
the computer. Some characters are non-printing  
characters, such as a paragraph break in a word-  
processing application. A character occupies one byte  
of computer storage.  
Charm/charms—Start screen icons that slide out from the  
right side of the screen and direct you to various  
Windows® functions.  
chip—A small piece of silicon containing computer logic and  
circuits for processing, memory, input/output, and/or  
control functions. Chips are mounted on printed circuit  
boards.  
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Glossary  
130  
clickTo press and release the pointing device’s primary  
button without moving the pointing device. In the  
Windows® operating system, this refers to the pointing  
device’s left button, unless otherwise stated. See also  
double-click.  
color palette—A set of specified colors that establishes the  
colors that can be displayed on the screen at a particular  
time.  
compatibility—The extent to which computers,  
applications, or devices can work together  
harmoniously, using the same commands, formats, or  
language as another.  
configuration—(1) The collection of components that make  
up a single computer system. (2) How parts of the  
system are set up (that is, configured).  
controller—A device that controls the transfer of data from  
a computer to a peripheral device and vice versa. For  
example, disk drives, monitors, keyboards, and printers  
all require controllers.  
CPU—See Central Processing Unit (CPU).  
CPU cache—A section of very fast memory residing  
between the CPU and the computer’s main memory that  
temporarily stores data and instructions the CPU will  
need to execute commands and applications. See also  
cache, L1 cache, L2 cache.  
cursor—An on-screen symbol (usually a flashing vertical  
line) that indicates the position where characters will  
appear when you enter data.  
Desktop—Displays the standard Windows® operating  
D
system look and feel.  
default—The setting selected by an application when the  
user does not specify an alternative setting.  
device—A component attached to the computer. Devices  
may be external (outside the computer’s case) or internal  
(inside the computer’s case). Printers, disk drives, and  
modems are examples of devices.  
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Glossary  
131  
device driver—A program (called a “driver”) that permits a  
computer to communicate with a device.  
dialog box—An on-screen window displayed by the  
operating system or an application giving a direction or  
requesting input from the user.  
Direct Current (DC)—The type of power usually supplied  
by batteries. DC flows in one direction. Compare  
Alternating Current (AC).  
Direct Memory Access (DMA)—A dedicated channel,  
bypassing the CPU, that enables direct data transfer  
between memory and a device.  
directory—See folder.  
disableTo turn a computer option off. See also enable.  
disc—A round, flat piece of material, designed to be read  
from and written to by optical (laser) technology, and  
used in the production of optical discs, such as CDs and  
DVDs. Compare disk.  
disk—A round, flat piece of material that can be  
magnetically influenced to hold information in digital  
form, and used in the production of magnetic disks,  
such as hard disks. Compare disc. See also hard disk.  
disk drive—The device that reads and writes information  
and applications on external media or hard disk. It  
rotates the disk at high speed past one or more  
read/write heads.  
document—Any file created with an application and, if  
saved to disk, given a name by which it can be retrieved.  
See also file.  
double-clickTo press and release the pointing device’s  
primary button rapidly twice without moving the pointing  
device. In the Windows® operating system, this refers to  
the pointing device’s left button, unless otherwise  
stated.  
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Glossary  
132  
download—(1) In communications, to receive a file from  
another computer through a modem or network. (2) To  
send font data from the computer to a printer. See also  
upload.  
dragTo hold down the mouse button while moving the  
pointer to drag a selected object. In the Windows®  
operating system, this refers to the left mouse button,  
unless otherwise stated.  
driver—See device driver.  
DVD—An individual digital versatile (or video) disc. See also  
DVD-ROM.  
DVD-ROM (Digital Versatile [or Video] Disc Read-Only  
Memory)—A very high-capacity storage medium that  
uses laser optics for reading data. Each DVD-ROM can  
hold as much data as several CD-ROMs. Compare  
CD-ROM.  
emulation—A technique in which a device or application  
E
imitates another device or application.  
enableTo turn on a computer option. See also disable.  
eSATA—An external device that supports hot swapping and  
fast data transfer. Very useful in storing and transferring  
large files.  
executable file—A computer application that is ready to  
run. Application applications and batch files are  
examples of executable files. Names of executable files  
usually end with a .bat or .exe extension.  
expansion device—A device that connects to a computer  
to expand its capabilities. Other names for an expansion  
device are port expander, port replicator, docking  
station, or network adapter.  
extension—See file extension.  
external device—See device.  
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Glossary  
133  
file—A collection of related information, saved on disk with a  
unique name. A file may be an application, information  
used by an application, or a document. See also  
document.  
F
File Allocation Table (FAT)—The section of a storage drive  
that keeps track of the location of stored files.  
file name—A set of characters that uniquely identifies a file  
within a particular folder. It consists of two parts: the  
actual name and the file name extension. See also file  
extension.  
file extension—The three characters following the period  
(pronounced “dot”) at the end of a file name. The  
extension indicates the type of file. Examples are .exe  
for application files and .hlp for help files. See also file  
name.  
folder—Also called directory. A container for organizing files  
saved to a disk. A folder is symbolized on screen by a  
graphical image (icon) of a file folder. A folder can  
contain files and other folders.  
format—(verb) To prepare a blank disk for use with the  
computer’s operating system. Formatting creates a  
structure on the disk so the operating system can write  
information to the disk or read information from it.  
frontside bus—The primary pathway (bus) between the  
CPU and the computer’s main memory. Also called  
“system bus.” See also bus.  
Function key—(1) A feature in which certain keys in  
combination with the Fn key can set system options or  
control system parameters. (2) A key or combination of  
keys that activates a memory resident application.  
function keys—The keys labeled F1 through F8, typically  
located on the keyboard. Their function is determined by  
the operating system and/or individual applications.  
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Glossary  
134  
ground—A conductor to which all components of an  
electric circuit are connected. It has a potential of zero  
(0) volts, is connected to the earth, and is the point of  
reference for voltages in the circuit.  
G
hard disk—A storage device composed of a rigid platter or  
platters that can be magnetically coded with data. Hard  
disks hold much more information than some external  
media and are used for long-term storage of applications  
and data. The primary (or only) hard disk in a computer is  
usually fixed, but some computers have secondary hard  
disks that are removable.  
H
hardware—The physical components of a computer  
system. Compare software.  
HDMI (High-Definition Multimedia Interface)—An  
interface used to transmit high quality audio and video  
signal via a single cable in digital format, providing better  
picture quality than analog signal.  
HDMI-CEC (HDMI Consumer Electronics Control)—  
One A/V component can control another while using this  
function, if connected with HDMI cables. See also HDMI.  
Hibernation—A feature of many Toshiba computers that  
saves to the internal storage drive the current state of  
your work, including all open files and applications,  
when you turn the computer off. When you turn on the  
computer again, your work is returned to the same state  
it was when the computer was turned off. See also  
Sleep, Suspend.  
hot swapping—The ability to add or remove devices from a  
computer while the computer is running and have the  
operating system automatically recognize the change.  
icon—A small image displayed on the screen that  
I
represents a function, file, or application.  
interlaced—A method of refreshing a computer screen, in  
which only every other line of pixels is refreshed.  
Interlaced monitors take two passes to create a  
complete screen image. Compare non-interlaced.  
internal device—See device.  
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Glossary  
135  
Internet—The decentralized, world-wide network of  
computers that provides electronic mail, the World Wide  
Web, and other services. See also World Wide Web.  
keyboard shortcut—A key or combination of keys that you  
use to perform a task instead of using a pointing device  
such as a mouse.  
K
L
L1 (level one) cache—Memory cache built into the  
processor to help improve processing speed. See also  
cache, CPU cache, L2 cache.  
L2 (level two) cache—Memory cache installed on the  
motherboard to help improve processing speed. It is  
slower than L1 cache and faster than main memory. See  
also cache, CPU cache, L1 cache.  
LAN (Local Area Network)—A group of computers or  
other devices dispersed over a relatively limited area and  
connected by a communications link that enables any  
device to interact with any other on the network.  
LED (Light Emitting Diode)—A solid state lamp (SSL) that  
uses light-emitting diodes (LEDs) as the source of light,  
which offers long life and high efficiency output. Multiple  
diodes are used together, since the light created by  
individual light-emitting diodes is small compared to  
incandescent and compact fluorescent lamps.  
LCD (Liquid Crystal Display)—A type of display that uses  
a liquid substance between two transparent electrode  
panels. When an electric current passes through the  
electrodes, the molecules in the liquid form a crystalline  
pattern that polarizes the light passing through it. A filter  
over the electrodes permits only non-polarized light to  
pass to the surface of the display, creating light and dark  
pixels.  
loadTo move information from a storage device (such as a  
hard disk) into memory for processing.  
local area network—See LAN.  
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Glossary  
136  
logical drive—A section of a disk that is recognized by the  
operating system as a separate disk drive. A system’s  
logical drives may differ from its physical drives. For  
example, a single hard disk drive may be partitioned into  
two or more logical drives.  
memoryTypically refers to the computer’s main memory,  
where applications are run and data is temporarily stored  
and processed. Memory can be volatile and hold data  
temporarily, such as RAM, or it can be nonvolatile and  
hold data permanently, such as ROM. A computer’s  
main memory is RAM. See also RAM, ROM.  
M
microprocessor—See Central Processing Unit (CPU).  
MIDI (Musical Instrument Digital Interface)—A  
standard for connecting musical instruments,  
synthesizers, and computers. The MIDI standard  
provides a way of translating music into a form  
computers can use, and vice versa.  
motherboard—The computer’s main circuit board that  
contains the processor, memory, and other primary  
components.  
MS-DOS prompt—See system prompt.  
multi-function drive—A DVD drive that can read and write  
to CD and DVD media.  
multimedia—A combination of two or more media, such as  
sound, animation, and video in a computer application  
or presentation.  
Musical Instrument Digital Interface—See MIDI.  
network—A collection of computers and associated  
devices that are connected by communications facilities.  
A network allows you to share data and peripheral  
devices, such as printers, with other users and to  
exchange electronic mail.  
N
non-interlaced—A method of refreshing a computer  
screen, in which each pixel of every line is refreshed as  
the electron beam scans across and down the screen.  
Compare interlaced.  
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Glossary  
137  
non-system disk—A disk for storing applications and data  
that cannot be used to start the computer. Compare  
system disk.  
online—Available through the computer. Online may refer to  
information being read from your own computer’s  
internal storage drive, such as online documentation or  
online Help, or to information coming from another  
company on a company network or the Internet.  
O
operating system—A set of applications that controls how  
the computer works. Examples of operating systems are  
the Windows Vista®, Windows® 7, and Windows 8  
operating systems.  
optical disc drive—A drive which reads plastic coated  
discs on which information is recorded digitally, and  
uses a laser to read data, music, or videos.  
palette—See color palette.  
P
password—A unique string of characters entered by a user  
to verify his or her identity to the computer or the  
network.  
PC Card—A credit-card-sized expansion card designed to  
increase the capabilities of computers. PC Cards  
provide functions such as modem, fax/modem, hard  
disk drive, network adapter, sound card, or SCSI  
adapter.  
peripheral—Any device, such as a printer or joystick, that is  
attached to the computer and controlled by the  
computer’s CPU.  
pixel—Short for “picture element.” The smallest dot that can  
be produced on a screen or printer.  
Plug and Play—Generally, refers to the computer’s ability  
to automatically configure itself to work with peripheral  
devices. When capitalized, refers to a standard that,  
when followed by a device manufacturer, allows a  
computer to configure itself automatically to work with  
the device.  
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Glossary  
138  
pointer—An icon (usually an arrow) that moves on the  
screen when you slide your finger across the touch pad  
or move a mouse. Used to point to and select/activate  
on-screen items, such as icons, menu items, and  
buttons. The shape and purpose of the pointer varies  
depending on the application you are using and what  
you are doing.  
pointing device—Any device, such as the touch pad or a  
mouse, that enables you to move the pointer on the  
screen.  
port—A socket on the computer where you plug in a cable  
for connection to a network or a peripheral device.  
processor—See Central Processing Unit (CPU).  
program—A set of instructions that can be executed by a  
computer. The general classes of applications (also  
called software) are operating system, application, and  
utility. See also operating system, application, utility.  
properties—The attributes of an object or device. For  
example, the properties of a file include the file’s type,  
size, and creation date.  
RAM (Random Access Memory)Volatile memory that  
can be written to as well as read. Volatile here means  
that information in RAM is lost when you turn off your  
computer. This type of memory is used for your  
computer’s main memory. See also memory. Compare  
ROM.  
R
Random Access Memory—See RAM.  
Read-Only Memory—See ROM.  
reboot—See boot, restart.  
removable disk—A disk that can be removed from a disk  
drive. A Flash drive is one example of a removable disk.  
resolution—A measure of the sharpness of the images that  
can be produced by a printer or displayed on a screen.  
For a printer, resolution is expressed in dots per inch  
(dpi). For a screen, it is expressed as the number of  
pixels available horizontally and vertically.  
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Glossary  
139  
restart—Synonymous with reboot. To reset the computer  
by reloading the operating system without turning the  
computer off. See also boot.  
RGB (Red, Green, Blue) monitor—A monitor that  
reproduces all colors by mixing red, green, and blue light  
in various combinations.  
RJ45 connector—An eight-wire connector used to  
connect a computer to a network.  
ROM (Read-Only Memory)—Non-volatile memory that  
can be read but not written to. Non-volatile here means  
that information in ROM remains whether or not the  
computer is receiving power. This type of memory is  
used to store your computer’s BIOS, which is essential  
instructions the computer reads when you start it up.  
See also BIOS, memory. Compare RAM.  
Secure Digital (SD)—A small, portable, non-volatile  
memory card used to store and transfer data between  
digital products, providing encryption capability for  
content security.  
S
selectTo highlight or otherwise specify text, data, or  
graphics with the intent to perform some operation on it.  
shortcut—See keyboard shortcut.  
Sleep—A feature of some Windows® operating systems that  
allows you to turn off the computer without exiting your  
open applications and to continue from where you left  
off when you turn the computer on again.  
software—See application. Compare hardware.  
solid state drive—A data storage device that utilizes  
solid-state memory as opposed to a hard disk (see also  
hard disk). Solid state drives hold a large amount of  
information and are used for storage of applications and  
data.  
Start screen—Displays the new Windows® operating  
system look and feel.  
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Glossary  
140  
Suspend—A feature of some Windows® operating systems  
that allows you to turn off the computer without exiting  
your open applications and to continue from where you  
left off when you turn the computer on again.  
Swipe—Swipe an open window to the left or right of the  
screen to display the next or previous window.  
system prompt—The symbol (in the MS-DOS® operating  
system, generally a drive letter followed by a “greater  
than” sign) indicating where users are to enter  
commands.  
TFT display—See active-matrix display.  
T
Tile/Tiles—A list of square or rectangular icons on the Start  
screen representing applications that can be accessed  
by selecting them.  
Universal Serial Bus (USB)—USB is a serial bus that  
supports data transfer. USB allows hot swapping of  
peripherals. See also bus, hot swapping, serial.  
U
uploadTo send a file to another computer through a  
modem or network. See also download.  
USB—See Universal Serial Bus (USB).  
USB Flash drive—A small, portable flash memory card that  
plugs into a computer’s USB port and functions as a  
portable hard drive. They are smaller and more durable  
than an external hard drive because they do not contain  
any internal moving parts, but have less storage  
capacity. See also Universal Serial Bus (USB).  
utility—A computer program designed to perform a narrowly  
focused operation or solve a specific problem. Utilities  
are often related to computer system management.  
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Glossary  
141  
Web—See World Wide Web.  
W
Wi-Fi®—A registered trademark term of the Wi-Fi Alliance  
that stands for Wireless Fidelity, and is another term for  
the communication protocol to permit an Ethernet  
connection using wireless communication components.  
World Wide Web (www)—The worldwide network of Web  
sites linked together over the Internet. A user of the Web  
can jump from site to site regardless of the location of  
the computer hosting the site. See also Internet.  
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Index  
A
C
AC adaptor 25  
AC power 61  
cleaning the computer 45  
communications  
set up 70  
accessing  
network 71  
adding  
optional external devices 31  
adequate ventilation  
cooling fan 24  
app, starting 53  
App, starting from Start screen 53  
apps  
caring for 45  
environmental precautions 22  
moving 45  
shut down 29  
starting from Start screen 53  
audio features 71  
computer will not start  
troubleshooting 96  
troubleshooting 112  
computing tips 47  
connecting  
B
backing up files 48, 54  
battery  
charging the real-time clock  
(RTC) 62  
BIOS Setup  
see System Settings  
button  
computer to a network 70  
power cord/cable 27  
connecting 25  
power source 26  
cooling fan  
eject, optical disc drive 56  
power 28  
142  
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Index  
143  
adequate ventilation 24  
customize  
computer settings 44  
display brightness 121  
zooming in 123  
D
data/entire system backup  
troubleshooting 115  
desktop  
creating new icon 68  
exploring the 67  
icons 68  
function keys 51  
122  
recycle bin 68  
standard features 67  
Desktop Assist 77  
Media & Entertainment tab 78  
Support & Recovery tab 80  
Tools & Utilities tab 79  
Device Manager  
fixing a problem 101  
display devices  
H
HDMI™ In port  
using 43  
connecting display device 44  
external 43  
disposal information 11  
DVD  
removing with computer off 60  
removing with computer on 59  
DVD player  
compatible TV 44  
headphones  
troubleshooting 111  
DVDs  
I
icon  
using 55  
E
recycle bin 68  
safety 20  
eco power plan 64  
eco Utility® 81  
eject button  
optical disc drive 56  
eject, optical disc drive 56  
exploring  
using your computer for the  
first time 28  
internal storage drive  
recovery 32  
desktop 67  
Start screen 65  
F
files  
K
keyboard  
backing up 48, 54  
saving 54  
function keys 51  
special Windows® keys 52  
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Index  
144  
troubleshooting 103  
keys  
function keys 51  
components 56  
eject button 56  
handling an optical disc 57  
manual eject hole 56  
playing optical media 58  
problems 106  
L
LEDs  
system indicator lights  
ON/OFF light 28  
Web Camera light 72  
Licenses 10  
removing a disc 59, 60  
lock  
computer, using 46  
M
manual eject hole  
optical disc drive 56  
Memory card reader  
inserting memory media 73  
removing memory media 74  
using 73  
optical discs  
troubleshooting 107  
optical media  
optional external devices  
adding 31  
microphone  
using 71  
moving the computer 45  
password  
N
network  
deleting a supervisor 84  
deleting a user 85  
power-on password 82  
accessing 71  
connecting your computer 70  
networking  
wireless 70  
supervisor password 82  
power  
Notification area 69  
notifications 69  
O
online resources  
Toshiba 60  
connecting cable to AC  
adaptor 26  
cord/cable 27  
cord/cable connectors 124  
energy-saving features 61  
turning on 28  
optical disc  
Auto-Run feature 58  
handling 57  
inserting 56  
playing optical media 58  
positioning 57  
recording optical media 58  
removing with computer off 60  
removing with computer on 59  
power button 28  
power management 61  
optimum performance 61  
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Index  
145  
power plans  
selecting power plan options  
63  
precautions  
safety 23  
printer  
troubleshooting 108  
problem solving  
contacting Toshiba 118  
Startup options 97  
communications 70  
software  
work environment 22  
settings  
customize computer settings  
R
computer 30, 31, 102  
recording sounds 71  
recovery  
shut down  
creating recovery media 33  
installing drivers and  
applications 41  
internal storage drive 32  
refresh your PC 37  
reset your PC 39  
restoring from recovery media  
35  
Sleep mode 31  
software  
Setup Wizard 28  
sounds  
speakers  
Start screen  
Recovery Media Creator 93  
recycle bin icon 68  
refresh your PC  
with user’s data 37  
registering computer 29  
removing  
exploring the 65  
starting an app from Start screen 53  
Startup menu  
an optical disc with computer  
on 59  
and optical disc with computer  
off 60  
problem solving 97  
drive in-use indicator 56  
restart computer 30  
restore points  
troubleshooting 113  
System Settings 86  
S
safety  
T
taskbar 68  
Tiles  
icons 20  
precautions 23  
saving files 54  
selecting  
Start screen 67  
tips  
for computing 47  
Toshiba  
power plan options 63  
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Index  
146  
online resources 60  
registering computer  
Toshiba Web site 29  
worldwide offices 119  
TOSHIBA Application Installer 94  
TOSHIBA Function Key 92  
TOSHIBA Function Keys  
functions 120  
trouble running programs 106  
URL address not found 100  
cannot use 117  
not working 97  
touch screen navigation 52  
troubleshooting 103  
bookmarked site not found 100  
checking device properties 101  
computer will not start 96  
corrupted/damaged data files  
106  
turning on  
power 28  
U
cannot use 117  
user password, deleting 85  
using  
data/entire system backup 115  
Device Manager 101  
display problems  
screen is blank 103  
DVD player 111  
eject button 107  
error message, warning  
resume failure 97  
DVDs 55  
eco power plan 64  
Error-checking 104  
external keyboard 103  
good computing habits 112  
hard disk drive is slow 106  
high-pitched noise 108  
installing hardware/software  
116  
using the wireless mouse 48  
W
warranty  
standard limited warranty 21  
using 72  
Web sites 118  
Windows® charms  
Devices 66  
keyboard 103  
memory problems 102  
missing files/trouble accessing  
a drive 104  
on-screen eject button 107  
optical disc drive 106  
power and battery 103  
printer 108  
restore points 113  
screen does not look correct/  
flickers 104  
Search 66  
Settings 66  
Share 66  
Start 66  
Windows® key 52  
slow Internet connection 100  
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147  
Windows® operating system  
desktop 67, 74  
troubleshooting 97  
wireless keyboard  
battery 50  
functions 51  
using 50  
wireless mouse  
battery 49  
using 48  
wireless networking 70  
troubleshooting 109  
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