Toshiba Laptop W30DT A 100 User Manual

User's Manual  
Satellite W30t-A/W30Dt-A  
Satellite Click  
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User's Manual  
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iv  
Chapter 1  
TOSHIBA Legal, Regulatory and  
Safety  
This chapter states the Legal, regulatory and safety information applicable  
to TOSHIBA computers.  
Copyright, Disclaimer and Trademarks  
Copyright  
© 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright  
laws, this manual cannot be reproduced in any form without the prior  
written permission of TOSHIBA. No patent liability is assumed, with respect  
to the use of the information contained herein.  
First edition August 2013  
Copyright authority for music, movies, computer programs, databases and  
other intellectual property covered by copyright laws belongs to the author  
or to the copyright owner. Copyrighted material can be reproduced only for  
personal use or use within the home. Any other use beyond that stipulated  
above (including conversion to digital format, alteration, transfer of copied  
material and distribution on a network) without the permission of the  
copyright owner is a violation of copyright or author's rights and is subject  
to civil damages or criminal action. Please comply with copyright laws in  
making any reproduction from this manual.  
Disclaimer  
This manual has been validated and reviewed for accuracy. The  
instructions and descriptions it contains are accurate for your computer at  
the time of this manual’s production. However, succeeding computers and  
manuals are subject to change without notice. TOSHIBA assumes no  
liability for damages incurred directly or indirectly from errors, omissions or  
discrepancies between the computer and the manual.  
Trademarks  
Intel, Intel SpeedStep, the Intel Anti-Theft technology logo, Intel Core and  
Centrino are trademarks or registered trademarks of Intel Corporation.  
AMD, the AMD Arrow logo, PowerPlay, Vari-Bright and combinations  
thereof are trademarks of Advanced Micro Devices, Inc.  
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Windows, Microsoft and Windows logo are registered trademarks of  
Microsoft Corporation.  
The Bluetooth® word mark and logos are registered trademarks owned by  
Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and  
its affiliates is under license.  
The terms HDMI and HDMI High-Definition Multimedia Interface, and the  
HDMI Logo are trademarks or registered trademarks of HDMI Licensing  
LLC in the United States and other countries.  
sMedio and sMedio TrueLink+ are trademarks or registered trademarks of  
sMedio, Inc.  
Secure Digital and SD are trademarks of SD Card Association.  
QUALCOMM is a trademark of Qualcomm Incorporated, registered in the  
United States and other countries. ATHEROS is a trademark of Qualcomm  
Atheros, Inc., registered in the United States and other countries.  
Realtek is a registered trademark of Realtek Semiconductor Corporation.  
DTS, the Symbol, & DTS and the Symbol together are registered  
trademarks and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc.  
All Rights Reserved.  
All other product names and service names in this manual may be  
trademarks or registered trademarks of their respective companies.  
Regulatory Information  
FCC information  
FCC notice "Declaration of Conformity Information"  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
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Only peripherals complying with the FCC class B limits may be attached to  
this equipment. Operation with non-compliant peripherals or peripherals not  
recommended by TOSHIBA is likely to result in interference to radio and  
TV reception. Shielded cables must be used between the external devices  
and the computer’s micro HDMI port, as well as the micro USB 2.0 port,  
and Universal Serial Bus (USB 3.0) port on the TOSHIBA Keyboard Dock.  
Changes or modifications made to this equipment, not expressly approved  
by TOSHIBA or parties authorized by TOSHIBA could void the user’s  
authority to operate the equipment.  
FCC conditions  
This device complies with part 15 of the FCC Rules. Operation is subject to  
the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including  
interference that may cause undesired operation.  
Contact  
Address:  
TOSHIBA America Information Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618-1697  
Telephone: (949) 583-3000  
This information is only applicable for the countries/regions where it is  
required.  
EU Declaration of Conformity  
This product is carrying the CE-Mark in  
accordance with the related European Directives.  
Responsible for CE-Marking is TOSHIBA EUROPE  
GMBH, Hammfelddamm 8, 41460 Neuss,  
Germany. The complete and official EU  
Declaration of Conformity can be found on  
TOSHIBA’s web site http://epps.toshiba-teg.com  
on the Internet.  
CE compliance  
This product is labeled with the CE Mark in accordance with the applicable  
European Directives, notably RoHS Directive 2011/65/EU, Radio  
Equipment and Telecommunications Terminal Directive 1999/5/EC,  
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Ecodesign Directive 2009/125/EC (ErP) and the related implementing  
measures.  
This product and the original options are designed to observe the related  
EMC (Electromagnetic Compatibility) and safety standards. However,  
TOSHIBA cannot guarantee that this product still observes these EMC  
standards if options or cables not produced by TOSHIBA are connected or  
implemented. In this case the persons who have connected/implemented  
those options/cables have to provide assurance that the system (PC plus  
options/cables) still fulfils the required standards. To avoid general EMC  
problems, the following guidance should be noted:  
Only CE marked options should be connected/implemented  
Only best shielded cables should be connected  
Working environment  
This product was designed to fulfil the EMC (Electromagnetic Compatibility)  
requirements to be observed for so-called “Residential, commercial and  
light industry environments”. TOSHIBA do not approve the use of this  
product in working environments other than the above mentioned  
“Residential, commercial and light industry environments”.  
For example, the following environments are not approved:  
Industrial Environments (e.g. environments where a mains voltage of  
380 V three-phase is used)  
Medical Environments  
Automotive Environments  
Aircraft Environments  
Any consequences resulting from the use of this product in working  
environments that are not approved are not the responsibility of TOSHIBA.  
The consequences of the use of this product in non-approved working  
environments may be:  
Interference with other devices or machines in the near surrounding  
area.  
Malfunction of, or data loss from, this product caused by disturbances  
generated by other devices or machines in the near surrounding area.  
Therefore TOSHIBA strongly recommend that the electromagnetic  
compatibility of this product should be suitably tested in all non-approved  
working environments before use. In the case of automobiles or aircraft,  
the manufacturer or airline respectively should be asked for permission  
before use of this product.  
Furthermore, for general safety reasons, the use of this product in  
environments with explosive atmospheres is not permitted.  
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VCCI Class B Information (Japan Only)  
この装置は、クラスB情報技術装置です。この装置は、家庭環境で使  
用することを目的としていますが、この装置がラジオやテレビジョン  
受信機に近接して使用されると、受信障害を引き起こすことがあります。  
取扱説明書に従って正しい取り扱いをしてください。  
VCCI-B  
Canadian regulatory information (Canada only)  
This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus as set out in the Radio Interference  
Regulation of the Canadian Department of Communications.  
Note that Canadian Department of Communications (DOC) regulations  
provide, that changes or modifications not expressly approved by  
TOSHIBA Corporation could void your authority to operate this equipment.  
This Class B digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Cet appareil numérique de la class B respecte toutes les exgences du  
Règlement sur le matériel brouileur du Canada.  
Following information is only valid for EU-member  
States:  
Disposal of products  
The crossed out wheeled dust bin symbol indicates that  
products must be collected and disposed of separately  
from household waste. Integrated batteries and  
accumulators can be disposed of with the product. They  
will be separated at the recycling centres.  
The black bar indicates that the product was placed on the  
market after August 13, 2005.  
By participating in separate collection of products and  
batteries, you will help to assure the proper disposal of  
products and batteries and thus help to prevent potential  
negative consequences for the environment and human  
health.  
For more detailed information about the collection and  
recycling programmes available in your country, please  
visit our website (http://eu.computers.toshiba-europe.com)  
or contact your local city office or the shop where you  
purchased the product.  
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Disposal of batteries and/or accumulators  
The crossed out wheeled dust bin symbol indicates that  
batteries and/or accumulators must be collected and  
disposed of separately from household waste.  
If the battery or accumulator contains more than the  
specified values of lead (Pb), mercury (Hg), and/or  
cadmium (Cd) defined in the Battery Directive (2006/66/  
EC), then the chemical symbols for lead (Pb), mercury  
(Hg) and/or cadmium (Cd) will appear below the crossed  
out wheeled dust bin symbol.  
By participating in separate collection of batteries, you will  
help to assure the proper disposal of products and  
batteries and thus help to prevent potential negative  
consequences for the environment and human health.  
For more detailed information about the collection and  
recycling programmes available in your country, please  
visit our website (http://eu.computers.toshiba-europe.com)  
or contact your local city office or the shop where you  
purchased the product.  
These symbols may not stick depending on the country and region where  
you purchased.  
REACH - Compliance Statement  
The new European Union (EU) chemical regulation, REACH (Registration,  
Evaluation, Authorization and Restriction of Chemicals), entered into force  
on 1 June 2007. TOSHIBA will meet all REACH requirements and is  
committed to provide our customers with information about the chemical  
substances in our products according to REACH regulation.  
Please consult the following website www.toshiba-europe.com/computers/  
info/reach for information about the presence in our articles of substances  
included on the candidate list according to article 59(1) of Regulation (EC)  
No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.  
Following information is only for Turkey:  
Compliant with EEE Regulations: TOSHIBA meets all requirements of  
Turkish regulation 26891 “Restriction of the use of certain hazardous  
substances in electrical and electronic equipment”.  
The number of possible pixel failures of your display is defined  
according to ISO 9241-307 standards. If the number of pixel failures is  
less than this standard, they will not be counted as defect or failure.  
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Battery is a consumption product, since the battery time depends on  
the usage of your computer. If the battery can not be charged at all,  
then it is a defect or failure. The changes in battery time is not a defect  
or failure.  
Following information is only for India:  
The use of this symbol indicates that this product may not  
be treated as household waste.  
By ensuring this product is disposed of correctly, you will  
help prevent potential negative consequences for the  
environment and human health, which could otherwise be  
caused by inappropriate waste handling of this product.  
For more detailed information about recycling of this  
product, please visit our website (http://www.toshiba-  
india.com) or contact call center (1800-200-8674).  
These symbols may not stick depending on the country and region where  
you purchased.  
Video Standard Notice  
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND  
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL  
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING  
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")  
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS  
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND  
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A  
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH  
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY  
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT  
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES  
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE  
HTTP://WWW.MPEGLA.COM.  
OpenSSL Toolkit License Issues  
LICENSE ISSUES  
==============  
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of  
the OpenSSL License and the original SSLeay license apply to the toolkit.  
See below for the actual license texts. Actually both licenses are BSD-style  
Open Source licenses. In case of any license issues related to OpenSSL  
please contact [email protected].  
OpenSSL License  
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------------------------  
/*=====================================================  
Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.  
Redistribution and use in source and binary forms, with or without  
modification, are permitted provided that the following conditions are met:  
1. Redistributions of source code must retain the above copyright notice,  
this list of conditions and the following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright  
notice, this list of conditions and the following disclaimer in the  
documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software  
must display the following acknowledgment:  
"This product includes software developed by the OpenSSL Project for  
use in the OpenSSL Toolkit. (http://www.openssl.org/)"  
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be  
used to endorse or promote products derived from this software  
without prior written permission. For written permission, please contact  
5. Products derived from this software may not be called "OpenSSL" nor  
may "OpenSSL" appear in their names without prior written permission  
of the OpenSSL Project.  
6. Redistributions of any form whatsoever must retain the following  
acknowledgment:  
"This product includes software developed by the OpenSSL Project for  
use in the OpenSSL Toolkit (http://www.openssl.org/)"  
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS''  
AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN  
NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS  
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,  
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT  
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR  
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS  
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF  
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT  
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY  
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGE.  
=====================================================  
This product includes cryptographic software written by Eric Young  
([email protected]). This product includes software written by Tim  
Hudson ([email protected]).  
*/  
Original SSLeay License  
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----------------------------------  
/* Copyright (C) 1995-1998 Eric Young ([email protected])  
All rights reserved.  
This package is an SSL implementation written by Eric Young  
The implementation was written so as to conform with Netscapes SSL.  
This library is free for commercial and non-commercial use as long as the  
following conditions are aheared to. The following conditions apply to all  
code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;  
not just the SSL code. The SSL documentation included with this  
distribution is covered by the same copyright terms except that the holder  
is Tim Hudson ([email protected]).  
Copyright remains Eric Young's, and as such any Copyright notices in the  
code are not to be removed.  
If this package is used in a product, Eric Young should be given attribution  
as the author of the parts of the library used.  
This can be in the form of a textual message at program startup or in  
documentation (online or textual) provided with the package.  
Redistribution and use in source and binary forms, with or without  
modification, are permitted provided that the following conditions are met:  
1. Redistributions of source code must retain the copyright notice, this list  
of conditions and the following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright  
notice, this list of conditions and the following disclaimer in the  
documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software  
must display the following acknowledgement:  
"This product includes cryptographic software written by Eric Young  
The word 'cryptographic' can be left out if the rouines from the library  
being used are not cryptographic related :-).  
4. If you include any Windows specific code (or a derivative thereof) from  
the apps directory (application code) you must include an  
acknowledgement:  
"This product includes software written by Tim Hudson  
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY  
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED  
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO  
EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR  
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR  
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,  
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF  
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USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER  
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN  
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE  
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS  
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGE.  
The licence and distribution terms for any publically available version or  
derivative of this code cannot be changed. i.e. this code cannot simply be  
copied and put under another distribution licence [including the GNU Public  
Licence.]  
*/  
ENERGY STAR® Program  
Your Computer model may be ENERGY STAR®  
compliant. If the model you purchased is compliant, it is  
labeled with the ENERGY STAR logo on the computer and  
the following information applies.  
TOSHIBA is a partner in the ENERGY STAR Program and  
has designed this computer to meet the latest ENERGY  
STAR guidelines for energy efficiency. Your computer  
ships with the power management options preset to a  
configuration that will provide the most stable operating  
environment and optimum system performance for both  
AC power and battery modes.  
To conserve energy, your computer is set to enter the low-  
power Sleep Mode which shuts down the system and  
display within 15 minutes of inactivity in AC power mode.  
TOSHIBA recommends that you leave this and other  
energy saving features active, so that your computer will  
operate at its maximum energy efficiency. You can wake  
the computer from Sleep Mode by pressing the power  
button.  
Products that earn the ENERGY STAR prevent  
greenhouse gas emissions by meeting strict energy  
efficiency guidelines set by the US EPA and the EU  
Commission. According to the EPA, a computer meeting  
the new ENERGY STAR specifications will use between  
20% and 50% less energy depending on how it is used.  
Visit http://www.eu-energystar.org or http://  
www.energystar.gov for more information regarding the  
ENERGY STAR Program.  
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Disposing of the computer and the computer's  
batteries  
Contact an authorized TOSHIBA service provider for details regarding how  
to dispose of the computer and the batteries.  
General Precautions  
TOSHIBA computers are designed to optimize safety, minimize strain and  
withstand the rigors of portability. However, certain precautions should be  
observed to further reduce the risk of personal injury or damage to the  
computer.  
Be certain to read the general precautions below and to note the cautions  
included in the text of the manual.  
Provide adequate ventilation  
Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is turned on  
or when an AC adaptor is connected to a power outlet (even if your  
computer is in Sleep Mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any object.  
Never place your computer or AC adaptor near a heat source, such as  
an electric blanket or heater.  
Never cover or block the air vents including those located at the base  
of the computer.  
Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents.  
Always provide sufficient space around the computer.  
Overheating your computer or AC adaptor could cause system failure,  
computer or AC adaptor damage or a fire, possibly resulting in serious  
injury.  
Creating a computer-friendly environment  
Place the computer on a flat surface that is large enough for the computer  
and any other items you are using, such as a printer.  
Leave enough space around the computer and other equipment to provide  
adequate ventilation. Otherwise, they may overheat.  
To keep your computer in prime operating condition, protect your work area  
from:  
Dust, moisture, and direct sunlight.  
Equipment that generates a strong electromagnetic field, such as  
stereo speakers (other than speakers that are connected to the  
computer) or speakerphones.  
Rapid changes in temperature or humidity and sources of temperature  
change such as air conditioner vents or heaters.  
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Extreme heat, cold, or humidity.  
Liquids and corrosive chemicals.  
Stress injury  
Carefully read the Instruction Manual for Safety and Comfort. It contains  
information on the prevention of stress injuries to your hands and wrists  
that can be caused by extensive keyboard use. It also includes information  
on work space design, posture and lighting that can help reduce physical  
stress.  
Heat injury  
Avoid prolonged physical contact with the computer. If the computer is  
used for long periods, its surface can become very warm. While the  
temperature will not feel hot to the touch, if you maintain physical  
contact with the computer for a long time, for example if you rest the  
computer on your lap or if you keep your hands on the palm rest, your  
skin might suffer a low-heat injury.  
If the computer has been used for a long time, avoid direct contact  
with the metal plate supporting the various interface ports as this can  
become hot.  
The surface of the AC adaptor can become hot when in use but this  
condition does not indicate a malfunction. If you need to transport the  
AC adaptor, you should disconnect it and let it cool before moving it.  
Do not lay the AC adaptor on a material that is sensitive to heat as the  
material could become damaged.  
Pressure or impact damage  
Do not apply heavy pressure to the computer or subject it to any form of  
strong impact as this can damage the computer's components or otherwise  
cause it to malfunction.  
Cleaning the computer  
To help ensure long, trouble-free operation, keep the computer free of dust  
and dirt, and use care with all liquids around it.  
Be careful not to spill liquids into the computer. If the computer does  
get wet, turn the power off immediately and let the computer dry  
completely - in these circumstance you should get the computer  
inspected by an authorized service provider in order to assess the  
scope of any damage.  
Clean the plastics of the computer using a slightly water dampened  
cloth.  
You can clean the display screen by spraying a small amount of glass  
cleaner onto a soft, clean cloth and then wiping the screen gently with  
the cloth.  
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Never spray cleaner directly onto the computer or let liquid run into any part  
of it. Never use harsh or caustic chemical products to clean the computer.  
Moving the computer  
While the computer is designed for flexible day-to-day usage you should  
exercise a few simple precautions when moving it in order to help ensure  
trouble-free operation.  
Make sure all disk/disc activity has ended before moving the  
computer.  
Turn off (shut down) the computer.  
Disconnect the AC adaptor and all peripherals before moving the  
computer (The keyboard dock, however, can be moved when  
connected).  
Close the display panel (not applicable in tablet mode).  
Do not pick up the computer by its display panel.  
Before carrying your computer, shut it down, disconnect the AC  
adaptor and allow it to cool down - a failure to follow this instruction  
may result in minor heat injury.  
Be careful not to subject the computer to impact or shock - a failure to  
follow this instruction could result in damage to computer, computer  
failure or loss of data.  
Never transport your computer with any cards installed - this may  
cause damage to either the computer and/or the card resulting in  
computer failure.  
Always use a suitable carry case when transporting the computer.  
When carrying your computer, be sure to hold it securely so that it  
does not fall or hit anything.  
Do not carry your computer by holding any of its protruding elements.  
Mobile phones  
Please be aware that the use of mobile phones can interfere with the audio  
system. The operation of the computer will not be impaired in any way, but  
it is recommended that a minimum distance of 30cm is maintained between  
the computer and a mobile phone that is in use.  
Instruction Manual for Safety and Comfort  
All important information on the safe and proper use of this computer is  
described in the enclosed Instruction Manual for Safety and Comfort. Be  
sure to read it before using the computer.  
Safety Icons  
Safety icons are used in this manual to bring important information to your  
attention. Each type of message is identified as shown below.  
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Indicates a potentially hazardous situation, which could result in death or  
serious injury, if you do not follow instructions.  
A caution informs you that improper use of equipment or failure to follow  
instructions may cause data loss, equipment damage, or may result in  
minor or moderate injury.  
Please read. A note is a hint or advice that helps you make best use of  
your equipment.  
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Chapter 2  
Getting Started  
This chapter provides an equipment checklist, and basic information to  
start using your computer.  
Some of the features described in this manual may not function properly if  
you use an operating system that was not pre-installed by TOSHIBA.  
Equipment checklist  
Carefully unpack your computer, taking care to save the box and  
packaging materials for future use.  
Hardware  
Check to make sure you have all the following items:  
TOSHIBA Portable Personal Computer  
TOSHIBA Keyboard Dock  
AC adaptor and power cord (2-pin plug or 3-pin plug)  
Documentation  
User Information Guide  
Instruction Manual for Safety and Comfort  
If any of the items are missing or damaged, contact your dealer  
immediately.  
Conventions  
This manual uses the following formats to describe, identify, and highlight  
terms and operating procedures.  
HDD or Hard disk  
Drive  
Some models are equipped with a "Solid State  
Drive (SSD)" instead of a hard disk drive. In this  
manual, the word "HDD" or "Hard disk drive" also  
refers to the SSD unless otherwise stated.  
Click  
Tap the Touch Pad or click the left Touch  
Pad control button once (laptop mode).  
Left click the mouse once.  
Tap the touch screen once.  
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Right-click  
Double-click  
Charm  
Click the right Touch Pad control button  
once (laptop mode).  
Right click the mouse once.  
Press and hold on the touch screen.  
Tap the Touch Pad or click the left Touch  
Pad control button twice (laptop mode).  
Left click the mouse twice.  
Tap the touch screen twice.  
By swiping in from the right edge of the touch  
screen or pointing the mouse pointer to the  
lower-right (or upper-right) corner of your screen,  
you will find a list of charms: Search, Share,  
Start, Devices and Settings.  
Desktop  
Click the Desktop tile from the Start screen to  
access the desktop.  
Start screen  
You can go back to the Start screen from an app  
or the desktop by the following ways:  
Click the Start charm.  
Move the mouse pointer all the way into the  
lower-left corner of the screen and then click  
the Start button (  
).  
Use the Windows® logo key (  
) on your  
computer or TOSHIBA keyboard dock.  
For detailed information, please refer to the  
Windows Help and Support.  
Apps view  
You can find all of your apps including desktop  
programs in the Apps view.  
To get to the Apps view:  
Move the mouse pointer and then click the  
icon in the lower-left of the screen.  
Slide up from the middle of the Start screen  
(only for touch screen models).  
Dual operating mode  
The computer is provided with a TOSHIBA Keyboard Dock and support  
dual operating mode - it can be easily converted from a tablet PC to a  
laptop PC. Throughout this manual, operating your computer as a tablet  
PC and a laptop PC is called "tablet mode" and "laptop mode" respectively.  
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Using your computer for the first time  
Be sure to read the enclosed Instruction Manual for Safety and Comfort for  
information on the safe and proper use of this computer. It is intended to  
help you be more comfortable and productive while using a notebook  
computer. By following the recommendations in it you may reduce your  
chance of developing a painful or disabling injury to your hand, arms,  
shoulders or neck.  
This section provides basic information to start using your computer. It  
covers the following topics:  
Connecting TOSHIBA Keyboard Dock  
Connecting the AC adaptor  
Turning on the power  
Initial setup  
Getting to know Windows  
Use a virus-check program and make sure it is updated regularly.  
Never format storage media without checking its content - formatting  
destroys all stored data.  
It is a good idea to periodically back up the internal Hard Disk Drive or  
other main storage device to external media. General storage media is  
not durable or stable over long periods of time and under certain  
conditions may result in data loss.  
Before you install a device or application, save any data in memory to  
the Hard Disk Drive or other storage media. Failure to do so may  
result in the loss of data.  
Connecting TOSHIBA Keyboard Dock  
TOSHIBA Keyboard Dock can turn your computer into a laptop for  
extensibility including a physical keyboard and more ports.  
To use the computer in laptop mode, you need to connect TOSHIBA  
Keyboard Dock to the computer by following the steps below:  
1. Hold the computer on both the left and right sides.  
2. Align the docking interface located on the computer with the docking  
connector on the keyboard dock.  
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3. Press down the computer until it clicks into place. The docking  
connector on the keyboard dock engages the docking interface on the  
computer.  
Figure 2-1 Connecting the keyboard dock  
2
1
1
1. Hook  
2. Docking connector  
Computer appearance depends on the model you purchased.  
When you are operating in laptop mode, the computer body can be opened  
to a wide range of angles for optimal viewing.  
While holding down the palm rest with one hand so that the body of the  
keyboard dock is not raised, slowly lift the computer body - this will allow  
the angle of the display screen to be adjusted to provide optimum clarity.  
Figure 2-2 Opening the computer body  
1
1. Computer body  
Use reasonable care when opening and closing computer body. Opening it  
vigorously or slamming it shut could damage the computer.  
Be careful not to open the computer body too far as this could put  
stress on the hinges and cause damage.  
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Please close the computer body when you move or are carrying the  
computer.  
Do not lift the computer by the palm rest on the keyboard dock. Fail to  
follow this instruction may cause damage to the computer or result in  
minor injury.  
Do not press or push with excess force on the display screen.  
Do not lift the computer by the display screen.  
Do not close the computer with pens or any other objects left in  
between the computer and the keyboard dock.  
Please be careful not to hurt your fingers when you are docking the  
computer to the keyboard dock.  
Never remove the computer without unlocking by the release latch,  
otherwise it may cause damage to the computer.  
Never turn the computer holder without the computer docked,  
otherwise it may cause damage or possibly result in mechanical  
malfunction.  
To disconnect and remove the computer from the keyboard dock, follow  
the steps below:  
1. Disconnect and remove all peripheral devices and cables connected  
to the computer.  
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2. Slide and hold the Release latch to the left (unlock position) and then  
slowly lift the computer to release it from the computer holder and  
completely off the keyboard dock.  
Figure 2-3 Removing the computer from the keyboard dock  
2
1
1. Release latch  
2. Computer holder  
Computer appearance depends on the model you purchased.  
Connecting the AC adaptor  
Connect the AC adaptor when you need to charge the battery or you want  
to operate from AC power. It is also the fastest way to get started, because  
the battery pack will need to be charged before you can operate from  
battery power.  
The AC adaptor can automatically adjust to any voltage ranging from 100  
to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use  
this computer in almost any country/region. The adaptor converts AC  
power to DC power and reduces the voltage supplied to this computer.  
Always use the TOSHIBA AC adaptor that was included with your  
computer, or use AC adaptors specified by TOSHIBA to avoid any risk  
of fire or other damage to the computer. Use of an incompatible AC  
adaptor could cause fire or damage to the computer possibly resulting  
in serious injury. TOSHIBA assumes no liability for any damage  
caused by use of an incompatible adaptor.  
Never plug the AC adaptor into a power source that does not  
correspond to both the voltage and the frequency specified on the  
regulatory label of the unit. Failure to do so could result in a fire or  
electric shock, possibly resulting in serious injury.  
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Always use or purchase power cables that comply with the legal  
voltage and frequency specifications and requirements in the country  
of use. Failure to do so could result in a fire or electric shock, possibly  
resulting in serious injury.  
The supplied power cord conforms to safety rules and regulations in  
the region the computer is bought and should not be used outside this  
region. For use in other regions, please buy power cords that conform  
to safety rules and regulations in the particular region.  
Do not use a 3-pin to 2-pin conversion plug.  
When you connect the AC adaptor to the computer, always follow the  
steps in the exact order as described in this User’s Manual.  
Connecting the power cable to a live electrical outlet should be the last  
step otherwise the adaptor DC output plug could hold an electrical  
charge and cause an electrical shock or minor bodily injury when  
touched. As a general safety precaution, avoid touching any metal  
parts.  
Never place your computer or AC adaptor on a wooden surface,  
furniture, or any other surface that could be marred by exposure to  
heat since the computer base and AC adaptor's surface increase in  
temperature during normal use.  
Always place your computer or AC adaptor on a flat and hard surface  
that is resistant to heat damage.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
1. Connect the power cord to the AC adaptor.  
Figure 2-4 Connecting the power cord to the AC adaptor (2-pin plug)  
Figure 2-5 Connecting the power cord to the AC adaptor (3-pin plug)  
Either a 2-pin or 3-pin adaptor/cord will be included with the computer  
depending on the model.  
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2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack.  
Figure 2-6 Connecting the DC output plug to the computer (laptop mode)  
1
2
1. DC IN 19V jack  
2. DC output plug  
Figure 2-7 Connecting the DC output plug to the computer (tablet mode)  
1
2
1. DC IN 19V jack  
2. DC output plug  
Computer appearance depends on the model you purchased.  
3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator  
should glow.  
Turning on the power  
This section describes how to turn on the power - the Power indicator will  
then indicate the status. Please refer to the Power Condition Descriptions  
section for more information.  
Never keep your body too close to the computer while turning on the  
power.  
After you turn on the power for the first time, do not turn it off until you  
have set up the operating system.  
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Volume cannot be adjusted during Windows Setup.  
1. Press the computer's power button.  
Figure 2-8 Turning on the power (laptop mode)  
1
1. Power button  
Computer appearance depends on the model you purchased.  
Figure 2-9 Turning on the power (tablet mode)  
1
1. Power button  
Computer appearance depends on the model you purchased.  
Initial setup  
The Windows Startup Screen will be the first screen displayed when you  
turn on the power. Follow the on-screen instructions on each screen in  
order to properly install the operating system.  
When it is displayed, be sure to read the License Terms carefully.  
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Getting to know Windows  
For detailed information on what is new and how to operate Windows,  
please refer to the Windows Help and Support.  
Start screen  
The Start screen is the launching pad for everything you can do in the  
Windows operating system, providing new and easy ways to access  
everything from your favorite apps and Web sites to your contacts and  
other important information.  
From the Start screen, you can just start typing to search for what you  
want. From there, you can easily switch between results for apps, files, and  
more.  
Charms  
Use the Windows Charms to start apps, find documents, set up system  
components, and perform most other computing tasks.  
By pointing the mouse pointer to the upper or lower right corner of your  
screen, you will find a list of charms: Search, Share, Start, Devices and  
Settings.  
Search  
This Charm allows you to search your computer  
(apps, settings and files), the web, or within an  
app.  
Share  
Start  
This Charm allows you to share items (links,  
photos, and more).  
This Charm takes you to the Start screen or, if  
already on the Start screen, returns you to your  
last app.  
Devices  
Settings  
This Charm allows you to manage your  
hardware.  
This Charm allows you to access your  
computer’s settings (volume, brightness,  
connecting to the internet, and more).  
Tiles  
Tiles can be accessed and launched from the Start screen.  
Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles  
representing all other applications downloaded to your system.  
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Windows Store  
Although many applications will be pre-installed or built-in to your  
computer, you will also have the ability to download many other  
applications at the click of your mouse.  
In the Windows Store you can search for and browse thousands of apps,  
all grouped into easy to find categories.  
Sign-in options  
Windows offers a number of sign-in options including Password(  
PIN( ) and Picture password( ) authentication to prevent from  
),  
unauthorized access. You are allowed to select an option on the Windows  
login screen by clicking sign-in options if you have multiple sign-in  
methods set for a user account. Password authentication is the default  
sign-in option.  
Turning off the power  
The power can be turned off in one of the following modes, either Shut  
Down Mode, Sleep Mode or Hibernation Mode.  
Shut Down Mode  
When you turn off the power in Shut Down Mode, no data will be saved  
and the computer will boot to the operating system's main screen the next  
time it is turned on.  
1. If you have entered data, either save it to the Hard Disk Drive or to  
other storage media.  
2. Make sure all disk/disc activity has stopped before removing the disk/  
disc.  
If you turn off the power while a disk (disc) is being accessed, you may  
lose data or damage the disk.  
Never turn off the power while an application is running. Doing so  
could cause loss of data.  
Never turn off the power, disconnect an external storage device or  
remove storage media during data read/write. Doing so can cause  
data loss.  
3. Click the Settings charm.  
4. Click Power and then select Shut down.  
5. Turn off any peripheral devices connected to your computer.  
Do not turn the computer or peripheral devices back on immediately - wait  
a short period to avoid any potential damage.  
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Restarting the computer  
Certain conditions require that you reset the computer, for example if:  
You change certain computer settings.  
If you need to restart the computer, there are two ways this can be  
achieved:  
In the Settings charm, click Power and then select Restart.  
Press CTRL, ALT and DELsimultaneously (once) on the keyboard  
dock to display the menu window, and then select Restart by clicking  
the power icon ( ) in the lower-right corner.  
Sleep Mode  
If you have to interrupt your work, you are able to turn off the power without  
exiting from your software by placing the computer into Sleep Mode. In this  
mode data is maintained in the computer's main memory so that when you  
turn on the power again, you can continue working right where you left off.  
When you have to turn off your computer aboard an aircraft or in places  
where electronic devices are regulated or controlled, always completely  
shut down the computer. This includes turning off any wireless  
communication functionalities, and cancelling settings that reactivate the  
computer automatically, such as a timer recording function. Failure to  
completely shut down the computer in this way could allow the operating  
system to reactivate and run pre-programmed tasks or preserve unsaved  
data, which could interfere with aviation or other systems, possibly causing  
serious injury.  
Before entering Sleep Mode, be sure to save your data.  
Do not switch to Sleep Mode while transferring data to external media,  
such as USB devices, memory media or other external memory  
devices, as data will be lost.  
The computer will automatically go into Sleep Mode according to the  
settings in the Power Options (to access it, click Desktop -> Desktop  
Assist -> Control Panel -> System and Security -> Power  
Options). To prevent the computer from automatically entering Sleep  
Mode, disable Sleep Mode within the Power Options.  
To restore the operation of the computer from Sleep Mode, press the  
power button or any key on the keyboard dock for a short amount of  
time. Please note that keyboard keys can only be used if the Wake-up  
on Keyboard option is enabled within the TOSHIBA System Settings.  
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If the computer enters Sleep Mode while a network application is  
active, the application might not be restored when the computer is  
next turned on and the system returns from Sleep Mode.  
To use the Hybrid Sleep function, configure it in the Power Options.  
Benefits of Sleep Mode  
The Sleep Mode feature provides the following benefits:  
Restores the previous working environment more rapidly than the  
Hibernation Mode feature.  
Saves power by shutting down the system when the computer  
receives no input or hardware access for the time period set by the  
System Sleep Mode feature.  
Allows the use of the panel power off feature.  
Executing Sleep Mode  
You can enter Sleep Mode in one of three ways:  
In the Settings charm, click Power and then select Sleep.  
Close the display panel. Please note that this feature must be enabled  
within the Power Options.  
Press the power button. Please note that this feature must be enabled  
within the Power Options.  
When you turn the power back on, you can continue where you left off  
when you shut down the computer.  
When the computer is in Sleep Mode, the Power indicator will blink  
white.  
If you are operating the computer on battery power, you can lengthen  
the overall operating time by turning it off into Hibernation Mode -  
Sleep Mode will consume more power while the computer is off.  
Sleep Mode limitations  
Sleep Mode will not function under the following conditions:  
Power is turned back on immediately after shutting down.  
Memory circuits are exposed to static electricity or electrical noise.  
Hibernation Mode  
The Hibernation Mode feature saves the contents of memory to the Hard  
Disk Drive when the computer is turned off so that, the next time it is turned  
on, the previous state is restored. Please note that the Hibernation Mode  
feature does not save the status of any peripheral devices connected to the  
computer.  
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Save your data. While entering Hibernation Mode, the computer saves  
the contents of memory to the Hard Disk Drive. However, for safety  
sake, it is best to save your data manually.  
Data will be lost if you disconnect the AC adaptor before the save is  
completed.  
Do not switch to Hibernation Mode while transferring data to external  
media, such as USB devices, memory media or other external  
memory devices, as data will be lost.  
Benefits of Hibernation Mode  
The Hibernation Mode feature provides the following benefits:  
Saves data to the Hard Disk Drive when the computer automatically  
shuts down because of a low battery condition.  
You can return to your previous working environment immediately  
when you turn on the computer.  
Saves power by shutting down the system when the computer  
receives no input or hardware access for the time period set by the  
System Hibernate feature.  
Allows the use of the panel power off feature.  
Starting Hibernation Mode  
To enter Hibernation Mode, follow the steps below.  
1. Click the Settings charm.  
2. Click Power and then select Hibernate.  
In order to show Hibernate in Power menu, you need to setup according to  
the following steps:  
1. Click Desktop -> Desktop Assist -> Control Panel -> System and  
Security -> Power Options.  
2. Click Choose what the power button does or Choose what closing  
the lid does.  
3. Click Change settings that are currently unavailable.  
4. Select the Hibernate check box from Shutdown settings.  
5. Click the Save changes button.  
Automatic Hibernation Mode  
The computer can be configured to enter Hibernation Mode automatically  
when you press the power button or close the lid. In order to define these  
settings, you can follow the steps as described below:  
1. Click Power Options and then click Choose what the power button  
does or Choose what closing the lid does.  
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2. Enable the desired Hibernation Mode settings for When I press the  
power button and When I close the lid.  
3. Click the Save changes button.  
Data save in Hibernation Mode  
When you turn off the power in Hibernation Mode, the computer will take a  
moment to save the current data in memory to the Hard Disk Drive.  
After you turn off the computer, and the content of memory has been saved  
to the Hard Disk Drive, turn off the power to any peripheral devices.  
Do not turn the computer or devices back on immediately. Wait a moment  
to let all capacitors fully discharge.  
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Chapter 3  
The Grand Tour  
This chapter identifies the various components of the computer - it is  
recommended that you become familiar with each before you operate the  
computer.  
Legal Footnote (Non-applicable Icons)  
For more information regarding Non-applicable Icons, please refer to the  
Legal Footnotes section.  
Please handle your computer carefully to avoid scratching or damaging the  
surface.  
Front with the display closed  
The following figure shows the front of the computer with its display panel  
in the closed position.  
Figure 3-1 Front of the computer with display panel closed  
4
4
1
2
3
1. DC IN/Battery indicator  
2. Power indicator  
3. Wireless communication indicator  
4. Cooling vents*  
* Provided with some models.  
Product appearance depends on the model you purchased.  
DC IN/Battery  
indicator  
The DC IN/Battery indicator shows the condition  
of the DC IN and the battery's charge - white  
indicates the battery is fully charged while the  
power is being correctly supplied from the AC  
power adaptor.  
section for more information on this feature.  
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Power indicator  
The Power indicator glows white when the  
computer is turned on. However, if you turn the  
computer off into Sleep Mode, this indicator will  
blink white.  
Wireless  
communication  
indicator  
The Wireless communication indicator glows  
amber when the Bluetooth or Wireless LAN  
functions are turned on.  
Only some models are equipped with Bluetooth  
and Wireless LAN functions.  
Cooling vents  
The cooling vents help the processor to avoid  
overheating.  
Do not block the cooling vents. Keep foreign metal objects, such as  
screws, staples and paper clips, out of the cooling vents. Foreign metal  
objects can create a short circuit, which can cause damage and fire,  
possibly resulting in serious injury.  
Carefully clean the dust on the cooling vents’ surface using a soft cloth.  
Left side  
The following figure shows the left side of the computer.  
Figure 3-2 The left side of the computer  
1
2
3
4
5
1. DC IN 19V jack (dock)  
2. Stereo speakers  
4. Power button  
5. DC IN 19V jack (tablet)  
3. Force shutdown hole (tablet)  
DC IN 19V jack  
The AC adaptor connects to this jack in order to  
power the computer and charge its internal  
batteries. Please note that you should only use  
the model of AC adaptor supplied with the  
computer at the time of purchase - using the  
wrong AC adaptor can cause damage to the  
computer.  
Stereo speakers  
The speakers emit sound generated by your  
software as well as audio alarms, such as low  
battery condition, generated by the system.  
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Force shutdown hole Insert a slender object such as a needle into this  
hole to force a shut down when the computer is  
hung.  
Power button  
Press this button to turn the computer's power on  
or off.  
Right side  
The following figure shows the right side of computer.  
Figure 3-3 The right side of the computer  
1
2
3
4
7
8
6
5
1. Volume up/down button  
5. Memory media slot  
2. Headphone/Microphone combo jack  
3. Micro HDMI port  
4. Micro USB 2.0 port  
6. Stereo speakers  
7. Force shutdown hole (dock)  
8. Universal Serial Bus (USB 3.0) port  
Volume up/down  
buttons  
Press the button to increase or decrease the  
volume.  
Headphone/  
Microphone combo  
jack  
A 3.5 mm mini headphone/microphone combo  
jack enables connection of a monaural  
microphone or a stereo headphone.  
Micro HDMI port  
The micro HDMI port can connect to HDMI cable  
with Type D connector.  
An HDMI cable sends video and audio signals. In  
addition to this, it can send and receive control  
signals.  
Please refer to the HDMI port section for details.  
Micro USB 2.0 port  
The computer acts both as a host and a client via  
this port. It allows you to connect the computer to  
another computer for transferring data. When  
acting as a host, the computer can fast and  
directly communicate with other client devices  
without the assistance of another computer.  
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Please note that it is not possible to confirm the operation of all functions of  
all USB devices that are available. Some functions associated with a  
specific device might not operate properly.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the USB port. Foreign metal objects can create a short circuit, which can  
cause damage and fire, possibly resulting in serious injury.  
Memory media slot  
This slot lets you insert a micro SD™/SDXC™/  
SDHC™ memory card. Refer to the Memory  
media section for more information.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the Memory media slot. Foreign metal objects can create a short circuit,  
which can cause damage and fire, possibly resulting in serious injury.  
Stereo speakers  
The speakers emit sound generated by your  
software as well as audio alarms, such as low  
battery condition, generated by the system.  
Universal Serial Bus One Universal Serial Bus port, which complies to  
(USB 3.0) port  
the USB 3.0 standard, is provided on the right  
side of the computer.  
The USB 3.0 port is compliant with USB 3.0  
standard and backward compatible with USB 2.0  
devices.  
The port with the icon ( ) has Sleep and Charge  
function.  
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB  
Legacy Emulation mode.  
Back  
The following figure shows the back of computer.  
Figure 3-4 The back of the computer  
1
1. Computer holder  
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Computer holder  
The holder provides firm support to the computer.  
Underside  
The following figures show the underside of the computer. You should  
ensure that the display is closed before the computer is turned over to  
avoid causing any damage.  
Figure 3-5 The underside of the computer  
1
3
1
1. Stereo speakers  
Stereo speakers  
The speakers emit sound generated by your  
software as well as audio alarms, such as low  
battery condition, generated by the system.  
Front with the display open  
This section shows the computer with the display panel open. In order to  
open the display, lift the display panel up and position it at a comfortable  
viewing angle for you.  
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Figure 3-6 The front of the computer with the display panel open  
3
4
1
2
5
6
13  
7
8
11  
9
10  
12  
1. Wireless communication antennas  
(not shown)  
8. Release latch  
2. Microphone*  
9. Keyboard  
3. Web Camera LED  
4. Web Camera  
5. Ambient light sensor  
6. Display screen  
10. Touch Pad  
11. Touch Pad control button  
12. Touch Pad control button  
13. Windows button  
7. Computer holder  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Wireless  
communication  
antennas  
Some computers in this series are equipped with  
the Wireless LAN/Bluetooth antennas.  
Legal Footnote (Wireless LAN)  
For more information regarding Wireless LAN, please refer to the Legal  
Footnotes section.  
Microphone  
The built-in microphone allows you to import and  
record sounds for your application - please refer  
to the Sound System and Video mode section for  
more information.  
Web Camera LED  
Web Camera  
The Web Camera LED glows when the Web  
Camera is operating.  
Web Camera is a device that allows you to  
record video or take photographs with your  
computer. You can use it for video chatting or  
video conferences using a communication tool.  
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Do not point the web camera directly at the sun.  
Do not touch or press strongly on the web camera lens. Doing so may  
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other  
soft cloth to clean the lens if it becomes dirty.  
Ambient light sensor Ambient light sensor can detect the light quality  
and intensity outside and can use this information  
to automatically adjust the display screen  
brightness.  
Display screen  
33.78cm (13.3") LCD screen, configured with the  
following resolutions:  
HD, 1366 horizontal x 768 vertical pixels  
Please be aware that, when the computer is  
operating on the AC adaptor, the image  
displayed on the internal screen will be  
somewhat brighter than when it operates on  
battery power. This difference in brightness  
levels is intended to save power when operating  
on batteries.  
Legal Footnote (LCD)  
For more information regarding LCD, please refer to the Legal Footnotes  
section.  
Keyboard  
Your computer’s keyboard contains character  
keys, control keys, function keys, and special  
Windows keys, providing all the functionality of a  
full-size keyboard.  
Refer to the The Keyboard section for details.  
Touch Pad  
The Touch Pad located in the palm rest is used  
to control the movement of the on-screen pointer.  
To use the Touch Pad, simply touch and move  
your fingertip across it in the direction you want  
the on-screen pointer to go.  
Touch Pad control  
buttons  
The two buttons below the Touch Pad are used  
like the buttons on a standard mouse - press the  
left button to select a menu item or to manipulate  
text or graphics designated by the pointer, and  
press the right button to display a menu or other  
function depending on the software you are  
using.  
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Windows button  
Press this button to open the Start screen or, if  
already on the Start screen, returns you to your  
last app.  
Internal Hardware Components  
This section describes the internal hardware components of your computer.  
The actual specifications may vary depending on the model you  
purchased.  
Battery pack  
This computer includes one battery pack in the  
computer and another in the keyboard dock.  
However, please do not attempt to dismount or  
replace them by yourself. Please contact an  
authorized TOSHIBA service provider, if  
necessary.  
The rechargeable lithium-ion battery packs  
provide power to the computer when the AC  
adaptor is not connected.  
For more detailed information on the use and  
operation of the battery pack please refer to the  
Battery section.  
Legal Footnote (Battery Life)  
For more information regarding Battery Life, please refer to the Legal  
Footnotes section.  
CPU  
The processor type varies depending on model.  
To check which type of processor is included in  
your model, open the TOSHIBA PC Health  
Monitor utility by clicking Desktop -> Desktop  
Assist -> Support & Recovery -> PC Health  
Monitor, and then click PC Information.  
Legal Footnote (CPU)  
For more information regarding CPU, please refer to the Legal Footnotes  
section.  
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Hard Disk Drive or  
Solid State Drive  
The capacity of the hard disk drive varies  
depending on the model.  
To check which type of HDD/SSD is included in  
your model, open the TOSHIBA PC Health  
Monitor utility by clicking Desktop -> Desktop  
Assist -> Support & Recovery -> PC Health  
Monitor, and then click PC Information.  
Please note that part of the hard disk's overall  
capacity is reserved as administration space.  
In this manual, the word "HDD" or "Hard disk drive" also refers to the  
SSD unless otherwise stated.  
SSD is a large-capacity storage media which uses Solid-State  
Memory in place of a magnetic disk of the hard disk.  
Under certain unusual conditions of prolonged non-use and/or exposure to  
high temperatures, the SSD may be vulnerable to data retention errors.  
Legal Footnote (Hard Disk Drive (HDD) Capacity)  
For more information regarding Hard Disk Drive (HDD) Capacity, please  
refer to the Legal Footnotes section.  
RTC battery  
Video RAM  
The internal RTC battery backs up the Real Time  
Clock (RTC) and calendar.  
The memory in a computer's graphics adaptor,  
used to store the image displayed on a bitmap  
display.  
The amount of Video RAM available is  
dependent on the computer's system memory.  
Desktop -> Desktop Assist -> Control Panel ->  
Appearance and Personalization -> Display ->  
Adjust resolution.  
The amount of Video RAM can be verified by  
clicking the Advanced settings button in the  
Screen Resolution window.  
Legal Footnote (Memory (Main System))  
For more information regarding Memory (Main System), please refer to the  
Legal Footnotes section.  
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Display controller  
The display controller interprets software  
commands into hardware commands that turn  
particular parts on the screen on or off.  
The display controller also controls the video  
mode and uses industry standard rules to govern  
the screen resolution and the maximum number  
of colors that can be displayed at a time.  
Therefore, software written for a given video  
mode will run on any computer that supports that  
mode.  
Legal Footnote (Graphics Processing Unit (GPU))  
For more information regarding Graphics Processing Unit (GPU), please  
refer to the Legal Footnotes section.  
Intel® Display Power Saving Technology  
Intel GPU models may include the Display Power Saving Technology  
feature that can save the computer's power consumption by optimizing  
picture contrast on the internal LCD.  
This feature can be used if the computer is:  
running under battery mode  
using the internal LCD display only  
The Display Power Saving Technology feature is enabled as the factory  
default. If you want to disable this feature, you can disable it.  
The Display Power Saving Technology feature can be disabled in the Intel®  
HD Graphics Control Panel/Intel® Graphics and Media Control Panel.  
You can access this control panel in the following way:  
Right-click on the desktop and click Graphics Properties...  
In Intel® HD Graphics Control Panel:  
1. Click Power and select On battery.  
2. Click Off under Display Power Saving Technology.  
3. Click Apply.  
If you want to enable this feature, under the conditions mentioned above,  
click On under Display Power Saving Technology.  
In Intel® Graphics and Media Control Panel:  
1. Click Power.  
2. Select On battery from the drop-down menu in Power Source.  
3. Clear the Display Power Saving Technology check box.  
4. Click OK.  
If you want to enable this feature, under the conditions mentioned above,  
select the Display Power Saving Technology check box.  
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Power Condition Descriptions  
Power conditions  
The computer's operating capability and battery charge status are affected  
by different power conditions, including whether an AC adaptor is  
connected and what the charge level is for that battery.  
The LED in the table below refers to the DC IN/Battery indicator.  
Power on  
Power off  
(no operation)  
AC adaptor Battery fully  
connected charged  
• Operates  
• No charge  
• LED: white  
• No charge  
• LED: white  
Battery partially • Operates  
• Quick charge  
• LED: amber  
charged or no  
charge  
• Charge  
• LED: amber  
AC adaptor Remaining  
• Operates  
• LED: off  
not  
battery capacity  
connected  
is above low  
battery trigger  
point  
Remaining  
battery capacity  
is below low  
battery trigger  
point  
• Operates  
• LED: flashes  
amber  
Remaining  
Computer shuts  
battery capacity down  
is exhausted  
DC IN/Battery indicator  
Check the DC IN/Battery indicator to determine the status of the battery  
pack and the power status with the AC adaptor connected. The following  
indicator conditions should be noted:  
Flashing amber  
The battery charge is low. The AC adaptor must  
be connected in order to recharge the battery.  
Amber  
Indicates the AC adaptor is connected and the  
battery is charging.  
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White  
Indicates the AC adaptor is connected and the  
battery is fully charged.  
No light  
Under any other conditions, the indicator does  
not light.  
If the battery pack becomes too hot while it is being charged, the charge  
will stop and the DC IN/Battery indicator will go out. When the battery  
pack's temperature falls to a normal range, charging will resume - this  
process will occur regardless of whether the computer's power is on or off.  
Power indicator  
Check the Power indicator to determine the power status of the computer -  
the following indicator conditions should be noted:  
White  
Indicates power is being supplied to the  
computer and the computer is turned on.  
Blinking white  
Indicates that the computer is in Sleep Mode and  
that there is sufficient power available (AC  
adaptor or battery) to maintain this condition.  
No light  
Under any other conditions, the indicator does  
not light.  
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Chapter 4  
Operating Basics  
This chapter describes the basic operations of your computer and  
highlights the precautions that should be taken when using it.  
Operating in Tablet Mode  
When operating the computer in tablet mode, follow the instructions below.  
Figure 4-1 Operating the computer  
Hold the computer firmly on your forearm. Do not block the vent.  
Remove the AC adaptor from the computer when using it held in your  
forearm.  
Do not use the computer while walking or driving a car.  
Do not expose the computer to rapid temperature changes (such as  
would be the case if you brought the computer from a cold  
environment into a warm room). When rapid temperature changes are  
unavoidable, leave the computer for around two hours before turning it  
on to prevent the formation of condensation.  
Remove all external peripheral devices and their connection cables  
from the computer before carrying.  
Do not drop the computer or apply excessive impact to it. Do not leave  
the computer in a car or similar environment where it is exposed to  
direct sunlight.  
Changing the screen orientation  
When operating the computer in tablet mode, you can change the screen  
orientation to Portrait mode by rotating the computer sideways. The screen  
orientation automatically changes according to the rotation angle detected.  
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Figure 4-2 Rotating the computer sideways  
Avoid having direct contact with the other edges of the hand held  
device while the wireless device is turned on and transmitting. Only  
factories installed wireless transmitter can be used with this hand held  
device to satisfy RF exposure compliance.  
In the Portrait mode, some drivers/utilities may not perform install and  
uninstall operation. If it occurs, switch to the Landscape mode to  
proceed.  
Using the Touch Screen  
You can use your finger to manipulate icons, buttons, menu items, the on-  
screen keyboard, and other items on the touch screen.  
Tap  
Simply tap your finger once on the touch screen  
to activate an item, such as an app.  
Press and hold  
Press your finger down and leave it there for a  
few seconds until a white square appears. This  
will show information to help you learn more  
about an item or will open a menu specific to  
what you are doing.  
Pinch or stretch  
Touch the screen or an item with two or more  
fingers, and then move the fingers toward each  
other (pinch) or away from each other (stretch).  
This will show different levels of information or  
visually zooms in or out.  
Rotate  
Slide  
Put two or more fingers on an item and then turn  
your hand to rotate things in the direction you  
turn your hand. Only some items can be rotated.  
Drag your finger on the touch screen to move  
through what's on the screen.  
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Swipe to select  
Quickly slide down an item with your finger, such  
as an app tile to select it. This usually opens the  
app commands.  
Swipe from edge  
Quickly move your finger in from the edge of the  
screen, without pausing when you first touch it.  
Swipe from the left edge: shows your recently  
opened apps, and so on.  
Swipe from the right edge: opens or closes the  
Charms (Search, Share, Start, Devices,  
Settings).  
Swipe from the top or bottom edge: opens or  
closes the app command bar.  
For details and more advanced touch screen gestures to interact with  
Windows operating system, please refer to Help and Support.  
Do not press or push with excess force on the touch screen.  
Do not apply excess force when cleaning the touch screen.  
Never touch the screen with a sharp object such as a ball-point pen  
which may scratch or damage the surface.  
Using the Touch Pad  
The Touch Pad located on the TOSHIBA Keyboard Dock may support the  
following gestures:  
Tap  
Tap once on the Touch Pad to activate an item,  
such as an app.  
Two-Finger Tap  
Tap once on the Touch Pad with two fingers  
together to display a menu or other function  
depending on the software you are using.  
(Similar to right-click)  
Pinch or stretch  
Place two or more fingers down on the Touch  
Pad and move them toward each other (pinch) or  
away from each other (stretch). This will show  
different levels of information or visually zooms in  
or out.  
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Two-Finger Scroll  
Swipe  
Place two fingers down and slide them vertically  
or horizontally from anywhere on the Touch Pad.  
This allows you to operate the scroll bars of a  
window.  
Quickly move your finger in from the edge of the  
Touch Pad, without pausing when you first touch  
it.  
Swipe from the left edge: shows your recently  
opened apps.  
Swipe from the right edge: opens or closes the  
charms (Search, Share, Start, Devices, Settings).  
Swipe from the top edge: opens or closes the  
app command bar.  
Some of the Touch Pad operations described in this section are only  
supported in certain applications.  
The Keyboard  
The number of keys available on the keyboard dock will depend on which  
country/region your computer is configured for, with keyboards being  
available for numerous languages.  
There are different types of keys, specifically typewriter keys, function keys,  
Windows special keys and the keypad overlay.  
Never remove the key caps on your keyboard. Doing so could cause  
damage to the parts under the key caps.  
Keyboard indicator  
The following figure shows the position of the CAPS LOCK indicator which  
shows the following conditions:  
When the CAPS LOCK indicator glows, the keyboard will produce capitals  
when any letter is typed.  
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Figure 4-3 CAPS LOCK indicator  
1
1. CAPS LOCK indicator  
CAPS LOCK  
This indicator glows green when letter keys are  
locked into their uppercase format.  
Function Key  
The function keys (F1 ~ F12) are the twelve keys at the top of your  
keyboard.  
You can configure the function keys' mode as "Special function mode" or  
"Standard F1-F12 mode" by clicking Desktop -> Desktop Assist -> Tools  
& Utilities -> System Settings -> Keyboard.  
"Special function mode" allows you to use special functions without  
pressing the FN key.  
Special  
Standard F1-  
Function  
function mode F12 mode  
F1  
F2  
F3  
F4  
FN + F1  
FN + F2  
FN + F3  
FN + F4  
Launches the help file supplied with  
the software.  
Decreases the computer's display  
panel brightness in individual steps.  
Increases the computer's display  
panel brightness in individual steps.  
Changes the active display device.  
To use a simultaneous mode, you  
must set the resolution of the internal  
display panel to match the resolution  
of the external display device.  
F5  
F6  
F7  
F8  
FN + F5  
FN + F6  
FN + F7  
FN + F8  
Enables or disables the Touch Pad.  
Moves media backward.  
Plays or pauses media playback.  
Moves media forward.  
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Special  
Standard F1-  
Function  
function mode F12 mode  
F9  
FN + F9  
FN + F10  
FN + F11  
FN + F12  
FN + 1  
Decreases the computer's volume.  
Increases the computer's volume.  
Turns the sound on or off.  
F10  
F11  
F12  
FN + 1  
Turns the Airplane mode on or off.  
Reduces the icon size on the desktop  
or the font sizes within one of the  
supported application windows.  
FN + 2  
FN + 2  
Enlarges the icon size on the desktop  
or the font sizes within one of the  
supported application windows.  
FN + Space  
FN + Z  
FN + Space  
FN + Z  
Changes the display resolution.  
Turns the keyboard backlight on or  
off. This function is supported with  
some models.  
Some functions will show the toast notification at the edges of the screen.  
Those toast notifications are disabled at factory default. You can enable  
them in the Function Key application.  
To access it, click Desktop -> Desktop Assist -> Tools & Utilities ->  
Function Key.  
Windows special keys  
The keyboard provides two keys that have special functions in Windows,  
the Windows® logo key activates the Start screen while the application key  
has the same function as the secondary (right) mouse button.  
This key activates the Windows Start screen.  
This key has the same function as the secondary (right) mouse button.  
Touch keyboard  
Touch keyboard is an on-screen virtual keyboard allowing you to type on  
the touch screen. Touch keyboard provides a full-size keyboard, a thumb  
keyboard with keys split on either side of the screen and it can also switch  
to a handwriting panel.  
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To use the touch keyboard, tap in an area where you can type. The  
keyboard will open automatically.  
To manually open the touch keyboard, please follow either of the below:  
In the Settings charm, click Keyboard -> Touch keyboard and  
handwriting panel.  
Click the keyboard icon (  
desktop.  
) in the taskbar of your Windows  
Battery  
This section explains battery types, use, recharging methods and handling.  
Battery types  
The computer has different types of batteries.  
Battery pack  
When the AC adaptor is not connected, the computer's main power source  
are two lithium ion batteries, also referred to in this manual as the main  
battery.  
Real Time Clock (RTC) battery  
The Real Time Clock (RTC) battery provides power for the internal real  
time clock and calendar function and also maintains the system  
configuration while the computer is turned off. If the RTC battery becomes  
completely discharged, the system will lose this information and the real  
time clock and calendar will stop working.  
You can change the Real Time Clock settings in the BIOS setup utility.  
Please refer to TOSHIBA Setup Utility section for further information.  
The RTC battery does not charge while the computer is turned off even if  
the AC adaptor is attached.  
Care and use of the battery pack  
This section provides the important safety precautions in order to handle  
your battery packs properly.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
The computer's RTC battery is a Ni-MH battery and should be  
replaced only by your dealer or by a TOSHIBA service representative.  
The battery can explode if not properly replaced, used, handled or  
disposed. Dispose of the battery as required by local ordinances or  
regulations.  
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Charge the battery pack only in an ambient temperature between 5  
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,  
battery pack performance might deteriorate and the battery life might  
be shortened.  
Charging the batteries  
When the power in the battery pack becomes low, the DC IN/Battery  
indicator will flash amber to indicate that only a few minutes of battery  
power remain. If you continue to use the computer while the DC IN/Battery  
indicator flashes, the computer will enable Hibernation Mode so that you do  
not lose any data, and automatically turn itself off.  
You must recharge a battery pack when it becomes discharged.  
Procedures  
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack  
and plug the other end into a working outlet - the DC IN/Battery indicator  
will glow amber while the battery is being charged.  
Charging Time  
The following table shows the approximate time required to fully charge a  
discharged battery.  
Tablet mode  
Battery type  
Power off  
Power on  
Battery pack (23.56Wh, 2  
cell) - Tablet  
about 4.5 hours  
about 4.5 hours  
RTC battery  
Doesn’t charge  
about 24 hours  
Laptop mode  
Battery type  
Power off  
Power on  
Battery pack (23.56Wh, 2  
cell) - Tablet  
about 4.5 hours  
about 4.5 hours  
Battery pack (23.56Wh, 2  
cell) - TOSHIBA Keyboard  
Dock  
about 4.5 hours  
Doesn’t charge  
about 4.5 hours  
about 24 hours  
RTC battery  
Please be aware that the charging time when the computer is on is affected  
by ambient temperature, the temperature of the computer and how you are  
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using the computer - if you make heavy use of external devices for  
example, the battery might scarcely charge at all during operation.  
Battery charging notice  
The battery may not begin charging immediately under the following  
conditions:  
The battery is extremely hot or cold (if the battery is extremely hot, it  
might not charge at all). To ensure the battery charges to its full  
capacity, you should charge it at room temperature of between 5°C to  
35°C (41°F to 95°F).  
The battery is nearly completely discharged. In this instance you  
should leave the AC adaptor connected for a few minutes and the  
battery should begin charging.  
The DC IN/Battery indicator may show a rapid decrease in battery  
operating time when you try to charge a battery under the following  
conditions:  
The battery has not been used for a long time.  
The battery has completely discharged and been left in the computer  
for a long time.  
In such cases you should follow the steps as detailed below:  
1. Fully discharge the battery by leaving it in the computer with the power  
on until the system automatically turns itself off.  
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to  
a wall outlet that is supplying power.  
3. Charge the battery until the DC IN/Battery indicator glows white.  
Repeat these steps two or three times until the battery recovers normal  
capacity.  
Monitoring battery capacity  
Remaining battery power can be monitored using the following methods.  
Clicking the battery icon on the Taskbar  
Via the Battery Status in the Windows Mobility Center window  
You should wait at least 16 seconds after turning on the computer  
before trying to monitor the remaining operating time. This is because  
the computer needs this time to check the battery's remaining capacity  
and then calculate the remaining operating time, based on this  
together with the current power consumption.  
Please be aware that the actual remaining operating time may differ  
slightly from the calculated time.  
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With repeated discharges and recharges, the battery's capacity will  
gradually decrease. In view of this it will be noted that an often used,  
older battery will not operate for as long as a new battery even when  
both are fully charged.  
Maximizing battery operating time  
A battery's usefulness depends on how long it can supply power on a  
single charge, while how long the charge lasts in a battery depends on:  
Processor speed  
Screen brightness  
System Sleep Mode  
System Hibernation Mode  
Display power off period  
Hard Disk Drive power off period  
How often and for how long you use the Hard Disk Drive and external  
disk drives.  
How much charge the battery contained to begin with.  
How you use optional devices, such as a USB device, to which the  
battery supplies power.  
Whether you enable Sleep Mode, which can conserve battery power if  
you are frequently turning the computer off and on.  
Where you store your programs and data.  
Whether you close the display panel when you are not using the  
keyboard - closing the display saves power.  
The environmental temperature - operating time decreases at low  
temperatures.  
Batteries exhausted time  
When you turn off the power of your computer with batteries fully charged,  
the batteries will be exhausted within the following approximate period (in  
tablet mode).  
Tablet mode  
Battery type  
Sleep Mode  
Shut Down Mode  
Battery pack (23.56Wh, 2  
cell)  
about 3 days  
about 45 days  
RTC battery  
about 30 days  
about 90 days  
Laptop mode  
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Battery type  
Sleep Mode  
Shut Down Mode  
Two battery packs  
(23.56Wh, 2 cell)  
about 5 days  
about 45 days  
RTC battery  
about 30 days  
about 90 days  
Extending battery life  
To maximize the life of your battery packs:  
At least once a month, disconnect the computer from a power source and  
operate it on battery power until the battery pack fully discharges. Before  
doing so, follow the steps as detailed below.  
1. Turn off the computer's power.  
2. Disconnect the AC adaptor and turn on the computer's power - if it  
does not turn on then go to Step 4.  
3. Operate the computer on battery power for five minutes. If you find  
that the battery pack has at least five minutes of operating time,  
continue operating until the battery pack is fully discharged, however, if  
the DC IN/Battery indicator flashes or there is some other warning to  
indicate a low battery condition, go to Step 4.  
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and  
to a wall outlet that is supplying power. The DC IN/Battery indicator  
should glow amber to indicate that the battery pack is being charged,  
however, in the event that DC IN/Battery indicator does not glow this  
indicates that power is not being supplied - check the connections for  
the AC adaptor and the power cord.  
5. Charge the battery pack until the DC IN/Battery indicator glows  
white.  
Memory media  
The computer is equipped with a memory media slot that can  
accommodate some kinds of memory media with various memory  
capacities so that you can easily transfer data from devices, such as digital  
cameras and Personal Digital Assistants.  
Keep foreign objects out of the memory media slot. Never allow metal  
objects, such as screws, staples and paper clips, to enter the computer or  
Keyboard. Foreign metal objects can create a short circuit, which can  
cause computer damage and fire, possibly resulting in serious injury.  
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This Memory media slot supports the following memory media:  
Secure Digital (SD) Card (microSD/SDHC/SDXC Card).  
Please note that not all memory media have been tested and verified  
to work correctly. Therefore, it is not possible to guarantee that all  
memory media will operate properly.  
Memory media  
This section provides the important safety precautions in order to handle  
your memory media.  
Points to note about microSD/SDHC/SDXC memory cards  
microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital  
Music Initiative), which is a technology adopted to prevent unlawful copy or  
playback of digital music. For this reason, you cannot copy or playback  
protected material on other device, and you may not reproduce any  
copyrighted material except for your personal enjoyment.  
The supported maximum capacity of memory card is 64GB.  
Memory media format  
New media cards are formatted according to specific standards. If you wish  
to reformat a media card, be sure to do so with a device that uses media  
cards.  
Formatting microSD/SDHC/SDXC memory cards  
microSD/SDHC/SDXC memory cards are sold already formatted in  
conformity to specific standards. If you reformat an microSD/SDHC/SDXC  
memory card, be sure to reformat it with a device such as digital camera or  
digital audio player that uses microSD/SDHC/SDXC memory cards, not  
with the format command provided within Windows.  
Should you need to format all areas of the memory card, including the  
protected area, you will need to obtain an appropriate application that  
applies the copy protection system.  
Media care  
Observe the following precautions when handling the card.  
Do not twist or bend cards.  
Do not expose cards to liquids or store in humid areas or lay media  
close to containers of liquid.  
Do not touch the metal part of a card or expose it to liquids or let it get  
dirty.  
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After using card, return it to its case.  
The card is designed so that it can be inserted only one way. Do not  
try to force the card into the slot.  
Do not leave a card partially inserted in the slot. Press the card until  
you hear it click into place.  
Memory cards have a limited lifespan, so it is important to backup  
important data.  
Do not write to a card if the battery power is low. Low power could  
affect writing accuracy.  
Do not remove a card while read/write is in progress.  
For more details on using memory cards, see manuals accompanying the  
cards.  
Inserting memory media  
The following instructions apply to all types of supported media devices. To  
insert memory media, follow the steps as detailed below:  
1. Turn the memory media so that the contacts (metal areas) face up.  
2. Insert the memory media into the memory media slot on the right side  
of the computer.  
Figure 4-4 Inserting memory media  
2
1
1. Memory media slot  
2. Memory media  
Make sure the memory media is oriented properly before you insert it.  
If you insert the media in wrong direction, you may not be able to  
remove it.  
When inserting the memory media, do not touch the metal contacts.  
You could expose the storage area to static electricity, which can  
destroy data.  
Do not turn the computer off or switch to Sleep Mode or Hibernation  
Mode while files are being copied - doing so may cause data to be  
lost.  
3. Push the memory media gently until you hear a click.  
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Removing memory media  
The following instructions apply to all types of supported media devices. To  
remove memory media, follow the steps as detailed below:  
1. Click the Desktop tile and open the Safely Remove Hardware and  
Eject Media icon on the Windows Taskbar.  
2. Point to memory media and click the left Touch Pad control button.  
3. Push the memory media until you hear a click to partially release it.  
4. Grasp it and pull it out of the slot.  
If you remove the memory media or turn off the power while the  
computer is accessing the memory media, you may lose data or  
damage the media.  
Do not remove the memory media while the computer is in Sleep or  
Hibernation Mode. The computer could become unstable or data in  
the memory media could be lost.  
Do not remove only the miniSD/microSD Card while leaving the  
adaptor in the memory media slot.  
External display  
Your computer video capabilities can be enhanced with additional displays.  
External displays allows you to share your desktop or extend the desktop  
area.  
Connecting an external display  
Your computer comes with a built-in display, but you can also connect  
other external displays via available ports on the computer.  
The HDMI port  
HDMI (High-Definition Multimedia Interface) port digitally transfers both  
video and audio data without reducing the quality. HDMI-compatible  
external display devices including televisions can be connected via the  
HDMI port.  
To connect an HDMI-compatible display device, follow the steps as  
detailed below:  
As the port operation of all HDMI display devices have not been confirmed,  
some HDMI display devices may not function properly.  
To connect a device to the HDMI out port, you must purchase a suitable  
HDMI cable.  
1. Plug one end of the HDMI cable into the HDMI port of your HDMI  
display device.  
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2. Plug the other end of the HDMI cable into the micro HDMI port on your  
computer.  
Figure 4-5 Connecting the HDMI port on the computer  
2
1
1. Micro HDMI port  
2. HDMI cable (Type D connector)  
Please do not plug/unplug an HDMI display device under the following  
conditions:  
The system is starting up.  
The system is shutting down.  
When you connect a television or external monitor to the HDMI port, the  
display output device is set to HDMI.  
When you unplug the HDMI cable and re-plug it, please wait at least 5  
seconds before you re-plug the HDMI cable again.  
When you change the display output device, the playback device may not  
switch automatically. In this case, in order to set the playback device to the  
same device as the display output device, please adjust the playback  
device manually by the following steps:  
1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and  
Sound -> Sound.  
2. In the Playback tab, select the playback device which you want to  
switch to.  
3. To use the internal speakers on your computer, select Speakers. To use  
the television or the external monitor that you have connected to the  
computer, select a different playback device.  
4. Click the Set Default button.  
5. Click OK to close the Sound dialog.  
Settings for display video on HDMI  
To view video on the HDMI display device, be sure to configure the  
following settings otherwise you may find that nothing is displayed.  
Be sure to use the function key to select the display device before starting  
to play video. Do not change the display device while playing video.  
Do not change the display device under the following conditions.  
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While data is being read or written.  
While communication is being carried out.  
Selecting HD Format  
To select the display mode, follow the steps as detailed below:  
1. Click Desktop -> Desktop Assist -> Control Panel.  
2. Click Appearance and Personalization.  
3. Click Display.  
4. Click Change display settings.  
5. Click Advanced settings.  
6. Click List All Modes.  
7. Select one of the mode at List All Modes.  
Changing the display settings  
After one or more external displays are connected, the operating system  
can automatically detect, identify and setup the display settings.  
You can also manually manage how the external displays will work and  
change the display settings by pressing P while holding down the  
Windows (  
) key. If you disconnect the external display before you turn  
the computer's power off, be sure to switch to the internal display.  
Optional TOSHIBA Accessories  
You are able to add a number of options and accessories in order to make  
your computer even more powerful and convenient to use. For reference,  
the following list details some of the items that are available from your  
reseller or TOSHIBA dealer:  
Universal AC Adaptor If you frequently use your computer at more than  
one site, it may be convenient to purchase an  
additional AC adaptor to be kept at each site in  
order to remove the need to always carry the  
adaptor with you.  
Not all the accessories are available in your region. Please contact your  
reseller or TOSHIBA dealer for more information.  
Sound System and Video mode  
This section describes some of the audio control functions.  
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Volume Mixer  
The Volume Mixer utility lets you control the audio volume for playback of  
devices and applications under Windows.  
To launch the Volume Mixer utility, click Desktop and right click on the  
speaker icon on the Taskbar, and then select Open Volume Mixer  
from the sub menu.  
To adjust the volume level of speakers or headphones, move the  
Speakers slider.  
To adjust the volume level of an application that you are using, move  
the slider for the corresponding application.  
Microphone Level  
Follow the steps below to change the microphone recording level.  
1. Right click on the speaker icon on the Taskbar, and select Recording  
devices from the sub menu.  
2. Select Microphone, and click Properties.  
3. On the Levels tab move the Microphone slider to increase or  
decrease the microphone volume level.  
If you feel the microphone volume level is inadequate, move the  
Microphone Boost slider to a higher level.  
Audio Enhancements  
In order to apply the sound effects for your current speaker, follow the  
steps below.  
1. Click Desktop and right click on the Speakers icon on the Taskbar,  
and then select Playback devices from the sub menu.  
2. Select Speakers, and click Properties.  
3. On the Enhancements tab select the sound effects you would like,  
and click Apply.  
Realtek HD Audio Manager  
You can confirm and change the audio configuration using the Realtek HD  
Audio Manager. To launch the Realtek HD Audio Manager:  
Click Desktop -> Desktop Assist -> Control Panel -> Hardware  
and Sound -> Realtek HD Audio Manager.  
When you first launch the Realtek HD Audio Manager, you will see two  
device tabs. Speakers is the default output device. Microphone is the  
default input device. To change the default device, click the Set Default  
Device button under the chosen device tab.  
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Information  
Click the Information button  
to view hardware information, software  
information, and language setting.  
Power Management  
The audio controller in your computer can be turned off when the audio  
function is not used. To adjust the configuration of audio power  
management, click the Power Management button  
.
When audio power management is enabled, the circle button at the  
upper left of the Power Management is blue and convex.  
When audio power management is disabled, the button is black and  
concave.  
Speaker Configuration  
Click the Auto Test button  
to confirm the internal speakers or the  
headphone sound is coming from the right direction.  
Default Format  
You can change the sample rate and bit depth of sound.  
DTS Sound  
DTS Sound™ utilizes advanced patented techniques to retrieve audio cues  
buried in the original source material and deliver immersive surround sound  
complete with deep, rich bass and crystal clear dialog.  
DTS Sound is provided with some models. It provides the following  
features:  
Immersive surround sound with bass and dialog enhancement  
Broad sweet spot with elevated sound image  
Improved volume output delivering maximum volume without creating  
clipping or distortion  
Dialog enhancement for clear and intelligible vocals  
Bass enhancement for rich, low frequency production  
High frequency definition for crisp details  
To access the utility, Click Desktop -> Desktop Assist -> Media &  
Entertainment -> DTS Sound.  
U.S. patents apply to this product. See http://patents.dts.com.  
Manufactured under license from DTS Licensing Limited.  
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DTS Studio Sound  
DTS Studio Sound™ is a premium audio enhancement suite that utilizes  
revolutionary audio technology to provide the most immersive and realistic  
listening experience ever offered for a two speaker playback environment.  
DTS Studio Sound provides the following features:  
Advanced audio rendering to match 2D and 3D video content for  
enveloping surround sound  
Accurate placement of audio cues for immersive surround sound from  
any PC speaker configuration desktop speakers or headphones  
Broad sweet spot with elevated sound image  
Maximum volume output delivering maximum volume without creating  
clipping or distortion  
Dialog enhancement for clear and intelligible vocals  
Bass enhancement for rich, low frequency production  
High frequency definition for crisp details  
Consistent volume level across content  
To access the utility, Click Desktop -> Desktop Assist -> Media &  
Entertainment -> DTS Studio Sound.  
U.S. patents apply to this product. See http://patents.dts.com.  
Manufactured under license from DTS Licensing Limited.  
Video mode  
Video mode settings are configured via the Screen Resolution dialog.  
To open the Screen Resolution dialog, click Desktop -> Desktop Assist -  
> Control Panel -> Appearance and Personalization -> Display ->  
Change display settings.  
If you are running some applications (for example a 3D application or video  
playback), you may see some disturbance, flickering or frame dropping on  
your screen.  
If that occurs, adjust the resolution of display, lowering it until the screen is  
displayed properly.  
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Chapter 5  
Utilities and Advanced Usage  
This chapter describes the utilities and special features of this computer,  
and the advanced usage of some utilities.  
Utilities and Applications  
This section describes the pre-installed utilities that come with the  
computer and details how to start them. For further information on their  
operation, you may refer to each utility's online manual, help files or  
README.TXT file (if applicable).  
TOSHIBA Desktop  
Assist  
TOSHIBA Desktop Assist is a graphical user  
interface that provides access to specific tools  
and TOSHIBA utilities and applications that make  
the use and configuration of the computer easier.  
To access this utility, click Desktop -> Desktop  
Assist.  
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TOSHIBA Display  
Utility  
TOSHIBA Display Utility includes Desktop Text  
Size utility, Split Screen utility and Resolution+  
settings.  
Desktop Text Size allows you to make the text  
size bigger or smaller on the desktop according  
to your usage and favorite. You can change the  
text size on the display and on the title bar of  
windows by changing the scaling of the text size.  
When the scaling is smaller, more information will  
appear on the display simultaneously but the text  
size becomes smaller. When the scaling is  
larger, less information will appear on the display  
simultaneously but the text size becomes larger.  
You can install Split Screen utility by yourself.  
Split Screen utility enables you to create multiple  
display zones on a screen and to fit the active  
windows to within those zones.  
Resolution+ is an image processor that performs  
high-quality image enhancements such as Color  
Correction and Sharpness on video playbacks.  
This feature is only provided with some models.  
To access this utility, click Desktop -> Desktop  
Assist -> Tools & Utilities -> Display Utility.  
For details on this utility, see the help file.  
TOSHIBA Password  
Utility  
This utility allows you to set a password in order  
to restrict access to the computer.  
To access this utility, click Desktop -> Desktop  
Assist -> Tools & Utilities -> Password Utility.  
TOSHIBA System  
Settings  
This utility allows you to customize your  
hardware settings according to the way you work  
with the computer and the peripherals you use.  
To access this utility, click Desktop -> Desktop  
Assist -> Tools & Utilities -> System Settings.  
For more information, please refer to the  
TOSHIBA HDD  
Accelerator  
TOSHIBA HDD Accelerator is a utility that can  
improve hard drive access performance by using  
part of the main memory of the computer as a  
cache.  
To access this utility, click Desktop -> Desktop  
Assist -> Tools & Utilities -> System Settings -  
> HDD Accelerator.  
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TOSHIBA Setup  
Utility  
TOSHIBA Setup Utility is a BIOS setup utility that  
provides you a menu-based user interface so  
that you can easily view and change BIOS  
settings.  
For more information, please refer to the  
TOSHIBA eco Utility This computer is equipped with "eco mode". This  
mode slightly lowers performance of some  
devices to reduce electric power consumption.  
You can realize measurable power savings by  
using it continuously.  
TOSHIBA eco Utility helps control the power  
consumption of your computer. Various  
information can help you understand your degree  
of contribution to the environment.  
Furthermore, this utility contains Peak shift  
function that can help reduce power usage during  
periods of peak demand by shifting some power  
consumption to periods when demand is lower.  
The utility also supports "eco charge mode". The  
battery will not be fully charged in this mode, thus  
extending the battery's life cycle.  
It is recommended using the computer with AC  
adapter connected as the battery operating time  
is comparatively short in this mode.  
Depending on the usage situation, the battery's  
life cycle might not be extended properly.  
To access this utility, click Desktop -> Desktop  
Assist -> Tools & Utilities -> eco Utility.  
For details on TOSHIBA eco utility, see the help  
file.  
TOSHIBA Media  
Player by sMedio  
TrueLink+  
This software is a multimedia player which can  
be used to play back video, music and photo.  
TOSHIBA Media Player can play back contents  
on a local library/home network/SkyDrive.  
To access it, click the Media Player icon on the  
Start screen.  
For details, please refer to the Online help.  
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TOSHIBA Function  
Key  
This utility allows you to perform some features  
by pressing a specified key or combined with the  
FN key.  
To setup this utility, click Desktop -> Desktop  
Assist -> Tools & Utilities -> Function Key.  
For details, please refer to the Function Key  
section.  
TOSHIBA Service  
Station  
This application allows your computer to  
automatically search for TOSHIBA software  
updates or other alerts from TOSHIBA that are  
specific to your computer system and its  
programs. When enabled, this application  
periodically transmits to our servers a limited  
amount of system information, which will be  
treated in strict accordance with the rules and  
regulations as well as applicable data protection  
law.  
To access this utility, click Desktop -> Desktop  
Assist -> Support & Recovery -> Service  
Station.  
TOSHIBA PC Health  
Monitor  
The TOSHIBA PC Health Monitor application  
proactively monitors a number of system  
functions such as power consumption, battery  
health and system cooling, informing you of  
significant system conditions. This application  
recognizes the system and individual component  
serial numbers and will track specific activities  
related to their usage.  
To access this utility, click Desktop -> Desktop  
Assist -> Support & Recovery -> PC Health  
Monitor.  
For details on TOSHIBA PC Health Monitor, see  
the help file.  
TOSHIBA Resolution+ The plug-in lets you upconvert wmv and mp4  
Plug-in for Windows videos on Windows Media Player.  
Media Player  
For more information, please refer to the  
TOSHIBA Resolution+ Plug-in for Windows  
Media Player Help.  
To access it, click Desktop -> Desktop Assist -  
> Media & Entertainment -> TOSHIBA  
Resolution+ Plug-in for Windows Media  
Player - Help.  
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TOSHIBA Audio  
Enhancement  
TOSHIBA Audio Enhancement provides you the  
function of audio source filtering, earphone audio  
enhancement, or speaker audio enhancement.  
To change the settings, click Desktop ->  
Desktop Assist -> Media & Entertainment ->  
Audio Enhancement.  
You may not have all the software listed above depending on the model  
you purchased.  
To access the setup files of the drivers/utilities, click Applications and  
Drivers in the Apps view.  
TOSHIBA Media Player by sMedio TrueLink+ application is not included in  
the setup files above but can be downloaded from Windows Store.  
Special features  
The following features are either unique to TOSHIBA computers or are  
advanced features which make the computer more convenient to use.  
Access each function using the following procedures.  
*1 To access the Power Options, click Desktop -> Desktop Assist ->  
Control Panel -> System and Security -> Power Options.  
Display automatic  
power off *1  
This feature automatically cuts off power to the  
computer's display panel when there is no  
keyboard input for a specified time, with power  
being restored the next time a key is pressed.  
This can be specified in the Power Options.  
HDD automatic power This feature automatically cuts off power to the  
off *1  
Hard Disk Drive when it is not accessed for a  
specified time, with power being restored when  
the Hard Disk Drive is next accessed. This can  
be specified in the Power Options.  
System automatic  
Sleep/Hibernation  
Mode *1  
This feature automatically shuts down the system  
into either Sleep Mode or Hibernation Mode  
when there is no input or hardware access for a  
specified time. This can be specified in the Power  
Options.  
Power on password  
Two levels of password security, supervisor and  
user, are available to prevent unauthorized  
access to your computer.  
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Intelligent power  
supply *1  
A microprocessor in the computer's intelligent  
power supply detects the battery's charge,  
automatically calculates the remaining battery  
capacity and protects electronic components  
from abnormal conditions such as a voltage  
overload from the AC adaptor. This can be  
specified in the Power Options.  
Battery save mode *1  
Panel power on/off *1  
This feature lets you configure the computer in  
order to save battery power. This can be  
specified in the Power Options.  
This feature automatically turns power to the  
computer off when the display panel is closed,  
and turns it back on when the display panel is  
opened. This can be specified in the Power  
Options.  
Low battery  
When battery power is exhausted to the point  
automatic Hibernation that computer operation cannot be continued, the  
Mode *1  
system automatically enters Hibernation Mode  
and shuts itself down. This can be specified in  
the Power Options.  
Sleep Mode  
If you have to interrupt your work, you can use  
this feature to allow you to turn off power to the  
computer without exiting from your software.  
Data is maintained in the computer's main  
memory so that when you next turn on the  
power, you can continue working right where you  
left off.  
Hibernation Mode  
This feature lets you turn off the power to the  
computer without exiting from your software. The  
contents of main memory are automatically  
saved to the Hard Disk Drive so that when you  
next turn the power on again, you can continue  
working right where you left off. Refer to the  
Turning off the power section, for more details.  
USB Wakeup function This function restores the computer from Sleep  
Mode depending on the external devices  
connected to the USB ports.  
For example, if a mouse or USB keyboard is  
connected to a USB port, clicking the mouse  
button or pressing the keyboard will wakeup the  
computer.  
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Heat dispersal *1  
To protect against overheating, the processor is  
equipped with an internal temperature sensor  
which activates a cooling fan or lowers the  
processing speed if the computer's internal  
temperature rises to a certain level. You are able  
to select whether to control this temperature by  
either turning on the fan first, then if necessary  
lowering the processor speed, or by lowering the  
processor speed first, then if necessary turning  
on the fan. Both of these functions are controlled  
through the Power Options.  
When the processor's temperature falls within  
normal range, the fan and the processor  
operation will return to its standard speed.  
If the processor's temperature reaches an  
unacceptably high level with either setting, the  
computer automatically shuts down to prevent  
any damage. In this instance all unsaved data in  
memory will be lost.  
TOSHIBA Password Utility  
The TOSHIBA Password Utility provides two levels of password security:  
User and Supervisor.  
Passwords set by the TOSHIBA Password Utility function are different from  
the Windows password.  
User Password  
To start the utility, click the following items:  
Desktop -> Desktop Assist -> Tools & Utilities -> Password Utility ->  
User Password  
User authentication may be required to validate user rights when using  
TOSHIBA Password Utility to delete or change passwords, etc.  
Set (button)  
Click this button to register a password. After a password is set, you  
will be prompted to enter it when you start the computer.  
After you set the password, a dialog box will be displayed asking  
whether you want to save it to other media. If you forget the password,  
you can open the password file on another computer. Be sure to keep  
the media in a safe place.  
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When entering the character string to register the password, enter  
from the keyboard character by character and do not enter as ASCII  
code or copy-and-paste the character string. In addition, ensure that  
the registered password is correct by outputting the character string to  
the password file.  
When entering a password, do not enter any characters (for example  
"!" or "#") produced by pressing the SHIFT or ALT keys.  
Delete (button)  
Click this button to delete a registered password. Before you can  
delete a password, you must first enter the current password correctly.  
Change (button)  
Click this button to change a registered password. Before you can  
change a password, you must first enter the current password  
correctly.  
Owner String(text box)  
You can use this box to associate text with the password. After you  
enter text, click Apply or OK. When the computer is started, this text  
will be displayed together with the prompt asking you to enter a  
password.  
You can launch the BIOS setup utility to set, change or delete the HDD  
Password or HDD Master Password.  
Please refer to TOSHIBA Setup Utility section for further information.  
If you forget your HDD User Password, TOSHIBA will NOT be able to  
assist you, and your HDD will be rendered COMPLETELY and  
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held  
responsible for any loss of any data, any loss of use or access to your  
HDD, or for any other losses to you or any other person or  
organization that result from the loss of access to your HDD. If you  
can’t accept this risk, don’t register the HDD User Password.  
When saving the HDD User Password shut down or restart the  
computer. If the computer is not shut down or restarted, the saved  
data may not be correctly reflected. For more information on shutting  
down or restarting the computer, refer to Turning on the power.  
Supervisor Password  
If you set a Supervisor Password, some functions might be restricted when  
a user logs on with the User Password. To set a Supervisor Password:  
Desktop -> Desktop Assist -> Tools & Utilities -> Password Utility ->  
Supervisor Password  
This utility lets you do the following:  
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Register or delete the Supervisor Password.  
Specify restrictions for general users.  
Starting the computer using a password  
If you have already registered a user password, there is one way to start  
the computer:  
Enter the password manually.  
The password is necessary only if the computer was shut down in  
Hibernation mode or boot mode. It is not needed in Sleep mode and  
Restart.  
To enter a password manually, follow the steps as detailed below:  
1. Turn on the power as described in the Getting Started section. The  
following message will appear in the screen:  
Password=  
At this point, the function keys do not work. They will function after you  
enter the password.  
2. Enter the Password.  
3. Press ENTER.  
If you enter the password incorrectly three times in a row, or if you don’t  
enter the password within 1 minute, the computer shuts off. In this case,  
some features that can power on the computer automatically (Wake-up on  
LAN, Task Scheduler, etc) may not work. You must turn the computer back  
on to retry password entry.  
TOSHIBA System Settings  
TOSHIBA System Settings is the TOSHIBA configuration management tool  
available through the Windows operating system.  
To run TOSHIBA System Settings, click Desktop -> Desktop Assist ->  
Tools & Utilities -> System Settings.  
The TOSHIBA System Settings window contains a number of tabs to allow  
specific functions of the computer to be configured.  
In addition there are also three buttons: OK, Cancel and Apply.  
OK  
Accepts your changes and closes the TOSHIBA  
System Settings window.  
Cancel  
Apply  
Closes the window without accepting your  
changes.  
Accepts all your changes without closing the  
TOSHIBA System Settings window.  
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Some options shown in grey are possible to confirm their status.  
TOSHIBA System Settings screen may have the following tabs:  
General—Allows you to view the current BIOS version or change  
certain settings back to their default values  
Sleep and Charge—Allows you to set advanced features for sleep  
mode, hibernate mode, and shutdown state.  
Display—Allows you to select the internal LCD and/or external monitor  
when the computer boots up  
Boot Options—Allows you to change the sequence in which your  
computer searches the drives for the operating system  
Keyboard—Allows you to access the wake-on keyboard function, or to  
configure the function keys  
USB—Allows you to set conditions for USB  
SATA—Allows you to set conditions for SATA  
LAN—Allows you to set conditions for LAN  
The settings or options explained here may vary depending on the model  
you purchased.  
After you changed the settings, a dialog box may appear to prompt you that  
the changes will take effect after the computer is restarted. Make sure to  
restart your computer immediately to apply these changes.  
USB Charge  
Your computer can supply USB Bus power (DC5V) to the USB port.  
The port with the icon ( ) (hereinafter called "compatible port") supports  
the following feature:  
USB Sleep and Charge  
System ON CDP Charge  
USB Sleep and Charge  
You can use the Sleep and Charge function to charge certain USB-  
compatible external devices such as mobile phones or portable digital  
music players. Your computer can supply USB bus power (DC5V) to the  
compatible port even when the computer is turned OFF. "Power OFF"  
includes Sleep Mode, Hibernation Mode or shutdown state.  
To set USB Sleep and Charge feature, click Desktop -> Desktop Assist -  
> Tools & Utilities -> System Settings -> Sleep and Charge.  
Move the slider to enable or disable the Sleep and Charge function.  
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The Sleep and Charge function may not work with certain external  
devices even if they are compliant with the USB specification. In those  
cases, turn the power of the computer ON to charge the device.  
When Sleep and Charge function is enabled, USB bus power (DC5V)  
will be supplied to compatible ports even when the power of the  
computer is turned OFF. USB bus power (DC5V) is similarly supplied  
to the external devices which are connected to the compatible ports.  
However, some external devices cannot be charged solely by  
supplying USB bus power (DC5V). As for the specifications of the  
external devices, please contact the device manufacturer or check the  
specifications of the external devices thoroughly before use.  
Using the sleep and charge function to charge external devices will  
take longer than charging the devices with their own chargers.  
If Sleep and Charge function is enabled, the computer’s battery will  
discharge during hibernation or when the computer is turned off. It is  
recommended that you connect the AC adaptor to the computer while  
using Sleep and Charge function.  
External devices connected to the USB bus power (DC5V) function  
that interfaces with the power ON/OFF of the computer may always be  
in an operational state.  
When there is a current overflow of the external devices connected to  
the compatible ports, USB bus power (DC5V) supply may be stopped  
for safety reasons.  
When Sleep and Charge function is enabled, the USB Wakeup  
function may not work for compatible ports. In that case, if there is a  
USB port that does not have the Sleep and Charge function, attach  
the mouse or keyboard to it. If all USB ports have the Sleep and  
Charge function, change to disable Sleep and Charge function. The  
USB Wakeup function will now work, but the Sleep and Charge  
function will be disabled.  
Metal paper clips or hair pins/clips will generate heat if they come into  
contact with USB ports. Do not allow USB ports to come into contact with  
metal products, for example when carrying the computer in your bag.  
Your PC has multiple charging modes so that many different USB devices  
can be supported for Sleep and Charge function.  
Auto Mode (Default) is suitable for a wide range of digital audio players.  
While using Auto Mode, your computer can supply USB bus power at  
maximum 2.0A to the compatible ports while the computer is turned off.  
When USB device cannot be charged by Auto Mode, change to Alternate  
Mode.  
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This function may not be able to be used with some connected external  
devices even if the appropriate mode is selected. In this situation, disable  
and stop using this function.  
Some external devices cannot use Auto Mode. As for the specifications of  
the external devices, please contact the device’s manufacture or check the  
specifications of the external device thoroughly before use.  
Always use the USB cable that was included with your USB device.  
Function under Battery Mode  
This option can be used to enable/disable sleep and charge under battery  
mode. It also displays the remaining battery capacity.  
Move the slider to enable or disable this function.  
Enabled  
Enables Sleep and Charge function under battery  
mode.  
Disabled  
Enables Sleep and Charge function only when  
the AC adaptor is connected.  
Disable features when Specifies the lower limit of remaining battery life  
the battery level  
reaches  
by moving the slider bar. If the remaining battery  
life falls below the setting, the Sleep and Charge  
function will be stopped.  
This setting is only available when the Function  
under Battery Mode is enabled.  
System ON CDP Charge  
This function enable/disable CDP (Charging Downstream Port) to use rapid  
USB charge while the computer is powered on. When "System ON CDP  
Charge Mode" is enabled, your computer can supply USB bus power  
(DC5V, 1.5A) to the compatible ports while the computer is turned on.  
To set System ON CDP Charge Mode, click Desktop -> Desktop Assist -  
> Tools & Utilities -> System Settings -> USB.  
Enabled  
Rapid USB battery charge at maximum 1.5A  
while PC is powered On.  
Disabled  
Conventional USB battery charge while PC is  
powered On.  
The "System ON CDP Charge Mode" may not work with certain external  
devices even if they are compliant with the USB specifications. In those  
cases, use a USB port without "USB Sleep and Charge function" or disable  
“System ON CDP Charge Mode”.  
It is recommended that AC adaptor be connected to the computer while  
supplying USB bus power (DC5V, 1.5A).  
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When your computer battery capacity is too low to continue, "System ON  
CDP Charge Mode" may not work. In those cases, connect the AC adaptor  
and reboot the computer.  
Always use the USB cable that was included with your USB device.  
When "System ON CDP Charge Mode" or “USB Sleep and Charge  
function” is enabled, the “USB Wakeup” function may not work. In that  
case, use a USB port without "USB Sleep and Charge function" or disable  
both “System ON CDP Charge Mode” and “USB Sleep and Charge  
function”.  
TOSHIBA Media Player by sMedio TrueLink+  
Please be aware of the following limitations when you use the TOSHIBA  
Media Player by sMedio TrueLink+:  
Notes on use  
This software is a multimedia player which can be used to play back video,  
music and photo.  
It is recommended that the AC adaptor be connected while TOSHIBA  
Media Player is running. Power saving features may interfere with  
smooth playback. When TOSHIBA Media Player is used with a battery  
power, set the Power Options to "Balance".  
The screen saver is disabled while TOSHIBA Media Player is playing  
a video file or slideshows of photos.  
The computer will not enter Sleep, Hibernation and shut-down mode  
automatically, while TOSHIBA Media Player is running.  
The display automatic power off function is disabled while TOSHIBA  
Media Player is playing a video file or slideshows of photos.  
The Resolution+ function was specially adjusted for the internal  
monitor. Hence, please turn OFF Resolution+ when viewing on  
external monitor.  
The Resolution+ feature for video playback is supported only on some  
models. Resolution+ can only be enabled for video/photo playback if  
Enhance Video/Photo Quality in the settings is displayed. Resolution  
+ can be enabled only for photo playback if Enhance Photo Quality  
in the settings is displayed.  
Playback of high bit rate content may cause frame dropping, audio  
skipping or decrease in computer performance.  
The above problems could be remedied by turning Resolution+ off.  
Tap/click the Refresh button on app commands to refresh the content  
displayed on Library Screen. It won’t be refreshed automatically.  
If sleep, hibernation, shutdown or reboot operation is in process during  
uploading the files to SkyDrive, the operation will not be properly  
completed.  
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This app doesn’t support to playback content protected by DRM. If you  
try to play DRM protected content with Resolution+ On state, this app  
may be closed.  
Photos uploaded to SkyDrive are limited to a maximum resolution of  
2048 x 2048 pixels. Any photo over that resolution will be scaled  
proportionally to a maximum size of 2048 x 2048 pixels.  
This app doesn't support DMS.  
The playback of some media files may not be normal by this player.  
This may also happen when using Windows Media Player and Video  
app.  
User Interface and operational procedures might differ depending on  
the application version. Please refer to the Help of TOSHIBA Media  
Player by sMedio TrueLink+ for details.  
Opening TOSHIBA Media Player by sMedio TrueLink+  
Manual  
The features and operations about TOSHIBA Media Player are explained  
in the TOSHIBA Media Player Manual.  
Use the following procedure to open TOSHIBA Media Player Online help:  
When TOSHIBA Media Player is running, click Help of the Settings charm.  
TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor application proactively monitors a  
number of system functions such as power consumption, battery health (for  
models with battery) and the system cooling, informing you of significant  
system conditions. This application recognizes the system and individual  
component serial numbers, and will track specific activities related to the  
computer and their usage.  
The collected information includes device operation time and number of  
actuations or status changes (i.e.: number of power button and FN key  
combination uses, AC adaptor, battery (for models with battery), LCD, fan,  
HDD/SSD, sound volume, wireless communication functionalities and USB  
information), date of initial system use, and also computer and device  
usage (i.e.: power settings, battery temperature and recharging (for models  
with battery), CPU, memory, backlight illumination time, and temperatures  
for various devices). The collected information is not limited to the  
examples specified here. The stored data uses a very small portion of the  
total hard disk capacity, approximately 10MB or less per year.  
This information is used to identify and provide a notification of system  
conditions which may effect the performance of your TOSHIBA computer. It  
may also be used to help diagnose problems should the computer require  
service by TOSHIBA or TOSHIBA's authorized service providers.  
Additionally, TOSHIBA may also use this information for quality assurance  
analysis.  
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Subject to the use restrictions above, the data on the internal storage drive  
logged may be transferred to entities located outside of your country or  
region of residence (e.g., European Union). Those countries may or may  
not have the same data protection laws or data protection levels as  
required by your home country or region.  
You may disable the TOSHIBA PC Health Monitor at any time by  
uninstalling the software via Uninstall a program in the Control Panel.  
Doing so will automatically delete all collected information from the internal  
storage drive.  
The TOSHIBA PC Health Monitor software does not extend or modify  
TOSHIBA's obligations under its standard limited warranty in any way.  
TOSHIBA's standard limited warranty terms and limitations apply.  
Starting the TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor can be opened by clicking Desktop ->  
Desktop Assist -> Support & Recovery -> PC Health Monitor.  
The TOSHIBA PC Health Monitor main screen will be displayed.  
This utility may be disabled by default on your computer. You can enable it  
by clicking Please click here to enable TOSHIBA PC Health Monitor.  
The "PC Health Monitor Software Notice & Acceptance" screen will be  
displayed. Please carefully read the information displayed. Selecting  
ACCEPT and clicking OK will enable the program. By enabling the  
TOSHIBA PC Health Monitor software, you agree with these terms and  
conditions and to the use and sharing of the collected information. Once  
the program is enabled, the TOSHIBA PC Health Monitor screen is  
displayed, and the program will begin monitoring system functions and  
collecting information.  
A message will be displayed if any changes which may interfere with the  
operation of the program are detected. Follow the instructions displayed on  
screen in the message.  
TOSHIBA Setup Utility  
TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu-  
based user interface so that you can easily view and change BIOS  
settings.  
To enter the BIOS setup utility, follow the steps below:  
1. Save your work.  
2. In the Settings charm, click Power and then select Restart.  
3. Hold down the Volume down button until TOSHIBA Setup Utility is  
loaded.  
If TOSHIBA Keyboard Dock is connected, the BIOS setup utility can also  
be launched through the keyboard operation.  
1. Save your work.  
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2. In the Settings charm, click Power and then select Restart.  
3. Hold down the F2 key and then release this key one second after the  
computer is power on.  
To save the changes and exit the utility, press the F10 key and proceed by  
selecting Yes with the keyboard dock or select Exit -> Exit Saving  
Changes -> Yes. The computer will restart immediately.  
Navigating the utility  
TOSHIBA Setup Utility can be navigated through the touch screen.  
Some buttons on the computer are also designated to execute the  
corresponding key function on the keyboard dock. Details are described as  
follows:  
Button  
Key  
Function  
Windows  
Enter key  
Proceed or confirm  
operation  
Volume up  
Up arrow key  
Select an item  
Select an item  
Volume down  
Down arrow key  
System Recovery  
There is a hidden partition allocated on the Hard Disk Drive for the System  
Recovery Options in the event of a problem.  
You can also create recovery media and restore the system.  
The following items will be described in this section:  
Creating Recovery Media  
Restoring the pre-installed software from your created Recovery  
Media  
Restoring the pre-installed software from the Recovery Hard Disk  
Drive  
Creating Recovery Media  
This section describes how to create Recovery Media.  
Be sure to connect the AC adaptor when you create Recovery Media.  
Be sure to close all other software programs except the Recovery  
Media Creator.  
Do not run software such as screen savers which can put a heavy  
load on the CPU.  
Operate the computer at full power.  
Do not use power-saving features.  
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Do not write to the media when the virus check software is running.  
Wait for it to finish, then disable virus detection programs including any  
software that checks files automatically in the background.  
Do not use utilities, including those intended to enhance Hard Disk  
Drive access speed. They may cause unstable operation and damage  
data.  
Do not shut down/log off or Sleep/Hibernate while writing or rewriting  
the media.  
Set the computer on a level surface and avoid places subjected to  
vibrations such as airplanes, trains, or cars.  
Do not use on an unstable surface such as a stand.  
A recovery image of the software on your computer is stored on the Hard  
Disk Drive, and can be copied to either disc media or USB Flash Memory  
by using the following steps:  
1. Select either blank disc or USB Flash Memory.  
The application will allow you to choose from a variety of different  
media onto which the recovery image can be copied including disc  
media and USB Flash Memory.  
Please note that some of the disc media may not be compatible with  
the external optical disc drive connected to your computer. You should  
therefore verify the optical disc drive supports the blank media you  
have chosen before proceeding.  
USB Flash Memory will be formatted and all the data in the USB Flash  
Memory will be lost when proceeding.  
2. Turn on your computer and allow it to load the Windows operating  
system from the Hard Disk Drive as normal.  
3. Insert the first blank disc into the external optical disc tray, or insert the  
USB Flash Memory into one available USB port.  
4. Click Desktop -> Desktop Assist -> Support & Recovery ->  
Recovery Media Creator.  
5. After Recovery Media Creator starts, select the type of media and the  
title you wish to copy, and then click the Create button.  
Restoring the pre-installed software from your created  
Recovery Media  
If the pre-installed files are damaged, you are able to use the Recovery  
Media you have created to restore the computer to the state it was in when  
you originally received it. To perform this restoration, follow the steps  
below:  
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When you reinstall the Windows operating system, the hard disk will  
be reformatted and all data will be lost.  
Please make sure to use the default Boot Mode option in the BIOS  
setup utility before restoring.  
1. Launch the BIOS setup utility.  
Please refer to TOSHIBA Setup Utility section for further information.  
In the BIOS setup screen, select Advanced -> System Configuration  
-> Boot Mode -> UEFI Boot(Default).  
If you set the Boot Mode as CSM Boot, the recovery media created by  
Recovery Media Creator will NOT be able to restore.  
If you create a recovery image using advanced recovery tools from  
Control Panel, please also make sure to use the default Boot Mode  
option (UEFI Boot) in the BIOS setup utility before restoring.  
1. Insert the Recovery Media into the external Optical Disc Drive or insert  
the recovery USB Flash Memory into one available USB port.  
2. In the Settings charm, click Power and then select Restart.  
3. Hold down the F12 key and then release this key one second after the  
computer is power on.  
In tablet mode, hold down the Volume up button until the Boot menu  
is loaded.  
4. Use the Volume up and the Volume down button to select the  
appropriate option from the menu according to your actual recovery  
media and press the Windows button to confirm the selection.  
5. A menu will be displayed from which you should follow the on-screen  
instructions.  
If you have previously chosen to remove the recovery partition and are  
trying to create "Recovery Media", you will see the following message: "The  
Recovery Media Creator can not be launched because there is no recovery  
partition."  
When there is no recovery partition, the Recovery Media Creator cannot  
make Recovery Media.  
However, if you have already created a "Recovery Media", you can use it  
to restore the recovery partition.  
If you have not created "Recovery Media", please contact TOSHIBA  
support for assistance.  
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Restoring the pre-installed software from the  
Recovery Hard Disk Drive  
A portion of the total Hard Disk Drive space is configured as a hidden  
recovery partition. This partition stores files which can be used to restore  
pre-installed software in the event of a problem.  
If you subsequently set up your Hard Disk Drive again, do not change,  
delete or add partitions in a manner other than specified in the manual,  
otherwise you may find that space for the required software is not  
available.  
In addition, if you use a third-party partitioning program to reconfigure the  
partitions on your Hard Disk Drive, you may find that it becomes impossible  
to setup your computer.  
Make sure that the AC adaptor is connected during the restoring process.  
When you reinstall the Windows operating system, the hard disk may be  
reformatted and all data may be lost.  
1. In the Settings charm, click Power and then select Restart.  
2. Hold down 0 (zero) key and then release this key one second after the  
computer is power on. Choose Yes if you want to continue.  
In tablet mode, hold down the Volume up button until the Boot menu  
is loaded and then select HDD Recovery.  
3. Select Troubleshoot.  
4. Select Reset your PC.  
5. Follow the on screen instructions to finish the recovery.  
You can also perform the restoration through PC settings in the operating  
system:  
1. Click the Settings charm and click Change PC settings.  
2. Click Update and recovery under PC settings and then click  
Recovery.  
3. Click Get started under Remove everything and reinstall Windows.  
4. Follow the on screen instructions to finish the recovery.  
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Chapter 6  
Troubleshooting  
TOSHIBA has designed this computer for durability, however, should  
problems occur you are able to use the procedures detailed in this chapter  
to help determine the cause.  
All users should become familiar with this chapter as knowing what might  
go wrong can help prevent problems from occurring in the first place.  
Problem solving process  
Resolving problems will be much easier if you observe the following  
guidelines:  
Stop immediately when you recognize a problem exists as taking  
further action may result in data loss or damage, or you may destroy  
valuable problem related information that can help solve the problem.  
Observe what is happening - write down what the system is doing and  
what actions you performed immediately before the problem occurred.  
Make a screenshot of the current display.  
Please also be aware that the questions and procedures described in this  
chapter are meant only as a guide, they are not definitive problem solving  
techniques. In reality many problems can be solved simply, but a few may  
require help from TOSHIBA Support - if you find you need to consult  
others, be prepared to describe the problem in as much detail as possible.  
Preliminary checklist  
You should always consider the simplest solution first - the items detailed  
in this checklist are easy to fix and yet can cause what appears to be a  
serious problem:  
Make sure you turn on all peripheral devices before you turn on the  
computer - this includes your printer and any other external device you  
are using.  
Before you attach an external device you should first turn the  
computer off, then when you turn the computer back on again it will  
recognize the new device.  
Make sure all optional accessories are configured properly in the  
computer's setup program and that all required driver software has  
been loaded (please refer to the documentation included with the  
optional accessories for further information on its installation and  
configuration).  
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Check all cables to ensure they are correctly and firmly attached to the  
computer - loose cables can cause signal errors.  
Inspect all connecting cables for loose wires and all connectors for  
loose pins.  
Always try to make detailed notes of your observations and keep them in a  
permanent error log - this will help you to describe your problems to  
TOSHIBA Support. In addition, if a problem recurs, the log you have made  
will help to identify the problem faster.  
Analyzing the problem  
Sometimes the computer will give you clues that can help you identify why  
it is malfunctioning. In view of this you should keep the following questions  
in mind:  
Which part of the computer is not operating properly - keyboard, Hard  
Disk Drive, display panel, Touch Pad, Touch Pad control buttons - as  
each device will produce different symptoms.  
Check the options within the operating system to ensure that its  
configuration is set properly.  
What appears on the display? Does it display any messages or  
random characters? Make a screenshot of the current display and, if  
possible, look up the messages in the documentation included with the  
computer, software or operating system.  
Check that all connecting cables are correctly and firmly attached as  
loose cables can cause erroneous or intermittent signals.  
Do any indicators light, if so, which ones, what color are they and do  
they stay on or blink? Write down what you see.  
Do you hear any beeps, if so how many, are they long or short and are  
they high pitched or low pitched? In addition, is the computer making  
any unusual noises? Write down what you hear.  
Record your observations so you can describe them in detail to TOSHIBA  
Support.  
Software  
The problems may be caused by your software  
or disk. If you cannot load a software package,  
the media may be damaged or the program  
might be corrupted - in these instances try  
loading another copy of the software if possible.  
If an error message appears while you are using  
a software package you should refer to the  
documentation supplied with it as this will usually  
include a problem solving section or a summary  
of error messages.  
Next, you should check any error messages  
against the operating system documentation.  
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Hardware  
If you cannot find a software problem, you should  
then check the setup and configuration of your  
hardware. First run through the items in the  
preliminary checklist as described previously  
then, if you still cannot correct the problem, try to  
identify the source - the next section provides  
checklists for individual components and  
peripherals.  
Before using a peripheral device or application software that is not an  
authorized TOSHIBA part or product, make sure the device or software can  
be used with your computer. Use of incompatible devices may cause injury  
or may damage your computer.  
If something goes wrong  
Your computer does not respond to the keyboard commands  
If an error occurs and the computer does not respond to your keyboard  
commands, follow the steps below:  
Press the power button and hold it down for five seconds. Once the  
computer has turned itself off, wait between ten and fifteen seconds before  
turning the power on again by pressing the power button.  
Your program stops responding  
If you are working with a program that suddenly freezes all operations,  
chances are the program has stopped responding. You can exit the failed  
program without shutting down the operating system or closing other  
programs.  
To close a program that has stopped responding:  
1. Press CTRL, ALT, and DEL simultaneously (once), then click Task  
Manager. The Windows Task Manager window appears.  
2. Select the program you want to close, then click End Task. Closing  
the failed program should allow you to continue working. If it does not,  
continue with the next step.  
3. Close the remaining programs one by one by selecting the program  
name, then End Task. Closing all programs should allow you to  
continue working. If it does not, power off your computer and then  
restart it.  
The computer will not start  
Make sure you attached the AC adaptor and power cord/cable properly.  
If you are using the AC adaptor, check that the wall outlet is working by  
plugging in another device, such as a lamp.  
Verify that the computer is on by looking at the Power indicator.  
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If the indicator is glowing, the computer is on. Also, try turning the computer  
off and then on.  
If you are using an AC adaptor, verify that the computer is receiving power  
from the external power source by looking at the DC IN/Battery indicator. If  
the indicator is glowing, the computer is connected to a live external power  
source.  
The computer will not load advanced options during startup  
The advanced option will be loaded when you hold down one of the  
following keys on the keyboard dock during startup. The equivalent button  
operation in tablet mode are also described.  
Advanced option  
Key & button operations  
BIOS utility  
F2  
while holding down Volume down button,  
press Power button  
Boot menu  
F12  
while holding down Volume up button, press  
Power button  
Recovery options  
0 (zero)  
-
If your computer starts to load the Operating System instead of desired  
advanced options, follow the steps below:  
1. In the Settings charm, click Power and then select Restart.  
2. Hold down the corresponding key and then release this key one  
second after the computer is power on.  
In tablet mode, hold down the corresponding button (no need to press  
Power button) until the advanced option is loaded.  
3. Follow the on-screen instructions to proceed.  
Hardware and system checklist  
This section discusses problems caused by your computer’s hardware or  
attached peripherals. Basic problems may occur in the following areas:  
Power  
USB device  
Keyboard  
Sound system  
External monitor  
Wireless LAN  
Bluetooth  
Internal display panel  
Hard Disk Drive  
Memory Media Card  
Pointing Device  
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Power  
When the computer is not plugged into an AC power outlet, the battery  
pack is the primary power source. However, your computer also has a  
number of other power resources, including an intelligent power supply and  
a Real Time Clock (RTC) battery, all of which are interrelated with any one  
having the ability to produce apparent power problems.  
Overheating power down  
If the processor's temperature reaches an unacceptably high level with  
either setting, the computer will automatically shut down to prevent any  
damage - in this instance all unsaved data in memory will be lost.  
Problem  
Procedure  
Computer shuts  
down automatically  
Leave the computer off until the it reaches room  
temperature. If the computer has reached room  
temperature and it still does not start, or if it starts  
but shuts down quickly, contact TOSHIBA Support.  
AC power  
If you have trouble turning on the computer with the AC adaptor connected  
you should check the status of the DC IN/Battery indicator. Please refer to  
the Power Condition Descriptions section for further information.  
Problem  
Procedure  
AC adaptor doesn’t Check the connections to make sure that the  
power the computer power cord/adaptor is firmly connected to the  
computer and a working power outlet.  
Check the condition of the cord and terminals. If  
the cord is frayed or damaged it should be  
replaced, while if the terminals are soiled, they  
should be cleaned with a clean cotton cloth.  
If the AC adaptor still does not power the  
computer, you should contact TOSHIBA Support.  
Battery  
If you suspect a problem with the battery, you should check the status of  
the Battery indicator.  
Problem  
Procedure  
Battery doesn’t  
The battery may be discharged - connect the AC  
power the computer adaptor to recharge the battery.  
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Problem  
Procedure  
Battery doesn’t  
If the battery is completely discharged, it will not  
charge when the AC begin charging immediately, in these instances you  
adaptor is attached  
should wait a few minutes before trying again. If  
the battery still does not charge, you should check  
that the power outlet the AC adaptor is connected  
to is supplying power - this can be tested by  
plugging another appliance into it.  
Battery doesn’t  
If you frequently recharge a partially charged  
power the computer battery, the battery might not charge to its full  
as long as expected potential - in these instances you should fully  
discharge the battery and then attempt to charge it  
again.  
Check the Power saver option under Select a  
power plan in the Power Options.  
Real Time Clock  
Problem  
Procedure  
The BIOS setting  
and system date/  
time are lost  
The charge in the Real Time Clock (RTC) battery  
has run out - you will need to set the date and time  
in the BIOS setup utility by using the following  
steps:  
1. Launch the BIOS setup utility.  
Please refer to TOSHIBA Setup Utility section  
for further information.  
2. Set the date in the System Date field.  
3. Set the time in the System Time field.  
4. Select Exit -> Exit Saving Changes - a  
confirmation message will be displayed.  
5. Select Yes - the BIOS setup utility will end  
and the computer will restart.  
Keyboard  
Keyboard problems can be caused by the setup and configuration of the  
computer - please refer to the The Keyboard section for further information.  
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Problem  
Procedure  
Output to screen is  
garbled  
Please refer to your software's documentation to  
ensure that it is not remapping the keyboard in any  
way (remapping involves changing or reassigning  
the function of each key).  
If you are still unable to use the keyboard, you  
should contact TOSHIBA Support.  
Internal display panel  
Apparent computer's display panel problems may be related to the  
computer's setup and configuration - please refer to the TOSHIBA System  
Settings section, for further information.  
Problem  
Procedure  
No display  
Press the function keys to adjust the display  
priority, and to make sure it is not set for output to  
an external monitor.  
Markings appear on These marks may have come from contact with the  
the computer's  
display panel  
keyboard and Touch Pad while the display panel  
has been closed. You should try to remove the  
marks by gently wiping the display panel with a  
clean dry cloth or, if this fails, with a good quality  
LCD screen cleaner. In this latter instance you  
should always follow the instructions with the  
screen cleaner and always ensure you let the  
display panel dry properly before closing it.  
Hard Disk Drive  
Problem  
Procedure  
Computer does not  
Check to see whether there is a disc in the external  
boot from Hard Disk optical disc drive - if so remove it and try to start  
Drive  
the computer again.  
If this has no effect, check the Boot Priority  
Options setting within the TOSHIBA System  
Settings.  
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Problem  
Procedure  
Slow performance  
The files on the Hard Disk Drive may be  
fragmented - in this instance you should run the  
disk Defragmentation utility to check the condition  
of your files and the Hard Disk Drive. Please refer  
to the operating system's documentation or online  
Help File for further information on operating and  
using the Defragmentation utility.  
As a last resort you should reformat the Hard Disk  
Drive and then reload the operating system and all  
other files and data. If you are still unable to  
resolve the problem, contact TOSHIBA Support.  
Memory Media Card  
For further information, please refer to Operating Basics.  
Problem Procedure  
Memory media card Remove the memory media card from the  
error occurs  
computer and then reinsert it in order to ensure it is  
firmly connected.  
If the problem persists, then you should refer to the  
documentation supplied with your memory media  
card for further information.  
You cannot write to Remove the memory media card from the  
a memory media  
card  
computer and check to ensure that it is not write  
protected.  
You cannot read a  
file  
Check to ensure the required file is actually on the  
memory media card that is inserted into the  
computer.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
Pointing device  
If you are using a USB mouse, you should also refer to both the USB  
mouse section and the documentation supplied with your mouse.  
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Touch Pad  
Problem  
Procedure  
The Touch Pad does Check the Device Select settings.  
not work  
Click Desktop -> Desktop Assist -> Control  
Panel -> Hardware and Sound -> Mouse.  
On-screen pointer  
In this instance the system might be busy - Try  
does not respond to moving the mouse again after waiting a short  
pointing device  
operation  
while.  
Double-tapping  
(Touch Pad) does  
not work  
In this instance, you should initially try changing  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Desktop ->  
Desktop Assist -> Control Panel ->  
Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Buttons tab.  
3. Set the double-click speed as required and  
click OK.  
The on-screen  
pointer moves too  
fast or too slow  
In this instance, you should initially try changing  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Desktop ->  
Desktop Assist -> Control Panel ->  
Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
The reaction of  
Adjust the touch Sensitivity.  
Touch Pad is either  
too sensitive or not  
sensitive enough  
To access it, click Desktop -> Desktop Assist ->  
Control Panel -> Hardware and Sound ->  
Mouse.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
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USB mouse  
Problem  
Procedure  
On-screen pointer  
In this instance the system might be busy - Try  
does not respond to moving the mouse again after waiting a short  
mouse operation  
while.  
Remove the mouse from the computer and then  
reconnect it to a free USB port in order to ensure it  
is firmly attached.  
Double-clicking does In this instance, you should initially try changing  
not work  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Desktop ->  
Desktop Assist -> Control Panel ->  
Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Buttons tab.  
3. Set the double-click speed as required and  
click OK.  
The on-screen  
pointer moves too  
fast or too slow  
In this instance, you should initially try changing  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Desktop ->  
Desktop Assist -> Control Panel ->  
Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
The on-screen  
pointer moves  
erratically  
The elements of the mouse responsible for  
detecting movement might be dirty - please refer to  
the documentation supplied with the mouse for  
instructions on how to clean it.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
USB device  
In addition to the information in this section, please also refer to the  
documentation supplied with your USB device.  
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Problem  
Procedure  
USB device does not Remove the USB device from the computer and  
work  
then reconnect it to a free port in order to ensure it  
is firmly attached.  
Ensure that any required USB device drivers are  
properly installed - to achieve this you should refer  
to both the device documentation and the  
operating system documentation.  
Sound system  
In addition to the information in this section, please also refer to the  
documentation supplied with your audio device.  
Problem  
Procedure  
No sound is heard  
Press the function keys to increase or decrease  
volume.  
Check the software volume settings.  
Please check to see if Mute is turned to Off  
Check to make sure the headphone connection is  
secure.  
Check within the Windows Device Manager  
application to ensure the sound device is enabled  
and that the device is properly working.  
Annoying sound is  
heard  
In this instance you may be experiencing feedback  
from either the internal microphone or an external  
microphone connected to the computer - please  
refer to Sound System and Video mode for further  
information.  
Volume cannot be adjusted during Windows start  
up or shut down.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
External monitor  
Please also refer to Operating Basics, and to the documentation supplied  
with your monitor for further information.  
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Problem  
Procedure  
Monitor does not  
turn on  
After confirming that the monitor's power switch is  
on, you should check the connections to make  
sure that the power cord/adaptor is firmly  
connected to the monitor and to a working power  
outlet.  
No display  
Try adjusting the contrast and brightness controls  
on the external monitor.  
Press the function key in order to change the  
display priority and ensure that it is not set for the  
internal display only.  
Check to see if the external monitor is connected.  
When the external monitor is set as the primary  
display device in extended desktop mode, it will not  
display when the computer wakes up from Sleep  
Mode if the external monitor has been  
disconnected while in Sleep Mode.  
To keep this from happening, do not disconnect  
the external monitor while the computer is in Sleep  
or Hibernation Mode.  
Remember to turn off the computer before  
disconnecting the external monitor.  
When the display panel and an external monitor  
are set to clone mode and they are turned off by  
the timer, the display panel or the external monitor  
may not display when turned on again.  
If this occurs, press the function key to re-set the  
display panel and external monitor to clone mode.  
Display error occurs Check that the cable connecting the external  
monitor to the computer is firmly attached.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
Wireless LAN  
Problem  
Procedure  
Cannot access  
Wireless LAN  
Make sure the computer's Wireless communication  
function is on.  
If problems persist, contact your LAN  
administrator.  
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Bluetooth  
Problem  
Procedure  
Cannot access  
Bluetooth device  
Check to ensure the computer's Wireless  
Communication function is on.  
Check to ensure the Bluetooth Manager  
application is running on the computer and that  
power to the external Bluetooth device is turned  
on.  
Check to ensure that no optional Bluetooth Adaptor  
is installed in the computer - the built-in Bluetooth  
hardware cannot operate simultaneously with  
another Bluetooth controller.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
TOSHIBA support  
If you require any additional help using your computer or if you are having  
problems operating the computer, you may need to contact TOSHIBA for  
additional technical assistance.  
Before you call  
Some problems you experience may be related to software or the  
operating system so it is important that you investigate other sources of  
assistance first. Before contacting TOSHIBA, try the following:  
Review troubleshooting sections in the documentation supplied with  
your software and/or peripheral devices.  
If a problem occurs when you are running software applications,  
consult the software documentation for troubleshooting suggestions  
and consider calling the software company's technical support  
department for assistance.  
Consult the reseller or dealer from where you purchased your  
computer and/or software - they are your best resource for current  
information and support.  
TOSHIBA technical support  
If you are still unable to solve the problem and suspect that it is hardware  
related, visit TOSHIBA technical support website http://www.toshiba.co.jp/  
worldwide/.  
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Chapter 7  
Appendix  
Specifications  
This section summarizes the computer’s technical specifications.  
Physical Dimensions  
Physical Dimensions shown below do not include parts that extend beyond  
the main body. The physical dimensions may vary depending on the model  
you purchased.  
Size  
331.2 (w) x 215 (d) x 13.9(h) millimeters (tablet only)  
331.2 (w) x 215 (d) x 24.7(h) millimeters (laptop mode)  
(not including parts that extend beyond the main body).  
Environmental Requirements  
Conditions  
Operating  
Ambient temperature Relative humidity  
5°C (41°F) to 35°C  
(95°F)  
20% to 80%  
(noncondensing)  
Non-operating  
-20°C (-4°F) to 60°C  
(140°F)  
10% to 90%  
(noncondensing)  
Wet-bulb temperature 29°C maximum  
Conditions  
Altitude (from sea  
level)  
Operating  
-60 to 3,000 meters  
Non-operating  
-60 to 10,000 meters  
maximum  
Power Requirements  
AC adaptor  
100-240V AC  
50 or 60 Hz (cycles per second)  
19V DC  
Computer  
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AC Power Cord and Connectors  
The power cord’s AC input plug must be compatible with the various  
international AC power outlets and the cord must meet the standards for  
the country/region in which it is used. All cords must meet the following  
specifications:  
Minimum 0.75 mm2  
Wire size:  
Current rating:  
Minimum 2.5 amperes  
Certification agencies  
China:  
CQC  
U.S. and Canada:  
UL listed and CSA certified  
No. 18 AWG, Type SVT or SPT-2  
Australia:  
Japan:  
AS  
DENANHO  
Europe:  
Austria:  
Belgium:  
Denmark:  
Finland:  
France:  
OVE  
Italy:  
IMQ  
CEBEC  
DEMKO  
FIMKO  
LCIE  
The Netherlands:  
Norway:  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden:  
Switzerland:  
United Kingdom:  
Germany:  
VDE  
BSI  
In Europe, two conductors power cord must be VDE type, H05VVH2-F or  
H03VVH2-F and for three conductors power cord must be VDE type,  
H05VV-F.  
For the United States and Canada, two pin plug configuration must be a  
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be  
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical  
code handbook and the Canadian Electrical Code Part II.  
The following illustrations show the plug shapes for the U.S.A. and  
Canada, the United Kingdom, Australia, Europe and China.  
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USA  
United Kingdom  
UL approved  
BS approved  
Australia  
Europe  
AS approved  
Approved by the appropriate  
agency  
Canada  
China  
CSA approved  
CCC approved  
Information for Wireless Devices  
Wireless Technology Interoperability  
The Wireless LAN is compatible with other LAN systems Direct Sequence  
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing  
(OFDM) radio technology, and is compliant to:  
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n  
or Revision a/b/g/n/ac), as defined and approved by the Institute of  
Electrical and Electronics Engineers.  
Bluetooth® Modules are designed to be interoperable with any product with  
Bluetooth wireless technology that is based on Frequency Hopping Spread  
Spectrum (FHSS) radio technology, and is compliant to:  
Bluetooth Specification (depending on the model you purchased), as  
defined and approved by the Bluetooth Special Interest Group.  
Logo certification with Bluetooth wireless technology as defined by the  
Bluetooth Special interest Group.  
This Bluetooth product is not compatible with devices using Bluetooth  
Version 1.0B specifications.  
The wireless devices have not completed verification of connection and  
operation with all devices which are using the Wireless LAN or Bluetooth  
radio technology.  
Bluetooth and Wireless LAN devices operate within the same radio  
frequency range and may interfere with one another. If you use Bluetooth  
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and Wireless LAN devices simultaneously, you may occasionally  
experience a less than optimal network performance or even lose your  
network connection.  
If you should experience any such problem, immediately turn off either one  
of your Bluetooth or Wireless LAN.  
Please visit http://www.pc.support.global.toshiba.com, if you have any  
questions about using Wireless LAN or Bluetooth Module.  
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm  
Wireless Devices and your health  
Wireless products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless products  
however is far much less than the electromagnetic energy emitted by  
wireless devices like for example mobile phones.  
Because Wireless products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes  
Wireless products are safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community and  
result from deliberations of panels and committees of scientists who  
continually review and interpret the extensive research literature.  
In some situations or environments, the use of Wireless products may be  
restricted by the proprietor of the building or responsible representatives of  
the organization. These situations may for example include:  
Using the Wireless products equipment on board of airplanes, or  
In any other environment where the risk of interference to other  
devices or services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices  
in a specific organization or environment (e.g. airports), you are  
encouraged to ask for authorization to use the Wireless device prior to  
turning on the equipment.  
Wireless LAN Technology  
The computer’s wireless communication function supports some wireless  
communication devices.  
Only some models are equipped with both Wireless LAN and Bluetooth  
functions.  
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a  
microwave oven or in areas subject to radio interference or magnetic  
fields. Interference from a microwave oven or other source can disrupt  
Wi-Fi or Bluetooth operation.  
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Turn all wireless functionalities off when near a person who may have  
a cardiac pacemaker implant or other medical electric device. Radio  
waves may affect pacemaker or medical device operation, possibly  
resulting in serious injury. Follow the instruction for your medical  
device when using any wireless functionality.  
Always turn off wireless functionality if the computer is near automatic  
control equipment or appliances such as automatic doors or fire  
detectors. Radio waves can cause malfunction of such equipment,  
possibly resulting in serious injury.  
It may not be possible to make a network connection to a specified  
network name using the ad hoc network function. If this occurs, the  
new network (*) will have to be configured for all computers connected  
to the same network in order to re-enable network connections.  
* Please be sure to use new network name.  
Security  
TOSHIBA strongly recommend that you enable encryption  
functionality, otherwise your computer will be open to illegal access by  
an outsider using a wireless connection. If this occurs, the outsider  
may illegally access your system, eavesdrop, or cause the loss or  
destruction of stored data.  
TOSHIBA is not liable for the loss of data due to eavesdropping or  
illegal access through the wireless LAN and the damage thereof.  
Card Specifications  
Form Factor  
Compatibility  
PCI Express Mini Card  
IEEE 802.11 Standard for Wireless LANs  
Microsoft Windows Networking  
Network Operating  
System  
Media Access  
Protocol  
CSMA/CA (Collision Avoidance) with  
Acknowledgment (ACK)  
Radio Characteristics  
Radio Characteristics of Wireless LAN module may vary according to:  
Country/region where the product was purchased  
Type of product  
Wireless communication is often subject to local radio regulations.  
Although Wireless LAN wireless networking products have been designed  
for operation in the license-free 2.4GHz and 5GHz band, local radio  
regulations may impose a number of limitations to the use of wireless  
communication equipment.  
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Radio Frequency  
Band 5GHz (5150-5850 MHz) (Revision a  
and n)  
Band 2.4GHz (2400-2483.5 MHz) (Revision  
b/g and n)  
The range of the wireless signal is related to the transmit rate of the  
wireless communication. Communications at lower transmit range may  
travel larger distances.  
The range of your wireless devices can be affected when the  
antennas are placed near metal surfaces and solid high-density  
materials.  
Range is also impacted due to "obstacles" in the signal path of the  
radio that may either absorb or reflect the radio signal.  
Radio Frequency Interference Requirements  
This device is restricted to indoor use due to its operation in the 5.15 to  
5.25GHz frequency range.  
High-power radars are allocated as primary users (i.e. priority users) of the  
bands 5.25 to 5.35GHz and 5.65 to 5.85GHz and that these radars could  
cause interference and/or damage to LE-LAN devices.  
Bluetooth wireless technology  
Some computers in this series have Bluetooth wireless communication  
function which eliminates the need for cables between electronic devices  
such as computers, printers and mobile phones. When it is enabled,  
Bluetooth provides the wireless personal area network environment which  
is safe and trustworthy, that is quick and easy.  
You cannot use the computer's built-in Bluetooth functions and an external  
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless  
technology has the following features:  
Security  
Two advanced security mechanisms ensure a high level of security:  
Authentication prevents access to critical data and makes it impossible  
to falsify the origin of a message.  
Encryption prevents eavesdropping and maintains link privacy.  
Worldwide operation  
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,  
which is license-free and compatible with radio systems in most countries  
in the world.  
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Radio links  
You can easily establish links between two or more devices, with these  
links being maintained even if the devices are not within a line-of-sight of  
each other.  
Radio Regulatory Information  
The Wireless device must be installed and used in strict accordance with  
the manufacturer’s instructions as described in the user documentation that  
comes with the product. This product complies with the following radio  
frequency and safety standards.  
Europe  
Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe  
France:  
Italy:  
Outdoor use  
Military Radiolocation use.  
limited to 10mW Refarming of the 2.4GHz band has  
e.i.r.p. within the been ongoing in recent years to  
band  
allow current relaxed regulation Full  
2454-2483.5MHz implementation planned 2012.  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises. For public use, a general  
authorization is required.  
Luxembourg:  
Norway:  
Implemented  
Implemented  
General authorization required for  
network and service supply.  
This subsection does not apply for  
the geographical area within a  
radius of 20 km from the centre of  
Ny-Alesund.  
Russian  
-
Only for indoor applications.  
Federation:  
Restrictions for Use of 5150-5350MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises.  
Luxembourg:  
Implemented  
General authorization required for  
network and service supply.  
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Russian  
Federation:  
Limited  
e.i.r.p 100mW. Permitted to use  
only for indoor applications, closed  
industrial and warehouse areas,  
and on board aircraft.  
1. Permitted to use for local  
networks of aircraft crew  
service communications on  
board aircraft in area of the  
airport and at all stages of  
flight.  
2. Permitted to use for public  
wireless access local networks  
on board aircraft during a flight  
at the altitude not less than  
3000m.  
Restrictions for Use of 5470-5725MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises.  
Luxembourg:  
Implemented  
Limited  
General authorization required for  
network and service supply  
Russian  
Federation:  
e.i.r.p 100mW. Permitted to use  
only for indoor applications, closed  
industrial and warehouse areas,  
and on board aircraft.  
1. Permitted to use for local  
networks of aircraft crew  
service communications on  
board aircraft in area of the  
airport and at all stages of  
flight.  
2. Permitted to use for public  
wireless access local networks  
on board aircraft during a flight  
at the altitude not less than  
3000m.  
To remain in conformance with European spectrum usage laws for  
Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations  
apply for outdoor usage. The user should use the wireless LAN utility to  
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check the current channel of operation. If operation is occurring outside of  
the allowable frequencies for outdoor use, as listed above, the user must  
contact the applicable national spectrum regulator to request a license for  
outdoor operation.  
Canada - Industry Canada (IC)  
This device complies with RSS-210 of the Industry Canada Rules.  
Operation is subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired  
operation.  
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada  
applicable aux appareils radio exempts de licence. Son fonctionnement est  
sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de  
brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage  
reçu, y compris un brouillage susceptible de provoquer un fonctionnement  
indésirable.  
Les dispositifs fonctionnant dans la bande 5.15-5.25GHz sont réservés  
uniquement pour une utilisation à l'intérieur afin de réduire les risques de  
brouillage préjudiciable aux systèmes de satellites mobiles utilisant les  
mêmes canaux.  
Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de  
haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont la  
priorité) pour les bandes 5.25-5.35GHz et 5.65-5.85GHz et que ces radars  
pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-  
EL.  
The term “IC” before the equipment certification number only signifies that  
the Industry Canada technical specifications were met.  
USA-Federal Communications Commission (FCC)  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation.  
Refer to the FCC information section for the detailed information.  
This device and its antenna(s) must not be co-located or operating in  
conjunction with any other antenna or transmitter.  
The radiated output power of the Wireless device is far below the FCC  
radio frequency exposure limits. Nevertheless, the Wireless device shall be  
used in such a manner that the potential for human contact during normal  
operation is minimized.  
The installer of this radio equipment must ensure that the antenna is  
located or pointed such that it does not emit RF field in excess of Health  
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Canada limits for the general population; consult Safety Code 6, obtainable  
from Health Canada’s website www.hc-sc.gc.ca  
Taiwan  
Article 12  
Article 14  
Without permission granted by the NCC, any  
company, enterprise, or user is not allowed to  
change frequency, enhance transmitting power or  
alter original characteristic as well as performance  
to an approved low power radio frequency devices.  
The low power radio-frequency devices shall not  
influence aircraft security and interfere legal  
communications;  
If found, the user shall cease operating  
immediately until no interference is achieved.  
The said legal communications means radio  
communications is operated in compliance with the  
Telecommunications Act.  
The low power radio-frequency devices must be  
susceptible with the interference from legal  
communications or ISM radio wave radiated  
devices.  
Australia and New Zealand regulatory compliance  
This equipment incorporates a radio transmitting device, in normal use a  
separation distance of 20cm will ensure radio frequency exposure levels  
complies with the Australian and New Zealand Standards.  
Using this equipment in Japan  
In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station  
and specified low-power radio station).  
1. Important notice  
The frequency bandwidth of this equipment may operate within the same  
range as industrial devices, scientific devices, medical devices, microwave  
ovens, licensed radio stations and non-licensed specified low-power radio  
stations for mobile object identification systems (RFID) used in factory  
production lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with any  
of the equipment listed above.  
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2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location of  
use, or turn off the source of emissions.  
3. Contact an authorized TOSHIBA service provider if you have  
problems with interference caused by this product to Other Radio  
Stations.  
2. Indication for Wireless LAN  
The indication shown below appears on this equipment.  
(1)(2) (3)(4)  
(5)  
1. 2.4 : This equipment uses a frequency of 2.4GHz.  
2. DS : This equipment uses DS-SS modulation.  
3. OF : This equipment uses OFDM modulation.  
4. 4 : The interference range of this equipment is less than 40m.  
5.  
: This equipment uses a frequency bandwidth from 2,400MHz  
to 2,483.5MHz. It is possible to avoid the band of mobile object  
identification systems.  
3. Indication for Bluetooth  
The indication shown below appears on this equipment.  
(1) (2) (3)  
(4)  
1. 2.4 : This equipment uses a frequency of 2.4 GHz.  
2. FH : This equipment uses FH-SS modulation.  
3. 1 : The interference range of this equipment is less than 10m.  
4.  
: This equipment uses a frequency bandwidth from 2,400 MHz  
to 2,483.5 MHz. It is impossible to avoid the band of mobile object  
identification systems.  
4. About the JEITA  
5GHz Wireless LAN supports W52/W53/W56 Channel.  
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Device Authorization  
This device obtains the Technical Regulation Conformity Certification and it  
belongs to the device class of radio equipment of low-power data  
communication system radio station stipulated in the Telecommunications  
Business Law of Japan.  
Intel® Centrino® Wireless-N 7260 Wireless LAN and Bluetooth  
The Name of the radio equipment: 7260HMW BN  
DSP Research, Inc.  
Approval Number: D130020003  
Atheros QCWB335 Wireless Network Adapter b/g/n and Bluetooth  
The Name of the radio equipment: QCWB335  
DSP Research, Inc.  
Approval Number: D120156003  
Intel® Centrino® Wireless-AC 3160 Wireless LAN and Bluetooth  
The Name of the radio equipment: 3160HMW  
DSP Research, Inc.  
Approval Number: D130091003  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
Radio approvals for wireless devices  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
If you use this equipment in the countries/regions which are not listed in the  
table below, please contact TOSHIBA Support.  
As of August 2013  
Austria  
Belgium  
Czech Rep  
France  
Bulgaria  
Denmark  
Germany  
Iceland  
Canada  
Estonia  
Greece  
India  
Cyprus  
Finland  
Hong Kong  
Indonesia  
Korea  
Hungary  
Ireland  
Italy  
Japan  
Latvia  
Liechtenstein  
Monaco  
Poland  
Lithuania  
Netherlands  
Portugal  
Luxemburg  
Norway  
Malta  
Philippines  
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Romania  
Sweden  
Slovak Republic  
Switzerland  
Slovenia  
UK  
Spain  
USA  
Legal Footnotes  
Non-applicable Icons  
Certain computer chassis are designed to accommodate all possible  
configurations for an entire product series. Therefore, please be aware that  
your selected model may not have all the features and specifications  
corresponding to all of the icons or switches shown on the computer  
chassis.  
CPU  
Central Processing Unit (CPU) Performance Legal Footnotes.  
CPU performance in your computer product may vary from specifications  
under the following conditions:  
use of certain external peripheral products  
use of battery power instead of AC power  
use of certain multimedia, computer generated graphics or video  
applications  
use of standard telephone lines or low speed network connections  
use of complex modeling software, such as high end computer aided  
design applications  
use of several applications or functionalities simultaneously  
use of computer in areas with low air pressure (high altitude >1,000  
meters or >3,280 feet above sea level)  
use of computer at temperatures outside the range of 5°C to 30°C  
(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature  
references are approximate and may vary depending on the specific  
computer model - contact TOSHIBA support for details).  
CPU performance may also vary from specifications due to design  
configuration.  
Under some conditions, your computer product may automatically shut-  
down. This is a normal protective feature designed to reduce the risk of lost  
data or damage to the product when used outside recommended  
conditions. To avoid risk of lost data, always make back-up copies of data  
by periodically storing it on an external storage medium. For optimum  
performance, use your computer product only under recommended  
conditions. Read additional restrictions in your product documentation.  
Contact TOSHIBA technical service and support, refer to TOSHIBA support  
section for more information.  
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64-Bit Computing  
Certain 32-bit device drivers and/or applications may not be compatible  
with a 64-bit CPU/operating system and therefore may not function  
properly.  
Memory (Main System)  
Part of the main system memory may be used by the graphics system for  
graphics performance and therefore reduce the amount of main system  
memory available for other computing activities. The amount of main  
system memory allocated to support graphics may vary depending on the  
graphics system, applications utilized, system memory size and other  
factors.  
Battery Life  
Battery life may vary considerably depending on product model,  
configuration, applications, power management settings and features  
utilized, as well as the natural performance variations produced by the  
design of individual components. Published battery life numbers are  
achieved on select models and configurations tested by TOSHIBA at the  
time of publication. Recharge time varies depending on usage. Battery may  
not charge while computer is consuming full power.  
After going through many charge and discharge cycles, the battery will lose  
its ability to perform at maximum capacity and will need to be replaced.  
This is a normal phenomenon for all batteries. To purchase a new battery  
pack, see the accessories information that is shipped with your computer.  
Hard Disk Drive (HDD) Capacity  
1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.  
The computer operating system, however, reports storage capacity using  
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and  
therefore shows less storage capacity. Available storage capacity will also  
be less if the product includes one or more pre-installed operating systems,  
such as Microsoft Operating System and/or pre-installed software  
applications, or media content. Actual formatted capacity may vary.  
LCD  
Over a period of time, and depending on the usage of the computer, the  
brightness of the LCD screen will deteriorate. This is an intrinsic  
characteristic of LCD technology.  
Maximum brightness is only available when operating in AC power mode.  
Screen will dim when the computer is operated on battery power and you  
may not be able to increase the brightness of the screen.  
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Graphics Processing Unit (GPU)  
Graphics processing unit (GPU) performance may vary depending on  
product model, design configuration, applications, power management  
settings and features utilized. GPU performance is only optimized when  
operating in AC power mode and may decrease considerably when  
operating in battery power mode.  
Total Available Graphics Memory is the total of, as applicable, Dedicated  
Video Memory, System Video Memory and Shared System Memory.  
Shared System Memory will vary depending on system memory size and  
other factors.  
Wireless LAN  
The transmission speed over the wireless LAN and the distance over which  
wireless LAN can reach may vary depending on surrounding  
electromagnetic environment, obstacles, access point design and  
configuration, and client design and software/hardware configurations.  
The actual transmission speed will be lower than the theoretical maximum  
speed.  
Copy Protection  
Applicable copy protection standards included in certain media may  
prevent or limit recording or viewing of the media.  
Glossary  
The terms in this glossary cover topics related to this manual. Alternate  
naming is included for reference.  
Abbreviations  
AC:  
Alternating Current  
AMT:  
ASCII:  
Intel Active Management Technology  
American Standard Code for Information  
Interchange  
BIOS:  
BD-ROM:  
bps:  
Basic Input/output System  
Blu-ray Disc Read-only Memory  
bits per second  
CD:  
Compact Disc  
CD-ROM:  
CD-RW:  
CMOS:  
CPU:  
Compact Disc Read-only Memory  
Compact Disc-rewritable  
Complementary Metal-oxide Semiconductor  
Central Processing Unit  
Direct Current  
DC:  
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DDR:  
Double Data Rate  
DIMM:  
Dual Inline Memory Module  
Digital Versatile Disc  
DVD:  
DVD-R:  
DVD-RAM:  
DVD-R DL:  
DVD-ROM:  
DVD-RW:  
DVD+R DL:  
FAT:  
Digital Versatile Disc-recordable  
Digital Versatile Disc-random Access Memory  
Digital Versatile Disc Recordable Dual Layer  
Digital Versatile Disc-read Only Memory  
Digital Versatile Disc-rewritable  
Digital Versatile Disc Recordable Double Layer  
File Allocation Table  
FCC:  
Federal Communications Commission  
Full High Definition  
FHD:  
GB:  
gigabyte  
GBps:  
gigabytes per second  
HD:  
High Definition  
HD+:  
High Definition Plus  
HDD:  
Hard Disk Drive  
HDMI:  
High-definition Multimedia Interface  
HDMI CEC:  
High-definition Multimedia Interface Consumer  
Electronics Control  
HTML:  
IEEE:  
I/O:  
Hypertext Markup Language  
Institute of Electrical and Electronics Engineers  
Input/Output  
IRQ:  
ISP:  
interrupt request  
Internet Service Provider  
kilobyte  
KB:  
LAN:  
LCD:  
LED:  
MB:  
Local Area Network  
Liquid Crystal Display  
Light Emitting Diode  
megabyte  
MBps:  
MMC:  
OCR:  
PC:  
megabytes per second  
Multi Media Card  
Optical Character Recognition (Reader)  
Personal Computer  
PCI:  
Peripheral Component Interconnect  
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PCMCIA:  
Personal Computer Memory Card International  
Association  
RAM:  
RGB:  
RFI:  
Random Access Memory  
Red, Green, and Blue  
Radio Frequency Interference  
Read Only Memory  
ROM:  
RTC:  
Real Time Clock  
S/P DIF:  
SD:  
Sony/philips Digital Interface Format  
Secure Digital  
SDHC:  
SDXC:  
SDRAM:  
SSD:  
Secure Digital High Capacity  
Secure Digital Extended Capacity  
Synchronous Dynamic Random Access Memory  
Solid State Drive  
TFT:  
Thin-film Transistor  
URL:  
Uniform Resource Locator  
Universal Serial Bus  
USB:  
WAN:  
WQHD:  
www:  
Wide Area Network  
Wide Quad High Definition  
World Wide Web  
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Index  
Documentation list 2-1  
A
Dual Pointing Device  
Touch Pad 6-9  
AC adaptor  
additional 4-16  
connecting 2-6  
DC IN 19V jack 3-2  
E
H
Equipment checklist 2-1  
B
External monitor  
problems 6-12  
Battery  
extending life 4-11  
monitoring capacity 4-9  
Hard disk drive  
automatic power off 5-5  
Battery indicator  
HW Setup  
accessing  
window  
C
D
Cleaning the computer 1-12  
Cooling vents 3-2, 3-8  
K
Keyboard  
problems 6-6  
Windows special keys 4-6  
DC IN  
indicator 3-1  
M
DC IN/Battery indicator 3-11  
Media care  
Display  
automatic power off 5-5  
opening 2-4  
screen 3-7  
memory media card  
Display controller 3-10  
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Memory media slot 4-11  
Moving the computer 1-13  
MultiMediaCard  
removing 4-14  
R
S
P
Recovery hard disk drive 5-19  
Recovery Media 5-17  
Password  
Starting the computer by  
password 5-9  
Supervisor 5-8  
Restarting the computer 2-12  
Sleep Mode  
Pointing Device  
Sound system  
problems 6-11  
Power  
conditions 3-11  
Hibernation Mode 2-13  
Shut Down mode 2-11  
Sleep Mode 2-12  
T
TOSHIBA Display Utility 5-2  
Touch Screen  
Problems  
Analyzing the problem 6-2  
Dual Pointing device 6-8  
Hardware and system  
Internal display panel 6-7  
U
V
USB device  
problems 6-10  
Memory Media Card 6-8  
Overheating power  
Video mode 4-19  
Real Time Clock 6-6  
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Index-2  
W
Web Camera 3-6  
Wireless communication 7-4  
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Index-3  

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