User's Manual
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Computer Handling ............................................................................. 4-20
System Recovery ................................................................................ 5-17
User's Manual
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iv
Chapter 1
TOSHIBA Legal, Regulatory and
Safety
This chapter states the legal, regulatory and safety information applicable
to TOSHIBA computers.
Copyright, Disclaimer and Trademarks
Copyright
© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition October 2012
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Trademarks
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
Windows, Microsoft and the Windows logo are registered trademarks of
Microsoft Corporation.
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Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC.
SRS and SRS logo are trademarks or registered trademarks of SRS Labs,
Inc. SRS technology is incorporated under license from SRS Labs, Inc.
sMedio and sMedio TrueLink+ are trademarks or registered trademarks of
sMedio, Inc.
TouchPad is a trademark of Synaptics, Inc.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
QUALCOMM is a trademark of Qualcomm Incorporated. ATHEROS is a
trademark of Qualcomm Atheros, Inc.
Realtek is a registered trademark of Realtek Semiconductor Corporation.
Other trademarks and registered trademarks not listed above may be used
in this manual.
Regulatory Information
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
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and the computer’s External RGB monitor port, Universal Serial Bus (USB
2.0 and 3.0) ports, HDMI port and microphone jack. Changes or
modifications made to this equipment, not expressly approved by
TOSHIBA or parties authorized by TOSHIBA could void the user’s authority
to operate the equipment.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Contact
Address:
TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: (949) 583-3000
EU Declaration of Conformity
This product is carrying the CE-Mark in
accordance with the related European Directives.
Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss,
Germany. The complete and official EU
Declaration of Conformity can be found on
TOSHIBA’s web site http://epps.toshiba-teg.com
on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
2004/108/EC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adapter. Furthermore the product complies with the
Ecodesign Directive 2009/125/EC (ErP) and its related implementing
measures.
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This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.
Canadian regulatory information (Canada only)
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
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Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la class B respecte toutes les exgences du
Règlement sur le matériel brouileur du Canada.
Following information is only valid for EU-member
States:
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.
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Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the Battery Directive (2006/66/
EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed
out wheeled dust bin symbol.
By participating in separate collection of batteries, you will
help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.
These symbols may not stick depending on the country and region where
you purchased.
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. TOSHIBA will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website www.toshiba-europe.com/computers/
info/reach for information about the presence in our articles of substances
included on the candidate list according to article 59(1) of Regulation (EC)
No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.
Following information is only for Turkey:
Compliant with EEE Regulations: TOSHIBA meets all requirements of
Turkish regulation 26891 “Restriction of the use of certain hazardous
substances in electrical and electronic equipment”.
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
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Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.
Video Standard Notice
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.
OpenSSL Toolkit License Issues
LICENSE ISSUES
==============
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of
the OpenSSL License and the original SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style
Open Source licenses. In case of any license issues related to OpenSSL
please contact [email protected].
OpenSSL License
------------------------
/*=====================================================
Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software
must display the following acknowledgment:
"This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit. (http://www.openssl.org/)"
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4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be
used to endorse or promote products derived from this software
without prior written permission. For written permission, please contact
5. Products derived from this software may not be called "OpenSSL" nor
may "OpenSSL" appear in their names without prior written permission
of the OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following
acknowledgment:
"This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS''
AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
=====================================================
This product includes cryptographic software written by Eric Young
([email protected]). This product includes software written by Tim
Hudson ([email protected]).
*/
Original SSLeay License
----------------------------------
/* Copyright (C) 1995-1998 Eric Young ([email protected])
All rights reserved.
This package is an SSL implementation written by Eric Young
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the
following conditions are aheared to. The following conditions apply to all
code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;
not just the SSL code. The SSL documentation included with this
distribution is covered by the same copyright terms except that the holder
is Tim Hudson ([email protected]).
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Copyright remains Eric Young's, and as such any Copyright notices in the
code are not to be removed.
If this package is used in a product, Eric Young should be given attribution
as the author of the parts of the library used.
This can be in the form of a textual message at program startup or in
documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list
of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software
must display the following acknowledgement:
"This product includes cryptographic software written by Eric Young
The word 'cryptographic' can be left out if the rouines from the library
being used are not cryptographic related :-).
4. If you include any Windows specific code (or a derivative thereof) from
the apps directory (application code) you must include an
acknowledgement:
"This product includes software written by Tim Hudson
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
The licence and distribution terms for any publically available version or
derivative of this code cannot be changed. i.e. this code cannot simply be
copied and put under another distribution licence [including the GNU Public
Licence.]
*/
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ENERGY STAR® Program
Your Computer model may be ENERGY STAR®
compliant. If the model you purchased is compliant, it is
labeled with the ENERGY STAR logo on the computer and
the following information applies.
TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-
power Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.
TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.
Products that earn the ENERGY STAR prevent
greenhouse gas emissions by meeting strict energy
efficiency guidelines set by the US EPA and the EU
Commission. According to the EPA, a computer meeting
the new ENERGY STAR specifications will use between
20% and 50% less energy depending on how it is used.
Visit http://www.eu-energystar.org or http://
www.energystar.gov for more information regarding the
ENERGY STAR Program.
Disposing of the computer and the computer's
batteries
Contact an authorized TOSHIBA service provider for details regarding how
to dispose of the computer and the batteries.
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.
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Provide adequate ventilation
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents including those located at the base
of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture and lighting that can help reduce physical
stress.
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Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.
Information for Wireless Devices
Wireless LAN Interoperability
The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/
n), as defined and approved by the Institute of Electrical and
Electronics Engineers.
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Bluetooth wireless technology Interoperability
Bluetooth™ Cards are designed to be interoperable with any product with
Bluetooth wireless technology that is based on Frequency Hopping Spread
Spectrum (FHSS) radio technology, and is compliant to:
Bluetooth Specification (depending on the model you purchased), as
defined and approved by the Bluetooth Special Interest Group.
Logo certification with Bluetooth wireless technology as defined by the
Bluetooth Special interest Group.
Please note that it is not possible to confirm the operation of all functions of
all Bluetooth devices that are available. In view of this it may be noted that
some functions associated with a specific device might not operate
properly.
CAUTION about Wireless Devices
The wireless devices have not completed verification of connection and
operation with all devices which are using the Wireless LAN or Bluetooth
radio technology.
Bluetooth and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth
and Wireless LAN devices simultaneously, you may occasionally
experience a less than optimal network performance or even lose your
network connection.
If you should experience any such problem, immediately turn off either one
of your Bluetooth or Wireless LAN.
Please visit http://www.pc.support.global.toshiba.com, if you have any
questions about using Wireless LAN or Bluetooth Card from TOSHIBA.
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm
Your Bluetooth product is not compatible with devices using Bluetooth
Version 1.0B specifications
Wireless Devices and your health
Wireless products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless products
however is far much less than the electromagnetic energy emitted by
wireless devices like for example mobile phones.
Because Wireless products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes
Wireless products is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
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In some situations or environments, the use of Wireless products may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:
Using the Wireless products equipment on board of airplanes, or
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless device prior to
turning on the equipment.
Radio Regulatory Information
The Wireless device is must be installed and used in strict accordance with
the manufacturer’s instructions as described in the user documentation that
comes with the product. This product complies with the following radio
frequency and safety standards.
Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe
France:
Italy:
Outdoor use
Military Radio location
limited to 10mW use.Refarming of the 2.4GHz band
e.i.r.p. within the has been ongoing in recent years to
band
allow current relaxed regulation Full
2454-2483.5MHz implementation planned 2012.
-
For private use, a general
authorization is required if WAS/
RLAN’s are used outside own
premises. For public use, a general
authorization is required.
Luxembourg:
Norway:
Implemented
Implemented
General authorization required for
network and service supply.
This subsection does not apply for
the geographical area within a
radius of 20 km from the centre of
Ny-Alesund.
Russian
-
Only for indoor applications.
Federation:
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Restrictions for Use of 5150-5350MHz Frequencies in Europe
Italy:
-
For private use, a general
authorization is required if WAS/
RLAN’s are used outside own
premises.
Luxembourg:
Implemented
Limited
General authorization required for
network and service supply.
Russian
Federation:
e.i.r.p 100mW. Permitted to use
only for indoor applications, closed
industrial and warehouse areas,
and on board aircraft.
1. Permitted to use for local
networks of aircraft crew
service communications on
board aircraft in area of the
airport and at all stages of
flight.
2. Permitted to use for public
wireless access local networks
on board aircraft during a flight
at the altitude not less than
3000m.
Restrictions for Use of 5470-5725MHz Frequencies in Europe
Italy:
-
For private use, a general
authorization is required if WAS/
RLAN’s are used outside own
premises.
Luxembourg:
Implemented
General authorization required for
network and service supply
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Russian
Federation:
Limited
e.i.r.p 100mW. Permitted to use
only for indoor applications, closed
industrial and warehouse areas,
and on board aircraft.
1. Permitted to use for local
networks of aircraft crew
service communications on
board aircraft in area of the
airport and at all stages of
flight.
2. Permitted to use for public
wireless access local networks
on board aircraft during a flight
at the altitude not less than
3000m.
To remain in conformance with European spectrum usage laws for
Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations
apply for outdoor usage. The user should use the wireless LAN utility to
check the current channel of operation. If operation is occurring outside of
the allowable frequencies for outdoor use, as listed above, the user must
contact the applicable national spectrum regulator to request a license for
outdoor operation.
Canada - Industry Canada (IC)
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement."
The County Code Selection feature is disabled for products marketed in the
US/Canada.
For product available in the USA/ Canada markets, only channel 1~11 can
be operated. Selection of other channels is not possible.
IMPORTANT NOTE:
IC Radiation Exposure Statement
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This EUT is compliance with SAR for general population/uncontrolled
exposure limits in IC RSS-102 and had been tested in accordance with the
measurement methods and procedures specified in IEEE 1528.
USA-Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
Refer to the FCC information section for the detailed information.
Caution: Exposure to Radio Frequency Radiation
The radiated output power of the Wireless device is far below the FCC
radio frequency exposure limits. Nevertheless, the Wireless device shall be
used in such a manner that the potential for human contact during normal
operation is minimized.
In the usual operating configuration, the distance between the antenna and
the user should not be less than 20cm. Please refer to the computer user’s
manual for the details regarding antenna location.
The installer of this radio equipment must ensure that the antenna is
located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canada’s website www.hc-sc.gc.ca
Caution: Radio Frequency Interference Requirements
This device is restricted to indoor use due to its operation in the 5.15 to
5.25GHz frequency range.
Taiwan
Article 12
Without permission granted by the NCC, any
company, enterprise, or user is not allowed to
change frequency, enhance transmitting power or
alter original characteristic as well as performance
to an approved low power radio frequency devices.
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Article 14
The low power radio-frequency devices shall not
influence aircraft security and interfere legal
communications;
If found, the user shall cease operating
immediately until no interference is achieved.
The said legal communications means radio
communications is operated in compliance with the
Telecommunications Act.
The low power radio-frequency devices must be
susceptible with the interference from legal
communications or ISM radio wave radiated
devices.
Using this equipment in Japan
In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).
1. Important notice
The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with any
of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location of
use, or turn off the source of emissions.
3. Contact an authorized TOSHIBA service provider if you have
problems with interference caused by this product to Other Radio
Stations.
2. Indication for Wireless LAN
The indication shown below appears on this equipment.
1. 2.4 : This equipment uses a frequency of 2.4GHz.
2. DS : This equipment uses DS-SS modulation.
3. OF : This equipment uses OFDM modulation.
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4. 4 : The interference range of this equipment is less than 40m.
5.
: This equipment uses a frequency bandwidth from 2,400MHz
to 2,483.5MHz. It is possible to avoid the band of mobile object
identification systems.
3. Indication for Bluetooth
The indication shown below appears on this equipment.
1. 2.4 : This equipment uses a frequency of 2.4 GHz.
2. FH : This equipment uses FH-SS modulation.
3. 1 : The interference range of this equipment is less than 10 m.
4.
: This equipment uses a frequency bandwidth from 2,400
MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile
object identification systems.
4. About the JEITA
5GHz Wireless LAN supports W52/W53/W56 Channel.
Device Authorization
This device obtains the Technical Regulation Conformity Certification and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law of Japan.
Intel® Centrino® Wireless-N 2230 Wireless LAN and Bluetooth
The Name of the radio equipment: 2230BNHMW
DSP Research, Inc.
Approval Number: D111287003
Atheros AR9485WB-EG Wireless Network Adapter Wireless LAN and
Bluetooth
The Name of the radio equipment: AR5B225
DSP Research, Inc.
Approval Number: D110317003
The following restrictions apply:
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.
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Radio approvals for wireless devices
Approved Countries/Regions for Wireless Devices
This equipment is approved to the radio standard by the countries/regions
in the following table.
Do not use this equipment in the countries/regions which are not listed in
the table below.
As of Aug. 2012
Algeria
Austria
Belarus
Bulgaria
Cameroon
Chile
Argentina
Azerbaijan
Belgium
Armenia
Bahrain
Benin
Australia
Bangladesh
Bolivia
Burkina Faso
Canada
Burundi
Central Africa
Comoros
Denmark
Estonia
Cambodia
Chad
Colombia
Costa Rica
Djibouti
Croatia
Ecuador
France
Greece
Czech Republic
El Salvador
Gambia
Finland
Georgia
Guinea
Germany
Guatemala
Equatorial
Guinea
Honduras
Indonesia
Ivory Coast
Latvia
Hungary
Ireland
Iceland
India
Israel
Italy
Japan
Kazakhstan
Liberia
Kyrgyzstan
Libya
Lesotho
Lithuania
Malaysia
Moldova
Netherlands
Norway
Liechtenstein
Malawi
Luxembourg
Malta
Madagascar
Mauritius
Montenegro
Nicaragua
Panama
Philippines
Mexico
Monaco
New Zealand
Pakistan
Peru
Morocco
Niger
Papua New Guinea Paraguay
Poland
Portugal
Puerto Rico
Dominican
Republic
Reunion
Senegal
Romania
Serbia
Russia
Rwanda
Sierra Leone
Singapore
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Slovak Republic
Sri Lanka
Slovenia
Korea
Spain
Swaziland
Tajikistan
Turkey
Sweden
Switzerland
Togo
Taiwan
Thailand
Turkmenistan
Uruguay
Tunisia
Ukraine
Uzbekistan
United Kingdom
United States
Bolivarian Republic
of Venezuela
Legal Footnotes
Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.
CPU
Central Processing Unit (CPU) Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
use of certain external peripheral products
use of battery power instead of AC power
use of certain multimedia, computer generated graphics or video
applications
use of standard telephone lines or low speed network connections
use of complex modeling software, such as high end computer aided
design applications
use of several applications or functionalities simultaneously
use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
use of computer at temperatures outside the range of 5°C to 30°C
(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - please refer to your computer documentation or visit
the TOSHIBA website at www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shut-
down. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
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by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact TOSHIBA technical service and support, refer to TOSHIBA support
section for more information.
64-Bit Computing
64-bit processors are designed to take advantage of 32 and 64 bit
computing.
64-bit computing requires that the following hardware and software
requirements are met:
64-bit Operating System
64-bit CPU, Chipset and BIOS (Basic Input/Output System)
64-bit Device drivers
64-bit applications
Certain device drivers and/or applications may not be compatible with a 64-
bit CPU and therefore may not function properly.
Memory (Main System)
Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors.
If your computer is configured with more than 3 GB memory, the memory
might be displayed as approximately 3 GB only (depending on the
computer’s hardware specifications).
This is correct because the operating system usually displays the available
memory instead of the physical memory (RAM) built into the computer.
Various system components (like the video adapter’s GPU and PCI
devices like Wireless LAN, etc.) require their own memory space. Since a
32-bit operating system cannot address more than 4 GB of memory, these
system resources overlap the physical memory. It is a technical limitation
that the overlapped memory is not available to the operating system. Even
though some tools might display the actual physical memory built into your
computer, the memory available to the operating system will still be
approximately 3 GB only.
Computers configured with a 64-bit operating system can address 4 GB or
more of system memory.
Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
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utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by TOSHIBA at the
time of publication. Recharge time varies depending on usage. Battery may
not charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries.
Solid State Drive (SSD) Capacity
1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
The computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.
LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.
Graphics Processing Unit (GPU)
Graphics processing unit (GPU) performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated
Video Memory, System Video Memory and Shared System Memory.
Shared System Memory will vary depending on system memory size and
other factors.
Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.
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Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.
Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
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Chapter 2
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.
Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.
Hardware
Check to make sure you have all the following items:
TOSHIBA Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)
Documentation
Quickstart
Instruction Manual for Safety and Comfort
Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Click
Tap the Touch Pad or click the left Touch
Pad control button once.
Left-click the mouse once.
Tap the touch screen once.
Right-click
Click the right Touch Pad control button
once.
Right-click the mouse once.
Press and hold on the touch screen.
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Double-click
Charm
Tap the Touch Pad or click the left Touch
Pad control button twice.
Left-click the mouse twice.
Tap the touch screen twice.
By swiping in from the right edge or pointing the
mouse pointer to the lower-right (or upper-right)
corner of your screen, you will find a list of
charms: Search, Share, Start, Devices and
Settings.
Desktop
Click the Desktop tile from the Start screen to
access the desktop.
Start screen
You can go to the Start screen by clicking the
Start charm. You can also use the Windows logo
key (
) on your keyboard to go to Start
screen. For detailed information, please refer to
the Windows Help and Support.
Using your product for the first time
Be sure to read the enclosed Instruction Manual for Safety and Comfort for
information on the safe and proper use of this computer. It is intended to
help you be more comfortable and productive while using a notebook
computer. By following the recommendations in it you may reduce your
chance of developing a painful or disabling injury to your hand, arms,
shoulders or neck.
This section provides basic information to start using your computer. It
covers the following topics:
About the computer mode
Connecting the AC adaptor
Turning on the power
Initial setup
Getting to know the Start screen
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to periodically back up the internal SSD or other main
storage device to external media. General storage media is not
durable or stable over long periods of time and under certain
conditions may result in data loss.
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Before you install a device or application, save any data in memory to
the SSD or other storage media. Failure to do so may result in the loss
of data.
About the computer’s modes
The computer can be used as a tablet computer, a normal laptop computer
or a photography computer. In this manual, the corresponding uses are
called "Tablet mode", "Laptop mode" and "Photography mode"
respectively.
Tablet mode
Laptop mode
Photography mode
Disconnect the AC adaptor before moving or lifting up the computer in
Laptop mode.
Disconnect the AC adaptor, USB device and HDMI cable on the back of
the computer before sliding the display panel.
Disconnect the AC adaptor and all peripherals/cables while operating the
computer in Photography mode.
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When operating the computer in Photography Mode or Tablet Mode,
cooling performance has a higher priority than CPU performance, in order
to avoid an increase in temperature. If you require higher CPU
performance, please change the computer to Laptop mode.
Changing to the Laptop mode
To use the computer as a normal laptop computer with its internal
keyboard:
1. Hold the computer with two hands on both the left and right sides.
2. Slowly slide the display panel along the main body with two hands.
Please carefully slide out the display panel evenly from both sides without
excessive or sudden force.
3. Slide the display panel to the end as far as you can.
4. While holding down the main body with your palms to ensure the main
body of the computer is not raised, slowly lift the display panel with
your fingers.
Keep your hands away from the keyboard to avoid nipping your hands
when lifting the display panel.
Slide and lift the display panel carefully. Violent sliding or lifting could
damage the computer.
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Figure 2-4 Changing to the Laptop mode
Do not lift the computer by the display panel.
Connecting the AC adaptor
Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.
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The AC adaptor can automatically adjust to any voltage ranging from 100
to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use
this computer in almost any country/region. The adaptor converts AC
power to DC power and reduces the voltage supplied to this computer.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug could hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
1. Connect the power cord to the AC adaptor.
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Figure 2-5 Connecting the power cord to the AC adaptor (2-pin plug)
Figure 2-6 Connecting the power cord to the AC adaptor (3-pin plug)
Either a 2-pin or 3-pin adaptor/cord will be included with the computer
depending on the model.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on
the back of the computer.
Figure 2-7 Connecting the DC output plug to the computer
2
1
1. DC IN 19V jack
2. DC output plug
3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator
on the front of the computer should glow.
Turning on the power
This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Monitoring of power condition
section for more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system.
Volume cannot be adjusted during Windows Setup.
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Press and hold the computer's power button for two or three seconds to
turn on the computer.
Figure 2-8 Turning on the power
1
1. Power button
Initial setup
The Windows 8 Startup Screen will be the first screen displayed when you
turn on the power. Follow the on-screen instructions on each screen in
order to properly install the operating system.
When it is displayed, be sure to read the License Terms carefully.
Getting to know the Start screen
The Windows 8 Start screen provides you a new and easy way to access
your favorite things, such as apps, websites and contacts.
By pointing the mouse pointer to the lower-right (or upper-right) corner of
your screen, you will find a list of charms with different demands, including
basic tasks such as turning off the power and advanced PC settings.
You can also find the settings and features by clicking the Desktop tile
from the Start screen.
For detailed information on what is new and how to operate Windows 8,
please refer to the Windows Help and Support.
Turning off the power
The power can be turned off in one of the following modes, either Shut
Down Mode, Sleep Mode or Hibernation mode.
Shut Down Mode
When you turn off the power in Shut Down Mode, no data will be saved
and the computer will boot to the operating system's main screen the next
time it is turned on.
1. If you have entered data, either save it to the SSD or to other storage
media.
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Never turn off the power while a disk (disc) is being accessed,
otherwise you may lose data or damage the disk.
Never turn off the power while an application is running. Doing so
could cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause
data loss.
3. Click the Settings charm.
4. Click Power and then select Shut down.
5. Turn off any peripheral devices connected to your computer.
In any emergency case, you can also press & hold Power button for about
5 seconds to force power off.
Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.
Restarting the computer
Certain conditions require that you reset the computer, for example if:
You change certain computer settings.
An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be
achieved:
In the Settings charm, click Power and then select Restart.
Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, and then select Restart by clicking the power icon ( ) in the
lower-right corner.
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds
before turning the power on again by pressing the power button.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities, and cancelling settings that reactivate the
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computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.
Before entering Sleep Mode, be sure to save your data.
Do not switch to Sleep Mode while transferring data to external media,
such as USB devices, memory media or other external memory
devices. Data will be lost.
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it,
click Desktop -> Desktop Assist (in taskbar) -> Control Panel ->
System and Security -> Power Options).
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount
of time. Please note that keyboard keys can only be used if the Wake-
up on Keyboard option is enabled within the TOSHIBA System
Settings.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options.
To use the Hybrid Sleep function, configure it in the Power Options.
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than does
the Hibernation Mode feature.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Sleep Mode feature.
Allows the use of the panel power off feature.
Executing Sleep Mode
You can enter Sleep Mode in one of three ways:
In the Settings charm, click Power and then select Sleep.
Close the display panel. Please note that this feature must be enabled
within the Power Options.
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Press the power button. Please note that this feature must be enabled
within the Power Options.
When you turn the power back on, you can continue where you left when
you shut down the computer.
When the computer is in Sleep Mode, the Power indicator will blink
amber.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode -
Sleep Mode will consume more power while the computer is off.
Sleep Mode limitations
Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the SSD
when the computer is turned off so that, the next time it is turned on, the
previous state is restored. Please note that the Hibernation Mode feature
does not save the status of any peripheral devices connected to the
computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the SSD. However, for safety sake, it is
best to save your data manually.
Data will be lost if you disconnect the AC adaptor before the save is
completed.
Do not switch to Hibernation Mode while transferring data to external
media, such as USB devices, memory media or other external
memory devices. Data will be lost.
Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
Saves data to the SSD when the computer automatically shuts down
because of a low battery condition.
You can return to your previous working environment immediately
when you turn on the computer.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.
Allows the use of the panel power off feature.
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Starting Hibernation Mode
To enter Hibernation Mode, follow the steps below.
1. Click the Settings charm.
2. Click Power and then select Hibernate.
In order to show Hibernate in Power menu, you need to setup according to
the following steps:
1. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel ->
System and Security -> Power Options.
2. Click Choose what the power button does.
3. Click Change settings that are currently unavailable.
4. Select the Hibernate check box from Shutdown settings.
5. Click the Save changes button.
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1. Click Power Options and then click Choose what the power button
does.
2. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
3. Click the Save changes button.
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the Solid State Drive.
After you turn off the computer, and the content of memory has been saved
to the Solid State Drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.
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Chapter 3
The Grand Tour
This chapter identifies the various components of the computer - it is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, please refer to the
Legal Footnotes section.
Please handle your computer carefully to avoid scratching or damaging the
surface.
Front
The following figures show the front of the computer.
Figure 3-1 Front of the computer with display panel closed
1
2
3
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Figure 3-2 Front of the computer with display panel opened
5
6
4
7
8
9
10
13
12
11
12
1. DC IN/Battery indicator
2. Power indicator
8. Display screen
9. Windows button
3. Wireless communication indicator
4. Microphone
10. Keyboard
11. Touch Pad
5. Web Camera LED (front)
6. Web Camera (front)
12. Touch Pad control buttons
13. NFC (Near Field Communication)
detection area*
7. Ambient light sensor
* Provided with some models.
Product appearance depends on the model you purchased.
DC IN/Battery
indicator
The DC IN/Battery indicator shows the condition
of the DC IN and the battery's charge - white
indicates the battery is fully charged while the
power is being correctly supplied from the AC
power adaptor.
Please refer to the Monitoring of power condition
section for more information on this feature.
Power indicator
The Power indicator normally glows white when
the computer is turned on. However, if you turn
the computer off into Sleep Mode, this indicator
will blink amber - approximately two seconds on,
two seconds off.
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Wireless
communication
indicator
The Wireless communication indicator glows
amber when the Bluetooth, Wireless LAN or
Wireless WAN functions are turned on.
Only some models are equipped with Bluetooth
and Wireless LAN functions.
Some models are equipped with a Wireless WAN
module.
Microphone
The built-in microphone allows you to import and
record sounds for your application.
Web Camera (front)
Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool.
Enables the transmission of video and use of
video chat via the internet using specialized
applications.
Your computer is equipped with a front Web
Camera and a back camera used for recording
video or taking photographs.
Web Camera LED
(front)
The Web Camera LED glows when the Web
Camera is operating.
Do not point the web camera directly at the sun.
Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.
Ambient light sensor Ambient light sensor can detect the light quality
and intensity outside and can use this information
automatically adjust the display screen
brightness.
Display screen
31.8cm (12.5") LCD screen, configured with the
following resolution:
HD, 1366 horizontal x 768 vertical pixels
Please be aware that, when the computer is
operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries.
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Legal Footnote (LCD)
For more information regarding LCD, please refer to the Legal Footnotes
section.
Windows button
Keyboard
Press this button to show the Start screen.
The internal keyboard provides the dedicated
cursor control keys,
and
keys.
Touch Pad
The Touch Pad located in the palm rest is used
to control the movement of the on-screen pointer.
To use the Touch Pad, simply touch and move
your fingertip across it in the direction you want
the on-screen pointer to go.
Touch Pad control
buttons
The control buttons located on the bottom of the
Touch Pad allow you to select menu items or
manipulate text and graphics as designated by
the on-screen pointer.
NFC (Near Field
Communication)
detection area
NFC (Near Field Communication) initiates
interactions immediately between people and
objects close the computer. NFC enables quick
ad-hoc connections from PC to PC, or PC to
device, through simple physical touch, without
the pre-requisite of formal pairing. The
interactions are intended to be quick, simple and
delightful, simplifying the interactions with daily
used devices and promoting a more social
computing experience. (Provided with some
models.)
Left side
The following figure shows the computer’s left side.
Figure 3-3 The left side of the computer
1
2
3
4
1. Power button
3. Orientation lock button
2. Volume up/down buttons
4. Universal Serial Bus (USB 3.0) port
Product appearance depends on the model you purchased.
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Power button
Press and hold this button to turn the computer's
power on or off.
Volume up/down
buttons
Press these buttons to increase or decrease the
volume.
Orientation lock
button
Press to lock/unlock automatic rotation of the
screen orientation.
Universal Serial Bus One Universal Serial Bus port, which complies to
(USB 3.0) port
the USB 3.0 standard, is provided on the left side
of the computer.
The USB 3.0 port is compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.
Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
Right side
The following figure shows the computer’s right side.
Figure 3-4 The right side of the computer
1
2
1. Headphone/Microphone combo jack
2. Memory media slot
Product appearance depends on the model you purchased.
Headphone/
Microphone combo
jack
A 3.5 mm mini headphone/microphone combo
jack enables connection of a monaural
microphone or stereo headphones.
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Both the internal and external microphones will be disabled if you use a
headset other than the type as shown below.
Mic
Ground
Right
Left
Memory media slot
This slot lets you insert an SD™/SDHC™/
SDXC™ memory card, miniSD™/microSD™
Card and MultiMediaCard™. Refer to the
Memory media section for more information.
Back
The following figure shows the computer’s back.
Figure 3-5 The back of the computer with display panel closed
1
2
3
3
4
Figure 3-6 The back of the computer with display panel opened
5
6
3
3
7
7
1. Universal Serial Bus (USB 3.0) port
2. HDMI out port
5. Camera (back)
6. Camera flash (back)
3. Cooling vents
7. Wireless communication antennas
(not shown)
4. DC IN 19V jack
Product appearance depends on the model you purchased.
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Universal Serial Bus One Universal Serial Bus port, which complies to
(USB 3.0) port
the USB 3.0 standard, is provided on the back of
the computer.
The USB 3.0 port is compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.
This port with the icon ( ) supports the
following functions:
USB Sleep and Charge function
System ON CDP Charge Mode
HDMI out port
Cooling vents
DC IN 19V jack
HDMI out port can connect with Type A
connector HDMI cable.
The cooling vents help the processor to avoid
overheating.
The AC adaptor connects to this jack in order to
power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.
Camera (back)
Your computer is equipped with a front Web
Camera and a back camera used for recording
video or taking photographs.
Camera flash (back)
This LED flash can be used as a light source
when the ambient light is not bright.
Wireless
communication
antennas
Some computers in this series are equipped with
the Wireless LAN/Bluetooth antennas.
Some computers in this series are equipped with
the Wireless WAN/WiMAX antennas.
Legal Footnote (Wireless LAN)
For more information regarding Wireless LAN, please refer to the Legal
Footnotes section.
Please keep dust, dirt or any other small objects out of the slide rails on the
left and right sides of the back of the display panel to avoid causing any
obstruction in the sliding mechanism. Carefully clean the dust from the
guide rails using a soft cloth.
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Do not touch the slide rails on the middle of the back of the display panel. It
could cause damage or malfunction, possibly resulting in injury to your
fingers.
Underside
The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.
Figure 3-7 The underside of the computer
1
1
2
2
1. Cooling vents
2. Stereo speakers
Product appearance depends on the model you purchased.
Cooling vents
The cooling vents help the processor to avoid
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the cooling vents’ surface using a soft cloth.
Stereo speakers
The speakers emit sound generated by your
software as well as audio alarms, such as low
battery condition, generated by the system.
Internal Hardware Components
This section describes the internal hardware components of your computer.
The actual specifications may vary depending on the model you
purchased.
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Battery pack
This product includes a battery pack inside.
However, please do not attempt to dismount or
replace it by yourself. Please contact an
authorized TOSHIBA service provider, if
necessary.
The rechargeable lithium-ion battery pack
provides power to the computer when the AC
adaptor is not connected.
For more detailed information on the use and
operation of the battery pack please refer to the
Battery section.
Legal Footnote (Battery Life)
For more information regarding Battery Life, please refer to the Legal
Footnotes section.
CPU
The processor type varies depending on model.
To check which type of processor is included in
your model, open the TOSHIBA PC Diagnostic
Tool Utility by clicking Desktop -> Desktop
Assist (in taskbar) -> Support & Recovery ->
PC Diagnostic Tool.
Legal Footnote (CPU)
For more information regarding CPU, please refer to the Legal Footnotes
section.
Solid State Drive
The capacity of the Solid State Drive varies
depending on the model.
To check which type of SSD is included in your
model, open the TOSHIBA PC Diagnostic Tool
Utility by clicking Desktop -> Desktop Assist
(in taskbar) -> Support & Recovery -> PC
Diagnostic Tool.
Please note that part of the Solid State Drive's
overall capacity is reserved as administration
space.
SSD is a large-capacity storage media which uses Solid-State Memory in
place of a magnetic disk of the hard disk.
Under certain unusual conditions of prolonged non-use and/or exposure to
high temperatures, the SSD may be vulnerable to data retention errors.
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Legal Footnote (Solid State Drive (SSD) Capacity)
For more information regarding Solid State Drive (SSD) Capacity, please
RTC battery
Video RAM
The internal RTC battery backs up the Real Time
Clock (RTC) and calendar.
The memory in a computer's graphics adaptor,
used to store the image displayed on a bitmap
display.
The amount of Video RAM available is
dependent on the computer's system memory.
Desktop -> Desktop Assist (in taskbar) ->
Control Panel -> Appearance and
Personalization -> Display -> Adjust
resolution.
The amount of Video RAM can be verified by
clicking the Advanced settings button in the
Screen Resolution window.
Memory module
The memory module is installed in the computer.
Legal Footnote (Memory (Main System))
For more information regarding Memory (Main System), please refer to the
Legal Footnotes section.
Display controller
The display controller interprets software
commands into hardware commands that turn
particular parts on the screen on or off.
The display controller also controls the video
mode and uses industry standard rules to govern
the screen resolution and the maximum number
of colors that can be displayed at any one time.
Therefore, software written for a given video
mode will run on any computer that supports that
mode.
Legal Footnote (Graphics Processing Unit (GPU))
For more information regarding Graphics Processing Unit (GPU), please
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Intel® Display Power Saving Technology
Intel GPU model may include the Display Power Saving Technology
feature that can save the computer's power consumption by optimizing
picture contrast on the internal LCD.
This feature can be used if the computer is:
running under battery mode
using the internal LCD display only
The Display Power Saving Technology feature is enabled at factory default.
If you want to disable the feature, you can disable it.
The Display Power Saving Technology feature can be disabled in the Intel®
Graphics and Media Control Panel.
You can access this control panel in the following way:
Right-click on the desktop and click Graphics Properties....
In this control panel:
1. Click Power.
2. Select On battery from the drop-down menu in Power Source.
3. Clear the Display Power Saving Technology check box.
4. Click OK.
If you want to enable this feature, under the conditions mentioned above,
select the Display Power Saving Technology check box.
Intel Rapid Start Technology
Your computer supports Intel® Rapid Start Technology which enables the
computer to change to Hibernation Mode from Sleep Mode after a specified
period of time.
With the Intel® Rapid Start Technology, the Windows can rapidly resume
from Hibernation Mode and battery life will be longer than when in Sleep
Mode.
Intel® Rapid Start Technology is enabled at factory default. The computer
will switch to Hibernation Mode after two hours of Sleep Mode.
You can use BIOS Setup to enable/disable the function and change the
specified time setting from Sleep Mode to Hibernation Mode.
1. Press and hold the F2 key, and then turn on the computer - the BIOS
setup utility will load.
2. Select Advanced.
3. Enable/Disable Intel(R) Rapid Start Technology function.
4. You can select the period of time from Sleep Mode to Hibernation
Mode using Rapid Start Entry after. If the Immediately option is
selected, the computer will switch to Hibernation Mode immediately
after your computer goes into the Sleep Mode.
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When Intel® Rapid Start Technology is enabled, switching from Sleep
Mode to Hibernation Mode consumes power. When you carry your
computer aboard on an aircraft or in places where electronic devices
are regulated or controlled, always power off your computer.
When Intel® Rapid Start Technology is enabled, Wake-up on LAN,
Wake-up on USB or Wake-up from Sleep Mode automatically
functions are not available when the computer has been switched from
Sleep Mode to Hibernation Mode.
The Windows cannot be restored normally if the battery is exhausted
when the computer is moving from Sleep Mode to Hibernation Mode.
The partition allocation on the Solid State Drive for the Intel® Rapid
Start Technology cannot be deleted even if Intel® Rapid Start
Technology is disabled.
Intel® Rapid Start Technology can be used only for Windows 8.
Intel® Rapid Start Technology cannot be used in models that do not
equipped with a Solid State Drive.
The Windows restore time from Hibernation Mode depends on the
amount of system memory used in the computer.
Monitoring of power condition
Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected and what the charge level is for that battery.
The LED in the table below refers to the DC IN/Battery indicator.
Power on
Power off
(no operation)
AC adaptor Battery fully
connected charged
• Operates
• No charge
• LED: white
• No charge
• LED: white
Battery partially • Operates
• Quick charge
• LED: amber
charged or no
charge
• Charge
• LED: amber
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Power on
Power off
(no operation)
AC adaptor Remaining
• Operates
• LED: off
not
battery capacity
connected
is above low
battery trigger
point
Remaining
battery capacity
is below low
battery trigger
point
• Operates
• LED: flashes
amber
Remaining
Computer shuts
battery capacity down
is exhausted
DC IN/Battery indicator
Check the DC IN/Battery indicator to determine the status of the battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:
Flashing amber
The battery charge is low. The AC adaptor
must be connected in order to recharge the
battery.
Indicates a problem with the power supply.
You should initially try plugging the AC
adaptor into another power outlet - if it still
does not operate properly, you should
contact your reseller or dealer.
Amber
White
Indicates the AC adaptor is connected and the
battery is charging.
Indicates the AC adaptor is connected and the
battery is fully charged.
No light
Under any other conditions, the indicator does
not light.
If the battery pack becomes too hot while it is being charged, the charge
will stop and the DC IN/Battery indicator will go out. When the battery
pack's temperature falls to a normal range, charging will resume - this
process will occur regardless of whether the computer's power is on or off.
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Power indicator
Check the Power indicator to determine the power status of the computer -
the following indicator conditions should be noted:
White
Indicates power is being supplied to the
computer and the computer is turned on.
Flashing amber
Indicates that the computer is in Sleep Mode and
that there is sufficient power available (AC
adaptor or battery) to maintain this condition. In
Sleep Mode, this indicator will turn on for one
second and off for two seconds.
No light
Under any other conditions, the indicator does
not light.
Specifications
This section summarizes the computer’s technical specifications.
Physical Dimensions
Size
Approximately 326.5 (w) x 213 (d) x 19.9 (h) millimeters
(not including parts that extend beyond the main body).
The physical dimensions may vary depending on the
model you purchased.
Environmental Requirements
Conditions
Operating
Ambient temperature Relative humidity
5°C (41°F) to 35°C
(95°F)
20% to 80%
(noncondensing)
Non-operating
-20°C (-4°F) to 60°C
(140°F)
10% to 90%
(noncondensing)
Wet-bulb temperature 29°C maximum
Conditions
Altitude (from sea
level)
Operating
-60 to 3,000 meters
Non-operating
-60 to 10,000 meters
maximum
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Power Requirements
AC adaptor
100-240V AC
50 or 60 Hz (cycles per second)
Computer
19V DC
AC Power Cord and Connectors
The power cord’s AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:
Minimum 0.75 mm2
Wire size:
Current rating:
Minimum 2.5 amperes
Certification agencies
China:
CQC
U.S. and Canada:
UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
Australia:
Japan:
AS
DENANHO
Europe:
Austria:
Belgium:
Denmark:
Finland:
France:
OVE
Italy:
IMQ
CEBEC
DEMKO
FIMKO
LCIE
The Netherlands:
Norway:
KEMA
NEMKO
SEMKO
SEV
Sweden:
Switzerland:
United Kingdom:
Germany:
VDE
BSI
In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
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For the United States and Canada, two pin plug configuration must be a
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and
Canada, the United Kingdom, Australia, Europe and China.
USA
United Kingdom
UL approved
BS approved
Australia
Europe
AS approved
Approved by the appropriate
agency
Canada
China
CSA approved
CCC approved
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Chapter 4
Operating Basics
This chapter describes the basic operations of your computer, highlights
the precautions that should be taken when using it.
Changing the Screen Orientation
If you are operating the computer in Tablet mode, you can change the
screen orientation to Portrait mode by rotating the tablet sideways. The
screen orientation automatically changes according to the rotation angle
detected.
Figure 4-1 Rotating the tablet sideways
You can also lock the orientation by using the Orientation lock button and
always use the tablet in Portrait or Landscape mode.
If you are operating the computer in Laptop mode or in Photography mode,
the screen orientation will always be in Landscape mode.
If you are operating the computer in Laptop mode or in Photography
mode, the screen orientation will always be in Landscape mode. If you
unlock the screen orientation by manually selecting Autorotate off, you
may experience some problems while auto-rotating the screen
orientation back to Landscape mode from Portrait mode. In such a
case, please tilt the screen panel slightly and try again.
Always make sure to keep the Web camera on the top (landscape
mode) or on the left (Portrait mode) while rotating the screen. Avoid
having direct contact with the other edges of the hand held device
while the wireless device is turned on and transmitting. Only factories
installed wireless transmitter can be used with this hand held device to
satisfy RF exposure compliance.
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In the Portrait mode, some drivers/utilities may not perform install and
uninstall operation. If it occurs, switch to the Landscape mode to
proceed.
Using the Touch Screen
The computer is equipped with a touch screen.
You can use your finger to manipulate icons, buttons, menu items, the
onscreen keyboard, and other items on the touch screen.
Tap
Simply tap your finger once on the touch screen to open whatever you
tap, such as an app.
Press and hold
Press your finger down and leave it there for a few seconds. This will
show information to help you learn more about an item or will open a
menu specific to what you are doing.
Pinch or stretch
Touch the screen or an item with two or more fingers, and then move
the fingers toward each other (pinch) or away from each other
(stretch). This will show different levels of info or visually zooms in or
out.
Rotate
Put two or more fingers on an item and then turn your hand to rotate
things in the direction you turn your hand. Only some items can be
rotated.
Slide
Drag your finger on the touch screen to move through what's on the
screen.
Swipe
Quickly move your finger across the surface of the screen, without
pausing when you first touch it.
Swipe from the right or left edge for system commands and swipe
from the bottom or top edge for app commands.
For details and more advanced touch screen gestures to interact with
Windows 8, please refer to Help & Support.
The Keyboard
The computer’s keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
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The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are different types of keys, specifically typewriter keys,
function keys, soft keys and Windows special keys.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.
Keyboard indicators
The following figure shows the position of the CAPS LOCK indicator which
shows the following conditions:
When the CAPS LOCK indicator glows, the keyboard will produce capitals
when any letter is typed.
Figure 4-2 Keypad indicator
1
1. CAPS LOCK indicator
CAPS LOCK
This indicator glows green when letter keys are
locked into their uppercase format.
Function Key
The function keys (F1 ~ F12) are the twelve keys at the top of your
keyboard.
The FN key is used in combination with other keys to form soft keys. Soft
keys are key combinations that enable, disable or configure specific
features.
Please note that some software may disable or interfere with soft-key
operations, and that the soft-key settings are not restored when the
computer returns from Sleep Mode.
You can configure the Function Keys’ mode by selecting the "Special
function mode" or "Standard F1-F12 mode". Please refer to the TOSHIBA
System Settings section.
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Function keys let you enable or disable certain features of the computer.
The functions can be performed by pressing the associated function keys.
Special
Standard F1-
Function
function mode F12 mode
F1
F2
F3
F4
FN + F1
FN + F2
FN + F3
FN + F4
Launches the help file supplied with
the software.
Decreases the computer's display
panel brightness in individual steps.
Increases the computer's display
panel brightness in individual steps.
Changes the active display device.
To use a simultaneous mode, you
must set the resolution of the internal
display panel to match the resolution
of the external display device.
F5
FN + F5
FN + F6
FN + F7
FN + F8
FN + F9
FN + F10
FN + F11
FN + F12
FN + 1
Enables or disables the Touch Pad.
Moves media backward.
F6
F7
Plays or pauses media playback.
Moves media forward.
F8
F9
Decreases the computer's volume.
Increases the computer's volume.
Turns the sound on or off.
F10
F11
F12
FN + 1
Turns the Airplane mode on or off.
Reduces the icon size on the desktop
or the font sizes within one of the
supported application windows.
FN + 2
FN + 2
Enlarges the icon size on the desktop
or the font sizes within one of the
supported application windows.
FN + Space
FN +
FN + Space
FN +
Changes the display resolution.
Turns the keyboard backlight on or
off. This function is supported with
some models.
Some functions will show the toast notification at the edges of the screen.
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Those toast notifications are disabled at factory default. you can enable
them in the TOSHIBA Function Key application.
To access it, click Desktop -> Desktop Assist (in taskbar) -> Tools &
Utilities -> TOSHIBA Function Key.
Windows special keys
The keyboard provides two keys that have special functions in Windows,
the Windows Start Button key activates the Start screen while the
application key has the same function as the secondary (right) mouse
button.
This key activates the Start screen.
This key has the same function as the secondary (right) mouse button.
Generating ASCII characters
Not all ASCII characters can be generated using normal keyboard
operation, but you are able to generate these characters using their
specific ASCII codes.
1. Hold down ALT key.
2. Using the overlay keypad, type the ASCII code of the character you
require.
3. Release ALT - the ASCII character will appear on the display screen.
Wireless communications
The computer’s wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
Turn all wireless functionalities off when near a person who may have
a cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction of your medical device
when using any wireless functionality.
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Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
It may not be possible to make a network connection to a specified
network name using the ad hoc network function. If this occurs, the
new network (*) will have to be configured for all computers connected
to the same network in order to re-enable network connections.
* Please be sure to use new network name.
Wireless LAN
The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing
radio technology that complies with the IEEE802.11 Wireless LAN
standard.
Frequency Channel Selection of 5GHz for IEEE 802.11a or/and
IEEE802.11n
Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and
IEEE802.11n
Roaming over multiple channels
Card power management
Wired Equivalent Privacy (WEP) data encryption based on an 128-bit
encryption algorithm
Wi-Fi Protected Access™ (WPA™)
The transmission speed over the Wireless LAN, and the distance over
which the Wireless LAN can reach, may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, client design and software/hardware configurations. The
transmission rate described is the theoretical maximum speed as specified
under the appropriate standard - the actual transmission speed will be
lower than the theoretical maximum speed.
Setting
1. Please make sure that the Wireless Communication function is on.
2. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel ->
Network and Internet -> Network and Sharing Center.
3. Click Set up a new connection or network.
4. Follow the wizard. You will need the name of the wireless network
together with security settings. Consult the documentation
accompanied with your router or ask your wireless network
administrator for the settings.
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Security
TOSHIBA strongly recommend that you enable encryption
functionality, otherwise your computer will be open to illegal access by
an outsider using a wireless connection. If this occurs, the outsider
may illegally access your system, eavesdrop, or cause the loss or
destruction of stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.
Card Specifications
Form Factor
Compatibility
PCI Express Mini Card
IEEE 802.11 Standard for Wireless LANs
Microsoft Windows Networking
Network Operating
System
Media Access
Protocol
CSMA/CA (Collision Avoidance) with
Acknowledgment (ACK)
Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
Country/region where the product was purchased
Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.
Radio Frequency
Band 5GHz (5150-5850 MHz) (Revision a
and n)
Band 2.4GHz (2400-2483.5 MHz) (Revision
b/g and n)
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
The range of your wireless devices can be affected when the
antennas are placed near metal surfaces and solid high-density
materials.
Range is also impacted due to "obstacles" in the signal path of the
radio that may either absorb or reflect the radio signal.
Bluetooth wireless technology
Some computers in this series have Bluetooth wireless communication
function which eliminates the need for cables between electronic devices
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such as computers, printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area network environment which
is safe and trustworthy, that is quick and easy.
You cannot use the computer's built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless
technology has the following features:
Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.
Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.
Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.
Battery
This section explains battery types, use, recharging methods and handling.
Battery types
The computer has different types of batteries.
Battery pack
When the AC adaptor is not connected, the computer's main power source
is this lithium ion battery pack, also referred to in this manual as the main
battery.
Real Time Clock (RTC) battery
The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real
time clock and calendar will stop working.
Your computer will automatically power off after 1 minute and the same
message will appear again the next time when it is turned on.
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You can change the Real Time Clock settings in the BIOS setup utility.
The RTC battery does not charge while the computer is turned off even if
the AC adaptor is attached.
Care and use of the battery pack
This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
The computer's RTC battery is a Ni-MH battery and should be
replaced only by your dealer or by a TOSHIBA service representative.
The battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
Charge the battery pack only in an ambient temperature between 5
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
Charging the batteries
When the power in the battery pack becomes low, the DC IN/Battery
indicator will flash amber to indicate that only a few minutes of battery
power remain. If you continue to use the computer while the DC IN/Battery
indicator flashes, the computer will enable Hibernation Mode so that you do
not lose any data, and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.
Procedures
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet - the DC IN/Battery indicator
will glow amber while the battery is being charged.
Charging Time
The following table shows the approximate time required to fully charge a
discharged battery.
Battery type
Power off
Power on
Battery pack
about 3.5 hours
about 3.5 ~ 8.5 hours
(37.7Wh, 3 cell)
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Please be aware that the charging time when the computer is on is affected
by ambient temperature, the temperature of the computer and how you are
using the computer - if you make heavy use of external devices for
example, the battery might scarcely charge at all during operation.
Battery charging notice
The battery may not begin charging immediately under the following
conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, you should charge it at room temperature of between 5°C to
35°C (41°F to 95°F).
The battery is nearly completely discharged. In this instance you
should leave the AC adaptor connected for a few minutes and the
battery should begin charging.
The DC IN/Battery indicator may show a rapid decrease in battery
operating time when you try to charge a battery under the following
conditions:
The battery has not been used for a long time.
The battery has completely discharged and been left in the computer
for a long time.
In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.
3. Charge the battery until the DC IN/Battery indicator glows white.
Repeat these steps two or three times until the battery recovers normal
capacity.
Monitoring battery capacity
Remaining battery power can be monitored using the following methods.
Clicking the battery icon on the Taskbar
Via the Battery Status in the Windows Mobility Center window
You should wait at least 16 seconds after turning on the computer
before trying to monitor the remaining operating time. This is because
the computer needs this time to check the battery's remaining capacity
and then calculate the remaining operating time, based on this
together with the current power consumption.
Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
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With repeated discharges and recharges, the battery's capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.
Maximizing battery operating time
A battery's usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
Processor speed
Screen brightness
System Sleep Mode
System Hibernation Mode
Display power off period
Solid State Drive power off period
How often and for how long you use the Solid State Drive and external
disk(c) drives, for example, optical disc.
How much charge the battery contained to begin with.
How you use optional devices, such as a USB device, to which the
battery supplies power.
Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
Where you store your programs and data.
Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
The environmental temperature - operating time decreases at low
temperatures.
Whether you enable Sleep and Charge function.
Batteries exhausted time
When you turn off the power of your computer with batteries fully charged,
the batteries will be exhausted within the following approximate period.
Battery type
Sleep Mode
Shut Down Mode
Battery pack
about 3.5 days
about 70 days
(37.7Wh, 3 cell)
Extending battery life
To maximize the life of your battery packs:
At least once a month, disconnect the computer from a power source and
operate it on battery power until the battery pack fully discharges. Before
doing so, follow the steps as detailed below.
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1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged, however, if
the DC IN/Battery indicator flashes or there is some other warning to
indicate a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and
to a wall outlet that is supplying power. The DC IN/Battery indicator
should glow amber to indicate that the battery pack is being charged,
however, in the event that DC IN/Battery indicator does not glow this
indicates that power is not being supplied - check the connections for
the AC adaptor and the power cord.
5. Charge the battery pack until the DC IN/Battery indicator glows
white.
Peripheral devices
Memory media
The computer is equipped with a Memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.
Keep foreign objects out of the Memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the Memory
media slot. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.
Please note that an adaptor is required to use miniSD/microSD Card.
Please note that not all memory media have been tested and verified
to work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
The slot does not support Magic Gate functions.
Figure 4-6 Examples of memory media
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Secure Digital (SD)
Card
microSD card
adaptor and microSD
card
MultiMediaCard (MMC)
Memory media
This section provides the important safety precautions in order to handle
your memory media.
Points to note about the memory media card
SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
protected material on another computer or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from
SDHC and SDXC memory cards.
SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on memory cards is different, so pay careful
attention to the logo when purchasing.
The SD memory card logo is (
The SDHC memory card logo is (
The SDXC memory card logo is (
).
).
).
The maximum capacity of SD memory cards is 2GB. The maximum
capacity of SDHC memory cards is 32GB. The maximum capacity of
SDXC memory cards is 64GB.
Card Type
Capacities
SD
8MB, 16MB, 32MB, 64MB, 128MB, 256MB,
512MB, 1GB, 2GB
SDHC
SDXC
4GB, 8GB, 16GB, 32GB
64GB
Memory media format
New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.
Formatting a memory media card
Memory media cards are sold already formatted in conformity to specific
standards. If you reformat a memory card, be sure to reformat it with a
device such as digital camera or digital audio player that uses the memory
cards, not with the format command provided within Windows.
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Should you need to format all areas of the memory card, including the
protected area, you will need to obtain an appropriate application that
applies the copy protection system.
Media care
Observe the following precautions when handling the card.
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to
record data.
Memory cards have a limited lifespan, so it is important to backup
important data.
Do not write to a card if the battery power is low. Low power could
affect writing accuracy.
Do not remove a card while read/write is in progress.
For more details on using memory cards, see manuals accompanying the
cards.
About the write-protect
The memory media cards have a function for protect.
SD Card (SD memory card, SDHC memory card and SDXC memory
card)
Set the write-protect switch to the lock position, if you do not want to record
data.
Inserting a memory media
The following instructions apply to all types of supported media devices. To
insert a memory media, follow the steps as detailed below:
1. Turn the memory media so that the contacts (metal areas) are face
down.
2. Insert the memory media into the Memory media slot on the right side
of the computer.
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3. Press the memory media gently to ensure a firm connection is made.
Figure 4-7 Inserting a memory media
1
2
1. Memory media slot
2. Memory media
Make sure memory media is oriented properly before you insert it. If
you insert the media in wrong direction, you may not be able to
remove it.
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
Do not turn the computer off or switch to Sleep Mode or Hibernation
Mode while files are being copied - doing so may cause data to be
lost.
Removing a memory media
The following instructions apply to all types of supported media devices. To
remove a memory media, follow the steps as detailed below:
1. Click the Desktop tile and open the Safely Remove Hardware and
Eject Media icon on the Windows Taskbar.
2. Point to memory media and click the left Touch Pad control button.
3. Press the memory media to partially extend it out of the computer.
4. Grasp the media and remove it.
Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in
the memory media could be lost.
Do not remove only the miniSD/microSD Card while leaving the
adaptor in the Memory media slot.
HDMI Device
An HDMI display device can be connected to the HDMI out port on the
computer. To connect the HDMI display device, follow the steps as detailed
below:
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As the port operation of all HDMI (High-Definition Multimedia Interface)
display devices have not been confirmed, some HDMI display devices may
not function properly.
Connecting the HDMI out port
1. Plug one end of the HDMI cable into the HDMI in port of the HDMI
display device.
2. Plug the other end of the HDMI cable into the HDMI out port on your
computer.
Figure 4-8 Connecting the HDMI out port
1
2
1. HDMI out port
2. HDMI cable
Please do not plug/unplug an HDMI display device under the following
conditions:
The system is starting up.
The system is shutting down.
When you connect a television or external monitor to the HDMI port, the
display output device is set to HDMI.
When you unplug the HDMI cable and re-plug it, please wait at least 5
seconds before you re-plug the HDMI cable again.
When you change the display output device by function key, the playback
device may not switch automatically. In this case, in order to set the
playback device to the same device as the display output device, please
adjust the playback device manually by the following steps:
1. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel ->
Hardware and Sound -> Sound.
2. In the Playback tab, select the playback device which you want to
switch to.
3. To use the internal speakers on your computer, select Speakers. To use
the television or the external monitor that you have connected to the
computer, select a different playback device.
4. Click the Set Default button if it is available.
5. Click OK to close the Sound dialog.
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Settings for display video on HDMI
To view video on the HDMI display device, be sure to configure the
following settings otherwise you may find that nothing is displayed.
Be sure to use the function key to select the display device before starting
to play video. Do not change the display device while playing video.
Do not change the display device under the following conditions.
While data is being read or written.
While communication is being carried out.
Select HD Format
To select the display mode, follow the steps as detailed below:
1. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel.
2. Click Appearance and Personalization.
3. Click Display.
4. Click Change display settings.
5. Click Advanced settings.
6. Click List All Modes.
7. Select one of the mode at List All Modes.
Optional TOSHIBA Accessories
You are able to add a number of options and accessories in order to make
your computer even more powerful and convenient to use. For reference,
the following list details some of the items that are available from your
reseller or TOSHIBA dealer:
Universal AC Adaptor If you frequently use your computer at more than
one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.
Sound System and Video mode
This section describes some of the audio control functions.
Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, click Desktop and right click on the
speaker icon on the Taskbar, and then select Open Volume Mixer
from the sub menu.
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To adjust the volume level of speakers or headphones, move the
Speakers slider.
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.
Microphone Level
Follow the steps below to change the microphone recording level.
1. Right click on the speaker icon on the Taskbar, and select Recording
devices from the sub menu.
2. Select Microphone, and click Properties.
3. On the Levels tab move the Microphone slider to increase or
decrease the microphone volume level.
If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.
SRS
SRS Premium Sound offers the richest and most immersive audio
experience in any listening environment using technologies from SRS
Labs.
To access the utility, Click Desktop -> Desktop Assist (in taskbar) ->
Media & Entertainment -> SRS Premium Sound HD/SRS Premium
Sound 3D.
Your computer may be preinstalled with SRS Premium Sound HD or SRS
Premium Sound 3D depending on the model you purchased.
For more information, please refer to the help file.
Realtek HD Audio Manager
You can confirm and change the audio configuration using the Realtek HD
Audio Manager. To launch the Realtek HD Audio Manager:
Click Desktop -> Desktop Assist (in taskbar) -> Control Panel ->
Hardware and Sound -> Realtek HD Audio Manager.
When you first launch the Realtek HD Audio Manager, you will see two
device tabs. Speakers is the default output device. Microphone is the
default input device. To change the default device, click the Set Default
Device button under the chosen device tab.
Information
Click the Information button
to view hardware information, software
information, and language setting.
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Power Management
The audio controller in your computer can be turned off when the audio
function is not used. To adjust the configuration of audio power
management, click the Power Management button
.
When audio power management is enabled, the circle button at the
upper left of the Power Management is blue and convex.
When audio power management is disabled, the button is black and
concave.
Speaker Configuration
Click the Auto Test button
to confirm the internal speakers or the
headphone sound is coming from the right direction.
Default Format
You can change the sample rate and bit depth of sound.
Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Desktop -> Desktop Assist
(in taskbar) -> Control Panel -> Appearance and Personalization ->
Display -> Change display settings.
If you are running some applications (for example a 3D application or video
playback and so on), you may see some disturbance, flickering or frame
dropping on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
GPS Function
Your computer may include a built-in GPS (Global Positioning System).
The performance of GPS will vary depending on the environment. It might
happen that a location cannot be determined.
Your current location may not be shown depending on the status of GPS or
the location. If you are obtaining your current location information from the
computer, your current location may not be detected due to the information
accuracy. Specifically, your current location may not be detected in the
following places or situations:
Inside or directly under a building
Inside a bag or box
Among dense trees
When there is an obstacle (person or object) in the front of the
antenna
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Underground tunnel, underground, or underwater
Buildings streets or residential areas
Near to the high voltage cables
Bad weather such as heavy rain or snow
Computer Handling
This section explains computer handling and maintenance.
Cleaning the computer
To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely - in these circumstance you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.
Clean the plastics of the computer using a slightly water dampened
cloth.
You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.
Moving the computer
While the computer is designed for flexible day-to-day usage you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
Make sure all disk/disc activity has ended before moving the
computer.
Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the
computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down - a failure to follow this instruction
may result in minor heat injury.
Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to computer, computer
failure or loss of data.
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Never transport your computer with any cards installed - this may
cause damage to either the computer and/or the card resulting in
product failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.
Heat dispersal
To protect against overheating, the processor is equipped with an internal
temperature sensor which activates a cooling fan or lowers the processing
speed if the computer's internal temperature rises to a certain level. You
are able to select whether to control this temperature by either turning on
the fan first, then if necessary lowering the processor speed, or by lowering
the processor speed first, then if necessary turning on the fan. Both of
these functions are controlled through the Power Options.
When the processor's temperature falls within normal range, the fan will be
turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage. In this instance all unsaved data in memory will be lost.
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Chapter 5
Utilities and Advanced Usage
This chapter describes the utilities and special features of this computer,
and the advanced usage of some utilities.
Utilities and Applications
This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, you may refer to each utility's online manual, help files or
README.TXT file (if applicable).
All the utilities described here can be accessed from Desktop -> Desktop
Assist (in taskbar).
Furthermore, some utilities can also be launched from Start screen and via
desktop shortcut.
Desktop Assist
Desktop Assist is a graphical user interface that
provides access to specific tools and TOSHIBA
utilities and applications that make the use and
configuration of the computer easier.
To access this utility, click Desktop -> Desktop
Assist (in taskbar).
TOSHIBA PC
Diagnostic Tool
The TOSHIBA PC Diagnostic Tool will display
basic system configuration information and allow
the functionality of some of the computer's built-
in hardware devices to be tested.
For details on TOSHIBA PC Diagnostic tool, see
the help file.
TOSHIBA Password
utility
This utility allows you to set a password in order
to restrict access to the computer.
TOSHIBA System
Settings
This utility allows you to customize your
hardware settings according to the way you work
with the computer and the peripherals you use.
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TOSHIBA eco Utility This computer is equipped with "eco mode". This
mode slightly lowers performance of some
devices to reduce electric power consumption.
You can realize measurable power savings by
using it continuously.
TOSHIBA eco Utility helps you control and
monitor your power savings. Various information
can help you to understand your degree of
contribution to the environment.
Furthermore, this utility contains Peak shift
function that can help reduce power usage during
periods of peak demand by shifting some power
consumption to periods when demand is lower.
To access this utility, click Desktop -> Desktop
Assist (in taskbar) -> Tools & Utilities -> eco
Utility.
For details on TOSHIBA eco Utility, see the help
file.
TOSHIBA Media
Player by
This software is a multimedia player which can
be used to play back video, music and photo.
sMedioTrueLink+
TOSHIBA Media Player can play back contents
on a local library/home network/SkyDrive.
To access it, click the Media Player icon on the
Start screen.
For details, please refer to the Tutorial.
TOSHIBA Function
Key
This utility allows you to perform some features
by pressing a specified key or combined with the
FN key.
To setup this utility, click Desktop -> Desktop
Assist (in taskbar) -> Tools & Utilities ->
TOSHIBA Function Key.
For details, please refer to the Function Key
section.
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TOSHIBA Service
Station
This application allows your computer to
automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.
To access this utility, click Desktop -> Desktop
Assist (in taskbar) -> Support & Recovery ->
Service Station.
TOSHIBA PC Health
Monitor
The TOSHIBA PC Health Monitor application
proactively monitors a number of system
functions such as power consumption, battery
health and system cooling, informing you of
significant system conditions. This application
recognizes the system and individual component
serial numbers and will track specific activities
related to their usage.
TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4
Plug-in for Windows videos on Windows Media Player.
Media Player
For more information, please refer to the
TOSHIBA Resolution+ Plug-in for Windows
Media Player Help.
To access it, click Desktop -> Desktop Assist
(in taskbar) -> Media & Entertainment ->
TOSHIBA Resolution+ Plug-in for Windows
Media Player - Help.
You may not have all the software listed above depending on the model
you purchased.
Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1 To access the Power Options, click Desktop -> Desktop Assist (in
taskbar) -> Control Panel -> System and Security -> Power Options.
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Function keys
Function keys are specific key combinations that
let you quickly change the system configuration
directly from the keyboard without running a
system program.
Display automatic
power off *1
This feature automatically cuts off power to the
computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.
HDD automatic power This feature automatically cuts off power to the
off *1
hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.
System automatic
Sleep/Hibernation
Mode *1
This feature automatically shuts down the system
into either Sleep Mode or Hibernation Mode
when there is no input or hardware access for a
specified time. This can be specified in the Power
Options.
Power on password
Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer.
Intelligent power
supply *1
A microprocessor in the computer's intelligent
power supply detects the battery's charge,
automatically calculates the remaining battery
capacity and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.
Battery save mode *1
Panel power on/off *1
This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.
This feature automatically turns power to the
computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.
Low battery
When battery power is exhausted to the point
automatic Hibernation that computer operation cannot be continued, the
Mode *1
system automatically enters Hibernation Mode
and shuts itself down. This can be specified in
the Power Options.
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Heat dispersal *1
To protect against overheating, the processor
has an internal temperature sensor so that, if the
computer's internal temperature rises to a certain
level, the cooling fan is turned on or the
processing speed is lowered. This can be
specified in the Power Options.
Sleep Mode
If you have to interrupt your work, you can use
this feature to allow you to turn off power to the
computer without exiting from your software.
Data is maintained in the computer's main
memory so that when you next turn on the
power, you can continue working right where you
left off.
Hibernation Mode
This feature lets you turn off the power to the
computer without exiting from your software. The
contents of main memory are automatically
saved to the SSD so that when you next turn the
power on again, you can continue working right
where you left off. Refer to the Turning off the
power section, for more details.
USB Wakeup function This function restores the computer from Sleep
Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.
TOSHIBA Password utility
The TOSHIBA Password utility provides two levels of password security:
User and Supervisor.
Passwords set by the TOSHIBA Password utility function are different from
the Windows password.
User Password
To start the utility, click the following items:
Desktop -> Desktop Assist (in taskbar) -> Tools & Utilities -> User
Password
User authentication may be required to validate user rights when using
TOSHIBA Password Utility to delete or change passwords, etc.
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Set (button)
Click this button to register a password. After a password is set, you
will be prompted to enter it when you start the computer.
After you set the password, a dialog box will be displayed asking
whether you want to save it to a medium. If you forget the password,
you can open the password file on another computer. Be sure to keep
the media in a safe place.
When entering the character string to register the password, enter
from the keyboard character by character and do not enter as ASCII
code or copy-and-paste the character string. In addition, ensure that
the registered password is correct by outputting the character string to
the password file.
When entering a password, do not enter any characters (for example
"!" or "#") produced by pressing the SHIFT or ALT keys and so on.
Delete (button)
Click this button to delete a registered password. Before you can
delete a password, you must first enter the current password correctly.
Change (button)
Click this button to change a registered password. Before you can
change a password, you must first enter the current password
correctly.
Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK. When the computer is started, this text
will be displayed together with the prompt asking you to enter a
password.
You can use BIOS Setup to set, change or delete the HDD Password or
HDD Master Password.
To start BIOS Setup, press and hold the F2 key, and then turn on the
computer. Release the F2 key one second after the computer is power
on.
To end the BIOS Setup, press F10, and then press Y to accept the
changes. The computer will restart.
If your computer does not load the BIOS Setup utility, please refer to the
Troubleshooting section.
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If you forget your HDD User Password, TOSHIBA will NOT be able to
assist you, and your HDD will be rendered COMPLETELY and
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held
responsible for any loss of any data, any loss of use or access to your
HDD, or for any other losses to you or any other person or
organization that result from the loss of access to your HDD. If you
can’t accept this risk, don’t register the HDD User Password.
When saving the HDD User Password shut down or restart the
computer. If the computer is not shut down or restarted, the saved
data may not be correctly reflected. For more information on shutting
Supervisor Password
If you set a Supervisor Password, some functions might be restricted when
a user logs on with the User Password. To set a Supervisor Password:
Desktop -> Desktop Assist (in taskbar) -> Tools & Utilities ->
Supervisor Password
This utility lets you do the following:
Register or delete the Supervisor Password.
Specify restrictions for general users.
Starting the computer by password
If you have already registered a user password, there is one way to start
the computer:
Enter the password manually.
The password is necessary only if the computer was shut down in
Hibernation mode or boot mode, not in Sleep mode and Restart.
To enter a password manually, follow the steps as detailed below:
following message will appear in the screen:
Enter Password
At this point, the function keys do not work. They will function after you
enter the password.
2. Enter the Password.
3. Press ENTER.
If you enter the password incorrectly three times in a row, or if you don’t
enter the password within 1 minute, the computer shuts off. In this case,
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some features that can power on the computer automatically (Wake-up on
LAN, Task Scheduler, etc) may not work. You must turn the computer back
on to retry password entry.
TOSHIBA System Settings
This section explains how to use the TOSHIBA System Settings to
configure your computer, and provides information on settings for various
functions.
The settings or options explained here may vary depending on the model
you purchased.
After you changed the settings, a dialog box may appear to prompt you that
the changes will take effect after the computer is restarted. Make sure to
restart your computer immediately to apply these changes.
Accessing TOSHIBA System Settings
To run TOSHIBA System Settings, click Desktop -> Desktop Assist (in
taskbar) -> Tools & Utilities -> System Settings .
TOSHIBA System Settings window
The TOSHIBA System Settings window contains a number of tabs to allow
specific functions of the computer to be configured.
In addition there are also three buttons: OK, Cancel and Apply.
OK
Accepts your changes and closes the TOSHIBA
System Settings window.
Cancel
Apply
Closes the window without accepting your
changes.
Accepts all your changes without closing the
TOSHIBA System Settings window.
Some options shown in grey are possible to confirm their status.
General
This window displays the installed BIOS version, date and EC version.
Set all settings to
default
Return all values to the factory default settings.
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Sleep and Charge
This tab allows you to set advanced features when the power of the
computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation
Mode or shutdown state.
It also displays the remaining battery capacity.
Sleep and Charge
Your computer can supply USB bus power (DC5V) to the USB port even
when the computer is turned OFF.
This function can be used for ports that support the Sleep and Charge
function.
The port with the icon ( ) has Sleep and Charge function. You can use
the Sleep and Charge function to charge certain USB-compatible external
devices such as mobile phones or portable digitalmusic players.
Move the slider to enable or disable this funtion.
Enabled
Enables the Sleep and Charge function. Then
you can use this function to charge certain USB-
compatible external devices such as mobile
phones or portable digital music players.
Disabled
Disables the Sleep and Charge function.
The Sleep and Charge function may not work with certain external
devices even if they are compliant with the USB specification. In those
cases, turn the power of the computer ON to charge the device.
When Sleep and Charge function is enabled, USB bus power (DC5V)
will be supplied to compatible ports even when the power of the
computer is turned OFF. USB bus power (DC5V) is similarly supplied
to the external devices which are connected to the compatible ports.
However, some external devices cannot be charged solely by
supplying USB bus power (DC5V). As for the specifications of the
external devices, please contact the device manufacturer or check the
specifications of the external devices thoroughly before use.
Using the sleep and charge function to charge external devices will
take longer than charging the devices with their own chargers.
If Sleep and Charge function is enabled, the computer’s battery will
discharge during hibernation or when the computer is turned off. It is
recommended that you connect the AC adaptor to the computer when
enabling the Sleep and Charge function.
External devices connected to the USB bus power (DC5V) function
that interfaces with the power ON/OFF of the computer may always be
in an operational state.
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When there is a current overflow of the external devices connected to
the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.
When Sleep and Charge function is enabled, the USB Wakeup
function does not work for compatible ports. In that case, if there is a
USB port that does not have the Sleep and Charge function, attach
the mouse or keyboard to it. If all USB ports have the Sleep and
Charge function, change to disable Sleep and Charge function. The
USB Wakeup function will now work, but the Sleep and Charge
function will be disabled.
Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
Your PC has multiple charging modes so that many different USB devices
can be supported for Sleep and Charge function. Auto Mode (Default) is
suitable for a wide range of digital audio players.
Your computer supports High Current Mode (2.0A Mode). Using the
following procedure to find a suitable mode from Auto Mode to High
Current Mode for your USB device to charge.
Do not use High Current Mode when your USB devices do not support
High Current Mode (2.0A Mode).
This function may not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, disable
and stop using this function.
While using High Current Mode, your computer can supply USB bus power
(DC5V, 2.0A) to the compatible ports while the computer is turned off.
Some external devices cannot use High Current Mode (2.0A Mode). As for
the specifications of the external devices, please contact the device’s
manufacture or check the specifications of the external device thoroughly
before use.
It is recommended that AC adaptor be connected to the computer while
using High Current Mode.
Never use USB devices and cables not supporting this feature when High
Current Mode is used.
Always use the USB cable that was included with your USB device.
Function under Battery Mode
This utility can be used to enable/disable USB charge under battery mode.
Move the slider to enable or disable this function.
Enabled
Enables Sleep and Charge function under battery
mode.
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Disabled
Enables Sleep and Charge function only when
the AC adaptor is connected.
Lower limit of
Specifies the lower limit of remaining battery life
remaining battery life by moving the slider bar. If the remaining battery
life falls below the setting, the Sleep and Charge
function will be stopped.
This setting is only available when the Function
under Battery Mode is enabled.
CPU
This function allows you to set the processor's operating mode.
Dynamic CPU Frequency Mode
This option allows you to configure the power saving modes associated
with the processor - the following settings are available:
Dynamically
Switchable
The processor's automatic clock speed switching
function is enabled - in use the processor's
operation is automatically switched when
necessary.
Always High
Always Low
The processor's automatic clock speed switching
function is disabled - in use the processor will
always run at its highest level of power
consumption and its highest speed.
The processor's automatic clock speed switching
function is disabled - in use the processor will
always run at a lower level of power consumption
and a low speed.
Boot
This tab allows you to modify the boot settings.
Boot Priority Options
This option allows you to set the priority for booting the computer. Click the
Up and Down buttons to adjust the priority.
To change the boot drive, follow the steps below.
1. Hold down F12 and boot the computer. Release the F12 key one
second after the computer is power on.
2. Use the up and down cursor keys to select the boot device you want
and press ENTER.
If your computer does not load the Boot menu, please refer to the
Troubleshooting section.
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If a Supervisor Password has been set, manual boot device selection
functions may be restricted.
The boot device selection methods described above will not change the
boot priority settings that have been configured in TOSHIBA System
Settings. In addition, if you press a key other than one of those listed, or if
the selected device is not installed, the system will continue to boot
according to the current and available settings in TOSHIBA System
Settings.
Boot speed
This option allows you to select system boot-up speed.
Fast
Reduces system boot-up time. System can boot
only from the built-in HDD and only internal LCD
and keyboard are supported during the boot
process.
Normal
System boots up at normal speed.
USB Memory Boot Mode
This option allows you to set the type of the USB memory to be used as a
startup device.
HDD Type
FDD Type
Keyboard
Sets the USB memory to be the equivalent of a
hard disk drive (default). With this setting, the
USB memory device can be used to start the
computer as though it were a hard disk drive
based on the hard disk drive settings within both
the Boot Priority and HDD Priority options
detailed previously.
Sets the USB memory to be the equivalent of a
floppy diskette drive. With this setting, the USB
memory device can be used to start the
computer as though it were a floppy diskette
based on the floppy diskette drive settings within
the Boot Priority option detailed previously.
This tab allows you to set conditions for the Keyboard.
Function Keys mode
This feature allows you to configure the Function Keys Mode. Please refer
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Special function
mode
Press the function key by itself to use special
functions. Hold FN first to use standard F1-F12
functions.
Standard F1-F12
mode
Press the function key by itself to use standard
F1-F12 functions. Hold FN first to use special
functions.
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can
turn on the system by pressing any key. However, please be aware that
this option will only work with the internal keyboard and only when the
computer is in Sleep Mode.
Enabled
Disabled
Enables the Wake-up on Keyboard function.
Disables the Wake-up on Keyboard function.
USB
Legacy USB Support
Use this option to enable or disable USB Legacy Emulation. If your
operating system does not support USB, you can still use a USB mouse
and keyboard by setting the Legacy USB Support item to enabled.
Enabled
Disabled
Enables the USB Legacy Emulation.
Disables the USB Legacy Emulation.
System ON CDP Charge Mode
Enabled
Disabled
Rapid USB battery charge at maximum 1.5A
while PC is powered On.
Conventional USB battery charge while PC is
powered On.
When "System ON CDP Charge Mode" is enabled, your computer can
supply USB bus power (DC5V, 1.5A) to the compatible ports while the
computer is turned on.
The "System ON CDP Charge Mode" may not work with certain external
devices even if they are compliant with the USB specifications. In those
cases, use a USB port without "USB Sleep and Charge function" or disable
“System ON CDP Charge Mode”.
It is recommended that AC adaptor be connected to the computer while
using the "System ON CDP Charge Mode".
When your computer battery capacity is too low to continue, "System ON
CDP Charge Mode" may not work. In those cases, connect the AC adaptor
and reboot the computer.
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Never use USB cables not supporting this feature when "System ON CDP
Charge Mode" (DC5V, 1.5A) is enabled.
Always use the USB cable that was included with your USB device.
When "System ON CDP Charge Mode" or “USB Sleep and Charge
function” is enabled, the “USB Wakeup” function will not work. In that case,
use a USB port without "USB Sleep and Charge function" or disable both
“System ON CDP Charge Mode” and “USB Sleep and Charge function”.
SATA
This tab allows you to set conditions for SATA.
SATA Interface setting
This feature allows you to set SATA interface setting.
Performance
Let SSD work with maximum performance.
(Default)
Battery life
Let SSD work with battery life mode. If this
setting is selected, performance will be lower.
Advanced
This tab allows you to set the conditions for each device or function.
You can enable or disable the device or function you selected for power
management. Disabled mode consumes less power.
If you disable a device or function, you must re-enable it before you can
use it again.
TOSHIBA Media Player by sMedio TrueLink+
Please be aware of the following limitations when you use the TOSHIBA
Media Player by sMedio TrueLink+:
Notes on use
This software is a multimedia player which can be used to play back video,
music and photo. However, some files may not be able to play back
normally.
TOSHIBA Media Player can only support resolution higher than
1280x800.
It is recommended that the AC adaptor be connected while TOSHIBA
Media Player is running. Power saving features may interfere with
smooth playback. When TOSHIBA Media Player is used with a battery
power, set the Power Options to "Balance".
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The screen saver is disabled while TOSHIBA Media Player is playing
a video file or slideshows of photos.
The computer will not enter Sleep, Hibernation and shut-down mode
automatically, while TOSHIBA Media Player is running.
The display automatic power off function is disabled while TOSHIBA
Media Player is playing a video file or slideshows of photos.
The Resolution+ function was specially adjusted for the internal
monitor. Hence, please turn OFF Resolution+ when viewing on
external monitor.
Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
Operating TOSHIBA Media Player by sMedio TrueLink+
The steps for playing a video file on a local library:
1. Click My Local Library on the Start Page of TOSHIBA Media Player.
2. Click a video file to playback.
The steps for playing a music file on a local library:
1. Click My Local Library on the Start Page of TOSHIBA Media Player.
2. Click Music in the upper-left corner of the screen.
3. Select an artist icon or album icon for playback.
4. Click a music file to playback.
The steps for playing a photo file on a local library:
1. Click My Local Library on the Start Page of TOSHIBA Media Player.
2. Click Photos in the upper-left corner of the screen.
3. Select a folder icon or date icon for playback.
4. Click a photo file to playback.
Opening TOSHIBA Media Player by sMedio TrueLink+
Manual
The features and operations about TOSHIBA Media Player are explained
in the TOSHIBA Media Player Manual. Use the following procedure to open
TOSHIBA Media Player Manual:
Click the Tutorials icon on the Start Page of TOSHIBA Media Player.
TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor application proactively monitors a
number of system functions such as power consumption, battery health
and the system cooling, informing you of significant system conditions. This
application recognizes the system and individual component serial
numbers, and will track specific activities related to the computer and their
usage.
The collected information includes device operation time and number of
actuations or status changes (i.e.: number of power button and FN key
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combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume,
wireless communication functionalities and USB information), date of initial
system use, and also computer and device usage (i.e.: power settings,
battery temperature and recharging, CPU, memory, backlight illumination
time, and temperatures for various devices). The stored data uses a very
small portion of the total hard disk capacity, approximately 10MB or less
per year.
This information is used to identify and provide a notification of system
conditions which may effect the performance of your TOSHIBA computer. It
may also be used to help diagnose problems should the computer require
service by TOSHIBA or TOSHIBA's authorized service providers.
Additionally, TOSHIBA may also use this information for quality assurance
analysis.
Subject to the use restrictions above, the HDD data logged may be
transferred to entities located outside of your country or region of residence
(e.g., European Union). Those countries may or may not have the same
data protection laws or data protection levels as required by your home
country or region.
Once enabled, you may disable the TOSHIBA PC Health Monitor at any
time by uninstalling the software via Uninstall a program in the Control
Panel. Doing so will automatically delete all collected information from the
HDD.
The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA's obligations under its standard limited warranty in any way.
TOSHIBA's standard limited warranty terms and limitations apply.
Starting the TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor can be started using the following
methods:
Click Desktop -> Desktop Assist (in taskbar) -> Support &
Recovery -> PC Health Monitor.
Click the icon (
) in the notification area, then click the Enable PC
Health Monitor... message the first time you run the application and
Run PC Health Monitor... every time thereafter.
No matter which method is used, the TOSHIBA PC Health Monitor
explanation screen will be displayed.
Clicking Next will display the "PC Health Monitor Software Notice &
Acceptance" screen. Please carefully read the information displayed.
Selecting ACCEPT and clicking OK will enable the program. By enabling
the TOSHIBA PC Health Monitor software, you agree with these terms and
conditions and to the use and sharing of the collected information. Once
the program is enabled, the TOSHIBA PC Health Monitor screen is
displayed, and the program will begin monitoring system functions and
collecting information.
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A message will be displayed if any changes which may interfere with the
operation of the program are detected. Follow the instructions displayed on
screen in the message.
System Recovery
There is a hidden partition allocated on the SSD for the System Recovery
Options in the event of a problem.
You can also create recovery media and restore the system.
The following items will be described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Solid State
Drive
Ordering Recovery Discs from TOSHIBA
Creating Recovery Media
This section describes how to create Recovery Media.
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance SSD access
speed. They may cause unstable operation and damage data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the Hard
Disk Drive, and can be copied to either disc media or USB Flash Memory
by using the following steps:
1. Select either blank disc or USB Flash Memory.
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The application will allow you to choose from a variety of different
media onto which the recovery image can be copied including disc
media and USB Flash Memory.
Please note that some of the disc media may not be compatible with
the optical disc drive connected to your computer. You should
therefore verify the optical disc drive supports the blank media you
have chosen before proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
2. Turn on your computer and allow it to load the Windows operating
system from the Solid State Drive as normal.
3. Insert the first blank disc into the optical disc drive tray, or Insert the
USB Flash Memory into one available USB port.
4. Click Desktop -> Desktop Assist (in taskbar) -> Support &
Recovery -> Recovery Media Creator.
5. After Recovery Media Creator starts, select the type of media and the
title you wish to copy, and then click the Create button.
Restoring the pre-installed software from your created
Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, follow the steps
below:
When you reinstall the Windows operating system, the hard disk will
be reformatted and all data will be lost.
Please make sure to use the default Boot Mode option in the BIOS
setup utility before restoring.
To start BIOS Setup, press and hold the F2 key, and then turn on the
computer. Release the F2 key one second after the computer is power
on. If your computer does not load the Recovery options, please refer
In the BIOS setup screen, select Advanced -> System Configuration
-> Boot Mode -> UEFI Boot (Default).
If you set the Boot Mode as CSM Boot, the recovery media created by
Recovery Media Creator will NOT be able to restore.
If you create a recovery image using advanced recovery tools from
Control Panel, please also make sure to use the default Boot Mode
option (UEFI Boot) in the BIOS setup utility before restoring.
1. Load the Recovery Media into the external Optical Disc Drive or insert
the recovery USB Flash Memory into one available USB port.
2. Turn off the computer's power.
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3. While holding down the F12 key on the keyboard, turn on your
computer. Release the F12 key one second after the computer is
power on.
4. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media. Please refer to the
Boot Priority Options section for further information.
5. A menu will be displayed from which you should follow the on-screen
instructions.
If your computer does not load the Boot menu, please refer to the
Troubleshooting section.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", you will see the following message: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot
make Recovery Media.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.
If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.
Restoring the pre-installed software from the
Recovery Solid State Drive
A portion of the total Solid State Drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your Solid State Drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not
available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your Solid State Drive, you may find that it becomes
impossible to setup your computer.
Make sure that the AC adaptor is connected during the restoring process .
When you reinstall the Windows operating system, the Solid State Drive
may be reformatted and all data may be lost.
1. Turn off your computer.
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2. While holding down 0 (zero) key on the keyboard, turn on your
computer. Release the 0 (zero) key one second after the computer
ispower on.
3. A menu will be displayed from which you should follow the on-screen
instructions.
If your computer does not load the Recovery options, please refer to the
Troubleshooting section.
You can also perform the restoration through PC settings in the operating
system:
1. Click the Settings charm and click Change PC settings.
2. Click General under PC settings.
3. Select the options you desired and follow the on-screen instructions.
Ordering Recovery Discs from TOSHIBA*
You can order Product Recovery discs for your computer from the
TOSHIBA Europe Backup Media Online Shop.
* Please note that this service is not free-of-charge.
1. Visit https://backupmedia.toshiba.eu on the Internet.
2. Follow the on-screen instructions. You will receive your Recovery
Discs within two weeks after placing your order.
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Chapter 6
Troubleshooting
TOSHIBA have designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from TOSHIBA Support - if you find you need to consult
others, be prepared to describe the problem in as much detail as possible.
Preliminary checklist
You should always consider the simplest solution first - the items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Before you attach an external device you should first turn the
computer off, then when you turn the computer back on again it will
recognize the new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
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Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.
Analyzing the problem
Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard, SSD,
display panel, Touch Pad, Touch Pad control buttons - as each device
will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or
random characters? Make a screenshot of the current display and, if
possible, look up the messages in the documentation included with the
computer, software or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA
Support.
Software
The problems may be caused by your software
or disk. If you cannot load a software package,
the media may be damaged or the program
might be corrupted - in these instances try
loading another copy of the software if possible.
If an error message appears while you are using
a software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary
of error messages.
Next, you should check any error messages
against the operating system documentation.
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Hardware
If you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source - the next section provides
checklists for individual components and
peripherals.
Before using a peripheral device or application software that is not an
authorized TOSHIBA part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.
If something goes wrong
Your program stops responding
If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.
To close a program that has stopped responding:
1. Press CTRL, ALT, and DEL simultaneously (once), then click Start
Task Manager. The Windows® Task Manager window appears.
2. Select the program you want to close, then click End Task. Closing
the failed program should allow you to continue working. If it does not,
continue with the next step.
3. Close the remaining programs one by one by selecting the program
name, then End Task. Closing all programs should allow you to
continue working. If it does not, power off your computer and then
restart it.
The computer will not start
Make sure you attached the AC adaptor and power cord/cable properly.
If you are using the AC adaptor, check that the wall outlet is working by
plugging in another device, such as a lamp.
Verify that the computer is on by looking at the ON/OFF indicator.
If the indicator is glowing, the computer is on. Also, try turning the computer
off and then on.
If you are using an AC adaptor, verify that the computer is receiving power
from the external power source by looking at the DC IN/Battery indicator. If
the indicator is glowing, the computer is connected to a live external power
source.
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The computer will not load advanced options during startup
By holding down one of the following keys during startup, your computer
will load advanced options as shown below.
Key
Advanced option
BIOS utility
F2
F12
Boot menu
0 (zero)
Recovery options
f your computer starts to load the Operating System instead of desired
advanced options, follow the steps below:
1. In the Settings charm, click Power and then select Restart.
2. Hold down the corresponding key and then release this key one
second after the computer is power on.
3. Follow the on-screen instructions to proceed.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
Power
Keyboard
Internal display panel
SSD
Memory Media Card
Pointing device
USB device
Sound system
Wireless LAN
Bluetooth
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
Overheating power down
If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.
Problem
Procedure
Computer shuts
Leave the computer off until it reaches room
down automatically. temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.
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AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN/Battery indicator. Please refer to
Problem
Procedure
AC adaptor doesn’t Check the connections to make sure that the
power the computer power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact TOSHIBA Support.
Battery
If you suspect a problem with the battery, you should check the status of
the DC IN/Battery indicator.
Problem
Procedure
Battery doesn’t
The battery may be discharged - connect the AC
power the computer adaptor to recharge the battery.
Battery doesn’t
If the battery is completely discharged, it will not
charge when the AC begin charging immediately, in these instances you
adaptor is attached
should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected
to its supplying power - this can be tested by
plugging another appliance into it.
Battery doesn’t
If you frequently recharge a partially charged
power the computer battery, the battery might not charge to its full
as long as expected potential - in these instances you should fully
discharge the battery and then attempt to charge it
again.
Check the Power saver option under Select a
power plan in the Power Options.
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Real Time Clock
Problem
Procedure
The BIOS setting
and system date/
time are lost.
The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and time
in the BIOS setup application by using the
following steps:
1. Press and hold the F2 key, and then turn on
the computer. Release the F2 key one second
after the computer is power on - the BIOS
setup utility will load.
2. Set the date in the System Date field.
3. Set the time in the System Time field.
4. Press F10 - a confirmation message will be
displayed.
5. Press the Y key - the BIOS setup application
will end and the computer will restart.
Keyboard
Keyboard problems can be caused by the setup and configuration of the
Problem
Procedure
Output to screen is
garbled
Please refer to your software's documentation to
ensure that it is not remapping the keyboard in any
way (remapping involves changing or reassigning
the function of each key).
If you are still unable to use the keyboard, you
should contact TOSHIBA Support.
Internal display panel
Apparent computer's display panel problems may be related to the
computer's setup and configuration - please refer to the TOSHIBA System
Settings section, for further information.
Problem
Procedure
No display
Press the function keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
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Problem
Procedure
Markings appear on These marks may have come from contact with the
the computer's
display panel.
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the
marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Solid State Drive
Problem
Procedure
Computer does not
Check to see whether there is a disc in the optical
boot from Solid State disc drive - if so remove it and try to start the
Drive
computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA System Settings -
further information.
Slow performance
The files on the SSD may be fragmented - in this
instance you should run the disk Defragmentation
utility to check the condition of your files and the
Solid State Drive. Please refer to the operating
system's documentation or online Help File for
further information on operating and using the
Defragmentation utility.
As a last resort you should reformat the Solid State
Drive and then reload the operating system and all
other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.
Memory Media Card
Problem Procedure
Memory media card Remove the memory media card from the
error occurs
computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
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Problem
Procedure
You cannot write to Remove the memory media card from the
a memory media
card
computer and check to ensure that it is not write
protected.
You cannot read a
file
Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section, and the documentation supplied with your mouse.
Touch Pad
Problem
Procedure
The Touch Pad does Check the Device Select settings.
not work.
Click Desktop -> Desktop Assist (in taskbar) ->
Control Panel -> Hardware and Sound ->
Mouse.
Press function keys to enable.
On-screen pointer
In this instance the system might be busy - Try
does not respond to moving the mouse again after waiting a short
pointing device
operation
while.
Double-tapping
(Touch Pad) does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Desktop ->
Desktop Assist (in taskbar) -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the Double Click Speed as required and
click OK.
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Problem
Procedure
The on-screen
pointer moves too
fast or too slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Desktop ->
Desktop Assist (in taskbar) -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click
OK.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
The reaction of
Adjust the touch Sensitivity.
Touch Pad is either
too sensitive or not
sensitive enough.
To access it, click Desktop -> Desktop Assist (in
taskbar) -> Control Panel -> Hardware and
Sound -> Mouse .
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB mouse
Problem
Procedure
On-screen pointer
In this instance the system might be busy - Try
does not respond to moving the mouse again after waiting a short
mouse operation
while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure it
is firmly attached.
Double-clicking does In this instance, you should initially try changing
not work
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Desktop ->
Desktop Assist (in taskbar) -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
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Problem
Procedure
The on-screen
pointer moves too
fast or too slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Desktop ->
Desktop Assist (in taskbar) -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The on-screen
pointer moves
erratically
The elements of the mouse responsible for
detecting movement might be dirty - please refer to
the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem
Procedure
USB device does not Remove the USB device from the computer and
work
then reconnect it to a free port in order to ensure it
is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.
Sleep and Charge function
For more information and settings, please refer to the Sleep and Charge
section.
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Problem
Procedure
I cannot use the
Sleep and Charge
function.
Sleep and Charge function may be disabled.
Enable the Sleep and Charge function in the
TOSHIBA System Settings.
When there is a current overflow of the external
device connected to the compatible port, USB bus
power (DC5V) supply may be stopped for safety
reasons. When this happens, disconnect an
external device if some external devices are
connected. After that, turn the power of the
computer ON/OFF to restore the function. If this
function can not be still used even if only one
external device is connected, stop using the
external device because its current is over the
acceptable value of this computer.
Some external devices may not be able to use the
Sleep and Charge function. In this case, please try
one or more of the following methods.
Turn OFF the computer while external devices
are connected.
Connect external devices after turning OFF of
the computer.
If this function can not be still used, change the
setting to disable the function and stop using this
function.
The battery depletes If Sleep and Charge function is enabled, the
quickly even when I computer's battery will discharge during
turned OFF the
power of the
computer.
hibernation or when the computer is turned off.
Connect the AC adaptor to the computer or disable
the Sleep and Charge function.
External devices
connected to the
Some external devices may not work when
connected to a compatible port if the Sleep and
compatible ports do Charge function is enabled.
not work when
Reconnect the external device after turning the
computer ON.
connected to a
compatible port.
If the external device still does not work, connect
device to an USB port that does not have the
Sleep and Charge function or change to disable
the Sleep and Charge function.
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Problem
Procedure
The "USB Wakeup
function" does not
work.
When "System ON CDP Charge Mode" or "USB
Sleep and Charge function" is enabled, the "USB
WakeUp" function does not work for ports that
support the Sleep and Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function or change to
disable both "System ON CDP Charge Mode" and
"USB Sleep and Charge function".
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem
Procedure
No sound is heard
Increase or decrease the volume.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.
Annoying sound is
heard
In this instance you may be experiencing feedback
from either the internal microphone or an external
microphone connected to the computer - please
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
External monitor
with your monitor for further information.
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Problem
Procedure
Monitor does not
turn on
After confirming that the monitor's power switch is
on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
No display
Try adjusting the contrast and brightness controls
on the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external monitor
may not display when turned on again.
If this occurs, press the function key to re-set the
display panel and external monitor to clone mode.
Display error occurs Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
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Problem
Procedure
Cannot access
Wireless LAN
Make sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
administrator.
Bluetooth
For further information on Bluetooth wireless communication, please refer
Problem
Procedure
Cannot access
Bluetooth device
Check to ensure the computer's Wireless
Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth Adaptor
is installed in the computer - the built-in Bluetooth
hardware cannot operate simultaneously with
another Bluetooth controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.
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TOSHIBA technical support
If you are still unable to solve the problem and suspect that it is hardware
related, read the enclosed warranty booklet or visit www.toshiba-
europe.com on the Internet.
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Index
Documentation list 2-1
A
Dual Pointing Device
AC adaptor
additional 4-17
connecting 2-5
DC IN 19V jack 3-7
E
Equipment checklist 2-1
B
External monitor
Battery
extending life 4-11
monitoring capacity 4-10
F
H
Bluetooth
problems 6-14
Hard disk drive
C
D
Cleaning the computer 4-20
Cooling vents 3-7–3-9
HW Setup
SATA 5-14
DC IN
indicator 3-2
K
Display
Keyboard
function keys 4-3
problems 6-6
Display controller 3-10
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Windows special keys 4-5
Hardware and system
Internal display panel 6-6
Memory Media Card 6-7
Overheating power
Pointing device 6-8
TOSHIBA support 6-14
M
P
memory media card
inserting 4-14
removing 4-15
Moving the computer 4-20
MultiMediaCard
removing 4-15
R
S
Password
Recovery hard disk drive 5-19
Recovery Media 5-18, 5-20
Restarting the computer 2-9
Starting the computer by
Pointing Device
SD/SDHC/SDXC Card
Power
Hibernation Mode 2-11
Sleep Mode
Sound system
Problems
Analyzing the problem 6-2
Battery 6-5
T
TOSHIBA Desktop Assist 5-1
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