Thecus Technology Computer Drive N299 User Manual

Thecus N299  
User’s Manual  
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Safety Warnings  
For your safety, please read and follow the following safety warnings:  
Read this manual thoroughly before attempting to set up your N299.  
Your N299 is a complicated electronic device. DO NOT attempt to repair it  
under any circumstances. In the case of malfunction, turn off the power  
immediately and have it repaired at a qualified service center. Contact  
your vendor for details.  
DO NOT allow anything to rest on the power cord and DO NOT place the  
power cord in an area where it can be stepped on. Carefully place  
connecting cables to avoid stepping or tripping on them.  
Your N299 can operate normally under temperatures between 5°C and  
40°C, with relative humidity of 0% – 80%. Using the N299 under extreme  
environmental conditions could damage the unit.  
Ensure that the N299 is provided with the correct supply voltage (AC 100V  
~ 240V, 50/60 Hz). Plugging the N299 to an incorrect power source could  
damage the unit.  
Do NOT expose the N299 to dampness, dust, or corrosive liquids.  
Do NOT place the N299 on any uneven surfaces.  
DO NOT place the N299 in direct sunlight or expose it to other heat  
sources.  
DO NOT use chemicals or aerosols to clean the N299. Unplug the power  
cord and all connected cables before cleaning.  
DO NOT place any objects on the N299 or obstruct its ventilation slots to  
avoid overheating the unit.  
Keep packaging out of the reach of children.  
If disposing of the device, please follow your local regulations for the safe  
disposal of electronic products to protect the environment.  
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Table of Contents  
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Chapter 1: Introduction  
Overview  
Thank you for choosing the Thecus N299 IP Storage Server. The Thecus N299 is  
an easy-to-use storage server that allows a dedicated approach to storing and  
distributing data on a network. Data reliability is ensured with RAID features that  
provide data security and recovery. Two Gigabit Ethernet ports enhance network  
efficiency, allowing the N299 to take over file management functions. The N299’s  
user-friendly GUI supports multiple languages, and its built-in media server and  
optional wireless connectivity via USB dongles allow users to share and enjoy  
their digital media in virtually any room of the house.  
Product Highlights  
File Server  
First and foremost, the N299 allows you to store and share files over an IP  
network. With a Network Attached Storage (NAS) device, you can centralize your  
files and share them easily over your network. With the easy-to-use web-based  
interface, users on your network can access these files in a snap.  
To learn about the Web User Interface, go to Chapter 5: Using the N299 >  
Media Server  
The N299 can also act as a convenient media server, allowing you to enjoy and  
share photos, music, and movies via the uPnP AV streaming protocol.  
To set up the Media Server, refer to Chapter 4: Additional Feature Setup >  
FTP Server  
With the built-in FTP Server, friends, clients, and customers can upload and  
download files to your N299 over the Internet with their favorite FTP programs.  
You can create user accounts so that only authorized users have access.  
To set up the FTP Server, refer to Chapter 4: Additional Feature Setup > FTP  
Server.  
iTunes® Server  
Digital music is one of the hottest trends, and with the built-in iTunes® server,  
you can share your digital music files with every iTunes-equipped PC on your  
network. The iTunes Server is also incredibly easy to set up!  
To set up the iTunes Server, refer to Chapter 4: Additional Feature Setup >  
Photo Gallery  
Got a lot of photos? Share them effortlessly with the N299’s built-in Photo Gallery.  
Users can create albums and upload photos in a snap, and the N299 will even  
auto-create thumbnails.  
To find out how to share photos with the N299, refer to Chapter 5: Using the  
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Backup Server  
Don’t leave precious data to chance. With advanced backup capabilities, you can  
easily upload mission critical files to the N299, and even automate your backup  
tasks for true peace-of-mind.  
To find out how to backup your files with the N299, refer to Chapter 5: Using  
the N299 > File Backup.  
Download Manager  
Tired having downloads take up all of your bandwidth when you need it most?  
With the N299’s Download Manager, you can let the N299 complete your BT,  
HTTP, and FTP during off-peak hours. With the N299 lower power requirements,  
you can even save money off your monthly power bill.  
To set up the Download Station, refer to Chapter 4: Additional Feature Setup  
Printer Server  
With the N299’s Printer Server, you can easily share an IPP printer with other PCs  
connected to your network.  
To set up the Printer Server, refer to Chapter 4: Additional Feature Setup >  
IP Cam Surveillence Server  
Keep an eye on things with the built-in IP Cam Surveillence Server. Just plug in a  
compatible webcam and the N299 can send snapshots to an account that you  
specify. Best of all, your PC doesn’t even have to be turned on!  
To set up the IP Cam Surveillence Server, refer to Chapter 4: Additional  
Feature Setup > IP Cam Surveillence.  
Package Contents  
Your N299 package should contain the following items:  
Thecus N299 NAS Device  
Accessory Pack:  
o Power cord  
o RJ-45 Ethernet cable  
o hard disk screws  
o hard disk tray screws  
o Installation CD  
o Quick Installation Guide  
o Warranty card  
Please check to see if your package is complete. If you find that some items are  
missing, contact your dealer.  
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Front Panel  
The N299’s front panel displays the unit’s array of status LEDs, and is also where  
you’ll find the power button and USB port. See the table below for a detailed  
explanation of each:  
Item  
Description  
Power LED  
System Status LED  
Solid blue: N299 is powered on  
Blinking orange: system is starting up  
Blinking red: system error  
Off: system startup complete; system operating normally  
Solid blue: HDD 1 detected  
Blinking blue: Active HDD 1 data transfer  
Solid red : HDD 1 error detected  
Blinking red: HDD 1 capacity is nearly full (90% or more)  
* If RAID is configured, capacity is based on the entire RAID  
system.  
HDD1 LED  
HDD2 LED  
Solid blue: HDD 2 detected  
Blinking blue: Active HDD 2 data transfer  
Solid red : HDD 2 error detected  
Blinking red: HDD 2 capacity is nearly full (90% or more)  
* If RAID is configured, capacity is based on the entire RAID  
system.  
One-Button USB  
Copy  
One-Button Copy  
Push once to copy entire USB volume to the N299. A short  
beep will sound to acknowledge that files are now being  
copied. Files are stored in a folder named by current time  
stamp: (YearMonthDayHHMM)  
WAN LED  
LAN LED  
USB LED  
Solid green: network link  
Blinking green: network activity  
Solid green: network link  
Blinking green: network activity  
USB Device Connection  
o Blinking blue (5 seconds): USB device connected  
successfully.  
*For universal USB memory card readers, the USB LED  
will blink blue when one or more card is mounted  
successfully.  
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o Blinking red (5 seconds): USB device connection failure  
Data Transfer  
o Blinking blue: Active data transfer  
o Blinking red: USB device read/write error  
USB Port  
Power Button  
USB 2.0 port for USB storage expansion.  
Power on/off N299  
Rear Panel  
The rear panel of the N299 houses the USB and Ethernet connections, as well as  
the power connector. See the table below for descriptions of each:  
Item  
Description  
Power Connector  
WAN Port  
Connect the included power cord to this connector  
WAN port for connecting to an Ethernet network through a  
switch or router  
LAN Port  
LAN port for connecting to an Ethernet network through a switch  
or router  
USB Ports  
USB 2.0 ports for storage expansion  
There are two USB ports at the back panel  
of N299, you can use either one, but not  
two at the same time.  
NOTE  
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Chapter 2: Getting Started  
Overview  
Your N299 is designed for complete ease-of-use. To help you get started, the  
following chapter will help you get your N299 up and running in no time. Please  
read it carefully to prevent damaging your unit during installation.  
Before You Begin  
Before you begin, be sure to take the following precautions:  
1. Read and understand the Safety Warnings outlined in the beginning of  
the manual.  
2. If possible, wear an anti-static wrist strap during installation to prevent  
static discharge from damaging the sensitive electronic components on the  
N299.  
3. Be careful not to use magnetized screwdrivers around the N299’s  
electronic components.  
4. The N299 uses its chassis to dissipate heat. Please leave your N299 in a  
well-ventilated area to prevent overheating.  
Hard Disk Installation  
The N299 supports standard 3.5” (SATA) hard disks. To install a hard disk into  
the N299, follow the steps below:  
1. Remove two screws located on the back of the unit using a Philips  
screwdriver.  
2. Unscrew four mounting screws.  
3. Lift up the hard disk tray by pulling up the top panel of the N299.  
4. Carefully insert a standard 3.5” SATA hard disk into the tray, and secure  
the hard disk with screws from the included accessory pack.  
5. If you are installing two hard disks, please insert the second hard disk at  
the bottom of the tray and secure it with screws from the included  
accessory pack.  
6. Carefully lower the hard disk tray back into the N299.  
7. After making sure the tray is in place and the connectors are aligned,  
secure the hard disk tray with screws.  
If your hard disk was previously part of a RAID 1 array, it will automatically rebuild.  
If you replace all the drives with higher capacity drives, you need to go to the  
Administrator login and format the drives.  
NOTE  
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Cable Connections  
Make the following connections on the Thecus N299 and then power up the unit:  
1. Connect an Ethernet cable from your network to the WAN port on the  
back panel of the N299.  
2. Connect the provided power cord into the universal power socket on the  
back panel. Plug the other end of the cord into a surge protected socket.  
3. Press the power button on the front panel to power on the N299.  
4. Make sure system is running properly by checking all front panel LEDs for  
any error indications.  
Installation Wizard  
The handy Thecus Setup Wizard makes configuring N299 a snap. To configure the  
N299 using the Setup Wizard, perform the following steps:  
1. Insert the installation CD into your CD-ROM drive (the host PC must be  
connected to the network).  
2. The Setup Wizard should launch automatically. If not, please browse your  
CD-ROM drive and double click on Setup.exe.  
For MAC OS X users, double click on Thecus Setup Wizard 1.1.6.dmg  
NOTE  
3. Complete the Setup Wizard  
a. Device Discovery  
The Setup Wizard will start and automatically detect all Thecus Storage  
devices on your network.  
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b. Login  
Login into N299 with administrator’s account and password.  
c. Network Setting  
Name your N299 system and configure the network IP address. You  
can choose either fixed IP or DHCP.  
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d. Change Admin Password  
e. Start Browser  
Access the current N299 administrator Web User Interface pressing the  
“Start Browser” button.  
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f. RAID and FW installation  
Please config the RAID first then carry on with FW installation to  
complete setup procedure.  
The Thecus Setup Wizard is designed for installation on systems running Windows  
XP/2000 or Mac OSX or later. Users with other operating systems will need to install  
the Thecus Setup Wizard on a host machine with one of these operating systems  
before using the unit.  
NOTE  
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First Time Setup  
Once the hardware is installed, physically connected to your network, and  
powered on, you can now configure the Thecus N299 so that it is accessible to  
your network users. Follow the steps below for initial software setup.  
Step 1: Initial Login  
Make sure your network is connected to the Internet and access the N299 Login  
webpage:  
1. Type in the default IP address http://192.168.1.100in your browser’s  
address line. If you have changed the N299’s IP address, type this in  
instead.  
To access any IP address, your computer must be configured with the correct IP  
settings. The IP address should be 192.168.1.x, where x is a number between 1 and  
254.  
NOTE  
2. The Login screen appears.  
3. To gain initial access to the system type in the factory default  
administrator user name and password, which are as follows:  
User Name: admin  
Password: admin  
4. Press Login.  
5. The About screen from the Status menu appears showing product  
information.  
Step 2: System Check and Configuration  
Once logged in, you are greeted with the Web Administration Interface, where  
you can check the N299’s status, as well as configure its operating parameters.  
1. In the Status menu, choose the System item to go to the System  
Status screen. Check that the basic system information such as CPU  
loading and Fan RPM are all OK.  
2. In the Status menu, choose the Info item to go to the System  
Information screen. Change the System Description to describe your  
system and press Apply. This information appears on the Login page.  
3. In the System menu, choose the Administrator Password item. The  
screen that appears lets you change the administrator password for the  
system. Press Apply to confirm your settings.  
4. In the System menu, choose the Time item and the Time screen appears.  
Set the date, time and time zone and press Apply.  
Step 3: Configure Network Settings  
After setting the N299’s basic configuration options, the next step is to configure  
its network settings.  
1. In the Network menu, choose the WAN item and the Network  
Configuration screen appears.  
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2. Set host name and specify the domain name.  
3. Enable DHCP for setting the IP automatically or Disable DHCP to enter  
your own IP settings.  
4. Repeat steps 2 and 3 for the LAN item under the Network menu to  
configure the LAN port.  
5. In the Network menu, choose the Service item and the Service  
Support screen appears.  
6. Enable or Disable each protocol according to your requirements. Press  
Apply to confirm the setting.  
For normal usage, enabling all protocols is recommended.  
For added security, disable WebDisk support and enable Secure WebDisk  
support.  
If DHCP is enabled in the Network Settings screen, UPnP is automatically  
enabled.  
NOTE  
For details on configuring your network settings, refer to Chapter 3: System  
Management > Network Management.  
Step 4: Select RAID Level  
Once the network is configured, you should then select the appropriate RAID level  
and build your RAID array.  
1. From the Storage menu choose RAID item and the RAID Information  
screen appears. Press the Config button and the RAID Configuration  
screen appears.  
2. Select your desired RAID mode.  
If security is your primary concern, for 2 disks, choose RAID 1. If capacity is your  
primary concern, choose JBOD or RAID 0. See Appendix C for more information.  
NOTE  
3. Check the hard disks you wish to create a RAID on. Specify a stripe size—  
64K is a normal setting.  
4. Press the Create button to build the RAID storage volume. Configuring  
RAID is usually only required for initial setup.  
Building a RAID storage space may take time, depending on the size of hard drives  
and RAID mode.  
NOTE  
Step 5: Create Local Users and Groups  
After your RAID is built, you can begin to create local users and groups for the  
N299.  
1. From the Accounts menu, choose Users item and the Local User  
Configuration screen appears. Click Add to add a new user.  
2. Enter a name and password for each user in the Name and Password  
boxes and re-enter the password in the Confirm Password box.  
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3. Press the Apply button for each user and they will be added to the user  
list.  
4. From the Accounts menu, choose Groups item and the Local Group  
Configuration screen appears. Click Add to add a new group.  
5. Enter a group name in the Group Name box and click Apply to add the  
group to the group list.  
For more on managing users, go to Chapter 3: System Management > User  
Step 6: Create Folders and Set Up ACLs  
Once users are introduced into your network, you can begin to create various  
folders on the N299 and control user access to each using Folder Access Control  
Lists.  
1. From the Storage menu, choose the Folder item and the Folder screen  
appears. Press the Add button and the Add Folder screen appears.  
2. Enter the name and description of the folder and choose whether it is  
browseable. Press Apply to create the folder.  
3. On the Folder screen press ACL (Access Control List) to configure which  
users have access to this folder.  
4. On this screen, configure access to this folder for users and groups. Select  
a user or a group from the left hand column and then choose Deny  
Access, Read Only, or Writable to configure their access level. Press  
Apply to confirm settings.  
You must set the ACL for each folder for access by specific users and groups;  
otherwise the folder is inaccessible to all users and groups.  
NOTE  
For more information on managing folders, see Chapter 3: System  
Management > Storage Management > Folder Management.  
To find out about configuring Folder Access Control Lists, see Chapter 3: System  
Management > Storage Management > Folder Management > Folder  
Step 7: Start Services  
Finally, you can start to setup the different services of the N299 for the users on  
your network. You can find out more about each of these services by clicking  
below:  
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Chapter 3: System Configuration  
Overview  
The N299 provides an easily accessible web management interface. With it, you  
can configure and monitor the N299 anywhere on the network.  
Web Administration Interface  
Make sure your network is connected to the Internet. To access the N299 Login  
Page:  
1. Type the N299’s IP address into your browser. (Default IP address is  
Your computer’s network IP address must be on the same subnet as the N299. If  
the N299 has default IP address of 192.168.1.100, your managing PC IP address  
must be 192.168.1.x, where x is a number between 1 and 254, but not 100.  
NOTE  
2. Login to the system using the administrator user name and password. The  
factory defaults are:  
User Name: admin  
Password: admin  
If you changed your password in the setup wizard, use the new password.  
Once you are logged in as an administrator, you will see the Web  
Administration Interface. From here, you can configure and monitor virtually  
every aspect of the N299 from anywhere on the network.  
Menu Bar  
The Menu Bar is where you will find all of the information screens and system  
settings of the N299. The various settings are placed in the following groups on  
the menu bar:  
Menu Bar  
Item  
Description  
Status  
Storage  
Current system status of the N299.  
Information and settings for storage devices installed into the  
N299.  
Network  
Information and settings for network connections and services,  
as well as various services of the N299.  
Allows configuration of users and groups.  
Various N299 system settings and information.  
Choose your preferred language here.  
Accounts  
System  
Language  
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Clicking on any of these items will display the dropdown menu selections for each  
group.  
In the following sections, you will find detailed explanations of each function, and  
how to configure your N299.  
Language Selection  
The N299 supports multiple languages. On the menu bar, click Language and  
the Change Language screen appears. This screen allows you to select  
preferred language for the N299. The N299’s interface supports the following  
languages:  
English  
Simplified Chinese  
Traditional Chinese  
German  
French  
Italian  
Japanese  
Korean  
Spanish  
Press Apply to confirm your  
selection.  
Language Package Upload and Management  
You can also upload additional language packs as they become available. To do  
this, press Upload and the Language Package Upload/Management and  
User Upload Language Package List screens appear.  
To upload a language package, click Browse and browse for the language  
package location. Select the language package file and click Open. Then, click  
Apply to upload the language package to the N299. Once uploaded, the language  
package will appear in the User Upload Language Package List.  
User Upload Language Package List  
Item  
Description  
Product  
Name of language package.  
Version  
Description  
Remove Package  
Language package version number.  
Language package description.  
Click Remove to remove the selected language package.  
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Status Menu  
The Status Menu on the menu bar allows you to see various aspects of the N299.  
From here, you can discover the status of the N299, and even find out other  
details like firmware version and up time.  
Product Information  
Once you login, you will first see the  
basic Product Information screen  
providing Manufacturer, Product  
No., Firmware Version, and Up  
Time information.  
To access this screen again, navigate  
to Status > About.  
System Status  
From the Status menu, choose the  
System item, and the System  
Status screen appears. This screen  
provides basic system status  
information.  
System Status  
Item  
Description  
CPU Loading (%)  
Fan RPM  
Fan Speed Control  
Displays current CPU workload of the N299.  
Displays current RPM of the internal fan.  
You may select a desired fan speed from here. Normal and  
High fan speeds are available. Click Apply to save your  
changes.  
Up Time  
Shows how long the system has been running.  
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System Information  
From Status menu, choose the Info  
item, and the System Information  
screen appears. You can change the  
system information that appears on  
uPnP devices screens (i.e. Network  
Neighborhood) on Windows-based  
systems by entering the new  
information here and pressing Apply  
to confirm.  
System Information  
Item  
Description  
System Description  
Shows the system description that would also appear on the  
Login page.  
Printer Status  
In order to use the Printer Server, you must first install the Printer Server module  
located on the installation CD. Once installed, the Printer Status option will appear  
on the Main Menu. See Chapter 4: Additional Feature Setup > Print Server for more  
details.  
NOTE  
From the Status menu, choose the Printer item, and the Printer Information  
screen appears. The Printer Information screen provides the following information  
about the USB printer connected to the USB port.  
Printer Information  
Item  
Description  
Manufacturer  
Model  
Status  
Displays the name of the USB printer manufacturer.  
Displays the model of the USB printer.  
Displays the status of the USB printer.  
Click to remove all documents from printer queue  
Printer Queue  
If a corrupt print job is sent to a printer, printing may suddenly fail. If your print  
jobs seem to be locked up, pressing the Remove All Documents button to clear  
the print queue may resolve the issue.  
For information on how to set up the Printer Server, refer to Chapter 4:  
Additional Feature Setup > Printer Server.  
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Storage Management  
The Storage Menu displays the status of storage devices installed or connected  
to the N299, including disk and RAID information.  
Disk Information  
From the Storage menu, choose the  
Disks item and the Disk  
Information screen appears. From  
here, you can see various items  
about installed SATA hard disks.  
Blank lines indicate that a SATA hard  
disk is not currently installed in that  
particular disk slot.  
SATA Information  
Item  
Description  
Disk Slot  
Capacity (MB)  
Model  
Firmware  
Status  
Indicates disk location.  
Shows the SATA hard disk capacity.  
Displays the SATA hard disk model name.  
Shows the SATA hard disk firmware version.  
Indicates the status of the disk. Can read OK, Warning, or Failed.  
Shows the total SATA hard disk capacity.  
Click Apply to run a file system check on installed hard disks.  
Total  
File System Check  
Some services will scan the content directories, and this will keep the hard disk  
drive from spinning down.  
NOTE  
RAID Information  
From the Storage menu, choose the  
RAID item and the RAID  
Information screen appears.  
RAID Information  
Item  
Description  
RAID Level  
Total Capacity  
Status  
Used Percentage  
Stripe Size  
Remaining Time  
Shows the current RAID configuration.  
Shows total capacity of the RAID configuration.  
Indicates status of the RAID. Can read either Healthy or Failed.  
Displays percentage of used RAID capacity.  
Shows the current disk stripe size.  
Indicates time remaining until the RAID is finished building.  
To configure your RAID settings, press the Config button to go to the RAID  
Configuration screen.  
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RAID Configuration  
On the RAID Information screen,  
press the Config button to go to the  
RAID Configuration screen. In  
addition to RAID disk information and  
status, this screen lets you make  
RAID configuration settings.  
For more information on RAID, see  
RAID Level  
You can set the storage volume as either None, JBOD, RAID 0, or RAID 1.  
RAID configuration is usually required only when you first set up the device. A  
brief description of each RAID setting follows:  
RAID Levels  
Level  
None  
JBOD  
Description  
There is no existing storage volume.  
The storage volume is a single HDD with no RAID support. JBOD  
requires a minimum of 1 disk.  
RAID 0  
RAID 1  
Provides data striping but no redundancy. Improves  
performance but not data safety. RAID 0 requires a minimum of  
2 disks.  
Offers disk mirroring. Provides twice the read rate of single  
disks, but same write rate. RAID 1 requires a minimum of 2  
disks.  
If the administrator improperly removes a hard disk that should not be removed  
when RAID status is degraded, all data will be lost.  
WARNING  
Disk Settings  
Using Disk Settings, you can select stripe size, choose which disks are RAID  
disks.  
Disk Settings  
Item  
Description  
RAID  
Check the boxes of the hard drives you wish to add to the  
storage volume.  
Stripe Size  
This sets the stripe size to maximize performance of sequential  
files in a storage volume. Keep the 64K setting unless you  
require a special file storage layout in the storage volume. A  
larger stripe size is better for large files.  
Press this button to configure a file system and create the RAID  
storage volume.  
Create RAID  
Remove  
Click to remove the RAID volume. All user data, snapshot, and  
Target USB data will be removed.  
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Creating a RAID  
To create a RAID volume, follow the steps below:  
1. On the RAID Configuration screen, set the RAID storage space as JBOD,  
RAID 0, or RAID 1 — see Appendix C: RAID Basics for a detailed  
description of each.  
2. Tick the checkboxes of the hard disks you wish to use to create a RAID.  
3. Specify a stripe size — 64K is the default setting.  
4. Press Create to build the RAID storage volume.  
Building a RAID storage space may take time, depending on the size of hard drives  
and RAID mode.  
NOTE  
Creating RAID destroys all data in the current RAID. The data is unrecoverable.  
WARNING  
Deleting a RAID  
To delete a RAID volume, follow the steps below:  
1. On the RAID Configuration screen, click Remove.  
2. The system automatically removes the RAID volume and you can create a  
new RAID.  
Removing RAID destroys all data in the current RAID. The data is unrecoverable.  
WARNING  
Folder Management  
From the Storage menu, choose  
Folder, and the Folder screen  
appears. This screen allows you to  
create and configure folders on the  
N299 volume.  
Folder  
Item  
Description  
Folder name  
Description  
NFS  
Displays the name of the folder.  
Provides a description of the folder.  
Press NFS to setup access privilege.  
Press ACL (Access Control List) to configure which users have  
access to this folder.  
ACL  
Edit  
Del  
Press Edit to enter the Edit screen and modify the folder’s  
name and description.  
Press Del to delete the folder. A screen appears asking to  
confirm the deletion.  
Remove  
Add  
Press Remove to delete folder.  
Press Add to enter the Add Folder screen.  
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Adding Folders  
On the Folder screen, press the Add  
button and the Add Folder screen  
appears. This screen allows you to  
add a folder. After entering the  
information, press Apply to create  
new folder. Press Back to return to  
the Folder screen.  
Add Folder  
Item  
Description  
Folder Name  
Description  
Browseable  
Public  
Web Access  
Apply  
Enter the name of the folder.  
Provide a description the folder.  
Enable users to browse the folder content.  
Admit or deny public access to this folder.  
Admin or deny access through web disk.  
Press Apply to create the folder.  
Press Reset to clear entered data.  
Reset  
Folder names are limited to 60 characters. Systems running Windows 98 or earlier  
may not support file names longer than 15 characters.  
NOTE  
Editing Folders  
On the Folder screen, press the Edit  
button and the Edit Folder screen  
appears. This screen allows you to  
change folder information. After  
entering the information, press  
Apply to apply the changes. Press  
Back to return to the Folder screen.  
Edit Folder  
Item  
Description  
Description  
Browseable  
Public  
Web Access  
Apply  
Provide a description the folder.  
Enable users to browse the folder content.  
Admit or deny public access to this folder.  
Admin or deny access through web disk.  
Press Apply to save your changes.  
Press Cancel to disregard entered data  
Press Back to return to upper page.  
Cancel  
Back  
Deleting Folders  
To delete a folder, press the Del button from the specified folder row. The system  
will confirm folder deletion. Press OK to delete the folder permanently or Cancel  
to go back to the folder list.  
All the data stored in the folder will be deleted once the folder is deleted. The data  
will not be recoverable.  
WARNING  
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Folder Access Control List (ACL)  
On the Folder screen, press the ACL  
button, and the Folder Access  
Control List (Folder ACL) screen  
appears. This screen allows you to  
configure access to the specific folder  
for users and groups. Use the Read  
only, Writable, Deny access, or  
Unset radio buttons to configure  
access levels for listed users and  
groups. Press the Apply button to  
confirm your settings.  
Folder ACL  
Item  
Description  
Folder  
Current folder name  
Recursive  
Check this box if you want your settings to also apply for all  
subfolders in current folder.  
Local Groups/Local  
Users  
Read Only  
Writable  
Deny  
Names of local groups and local users. Local groups are  
displayed in red, while local users are displayed in green.  
Provides Read Only access to users or groups.  
Provides Write access to users or groups.  
Denies access to users or groups.  
Unset  
Apply  
Resets current user’s/group’s access privilages.  
Click Apply to save your changes.  
Cancel  
Back  
Click Cancel to exit without saving changes.  
Click Back to return to the Folder screen.  
Service Folders  
The N299 automatically creates  
folders for its built-in applications.  
To manage these service folders,  
select Service Folder from the  
Storage menu. Press NFS to setup  
access privilege. Press Edit to edit  
these folders. Press ACL to control  
access to these folders via the  
Access Control List.  
Service Folders  
Folder Name  
Photos  
Description  
Default directory for your photos.  
Video  
Music  
Default directory for your video files.  
Music for the iTunes Server is located here. The iTunes server will  
share the music located in this directory.  
Contents copied from the One-Touch USB Copy function are stored  
here.  
USBCopy  
USBHDD  
IPCam  
Contents copied from USB hard disks are stored here.  
Stored still frames from the Simple Surveillance Server are stored  
here.  
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Network Management  
Use the Network menu to make  
network configuration settings as  
well as service support settings.  
WAN Configuration  
From the Network menu, choose  
WAN, and the WAN Configuration  
screen appears. This screen displays  
the network parameters of the WAN  
connection. You may change any of  
these items and press Apply to  
confirm your settings. You can see a  
description of each item in the  
following table:  
WAN Configuration  
Item  
Description  
Host name  
Host name that identifies the N299 on the network.  
Specifies the domain name of the N299.  
Display the WAN port MAC address.  
Enable or disable Jumbo Frame Support of the WAN interface on  
your N299.  
Domain name  
MAC Address  
Jumbo Frame Support  
Connection Type  
The WAN IP can be set to a Static IP, Dynamic IP, or PPPoE.  
Static: Administrator has to enter IP, Netmask, Gateway, DNS  
Server fields.  
Dynamic: If there is already a DHCP server on your network,  
you can let the DHCP server assign an IP address to your N299.  
NOTE: If this is set to Dynamic, but a DHCP server is not  
detected on the WAN network, the IP address of the N299 will  
reset to the default setting of 192.168.1.100.  
PPPoE: The N299 can also support a direct connection to an  
ASDL modem through PPPoE. Once selected, you will need to  
enter a User Name and Password.  
User Name  
Password  
IP  
Enter your user name for PPPoE connection. (PPPoE only)  
Enter your password for PPPoE connection. (PPPoE only)  
IP address of the WAN interface.  
Netmask  
DNS Server  
IP Sharing Mode  
Network mask, which is generally: 255.255.255.0  
Domain Name Service (DNS) server IP address.  
When enabled, traffic on the LAN will be directed to the WAN.  
Default is Disabled.  
PPPoE Connect  
Connect or disconnect from a PPPoE connection. (PPPoE only)  
Only use Jumbo Frame settings when operating in a Gigabit environment where  
all other clients have Jumbo Frame Setting enabled.  
Enabling DHCP automatically turns on UPnP — See the Service Support  
Screen.  
If you are only using the WAN port, we suggest that you disable IP Sharing  
Mode. This will result in higher throughput.  
A correct DNS setting is vital to networks services, such as SMTP and NTP.  
NOTE  
Most Fast Ethernet (10/100) Switches/Routers do not support Jumbo Frame and  
you will not be able to connect to your N299 after Jumbo Frame is turned on. If this  
happens, turn off the N299. Then, power on the N299 and immediately press and  
hold the Reset button on the rear of the unit for 15 seconds. This will reset your  
network settings, password, and turn off Jumbo Frame Support.  
WARNING  
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LAN Configuration  
The N299 supports a second  
Ethernet port for higher service  
availability. To configure these ports,  
choose LAN from the Network  
menu, and the LAN Configuration  
screen appears. Press Apply to save  
your changes.  
LAN Configuration  
Item  
Description  
MAC Address  
Jumbo Frame Support  
IP  
Displays the MAC address of the LAN interface.  
Enable or disable Jumbo Frame Support on the LAN interface.  
Specifies the IP address of the LAN interface.  
Specifies the Network Mask of the LAN interface.  
Netmask  
DHCP Server Configuration  
Item  
Description  
DHCP Server  
Enable or disable the DHCP server to automatically assign IP  
addresses to PCs connected to the LAN interface. Default is  
Disabled.  
Start IP  
End IP  
DNS Server  
Apply  
Specifies the starting IP address of the DHCP range.  
Specifies the ending IP address of the DHCP range.  
Specifies the DNS server IP address.  
Click Apply to save your changes.  
Cancel  
Click Cancel to abandon your changes.  
Before enabling Jumbo Frame Support, please make sure your network  
equipment supports Jumbo Frame. If your equipment is incompatible, you might  
not be able to connect to your N299. In this case, you have to reset the system  
back to default by the holding down rear panel reset button for 15 seconds  
during boot up process.  
NOTE  
• The IP Segment of WAN and LAN should not overlap.  
The IP address of the LAN interface should not be in the range of the Start IP  
address and End IP address.  
WARNING  
DDNS Configuration  
The N299 also features Dynamic DNS support. To configure DDNS, choose DDNS  
from the Network menu. Press Apply to confirm your settings.  
DDNS Support  
Item  
Description  
Register  
User Name  
Password  
Domain Name  
Apply  
Input user name that you have register in DDNS domain.  
Input password that you have register in DDNS domain.  
Input registered domain name.  
Click Apply to save your changes.  
Cancel  
Input Click Cancel to abandon your changes.  
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WLAN Configuration  
When a compatible wireless USB  
dongle is installed on the N299, the  
N299 will become an access point,  
and the Network dropdown menu  
will contain a WLAN menu item.  
From the Network menu, choose  
WLAN, and the WLAN  
Configuration screen appears. This  
screen displays the wireless network  
parameters of the system. You can  
to change any of these items and  
press Apply to confirm your settings.  
Currently supported USB wireless  
dongles are: 3Com  
NOTE  
3CRUSB10075, Zyxel G220USB,  
PCI GW-US54mini.  
USB dongles have to be connected  
before N299 is powered up.  
WLAN Configuration  
Item  
Description  
MAC Address  
IP  
Netmask  
Displays the MAC Address of the USB wireless dongle.  
Specifies the IP address of the network connection.  
Specifies the network mask, which is generally: 255.255.255.0  
The ESSID (Extended Service Set Identification) is the  
identifying name of a wireless network.  
ESSID  
ESSID Broadcast  
Specifies whether the ESSID will be broadcasted by the N299.  
This will prevent the Access Point from broadcasting the ESSID.  
The N299 will still respond to a wireless device that LAN1ts to  
communicate if it sends a matching ESSID.  
Channel  
The channel that the N299 uses to communicate with client  
devices.  
Auth Mode  
Authentication mode used by the N299.  
Shared: Shared key authentication  
Open: Open key authentication  
WEP Enable  
Key Length  
Specifies whether to use encryption for transmission or not.  
Key length specifies the level of encryption used by the N299.  
64 bit: 10 characters from 0 ~ 9 and A ~ F.  
128 bit: 26 characters from 0 ~ 9 and A ~ F.  
Input up to 4 WEP keys, and select the one you wish to use.  
When connecting, be sure to enter the same key and select the  
same index number on each client machine.  
WEP KEY 1  
WEP KEY 2  
WEP KEY 3  
WEP KEY 4  
A DHCP server can be configured to assign IP addresses to wirelessly connected  
devices.  
WLAN DHCP Configuration  
Item  
Description  
DHCP Server  
Start IP  
End IP  
Select to enable or disable DHCP server.  
Specifies the starting IP address of the DHCP range.  
Specifies the ending IP address of the DHCP range.  
Specifies the DNS server IP address.  
DNS Server  
The IP Segment of WLAN, WAN and LAN should not overlap.  
NOTE  
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Users should obey the international RF regulatory rules as they set up the wireless  
RF channel on the N299. The RF operating channels for different regions have  
been specified as following. Thecus has no responsibility for users attempting to  
violate the international RF regulation.  
NOTE  
11  
14  
13  
2
N. America  
Japan  
Europe (ETSI)  
Spain  
4
France  
Web Services Configuration  
From the Network menu, choose  
the Services item, and the Web  
Service screen appears. This screen  
displays the service support  
parameters of the system. You can  
change any of these items and press  
Apply to confirm your settings. A  
description of each item follows:  
Web Service  
Item  
Description  
HTTP (WebDisk)  
Support  
Enable or disable WebDisk support. Enter the port number if this  
option is enabled.  
HTTPs (Secure  
WebDisk) Support  
UPnP  
Enable or disable Secure WebDisk support. Enter the port if this  
option is enabled.  
Enable or disable Universal Plug and Play protocol. UPnP helps to  
find the IP address of the N299.  
Disable HTTP support and Enable Secure HTTP support to guarantee secure access.  
NOTE  
Windows Network Configuration (SMB/CIFS)  
The N299 can act as a Samba server, enabling users to share files using the  
SMB/CIFS protocol. From the Network menu, choose the SMB/CIFS item, and  
the SMB/CIFS screen appears. You can change any of these items and press  
Apply to confirm your settings. A description of each item follows:  
SMB/CIFS  
Item  
Description  
Sharing  
If you are using Microsoft Windows®, enable this service to  
access the files on the N299 by mapping a network drive.  
Specify the WINS server IP address, if your network has a WINS  
server installed. The N299 will automatically register its name  
and IP address with WINS service.  
WINS Server  
Work Group / Domain  
Name  
Enable or disable SMB/CIFS protocol for Windows, Apple, Unix  
drive mapping.  
SMB/CIFS service also allows file sharing from Mac OSX and Linux platforms.  
Once a Mac OS accesses a share folder, it will create a file named .DS_Store,  
and directories named Temporary items, Network Trash Folder, .Apple Double,  
Apple Desktop and AppleDB in the share folder.  
NOTE  
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Apple Network Setup  
From the Network menu, choose  
the Apple Network item, and the  
Apple Network Configuration  
screen appears. This screen displays  
the configuration items for the Apple  
Filing Protocol. You can change any  
of these items and press Apply to  
confirm your settings. A description  
of each item follows:  
Apple Network Configuration  
Item  
Description  
Apple File Service  
Enable Apple File Service to use the N299 on MAC OS-based  
system.  
MAC CHARSET  
Zone  
If your operating system does not support Unicode (e.g. MAC  
OS9/8), select the same language as your OS here in order to  
properly view the files and directories on the server.  
Specifies Zone for Applet Talk service.  
If your AppleTalk network uses extended networks and is  
assigned with multiple zones, assign a zone name to the N299.  
If you do not Want to assign a network zone, enter an asterisk  
(*) to use the default setting.  
NFS Setup  
From the Network menu, choose  
the NFS item, and the NFS server  
setting screen appears. The N299  
can act as a NFS server, enabling  
users to download and upload files  
with their favorite NFS clients. Make  
your changes, and then click Apply  
to save them. Click Cancel to return  
to the main menu.  
NFS  
Item  
Description  
NFS Service  
Network Interface  
Enable or disable NFS support  
Select the network interface for NFS service.  
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User and Group Management  
The N299 has built-in user database that allows administrators to manage user  
access using different group policies. From the Accounts menu, you can create,  
modify, and delete users, and assign them to groups that you designate.  
Local User Configuration  
From the Accounts menu, choose  
the Users item, and the Local User  
Configuration screen appears. This  
screen allows you to Add, Modify,  
and Delete local users.  
You can quickly find a particular user  
name by clicking one of the letter  
groupings at the top of the window.  
For example, to find a user name  
beginning with the letter M, click the  
MNO user group, and the user  
names beginning with M, N, or O will  
be listed. To see all names, click ALL.  
Local User Configuration  
Item  
Description  
User Name  
Group  
Add  
Modify  
Delete  
Current user name.  
Group membership of current user name.  
Press the Add button to add a user to the list of local users.  
Press the Modify button to modify a local user.  
Press the Delete button to delete a selected user from the  
system.  
Adding Users  
1. Click on the Add button on  
Local User Configuration  
screen, and Add NEW Local  
User screen appears.  
2. Enter a name in the User  
Name box.  
3. Enter a password in the  
Password box and re-enter  
the password in the Confirm  
Password box.  
4. Select which group the user  
will belong to. The Owner Group list is a list of groups this user belongs  
to. The Unjoined Group list is a list of groups this user does not belong  
to. Use the << or >> buttons to have this user join or leave a group.  
5. Press the Apply button and the user is created.  
All users are automatically assigned to the ‘users’ group.  
NOTE  
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