SpeedTouch™
510/510i/530
Multi-User ADSL Gateways
Setup and User’s Guide
500
SERIES
Download from Www.Somanuals.com. All Manuals Search And Download.
SpeedTouch™
510/510i/530
Setup and User’s Guide
3EC 37891 AAAA TCZZA Ed. 01
Download from Www.Somanuals.com. All Manuals Search And Download.
Status Released
Change Note PeckelbeenS
Short Title CD-UG ST510/530 R4.0 en
Copyright © 2002 THOMSON multimedia. All rights reserved. Passing on, and copying of this docu-
ment, use and communication of its contents is not permitted without written authorization
from THOMSON multimedia. The content of this document is furnished for informational
use only, may be subject to change without notice, and should not be construed as a commit-
ment by THOMSON multimedia. THOMSON multimedia assumes no responsibility or
liability for any errors or inaccuracies that may appear in this document.
3EC 37891 AAAA TCZZA Ed. 01
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
1.2 Setting up the SpeedTouch™............................................................................. 8
1.2.1. Local Ethernet Connection Setup...............................................................................................10
1.2.2. SpeedTouch™530 USB Connection Setup..............................................................................11
1.3 SpeedTouch™ Configuration Setup ................................................................ 13
1.3.1. Configuration Setup for MS Windows Operating Systems..................................................14
1.3.2. Configuration Setup for other Operating Systems.................................................................19
1.4 SpeedTouch™ Internet Connectivity.............................................................. 20
2.1 Basic Topics Menu Links ................................................................................... 26
2.2 Advanced Topics Menu Links ........................................................................... 28
3.1 The SpeedTouch™ Upgrade Wizard .............................................................. 34
3EC 37891 AAAA TCZZA Ed. 01
1
Download from Www.Somanuals.com. All Manuals Search And Download.
3EC 37891 AAAA TCZZA Ed. 01
2
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1 SpeedTouch™ Installation
Introduction Thank you for purchasing the SpeedTouch™510/530 Multi-User ADSL Gateway!
With the SpeedTouch™510 or SpeedTouch™530 Multi-User Asymmetric Digital
Subscriber Line (DSL) Gateways, surfing the Internet will become a whole new experi-
ence.
In this Setup and User's This User's Guide will assist you in getting acquainted with the SpeedTouch™510 and
Guide SpeedTouch™530 Multi-User ADSL gateways and in getting connected quickly to the
Internet.
Terminology Generally, the SpeedTouch™510, SpeedTouch™510i and SpeedTouch™530 will be
referred to as SpeedTouch™in this Setup and User's Guide unless specifically indicated.
Safety instructions Prior to connecting the SpeedTouch™, read the SpeedTouch™ Quick Installation
Guide and Safety Instructions.
Documentation and Due to the continuous evolution of DSL technology, existing products are regularly
software updates upgraded.
For more information on the latest technological innovations, software upgrades, and
documents, please visit the SpeedTouch™ web site at:
•
3EC 37891 AAAA TCZZA Ed. 01
3
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.1 Getting Acquainted with the SpeedTouch™
Introducing the Prior to proceeding, please make sure to read first the SpeedTouch™Quick Installation
SpeedTouch™ Guide. It provides important package content and safety information.
Check whether all items are present in your package.
In the event of damaged or missing items, please contact your local product dealer for
further information.
The SpeedTouch™510 Your SpeedTouch™is presented in a slim line box:
and SpeedTouch™530
Power on, power off The power on/off button is located on the SpeedTouch™ front panel:
To turn on the SpeedTouch™: press the button once shortly.
To turn off the SpeedTouch™: press the button until all LEDs turn off.
3EC 37891 AAAA TCZZA Ed. 01
4
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
SpeedTouch™ LEDs A set of LEDs is provided to overview the SpeedTouch™status:
LED logo
Description
Power/System LED
DSL/WAN LED
LAN LED
USB LED
The USB LED is available on the SpeedTouch™530 only.
LED functionality during The functionality of the LEDs during normal SpeedTouch™ operation is described in
normal operation the table below:
Indicator
Name
Description
Color
Off
Status
Power/System
Power off
Green
Off
Solid
Power on, normal operation.
No DSL line.
DSL/WAN
Amber
Flashing
Solid
DSL line synchronization pending.
DSL line synchronized.
Green/
Amber
Toggling
DSL line synchronized and
end-to-end connection pending.
Green
Solid
DSL line synchronized and
end-to-end connection active.
LAN
USB
Off
No Ethernet link.
Ethernet link.
No USB link.
USB link.
Green
Off
Solid
Solid
Green
3EC 37891 AAAA TCZZA Ed. 01
5
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
Alert condition LED In addition to normal operation behavior, the Power/System LED may also indicate
functionality following startup or error conditions:
Indicator
Name
Description
Color
Off
Status
Power/System
Power off.
Amber
Flashing
Solid
Power on, BOOTP status.
Power on, POST(*) pending.
Power on, POST(*) failed.
Power on, Back-to-Defaults status.
Red
Solid
Green
Flashing
(*) Power On Self Test (POST)
SpeedTouch™510 back Depending on the variant you purchased, your SpeedTouch™510 is equipped with:
panel layout
•
A single 10/100Base-T Ethernet port:
A
B
C
A
B
Power inlet
10/100Base-T Ethernet port
DSL line port
C
•
A Four port 10/100Base-T Ethernet switch:
A
B
C
A
B
Power inlet
10/100Base-T Ethernet switch
DSL line port
C
3EC 37891 AAAA TCZZA Ed. 01
6
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
SpeedTouch™530 back The SpeedTouch™530 features a single 10/100Base-T Ethernet port and a USB port:
panel layout
A
B
D
C
A
B
Power inlet
10/100Base-T Ethernet port
C
D
DSL line port
USB port
Ethernet port(s) LED Each Ethernet port on the rear panel has two LEDs:
functionality
A
B
Indicator
Name
Description
LED
Status
A
B
10/100Base-T
Off
10Base-T Ethernet connection.
100Base-T Ethernet connection.
No connection on this port.
Ethernet link up.
Solid
Off
Integrity
(Activity)
Solid
Flashing
Data is flowing from/to this port.
3EC 37891 AAAA TCZZA Ed. 01
7
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.2 Setting up the SpeedTouch™
SpeedTouch™ variants Two ADSL variants of the SpeedTouch™510 exist:
•
The SpeedTouch™510:
The ADSL/POTS variant connecting to an analog POTS(*) line
•
The SpeedTouch™510i:
The ADSL/ISDN variant connecting to a digital ISDN(**) line.
The SpeedTouch™530 is available as ADSL/POTS variant only.
Use only the SpeedTouch™ variant which is appropriate for the DSL service provided
to your premises. Check with your Service Provider to determine whether your Speed-
Touch™ is adapted to ADSL service requirements.
(*) Plain Old Telephone Service (POTS)
(**) Integrated Services Digital Network (ISDN)
ADSL service The appropriate DSL service must be available at your premises:
•
•
ADSL service must be enabled on your telephone line
As both telephone and ADSL service are simultaneously available from the same
copper pair, you will need a central splitter or distributed filters for de coupling
ADSL and telephone signals.
Always contact your Service Provider when installing splitters/filters!
Public telephone lines carry voltages that can cause electric shock. Only install splitter/
filters yourself if these are qualified for that purpose. Other splitter/filters may only be
installed by qualified service personnel.
Connect the DSL line The DSL port on the SpeedTouch™ is marked
.
Use the DSL cable provided to wire the SpeedTouch™ DSL port to your telephone wall
outlet.
Connect the power Always check first whether the power supply adapter provided is suitable for the local
supply power specifications. Contact your Service Provider in case of any doubt.
The power inlet on the SpeedTouch™ is marked
.
Plug the adapter's coaxial jack into the SpeedTouch™'s power inlet.
Turn on SpeedTouch™ To turn on the SpeedTouch™, press the front panel power button once shortly.
3EC 37891 AAAA TCZZA Ed. 01
8
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
Local networking setup Depending on the SpeedTouch™ variant you have, various solutions are available to
connect your computer(s) to the device:
•
Ethernet connectivity
Is available from both SpeedTouch™510 and SpeedTouch™530.
information.
•
USB connectivity
Is available from the SpeedTouch™530 only. USB connectivity is supported for MS
Windows 98/98SE/ME and MS Windows 2000/XP only. Before being able to
connect to the SpeedTouch™530 through the USB connection you must first
install USB drivers.
more information.
In case of a SpeedTouch™530 you can use both local networking solutions simulta-
neously to form a single local network.
Internet connection To continue with preparing the SpeedTouch™ for Internet connectivity, see section
3EC 37891 AAAA TCZZA Ed. 01
9
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.2.1. Local Ethernet Connection Setup
Local network For Ethernet connectivity you will need at least:
•
•
A computer that already has an Ethernet Network Interface Card (NIC) installed.
If required, a hub or switch and the necessary connection cables.
Ethernet cables In the SpeedTouch™ package, a full-wired straight-through RJ45/RJ45 Ethernet cable,
hereafter referred to as a LAN cable, is included.
You can use LAN cables other than the one provided in the box. The following table
indicates the LAN cable type required:
SpeedTouch™
Other equipment
MDI-X
Type of LAN cable
Crossover
MDI-X
MDI
Straight-through
The SpeedTouch™530 features an auto-sensing MDI/MDI-X Ethernet port, you can use
any type of full wired LAN cable to connect your equipment.
Standard wiring Use the LAN cable provided to wire your computer's Ethernet port to (one of) the
procedure SpeedTouch™'s Ethernet port(s).
In case of a single Ethernet port SpeedTouch™510 or SpeedTouch™530, you will need
an external hub or switch to connect multiple computers.
In case of a SpeedTouch™510 switch, you can create a local Ethernet network of up to
four devices, without needing extra networking devices.
Ethernet link check The SpeedTouch™ LED indicators allow you to check your Ethernet.
mation.
3EC 37891 AAAA TCZZA Ed. 01
10
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.2.2. SpeedTouch™530 USB Connection Setup
Supported Operating Installing and using the SpeedTouch™530 USB connection is only supported for
Systems following MS Windows Operating Systems:
•
•
Microsoft Windows 98/98SE or Microsoft Windows ME
Microsoft Windows 2000 or Microsoft Windows XP
You may need the MS Windows installation CD-ROM during installation.
System requirements
•
•
•
For MS Windows 98/98SE/ME:
•
•
Pentium processor 166 MHz, or higher (or compatible)
32 Mega Byte (MB) of memory, or more.
For MS Window 2000/XP:
•
•
Pentium II processor, or higher (or compatible)
64 MB of memory, or more.
30 MB of free disk space
Installing the The installation is Plug-and-Play, meaning that installation will require almost no effort.
SpeedTouch™530 USB
connection
Make sure both your PC and SpeedTouch™530 are turned on and operational.
Proceed as follows:
Step
Action
1
Insert the USB cable provided into the SpeedTouch™530 USB port marked
with the USB logo:
.
2
3
The other end of the USB cable fits in (one of) the USB port(s) of your PC. In
most cases your PC's USB port is marked with the same USB symbol.
Windows will automatically recognize the SpeedTouch™530:
4
5
The Windows 'Found new Hardware' wizard pops up. This wizard will guide
you through the installation procedure of the SpeedTouch™USB drivers. Click
Next to continue.
The following windows of the ’Found new hardware’ wizard allow you to
select locations where it should search for drivers.
Insert the SpeedTouch™ Setup CD-ROM, make sure that the wizard looks for
the drivers on the CD-ROM drive and click Next to continue.
6
The wizard will notify that it found drivers for the SpeedTouch™530 on the
CD-ROM. Click Next to continue.
3EC 37891 AAAA TCZZA Ed. 01
11
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
Step
Action
7
The installation procedure continues with the installation of the Speed-
Touch™530's USB drivers. The installation wizard will further refer to Speed-
Touch™USB to indicate the SpeedTouch™530 USB connection.
8
The SpeedTouch™USB Software Licence Agreement window appears:
You must accept before continuing. Therefor click Yes to accept.
9
In the following windows you can follow the installation procedure. Click
Next whenever requested to continue the installation.
10
At the end of the procedure, the following window appears:
Click Finish to complete the installation.
As a result your SpeedTouch™530 USB connection is installed and ready for
use. Optionally you can connect another computer, using its Ethernet port,
before continuing with the SpeedTouch™ Configuration Setup described in
3EC 37891 AAAA TCZZA Ed. 01
12
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.3 SpeedTouch™ Configuration Setup
Internet connectivity Regardless whether connectivity is made via the Ethernet port(s), or the USB port (or
both), still some configuration may be required to prepare the SpeedTouch™ for
Internet connectivity.
What you need from You must have a user account with an Internet Service Provider (ISP) for Internet
your ISP access: For this user account, it will provide you with:
•
•
A user name (logon ID)
A password.
Other information may be required, depending on the CD-ROM provided and/or the
ISP's specific requirements.
Configuration of the Depending on your computer's Operating System (OS) the configuration of your
SpeedTouch™ Internet connectivity can be done automatically or manually.
If your computer runs:
•
A Microsoft Windows OS
A wizard on the SpeedTouch™ Setup CD-ROM will automatically guide you
through the configuration of both the SpeedTouch™ and your PC for setting up
the appropriate configuration.
Proceed with subsection “1.3.1. Configuration Setup for MS Windows Operating
•
Another OS, e.g. Mac OS, Unix, Linux, which connects to the SpeedTouch™ via
Ethernet
The SpeedTouch™ is configured semi-automatically by uploading the appropriate
configuration file from the SpeedTouch™ Setup CD-ROM to your SpeedTouch™.
If any additional configuration of your computer is required, this must be done
manually.
Proceed with subsection “1.3.2. Configuration Setup for other Operating
3EC 37891 AAAA TCZZA Ed. 01
13
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.3.1. Configuration Setup for MS Windows
Operating Systems
Microsoft Windows One of the following OSs must already be installed on your PC(s):
•
•
•
•
•
•
•
Microsoft Windows 95 (Ethernet only)
Microsoft Windows 98
Microsoft Windows 98SE
Microsoft Windows ME
Microsoft Windows NT4.0 (Ethernet only)
Microsoft Windows 2000
Microsoft Windows XP.
You may need the Microsoft Windows installation CD-ROM during installation.
The SpeedTouch™ The SpeedTouch™ Setup wizard can be divided into two major parts:
Setup wizard
•
•
The detection procedure
The configuration procedure.
The detection
procedure
Step
Action
1
Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The
SpeedTouch™ Menu will start automatically.
Note: If the SpeedTouch™ Menu window does not appear automatically, open
a 'Run' window via Start > Run from the Start menu and enter the following
path: D:\Menu.exe, where D stands for the drive letter of your CD-ROM
drive.
2
The SpeedTouch™ Menu appears:
To start the SpeedTouch™ Setup wizard, click SpeedTouch™ Setup.
3EC 37891 AAAA TCZZA Ed. 01
14
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
Step
Action
3
The Welcome to the SpeedTouch™ Setup Wizard window appears:
Click Next to proceed.
4
The SpeedTouch™ Software License Agreement window appears:
You must accept before to continuing. Therefor click Yes to accept.
5
The Setup wizard will continue to search for the SpeedTouch™ on the
network. The following window shows the detection progress:
3EC 37891 AAAA TCZZA Ed. 01
15
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
Step
Action
6
The Setup wizard should find your SpeedTouch™ device on the local network.
This is indicated by the following window:
In case more than one SpeedTouch™ device is found, a listing is provided from
which you can select your SpeedTouch™ from.
Note: If the Setup wizard does not find any SpeedTouch™ on the network an
error window pops up. In this case check:
•
Whether your PC is correctly connected to the SpeedTouch™
(Ethernet or USB).
•
In case of Ethernet connectivity, that no dedicated firewall device or
router is placed between your PC and the SpeedTouch™ and that no
personal firewall software is running on your PC.
•
Whether the SpeedTouch™ is turned on and fully initialized.
To repeat the search for the SpeedTouch™, click Back and proceed with step
5 of this procedure.
7
To continue with the configuration of your SpeedTouch™ and your PC,
proceed with the configuration procedure described below.
3EC 37891 AAAA TCZZA Ed. 01
16
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
The configuration
procedure
Step
Action
1
Once the SpeedTouch™ Setup wizard has detected your SpeedTouch™
device you can proceed with the configuration procedure.
If more than one SpeedTouch™ device is listed, select the appropriate one.
Then, click Next to proceed.
Note: If the SpeedTouch™ has been configured before, it may be protected by
a system password. You must provide this password before you can view the
device details or continue with the configuration.
2
The following window invites you to select the appropriate connection profile
for your Internet connectivity:
Select the connection profile and click Next to continue.
Note: If the Service Provider has included a separate disk with a dedicated
connection profile, click Have Disk to navigate to the location of the appro-
priate connection profile file.
3
4
Subsequent screens will guide you through the configuration setup of both
your SpeedTouch™ and/or your PC. Follow the instructions and enter the
required information where needed. This information should be provided by
your Service Provider.
In a final step all configurations will be applied to the SpeedTouch™ and your
PC. You can follow the configuration progress in following window:
3EC 37891 AAAA TCZZA Ed. 01
17
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
Step
Action
5
The SpeedTouch™ Setup wizard will appear again to announce that the
configuration has been successful.
Click Finish to close the wizard.
6
In case you want to enable multiple PCs on your local network for accessing
the Internet via the SpeedTouch™, no additional configuration of your PC’s
must be done in most cases as most configuration profiles will enable Speed-
Touch™’s DHCP server - and the PC’s Ethernet port are configured as DHCP
client by default.
To make sure that all PCs are configured as expected (DHCP or fixed IP
addresses) you can re-run the SpeedTouch™ Setup wizard on every PC.
For fixed IP configurations, or other advanced settings, please follow the
instructions provided by your ISP or network administrator.
3EC 37891 AAAA TCZZA Ed. 01
18
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.3.2. Configuration Setup for other Operating
Systems
Supported Systems As the SpeedTouch™ is OS-independent in case of Ethernet connectivity, this configu-
ration setup can be used by any computer system.
Note: The following procedure may equally be used on MS Windows OSs (both
Ethernet and USB if supported).
TCP/IP Ensure that your Operating System has a valid TCP/IP configuration.
Configure every computer with a static Net10 private IP address, e.g. 10.0.0.1. Ensure,
however, that you do NOT use the 10.0.0.138 IP address as this is the default IP address
of the SpeedTouch™.
To ensure that IP connectivity exists, you can ping the SpeedTouch™.
Procedure
Step
Action
1
To ensure that the SpeedTouch™ is in its factory default state, reset the
2
3
4
Open a web browser and browse to the SpeedTouch™'s default IP address
more information.
As a result the SpeedTouch™ System Info web page appears.
Expand the Advanced Topics and click Setup open the SpeedTouch™ Setup
web page.
In the Configuration table you can overview the current configuration settings
active on the SpeedTouch™.
Click Browse to locate the configuration file on the CD-ROM or disk.
Note: If the path is known you can immediately enter it in the location input
field.
5
6
Once the location of the appropriate configuration profile file is selected, click
Upload.
The file will be uploaded to the SpeedTouch™ and immediately activated.
After the configuration is applied on the SpeedTouch™ some additional
configuration of your computer system may be necessary.
Note: The required settings for your computer should be provided by your
Service Provider, if applicable.
7
To check whether the activation of the uploaded configuration and the config-
uration of your computer system(s) - if required - was successful, you can
browse to the SpeedTouch™ and check its current status.
3EC 37891 AAAA TCZZA Ed. 01
19
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
1.4 SpeedTouch™ Internet Connectivity
Surfing the Internet Once the SpeedTouch™ and the computers have been configured as outlined in section
Access methods The SpeedTouch™ supports two access methods:
•
Direct access
Once the initial configuration has been performed, continuous and immediate
access is available via the DSL line.
•
Dial-in access
Access must be explicitly established, e.g. by “dialing” into a Broadband Remote
Access Server (BRAS), e.g. via the SpeedTouch™ Connect web page.
Note: This service may require a third-party dial-in application. In this case the
appropriate software must be supplied by your Service Provider.
The method used depends on the configuration profile/file you used to configure the
SpeedTouch™ and the Service Provider's requirements.
Your Internet Regardless of whether a direct access or a dial-in access method is used to make your
connection connection, once the connection is established, opening your web browser is enough to
access the World Wide Web (WWW) or Internet.
Note: In some cases, e.g. in the case of Bridged Ethernet, the remote organization might
ask for a user name and password on an Internet welcome page.
An example of how to establish a PPP dial-in connection via the SpeedTouch™
embedded dial-in client is provided on the next page.
SpeedTouch™ web Your SpeedTouch™ offers a user-friendly web interface. Via the web pages you can
pages establish dial-in connections, configure some advanced settings, e.g. SpeedTouch™'s
DNS server or NAPT server and view statistics relating to the SpeedTouch™ itself and
its ADSL connectivity.
3EC 37891 AAAA TCZZA Ed. 01
20
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
SpeedTouch™ You can establish dial-in connections, pre-configured by the SpeedTouch™ Setup wizard
embedded dial-in or by uploading the appropriate configuration file.
application
The SpeedTouch™ supports both two most popular connection methods: Routed PPP
over ATM (PPPoA) and PPP over Ethernet (PPPoE).
The connection method to use depends on the preferences of your ISP, hence the
configuration profile you must apply to the SpeedTouch™
Note: The following description provides only an example of how you can establish
Internet connectivity by starting Routed PPP connections. The SpeedTouch™ supports
various other methods for Internet access. The actual implementation depends on the
preferences of your Service Provider.
Starting a PPP session To open a Routed PPP connection ot the Internet:
Step
Action
1
Open a web browser on your PC/computer and browse to the SpeedTouch™
web pages:
2
3
If needed, expand the Basic Topics, and click Connect to open the Connec-
tions web page.
In the Connections table all configured Routed PPP entries are shown.
In the Interface column select the entry you want to start a session with. As a
result the entry will be highlighted.
4
5
If not provided yet, enter your user name and password in the appropriate
fields. If you want the SpeedTouch™ to remember your credentials, select
'Save this password'.
Click Connect.
While the SpeedTouch™ tries to start the session 'trying' appears in the State
column of the entry. Once the session is started successfully the field displays
'up'. From then on you are online and you can start your application or
browse the Internet.
3EC 37891 AAAA TCZZA Ed. 01
21
Download from Www.Somanuals.com. All Manuals Search And Download.
1 SpeedTouch™ Installation
Terminating an opened To close an active Routed PPP connection:
PPP session
Step
Action
1
2
Ensure that you have access to the SpeedTouch™ web pages.
Browse to the SpeedTouch™ Connections page and select the connection
entry you want to terminate the session for.
3
Click Disconnect.
The entry's session state will change to 'Down', i.e. it becomes idle.
3EC 37891 AAAA TCZZA Ed. 01
22
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
2 SpeedTouch™ Web Interface
Introduction The SpeedTouch™ comes with integrated local configuration capabilities.
The local configuration, via the SpeedTouch™ web interface, is based on the HTTP
server/web browser concept.
It allows you to configure your SpeedTouch™ via a web browser using HTML pages
from any local computer attached to the Ethernet interface(s) and/or from the PC
connected via the USB interface (in case of a SpeedTouch™530).
Requirements Before you access the SpeedTouch™ pages, make sure that your browser is configured
to directly connect to the SpeedTouch™, I.e. that it is not using a Proxy server.
If required, you can disable the proxy server for the time you want to access the Speed-
Touch™ web pages.
For more information on how to disable your web browser's proxying, please consult
the web browser's user's guide.
Use of the In most cases, the SpeedTouch™ is correctly configured for your Internet connectivity
SpeedTouch™ web via the appropriate configuration profile/file and no further configuration on the web
interface interface is needed.
Access to the web pages is only required for some advanced configurations and
upgrading/updating or backing up the SpeedTouch™ configuration.
Access to the To access the SpeedTouch™ web pages:
SpeedTouch™ web
interface
Step
1
Action
Start the web browser on your PC or computer.
2
Browse to the SpeedTouch™ at the SpeedTouch™'s IP address (in most cases
10.0.0.138).
3
If a system password has been set, an authentication window will be displayed.
Enter user name and system password in the appropriate fields.
3EC 37891 AAAA TCZZA Ed. 01
23
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
Result As a result the System Info page appears:
From now on, the SpeedTouch™ acts as a web server, sending HTML pages/forms at
your request. You can fill out these pages/forms and submit them to the SpeedTouch™.
The latter scans the pages and performs the appropriate configurations.
Topic menu and links On the left of each of the SpeedTouch™ web pages a topics menu is provided. This
menu navigates you via links through all configurational aspects of the SpeedTouch™.
For your convenience the links are sorted in two expandable topics menus: Basic and
Advanced. The links in the Basic topic menu lead you to pages for basic SpeedTouch™
configuration and maintenance, i.e. the pages for every-day use. The Advanced topic
menu, contains the links which allow advanced configuration of the SpeedTouch™.
These pages need only to be accessed for some specific operations.
The following table lists all Basic topic links:
BASIC topic menu
Click ...
To ...
Establish dial-in connections.
View the SpeedTouch™ connection information.
View the current configuration profile.
View the current ADSL line status.
Set a system password.
View the SpeedTouch™ system information.
3EC 37891 AAAA TCZZA Ed. 01
24
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
The following table lists all advanced topic links:
ADVANCED topic menu
Click ...
To ...
Backup and/or upload configuration profiles/files.
Restore the SpeedTouch™ default settings.
View/configure the SpeedTouch™ DNS server/client.
View/configure the SpeedTouch™ DHCP server/client.
View/configure static NAPT entries.
Define a default local server for inbound connectivity.
Help The Help link in the topics menu header allows you to browse the SpeedTouch™
online Help.
For more information on a specific topic you can click the context-related Help links
located at the Topic's web pages.
Save all It is advised to save the SpeedTouch™ configuration and to back it up whenever you
made changes to its settings.
To save the configuration click the Save All link in the topics menu header.
3EC 37891 AAAA TCZZA Ed. 01
25
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
2.1 Basic Topics Menu Links
Connect Click this link to display the Connections page.
This page allows you to:
•
Establish dial-in connections, if applicable:
mation on how to use the Dial-in Connections table.
•
View detailed connection information by clicking the here link.
System Info Click this link to display the System Info page. This page is also the SpeedTouch™ home
page.
It allows you to:
•
View some basic diagnostics of the SpeedTouch™:
•
View some important system information of the SpeedTouch™ device.
•
View the current physical status of the ADSL line:
3EC 37891 AAAA TCZZA Ed. 01
26
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
•
View the configuration profile currently active on the SpeedTouch™‘:
System Password Click this link to display the System Password page.
This page allows you to:
•
Configure a system password to restrict access to the SpeedTouch™:
It is highly recommended that you configure a System password. To protect the
SpeedTouch™ you should change the System password on a regular basis.
However, never use an obvious password such as your name, date of birth, etc.
Enter the System password of your choice and re-enter it in the appropriate fields.
persistent memory.
Note: If no system password has been provided, a warning is displayed on the
SpeedTouch™ web pages.
3EC 37891 AAAA TCZZA Ed. 01
27
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
2.2 Advanced Topics Menu Links
Static Routing Click this link to display the IP Address and Routing Tables page.
This page allows you to:
•
View or add/delete specific IP address entries for SpeedTouch™'s interfaces:
You can add a static IP address for one of the SpeedTouch™'s interfaces by
clicking New. Specify the IP address, (sub)netmask, whether NAPT should be
applied to this address, and select the interface to which the IP address applies
(use eth0 for the Ethernet interface). Click Apply to add the entry to the table. All
essential IP routes using this IP address will be automatically added to the Speed-
Touch™ IP routing table.
•
View or add/delete static IP routes for SpeedTouch™'s IP router:
Routing can be useful when subnetting your local network. You can add a static IP
route by clicking New. Specify the destination IP address (use the prefix notation
to apply a subnetmask), source IP address, and specify the gateway IP address or
select the interface for this route. Click Apply to add the entry to the table.
3EC 37891 AAAA TCZZA Ed. 01
28
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
DNS Click this link to display the Dynamic Name System (DNS) page.
This page allows you to:
•
View and/or supply the SpeedTouch™ DNS domain name and to enable/disable
the SpeedTouch™ DNS server:
Note: The use of DNS subdomains is supported, e.g. dsl.office.lan.
View the current SpeedTouch™ DNS server hostname leases:
•
Via this table you can also add static DNS hostname entries.
This may be useful for devices which do not support DNS, e.g. a printer. By adding
a name for your network printer, identified by its IP address, you will be able to
contact this printer by name rather than by IP address.
DHCP Click this link to display the Dynamic Host Configuration Protocol (DHCP) page.
This page allows you to:
•
Enable/disable the SpeedTouch™ (Auto)DHCP server:
The SpeedTouch™ features a DHCP server which allows the PCs/computers on
your local network to automatically obtain an IP address (select DHCP server). If
no DHCP is used on your local network, the SpeedTouch™ DHCP server can be
disabled (select No DHCP). The SpeedTouch™ can also search your local
network for another DHCP server (select AutoDHCP). If so, it slips into DHCP
client mode, if not the SpeedTouch™ becomes DHCP server. Click Apply to apply
your selection.
3EC 37891 AAAA TCZZA Ed. 01
29
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
•
Configure the SpeedTouch™ DHCP server lease pool properties:
The SpeedTouch™ DHCP server (if enabled) will use the address pools listed in
this table to provide IP addresses to requesting DHCP clients. To configure a
user-defined IP address pool (appropriate to your local network conditions), click
New and provide the required information. Click Apply to add your entry to the
table.
•
View the current leases provided by the SpeedTouch™ DHCP server.
Via this table you can also manually add static DHCP leases for specific hosts, if
applicable.
•
View the current SpeedTouch™ DHCP client status:
Via this table you can also manually add static SpeedTouch™ DHCP client entries
for specific interfaces, if applicable.
3EC 37891 AAAA TCZZA Ed. 01
30
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
NAT Clicking this button displays the Network Address and Port Translation (NAPT) page.
This page allows you to:
•
View or add/delete specific static NAPT entries:
You can add static NAPT entries by clicking New. Specify the outside address and
inside address for the entry as well as the protocol and port to which the entry
applies. If the NAPT entry is applied to a connection's dynamically assigned local
peer IP address, you should specify 0.0.0.0 as the outside address. Click Apply to
add the entry to the table.
•
Define a default server:
By specifying a default server IP address, all incoming connections will be
forwarded to the device with this IP address. This setting should be adequate for
most server applications and eliminates the need for specific static NAPT entries.
3EC 37891 AAAA TCZZA Ed. 01
31
Download from Www.Somanuals.com. All Manuals Search And Download.
2 SpeedTouch™ Web Interface
Setup Click this link to display the Configuration Upgrade page.
This page allows you to:
•
Back up the current SpeedTouch™ configuration, restore the SpeedTouch™
default configuration, or upload a new configuration file:
To backup the current configuration, click Backup and follow the instructions.
To restore the SpeedTouch™ defaults, click Restore default to load the default
configuration.
To upload and apply a new or backup SpeedTouch™ configuration file, click
Browse to go to the location where the SpeedTouch™ upgrade configuration file
resides. Select the upgrade configuration file and click Upload to upload and apply
the new configuration.
•
View the current system software version, file name and the SpeedTouch™ board
type:
3EC 37891 AAAA TCZZA Ed. 01
32
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
3 SpeedTouch™ System Software Upgrade
Introduction Due to the continuous evolution of DSL technology, SpeedTouch™ products are regu-
larly upgraded.
This chapter describes how to upgrade the SpeedTouch™ system software.
System software You can check for system software upgrades regularly at the SpeedTouch™ web site at:
updates
•
Firmware upgrades may also be available from your Service Provider. Please contact
your Service Provider for more information.
Imperative requirement The SpeedTouch™ system software upgrade procedures, described in this chapter are
valid for both SpeedTouch™510 and SpeedTouch™530.
However, these procedures are only possible via the SpeedTouch™ Ethernet connec-
tion(s).
I.e. to upgrade a SpeedTouch™530, connected via the USB port, disconnect the USB
port and make a connection from the PC to the SpeedTouch™530 Ethernet port as
follow the procedures described below.
Upgrade mechanisms Depending on your Operating System and specific requirements, following options are
available to upgrade the SpeedTouch™ system software:
•
In case you run an MS Windows Operating System or Mac OS10:
For your convenience a SpeedTouch™ Upgrade wizard will guide you through the
system software upgrade procedure.
mation.
•
In case you run another Operating System, e.g. linux, or for extra information
about advanced system software management:
more information.
3EC 37891 AAAA TCZZA Ed. 01
33
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
3.1 The SpeedTouch™ Upgrade Wizard
Using the Upgrade The procedure described in this section are valid only in case you run an MS Windows
Wizard Operating System or Mac OS10.
Make sure that the SpeedTouch™ is connected to your PC/computer via its Ethernet
port. In case of a SpeedTouch™530, please disconnect the USB interface, if used, to
avoid communication errors during the system software upgrade.
During the upgrade procedure all configuration settings are backed up by the wizard
and restored after upgrading the system software. Therefore, you do not need to back
up the SpeedTouch™ configuration yourself.
Before you start Make sure that you have a valid SpeedTouch™ system software file available on a local
disk or CD-ROM.
System software Following procedure describes how to use the SpeedTouch™ Upgrade wizard from a
upgrade procedure PC running an MS Windows OS. For computers running Mac OS10 the behavior of the
wizard is identical.
Proceed as follows:
Step
Action
1
Insert the SpeedTouch™ Setup CD-ROM in your computer's CD-ROM drive.
•
MS Windows OSs
The SpeedTouch™ Menu will start automatically:
If the SpeedTouch™ Menu window does not appear automatically, open
a 'Run' window via Start > Run from the Start menu and enter the
following path: D:\Menu.exe, where D stands for the drive letter of your
CD-ROM drive.
To start the SpeedTouch™ Upgrade wizard, click SpeedTouch™
Upgrade.
•
Mac OS10
Open the CD-ROM and click UpgradeST.pkg to install the upgrade
program. After installation, go to the location where you installed the
Upgrade application and click UpgradeST.
3EC 37891 AAAA TCZZA Ed. 01
34
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
Step
Action
2
The Welcome to the SpeedTouch™ Upgrade Wizard window appears:
Click Next to proceed.
3
The SpeedTouch™ Software License Agreement window appears:
You must accept before to continuing. Therefor click Yes to accept.
4
The Setup wizard will continue to search for the SpeedTouch™ on the
network. The following window shows the detection progress:
3EC 37891 AAAA TCZZA Ed. 01
35
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
Step
Action
5
The Setup wizard should find your SpeedTouch™ device on the local network.
This is indicated by the following window:
In case more than one SpeedTouch™ device is found, a listing is provided from
which you can select your SpeedTouch™ from.
Note: If the Setup wizard does not find any SpeedTouch™ on the network an
error window pops up. In this case check:
•
•
•
That the computer is not connected to the SpeedTouch™ via its USB
interface
Whether your computer is correctly connected to the SpeedTouch™
via its Ethernet port.
That no dedicated firewall device or router is placed between your PC
and the SpeedTouch™ and that no personal firewall software is running
on your PC.
•
Whether the SpeedTouch™ is turned on and fully initialized.
To repeat the search for the SpeedTouch™, click Back and proceed with step
“4 ” of this procedure.
6
Once the SpeedTouch™ Setup wizard has detected your SpeedTouch™
device you can proceed with the upgrade procedure.
If more than one SpeedTouch™ device is listed, select the appropriate one.
Then, click Next to proceed.
3EC 37891 AAAA TCZZA Ed. 01
36
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
Step
Action
7
The following window shows current the firmware version active on the
SpeedTouch™ as well as one or more firmware versions available on the
CD-ROM.
Select the appropriate firmware version and click Next to continue.
Note: If the Service Provider has included a separate disk with dedicated
upgrade system software, click Have Disk to navigate to the location of the
appropriate file.
In case of a system software downgrade you must specifically acknowledge
your desicion before being able to proceed.
8
The following window allows you to overview your selection:
If you are satisfied, click Next to continue.
9
You can follow the configuration progress in following window:
3EC 37891 AAAA TCZZA Ed. 01
37
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
Step
Action
10
After upgrading the SpeedTouch™, a final window appears to announce that
the upgrade has been successful.
Click Finish to close the wizard.
3EC 37891 AAAA TCZZA Ed. 01
38
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
3.2 Manual System Software Management via
BOOTP Server
SpeedTouch™ system SpeedTouch™’s system software management is based on BOOTP, a standard mecha-
software management nism used for booting diskless stations.
The SpeedTouch™ is able to slip in BOOTP mode, allowing a BOOTP server to manage
the SpeedTouch™ file system, and submit upgrade files to it.
Important note It is recommended only to use the procedure described below in case you are familiar
with the use of a BOOTP server, and the mechanisms on which BOOTP is based.
Upgrading the system software via the procedure described below will reset the Speed-
Touch™ to its factory default settings. Therefore, prior to performing an upgrade of the
system software it is recommended to back up the SpeedTouch™ configuration.
Before you start You need a third party BOOTP server installed on the computer from which you want
to perform the SpeedTouch™ system software upgrade.
Make sure that the SpeedTouch™ is connected to your computer via its Ethernet port.
In case of a SpeedTouch™530, please disconnect the USB interface, if used, to avoid
communication errors during the system software upgrade.
You will need the SpeedTouch™ Medium Access Control (MAC) address of your
Make sure to have a valid SpeedTouch™ system software image file available on your
local disk.
Procedure To upgrade the SpeedTouch™ system software:
1
2
3
4
As a preliminary step, make sure that your SpeedTouch™ is powered off and that
a BOOTP server is readily installed on the computer from which you intend to
perform the system software upgrade.
Configure the BOOTP server to use the SpeedTouch™ system software image file
in its reply to BOOTP requests from the SpeedTouch™ you want to upgrade the
system software for.
To identify the BOOTP requests from the SpeedTouch™, you will need to specify
its MAC address and define an IP range for basic communication between the
BOOTP server and the SpeedTouch™.
Press the SpeedTouch™ power button and hold it until the Power/System LED
flashes amber (approximately six seconds). This indicates that the SpeedTouch™
entered BOOTP mode and is sending BOOTP requests.
5
6
7
The BOOTP server will reply to the BOOTP requests and will perform the
required operations to send the system software to the SpeedTouch™.
After checking whether the received system software is valid for the device, the
SpeedTouch™ will start in normal operational mode.
Optionally, you can upload the backup configuration as described in “ Setup” on
3EC 37891 AAAA TCZZA Ed. 01
39
Download from Www.Somanuals.com. All Manuals Search And Download.
3 SpeedTouch™ System Software Upgrade
3EC 37891 AAAA TCZZA Ed. 01
40
Download from Www.Somanuals.com. All Manuals Search And Download.
4 Troubleshooting
4 Troubleshooting
Introduction This chapter provides information on how to identify and correct some common prob-
lems you may encounter when using and configuring the SpeedTouch™.
If the following troubleshooting tips do not resolve the problem contact the company
from which you purchased the SpeedTouch™ for assistance.
Configuration problems If you encounter DSL connectivity problems due to misconfiguration you might
consider a hardware reset to factory defaults as described in this chapter.
However, please note that resetting the SpeedTouch™ to its factory settings will revoke
all the changes you made to the configuration.
Startup problems and Via the LEDs you can check the status of the SpeedTouch™. Following table may help
alert indications you in case of problems starting up the SpeedTouch™:
Indicator
Name
Description
Color
Off
Status
Power/System
Power off.
Green
Solid
Power on, normal operation.
Power on, Back-to-Defaults status.
Power-on, BOOTP status.
Power on, POST(*) pending.
Power on, POST(*) failed.
No DSL line.
Flashing
Flashing
Solid
Amber
Red
Solid
DSL/WAN
Off
Amber
Flashing
Solid
DSL line synchronization pending.
DSL line synchronized.
Amber
Green
Toggling
DSL line synchronized and
end-to-end connection pending.
Green
Solid
DSL line synchronized and
end-to-end connection active.
LAN
USB
Off
No Ethernet link.
Ethernet link.
No USB link.
USB link.
Green
Off
Solid
Solid
Green
(*) Power On Self Test (POST)
3EC 37891 AAAA TCZZA Ed. 01
41
Download from Www.Somanuals.com. All Manuals Search And Download.
4 Troubleshooting
Troubleshooting table Following table may help you determine the nature of the problem, and provides some
plausible solutions:
Problem
Solution
SpeedTouch™ does not work.
(none of the LEDs light up)
Make sure that the SpeedTouch™ is plugged
into an electrical outlet.
Make sure that you are using the correct
power supply for your SpeedTouch™ device.
LAN LED does not light up.
Make sure that the cable(s) are securely
Link integrity/Activity LED of partic- connected to the 10/100Base-T port(s).
ular Ethernet port does not light up.
Make sure that you are using the correct
cable type for your Ethernet equipment.
100Base-T LED of particular
Ethernet port does not light up.
Make sure the computer's Ethernet port
supports 100Base-T Ethernet connectivity
and/or is configured for auto-negotiation.
SpeedTouch™530 USB driver instal- Verify that your computer is running one of
lation failed.
the supported OSs and that it meets the
according minimum requirements.
Verify that no previous SpeedTouch™ USB
driver is installed on your PC.
Uninstall other SpeedTouch™ USB software
and/or drivers.
Temporarily poor performance of
SpeedTouch™530, connected via a
USB hub.
Your USB port congests, meaning that too
much traffic is passing through it.
Avoid using multiple high speed USB devices,
e.g. scanners, speaker, etc. during heavy duty,
e.g. a data download.
Poor SpeedTouch™ performance.
Make sure that the SpeedTouch™ is installed
and configured as instructed in this Setup and
User's Guide and/or as instructed by the ISP.
Check whether a central splitter or dedi-
cated filters are installed properly.
No Line synchronization achieved.
Line Sync LED keeps flashing
Make sure that ADSL service is enabled on
the wall outlet the SpeedTouch™ is
connected to.
Make sure that the correct SpeedTouch™
variant is used for your DSL service.
In case of ADSL/POTS services at your
premises, ONLY use a SpeedTouch™510
ADSL/POTS variant.
In case of ADSL/ISDN services at your local
premises, ONLY use a SpeedTouch™510i
ADSL/ISDN variant.
3EC 37891 AAAA TCZZA Ed. 01
42
Download from Www.Somanuals.com. All Manuals Search And Download.
4 Troubleshooting
How to perform a Proceed as follows:
hardware reset to
factory defaults
Step
1
Action
Make sure the SpeedTouch™ is powered off.
Press the power button once (shortly).
2
3
As soon as the Power/System LED is flashing green, press the power button
once more (shortly).
4
The Power/System LED stops flashing to become solid green. After six
seconds, it starts flashing green again. Press the power button once more
(shortly).
5
6
All LEDs flash green once.
The SpeedTouch™ reboots and will come online with factory default settings.
Resetting the system to its factory defaults also involves deleting the configu-
ration profile settings. You may, therefore, need to reconfigure the system
using the SpeedTouch™ Setup wizard or by uploading the relevant configura-
more information.
Factory default service When the SpeedTouch™ leaves the factory and after every hardware reset to defaults,
settings the SpeedTouch™ features the following factory default settings:
•
Default IP configuration:
•
•
IP address: 10.0.0.138
Auto IP address
•
•
•
•
•
System password: not set
DHCP server: disabled
DNS server: disabled
Master firewall: enabled
Default Connection profile settings:
•
•
IEEE802.3D Transparent Bridging on VPI*VCI=8*35
IEEE802.3D Transparent Bridging on VPI*VCI=0*35
3EC 37891 AAAA TCZZA Ed. 01
43
Download from Www.Somanuals.com. All Manuals Search And Download.
4 Troubleshooting
3EC 37891 AAAA TCZZA Ed. 01
44
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
|