OPERATOR'S
MANUAL
Model 358 & 359
Thick Shake Freezers
Original Operating Instructions
056788-M
8/2/10 (Original Publication)
(Updated 8/25/14)
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Table of Contents
Section 1
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
1
2
2
2
3
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 2
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
5
Section 3
Section 4
7
7
8
9
Model 358 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 359 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Beater and Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Section 5
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Indicator Light - “Mix Out” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Air Tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Section 6
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Closing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Draining Product From the Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Table of Contents
Models 358 & 359
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Table of Contents - Page 2
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Section 7
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Section 8
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Limited Warranty on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Limited Warranty on Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 9
Section 10
Section 11
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.
E 2010 Carrier Commercial Refrigeration, Inc. (Original Publication)
(Updated August, 2014)
056788-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this
work may be a violation of Copyright Law of the United States of America and other countries, could result
in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result
in further civil and criminal penalties.
All rights reserved.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072
Models 358 & 359
Table of Contents
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Section 1
To the Installer
The following information has been included in the
manual as safety and regulatory guidelines. For
complete installation instructions, please see the
Installation Checklist.
Note: All repairs must be performed by an
authorized Taylor Service Technician.
This unit has many sharp edges that can
cause severe injuries.
Installer Safety
Site Preparation
In all areas of the world, equipment should
be installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
Review the area where the unit will be installed
before uncrating the unit. Make sure all possible
hazards to the user or equipment have been
addressed.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70_-75_F (21_-24_C). The freezer
has successfully performed in high ambient
temperatures of 104_(40_C) at reduced capacities.
S
Only authorized Taylor service personnel
should perform installation and repairs on
the equipment.
S
Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
This unit must NOT be installed in an area
where a water jet or hose can be used. NEVER use
a water jet or hose to rinse or clean the unit. Failure
to follow this instruction may result in electrocution.
S
S
Authorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
Authorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
This unit must be installed on a level surface
to avoid the hazard of tipping. Extreme care should
be taken when moving this equipment for any
reason. Two or more persons are required to safely
move this unit. Failure to comply may result in
personal injury or equipment damage.
The main power supply(s) to the freezer
Uncrate the unit and inspect it for damage. Report
any damage to your Taylor Distributor.
must be disconnected prior to performing any
repairs. Failure to follow this instruction may result in
personal injury or death from electrical shock or
hazardous moving parts as well as poor
This piece of equipment is made in the USA and has
USA sizes of hardware. All metric conversions are
approximate and vary in size.
performance or damage to the equipment.
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Models 358 & 359
To the Installer
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Air Cooled Units
DO NOT obstruct air intake and discharge openings:
S
S
Stationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected, not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current,
installed by authorized personnel to the local
codes.
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
Air cooled units require a minimum of 3” (76 mm) of
clearance around all sides of the freezers and 3-1/2”
(89 mm) on the bottom.
Model 359 only: Installation of air deflector is
required.
Failure to allow adequate clearance can reduce the
refrigeration capacity of the freezers and possibly
cause permanent damage to the compressors.
Electrical Connections
In the United States, this equipment is intended to
be installed in accordance with the National
Electrical Code (NEC), ANSI/NFPA 70-1987. The
purpose of the NEC code is the practical
safeguarding of persons and property from hazards
arising from the use of electricity. This code contains
provisions considered necessary for safety. In all
other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.
S
If the supply cord is damaged, it must be
replaced by an authorized Taylor service
technician in order to avoid a hazard.
FOLLOW YOUR LOCAL ELECTRICAL CODES!
Each freezer requires one power supply for each
data label on the freezer. Check the data label(s) on
the freezer for branch circuit overcurrent protection
or fuse, circuit ampacity and other electrical
Beater Rotation
specifications. Refer to the wiring diagram provided
inside the control box for proper power connections.
Beater rotation must be clockwise as
viewed looking into the freezing cylinder.
Note: The following procedures must be performed
by an authorized Taylor service technician.
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
To correct the rotation on a three-phase unit,
interchange any two incoming power supply lines at
the freezer main terminal block only.
To correct rotation on a single-phase unit, change
the leads inside the beater motor. (Follow the
diagram printed on the motor.)
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
Electrical connections are made directly to the
terminal block provided in the small junction box
located behind the left side panel on the bottom of
the frame.
131125
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To the Installer
Models 358 & 359
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Refrigerant
In consideration of our environment, Taylor
Taylor reminds technicians to be cautious of
government laws regarding refrigerant recovery,
recycling, and reclaiming systems. If you have any
questions regarding these laws, please contact the
factory Service Department.
uses only earth friendly HFC refrigerants. The HFC
refrigerant used in this unit is R404A. This
refrigerant is generally considered non-toxic and
non-flammable, with an Ozone Depleting Potential
(ODP) of zero (0).
However, any gas under pressure is potentially
hazardous and must be handled with caution.
WARNING: R404A refrigerant used in
conjunction with polyolester oils is extremely
moisture absorbent. When opening a refrigeration
system, the maximum time the system is open must
not exceed 15 minutes. Cap all open tubing to
prevent humid air or water from being absorbed by
the oil.
NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
allow for normal expansion.
Use only R404A refrigerant that conforms
to the AHRI standard 700 specification. The use of
any other refrigerant may expose users and
operators to unexpected safety hazards.
Refrigerant liquid sprayed onto the skin may
cause serious damage to tissue. Keep eyes and skin
protected. If refrigerant burns should occur, flush
immediately with cold water. If burns are severe,
apply ice packs and contact a physician
immediately.
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Models 358 & 359
To the Installer
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Section 2
To the Operator
Your freezers have been carefully engineered and
manufactured to give you dependable operation.
These units, when properly operated and cared for,
will produce a consistent quality product. Like all
mechanical products, they will require cleaning and
maintenance. A minimum amount of care and
attention is necessary if the operating procedures
outlined in this manual are followed closely.
use is completed, and cannot be disposed as
unsorted municipal waste.
The user is responsible for returning the product to
the appropriate collection facility, as specified by
your local code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.
This Operator's Manual should be read before
operating or performing any maintenance on your
equipment.
Compressor Warranty Disclaimer
Your Taylor freezer will NOT eventually compensate
and correct for any errors during the set-up or filling
operations. Thus, the initial assembly and priming
procedures are of extreme importance. It is strongly
recommended that all personnel responsible for the
equipment's operation study these procedures
together in order to be properly trained and to make
sure that no misunderstandings exist.
The refrigeration compressor(s) on this unit are
warranted for the term stated in the Limited
Warranty section in this manual. However, due to
the Montreal Protocol and the U.S. Clean Air Act
Amendments of 1990, many new refrigerants are
being tested and developed, thus seeking their way
into the service industry. Some of these new
refrigerants are being advertised as drop-in
replacements for numerous applications. It should
be noted that in the event of ordinary service to this
unit's refrigeration system, only the refrigerant
specified on the affixed data label should be
used. The unauthorized use of alternate refrigerants
will void your Taylor compressor warranty. It is the
unit owner's responsibility to make this fact known to
any technician he employs.
In the event you should require technical assistance,
please contact your local authorized Taylor
Distributor.
Note: Your Taylor warranty is valid only if the parts
are authorized Taylor parts, purchased from the
local authorized Taylor Distributor, and only if all
required service work is provided by an authorized
Taylor service technician. Taylor reserves the right
to deny warranty claims on units or parts if
non-Taylor approved parts or incorrect refrigerant
were installed in the unit, system modifications were
performed beyond factory recommendations, or it is
determined that the failure was caused by abuse,
misuse, neglect, or failure to follow all operating
instructions. For full details of your Taylor Warranty,
please see the Limited Warranty section in this
manual.
It should also be noted that Taylor does not warrant
the refrigerant used in its equipment. For example, if
the refrigerant is lost during the course of ordinary
service to this machine, Taylor has no obligation to
either supply or provide its replacement either at
billable or unbillable terms. Taylor does have the
obligation to recommend a suitable replacement if
the original refrigerant is banned, obsoleted, or no
longer available during the five year warranty of the
compressor.
Note: Constant research results in steady
improvements; therefore, information in this
manual is subject to change without notice.
Taylor will continue to monitor the industry and test
new alternates as they are being developed. Should
a new alternate prove, through our testing, that it
would be accepted as a drop-in replacement, then
the above disclaimer would become null and void.
To find out the current status of an alternate
refrigerant as it relates to your compressor warranty,
call the local Taylor Distributor or the Taylor Factory.
Be prepared to provide the Model/Serial Number of
the unit in question.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
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To the Operator
Models 358 & 359
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Section 3
Safety
We, at Taylor Company, are concerned about the
safety of the operator when he or she comes in
contact with the freezer and its parts. Taylor has
gone to extreme efforts to design and manufacture
built-in safety features to protect both you and the
service technician. As an example, warning labels
have been attached to the freezer to further point
out safety precautions to the operator.
S
S
DO NOT operate the freezer unless it is
properly grounded.
DO NOT operate the freezer with larger
fuses than specified on the freezer data
label.
S
All repairs must be performed by an
authorized Taylor service technician. The
main power supplies to the machine must
be disconnected prior to performing any
repairs.
IMPORTANT - Failure to adhere to the
following safety precautions may result in
severe personal injury or death. Failure to
comply with these warnings may damage the
machine and its components. Component
damage will result in part replacement expense
and service repair expense.
S
S
Cord Connected Units: Only Taylor
authorized service technicians may install a
plug on this unit.
Stationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source, must have an
all-pole disconnecting device with a contact
gap of at least 3 mm installed in the external
installation.
Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices, such as a GFI, to
protect against the leakage of current,
installed by authorized personnel to the local
codes.
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not
lighter than ordinary polychloroprene or
other equivalent synthetic
DO NOT operate the freezer without
reading this Operator's Manual. Failure to follow this
instruction may result in equipment damage, poor
freezer performance, health hazards, or personal
injury.
S
This unit is to be used only by trained
personnel. It is not intended for use by children or
people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge.
Where limited equipment operation is allowed for
public use, such as a self-serve application,
supervision or instruction concerning the use of the
appliance by a person responsible for their safety is
required. Children should be supervised to ensure
that they do not play with the appliance.
S
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
If the supply cord is damaged, it must be
replaced by an authorized Taylor service
technician in order to avoid a hazard.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
131125
5
Models 358 & 359
Safety
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DO NOT use a water jet to clean or rinse
the freezer. Failure to follow these instructions may
result in serious electrical shock.
Cleaning and sanitizing schedules are
governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to
the cleaning section of this manual for the proper
procedure to clean this unit.
S
S
DO NOT allow untrained personnel to
operate this machine.
DO NOT operate the freezer unless all
service panels and access doors are
restrained with screws.
DO NOT remove any internal operating
parts (examples: freezer door, beater,
scraper blades, etc.) unless all control
switches are in the OFF position.
This unit is designed to maintain product
temperature under 41°F (5°C). Any product being
added to this unit must be below 41°F (5°C). Failure
to follow this instruction may result in health hazards
and poor freezer performance.
S
Failure to follow these instructions may result in
severe personal injury to fingers or hands from
hazardous moving parts.
DO NOT run the unit without product. Failure to
follow this instruction can result in damage to the
unit.
DO NOT obstruct air intake and discharge openings:
This unit has many sharp edges that can
cause severe injuries.
Air cooled units require a minimum of 3” (76 mm) of
clearance around all sides of the freezers and 3-1/2”
(89 mm) on the bottom.
Model 359 only: Installation of air deflector is
required.
S
DO NOT put objects or fingers in the door
spout. This may contaminate the product
and cause severe personal injury from blade
contact.
Failure to allow adequate clearance can reduce the
refrigeration capacity of the freezers and possibly
cause permanent damage to the compressors.
S
USE EXTREME CAUTION when removing
the beater asssembly. The scraper blades
are very sharp.
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70_-75_F (21_-24_C). The freezer
has successfully performed in high ambient
temperatures of 104_(40_C) at reduced capacities.
This unit must be placed on a level surface.
Extreme care should be taken when moving the unit
for any reason. Two or more persons are required to
safely move this unit. Failure to comply may result in
personal injury or damage to the unit.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of
1.0 meter from the surface of the machine and at a
height of 1.6 meters from the floor.
DO NOT use a water jet to clean or rinse
the freezer. Failure to follow these instructions may
result in serious electrical shock.
131125
6
Safety
Models 358 & 359
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Section 4
Operator Parts Identification
Model 358
Figure 1
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
3
4
5
6
7
8
COVER A.-HOPPER INSUL
TUBE-FEED-NONREVERS
PANEL-REAR
X51658
015176-5
046021
9
10
11
12
13
14
15
SCREW-1/4-20 X 5/8 SLOTTED 005542
CASTER-LOCKING SWIVEL
PANEL-SERVICE
PAN A.-DRIP
030307
048267
X50879
066697
066696
046022
PANEL-SIDE *358* RIGHT
FILTER A.-13 X 16-7/8 X 7/16
STUD-NOSE CONE
046023-SP1
046044
SHIELD-SPLASH
TRAY-DRIP
054748
CHANNEL A.-CONTROL
CASTER-SWIVEL 3/4 - 10 ST.
X63534
021279
PANEL-SIDE *358* LEFT
7
Models 358 & 359
Operator Parts Identification
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Model 359
Figure 2
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
3
4
5
6
7
8
PANEL-SIDE-LEFT
065250
X51658
015176-5
065271
052779-3
021279
065251
065200
9
10
11
12
13
14
15
SCREW-1/4-20 X 5/8 SLOTTED
CASTER-3” SWV 3/4-10 LOCK
PANEL-SERVICE FRONT
TRAY-DRIP 19-5/8 L X 4-7/8
SHIELD-SPLASH-WIRE
PAN A.-DRIP
005542
030307
065268
033812
033813
X50879
054748
COVER ASSEMBLY-HOPPER
TUBE-FEED-NONREVERSIBLE
PANEL-REAR
FILTER-AIR 18 L X 13.5 H X .70
CASTER-3” SWIVEL 3/4-10STM
PANEL-SIDE-RIGHT
STUD-NOSE CONE
DEFLECTOR-AIR
8
Operator Parts Identification
Models 358 & 359
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Beater and Door Assembly
Figure 3
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
VALVE A.-DRAW
PART NO.
1
2
3
4
5
SEAL-DRIVE SHAFT
SHAFT-BEATER
032560
033235
X46233
013116
016672
6
7
X46028
020571
O-RING - 1-1/16 OD x .139 W
DOOR-PARTIAL 1 SPOUT
NUT-STUD
BEATER A.-7 QT. - 1 PIN
BEARING-FRONT
8
X30272-SER
021508
9
GASKET-DOOR - 5.177 ID X
5.9380
10
11
CLIP-SCRAPER BLADE 8.75”
BLADE-SCRAPER PLASTIC
046238
046237
9
Models 358 & 359
Operator Parts Identification
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Accessories
Figure 4
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
KIT ASSEMBLY-TUNE UP *358
KIT ASSEMBLY-TUNE UP *359
BRUSH-REAR BEARING
X46050
X36356
013071
013072
4
5
BRUSH-DRAW VALVE
014753
1
BRUSH-HOPPER 3” x 7”
LUBRICANT-TAYLOR 4 OZ.
SANITIZER-STERA-SHEEN
023316
2
3
6
047518
BRUSH-DOUBLE ENDED
*7
SEE NOTE
*Note: A sample container of sanitizer is sent with the
unit. For reorders, order Stera Sheen part no. 055492
(100 packs) or Kay-5 part no. 041082 (125 packs).
10
Operator Parts Identification
Models 358 & 359
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Section 5
Important: To the Operator
Model 359
Model 358
Figure 5
Figure 6
ITEM
DESCRIPTION
ITEM
DESCRIPTION
1
2
3
POWER SWITCH
1
2
3
4
5
MIX OUT INDICATOR-LEFT SIDE
POWER SWITCH-LEFT SIDE
MIX OUT INDICATOR-RIGHT SIDE
POWER SWITCH-RIGHT SIDE
RESET BUTTON
MIX OUT INDICATOR
RESET BUTTON
11
Models 358 & 359
Important: To the Operator
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Power Switch
Reset Button
The middle position is “OFF”. The left position is
“WASH”, which activates the beater motor only. The
right position is “AUTO”, which activates the beater
motor and the refrigeration system.
Note: Do not use metal objects to press
the reset button. Failure to follow this instruction
may result in serious electrical shock.
The reset button is located in the left side panel on
the Model 358. The reset buttons are located in the
lower front panel on the Model 359. The reset
mechanism protects the beater motor from an
overload condition. Should an overload occur, the
reset mechanism will trip.
To properly reset the freezer, place the power switch
in the “OFF” position. Press the reset button firmly.
Place the power switch in the “WASH” position and
observe the freezer's performance. Open the side
access panel to check if the beater motor is turning
the drive shaft in a clockwise (from operator end)
direction without binding.
Figure 7
If it is turning properly, place the power switch in the
“AUTO” position to resume normal operation. If the
freezer shuts down again, contact a service
technician.
Indicator Light - “Mix Out”
The “MIX OUT” light is located on the front of the
machine. When the “MIX OUT” light begins to flash,
the mix hopper has been almost completely
exhausted and has an insufficient supply of mix to
operate the freezer. Only a small amount of mix
(less than 1 pint) is left in the hopper.
Air Tube
The air tube is designed with a hole on one end.
After priming the machine, install the air tube into
the mix inlet hole with the hole end down. Every time
the draw handle is raised, new mix and air from the
hopper will flow down into the freezing cylinder. This
will keep the freezing cylinder properly loaded and
maintain overrun.
At this time the “AUTO” mode is locked out and the
freezer shuts down, protecting the freezer from
costly damage due to a freeze-up. To initiate the
refrigeration system, add mix to the mix hopper. The
freezer will automatically begin operation.
Figure 8
Figure 9
12
Important: To the Operator
Models 358 & 359
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Section 6
Operating Procedures
The Model 358 has been selected to show you the
pictured step-by-step operating procedures for both
models contained in this manual. These models, for
practical purposes of operation, are the same.
These models store 20 quarts (18.9 liters) of mix in
each hopper. The mix flows by gravity from the
hopper to the freezing cylinder through an air tube.
We begin our instructions at the point where we
enter the store in the morning and find the parts
disassembled and laid out to air dry from the
previous night's cleaning.
These opening procedures will show you how to
assemble these parts into the freezer, sanitize them,
and prime the freezer with fresh mix in preparation
to serve your first portion.
Figure 10
If you are disassembling the machine for the first
time or need information to get to this starting point
in our instructions, turn to page 19 “Disassembly”,
and start there.
Step 2
Install the drive shaft into the freezing cylinder, hex
end first, and into the rear shell bearing until the seal
fits securely over the rear shell bearing. Engage the
hex end firmly into the drive coupling. Be sure the
drive shaft fits into the drive coupling without
binding.
Assembly
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube).
MAKE SURE THE POWER SWITCH IS IN
THE “OFF” POSITION. Failure to do so may cause
injury from hazardous moving parts, or electrocution.
Step 1
Lubricate the groove and shaft portion that comes in
contact with the bearing on the beater drive shaft.
Slide the seal over the shaft and groove until it
snaps into place. DO NOT lubricate the hex end of
the drive shaft. Fill the inside portion of the seal with
1/4” more lubricant and lubricate the flat side of the
seal that fits onto the rear shell bearing.
Figure 11
13
Models 358 & 359
Operating Procedures
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Step 3
Step 5
Check the scraper blades for any nicks or signs of
wear. If any nicks are present, replace both blades.
If the blades are in good condition, install the
scraper blade clips on the scraper blades. Place the
rear scraper blade over the rear holding pin on the
beater assembly.
Make sure the beater assembly is in position over
the drive shaft. Turn the beater slightly to be certain
the beater is properly seated. When in position, the
beater will not protrude beyond the front of the
freezing cylinder.
Step 6
Slide the two o-rings into the grooves on the draw
valve and lubricate.
Figure 12
Note: The hole on the scraper blade must fit
securely over the pin to prevent costly damage.
Figure 14
Step 4
Holding the rear blade on the beater, slide the
beater halfway into the freezing cylinder. Install the
front scraper blade over the front holding pin. Slide
the beater assembly the rest of the way into the
freezing cylinder.
Step 7
Lubricate the inside of the freezer door spout, top
and bottom, and insert the draw valve into the
freezer door from the top (“THIS END UP”).
Figure 13
Figure 15
14
Operating Procedures
Models 358 & 359
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Step 8
Step 10
Place the freezer door gasket into the groove on the
back of the freezer door. Slide the white plastic front
bearing over the baffle rod onto the bearing hub,
making certain the flanged end of the bearing is
resting against the freezer door. DO NOT
LUBRICATE THE GASKET OR THE FRONT
BEARING.
Lay the air tube in the bottom of the mix hopper for
sanitizing.
Figure 18
Step 11
Slide the drive shaft drip pan into the hole in the
front panel.
Figure 16
Step 9
Insert the baffle rod through the opening in the
beater and set the door flush with the freezing
cylinder. With the door seated on the freezer studs,
install the handscrews. Tighten the handscrews
equally in a criss-cross pattern to insure the door is
snug.
Figure 19
Repeat Steps 1 through 11 for the other side of the
freezer on the Model 359.
Step 12
Install the front drip tray and splash shield under the
door spout.
Figure 17
Figure 20
15
Models 358 & 359
Operating Procedures
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Step 4
Sanitizing
Place the power switch in the “WASH” position. This
will cause the sanitizing solution in the freezing
cylinder to be agitated. Allow it to agitate for five
minutes.
Step 1
Prepare an approved 100 PPM sanitizing solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2
gal. [7.6 liters] of Stera-SheenR). USE WARM WA-
TER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
Step 2
Pour the sanitizing solution into the hopper and allow
it to flow into the freezing cylinder.
Figure 23
Step 5
Place an empty pail beneath the door spout and
raise the draw handle. Draw off all the sanitizing
solution. When the sanitizer stops flowing from the
door spout, lower the draw handle and place the
power switch in the “OFF” position.
Figure 21
Step 3
While the solution is flowing into the freezing
cylinder, brush clean the mix hopper. In cleaning the
hopper, take particular care in brushing the mix level
sensing probe, the mix inlet hole and the air tube.
Figure 24
Note: You have just sanitized the freezer.
Be sure your hands are sanitized before going on
in these instructions.
Figure 22
16
Operating Procedures
Models 358 & 359
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Step 6
Step 2
Stand the air tube in the corner of the mix hopper.
When the mix stops bubbling down into the freezing
cylinder, install the air tube in the mix inlet hole.
Figure 25
Repeat Steps 1 through 6 for the other side of the
freezer on the Model 359.
Figure 27
Priming
Step 3
Place the power switch in the “AUTO” position.
Raise the draw switch to activate the refrigeration
system. When the unit cycles off, the product will be
at serving viscosity.
Step 1
With a pail beneath the door spout, raise the draw
handle. Pour two gallons (7.6 liters) of fresh mix
into the mix hopper and allow it to flow into the
freezing cylinder. This will force out any remaining
sanitizing solution. When full strength mix is flowing
from the door spout, lower the draw handle.
Note: Use only fresh mix when priming the freezer.
Figure 28
Step 4
Figure 26
Fill the hopper with fresh mix.
17
Models 358 & 359
Operating Procedures
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Step 5
Note: For additional information regarding the
Place the mix hopper cover in position over the mix
hopper.
proper use of rerun, see item 5 on page 21.
Note: If local health codes DO NOT permit the
use of rerun, the product must be discarded.
Follow the instructions in the previous step, except
drain the product into a pail and properly discard the
mix.
ALWAYS FOLLOW LOCAL HEALTH CODES.
Repeat Steps 1 through 2 for the other side of the
freezer on the Model 359.
Figure 29
Repeat Steps 1 through 5 for the other side of the
freezer on the Model 359.
Rinsing
Step 1
Pour two gallons (7.6 liters) of cool clean water into
the mix hopper. With the brushes provided, scrub
the mix hopper, the mix level sensing probe and the
mix inlet hole.
Closing Procedure
To disassemble your unit, the following items will be
needed:
Step 2
S
S
Two cleaning pails
With a pail beneath the door spout, place the power
switch in the “WASH” position and raise the draw
handle. Drain all the rinse water from the freezing
cylinder and the mix hopper. When the rinse water
stops flowing from the door spout, lower the draw
handle and place the power switch in the “OFF”
position.
Sanitized NSF approved stainless steel
rerun can(s) with lid(s)
S
S
S
Necessary brushes (provided with freezer)
Cleaner
Single service towels
Draining Product From the
Freezing Cylinder
Step 1
Remove the hopper cover and the air tube. Take
them to the sink for cleaning.
Step 2
If local health codes permit the use of rerun,
place a sanitized, NSF approved stainless steel
rerun container beneath the door spout. Place the
power switch in the “WASH” position. Raise the
draw handle and drain the remaining product from
the freezing cylinder and the mix hopper. When the
flow of product stops, place the power switch in the
“OFF” position and lower the draw handle. Place a
sanitized lid on the rerun container and place it in
the walk-in cooler.
Figure 30
Repeat these procedures until the rinse water
being drawn from the freezing cylinder is clear.
Repeat Steps 1 through 2 for the other side of the
freezer on the Model 359.
140804
18
Operating Procedures
Models 358 & 359
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Cleaning
Disassembly
Step 1
MAKE SURE THE POWER SWITCH IS IN
THE “OFF” POSITION. Failure to do so may cause
injury from hazardous moving parts or electrocution.
Prepare an approved 100 PPM cleaning solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2
gal. [7.6 liters] of Stera-SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
Step 1
Remove the freezer door, beater, scraper blades,
and the drive shaft from the freezing cylinder. Take
them to the sink for cleaning.
Step 2
Repeat for the other side of the freezer on the
Model 359.
Pour the cleaning solution into the mix hopper.
Step 2
Remove the front drip tray and the splash shield.
Brush Cleaning
Step 1
Prepare a sink with an approved cleaning solution
(example: Kay-5R or Stera-SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS
IMPORTANT: Follow label directions, as too
STRONG of a solution can cause parts damage,
while too MILD of a solution will not provide
adequate cleaning. Make sure all brushes provided
with the freezer are available for brush cleaning.
Figure 31
Step 2
Remove the seal(s) from the drive shaft(s).
Step 3
While the solution is flowing into the freezing
cylinder, brush clean the mix hopper, the mix level
sensing probe and the mix inlet hole.
Step 3
Remove the scraper blade clips from the scraper
blades.
Step 4
Step 4
From the freezer door(s) remove:
Place the power switch in the “WASH” position. This
will cause the cleaning solution in the freezing
cylinder to be agitated.
S
S
S
gasket(s)
front bearing(s)
draw valve(s)
Remove all o-rings.
Step 5
Note: To remove o-rings, use a single service towel
to grasp the o-ring. Apply pressure in an upward
direction until the o-ring pops out of its groove. With
the other hand, push the top of the o-ring forward. It
will roll out of the groove and can be easily removed.
If there is more than one o-ring to be removed,
always remove the rear o-ring first. This will allow
the o-ring to slide over the forward rings without
falling into the open grooves.
Place an empty pail beneath the door spout and
raise the draw handle. Draw off all the cleaning
solution. When the solution stops flowing from the
door spout, lower the draw handle and place the
power switch in the “OFF” position.
Repeat Steps 1 through 5 for the other side of the
freezer on the Model 359.
19
Models 358 & 359
Operating Procedures
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Step 5
Step 6
Return to the freezer with a small amount of
cleaning solution. With the black bristle brush, brush
clean the rear shell bearing(s) at the back of the
freezing cylinder(s).
Remove the drive shaft drip pan(s) from the front
panel and take to the sink for cleaning.
Note: If the drive shaft drip pan is filled with an
excessive amount of mix, refer to the
Troubleshooting Guide.
Step 7
Thoroughly brush clean all disassembled parts in the
cleaning solution, making sure all lubricant and mix
film is removed. Take particular care to brush clean
the draw valve core in the freezer door. Place all the
cleaned parts on a clean dry surface to air dry
overnight.
Step 8
Figure 32
Wipe clean all exterior surfaces of the freezer.
20
Operating Procedures
Models 358 & 359
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Section 7
Important: Operator Checklist
j 5. IF LOCAL HEALTH CODES PERMIT THE
During Cleaning and Sanitizing
USE OF RERUN, make sure the mix rerun is
stored in a sanitized, covered, NSF approved
stainless steel rerun container and used the
following day. DO NOT prime the machine
with rerun. When using rerun, skim off the
foam and discard; then mix the rerun with
fresh mix in a ratio of 50/50 during the day's
operation.
ALWAYS FOLLOW LOCAL HEALTH CODES.
Cleaning and sanitizing schedules are governed
by federal, state, or local regulatory agencies,
and must be followed accordingly. If the unit
has a “Standby mode”, it must not be used in
lieu of proper cleaning and sanitizing
procedures and frequencies set forth by the
ruling health authority. The following check
points should be stressed during the cleaning
and sanitizing operations.
j 6. On a designated day of the week, run the mix
as low as feasible and discard after closing.
This will break the rerun cycle and reduce the
possibility of high bacteria and coliform
counts.
j 7. Properly prepare the cleaning and sanitizing
solutions. Read and follow the label directions
carefully. Too strong of a solution may
damage the parts and too weak of a solution
will not do an adequate job of cleaning or
sanitizing.
CLEANING AND SANITIZING MUST BE
PERFORMED DAILY.
j 8. The temperature of the mix in the mix hopper
and walk-in cooler should be below 40_F.
(4.4_C.).
Troubleshooting Bacterial Count
j 1. Thoroughly clean and sanitize the machine
regularly, including complete disassembly and
brush cleaning.
Regular Maintenance Checks
j 2. Use all brushes supplied for thorough
cleaning. The brushes are specially designed
to reach all mix passageways.
j 1. Replace scraper blades that are nicked or
damaged. Before installing the beater, be
certain that the scraper blades are properly
attached.
j 3. Use the white bristle brush to clean the mix
inlet hole which extends from the mix hopper
down to the rear of the freezing cylinder.
j 2. Check the rear shell bearing for signs of wear
(excessive mix leakage in the drive shaft drip
pan) and be certain it is properly cleaned.
j 4. Use the black bristle brush to thoroughly
clean the rear shell bearing located at the rear
of the freezing cylinder. Be sure there is a
generous amount of cleaning solution on the
brush.
j 3. Using a screwdriver and cloth towel, keep the
rear shell bearing and the female hex drive
socket clean and free of lubricant and mix
deposits.
21
Models 358 & 359
Important: Operator Checklist
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j 4. Dispose of o-rings and seals if they are worn,
torn, or fit too loosely, and replace with new
ones.
Winter Storage
If the place of business is to be closed during the
winter months, it is important to protect the freezer
by following certain precautions, particularly if the
building is subject to freezing conditions.
j 5. Follow all lubricating procedures as outlined in
“Assembly”.
Disconnect the freezer from the main power source
to prevent possible electrical damage.
j 6. If your machine is air cooled, check the
condenser for accumulation of dirt and lint.
Dirty condensers will reduce the efficiency
and capacity of the machine. Condensers
should be cleaned monthly with a soft brush.
Never use screwdrivers or other metal
probes to clean between the fins.
On water cooled freezers, disconnect the water
supply. Use air pressure to blow out any water
remaining in the condensers. This is extremely
important. Failure to follow this procedure may
cause severe and costly damage to the refrigeration
system.
Your local Taylor Distributor can perform this service
for you.
Note: For machines equipped with an air
filter, it will be necessary to vacuum clean the
filters on a monthly schedule.
Wrap detachable parts of the freezer such as
beater, blades, drive shaft, and freezer door. Place
these parts in a protected, dry place. Rubber trim
parts and gaskets can be protected by wrapping
them with moisture-proof paper. All parts should be
thoroughly cleaned of dried mix or lubrication, which
attract mice and other vermin.
CAUTION: Always disconnect
electrical power prior to cleaning the
condenser. Failure to follow this
instruction may result in electrocution.
22
Important: Operator Checklist
Models 358 & 359
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Section 8
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
12
1. No product is being
dispensed with draw valve
open and machine in the
“AUTO” mode.
a. Beater motor is out on
reset.
a. Reset the freezer.
- -
17
- -
b. Circuit breaker off or
blown fuse.
b. Turn breaker on or
replace fuse.
c. Inadequate mix in the mix
hopper.
c. Fill the mix hopper with
mix.
d. Freeze-up in mix inlet
hole.
d. Contact an authorized
service technician to
adjust the mix hopper
temperature.
- -
e. Beater is rotating
counterclockwise (from
operator end).
e. Contact an authorized
service technician to
correct rotation to
clockwise.
17
- -
2. The product is too stiff.
3. The product is too soft.
a. Inadequate mix in hopper.
a. Fill the hopper with mix.
b. Thermistor control is set
too cold.
b. Contact an authorized
service technician.
26
1
a. Worn scraper blades.
a. Replace regularly.
b. Not enough air space is
around the unit.
b. Allow for adequate air flow
across the condenser.
22
- -
- -
c. Dirty condenser.
d. Out-of-date mix.
c. Clean monthly.
d. Use only fresh mix.
e. Thermistor control is set
too warm.
e. Contact an authorized
service technician.
- -
4. The mix in the mix hopper
is too cold.
a. The temperature is out of
adjustment.
a. Contact an authorized
service technician.
18
21
5. The mix in the mix hopper
is too warm.
a. The mix hopper cover is
not in position.
a. Place the hopper cover in
position.
b. Warm mix was placed in
the hopper.
b. Mix should be below 40_F
(4.4_C) when placed in
hopper.
- -
c. The temperature is out of
adjustment.
c. Contact an authorized
service technician.
23
Models 358 & 359
Troubleshooting Guide
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PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
20
6. The drive shaft is stuck in
the drive coupling.
a. Mix and lubricant collected a. Brush clean the rear shell
bearing area regularly.
in the drive coupling.
- -
b. Rounded corners of drive
shaft, coupling or both.
b. Call an authorized service
technician to correct the
cause and replace the
necessary components.
Do not lubricate the hex
end of the drive shaft.
15 / 26
- -
7. The freezing cylinder walls a. Missing or worn front
a. Install or replace the front
bearing.
are scored.
bearing on freezer door.
b. The beater assembly is
bent.
b. Call an authorized service
technician to repair or
replace the beater and to
correct the cause of
insufficient mix in freezing
cylinder.
13 / 26
13
8. Excessive mix leakage
into the drive shaft drip
pan.
a. Missing or worn drive
shaft seal on drive shaft.
a. Install or replace regularly.
b. The drive shaft seal is
installed inside out.
b. Install the seal properly.
c. Lubricate properly.
13
- -
c. Lack of lubrication.
d. Worn rear shell bearing.
d. Contact an authorized
service technician to
replace the rear shell
bearing.
14 / 26
14
9. Excessive mix leakage
from the door spout.
a. Missing or worn draw
valve o-rings.
a. Install or replace regularly.
b. Inadequate lubrication of
draw valve o-rings.
b. Lubricate properly.
13
c. Wrong type of lubricant is
being used (example:
c. Use proper lubricant
(example: Taylor Lube).
petroleum base lubricant).
- -
10. No freezer operation after
placing the unit in “AUTO”.
a. The unit is unplugged.
a. Plug into wall receptacle.
17
- -
b. There is no mix in the mix
hopper.
b. Fill the mix hopper with
mix.
c. Circuit breaker off or
blown fuse.
c. Turn breaker on or
replace fuse.
12
d. Beater motor out on reset.
d. Reset the freezer.
24
Troubleshooting Guide
Models 358 & 359
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PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
17
11. Product is not feeding into
the freezing cylinder.
a. Inadequate level of mix in
the mix hopper.
a. Fill the mix hopper with
mix.
- -
b. Mix inlet hole frozen up.
b. Mix hopper temperature
needs adjustment.
Contact an authorized
service technician.
25
Models 358 & 359
Troubleshooting Guide
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Section 9
Parts Replacement Schedule
PART
DESCRIPTION
EVERY 3
MONTHS
EVERY 4
MONTHS
EVERY 6
MONTHS
ANNUALLY
358
QTY.
359
QTY.
Drive Shaft Seal
X
1
2
1
1
2
1
2
4
2
2
4
1
Scraper Blade
X
Freezer Door Gasket
Front Bearing
X
X
X
Draw Valve O-Ring
Black Bristle Brush, 1” x 2”
Inspect & Replace
if Necessary
Minimum
Minimum
Minimum
Minimum
Double Ended Brush
Inspect & Replace
if Necessary
1
1
1
1
1
1
White Bristle Brush, 1” x 2”
White Bristle Brush, 3” x 7”
Inspect & Replace
if Necessary
Inspect & Replace
if Necessary
26
Parts Replacement Schedule
Models 358 & 359
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Section 10 Limited Warranty on Equipment
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited
warranty on new Taylor-branded freezer equipment available from Taylor to the market generally (the “Product”)
to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and
service as follows. All warranty periods begin on the date of original Product installation. If a part fails due to
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency,
will provide a new or re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge for
the part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty
for a Product failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed
below and on the reverse (if any) of this document.
Product
Soft Serve
Part
Limited Warranty Period
Five (5) years
Insulated shell assembly
Frozen Yogurt
Shakes
Refrigeration compressor
(except service valve)
Five (5) years
Beater motors
Two (2) years
Two (2) years
Two (2) years
Smoothies
Frozen Beverage
Batch Desserts
Beater drive gear
Printed circuit boards and
Softech controls beginning
with serial number H8024200
Parts not otherwise listed in
this table or excluded below
One (1) year
LIMITED WARRANTY CONDITIONS
1. If the date of original installation of the Product cannot be verified, then the limited warranty period begins
ninety (90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of
purchase may be required at time of service.
2. This limited warranty is valid only if the Product is installed and all required service work on the Product is
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are
used.
3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.
5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective parts, replacement parts, or new Products.
2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers.
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Models 358 & 359
Limited Warranty on Equipment
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3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.
4. External hoses, electrical power supplies, and machine grounding.
5. Parts not supplied or designated by Taylor, or damages resulting from their use.
6. Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
7. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
8. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the electrical or
water supply specification of the Product; or components repaired or altered in any way so as, in the
judgment of the Manufacturer, to adversely affect performance, or normal wear or deterioration.
9. Any Product purchased over the Internet.
10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.
11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will
void this limited warranty.
13. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
14. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
COMPONENTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL
OR INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or
remedies.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
28
Limited Warranty on Equipment
Models 358 & 359
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Section 11
Limited Warranty on Parts
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited
warranty on new Taylor genuine replacement components and parts available from Taylor to the market generally
(the “Parts”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service
as follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails
due to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service
agency, will provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at no
charge for the Part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited
warranty for a Part failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions
listed below and on the reverse (if any) of this document.
Part's Warranty Class Code or Part
Class 103 Parts¹
Limited Warranty Period
Three (3) months
Class 212 Parts²
Twelve (12) months
Twelve (12) months
No warranty
Class 512 Parts
Class 000 Parts
Taylor Part #072454 (Motor-24VDC *C832/C842*)
Four (4) years
LIMITED WARRANTY CONDITIONS
1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required
at time of service.
2. This limited warranty is valid only if the Part is installed and all required service work in connection with the
Part is performed by an authorized Taylor distributor or service agency.
3. The limited warranty applies only to Parts remaining in use by their original owner at their original installation
location in the unit of original installation.
4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.
6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate
Taylor Limited Warranty on freezer or grill equipment.
7. The use of any refrigerant other than that specified for the unit in which the Part is installed will void this
limited warranty.
1, 2
Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1
(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor
freezer equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.
131125
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Models 358 & 359
Limited Warranty on Parts
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LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective Parts, replacement Parts, or new Parts.
2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers or carbon and grease buildup.
3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including
the upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper
assembly of release sheets and clips as a result of grease build-up on the cooking surfaces, including but
not limited to the platen and plate, sides of the shroud or top of the shroud.
4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or
in the case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or
other small wares used during the cooking process or as a result of the use of cleaners, cleaning materials
or cleaning processes not approved for use by Taylor.
5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any
release sheets and clips for the Product’s upper platen assembly.
6. External hoses, electrical power supplies, and machine grounding.
7. Parts not supplied or designated by Taylor, or damages resulting from their use.
8. Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
9. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
10. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the gas, electrical or
water supply specification of the unit in which a part is installed; or Parts or the units in which they are
installed repaired or altered in any way so as, in the judgment of Taylor, to adversely affect performance, or
normal wear or deterioration.
11. Any Part purchased over the Internet.
12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.
13. Electricity, gas or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
14. Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is
installed will void this limited warranty.
15. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
16. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
30
Limited Warranty on Parts
Models 358 & 359
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LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
PARTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR
INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
31
Models 358 & 359
Limited Warranty on Parts
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BLK
BLK
AUTO
WASH
BLK
CORD
BLUE
BLK CORD
BLU
W H T
ORN
WHT
BLU
AUTO
WASH
ORN
BLK
0 R N / W H T
BLK
WHT/ORN
WHT
BRN
BLK
BLK
WHT/RED
WHT
BLK
BLK
BLK
BLK
BLK
WHT/ORN
BLK
BLK
BLK
WHT
BLK/WHT
PUR
BTR
GRN/YEL
BLK
WHT/RED
WHT/BLK
YEL
INPUT
24 VAC
358
063532-27
11/12/13
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BLK
BLK
AUTO
WASH
BLK CORD
BLU
BLUE
W H T
ORN
WHT
BLK
AUTO
WASH
ORN
BLK
BLU
0 R N / W H T
BLK
WHT/ORN
WHT
BRN
BLK
BLK
WHT/RED
BLK
BLK
BLK
WHT
BLK
BLK
BLK
BLK
BLK
WHT/ORN
BLK
BLK
BLK
BLK
WHT
BLK/WHT
PUR
BTR
GRN/YEL
BLK
WHT/RED
WHT/BLK
YEL
INPUT
24 VAC
358
063532-33
11/12/13
Download from Www.Somanuals.com. All Manuals Search And Download.
BLK
ORN
BLK/WHT
PUR
GRN/YEL
WHT/RED
WHT/BLK
YEL
INPUT
BLK
24 VAC
BLK
BLK
BLK
BLK
ORN
BLK/WHT
PUR
GRN/YEL
WHT/RED
WHT/BLK
YEL
INPUT
BLK
24 VAC
BLK
BLK
359
065467-33
11/12/13
Download from Www.Somanuals.com. All Manuals Search And Download.
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