Taylor Electric Grill QS10 User Manual

Models QS10/QS22  
Auto Lift Grills  
Operating Instructions  
072970-M  
71/08  
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Table of Contents  
Section 1  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
Air Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Installation of Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Ventilation and Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
2
2
Section 2  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3
4
5
Section 3  
Section 4  
QS10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
QS22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5
6
7
Section 5  
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
8
Operating Screen and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Maintenance Menu Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Section 6  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Cooking Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Cleaning Between Product Runs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Cleaning the Grease Tray Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Models QS10 & QS22  
Table of Contents  
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Table of Contents - Page 2  
Section 7  
Section 8  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Warranty Explanation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Labor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
E June, 2008 Taylor  
All rights reserved.  
072970-M  
Taylor Company  
a division of Carrier Commercial Refrigeration, Inc.  
750 N. Blackhawk Blvd.  
Rockton, IL 61072  
The word Taylor and the Crown design  
are registered trademarks in the United States  
of America and certain other countries.  
Table of Contents  
Models QS10 & QS22  
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Section 1  
To the Installer  
These machines are designed for indoor use  
only.  
In all other areas of the world, equipment should be  
installed in accordance with the existing local codes.  
Please contact your local authorities.  
Stationary appliances which are not equipped with a  
power cord and a plug or other device to disconnect  
the appliance from the power source must have an  
all-pole disconnecting device with a contact gap of at  
least 3 mm installed in the external installation.  
DO NOT install the machine in an area  
where a water jet could be used to clean or rinse the  
machine. Failure to follow this instruction may result  
in serious electrical shock.  
Air Clearance  
This equipment is provided with a grounding lug  
that is to be properly attached to the rear of the frame  
by the authorized installer. The installation location is  
marked by the equipotential bonding symbol (5021 of  
IEC 60417-1) on the removable panel and the frame.  
Clearances from the grill to other surfaces are  
required for adequate air circulation:  
Rear:  
3 inches (76 mm) minimum.  
3 inches (76 mm) to combustible  
surfaces;  
Sides:  
0 inches (0 mm) to non-combustible  
surfaces;  
0 inches (0 mm) between grills in  
multiple installations.  
The proper wire size and fused circuit should be  
selected according to grill data label information.  
Incoming power must be connected to the terminals  
with white characters on a black background.  
Failure to comply with these minimum clear-  
ance requirements will hinder grill performance and  
cause damage to its components.  
Electrical Connections  
The QS series grills have one electrical connection.  
Check the data plate on the grill for voltage, cycle,  
phase and electrical specifications. Refer to the  
wiring diagram, provided inside the protective control  
panel door at the front of the grill, for proper power  
connections. The power connection is located inside  
the grill behind the left side panel.  
Figure 1  
In the United States, this equipment is intended to  
be installed in accordance with the National  
Electrical Code (NEC), ANSI/NFPA 70-1987. The  
purpose of the NEC code is the practical  
safeguarding of persons and property from hazards  
arising from the use of electricity. This code contains  
provisions considered necessary for safety.  
Compliance therewith and proper maintenance will  
result in an installation essentially free from hazard!  
1
Models QS10 & QS22  
To the Installer  
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Installation of Cable Kit  
Ventilation and Clearance  
To ensure proper operation of this appliance it must  
be installed so that products of combustion are  
efficiently removed. Do not store anything on top of  
the grill.  
Kit A.-3 Ft. Restrain Cable (part no. 074948) must  
be installed to limit the movement of the grill. This is  
necessary in order to protect the electrical conduit  
from stress. The cable is made of flexible conduit.  
Most service can be performed from the front of the  
grill. When inspecting heating elements, the unit  
must be disconnected and pulled out of the hood  
enclosure. Allow four feet in front of the appliance  
for this purpose.  
To install the kit, look at the back of the unit. There  
is a 1/2” hole on the left side of the frame, about half  
way down. Remove the plug and attach the cable.  
2
To the Installer  
Models QS10 & QS22  
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Section 2  
To the Operator  
The grill you have purchased has been carefully  
engineered and manufactured to provide  
dependable operation. The QS series grills are  
designed to deliver “cook-to-order” menu items. The  
two-sided cooking method increases speed of  
service and assures safe product integrity.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other  
similar legislation in effect after August 13, 2005.  
Therefore, it must be collected separately after its  
use is completed, and cannot be disposed as  
unsorted municipal waste.  
These grills, when properly operated and  
maintained, will produce a consistent quality  
product. Like all mechanical products, they require  
cleaning and maintenance. A minimum amount of  
care and attention is necessary if the operating  
procedures in this manual are followed closely.  
The user is responsible for returning the product to  
the appropriate collection facility, as specified by  
your local code.  
This Operator's Manual should be read before  
operating or performing any maintenance on your  
equipment.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or  
local distributor.  
It is strongly recommended that all personnel  
responsible for the equipment's operation and  
cleaning, review these procedures for proper training  
and assurance that no misunderstandings exist.  
In the event that you require technical assistance,  
please contact your local authorized Taylor  
Distributor.  
Note: Warranty is valid only if the parts are  
authorized Taylor parts, purchased from an  
authorized Taylor Distributor, and the required  
service work is provided by an authorized Taylor  
service technician. Taylor reserves the right to deny  
warranty claims on equipment or parts if  
non-approved parts or refrigerant were installed in  
the machine, system modifications were performed  
beyond factory recommendations, or it is determined  
that the failure was caused by neglect or abuse.  
3
Models QS10 & QS22  
To the Operator  
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Section 3  
Safety  
We at Taylor Company are deeply concerned about  
the safety of the operator when he or she comes in  
contact with the grill and its parts. Taylor has gone  
to extreme efforts to design and manufacture built-in  
safety features to protect both you and the service  
technician. As an example, warning labels have  
been attached to the grill to further point out safety  
precautions to the operator.  
DO NOT use a water jet to clean or rinse  
the grill. Failure to follow this instruction may result  
in the following:  
S
S
S
serious electrical shock  
To Operate Safely:  
burns from hot steam  
liquid collecting inside the grill and  
destroying electrical components.  
DO NOT operate the grill without reading  
this operator's manual. This manual should be kept  
in a safe place for future reference.  
S
S
S
DO NOT prepare or remove product without  
proper equipment.  
DO NOT allow untrained personnel to  
operate this grill.  
S
DO NOT operate the grill unless it is  
properly grounded.  
USE EXTREME CAUTION when cleaning  
the grill.  
S
DO NOT use the cord if it is frayed.  
S
DO NOT attempt any repairs unless the  
power supply to the grill has been  
disconnected.  
Failure to follow these instructions may result in  
severe burns from high temperatures.  
S
S
DO NOT operate the grill unless all service  
panels are restrained with screws.  
This grill must be placed on a level surface.  
Failure to comply may result in personal injury or  
equipment damage.  
Stationary appliances which are not  
equipped with a power cord and a plug or  
other device to disconnect the appliance  
from the power source must have an all-pole  
disconnecting device with a contact gap of  
at least 3 mm installed in the external  
installation.  
CAUTION: DO NOT attempt to use the  
grill during a power outage. Grills require  
electrical power for operation. In the event of a  
prolonged power outage, place the unit in the “OFF”  
position.  
Failure to follow these instructions may result in  
electrocution. Contact your local Taylor Distributor  
for authorized service.  
DO NOT slide the grill with the legs  
attached. Failure to follow this instruction may  
damage the grill.  
Grill clearance must be maintained at least  
3” (76 mm) from all combustible materials  
(0” to non-combustible materials).  
NOISE LEVEL: Airborne noise emission does not  
exceed 70 dB(A) when measured at a distance of  
1.0 meter from the surface of the machine and at a  
height of 1.6 meters from the floor.  
Failure to comply could result in a fire hazard.  
All grills require 3” (76 mm) of air clearance in the  
rear. Failure to comply will hinder grill performance.  
4
Safety  
Models QS10 & QS22  
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Section 4  
Operator Parts Identification  
QS10  
Figure 2  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
STANDOFF-REAR  
PART NO.  
1
COVER-PULLOUT GREASE  
CAN  
072299  
3
4
5
079288  
079289  
019481  
STANDOFF-FRONT  
COLLAR-HOLDING  
2
TRAY A.-GREASE  
X71906  
5
Models QS10 & QS22  
Operator Parts Identification  
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QS22  
Figure 3  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
STANDOFF-REAR  
PART NO.  
1
COVER-PULLOUT GREASE  
CAN  
072299  
3
4
5
079288  
079289  
019481  
STANDOFF-FRONT  
COLLAR-HOLDING  
2
TRAY A.-GREASE  
X71906  
6
Operator Parts Identification  
Models QS10 & QS22  
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Accessories  
Figure 4  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
SHEET-RELEASE QS24 AUTO  
W/LOOP  
072609  
4
5
BAR-RELEASE SHEET QS  
SCRAPER-TEFLON WIPER  
072608  
075887  
2
3
RETAINER-RELEASE QS  
CLIP-RELEASE MATERIAL  
072607  
072673  
7
Models QS10 & QS22  
Operator Parts Identification  
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Section 5  
Important: To the Operator  
QS10  
Figure 5  
ITEM  
DESCRIPTION  
ITEM  
DESCRIPTION  
RAISE BUTTON - RED  
1
2
3
4
GAP HANDLE  
5
6
7
8
GAP INDICATOR  
KEYS  
POWER SWITCH  
INDICATOR LIGHTS  
LED DISPLAY  
TIMER BUTTON - GREEN  
8
Important: To the Operator  
Models QS10 & QS22  
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QS22  
Figure 6  
ITEM  
DESCRIPTION  
GAP HANDLE-LEFT SIDE  
ITEM  
DESCRIPTION  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
RAISE BUTTON-LEFT SIDE  
RAISE BUTTON-RIGHT SIDE  
LED DISPLAY-LEFT SIDE  
LED DISPLAY-RIGHT SIDE  
INDICATOR LIGHTS-LEFT SIDE  
INDICATOR LIGHTS-RIGHT SIDE  
KEYS-LEFT SIDE  
GAP HANDLE-RIGHT SIDE  
GAP INDICATOR-LEFT SIDE  
GAP INDICATOR-RIGHT SIDE  
POWER SWITCH-LEFT SIDE  
POWER SWITCH-RIGHT SIDE  
TIMER BUTTON-LEFT SIDE  
TIMER BUTTON-RIGHT SIDE  
KEYS-RIGHT SIDE  
9
Models QS10 & QS22  
Important: To the Operator  
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Power Switch (Rocker)  
Temperature Controls  
The QS10 and QS22 grills are equipped with two  
individual temperature controls. They control both  
the upper and the lower temperatures. The lower  
cook surface temperature(s) can be set manually  
from 150_ - 400_F (65_ - 204_C). The upper cook  
surface temperature(s) can be set manually from  
150_ - 425_F (65_ - 219_C). The left and right sides  
of the QS22 (zones) operate independently.  
When placed in the ON position, the power switch  
allows control panel operation. The power switch is  
located on the front panel.  
Indicator Light  
Control Board  
The lights on the front panel indicate when the  
heaters are operating.  
This unit is equipped with a microprocessor control,  
programmable by the operator.  
Keypad and Display  
Heating Zones  
Located on the front panel, beneath the cooking  
zone, is an alpha-numeric LED display and a group  
of keys used for operating, programming, and  
servicing the grill and its microprocessor control.  
Each side (zone) of the grills are equipped with three  
independent heating elements. The independent  
elements assure even temperatures and quick  
temperature recovery.  
The keys are illustrated with icons, descriptive of  
their functions, and referred to in these instructions  
as follows:  
Raise Button  
= MENU  
Red button used to release the platen from the  
lowered position.  
= TIME  
= TEMP  
Timer Button  
Green button used to start and stop the cook timer.  
= UP ARROW  
= DOWN ARROW  
Release Material Sheets  
The display is a visual message center for the user,  
operator (maintenance personnel or manager), and  
the service technician.  
Release material sheets are used on the upper grill  
plate to prevent food product from sticking.  
10  
Important: To the Operator  
Models QS10 & QS22  
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Cook Temperatures  
Operating Screen and Controls  
Step 1  
To set cook temperatures, press the up or down  
arrow to select the item to be changed. Press and  
hold the temperature key for five seconds. After  
releasing the key, the message “SU1” and the  
current set temperature will be displayed. (See  
example below.)  
The VERSION SCREEN is viewed when a grill is  
powered for normal operation. It indicates the  
version of software the microprocessor is using.  
VER 1.01B  
SU1 400 F  
(Set upper item 1)  
Note: If the grill is not equipped with the upper cook  
surface option, the words “NO PLTN” will appear on  
the display for two seconds before the version  
screen appears.  
Step 2  
Use the arrow keys to adjust the desired cook  
temperature setting for the upper cook surface.  
Temperatures may be set for 150_F to 425_F (66_to  
218_C).  
Pressing any key will advance the display to the  
COOKING SCREEN. These screens are described  
in the “Operating Procedures” section of these  
instructions.  
Step 3  
Press MENU and the message “SL1” and the  
current temperature will appear on the display. (See  
example below.)  
The MEMORY INITIALIZATION SCREEN appears  
if the grill has never been used or in the rare event  
that set-up parameter memory has been lost.  
SL1 325 F  
(Set lower item 1)  
MEM INIT  
Step 4  
Use the arrow keys to adjust the desired cook  
temperatures for the lower cook surface. The range  
for the lower cook surface temperatures is 150_F to  
400_F (66_to 204_C).  
When this screen appears on the display, the  
parameters previously programmed by the operator  
will revert back to the factory default values.  
Pressing the MENU key will advance the display to  
the VERSION screen.  
Press MENU again to return to the selected item  
display.  
Cook Timers  
Factory defaults:  
Each item selection has two programmable cook  
timers. The first timer is the cook cycle timer. This  
timer measures the amount of time the product  
should be cooked.  
Upper 400_F  
TM1  
TM2  
30  
0
Lower 325_F  
If set-up parameter memory is lost, programmed  
names will revert back to the “ITEM” messages.  
The second timer is an alert timer. This timer can be  
set to alert the operator to add seasonings, to turn  
the product, or to start warming buns for the cooked  
product.  
After the VERSION SCREEN is displayed and a key  
is pressed, the grill will enter the ITM1 COOK mode  
of operation.  
11  
Models QS10 & QS22  
Important: To the Operator  
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For example, item one has been programmed to  
cook for 135 seconds. The operator wishes to add  
salt in the middle of the cook cycle. Timer two  
should then be programmed for 15 seconds. Once  
the cook cycle begins, a tone will sound 15 seconds  
after the first timer starts, alerting the operator to  
season the product. Press the timer key to stop the  
tone. The first timer will continue to measure the full  
135 second cook cycle. A tone will sound 5 seconds  
before the time elapses, and will continue to sound  
until the timer key has been pressed.  
Fault Screen  
If the grill experiences a system failure, a fault  
message will appear on the display, and a tone will  
sound.  
FLT HTUM  
Note: The factory default settings are 135 seconds  
for the first (cook cycle) timer, and 0 seconds for the  
second (alert) timer. The timers can be set from 0 to  
3,600 seconds. The second timer cannot be  
programmed for a longer time setting than the first  
timer.  
An example of the FAULT SCREEN is illustrated in  
the previous figure. The screen appears when the  
controller has detected a fault in the system. The  
code letters “FLT” is an abbreviation for “fault”. The  
next set of code letters indicate the type of fault and  
the zone affected. Following is a list of possible  
codes that may appear on the screen:  
To adjust the timers, press the up or down arrow to  
select the item to be changed. Press and hold the  
timer key for five seconds. Release the key and the  
message “TM1” will appear next to the current time  
setting. (See example below.)  
HTUF High Temperature Upper Front zone  
exceeded  
TM1 30  
HTUM High Temperature Upper Mid zone exceeded  
HTUR High Temperature Upper Rear zone  
exceeded  
HTLF High Temperature Lower Front zone  
exceeded  
Step 1  
Press the UP or DOWN arrows to adjust the time  
setting for the total cook cycle.  
HTLM High Temperature Lower Mid zone exceeded  
HTLR High Temperature Lower Rear zone  
exceeded  
Step 2  
Once the desired cook time has been set, press the  
MENU key and the message “TM2” will appear next  
to the current time setting. (See example below.)  
TCUF Thermocouple Upper Front fault  
TCUM Thermocouple Upper Mid fault  
TCUR Thermocouple Upper Rear fault  
TCLF Thermocouple Lower Front fault  
TCLM Thermocouple Lower Mid fault  
TCLR Thermocouple Lower Rear fault  
TM2 0  
The user must press the MENU and TEMP keys  
simultaneously to acknowledge the fault. The  
fault description and item name will appear  
Step 3  
Press the UP or DOWN arrows to adjust the time  
setting for the alert timer (timer 2).  
alternately on the display. The zone that has the  
fault will shut down while the rest of the grill will be  
operational. (Refer to the Fault Screen information in  
the Service Manual, Controls and Systems Section.)  
Step 4  
Once the desired alert timer has been set, press the  
MENU key to return to the selected item display.  
12  
Important: To the Operator  
Models QS10 & QS22  
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Calibrating verifies proper temperatures of heating  
elements.  
Maintenance Menu  
Note: Calibrate with the release material removed,  
using a calibrated pyrometer.  
The Maintenance Menu provides five screens to  
allow managers and service technicians to monitor  
grill performance.  
Note: Calibration is allowed only when the item 1  
temperatures are within 50_F (28_C) of the set  
point. (Calibrate without the release material sheets  
in place.)  
To enter the Maintenance Menu while any item is  
displayed, press and hold the MENU key for  
approximately 5 seconds and release. The following  
screen will appear on the display.  
Step 2  
Place the pyrometer disc on the upper front heating  
element of the grill. The sensing probe/disc should  
be placed on the flat rib, not over the groove. Using  
the arrow keys, enter the temperature reflected on  
the pyrometer for the upper front heating element.  
CODE 0000  
Note: The indicating lights should be lit when  
calibration adjustments are made.  
Press TIME until the first digit is “5”.  
Example: CODE 5000.  
Press TEMP until the next digit is “3”.  
Example: CODE 5300.  
Press the UP Arrow until the next digit is “7”.  
Example: CODE 5370.  
Press the DOWN Arrow until the last digit is “6”.  
Example: CODE 5376.  
Press the MENU key to accept the access code and  
the following screen will appear:  
CALIBRAT  
Figure 7  
Step 3  
Press MENU to display the calibration screen for the  
upper middle heating element. Place the pyrometer  
on the upper middle heating element. Using the  
arrow keys, enter the temperature reflected on the  
pyrometer for the upper middle cook surface.  
Note: If an incorrect code is entered, the display will  
return to the COOKING screen.  
Step 1  
Press the MENU key to enter the calibrate mode  
and the following message will appear on the  
screen.  
Step 4  
Repeat this procedure for the remaining upper rear,  
and lower elements. When the last zone has been  
calibrated, press MENU to return to the CALIBRAT  
screen.  
U F X X X F  
Step 5  
Press the UP arrow to display the SCALE message.  
SCALE  
There are three lower heating elements in each cook  
zone and three heating elements in the upper cook  
surface (if applicable). The calibrating screens allow  
calibration of each independent heating element.  
13  
Models QS10 & QS22  
Important: To the Operator  
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Note: The CALIBRAT screen is the base  
maintenance screen. All other maintenance  
functions are accessible through the CALIBRAT  
screen.  
Step 6  
Press the MENU key again, and the message  
“ITM1” will appear on the display. The letter “I” will  
be flashing above the cursor.  
Step 1  
Press the MENU key to display the current  
temperature scale:  
ITM1  
SCALE F or C  
Step 7  
Step 2  
Using the UP and DOWN arrow keys, enter the  
desired letter (A - Z) or number (0 - 9) ( - _ ). Once  
the character letter is entered, press the MENU key  
to move the cursor to the next position. Up to four  
characters may be entered.  
Fahrenheit is the desired temperature scale. (If  
Celsius is desired, press the UP arrow to display  
SCALE C.)  
Step 3  
Press the MENU key to return to the SCALE  
message.  
Step 4  
If desired, the names of specific products can be  
programmed to appear on the display instead of  
ITEM numbers. While at the SCALE message  
display, press the UP arrow to display the NAMES  
message.  
BURG  
Step 8  
After the last character has been entered, press the  
MENU key to return to the message “NAME1”.  
NAMES  
Step 9  
Use the UP arrow key to display the message  
“NAME2”.  
Step 5  
While at the NAMES message display, press the  
MENU key and the message “NAME1” will appear  
on the display. This message indicates that the  
operator can program a specific product name to  
appear for the first item on the menu.  
Repeat steps 6-9 until all desired item names have  
been entered.  
Step 10  
After entering the desired characters in the NAMES  
screens, the control will return to “NAME1”.  
NAME1  
Press the DOWN arrow to display “NAMES”.  
14  
Important: To the Operator  
Models QS10 & QS22  
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Step 11  
Press the UP arrow to display “LANGUAGE”, and  
press the MENU key to display “ENGLISH”.  
Step 13  
Continue to press the UP arrow to monitor the  
remaining five zones.  
Press the MENU key to return to the “LANGUAGE”  
display.  
Step 14  
Press the UP arrow to display “CANCEL”.  
Step 12  
Press the UP arrow to display “MONITOR”.  
Press the MENU key to display “UF XXX F” to  
monitor the upper front temperature.  
Press the MENU and TEMP keys at the same time  
to return to the main cooking screen.  
15  
Models QS10 & QS22  
Important: To the Operator  
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Maintenance Menu Flowchart  
Figure 8  
16  
Important: To the Operator  
Models QS10 & QS22  
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Section 6  
Operating Procedures  
The Model QS10 has one 12” (305 mm) lower cook  
surface and one 11” (279 mm) upper platen.  
Step 2  
Line up the two notches on the release retainer with  
the release material shoulder screws located at the  
top of the upper platen. Hang the release retainer on  
the shoulder screws.  
The Model QS22 has two 12” (305 mm) lower cook  
surfaces and two 11” (279 mm) upper platens.  
The two-sided cooking concept ensures quick, even  
cooking of both sides of products placed on the low-  
er surface.  
The Model QS22 has been selected to illustrate the  
step-by-step operating procedures.  
We begin our instructions with the opening proce-  
dures, assuming product set-up procedures (out-  
lined in the “Important to the Operator” section of  
this manual) are complete.  
Opening Procedures  
Before operating the grill, the release material  
sheets must be installed on the upper platen.  
Figure 10  
Perform the following steps for installing release ma-  
terial sheets:  
Step 3  
Hold the non-hemmed end of the release material  
sheet. Gently pull the sheet tight, wrapping it around  
the platen in a side-to-side manner.  
CAUTION: Make sure the grill is COOL  
before attempting to install or remove release  
material sheets.  
Step 1  
Slide the release retainer through the hemmed end  
of the release material sheet.  
Figure 11  
Note: Make sure the release material fits smoothly  
and covers the upper platen from front to back. To  
adjust the position, carefully move the sheet from  
front to back.  
Figure 9  
17  
Models QS10 & QS22  
Operating Procedures  
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Step 4  
The release material must be changed when:  
Place the release material clips over the release  
material sheet, pressing them into place over the  
release material bar at the top of the platen.  
S
S
Product sticks to the release material.  
Carbon builds up, causing problems in taste  
or appearance.  
S
S
S
There is a tear in the release material in the  
cooking area.  
The release material substance is worn from  
the release material sheet.  
The temperature of the upper platen drops  
more than 10_F. (5.6_C.) from the tempera-  
ture recorded when the release material was  
removed.  
Note: Temperature checks should only be con-  
ducted with the release material sheets removed.  
Note: Rotate and reverse the release material  
sheets on a daily basis.  
Figure 12  
Step 5  
Care of Release Material Sheets  
Check the alignment and tightness of the release  
material against the upper platen.  
S
S
DO NOT fold or crease.  
DO NOT touch with any sharp object or  
Step 6  
abrasive.  
Repeat steps 1 through 5 for the remaining upper  
platen(s) on the QS22.  
S
S
DO NOT hose with hot water or soak in  
water.  
Note: It is not necessary to change the release  
material if small pin holes develop.  
DO NOT place under other objects.  
18  
Operating Procedures  
Models QS10 & QS22  
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Step 4  
Cooking Procedures  
IMPORTANT! Allow the grill to heat for  
approximately 15 minutes to allow all zones to reach  
set-point temperatures.  
Step 1  
Make sure that the release material sheets are  
installed.  
Step 2  
DO NOT begin cooking until the grill has reached set  
temperature. If the grill is not at cook temperature,  
the display will alternate between the item number  
and the words, “TOO COOL”. If the grill is too hot to  
cook the selected product, the display will alternate  
between the item number and the words “TOO  
HOT”.  
Place the power switch(es) in the ON position. This  
illuminates the switch(es). The screen will scroll  
through information messages and then advance to  
the first cook screen.  
Step 5  
Turn the gap adjustment handle until the gap dial  
points to the appropriate gap number.  
(Note: The gap number is determined by the type of  
product to be cooked.)  
To lower the gap between the upper cook surface  
and the lower cook surface, turn the gap adjustment  
handle clockwise.  
Figure 13  
To raise the gap between the upper cook surface  
and the lower cook surface, turn the gap adjustment  
handle counter-clockwise.  
Note: If there is no upper cook surface, the words  
“NO CLAM” will appear on the screen prior to the  
software version number.  
Step 3  
Lift the clear plastic window. Press the UP arrow  
until the desired item number or item name appears  
on the display.  
Figure 14  
Figure 15  
19  
Models QS10 & QS22  
Operating Procedures  
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Step 6  
Cleaning Between Product Runs  
While the upper cook surface is in the raised  
position, place the product on the lower cook  
surface. Lower the upper cook surface.  
After each run of product, the grill must be cleaned  
to ensure proper cooking.  
CAUTION: The grill is hot. To prevent  
personal injury, always use the handle to lower  
the upper cook surface.  
Step 1  
Using a grill scraper, scrape residue from the lower  
cook surface (scrape from front to back only).  
Step 7  
If the timer is programmed, press the large green  
TIMER button. A tone will sound for two seconds,  
alerting the operator that the COOK cycle has been  
initiated. The timer will count down in seconds.  
When five seconds are left in the cook time, a tone  
will sound to alert the operator that product is ready  
for serving. The platen will open upon completion of  
the cook cycle. Press the large green TIMER button  
to stop the tone and reset the timer.  
Figure 17  
Step 2  
Use a rubber wiper squeegee to clean release  
material on the upper cook surface. Hold the handle  
at a slight upward angle with wiper end facing  
downward. Wipe the material using a downward  
motion. DO NOT use extreme pressure or force.  
Improper procedures will tear or crease the release  
material.  
Figure 16  
Step 8  
Carefully remove product with a safe cooking utensil  
in the same order the product was placed on the  
grill.  
Note: DO NOT use a scraper, sharp utensils, or  
abrasives for cleaning the upper cook surface.  
20  
Operating Procedures  
Models QS10 & QS22  
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Step 3  
Cleaning the Grease Tray Partition  
Using the rubber wiper squeegee, push the grease  
to the rear of the lower surface into the grease  
trough. DO NOT use the grill scraper for this step.  
Occasionally, the grease tray partition must be  
cleaned.  
Step 1  
Step 4  
Place the power switch in the OFF position.  
When necessary, use a grill cloth to clean the back  
splash shield and the bullnose areas.  
Step 2  
Carefully unplug the unit from the wall receptacle.  
Step 3  
Remove the grease tray.  
Step 5  
Repeat Steps 1 through 4 for other side of the  
QS22 grill.  
Note: Whenever the grill is idle and product is not  
being cooked, keep the upper cook surface in the  
raised position.  
When necessary, use the trough scraper to clean  
the rear grease trough. If a buildup of carbon is  
starting in the grease chute, use the hook end of the  
trough scraper to push the carbon down into the  
grease tray. Periodically, check the grease drawer  
for excess grease and empty it as needed.  
Figure 19  
Step 4  
Remove the four screws that secure the grease tray  
partition.  
Figure 18  
Figure 20  
21  
Models QS10 & QS22  
Operating Procedures  
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Step 5  
Carefully remove the grease tray partition. Take it to  
the sink for cleaning.  
CAUTION: The upper cook surface and  
release material sheets are very hot. To prevent  
burn injuries, wear protective gloves and use ex-  
treme care when performing this procedure.  
Step 4  
Holding a dry towel in both hands, remove the upper  
release material clips by pulling up on the tab to  
snap the clips off the bar.  
Step 5  
Holding the dry towel in both hands, remove the  
release material.  
Figure 21  
Step 6  
Take the release material clips and the release  
retainer to the sink for cleaning.  
Note: For installation of the grease tray partition,  
carefully reverse the above steps.  
Step 7  
Repeat steps 1 through 4 for the other upper platen  
on the QS22.  
Closing Procedures  
Step 8  
Clean the upper cook surface(s) with the special  
rubber squeegee.  
Step 1  
Raise the upper cook surface to the raised position.  
Step 2  
Note: DO NOT use metal scrapers, abrasive pads,  
screens or wire brushes to clean the upper cook  
surface.  
Turn the power switches to the OFF position.  
CAUTION: Protect eyes, lungs, and all  
parts of the body from potential harm when  
using any chemical cleaner.  
Step 9  
To clean the upper cook surface, use a spray bottle  
of full strength cleaner/degreaser (i.e., Sizzler Grill  
Bun and Toaster Cleaner, a Kay Chemicalr  
product). Hold the bottle 6" (152 mm) away and mist  
the entire upper cook surface, starting at the front.  
(Use a cleaner that will not damage aluminum.)  
Mist one ounce of cleaner over each upper cook  
surface and two ounces on the lower cook surface.  
Let the cleaner soak for 3-5 minutes. (Note: One  
ounce of cleaner equals approximately thirty  
squirts.)  
Figure 22  
Step 3  
Wipe the release material sheet thoroughly while still  
attached to the upper cook surface, using the rubber  
wiper squeegee.  
22  
Operating Procedures  
Models QS10 & QS22  
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Step 10  
Step 17  
Starting at the front of the upper cook surface and  
the rear of the lower cook surface, rinse both  
surfaces with a mist of water from a spray bottle.  
Wipe the cook surface(s) twice with a clean, damp  
towel.  
Step 18  
Wipe all areas of the grill with a clean, damp towel.  
WARNING! Use care not to allow water  
or cleaner/degreaser on any part of the grill  
other than the cook surfaces. Never use an  
extreme amount of fluid to clean or rinse the  
grill.  
Step 19  
Wipe all exterior stainless steel panels around the  
entire grill.  
Failure to follow this instruction may result in  
serious electrical shock and will cause  
permanent electrical and mechanical damage to  
internal parts.  
CAUTION:  
S
S
S
Never use cold water or ice to cool the  
upper cook surface or lower grill plate.  
Step 11  
Never use grill screens on the upper cook  
surface or lower grill plate.  
Use the rubber wiper squeegee to remove excess  
liquid from the upper and lower surfaces.  
Never use any other abrasives or cleaners  
other than approved food service cleaners  
and degreasers.  
IMPORTANT! Do not scrape the upper surface  
with metal utensils. It is aluminum and will  
scratch very easily.  
S
S
Never spray excessive amounts of water on  
the grill.  
Step 12  
Repeat Steps 9 and 10 if necessary, but apply  
cleaner only to soiled areas.  
Never pour or spray liquid of any type on  
top of the upper cook surface.  
Step 13  
Step 20  
Remove any small carbon spots with the rubber  
squeegee.  
Place release material sheet(s) on the warm lower  
grill plate and thoroughly wipe down both sides with  
a clean, damp grill cloth.  
Step 14  
Using a damp cloth, wipe down all exterior stainless  
steel of the upper cook surface (especially behind  
the rear of the upper cook surface, next to arm  
assembly).  
CAUTION:  
S
S
Never attempt to clean release material  
sheets on a cold surface.  
Note: Grills should be removed from cooking  
alcoves in order to clean the rear section of the  
upper cook surface.  
Never use a hot hose for cleaning release  
material,  
Step 15  
Clean the lower grill by pouring a small amount of  
warm water carefully on the surface while brushing  
with a sturdy brush.  
S
S
Never soak release material sheets in liquid.  
Never fold, crease or touch release material  
sheets with sharp objects.  
CAUTION: Wear rubber gloves to avoid  
hot steam.  
S
Never allow the grill scraper or abrasive  
cleaning materials to come in contact with  
release material sheets.  
Step 16  
Continue to add small amounts of water and brush  
the surface until the grill is cool enough to squeegee  
dry.  
Step 21  
Apply a light coat of shortening to the entire lower  
grill plate.  
23  
Models QS10 & QS22  
Operating Procedures  
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Section 7  
Troubleshooting Guide  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
1. Grill will not heat.  
a. Power cord is not connected.  
b. Circuit breaker is tripped.  
a. Check the power connection.  
b. Reset the circuit breaker.  
c. Power switch is in the OFF  
position.  
c. Place the power switch in the  
ON position.  
d. Power switch is faulty.  
d. Contact a service technician.  
e. Contact a service technician  
a. Check the temperature setting.  
e. Faulty relay or relay board.  
a. Control is not set correctly.  
2. One heat zone will not heat.  
(Indicator light is not on,  
display flashing “TOO COOL”.)  
b. Faulty relay or relay board.  
c. Unit displays a fault.  
b. Contact a service technician.  
c. Clear the fault. (See page 12.)  
If the action is ineffective,  
contact a service technician.  
d. Faulty thermocouple.  
a. Heater is faulty.  
d. Contact a service technician.  
a. Contact a service technician.  
3. One heat zone will not heat.  
(Indicator light is on, display  
flashing “TOO COOL”.)  
b. Thermocouple is faulty.  
c. Thermo overload is faulty.  
d. Faulty relay or relay board.  
e. Unit displays a fault.  
b. Contact a service technician.  
c. Contact a service technician.  
d. Contact a service technician.  
e. Clear the fault. If the action is  
ineffective, contact a service  
technician.  
4. One heat zone is overheating.  
(Display flashing “TOO HOT”.)  
a. Thermocouple is faulty.  
a. Contact a service technician.  
b. Faulty relay or relay board.  
c. Unit displays a fault.  
b. Contact a service technician  
c. Clear the fault. (See page 12.)  
If the action is ineffective,  
contact a service technician.  
5. Upper cook surface will not  
stay in the raised position.  
a. Defective gas filled cylinder(s).  
a. Contact a service technician.  
24  
Troubleshooting Guide  
Models QS10 & QS22  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
6. Product is under-cooked,  
overcooked, or cooking  
unevenly.  
a. Release material sheet is  
worn.  
a. Replace release material  
sheet.  
b. Incorrect cooking time.  
b. Adjust the cook time  
accordingly.  
c. Incorrect temperature setting.  
d. Incorrect gap setting.  
c. Adjust the temperature setting.  
d. Adjust the gap.  
e. Heat zone not heating.  
e. Contact a service technician.  
f. Upper cook surface has carbon  
build-up.  
f. Closing procedures must be  
followed to remove carbon  
build-up.  
g. Incorrect item selected.  
g. Select the proper item.  
h. Incorrect temperature  
calibration.  
h. Calibrate the grill accordingly.  
i. Cook surfaces are not parallel.  
i. Call a service technician to  
level the grill or refer to the  
leveling procedures in the front  
of this manual.  
j. Incorrect loading and/or  
removing of product  
j. Always remove product in the  
same order as it was loaded.  
k. The product is not fully under  
the top plate.  
k. Be sure all product is under the  
top plate.  
7. Control is displaying fault.  
a. Refer to “fault screens”,  
a. Clear the fault. (See page 12.)  
If action is ineffective, contact  
service technician.  
8. Grease drips from under the  
grease drawer.  
a. Grease tray is full.  
a. Empty the grease tray.  
9. The grease drawer will not  
close.  
a. Product has built up in back of  
grease partition.  
a. Refer to “Cleaning the Grease  
Tray Partition” instructions.  
25  
Models QS10 & QS22  
Troubleshooting Guide  
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Section 8  
Warranty Explanation  
Parts  
Labor  
The Taylor warranty is valid only if the required ser-  
vice work is performed by an authorized Taylor tech-  
nician.  
Class 103 Parts  
The warranty for new equipment is one year, with a  
replacement parts warranty of three months.  
For more details, see the warranty/checkout card.  
Class 000 Parts  
Contact your local Taylor Distributor regarding Ex-  
tended Service Contract options.  
Wear items - no warranty.  
Class 212 Parts  
The warranty for new equipment parts is two years,  
with a replacement parts warranty of 12 months.  
This includes the microprocessor control, relays, and  
the upper cook surface (aluminum casting and  
shroud).  
26  
Warranty Explanation  
Models QS10 & QS22  
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QS10 & QS22  
072396-23  
7/08  
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