Taylor Blender 048887 M User Manual

Model H63  
Shake Freezer  
Original Operating Instructions  
048887 -M  
5/09/02 (Original Publication)  
(Updated 11/14/11)  
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Table of Contents  
Section 1  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Water Connections (Water Cooled Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
2
2
2
3
3
Section 2  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4
5
Section 3  
Section 4  
7
9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 5  
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Consistency Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Product Ready Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Reset Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Operating Screen Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Operator Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Section 6  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Daily Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Daily Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Model H63  
Table of Contents  
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Table of Contents -- Page 2  
Manual Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Draining Product From The Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Hopper Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Section 7  
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Section 8  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Section 9  
Section 10  
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
Note: Only instructions originating from the factory or its authorized translation  
representative(s) are considered to be the original set of instructions.  
E May, 2002 Taylor (Original Publication)  
(Updated November, 2011)  
All rights reserved.  
048887--M  
Taylor Company  
750 N. Blackhawk Blvd.  
Rockton, IL 61072  
The word Taylor and the Crown design  
are registered trademarks in the United States  
of America and certain other countries.  
Table of Contents  
Model H63  
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Section 1  
To the Installer  
The following are general installation instructions. For  
complete installation details, please see the check out  
card.  
Site Preparation  
Review the area the unit is to be installed in before  
uncrating the unit, making sure that all possible  
hazards the user or equipment may come into have  
been addressed.  
Installer Safety  
For Indoor Use Only: This unit is designed to operate  
indoors, under normal ambient temperatures of  
70_-75_F (21_-24_C). The freezer has successfully  
performed in high ambient temperatures of  
104_(40_C) at reduced capacities.  
In all areas of the world, equipment should be  
installed in accordance with existing local codes.  
Please contact your local authorities if you have any  
questions.  
Care should be taken to ensure that all basic safety  
practices are followed during the installation and  
servicing activities related to the installation and  
service of Taylor equipment.  
This unit must NOT be installed in an area  
where a water jet or hose can be used. NEVER use a  
water jet or hose to rinse or clean the unit. Failure to  
follow this instruction may result in electrocution.  
S
Only authorized Taylor service personnel  
should perform installation and repairs on  
the equipment.  
S
Authorized service personnel should consult  
OSHA Standard 29CFRI910.147 or the  
applicable code of the local area for the  
industry standards on lockout/tagout  
procedures before beginning any installation  
or repairs.  
This unit must be installed on a level surface  
to avoid the hazard of tipping. Extreme care should be  
taken in moving this equipment for any reason. Two or  
more persons are required to safely move this unit.  
Failure to comply may result in personal injury or  
equipment damage.  
S
S
Authorized service personnel must ensure  
that the proper PPE is available and worn  
when required during installation and  
service.  
Authorized service personnel must remove  
all metal jewelry, rings, and watches before  
working on electrical equipment.  
Uncrate the unit and inspect it for damage. Report any  
damage to your Taylor Distributor.  
This piece of equipment is made in the USA and has  
USA sizes of hardware. All metric conversions are  
approximate and vary in size.  
The main power supply(s) to the freezer must  
be disconnected prior to performing any repairs.  
Failure to follow this instruction may result in personal  
injury or death from electrical shock or hazardous  
moving parts as well as poor performance or damage  
to the equipment.  
Note: All repairs must be performed by an  
authorized Taylor Service Technician.  
This unit has many sharp edges that can  
cause severe injuries.  
090130  
1
Model H63  
To the Installer  
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Each freezer requires one power supply. Check the  
data label on the freezer for fuse, circuit ampacity and  
electrical specifications. Refer to the wiring diagram  
provided inside of the control box, for proper power  
connections.  
Air Cooled Units  
DO NOT obstruct air intake and discharge openings:  
Air cooled units require a minimum of 6” (152 mm) of  
clearance around all sides of the freezer and 7--1/2”  
(191 mm) on the bottom to allow for adequate air flow  
across the condenser. Failure to allow adequate  
clearance can reduce the refrigeration capacity of the  
freezer and possibly cause permanent damage to the  
compressor.  
FOLLOW YOUR LOCAL ELECTRICAL CODES!  
CAUTION: THIS EQUIPMENT MUST BE  
PROPERLY GROUNDED! FAILURE TO DO SO  
CAN RESULT IN SEVERE PERSONAL INJURY  
FROM ELECTRICAL SHOCK!  
Water Connections  
(Water Cooled Units Only)  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the rear  
of the frame by the authorized installer. The installation  
location is marked by the equipotential bonding  
symbol (5021 of IEC 60417-1) on both the removable  
panel and the equipment’s frame.  
An adequate cold water supply must be provided with  
a hand shut--off valve. On the underside rear of the  
base pan, two 3/8” I.P.S. water connections for inlet  
and outlet have been provided for easy hook--up. 1/2”  
inside diameter water lines should be connected to the  
machine. (Flexible lines are recommended, if local  
codes permit.) Depending on local water conditions, it  
may be advisable to install a water strainer to prevent  
foreign substances from clogging the automatic water  
valve. There will be only one water “in” and one water  
“out” connection. DO NOT install a hand shut--off valve  
on the water “out” line! Water should always flow in this  
order: first, through the automatic water valve; second,  
through the condenser; and third, through the outlet  
fitting to an open trap drain.  
S
S
Stationary appliances which are not  
equipped with a power cord and a plug or  
another device to disconnect the appliance  
from the power source must have an all-pole  
disconnecting device with a contact gap of  
at least 3mm installed in the external  
installation.  
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected, not used for long  
periods, or during initial installation, shall  
have protective devices such as a GFI to  
protect against the leakage of current,  
installed by authorized personnel to the local  
codes.  
A back flow prevention device is required  
on the incoming water connection side. Please  
refer to the applicable National, State, and local codes  
for determining the proper configuration.  
Electrical Connections  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed flexible cable, not  
lighter than ordinary polychloroprene or  
other equivalent synthetic  
elastomer-sheathed cord (Code designation  
60245 IEC 57) installed with the proper cord  
anchorage to relieve conductors from strain,  
including twisting, at the terminals and  
protect the insulation of the conductors from  
abrasion.  
In the United States, this equipment is intended to be  
installed in accordance with the National Electrical  
Code (NEC), ANSI/NFPA 70-1987. The purpose of the  
NEC code is the practical safeguarding of persons and  
property from hazards arising from the use of  
electricity. This code contains provisions considered  
necessary for safety. In all other areas of the world,  
equipment should be installed in accordance with the  
existing local codes. Please contact your local  
authorities.  
090130  
2
To the Installer  
Model H63  
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Beater Rotation  
Refrigerant liquid sprayed onto the skin may  
cause serious damage to tissue. Keep eyes and skin  
protected. If refrigerant burns should occur, flush  
immediately with cold water. If burns are severe, apply  
ice packs and contact a physician immediately.  
Beater rotation must be clockwise as viewed  
looking into the freezing cylinder.  
Note: The following procedures must be  
performed by an authorized Taylor service  
technician.  
To correct rotation on a three--phase unit, interchange  
any two incoming power supply lines at freezer main  
terminal block only.  
Taylor reminds technicians to be cautious of  
government laws regarding refrigerant recovery,  
recycling, and reclaiming systems. If you have any  
questions regarding these laws, please contact the  
factory Service Department.  
To correct rotation on a single--phase unit, change the  
leads inside the beater motor. (Follow the diagram  
printed on the motor.)  
Electrical connections are made directly to the  
terminal block provided in the main control box  
mounted on the right hand side of the freezer.  
WARNING: R404A refrigerant used in  
conjunction with polyolester oils is extremely moisture  
absorbent. When opening a refrigeration system, the  
maximum time the system is open must not exceed 15  
minutes. Cap all open tubing to prevent humid air or  
water from being absorbed by the oil.  
Refrigerant  
In consideration of our environment, Taylor  
proudly uses only earth friendly HFC refrigerants. The  
HFC refrigerant used in this unit is R404A. This  
refrigerant is generally considered non-toxic and  
non-flammable, with an Ozone Depleting Potential  
(ODP) of zero (0).  
However, any gas under pressure is potentially  
hazardous and must be handled with caution.  
NEVER fill any refrigerant cylinder completely with  
liquid. Filling the cylinder to approximately 80% will  
allow for normal expansion.  
090130  
3
Model H63  
To the Installer  
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Section 2  
To the Operator  
The Model H63 shake freezer has been carefully  
engineered and manufactured to give you dependable  
operation. This unit, when properly operated and  
cared for, will produce a consistent, quality product.  
Like all mechanical products, it will require cleaning  
and maintenance. A minimum amount of care is  
necessary if the operating procedures outlined in this  
manual are followed closely.  
The user is responsible for returning the product to the  
appropriate collection facility, as specified by your local  
code.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or local  
distributor.  
This Operator’s Manual should be read before  
operating or performing any maintenance on your  
equipment.  
Compressor Warranty Disclaimer  
The refrigeration compressor(s) on this machine are  
warranted for the term indicated on the warranty card  
accompanying this machine. However, due to the  
Montreal Protocol and the U.S. Clean Air Act  
Amendments of 1990, many new refrigerants are  
being tested and developed, thus seeking their way  
into the service industry. Some of these new  
refrigerants are being advertised as drop--in  
replacements for numerous applications. It should be  
noted that, in the event of ordinary service to this  
machine’s refrigeration system, only the refrigerant  
specified on the affixed data label should be used.  
The unauthorized use of alternate refrigerants will void  
your compressor warranty. It will be the owner’s  
responsibility to make this fact known to any technician  
he employs.  
Your Taylor freezer will NOT eventually compensate  
for and correct any errors during the set--up or filling  
operations. Thus, the initial assembly and priming  
procedures are of extreme importance. It is strongly  
recommended that personnel responsible for the  
equipment’s operation, both assembly and  
disassembly, go through these procedures together in  
order to be properly trained and to make sure that no  
confusion exists.  
In the event you should require technical assistance,  
please contact your local authorized Taylor Distributor.  
Note: Warranty is valid only if the parts are authorized  
Taylor parts, purchased from an authorized Taylor  
Distributor, and the required service work is provided  
by an authorized Taylor service technician. Taylor  
reserves the right to deny warranty claims on  
equipment or parts if non--approved parts or  
refrigerant were installed in the machine, system  
modifications were performed beyond factory  
recommendations, or it is determined that the failure  
was caused by neglect or abuse.  
It should also be noted that Taylor does not warrant the  
refrigerant used in its equipment. For example, if the  
refrigerant is lost during the course of ordinary service  
to this machine, Taylor has no obligation to either  
supply or provide its replacement either at billable or  
unbillable terms. Taylor does have the obligation to  
recommend a suitable replacement if the original  
refrigerant is banned, obsoleted, or no longer available  
during the five year warranty of the compressor.  
Note: Constant research results in steady  
improvements; therefore, information in this  
manual is subject to change without notice.  
The Taylor Company will continue to monitor the  
industry and test new alternates as they are being  
developed. Should a new alternate prove, through our  
testing, that it would be accepted as a drop--in  
replacement, then the above disclaimer would  
become null and void. To find out the current status of  
an alternate refrigerant as it relates to your  
compressor warranty, call the local Taylor Distributor  
or the Taylor Factory. Be prepared to provide the  
Model/Serial Number of the unit in question.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other similar  
legislation in effect after August 13, 2005. Therefore,  
it must be collected separately after its use is  
completed, and cannot be disposed as unsorted  
municipal waste.  
090130  
4
To the Operator  
Model H63  
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Section 3  
Safety  
We at Taylor Company are concerned about the safety  
of the operator when he or she comes in contact with  
the freezer and its parts. Taylor has gone to extreme  
efforts to design and manufacture built--in safety  
features to protect both you and the servicetechnician.  
As an example, warning labels have been attached to  
the freezer to further point out safety precautions to the  
operator.  
S
S
DO NOT operate the freezer unless it is  
properly grounded.  
DO NOT operate the freezer with larger  
fuses than specified on the freezer data  
label.  
S
S
DO NOT attempt any repairs unless the  
main power supply to the freezer has been  
disconnected. Contact your local authorized  
Taylor Distributor for service.  
IMPORTANT -- Failure to adhere to the  
following safety precautions may result in severe  
personal injury or death. Failure to comply with  
these warnings may damage the machine and its  
components. Component damage will result in  
part replacement expense and service repair  
expense.  
Stationary appliances which are not  
equipped with a power cord and a plug or  
another device to disconnect the appliance  
from the power source must have an all-pole  
disconnecting device with a contact gap of  
at least 3mm installed in the external  
installation.  
DO NOT operate the freezer without reading  
this Operator Manual. Failure to follow this instruction  
may result in equipment damage, poor freezer  
performance, health hazards, or personal injury.  
S
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected, not used for long  
periods, or during initial installation, shall  
have protective devices such as a GFI to  
protect against the leakage of current,  
installed by authorized personnel to the local  
codes.  
Per IEC 60335--1 and its part 2 standards, “This  
appliance is to be used only by trained personnel. It is  
not intended for use by children or people with reduced  
physical, sensory, or mental capabilities, or lack of  
experience and knowledge, unless given supervision  
or instruction concerning the use of the appliance by  
a person responsible for their safety.”  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed flexible cable, not  
lighter than ordinary polychloroprene or  
other equivalent synthetic  
elastomer-sheathed cord (Code designation  
60245 IEC 57) installed with the proper cord  
anchorage to relieve conductors from strain,  
including twisting, at the terminals and  
protect the insulation of the conductors from  
abrasion.  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the rear  
of the frame by the authorized installer. The installation  
location is marked by the equipotential bonding  
symbol (5021 of IEC 60417-1) on both the removable  
panel and the equipment’s frame.  
DO NOT use a water jet to clean or rinse the  
freezer. Failure to follow these instructions may result  
in serious electrical shock.  
Failure to follow these instructions may result in  
electrocution. Contact your local authorized Taylor  
Distributor for service.  
111114  
5
Model H63  
Safety  
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DO NOT draw product or attempt to  
disassemble the unit during the HEAT cycle. The  
product is hot and under extreme pressure.  
S
S
DO NOT allow untrained personnel to  
operate this machine.  
DO NOT operate the freezer unless all  
service panels and access doors are  
restrained with screws.  
DO NOT remove any internal operating  
parts (examples: freezer door, beater,  
scraper blades, etc.) unless all control  
switches are in the OFF position.  
Cleaning and sanitizing schedules are  
governed by your state or local regulatory agencies  
and must be followed accordingly. Please refer to the  
cleaning section of this manual for the proper  
procedure to clean this unit.  
S
Failure to follow these instructions may result in severe  
personal injury to fingers or hands from hazardous  
moving parts.  
DO NOT obstruct air intake and discharge openings:  
Air cooled units require a minimum of 6” (152 mm) of  
clearance around all sides of the freezer and 7--1/2”  
(191 mm) on the bottom to allow for adequate air flow  
across the condenser. Failure to allow adequate  
clearance can reduce the refrigeration capacity of the  
freezer and possibly cause permanent damage to the  
compressor.  
This unit has many sharp edges that can  
cause severe injuries.  
S
DO NOT put objects or fingers in the door  
spout. This may contaminate the product  
and cause severe personal injury from blade  
contact.  
For Indoor Use Only: This unit is designed to operate  
indoors, under normal ambient temperatures of 70_ -  
75_F (21_ - 24_C). The freezer has successfully  
performed in high ambient temperatures of  
104_(40_C) at reduced capacities.  
S
USE EXTREME CAUTION when removing  
the beater asssembly. The scraper blades  
are very sharp.  
NOISE LEVEL: Airborne noise emission does not  
exceed 78 dB(A) when measured at a distance of 1.0  
meter from the surface of the machine and at a height  
of 1.6 meters from the floor.  
This freezer must be placed on a level  
surface. Failure to comply may result in personal injury  
or equipment damage.  
090130  
6
Safety  
Model H63  
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Section 4  
Operator Parts Identification  
H63  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
COVER A.--HOPPER INS.  
AGITATOR A. *HT*20 QT  
PANEL A.--SIDE LEFT  
STUD--NOSE CONE  
053809  
X44797  
X48285  
011390  
035034  
046177  
046275  
005542  
018794  
X48286  
042317  
018572  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
TUBE A.--FEED--OUTER--HT  
O--RING--.291 ID X .080W  
TUBE A.--FEED--SC--INNER  
ADAPTOR A.--CASTER  
PANEL--REAR W/LOUVERS  
PANEL--SERVICE  
X34641  
018550  
3
X32824--5  
X18915  
026980--SP  
048380  
4
5
PAN--DRIP 19--1/2 LONG  
SHIELD--SPLASH--WIRE  
TRAY--DRIP 14.8  
6
7
LOUVER--SIDE  
013631  
8
SCREW--1/4--20X5/8  
PANEL A.--FRONT  
X48371  
046668  
9
CASTER--SWV 5/8 STEM  
PANEL A.--SIDE RIGHT  
PANEL--SIDE UPPER  
O--RING--.643 OD X .077W  
TRIM--REAR CORNER  
10  
11  
12  
CASTER--4” SWV 5/8 STEM  
W/BRAKE  
034081  
111114  
7
Model H63  
Operator Parts Identification  
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H63 Door and Beater Assemblies  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
3
4
5
6
7
8
SEAL--DRIVE SHAFT  
SHAFT--BEATER  
032560  
035527  
X46233  
013116  
016672  
014496  
X17381  
014500  
9
10  
11  
12  
13  
14  
15  
O--RING--.291 ID X .080W  
DOOR A.--1 SPOUT--METAL  
VALVE A.--DRAW  
018550  
X17373  
X56119  
013029  
BEATER A.--7QT--1 PIN  
BEARING--FRONT  
GASKET--DOOR 5.177ID  
BEARING--GUIDE  
TORQUE A.  
O--RING--1--1/16 OD X .139W  
NUT--STUD *GENERAL USAGE* 021508  
BLADE--SCRAPER--PLASTIC  
CLIP--SCRAPER BLADE*8.75”  
046237  
046238  
ARM--TORQUE  
8
Operator Parts Identification  
Model H63  
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Accessories  
3
04  
82  
60  
1
8
2
7
R
4
HP  
5
6
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
BRUSH-MIX PUMP BODY -  
3” X 7” WHITE  
023316  
5
6
7
8
*
BRUSH-REAR BRG 1IN.D X 2IN 013071  
BRUSH-DRAW VALVE  
LUBRICANT-TAYLOR HI PERF  
PAIL-MIX 10 QT.  
014753  
048232  
013163  
041082  
2
3
4
BRUSH-END-DOOR-SPOUT  
KIT A.-TUNE UP  
039719  
X48404  
013072  
BRUSH-DOUBLE ENDED  
SANITIZER·KAY-5·125·PKTS  
*NOT SHOWN  
9
Model H63  
Operator Parts Identification  
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Section 5  
Important: To the Operator  
H63  
The following chart identifies the symbol definitions  
used on the operator switches.  
Item  
Description  
= ON  
1
2
3
4
5
6
Power Switch (Toggle)  
Liquid Crystal Display  
LCD Indicator -- MIX LOW (PCB A.--LED)  
LCD Indicator -- MIX OUT (PCB A.--LED)  
Consistency Control (Switch--Torque)  
Light--Indicator--Product Ready  
= OFF  
= MIX LOW  
= MIX OUT  
= HEAT MODE  
= CLEAN MANUALLY  
= WASH  
= AUTO  
Symbol Definitions  
= MENU  
To better communicate in the International arena, the  
words on many of our operator switches and buttons  
have symbols to indicate their functions. Your Taylor  
equipment is designed with these International  
symbols.  
Power Switch  
When placed in the ON position, the power switch  
allows control panel operation. The power switch is  
located on the left side of the control channel.  
10  
Important: To the Operator  
Model H63  
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Liquid Crystal Display  
Reset Mechanism  
The Liquid Crystal Display (LCD) is located on the front  
control panel. The LCD is used to show the current  
mode of operation, and whether or not there is  
sufficient mix.  
The reset button is located under the right side panel.  
The reset mechanism protects the beater motor from  
an overload condition. If an overload occurs, the reset  
mechanism will trip. To properly reset the freezer,  
press the reset button firmly and clear the tone per  
instructions in “Clearing Fault Tones” on page 15.  
LED Indicator - MIX LOW  
The “MIX LOW” indicator flashes to indicate that there  
is a low supply of mix. The mix hopper should be filled  
as soon as possible.  
If the reset mechanism trips again, contact your  
authorized Taylor Distributor to resolve the problem.  
LED Indicator - MIX OUT  
Warning: Do not use metal objects to  
press the reset button. Failure to comply may  
result in severe personal injury or death.  
The MIX OUT indicator flashes to indicate that the mix  
hopper has an insufficient supply of mix to operate the  
freezer. At this time, the freezer will go into the  
STANDBY mode of operation. To return the freezer to  
the AUTO mode, fill the hopper with mix and press the  
AUTO key. The freezer will automatically begin  
operation.  
Operating Screen Descriptions  
Consistency Control  
When the machine is powered the system willinitialize.  
The screen will display “INITIALIZING”. There will be  
four types of data the system will check: LANGUAGE,  
SYSTEM DATA, CONFIG DATA, and LOCKOUT  
DATA. During the INITIALIZING... LANGUAGE  
screen, the alarm will be on. If the system data,  
configuration data, or lockout history data has become  
corrupt, the following screen will alert the operator that  
the system settings may have been changed.  
The viscosity (thickness) of the shake is controlled by  
a sensing device called the consistency control. The  
consistency control knob is located to the lower right  
of the control channel. To achieve a thicker shake, turn  
the knob clockwise and counterclockwise to achieve a  
thinner shake consistency.  
Allow the refrigeration system to cycle on and off 2 or  
3 times before an accurate consistency can be  
evaluated.  
NVRAM FAULT  
RESET TO DEFAULTS  
PRESS SEL KEY  
Product Ready Light  
The Product Ready Indicator Light illuminates when  
the product is ready to serve.  
11  
Model H63  
Important: To the Operator  
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Once the system has initialized the SAFETY  
TIMEOUT screen is displayed and the alarm is turned  
on.  
MODE: ON  
MIX: OK  
HOPPER TEMP: 40.0F  
BRUSH CLEAN ON: MM/DD  
SAFETY TIMEOUT  
ANY KEY ABORTS  
The next display indicates the freezer is operating in  
two different modes. The following information is  
given:  
The machine is operating in the WASH mode and the  
mix level in the hopper is low. The temperature of the  
mix hopper is 40_F (4.4_C), and the machine needs to  
be brush cleaned on October 31st.  
This screen will be displayed, with the alarm on, for 60  
seconds or until any key is pressed.  
After the safety timeout has been completed, and the  
power switch is OFF, one of the following screens is  
displayed.  
MODE: WASH  
MIX: LOW  
HOPPER TEMP: 40.0 F  
BRUSH CLEAN ON: 10/31  
The first screen is displayed if the machine is not in a  
brush clean state.  
The following displays pertain to the HEAT cycle:  
POWER SWITCH OFF  
MIX: OUT  
HOPPER: 62.1  
BARREL: 67.7  
TIME: 4:30  
While in the heating phase, you will see this display. It  
shows the present temperature of the hopper.  
MODE: HEAT  
PHASE: HEAT  
HOPPER: 140.0 F  
BRUSH CLEAN ON: MM/DD  
If any of the requirements for a brush clean have not  
been met, the time displayed will remain at 5:00  
minutes. When all the requirements for a brush  
cleaning are met, and the five minutes expire, the  
screen will change to the second screen, which is the  
standard power switch OFF screen.  
The mix temperature must be raised above 151_F  
(66.1_C) within 90 minutes or the freezer will be locked  
in STANDBY, and the cycle failure display will appear.  
In the example, the hopper temperature is 140_F  
(60_C). The phase shows that the machine is in the  
heat phase of the heat treatment cycle.  
POWER SWITCH OFF  
-- = -- = -- = -- = -- = --  
UNIT CLEANED  
When the heating phase is complete, the freezer goes  
into the holding phase of the cycle. The holding phase  
will hold the temperature above 151_F (66.1_C) for a  
minimum of 30 minutes.  
When the power switch is set in the ON position, the  
system mode of operation screen is displayed. In this  
example, the machine is ON, but no mode of operation  
has been selected. The second line of the display  
indicates whether there is a sufficient supply of mix in  
the hopper or if there is a LOW or OUT mix condition.  
The third line of the display shows the temperature of  
the mix hopper. After pressing the AUTO key, the last  
line of the display shows the month and date (MM =  
month, DD = day) that the machine needs to be  
disassembled and brush cleaned.  
In this example, the hopper temperature is 151_F  
(66.1_C).  
MODE: HEAT  
PHASE: HOLD  
HOPPER: 151.0 F  
BRUSH CLEAN ON: MM/DD  
12  
Important: To the Operator  
Model H63  
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The final phase of the heat treatment cycle is the  
cooling phase. Now the freezer must cool the mix  
below 41_F (5_C). If the product fails to cool in two  
hours, the freezer will lock out.  
The next display is the screen which will appear after  
the failure message. To comply with health codes, heat  
treatment system freezers must complete a heat  
treatment cycle daily, and must also be brush cleaned  
every 14 days. Brush cleaning is the normal  
disassembly and cleaning procedures. Failure to  
follow these guidelines will cause the control to lock the  
freezer out of the AUTO mode. Press the WASH key.  
This example illustrates that the temperature is being  
lowered, but has not yet reached the set point.  
MODE: HEAT  
PHASE: COOL  
HOPPER TEMP: 55.0 F  
BRUSH CLEAN ON: MM/DD  
Note: The heat treatment schedule can be adjusted  
from 2 to 14 days. Always comply with local guidelines  
for the maximum number of days allowed between  
brush clean cycles.  
The entire heat treatment cycle must be completed in  
four hours.  
NO AUTO OPERATION  
ALLOWED UNTIL  
BRUSH CLEANING  
PRESS WASH KEY  
When the entire heat cycle has been completed, the  
normal display will appear, showing the machine in the  
STANDBY mode. The machine may now be placed in  
the AUTO mode or left in the STANDBY mode.  
MODE: STANDBY  
MIX: OK  
HOPPER: 41.0 F  
BRUSH CLEAN ON: MM/DD  
The next display is the screen which will appear after  
the brush cleaning message and illustrates that the  
control is in the OFF mode and the machine needs to  
be disassembled and brush cleaned.  
Hard Lock: There are two causes for a hard lock:  
MODE: OFF  
MIX: OK  
HOPPER TEMP: 41.0 F  
FREEZER LOCKED  
1. Fourteen days have elapsed since the last  
brush cleaning. The following screen will be  
displayed.  
14 DAY TIMEOUT  
CLEANING REQ’D  
FREEZER LOCKED  
PRESS SEL KEY  
Once the unit is unlocked, only the MIX OUT and MIX  
LOW LED’s will flash.  
Soft Lock: If a heat treatment cycle has not been  
initiated within the last 24 hours, all four LED’s on the  
front of the machine will light and a message will  
appear on the LCD. Line 3 of the LCD will indicate the  
reason the message appears.  
2. There has been a thermistor failure (freezing  
cylinder, hopper, or glycol) during the heat  
treatment process.  
SYSTEM FAULT  
SERVICE REQ’D  
FREEZER LOCKED  
PRESS SEL KEY  
NO HEAT TREAT START  
BECAUSE  
VARIABLE MESSAGE  
PRESS SEL KEY  
All four LED’s on the front of the freezer will light. Press  
the MENU/SEL key.  
13  
Model H63  
Important: To the Operator  
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Following are the variable messages which will appear  
on line 3:  
NO AUTO OPERATION  
ALLOWED. PRESS  
AUTO FOR HEAT CYCLE  
WASH TO BRUSH CLEAN  
1. POWER SWITCH OFF: Power switch was in  
the OFF position.  
2. MIX OUT PRESENT: There was a mix out  
condition present.  
If the WASH key is pressed, the next display will  
appear and the freezer will have to be disassembled  
and brush cleaned.  
3. AUTO OR STANDBY OFF: The unit was not in  
the AUTO or STANDBY mode.  
4. NO HEAT CYCLE TRIED: A heat treatment  
cycle was not attempted in the last 24 hours.  
(AUTO HEAT TIME was advanced, or a power  
loss was experienced at the time the cycle was  
to occur, or a heat cycle failure not due to a  
thermistor failure.)  
MODE: OFF  
MIX: OK  
HOPPER TEMP: 41.0F  
FREEZER LOCKED  
Once the freezer is unlocked by starting a heat  
treatment cycle, only the heat cycle LED will light. If the  
freezer is unlocked by brush cleaning, the mix low and  
mix out LED’s will light.  
If the following screen appears, a soft lock has  
occurred during the heat treatment cycle.  
HEAT TREAT CYCLE  
FAILURE  
FREEZER LOCKED  
PRESS SEL KEY  
Operator Menu  
The OPERATOR MENU is used to enter the operator  
function displays. To access the OPERATOR MENU,  
simply press the MENU/SEL key. The cursor will flash  
over the letter “A” indicating that this is screen “A”. To  
select a different screen, use the arrow keys and move  
the cursor to the desired screen selection and press  
the MENU/SEL key.  
If the temperature of the product has not fallen below  
41_F (5_C) by the end of the COOL cycle, thefollowing  
screen will appear.  
PRODUCT OVER TEMP  
FREEZER LOCKED  
PRESS SEL KEY  
OPERATOR MENU  
A B C D E F G H I J K  
EXIT FROM MENU  
<-- -- -- -- -- -->  
Press the MENU/SEL key to advance to the next  
display.  
SEL  
When one of these messages appears, automatic  
freezer operation cannot take place until the freezer is  
disassembled and brush cleaned or has completed a  
heat treatment cycle.  
Screen “B” is FAULT DESCRIPTION. The fault  
description will indicate if there is a fault with the  
freezer.  
The next display will instruct the operator to start aheat  
treatment cycle manually (by pressing the AUTO key),  
or to disassemble and brush clean the freezer. If the  
AUTO key is pressed, the freezer will automatically  
start the heat treatment cycle and only the heat cycle  
LED will light.  
FAULT DESCRIPTION  
VARIABLE MESSAGE  
CLR  
SEL  
14  
Important: To the Operator  
Model H63  
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9. BARREL OVER TEMP: The barrel temperature  
has risen too high as follows. Clear the tone per  
instructions in “Clearing Fault Tones” on  
page 15.  
Clearing Fault Tones  
To clear the tone for any faults which have been  
corrected, press the <-- -- arrow key. To see if there is  
more than one fault, press the MENU/SEL key. When  
the last fault is displayed, the control will return to the  
OPERATOR MENU. To return to the main screen,  
move the cursor to “A” and press the MENU/SEL key  
again.  
a. The barrel temperature reaches 41_F. (5_C.)  
or higher after a power failure.  
b. The barrel temperature has not fallen below  
41_F. (5_C.) by the end of the COOL phase  
in the heat cycle.  
10. POWER FAILURE: This message will appear  
in the FAULT DESCRIPTION if a power failure  
has occurred. Clear the tone per instructions in  
“Clearing Fault Tones” on page 15.  
Listed below are the variable messages which will  
appear, along with the corrective action:  
1. NO FAULT FOUND: There was no fault found  
in the freezer. Nothing will appear on the screen  
after this variable message appears.  
Screen “C” is SET CLOCK. This screen will display the  
current date and time. The date and time may only be  
changed after the freezer has been manually brush  
cleaned but before it has been placed in the AUTO  
mode. Move the cursor under the number you wish to  
change. Press the plus key to increase the number;  
press the minus key to decrease the number. When  
the desired time and date appears, press the  
MENU/SEL key once to return to the OPERATOR  
MENU.  
2. BEATER OVERLOAD: Press the reset button  
firmly. Clear the tone per instructions in  
“Clearing Fault Tones” on page 15.  
3. CHK REFRIG SYS PSI: Place the power  
switch in the OFF position. Wait 5 minutes for  
the machine to cool. Place the power switch in  
the ON position. Clear the tone per instructions  
in “Clearing Fault Tones” on page 15.  
SET CLOCK  
10:21 AM  
-- --  
4. COMP ON TOO LONG: Place the power  
switch in the OFF position. Call service  
technician. Clear the tone per instructions in  
“Clearing Fault Tones” on page 15.  
5/07/2002  
+++  
<-- -- -- -- -- -->  
-- -- --  
SEL  
If an invalid date is entered, the following screen will  
appear.  
5. HOPPER THERM BAD: Place the power  
switch in the OFF position. Call service  
technician.  
SET CLOCK  
10:34 AM  
-- --  
6. BARREL THERM BAD: Place the power  
switch in the OFF position. Call service  
technician.  
02/30/2002  
I N V A L I D D A T E  
+++  
<-- -- -- -- -- -->  
-- -- --  
SEL  
7. GLYCOL THERM BAD: Place the power  
switch in the OFF position. Call service  
technician.  
When the MENU/SEL key is pressed, the controller  
will return to the previous LCD screen to allow for  
correction of the calendar entry. The controller will not  
advance to the next screen until a valid date has been  
entered. Once a valid date has been entered, pressing  
the MENU/SEL key will display a the Daylight Saving  
Time screen.  
8. HOPPER OVER TEMP: The hopper  
temperature has risen too high as follows. Clear  
the tone per instructions in “Clearing Fault  
Tones” on page 15.  
a. The hopper temperature reaches 41_F.  
DAYLIGHT SAVING TIME  
(5_C.) or higher after a power failure.  
ENABLE  
_ _ _ _ _  
DISABLE  
b. The hopper temperature has not fallen below  
41_F. (5_C.) by the end of the COOL phase  
in the heat cycle.  
<-- -- -- -->  
SEL  
060807  
15  
Model H63  
Important: To the Operator  
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Pressing the <-- -- arrow key or the -- --> arrow key  
will move the cursor left or right respectively. Pressing  
the MENU/SEL key while under “ENABLE” will accept  
the selection and will automatically increase the clock  
one hour at 2:00 a.m. on the first Sunday in every April.  
It will decrease one hour at 2:00 a.m. on the last  
Sunday in every October. Pressing the MENU/SEL  
key while under “DISABLE” will accept the selection  
and operate normally. Pressing the MENU/SEL key  
again will accept the selection and return to the  
OPERATOR MENU.  
Screen “E” is AUTO HEAT TIME. This screen is used  
to set the time of day in which the heat treatment cycle  
will start. Move the cursor under the number you wish  
to change. Press the plus key to increase the number;  
press the minus key to decrease the number. When  
the desired time appears, press the MENU/SEL key  
once to return to the OPERATOR MENU.  
AUTO HEAT TIME  
TIME: 12:00 AM  
-- --  
<-- -- -- -- -- -->  
+++  
-- -- --  
SEL  
Screen “D” is SYSTEM INFORMATION. The first  
screen will indicate the software version used in the  
unit.  
Screen “F” is CURRENT CONDITIONS. This screen  
gives the viscosity of the product and the hopper and  
barrel temperatures. The last line of the display is the  
compressor countdown safety timer. The safety timer  
prevents the compressor from running more than 11  
minutes (other than during the cooling phase of the  
heat treatment cycle).  
SOFTWARE VERSION  
H63 Control UVC2  
Version 2.00  
SEL  
Press the MENU/SEL key once to view the  
SERVINGS COUNTER screen.  
Press the MENU/SEL key to view the second screen  
of the SYSTEM INFORMATION display. This screen  
will indicate the version number and number of  
language strings.  
VISC  
0
HOPPER  
38.5  
BARREL  
28.5  
TIME C  
11:00  
11:00  
Language  
V1.10r00  
English  
457  
SEL  
The SERVINGS COUNTER screen indicates the  
number of times the draw switch has closed (number  
of draws) since the last brush cleaning or since the last  
serving counter reset. A maximum of 32,767 draws  
can be recorded; an additional draw will cause the  
counter to restart at zero. Pressing the MENU/SELkey  
will return the display to the Operator Menu.  
Press the MENU/SEL key to view the third screen of  
the SYSTEM INFORMATION display. This screen will  
indicate the Bill of Material number and serial number  
for the unit. Press the MENU/SEL key once to return  
to the Operator Menu.  
SERVINGS COUNTER  
DRAWS  
12  
B.O.M.  
S/N  
0H6333C000  
K0000000  
SEL  
SEL  
Draws are counted during the AUTO mode of  
operation only.  
16  
Important: To the Operator  
Model H63  
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Screen “G” is HEAT CYCLE DATA. The information  
from the previous heat treatment cycles can be  
obtained through this screen. The most recent heat  
treatment cycle data will be shown first; press the plus  
key to scroll through the remaining heat cycle displays.  
If a heat treatment cycle failure should occur, a two  
character message will appear on the second line of  
the screen. Press the MENU/SEL key once to return  
to the OPERATOR MENU.  
Screen “H” is the LOCKOUT HISTORY. This screen  
displays a history of the last 40 hard locks, soft locks,  
and brush clean dates. Page numbers are indicated in  
the upper right hand corner. Page 1 always contains  
the most recent failure. Press the +++ key to cycle  
through the pages.  
The second line of the screen displays the date and  
time a failure occurs. The third line indicates the  
reason for a failure, or will indicate a successful brush  
cleaning has occurred. Some failures occur for  
multiple reasons. When this occurs, a page will be  
generated for each reason. Press the MENU/SEL key  
once to return to the Operator Menu.  
00:00  
HEAT  
00:00  
TEMP AT END  
00:00  
OVER  
00:00  
00:00  
COOL  
00:00  
0.0  
RC  
1
LOCKOUT HISTORY  
1
Listed below are the variable messages which could  
appear:  
5/21/02  
02:08  
SOFTLOCK ABORT  
HT Failure in the heating phase.  
CL Failure in the cooling phase.  
TT Failure in meeting total heat treatment cycle  
time requirement.  
MO Mix out condition.  
OP Operator interruption.  
+ + +  
-- -- --  
S E L  
Screen “I” is the SERVICE MENU. This screen can  
only be accessed by a service technician.  
Screen “J” is the STANDBY MODE. To place the  
freezer in the STANDBY mode, move the cursor under  
the word “yes”. Press the MENU/SEL key to execute  
the command. Pressing the MENU/SEL key again will  
return you to the main screen. To exit the STANDBY  
mode and place the unit in AUTO, press the AUTO key  
once. Pressing the AUTO key again will place the unit  
in the OFF mode.  
PF Power failure. (If a power failure occurs, but  
the heat treatment cycle does not fail, an  
asterisk (*) will appear on the 3rd line of the  
display.)  
BO Beater overload.  
HO High pressure cut--out.  
TH Failed thermistor probe.  
PS Power switch placed in the OFF position.  
ML Mix Low Condition.  
14 14 Day Timeout Occurred.  
RC Heat Cycle Record Cleared.  
STANDBY MODE  
STANDBY  
YES  
NO  
-- -- --  
Pressing the <-- -- arrow key on any HEAT CYCLE  
DATA screen will cause the extended data screen to  
be displayed. This screen shows the hopper, barrel,  
and glycol temperatures, and the amount of time the  
freezer spent in the phase of the heat cycle when the  
heat cycle completed, or was terminated.  
<-- -- -- -- -- -->  
SEL  
HOPPER  
151.0  
BARREL  
134.5  
GLYCOL  
178.0  
PHASE TIME: 1:20  
1
17  
Model H63  
Important: To the Operator  
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Section 6  
Operating Procedures  
The Model H63 has a one 7 quart (6.6 liter) freezing  
cylinder. This automatic freezer offers one flavor.  
We begin our instructions at the point where we enter  
the store in the morning and find the parts  
disassembled and laid out to air dry from the previous  
night’s brush cleaning.  
These opening procedures will show you how to  
assemble these parts into the freezer, sanitize them,  
and prime the freezer with fresh mix in preparation to  
serve your first shake.  
If you are disassembling the machine for the first time  
or need information to get to this starting point in our  
instructions, turn to page 27, “Disassembly”, and start  
there.  
Figure 1  
Note: Make sure the seal is not installed inside--out.  
The ridge that protrudes in the center of the sealshould  
be on the outside.  
Assembly  
Install the drive shaft. Insert the drive shaft into the  
freezing cylinder, hex end first, and into the rear shell  
bearing until the seal fits securely over the rear shell  
bearing. Be certain the drive shaft fits into the drive  
coupling without binding.  
Note: When lubricating parts, use an approved food  
grade lubricant (example: Taylor Lube HP).  
MAKE SURE THE POWER SWITCH IS IN  
THE OFF POSITION! Failure to do so may cause  
injury from hazardous moving parts, or electrocution.  
Be certain your hands are sanitized before  
assembling the freezer.  
Step 1  
Lubricate the groove and shaft portion of the beater  
drive shaft. Slide the seal over the shaft and groove  
until it snaps into place. DO NOT lubricate the hex end  
of the drive shaft. Fill the inside portion of the seal with  
1/4” more lubricant. Lubricate the flat side of the seal  
that comes in contact with the bearing.  
Figure 2  
18  
Operating Procedures  
Model H63  
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Step 2  
Install the beater assembly. First check scraper blades  
for any nicks or signs of wear. If any nicks are present,  
replace both blades.  
If blades are in good condition, install the scraper blade  
clips on the scraper blades. Place the rear scraper  
blade over the rear holding pin on the beater.  
Figure 5  
Step 3  
Install the torque rotor assembly. Assemble the torque  
rotor by sliding the two o--rings on the front of the shaft  
and lubricate them thoroughly to prevent leaking.  
Place the white plastic guide bearing on the rear of the  
rotor shaft. DO NOT lubricate plastic guide bearing.  
Figure 3  
Note: The hole on the scraper blade must fit securely  
over the pin to prevent costly damage.  
Hold the rear blade on the beater and slide it halfway  
into the freezing cylinder. Install the front scraper blade  
over the front holding pin. Slide the beater assembly  
completely into the freezing cylinder.  
Figure 6  
Insert the torque rotor, plastic guide bearing end first,  
making sure that it fits into the hole in the beater drive  
shaft. Rotate it several times to check for proper  
positioning.  
Figure 4  
Make sure the beater assembly is in position over the  
drive shaft. Turn the beater slightly to be certain that  
the beater is properly seated. When in position, the  
beater will not protrude beyond the front of the freezing  
cylinder.  
Figure 7  
19  
Model H63  
Operating Procedures  
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Step 4  
Install the draw valve. Slide the two o--rings onto the  
draw valve and lubricate.  
Figure 10  
Figure 8  
Lubricate the inside of the door spout, top and bottom,  
and insert the draw valve into the freezer door from the  
top. It will be necessary to rotate the draw valve to the  
right when assembling the door to the freezer.  
Install the freezer door. Locate the torque rotor in the  
center hole of the freezer door. Position the door on the  
four studs on the front of the freezing cylinder and  
firmly push it into place. Install the four handscrews on  
the studs and finger--tighten equally in a criss--cross  
pattern to insure the door is snug. Do not  
over--tighten.  
Figure 9  
Step 5  
Assemble the freezer door. Place the large rubber  
gasket into the groove on the back side of the freezer  
door. DO NOT lubricate the gasket.  
Slide the white plastic front bearing onto the bearing  
hub, making certain that the flanged end of the bearing  
is resting against the freezer door. DO NOT lubricate  
the front bearing.  
Figure 11  
20  
Operating Procedures  
Model H63  
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Step 6  
Step 9  
Install the rear drip pan. Slide the drip pan into the hole  
in the front panel.  
Slide the three o--rings into the grooves of the inner air  
tube.  
Figure 14  
Slide the two o--rings into the grooves of the outer air  
tube.  
Figure 12  
Step 7  
Install the torque arm. Position the torque arm by  
slipping it up through the slot in the operating arm, and  
then down into the hole in the torque rotor shaft. Check  
the torque arm by moving it back and forth to be sure  
it moves freely and easily.  
Step 8  
Install the front drip tray and splash shield.  
Figure 15  
Step 10  
Lay the inner air tube, outer air tube, and agitator in the  
bottom of the mix hopper for sanitizing.  
Figure 13  
Figure 16  
21  
Model H63  
Operating Procedures  
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Step 6  
Sanitizing  
With a pail beneath the dispensing spout, open and  
close the draw valve six times. Draw off the remaining  
sanitizing solution.  
Step 1  
Prepare a pail of an approved 100 PPM sanitizing solu-  
tion (examples: 2--1/2 gal. [9.5 liters] of Kay--5R or  
2 gal. [7.6 liters] of Stera--SheenR). USE WARM WA-  
TER AND FOLLOW THE MANUFACTURER’S  
SPECIFICATIONS.  
Step 2  
Pour the sanitizing solution over all the parts in the  
bottom of the mix hopper and allow it to flow into the  
freezing cylinder.  
Note: You have just sanitized the mix hopper and  
parts; therefore, be sure your hands are sanitized  
before going on in these instructions.  
Figure 18  
Step 3  
While the solution is flowing into the freezing cylinder,  
take particular care to brush clean the mix level  
sensing probes, the mix hopper, mix inlet hole, inner  
and outer air tubes, the outside of the agitator housing,  
and the agitator. Brush the exposed sides of the  
hopper.  
Step 7  
Once the sanitizer stops flowing from the dispensing  
spout, close the draw valve and press the WASH key,  
cancelling the beater motor operation.  
Note: Be sure your hands are clean and sanitized  
before continuing these instructions.  
Step 4  
Place the power switch in the ON position.  
Step 8  
Lubricate the o--rings on the inner and outer air tubes.  
Place the inner air tube inside the outer air tube and lay  
in bottom of mix hopper.  
Step 5  
Press the WASH key and allow the sanitizing solution  
in the freezing cylinder to agitate for five minutes.  
Figure 17  
Figure 19  
090130  
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Operating Procedures  
Model H63  
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Step 9  
When full strength mix is flowing from the dispensing  
spout, close the draw valve.  
Stand the assembled air tubes in the corner of the mix  
hopper and place the agitator on the agitator housing.  
Figure 20  
Note: If the agitator stops turning during normal  
operation, remove the agitator from the agitator  
housing and brush clean these parts with sanitizing  
solution. Install the agitator back onto the agitator  
housing. Be sure your hands are sanitized when  
performing this step.  
Figure 22  
Step 2  
When mix stops bubbling down into the freezing  
cylinder, install the assembled air tubes in the mix inlet  
hole.  
The pin on the inner air tube should be turned and  
positioned at the bottom of the notch in the outer air  
tube. This will align the holes in the air tubes and allow  
mix and air to enter the freezing cylinder.  
Priming  
Step 1  
Place a mix pail beneath the dispensing spout, and  
open the draw valve. Pour two gallons (7.6 liters) of  
FRESH mix into the mix hopper and allow it to flow into  
the freezing cylinder. This will force out any remaining  
sanitizing solution.  
Figure 21  
Figure 23  
23  
Model H63  
Operating Procedures  
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Step 3  
Step 1  
Press the AUTO key. When the unit cycles off, the  
product will be ready to serve.  
Remove the hopper cover, assembled air tube, and  
agitator. Take these parts to the sink for further  
cleaning and sanitizing.  
Note: Pressing the <-- -- arrow key will stop the  
agitator rotation for ten seconds.  
Figure 24  
Step 4  
Fill the hopper with fresh mix and place the mix hopper  
cover in position.  
Note: Use only FRESH mix when priming the freezer.  
Figure 25  
Step 2  
Daily Closing Procedures  
Remove the rear drip pan, front drip tray, and splash  
shield and take to the sink for further cleaning.  
THIS PROCEDURE MUST BE PERFORMED ONCE  
DAILY!  
Rinse these parts in cool, clean water. Prepare a small  
amount of an approved cleaning solution and brush  
clean parts.  
The function of the Heat Treatment Cycle is to destroy  
bacteria by raising the temperature of the mix in the  
freezing cylinder and the hopper to a specified  
temperature for a specified period of time, and then  
bringing the temperature back down low enough to  
retard spoilage.  
Step 3  
Place the front drip tray, and splash shield on a clean,  
dry surface to air--dry overnight or until the heating  
cycle is complete.  
The Heat Treatment Cycle will start at the time  
designated in the Auto Heat Time.  
Step 4  
Important: The level of mix in the mix hopper must be  
at the line on the agitator paddle. (The mix low light  
must not be ON.)  
Prepare a small amount of an approved 100 PPM sani-  
tizing solution. USE WARM WATER AND FOLLOW  
THE MANUFACTURER’S SPECIFICATIONS. Sani-  
tize the air tube assembly, agitator, hopper cover, and  
rear drip pan.  
Note: If the CLEAN MANUALLY light is flashing, the  
machine must be disassembled and brush cleaned  
within 24 hours.  
Important: Install the agitator back onto the  
agitator housing.  
The freezer must first be in the STANDBY or AUTO  
mode before the HEAT cycle may be started.  
MAKE SURE YOUR HANDS ARE SANITIZED  
BEFORE PERFORMING THESE NEXT STEPS.  
Note: Press the <-- -- arrow key to stop the agitator  
motion for 10 seconds.  
24  
Operating Procedures  
Model H63  
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Step 5  
CYCLE FAILURE -- FREEZER LOCKED -- PRESS  
SEL KEY”. The product may not be safe to serve. The  
freezer will be locked out of the AUTO mode. Discard  
product and brush clean machine.  
Install the air tube assembly. Lift and turn the inner air  
tube of the assembled air tubes so the pin rests on top  
of the outer air tube. This will close the hole in the  
assembled air tubes, preventing mix in the hopper  
from entering the freezing cylinder during the heating  
and standby process.  
Daily Opening Procedures  
Evaluate the condition of LED’s (lights) and screen  
messages (Hard Lock or Soft Lock, etc.) before  
performing opening procedures. As indicated in the  
illustration below, 4 flashing LED’s, indicate a “locked”  
condition.  
Figure 26  
Replace the hopper cover and install the rear drip pan.  
Step 6  
Return to the freezer with a small amount of cleaning  
solution. Dip the end brush into the cleaning solution  
and brush clean the door spout and bottom of the draw  
valve.  
Figure 27  
Note: To assure sanitary conditions are maintained,  
brush each item for a total of 60 seconds, repeatedly  
dipping the brush in cleaning solution.  
MAKE SURE YOUR HANDS ARE CLEAN  
AND SANITIZED BEFORE PERFORMING THESE  
NEXT STEPS.  
Rinse a single service towel in cleaning solution and  
wipe down the freezer door and area around the  
bottom of the freezer door.  
Step 1  
When the heating cycle is complete, the normal dis-  
play will appear, showing the machine in the STAND-  
BY mode. Prepare a small amount of an approved 100  
Note: Once the heating cycle has started it cannot be  
interrupted. The heating cycle will take a maximum of  
4 hours to complete.  
PPM sanitizing solution (examples: Kay--5R  
or  
Stera--SheenR). USE WARM WATER AND FOLLOW  
THE MANUFACTURER’S SPECIFICATIONS.  
DO NOT draw product or attempt to  
disassemble the unit during the HEAT cycle. The  
product is hot.  
Sanitize the front drip tray and splash shield in this  
solution.  
When the heating cycle is complete, the control will  
return to the STANDBY mode.  
Step 2  
Return to the freezer with a small amount of sanitizing  
solution. Dip the end brush into the sanitizing solution  
and brush clean the door spout and bottom of the draw  
valve.  
There are three phases of the heat cycle; Heating,  
Holding and Cooling. Each phase has a time limit. If  
any 1 of the 3 phases fails to reach the proper  
temperatures within the time limit, the cycle will  
automatically abort and return to the STANDBY mode.  
The LCD will display the message “HEAT TREAT  
Note: To assure sanitary conditions are maintained,  
brush clean each item for a total of 60 seconds,  
repeatedly dipping the brush in sanitizing solution.  
090130  
25  
Model H63  
Operating Procedures  
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Rinse a single service towel in sanitizing solution and  
wipe down the freezer door and area around the  
bottom of the freezer door.  
Draining Product From The  
Freezing Cylinder  
Replace the front drip tray and splash shield.  
Step 1  
MAKE SURE YOUR HANDS ARE SANITIZED  
BEFORE PERFORMING THIS NEXT STEP!  
Press the AUTO key, cancelling compressor and  
beater motor operation.  
Step 3  
Step 2  
Lift hopper cover and turn the inner air tube of the  
assembled air tubes so the pin rests at the bottom of  
the notch of the outer air tube.  
Remove the hopper cover, agitator, and assembled air  
tube from the mix hopper. Take these parts to the sink  
for cleaning.  
Step 3  
With a pail under the door spout, press the WASH key.  
Open the draw valve and drain the remaining product  
from the freezing cylinder and mix hopper.  
Figure 28  
Step 4  
Press the AUTO key to resume normal operation.  
When the unit cycles off, product is ready to serve.  
Figure 29  
Manual Brush Cleaning  
Step 4  
When the flow of product stops, press the WASH key,  
cancelling the wash cycle and close the draw valve.  
Discard this product.  
THIS PROCEDURE MUST BE PERFORMED  
EVERY 14 DAYS.  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
To disassemble your unit, the following items will be  
needed:  
S
S
S
S
Two cleaning pails  
Necessary brushes (provided with freezer)  
Cleaning solution  
Single service towels  
26  
Operating Procedures  
Model H63  
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Step 4  
Rinsing  
Press the WASH key and allow the cleaning solution  
in the freezing cylinder to agitate for five minutes.  
Step 1  
Pour two gallons (7.6 liters) of cool, clean water into  
the mix hopper. With the brushes provided, scrub the  
mix hopper, mix level sensing probes, the outside of  
the agitator housing, and the mix inlet hole.  
Step 5  
Place an empty pail beneath the door spout.  
Step 6  
Open the draw valve on the freezer door and draw off  
all the solution.  
Step 7  
Once the cleaner stops flowing from the door spout,  
close the draw valve and press the WASH key  
cancelling wash cycle.  
Disassembly  
Figure 30  
Note: Failure to remove parts, brush clean and then  
air dry these parts, will result in damage to the related  
parts. These parts must be removed every 14 days or  
the machine will lock--out and will not operate in the  
AUTO mode.  
Step 2  
With a mix pail beneath the door spout, press the  
WASH key.  
Step 3  
Open the draw valve on the freezer door. Drain all the  
rinse water from the door spout, close the draw valve,  
and press the WASH key cancelling the wash cycle.  
BE SURE THE CONTROL SWITCH IS IN  
THE OFF POSITION. Failure to do so may cause  
injury from electrocution or hazardous moving parts.  
Repeat this procedure until the rinse water being  
drawn from the freezing cylinder is clear.  
Step 1  
Lift out the torque arm. Disengage the draw arm from  
the draw valve bracket and rotate the bracket to the  
right.  
Hopper Cleaning  
Step 1  
Step 2  
Prepare a pail of an approved 100 PPM cleaning solu-  
tion (examples: 2--1/2 gal. [9.5 liters] of Kay--5R or  
2 gal. [7.6 liters] of Stera--SheenR). USE WARM WA-  
TER AND FOLLOW THE MANUFACTURER’S  
SPECIFICATIONS.  
Remove the handscrews, freezer door, torque rotor  
assembly, beater, scraper blades, and drive shaft from  
the freezing cylinder. Take these parts to the sink for  
cleaning.  
Hint: If the guide bearing is not connected to the end  
of the torque rotor shaft, it is still lodged in the beater  
drive shaft. To remove the guide bearing, insert the  
torque arm into the side hole of the drive shaft and  
push the bearing forward.  
Step 2  
Pour the cleaning solution into the hopper and allow it  
to flow into the freezing cylinder.  
Step 3  
While the solution is flowing into the freezing cylinder,  
brush clean the mix hopper, mix level sensing probes,  
the outside of the agitator housing, and mix inlet hole.  
Step 3  
Remove the front drip tray and splash shield.  
090130  
27  
Model H63  
Operating Procedures  
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Step 3  
Brush Cleaning  
Remove the o--rings from the inner and outer air tubes.  
Step 4  
Return to the freezer with a small amount of cleaning  
solution. With the black bristle brush, brush clean the  
rear shell bearing at the back of the freezing cylinder.  
Step 1  
Prepare a sink with an approved cleaning solution  
(examples: Kay--5R or Stera--SheenR). USE WARM  
WATER AND FOLLOW THE MANUFACTURER’S  
SPECIFICATIONS.  
IMPORTANT: Follow label directions, as too  
STRONG of a solution can cause parts damage, while  
too MILD of a solution will not provide adequate  
cleaning. Make sure all brushes provided with the  
freezer are available for brush cleaning.  
Step 2  
Remove the:  
S
S
Seal from the drive shaft  
Figure 31  
O--rings and guide bearing from the torque  
rotor  
Step 5  
Remove the rear drip pan from the front panel and take  
to the sink for cleaning.  
S
S
S
Draw valve from the freezer door  
O--rings from the draw valve  
Note: If the drip pan is filled with an excessive amount  
of mix, refer to the Troubleshooting Guide.  
Gasket and front bearing from the freezer  
door.  
Step 6  
Note: To remove o--rings, use a single service towel  
to grasp the o--ring. Apply pressure in an upward  
direction until the o--ring pops out of its groove. With  
the other hand, push the top of the o--ring forward, and  
it will roll out of the groove and can be easily removed.  
If there is more than one o--ring to be removed, always  
remove the rear o--ring first. This will allow the o--ring  
to slide over the forward rings without falling into the  
open grooves.  
Thoroughly brush clean all disassembled parts in the  
cleaning solution, making sure all lubricant and mix film  
is removed. Take particular care to brush clean the  
draw valve core in the freezer door. Place all the  
cleaned parts on a clean dry surface to air--dry  
overnight.  
Step 7  
Wipe clean all exterior surfaces of the freezer.  
28  
Operating Procedures  
Model H63  
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Section 7  
Important: Operator Checklist  
During Cleaning and Sanitizing  
Regular Maintenance Checks  
Cleaning and sanitizing schedules are governed by  
your State or local regulatory agencies and must be  
followed accordingly. The following check points  
should be stressed during the cleaning and sanitizing  
operations. CLEANING AND SANITIZING MUST BE  
PERFORMED EVERY 14 DAYS.  
j 1. Rotate the scraper blades to allow both sides of  
the knife edge to wear evenly. This will  
contribute to self--sharpening and help maintain  
fast, efficient freezing.  
j 2. Replace scraper blades that are bent,  
damaged, or worn down.  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
j 3. Before installing beater, be certain that the  
scraper blades are properly attached over the  
beater pins.  
j 4. Check the rear shell bearing for signs of wear  
(excessive mix leakage in rear drip pan) and be  
certain it is properly cleaned.  
Troubleshooting Bacterial Count  
j 1. Thoroughly clean and sanitize the machine  
regularly, including complete disassembly and  
brush cleaning.  
j 5. Using a screwdriver and cloth towel, keep the  
rear shell bearing and the female hex drive  
socket clean and free of lubricant and mix  
deposits.  
j 2. Use all the brushes supplied for thorough  
cleaning. The brushes are specially designed to  
reach all the mix passageways.  
j 6. Dispose of o--rings and seals if they are worn,  
torn, or fit too loosely, and replace with new  
ones.  
j 3. Use the white bristle brush to clean the mix inlet  
hole which extends from the mix hopper down  
to the rear of the freezing cylinder.  
j 7. Follow all lubricating procedures as outlined in  
“Assembly”.  
j 4. Use the black bristle brush to thoroughly clean  
the rear shell bearing located at the rear of the  
freezing cylinder. Be sure to have a generous  
amount of cleaning solution on the brush.  
j 8. On air--cooled units, check the condenser for  
accumulation of dirt and lint. A dirty condenser  
will reduce the efficiency and capacity of the  
machine. The condenser should be cleaned  
j 5. Properly prepare the cleaning and sanitizing  
solutions. Read and follow the label directions  
carefully. Too strong of a solution may damage  
the parts and too weak of a solution will not do  
an adequate job of cleaning or sanitizing.  
monthly with  
screwdrivers or other metal probes to clean  
between the fins.  
Note: For machines equipped with an air filter,  
it will be necessary to vacuum clean the filters  
on a monthly schedule.  
a
soft brush. Never use  
j 6. Empty all syrup from the tanks and discard at  
least once a week.  
j 9. On water cooled units, check the water lines for  
kinks or leaks. Kinks can occur when the  
machine is moved back and forth for cleaning or  
maintenance purposes. Deteriorated or  
cracked water lines should be replaced only by  
an authorized Taylor mechanic.  
j 7. Thoroughly clean and sanitize the syrup lines at  
least once a week.  
j 8. The temperature of the mix in the mix hopper  
and the walk--in cooler should be below 40_F.  
(4.4_C.).  
051214  
29  
Model H63  
Important: Operator Checklist  
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Disconnect the freezer from the main power source to  
prevent possible electrical damage.  
Winter Storage  
If the place of business is to be closed during the winter  
months, it is important to protect the freezer by  
following certain precautions, particularly if the  
building is subject to freezing conditions.  
Your local Taylor Distributor can perform this service  
for you.  
Wrap detachable parts of the freezer (such as the  
beater, blades, the drive shaft, and the freezer door)  
and place them in a dry, protected place. Rubber trim  
parts and gaskets can be protected by wrapping with  
moisture--proof paper. All parts should be thoroughly  
cleaned of dried mix or lubrication accumulations  
which attract mice and other vermin.  
On water cooled freezers, disconnect the water  
supply. Relieve pressure on spring in water valve. Use  
air pressure on the outlet side to blow out any water  
remaining in the condenser. This is extremely  
important. Failure to follow this procedure may cause  
severe and costly damage to the refrigeration system.  
081111  
30  
Important: Operator Checklist  
Model H63  
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Section 8  
Troubleshooting Guide  
PAGE  
REF.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
1. Soft lock message  
appears on LCD.  
a. More than 24 hours since  
the last heat cycle.  
a. The freezer must go  
through a heat cycle every  
24 hours. The freezer  
must now be  
14  
disassembled and brush  
cleaned or placed in a  
heat cycle.  
b. The power switch is in the  
OFF position.  
b. The power switch must be  
in the ON position. The  
freezer must now be  
disassembled and brush  
cleaned or placed in a  
heat cycle.  
14  
14  
14  
c. The freezer is not in the  
AUTO or STANDBY  
mode.  
c. The freezer must be in the  
AUTO or STANDBY  
mode. The freezer must  
now be disassembled and  
brush cleaned or placed in  
a heat cycle.  
d. Mix out condition.  
d. The level of mix in the mix  
hopper must be above the  
MIX OUT probe before  
starting the heat cycle.  
The freezer must now be  
disassembled and brush  
cleaned or placed in a  
heat cycle.  
e. The agitator is not  
installed.  
e. The agitator must be  
cleaned and installed  
before starting the heat  
cycle. The freezer must  
now be disassembled and  
brush cleaned.  
24  
24  
f. The agitator is not  
rotating.  
f. The agitator must be  
cleaned before starting  
the heat cycle.  
Disassemble the freezer  
and brush clean.  
31  
Model H63  
Troubleshooting Guide  
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PAGE  
REF.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
2. Hard lock message  
appears on LCD.  
a. There has been a  
thermistor failure (freezing  
cylinder, hopper, or glycol)  
during the heat treatment  
process.  
a. The freezer must be  
disassembled and brush  
cleaned.  
13  
b. More than 14 days since  
last brush cleaning.  
b. The freezer must be  
disassembled and brush  
cleaned every 14 days.  
13  
3. No product being  
dispensed with draw valve  
open and machine in the  
AUTO mode.  
a. There is a freeze-up in the a. Call a service technician  
-- -- --  
to adjust hopper  
temperature.  
mix inlet hole.  
b. The assembled air tubes  
are installed incorrectly.  
b. Install in the mix inlet hole,  
using the end with the  
hole in it. Pin on inner air  
tube must be positioned at  
the bottom of notch in the  
outer air tube.  
23  
c. Beater rotating  
counter-clockwise.  
c. Contact service technician  
to correct rotation to  
clockwise.  
-- -- --  
23  
d. There is an inadequate  
amount of mix in the  
hopper.  
d. Fill the hopper with mix.  
4. The product is too stiff.  
a. Improper lubrication of  
torque rotor o-rings.  
a. Lubricate the o-rings  
properly.  
19  
11  
b. Improper consistency  
control adjustment.  
b. Product, with no syrup  
blended (vanilla), should  
be dispensed at 26_to  
28_F. (-3.3_ to -2.2_C.).  
c. The torque rotor is  
binding.  
c. Before installing the  
torque arm, check to see  
if the torque rotor can be  
rotated freely without  
binding.  
21  
21  
d. Torque arm not installed.  
d. Install torque arm.  
32  
Troubleshooting Guide  
Model H63  
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PAGE  
REF.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
5. The product is too soft.  
a. Improper consistency  
control adjustment.  
a. Product, with no syrup  
blended (vanilla), should  
be dispensed at 26_to  
28_F. (-3.3_to -2.2_C.).  
11  
b. The torque rotor is  
binding.  
b. Before installing the  
torque arm, check to see  
if the torque rotor can be  
rotated freely without  
binding.  
19  
c. Improper lubrication of  
torque rotor o-rings.  
c. Lubricate the o-rings  
properly.  
20  
19  
2
d. Lubrication of torque rotor  
guide bearing.  
d. Do not lubricate the guide  
bearing.  
e. Not enough air space  
around unit (air-cooled).  
e. Allow for adequate air flow  
across the condenser.  
f. The scraper blades are  
worn.  
f. Replace regularly.  
29  
29  
g. Dirty condenser  
(air-cooled)  
g. Clean regularly.  
h. The mix is out-of-date.  
h. Use only fresh mix.  
24  
i. Loss of condenser  
cooling.  
i. Locate cause of water  
loss and correct.  
-- -- --  
6. The mix in the hopper is  
too cold.  
a. The temperature is out of  
adjustment.  
a. Call a service technician  
to adjust hopper  
-- -- --  
-- -- --  
temperature.  
7. The mix in the hopper is  
too warm while in the  
AUTO mode.  
a. The temperature is out of  
adjustment.  
a. Call a service technician  
to adjust hopper  
temperature.  
b. The hopper cover is not in  
position.  
b. Place the cover in  
position.  
24  
18  
8. The drive shaft is stuck in  
the gear box coupling.  
a. Rounded corners of drive  
shaft, coupling, or both.  
a. Call service technician to  
correct cause and replace  
the necessary  
components. Do not  
lubricate end of drive  
shaft.  
b. Mix and lubricant collected b. Brush-clean rear shell  
29  
bearing area regularly.  
in the drive coupling.  
33  
Model H63  
Troubleshooting Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PAGE  
REF.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
9. The freezing cylinder walls a. The beater assembly is  
a. Call a service technician  
to repair or replace beater  
and to correct cause of  
insufficient mix in freezing  
cylinder.  
-- -- --  
are scored.  
bent.  
b. The front bearing is  
missing or worn.  
b. Install or replace front  
bearing.  
20  
-- -- --  
29  
c. The gear box is out of  
alignment.  
c. Call a service technician  
to realign gear box.  
d. The beater pins are  
broken.  
d. Call service technician to  
repair or replace.  
10. Excessive mix leakage  
from the dispensing spout.  
a. The draw valve o-rings  
are worn or missing.  
a. Replace regularly.  
36  
b. There is unadequate  
lubrication on the draw  
valve o-rings.  
b. Lubricate properly.  
20  
c. The wrong type of  
lubricant was being used  
(Example: petroleum base  
lubricant).  
c. Use food grade lubricant  
(Example: Taylor Lube  
High Performance).  
18  
11. Excessive mix leakage  
into the rear drip pan.  
a. Worn or missing seal on  
drive shaft.  
a. Replace regularly.  
29  
18  
b. Inadequate lubrication of  
drive shaft.  
b. Follow lubrication  
procedures in “Assembly”.  
c. Bad rear shell bearing.  
c. Call service technician to  
replace rear shell bearing.  
-- -- --  
-- -- --  
18  
d. Drive shaft and beater  
working forward.  
d. Call service technician.  
e. Seal installed inside-out  
on drive shaft.  
e. Install correctly.  
34  
Troubleshooting Guide  
Model H63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PAGE  
REF.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
12. No freezer operation after  
placing unit in the AUTO  
mode.  
a. Unit unplugged.  
a. Plug into wall receptacle.  
-- -- --  
b. Circuit breaker off or  
blown fuse.  
b. Turn circuit breaker on or  
replace fuse.  
-- -- --  
11  
c. Beater motor out on reset.  
c. Clear the tone and reset  
freezer.  
d. Compressor off on high  
pressure cut out.  
d. Clear the tone. Place unit  
in the AUTO mode. If  
problem persists, contact  
service technician.  
15  
e. Water turned off  
(water-cooled units.)  
e. Re-establish water supply.  
-- -- --  
-- -- --  
13. Liquid Crystal Display is  
blank after power switch is  
placed in the ON position.  
a. Unit unplugged.  
a. Plug into wall receptacle.  
b. Circuit breaker off or  
blown fuse.  
b. Turn circuit breaker on or  
replace fuse.  
-- -- --  
-- -- --  
23  
c. Screen intensity out of  
adjustment.  
c. Call service technician to  
adjust.  
14. Product not feeding into  
freezing cylinder.  
a. Inadequate mix in hopper.  
a. Fill hopper with mix.  
b. Mix inlet hole frozen up.  
b. Hopper temperature  
needs adjustment. Call  
service technician.  
-- -- --  
c. Assembled air tubes  
installed incorrectly.  
c. Install in mix inlet hole,  
using end with the hole in  
it. Pin on inner air tube  
must be positioned at the  
bottom of the notch in the  
outer air tube.  
23  
35  
Model H63  
Troubleshooting Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Section 9  
Parts Replacement Schedule  
PART DESCRIPTION  
EVERY 3 MONTHS  
EVERY 6 MONTHS  
ANNUALLY  
QTY.  
Drive Shaft Seal  
X
X
X
X
X
X
X
X
X
1
2
1
1
2
1
2
3
2
1
Scraper Blades  
Freezer Door Gasket  
Front Bearing  
Draw Valve O-Rings  
Torque Rotor Guide Bearing  
Torque Rotor O-Rings  
Inner Air Tube O-Rings  
Outer Air Tube O-Rings  
Double Ended Brush  
Inspect & Replace if  
Necessary  
Minimum  
Minimum  
Minimum  
Minimum  
Minimum  
Black Bristle Brush, 1” x 2”  
White Bristle Brush, 1-1/2” x 2”  
White Bristle Brush, 3” x 7”  
End Brush  
Inspect & Replace if  
Necessary  
1
1
1
1
Inspect & Replace if  
Necessary  
Inspect & Replace if  
Necessary  
Inspect & Replace if  
Necessary  
36  
Parts Replacement Schedule  
Model H63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Section 10  
Parts List  
+ Available Separately  
Model H63  
Parts List  
37  
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+ Available Separately  
Parts List  
Model H63  
38  
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+ Available Separately  
Model H63  
Parts List  
39  
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+ Available Separately  
Parts List  
Model H63  
40  
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+ Available Separately  
051103  
Model H63  
Parts List  
41  
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+ Available Separately  
Parts List  
Model H63  
42  
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+ Available Separately  
Model H63  
Parts List  
43  
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Model H63  
048384--27  
Rev. 11/11  
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Model H63  
048384--33  
Rev. 11/11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H63  
048384--58  
Rev. 11/11  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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