TRENDnet Router TEW 687GA User Manual

Quick Installation Guide  
TEW-687GA  
1.01  
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1. Before You Start  
Package Contents  
ŸTEW-687GA  
ŸCD-ROM (User's Guide)  
ŸMulti-Language Quick Installation Guide  
ŸPower Adapter (12V DC, 0.5A)  
ŸNetwork Cable (0.6m/2ft.)  
System Requirements  
ŸA computer with network adapter installed  
ŸWireless router (e.g. TEW-691GR) or access point (e.g TEW-690AP)  
ŸAn available DHCP Server – wireless routers usually have a built-in DHCP server  
ŸA media device (e.g. Blu-ray player, Internet-ready TV, etc.) or game console with  
an Ethernet port  
ŸWeb Browser: Internet Explorer (6.0 or higher)  
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2. Hardware Installation  
Note:  
1. Wi-Fi Protected Setup (WPS) allows you to quickly connect to your wireless router or  
access point. If you would like to use WPS push button setup, please go directly to  
section 4. Wi-Fi Protected Setup (WPS) Push Button Setup. If your wireless router or  
access point does not support WPS, continue on to step 1.  
2. Do not connect/install the TEW-687GA to your network until instructed to do so. Make  
sure your computer's network adapter settings are set to obtain an IP address  
automatically (see troubleshooting section).  
1. Connect one end of the provided RJ-45 network  
cable to the TEW-687GA's LAN port. Connect  
the other end of the cable to your computer's  
network port. Then boot up your computer.  
2. Connect the Power Adapter to the TEW-687GA  
and then to a power outlet. (EU versions will  
have a power button on the back. Push the  
power button to the “On” position). Wait 30  
seconds for the TEW-687GA to boot up.  
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3. Verify that the following panel lights are on:  
Power, Network Port, and Wireless.  
Wireless (Blue/Blinking)  
Network Port (Blue/Blinking)  
Power (Blue/Solid)  
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3. Configure the TEW-687GA  
1. Open your web browser, type  
and then press Enter.  
2. Enter the User Name and password and then  
click OK. Default Settings:  
User name: admin  
Password: admin  
Note: User name and Password are case  
sensitive.  
3. The Wizard will automatically appear. Click  
Administration Ž Wizard if the Wizard does  
not automatically appear.  
4. Click Next.  
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5. Select DHCP Client to have the TEW-687GA  
automatically obtain an IP address from your  
DHCP server (router).  
If Static IP address is selected you would need  
to configure the following:  
IP address: The assigned IP address should  
match your network. This IP address should  
not be used by any other network device on  
your network.  
Subnet Mask: In most cases, the default  
Subnet Mask (255.255.255.0) should be fine.  
Default Gateway: Enter the IP address of your  
router for the Default Gateway.  
Then click Next.  
Note: It is recommended to manually configure  
the LAN Interface Settings (IP address, Subnet  
Mask, Default Gateway) in case you need to  
access the device in the future. Please write  
down the IP settings for future reference.  
6. Select Manual Setup and then click Next.  
7. Click Scan.  
8. Select a SSID and then click Select. The SSID  
is the wireless network name of your wireless  
network (e.g. wireless router or access point).  
9. Click Next.  
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10. If Encryption is enabled on your wireless  
network (e.g. access point or wireless router)  
the correct Security Mode and Algorithm will  
automatically be selected. Enter the Pass  
Phrase (wireless network password) and then  
click Apply.  
11. Verify that your settings are correct and then  
click Apply.  
12. Click OK.  
13. Wait while your settings are being applied.  
14. Click Export Setting (optional). This saves  
your configuration settings in a file, which can  
be reloaded when needed.  
15. Click Save (optional).  
16. Give the file a name, then click Save.  
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17. Click Exit Wizard.  
Note: Follow the steps below to connect your media device (e.g. Blu-ray player,  
Internet ready TV, etc.) or game console to the TEW-687GA.  
18. Unplug the power adapter and disconnect the  
TEW-687GA from your computer. Place the  
TEW-687GA in your desired location. Please  
refer to the Wireless Tips section for optimal  
placement of the TEW-687GA.  
19. Plug the power adapter of the TEW-687GA  
and connect one end of a network cable to  
the TEW-687GA's LAN port. Connect the  
other end of the cable to your media device  
(e.g. Blu-ray player, Internet ready TV, etc.)  
or game console's network port. Verify that  
the following panel lights are on: Power  
(Blue/Solid), Network Port, (Blue/Blinking),  
and Wireless (Blue/Blinking).  
20. Verify that your media device or game console  
is connected to your network. If the network  
setting on your media device or game console  
is set to obtain an IP address automatically  
(dynamic IP) an IP address will be assigned  
automatically. Please refer to the manual or  
contact your media device or game console's  
technical support for instructions.  
Configuration is complete  
For detailed information regarding the TEW-687GA’s configuration and advanced settings,  
please refer to the Troubleshooting section, User's Guide on the Utility CD-ROM, or  
Register Your Product  
To ensure the highest level of customer service and support, please take a moment to  
register your product Online at: www.trendnet.com/register  
Thank you for choosing TRENDnet  
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4. Wi-Fi Protected Setup (WPS) Push Button Setup  
Note:  
1: Wi-Fi Protected Setup (WPS) allows you to quickly connect to your wireless router or  
access point.  
2: Do not connect/install the TEW-687GA to your network until instructed to do so. Make  
sure your network adapter settings are set to obtain an IP address automatically (see  
troubleshooting section).  
1. Find a location where you would like to place  
the TEW-687GA. The location must be within  
the wireless coverage of your router or access  
point. Please refer to the wireless tips sections  
for additional information.  
2. Connect the Power Adapter to the TEW-687GA  
and then to a power outlet. (EU Versions will  
have a power button on the back. Push the  
power button to the “On” position. ). Wait 30  
seconds for the TEW-687GA to boot up.  
3. Press and hold the WPS button on your  
wireless router or access point for 2 seconds.  
The example shows a TEW-691GR.  
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4. Within 60 seconds press and hold the WPS  
button on the TEW-687GA for 2 seconds. The  
WPS button will start to blink.  
5. Once the WPS button becomes steady blue  
(approximately within 120 seconds), the  
TEW-687GA has been successfully configured.  
6. Connect one end of a network cable to the  
TEW-687GA's LAN port. Connect the other  
end of the network cable to your media device  
or game console's network port. Verify that the  
panel lights are on: Power (Blue/Solid),  
Network Port (1-4) (Blue/Blinking), and  
Wireless (Blue/Blinking).  
7. Verify that your media device or game console  
is connected to your network. If the network  
setting on your game console or media device  
is set to obtain an IP address automatically  
(dynamic IP) an IP address will be assigned  
automatically. Please refer to the manual or  
contact your media device or game console's  
technical support for instructions.  
Configuration is now complete.  
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Troubleshooting  
message says “The page cannot be displayed.” How can I get into the TEW-687GA's web  
configuration page?  
1. Check your hardware settings again by following the instructions in section 2.  
2. Make sure the Network Port and Wireless lights are lit.  
TEW-687GA.  
4. Make sure your network adapter’s TCP/IP settings are set to Obtain an IP address  
automatically (see the steps below).  
Windows 7  
1. Go into the Control Panel, click Network and Internet,  
click Network and Sharing Center, click Change  
Adapter Settings and then right-click the Local Area  
Connection icon and then click Properties.  
2. Click Internet Protocol Version 4(TCP/IPv4)  
and then click Properties. Then click on  
Obtain an IP address automatically.  
Windows Vista  
1. Go into the Control Panel, click Network and Internet,  
click Network and Sharing Center, click Manage  
Network Connections and then right-click the Local  
Area Connection icon and then click Properties.  
2. Click Internet Protocol Version 4(TCP/IPv4)  
and then click Properties. Then click on Obtain  
an IP address automatically.  
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Windows XP/2000  
1. Go into the Control Panel, double-click the Network  
Connections icon and then right-click the Local Area  
Connection icon and then click Properties.  
2. Click Internet Protocol (TCP/IP) and then click  
Properties. Then click on Obtain an IP address  
automatically.  
5. Reset the TEW-687GA. Take a pin or paperclip and press the RESET button for 15  
seconds, then let go. Wait 30 seconds, then type http://TEW-687GA.trendnet or  
2. My Nintendo Wii does not have an Ethernet port. Can I use this with my Wii?  
You will need to install a USB to Ethernet adapter on your Wii. The TRENDnet TU2-ET100  
version 3.0R is compatible with the Wii. Please go to www.trendnet.com for more  
information regarding the TU2-ET100.  
3. I completed all the steps in the quick installation guide, but the TEW-687GA is not  
connecting to my wireless network (e.g. wireless router or access point). What should I do?  
1.Verify that the SSID (Wireless Network Name) matches your wireless router or access point's  
SSID (Wireless Network Name).  
2.Check with your network administrator for security key in order to access a secured wireless  
access point or router. Please refer to the User's Guide for more information regarding  
wireless network security.  
3.Please refer to the Wireless tips section if you continue to have wireless connectivity  
problems.  
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4. I connect the TEW-687GA to my game console, but I am unable to play games online.  
What should I do?  
1. Verify that a computer can get online through the router wirelessly.  
2. Verify that the network setting on your game console is set to obtain an IP address  
automatically (dynamic IP). Please refer to the manual or contact your game console's  
technical support for instructions.  
3. Power cycle the TEW-687GA and your wireless router or wireless access point. Unplug the  
power to the TEW-687GA and your wireless router or wireless access point. Wait 15  
seconds, then plug the power to your wireless router or access point back in. Wait 15  
seconds, then plug the power to your TEW-687GA back in.  
4. Factory reset the TEW-687GA and reconfigure your settings. To reset the TEW- 687GA, take  
a pin or paper clip and press the reset button for 15 seconds, then let go. The reset button is  
located on the bottom of the TEW-687GA. Then type http://TEW-687GA.trendnet or  
section 3 or connect using WPS by following section 4.  
5. I followed the Quick Installation Guide and setup a new password. When I log in to the  
browser configuration an access error message appears. What should I do?  
The default user name and password is admin. When you log in to the browser configuration  
for the first time, make sure to enter admin for user name and password. Do not leave the user  
name field blank. If the password was changed and you don't remember it, you need to reset  
the TEW-687GA. To reset the TEW-687GA, power up the unit and wait 30 seconds for the unit  
to boot up. Then take a pin or paper clip and press the reset button for 15 seconds, then let go.  
The reset button is located on the bottom of the TEW-687GA. Please note that performing a  
reset on the TEW-687GA will erase all settings applied and will revert back to default settings.  
section 3 or connect using WPS by following section 4.  
6. Do I need a gaming console in order to use this device?  
The TEW-687GA is compatible with any Ethernet-enabled device.  
If you still encounter problems or have any questions regarding the TEW-687GA, please contact  
TRENDnet's Technical Support Department.  
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Wireless Tips  
The following are some general wireless tips to help minimize the impact of interference within an  
environment.  
Assign your network a unique SSID  
Do not use anything that would be identifying like “Smith Family Network”. Choose  
something that you would easily identify when searching for available wireless networks.  
Do not turn off the SSID broadcast  
The SSID broadcast is intended to be on and turning it off can cause connectivity issues.  
The preferred method of securing a wireless network is to choose a strong form of encryption  
with a strong and varied encryption key.  
Note: after setting up the SSID, encryption type and encryption key/passphrase, please  
make a note of them for future reference. You will need this information to connect your  
wireless computers to the wireless router/access point.  
Change the channel  
Most wireless access points and routers are defaulted to channel 6. If you have a site survey  
tool that will display the channels you can plan your channel selection around neighboring  
access points to minimize interference from them. If your site survey tool does not display  
the channel try using channels 1 or 11.  
Change the channel bandwidth  
If you are using 802.11n you should be securing the network with WPA2 security.  
Note: Due to Wi-Fi certification considerations if you choose WEP, WPA or WPA2-TKIP  
encryption this device may operate in legacy wireless mode (802.11b/g). You may not get  
802.11n performance as these forms of encryption are not supported by the 802.11n  
specification.  
Avoid stacking hardware on top of each other to prevent overheating issues  
Maintain enough free space around the hardware for good ventilation and airflow. There  
should also be plenty of free space around the antennas to allow the wireless signal to  
propagate. Please also make sure that the wireless hardware is not placed in any type of  
shelving or enclosures.  
There are a number of other environmental factors that can impact the range of wireless  
devices.  
1. Adjust your wireless devices so that the signal is traveling in a straight path, rather than at  
an angle. The more material the signal has to pass through the more signal you will lose.  
2. Keep the number of obstructions to a minimum. Each obstruction can reduce the range of  
a wireless device. Position the wireless devices in a manner that will minimize the amount  
of obstructions between them.  
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3. Building materials can have a large impact on your wireless signal. In an indoor  
environment, try to position the wireless devices so that the signal passes through less  
dense material such as dry wall. Dense materials like metal, solid wood, glass or even  
furniture may block or degrade the signal.  
4. Antenna orientation can also have a large impact on your wireless signal. Use the wireless  
adapter's site survey tool to determine the best antenna orientation for your wireless  
devices.  
5. Interference from devices that produce RF (radio frequency) noise can also impact your  
signal. Position your wireless devices away from anything that generates RF noise, such  
as microwaves, HAM radios, Walkie-Talkies and baby monitors.  
6. Any device operating on the 2.4GHz frequency will cause interference. Devices such as  
2.4GHz cordless phones or other wireless remotes operating on the 2.4GHz frequency  
can potentially drop the wireless signal. Although the phone may not be in use, the base  
can still transmit wireless signals. Move the phone's base station as far away as possible  
from your wireless devices.  
If you are still experiencing low or no signal consider repositioning the wireless devices or installing  
additional access points. The use of higher gain antennas may also provide the necessary  
coverage depending on the environment.  
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