TRENDnet Network Router TEW 413APBO User Manual

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Contents  
1. Introduction............................................................................................................... 4  
2. Safety Notification .................................................................................................... 5  
3. AP Default Settings................................................................................................... 6  
4. Web Management Settings ...................................................................................... 7  
4.1. Primary Setup…………………………………………………………………………….8  
4.2. System…………………………………………………………………………………...12  
4.3. Operating Mode…………………………………………………………………………13  
4.4. Status…………………………………………………………………………………….15  
4.5 Traffic Log………………………………………………………………………………..16  
4.6 Access Control…………………………………………………………………………..17  
4.7 Advanced Wireless……………………………………………………………………...18  
4.8. SNMP INFO……………………………………………………………………………..20  
4.9. Upgrade Firmware……………………………………………………………………...21  
5. Troubleshooting ..................................................................................................... 23  
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1. Introduction  
Thank you for purchasing TRENDnet’s Wireless 802.11g Outdoor AP Bridge.  
This user guide will assist you with the installation procedure.  
The package you have received should contain the following items:  
For TEW-412APBO  
TEW-412APBO  
User’s Guide CD-ROM  
Quick Installation Guide  
POE Host & Power Cord  
Mounting Kit  
Cat.5 Ethernet Cable (1.5m/5ft.)  
For TEW-413APBO  
TEW-412APBO  
User’s Guide CD-ROM  
Quick Installation Guide  
POE Host & Power Cord  
N-type Male to N-type Male Cable (2meters)  
Mounting Kit  
Cat.5 Ethernet Cable (1.5m/5ft.)  
Note: if anything is missing, please contact your vendor  
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2. Safety Notification  
This device should be professionally installed; the installer shall be responsible for ensuring that the  
proper antenna is employed without exceeding local regulation.  
Your Wireless AP should be placed in a safe and secure location. To ensure proper operation, please  
keep the unit away from water and other damaging elements. Please read the user manual thoroughly  
before you install the device. The device should only be repaired by authorized and qualified  
personnel.  
Please do not try to open or repair the device yourself.  
Do not place the device in a damp or humid location, i.e. a bathroom.  
The device should be placed in a sheltered and non-slip location within a temperature range of  
5°~40°C.  
Please do not expose the device to direct sunlight or other heat sources. The housing and  
electronic components may be damaged by direct sunlight or heat sources.  
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3. AP Default Settings  
The default settings are shown following.  
User  
admin  
Password  
admin  
AP IP Address  
AP Subnet Mask  
RF ESSID  
11g RF Channel  
Mode  
192.168.1.250  
255.255.255.0  
ap11g  
6
11b+g  
Encryption  
Disabled  
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4. Web Management Settings  
TURN ON POWER SUPPLY  
Quick power cycle can caused system corruption. When power on, be careful not to shut down in  
about 5 seconds, because data is writing to the flash.  
START UP & LOGIN  
In order to configure the outdoor Wireless 11g AP, you must use your web browser and manually input  
http://192.168.1.250 into the Address box and press Enter. The Main Page will appear.  
To start configure the outdoor Wireless 11g AP, you must login as “admin” in the User Name box.  
And input password “admin” on the password section.  
Once you have logged-in as administrator, it is a good idea to change the administrator password to  
ensure a secure protection to the outdoor Wireless 11g AP. The Security Settings section described  
later in this manual describes how to change the password.  
Once you have input the correct password and logged-in, the screen will change to the Setup page  
screen.  
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4.1. Primary Setup  
MAKE CORRECT NETWORK SETTINGS OF YOUR COMPUTER  
To change the configuration, use Internet Explorer (IE) or Netscape Communicator to connect the  
WEB management 192.168.1.250.  
Primary Setup  
This screen contains all of the AP's basic setup functions.  
.
Most users will be able to configure the AP and get it working properly using the settings on this  
screen.  
LAN IP Address and Subnet Mask: This is the AP's IP Address and Subnet Mask as seen on the  
internal LAN. The default value is 192.168.1.250 for IP Address and 255.255.255.0 for Subnet Mask.  
Wireless: This section provide the Wireless Network settings for your WLAN  
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Wireless Settings  
SSID: The service set identifier ( SSID ) or network name. It is case sensitive and must not exceed 32  
characters, which may be any keyboard character. You shall have selected the same SSID for all the  
APs that will be communicating with mobile wireless stations.  
Channel: Select the appropriate channel from the list provided to correspond with your network  
settings. You shall assign a different channel for each AP to avoid signal interference.  
Security: There are 3 types of security to be selected. To secure your Wireless Networks, it’s strongly  
recommended to enable this feature.  
-WEP  
Make sure that all wireless devices on your network are using the same encryption level and  
key. WEP keys must consist of the letters "A" through "F" and the numbers "0" through "9."  
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Important Notice  
In order to make right use of WPA, please ensure that your current Wireless Adapter’s driver, and  
Wireless Utility can support it, WPA needs 802.1x authentication (when RADIUS mode is chosen),  
though the Operating System must also support 802.1x protocol. For Microsoft’s OS family, only  
Windows XP has incorporated this by default. The rest of the OS must installed 3er party’s client  
software such as Funk ODySSey.  
-WPA-Preshared key  
There are two encryption options for WPA Pre-Shared Key, TKIP and AES. TKIP stands for  
Temporal Key Integrity Protocol. TKIP utilizes a stronger encryption method and incorporates  
Message Integrity Code (MIC) to provide protection against hackers. AES stands for Advanced  
Encryption System, which utilizes a symmetric 128-Bit block data encryption.  
To use WPA Pre-Shared Key, enter a password in the WPA Shared Key field between 8 and 63  
characters long. You may also enter a Group Key Renewal Interval time between 0 and 99,999  
seconds.  
WPA  
Algorithms  
Please choose your algorithms method. You can select  
between TKIP or AES.  
WPA Shared Please input the Pre-Shared Key. The key should be 8  
Key  
characters or 63 characters in alphanumeric.  
Group Key Please input the period of renewal time. The default selection  
Renewal  
is 300 seconds.  
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-WPA RADIUS  
WPA RADIUS uses an external RADIUS server to perform user authentication. To use WPA  
RADIUS, enter the IP address of the RADIUS server, the RADIUS Port (default is 1812) and  
the shared secret from the RADIUS server.  
WPA  
Algorithms  
Please choose your algorithms method. You can select  
between TKIP or AES.  
Radius  
Please input your RADIUS Server IP address.  
Server  
Address  
RADIUS  
Server Port  
RADIUS  
Shared Key  
Please input the Authentication port of your RADIUS server.  
The default port being used is 1812  
The RADIUS server will accept the authentication if both  
Shared Key matched.  
Group Key Please input the period of renewal time. The default selection  
Renewal  
is 300 seconds.  
* Click Apply to save your settings.  
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4.2. System  
AP Password: Changing the password for the AP is as easy as typing the password into the Enter  
New Password field. Then, type it again into the Re-enter to confirm.  
* Click the Apply button to save the setting.  
Use the default password when you first open the configuration pages, after you have configured  
these settings, you should set a new password for the AP (using the Password screen). This will  
increase security, protecting the AP from unauthorized changes.  
Restore Factory Defaults: Click the Yes button to reset all configuration settings to factory default  
values. Note: Any settings you have saved will be lost when the default settings are restored. Click the  
No button to disable the Restore Factory Defaults feature.  
Click the Apply button to save the setting.  
Backup/Restore Setting: Click Backup to store the Access Point’s configuration on your local PC.  
Click Restore to restore Access Point’s configuration from your local PC  
* Check all the settings and click Apply to save them.  
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4.3. Operating Mode  
Access Point: This mode provides access for wireless stations to wired LANs and from wired LANs  
to wireless stations.  
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Important  
Both units must be selected as AP Repeater mode in order to establish the Wireless link  
communication. The remote AP MAC address to be filled at this selection should be the LAN MAC  
address that is displaying at the Operating Mode’s web pages  
AP Repeater: This mode allows the AP to keep the AP function role and at the same time performing  
a communication with other 802.11g AP to establish and extend your Wireless Network cover. Please  
enter the Remote Access Point’s MAC address to enable this feature.  
Wireless Bridge: This mode allows the connection of one or more remote LANs with a central LAN.  
* Click Apply to save your settings.  
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4.4. Status  
This screen displays the IEEE 802.11g AP's current status and settings. This information is read-only.  
This page will auto re-flash every 5 seconds to keep most update information.  
LAN section will be displaying all information related on AP, such as the IP address and the current  
configuration type.  
Wireless section will be displaying information related on the Wireless interface, such as SSID,  
Channel, Encryption and statistics of network traffic.  
*Click the Refresh button to refresh the AP's status and settings.  
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4.5 Traffic Log  
Traffic Log: The AP can keep logs of all incoming or outgoing traffic for your network traffic. This  
feature is disabled by default. To keep activity logs, select Enable.  
To keep a permanent record of activity logs as a file on your PC’s hard drive, Log viewer software  
must be used. In the Send Log to field, enter the fixed IP address of the PC running the Log viewer  
software. The AP will send updated logs to that PC.  
To see a temporary log of the AP’s most recent traffic, click the View Log button..  
Click the Apply button to save the setting.  
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4.6 Access Control  
Access Control: This function will allow administrator to have access control by enter MAC address  
of client stations. When Enable this function, two new options will show up.  
Depend on the filtering propose, it can be selected to Deny or Allow.  
Fill the client stations MAC list to complete the configuration. The table could store up to 40 different  
MAC addresses. Please follow the format that it required when an address is input.  
* Click Apply to save your settings.  
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4.7 Advanced Wireless  
Authentication Type:  
Auto: Auto is the default authentication algorithm. It will change its authentication type  
automatically to fulfill client’s requirement.  
Open System: Open System authentication is not required to be successful while a client may  
decline to authenticate with any particular other client.  
Shared Key: Shared Key is only available if the WEP option is implemented. Shared Key  
authentication supports authentication of clients as either a member of those who know a shared  
secret key or a member of those who do not. IEEE 802.11 Shared Key authentication accomplishes  
this without the need to transmit the secret key in clear. Requiring the use of the WEP privacy  
mechanism.  
Transmission Rate: The rate of data transmission should be set depending on the speed of your  
wireless network. You can select from a range of transmission speeds, or you can select AUTO to  
have the AP automatically use the fastest possible data rate and enable the Auto-Fallback feature.  
Auto-Fallback will negotiate the best possible connection speed between the AP and a wireless client.  
The default setting is AUTO.  
Beacon Interval: The Beacon Interval value indicates the frequency interval of the beacon. Enter a  
value between 20 and 1000. A beacon is a packet broadcast by the AP to synchronize the wireless  
network. The default value is 100.  
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RTS Threshold: This value should remain at its default setting of 2346. Should you encounter  
inconsistent data flow, only minor modifications are recommended. If a network packet is smaller than  
the preset RTS threshold size, the RTS/CTS mechanism will not be enabled. The AP sends Request  
to Send (RTS) frames to a particular receiving station and negotiates the sending of a data frame.  
After receiving an RTS, the wireless station responds with a Clear to Send (CTS) frame to  
acknowledge the right to begin transmission.  
Fragmentation Threshold: This value specifies the maximum size for a packet before data is  
fragmented into multiple packets. It should remain at its default setting of 2346. If you experience a  
high packet error rate, you may slightly increase the Fragmentation Threshold. Setting the  
Fragmentation Threshold too low may result in poor network performance. Only minor modifications of  
this value are recommended.  
DTIM Interval: This value indicates the interval of the Delivery Traffic Indication Message (DTIM). A  
DTIM field is a countdown field informing clients of the next window for listening to broadcast and  
multicast messages. When the Access Point has buffered broadcast or multicast messages for  
associated clients, it sends the next DTIM with a DTIM Interval value.  
Access Point Clients hear the beacons and awaken to receive the broadcast and multicast messages.  
* Click Apply to save your settings.  
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4.8. SNMP INFO  
SNMP INFO: The SNMP screen allows you to customize the Simple Network Management Protocol  
(SNMP) settings. SNMP is a popular network monitoring and management protocol.  
SNMPv2c  
To enable the SNMP support feature,  
select Enable. Otherwise, select Disable.  
Identification  
Contact  
In the contact field, enter contact  
information for the AP.  
Unit Name In the Unit Name and description field,  
and  
enter the name of the AP or AP  
description description.  
Physical  
In the Physical Location field, specify the  
Location area or location where the AP resides.  
SNMP Community public  
You may change the SNMP Community’s  
name from its default, public. Then  
configure the community’s access as  
either Read-Only or Read-Write.  
private  
You may change the SNMP Community’s  
name from its default, public. Then  
configure the community’s access as  
either Read-Only or Read-Write.  
Click Apply to save your settings.  
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4.9. Upgrade Firmware  
To perform the firmware upgrade action, please go to the System section.  
Firmware Upgrade: Click the Firmware Upgrade button to load new firmware onto the AP. If the AP  
is not experiencing difficulties, then there is no need to download a more recent firmware version,  
unless that version has a new feature that you want to use.  
Note: When you upgrade the AP’s firmware, you may lose its configuration settings, so make  
sure you write down the AP’s settings before you upgrade its firmware.  
To upgrade the AP’s firmware:  
1. Download the firmware upgrade file from the internet.  
2. Extract the firmware upgrade file.  
3. Click the Firmware Upgrade button.  
4. On the Firmware Upgrade screen, click the Browse button to find the firmware upgrade file.  
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5. Double-click the firmware upgrade file.  
6. Click the Upgrade button, and follow the on-screen instructions.  
Note: Do not power off the AP or press the Reset button while the firmware is being upgraded.  
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5. Troubleshooting  
Basic Functions  
My Wireless AP will not turn on. No LED’s light up.  
Cause:  
The power is not connected.  
Resolution:  
Connect the PoE adapter to your AP and plug it into the power outlet.  
Note: Only use the PoE adapter provided with your AP. Using any other adapter may damage your AP.  
LAN Connection Problems I can’t access my AP.  
Cause:  
The unit is not powered on.  
There is not a network connection.  
The computer you are using does not have a compatible IP Address.  
Resolution:  
Make sure your AP is powered on.  
Make sure that your computer has a compatible IP Address. Be sure that the IP Address used on  
your computer is set to the same subnet as the AP. For example, if the AP is set to 192.168.1.250,  
change the IP address of your computer to 192.168.1.15 or another unique IP Address that  
corresponds to the 192.168.1.X subnet.  
Use the Reset button located on the rear of the AP to revert to the default  
settings.  
I can’t connect to other computers on my LAN.  
Cause:  
The IP Addresses of the computers are not set correctly.  
Network cables are not connected properly.  
Windows network settings are not set correctly.  
Resolution:  
Make sure that each computer has a unique IP Address. And the IP must be in the same subnet as  
the AP.  
Make sure that the Link LED is on. If it is not, try a different network cable.  
Check each computer for correct network settings.  
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Wireless Troubleshooting  
I can’t access the Wireless AP from a wireless network card  
Cause:  
Out of range.  
IP Address is not set correctly.  
Resolution:  
Make sure that the Mode, SSID, Channel and encryption settings are set the same on each  
wireless adapter.  
Make sure that your computer is within range and free from any strong electrical devices that may  
cause interference.  
Check your IP Address to make sure that it is compatible with the Wireless AP.  
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Limited Warranty  
TRENDware warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the  
date of purchase.  
Wireless Products – 3 Years Warranty  
If a product does not operate as warranted above during the applicable warranty period, TRENDware shall, at its option and expense, repair the defective  
product or part, deliver to customer an equivalent product or part to replace the defective item, or refund to customer the purchase price paid for the  
defective product. All products that are replaced will become the property of TRENDware. Replacement products may be new or reconditioned.  
TRENDware shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any  
products returned to TRENDware pursuant to any warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This  
warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or  
improper use (iii) the product was subject to conditions more severe than those specified in the manual.  
Warranty service may be obtained by contacting TRENDware office within the applicable warranty period for a Return Material Authorization (RMA)  
number, accompanied by a copy of the dated proof of the purchase. Products returned to TRENDware must be pre-authorized by TRENDware with RMA  
number marked on the outside of the package, and sent prepaid, insured and packaged appropriately for safe shipment.  
WARRANTIES EXCLUSIVE: IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY  
SHALL BE, AT TRENDWARE’S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND  
ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR  
OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDWARE NEITHER  
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,  
INSTALLATION MAINTENANCE OR USE OF TRENDWARE’S PRODUCTS.  
TRENDWARE SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT  
IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER  
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE  
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDWARE ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY  
LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,  
OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE,  
OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,  
FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND  
OF THE PURCHASE PRICE PAID, AT TRENDWARE’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF  
ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
Governing Law: This Limited Warranty shall be governed by the laws of the state of California.  
Technical Support  
You can find the most recent driver/firmware/software and user documentations on the  
TRENDware website. TRENDware provides FREE technical support for all customers for  
the duration of the warranty period on this product.  
TRENDware Technical Support  
Tel: +1-310-626-6252  
Fax: +1-310-626-6267  
E-mail: support@trendware.com  
Monday ~ Friday, 7:30AM ~ 6:00PM Pacific Standard Time  
(Except holidays)  
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