Tally Genicom Printer T9220 User Manual

T9220  
User Guide  
Laser Printer  
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CONTENTS  
Chapter 1: INTRODUCTION  
Special Features .................................................. 1.2  
Printer Components ............................................. 1.5  
Front View ..................................................... 1.5  
Chapter 2: SETTING UP YOUR PRINTER  
Loading Paper ..................................................... 2.6  
For Network Printing ...................................... 2.12  
Changing the Display Language ............................ 2.14  
Installing Printer Software ................................... 2.15  
Printer Driver Features ................................... 2.16  
Installing Printer Software in Windows .............. 2.17  
Chapter 3: USING THE CONTROL PANEL  
Understanding the Control Panel ............................ 3.2  
Display .......................................................... 3.2  
Buttons ......................................................... 3.3  
Using Control Panel Menus .................................... 3.5  
Accessing Control Panel Menus ......................... 3.5  
Overview of Control Panel Menus ...................... 3.6  
Information Menu ........................................... 3.7  
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Paper Menu .................................................... 3.7  
Layout Menu ................................................. 3.10  
Graphics Menu .............................................. 3.12  
Printer Menu ................................................. 3.13  
Setup Menu .................................................. 3.13  
PCL Menu ..................................................... 3.16  
PostScript Menu ............................................ 3.17  
EPSON Menu ................................................. 3.18  
Chapter 4: USING PRINT MATERIALS  
Choosing Paper and Other Materials ....................... 4.2  
Sizes and Capacities ........................................ 4.3  
Selecting the Output Location ................................ 4.5  
Printing to the Top Output Tray (Face down) ...... 4.5  
Printing to the Rear Output Tray (Face up) ......... 4.6  
Loading Paper ..................................................... 4.7  
Using the Manual Feed Mode ........................... 4.12  
Printing on Envelopes .......................................... 4.14  
Printing on Labels ............................................... 4.17  
Printing on Transparencies ................................... 4.19  
Printing on Preprinted Paper ................................. 4.21  
Printing a Document ............................................ 5.2  
Using Help ..................................................... 5.6  
Setting Paper Properties ....................................... 5.7  
on One Sheet of Paper (N-Up Printing) .................. 5.13  
Printing the Reduced or Enlarged Document ........... 5.14  
Fitting Your Document to a Selected Paper Size ...... 5.15  
Printing Posters .................................................. 5.16  
Printing Booklets ................................................ 5.17  
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Using Watermarks .............................................. 5.18  
Using an Existing Watermark ........................... 5.18  
Creating a Watermark .................................... 5.19  
Editing a Watermark ...................................... 5.20  
Deleting a Watermark .................................... 5.20  
Using Overlays ................................................... 5.21  
What is an Overlay? ....................................... 5.21  
Using a Page Overlay ..................................... 5.23  
Deleting a Page Overlay ................................. 5.24  
Setting Graphic Properties ................................... 5.25  
Chapter 6: MAINTAINING YOUR PRINTER  
Printing a Configuration Page ................................ 6.2  
Maintaining the Toner Cartridge ............................. 6.3  
Checking the Toner Remains ............................ 6.4  
Redistributing Toner ........................................ 6.4  
Cleaning the Printer ............................................. 6.7  
Cleaning the Outside ....................................... 6.7  
Cleaning the Inside ......................................... 6.7  
Chapter 7: SOLVING PROBLEMS  
Solving General Printing Problems .......................... 7.3  
Clearing Paper Jams ............................................. 7.7  
In the Paper Feed Area .................................... 7.7  
Around the Toner Cartridge ............................. 7.10  
Tips for Avoiding Paper Jams ........................... 7.14  
Printing Errors ............................................... 7.23  
Troubleshooting PS Errors .................................... 7.24  
Common Linux Problems ..................................... 7.25  
Common DOS Problem ........................................ 7.27  
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Appendix A: USING YOUR PRINTER WITH A  
MACINTOSH  
Creating a Desktop Printer for the GDI Driver ..... A.4  
Creating a Desktop Printer for the PS Driver ....... A.4  
Printing a Document ............................................ A.6  
Appendix B: USING WINDOWS POSTSCRIPT DRIVER  
Installing PPD Files .............................................. B.2  
Reinstalling the PS Driver (Windows 2000/XP) .... B.4  
Uninstalling the PS Driver ................................ B.5  
Using PS Printer Driver Features ............................ B.6  
Installing the Printer Driver ................................... C.2  
System Requirements ..................................... C.2  
Changing the Printer Connection Method ............ C.6  
Uninstalling the Printer Driver ........................... C.7  
Using the Configuration Tool ................................. C.8  
Appendix D: PRINTING FROM DOS APPLICATIONS  
Installing the Remote Control Panel ........................ D.2  
Uninstalling the Remote Control Panel ............... D.3  
Selecting Print Settings ........................................ D.4  
Starting the Remote Control Panel .................... D.4  
Using the Remote Control Panel Tabs ................ D.5  
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Appendix E: USING YOUR PRINTER ON A NETWORK  
In Windows 9x/Me .......................................... E.3  
In Windows NT 4.0/2000/XP ............................ E.4  
Setting Up a Network-Connected Printer ................. E.5  
Configuring Network Parameters on the  
Appendix F: INSTALLING PRINTER OPTIONS  
Installing Memory, Barcode and PostScript DIMMs ... F.3  
Removing the Memory or PS/Barcode DIMM ....... F.6  
Installing a Network or Serial Interface Card ........... F.6  
Appendix G: SPECIFICATIONS  
Printer Specifications ............................................ G.2  
Paper Specifications ............................................. G.3  
Overview ....................................................... G.3  
Supported Sizes of Paper ................................. G.4  
Guidelines for Using Paper ............................... G.5  
Paper Specifications ........................................ G.6  
Paper Output Capacity ..................................... G.6  
Printer and Paper Storage Environment ............. G.7  
Envelopes ...................................................... G.8  
Labels ......................................................... G.10  
Transparencies ............................................. G.10  
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Environmental and Safety Consideration  
Laser Safety Statement  
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,  
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a  
Class I laser product conforming to the requirements of IEC 825.  
Class I laser products are not considered to be hazardous. The laser system and  
printer are designed so there is never any human access to laser radiation above a  
Class I level during normal operation, user maintenance, or prescribed service  
condition.  
WARNING  
Never operate or service the printer with the protective cover removed from Laser/  
Scanner assembly. The reflected beam, although invisible, can damage your eyes.  
When using this product, these basic safety precautions should always be followed to  
reduce risk of fire, electric shock, and injury to persons:  
vii  
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Ozone Safety  
During normal operation, this machine produces ozone. The  
ozone produced does not present a hazard to the operator.  
However, it is advisable that the machine be operated in a well  
ventilated area.  
If you need additional information about ozone, please contact to  
Tally direct.  
Power Saver  
This printer contains advanced energy conservation technology  
that reduces power consumption when it is not in active use.  
When the printer does not receive data for an extended period  
of time, power consumption is automatically lowered.  
The energy star emblem does not represent EPA endorsement  
of any product or service.  
Recycling  
Please recycle or dispose of the packaging material for this  
product in an environmentally responsible manner.  
Radio Frequency Emissions  
FCC regulations  
This device has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
1. Reposition the receiving antenna.  
2. Increase the separation between the equipment and receiver.  
3. Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
4. Consult the dealer or an experienced radio/TV technician for help.  
CAUTION: Changes or modifications not expressly approved by the manufacturer  
responsible for compliance could void the user’s authority to operate the equipment.  
viii  
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Canadian Radio Interference Regulations  
This digital apparatus does not exceed the Class B limits for radio noise emissions  
from digital apparatus as set out in the interference-causing equipment standard  
entitled “Digital Apparatus, ICES-003 of the Industry and Science Canada.  
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux  
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:  
“Appareils Numériques, ICES-003 édictée par l’Industrie et Sciences Canada.  
United States of America  
Federal Communications Commission (FCC)  
Intentional emitter per FCC Part 15  
Low power, Radio LAN type devices (radio frequency (RF) wireless communication  
devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer  
system. This section is only applicable if these devices are present. Refer to the  
system label to verify the presence of wireless devices.  
Wireless devices that may be in your system are only qualified for use in the United  
States of America if an FCC ID number is on the system label.  
The FCC has set a general guideline of 20 cm (8 inches) separation between the  
device and the body, for use of a wireless device near the body (this does not include  
extremities). This device should be used more than 20 cm (8 inches) from the body  
when wireless devices are on. The power output of the wireless device (or devices),  
which may be embedded in your printer, is well below the RF exposure limits as set  
by the FCC.  
This transmitter must not be collocated or operation in conjunction with any other  
antenna or transmitter.  
Operation of this device is subject to the following two conditions:(1) This device may  
not cause harmful interference, and(2) this device must accept any interference  
received, including interference that may cause undesired operation of the device.  
Wireless devices are not user serviceable. Do not modify them in any  
way. Modification to a wireless device will void the authorization to use  
it. Contact manufacturer for service.  
FCC Statement for Wireless LAN use:  
“While installing and operating this transmitter and antenna combination  
the radio frequency exposure limit of 1mW/cm2 may be exceeded at  
distances close to the antenna installed. Therefore, the user must  
maintain a minimum distance of 20cm from the antenna at all times.  
This device can not be colocated with another transmitter and  
transmitting antenna.”  
ix  
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Declaration of Conformity (European Countries)  
Approvals and Certifications  
The CE marking applied to this product symbolises Tally Electronics  
Co., Ltd. Declaration of Conformity with the following applicable 93/  
68/EEC Directives of the European Union as of the dates indicated:  
January 1, 1995: Council Directive 73/23/EEC Approximation of the  
laws of the member states related to low voltage equipment.  
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the  
laws of the Member States related to electromagnetic compatibility.  
March 9, 1999: Council Directive 1999/5/EC on radio equipment and  
telecommunications terminal equipment and the mutual recognition of their  
conformity.  
A full declaration, defining the relevant Directives and referenced standards can be  
obtained from your Tally representative.  
EC Certification  
Certification to 1999/5/EC Radio Equipment & Telecommunications  
Terminal Equipment Directive (FAX)  
This Tally product has been self-certified by Tally for pan-European single terminal  
connection to the analogue public switched telephone network (PSTN) in accordance  
with Directive 1999/5/EC. The product has been designed to work with the national  
PSTNs and compatible PBXs of the European countries:  
In the event of problems, you should contact the Euro QA Lab of Tally Computer-  
drucker GmbH in the first instance.  
The product has been tested against TBR21 and/or TBR 38. To assist in the use and  
application of terminal equipment which complies with this standard, the European  
Telecommunication Standards Institute (ETSI) has issued an advisory document (EG  
201 121) which contains notes and additional requirements to ensure network  
compatibility of TBR21 terminals. The product has been designed against, and is fully  
compliant with, all of the relevant advisory notes contained in this document.  
European Radio Approval Information  
(for products fitted with EU-approved radio devices)  
This Product is a printer; low power, Radio LAN type devices (radio frequency (RF)  
wireless communication devices), operating in the 2.4 GHz band, may be present  
(embedded) in your printer system which is intended for home or office use. This  
section is only applicable if these devices are present. Refer to the system label to  
verify the presence of wireless devices.  
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Wireless devices that may be in your system are only qualified for use in the  
European Union or associated areas if a CE mark with a Notified Body  
Registration Number and the Alert Symbol is on the system label.  
The power output of the wireless device or devices that may be embedded in you  
printer is well below the RF exposure limits as set by the European Commission  
through the R&TTE directive.  
European States qualified under wireless approvals:  
EU  
Austria, Belgium, Denmark, Finland, France (with frequency  
restrictions), Germany, Greece, Ireland, Italy, Luxembourg,  
The Netherlands, Portugal, Spain, Sweden and the United  
Accept EU  
Iceland, Liechtenstein, Norway and Switzerland  
European States with restrictions on use:  
EU  
In France, the frequency range is restricted to 2446.5-2483.5 MHz  
for devices above 10 mW transmitting power such as wireless  
Accept EU  
No limitations at this time.  
Regulatory Compliance Statements  
Wireless Guidance  
Low power, Radio LAN type devices (radio frequency (RF) wireless communication  
devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer  
system. The following section is a general overview of considerations while operating  
a wireless device.  
Additional limitations, cautions, and concerns for specific countries are listed in the  
specific country sections (or country group sections). The wireless devices in your  
system are only qualified for use in the countries identified by the Radio Approval  
Marks on the system rating label. If the country you will be using the wireless device  
in, is not listed, please contact your local Radio Approval agency for requirements.  
Wireless devices are closely regulated and use may not be allowed.  
The power output of the wireless device or devices that may be embedded in your  
printer is well below the RF exposure limits as known at this time. Because the  
wireless devices (which may be embedded into your printer) emit less energy than is  
allowed in radio frequency safety standards and recommendations, manufacturer  
believes these devices are safe for use. Regardless of the power levels, care should  
be taken to minimize human contact during normal operation.  
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As a general guideline, a separation of 20 cm (8 inches) between the wireless device  
and the body, for use of a wireless device near the body (this does not include  
extremities) is typical. This device should be used more than 20 cm (8 inches) from  
the body when wireless devices are on and transmitting.  
This transmitter must not be collocated or operation in conjunction with any other  
antenna or transmitter.  
Some circumstances require restrictions n wireless devices. Examples of common  
restrictions are listed below:  
Radio frequency wireless communication can interfere with equipment  
on commercial aircraft. Current aviation regulations require wireless  
devices to be turned off while traveling in an airplane. 802.11B (also  
known as wireless Ethernet) and Bluetooth communication devices are  
examples of devices that provide wireless communication.  
In environments where the risk of interference to other devices or  
services is harmful or perceived as harmful, the option to use a wireless  
device may be restricted or eliminated. Airports, Hospitals, and Oxygen  
or flammable gas laden atmospheres are limited examples where use of  
wireless devices may be restricted or eliminated. When in environments  
where you are uncertain of the sanction to use wireless devices, ask the  
applicable authority for authorization prior to use or turning on the  
wireless device.  
Every country has different restrictions on the use of wireless devices.  
Since your system is equipped with a wireless device, when traveling  
between countries with your system, check with the local Radio Approval  
authorities prior to any move or trip for any restrictions on the use of a  
wireless device in the destination country.  
If your system came equipped with an internal embedded wireless  
device, do not operate the wireless device unless all covers and shields  
are in place and the system is fully assembled.  
Wireless devices are not user serviceable. Do not modify them in any  
way. Modification to a wireless device will void the authorization to use  
it. Please contact manufacturer for service.  
Only use drivers approved for the country in which the device will be  
used. See the manufacturer System Restoration Kit, or contact  
manufacturer Technical Support for additional information.  
WARNING  
Do not disassemble the printer. Doing so may give you an electric shock.  
If you continuously print many pages, the surface of the output tray may become  
hot. Be careful not to touch the surface, especially for children.  
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INTRODUCTION  
1
Congratulations on the purchase of your printer!  
This chapter includes:  
• Special Features  
• Printer Components  
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Special Features  
the print quality, giving you a competitive edge. You can:  
Print with excellent quality and high speed  
• You can print at 1200 dots per inch (dpi). See page 5.25.  
• Your printer prints 21 pages-per-minute (Letter size), 20  
pages-per-minute (A4 size).  
Handle paper flexibly  
• A 100-sheet Multi-Purpose Tray supports letterheads,  
envelopes, labels, transparencies, custom-sized materials,  
postcards, and heavy paper.  
Standard 500-sheet input tray (Tray1) and optional 500-  
sheet input tray (Tray2) supports many standard sizes of  
paper.  
Two output tray; select either the top output (face-down)  
or the rear output tray (face-up) for the most convenient  
access.  
Straight-through paper path capability from the  
Multi-Purpose Tray to the rear output tray.  
Create professional documents  
• You can customise your documents using Watermarks, such  
as “Confidential.See page 5.18.  
9
8
• Print Booklets. This feature enables you to easily print the  
pages required to create books. Once printed, all you have to  
do is to fold and staple the pages.  
• Print Posters. The text and pictures of each page of your  
document are magnified and printed across the selected  
sheet of paper. After the document has printed, trim off the  
white edges of each sheet. Tape the sheets together to form a  
poster.  
Save your time and money  
• This printer allows you to use Toner Save mode to save  
toner. See page 5.9.  
1.2  
INTRODUCTION  
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• You can print on both sides of the paper to save paper  
• You can print multiple pages on one single sheet of paper to  
1
save paper (N-Up printing). See page 5.13.  
• Preprinted forms and letterheads can be printed on plain  
paper. See “Using Overlays” on page 5.21.  
• This printer automatically conserves electricity by  
substantially reducing power consumption when not printing.  
• This printer meets Energy Star guidelines for energy  
efficiency.  
Expand the printer capacity  
• This printer has 16 MB of memory which can be expanded to  
80 MB.  
• An optional PostScript 3 Emulation* (PS) DIMM adds PS  
printing.  
• An optional Serial interface card allows you to use the serial  
connection.  
Network interface enables network printing. You can add  
the optional network interface card to printer.  
• Optional PostScript module with integrated Barcode function  
• Optional Barcode module  
* POSTSCRIPT 3 EMULATION  
IPS-PRINT_Printer language Emulation© Copyright  
1995-2003, Oak Technology, Inc., All rights reserved  
* 136 PS3 fonts  
Contains UFST and MicroType from Agfa Monotype  
Corporation.  
INTRODUCTION 1.3  
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Print in various environments  
• You can print in Windows 95/98/Me/NT 4.0/2000/XP.  
• Your printer is compatible with Linux and Macintosh.  
• Your printer comes with both the Parallel and USB  
interfaces.  
1.4  
INTRODUCTION  
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Printer Components  
1
Front View  
Top output tray  
(Face down)  
Control Panel  
Output Support  
(see page 3.2)  
Top Cover  
Toner cartridge  
Multi-Purpose Tray  
Tray1  
(500-sheet paper feeder)  
Control board cover  
(needed to access the  
control board to install  
printer options)  
Optional Tray2  
(500-sheet paper  
feeder:Option)  
Paper level indicator  
INTRODUCTION 1.5  
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Rear View  
Power switch  
Wireless network  
antenna port  
(Option)  
Network port  
(Option)  
USB port  
Rear output tray  
(Face up)  
Parallel port  
Power  
receptacle  
Optional Tray2  
cable connector  
1.6  
INTRODUCTION  
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SETTING UP YOUR PRINTER  
2
your printer.  
This chapter includes:  
• Unpacking  
• Installing the Toner Cartridge  
• Loading Paper  
• Connecting a Printer Cable  
• Turning the Printer On  
• Printing a Demo Page  
• Changing the Display Language  
• Installing Printer Software  
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Unpacking  
1 Remove the Printer and all accessories from the packing  
carton. Make sure that the printer has been packed with the  
following items:  
Toner Cartridge  
Power Cord  
CD-ROM  
Setup Guide  
NOTES:  
• If any items are missing or damaged, notify your dealer  
immediately.  
• Components may differ from one country to another.  
• The CD-ROM contains the printer driver, the User’s Guide and the  
Adobe Acrobat Reader programme.  
2 Carefully remove all of the packing tapes from the printer.  
2.2  
SETTING UP YOUR PRINTER  
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3 Pull the paper tray out of the printer. Remove the packing  
tapes from the tray.  
2
Selecting a Location  
Select a level, stable place with adequate space for air  
circulation. Allow extra space for opening covers and trays.  
The area should be well-ventilated and away from direct  
sunlight or sources of heat, cold, and humidity. Do not set the  
printer close to the edge of your desk or table.  
Clearance Space  
Front: 482.6 mm  
(enough space so that  
trays can be removed)  
Back: 320 mm (enough  
space to allow opening  
of the rear cover)  
Right: 100 mm  
Left: 100 mm (enough  
space for ventilation)  
SETTING UP YOUR PRINTER 2.3  
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Installing the Toner Cartridge  
1 Open the top cover. Pull up on the handle to open the cover.  
2 Remove the toner cartridge from its bag.  
Don’t use a knife or other sharp objects as they might  
scratch the drum of the cartridge.  
3 Locate the sealing tape at the end of the toner cartridge.  
Carefully pull the tape completely out of the cartridge and  
discard it.  
NOTE:  
• The sealing tape should be longer than 550 mm when correctly  
removed.  
• Holding the toner cartridge, pull the sealing tape straight to  
remove it from the cartridge. Be careful not to cut the tape. If  
this happens, you cannot use the toner cartridge  
2.4  
SETTING UP YOUR PRINTER  
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4 Gently shake the cartridge from side to side to distribute  
the toner evenly inside the cartridge.  
2
CAUTIONS:  
To prevent damage, do not expose the toner cartridge to light for  
more than a few minutes. Cover it with a piece of paper, if left  
exposed for more than a few minutes.  
• If toner gets on your clothing, wipe it off with a dry cloth and  
wash clothing in cold water. Hot water sets toner into fabric.  
5 Locate the cartridge slots inside the printer, one on each  
side.  
6 Grasp the handle and insert the cartridge in the printer until  
it snaps into place.  
SETTING UP YOUR PRINTER 2.5  
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7 Close the top cover. Make sure that the cover is securely  
closed.  
NOTE: When printing text at 5% coverage, you can expect a toner  
cartridge life of approximately 8,000 pages (4,000 pages for the  
toner cartridge that is shipped with the printer).  
Loading Paper  
You can load approximately 500 sheets (A4 letter) of paper in  
the tray.  
1 Pull the tray out of the printer.  
2.6  
SETTING UP YOUR PRINTER  
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2 Prepare a stack of paper for loading by flexing or fanning  
them back and forth. Straighten the edges on a level  
surface.  
2
3 Load paper with the print side facing down.  
You can load previously printed paper. The printed side  
should be facing up with an uncurled edge at the top side.  
If you experience problems with paper feed, turn the paper  
around.  
Make sure that all four corners are flat in the tray.  
SETTING UP YOUR PRINTER 2.7  
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4 Pay attention to the paper limit mark on the left inside wall  
of the tray. Paper overloading may cause paper jams.  
NOTE: If you want to change the paper size in the tray, refer to  
“Changing the Paper Size in the Tray” below.  
5 Slide the tray back into the printer.  
Changing the Paper Size in the Tray  
If you load long paper in the tray, you should adjust the paper  
guides to the paper length.  
1 Push the back plate of the tray outwards completely so that  
it can extend the length of the tray.  
2.8  
SETTING UP YOUR PRINTER  
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2 Squeeze the tab on the paper length guide and adjust it, so  
that it fits to the desired paper size marked at the bottom of  
the tray.  
2
3 Squeeze the paper width guide and adjust it to the desired  
paper size marked at the bottom of the tray.  
NOTES:  
• Do not push the width guide far enough to cause the material to  
warp.  
• If you do not adjust the width guide, it may cause paper jams.  
SETTING UP YOUR PRINTER 2.9  
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Connecting a Printer Cable  
For Local Printing  
To print from your computer in a local environment, you need to  
connect your printer to the computer with either a parallel  
interface cable or a Universal Serial Bus (USB) cable.  
If you are a Macintosh user, you can use only the USB cable.  
Using a Parallel Cable  
NOTE: To connect the printer to the parallel port of the computer  
requires a certified parallel cable. You will need to buy a IEEE1284  
compliant cable.  
1 Make sure that both the printer and the computer are  
turned off.  
2 Plug the parallel printer cable into the connector on the  
back of the printer.  
Push the metal clips down to fit inside the notches on the  
cable plug.  
To the parallel  
port on your  
computer  
3 Connect the other end of the cable to the parallel interface  
port on your computer, and tighten the screws.  
See your computer User’s Guide, if you need help.  
2.10  
SETTING UP YOUR PRINTER  
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Using a USB Cable  
NOTE: Connecting the printer to the USB port of the computer  
requires a certified USB cable. You will need to buy a USB 2.0  
compliant cable that is within 3 m in length.  
1 Make sure that both the printer and the computer are  
turned off.  
2
2 Plug the USB printer cable into the connector on the back of  
the printer.  
To the USB port  
on your computer  
3 Connect the other end of the cable to the USB port on your  
computer.  
See your computer User’s Guide, if you need help.  
NOTES:  
• For printing using the USB interface, you must be running  
Windows 98/Me/2000/XP or Macintosh with the OS 8.6 and the  
G3 processor or higher.  
• If you want to print using the USB interface in Windows 98/Me,  
you must install the USB driver to add the USB port. See  
page 2.20.  
SETTING UP YOUR PRINTER 2.11  
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For Network Printing  
If you have installed the optional network card, you can use your  
printer over the network by using an Ethernet cable(UTP cable  
with RJ.45 connector) or wireless LAN interface, depending on  
the type of the network card. For details about installing the  
card, see page F.6.  
Using an Ethernet Cable  
1 Make sure that both the printer and the computer are  
turned off.  
2 Plug one end of the Ethernet cable into the Ethernet  
network port on the Printer.  
To the network LAN connection  
3 Plug the other end of the cable into a network LAN  
connection.  
See your computer User’s Guide, if you need help.  
Using a Network Antenna  
1 Screw the wireless network antenna counterclockwise into  
the port.  
2.12  
SETTING UP YOUR PRINTER  
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2 Set the antenna upright.  
2
NOTE: After connecting the printer, you need to configure the  
network parameters on the control panel. See page E.6. You can  
use the software supplied with the card. Refer to the software  
User’s Guide.  
Turning the Printer On  
1 Plug the power cord into the power receptacle on the back  
of the printer.  
2 Plug the other end into a properly grounded AC outlet and  
turn on the printer using the power switch.  
To the AC outlet  
CAUTIONS:  
• The fusing area at the rear portion of the inside of your printer is  
hot when powered. Be careful not to be burned when accessing  
this area.  
• Do not disassemble the printer when it is powered. Doing so may  
give you an electric shock.  
SETTING UP YOUR PRINTER 2.13  
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Printing a Demo Page  
Print a demo page to make sure that the printer is operating  
correctly.  
1 Press the Menu button ( ) on the control panel until you  
see “Information” on the bottom line of the display.  
2 Press the Enter button ( ) to access the menu.  
3 Press the scroll button (  
Page” on the bottom line.  
or  
) until you see “Demo  
4 Press the Enter button ( ).  
A demo page showing the printer’s features and capabilities  
prints out.  
Changing the Display Language  
To change the language that is displayed on the control panel,  
take the following steps:  
1 Press the Menu button ( ) on the control panel until you  
see “Setup” on the bottom line of the display.  
2 Press the Enter button ( ) to access the menu.  
3 Press the scroll button ( or  
Language” on the bottom line.  
) until you see “LCD  
4 Press the Enter button ( ) to confirm the menu item.  
5 Press the scroll button (  
you want to use.  
or  
) to display the language  
6 Press the Enter button ( ) to save the selection.  
2.14  
SETTING UP YOUR PRINTER  
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Installing Printer Software  
The supplied CD-ROM contains Windows Printing software,  
Macintosh Printing software, Linux Printing software, Win RCP,  
on-line User’s Guide, and Acrobat Reader to view the User’s  
Guide.  
2
If you are printing from a Windows  
Using the supplied CD-ROM, you can install:  
GDI printer driver for Windows. Use this driver to take full  
advantage of your printer’s features. Go to page 2.17 for  
information about installing the Tally printer driver.  
PostScript Printer Description (PPD) file for Windows to  
allow installation of the PostScript driver. Go to Appendix B,  
“Using Windows PostScript Driver" for information about  
installing the PostScript driver.  
Remote Control Panel for Dos applications. Go to Appendix  
D, “Printing From DOS Applications" for information about  
installing the DOS print software and printing from DOS  
applications.  
USB driver for adding the USB port to Windows 98/Me. You  
must first install the USB driver for the USB connection in  
Windows 98/Me. See “Installing the USB Driver in Windows  
98/Me” on page 2.20. In Windows 2000/XP, the USB port is  
provided so that you don’t have to install the USB driver. Just  
install the printer driver.  
If you are printing from a Macintosh  
Go to Appendix A, “Using Your Printer with a Macintosh" for  
information about installing the print software and printing from  
a Macintosh.  
If you are printing in Linux  
Go to Appendix C, “Using Your Printer in Linux" for information  
about installing the Linux driver.  
SETTING UP YOUR PRINTER 2.15  
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Printer Driver Features  
The Tally T9220 printer drivers will support the following  
standard features:  
• Paper source selection  
• Paper size, orientation and media type  
• Number of copies  
Table below lists a general overview of features supported by the  
your printer drivers.  
GDI  
PostScript  
Driver Feature  
Win  
2000/XP  
Win  
NT4.0  
Win  
2000/XP  
Win  
NT4.0  
Win 9x  
Mac  
N
Win 9x  
Mac  
N
Toner Save  
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Print quality  
option  
Y
Y
Y
Y
Double-sided  
printing  
Y
Y
Y
N
Y
Y
Y
Booklet printing  
Poster printing  
Y
Y
Y
Y
Y
Y
N
N
Y
N
N
N
N
N
N
N
Multiple pages  
per sheet (N-up)  
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Scale printing  
Fit to page  
printing  
N
Different source  
for first page  
Y
Y
Y
N
N
N
N
Y
Watermark  
Overlay  
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
N
N
TrueType fonts  
option  
Y
Y
Y
N
Y
Y
Y
N
2.16  
SETTING UP YOUR PRINTER  
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Installing Printer Software in Windows  
System Requirements  
Verify the following:  
2
Item  
Requirements  
Operating system  
Windows 95/98/Me/NT 4.0/2000/XP  
95/98/Me  
NT 4.0/2000  
XP  
32 MB  
RAM  
64 MB  
128 MB  
200 MB  
200 MB  
200 MB  
95/98/Me  
NT 4.0/2000  
XP  
Free disk space  
At least Internet Explorer 5.0  
All applications should be closed on your PC before beginning  
installation.  
Installing printer software  
1 Place the CD-ROM in the CD-ROM drive. Installation will  
start automatically.  
If the CD-ROM drive does not automatically run:  
Select Run from the Start menu, type x:\cdsetup.exe in  
the Open box (where x is the drive letter for the CD-ROM  
drive) and click OK.  
NOTE: If the New Hardware Found window appears during the  
installation procedure, click the  
icon in the upper right corner of  
the window, or click Cancel.  
2 When the language selection window appears, select the  
appropriate language.  
If you can’t find the desired language from the window, use  
the scroll button on the bottom right of the screen to  
display more languages.  
SETTING UP YOUR PRINTER 2.17  
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3 Click Install the Tally Software on your PC.  
4 Click Next.  
5 When the installation is completed, click Finish.  
2.18  
SETTING UP YOUR PRINTER  
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Reinstalling Printer Software  
1 From the Start menu, select Programs.  
2 Select Tally T9220, and then Tally T9220 Driver  
Maintenance.  
2
3 The Tally T9920 Driver Maintenance window appears. Click  
Repair and then click Next.  
4 When reinstallation is done, click Finish.  
Removing Printer Software  
1 From the Start menu, select Programs.  
2 Select Tally T9220, and then Tally T9220 Driver  
Maintenance.  
3 The Tally T9220 Driver Maintenance window appears. Check  
Remove and then click Next.  
4 When you are asked to confirm your selection, click OK.  
The Tally T9220 printer driver and all of its components are  
removed from your computer.  
5 When removing is completed, click Finish.  
SETTING UP YOUR PRINTER 2.19  
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Changing the Display Language  
After installing the software, you can change the display  
language.  
1 From the Start menu, select Programs.  
2 Select Tally T9220 and Language Selection.  
3 Select the desired language from the Printer Driver  
drop-down list, and click OK.  
Once you have installed the  
Remote Control Panel  
programme, this list is  
activated. You can select a  
language for the programme.  
Installing the USB Driver in Windows 98/Me  
1 Connect the printer to your computer using the USB cable  
and turn them on. For further details, see page 2.11.  
2 The Add New Hardware Wizard window appears. Click  
Next.  
3 Place the CD-ROM in the CD-ROM drive and check Search  
for the best driver for your device and click Next.  
2.20  
SETTING UP YOUR PRINTER  
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4 Check CD-ROM drive and click Browse. Choose x:\USB  
(where x is the drive letter for the CD-ROM drive) and click  
Next.  
2
5 Click Next. The USB driver will be installed.  
6 When the installation is completed, click Finish.  
7 When the language selection window appears, select the  
appropriate language.  
NOTE: If you already installed the printer software, this window  
doesn’t appear.  
8 Follow the instructions on the window to complete the  
printer software installation. For more details, see  
page 2.17.  
NOTES:  
• If you want to use your printer with a parallel cable, remove the  
USB cable and connect the parallel cable. Then reinstall the  
printer driver.  
• If your printer doesn’t work properly, reinstall the printer driver.  
SETTING UP YOUR PRINTER 2.21  
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MEMO  
2.22  
SETTING UP YOUR PRINTER  
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USING THE CONTROL PANEL  
3
panel.  
This chapter includes:  
• Understanding the Control Panel  
• Using Control Panel Menus  
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Understanding the Control Panel  
The control panel on the top right side of your printer has the  
display and the nine buttons.  
Display: displays the  
printer status and job in  
progress.  
Buttons  
Display  
Message  
Description  
• The printer is on-line and ready to print.  
• If you press On-Line/Continue, the  
printer switches to off-line.  
READY  
• The printer is off-line and cannot print.  
• If you press On-Line/Continue, the  
printer switches to on-line.  
OFFLINE  
• The printer is printing.  
• If you want to cancel printing, press  
Cancel.  
PRINTING XXX  
* xxx is the current  
emulation.  
• The printer is in Power Save mode,  
consuming less power. When a print job  
button is pressed, the printer switches  
to on-line.  
SLEEPING...  
To deactivate the Power Save mode or  
change the power-saving time, see  
page 3.13.  
See “Understanding Display Messages” on page 7.20 for a  
complete listing of all the printer messages.  
3.2 USING THE CONTROL PANEL  
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3
Buttons  
Button  
Description  
• Press to switch between on-line and off-line.  
• In menu mode, press to return to ready mode.  
You can check the printer status according to the  
button backlight.  
The printer is on-line and can  
receive data from the  
computer.  
On  
3
• When the backlight slowly  
blinks, the printer is receiving  
data from the computer.  
• When the backlight fast  
blinks, the printer is receiving  
and printing data.  
Green  
Blinking  
If you want to pause printing,  
The printer stops printing due  
to a major error. Check the  
display message. See  
On  
page 7.20 for details on the  
meaning of the error message.  
A minor error occurs and the  
printer is waiting an error to be  
cleared. Check the display  
Orange  
Blinking message. When the problem is  
cleared, the printer resumes  
printing. If you want to ignore  
this warning, press this button.  
• The printer is off-line and cannot print.  
• The printer is in Power Save mode.  
When data is received, it switches to  
on-line.  
Off  
• Press to enter menu mode.  
• In menu mode, press to scroll through the menus.  
In menu mode, press to select the displayed  
submenu item or confirm the changed setting. You  
can see the selected value marked with *.  
USING THE CONTROL PANEL  
3.3  
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¤ ¤  
Button  
Description  
In menu mode, press to scroll through submenu  
items or setting options. Pressing moves you to  
the next option and pressing sends you back to  
the previous option.  
• Press to cancel the current print job.  
• In menu mode, press to return to ready mode.  
Note: It is recommended that you delete the  
spooling file first in Windows, and than press this  
button.  
In menu mode, press to go back to the upper menu  
level.  
Press to enable or disable Toner Save mode.  
• If the button backlight is on, the mode is enabled  
and the printer uses less toner to print a  
document.  
• If the button backlight is off, the mode is disabled  
and the printer will print in the normal quality.  
For more information on the Toner Save mode, see  
page 5.9.  
Press to enable or disable the double-sided printing.  
• If the button backlight is on, the printer print on  
both sides of paper with long edge binding.  
• If the button backlight is off, the double-side  
printing is disabled and the printer prints on one  
side of paper.  
Note: The double-sided printing setting in the  
printer driver overrides that on the control panel.  
3.4 USING THE CONTROL PANEL  
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3
Using Control Panel Menus  
A number of menus are available to make it easy for you to  
change printer settings. The diagram on page 3.6 shows the  
menus and all of the menu items available in each menu. The  
items in each menu and the values you can select are described  
in more detail in the tables beginning on page 3.7.  
Accessing Control Panel Menus  
3
You can control your printer from the printer’s control panel. You  
can also set the control panel menus while the printer is in use.  
1 Press the Menu button ( ) until you see the desired menu  
on the bottom line of the display or Press the scroll button  
(
or  
) until the desired menu item displays on the  
bottom line  
2 Press the Enter button ( ) to access the menu.  
3 Press the scroll button ( or  
item displays on the bottom line.  
) until the desired menu  
4 Press the Enter button ( ) to confirm the selected item.  
5 If the selected menu item has submenus, repeat steps 3 and 4.  
6 Press the scroll button (  
option displays on the bottom line or enter the required value.  
or  
) until the desired setting  
7 Press the Enter button ( ) to save your input or selection.  
An asterisk ( ) appears next to the selection on the display,  
*
indicating that it is now the default.  
8 To exit the menu, press the Upper Level button (  
repeatedly, or the Cancel button( ).  
)
After 60 seconds of inactivity (no key has been pressed),  
the printer automatically returns to ready mode.  
NOTE: All control panel settings are overided if changed in the  
printer driver.  
USING THE CONTROL PANEL  
3.5  
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Overview of Control Panel Menus  
The control panel menus are used to configure the printer for  
following menus.  
Layout  
Paper  
Information  
(See page 3.10)  
Orientation  
Duplex  
(See page 3.7)  
Tray Source  
Media Size  
(See page 3.7)  
Configuration  
Menu Map  
Duplex Margin  
Simplex Margin  
Copies  
Custom Width  
Custom Height  
Media Type  
Demo Page  
PS3 Font List  
PCL Font List  
EPSON Fonts  
Tray Chaining  
Setup  
Printer  
Graphics  
(See page 3.13)  
LCD Language  
Emulation  
Power Save  
Auto Continue  
Jam Recovery  
(See page 3.13)  
Default Set  
Current Job  
(See page 3.12)  
Resolution  
Image Enhance  
Toner Save  
Density  
Altitude Adj.  
Auto CR  
Job Time Out  
RS-232C  
Maintenance  
PCL  
PostScript  
EPSON / IBM  
(See page 3.16)  
Typeface  
Symbol  
Lines  
Pitch  
(See page 3.17)  
Print PS. Error  
(See page 3.18)  
Font  
Auto Wrap  
Character Set  
Character Tab.  
LPI  
Point Size  
Courier  
Pitch  
NETWORK  
(See page 3.19)  
Config Network  
Config TCP  
IP Get Method  
IP Address  
IPX Frame Type  
Reset Network  
Default Set  
Print Net CFG  
Subnet Mask  
Gateway  
AppleTalk  
Netware  
Config Netware  
3.6 USING THE CONTROL PANEL  
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3
Information Menu  
This menu contains printer information pages that give details  
about the printer and its configuration.  
Item  
Explanation  
The configuration page shows the  
printer’s current configuration. See  
page 6.2.  
CONFIGURATION  
The menu map shows the layout and  
current settings of the control panel menu  
items  
MENU MAP  
3
The demo page allows you to check if your  
printer properly performs printing.  
DEMO PAGE  
The font sample list shows all of the fonts  
currently available in the selected  
language.  
PS3 FONT LIST  
PCL FONT LIST  
EPSON FONTS  
The PS3 Font list item is available only  
when the optional PS DIMM is installed.  
Paper Menu  
Use this menu to define all settings relating to print material  
input and output, as well as the specific print material you are  
using with your printer.  
(*: the default setting)  
Item  
Explanation  
Values: Auto Select*, Tray 1,MP Tray, Tray 2 ,  
Manual Tray.  
Using this item, you can set the tray you  
will use.  
• If you select Auto Select, the printer  
can automatically determine the source.  
• Select MP Tray or Manual Tray to use  
the Multi-Purpose Tray. If you select  
Manual Tray, you need to press the  
On-Line/Continue button each time  
you print a page.  
TRAY SOURCE  
• The Tray 2 item is available only when  
the optional Tray2 is installed.  
USING THE CONTROL PANEL  
3.7  
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Item  
Explanation  
Values: Letter, Legal, A4, Executive, JIS B5, ISO  
B5, No. 10 Env., Monarch Env., DL Env. , C5 Env.,  
C6 Env. , Folio, A5, A6,Custom  
MEDIA SIZE  
* Letter for USA, A4 for Europe and Asia  
Select the paper size currently loaded in the  
tray.  
Values: A4:210 mm/ Letter:215 mm  
* Letter for USA, A4 for Europe and Asia  
Select the paper size currently loaded in the  
tray. This Menu is shown when Media size  
value is set up by custom.  
CUSTOM WIDTH  
Custom Width: Set the custom width,  
from 76 to 216 mm  
Values: A4:297 mm/ Letter:279 mm  
* Letter for USA, A4 for Europe and Asia  
Select the paper size currently loaded in the  
tray. This Menu is shown when Media size  
value is set up by custom.  
CUSTOM HEIGHT  
Custom Height: Set the custom heigh,  
from 127 to 356 mm  
Values: Off*, Plain Paper, Thick, Thin, Bond,  
Color Paper, Card Stock, Labels, Transparency,  
Envelope,Preprinted,  
The Media Type setting lets you specify the  
type of print material you are using to get  
the best result.  
Plain Paper: Select for plain paper.  
Thick: Select for thick paper  
Thin: Select for thin paper  
MEDIA TYPE  
Bond: Select for thick paper.  
Color Paper: Select for coloured paper.  
Card Stock: Select for card stocks.  
Labels: Select for labels.  
Transparency: Select for transparencies.  
Envelope: Select for envelops.  
Preprinted: Preprinted is for paper with  
something else printed on it, such as  
letterhead.  
3.8 USING THE CONTROL PANEL  
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3
Item  
Explanation  
Values: Off, On*  
If on: When you select any other value  
except Auto Select from Tray Source  
and the selected tray is empty, the printer  
automatically prints from other trays.  
If this menu item is set to Off, the  
TRAY CHAINING  
On-Line/Continue button backlight  
blinks and the printer doesn’t work until  
you insert paper into the specified tray.  
3
USING THE CONTROL PANEL  
3.9  
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Layout Menu  
Use the Layout menu to define all settings relating to output.  
(*: the default setting)  
Item  
Explanation  
Values: Portrait*, Landscape  
Choose the default orientation of print image  
on the page.  
ORIENTATION  
Landscape  
Portrait  
Values: Off*, Long Edge, Short Edge  
To print on both sides of paper, choose the  
binding edge as followings.  
Long Edge: Flip on long edge. Prints  
pages to read like a book.  
Short Edge: Flip on short edge. Prints  
pages to read by flipping over like a note  
pad.  
2
3
DUPLEX  
2
5
3
5
Long Edge in the  
Portrait orientation  
Long Edge in the  
Landscape  
orientation  
2
3
5
3
5
2
Short Edge in the  
Portrait orientation  
Short Edge in the  
Landscape orientation  
Select Off to print on one side of paper.  
3.10 USING THE CONTROL PANEL  
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3
Item  
Explanation  
Values: Top/Left:5.0* , Short/Long: 0*  
In this menu, you can set the margin of print  
materials for double-sided printing.  
Top Margin: Set the top margin, from  
0.0 to 9.9 mm.(increasing by 0.1mm)  
DUPLEX MARGIN  
Left Margin: Set the left margin, from  
0.0 to 9.9 mm.(increasing by 0.1mm)  
3
Short Binding: Set the bottom margin of  
the rear side for short binding, from 0.0 to  
22 mm.(increasing by 1mm)  
Long Binding: Set the right margin of  
the rear side for long binding, from 0.0 to  
22 mm.(increasing by 1mm)  
Values: 0.0*  
Set the margin of print materials for  
one-sided printing.  
SIMPLEX MARGIN  
Top Margin: Set the top margin, from  
0.0 to 9.9 inches.  
(increasing by 0.1 inches)  
Left Margin: Set the left margin, from  
0.0 to 9.9 inches.  
(increasing by 0.1 inches)  
Values: 1* ~ 999  
COPIES  
Set the default number of copies by  
selecting any number from 1 to 999.  
USING THE CONTROL PANEL  
3.11  
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Graphics Menu  
Use the Graphics menu to change settings affecting the quality  
of the printed characters and images.  
(*: the default setting)  
Item  
Explanation  
Values: 300dpi-Draft, 600dpi-Normal*,  
1200dpi-Best  
Specify the number of dots printed per inch  
(dpi). The higher the setting, the sharper the  
clarity of printed characters and graphics.  
• Select 300dpi-Draft to print a draft  
document.  
RESOLUTION  
• If your print jobs are mostly text, select  
600dpi-Normal for the highest quality  
output.  
• Select 1200dpi-Best when your job  
contains bitmapped images, such as  
scanned photos or some business graphics,  
that will benefit from enhanced line  
screening.  
Values: Normal*, Image Enhance, Text Enhance,  
This item enhances the print quality.  
IMAGE ENHANCE  
Normal: Doesn’t enhance the quality.  
Image Enhance: Enhances bitmap  
images, like scanned pictures.  
Text Enhance: Enhances letters and  
simple figures.  
Values: Off*, On  
TONER SAVE  
To get the most from your toner supply, set  
this menu to Off. If you set this menu to On,  
the print quality may be reduced.  
Values: Light, Medium*, Dark  
You can lighten or darken the print on the  
page by changing the toner density setting.  
The Medium setting usually produces the  
best result. Use the Light toner density  
setting to save toner.  
DENSITY  
3.12 USING THE CONTROL PANEL  
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3
Printer Menu  
This menu allows you to reset the printer settings or cancel the  
current job.  
Item  
Explanation  
This menu item allows you to restore the  
printer’s factory default settings.  
DEFAULT SET  
You can cancel the current print job and  
remove it from the printer buffer.  
CURRENT JOB  
3
Setup Menu  
Use the Setup menu to configure a variety of printer features.  
(*: the default setting)  
Item  
Explanation  
Values: English*, German, French, Italian,  
Spanish  
LCD LANGUAGE  
The LCD Language setting determines the  
language of the text that appears on the  
control panel display and information  
printing.  
Values: Auto*, PCL, HEXDUMP, PS3, EPSON,  
IBM ProPrint  
The printer language defines how the  
computer communicates with the printer.  
If you select Auto, your printer can change  
the printer language automatically.  
EMULATION  
PS3 is available only when the optional PS  
DIMM is installed.  
Values: Off, 5Minutes*, 10 Minutes, 15 Minutes,  
30 Minutes, 45 Minutes, 60 Minutes  
When the printer does not receive data for an  
extended period of time, power consumption  
is automatically lowered. Set how long the  
printer waits before going to the power save  
state.  
POWER SAVE  
USING THE CONTROL PANEL  
3.13  
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Item  
Explanation  
Values: Off, On*  
This item determines whether or not the  
printer continues printing when it detects the  
paper mismatching to your paper setting.  
Off: If the paper mismatch occurs, the  
message will remain on the display and the  
printer will remain off-line until you insert  
the correct paper.  
AUTO CONTINUE  
On: If the paper mismatches, an error  
message will display. The printer will go  
offline for 30 seconds and automatically  
clear the message and continue printing.  
Values: Off*, On  
This item determines how the printer  
behaves when a paper jam occurs.  
JAM RECOVERY  
ALTITUDE ADJ.  
AUTO CR  
Off: The printer does not reprint pages.  
Printing performance might be increased  
with this setting.  
On: The printer automatically reprints  
pages after you clear the paper jam.  
Values: Low*, High  
You can optimise the print quality depending  
on the air pressure. This is useful on sites at  
high altitude.  
Values: LF*, LF+CR  
This item allows you to append the required  
carriage return to each line feed.  
Refer to the following samples:  
AA  
AA  
BB  
CC  
BB  
CC  
LF  
LF+CR  
3.14 USING THE CONTROL PANEL  
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3
Item  
Explanation  
Values: 0 ~ 300 sec  
*15 sec  
You can set the time length the printer waits  
before printing the last page of a print job  
that does not end with a command to print  
the page.  
JOB TIME OUT  
prints the page in the print buffer.  
This item is only available if the optional  
serial interface card is installed in your  
printer. For details, see page F.6.  
3
Baud Rate: Lets you select the rate at  
which data is being sent to or from your  
computer using the serial communication.  
Note that using a setting higher than  
19200 bps with the COM port may cause  
unexpected errors in DOS mode.  
RS-232C  
Robust XON: Turns use of XON/OFF of  
serial communication control on or off.  
When this item is set to On, the printer  
sends a continuous stream of XONs to the  
computer to indicate that the serial port is  
ready to receive more data.  
This item allows you to maintain the toner  
cartridge.  
OPC Cleaning: Cleans the OPC drum of  
the cartridge and produces a cleaning  
sheet with toner debris on it.  
Fuser Cleaning: Cleans the fuser unit  
inside of the printer and produces a  
cleaning sheet with toner debris on it.  
Remain Toner: This item allows you to  
check how much toner is left in the  
cartridge.  
MAINTENANCE  
USING THE CONTROL PANEL  
3.15  
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PCL Menu  
This menu sets the PCL emulation configuration. You can set the  
font type, symbol type, lines per page, and point size.  
(*: the default setting)  
Item  
Explanation  
Values: PCL1* ~ PCL54  
You can select the standard font to be used  
in PCL emulation.  
• PCL1~PCL7’s are fixed pitch, and  
PCL8~PCL45’s are proportional fonts. You  
can adjust the font size of PCL1~PCL7  
using the Pitch item, and PCL8~PCL45  
can do using Point Size item (see  
page 3.17).  
TYPEFACE  
• PCL46~PCL54’s pitch and point size are  
fixed.  
Values: ROMAN8 ~ PCCYRIL  
*PC8  
SYMBOL  
LINES  
This item selects the symbol to be used in  
PCL emulation. The symbol is the group of  
numbers, marks, and special signs being  
used when printing letters.  
Values: 5 ~ 128  
*60 (Letter), 64 (A4)  
Sets the number of printable lines from 5 to  
128 lines for the default paper size. The lines  
may differ according to the paper size and  
printing orientation.  
Values: 0.44 ~ 99.99 (0.01 unit)  
*10  
When you select one between PCL1 and  
PCL7 from the Typeface menu, you can  
determine the font size by setting the  
number of characters that will print in one  
inch. The default value, 10 is the  
recommended size.  
PITCH  
3.16 USING THE CONTROL PANEL  
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3
Item  
Explanation  
Values: 4.00 ~ 999.75 (0.25 unit)  
*12  
POINT SIZE  
When you select one between PCL8 and  
PCL45 from the Typeface menu, you can  
determine the font size by setting the height  
of the characters in the font.  
Values: Regular*, Dark  
COURIER  
3
This item lets you select the version of  
Courier font to use.  
PostScript Menu  
This menu provides you with the Print PS. Error menu item.  
(*: the default setting)  
Item  
Explanation  
Values: Off*, On  
You can select whether or not your printer  
prints an error list when a PS error occurs.  
• Select On to print PS 3 emulation errors.  
If an error occurs, the job stops  
PRINT PS.ERROR  
processing, the error message prints, and  
the printer flushes the job.  
• If this menu is set to Off, the job is flushed  
without an indication of the error.  
This menu is available only when you have  
installed the optional PS DIMM; for details,  
see page F.3.  
USING THE CONTROL PANEL  
3.17  
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EPSON Menu  
This menu sets the EPSON emulation configuration.  
(*: the default setting)  
Item  
Explanation  
Values: SANSERIF*, ROMAN  
FONT  
You can select the standard font will use in  
EPSON emulation.  
Values: On, Off*  
AUTO WRAP  
This item determines whether or not the  
printer automatically performs line feed  
when the data overflows the printable area  
of the print material.  
Values: USA*, FRANCE, GERMANY, UK,  
DENMARK1, SWEDEN, ITALY, SPAIN1, JAPAN,  
NORWAY, DENMARK2, SPAIN2, LATIN  
CHARACTER SET  
This item allows you to select a character  
set of the desired language.  
Values: ITALIC, PC437US*, PC850  
CHARACTER TAB.  
This item selects the character set.  
Values: 6*, 8  
LPI  
You can set the number of lines printed in  
one vertical inch.  
Values: 10*, 12, 17.14, 20  
PITCH  
You can determine the font size by setting  
the number of characters that will print in  
one horizontal inch of type.  
3.18 USING THE CONTROL PANEL  
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3
Network Menu  
This menu lets you set the network interface card’s configuration .  
(*: the default setting)  
Item  
Explanation  
Values: Yes, No*  
Set whether or not you want to configure  
network values.  
CONFIG NETWORK  
3
If you select Yes, you can configure  
TCP/IP,AppleTalk and Netware menu.  
Values: Yes, No*  
Select whether you want to set the IP  
address item or not.  
CONFIG TCP  
If you select Yes, you can configure IP  
address item.  
Values: Static*, BOOTP, DHCP  
You can set this item only when you set  
Config TCP to Yes.  
IP GET METHOD  
Static:You can enter IP address,  
subnetmask, and gateway manually.  
BOOTP:The BOOTP server allots the IP  
address to you automatically.  
DHCP: The DHCP server allots the IP  
address to you automatically.  
You can select this item only when you  
set IP Get Method to Static. This item  
lets you enter the IP address manually.  
Press the scroll button to set the value of  
the 1st byte between 0 and 255, and  
then press the Enter button.  
IP ADDRESS  
For the 2nd to the 4th byte, you can set  
the value in the same way.  
USING THE CONTROL PANEL  
3.19  
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Item  
Explanation  
You can set this item only when you set  
IP Get Method to Static. This item lets  
you enter the subnet mask manually.  
Press the scroll button to set the value of  
the 1st byte between 0 and 255, and  
then press the Enter button.  
SUBNET MASK  
For the 2nd to the 4th byte, you can set  
the value in the same way.  
You can set this item only when you set  
IP Get Method to Static. This item lets  
you enter the gateway manually. Press  
the scroll button to set the value of the  
1st byte between 0 and 255, and then  
press the Enter button.  
GATEWAY  
For the 2nd to the 4th byte, you can set  
the value in the same way.  
Values: On*, Off  
APPLETALK  
This item lets you select whether or not  
you use the AppleTalk protocol. Select  
On to use the protocol  
Values: On*, Off  
This item selects whether you want to  
use the Netware protocol.  
NETWARE  
If you select On, you can access the  
Config Netware menu item.  
In the Config Netware menu, you can  
specify the frame type parameter used  
on your network.  
Values: Yes, No*  
You can set this item only when you set  
Netware to On. This item lets you  
select whether or not you set the frame  
type parameter. Select Yes to select the  
frame type.  
CONFIG NETWARE  
3.20 USING THE CONTROL PANEL  
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3
Item  
Explanation  
Values:Auto*,EN_8022,EN_8023,EN_II,  
EN_SNAP  
You can select this item only when you  
set Config Netware to Yes. This item  
lets you select IPX Frame Type.  
Auto:You can set the frame type  
automatically.  
IPX FRAME TYPE  
EN_8022: Select this value to use the  
IEEE 802.2 frame type.  
EN_8023:Select this value to use the  
IEEE 802.3 frame type.  
3
EN_II :Select this value to use the  
ETHERNET II frame type.  
EN_SNAP:Select this value to use the  
SNAP frame type.  
This item reboots the network interface  
card.  
RESET NETWORK  
DEFAULT SET  
This item restores the factory default of  
the network configuration. This setting  
will only take effect after you have reset  
the printer.  
This item print a page showing the  
network parameters you set.  
PRINT NET CFG  
USING THE CONTROL PANEL  
3.21  
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MEMO  
3.22 USING THE CONTROL PANEL  
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USING PRINT MATERIALS  
4
This chapter will help you understand types of paper you  
the different paper trays for the best print quality.  
This chapter includes:  
• Choosing Paper and Other Materials  
• Selecting the Output Location  
• Loading Paper  
• Printing on Envelopes  
• Printing on Labels  
• Printing on Transparencies  
• Printing on Preprinted Paper  
• Printing on Card Stock or Custom-sized Materials  
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You can print on a variety of print materials, such as plain paper,  
envelopes, labels, transparencies and so on. See “Paper  
Specifications” on page G.3. To get the best possible print  
quality, use only high-quality copier-grade paper.  
When you choose print materials, consider the following:  
Desired outcome: The paper you choose should be  
appropriate for the project.  
Size: You can use any size paper that fits easily within the  
paper adjusters of the paper tray.  
Weight : Your printer supports paper weight as follows:  
2
-16~28 lbs (60~105 g/m ) bond for the Tray1 or  
optional Tray2  
2
-16~43 lbs (60~163 g/m ) bond for the Multi-Purpose Tray  
Brightness: Some papers are whiter than others and  
produce sharper, more vibrant images.  
Surface smoothness: The smoothness of the paper affects  
how crisp the printing looks on the paper.  
CAUTION: Using a material that does not conform to the  
specification listed in the paper specification can cause problems  
that may require service. This service is not covered by the  
warranty or service agreements.  
4.2  
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Sizes and Capacities  
*a  
Input Source/Capacity  
Size  
Tray1 or  
optional Tray2  
Multi-  
Purpose Tray  
Manual  
Feed  
Plain Paper  
Letter (8.5 x 11 in.)  
Legal (8.5 x 14 in.)  
Executive (7.25 x 10.5 in.)  
Folio (8.5 x 13 in.)  
A4 (210 x 297 mm)  
B5 (182 x 257 mm)  
A5 (148 x 210 mm)  
500  
500  
500  
500  
500  
500  
200  
100  
100  
100  
100  
100  
100  
100  
1
1
1
1
1
1
1
Envelopes  
4
-
-
-
-
-
10  
10  
10  
10  
10  
1
1
1
1
1
No. 10 (4.12 x 9.5 in.)  
Monarch (3.87 x 7.5 in.)  
C5 (162 x 229 mm)  
DL (110 x 220 mm)  
B5 (176 x 250 mm)  
Labels*b  
Letter (8.5 x 11 in.)  
A4 (210 x 297 mm)  
-
-
25  
25  
1
1
Transparencies*b  
Letter (8.5 x 11 in.)  
A4 (210 x 297 mm)  
-
-
50  
50  
1
1
Card stocks*b  
Bond*b  
-
-
10  
10  
1
1
*a. Depending on paper thickness, the maximum capacity may be  
reduced.  
*b. If you are experiencing excessive jamming, feed one sheet at a  
time through the Multi-Purpose Tray.  
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Guidelines for Paper and Special Materials  
When selecting or loading paper, envelopes, or other special  
materials, keep these guidelines in mind:  
• Attempting to print on damp, curled, wrinkled, or torn paper  
can cause paper jams and poor print quality.  
• Use cut-sheet paper only. You cannot use multi-part paper.  
• Use only high-quality, copier grade paper for the best print  
quality.  
• Do not use paper that has been already printed on or that has  
been fed through a photocopier.  
• Do not use paper with irregularities, such as tabs or staples.  
• Do not attempt to load any tray during printing and never  
overfill the tray. This could cause a paper jam.  
• Avoid paper with embossed lettering, perforations, or texture  
that is too smooth or too rough.  
• Coloured paper should be of the same high quality as white  
photocopy paper. The pigments must withstand the printer’s  
fusing temperature of 400°F (205°C) for 0.1 second without  
deterioration. Do not use paper with a coloured coating that  
was added after the paper was produced.  
• Preprinted forms must be printed with nonflammable, heat-  
resistant ink that do not melt, vaporize, or release hazardous  
emissions when subject to the printer’s approximately 400°F  
(205°C) fusing temperature for 0.1 second.  
• Store paper in its ream wrapper until ready to use. Place  
cartons on pallets or shelves, not on the floor.  
• Do not place heavy objects on top of the paper, whether it is  
packaged or unpackaged.  
• Keep paper away from moisture, direct sunlight or other  
conditions that can cause it to wrinkle or curl.  
4.4  
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Selecting the Output Location  
The printer has two output locations; the rear output tray and  
the top output tray.  
Top output tray  
Rear output tray  
4
To use the top output tray, be sure that the rear output tray is  
closed. To use the rear output tray, open it.  
NOTES:  
• If paper coming out of the top output tray has problems, such as  
excessive curl, try printing to the rear output tray.  
To avoid paper jams, do not open or close the rear output tray  
while the printer is printing.  
Printing to the Top Output Tray (Face down)  
The top output tray collects paper face-down, in correct order.  
The top output tray should be used for most print jobs.  
NOTE: If you continuously print many pages, the surface of the  
output tray may become hot. Be careful not to touch the surface.  
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Printing to the Rear Output Tray (Face up)  
The printer always prints to the rear output tray if it is open.  
Paper comes out of the printer face-up, with the last page on  
top.  
Printing from the Multi-Purpose Tray to the rear output tray  
provides the straight paper path. Opening the rear output tray  
might improve output quality with the following:  
• over 100 sheets of paper continuously  
• envelopes  
• labels  
• small custom-size paper  
• postcards  
2
2
• paper lighter than 60 g/m (16 lb) or heavier than 105 g/m  
(28 lb)  
• transparencies: some special transparencies may have  
stacking problem by curl. In that case, please use the top  
output tray (face down).  
To open the rear output tray:  
1 Open the rear door by pulling it down. The cover functions  
as the output tray.  
CAUTION: The fusing area at the rear portion of the inside of  
your printer is hot when powered. Be cautions.  
4.6  
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2 Pull the extender to extend the output tray when using long  
paper.  
3 When you no longer need to print using the face up tray,  
slide the extender to its place and close the tray. The pages  
will stack on the top output tray.  
4
NOTE: The rear output tray can hold up to 100 sheets of paper. If  
the tray is overloaded with printed pages, they may fall from the  
printer.  
Loading Paper  
Proper paper loading helps prevent paper jams and ensure  
trouble-free printing. Do not remove the paper tray while a job  
is printing. Doing so may cause a paper jam. See “Sizes and  
Capacities” on page 4.3 for acceptable paper size and capacities  
for each tray.  
The paper level bar on the front of the paper tray(s) shows the  
amount of paper currently left in the tray. When the tray is  
empty, the indicator of the bar is at the bottom.  
Paper full  
Paper empty  
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Using the Tray1 or the Optional Tray2  
The Tray1 and the optional Tray2 can hold up to 500 sheets of  
paper. See “Sizes and Capacities” on page 4.3 for acceptable  
paper size and capacities of each tray.  
Tray1  
Optional Tray2  
Load a stack of paper into the tray and print. For details about  
loading paper in the Tray1 or the optional Tray2, see “Loading  
Paper” on page 2.6.  
Using the Multi-Purpose Tray  
Multi-Purpose Tray is located in the front of your printer. It can  
be closed when you are not using it, making the printer more  
compact.  
Multi-Purpose Tray  
The Multi-Purpose Tray can hold several sizes and types of  
paper, such as transparencies, cards and envelopes. You may  
also want to use the Multi-Purpose Tray for single page print jobs  
on letterheads, coloured paper for use as separator sheets, or  
other special materials that you do not normally keep in the  
paper tray. You can load approximately 100 sheets of plain  
paper, 10 envelopes, 50 transparencies, 10 card stocks or 25  
labels at a time.  
4.8  
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• Load only one size of print material at a time in the  
Multi-Purpose Tray.  
To prevent paper jams, do not add paper or ant other media  
when there is still paper or media in the Multi-Purpose Tray.  
• Print materials should be loaded face up with the top edge  
going into the Multi-Purpose Tray first and be placed with the  
centre of the tray.  
• Do not place objects on the Multi-Purpose Tray. Also avoid  
pressing down or applying excessive force on it. The tray may  
be damaged if the above is done.  
To load paper in the Multi-Purpose Tray:  
1 Pull the Multi-Purpose Tray down towards you.  
4
2 Slide the extender to extend the tray to its full-length when  
using longer paper.  
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3 Prepare a stack of paper, or other media, for loading by  
flexing or fanning them back and forth. Straighten the  
edges on a level surface.  
4 Place paper/media on the centre of the tray with the print  
side face up.  
If you want to print on previously printed paper from the  
Multi-Purpose Tray, the printed side should be facing down  
with an uncurled edge to the printer. If you experience  
problems with paper feed, turn the paper around.  
NOTE: Make sure that you have not overloaded the tray.  
4.10  
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5 Slide the paper width guide and adjust it against the stack  
of print material without bending.  
Now, the display on the front panel prompts you to confirm  
the paper size in the Multi-Purpose Tray.  
4
NOTE: Your printer cannot automatically detect the size of paper  
loaded in the Multi-Purpose Tray. Configuring the Multi-Purpose  
Tray with the correct paper size allows you to select paper by size  
rather than paper source when you print from your software  
application. You do not have to check which paper is loaded in the  
Multi-purpose Tray before printing.  
6 Press the scroll button (  
you loaded appears on the bottom line of the display.  
or  
) until the size of paper  
7 Press the Enter button ( ). Now, you are ready to print.  
8 When you print a document, configure the paper source,  
size and type in the software application.  
For information about setting on the control panel, see  
page 3.5.  
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9 After printing, push the extender back to its place and close  
the Multi-Purpose Tray.  
Using the Manual Feed Mode  
If you select Manual Feed in the Source option when changing  
print settings, you can manually load a sheet of print material in  
the Multi-Purpose Tray. Manually loading paper can be helpful  
when you want to check the print quality after each page is  
printed.  
This loading procedure is almost the same as the procedure for  
loading in the Multi-Purpose Tray, except you load paper  
sheet-by-sheet in the Tray, send print data to print the first  
page, and press the On-Line/Continue button ( ) on the  
control panel to print each following page.  
1 Load a sheet of print material on the centre of the  
Multi-Purpose Tray with the print side up.  
2 Slide the paper width guide and adjust it against the  
material without bending.  
4.12  
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3 When you print a document, you must select Manual Feed  
for Source from the software application, and then select  
the correct paper size and type.  
4
4 Print a document.  
The display shows a message prompting you to load paper  
and press the On-Line/Continue button ( ).  
5 Press the On-Line/Continue button ( ).  
The printer picks up the paper and prints. After one page is  
printed, the message appears again.  
6 Insert the next sheet into the Multi-Purpose Tray and press  
the On-Line/Continue button ( ).  
Repeat this step for every page to be printed.  
USING PRINT MATERIALS 4.13  
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Printing on Envelopes  
Guidelines  
• Only use envelopes recommended for laser printers. Before  
loading envelopes in the Multi-Purpose Tray, make sure that  
they are undamaged and are not stuck together.  
• Do not feed stamped envelopes.  
• Never use envelopes with clasps, snaps, windows, coated  
lining, or self-stick adhesives. These envelopes may severely  
damage the printer.  
1 Open the Multi-Purpose Tray and slide the extender to its  
full-length position.  
2 Open the rear output tray and pull the extender.  
4.14  
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3 Flex or fan the edge of the envelope stack to separate the  
pages before loading.  
4 Load the envelopes onto the Multi-Purpose Tray with the  
flap side down.  
The stamp area is on the left side and the end of the  
envelope with the stamp area enters the tray first.  
4
5 Adjust the guide to the edge of the envelope stack.  
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6 When you print on envelopes, configure the paper source,  
type and size properly in the software application. For  
details, see page 5.7.  
For details about setting on the control panel, see page 3.5.  
7 When finished, close the Multi-Purpose Tray and the rear  
output tray.  
4.16  
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Printing on Labels  
Guidelines  
• Only use labels recommended for laser printers.  
• Verify that the labels’ adhesive material can tolerate fusing  
temperature of 205°C (400°F) for 0.1 second.  
• Make sure that there is no exposed adhesive material  
between the labels. Exposed areas can cause labels to peel  
off during printing, which can cause paper jams. Exposed  
adhesive can also cause damage to printer components.  
• Do not feed a sheet of label through the printer more than  
once.  
• Do not use labels that are separating from the backing sheet  
or are wrinkled, bubbled, or otherwise damaged.  
4
1 Open the Multi-Purpose Tray and the rear output tray.  
2 Load labels with the print side up. Adjust the guide to fit  
the width of the labels.  
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3 When you print on labels, configure the paper source, type  
and size properly in the software application. For details,  
see page 5.7.  
For details about setting on the control panel, see page 3.5.  
4 When finished, close the Multi-Purpose Tray and the rear  
output tray.  
NOTE: To prevent labels from sticking, do not let the printed label  
sheets stack up as they are printed out.  
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Printing on Transparencies  
Guidelines  
• Only use transparencies recommended for use in laser  
printers.  
• Ensure that transparencies are not wrinkled, curled, or have  
any torn edges.  
• Hold the transparencies by the edges and avoid touching the  
print side. Oils deposited on the transparency can cause print  
quality problems.  
• Be careful not to scratch or leave fingerprints on the print  
side.  
4
1 Open the Multi-Purpose Tray and the rear output tray.  
2 Load transparencies with the print side up, and with the  
adhesive strip entering the printer first. Adjust the  
guide to fit the width of the transparencies.  
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3 When you print on transparencies, configure the paper  
source, type and size properly in the software application.  
For details, see page 5.7.  
For details about setting on the control panel, see page 3.5.  
4 After finishing, close the Multi-Purpose Tray and the rear  
output tray.  
NOTES:  
• If you print on thin transparencies using rear output tray, they  
may be curled. In this case, use the top output tray. If the  
problem persists, check if your transparencies meets the  
printer’s specifications.  
To prevent transparencies from sticking, do not let the printed  
sheets stack up as they are printed out.  
• Place transparencies on a flat surface after removing them from  
the printer.  
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Printing on Preprinted Paper  
Preprinted paper is paper that has some type of printing placed  
on it before it is sent through the printer (letterhead paper that  
has a preprinted logo at the top of the page, for example).  
Guidelines  
• Letterheads must be printed with heat-resistant ink that will  
not melt, vaporize, or release hazardous emissions when  
subjected to the printer’s fusing temperature of 400 °F  
(205 °C) for 0.1 second.  
• Ink on letterheads must be non-flammable and should not  
adversely affect any printer rollers.  
• Forms and letterheads should be sealed in a moisture-proof  
wrapping to prevent changes during storage.  
4
• Before you load preprinted paper as forms and letterheads,  
verify that the ink on the paper is dry. During the fusing  
process, wet ink can come off preprinted paper.  
1 Load letterheads into the tray as shown below. Adjust the  
guides to fit the width of the paper stack.  
Load with the design face  
down, bottom edge  
towards the printer.  
Load with the design face  
up, top edge towards the  
printer.  
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2 When you print, configure the paper source, type and size  
properly in the software application. For details, see  
page 5.7.  
For details about setting on the control panel, see page 3.5.  
Printing on Card Stock or Custom-  
sized Materials  
Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized  
materials can be printed with your printer. The minimum size is  
76 by 127 mm (3 by 5 in.) and the maximum size is 216 by  
356 mm (8.5 by 14 in.).  
Guidelines  
• Always insert the short-edge into the Multi-Purpose Tray first.  
If you want to print in landscape mode, make this selection  
through your software. Inserting paper long-edge first may  
cause a paper jam.  
• Do not load more than 10 cards into the Multi-Purpose Tray at  
a time.  
• Do not print on media smaller than 76 mm (3 in.) wide or 127  
mm(5 in.) long.  
• Set margins at least 6.4 mm (0.25 in.) away from the edges  
of the material in the software application  
4.22  
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1 Open the Multi-Purpose Tray and the rear output tray.  
2 Load print material with print side up and short edge first.  
Adjust the guide to fit the width of the material stack.  
4
3 When you print, configure the paper source, type and size  
properly in the software application. For details, see  
page 5.7.  
NOTE: If the size of your print material is not listed in the Size  
box in the Paper tab of the printer driver properties, click the Add  
Custom button and set the size manually. See page 5.7.  
CAUTION: When using the smallest size paper it may be  
necessary to use heavier media than normal  
For details about setting on the control panel, see page  
page 3.5.  
4 After printing, close the Multi-Purpose Tray and the rear  
output tray.  
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4.24  
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PRINTING TASKS  
5
printing tasks.  
This chapter includes:  
• Printing a Document  
• Setting Paper Properties  
• Using the Toner Save Mode  
• Printing on Both Sides of Paper  
• Printing Multiple Pages on One Sheet of Paper  
(N-Up Printing)  
• Printing the Reduced or Enlarged Document  
• Fitting Your Document to a Selected Paper Size  
• Printing Posters  
• Printing Booklets  
• Using Watermarks  
• Using Overlays  
• Setting Graphic Properties  
• Using Output Options  
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Printing a Document  
The following procedure describes the general steps required for  
printing from various Windows applications. The exact steps for  
printing a document may vary depending on the application  
programme you are using. Refer to the User’s Guide of your  
software application for the exact printing procedure.  
NOTES:  
• For detailed information about printing from a Macintosh  
computer, see Appendix A, "Using Your Printer with a Macintosh."  
• For detailed information about printing from a Linux system,  
Appendix C, "Using Your Printer in Linux."  
1 Open the document you want to print.  
2 Select Print from the File menu. The Print window is  
displayed (It may look slightly different depending on your  
application).  
The basic print settings are selected within the Print  
window. These settings include the number of copies and  
print range.  
Make sure that your  
printer is selected.  
Windows 98  
5.2  
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3 To take advantage of the printer features provided by your  
printer, click Properties in the application’s print window  
and go to Step 4.  
If you see Setup, Printer or Options, click that button  
instead. Then click Properties in the next screen.  
4 Now you see the Tally T9220 Properties window, which  
allows you to access all the information you will need when  
using your printer.  
The Layout tab is first displayed.  
The preview image  
shows the sample  
page with the settings  
5
If necessary, select the Orientation option.  
The Orientation option allows you to select the direction in  
which information is printed on a page.  
Portrait prints across the width of the page, letter style.  
Landscape prints across the length of the page, spreadsheet  
style.  
If you want to rotate the page in 180 degrees, select Rotate  
180 Degrees.  
Portrait  
Landscape  
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5 From the Paper tab, select the paper source, size and type.  
For further details, see page 5.7.  
6 Click other tabs on the top of the Tally T9220 Properties  
window to access other features, if needed.  
7 When you complete setting the properties, click OK until  
the Print window is displayed.  
8 Click OK to start printing.  
Notes:  
• Most Windows applications will override settings you specify in  
the printer driver. Change all print settings available in the  
software application first, and change any remaining settings  
using the printer driver.  
• The settings you change remain in effect only while you are  
using the current programme. To make your changes  
permanent, make them in the Printers folder. Follows this  
procedure:  
1. Click the Windows Start menu.  
2. For Windows 95/98/Me/NT 4.0/2000, select Settings and  
then Printers.  
For Windows XP, select Printers and Faxes.  
3. Select the Tally T9220 printer.  
4. Click the right mouse button on the printer icon and:  
•In Window 95/98/Me, select Properties.  
•In Windows 2000/XP, select Printing Preferences.  
•In Windows NT 4.0, select Document Default.  
5. Change the settings on each tab, and click OK.  
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Cancelling a Print Job  
There are two ways to cancel a print job.  
To stop a print job from the control panel:  
Press the Cancel button ( ).  
The printer will finish printing the page that is moving through  
the printer and delete the rest of the print job. Pressing the  
button cancels only the current job in the printer. If more than  
one print job is in the printer memory, the button must be  
pressed once for each job.  
To stop a print job from the Printers folder:  
1
2
From the Windows Start menu, select Settings.  
Select Printers to open the Printers window, and  
double-click the Tally T9220 icon.  
5
3
From the Document menu, select Cancel Printing  
(Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).  
œ¤Windows 98  
Note: It is recommended that you delete the spooling file first in  
Windows, and than press the Cancel button (  
).  
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Using a Favorite Setting  
The Favorites option, which is visible on each properties tab,  
allows you to save the current properties settings for future use.  
To save a Favorites item:  
1 Change the settings as needed on each tab.  
2 Enter a name for the item in the Favorites input box.  
3 Click Save.  
To use a saved setting, just select the item from the Favorites  
drop down list.  
To delete a Favorites item, select it from the list and click  
Delete.  
You can also restore the printer driver’s default settings by  
selecting <Printer Default> from the list.  
Using Help  
Your printer has a help screen that can be activated by the Help  
button in the printer’s properties window. These help screens  
give detailed information about the printer features provided by  
the printer driver.  
You can also click  
click on any setting.  
from the upper right hand corner, and then  
5.6  
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Setting Paper Properties  
Use the following options to set the basic paper handling needs  
when you access the printer properties. See page 5.2 for more  
information about accessing printer properties.  
Click the Paper tab to access various paper properties.  
1
2
3
4
5
5
Property  
Description  
Copies allows you to choose the number of  
copies to be printed. You can enter up to 999.  
1
Copies  
The Size option allows you to choose the size  
of paper loaded in the tray.  
2
Size  
If the required size is not listed in the Size  
box, click Add Custom. When the Custom  
Page Size window appears, set the paper and  
click Ok. The size setting appears in the Size  
list so that you can select it.  
Enter the  
custom name  
you want to use.  
Enter the  
paper size.  
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Property  
Description  
Make sure that Source is set to the  
corresponding paper tray.  
3
Source  
The Manual Feed source is used when  
printing to special materials. You have to load  
one sheet at a time into the Multi-Purpose  
Tray. See page 4.12.  
If the paper source is set to Auto Select,  
the printer automatically picks up print  
materials according to the following order:  
Multi-Purpose Tray, Tray1, Optional Tray2.  
Make sure that Type is set to Printer  
Default. If you load a different type of print  
materials, select the corresponding paper  
type. For more information on print materials,  
refer to Chapter 4, "Using Print Materials."  
4
Type  
If you use cotton paper, set the paper type to  
Thick for the best printing.  
To use recycled paper, which weights from  
75 to 90 gm2, or other colored paper, select  
Color paper.  
This property allows you to print the first  
page using a different paper source from the  
rest of the document. You can select the  
paper source for the first page.  
5
First Page  
For example, load thick stock for the first  
page into the Multi-Purpose Tray, and plain  
paper into the Tray1. Then, select Tray1 in  
the Source option and Multi-purpose  
Tray in the First Page option.  
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Using the Toner Save Mode  
Toner Save mode allows the printer to use less toner on each  
page. Using this mode will extend the life of your toner cartridge  
and reduce your cost per page, but will reduce the print quality.  
This setting is not available with the 1200 dpi setting.  
There are three ways to enable Toner Save mode:  
Using the control panel button  
Press the Toner Save button (  
printer must be in ready mode; the On-Line/Continue button  
) is on in green and “Ready” is shown on the display.  
) on the control panel. The  
(
• If the button backlight is on, the mode is enabled and the  
printer uses less toner to print a page.  
• If the button backlight is off, the mode is disabled and the  
printer prints in normal mode.  
5
Using the control panel menu  
You can set the Toner Save item in the Graphics menu to turn  
the Toner Save mode on or off.  
For further details about using the control panel menu, see  
page 3.5.  
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From the software application  
1 To access the printer properties see page 5.2.  
2 Click the Graphics tab, and select the Toner Save option.  
You can select from:  
Printer Setting: If you select this option, the Toner Save  
feature is determined by the setting you’ve made on the  
control panel of the printer.  
On: Select this option to allow the printer to use less toner  
on each page.  
Off: If you don’t need to save toner to print a document,  
select this option.  
3 Click OK.  
NOTE: The setting in the software application overrides that on  
the control panel.  
5.10  
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Printing on Both Sides of Paper  
You can print on both sides of paper. Before printing, decide on  
which edge you will be binding your finished document.  
The binding options are:  
Long Edge, which is the conventional layout used in book  
binding.  
Short Edge, which is the type often used with calendars.  
2
2
3
2
5
3
3
2
5
5
3
5
Long Edge  
Short Edge  
5
NOTE:  
• Do not print on both sides of labels, transparencies, envelopes,  
or thick paper. Damage to the printer and paper jamming might  
result.  
To use the double-sided printing, you can use only the following  
paper size: A4, Letter, Legal and Folio.  
• When duplexing ensure that the rear tray is closed.  
There are three ways to enable or disable the double-sided  
printing:  
Using the control panel button  
Press the Duplex button ( ) on the control panel.  
• If the button backlight is on, the printer prints on both sides  
of paper with long edge binding by the default setting.  
• If the button backlight is off, the printer prints on one side of  
paper.  
Using the control panel menu  
You can use the Duplex item in the Layout menu for  
double-sided printing. After setting the item, set the Duplex  
Margin item in the same menu, if necessary.  
For further details about using the control panel menu, see  
page 3.5.  
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From the software application  
1 To access the printer properties see page 5.2.  
2 From the Layout tab, select the paper orientation.  
3 From the Duplex(Double-sided Printing) section, select  
the desired binding option.  
4 Click the Paper tab and select the paper source, size and  
type.  
5 Click OK and print the document.  
The printer prints on both sides of paper.  
NOTE: The setting in the software application overrides that on  
the control panel.  
5.12  
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Printing Multiple Pages on One  
Sheet of Paper (N-Up Printing)  
You can select the number of pages to print on a single sheet of  
paper.  
1
3
2
4
1 To access the printer properties see page 5.2.  
2 From the Layout tab, choose Multiple Pages per Side in  
the Type drop-down list.  
3 Select the number of pages you want to print per sheet  
(1, 2, 4, 9 or 16) in the Pages per Side drop-down list.  
5
4 Select the page order in the Page Order drop-down list,  
if necessary.  
1
3
2
4
1
3
4
2
4
1
3
3
4
1
2
2
Down,  
Left, Then  
Down  
Down, Then  
Left  
Right, Then  
Down  
Then Right  
Check Print Page Border to print a border around each  
page on the side selected is. Print Page Border is enabled  
only if the pages per sheet is 2, 4, 9, or 16.  
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5 Click the Paper tab and select the paper source, size and  
type.  
6 Click OK and print the document.  
Printing the Reduced or Enlarged  
Document  
You can scale your print job on a page.  
1 To access the printer properties see page 5.2.  
2 From the Layout tab, select Reduce/Enlarge in the Type  
drop-down list.  
3 Enter the desired scaling rate in the Percentage input box  
or use the  
or  
.  
4 Click the Paper tab and select the paper source, size and  
type.  
5 Click OK and print the document.  
5.14  
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Fitting Your Document to a Selected  
Paper Size  
This printer feature allows you to scale your print job to any  
selected paper size regardless of the original application  
document size.  
A
1 To access the printer properties see page 5.2.  
2 From the Layout tab, select Fit to Page in the Type  
drop-down list.  
3 Select the correct size from the Target Paper drop-down  
list.  
5
4 Click the Paper tab and select the paper source, size and  
type.  
5 Click OK and print the document.  
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Printing Posters  
This feature allows you to print a single-page document onto 4,  
9 or 16 sheets of paper, for the purpose of pasting the sheets  
together to form one poster-size document.  
1 To access the printer properties see page page 5.2.  
2 From the Layout tab, select Poster in the Type drop-down  
list.  
3 Configure the poster option:  
You can select the page layout from 2x2, 3x3 or 4x4. If you  
select 2x2, the output will be automatically stretched to  
cover 4 physical pages.  
2 x 2  
3 x 3  
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Specify an overlap in millimeters or inches to make it easier  
to reconstruct the resulting poster.  
0.1 inches  
0.1 inches  
4 Click the Paper tab and select the paper source, size and  
type.  
5 Click OK and print the document. You can complete the  
poster by reconstructing the results.  
Printing Booklets  
Booklet printing feature allows you to print your document as a  
double-sided job and arrange the pages so that the paper can  
be folded in half after printing to produce a booklet.  
5
1 To access the printer properties see page 5.2.  
2 From the Layout tab, choose Booklet Printing in the  
Type drop-down list.  
NOTE: The booklet printing option is available only when A4,  
Letter, Legal or Folio size is selected.  
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3 Click the Paper tab, and select the paper source, size and  
type.  
4 Click OK and print the document.  
5 After printing, fold and  
staple the pages.  
9
8
Using Watermarks  
The Watermark option allows you to print text over an existing  
document. For example, you may want to have large gray letters  
showing “DRAFT” or “CONFIDENTIAL” printed diagonally across  
the first page or all pages of a document.  
There are several predefined watermarks that come with your  
printer, and they can be modified or you can add new ones to  
the list.  
Using an Existing Watermark  
1 To access the printer properties see page 5.2.  
2 Click the Extras tab, and select the desired watermark in  
the Watermark drop-down list. You will see the selected  
watermark in the preview image.  
Preview  
image  
3 Click OK and start printing.  
5.18  
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Creating a Watermark  
1 To access the printer properties see page 5.2.  
2 Click the Extras tab, and click the Edit button in the  
Watermark section. The Edit Watermarks window appears.  
5
3 Enter the desired text message in the Watermark  
Message box.  
This will be displayed in the preview window. The preview  
image is provided so that you can see how the watermark  
will appear on the printed page.  
If the First Page Only box is checked, the watermark will  
be printed on the first page only.  
4 Select the desired watermark options.  
You can select the font name, style and size and grayscale  
level from the Font Attributes section and set the angle of  
the watermark from the Message Angle section.  
5 Click Add to add a new watermark to the list.  
6 When you finish editing, click Ok and start printing.  
To stop printing the watermark, select <No Watermark> in the  
Watermark drop-down list.  
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Editing a Watermark  
1 To access the printer properties see page 5.2.  
2 Click the Extras tab, and click the Edit button in the  
Watermark section. The Edit Watermarks window appears.  
3 Select the watermark you want to edit in the Current  
Watermarks list, and change the watermark message and  
the options. Refer to “Creating a Watermark” on page 5.19.  
4 Click Update to save the changes.  
5 Click Ok.  
Deleting a Watermark  
1 To access the printer properties see page 5.2.  
2 From the Extras tab, click the Edit button in the  
Watermark section. The Edit Watermarks window appears.  
3 Select the watermark you want to delete in the Current  
Watermarks list and click Delete.  
4 Click Ok.  
5.20  
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Using Overlays  
What is an Overlay?  
An overlay is text and/or images stored in the computer hard  
disk drive (HDD) can be printed together with variable data  
printed on any document. Overlays are often used to take the  
place of preprinted forms and letterhead paper. Rather than  
using preprinted letterhead, you can create an overlay  
containing the exact same information that is currently on your  
letterhead. To print a letter with your company’s letterhead, you  
do not need to load preprinted letterhead paper in the printer.  
You need only tell the printer to print the letterhead overlay on  
your document.  
Dear ABC  
Regards  
WORLD BEST  
Creating a New Page Overlay  
To use a page overlay, you must create a new page overlay  
containing your logo or image.  
5
1 Create or open a document containing text or an image for  
use in a new page overlay. Position the items exactly as you  
wish them to appear when printed as an overlay. If needed,  
save the file for later use.  
WORLD BEST  
2 To access the printer properties see page 5.2.  
3 Click the Extras tab, and click Edit button in the Overlay  
section.  
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4 In the Edit Overlays window, click Create Overlay.  
5 In the Create Overlay window, type a name of up to eight  
characters in the File name box. Select the destination  
path, if necessary. (The default is C:\Formover).  
6 Click Save. You will see the name in Overlay List.  
7 Click OK or Yes until you complete creating.  
The file is not printed out. Instead it will be stored on your  
computer HDD disk.  
Note: The overlay document size must be the same as documents  
you will print with the overlay. Do not create an overlay with a  
watermark.  
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Using a Page Overlay  
After an overlay has been created, it is ready to be printed with  
your document. To print an overlay with a document:  
1 Create or open the document you want to print.  
2 To access the printer properties see page 5.2.  
3 Click the Extras tab.  
4 Select the desired overlay from the Overlay drop-down list  
box.  
5 If the desired overlay file does not appear in the Overlay  
list, click the Edit button and Load Overlay, and select the  
overlay file.  
5
If you have stored the overlay file you want to use into an  
external source, you can also load the file when you access  
this Load Overlay window.  
After you select the file, click Open. The file is now shown  
in the Overlay List box and is available for printing. Select  
the overlay from the Overlay List box.  
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6 If necessary, click Confirm Page Overlay When Printing.  
If this box is checked, a message window will appear each  
time you submit a document for printing, asking you to  
confirm your wish to print an overlay on your document.  
Answering Yes to the window means that the selected  
overlay will be printed with your document. Answering No  
to the window cancels overlay printing.  
If this box is empty and an overlay has been selected, the  
overlay will be automatically printed with your document.  
7 Click OK or Yes until the printing starts.  
The selected overlay will be downloaded with your print job  
and printed on your document.  
Note: The graphic resolution of both the overlay and document  
must be the same.  
Deleting a Page Overlay  
You can delete page overlays that are no longer used.  
1 In the printer properties window, click the Extras tab.  
2 Click Edit in the Overlay section.  
3 Select the overlay you want to delete from the Overlay  
List box.  
4 Click Delete Overlay.  
5 Click OK until you exit the Print window.  
5.24  
PRINTING TASKS  
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Setting Graphic Properties  
Use the following graphic options to adjust the print quality for  
your specific printing needs. See page 5.2 for more information  
about accessing printer properties.  
Click the Graphics tab to display the properties shown below.  
1
2
3
5
4
Property  
Description  
You can select the printing resolution by  
choosing from 1200 dpi (Best),  
600 dpi (Normal) or 300 dpi (Draft).  
The higher the setting, the sharper the  
clarity of printed characters and graphics.  
Higher settings may increase the time it  
takes to print a document.  
1
Resolution  
Selecting this option will extend the life of  
your toner cartridge and reduce your cost  
per page without a significant reduction in  
the print quality. For detailed information  
about this mode, see page 5.9.  
2
Toner Save  
PRINTING TASKS 5.25  
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Property  
Description  
Some printed characters or images appear to  
have jagged or uneven edges. Set this  
Image Mode option to improve the print  
quality of your text and image, and make the  
characters and images appear smoother.  
The Image Mode option is only available  
when you select 600 dpi (Normal) in the  
Resolution option.  
3
Image  
Mode  
Normal: This setting prints images in the  
normal mode.  
Text Enhance: This setting refines the  
print quality of characters by smoothing  
out jagged edges that can occur on the  
angles and curves of each character.  
Image Enhance: This setting refines the  
print quality of photo images.  
You can set advanced settings by clicking  
the Advanced Options button.  
4
Advanced  
Options  
Darkness  
Use this option to lighten or darken the  
image appearance of your print.  
Normal: This setting is for normal  
documents.  
Light: This setting is for bolder line  
widths or darker gray-scale images.  
Dark: This setting is for finer line width,  
higher definition in graphics, and lighter  
gray-scale images.  
When the Darken Text option is checked,  
all text in your document is allowed to  
print darker than a normal document.  
5.26  
PRINTING TASKS  
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Property  
Description  
True-Type Options  
This option determines how the driver  
sends true type fonts. Select the  
appropriate setting according to the status  
of your document.  
Download as Bit Image: When this  
option is selected, the driver will  
download the font data as bitmap  
images. Documents with complicated  
fonts, such as Korean or Chinese, or  
various types of fonts will print faster in  
this setting.  
Print as Graphics: When this option is  
selected, the driver will download any  
fonts as graphics. When printing  
documents with high graphic content and  
relatively few TrueType fonts, printing  
performance (speed) may be enhanced  
with this setting.  
4
Advanced  
Options  
5
Print All Text Black  
When the Print All Text Black option is  
checked, all text in your document is  
printed as solid black, regardless of the  
colour it appears on the screen. When it is  
not checked, coloured text is pinted in  
shades of gray.  
PRINTING TASKS 5.27  
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You can use the options for output of your document.  
See page 5.2 for more information about accessing printer  
properties.  
Click the Extras tab to access the Output Options feature.  
Option  
Description  
You can set in what sequence the pages will  
be printed. Select the required print order  
from the drop-down list.  
Normal:Your printer prints in normal  
order.  
Reverse All Pages:Your printer prints  
all pages in reversed order. This setting is  
helpful when you are using the rear output  
tray.  
Print Order  
Print Odd Pages:Your printer prints  
only the odd pages of the document.  
Print Even Pages:Your printer prints  
only the even pages of the document.  
Reprint When  
Jammed  
The printer reprints a page which has been  
jammed on clearing the jam.  
5.28  
PRINTING TASKS  
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MAINTAINING YOUR PRINTER  
6
This chapter provides suggestions for high-quality and  
toner cartridge and the printer.  
This chapter includes:  
• Printing a Configuration Page  
• Maintaining the Toner Cartridge  
• Cleaning the Printer  
• Consumables and Replacement Parts  
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Printing a Configuration Page  
From the printer’s control panel, you can print a Configuration  
page. Use the configuration page to view current printer  
settings, to help troubleshoot printer problems, or to verify  
installation of optional accessories, such as memory, optional  
tray and printer languages.  
To print a configuration page:  
1 Press the Menu button ( ) on the control panel until you  
see “Information” on the bottom line of the display.  
2 Press the Enter button ( ) to access the menu.  
3 Press the Enter button ( ) when “Configuration” displays  
on the bottom line.  
A Configuration page prints out.  
T9220  
6.2  
MAINTAINING YOUR PRINTER  
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Maintaining the Toner Cartridge  
Toner cartridge storage  
To get the maximum results from the toner cartridge, keep the  
following guidelines in mind:  
• Do not remove the toner cartridge from its package until  
ready for use.  
• Do not refill the toner cartridge. The printer warranty does  
not cover damage caused by using a refilled cartridge.  
• Store toner cartridges in the same environment as the  
printer.  
To prevent damage to the toner cartridge, do not expose it to  
light for more than a few minute.  
Toner cartridge life expectancy  
The life of the toner cartridge depends on the amount of toner  
that print jobs require. When printing text at 5% coverage, a  
new toner cartridge lasts an average of 8,000 pages. (The  
original toner cartridge supplied with the printer lasts an  
average of 4,000 pages.)  
6
Saving toner  
To save toner, press the Toner Save button on the printer  
control panel. The button backlight will be lit. You can also  
enable Toner Save mode in the printer properties or from the  
control panel menu. Refer to “Using the Toner Save Mode” on  
page 5.9 and “Using Control Panel Menus” on page 3.5.  
Selecting this option will extend the life of the toner cartridge  
and reduce your cost per page, but it will reduce the print  
quality.  
MAINTAINING YOUR PRINTER 6.3  
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Checking the Toner Remains  
You can check the level of toner currently left in the cartridge.  
1 Press the Menu button ( ) on the control panel until you  
see “Setup” on the bottom line of the display.  
2 Press the Enter button ( ) to access the menu.  
3 Press the scroll button (  
displays on the bottom line and press the Enter button  
).  
or  
) until “Maintenance”  
(
4 Press the scroll button (  
option, “Remain Toner.  
or  
) to select the required  
5 Press the Enter button ( ).  
The display shows the percentage of the toner remains.  
Redistributing Toner  
When the toner cartridge is nearly empty, “Low Toner” appears  
on the display and faded or light areas may appear on a printed  
page. You may be able to temporarily improve the print quality  
by redistributing the toner.  
1 Open the top cover.  
2 Remove the toner cartridge from the printer.  
6.4  
MAINTAINING YOUR PRINTER  
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CAUTIONS:  
• Avoid reaching too far into the printer. The fusing area may be  
hot.  
To prevent damage, do not expose the toner cartridge to light for  
more than a few minutes.  
3 Gently shake the toner cartridge from side to side 5 for 6  
times to redistribute the toner evenly.  
NOTE: If toner gets on your clothing, wipe it off with a dry cloth  
and wash clothing in cold water. Hot water sets toner into fabric.  
4 Reinstall the cartridge and close the cover.  
6
When “Ready Replace Cart” appears on the display, you need  
to replace the toner cartridge. Refer to the procedures under  
“Replacing the Toner Cartridge” on the next page.  
MAINTAINING YOUR PRINTER 6.5  
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Replacing the Toner Cartridge  
1 Open the top cover.  
2 Remove the old cartridge.  
3 Install a new toner cartridge. See page 2.4.  
6.6  
MAINTAINING YOUR PRINTER  
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Cleaning the Printer  
To maintain the print quality, follow the cleaning procedures  
below each time the toner cartridge is replaced or if print quality  
problems occur.  
NOTES:  
• Do not use ammonia-based cleaners or volatile solvents, such as  
thinner, on or around the printer. These can damage the printer.  
• While cleaning the inside of the printer, be careful not to touch  
the transfer roller (located underneath the toner cartridge). Oil  
from your fingers can cause print quality problems.  
CAUTIONS: Cleaning the cabinet of the printer with surfactants  
containing large amounts of alcohol, solvent or other strong  
substances can discolor or crack the cabinet .  
Cleaning the Outside  
Clean the cabinet of the printer with a soft, lint-free cloth, You  
can dampen the cloth slightly with water, but be careful not to  
let any water drip onto the printer or inside of it.  
6
Cleaning the Inside  
During the printing process, paper, toner, and dust particles can  
accumulate inside the printer. This buildup can cause print  
quality problems, such as toner specks or smearing. Cleaning  
the inside of the printer will eliminate or reduce these problems.  
Cleaning inside the printer  
1 Turn the printer off and unplug the power cord, then wait  
for the printer to cool.  
2 Open the top cover and remove the toner cartridge.  
MAINTAINING YOUR PRINTER 6.7  
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3 With a dry and lint-free cloth, wipe away any dust and  
spilled toner from the toner cartridge area and the toner  
cartridge cavity.  
CAUTION: To prevent damage to the toner cartridge, do not  
expose it to light for more than a few minute. Cover it with a piece  
of paper, if necessary. Also, do not touch the black transfer roller  
inside the printer.  
4 Locate the long strip of glass (LSU) inside the top of the  
cartridge compartment, and gently clean the glass with a  
cotton bud.  
5 Reinsert the toner cartridge and close the cover.  
6 Plug in the power cord and turn the printer on.  
6.8  
MAINTAINING YOUR PRINTER  
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Printing a cleaning sheet  
If you are experiencing blurred, faded or smeared printouts, you  
can clear the problem by printing a cleaning sheet, provided by  
your printer. You can print:  
• OPC Cleaning sheet: cleans the OPC drum of the toner  
cartridge.  
• Fuser Cleaning sheet: cleans the fuser unit inside the printer.  
This process will produce a page with toner debris, which should  
be discarded.  
1 Ensure that the printer is turned on and in ready mode with  
paper loaded in the tray.  
2 Press the Menu button ( ) on the control panel until you  
see “Setup” on the bottom line of the display.  
3 Press the Enter button ( ) to access the menu.  
4 Press the scroll button (  
displays on the bottom line and press the Enter button  
).  
or  
) until “Maintenance”  
(
6
5 Press the scroll button (  
option, “OPC Cleaning” or “Fuser Cleaning.”  
or  
) to select the required  
6 Press the Enter button ( ).  
Your printer automatically picks up a sheet of paper from  
the tray and prints out a cleaning sheet with dust or toner  
particles on it.  
MAINTAINING YOUR PRINTER 6.9  
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Consumables and Replacement  
Parts  
From time to time, you will need to replace the toner cartridge,  
roller, and fuser unit to maintain top performance and avoid  
print quality problems and paper feed problems resulting from  
worn parts.  
The following items should be replaced after you have printed a  
specified number of pages. See the table below.  
Items  
Paper feeding roller  
Transfer roller  
Pick-up roller  
Fuser unit  
Yield (Average)  
100,000  
100,000  
100,000  
100,000  
To purchase the consumables and replacement parts, contact  
your Tally dealer or the retailer where you bought your machine.  
We strongly recommend that items be installed by a trained  
service professional, except for the toner cartridge.  
6.10  
MAINTAINING YOUR PRINTER  
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SOLVING PROBLEMS  
7
you encounter an error while using your printer.  
This chapter includes:  
• Troubleshooting Checklist  
• Solving General Printing Problems  
• Clearing Paper Jams  
• Solving Print Quality Problems  
• Understanding Display Messages  
• Common Windows Problems  
• Common Macintosh Problems  
• Troubleshooting PS Errors  
• Common Linux Problems  
• Common DOS Problem  
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Troubleshooting Checklist  
If the printer is not working properly, consult the following  
checklist. If the printer does not pass a step, follow the  
corresponding troubleshooting suggestions.  
Check  
Solution  
• If the button backlight is off, check the power cord is  
power and the cable by plugging the cable into  
another device of similar rating.  
• If the button backlight are on in orange, check the  
Make sure that the  
On-Line/Continue  
button on the control  
panel is lit in green and  
“Ready” is shown on the  
display.  
in the paper tray.  
• If the paper jams in the printer, go to “Clearing Paper  
• If an error message appears on the display, go to  
“Understanding Display Messages” on page 7.20.  
Print a demo page to  
verify that the printer is  
feeding paper correctly.  
See page 2.14.  
If there is a print quality problem, go to “Solving Print  
Quality Problems” on page 7.15.  
Check the demo page to see  
if it is printed correctly.  
• If the page does not print, check the cable connection  
between the printer and the computer.  
printer has been paused.  
Print a short document  
from a software  
application to verify that  
the computer and printer  
are connected and are  
communicating correctly.  
• “Common Windows Problems” on page 7.22.  
• “Common Macintosh Problems” on page 7.23.  
• “Troubleshooting PS Errors” on page 7.24.  
• “Common Linux Problems” on page 7.25.  
• “Common DOS Problem” on page 7.27.  
If completing the checklist  
does not resolve the  
printer problem, check  
the following  
troubleshooting sections.  
7.2  
SOLVING PROBLEMS  
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Solving General Printing Problems  
For problems with the operation of your printer, refer to the table  
for suggested solutions.  
Problem  
Possible Cause  
Solution  
Check the power cord connections.  
Check the power switch and the power  
source.  
The printer is not  
receiving power.  
The printer is not  
selected as the default  
printer.  
Select Tally T9220 or Tally T9220  
PS as your default printer.  
• The printer cover is not closed.  
• Paper is jammed.  
• No paper is loaded.  
Check the printer for  
the following:  
• The toner cartridge is not installed.  
If a printer system error occurs,  
contact your service representative.  
Check the display message, add paper  
to the Multi-Purpose Tray and press the  
On-Line/Continue button on the  
printer’s control panel.  
The printer may be in  
manual feed mode and  
out of paper.  
The printer does  
not print.  
The connection cable  
between the computer  
and the printer is not  
connected properly.  
7
Disconnect the printer cable and  
reconnect it.  
The connection cable  
between the computer  
and the printer is  
defective.  
If possible, attach the cable to another  
computer that is working properly and  
print a job. You can also try using a  
different printer cable.  
Check the Windows printer setting to  
make sure that the print job is sent to  
the correct port, for example, LPT1. If  
the computer has more than one port,  
make sure that the printer is attached  
to the correct one.  
The port setting is  
incorrect.  
The printer may be  
configured incorrectly.  
Check the printer properties to ensure  
that all of the print settings are correct.  
SOLVING PROBLEMS 7.3  
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Problem  
Possible Cause  
Solution  
The printer driver may  
be incorrectly installed.  
Reinstall the printer driver; see  
page 2.19. Try printing a test page.  
The printer does  
not print.  
(continued)  
Check the display message on the  
control panel to determine if the printer  
is indicating a system error.  
The printer is  
malfunctioning.  
For many software applications, the  
paper source selection is found under  
the Paper tab within the printer  
properties. Select the correct paper  
source. See page 5.7.  
Printer selects  
print materials  
from the wrong  
paper source.  
The paper source  
selection in the printer  
properties may be  
incorrect.  
Paper has not been  
loaded correctly.  
Remove paper from the tray and reload  
it correctly.  
Paper does not  
feed into the  
printer.  
There is too much  
paper in the paper tray.  
Remove excess paper from the tray.  
Use only paper that meets the  
specifications required by the printer.  
The paper is too thick.  
The job may be very  
complex.  
Reduce the complexity of the page or  
try adjusting the print quality settings.  
From the Start menu, choose  
Settings and Printers. Right-click the  
Tally T9220 printer icon, choose  
Properties, click the Details tab, and  
then choose the Spool Settings  
button. Select the desired spool  
setting.  
If using Windows 9x/  
Me, the Spooling  
Setting may be set  
incorrectly.  
Print job is  
extremely slow.  
The computer may  
have insufficient  
random-access  
memory (RAM).  
Install more memory in your printer.  
See “Installing Memory, Barcode and  
PostScript DIMMs” on page F.3.  
7.4  
SOLVING PROBLEMS  
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Problem  
Possible Cause  
Solution  
Simplify the page layout and remove  
any unnecessary graphics from the  
document. Install more memory in  
your printer. See “Installing Memory,  
Barcode and PostScript DIMMs” on  
page F.3.  
The page layout is too  
complex.  
Half the page is  
blank.  
The page orientation  
setting may be  
incorrect.  
Change the page orientation in your  
application. See page 5.3.  
The paper size and the  
paper size settings do  
not match.  
Ensure that the paper size in the  
printer driver settings matches the  
paper in the tray.  
Remove excess paper from the tray.  
There is too much  
paper in the paper tray.  
If printing on special materials, use the  
Multi-Purpose Tray.  
An incorrect type of  
paper is being used.  
Use only paper that meets the  
specifications required by the printer.  
The paper keeps  
jamming.  
Special print materials, such as thick  
paper, should not be printed using the  
top output tray (face-down). Use the  
rear output tray (face-up) instead.  
An incorrect output  
method is being used.  
There may be debris  
inside the machine.  
Open the top cover and remove the  
debris.  
7
Disconnect the printer cable and  
reconnect. Try a print job that you have  
already printed successfully. If possible,  
attach the cable and printer to another  
computer and try a print job that you  
know works. Finally, try a new printer  
cable.  
The printer cable is  
loose or defective.  
The printer  
prints, but the  
text is wrong,  
garbled, or  
incomplete.  
Check the application’s printer  
selection menu to ensure that your  
printer is selected.  
The wrong printer  
driver was selected.  
SOLVING PROBLEMS 7.5  
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Problem  
Possible Cause  
The software  
application is  
malfunctioning.  
Solution  
Try printing a job from another  
application.  
The printer  
If printing from Windows (any version),  
exit to a DOS prompt and verify  
functionality with the following  
command: At a C:\ prompt, type  
Dir *.* > LPT1, and press Enter.  
(This assumes you are connected to  
computer. Turn the printer off and then  
back on again.  
prints, but the  
text is wrong,  
garbled, or  
The operating system  
is malfunctioning.  
incomplete.  
Redistribute the toner. if necessary.  
See page 6.4.  
The toner cartridge is  
defective or out of  
toner.  
If necessary, replace the toner  
cartridge.  
Pages print, but  
are blank.  
The file may have  
blank pages.  
Check the file to ensure that it does not  
contain blank pages.  
Some parts, such as the  
controller or the board,  
may be defective.  
Contact a service representative.  
The illustrations  
print incorrectly  
in Adobe  
Print the document with selecting  
Download as Bit Image in the  
Advanced Options window of the  
graphic properties.  
The setting in the  
software application is  
wrong.  
Illustrator.  
ATTENTION:  
If you have any printing problem after your printer prints about 100,000 pages, you  
must contact the customer service to replace the transfer roller.  
7.6  
SOLVING PROBLEMS  
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Clearing Paper Jams  
When a paper jam occurs, the display on the control panel  
shows the message indicating the corresponding location of the  
paper jam. Refer to the table below to locate the paper jam and  
to clear it.  
Message  
Location of Jam  
Go to...  
JAM0  
JAM1  
JAM2  
In the paper feed area  
below  
Around the toner cartridge page 7.10  
In the paper exit area  
In the duplex area  
page 7.12  
page 7.13  
JAM DUPLEX1  
/2  
In the Paper Feed Area  
1 Slide out the Tray1 to expose the jammed paper.  
7
2 Remove any misfed paper by pulling it out by the visible  
edge from the tray. Make sure that all of the paper is  
properly aligned in the tray.  
SOLVING PROBLEMS 7.7  
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NOTE: If the jammed paper is not invisible or if there is resistance  
when you pull the paper, remove the tray from the printer and  
carefully pull the jammed paper free from the printer.  
3 Slide the tray back into the printer.  
4 Open and close the top cover to resume printing.  
In the Optional Tray2  
1 Pull the optional Tray2 out of the printer.  
2 If you see the jammed paper, remove the paper from the  
tray.  
7.8  
SOLVING PROBLEMS  
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3 If you cannot find the jammed paper in the Tray2, pull the  
Tray1 half way out of the printer, and remove the paper.  
4 Slide the trays back into the printer. Open and close the top  
cover. Printing can be resumed.  
In the Multi-Purpose Tray  
1 Open the Multi-Purpose Tray.  
2 Carefully remove the jammed paper from the tray.  
7
3 Open and close the top cover. Printing can be resumed.  
SOLVING PROBLEMS 7.9  
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Around the Toner Cartridge  
1 Open and close the top cover, and the jammed paper is  
automatically exits the printer.  
If not, continue to Step 2.  
2 Open the top cover and remove the toner cartridge.  
CAUTION: To prevent damage to the toner cartridge, do not  
expose it to light for more than a few minutes. Place a piece of  
paper over the top of the toner cartridge to shield it while it is out  
of the printer.  
3 Carefully lift up the guide feed.  
7.10  
SOLVING PROBLEMS  
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4 Gently pull the jammed paper towards you to remove it  
from the printer.  
If the jammed paper is not visible or there is resistance  
when you pull the paper, go to “In the Paper Exit Area” on  
page 7.12.  
5 Flip down the guide feed and reinstall the toner cartridge.  
7
NOTE: If the toner cartridge is difficult to reinstall, make sure that  
the guide feed has been flipped back down into position.  
6 Close the top cover. Printing can be resumed.  
SOLVING PROBLEMS 7.11  
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In the Paper Exit Area  
1 If a long portion of the paper is visible, pull it straight out. If  
not, continue to Step 2.  
2 Open the rear output tray.  
3 Loosen the paper if it is caught in the feed rollers. Then  
gently pull the paper out.  
4 Close the rear output tray.  
5 Open and close the top cover. Printing can be resumed.  
7.12  
SOLVING PROBLEMS  
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In the Duplex Area  
Jam Duplex1  
1 Open the rear output tray.  
2 Remove the jammed paper.  
3 Close the rear output cover.  
4 Open and close the top cover. Printing can be resumed.  
Jam Duplex2  
1 Pull the paper tray out of the printer.  
7
2 Pull down the metal plate inside of the printer.  
CAUTION: Use the lever on the left when pulling the plate  
otherwise injury may occur.  
SOLVING PROBLEMS 7.13  
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3 Remove the jammed paper.  
4 Slide the tray back into the printer.  
5 Open and close the top cover. Printing can be resumed.  
Tips for Avoiding Paper Jams  
By selecting the correct paper types, most paper jams can be  
avoided. If a paper jam occurs, follow the steps outlined in  
“Clearing Paper Jams” on page 7.7.  
• Follow the procedures in “Loading Paper” on page 2.6. Ensure  
that the adjustable guides are positioned correctly.  
• Do not overload the paper tray. Ensure that the paper is below  
the paper limit mark on the inside wall of the tray.  
• Do not remove the paper from the tray while printing.  
• Flex, fan and straighten the paper before loading.  
• Do not mix paper types in the tray.  
• Use only recommended print materials. See “Paper  
Specifications” on page G.3.  
• Ensure that the recommended print side is facing down when  
loading paper in the tray and facing up in the Multi-Purpose  
Tray.  
7.14  
SOLVING PROBLEMS  
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Solving Print Quality Problems  
The dirty inside of the printer or improper paper loading may  
reduce the print quality. See the table below to troubleshoot the  
problem.  
Problem  
Solution  
If a vertical white streak or faded area appears on the page:  
• The toner supply is low. You may be able to temporarily  
on page 6.4. If this does not improve the print quality,  
install a new toner cartridge.  
• The paper may not meet paper specifications (for  
Specifications” on page G.3.  
resolution and Toner Save Mode in the printer properties.  
• A combination of faded or smeared defects may indicate  
that the toner cartridge needs cleaning. See “Cleaning the  
Inside” on page 6.7.  
Light or faded  
print  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The surface of LSU may be dirty. Clean the LSU. See  
“Cleaning the Inside” on page 6.7.  
Toner specs  
Specifications” on page G.3.  
• The transfer roller may be dirty. See “Cleaning the Inside”  
on page 6.7.  
7
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The paper path may need cleaning. See “Cleaning the  
Inside” on page 6.7.  
SOLVING PROBLEMS 7.15  
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Problem  
Solution  
If faded areas, generally rounded, occur randomly on the  
page:  
• A single sheet of paper may be defective. Try reprinting  
the job.  
Dropouts  
• The moisture content of the paper is uneven or the paper  
has moist spots on its surface. Try a different brand of  
paper. See “Paper Specifications” on page G.3.  
• The paper lot is bad. The manufacturing processes can  
cause some areas to reject toner. Try a different kind or  
brand of paper.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The toner cartridge may be defective. See “Vertical  
repetitive defects” on the next page.  
• If these steps do not correct the problems, contact a  
service representative.  
Vertical lines  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
If black vertical streaks appear on the page:  
• The drum inside the toner cartridge has probably been  
scratched. Install a new toner cartridge.  
If the amount of background shading becomes  
unacceptable, the procedures below may fix the problem.  
• Change to a lighter weight pages. See “Paper  
• Check the printer’s environment; very dry (low humidity)  
or high humidity (higher than 80% RH) conditions can  
increase the amount of background shading.  
Gray background  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
“Installing the Toner Cartridge” on page 2.4.  
Toner smear  
on page 6.7.  
• Check the paper type and quality. See “Paper  
Specifications” on page G.3.  
• Remove the toner cartridge and install a new one. See  
“Installing the Toner Cartridge” on page 2.4.  
7.16  
SOLVING PROBLEMS  
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Problem  
Solution  
If marks repeatedly appear on the printed side of the page  
at even intervals:  
Vertical repetitive  
defects  
• The toner cartridge may be damaged. If a repetitive mark  
occurs on the page, print a cleaning sheet several times to  
clean the cartridge; see page 6.9. After the printout, if  
you still have the same problems, install a new toner  
cartridge. See “Installing the Toner Cartridge” on  
page 2.4.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• Parts of the printer may have toner on them. If the defects  
occur on the back of the page, the problem will likely  
correct itself after a few more pages.  
• The fusing assembly may be damaged. Contact a service  
representative.  
Background scatter results from bits of toner distributed on  
the printed page.  
• The paper may be too damp. Try printing with a different  
batch of paper. Do not open packages of paper until  
necessary so that the paper does not absorb too much  
moisture.  
Background  
scatter  
• If background scatter occurs on an envelope, change the  
printing layout to avoid printing over areas that have  
overlapping seams on the reverse side. Printing on seams  
can cause problems.  
• If background scatter covers the entire surface area of a  
printed page, adjust the print resolution through your  
software application or the printer properties.  
A
Misformed  
characters  
7
images, the paper stock may be too slick. Try a different  
paper. See “Paper Specifications” on page G.3.  
• If characters are improperly formed and producing a wavy  
effect, the scanner unit may need service. Verify that it  
also occurs on a demo page (see page 2.14). For service,  
contact a service representative.  
Page skew  
• Check the paper type and quality. See “Paper  
Specifications” on page G.3.  
• Ensure that the paper or other material is loaded correctly  
and the guides are not too tight or too loose against the  
paper stack.  
SOLVING PROBLEMS 7.17  
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Problem  
Solution  
Curl or wave  
• Check the paper type and quality. Both high temperature  
and humidity can cause paper curl. See “Paper  
Specifications” on page G.3.  
• Turn over the stack of paper in the tray. Also try rotating  
the paper 180° in the tray.  
• Try printing to the face up output slot.  
Wrinkles or  
creases  
Ensure that the paper is loaded properly.  
• Check the paper type and quality. See “Paper  
Specifications” on page G.3.  
• Open the rear cover and try printing to the rear output  
tray (face-up).  
• Turn over the stack of paper in the paper tray. Also try  
rotating the paper 180° in the tray.  
Back of printouts  
are dirty  
• The transfer roller may be dirty. “Cleaning the Inside” on  
page 6.7.  
• Check for leaking toner. Clean the inside of the printer.  
Black pages  
• The toner cartridge may not be installed properly. Remove  
the cartridge and reinsert.  
• The toner cartridge may be defective and need replacing.  
Install a new toner cartridge.  
• The printer may require repair. Contact a service  
representative.  
7.18  
SOLVING PROBLEMS  
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Problem  
Solution  
Loose toner  
Clean the inside of the printer.  
• Check the paper type and quality. See “Paper  
Specifications” on page G.3.  
• Install a new toner cartridge. See “Installing the Toner  
Cartridge” on page 2.4.  
• If the problem persists, the printer may require repair.  
Contact a service representative.  
Character voids are white areas within the parts of  
characters that should be solid black:  
Character Voids  
• If you are using transparencies, try another type of  
transparency, some character voids are normal.  
• You may be printing on the wrong surface on the paper.  
Remove the paper and turn it around.  
A
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The paper may not meet paper specifications. See “Paper  
Specifications” on page G.3.  
Horizontal stripes  
• The toner cartridge may be installed improperly. Remove  
the cartridge and reinsert.  
• The toner cartridge may be defective. Install a new toner  
cartridge. See “Installing the Toner Cartridge” on  
page 2.4.  
• If the problem persists, the printer may require repair.  
Contact a service representative.  
7
SOLVING PROBLEMS 7.19  
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Understanding Display Messages  
The display on the front panel shows the messages to indicate  
the printer’s status or errors. Refer to the tables below to  
understand the message’s meaning and clear the problem if  
necessary. Messages and their meanings are listed in  
alphabetical order.  
NOTE: When you call for service, it is very convenient to tell the  
specified message.  
Message  
Status  
Do this...  
A cover is open/There  
is no toner cartridge  
installed in your printer  
Close the top cover firmly/  
Install the cartridge.  
COVER OPEN/NO  
TONER CARTRIDGE  
You are using an  
incompatible process  
unit.  
Install a Tally-approved process  
unit, designed for your printer.  
INVALID TONER  
Remove the jammed paper  
to page 7.7.  
A paper jam occurs in  
the paper feed area.  
JAM 0  
A paper jam occurs  
around the toner  
cartridge.  
Remove the jammed paper  
page 7.10.  
JAM 1  
Remove the jammed paper  
from the output tray, referring  
to page 7.12.  
A paper jam occurs in  
the paper exit area.  
JAM 2  
A paper jam occurs  
while printing on both  
sides of paper.  
Remove the jammed paper  
from the printer, referring to  
page 7.13.  
JAM DUPLEX1/2  
Load a sheet of print material  
and press the On-Line/  
Continue button. You need to  
press the button each page to  
be printed.  
The Multi-Purpose Tray  
is empty in manual  
feed mode.  
LOAD MANUAL  
PRESS CONT KEY  
7.20  
SOLVING PROBLEMS  
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Message  
Status  
Do this...  
The job will be automatically  
cleared and the printer will  
• Expand the memory in your  
printer. See“Installing  
Memory, Barcode and  
PostScript DIMMs” on  
page F.3.  
The printer does not  
have enough memory  
to print the current job.  
MEMORY OVERFLOW  
Simplify the page layout and  
remove unnecessary graphics  
from your document.  
Too complicated data  
was sent to the printer.  
If the message persists,  
expand the memory in your  
printer. See “Installing Memory,  
Barcode and PostScript DIMMs”  
on page F.3.  
PAGE TOO COMPLEX  
The displayed tray is  
empty.  
Load the corresponding size of  
paper into the tray.  
PAPER EMPTY  
[SIZE]IN[TRAY]  
The toner cartridge in  
your printer is nearly  
empty.  
Redistribute the toner, referring  
to page 6.4.  
READY  
LOW TONER  
SERIAL ERROR  
The printer detects a  
serial interface error.  
Set the baud rate the same as  
the setting on your computer.  
* may be shown only if you  
installed the optional serial  
interface card.  
7
The overflow of the waste toner  
contaminates the inside of the  
machine.  
Regardless of the remaining  
toner, this is warning message  
showing that The toner cartridge  
replacement is needed as the  
parts life there of is exhausted. the  
toner cartridge is at the end of its  
life and the print quality lowers,  
You need to replace  
The life of some parts  
on the toner cartridge  
ends  
READY  
REPLACE CART  
the cartridge to new one. to con-  
tinue printing, press On-Line/  
Continue each time you print a  
page.  
The firmware  
programme in the  
printer has been  
damaged.  
You need to download the  
programme to the printer  
again. Contact your local Tally  
dealer.  
WAIT IMAGE  
SOLVING PROBLEMS 7.21  
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Common Windows Problems  
Problem  
Possible Cause and Solution  
“File in Use” message  
appears during  
installation.  
Exit all software applications. Remove all software from  
the StartUp Group, then restart Windows. Reinstall the  
printer driver.  
• Ensure that the cables are connected correctly, the  
printer is on.  
• If bi-directional communication is not turned on in the  
driver, it will also cause this message.  
“Error Writing to LPTx”  
message appears.  
“General Protection Fault,  
“Exception OE”, “Spool32”,  
or “Illegal Operation”  
messages appear.  
Close all other applications, reboot Windows and try  
printing again.  
NOTE: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came with  
your PC for further information on Windows error messages.  
7.22  
SOLVING PROBLEMS  
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Common Macintosh Problems  
Problems in the Chooser  
Problem  
Possible Cause and Solution  
Software is not installed correctly.  
• The LaserWriter driver should be present as a part of the  
Macintosh OS. Make sure that the LaserWriter driver is in  
the Extensions folder within the Systems folder. If not,  
install the LaserWriter driver component from the  
Macintosh OS CD.  
• Make sure that you are using a high-quality cable.  
• Make sure that the printer is on the correct network. Select  
Network or AppleTalk Control Panel from Control  
Panels in the Apple menu and then choose the correct  
network.  
The printer driver  
icon does not appear  
in Chooser.  
• Make sure that the cables are connected correctly and the  
printer is turned on.  
• Check if “Ready” appears on the display of the control  
panel. If not, press the On-Line/Continue button to  
switch your printer to on-line.  
• Make sure that the correct printer driver has been selected  
in Chooser.  
The printer name  
does not appear in  
the Select a  
PostScript Printer  
box in the Chooser.  
• If the printer resides on a network with multiple zones,  
make sure that the correct zone is selected in the  
AppleTalk Zones box in Chooser.  
• Make sure that AppleTalk is on; the button next to Active  
is selected in Chooser. You may need to restart the  
computer to activate the change.  
7
Printing Errors  
Problem  
Possible Cause and Solution  
Background Printing has not been selected.  
• For LaserWriter 8.3, turn Background Printing on in the  
Chooser. Status messages will now be redirected to the  
Print Monitor allowing you to continue working while the  
computer is processing data to be sent to the printer.  
You cannot use the  
computer while the  
printer is printing.  
• For LaserWriter 8.4 or higher, turn Background Printing  
on at the Print window.  
SOLVING PROBLEMS 7.23  
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Troubleshooting PS Errors  
The following situations are PS language specific and may occur  
when several printer languages are being used.  
NOTE: To receive a printed or screen displayed message when PS  
errors occur, open the Print Options window and click the desired  
selection next to the PostScript errors section.  
Problem  
Possible Cause  
Solution  
printing.  
• If PostScript is not available, install  
the PostScript option. See  
The PostScript option  
may not be installed.  
PostScript file can  
not be printed.  
“Installing Memory, Barcode and  
PostScript DIMMs” on page F.3.  
Open the Properties of the PostScript  
driver, click on PostScript, and click  
on Advanced. The pure binary data  
option is not supported. Choose  
another.  
The pure binary data  
option is not  
supported by the  
PostScript driver.  
“This job contains  
binary data...”  
message appears.  
Make sure that the print job is a PS  
job. Check to see whether the  
software application expected a setup  
or PS header file to be sent to the  
printer.  
A PS error page  
prints.  
Print job may not be  
PS.  
The printer driver has  
not been configured to  
recognise the optional  
Tray2.  
The optional Tray2  
is not selected in  
the driver.  
Open the PostScript driver properties  
and set the Tray2 item of the  
Device option to Installed.  
7.24  
SOLVING PROBLEMS  
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Common Linux Problems  
Problem  
Possible Cause and Solution  
I can’t change settings in You need to have administrator privileges to be able to  
the configuration tool.  
affect global settings.  
Maybe you do not have the GTK libraries installed. These  
usually come with most Linux distributions, but you may  
have to install them manually. Refer to your distribution’s  
installation manual for more details about installing  
additional packages.  
I am using the KDE  
desktop but the  
configuration tool and  
LLPR won’t start.  
I just installed this  
package but can’t find  
entries in the KDE/  
Gnome menus.  
Some versions of the KDE or GNOME desktop  
environments may require that you restart your session  
for the changes to take effect.  
Some printers have conflicting settings, meaning that  
some settings for two options can’t be selected at the  
same time. When you change a setting and the Printer  
Package detects such a conflict, the conflicting option is  
changed to a “No Choice” value, and you have to choose  
an option that does not conflict before being able to submit  
the changes.  
I get a “Some options are  
not selected” error  
message while editing the  
printer settings.  
In some conditions, it may not be possible to change the  
default queue. This happens with some variants of LPRng,  
especially on recent RedHat systems that use the  
“printconf” database of queues.  
7
When using printconf, the /etc/printcap file is  
automatically refreshed from the database of printers  
managed by the system (usually through the “printtool”  
command), and the queues in /etc/printcap.local are  
appended to the resulting file. Since the default queue in  
LPRng is defined as the first queue in /etc/printcap,  
therefore it is not possible for the Linux Printer Package to  
change the default when some queues have otherwise  
been defined using printtool.  
I can’t make a printer the  
system default.  
LPD systems identify the default queue as the one named  
“lp. Thus, if there is already a queue by this name, and if  
it doesn’t have any alias, then you won’t be able to change  
the default. To work around this, you can either delete the  
queue or rename it by manually editing the /etc/printcap  
file.  
SOLVING PROBLEMS 7.25  
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Problem  
Possible Cause and Solution  
The N-up feature is achieved through post-processing of  
the PostScript data that is being sent to the printing  
The N-up setting does not system. However, such post-processing can only be  
work correctly for some  
of my documents.  
adequately achieved if the PostScript data conforms to the  
Adobe Document Structing Conventions. Problems may  
arise when using N-up and other features relying on post-  
processing if the document being printed isn’t compliant.  
Legacy BSD lpr systems have a hard limitation on the  
length of the option string that can be passed to the  
printing system. As such, if you selected a number of  
different options, the length of the options may be  
exceeded and some of your choices won’t be passed to the  
programmes responsible for implementing them. Try to  
select less options that deviate from the defaults, to save  
on memory usage.  
I am using BSD lpr  
(Slackware, Debian, older  
distributions) and some  
options chosen in LLPR  
don’t seem to take effect.  
Most Unix applications that offer a Landscape orientation  
option in their printing options will generate correct  
PostScript code that should be printed as is. In that case,  
you need to make sure that you leave the LLPR option to  
its default Portrait setting, to avoid unwanted rotations of  
the page that would result in a cropped output.  
I am trying to print a  
document in Landscape  
mode, but it prints  
rotated and cropped.  
If the data being sent is in Encapsulated PostScript (EPS)  
format, some earlier versions of CUPS (1.1.10 and before)  
Some pages come out all have a bug preventing them from being processed  
white (nothing is  
printed), and I am using  
CUPS.  
correctly. When going through LLPR to print, the Printer  
Package will work around this issue by converting the data  
to regular PostScript. However, if your application  
bypasses LLPR and feeds EPS data to CUPS, the document  
may not print correctly.  
To be able to configure and use SMB-shared printers (such  
as printers shared on a Windows machine), you need to  
have a correct installation of the SAMBA package that  
enables that feature. The “smbclient” command should be  
available and usable on your system.  
I can’t print to a SMB  
(Windows) printer.  
Most Unix applications will expect a command like the  
regular “lpr” command to be non-interactive and thus  
return immediately. Since LLPR is waiting for user input  
before passing the job on to the print spooler, very often  
the application will wait for the process to return, and thus  
will appear to be frozen (its windows won’t refresh). This is  
normal and the application should resume functioning  
correctly after the user exits LLPR.  
My application seems to  
be frozen while LLPR is  
running.  
7.26  
SOLVING PROBLEMS  
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Problem  
Possible Cause and Solution  
It can be specified in the “Add Printer” dialogue of the  
configuration tool, if you don’t use the CUPS printing  
system. Unfortunately, CUPS currently doesn’t allow to  
specify the IP address of SMB printers, so you will have to  
be able to browse the resource with Samba in order to be  
able to print.  
How do I specify the IP  
address of my SMB  
server?  
Some versions of CUPS, especially those shipped with  
Mandrake Linux before the 8.1 release, have some known  
bugs when processing the PostScript output from some  
Some documents come  
out as white pages when applications. Try upgrading to the latest version of CUPS  
printing.  
(at least 1.1.14). Some RPM packages for most popular  
distributions are provided as a convenience with this Linux  
Printing Package.  
There may be some local options defined in your ~/  
.lpoptions file, which is manipulated by the lpoptions  
command. These options will always be used if not  
overridden by LLPR settings. To get rid of all options for a  
printer, run the following command, replacing “printer”  
with the name of the queue: lpoptions -x printer  
I have CUPS and some  
options (such as N-up)  
seem to be always  
enabled even though I  
don’t pick them in LLPR.  
I configured a printer to  
print to a file, but I get  
“Permission denied”  
errors.  
Most printing systems will not run as the super-user but as  
a special user (usually “lp”). Therefore, make sure that the  
file you have chosen to print to is accessible to the user  
owning the spooler daemon.  
Unfortunately, some Unix applications may generate non-  
compliant PostScript output that may not be supported by  
Ghostscript, or even the printer itself in PostScript mode.  
You can try to capture the output to a file and view the  
results with Ghostscript (gv or ghostview will allow you to  
On my PCL (or GDI)  
printer, I sometimes get  
error messages printing  
7
instead of my document. do so interactively) and see if you get error messages.  
However, since the application is at probably fault, contact  
your software vendor to inform them of the issue.  
Common DOS Problem  
Problem  
When using the printer in  
EPSON Dot Printer  
Environment, sometimes I  
Change the emulation to EPSON in the Config tab in  
the Remote Control Panel. For detailed information  
about selecting printer settings in the Remote  
can not get the output I want. Control Panel, see page D.4.  
SOLVING PROBLEMS 7.27  
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MEMO  
7.28  
SOLVING PROBLEMS  
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USING YOUR PRINTER WITH  
A MACINTOSH  
A
Your printer supports Macintosh systems with a built-in USB  
interface or 10/100 Base-TX network interface card  
(option). When you print a file from a Macintosh computer,  
you can use the Tally GDI II driver to support your printer’s  
by installing the PPD file.  
This chapter includes:  
• Installing Software for Macintosh  
• Creating a Desktop Printer  
• Printing a Document  
• Using Advanced Printing Features  
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Installing Software for Macintosh  
The CD-ROM that came with your printer provides you with the  
GDI printer driver and the PPD file to use the PS driver, Apple  
LaserWriter driver, for printing on a Macintosh computer.  
Refer to the table below for the driver available for your printer  
and system requirements.  
Your  
Printer  
Available  
Driver  
System  
Requirements  
Connection  
Mac OS 8.6 and  
G3 processor or  
higher  
(see page 2.11)  
T9220  
GDI driver  
T9220  
+
Mac OS 8.6 and  
G3 processor or  
higher  
USB interface  
(see page 2.11)  
• GDI  
driver  
• PS driver  
Optional  
Network  
interface  
Card  
Network Mac OS 7.5 and  
interface 7200 processor  
(see page 2.12) or higher  
NOTES:  
• You need to install the optional PS DIMM (see page F.3) for using  
the PS driver.  
• Please refer Tally homepage for MAC OS 10.x Printer Driver.  
Tally homepage : www.tally.com  
1 Turn on your computer and printer.  
2 Insert the CD-ROM which came with your printer into the  
CD-ROM drive.  
3 Double-click T9220 on your Macintosh desktop.  
4 Double-click the Tally Laser Printer Installer icon next to  
each language to select the correct one.  
5 Click Continue, and then click Continue.  
A.2  
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6 The Tally Laser Printer Installer window opens. Select the  
installation type.  
The window provides two options for software installation:  
Easy Install (recommended method): This option loads  
the PPD file and installs the GDI driver.  
Custom Install: This option allows you to choose which  
components will be installed, the GDI II driver, the PS  
Level 3 PPDs and the Adobe Acrobat Reader programme  
for opening the User’s Guide.  
7 Click Install.  
If other programmes are operating, the alert message  
appears. Click Continue to install the software, or click  
Cancel and close other programmes, and install the  
software.  
8 After the installation is completed, click Restart.  
A
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Creating a Desktop Printer  
After installing print software, you need to create a desktop  
printer for using your printer. Depending on the connection you  
are using, the procedure differs.  
Creating a Desktop Printer for the GDI  
Driver  
1 From the Apple menu, select Chooser.  
2 From the left pane of the Chooser window, click Tally  
Xpress. Then your printer name will appear in thee right  
pane of the Chooser window.  
3 Click your printer name, and close the window.  
4 The message box indicating that you have changed your  
current printer appears. Click OK.  
5 A Tally T9220 printer icon will be created on your desktop.  
Creating a Desktop Printer for the PS Driver  
For a USB-connected Macintosh  
1 Open Macintosh HD and double-click Application.  
2 Double-click Utilities.  
3 Double-click Desktop Printer Utility.  
NOTE: The position of Desktop Printer Utility may vary depending  
to the MAC OS.  
4 Select LaserWriter 8, and select Printer (USB) in the list  
box. Then click OK.  
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5 Click Change in the USB Printer Selection section. The  
name of your printer appears in the list.  
6 Click T9220, and click OK.  
7 Click Auto Setup in the PostScript Printer Description  
(PPD) File section.  
If Auto Setup does not work properly, click Select PPD and  
choose Tally T9220.  
8 When the setup is completed, click Create.  
9 Click Save.  
For a Network-connected Macintosh  
1 From the Apple menu, select Chooser.  
2 Click LaserWriter 8 (the PostScript driver provided with  
your Macintosh).  
The name of your printer appears in the list.  
3 Select TAL000xxxxxxxxx from the printer box (where the  
xxxxxxxxx varies depending on each of the products).  
4 When the setup is completed, you see your printer icon is  
created as a desktop printer.  
If Auto Setup does not work properly, click Select PPD,  
choose Tally T9220 and click OK.  
A
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Printing a Document  
When you print with a Macintosh, you need to check the printer  
software setting in each application you use. Follow these steps  
to print from a Macintosh:  
1 Open a Macintosh application and select a file you want to  
print.  
2 Open the File menu and click Page Setup (Document  
Setup in some applications).  
3 Choose your paper size, orientation, paper type and other  
options and click OK.  
Choose Watermark to add a watermark to each page in  
your document to emphasize its purpose or indicate how it  
should be handled. For details on the watermark options,  
see page 5.18.  
• Mac OS 9.1 doesn’t support the Watermark feature.  
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4 Open the File menu and click Print. You will see the Tally  
T9220 Printer window.  
If you are using the PS driver, the LaserWriter 8 driver  
window appears.  
5 Choose the number of copies and indicate which pages you  
want to print.  
For advanced printing  
features, select the  
desired option. For  
details, see page A.8.  
Saves the current  
settings for later use.  
Restores the default  
settings.  
6 Click Print when you finish setting the options.  
A
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Using Advanced Printing Features  
The Tally T9220 Printer window contains five categories of  
advanced properties. Listed below is the name of each property.  
- Darkness/Quality  
- Layout  
- Color  
- Background Printing  
- Paper Source  
Figures below display each property in the Tally T9220 window.  
Darkness/Quality  
Select the  
print  
darkness.  
Select the print  
resolution.  
Layout  
Select the number of pages  
you want to print on one sheet  
of paper. The pages will  
appear decreased in size and  
arranged on the sheet.  
To print the border  
of each page,  
check this box.  
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Color  
Select the grayscale mode.  
Black&White  
Grayscale  
Background Printing  
Turns background  
printing on or off.  
A
Select a priority for your print job in the queue of jobs  
waiting to print, click one of the following:  
Urgent: to print before any Normal priority job.  
Normal: to print in the order the job is received.  
Print at: to print at the specific time you enter in the  
day and time in the fields to the right.  
Put document on hold: to hold the print job in the  
print queue until you are ready to release it.  
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Paper Source  
Select the corresponding paper source.  
If Auto Select is set, the printer  
automatically selects the print material  
from the paper tray, according to the  
following order: Multi-Purpose Tray,  
Tray1 and the optional Tray2.  
If you installed the optional  
Tray2, check this box to  
activate Tray2.  
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USING WINDOWS  
POSTSCRIPT DRIVER  
B
If you want to use the PostScript driver provided with your  
on this Appendix.  
This chapter includes:  
• Installing PPD Files  
• Using PS Printer Driver Features  
NOTE: You need to install an optional PS DIMM for using the  
PostScript driver. For more information, see Appendix  
F,“Installing Printer Options.”  
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Installing PPD Files  
PPDs, in combination with the PostScript driver, access the  
printer features and allow the computer to communicate with  
the printer. An installation programme for the PPDs is provided  
on the supplied software CD-ROM.  
NOTE:  
• Installing the PostScript printer driver in Windows 9x/Me/NT 4.0  
may require the use of the operating system files on the original  
CD-ROM that came with your system.  
• If you have a PostScript 3 driver in Windows 9x/Me/NT 4.0 and  
want to use it, you must install the PostScript 3 PPD which is also  
provided on the CD-ROM.  
Before installing PPD files, make sure that the printer and the PC  
are properly connected with parallel, USB or network interface.  
• connecting with the parallel interface, see page 2.10.  
• connecting with the USB interface, see page 2.11. For  
Windows 98/Me, the USB driver must be installed. See  
page 2.20.  
• connecting with a network interface, see page 2.12. You need  
to install an optional network interface card; see “Installing a  
Network or Serial Interface Card” on page F.6.  
In Windows 95/98/Me  
1 Place the CD-ROM in the CD-ROM drive. Installation will  
start automatically.  
If the CD-ROM drive does not automatically run:  
Select Run from the Start menu, type x:\cdsetup.exe in  
the Open box (where x is the drive letter for the CD-ROM  
drive) and click OK.  
2 Select the appropriate language.  
If you can’t find the desired language from the screen, use  
the scroll button on the bottom right of the window to  
display more languages.  
3 Click Install the Tally Software-II on your PC  
(PostScript).  
4 Click Next.  
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5 Select Local Printer and click Next.  
6 Click on Have Disk, and then choose:  
•for Windows 95/98, x:\T9220\PS\ English (or the  
desired language)\Win9598\level2  
•for Windows Me, x:\T9220\PS\ English (or the desired  
language)\WinME\level2  
(where x is the drive letter for the CD-ROM drive)  
7 Click OK.  
8 When Tally T9220 PS appears in the Printers list, click  
Next.  
NOTE: If you are prompted to insert the Windows CD-ROM, insert  
the CD-ROM that came with your Windows into the CD-ROM drive.  
Follows the instructions on the screen.  
9 Select the port you want use and click Next.  
10Click Next.  
11When a window prompting to print a test page appears,  
select Yes or No and click Finish.  
12If you select Yes in Step 11, the printer prints a test page.  
When the page prints out properly, click Yes.  
13When the installation is completed, click Finish.  
In Windows NT 4.0  
B
1 Follow steps from 1 to 4 in “In Windows 95/98/Me” on  
page B.2.  
2 Select the port you want use and click Next.  
3 Click on Have Disk, and then choose x:\T9220\  
PS\ English (or the desired language)\ WinNT\level2.  
Click OK.  
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NOTE: If you are prompted to insert the Windows CD-ROM, insert  
the CD-ROM that came with your Windows into the CD-ROM drive.  
Follows the instructions on the screen.  
4 When Tally T9220 PS appears in the Printers list, click  
Next.  
5 Click Next.  
6 When a window prompting to print a test page appears,  
select Yes or No and click Finish.  
7 If you select Yes in Step 6, the printer prints a test page.  
When the page prints out properly, click Yes.  
8 When the installation is completed, click Finish.  
In Windows 2000/XP  
1 Follow steps from 1 to 4 in “In Windows 95/98/Me” on  
page B.2.  
2 When the installation is completed, click Finish.  
Reinstalling the PS Driver (Windows 2000/XP)  
1 From the Start menu, select Programs.  
2 Select Tally T9220, and then Tally T9220 PS Driver  
Maintenance.  
The Tally T9220 PS Driver Maintenance window appears.  
3 Check Repair and then click Next.  
4 Click Finish.  
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Uninstalling the PS Driver  
In Windows 9x/Me/NT 4.0  
1 From the Start menu, select Programs.  
2 Select Tally T9220, and then Uninstall Tally T9220 PS  
Driver.  
3 When you are asked to confirm your selection, click OK.  
The Tally T9220 PS driver and all of its components are  
removed from your computer.  
4 Click Finish.  
In Windows 2000/XP  
1 From the Start menu, select Programs.  
2 Select Tally T9220, and then Tally T9220 PS Driver  
Maintenance.  
The Tally T9220 PS Driver Maintenance window appears.  
3 Check Remove and then click Next.  
4 When you are asked to confirm your selection, click OK.  
The Tally T9220 PS driver and all of its components are  
removed from your computer.  
5 Click Finish.  
B
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Using PS Printer Driver Features  
Certain printer features are not available in this PS driver. For  
details about the features, refer to Chapter 5,“Printing Tasks.”  
The printer automatically switches between PS and GDI printer  
languages depending on the driver you have selected.  
Accessing Printer Properties  
The properties window for the Windows PostScript printer driver  
can be opened from the Printers folder or an application.  
To open the properties window from the Printer folder:  
1 Click the Windows Start button.  
2 Select Settings then Printers to open the Printers window.  
3 Select Tally T9220 PS.  
4 Click the right mouse button and select Properties to open  
the properties window.  
To open the properties window from an application:  
1 From the File menu, select Print to open the Print window.  
2 Make sure that Tally T9220 PS is selected in the Name  
drop-down list.  
3 Click Properties to open the properties window.  
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USING YOUR PRINTER IN  
LINUX  
C
You can use your printer in a Linux environment.  
This chapter includes:  
• Installing the Printer Driver  
• Using the Configuration Tool  
• Changing LLPR Properties  
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Installing the Printer Driver  
System Requirements  
Supported OS  
• Redhat 6.2/7.0/7.1 and above  
• Linux Mandrake 7.1/8.0 and above  
• SuSE 6.4/7.0/7.1 and above  
• Debian 2.2 and above  
• Caldera OpenLinux 2.3/2.4 and above  
Turbo Linux 6.0 and above  
• Slackware 7.0/7.1 and above  
Recommended Requirements  
• Pentium II or Power PC G3  
• RAM 64 MB or higher  
• HDD 20 MB or higher  
Softwares  
• Glibc 2.1 or higher  
• GTK+ 1.2 or higher  
• GhostScript  
Installing the Printer Driver  
1 Make sure that you connect the printer to your computer.  
Turn both the computer and the printer on.  
2 When the Administrator Login window appears, type in  
root” in the Login field and enter the system password.  
NOTE: You must log in as a super user (root) to install the printer  
software. If you are not, ask your system administrator.  
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3 Insert the printer software CD-ROM. The CD-ROM  
automatically runs.  
NOTE: If the CD-ROM does not automatically run, click the  
icon at the bottom of the window. When the Terminal screen  
appears, type in:  
[root@local /root]# cd /mnt/cdrom (the CD-ROM directory)  
[root@local cdrom]# ./setup.sh  
4 Select the installation type, either Recommended or  
Expert, and then click Continue.  
Recommended is fully automated and is not required any  
interaction. Expert installation allows you to select the  
install path or printing system.  
5 If you selected Recommended, go to Step 6.  
For Expert, select the desired option and then click Begin  
Install.  
C
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6 The printer driver installation begins. When the installation  
is completed, click Start.  
7 The Linux Printer Configuration window opens. Click the  
Add Printer icon on the tool bar at the top of the window.  
NOTE: Depending on the printing system in use, the  
Administrator Login window may appear. Type in “root” in the  
Login field and enter the system password.  
8 You see the printers currently added in your system. Select  
the printer you will use. The function tabs available for the  
selected printer appear at the top of the Add a Printer  
window.  
NOTE: If the printer supports PS printing, it is recommended to  
select the PS driver.  
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9 Click the Connection tab and ensure that the printer port is  
set properly. If not proper, change the device setting.  
10You can use the Settings tab and the Queue tab to view the  
printer’s current setting. If necessary, you can change the  
settings.  
NOTE: The options may differ depending on the printer in use. The  
Description and the Location field in the Queue screen may not  
appear depending on the printing system in use.  
11To exit, click OK.  
12When the window prompts that the new printer is  
successfully configured, click OK.  
13The Linux Printer Configuration window re-appears. From the  
Info tab, you can view the information about your printer. If  
necessary, you can change the printer configuration. For  
details about changing the printer configuration, see “Using  
the Configuration Tool” on page C.8.  
C
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Changing the Printer Connection Method  
If you change the printer connection method from USB to  
parallel or vice versa while in use, you must re-configure your  
Linux printer by adding the printer in your system. Take the  
following steps:  
1 Make sure that you connect the printer to your computer.  
Turn both the computer and the printer on.  
2 When the Administrator Login window appears, type in  
root” in the Login field and enter the system password.  
NOTE: You must log in as a super user (root) to install a new  
printer to the printing system. If you are not, ask your system  
administrator.  
3 From the Startup Menu icon at the bottom of the desktop,  
select Linux Printer and then Configuration Tool.  
You can also access the Linux Printer Configuration window  
by typing in “linux-config” from the Terminal screen.  
4 When the Linux Printer Configuration window appears, click  
the Add Printer icon on the tool bar at the top of the  
window.  
5 Click the Connection tab at the top of the Add a Printer  
window.  
Ensure that the printer port is set properly. If not proper,  
change the device setting.  
6 Click OK.  
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Uninstalling the Printer Driver  
1 From the Startup Menu icon at the bottom of the desktop,  
select Linux Printer and then Configuration Tool.  
You can also access the Linux Printer Configuration window  
by typing in “linux-config” from the Terminal screen.  
2 In the Linux Printer Configuration window, select the  
Uninstall command from the File menu.  
3 The Administrator Login window appears. Type in “root” in  
the Login field and enter the system password. Click  
Proceed.  
NOTE: You must log in as a super user (root) to uninstall the  
printer software. If you are not, ask your system administrator.  
4 The message window which is asking your confirmation to  
proceed with the uninstallation appears. Click Yes.  
5 Select Complete uninstall and then click Uninstall.  
C
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6 Click OK to begin uninstallation.  
7 When the uninstallation is completed, click Finished.  
Using the Configuration Tool  
The configuration tool allows the administrative tasks, including  
adding and removing new printer, and changing their global  
settings. Regular users can also run it to easily inspect job  
queues, examine the printer properties and changing their local  
preference.  
To access the Configuration Tool:  
1 From the Startup Menu icon at the bottom of the screen,  
select Linux Printer and then Configuration Tool. The  
Linux Printer Configuration window appears.  
You can also open this window from the Terminal screen by  
typing in “linux-config.”  
2 The Linux Printer Configuration window shows a list of  
installed printers at the left pane. The right pane shows a  
number of tabs that display information regarding the  
currently selected printer.  
Select your printer, if not currently selected.  
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3 The Info tab shows general information about the printer.  
If you are an Internet user, you can click Go to the Web  
page for this printer to access the web page.  
Click the Job tab to inspect and manage the job queue for  
the selected printer. You can suspend, resume or delete a  
specific job(s) in the queue. If you drag a specific job(s),  
you can drop it into the print queue of another printer.  
The Properties tab allows you to change the default printer  
settings.  
NOTE: Regular users are able to override the system-wide default  
settings defined by the administrator. When a regular user clicks  
Apply, these custom settings will be saved in the user’s profile and  
may be later used with LLPR. If the administrator is running the  
configuration tool, then the settings will be saved as the new  
global defaults.  
C
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Changing LLPR Properties  
You can fine tune the printer’s properties by opening the LLPR  
Properties window.  
To open the LLPR Properties window:  
1 From the application you are using, select the Print  
command.  
2 When the Linux LPR window opens, click Properties.  
You can also open the LLPR window by using the following:  
•Click the Startup Menu icon at the bottom of the screen  
and select Linux Printer and then Linux LPR.  
•If the Linux Printer Configuration window is currently open,  
select Test Print from the Print menu.  
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3 The LLPR Properties window opens.  
You will see the following six tabs at the top of the window:  
General - allows you to change the paper size, the paper  
type, the paper source, the orientation of the documents,  
enable duplex feature, add start and end banners, and  
change the number of pages per sheet.  
Margins - allows you to specify the page margins. The  
graphics on the right shows the current settings. These  
margins do not apply when printing regular PostScript  
data.  
Image - allows you to set image options that will be used  
when printing images files, i.e. when a non-PostScript  
document is passed to LLPR on the command line. But  
colour settings will also take effect for postscript  
documents.  
Text - allows you to select the density of the text and turn  
the syntax colouring on or off.  
HP-GL/2 - allows you to set default options to print  
documents of the HP-GL/2 format, which is used by some  
plotters.  
Advanced - allows you to override the default settings for  
the printer.  
C
If you click the Save button at the bottom of the window,  
the options will be kept between LLPR session.  
Use the Help button to view details about the options in the  
window.  
4 To apply the options, click OK in the LLPR Properties  
window. You will return to the Linux LPR window. To start  
printing, click OK.  
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PRINTING FROM DOS  
APPLICATIONS  
D
While your printer is primarily a Windows printer, you can  
also print from a DOS software Programme using the  
software CD-ROM.  
This chapter includes:  
• About the Remote Control Panel  
• Installing the Remote Control Panel  
• Selecting Print Settings  
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About the Remote Control Panel  
DOS users have access to many printer features through specific  
DOS printer drivers; however, many software manufactures do  
not develop printer drivers for their software programmes. Your  
printer provides the software control panel for improved printer  
control when DOS printer drivers are not available or when  
certain print settings are not available through DOS software  
programmes.  
NOTE: The printer’s Remote Control Panel is not a printer driver.  
It should be used to set print settings that are not available  
through DOS software programmes. Printer drivers are supplied by  
the manufacturers of your DOS software programmes. If your DOS  
software Programme does not include a printer driver for your  
printer, contact the manufacturer of the software or use one of the  
alternate printer drivers.  
Installing the Remote Control Panel  
1 Place the CD-ROM in the CD-ROM drive. Installation will  
start automatically.  
If the CD-ROM drive does not automatically run:  
Select Run from the Start menu, type x:\cdsetup.exe in  
the Open box (where x is the drive letter for the CD-ROM  
drive) and click OK.  
2 Select the appropriate language.  
If you can’t find the desired language from the screen, use  
the scroll button on the bottom right of the window to  
display more languages.  
3 Click Install the Tally Software-III on your PC  
(WinRCP).  
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4 Click Next.  
The files are copied into the appropriate directory.  
5 After the installation is completed, click Finish.  
Uninstalling the Remote Control Panel  
1 From the Start menu, select Programs.  
2 Select Tally T9220, and then Uninstall Remote Control  
Panel.  
3 Click OK.  
The Tally T9220 Remote Control Panel and all of its  
components are removed from your computer.  
4 Click Finish.  
D
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Selecting Print Settings  
You can use this Remote Control Panel to select print settings  
that may not be available on some DOS Programmes. Typically,  
duplicate print settings that are selected from a DOS software  
programme override the ones that are selected in the Remote  
Control Panel.  
Starting the Remote Control Panel  
1 From the Start menu, select Programs.  
2 Select Tally T9220 and then Remote Control Panel.  
3 The Remote Control Panel window allows you to access all  
the information you need when using your printer. If  
necessary, click the other tabs on the top of the window to  
access other features.  
4 When you finish changing the settings, click Send.  
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Using the Remote Control Panel Tabs  
The Remote Control Panel allows you to access the following  
features:  
Printing Tab  
In this tab, you can configure general settings for printing.  
Paper Size sets the paper size.  
Orientation determines how the output is printed on the  
page.  
Paper Tray sets the default paper source.  
Auto CR sets how the printer performs a carriage return.  
Copies sets the number of copies printed for each page.  
Quality specifies the print quality.  
Margins sets the top and left margin of the print material.  
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Config Tab  
You can configure various printer features.  
Emulation selects the emulation for printing a document.  
The factory default is Auto.  
Power Save determines the length of time the printer waits  
after a job is printed before it goes to a reduced power state.  
If the printer is used frequently, select OFF which keeps the  
printer ready to print with the minimum warm-up time. This  
uses more power to keep the printer warm and ready to print.  
Auto Continue determines what action the printer should  
take if the Multi-Purpose Tray is empty when a manual feed  
print job is sent to the printer. If it is checked, the printer will  
pick up the paper from the tray after fifteen seconds.  
Otherwise, the printer will wait for you to load paper in the  
Multi-Purpose Tray.  
Jam Recovery determines what action the printer should  
take when a paper jam occurs. If it is unchecked, the printer  
does not reprint a page that has jammed. If it is checked, the  
printer keeps the image in memory for a printed page until  
the printer signals that the page has successfully printed. The  
printer reprints all jammed pages.  
Toner save determines the toner quantity the printer should  
use when printing. If it is checked, the printer conserves  
toner when printing. The default value is unchecked, which  
provides 100% usage.  
Duplex allows you to print on both sides of paper. For details,  
see page 5.11.  
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Job Tab  
You can set options for improving the quality of your print job.  
Toner Density determines the toner density of page. The  
default value is Medium.  
Paper Type provides the printer with information about the  
type of paper to be used for a print job. For the best result,  
set this to the paper type you loaded in the tray of the printer.  
When using the plain paper, set this to Printer Default.  
Image Quality improves the print quality of your text and  
image and make the characters and images appear smoother.  
It is preset to Normal at the factory.  
Time out determins the amount of time (in seconds) the  
printer will wait before printing the last page of a print job  
that does not end with a command to print the page or a  
formfeed character. You can set from 0 to 300 seconds.  
D
D.7  
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Test Tab  
This tab allows you to print a resident page to test your printer’s  
performance.  
Self Test prints a configuration sheet. A list of the user  
default settings and the amount of printer memory available  
prints.  
Demo Page prints a demonstration page. It shows the  
printer features and specifications.  
D.8  
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PCL Tab  
In this tab, you can configure various settings for PCL emulation.  
Typeface allows you to select the desired typeface. This  
setting is ignored when the software application specifies a  
font.  
Symbol Set determines the symbol set. A symbol set is a set  
of alphabetic and numeric characters, punctuation, and  
special symbols used when printing with a selected font.  
Pitch sets the font pitch (only if you have selected a scalable  
monospaced font). Pitch refers to the number of fixed-space  
characters in one horizontal inch of type.  
Point Size sets the font point size (only if you have selected  
a scalable typographic font). Point size refers to the height of  
the characters in the font. One point equals approximately  
1/72 of an inch. You can select point sizes from 4.0 to 999.75  
in increments of 0.25 points.  
Lines Per Page sets the number of lines that print on each  
page. The setting can range from 5 to 128 lines per page.  
D
Courier determines the courier font type; Regular or Dark.  
Font List prints a font list showing all the fonts available for  
PCL emulation.  
D.9  
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Flash Font and Macro Tab  
This tab allows you to add fonts and macros to the Flash  
memory of the printer.  
Fonts adds or deletes fonts. You can also print the font  
sample list.  
Macros adds or deletes macros. You can also activate  
(Enable macro) or deactivate (Disable macro) them.  
Delete all macros and fonts deletes all macros and fonts in  
the flash memory.  
Refresh updates information about fonts and macros in the  
flash memory.  
D.10  
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PS 3 Tab  
You can configure various settings for PostScript 3 emulation.  
Font List allows you to print the PS font sample list.  
Print error information determines whether or not the  
printer prints the error information page when an error occurs  
during processing the job. Select ON to print the page,  
otherwise select OFF.  
D
D.11  
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EPSON/IBM Tab  
You can configure various settings for EPSON/IBM emulation.  
Font allows you to select the desired font.  
International character set allows you to select a  
character set of the desired language.  
Character Table selects the character sets.  
Pitch sets the font pitch. Pitch refers to the number of  
fixed-space characters in a horizontal inch of type.  
LPI sets the number of lines printed a vertical inch. You can  
select 6 or 8 lines.  
Auto Wrap determines whether or not the printer  
automatically performs line feed when the data overflows the  
printable area of the print material.  
Font List prints a font list showing all the fonts available for  
EPSON emulation.  
D.12  
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USING YOUR PRINTER ON  
A NETWORK  
E
shared by other users on the network.  
This chapter includes:  
• About Sharing the Printer on a Network  
• Setting Up a Locally Shared Printer  
• Setting Up a Network-Connected Printer  
NOTE: You need to install an optional network interface card.  
For more information, see Appendix F, Installing Printer  
Options.”  
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About Sharing the Printer on a  
Network  
If you work in a networked environment, you can connect your  
printer to the network.  
Locally-Shared Printer  
You can connect the printer directly to a selected computer,  
which is called the “host computer” on the network. The printer  
can then be shared by other users on the network through a  
Windows 9x/Me/XP/NT 4.0/2000 network printer connection.  
Network-connected Printer  
To use the T9220 printer as a network printer, you need to install  
an optional network interface card in your printer. See page F.6  
for information about installing the card. For more information  
about connecting your printer to the network, see page 2.12.  
Printing Across a Network  
Whether the printer is locally connected or network-connected,  
you need to install the T9220 printer software on each computer  
that will print documents to the printer.  
E.2  
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Setting Up a Locally Shared Printer  
In Windows 9x/Me  
Setting Up the Host Computer  
1 Start Windows.  
2 From the Start menu, select Control Panel, and double-  
click on the Network icon.  
3 Check the File and Print Sharing box, and click OK. Close  
the window.  
4 From the Start menu, select Printers from Settings and  
double-click your printer name.  
5 Select Properties in the Printer menu.  
6 Click the Sharing tab and check the Shared As box. Fill in  
the Shared Name field and click OK.  
Setting Up the Client Computer  
1 Right-click the Windows Start button and select Explorer.  
2 Open your network folder in the left column.  
3 Right-click the shared name and select Capture Printer  
Port.  
4 Select the port you want, check the Reconnect at log on  
box, and click OK.  
5 From the Start menu, select Settings and then Printers.  
6 Double-click your printer icon.  
E
7 From the Printer menu, select Properties.  
8 From the Details tab, select the printer port and click OK.  
E.3  
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In Windows NT 4.0/2000/XP  
Setting Up the Host Computer  
1 Start Windows.  
2 For Windows NT 4.0/2000, select Settings, and Printers  
from the Start menu.  
For Windows XP, select Printers and Faxes from the Start  
menu.  
3 Double-click your printer icon.  
4 From the Printer menu, select Sharing.  
5 For Windows NT 4.0, check the Shared box.  
For Windows 2000, check the Shared As box.  
For Windows XP, check the Share this printer box.  
6 For Windows NT 4.0, fill in the Share Name field and click  
OK.  
For Windows 2000/XP, fill in the Shared Name field and  
click OK.  
Setting Up the Client Computer  
1 Right-click the Windows Start button and select Explorer.  
2 Open your network folder in the left column.  
3 Click the shared name.  
4 For Windows NT 4.0/2000, select Settings and Printers  
from the Start menu.  
For Windows XP, select Printers and Faxes from the Start  
menu.  
5 Double-click your printer icon.  
6 From the Printer menu, select Properties.  
E.4  
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7 From the Ports tab, click Add Port.  
8 Select Local port and click New Port.  
9 Fill in the Enter a port name field, enter the shared name.  
10Click OK and click Close.  
11For Windows NT 4.0, click OK.  
For Windows 2000/XP, click Apply and click OK.  
Setting Up a Network-Connected  
Printer  
To use as your network printer, you have to set up the desired  
network protocols on the printer. Setting protocols can be  
accomplished by using the supplied network program. Please  
refer to SyncThru User’s Guide.  
You can configure the basic network parameters through the  
printer’s control panel. Use the printer control panel to do the  
following:  
• Print a Network Configuration Page  
• Enable or disable network protocols ( AppleTalk, IPX/SPX)  
• Configure TCP/IP  
• Configure IPX frame types  
E
E.5  
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Configuring Network Parameters on the  
Control Panel  
Supported Operating Systems  
Item  
Requirements  
10/100 Base-TX or 802.11b Wireless  
LAN  
Network Interface  
• Novell NetWare 3.x, 4.x, 5.x  
• Windows 95/98/Me, NT 4.0/2000  
• Unix AT&T, BSD4.3, HP-UX, SUN OS,  
SOLARIS, SCO  
Network Operating  
System  
• Linux RedHat 6.0  
• Macintosh OS 7.0 or higher  
• Netware IPX/SPX  
• TCP/IP, DLC/LLC on Windows  
• Port9100 on Windows NT, Unix, Linux  
• Apple EtherTalk (802.3)  
Network Protocols  
Dynamic Addressing  
Server  
• DHCP, BOOTP  
• IPX/SPX: Internet Packet exchange/Sequenced Packet eXchange  
• TCP/IP: Transmission Control Protocol/Internet Protocol  
• DLC/LLC: Data Link Control/Logical Link Control  
• DHCP: Dynamic Host Configuration Protocol  
• BOOTP: Bootstrap Protocol  
Printing a Network Configuration Page  
The Network Configuration page shows how the network  
interface card on your printer is configured. The default settings  
enabled all parts which are suitable for most applications.  
1 Press the Menu button ( ) until you see “Network” on the  
bottom line of the display.  
2 Press the Enter button ( ) to access the menu.  
3 Press the scroll button (  
displays on the bottom line.  
or  
) until “Print Net CFG”  
4 Press the Enter button ( ).  
The Network Configuration page prints out.  
E.6  
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Setting Network Protocols  
When you first install the printer, all supported network  
protocols are enabled when you turn the printer on. If a network  
protocol is enabled, the printer may actively transmit on the  
network even when the protocol is not in use. This may increase  
network traffic slightly. To eliminate unnecessary traffic, you can  
disable unused protocols.  
1 Press the Menu button ( ) until you see “Network” on the  
bottom line of the display.  
2 Press the Enter button ( ) to access the menu.  
3 Press the scroll button (  
or  
) until “Config Network”  
displays on the bottom line. Press the Enter button ( ).  
4 Press the scroll button (  
or  
) to display “Yes” and  
press the Enter button ( ). Then press the Upper Level  
button ( ).  
5 Press the scroll button (  
protocol on the bottom line.  
or  
) until you see the desired  
You can choose AppleTalk or Netware.  
6 Press the Enter button ( ).  
7 Press the scroll button ( or  
“On” (enable) or “Off” (disable).  
) to change the setting to  
8 Press the Enter button ( ) to save the selection.  
E
E.7  
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Configuring TCP/IP  
Your printer can be set up on a variety of TCP/IP networks. There  
are several ways in which your printer can be assigned a TCP/IP  
address, depending on your network.  
• Static Addressing: TCP/IP address is assigned manually by  
the network administrator.  
• Dynamic Addressing BOOTP/DHCP(default): TCP/IP address  
is assigned automatically by the server.  
Static Addressing  
To enter the TCP/IP address from your printer’s control panel,  
take the following steps:  
1 Press the Menu button ( ) until you see “Network” on the  
bottom line of the display. Press the Enter button ( ) to  
access the menu.  
2 Press the Enter button ( ) when “Config Network”  
displays on the bottom line.  
3 Press the scroll button (  
or  
) to display “Yes” and  
press the Enter button ( ).  
4 Press the Upper Level button ( ), then use the scroll  
button ( ).  
5 Press the Enter button ( ) when “Config TCP” displays.  
6 Press the scroll button (  
or  
) to display “Yes” and  
press the Enter button ( ).  
7 Press the Upper Level button ( ), then use the scroll  
button ( ).  
8 Press the Enter button ( ) when “IP Get Method”  
displays.  
E.8  
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9 Press the scroll button (  
or  
) to display “Static” and  
press the Enter button ( ).  
10Press the Upper Level button ( ), then use the scroll  
button ( ).  
11Press the Enter button ( ) to access the IP Address  
menu.  
IP address consists of 4 bytes.  
Enter a number between 0  
and 255 for each byte.  
12Press the scroll button (  
or  
) to enter a number  
between 0 and 255 and press the Enter button ( ).  
13Repeat Step 12 to complete the address from the 1st byte  
to the 4th byte.  
14To select other parameters, such as Subnet Mask or  
Gateway, press the Upper Level button ( ), then use the  
scroll button (  
or  
). Press the Enter button ( ).  
15Repeat steps 12 and 13 to configure the other TCP/IP  
parameters.  
Dynamic Addressing (BOOTP/DHCP)  
To assign the TCP/IP address automatically by the server, take  
the following steps:  
1 Press the Menu button ( ) until you see “Network” on the  
bottom line of the display. Press the Enter button ( ) to  
E
access the menu.  
2 Press the Enter button ( ) when “Config Network”  
displays on the bottom line.  
E.9  
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3 Press the scroll button (  
or  
) to display “Yes” and  
press the Enter button ( ).  
4 press the Upper Level button ( ), then use the scroll  
button ( ).  
5 Press the Enter button ( ) when “Config TCP” displays.  
6 Press the scroll button (  
or  
) to display “Yes” and  
press the Enter button ( ).  
7 Press the Upper Level button ( ), then use the scroll  
button ( ).  
8 Press the scroll button (  
or  
) to display “DHCP” and  
press the Enter button ( ).  
9 To assign the address from the BOOTP server, press the  
Enter button ( ) when “BOOTP” displays.  
Configuring IPX Frame Types  
On IPX/SPX protocol networks (for example, Novell NetWare),  
the format of network communication frames must be specified  
on the printer. In most cases, you can keep the default setting  
“AUTO”. However, you can manually set the frame type format,  
if required.  
AUTO (default): Automatically senses and limits the frame  
type to the first one detected.  
EN_8023: Limits the frame type to IPX over IEEE 802.3  
frames. All others will be counted and discarded.  
EN_II: Limits the frame type to IPX over Ethernet Frames.  
All others will be counted and discarded.  
EN_8022: Limits the frame type to IPX over IEEE 802.2 with  
IEEE 802.3 frames. All others will be counted and discarded.  
EN_SNAP: Limits the frame type to IPX over SNAP with IEEE  
802.3 frames. All others will be counted and discarded.  
E.10  
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Note that the IPX/SPX protocol must be enabled in the Netware  
menu before you can configure frame types. See “Setting  
Network Protocols” on page E.7.  
Take the following steps to change the frame type format:  
1 Press the Menu button ( ) until you see “Network” on the  
bottom line of the display. Press the Enter button ( ) to  
access the menu.  
2 Press the Enter button ( ) when “Config Network”  
displays on the bottom line.  
3 Press the scroll button (  
or  
) to display “Yes” on the  
bottom line. Press the Enter button ( ).  
4 Press the Upper Level button ( ).  
5 Press the scroll button (  
or  
) until “Netware” displays  
on bottom line. Press the Enter button ( ).  
6 Press the Enter button ( ) when “On” displays.  
7 press the Upper Level button ( ), then use the scroll  
button ( ).  
8 Press the Enter button ( ) when “Config Netware”  
displays.  
E
E.11  
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9 Press the scroll button (  
or  
) to display “Yes” on the  
bottom line. Press the Enter button ( ), and then press  
the Upper Level button ( ).  
10Press the Upper Level button ( ), then use the scroll  
button ( ).  
11Press the Enter button ( ) when “IPX Frame Type”  
displays.  
12Press the scroll button ( ) until you see the desired frame  
type and press the Enter button ( ).  
13Press the scroll button (  
or  
) to change the setting and  
then press the Enter button ( ).  
14Repeat steps 12 and 13 to configure another frame type, if  
necessary.  
Restoring the Network Configuration  
You can return the network configuration to its default settings.  
1 Press the Menu button ( ) until you see “Network” on the  
bottom line of the display.  
2 Press the Enter button ( ) to access the menu.  
3 Press scroll button (  
on the bottom line.  
or  
) until “Default Set” displays  
4 Press the Enter button ( ) to confirm the selection.  
E.12  
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INSTALLING PRINTER  
OPTIONS  
F
Your printer is a full-featured laser printer that has been  
optimised to meet most of your printing needs. Recognizing  
that each user may have different requirements, however,  
printer’s capabilities.  
This chapter includes:  
• Precautions When Installing Printer Options  
• Installing Memory, Barcode and PostScript DIMMs  
• Installing a Network or Serial Interface Card  
• Installing an Optional Paper Tray  
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Precautions When Installing Printer  
Options  
DISCONNECT THE POWER CORD:  
Never remove the printer control board while the printer is  
plugged in.  
To avoid the possibility of an electrical shock, always disconnect  
the power cord when installing or removing ANY internal or  
external printer option.  
DISCHARGE STATIC ELECTRICITY:  
The control board and internal printer options (Memory and PS  
DIMMs, Network and Serial interface cards) are sensitive to  
static electricity. Before installing or removing an internal  
option, discharge static electricity from your body by touching  
something metal, such as the metal back plate on any device  
plugged into a grounded power source. If you walk round before  
finishing installation, discharge any static electricity once again.  
F.2  
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Installing Memory, Barcode and  
PostScript DIMMs  
Additional printer memory and the PostScript option are  
provided on DIMMs (Dual In-line Memory Modules). This  
procedure is applicable to either option.  
NOTE: For using the printer with the PostScript driver, you need to  
install an optional PS/Barcode DIMM.  
1 Turn the printer power off and unplug all cables from the  
printer.  
2 Remove the two screws on the rear of the printer, then  
remove the control board cover.  
F
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3 Locate the PS/Barcode DIMM slot (the upper slot) and the  
memory DIMM slot (the lower slot) on the control board.  
They are not interchangeable.  
PS/  
Memory DIMM  
To install the PS/Barcode DIMM, continue with Step 4.  
To install the memory DIMM, go to Step 5.  
4 Hold the PS/Barcode DIMM so that the PS/Barcode DIMM  
notch and the connection point are aligned with the slot as  
shown, and insert it all the way into the upper slot labelled  
“ROM DIMM” at a 90 degrees angle.  
5 Hold the memory DIMM so that the notch and the  
connection point are aligned with the slot as shown, and  
insert it all the way into the lower slot labelled “RAM DIMM”  
at a 90 degrees angle.  
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6 Replace the control board cover and tighten the two screws.  
7 Reconnect the power cord and printer cable, and turn the  
printer on.  
NOTES: For PostScript driver installation and usage information  
on a Macintosh system, refer to Appendix A, "Using Your Printer  
with a Macintosh." For PS printing on a Windows system, refer to  
Appendix B, "Using Windows PostScript Driver."  
F
F.5  
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Removing the Memory or PS/Barcode  
DIMM  
1 Follow steps 1 and 2 on page F.3 to access the control  
board.  
2 Push the clips at each end of the connector slot away from  
the DIMM.  
3 Place the DIMM in its original packaging or wrap it with  
paper and store it in a box.  
4 Follow from Step 6 on page F.5.  
Installing a Network or Serial  
Interface Card  
Check if there is missing parts in your package of the optional  
interface card.  
¼ Network Interface Card,  
SyncThru CD-ROM and  
Setup Guide  
¼ Serial Interface Card  
F.6  
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Review the precautions on page F.2 and then follow this  
procedure to install the network or serial interface card option in  
your printer.  
1 Unpack the network or serial printer card. Make sure that  
there is no missing or damaged part.  
2 Turn the printer power off and unplug all cables from the  
printer.  
3 Remove the two screws on the back of the printer, then  
remove the control board cover.  
4 Remove the two screws and the bracket from the control  
board. You can discard the old bracket.  
F
F.7  
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If you are replacing the network interface card with new  
one or the serial interface card, remove the two screws and  
the old card.  
5 Align the connector on the network or serial interface card  
with the connector on the control board. Push the card  
firmly into the connector until it is completely inserted into  
place.  
6 Tighten the two screws which you removed in Step 4.  
F.8  
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7 Replace the control board cover and tighten the two screws.  
8 If you purchase the network interface card supporting the  
wireless LAN interface, insert the antenna counterclockwise,  
as shown.  
9 Connect the network or serial cable, reconnect the power  
cord and then turn the printer on.  
NOTES:  
• For information about configuring and using the printer on a  
network environment, refer to the User’s Guide provided with the  
network interface card. You can also configure the network  
parameters on the control panel; see page E.6.  
• Because the network and the serial interface cards are inserted  
into the same connector on the control board, you cannot install  
both of them.  
F
F.9  
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Installing an Optional Paper Tray  
You can increase the paper handling capacity of your printer by  
installing an optional Tray2. The optional paper tray consists of  
two components; the support unit and paper tray.  
Support unit  
Paper tray  
1 Turn off the printer and unplug all cables from the printer.  
2 Remove the tape fastening the interface cable from the  
bottom of the support unit.  
3 Observe the location of the support unit’s tabs.  
F.10  
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4 Align the printer with the support unit and lower it into  
place on the tabs.  
5 Plug the cable into the connector on the back of the printer.  
6 Load paper in the Tray2. For information about loading  
paper in the tray, see page 2.6.  
7 Reconnect the power cord and cables and then turn the  
printer on.  
NOTE: When you print a document, configure the printer driver  
from your application. To access the printer driver, see page 5.2.  
CAUTIONS:Do not remove Tray 1 from the printer while you are  
printing using the optional Tray 2. If you do this, a paper jam may  
occur. Use the optional Tray 2 with Tray 1.  
F
F.11  
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MEMO  
F.12  
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SPECIFICATIONS  
G
This chapter includes:  
• Printer Specifications  
• Paper Specifications  
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Printer Specifications  
Item  
Print Speed  
Specifications and Description  
20 PPM (A4); 21 PPM (Letter)  
600 dpi, EET 1200 dpi  
Less than 12 seconds  
50 seconds  
Resolution  
First Printing Time  
Warm-up Time  
AC 100 ~ 127 V (USA, Canada) / 220 ~ 240 V (Others),  
50 / 60 Hz  
Power Rating  
400 W average during operation  
Less than 15 W in power-save mode  
Power Consumption  
Acoustic Noise  
Stand by: Less than 35 dB  
Operating: Less than 53 dB  
Toner Supply  
Toner Cartridge Life  
Weight  
Single cartridge  
8,000 Pages (for starter, 4,000 Pages), IDC 5% coverage  
Gross: 17.3 Kg (38.1 lb) / Net: 13.5 Kg (29.8 lb)  
Paper: 1.83 Kg, Plastic: 0.33 Kg  
Package Weight  
External Dimensions  
(W x D x H)  
386 (W) x 436 (D) x 326 (H) mm /  
15.2 x 17.2 x 12.8 in. (without options)  
Temperature: 10 ~ 32 °C / 50 ~ 90 °F  
Humidity: 20 ~ 80 % RH  
Operating Environment  
Emulation  
PCL6, PCL5e, PostScript 3 (option), IBM ProPrinter,  
EPSON FX850  
Standard 16 MB  
Expandable to 80 MB: 100 pin, SDRAM, 3.3 V; 16 MB,  
32 MB or 64 MB available  
Random Access  
Memory (RAM)  
Fonts  
1 bitmap, 45 scalable, 136 PS fonts (option)  
Automatic (Parallel, USB, Network)  
Interface Switching  
• IEEE 1284 Bidirectional Parallel Standard  
- Modes supported: Compatible, Nibble, Byte, ECP  
• USB Interface Standard  
- USB 2.0 compliant  
- 480 Mbps 1 port  
• Network Interface  
Interface  
- 10/100 Base TX (option)  
- 802.11b Wireless LAN (option)  
• Serial Interface(option)  
G.2  
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Paper Specifications  
Overview  
Your printer accepts a variety of print materials, such as cut-  
sheet paper (including up to 100% recycled fiber content  
paper), envelopes, labels, transparencies and custom-size  
paper. Properties, such as weight, composition, grain and  
moisture content, are important factors affecting the printer’s  
performance and the output quality. Paper that does not meet  
the guidelines outlined in this User’s Guide can cause the  
following problems:  
• Poor print quality  
• Increased paper jams  
• Premature wear on the printer.  
NOTES:  
• Some paper may meet all of the guidelines in this guide and still  
not produce satisfactory results. This may be the result of  
improper handling, unacceptable temperature and humidity  
levels, or other variables over which Tally has no control.  
• Before purchasing large quantities of paper, ensure that the  
paper meets the requirements specified in this User’s Guide.  
CAUTION: Using paper that does not meet these specifications  
may cause problems, requiring repairs. These repairs are not  
covered by the Tally warranty or service agreements.  
G
G.3  
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Supported Sizes of Paper  
Tray1/  
Tray2  
Dimensionsa  
Capacityb  
Weight  
216 X 279 mm  
(8.5 X 11 in.)  
Letter  
8.3 X 11.7 in.  
(210 X 297 mm )  
A4  
191 X 267 mm  
(7.25 X 10.5 in.)  
Executive  
Legal  
60 to 105 g/m2  
bond  
(16 to 28 lb)  
500 sheets of  
80 g/m2  
bond paper  
216 X 356 mm  
(8.5 X 14 in.)  
182 X 257 mm  
(7.2 X 10 in.)  
B5 (JIS)  
Folio  
216 X 330 mm  
(8.5 X 13 in.)  
Multi-  
Purpose Tray  
Dimensionsa  
Capacityb  
Weight  
Minimum Size  
(custom)  
76 X 127 mm  
(3 X 5 in.)  
60 to 163 g/m2  
bond (16 to  
43 lb)  
100 sheets of  
80 g/m2 bond  
paper  
Maximum Size 216 X 356mm  
(custom)  
(8.5 X 14 in.)  
Thickness:  
0.10 X 0.14 mm  
(0.0039 X  
Transparency  
50 typical  
0.0055 in.)  
Same minimum  
and maximum  
paper sizes as  
listed above.  
Thickness:  
0.10 X 0.14 mm  
(0.0039 X  
Labelsc  
25 typical  
up to 10  
0.0055 in.)  
up to 90 g/m2  
(16 to 24 lb)  
Envelopes  
a. The printer supports a wide range of media sizes. See “Printing on  
Card Stock or Custom-sized Materials” on page 4.22.  
b. Capacity may vary depending on media weight and thickness, and  
environmental conditions.  
c. Smoothness: 100 to 250 (Sheffield)  
NOTE: You may experience jams when using print materials with  
a length of less than 127 mm (5.0 in.). For optimum performance,  
ensure that you are storing and handling the paper correctly.  
Please refer to “Printer and Paper Storage Environment” on  
page G.7.  
G.4  
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Guidelines for Using Paper  
For the best result, use conventional 75 g/m2 (20 lb) paper.  
Ensure that the paper is of good quality, and free of cuts, nicks,  
tears, spots, loose particles, dust, wrinkles, voids, and curled or  
bent edges.  
If you are unsure of what type of paper you are loading, such as  
bond or recycled paper, check the label on the package.  
The following problems may cause print quality deviations,  
jamming or even damage to the printer.  
Problem with  
Paper  
Symptom  
Solution  
Poor print quality  
Too moist, too  
Try another kind of  
or toner adhesion, rough, too smooth paper, between 100 ~  
problems with  
feeding  
or embossed;  
faulty paper lot  
250 Sheffield, 4 ~ 5 %  
moisture content.  
Store paper flat in its  
Stored improperly moisture-proof  
wrapping.  
Dropout,  
jamming, curl  
Increased gray  
background  
shading/printer  
wear  
Use lighter paper, open  
the rear output tray.  
Too heavy  
Too moist, wrong  
grain direction or  
short-grain  
Excessive curl  
problems with  
feeding  
• Open the rear output  
tray.  
• Use long-grain paper.  
construction  
Jamming, damage Cutouts or  
perforations  
Do not use paper with  
cutouts or perforations.  
to printer  
Problems with  
feeding  
Ragged edges  
Use good quality paper.  
NOTES:  
• Do not use letterhead paper printed with low-temperature inks,  
such as those used in some types of thermography.  
• Do not use raised or embossed letterhead.  
• The printer uses heat and pressure to fuse toner to the paper.  
Insure that any coloured paper or preprinted forms use inks that  
are compatible with this fusing temperature (205 °C or 405 °F  
for 0.1 second).  
G
G.5  
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Paper Specifications  
Category  
Specifications  
Acid Content  
Caliper  
5.5 ~ 8.0 pH  
0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)  
Flat within 5 mm (0.02 in.)  
Curl in Ream  
Cut with sharp blades with no visible  
fray.  
Cut Edge Conditions  
Fusing Compatibility  
Must not scorch, melt, offset, or release  
hazardous emissions when heated to  
200 °C (392 °F) for 0.1 second.  
Grain  
Long Grain  
Moisture Content  
Smoothness  
4 % ~ 6 % by weight  
100 ~ 250 Sheffield  
Paper Output Capacity  
Output Tray  
Capacity  
Face-down top output  
tray  
250 sheets of 80 g/m2 bond paper  
100 sheet of 80 g/m2 bond paper  
Face-up rear output  
tray  
G.6  
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Printer and Paper Storage Environment  
Paper storage environmental conditions directly affect the feed  
operation.  
Ideally, the printer and paper storage environment should be at  
or near room temperature, and not too dry or humid. Remember  
that paper is hygroscopic; it absorbs and loses moisture rapidly.  
Heat works with humidity to damage paper. Heat causes the  
moisture in paper to evaporate, while cold causes it to condense  
on the sheets. Heating systems and air conditioners remove  
most of the humidity from a room. As paper is opened and used,  
it loses moisture, causing streaks and smudging. Humid  
weather or water coolers can cause the humidity to increase in  
a room. As paper is opened and used it absorbs any excess  
moisture, causing light print and dropouts. Also, as paper loses  
and gains moisture it can become distorted. This can cause  
paper jams.  
Care should be taken not to purchase more paper than can be  
used in a short time (about 3 months). Paper stored for long  
periods may experience heat and moisture extremes, which can  
cause damage. Planning is important to prevent damage to  
large supplies of paper.  
Unopened paper in sealed reams can remain stable for several  
months before use. Opened packages of paper have more  
potential for environment damage, especially if they are not  
wrapped with a moisture-proof barrier.  
The paper storage environment should be properly maintained  
to ensure optimum printer performance. The required condition  
is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to  
55%. The following guidelines should be considered when  
evaluating the paper’s storage environment:  
• Paper should be stored at or near room temperature.  
• The air should not be too dry or too humid.  
• The best way to store an opened ream of paper is to rewrap it  
tightly in its moisture-proof wrapping. If the printer  
environment is subject to extremes, unwrap only the amount  
of paper to be used during the day’s operation to prevent  
unwanted moisture changes.  
G
G.7  
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Envelopes  
Envelope construction is critical. Envelope fold lines can vary  
considerably, not only between manufacturers, but also within a  
box from the same manufacturer. Successful printing on  
envelopes depends upon the quality of the envelopes. When  
selecting envelopes, consider the following components:  
• Weight: The weight of the envelope paper should not exceed  
90 g/m2 (24 lb) or jamming may occur.  
• Construction: Prior to printing, envelopes should lie flat with  
less than 6 mm (0.25 in.) curl, and should not contain air.  
• Condition: Envelopes should not be wrinkled, nicked, or  
otherwise damaged.  
Temperature: You should use envelopes that are compatible  
with the heat and pressure of the printer.  
• Size: You should only use envelopes within the following size  
ranges.  
Minimum  
Maximum  
Multi-Purpose  
Tray  
90 X 148 mm  
(3.5 X 5.83 in.)  
216 X 356 mm  
(8.5 X 14 in.)  
NOTES:  
• Use only the Multi-Purpose Tray to print envelopes.  
• You may experience some paper jams when using any media  
with a length less than 127 mm (5.0 in.). This may be caused by  
paper that has been affected by environmental conditions. For  
optimum performance, make sure you are storing and handling  
the paper correctly. Please refer to “Printer and Paper Storage  
Environment” on page G.7.  
G.8  
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Envelopes with Double Side Seams  
Double side-seams construction has vertical seams at both ends  
of the envelope rather than diagonal seams. This style may be  
more likely to wrinkle. Be sure the seam extends all the way to  
the corner of the envelope as illustrated below.  
Correct  
Incorrect  
Envelopes with Adhesive Strips or Flaps  
Envelopes with a peel-off adhesive strip or with more than one  
flap that folds over to seal must use adhesives compatible with  
the heat and pressure in the printer. The extra flaps and strips  
might cause wrinkling, creasing, or even jams and may even  
damage the fuser.  
Envelope Margins  
The following gives typical address margins for a commercial  
#10 or DL envelope.  
Type of Address  
Return address  
Delivery address  
Minimum  
15 mm (0.6 in.)  
51 mm (2 in.)  
Maximum  
51 mm (2 in.)  
89 mm (3.5 in.)  
NOTES:  
• For best print quality, position margins no closer than 15 mm  
(0.6 in.) from the edges of the envelope.  
• Avoid printing over the area where the envelope’s seams meet.  
Proper storage of envelopes helps contribute to print quality.  
Envelopes should be stored flat. If air is trapped in an envelope,  
creating an air bubble, then the envelope may wrinkle during  
printing. See “Printing on Envelopes” on page 4.14.  
G
G.9  
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Labels  
CAUTIONS:  
To avoid damaging the printer, use only labels recommended for  
laser printers.  
To prevent serious jams, always use the Multi-Purpose Tray to  
print labels and always use the rear output tray.  
• Never print on the same sheet of labels more than once and  
never print on a partial sheet of labels.  
When selecting labels, consider the quality of each component:  
• Adhesives: The adhesive material should be stable at 200 °C  
(392 °F), the printer’s fusing temperature.  
• Arrangement: Only use labels with no exposed backing  
between them. Labels can peel off sheets with spaces  
between the labels, causing serious jams.  
• Curl: Prior to printing, labels must lie flat with no more than  
13 mm (.5 in.) of curl in any direction.  
• Condition: Do not use labels with wrinkles, bubbles, or other  
indications of separation.  
See “Printing on Labels” on page 4.17.  
Transparencies  
Transparencies used in the printer must be able to withstand  
200 °C (392 °F), the printer’s fusing temperature.  
CAUTION: To avoid damaging the printer, use only transparencies  
recommended for use in laser printers.  
See “Printing on Transparencies” on page 4.19.  
G.10  
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INDEX  
printer driver 2.16  
A
antenna, connect 2.12  
G
graphic properties, set 5.25  
B
Barcode/PS DIMM F.3  
booklet printing 5.17  
H
help, use 5.6  
C
I
cancel, print job 5.5  
card stock, print 4.22  
cleaning sheet, print 6.9  
components 1.5  
connect  
GDI driver for Linux C.2  
GDI driver for Windows 2.17  
PPD files B.2  
printer driver for Macintosh A.2  
printer options F.1  
Remote Control Panel D.2  
toner cartridge 2.4  
Ethernet 2.12  
parallel 2.10  
power cord 2.13  
USB 2.11  
L
labels, print 4.17  
Linux  
control panel 3.2  
buttons 3.3  
display 3.2  
menus 3.5  
custom-sized materials, prnt 4.22  
common problems 7.25  
configuration tool C.8  
driver, install C.2  
D
LLPR properties C.10  
load, paper  
demo page, print 2.14  
display language, change  
control panel 2.14  
printer driver 2.20  
double-sided printing 5.11  
in the Multi-Purpose Tray 4.8  
in the Tray1/optional Tray 2 2.6  
using the manual feed 4.12  
M
E
Macintosh  
common problems 7.23  
desktop printer, create A.4  
document, print A.6  
envelopes, print 4.14  
error messages 7.20  
Ethernet cable, print 2.12  
driver, install A.2  
system requirements A.2  
manual feed mode, use 4.12  
memory DIMM, install F.3  
Multi-Purpose Tray, use 4.8  
F
face down output tray 4.5  
face up output tray 4.6  
Favorite setting, use 5.6  
features  
printer 1.2  
1
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preprinted paper, print 4.21  
print order, set 5.28  
print quality problems 7.15  
print resolution, set 5.25  
printer software  
N
network antenna, connect 2.12  
network interface card, install F.6  
network printing  
cable/antenna, connect 2.12  
card, install F.6  
locally shared printer, set E.3  
network-connected printer,  
set E.5  
install  
in Linux C.2  
in Macintosh A.2  
in Windows 2.17  
reinstall  
in Windows 2.19  
uninstall  
parameters, configure E.6  
n-up printing 5.13  
O
in Linux C.7  
in Windows 2.19  
printing  
option, install  
memory DIMM F.3  
network interface card F.6  
paper tray 2 F.10  
booklets 5.17  
configuration page 6.2  
demo page 2.14  
double-sided 5.11  
fitting to a selected paper 5.15  
from Macintosh A.6  
from Windows 5.2  
posters 5.16  
serial interface card F.6  
optional tray, install F.10  
orientation, select 5.3  
output location, select 4.5  
overlay, use 5.21  
P
paper  
watermarks 5.18  
printing problems 7.3  
problem, solving  
checklist 7.2  
choose 4.2  
load 2.6  
sizes and capacities 4.3  
specifications G.3  
paper jam  
DOS 7.27  
around the toner cartridge 7.10  
in the duplex area 7.13  
in the paper exit area 7.12  
Multi-Purpose Tray 7.9  
optional Tray 2 7.8  
Tray 1 7.7  
error messages 7.20  
general 7.3  
Linux 7.25  
Macintosh 7.23  
paper jams 7.7  
print quality 7.15  
PS errors 7.24  
tips for avoiding 7.14  
paper level bar 4.7  
paper properties, set 5.7  
paper size,set 5.7  
paper source, set 5.8  
paper type, set 5.8  
parallel cable, connect 2.10  
poster printing 5.16  
PostScript driver  
Windows 7.22  
PS/Barcode DIMM, install F.3  
Q
quality problems, solve 7.15  
R
Remote Control Panel  
install D.2  
access, in Windows B.6  
errors 7.24  
install, in Macintosh A.2  
install, in Windows B.2  
start D.4  
tabs D.5  
uninstall D.3  
2
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S
specification  
paper G.3  
printer G.2  
system requirements  
for Linux C.2  
for Macintosh A.2  
for Windows 2.17  
T
toner cartridge  
install 2.4  
maintain 6.3  
redistribute 6.4  
replace 6.6  
Toner Save mode, use 5.9  
top output tray, use 4.5  
transparencies, print 4.19  
Tray 1, use 2.6  
turn on, printer 2.13  
U
uninstall  
Linux C.7  
Remote Control Panel D.3  
Windows 2.19  
unpack 2.2  
USB cable, connect 2.11  
USB driver, install  
in Windows 98/Me 2.20  
W
watermarks, use 5.18  
3
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TALLY REPRESENTATIVES  
GERMANY  
Tally Computerdrucker GmbH  
Postfach 2969  
D-89019 Ulm  
Deutschland  
UNITED KINGDOM  
Tally Limited  
Rutherford Road  
Basingstoke, Hampshire  
RG24 8PD  
Tel.: +49 731 2075 0  
Fax: +49 731 2075 100  
http://www.Tally.de  
England, U.K.  
Phone: +44 870 872 2888  
Fax:  
+44 870 872 2889  
http://www.Tally.co.uk  
ITALY  
Tally S.R.L.  
CANADA  
Via Borsini 6  
Tally Corp.  
I-20094 Corsico (MI)  
Italia  
Tel.: +39 02 48608 1  
Fax: +39 02 48601 141  
http://www.Tally.it  
125 Traders Boulevard, 9  
Missisauga, Ontario L4Z 2E5  
Canada  
Phone: +1 905 8904646  
Fax:  
+1 905 8904567  
http://www.Tally.com  
SPAIN  
Tally SRL  
FRANCE  
Joaquin Lorenzo 4, Local  
28033 Madrid  
España  
Tally S.A.  
19 avenue de L'lle Saint Martin  
F-92237 Nanterre Cedex  
France  
Phone: +34 902 196 183  
Fax:  
http://www.Tally.it  
+34 913 739 943  
Tél.: +33 1 41 30 11 00  
Fax: +33 1 41 30 11 10  
http://www.Tally.fr  
SINGAPORE  
Tally AMT Printer Pte. Ltd  
63, Hillview Avenue  
#08-22, Lam Soon Industrial Building  
Singapore 669569  
AUSTRIA  
Tally Ges.m.b.H.  
Eduard-Kittenberger-Gasse 95 B  
A-1232 Wien  
Phone: +65 760 8833  
Austria  
Fax:  
+65 760 1066  
Tel.: +43 1 863 40 0  
Fax: +43 1 863 40 240  
http://www.Tally.co.at  
http://www.Tally.com  
U.S.A.  
Tally Corp.  
C.I.S.  
P.O.Box 97018  
8301 SOuth, 180th Street  
Kent, WA 98032  
U.S.A.  
Tally Representative  
Park Place Moscow  
Office D-206  
Leninsky Prospekt 113/1  
117198 Moscow  
Phone: +1 425 25155 00  
Fax:  
+1 425 25155 20  
Russian Federation  
Phone: +7 095 956 56 40  
http://www.Tally.com  
Fax:  
+7 095 956 55 41  
http://www.Tally.ru  
© July 2003 Tally Computerdrucker GmbH  
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