TANDBERG Computer Hardware MCU 4500 User Manual

Codian MCU 4500 Series  
Codian MSE 8510 Series  
Online help (printable format)  
Software version 2.4(1)  
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The Codian MCU web interface is used for administering the MCU device, managing conferences, users, and pre-  
defined endpoints. You can also perform many conference-related tasks using the web interface that you cannot  
otherwise do.  
When connecting to the Codian MCU web interface, you must log in so that the MCU can associate the session with  
your configured user and a set of access privileges. The MCU has a set of configured users, and each user has an ID  
and password that are used for logging in.  
1. Using a web browser, enter the host name or IP address of the MCU.  
2. Click the  
3. To log in as the administrator, click the  
link on the top right of the screen.  
button and enter your assigned User name and Password.  
The main menu appears, restricting the available options based on your access privileges. Administrators have full  
access; standard users can create new conferences and manage their profiles; guest users typically can access publicly  
available conferences.  
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Depending on how your system administrator has configured the MCU and conferences on it, you might be able to  
join conferences by simply dialing a phone number.  
Your system administrator may have configured the MCU to allow you to use your video endpoint to directly dial the  
conference by dialing a phone number. You will be required to enter the conference ID, and PIN if required. Or you  
may be able to dial by IP address and connect to the auto attendant. See Using an auto attendant for details.  
Note that some video endpoints require that you activate the keypad before dialing. For example, you might need to  
press the # key.  
If your phone system allows calls to the MCU, you may use your regular phone to join conferences as an audio-only  
contributor. You must enter the conference ID (and PIN, if required).  
If your regular phone number is linked to your video endpoint, then when you use your phone to join a conference,  
the video portion of the conference will automatically appear on your video endpoint's screen. You can continue to  
use your regular phone for the audio portion of the conference. To do this, the video endpoint must be configured as  
that user's associated video endpoint. For more information, refer to Adding and updating users.  
The advantages to this method are that you are able to use the same method and phone to make video calls as you do  
traditional audio calls. You also may have improved audio signaling. However, this method requires significant  
configuration and setup from the system administrator. Your company's network may not have all the components  
available to support this method.  
When in a conference using an audio-only phone, pressing *6 mutes your phone such that you will not be  
contributing audio to the conference; pressing *6 again unmutes you phone.  
Audio-only conference participants can show a recording from a Codian IP VCR as their video contribution. To do  
this:  
1. Either register the MCU and the IP VCR with the gatekeeper or add the IP VCR as an H.323 gateway.  
2. Go to  
>
and add the recording as an H.323 endpoint:  
i.  
Set the address as the recording number.  
ii.  
If you are using a gatekeeper, leave the other fields at their default settings; if the IP VCR is set up  
as an H.323 gateway, choose the VCR from the H.323 gateway list and leave all other settings as  
default.  
3. Go to  
>
and set up the user using Adding and updating users for more information and  
setting the associated video endpoint as the IP VCR recording.  
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Your system administrator may have set up an auto attendant for you to use to join conferences. An auto attendant  
presents you with a series of menus from which you can choose a conference to join.  
For further information about accessing conferences (including the use of DTMF tones), refer to the document  
"Accessing Conferences", available in the Documentation area of the web site.  
There are typically two ways to call an auto attendant using your video endpoint. Your system administrator should  
provide you with information about which method you should use:  
Enter the IP address or host name of the MCU device  
Dial using a standard E.164 phone number  
When you successfully connect to the MCU, the main menu displays on your video screen, and you should also hear  
the audio instructions.  
Navigate the auto attendant using the Far-End Camera Controls (FECC) on your video endpoint. Use the up and  
down controls to highlight the option or item you require; use right to make your selection. To return to a previous  
menu from a sub-menu, use left.  
You can jump to the end of the menu when at the start by using the up control; similarly, you will loop back to the  
start if you are at the end and use the down control. Note that there is a scroll bar in the bottom right of the video  
display to indicate where you are in the auto attendant menu. From anywhere in the menu, you can jump to the first  
entry with #2 and to the last entry with #8.  
By default, the number keys on your endpoint are used to join a conference by dialing its numeric ID, followed by a  
'#'. If a conference has both a Numeric ID and a Guest numeric ID set, you may enter either ID, and will join the  
conference as either a chairperson or guest as appropriate. As you start to enter a numeric ID, the sequence you have  
typed will be shown at the base of the auto attendant screen. You may cancel the numeric ID entry (for instance to  
correct an error) by pressing '*'.  
If you have connected to the auto attendant using an endpoint that has no FECC capability (for example many SIP  
endpoints), you can use the number keys on your endpoint to navigate the menus; this is called "DTMF navigation  
mode". DTMF navigation mode enables you to use the number keys: 2, 4, 6, and 8 in the place of up, left, right, and  
down respectively.  
To enter DTMF navigation mode:  
on connecting to the auto attendant, press the pound (hash) key twice as follows:  
##  
The message "DTMF menu navigation enabled" appears briefly at the bottom of the auto attendant display.  
To exit DTMF navigation mode:  
press the pound (hash) key twice as follows:  
##  
The message "DTMF menu navigation disabled" appears briefly at the bottom of the auto attendant display.  
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When in DTMF navigation mode, you will not be able to use the number keys to enter the numeric ID of a  
conference.  
Typically, you will have these options:  
This option enables you to start a new conference that takes place immediately (an "ad hoc" conference). When  
creating this conference, you'll need to add a conference ID and optional PIN (to restrict access to the conference).  
Other participants are then free to join the conference as they would any other, for example by using the auto  
attendant, or by calling in directly (see Calling into conferences).  
As the system administrator, you can disable this option so it is not available on an auto attendant.  
All permanent conferences or conferences scheduled to take place (at this time) display here, listed by the conference  
name. Your system administrator can limit the conferences that display here. So, if you do not see the conference you  
want to join, verify the conference name, start time, and finally verify that your system administrator has enabled the  
conference here.  
Your system administrator may allow this auto attendant to access additional auto attendants, giving you access to  
additional conferences.  
After you join a conference, the in-conference controls and features are the same regardless of how you joined the  
conference (see Using in-conference features).  
When you want to leave a conference, you can either simply hang up, or if you joined the conference from an auto  
attendant and want to return to the auto attendant:  
if you are using FECC, press zoom out. The zoom out menu is displayed; choose  
if you are using DTMF tones, press 7. The zoom out menu is displayed. Press 8 to navigate down through  
the options and 6 to select  
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The streaming interface enables you to enter the ID of a conference and view it in a web browser on your PC. You do  
not have to have a user account on the MCU to be able to do this.  
If you do need to log in to the MCU, use the  
link on the top right of the screen.  
A name by which you will be identified should  
you use the text chat facility.  
Note that text chat will not be available unless the  
MCU has the Web conferencing feature key  
The numeric ID that uniquely identifies the  
conference you want to stream.  
If the conference that you want to stream is  
protected by a PIN, enter it here.  
Select the streaming rate you prefer to use.  
There are usually two configured options for  
streaming rate from which you can choose.  
When enabled, multicast will be used when  
streaming this conference.  
This option is not available if the streaming rate  
specifies that Windows Media Player will be  
used.  
When enabled, the MCU's streaming page will  
attempt to access the multicast meadi stream for  
the chosen conference. Note that if the streaming  
page fails to stream the conference, you can  
return to the this page and uncheck this option;  
doing so will cause the MCU to attempt to  
stream the conference using unicast.  
Check this option to stream the audio and video. If you uncheck this option, then neither the audio  
nor video will play.  
Choose a size (resolution) for the video.  
This option affects the size of the media player  
when it opens.  
Check this option to stream the content channel. If you uncheck this option, the content channel  
will not play. Unchecking this option also disables  
text chat.  
Note that text chat will not be available unless the  
MCU has the Web conferencing feature key; and  
that without the Web conferencing feature key,  
this option is grayed out.  
Choose a size for the content channel.  
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The Codian MCU supports streaming, which involves sending conference media (audio and video) to a remote  
computer, allowing the user to watch and listen to a conference. The media flows in just one direction, so it is not  
possible to actually contribute to a conference via streaming.  
The streaming video may be delayed by approximately 4-10 seconds compared to the real-time video.  
To view an active conference using streaming:  
1. Go to  
and click  
next to the conference name.  
2. Choose the Streaming rate. Refer to the table below for tips.  
3. If you want to display and choose advanced streaming settings, click the link. Choose the settings you  
require, referring to the table below for tips.  
4. Click  
to display the conference.  
The configured options for streaming video.  
The two options available here have been  
configured on the page.  
>
If multicast is enabled for the selected streaming Multicast streaming allows an unlimited number  
rate on the page and you of viewers to watch a conference on a MCU.  
select Prefer multicast, then multicast will be used Note that you cannot use Windows Media Player  
when streaming this conference. to stream in multicast mode on the MCU.  
>
Check this option to stream the audio and video. If you uncheck this option, then neither the audio  
nor video will play.  
Choose a size (resolution) for the video.  
This option affects the size of the media player  
when it opens.  
Check this option to stream the content channel. If you uncheck this option, the content channel  
will not play. Unchecking this option also disables  
text chat. Note that text chat will not be available  
unless you have the Web conferencing feature  
key; and that without the Web conferencing  
feature key, this option is grayed out.  
Choose a size (resolution) for the content  
channel.  
This option affects the size of the media player  
when it opens.  
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After you join a conference, you can control many conference features directly from your video endpoint. (For  
information about in-conference features using the web interface, see Controlling in-conference features).  
Understanding in-conference status icons  
The conference welcome message  
For further information about accessing conferences (including the use of DTMF tones), refer to the document  
"Accessing Conferences", available in the Documentation area of the web site.  
Your video endpoint typically has navigation keys, such as up/down and left/right (on a keyboard or remote  
control), that allow you to control the camera viewing angles. When connected to a conference, you can also use  
these controls to scroll through participants and conference layout formats (see Understanding how participants  
display in layout views).  
When you join a conference, you will have a set of available layout options from which you can choose to display the  
conference participants. Typically you can choose from two primary groupings of layouts:  
in these formats, all conference participants display in the same size pane on the video  
screen and thus have the same level of focus or importance. For example, a conference with four participants  
might display each in a pane sized to be a quarter (1/4) the size of your video screen.  
in these formats, conference participants display in various pane sizes on the video  
screen depending on their ―importance‖. For example, a layout might display the participant who is speaking  
in a pane larger than the other conference participants. Or, you might choose to focus on a particular  
participant (see Selecting participants)  
To switch among available conference views:  
1. Change the camera control to ―far‖.  
2. Use the up/down navigation keys to toggle through the available format options.  
3. Refer to the table below for assistance interpreting the icons that appear on-screen.  
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You are scrolling up through the layout views.  
You are scrolling down through the layout views.  
You have stopped scrolling through the layout views.  
When viewing a conference with variable-size panes (see Variable-size panes), you can choose which participant to  
display in the larger panes on the video screen; when viewing a conference with equal-sized panes, you can choose  
which participant displays in the top left pane. You do this by selecting the participant following these steps:  
1. Change the camera control to ―far‖.  
2. Choose a layout view.  
3. Use the left/right navigation keys to scroll through the focused participants.  
4. Refer to the table below for assistance interpreting the icons that appear on-screen.  
You are scrolling through the participant list in a counter-clockwise direction.  
You are scrolling through the participant list in a clockwise direction.  
Speaking participant has the focus.  
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During the conference, various icons might appear in the pane of specific participants. Refer to the table below for  
assistance interpreting these icons.  
This participant has been given priority in the layout views.  
A participant is made "important" using controls on the MCU web pages.  
The audio quality from this participant is poor.  
The audio quality from this participant is good.  
The video quality from this participant is poor.  
The video quality from this participant is good.  
While in a conference, you might need to change the camera settings for one of the conference participants. For  
example, if you want to zoom in on a particular speaker in a large group, or if you cannot see the speaker. To do this:  
1. Change the camera control to ―far‖.  
2. Select the largest displayed participant pane.  
3. Press Zoom. The far-end camera control icon appears, and you can now control the far-end camera.  
4. Refer to the table below for assistance interpreting the icons that appear on-screen.  
You are now controlling the viewing angle of the far-end video camera.  
You are moving the remote far-end camera down.  
You are moving the far-end video camera up.  
You are moving the far-end video camera to the left.  
You are moving the far-end video camera to the right.  
You are zooming in with the far-end video camera.  
You are zooming out with the far-end video camera.  
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During the conference, various icons might appear in top left of the conference display. The appearance of these icons  
is controlled on the  
page (refer to Configuring global conference settings). Refer to the table  
below for assistance interpreting these icons.  
There are both encrypted and unencrypted participants in this conference or there are streaming viewers of  
this encrypted conference.  
This conference is being recorded.  
There are audio-only participants in this conference. The number of audio-only participants is displayed  
next to the icon.  
There are streaming participants in this conference.  
The zoom out menu provides access to a number of in-conference options. Access the following options by pressing  
zoom out if you are using FECC, or 7 on a DTMF keyboard (on an endpoint that does not have an FECC channel):  
widescreen mode (whether this option is available or not depends on the  
setting on the  
page and on the capabilities of the endpoint)  
borders  
mute audio  
mute video  
clear text chat (this option only appears if there is text chat on the screen)  
return to auto attendant (this option only appears if the participant joined the conference from the auto  
attendant)  
You can configure a welcome message on the MCU and a duration for that message. Participants joining a conference  
on the MCU will see the message displayed at the bottom of their endpoint's display. After the configured message  
duration has elapsed, the message will be removed.  
The  
controls are on the  
conference settings).  
The welcome message will only be displayed to streaming viewers if the duration is configured as permanent.  
If you change the welcome message when there are active participants, any participants’ currently displayed welcome  
messages will only change if the new message is configured as  
.
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Depending on how your video endpoint is configured, an incoming video call might come through to your regular  
phone or to your video endpoint (see Calling into conferences for a brief description of the difference). Note that  
even if a video call arrives on your regular phone, the video portion of the call will appear on your associated video  
endpoint (if one is configured).  
As with any other type of incoming call, you can choose to answer the call or not.  
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The default behavior of the Codian MCU is to display the "loudest" participants in the most prominent layout panes.  
If there are more contributors than there are panes available, then the "quietest" participants are not shown.  
However, different styles of layout introduce slight subtleties to this behavior, and in addition there are a few ways in  
which participants or conference administrators may change the system used for pane assignment. In particular, you  
may want to set the pane placement for a conference yourself.  
In this section:  
H.243 floor control  
This layout can be seen as the most traditional video-conferencing view. Each participant is displayed in the same  
sized pane as the other participants. If there are more than four participants, the four most significant (the four  
loudest) are displayed, with one pane each.  
By contrast, these example layouts have some larger panes, and the participants shown in those panes are seen as  
more significant than the other contributors. When allocating participants to panes, the MCU always fills the largest  
panes first. If there are more participants than panes then there will never be empty big panes and non-empty small  
panes.  
To reduce the number of view changes when different participants speak (for example, when people change from  
being active speakers to inactive contributors), the MCU duplicates participant views for layouts with more than four  
small panes. For the three example layouts shown above, the participant(s) shown in the large pane(s) of the first two  
layouts will be duplicated in the surrounding small panes. However, the four small panes of the third layout will show  
different participants to those displayed in the three big panes. This reduces the impact of audio volume changes on  
the composed layout while not needlessly wasting view space. However, it is possible to configure the MCU not to  
duplicate participant views in this way if so desired (see Configuring global conference settings).  
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When considering which participants to show in which panes, a participant's self view has the lowest priority. This  
has two main implications:  
When choosing participants to display, the MCU considers the viewer last. This prevents the participant  
who is the active speaker from seeing only themselves. In this case, while everyone else will see the active  
speaker, the active speaker will see the previous active speaker in their biggest view pane.  
When the MCU is required to choose a layout from a view family, it does so based on the number of video  
contributors to the conference. However, when calculating the number of video contributors for a  
particular view, the MCU does not consider any video stream being received from the viewer.  
Thus, with five participants in a conference and everyone seeing the standard equal-sized view family (2x2,  
3x3 or 4x4), each of the five contributing participants will always see the 2x2 view with themselves  
excluded. However, streaming viewers will see the conference display using the 3x3 view with five panes in  
use.  
You may configure the MCU never to show participants their own video stream in small panes (see Configuring  
global conference settings). If this is the case, then participants viewing layouts with some panes larger than others  
will never see their own video stream in any of the small panes, even if there are free slots. They may still appear in  
large panes, for example if the view focus is manually changed to show their video.  
Using the tilt (up and down) Far End Camera Controls on a connected video endpoint causes the view to change,  
cycling through the available families and then the conference-wide or per-participant custom layouts (if enabled).  
In addition, the pan (left and right) Far End Camera Controls on a connected video endpoint can be used to focus the  
view on a particular participant, as opposed to the MCU allocating participants to panes based solely on the volume of  
the audio being received from them.  
To reduce the disruption of the view when cycling through conference participants, there is a short delay after  
selecting a new focused participant before the rest of the view layout reverts to the "correct" arrangement of  
participants in panes.  
For each conference, one active participant can be set as "important". This means that the MCU considers this  
participant first when deciding which contributors to show in which layout panes, rather than their position in the list  
being set by how loudly they are speaking. See the Control setting in the conference participant list.  
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Both "Changing view focus" and "Important participants" above involve a single specific participant being shown in  
the biggest pane available, even if that participant is not currently the loudest speaker. This causes a potential conflict,  
which is resolved dependant on the type of layout.  
In this type of view (a layout in which all panes are of equal size), the focused participant is shown in the first pane,  
the one at the top left. The important participant is shown in the "next" pane, normally the one immediately to the  
right of the first pane.  
This type of layout displays a single big pane and several small panes. If the view focus has been changed (for instance  
with left and right Far End Camera Control operations), then the big pane shows the selected participant. If a  
conference participant has been set to "important" then its video stream is shown in the big pane.  
However, if a participant has been set to "important" and the view is focused on a (different) specific participant, the  
focused participant is shown in the big pane, and the "important" participant is shown in one of the small panes.  
If the view has been focused on a participant and the same participant is also set as "important" then that participant is  
shown in the big pane.  
These layouts have two large panes and several smaller ones. If the view focus has been changed (for instance with left  
and right Far End Camera Control operations), then the upper or left large pane shows the focused participant. If a  
participant has been set to "important" then that video stream appears in the lower or right large pane.  
If the same participant is focused and "important", that video stream appears in the upper or left pane.  
For these layouts, if the view has been focused on a particular participant, that participant appears in the upper or left  
large pane. If a participant has been selected as "important", that participant will be shown in the lower or right large  
pane.  
In layouts with three large panes, even if the view is focused on a specific participant and another has been set to  
"important", one large pane remains. This pane displays the "loudest" remaining participant.  
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The majority of the conference layouts defined by the Codian MCU, for example:  
have in common that all of their panes, whether big or small, have the same aspect ratio as the view itself. That is, the  
panes' widths and heights are in the same proportion as the width and height of the encompassing view.  
By comparison, there are some defined conference layouts, for example:  
in which this aspect ratio preservation does not occur. In these cases, the MCU scales the participant video stream  
according to the larger dimension of the pane.  
For example, in the layout to the left, the size of the top left pane is one half of the view width and two thirds of the  
view height. Because two thirds is greater than one half, the MCU scales the participant video stream to two thirds of  
its size and thus a small amount of the left and right of the original image will not appear in the final composed layout.  
For video conference participants, the image that displays in the layout view pane is either the live video stream (if  
viewing from the video endpoint) or a captured video image from the current video stream (if viewing from the web  
interface).  
However, audio-only participants do not have any associated video to display. Instead, you can assign a fixed image  
(in bitmap format) to a specific participant. When the participant joins a conference as an audio-only participant, this  
image appears in the layout pane. To enable this feature, the participant must be added as a user to the MCU, have an  
associated E.164 telephone, and have a designated image file uploaded. See Adding and updating users.  
Participants who have had their audio muted from the web interface do not contribute audio to the conference.  
Additionally, muted participants are not considered when the MCU calculates the loudest speakers to display in the  
largest panes, even if the participant had previously been in one of those positions.  
Note that other participants will not have an indication that a participant has been muted. They simply will no longer  
hear that participant speaking.  
Participants who have had their video muted from the web interface do not contribute video to the conference. They  
will continue to contribute audio as normal, unless it is muted separately.  
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Some H.323 endpoints support a feature known as floor and chair control that is encompassed by the H.243  
protocol. This is not currently supported by SIP.  
The MCU supports the following H.243 features:  
a participant can "take the floor" in a conference. On "taking the floor" their video contribution is sent to all  
conference participants as a "1 x 1 view" (full-screen view). If the active floor (temporarily or permanently)  
has no video channel established to the MCU then endpoints will see their "normal" continuous presence  
view; if there is a video channel from the active floor participant, everyone will see that video, and this will  
override any view family or custom layout setting  
a participant can "take the chair". On "taking the chair", a participant can:  
o
nominate a "broadcaster"; that is, they can choose which participant's video will be sent to all other  
participants in "1 x 1 view" (full-screen view)  
o
decide to disconnect any other participant(s)  
Note that the ability of a participant to "take the chair" is affected by how they joined the  
conference. A participant who joined the conference as a guest will not be able to "take the chair".  
an endpoint can receive the names of the other endpoints in the same conference. Different endpoints act on  
this in different ways.  
Whether or not these features are supported in a conference depends on the individual conference settings  
(
) and the global "H.243 floor and chair control setting" (  
). Refer  
to Adding and updating conferences and Global conference settings.  
Where a conference supports floor and chair control, or floor control only:  
the MCU will advertise the ability to handle H.243 when establishing (and receiving) H.323 connections  
any H.243-capable endpoint can request the floor, and all endpoints (be they chairperson or guest) will be  
granted it as long as no other endpoint in that conference has already done so  
Where the conference supports floor and chair control:  
any H.243-capable endpoint can request the chair, and any participant who has joined the conference as a  
chairperson will be granted it as long as no other endpoint in that conference has already done so  
If an active participant in a conference has taken the chair or the floor, it is indicated in the status column of the  
page.  
If you change the "Floor and chair control" for a conference currently taking place, there will be no immediate effect.  
That is, an existing floor or chair participant will not have that status removed.  
For ad hoc conferences, you can alter the "Floor and chair control" setting, which is "Allow floor control only" by  
default, through that conference's configuration page when it is active.  
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The Conference List displays information about active, scheduled, and completed conferences. To access this list,  
choose  
.
Review this information for explanations about the details that display:  
Completed conferences  
Active conferences are currently in progress. The following information is displayed for each conference:  
Displays the conference streaming page. This  
option is not necessarily available for every  
conference; some users do not have access to  
other user's conferences. Some conferences may  
require a PIN to access this feature.  
more information.  
The name of the conference, which is either the Specialized conference types are described below  
name entered when the conference was  
scheduled, or, in the case of certain specialized  
types of conferences, a name chosen  
in Description.  
Click the conference name to display detailed  
information about the conference and  
participants.  
automatically by the MCU when created.  
Additional information about the conference,  
which can assist users joining conferences.  
You can add the description when scheduling a  
conference. If you do not add a description or the  
conference has not been scheduled in advance, the  
Description displays one of the following:  
The conference has been scheduled in  
advance using the MCU web interface,  
but the owner has not entered a  
description.  
The conference was created dynamically  
during an auto attendant session and will  
end when the last participant using the  
auto attendant exits the conference.  
This type of conference indicates that a  
participant is currently connected to the  
auto attendant and navigating the menus.  
The configured owner of the conference.  
See Conference ownership for additional  
information.  
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The status of a conference with respect to its  
H.323 gatekeeper and/or SIP registration.  
If the MCU can connect to an H.323 gatekeeper,  
each numeric ID (for both chairperson and guest  
Depending on the conference settings, there is a privileges) for a conference can be registered with  
maximum of four registrations for each  
conference: H.323 numeric ID, H.323 guest  
numeric ID, SIP numeric ID, and SIP guest  
numeric ID. The Registration field will show  
that gatekeeper as a different directory number.  
This allows H.323 users to dial directly into a  
particular conference (with the correct privileges)  
instead of connecting first to the MCU's auto  
failed if any of the registrations has not completed attendant and navigating the menu system.  
successfully.  
Likewise, if the MCU can connect to a SIP  
registrar, each conference can be registered with  
This conference is not configured to be  
registered with a gatekeeper or SIP  
registrar; because of this, there is no  
applicable registration status to show  
that registrar using either (or both) Numeric ID  
and Guest ID. This allows SIP users to dial  
directly into a particular conference (with the  
correct privileges) instead of connecting first to  
the MCU's auto attendant and navigating the  
menu system. Note that for SIP, unlike H.323,  
the conferences must be configured on the SIP  
registrar before the MCU can register them.  
This conference is in the process of  
registering with the gatekeeper or SIP  
registrar  
There is a maximum of four registrations for each  
conference: H.323 numeric ID, H.323 guest  
numeric ID, SIP numeric ID, and SIP guest  
numeric ID. To view further details about the  
registrations for a conference, click the  
conference name and then the Statistics tab to  
view the conference's Statistics page.  
At least one of the registrations for this  
conference has failed  
All IDs associated with this conference  
have been registered successfully with  
the gatekeeper / SIP registrar  
One or more of the IDs associated with  
this conference has been configured to  
be registered with the gatekeeper or SIP  
registrar, but that registration has not  
been attempted due to another setting  
taking precedence. This might occur if  
either of the H.323 gatekeeper usage or ID  
registration for scheduled conferences options  
For tips on configuring gatekeepers, see  
For tips on configuring SIP registrars, see  
For more information about configuring  
conferences (and chairperson and guest IDs and  
on the  
page is set  
to Disabled  
Note that when there is a problem with the  
registration, the status is a link to the conference's  
Statistics page.  
The number of currently active contributors to  
the conference. This value does not include  
If a conference is protected by a PIN, the number  
of participants is hidden until the PIN is entered.  
streaming viewers or any other endpoints that are In this case, the Participants value displays as  
viewing only and not contributing any media to <PIN required>.  
the conference.  
If a limit on the number of participants has been  
set for the conference, the participants value is  
shown as  
, where is the number of active  
participants and is the configured limit. If it has  
not been possible to reserve all of the required  
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ports for a conference (for instance because of a  
configuration error), this value will display in red  
as an error indication.  
When the conference began. If the conference  
started before today, the date also displays.  
How long the conference still has to run. If the  
conference does not have a limited duration, this  
column displays as <forever>.  
Scheduled conferences are either in progress or are yet to start. You can review this list and make some changes to it:  
To remove a scheduled conference, select the conference via its associated checkbox and click  
.
To schedule a new conference, click  
The MCU supports up to 200 scheduled conferences.  
The name of the conference chosen when the  
conference was scheduled.  
Click the conference name to display detailed  
information about the configuration of the  
conference and, if it is currently active, its  
participants.  
The number that you can dial to join the  
conference.  
Whether a PIN is required to join the conference.  
The configured owner of the conference.  
See Conference ownership for additional  
information.  
Whether a conference is:  
There is no explicit status for "finished" when a  
conference is not in progress and is not scheduled  
to become active again then it is moved to the  
Completed conferences list.  
The conference's configured start time  
has not yet arrived.  
The conference is running and is  
available for video conferencing  
endpoints to join. A scheduled  
conference in this state will also appear  
in the Active conferences list.  
The conference is not currently running,  
but has been previously active and is now  
waiting to be re-activated when the time  
of its next repetition is reached.  
When the conference began. If the conference  
started before today, the date also displays.  
When the conference will end.  
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Completed conferences have finished and are not scheduled to repeat.  
To remove specific conferences from the list, select the conferences via their associated checkboxes and click  
.
To remove all conferences from the list, click  
.
The name of the conference chosen when the  
conference was scheduled.  
Click the conference name to display detailed  
information about the configuration of the  
conference.  
The configured owner of the conference.  
See Conference ownership for additional  
information.  
When the conference began. If the conference  
started before today, the date also displays.  
When the conference ended.  
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The information required to add or update a conference is nearly identical. Refer to these topics for details:  
Using IDs and PINs  
To add a conference:  
1. Go to  
2. Complete the fields referring to the table below for the most appropriate settings for the conference.  
3. Click to add the conference and return to the Conference List. The recently added  
.
conference appears either in the Active or Scheduled Conferences depending on its scheduled start time.  
Ad hoc conferences (if you allow them) are added by users in the auto attendant.  
To update an existing conference:  
1. Go to  
2. Click a Conference name and then click the  
3. Edit the fields referring to the table below for the most appropriate settings for the conference.  
4. Click to add the conference and return to the Conference List. The updated conference  
.
tab.  
appears either in the Active or Scheduled Conferences depending on its scheduled start time.  
The following settings can also be updated for ad hoc conferences:  
PIN  
Layout control via FECC/DTMF  
Streaming  
Encryption  
Floor and chair control  
Mute on join  
See the table below for more information:  
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The name that users will see on auto attendant  
screens and on the MCU's web interface.  
Conference names must be unique; conferences  
cannot share names.  
Only scheduled conferences have a configurable  
Name; ad hoc conferences do not have one.  
Additional information about the conference,  
which can assist users joining conferences.  
Use the description to provide more detailed  
information about the conference than the name  
alone conveys.  
This is an optional field for scheduled  
conferences; ad hoc conferences cannot be given  
a description.  
The unique identifier used for dialing in to the  
When connected to an auto attendant,  
conference (as a chairperson participant) using an participants can join a conference by typing its  
auto attendant or through an H.323 gatekeeper or numeric identifier.  
SIP registrar. This number can also be used to  
If you plan to allow audio-only participants, then  
stream the conference from the Streaming-only  
you will need to enter either a Numeric ID or a  
interface. For more information about  
Guest numeric ID.  
chairpersons and guests, refer to Using IDs and  
If H.323 gatekeeper registration is enabled for a  
conference, the MCU attempts to register the  
conference with an E.164 telephone number,  
which is comprised of the Registration prefix and  
the numeric identifier.  
If SIP registration is enabled for a conference,  
then the Numeric ID is registered with the SIP  
registrar.  
Conferences that are simultaneously active must  
not share a Numeric ID. For example, a conference  
on a Tuesday and a conference on a Thursday can  
share a Numeric ID, whereas two permanent  
conferences cannot share a Numeric ID. The same  
number can be used for the Guest numeric ID, if  
there are two different PINs. Additionally,  
because the numeric identifier is used in  
gatekeeper registration, conferences and auto  
attendants cannot share a numeric identifier  
value.  
For more information, refer to Using IDs and  
For ad hoc conferences created via the auto  
attendant, the number allocated by the  
conference creator becomes the Numeric ID. If ad  
hoc conferences are registered with the  
gatekeeper (and for this to work, the Register ad  
hoc conferences with gatekeeper control must be  
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enabled on the  
page),  
participants can dial in using this number. Note  
that the actual number that participants will dial  
depends on whether prefixes are used in the  
page.  
For an active ad hoc conference, you cannot  
configure the Numeric ID.  
Provides a level of security to conference access. If a conference has a PIN set, users cannot join  
the conference or change its configuration  
without entering the correct PIN. Depending on  
the conference settings, it may be possible for  
participants to join a conference as a chairperson  
(using the Numeric ID and PIN), or as a guest  
(using the Guest numeric ID and Guest PIN).  
For an ad hoc conference, you can configure a  
PIN while the conference is running.  
The unique identifier used for dialing in to the  
When connected to an auto attendant,  
conference (as a guest participant) using an auto participants can join a conference by typing its  
attendant or through an H.323 gatekeeper or SIP Guest numeric ID.  
registrar. This number can also be used to stream  
If you plan to allow audio-only participants, then  
the conference from the Streaming-only interface.  
you will need to enter either a Numeric ID or a  
For more information about chairpersons and  
Guest numeric ID.  
guests, refer to Using IDs and PINs.  
If H.323 gatekeeper registration is enabled for a  
conference, and you have entered a Guest  
numeric ID, the MCU attempts to register the  
conference with an E.164 telephone number,  
which is comprised of the Registration prefix and  
the Guest numeric ID.  
If SIP registration is enabled for a conference, and  
you have entered a Guest numeric ID, then the  
Guest numeric ID is registered with the SIP  
registrar.  
Conferences that are simultaneously active must  
not share a Numeric ID. For example, a conference  
on a Tuesday and a conference on a Thursday can  
share a Numeric ID, whereas two permanent  
conferences cannot share a Numeric ID. The same  
number can be used for the Guest numeric ID, if  
there are two different PINs. Additionally,  
because the numeric identifier is used in  
gatekeeper registration, conferences and auto  
attendants cannot share a numeric identifier  
value.  
For more information, refer to Using IDs and  
Ad hoc conferences cannot be configured with  
Guest numeric IDs or PINs.  
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Provides secure access to conferences for guest  
participants.  
If a conference has a PIN set, users cannot join  
the conference or change its configuration  
without entering the correct PIN. Participants  
joining as guests have restricted privileges. For  
more information, refer to Using IDs and PINs.  
Ad hoc conferences cannot be configured with  
Guest numeric IDs or PINs.  
Enables the MCU to attempt to register the  
Numeric ID and/or Guest numeric ID with the  
configured H.323 gatekeeper and/or SIP  
registrar.  
This setting applies to both the Numeric ID and  
Guest numeric ID (if you have set both). For  
more information, refer to Using IDs and PINs.  
For ad hoc conferences, whether or not they are  
registered with the gatekeeper depends on the  
Register ad hoc conferences with gatekeeper setting on  
the  
page.  
Controls what happens to the conference when  
This setting applies to scheduled conferences that  
the last participant with chairperson status leaves include guest participants (that is, those who have  
the conference. The options are:  
joined the conference using the Guest numeric ID  
(and PIN if one was set).  
: this is the  
default option. When the last participant  
with chairperson status leaves the  
conference, all other participants will be  
disconnected  
: all participants may  
continue the conference until the last  
one disconnects  
Controls "Floor and chair control" settings for  
this conference. The options are:  
Some H.323 endpoints support a feature known  
as floor and chair control that is encompassed by  
the H.243 protocol. For more information, refer  
: the  
use of floor and chair controls is not  
allowed in this conference  
If you change the "Floor and chair control"  
setting for a scheduled conference currently  
taking place, there will be no immediate effect.  
That is, an existing floor or chair participant will  
not have that status removed.  
: only floor  
control is allowed in this conference;  
chair control is not allowed. Any  
participant can 'take the floor' so long as  
no other participant has currently 'taken  
the floor'  
If the unit-wide "Floor and chair control" setting  
on the Global conference settings page is set to  
Disabled, it will not be possible to use floor or  
chair control operations in any conference.  
: both floor  
and chair control are allowed in this  
conference. Any participant can take the  
floor, and any chairperson participant  
can take the chair so long as no other  
participant has currently done so  
The owner of the conference, usually the user ID You may or may not be able to change the  
of the user account that the person who scheduled conference owner, depending on your privilege  
the conference logged in with.  
level. See Conference ownership for additional  
information.  
This setting does not apply to ad hoc conferences.  
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Indicates the visibility of the conference on the  
For private conferences not visible on an auto  
auto attendant and the web interface. The options attendant, participants will still be able to join the  
are:  
conference if they know the PIN.  
: the conference will be listed in  
the auto attendant and be visible to all  
users of the web interface  
: the conference will not be listed  
in any auto attendant except for auto  
attendants specifically set to show it. The  
conference will also only be visible in the  
web interface to the conference owner  
and to the admin user  
Note that only admin users can choose which  
conferences are visible on a given auto attendant.  
This setting is only available for schedules  
conferences. For ad hoc conferences, whether or  
not they are listed on the auto attendant depends  
on the settings of that auto attendant. For more  
information, refer to Adding and updating an  
The encryption setting for this conference, if you If encryption is enabled unit-wide (through the  
have the encryption feature key enabled.  
>
page), you can set one of:  
: encryption must be used for  
this conference  
: encryption is optional for this  
conference  
This setting is grayed-out if encryption is disabled  
on the  
>
page.  
Note that to be able to use encryption, the  
Encryption feature key must be present on the  
MCU.  
Prevents or permits conference participants  
You may wish to prevent participants from  
changing their view layout or focused participant changing their view layout in a managed  
using Far-End Camera Controls or DTMF tones. conference, or classroom environment.  
This is a per-conference option, but  
FECC/DTMF layout control may still be enabled  
or disabled on a per-participant basis using the  
web interface.  
When calling out to endpoints, the endpoints'  
layout control configuration overrides this  
setting, and therefore it applies only to endpoints  
which connect to the conference via an auto  
attendant or by dialing in directly.  
Indicates when the MCU should invite any pre- Select which option fits your requirements best.  
configured endpoints into a conference. The  
options are:  
Calling pre-configured endpoints at the start of the  
conference is most appropriate for repeating  
conferences with a particular start time.  
Calling pre-configured endpoints when at least one  
other participant is present is most appropriate for  
permanent conferences; such conferences are  
typically un-attended for much of the time, and it  
may only be useful to invite pre-configured  
Pre-configured participants will be called  
as soon as the conference starts.  
Pre-configured endpoints will only be  
called after at least one other participant endpoints when others are present.  
joins the conference.  
This setting only applies to scheduled  
conferences.  
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Select to initially mute audio and/or video from If you select to mute audio on join, when a  
all participants when they join the conference.  
participant dials-in to a conference, he will not be  
able to contribute audio to the conference. If you  
select to mute video on join, when a participant  
dials-in to a conference, he will not be able to  
contribute video to the conference. You can mute  
both audio and video if required.  
This can be altered during the course of the  
conference by going to  
and clicking  
on the name of a conference and altering a  
participant's settings. For more information about  
altering a participant's settings during a  
conference, refer to Viewing the conference  
Note that for pre-configured participants and for  
participants to whom the MCU dials out, the  
Initial video status and Initial audio status settings  
will be used to determine whether or not audio  
and video contributions are muted. For more  
information about dialing out to participants,  
refer to Adding participants. For more  
information about pre-configured participants,  
For an ad hoc conference, you can configure the  
Mute on join setting while the conference is active.  
Individually allow unicast and multicast streaming See Configuring streaming settings for additional  
access to conferences.  
information.  
If Enabled, this conference is able to support an  
additional video stream, sent potentially to all  
connected endpoints, intended for showing  
content video.  
information on MCU-wide content configuration  
parameters.  
For ad hoc conferences, whether or not content  
channel video is allowed is controlled by the  
Content for ad hoc conferences setting on the  
page.  
This content video is typically high resolution,  
low frame rate data such as a presentation formed  
of a set of slides. Such presentation data can be  
sourced by:  
an endpoint specifically contributing a  
separate content video stream,  
the MCU being configured to use an  
endpoint's main video stream as the  
conference's content channel,  
a dedicated VNC connection,  
or user-generated markup data (the  
markup is normally, though not always,  
used in conjunction with content video  
or VNC data).  
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Whether, by default, endpoints are permitted to If this setting is Disabled, it is still possible to  
contribute the content channel for a conference enable content contribution on a per-endpoint  
through the mechanism of opening a content  
video channel.  
basis when the conference is active. Similarly, it is  
possible to disable content contribution from  
specific endpoints, either while they are  
connected or via their configuration. For more  
information about endpoint configuration, refer  
Configuring SIP endpoints.  
There can only be one endpoint contributing  
content video at any one time, and the MCU  
arbitrates between them. Therefore, even with  
this parameter set to Enabled, the ability of the  
endpoint to contribute content video will be  
affected by other endpoints' behavior.  
This setting only applies to scheduled  
conferences.  
When the MCU is not in port reservation mode, If you do not want to limit the number of  
this parameter sets a limit on the number of participants who can join this conference and use  
endpoints which can connect to the conference as video, leave this field blank.  
video participants.  
This field is only shown if the MCU is not in port  
A participant counts (as a single unit) towards the reservation mode.  
video limit whether the MCU is sending a video  
stream to that participant or a video stream is  
being received.  
This field only applies to scheduled conferences.  
When the MCU is not in port reservation mode, If you do not want to limit the number of  
this parameter sets a limit on the number of participants who can join this conference to use  
endpoints which can connect to the conference as just audio, leave this field blank.  
audio-only participants.  
This field is only shown if the MCU is not in port  
A participant counts (as a single unit) towards the reservation mode.  
audio limit whether the MCU is sending an audio  
stream to that participant or an audio stream is  
being received.  
This field only applies to scheduled conferences.  
In port reservation mode, this parameter specifies This value is both a reservation and a limit; the  
the number of video ports to reserve.  
MCU guarantees that this many video participants  
can connect to the conference, but no more than  
this will be able to join.  
A participant counts (as a single unit) towards the  
video reservation value whether the MCU is  
sending a video stream to that participant or a  
video stream is being received.  
This field is only shown if the MCU is in port  
reservation mode.  
In port reservation mode, this parameter specifies This value is both a reservation and a limit; the  
the number of audio-only ports to reserve.  
MCU guarantees that this many audio-only  
participants can connect to the conference, but  
no more that this will be able to join.  
A participant counts (as a single unit) towards the  
audio reservation value whether the MCU is  
sending an audio stream to that participant or an This field is only shown if the MCU is in port  
audio stream is being received.  
reservation mode.  
The time at which the conference will begin.  
The date on which the conference will begin.  
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Sets the conference start time to the current time The current time on the MCU is determined by  
on the MCU.  
the settings in the  
page, which  
can only be modified by the administrator. See  
information.  
Allows you to retain a conference and its settings  
for an infinite period of time.  
Limits the duration of the conference for one  
instance of the conference.  
These fields are not available or necessary for  
conferences set to permanent.  
Which days and / or weeks the conference  
repetitions will occur.  
The start date is taken into account when  
determining when the first repetition should  
occur. For instance, if the start date is a  
Wednesday and the conference is scheduled to  
repeat every Monday, Tuesday and Wednesday  
then it will occur only on Wednesday in the first  
week and on all three specified days in subsequent  
weeks.  
The repetitions will always start at the same time  
of day: the conference's configured Start time (see  
above), and will last for the same amount of time:  
the configured Maximum duration.  
If a conference is set to repeat, its repetitions can The first activation of a conference counts as a  
be configured to go on forever, stop after a "repetition", so configuring a conference to  
certain date, or to occur only a certain number of repeat but terminate after 1 repetition is  
times. equivalent to it not repeating at all.  
You can choose to pre-configure endpoints to be part of a conference. These endpoints will be automatically invited  
into the conference by the MCU. This is useful if you regularly invite the same participants into a conference. To  
select which previously configured endpoints will be pre-configured for this conference, press  
. (This button may also show a number in parentheses to indicate the number of participants that are  
currently pre-configured). Refer to Adding participants for more details.  
There are two types of conference participant: chairperson and guest. IDs and PINs allow participants to connect to  
conferences as the correct participant type.  
Chairperson participants use Numeric ID and optionally, PIN; guest participants use Guest numeric ID and optionally,  
Guest PIN.  
A conference will not begin until the first chairperson joins. This means that guests will see a black screen/hear  
silence with on screen text 'Waiting for conference chairperson' and an audio prompt after five seconds and then every  
minute thereafter. Streaming viewers will see a black screen/hear silence although mark-up and text chat will work.  
You can control the behavior when the last chairperson leaves the conference (that is the When only guests remain  
setting). The two options are:  
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all participants are disconnected (default)  
all participants may continue the conference until the last one disconnects (take no action)  
If you set both Numeric ID and PIN, you must set either:  
both Guest numeric ID and Guest PIN  
or  
neither Guest numeric ID nor Guest PIN  
If you use a Guest PIN, you must use a PIN. If you use a Guest numeric ID, you must use a Numeric ID.  
Note that for a conference Numeric ID and Guest numeric ID can be the same only if the two PINs are different;  
likewise, both PINs can be the same if the IDs are different.  
Note that participants dragged and dropped into a conference on the web interface will be chairperson participants.  
Where no IDs or PINs are configured for a conference, all participants will be chairpersons regardless of how they  
join.  
Both Numeric ID and Guest numeric ID can be registered with an H.323 gatekeeper and/or SIP registrar to enable  
participants to dial in to conferences directly and as the correct participant type. The Numeric ID registration setting  
applies to both IDs.  
Audio-only participants can be guest or chairperson participants by connecting to a conference using either a Guest or  
Chairperson ID. In the case of an audio-only guest, if no chairperson has yet joined the conference, they will hear an  
audio prompt informing them of that. The conference will start when the first chairperson joins.  
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Each scheduled conference (i.e. conferences that are configured via the web interface with a start time and,  
optionally, a duration and repetition) has an associated owner. This owner is the ID of a configured user, and normally  
corresponds to the user who scheduled the conference.  
Conference ownership affects only web interface control of conferences - in particular, it plays no part in validating  
video conferencing endpoints' attempts to join conferences when they connect to the MCU via H.323. Restricting  
conference entry in this situation is accomplished via conference (or auto attendant) PINs, as before.  
The actual implications of conference ownership depend on the privilege of the user; specifically:  
Users with these privilege levels are able to create and own conferences, and are  
able to exercise full control of all conferences.  
Users with these privilege levels are able to create and own conferences. They  
have full control of conferences they own, and limited control of conferences  
owned by other users.  
Users with these privilege levels are able to create and own conferences. They  
have full control of conferences they own, but no control of conferences owned  
by other users.  
Users with these privilege levels are not able to own conferences or change any  
conference's configuration.  
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As described above, a user privilege level confers a certain level of control over a conference, with that level of  
control possibly depending on whether that user is the conference owner or not. These conference control levels  
have the following meaning:  
This level of control permits the following operations:  
With full conference control, a user is able to disconnect participants, connect  
new participants to the conference, and end the conference whenever they want  
to.  
A user with full conference control can view and modify any aspect of the  
conference's configuration. This includes the start time, end time, or repetition  
characteristics, whether streaming is enabled, and which endpoints are pre-  
configured as participants.  
When the conference is in progress, a user with full control is permitted to send a  
text message to all connected participants' video displays and change the  
Conference custom layout.  
Additionally, full control includes all of the operations covered by limited control,  
detailed below.  
This level of control permits the following operations:  
The participant list shows the names of the endpoints currently connected to the  
conference, a summary of that endpoint's status and, if they are a video  
participant, a thumbnail preview image of the video stream they are supplying.  
Thumbnail previews are shown by default, but you can configure the user  
interface not to show them. The setting that controls this is the Show video  
thumbnail images option on the  
page. Note that the MCU  
will not show thumbnail previews on the participant list page if encryption is  
required for a conference. However, thumbnail previews will be shown for  
conferences where encryption is optional and there are encrypted participants.  
Via the participant list, it is also possible to mute (or stop muting) individual  
endpoints' audio, change the conference's "important" participant, and enable or  
disable the participants' ability to affect their own layouts via Far-End Camera  
Control or DTMF tones.  
This includes being able to choose what view layout (or family) is used for  
constructing the conference view being sent to a participant, changing the  
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Participant custom layout, and whether to send widescreen or standard format  
video to that endpoint.  
The web interface can be used to send control commands (e.g. pan and tilt) to a  
remote participant's camera.  
Waveforms of audio channels being sent to, and received from, the participant  
can be viewed, audio gain applied, and participant audio can be muted if required.  
Textual messages can be sent to an individual participant, and will appear on their  
displays.  
This allows details of the media streams being sent to, and received from,  
participants to be viewed, plus endpoint-specific characteristics to be examined.  
This means that none of the above operations are possible. Depending on the  
specific privilege level, either the list of scheduled conferences will not be shown  
to the user, or the list will be shown but conferences over which the user has no  
control will be presented as names rather than hyperlinks.  
A user whose privilege level is either conference creation and full control or administrator is also able to change the owner  
of a conference. A conference owner can be changed to either a user with conference creation rights or to "none",  
signifying that no user should be considered the owner of that conference. Also, when scheduling new conferences,  
users with these privileges are able to choose which owner is initially associated with the conference.  
If a user account is deleted, any conferences owned by that user have their owner reset to "none".  
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The MCU is able, if required, to allocate its available media ports in advance to specific conferences. This means that  
it is able to guarantee that a certain number of participants will be able to join that conference, irrespective of how  
many other people are using the MCU for other conferences at the same time.  
There are three types of media ports available on the MCU,  
.
,
, and  
For information about the number and type of ports provided by each MCU model, refer to MCU port matrix.  
The term video port refers to a port that can be used by a video-conferencing endpoint for a call. Thus, a video port  
includes both video  
audio streams (bidirectionally) and so the number of video ports available represents the  
number of "normal" video calls that the MCU is able to maintain simultaneously.  
In general, each endpoint in a conference is able to use either a video port or an audio-only port, though normally the  
MCU will assign video ports to video-capable devices and audio-only ports to audio-only devices.  
If a video-capable device joins a conference which has just audio-only ports available, the MCU will assign it an audio-  
only port that participant will be able to listen to other people and contribute their own audio to the conference but  
the MCU will not transmit video to it (and will not use any video received from it). If an audio-only device such as a  
simple telephone joins a conference which has just video ports available, the MCU will assign it a video port, which  
includes audio capability. The video capability of that allocation will not be used, but the audio device will be able to  
participate as normal in the conference. The exception to this is VNC - because this is a video-only protocol, the  
MCU does not permit VNC connections to use audio-only ports.  
Streaming a conference requires use of a  
or a  
. Where streaming and  
content channel ports are provided, streaming viewers and conferences' content channel (H.239 or BFCP) video  
allocations will use the streaming and content channel ports rather than the available video ports; where streaming  
and content channel ports are not provided, streaming viewers and content channel allocations will use available  
video ports.  
If a streaming and content channel port or a video port is unavailable (or not allocated in advance when the MCU is in  
Reserved mode), it will not be possible to stream that conference. If a video port has been allocated for streaming a  
conference, any number of streaming viewers will be able to view that conference via streaming, at any combination  
of available bit rates.  
The total number of media ports available depends on the MCU model; refer to the product datasheets available on  
the web site, or to MCU port matrix for more information.  
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How MCU media ports are allocated, and which options and settings are available, is controlled by the Media port  
reservation setting on the Conference settings page.  
This is the mode that the unit runs in when the Media port reservation setting is configured as  
that the MCU uses by default. With this scheme, you can specify a maximum value for the number of video and  
audio-only ports each conference is allowed to use on the Conference configuration page. These limits are optional,  
and by default there is no configured limit.  
, and is the mode  
The configured limits are strictly maximum values; in particular, setting such a limit does not guarantee that that many  
participants will be able to join the conference. It is perfectly possible to set these values such that the sum of the  
configured limits across all active conferences exceeds the total number of ports available on the MCU.  
This is the mode that the unit runs in when the Media port reservation setting is configured as  
. With this  
scheme, each conference must be configured with a number of video ports to reserve and a number of audio-only  
ports to reserve. These values differ from the maximum port values set in Unreserved mode in a number of ways:  
As well as being maximum values (i.e. enforcing limits on the number of conference participants), port  
reservation values also guarantee that that many endpoints are able to participate in the conference.  
In unreserved mode, it is not necessary to specify a number of video or audio-only ports for a conference. In  
reserved mode, however, every conference must have configured reservations for both video and audio-only  
ports.  
Port reservations guarantee that a certain number of participants will be able to join a conference; because of  
this, the MCU will not permit these reservations to be configured such that the total number of reserved  
ports at any given time exceeds the total number of ports available. See Clashing reservations for additional  
information.  
In order to honor configured port reservations, the MCU must ensure that at any given time the number of reserved  
ports does not exceed the total media capacity. This entails some level of clash detection when conferences are  
scheduled or their configuration changed.  
Two conferences are considered to clash if they can ever be active simultaneously. When validating a conference  
schedule, the MCU looks at the maximum number of ports reserved by other conferences which can be active at the  
same time, and checks that the number of ports requested by the conference being added or changed is guaranteed to  
be available. If, for instance, the MCU has 20 video ports available in total, it will not be possible to set up two  
conferences which require 15 video ports each if they are scheduled such that they ever overlap.  
In the simple case of conferences which start at specific times and end at specific times (or, indeed, are permanent), it  
is easy to see whether they clash. The more complex cases involve repetition, and it is important to bear in mind that  
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port reservations are only permitted when the MCU can guarantee them for  
repetition of a conference. As an  
example, a conference scheduled to run from 08:00 to 10:00 on the second Monday of each month will be deemed to  
clash with a conference configured to run from 09:00 to 09:30 every Monday, even though the former will only really  
clash with the latter every fourth or fifth week.  
In general, to make best use of the available MCU media ports, conferences should not be scheduled for longer than  
they are needed, and repetitions should be limited, either by end date or number, wherever possible.  
Because port reservations are mandatory in  
every active conference must have configured values for  
the number of video ports and the number of audio-only ports to reserve for it. In turn this means that every active  
conference must be configured, and therefore ad hoc conferences are not permitted when in  
.
This affects the operation of the MCU in the following ways:  
In reserved mode, the Create new conference option will not be shown on video auto attendant menus,  
even for auto attendants configured to display this option.  
When configuring new or existing auto attendants via the web interface, the Creation of new conferences  
parameter will not be available.  
This setting on the Conference settings page also offers a Create new conference option. This is not available in  
reserved mode and becomes equivalent to the Disconnect caller option.  
If a participant calls in to the MCU and connects to an auto attendant, the MCU does not know which conference  
they will join until they make a selection from the auto attendant menu.  
In Unreserved mode, the auto attendant connection allocates a media port from those not currently in use. If all of  
the media ports are in use, the endpoint's connection will be dropped by the MCU.  
In Reserved mode, the auto attendant connection effectively "borrows" a media port from those not currently in use.  
However, this borrowed media port has a lower priority than a media port used by a conference participant, and if  
the auto attendant connection "borrows" the last remaining media port, then that connection will be dropped if  
another endpoint connects directly to a conference and requires a reserved media port.  
In general, changing port reservation mode when there are active connections is not recommended. The effects of  
changing mode include, but are not necessarily limited to:  
Any ad hoc conferences in progress will be destroyed when changing to port reservation mode and their  
participants dropped because ad hoc conferences are not permitted in port reservation mode.  
Participants in a scheduled conference may be disconnected. For each conference, the maximum port usage  
values (for unreserved mode) and the ports to reserve (for reserved mode) are configured and stored  
separately. Therefore when changing port reservation mode, it is possible that there are more active  
participants than allowed in the particular mode. In this case, participants are disconnected to reduce the  
number to that allowed.  
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The Codian MCU supports an additional video channel known as the content channel for each conference. This feature  
encompasses:  
H.239 video streams sent from the MCU to viewing H.323 endpoints  
Sourcing the content channel from a H.323 endpoint's H.239 video stream, a SIP endpoint supporting  
content using BFCP, or a VNC connection  
Showing the content as part of the main video channel, where an endpoint cannot, for whatever reason,  
receive the content channel as an additional video channel. That is, the participant will see the content as a  
pane in the conference layout.  
Streaming the content channel to users' desktop machines as a pane in the conference view  
Streaming the content channel to users' desktop machines as a separate window (where markup and text  
chat can also be used)(*)  
Allowing graphical and textual "markup" of the content channel (*)  
Text chat between conference participants (*)  
- these features require the web conferencing feature key.  
The H.239 protocol allow the MCU to support an additional video stream to or from each connected endpoint.  
Therefore, there are potentially three media streams between each endpoint and the MCU: audio, main video and  
content video.  
SIP endpoints will always receive the content as part of the main video channel. That is, SIP endpoints will not receive  
the content channel as a separate video channel, but will see the content as a pane in the main video channel.  
The main video is the normal multi-pane conference view showing participants' video streams composed within the  
selected layout. The differences between the content channel video and the main video are:  
Each participant in a conference can normally select their own individual main video layout (e.g. a 2 x 2 grid  
of other participants, one large focused pane plus eight smaller panes) and they are free to change this layout  
as many times as desired while they are connected to the conference.  
By comparison the content channel video always shows just a single video stream, "full screen", and each  
viewing endpoint will see the same stream. The stream which constitutes the content channel can change any  
number of times during the conference, but there can be at most one contributing stream at any given  
moment.  
Each participant's main video stream is encoded independently; this means that each endpoint can be  
receiving its main video stream at a different bit rate, codec, or resolution to that being sent to other  
participants.  
However, there is a single content video stream per-conference: the MCU sends the same bit rate and  
resolution to all endpoints receiving content. The bit rate and resolution used is chosen to maximize the  
number of viewers - for instance the resolution might be reduced if a new endpoint joins the conference and  
its content receive capabilities are more limited than those of the other participants. Note that in conferences  
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that use encryption, the MCU can send encrypted and unencrypted content to different participants in the  
same conference (albeit with the same encryption key for every participant receiving encrypted content).  
The range of bit rates, resolutions and frame rates available to the MCU for sending the content channel via  
H.239 to H.323 video conferencing endpoints is potentially as wide as that for the main video channel.  
However, in general, the main video channel is used for motion video (i.e. high frame rate streams) and the  
content channel for less dynamic video such as an accompanying presentation - typically high resolution, low  
frame rate.  
However, the MCU allows flexibility in terms of nominating which of the available streams forms the  
content channel, as well as allowing control over which endpoints are permitted to start contributing  
content video.  
For the main video channel, a video conferencing endpoint would normally be both contributing (sending) a  
video stream to the MCU and receiving a video stream from it.  
However the content channel works differently in that an endpoint can either be sending content video or  
receiving content video, but not both. A given endpoint may switch between being the contributor and a  
viewer during the conference, but it will never be both simultaneously.  
For H.323 endpoints, depending on the specific endpoint and how it is configured, the content video stream may be  
displayed on a separate screen, or the endpoint may show the main video and the content video streams side by side  
on the same screen.  
Irrespective of its content receive capability, an endpoint may or may not be able to contribute the content channel -  
typically, for this to be possible it will either need a second camera or some other video input such as a VCR or  
"video in" connection.  
Some H.323 endpoints may have no support for the H.239 protocol and the MCU does not send the content channel  
video to SIP endpoints. However, it is still possible for such endpoints to display the content channel - the MCU is  
able to show the content channel within a normal view pane in the same way as it displays other conference  
participants. This ability is controlled by the unit-wide Display content in normal video channel setting (see Configuring  
content settings).  
As described above, a conference's content channel as sent to the set of receiving endpoints has a single source. There  
are several possible content channel sources:  
This is the most conventional content channel behavior - a H.323 conference participant opens a H.239  
channel to the MCU and contributes a video stream, such as that supplied by a second camera or an attached  
PC.  
Because there can be at most one content channel source, the H.323 endpoint needs to make a request to  
the MCU, and have that request accepted, before actual content channel contribution can start. If the  
conference already has an active content channel (for example, another endpoint is contributing H.239  
video), the new request will be rejected by the MCU - it will be necessary to wait for the active contributor  
to cease sending H.239 video before the new endpoint is able to start.  
BFCP (Binary Floor Control Protocol) is a protocol that allows for an additional video channel (known as the  
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content channel) alongside the main video channel in a video-conferencing call that uses SIP. A SIP  
conference participant opens a BFCP channel to the MCU and contributes a video stream, such as that  
supplied by a second camera or an attached PC.  
Because there can be at most one content channel source, the SIP endpoint needs to make a request to the  
MCU, and have that request accepted, before actual content channel contribution can start. If the  
conference already has an active content channel (for example, another endpoint is contributing content  
video), the new request will be rejected by the MCU - it will be necessary to wait for the active contributor  
to cease sending content video before the new endpoint is able to start. Note that the MCU does not send  
the content channel to SIP endpoints as a separate video channel, but can show the content channel within a  
normal view pane in the same way as it displays other conference participants. This ability is controlled by  
the unit-wide Display content in normal video channel setting (see Configuring content settings).  
A VNC connection is one where the MCU has made a connection to a remote device (normally a desktop  
PC) and is receiving a video stream from that device - this is typically used for including a slide-based  
presentation in a conference.  
By default, if a conference is configured with content channel support and a VNC "participant" is added to  
that conference, the MCU will attempt to use the VNC video as the content channel. This is normally the  
desired behavior; however, there are a couple of caveats:  
o
If there is a video conferencing endpoint actively contributing content video then it will not be  
possible to immediately switch over to using the VNC video instead - the switch over will occur  
when the participant closes its content channel.  
o
With more than one active VNC connection in a conference, the first will be used as the content  
channel source, and subsequent connections will be shown in main video layout panes, just as if the  
conference had no content channel facility. If the currently active VNC connection is either  
disconnected or its use as the content channel disabled, another VNC video stream will start to be  
used as the content channel.  
It is also possible for the MCU to use a endpoint's main video channel as the conference's content channel.  
This has the same caveats as the use of a VNC connection for the content channel, as described above.  
Whichever of the content channel sources mentioned above is active, the MCU provides the facility for users  
to add markup to the video channel. This markup consists of an additional video overlay on to which graphics  
may be drawn and text added - content channel viewers see the content channel source video plus this  
overlay. The overlay can be cleared later leaving the source video unaltered.  
At the unit-wide level, the MCU can be configured to disallow the use of conference content channels completely. If  
the content channel facility is enabled, the MCU can be separately configured not to allow textual or graphical  
markup of the content, and whether to make text chat visible to connected endpoints.  
You can choose to enable encryption on the MCU. When encryption is used, the content channel will be encrypted.  
For more information on these configuration parameters, see Configuring content settings and Configuring  
encryption settings.  
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Assuming that content is enabled on the MCU unit-wide, each scheduled conference can be independently configured  
to allow content channel operations or not. If enabled, this has an impact on the conference's port usage - if disabled,  
then all attempts by participants in that conference to open a content channel to the MCU will be unsuccessful.  
If the MCU is configured to allow encryption, each individual conference can be configured to either require  
encryption or to optionally use encryption. The MCU can send either encrypted or unencrypted content to different  
participants in a conference depending on the capabilities of those participants' endpoints.  
For more information on the conference configuration parameters relevant to the content channel, see Adding and  
updating conferences.  
Content contribution refers to the ability of video conferencing devices to contribute the content channel video for a  
conference via the mechanism of opening a separate video channel, distinct from its main video stream. Specifically,  
this section does not deal with the use of content by the MCU when sending content channels to viewing devices or  
the use of other protocols such as VNC to supply the content channel video for a conference.  
For a conference configured with content channel video enabled, each endpoint in that conference is either permitted  
or prohibited from being able to contribute content video. H.239 is the protocol used by H.323 video conferencing  
endpoints to supply or receive content channel video; BFCP is the protocol used by SIP video conferencing endpoints  
to supply content channel video. Other content channel source configurations, such as the use of a VNC connection,  
do not depend on any H.239 or BFCP contribution parameters.  
Remember that what is termed Content contribution is more precisely described as the ability to  
contributing  
content channel video via H.239/BFCP. The nature of the H.239 and BFCP protocols used between the MCU and  
endpoints is such that once an endpoint has successfully become the content source for a conference, the MCU is not  
then able to force that endpoint to stop contributing the content channel video.  
While an endpoint is supplying the content channel for a conference, it is considered to be holding the virtual content  
token for the conference - this token must be relinquished before either another endpoint can start contributing video  
via H.239 or BFCP or a content channel source such as VNC become active. This token is normally released via a  
specific endpoint operation (e.g. a "stop content " option) or by that endpoint leaving the conference.  
By default, participants' ability to contribute content video (technically, as above, to  
BFCP video) is determined by the per-conference Content contribution from endpoints setting (  
contributing H.239 or  
>
).  
The per-conference default Content contribution from endpoints setting can be overridden by individual endpoints'  
configuration. If such an endpoint's Content contribution setting is <use conference default> then the endpoint's ability to  
contribute content channel video will be determined initially from the conference setting. If the endpoint setting is  
<enabled> or <disabled> then this will override the conference setting and that endpoint will either always be  
prevented from using content, or always permitted (assuming the conference of which it is part is configured with  
content channel support). As well as being part of each endpoint's configuration, the Content contribution setting can  
also be specified when calling out to an endpoint by address.  
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Irrespective of per-conference or per-endpoint configuration parameters, if a conference is configured to allow  
content channel operations then it is possible to explicitly enable or disable individual conference participants' ability  
to use content via the web browser interface (assuming a user login with full conference control).  
To change the content contribution setting for an active conference participant via the web interface, first navigate to  
that participant's  
page (go to  
and click the conference you want and then click on the name of  
the participant whose settings you want to change). If the conference has content enabled and the endpoint in  
question has content capabilities, you should be able to use one of the following controls:  
allow participant to contribute content video  
do not allow participant to contribute content video  
If an endpoint's ability to contribute content video has been explicitly enabled or disabled via this mechanism, that  
enablement or disablement will take precedence over any current or future conference or participant configuration,  
even if the endpoint later moves to a different conference.  
In addition to supporting the H.239 and BFCP protocols by which endpoints in a conference can supply the content  
channel video, the MCU also allows a participant's main video channel to be used for the content stream. This is  
essentially what happens by default for VNC connections in a conference configured to allow content channel video.  
As detailed above, it is not possible to force an endpoint that has started to contribute content video to relinquish the  
virtual token that it holds. Thus, if an endpoint's main video channel is configured to be the content channel source,  
this will only take effect if no other endpoint is supplying the content channel video stream (whether by H.239,  
BFCP, or through use of its main video stream).  
To control the use of a participant's main video as the conference content channel source, these following controls are  
displayed on the per-conference participant list (next to the preview image of the video stream to which they relate):  
use this participant's main video stream as the content channel  
(this is set by default for VNC connections)  
stop using this participant's main video stream as the content channel  
(revert to more conventional content channel behavior such as H.239)  
If more than one participant's main video channel is configured to provide the content channel, then all but the active  
(normally, first) one will be marked with the status:  
You might also see this warning if there is more than one VNC connection in a conference, because, when  
establishing a new VNC connection, the MCU will automatically configure its main (in fact, sole) video channel to be  
used as the content channel source if possible. To choose between multiple potential main video channels as the  
content source for the conference, ensure that you use the disablement control:  
on all but the source you wish to use for this.  
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As well as the content stream (used for sending to H.323 endpoints), the MCU also generates a Codian proprietary  
format version of the content channel video which can be viewed in conjunction with PC-based video streaming. This  
ensures that, if desired, all participants and viewers for a conference are able to access all of its associated media.  
Content channel streaming also allows participants using H.323 video conferencing endpoints without H.239  
capability, or SIP endpoints to view a high resolution version of the content channel. Content channel streaming also  
provides some features not available via the H.239 protocol:  
"Markup" is the overlaying of graphics and text onto the content channel video; this could be used, for instance, to  
draw attention to a specific element of a presentation slide. Markup can only be performed through the content  
channel streaming interface, and is accomplished via the simple mechanism of clicking and dragging with the mouse,  
with extra controls for changing the drawing color or clearing the markup when its usefulness has passed.  
Content channel markup also has the following characteristics:  
All content streaming viewers have equal markup capabilities. This means that either all viewers are able to  
perform markup on the content channel video (or clear it), or all are unable to do so - it is not possible to  
restrict markup to just a subset of active viewers.  
The video markup, although it can only be edited by streaming viewers, will be seen by content channel  
streaming viewers, by participants connected via H.323 endpoints that are receiving the content channel,  
and by any participants that are viewing the content as part of their main video.  
Video markup is normally used as an overlay to content channel video as supplied by a H.239, BFCP, or  
VNC connection. However, for a conference with content channel operations enabled, it is also possible to  
form a content channel comprising just the markup applied to an otherwise blank video stream. This can be  
accomplished simply by starting to stream the conference's content channel and performing the usual  
markup operations on the (empty) content channel displayed. Adding markup to such a blank channel  
"activates" it, and will cause a video channel to be opened to those H.323 conference endpoints which have  
H.239 capabilities.  
The ability of content channel streaming viewers to perform markup is governed by the unit-wide Markup of content  
channel video setting on the  
page.  
In parallel with, though in many senses independently of, content channel streaming, the MCU also provides a  
mechanism for those streaming a conference's content channel to communicate with other conference participants via  
text messages. Beneath the window showing the content channel video, streaming viewers are able to type messages  
that will be sent to all other streaming viewers, as well as see messages that other users type.  
In order that users contributing text messages can be identified, each content streaming viewer has an associated user  
ID, and this ID is pre-pended to each message when it is sent out to other viewers' displays. If the content channel  
streaming has been initiated via the streaming-only interface, each user is required to supply a Sign-in name before  
streaming starts, and this sign-in is used as their text chat identifier. If streaming has been initiated via the Stream  
control on the MCU conference list, the user's web interface login ID will be used as their text chat identifier.  
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The text chat facility provided via web browser-based content streaming is two-way in that any content channel  
streaming viewer is able to both contribute text and see all messages typed by other viewers. Although there is no  
mechanism by which endpoints are able to contribute text chat messages, the MCU is able to display the most recent  
text messages within endpoints' main video channels. This is intended to be of use when a presenter is connected to  
an MCU conference via a video endpoint and wishes to field questions raised by (content channel) streaming viewers.  
In this situation, the text typed by content channel streaming viewers is overlaid on the normal, multi-pane,  
conference layout, though restricted to approximately the lowest 1/3 of the screen.  
For streaming viewers to have the option of contributing and/or reading text messages, the View content channel  
option must be selected. This option is one of the  
available to users when they select to  
stream a conference.  
The display of text chat in endpoints' views is governed by the unit-wide Content channel text chat option which is an  
setting on the page. The text chat facility itself, and display of typed text to all  
content channel streaming viewers' windows, cannot be disabled.  
Some of the above content channel features require the MCU to have been configured with the  
feature key. The following features are only available with the Web conferencing key:  
Streaming the content channel to users' desktop machines as a separate window (rather than as a pane in the  
conference view)  
Markup of content channel video  
Text chat  
If the MCU is operating in reserved mode, enabling content for a conference does not use a video port; instead,  
content uses one of the additional 'Streaming and content' ports provided by your MCU. A single 'Streaming and  
content' port is needed for all content channel operations, irrespective of how many viewers there are; for example, a  
conference involving five video endpoints (one of which is contributing a content stream and the other four viewing  
it) will require five video ports and one 'Streaming and content' port - Video ports to reserve should be set to 5, and  
Content channel video set to "Enabled" in this specific example.  
In reserved mode, a conference with content enabled will require a 'Streaming and content' port for content  
operations even if no current participants are actively making use of content.  
For more information about the number and types of ports provided by your MCU, refer to MCU port matrix.  
If the MCU is operating in unreserved mode, enabling content for a conference works in a similar way to streaming in  
that it will require a port to be allocated when content channel operations are first attempted for that conference. For  
instance, this could be when a participant opens a content channel or a user starts viewing the content channel via  
their web browser. When the port is no longer needed for the conference's content channel (e.g. when the last  
remaining participant disconnects) the port will be released for use by future participants or conferences.  
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The streaming of the content channel is performed using the port allocated for content rather than the port allocated  
for streaming. This means that it is possible to stream the content channel (for example, to use the video markup  
feature) for conferences which do not have streaming enabled. Enabling both streaming and content for a conference  
will mean that two additional ports will be required for that conference, over and above the video and audio-only  
ports used by endpoints participating in that conference.  
See port reservation for more information.  
All of the above-mentioned features, for instance content video streams between the MCU and video conferencing  
endpoints, markup of content channel video and text chat, are available for use with both scheduled and ad hoc  
conferences.  
However, whereas for scheduled conferences the availability of content is determined by a per-conference  
configuration setting, for ad hoc conferences it is only possible to enable or disable content on a device-wide basis.  
This is accomplished via the Content for ad hoc conferences option on the Content settings web page if this is  
"Enabled" then any ad hoc conference on the MCU may use content; if "Disabled" then none may do so.  
In software versions prior to 1.4(1), it was not possible to use content channel features (including the H.239 protocol  
between the MCU and H.323 video conferencing endpoints) with ad hoc conferences. It remains the case that ad hoc  
conferences are not permitted when operating in reserved mode.  
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You can control many conference features from the MCU web browser:  
Sending messages to all participants  
You can add a participant to a conference in two ways: either as a "one-off" participant in to an active conference now  
or by adding their endpoint to the conference configuration, in which case the endpoint will be called every time the  
conference occurs. Their endpoint must be pre-configured for you to be able to do this, see Adding pre-configured  
participants.  
To call an endpoint immediately you can either put in their endpoint details or select a pre-configured endpoint and  
call out. Their endpoint can be an H.323, SIP or VNC endpoint. Refer to the first three links below for details:  
Adding pre-configured participants  
Note that participants called by the MCU will have chairperson privileges. For more information about chairperson  
and guest privileges, refer to Adding a conference.  
To call a participant with an H.323 endpoint in to an active conference:  
1. Go to  
2. Click a Conference name and then click  
To add a new endpoint (one that you have not added as a configured endpoint):  
to display the Conference List.  
.
o
i.  
Select the  
radio button and do one of the following:  
.
For  
, enter the IP address, E.164 number, or H.323 alias of the  
participant's endpoint.  
For , enter the number configured on an H.323 gateway for the  
participant and select the from the drop down list. For more  
.
information about configuring H.323 gateways, refer to Adding and updating  
.
For  
, enter an H.323 gateway and E.164 number in the form <gateway  
address>!<E.164 number>. This allows to you make a call via a H.323 gateway  
that has not been pre-configured on the MCU.  
ii.  
iii.  
For information about other conference settings, refer to Configuring H.323 endpoints  
Click  
.
o
To invite an existing (configured) H.323 endpoint, scroll down to the Endpoints section, select the  
check box next to the endpoint name and click  
.
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To call a participant with a SIP endpoint in to an active conference:  
1. Go to to display the Conference List.  
2. Click a Conference name and then click  
To add an new endpoint (one that you have not added as a configured endpoint):  
.
o
i.  
Select the  
radio button and do one of the following:  
.
For  
, enter the IP address, or SIP URI of the participant's endpoint (in  
the format 1234@codian.com)  
.
For  
, enter the number registered with the SIP registrar and check  
(ensuring that you have configured a SIP registrar on the  
>
page)  
For information about other conference settings, refer to Configuring SIP endpoints  
Click  
ii.  
iii.  
.
o
To invite an existing (configured) SIP participant, scroll down to the Endpoints section, select the  
check box next to the SIP endpoint name and click  
.
To call a VNC endpoint in to an active conference:  
1. Go to  
to display the Conference List.  
2. Click a Conference name and then click  
.
o
To invite a new VNC endpoint:  
i.  
Enter the host name or IP address of the VNC host and the VNC server password for the  
computer you are adding.  
ii.  
Enable  
if you want the participant to be disconnected from the  
conference if another participant disconnects and only participants configured to be  
automatically disconnected remain in the conference.  
iii.  
Click  
.
o
To invite an existing (configured) VNC endpoint, scroll down to the Endpoints section, click next  
to the VNC endpoint name and click  
.
You can choose participants whose endpoints have been configured previously to be part of a scheduled conference.  
These participants will be automatically invited into the conference by the MCU every time the conference runs. This  
is useful if you regularly invite the same participants into a conference.  
The MCU will attempt to call pre-configured endpoints every minute for the first 5 minutes and then every 5  
minutes until 20 minutes into the conference, at which point it will stop trying.  
To add previously configured endpoints to a conference:  
1. Go to  
2. Click a Conference name and then click the  
3. Click the button. The pre-configured participants page will be displayed. This  
to display the Conference List.  
tab.  
page lists all the endpoints that have been configured on the MCU (see Configuring an H.323 endpoint and  
4. Select which endpoints you would like to add as pre-configured participants in this conference.  
5. Press  
.
6. Make any other changes you require to the conference configuration, then press  
. (If you  
do not press  
steps.)  
, you will lose the selections of configured endpoints made in the previous  
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You can select custom layouts to use for all conference participants. To use this option:  
1. Go to  
2. Click a Conference name and then click the  
.
tab.  
3. Click on the layout you want to use from those shown in the Available layouts. There are different numbers of  
panes and pane configurations to choose from.  
The chosen layout is displayed enlarged to the left in the Conference custom layout section of the page and the  
radio button is selected.  
4. If you want to select the participants who appear in a pane manually rather than letting the MCU make the  
most appropriate selection, click  
.
5. To have all participants see this layout when they join the conference click  
.
6. If you also want all participants to see this view now, click  
.
The following table explains the details that display.  
Whether a custom layout can be used for this  
participant.  
When you click a new layout from the Available  
layouts, is automatically chosen with the  
most recent layout selected.  
New participants joining this conference will view If a participant has chosen to use a custom  
the conference with this custom layout rather conference layout (see Customizing a participant's  
than one of the default views (see Customizing a layout display), their view will automatically  
participant's layout display).  
update and switch to the new view.  
To force all participants to use this layout, click  
.
Displays all the conference layouts that are  
available. Click a layout to select it and make it  
available.  
You can only select one custom layout at a time.  
To have more control over which participant appears in which pane, you can use the Pane placement function. Pane  
placement works on a per conference basis.  
Pane placement works on the selected custom layout in the  
views. The chosen custom layout is shown with the panes numbered. The largest (and therefore most important)  
panes have the lowest numbers. Because the largest number of panes in any custom layout is 20, there are twenty  
drop down lists, one per pane. If the number of panes in the chosen layout is less than this, a gray line separates the  
panes that are used from those that do not apply to this layout.  
The first time you open the pane placement page for a conference all the panes are set to <default>. The MCU  
decides which participant will appear in panes with this setting. See Understanding how participants display in layout  
views for more information.  
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For each pane you can select an alternative setting:  
<blank>: no participant appears in this pane  
<rolling>: this pane shows conference participants, automatically changing at the configured "Pane rolling  
interval" frequency from the  
page. All participants contributing video are shown in  
rolling panes except for any participants explicitly placed in other panes  
<loudest speaker>: the participant who is speaking the loudest at any time appears in this pane  
<content>: this pane is reserved for the content channel (see Ccontent channel video support). If the  
content channel is not used in this conference, this pane will be blank.  
<name>: the name of each pre-configured endpoint in this conference, and (if the conference is active) the  
names of all active participants whose endpoints were not pre-configured is displayed in the lists. If you  
select a specific participant (endpoint), that participant appears in this pane at all times.  
To use pane placement:  
1. Click  
.
2. For each pane that you want to control, select an entry from the drop down list.  
3. For panes that you no longer want to control individually, select <default>  
4. Click  
.
5. To return to the Custom layout page, click  
When you use pane placement, bear in mind that:  
Pane placement only applies to conference custom layouts. If they are disabled so is pane placement.  
You can mix panes set to <default> with panes that have other settings  
Any panes that you configure keep their setting even if you change the custom layout view. Therefore if you  
configure all the panes in the 20 pane layout and then move to one with only five panes, panes 1 to 5 will  
have the same settings as before. Panes 6 to 20 will also keep their settings, it is just that they are not used.  
Therefore if you subsequently move to a layout with say 10 panes, all ten panes have their settings pre-  
configured.  
This does mean that if you have participants who need to be seen at all times, you should configure them in  
the lower numbered panes  
You must set up pane placement for each conference that you want to use it with  
You can set up pane placement before a conference starts and configure pre-configured endpoints in to  
particular panes. However you can only configure active participants whose endpoints are not pre-  
configured when the conference is running  
Pane placement persists over conference repetitions. If you set pane placement once, the same placements  
are ready to be used when the conference next repeats  
If you select a particular participant for a pane and they are disconnected for any reason, that pane appears  
blank  
After you set up pane placement, you can still change the layout for individual participants - and they can  
change their layout using the far end camera controls unless you disable this for each participant individually.  
The left and right controls on a participant's far end camera control, used to select a focused participant,  
have no effect when pane placement is in use  
Potentially, when pane placement is in use, a participant may appear in two panes at the same time. This  
happens for example if a pane is configured to show a particular participant and another pane is configured to  
show the loudest speaker; each time that participant is the loudest speaker, he will appear in both panes.  
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There is a setting on the MCU's  
page to control this behavior called Loudest speaker  
pane placement behavior  
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You can display statistics about a conference and use the information to quickly see how many participants are  
currently in the conference.  
To access this option:  
1. Go to  
.
2. Click a Conference name and then click the  
tab.  
If the conference is active, statistics for that conference will be displayed. If the conference is completed only ―No  
longer active‖ will be displayed.  
Refer to the table below for information on interpreting this information.  
When the conference started.  
When the conference will complete. This will be the time at which the maximum duration of  
the conference will have elapsed. This setting displays as <permanent> if it has been  
configured to last forever.  
The duration of this conference.  
The status of a conference with respect to its H.323 gatekeeper and/or SIP registrations. The  
possible states are:  
This conference is not configured to be registered with a gatekeeper or SIP registrar;  
because of this, there is no applicable registration status to show.  
The conference has been registered successfully with the gatekeeper or SIP registrar  
and can be contacted using the number indicated.  
This conference is in the process of registering with the gatekeeper or SIP registrar.  
The conference is in the process of unregistering with the gatekeeper or SIP  
registrar. This might occur if:  
o
Gatekeeper registration has been turned off (either for that conference only  
or for the entire MCU)  
o
The configured gatekeeper has just been changed and the MCU is in the  
process of unregistering from the previous gatekeeper before registering its  
conferences with the new one.  
If the MCU fails to register a conference with the gatekeeper or SIP registrar, it  
enters these states temporarily before re-attempting the registration.  
This ID has been specifically configured to be registered with the gatekeeper or SIP  
registrar, but some other configuration has overridden this, causing the registration  
to not be attempted. This state might occur if either of the H.323 gatekeeper usage or  
ID registration for scheduled conferences options on the  
page is set  
to Disabled.  
The conference is configured to register with a gatekeeper or SIP registrar, but has  
not had a numeric identifier set.  
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The current number of contributing audio/video participants.  
The largest number of contributing audio/video participants who have been in the conference  
at the same time.  
The current number of contributing audio-only participants.  
The largest number of contributing audio-only participants who have been in the conference  
at the same time.  
The current number of streaming participants watching the conference.  
The largest number of streaming participants who have been watching the conference at the  
same time.  
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You can send messages to all participants in a conference simultaneously. To access this option:  
1. Go to  
.
2. Click a Conference name and then click the  
tab.  
This message appears overlaid on each participant's view, including participants viewing the conference via streaming.  
Enter the message to send to all conference  
participants.  
Messages must be fewer than 256 characters, but  
depending on the viewing screen, messages at the  
higher-end of this limit might not display  
properly. Therefore, consider limiting messages  
to approximately 180 characters. Messages longer  
than 256 characters will not be truncated; they  
will not display at all.  
You can disable this setting from  
The vertical position of the message on the  
conference display.  
Choose from the top, middle, or bottom of the  
conference display.  
How long the message appears on participants'  
video screens.  
The default setting is 30 seconds. To remove all  
messages before they time out, click  
.
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You can view detailed information about conference participants:  
Moving a participant  
The Participant list displays information about active and previous participants in the conference. To access this list,  
go to  
and click a Conference name. This page explains the information available in the participant list.  
Pre-configured participants  
Watching the conference  
Above the list of participants, certain information about the conference is displayed:  
: If the conference is being recorded on an IP VCR, this message will  
: Each conference may have either imposed limits on the maximum number of media ports it is  
appear.  
able to use, or a certain number of media ports reserved for its use. This section shows the video port and  
audio-only port reservation or limit.  
See the full description of Port reservation for additional information.  
: Whether streaming is in use or not for this conference.  
: Whether the content channel is in use or not for this conference.  
: If you have the encryption feature key enabled, the encryption status of the conference will be  
shown, which will either be not required or required.  
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A locked conference is one where new participants cannot dial in and you cannot start to stream the conference.  
Existing participants and streaming viewers will maintain their connection to the conference. If a conference is  
locked, an icon will indicate this on the auto attendant. The auto attendant will also display the text: 'This conference  
is locked'.  
Note that participants that are pre-configured via the API will be able to dial in to the conference even if it is locked.  
This allows conferences to be restricted to specific participants (known as whitelisting).  
Admin users and the conference owner can lock and unlock a conference. The conference will be automatically  
unlocked by the MCU when the final participant leaves.  
When a conference is locked, admin users and the conference owner will still be able to connect new endpoints and  
disconnect participants.  
To lock a conference:  
1. Go to  
List displays.  
2. Click the  
and click on the name of the conference you want to lock. The Conference's Participant  
button in the top right-hand corner of the page.  
Refer to the table below for details about the active participant list, which you can modify in the following ways:  
You can end the conference, forcing all participants (including unicast streaming viewers) to be dropped, by  
clicking  
.
For conferences that are "scheduled" rather than "ad hoc", ending the conference in this way causes any  
configured repetition to be cancelled. The ended conference would move from the "Scheduled conferences"  
list to the "Completed conferences" list. The configured duration of a completed conference reflects the  
actual duration of the conference rather than its original configured duration. For example, if a conference  
was scheduled to run from 09:00 until 10:00 (one hour) and the conference ended at 09:25, the configured  
duration would be changed to 25 minutes.  
You can add a new H.323 or SIP video conferencing endpoint to the conference (either creating a new  
endpoint or by choosing an existing one) by clicking  
You can add a new VNC endpoint to the conference (either by creating a new endpoint or by choosing an  
existing one) by clicking . See Adding participants.  
Indicates whether the participant's endpoint is an  
H.323, SIP, or VNC endpoint.  
Displays the name of the endpoint.  
The following may also be displayed:  
User names only display if the participant list is  
being viewed by an administrator, because only  
administrators have access to the configured user  
database.  
If the participant has been resolved to a particular  
configured user (for instance by matching the  
participant's E.164 phone number against a  
configured value), then the appropriate user id  
will be shown here.  
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Configured endpoint names only display if the  
participant list is being viewed by a user whose  
privilege level is administrator or conference creation  
and full control; only users with these privilege  
levels have access to the configured endpoint  
database.  
This indicates that this participant corresponds to  
a pre-defined endpoint. The <name> shown is  
the endpoint's configured name.  
When you make a participant "important", it sets  
this participant as the focused participant. For  
example, this participant is considered the  
Makes participant important  
Makes participant unimportant  
loudest participant even if they are not speaking.  
Only one participant can be identified as  
"important", and no participant is set to  
"important" by default.  
This option affects the layout views for the  
conference and individual participants. See  
Customizing layout views.  
If the content channel is made "important", one  
participant can still be important. On endpoints  
that support content, the content channel will be  
displayed in the content channel window and the  
important participant will be given the focus in  
the main video window. On endpoints that do  
not support content, the important participant  
will be ignored as the content channel will be  
given the focus.  
The presence of these controls is controlled by  
Prevents other participants from hearing  
this participant (mute).  
the  
setting on the  
page (refer to  
Allows other participants to hear this  
participant's audio (stop muting).  
Prevents others from seeing this  
participant's video contribution (mute).  
Allows others to see this participant's  
video contribution (stop muting).  
You can configure the MCU to require  
confirmation when someone attempts to  
disconnect an individual participant from a  
conference. This setting is on the  
page.  
Disconnects a participant from the  
conference.  
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Displays the time at which a participant  
connected to the conference. If a participant is  
If this column is selected as the sorting field, the  
listing is ordered according to when the  
not yet fully connected (for example, if the MCU participants connected to the conference.  
has called a participant but it has not yet  
answered), then that is indicated here. The  
resolution of the participant's video stream is also  
displayed.  
When ClearVision is enabled on the  
page, the original and enhanced  
video resolutions are shown in the "Rx:" line; the  
original resolution is displayed in a highlighted  
The following additional indications may also be form and the enhanced resolution is shown when  
displayed:  
the user's mouse pointer is moved to this  
highlighted resolution.  
Indicates that the conference is being recorded.  
Next to the encryption indication is the AES  
check code. This can be used in combination with  
information displayed by some endpoints to  
check that the encryption is secure.  
Indicates that all media streams in both directions  
(to and from the endpoint and the MCU) are  
encrypted.  
Indicates that all media streams received from this  
participant are encrypted.  
Indicates that all media streams sent to this  
participant are encrypted.  
See Adding pre-configured participants for  
additional information on adding endpoints to  
conferences in this way.  
This indicates that this participant is in the  
conference because of a pre-configured endpoint.  
These messages indicate that the MCU has not  
opened a media channel to a participant's  
endpoint because it has no capability to receive  
that type of channel. For example, if the endpoint  
is a simple telephone, you might expect to see  
"No video capabilities" shown here.  
This is most likely to occur if you have disabled  
one or more codecs in the "Audio codecs from  
MCU" or "Video codecs from MCU"  
configuration on the Advanced conference  
settings web page.  
These messages indicate that the remote endpoint  
had declared media capabilities, but the MCU was  
not permitted to open a channel that the endpoint  
was prepared to receive.  
This could occur if, for instance, the far end's  
advertised receive video sizes were all 4CIF (704  
x 576 pixels) or above, and the MCU was set to  
not transmit above CIF (352 x 288 pixels).  
These messages indicate that the remote endpoint  
had declared media capabilities including codecs  
that the MCU was permitted to send, but that the  
MCU was unable to transmit the specific formats  
declared.  
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Indicates that the MCU was unable to open a  
media channel to the endpoint because the only  
possible channels it would be able to open were  
invalid due to a symmetry clash. This clash occurs  
when the remote endpoint declared that it is only  
able to receive certain types of media if it is also  
sending the same format, and the format in  
question is one that the MCU is able to send but  
not receive.  
These messages occur if a channel was unable to  
be opened solely because doing so would have  
exceeded the port limit. This limit may be a per-  
conference restriction or, for those conferences  
which impose no such limit, it could be that all of  
the MCU's available ports were in use.  
Indicates that the MCU is unable to receive the  
media format that the endpoint is trying to  
transmit.  
If the MCU has received information that the  
endpoint has been muted at the far end, this will  
be indicated in the Rx row as "muted remotely".  
These status rows show details of the audio and  
(main) video streams being sent to or received  
from the endpoint.  
Tx refers to media streams sent by the MCU, and  
Rx means media streams being received by the  
MCU.  
No Content tx status will be shown if the  
conference does not have content channel video  
enabled, or if the endpoint has no content  
capabilities.  
This row (if present) shows one of two things: the  
characteristics of the content video channel being  
sent by the MCU to a participant, or the reason  
why no such stream is currently being  
transmitted. The status values that can be shown  
here are:  
You may change whether the MCU is prepared to  
send the conference content channel stream to an  
endpoint using content using the enable or disable  
control here. If sending of content video to an  
endpoint is currently not allowed, you will see  
the enable option, otherwise you will see the  
disable option.  
The MCU is able to send content video to the  
participant but is not currently doing so. This is  
normally because there is no active content  
channel video source for the conference. This  
status will also be shown for a participant which is  
the content channel video source and is also  
capable of receiving the currently active content  
video stream.  
For more information about using content, refer  
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Content is enabled for this conference, but this  
participant is not allowed to receive it. To enable  
content for this participant, configure the Content  
video receive setting for this participant's endpoint  
the enable control for an active call.  
There is a unit-wide setting that determines  
which video codec is used by the MCU for  
outgoing content channels. The Outgoing content  
video codec is on the  
page.  
This message means that the endpoint is able to  
receive content video, but not using the same  
codec as the MCU is configured to transmit.  
For each conference, the MCU uses a single video  
stream for all outgoing content connections to  
endpoints. This entails considering all endpoints'  
receive capabilities and deciding which resolution  
and bit rate to send in order to maximize the  
number of content channel viewers. These  
messages mean that the MCU has been unable to  
include this endpoint in the set of content viewers  
because of its limitations with regard to format  
(video resolution) or bit rate. Note that it is  
possible to configure a lower limit on the  
bandwidth of the shared content video encoding  
which will cause a bit rate mismatch where an  
endpoint is only able to receive a low bit rate  
The MCU supports only presentation mode for its  
content channels; specifically, H.239 live mode is  
not supported. This status message indicates that  
the endpoint is content-capable but does not  
support presentation mode.  
The MCU is unable to send encrypted content  
video to this participant.  
The MCU has detected that the content link to  
this endpoint is experiencing problems, and has  
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stopped sending video keyframes in response to  
Fast Update Requests (FURs) to avoid degrading  
the content video sent to other conference  
participants. The MCU will only enter this state if  
the Video fast update request filtering setting is  
The associated participant is currently supplying  
the conference's content channel video.  
Use of this participant's main video source as the  
content (content channel) source has failed. This  
is normally because there is already a source for  
the content channel; either another participant's  
main video channel which has been configured in  
the same way (VNC participants are set up this  
way by default) or a content video channel  
contributed by a connected endpoint.  
Click  
to open the Participant statistics page  
This message appears if packet loss is detected  
between the MCU and the endpoint.  
and display details about the connection, for  
example the packet errors. See Displaying  
For more information, refer to H.243 floor and  
This endpoint has requested and been granted the  
chair.  
For more information, refer to H.243 floor and  
The endpoint has requested and been granted the  
floor and its media is being broadcast to all  
endpoints in the conference.  
This situation can occur when an endpoint  
requested the floor, was granted the floor, and  
was then moved to another conference where  
there was already an active floor participant.  
This endpoint believes it has been granted the  
floor, but its media is not being shown to all  
endpoints in the conference.  
For more information, refer to H.243 floor and  
This situation can occur if another endpoint,  
while chair, has issued H.243 commands to make  
that endpoint the floor.  
This endpoint's media is being broadcast to all  
endpoints in the conference, although it did not  
request the floor itself.  
For more information, refer to H.243 floor and  
Indicates that this connection is a cascade link to  
or from another conference.  
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Displays a sample still video capture of the  
participant.  
Click the picture to update it.  
Note that conferences that are configured to  
require encryption do not show previews. Also  
note that previews can be disabled on the  
information on H.239 and BFCP.  
These controls are only available if the conference  
is configured with content enabled, and if the  
participant is contributing a main video channel.  
This control causes the MCU to  
attempt to use the participant's main  
video channel as the conference's  
content channel source. This will not  
be possible if the conference already  
has an active content channel source  
(either an endpoint's content video  
channel or another participant's main  
video activated via this control).  
This control causes the MCU to stop  
attempting to use the participant's  
main video channel as the conference's  
content channel source. It is necessary  
to use this control to switch to using a  
different endpoint's primary video  
channel or to enable content video  
contribution from endpoints.  
Although you may use the controls described above to manage one participant at a time, for example to mute that  
participant's audio, or to make them important, you may wish to manage all participants at once. The all-participant  
controls permit you to do this. Note that you may continue to use the per-participant controls in conjunction with  
the all-participant controls. Refer to the table below for details of the controls available:  
Makes all participants unimportant  
If no participants are currently important, then  
this control will be unavailable.  
This stops all audio in the conference  
(mute).  
If no participants are currently muted, the stop  
muting controls will be unavailable. If all  
participants are currently muted, the mute  
controls will be unavailable.  
Allows all participants to hear the  
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audio in the conference (stop muting). The presence of these controls is controlled by  
the  
setting on the  
page (refer to  
Prevents others from seeing all  
participants' video contribution  
(mute).  
Allows others to see all participants'  
video contribution (stop muting).  
Disconnects all participants from the  
conference.  
If this conference was created ad hoc, then  
disconnecting all the participants will terminate  
the conference as well.  
Selects voice-switched view for all  
participants (see Customizing a  
If all participants are watching the voice-switched  
view, then this control will be unavailable.  
Selects full screen view for all  
participants.  
Displays the layout selection panel  
from which you can select a layout  
view that all current participants will  
see. This panel offers the same choices  
as going to  
Prevents participants from changing  
their own view layout from their  
endpoint.  
If no participants may control their own view  
layout, the prevent control will be unavailable. If  
all participants may control their own layout, the  
allow control will be unavailable.  
Allows participants to change their  
own view layout from their endpoint.  
Refer to the table below to get details about the previous participant list. To erase this list, click  
.
Indicates whether the participant is an H.323,  
SIP, or VNC endpoint.  
Displays the name of the participant (endpoint).  
A previous participant can only be re-connected  
to a conference if their endpoint is a pre-  
Re-connects a participant to the  
conference.  
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configured endpoint.  
Note that if the original call to the conference was  
from the endpoint rather than the endpoint being  
invited by the MCU, then for the MCU to  
recognize it, that endpoint must be configured  
with Call-in match parameters. If the ** ERROR **  
did not recognize that the call was from a pre-  
configured endpoint then the re-connect control  
will not be available.  
For more information about configuring  
endpoints on the MCU refer to Configuring  
Displays the time at which a participant  
disconnected from the conference and who  
initiated the disconnect.  
Refer to the table below to get details about pre-configured endpoints.  
Indicates whether the participant is an H.323,  
SIP, or VNC endpoint.  
Displays the name of the endpoint.  
Displays the connection status of the pre-  
configured participant.  
This field shows which participants have  
connected, which have disconnected, and reasons  
for failure if a participant has failed to connect to  
the conference.  
You may wish to inform participants about conference details such as start time, and so on. Click the  
icon to display further details about a conference. This information may be copied to the clipboard for  
convenience.  
Click this icon to watch the conference. This is exactly the same as clicking the  
link in the Conference list.  
Both take you to the conference streaming page. See Using streaming to view conferences for more information.  
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Every person viewing a conference (whether they are contributing video of their own or using streaming to watch  
other participants) sees a conference layout view. This view divides the video screen into a collection of panes with  
participants' video streams displayed in those panes. You can customize this view by choosing this option:  
1. Go to  
.
2. Click a Conference name and then click on a participant's name.  
3. Click the  
tab.  
Displays static sample of video screen in the Click on the image to refresh the picture  
currently selected layout.  
Adds a border thickness to display around the If the image is displaying off the edges of the  
video image.  
participant's screen, add a border until the  
image displays properly.  
Give prominence to one participant over the The number of contributing conference  
others.  
participants determines the size of the large  
pane.  
Displays a single participant.  
Displays the four most active participants  
without seeing them scaled down to a small  
size if there are lots of other participants.  
Used when there are five or more video  
participants.  
Gives equal prominence to up to 20  
conference contributors, and is useful for a  
"roll call" of active participants.  
The MCU automatically changes the layout to  
the 3 x 3 arrangement, and will continue to  
use this layout for up to 9 participants. With  
10 or more participants, the 4 x 4 view is  
used, and with 17 or more participants the 5 x  
4 view will be used. The MCU will then  
continue to use this layout even if there are  
more than 20 participants.  
Gives prominence to two participants in the This view is useful for observing a dialog  
center of the view while showing smaller between two participants or for viewing slides  
versions of other participants' video streams and a presenter.  
above and below.  
Click  
to choose or create a custom layout See Customizing layout views.  
to be used by any participant.  
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Click  
to choose a pre-configured custom See Selecting a custom participant layout.  
layout for this participant.  
Prevents this participant from changing their A participant can still change their layout view  
own conference layout using the far-end  
camera controls on their video endpoint.  
using the web interface.  
Allows this participant to control their own  
conference view.  
Send "normal" format video to this participant The available options for the resolution of  
- this means that the video is intended to be  
displayed on a screen whose dimensions  
(width and height) are in the ratio 4:3.  
transmitted video are controlled by the  
setting which  
can be configured for the whole unit on the  
page or per  
Send "widescreen" format video to this  
participant - this means that the video is  
intended to be displayed on a screen whose  
dimensions (width and height) are in the ratio  
16:9.  
configured endpoint (refer to Configuring an  
Do not allow this participant to start  
contributing content channel video.  
For more information, see Content per-  
participant parameters.  
Allow this participant to start contributing  
content channel video.  
Indicates which participant appears in the  
largest pane.  
Depending on the types of participant in the  
conference (i.e. content channel, endpoint,  
audio-only participant), you can select from  
these options:  
: the loudest  
participant will given the largest  
pane in the conference (the default  
setting)  
: the content  
channel will be given the largest pane  
in the conference  
: the participant  
that you select will be given the  
largest pane in the conference  
This setting will be overridden if a participant  
is identified as "important" on the Conference  
Participants List (see Viewing the conference  
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You can control the viewing angle, zoom, and focus of the camera on a participant's video endpoint. You can  
customize this view by choosing this option:  
1. Go to  
2. Click a Conference name and then click on a participant's name.  
3. Click the tab.  
.
Click on one of the directional arrows to change Not all endpoints will respond to these controls.  
the view direction of the camera.  
In particular, endpoints with fixed cameras such  
as most webcams.  
Click on one of the magnifying options to zoom Not all endpoints will respond to the zoom  
the view in or out.  
controls, possibly including those that do respond  
to the Movement controls  
Click on one of the adjustment options to  
improve the clarity of the image.  
Not all endpoints will respond to the focus  
controls, possibly including those that do respond  
to the Movement controls  
You may not want a participant to be visible in a conference, for example if they are only supervising, but not  
contributing. The MCU allows this. Refer to the table below for details of the controls available:  
Prevents others from seeing this participant's  
video in conference views (mute).  
This setting applies only to conference views. The  
participant's video will still appear in the  
conference participant list (see Viewing  
attendant if a conference is not PIN-protected  
Allows others to see this participant's video in  
conference views (stop muting)  
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In general, the audio settings are for advanced troubleshooting. You can view these settings by selecting this option:  
1. Go to  
2. Click a Conference name and then click on a participant's name.  
3. Click the tab.  
.
These settings can help you resolve audio problems in conferences. For example:  
Waveforms display a snapshot of the audio waveform received from the participant's endpoint. If the  
participant is silent or speaking very quietly, the preview displays a horizontal green line. If the participant is  
speaking, the line is wavy.  
: use this setting if participants are too loud or too quiet. For example, if a participant is shouting  
on the remote end, but is barely audible to others in the conference.  
: a volume control which raises the decibel level by the specified amount. Enter a positive  
value to raise the volume of the participant and a negative value to reduce it.  
: a control to prevent DTMF tones being transmitted to other participants.  
The MCU will still detect and act on the DTMF tones; this control prevents the tones from being audible to  
participants.  
You may mute a participant's audio. Refer to the table below for details of the controls available.  
Prevents others from hearing this participant  
(mute).  
Allows others to hear this participant's audio (stop  
muting).  
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You can add a custom layout to the choice of layouts available for this participant. You can customize this view by  
choosing this option:  
1. Go to  
2. Click a Conference name and then click on a participant's name.  
3. Click the tab.  
.
Indicates whether a custom layout can be used for this When you click a new layout from the Available  
participant. layouts, is automatically chosen with the  
most recent layout selected.  
Displays all pre-configured layouts that are available to You can only select one custom layout per  
the participant. Click a layout to select it and make it participant.  
available for the participant.  
These layouts are designed to be suitable for all video conferencing situations:  
These layouts are designed to be suitable for displaying composed views of standard (4:3) video streams on  
widescreen (16:9) displays:  
Note that the layouts depicted with slightly darker shading for the 'picture in picture' participants indicate those  
layouts where the non-focused participants are slightly transparent and the focused participant can be seen 'through'  
the non-focused participants. These layouts are:  
and  
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You can view statistics about the video and audio streams between individual participants (endpoints) and the MCU  
by choosing this option:  
1. Go to  
2. Click a Conference name and then click on a participant's name.  
3. Click the tab.  
.
If the participant is participating in the conference using audio only, the values for the video settings are not  
populated.  
Media statistics provide detailed information about the actual voice and video streams (Realtime Transport Protocol  
(RTP) packets).  
When examining media statistics for a conference's streaming viewers, there are many fewer applicable values and so  
a different, more limited, set of information is displayed. In this case, the MCU shows how many streams of each  
outgoing audio and video format are being transmitted.  
Refer to the table below for additional information.  
The audio codec in use, along with the current If the MCU has received information that an  
packet size (in milliseconds) if known.  
endpoint has been muted at the far end, this  
will be indicated here.  
The IP address and port from which the media  
is originating.  
Whether or not encryption is being used on the This field will only appear if the encryption  
audio receive stream by this endpoint. feature key is present on the MCU.  
The apparent variation in arrival time from that You should expect to see small values for this  
expected for the media packets (in  
milliseconds). The current jitter buffer also  
displays in parentheses.  
setting. Consistently large numbers typically  
imply potential network problems.  
The jitter buffer shows the current playout  
delay added to the media to accommodate the  
packet arrival jitter. Large jitter values indicate  
a longer buffer.  
Represents the audio volume originating from  
the endpoint.  
The number of audio packets destined for the  
MCU from this endpoint.  
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The number of packet errors, including  
You should expect to see small values for this  
sequence errors, and packets of the wrong type. setting. Consistently large numbers typically  
imply potential network problems.  
Frame errors, as A/B where A is the number of A frame is a unit of audio, the size of which is  
frame errors, and B is the total number of  
dependent on codec.  
frames received.  
You should expect to see small values for this  
setting. Consistently large numbers typically  
imply potential network problems.  
If the time stamps or marker bits (or both) are This field is not displayed when there is no  
detected to be unreliable in the incoming video problem with the time stamps and marker bits.  
stream, information will be displayed here.  
Where there is a problem the following text is  
displayed: "Media timestamps unreliable",  
"Media marker bits unreliable", or both if both  
conditions detected.  
The audio codec being sent from the MCU to  
the endpoint, along with the chosen packet size  
in milliseconds.  
The IP address and port to which the media is  
being sent.  
Whether or not encryption is being used on the This field will only appear if the encryption key  
audio transmit stream by this endpoint.  
is present on the MCU.  
A count of the number of packets that have  
been sent from the MCU to the endpoint.  
The codec in use and the size of the picture that  
the MCU is receiving from the specific  
participant. If the picture is a standard size (for  
example, CIF, QCIF, 4CIF, SIF) then this name  
is shown in parentheses afterwards.  
If ClearVision is enabled on the  
page, and if it is in use on this  
video stream, then the original and enhanced  
resolutions are both displayed here.  
The IP address and port (<IP address>:<port>)  
of the device from which video is being sent  
Whether or not encryption is being used on the This field will only appear if the encryption key  
video receive stream from this endpoint.  
is present on the MCU.  
The negotiated bit rate available for the  
endpoint to send video in.  
This value represents the maximum amount of  
video traffic that the remote endpoint will send  
to the MCU. It may send less data than this (if it  
does not need to use the full channel bit rate or  
the MCU has requested a lower rate), but it  
should not send more.  
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The bit rate (in bits per second) that the MCU This value might be less than the Channel bit rate  
has requested that the remote endpoint sends. if:  
The most-recently measured actual bit rate  
displays in parentheses.  
the MCU detects that the network  
path to the remote endpoint has  
insufficient capacity to maintain a  
higher traffic rate  
that endpoint's video stream's position  
in the active conference compositions  
does not require it  
it has been necessary to reduce the  
video bit rate because of the overall  
call bit rate; the audio bit rate plus the  
video bit rate should not exceed the  
call bit rate  
For example, if all participants in the  
conference were watching a single participant at  
full screen, no other participants' video streams  
would be needed at all. So the MCU would  
request that those streams were sent at a low  
bit rate in order to avoid needless use of  
network bandwidth.  
If the receive bit rate has been limited to below  
the maximum channel bit rate, the reason for  
this limitation can be seen by moving over the  
icon.  
Represents the variation in video packet at  
arrival time at the MCU.  
The number of video packets destined for the  
MCU from this endpoint  
Video packet-level errors such as sequence  
discontinuities, incorrect RTP details, and so  
on. This is not the same as packets where the  
content (the actual video data) is somehow in  
error.  
This value does not represent packets in which  
the actual video data in the packets is in error.  
The frame rate of the video stream currently  
being received from the endpoint.  
The number of frames with errors versus the  
total number of video frames received.  
The codec, size and type of video being sent  
from the MCU to the endpoint.  
The IP address and port of the device to which  
the MCU is sending video.  
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Whether or not encryption is being used on the This field will only appear if the encryption key  
video transmit stream to this endpoint.  
is present on the MCU.  
The negotiated available bandwidth for the  
MCU to send video to the endpoint in.  
The bit rate the MCU is attempting to send at The Transmit bit rate value might be less than the  
this moment, which may be less than the  
channel bit rate which is an effective maximum.  
The actual bit rate, which is simply the  
measured rate of video data leaving the MCU,  
displays in parentheses.  
Channel bit rate if :  
the remote endpoint receiving the  
video stream from the MCU has sent  
flow control commands to reduce the  
bit rate  
it has been necessary to reduce the  
primary video bit rate to allow  
sufficient bandwidth for a content  
video stream  
If the transmit bit rate has been limited to  
below the maximum channel bit rate, the  
reason for this limitation can be seen by moving  
over the  
icon.  
The number of video packets sent from the  
MCU to this endpoint.  
The frame rate of the video stream currently  
being sent to the endpoint.  
A number that represents the tradeoff between A smaller number implies that the MCU  
video quality and frame rate.  
prioritizes sending quality video at the expense  
of a lower frame rate. A larger number implies  
that the MCU is prepared to send lower quality  
video at a higher frame rate.  
Control statistics provide information about the control channels that are established in order that the endpoints can  
exchange information about the voice and video streams (Real Time Control Protocol (RTCP) packets). Refer to the  
table below for additional information.  
The IP address and port to which RTCP (Real  
Time Control Protocol) packets are being  
received for the audio and video streams  
A count of the number of "receiver report" type A single RTCP packet may contain more than one  
RTCP packets seen by the MCU.  
report of more than one type. These are generally  
sent by any device receiving RTP (Real Time  
Protocol) media from the network and are used  
for auditing bandwidth, errors, and so on by the  
MCU.  
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Media packet loss reported by receiver reports  
sent to the MCU by the far end.  
A count of the number of "sender report" type  
RTCP packets received by the MCU.  
These are typically sent by any device that is  
sending RTP media.  
A count of the number of reports seen by the  
MCU that are neither sender nor receiver  
reports.  
The IP address and port to which the MCU is  
sending RTCP packets about this stream.  
The number of packets sent.  
The IP address and port to which RTCP (Real  
Time Control Protocol) packets are being sent for  
the audio and video streams.  
A count of the number of "receiver report" type A single RTCP packet may contain more than one  
RTCP packets seen by the MCU.  
report of more than one type. These are generally  
sent by any device receiving RTP (Real Time  
Protocol) media from the network and are used  
for auditing bandwidth, errors, and so on by the  
MCU.  
A count of the reported packet loss on the control  
channel.  
A count of the number of "sender report" type  
RTCP packets sent by the MCU.  
These are typically sent by any device that is  
sending RTP media.  
A count of the number of reports seen by the  
MCU that are neither sender nor receiver  
reports.  
The IP address and port to which the MCU is  
sending RTCP packets about this stream.  
The number of packets sent.  
The number of fast update requests sent and  
received.  
The number of flow control messages sent and  
received.  
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You can send a short text message to a specific participant currently in the conference by choosing:  
1. Go to  
2. Click a Conference name and then click on a participant's name.  
3. Click the tab.  
.
This message appears overlaid on the participant's view, even if the participant is viewing the conference via  
streaming.  
Enter the message to send to this participant.  
Messages must be fewer than 256 characters, but  
depending on the viewing screen, messages at the  
higher-end of this limit might not display  
properly. So, consider limiting messages to about  
180 characters. Messages longer than 256  
characters will not be truncated; they will not  
display at all.  
You can disable this setting from  
The vertical position of the message on the  
conference display.  
Choose from the top, middle, or bottom of the  
conference display.  
Indicates how long the message appears on the  
endpoint's video screen.  
The default setting is 30 seconds. To remove a  
message before it times out, click  
.
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You can view diagnostics for an individual participant's connection to the MCU by choosing this option:  
1. Go to  
2. Click a conference name and then click on a participant's name.  
3. Click the tab.  
.
This page shows various low-level details pertaining to the endpoint's communication with the MCU. You are not  
likely to need to use any of the information on this page except when troubleshooting specific issues under the  
guidance of technical support.  
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You can move participants between conferences. Participants can be moved to any conference, but although  
participants can be moved from auto attendants they cannot be moved to them.  
To move a participant:  
1. Go to  
>
.
2. Click and drag the name of the participant to the required destination conference.  
Note that participants dragged and dropped into a conference on the web interface will be chairperson participants.  
(For more information about chairperson and guest participants, refer to Adding and updating conferences.)  
To move multiple participants:  
1. Go to  
>
.
2. Check the tick boxes for every participant you want to move and drag them to the required destination  
conference.  
To disconnect a participant from a conference:  
1. Go to  
>
.
2. Click and drag the name of the participant in to  
area at the bottom of that page.  
Note that dragging and dropping a participant in to the  
area simply disconnects the participant  
from the conference. It does not remove them from a scheduled conference. That is, when the conference next runs  
that participant will be called if their endpoint is a pre-configured endpoint for that conference.  
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The Codian MCU allows you to configure auto attendants on it, which allows users to more easily join conferences.  
Adding a custom banner  
You can display an overview of the configured auto attendants on the MCU:  
1. Go to  
.
2. Click the  
tab.  
The name of the auto attendant  
The number that you can dial to connect to the  
auto attendant  
The status of an auto attendant with respect to its For tips on configuring gatekeepers, see  
gatekeeper registration. The possible states are: Gatekeeper settings.  
This auto attendant is not configured to  
be registered with the gatekeeper;  
because of this, there is no applicable  
registration status to show.  
This auto attendant is in the process of  
registering with the gatekeeper.  
The auto attendant is in the process of  
unregistering with the gatekeeper. This  
might occur if:  
o
Gatekeeper registration has  
been turned off (either for that  
auto attendant only or for the  
entire MCU)  
o
The configured gatekeeper has  
just been changed and the MCU  
is in the process of  
unregistering from the previous  
gatekeeper before registering  
its auto attendants with the new  
one.  
/
If the MCU fails to register an auto  
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attendant with the gatekeeper, it enters  
these states temporarily before re-  
attempting the registration.  
The auto attendant has been registered  
successfully with the gatekeeper and can  
be contacted using the number  
indicated.  
The status of an auto attendant with respect to its For tips on configuring SIP, see SIP settings.  
SIP registration. The possible states are:  
This auto attendant is not configured to  
be registered with the SIP registrar;  
because of this, there is no applicable  
registration status to show.  
This auto attendant is in the process of  
registering with the SIP registrar.  
The auto attendant is in the process of  
unregistering with the SIP registrar. This  
might occur if:  
o
SIP registration has been turned  
off (either for that auto  
attendant only or for the entire  
MCU)  
o
The configured SIP registrar has  
just been changed and the MCU  
is in the process of  
unregistering from the previous  
SIP registrar before registering  
its auto attendants with the new  
one.  
/
If the MCU fails to register an auto  
attendant with the SIP registrar, it enters  
these states temporarily before re-  
attempting the registration.  
The auto attendant has been registered  
successfully with the SIP registrar and  
can be contacted using the number  
indicated.  
Whether a PIN has been configured to restrict  
access to the auto attendant  
The total number of calls received by the auto  
attendant since the last restart  
A thumbnail of the custom banner, if one has  
been specified  
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Auto attendants simplify the way participants can join conferences. By calling an auto attendant using their video  
endpoint, a participant can choose from menu options and join or start conferences. No gateway or gatekeeper is  
required. (The auto attendant is configured on the MCU.)  
To add an auto attendant:  
1. Go to  
2. Click the  
3. Click  
.
tab.  
.
4. Refer to the table below for the most appropriate settings for the auto attendant.  
5. After entering the settings, click  
.
To update an existing auto attendant:  
1. Go to  
2. Click the  
.
tab.  
3. Click the name of an auto attendant.  
4. Refer to the table below for the settings to change for this auto attendant.  
5. After updating the settings, click  
.
The name of the auto attendant.  
An optional title to be shown at the top of the  
screen when an endpoint calls in to this auto  
attendant.  
The number with which to register the auto  
attendant on the gatekeeper and/or SIP registrar. details.  
Check  
if you want the Numeric Note that for SIP, you must configure the ID with  
ID registered with the H.323 gatekeeper; check the SIP registrar for the MCU to be able to  
if you want the Numeric ID registered register that ID.  
with the SIP registrar.  
Assigns a password to the auto attendant.  
If you set a PIN, all participants using the auto  
attendant will be required to enter this password.  
Verifies the password.  
If Enabled, displays the Create new conference option If disabled, participants will not be able to create  
on the auto attendant so that the participant can new conferences from the auto attendant.  
create new ad hoc conferences using the auto  
attendant.  
Note that this option will not be available if you  
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have enabled  
on the  
page. When using port  
reservation mode, there can be no ad hoc  
conferences. For more information about port  
reservation, refer to Reservation of MCU media  
If Enabled, displays ad hoc conferences as well as If disabled, participants can only view scheduled  
scheduled conferences as options on the auto  
attendant.  
conferences; ad hoc conferences will not be  
shown.  
Note that this option will not be available if you  
have enabled  
on the  
page. When using port  
reservation mode, there can be no ad hoc  
conferences. For more information about port  
reservation, refer to Reservation of MCU media  
Enables all auto attendant participants to join any  
conferences scheduled to start while they are  
using the auto attendant.  
Choose the conferences to list on the auto  
attendant by selecting check boxes.  
If a scheduled conference has been configured as a  
private conference, it will not appear in this list.  
To configure a conference as private:  
1. Go to the  
the name of the conference.  
2. On the tab, set the  
option to Private.  
and click on  
Check the name of any other configured auto attendant that you want to be accessible from the auto  
attendant that you are adding.  
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You can add a custom banner image to any auto attendant configured on the MCU as follows:  
1. Go to  
2. Click the  
.
tab.  
3. Click the name of a configured auto attendant.  
4. Click the tab.  
5. Refer to the table below to determine the most appropriate settings.  
Chooses the default Codian MCU graphic to use  
for your banner.  
The custom banner identified for this auto  
Nothing displays here until you upload the  
to remove this custom graphic as described below.  
after  
attendant. Click  
graphic as the banner. Click  
uploading a new graphic.  
The custom graphic to be used for a banner. Click The image file can be a JPEG, GIF or Windows  
to locate the file on your hard drive.  
BMP format with a maximum size of 1600 x  
1200 pixels. If the file is smaller than this size, the  
MCU will scale it to fit in the auto attendant's  
banner area. Click  
to display.  
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To display the Endpoint List, go to  
.
The Endpoint List displays all endpoints that have been configured within the MCU.  
To add a new H.323 endpoint, select  
To add a new SIP endpoint, select  
To add a new VNC endpoint, select  
.
.
.
To delete configured endpoints, check the ones you want to delete and select  
.
The name of the endpoint.  
The IP address, host name, H.323 ID, E.164 number, or SIP URI of the endpoint.  
Whether it is an H.323, SIP, or VNC endpoint.  
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You can configure H.323 endpoints to work with the MCU by choosing  
. This makes it easier  
to add endpoints to conferences because you can choose names from a list rather than adding network addresses.  
A Codian IP VCR can be configured as an H.323 endpoint and added as a participant in a conference. If the IP VCR is  
configured to do so, it will start recording as soon as the conference starts. You can also configure a folder's  
Recording ID as an endpoint and in this way, when a conference starts, the IP VCR can start recording directly into a  
specific folder. For more information about using the IP VCR in this way, refer to the IP VCR's online help.  
Recordings on a Codian IP VCR can be configured as H.323 endpoints. In this way, an audio-only participant can  
contribute an IP VCR recording as his video stream (using the associated endpoint function, see Adding and updating  
users). This function is also useful where you have a recording that you might like to view within a conference.  
Refer to the table below for tips on adding an H.323 endpoint to the MCU. After entering the settings, click  
.
The name of the endpoint.  
The IP address, host name, or an E.164 address You can configure this endpoint as needing to be  
(phone number).  
reached via an H.323 gateway without that  
gateway being already configured on the MCU.  
To do this, set this field to be <gateway  
address>!<E.164>.  
The gateway through which the endpoint  
connects.  
To configure a gateway on the MCU, go to  
. For more information, refer to  
These fields are used to identify incoming calls as The endpoint is recognized if all filled-in fields in  
being from the endpoint:  
this section are matched. Fields left blank are not  
considered in the match.  
Name: This must be the name that the  
When you configure Call-in match parameters, an  
endpoint will be recognized as this pre-configured  
endpoint and the Conferencing parameters will be  
applied to a call from this endpoint.  
endpoint sends to the MCU  
IP address: The IP address of the endpoint  
E.164: The E.164 number with which  
the endpoint is registered with the  
gatekeeper  
The name that will be displayed in a conference The name you enter here will override any  
as a label for this endpoint.  
default name configured on the endpoint. It will  
also override any other default name that might  
appear for an endpoint. For example, an  
endpoint's default name can be the name of the  
gateway through which the call was placed, or if  
the endpoint is called-in via a gatekeeper, its  
E.164 number.  
Note that once an endpoint has connected, you  
cannot change the display name.  
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Choose whether to use the unit-wide setting for The settings for motion (frames per second) and  
motion/sharpness trade off, or configure an  
individual setting for use with this endpoint.  
Choose from:  
sharpness (frame size or resolution) are  
negotiated between the endpoint and the MCU.  
This setting controls how the MCU will negotiate  
the settings to be used with this endpoint.  
<use box-wide setting>: this is the default  
value. In this case, the connection to the  
endpoint will use the motion /  
sharpness tradeoff setting from the  
page.  
Favor motion: the MCU will try and use a  
high frame rate. That is, the MCU will  
strongly favor a resolution of at least 25  
frames per second  
Favor sharpness: the MCU will use the  
highest resolution that is appropriate for  
what is being viewed  
Balanced: the MCU will select settings  
that balance resolution and frame rate  
(where the frame rate will not be less  
than 12 frames per second)  
Choose the setting for transmitted video  
Retain the default setting (use box-wide setting)  
resolutions from the MCU to this endpoint. This unless you are experiencing problems with the  
setting overrides the unit-wide setting on the  
page  
display of certain resolutions by this endpoint.  
Endpoints advertise the resolutions that they are  
able to display. The MCU then chooses from  
those advertised resolutions, the resolution that it  
will use to transmit video. However, some  
endpoints do not display widescreen resolutions  
optimally. Therefore, you might want to use this  
setting to restrict the resolutions available to the  
MCU for transmissions to this endpoint.  
Whether this endpoint is permitted to contribute This setting is provided to allow you to  
the conference content channel. Choose from:  
individually configure whether or not an  
endpoint is allowed to contribute content to a  
conference.  
<use conference default>: this endpoint will use the  
Content contribution from endpoints setting from the  
per-conference configuration.  
To use the content channel, the Content status  
must be enabled at the unit-wide level (on the  
page) and for any given  
conference Content channel video must also be  
Enabled: This endpoint is allowed to contribute  
the content channel, even if content contribution  
from endpoints is disabled in the per-conference  
configuration.  
Disabled: This endpoint is not allowed to  
contribute the conference channel, even if  
content contribution from endpoints is enabled in  
the per-conference configuration.  
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Whether this endpoint is allowed to receive a  
separate content stream when in a conference.  
This setting is provided to allow you to  
individually configure whether or not an  
endpoint is allowed to receive content from a  
conference.  
To use the content channel, the Content status  
must be enabled at the unit-wide level (on the  
page) and for any given  
conference Content channel video must also be  
Choose a border size for video transmitted to this This sets a border thickness to display around the  
endpoint.  
video image. This is useful where the image is  
displaying off the edges of the participant's  
screen; use a border to force the image to display  
properly.  
Applying a border size here means that this  
border size will always be used for this endpoint's  
transmitted video. Note that you can also apply a  
border to a participant in a conference from the  
page.  
Sets the layout family to be used when calling out If this is set to Use box-wide setting then the default  
to this endpoint.  
view family that has been configured via the  
Conference settings page will be used.  
The network capacity (measured in bits per  
These settings take priority over the Default  
second) used by the media channels established by bandwidth from MCU setting configured in the  
the MCU to a single participant.  
global Conference settings (see Conference  
The maximum combined media bandwidth  
advertised by the MCU to endpoints.  
These settings take priority over the Default  
bandwidth to MCU setting configured in the global  
Conference settings (see Conference settings).  
Whether this endpoint is able to change their  
view layout via Far-End Camera Controls or  
DTMF tones.  
This setting takes precedence over the per-  
conference layout control setting for conferences  
that the endpoint is invited into.  
Set the initial audio status of an endpoint to be  
either active or muted.  
If set to muted, when the endpoint joins a  
conference, it will not be able to contribute audio  
to the conference. For example, you can mute  
audio from an endpoint if somebody wants to be  
seen in the conference, but does not want to  
contribute verbally. You can mute both audio and  
video if required. This can be altered during the  
course of the conference by going to  
and clicking on the name of a conference and  
altering this participant's settings.  
Set the initial video status of an endpoint to be  
either active or muted.  
If set to muted, when the endpoint joins a  
conference, it will not be able to contribute video  
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to the conference. For example, you can mute  
video from an endpoint if somebody wants to see  
the conference, but not be seen themselves. You  
can mute both audio and video if required. This  
can be altered during the course of the  
conference by going to  
and clicking  
on the name of a conference and altering this  
participant's settings.  
When a participant disconnects from a  
conference and only endpoints set to Automatic  
disconnection are left, all those participants are  
disconnected.  
Set to enabled if you want this endpoint to be  
automatically disconnected from conferences  
when only endpoints set to Automatic disconnection  
remain in a conference when any other  
participant has disconnected.  
Note that this setting is useful where you have  
configured a Codian IP VCR as an endpoint so  
that the IP VCR can be automatically called into a  
conference to record the session. In this case, the  
IP VCR will stop recording when the conference  
ends (that is, when everyone has left the  
conference). For more information about using  
the IP VCR in this way, refer to the IP VCR  
online help.  
Can be used to ensure only specific codecs are  
permitted on calls to (and received from) this  
endpoint.  
If Enabled, you can choose which codecs are  
allowed to be used when communicating with  
this endpoint. When enabled this setting  
overrides the unit-wide codec selection on the  
page.  
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To configure the SIP endpoints to work with the MCU, go to  
. This makes it easier to add  
endpoints to conferences because you can choose names from a list rather than adding network addresses.  
Refer to the table below for tips on adding a SIP endpoint to the MCU. After entering the settings, click  
.
The name of the endpoint.  
The IP address, host name, directory number, or The address of the SIP endpoint can be a  
SIP URI (in the format 1234@codian.com).  
directory number if you are using a SIP registrar.  
Allows calls to this endpoint to use a directory  
number (in the Address field) and the SIP registrar. SIP registrar on the  
If you have this enabled, you must configure the  
page.  
Select the protocol to be used for call control  
messages for outgoing call connections to this  
endpoint.  
If you want this endpoint to use the unit-wide  
outgoing transport setting, select box-wide default  
transport. If this endpoint uses TCP, select TCP as  
the outgoing transport. If this endpoint uses  
UDP, select UDP as the outgoing transport. If  
this endpoint uses TLS, select TLS. Note that if  
you want the MCU to use TLS for call setup, you  
must have the encryption feature key (or the  
Secure management feature key) and the TLS  
service must be enabled on the  
page.  
Using TLS for call setup is not sufficient for the  
call to be considered encrypted such that it can  
participate in a conference which requires  
encryption. Where encryption is required in the  
conference configuration, a SIP call must use  
SRTP. For more information about SIP  
settings.  
This setting overrides the unit-wide setting for  
Outgoing transport on the  
page. For  
more information about configuring SIP, refer to  
These fields are used to identify incoming calls as The endpoint is recognized if all filled-in fields in  
being from the endpoint:  
this section are matched. Fields left blank are not  
considered in the match.  
Username: This must be the username  
that the endpoint sends to the MCU  
IP address: The IP address of the endpoint  
Note that in some cases a SIP registrar can cause a  
call to appear to come from the IP address of the  
registrar rather than the IP address of the  
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endpoint. In this case, to use call-in match  
parameters, leave the IP address field blank and  
enter the correct username. The call will be  
matched by username.  
When using LCS, the username that will be  
matched is the user's display name (e.g. Peter  
Rabbit) rather than the sign-in name  
(bluecoat@codian.com).  
The name that will be displayed in a conference The name you enter here will override any  
as a label for this endpoint.  
default name configured on the endpoint. It will  
also override any other default name that might  
appear for an endpoint. For example, an  
endpoint's default name can be the name of the  
gateway through which the call was placed, or if  
the endpoint is called-in via a gatekeeper, its  
E.164 number.  
Note that once an endpoint has connected, you  
cannot change the display name.  
Choose whether to use the box-wide setting for The settings for motion (frames per second) and  
motion/sharpness trade off, or configure an sharpness (frame size or resolution) are  
individual setting for this endpoint. Choose from: negotiated between the endpoint and the MCU.  
This setting controls how the MCU will negotiate  
the settings to be used with this endpoint.  
Use box-wide setting: this is the default  
value. In this case, the endpoint will use  
the motion/sharpness tradeoff setting  
from the  
page  
Favor motion: the MCU will try and use a  
high frame rate. That is, the MCU will  
strongly favor a resolution of at least 25  
frames per second  
Favor sharpness: the MCU will use the  
highest resolution that is appropriate for  
what is being viewed  
Balanced: the MCU will select settings  
that balance resolution and frame rate  
(where the frame rate will not be less  
than 12 frames per second)  
Choose the setting for transmitted video  
Retain the default setting (use box-wide setting)  
resolutions from the MCU to this endpoint. This unless you are experiencing problems with the  
setting overrides the unit-wide setting on the  
page.  
display of certain resolutions by this endpoint.  
Endpoints advertise the resolutions that they are  
able to display. The MCU then chooses from  
those advertised resolutions, the resolution that it  
will use to transmit video. However, some  
endpoints do not display widescreen resolutions  
optimally. Therefore, you might want to use this  
setting to restrict the resolutions available to the  
MCU for transmissions to this endpoint.  
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Whether this endpoint is permitted to contribute This setting is provided to allow you to  
the conference content channel. Choose from:  
individually configure whether or not an  
endpoint is allowed to contribute content to a  
conference.  
<use conference default>: this endpoint will use the  
Content contribution from endpoints setting from the  
per-conference configuration.  
To use the content channel, the Content status  
must be enabled at the unit-wide level (on the  
page) and for any given  
conference Content channel video must also be  
Enabled: This endpoint is allowed to contribute  
the content channel, even if content contribution  
from endpoints is disabled in the per-conference  
configuration.  
Disabled: This endpoint is not allowed to  
contribute the conference channel, even if  
content contribution from endpoints is enabled in  
the per-conference configuration.  
Currently, all content is sent to SIP endpoints in  
the main video channel.  
Choose a border size for video transmitted to this This sets a border thickness to display around the  
endpoint.  
video image. This is useful where the image is  
displaying off the edges of the participant's  
screen; use a border to force the image to display  
properly.  
Applying a border size here means that this  
border size will always be used for this endpoint's  
transmitted video. Note that you can also apply a  
border to a participant in a conference from the  
page.  
Sets the layout family to be used when calling out If this is set to Use box-wide setting then the default  
to this endpoint.  
view family that has been configured via the  
Conference settings page will be used.  
The network capacity (measured in bits per  
These settings take priority over the Default  
second) used by the media channels established by bandwidth from MCU setting configured in the  
the MCU to a single participant.  
global Conference settings (see Conference  
The maximum combined media bandwidth  
advertised by the MCU to endpoints.  
These settings take priority over the Default  
bandwidth to MCU setting configured in the global  
Conference settings (see Conference settings).  
Sets whether this endpoint is able to change their This setting takes precedence over the per-  
view layout via Far-End Camera Controls or  
DTMF tones.  
conference layout control setting for conferences  
that the endpoint is invited into.  
Set the initial audio status of an endpoint to be  
either active or muted.  
If set to muted, when the endpoint joins a  
conference, it will not be able to contribute audio  
to the conference. For example, you can mute  
audio from an endpoint if somebody wants to be  
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seen in the conference, but does not want to  
contribute verbally. You can mute both audio and  
video if required. This can be altered during the  
course of the conference by going to  
and clicking on the name of a conference and  
altering this participant's settings.  
Set the initial video status of an endpoint to be  
either active or muted.  
If set to muted, when the endpoint joins a  
conference, it will not be able to contribute video  
to the conference. For example, you can mute  
video from an endpoint if somebody wants to see  
the conference, but not be seen themselves. You  
can mute both audio and video if required. This  
can be altered during the course of the  
conference by going to  
and clicking  
on the name of a conference and altering this  
participant's settings.  
When a participant disconnects from a  
conference and only endpoints set to Automatic  
disconnection are left, all those participants are  
disconnected.  
Set to enabled if you want this endpoint to be  
automatically disconnected from conferences  
when only endpoints set to Automatic disconnection  
remain in a conference when any other  
participant has disconnected.  
Can be used to ensure only specific codecs are  
permitted on calls to (and received from) this  
endpoint.  
If Enabled, you can choose which codecs are  
allowed to be used when communicating with  
this endpoint. When enabled, this setting  
overrides the unit-wide codec selection on the  
page.  
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You can configure a VNC (Virtual Network Computing) endpoint on the MCU by choosing  
.
This makes it easier to add a VNC session to conferences because you can choose its name from a list rather than type  
its network address.  
You can add VNC endpoints to the MCU. This enables you to have software applications running on a remote  
computer added to a conference. For example, if a speaker has a set of slides to present during a conference, you can  
add them as a VNC endpoint. After entering the settings, click  
.
The name of the computer used for the VNC  
application (VNC endpoint).  
The IP address or host name of the computer  
used for the VNC application (VNC endpoint).  
The port used for communication to the VNC  
endpoint.  
The VNC server password for the computer  
you're trying to view.  
Re-enter the VNC password.  
When a participant disconnects from a  
conference and only endpoints set to Automatic  
disconnection are left, all those participants are  
disconnected.  
Set to enabled if you want this endpoint to be  
automatically disconnected from conferences  
when only endpoints set to Automatic disconnection  
remain in a conference when any other  
participant has disconnected.  
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You can configure the Codian MCU to work with one or more H.323 gateways. The MCU can then effectively call  
through these configured gateways to one or more endpoints which are registered with the gateway but would not be  
reachable directly from the MCU.  
For example, an IP PBX could be configured as a gateway, and the MCU could then call its registered E.164  
numbers. An ISDN gateway can be configured as a gateway on the MCU allowing calls to ISDN endpoints and  
telephones.  
You can add a Codian IP VCR as a gateway. This enables the MCU automatically call the IP VCR into a conference  
without the need for a gatekeeper; and in this way, the IP VCR can record directly into the folder you specify. For  
more information about using the IP VCR in this way, refer to the IP VCR online help.  
The gateway list shows all of the currently configured H.323 gateways. To access this list, go to  
.
The descriptive name of the gateway.  
The IP address or host name of the gateway.  
The configured preferred bandwidth to the MCU from the gateway, or <default value> if no  
preference has been specified.  
The configured preferred bandwidth from the MCU to the gateway, or <default value> if no  
preference has been specified.  
To delete configured gateways, check the ones you want to delete and select  
.
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You can configure the Codian MCU with one or more H.323 gateways:  
To add an H.323 gateway, go to  
. After entering the settings described  
below, click  
.
To update an existing H.323 gateway, go to  
settings described below, click  
and click on a gateway name. After updating the  
.
The descriptive name of the gateway.  
All gateways must have a unique name.  
The IP address or host name of the gateway.  
Choose whether to use the unit-wide setting for The settings for motion (frames per second) and  
motion/sharpness trade off, or configure an sharpness (frame size or resolution) are  
individual setting for this gateway. Choose from: negotiated between the endpoint and the MCU.  
This setting controls how the MCU will negotiate  
the settings to be used with this endpoint.  
Use unit-wide setting: this is the default  
value. In this case, connections to the  
gateway will use the motion/sharpness  
tradeoff setting from the  
page  
Favor motion: the MCU will try and use a  
high frame rate. That is, the MCU will  
strongly favor a resolution of at least 25  
frames per second  
Favor sharpness: the MCU will use the  
highest resolution that is appropriate for  
what is being viewed  
Balanced: the MCU will select settings  
that balance resolution and frame rate  
(where the frame rate will not be less  
than 12 frames per second)  
The network capacity (measured in bits per  
second) used by the media channels established by  
the MCU to a single participant.  
Sets the bandwidth that the endpoint will  
advertise to the MCU when it calls it.  
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The MCU contains a built-in gatekeeper with which devices can register multiple IDs. IDs can be numbers, H.323  
IDs (e.g. Fredsendpoint) or prefixes.  
Up to 25 devices can be registered without a feature key. Feature keys can be purchased to increase this number.  
: The MCU can register with its own built-in gatekeeper. The MCU then counts as one registered device. See  
Configuring gatekeeper settings.  
To start the gatekeeper, go to  
gatekeeper. (On the MCU, ports are not open by default for security reasons.) Then go to  
in the Status field and click  
and select the H.323 gatekeeper check box to open a port for the  
, select Enabled  
. If you attempt to enable the built-in gatekeeper without opening the port,  
an error message is displayed.  
You can optionally configure the built-in gatekeeper with up to two neighboring gatekeepers. This means that if the  
built-in gatekeeper receives a request (known as an Admission Request or ARQ) to resolve an ID to an IP address and  
that ID is not currently registered with it then it will forward that request to its neighbor gatekeeper(s), as a Location  
Request (LRQ). The built-in gatekeeper will then use the information received from the neighbor(s) to reply to the  
original request.  
You can also configure the behavior of the built-in gatekeeper on receipt of LRQs from another gatekeeper. It can:  
send LRQs regarding unknown IDs to its neighbor(s)  
reply to LRQs from other gatekeepers  
accept LCFs (Locations Confirms) from non-neighboring gatekeepers  
Refer to this table for assistance when configuring the built-in gatekeeper:  
Enables or disables the built-in  
gatekeeper.  
To use the built-in gatekeeper, you must enable it  
here.  
Enter the IP address(es), or  
hostname(s) (or <host>:<port  
These are the gatekeepers to which the built-in  
gatekeeper will send an LRQ if it has received an  
number> to specify a port other than ARQ to resolve an ID which it does not currently  
the default of 1719 on the neighboring have registered. The built-in gatekeeper will then  
gatekeeper), of the neighboring  
gatekeeper(s).  
use the information received from the neighbor(s)  
to reply to the original request.  
Configures the built-in gatekeeper to These requests can come from any gatekeeper  
reply to LRQs from other gatekeepers. which has the MCU's built-in gatekeeper  
configured as one of its neighbors.  
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Configures the built-in gatekeeper to Unless you have selected to Accept LRQs, you  
send (or not to send) LRQs regarding cannot configure the MCU to forward any LRQs.  
unknown IDs to its neighbor(s).  
Choose from the options:  
Enabling using received return address can be a  
significant security risk. Only use this setting with  
proper cause.  
Disabled: The MCU will only  
respond to LRQs about IDs  
registered with itself. It will  
not forward LRQs about IDs  
that are not registered with  
itself to neighboring  
gatekeepers.  
Enabled, using local return  
address: The MCU will put, in  
the LRQ, its own address as  
the return address for the  
LCF.  
Enabled, using received return  
address: The MCU will put, in  
the LRQ, the address of the  
gatekeeper that originated the  
request as the return address  
for the LCF. Use this option  
only if you are configuring the  
MCU to operate in an  
environment with a multiple-  
level gatekeeper hierarchy.  
For example, the 'received  
address' is required by the  
national gatekeepers  
connected to the Global  
Dialing Scheme (GDS).  
This setting enables the built-in  
gatekeeper to accept LCF message  
responses from any IP address.  
This setting is for use in environments with a  
multiple-level gatekeeper hierarchy. For  
example, this feature is required by the national  
gatekeepers connected to the Global Dialing  
Scheme (GDS).  
Enabling this setting can be a significant security  
risk. Only use this setting with proper cause.  
The number of registered devices is shown in the format X / Y where Y is the number of registered devices that your  
built-in gatekeeper is licensed for. Equally, the total number of registered IDs is shown as Z / 1000, where 1000 is  
the maximum number of registrations allowed over all registered devices.  
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Below these summary figures is a table showing individual registrations. Registrations can be viewed by registered ID  
(the "ID view") or by device (the "Registration view"), giving complete and easily searchable lists. Switch between  
the views by clicking on the appropriate button.  
The Registration view shows the summary per device (also known as the registrant), while the ID view shows  
individual registrations. This means that registrations from the same device are not necessarily listed together in the  
ID view but the view can be sorted by Registrant or Index to help you identify IDs belonging to the same registrant.  
The ID which the registrant has registered with  
the gatekeeper.  
IDs can be numbers, H.323 IDs or prefixes.  
One of: E.164 (digits), H.323 ID or Prefix.  
The type of registration.  
This registrations index within the total number In the format X / Y where Y is the number of  
of registrations that this registrant has made with registrations that this registrant has made with the  
the gatekeeper.  
built-in gatekeeper, and X is this particular  
registration's position within the total. Therefore,  
if a device registered 3 IDs with the gatekeeper  
and this was the second registration to be made,  
the Index would be 2 / 3.  
The IP address of the device that this registration If the remote device has indicated via the RAI  
was made from.  
(Resource Availability Indication) mechanism that  
it is close to its resource limit, the Registrant will  
be labeled as "almost out of resources".  
This view shows a one-line summary for each device registered with the built-in gatekeeper.  
To deregister one or more devices (and all registrations for these devices), select the check boxes for the appropriate  
entries and then click  
.
The IP address of the device.  
If the remote device has indicated via the RAI  
(Resource Availability Indication) mechanism that  
it is close to its resource limit, the Registrant will  
be labeled as "almost out of resources".  
The registered H.323 ID of the device.  
To help identify registering devices, if the  
registrant has registered a H.323 ID (which will  
typically be its device name) that H.323 ID is  
shown here. If the device has registered multiple  
H.323 IDs, only the first is displayed.  
The number of registrations that this device has Click  
to display individual registrations for  
made with the built-in gatekeeper.  
the selected device. (The format is the same as  
the ID view, but the table only includes entries  
for one device.)  
The time today or date and time of the last  
registration.  
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The MCU is pre-configured with two user accounts ("admin" and "guest"), but you can also add other users (see  
Adding and updating users). Refer to the table below for descriptions of the pre-configured users.  
The MCU must have at least one configured user After logging into the MCU for the first time (see  
with administrator privileges. By default, the  
User ID is "admin" and no password is required. the User ID and password for this account. The  
privilege level is fixed at administrator for the  
admin user - who can see all the pages and change  
settings.  
The MCU must have at least one configured user You cannot change the name of the "guest" User  
with access privileges below administrator. The  
fixed User ID for this user is "guest" and by  
default no password is required.  
ID, but you can add a password.  
You can modify the system defined user accounts if you need to. For example, for security, you should add a  
password to the admin account.  
Note that you can also create new accounts with administrator or lower access privileges in addition to these pre-  
Refer to these topics for assistance in modifying these users:  
Modifying the "guest" User  
The "admin" user is the default login account initially used to access the web interface.  
1. Go to  
2. Click  
.
.
3. Refer to the table below to determine the most appropriate settings for the user.  
4. After entering the settings, click  
.
The log-in name used to access the MCU web  
browser.  
The required password, if any.  
Verifies the required password.  
The privilege level, which is fixed at administrator. See User privileges for detailed explanations.  
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1. Go to  
2. Click  
.
.
3. Refer to the table below to determine the most appropriate settings for the user.  
4. After entering the settings, click  
.
The log-in name used to access the MCU web  
browser. This is fixed at "guest"  
The required password, if any.  
Verifies the required password.  
The privilege level, which can be changed to any See User privileges for detailed explanations.  
level except administrator.  
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Every configured user in the MCU has an associated privilege level. There are seven defined privilege levels which  
determine the amount of control the user has over the MCU and its settings. Refer to the table below for details.  
The main difference between an administrator and users with lower privilege levels is that  
administrators can change settings that affect all conferences and the configuration of the MCU itself,  
whereas other users only have access to individual conferences and to their own profiles.  
Users with administrator access can:  
View MCU-wide status (  
Access all settings pages (  
Perform software upgrades (  
)
)
)
Change system-wide conference settings (  
View the Event log (  
)
)
Configure H.323 gateways (  
)
Configure the built-in gatekeeper (  
)
Manage users (  
)
Manage endpoints (  
)
Configure auto attendants (  
Fully control conferences (  
)
)
Users with this privilege level can:  
Change their own profile (  
)
View the list of active conferences (  
View conferences via streaming (  
)
)
View participant lists for active conferences (  
Schedule new conferences (  
Fully control and modify all conferences (  
)
)
)
Configure H.323 gateways (  
Manage endpoints (  
)
)
Users with this privilege level can:  
Change their own profile (  
)
View the list of active conferences (  
View conferences via streaming (  
)
)
View participant lists for active conferences (  
Schedule new conferences (  
Fully control and modify conferences they own (  
Exercise limited control of conferences owned by other users (  
)
)
)
)
See Conference ownership for additional information on which actions are permitted (and forbidden)  
by limited control.  
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Users with this privilege level can:  
Change their own profile (  
)
View the list of active conferences (  
View conferences via streaming (  
)
)
View participant lists for active conferences (  
)
Schedule new conferences (  
)
Fully control and modify conferences they own (  
)
Users with this privilege level can:  
Change their own profile (  
)
View the list of active conferences (  
View conferences via streaming (  
View participant lists for active conferences (  
)
)
)
)
Users with this privilege level can:  
Change their own profile (  
)
View the list of active conferences (  
View conferences via streaming (  
)
)
Users with this privilege level can:  
Change their own profile (  
)
View the list of active conferences (  
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The User list gives you a quick overview of all configured users on the MCU and provides a brief overview of some of  
their settings. To display this list, go to . Refer to the table below for assistance.  
The log-in name that the user needs to use to access the MCU web browser.  
The full name of the user.  
The access privileges associated with this user.  
See User privileges for detailed explanations.  
The associated E.164 telephone number.  
The associated video endpoint.  
The configured image to display for this user.  
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You can add users to and update users on the MCU. Although most information is identical for both tasks, some fields  
differ. The MCU supports up to 200 users.  
To add a user:  
1. Go to  
2. Click  
.
.
3. Complete the fields referring to the table below to determine the most appropriate settings for the user.  
4. After entering the settings, click  
.
To update an existing user:  
1. Go to  
.
2. Click a user name.  
3. Edit the fields as required referring to the table below to determine the most appropriate settings for the  
user.  
4. After entering the settings, click  
.
Identifies the log-in name that the user will use to Although you can enter text in whichever  
access the MCU web browser.  
character set you require, note that some  
browsers and FTP clients do not support Unicode  
characters.  
The full name of the user.  
The required password, if any.  
Although you can enter text in whichever  
character set you require, note that some  
browsers and FTP clients do not support Unicode  
characters.  
Note that passwords are stored in the  
configuration.xml file as plain text unless the  
MCU is configured to hash store passwords. For  
more information, refer to Storing user  
Verifies the required password.  
Prevents user from changing password.  
The access privileges to be granted to this user.  
This is useful where you want multiple users to  
be able to use the same user ID.  
See User privileges for detailed explanations.  
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Associates an E.164 telephone number with a  
user account.  
If the MCU receives a call from the E.164 phone  
number provided, it matches the number to the  
user account. This allows the MCU to take the  
appropriate action if one (or both) of the  
following fields are completed.  
Associates a configured endpoint with the user. If you set an associated video endpoint for a user,  
This is used when a participant's video stream is when a call is received from the E.164 phone  
from a separate device such as a web camera on a number, the MCU knows that that call is audio-  
PC or a recording from a Codian IP VCR.  
only. To provide the user with a video stream,  
the MCU calls the endpoint entered in this field.  
The user then has the complete conference  
experience with the audio on the telephone and a  
separate video stream for example on a computer  
with a web camera installed. The audio and video  
steams are matched so that the layout views for  
all participants reflect the level of audio received  
on the call from the E.164 phone number.  
Do not set the user's E.164 phone number and  
Associated video endpoint as the same number. If a  
user is going to be a normal video endpoint user,  
simply enter the E.164 phone number and leave  
the associated video endpoint field set to None.  
If required, a user's video contribution can be a  
recording on a Codian IP VCR. In this case the  
recording must first be configured as an H.323  
endpoint on the MCU.  
about adding endpoints.  
The image to be used if a user joins a conference This option is only available after you add the  
as an audio-only participant calling from the  
E.164 phone number specified above and there is  
no Associated video endpoint.  
user.  
Because there is no video stream for the user, you  
can choose to display a still image in the pane  
where the participant would normally appear.  
The maximum size of the picture is 176 x 144  
pixels and the maximum file size is 500k.  
Click  
to locate the image (jpg, gif, or  
Windows bmp file). Then, click  
upload the image to the MCU.  
to  
The bitmap will only display if the user calls in to  
the MCU from the E.164 phone number using an  
audio-only device and there is no associated video  
endpoint.  
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You can make some changes to your user profile. To do this, go to  
tips.  
. Refer to the table below for  
Your name, which identifies you to other users. Changing this field does not change your log-in  
User ID.  
You can enter a new password.  
Verify the new password.  
Associates an E.164 telephone number with your This limits the setup you will need to do each  
user account.  
time you join a video conference. When the  
MCU receives a call from this number, it will be  
recognized as coming from your phone. If the  
device is an audio-only phone, you can set up an  
associated video endpoint and/or upload a  
picture file.  
This field is not available for the system admin  
account.  
Associates a configured H.323 endpoint with your If you call in to the MCU from your E.164 phone  
user account.  
number using an audio-only device, the MCU  
calls your associated video endpoint and sends the  
conference video stream to that associated video  
endpoint (and receives a video-only stream from  
that endpoint).  
This field is not available for the system admin  
account.  
You can upload an image which will display in the Click  
conference when you join conferences in audio- click  
mode only.  
to locate the bitmap image. Then,  
to upload the image to the MCU.  
The bitmap will only display if you call in to the  
MCU from your E.164 phone number using an  
audio-only device and you do not have an  
associated video endpoint.  
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You can modify the global conference settings for the MCU choosing by  
. However, many of  
these values can be overwritten by other MCU settings, for example individual conference, participant, or endpoint  
settings.  
In this section:  
Advanced settings  
Refer to this table for assistance configuring the conference settings. After making any configuration changes, click  
.
Identifies the greatest video size that the MCU  
will send and receive when connected to a video  
endpoint.  
Choose the unit-wide setting for  
motion/sharpness trade off. The options are:  
: the MCU will try and use  
The settings for motion (frames per second) and  
sharpness (frame size or resolution) are  
negotiated between the endpoint and the MCU.  
This setting controls how the MCU will negotiate  
the settings to be used with an endpoint.  
a high frame rate. That is, the MCU will  
strongly favor a resolution of at least 25  
frames per second  
Note that the Motion/sharpness trade off setting for  
an individual endpoint will override this unit-  
wide setting for calls to/from that endpoint.  
: the MCU will use the  
highest resolution that is appropriate for  
what is being viewed  
: the MCU will select settings  
that balance resolution and frame rate  
(where the frame rate will not be less  
than 12 frames per second)  
Choose the unit-wide setting for transmitted  
Retain the default setting (Allow all resolutions)  
video resolutions. This setting can be overridden unless you are experiencing problems with the  
by individual configured endpoint settings.  
display of certain resolutions by endpoints.  
Endpoints advertise the resolutions that they are  
able to display. The MCU then chooses from  
those advertised resolutions, the resolution that it  
will use to transmit video. However, some  
endpoints do not display widescreen resolutions  
optimally. In these cases, you might want to use  
this setting to restrict the resolutions available to  
the MCU.  
Note that you can configure this setting for  
individual configured endpoints if you do not  
need to restrict transmitted video resolutions for  
all endpoints.  
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Identifies the network capacity (measured in bits When the MCU makes a call to an endpoint, the  
per second) used by the media channels  
established by the MCU to a single participant.  
MCU chooses the maximum bandwidth that is  
allowed to be used for the media channels which  
comprise that call. This field sets that maximum  
bandwidth, and is the total bandwidth of the  
audio, video, and content channels combined.  
This setting can be overridden by individual  
endpoints' Preferred bandwidth from MCU values.  
Sets the bandwidth that the MCU will advertise to This setting can be overridden by individual  
the endpoint when it calls it. endpoints' Preferred bandwidth to MCU values.  
Determines which layout views (see Customizing Regardless of the family chosen here, participants  
layout views) new participants see when  
connecting to conferences.  
can cycle through the available families using the  
Far End Camera Controls. See Understanding  
When there are only two participants, each  
If selected, when there are only two participants  
participant will see the other in full-screen view. in a conference, this will apply regardless of  
which layout was originally chosen for the  
conference. If you do not select this setting, then  
the default family view is used with unused panes  
blank.  
When in a conference, there is generally one  
participant that the MCU recognizes as the active  
speaker, notionally the person currently speaking  
the loudest. This setting determines how the  
MCU displays that participant in conference  
views.  
With this setting, no special action is  
taken when displaying the active  
speaker.  
Displays a red border around the active  
speaker.  
Displays a green border around the  
active speaker.  
Determines whether the MCU is operating in  
Reserved mode (Media port reservation  
Unreserved mode (Media port reservation  
).  
See Port reservation modes for additional  
) or information.  
Allows various audible in-conference features to The options are:  
be enabled or disabled.  
: audible messages to  
indicate when the conference's  
scheduled end time is approaching.  
: audible  
messages indicating when other  
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participants join and leave the  
conference.  
: audible status  
messages for example indicating to a  
participant that he is the only participant  
in a conference.  
Allows various in-conference icons to be  
displayed on participants' endpoints.  
Depending on the check boxes that are selected,  
in-conference icons appear:  
: a crown icon  
appears on all participants' endpoints in  
the pane of the participant that has  
become important.  
: encrypted  
participants in a conference where  
encryption is optional see an icon  
indicating that there are other  
participants who are unencrypted:  
This icon is also visible to participants of  
an encrypted conference if there are  
people streaming that conference.  
: an arrow icon  
appears on their endpoint when one  
participant uses the far end camera  
control to control another's camera.  
: an icon appears on  
their endpoint when a participant  
changes their layout view.  
: an icon (a red dot)  
appears near the top left of the  
conference display to indicate that the  
conference is being recorded. For the  
recording indicator to display, the  
recording must be made by a Codian IP  
VCR running software version 2.1 or  
later, and the connection between the IP  
VCR and the MCU must be using  
H.323.  
: an icon appears near  
the top left of the conference display to  
indicate if there are any audio-only  
participants. To the right of the icon, the  
number of such participants will be  
displayed. If enabled, the icon will only  
display if there are one or more audio  
participants.  
Audio-only participants are participants  
that cannot be viewed; either the  
participant's endpoint cannot send  
video, the MCU has not allocated a  
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video port to the participant, or the  
participant has muted their endpoint's  
video channel to the MCU.  
: an icon appears  
in the top left of the conference display  
to indicate if there are any streaming  
participants in the conference. If  
enabled, the icon will only display if  
there are one or more streaming  
participants. Streaming participants are  
people who are viewing and listening to  
the conference using a web browser.  
: an icon (video camera  
with a cross through it) appears when a  
participant is experiencing high packet  
loss or if the network link's bandwidth is  
too low for the type of channel to the  
MCU that the endpoint has established.  
endpoints to see all in-conference icons and their  
descriptions.  
Allow various in-conference features to be  
enabled or disabled.  
Depending on the check boxes that are selected,  
in-conference messages appear:  
: messages appear  
when the conference's scheduled end  
time is approaching and when other  
participants join and leave the  
conference. Status messages can also be  
played for example when you are the  
only participant in a conference  
: a message appears  
when the conference's scheduled end  
time is approaching  
: messages  
appear when other participants join and  
leave the conference  
: allows a message sent  
using the web interface to be displayed  
on participants' endpoints  
: messages that  
users can send one another via the  
content channel are displayed on  
participants' endpoints. Note that this  
functionality is only available if the web  
conferencing option (WCO) is activated  
on your MCU.  
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This setting controls for how long (if at all) the  
When displayed, the Codian logo appears in the  
Codian logo is displayed to participants joining a bottom right of a participant's conference display.  
conference. Choose from:  
Allows you to enter a message that will be seen The duration of the message is configured using  
by participants joining conferences on the MCU. the  
The message is displayed at the bottom of a  
participant's conference display.  
control.  
This setting controls for how long (if at all)  
participants joining a conference will see the  
conference welcome message. Choose from:  
If you want streaming viewers to see the  
welcome message, you must configure the  
duration as permanent.  
This setting controls whether (and for how long) The "Conference welcome message" (described  
participants shown in view panes are accompanied above) and any other overlaid textual messages  
by their supplied name.  
(for instance information on how soon the  
conference is going to end, or endpoints leaving  
and joining the conference) will take priority over  
the displaying of participant names for the  
duration of those messages.  
You typically only need to modify these advanced settings if you are working with a support engineer or setting up  
more complicated configurations.  
Restricts the MCU's choice of audio codecs to be When communicating with an endpoint, the  
used for transmitting audio to endpoints.  
MCU receives a list of supported audio codecs  
from the endpoint. The MCU chooses an audio  
codec from those available, and sends audio data  
to the endpoint in that format.  
Note that the Custom codec selection setting for an  
individual endpoint will override this unit-wide  
setting for calls to that endpoint.  
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Determines which audio codecs the MCU  
advertises to remote endpoints, restricting the  
Note that the Custom codec selection setting for an  
individual endpoint will override this unit-wide  
endpoints' choice of channels available for sending setting for calls from that endpoint.  
audio data to the MCU.  
Restricts the MCU's choice of video codecs to be When communicating with an endpoint, the  
used for transmitting video to endpoints.  
MCU receives a list of supported video codecs  
from the endpoint. The MCU chooses a video  
codec from those available, and sends video data  
to the endpoint in that format.  
Note that the Custom codec selection setting for an  
individual endpoint will override this unit-wide  
setting for calls to that endpoint.  
Determines which video codecs the MCU  
advertises to remote endpoints, restricting the  
Note that the Custom codec selection setting for an  
individual endpoint will override this unit-wide  
endpoints' choice of channels available for sending setting for calls from that endpoint.  
video data to the MCU.  
When enabled, the MCU will upscale video  
streams from participants who are sending low  
The MCU uses intelligent resolution upscaling  
technology to improve the clarity of low-  
resolution video with the purpose of making best resolution video. Check this setting to enable it  
use of the MCU's HD video capabilities. to do so.  
Allows the MCU to vary the resolution and codec With this option enabled, the MCU can, for  
of the video being sent to a remote endpoint  
within the video channel established to that  
endpoint. The options are:  
instance, decide to send CIF video within a 4CIF  
channel if this will increase the viewed video  
quality.  
The circumstances under which decreasing the  
video resolution can improve the video quality  
include:  
: Do not allow video size to be  
changed during transmission  
: Allow video  
size to be optimized during transmission  
if the original size of the viewed video is  
smaller than the outgoing channel  
if the remote endpoint has used flow  
control commands to reduce the  
bandwidth of the MCU video  
transmission  
: Allow  
video size to be optimized during  
transmission and/or dynamic codec  
selection  
Typically, lowering the resolution means that the  
MCU can transmit video at a higher frame-rate.  
This setting can be used to influence the choice of You should leave this at Default unless your  
outgoing video resolution made by the MCU in environment dictates 448p or w448p resolutions  
certain circumstances.  
only.  
The MCU will use its normal internal  
algorithms to dynamically decide which  
resolution to send in order to maximize  
the received video quality.  
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The MCU will heavily favor sending  
448p or w448p video (resolutions of  
576 x 448 and 768 x 448 pixels  
respectively) to those endpoints that are  
known to work best with these  
resolutions.  
Sets the format for video transmitted by the  
MCU.  
This option should be set to match your  
endpoints' video configuration. If you set this  
incorrectly, the smoothness of the video both to  
and from the endpoints might suffer.  
The MCU will transmit video at 30  
frames per second (or a fraction of 30,  
for example: 15fps)  
NTSC is typically used in North America, while  
PAL is typically used in the UK and Europe.  
The MCU will transmit video at 25  
frames per second (or a fraction of 25,  
for example: 12.5fps)  
Sets the maximum payload size (in bytes) of the Typically, you only need to set this value to  
packets sent by the MCU for outgoing video  
streams (from the MCU to connected video  
endpoints).  
lower than the default (1400 bytes) if there was a  
known packet size restriction in the path between  
the MCU and potential connected endpoints.  
Video streams generally contain packets of  
different lengths. This parameter only sets the  
maximum size of a transmitted network datagram.  
The MCU optimally splits the video stream into  
packets of this size or smaller. Thus, most  
transmitted packets will not reach this maximum  
size.  
Controls whether the MCU restricts video  
resolutions in order to reduce the effect of  
interlacing artifacts.  
You should only enable this option if you are  
seeing video interlacing artifacts or on the advice  
of Codian technical support. Note that all  
resolution restrictions imposed by this setting  
apply only to video being sent from endpoints to  
the MCU.  
Enables the MCU to send bandwidth control  
The MCU can send these messages to endpoints  
messages to optimize the video bandwidth being requesting that the bandwidth of the video that  
used.  
they are sending be decreased or increased, up to  
the maximum bandwidth of the channel.  
If the participant is very prominent, then the  
MCU will ask the endpoint to send video at a  
high bandwidth. If the participant is not being  
viewed at all (or only being viewed in very small  
view panes), the MCU will request that the video  
is sent at a lower rate to conserve network  
bandwidth.  
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Enables the MCU to request that the endpoint  
The MCU can send these messages to endpoints  
send lower speed video if it fails to receive all the requesting that the bandwidth of the video that  
packets which comprise the far end's video  
stream.  
they are sending be decreased based on the  
quality of video received by the MCU.  
If there is a bandwidth limitation in the path  
between the endpoint and the MCU, it is better  
for the MCU to receive every packet of a lower  
rate stream than to miss some packets of a higher  
rate stream.  
Prevents the MCU from showing conference  
participants their own video in small panes of  
variable-sized pane views.  
When using a conference view with some large  
and some small panes, if this option is set, then  
participants will never appear in any of the small  
panes, even if there are free slots available. They  
may still appear in larger panes, however, for  
example if the view focus is manually changed to  
show their video. See Understanding how  
details.  
Prevents the MCU from duplicating large-pane When using a conference view with some large  
participants in small panes.  
and some small panes, the MCU will typically  
duplicate in a small pane the video of a  
participant shown in a large pane. This is done to  
minimize the switching of small panes in response  
to changes of participant focus in the large pane.  
If you would prefer not to duplicate participants  
in small panes in this way, check this option. For  
more details of view layouts, see Understanding  
Any new content channel in a conference will be When this setting is enabled, any endpoint  
treated as important and displayed prominently successfully contributing content content to a  
to all participants who see the content channel in conference is immediately treated as important.  
their conference layout.  
This has the same affect as using the 'crown' icon  
in the content channel row of a conference's  
page.  
An administrator can remove the importance  
from the content channel at any time in the  
conference.  
This setting does not affect participants who view  
the content channel independently from their  
conference panes (for example, those viewing the  
content channel on a separate video screen).  
This setting will not affect those participants  
using pane placement. Participants using pane  
placement who have not allocated a pane to the  
content channel, will not see the content channel  
even if it is 'important'.  
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When pane placement is in use, this option affects For more details of view layouts, see  
the potential duplication of participants that are Understanding how participants display in layout  
specifically placed in view panes with view panes views.  
configured to show the conference's current  
active speaker.  
A pane set to show the loudest speaker  
will never show a participant that is  
specifically configured to be displayed in  
another layout pane. If another layout  
pane has been configured to show the  
participant which is the current active  
speaker, panes set to show the loudest  
speaker will instead show the  
conference's previous loudest speaker.  
If you never want a pane that is set to  
<loudest speaker> to duplicate a  
participant shown in another layout  
pane, choose this setting.  
This is the default setting; panes  
configured to show the loudest speaker  
will be able to show participants that are  
configured to be displayed in one or  
more small panes for that layout, but not  
those shown in big panes. This is most  
appropriate when using layouts with  
more than one big pane, in order to  
make best use of the screen area.  
Panes set to <loudest speaker> will always  
show the current active speaker for a  
conference, whether or not any other  
layout panes have been specifically  
configured to show that participant.  
When pane placement is in use, this option  
determines how often panes set to "rolling"  
change which participant they are showing.  
For more details of view layouts, see  
Determines how easy it is for a participant to  
A value of 0 means that it is very difficult for the  
replace the active speaker for a conference based active speaker to be replaced; a value of 100  
on how loudly they are speaking.  
means the active speaker can be replaced very  
easily.  
When selected, audio will be delayed to be  
transmitted at the same rate as video.  
A setting used only to rectify some types of 'lip  
sync' issues sometimes found with certain  
endpoints. Leave at default setting, unless advised  
to alter it by Codian technical support or a  
reseller.  
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Select the delay to be applied to audio relative to A setting used only to rectify some types of 'lip  
video.  
sync' issues sometimes found with certain  
endpoints. Leave at default setting, unless advised  
to alter it by Codian technical support or a  
reseller.  
Controls whether connected endpoints are  
This option acts as a unit-wide control over  
allowed to use floor and chair control operations. whether any H.243 floor and chair control  
operations are permitted. Individual conferences  
may have their own floor and chair control  
policies set; however, if this setting is Disabled  
then no floor or chair control operations will be  
possible within conferences. Changing this setting  
will only affect new calls - existing calls will  
continue with the setting in force when they  
became active.  
For more information, refer to H.243 floor and  
Sets the default action when endpoints call into This option can make it easier for callers to create  
the MCU using an unknown E.164 number; i.e. ad hoc conferences if Create new conference is  
one the does not correspond to any configured  
conference.  
selected. If you do not wish callers to be able to  
create conferences in this way, select one of the  
other options.  
The endpoint will enter the default auto  
attendant from which they may join  
existing conferences or potentially  
create a new conference (see Using an  
auto attendant). This behavior is the  
same as if the endpoint had called the  
MCU using its IP address rather than an  
E.164 number.  
Endpoints are not allowed to call  
unknown E.164 numbers, and the call  
will be terminated.  
A new conference will be created with  
the E.164 number called as its numeric  
identifier. The endpoint automatically  
joins this new conference. This option is  
not available if the MCU is in port  
reservation mode.  
When enabled, if the MCU is calling out to an  
Without this option selected, the caller ID is the  
H.323 endpoint, the caller ID that the endpoint name of the MCU.  
will see is the conference name.  
Instructs the MCU to request conference  
participants dialing into protected conferences  
You may wish participants joining a conference  
via a gatekeeper not to need to enter a PIN, even  
using an E.164 number via an H.323 gatekeeper for protected conferences. If this is the case, do  
to enter a PIN before they may join the not set this option. If you wish conferences to be  
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conference.  
protected, regardless of how participants  
connect, ensure you set this option.  
When this option is set, participants calling into a  
protected conference will be presented with PIN-  
entry screen instead of the normal conference  
view. The option has no effect for conferences  
with no PIN set.  
If this option is checked, ad hoc conferences  
It may be useful to register ad hoc conferences  
created using either an auto attendant or via calls individually with the gatekeeper to facilitate load-  
to an E.164 number associated with the MCU  
service prefix will be registered individually with  
the configured gatekeeper.  
balancing between multiple MCU devices which  
have registered the same prefix.  
If the MCU is operating in Port reservation  
mode, this option will be present but will be  
ignored as ad hoc conferences are not allowed in  
port reservation mode.  
If this option is checked, ad hoc conferences  
You will need to pre-configure numeric IDs for  
created using an auto attendant will be registered ad hoc conferences on the SIP registrar, or  
individually with the configured SIP registrar.  
configure the SIP registrar such that it will  
recognize unknown numbers.  
The numeric ID used for the conference will be  
registered as the SIP registrar ID (displayed on  
the Conference statistics page).  
If the MCU is operating in Port reservation  
mode, this option will be present but will be  
ignored as ad hoc conferences are not allowed in  
port reservation mode..  
The timeout setting for a participant entering a  
PIN for an ad hoc conference that they are  
currently creating:  
This global setting may be useful where  
participants creating ad hoc conferences rarely  
need to configure a PIN.  
Participants will never be prompted to  
enter a PIN when creating an ad hoc  
conference.  
Participants will be prompted for a PIN  
when creating an ad hoc conference. If  
the participant does not enter a PIN  
during the configured time period, the  
conference will be created without a  
PIN.  
Participants will be prompted for a PIN  
when creating an ad hoc conference.  
They must either enter a PIN to create  
an ad hoc conference with a PIN or press  
the hash/pound key (#) to create the  
conference without a PIN.  
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To configure gatekeeper settings, go to  
.
You can configure the MCU to use a gatekeeper, which can make it easier for end-users to join conferences using  
directory numbers rather than requiring them to know the IP address or host name of the MCU. The MCU can  
register up to 100 IDs with the gatekeeper; these IDs comprise conferences' Numeric IDs, the MCU service prefix, and  
the H.323 ID. If you need to register more than 100 IDs, use a prefix for MCU registrations to route calls to the MCU,  
rather than registering individual conferences with the gatekeeper. The use of prefixes is described further in the table  
below.  
In this section:  
Gatekeeper settings  
Gatekeeper status  
Refer to this table for assistance configuring the gatekeeper settings. After making any configuration changes, click  
.
Enables the MCU to use an H.323 gatekeeper for When set to Disabled then no gatekeeper  
registration of numeric identifiers for its  
conferences and/or auto attendants.  
registrations are attempted (and existing  
registrations are torn down), regardless of other  
gatekeeper or per-conference settings.  
When set to Enabled registrations with the  
gatekeeper are attempted, and the gatekeeper is  
contacted for incoming and outgoing calls. If the  
gatekeeper does not respond, calls are still  
connected if possible. When set to Required  
registrations with the gatekeeper are attempted  
but calls are not connected if the gatekeeper  
cannot be contacted.  
Identifies the network address of the gatekeeper This can be specified either as a host name or as  
to which MCU registrations should be made.  
an IP address.  
This field will have no effect if H.323 Gatekeeper  
usage (see above) is set to Disabled.  
The gatekeeper can be either the built-in  
gatekeeper enabled on the  
page (see  
list) or an external gatekeeper. To use the built-in  
gatekeeper enter "127.0.0.1". For an external  
gatekeeper, enter its host name or IP address.  
Controls how the MCU identifies itself when  
registering with its configured gatekeeper.  
Codian recommends that you use the Terminal /  
gateway option unless you are using a service  
prefix (in this case, use Gateway). Only use a  
different option if you are:  
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having specific problems  
using the Cisco Gatekeeper (with or  
without a service prefix), in which case  
use Gateway (Cisco GK compatible)  
using the VCON MXM Gatekeeper  
(with or without a service prefix), in  
which case use MCU (compatible)  
Refer to the list of Frequently Asked Questions  
(FAQ) in the Support section of the web site for  
more details about interoperability with  
gatekeepers.  
Whether a call involves consultation with the  
configured gatekeeper also depends on the Port A  
and Port B settings. For all incoming calls, and  
outgoing calls dialed by address rather than by  
E.164 phone number, the gatekeeper will be used  
to validate the connection only if the network  
port over which the connection is made is  
selected here.  
Specifies an identifier that the MCU can use to  
register itself with the H.323 gatekeeper.  
Before the MCU can register any IDs with the  
H.323 gatekeeper, it must make a unit-wide  
registration.  
This field is required for the gatekeeper  
registration.  
This will have no effect if H.323 gatekeeper usage is  
disabled.  
If the configured gatekeeper required password Note that where password authentication is used,  
authentication from registrants, check the Use  
password box and type the password.  
the (Mandatory) H.323 ID to register will be used as  
the username.  
Specifies an optional group of digits that are  
Conferences and auto attendants registered with a  
added to the beginning of each conference or auto gatekeeper have a Numeric identifier. The numeric  
attendant's numeric identifier before registering it identifier is a unique sequence of digits entered  
with the H.323 gatekeeper.  
from a video-conferencing endpoint to connect  
directly to the conference or auto attendant. This  
eliminates the need for users to navigate  
additional menus or to know the IP address of the  
MCU.  
To usefully partition the dialing space, you might  
need to ensure that all registrations from a single  
MCU start with the same sequence of digits.  
Using registration prefixes also can benefit large-  
scale dial plan changes. For example, you can  
change all MCU registrations to begin with "121"  
instead of "11" by changing a single MCU  
configuration field rather than individually  
amending every conference or auto attendant's  
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associated numeric identifier.  
If H.323 gatekeeper usage is disabled, this field will  
have no effect.  
Note that if you are also intending to use the  
MCU service prefix (see below), Codian  
recommends that you set both prefixes to the  
same number.  
If required, specify a group of digits which the  
This field is optional. If set, users dialing any  
H.323 gatekeeper may use to identify calls to be number beginning with this prefix will have their  
routed to the MCU.  
call directed to the MCU. This might be useful if  
you wish to create conferences in response to  
unknown E.164 numbers.  
Any numbers following the prefix will be  
identified by the MCU as a conference or auto  
attendant number. For example, if a conference  
has Numeric ID "3333" and you have set the  
service prefix to be "121", then a user dialing  
"1213333" will be connected to that conference.  
This field will have no effect if H.323 gatekeeper  
usage is disabled.  
Note that if you are also intending to use the  
Prefix for MCU registrations (see above), Codian  
recommends that you set both prefixes to the  
same number.  
If the MCU is unable to match a call to a  
conference or auto attendant, the action for  
Incoming calls to unknown E.164 number will be  
applied. This is a setting on the  
conference settings). This action can be set to  
Create new ad hoc conference.  
This field controls whether any scheduled  
This would normally be Enabled - by setting it to  
conferences' configured numeric IDs are allowed Disabled, an administrator can prevent users from  
to be registered with the gatekeeper.  
adding to the set of IDs registered with the  
configured gatekeeper, even if those users enable  
the gatekeeper Numeric ID registration setting for  
conferences they control. This may be desired  
when working with certain types of H.323  
gatekeeper whose behavior in some modes is to  
disconnect active calls when the set of registered  
IDs changes.  
This setting only affects registration of numeric  
IDs configured for scheduled conferences -  
registration of ad hoc conferences' IDs with the  
gatekeeper is controlled by the Register ad hoc  
conferences with gatekeeper setting on the  
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This field will have no effect if H.323 Gatekeeper  
usage is set to Disabled.  
Select this option if you want the MCU to inform The ability of the MCU to send resource  
the gatekeeper about its availability or non-  
availability messages is useful in a network where  
availability. This information will be used by the there are multiple MCUs or where there are  
gatekeeper when it is selecting where to place ad several media blades in an MSE.  
hoc conferences.  
In an environment with multiple conferencing  
devices registered with the same gatekeeper, that  
Only use this option where multiple MCUs are  
gatekeeper should favor devices in the available  
registered with the same MCU service prefix on  
the same gatekeeper.  
state when choosing where to place new calls.  
For example, when one MCU sends the  
gatekeeper a message indicating that it is not  
If you select this option, you must configure the  
available, the gatekeeper will then attempt to use  
thresholds for conferences and/or video ports.  
a different MCU for new ad hoc conferences.  
Thresholds:  
Resource availability indications are most useful  
where the thresholds are configured such that the  
MCU informs the gatekeeper that it is unavailable  
when its resources are nearly used up.  
: Enter any number of  
conferences between 0 and 200. (A  
value of 0 will mean that the MCU will  
always indicate 'unavailable'.)  
Conferences without any active participants do  
not contribute to the conference count; any video  
port in use is added to the video port count.  
: Enter a number between 0  
and the number of video ports on your  
MCU; for example, on an MCU 4205,  
there are 12 video ports, so enter a  
number between 0 and 12. (A value of 0  
will mean that the MCU will always  
indicate 'unavailable'.)  
When either threshold is equaled or exceeded,  
the MCU sends a message to indicate that it is not  
available; when the resource usage drops such  
that neither threshold is equaled or exceeded, the  
MCU sends a message indicating that it is  
available.  
You might choose to only configure one of the  
thresholds. You are probably aware of how your  
video conferencing resources tend to be used by  
participants and you need to consider this when  
configuring the thresholds. For example, you  
could have four people who have each started an  
ad hoc conference; you might know that it is  
usual for such conferences to end up having ten  
participants. In this case, on a 40-port MCU you  
could set the conference threshold to 4 to  
indicate that it will be out-of-resources very  
soon. On the same MCU if you set the video port  
threshold to 35 and left the conference threshold  
empty, another four or more people could begin  
ad hoc conferences on this MCU before the  
participants expected in the original four  
conferences had dialed in.  
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The MCU also displays brief status information about its registrations with the configured gatekeeper.  
To display a complete list of all IDs that the MCU is attempting to register with the configured H.323 gatekeeper,  
click the  
link in the Number of active registrations row of the gatekeeper status table; this takes you to the Active  
registrations page.  
Displays the IP address of the gatekeeper  
currently being used by the MCU.  
This information might be useful if the gatekeeper  
has been specified with a host name rather than  
with an IP address.  
If the MCU has been unable to reach the  
configured gatekeeper and has instead registered  
with an alternate gatekeeper, the status displayed  
here will be "registered with alternate gatekeeper  
<IP address>".  
Displays the local IP address and port number that This information might be useful if the MCU has  
the MCU has registered with the gatekeeper.  
more than one IP address, for instance if both  
Ethernet interfaces are in use.  
Displays the number of 'alternate' gatekeepers  
Where the configured gatekeeper has told the  
configured on the H.323 gatekeeper. This figure MCU about any configured 'alternate'  
comes from the gatekeeper itself; if there are any gatekeepers and if the MCU loses contact with  
'alternate' gatekeepers configured, the gatekeeper the configured gatekeeper, the MCU will attempt  
tells the MCU their IP addresses.  
to register with each of the 'alternates' in turn. If  
none of the 'alternate' gatekeepers responds, the  
MCU will report that the registration has failed.  
If the MCU successfully registers with an  
'alternate' gatekeeper:  
the H.323 gatekeeper status will indicate  
that registration is with an 'alternate'  
the list of 'alternates' received from the  
new gatekeeper will replace the  
previous list  
the MCU will only revert back to the  
original gatekeeper if the 'alternate' fails  
and only if the original gatekeeper is  
configured as an 'alternate' on the  
current gatekeeper's list of 'alternates'  
Note that if the MCU registers with an 'alternate'  
that does not itself supply a list of 'alternates', the  
MCU will retain the original list and if it loses  
contact with the current gatekeeper, each one  
will be attempted from the top again as before.  
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Displays whether the gatekeeper is configured to The possible statuses are:  
send resource availability indications and if it is, it  
displays the current state of the resource  
availability status of the MCU.  
Displays the number of E.164 numbers plus  
H.323 IDs plus prefixes that the MCU has  
registered with the gatekeeper.  
It also shows how many registrations are in  
progress but are not fully registered yet.  
Full information on the gatekeeper registrations  
being made by the MCU can be seen by clicking  
on  
; this takes you to the Active  
Displays the identifier that the MCU has used to For more information about the H.323 ID, refer  
register itself with the H.323 gatekeeper.  
to the table above.  
Displays the identifier that the gatekeeper has  
registered for calls to be routed to the MCU.  
For more information about this prefix, refer to  
the table above.  
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To display a complete list of all IDs that the MCU is attempting to register with the configured H.323 gatekeeper, go  
to  
to the  
and click  
, shown next to the Number of active registrations status entry. You are taken  
page. This page shows the complete set of IDs that the MCU is attempting to register with  
the configured H.323 gatekeeper, and includes the H.323 ID, prefixes, and specific E.164 number registrations for  
active conferences and configured auto attendants.  
You can configure filters so that only specific registrations are shown in the list. This may help you to find a  
registration whose number or name you know if the list is very long.  
The filtered registration list is automatically updated when you change the ID and name filters; to stop filtering the  
list either delete the filters or click  
. If both the ID filter and the name filter are defined, the registration  
list will show only those entries which match both filters.  
Type the ID, or a part of the ID for which you  
want to see details.  
The filtered registration list is automatically  
updated when you change the ID and name  
filters.  
Type the text, or a part of the text that will  
appear in the "Details" column of the  
Registrations table. For example, type  
'Conference' to filter the registrations to show all  
conferences that the MCU is attempting to  
register with the gatekeeper.  
Applying a filter will filter all registrations and  
display any that match, even if those registrations  
are not on the page currently displayed.  
The registration list shows, for each registered ID, the type of that ID (H.323 ID, prefix or E.164 number), the  
object it relates to, and the status of that registration. If you want to modify or remove a specific registered ID, click  
on the link in its Details column to be taken to the relevant configuration page.  
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To configure SIP settings on the MCU, go to  
.
To allow conference participants with SIP endpoints to connect to the MCU by dialing a directory number rather  
than an IP address, you must configure a SIP registrar. The settings on this page control the MCU's interaction with  
the SIP registrar and with SIP endpoints.  
A SIP call will select the audio and video codecs to use from the set of those both allowed on the  
page and supported by SIP, unless the call is with an endpoint configured with a Custom codec (refer to  
Configuring SIP endpoints for more information).  
Refer to this table for assistance configuring the SIP settings. After making any configuration changes, click  
.
Specifies the level of SIP registration for the  
MCU.  
Can be set to:  
No registration: The MCU will not  
register with the SIP registrar. This  
means that a user with a SIP endpoint  
can only connect to the MCU by dialing  
its IP address or hostname  
Register MCU only: Enables conference  
participants to dial in to the auto  
attendant of the MCU  
Allow conference registration: Enables  
conference participants to dial directly in  
to conferences. For this to work, you  
must configure the SIP registrar with  
conference IDs  
Identifies the network address of the SIP registrar This can be specified either as a host name or as  
to which MCU registrations should be made.  
an IP address. This field will have no effect if  
is set to No registration.  
Choose between:  
Your choice is dependent on the type of SIP  
registrar you are using.  
Standard SIP: for non-Microsoft SIP  
registrars  
Microsoft OCS/LCS: for Microsoft SIP  
registrars  
If you are using Microsoft OCS or LCS, you will  
also need to configure the OCS or LCS to  
recognize the IP address of the MCU and treat it  
as authenticated.  
This field will have no effect if  
is set to No registration.  
Select this option to force the MCU to present its Often, the SIP registrar will not require the local  
local certificate when registering with the SIP  
registrar.  
certificate from the MCU. Only select this option  
if your environment dictates that the SIP registrar  
must receive the local certificate.  
The login name for the MCU on the SIP registrar. You need to configure the SIP registrar with  
details of the devices that will register with it and  
create a login for each device.  
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If you are using Microsoft OCS or LCS, you need  
to enter the full URI (for example,  
MCU@mylcs.com).  
Note that this username will be used anywhere  
where one is required in a SIP call; for example,  
it will be used where authentication is required  
with a SIP server where no registrar is used.  
The password for the MCU on the SIP registrar. You need to configure the SIP registrar with  
details of the devices that will register with it and  
create a login for each device. The password  
configured on this page needs to match the  
password in the SIP registrar. For Microsoft OCS  
or LCS, do not enter a password.  
Note that this username will be used anywhere  
where one is required in a SIP call; for example,  
it will be used where authentication is required  
with a SIP server where no registrar is used.  
Identifies the network address of the SIP proxy. If set, the proxy is used for all SIP calls, whether  
through a registrar or not.  
Select a maximum bit rate to use from Microsoft Microsoft OCS/LCS clients will try to use the  
OCS/LCS clients.  
maximum bit rate that the MCU advertises  
during the initial call setup. In most scenarios,  
you will not want OCS/LCS clients to use the  
Default bandwidth from MCU that is configured on  
the  
global conference settings). Use this setting to  
select an appropriate bit rate for Microsoft  
OCS/LCS clients.  
<limit disabled> will cause the MCU to advertise  
the Default bandwidth from MCU.  
Identifies the protocol to be used for call control If your SIP devices use TCP, select TCP as the  
messages for outgoing call connections.  
outgoing transport. If your SIP devices use UDP,  
select UDP as the outgoing transport. If you want  
to use encrypted SIP, select TLS. Note that if you  
want to use TLS, you must have the encryption  
feature key (or the Secure management feature  
key) and the TLS service must be enabled on the  
page.  
Note that this unit-wide setting can be overriden  
on a per-configured endpoint basis if you require  
different settings for individual endpoints. For  
more information about configuring SIP  
endpoints, refer to Configuring SIP endpoints  
Using TLS for call setup is not sufficient for the  
call to be considered encrypted such that it can  
participate in a conference which requires  
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encryption. Where encryption is required in the  
conference configuration, a SIP call must use  
SRTP. For more information about SIP  
settings.  
The MCU can accept connections on TCP, UDP,  
and TLS providing those services are enabled on  
the  
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You can configure two streaming options that will be available for users to choose between when streaming  
conferences. For each streaming option, you must choose a media player and a bit rate.  
You can configure the MCU to support either (or both of) unicast or multicast streaming. Unicast streaming involves  
a direct connection between the MCU and the individual user. Multicast streaming involves transmitting a single copy  
of the video or audio stream to multiple recipients. When choosing to support multicast streaming, ensure that your  
network has been properly configured to avoid network flooding.  
To access streaming settings, choose  
.
Controls the ability of the MCU to stream  
conferences.  
If this setting is Enabled, you can configure  
streaming on a per-conference basis from  
individual conferences' configuration pages. For  
more information about configuring an individual  
conference, refer to Adding and updating  
If this setting is Disabled, it will not be possible to  
stream any conferences.  
Permits or prohibits streaming of conferences that Changing this setting will have no effect on  
are generated either through the "Create new currently active ad hoc conferences; however,  
conference" option in video auto attendants, or when an ad hoc conference is running, whether  
calling the MCU with an unknown E.164  
number.  
or not streaming is allowed for that conference  
can be configured (go to  
conference you require and select the  
tab).  
, select the  
Ad hoc conferences are not permitted when Port  
reservation is enabled - if the MCU is operating in  
port reservation mode then this streaming option  
will not be shown.  
The MCU is configured with two streaming rates, The name is optional - if not specified, the  
each comprising audio and video encoding  
formats (codecs) and overall (i.e. combined)  
media bit rate. The names you enter are the  
choices offered to users when streaming.  
choices offered to users will simply show the  
details of the audio and video codecs, together  
with the overall media bit rate.  
This is intended to make the choice easier for  
potentially non-technical users; for instance, one  
rate could be named "low bit rate" and the other  
"high bit rate".  
Choose from the available media players.  
It is not possible to use Windows Media Player to  
stream conferences in multicast mode.  
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Sets the audio and video combination to use, and Typically, when two streaming rates are used,  
the overall media bit rate.  
one is set up as a low bit rate combination and the  
other configured to use a higher bit rate. This  
enables those users with a low bandwidth  
connection to achieve useful streaming while at  
the same time allowing those with a high  
bandwidth link to take advantage of enhanced  
video.  
The available options vary depending on which  
media player you have chosen.  
Choose whether to use the specified streaming  
rate for multicast.  
Setting any Multicast parameters to "Enabled" will  
only be useful if the multicast media IP addresses  
and port numbers are also configured - see  
below.  
If this is set to Enabled then for any conference  
with Streaming set to "Multicast" or "Unicast and  
multicast", multicast audio and video streams will It is not possible to use Windows Media Player to  
be transmitted according to the corresponding  
stream conferences in multicast mode.  
Streams setting.  
Identifies the range of IP addresses to which  
multicast streaming media should be sent.  
If this address range is not configured, the MCU  
cannot transmit multicast conference media.  
Sets the range of port numbers to which the  
media will be sent.  
This UDP port number range is used in  
conjunction with the Media transmit IP address.  
You must set both the start and end port numbers  
to transmit multicast conference media.  
Identifies the protocol used by Windows Media MMS over UDP is a low latency/ high  
Player to stream data. Note that v11 only throughput protocol, while MMS over TCP  
supports HTTP; it no longer supports MMS over includes extra reliability, though extra processing  
UDP or MMS over TCP.  
power is required. Both use the streaming port,  
so if a restrictive firewall is present HTTP may be  
necessary.  
Auto negotiation attempts to open the most  
efficient connection, switching protocols if unable  
to do so, but on some systems this is not efficient.  
Codian recommends that you select to use  
UDP/TCP/HTTP rather than auto-negotiation.  
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The content settings affect the behavior of the MCU with regard to H.239 and BFCP (Binary Floor Control  
Protocol).  
H.239 is the protocol that allows for an additional video channel (known as the content channel) alongside the main  
video channel in a video-conferencing call that uses H.323; BFCP is a protocol that allows for an additional video  
channel (known as the content channel) alongside the main video channel in a video-conferencing call that uses SIP.  
For example, a conference participant may want to contribute a slide presentation from a laptop within a video  
conference.  
Note that BFCP uses the TCP port (5070); if you want to use BFCP, you must enable that service on the  
page. For more information about configuring services, refer to Configuring IP services.  
For more information about content support in conferences, refer to Content channel video support.  
To access these settings, choose  
.
Refer to this table for assistance configuring the content settings. After making any configuration changes, click  
.
Controls whether the MCU as a whole is  
permitted to use content.  
If this setting is Enabled, you can still enable or  
disable the use of content on a per-conference  
basis. For more information about configuring  
individual conferences, refer to Adding and  
updating conferences.  
If this setting is Disabled, no conference will be  
able to use content.  
If this setting is H.239 only, no conference will be  
able to use BFCP content.  
Certain video conferencing endpoints and  
infrastructure such as gatekeepers may not  
operate correctly when communicating with  
equipment (such as the Codian MCU) which  
declares H.239 capability. It may therefore be  
necessary to set this to Disabled in order to work  
with legacy devices (this will, of course, also  
prevent content video streams being used with  
any H.239- or BFCP-aware equipment).  
If this setting is Enabled, content channel video  
will be permitted in ad hoc conferences as well as  
scheduled conferences.  
Ad hoc conferences are those created using either  
the  
option within an auto  
attendant or via calls to an E.164 number  
associated with the configured MCU service prefix.  
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This field sets which video codec is used for  
conferences' content video streams.  
A single content video stream is used for each  
conference, and this stream will be sent to all  
viewing endpoints. If an endpoint is unable to  
receive content video using the codec configured  
here, no content channel will be opened to that  
endpoint.  
This field sets a lower limit on the bandwidth of A single content video stream is used for each  
the shared content video encoding sent to content conference, and this stream will be sent to all  
receivers in a conference.  
endpoints receiving the content channel as a  
separate video channel. If some endpoints are  
only able to receive low bit rate streams (for  
instance if they have called into the MCU at a low  
call rate), it is sometimes preferable to exclude  
those endpoints completely from the content  
stream rather than force all viewers to see a  
reduced bit rate channel.  
Changing this setting when there are connected  
participants causes the MCU to re-assess whether  
there should be content video channels to those  
endpoints; the MCU will close existing channels  
and open new ones as appropriate.  
If you do not wish to exclude endpoints from  
viewing the shared content video channel in a  
conference, make sure this is set to <no  
minimum>, which is the default setting.  
Where an endpoint cannot, for whatever reason,  
receive the content channel as an additional video  
channel, the MCU can show the content channel  
as part of the main video channel. That is, the  
participant will see the content as a pane in the  
conference layout. This functionality is controlled  
by the Display content in normal video channel  
setting (see below).  
Note that during a call, an endpoint can send a  
'flow control message' to the MCU that could  
cause the MCU to reduce the bit rate to that  
endpoint to below the configured Minimum content  
channel bit rate; in this case, the MCU will close  
the content channel to that participant. To re-  
enable content (which has been disabled in this  
way) to this participant, go to the conference's  
Participant list and use the content enable  
control. For more information about altering a  
participant's settings during a conference, refer to  
Sets whether the MCU will render content  
If there is an active content channel for a  
channel data in endpoints' main video channels. conference, it may be that the MCU is unable to  
open a content channel to a particular endpoint.  
For instance, that endpoint may have no content  
capability, or might not support the video format  
specified by the Outgoing content video codec setting  
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(see above).  
In these cases, if this option is set to Enabled, the  
MCU will display the content channel video  
within a pane of the currently selected conference  
layout. In these cases, you might also want to  
enable the Automatically make content channel  
important option in the  
page which will make the content channel  
important at the same time.  
If this option is Enabled, the MCU will ignore fast When this mode is active, it can prevent a large  
update requests for a conference's content video number of keyframes being sent in the shared  
channel received from endpoints whose  
connections are experiencing problems.  
content video encoding in response to fast update  
requests from a single endpoint. A high number  
of keyframes may reduce the video quality of the  
content channel for all conference participants,  
including those with good connections to the  
MCU.  
Sets the bandwidth of the content channel video Just as there is a single content video stream sent  
stream sent to streaming viewers.  
to all content-capable videoconferencing  
endpoints in a conference, there is a single  
content channel video stream sent to all  
streaming viewers.  
This option is only available if the MCU web  
conferencing (WCO) feature key is present.  
This option allows the bandwidth of the streamed  
content channel video to be set. While in general  
a higher value means a greater frame rate (and  
thus better video quality), it is important to not  
set this value too high (i.e. higher than the  
available TCP network bandwidth between the  
MCU and viewers' machines) to avoid  
degradation resulting from lost data.  
If Enabled, people viewing the content channel  
stream via a web browser will be able to add  
markup to that video stream such as graphics and  
text. This markup will then be visible to all  
content channel viewers, both those viewing via  
streaming and those connected via  
Changing this setting has an immediate effect:  
if changed to Disabled, it will not be  
possible for existing viewers to complete  
markup currently in progress  
if changed to Enabled, existing streaming  
viewers will gain the ability to add  
markup  
videoconferencing endpoints.  
This option is only available if the MCU web  
conferencing (WCO) feature key is present.  
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You can configure the MCU to encrypt connections to and from H.323 and SIP endpoints.  
The encryption technology that the MCU uses for encryption to and from H.323 endpoints is Advanced Encryption  
Standard (AES).  
The encryption technology that the MCU uses for encryption to and from SIP endpoints is Secure Real-time  
Transport Protocol (SRTP).  
To use encryption, you must have the Encryption feature key present on the MCU. For information about installing  
feature keys, refer to Upgrading the firmware. To access encryption settings, go to  
.
Encryption is used where both devices in a call agree to use encryption; by default if one of the devices cannot use  
encryption (for example if SIP endpoint does not support SRTP), the MCU will allow the call to be unencrypted,  
unless the conference configuration dictates that encryption is Required. Where encryption is required, calls that  
cannot used encryption will not be allowed.  
When encryption is in use to and from H.323 endpoints, the MCU will encrypt audio, video, and content media. It  
does not encrypt control or authentication information.  
When encryption is in use to and from SIP endpoints, the MCU will encrypt audio and video media using SRTP.  
Control or authentication information can also be encrypted using TLS. For more information refer to Using  
encryption with SIP, below.  
You can:  
configure the MCU to advertise its ability to encrypt connections, such that it will use encryption if an  
H.323 endpoint can use AES encryption  
configure the MCU to advertise its ability to encrypt connections, such that it will use encryption if a SIP  
endpoint can use SRTP encryption  
configure the MCU so that the default encryption option for new conferences is either  
or  
. Be aware that anyone creating a new conference will be able to set the encryption setting for the  
conference to either  
or  
force new ad hoc conferences to use encryption  
Note that using encryption does not affect the number of ports that are available on the MCU.  
Note that the MCU will not show thumbnail previews on the Conference participant page if encryption is required  
for a conference. If you have the Show thumbnail images option selected on the  
page,  
thumbnail previews will be shown for conferences where encryption is optional and there are encrypted participants.  
Refer to this table for assistance configuring the encryption settings. After making any configuration changes, click  
.
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Whether the MCU is able to use encryption or  
not.  
When encryption status is Enabled, the MCU  
advertises itself as being able to use encryption  
and will use encryption if required to do so by an  
endpoint. If this setting is Enabled, you can enable  
or disable the use of encryption on a per-  
conference basis.  
If this setting is Disabled, no conference will be  
able to use encryption.  
The default encryption setting for new scheduled When you (or another user) create a new  
conferences (on the  
page).  
>
conference (by choosing  
and clicking  
), you can set the encryption  
setting for the conference to be either Allowed or  
Required. This control defines which option is  
selected by default. However, when creating a  
conference this can be changed.  
When enabled, this setting forces encryption to Changing this setting will have no effect on  
be used for new ad hoc conferences.  
currently active ad hoc conferences; however,  
when an ad hoc conference is running, whether  
or not encryption is required for that conference  
can be configured (go to  
conference you require and select the  
tab).  
, select the  
Select the setting for media encryption for SIP  
calls:  
For more information refer to Using encryption  
with SIP, below.  
When disabled, the MCU will not advertise that  
it is able to encrypt using SRTP. It is only  
necessary to disable SRTP if it is causing  
problems.  
All transports: If encryption is used for a  
call, the media will be encrypted using  
SRTP regardless of transport mechanism  
used for call control messages.  
Secure transports (TLS) only: If encryption  
is used for a call, the media will only be  
encrypted in calls that are set up using  
TLS.  
Disabled: SRTP will not be used for any  
calls. The MCU will not encrypt media  
for SIP calls.  
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The MCU supports the use of encryption with SIP. When encryption is in use with SIP, the audio and video media  
are encrypted using Secure Real-time Transport Protocol (SRTP). When using SRTP, the default mechanism for  
exchanging keys is Session Description Protocol Security Description (SDES). SDES exchanges keys in clear text, so it  
is a good idea to use SRTP in conjunction with a secure transport for call control messages. You can configure the  
MCU to also use Transport Layer Security (TLS) which is a secure transport mechanism that can be used for SIP call  
control messages.  
Using TLS for call setup is not sufficient for the call to be considered encrypted such that it can participate in a  
conference which requires encryption. Where encryption is required in the conference configuration, a SIP call must  
use SRTP.  
To configure the MCU to use SRTP to encrypt media in calls that are set up using TLS:  
1. You must have the encryption feature key installed on your MCU.  
2. Go to  
and set:  
Encryption status to Enabled.  
o
o
o
Default setting for new scheduled conferences to Required.  
SRTP encryption to Secure transports (TLS) only.  
and set Outgoing transport to TLS.  
3. Go to  
Note that to allow the MCU to accept incoming calls that use TLS, go to  
and ensure that Incoming  
Encrypted SIP (TLS) is selected.  
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To configure the network settings on the MCU and check the network status, go to  
.
or  
The MCU has two Ethernet interfaces, Port A and Port B. The configuration pages for the two interfaces look and  
behave similarly, and so are described together. Differences will be noted as appropriate.  
Port A can be configured to be allocated its IP address by DHCP. Port B cannot use DHCP. Connect Port A to your  
local network and connect Port B to a second subnet or the internet depending on your application of the MCU.  
In this section:  
Ethernet status  
These settings determine the IP configuration for the appropriate Ethernet port of the MCU. When you have  
finished, click  
and then reboot the MCU.  
Whether the port is enabled or disabled. When Port A can never be disabled because it is the  
enabled, the port will allow IP traffic to flow;  
when disabled, IP traffic will not pass into or out  
of the MCU on this port.  
primary interface of the MCU.  
Specifies a name for the MCU.  
Depending on your network configuration, you  
may be able to use this host name to  
communicate with the MCU, without needing to  
know its IP address.  
Specifies whether the MCU obtains its own IP  
address for this port automatically via DHCP  
(Dynamic Host Configuration Protocol), or  
whether or if it should use the values that you  
specify in the Manual configuration fields below.  
Click  
to request a new IP address if  
you have selected automatic configuration.  
Identifies the dot-separated IPv4 address for this You only need to specify this option if you have  
port, for example 192.168.4.45.  
chosen Manual IP configuration, as described  
above.  
For Port A, if the IP configuration setting is set to  
Automatic by DHCP this setting will be ignored  
Identifies the subnet mask required for the IP  
address you wish to use, for example  
255.255.255.0.  
Identifies the IP address of the default gateway on  
this subnet, for example 192.168.4.1.  
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Identifies the IP address of the name server.  
Identifies an optional second name server.  
The secondary DNS server is only used if the first  
is unavailable. If the first returns that it does not  
know an address, the secondary DNS server will  
not be queried.  
Specifies an optional suffix to add when  
performing DNS lookups.  
This can allow you to use non-fully qualified host  
names when referring to a device by host name  
instead of IP address.  
For example, if the domain name is set to  
codian.com, then a request to the name server to  
look up the IP address of host endpoint will  
actually lookup endpoint.codian.com.  
Use the IP Status fields to verify the current IP settings for the appropriate Ethernet port of the MCU, which were  
obtained using DHCP or configured manually (see IP configuration settings) including:  
Host name  
DHCP  
IP address  
Subnet mask  
Default gateway  
Name server (DNS)  
Secondary name server (DNS)  
Domain name (DNS suffix)  
These settings determine the Ethernet settings for the appropriate port of the MCU. Refer to the table for assistance  
with these settings. When you have finished, you must press  
effect.  
to make the changes take  
Specify whether you want this Ethernet port to  
It is important that your Ethernet settings match  
automatically negotiate its Ethernet settings with those of the device to which this port is  
the device it is connected to, or if it should use  
the values that you specify in the Manual  
configuration fields below.  
connected. For example, both devices must be  
configured to use automatic negotiation, or both  
configured with fixed and matching speed and  
duplex settings (see below).  
Identifies the connection speed: 10 Mbit/s or 100 The connection speed must match that of the  
Mbit/s. Use automatic negotiation if a connection device to which this port is connected.  
speed of 1000 Mbit/s is required.  
You only need to select this option if you have  
chosen manual Ethernet settings, as described  
above.  
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Identifies the connection duplex mode:  
The duplex setting must match that of the device  
to which this port is connected.  
Both devices can send data to each other  
at the same time  
You only need to select this option if you have  
chosen manual Ethernet settings, as described  
above.  
Only one device can send to the other at  
a time  
Indicates whether this Ethernet port is connected  
to or disconnected from the network.  
Shows the speed (10/100/1000 Mbit/s) of the  
network connection to the MCU on this port.  
This value is negotiated with the device to which  
this port is connected or based on your manual  
configuration, depending on the settings you  
chose above.  
Shows the duplex mode (full/half duplex) of the This value is negotiated with the device to which  
network connection to this port.  
this port is connected or based on your manual  
configuration, depending on the settings you  
chose above.  
Shows the fixed hardware MAC (Media Access  
Control) address of this port.  
This value cannot be changed and is for  
information only.  
Displays a count of the total number of packets  
When troubleshooting connectivity issues, this  
sent from this port by the MCU. This includes all information can help you confirm that the unit is  
TCP and UDP traffic.  
transmitting packets into the network.  
Displays a count of the total number of packets  
When troubleshooting connectivity issues, this  
received by this port of the MCU. This includes information can help you confirm that the unit is  
all TCP and UDP traffic. receiving packets from the network.  
These fields display further statistics for this port. Use these fields for advanced network  
diagnostics, such as resolution of problems with  
Ethernet link speed and duplex negotiation.  
Multicast packets sent  
Multicast packets received  
Total bytes sent  
Total bytes received  
Receive queue drops  
Collisions  
Transmit errors  
Receive errors  
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If the Video Firewall feature is enabled (see Upgrading the firmware), you will need to set up one or more routing  
settings to control how IP traffic flows in and out of the MCU.  
It is important that these settings are configured correctly, or you may be unable to make calls to or from the MCU  
or access the web interface.  
To configure the route settings, go to  
In this section:  
.
Current IP status  
If both Ethernet ports are enabled, it is necessary to specify which port is used in certain special circumstances. Make  
the appropriate selections described below, then click  
to make any changes take effect.  
The IP address to which the MCU will send  
packets in the absence of more specific routing  
(see IP routes configuration). Therefore, it only  
makes sense to have precisely one default  
gateway, even though different default gateways  
may have been configured for Ports A and B. Use  
this option to decide which port's default gateway  
configuration to use as the unit's default gateway.  
If Ethernet Port B is disabled, you cannot specify  
that port as the default gateway preference.  
Selecting Port B as default gateway preference  
then disabling Port B will cause the preference to  
revert to Port A.  
The IP address to which the MCU will send  
If Ethernet Port B is disabled, you cannot specify  
requests to look up unrecognized host names in that port as the name server preference.  
order to determine their corresponding IP  
addresses. Only one name server (and associated  
secondary name server) may be used, even  
though different name servers may have been  
configured for Ports A and B. Use this option to  
decide which port's name server configuration to  
use as the unit's name server.  
Selecting Port B as name server preference then  
disabling Port B will cause the preference to  
revert to Port A.  
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In this section you can control how IP packets should be directed out of the MCU. You should only change this  
configuration if you have a good understanding of the topology of the network(s) to which the MCU is connected.  
Configuration of routes is divided into two sections: addition of new routes, and the display and removal of existing  
routes.  
To add a new route, first enter the details using the table below for reference. When you are satisfied with the details  
entered, click  
to make the addition. If the route already exists, or aliases (overlaps) an existing route,  
you will be prompted to correct the problem and try again.  
Use these fields to define the type of IP addresses To route all IP addresses in the range  
to which this route applies.  
192.168.4.128 to 192.168.4.255 for example,  
specify the IP address as 192.168.4.128 and the  
mask length as 25, to indicate that all but the last  
seven bits address are fixed.  
The IP address pattern must be in the dot-  
separated IPv4 format, while the mask length is  
chosen from a drop-down list.  
The mask field specifies how many bits of the  
address are fixed; unfixed bits must be set to zero  
in the address specified.  
Use this field to control how packets destined for Selecting Port A results in matching packets being  
addresses matching the specified pattern are routed to Port A's default gateway (see  
routed. You may select Port A, Port B or Gateway. Configuring network settings). Selecting Port B  
If the latter option is selected, you must specify will cause matching packets to be routed to Port  
the IP address of the gateway to which you want B's default gateway.  
packets to be directed.  
If Ethernet Port B is disabled, the option to route  
packets to Port B will be disabled.  
Configured routes are listed below the Add IP route controls. For each route, the following details are shown:  
The IP address pattern and mask  
Where matching packets will be routed, with the possibilities being:  
o
o
o
Port A - meaning the default gateway configured for Port A  
Port B - meaning the default gateway configured for Port B  
IP address - a specific address has been chosen  
Whether the route has been configured automatically as a consequence of other settings, or added by the  
user as described above.  
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The default route is configured automatically in correspondence with the default gateway preference field (see Port  
preferences) and cannot be deleted. Any packets not covered by manually configured routes will be routed according  
to this route.  
Manually configured routes may be deleted by selecting the appropriate checkbox and clicking  
.
If the default gateway preference is set to Port B and that port is disabled, the default route will be updated  
automatically to route packets not covered by any manually configured route via Port A.  
If a manually configured route specifies Port B and that port is disabled, packets matching that route  
automatically routed via Port A, but discarded. You should take care to avoid this situation.  
be  
This table shows the current default gateway and name server(s) for Ethernet Ports A and B. No fields can be  
changed, and are provided for reference when configuring the other parameters described in the sections above.  
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To configure IP services, go to  
.
Use this page to control the type of services that may be accessed via Ethernet Ports A and B. You might use this if  
one Ethernet port is connected to a network outside your organization's firewall, and you wish to restrict the level of  
access that external users are entitled to, for example, by disabling FTP access via Port B. Refer to the table below for  
more details.  
In addition to controlling the Ethernet interfaces over which a service operates, this page also allows an administrator  
to specify the port number on which that service is provided. If the port number for a service is changed, it is  
necessary to ensure that the new value chosen does not clash with the port number used by any of the other services;  
it is not, however, normally necessary to use anything other than the pre-configured default values.  
Note that by default SNMP Traps are sent to port UDP port 162 (on the destination network management station);  
this is configurable. For more information, refer to Configuring SNMP settings.  
To reset all values back to their factory default settings, click the  
.
button and then click  
Enable/disable web access on the specified  
Web access is required to view and change the  
interface or change the port that is used for this MCU web pages and read online help files. If you  
service.  
disable web access on both Ports A and B you will  
need to use the serial console interface to re-  
enable it.  
Note that QuickTime uses RTSP by default which  
is listed as Streaming (other) on the  
page. However, the QuickTime player  
can be configured to use HTTP (that is it will  
come from the web service port) instead.  
If a port is disabled, this option will be  
unavailable.  
Enable/disable secure (HTTPS) web access on  
This field is only visible if the MCU has the Secure  
the specified interface or change the port that is management (HTTPS) feature key or an Encryption  
used for this service.  
feature key installed. For more information about  
installing feature keys, refer to Upgrading the  
By default, the MCU has its own SSL certificate  
and private key. However, you can upload a new  
private key and certificates if required. For more  
information about SSL certificates, refer to  
If a port is disabled, this option will be  
unavailable.  
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Allow/reject incoming calls to the MCU using  
H.323 or change the port that is used for this  
service.  
Disabling this option will not prevent outgoing  
calls to H.323 devices being made by the MCU.  
That is, the MCU will need to dial out to  
conference participants who are using H.323.  
If a port is disabled, this option will be  
unavailable.  
Allow/reject incoming calls to the MCU using  
Disabling this option will not prevent outgoing  
SIP over TCP or change the port that is used for calls to SIP devices being made by the MCU. That  
this service.  
is, the MCU will need to dial out to conference  
participants who are using SIP over TCP.  
If a port is disabled, this option will be  
unavailable.  
Allow/reject incoming encrypted SIP calls to the Disabling this option will not prevent outgoing  
MCU using SIP over TLS or change the port that calls to SIP devices being made by the MCU. That  
is used for this service.  
is, the MCU will need to dial out to conference  
participants who are using SIP over TLS.  
If a port is disabled, this option will be  
unavailable.  
Allow/reject content streams using BFCP (Binary Disabling this option will prevent BFCP content  
Floor Control Protocol).  
being used in any conferences. BFCP can be used  
to allow SIP endpoints to contribute and receive  
content. For more information, refer to Content  
Allow/disable streaming from the MCU to  
If a port is disabled, this option will be  
Windows Media Player or change the port that is unavailable.  
used for this service.  
For more information about streaming, refer to  
Allow/disable RTSP (Real Time Streaming  
Protocol) streaming from the MCU to  
QuickTime or RealPlayer or change the port that  
is used for this service.  
If a port is disabled, this option will be  
unavailable.  
For more information about streaming, refer to  
Enable/disable FTP access on the specified  
FTP can be used to upload and download MCU  
interface or change the port that is used for this configuration.  
service.  
You should consider disabling FTP access on any  
port that is outside your organization's firewall.  
If a port is disabled, this option will be  
unavailable.  
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Allow/reject incoming and outgoing calls to the Disabling this option will prevent calls using SIP  
MCU using SIP over UDP or change the port that over UDP.  
is used for this service.  
If a port is disabled, this option will be  
unavailable.  
You must use the same port number for both  
Port A and Port B. The number is automatically  
refreshed for Port B. You cannot change the Port  
B UDP port numbers and they are always grayed-  
out; if you want to allow incoming and outgoing  
SIP (UDP) calls on Port B, ensure that you have  
the video firewall as an activated feature (refer to  
Upgrading the firmware) and you have checked  
the tickbox for SIP (UDP) on Port B.  
Enable/disable the receiving of the SNMP  
protocol on this port or change the port that is  
used for this service.  
If a port is disabled, this option will be  
unavailable.  
You must use the same port number for both  
Port A and Port B. The number is automatically  
refreshed for Port B. You cannot change the Port  
B UDP port numbers and they are always grayed-  
out; if you want to enable the receiving of the  
SNMP protocol on Port B, ensure that you have  
the video firewall as an activated feature (refer to  
Upgrading the firmware) and you have checked  
the tickbox for SNMP on Port B.  
Note that by default SNMP Traps are sent to port  
UDP port 162 (on the destination network  
management station); this is configurable. For  
more information, refer to Configuring SNMP  
Enable/disable access to the built-in H.323  
If a port is disabled, this option will be  
gatekeeper or change the port that is used for the unavailable.  
built-in H.323 gatekeeper.  
You must use the same port number for both  
Port A and Port B. The number is automatically  
refreshed for Port B. You cannot change the Port  
B UDP port numbers and they are always grayed-  
out; if you want to open Port B for the H.323  
gatekeeper, ensure that you have the video  
firewall as an activated feature (refer to  
Upgrading the firmware) and you have checked  
the tickbox for H.323 gatekeeper on Port B.  
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To configure monitoring using SNMP, go to  
.
The MCU sends out an SNMP trap when the device is shut down or started up. The SMNP page allows you to set  
various parameters; when you are satisfied with the settings, click  
Note that:  
.
The 'system up time' that appears in the trap is the time since SNMP was initialized on the MCU (and  
therefore will differ from the Up time reported by the MCU on the  
>
page).  
The SNMP MIBs are read-only.  
Identifies the MCU in the SNMP system MIB.  
The location that appears in the system MIB.  
Usually you would give every device a unique  
name. The default setting is:  
Codian MCU  
An optional field. It is useful where you have  
more than one MCU to identify where the unit is  
located. The default setting is:  
Unknown  
The contact details that appear in the system MIB. An optional field. The default setting is:  
Unknown  
Add the administrator’s email address or name to  
identify who to contact when there is a problem  
with the device. If SNMP is enabled for a port on  
the public network, take care with the details you  
provide here.  
A description that appears in the system MIB.  
An optional field, by default this will indicate the  
model number of the unit. Can be used to  
provide more information on the MCU.  
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Select this check box to enable the MCU to send If you do not check this box, no traps will be  
traps.  
sent.  
Select this check box to enable authentication  
failure traps.  
You cannot select this check box unless you have  
selected to Enable traps above. Authentication  
failure traps are generated and sent to the trap  
receivers when someone tries to read or write a  
MIB value with an incorrect community string.  
Enter the IP address or hostname for up to four The traps that are sent by the MCU are all SNMP  
devices that will receive both the general and the v1 traps. You can configure trap receivers or you  
authentication failure traps.  
can view the MIB using a MIB browser. You can  
set the UDP port number for the trap in the  
format <IP address>: <port number>. By  
default the UDP port number is 162.  
Community string/password that gives read-only Note that SNMP community strings are not  
access to all trap information.  
secure. They are sent in plain text across the  
network.  
Community string/password that gives  
read/write access to all trap information.  
It is advisable to change the community strings  
before enabling SNMP as the defaults are well  
known.  
Community string/password that is sent with all Some trap receivers can filter on trap  
traps.  
community.  
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To configure Quality of Service (QoS) on the MCU for audio and video, go to  
.
QoS is a term that refers to a network's ability to customize the treatment of specific classes of data. For example,  
QoS can be used to prioritize audio transmissions and video transmissions over HTTP traffic. These settings affect all  
audio and video packets to H.323 and SIP endpoints, and to streaming viewers. All other packets are sent with a QoS  
of 0.  
The MCU allows you to set six bits that can be interpreted by networks as either Type of Service (ToS) or  
Differentiated Services (DiffServ).  
: Do not alter the QoS settings unless you need to do so.  
To configure the QoS settings you need to enter a six bit binary value.  
Further information about QoS, including values for ToS and DiffServ, can be found in the following RFCs, available  
on the Internet Engineering Task Force web site www.ietf.org:  
RFC 791  
RFC 2474  
RFC 2597  
RFC 3246  
In this section:  
Default settings  
The table below describes the settings on the  
page.  
Six bit binary field for prioritizing audio data  
packets on the network.  
Do not alter this setting unless you need to.  
Do not alter this setting unless you need to.  
Six bit binary field for prioritizing video data  
packets on the network.  
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ToS configuration represents a tradeoff between the abstract parameters of precedence, delay, throughput, and  
reliability.  
ToS uses six out of a possible eight bits. The MCU allows you to set bits 0 to 5, and will place zeros for bits 6 and 7.  
Bits 0-2 set IP precedence (the priority of the packet).  
Bit 3 sets delay: 0 = normal delay, 1 = low delay.  
Bit 4 sets throughput: 0 = normal throughput, 1 = high throughput.  
Bit 5 sets reliability: 0 = normal reliability, 1 = high reliability.  
Bits 6-7 are reserved for future use and cannot be set using the MCU interface.  
You need to create a balance by assigning priority to audio and video packets whilst not causing undue delay to other  
packets on the network. For example, do not set every value to 1.  
DiffServ uses six out of a possible eight bits to set a codepoint. (There are 64 possible codepoints.) The MCU allows  
you to set bits 0 to 5, and will place zeros for bits 6 and 7. The codepoint is interpreted by DiffServ nodes to  
determine how the packet is treated.  
The default settings for QoS are:  
Audio 101110:  
o
For ToS, this means IP precedence is set to 5 giving relatively high priority. Delay is set to low,  
throughput is set to high, and reliability is set to normal.  
o
For Diff Serv, this means expedited forwarding.  
Video 100010:  
o
For ToS, this means IP precedence is set to 4 giving quite high priority (but not quite as high as the  
audio precedence). Delay is set to normal, throughput is set to high, and reliability is set to normal.  
For DiffServ, this means assured forwarding (codepoint 41).  
o
To return the settings to the default settings, click  
.
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The system date and time for the MCU can be set manually or using the Network Time Protocol (NTP).  
To configure Time settings, go to  
.
Note that changing the time or NTP settings will have an effect on the recorded times in the Call Detail Records log.  
For more information, refer to Working with Call Detail Records.  
The current system date and time is displayed.  
If you do not have NTP enabled and need to update the system date and/or time manually, type the new values and  
click  
.
The MCU supports the NTP protocol. If you are using it, configure the settings as required, and then click  
.
The MCU re-synchronizes with the NTP server via NTP every hour.  
If there is a firewall between the MCU and the NTP server, configure the firewall to allow NTP traffic to UDP port  
123.  
If the NTP server is local to Port A or Port B then the MCU will automatically use the appropriate port to  
communicate with the NTP server. If the NTP server is not local, the MCU will use the port that is configured as the  
default gateway to communicate with the NTP server, unless a specific IP route to the NTP server's network/IP  
address is specified. To configure the default gateway or an IP route, go to  
.
If selected, use of the NTP protocol is Enabled on  
the MCU.  
The offset of the time zone that you are in from You must update the offset manually when the  
Greenwich Mean Time.  
clocks go backwards or forwards: the MCU does  
not adjust for daylight saving automatically.  
The IP address or hostname of the server that is  
acting as the time keeper for the network.  
If NAT is used between the MCU and the NTP server, with the MCU on the NAT's local network (and not the NTP  
server), no extra configuration is required.  
If NAT is used between the MCU and the NTP server, with the NTP server on the NAT's local network, then  
configure the NAT forwarding table to forward all data to UDP port 123 to the NTP server.  
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If you need to upgrade the firmware or activate features on the MCU, refer to these topics:  
Storing user passwords securely  
The main MCU software image is typically the only firmware component that you will need to upgrade.  
Follow these steps to upgrade this image:  
1. Check the Current version field to verify the currently installed version.  
2. Log onto the support pages to identify whether a more recent image is available.  
3. Download the latest available image and save it to a local hard drive.  
4. Unzip the image file.  
5. Log on to the MCU web browser interface.  
6. Go to  
7. Click  
8. Click  
.
to locate the unzipped file on your hard drive.  
. The browser begins uploading the file to the MCU, and a new browser  
window opens to indicate the progress of the upload. When finished, the browser window refreshes and  
indicates that the "Main image upgrade completed."  
9. The upgrade status displays in the MCU software upgrade status field.  
10. Shutdown and restart the MCU.  
Upgrades for the Loader software image are not typically available as often as upgrades to the main software image.  
Follow these steps to upgrade this image:  
1. Check the Current version field to verify the currently installed version.  
2. Go to the software download pages of the web site to identify whether a more recent image is available.  
3. Download the latest available image and save it to a local hard drive.  
4. Unzip the image file.  
5. Click  
6. Click  
to locate the unzipped file on your hard drive.  
. The browser begins uploading the file to the MCU, and a new browser  
window opens to indicate the progress of the upload. When finished, the browser window refreshes and  
indicates that the "Loader image upgrade completed."  
7. The upgrade status displays in the Loader upgrade status field.  
8. Shutdown and restart the MCU.  
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The MCU requires activation before most of its features can be used. (If the MCU has not been activated, the banner  
at the top of the web interface will show a prominent warning; in every other respect the web interface will look and  
behave normally.)  
Advanced MCU features (such as Video Firewall) are not enabled as standard, and require additional activation. For  
information about configuring the video firewall, refer to the FAQ section in the support pages of the web site.  
If this is a new MCU you should receive the unit already activated; if it is not, you have upgraded to a newer firmware  
version, or you are enabling a new feature, you may need to contact your supplier to obtain an appropriate activation  
code. Activation codes are unique to a particular MCU so ensure you know the unit's serial number such that you  
may receive a code appropriate to your MCU.  
Regardless of whether you are activating the MCU or enabling an advanced feature, the process is the same:  
1. Check the Activated features (MCU activation is shown in this same list) to confirm that the feature you  
require is not already activated.  
2. Enter the new feature code into the Activation code field exactly as you received it, including any dashes.  
3. Click  
. The browser window should refresh and list the newly activated feature, showing the  
activation code beside it. Activation codes may be time-limited. If this is the case, an expiry date will be  
displayed, or a warning that the feature has already expired. Expired activation codes remain listed, but the  
corresponding feature will not be activated.  
If the activation code is not valid, you will be prompted to re-enter it.  
4. It is recommended that you record the activation code in case you need to re-enter it in the future.  
Successful MCU or feature activation has immediate effect and will persist even if the unit is restarted.  
Note that you can remove MCU feature keys by clicking the  
page.  
link next to the feature key on the  
You can configure the MCU to hash user passwords before storing them in the configuration.xml file. The  
configuration.xml file is used for Backing up and restoring the configuration of the MCU. If you do not select to hash  
stored passwords, all user passwords are stored in plain text in the configuration.xml; this might be a security issue. If  
you select to hash stored passwords, they will not be stored anywhere on the MCU in plain text; instead the  
passwords will be stored as hash sums. Note that hashing user passwords is an irreversible process.  
To hash stored user passwords:  
1. Go to  
2. Select Hash stored passwords and click  
and scroll down to the Security settings section.  
. You will see a warning telling you that this is  
an irreversible step. If you are sure you want to hash stored user passwords, click  
.
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It is sometimes necessary to shut down the MCU, generally to restart as part of an upgrade (see Upgrading the  
firmware). You should also shut down the MCU before intentionally removing power from the MCU.  
Shutting down the MCU will cause all conference participants to be disconnected, and allows the MCU to ensure that  
all data (such as Call Detail Records) is stored correctly. You will lose network connectivity with the MCU for a few  
minutes while you restart the unit.  
To shut down the MCU, follow these steps:  
1. Go to  
2. Click the  
.
button.  
3. Confirmation of shutdown is required; the button changes to  
.
4. Click again to confirm.  
5. The MCU will begin to shut down. The banner at the top of the page will change to indicate this.  
When the shutdown is complete, the button changes to  
.
6. Click this button a final time to restart the MCU.  
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The General Status displays an overview of the MCU status. To access this information, go to  
Refer to the table below for details of the information displayed  
The specific Codian MCU model.  
The unique serial number of the MCU.  
The installed software version. You will need to provide this information when speaking to  
Technical support.  
The build version of installed software. You will need to provide this information when  
speaking to Technical support.  
The time since the last restart of the MCU.  
The host name assigned to the MCU.  
The IP address assigned to the MCU.  
The current processor utilization of the MCU.  
An overview of the current media loading of the MCU.  
If the total load is consistently high, you might need to add an additional MCU to better  
handle your video conferencing needs. Also, the total load may increase during periods of  
peak conference use. A low video load with high audio load implies that most of the  
conference participants have connected with audio-only endpoints.  
The system time on the MCU. Click  
to modify this value. The  
page  
opens in which you can update the system date and time manually or refresh the time from  
an NTP server. For more information about the  
The system log displays the last eight shutdown and upgrade events in date order with the  
most recent system log event at the top of the list.  
User  
requested  
shutdown  
User  
requested  
upgrade  
Unknown  
The log will also display "unknown" if there has been an unexpected reboot or power  
failure, which you should report to Technical support if it happens repeatedly.  
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The conference status page displays the status of active and completed conferences and video and audio processing.  
To access this information, go to  
.
Refer to the table below for assistance in interpreting the information displayed:  
For information about the number and type of ports provided by each MCU model, refer to MCU port matrix.  
In many cases, the values displayed on this page are shown in the format  
; this represents:  
the current value of this statistic  
the maximum achieved value of this statistic (since last reset)  
the maximum allowable number for this statistic (this varies by MCU model)  
Statistics for which there is no set maximum will be displayed as just  
described above.  
, where and have the meanings as  
Where the highest value attained is shown in parentheses (i.e. in the above example), this value can be reset by  
selecting  
. These values can be useful in monitoring peak MCU usage over a period of time.  
Conference status displays an overview of active and completed conferences.  
The number of conferences that are currently configured on the MCU.  
The number of auto attendants that are currently in use. If you dial in with an  
endpoint to the auto attendant, this will go up by one. It does not reflect the  
number of configured auto attendants.  
The number of conferences that were once active but are now not.  
The total number of calls into an auto attendant, excluding any in progress. If you  
call an auto attendant and enter into a conference or hang up the call, this number  
increases by one.  
The number of people currently in conferences.  
The number of people who were previously participating in a conference (since  
the last time the MCU restarted).  
The number of people currently watching conferences via a streaming application,  
such as Apple QuickTime or RealPlayer.  
The number of streaming sessions out of the Active streaming viewers value shown  
above which are using TCP media transport rather than UDP.  
This value is shown if the MCU is not operating in Port reservation mode, and  
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shows the number of video ports in use. This corresponds to the number of  
connected participants that are either contributing or being sent video, plus the  
number of conferences for which streaming is active.  
This value is shown if the MCU is not operating in Port reservation mode, and  
shows the number of audio-only ports in use. This corresponds to the number of  
connected participants that are contributing or being sent audio but not video.  
This value is shown if the model of MCU provides content channel and streaming  
ports (refer to MCU port matrix) and shows the total number of streaming and  
content ports in use across the currently active conferences.  
This value is shown if the MCU is operating in Port reservation mode, and shows  
the total number of video ports reserved across the currently active conferences.  
Note that each conference for which streaming is enabled requires use of a video  
port or a streaming and content channel port (refer to MCU port matrix. Where  
streaming and content channel ports are provided, streaming viewers and  
conferences' content channel video allocations will use the streaming and content  
channel ports rather than the available video ports; where streaming and content  
channel ports are not provided, streaming viewers and content channel allocations  
will use available video ports.  
If a streaming and content channel port or a video port is unavailable (or not  
allocated in advance when the MCU is in Reserved mode), it will not be possible  
to stream that conference. If a video port has been allocated for streaming a  
conference, any number of streaming viewers will be able to view that conference  
via streaming, at any combination of available bit rates. These streaming  
allocations are included in the total displayed.  
This value is shown if the MCU is operating in Port reservation mode, and shows  
the total number of audio-only ports reserved across the currently active  
conferences.  
This value is shown if the model of MCU provides content channel and streaming  
ports and which are operating in Port reservation mode. For more information  
about the ports your MCU provides, refer to MCU port matrix.  
This value shows the total number of streaming and content ports reserved across  
the currently active conferences.  
This value is shown if the MCU is operating in Port reservation mode, and shows,  
of the number of video ports reserved, how many are actually being used by  
active conference participants or streaming allocations.  
This value is shown if the MCU is operating in Port reservation mode, and shows,  
of the number of audio-only ports reserved, how many are actually being used by  
active conference participants.  
This value is shown if the model of MCU provides content channel and streaming  
ports and which are operating in Port reservation mode. For more information  
about the ports your MCU provides, refer to MCU port matrix.  
This value shows the total number of streaming and content ports in use across  
the currently active conferences.  
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Video status displays an overview of current video resource use.  
The number of video streams being received by Unicast indicates video streams sent directly to  
the MCU.  
the MCU (incoming) or directly to the endpoints  
(outgoing) rather than multicast streams  
broadcast to the network and captured or sent by  
the MCU.  
The number of video streams being sent by the  
MCU.  
The total video data rate being received by the  
MCU.  
The total video data rate being sent by the MCU.  
Audio status displays an overview of current audio resource use.  
The number of audio streams being received by Unicast indicates audio streams sent directly to  
the MCU.  
the MCU (incoming) or directly to the endpoints  
(outgoing) rather than multicast streams  
broadcast to the network and captured or sent by  
the MCU.  
The number of audio streams being sent by the  
MCU.  
Displays active audio participants using neither  
G.711 or G.722.  
At most half of the MCU's allowable participants  
are permitted to use complex audio channels.  
A participant is considered to be using complex  
audio if either it is transmitting a complex audio  
channel or the MCU is sending complex audio to  
it.  
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The  
this page, go to  
information and on the  
page shows various status items related to a conference's content channel. To view  
click the name of the conference about which you want more  
tab, click the Content channel link.  
The displayed information is split into three sections:  
This section shows a graphical representation of the current content channel. If there is no active content channel,  
inactive will be shown here. Where there is an active content channel, clicking on this preview window will cause it to  
update.  
This section details the characteristics of the video stream supplying the content channel. This stream will either be a  
H.239 channel from one of the H.323 conference participants, or a BFCP (Binary Floor Control Protocol) channel  
from a SIP conference participant, or a main video channel configured for use as the content channel source (for  
instance, a VNC connection to a PC).  
While there is at most one source video stream for a conference's content channel, the content channel can be viewed  
by several people, either via H.239 or BFCP to video conferencing endpoints, or via streaming (DJPEG) to desktop  
PCs. The Transmitted video section of this page shows the number of viewers of each type, plus some statistics on the  
currently active H.239/BFCP video stream and DJPEG channel.  
It is possible to retrieve a set of diagnostics relating to the conference's content channel. This is accomplished by  
clicking on the Download content channel diagnostics control beneath the main table. You should not need to access these  
diagnostics except when directed to by Codian support personnel.  
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The Health Status displays information about the hardware components of the MCU. To access this information, go  
to  
Note that the Worst status seen conditions are those since the last time the unit was restarted.  
To reset these values, click  
. Refer to the table below for assistance in interpreting the information displayed.  
Displays two possible states:  
OK  
component is functioning properly  
Check with your support  
provider; component might require  
service  
Out of spec  
If the  
spec", but  
column displays "Out of  
is "OK", monitor the  
States indicate both  
conditions.  
and  
status regularly to verify that it was only a  
temporary condition.  
Displays three possible states:  
temperature of the MCU is within  
the appropriate range  
Check the ambient  
OK  
temperature (should be less than 34  
degrees Celsius) and verify that the air  
vents are not blocked  
Out of spec  
Critical  
temperature of MCU is too  
high. An error also appears in the event  
log indicating that the system will  
shutdown in 60 seconds if the condition  
persists  
States indicate both  
conditions.  
and  
If the  
spec", but  
column displays "Out of  
is "OK", monitor the  
status regularly to verify that it was only a  
temporary condition.  
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The port provision of the various MCU models is shown in the table below. Each video port can be used by one  
video-conferencing participant. Each audio port can be used by one voice-only participant in a video conference.  
Where streaming and content ports are provided, when streaming and content ports are used up, video ports will not  
be allocated to streaming viewers or providers of content; where streaming and content ports are not provided,  
conferences with streaming viewers and conferences with content will use available video ports.  
6
6
6
0
12  
20  
30  
40  
6*  
12  
20  
30  
40  
40  
20  
12  
20  
30  
40  
6*  
12  
20  
30  
40  
40  
20  
0
0
0
6
12  
20  
30  
40  
0
20  
* This is increased to 12 when running in SD mode  
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If you are experiencing complex issues that require advanced troubleshooting, you may need to collect information  
from the MCU logs. Typically, you will be working with Technical support who can help you obtain these logs.  
The last 2000 status messages generated by the MCU are displayed in the Event log page. In general these messages  
are provided for information, and occasionally Warnings or Errors may be shown in the Event log. The presence of  
such messages is not cause for concern necessarily; if you are experiencing a specific problem with the operation or  
performance of the MCU, Technical support can interpret logged messages and their significance for you.  
You can:  
Change the level of detail collected in the traces by editing the Capture filter page. You should not modify  
these settings unless instructed to do so by Technical support  
Display the log as text: go to  
and click  
Change which of the stored Event log entries are displayed by editing the Display filter page  
Send the event log to one or more syslog servers on the network for storage or analysis. The servers are  
defined in the Syslog page. For more information, refer to Logging using syslog  
Empty the log by clicking  
The capture filter allows you to change the level of detail to collect in the Event log traces.  
.
Normally, the capture filter should be set to the default of Errors, Warnings and Information for all logging sources.  
There is no advantage in changing the setting of any source without advice from Technical support. The diagnostic  
information generated by the MCU can be very verbose and enabling excessive debugging without advice can cause  
the Event log to become full very quickly and is not advised.  
The display filter allows you to view or highlight stored Event log entries. Normally, you should not need to view or  
modify any of the settings on this page.  
You can configure the MCU to send event messages to up to four syslog servers. To add or remove a syslog server,  
go to  
and make the changes you require. See Logging using syslog.  
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The H.323/SIP log page records every H.323 and SIP message received or transmitted from the MCU. The log can  
be exported in an .xml file. By default the H.323/SIP log is disabled because it affects performance, but Techincal  
support may ask you to enable it if there is a problem with a unit in your network.  
In addition to the logs described above, the MCU can also store Call Detail Records (CDR) which may be used for  
auditing and billing purposes. Events in the log are displayed in the CDR log page. See Working with Call Detail  
Records for more details.  
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You can send the Event log to one or more syslog servers on the network for storage or analysis.  
To configure the syslog facility, go to  
In this section:  
Using syslog  
Refer to this table for assistance when configuring Syslog settings:  
Enter the IP addresses of up to four Syslog  
receiver hosts.  
The number of packets sent to each configured  
host will be displayed next to its IP address.  
A configurable value for the purposes of  
identifying events from the MCU on the Syslog  
host. Choose from the following options:  
0 - kernel messages  
Choose a value that you will remember as being  
the MCU.  
: Various operating system daemons and  
processes have been found to utilize Facilities 4,  
10, 13 and 14 for security/authorization, audit,  
and alert messages which seem to be similar.  
1 - user-level messages  
2 - mail system  
3 - system daemons  
4 - security/authorization messages (see  
Note 1)  
5 - messages generated internally by  
syslogd  
: Various operating systems have been found  
to utilize both Facilities 9 and 15 for clock  
(cron/at) messages.  
6 - line printer subsystem  
7 - network news subsystem  
8 - UUCP subsystem  
9 - clock daemon (see Note 2)  
10 - security/authorization messages  
(see Note 1)  
Processes and daemons that have not been  
explicitly assigned a Facility value may use any of  
the "local use" facilities (16 to 21) or they may  
use the "user-level" facility (1) - and these are the  
values that we recommend you select.  
11 - FTP daemon  
12 - NTP subsystem  
13 - log audit (see Note 1)  
14 - log alert (see Note 1)  
15 - clock daemon (see Note 2)  
16 - local use 0 (local0)  
17 - local use 1 (local1)  
18 - local use 2 (local2)  
19 - local use 3 (local3)  
20 - local use 4 (local4)  
21 - local use 5 (local5)  
22 - local use 6 (local6)  
23 - local use 7 (local7)  
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The events that are forwarded to the syslog receiver hosts are controlled by the event log capture filter.  
To define a syslog server, simply enter its IP address and then click  
sent to each configured host is displayed next to its IP address.  
. The number of packets  
: Each event will have a severity indicator as follows:  
0 - Emergency: system is unusable (unused by the MCU)  
1 - Alert: action must be taken immediately (unused by the MCU)  
2 - Critical: critical conditions (unused by the MCU)  
3 - Error: error conditions (used by MCU error events)  
4 - Warning: warning conditions (used by MCU warning events)  
5 - Notice: normal but significant condition (used by MCU info events)  
6 - Informational: informational messages (used by MCU trace events)  
7 - Debug: debug-level messages (used by MCU detailed trace events)  
If the MCU is being managed by a remote management system, for instance Tandberg TMS, information on that  
remote system may be shown on this page. In certain circumstances you may need to remove the link between the  
external system and the MCU using the "Clear" button here.  
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The MCU implements SIP as defined in RFC 3261. Any product wishing to establish SIP calls with the MCU should  
implement INVITE, ACK, BYE, and CANCEL messages along with responses from 1xx to 6xx. The MCU acts as a  
client and does not return 5xx and 6xx responses itself; however, proxies and other intermediaries may do so.  
To use a SIP registrar in conjunction with the MCU, you must register an ID for the MCU with the SIP registrar. The  
MCU can register itself, and individual conferences and auto attendants with a SIP registrar.  
For video Fast Update Requests, the MCU uses a type that involves sending an INFO message with an XML body.  
This only applies to video endpoints, but these endpoints should be able to correctly reply to INFO requests whether  
or not they understand them as Fast Update Requests.  
The username and password that you provide on the  
page are the authentication details for all SIP  
authentication from the MCU. That is, for the SIP registrar and any SIP proxy. If you have individual conferences  
registered with the SIP registrar, the username will be the numeric identifier of the conference and the password will  
be the one entered on the  
page.  
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The MCU is able to generate Call Detail Records (CDR) which may be used for auditing and billing purposes. When  
logging is enabled, records are generated whenever a conference starts or finishes, when participants join and leave  
conferences and so forth.  
To use the CDR feature, there must be a 256 Mb compact flash card in the slot in the front of the unit. If there is no  
compact flash card present, and you have enabled CDR logging, errors will be recorded in the Event log.  
When enabled, the CDR log is stored on the compact flash card and displayed on the  
page. You can  
either view the CDR log on that page, or you can download it as an XML file. You cannot read from the compact  
flash card using any device other than the MCU.  
When enabled, CDRs are flushed to the compact flash card every five minutes; when the card is full, the oldest logs  
are overwritten.  
To view and control the CDR log, go to  
and click the  
tab. Refer to the tables below for details of the  
options available and for a description of the information displayed.  
Call Detail Record log  
The CDR log can contain a lot of information. The controls in this section will help you to select the information for  
display that you find most useful. When you have finished making changes, press  
to make those  
changes take effect. Refer to the table below for a description of the options:  
This field indicates whether CDR logging is  
enabled or disabled. Use the two buttons (  
Enabling or disabling CDR logging has immediate  
effect. There is no need to press  
after pressing one of these buttons.  
and  
) to change status.  
When you enable logging, the MCU writes the  
CDRs to the compact flash card.  
Ensure there is a compact flash card in the slot on  
the front of the unit.  
The current number of CDRs in the log.  
Use this field to limit the scope of the displayed The filter string applies to the Message field in the  
Call Detail Records. The filter string is not case- log display. If a particular record has expanded  
sensitive.  
details, the filter string will apply to these as well.  
By default, the CDR log shows only brief details Selecting will show the greatest amount of  
of each event. Select from the options listed to  
display more details (when available).  
detail for all messages, regardless of which other  
options are checked.  
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This table shows the logged Call Detail Records, subject to any filtering applied (see Call Detail Record log controls,  
above). The fields displayed and the list's associated controls are described below:  
CDR log display  
The CDR log includes all stored Call Detail Records, and all available details, regardless of the current filtering and  
display settings. It is possible to download all or part of the CDR log in XML format using the web interface.  
To download the CDR log, click  
or  
. (Note that if there are a large  
number of logged Call Detail Records, it may take several seconds to download and display them all.)  
To clear the CDR log, click  
. This will permanently remove Call Detail Records X to Y. Due to the way  
the CDR log works it may not be possible to delete all records; the button name indicates which records can be  
deleted.  
The CDR log list shows some or all of the stored records, depending on the filtering and display settings (see Call  
Detail Record log controls). You may click on the column headings to sort by that field. Refer to the table below to  
understand the fields displayed in the CDR log list:  
This is the unique index number for this Call  
Detail Record.  
This field gives the time at which the Call Detail Records are created as different conference  
Record was created.  
events occur. The time the record was created is  
the time that the event occurred.  
Changing the time or NTP settings of the MCU  
will affect the displayed time for the Call Detail  
Records. For more information, refer to Further  
This is the number of the conference to which this Each new conference is created with a unique  
record applies  
numeric index. All records pertaining to a  
particular conference display the same conference  
number. This can make auditing conference  
events much simpler.  
This shows the type of the Call Detail Record,  
and brief details if available.  
The display settings allow you to display more  
extensive details for different record types.  
The filter string allows you to select for display  
only records where a particular word or string  
occurs.  
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The CDR log time stamp is stored in UTC time and not local time like the Event log, but converted to local time  
when displayed in the CDR log.  
Changing the time and NTP’s UTC Offset (on the  
>
page) will affect the CDR log time in the  
following ways:  
Changing the time, either changing the system time or via an NTP update will cause new CDR logs to show  
the new time but no change will be made to existing logged CDR events  
With NTP enabled, setting a UTC offset will change the displayed time for all the CDR events; the stored  
time will remain the same because it is stored in UTC and the offset is applied for display purposes  
Enabling or disabling NTP when an offset is configured will cause the display time to change for all existing  
events and the UTC time will change for logging future CDR events. This is because, when NTP is disabled,  
the current time is treated as UTC with an offset of 0  
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In this section:  
Controlling the auto-refreshing of status pages on the MCU  
Controlling the display of thumbnail preview images  
Controlling the confirmation of participant disconnections  
Controlling the audio and visual muting of conference participants  
Customizing voice prompts on the MCU  
The MCU provides you with options for customizing the voice prompts, the viewing of thumbnail previews, and for  
controlling the auto-refreshing of user interface pages.  
: the user interface (that is the text you see on the web interface of the MCU) can be localized by Codian or by  
your reseller. This type of customization is the localization of the text on the web interface and these online help  
pages. That is, the text has been translated into your local language. In the case where you have a localized unit, the  
Use localization package check box will be checked. For more information refer to Customization: more information.  
The MCU allows you to type using any character set when entering text into the web interface. For example, when  
naming endpoints or users, you can use any character set you require.  
To control the auto-refreshing of status pages on the MCU:  
1. Go to  
.
2. Choose the time interval for page auto-refreshes or, to stop pages from auto-refreshing, choose  
.
The status pages affected by this control are as follows:  
o
o
o
o
o
o
o
3. Click  
.
To control the display of thumbnail preview images on the MCU:  
1. Go to  
.
2. Choose whether you want to Show video thumbnail images or not. This controls whether or not you will see a  
preview of what an endpoint sees in the conference and participants pages that can show a preview of the  
conference. Note that thumbnail images will not be shown for conferences where encryption is required.  
3. Click  
.
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The default settings for the MCU allow you to disconnect, without confirmation, individual participants from a  
conference on the page. On the page, you can  
configure the MCU to display an "Are you sure?" confirmation box when attempting to disconnect an individual  
participant. Note that all-participant disconnections always require confirmation.  
To control the confirmation of individual-participant disconnections:  
1. Go to  
.
2. If you want attempted individual-participant disconnections to require confirmation, enable the Confirm  
individual participant disconnections option and click  
.
Using the default settings of the MCU, a conference's  
controls that allow the muting of a participant's audio and/or video contribution. The  
page displays  
page  
allows you to control the presence or absence of these controls.  
To control the presence or absence of audio and visual muting controls:  
1. Go to  
.
2. For Participant list controls, select the control(s) that you want to appear on the  
page.  
By default the MCU includes English voice prompts spoken by a female American voice. You may wish to replace  
these prompts with your own in order to change the wording, language or accent used. Alternative prompts may be  
uploaded individually using the web interface. Alternatively, a collection of voice prompts may be uploaded in one go  
by means of a resource package (see Uploading a customization package).  
The customization of voice prompts is controlled via the web interface. Go to  
. Refer to the  
sections below for details of the options available and for a description of the information displayed:  
Using default US English voice prompts  
Uploading a customization package  
Viewing the available voice prompts  
Uploading and downloading customized voice prompts  
Voice prompt specification  
Making the best possible recordings  
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The default set of voice prompts is provided in US English and is the standard set of voice prompts supplied with the  
MCU. These are spoken by a female voice in Americanized English. If your unit is using customized voice prompts  
and you want to return to using the default set of voice prompts:  
1. Go to  
2. In the  
.
section, uncheck Use customized voice prompts.  
3. If your unit was provided to you as a localized unit, uncheck Use localization package.  
4. Click  
.
The default voice prompts will be applied immediately, although it may take a few seconds before everyone  
connected to the MCU is able to hear the new prompts.  
It is possible to upload a collection of alternative voice prompts to the MCU with a single upload operation, using a  
customization package. Such a package may have been supplied to you by Codian or one of its representatives, or you  
may have created the package yourself (see Downloading a customization package).  
To upload a package:  
1. Go to  
2. In the  
3. Click  
.
section, click  
and locate the .package file on your computer.  
.
The upload may take several seconds, depending on the size of the package file and the speed of your network  
connection. When the upload is complete, a status screen will be shown, displaying some or all of the individual voice  
prompt customizations included in the package if the upload was a success, or an error message if the upload failed for  
some reason.  
To apply the uploaded customization package:  
In the  
section, check Use customized voice prompts.  
: If you were already using uploaded alternative voice prompts on the MCU, then these will be immediately  
replaced by those in the customization package. If a particular customized file is not included in the package, then any  
existing customization is unchanged. This allows customization sets to be built up using several different packages if  
required.  
You may review the voice prompt customizations available in the table headed Voice prompts. The  
list  
displays all voice prompt customizations, providing details for those which have alternatives uploaded. Because these  
lists can be quite long, by default they are hidden. Instead, the number of customizations (files) available is shown. If  
any have been modified (meaning an alternative customization has been uploaded, either individually, or as part of a  
package), then this is indicated by an asterisk after the table name.  
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To expand any list to show all customizations, click  
.
; you may subsequently hide it again by clicking  
In the expanded state, the table shows, for each customization, a description of the file, the standard MCU filename  
for the customization, and the length and date modified (uploaded) of alternative customizations present. Extra  
information is provided by the following symbols:  
Customizations where an alternative is available that can be individually uploaded or downloaded are  
indicated by two asterisks (**) after their name  
Customizations where an alternative is available that cannot be uploaded or downloaded individually are  
indicated by one asterisk (*) (these are files that have been provided by Codian or by your reseller)  
Customizations that are part of a localization package from Codian or your reseller are indicated by a plus  
sign (+)  
Refer to the sections below for details of further functionality provided by the  
list:  
Uploading individual voice prompts  
Downloading individual voice prompts  
Downloading a customization package  
Deleting customized voice prompts  
You may upload individual voice prompts. To do this:  
1. Go to  
2. In the  
.
section, click  
and locate the voice prompt  
file you require.  
3. For that voice prompt, click  
already been uploaded.  
. You may do this regardless of whether an alternative customization has  
4. You will be presented with a new screen, allowing you to locate and upload the customization of your  
choice. Click button to locate the voice prompt file on your computer. Voice prompt files must be  
in the following format:  
o
o
o
o
o
Microsoft WAVE (.WAV) format  
16kHz (16000Hz) sample rate  
Mono  
Uncompressed  
Maximum 10 seconds long  
If you upload a file that is not in this format, the upload may fail or the voice prompt may sound distorted  
when heard by users. Use an audio editing package of your choice to make any conversions required. See  
Making the best possible recordings for how to obtain the best possible voice prompts for your MCU  
customization.  
Note that in addition to the 10 second length limit per prompt, there is a total length limit of 4 minutes for  
the full set of prompts. That is, if all samples were played back-to-back, it should take no more than 240  
seconds.  
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5. When you have located the file you wish to upload, click  
. If the upload is successful, a  
page displaying the size of the file uploaded will be displayed; otherwise an error will be shown. If the  
upload fails, check your audio file matches the specification above before contacting your support  
representative.  
You may wish to review a customization that has been previously uploaded to the MCU. To do this,  
1. Go to  
2. In the  
3. For that voice prompt, right-click  
.
section, locate the voice prompt file you require.  
and choose  
(or your web browser's equivalent  
operation). The file will be downloaded to your computer for reference.  
Only alternative customizations can be downloaded in this way; the default voice prompts may not be downloaded.  
In addition, only customizations uploaded as individual files may be downloaded; those uploaded as part of a package  
may not be downloaded.  
Once you are satisfied with your customizations, you may wish to apply the entire set to another MCU. Rather than  
individually uploading the alternative voice prompts to each one, you may create a customization package.  
To create a customization package containing all of the alternative voice prompts previously uploaded:  
1. Go to  
2. Click  
.
at the bottom of the  
list. The customization package will  
be downloaded to your computer.  
A package may only contain resources uploaded as separate files; those uploaded as part of another package may not  
be included. The package download option may be unavailable if no voice prompts qualify for inclusion.  
If you are dissatisfied with a voice prompt that you have uploaded to the MCU, you may delete it in the following  
manner:  
1. Locate the voice prompt of interest in the list.  
2. Click the check box to the left of the voice prompt.  
3. Click  
to remove the voice prompt.  
Only alternative voice prompts may be deleted in this way; the default voice prompts cannot be deleted. If you delete  
an alternative customization, it will immediately revert to the default prompt, even if you have selected Use customized  
voice prompts at the top of the page.  
You may wish to delete all customizations. To do this, press  
. Remember that you may revert to the default  
set of voice prompts without needing to delete any alternative customizations (see Using default US English voice  
prompts).  
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Below is a complete list of the voice prompts that may be customized. The default wording is shown for each prompt.  
You do not have to use exactly the same wordings if they are not appropriate for your needs, and are provided only as  
a guide.  
I'm sorry, there is already a conference with that number  
Your conference is now over. Goodbye  
I'll connect you to your conference now  
Please enter the conference code now  
Please enter the conference number followed by the pound key,  
or press star to create a new conference  
Please enter the security PIN for this conference now  
Please enter the conference number for the conference you are  
creating, followed by the pound key  
Please enter the PIN for the conference you are creating,  
followed by the pound key; if you don't want a PIN, just press  
the pound key  
Please enter the security PIN  
To join a conference you may use the far end camera controls on  
your remote  
You are the first participant to join the conference  
Sorry, I did not recognize that security PIN, please try again  
Thank you, your conference is starting now  
Your conference is scheduled to end in two minutes  
Sorry, I did not recognize that conference code, please try again  
Waiting for conference chairperson  
Hello, welcome to the conferencing system  
There are many factors to consider when recording alternative voice prompts in order to get the best results. Below  
is a brief summary of the points to bear in mind, though a more detailed document is available from Codian on  
request.  
It is best to make each recording with the ideal settings and hence avoid any sample-rate or resolution changes. As  
discussed, the ideal format is Microsoft Wave (.WAV) format, uncompressed, mono, at 16 kHz and 16-bit  
resolution.  
If you are unable to make mono recordings, the MCU can convert stereo recordings.  
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It is important to minimize background noise (hiss) as much as possible. This includes ambient noises such as road  
noise and slamming doors etc. but also try to keep fan noise and similar to a minimum.  
When played back by the MCU, samples with background noise are very apparent.  
If possible, record all voice prompts in one session. This will ensure that all voice and background conditions remain  
constant and the recorded voice will sound similar from prompt to prompt.  
Record prompts using a relatively constant loudness of voice. Although it may take some trial and error, the best  
recordings will result from speaking loud enough that the voice is recorded loudly compared to any residual  
background noise, but not so loudly that it sounds distorted when played back.  
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There are three customization levels on the unit (for voice-prompts, web interface, help pages, and text messages):  
the factory default files that are provided in US English  
localization files that are sometimes installed by a reseller  
customized voice prompts files that can be uploaded and downloaded by you  
For every customizable file:  
1. If there is a customization file present and  
2. Otherwise, if  
is checked, that file will be used.  
is checked, the unit will use the localized file.  
3. If 1 and 2 are not true, then the unit will use the default US English file.  
The files that compose the default file set for the web interface, the voice prompts, the help pages, and text messages  
cannot be deleted. If you are using your own customization files or a localized unit you can return the unit to using  
the default file set:  
To return to the defaults:  
1. Go to  
2. Ensure both  
.
and  
are both unchecked.  
Note that the default voice prompts will be used where there is no alternative voice prompt available, even if  
is selected.  
In some parts of the world, units are available where the help pages, the voice prompts, the text messages, and some  
of the web interface are in the local language. In this case, Codian or the reseller has uploaded a package that provides  
localized files to replace files in the default file set. This localization process can only be performed by Codian or by a  
reseller. If you have a localized unit, you are able to select to return to the default US English file set (see above).  
Localization is a global change and affects all customizable files. If you have a localized unit, you cannot upload and  
download localized files on a file by file basis.  
Customization files for voice prompts can be recorded and uploaded by any admin user of the MCU. These files can  
be uploaded one by one or as a package. You can create your own package by uploading all the files you require to an  
MCU and then downloading them as a package. For more information, refer to Customizing the user interface. A  
customization package does not have to include a complete set of files. Where a file name duplicates an existing  
uploaded voice prompt file, that file will be overwritten.  
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You can save the configuration of the MCU to a file that you can store away from the unit. If necessary this file can be  
used to restore the configuration of the unit.  
1. Ensure that the FTP service is enabled on the  
page.  
2. Connect to the MCU using an FTP client. When asked for a user name and password, enter the same ones  
that you use to log in to the unit's web interface as an administrator.  
You will see a file called configuration.xml. This contains the complete configuration of your unit.  
3. Copy this file and store it somewhere safe.  
The backup process is now complete.  
1. Locate the copy of the configuration.xml file that you want to restore.  
2. Ensure that the FTP service is enabled on the  
page.  
3. Connect to the MCU using an FTP client. When asked for a user name and password, use the same ones that  
use to log in to the unit's web interface as an administrator.  
4. Upload your configuration.xml file to the unit, overwriting the existing file on the unit.  
The restore process is now complete.  
Note that the same process can be used to transfer a configuration from one unit to another. However, before doing  
this, be sure to keep a copy of the original feature keys from the unit whose configuration is being replaced.  
If you are using the configuration file to configure a duplicate unit, for example in a network where you have more  
than one MCU, be aware that if the original unit was configured with a static address, you will need to reconfigure  
the IP address on any other units on which you have used the configuration file.  
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The  
page can be used for troubleshooting issues that arise because of problems in the network  
between the MCU and a remote video conferencing device being called (or a device from which a user is attempting  
to call the MCU).  
The  
page enables you to attempt to 'ping' another device from the MCU's web interface and  
perform a 'traceroute' of the network path to that device. The results show whether or not you have network  
connectivity between the MCU and another device. You can see from which port the MCU will route to that address.  
For a hostname, the IP address to which it has been resolved will be displayed.  
To test connectivity with a remote device, go to  
hostname of the device to which you want to test connectivity and click  
. In the text box, enter the IP address or  
.
For each successful 'ping', the time taken for the ICMP echo packet to reach the host and for the reply packet to  
return to the MCU is displayed in milliseconds (the round trip time). The TTL (Time To Live) value on the echo  
reply is also displayed.  
For each intermediate host (typically routers) on the route between the MCU and the remote device, the host's IP  
address and the time taken to receive a response from that host is shown. Not all devices will respond to the messages  
sent by the MCU to analyse the route; routing entries for non-responding devices is shown as <unknown>. Some  
devices are known to send invalid ICMP response packets (e.g. with invalid ICMP checksums); these responses are  
not recognized by the MCU and therefore these hosts' entries are also shown as <unknown>.  
: The ping message is sent from the MCU to the IP address of the endpoint that you enter. Therefore, if the  
MCU has an IP route to the given IP address, regardless of whether that route lies out of port A or port B, the ping  
will be successful. This feature allows the MCU’s IP routing configuration to be tested, and it has no security  
implications.  
: If you are unable to ping the device then check your network configuration especially any firewalls using NAT.  
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If the MCU has the Secure management (HTTPS) or Encryption feature key installed, and you enable the secure web  
service on the page, you will be able to access the web interface of the MCU using HTTPS. The  
MCU has a local certificate and private key pre-installed and this will be used by default when you access the unit  
using HTTPS. However, we recommend that you upload your own certificate and private key to ensure security as  
all MCUs have identical default certificates and keys.  
To upload your own certificate and key, go to  
. Note that you must upload a certificate and key simultaneously. After uploading a new certificate  
and key, you must restart the MCU.  
, complete the fields and click  
If you have uploaded your own certificate and key, you can remove it later if necessary; to do this, click  
.
The details of the business to which the certificate has been  
issued:  
: the country where the business is registered  
: the state or province where the business is located  
: the locality or city where the business is located  
: the legal name of the business  
: the organizational unit or department  
: the common name for the certificate, or the  
domain name  
The details of the issuer of the certificate.  
Where the certificate  
has been self-issued,  
these details will be the  
same as for the Subject.  
The date on which the certificate was issued.  
The date on which the certificate will expire.  
Whether the private key matches the certificate.  
Your web browser uses  
the SSL certificate's  
public key to encrypt  
the data that it sends  
back to the MCU. The  
private key is used by  
the MCU to decrypt  
that data. If the Private  
key field says 'Key  
matches certificate'  
then the data is  
securely encrypted in  
both directions.  
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If your organization has bought a certificate, or you have your  
own way of generating certificates, you can upload it. Browse  
to find the certificate file.  
Browse to find the private key file that accompanies your  
certificate.  
If your private key is stored in an encrypted format, you must  
enter the password here so that you can upload the key to the  
MCU.  
You can upload a 'trust store' of certificates that the MCU will Note that uploading a  
use to verify the identity of the other end of a TLS connection. new trust store  
replaces the existing  
store.  
The trust store must be in '.pem' format.  
Choose to what extent the MCU will verify the identity of the The trust store contains  
far end for a connection:  
: all outgoing connections are  
'master' certificates that  
can be used to verify  
the identity of a  
certificate presented by  
the far end.  
permitted to proceed, even if the far end does not  
present a valid and trusted certificate.  
: outgoing connections are  
Outgoing connections  
are connections such as  
SIP calls which use  
TLS.  
only permitted if the far end has a certificate which is  
trusted.  
: outgoing  
connections and incoming connections for SIP calls  
using TLS must have a certificate which is trusted  
otherwise the MCU will not allow the connection to  
proceed.  
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Please refer to the following sections for details of where to get further help and for additional software license  
information:  
Software licenses  
The Codian MCU firmware is Copyright © Codian 2003-2008 except where specifically mentioned below. All rights  
reserved.  
For further assistance and updates please visit the Codian web site: www.codian.com.  
This product contains an authentication function which uses an encrypted digital signature and a public key  
infrastructure. It is your responsibility to ensure that any import into or export from your territory and any use of the  
product in your territory is in compliance with your local laws. This product may not be exported to any country  
embargoed by the US or any member of the European Union without the prior written consent of Codian.  
The Codian MCU includes software developed by the NetBSD Foundation, Inc. and its contributors (specifically the  
NetBSD operating system), software developed by Spirit Corporation (specifically G.728 audio codec  
implementation) , software developed by Tecgraf, PUC-Rio (specifically Lua), software developed by the Internet  
Systems Consortium, Inc (specifically DHCP), and software developed by Polycom, Inc. (specifically Polycom®  
Siren14™ audio codec).  
This product can use HMAC-SHA1 to authenticate packets and AES to encrypt them.  
The following copyright notices are reproduced here in order to comply with the terms of the respective licenses.  
NetBSD  
Spirit Corporation  
AES  
HMAC  
SHA1  
Lua  
DHCP  
Polycom Inc  
Fraunhofer IIS  
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Copyright © 1999-2004 The NetBSD Foundation, Inc. All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the  
following conditions are met:  
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the  
following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the  
following disclaimer in the documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software must display the following  
acknowledgement: This product includes software developed by the NetBSD Foundation, Inc. and its contributors.  
4. Neither the name of The NetBSD Foundation nor the names of its contributors may be used to endorse or  
promote products derived from this software without specific prior written permission.  
THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS "AS IS" AND  
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.  
IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,  
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED  
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR  
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN  
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN  
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGE.  
The Codian MCU includes software developed by the authors listed below. These notices are required to satisfy the  
license terms of the software mentioned in this document. All product names mentioned herein are trademarks of  
their respective owners.  
The University of California, Berkeley and its contributors.  
The University of California, Lawrence Berkeley Laboratory and its contributors.  
The NetBSD Foundation, Inc. and its contributors.  
Jonathan R. Stone, Manuel Bouyer, Charles M. Hannum, Christopher G. Demetriou, TooLs GmbH,  
Terrence R. Lambert, Theo de Raadt, Christos Zoulas, Paul Kranenburg, Adam Glass, Winning Strategies,  
Inc, Frank van der Linden, Jason R. Thorpe, Chris Provenzano.  
Copyright © 1990-2007 Info-ZIP. All rights reserved.  
For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals:  
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed  
Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz,  
David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith  
Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda,  
Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.  
182  
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This software is provided "as is," without warranty of any kind, express or implied. In no event shall Info-ZIP or its  
contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use  
of or inability to use this software.  
Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter  
it and redistribute it freely, subject to the above disclaimer and the following restrictions:  
1. Redistributions of source code (in whole or in part) must retain the above copyright notice, definition,  
disclaimer, and this list of conditions.  
2. Redistributions in binary form (compiled executables and libraries) must reproduce the above copyright  
notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided  
with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary  
(including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as  
long as the normal SFX banner has not been removed from the binary or disabled.  
3. Altered versions--including, but not limited to, ports to new operating systems, existing ports with new  
graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library  
versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being the  
original source or, if binaries, compiled from the original source. Such altered versions also must not be  
misrepresented as being Info-ZIP releases--including, but not limited to, labeling of the altered versions with  
the names "Info-ZIP" (or any variation thereof, including, but not limited to, different capitalizations),  
"Pocket UnZip," "WiZ" or "MacZip" without the explicit permission of Info-ZIP. Such altered versions are  
further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or the Info-ZIP  
URL(s), such as to imply Info-ZIP will provide support for the altered versions.  
4. Info-ZIP retains the right to use the names "Info-ZIP," "Zip," "UnZip," "UnZipSFX," "WiZ," "Pocket  
UnZip," "Pocket Zip," and "MacZip" for its own source and binary releases.  
Codian software is based in part on the work of the Independent JPEG Group  
The authors make NO WARRANTY or representation, either express or implied, with respect to this software, its  
quality, accuracy, merchantability, or fitness for a particular purpose. This software is provided "AS IS", and you, its  
user, assume the entire risk as to its quality and accuracy.  
This software is copyright © 1991-1998, Thomas G. Lane. All Rights Reserved except as specified below.  
Permission is hereby granted to use, copy, modify, and distribute this software (or portions thereof) for any purpose,  
without fee, subject to these conditions:  
1. If any part of the source code for this software is distributed, then this README file must be included, with  
this copyright and no-warranty notice unaltered; and any additions, deletions, or changes to the original files  
must be clearly indicated in accompanying documentation.  
2. If only executable code is distributed, then the accompanying documentation must state that "this software is  
based in part on the work of the Independent JPEG Group".  
3. Permission for use of this software is granted only if the user accepts full responsibility for any undesirable  
consequences; the authors accept NO LIABILITY for damages of any kind.  
These conditions apply to any software derived from or based on the IJG code, not just to the unmodified library. If  
you use our work, you ought to acknowledge us.  
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Permission is NOT granted for the use of any IJG author's name or company name in advertising or publicity relating  
to this software or products derived from it. This software may be referred to only as "the Independent JPEG  
Group's software".  
We specifically permit and encourage the use of this software as the basis of commercial products, provided that all  
warranty or liability claims are assumed by the product vendor.  
Copyright (c) 1998-2007 The OpenSSL Project. All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the  
following conditions are met:  
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the  
following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the  
following disclaimer in the documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software must display the following  
acknowledgment: This product includes software developed by the OpenSSL Project for use in the OpenSSL  
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products  
derived from this software without prior written permission. For written permission, please contact  
5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their  
names without prior written permission of the OpenSSL Project.  
6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes  
software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"  
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED  
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT  
SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,  
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED  
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR  
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN  
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN  
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGE.  
===============================================================  
=====  
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes  
software written by Tim Hudson (tjh@cryptsoft.com).  
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Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.  
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was  
written so as to conform with Netscapes SSL.  
This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The  
following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just  
the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except  
that the holder is Tim Hudson (tjh@cryptsoft.com).  
Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package  
is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be  
in the form of a textual message at program startup or in documentation (online or textual) provided with the  
package.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the  
following conditions are met:  
1. Redistributions of source code must retain the copyright notice, this list of conditions and the following  
disclaimer.  
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the  
following disclaimer in the documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software must display the following  
acknowledgement: "This product includes cryptographic software written by Eric Young  
(eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are  
not cryptographic related :-).  
4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application  
code) you must include an acknowledgement: "This product includes software written by Tim Hudson  
(tjh@cryptsoft.com)"  
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,  
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR  
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR  
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE  
GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER  
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT  
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS  
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  
The licence and distribution terms for any publically available version or derivative of this code cannot be changed.  
i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public  
Licence.]  
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Copyright © 1995-2003, SPIRIT  
The Codian MCU includes a G.728 audio codec used under license from Spirit Corporation.  
Copyright (c) 2001, Dr Brian Gladman, Worcester, UK.  
All rights reserved.  
The free distribution and use of this software in both source and binary form is allowed (with or without changes)  
provided that:  
1. distributions of this source code include the above copyright notice, this list of conditions and the following  
disclaimer;  
2. distributions in binary form include the above copyright notice, this list of conditions and the following  
disclaimer in the documentation and/or other associated materials;  
3. the copyright holder's name is not used to endorse products built using this software without specific written  
permission.  
This software is provided 'as is' with no explicit or implied warranties in respect of its properties, including, but not  
limited to, correctness and fitness for purpose.  
Issue Date: 29/07/2002  
Copyright (c) 2002, Dr Brian Gladman, Worcester, UK. All rights reserved.  
The free distribution and use of this software in both source and binary form is allowed (with or without changes)  
provided that:  
1. distributions of this source code include the above copyright notice, this list of conditions and the following  
disclaimer;  
2. distributions in binary form include the above copyright notice, this list of conditions and the following  
disclaimer in the documentation and/or other associated materials;  
3. the copyright holder's name is not used to endorse products built using this software without specific written  
permission.  
ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of  
the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given  
above.  
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This software is provided 'as is' with no explicit or implied warranties in respect of its properties, including, but not  
limited to, correctness and/or fitness for purpose.  
Issue Date: 26/08/2003  
Copyright (c) 2002, Dr Brian Gladman, Worcester, UK. All rights reserved.  
The free distribution and use of this software in both source and binary form is allowed (with or without changes)  
provided that:  
1. distributions of this source code include the above copyright notice, this list of conditions and the following  
disclaimer;  
2. distributions in binary form include the above copyright notice, this list of conditions and the following  
disclaimer in the documentation and/or other associated materials;  
3. the copyright holder's name is not used to endorse products built using this software without specific written  
permission.  
ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of  
the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given  
above.  
This software is provided 'as is' with no explicit or implied warranties in respect of its properties, including, but not  
limited to, correctness and/or fitness for purpose.  
Issue Date: 01/08/2005  
Lua 5.0 license  
Copyright © 2003-2004 Tecgraf, PUC-Rio.  
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated  
documentation files (the "Software"), to deal in the Software without restriction, including without limitation the  
rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit  
persons to whom the Software is furnished to do so, subject to the following conditions:  
1. The above copyright notice and this permission notice shall be included in all copies or substantial portions  
of the Software.  
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,  
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A  
PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR  
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN  
ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH  
THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.  
Copyright © 2004 Internet Systems Consortium, Inc. ("ISC")  
Copyright © 1995-2003 Internet Software Consortium.  
All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the  
following conditions are met:  
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the  
following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the  
following disclaimer in the documentation and/or other materials provided with the distribution.  
3. Neither the name of ISC, ISC DHCP, nor the names of its contributors may be used to endorse or promote  
products derived from this software without specific prior written permission.  
THIS SOFTWARE IS PROVIDED BY INTERNET SYSTEMS CONSORTIUM AND CONTRIBUTORS "AS IS"  
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.  
IN NO EVENT SHALL ISC OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,  
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,  
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR  
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN  
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN  
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGE.  
The Polycom® Siren14™ audio coding technology, including patents relating to that technology, is licensed from  
Polycom, Inc.  
MPEG-4 AAC audio coding technology licensed by Fraunhofer IIS  
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