Help Desk / Support Details
English
Swann Technical Support
All Countries E-mail: [email protected]
Telephone Helpdesk
UNITED STATES toll free
877-274-3695
Night Hawk
Wireless Outdoor Camera
With Night Vision
(Sun-Thurs, 2pm-10.30pm PST)
800-627-2799
(Mon-Fri, 9am-1pm PST)
USA Exchange & Repairs
562-777-2551
(Mon-Fri, 9am-5pm PST)
AUSTRALIA toll free
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
International
+61 3 8412 4610
(Mon-Fri, 9am-5.30pm Aus EST)
zones and the time in Melbourne Australia compared to your local time.
If this device does not work when you first plug it in,
do not take it back to the store.
Warranty Information
Swann Communications warrants this product against defects in workmanship and material for
a period of one (1) year from it’s original purchase date. You must present your receipt as
proof of date of purchase for warranty validation. Any unit which proves defective during the
stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The repair or replacement will be warranted for either ninety days or the
remainder of the original one year warranty period, whichever is longer. The end user is
responsible for all freight charges incurred to send the product to Swann’s repair centres. The
end user is responsible for all shipping costs incurred when shipping from and to any country
other than the country of origin. The warranty does not cover any incidental, accidental or
consequential damages arising from the use of or the inability to use this product. Any costs
associated with the fitting or removal of this product by a tradesman or other person or any
other costs associated with its use are the responsibility of the end user. This warranty applies
to the original purchaser of the product only and is not transferrable to any third party.
Contact the Swann Helpdesk using our fast e-mail service
numbers shown on the back cover of this booklet.
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Note: Wireless Networks (WiFi) may interfere with and/or experience interference caused by
the transmitterin this unit. Changing the receiver to another channel/frequency or setting the Wireless
Network (i.e. Wireless Access Point) to a frequency further away from the camera’s set frequency can
alleviate this problem. Consult the documentation of your Wireless LAN device for information on how
to change the transmission frequency. These cameras work with most wireless camera receivers that
support 2414MHz, 2432MHz,
Unauthorised end user or third party modifications to any component or evidence of misuse
or abuse of the device will render all warranties void.
Installation Guide
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Troubleshooting your Night Hawk Camera
Setting Up Your System
Poor Picture: Realign antennas until image quality improves, slightly adjust the position of the Night Hawk
Camera or Receiver. Change the location of the Camera, or use a different Camera in the location
experiencing interference that is on a different channel. In some cases interference may be caused by
another device on a similar frequency to the channel you are using. Change to one of the other channels
and check the signal quality again.
Camera with Stand
External antenna
Lines only - no clear picture: Check to confirm there is no microwave oven or other 2.4GHz
equipment operating close by ie; Cordless Telephones, Wireless Baby Monitors, Wireless LAN
equipment etc. Make sure the Receiver is on the correct channel for the particular camera.
Receiver Features
Monitor or TV
Picture ghosting or interference: Some home appliances such as Wireless LANs, 2.4GHz portable
telephones and Microwave ovens operate on or near the 2.4GHz frequency. If you receive interference
from such an appliance, try moving the Camera or Receiver to location further away from the appliance
or in the event of interference from a Wireless LAN device,
Camera Power Adaptor (8V)
try changing the Wireless LAN to a different channel to improve the signal quality.
To Audio and
Video IN
Receiver
No picture: check the receiver to confirm it is turned ON and make sure the A/V connection of the
Receiver is not plugged into the Audio Out socket. Make sure the Receiver is on the correct channel.
Check to ensure the camera is plugged in and has power (cup your hands around the camera and you
should see a faint red glow from the IR LEDs). Check that the channel on the receiver is the set to the
same as the camera you wish to view.
Active
Channel
Leds
Audio / Video Out
Receiver
Power Adaptor
DC Socket
FCC Notice
Channel
Selector
Button
Loop / Normal Switch
We, Swann Communications of 10612 Shoemaker Avenue, Bldg A, Santa Fe Springs, CA 90670 USA,
declare under our sole responsibility that the product:
SW231-WOC
The Camera features an omni-directional antenna which is most effective when use
in the UPRIGHT position.
This product meets the requirement specified in Part 15 of FCC Regulation. Operation rests with the
following two conditions:
1)
2)
Connect both the Camera and the Receiver to their respective power adaptors.
(1) The equipment should not cause any harmful interference;
(2) The equipment must receive and process any interference, including any possible interference
caused by operation mistakes. After testing the product, we confirm that it complies with the provision
for class C digital equipment in the 15th part in FCC regulation; and the receiver complies with the
limitation for class B digital equipment in Part 15 of FCC regulation. The product generates, applies and
emits radio waves. It might cause harmful interferences to wireless communication if not be installed
and used following the description of the manual. The product may interference in residential area, and
the customer should take remedies to eliminate the interference at their own costs. If the product
causes any harmful interference to wireless equipment of disturbs the receiving of TV signals (it can be
identified by turning on and off the product), you can solve the trouble by following methods:
Connect the Receiver to the equipment you wish to view the camera on (monitor, AV TV,
VCR, DVR etc) using the supplied A/V-RCA cable.
3)
After connecting both the Night Hawk Camera and the Receiver make sure the receiver
is switched to the same channel as the camera. By default the camera is set to channel 1.
Press the SEL button on the receiver until the LED for Ch1 is lit. If the channel LEDs flash and
the receiver scans through all 4 channels, switch the Loop/Normal selector at the back of the
receiver to Normal. Obtain the best picture by adjusting the position of the Night Hawk
camera and Receiver unit to suit. Try slightly different locations of either unit for optimum
results.
(1) Re-adjust the product or put it in another place;
(2) Extend the distance between the equipment interfered and the product; and
(3) Refer to dealers or experienced radio electrician for help
4)
If you are mounting the camera to a ceiling or eave, unscrew the camera stand from the
camera body and carefully screw it into position on the top side of the camera using the two
holes that are provided or the picture will appear on your screen upside down.
CE Notice
This product complies with standards including Low Voltage Device Directive 73/23/EEC; EMC
Directive 89/336/EEC and R&TTE Directive 1999/5/EC. It passed the subject tests by authority
concerned and it authorized to bear CE mark.
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Camera Features
Changing the Channel on the Night Hawk Camera
1. Omni-directional Antenna
2. Infra-red LEDs
3. Detachable Camera Stand
4. Microphone (enclosed in socket)
5. Power Cable & DC Power
The Night Hawk Cameras can be switched to any of four frequencies to assist in avoiding
interference. Please see the illustration below for frequency settings. Unscrew the front of the
camera case to gain access to the channel switch. To change the frequency/channel on the receiver,
press the SEL button on top of the receiver to cycle through the channels. You can also switch the
Loop/Normal switch to Loop, which will allow the receiver to switch through all four channels
automatically. The lit LED indicates which channel is currently selected.
1
2
Channel & Frequency settings
3
Channel 1
Both switches Right
2414MHz
4
Channel 2
Top Left & Bottom Right
2432MHz
5
Front view of Switch Block (note the numbers 1 & 2
Channel 3
indicate the left side of the switch)
Top Right & Bottom Left
Receiver Features
2450MHz
By changing these switch settings, the frequency that the
Camera transmits on changes. Once you have set the channel
on the Camera, select the same channel on the receiver. If you
experience interference try a different channel.
Channel 4
Both switches Left
2468MHz
Do not set two Cameras to the same channel or they
will interfere with each others signal.
External antenna
Important Information About This Product
Monitor or TV
•
•
•
•
•
•
Best Results are achieved where there is a clear “line of sight” between the
Camera/Transmitter and Receiver.
Interference from certain electronic equipment or the moving human body can also affect the
range obtainable.
To Audio and
Video IN
Please test all devices before final installation because transmission quality can often be
improved by moving the components slightly.
Receiver
To avoid the risk of damage to Night Hawk Camera Pack, use only the supplied
power adaptors.
Active
Channel
Leds
Audio / Video Out
Beware of humid locations. Water droplets or spray may damage the receiver unit. If
condensation does occur, do not use the equipment until it has dried out.
Receiver
Power Adaptor
Do not cut the DC power cable of the Night Watch Camera to fit with another power
source. This may result in damage to the Night Watch Camera & any unauthorised
modifications will void your warranty.
DC Socket
Channel
Selector
Button
Loop / Normal Switch
IMPORTANT: Due to the power consumption requirements of this product, we highly
recommend the use of a 9 volt battery only for short term portable use.
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