User guide
Z250a
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Prepare the phone
Always turn off your phone and detach the charger
before you insert or remove the SIM card.
To insert the SIM card and battery
1 Remove the battery cover by sliding the battery
release latch down.
2 Slide the SIM card into its holder with the contacts
facing down.
3 Insert the battery with the label side up and the
connectors facing each other.
4 Slide the battery cover into place and close the battery
release latch.
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Charge the battery
Your phone battery is partly charged when you buy it. It
takes approximately 3 hours to fully charge the battery.
It may take 30 minutes for the battery icon to appear
on the screen.
To charge the battery
1 Connect the charger to the phone. Press a key
to view the charging status on the screen.
2 To remove the charger, tilt the plug upwards.
You can use the phone during charging. You can
charge the battery for more or less than 3 hours.
Interrupted charging will not damage the battery.
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Turn the phone on
To turn on the phone
1 Press and hold down
2 Enter your PIN if
.
requested. To correct
mistakes, press
3 Select OK.
.
4 Select a language.
5 At first start-up, select Yes
to use the setup wizard to make a phone setup.
Select No to use the setup wizard later.
After you have turned the phone on and entered
your PIN, the name of your operator appears on
the screen. This view or screen is called standby.
You can now make and receive calls.
To turn off the phone
•
Press and hold down
.
To use the setup wizard
•
From standby select Menu > Settings > General
> Setup wizard > Basic setup.
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SIM card
The SIM (Subscriber Identity Module) card, which
you get from your network operator, contains
information about your subscription. Always turn
off your phone and detach the charger before you
insert or remove the SIM card.
You can save contacts on the SIM card before removing
if from your phone. Contacts may also be saved in the
PIN code (SIM card lock)
The PIN (Personal Identification Number) code is a SIM
card lock that protects your subscription, but not the
phone itself. If the card is locked, you have to enter the
PIN code when you turn on your phone. Each PIN digit
appears as *, unless it starts with emergency number
digits, for example, 112 or 911. You can call an
emergency number without entering a PIN.
If you enter the wrong PIN three times in a row,
the following message appears: PIN blocked. To
unblock, enter your PUK code provided by your
network operator. To unblock your SIM card, see
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Menu overview
Calls
Internet
Games
Camera
Messaging
File manager
Write new
Inbox
Camera album
Pictures
Drafts
Outbox
Ringtones
Themes
Sent messages
Saved messages
Call voicemail
Templates
Settings
Bookmarks
Games
Applications
Other
Organizer
Contacts
Settings
Online services
Alarms
Applications
Calendar
Tasks
Options
New contact
General
Sounds & alerts
Display
Calls
Connectivity
Notes
Calculator
Timer
Stopwatch
Some menus and icons described in this document may
vary depending on operator, network or subscription. Some
options may vary when the default settings are changed.
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Phone overview
Network
coverage
Battery status
Function for
left selection
key
Function for
right selection
key
Calls
Menu
Internet key
Navigation key
Left selection
key
Right
selection key
Camera key
Back key
Volume
buttons
C key (Clear)
On/off key
Charging
(USB
connector)
Infrared port
Microphone
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Network coverage
The network bars show the strength of the GSM network.
Move to another location if you have network problems.
No netw. coverage means you are out of range.
= Good network coverage
= Average network coverage
Battery status
= The phone battery is fully charged
= The phone battery is empty
The outside
Camera lens
Icon display
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Icons
These icons may appear in your phone.
Icon Description
Battery charging, appears with battery icon.
The phone is set to silent.
You have received a new text message.
You have received a new picture message.
Ongoing call.
Divert calls is activated.
An alarm is activated.
The loudspeaker is on.
The infrared port is activated.
The stopwatch is activated.
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Shortcuts
From standby you can use the navigation keys to go
directly to a function:
•
•
•
Press
Press
Press
to start the camera.
to write a message.
to go to your contacts.
To change a standby shortcut, go to Menu > Settings
> General > Shortcuts. The camera shortcut cannot
be changed.
To navigate the menus
•
•
•
•
From standby select Menu and
press
Press
,
,
or
.
to go back one step
in the menu.
Press and hold down
to standby.
to return
Press
or
to move between tabs.
To delete items
Press
•
.
To set the phone to silent
Press and hold down
•
to set silent mode on or off.
To view tips and tricks
•
From standby select Menu > Settings > General
> Setup wizard > Tips and tricks.
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Messaging
Your phone supports various messaging services.
to enter text and numbers.
Text messages
You need a service centre number from your
network operator to be able to send text messages.
To view and set the service centre number
1 From standby select Menu > Messaging > Settings
> Text message > Service centre.
2 If there is no number, select New ServiceCentre, enter
the number including the international “+” prefix and
country code. Select Save.
To write and send a text message
1 From standby select Menu > Messaging > Write new
> Text message.
2 Write the message and select Continue. (To save the
message for later, press
and select Yes to save
in Drafts.)
3 Select Enter phone no., enter the number and
select OK.
4 Select Send.
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Picture messages
Picture messages can contain enhanced functionality
with text, sound and pictures.
You need the correct Internet (MMS) settings in your
request a text message with the settings or contact
your network operator.
To create and send a picture message
1 From standby select Menu > Messaging > Write new
> Picture msg.
2 Select More and select an item to follow your message.
3 Write the message and select OK > Continue.
4 Select Enter phone no., enter the number and
select OK.
5 Select Send.
To save an item in a picture message
1 In the message, select More > Save items.
2 Select an item and where to save it.
To delete all sent messages
1 From standby select Menu > Messaging > Sent
messages.
2 Select More > Delete all msgs > Yes.
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Automatic download
Select how to download your picture messages.
To select a download option
1 From standby select Menu > Messaging > Settings
> Picture message > Auto download.
2 Select an option:
•
•
Always – automatic download.
Ask in roaming – ask to download when not in home
network.
•
Not in roaming – do not download when not in home
network.
•
•
Always ask – ask to download.
Off – new messages appear in the inbox as icons.
Select the message and select View to download.
Receiving messages
To view and save a message from the inbox
1 From standby select Menu > Messaging > Inbox.
2 Scroll to a message and select View. If you want to
save the message, select More > Save message
> Saved messages (SIM card) or > Templates (phone).
To delete messages from the inbox
1 From standby select Menu > Messaging > Inbox.
2 Select More > Delete all msgs > All > Yes to delete
all messages. To delete one message, scroll to the
message and select More > Delete > Yes.
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Calling
Your phone must be on and within range of a network.
To make a call
1 From standby enter the area code and phone number.
2 Select Call.
To make an emergency call
•
From standby enter 112 (the international emergency
number) and select Call.
You can make emergency calls without a SIM card
and without entering a PIN.
To make an international call
1 From standby press
until a + sign appears.
2 Enter the country code, area code (without the first
zero), phone number and select Call.
To end a call
•
Close the phone or select End call.
To answer a call
•
When the phone rings, select Answer.
To reject a call
•
When the phone rings, select Busy.
To view missed calls
•
When Missed calls: is displayed, select Yes.
To call back, scroll to a number and select Call.
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To turn the loudspeaker on during a call
•
Select More > Turn on speaker.
Do not hold the phone to your ear when using the
loudspeaker. This could damage your hearing.
To change the ear speaker volume during a call
Press or
•
.
To turn off the microphone during a call
Press and hold down . To resume, press and hold
down again.
•
Call list
You can view information about recent calls.
To call a number from the call list
1 From standby select Calls and scroll to a tab.
2 Scroll to the name or number and select Call.
To add a number to contacts
1 From standby select Calls and scroll to a tab.
2 Scroll to the number and select More > Save number.
3 Select a contact or select New contact.
4 Enter the contact information and select Save.
To delete a number from the call list
1 From standby select Calls and scroll to a tab.
2 Scroll to the number and select More > Delete
entry > Yes.
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Contacts
In Contacts you can save contact information with
name, numbers, addresses, picture, ringtone, title,
personal information and birthday.
to enter text and numbers.
To add a contact
1 From standby select Menu > Contacts.
2 Scroll to and select New contact > Add.
3 Enter the name and select OK.
4 Scroll to New number: and select Add.
5 Enter the number and select OK.
6 Scroll to and select the contact type.
7 Select Save.
Enter the + sign and country code with all phone
numbers. They can then be used abroad or at home.
To call a contact
1 From standby select Menu > Contacts.
2 Scroll to, or enter the first few letters of the contact
and select Call.
To delete a contact
1 From standby select Menu > Contacts.
2 Scroll to the contact and press
.
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To edit a contact
1 From standby select Menu > Contacts.
2 Scroll to the contact and select More > Edit contact.
3 Scroll to the contact information and select Edit.
4 Enter information or select a picture or ringtone.
5 Confirm and select Save.
To send all contacts
•
From standby select Menu > Contacts > Options
> Advanced > Send all contacts and select a transfer
method.
To copy contacts between the phone and the SIM card
1 From standby select Menu > Contacts > Options
> Advanced.
2 Select Copy to SIM or Copy from SIM.
3 Select Copy a number or Copy all.
4 To copy one contact, select the contact.
When copying all contacts to the SIM card,
all existing SIM card information is replaced.
To check memory status for your contacts
•
From standby select Menu > Contacts > Options
> Advanced > Memory status.
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Speed dialling
Speed dialling lets you select nine contacts that you can
dial quickly by pressing numbers 1-9.
To add contacts to speed dial numbers
1 From standby select Menu > Contacts > Options
> Speed dial.
2 Scroll to a position number and select Add.
3 Select a contact.
To speed dial
•
From standby enter the number (1-9) and select Call.
My number
You can view and edit your own phone number.
To view your own phone number
•
From standby select Menu > Contacts > Options
> Special numbers > My numbers.
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Camera
Your phone has a digital camera to take pictures to save
or send. Use infrared or picture messages to send a
picture to another phone or to a computer. Camera
pictures are saved in JPEG format in the Camera album.
To take pictures
1 From standby press
2 Select Capture to take the picture.
3 Press to save and take another picture or select
More > Delete to delete the picture.
to start the camera.
To use the zoom
Use or to zoom.
•
To adjust the brightness
Use or to adjust the brightness.
•
To use the camera options
1 When the camera is activated select More.
2 Select an option:
•
•
•
Picture size – select between two sizes.
Night mode – enhance picture quality in poor lighting.
Self-timer – the picture is taken a few seconds after
you press Capture.
•
•
•
•
Effects – select different effects for your picture.
White balance – adjust colours to lighting conditions.
Picture quality – select picture quality.
Shutter sound – select different shutter sounds.
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To view your pictures
1 From standby select Menu > File manager > Camera
album.
2 Scroll to a picture and select View.
You can use a USB cable to exchange pictures
between your phone and a computer. For more
To send a picture
1 From standby select Menu > File manager > Camera
album.
2 Scroll to a picture and select More > Send. Select
a transfer method.
To use a picture
1 From standby select Menu > File manager > Camera
album and scroll to a picture.
2 Select More > Use as and select how to use the
picture.
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Internet
You need the correct Internet settings in your phone.
If settings are not in your phone, you can:
•
•
Get them in a text message from the network operator.
On a computer, go to www.sonyericsson.com/support
and request a text message with the settings.
To select an Internet profile
•
From standby select Menu > Settings > Connectivity
> Internet settings > Internet profiles. Select a profile.
To start browsing
1 From standby select Menu > Internet.
2 Select More for options:
•
Go to – go to predefined pages or bookmarks, enter
a Web address or show previously visited pages.
Tools – add a bookmark, save a picture, refresh page
content, send a link or make a call when browsing.
View – select full content or text only.
Advanced – select options such as show pictures,
allow cookies, clear cookies, clear cache and Internet
status.
•
•
•
To stop browsing
When you browse, select More > Exit browser.
•
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Calendar
You can set and send appointments with reminders.
To add an appointment in the calendar
1 From standby select Menu > Organizer > Calendar.
2 Scroll to and select a date. Select New appointm.
3 Enter the details to confirm the appointment.
To set reminders options
1 From standby select Menu > Organizer > Calendar
> More > Advanced > Reminders.
2 Select an option. Select Always for a reminder to
sound even if the phone is off or in silent mode.
To view a calendar week
•
From standby select Menu > Organizer > Calendar
> More > View week.
To send an appointment
1 From standby select Menu > Organizer > Calendar
and select a date.
2 Scroll to an appointment, select More > Send and
select a transfer method.
To find an appointment
1 From standby select Menu > Organizer > Calendar
> More > Advanced > Find.
2 Enter the search string and select OK.
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More functions
File manager
To move a file
1 From standby select Menu > File manager.
2 Open a folder, scroll to a file and select More > Move.
3 Select a folder or select New folder, name the new
folder and select OK.
4 Select Paste.
To rename a file
1 From standby select Menu > File manager.
2 Scroll to a file and select More > Rename.
3 Enter a new name and select OK.
Some files cannot be renamed.
To select several files
1 From standby select Menu > File manager and open
a folder.
2 Scroll to a file and select More > Mark.
3 Select Mark several or Mark all. To select files, scroll
and select Mark or Unmark.
To view the memory status
•
From standby select Menu > File manager > More
> Memory status.
If the memory is full, delete some content. Scroll
to a file or a folder and select More > Delete.
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Alarm
The alarm rings even if the phone is off or set to silent.
To set the alarm
1 From standby select Menu > Organizer > Alarms
> Alarm.
2 Enter the time and select Save.
To set the recurrent alarm
1 From standby select Menu > Organizer > Alarms
> Recurrent alarm.
2 Enter the time and select Continue.
3 Select the week days and select Done.
To turn the sounding alarm off
•
Press any key. To snooze the alarm, press Snooze.
To set the alarm signal
•
From standby select Menu > Organizer > Alarms
> Alarm signal and select a signal.
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Tasks and Notes
To add a new task
1 From standby select Menu > Organizer > Tasks
> New task.
2 Select Task or Phone call. Enter details and confirm
each entry. Select Yes to use the reminder option.
To make a note and save it in a list
1 From standby select Menu > Organizer > Notes.
2 Scroll to New note and select Add.
3 Enter the note and select Save.
Calculator
To use the calculator
1 From standby select Menu > Organizer > Calculator.
2 Press
or
to select ÷ x - + . % =.
Timer
To use the timer
1 From standby select Menu > Organizer > Timer.
2 Enter the hours, minutes and seconds.
3 Select Start.
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Stopwatch
To use the stopwatch
1 From standby select Menu > Organizer > Stopwatch.
2 Select Start.
3 To view a new lap time, select New lap.
Language
To change the phone menu language
•
From standby select Menu > Settings > General
> Language > Phone language and select a language.
Time and date
To set the time and date
1 From standby select Menu > Settings > General
> Time & date.
2 Select Time or Date.
3 Enter the time or date and select Save.
Call time and cost
To check the call time and cost
•
From standby select Menu > Settings > Calls > Time
& cost > Call timers.
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Themes
Use themes to change the appearance of the screen.
To set a theme
1 From standby select Menu > Settings > Display
> Themes.
2 Scroll to a theme and select Set.
Profiles
Some phone settings are adapted to different situations,
for example, the ring volume may be adapted to suit
a meeting.
To select a profile
•
From standby select Menu > Settings > General
> Profiles and select a profile to use.
To view and edit a profile
1 From standby select Menu > Settings > General
> Profiles and select a profile.
2 Select More > View and edit.
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Ringtones, sounds and alerts
Your phone has melodies that can be used as ringtones.
To select a ringtone
•
From standby select Menu > Settings > Sounds &
alerts > Ringtone and select a ringtone.
To set the ring volume
1 From standby select Menu > Settings > Sounds &
alerts > Ring volume.
2 Press
or
to set a volume and select Save.
To set the vibrating alert
1 From standby select Menu > Settings > Sounds &
alerts > Vibrating alert.
2 Select an option.
To set sounds and alerts options
1 From standby select Menu > Settings > Sounds &
alerts.
2 Select an option:
•
•
•
Increasing ring – select an increasing ringtone.
Message alert – select message notification.
Key sound – select a key press sound.
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Entering text
There are two input methods you can use to enter text;
multitap or predictive text input.
By using predictive text input you only have to press
each key once. Continue writing a word even if it
appears to be wrong. The phone uses the dictionary
to recognize the word when all letters are entered.
To enter text using multitap
•
•
•
Press
Press
Press
–
until the letter appears.
to add a space.
to enter punctuation marks.
To enter text using predictive text input
•
For example, to write the word “Land”, press
,
,
,
.
•
If the word or punctuation mark is the one you want,
press to accept and add a space. To accept
without adding a space, press
If the word or punctuation mark is not the one you
want, press or to view alternatives.
.
•
To add a word to the dictionary
1 When you write, select More > Spell word.
2 Enter the word using multitap and select Insert.
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How to use the keys
•
•
Press and hold down
to change the input method.
Press
to shift between upper case and lower case
letters.
Press and hold down
language.
Press
word, press and hold down
Press and hold down
•
•
•
to change the writing
to delete characters. To delete a whole
.
–
to enter numbers.
Infrared
Use the infrared port to exchange files such as pictures
and ringtones with other phones or infrared devices.
To turn on infrared
•
From standby select Menu > Settings > Connectivity
> Infrared port > On.
To connect two devices using infrared
1 Turn on infrared in both devices.
2 Make sure the infrared ports are facing each other with
a maximum distance of 20 cm (8”).
To transfer a picture using infrared
1 From standby select Menu > File manager > Camera
album.
2 Scroll to a picture and select More > Send and select
Via infrared.
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Diverting calls
Divert calls, for example, to an answering service.
To divert calls
1 From standby select Menu > Settings > Calls > Divert
calls.
2 Select a call type, a divert option and select Activate.
3 Enter the phone number and select OK.
To cancel a call divert
1 From standby select Menu > Settings > Calls > Divert
calls.
2 Select a call type, a divert option and select
Deactivate.
Voicemail
Callers can leave a voicemail message when you
cannot answer. You can get your voicemail number
from your network operator.
To enter your voicemail number
1 From standby select Menu > Messaging > Settings
> Voicemail number.
2 Enter the voicemail number and select OK.
To call your voicemail service
•
From standby press and hold down
.
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Multiple calls
When call waiting is activated, you can handle
multiple calls. A short sound indicates a second call.
To activate call waiting
•
From standby select Menu > Settings > Calls
> Manage calls > Call waiting > Activate.
To answer a second call
Select Answer. The ongoing call is put on hold.
•
To reject a second call
Select Busy and continue with the ongoing call.
•
To make a second call
1 Select More > Add call. The ongoing call is put on hold.
2 Enter the number and select Call.
To switch between two calls
•
Select More > Switch calls.
To join two calls
•
Select More > Join calls.
To end calls
1 Select End call.
2 Select No to end both calls or Yes to end one call and
retrieve the call on hold.
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Locks
SIM card lock
To unblock your SIM card, you need to enter your
PUK (Personal Unblocking Key) and PIN code,
supplied by your network operator.
To unblock your SIM card
1 When PIN blocked. To unblock, enter your PUK code
provided by your network operator. is displayed,
enter your PUK and select OK.
2 Enter a new four-to-eight-digit PIN and select OK.
3 Re-enter the new PIN to confirm and select OK.
To turn the SIM card lock on
1 From standby select Menu > Settings > General
> Security > Locks > SIM protection > Protection
and select On.
2 Enter your PIN and select OK.
To edit your PIN
1 From standby select Menu > Settings > General
> Security > Locks > SIM protection > Change PIN.
2 Enter your PIN and select OK.
3 Enter a new four-to-eight-digit PIN and select OK.
4 Re-enter the new PIN and select OK.
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Phone lock
The phone lock protects the phone against unauthorized
use. You can change the phone lock code (0000 by
default) to any four-digit code.
If the phone lock is set to Automatic, you only need
to enter your phone lock code when you insert
a different SIM card.
To set the phone lock
1 From standby select Menu > Settings > General
> Security > Locks > Phone protection > Protection.
2 Scroll to an option, enter your code and select OK.
To edit your phone lock code
1 From standby select Menu > Settings > General
> Security > Locks > Phone protection > Change
code.
2 Enter the current code and select OK.
3 Enter a new code and select OK.
4 Re-enter the new code and select OK.
If you forget your new code, you have to take
your phone to your local Sony Ericsson retailer.
To unlock the phone
•
Enter your code and select OK.
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Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
EN/LZT 108 9511 R1A
Printed in XXX
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Troubleshooting
You can correct most problems yourself. For more
the Important information guide or contact your network
operator.
Remove the SIM card before handing your phone
in for repair.
The phone turns itself off
Restart the phone or do a master reset.
To restart the phone
1 Turn the phone off and remove the battery cover.
2 Remove the battery and put it back in place.
3 Replace the battery cover and turn the phone on.
To perform a master reset
1 From standby select Menu > Settings > General
> Master reset.
2 Select Reset settings to delete your changes
to settings or Reset all to delete your changes to
settings, all contacts, messages, personal data, and
content you have downloaded, received or edited.
3 Select Continue.
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I cannot turn the phone on
•
Attach the charger (make sure the power icon on the
charger is facing upwards) and charge the phone for
3 hours.
Some menu options appear in grey
A service is not activated or your subscription does not
support the function.
•
Contact your network operator.
The phone is working slowly
•
Delete unwanted content and restart the phone.
No indication of charging
•
The battery is empty or has not been used for a long
time. It may take up to 30 minutes before the battery
icon appears on the screen.
I cannot use Internet or send picture messages
You need a phone subscription that supports data
transmission, and the correct Internet settings.
•
your network operator.
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What do these error messages mean?
Insert SIM
Your SIM card is not inserted correctly or may be
damaged or dirty. Try one or more of the following:
•
•
Remove the SIM card and insert it correctly.
Clean the connectors on the SIM card and phone
with a soft brush, a cloth or a cotton bud.
Check if the SIM card is damaged.
•
Insert correct SIM card
•
Check that you are using the correct operator
SIM card. If not, contact your network operator.
Wrong PIN
You have entered your PIN code incorrectly.
•
PIN blocked. To unblock, enter your PUK code
provided by your network operator.
The SIM card is blocked.
•
PUK blocked
Contact your network operator.
•
Phone locked
The phone is locked.
•
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Phone lock code:
The phone lock code is required.
•
Codes do not match
Appears when changing a security code.
•
Confirm the new code by entering it twice.
Emerg. calls only
You are within range of a network but are only allowed
to use it for emergency calls.
•
Contact your network operator if the problem persists.
No netw. coverage
There is no network within range.
•
Contact your network operator if the problem persists.
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Declaration of Conformity
We, Sony Ericsson Mobile Communications AB of
Nya Vattentornet
SE-221 88 Lund, Sweden
declare under our sole responsibility that our product
Sony Ericsson type AAB-1032042-BV
and in combination with our accessories, to which this declaration relates
is in conformity with the appropriate standards 3GPP TS 51.010-1,
EN 301 489-7 and EN 60950, following the provisions of, Radio
Equipment and Telecommunication Terminal Equipment directive
99/5/EC with requirements covering EMC directive 89/336/EEC, and
Low Voltage directive 73/23/EEC.
Lund, June 2007
Shoji Nemoto, Head of Product Business Group GSM/UMTS
We fulfil the requirements of the R&TTE Directive (99/5/EC).
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FCC Statement
This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Sony Ericsson Z250a
GSM 900/1800/1900
This User guide is published by Sony Ericsson Mobile Communications
AB or its local affiliated company, without any warranty. Improvements
and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/or
equipment, may be made by Sony Ericsson Mobile Communications AB
or its local affiliated company at any time and without notice. Such
changes will, however, be incorporated into new editions of this User
guide. All rights reserved.
© Sony Ericsson Mobile Communications AB, 2007
Publication number: EN/LZT 108 9511 R1A.
Please note: Some of the services in this User guide are not supported
by all networks. This also applies to the GSM International Emergency
Number 112. Please contact your network operator or service provider
if you are in doubt whether you can use a particular service or not.
Please read the Guidelines for safe and efficient use and the Limited
warranty chapters before you use your mobile phone. All illustrations
are for illustration only and may not accurately depict the actual phone.
The Predictive Text Technology is used under license from
Zi Corporation.
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