Strong Pools and Spas Hot Tub Maui Spa User Manual

OWNER’S MANUAL  
3204 Point Township Drive (Rte 11) • P.O. Box 108  
Northumberland, PA 17857  
1-800-STRONG-9  
1-800-787-6649  
12/20/06  
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Introduction  
Congratulations on your purchase of the finest, Rotational Molded resin base with acrylic  
insert whirlpool spa on the market today. We at Strong Pools & Spas are excited to assist  
your family in "Creating a Lifestyle that Lasts a Lifetime".  
With proper care, operation and maintenance, your spa will provide your family many years of  
comfort and pleasure. Please take time to read all the instructions before you install your  
Strong Pools & Spa, "Maui" spa.  
This manual explains safety precautions, installation instructions, operating directions and  
maintenance procedures. If you have any questions after reading this manual, please call  
your dealer or Strong Pools & Spas service representative at 1-800-787-6649.  
Read and understand all safety instructions, operating instructions and all warnings and  
cautions before adding water or attaching electrical power.  
Your Strong Spas  
Spa Serial Number is located  
on the Control Pack box panel.  
The Maui Spa  
Please use this space to record the  
pertinent information about your  
new spa here:  
Remove access panel to reveal Control Pack box as shown.  
Date of Purchase: ________/________/_______  
Color: _________________________________  
Serial # can be found  
on lounger side.  
Please remove access  
panel to get serial #.  
Serial #  
ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ  
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Health Safety  
Spas are known for their helpful qualities such as hydrotherapy and arthritic relief.  
But spas are not only a toy, there are several health concerns which the owner  
must be aware of such as the following:  
WARNING People with infectious diseases should not use a spa.  
The use of alcohol, drugs or medication before or during spa use may lead to uncon-  
sciousness with the possibility of drowning.  
Do Not use the spa immediately following strenuous exercise.  
Persons suffering from heart disease, diabetes, high or low blood pressure or any other  
serious illness and pregnant women should consult with their physician before using the  
spa.  
Excessive water temperature can be dangerous. Before entering the spa, the user should  
measure the water temperature with an accurate thermometer, since the tolerance of the  
water temperature regulating devices may vary as much as +/-3°C(5°F) The Water should  
never exceed 40°C (104°F) and lower water temperature is recommended for extended  
use (exceeding 10-15 minutes) and for young children.  
Long exposure at higher temperature can result in dizziness and/or hyperthermia.  
Hyperthermia occurs when the internal temperature of the body reaches a level several  
degrees above the normal body temperature of 98°F (36.7°C). The symptoms of hyper-  
thermia include dizziness, fainting, drowsiness or lethargy.  
The affects of hyperthermia include:  
• Unawareness of impending hazard  
• Failure to perceive heat  
• Failure to recognize the need to exit the spa  
• Physical inability to exit the spa  
• Fetal damage in pregnant women  
• Unconsciousness resulting in a danger of drowning  
Children should be supervised at all times.  
DO NOT OPERATE SPA WITHOUT CORRECT WATER LEVEL!  
Keep all jets under water with exception of “neck jets”.  
Actual features included in spa’s descriptions and photos are subject to change without notice.  
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Installation - Spa placement  
Spa Location:  
Improper installation may result in equipment damage and will void the warranty. Your spa  
must be placed on a flat, level surface.  
The space you choose to install your spa is a very important decision, you should consider all  
of the listed suggestions.  
Check your local code office for understanding of building, fencing, gates, electrical,  
plumbing and enclosure required codes.  
A location should be selected to compliment your lifestyle, the view from your house and  
the ability to supervise the spa.  
Position the spa in relation to the surroundings of trees, sunlight exposure, wind, bathroom  
location, landscaping and evening lighting.  
The spa with water is very heavy, if the spa is placed on flooring or decking, be sure the  
structure is strong enough to support the weight. The necessary support should be at least  
75 pounds per square foot.  
Install your spa, in a way that will allow easy access to the equipment door.  
Storage area for maintenance equipment and chemicals (storing chemicals inside your  
spa cabinet will void the warranty)  
Indoor Considerations:  
All of the interior of the spa location must be able to withstand high humidity. The spa chemi-  
cals may have some corrosive effect.  
Floor drain is needed to carry off splashed water from the spa.  
It is strongly advised NOT to locate a spa on second story location that may be above fin-  
ished living space.  
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Electrical - General Instructions  
It is recommended that a licensed electrician install the power to your spa, in accordance with  
the National Electric Code or any local electrical codes in effect at the time of installation.  
Power supply installation must include a properly rated GFCI circuit breaker. The circuit  
breaker must be dedicated and cannot be shared with any other appliances. It should be  
labeled and easily accessible to users. Power supply must be hard wired into the power  
pack. DO NOT USE EXTENSION OR PLUG-TYPE CORDS OF ANY KIND. The use of a  
shut-off box near the spa is recommended. Metal surfaces within 5 feet of the spa must be  
grounded to the spa.  
220V Maui Electrical Connections:  
This change must be performed by a certified electrician.  
TERMINAL  
BLOCK  
White  
N
These wires go to  
the PC Board  
Control Circuit.  
Black  
Red  
Hot  
Hot  
Three Wire  
& Ground  
GRD  
Connections should be made using copper conductors only. The connecting wire and circuit breakers  
or fuses must be sized to accommodate the total ampere load as specified on the equipment module  
data label.  
Strong Pools and Spas only makes electrical recommendations, always consult a certified electrician.  
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Control Panel Identification  
Jets  
Touch the “Jets” button once to activate the low speed of the pump and again  
for the high speed. Press the “Jets button again to turn off the pump. If left run-  
ning, the low speed of the pump will automatically turn off after 4 hours, and  
the high speed will automatically turn off after 15 minutes. It may also activate  
for at least 2 minutes every 30 minutes to detect the spa temperature and then  
to heat to the set temperature if needed, depending upon mode. When the low  
speed turns on automatically, it cannot be deactivated from the panel; however,  
the high speed may be started.  
Temp  
The start-up temperature is set at 100ºF/37ºC. The last measured temperature  
is constantly displayed on the LCD.  
To display the set temperature, press the “Temp”button once.  
To change the set temperature, press the button a second time before the LCD  
stops flashing. Each press of the “Temp” button will continue to either raise or  
lower the set temperature.  
If the opposite direction is desired, release the button and let the display revert  
to the current water temperature. Press the button to display the set tempera-  
ture, and again to make the temperature change in the desired direction. after  
3 seconds, the LCD will stop flashing and display the current temperature.  
Light  
There are several color options in our spas and by pressing the light button in  
quick succession the customer can cycle through the different lighting options.  
BEFORE START UP! IMPORTANT UNION ADJUSTMENTS  
There are SIX unions that require hand tightening prior to operation of your spa.  
When filling the spa with water, keep observing these fittings for any slight water  
drips. If a drip is observed, just hand tighten until dripping ceases.  
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Startup Preparations  
- Make sure that if spa is equipped with gate valves, that valves are opened. (These gate  
valves are easily noticed in your access area by the distinct “T” shaped handle.)  
- When filling your spa remove the filter, and place hose into filter area.This will fill the plumb-  
ing first, and hopefully reduce the chance of air lock.  
- Fill your spa above top jets (excluding neck jets).  
POWERING SPA  
- Power up spa, Controls will read (Pr), this indicates priming mode, which is intended to clear  
unwanted air. Priming mode will last less than five (5) minutes and begin normal operations.  
A - Most spas do not require pump priming  
B - Purge will clear lines of un-desired air pockets  
C - If pump makes inconsistent sounds, “cavitations”,then it will need primed (this can be  
done by loosening the unions)  
- Top display will then read water temperature.  
Due to the variations in spas and outside conditions, spas may take up to 24 hours to  
reach desired temperature.  
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Changing Filter Cycles  
FILTRATION  
Proper filtration is an important key to maintaining the clarity of your spa's water. The filter system is designed for  
unsurpassed effectiveness at removing debris and suspensions from the water anytime the water is circulating.  
Your control panel is set to filter for two hours every twelve hours. A two speed pump is supplied with your spa that  
provides filtration on low speed, the low speed will shut off if the temperature creeps more than 2 degrees above  
the set point, it will turn back on when temperature drops to the set point.  
The filter cycle begins six (6) minutes after the spa is energized. The second filter cycle begins 12 hours later. Filter  
duration is programmable for 2, 4, 6, 8 hours of for continuous filtration (indicated by FILC). The default filter time is  
2 hours.  
To program, press “Temp” then “Jets”. Press “Temp” to adjust. Press “Jets” to exit programming. The default filter  
time is 2 hours.  
Troubleshooting  
No power to spa:  
1. Check proper connection of to pack  
2. Check fuse in pack.  
3. Must have very good ground connection - If none call tech support  
Trips Breaker:  
1. Make sure dedicated line:  
2. Check breaker  
3. First take note to how long runs before trips  
Trips instantly  
1. Mis-wired - check electrical wiring  
2. Breaker replacement  
3. Short in Ozone - unhook to check - call tech support  
4. Short in pumps - unhook to check - call tech support  
Trip after purge  
1. Heater has short - check heater - call tech support  
Poor Water Flow:  
1. Clean filter  
2. Check if adjustable jets (are all open)  
3. May have air lock, prime pump by loosening top pump union.  
4. If water diverted valves are present make sure they are all the way open.  
5. If gate valves are present, make sure they are all the way open.  
6. If none of this works possible line obstruction or impeller loose on pump drive shaft  
No water or air flow to jet:  
1. If adjustable jets, probably in off position. (At times can lock into position, may require some effort.)  
2. Pinched line, cutting off flow before reaching spa.  
3. Water diverter valve if present may be closed.  
Air controls not working:  
1. Remove cap on air valve, (with flat head screw driver) and make sure not broken or improper alignment.  
2. If internals are broke, call tech support  
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Troubleshooting  
continued from previous page  
Problem: No message on display. Power has been cut off to spa.  
Solution: The control panel will be disabled until power returns. Spa settings will be preserved  
until next power up.  
Problem: Temperature unknown.  
Solution: After the pump has been running for 2 minutes, the temperature will be displayed.  
Problem: “Overheat” - The spa has shut down. One of the sensors has detected that  
110ºF/43ºC at the heater.  
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water to cool. Once  
the heater has cooled reset by pushing any button. If spa does not reset, shut off the  
power to the spa and call your dealer or service organization.  
Problem: “Overheat” - The spa has shut down. One of the sensors has detected that the spa  
water is 110ºF/43ºC.  
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water to cool. At  
107ºF/42ºC, the spa should automatically reset. If spa does not reset, shut off the  
power to the spa and call your dealer or service organization.  
Problem: “Ice” - Potential freeze condition detected.  
Solution: No action required. The pump and blower will automatically activate regardless of spa  
status.  
Problem: Spa is shut down. The sensor that is plugged into the Sensor “A” jack is not working.  
Solution: If the problem persists, contact your dealer or service organization. (May appear tem-  
porarily in an overheat situation and disappear when the heater cools.)  
Problem: Spa is shut down. The sensor that is plugged into the Sensor “B” jack is not working.  
Solution: If the problem persists, contact your dealer or service organization. (May appear tem-  
porarily in an overheat situation and disappear when the heater cools.)  
Problem: Sensors are out of balance. If alternating with spa temperature, it may just be a tempo-  
rary condition. If flashing by itself, spa is shut down.  
Solution: If the problem persists, contact your dealer or service organization.  
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Troubleshooting  
continued from previous page  
Problem: A significant difference between temperature sensors has been detected. This could  
indicate a flow problem.  
Solution: Check water level in spa. Refill if necessary. If water level is okay, make sure the  
pumps have been primed. If problem persists, contact your dealer or service organiza-  
tion.  
Problem: Persistent low flow problems. (Displays on the fifth occurrence of “HFL” message with-  
in 24 hours.) Heater is shut down, but other spa functions continue to run normally.  
Solution: Follow the action required for “HFL” message. Heating capability of the spa will not  
reset automatically; you may press any button to reset.  
Problem: Possible inadequate water, poor low, or air bubbles is detected in the heater. Spa is  
shut down for 15 minutes.  
Solution: Check water level in spa. Refill if necessary. If water level is okay, make sure the  
pumps have been primed. Press any button to reset, or this message will automatical-  
ly reset within 15 minutes. If problem persists, contact your dealer or service organiza-  
tion.  
Problem: Inadequate water detected in heater. (Displays on third occurrance of “dr” message.  
Spa is shut down.  
Solution: Follow action required for “dr” message. Spa will not automatically reset. Press any  
button to reset.  
Warning! Shock Hazard! No User Serviceable Parts.  
Do not attempt to service the control system. Contact your dealer or service  
organization for assistance. Follow all owner’s manual power connection instruc-  
tions. Installation must be performed by a licensed electrician and all grounding  
connections must be properly installed.  
Freeze Protection  
If the temperature sensors detect a drop to below 44ºF/6.7ºC within the heater, the pump will  
automatically activate to provide freeze protection. The equipment stays on until 4 minutes  
after the sensors detect that the spa temperature has risen to 45ºF/7.2ºC or higher.  
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Spa Maintenance  
The maintenance and care of your spa is simple and easy to carry out, and if performed  
regularly as scheduled, problems will be minimal. It is important that the following procedures  
be read through and carried out on a regular basis for the best, long term, overall  
performance of your spa.  
The filtering cycle of your spa should be operated at least two hours or more a day (whether  
or not the heater is heating) to remove impurities and to prevent disposition of contaminants  
in your spa. The filtering system works automatically. Keep the spa covered when not in use  
to reduce the loss of heat and to keep debris from settling in the water.  
Maintaining the spa's proper water chemical balance is essential to the comfort and safety of  
the user. Water mineral content varies constantly and is directly affected by evaporation and  
the use of cleaning and maintenance chemicals, which will increase mineral content, when  
added. If the mineral content deviates from prescribed pH level (7.2-7.8) deposits on the spa  
walls, filter, electric heating element or gas heater manifold and piping may adversely affect  
the condition of your spa equipment.  
Since the water capacity of your spa is far less than that of a swimming pool, the chemical  
reaction caused by the presence of one or more persons in the spa is more rapid and pro-  
nounced. In other words, it is much more difficult to maintain the proper pH balance in a spa  
than in a swimming pool. For these reasons, it is important to check frequently, the total alka-  
linity of the water, the pH level, and the sanitize level, then add prescribed chemicals as nec-  
essary to maintain the proper chemical balance. Failure to maintain a proper balance of  
chemicals in your spa will result in an early, premature failure of your spa parts including, but  
not limited to, the spa cover, piping, certain electrical components in the spa, electrical control  
box and topside panel, thus voiding the warranty.  
ESSENTIAL CHEMICALS AND THEIR USE  
The following information on chemical use for spa maintenance is provided strictly as a  
guide for the spa owner and may or may not be appropriate to maintain your spa correctly  
and may, under certain conditions, be harmful to your spa and/or persons using the spa.  
Always check with your pool and spa dealer to determine which chemicals and/or proce-  
dures they recommend to maintain your spa correctly. STRONG POOLS & SPAS does  
hereby claim no responsibility or liability for use of and quantities of the chemicals listed.  
CONCENTRATED CHLORINATING GRANULES - The minimum chlorine level in the spa  
should be at least 2PPM (parts per million). Chlorine level should be tested frequently and  
the chemical added to maintain a safe level of 2PPM. This type of chemical can be added  
in quantities of 0.5 ounce per 500 gallons of spa water. Check the chlorine level at least  
seven hours or more after adding to determine the full effect of the added chemical.  
Liquid chlorine is not recommended.  
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Spa Maintenance  
(continued)  
CONCENTRATED CHLORINATING GRANULES - The minimum chlorine level in the spa should be  
at least 2PPM (parts per million). Chlorine level should be tested frequently and the chemical added  
to maintain a safe level of 2PPM. This type of chemical can be added in quantities of 0.5 ounce per  
500 gallons of spa water. Check the chlorine level at least seven hours or more after adding to  
determine the full effect of the added chemical. Liquid chlorine is not recommended.  
ORGANIC POLYMERS - are used in various forms. These chemicals clear up cloudy or dirty water  
appearance and prevent calcium deposits on the inside spa finish, plumbing and heating equipment.  
Use as recommended by the manufacturer.  
METAL GON - or its equivalent is a chemical that will prevent iron in the spa water from staining the  
spa finish. This chemical is added to the spa water when the spa is filled for the first time or when  
refilled. Use as recommended by the manufacturer.  
SILICONE EMULSION - quickly and effectively disperses foam and is completely compatible with  
the other chemicals listed. Use as recommended by the manufacturer.  
SPA WATER - should be changed periodically, depending upon frequency of use and other condi-  
tions that may affect water suitability. Typically 60 to 90 days is a satisfactory interval under normal  
conditions. With heavy usage, the interval between water changing should be less.  
SPA FILTER CARTRIDGE - should be cleaned every 2 to 4 weeks depending on the frequency of  
use. Rinse the filter cartridge with a pressure hose and re-install filter cartridge in the filter housing.  
When changing spa water it is good practice to soak the filter cartridge in filter cleaner. The filter  
cleaner is specially made to remove accumulation of oils and other contaminates which will ensure  
good, sanitary water and extended filter cartridge life.  
ADDING CHEMICALS - to your spa water: Add to the center of the spa with the pump and the air  
blower (bubbles) operating simultaneously. Make sure the water is heated. Never add chemicals to  
cold water, as this will effect chemical action. Also, never add chemicals directly into the skimmer.  
Store all chemicals in a cool, dry place and in such a way as to prevent children and pets from con-  
tacting.  
WINTERIZING  
Before draining, power must be turned off at the GFCI circuit breaker. Attach a garden hose to the  
faucet and open it. Water will start to drain. You can use the water to water the garden. You can also  
siphon the water from the spa. The drain faucet will not remove all the water. You may have to  
remove a small amount of water by hand, using a towel. You must also use a wet-vac to remove the  
water from the lines by suction and/or blowing. Water left in the line and jets might freeze and dam-  
age them. To adequately clean out the lines, place the wet-vac over each jet face for 10-15 seconds.  
Remove the filter cartridge and do the same to the filter cavity. also, let the water drain from the  
heater tube by loosening the black split nuts on each side of the heater tube. Remember to retighten  
the split-nuts when completed. Use the wet-vac to vacuum up any water that may have drained on  
the spa floor area.  
Note: Damage caused by improper winterizing will not be covered under warranty. You may  
want to contact a professional for proper winterizing.  
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WARRANTIES  
Spa Structure: 5 years  
Strong Spas warrants the original retail purchaser the structural integrity of the spa shell against water loss due to defects  
in material or workmanship for a period of 5 years from the date of the original retail purchase. (repair or replacement)  
Spa Surface: 3 years  
Strong Spas warrants the original retail purchaser the surface integrity of the spa against blistering or delaminating as a  
result of defects in material or workmanship for a period of 3 years. (repair or replacement)  
Plumbing: 2 years  
Strong Spas warrants the original retail purchaser the integrity of the spas plumbing against leaks as a result of defects in  
material or workmanship for a period of 2 years. (parts and labor)  
Equipment: 2 years  
Strong Spas warrants the original retail purchaser the integrity of the spas Equipment Pack (pumps, heater, control system)  
to be free from defects in material and workmanship for a period of 2 years from the date of the original retail purchase.  
(parts and labor)  
Cabinet Structure: 5 years  
Strong Spas warrants the original retail purchaser the integrity of the spas cabinet structure to be free from defects in  
material and workmanship for a period of 5 years from the date of the original retail purchase. (repair or replacement)  
Warranty Specifics  
Ozonators -  
Strong Spas warrants the original retail purchaser that the factory installed ozonators will not malfunction due to  
defects in workmanship for a period of 1 year from the date of the original retail purchase.  
Cabinet Structure - Strong Spas warrants the original retail purchaser that the factory installed Tropical Series Cabinet will  
have a five year warranty on the integrity of the spa cabinet.  
LED Lighting - Strong Spas warrants the original retail purchaser that the factory installed LED Lighting System will have a 1year  
warranty to be free from defects in workmanship and materials from the date of the original retail purchase.  
Exclusions  
• This limited warranty is enforceable only by the original retail purchaser. Fuses, covers, light bulbs, light lenses, spa  
pillows, seals on pump and motor, and any dealer installed accessories are specifically excluded from this limited warranty.  
• All warranties are null and void if any of the following occur:  
- the spa has been subject to alteration, neglect, misuse or abuse.  
- any damages caused by failure to install, maintain, and operate the spa in accordance with the recommendations  
contained in Strong Spas Owners Manual.  
- any and all costs of spas removal and replacement including but not limited to removal and transportation, damages  
to landscaping, house structures.  
- the spa has been used in a non-residential application or an application in which it was not designed.  
- spa shell damage caused by excessive heat build-up due to failure to cover the spa while empty of  
exposure to direct sunlight.  
water and/or  
- any damages caused by improper maintenance of spa water chemistry or by any undissolved spa chemicals which  
may cause bleaching of the spa shell and erosion or discoloration of stainless jets.  
- any repairs that are done by any one other than authorized Strong Spas agent, or anyone without expressed written  
permission by Strong Spas warranty department.  
DISCLAIMERS  
ALL IMPLIED WARRANTIES ARE NULL AND VOID IF THE RETAIL PURCHASER FAILS TO RETURN THE SPAS WARRANTY  
CARD BACK TO THE MANUFACTURER SUPPLIED WARRANTY ADDRESS WITHIN 30 DAYS FROM DATE OR PURCHASE.  
STRONG SPAS AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY NJURY, LOSS, COST OR OTHER DAMAGE,  
WHETHER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, ARISING OUT OF ANY DEFECT COVERED BY THIS  
LIMITED WARRANTY, INCLUDING WITHOUT LIMITATION, LOSS OF USE OF THE SPA AND COST FOR REMOVAL OF  
DEFECTIVE PRODUCT, EVEN IF STRONG SPAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, THE  
LIABILITY OF STRONG SPAS UNDER THIS LIMITED WARRANTY, IF ANY, SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID  
FOR THE DEFECTIVE PRODUCT. COVERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL  
DATE OF PURCHASE AND THE DURATION OF SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON WHATSOEVER  
BEYOND THE STATED TIME PERIOD. THESE DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE PROVIDED  
BY STRONG SPAS OR ITS AUTHORIZED AGENTS.  
LIMITATIONS  
THIS LIMITED WARRANTY IS NON-TRANSFERRABLE AND ONLY APPLIES TO THE ORIGINAL PURCHASER. THIS LIMITED  
WARRANTY SUPERCEEDS THE PLACE OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, IN FACT OR AT LAW,  
INCLUDING IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTY SERVICE MUST BE  
AUTHORIZED BY STRONG SPAS AND PERFORMED BY ITS AUTHORIZED AGENT. NO DEALER, DISTRIBUTOR, SERVICE  
COMPANY, OR OTHER PARTY IS AUTHORIZED TO CHANGE, MODIFY, OR EXTEND THE TERMS OF THIS LIMITED  
WARRANTY IN ANY MANNER WHATSOEVER.  
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Points on Spa Safety for Strong Spas Spa Owners  
SAFETY PRECAUTIONS / DANGER - RISK OF INJURY  
1. Please use the Hot Tub when others are present.  
2. Children should be supervised at all times.  
3. To avoid the risk of drowning, keep the filter clean and unclogged. Do not remove the  
suction drain cover. Do not modify the suction or filtration systems.  
4. Exercise caution when entering or leaving the Hot Tub. When changing positions, be sure  
of your footing before applying your full weight as water refraction can be misleading.  
5. Do not stay in the water for extended periods of time. Set reasonable time limits. Leave  
the Hot Tub, cool down, take a shower, relax, then return for another stay.  
FOR YOUR RECORDS:  
For future use, it is advisable that you write down some information pertaining to the model of  
the spa you have purchased. If you are unsure of the model name, frame size, etc., contact  
your dealer immediately to acquire the information needed. When making a warranty claim or  
just purchasing replacement parts, it is necessary to know the following information.  
PURCHASE DATE: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  
MODEL NAME: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  
SERIAL NUMBER: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  
SHELL COLOR: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  
Failure to return this registration card and a photocopy of the sales receipt within  
30 days of purchase voids all warranties  
provided by Strong Pools and Spas  
REGISTRATION CARD  
I have read and fully understand the warranties given to me by STRONG POOLS & SPAS and have assembled my spa in  
accordance with THIS INSTRUCTION BOOKLET. Furthermore, I have read the POINTS ON SPA SAFETY at the top of this  
warranty card. I am returning this card and a copy of my sales receipt to you, signed by me, in order to register my spa in  
accordance with your warranties, within 30 days of purchase.  
Purchaser’s Name:  
Address:  
Purchase Date:  
Model Name:  
Serial Number:  
Dealer’s Name:  
Address:  
City, State, Zip:  
Telephone No.:  
Signature:  
Comments:  
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RETAIN THIS BOOKLET FOR FUTURE REFERENCE:  
FOR ANY MISSING PARTS, PROBLEMS OR QUESTIONS CALL:  
MONDAY THROUGH FRIDAY 8:30 AM - 5:00 PM E.S.T.  
(570) 275-2700  
• QUANTITY AND TYPE OF PARTS  
• REASON FOR REQUEST  
A. DAMAGED  
• GIVE YOUR NAME  
• TELEPHONE NUMBER (AREA CODE)  
• NAME OF SPA  
B. DEFECTIVE  
• NAME OF MODEL  
PLACE  
STAMP  
HERE  
STRONG POOLS & SPAS  
3204 Point Township Drive (Rte. 11)  
P.O. Box 108  
Northumberland PA 17857 USA  
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