Stoelting Freezer 513588R1 User Manual

OPTIMA 111

OWNER'S MANUAL

Manual No. 513588R1

Nov. 2004

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OWNER'S MANUAL

FOR

MODEL OPTIMA - STOELTING SOFT SERVE

COUNTER MODEL GRAVITY FREEZER

This manual provides basic information about the freezer. Instructions and suggestions are given

covering its operation and care.

The illustrations and specifications are not binding in detail. We reserve the right to make changes

to the freezer without notice, and without incurring any obligation to modify or provide new parts for

freezers built prior to date of change.

DONOTATTEMPTtooperatethefreezeruntilinstructionsandsafetyprecautionsinthismanualare

readcompletelyandarethoroughlyunderstood. Ifproblemsdeveloporquestionsariseinconnection

withinstallation, operationorservicingofthefreezer, contactthecompanyatthefollowinglocation.

STOELTING, LLC

502 Hwy 67

Kiel, WI 53042-1600

Tele: 920-894-2293

Fax: 920-894-7029

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TABLE OF CONTENTS

SECTION

DESCRIPTION

PAGE

1. INTRODUCTION

1.1 Description.............................................................................................................

1.2 Specifications ........................................................................................................

2. INSTALLATION INSTRUCTIONS

2.1 Safety Precautions .................................................................................................

2.2 Shipment and Transit..............................................................................................

2.3 FreezerInstallation .................................................................................................

2.4 FloorStandInstallation ...........................................................................................

2.5 InstallingPermanentWiring ....................................................................................

3. INITIAL SET-UP AND OPERATION

3.1 Operator's Safety Precautions ................................................................................

3.2 Operating Controls and Indicators...........................................................................

3.3 Sanitizing ...............................................................................................................

3.4 Freeze Down and Operation...................................................................................

3.5 MixInformation ....................................................................................................... 10

3.6 Removing Mix From Freezer .................................................................................. 10

3.7 Cleaning The Freezer ............................................................................................. 11

3.8 Disassembly of Freezer Parts ................................................................................ 11

3.9 Cleaning The Freezer Parts.................................................................................... 12

3.10 Sanitize Freezer and Freezer Parts ....................................................................... 12

3.11 Assembly of Freezer ............................................................................................. 12

3.12RoutineCleaning................................................................................................... 13

3.13PreventiveMaintenance ........................................................................................ 14

3.14 Extended Storage ................................................................................................. 16

4. TROUBLESHOOTING CHARTS................................................................................ 17

5. REPLACEMENT PARTS ........................................................................................... 21

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LIST OF ILLUSTRATIONS

FIGURE

TITLE

PAGE

ModelOptima111Freezer .................................................................................... 1

Specifications ........................................................................................................ 1

WarningLabelLocations ....................................................................................... 3

Leveling ................................................................................................................. 4

SpaceandVentilationRequirements ..................................................................... 4

Electrical Plug ....................................................................................................... 4

InstallingTrayandCover ........................................................................................ 4

FloorStand ............................................................................................................ 5

PowerCordConnection ......................................................................................... 5

Controls ................................................................................................................. 7

MixInletRegulator ................................................................................................. 9

CleanControl ......................................................................................................... 9

SanitizingHopper .................................................................................................. 9

DrainingSolution ................................................................................................... 9

DispensingProduct ...............................................................................................10

RemovingMixInletRegulator .................................................................................10

DrainingMix ..........................................................................................................10

Auger Flight Wear & Front Auger Support Bushing Wear.......................................11

RemovingFrontDoor .............................................................................................11

Front Door Disassembly ........................................................................................11

RemovingAugerSupport .......................................................................................11

AugerShaftRemoval .............................................................................................12

Removing"O"Ring ................................................................................................12

CleaningFreezerBarrel .........................................................................................12

Exploded View of Auger .........................................................................................13

Exploded View of Front Door..................................................................................13

MixInletRegulator .................................................................................................13

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SECTION 1

DESCRIPTION AND SPECIFICATIONS

1.1DESCRIPTION

The Stoelting Optima 111 counter freezer is gravity fed.

The freezer is equipped with fully automatic controls to

provide a uniform product. The freezer is designed to

operate with almost any type of commercial soft serve or

non-dairy mixer available, including ice milk, ice cream,

yogurt, and frozen dietary desserts. This manual is

designed to assist qualified service personnel and opera-

tors in the installation, operation and maintenance of the

Stoelting Model Optima 111 gravity freezer.

Figure 1. Model Optima 111 Freezer

1.2SPECIFICATIONS

SIDE VIEW

FRONT VIEW

Figure 2. Specifications

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MODEL OPTIMA 111

COUNTER MODEL

GRAVITY FREEZER

DIMENSIONS:

Freezer: 19-11/16" (50 cm) wide x 31-5/8" (80.3 cm) deep x 37-7/16" (95 cm) high

Crated: 28-3/4" (73 cm) wide x 38-3/4" (98.4 cm) deep x 43" (109.2 cm) high

WEIGHT:

Freezer: 310 lbs. (140.6 kg)

Crated: 400 lbs. (181.4 kg)

ELECTRICAL:

Description

O111

Voltage AC

1 PH 208/230

12.70

Total Run Amps

Drive Motor

2 HP

Use 20 amp HACR circuit breaker.

Automatic safeguard circuit built into electronic control-protects major

freezercomponentsunderabnormaloperatingconditions.

COOLING:

Aircooled, self-contained

Right to left air flow

HFCfriendlyrefrigerant

HOPPER SIZE:

6.5 gallons (24.6 liters)

BARREL SIZE:

1 gallon (3.8 liters)

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SECTION 2

INSTALLATION INSTRUCTIONS

2.1SAFETYPRECAUTIONS

If danger, warning or caution labels are needed, indicate

Do not attempt to operate the freezer until the safety the part number, type of label, location of label, and

precautions and operating instructions in this manual are quantity required along with your address and mail to:

readcompletely andarethoroughly understood.

STOELTING,INC.

Takenoticeofallwarninglabelsonthefreezer.Thelabels

ATTENTION: Customer Service -

have been put there to help maintain a safe working

Commercial Products Division

environment.Thelabelshavebeendesignedtowithstand

502 Hwy. 67

washing and cleaning. All labels must remain legible for

Kiel, Wisconsin 53042

the life of the freezer. Labels should be checked periodi-

callytobesuretheycanberecognizedaswarninglabels.

HEAT SENSITIVE THERMISTOR LOCATED

UNDER THIS COVER. TEMPERATURE

MUST NOT EXCEED 220°F NEAR

THERMISTOR. HEAT SINK MUST BE

USED WHEN BRAZING ON EVAPORATOR

OUTLET. CHECK RESISTANCE BEFORE

REMOVAL OF THERMISTOR.

SEE SERVICE MANUAL.

Figure 3. Warning Label Locations

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2.2SHIPMENTANDTRANSIT

Thefreezerhasbeenassembled,operatedandinspected

at the factory. Upon arrival at the final destination, the

completefreezermustbecheckedforanydamagewhich

may have occurred during transit.

With the method of packaging used, the freezer should

arriveinexcellentcondition.THECARRIERISRESPON-

SIBLE FOR ALL DAMAGE IN TRANSIT, WHETHER

VISIBLEORCONCEALED.Donotpaythefreightbilluntil

thefreezerhasbeencheckedfordamage.Havethecarrier

note any visible damage on the freight bill. If concealed

damage and/or shortage is found later, advise the carrier

within10daysandrequestinspection.Thecustomermust

place claim for damages and/or shortages in shipment

withthecarrier. Stoelting,Inc.cannotmakeanyclaims

against the carrier.

Figure 5. Space and Ventilation Requirements

E. Connectthepowercord.Theplugisdesignedfor208

or230volt/20ampduty.Checkthenameplateonyour

freezerforpropersupply.Theunitmustbeconnected

toaproperlygroundedreceptacle.Theelectricalcord

furnished as part of the freezer has a three prong

grounding type plug (Fig. 6). The use of an extension

cord is not recommended, if necessary use one with

asize12gaugeorheavierwithgroundwire.Donotuse

anadaptertogetaroundgroundingrequirement.

2.3FREEZERINSTALLATION

Installationofthefreezerinvolvesmovingthefreezerclose

to its permanent location, removing all crating, setting in

place, assembling parts, and cleaning.

A. Uncratethefreezer.

B. Accuratelevelingisnecessaryforcorrectdrainageof

freezer barrel and to insure correct overrun. Place a

spirit level on top of the freezer at each corner to

check for level condition. If adjustment is necessary,

levelthefreezerbyturningthebottompartofeachleg

in or out. Then separate freezer base gasket and

installwithseamtothebackandangletothetop.(Fig.

4).

Figure 6. Electrical Plug

CAUTION

DO NOT ALTER OR DEFORM PLUG IN ANY WAY!

F. Installthedriptray,draintray,hoppercoverandother

miscellaneous parts on the freezer. (Fig. 7).

Figure 4 - Leveling

C. The freezer is equipped with an air cooled condenser

and requires correct ventilation. The right side of the

freezer is the air intake and left side discharge. Both

sidesmusthave3"clearance. Thetoprequires10"of

clearance. (Fig. 5).

CAUTION

FAILURE TO PROVIDEADEQUATE VENTILATION

WILL VOID WARRANTY!

D. PlacetheOFF-ONswitchintheOFFposition.(Fig.10).

Figure 7. Installing Tray and Cover

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2.4 FLOOR STAND INSTALLATION

2.5 INSTALLING PERMANENT WIRING

To install the 0111 onto the floor stand, follow the steps

outlinedbelow:

If permanent wiring is required by local codes, the follow-

ing procedure must be performed.

A. Uncrate the floor stand and place in an upright posi-

WARNING

tion.

DISCONNECT FREEZER FROM THE SOURCE

OF ELECTRICAL SUPPLY BEFORE SERVICING.

NOTE

Detailed instructions are included with each floor

stand.

A. Remove the right side panel.

B. Place a spirit level across the top of the stand to check B. Disconnect the wires from the terminal

for level condition, side to side and front to back. If

adjustment is necessary, level the stand by turning

the bottom part of each caster in or out, then tighten

the lock nut.

block. Disconnect the green ground wire from the

grounding stud. (Fig. 9).

C. Place supports under freezer, then remove the 4 legs

and replace with the rubber stud/plate mounts pro-

vided. Mounts must be fully tightened to the freezer.

D. Place the freezer base gasket on the floor stand with

the connected seam to the back and angle side up.

Center the gasket side to side and 1-3/4 inches from

the rear of the floor stand.

E. Place the freezer on the floor stand with the front of

the freezer to the door end. All 4 stud/plate mounts

must engage the holes in the floor stand. Secure the

mounts with the nuts and washers provided. (Fig. 8).

Figure 9. Power Cord Connection

C. Remove the power cord.

D. Install permanent wiring according to local code.

E. Replace the side panel.

Figure 8 - Floor Stand

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SECTION 3

INITIAL SETUP AND OPERATION

3.2OPERATINGCONTROLSANDINDICATORS

3.1OPERATOR'SSAFETYPRECAUTIONS

SAFE OPERATION IS NOACCIDENT; Observe these

rules:

Before operating the freezer, it is required that the

operator know the function of each operating control.

Refer to Figure 10 for the location of the operating

controls on the freezer. For the information regarding

flashing indicator lights, refer to the troubleshooting

section.

A. Know the freezer. Read and understand the

Operating Instructions.

B. Notice all warning labels on the freezer.

C. Wear proper clothing. Avoid loose fitting gar-

ments, and remove watches, rings or jewelry which

could cause a serious accident.

WARNING

THE OFF-ON SWITCH MUST BE PLACED IN THE OFF

POSITION WHEN DISASSEMBLING FOR CLEANING

OR SERVICING. THE FREEZER MUST BE DISCON-

NECTED FROM ELECTRICAL SUPPLY BEFORE RE-

MOVINGANY ACCESS PANEL.

D. Maintain a clean work area. Avoid accidents by

cleaning up the area and keeping it clean.

E. Stay alert at all times. Know which switch, push

button or control you are about to use and what

effect it is going to have.

A. SPIGOT SWITCH

The SPIGOT switch will automatically actuate the

augerdriveandrefrigerationsystemswhenthespigot

is opened to dispense product. When the spigot is

closed, the drive motor and compressor will remain

"on" until the product in the barrel reaches the proper

consistency, or temperature.

F. Disconnect electrical cord for maintenance.

Never attempt to repair or perform maintenance on

the freezer until the main electrical power has been

disconnected.

G. Do not operate under unsafe operating condi-

tions. Never operate the freezer if unusual or exces-

sive noise or vibration occurs.

HighPressureCutout

SwitchLocatedBackof

Freezer

(SomeModels)

DISPENSERATE

HOLDREADY

ADJUSTER

SWITCH

ꢀ

SPIGOT SWITCH

(BehindPanel)

ꢀ

CONSISTENCY/TEMPERATURE

ADJUSTMENT

OFF-ON

POWERSWITCH

PUSH TO FREEZE

ꢁ

ꢀ

CLEAN

ꢁ

FRONT DOOR

INTERLOCK

SWITCH

MIXLOW

Figure 10. Controls

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B. OFF-ONSWITCH

G. RED MIX LOW LENS

The OFF-ON switch is a two position toggle switch

used to supply power to the control circuit. When the

switch is in the OFF position, nothing will run. When

the switch is in the ON position the freezer will be in

the idle mode until a switch is activated.

TheredMIXLOWlightisdesignedtoalerttheoperator

to a low mix condition. The lens will illuminate with

approximately one gallon of mix in the hopper. When

the MIX LOW lens is lit, refill hopper immediately.

NOTE

C. PUSHTOFREEZESWITCH

Failure to refill hopper immediately may result in

operational problems. Skim excess foam with a

sanitized utensil. Failure to skim foam can affect

low mix light operation.

ThePUSHTOFREEZEswitchisa"snap"switchused

to start the freezing cycle. During initial freeze down,

theOFF-ONswitchisplacedintheONposition.Then

the PUSH TO FREEZE switch is pressed until the

drive motor and compressor come "ON".

H. HOLDREADYSWITCH

The HOLD READY switch is a push button switch.

Whenpushedinandheldfor5seconds,theholdready

mode will be activated and the word HOLD will illum-

inate on the touch pad. The product will remain ready

to serve and the freezer will not go to idle. To return to

normal operation push and hold for 5 seconds.

NOTE

After the gearmotor starts, there is a 3 second de-

lay before the compressor starts.

Duringthenormaloperation,theredPUSHTOFREEZE

switch light will illuminate after the freezer has been

idle for the preset cycles. Before drawing product,

pressthePUSHTOFREEZEswitchifitisilluminated.

Waituntilthegreenlightisilluminatedbeforedispens-

ing.

I. DISPENSERATEADJUSTERS

The dispense rate adjuster limits the opening of the

spigot. To adjust product dispense rate, turn the

adjustingknobclockwiseforslowerflowandcounter-

clockwise for faster flow.

NOTE

If the freezer shuts off and the PUSH TO FREEZE

light flashes, you have an error condition. Turn the

OFF-ON swtich to the OFF position, correct the

problem and turn the freezer back on. (See Trouble-

shooting.)

J. FRONTDOORINTERLOCKSWITCH

When the door is securely fastened, the freezer will

operatenormally.Whenthefrontdoorisremoved,the

drive and compressor will not run.

3.3 SANITIZING

D. GREENLIGHT

Sanitizing must be done after the freezer is cleaned and

Thegreenlightisusedtoindicatethattheproducthas justbeforethehopperisfilledwithmix.Sanitizingthenight

reachedtheproperconsistencyortemperatureandis beforeisnoteffective. However, youshouldalwaysclean

ready to be dispensed.

the freezer and parts after using it.

NOTE

WARNING

If the PUSH TO FREEZE red light is illuminated,

push the PUSH TO FREEZE switch and wait until

the green light illuminates before dispensing.

THE UNITED STATES DEPARTMENT OF AGRI-

CULTUREAND THE FOOD AND DRUGADMINIS-

TRATION REQUIRE THAT ALL CLEANING AND

SANITIZING SOLUTIONS USED WITH FOOD

PROCESSING EQUIPMENT BE CERTIFIED FOR

THIS USE.

E. CLEANSWITCH

The CLEAN switch is a "snap" switch. When the

switch is pushed the refrigeration system will be OFF

andtheaugerwillrotateforcleaning.Whentheswitch

is pushed again, the auger will stop and the CLEAN

light will flash indicating the freezer is in the CLEAN

mode. To exit the CLEAN mode turn the OFF-ON

switch to the OFF position. If the freezer is left in

CLEAN for more than 20 minutes or is pushed three

times in ten seconds, it will go in error. To reset place

the CLEAN-OFF-ON switch in the ON position and

allow the error light to flash a minimum of 10 minutes.

Then turn to off, wait 5 seconds and turn on.

Whensanitizingthefreezer, refertolocalsanitaryregula-

tions for applicable codes and recommended sanitizing

products and procedures. The frequency of sanitizing

must comply with local health regulations. Mix sanitizer

according to manufacturer's instructions to provide a 100

parts per million strength solution. Mix sanitizer in quan-

tities of no less than 2 gallons (7.5 liters) of 120°F water.

Allow sanitizer to contact the surfaces to be sanitized for

5minutes. Anysanitizermustbeusedonlyinaccordance

with the manufacturer's instructions.

NOTE

F. DRIVEMOTOROVERLOAD

Stoelting, Inc. has found that STERA-SHEEN

GREEN LABEL SANITIZER AND CLEANER does

an effective job of properly sanitizing and cleaning a

soft serve freezer. We therefore include a sample

with each new freezer. Other products may be as

effective. For further information refer to cleaning and

sanitizing information Section 3.13.

TheinternalDRIVEMOTOROVERLOADwilltripifthe

drive motor is overloaded. It will reset after approxi-

mately 10-12 minutes. If the drive motor continues to

trip, refer to Troubleshooting (Sec. 4).

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CAUTION

E. Afterfiveminutes,placeabucketunderthespigotand

openspigottodrainsanitizingsolution.Whensolution

hasdrained,presstheCLEANsnapswitchtostopthe

auger. Allow the freezer barrel to drain completely

(Fig. 14).

PROLONGED CONTACT OF SANITIZER WITH

FREEZER MAY CAUSE CORROSION OF STAIN-

LESS STEEL PARTS.

In general, sanitizing may be conducted as follows:

A. Push the mix inlet regulator into hopper with air

inlet (long) tube toward the front of the freezer

(Fig.11).

Figure 14. Draining Solution

Figure 11. Mix Inlet Regulator

B. Prepare 2 gallons (7.5 liters) of sanitizing solution

followingmanufacturer'sinstructions.Pourintohop-

per with mix inlet regulator in place.

3.4 FREEZEDOWNANDOPERATION

This section covers the recommended operating proce-

dures to be followed for the safe operation of the freezer.

C. Place the OFF-ON toggle switch in the ON position

while pressing the CLEAN switch. Check for leaks.

(Fig. 12.)

A. Sanitize just prior to use.

B. Place the OFF-ON switch in the OFF position.

C. With spigot open, pour approximately 1 gallon (3.8

liters)ofmixintothehopper. Allowthemixtoflushout

about 8 ounces (0.23 liters) of sanitizing solution and

liquid mix. Close the spigot.

D. Fillhopperwithapproximately6.5gallons(24.6liters)

of pre-chilled (40°F or 4°C) mix.

CAUTION

DO NOT OVERFILL THE HOPPER. MIX LEVEL

MUST NOT BE HIGHER THAN THE AIR INLET

TUBE ON THE MIX INLET REGULATOR.

Figure 12. Clean Control

D. Clean sides of hopper, mix inlet regulator and under

sideofhoppercoverusingasanitizedsoftbristlebrush

dipped in the sanitizing solution. (Fig. 13).

E. Thefreezerbarrelwillautomaticallyfilluntilitisabout

1/2full.Iffreezerbarreldoesnotfill,checkforobstruc-

tioninthemixinletregulator. Iffreezerbarrelfillsover

1/2full,indicatedbylowoverrun,checkforleaksatthe

mix inlet regulator "O" Ring or check if the mix inlet

regulator was installed correctly or that the freezer is

level.

F. Place the OFF-ON switch in the ON position, then

press the PUSH TO FREEZE switch until the freezer

starts.

NOTE

After the gearmotor starts, there is a 3 second de-

lay before the compessor starts.

Figure 13. Sanitizing Hopper

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G. After about 6 to 10 minutes the freezer will shut OFF Mix does not improve with age. Old mix, or mix that has

andthegreenlenswillilluminate.Theproductisready been stored at too high temperature, can result in a

to serve. Freeze down time may be longer for some

finished product that is less than satisfactory from the

frozendietdessertmixes.Highambienttemperatures appearanceandtastestandpoint.Toretardbacteriagrowth

may extend freeze down time.

indairybasedmixes, thebeststoragetemperaturerange

is between 36° to 40°F (2.2° to 4.4°C).

H. For normal dispensing, move the spigot handle fully

open 60° (Fig. 15).

Some products tend to foam more than others. If excess

foam should occur, skim off with a sanitized utensil and

discard. Periodically, stir the mix in the hopper with a

sanitized utensil.

3.6 REMOVINGMIXFROMFREEZER

To remove the mix from the freezer, refer to the following

steps:

A. Remove the mix inlet regulator from the hopper by

pulling straight up (Fig. 16).

Figure 15. Dispensing Product

CAUTION

REFRIGERATION IS AUTOMATICALLY ACTI-

VATED WHEN THE SPIGOT IS OPENED. CLOSE

THE SPIGOT COMPLETELY AFTER DISPENS-

ING.

I. The freezer is designed to dispense the product at a

reasonabledrawrate. Ifthefreezerisoverdrawn, the

result is a soft product or a product that will not

dispense at all. If this should occur, allow the freezer

torunforapproximately30secondsbeforedispensing

additionalproduct.Afterawhiletheoperatorwillsense

orfeelwhenthefreezerisbeginningtofallbehind,and

will slow down on the rate of draw so as not to exceed

the capacity.

Figure 16. Removing Mix Inlet Regulator

B. Place the OFF-ON rocker switch in the ON position

andpushtheCLEANswitchtorotatetheauger.Allow

the mix to agitate in freezer barrel until the mix has

become a liquid, about 5 minutes.

C. Draintheliquidmixbyopeningthespigot.Abucketor

container should be placed under the spigot to catch

the liquid mix. (Fig. 17).

J. DonotoperatethefreezerwhentheMIXLOWlightis

on or with less than 1-3/4 inches (4.4 cm) of mix in the

hopper. Refillthehopperimmediately.

D. Place the OFF-ON switch in the OFF position.

3.5 MIXINFORMATION

Mix can vary considerably from one manufacturer to

another.Differencesintheamountofbutter-fatcontentand

quantity and quality of other ingredients have a direct

bearingonthefinishedfrozenproduct.Achangeinfreezer

performance that cannot be explained by a technical

problem may be related to the mix.

Proper product serving temperature varies from one

manufacturer's mix to another. Soft serve mixes should

provide a satisfactory product in the 18° to 20°F (-7° to

-6°C) range, shake mixes 24° to 28°F (-4° to -2°C).

When checking the temperature, stir the thermometer in

the frozen product to read the true temperature.

Figure 17. Draining Mix

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3.7 CLEANINGTHEFREEZER

To disassemble the freezer, refer to the following steps:

A. Removehoppercoveranddraintray(Fig. 19).

NOTE

The frequency of cleaning the freezer and freezer

parts must comply with local health regulations.

B. Remove the mix inlet regulator from the hopper by

pulling straight up.

After the mix has been removed from the freezer, the C. Removethefrontdoorbyturningoffthecircularknobs

freezermustbecleaned. Tocleanthefreezer, refertothe

followingsteps:

and then pulling the front door off the studs.

ꢁ

Hopper Cover

A. Close the spigot and fill the hopper with 2 gallons (7.5

liters) of cold tap water.

B. Place the OFF-ON switch in the ON position while

pushing the CLEAN switch to rotate the auger.

C. Allowthewatertoagitateforapproximately5minutes.

NOTE

If freezer is left in CLEAN for more than 20 minutes,

it will go to error.

D. Openthespigottodrainthewater.Remembertoplace

a bucket or container under the spigot to catch the

water. Whenthewaterhasdrained, turntheOFF-ON

switch to the OFF position. Allow the freezer barrel to

draincompletely.

Drain Tray

Figure 19. Removing Front Door

D. Removetherosette,thenremovethe spigotbodyfrom

the front door by pushing the spigot body through

the bottom of the front door (Fig. 20).

E. Repeat Steps A through D using a mild detergent

solution.

3.8 DISASSEMBLYOFFREEZERPARTS

CAUTION

PLACE THE OFF-ON TOGGLE SWITCH IN THE

OFF POSITION BEFORE DISASSEMBLING FOR

CLEANING OR SERVICING.

Inspection for worn or broken parts should be made at

every disassembly of the freezer for cleaning or other

purposes. All worn or broken parts should be replaced to

ensure safety to both the operator and the customer and

to maintain good freezer performance and a quality prod-

uct.Twonormalwearareasaretheaugerflightsandfront

augersupport(Fig.18). Frequencyofcleaningmustcom-

ply with the local health regulations.

Figure 20. Front Door Disassembly

E. Removethefrontaugersupportandbushing(Fig.21).

Figure 18. Auger Flight Wear and Front Auger

Support Bushing Wear

Figure 21. Removing Auger Support

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F. Removetheaugerassemblyfromthefreezer(Fig.22). 3.9 CLEANINGTHEFREEZERPARTS

Pull the auger out of the freezer barrel slowly. As the Place all loose parts in a pan or container and take to the

augerisbeingpulledout,carefullyremoveeachofthe wash sink for cleaning. To clean freezer parts refer to the

plastic flights with springs.

followingsteps:

A. Placeallpartsinwarmmilddetergentwaterandclean

with brushes provided. Rinse all parts with clean hot

water.

CAUTION

DO NOT DAMAGE PARTS BY DROPPING OR

ROUGH HANDLING.

B. Wash the hopper and freezer barrel with warm deter-

gent water and brushes provided. (Fig. 24).

Figure 22. Auger Shaft Removal

G. Keep the rear of the auger shaft tipped up once it is

clear of the freezer to avoid dropping rear seal.

H. Removetherearseal.

I. Wipe socket lubricant from the drive end (rear) of the

auger with a cloth or paper towel.

Figure 24. Cleaning Freezer Barrel

J. Removeall"O"Ringsfrompartsbefirstwipingoffthe

lubricantusingacleanpapertowel.Thensqueezethe

"O"Ringupwardwithadrycloth(Fig.23).Whenaloop

is formed, roll out of the "O" Ring groove.

C. Clean the drip tray and insert with a soap solution.

Rinse with clean hot water.

3.10SANITIZEFREEZERANDFREEZERPARTS

WARNING

DO NOT USE ANY TYPE OF SHARP OBJECT TO

REMOVE THE "O" RINGS.

A. Use a sanitizing solution of 100 parts per million to

sanitize the parts before assembly.

B. Place all parts in the sanitizing solution, then remove

and let air dry.

C. Using this sanitizing solution and the large barrel

brush provided, sanitize the rear of the barrel by

dipping the brush in the sanitizing solution and

brushing.

3.11ASSEMBLYOFFREEZER

Toassemblethefreezerparts,refertothefollowingsteps:

NOTE

Petro-Gel sanitary lubricant or equivalent must be

used when lubrication of parts is specified.

NOTE

The United States Department of Agriculture and

the Food and Drug Administration require that lubri-

cants used on food processing equipment be certi-

fied for this use. Use lubricants only in accordance

with the manufacturer's instructions.

Figure 23. Removing "O" Ring

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A. Assembleall"O"Ringsontopartsdry, withoutlubri-

cation.Thenapplyathinfilmofsanitarylubricationto

exposedsurfacesofthe"O"Rings.Applyathinfilmof

sanitarylubricanttometalpartofrearseal.Alsoapply

athinfilmofsanitarylubricantinsideandoutsideofthe

frontaugersupportbushing.

B. Assemble the rear seal onto the auger with the large

endtotherear. Besurethe"O"Ringisinplacebefore

installing the rear seal.

C. Lubricatetheaugerdrive(rear)withasmallamountof

white socket lubricant. A small container of socket

lubricant is shipped with the freezer.

D. Screw the springs onto the studs in plastic flights.

Springs must be screwed into the flights com-

pletely to provide proper compression (Fig. 25).

Figure 26. Exploded View of Front Door

I. Install the front door on the freezer studs, then hand

tighten the circular knobs.

CAUTION

FINGER TIGHTEN THE CIRCULAR KNOBS

EVENLY. DO NOT OVERTIGHTEN KNOBS.

Look for the proper seal between the freezer barrel, "O"

Ring, andfrontdoor.

K. Install the mix inlet regulator into the freezer with the

air tube to the front of the freezer (Fig. 27).

L. Install hopper cover and drain tray.

Figure 25. Spring Installation

CAUTION

DO NOT PLACE THE MIX INLET REGULATOR

INTO THE HOPPER BEFORE INSTALLING THE

AUGER.

E. Installthetwoplasticflightsontorearoftheaugerand

insert part way into freezer barrel.

F. Installtheremainingplasticflights,pushtheaugerinto

the freezer barrel and rotate slowly until the auger

engagesthedriveshaft.

Figure 27. Mix Inlet Regulator

3.12ROUTINECLEANING

G. Install the bushing and auger support into the front of

the auger with one leg of the support pointing straight

up.

To remove spilled or dried mix from the freezer exterior,

simply wash in the direction of the finish with warm soapy

water and wipe dry. Do notuse highly abrasive materials

as they will mar the finish.

H. Install the spigot body with "O" Rings into the front

door from bottom (Fig. 26). Push straight up until the

spigot is in place.

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3.13PREVENTIVEMAINTENANCE

CLEANINGvs.SANITIZING

It is important to distinguish between cleaning and

sanitizing. Although these terms may sound

synonymous, they are not. BOTH are required for

adequatefoodsafetyandpropermachine

maintenance.

It is recommended that a maintenance schedule be fol-

lowed to keep the freezer clean and operating properly.

A. Cleaning and Sanitizing Information

Softservefreezersrequirespecialconsideration

when it comes to food safety and proper cleaning

and sanitizing.

CLEANING

Is the removal of soil materials from a surface.

Isaprerequisiteforeffectivesanitizing.

Thefollowinginformationhasbeencompiledby

Purdy Products Company, makers of Stera-Sheen

GreenLabelCleaner/Sanitizerandspecifically

covers issues for cleaning and sanitizing frozen

dessert machines. This information is meant to

supplementacomprehensivefoodsafetyprogram.

NOTE

An UNCLEAN surface will harbor

bacteria that can defy sanitizing efforts.

Bacteria can develop and resist sanitizing efforts

within a layer of soil material (milkstone). Thorough

cleaningproceduresthatinvolvemilkstone

removal are critical for operators of frozen

dessertmachines.

Soil Materials Associated with Frozen Dessert

Machines

MILKFAT/BUTTERFAT–Ascomponentsofice-

cream/frozen custard mix, these soils will

accumulate on the interior surfaces of the machine

and its parts. Fats are difficult to remove and help

attribute to milkstone build-up.

SANITIZING

Kills bacteria.

Can be effective on clean surfaces only.

DOES NOT clean or remove milkstone.

NOTE

MILKSTONE – Is a white/gray film that forms on

equipment and utensils that come in contact with

dairy products. These films will accumulate slowly

on surfaces because of ineffective cleaning, use of

hard water, or both. Milkstone is usually a porous

deposit, which will harbor microbial

contaminants andeventually defy sanitizing

efforts.

Using a SANTITIZER on an unclean surface will not

guarantee a clean and safe frozen dessert machine.

Proper Daily Maintenance:

The Only Way to Assure Food Safety and

Product Quality

Properdailymaintenancecaninvolveawidevariety

of products and procedures. Overall, the products

and procedures fall into three separate categories.

(Please note that this is a brief overview intended for

informationalpurposesonly.)

Once milkstone has formed, it is very difficult to

remove. Without using the correct product and

procedure, it is nearly impossible to remove a thick

layer of milkstone.

(NOTE:general-purposecleanersDONOTremove

milkstone.) This can lead to high bacteria counts

and a food safety dilemma.

1. CLEANING –Thisinvolvesdrainingmixfromthe

freezer barrel and rinsing the machine with

water. Next, a cleaner is run through the

machine. Then, the machine is disassembled

and removable parts are taken to the sink for

IT IS BEST TO CONTROL MILKSTONE ON A

DAILYBASISBEFOREITCANBECOMEA

SIGNIFICANTFOODSAFETYPROBLEM.

cleaning.

2. MILKSTONE REMOVAL – Since almost all

cleaners do not have the ability to remove

milkstone, the use of a delimer becomes

necessary. Although this procedure may not be

needed on a daily basis, it will usually follow the

cleaning procedure. It requires letting a delimer

solution soak in the machine for an extended

period of time. Individual parts are also soaked

in a deliming solution for an extended period of

time (more about delimers in Additional

Information).

In addition to food safety, milkstone can cause

premature wear to machine parts which can add to

costs for replacement parts or possibly more

expensive repairs if worn machine parts are not

replaced once they have become excessively worn.

Important Differences Between Cleaning and

Sanitizing

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3. SANITIZING – After the machine has been

cleaned and contains no milkstone, the

machineisreassembled. ThenaFDA-approved

sanitizing solution is run through the machine to

kill bacteria. The machine is then ready for food

preparation.

THE USE OF CHLORINE TEST STRIPS

“Test strips” are used to determine concentrations of

active chlorine in sanitizing solutions. To use the

strips, tear off a small portion and submerge it into

the sanitizing solution. Then, compare the color

change to the color key on the side of the test strip

dispenser to determine the approximate chlorine

concentration.

As a recommended cleaner and sanitizer for your

frozendessertmachine,STERA-SHEENhasproven

to be one of the best daily maintenance products for:

The ideal concentration of chlorine needs to be 100

ppm (as stated by the FDA).

CLEANING–Thoroughremovalofallsolids

including butterfat and milk fat.

NOTE

Follow the directions on the container for proper

concentration.

MILKSTONEREMOVAL–Completeremovalof

milkstone.

SANITIZING–FDA-approvednorinsesanitizer

for food contact surfaces.

There are two main factors that contribute to falling

chlorine concentrations in a sanitizing solution.

Additional Information

1. PRODUCT USE – As the chlorine in the

solution is being used, chlorine concentrations

fall.

THEUSEOFDELIMERS

A delimer is a strong acid that has the ability to

dissolve milkstone. This type of chemical may

become necessary once high levels of milkstone

havedeveloped. Whiletheseproductsarevery

effectiveforremovingHIGHlevelsofmilkstone,they

are not ideal for two reasons:

2. TIME – As time passes, small amounts of

chlorine “evaporate” from the solution. (That is

why you can smell it.)

Sanitizing solutions should not be allowed to fall

below 100 ppm chlorine. New solutions should be

mixed once old solutions become ineffective

1. PRODUCT SAFETY – Strong acids are

dangerouschemicalsandhandlingthem

requiressafety

WARNING

NEVER ATTEMPT TO REPAIR OR PERFORM

MAINTENANCE ON FREEZER UNTIL THE MAIN

ELECTRICAL POWER HAS BEEN DISCON-

NECTED.

2. MACHINE DAMAGE – Strong acids will attack

metalandrubbercausingprematurewearof

parts. The use of a delimer needs to be closely

monitored to avoid damage to machine surfaces

and parts.

B. DAILY

With proper daily use of STERA-SHEEN or it’s

equivalent, there is no need for the use of a

DELIMER.

1. The exterior should be kept clean at all times to

preserve the lustre of the stainless steel. A mild

alkaline cleaner is recommended. Use a soft

cloth or sponge to apply the cleaner.

DONOTUSEBLEACH

BLEACHHASABSOLUTELYNOCLEANING

PROPERTIES.

BLEACH IS CORROSIVE. It can and will

damage components of the machine causing

prematurewearandmetalcorrosion.

CAUTION

DO NOT USE ACID CLEANERS, STRONG CAUS-

TIC COMPOUNDS ORABRASIVE MATERIALS TO

CLEANANY PART OF THE FREEZER EXTERIOR

OR PLASTIC PARTS.

C. WEEKLY

GENERALPURPOSECLEANERS

1. Check "O" Rings and rear seal for excessive

wear and replace if necessary.

General purpose cleaners do not have the ability to

remove milkstone. Milkstone will become a problem

if not remedied with additional products and

procedures.

2. Remove the drip tray by gently lifting up to

disengage from the support and pulling out.

Clean behind the drip tray and front of the

freezer with a soap solution.

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D. MONTHLY

CAUTION

THE FREEZER HAS AN AIR COOLED CON-

DENSERAND MUST HAVE PROPERAIR CIRCU-

LATION. DO NOT PLACE RIGHT SIDE OF

FREEZER ANY CLOSER THAN 3 INCHES FROM

THE WALL. FAILURE TO CLEAN THE CON-

DENSER FILTER ON A REGULAR BASIS MAY

RESULT IN SERIOUS FREEZER DAMAGE AND

COULD VOID FREEZER WARRANTY.

1. Remove the phillips head screws from the lower side

oftherightsidepanelandpullthesidepaneldownand

out.

2. Removethecondenserfilterandcleaninwarmsoapy

water. Rinse in clean water and squeeze dry, taking

care not to damage the filter in any way.

3. Replace the condenser filter and side panel.

E. SEMI-ANNUALLY

1. Check drive belt for proper tension. Push belt in with

one finger, belt should deflect about 3/8".

2. Lubricate condenser fan motor with S.A.E. 20 weight

oil. Three to six drops is required.

CAUTION

DO NOT OVER LUBRICATE; RESULTING DAM-

AGE COULD CAUSE MOTOR FAILURE.

3.14EXTENDEDSTORAGE

Refertothefollowingstepsforstorageofthefreezerover

any long period of shutdown time:

A. Turn the OFF-ON switch to the OFF position.

B. Disconnect(unplug)fromtheelectricalsupplysource.

C. Clean thoroughly with a warm detergent all parts that

comeincontactwiththemix.Rinseincleanwaterand

dry parts. Do not sanitize.

NOTE

Do not let the cleaning solution stand in the hopper

or in the freezer barrel during the shutdown period.

D. Remove, disassemble and clean the front door, mix

inletregulatorandaugerparts.Placetheaugerflights

and the front auger support bushing in a plastic bag

withamoistpapertoweltopreventthemfrombecom-

ing brittle.

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SECTION 4

TROUBLESHOOTING CHARTS

PROBLEM

POSSIBLE CAUSE

REMEDY

Freezer does not

run.

1. Power to freezer is off.

2. Fuse or circuit if blown or tripped.

1. Supply power to freezer.

2. Replace or reset. (If condition continues,

see notes 1 or 2).

3. Freeze-up (auger will not turn).

3. Turn OFF-ON switch to OFF for 15 minutes,

then restart.

4. High pressure cut-out tripped.

5. Front door not in place.

4. Reset high pressure cut-out.

5. Assemble front door in place.

Freezer does not

run, PUSH TO

FREEZE light

flashes in sequence

of four.

1. Freezer has been left in the

CLEAN mode for more than 30

minutes.

2. CLEAN switch has been

activated 3 times within 10

seconds.

1. Let light flash for 10 minutes, then place

the OFF-ON switch to the OFF position

to reset.

2. Leave OFF-ON switch in the ON position

for 10 minutes, then place the OFF-On

switch to the OFF position to reset.

3. Place the OFF-ON switch to the OFF

position to reset.

3. Low torque error.

Freezer does not

run, PUSH TO

FREEZE light

flashes in sequence

of five.

1. No mix in hopper.

1. Fill hopper with mix.

2. Remove mix inlet regulator, clean,

sanitize, and replace.

2. Mix inlet regulator not allowing

mix to flow into barrel.

3. Sensor problem.

3. Call distributor for service.

Freezer will not shut

off.

1. Not enough mix in hopper.

2. Drive belt failure.

1. Fill hopper with mix.

2. Replace drive belt.

3. Consistency temperature

setting is too firm.

3. Readjust. Refer to Page 9 for location.

(Call distributor for service.)

4. Consistency temperature

control failure.

4. Replace. (Call distributor for service.)

5. Alcohol content in cocktail mix

is too high.

5. Reduce percent of alcohol content.

6. Reduced air flow.

7. Refrigeration problem.

6. Check for proper air flow thru the condenser

7. Check system. (Call distributor for service)

Product is too soft.

1. Product is being dispensed

when the PUSH TO FREEZE

light is illuminated red.

1. Press the PUSH TO FREEZE push button.

Wait until the green light illuminates before

dispensing.

2. No vent space for free flow of

cooling air.

2. A minimum of 3 inches of vent space

required. (See paragraph 2.3)

3. Air temperature entering

condenser is above 100°F.

4. Condenser is dirty.

3. Change location or direct hot air away

from freezer.

4. Clean. (See paragraph 3.7)

5. Consistency setting too soft.

6. Stabilizers in mix are broken

down.

5. Readjust. (Call distributor for service.)

6. Remove mix, clean, sanitize and freeze

down with fresh mix.

7. Auger is assembled wrong.

7. Remove mix, clean, reassemble,

sanitize and freeze down.

8. Reduced air flow.

9. Refrigeration problem.

8. Check for proper air flow thru the condenser.

9. Check system. (Call distributor for service.)

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Product is too firm.

1. No mix in hopper.

1. Fill hopper with mix.

2. Small portions are being

dispensed in a short time.

3. Consistency temperature

setting is too firm.

2. Allow freezer to sit idle for 5 minutes

before dispensing.

3. Readjust. ( Refer to Page 9 for location.

Call distributor for service.)

4. Consistency temperature

control failure.

4. Replace. (Call distributor for service.)

5. Line voltage fluctuating.

5. Check. (Call distributor for service.)

Product does not

dispense.

1. No mix in hopper.

1. Fill hopper with mix.

2. Unplug, using small sanitized brush.

3. Order special mix inlet regulator.

2. Mix inlet regulator tube is plugged.

3. Special mix inlet regulator

needed for mix being used.

4. Capacity of freezer is being

exceeded.

4. Slow up on the draw rate.

5. Drive motor overload tripped.

6. Drive belt failure.

5. Automatic reset. Wait 15 to 30 minutes.

6. Replace drive belt.

7. Freeze-up. (Auger will not turn.)

7. Turn OFF-ON switch to OFF for 15 minutes,

then restart.

Drive belt slipping or

squealing.

1. Worn drive belt.

2. Freeze-up (Auger will not turn).

1. (Call distributor for service)

2. Turn OFF-ON switch to OFF for 15

minutes, then restart.

Low overrun.

1. Mix inlet regulator missing.

2. Mix inlet regulator "O"ring missing

3. Mix inlet regulator air tube

blocked.

1. Replace mix inlet regulator.

2. Replace mix inlet regulator "O" ring.

3. Clean with sanitized brush.

4. Product breakdown.

4. Fill freezer with fresh product.

Front door leaks

1. Front door knobs are loose.

1. Tighten knobs.

2. Spigot parts are not lubricated.

3. Chipped or worn spigot "O" rings.

2. See paragraph 3.11

3. Replace "O" rings.

4. "O" rings or spigot installed wrong. 4. Remove spigot and check "O" ring.

5. Inner spigot hole in front door

nicked or scratched.

5. Replace front door.

Hopper will not

maintain mix

1. Consistency control on board

needs to be adjusted.

1. (Call distributor for service.)

temperature below

45°F (7°C)

2. Consistency control failure.

3. EPR valve needs adjustment.

4. Refrigeration problem.

2. Replace. (Call distributor for service.)

3. Adjust EPR valve.

4. Check system. (Call distributor for service.

5. Check hopper cover for proper fit.

5. Hopper cover not fitted properly.

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ERROR CODE SYSTEM

CODE

P.T.F. LIGHT FLASHES

MEANING

Sequence of one

Sequence of two

Sequence of three

Sequence of four

Sequence of five

Sequence of six

Sequence of seven

*Program board

*Power board

*Low torque error

*Clean error

*Barrel sensor

*Hopper sensor

*Drive motor

*Refer to Page 17 for Troubleshooting.

NOTE

Flashing CLEAN light is not an error. It indicates the freezer is in the CLEAN mode. To exit, turn the OFF-ON

switch to the OFF position.

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SECTION 5

REPLACEMENT PARTS

5.1 HOW TO ORDER PARTS

A. Model number of equipment.

B. Serial number of model, stamped on nameplate

Toassurereceiptoftheproperreplacementparts,supply

your dealer or distributor with the following information:

C. Part number, part name and quantity needed. Com-

mon part names and numbers are listed in this

manual.

Part Number

Description

208401

208135

208381

208467

324107

324105

324106

324108

324141

324584

368140

508135

508048

Brush, 2.54cm (1") diameter

Brush, 10cm (4") diameter

Brush, .95cm (3/8") diameter

Brush, .80cm (5/16") diameter

Decal - Hazardous Moving Parts

Decal - Electrical Shock Hazard

Decal - Applicable Electrical Code

Decal - Caution

Decal - Caution - Rotation Blade

Decal - Adequate Ventilation

Air Filter

Petro-Gel Lubricant

Spline Lubricant

Common Wearable Parts

381804

694255

624598

625133

624607

624678

666786

149003

232734

152371

Auger Flights (5)

Auger Flight Springs (5)

O-Ring - Spigot (2)

O-Ring - Door (1)

O-Ring - Carburetor (2)

O-Ring - Auger Rear Seal (1)

Rear Seal w/insert (1)

Front Auger Bushing (1)

Rosette Cap (1)

V-Belt (2)

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WARRANTY

SOFT SERVE / SHAKE FREEZERS

1. Scope:

Stoelting, LLC warrants to the first user (the “Buyer”) that the freezer cylinders, hoppers, compressors,

drive motors, speed reducers, auger and auger flights of Stoelting soft serve / shake freezers will be free

from defects in materials and workmanship under normal use and proper maintenance appearing within

five (5) years, and that all other components of such equipment manufactured by Stoelting will be free from

defects in material and workmanship under normal use and proper maintenance appearing within twelve

(12) months after the date that such equipment is originally installed.

2. Disclaimer of Other Warranties:

THIS WARRANTY IS EXCLUSIVE; AND STOELTING HEREBY DISCLAIMS ANY IMPLIED

WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.

3. Remedies:

Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the repair

or (at Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel, Wisconsin, or

(again, at Stoelting’s option) refund of the purchase price of the affected equipment, and, during the first

twelve (12) months of the warranty period, deinstallation/reinstallation of the affected component from/into

the equipment. Those obligations/remedies are subject to the conditions that Buyer (a) signs and returns

to Stoelting, upon installation, the Checklist/Warranty Registration Card for the affected equipment, (b)

gives Stoelting prompt written notice of any claimed breach of warranty within the applicable warranty

period, and (c) delivers the affected equipment to Stoelting or its designated service location, in its original

packaging/crating, also within that period. Buyer shall bear the cost and risk of shipping to and from

Stoelting’s plant or designated service location.

4. Exclusions and Limitations:

This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected to

deteriorate and to require replacement as equipment is used, including as examples but not intended to

be limited to o-rings, auger seals, auger support bushings and drive belts. All such parts are sold

AS IS.

Further, Stoelting shall not be responsible to provide any remedy under this warranty with respect to any

component that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or equipment

not manufactured or supplied by Stoelting, or damage in transit.

THE REMEDIES SET FORTH IN THIS WARRANTY SHALL BE THE SOLE LIABILITY

STOELTINGANDTHEEXCLUSIVEREMEDYOFBUYERWITHRESPECTTOEQUIPMENT

SUPPLIEDBYSTOELTING;ANDINNOEVENTSHALLSTOELTINGBELIABLEFORANY

INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF

WARRANTY OR OTHER CONTRACT BREACH, NEGLIGENCE OR OTHER TORT, OR ON

ANY STRICT LIABILITY THEORY.

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