Sony TV Converter Box 409 User Manual

4-680-297-11(1)  
Right-click the Wireless  
Network Connection  
icon to be connected  
and click “Enable” if it is  
available on the menu.  
(The illustration shows  
the Windows XP  
Case 1 Cannot connect to the access point.  
2
Are your access point security settings configured to “WPA” or  
“IEEE 802.1X”?  
If this is the case, the Wireless LAN Converter cannot connect to the access point. Change your access  
point security settings to “WEP” or “WPA-PSK”.  
operating system  
window.)  
Case 2 Cannot establish a connection even after using  
the Quick Setup switch.  
Wireless LAN Converter  
1 Is your access point Quick Setup switch setting set to  
“Disable”?  
(2.4 GHz/5 GHz IEEE 802.11a/b/g)  
If this is the case, change this setting to “Enable” in the access point Setup Page.  
3 If the computer connected to the Wireless LAN Converter is  
running the Windows XP operating system, is the “Internet  
Connection Firewall” function enabled?  
2 Are your access point security settings configured to “WPA”  
Troubleshooting Guide  
This document provides solutions to common problems  
encountered with the Wireless LAN Converter.  
or “IEEE 802.1X”?  
If this is the case, the Wireless LAN Converter cannot connect to the access point. Change your  
access point security settings to “WEP” or “WPA-PSK”.  
If the “Internet Connection Firewall” function is enabled, communication may not be possible.  
For details, see case 16.  
4 When using virus scanning or network security software, is a  
personal firewall function enabled?  
For details, see case 16.  
Please refer to this guide before contacting Sony  
Customer Information Services.  
Case 3 When starting the Converter Setup Utility, the  
message “Converter not detected. Do you want to  
see Online Help?” or “Failed to scan the Wireless  
Converter. Make sure the network cable is  
plugged in to the Ethernet port and the Wireless  
Converter is turned on. Do you want to see Online  
Help?” appears.  
5 If the computer connected to the Wireless LAN Converter is  
running the Windows XP operating system, is the Ethernet  
interface set up to act as a network bridge?  
Confirm that the Ethernet connection is not acting as a network bridge.  
Click “Start”, and then click “Control Panel”.  
1
1 Is the Wireless LAN Converter connected correctly to the  
In “Control Panel”, click “Network and Internet Connections”, and then click  
“Network Connections”.  
2
computer?  
Check the connections between the Wireless LAN Converter and computer, the Wireless Unit and  
Power Unit, and the Power Unit and power outlet.  
z Hint  
If “Network and Internet Connections” does not appear, click “Switch to Category View” on the left.  
To power  
outlet  
Confirm that the Ethernet network connection is not acting as a network bridge.  
3
If the Ethernet network  
Power Unit  
4
connection is configured as a  
network bridge, right-click the  
local area connection icon, and  
click “Remove from Bridge”.  
Power cord  
PCWA-DE80  
© 2004 Sony Corporation Printed in Japan  
Wireless Unit  
z Hint  
If “Remove from Bridge” does not  
appear on the shortcut menu, the  
Ethernet connection is not acting as a  
network bridge.  
Ethernet cable  
(not included)  
Contents  
z Hints  
• Cannot connect to the access point. ........................................................ Case 1  
• When power is supplied to the Wireless LAN Converter, the Status indicator is lit or flashing. However, if  
• Cannot establish a connection even after using the  
Quick Setup switch. ................................................................................. Case 2  
the indicator is set to OFF in the Wireless LAN Converter Setup Page, the indicator only operates in special  
cases.  
Case 4 When starting the Converter Setup Utility, the  
message “Failed to open Converter Setup Page.  
Do you want to see Online Help?” appears.  
• When the Wireless LAN Converter is connected to a computer or other device, the LINK/ACT indicator  
flashes. For details about the location of the LINK/ACT indicator, refer to the separate Read This First.  
• When starting the Converter Setup Utility, the message  
“Converter not detected. Do you want to see Online Help?” or  
“Failed to scan the Wireless Converter. Make sure the network cable is plugged in  
to the Ethernet port and the Wireless Converter is turned on.  
Do you want to see Online Help?” appears. ............................................ Case 3  
2 Is the Ethernet device inside the computer enabled?  
Did the “IP Address Setup”  
screen appear?  
If communication cannot be established with the  
current IP address of the computer connected to the  
Wireless LAN Converter and the IP address of the  
Wireless LAN Converter, the following dialog box  
appears.  
Check whether the Ethernet device inside the computer is enabled.  
• When starting the Converter Setup Utility, the message  
“Failed to open Converter Setup Page. Do you want to see  
Online Help?” appears. ............................................................................ Case 4  
Windows Me models  
Right-click “My Computer” on your desktop, and click “Properties” on the shortcut  
menu that appears.  
1
• When starting the Converter Setup Utility,  
the “IP Address Setup” dialog box appears. ............................................ Case 5  
In the “System Properties” dialog box, click the “Device Manager” tab.  
2
3
If you click “Cancel” in this dialog box, the Wireless  
LAN Converter Setup Page cannot be displayed.  
• Cannot display the Wireless LAN Converter Setup Page with  
the Converter Setup Utility. ...................................................................... Case 6  
Double-click “Network  
adapters” to display a list of  
adapters, and verify that the  
Ethernet adapter you are using  
is enabled.  
• On the Wireless LAN Converter Setup Page, the Encryption  
(WEP) key text box cannot be used......................................................... Case 7  
Click “Start”, point to “Programs”  
1
(when using the Windows XP operating system, point to “All Programs”), point to  
“Wireless LAN”, and then click “Converter Setup” to restart the Converter Setup  
Utility.  
• The Status indicator is slowly flashing white, but communication  
with the access point is not possible. ....................................................... Case 8  
When the “IP Address Setup” dialog box appears, verify its contents, and then click  
“Execute Setup”.  
The IP address of the Wireless LAN Converter is temporarily changed so that the computer  
can open the Wireless LAN Converter Setup Page.  
z Hint  
• Unable to connect after the access point settings  
are changed. ............................................................................................ Case 9  
2
You can also display detailed  
information by right-clicking your  
adapter and clicking “Properties” on  
the shortcut menu that appears.  
• Unable to connect after the access control  
(MAC address filtering) of the access point is enabled. ........................... Case 10  
Note  
• Cannot create a peer-to-peer network. .................................................... Case 11  
If the computer connected to the Wireless LAN Converter is also connected to another network, make sure that the  
new IP address does not duplicate the address of a device on that network.  
• Cannot communicate with a device other than the computer  
used for setup .......................................................................................... Case 12  
z Hint  
When you turn off or restart the Wireless LAN Converter, the IP address reverts to its original setting.  
• Forgot settings or want to reset. .............................................................. Case 13  
Sony, VAIO,  
,
, and the Eco Info logo are trademarks of Sony Corporation.  
• What are the factory default settings? ..................................................... Case 14  
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.  
In this document, Microsoft® Windows® Millennium Edition is referred to as Windows Me, Microsoft® Windows® 2000  
Professional is referred to as Windows 2000, Microsoft® Windows® XP Home Edition and Microsoft® Windows® XP  
Professional are referred to as Windows XP.  
• What are the Wireless LAN Converter functions  
and how can I make advanced settings? ................................................. Case 15  
Windows 2000, Windows XP models  
• Computer firewall function and browser proxy settings ........................... Case 16  
Netscape is registered trademark of Netscape Communications Corporation.  
All other names of systems, products and services are trademarks of their respective owners.  
In the document, the ™ or ® marks are not specified.  
With the Windows 2000 operating system, click “Start”, point to “Settings”, and click  
“Network and Dial-up Connections” to open the “Network and Dial-up Connections”  
window.  
1
The Troubleshooting Guide of the Converter Setup Utility is also part of Help. To display Help, click  
“Start”, point to “Programs” (when using the Windows XP operating system, select “All Programs”),  
point to “Wireless LAN”, and then “Converter Setup Help”.  
Printed on 100% recycled paper using VOC (Volatile Organic Compound)-free vegetable oil  
based ink.  
With the Windows XP operating system, click “Start”, and then click “Control Panel”.  
In “Control Panel”, double-click “Network connections”.  
Instructions for using the Wireless LAN Converter Setup Page can be found in Help that appears when  
clicking  
.
Continued on next page  
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