Sony Printer UP20 User Manual

3-206-154-42 (1)  
Color Video Printer  
Instructions for Use  
UP-20  
UP-21MD  
© 2001 Sony Corporation  
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Matching the Video Monitor Color to the Printer  
When a Black Frame or Lines Show up on the  
Table of Contents  
Assigning Functions to the Remote Control Unit .  
Adjusting the Brightness of the Printer Window  
Selecting Whether the Operation and Error Tones  
Displaying the Type and Remaining Amount of  
12  
Making Printouts with the Desired User Set  
Images ................................................................... 25  
36  
3
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Introduction  
System Overview  
The UP-20/21MD is a color video printer that quickly  
and easily reproduces images from video equipment  
such as a VTR.  
About This Manual  
This manual covers the following UP-20 series color  
video printers.  
• UP-20  
• UP-21MD  
Wherever the operation or any other item differs  
between the models, this manual clearly describes those  
differences.  
The UP-20/21MD has the following features:  
• High picture quality and high print resolution  
The printer allows you to print out high resolution  
images in full color (with 256 shades per color, a total  
of more than 16,700,000 colors in all) in high  
resolution print mode (approximately 403 dpi).  
• Menu settings according to your printer specifications  
By changing the menu settings for the printer, you can  
make various types of printouts. You can also add a  
caption to the printout. You can carry out ordinary  
printer operations using the buttons and you can set up  
the printer interactively by picking settings from  
displayed menus.  
The difference among models is as follows:  
Model  
RGB SYNC  
connector  
Printer window  
display  
UP-20  
No  
No  
UP-21MD  
Yes  
Yes  
In this manual, the UP-21MD is used for illustrations.  
However, only the video monitor display is used to  
explain the operation of the unit except in the case where  
the printer window display is required such as for  
instructions on basic menu operations. For customers  
who are using the UP-21MD, see “Basic Menu  
Operations” on page 40 for a detailed explanation of the  
printer window display.  
4
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PRINT/ALARM indicator (for the UP-20) (61)  
Lights while the printer is printing in green.  
Lights in orange when the ink ribbon or paper is  
exhausted, the paper jams, or another problem  
occurs.  
Location and Function  
of Parts and Controls  
For details, refer to the pages given in parentheses.  
C Remote sensor (12)  
Aim the head of the remote control unit toward this  
sensor.  
Front Panel  
D Printer window display (only for the UP-21MD)  
Displays messages that also appear along the  
bottom edge of the monitor screen. The printer  
window display has a narrower display range and  
shows only a limited number of characters. Also  
displays the menu screen line at which the cursor is  
positioned. If an error occurs, a corresponding error  
message is displayed.  
UP-21MD  
The contrast of the printer window display can be  
adjusted on the SYSTEM SETUP menu.  
E STOP button (18)  
Press this button to stop continuous printing. The  
printer stops printing after finishing the printing  
item currently being printed.  
F
MULTI PICTURE button (25)  
Press this button to select the desired printout type  
on the regular screen. When you press this button,  
the currently selected printout type is displayed for  
a few seconds. Each time you press this button, the  
type is switched in the following sequence: 1, 2, 4,  
1....  
UP-20  
The setting of MULTI PIX on the LAYOUT  
SETUP menu changes linked with the press of this  
button.  
G
PRINT QTY (quantity) button (20)  
Press this button to set the number of copies on the  
regular screen. You can set any number up to 9.  
When you press this button, the currently selected  
number is displayed for a few seconds. The setting  
of PRT QTY on the PRINTER SETUP menu  
changes linked with the press of this button. You  
can change the number even when the printer is  
printing.  
A PRINT indicator (for the UP-21MD)  
Lights while the printer is printing.  
POWER indicator (for the UP-20)  
Lights in green while the printer power is on.  
H
MEMORY PAGE button (22, 25, 36)  
Press to select the memory page.  
B ALARM indicator (for the UP-21MD)(61)  
Lights in orange when the ink ribbon or paper is  
exhausted, the paper jams, or another problem  
occurs.  
I MENU button  
Press this button to display or clear the menus.  
5
Location and Function of Parts and Controls  
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J DISPLAY button (19, 36)  
block this output slot. Doing so may cause the paper  
to jam.  
When the regular screen is displayed, pressing this  
button toggles the screen display of messages such  
as Q1, A, etc., on and off regardless of the setting of  
the DISPLAY item in the OUTPUT SETUP menu.  
The setting of DISPLAY in the OUTPUT SETUP  
menu changes linked with the press of this button.  
When the menu is displayed, pressing this button  
temporarily clears the menu display. While this  
button is held down, the menu display disappears.  
R Paper tray (9, 15)  
Load paper into this tray.  
S ! POWER switch  
Press this switch to turn the printer on or off.  
Rear Panel  
K Cursor keys  
Use to select a desired item from the menu.  
Also, these keys are used to position the cursor  
(green pointer) on the regular screen when  
capturing multiple reduced images.  
UP-21MD  
L CLEAR button (35, 36)  
Press this button to clear the images captured in the  
memory pages. Which images can be cleared with  
the CLEAR button depends on the setting made  
with the FUNCTION SETUP menu.  
When the clear function of this button is set to OFF,  
the buzzer sounds if you press the CLEAR button.  
M EXEC button  
Press this button to execute the values set with the  
COLOR ADJUST menu or to load a user set in the  
PRINTER SETUP menu and to register the user set  
in the SYSTEM SETUP menu. Also, this button is  
used to enter the characters of a caption in the  
CAPTION menu.  
UP-20  
N
O
PRINT button  
Press this button to make a printout.  
CAPTURE button  
Press this button to capture an image in a memory  
page.  
P
SOURCE/MEMORY button  
Press this button to select which signal is to be  
output to the monitor.  
The memory image and source image are toggled  
each time you press this button.  
Q Paper output slot  
Printed pages (printouts) are ejected here.  
Depending on the curled condition of printouts, the  
printer may stop printing and display the message  
“REMOVE PRINTS.” In such a case, remove the  
printouts accumulated on the paper tray. The printer  
will start to print the remaining copies  
automatically. When the UPC-21L printing pack is  
used, the ejected printouts are accumulated on the  
paper tray, but protruding from the tray. Do not  
6
Location and Function of Parts and Controls  
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A t INPUT (input signal) connectors (10)  
Used to connect the video equipment supplying the  
source image.  
H NTSC/PAL (NTSC/PAL TV) selector (10, 11)  
Set this selector according to the TV system of the  
input signal. If you change this setting, turn the  
printer power off, then back on again.  
Connector  
Connectable equipment  
a)  
Selector position When  
RGB SYNC  
Video equipment with RGB  
SYNC output connectors  
NTSC  
NTSC system video equipment is  
connected.  
S VIDEO  
VIDEO  
Video equipment with a Y/C  
separated output connector  
PAL  
PAL system video equipment is  
connected.  
Video equipment with a  
composite video signal output  
connector  
Monitor Display  
When the printer is connected to the video monitor and  
you first turn on the printer, the following regular screen  
message appears.  
When the MENU button is pressed, the menu screen  
displayed.  
a) RGB SYNC connectors are equipped only with the UP-  
21MD.  
B - AC IN connector (10, 11, 12)  
Used to connect the printer to a wall outlet with the  
supplied power cord.  
For detailed information on the menu screen, see “Menu  
C
Equipotential ground terminal connector (10,  
11, 12)  
Used to connect to the equipotential plug to bring  
the various parts of a system to the same potential.  
D T OUTPUT connectors (11)  
Used to connect the video monitor.  
Connector  
Connectable equipment  
b)  
RGB SYNC  
Video monitor with RGB SYNC  
input connectors  
S VIDEO  
VIDEO  
Video monitor with a Y/C  
separated input connector  
Video monitor with a composite  
video signal input connector  
A C (Caption) display section  
C is displayed in white when the printer is set to  
print a caption.  
b) RGB SYNC connectors are equipped only with the UP-  
21MD.  
E RS-232C connector (12)  
Used to connect a computer to control the printer.  
For details, contact your nearest Sony dealer.  
B Ink ribbon type and remaining amount of ink  
ribbon display section  
Displays the ink ribbon type and the remaining  
amount of ribbon (indicates the number of printouts  
that can still be made with the ribbon) when the  
ribbon remaining display function is set to ON.  
F
REMOTE 2 connector (stereo mini jack) (12)  
Used to connect a RM-91 Remote Control Unit (not  
supplied).  
G REMOTE 1 connector (special mini jack) (12)  
Used to connect an RM-5500 Remote Control Unit  
(not supplied) to be used as a wired remote control  
unit.  
C Message display section  
Messages are displayed.  
Error messages are displayed on the top line of the  
screen.  
Warning messages are displayed on the center of  
the screen.  
7
Location and Function of Parts and Controls  
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D S or M (image type) display section  
Indicates the type of image being displayed on the  
monitor screen.  
S (Source): The image from the input signal  
source is displayed on the screen.  
M (Memory):The image captured in memory is  
displayed on the screen.  
E Printer operation mode display section  
Indicates the printer operation mode (type of  
printouts such as multiple reduced images).  
Position of the cursor:  
2nd position of four reduced images  
A Type of printout  
Indicates the type of printout.  
When SEPARATE (image with white borders)  
is set to ON on the LAYOUT SETUP menu, F  
is attached to the number in this position.  
B Position of the cursor  
Indicates the position where the cursor is  
currently placed and where an image will be  
captured.  
F Memory page display section  
Indicates the currently selected memory page.  
While the image in the memory page is being  
printed, the memory page indication blinks in  
white. The memory page whose memory image is  
queued to be printed blinks in white.  
G Q (print quantity) display  
Indicates the number of copies to be printed. This  
item blinks while the printer is busy.  
H Printer setting status display section  
The corresponding currently selected status is  
displayed when either MULTI PICTURE or PRINT  
QTY button is pressed.  
8
Location and Function of Parts and Controls  
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Preparation  
Supplied Accessories  
The printer is packed together with the following  
accessories. Check that nothing is missing from your  
package.  
a)  
Ink ribbon and paper (1)  
Paper tray (1)  
Power cord (1)  
Warranty card (1) (for the customers in the U.S.A and Canada  
only)  
CD-ROM (1) (for the customers in the Europe only)  
Thermal head cleaning cartridge (1)  
Instructions For Use (1)  
a) Use the ink ribbon and paper for an operation check.  
Notes  
• Retain the original carton and packing materials in  
case you have to transport the unit in the future.  
• Remove the ink ribbon cartridge and paper tray when  
transporting the printer.  
• When transporting the printer, secure the thermal  
head. (For detailed information on how to secure it,  
see page 56.)  
9
Supplied Accessories  
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Connections  
To enable printing, video equipment to act as an input  
signal source, and a video monitor to display images or  
menus must be connected.  
The following diagrams illustrate how to make the input,  
output and remote control connections. Use this as a  
guide when connecting the cables required to transmit  
signals to and from the equipment to be used for  
printing.  
Video equipment  
to RGB  
output  
connectors  
to composite  
video output  
connector  
to S VIDEO  
output  
connector  
75-ohm  
coaxial cable  
with BNC  
75-ohm  
Notes  
coaxial cable  
with BNC  
connectors  
• Turn off the power of each device before attempting to  
make any connections.  
connectors  
• Connect the AC power cord last.  
Connecting  
cable (with  
DIN 4-pin  
Connecting Video Equipment  
Connect the video equipment providing the video  
images to be printed.  
to S  
VIDEO  
INPUT  
connectors)  
b)  
to RGB SYNC  
INPUT  
Connect the video equipment which will be used in  
actual printing, using the following diagram as a guide.  
Before connecting the video equipment, see “Important  
to VIDEO  
INPUT  
UP-21MD  
to AC IN  
a)  
NTSC/PAL selector  
AC power cord  
(supplied)  
to wall outlet  
a) Set the NTSC/PAL selector to match your TV system. To  
switch the TV system, turn the power off once, then change  
the setting. If you change the setting with the power on, this  
mode will not be switched.  
b) Only for the UP-21MD.  
10  
Connections  
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Connecting the Video Monitor  
to wall outlet  
Connect a video monitor to view captured images and to  
check those to be printed. Connect a suitable video  
monitor which will be used in actual printing, using the  
following diagram as a guide.  
a)  
NTSC/PAL selector  
AC power cord  
(supplied)  
Before connecting the video equipment, see “Important  
to AC IN  
When connecting the video monitor only to the  
RGB OUTPUT connectors (only for the UP-  
21MD)  
When connecting the video monitor only to the RGB  
OUTPUT connector without connecting to SYNC  
connector, set SYNC ON G in the OUTPUT SETUP  
menu to ON.  
UP-21MD  
to VIDEO  
INPUT  
Connecting  
cable (with  
DIN 4-pin  
connectors)  
to RGB SYNC  
OUTPUT  
to S VIDEO  
OUTPUT  
b)  
75-ohm  
75-ohm coaxial  
cable with BNC  
connectors  
coaxial cable  
with BNC  
connectors  
to S VIDEO  
input  
to RGB input  
connectors  
connector  
to composite  
video input  
connector  
Video monitor  
a) Set the NTSC/PAL selector to match your TV system. To  
switch the TV system, turn the power off once, then change  
the setting. If you change the setting with the power on, this  
mode will not be switched.  
11  
Connections  
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Making Connections to Enable  
Remote Control  
a)  
Computer  
to wall outlet  
The printer can be controlled remotely by connecting an  
RM-5500 Remote Control Unit (not supplied), an RM-  
91 Remote Control Unit (not supplied), or a personal  
computer.  
RS-232C cable  
AC power  
cord  
(supplied)  
to AC IN  
UP-21MD  
to REMOTE 1  
to REMOTE 2  
Remote  
control  
connecting  
cable  
(supplied  
with the RM-  
5500)  
b)  
RM-5500 (not supplied) RM-91 (not supplied)  
a) When connecting a personal computer, select the  
appropriate baud rate from the SYSTEM SETUP menu.  
b) You can also use the remote control unit as a wireless unit.  
In such a case, aim the head of the remote control unit at the  
remote sensor on the printer. With fresh batteries, the range  
of the remote control unit is about 3 meters.  
12  
Connections  
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printer. The correct amount of ink ribbon  
remaining is not displayed when the ink ribbon  
and paper supplied are loaded.  
Before Printing  
Before printing, but after mounting the paper tray on the  
printer and making the necessary connections (see  
“Connections” on page 10), perform the following as  
preparation.  
1
Open the front panel by pulling the front panel  
toward you.  
• Loading an ink ribbon (See below.)  
• Loading paper (See page 14.)  
• Selecting the input signal (See page 15.)  
Notes  
• Use the ink ribbon and paper contained in the same  
package as a pair. Before attempting to load an ink  
ribbon or paper, make sure that the combination of the  
ink ribbon and paper is compatible.  
• When either an ink ribbon or paper has been  
exhausted, replace both the ink ribbon and paper at the  
same time.  
Note  
Be sure not to open the front panel when printing.  
• Use only ink ribbon and paper designed for use with  
this printer. Failing to do so is likely to result in  
2
3
Remove the spent ink ribbon when replacing the  
ink ribbon.  
Loading an Ink Ribbon  
Load an ink ribbon into the printer’s ink ribbon  
compartment.  
Notes  
• When you use the printer for the first time, the  
thermal head is still secured in place. Before  
attempting to load the ink ribbon, turn on the  
power while the front panel is closed so that the  
thermal head is released.  
Remove any slack from the ink ribbon.  
Wind the spools in the direction of the arrow until  
the start position marker appears as illustrated.  
• When loading or replacing the ink ribbon, turning off  
the power will cause the image stored in the memory  
to be lost.  
• If a blank sheet of paper is ejected, and the message  
RIBBON END appears, the ink ribbon has been  
exhausted. Replace the paper together with the ink  
ribbon. Do not reuse the ejected blank paper.  
• When paper runs out and “0” is displayed as the  
amount of ink ribbon remaining, load a new ink ribbon  
and paper at the same time.  
Start position marker  
• If you load an ink ribbon that is partially used, the  
correct amount of ink ribbon remaining will not be  
displayed.  
• Once an ink ribbon has been completely used up,  
replace it. An ink ribbon is not reusable.  
Note  
If the ribbon is left slack, it may be damaged when  
inserted.  
• Do not rewind the ink ribbon for reuse.  
• Do not touch the ink ribbon or place it in a dusty  
location. Finger prints or dust on the ink ribbon will  
result in imperfect printing or malfunction of the head.  
• Use the ink ribbon and paper supplied with the  
printer for the initial operation check of the  
13  
Before Printing  
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4
Load the new ink ribbon into the ink ribbon  
compartment.  
If your ink ribbon should tear  
Repair the tear with transparent tape. There should be no  
problem with using the remaining portion of the ribbon.  
Transparent tape  
Insert the hole of the  
handle of the ink ribbon  
over the protruberance  
of the printer.  
Turn the spools in the direction of the arrow to  
remove any slack until the transparent tape  
cannot be seen.  
Loading Paper  
To load paper on the paper tray, follow the procedure  
below. Be careful not to touch the printing surface.  
Note  
Use only paper recommended. Failing to do so is likely  
to result in malfunctions such as paper jams. (See  
5
Close the front panel by pushing the point marked  
with “PULL OPEN”.  
1
Take out the paper tray. Then, open the cover of the  
paper tray and place the paper in the paper tray so  
that the printing surface faces up with the protection  
sheet on top.  
When the UPC-21L printing pack is used: Lay  
the partition down.  
Note  
Be sure to close the front panel completely. If you  
do not, a paper jam or a malfunction may occur  
while you are printing or cleaning the internal  
thermal head.  
When the UPC-21S printing pack is used: Raise  
the partition.  
Notes  
• The paper tray holds up to 50 sheets of paper  
when the UPC-21L printing pack is used and 80  
sheets of paper when the UPC-21S printing pack  
is used.  
• When handling the paper, do not touch the  
printing surface. Dust or finger prints are likely to  
cause unsatisfactory printing or malfunction of  
the head. Grasp the paper by the printing surface  
protection sheet.  
• When loading the paper, load the paper so that it  
lays flat in the paper tray. If the paper is curled, it  
will overflow from the paper tray and paper may  
not be fed properly. Be sure to riffle the paper  
along with the protection sheets before  
attempting to place the paper in the paper tray.  
• Do not place different types of paper in the tray at  
the same time.  
Push the point marked  
with “PULL OPEN”.  
When storing ink ribbon cartridge:  
• Avoid placing the ink ribbon in a location subject to:  
– high temperatures  
– high humidity  
– excessive dust  
– direct sunlight  
• Store a partially used ink ribbon in its original  
packaging.  
14  
Before Printing  
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Selecting the Input Signal  
Before printing, select the appropriate input signal (the  
input connector to which the signal to be printed is being  
input) VIDEO, S VIDEO, or RGB.  
Set the paper securely  
under the tab.  
Riffle the paper with  
the protection sheet.  
2, 5  
2, 4, 5  
Place the paper  
along with the  
protection sheet  
in the paper tray  
with the printing  
surface facing  
up.  
1
2, 3  
Front  
Partition  
1
2
Turn on the video monitor and the printer.  
2
3
Remove the protection sheet placed on the top of  
the paper.  
Press the MENU button and display the INPUT  
SETUP menu by pressing the F, f, G or g button.  
Close the cover of the paper tray, and then slide the  
paper tray back into the printer until it clicks into  
place.  
Switch IN to green by pressing the F, f, G or g button,  
then the INPUT SETUP menu appears.  
3
Select INPUT SEL by pressing the F or f button.  
Position the cursor at INPUT SEL by  
pressing the F or f button.  
Note  
When you cannot slide the paper tray back into the  
printer, check whether or not paper or printouts are  
left around the paper outlet slot. Remove them if  
there are.  
When storing the paper  
• Avoid storing the paper in a location subject to:  
– high temperatures  
– high humidity  
– excessive dust  
– direct sunlight  
• Use the original package for storing unused paper.  
15  
Before Printing  
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4
Select the desired input signal by pressing the G or  
g button.  
Switch the desired input signal to green by  
pressing the G or g button. The selected  
input signal turns green and is spelled out.  
Source signal of the  
image to be printed  
Video monitor and  
printer window display  
(the selected input  
signal is spelled out)  
Signal from video  
equipment connected to the  
VIDEO INPUT connector  
V tVIDEO  
Signal from video  
equipment connected to the  
SV t S VIDEO  
S VIDEO INPUT connector  
a)  
Signal from video  
equipment connected to the  
RGB SYNC INPUT  
connectors  
R t RGB  
a) The RGB SYNC INPUT connectors are equipped only  
with the UP-21MD.  
When RGB is selected, ****** is displayed at the  
selections of items HUE and COLOR on the INPUT  
SETUP menu.  
5
Press the MENU button.  
The regular screen appears.  
16  
Before Printing  
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2
Start the video source to display the source image  
on the video monitor.  
This operation is done using the controls of the  
video equipment acting as the source.  
Operation  
Making Full-Size Image  
Printouts  
This section explains how to make a full-size image  
printout. The operations described here constitute the  
basic procedure for making a printout.  
Before making a full-size image printout  
• All connections should have already been made. (See  
page 10.)  
Shows that an image from the source equipment is  
currently displayed on the screen.  
• Ensure that the appropriate ink ribbon/paper set is  
being used and that they are correctly loaded. (See  
• Select the input signal to be used to make a printout.  
• Set the printer to capture one full-size image into  
memory. (See page 26.)  
• Select the appropriate memory page. (See page 24.)  
• Confirm the printout color quality (using, for example,  
the LOAD COLOR number). (See page 45.)  
3
Press the CAPTURE button at the instant the image  
you want to print appears on the screen.  
The image is captured into memory. The memory  
image is displayed on the screen. Which image  
appears after this, the source image or the memory  
image, depends on the setting made with the  
FUNCTION SETUP facility of the printer. (See  
page 27.)  
DISPLAY button  
STOP button  
SOURCE MEMORY button  
Shows that an image captured in memory is  
displayed on the monitor.  
If the captured image is blurred  
3
4
1
A quickly moving image may be blurred when  
captured. Should this occur, change the memory  
mode setting to FIELD, then print it again.  
Although the blur should be eliminated, the  
ultimate print quality will be slightly degraded.  
Select the FIELD mode on the LAYOUT SETUP  
24.)  
1
Turn on the video monitor and the printer.  
17  
Making Full-Size Image Printouts  
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The printing time depends on the type of paper and  
printer settings.  
Note  
Usually, it is recommended that you make printouts  
in FRAME mode.  
You can confirm the memory mode setting on the  
bottom part of the video monitor screen.  
On the video monitor, Q display blinks in the color which  
is being printed.  
The color changes as follows during printing:  
Start t yellow t magenta t cyan t finish  
When FRAME mode is selected:  
On the printer window display (only for the UP-21MD),  
the color indication changes as the color printing  
precedes:  
Start t YELLOW t MAGENTA t CYAN t finish  
Notes  
When FIELD mode is selected:  
• Do not turn off the power during printing.  
If you do so, paper may not be ejected and may jam in  
the printer.  
• Do not leave more than 10 sheets of printouts on the  
paper tray. Doing so may cause a paper jam. Even if  
fewer than 10 sheets of printouts have been  
accumulated on the paper tray, the printer may stop  
printing for various reasons and the message  
“REMOVE PRINTS” appears. In such a case, remove  
printouts accumulated on the paper tray. The printer  
will start to print automatically.  
To change the image captured in memory  
1 To display the source image when the memory  
image is displayed on the screen, press the  
SOURCE/MEMORY button.  
2 Press the CAPTURE button at the instant the  
image you want to print appears.  
The previous image is replaced with the new  
one.  
You can not change the printer application mode or  
settings using the WINDOW SETUP menu during  
printing.  
4
Press the PRINT button.  
The printout pops out on the paper tray.  
To stop printing  
• When you make one printout, you can not stop  
printing midway. Wait until a printout pops out on the  
paper tray.  
• When you make multiple copies, press the STOP  
button. (For detailed information on setting the print  
Printouts” on page 20.) The printer stops printing  
when the page currently printing is completed. Also,  
any printing job queued are cancelled.  
If the printer does not print  
The printer will fail to print in the following cases:  
• While an error message is displayed on the video  
monitor screen and printer window display.  
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– Proceed as described in “Error/Warning Messages”  
• Do not stick tape on a printout. Also, avoid leaving a  
plastic eraser on a printout or placing a printout in  
contact with materials which contain plasticizer  
(under a desk mat, for example).  
• Do not allow alcohol or other volatile organic solvents  
to come into contact with the printouts.  
• When an image has not been stored in memory.  
– Image data stored in memory is lost if you turn off  
the power. Capture the image into memory again,  
then press the PRINT button. If no image is stored  
in memory, the printer will not print even if you  
press the PRINT button.  
Making Printouts with the Desired  
User Set Number  
To make a printout at high speed  
You can select the speed using the PRN SPEED item on  
the PRINTER SETUP menu.  
You can register all the printer settings as a user settings.  
The printer allows you to register three sets of settings as  
User Set 1, 2 and 3. (See “Registering a User Set” on  
page 54.) By selecting a desired user set number, the  
printer functions according to the corresponding  
settings. You can change a part of the selected user  
settings and make printouts.  
When you want to  
PRN SPEED  
NORMAL  
HIGH  
Make a printout at normal speed.  
Make a printout at high speed.  
For detailed information on how to operate the menu,  
Note  
If you change the currently selected user set to another  
one, the image stored in memory pages will be cleared.  
Be sure to change the LOAD USER number before  
capturing the image.  
When you want to see an image that is hidden  
below a screen message  
You can erase screen messages (such as Q1, A and so  
on) from the video monitor screen by pressing the  
DISPLAY button. The screen message disappears. To  
display a screen message, press the DISPLAY button  
Monitor” on page 36.) You can also erase the  
information about ink ribbon and paper. (See  
1, 3  
4
1
If a black line appears on the printout  
Sometimes, a black line appears on the printout,  
although it does not appear on the video monitor. This  
black line can be eliminated from the printout. (See  
1, 2  
6
If the color quality of the printouts is not  
satisfactory  
5
You can obtain satisfactory color quality of the printouts  
by compensating for the input signal and/or adjusting  
the color quality of the printouts. (See “Compensating  
When you load a new ink ribbon and paper, the color  
balance may change due to differences caused by the  
new pair of ink ribbon and paper in the new printing  
pack. It is recommended that you adjust the color  
balance each time you load a new ink ribbon and paper.  
1
Press the MENU button, and display the PRINTER  
SETUP menu by pressing the F, f, G or g button.  
Switch PRN to green by pressing the F, f, G or g  
button, then the PRINTER SETUP menu appears.  
When storing your printouts:  
• Avoid storing the printout in a location subject to high  
temperatures, high humidity, excessive dust or direct  
sunlight.  
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2
Select LOAD USER by pressing the F or f button.  
6
Press the PRINT button.  
The printer makes printouts according to the user  
set selected in step 3.  
Position the cursor at LOAD USER by pressing the  
F or f button. The currently selected load user  
number is lit in green.  
Making Multiple Copies of Identical  
Printouts  
You can make up to 9 copies of identical printouts.  
Setting the printout quantity  
The following two methods are available to set the  
number of printouts.  
• Using the PRINT QTY button  
However, you cannot use this button to decrease the  
number of printouts.  
• Using the menu  
You can change the designated number of copies before  
printing or any time during printing.  
3
Select the desired user number by pressing the G or  
g button.  
Switch the desired user number to green by  
pressing the G or g button.  
To set the printout quantity by using the PRINT  
QTY button  
1, 2  
4
Press the EXEC button.  
The user set selected in step 3 is executed.  
While the selected user set is being executed, the  
following message appears.  
1
Press the PRINT QTY button.  
The following screen appears.  
When the user name is registered, the  
user name appears.  
If you do not perform any operation after you press  
the PRINT QTY button, the currently set number of  
copies appears for a few seconds, after which it  
disappears.  
5
Press the CAPTURE button at the instant the image  
you want to print appears on the screen.  
The image is captured into memory according to  
the user set selected in step 3.  
Currently selected number of copies  
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2
Press the PRINT QTY button until the desired  
number appears, while the screen which appears in  
step 1 is displayed.  
Repeatedly pressing the PRINT QTY button  
increases the number up to a maximum of 9. Or  
repeatedly pressing the g button also increases the  
number up to a maximum of 9.  
3
Select the desired number of copies by pressing the  
G or g button.  
When you want to  
Increase the quantity.  
Decrease the quantity.  
Button  
g
G
Display the desired number of copies by  
pressing the G or g button.  
Press the PRINT QTY button or g button until the  
desired number appears.  
4
Press the MENU button.  
The regular screen appears.  
To decrease the number of copies  
While the screen which appears in step 1 is displayed,  
press the G button. Each time you press the G button, the  
number decreases and stops at 1.  
Note  
Do not leave more than 10 sheets of printouts on the  
paper tray. Doing so may cause a paper jam. Even if  
fewer than 10 sheets of printouts have been accumulated  
on the paper tray, the printer may stop printing for  
various reasons and the message “REMOVE PRINTS”  
appears. In such a case, remove printouts accumulated  
on the paper tray. The printer will start to print  
remaining copies automatically.  
Setting the printout quantity using the menu  
1
Display the PRINTER SETUP menu according to  
the operations of step 1 described in “Making  
2
Select PRINT QTY by pressing the F or f button.  
If the paper runs out during printing  
The printer stops the printing operation.  
Load the paper into the paper tray and press the PRINT  
button.  
Position the cursor at PRINT QTY by pressing the  
F or f button.  
However, the printout quantity is reset to the original  
quantity requested before printing was stopped.  
For example, if the printout quantity is set to 5, and the  
paper runs out when three copies are printed, the  
printout quantity is reset to 5. If you want to print only  
the remaining copies, set the printout quantity to 2 after  
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3
Press the PRINT button.  
Capturing Another Image While  
Printing  
While the printer is printing, you can queue printing jobs  
by capturing another image into another memory page to  
be printed once the printer becomes free. The number of  
usable memory pages depend on the type of printouts  
The image captured in step 2 is queued. The image  
is printed as soon as all previous printing jobs have  
been completed.  
1
2
3
Memory page whose image has been queued for  
printing (blinks white on the video monitor)  
The memory page display returns to white on the video  
monitor once printing has been completed.  
Note  
Another image cannot be stored in a memory page  
in which an image has already been queued for  
printing (memory page indication blinks in white).  
In such a case, the “PRINTING MEMORY”  
message appears on the video monitor. For the UP-  
21MD, the “PLEASE WAIT NOW PRINTING”  
message also appears in the printer window display.  
1
Select the desired memory page by pressing the  
MEMORY PAGE button.  
Pressing the MEMORY PAGE button switches the  
memory page.  
4
To queue another memory page, repeat steps 1, 2  
and 3.  
The available memory pages appear in white.  
2
Press the CAPTURE button at the instant the image  
you want to print appears on the screen.  
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Frame mode: An image is captured in a memory area.  
Printouts with high resolution can be obtained.  
Making Variations of  
Printouts  
Video monitor  
You can capture various kinds of images in memory and  
make variations of printouts using the images captured  
in memory.  
Printout ofafull-size Printout of two  
image reduced images  
Printout of four  
reduced images  
The image  
displayed on the  
video monitor is  
captured in  
memory page A.  
Printout  
You can also make printouts of multiple reduced images  
Selecting the Memory Mode  
A still subject can be printed with high  
resolution.  
Frame mode/field mode  
To make printouts, it is first necessary to capture the  
image in memory.  
When capturing an image, there are two ways to use the  
memory, one is called frame mode and the other is called  
field mode.  
Field mode: A memory area is divided into two, and  
images can be captured in each. In this way a quickly  
moving subject can be printed with less blurring.  
Video monitor  
The image  
displayed on the  
video monitor is  
captured in  
memory page A1.  
Printout  
A quickly moving subject can be printed  
with less blurring.  
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3
Select the desired memory mode by pressing the G  
or g button.  
Selecting the memory mode  
Switch the desired memory mode to green by  
pressing the G or g button.  
1, 4  
1, 3  
1, 2  
Mode  
Contents  
FRAME  
We recommend that, whenever  
possible, you print in this mode.  
1
Press the MENU button and display the LAYOUT  
SETUP menu by pressing the F, f, G or g button.  
FIELD  
Select this mode to reduce blurring  
when you print a quickly moving  
image.  
Switch LAY to green by pressing the F, f, G or g  
button, then the LAYOUT SETUP menu appears.  
4
Press the MENU button.  
The regular screen appears.  
Selecting a Memory Page  
Memory page  
A memory area in which an image is captured is called  
a memory page in this manual.  
The number of usable memory pages depends on the  
type of the reduced images selected and on the memory  
mode.  
2
Select MEMORY by pressing the F or f button.  
Usable memory page  
Type of reduced  
images to be  
captured in memory  
Position the cursor at MEMORY by pressing the F or  
f button.  
FRAME  
FIELD  
A, B, C, D  
A1, A2, B1, B2, C1, Full image  
C2, D1, D2  
A, B  
A
A1, A2, B1, B2  
A1, A2  
Two reduced images  
Four reduced images  
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Selecting a memory page  
Making a Printout of  
Multiple Different  
Reduced Images  
MEMORY PAGE button  
You can capture multiple images in a memory page and  
make a printout with those reduced images. This section  
explains how to make a printout with multiple reduced  
images.  
A printout having multiple reduced images is made  
using the procedure below.  
• Determining the number of reduced images (See  
below.)  
• Selecting the memory page (See page 25.)  
Press the MEMORY PAGE button repeatedly until the  
desired memory page appears.  
Selecting the number of reduced images  
to be captured in memory  
The following two methods are available to select the  
memory mode:  
• Using the MULTI PICTURE button  
• Using the menu  
To select the desired type of reduced images to  
be captured in memory using the MULTI  
PICTURE button  
Currently selected memory page  
1, 2  
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1
Press the MULTI PICTURE button.  
The following screen appears.  
2
Select MULTI PIX by pressing the F or f button.  
Position the cursor at MULTI PIX by pressing the F or  
f button.  
The currently selected type of reduced images to be  
captured in memory is lit in green.  
3
Select the type of reduced images to be captured in  
memory by pressing the G or g button.  
If you do not perform any operation after you press  
the MULTI PICTURE button, the current setting  
appears for a few seconds, after which it disappears.  
Switch the type of reduced images to be captured in  
memory to green by pressing the G or g button.  
2
Select the type of reduced images to be captured in  
memory by pressing the MULTI PICTURE button,  
while the screen which appears in step 1 is  
displayed.  
Press the MULTI PICTURE button repeatedly until  
the color of the type of reduced images to be  
captured in memory turns green on the video  
monitor, or until the type of reduced images to be  
captured in the memory is displayed on the printer  
window display (only for the UP-21MD).  
Each time you press the MULTI PICTURE button,  
the type of reduced-image printout changes in the  
following sequence: 1, 2, 4, 1....  
4
Press the MENU button.  
The regular screen appears.  
Type  
Number of reduced images  
1 (Full-size image)  
1
2
4
2 (Two reduced images)  
4 (Four reduced images)  
The screen is reset to the regular screen after a few  
seconds.  
To select the type of reduced images to be  
captured in the memory using the menu  
1
Display the LAYOUT SETUP menu according to  
the operations of step 1 described in “Selecting the  
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4
Select AUTO LIVE by pressing the F or f button.  
Deciding which image is displayed on the  
video monitor screen after capturing an  
image  
Position the cursor at AUTO LIVE by pressing the F  
or f button.  
You can switch image displayed on the video monitor  
screen after capturing an image, a memory image or a  
source image.  
1
5
3
5
Select which image appears on the video monitor  
after the image is captured, by pressing the G or g  
button.  
When  
Setting  
The image captured in memory appears  
just after the printer captures the image,  
and the memory image remains on the  
video monitor screen.  
OFF  
6
2, 4  
The image captured in memory appears  
just after the printer captures the image,  
then after a few seconds, the source  
memory appears, whenever you press the  
CAPTURE button.  
ON  
1
2
Display the PRINTER SETUP menu according to  
the operations of step 1 described in “Making  
Select FUNCTION by pressing the F or f button.  
6
Press the MENU button.  
The regular screen appears.  
Position the cursor at FUNCTION by pressing the F  
or f button.  
To return to the PRINTER SETUP menu  
In step 6, position the cursor at PRN SETUP and press  
the g button.  
The PRINTER SETUP menu appears again.  
3
Press the g button.  
The FUNCTION SETUP menu appears.  
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Making a printout with multiple reduced  
images  
This subsection explains how to make printouts of  
multiple reduced images taking, as an example, the  
making of a printout of four reduced images.  
The memory page in which  
the four reduced images are that an image will be  
to be captured.  
Blinks in green to indicate  
captured here.  
Before making the printout of four reduced  
images  
• Confirm the printout color quality (using, for example,  
the LOAD COLOR number). (See page 45.)  
• Select the type of four-reduced image to be captured  
in memory. (See page 25.)  
• Select the appropriate memory page. (See page 25.)  
• Select which image will appear after the image has  
been captured into memory, the memory image or the  
source image. (See page 27.)  
• Select whether the white borders are to be added. (See  
Indicates that an image will be  
captured here.  
Type of multiple reduced images to be  
captured  
Indicates that the  
images from a piece  
F: Indicates that white borders are to be of video equipment  
attached around the images. are displayed on the  
You can select whether white borders are added before  
or after capturing the four reduced images in the  
memory.  
When white borders are attached, 4F screen.  
is displayed.  
When white borders are not  
attached, 4 is displayed.  
3
F, f, G, g buttons  
2
Press the CAPTURE button at the instant the image  
you want to print appears on the screen.  
The image is captured in the location indicated by  
the green blinking star on the video monitor screen  
or the position number displayed on the printer  
window display in step 1. The green blinking star  
(referred to as the cursor) on the video monitor  
moves to the next position and the number on the  
printer window display advances by 1.  
The blinking cursor moves to the next position.  
5
2
1
Start the video source.  
This operation is done using the controls of the  
video equipment acting as the source.  
The number advances by 1.  
At this time, the image captured in memory is  
displayed on the video monitor screen. However,  
the image to be displayed after a few seconds  
depends on the setting of AUTO LIVE in the  
FUNCTION SETUP menu. (See page 27.)  
When the source image is displayed at the position  
where the next image is to be captured, go to step 4.  
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3
4
Press the SOURCE/MEMORY button.  
The source image appears on the video monitor  
screen.  
If the printout is blurred  
When you make a printout of a full image, or two or four  
reduced images captured in memory in FRAME mode,  
the images on a printout may be blurred. Should this  
occur, change the memory mode setting to FIELD on  
on page 24), then print it again. Although the blur should  
be eliminated, the ultimate print quality will be slightly  
degraded.  
Repeat steps 2 and 3 until you have captured four  
images when the memory image remains on the  
video monitor screen.  
Repeat step 2 until you have captured four images  
when the source image appears on the video  
monitor screen at the next position where the image  
is to be captured.  
Note  
Usually, it is recommended that you make printouts in  
FRAME mode. Check the setting on the LAYOUT SET  
UP menu.  
To replace a captured image  
Example: When you want to change the image  
captured in the third position.  
1 Select the third position where the image which  
you want to replace is located by pressing the  
F, f, G or g button.  
To confirm whether the captured images are  
blurred on the video monitor  
You can check whether the images captured in memory  
are blurred on the video monitor.  
When you select a full image: You can check whether  
the captured image is blurred by displaying the memory  
image on the video monitor.  
When you select two or four reduced images to be  
captured: Set the MOTION CHECK function to ON on  
the PRINTER SETUP menu. You can check whether the  
reduced images captured in memory are blurred on the  
video monitor. In this case, the quality of the image on  
the video monitor will be slightly degraded.  
Pressing the F, f, G or g button moves the  
cursor one position by one position vertically or  
horizontally.  
Press the F, f, G or g button until the third cursor  
blinks green.  
Note  
The MOTION CHECK function is available only for the  
images displayed on the video monitor. To eliminate  
blur from the printout, change the memory mode setting  
to FIELD. (See “If the printout is blurred.”)  
Press the G, f, G or g button until a 3 appears.  
1
Display the PRINTER SETUP menu according to  
the operations of step 1 described in “Making  
2 Display the source image on the video monitor.  
For detailed informataion on how to display the  
source image, see step 3.  
3 Press the CAPTURE button at the instant the  
image you want to print appears.  
2
Select MOTION CHK by pressing the F or f  
button.  
The previously captured image is replaced with  
the newly captured image.  
Position the cursor at MOTION CHK by pressing the  
F or f button.  
To keep a previously captured image  
Skip images that you want to keep by pressing the  
F, f, G or g button.  
5
Press the PRINT button.  
The four reduced images are printed on one sheet of  
paper.  
Whether white borders are attached depends on the  
setting of SEPARATE in the LAYOUT SETUP  
menu. (See page 30.)  
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3
Select the desired setting by pressing the G or g  
button.  
3
Select whether the images are printed with or  
without white borders by pressing the G or g  
button.  
Switch the desired setting to green by  
pressing the G or g button.  
Switch the desired setting to green by  
pressing the G or g button.  
When you want to  
Setting  
When you want to  
Setting  
See letters or fine images of two or four  
reduced images on the video monitor.  
OFF  
Print the images without white borders.  
Print the images with white borders.  
OFF  
a)  
ON  
Confirm whether the two or four reduced ON  
images captured in the memory are  
blurred.  
a) F is attached to the type of printout at the printer  
operation mode display section on the video monitor.  
Example: 4F  
4
Press the MENU button.  
The regular screen appears.  
4
Press the MENU button.  
The regular screen appears.  
Making a printout with white borders  
The unit allows you to decide whether or not the images  
are printed with white borders.  
Note  
This setting is also effective for the images which have  
been captured.  
1
Display the LAYOUT SETUP menu according to  
the operations of step 1 described in “Selecting the  
2
Select SEPARATE by pressing the F or f button.  
Position the cursor at SEPARATE by pressing the F  
or f button.  
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Symbols and words can be used to enter a  
caption  
Making Printouts With a  
Caption  
A caption, such as data or comments, can be added to a  
printout below the image.  
Display in the Function  
CAPTION  
menu  
INS  
DEL  
SP  
Inserts one character without erasing the  
highlighted character.  
You can input up to 58 characters on one lines.  
Deletes a highlighted character and characters  
shift back by one.  
About the CAPTION menu  
A caption is entered from the CAPTION menu.  
A brief explanation of each item of the CAPTION menu  
is given below.  
Puts one space at the position of the  
highlighted character by erasing that  
character. One space is left.  
OFF  
ON  
Selects printing without a caption.  
Selects printing with a caption.  
Symbols and words can be  
used to enter a caption.  
EXIT  
Returns from the CAPTION menu to the  
LAYOUT SETUP menu.  
Character entry area  
The character or symbol where the  
cursor is located is highlighted in  
green and this highlighted character  
is to be entered.  
SHIFT  
Selects either capital letters or small letters.  
Entering a Caption  
Character display area  
The cursor lit in green indicates  
the position where a character  
can be entered. The entered  
characters are displayed here.  
Enter a caption as follows.  
The setting remains effective until you enter a new  
setting – even if you turn the power off.  
2
3
Video monitor  
10  
Printer window display (only for the UP-21MD)  
4, 6, 8, 9  
4, 5, 8, 9  
Indicates the character selected in the  
character entry area.  
1
Display the LAYOUT SETUP menu according to  
the operations of step 1 described in “Selecting the  
ON: displayed when printing  
with a caption.  
OFF: displayed when printing  
without a caption. (OFF is  
displayed as the factory-setting.)  
Indicates the position where  
the character is to be input in  
the character display area.  
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2
Select CAPTION by pressing the F or f button.  
Example: Move the cursor to the left by two.  
Position the cursor at CAPTION by pressing the F or  
f button.  
1 Highlight the G  
The cursor is currently  
positioned here (lit in green).  
button in green.  
2 Press the EXEC  
button twice.  
3
4
Press the g button.  
The blinking cursor moves  
to this position.  
The CAPTION menu appears.  
Position the cursor (the line lit in green) at the point  
where you want to enter the character in the  
character display area.  
To move the cursor  
1 Select the arrow corresponding to the direction  
in which you want to move the green cursor in  
the character display area, by pressing the F, f,  
G or g button.  
2 Press the EXEC button.  
5
Select the character you want to enter by pressing  
the F, f, G or g button.  
Each time you press the EXEC button, the  
cursor moves one position in the designated  
direction.  
Example: Enter S.  
Highlight S in green by pressing the F, f, G or g  
button. S blinks in green.  
When you enter characters on the printer  
window display (only for the UP-21MD):  
It is recommended that you display the characters to  
be entered on the printer window display by  
pressing either G or g button.  
When the cursor is positioned at the right  
end:  
The cursor moves to the left end on the next line  
when you press the g button.  
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Making Printouts With a Caption  
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For example, when the cursor is positioned at N,  
pressing the g button results in the cursor moving  
to O at the left end on the next line.  
2 Select DEL by pressing the F, f, G or g button.  
Highlight DEL in green by pressing the F,  
Lit in green  
f, G or g button. DEL blinks in green.  
When the cursor is positioned at EXIT:  
Only the G and g buttons are effective. If you press  
the g button, the cursor moves to the top on the first  
line, that is A. If you press the F or f button, the  
error tone sounds.  
To select either capital letters or small  
letters  
You can change the characters in the character entry  
area from capital letters to small letters or vice  
versa.  
1 Highlight SHIFT in green by pressing the F, f,  
G or g button on the video monitor.  
When characters are displayed in capital letters  
in the character entry area, SHIFT is displayed  
in the printer window display (only for the UP-  
21MD). When displayed in small letters, shift  
is displayed.  
3 Press the EXEC button.  
The character selected in 1 is deleted.  
When the character to be deleted is located  
among previously entered characters, the  
characters after the deleted one shift back by  
one.  
Note  
2 Press the EXEC button.  
Capital letters are changed to small letters, or  
small letters are changed to capital letters in the  
character entry area.  
After the EXEC button is pressed, the monitor  
screen may become dark for a moment.  
7
Repeat steps 4, 5 and 6 to enter the remaining  
characters of the caption.  
Note  
Characters already entered (displayed in the  
character display area) are not changed even if  
letters are changed in the character entry area.  
To enter a space  
1 Position the green cursor at the point where you  
want to enter a space.  
2 Select SP by pressing the F, f, G or g button.  
6
Press the EXEC button.  
3 Press the EXEC button.  
The character selected in step 5 appears at the point  
where the green cursor is positioned in the character  
display area, after which the cursor moves to the  
next position.  
A single space is entered and the green cursor  
moves to the next position.  
If there is a character at the position where the  
space is entered, that character is deleted and a  
single space is left.  
The cursor moves to this position.  
To replace a previously entered character  
without changing the number of characters  
You can replace a previously entered character with  
a new one.  
1 Position the green cursor at the character to be  
replaced by performing the operations  
explained in step 4.  
2 Overwrite the invalid character with the correct  
character by performing the operations  
explained in steps 5 and 6.  
The previously entered character is replaced  
with the new one.  
When you enter the wrong character in the  
above example  
1 Select G by pressing the F, f, G or g button,  
To add characters midway  
then press the EXEC button.  
1 Position the cursor at the position where a  
character is to be added by performing the  
operations explained in step 4.  
The cursor moves back by one and the  
character entered in step 5 is highlighted in  
green.  
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2 Select INS by pressing the F, f, G or g button.  
Then press the EXEC button.  
1 Select ON by pressing the F, f, G or g button.  
A single space is inserted between characters  
and the cursor is positioned at the space.  
3 Enter the character to be added.  
When it is necessary to change the CAPTION  
ON/OFF setting, go to step 8. If not, go to step  
9.  
Example: Add a character between A and  
B.  
Highlight ON by pressing the F, f, G or g button. ON  
blinks in green.  
1 Move the cursor to B. (B is highlighted in green.)  
2 Highlight INS. (INS blinks in green).  
Select OFF to make printouts without a  
caption.  
Then, press the EXEC button.  
2 Press the EXEC button.  
The display changes from OFF to ON.  
The display changes from OFF to ON.  
A single space is inserted between A and B and  
the green cursor is positioned at the space.  
Cursor (lit in green)  
9
After entering the caption, highlight EXIT by  
pressing the F, f, G or g button, then press the  
EXEC button.  
The entered characters are stored in memory.  
The LAYOUT SETUP menu appears.  
10 Press the MENU button.  
Note  
Note  
If you turn off the printer before performing the  
operation in step 9, characters entered in steps 4 to 7 are  
cleared without being stored in memory.  
After the EXEC button is pressed, the monitor  
screen may go dark for a moment.  
8
Set the CAPTION ON/OFF function to ON.  
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When you want to  
Settings  
ALL  
Deleting Images Stored  
in Memory  
Delete images of all memory pages.  
Delete images of a single memory  
page.  
PAGE  
You can delete images captured to memory pages, from  
either all of the memory pages or a single memory page,  
by using the CLEAR button.  
Deactivate the CLEAR button.  
OFF  
Whether the images of all memory pages or only a single  
memory page are deleted depends on the setting of  
CLEAR in the FUNCTION SETUP menu.  
4
Select PRN SETUP by pressing the F or f button.  
Then, press the g button.  
The PRINTER SETUP menu appears.  
Once you set the function of the CLEAR button, the  
CLEAR button functions according to the setting  
until the function setting is changed.  
Setting the Function of the CLEAR  
Button  
To return to the regular screen  
Press the MENU button.  
1
Display the FUNCTION SETUP menu according  
to the operations of steps 1 to 3 described in  
“Deciding which image is displayed on the video  
monitor screen after capturing an image” on page  
Deleting Images Stored in Memory  
Note  
2
Select CLEAR by pressing the F or f button.  
You cannot restore images once they have been deleted.  
Position the cursor at CLEAR by pressing the F or f  
button.  
Deleting images in all memory pages  
simultaneously  
Before deleting images in all memory pages  
Set CLEAR to ALL in the FUNCTION SETUP menu.  
CLEAR button  
3
Select the function of the CLEAR button by  
pressing the G or g button.  
Switch the desired function to green by  
pressing the G or g button.  
Press the CLEAR button.  
All images captured in the printer are cleared.  
Notes  
• Even if you press the CLEAR button when the source  
image is displayed on the video monitor, the memory  
image appears without deleting images in the memory  
pages. In this case, press the CLEAR button again. All  
images stored in the printer are cleared.  
• An image which is being printed and the images  
queued in the memories cannot be cleared.  
35  
Deleting Images Stored in Memory  
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Deleting images in a certain memory  
page  
Erasing the Screen  
Display on the Video  
Monitor  
You can erase characters displayed on the video monitor  
(Q1, A and so on) when, for example, it is hard to see the  
image that is hidden behind the screen display. The  
printer operation is the same, regardless of whether  
those characters are displayed on the video monitor.  
Since the same characters are displayed in the printer  
window display for the UP-21MD, perform operations  
watching them in the printer window display.  
For detailed information on displaying the type and  
remaining amount of the ink ribbon, see “Displaying the  
Before deleting images  
Set CLEAR to PAGE in the FUNCTION SETUP menu.  
1
2
3
1
Press the SOURCE/MEMORY button when the  
source image is displayed on the video monitor  
screen.  
1, 2  
The image captured in memory is displayed on the  
screen.  
2
3
Select the memory page from which images are to  
be deleted by pressing the MEMORY PAGE  
button.  
Press the CLEAR button.  
The image in the memory page selected in step 2 is  
deleted.  
1
Press the DISPLAY button.  
The current setting appears. The video monitor  
screen is reset to the regular screen after a few  
seconds.  
The currently selected setting is lit in green.  
2
Select OFF.  
While the screen which appears in step 1 is  
displayed, press the DISPLAY button repeatedly  
until the color of OFF turns green on the video  
monitor, or until OFF is displayed in capital letters  
in the printer window display (for the UP-21MD).  
36  
Erasing the Screen Display on the Video Monitor  
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Each time you press the DISPLAY button, the  
setting changes in the following sequence: ON t  
OFF t ON....  
Switch OFF to green.  
To display characters on the video monitor  
Select ON.  
To perform the setting for the monitor display  
on the menu  
You can also set whether characters are displayed on the  
video monitor by changing DISPLAY to ON or OFF in  
the OUTPUT SETUP menu. The setting of the  
DISPLAY button also changes according to the setting  
of DISPLAY in the OUTPUT SETUP menu, and vice  
versa.  
When you want to see an image that is hidden  
below a menu  
You can erase the menu temporarily while holding the  
DISPLAY button down.  
Note  
The error messages are always displayed regardless of  
the setting of the monitor display.  
37  
Erasing the Screen Display on the Video Monitor  
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Menu  
Functions to be set  
Reference  
pages  
Adjustment  
FUNCTION  
SETUP  
Selecting the image which 27  
appears after storing the  
image into memory, the  
source image or the  
memory image  
Functions That Can be  
Set on Menus  
Selecting the timing of the 52  
pulse signal input to the  
REMOTE 2 connector  
You can set up the printer to meet various specifications.  
Once you have adjusted and stored the settings, the  
printer operates according to those settings until their  
values are modified. You can set up the printer according  
to its intended purpose, connected equipment, or your  
individual preferences.  
Assigning the function to  
remote control units  
connected to the REMOTE  
2 connector  
Setting the function of the 35  
CLEAR button  
You can store up to three settings as a set of user settings,  
called user set 1, 2 and 3.  
Functions that can be set on those menus are as follows:  
INPUT SETUP  
Selecting the input signal  
Compensating for the input 43  
signals  
OUTPUT SETUP Erasing the screen display 36  
Menu  
Functions to be set  
Reference  
pages  
Matching the video monitor 44  
color to the printout color  
COLOR  
ADJUST  
Adjusting the printout color 45  
(color intensity and  
contrast) and sharpness  
Selecting the output signal 44  
from the printer  
Selecting whether the  
printer synchronizes with  
the internal sync signal  
included in channel G of  
LAYOUT  
SETUP  
Selecting the memory mode 24  
Selecting the type of  
printout  
a)  
Selecting whether or not  
white borders are added to  
multiple reduced images  
the RGB signals  
Selecting whether or not  
information about the ink  
ribbon is displayed  
WINDOW  
SETUP  
Eliminating the black lines 47  
produced on the printout  
a) Only for the UP-21MD  
CAPTION  
Entering a caption  
PRINTER  
SETUP  
Setting the print quantity  
Adjusting the tone of the  
printout  
Selecting the print speed  
Confirming whether or not 29  
the memory image is  
blurred  
COLOR  
Adjusting the color balance 48  
BALANCE  
SYSTEM SETUP Adjusting the brightness of 53  
the printer window  
a)  
display  
Setting the baud rate for  
computer communication  
Selecting whether or not the 53  
operation and error tones  
sound  
Compensating for the level 43  
of the input signal  
Registering user settings  
Editing the user name  
USER NAME  
38  
Functions That Can be Set on Menus  
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Menu Tree  
Regular screen  
WINDOW SETUP menu  
COLOR ADJUST menu  
LAYOUT SETUP menu  
PRINTER SETUP menu  
CAPTION menu  
Press the MENU  
button.  
For reference pages of  
each menu, see the  
SYSTEM SETUP menu  
INPUT SETUP menu  
USER NAME menu  
FUNCTION SETUP menu  
OUTPUT SETUP menu  
COLOR BALANCE menu  
39  
Menu Tree  
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When the cursor is not positioned on the  
top line (where you can select the desired  
menu):  
Move the cursor to the top line by pressing the F or  
f button.  
Basic Menu Operations  
In this section, in addition to the video monitor display,  
the printer window display is also introduced. Since the  
UP-20 is not equipped with a printer window display,  
ignore the advice pertaining to the printer window  
display when you use the UP-20.  
The cursor is not positioned on the top line.  
2, 3, 4  
EXEC button  
1
2
Display the desired menu by pressing the G or g  
button.  
1
Press the MENU button.  
The previously selected menu appears.  
Example: To display the PRINTER SETUP  
menu  
The menu currently displayed on the  
screen is lit in green.  
Switch PRN to green by pressing the G or g button,  
then the PRINTER SETUP menu appears.  
The name of the menu currently displayed appears in  
capital letters.  
Display PRN in capital letters by pressing the G or g  
button. The PRINTER SETUP appears.  
40  
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3
Select the desired item by pressing the F or f  
button.  
Example: To select HIGH of the PRN SPEED  
item on the PRINTER SETUP menu  
Example: To select PRN SPEED on the  
PRINTER SETUP menu  
Switch HIGH to green by pressing the e G or g button.  
Position the cursor at PRN SPEED by pressing the F  
or f button.  
Display HIGH in capital letters by pressing the G or g  
button.  
Press the F or f button until PRN SPEED appears.  
When ****** is displayed at the selection:  
****** is displayed when changing the selection is  
ineffective. The following table lists the case where  
the selection is ineffective.  
4
Change the setting by pressing the G or g button.  
To change the selection:  
Switch the desired selection to green by pressing  
the G or g button.  
Selected item  
Item can not to be  
changed (when ****** is  
displayed at the  
selection)  
1 is selected for MULTI  
PIX on the LAYOUT  
SETUP menu.  
SEPARATE  
(LAYOUT SETUP menu)  
Note  
When / is displayed at both ends of a selection or at  
either the right or left end, there are more selections  
in this direction. Press the G or g button to display  
more selections.  
MOTION CHK  
(PRINTER SETUP menu)  
RGB is selected for  
HUE (INPUT SETUP menu)  
INPUT SEL on the INPUT  
COLOR  
(INPUT SETUP menu)  
a)  
SETUP menu  
.
ON is selected for  
IMMED.CAP on the  
FUNCTION SETUP  
menu.  
RM2 FUNC  
(FUNCTION SETUP menu)  
a) Only for the UP-21MD  
41  
Basic Menu Operations  
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To change the setting values:  
Press the G or g button to decrease or increase the  
setting values.  
The SYSTEM SETUP menu appears.  
Position the cursor at SYSTEM by pressing the F or  
f button, then press the g button.  
The current setting value  
Press the F or f button until SYSTEM appears, then  
press the g button.  
The current setting value  
The setting value increases every time you press g  
To return from the sub menu:  
Select the menu, then press the g button.  
button.  
The setting value decreases every time you press the G  
button.  
To reset the values to factory setting:  
Position the cursor at the item to be reset to  
defaults, then press the G and g buttons  
simultaneously.  
When there are sub menus:  
When there are sub menus, PRESS [>] is displayed  
on the selection part of the menu. Select the desired  
sub menu by pressing the F or f button, then press  
the g button.  
Example: On the PRINTER SETUP menu  
To display the SYSTEM SETUP sub menu:  
Select SYSTEM by pressing the F or f button, then  
press the g button.  
42  
Basic Menu Operations  
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b) Adjust the color such that skin tones appear natural. For the  
COLOR and HUE adjustment, you can correct the color  
intensity and hue of an NTSC composite video signal or a  
separated luminance (Y) and chrominance (C) signal.  
c) On a setting of step –14, OFF appears and the image,  
displayed on the video monitor, becomes black and white.  
d) To perform adjustment of GAIN, set AGC (explained below)  
to OFF.  
Adjusting the Color and  
Picture Quality  
Compensating for the Input Signals  
When the printout or monitor image appears  
blackish or whitish  
Adjust the input signal to the optimum level for printing.  
A video image recorded under poor conditions may be  
of poor color quality. If the signal is an NTSC or PAL  
composite video signal or separate luminance (Y) and  
chrominance (C) signals, you can correct the color and  
level of the input signal to a certain extent.  
Menu  
Selection  
When  
adjustment item  
a)  
AGC (Automatic  
Gain Control)  
ON  
The printout or monitor  
image appears blackish or  
whitish.  
Note  
You cannot adjust an image once it has been captured in  
memory. If you want to make adjustments, capture that  
image again, after making the adjustment.  
OFF  
The proper signal is  
input. (Normal)  
a) If you think that the AGC adjustment is not satisfactory, you  
can perform fine adjustment using the GAIN item.  
Confirmation  
When the memory image is displayed on the video  
monitor, press the SOURCE/MEMORY button to  
display the image from the video source.  
Adjusting the contrast of printouts  
When you want to change the contrast of printouts  
without changing the contrast of the video monitor,  
compensate for the level of the input signal using the  
IRE item in the SYSTEM SETUP menu.  
Items to be used for compensating for the  
input signals  
Items to be used when adjusting the contrast of printouts  
To adjust the color intensity, hue, contrast and  
brightness  
Adjustment Menu  
Button to be pressed and  
The selected IRE is displayed in three digits.  
adjustment result of the operation  
item  
When  
IRE value  
10 t 100  
11 t 110  
12 t 120  
13 t 130  
G button  
g button  
a), b)  
Resetting to the standard adjustment  
The printout is a little whitish.  
The printout is whitish.  
The printout is very whitish.  
Hue  
HUE  
The hue  
becomes  
purplish.  
The hue  
becomes  
greenish.  
b), c)  
Color  
COLOR  
The color  
intensity  
weakens.  
The color  
intensity  
strengthens.  
intensity  
d)  
Note  
Contrast  
GAIN  
The contrast  
weakens.  
The contrast  
strengthens.  
Do not compensate for the input signal too much. Doing  
so results in the whole of the printout becoming dark.  
Brightness  
OFFSET  
Becomes  
darker.  
Becomes  
brighter.  
a) In PAL mode, no HUE adjustment is provided on the INPUT  
SETUP menu.  
43  
Adjusting the Color and Picture Quality  
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5
Capture a new image in memory and make a  
printout.  
Adjust the settings on the printer side by comparing  
the printout with the image on the monitor, as  
follows.  
Matching the Video Monitor Color  
to the Printer Color  
To match the color of the monitor image to that of the  
printout, adjust the monitor and printer colors such that  
the monitor color is the same as that of the printout.  
The printer outputs either of two kinds of video signals  
based on the printer settings.  
• EE (E to E): Signals are output to the monitor after  
being processed by the printer’s circuitry.  
• THRU (THROUGH): Signals are output to the  
monitor as is.  
6
7
Display the OUTPUT SETUP menu again.  
Adjust the monitor while comparing the printout  
with the image on the monitor.  
Menu  
When you Buttonto Adjustment  
adjustment want to  
be  
direction on  
item  
pressed the menu  
Adjustment on the video monitor  
The monitor color may not be adjusted correctly even if  
the printer color is correctly adjusted. Check the color of  
the video monitor before adjusting the printout color. In  
such a case, use the THRU signal by setting SOURCE to  
THRU on the OUTPUT SETUP menu or turning off the  
power of the printer to send out the through signal from  
the video equipment to the video monitor.  
After adjusting the color of the video monitor using  
video monitor controls, adjust the color of the printer’s  
output signal.  
MONI C-R  
Make the  
screen more  
reddish.  
g button Toward RED  
Make the  
screen  
become cyan  
G button Toward CYN  
(cyan)  
(blue).  
MONI M-G Make the  
screen more  
g button Toward GRN  
(green)  
greenish.  
Make the  
screen  
become  
magenta  
(pink).  
G button Toward MAG  
(magenta)  
Adjustment on the printer  
Note  
MONI Y-B  
Make the  
screen more  
bluish.  
g button Toward BLU  
This adjustment is performed to adjust the color of the  
printer output signal when the monitor color is  
unsatisfactory. This adjustment does not affect the  
printout itself. To adjust the color of the printout, see  
(blue)  
Make the  
screen more  
yellowish.  
G button Toward YEL  
(yellow)  
1
Display the OUTPUT SETUP menu.  
Select the desired item, then perform the adjustment.  
OUTPUT SETUP menu  
2
3
4
Select SOURCE by pressing the F or f button.  
Select EE by pressing the G or g button.  
Press the MENU button.  
The regular screen appears.  
44  
Adjusting the Color and Picture Quality  
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3
Adjust the printout color.  
Adjusting the Printout Color  
You can adjust the printout quality by adjusting the color  
intensity, printout contrast and sharpness and tone  
(GAMMA) of the printout.  
Items to be used for adjusting the color intensity  
Adjusting the color intensity, contrast  
and sharpness  
You can store up to three types of settings and manage  
these settings using the LOAD COLOR numbers 1, 2  
and 3. The color intensity, picture contrast and sharpness  
of a printout are determined by recalling one of the three  
settings according to their LOAD COLOR numbers.  
This is useful when you are using more than one item of  
video equipment, each having different characteristics,  
when you want to print images having different color  
qualities and picture contrast, or when multiple users  
access a single printer.  
Items to be used for adjusting the contrast  
Also, you can make a printout using temporarily set  
values, without clearing the stored adjustment values.  
Perform the adjustments while viewing the images  
captured in memory.  
1
Display the COLOR ADJUST menu.  
COLOR ADJUST menu  
Items to be used for adjusting the sharpness/  
interpolation  
2
Select the LOAD COLOR number of the values to  
be adjusted or to be modified by pressing the G or  
g button.  
When modifying, you can preserve the original  
page 46.)  
To adjust the color intensity (RED/GREEN/  
BLUE)  
The RED, GREEN and BLUE color component  
settings are divided into 15 steps, from –7 to +7,  
indicated by a value and graph. The center of the  
graph (0) corresponds to the standard setting.  
Menu  
When you Buttonto Adjustment  
Adjustment want to  
item  
be  
direction on  
pressed the menu  
CYN-RED  
Make the  
image  
g button  
Toward RED  
reddish.  
Make the  
image cyan.  
G button  
Toward CYN  
(cyan)  
45  
Adjusting the Color and Picture Quality  
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Once you have changed the value  
Once you have changed the value, TEMP  
(TEMPORARY) appears on the menu screen.  
TEMP indicates that the settings are temporary and  
have not yet been stored. If you turn off the power  
of the printer while TEMP is displayed, the  
adjusted values are not stored.  
Menu  
Adjustment want to  
item  
When you Buttonto Adjustment  
be  
direction on  
pressed the menu  
MAG-GRN  
Make the  
image  
g button  
Toward GRN  
(green)  
greenish.  
Make the  
image  
G button  
Toward MAG  
(magenta)  
magenta  
(pink).  
4
5
Select the SAVE COLOR number to which new  
settings are to be stored using the SAVE COLOR  
item.  
YEL-BLU  
Make the  
image  
bluish.  
g button  
Toward BLU  
(blue)  
To retain the originally set value  
Select a SAVE COLOR number which is different  
from the LOAD COLOR number selected in step 2.  
Make the  
image  
yellowish.  
G button  
Toward YEL  
(yellow)  
Press the EXEC button.  
The settings are registered in the SAVE COLOR  
number selected in step 4.  
TEMP disappears from the menu.  
To continue settings for another LOAD COLOR  
number: Repeat steps 2 to 5.  
To finish the setting: Press the MENU button.  
The regular screen appears.  
To adjust the contrast (DARK/LIGHT)  
The contrast settings are divided into 15 steps, from  
–7 to +7, indicated by a value and graph. The center  
of the graph (0) corresponds to the standard setting.  
Adjustment item  
DARK  
When you want to  
Adjust the dark area of an image.  
Adjust the light area of an image.  
LIGHT  
To copy the settings made for one LOAD  
COLOR number to another LOAD COLOR  
number  
To adjust the sharpness (SHARPNESS/  
INTERPOL.)  
1
Select the source LOAD COLOR number for which  
the settings to be copied are stored on the COLOR  
ADJUST menu.  
SHARPNESS:  
You can set the sharpness to any of 15 steps from 1  
to 15. A setting of step 8 corresponds to the  
standard sharpness (default setting).  
2
3
Select the target SAVE COLOR number to which  
data is to be copied.  
When you want to Content of settings  
Press the EXEC button.  
Make a soft outline. To the left (toward step 1)  
Settings stored for the LOAD COLOR number  
selected in step 1 are copied to the SAVE COLOR  
number selected in step 2.  
Make a normal  
outline.  
Centered (step 8)  
Make a sharp outline. To the right (toward step 15)  
To recall the LOAD COLOR number in which  
printout color settings (color intensity, contrast  
and sharpness) are stored  
Switch the desired LOAD COLOR number to green on  
the COLOR ADJUST menu. On the printer window  
display, display the desired LOAD COLOR number.  
The settings of the currently selected LOAD COLOR  
number are displayed.  
INTERPOL. (Interpolation):  
You can select either ON or OFF depending on the  
type of image.  
When you want to  
Setting  
Print out image data such as a figure  
image or a landscape.  
ON  
The printout is made according to the setting of the  
selected LOAD COLOR number as long as you do not  
modify those settings.  
Print out image data of computer graphics OFF  
or of an image with small letters.  
Note  
The effectiveness of SHARPNESS may differ  
between ON and OFF settings of INTERPOL.  
46  
Adjusting the Color and Picture Quality  
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2
Perform adjustments according to the printout  
obtained by using the V START, V WIDTH, H  
START and H WIDTH items.  
Adjusting the tone of the printout  
You can adjust the tone so that the details in the white or  
black part are clearly printed.  
Item to be used for eliminating the vertical  
line at the right side  
1
Display the PRINTER SETUP menu.  
PRINTER SETUP menu  
Item to be used for eliminating the horizontal line on  
the bottom  
2
Select GAMMA, and then the desired tone.  
The selected tone is spelled out.  
Item to be used for eliminating the vertical  
line at the left side  
When you want to  
Setting  
Make a printout of an image where  
there are a lot of white or light-  
colored areas.  
S t SOFT  
Make a printout of a normal image.  
N t NORMAL  
Make a printout of an image where  
there are a lot of black or dark-  
colored areas.  
H t HARD  
Item to be used for eliminating the horizontal line at  
the top  
When a Black Frame or Lines Show  
up on the Printouts  
When you print an image that is narrower or wider than  
the standard screen size, a black frame may be printed or  
the image may be partially cut. Or, a black line may  
show up on the printout even though it does not appear  
on the video monitor. Any portion for which there is no  
video signal is printed in black. This may occur when  
you make printouts after connecting a different video  
source or play back using different video software. In  
such a case, you can adjust the printout area by moving  
the screen either horizontally or vertically.  
When a horizontal black line is produced on  
the printout  
To eliminate a horizontal black line produced at  
the top:  
Adjust the top position of the image to be printed  
using the V START item.  
Note  
Note  
It is alright if a black line appears at the bottom  
while you adjusting the top. You can eliminate it  
using the V WIDTH item.  
This adjustment affects only the input signal. This  
adjustment does not affect the image captured in the  
memory.  
1
Display the WINDOW SETUP menu from the  
LAYOUT SETUP menu.  
Note  
When the WINDOW SETUP menu appears, the  
images stored in the memory will be cleared.  
47  
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To eliminate a horizontal black line produced at  
the bottom:  
Adjust the bottom position of the image to be  
printed using the V WIDTH item.  
3
Select SAVE, then press the EXEC button.  
The adjusted values are stored. The LAYOUT  
SETUP menu appears.  
To clear the adjusted value  
Select CANCEL in step 3, then press the EXEC  
button. The values adjusted in step 2 are cleared and  
the values are reset to the original ones.  
Note  
If you enlarge the bottom position by pressing the g  
button even though there is no video signal, the  
value of V START may be changed. This results in  
a black line appearing at the top.  
To check the adjustment result  
Capture a new image and print it to check that no black  
frame appears on the printout, that the image is not  
partially cut, and that no black line appears.  
When a vertical black line is produced on  
the printout  
To eliminate a vertical black line produced on  
the left side:  
Adjust the left position of the image to be printed  
using the H START item.  
Adjusting the Color Balance  
You should use the ink ribbon and paper that are  
contained in the same package as a pair. The color  
balance may differ depending on each pair.  
It is recommended that you adjust the color balance each  
time you load a new set of ink ribbon and paper.  
Note  
It is alright if a black line appears on the right side  
while you adjusting on the left side. You can  
eliminate it using the H WIDTH item.  
Before adjusting the color balance  
• Reset all items on the COLOR ADJUST menu to  
• Confirm that the source image is displayed. If not,  
display the source image on the video monitor by  
using the SOURCE/MEMORY button.  
To eliminate a vertical black line produced on  
the right side:  
Adjust the right position of the image to be printed  
using the H WIDTH item.  
Note  
1
Display the COLOR BALANCE menu from the  
PRINTER SETUP menu.  
If you enlarge the right side position by pressing the  
g button even though there is no video signal, the  
value of H START may be changed. This results in  
a black line appearing on the left side.  
To reset the values to defaults  
For H START, H WIDTH, V START and V  
WIDTH items, you can reset the values to defaults  
in pairs.  
To reset the values for vertical settings, position the  
cursor at either V START or V WIDTH, and then  
press the G and g buttons simultaneously.  
To reset the values for horizontal settings, position  
the cursor at either H START or H WIDTH, and  
then press the G and g buttons simultaneously.  
Select C-BALANCE, then press the g button.  
H WIDTH H START V WIDTH V START  
Defaults  
NTSC/PAL: NTSC/PAL: NTSC:472, NTSC/PAL:  
936 PAL: 556  
0
0
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The highlighted area on the COLOR BALANCE  
menu will be printed to be used for adjusting the  
color balance.  
You can move this area to any place on the video  
monitor.  
2
Decide the position of the source image to be used  
for adjusting the color balance.  
To decide the position of the source image, move  
the highlighted area by pressing the F, f, G or g  
button while holding down the DISPLAY button.  
The area that will be captured in memory.  
(This area is highlighted and is one ninth the  
size of the whole screen.)  
Move the highlighted part to the desired image  
position by pressing the F, f, G or g button while  
holding down the DISPLAY button. (The COLOR  
BALANCE menu disappears temporarily.)  
When you adjust the color balance for the first time  
after you purchase the printer, the values of BAL X,  
BAL Y and BAL STEP are set to 50, 50 and 05 at  
the factory setting.  
3
Press the CAPTURE button.  
The image captured in memory appears.  
When you have adjusted the color balance already,  
the values adjusted previously are displayed on the  
COLOR BALANCE menu.  
The currently adjusted values of BAL X, BAL Y and  
BAL STEP  
On this COLOR BALANCE menu, the default values  
(factory settings) are displayed.  
To reset the values to the factory setting  
(50/50/05)  
Select each item by pressing the F or f button, then  
press the G and g buttons at the same time. The  
currently selected item is reset to the default.  
49  
Adjusting the Color and Picture Quality  
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4
Select TEST PRINT by pressing the F or f button,  
then press the EXEC button.  
Nine identical images of the position selected in  
step 2 are printed on a sheet of paper as a test print.  
Each image has a different color balance.  
6
Display the values of BAL X and BAL Y  
corresponding to the ones of the image selected in  
step 5 by using the G or g button.  
Example: When the color balance (55 & 45) of the  
image printed on the bottom left is the best:  
Display 55 for BAL X and 45 for BAL Y by  
pressing the G or g button.  
The color balance of the printed image has been adjusted  
to the values selected in step 5.  
Indicates the color  
balance of the  
images printed in the  
left column. (From  
the top, 45 & 45,  
To readjust the color balance  
When the desired color balance cannot be obtained in  
step 5, readjust the color balance.  
You can also perform fine adjustment following the  
same operation procedures.  
Indicates the  
color balance of  
the images  
printed in the  
center column.  
(From the top,  
50 & 45, 50 & 50,  
50 & 55)  
Indicates the  
color balance of  
the images  
printed in the  
right column.  
(From the top,  
55 & 45, 55 & 50,  
55 & 55)  
45 & 50, 45 & 55)  
1
Display the values of BAL X and BAL Y of the  
image which is the most appropriate among nine  
images.  
In this case, you can perform either fine adjustment  
or a rough adjustment by changing the value of  
BAL STEP.  
Example of the actual color change in the test print  
Yellow  
greenish  
Yellowish  
Orangish  
Greenish  
Standard  
Bluish  
Reddish  
Blue  
greenish  
Red purplish  
5
Select the image which has the best color balance  
among the nine images.  
If you want to change the color balance after you  
see the printout, adjust the color balance again,  
50.  
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To perform fine adjustment  
To perform color balance adjustment within the  
current color balance range, reduce the value of  
BAL STEP.  
To perform rough adjustment  
To perform color balance adjustment beyond the  
current color balance range, increase the value of  
BAL STEP.  
If you change BAL STEP from 05 to 03, the color  
balances of the test print are changed as illustrated.  
If you change BAL STEP from 05 to 10, the color  
balances of the test print are changed as illustrated.  
2
3
Make a test print by repeating steps 2, 3 and 4 in  
Note  
The above illustration indicates the color balance  
when the balance step is changed from 05 to 03.  
However, on the actual printout, values of the color  
balance are not printed on each image. They are  
printed on the bottom of the printout.  
Select the image with the best color balance among  
the 9 images, if you can decide.  
If there is not the image with the best color balance,  
repeat steps 1 and 2 until you have obtained the best  
color balance.  
4
51  
Adjusting the Color and Picture Quality  
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FUNCTION SETUP menu, set the IMMED.CAP  
item on the FUNCTION SETUP menu to OFF.  
Making Various Settings  
3
Select the desired RM 2 FUNC item, then assign a  
function.  
Assigning Functions to the Remote  
Control Unit  
You can control the printer using the RM-91 Remote  
Control Unit (not supplied) connected to the REMOTE  
2 connector on the rear panel of the printer.  
Using the menu, you can assign the desired functions to  
the remote control unit connected to the REMOTE 2  
connector.  
In addition, the printer can be remotely controlled by a  
pulse signal input to REMOTE 2. (See page 59.)  
Also, you can control the printer using a personal  
computer.  
For detailed information on controlling the printer with  
a computer, contact with your Sony dealer.  
Function to be  
selected  
Operation  
CAPTURE  
Has the same function as the  
CAPTURE button on the printer.  
PRINT  
Has the same function as the  
PRINT button on the printer.  
a)  
C & PRINT  
Captures an image to a memory  
page where there is not a queued  
image waiting to be printed and  
print them whenever you press  
the switch. If you press the  
switch while printing is being  
performed, the selected image is  
queued, with the queued image  
being printed once printing has  
been completed.  
(CAPTURE &  
PRINT)  
1
Display the FUNCTION SETUP menu from the  
PRINTER SETUP menu.  
b)  
CYCLIC-C  
Captures images to memory  
(CYCLIC CAPTURE) pages where there are no queued  
images. It does this cyclically  
whenever you press the switch.  
The printer continues to capture  
images, replacing the one  
previously captured with a new  
one.  
b)  
CAP-STOP  
Captures images in a memory  
page whenever you press the  
switch of the remote control unit.  
Once images have been captured  
in all the memory pages, the  
printer stops capturing images  
and the message HIT ANY KEY  
appears.  
(CAPTURE STOP)  
2
Select the timing to capture the image on the  
IMMED. CAP. item  
STOP  
Stops printing after the current  
printing operation is finished  
whenever you press the switch of  
the remote control unit.  
When you want to  
Selection  
CAP/SRC  
(CAPTURE/  
SOURCE)  
When the memory image is  
displayed, the source image  
appears when you press the  
switch.  
When the source image is  
displayed, the image is captured  
in memory when you press the  
switch of the remote control unit.  
However, the memory page is not  
changed. The previously  
captured image is replaced with  
the new one.  
Capture the image just after the trigger ON  
pulse is input to the REMOTE 2  
connector.  
a)  
Capture the image a certain interval  
after the trigger pulse is input to the  
REMOTE 2 connector.  
OFF  
b)  
a) When IMMED. CAP. is set to ON, display the source  
image on the video monitor when sending the trigger  
pulse to the printer. The printer operation is set only to  
capture an image when receiving the trigger pulse.  
b) For detailed information on the timing for the REMOTE  
2 connector, see page 59.  
Notes  
• Select ON when you want to capture the image at  
a precise point in time controlled from the  
computer.  
• To assign the function to the remote control unit  
connected to the REMOTE 2 connector on the  
52  
Making Various Settings  
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Function to be  
selected  
Operation  
Adjusting the Brightness of the  
Printer Window Display (Only for  
the UP-21MD)  
When it is hard to read the contents of the printer  
window display, adjust the brightness using the menu.  
b)  
CAP/S PAGE  
When the memory image is  
(CAPTURE/SOURCE displayed, the source image  
PAGE)  
appears when you press the  
switch of the remote control unit.  
When the source image is  
displayed, the image is captured  
in memory when you press the  
switch. The memory page is also  
changed. The captured image is  
not printed.  
1
Display the SYSTEM SETUP menu from the  
PRINTER SETUP menu.  
PRINT & PAGE  
Starts to print when you press the  
switch if the image has been  
captured in the memory, and at  
the same time moves to the next  
memory page.  
If the image has not been  
captured in the memory page, the  
printer does not work correctly  
when you press the switch of the  
remote control unit.  
SRC & CAP  
(SOURCE &  
CAPTURE)  
When you press and hold down  
the switch of the remote control  
unit, the source image appears.  
When you release the switch, the  
image showing at the instant you  
release the switch is captured.  
The memory page is not  
2
Select the LCD-CNTR. item, then adjust the  
brightness of the printer window display.  
Note  
changed.  
If you select the left end of the scale, OFF is  
displayed. In this case, no messages appear in the  
printer window display when the video monitor  
returns to the regular screen.  
b)  
SRC & C PAGE  
(SOURCE &  
When you press and hold down  
the switch of the remote control  
unit, the source image appears.  
When you release the switch, the  
image showing at the instant you  
release the switch is captured.  
Then, the memory page is  
changed to the next memory  
page. The captured image is not  
printed.  
CAPTURE PAGE)  
Selecting Whether the Operation  
and Error Tones Sound  
Whenever you press a button on the front panel or sub  
panel, the operation tone sounds (one time). When an  
error occurs, the alarm tone sounds (three times). You  
can turn these tones on and off using the menu.  
a) When you use the remote control unit with this function,  
confirm that the source image is displayed on the video  
monitor. If not, press the SOURCE/MEMORY button so  
that the source image will be displayed. When multiple  
reduced images are being captured, after the last image  
is captured, the printer prints the captured image (or  
queues printing), then the printer goes to the next  
memory page.  
1
2
Display the SYSTEM SETUP menu from the  
PRINTER SETUP menu.  
b) When multiple reduced images are being captured, after  
the last image is captured, the printer goes to the next  
memory page.  
Select the BEEP item, then select whether or not the  
operation and error tones sound by pressing the G  
or g button.  
When you want to  
Sound the tones.  
Selection  
ON  
Disable the tones.  
OFF  
53  
Making Various Settings  
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Ink ribbon information  
Setting the Baud Rate  
When controlling the printer with a computer connected  
to the printer’s RS-232C connector, select the  
appropriate baud rate. For details, contact your nearest  
Sony dealer.  
Type of ink ribbon  
When the ink ribbon runs out or  
is not loaded, the message “SET  
RIBBON” appears.  
Number of printouts  
that can be made  
with the ribbon  
1
2
Display the SYSTEM SETUP menu from the  
PRINTER SETUP menu.  
Select the BAUD RATE item, then select the  
desired baud rate by pressing the G or g button.  
Baud rate (bps) Baud rate displayed on the  
menu. (The display changes  
from first two digit indication to  
four digit indication.)  
1200  
2400  
4800  
9600  
12 t 1200  
24 t 2400  
48 t 4800  
96 t 9600  
Registering a User Set  
You can store up to three settings of all the printer  
specifications set or adjusted by using the buttons or the  
menu, and store those settings as a user set. The printer  
retains these setting - even if you turn off the power.  
Thus, different operators can make printouts with  
different settings by recalling the appropriate user set.  
If the data of the recalled user set is modified, the printer  
operates according to the modified data. In such a case,  
the modified data remains effective until another user set  
is recalled on the PRINTER SETUP menu, even if you  
turn off the power.  
Displaying the Type and Remaining  
Amount of the Ink Ribbon  
You can always display the type of the ink ribbon and the  
amount remaining on the video monitor.  
Note  
After you finish all of the required settings, proceed as  
follows to register them as a user set.  
Use the ribbon remaining display as a criterion. The  
correct amount remaining may not be displayed when  
you replace the ink ribbon that has been partially used.  
Also, when you load the ink ribbon and paper supplied  
with the printer, the display is not correct.  
Note  
If the user set is changed, all images stored in memory  
will be cleared.  
1
2
Display the OUTPUT SETUP menu.  
1
Display the SYSTEM SETUP menu from the  
PRINTER SETUP menu.  
Select the RBN REMAIN item, then select whether  
or not the type of ink ribbon and the amount  
remaining are to be displayed on the monitor.  
If you want to name a user set, go to step 2.  
If you do not want to name a user set, go to step 4.  
When you want to  
Setting  
2
Select the USER NAME item, then press the g  
button.  
The USER NAME menu appears.  
Display the type of ink ribbon and the ON  
amount remaining.  
Erase the information about the ink  
ribbon.  
OFF  
54  
Making Various Settings  
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For detailed information on how to enter characters,  
You can use up to 16 characters.  
To copy the existing user set  
You can copy an existing user set to another user set  
number.  
3
Select EXIT by pressing the F, f, G or g button on  
the USER NAME menu, then press the EXEC  
button.  
The user name is stored, and the SYSTEM SETUP  
menu appears again.  
1
2
3
4
Select the source user set number from the LOAD  
USER item on the PRINTER SETUP menu.  
Press the EXEC button to execute the selected user  
set.  
4
5
Select the SAVE USER item, then select the desired  
user set number.  
Select the target user set number with SAVE USER  
on the SYSTEM SETUP menu.  
Press the EXEC button.  
Press the EXEC button.  
All data currently set and adjusted are registered in  
the user set number selected in step 4.  
When you name a user set in step 2, the user name  
is also registered at the same time.  
The set values of the source user set, selected in step  
1, are copied to the target user set number selected  
in step 3.  
The printer operates according to this registered data  
unless you recall another user set. Also, if you modify  
the settings, the modified data remains effective until  
another user set is recalled, even if you turn off the  
power.  
To make another user set  
Perform all required settings and adjustments using the  
menus, then register them with another user set number.  
To recall the user set and print  
Select the desired user set by using the LOAD USER  
item on the PRINTER SETUP menu, then press the  
EXEC button to execute the selected user set.  
The printer operates according to the recalled user set. If  
you modify the set value, the printer operates according  
to the modified data until you recall another user set.  
To retain the originally set values  
Example: Modify the settings made for user set 1. Retain  
the original settings of user set 1 and register the  
modified set values as user set 2.  
1
2
Select user set 1 from the LOAD USER item on the  
PRINTER SETUP menu.  
Press the EXEC button to execute the selected user  
set 1.  
3
4
Modify the recalled set values.  
Select 2 from the SAVE USER item on the  
SYSTEM SETUP menu.  
5
Press the EXEC button.  
The set values, modified in step 3, are registered as  
user set 2.  
55  
Making Various Settings  
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and may even develop a fault if you persist in using it.  
If condensation forms, turn off the power and leave the  
printer to stand for at least one hour.  
Miscellaneous  
• If the printing pack is subjected to wide or sudden  
changes in temperature, condensation may form on  
the ink ribbon or paper. This will cause the printer to  
malfunction. Also, if the printing pack is used in this  
state, spots are likely to appear on the printout.  
Therefore, avoid storing the printing pack in locations  
subject to wide or sudden changes of temperature.  
• To store a half-used printing pack, replace it in its  
original packing and reseal the package. If possible,  
keep the sealed printing pack in a cool, dark location.  
To subsequently use the printing pack, place it, in its  
sealed package, in a warm room for several hours.  
Doing so prevents condensation from forming when  
the printing pack is removed from its package.  
Precaution  
Safety  
• Operate the printer using the power source specified in  
• Be careful not to damage the AC power cord by  
placing or dropping heavy objects on it; it is dangerous  
to use the unit with a damaged AC power cord.  
• If you do not intend to use the unit for a long time,  
disconnect the AC power cord.  
• Unplug the AC power cord by grasping the plug, not  
the cable itself.  
• Do not disassemble the unit.  
• Do not remove the cover. There is a danger of electric  
shock from the internal parts.  
Location  
To prevent internal heat built-up, leave enough room  
around the printer for air to circulate through the vents  
on the left hand side and top of the cabinet.  
• Be careful not to spill water or other liquids on the  
unit, or to allow combustible or metallic material to  
enter the cabinet. If used with foreign matter in the  
cabinet, the unit is liable to fail, or present a risk of fire  
or electric shock.  
Ventilation holes are provided to prevent the unit from  
overheating. Be careful not to obstruct them with other  
units or by covering the unit with a cloth, etc.  
• If the unit malfunctions or if a foreign body falls into  
the cabinet, disconnect the AC power cord  
immediately and consult your Sony service facility or  
your Sony dealer.  
Before Transporting the Printer  
Before transporting the printer, use the following  
procedure to remove the supplied accessories and then  
put them back into their original packing. Transporting  
the printer with the supplied accessories still installed  
may cause malfunctions.  
1
2
Remove the ink ribbon and the paper tray.  
Secure the internal thermal head, as follows:  
1 Turn on the printer.  
2 Press the G and g cursor keys and the MENU  
Installation  
button simultaneously.  
The printer operating tone sounds for about two  
seconds. For the UP-21MD, the message  
“TRANSPORT MODE” appears on the printer  
window display, too.  
• Avoid placing the unit in a location subject to:  
– mechanical vibration  
– high humidity  
– excessive dust  
3 When the printer operation tone stops  
sounding, turn off the power of the printer.  
– direct or excessive sunlight  
– extremely high or low temperatures  
• Do not use other electronic equipment near the unit.  
The unit will not work properly in strong  
electromagnetic fields.  
The thermal head is now secured.  
To release the thermal head  
Turn on the printer again. The thermal head moves so  
that you can now install the ink ribbon again.  
• Do not place a heavy object such as a monitor on the  
printer.  
Condensation  
• If the printer is subject to wide or sudden changes in  
temperature, such as when it is moved from a cold  
room to a warm room or when it is left in a room with  
a heater that tends to produce large amounts of  
moisture, condensation may form inside the printer. In  
such cases the printer will probably not work properly,  
56  
Precaution  
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Cleaning  
Recommended Ink  
Ribbon and Paper  
Both paper and an ink ribbon are necessary for printing.  
Use the ink ribbon with the paper contained in the same  
package.  
Cleaning the cabinet  
Clean the cabinet, panel and controls with a soft dry  
cloth, or a soft cloth lightly moistened with a mild  
detergent solution.  
Notes  
UPC-21S Color Printing Pack  
Contains color ink ribbon cartridge and paper.  
Color ink ribbon: 3 rolls  
Paper: 90 × 100 mm (5 3/4 × 8 3/8 inches) size paper, 1  
package (80 sheets) × 3  
• Be sure to turn off the power of the printer before  
cleaning.  
• Do not use any type of solvent, such as alcohol or  
benzine, which may damage the finish.  
UPC-21L Color Printing Pack  
Contains color ink ribbon cartridge and paper.  
Color ink ribbon: 4 rolls  
Paper: 100 × 144 mm (5 3/4 × 8 3/8 inches) size paper,  
1 package (50 sheets) × 4  
Cleaning the thermal head  
Clean the thermal head with the thermal head cleaning  
cartridge (supplied) if the printout quality deteriorates,  
for example, when the white stripes begin to appear on  
the printout.  
It is recommended that you clean the thermal head after  
every 10 packs of paper to keep the printout quality at its  
best.  
Note  
If the paper has been exhausted, replace the ink ribbon  
together with the paper.  
1
2
Remove the paper tray and remove the paper.  
Place the cleaning sheet in the paper tray so that the  
shiny surface faces down.  
Notes  
• Be sure to use the cleaning sheet supplied with  
the UPC-21L/21S color printing pack.  
• Do not reuse the old cleaning sheet.  
3
4
Load the cleaning cartridge into the ribbon  
compartment, and then close the front panel.  
“CLEAN HEAD:PRESS[EXEC]” is displayed.  
If the ink ribbon is left in the ink ribbon  
compartment, remove the ink ribbon first, then load  
the cleaning cartridge. For detailed information on  
Press the EXEC button.  
The thermal head cleaning is started. While the  
head is being cleaned, “CLEAN HEAD:NOW  
CLEANING” is displayed.  
When cleaning has been completed, “CLEAN  
HEAD:FINISHED” is displayed.  
57  
Recommended Ink Ribbon and Paper  
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In NTSC mode: Approximately 24  
seconds  
In PAL mode: Approximately 27  
seconds  
Specifications  
Power requirements  
When using the UPC-21L:  
When PRN SPEED is set to HIGH  
on the PRINTER SETUP menu  
In NTSC mode: Approximately 25  
seconds  
100 to 120 V AC only, 50/60 Hz  
(for 100 to 120 V AC users)  
220 to 240 V AC only, 50/60 Hz  
(for 220 to 240 V AC users)  
Power consumption  
In PAL mode: Approximately 25  
seconds  
When PRN SPEED is set to  
NORMAL on the PRINTER  
SETUP menu  
In NTSC mode: Approximately 40  
seconds  
In PAL mode: Approximately 40  
seconds  
About 1.8 A max. at 25°C  
(for 100 to 120 V AC users)  
About 1.0 A max. at 25°C  
(for 220 to 240 V AC users)  
Operating temperature  
5°C to 35°C (41°F to 95°F)  
Operating humidity  
20% to 80% (no condensation allowed)  
Storage and transport temperature  
–20°C to 60°C (–4°F to 140°F)  
Storage and transport humidity  
TV system  
Selectable with the NTSC/PAL  
selector  
In NTSC mode: NTSC/EIA  
standards  
In PAL mode: PAL B.G.I. standards  
20% to 90% (no condensation allowed)  
About 212 × 125 × 395 mm (w/h/d)  
(8 3/8 × 5 × 15 5/8 inches)  
Dimensions  
Input connectors  
Mass  
About 6.5 kg (14 lb 5 oz)  
RGB SYNC (analog RGB signal)  
(only for the UP-21MD):  
BNC connector × 4  
Printing system Dye transfer sublimation printing  
Printable pixels When using the UPC-21S and printing  
the full-image:  
RGB: 0.7 Vp-p, 75 ohm terminated  
SYNC: 0.3 to 4 Vp-p, 75 ohm  
terminated, sync negative  
SYNC ON G:  
In NTSC mode: 1524 × 976 dots  
(when the H WIDTH and V WIDTH  
are set to 1016 and 488 on the  
WINDOW SETUP menu)  
In PAL mode: 1524 × 1176 dots  
(when the H WIDTH and V WIDTH  
are set to 1016 and 588 on the  
WINODW SETUP menu)  
Automatic discrimination  
S VIDEO (Separate luminance (Y) and  
chrominance (C) signals):  
4-pin mini-DIN × 1  
Y: 1 Vp-p, 75 ohm terminated, sync  
negative  
C: For NTSC/EIA standards:  
0.29 Vp-p color burst, 75 ohm  
terminated  
For PAL B.G.I. standards:  
0.3 Vp-p color burst, 75 ohm  
terminated  
When using the UPC-21L and printing  
the full-image:  
In NTSC mode:2032 × 1452 dots  
(when the H WIDTH and V WIDTH  
are set to 1016 and 488 on the  
WINDOW SETUP menu)  
In PAL mode: 2032 × 1458 dots  
(when the H WIDTH and V WIDTH  
are set to 1016 and 588 on the  
WINODW SETUP menu)  
VIDEO (NTSC composite video signal  
for NTSC/EIA standards and PAL  
composite video signal for PAL  
B.G.I. standards):  
Total gradation 256 levels each for yellow, magenta,  
and cyan  
BNC connector × 1  
1 Vp-p, 75 ohm terminated, sync  
negative  
Printing time  
When using the UPC-21S:  
When PRN SPEED is set to HIGH  
on the PRINTER SETUP menu  
In NTSC mode: Approximately 16  
seconds  
AC IN (for power input)  
Output connectors  
RGB SYNC (analog RGB signal)  
In PAL mode: Approximately 17  
seconds  
When PRN SPEED is set to  
NORMAL on the PRINTER  
SETUP menu  
(only for the UP-21MD):  
BNC connectors × 4  
RGB: 0.7 Vp-p, 75 ohm terminated  
58  
Specifications  
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SYNC: 1 Vp-p, 75 ohm terminated,  
sync negative  
S VIDEO (Separate luminance (Y) and  
chrominance (C) signals):  
4-pin mini-DIN × 1  
Optional accessories  
UPC-21L Color Printing Pack  
UPC-21S Color Printing Pack  
Medical Specifications  
Protection against electric shock:  
Class I  
Protection against harmful ingress of  
water:  
Y: 1 Vp-p, 75 ohm terminated, sync  
negative  
C: For NTSC/EIA standards: 0.29  
Vp-p color burst, 75 ohm terminated  
For PAL B.G.I. standards:  
0.3 Vp-p color burst, 75 ohm  
terminated  
Ordinary  
Degree of safety in the presence of  
flammable anesthetics or oxygen:  
Not suitable for use in the presence  
of flammable anesthetics or oxygen  
Mode of operation:  
VIDEO (NTSC composite video signal  
for NTSC/EIA standards and PAL  
composite video signal for PAL  
B.G.I. standards) BNC connector ×1  
1 Vp-p, 75 ohm terminated, sync  
negative  
Continuous  
Using the automatic printing capabilities  
(REMOTE 2)  
If you send remote control pulse signals as illustrated  
through the REMOTE 2 connector, the printer can be  
remotely controlled according to the remote control  
setting. (See page 52.)  
Controls connectors  
REMOTE 1: special mini jack ×1  
For RM-5500 Remote Control Unit  
(not supplied)  
Turn on the power of the printer and display the source  
image on the monitor screen. Send a remote control  
pulse signal at the timing shown below.  
The timing depends on the setting on item IMMED.  
CAP of the FUNCTION SETUP menu.  
REMOTE 2 (automatic printing  
connector): Stereo mini jack: × 1  
For RM-91 Remote Control Unit  
RS-232C (Computer control  
interface):  
Note  
D-SUB 25-pin connector ×1  
Output: 5-kilohm load  
Typical ± 8 V  
Input: 5-kilohm load  
High level 5 to 15 V  
The remote control pulse signal examples introduced  
here are one example of typical operation timing. The  
timing may be affected due to the memory page selected  
and print type.  
Low level –5 to –15 V  
CAPTURE timing pulse for REMOTE 2:  
Supplied accessories  
REMOTE 2 connector pin assignment:  
Color printing pack (1)  
Paper tray (1)  
AC power cord (1)  
Warranty card (1) (for the customers in  
the U.S.A. and Canada only)  
CD-ROM (for the customers in the  
Europe only)  
MIN BUSY GND  
Thermal head cleaning cartridge (1)  
Instructions For Use (1)  
GND  
BUSY  
MIN  
FL2  
FL1  
2
CN5  
5
3
59  
Specifications  
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When IMMED. CAP. is set to OFF:  
When IMMED. CAP. is set to ON:  
Captured image  
Captured image  
Remote control  
pulse signal  
Remote control  
pulse signal  
Notation  
Parameter  
MIN TYP MAX Unit Remarks  
Notation  
Parameter  
MIN TYP MAX Unit Remarks  
tRPE  
Time within  
which a remote  
control pulse  
should be cleared  
to zero.  
3
-
12  
msec -  
tRPE  
Time within  
which a remote  
control pulse  
should be cleared  
to zero.  
3
-
10  
msec -  
tRPW  
VRP  
Length of a  
remote control  
pulse  
100  
-
-
-
-
msec -  
tRPW  
VRP  
Length of a  
remote control  
pulse  
100  
-
-
-
-
msec -  
Amplitude of a  
remote control  
pulse  
5
V
This value is  
based on the  
Amplitude of a  
remote control  
pulse  
5
V
This value is  
based on the  
TTL standard.  
TTL standard.  
The above example shows that the images at the seventh  
and eighth positions are captured. However, images at  
other positions could be captured depending on the  
printer mode and printer settings.  
Note  
This mode is effective only when the source image is  
displayed on the monitor screen. If the memory image is  
displayed, the image will not be captured even if the  
pulse is sent to the printer. Be sure to display the source  
image when sending the pulse.  
Note  
When AUTO LIVE of the FUNCTION SETUP menu is  
set to OFF, the memory image is displayed on the screen  
after the image is captured in memory. In such a case,  
whenever you capture an image, press the SOURCE/  
MEMORY button so that the source image appears on  
the video monitor. Displaying the memory image does  
not allow you to capture the image with the correct  
timing.  
Design and specifications are subject to change without  
notice.  
60  
Specifications  
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Error/Warning Messages  
There are two kinds of messages: error messages and  
warning messages. This section lists these messages  
together with their possible causes and remedies. Note  
the messages and act accordingly.  
Error Messages  
If a problem occurs, the ALARM lamp lights in orange  
and an error message stating the problem appears on the  
monitor and in the printer window display.  
In the error message introduced in the following tables,  
“nn” indicates the number or symbol displayed in the  
actual message.  
Error message  
Possible causes and remedies  
On the video monitor  
SET RIBBON AND PAPER  
SET PAPER  
On the printer window display  
(only for the UP-21MD)  
SET RIBBON  
SET PAPER  
An ink ribbon and paper are not loaded.  
tLoad the ink ribbon and paper. (See pages 13 and 14.)  
SET PAPER  
Paper has been exhausted.  
tLoad the paper. (See page 14.) Also, replace the ink  
ribbon.  
The paper tray is not installed.  
tInstall the paper tray. (See page 15.)  
SET RIBBON  
RIBBON END  
SET RIBBON  
RIBBON END  
The ink ribbon is not loaded.  
tLoad the ink ribbon. (See page 13.)  
The ink ribbon has been exhausted.  
tReplace the old one with a new ink ribbon. (See  
page 13.) (The ink ribbon cannot be reused.) In this  
case, if the white paper is ejected. Discard this paper.  
The ink ribbon has torn.  
tRepair the torn ink ribbon. (See page 14.)  
REMOVE PRINTS  
REMOVE PRINTS  
The maximum number of printouts has accumulated on the  
paper tray.  
tRemove the printouts. Printing starts again.  
REMOVE PAPER TRAY  
PAPER MISMATCH  
REMOVE PAPER  
TRAY  
The paper jams around the paper tray.  
tRemove the paper tray and pull out any jammed paper.  
(See page 64.)  
PAPER MISMATCH  
The ink ribbon and paper are not compatible.  
tUse the ink ribbon and paper contained in the same  
package. (See page 57.)  
CLOSE DOOR  
CLOSE DOOR  
The front door is open.  
tClose the front door.  
CHECK RIBBON nn  
CHECK RIBBON nn  
The ink ribbon has torn.  
tRepair the torn ink ribbon. (See page 14.)  
An ink ribbon that can not be used with this printer has  
been loaded.  
tLoad the appropriate ink ribbon. (See page 57.)  
CHECK PAPER:LOAD nn  
CHECK PAPER: EJECT nn  
MECHA TROUBLE:HEAD nn  
CHECK PAPER nn  
LOAD  
Paper has jammed inside the printer.  
tRemove any jammed paper from the printer. (See  
page 64.)  
CHECK PAPER nn  
EJECT  
MECHA TROUBLE nn  
HEAD  
Some trouble occurs in the printer.  
tTurn off the printer once. Then turn on the printer again  
and try to operate the printer.  
MECHA TROUBLE: PROCESS nn MECHA TROUBLE nn  
PROCESS  
If the error message appears again, contact your Sony  
service facility or your Sony dealer to clear the error  
status.  
MECHA TROUBLE: SENSOR nn  
MECHA TROUBLE nn  
SENSOR  
61  
Error/Warning Messages  
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Warning Messages  
In case of a warning, only warning messages appear. The  
ALARM lamp does not light.  
Warning message  
Possible causes and remedies  
On the video monitor  
On the printer window display  
(only for the UP-21MD)  
HIT ANY KEY  
HIT ANY KEY  
This message appears when the remote control unit is used in  
CAP-STOP (CAPTURE STOP) mode and when the printer  
stops capturing images once images have been captured to all  
memory pages (to the last point of the last memory page).  
tPress any button. Printer operation is enabled after this.  
INPUT MISMATCH  
INPUT MISMATCH  
The TV system of the signal input from the source  
equipment (VTR, video camera and so on) is not  
compatible with the TV system of your printer.  
tCheck the signal of the TV system and input the  
correct one.  
tCheck the setting of the NTSC/PAL selector on the rear  
panel. (See page 10)  
A signal other than a video signal (such as an audio signal,  
etc.) is input.  
tInput the correct video signal.  
NO INPUT  
NO INPUT  
The printer is not receiving an input signal from  
equipment corresponding to the input selected on the  
INPUT SETUP menu.  
tCheck the input signal selected on the INPUT SETUP  
menu. (See page 15.)  
tCheck whether the video equipment is outputting a  
video signal in playback mode.  
tCheck that the connections between the signal source  
equipment and the printer are secure. (See page 10.)  
NO IMAGE  
NO IMAGE  
The image is not captured in memory.  
tCapture the image in memory then start printing. (See  
page 17.)  
PRINTING MEMORY  
HEAD IN COOLING  
PLEASE WAIT  
NOW PRINTING  
In the selected memory page, the captured image is being  
printed or queued.  
tRetry the operation once the printer finishes printing.  
PLEASE WAIT  
HEAD IN COOLING  
The thermal head has overheated.  
tLeave the printer until the head cools down and this  
message disappears. The printer starts printing  
automatically.  
62  
Error/Warning Messages  
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Symptoms  
Possible causes and remedies  
Troubleshooting  
The printer does not  
print.  
An error message appears on the  
display.  
tPerform the steps described in  
Paper that cannot be used with this  
printer has been loaded.  
tLoad the correct paper. Use only  
ink ribbons and paper for this  
printer. (See page 57.)  
If Damage is Suspected  
The following troubleshooting checks will help you  
correct the most common problems you may encounter  
with your unit. Before proceeding with these trouble  
checks, first check that the power cord is firmly  
connected. Should the problem persist after you have  
applied the remedy, unplug the unit and contact your  
Sony dealer or local authorized Sony service facility.  
The paper is not loaded correctly.  
tCheck which side of the paper is  
the printing side, then load the  
paper again. (See page 14.)  
A black line appears Any portion for which there is no signal  
Symptoms  
Possible causes and remedies  
on the printout.  
is printed in black.  
tAdjust the image area to be printed.  
(See page 47.) Then, capture a new  
image and print it.  
Nothing appears on  
the video monitor  
even if you press any  
of the operation  
buttons.  
The POWER switch of the printer is  
not set to ON.  
tSet the POWER switch of the  
printer to ON.  
The printer produces Any portion for which there is no signal  
The POWER switch of the video  
monitor is not set to ON.  
tSet the POWER switch of the  
monitor to ON.  
Connections may not be correct.  
tCheck connections and rectify, if  
necessary. (See page 11.)  
a printout with a  
black frame.  
is printed in black.  
tAdjust the image area to be printed.  
(See page 47.) Then, capture a new  
image and print it.  
The printed image is Only part of the video signal has been  
partially cut out.  
stored.  
tAdjust the image area to be printed.  
(See page 47.) Then, capture a new  
image and print it.  
No message appears An incorrect signal is input.  
on the regular screen. tSelect another input signal on the  
INPUT SETUP menu. (See  
The printout is  
blurred.  
A quickly moving image has been  
stored.  
tSet the memory mode to FIELD by  
using the MEMORY FRM/FLD  
item on the LAYOUT SETUP menu,  
then print it. (See page 24.)  
page 15.) Or, set the connected  
video equipment to playback mode,  
if it is currently set to another modes  
such as stop mode.  
No message or image  
appears on the regular  
screen.  
If an image captured in memory  
appears when the SOURCE/  
MEMORY button is pressed,  
SOURCE on the OUTPUT SETUP  
menu is set to THRU.  
The printout color is The paper is not loaded correctly.  
very pale.  
tCheck which side of the paper is the  
printing side, then load the paper  
again. (See page 14.)  
tChange the SOURCE setting to  
EE. (See page 44.)  
The ink ribbon cannot  
be loaded.  
You may be trying to load an ink  
ribbon that can not be used with this  
printer has been loaded.  
When the menu is displayed by  
pressing the MENU button, the  
DISPLAY setting of the video  
monitor is set to OFF.  
tSet the DISPLAY setting to ON  
by pressing the DISPLAY button.  
(See page 36.)  
tLoad the appropriate ink ribbon.  
(See page 57.)  
The thermal is secured.  
tTurn on the printer. The thermal  
head moves so that you can now  
install the ink ribbon. (See  
page 56.)  
No message appears  
on the printer window  
display. (Only for the  
UP-21MD)  
The contrast of the printer display  
window is not set correctly.  
tAdjust the brightness of the  
printer window display using the  
LCD. CNTR. item on the  
SYSTEM SETUP menu. (See  
page 53.)  
The blank paper is  
ejected even if you  
press the PRINT  
button and RIBBON  
END message  
The ink ribbon has been exhausted. Do  
not reuse the ejected blank paper.  
tReplace the ink ribbon. (See  
page 13.)  
The contrast of the printer display  
window is set to OFF.  
appears.  
tAdjust the brightness of the  
printer window display using the  
LCD. CNTR. item on the  
SYSTEM SETUP menu. (See  
page 53.)  
63  
Troubleshooting  
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If the Paper Jams  
Notes  
• Do not reuse the jammed paper. Discard that  
paper.  
If the paper jams after you press the PRINT button,  
remove the jammed paper following the steps below.  
• Use only paper recommended in this manual.  
1
Remove the paper tray.  
4
Re-insert the removed paper tray.  
If any printouts have been ejected onto the paper  
tray and have accumulated on the paper tray,  
remove them before removing the paper tray.  
2
Check whether any paper is jammed inside the  
printer. If you find a jammed sheet, slowly pull it  
straight out.  
3
Load the paper into the paper tray correctly.  
Set the paper securely  
under the tabs.  
64  
Troubleshooting  
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E
Messages  
Index  
A
F
Accessories  
Full-size image printout  
O
Adjusting the color and picture quality  
compensatingfortheinput signals  
43  
I
P
Paper  
Ink ribbon  
Precaution  
eliminating the black lines  
produced on printouts 47  
matching the video monitor color  
to the printer color 44  
L
B
Blur  
LOAD COLOR number  
checking blur from the memory  
image 29  
Printing  
capturing another image while  
printing 22  
confirming on the video monitor  
29  
if the color quality of the printouts  
is not satisfactory 19  
if the paper runs out during  
printing 21  
making a printout with multiple  
reduced images 28  
making a printout with white  
borders 30  
Location and function of parts and  
controls  
C
Caption  
Cleaning  
M
Memory mode  
Connections  
Memory page  
Menu  
D
making full-size image printouts  
17  
Deleting the images stored in memory  
pages  
making multiple copies of  
identical printouts 20  
making printouts with a caption  
31  
deleting all images stored in the  
memory 35  
deleting images in a certain  
memory page 36  
setting the function of the CLEAR  
button 35  
making printouts with the desired  
user set number 19  
Printing pack  
Printout quality  
Display  
erasing the screen display on the  
video monitor 36  
type and remaining amount of the  
ink ribbon 54  
65  
Index  
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compensating for the input signal  
43  
Printouts  
R
Remote control  
using the automatic printing  
capabilities 59  
Remote control unit  
S
Setting up the printer on the menu  
adjusting the brightness of the  
printer window display 53  
assigning the function to the  
remote control unit 52  
displaying the type and remaining  
amount of the ink ribbon 54  
functions that can be set on menu  
38  
selecting whether the operation  
tone and error tones sound 53  
setting the baud rate for the  
computer communication 54  
T
Thermal head  
U
User set  
W
66  
Index  
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Sony Corporation  
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