Sony Photo Printer UP DR150 User Manual

2-318-816-35(1)  
Digital Photo Printer  
Operating Instructions  
UP-DR150  
© 2004 Sony Corporation  
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Table of Contents  
Displaying the Firmware Version of the Printer ...  
3
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Introduction  
Location and Function  
of Parts and Controls  
For more details, see the reference pages numbers  
enclosed in parentheses.  
Features  
The UP-DR150 Digital Photo Printer is a dye  
sublimation thermal transfer printer providing high  
quality, high resolution (334 dpi), and high speed  
printing of computer image data on four sizes of paper  
in full color (256 gradations process and 16.7 million  
colors).  
Front panel  
Basic Application Example  
Computer: provides  
image data for printing  
and printer control  
signals  
Rear panel  
UP-DR150 Digital Photo Printer  
A ALARM indicator (30)  
Lights in red when the system is initialized, or when  
an error occurs.  
4
Features / Location and Function of Parts and Controls  
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B LCD (liquid crystal display) (19, 22, 30)  
Displays the number of pages printed, or the  
amount of ink ribbon remaining. Messages are  
displayed when an error or warning condition  
occurs.  
G Support  
Pull out the support when using the 2UPC-R155/  
R155H and 2UPC-R156/R156H Printing Pack.  
H Front panel  
Buttons to be used for menu operation are located  
C Lock lever for the front door  
under this front panel.  
Used to open the front door when loading or  
replacing the ink ribbon and paper, or cleaning.  
Key panel section  
When the front door opens  
A EXEC Button (21)  
Press this button to print the gray scale adjustment  
pattern.  
B MENU Button (22)  
Press this button to carry out menu operations.  
Pressing the MENU button changes the printer to  
the off-line mode.  
A Paper cartridge  
C Cursor Buttons (22)  
The paper roll is placed here.  
Press these buttons to select the item to be  
displayed on the LCD.  
B Ribbon base  
The ink ribbon is attached here.  
D CAL (calibration) button (21)  
Press this button to adjust the gray balance.  
C Lock lever for the ribbon base  
Pull the lever so that you can pull up the ribbon  
base.  
E PRINT STOP button (20)  
Pressing the PRINT STOP button for more than one  
second during printing results in cancelling the  
number of printings set and clearing the images  
stored in the memory. The printer stops printing  
when the page currently printing is completed and  
ejected.  
D Filter  
D Ventilation holes  
A filter for the cooling fan to prevent the thermal  
head from overheating is located.  
I - AC IN (Power Source) Connector (6)  
E Paper Output Slot  
Connect the supplied power cord here.  
Printed pages are output from the printer here.  
J !POWER switch (19)  
F Paper tray (15)  
Press this switch to turn the printer on or off.  
The printouts are ejected onto this tray. Adjust the  
length of the paper tray according to the printing  
pack to be used.  
K USB connector (7)  
Connects to a computer equipped with the USB  
interface (which conforms to USB 2.0), using a  
USB cable (not supplied).  
A margin of about 20mm drops into this tray.  
5
Location and Function of Parts and Controls  
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Preparation  
Connections  
After connecting a USB connecting cable (not supplied)  
to the printer and the computer, connect the power cord.  
For details about the printer connection, refer to the  
manuals for the computer or other peripheral devices.  
Supplied Accessories  
Make certain you have received the following  
accessories:  
Notes  
• Before connecting the printer to the computer, be sure  
to install the printer driver.  
• Follow the connection procedures described in the  
computer manual.  
a)  
Paper Tray (1)  
• Make sure that the interface cable is connected  
securely at both ends.  
• The printer drive software provided with the printer is  
not suitable for using the printer connected to a  
network.  
• Operation of the printer is not guaranteed for  
connection to a USB hub.  
b)  
Paper holders (2)  
• Before connecting the unit using a USB cable (not  
supplied), attach a supplied ferrite core to the end of  
the cable to be connected to the printer for noise  
prevention. For detailed information on how to attach  
AC power cord (1)  
Installing the Printer Driver  
Install the printer driver provided with the printer. For  
detailed instructions on how to install the printer driver,  
refer to the Readme.txt file and the install manual  
contained on the CD-ROM disc supplied.  
CD-ROM (1)  
Ferrite core (1)  
Operating Instructions (1)  
Software License Agreement (1)  
Warranty Card (1)  
Service and Customer Support  
Information (1)  
a) Before attaching the paper tray, be sure to remove the  
corrugated paper from the inside of the paper tray.  
b) The paper holders are stored in the printer. Be sure to  
remove the two paper holders from the inside of the  
printer before turning the power on.  
For details on how to remove them, see step 1 of  
Notes  
• When taking the printer out of the carton box, be  
careful not to hurt your back.  
• The packaging materials are needed when  
transporting the printer, so we suggest you keep them.  
6
Supplied Accessories / Connections  
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illustrated, to prevent it from being accidentally  
disonnected.  
USB Port Connection  
When a USB cable of about 5-mm in diameter is  
used  
UP-DR150  
Pass the USB cable under the upper cable stopper as  
illustrated below.  
to - AC IN  
connector  
AC power  
cord  
(supplied)  
to  
(USB) connector  
USB connecting cable  
(not supplied)  
When a USB cable of about 4-mm in diameter is  
used  
Pass the USB cable under the lower cable stopper as  
illustrated below.  
to wall outlet  
Computer  
Attaching a ferrite core to a USB cable  
Before connecting a USB cable (not supplied) to the  
printer, you should attach a supplied ferrite core to its  
cable for noise prevention. To conform to radiation  
standards, attach the supplied ferrite core to the USB  
cable of your device as described below.  
1
2
Release two stoppers on the ferrite core to open it.  
Slip the USB cable through the ferrite core and  
position it at the base of the USB connector to the  
printer.  
When a USB cable of less than 4-mm in  
diameter is used  
Pass the USB cable between the lower and upper cable  
stoppers as illustrated below.  
3
Close the ferrite core until you hear a click.  
Note  
When the ferrite core cannot be secure because the USB  
cable is thin, secure it using a tape.  
Securing a USB cable  
After you connect a USB cable to the printer, it is  
recommended that you secure the USB cable as  
7
Connections  
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• Hold the paper roll with both hands so that you do not  
drop it, because it is heavy. Dropping may result in an  
injury.  
Operation  
Loading the Paper Roll  
and Ink Ribbon  
This section describes how to load the paper roll and ink  
ribbon in the preparation to start printing, after  
connecting the printer as described on page 6,  
Hold the paper roll with both hands.  
Notes  
• Each printing pack contains two sets of the ink ribbon  
and paper roll combination. Use the ink ribbon and the  
paper roll in the carton as a set. Do not mix with other  
varieties of ribbon or paper roll. (See “Ink Ribbon and  
• Do not detach the black and white spools of the ink  
ribbon until you start loading the ink ribbon.  
• A built-in IC chip is located around one side of the  
black spool. Be careful not to remove the IC seal,  
hurt it, or give it a shock. If you do, you may not be  
able to use the ink ribbon any more.  
• One set of the ink ribbon and paper roll allows you to  
print the following number of sheets.  
Print  
pack  
2UPC-  
R153/  
R153H  
2UPC-  
R154/  
R154H  
2UPC-  
R155/  
R155H  
2UPC-  
R156/  
R156H  
White spool  
Printing 610 (sheets) 550 (sheets) 335 (sheets) 295  
capacity  
(sheets)  
Print  
size  
89×127 mm 102×152  
mm  
127×178  
mm  
152×204  
mm  
3.5×5  
inches  
4×6 inches 5×7 inches 6×8  
inches  
Black spool  
• Do not replace the printing pack if it has only been  
partially used. The number of printouts that can be  
printed may not be guaranteed if you replace the ink  
ribbon and paper before they have run out.  
IC seal into which the IC  
chip is built  
• Place the paper roll vertically. If you place the paper  
roll horizontally, the paper may roll around and fall.  
This may cause an injury.  
Attaching the Paper Holders to the  
Paper Roll  
A pink paper holder and a blue paper holder are supplied  
with the printer. Attach them to the new paper roll, and  
then load the paper roll.  
When you use the printer for the first time, start the  
operation from step 1 to remove paper holders which  
were placed in the printer at the factory.  
If you have already removed the paper holders, start the  
operation from step 4.  
8
Loading the Paper Roll and Ink Ribbon  
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1
Pull the lock lever for the front door toward you to  
open the front door  
There are two kinds of paper. One is paper with  
127-mm (5-inch) width and the other is paper with  
152-mm (6-inch) width.  
The blue paper holder has been pre-adjusted for  
paper with a 152-mm (6-inch) width.  
Paper with 127-mm (5-inch) width: 2UPC-  
R153/R153H and 2UPC-R155/R155H  
Printing Pack  
Shorten the length of the blue paper holder.  
2
Pull the lock lever for the ribbon base located on the  
front of the ribbon base and pull up the ribbon base.  
3
Pull the paper cartridge of the printer toward you.  
Take out the packages in which the paper holders  
are stored inside the printer.  
Then, close the front door in the reverse operation.  
4
Adjust the length of the blue paper holder.  
9
Loading the Paper Roll and Ink Ribbon  
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To shorten the length of the blue paper  
holder for the left side of the roll  
Paper with 152-mm (6-inch) width: 2UPC-  
R154/R154H and 2UPC-R156/R156H  
Printing Pack  
Extend the length of the blue paper holder.  
Pinch the two  
buttons inward.  
Confirm that the arrow  
on the shaft of the blue  
paper holder is aligned  
with the arrow for  
R154/R156 on the  
label  
And then, push  
this round part  
downward.  
Extend the length of the blue paper holder  
following the reverse of the operation used for  
shortening its lengthl.  
v
Turn this round part fully  
counterclockwise.  
5
Insert the blue paper holder inside the paper roll as  
illustrated.  
Insert this blue paper holder  
into the side to which the  
blue tape is attached.  
To remove the blue tape from  
the cut on the tape, tear and  
pull the blue tape after  
attaching the paper holders.  
A part of the tape remains  
inside the case of the paper  
roll.  
v
Push this round part  
upward.  
6
Place the paper upside down and attach the pink  
paper holder as illustrated.  
Confirm that the arrow  
on the shaft of the blue  
paper holder is aligned  
with the arrow for  
R153/R155 on the  
label  
10  
Loading the Paper Roll and Ink Ribbon  
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To confirm that the blue paper holder and the  
pink paper holder are securely attached  
Note  
Hold the paper roll with both hands, because it is  
heavy.  
Paper with 152-mm (6-inch) width: 2UPC-R154/  
R154H and 2UPC-R156/R156H Printing Pack  
Insert this pink paper holder  
into the side to which the  
pink tape is attached.  
The concave portion on the  
circumference of the blue  
paper holder should be  
aligned with the one on the  
pink paper holder.  
To remove the pink tape  
from the cut on the tape,  
tear and pull the pink tape  
after attaching the paper  
holders. A part of the tape  
remains inside the case of  
the paper roll.  
Paper with 127-mm (5-inch) width: 2UPC-R153/  
R153H and 2UPC-R155/R155H Printing Pack  
The concave portion on the  
circumference of the blue  
paper holder should be  
aligned with the one on the  
pink paper holder.  
Push the knob of the  
pink paper holder down  
and turn it clockwise  
until it stops. After the  
pink paper holder is  
securely connected to  
the blue paper holder  
already attached, this  
knob will flow up and  
down.  
Loading the Paper Roll and Ink  
Ribbon  
When you use the printer for the first time, load the  
paper roll and ink ribbon.  
Before loading the paper roll in the printer, be sure to  
attach the blue and pink paper holders to the left and  
right side of the paper roll.  
Now the paper roll is ready to be loaded into the  
paper cartridge of the printer.  
For detailed information on how to attach the paper  
For detailed information on how to remove the paper  
Before loading the paper roll and ink ribbon  
Confirm that the printer is powered on. If not, turn the  
printer power on.  
Otherwise, the automatic paper feeding may not be done  
correctly after loading of the paper roll and ink ribbon is  
completed.  
Also, after you have used up one paper roll, clean the  
thermal head and rollers before loading a new paper roll  
and ink ribbon.  
For detailed information on cleaning, see “Before you  
11  
Loading the Paper Roll and Ink Ribbon  
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1
Pull the lock lever for the front door toward you to  
open the front cover, and then pull the top cover.  
Note  
If you use the 2UPC-R154/R154H or 2UPC-R156/  
R156H Printing Pack with the 152-mm (6-inch) paper  
width after using the 2UPC-R153/R153H or 2UPC-  
R155/R155H Printing Pack with the 127-mm (5-inch)  
paper width, picture quality may deteriorate.  
To load the paper roll and ink ribbon  
Notes  
• Be careful that your fingers or clothing are not pinched  
or caught by the front door or the protuberance on the  
front door.  
• When ejected printouts are left on the paper tray,  
remove them before opening the front door so that  
they are not scratched or folded.  
• Since the thermal head is still very hot just after  
printing is finished, be careful not to touch the thermal  
head when loading the paper and ink ribbon and be  
careful not to damage the thermal head.  
2
Pull the lock lever for the ribbon base located on the  
front of the ribbon base and pull up the ribbon base.  
3
Pull the paper cartridge of the printer toward you.  
Thermal head  
12  
Loading the Paper Roll and Ink Ribbon  
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4
Place the paper roll in the paper cartridge.  
6
While holding both ends of the paper roll, insert the  
paper roll into the paper cartridge. Feed in the paper  
with your hand until the marking hole becomes  
blue.  
Note  
Turn the paper roll while pushing it with both hands  
so that the paper roll does not loosen.  
Marking hole  
Thermal head  
Caution  
Turn the paper roll until the marking hole  
becomes blue, while pushing it with both  
hands so that the paper roll does not  
loosen.  
• Since the thermal head is still very hot just after  
printing is finished, be careful not to touch the  
thermal head when placing the paper roll in the  
paper holder. Touching the thermal head may  
burn you.  
Notes  
• Do not place the paper roll on any part of the  
printer other than the paper cartridge. Doing so  
may damage the printer. Especially do not place  
it on the thermal head.  
• Be sure to remove all of the pieces of tape  
attached to the paper roll. A seal remaining inside  
the printer may cause problems.  
• Do not touch the printing surface of the paper roll  
in the paper holder after loading it. Sweat or dirt  
from your hands, or folded paper may have an  
influence on the quality of the printout.  
7
Push the paper cartridge back in as it was.  
5
Remove the tape attached at the center of the paper  
roll.  
13  
Loading the Paper Roll and Ink Ribbon  
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8
Pull the ribbon base down.  
Note  
When attaching the white spool, check that the ink  
ribbon does not loosen or is not wrinkled. If the ink  
ribbon is wrinkled, smooth it.  
Insert the left side of the white spool first,  
then the right side and push it until it clicks.  
9
Hold both spools and push the black spool into the  
black spool holders.  
11 Close the front door by pushing it in the center part  
of the front door.  
Note  
• Close the front door after confirming that the  
ribbon base is pulled down.  
• If you close the front door by pushing it on one  
side, the front door may not be completely  
locked.  
Insert the left side of the black spool first,  
then the right side and push it until it clicks.  
Caution  
Since the thermal head is still very hot just after  
printing is finished, be careful not to touch the  
thermal head when loading the ink ribbon.  
10 Detach the white spool from the black spool. Pull it  
upward while winding it off so that the ribbon will  
not loosen. And then push it into the white spool  
holders.  
The printer feeds a certain amount of paper and is  
then ready to print.  
Notes on storage  
• Avoid placing the printer where it will be subject to:  
high temperatures,  
14  
Loading the Paper Roll and Ink Ribbon  
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high humidity or dust,  
direct sunlight.  
• After opening the bag, use the ribbon and the paper as  
soon as possible.  
• When storing after partial use, put the ribbon and the  
paper back in their respective bags.  
About 30 sheets of printouts can be left on this paper  
tray. However, the number of printouts which can be  
accumulated on the paper tray changes according to the  
environment condition where the printer is used or the  
printed image. Remove the printed sheets accumulated  
on the paper tray as soon as possible.  
Note  
Attaching the Paper Tray  
When the 2UPC-R155/R155H or 2UPC-R156/R156H  
printing pack is used, paper jamming may occur if you  
use the paper tray as illustrated above.  
Attach the supplied paper tray as illustrated.  
Scrap stoppers  
When using the 2UPC-R155/R155H  
Printing Pack  
Note  
When printing, a margin is left between printouts. The  
excess portions of margins are cut and dropped into the  
scrap receptacle part of the paper tray. Scrap stoppers are  
attached to the tray so that these excess margins are  
dropped into the proper part of the paper tray. Be careful  
not to bend these scrap stoppers. Doing so may result in  
the paper scraps missing the receptacle and being  
ejected onto the tray together with the printouts. As a  
result, the printouts may be damaged.  
Pull the support out, and raise the  
stopper.  
About 20 sheets of printouts can be left on this paper  
tray. However, the number of printouts which can be  
accumulated on the paper tray changes according to the  
environment condition where the printer is used or the  
printed image. Remove the printed sheets accumulated  
on the paper tray as soon as possible.  
You have to adjust the length of the paper tray according  
to the printing pack to be used.  
When using the 2UPC-R153/R153H or  
2UPC-R154/R154H Printing Pack  
15  
Loading the Paper Roll and Ink Ribbon  
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adhesive tape on the end of the lower ribbon of the  
black spool.  
When using the 2UPC-R156/R156H  
Printing Pack  
Attach one edge of adhesive  
tape over the entire end of the  
ribbon and attach the other  
edge of the adhesive tape on  
the end of the lower ribbon.  
Wind the spool  
to feed the  
ribbon out.  
Pull out the support and lay the  
stopper down.  
About 20 sheets of printouts can be left on this paper  
tray. However, the number of printouts which can be  
accumulated on the paper tray changes according to the  
environment condition where the printer is used or the  
printed image. Remove the printed sheets accumulated  
on the paper tray as soon as possible.  
2
Remove the lower black spool and remove any  
slack from the ribbon. Then, attach the ink ribbon  
again.  
To remove the paper tray  
Remove the spool  
and attach it again  
after removing the  
slack from the  
ribbon.  
Hold both sides of the paper tray with both hands, and  
remove the paper tray toward you while pushing it  
downward.  
If the Ink Ribbon Breaks during Use  
The remaining ribbon can be used after repairing it with  
adhesive tape.  
1
Pull out the upper ribbon of the white spool, attach  
one edge of a strip of adhesive tape over the entire  
end of the ribbon, then attach the other edge of the  
3
4
5
Lift the ribbon base up and pull the paper cartridge  
of the printer toward you.  
Turn the paper holder toward the inside of the  
printer until the marking hole turns red.  
While holding both ends of the paper roll, turn the  
paper roll toward you until the marking hole turns  
blue.  
6
Push the paper cartridge back in as it was, and lower  
the ribbon base. Then, close the front door by  
pushing it in the center.  
The printer feeds a certain amount of paper and is  
ready to print.  
16  
Loading the Paper Roll and Ink Ribbon  
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Depending on the position of the break in the tape,  
the ribbon for one sheet of printed paper may be  
lost.  
Do not re-use the removed ink ribbon.  
4
Push the white spool to the left and pull it toward  
you to remove the white spool of the ink ribbon.  
Engage both white and black spools of the ink  
ribbon.  
Note  
If you turn the paper roll too far, too much paper  
will be fed. This may cause the paper jamming.  
Stop turning the paper roll right after the marking  
hole turns blue.  
Removing the Ink Ribbon and  
Paper  
When the error message “PAPER END” or “RIBBON  
END” appears on the LCD, the paper or ink ribbon  
corresponding to the designated number of sheets has  
been used up.  
Proceed as follows to remove the ink ribbon and paper  
roll, and then load a new ink ribbon and paper roll.  
1
Remove the scraps of paper ejected and  
accumulated in the paper tray.  
5
Remove the paper.  
1 Pull the ribbon base up.  
Note  
If scraps of paper have accumulated in the paper  
tray, the front door may not open completely.  
Discard the scraps of paper ejected each time you  
replace the ink ribbon and paper roll with new ones.  
2 Pull the paper holder of the printer toward you.  
3 Turn both sides of the paper toward the inside  
to wind the remaining paper.  
2
3
Open the front door.  
Caution  
Since the thermal head is still very hot just after  
printing is finished, be careful not to touch the  
thermal head when removing the ink ribbon and the  
paper roll from the paper cartridge.  
Push the right black spool to the left and pull it  
toward you to remove the black spool of the ink  
ribbon.  
17  
Loading the Paper Roll and Ink Ribbon  
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4 Remove the paper roll.  
4
Turn both ends of the paper toward the inside to  
wind the remaining paper and attach a piece of tape  
to prevent the paper from loosening.  
5
6
Load the replacement paper roll.  
Pull the ribbon base down. Remove the ink ribbon  
and attach the ink ribbon that is paired with the  
paper roll loaded in step 5.  
7
Close the front door.  
A certain amount of paper is automatically ejected  
so that the paper where sweat or dirt from your  
hands may have accumulated will be cut off.  
Be sure to retain the removed paper roll and ink  
ribbon as a pair.  
5 Remove the pink paper holder from the paper.  
Note  
If you change ink ribbon and paper roll which have been  
partially used, paper equal to several sheets are wasted  
and you may not be able to print the number of sheets  
specified.  
For detailed information on the number of sheets that  
can be printed, see “Printing capacity” on page 29.  
6 Remove the blue paper holder.  
Reuse the paper holders removed. Do not  
discard them.  
If you have to replace a partially used  
printing pack  
Do not replace the printing pack if it has only been  
partially used. Return the paper roll and ink ribbon set to  
their original packaging after they have been fully  
consumed.  
If you have to replace a partially used ink ribbon and  
paper roll, proceed as follows to replace the partially  
used ink ribbon and paper with new ones.  
Note  
If you change a partially used ink ribbon and paper, the  
remaining amount of ink ribbon displayed may not be  
correct.  
1
2
3
Open the front door.  
Pull the ribbon base up.  
Pull the paper cartridge toward you, and remove the  
paper.  
18  
Loading the Paper Roll and Ink Ribbon  
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Identification of the printing pack currently  
being used on the LCD  
Printing from the  
Computer  
Before starting to print  
• Confirm that the printer and computer are connected  
• Confirm that the paper roll and the ink ribbon are  
correctly installed (page 11).  
• Confirm that the paper tray is adjusted to suite the  
paper to be used (page 10).  
• Confirm that compatible ink ribbon and printing paper  
are installed (page 29).  
Display on the LCD  
Printing pack  
R153  
R154  
R155  
R156  
2UPC-R153/R153H  
2UPC-R154/R154H  
2UPC-R155/R155H  
2UPC-R156/R156H  
Notes  
• Don’t turn the printer on again within 5 seconds  
after turning it off.  
• Do not turn the computer off and on again while  
it is accessing a hard or another disk.  
Note  
2
Send the image data from the computer to be  
printed.  
The printer starts printing.  
For details, refer to the instructions for the printer  
driver included on the CD-ROM disc supplied.  
Do not look into the paper output slot during printing.  
The sharp edge of the printout may poke your eye or  
face. This may cause loss of sight. Also, do not insert a  
foreign object in the paper output slot. The cutter may be  
damaged or broken and a piece of the cutter can cut you.  
1 While the printer is receiving the image data,  
Printing  
the following message should appear.  
1
LCD  
2 The printer starts printing the transferred image  
data as soon as the print command is sent from  
the computer.  
The following message should appear.  
Number of pages to be printed  
The color indication changes as the color printing  
procedes:  
StarttYELLOWtMAGENTAtCYANtLAMIt  
Finsih.  
1
Turn on the printer and computer.  
After a few seconds, the following message should  
appear on the LCD. While READY is being  
displayed on the LCD, the printer is ready to print.  
3 After printing is finished, the printed paper is  
ejected from the output slot.  
The printing time depends on the image size,  
ink ribbon and the paper.  
Printing pack currently used  
Displays the remaining amount of  
paper or ink ribbon, whichever is less.  
19  
Printing from the Computer  
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Once printing has been completed, READY  
appears on the LCD again.  
Menu Operations  
You can adjust or confirm the following items using the  
menu.  
• Adjustment of the gray balance  
• Display of the total quantity of pages printed  
• Display of the firmware version of the printer  
Note  
Do not leave more than 30 sheets of printouts on the  
paper tray when using the 2UPC-R153/R153H or  
2UPC-R154/R154H Printing Pack. Do not leave more  
than 20 sheets of printouts on the paper tray when using  
the 2UPC-R155/R155H or 2UPC-R156/R156H Printing  
Pack. However, the number of printouts which can be  
accumulated on the paper tray changes according to the  
environment condition where the printer is used or the  
printed image. Remove the printed sheets accumulated  
on the paper tray as soon as possible.  
Preparation for Menu Operation  
The MENU button allows you to carry out menu  
operations. Buttons to be used for menu operation,  
including the MENU button, are located under the front  
panel. Usually these buttons are hidden under the front  
panel. To use them, you have to remove the front panel.  
1
Remove the lower part of the front panel and pull it  
upward to remove the front panel completely.  
Adjust the length of the paper tray according to the  
Printing Pack to be used.  
To stop printing midway  
Press and hold the PRINT STOP button for more than  
one second. The page currently being printed is  
completed and ejected. After the printout is ejected, the  
information display returns to READY. The image data  
stored in the memory and the number of printings set in  
the queue are cancelled.  
The key panel section appears.  
Memory capacity  
Image data transferred from the computer is stored in the  
memory of the printer. Data for one more image can be  
stored in addition to that of the one being printed.  
If the printer does not print  
When an error message is displayed on the LCD, you  
cannot operate the printer. Take remedies according to  
the advice given in “List of Messages” on page 30.  
Notes on storing your printouts  
• Avoid exposure to direct sunlight, or conditions of  
high temperature and high humidity, which could  
cause the colors to fade.  
• Avoid applying tape to a printout, and avoid contact  
with plastic objects such as erasers and desk mats.  
• Do not allow alcohol or other volatile organic solvents  
to come into contact with the printouts.  
2
Carry out the operation using these buttons  
including the MENU button.  
20  
Menu Operations  
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To close the front panel  
Note  
Catch the two protuberance located on the upper part of  
the front panel in the groove of the printer and fix the  
lower parts of the front panel with the magnets.  
The gray balance of images cannot be adjusted during  
printing.  
2,7,8,9,10  
3
1,6,11  
Note  
Be sure to attach the front panel correctly. If not, dust  
may accumulate on the printout. This may have an  
influence on the picture quality of the printouts.  
1
2
Press the CAL button.  
The printer is switched to off-line.  
Press the F and f buttons to select GRAY PATCH  
PRINT.  
Adjusting the Gray Balance  
Use the ink ribbon with the paper that is supplied as a set  
in the same package. The gray balance of the printer is  
set to No. 0, which is designated as the achromatic color,  
as the factory setting. If you want to change the gray  
balance, proceed as follows. This setting is retained even  
when the printer is turned off.  
Press F and f to display GRAY PATCH PRINT.  
There may be differences among packages where the ink  
ribbon and paper rolls are contained as a set due to  
handling during transportation and storage.  
3
Press the EXEC button.  
The printer returns to the on-line mode and starts  
printing.  
When using the 2UPC-R153/R153H or 2UPC-  
R154/R154H, gray adjustment patterns Group A  
and Group B are printed on two sheets separately.  
When using the 2UPC-R155/R155H or 2UPC-  
R156/R156H, gray patterns Group A and Group B  
are printed on one sheet.  
4
5
6
Look at the printout of Group A to determine the  
best gray balance from this group.  
Next, look at the printout of Group B to determine  
the best gray balance from this group, too.  
Press the CAL button.  
The printer is switched to off-line.  
21  
Menu Operations  
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7
8
Press the F and f buttons to select GRAY ADJUST  
Displaying the Quantity of Pages  
Printed  
The total number of printings done since turning on the  
printer can be displayed. If no printings have been done  
since the printer was turned on, “0” is displayed on the  
information display. Also, the total number of printings  
made so far since you started to use the printer can be  
displayed.  
[A].  
The printer enters the gray balance adjustment  
mode.  
Press F and f to display GRAY  
ADJUST [A].  
2
Press the G and g buttons to display the pattern  
number determined in step 4.  
For example, select 18 if you determined that  
pattern No. 18 in the sample provides the best color  
tone of the gray balance.  
1,3  
Press G and g to display 18.  
9
Press the F and f buttons to select GRAY ADJUST  
[B].  
The printer enters the adjustment mode of the color  
tone of the gray balance.  
1
2
Press the MENU button.  
The printer is switched to off-line.  
Press the F and f buttons to select the item you  
want to be displayed.  
Press F and f to display GRAY  
ADJUST [B].  
To display the total number of printings  
since turning on the printer:  
Select “CURRENT PRINTS.”  
Press F and f to display CURRENT PRINTS.  
10 Press the G and g buttons to display the pattern  
number determined in step 5.  
For example, select 39 if you determined that  
pattern No. 39 in the sample provides the best gray  
balance.  
Total number of printings since turning on the printer  
Press G and g to display 39.  
11 Press the CAL button.  
The printer returns to the on-line mode.  
22  
Menu Operations  
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To display the total number of printings  
made so far since you started to use the  
printer:  
3
Press the MENU button after confirming.  
The printer returns to the on-line mode, and the  
ONLINE indicator lights.  
Select “TOTAL PRINTS”.  
Adjusting the Position of the  
Printout Image  
Press F and f to display TOTAL PRINTS.  
You can adjust the position of the printout image as  
shown in the illustration in step 3, below, for the 2UPC-  
R153/R153H and the 2UPC-R155/R155H. Adjust the  
image position, as required, or when the blank portion  
appears on the edge of the printout.  
Total number of printings since turning on the printer  
3
Press the MENU button after confirming.  
The printer returns to the on-line mode, and the  
ONLINE indicator lights.  
1,4  
2
3
Displaying the Firmware Version of  
the Printer  
The version of the firmware of the printer can be  
displayed.  
2
1,3  
1
2
Press the MENU button.  
The printer is switched to the off-line mode.  
Press the F and f buttons to display PRINT  
OFFSET.  
Press F and f until PRINT OFFSET appears.  
The offset amount for the current position  
1
2
Press the MENU button.  
The printer is switched to off-line.  
Press the F and f buttons to display VERSION.  
3
Press the G and g buttons to shift the printout image  
to the desired position, while looking at the  
printout.  
Press F and f to display VERSION.  
L1: Moves to the left by 0.6 mm from the default  
position.  
L2: Moves to the left by 1.2 mm from the default  
position.  
R1: Moves to the right by 0.6 mm from the default  
position.  
Version of the firmware of the printer  
23  
Menu Operations  
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R2: Moves to the right by 1.2 mm from the default  
position.  
L2, L1  
R1, R2  
L2, L1  
R1, R2  
For the 2UPC-R153/  
R153H  
For the 2UPC-R155/  
R155H  
To return to the default position  
Display 0.  
4
Press the MENU button after completing the  
adjustment.  
The printer returns to the on-line mode.  
Access the following site to get the latest information on  
the printer.  
24  
Menu Operations  
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Note  
Miscellaneous  
If you obstruct ventilation holes, the unit may not offer  
full performance.  
On condensation  
Precautions  
• If the printer is subjected to wide and sudden changes  
in temperature, such as when it is moved from a cold  
room to a warm room or when it is left in a room with  
a heater that tends to produce quantities of moisture,  
condensation may form inside the printer. In such  
cases the printer will probably not work properly, and  
may even develop a fault if you persist in using it. If  
moisture condensation forms, turn off the power and  
leave the printer standing for at least one hour.  
• If the printing pack is subjected to wide and sudden  
changes in temperature, condensation may form on  
the ink ribbon or paper inside. This will cause the  
printer to malfunction. Also if the printing pack is  
used in this state, spots are likely to appear on the  
printout.  
Safety  
• Operate the printer using the power source specified in  
• Be careful not to damage the power cable by placing  
or dropping heavy objects on it; it is dangerous to use  
the unit with a damaged power cable.  
• If you do not intend to use the unit for a long time,  
disconnect the power cable.  
• Unplug the power cable by grasping the plug, not the  
cable itself.  
• Do not disassemble the unit. There is a danger of  
electric shock from the internal parts.  
• To store a half-used printing pack, replace it in its  
original packing and reseal the package. If possible,  
keep the sealed printing pack in a cool, dark location.  
To subsequently use the printing pack, place it, in its  
sealed package, in a warm room for several hours.  
Doing so prevents condensation from forming when  
the printing pack is removed from its package.  
• Be careful not to spill water or other liquids on the  
unit, or to allow combustible or metallic material to  
enter the cabinet. If used with foreign matter in the  
cabinet, the unit is liable to fail, or present a risk of fire  
or electric shock.  
• If the unit malfunctions or if a foreign body falls into  
the cabinet, disconnect the power immediately and  
consult your Sony service facility or your Sony dealer.  
On Transporting the Printer  
Installation  
• Avoid placing the unit in a location subject to:  
– mechanical vibration  
– high humidity  
– excessive dust  
Do not transport the printer with the supplied  
accessories, ink ribbon and paper roll attached. Doing so  
may cause a malfunction. It is recommended that you  
store the ink ribbon and paper roll in the package they  
came in after you remove them.  
– direct or excessive sunlight  
– extremely high or low temperatures  
Ventilation holes are provided to prevent the unit from  
overheating. Be careful not to obstruct them with other  
objects or by covering the unit with a cloth etc.  
Cleaning  
Note  
Be sure to turn off the power of the printer before  
cleaning it.  
Ventilation holes  
When the cabinet becomes dirty  
Clean the cabinet, panel and controls with a soft dry  
cloth, or a soft cloth lightly moistened with a mild  
detergent solution.  
Do not use any type of solvent, such as alcohol or  
benzine or chemical cloth, which may damage the  
finish.  
25  
Precautions  
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To clean the platen roller, pinch roller, and  
cleaning roller used for removing dust  
accumulated on the paper:  
Clean the rollers gently with a soft cloth moistened with  
alcohol.  
Before you replace a paper roll with a new  
one  
Before loading a new paper roll after you have used up  
one paper roll, perform the following cleaning  
operation.  
Platen roller  
Note  
Cleaning roller to remove  
dust accumulated on the  
paper  
Since the thermal head is still very hot just after printing  
is finished, be careful not to touch the thermal head  
when cleaning. Touching the thermal head may burn  
you.  
To clean the thermal head:  
Clean the thermal head heating elements, ribbon guide,  
and the cleaning roller for the ink ribbon gently with a  
soft cloth.  
Thermal head heating elements  
Cleaning roller for the ink ribbon  
Pinch roller  
Clean the rollers gently with a soft cloth moistened  
with alcohol while turning the roller.  
Ribbon guide  
To clean the paper feed roller:  
Clean the roller gently with a soft cloth moistened with  
alcohol while turning the pinch roller.  
Clean area around the thermal head gently with a soft  
cloth moistened with alcohol.  
Paper feed roller  
Note  
If you intend to use the printer just after you have  
cleaned it, be sure to use it only after it has dried  
completely.  
26  
Precautions  
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4
After the filter has been dried completely, reset the  
filter on the front panel as it was.  
Note  
The surface of the rubber roller is soft and easily  
scratched. When cleaning it, be careful not to scratch  
and not to push on the surface of the rubber roller  
strongly. Doing so may cause the picture quality of the  
printouts to deteriorate.  
When the following symptoms appear  
When the message “HEAD IN COOLING”  
begins to appear on the information display  
frequently:  
Ventilation holes are provided on the front and rear of  
the printer. Clean the filter on the front panel of the  
printer. If the filter is dirty, the time required for cooling  
the thermal head is lengthened and this causes the  
printing time to become longer.  
5
Close the front door by pushing it in the center part  
of the front door.  
1
Pull the lock lever for the front door toward you to  
open the front cover.  
Note  
If you close the front door by pushing it on one side, the  
front door may not be completely locked.  
If white stripes or scratches appear on the  
printout:  
2
3
Remove the filter.  
When you make printouts using the 2UPC-R153/  
R153H/R155/R155H Printing Pack, after you have used  
several rolls of the 2UPC-R154/R154H/R156/R156H  
Printing Pack, the printout quality may deteriorate. For  
example, white stripes or scratches may appear on the  
printout.  
Wash the filter with water to remove the dust.  
Note  
Do not rub the netting of the filter roughly.  
27  
Precautions  
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In such a case, clean the thermal head gently with a soft  
cloth moistened with alcohol.  
Problem  
Position of the thermal head  
Dark portions soak  
Move the position by one notch toward  
into the light portions the T side.  
of the printout.  
Clean both ends of the thermal head gently  
with a soft cloth moistened with alcohol.  
To adjust the position of the thermal head  
Thermal head adjustment mechanism plates are  
provided at both ends of the thermal head.  
When you adjust the position of the thermal head, adjust  
both ends to the same position.  
1
2
Insert the head of the screws driver into the groove  
on the adjustment screw.  
Turn the adjustment screw toward the T side or S  
side by one notch according to the severity of the  
problem until the protuberance locates at the proper  
position and you hear a click.  
Right side  
Caution  
Since the thermal head is still very hot just after printing  
is finished, be careful when cleaning it.  
If you use the printer in a high or low  
temperature  
You should be very careful when you use the printer in  
cold or hot places.  
Protuberance  
The operating temperature range at which the  
performance of the printer is guaranteed is between 5°C  
and 35°C.  
You may need to adjust the position of the thermal head  
in order to accommodate the printer to the environment  
in which you use it.  
3
Perform the same adjustment for the other side of  
the thermal head repeating steps 1 and 2.  
Left side  
When you make a lot of printouts of images  
containing very dark portions in a high  
temperature environment approaching 35°C  
Adjust the position of the thermal head if the following  
problems occur:  
Problem  
Position of the thermal head  
The printout has  
shrunk.  
Move the position by one notch toward  
the T side.  
Protuberance  
Whitish spots occur on Move the position by one notch toward  
the dark portions of  
the S side.  
the printout.  
When you use the printer in a low temperature  
environment approaching 5°C  
Adjust the position of the thermal head if the following  
problems occur:  
Problem  
Position of the thermal head  
The printout has  
shrunk.  
Move the position by one notch toward  
the T side.  
28  
Precautions  
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Ink Ribbon and Paper  
Specifications  
Each printing pack contains two sets of the ink ribbon  
and paper roll combination.  
Power requirements  
100 to 240 V AC, 50/60 Hz  
5 to 2.5 A max. (while printing)  
Be sure to use the ink ribbon and the paper roll in the  
carton as a set.  
Input current  
Operating temperature range  
5 to 35°C  
Operating humidity range  
20 to 80%  
2UPC-R153 series Self-Laminating Color  
Printing Pack  
Contains color ink ribbon and paper.  
Ink ribbon for printing: 2 rolls  
L-size print paper: 2 rolls  
External dimensions  
Approx. 280 × 356 × 463 mm (WHD)  
1
1
1
(11 / ×14 / ×18 / inches)  
8
8
8
(including the maximum projecting  
parts)  
2UPC-R154 series Self-Laminating Color  
Printing Pack  
Contains color ink ribbon and paper.  
Ink ribbon for printing: 2 rolls  
King-size print paper: 2 rolls  
Approx. 280 × 356 × 451 mm (WHD)  
1
1
7
(11 / ×14 / ×17 / inches)  
8
8
8
(excluding the maximum projecting  
parts)  
Mass  
Approx. 20 kg (44 lb 1 oz) (printer  
only)  
2UPC-R155 series Self-Laminating Color  
Printing Pack  
Contains color ink ribbon and paper.  
Ink ribbon for printing: 2 rolls  
2L-size print paper: 2 rolls  
Printing system Dye sublimation thermal transfer  
Thermal head 13.1 dot/mm, 2048 elements (334 dpi)  
Gradations  
Picture size  
8 bits each for yellow, magenta and  
cyan  
2UPC-R153/R153H: 89 × 127 mm  
(3.5 × 5 inches)  
2UPC-R154/R154H: 102 × 152 mm  
(4 × 6 inches)  
2UPC-R155/R155H: 127 × 178 mm  
(5 × 7 inches)  
2UPC-R156 series Self-Laminating Color  
Printing Pack  
Contains color ink ribbon and paper.  
Ink ribbon for printing: 2 rolls  
2KG-size print paper: 2 rolls  
2UPC-R156/R156H: 152 × 204 mm  
(6 × 8 inches)  
Printing capacity  
• Each printing pack contains two sets of the ink ribbon  
and paper combination. One set of the ink ribbon and  
paper allows you to print the following number of  
sheets.  
Printable pixels 2UPC-R153/R153H: 1210 × 1728 dots  
2UPC-R154/R154H: 1382 × 2048 dots  
2UPC-R155/R155H: 1728 × 2380 dots  
2UPC-R156/R156H: 2048 × 2724 dots  
(The top and bottom and right and left  
portions will not be printed by about  
1.5 mm.)  
Print  
pack  
2UPC-  
R153/  
R153H  
2UPC-  
R154/  
R154H  
2UPC-  
R155/  
R155H  
2UPC-  
R156/  
R156H  
Printing 610 (sheets) 550 (sheets) 335 (sheets) 295  
Printing time 2UPC-R153/R153H: Approx. 7 sec.  
2UPC-R154/R154H: Approx. 7 sec.  
2UPC-R155/R155H: Approx. 13 sec.  
2UPC-R156/R156H: Approx. 15 sec.  
Input connector AC IN (for power)  
capacity  
(sheets)  
Print  
size  
89×127 mm 102×152  
mm  
127×178  
mm  
152×204  
mm  
3.5×5  
inches  
4×6 inches 5×7 inches 6×8  
inches  
Interface  
Accessories supplied  
Paper tray (1)  
Hi-Speed USB (USB2.0)  
Note  
Paper holders (2)  
Power Cord (1)  
Ferrite core (1)  
CD-ROM (1)  
However the number of sheets that can be printed may  
not be guaranteed if you replace the ink ribbon and paper  
before the ink ribbon and paper run out.  
Software License Agreement (1)  
Operating Instructions (1)  
Warranty Card (1)  
Service and Customer Support Info. (1)  
29  
Ink Ribbon and Paper / Specifications  
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Optional accessories  
Self-Laminating Color Printing Pack  
2UPC-R153 series  
List of Messages  
Messages appear on the LCD under the following  
conditions. Please take the remedial actions shown next  
to the message to correct the problem.  
2UPC-R154 series  
2UPC-R155 series  
2UPC-R156 series  
Messages and error messages causing  
the ALARM indicator to turn on  
When the ALARM indicator on the front panel lights in  
red, a message or an error message appears on the LCD.  
Please take the remedial actions shown next to the  
message to correct the problem.  
Design and specifications are subject to change without  
notice.  
Message  
Description and Remedy  
CHECK PAPER  
Paper corresponding to the designated  
number of sheets has been used up.  
tLoad a new ink ribbon and paper  
CHECK PAPER &  
RETRY  
Paper cannot be fed or ejected  
correctly.  
tLoad the paper roll correctly.  
The end of the paper may be folded  
or bent.  
tCheck whether or not the paper  
is folded or bent. If it is, cut the  
folded part of the paper off and  
load the paper roll again.  
CHECK RIBBON  
The ink ribbon may have broken.  
tRepair it with adhesive tape.  
Ink ribbon corresponding to the  
designated number of sheets has  
been used up.  
tLoad a new ink ribbon and paper  
The ink ribbon is not loaded  
correctly.  
tLoad it correctly. (page 8)  
DOOR OPEN  
The front door is open.  
tClose the front panel until it is  
locked securely (page 14).  
MECHA TROUBLE Mechanical trouble has occurred in the  
printer.  
t Contact your supplier or the  
nearest Sony Service Center.  
MEDIA MISMATCH An incompatible ink ribbon and paper  
roll are loaded.  
tLoad the compatible ink ribbon and  
paper roll taken from the same  
package. (page 29)  
NO PAPER  
There is no paper roll loaded.  
tLoad a paper roll. (page 8)  
NO RIBBON  
There is no ink ribbon loaded.  
tLoad an ink ribbon. (page 8)  
30  
List of Messages  
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Message  
Description and Remedy  
Troubleshooting  
PAPER END  
Paper corresponding to the designated  
number of sheets has been used up.  
tLoad a new ink ribbon and paper  
Before submitting the product for repair, please recheck  
the following. If the unit still does not operate properly,  
contact your supplier or the nearest Sony Service Center.  
RIBBON END  
Ink ribbon corresponding to the  
designated number of sheets has been  
used up.  
Problem  
Cause and Remedy  
tLoad a new ink ribbon and paper  
Cannot load the paper  
The paper holders are attached  
without matching the color of the  
paper holders and the tapes attached  
on the paper roll correctly.  
RIBBON ERROR  
Something is wrong with the data on  
the IC seal attached to the ink ribbon.  
tReplace the ink ribbon and paper  
roll with a new ink ribbon and  
paper roll. (page 8)  
tAttach the paper holders to the  
paper roll correctly. (page 8)  
The paper roll is inserted with the  
right and left sides reversed.  
UNKNOWN  
RIBBON  
The ink ribbon that is not supported  
by the current firmware version of  
the printer may be loaded.  
tConfirm the version of the  
firmware of the printer, and then  
access the site to get the latest  
information on the printer, or  
contact your supplier or the  
nearest Sony Service Center.  
tInsert the paper roll in the paper  
cartridge correctly. (page 11)  
The printer does not  
feed the correct  
The printer is not turned on.  
tTurn on the printer on.  
amount of paper  
automatically when  
you close the front  
door after loading the  
paper roll and ink  
ribbon.  
The paper holders are attached to  
the paper roll without matching the  
color of the paper holders and the  
tapes on the paper roll and that  
paper roll with the paper holders are  
inserted with the right and left sides  
reversed.  
A different ink ribbon for the  
printer may be loaded.  
tConfirm whether or not the  
loaded ink ribbon is for the  
printer. (page 29)  
tAttach the paper holders to the  
paper roll correctly, and then  
insert this paper roll in the paper  
cartridge correctly. (pages 8 and  
11)  
Other messages  
When the following messages appear even though the  
ALARM indicator does not light, take the remedy next  
to each message.  
Cannot load the ink  
ribbon  
You may be trying to load the spools of  
the ink ribbon wrongly.  
tLoad the ink ribbon after matching  
the colors of the spools of the ink  
ribbon and those of the spool  
holders of the printer correctly.  
Message  
Description and remedy  
HEAD IN COOLING The thermal head is too hot.  
NO PAPER is  
The paper roll is not loaded correctly.  
tWait for the message to disappear.  
displayed even though tLoad the paper roll correctly.  
Printing will then resume  
automatically.  
a paper roll is loaded.  
NO RIBBON is  
The ink ribbon is not loaded correctly.  
PLEASE WAIT  
The printer has ejected a printout  
because it has received a stop  
command or the printer has stopped  
printing due to some problem.  
tWait for the message to disappear.  
displayed even though tLoad the ink ribbon correctly.  
an ink ribbon is  
loaded.  
Paper is left even  
This is not a malfunction. Extra sheets  
though PAPER END of paper are provided with each roll of  
is displayed.  
paper.  
tRemove the current paper roll and  
load a new ink ribbon and paper  
Ink ribbon is left even This is not a malfunction. Extra ink  
though RIBBON END ribbon is provided.  
is displayed.  
tRemove the current ink ribbon and  
load a new ink ribbon and paper  
HEAD IN COOLING The filter may be dirty.  
is displayed  
frequently.  
tClean the filter. (page 27)  
31  
Troubleshooting  
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Problem  
Cause and Remedy  
A vertical white stripe Dust may have accumulated on the  
appears on the  
printout.  
thermal head.  
tClean the thermal head elements  
with a soft cloth moistened with  
alcohol. (page 27)  
The blank portion  
The image may be shifted.  
appears on the edge of tShift the printout image to the  
the printout.  
desired position. (page 23)  
32  
Troubleshooting  
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O
Index  
P
A
Paper and ink ribbon  
Accessories supplied  
Paper holder  
Paper holders  
Paper tray  
B
adjusting the length of the paper  
C
Cable stopper  
Cleaning  
Part Names and Functions  
Precautions  
before replacing a paper roll with a  
platen roller, pinch roller and  
D
Printing pack  
Displaying  
F
S
I
Ink ribbon  
Ink ribbon and paper  
T
U
M
Menu operations  
adjusting the position of the  
displaying the firmware version of  
displaying the quantity of pages  
33  
Index  
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Sony Corporation  
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