3
Using Peripheral Devices.................................................................................................................................................57
Handling Discs...........................................................................................................................................................89
Handling the Hard Disk..............................................................................................................................................92
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4
Printing.....................................................................................................................................................................117
Speakers..................................................................................................................................................................120
Peripherals...............................................................................................................................................................129
Trademarks....................................................................................................................................................................134
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5
Before Use
Before Use
Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
®
®
Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft Windows Vista
32-bit operating system. You may find differences in the information when your computer comes preinstalled with the 64-bit operating system.
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6
Before Use
Documentation
Your documentation includes printed information and user guides to read on your VAIO computer.
Printed Documentation
❑ Quick Start Guide — Contains an overview of components connection, set-up information, etc.
❑ Safety Information — Contains safety guidelines and owner information.
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7
Before Use
Non-printed Documentation
❑ User Guide (this manual) — Explains features of your computer. It also includes information on solving common
problems.
✍
To go to web sites described in this manual by clicking their respective URLs beginning with http://, your computer must be connected to the Internet.
❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer.
To view the online specifications:
1
2
Connect to the Internet.
Go to the Sony online support web site at the following URLs:
❑ VAIO Recovery Center User Guide — Provides information about restoring individual software programs, hardware
drivers, and drive partition(s) or your entire hard disk drive to the original factory settings.
To access this on-screen guide:
1
2
3
Click Start
and Help and Support.
Click Use my VAIO.
Click VAIO Recovery Center User Guide.
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8
Before Use
Help and Support
Help and Support is easy to access and provides a single location for general information and technical assistance for your
VAIO computer. Choose from the following categories to find the answers you need.
To access Help and Support, click Start and Help and Support.
❑ Get started with my VAIO
Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, and creating recovery DVDs
and more.
❑ Use my VAIO
Access your VAIO user guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page,
specifications, and system and software information.
❑ Troubleshoot my VAIO
Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony
support.
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9
Before Use
Ergonomic Considerations
Whenever possible, you should attempt to take account of the following ergonomic considerations:
❑ Position of your computer – Place the display directly in front of you (1). Keep your forearms horizontal (2), with your
wrists in a neutral, comfortable position (3) while using the keyboard, pointing device, or mouse. Let your upper arms hang
naturally at your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes,
muscles, or tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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10
Before Use
❑ Viewing angle of the display – Use the display's tilting feature to find the best position. You can reduce eye strain and
muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
!
While adjusting the viewing angle, do not exert excessive pressure on your computer to eliminate a risk of mechanical damage.
❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency.
❑ Ventilation – Make sure you leave at least 4 inches (10 cm) of space behind and at least 8 inches (20 cm) of space on
each side of the main unit.
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13
Getting Started
Back
A Air vent
*
(Output Sampling Rate: 44.1 KHz/48.0 KHz/96.0 KHz)
*
Support high-/full-/low- speeds.
!
The area around the air vent (1) becomes hot while your computer is on. Be sure to
wait until the computer cools down before you touch it.
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15
Getting Started
Left
*1
*2
F Microphone jack
Connect an external microphone.
G Line In jack
Connect an external audio device for audio input.
*1
Your computer supports both the standard-size Memory Stick and the Duo-
size Memory Stick.
*2
Support high-/full-/low- speeds.
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16
Getting Started
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator
Functions
Power 1
Illuminates in green when the computer is on, illuminates in orange while the computer is in Sleep mode, and
turns off when the computer is off.
Built-in MOTION EYE camera
Illuminates while the built-in MOTION EYE camera is in use.
Media Access
Illuminates when data is read from or written to a memory card. (Do not place the computer into Sleep mode or
turn it off when this indicator is lit.) When the indicator is unlit, the memory card is not in use.
Illuminates when the drive is reading or writing data. Do not place the computer into Sleep mode or turn it off
when this indicator is lit.
Hard disk drive/Optical disc drive
WIRELESS
Illuminates when the WIRELESS switch is turned on.
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17
Getting Started
Setting Up Your Computer
Connecting the Keyboard and the Mouse
A USB keyboard and a USB mouse are supplied with your computer.
To connect the keyboard and the mouse
1
2
Plug the keyboard cable (1) and the mouse cable (2) to your desired USB ports (3) on the back of the computer.
Route the mouse cable (2) through the cable clamp (4) on the back of your computer.
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18
Getting Started
Connecting a Power Source
You need an AC adapter to connect your computer to an AC power source.
✍
Use only the supplied AC adapter for your computer.
To connect the AC adapter
1
2
3
4
Plug one end of the power cord (1) into the AC adapter (3).
Plug the other end of the power cord into an AC outlet (2).
Plug the AC adapter cable (4) into the DC IN port (5).
Route the AC adapter cable through the cable clamp (6).
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19
Getting Started
!
The shape of the DC In plug varies depending on the AC adapter.
✍
To disconnect your computer completely from AC power, unplug the AC adapter when the computer is off.
Make sure that the AC outlets are easily accessible.
!
If you unplug the AC adapter from your computer while the computer is on or in Sleep mode, you may lose all unsaved data.
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20
Getting Started
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
Turn off any peripherals connected to the computer.
2
3
Click Start, the arrow next to the Lock button, and then Shut Down.
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
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23
Using Your VAIO Computer
A Function keys
Perform certain tasks. The task associated with each function
key varies among software applications except the following
combinations with the Fn key.
Fn+F5: Decreases lighting intensity of the LCD screen.
Fn+F6: Increases lighting intensity of the LCD screen.
B Sleep button
Provides for the lower level of power consumption.
For details on power management, see Using the Power
C S1 button
By default, the S1 button opens the Start menu of the Windows
Media Center.
✍
Illustrated above is the English keyboard as an example.
✍
The default S1 button assignment may be different from the above. In such a
case, you can change the assignment with the VAIO Control Center. See Setting
its help file.
D Zoom buttons
Changes the size of an image or a document displayed on
some software.
Press
out).
to make the view look smaller and further away (zoom
Press
to make the view look bigger and closer (zoom in).
See the help file included with the VAIO Control Center for
more information.
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24
Using Your VAIO Computer
E Muting button
J Directional arrow keys
Turns the volume on and off.
Move the pointer on the computer screen.
F Volume control buttons
K Indicator lights
Increase (+) or decrease (-) the volume.
(Num Lk): Turns on while in the Num Lock state.
(Caps Lock): Turns on while in the Caps Lock state.
(Scr Lk): Turns on while in the Scroll Lock state.
G Windows key
Displays the Start menu.
H E key
Ejects the optical disc drive tray when used in combination with the
L Numeric keypad
Fn key.
Use the numeric keypad to type numbers or to perform basic
math calculations.
I Applications key
Displays a shortcut menu in certain software applications.
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25
Using Your VAIO Computer
Using the Built-in MOTION EYE Camera
Your computer is equipped with a built-in MOTION EYE camera.
The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software and
enables you to capture still images and movies with the preinstalled image capture software.
Turning on the computer activates the built-in MOTION EYE camera. Video conference is possible with the appropriate
software.
Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in
MOTION EYE camera, respectively.
✍
The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the
application before using the built-in MOTION EYE camera with your desired application.
!
The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a
malfunction.
You cannot operate the built-in MOTION EYE camera with the Microsoft Windows Movie Maker software.
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26
Using Your VAIO Computer
Capturing Still Images
To capture a still image
1
Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam
Companion 2.
2
3
4
Click the Capture icon in the main window.
Frame your subject in the viewfinder.
Click the Capture button below the displayed image.
The current image in the viewfinder is captured and its thumbnail image is added as a thumbnail in the left pane of the
main window.
✍
When capturing an image in a dark place, click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the
properties window.
The WebCam Companion 2 provides many more features. See the help file included with the software for more information.
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27
Using Your VAIO Computer
Capturing Movies
To capture a movie
1
Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam
Companion 2.
2
3
4
5
Click the Record icon in the main window.
Frame your subject in the viewfinder.
Click the Record Video button below the displayed image to start movie recording.
When finished, click the Record Video button once again to stop movie recording.
The first scene of the captured movie is added as a thumbnail in the left pane of the main window.
✍
When capturing a movie in a dark place, click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the
properties window.
The WebCam Companion 2 provides many more features. See the help file included with the software for more information.
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28
Using Your VAIO Computer
Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
To insert a disc
1
2
Turn on the computer.
Press the drive eject button (1) or the Fn+E keys to open the drive.
The drive tray slides out.
3
Hold the back of the drive tray with one hand, place a disc in the middle of the drive tray with the label side facing toward
you, and gently push it toward the drive tray until the disc clicks into place.
!
Do not exert pressure on the drive tray. Be sure to hold the back of the drive tray when placing/removing a disc onto/from the drive tray.
4
Close the drive tray by pushing it in gently.
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29
Using Your VAIO Computer
!
Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction.
✍
If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
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30
Using Your VAIO Computer
Reading and Writing Optical Discs
Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. Check your
specifications for the type of optical disc drive installed on your model.
Use the table below to see which types of media your optical disc drive supports.
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31
Using Your VAIO Computer
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
*8
*9
CD-
ROM CD
Video Music CD
CD-R/ DVD- DVD- BD-
DVD-R/ DVD+R/ DVD+R DVD-R
DVD-
RAM
BD-R /RE
CD
Extra RW ROM Video ROM RW
RW
DL
DL
*1 *2
*5
*5
*5
*6
*6
*6
*3 *4
DVD RW/
R DL/RAM
P
P
P
P
P
P
P
P
P
P
PR
PR
PR
P
P
–
PR
–
PR
PR
PR
PR
PR
PR
PR
PR
*1 *2
*1 *2
*3 *4
*3 *4
Blu-ray Disc
Combo
P
P
P
P
P
P
P
P
PR
PR
P
PR
PR
PR
PR
*7 *10
Blu-ray Disc
PR
*1
Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1.
Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2.
*2
*3
*4
The DVD RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge.
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*5
*6
*7
Writing data to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording.
Writing data to DVD-R DL (Dual Layer) discs is available only on discs supporting DVD-R DL (Dual Layer) recording.
Supports writing data to BD-R Version 1.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-RE Version 2.1
discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB).
*8
BD-R stands for Blu-ray Disc-Recordable in Version 1.1 format.
*9
BD-RE stands for Blu-ray Disc-Rewritable in Version 2.1 format.
*10
The Blu-ray Disc drive on your computer does not support BD-RE Disc media in Version 1.0 format and Blu-ray Disc media with a cartridge.
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32
Using Your VAIO Computer
!
This product is designed to play back discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two
sided disc product with a DVD recorded layer on one side and a digital audio layer on the other side. Be aware that the audio side (non-DVD side) of a
DualDisc may not play on this product because it does not conform to the CD Standard.
When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both
playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives
with discs that are not compliant with the official "CD," "DVD," or "Blu-ray Disc" standard. USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE
TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
✍
8 cm disc writing is not supported.
!
To play copyright protected Blu-ray Disc media continuously, you need to update the AACS key. Note that the AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc media playback. VAIO computers may not support
movie playback on packaged media recorded in AVC or VC1 format at high bit rates.
Region settings are required for some contents on DVDs and BD-ROM Disc media. If the region setting on the optical disc drive does not match the
region coding on the disc, playback is not possible.
Some contents may restrict video output to standard definition or prohibit analog video output. It is strongly recommended that a digital HDCP-
compliant environment be implemented for optimum compatibility and viewing quality.
Do not use memory-resident utility software while the optical disc drive is playing a disc or writing data to a disc. This may cause your computer to
malfunction.
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33
Using Your VAIO Computer
Notes on writing data to a disc
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc.
❑ Do not plug or unplug the AC adapter while the optical disc drive is writing data to a disc.
Notes on playing discs
To achieve optimum performance when playing discs, you should follow these recommendations.
❑ Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
media.
❑ Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-R
DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM media.
❑ You may not be able to play some of Blu-ray Disc contents on your computer, or the computer may become unstable
during Blu-ray Disc playback. To play such contents normally, download and install the latest updates for the WinDVD BD
using the VAIO Update.
To download and install the updates on the computer, it must be connected to the Internet. For information on how to
!
The Blu-ray Disc playback function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and
❑ Depending on system environment, you may find sound interruptions and/or dropped frames during AVC HD playback.
❑ Do not place your computer into the power saving mode while your computer is playing a disc.
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34
Using Your VAIO Computer
❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you
can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code
for your residence area is different from the label, you cannot play the disc on your computer.
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35
Using Your VAIO Computer
Playing CDs
To play an audio CD
1
2
Insert a disc into the optical disc drive.
If nothing appears on the desktop, click Start, All Programs, and the desired CD software to play the CD.
If the Audio CD window appears, click to select an option.
Copying Files to CDs
To copy files to a disc
1
Insert a recordable disc into the optical disc drive.
If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder
appears.
2
3
Open the folder that contains the file(s) you want to copy and drag them to the empty disc folder.
Close the disc folder.
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36
Using Your VAIO Computer
Playing DVDs
To play a DVD
1
2
3
Close all running software applications.
Insert a DVD into the optical disc drive.
If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD.
For instructions on how to use the software, see the help file included with your DVD software.
Copying Files to DVDs
To copy files to a disc
1
2
3
Close all running software applications.
Insert a recordable disc into the optical disc drive.
If nothing appears on the desktop, click Start, All Programs, and the desired DVD burning software to copy files to the
disc.
For instructions on how to use the software, see the help file included with your DVD burning software.
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37
Using Your VAIO Computer
Playing Blu-ray Disc Media
!
The Blu-ray Disc playback function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and
To play a Blu-ray Disc media
1
2
3
Close all running software applications.
Insert a Blu-ray Disc media into the optical disc drive.
If nothing appears on the desktop, click Start, All Programs, and the desired Blu-ray Disc software to play the disc.
For instructions on how to use the software, see the help file included with your software.
Copying Files to Blu-ray Disc Media
!
The Blu-ray Disc writing function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and
To copy files to a Blu-ray Disc media
1
2
3
Close all running software applications.
Insert a recordable Blu-ray Disc media into the optical disc drive.
If nothing appears on the desktop, click Start, All Programs, and the desired Blu-ray Disc burning software to copy files
to the disc.
For instructions on how to use the software, see the help file included with your Blu-ray Disc burning software.
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38
Using Your VAIO Computer
Using the Memory Stick
The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
it can be used for external data storage.
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39
Using Your VAIO Computer
Before You Use the Memory Stick
The Memory Stick slot on your computer can accommodate both standard- and Duo-size media and supports Memory Stick
PRO, Memory Stick PRO Duo, and Memory Stick PRO-HG Duo with high-speed data transfer and large data capacity
capabilities.
✍
You can insert a Duo-size Memory Stick directly into the Memory Stick slot without using a Memory Stick Duo adaptor.
!
Before using a Memory Stick Micro (M2), be sure to insert it into an M2 Standard-size adaptor or M2 Duo adaptor. If you insert the media directly into
the Memory Stick slot without the adaptor, you may not be able to remove it from the slot.
For the latest information about the Memory Stick, visit the Memory Stick web site at http://www.memorystick.com/en/.
!
Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of September
2008. However, not all the Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility.
Inserting a Memory Stick with multiple conversion adaptors is not guaranteed of compatibility.
MagicGate is the general name of the copyright protection technology developed by Sony. Use a Memory Stick with the MagicGate logo to use this
feature.
Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior consent from the respective
copyright holders. Accordingly, the Memory Stick with such copyrighted data can be used only within the law.
The Memory Stick slot on your computer does not support 8-bit parallel data transfer (high-speed data transfer).
The Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor.
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40
Using Your VAIO Computer
Inserting a Memory Stick
To insert a Memory Stick
1
2
3
Hold the Memory Stick with the arrow pointing toward the slot.
Carefully slide the Memory Stick into the slot until it clicks into place.
The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed. If
nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick icon.
!
Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the
media, do not force the Memory Stick into the slot if you cannot insert it smoothly.
Do not insert more than one Memory Stick into the slot. Improper insertion of the media may damage both your computer and the media.
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41
Using Your VAIO Computer
To view the contents on the Memory Stick
1
2
Click Start and Computer to open the Computer window.
Double-click the Memory Stick icon to view the list of data files saved in the Memory Stick.
To format a Memory Stick
The Memory Stick has been formatted in the factory default setting and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media.
Formatting the Memory Stick erases the entire data on the media. Before formatting the media, make sure that it does not contain your valuable data.
Do not remove the Memory Stick from the slot while formatting. This could cause a malfunction.
Carefully slide the Memory Stick into the slot until it clicks into place.
Click Start and Computer to open the Computer window.
Right-click the Memory Stick icon and select Format.
Click Restore device defaults.
1
2
3
4
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
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43
Using Your VAIO Computer
Removing a Memory Stick
!
Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to
load, so make sure the indicator is unlit before removing the Memory Stick.
To remove a Memory Stick
1
2
Check that the Media Access indicator light is unlit.
Push in the Memory Stick toward the computer and release.
The Memory Stick ejects.
3
Pull the Memory Stick out of the slot.
!
Always remove the Memory Stick gently, or it may pop out unexpectedly.
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44
Using Your VAIO Computer
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
Before You Use the SD Memory Card
The SD memory card slot on your computer supports the following memory cards:
❑ SD memory card
❑ SDHC memory card
❑ MultiMediaCard (MMC)
For the latest information on compatible memory cards, see Sony Support Information (page 130) to visit the appropriate
support web site.
!
Your computer has been tested and found compatible only with major memory cards available as of September 2008. However, not all memory cards
that meet the same specifications as the compatible media are guaranteed of compatibility.
Always insert the correct memory card into the SD memory card slot.
SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your
computer.
The SD memory card slot on your computer does not support the high-speed data transfer feature of the SD memory card and the SDHC memory card.
Do not attempt to insert an SD memory card or SD memory card adaptor of a different type into the SD memory card slot. An incompatible memory
card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer.
Use care when inserting or removing an SD memory card from the SD memory card slot. Do not force the SD memory card in or out of the slot.
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45
Using Your VAIO Computer
Inserting an SD Memory Card
To insert an SD memory card
1
2
3
Hold the SD memory card with the arrow pointing toward the slot.
Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
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Using Your VAIO Computer
Removing an SD Memory Card
!
Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the card or its data may become damaged.
To remove an SD memory card
1
2
Check that the Media Access indicator light is unlit.
Push in the SD memory card toward the computer and release.
The SD memory card ejects.
3
Pull the SD memory card out of the slot.
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47
Using Your VAIO Computer
Using the Internet
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for
connecting your computer to the Internet.
The following types of Internet connection services may be available from your ISP:
❑ Fiber to the Home (FTTH)
❑ Digital Subscriber Line (DSL)
❑ Cable modem
❑ Satellite
❑ Dial-up
For detailed information on devices required for the Internet and how to connect your computer to the Internet, ask your ISP.
✍
To connect your computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. See Using the Wireless LAN
!
When you connect your computer to the Internet, be sure to take appropriate security measures to protect the computer against online threats.
To connect to the Internet, you need to connect an external modem device, for example a USB telephone modem, a DSL modem, or a cable modem,
to your computer. For the detailed instructions on connection setups and modem configuration, see the manual that came with your modem.
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Using Your VAIO Computer
Using the Network (LAN)
You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable.
Connect one end of a network cable (not supplied) to the network (Ethernet) port on the back of the computer and the other
end to your network. For detailed settings and devices needed to connect to the network, ask your network administrator.
✍
Your computer can be connected to the network with the default settings.
!
Do not plug a telephone cable into the network (Ethernet) port on your computer.
If the network (Ethernet) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage,
overheating, or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- PBX (private branch exchange)
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Using Your VAIO Computer
Using the Wireless LAN (WLAN)
Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other
through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio)
connection. This eliminates the need to pull cables or wires through walls and ceilings.
You can communicate without an access point, which means that you can communicate with a limited number of computers
(ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure network.
To use the wireless LAN function
To use the wireless LAN function, you first need to set up the wireless LAN function. For setting up and using the wireless
LAN function, search for wireless LAN information using Windows Help and Support. To open Windows Help and
Support, click Start and Help and Support.
!
Be sure to turn on the WIRELESS switch before starting the wireless LAN function.
You cannot select the 5 GHz band, which is used for the IEEE 802.11a standard, on ad-hoc networks.
The IEEE 802.11n draft standard, using the 2.4 GHz or 5 GHz band, is not available on ad-hoc networks.
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Using Your VAIO Computer
✍
In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the
WLAN function, read the Safety Information carefully.
*
*
WLAN uses the IEEE 802.11a /b/g standard or the IEEE 802.11n draft standard, which specifies the used technology. The standard includes the
encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access
(WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security
enhancements that increase the level of data protection and access control for existing Wi-Fi networks. WPA has been designed to be forward
compatible with the IEEE 802.11i specification. It utilizes the enhanced data encryption TKIP (Temporal Key Integrity Protocol) in addition to user
authentication using 802.1X and EAP (Extensible Authentication Protocol). Data encryption protects the vulnerable wireless link between clients and
access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption,
virtual private networks, and authentication. WPA2, the second generation of WPA, provides stronger data protection and network access control and
is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a, 802.11g, and 802.11n draft standard, multi-band and multi-
mode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible
with WPA.
*See the online specifications to find out whether your model supports the IEEE 802.11a standard and/or the IEEE 802.11n draft standard.
The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz band. The IEEE 802.11g standard provides high-speed communications,
faster than the IEEE 802.11b standard.
The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz band.
The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 GHz or 5 GHz band.
Wireless LAN devices using the 2.4 GHz band cannot communicate with devices using the 5 GHz band because the frequencies are different.
The 2.4 GHz band used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from
other devices that use the same band are employed on wireless LAN compatible devices, such interference may cause lower communication speed,
narrower communication range, or broken wireless connections.
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Using Your VAIO Computer
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Actual communication speed may not be as fast as the one displayed on your computer.
Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with
IEEE 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase
the communication speed.
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52
Using Your VAIO Computer
Using the Bluetooth Function
The Bluetooth® function is available on selected models only. See the online specifications to find out whether your model
supports the Bluetooth function.
You can establish wireless communications between your computer and other Bluetooth devices such as another computer
or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet (10 meters) in an
open area.
To use the Bluetooth function
To use the Bluetooth function, you first need to set up the Bluetooth function. For setting up and using the Bluetooth function,
search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and
Help and Support.
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
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Using Your VAIO Computer
Notes on using the Bluetooth function
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer
❑ Size of file being exchanged
❑ Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard
and electromagnetic interference in the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected
Bluetooth device. This is a frequent occurrence with Bluetooth technology and is not a malfunction.
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Using Your VAIO Computer
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth
devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous
use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in
reduced communication speeds and distances than the standard values.
❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed
by the manufacturer.
❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance
of the devices. This is normal with Bluetooth technology and is not a malfunction.
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Using Your VAIO Computer
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to
communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your
computer.
The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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Using Your VAIO Computer
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
To communicate with another Bluetooth device
To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For setting up and using the
Bluetooth function, search for Bluetooth information using Windows Help and Support. To open Windows Help and
Support, click Start and Help and Support.
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
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Using Peripheral Devices
Connecting External Speakers
You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer.
Since your computer is capable of outputting digital signals through the OPTICAL OUT port, you can connect an S/PDIF
device such as digital headphones or an AV amplifier to the port and enhance the sound quality of your computer. For more
information, see the manual that came with your S/PDIF device.
!
To hear sound from the S/PDIF device connected to the OPTICAL OUT port, you need to change the sound output device. For the detailed instructions,
To connect external speakers
1
2
3
Plug the speaker cable (1) (not supplied) into the headphones jack (2) i.
Plug the other end of the speaker cable to the external speaker (3).
Turn down the volume of the speakers before you turn them on.
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60
Using Peripheral Devices
Connecting a Universal Serial Bus (USB) Device
To protect your computer and/or USB devices from damage, avoid exposing the USB ports to shock or impact when moving
the computer with USB devices connected.
Connecting a USB Floppy Disk Drive
You can purchase a USB floppy disk drive and connect it to your computer.
To connect a USB floppy disk drive
1
2
Choose the USB port (1)
you prefer to use.
Plug the USB floppy disk drive cable (2) into the USB port.
Your USB floppy disk drive (3) is now ready for use.
!
When using a USB floppy disk drive, do not apply force to the USB port. This may cause a malfunction.
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61
Using Peripheral Devices
Disconnecting a USB floppy disk drive
You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is
in Sleep mode may cause the computer to malfunction.
To disconnect a USB floppy disk drive
✍
To disconnect a USB floppy disk drive when your computer is off, skip steps 1 to 5.
1
2
3
4
5
6
Close all programs accessing the floppy disk drive.
Double-click the Safely Remove Hardware icon on the taskbar.
Select the floppy disk drive you want to unplug.
Click Stop.
Follow the on-screen instructions to remove the floppy disk drive.
Disconnect the floppy disk drive from the computer.
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Using Peripheral Devices
Connecting a Printer
You can connect a Windows-compatible printer to your computer to print documents.
Connecting a Printer Using the USB Port
You can connect a USB printer compatible with your version of Windows to the computer.
To connect a printer using the USB port
1
Plug the power cord (1) of your printer into an AC outlet.
2
3
Choose the USB port (3) you prefer to use.
Plug one end of a USB printer cable (2) (not supplied) into the USB port and the other end to your printer.
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63
Using Peripheral Devices
Connecting an i.LINK Device
Notes on connecting i.LINK devices
❑ Your computer is equipped with an i.LINK port, which you can use to connect an i.LINK device, such as a digital video
camcorder.
❑ The i.LINK port on your computer does not supply power to an external device. If the external device requires external
power, be sure to connect it to a power source.
❑ The i.LINK port supports transfer rates up to 400 Mbps. However, the actual transfer rate depends on the transfer rate of
the external device.
❑ The optional i.LINK cables may not be available in some countries or areas.
❑ An i.LINK connection with other compatible devices is not fully guaranteed.
❑ The i.LINK connection may not be available depending on the software applications, operating system, and i.LINK-
compatible devices you use. See the manual that came with your software for more information.
❑ Check the working conditions and operating system compatibility of i.LINK-compatible PC peripherals (for example, an
HDD or a CD-RW drive) before you connect them to your computer.
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Using Peripheral Devices
Connecting a Digital Video Camcorder
To connect a digital video camcorder
Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/
Out port (3) on the digital video camcorder.
✍
On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible.
The Sony digital video camcorder shown here is an example. Your digital video camcorder may need to be connected differently.
You cannot access the pictures stored on a Memory Stick when using an i.LINK connection.
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65
Customizing Your VAIO Computer
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
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66
Customizing Your VAIO Computer
Setting the Password
Use one of the BIOS functions to set the password.
Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your
computer. The power-on password allows you to protect your computer from unauthorized access.
Adding the Power-on Password
The power-on password is provided to protect your computer from unauthorized access.
There are two types of the power-on passwords: the machine password and the user password. The machine password is
provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen, as
well as to start the computer. The user password is provided for the standard users to allow for changing some of the BIOS
setup options, as well as starting the computer. To set the user password, you must first set the machine password.
!
Once you have set the power-on password, you cannot start your computer without entering the password. Be sure not to forget the password. Write
down your password and keep it safe and private from other people.
If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in
for service to reset the password.
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Customizing Your VAIO Computer
To add the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
5
6
7
Select Password when Power On under Security and press the Enter key.
Change the setting from Disabled to Enabled.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
Changing/Removing the Power-on Password
To change or remove the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
To change or remove the power-on password (user password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Enter the user password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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71
Customizing Your VAIO Computer
Setting Up Your Computer with the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1
2
3
Click Start, All Programs, and VAIO Control Center.
Select the desired control item and change the settings.
Once finished, click OK.
The setting of the desired item has been changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
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Customizing Your VAIO Computer
Using the Power Saving Mode
In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode.
Using Normal Mode
This is the normal state of the computer when it is in use. The green power indicator light is lit in this mode.
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Customizing Your VAIO Computer
Using Sleep Mode
Sleep mode turns off the LCD screen and places the hard disk drive and the CPU into a low power consumption mode. The
orange power indicator light illuminates in this mode.
!
Turn off your computer if you do not intend to use it for a long period of time.
To activate Sleep mode
Click Start, the arrow next to the Lock button, and Sleep.
✍
Alternatively, you can press the sleep button on the keyboard to place your computer in Sleep mode.
When your computer is in Sleep mode, you cannot insert a disc.
To return to Normal mode
❑ Press any key on the keyboard.
❑ Press the power button on your computer.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
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Customizing Your VAIO Computer
If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep
mode settings.
To change the Sleep mode settings
1
2
3
Click Start, Control Panel, Hardware and Sound, and Power Options.
Click Change plan settings under the current power plan.
Change the time to place the computer into Sleep mode and click Save Changes.
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75
Upgrading Your VAIO Computer
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new memory module.
❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You should not touch the connectors or open the memory module compartment cover.
For the type of module and the amount of memory installed on your model, see the online specifications.
For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
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76
Upgrading Your VAIO Computer
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional
memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages.
Notes on adding/removing memory modules
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or the Windows operating system becomes unstable, contact the sales dealer or the manufacturer of your memory
module.
❑ Electrostatic discharge (ESD) can damage electronic components. Before touching a memory module, ensure the
following:
❑ The procedures described in this document assume user familiarity with the general terminology associated with
personal computers and with the safety practice and regulatory compliance requirements for using and modifying
electronic equipment.
❑ Turn off your computer and disconnect it from the AC adapter and from any telecommunication links, networks, or
modems before you remove any cover or panel from the computer. Failure to do so may result in personal injury or
equipment damage.
❑ ESD can damage memory modules and other components. Install the memory module only at an ESD workstation.
If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold
static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal
portion of the chassis while performing the procedure.
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
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Upgrading Your VAIO Computer
❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 35°C or less than 5°C
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
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78
Upgrading Your VAIO Computer
Removing and Installing a Memory Module
To change or add a memory module
1
Shut down the computer, turn off all peripheral devices, and disconnect the AC adapter and the peripheral devices from
the power source.
2
Gently face down your computer on a flat surface and wait about an hour until the computer cools down.
!
When facing down your computer, be sure to place it on a soft cloth to avoid damage to the LCD screen.
3
Unscrew the screw (1) and remove the memory module compartment cover (2).
4
Touch a metal object to discharge static electricity.
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Upgrading Your VAIO Computer
5
Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
6
Remove the new memory module from its packaging.
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Upgrading Your VAIO Computer
7
Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any other components on the motherboard.
If you want to install only one memory module, be sure to use the lower slot.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot. Do not force the memory module into the slot in a wrong orientation, as it may cause damage to the slot and the module.
8
9
Replace the memory module compartment cover and tighten the screw.
Connect the AC adapter and the peripheral devices to the computer, and then plug them to the power source.
10 Turn on all peripheral devices and then the computer.
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81
Upgrading Your VAIO Computer
Viewing the Amount of Memory
To view the amount of memory
1
2
3
Turn on the computer.
Click Start, All Programs, and VAIO Control Center.
Click System Information and System Information.
You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the
installation procedure and restart the computer.
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83
Precautions
Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using your computer
near a window.
❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a malfunction.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for a long period of time. The residual
image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Avoid rubbing the LCD screen. This could damage the screen. Use a soft, dry cloth to wipe the surface of the LCD screen.
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options
available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising
from changes to the settings.
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84
Precautions
Using the Power Source
❑ See the online specifications to check the power operation of your model.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Do not place heavy objects on the power cord.
❑ To disconnect the cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time.
❑ Make sure that the AC outlet is easily accessible.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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85
Precautions
Handling Your Computer
❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type
of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your
computer.
❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Use your computer on a solid, stable surface.
❑ Do not place your computer near materials such as curtains or draperies that may block its air vents.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
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86
Precautions
❑ Use only specified peripheral equipment and interface cables. Otherwise, problems may occur.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact
an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 130).
❑ Make sure you disconnect the AC adapter before cleaning your computer.
❑ To avoid losing data when your computer is damaged, back up your data regularly.
❑ Do not grasp the prop-up stand or the bottom chassis frame to lift your computer as the stand or the frame may break and
cause the main unit to fall, resulting in damage to the computer or personal injuries.
❑ To lift or move your computer, grasp the main unit on the sides with both hands from behind the computer to avoid any
damage to the LCD screen. There is a risk of scratching the LCD screen, for example with your waist belt buckle, if you
hold your computer from its front.
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87
Precautions
Handling the Built-in MOTION EYE Camera
❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and
such scratches will appear on the captured images.
❑ Do not let the direct sunlight get into the lens of the built-in MOTION EYE camera regardless of your computer's power
state, as it may cause the camera to malfunction.
❑ The built-in MOTION EYE camera is disabled while videos or still images are imported from an i.LINK-compatible device
connected to the i.LINK port.
❑ Clean the lens protection cover of the built-in MOTION EYE camera with a blower brush or a soft brush. If the cover is
extremely dirty, wipe it off with a soft dry cloth. Do not rub the cover, as it is sensitive to pressure.
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88
Precautions
Handling Floppy Disks
❑ Do not open the shutter manually and touch the internal components of the floppy disk.
❑ Keep floppy disks away from magnets.
❑ Keep floppy disks away from direct sunlight and other sources of heat.
❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove
it from the floppy disk drive and put it in a storage case.
❑ If the floppy disk comes with a label, make sure that the label is properly affixed. If the edge of the label is curled up, the
label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk.
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89
Precautions
Handling Discs
❑ Do not touch the surface of the disc.
❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in an irreparable problem.
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90
Precautions
Using Headphones
Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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91
Precautions
Handling the Memory Stick
❑ Do not touch the Memory Stick connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with the Memory Stick as a label.
❑ Do not bend, drop, or expose the Memory Stick.
❑ Do not disassemble or modify the Memory Stick.
❑ Do not let the Memory Stick get wet.
❑ Do not use or store the Memory Stick in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with the Memory Stick.
❑ Be sure to make a backup copy of your valuable data.
❑ Keep the Memory Stick and the Memory Stick adaptors out of reach of children. There is a risk of swallowing them.
❑ When using the Memory Stick Duo, do not use a fine-tipped pen to write on the label adhered to the Memory Stick Duo.
Exerting pressure on the media may damage internal components.
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92
Precautions
Handling the Hard Disk
The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged
by mechanical vibration, shock, or dust.
Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock, or dust,
you should be careful when handling your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
✍
If the hard disk drive is damaged, the data cannot be restored.
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93
Precautions
Updating Your Computer
Be sure to install the latest updates on your computer with the following software applications so that the computer can run
more efficiently.
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 4
Click Start, All Programs, VAIO Update 4, and VAIO Update Options and then follow the on-screen instructions.
!
Your computer must be connected to the Internet to download the updates.
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94
Troubleshooting
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs:
http://www.sony.ca/support/ for customers in Canada
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96
Troubleshooting
Computer
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light shows the
power is on.
❑ Disconnect all external USB devices, if any.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ Make sure the brightness and contrast controls are adjusted correctly.
❑ Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power button to turn on your
computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Remove any extra memory modules you may have installed since purchase.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is
supplied by Sony for your VAIO computer.
❑ Make sure your computer is not in Sleep mode by pressing the power button on the computer or the sleep button on the
keyboard. If you press and hold the power button for more than four seconds, your computer will turn off automatically.
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97
Troubleshooting
What should I do if the green power indicator light turns on but my screen remains blank?
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
❑ Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and
leave the computer for about five minutes. Then, plug the AC adapter and turn on the computer again.
!
Turning off your computer with the power button or the Ctrl+Alt+Delete keys may cause loss of unsaved data.
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow
and Shut Down.
next to the Shut down button
If the Windows Security window appears, click Shut Down.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ If your computer still does not turn off, press and hold the power button until the computer turns off.
❑ Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power button to turn on your
computer.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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98
Troubleshooting
Why doesn't my computer enter Sleep mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode.
To restore your computer to normal mode
1
2
3
Close all open programs.
Click Start, the arrow next to the Lock button, and Restart.
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
What should I do if Windows does not start and a message appears, when I start my
computer?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light
turns off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the password,
check that the Num lock and Caps lock indicators are unlit. If both or either of the lights is lit, press the Num Lk (or Num Lock)
key or the Caps Lock key to turn off the indicator before entering the password.
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99
Troubleshooting
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the power-on password?
If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps:
1
2
Turn on your computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
5
6
Press the < or , key to select Boot.
Press the M or m key to select your desired priority under Boot Priority and press the Enter key.
Press the M or m key to select the device to which you want to assign the priority and press the Enter key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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100
Troubleshooting
Why doesn't my screen turn off after the automatic turn-off time has passed?
The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your
screen to turn off.
Select a screen saver other than the VAIO original screen saver.
What should I do if I cannot boot my computer from the USB floppy disk drive connected
to the computer?
To boot your computer from the USB floppy disk drive, you need to change the boot device.
Turn on your computer and press the F11 key when the VAIO logo appears.
How do I check the volume of the recovery partition?
Your hard disk drive contains the recovery partition where data for the system recovery is stored. To check the volume of the
recovery partition, follow these steps:
1
2
Click Start, right-click Computer, and select Manage.
Click Disk Management under Storage in the left pane.
The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane.
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101
Troubleshooting
System Security
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet to download the updates.
1
2
3
Connect to the Internet.
Double-click the Windows Security Alerts icon on the taskbar.
Follow the on-screen instructions to set up automatic or scheduled updates.
How do I keep my antivirus software updated?
You can keep the Microsoft Windows Live OneCare software program current with the latest updates from Microsoft
Corporation.
To download and install the latest security updates, follow these steps:
!
Your computer must be connected to the Internet to download the updates.
1
2
3
4
Click Start, All Programs, and Windows Live OneCare.
Click Check for Updates in the Protection Plus section.
The Windows Live OneCare Updates balloon appears on the taskbar.
Follow the on-screen instructions to download updates.
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102
Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑ The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is
normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Handling the Built-in MOTION
Why do captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer may be active. Check the CPU performance.
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103
Troubleshooting
Why do the images captured by the built-in MOTION EYE camera flicker?
This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output
frequency and shutter speed.
To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software
applications, you can set an appropriate value to one of the camera properties (e.g. light source, flicker, etc.) to eliminate
flicker noise.
Why is the video input from the built-in MOTION EYE camera suspended for a few
seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in MOTION EYE camera is in use?
❑ Do not place your computer into Sleep mode while you are using the built-in MOTION EYE camera.
❑ If your computer automatically enters Sleep mode, change the corresponding power saving mode setting. To change the
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104
Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions
or move any access point you may be using closer to the computer.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
2
3
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
2
3
4
5
6
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings under the current power plan.
Click Change advanced power settings.
Select the Advanced settings tab.
Double-click Wireless Adapter Settings and Power Saving Mode.
Select Maximum Performance from the drop-down list for Plugged in.
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105
Troubleshooting
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
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106
Troubleshooting
How do I avoid data transfer interruptions?
❑ When your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
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107
Troubleshooting
Bluetooth Technology
!
The following Q & A entries apply to models with the Bluetooth function only. See the online specifications to find out whether the Bluetooth function
is available on your model.
What should I do if other Bluetooth devices cannot find my computer?
❑ Make sure both devices have the Bluetooth function enabled.
❑ If the WIRELESS indicator light is unlit, turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet (10 meters) of each other.
Why can't my computer find other Bluetooth devices?
If the connected device is also connected to other devices, it may not appear in the Bluetooth Devices window or you may
not be able to communicate with the device.
What should I do if I cannot find the Bluetooth device I want to communicate with?
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1
2
Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings.
Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
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108
Troubleshooting
What should I do if other Bluetooth devices cannot connect to my computer?
❑ Make sure the other devices are authenticated.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1
2
Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings.
Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
❑ The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two
devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth
devices closer to each other.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
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109
Troubleshooting
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move Bluetooth devices closer to your computer.
❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth
devices incorporate technology that minimizes interference from other devices using the same wavelength, however,
communication speed and connection range may be reduced. Interference from other devices may also stop
communications altogether.
❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstacles or
move the device to which it is connected closer to the computer.
❑ Identify and remove obstacles between your computer and the device to which it is connected.
❑ Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard
and electromagnetic interference in the environment.
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search
for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and Help
and Support.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
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110
Troubleshooting
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click Start, the arrow next to the Lock button, and Log Off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
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111
Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
2
3
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 89) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is on.
❑ Press the drive eject button or the Fn+E keys.
❑ If the drive eject button or the Fn+E keys do not work, click Start and Computer, right-click the optical disc drive icon,
and select Eject.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole on the optical
disc drive.
❑ Try restarting your computer.
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112
Troubleshooting
What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1
2
3
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 89) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ The volume may have been turned off by the muting button on the keyboard. Press the button once again.
❑ The volume may have been minimized by the volume down button on the keyboard. Press the volume up button
several times or keep pressing the button to turn up the volume loud enough.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
❑ Make sure the correct driver software is installed. Follow these steps:
1
2
3
Click Start and Control Panel.
Click System and Maintenance.
Click System.
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Troubleshooting
4
Click Device Manager in the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the
drivers.
5
6
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
Double-click the desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7
Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make
sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
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Troubleshooting
What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable
during Blu-ray Disc playback?
!
This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and
You may not be able to play some Blu-ray Disc contents on your computer, or the computer may become unstable during
Blu-ray Disc playback. To play such contents normally, download and install the latest updates for the WinDVD BD using the
VAIO Update.
To download and install the updates on the computer, it must be connected to the Internet. For information on how to connect
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ Stop using the keyboard.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
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Troubleshooting
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
Why can't I write data to Blu-ray Disc media?
!
This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and
❑ Make sure your optical disc drive supports the Blu-ray Disc writing function. The DVD RW/ R DL/RAM drive does not
support it.
❑ BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media.
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Troubleshooting
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press any key
to bring the computer back into Normal mode. See Using the Power Saving Mode (page 72) for more information.
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
What should I do if my screen is dark?
Press the Fn+F6 keys to brighten your computer screen.
How do I run Windows Aero?
!
This Q & A entry applies to selected models only.
To run Windows Aero, follow these steps:
1
2
3
4
5
Click Start and Control Panel.
Click Customize colors under Appearance and Personalization.
Click Open classic appearance properties for more color options.
Select Windows Aero from the Color scheme options on the Appearance tab.
Click OK.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
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Troubleshooting
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from Sleep mode, then restart the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
2
3
4
5
6
Click Start and Control Panel.
Click Printer under Hardware and Sound.
Right-click the printer icon and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
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Troubleshooting
Microphone
What should I do if my microphone does not work?
❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the
microphone jack on your computer.
❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Recording tab, select the desired device for sound input and click Set Default.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Troubleshooting
Mouse
What should I do if my computer does not recognize my mouse?
Make sure your mouse is securely plugged into the port.
What should I do if the pointer does not move when I use my mouse?
❑ Make sure another mouse is not connected.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys and then Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
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Troubleshooting
Speakers
What should I do if my external speakers do not work?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ The volume may have been turned off by the muting button on the keyboard. Press the button once again.
❑ The volume may have been minimized by the volume down button on the keyboard. Press the volume up button several
times or keep pressing the button to turn up the volume loud enough to hear sound.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To configure the sound output device, see How do I
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Troubleshooting
What should I do if I do not hear sound from the built-in speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ The volume may have been turned off by the muting button on the keyboard. Press the button once again.
❑ The volume may have been minimized by the volume down button on the keyboard. Press the volume up button several
times or keep pressing the button to turn up the volume loud enough to hear sound.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of the keyboard is labeled on the packaging box. If you choose a different regional keyboard when you
complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
2
3
Click Start and Control Panel.
Click Clock, Language, and Region, and click Regional and Language Options.
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot use the numeric keypad, the Num Lk key may not be activated. Check if the Num lock indicator light is unlit. If
the Num lock indicator is unlit, press the Num Lk key to turn it on before entering numerals.
What should I do if my computer does not recognize my keyboard?
Make sure your keyboard is securely plugged into the port.
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Troubleshooting
Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
2
3
4
5
Close all programs that are accessing the floppy disk drive.
Wait for the indicator light on the floppy disk drive to turn off.
Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer.
Reconnect the floppy disk drive by plugging the USB cable into the USB port.
Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting
Audio/Video
What should I do if I cannot use my DV camcorder?
If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely
plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK
✍
i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK
connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK
connection can communicate with each other. See the manual that came with your compatible i.LINK device for more information on operating
conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm
their operating system compatibility and required operating conditions.
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Troubleshooting
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Sounds tab, click to cancel the Play Windows Startup sound check box.
Click OK.
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Playback tab, select the desired device for sound output and click Set Default.
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Troubleshooting
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI
output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output
How do I output the Dolby Digital or DTS sound through an S/PDIF-compatible device?
To output the Dolby Digital or DTS sound from a disc through an S/PDIF-compatible device connected to your computer,
follow these steps:
1
2
3
4
5
6
7
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Playback tab, select the optical out icon and click Properties.
Click the Supported Formats tab.
Click to select the DTS Audio and Dolby Digital check boxes.
Click OK.
!
If the Dolby Digital or DTS output is connected to a device that does not support it, the device will not play any sound. In such a case, cancel the DTS
Audio and Dolby Digital check boxes.
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Troubleshooting
Why do sound interruptions and/or dropped frames occur when I play high-definition
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on your hardware specifications.
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Troubleshooting
Memory Stick
What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer
on other devices?
You may need to reformat your Memory Stick.
Formatting a Memory Stick erases all data, including music data previously saved on it. Before you reformat a Memory Stick,
back up important data and confirm that the Memory Stick does not contain files you want to keep.
1
2
Copy the data from the Memory Stick onto your hard disk drive to save data or images.
Why can't I save music files onto my Memory Stick?
Copyright protected music can only be checked out to the Memory Stick with the MagicGate logo.
!
Use of recorded music requires permission from the copyright holders.
Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital camera using a Memory Stick?
Yes, and you can view video clips that you have recorded with Memory Stick-compatible digital cameras.
Why can't I write data to a Memory Stick?
Some versions of the Memory Stick are equipped with an erasure prevention switch to protect data from accidental erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the
AC outlet.
❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you
connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Support Options
Support Options
This section provides support information about your VAIO computer and the preinstalled software programs.
Sony Support Information
1
2
3
4
VAIO Computer Documentation
This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to maximize
your computer's capabilities and solve common problems.
Program Guides and Help Files
The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the
hard disk drive as on-screen help files. You can find the help files from the help menu for the specific program.
Operating System Online Support
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the
problem and the Knowledge Database searches for the corresponding solutions online.
You can visit the Sony online support web site at the following URLs:
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Support Options
5
6
VAIO Update
When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and
security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site
and view the information.
Program Support
You can view detailed information on the software products preinstalled on your computer through Help and Support.
Click Start, Help and Support, Use my VAIO, and Software Information.
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Support Options
For customers in Latin American countries or areas
Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and
most efficient services, have the following information readily available:
1
Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
Your computer's serial number
2
You can find it on the back or bottom of the computer. The serial number is the last 7 digits of the number below the
barcode.
3
4
5
The operating system on your computer
The hardware component or the software program that is causing the problem
A brief description of the problem
In order to contact a Sony technical support representative, call the following numbers:
❑ Argentina:
(011) 6770-SONY (7669)
❑ Bolivia:
800-10-0228
❑ Brazil:
4003-SONY (7669) (in capital and metropolitan areas)
0800-880-SONY (7669) (in other areas)
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Support Options
❑ Chile:
800-261-800
02-754-6333 (from mobile phones)
❑ Colombia:
358-1251 (in Bogota)
01-8000-94-00-11
❑ Mexico:
5002-9819 (in Mexico City)
01-800-759-7669 (in other cities)
❑ Panama:
800-2050
800-7669 (800-SONY)
❑ Peru:
0-801-1-7000
511-6100
❑ Venezuela:
0-800-1-SONY-00 (0-800-1-7669-00)
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Trademarks
Trademarks
© 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.
Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory
Stick PRO Duo, Memory Stick PRO, Memory Stick PRO-HG, Memory Stick Micro, M2, the Memory Stick logo, Memory Stick
Export, Memory Stick Import, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, DVgate, DVgate Plus, i.LINK, VAIO
DIGITAL STUDIO, VAIO Media, VAIO Media Music Server, VAIO Media Photo Server, VAIO Media Console, VAIO Sphere,
VAIO World, VAIO Zone, Vegas, VAIO Media Video Server, Click to BD, G-Sensor, like.no.other, CLIÉ, CLIÉ Files, CLIÉ
Launcher, CLIÉ Memo, Handycam, LocationFree, LocationFree Player, SonicStage, SonicFlow, SmartWi, ATRAC, and
ATRAC3plus are trademarks or registered trademarks of Sony Corporation.
Intel, Centrino, Core, Celeron, Xenon, and Pentium are trademarks or registered trademarks of Intel Corporation in the United
States and/or other countries.
Microsoft, Windows, Windows Media, Windows Mobile, Windows NT, Windows Vista, BitLocker, Outlook, Excel, MS-DOS,
PowerPoint, ReadyBoost, Internet Explorer, Aero, Windows Live, OneCare, and the Windows logo are trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries.
PS/2 is a registered trademark of IBM Corporation.
Blu-ray Disc and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
SD Logo is a trademark.
SDHC Logo is a trademark.
MultiMediaCard is a trademark of MultiMediaCard Association.
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Trademarks
All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks may not be specified.
Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective
owners.
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