Sony Cordless Telephone SPP S2720 User Manual
3-232-392-13 (1)  
Co rd le ss  
Te le p h o n e  
US  
Operating Instructions  
Hearing-Aid Compatible  
SPP-S2720  
©2001 Sony Corporation  
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6. The telephone company may make  
changes to it’s facilities, equipment,  
operations or procedures that could  
affect the operation of the equipment.  
If this happens the telephone  
INFORMATION FOR FCC  
REGURATION CLAIM  
1. This equipment complies with Part 15  
and Part 68 of the FCC rules for the  
United States. On the bottom of this  
equipment is a label that contains,  
among other information, the FCC  
certification number and ringer  
equivalence number (REN) for this  
equipment. If requested, this  
company will provide advance notice  
so you can make the necessary  
modifications to maintain  
uninterrupted service.  
7. If trouble is experienced with this  
equipment (SPP-S2720), for repair or  
warranty information, please contact  
Sony Direct Response Center: Tel 1-  
800-222-7669. If the equipment is  
causing harm to the telephone  
network, the telephone company may  
request that you disconnect the  
equipment until the problem is  
resolved.  
information must be provided to the  
telephone company.  
2. This equipment connect to  
nationwide telephone network  
through a modular telephone jack  
which applicable certification jack  
(connector) is USOC-RJ11C.  
3. The FCC compliant telephone cord  
and modular plug is provided with  
this equipment. This equipment is  
designed to be connected to the  
telephone network or premises  
wiring using a compatible modular  
jack that is part 68 compliant.  
8. All repairs will be performed in an  
authorized Sony service station.  
9. This equipment may not be used on  
coin service provided by the Phone  
Company or Party Lines.  
10.This equipment is hearing aid  
compatible.  
4. The REN is used to determine the  
quantity of devices that may be  
connected to the telephone line.  
Excessive RENs on the telephone line  
may result in the devices not ringing  
in response to an incoming call.  
Typically, the sum of the RENs  
should not exceed five (5.0).To be  
certain of the number of devices that  
may be connected to a line, as  
When programming emergency  
numbers and (or) making test calls to  
emergency numbers:  
1. Remain on the line and briefly  
explain to the dispatcher the reason  
for the call.  
2. Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
determined by the total RENs, contact  
the local telephone company.  
5. If this equipment (SPP-S2720) causes  
harm to the telephone network, the  
telephone company will notify you in  
advance that temporary  
discontinuance of service may be  
required. But if advance notice isn’t  
practical, the telephone company will  
notify the customer as soon as  
possible. Also, you will be advised  
of your right to file a complaint with  
the FCC if you believe it is necessary.  
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Precaución  
IMPORTANTES  
INSTRUCCIONES  
DE SEGURIDAD  
Se le advierte que cualquier cambio o  
modificación no aprobado expresamente en el  
presente manual podría anular su autorización  
para operar este equipo.  
El secreto de las comunicaciones puede no  
asegurarse cuando utilice este teléfono.  
A fin de reducir el riesgo de  
incendio, descarga eléctrica y  
lesiones a las personas cuando usted  
use su equipo telefónico, siempre  
debe observar precauciones básicas  
de seguridad, entre ellas:  
1.No use este producto cerca del  
agua, por ejemplo, cerca de una  
bañera, lavabo, fregadero de  
cocina o lavadora, en un sótano  
mojado o cerca de una piscina.  
2.Evite usar un teléfono (que no sea  
del tipo inalámbricos) durante una  
tormenta eléctrica. Existe la  
remota posibilidad de shock  
eléctrico debido a rayos.  
3.Para notificar una fuga de gas, no  
utilice el teléfono en la vecindad  
de dicha fuga.  
Nota  
Este equipo se ha sometido a pruebas y se ha  
determinado que cumple los límites para un  
aparato digital Clase B de conformidad con la  
Parte 15 de las Reglas FCC. Dichos límites están  
diseñados para brindar protección razonable  
contra interferencia dañina en una instalación  
residencial. Este equipo genera, utiliza y puede  
radiar energía de radiofrecuencia y, si no se  
instala y se usa de acuerdo con las instrucciones,  
puede ocasionar interferencia dañina en las  
radiocomunicaciones. Sin embargo, no hay  
garantía de que no ocurra interferencia en una  
instalación específica. En caso de que este equipo  
ocasione interferencia dañina en la recepción de  
radio o televisión, que se puede determinar  
apagando y encendiendo el equipo, se le insta al  
usuario a que trate de corregir la interferencia  
mediante una o más de las siguientes medidas:  
– Reorientar o reubicar la antena de recepción.  
– Aumentar la separación entre el equipo y el  
receptor.  
– Conectar el equipo en un enchufe de un  
circuito distinto al circuito al cual está  
conectado el receptor.  
4.Utilice solamente el cable de  
alimentación y las pilas indicados  
en este manual. No tire las pilas al  
fuego. Podrían explotar.  
– Consultar con el disstribuidor o con un  
técnico experimentado de radio / televisión  
para ayuda.  
Compruebe los códigos locales  
con respecto a las instrucciones  
especiales sobre cómo deshacerse  
de ellas.  
La operación está sometida a las dos condiciones  
siguientes: (1) Este dispositivo puede no causar  
interferencia, y (2) Este dispositivo deberá  
aceptar cualquier interferencia, incluyendo la  
que pueda causar una operación indeseada.  
NOTA IMPORTANTE  
GUARDE ESTAS  
INSTRUCCIONES  
Para cumplir los requisitos de exposición a RF  
de la FCC, siga las guías indicadas a  
continuación a fin de proteger el cuerpo contra  
la exposición a la energía electromagnética de  
RF.  
1. Evite el contacto directo con la antena de  
transmisión durante la conversación  
telefónica.  
2. No reemplace ni modifique de ninguna  
manera la antena.  
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6. La compañía telefónica puede realizar  
cambios en sus instalaciones, equipos,  
operaciones, o procedimientos que  
pueden afectar la operación del  
INFORMACIÓN PARA LA  
DEMANDA DE LA  
REGLAMENTACIÓN DE LA FCC  
equipo. Cuando suceda esto, la  
1. Este equipo cumple con la Parte 15 y  
la Parte 68 de las reglas de la FCC  
para EE.UU. En la base de este  
compañía telefónica le avisará con  
antelación para que pueda realizar las  
modificaciones necesarias a fin de  
mantener ininterrumpido el servicio.  
equipo hay una etiqueta que contiene,  
entre otra información, el número de  
certificado de la FCC y el número de  
equivalencia de timbre de llamada  
(REN) para este equipo. Cuando se  
solicite, esta información deberá  
ofrecerse a la compañía telefónica.  
7. Si experimenta algún problema con  
este equipo (SPP-S2720), con respecto  
a la reparación o a la información  
sobre la garantía, póngase en contacto  
con Sony Direct Response Center: Tel  
1-800-222-7669 (EE. UU. solamente).  
Si el equipo causa problemas en la  
línea, la compañía telefónica puede  
solicitarle que desconecte el equipo  
hasta que se resuelva el problema.  
2. Este equipo se conecta a la red  
telefónica nacional a través de una  
toma telefónica modular cuya toma  
(conector) de certificado aplicable es  
USOC-RJ11C.  
8. Todas las reparaciones deberá  
realizarlas un centro de reparaciones  
Sony.  
3. Con este equipo se suministran un  
cable telefónico y una clavija modular  
que cumplen las normas de la FCC.  
Este equipo ha sido diseñado para  
conectarse a la red telefónica o la  
instalación de un usuario utilizando  
una toma modular compatible que  
esté de acuerdo con la Parte 68.  
9. Este equipo puede no utilizarse en el  
servicio de pago previo  
proporcionado por la compañía  
telefónica o la línea compartida.  
10.Este equipo es compatible con  
dispositivos para ayuda a la audición.  
4. El REN se utiliza para determinar la  
cantidad de dispositivos que podrán  
conectarse a la línea telefónica. El  
exceso de REN conectados a la línea  
telefónica puede resultar en que los  
dispositivos no contesten a llamadas  
entrantes. Normalmente, la suma de  
REN no deberá ser superior a cinco  
(5,0). Para enterarse del número total  
de REN que puede conectarse a una  
línea, póngase en contacto con la  
compañía telefónica.  
Cuando programe números de  
emergencia y (o) realice llamadas de  
prueba a los mismos:  
1. Permanezca poco tiempo en la línea y  
explique a la otra parte la razón de la  
llamada.  
2. Realice tales actividades en horas no  
punta, como por la mañana temprano  
o a últimas horas de la tarde.  
5. Si este equipo (SPP-S2720) produce  
daños en la red telefónica, la  
compañía telefónica le notificará con  
antelación que es posible que se  
requiera la interrupción temporal del  
servicio. Pero si la notificación con  
antelación no es práctica, la compañía  
telefónica lo notificará al cliente lo  
antes posible. Además, se le  
notificará el derecho a realizar una  
reclamación a la FCC si usted lo  
considera necesario.  
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Ta b le o f co n t e n t s  
46 Locating the handset  
Ge t t in g St a rt e d  
47 Switching the phones during a  
8
9
Welcome  
call  
Read this first  
10 Step 1: Checking the package  
In t e rco m Op e ra t io n  
contents  
11 Step 2: Setting up the base unit  
48 Talking between the phones  
– Intercom – Walkie-Talkie  
function  
14 Step 3: Preparing the battery  
pack  
49 Transferring a call  
16 Step 4: Choosing the dialing  
mode  
17 Step 5: Entering the area code  
Ca lle r ID Fe a t u re s  
21 Setting up the EZ Access function  
50 Understanding the Caller ID  
service  
23 Registering additional cordless  
handsets  
50  
When you receive a call  
25 Changing the language of the  
display  
26 Identifying the parts  
51 Looking at the Caller ID list  
51  
52  
Viewing the Caller ID list  
Erasing data from the  
Caller ID list  
54 Using the Caller ID list  
Ba sics  
54  
Calling back a number from  
the Caller ID list  
30 Making calls  
55  
Storing a number of the  
Caller ID list into the Phone  
Directory  
33  
Redialing  
35 Receiving calls  
56  
To change the number of  
digits of the phone number  
Te le p h o n e Fe a t u re s  
58 Using “Caller ID with call  
37 Phone Directory  
waiting” service  
37  
40  
42  
Storing phone numbers and  
names  
Making calls from the Phone  
Directory  
Changing a stored name  
and/or phone number  
59 Using voice mail service  
59  
If you have messages  
43  
44  
Erasing a memory location  
Transferring the Phone  
Directory memory  
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Table of contents  
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Ad d it io n a l In fo rm a t io n  
61 Carrying the cordless handset by  
the belt clip  
62 Notes on power sources  
63 Maintenance  
64 Troubleshooting  
68 Specifications  
69 Index  
Back cover LIMITED WARRANTY  
7US  
Table of contents  
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Ge t t in g St a rt e d  
We lco m e  
Thank you for purchasing Sony QuadraStation 2.4!  
The phone systems can be expanded to a total of four cordless  
handsets and realizes the Intercom conversation between a couple of  
cordless handsets (walkie-talkie function).  
First, read the followings.  
• The system includes a cordless handset. If you utilize the walkie-  
talkie feature, it is necessary to purchase the SPP-H273 Sony cordless  
handset used for the QuadraStation 2.4 exclusively.  
• Be sure to register the additional cordless handset(s) to the base unit  
before use. (See “Registering additional cordless handsets” on page  
23.)  
• Some procedures may vary according to the number of the cordless  
handset assigned to the system. The distinctions are explicitly  
explained in this manual. In such a case, see the appropriate  
procedure.  
Other convenient features are as follows:  
• Walkie-Talkie function — enables you to make an intercom  
conversation between a couple of cordless handsets of the same  
phone system far from the base unit (e.g. use out of doors) (page 48).  
• EZ Access function — enables you to access to any set of numbers  
up to 32 digits long by simple one-touch (page 21).  
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Getting Started  
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Re a d t h is first  
Before you use your phone, you must first set it up. Here’s a quick way  
to set up your phone: Steps 1 to 5.  
St e p 1  
(p a g e 10)  
First,unpackthephoneandthesuppliedaccessories.  
St e p 2  
(p a g e s 11 t o 13)  
You need to do two things to set up the  
base unit, including finding the best  
location for the base unit.  
St e p 3  
(p a g e s 14 t o 15)  
Base unit  
Insert the battery pack into the cordless  
handset and charge it for more than 12  
hours.  
St e p 4  
(p a g e 16)  
Choose an appropriate dialing mode.  
St e p 5  
(p a g e s 17 t o 20)  
Enter the area code to use the Caller ID  
service.  
Th a t ’s it !  
Cordless handset  
For using the EZ Access function, follow the procedure in  
“Setting up the EZ Access function ” on page 21.  
For using optional cordless handsets, follow the procedure  
in “Registering additional cordless handsets” on page 23.  
For changing the language of the display, follow the  
procedure in “Changing the language of the display” on  
page 25.  
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Getting Started  
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St e p 1  
Ch e ckin g t h e p a cka g e co n t e n t s  
Make sure you have received the following items in the package.  
If anything is missing, contact your local Sony dealer.  
Base unit  
AC pow er adaptor (AC-T46)  
Cordless handset  
Telephone  
line cord  
Rechargeable  
battery pack  
(BP-T38)  
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St e p 2  
Se t t in g u p t h e b a se u n it  
Do the following steps:  
• Choose the best location  
• Connect the base unit  
Ch o o se t h e b e st lo ca t io n  
Where you place the base unit affects the reception quality of the  
cordless handset.  
Aw ay from noise sources such as a w indow  
by a street w ith heavy traffic  
Aw ay from television  
sets and other  
electronic equipment  
Aw ay from heat sources, such as radiators,  
airducts, and sunlight  
Aw ay from a microw ave  
oven  
Aw ay from excessive  
moisture, extremely low  
temperatures, dust,  
mechanical vibration, or  
shock  
Aw ay from a personal  
computer  
Ne a r a ce n t ra l lo ca t io n  
a n d o n a le ve l su rfa ce  
Aw ay from another  
cordless telephone  
CAUTION: • Should you experience intermittent loss of audio during a conversation, try  
moving closer to the base or move base unit aw ay from other noise sources.  
• The cordless telephone operates at a frequency that may cause interference to  
nearby TVs, VCRs, and microw ave oven; the base unit should not be placed  
near or on the top of a TV or VCR; and, if interference is experienced, moving  
the cordless telephone farther aw ay from the TV, VCR, or microw ave oven w ill  
often reduce or eliminate the interference.  
co n t in u e d  
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St e p 2: Se t t in g u p t h e b a se u n it (co n t in u e d )  
Co n n e ct t h e b a se u n it  
3
Hook the cord.  
2
To an AC outlet  
To DC IN 9V  
AC pow er adaptor  
To LINE  
(supplied  
AC-T46)  
Telephone line cord  
(supplied)  
1 To a telephone  
outlet  
1
2
3
ConnectthetelephonelinecordtotheLINEjackandtoa  
telephoneoutlet.  
ConnecttheACpoweradaptortotheDCIN9Vjackandto  
anACoutlet.  
Raisetheantenna.Makesureitpointstowardstheceiling.  
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Notes  
• Use only the supplied AC-T46 AC power adaptor.  
Do not use any other AC power adaptor.  
Polarity of the plug  
• Connect the AC power adaptor to a continuous power  
supply.  
–
• Place the base unit close to the AC outlet so that you  
can unplug the AC power adaptor easily.  
+
Tip  
Modular  
If your telephone outlet is not modular, contact your  
telephone service company for assistance.  
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St e p 3  
Pre p a rin g t h e b a t t e ry p a ck  
Charge the battery pack for more than 12 hours before you start using  
your cordless handset.  
1
2
Slideopenthebattery  
compartmentlidofthecordless  
handset.  
BP-T38  
Connectthebatteryconnector  
withcorrectpolarity(blackwire  
goesonlowersideandredwire  
goesonupperside).  
Red  
Black  
Hook  
3
4
Hookthecordsandinsertthe  
batterypack.Thenclosethelid.  
Place the cordless handset on  
the base unit.  
The CHARGE lamp on the base  
unit lights up and “HANDSET  
1”appearsonthedisplayofthe  
cordlesshandsetwhenthe  
Front side  
cordlesshandsetisproperly  
seatedonthechargeterminals  
ofthebaseunit.Chargethe  
batterypackformorethan 12  
hours sothatthebatteryisfully  
charged. The CHARGE lamp  
remainslitevenaftercharging  
iscompleted.  
CHARGE lamp  
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About the station number  
When you start charging the battery, “HANDSET 1”  
appears on the display of the cordless handset. This  
shows the ID number for each cordless handset and base  
unit of the system, called “station number.” The station  
number of the base unit is set to 0 and that of the cordless  
handset (supplied with the base unit) is set to 1 at the  
factory. The station number of the cordless handset  
newly added to the system will be one of the number 2  
through 4 in the order of registration. (See “Registering  
additional cordless handsets” on page 23.)  
HANDSET 1  
NEW  
OLD  
MASSAGE RING OFF  
Battery duration  
A fully charged battery pack lasts for about:  
• Approx. 5 hours when you use the cordless handset continuously  
• Approx. 6 days when the cordless handset is in standby mode.  
Notes  
• The battery pack will gradually discharge over a long period of time, even  
when not in use.  
• If you leave the battery pack in the cordless handset without charging it, the  
battery pack will be completely discharged.  
It may require several times of charging to recover to its full capacity.  
• While charging, the battery pack warms up. This is not a malfunction.  
To obtain the best performance from the battery  
Do not place the cordless handset on the base unit after each call. The  
battery works best if the cordless handset is returned to the base unit  
after two or three calls. However, do not leave the cordless handset off  
the base unit for a long period of time as this will completely discharge  
the battery pack.  
When to purchase a new battery pack  
If the battery lasts only a few minutes even after 12 hours of charging,  
the usable life of the battery has expired and needs replacement.  
Contact your local Sony authorized dealer or service center, and ask  
for a Sony BP-T38 rechargeable battery pack.  
Note  
Battery life may vary depending on usage condition and ambient temperature.  
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St e p 4  
Ch o o sin g t h e d ia lin g m o d e  
For the telephone to work properly, select an appropriate dialing mode  
(tone or pulse).  
When you set the dialing mode with the cordless handset, make sure  
the other cordless handsets* are not in use before you start the setting.  
You cannot set the dialing mode while the system is in use.  
* If the system includes any other additional cordless handsets.  
1
2
Press (PGM).  
Press (*TONE).  
You hear a confirmation beep.  
DIAL MODE  
1:TONE  
2:PULSE  
NEW  
OLD  
MASSAGE RING OFF  
3
Press (1)fortonedialingor (2)  
forpulsedialing.  
You hear a long confirmation  
beep.  
If you aren't sure of your dialing system  
Make a trial call with the dialing mode set to TONE.  
If the call connects, leave the setting as is; otherwise, set to PULSE.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
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St e p 5  
En t e rin g t h e a re a co d e  
When you use this phone for the first time, or move to an area that has a  
different area code, you must enter the area code. Otherw ise, you cannot use  
some functions of this phone and the Caller ID functions.  
This is also necessary because the phone must be able to select an area code to  
properly dial a call from the Caller ID list.  
Depending on your region, enter the 3-digit area code as follows:  
Case 1.  
If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter  
your home area code” below.  
If you live in an area where calls from or to other local areas can also be made by 10-digit dialing  
(area code + number), you can register up to 5 local area codes with this telephone to take  
advantage of this system. See “To enter the local area code (For 10 digits phone number users)”  
on page 19.  
Case 2.  
If 10-digit dialing (area code + number) is required for all local calls in your area, see  
“To enter the local area code (For 10 digits phone number users)” on page 19.  
When you enter the area code with the cordless handset, make sure the other cordless  
handsets* are not in use before you start the setting. You cannot enter area code while  
the system is in use.  
* If the system includes any other additional cordless handsets.  
To e n t e r yo u r h o m e a re a co d e  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose “AREA  
CODE”, andthenpressJogDial.  
(GO BACK)  
HOME  
LOCAL 1:  
:
NEW  
OLD  
MASSAGE RING OFF  
3
PressJogDialagain.  
“ENTER HOME AREA  
CODE”appearsonthedisplay.  
ENTER  
HOME AREA CODE  
(ERASE)  
_
NEW  
OLD  
MASSAGE RING OFF  
co n t in u e d  
Getting Started  
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St e p 5: En t e rin g t h e a re a co d e (co n t in u e d )  
4
5
Enterthethreedigitsofyourhomeareacode  
usingthedialingkeys.  
Press (PGM).  
Youhearalongconfirmationbeep.  
Notes  
• If the home area code is already entered, it appears on the display in step 2.  
To enter a different home area code, see “To change the home area code”  
below.  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• If the area code has not been entered, calling back from the Caller ID list and  
storing the Caller ID data into the Phone Directory cannot be performed.  
• If the home area code is not correctly entered, “ERROR” will appear on the  
display and five short error beeps will be heard after (PGM) is pressed in  
step 5. Move the cordless handset closer to the base unit, make sure the other  
cordless handsets* are not in use before you start the setting.  
* If the system includes any other additional cordless handsets.  
Tips  
• When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
• To check the current home area code, perform steps 1 and 2. The home area  
code appears on the display for about 60 seconds.  
To change the home area code  
1 Performsteps1to3onpage17.  
Thecurrenthomeareacodeappearsonthedisplay.  
2 Press (ERASE)toerasethecurrenthomeareacode.  
3 Enteranewhomeareacodeusingthedialingkeys.  
4 Press (PGM).  
Youhearalongconfirmationbeep.  
To erase the home area code  
You can erase the home area code. Perform steps 1 and 2 above, then  
press (PGM).  
The home area code will be erased, and you hear a long confirmation  
beep.  
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To e n t e r t h e lo ca l a re a co d e (Fo r 10 d ig it s  
p h o n e n u m b e rs u se rs)  
If a call matches one of the local area codes you entered, the phone  
number will be registered with 10 digits in the Caller ID list (area code  
+ number). If a call does not match one of the local area codes you  
entered, the phone number will be registered with 11 digits in the  
Caller ID list (1 + area code + number). Some regions of the country  
allow you to have more than one local area code. (Up to five local area  
codes can be entered in this phone.)  
1 Performsteps1and2onpage17.  
2 Select the number (“LOCAL 1” to “LOCAL 5”)  
HOME  
:
toenterthelocalareacodebyturningJogDial.  
LOCAL 1:  
LOCAL 2:  
NEW  
OLD  
MASSAGE RING OFF  
3 PressJogDial.  
“ENTER LOCAL AREA CODE 1” appears on  
the display when you select “LOCAL 1” in step  
2.  
4 Enterthethreedigitsofthelocalareacodeusing  
thedialingkeys.  
5 Press (PGM).  
Youhearalongconfirmationbeep.  
Notes  
• If the local area code is already entered, it appears on the display in step 2.  
To enter a different local area code, see “To change the local area code” on  
page 20.  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• If the local area code is not correctly entered, “ERROR” will appear on the  
display and five short error beeps will be heard after (PGM) is pressed in  
step 5. Move the cordless handset closer to the base unit, make sure the other  
cordless handsets* are not in use before you start the setting.  
* If the system includes any other additional cordless handsets.  
Tips  
• When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
• To check the current local area code, perform steps 1 and 2. The local area  
code appears on the display for about 60 seconds.  
co n t in u e d  
Getting Started  
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St e p 5: En t e rin g t h e a re a co d e (co n t in u e d )  
To change the local area code  
1 Performsteps1to3onpage19.  
Thecurrentlocalareacodeappearsonthedisplay.  
2 Press (ERASE)toerasethecurrentlocalareacode.  
3 Enteranewlocalareacodeusingthedialingkeys.  
4 Press (PGM).  
Youhearalongconfirmationbeep.  
To erase the local area code  
You can erase the local area code. Perform steps 1 and 2 avobe, then  
press (PGM). The local area code will be erased, and you hear a long  
confirmation beep.  
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Se t t in g u p t h e EZ Acce ss fu n ct io n  
The EZ Access function enables you to access to any set of numbers up  
to 32 digits long by simple one-touch. Use for calling cards plus PIN,  
voice mail, long distance provider, or any other set of frequently used  
number.  
After setting up the access number, you only need to press  
(EZ ACCESS) for dialing the access number of your special services  
e.g. long distance provider.  
Also, you can set up just a phone number with the function for one-  
touch dialing.  
When the system has two or more cordless handsets, you can assign a  
different access number or phone number to each cordless handset.  
1
2
Press (PGM).  
Press (EZ ACCESS).  
EZ ACCESS  
ENTER NUMBER  
NEW  
OLD  
MASSAGE RING OFF  
3
4
Entertheaccessnumberusing  
thedialingkeys.  
(ERASE)  
Press (PGM).  
(REDIAL/PAUSE)  
Youhearalongconfirmation  
beep.  
Notes  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• You can register up to 32 digits as an access number.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
co n t in u e d  
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Se t t in g u p t h e EZ Acce ss fu n ct io n (co n t in u e d )  
To use the EZ Access  
–for making calls, see page 31.  
–for redialing, see page 33.  
–for making calls from the Phone Directory, see page 41.  
–for making calls from Caller ID list, see page 54.  
To change the access number  
1 Performsteps1and2onpage21.  
Thecurrentaccessnumberappearsonthedisplay.  
2 Press (ERASE)toerasethecurrentaccessnumber.  
3 Enteranewaccessnumberusingthedialingkeys.  
4 Press (PGM).  
Youhearalongconfirmationbeep.  
To store a number to be dialed via Private Branch Exchange  
(PBX)  
Before entering a phone number in step 3 on page 21, do as follows:  
1 Entertheoutsidelineaccessdigit(e.g.,9).  
2 Press (REDIAL/PAUSE).  
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Re g ist e rin g a d d it io n a l co rd le ss h a n d se t s  
The phone system includes a cordless handset. You can expand the  
system including a total of four cordless handsets. Be sure to register  
the ID number of the additional cordless handset called “station  
number” to the base unit before using the additional cordless handset.  
The station number of the cordless handset (supplied with the base  
unit) is set to 1 at the factory. The station number of the cordless  
telephone newly added to the system will be one of the number 2  
through 4 in the order of registration.  
Before you start registering, set all the unit of the system in standby  
mode and place them close to each other (within a distance of 12  
inches). Then do the following procedure only on the additional  
cordless handsets one bye one.  
Caution  
Do not register tw o or three cordless handsets at the same time.  
Doing so may result in more than one cordless handsets having an  
identical station number.  
w ithin 12 inches  
Base unit  
cordless handset  
1
2
Press (PGM).  
Press (INTERCOM).  
Youhearaconfirmationbeep.  
ENTER SYSTEM ID  
_
NEW  
OLD  
MASSAGE RING OFF  
co n t in u e d  
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Re g ist e rin g a d d it io n a l co rd le ss h a n d se t s (co n t in u e d )  
3
4
Enter the 8 digits system ID by  
pressing the dialing keys.  
The system ID is shown on a sticker  
affixed to the bottom of the base unit.  
Press (PGM).  
You hear a long confirmation beep and  
the assigned station number is  
displayed.  
System ID  
Notes  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
Once you add a cordless handset to the base unit system, you cannot change the  
station numbers, or cancel the additional registrations.  
•
When you press any button other than (PGM) to use an unregistered cordless  
handset, the message “PLEASE REGISTER THIS HANDSET” will appear on the  
display, and five short error beeps will be heard. You must first register the cordless  
handset you want to add to the system.  
•
•
If you try to register a cordless handset which you have already added to the system,  
the five short error beeps will be heard and the registration will be canceled.  
If the registration is unsuccessful, “ERROR” will appear on the display, and five short  
error beeps will be heard after (PGM) is pressed in step 4. Move all the cordless  
handsets closer to the base unit, and then start over the procedure.  
To check the station number assigned to the additional  
cordless handset  
The station number of the cordless handset appears on  
HANDSET 2  
the display of the cordless handset while it is seated on  
the charger. You can also utilize the supplied sticker of  
the station number and attaching on the cordless  
handset. (For details, see Operating Instructions of  
SPP-H273.)  
NEW  
OLD  
MASSAGE RING OFF  
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Ch a n g in g t h e la n g u a g e o f t h e d isp la y  
You can choose English or Spanish as the display language by  
following the procedure below.  
To ch a n g e t h e la n g u a g e fro m En g lish t o Sp a n ish  
1
2
Press (PGM).  
Turn  
Press  
TurnJogDialtochoose  
“ESPANOL”, and then press Jog  
Dial.  
(GO BACK)  
NO  
SI  
NEW  
OLD  
MASSAGE RING OFF  
3
TurnJogDialtochoose“SI”,  
andthenpressJogDial.  
Youwillhearalong  
confirmationbeep.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
To ch a n g e t h e la n g u a g e fro m Sp a n ish t o En g lish  
1 Press (PGM).  
2 Turn Jog Dial to choose “ENGLISH”, and then  
(REGRESAR)  
NO  
pressJogDial.  
YES  
NEW  
3 TurnJogDialtochoose“YES”,andthenpress  
OLD  
MASSAGE RING OFF  
JogDial.  
Youwillhearalongconfirmationbeep.  
co n t in u e d  
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Id e n t ifyin g t h e p a rt s  
Refer to the pages indicated in parentheses for details.  
Base unit  
1
2
3
4
5
1 VOICE MAIL lamp (p. 59)  
4 CHARGE lamp (p. 14)  
Flashes, noticing that you have  
messages waiting for you to retrieve  
in voice mail service.  
Lights while the battery is being  
charged.  
5 HANDSET LOCATOR button  
2 NEW CALL lamp (p. 51)  
(p. 46)  
Flashes when there is a “NEW”  
Allows you to page the handset.  
data in the Caller ID list.  
3 IN USE lamp (p. 30)  
Lights when the handset is in use.  
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6
7
8
9
6 Antenna (p. 12)  
7 Hook for AC pow er adaptor  
cord (p. 12)  
8 DC IN 9V jack (p. 12)  
9 LINE (telephone line) jack  
(p. 12)  
co n t in u e d  
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Id e n t ifyin g t h e p a rt s (co n t in u e d )  
Cordless handset  
1
2
3
9
0
4
5
qa  
6
qs  
qd  
7
8
1 Antenna  
9 Jog Dial (p. 17, 37, 51)  
2 Speaker  
0 OFF button (p. 30, 36)  
Allows you to disconnect the call.  
3 Display w indow (p. 30, 50)  
qa INTERCOM button (p. 48, 49)  
4 TALK button (p. 30)  
Lets you talk between the cordless  
handsets (when the system has any  
other additional cordless handsets).  
Lets you make or receive a call.  
5 HOLD button (p. 31)  
Puts a call on hold.  
qs Dialing keys (p. 30)  
6 Battery compartment (p. 14)  
qd ERASE button (p. 18, 39)  
7 CALL WAITING/FLASH button  
(p. 31, 58)  
Switches to a second call if you  
have “call waiting” service, or lets  
you make a new call.  
8 EZ ACCESS button (p. 21, 31)  
Lets you make a call with the  
registered access number.  
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qh  
qj  
qf  
qk  
ql  
w;  
qg  
wa  
qf  
TONE button (p. 31)  
ql PGM (program) button  
(p. 17, 37)  
Allows you to switch temporarily to  
tone dialing.  
w; REDIAL/PAUSE button  
(p. 22, 33)  
qg RINGER  
Redials one of the last five numbers  
called/inserts a pause in the dialing  
sequence.  
qh I (HEADSET) jack (p. 31, 35, 61)  
qj VOL (volume) sw itch (p. 31)  
wa MIC (Microphone)  
Adjust the cordless handset  
volume.  
qk #button (p. 56)  
Used to change the number of digits  
of the phone number in the Caller  
ID list.  
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Ba sics  
Ma kin g ca lls  
1
2
Pick up the cordless handset  
from the base unit.  
Press (TALK) and wait until  
“TALK” appears on the display  
and the display also shows the  
talk time in hours, minutes and  
seconds.  
I (HEADSET)  
The dialing keys light up.  
You then hear a dial tone.  
jack  
VOL sw itch  
The IN USE lamp on the base  
unit lights up.  
(HOLD)  
If you hear five short error  
beeps and “NO  
(*TONE)  
CONNECTION” appears on the  
display, move closer to the base  
unit.  
3
4
Dial the phone number.  
(ERASE)  
(EZ ACCESS)  
(CALL WAITING/FLASH)  
When you’re done talking, press  
(OFF) or replace the cordless  
handset on the base unit.  
The display turns off.  
To make a call after checking the phone number  
You can dial the phone number before pressing (TALK) or  
(EZ ACCESS). If you make a mistake when dialing the phone number,  
press (ERASE) to erase the number.  
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Making calls w hen the headset is connected  
When a headset (optional) is connected to the I  
(HEADSET) jack on the cordless handset, you can  
talk through the headset.  
Open  
Making calls using the EZ Access function  
To set up the access number, see “Setting up the EZ  
Access function” on page 21.  
1 Pick up the cordless handset from the base unit.  
2 Dial the phone number (e.g.,  
1-201-123-4567, or 011-...).  
3 Press (EZ ACCESS).  
The system dials first, the access number set up  
with the EZ access function, and then the phone  
number you dialed in step 2. “TALK” appears  
on the display.  
TALK  
E12011234567  
NEW  
OLD  
MASSAGE RING OFF  
4 When you’re done talking, press (OFF) or  
replace the cordless handset on the base unit.  
Note  
If you have set up a phone number with the EZ access function, just press  
(EZ ACCESS) to dial the phone number (i.e. skip step 2).  
Additional tasks  
To  
Do this  
Adjust the cordless  
handset volume  
Set the VOL switch to H (high), M (middle) or L (low).  
1
Put a call on hold*  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again or pick up the cordless handset  
from the base unit (When Quick talk is set to “ON”; see  
page 36) to resume the conversation.  
Switch to tone dialing  
temporarily  
Press (*TONE) after you’re connected.  
The line will remain in tone dialing until disconnected.  
Switch to another call  
(“call waiting” service* )  
Press (CALL WAITING/FLASH).  
Press (CALL WAITING/FLASH) again to return to the first  
2
caller.  
1
* If four minutes has passed after you put a call on hold, the connection will be  
broken automatically.  
2
* You need to subscribe to this service from your telephone company.  
co n t in u e d  
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Ma kin g ca lls (co n t in u e d )  
Notes  
•
When making a call on the cordless handset, “ ” appears on the display  
indicating the receiver sensitivity with the base unit. Three bars indicate a  
good reception, no bar indicates a bad reception. When calling from an area  
with poor reception, you may experience interference or the call may be  
disconnected, so try to use the cordless handset in areas that have a good  
reception.  
•
•
When you increase the sound volume, in some cases the back ground noise  
may be increased as well. You should adjust the volume accordingly.  
If the cordless handset beeps every second during a conversation and “ ”  
appears on the display, move closer to the base unit; otherwise, you will hear  
five short error beeps and “NO CONNECTION” will appear on the display,  
and the call will be disconnected after 30 seconds.  
•
When the talk time exceeds 9:59:59, the display counts from 0:00:00 again.  
If the battery becomes w eak during a call  
The cordless handset will beep twice per second, “BATTERY LOW”  
appears on the display. Finish your call and replace the cordless  
handset on the base unit to charge the battery pack.  
For optimum performance, charge the battery for a full 12 hours.  
Note that during the initial charge time (approx. 10 minutes), “PLEASE  
WAIT...” and “BATTERY LOW” appear on the display and the  
cordless handset cannot be used.  
After “BATTERY LOW” turns off, you may be able to use the cordless  
handset, but the battery duration will be very short; thus it is  
recommended that you fully charge the battery before next use.  
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Re d ia lin g  
The cordless handset stores five dialed phone numbers.  
1
2
Press (REDIAL/PAUSE).  
Turn  
Press  
Display the name or phone  
number you want to call by  
turning Jog Dial.  
3
4
Press Jog Dial.  
Turn Jog Dial to choose “DIAL”,  
and then press Jog Dial.  
The phone number will be  
redialed.  
(PGM)  
(EZ ACCESS)  
Notes  
•
The redial memory only registers up to 32 digits. Exceeding numbers will not  
be redialed.  
•
If an access number of the long distance call is registered in (EZ ACCESS), the  
number cannot be stored for the redial button use. To redial long distance  
calls with (EZ ACCESS), press (EZ ACCESS) instead of above steps 3 and 4.  
Tips  
•
•
•
Although the phone number displayed on the redial list is up to 15 digit, the  
redialing will be successful.  
If you redial the same number repeatedly, this number will only be counted  
as one number of the total five registered numbers that can be redialed.  
When dialing from a phone number with a registered name, that name will  
be displayed in the list in step 2.  
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Ma kin g ca lls (co n t in u e d )  
To erase the dialed phone number one by one  
1 Display the name or phone number you want to erase by  
doing steps 1 to 3 on page 33.  
2 Turn Jog Dial to choose “ERASE REDIAL”, and then press  
Jog Dial.  
3 Turn Jog Dial to choose “YES”, and then press Jog Dial.  
You hear a long confirmation beep, and the number is  
erased.  
To erase the entire dialed phone numbers at once  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY MANAGE”, and then  
press Jog Dial.  
3 Turn Jog Dial to choose “ERASE ALL RDL”, and then press  
Jog Dial.  
4 Turn Jog Dial to choose “ERASE REDIAL”, and then press  
Jog Dial.  
You hear a long confirmation beep, and the entire number  
are erased.  
To store the dialed phone number into the Phone Directory  
See page 39.  
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Re ce ivin g ca lls  
1
2
When you hear the phone ring:  
• Press (TALK).  
or  
• Pick up the cordless handset  
from the base unit when the  
cordless handset is placed on  
the base unit. (When Quick  
talk is set to “ON”; see page  
36)  
I (HEADSET)  
jack  
VOL sw itch  
(HOLD)  
“TALK” appears on the display  
and the display also shows the  
talk time in hours, minutes and  
seconds.  
The IN USE lamp on the base  
unit lights up.  
(CALL WAITING/FLASH)  
(PGM)  
When you’re done talking, press  
(OFF) or replace the cordless  
handset on the base unit.  
The display turns off.  
Receiving calls w hen the headset is connected  
When a headset (optional) is connected to the I  
(HEADSET) jack on the cordless handset, you can  
talk through the headset.  
Open  
co n t in u e d  
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Re ce ivin g ca lls (co n t in u e d )  
Additional tasks  
To  
Do this  
Adjust the cordless handset  
volume  
Set the VOL switch to H (high), M (middle) or L  
(low).  
1
Put a call on hold*  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again or pick up the cordless  
handset from the base unit (When Quick talk is  
set to “ON”; see below) to resume the  
conversation.  
Switch to another call  
(“call waiting” service* )  
Press (CALL WAITING/FLASH).  
Press (CALL WAITING/FLASH) again to return to  
the first caller.  
2
Receive a call by only picking  
up the cordless handset from  
the base unit, without pressing  
(TALK)(Quick talk)  
Press (PGM). Turn Jog Dial to choose “QUICK  
TALK”, then press Jog Dial.  
Turn Jog Dial to choose “ON”, then press Jog  
Dial.  
Adjust the ringer volume of  
the cordless handset  
While the cordless handset is ringing: Turn Jog  
Dial to adjust the volume.  
While the cordless handset is not in use: Press  
(PGM). Turn Jog Dial to choose “RINGER  
VOLUME” then press Jog Dial to adjust the  
volume. Press (OFF).  
The ringer volume can be adjusted to three  
different levels: high, low and off. If the ringer  
is set off, “RING OFF” will appear on the  
display.  
1
* If four minutes has passed after you put a call on hold, the connection will be  
broken automatically.  
2
* You need to subscribe to this service from your telephone company.  
Tip  
To inform you of an incoming call, the display shows “** RINGING **” even  
when you set the ringer volume on the cordless handset to off. You can still  
make calls, and also receive calls if another telephone connected to the same  
line rings to inform you of incoming calls.  
If you have subscribed to the Caller ID service;  
•
the caller’s number and/ or name appears on the display when you receive a  
call (see page 50) or when another call comes in by “call waiting” service.  
•
the name stored in the Phone Directory appears on the display if the call  
matches the number stored in the Phone Directory (memory match function;  
see page 50).  
•
the ringer sound changes to a higher tone if the call matches the number  
stored in the Phone Directory (memory match function; see page 50).  
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Te le p h o n e Fe a t u re s  
Ph o n e Dire ct o ry  
You can dial a number by scrolling through the Phone Directory, in  
which up to 50 phone numbers can be stored. When the system has  
two or more cordless handsets, you can store a different set of phone  
numbers to each cordless handset.  
St o rin g p h o n e n u m b e rs a n d n a m e s  
Example: to store “SONY” “123-  
4567”.  
1
Press (PGM).  
(GO BACK)  
PHONE DIRECTORY  
Turn  
Press  
MEMORY MANAGE  
NEW  
OLD  
MASSAGE RING OFF  
If “PHONE DIRECTORY” is  
not selected, turn Jog Dial to  
select it.  
2
3
Press Jog Dial.  
“ENTER NAME” appears on  
the display.  
ENTER NAME  
ABCDEFGHIJKLMN  
(ERASE)  
OPQRSTUVWXYZ  
NEW  
OLD  
MASSAGE RING OFF  
Enter the name by turning Jog  
Dial.  
(REDIAL/PAUSE)  
You can enter up to 15  
characters.  
Turn Jog Dial until the desired  
character is selected, and then  
press Jog Dial.  
co n t in u e d  
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Ph o n e Dire ct o ry (co n t in u e d )  
Each press of Jog Dial after choosing “M” or  
“m” switches the characters from upper case  
letters t lower case letters t numbers and  
symbols.  
ENTER NAME  
ABCDEFGHIJKLMN  
OPQRSTUVWXYZ  
MASSAGE RING OFF  
NEW  
OLD  
ENTER NAME  
abcdefghijklmn  
opqrstuvwxyz  
MASSAGE RING OFF  
NEW  
OLD  
Enter successive characters in the same way.  
To enter a “space”, turn Jog Dial to choose  
“ ” (space), and then press Jog Dial.  
ENTER NAME  
0123456789"#$&  
'()*+,-./:;  
MASSAGE RING OFF  
NEW  
OLD  
4
5
Press (PGM).  
SONY  
ENTER NUMBER  
“ENTER NUMBER” appears on the display.  
NEW  
OLD  
MASSAGE RING OFF  
Enter the phone number by pressing the dialing  
keys.  
SONY  
1234567_  
NEW  
OLD  
MASSAGE RING OFF  
You can enter up to 20 digits, including a tone  
and a pause, each of which is counted as one  
digit.  
SONY  
1234567890123456  
78_  
NEW  
When the phone number of 16 digits or more  
has been entered, the phone number appears in  
two lines.  
OLD  
MASSAGE RING OFF  
6
Press (PGM).  
You hear a long confirmation beep, and the  
name and the number are stored.  
The display goes off.  
38US  
Telephone Features  
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Notes  
•
If you try to save a 51st phone number, you will hear five short error beeps  
and “THE MEMORY IS FULL” will be displayed. You cannot store the  
phone number. To store another phone number, erase one of the stored  
phone numbers (see page 43).  
•
•
Names cannot be entered using the dialing keys.  
Do not allow more than 60 seconds to elapse during the operation procedure.  
Tips  
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
•
If you have entered a wrong name or number in step 3 or 5, turn Jog Dial to  
choose “P” then press Jog Dial or press (ERASE) to erase it. Then enter the  
correct name or number.  
To store a number to be dialed via Private Branch Exchange  
(PBX)  
Before entering a phone number in step 5 on page 38, do as follows:  
1 Enter the outside line access digit (e.g., 9).  
2 Press (REDIAL/PAUSE).  
To store the dialed phone number into the Phone Directory  
The dialed phone numbers of up to 20 digits can be stored in the  
Phone Directory.  
1 Press (REDIAL/PAUSE).  
2 Display the name or phone number you want to call by  
turning Jog Dial, and then press Jog Dial.  
3 Turn Jog Dial to choose “PROGRAM”, and then press Jog  
Dial.  
4 Enter the name by doing steps 3 and 4 on pages 37 to 38.  
5 Press (PGM).  
You hear a long confirmation beep, and the name and the  
number are stored.  
co n t in u e d  
Telephone Features 39US  
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Ph o n e Dire ct o ry (co n t in u e d )  
Ma kin g ca lls fro m t h e Ph o n e Dire ct o ry  
Turn  
Press  
1
Press Jog Dial.  
“PHONE DIRECTORY”  
appears on the display.  
PHONE DIRECTORY  
ABC  
DEF  
NEW  
OLD  
MASSAGE RING OFF  
(TALK)  
(PGM)  
(EZ ACCESS)  
2
Turn Jog Dial to select an alphabet group  
([ABC], [DEF]...) which includes the initial  
character of the name you want to search for,  
and then press Jog Dial.  
TUV  
WXYZ  
etc  
NEW  
OLD  
MASSAGE RING OFF  
If a numbers or a symbol is the initial character,  
select the “[etc]” group.  
3
4
Select the name you want to call by turning Jog  
Dial.  
BROWN JOHN  
SONY  
SMITH JOHN  
NEW  
OLD  
MASSAGE RING OFF  
(GO BACK)  
DIAL  
EDIT  
Press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
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5
Turn Jog Dial to choose “DIAL”, and then press  
Jog Dial.  
The phone number will be dialed.  
Tips  
•
•
•
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
If there is no data recorded in the selected alphabet group in step 2, the data  
memory of the next following group will be displayed.  
You may press (TALK) on the cordless handset to make a call instead of  
doing steps 4 and 5.  
If an access number of the long distance call is set up with the EZ access  
function, you can add the access number to the phone number and make a  
call by pressing (EZ ACCESS) after step 3. For setting up the EZ access  
function, see page 21.  
co n t in u e d  
Telephone Features 41US  
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Ph o n e Dire ct o ry (co n t in u e d )  
Ch a n g in g a st o re d n a m e a n d /o r p h o n e  
n u m b e r  
1 Display the name you want to change by doing  
BROWN JOHN  
SONY  
SMITH JOHN  
steps 1 to 3 on page 40.  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
EDIT  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “EDIT”, and then press  
SONY_  
ABCDEFGHIJKLMN  
OPQRSTUVWXYZ  
Jog Dial.  
The cursor is “_” at the right of the name.  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “P”, then press Jog Dial  
or press (ERASE) to erase the characters, and  
enter the new name.  
If you want to change only the number, skip this  
step.  
5 Press (PGM).  
SONY  
1234567_  
The cursor is at the right of the phone number.  
NEW  
OLD  
MASSAGE RING OFF  
6 Press (ERASE) to erase the number, and enter  
the new number.  
If you don’t want to change the number, skip  
this step.  
7 Press (PGM).  
You hear a long confirmation beep and the  
name and/ or the number is changed.  
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Era sin g a m e m o ry lo ca t io n  
To erase the phone number one by one  
1 Display the name you want to erase by doing  
BROWN JOHN  
SONY  
SMITH JOHN  
steps 1 to 3 on page 40.  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
EDIT  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE DIRECTORY”,  
(GO BACK)  
NO  
and then press Jog Dial.  
YES  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “YES”, and then press  
Jog Dial.  
You hear a long confirmation beep and the  
memory location is erased.  
To erase the entire memory at once  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY  
(GO BACK)  
PHONE DIRECTORY  
MANAGE”, and then press Jog Dial.  
MEMORY MANAGE  
OLD  
NEW  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE ALL DIR”,  
(GO BACK)  
NO  
ERASE DIRECTORY  
and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “ERASE DIRECTORY”,  
and then press Jog Dial.  
You hear a long confirmation beep and the  
entire memory is erased.  
co n t in u e d  
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Ph o n e Dire ct o ry (co n t in u e d )  
Tra n sfe rrin g t h e Ph o n e Dire ct o ry m e m o ry  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l  
co rd le ss h a n d se t s)  
The Phone Directory memory can be transferred one by one or all at  
once (with a maximum of 50 numbers) from a cordless handset to an  
additional cordless handset. This function works only when one or  
more additional cordless handsets are available on the system.  
Make sure the other cordless handsets to receive the memory are not in  
use.  
To transfer one phone number from the Phone Directory  
Example: From HANDSET 1 to HANDSET 2.  
1 Display the name you want to transfer by doing  
BROWN JOHN  
SONY  
SMITH JOHN  
steps 1 to 3 on page 40.  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
EDIT  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “SEND DIRECTORY”,  
and then press Jog Dial.  
4 When the system has an additional cordless  
handset  
You hear a long confirmation beep and the  
memory is transferred.  
When the system has tw o or more additional  
cordless handsets  
(GO BACK)  
TO HANDSET 2  
TO HANDSET 3  
NEW  
Turn Jog Dial to choose “TO HANDSET 2” or  
station number of the cordless handset to which  
you are forwarding the memory, and then press  
Jog Dial.  
OLD  
MASSAGE RING OFF  
You hear a long confirmation beep and the  
memory is transferred.  
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To transfer all phone numbers from the Phone Directory  
The Phone Directory receiving the transfer will be totally overwritten.  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY  
(GO BACK)  
SEND ALL DIR  
ERASE ALL CID  
MANAGE”, and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
3 Press Jog Dial.  
4 When the system has an additional cordless  
handset  
Skip this step.  
When the system has tw o or more additional  
cordless handsets  
(GO BACK)  
TO HANDSET 2  
TO HANDSET 3  
Turn Jog Dial to choose “TO HANDSET 2” or  
station number of the cordless handset to which  
you are forwarding the memory, and then press  
Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
5 Turn Jog Dial to choose “SEND DIRECTORY”,  
(GO BACK)  
NO  
SEND DIRECTORY  
and then press Jog Dial.  
“SENDING…” appears on the display during  
the transfer.  
NEW  
OLD  
MASSAGE RING OFF  
You hear a long confirmation beep and the  
entire memory is transferred.  
Notes  
•
If there are already 50 numbers stored in the Phone Directory receiving the  
transferred number one by one from the other Phone Directory,  
“RECEIVER’S MEMORY IS FULL” will appear on the display and five  
short error beeps will be heard to indicate that the transfer was unsuccessful.  
To make the transfer possible, erase one of the stored phone numbers existing  
in the Phone Directory (see page 43).  
•
•
If the transfer is unsuccessful, “ERROR” will appear on the display, and five  
short error beeps will be heard. Move the sending unit closer to the receiving  
unit, make sure the receiving unit is not in use, and then start over the  
procedure.  
To check the station number assigned to the cordless handset, see page 24.  
Telephone Features 45US  
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Lo ca t in g t h e h a n d se t s  
You can page the handsets from the base unit.  
Note that you cannot page if the handset is in use.  
Press (HANDSET LOCATOR).  
All the cordless handsets on the  
system ring for about one  
minute.  
To stop ringing, press (OFF) on  
any of them.  
Tip  
You can page the handset even when “RINGER VOLUME” is set to “RING  
OFF”.  
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Sw it ch in g t h e p h o n e s d u rin g a ca ll  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l co rd le ss  
h a n d se t s)  
You can easily switch from the cordless handset to another cordless  
handset without disconnecting the call. This function works only when  
one or more additional cordless handsets are available on the system.  
1
2
Press (HOLD) on the cordless  
handset.  
The call is on hold and “HOLD”  
appears on the display.  
Pick up another cordless  
handset from the base unit or  
the charger (When Quick talk is  
set to “ON”; see page 36), or  
press (TALK) or (HOLD) on  
another cordless handset.  
(TALK)  
You can continue talking to the  
caller through another cordless  
handset.  
Telephone Features 47US  
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In t e rco m Op e ra t io n  
Ta lkin g b e t w e e n t h e p h o n e s – In t e rco m  
– Wa lkie -Ta lkie fu n ct io n  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l co rd le ss  
h a n d se t s)  
You can make an intercom conversation between a couple of cordless handsets  
(Walkie-Talkie function) of the same phone system far from the base unit (e.g. use out  
of doors). You can start the intercom from any cordless handset. This function works  
only when one or more additional cordless handsets are available on the system.  
Example: Making intercom call from station  
number 1 to station number 2.  
1
2
Press (INTERCOM).  
When the system has an additional cordless  
handset  
Skip this step.  
When the system has tw o or more  
additional cordless handsets  
Turn Jog Dial to choose “TO HANDSET 2”,  
3 and then press Jog Dial.  
Both cordless handsets ring and  
(TALK)  
“** INTERCOM 2 **” appears on the  
display of the cordless handset whose station  
number is 1 and “** INTERCOM 1 **”  
appears on the display of the cordless handset  
whose station number is 2.  
When a person at the cordless handset whose  
station number is 2 picks up the cordless  
handset from the charger (When Quick talk is  
set to “ON”; see page 36), or presses (TALK)  
4 or (INTERCOM), you can talk with each other.  
When you are done talking, replace the  
cordless handset on the base unit or the  
charger, or press (OFF).  
If no one answ ers the phone  
Press (INTERCOM) again.  
Notes  
•
If there is an incoming outer line call during the intercom conversation between a couple of  
cordless handsets (Walkie-Talkie function), intercom call will not be disconnected. When you  
answer the outer line call, press (OFF) to end the intercom conversation.  
•
To check the station number assigned to the cordless handset, see page 24.  
Tip  
You can receive an intercom call on the cordless handset even when the ringer volume is set to  
off. The cordless handset will ring at a low level.  
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Tra n sfe rrin g a ca ll  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l co rd le ss  
h a n d se t s)  
You can transfer a call between the cordless handsets without disconnecting the call.  
This function works only when one or more additional cordless handsets are  
available on the system.  
Example: Transferring a call from station  
number 1 to station number 2.  
1
2
Press (INTERCOM).  
The call is put on hold.  
(OFF)  
When the system has an additional  
cordless handset  
Skip this step.  
When the system has tw o or more  
additional cordless handsets  
Turn Jog Dial to choose “TO HANDSET 2”,  
and then press Jog Dial.  
3
4
Both cordless handsets ring and “**  
INTERCOM 2 **” appears on the display  
of the cordless handset whose station  
number is 1 and “** INTERCOM 1 **”  
appears on the display of the cordless  
handset whose station number is 2.  
Pick up the cordless handset whose station  
number is 2 from the charger (When Quick  
talk is set to “ON”; see page 36), or press  
(TALK) or (INTERCOM) on the cordless  
handset.  
You can talk with each other.  
5
To talk to the caller with the cordless handset whose station number is 2,  
replace the cordless handset on the base unit or press (OFF) on the  
cordless handset whose station number is 1.  
“TALK” appears on the display of the cordless handset whose station  
number is 2.  
If no one answ ers the phone  
Press (INTERCOM) again.  
Tip  
You can receive an intercom call on the cordless handset even when the ringer  
volume is set to off. The cordless handset will ring at a low level.  
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Ca lle r ID Fe a t u re s  
Un d e rst a n d in g t h e Ca lle r ID se rvice  
Caller ID allows the caller’s phone number to be shown on the display  
before you answer the call. In order to use this feature, you must first  
subscribe to Caller ID service. The name of this service may vary  
depending on your telephone company.  
To use this feature, be sure to enter the area code (see page 17).  
Wh e n yo u re ce ive a ca ll  
The phone number appears on the display as shown in the following  
example.  
If your Caller ID service includes the caller name service or if the  
phone number stored in the Phone Directory matches with the Caller  
ID data phone number, the caller’s name also appears on the display  
(up to 15 letters).  
The caller’s name will appear by the name stored in the Phone  
Directory if you receive a call from a phone number which is stored in  
the Phone Directory.  
Caller’s name  
SMITH JOHN  
MASSAGE RING OFF  
Caller’s phone number  
1-201-123-4567  
NEW  
OLD  
When you answer the call, the Caller ID display changes to the  
“TALK” display.  
Notes  
•
The caller’s phone number and/ or name will not appear in the following  
cases:  
—“UNKNOWN NUMBER/ NAME/ CALLER”: when the call is made  
through a telephone company which does not  
(including international calls).  
offer Caller ID service  
—“BLOCKED NUMBER/ NAME/ CALL”: when the call is “blocked”. For  
privacy reasons, many states allow callers the option to prevent his or her  
telephone data from being displayed on the other party’s Caller ID display.  
•
If the call is from an office which uses multiple lines, the displayed phone  
number may not match the number you use to call the extension.  
About the memory match function  
The name stored in the Phone Directory will appear on the display and  
the ringer sound will change to a higher tone from the second ring if  
you receive a call from a phone number which is stored in the Phone  
Directory on the cordless handset (see page 37).  
Note  
The memory match function does not work with “UNKNOWN NUMBER/  
NAME/ CALLER” or “BLOCKED NUMBER/ NAME/ CALL” calls; and it may  
not work with calls made from an office which uses multiple lines because the  
number does not always match the one you stored in this phone.  
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Caller ID Features  
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Lo o kin g a t t h e Ca lle r ID list  
The phone stores the data of the last 70 calls received including  
“UNKNOWN NUMBER/ NAME/ CALLER” and “BLOCKED  
NUMBER/ NAME/ CALL” calls. It keeps track of all calls received;  
even if they were not answered.  
Vie w in g t h e Ca lle r ID list  
You can look through the Caller ID list on the cordless handset to  
check the phone number and/ or name of the calls received.  
1
Turn Jog Dial.  
Turn  
Press  
The display shows the number  
of “NEW CALL” (calls which  
you have not viewed) and  
“OLD CALL” (calls which you  
have viewed) calls.  
CALLER ID  
NEW CALL  
OLD CALL  
08  
12  
NEW  
OLD  
MASSAGE RING OFF  
2
Turn Jog Dial down to display  
older data or up to display  
newer data.  
(PGM)  
NEW CALL lamp  
Notes  
•
•
If a 71st call is received, the oldest data is automatically erased.  
When you have checked all data, “END OF LIST” appears.  
Tip  
If a new call is received, the NEW CALL lamp on the base unit flashes to notice  
it.  
co n t in u e d  
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Caller ID Features  
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Lo o kin g a t t h e Ca lle r ID list (co n t in u e d )  
Era sin g d a t a fro m t h e Ca lle r ID list  
Old data will be erased automatically when a 71st call comes in, but  
you can also manually erase unnecessary data one by one or erase the  
entire list.  
To erase the phone number one by one  
1 Display the phone number you want to erase  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
from the Caller ID list (see page 51).  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
PROGRAM  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE CALLER ID”,  
(GO BACK)  
NO  
and then press Jog Dial.  
YES  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “YES”, and then press  
Jog Dial.  
You hear a long confirmation beep and the data  
is erased.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
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To erase the entire list at once  
Entire Caller ID list deletion can only be made on the cordless handset.  
Note that Caller ID data in the list that has not been viewed will also  
be erased.  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY  
(GO BACK)  
SEND ALL DIR  
ERASE ALL CID  
MANAGE”, and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE ALL CID”,  
(GO BACK)  
NO  
ERASE CALLER ID  
and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “ERASE CALLER ID”,  
and then press Jog Dial.  
You hear a long confirmation beep and the  
entire list is erased.  
Notes  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
When “ERROR” appears on the display and five short error beeps are heard  
after Jog Dial is pressed in step 4, move the cordless handset closer to the  
base unit, make sure the other cordless handsets* are not in use and then start  
over the procedure.  
* If the system includes any other additional cordless handsets.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
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Usin g t h e Ca lle r ID list  
By using the Caller ID list, you can call back a phone number from the  
Caller ID list easily or store numbers from the Caller ID list into the  
Phone Directory.  
Ca llin g b a ck a n u m b e r fro m t h e Ca lle r ID list  
1
Display the phone number you  
want to call from the Caller ID  
list (see page 51).  
Turn  
Press  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
2
3
Press Jog Dial.  
(TALK)  
(GO BACK)  
DIAL  
PROGRAM  
NEW  
OLD  
MASSAGE RING OFF  
Turn Jog Dial to choose “DIAL”,  
and then press Jog Dial.  
(EZ ACCESS)  
The phone automatically dials  
the displayed number.  
Notes  
•
If the area code is not entered, “ENTER AREA CODE” will appear on the  
display, and you will not be able to call back. Enter the area code (see page  
17).  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
If the number displayed in step 1 is not the one you should call back, you can  
change the number of digits of the phone number as described on page 56.  
•
If the phone is connected to a Private Branch Exchange (PBX), you may not  
be able to call back from the Caller ID list because an outside line access digit  
is necessary.  
Tips  
•
You may press (TALK) on the cordless handset to make a call instead of  
doing steps 2 and 3.  
•
If an access number of the long distance call is set up with the EZ access  
function, you can add the access number to the phone number and make a  
call by pressing (EZ ACCESS) after step 3. For setting up the EZ access  
function, see page 21.  
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
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St o rin g a n u m b e r o f t h e Ca lle r ID list in t o  
t h e Ph o n e Dire ct o ry  
1 Display the name and phone number you want  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
to store from the Caller ID list (see page 51).  
NEW  
OLD  
MASSAGE RING OFF  
2 Confirm the number and press Jog Dial.  
(GO BACK)  
DIAL  
PROGRAM  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “PROGRAM”, and then  
SMITH JOHN_  
ABCDEFGHIJKLMN  
OPQRSTUVWXYZ  
press Jog Dial.  
The cursor “_” is at the right of the name.  
NEW  
OLD  
MASSAGE RING OFF  
Enter or change the name, if necessary (see page  
42).  
4 Press (PGM).  
SMITH JOHN  
12011234567_  
The cursor is at the right of the phone number.  
Enter or change the phone number, if necessary  
(see page 42).  
NEW  
OLD  
MASSAGE RING OFF  
5 Press (PGM).  
You hear a long confirmation beep and the  
name and number are stored.  
co n t in u e d  
Caller ID Features  
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Usin g t h e Ca lle r ID list (co n t in u e d )  
Notes  
•
If the area code is not entered, “ENTER AREA CODE” will appear on the  
display, and you will not be able to store into the Phone Directory. Enter the  
area code (see page 17).  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
If the number displayed in step 1 is not the one you should store, you can  
change the number of digits of the phone number as described below.  
•
If the phone is connected to a Private Branch Exchange (PBX), you may need  
to add an outside line access digit.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
To ch a n g e t h e n u m b e r o f d ig it s o f t h e p h o n e  
n u m b e r  
If the number of digits of the phone number in the Caller ID list is  
different from the actual phone number, you need to adjust the  
number of digits of the phone number to call back or store into the  
Phone Directory.  
1 While the phone number from the Caller ID list is displayed,  
press (#) repeatedly until the phone number with the  
correct number of digits appears on the display.  
Each time you press (#), the number of digits changes as  
follows:  
When the home area code and the local area code do  
not match  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
SMITH JOHN  
201-123-4567  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
NEW  
OLD  
MASSAGE RING OFF  
SMITH JOHN  
123-4567  
SMITH JOHN  
1-123-4567  
01 7.04 4:53PM  
NEW  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
OLD  
MASSAGE RING OFF  
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When the home area code matches  
SMITH JOHN  
123-4567  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
NEW  
OLD  
MASSAGE RING OFF  
SMITH JOHN  
1-123-4567  
SMITH JOHN  
201-123-4567  
01 7.04 4:53PM  
NEW  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
OLD  
MASSAGE RING OFF  
When the local area code matches  
SMITH JOHN  
201-123-4567  
SMITH JOHN  
1-123-4567  
01 7.04 4:53PM  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
NEW  
OLD  
MASSAGE RING OFF  
SMITH JOHN  
1-201-123-4567  
SMITH JOHN  
123-4567  
01 7.04 4:53PM  
OLD  
01 7.04 4:53PM  
MASSAGE RING OFF  
NEW  
MASSAGE RING OFF  
NEW  
OLD  
2 Continue the operation to call or store the phone number  
with the correct number of digits (pages 54 and 55).  
Notes  
•
You need to adjust the number of digits each time you call back from the  
Caller ID list as the changes to the Caller ID data is not stored in memory.  
•
You may not be able to change the number of digits depending on the Caller  
ID data.  
57US  
Caller ID Features  
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Usin g “ Ca lle r ID w it h ca ll w a it in g ”  
se rvice  
This telephone is compatible with the “Caller ID with call waiting”  
service. Make sure that your telephone company offers this service.  
Like the basic Caller ID service, you need to subscribe to “Caller ID  
with call waiting” in order to use this service.  
Even though you may have already subscribed to “Caller ID” and  
“call w aiting” as tw o separate services, you need to request a  
subscription to “Caller ID w ith call w aiting” as a single service.  
This is a new service that combines the two services.  
Even though you now have a “Caller ID w ith call w aiting”  
compatible phone, unless you subscribe to the combined “Caller ID  
w ith call w aiting” service, you w ill not be able to see the name  
and number of the second caller.  
When a new call comes in while you are talking, the caller’s name  
and/ or phone number of the new call appears on the display for about  
20 seconds.  
To sw itch to another caller  
1
2
To switch to the new caller,  
press (CALL WAITING/FLASH).  
To switch back to the first caller,  
press (CALL WAITING/FLASH)  
again.  
58US  
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Usin g vo ice m a il se rvice  
If you subscribe to your telephone company’s message service which  
includes this feature, the display will show that you have messages  
waiting to be retrieved.  
If yo u h a ve m e ssa g e s  
“MESSAGES WAITING” appears  
on the display on the cordless  
handset, and the VOICE MAIL  
lamp on the base unit flashes.  
The display and the VOICE MAIL  
lamp go off when you retrieve your  
messages.  
VOICE MAIL lamp  
Note  
You cannot use this feature, if you have not subscribed to your telephone  
company’s message service. For details on the availability of this service, please  
ask your telephone company.  
If the VOICE MAIL lamp remains flashing  
If this lamp does not go off, you can go off the lamp manually.  
To go off the VOICE MAIL lamp  
1 Press (PGM).  
2 Turn Jog Dial to choose “MESSAGE INDIC.”,  
(GO BACK)  
INDICATOR OFF  
RESET  
and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
3 Press Jog Dial.  
The VOICE MAIL lamp on the base unit goes  
off, and you hear a long confirmation beep.  
co n t in u e d  
Caller ID Features  
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Usin g vo ice m a il se rvice (co n t in u e d )  
If you move or change your telephone company  
Message waiting signals are sent in one of two ways: FSK signaling or  
“stutter” signaling (Your telephone company can provide you with  
more information about your service).  
The first time this phone receives a voice mail message, it will set itself  
to the FSK service and will lock out the stutter service if your  
telephone company is in FSK service.  
When you move or change your telephone company, you need to  
perform the following procedure. The phone will returns to ready state  
for either FSK or stutter dial tone voice mail recognition.  
To reset this phone  
1 Perform step 1 and 2 on page 59.  
2 Turn Jog Dial to choose “RESET”, and then press  
INDICATOR OFF  
RESET  
Jog Dial.  
You hear a long confirmation beep and the  
phone is reset.  
NEW  
OLD  
MASSAGE RING OFF  
60US  
Caller ID Features  
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Ad d it io n a l In fo rm a t io n  
Ca rryin g t h e co rd le ss h a n d se t b y t h e  
b e lt clip  
You can hang the cordless handset on the belt using the belt clip.  
Open the belt clip of the cordless  
handset by pressing the top of it,  
and then attach the cordless handset  
to the belt.  
Using the headset  
You can talk on the cordless  
handset without using your hands  
by connecting a headset (optional)  
to the I (HEADSET) jack on the  
I (HEADSET)  
cordless handset.  
jack  
Additional Information 61US  
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No t e s o n p o w e r so u rce s  
On battery pack  
For the customers in the USA  
• Store the battery pack at a  
temperature between 41°F (5°C) and  
95°F (35°C) for best performance.  
RECYCLING NICKEL-CADMIUM  
BATTERIES  
Nickel-Cadmium batteries  
are recyclable. You can help  
preserve our environment  
by returning your  
unwanted batteries to your  
nearest point for collection,  
recycling or proper  
• If you do not use the cordless handset  
for a long period of time, remove the  
battery pack after charging for more  
than 12 hours.  
disposal.  
Note: In some areas the disposal of nickel-  
cadmium batteries in household or  
business trash may be prohibited.  
On pow er failure  
During a power interruption, you  
cannot make or receive calls.  
RBRC (Rechargeable Battery Recycling  
Corporation) advises you about spent battery  
collection by the following phone number.  
Call toll free number: 1-800-822-8837  
(United States and Canada only)  
Caution: Do not handle damaged or leaking  
nickel-cadmium batteries.  
62US Additional Information  
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Ma in t e n a n ce  
• Clean the cabinets with a soft cloth  
slightly moistened with water or a  
mild detergent solution. Do not use  
any type of abrasive pad, scouring  
powder or solvent such as alcohol or  
benzine as they may damage the  
finish of the cabinet.  
• If the charge terminals of the base unit  
and cordless handset are soiled, wipe  
them with a soft cloth.  
If you have any questions or problems  
concerning your phone, please consult  
your nearest Sony dealer.  
Additional Information 63US  
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Tro u b le sh o o t in g  
If you’ve experienced any of the following difficulties while using your  
phone, use this troubleshooting guide to help you remedy the problem.  
Should any problem persist, consult your nearest Sony dealer.  
Symptom  
Remedy  
You hear five short error  
•
Make sure you have set up the base unit correctly  
beeps when you press (TALK).  
(page 11).  
•
•
Move the cordless handset closer to the base unit.  
Make sure other cordless handsets are not making  
intercom call, or another cordless handset is not  
making outside call.  
•
•
Make sure another cordless handset is not checking  
the Caller ID list, etc.  
You hear no dial tone.  
Make sure the telephone line cord is securely  
connected to the telephone outlet (page 12).  
Make sure the battery is fully charged (page 14).  
•
•
Make sure the dialing mode is set correctly (page 16).  
The phone does not connect at  
all, even though the number  
you dial is correct.  
•
•
Make sure the dialed number is really the one you  
want to dial.  
The phone does not redial  
correctly.  
Make sure that the registered call number is correct  
(page 21).  
Even by pressing (EZ ACCESS),  
the desired call is not being  
made.  
•
•
•
•
Set the ringer volume on the cordless handset to high  
or low. (page 36)  
The battery may be weak. Charge the battery for more  
than 12 hours (page 14).  
Make sure you have set up the base unit correctly  
(page 11).  
Move the cordless handset closer to the base unit, and  
confirm a dial tone is heard by pressing (TALK) on the  
cordless handset.  
The cordless handset does not  
ring.  
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Symptom  
Remedy  
You hear interference during  
conversation.  
•
•
•
Move the cordless handset closer to the base unit.  
Place the base unit away from noise sources (page 11).  
Place the base unit so that the antenna keeps away  
from metal products.  
You hear a beep every second  
during a conversation and “ ”  
appears on the display.  
•
•
•
This is the out-of-range alarm. Move the cordless  
handset closer to the base unit within 30 seconds.  
The battery is weak. Charge the battery for more than  
12 hours (page 14).  
You hear a beep twice per  
second and “BATTERY LOW”  
appears on the display.  
You tried to transfer the Phone Directory memory  
although the system has no additional cordless  
handset.  
You hear five short error beeps  
and “NO OTHER HANDSET  
REGISTERED” appears on the  
display.  
•
•
•
•
•
The battery may be week. Charge the battery for more  
than 12 hours (page 14).  
Move the cordless handset closer to the other cordless  
handset.  
Place the cordless handset away from noise sources  
(page 11).  
Make sure a station number is assigned on the  
additional cordless handset.  
You cannot make a call to an  
additional cordless handset  
even if you press (INTERCOM)  
on the cordless handset and  
you hear five short error beeps,  
or the cordless handset does  
not ring on reception of a call  
from an additional cordless  
handset.  
Make sure another cordless handset is not in use.  
•
•
Make sure the system ID is correct.  
Make sure the cordless handset is fully charged (page  
14).  
You cannot assign a station  
number on the additional  
cordless handset.  
•
•
Make sure all the cordless handset is placed close to  
the base unit.  
If the cordless handset was registered once, you  
cannot change the registration, it can only be done by  
service center. Please contact 1-800-222-7669 for Sony  
Direct Response Center to get the service location.  
•
•
Place the cordless handset on the charger. The station  
number of the cordless handset appears on the  
display.  
Attach the supplied station number sticker on the  
cordless handset for remembrance’ sake.  
You do not know the station  
number of the cordless handset.  
co n t in u e d  
Additional Information 65US  
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Tro u b le sh o o t in g (co n t in u e d )  
Symptom  
Remedy  
The caller’s name and/ or  
phone number does not appear  
on the display.  
•
•
Make sure you have subscribed to Caller ID service.  
Caller ID service may not work when the phone is  
connected to a Private Branch Exchange (PBX).  
The call is made through company which does not  
offer Caller ID service. “UNKNOWN NUMBER/  
NAME/ CALLER” will appear on the display.  
The call was “blocked.” “BLOCKED NUMBER/  
NAME/ CALL” will appear on the display.  
You have answered the call while “** RINGING **”  
was displayed. Please answer the call after the second  
ringer sound.  
•
•
•
The caller’s name and/ or  
phone number does not  
appear on the display during  
call waiting.  
•
•
Make sure you have subscribed to “Caller ID with call  
waiting” service (page 58).  
Make sure nobody is talking with another phone on  
the same telephone line.  
You cannot dial the number  
from the Caller ID list.  
•
•
•
Make sure you entered your area code correctly  
(page 17).  
You may need to change the number of digits of the  
phone number (page 56).  
This function may not work when the phone is  
connected to a Private Branch Exchange (PBX).  
The memory match function  
does not work.  
•
•
If the call is from an office which uses multiple lines,  
the phone number may not match the number you  
put in the memory.  
If you have stored phone number with an outside line  
access digit in the Phone Directory because the phone  
is connected to a Private Branch Exchange (PBX), the  
phone number will not match the Caller ID data.  
If you have stored phone number of less than 7 digits  
in the Phone Directory, the phone number will not  
match the Caller ID data.  
•
You cannot use voice mail  
service.  
•
•
Make sure you have subscribed to voice mail service.  
If you move or change your telephone company, reset  
this phone.  
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Symptom  
Remedy  
The CHARGE lamp on the base  
unit does not light up when  
you place the cordless handset  
to charge.  
•
Wipe the charge terminals of the base unit, cordless  
handset, and charger (supplied with the additional  
cordless handset) with a soft cloth for better contact of  
the charge terminals.  
•
•
•
Make sure the cordless handset is placed on the base  
unit or the charger properly.  
Make sure the cordless handset is placed on the base  
unit with front side facing forward.  
Use only the supplied AC-T46 AC power adaptor for  
the base unit.  
The battery duration is short.  
•
•
•
The battery pack was charged less than 12 hours (due  
to power failure, etc.).  
The usage life of the battery has expired and needs  
replacement.  
Use only the supplied AC-T46 AC power adaptor for  
the base unit.  
Note  
Should any problems persist, press RESET on the bottom of the base unit with  
the tip of a toothpick or some other sharp instrument. This has no effect on the  
memory in the base unit.  
RESET  
Additional Information 67US  
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Sp e cifica t io n s  
General  
Base unit  
Spread method  
Power source  
Direct-Sequence Spread-Spectrum  
Access method  
DC 9V from AC power adaptor  
AC-T46  
FDMA-TDD  
Frequency band  
2.4075 - 2.4720 GHz  
Operating channel  
40 channels  
Dimensions  
Approx. 6 1⁄8 x 2 5⁄8 x 6 inches (w/ h/ d),  
antenna excluded  
(approx. 154 x 65 x 151 mm)  
Antenna: Approx. 4 3⁄ 8 inches  
(approx. 108 mm)  
Mass  
Approx. 9.4 oz  
(approx. 265 g), wall bracket excluded  
Dial signal  
Tone, 10 PPS (pulse) selectable  
Supplied accessories  
See page 10.  
Cordless handset  
Power source  
Design and specifications are subject to  
change without notice.  
Rechargeable battery pack BP-T38  
Battery life  
Standby: Approx. 6 days  
Talk:  
Approx. 5 hours  
Battery charging time  
Approx. 12 hours  
Dimensions  
Approx. 2 3⁄8 x 6 5⁄8 x 1 15⁄16 inches (w/ h/ d),  
antenna excluded  
(approx. 58 x 166 x 48 mm)  
Antenna: Approx. 2 7⁄8 inches  
(approx. 72 mm)  
Mass  
Approx. 8.1 oz  
(approx. 230 g), battery included  
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In d e x  
A
E, F, G  
Erasing  
R
Adjusting volume  
Receiving calls 35  
cordless handset volume  
31, 36  
ringer volume 36  
Area code 17  
Caller ID data 52  
phone numbers dialed  
34  
Redialing 33  
Registering additional  
cordless handsets 23  
Phone Directory 43  
S
EZ Access function 21, 31  
B
Setting up  
base unit 11  
cordless handset 14  
H
Battery pack  
charging 14  
duration 15  
BLOCKED NUMBER/  
NAME/ CALL 50  
Headset 31, 35, 61  
Hold 31, 36  
Home area code 17  
Storing Caller ID list into  
Phone Directory 55  
Switching phones during a  
call 47  
I, J, K  
Identifying the parts 26  
Intercom 48  
C
T
Call waiting service 31, 36  
Caller ID 50  
Talking between the  
phones 48  
Tone dialing  
Caller ID list 51  
calling back 54  
memory match function  
50  
storing in Phone  
Directory 55  
L
Language of the display  
25  
Local area code 19  
Locating the handset 46  
Location, base unit 11  
dialing mode 16  
switching to 31  
Transferring a call 49  
Troubleshooting 64  
Caller ID with call waiting  
58  
Carrying the cordless  
handset by the belt clip 61  
Connection 12  
U
M
UNKNOWN NUMBER/  
NAME/ CALLER 50  
Making calls 30  
Memory match function  
50  
V
D
Voice mail service 59  
Volume  
N, O  
NEW CALL 51  
NO CONNECTION 30  
Dialing mode  
choosing 16  
switching to the tone  
temporarily 31  
cordless handset 31, 36  
ringer 36  
P, Q  
Package contents 10  
Phone Directory 37  
Pulse dialing 16  
Directory  
W, X, Y, Z  
Walkie-Talkie function 48  
Phone Directory 37  
69US  
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For the customers in the USA  
Be sure to save the receipt and attach it to your WARRANTY card when having  
your equipment repaired at an authorized Sony service center.  
For online product registration, please contact  
www.sony.com/productregistration  
Sony Corporation Printed in Taiwan, R.O.C.  
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