Sony Cordless Telephone SPP A2770 User Manual
3-232-389-12 (1)  
Co rd le ss  
Te le p h o n e  
w it h An sw e rin g Syst e m  
US  
Operating Instructions  
Hearing-Aid Compatible  
SPP-A2770  
©2001 Sony Corporation  
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6. The telephone company may make  
changes to it’s facilities, equipment,  
operations or procedures that could  
affect the operation of the equipment.  
If this happens the telephone  
INFORMATION FOR FCC  
REGURATION CLAIM  
1. This equipment complies with Part 15  
and Part 68 of the FCC rules for the  
United States. On the bottom of this  
equipment is a label that contains,  
among other information, the FCC  
certification number and ringer  
equivalence number (REN) for this  
equipment. If requested, this  
company will provide advance notice  
so you can make the necessary  
modifications to maintain  
uninterrupted service.  
7. If trouble is experienced with this  
equipment (SPP-A2770), for repair or  
warranty information, please contact  
Sony Direct Response Center: Tel 1-  
800-222-7669. If the equipment is  
causing harm to the telephone  
network, the telephone company may  
request that you disconnect the  
equipment until the problem is  
resolved.  
information must be provided to the  
telephone company.  
2. This equipment connect to  
nationwide telephone network  
through a modular telephone jack  
which applicable certification jack  
(connector) is USOC-RJ11C.  
3. The FCC compliant telephone cord  
and modular plug is provided with  
this equipment. This equipment is  
designed to be connected to the  
telephone network or premises  
wiring using a compatible modular  
jack that is part 68 compliant.  
8. All repairs will be performed in an  
authorized Sony service station.  
9. This equipment may not be used on  
coin service provided by the Phone  
Company or Party Lines.  
10.This equipment is hearing aid  
compatible.  
4. The REN is used to determine the  
quantity of devices that may be  
connected to the telephone line.  
Excessive RENs on the telephone line  
may result in the devices not ringing  
in response to an incoming call.  
Typically, the sum of the RENs  
should not exceed five (5.0).To be  
certain of the number of devices that  
may be connected to a line, as  
When programming emergency  
numbers and (or) making test calls to  
emergency numbers:  
1. Remain on the line and briefly  
explain to the dispatcher the reason  
for the call.  
2. Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
determined by the total RENs, contact  
the local telephone company.  
5. If this equipment (SPP-A2770) causes  
harm to the telephone network, the  
telephone company will notify you in  
advance that temporary  
discontinuance of service may be  
required. But if advance notice isn’t  
practical, the telephone company will  
notify the customer as soon as  
possible. Also, you will be advised  
of your right to file a complaint with  
the FCC if you believe it is necessary.  
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Precaución  
IMPORTANTES  
INSTRUCCIONES  
DE SEGURIDAD  
Se le advierte que cualquier cambio o  
modificación no aprobado expresamente en el  
presente manual podría anular su autorización  
para operar este equipo.  
El secreto de las comunicaciones puede no  
asegurarse cuando utilice este teléfono.  
A fin de reducir el riesgo de  
incendio, descarga eléctrica y  
lesiones a las personas cuando usted  
use su equipo telefónico, siempre  
debe observar precauciones básicas  
de seguridad, entre ellas:  
1.No use este producto cerca del  
agua, por ejemplo, cerca de una  
bañera, lavabo, fregadero de  
cocina o lavadora, en un sótano  
mojado o cerca de una piscina.  
2.Evite usar un teléfono (que no sea  
del tipo inalámbricos) durante una  
tormenta eléctrica. Existe la  
remota posibilidad de shock  
eléctrico debido a rayos.  
3.Para notificar una fuga de gas, no  
utilice el teléfono en la vecindad  
de dicha fuga.  
Nota  
Este equipo se ha sometido a pruebas y se ha  
determinado que cumple los límites para un  
aparato digital Clase B de conformidad con la  
Parte 15 de las Reglas FCC. Dichos límites están  
diseñados para brindar protección razonable  
contra interferencia dañina en una instalación  
residencial. Este equipo genera, utiliza y puede  
radiar energía de radiofrecuencia y, si no se  
instala y se usa de acuerdo con las instrucciones,  
puede ocasionar interferencia dañina en las  
radiocomunicaciones. Sin embargo, no hay  
garantía de que no ocurra interferencia en una  
instalación específica. En caso de que este equipo  
ocasione interferencia dañina en la recepción de  
radio o televisión, que se puede determinar  
apagando y encendiendo el equipo, se le insta al  
usuario a que trate de corregir la interferencia  
mediante una o más de las siguientes medidas:  
– Reorientar o reubicar la antena de recepción.  
– Aumentar la separación entre el equipo y el  
receptor.  
– Conectar el equipo en un enchufe de un  
circuito distinto al circuito al cual está  
conectado el receptor.  
4.Utilice solamente el cable de  
alimentación y las pilas indicados  
en este manual. No tire las pilas al  
fuego. Podrían explotar.  
– Consultar con el disstribuidor o con un  
técnico experimentado de radio / televisión  
para ayuda.  
Compruebe los códigos locales  
con respecto a las instrucciones  
especiales sobre cómo deshacerse  
de ellas.  
La operación está sometida a las dos condiciones  
siguientes: (1) Este dispositivo puede no causar  
interferencia, y (2) Este dispositivo deberá  
aceptar cualquier interferencia, incluyendo la  
que pueda causar una operación indeseada.  
NOTA IMPORTANTE  
GUARDE ESTAS  
INSTRUCCIONES  
Para cumplir los requisitos de exposición a RF  
de la FCC, siga las guías indicadas a  
continuación a fin de proteger el cuerpo contra  
la exposición a la energía electromagnética de  
RF.  
1. Evite el contacto directo con la antena de  
transmisión durante la conversación  
telefónica.  
2. No reemplace ni modifique de ninguna  
manera la antena.  
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6. La compañía telefónica puede realizar  
cambios en sus instalaciones, equipos,  
operaciones, o procedimientos que  
pueden afectar la operación del  
INFORMACIÓN PARA LA  
DEMANDA DE LA  
REGLAMENTACIÓN DE LA FCC  
equipo. Cuando suceda esto, la  
1. Este equipo cumple con la Parte 15 y  
la Parte 68 de las reglas de la FCC  
para EE.UU. En la base de este  
compañía telefónica le avisará con  
antelación para que pueda realizar las  
modificaciones necesarias a fin de  
mantener ininterrumpido el servicio.  
equipo hay una etiqueta que contiene,  
entre otra información, el número de  
certificado de la FCC y el número de  
equivalencia de timbre de llamada  
(REN) para este equipo. Cuando se  
solicite, esta información deberá  
ofrecerse a la compañía telefónica.  
7. Si experimenta algún problema con  
este equipo (SPP-A2770), con respecto  
a la reparación o a la información  
sobre la garantía, póngase en contacto  
con Sony Direct Response Center: Tel  
1-800-222-7669 (EE. UU. solamente).  
Si el equipo causa problemas en la  
línea, la compañía telefónica puede  
solicitarle que desconecte el equipo  
hasta que se resuelva el problema.  
2. Este equipo se conecta a la red  
telefónica nacional a través de una  
toma telefónica modular cuya toma  
(conector) de certificado aplicable es  
USOC-RJ11C.  
8. Todas las reparaciones deberá  
realizarlas un centro de reparaciones  
Sony.  
3. Con este equipo se suministran un  
cable telefónico y una clavija modular  
que cumplen las normas de la FCC.  
Este equipo ha sido diseñado para  
conectarse a la red telefónica o la  
instalación de un usuario utilizando  
una toma modular compatible que  
esté de acuerdo con la Parte 68.  
9. Este equipo puede no utilizarse en el  
servicio de pago previo  
proporcionado por la compañía  
telefónica o la línea compartida.  
10.Este equipo es compatible con  
dispositivos para ayuda a la audición.  
4. El REN se utiliza para determinar la  
cantidad de dispositivos que podrán  
conectarse a la línea telefónica. El  
exceso de REN conectados a la línea  
telefónica puede resultar en que los  
dispositivos no contesten a llamadas  
entrantes. Normalmente, la suma de  
REN no deberá ser superior a cinco  
(5,0). Para enterarse del número total  
de REN que puede conectarse a una  
línea, póngase en contacto con la  
compañía telefónica.  
Cuando programe números de  
emergencia y (o) realice llamadas de  
prueba a los mismos:  
1. Permanezca poco tiempo en la línea y  
explique a la otra parte la razón de la  
llamada.  
2. Realice tales actividades en horas no  
punta, como por la mañana temprano  
o a últimas horas de la tarde.  
5. Si este equipo (SPP-A2770) produce  
daños en la red telefónica, la  
compañía telefónica le notificará con  
antelación que es posible que se  
requiera la interrupción temporal del  
servicio. Pero si la notificación con  
antelación no es práctica, la compañía  
telefónica lo notificará al cliente lo  
antes posible. Además, se le  
notificará el derecho a realizar una  
reclamación a la FCC si usted lo  
considera necesario.  
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Ta b le o f co n t e n t s  
46  
Transferring the Phone  
Directory memory  
Ge t t in g St a rt e d  
Welcome  
8
9
48 Locating the handset  
Read this first  
49 Switching the phones during a  
10 Step 1: Checking the package  
call  
contents  
11 Step 2: Setting up the base unit  
In t e rco m Op e ra t io n  
14 Step 3: Preparing the battery  
pack  
50 Talking between the phones  
– Intercom – Walkie-Talkie  
function  
16 Step 4: Choosing the dialing  
mode  
51 Transferring a call  
17 Step 5: Entering the area code  
21 Step 6: Setting the day and time  
23 Setting up the EZ Access function  
An sw e rin g Ma ch in e  
Fe a t u re s  
25 Registering additional cordress  
handsets  
52 Preparing the answering machine  
27 Changing the language of the  
52  
54  
55  
Recording the greeting  
Selecting the ring time  
display  
28 Identifying the parts  
Selecting the recording  
quality  
56  
58  
59  
Selecting the answering  
mode  
Ba sics  
32 Making calls  
Setting the audible message  
indicator  
35  
Redialing  
Turning on the answering  
function  
37 Receiving calls  
60 Playing back messages  
62  
62  
When you come home  
Te le p h o n e Fe a t u re s  
Displaying remaining  
available recording time for  
message  
39 Phone Directory  
39  
42  
44  
45  
Storing phone numbers and  
names  
63  
Erasing messages  
Making calls from the Phone  
Directory  
64 Screening incoming calls  
64  
Screening incoming calls on  
the cordless handset  
Changing a stored name  
and/or phone number  
Erasing a memory location  
64  
To answer the call  
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Table of contents  
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65 Recording a memo  
Ad d it io n a l In fo rm a t io n  
66 Operating from an outside  
78 Carrying the cordless handset by  
phone  
the belt clip  
66  
67  
Setting the remote ID code  
(security code)  
Picking up new messages  
79 Notes on power sources  
80 Maintenance  
81 Troubleshooting  
85 Specifications  
86 Index  
Ca lle r ID Fe a t u re s  
68 Understanding the Caller ID  
service  
Back cover LIMITED WARRANTY  
68  
When you receive a call  
69 Looking at the Caller ID list  
69  
70  
Viewing the Caller ID list  
Erasing data from the  
Caller ID list  
72 Using the Caller ID list  
72  
Calling back a number from  
the Caller ID list  
73  
Playing back a message from  
the Caller ID list – Direct  
Message Access function  
74  
75  
Storing a number of the  
Caller ID list into the Phone  
Directory  
To change the number of  
digits of the phone number  
77 Using “Caller ID with call  
waiting” service  
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Table of contents  
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Ge t t in g St a rt e d  
We lco m e  
Thank you for purchasing Sony QuadraStation 2.4!  
The phone systems can be expanded to a total of four cordless  
handsets and realizes the Intercom conversation between a couple of  
cordless handsets (walkie-talkie function).  
First, read the followings.  
• The system includes a cordless handset. If you utilize the walkie-  
talkie feature, it is necessary to purchase the SPP-H273 Sony cordless  
handset used for the QuadraStation 2.4 exclusively.  
• Be sure to register the additional cordless handset(s) to the base unit  
before use. (See “Registering additional cordless handsets” on page  
25.)  
• Some procedures may vary according to the number of the cordless  
handset assigned to the system. The distinctions are explicitly  
explained in this manual. In such a case, see the appropriate  
procedure.  
Other convenient features are as follows:  
• Walkie-Talkie function — enables you to make an intercom  
conversation between a couple of cordless handsets of the same  
phone system far from the base unit (e.g. use out of doors) (page 50).  
• Direct Message Access function — enables you to play back the  
recorded messages from the caller ID list (page 73).  
• EZ Access function — enables you to access to any set of numbers  
up to 32 digits long by simple one-touch (page 23).  
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Getting Started  
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Re a d t h is first  
Before you use your phone, you must first set it up. Here’s a quick way  
to set up your phone: Steps 1 to 6.  
St e p 1  
(p a g e 10)  
First, unpack the phone and the supplied accessories.  
St e p 2  
(p a g e s 11 t o 13)  
You need to do two things to set up the  
base unit, including finding the best  
location for the base unit.  
St e p 3  
(p a g e s 14 t o 15)  
Insert the battery pack into the cordless  
handset and charge it for more than 12  
hours.  
Base unit  
St e p 4  
(p a g e 16)  
Choose an appropriate dialing mode.  
St e p 5  
(p a g e s 17 t o 20)  
Enter the area code to use the Caller ID  
service.  
St e p 6  
(p a g e s 21 t o 22)  
Set the day and time to stamp day and  
time for the incoming messages.  
Cordless handset  
Th a t ’s it !  
For using the EZ Access function, follow the procedure in  
“Setting up the EZ Access function” on page 23.  
For using optional cordless handsets, follow the procedure  
in “Registering additional cordless handsets” on page 25.  
For changing the language of the display, follow the  
procedure in “Changing the language of the display” on  
9US  
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Getting Started  
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St e p 1  
Ch e ckin g t h e p a cka g e co n t e n t s  
Make sure you have received the following items in the package.  
If anything is missing, contact your local Sony dealer.  
Base unit  
AC pow er adaptor (AC-T133)  
Cordless handset  
Telephone  
line cord  
Rechargeable  
battery pack  
(BP-T38)  
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St e p 2  
Se t t in g u p t h e b a se u n it  
Do the following steps:  
• Choose the best location  
• Connect the base unit  
Ch o o se t h e b e st lo ca t io n  
Where you place the base unit affects the reception quality of the  
cordless handset.  
Aw ay from noise sources such as a w indow  
by a street w ith heavy traffic  
Aw ay from television  
sets and other  
electronic equipment  
Aw ay from heat sources, such as radiators,  
airducts, and sunlight  
Aw ay from a microw ave  
oven  
Aw ay from excessive  
moisture, extremely low  
temperatures, dust,  
mechanical vibration, or  
shock  
Aw ay from a personal  
computer  
Ne a r a ce n t ra l lo ca t io n  
a n d o n a le ve l su rfa ce  
Aw ay from another  
cordless telephone  
CAUTION: • Should you experience intermittent loss of audio during a conversation, try  
moving closer to the base or move base unit aw ay from other noise sources.  
• The cordless telephone operates at a frequency that may cause interference to  
nearby TVs, VCRs, and microw ave oven; the base unit should not be placed  
near or on the top of a TV or VCR; and, if interference is experienced, moving  
the cordless telephone farther aw ay from the TV, VCR, or microw ave oven w ill  
often reduce or eliminate the interference.  
co n t in u e d  
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St e p 2: Se t t in g u p t h e b a se u n it (co n t in u e d )  
Co n n e ct t h e b a se u n it  
3
Hook the cord.  
To an AC outlet  
2
To DC IN 9V  
To LINE  
AC pow er adaptor  
(supplied  
AC-T133)  
Telephone line cord  
(supplied)  
1 To a telephone  
outlet  
1
2
Connect the telephone line cord to the LINE jack and to a  
telephone outlet.  
Connect the AC power adaptor to the DC IN 9V jack and to  
an AC outlet.  
“PF” flashes on the message counter*.  
3
Raise the antenna. Make sure it points towards the ceiling.  
* “PF” flashes on the message counter when you connect the base unit to the  
AC outlet for the first time, or when the day and time is cleared or delayed  
due to a power failure. To terminate the flashing of “PF,” set the clock  
correctly; or press any button other than (ANSWER ON/OFF) on the base unit  
(pages 21 to 22).  
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Notes  
• Use only the supplied AC-T133 AC power adaptor.  
Do not use any other AC power adaptor.  
Polarity of the plug  
• Connect the AC power adaptor to a continuous power  
supply.  
• Place the base unit close to the AC outlet so that you  
can unplug the AC power adaptor easily.  
–
+
Tip  
Modular  
If your telephone outlet is not modular, contact your  
telephone service company for assistance.  
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St e p 3  
Pre p a rin g t h e b a t t e ry p a ck  
Charge the battery pack for more than 12 hours before you start using  
your cordless handset.  
1
2
Slide open the battery  
compartment lid of the cordless  
handset.  
BP-T38  
Connect the battery connector  
with correct polarity (black wire  
goes on lower side and red wire  
goes on upper side).  
Red  
Black  
Hook  
3
4
Hook the cords and insert the  
battery pack. Then close the lid.  
Place the cordless handset on  
the base unit.  
The CHARGE lamp on the base  
unit lights up and “HANDSET  
1” appears on the display of the  
cordless handset when the  
cordless handset is properly  
seated on the charge terminals  
of the base unit. Charge the  
battery pack for more than 12  
hours so that the battery is fully  
charged. The CHARGE lamp  
remains lit even after charging  
is completed.  
Front side  
CHARGE lamp  
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About the station number  
When you start charging the battery, “HANDSET 1”  
appears on the display of the cordless handset. This  
shows the ID number for each cordless handset and base  
unit of the system, called “station number.” The station  
number of the base unit is set to 0 and that of the cordless  
handset (supplied with the base unit) is set to 1 at the  
factory. The station number of the cordless handset  
newly added to the system will be one of the number 2  
through 4 in the order of registration. (See “Registering  
additional cordless handsets” on page 25.)  
HANDSET 1  
NEW  
OLD  
MASSAGE RING OFF  
Battery duration  
A fully charged battery pack lasts for about:  
• Approx. 5 hours when you use the cordless handset continuously  
• Approx. 6 days when the cordless handset is in standby mode.  
Notes  
• The battery pack will gradually discharge over a long period of time, even  
when not in use.  
• If you leave the battery pack in the cordless handset without charging it, the  
battery pack will be completely discharged.  
It may require several times of charging to recover to its full capacity.  
• While charging, the battery pack warms up. This is not a malfunction.  
To obtain the best performance from the battery  
Do not place the cordless handset on the base unit after each call. The  
battery works best if the cordless handset is returned to the base unit  
after two or three calls. However, do not leave the cordless handset off  
the base unit for a long period of time as this will completely discharge  
the battery pack.  
When to purchase a new battery pack  
If the battery lasts only a few minutes even after 12 hours of charging,  
the usable life of the battery has expired and needs replacement.  
Contact your local Sony authorized dealer or service center, and ask  
for a Sony BP-T38 rechargeable battery pack.  
Note  
Battery life may vary depending on usage condition and ambient temperature.  
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St e p 4  
Ch o o sin g t h e d ia lin g m o d e  
For the telephone to work properly, select an appropriate dialing mode  
(tone or pulse).  
Setting the dialing mode is only possible on the cordless handset.  
Make sure the base unit* is not in use before you start the setting. You  
cannot set the dialing mode while the system is in use.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
1
2
Press (PGM).  
Press (*TONE).  
You hear a confirmation beep.  
DIAL MODE  
1:TONE  
2:PULSE  
NEW  
OLD  
MASSAGE RING OFF  
3
Press (1) for tone dialing or (2)  
for pulse dialing.  
You hear a long confirmation  
beep.  
If you aren't sure of your dialing system  
Make a trial call with the dialing mode set to TONE.  
If the call connects, leave the setting as is; otherwise, set to PULSE.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
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St e p 5  
En t e rin g t h e a re a co d e  
When you use this phone for the first time, or move to an area that has a  
different area code, you must enter the area code. Otherw ise, you cannot use  
some functions of this phone and the Caller ID functions.  
This is also necessary because the phone must be able to select an area code to  
properly dial a call from the Caller ID list.  
Depending on your region, enter the 3-digit area code as follows:  
Case 1.  
If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter  
your home area code” below.  
If you live in an area where calls from or to other local areas can also be made by 10-digit dialing  
(area code + number), you can register up to 5 local area codes with this telephone to take  
advantage of this system. See “To enter the local area code (For 10 digits phone number users)”  
on page 19.  
Case 2.  
If 10-digit dialing (area code + number) is required for all local calls in your area, see  
“To enter the local area code (For 10 digits phone number users)” on page 19.  
Entering the area code is only possible on the cordless handset. Make sure the base  
unit* is not in use before you start the setting. You cannot set the dialing mode while  
the system is in use.  
* If the system includes additional cordless handsets, it is necessary to stop using them before  
you start the setting as well.  
To e n t e r yo u r h o m e a re a co d e  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose “AREA  
CODE”, and then press Jog Dial.  
(GO BACK)  
HOME  
LOCAL 1:  
:
NEW  
OLD  
MASSAGE RING OFF  
3
Press Jog Dial again.  
“ENTER HOME AREA  
CODE” appears on the display.  
ENTER  
HOME AREA CODE  
_
(ERASE)  
NEW  
OLD  
MASSAGE RING OFF  
co n t in u e d  
Getting Started  
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St e p 5: En t e rin g t h e a re a co d e (co n t in u e d )  
4
5
Enter the three digits of your home area code  
using the dialing keys.  
Press (PGM).  
You hear a long confirmation beep.  
Notes  
• If the home area code is already entered, it appears on the display in step 2.  
To enter a different home area code, see “To change the home area code”  
below.  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• If the area code has not been entered, calling back from the Caller ID list and  
storing the Caller ID data into the Phone Directory cannot be performed.  
• If the home area code is not correctly entered, “ERROR” will appear on the  
display and five short error beeps will be heard after (PGM) is pressed in  
step 5. Move the cordless handset closer to the base unit, make sure the base  
unit* is not in use before you start the setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
Tips  
• When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
• To check the current home area code, perform steps 1 and 2. The home area  
code appears on the display for about 60 seconds.  
To change the home area code  
1 Perform steps 1 to 3 on page 17.  
The current home area code appears on the display.  
2 Press (ERASE) to erase the current home area code.  
3 Enter a new home area code using the dialing keys.  
4 Press (PGM).  
You hear a long confirmation beep.  
To erase the home area code  
You can erase the home area code. Perform steps 1 and 2 above, then  
press (PGM).  
The home area code will be erased, and you hear a long confirmation  
beep.  
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To e n t e r t h e lo ca l a re a co d e (Fo r 10 d ig it s  
p h o n e n u m b e rs u se rs)  
If a call matches one of the local area codes you entered, the phone  
number will be registered with 10 digits in the Caller ID list (area code  
+ number). If a call does not match one of the local area codes you  
entered, the phone number will be registered with 11 digits in the  
Caller ID list (1 + area code + number). Some regions of the country  
allow you to have more than one local area code. (Up to five local area  
codes can be entered in this phone.)  
1 Perform steps 1 and 2 on page 17.  
2 Select the number (“LOCAL 1” to “LOCAL 5”)  
HOME  
:
to enter the local area code by turning Jog Dial.  
LOCAL 1:  
LOCAL 2:  
NEW  
OLD  
MASSAGE RING OFF  
3 Press Jog Dial.  
“ENTER LOCAL AREA CODE 1” appears on  
the display when you select “LOCAL 1” in step  
2.  
4 Enter the three digits of the local area code using  
the dialing keys.  
5 Press (PGM).  
You hear a long confirmation beep.  
Notes  
• If the local area code is already entered, it appears on the display in step 2.  
To enter a different local area code, see “To change the local area code” on  
page 20.  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• If the local area code is not correctly entered, “ERROR” will appear on the  
display and five short error beeps will be heard after (PGM) is pressed in  
step 5. Move the cordless handset closer to the base unit, make sure the base  
unit* is not in use before you start the setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
Tips  
• When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
• To check the current local area code, perform steps 1 and 2. The local area  
code appears on the display for about 60 seconds.  
co n t in u e d  
Getting Started  
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St e p 5: En t e rin g t h e a re a co d e (co n t in u e d )  
To change the local area code  
1 Perform steps 1 to 3 on page 19.  
The current local area code appears on the display.  
2 Press (ERASE) to erase the current local area code.  
3 Enter a new local area code using the dialing keys.  
4 Press (PGM).  
You hear a long confirmation beep.  
To erase the local area code  
You can erase the local area code. Perform steps 1 and 2 avobe, then  
press (PGM). The local area code will be erased, and you hear a long  
confirmation beep.  
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St e p 6  
Se t t in g t h e d a y a n d t im e  
Set the day and time so that you can stamp day and time for the  
incoming messages. You will hear the recorded day and time when  
you play back messages. You can set the day and time only with the  
cordless handset. Make sure the base unit* is not in use before you  
start the setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose “DAY/  
TIME”, and then press Jog Dial.  
(GO BACK)  
SUNDAY  
MONDAY  
NEW  
OLD  
MASSAGE RING OFF  
3
4
Set the correct day of the week  
by turning Jog Dial, and then  
press Jog Dial. The time that has  
been last set appears on the  
display.  
ENTER HOUR AND  
PRESS JOG DIAL  
12:00AM  
NEW  
OLD  
MASSAGE RING OFF  
Set the hour (1 to 12) by turning  
Jog Dial  
ENTER HOUR AND  
PRESS JOG DIAL  
11:  
NEW  
OLD  
MASSAGE RING OFF  
co n t in u e d  
Getting Started  
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St e p 6: Se t t in g t h e d a y a n d t im e (co n t in u e d )  
ENTER MIMUTE AND  
PRESS JOG DIAL  
11:00  
5
6
7
8
Press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
ENTER MINUTE AND  
PRESS JOG DIAL  
11:01  
Set the minute (00 to 59) by turning Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
SELECT AM/PM AND  
PRESS JOG DIAL  
11:01AMAM  
Press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
Select “AM” or “PM” by turning Jog Dial, and  
then press Jog Dial.  
You hear a long confirmation beep. Then the  
phone starts counting time.  
Notes  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• “PF” flashes on the message counter when the day and time is cleared due to  
a power interruption, or when you connect the base unit to the AC outlet for  
the first time.  
• If the current day and time are not set, you will not hear a time stamp when  
you play back recorded messages.  
• When “ERROR ” appears on the display and five short error beeps are heard  
after Jog Dial is pressed in step 8, move the cordless handset closer to the  
base unit, make sure the base unit* is not in use before you start the setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
To check the current day and time  
Press (DAY/TIME) on the base unit.  
You hear the current day and time by voice guidance.  
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Se t t in g u p t h e EZ Acce ss fu n ct io n  
The EZ Access function enables you to access to any set of numbers up  
to 32 digits long by simple one-touch. Use for calling cards plus PIN,  
voice mail, long distance provider, or any other set of frequently used  
number.  
After setting up the access number, you only need to press  
(EZ ACCESS) for dialing the access number of your special services  
e.g. long distance provider.  
Also, you can set up just a phone number with the function for one-  
touch dialing.  
When the system has two or more cordless handsets, you can assign a  
different access number or phone number to each cordless handset.  
1
2
Press (PGM).  
Press (EZ ACCESS).  
EZ ACCESS  
ENTER NUMBER  
NEW  
OLD  
MASSAGE RING OFF  
3
4
Enter the access number using  
the dialing keys.  
(ERASE)  
Press (PGM).  
(REDIAL/PAUSE)  
You hear a long confirmation  
beep.  
Notes  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• You can register up to 32 digits as an access number.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
co n t in u e d  
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Se t t in g u p t h e EZ Acce ss fu n ct io n (co n t in u e d )  
To use the EZ Access  
–for making calls, see page 33.  
–for redialing, see page 35.  
–for making calls from the Phone Directory, see page 43.  
–for making calls from Caller ID list, see page 72.  
To change the access number  
1 Perform steps 1 and 2 on page 23.  
The current access number appears on the display.  
2 Press (ERASE) to erase the current access number.  
3 Enter a new access number using the dialing keys.  
4 Press (PGM).  
You hear a long confirmation beep.  
To store a number to be dialed via Private Branch Exchange  
(PBX)  
Before entering a phone number in step 3 on page 23, do as follows:  
1 Enter the outside line access digit (e.g., 9).  
2 Press (REDIAL/PAUSE).  
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Re g ist e rin g a d d it io n a l co rd le ss h a n d se t s  
The phone system includes a cordless handset. You can expand the  
system including a total of four cordless handsets. Be sure to register  
the ID number of the additional cordless handset called “station  
number” to the base unit before using the additional cordless handset.  
The station number of the cordless handset (supplied with the base  
unit) is set to 1 at the factory. The station number of the cordless  
telephone newly added to the system will be one of the number 2  
through 4 in the order of registration.  
Before you start registering, set all the unit of the system in standby  
mode and place them close to each other (within a distance of 12  
inches). Then do the following procedure only on the additional  
cordless handsets one bye one.  
Caution  
Do not register tw o or three cordless handsets at the same time.  
Doing so may result in more than one cordless handsets having an  
identical station number.  
w ithin 12 inches  
Base unit  
cordless handset  
1
2
Press (PGM).  
Press (INTERCOM).  
You hear a confirmation beep.  
ENTER SYSTEM ID  
_
NEW  
OLD  
MASSAGE RING OFF  
co n t in u e d  
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Re g ist e rin g a d d it io n a l co rd le ss h a n d se t s (co n t in u e d )  
3
4
Enter the 10 digits system ID by  
pressing the dialing keys.  
The system ID is shown on a sticker  
affixed to the bottom of the base unit.  
Press (PGM).  
You hear a long confirmation beep and  
the assigned station number is  
displayed.  
System ID  
Notes  
• Do not allow more than 60 seconds to elapse during the operation procedure.  
• Once you add a cordless handset to the base unit system, you cannot change the  
station numbers, or cancel the additional registrations.  
• When you press any button other than (PGM) to use an unregistered cordless  
handset, the message “PLEASE REGISTER THIS HANDSET” will appear on the  
display, and five short error beeps will be heard. You must first register the cordless  
handset you want to add to the system.  
• If you try to register a cordless handset which you have already added to the system,  
the five short error beeps will be heard and the registration will be canceled.  
• If the registration is unsuccessful, “ERROR” will appear on the display, and five short  
error beeps will be heard after (PGM) is pressed in step 4. Move all the cordless  
handsets closer to the base unit, and then start over the procedure.  
To check the station number assigned to the additional  
cordless handset  
The station number of the cordless handset appears on  
the display of the cordless handset while it is seated on  
HANDSET 2  
the charger. You can also utilize the supplied sticker of  
NEW  
OLD  
MASSAGE RING OFF  
the station number and attaching on the cordless  
handset. (For details, see Operating Instructions of  
SPP-H273.)  
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Ch a n g in g t h e la n g u a g e o f t h e d isp la y  
You can choose English or Spanish as the display language by  
following the procedure below.  
To ch a n g e t h e la n g u a g e fro m En g lish t o Sp a n ish  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose  
“ESPANOL”, and then press Jog  
Dial.  
(GO BACK)  
NO  
SI  
NEW  
OLD  
MASSAGE RING OFF  
3
Turn Jog Dial to choose “SI”,  
and then press Jog Dial.  
You will hear a long  
confirmation beep.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
To ch a n g e t h e la n g u a g e fro m Sp a n ish t o En g lish  
1 Press (PGM).  
2 Turn Jog Dial to choose “ENGLISH”, and then  
(REGRESAR)  
NO  
press Jog Dial.  
YES  
NEW  
3 Turn Jog Dial to choose “YES”, and then press  
OLD  
MASSAGE RING OFF  
Jog Dial.  
You will hear a long confirmation beep.  
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Id e n t ifyin g t h e p a rt s  
Refer to the pages indicated in parentheses for details.  
Base unit  
8
9
0
qa  
1
2
3
4
qs  
5
6
7
qd  
qf  
qg  
qh  
qj  
1 CHARGE lamp (p. 14)  
6 MESSAGE PLAY/STOP button  
(p. 60)  
Lights while the battery is being  
charged.  
Plays back recorded messages.  
7 SKIP >/QUICK button (p. 61)  
2 IN USE lamp (p. 32)  
Press to skip to the next message.  
Lights when the handset is in use.  
Keep the button pressed for quick  
playback of messages.  
3 Speaker  
4 ANSWER ON/OFF button  
8 ERASE button (p. 24, 63)  
(p. 59, 60)  
Turns the answering function on or  
off. Lights when the answering  
function is on, and flashes when a  
new message is recorded.  
9 MEMO REC button (p. 65)  
Records a memo message.  
0 VOL – button (p. 61)  
Adjusts the speaker volume.  
5 REPEAT ./REVIEW button  
(p. 61)  
qa VOL + button (p. 61)  
Press once to repeat the current  
message or twice to go back to the  
previous message.  
Adjusts the speaker volume.  
Keep the button pressed for a  
playback review of the current  
message.  
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qk  
ql  
w; wa  
qs Message counter (p. 60, 84)  
qj MIC (microphone) (p. 52, 65)  
Indicates the number of new  
qk Antenna (p. 12)  
messages recorded. “An” appears  
in the announcement only mode.  
“FL” appears when there is no  
space to record messages. “PF”  
flashes when the power is turned  
on.  
ql Hook for AC pow er adaptor  
cord (p. 12)  
w; DC IN 9V jack (p. 12)  
wa LINE (telephone line) jack  
(p. 12)  
qd GREETING REC button (p. 52)  
Press to record a greeting.  
qf GREETING PLAY button (p. 53)  
Plays back a greeting.  
qg DAY/TIME button (p. 22)  
Press to check the current time.  
qh HANDSET LOCATOR button  
(p. 48)  
Allows you to page the handset.  
co n t in u e d  
Getting Started  
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Id e n t ifyin g t h e p a rt s (co n t in u e d )  
Cordless handset  
1
2
3
9
0
4
5
qa  
6
qs  
qd  
7
8
1 Antenna  
8 EZ ACCESS button (p. 23, 33)  
Lets you make a call with the  
registered access number.  
2 Speaker  
3 Display w indow (p. 32, 68)  
9 Jog Dial (p. 17, 39, 69)  
4 TALK button (p. 32)  
0 OFF button (p. 32, 38)  
Lets you make or receive a call.  
Allows you to disconnect the call.  
5 HOLD/PLAY button  
qa INTERCOM button (p. 50, 51)  
(p. 33, 60, 64)  
Lets you talk between the cordless  
handsets (when the system has any  
other additional cordless handsets).  
Puts a call on hold/plays back  
recorded messages.  
6 Battery compartment (p. 14)  
qs Dialing keys (p. 32)  
7 CALL WAITING/FLASH button  
qd ERASE button (p. 18, 41, 63)  
(p. 33, 77)  
Switches to a second call if you  
have “call waiting” service, or lets  
you make a new call.  
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qj  
qk  
qf  
qg  
ql  
w;  
wa  
ws  
qh  
wd  
qf REPEAT . button (p. 61)  
w; # button (p. 75)  
Press once to repeat the current  
message or twice to go back to the  
previous message.  
Used to change the number of  
digits of the phone number in the  
Caller ID list.  
qg  
TONE button (p. 33)  
wa PGM (program) button  
(p. 17, 39)  
Allows you to switch temporarily to  
tone dialing.  
ws REDIAL/PAUSE button  
(p. 24, 35)  
qh RINGER  
Redials one of the last five numbers  
called/inserts a pause in the dialing  
sequence.  
qj I (HEADSET) jack (p. 33, 37, 78)  
qk VOL (volume) sw itch (p. 33)  
wd MIC (Microphone)  
Adjust the cordless handset  
volume.  
ql SKIP > button (p. 61)  
Press to skip to the next message.  
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Ba sics  
Ma kin g ca lls  
1
2
Pick up the cordless handset  
from the base unit.  
Press (TALK) and wait until  
“TALK” appears on the display  
and the display also shows the  
talk time in hours, minutes and  
seconds.  
I (HEADSET)  
The dialing keys light up.  
You then hear a dial tone.  
jack  
VOL sw itch  
The IN USE lamp on the base  
unit lights up.  
(HOLD)  
If you hear five short error  
beeps and “NO  
CONNECTION” appears on the  
display, move closer to the base  
unit.  
(*TONE)  
3
4
Dial the phone number.  
(ERASE)  
(EZ ACCESS)  
(CALL WAITING/FLASH)  
When you’re done talking, press  
(OFF) or replace the cordless  
handset on the base unit.  
The display turns off.  
To make a call after checking the phone number  
You can dial the phone number before pressing (TALK) or  
(EZ ACCESS). If you make a mistake when dialing the phone number,  
press (ERASE) to erase the number.  
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Making calls w hen the headset is connected  
When a headset (optional) is connected to the I  
(HEADSET) jack on the cordless handset, you can  
talk through the headset.  
Open  
Making calls using the EZ Access function  
To set up the access number, see “Setting up the EZ  
Access function” on page 23.  
1 Pick up the cordless handset from the base unit.  
2 Dial the phone number (e.g.,  
1-201-123-4567, or 011-...).  
3 Press (EZ ACCESS).  
The system dials first, the access number set up  
with the EZ access function, and then the phone  
number you dialed in step 2. “TALK” appears  
on the display.  
TALK  
E12011234567  
NEW  
OLD  
MASSAGE RING OFF  
4 When you’re done talking, press (OFF) or  
replace the cordless handset on the base unit.  
Note  
If you have set up a phone number with the EZ access function, just press  
(EZ ACCESS) to dial the phone number (i.e. skip step 2).  
Additional tasks  
To  
Do this  
Adjust the cordless  
handset volume  
Set the VOL switch to H (high), M (middle) or L (low).  
1
Put a call on hold*  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again or pick up the cordless handset  
from the base unit (When Quick talk is set to “ON”; see  
page 38) to resume the conversation.  
Switch to tone dialing  
temporarily  
Press (*TONE) after you’re connected.  
The line will remain in tone dialing until disconnected.  
Switch to another call  
(“call waiting” service* )  
Press (CALL WAITING/FLASH).  
Press (CALL WAITING/FLASH) again to return to the first  
2
caller.  
1
* If four minutes has passed after you put a call on hold, the connection will be  
broken automatically.  
2
co n t in u e d  
* You need to subscribe to this service from your telephone company.  
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Ma kin g ca lls (co n t in u e d )  
Notes  
•
When making a call on the cordless handset, “ ” appears on the display  
indicating the receiver sensitivity with the base unit. Three bars indicate a  
good reception, no bar indicates a bad reception. When calling from an area  
with poor reception, you may experience interference or the call may be  
disconnected, so try to use the cordless handset in areas that have a good  
reception.  
•
•
When you increase the sound volume, in some cases the back ground noise  
may be increased as well. You should adjust the volume accordingly.  
If the cordless handset beeps every second during a conversation and “ ”  
appears on the display, move closer to the base unit; otherwise, you will hear  
five short error beeps and “NO CONNECTION” will appear on the display,  
and the call will be disconnected after 30 seconds.  
•
When the talk time exceeds 9:59:59, the display counts from 0:00:00 again.  
If the battery becomes w eak during a call  
The cordless handset will beep twice per second, “BATTERY LOW”  
appears on the display. Finish your call and replace the cordless  
handset on the base unit to charge the battery pack.  
For optimum performance, charge the battery for a full 12 hours.  
Note that during the initial charge time (approx. 10 minutes), “PLEASE  
WAIT...” and “BATTERY LOW” appear on the display and the  
cordless handset cannot be used.  
After “BATTERY LOW” turns off, you may be able to use the cordless  
handset, but the battery duration will be very short; thus it is  
recommended that you fully charge the battery before next use.  
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Re d ia lin g  
The cordless handset stores five dialed phone numbers.  
1
2
Press (REDIAL/PAUSE).  
Turn  
Press  
Display the name or phone  
number you want to call by  
turning Jog Dial.  
3
4
Press Jog Dial.  
Turn Jog Dial to choose “DIAL”,  
and then press Jog Dial.  
The phone number will be  
redialed.  
(PGM)  
(EZ ACCESS)  
Notes  
•
The redial memory only registers up to 32 digits. Exceeding numbers will not  
be redialed.  
•
If an access number of the long distance call is registered in (EZ ACCESS), the  
number cannot be stored for the redial button use. To redial long distance  
calls with (EZ ACCESS), press (EZ ACCESS) instead of above steps 3 and 4.  
Tips  
•
•
•
Although the phone number displayed on the redial list is up to 15 digit, the  
redialing will be successful.  
If you redial the same number repeatedly, this number will only be counted  
as one number of the total five registered numbers that can be redialed.  
When dialing from a phone number with a registered name, that name will  
be displayed in the list in step 2.  
co n t in u e d  
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Ma kin g ca lls (co n t in u e d )  
To erase the dialed phone number one by one  
1 Display the name or phone number you want to erase by  
doing steps 1 to 3 on page 35.  
2 Turn Jog Dial to choose “ERASE REDIAL”, and then press  
Jog Dial.  
3 Turn Jog Dial to choose “YES”, and then press Jog Dial.  
You hear a long confirmation beep, and the number is  
erased.  
To erase the entire dialed phone numbers at once  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY MANAGE”, and then  
press Jog Dial.  
3 Turn Jog Dial to choose “ERASE ALL RDL”, and then press  
Jog Dial.  
4 Turn Jog Dial to choose “ERASE REDIAL”, and then press  
Jog Dial.  
You hear a long confirmation beep, and the entire number  
are erased.  
To store the dialed phone number into the Phone Directory  
See page 41.  
36US Basics  
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Re ce ivin g ca lls  
1
2
When you hear the phone ring:  
• Press (TALK).  
or  
• Pick up the cordless handset  
from the base unit when the  
cordless handset is placed on  
the base unit. (When Quick  
talk is set to “ON”; see page  
38)  
I (HEADSET)  
jack  
VOL sw itch  
(HOLD)  
“TALK” appears on the display  
and the display also shows the  
talk time in hours, minutes and  
seconds.  
The IN USE lamp on the base  
unit lights up.  
(CALL WAITING/FLASH)  
(PGM)  
When you’re done talking, press  
(OFF) or replace the cordless  
handset on the base unit.  
The display turns off.  
Receiving calls w hen the headset is connected  
When a headset (optional) is connected to the I  
(HEADSET) jack on the cordless handset, you can  
talk through the headset.  
Open  
co n t in u e d  
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Re ce ivin g ca lls (co n t in u e d )  
Additional tasks  
To  
Do this  
Adjust the cordless handset  
volume  
Set the VOL switch to H (high), M (middle) or L  
(low).  
1
Put a call on hold*  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again or pick up the cordless  
handset from the base unit (When Quick talk is  
set to “ON”; see below) to resume the  
conversation.  
Switch to another call  
(“call waiting” service* )  
Press (CALL WAITING/FLASH).  
Press (CALL WAITING/FLASH) again to return to  
the first caller.  
2
Receive a call by only picking  
up the cordless handset from  
the base unit, without pressing  
(TALK)(Quick talk)  
Press (PGM). Turn Jog Dial to choose “QUICK  
TALK”, then press Jog Dial.  
Turn Jog Dial to choose “ON”, then press Jog  
Dial.  
Adjust the ringer volume of  
the cordless handset  
While the cordless handset is ringing: Turn Jog  
Dial to adjust the volume.  
While the cordless handset is not in use: Press  
(PGM). Turn Jog Dial to choose “RINGER  
VOLUME” then press Jog Dial to adjust the  
volume. Press (OFF).  
The ringer volume can be adjusted to three  
different levels: high, low and off. If the ringer  
is set off, “RING OFF” will appear on the  
display.  
1
* If four minutes has passed after you put a call on hold, the connection will be  
broken automatically.  
2
* You need to subscribe to this service from your telephone company.  
Tip  
To inform you of an incoming call, the display shows “** RINGING **” even  
when you set the ringer volume on the cordless handset to off. You can still  
make calls, and also receive calls if another telephone connected to the same  
line rings to inform you of incoming calls.  
If you have subscribed to the Caller ID service;  
•
the caller’s number and/ or name appears on the display when you receive a  
call (see page 68) or when another call comes in by “call waiting” service.  
•
the name stored in the Phone Directory appears on the display if the call  
matches the number stored in the Phone Directory (memory match function;  
see page 68).  
•
the ringer sound changes to a higher tone if the call matches the number  
stored in the Phone Directory (memory match function; see page 68).  
38US Basics  
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Te le p h o n e Fe a t u re s  
Ph o n e Dire ct o ry  
You can dial a number by scrolling through the Phone Directory, in  
which up to 50 phone numbers can be stored. When the system has  
two or more cordless handsets, you can store a different set of phone  
numbers to each cordless handset.  
St o rin g p h o n e n u m b e rs a n d n a m e s  
Example: to store “SONY” “123-  
4567”.  
1
Press (PGM).  
(GO BACK)  
PHONE DIRECTORY  
Turn  
Press  
MEMORY MANAGE  
NEW  
OLD  
MASSAGE RING OFF  
If “PHONE DIRECTORY” is  
not selected, turn Jog Dial to  
select it.  
2
3
Press Jog Dial.  
“ENTER NAME” appears on  
the display.  
ENTER NAME  
ABCDEFGHIJKLMN  
(ERASE)  
OPQRSTUVWXYZ  
NEW  
OLD  
MASSAGE RING OFF  
Enter the name by turning Jog  
Dial.  
(REDIAL/PAUSE)  
You can enter up to 15  
characters.  
Turn Jog Dial until the desired  
character is selected, and then  
press Jog Dial.  
co n t in u e d  
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Ph o n e Dire ct o ry (co n t in u e d )  
Each press of Jog Dial after choosing “M” or  
“m” switches the characters from upper case  
letters t lower case letters t numbers and  
symbols.  
ENTER NAME  
ABCDEFGHIJKLMN  
OPQRSTUVWXYZ  
MASSAGE RING OFF  
NEW  
OLD  
ENTER NAME  
abcdefghijklmn  
opqrstuvwxyz  
MASSAGE RING OFF  
NEW  
OLD  
Enter successive characters in the same way.  
To enter a “space”, turn Jog Dial to choose  
“ ” (space), and then press Jog Dial.  
ENTER NAME  
0123456789"#$&  
'()*+,-./:;  
MASSAGE RING OFF  
NEW  
OLD  
4
5
Press (PGM).  
SONY  
ENTER NUMBER  
“ENTER NUMBER” appears on the display.  
NEW  
OLD  
MASSAGE RING OFF  
Enter the phone number by pressing the dialing  
keys.  
SONY  
1234567_  
NEW  
OLD  
MASSAGE RING OFF  
You can enter up to 20 digits, including a tone  
and a pause, each of which is counted as one  
digit.  
SONY  
1234567890123456  
78_  
NEW  
When the phone number of 16 digits or more  
has been entered, the phone number appears in  
two lines.  
OLD  
MASSAGE RING OFF  
6
Press (PGM).  
You hear a long confirmation beep, and the  
name and the number are stored.  
The display goes off.  
40US  
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Notes  
•
If you try to save a 51st phone number, you will hear five short error beeps  
and “THE MEMORY IS FULL” will be displayed. You cannot store the  
phone number. To store another phone number, erase one of the stored  
phone numbers (see page 45).  
•
•
Names cannot be entered using the dialing keys.  
Do not allow more than 60 seconds to elapse during the operation procedure.  
Tips  
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
•
If you have entered a wrong name or number in step 3 or 5, turn Jog Dial to  
choose “P” then press Jog Dial or press (ERASE) to erase it. Then enter the  
correct name or number.  
To store a number to be dialed via Private Branch Exchange  
(PBX)  
Before entering a phone number in step 5 on page 40, do as follows:  
1 Enter the outside line access digit (e.g., 9).  
2 Press (REDIAL/PAUSE).  
To store the dialed phone number into the Phone Directory  
The dialed phone numbers of up to 20 digits can be stored in the  
Phone Directory.  
1 Press (REDIAL/PAUSE).  
2 Display the name or phone number you want to call by  
turning Jog Dial, and then press Jog Dial.  
3 Turn Jog Dial to choose “PROGRAM”, and then press Jog  
Dial.  
4 Enter the name by doing steps 3 and 4 on pages 39 to 40.  
5 Press (PGM).  
You hear a long confirmation beep, and the name and the  
number are stored.  
co n t in u e d  
Telephone Features 41US  
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Ma kin g ca lls fro m t h e Ph o n e Dire ct o ry  
Turn  
Press  
1
Press Jog Dial.  
“PHONE DIRECTORY”  
appears on the display.  
PHONE DIRECTORY  
ABC  
DEF  
NEW  
OLD  
MASSAGE RING OFF  
(TALK)  
(PGM)  
(EZ ACCESS)  
TUV  
WXYZ  
etc  
2
Turn Jog Dial to select an alphabet group  
([ABC], [DEF]...) which includes the initial  
character of the name you want to search for,  
and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
If a numbers or a symbol is the initial character,  
select the “[etc]” group.  
BROWN JOHN  
SONY  
SMITH JOHN  
3
4
Select the name you want to call by turning Jog  
Dial.  
NEW  
OLD  
MASSAGE RING OFF  
(GO BACK)  
DIAL  
EDIT  
Press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
42US  
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5
Turn Jog Dial to choose “DIAL”, and then press  
Jog Dial.  
The phone number will be dialed.  
Tips  
•
•
•
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
If there is no data recorded in the selected alphabet group in step 2, the data  
memory of the next following group will be displayed.  
You may press (TALK) on the cordless handset to make a call instead of  
doing steps 4 and 5.  
If an access number of the long distance call is set up with the EZ access  
function, you can add the access number to the phone number and make a  
call by pressing (EZ ACCESS) after step 3. For setting up the EZ access  
function, see page 23.  
co n t in u e d  
Telephone Features 43US  
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Ph o n e Dire ct o ry (co n t in u e d )  
Ch a n g in g a st o re d n a m e a n d /o r p h o n e  
n u m b e r  
1 Display the name you want to change by doing  
BROWN JOHN  
SONY  
SMITH JOHN  
steps 1 to 3 on page 42.  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
EDIT  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “EDIT”, and then press  
SONY_  
ABCDEFGHIJKLMN  
OPQRSTUVWXYZ  
Jog Dial.  
The cursor “_” is at the right of the name.  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “P”, then press Jog Dial  
or press (ERASE) to erase the characters, and  
enter the new name.  
If you want to change only the number, skip this  
step.  
5 Press (PGM).  
SONY  
1234567_  
The cursor is at the right of the phone number.  
NEW  
OLD  
MASSAGE RING OFF  
6 Press (ERASE) to erase the number, and enter  
the new number.  
If you don’t want to change the number, skip  
this step.  
7 Press (PGM).  
You hear a long confirmation beep and the  
name and/ or the number is changed.  
44US  
Telephone Features  
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Era sin g a m e m o ry lo ca t io n  
To erase the phone number one by one  
1 Display the name you want to erase by doing  
BROWN JOHN  
SONY  
SMITH JOHN  
steps 1 to 3 on page 42.  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
EDIT  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE DIRECTORY”,  
(GO BACK)  
NO  
and then press Jog Dial.  
YES  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “YES”, and then press  
Jog Dial.  
You hear a long confirmation beep and the  
memory location is erased.  
To erase the entire memory at once  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY  
(GO BACK)  
PHONE DIRECTORY  
MANAGE”, and then press Jog Dial.  
MEMORY MANAGE  
OLD  
NEW  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE ALL DIR”,  
(GO BACK)  
NO  
ERASE DIRECTORY  
and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “ERASE DIRECTORY”,  
and then press Jog Dial.  
You hear a long confirmation beep and the  
entire memory is erased.  
co n t in u e d  
Telephone Features 45US  
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Ph o n e Dire ct o ry (co n t in u e d )  
Tra n sfe rrin g t h e Ph o n e Dire ct o ry m e m o ry  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l  
co rd le ss h a n d se t s)  
The Phone Directory memory can be transferred one by one or all at  
once (with a maximum of 50 numbers) from a cordless handset to an  
additional cordless handset. This function works only when one or  
more additional cordless handsets are available on the system.  
Make sure the base unit and the other cordless handsets to receive the  
memory are not in use before you start the setting.  
To transfer one phone number from the Phone Directory  
Example: From HANDSET 1 to HANDSET 2.  
1 Display the name you want to transfer by doing  
BROWN JOHN  
SONY  
SMITH JOHN  
steps 1 to 3 on page 42.  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
EDIT  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “SEND DIRECTORY”,  
and then press Jog Dial.  
4 When the system has an additional cordless  
handset  
You hear a long confirmation beep and the  
memory is transferred.  
When the system has tw o or more additional  
cordless handsets  
(GO BACK)  
TO HANDSET 2  
TO HANDSET 3  
NEW  
Turn Jog Dial to choose “TO HANDSET 2” or  
station number of the cordless handset to which  
you are forwarding the memory, and then press  
Jog Dial.  
OLD  
MASSAGE RING OFF  
You hear a long confirmation beep and the  
memory is transferred.  
46US  
Telephone Features  
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To transfer all phone numbers from the Phone Directory  
The Phone Directory receiving the transfer will be totally overwritten.  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY  
(GO BACK)  
REC. CAPACITY  
SEND ALL DIR  
MANAGE”, and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “SEND ALL DIR”, and  
then press Jog Dial.  
4 When the system has an additional cordless  
handset  
Skip this step.  
When the system has tw o or more additional  
cordless handsets  
(GO BACK)  
TO HANDSET 2  
TO HANDSET 3  
NEW  
Turn Jog Dial to choose “TO HANDSET 2” or  
station number of the cordless handset to which  
you are forwarding the memory, and then press  
Jog Dial.  
OLD  
MASSAGE RING OFF  
5 Turn Jog Dial to choose “SEND DIRECTORY”,  
(GO BACK)  
NO  
SEND DIRECTORY  
and then press Jog Dial.  
“SENDING…” appears on the display during  
the transfer.  
NEW  
OLD  
MASSAGE RING OFF  
You hear a long confirmation beep and the  
entire memory is transferred.  
Notes  
•
If there are already 50 numbers stored in the Phone Directory receiving the  
transferred number one by one from the other Phone Directory,  
“RECEIVER’S MEMORY IS FULL” will appear on the display and five  
short error beeps will be heard to indicate that the transfer was unsuccessful.  
To make the transfer possible, erase one of the stored phone numbers existing  
in the Phone Directory (see page 45).  
•
•
If the transfer is unsuccessful, “ERROR” will appear on the display, and five  
short error beeps will be heard. Move the sending unit closer to the receiving  
unit, make sure the receiving unit is not in use, and then start over the  
procedure.  
To check the station number assigned to the cordless handset, see page 26.  
Telephone Features 47US  
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Lo ca t in g t h e h a n d se t s  
You can page the handsets from the base unit.  
Note that you cannot page if the handset is in use.  
Press (HANDSET LOCATOR).  
All the cordless handsets on the  
system ring for about one  
minute.  
To stop ringing, press (OFF) on  
any of them.  
Tip  
You can page the handset even when “RINGER VOLUME” is set to “RING  
OFF”.  
48US  
Telephone Features  
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Sw it ch in g t h e p h o n e s d u rin g a ca ll  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l co rd le ss  
h a n d se t s)  
You can easily switch from the cordless handset to another cordless  
handset without disconnecting the call. This function works only when  
one or more additional cordless handsets are available on the system.  
1
2
Press (HOLD) on the cordless  
handset.  
The call is on hold and “HOLD”  
appears on the display.  
Pick up another cordless  
handset from the base unit or  
the charger (When Quick talk is  
set to “ON”; see page 38),  
otherwise press (TALK) or  
(HOLD) on another cordless  
handset.  
(TALK)  
You can continue talking to the  
caller through another cordless  
handset.  
Telephone Features 49US  
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In t e rco m Op e ra t io n  
Ta lkin g b e t w e e n t h e p h o n e s – In t e rco m  
– Wa lkie -Ta lkie fu n ct io n  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l co rd le ss  
h a n d se t s)  
You can make an intercom conversation between a couple of cordless handsets  
(Walkie-Talkie function) of the same phone system far from the base unit (e.g. use out  
of doors). You can start the intercom from any cordless handset. This function works  
only when one or more additional cordless handsets are available on the system.  
Example: Making intercom call from station  
number 1 to station number 2.  
1
2
Press (INTERCOM).  
When the system has an additional cordless  
handset  
Skip this step.  
When the system has tw o or more  
additional cordless handsets  
Turn Jog Dial to choose “TO HANDSET 2”,  
3 and then press Jog Dial.  
Both cordless handsets ring and  
(TALK)  
“** INTERCOM 2 **” appears on the  
display of the cordless handset whose station  
number is 1 and “** INTERCOM 1 **”  
appears on the display of the cordless handset  
whose station number is 2.  
When a person at the cordless handset whose  
station number is 2 picks up the cordless  
handset from the charger (When Quick talk is  
set to “ON”; see page 38), or presses (TALK)  
4 or (INTERCOM), you can talk with each other.  
When you are done talking, replace the  
cordless handset on the base unit or the  
charger, or press (OFF).  
If no one answ ers the phone  
Press (INTERCOM) again.  
Notes  
•
If there is an incoming outer line call during the intercom conversation between a couple of  
cordless handsets (Walkie-Talkie function), intercom call will not be disconnected. When you  
answer the outer line call, press (OFF) to end the intercom conversation.  
•
To check the station number assigned to the cordless handset, see page 26.  
Tip  
You can receive an intercom call on the cordless handset even when the ringer volume is set to  
off. The cordless handset will ring at a low level.  
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Intercom Operation  
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Tra n sfe rrin g a ca ll  
(w h e n t h e syst e m h a s a n y o t h e r a d d it io n a l co rd le ss  
h a n d se t s)  
You can transfer a call between the cordless handsets without disconnecting the call.  
This function works only when one or more additional cordless handsets are  
available on the system.  
Example: Transferring a call from station  
number 1 to station number 2.  
1
2
Press (INTERCOM).  
The call is put on hold.  
(OFF)  
When the system has an additional  
cordless handset  
Skip this step.  
When the system has tw o or more  
additional cordless handsets  
Turn Jog Dial to choose “TO HANDSET 2”,  
and then press Jog Dial.  
3
4
Both cordless handsets ring and “**  
INTERCOM 2 **” appears on the display  
of the cordless handset whose station  
number is 1 and “** INTERCOM 1 **”  
appears on the display of the cordless  
handset whose station number is 2.  
Pick up the cordless handset whose station  
number is 2 from the charger (When Quick  
talk is set to “ON”; see page 38), or press  
(TALK) or (INTERCOM) on the cordless  
handset.  
You can talk with each other.  
5
To talk to the caller with the cordless handset whose station number is 2,  
replace the cordless handset on the base unit or press (OFF) on the  
cordless handset whose station number is 1.  
“TALK” appears on the display of the cordless handset whose station  
number is 2.  
If no one answ ers the phone  
Press (INTERCOM) again.  
Tip  
You can receive an intercom call on the cordless handset even when the ringer volume is set to  
off. The cordless handset will ring at a low level.  
Intercom Operation 51US  
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An sw e rin g Ma ch in e Fe a t u re s  
Pre p a rin g t h e a n sw e rin g m a ch in e  
Re co rd in g t h e g re e t in g  
This answering machine has prerecorded greetings (see page 53).  
However, you can record your own greeting.  
The greeting must be between two seconds and one minute long.  
You can record only one greeting, and it is used regardless of the  
answering mode (“normal” and “announcement only” modes. See  
page 56). Therefore, if you decide to change the mode, make sure that  
you record a new greeting to match the answering mode.  
Greeting recording is only available on the base unit.  
1
Press (GREETING REC).  
(ERASE)  
You hear a voice guidance and a  
long confirmation beep.  
2
3
After the tone, start recording.  
Speak about 12 inches (30 cm)  
away from the microphone.  
MIC (Microphone)  
Press (MESSAGE PLAY/STOP) to  
stop recording.  
The phone automatically  
replays the recorded greeting.  
52US  
Answering Machine Features  
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Notes  
•
•
•
If recording did not succeed, you hear five short error beeps. Start over the  
procedure.  
If a call comes in while recording a greeting, recording is cancelled. Start  
over the procedure.  
If you hear five short error beeps while recording, the recording area may be  
full. In this case, erase unnecessary messages (see page 63).  
Tips  
•
•
If one minute have passed in step 2, recording stops automatically.  
To record the greeting from a touch-tone phone, see page 67.  
Prerecorded greeting  
Normal mode:  
“Hello, I’m unable to answer your call right now.  
Please leave your name, number and message after  
the tone.”  
Announcement only mode: “Hello, I’m unable to answer your call right now.  
Please call again. Thank you.”  
Tips  
•
If you wish to record your own “announcement only” greeting, follow the  
above sequence after setting “ANSWERING MODE” to “ANNOUNCE  
ONLY” (page 56). Otherwise, the “normal” greeting will be recorded.  
•
You have to change the message each time you change the mode.  
To check the greeting  
Press (GREETING PLAY).  
To change the greeting  
Record a new greeting. The new greeting replaces the old one.  
To erase the greeting  
Press (GREETING PLAY) to start playback of the recorded greeting, and  
then press (ERASE) on the base unit during playback.  
To go back to the factory preset greeting  
Erase your own greeting by doing step above. This will bring back the  
original greeting.  
co n t in u e d  
53US  
Answering Machine Features  
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Pre p a rin g t h e a n sw e rin g m a ch in e (co n t in u e d )  
Se le ct in g t h e rin g t im e  
You can select the number of rings before the answering machine starts  
to play back the greeting and records incoming messages. There are three  
options of ring time. The ring time is preset to “TOLL SAVER”.  
You can set the ring time only with the cordless handset. Make sure  
the base unit* is not in use before you start the setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose  
“ANSWERING”, and then press  
Jog Dial.  
3
Turn Jog Dial to choose  
“RINGER TIMES”, and then  
press Jog Dial.  
(GO BACK)  
2 TIMES  
5 TIMES  
NEW  
OLD  
MASSAGE RING OFF  
4
Turn Jog Dial to select a ring  
duration, and then press Jog  
Dial. (See the table for details.)  
You hear a long confirmation  
beep.  
Set “RINGER TIMES” to  
Mode  
“TOLL SAVER”  
If new messages have been recorded, the phone  
answers at the second ring and records incoming  
messages; if no new messages are recorded, it  
answers at the fifth ring. When you call from an  
outside phone and hear three rings, you know that  
there are no new messages. If you hang up at this  
point before the phone answers, you can save the  
toll for the call.  
“5 TIMES”  
“2 TIMES”  
The phone always answers at the fifth ring and  
records incoming messages.  
The phone always answers at the second ring and  
records incoming messages.  
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Note  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
When “ERROR” appears on the display and five short error beeps are heard  
after Jog Dial is pressed in step 4, move the cordless handset closer to the  
base unit, and then start over the procedure.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
Se le ct in g t h e re co rd in g q u a lit y  
For the user who does not utilize the maximum recording capacity  
(about 20 minutes), you can select a higher recording grade and enjoy  
superior sound quality and clarity compared to the standard (NORM)  
grade. As higher sound quality uses up more memory capacity, the  
maximum recording time changes accordingly.  
You can set the recording quality only with the cordless handset. Make  
sure the base unit* is not in use before you start the setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose  
“ANSWERING”, and then press  
Jog Dial.  
3
Turn Jog Dial to choose  
“RECORD QUALITY”, and  
then press Jog Dial.  
(GO BACK)  
HI(SHORT PLAY)  
MID  
NEW  
OLD  
MASSAGE RING OFF  
4
Turn Jog Dial to choose “HI  
(SHORT PLAY)”, “MID” or  
“NORM (LONG PLAY)”, and  
then press Jog Dial.  
You hear a long confirmation  
beep.  
co n t in u e d  
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Pre p a rin g t h e a n sw e rin g m a ch in e (co n t in u e d )  
Notes  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
The approx. length of the three recording grades are:  
“HI (SHORT PLAY)”– 8 minutes  
“MID”– 15 minutes  
“NORM (LONG PLAY)”– 20 minutes  
Actual recording time may vary.  
•
When “ERROR” appears on the display and five short error beeps are heard  
after Jog Dial is pressed in step 4, move the cordless handset closer to the  
base unit, and then start over the procedure.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
Se le ct in g t h e a n sw e rin g m o d e  
You can set the answering machine to record incoming messages  
(normal mode), or just make an announcement without recording  
messages (announcement only mode). You can record your own  
greeting, or use the factory pre-recorded greetings.  
You can set the answering mode only with the cordless handset. Make  
sure the base unit* is not in use before you start the setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose  
“ANSWERING”, and then press  
Jog Dial.  
(GO BACK)  
ANSWERING MODE  
AUDIBLE INDIC.  
NEW  
OLD  
MASSAGE RING OFF  
3
Turn Jog Dial to choose  
“ANSWERING MODE”, and  
then press Jog Dial.  
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4
Turn Jog Dial to choose “ANNOUNCE ONLY” or “NORMAL”, and  
then press Jog Dial.  
You hear a long confirmation beep.  
Answ ering mode  
When you w ish to  
Pre-recorded greeting  
“ANSWERING MODE”  
is set to “NORMAL”  
(normal mode)  
“Hello, I’m unable to answer  
your call right now. Please leave  
your name, number and  
play a greeting to ask the caller  
to leave a message.  
message after the tone.”  
make an announcement to the  
caller without accepting  
incoming messages when, for  
example, you are away on a  
long vacation.  
“ANSWERING MODE”  
is set to “ANNOUNCE  
ONLY” (announcement  
only mode)  
“Hello, I’m unable to answer  
your call right now. Please call  
again. Thank you.”  
Notes  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
The same greeting is used regardless of the answering mode. Therefore, if  
you decide to change the mode, make sure that you record a new greeting to  
match the answering mode.  
•
When “ERROR” appears on the display and five short error beeps are heard  
after Jog Dial is pressed in step 4, move the cordless handset closer to the  
base unit, make sure the base unit is not in use, and then start over the  
procedure.  
Tips  
•
When the base unit is in announcement only mode, “An” will appear on the  
message counter.  
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
co n t in u e d  
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Pre p a rin g t h e a n sw e rin g m a ch in e (co n t in u e d )  
When the memory is full  
The recording area of this phone’s memory is about 20 minutes*  
(including the greeting, messages, and memo). If the remaining  
recording area becomes less than 30 seconds, “FL” flashes on the  
message counter and the phone automatically switches to  
announcement only mode, which does not record messages, and the  
greeting will be switched to the pre-recorded greeting. Confirm the  
available time left for recording (page 62).  
* Available time for recording at “NORM (LONG PLAY)” sound quality.  
If you wish to record more messages, erase the existing messages (see  
page 63). You can also erase the messages from an outside phone (see  
page 67).  
Se t t in g t h e a u d ib le m e ssa g e in d ica t o r  
You have the option of having a beep to tell you if you have received  
any new messages. The audible message indicator is preset to “ON”.  
You can set the audible message indicator only with the cordless  
handset. Make sure the base unit* is not in use before you start the  
setting.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
1 Press (PGM).  
2 Turn Jog Dial to choose “ANSWERING”, and then press Jog  
Dial.  
3 Turn Jog Dial to choose “AUDIBLE INDIC.”, and then press  
Jog Dial.  
4 Turn Jog Dial to choose “ON” or “OFF”, and then press Jog  
Dial.  
You hear a long confirmation beep.  
Note  
When “ERROR” appears on the display and five short error beeps are heard  
after Jog Dial is pressed in step 4, move the cordless handset closer to the base  
unit, make sure the base unit is not in use, and then start over the procedure.  
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Tu rn in g o n t h e a n sw e rin g  
fu n ct io n  
Press (ANSWER ON/OFF) so that it  
lights up in red.  
Notes  
•
•
•
When the memory is full, you hear five short error beeps and you cannot turn  
on the answering function. Erase unnecessary messages (see page 63).  
If four minutes have passed while recording the incoming message, the line is  
automatically disconnected.  
If the message is shorter than two seconds, it will not be recorded.  
Tips  
•
The answering machine will automatically answer a call after 10 rings even if  
the answering function is off.  
•
You can also turn on or off the answering function from an outside phone  
(see page 67).  
To turn off the answ ering function  
Press (ANSWER ON/OFF) so that the red light goes off.  
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Pla yin g b a ck m e ssa g e s  
You can play back messages on both the base unit and the cordless handset.  
When the phone is not in use and not in announcement only mode, the message  
counter shows the following.  
(ANSWER ON/OFF)  
Wh e n yo u co m e h o m e  
If (ANSWER ON/OFF) and the  
number of new messages on the  
(VOL +)  
message counter flash in red,  
(VOL -)  
press (MESSAGE PLAY/STOP) on  
the base unit or  
(ERASE)  
(HOLD/PLAY) on the cordless  
Message counter  
handset.  
SKIP >/QUICK  
The machine plays back from  
the newest message received.  
(MESSAGE PLAY/STOP)  
REPEAT ./REVIEW  
Jog Dial  
VOL sw itch  
(HOLD/PLAY)  
(OFF)  
(1) REPEAT .  
(3) SKIP >  
(ERASE)  
(PGM)  
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Additional tasks w hen playing back messages  
To  
Do this  
Adjust the answering volume Press (VOL +) or (VOL  
-
) on the base unit.  
There are 7 steps for the answering volume  
level.  
Adjust the cordless handset  
Stop playback  
Set the VOL switch on the cordless handset to  
volume H (high), M (middle) or L (low).  
Press (MESSAGE PLAY/STOP) on the base unit  
or (OFF) on the cordless handset.  
Skip to the next message  
Press  
/ QUICK on the base unit or  
(3) SKIP > on the cordless handset while the  
current message is playing.  
Repeat the current message  
Press  
/ REVIEW on the base unit  
or (1) REPEAT . on the cordless handset  
while the current message is playing.  
Go back to previous messages Press  
/ REVIEW on the base unit  
or (1) REPEAT . on the cordless handset  
within the first three seconds of the current  
message.  
Review playback  
Play back quickly  
Keep  
/ REVIEW on the base unit  
pressed during playback.  
Keep  
/ QUICK on the base unit  
pressed during playback.  
Notes  
•
The message counter shows the total number of “new” messages. Therefore,  
it is reset to “ 0” when you play back all new messages, even they are not  
erased yet. Be sure to erase unnecessary messages before the memory  
becomes full. Confirm the available time left for recording (page 62).  
•
•
•
The phone can record up to 99 messages including the greeting and memo.  
If a call comes in during playback, the playback stops.  
You cannot reproduce a message in quick play or review play with the  
cordless handset.  
Tips  
•
You can also listen to the messages or erase the messages from a outside  
phone (page 67).  
•
During playback of messages with Caller ID data, the name and phone  
number will appear on the display. If there is no name and phone number  
data, “NO CALLER ID” will appear on the display.  
During playback of memo, “MEMO MESSAGE” will appear on the display  
on the cordless handset.  
co n t in u e d  
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Pla yin g b a ck m e ssa g e s (co n t in u e d )  
Disp la yin g re m a in in g a va ila b le re co rd in g  
t im e fo r m e ssa g e  
You can see how much recordable message quantity remains available  
simply by checking the display.  
The message recordable quantity is displayed in 14 levels. When all of  
the squares on the display are black, it means that the memory is full.  
You can perform the following procedure only with the cordless  
handset.  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY  
MANAGE”, and then press Jog Dial.  
3 Turn Jog Dial to choose “REC. CAPACITY”,  
and then press Jog Dial.  
RECORDING MEMORY  
CAPACITY  
E
F
MASSAGE RING OFF  
NEW  
OLD  
4 Press (OFF) to return to the standby mode  
display.  
Note  
When the memory is full, “FL” will flash on the message counter on the base  
unit.  
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Era sin g m e ssa g e s  
To erase the message one by one  
Press (ERASE) while the message is being played back.  
You hear a voice guidance and the message is erased.  
To erase the entire messages at once  
Entire message deletion can only be made on the base unit.  
You cannot erase the entire messages at once if there is a new message  
that has not yet been played back.  
Press (ERASE).  
You hear a voice guidance “All of your messages have been  
erased” and then the entire messages are erased.  
Note  
If a power interruption occurs or the AC power adaptor is disconnected while  
erasing a message, all recorded message may be erased.  
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Scre e n in g in co m in g ca lls  
You can screen calls by leaving the answering function on (see page 59) while you are  
at home. When a call is answered, you can hear the message being recorded through  
the base unit or cordless handset but the caller cannot hear you. Then, you can decide  
whether to answer the call or not. This function is available both the base unit and the  
cordless handset. However, the following procedures are required in order to screen  
incoming calls on the cordless handset.  
Scre e n in g in co m in g ca lls  
o n t h e co rd le ss h a n d se t  
Press (HOLD/PLAY) while  
“**ANSWERING **” is displayed.  
“CALL SCREENING” appears on  
the display of the cordless handset.  
(OFF)  
(TALK)  
To a n sw e r t h e ca ll  
Press (TALK) on the cordless  
handset.  
Recording is stopped and you can  
speak to the caller.  
Note  
If the answering volume is set to minimum, you cannot screen the calls on the base unit.  
Tips  
• You can conclude call screening by pressing (OFF) on the cordless handset.  
• You can also answer the call by picking up the handset on another phone if it is connected to  
the same line.  
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Re co rd in g a m e m o  
You can record a “memo” (up to four minutes) as a personal reminder  
or as a message for other people. You can play back the recorded  
memo like any incoming messages (see page 60).  
Memo recording is only available on the base unit.  
1
Press (MEMO REC).  
You hear a voice guidance and a  
long confirmation beep.  
2
3
After the tone, start recording.  
Speak about 12 inches (30 cm)  
away from the microphone.  
Press (MEMO REC) to stop  
recording.  
MIC (Microphone)  
The message number in the  
display increases by one.  
Notes  
•
If you press (MEMO REC) when the memory is full (available time for  
recording is displayed as running short), you hear five short error beeps and  
you cannot record a memo.  
•
•
If a call comes in while recording a memo, recording is canceled. Start over  
the procedure.  
If the remaining memory becomes full while recording, recording stops  
automatically.  
Tip  
If four minutes have passed in step 2, recording stops automatically, and the  
recorded memo is counted as a new message.  
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Op e ra t in g fro m a n o u t sid e p h o n e  
You can call from a touch-tone phone and pick up new messages  
recorded on the phone. First, you just set the remote ID code (security  
code) and turn on the answering function before going out.  
The remote ID code (security code) setting can only be made on the  
cordless handset.  
Se t t in g t h e re m o t e ID co d e (se cu rit y co d e )  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial to choose  
“ANSWERING”, and then press  
Jog Dial.  
3
4
Turn Jog Dial to choose  
“SECURITY CODE”, and then  
press Jog Dial.  
Enter four digits of remote ID  
code (security code) between  
0000 and 9999 using the dialing  
keys.  
5
Press (PGM).  
The remote ID code (security  
code) is set, and you hear a long  
confirmation beep.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
To change the remote ID code (security code)  
Enter a new remote ID code (security code). The new code will replace  
the old one.  
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Pickin g u p n e w m e ssa g e s  
1 Call your phone from a touch-tone phone.  
2 While you hear your greeting play, press (#). The greeting  
stops.  
After confirming the greeting stops, enter your remote ID  
code (security code). You hear a long confirmation beep.  
Following the voice guidance informing you of the number  
of messages recorded, the phone stands by for you to enter a  
control code.  
3 To do other operations, enter the control code within 20  
seconds (see the table below). To quit, hang up the phone.  
Control codes for remote operations  
To  
Press  
Play back messages  
Repeat the current message  
Skip the current message  
Erase the current message  
Erase all messages  
(#) (2)  
(#) (1) while the message is being played back  
(#) (3) while the message is being played back  
(#) (9) while the message is being played back  
(#) (9)  
Record a new greeting  
(up to one minute)  
(*) (7). When you hear a long beep, start recording your  
greeting. Press (*) (*) to stop recording.  
Turn on the answering function  
Turn off the answering function  
Stop the current operation  
(*) (0)  
(#) (0)  
(*) (*)  
If you forgot to turn the answ ering function on  
Call your phone and let it ring 10 times until it answers. Then do steps  
2 and 3 above. The control code for turning on the answering function  
is (*) and (0).  
Note  
If you enter a wrong remote security code three times, the line will be  
disconnected.  
To use the toll-saver feature  
Set “RINGER TIMES” to “TOLL SAVER”. See page 54 for details.  
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Ca lle r ID Fe a t u re s  
Un d e rst a n d in g t h e Ca lle r ID se rvice  
Caller ID allows the caller’s phone number to be shown on the display  
before you answer the call. In order to use this feature, you must first  
subscribe to Caller ID service. The name of this service may vary  
depending on your telephone company.  
To use this feature, be sure to enter the area code (see page 17).  
Wh e n yo u re ce ive a ca ll  
The phone number appears on the display as shown in the following  
example.  
If your Caller ID service includes the caller name service or if the  
phone number stored in the Phone Directory matches with the Caller  
ID data phone number, the caller’s name also appears on the display  
(up to 15 letters).  
The caller’s name will appear by the name stored in the Phone  
Directory if you receive a call from a phone number which is stored in  
the Phone Directory.  
Caller’s name  
SMITH JOHN  
MASSAGE RING OFF  
Caller’s phone number  
1-201-123-4567  
NEW  
OLD  
When you answer the call, the Caller ID display changes to the  
“TALK” display.  
Notes  
•
The caller’s phone number and/ or name will not appear in the following  
cases:  
—“UNKNOWN NUMBER/ NAME/ CALLER” (out of area) : when the call is  
made through a telephone company which does not offer Caller ID service  
(including international calls).  
—“BLOCKED NUMBER/ NAME/ CALL” (private) : when the call is  
“blocked”. For privacy reasons, many states allow callers the option to  
prevent his or her telephone data from being displayed on the other  
party’s Caller ID display.  
•
If the call is from an office which uses multiple lines, the displayed phone  
number may not match the number you use to call the extension.  
About the memory match function  
The name stored in the Phone Directory will appear on the display and  
the ringer sound will change to a higher tone from the second ring if  
you receive a call from a phone number which is stored in the Phone  
Directory on the cordless handset (see page 39).  
Note  
The memory match function does not work with “UNKNOWN NUMBER/  
NAME/ CALLER” or “BLOCKED NUMBER/ NAME/ CALL” calls; and it may  
not work with calls made from an office which uses multiple lines because the  
number does not always match the one you stored in this phone.  
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Lo o kin g a t t h e Ca lle r ID list  
The phone stores the data of the last 70 calls received including  
“UNKNOWN NUMBER/ NAME/ CALLER” and “BLOCKED  
NUMBER/ NAME/ CALL” calls. It keeps track of all calls received;  
even if they were not answered.  
Vie w in g t h e Ca lle r ID list  
You can look through the Caller ID list on the cordless handset to  
check the phone number and/ or name of the calls received.  
1
Turn Jog Dial.  
Turn  
Press  
The display shows the number  
of “NEW CALL” (calls which  
you have not viewed) and  
“OLD CALL” (calls which you  
have viewed) calls.  
CALLER ID  
NEW CALL  
OLD CALL  
08  
12  
NEW  
OLD  
MASSAGE RING OFF  
2
Turn Jog Dial down to display  
older data or up to display  
newer data.  
(PGM)  
Notes  
•
•
If a 71st call is received, the oldest data is automatically erased.  
When you have checked all data, “END OF LIST” appears.  
Tips  
•
After playing back messages, a voice guidance will provide notice in regards  
to new calls.  
•
When there are messages in the displayed Caller ID data, “MESSAGE” will  
appear at the very bottom of the display. See “Playing back a message from  
the Caller ID list” on page 73.  
co n t in u e d  
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Lo o kin g a t t h e Ca lle r ID list (co n t in u e d )  
Era sin g d a t a fro m t h e Ca lle r ID list  
Old data will be erased automatically when a 71st call comes in, but  
you can also manually erase unnecessary data one by one or erase the  
entire list.  
To erase the phone number one by one  
1 Display the phone number you want to erase  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
from the Caller ID list (see page 69).  
NEW  
OLD  
MASSAGE RING OFF  
2 Press Jog Dial.  
(GO BACK)  
DIAL  
PLAY BACK  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE CALLER ID”,  
(GO BACK)  
NO  
and then press Jog Dial.  
YES  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “YES”, and then press  
Jog Dial.  
You hear a long confirmation beep and the data  
is erased.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
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To erase the entire list at once  
Entire Caller ID list deletion can only be made on the cordless handset.  
Note that Caller ID data in the list that has not been viewed will also  
be erased.  
1 Press (PGM).  
2 Turn Jog Dial to choose “MEMORY  
(GO BACK)  
REC. CAPACITY  
SEND ALL DIR  
MANAGE”, and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “ERASE ALL CID”,  
(GO BACK)  
NO  
ERASE CALLER ID  
and then press Jog Dial.  
NEW  
OLD  
MASSAGE RING OFF  
4 Turn Jog Dial to choose “ERASE CALLER ID”,  
and then press Jog Dial.  
You hear a long confirmation beep and the  
entire list is erased.  
Notes  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
When “ERROR” appears on the display and five short error beeps are heard  
after Jog Dial is pressed in step 4, move the cordless handset closer to the  
base unit, make sure the base unit* is not in use, and then start over the  
procedure.  
* If the system includes additional cordless handsets, it is necessary to stop  
using them before you start the setting as well.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
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Usin g t h e Ca lle r ID list  
By using the Caller ID list, you can call back a phone number from the  
Caller ID list easily, play back messages, or store numbers from the  
Caller ID list into the Phone Directory.  
Ca llin g b a ck a n u m b e r fro m t h e Ca lle r ID list  
1
Display the phone number you  
want to call from the Caller ID  
list (see page 69).  
Turn  
Press  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
2
3
Press Jog Dial.  
(TALK)  
(GO BACK)  
DIAL  
PLAY BACK  
NEW  
OLD  
MASSAGE RING OFF  
Turn Jog Dial to choose “DIAL”,  
and then press Jog Dial.  
(EZ ACCESS)  
The phone automatically dials  
the displayed number.  
Notes  
•
If the area code is not entered, “ENTER AREA CODE” will appear on the  
display, and you will not be able to call back. Enter the area code (see page  
17).  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
If the number displayed in step 1 is not the one you should call back, you can  
change the number of digits of the phone number as described on page 75.  
•
If the phone is connected to a Private Branch Exchange (PBX), you may not  
be able to call back from the Caller ID list because an outside line access digit  
is necessary.  
Tips  
•
You may press (TALK) on the cordless handset to make a call instead of  
doing steps 2 and 3.  
•
If an access number of the long distance call is set up with the EZ access  
function, you can add the access number to the phone number and make a  
call by pressing (EZ ACCESS) after step 3. For setting up the EZ access  
function, see page 23.  
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
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Pla yin g b a ck a m e ssa g e fro m t h e Ca lle r ID list  
– Dire ct Me ssa g e Acce ss fu n ct io n  
When there is a message in the received Caller ID data, you can play  
back the message while continuing to display the Caller ID list.  
1
Display the phone number you  
Turn  
Press  
want to play back a message  
from the Caller ID list (see page  
69).  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
NEW  
OLD  
MESSAGE RING OFF  
“MESSAGE” appears on the  
display.  
2
3
Press Jog Dial.  
(GO BACK)  
DIAL  
PLAY BACK  
(HOLD/PLAY)  
NEW  
OLD  
MASSAGE RING OFF  
Turn Jog Dial to choose “PLAY  
BACK”, and then press Jog Dial.  
The message is played back.  
Note  
Do not allow more than 60 seconds to elapse during the operation procedure.  
Tips  
•
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
•
Messages can be played back by pressing (HOLD/PLAY) on the cordless  
handset in step 1.  
co n t in u e d  
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Usin g t h e Ca lle r ID list (co n t in u e d )  
St o rin g a n u m b e r o f t h e Ca lle r ID list in t o  
t h e Ph o n e Dire ct o ry  
1 Display the name and phone number you want  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
to store from the Caller ID list (see page 69).  
NEW  
OLD  
MASSAGE RING OFF  
2 Confirm the number and press Jog Dial.  
(GO BACK)  
DIAL  
PLAY BACK  
NEW  
OLD  
MASSAGE RING OFF  
3 Turn Jog Dial to choose “PROGRAM”, and then  
SMITH JOHN_  
ABCDEFGHIJKLMN  
press Jog Dial.  
OPQRSTUVWXYZ  
NEW  
The cursor “_” is at the right of the name.  
OLD  
MASSAGE RING OFF  
Enter or change the name, if necessary (see page  
44).  
4 Press (PGM).  
SMITH JOHN  
12011234567_  
The cursor is at the right of the phone number.  
Enter or change the phone number, if necessary  
(see page 44).  
NEW  
OLD  
MASSAGE RING OFF  
5 Press (PGM).  
You hear a long confirmation beep and the  
name and number are stored.  
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Notes  
•
If the area code is not entered, “ENTER AREA CODE” will appear on the  
display, and you will not be able to store into the Phone Directory. Enter the  
area code (see page 17).  
•
•
Do not allow more than 60 seconds to elapse during the operation procedure.  
If the number displayed in step 1 is not the one you should store, you can  
change the number of digits of the phone number as described below.  
•
If the phone is connected to a Private Branch Exchange (PBX), you may need  
to add an outside line access digit.  
Tip  
When you select “(GO BACK)”, you can return to the previous set display by  
pressing Jog Dial.  
To ch a n g e t h e n u m b e r o f d ig it s o f t h e p h o n e  
n u m b e r  
If the number of digits of the phone number in the Caller ID list is  
different from the actual phone number, you need to adjust the  
number of digits of the phone number to call back or store into the  
Phone Directory.  
1 While the phone number from the Caller ID list is displayed,  
press (#) repeatedly until the phone number with the  
correct number of digits appears on the display.  
Each time you press (#), the number of digits changes as  
follows:  
When the home area code and the local area code do  
not match  
SMITH JOHN  
1-201-123-4567  
SMITH JOHN  
201-123-4567  
01 7.04 4:53PM  
NEW  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
OLD  
MASSAGE RING OFF  
SMITH JOHN  
123-4567  
SMITH JOHN  
1-123-4567  
01 7.04 4:53PM  
NEW  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
OLD  
MASSAGE RING OFF  
co n t in u e d  
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Usin g t h e Ca lle r ID list (co n t in u e d )  
When the home area code matches  
SMITH JOHN  
123-4567  
SMITH JOHN  
1-201-123-4567  
01 7.04 4:53PM  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
NEW  
OLD  
MASSAGE RING OFF  
SMITH JOHN  
1-123-4567  
SMITH JOHN  
201-123-4567  
01 7.04 4:53PM  
NEW  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
OLD  
MASSAGE RING OFF  
When the local area code matches  
SMITH JOHN  
201-123-4567  
SMITH JOHN  
1-123-4567  
01 7.04 4:53PM  
01 7.04 4:53PM  
NEW  
OLD  
MASSAGE RING OFF  
NEW  
OLD  
MASSAGE RING OFF  
SMITH JOHN  
1-201-123-4567  
SMITH JOHN  
123-4567  
01 7.04 4:53PM  
NEW  
01 7.04 4:53PM  
MASSAGE RING OFF  
OLD  
MASSAGE RING OFF  
NEW  
OLD  
2 Continue the operation to call or store the phone number  
with the correct number of digits (pages 72 and 74).  
Notes  
•
You need to adjust the number of digits each time you call back from the  
Caller ID list as the changes to the Caller ID data is not stored in memory.  
•
You may not be able to change the number of digits depending on the Caller  
ID data.  
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Usin g “ Ca lle r ID w it h ca ll w a it in g ”  
se rvice  
This telephone is compatible with the “Caller ID with call waiting”  
service. Make sure that your telephone company offers this service.  
Like the basic Caller ID service, you need to subscribe to “Caller ID  
with call waiting” in order to use this service.  
Even though you may have already subscribed to “Caller ID” and  
“call w aiting” as tw o separate services, you need to request a  
subscription to “Caller ID w ith call w aiting” as a single service.  
This is a new service that combines the two services.  
Even though you now have a “Caller ID w ith call w aiting”  
compatible phone, unless you subscribe to the combined “Caller ID  
w ith call w aiting” service, you w ill not be able to see the name  
and number of the second caller.  
When a new call comes in while you are talking, the caller’s name  
and/ or phone number of the new call appears on the display for about  
20 seconds.  
To sw itch to another caller  
1
2
To switch to the new caller,  
press (CALL WAITING/FLASH).  
To switch back to the first caller,  
press (CALL WAITING/FLASH)  
again.  
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Ad d it io n a l In fo rm a t io n  
Ca rryin g t h e co rd le ss h a n d se t b y t h e  
b e lt clip  
You can hang the cordless handset on the belt using the belt clip.  
Open the belt clip of the cordless  
handset by pressing the top of it,  
and then attach the cordless handset  
to the belt.  
Using the headset  
You can talk on the cordless  
handset without using your hands  
by connecting a headset (optional)  
to the I (HEADSET) jack on the  
I (HEADSET)  
cordless handset.  
jack  
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No t e s o n p o w e r so u rce s  
On battery pack  
For the customers in the USA  
• Store the battery pack at a  
temperature between 41°F (5°C) and  
95°F (35°C) for best performance.  
RECYCLING NICKEL-CADMIUM  
BATTERIES  
Nickel-Cadmium batteries  
are recyclable. You can help  
preserve our environment  
by returning your  
unwanted batteries to your  
nearest point for collection,  
recycling or proper  
• If you do not use the cordless handset  
for a long period of time, remove the  
battery pack after charging for more  
than 12 hours.  
disposal.  
Note: In some areas the disposal of nickel-  
cadmium batteries in household or  
business trash may be prohibited.  
On pow er failure  
During a power interruption, you  
cannot make or receive calls, and you  
cannot use the answering machine.  
RBRC (Rechargeable Battery Recycling  
Corporation) advises you about spent battery  
collection by the following phone number.  
Call toll free number: 1-800-822-8837  
(United States and Canada only)  
Caution: Do not handle damaged or leaking  
nickel-cadmium batteries.  
Additional Information 79US  
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Ma in t e n a n ce  
• Clean the cabinets with a soft cloth  
slightly moistened with water or a  
mild detergent solution. Do not use  
any type of abrasive pad, scouring  
powder or solvent such as alcohol or  
benzine as they may damage the  
finish of the cabinet.  
• If the charge terminals of the base unit  
and cordless handset are soiled, wipe  
them with a soft cloth.  
If you have any questions or problems  
concerning your phone, please consult  
your nearest Sony dealer.  
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Tro u b le sh o o t in g  
If you’ve experienced any of the following difficulties while using your  
phone, use this troubleshooting guide to help you remedy the problem.  
Should any problem persist, consult your nearest Sony dealer.  
Symptom  
Remedy  
You hear five short error  
beeps when you press (TALK).  
• Make sure you have set up the base unit correctly  
(page 11).  
• Move the cordless handset closer to the base unit.  
• Make sure other cordless handsets are not making  
intercom call, or another cordless handset is not  
making outside call.  
• Make sure another cordless handset is not checking  
the Caller ID list, etc.  
You hear no dial tone.  
• Make sure the telephone line cord is securely  
connected to the telephone outlet (page 12).  
• Make sure the battery is fully charged (page 14).  
• Make sure the dialing mode is set correctly (page 16).  
The phone does not connect at  
all, even though the number  
you dial is correct.  
• Make sure the dialed number is really the one you  
want to dial.  
The phone does not redial  
correctly.  
• Make sure that the registered call number is correct  
(page23).  
Even by pressing (EZ ACCESS),  
the desired call is not being  
made.  
• Set the ringer volume on the cordless handset to high  
or low. (page 38)  
The cordless handset does not  
ring.  
• The battery may be weak. Charge the battery for more  
than 12 hours (page 14).  
• Make sure you have set up the base unit correctly  
(page 11).  
• Move the cordless handset closer to the base unit, and  
confirm a dial tone is heard by pressing (TALK) on the  
cordless handset.  
• Move the cordless handset closer to the base unit.  
You hear interference during  
conversation.  
•
Place the base unit away from noise sources (page 11).  
• Place the base unit so that the antenna keeps away  
from metal products.  
• This is the out-of-range alarm. Move the cordless  
handset closer to the base unit within 30 seconds.  
You hear a beep every second  
during a conversation and “ ”  
appears on the display.  
• The battery is weak. Charge the battery for more than  
12 hours (page 14).  
You hear a beep twice per  
second and “BATTERY LOW”  
appears on the display.  
co n t in u e d  
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Tro u b le sh o o t in g (co n t in u e d )  
Symptom  
You hear five short error beeps • You tried to transfer the Phone Directory memory  
Remedy  
and “NO OTHER HANDSET  
REGISTERED” appears on the  
display.  
although the system has no additional cordless  
handset.  
• The battery may be week. Charge the battery for more  
than 12 hours (page 14).  
• Move the cordless handset closer to the other cordless  
handset.  
• Place the cordless handset away from noise sources  
(page 11).  
• Make sure a station number is assigned on the  
additional cordless handset.  
You cannot make a call to an  
additional cordless handset  
even if you press (INTERCOM)  
on the cordless handset and  
you hear five short error beeps,  
or the cordless handset does  
not ring on reception of a call  
from an additional cordless  
handset.  
• Make sure another cordless handset is not in use.  
• Make sure the system ID is correct.  
• Make sure the cordless handset is fully charged (page  
14).  
You cannot assign a station  
number on the additional  
cordless handset.  
• Make sure all the cordless handset is placed close to  
the base unit.  
• If the cordless handset was registered once, you  
cannot change the registration, it can only be done by  
service center. Please contact 1-800-222-7669 for Sony  
Direct Response Center to get the service location.  
• Place the cordless handset on the charger. The station  
number of the cordless handset appears on the  
display.  
You do not know the station  
number of the cordless handset.  
• Attach the supplied station number sticker on the  
cordless handset for remembrance’ sake.  
• Press (VOL +) on the base unit to increase the  
answering volume.  
You cannot hear anything from  
the speaker.  
• Make sure the day and time are set (page 21).  
• The day and time may have been cleared due to a  
power interruption. Set them again (page 21).  
No time stamp is heard.  
• Keep your message between two seconds and one  
minute.  
• Make sure you speak about 12 inches (30 cm) away  
from the microphone when recording.  
You cannot record the greeting  
properly.  
• Check the answering mode. The phone cannot record  
messages in announcement only mode (page 56).  
• Make sure that the memory is not full. When the  
remaining recording area is less than 30 seconds, the  
phone switches to announcement only mode  
automatically.  
The phone does not record  
messages.  
• The phone does not record a message that is shorter  
than two seconds.  
• Even if the message is longer than four minutes, the  
phone only records up to four minutes.  
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Symptom  
Remedy  
The phone does not accept  
your remote ID code (security  
code).  
• Make sure you call from a touch-tone phone.  
• Make sure you entered your remote ID code (security  
code) within two seconds after you have entered (#).  
You hear error beeps when you  
enter your remote ID code  
(security code).  
• Make sure the remote ID code (security code) is  
correct.  
• Enter your remote ID code (security code) while the  
greeting is being played back.  
• Make sure you are calling from a touch-tone phone.  
A long confirmation beep does  
not sound when you enter your  
remote ID code (security code).  
The caller’s name and/ or  
phone number does not appear  
on the display.  
• Make sure you have subscribed to Caller ID service.  
• Caller ID service may not work when the phone is  
connected to a Private Branch Exchange (PBX).  
• The call is made through company which does not  
offer Caller ID service. “UNKNOWN NUMBER/  
NAME/ CALLER” will appear on the display.  
• The call was “blocked.” “BLOCKED NUMBER/  
NAME/ CALL” will appear on the display.  
• You have answered the call while “** RINGING **”  
was displayed. Please answer the call after the second  
ringer sound.  
The caller’s name and/ or  
phone number does not  
appear on the display during  
call waiting.  
• Make sure you have subscribed to “Caller ID with call  
waiting” service (page 77).  
• Make sure nobody is talking with another phone on  
the same telephone line.  
You cannot dial the number  
from the Caller ID list.  
• Make sure you entered your area code correctly  
(page 17).  
• You may need to change the number of digits of the  
phone number (page 75).  
• This function may not work when the phone is  
connected to a Private Branch Exchange (PBX).  
The memory match function  
does not work.  
• If the call is from an office which uses multiple lines,  
the phone number may not match the number you  
put in the memory.  
• If you have stored phone number with an outside line  
access digit in the Phone Directory because the phone  
is connected to a Private Branch Exchange (PBX), the  
phone number will not match the Caller ID data.  
• If you have stored phone number of less than 7 digits  
in the Phone Directory, the phone number will not  
match the Caller ID data.  
co n t in u e d  
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Tro u b le sh o o t in g (co n t in u e d )  
Symptom  
Remedy  
The CHARGE lamp on the base  
unit does not light up when  
you place the cordless handset  
to charge.  
• Wipe the charge terminals of the base unit, cordless  
handset, and charger (supplied with the additional  
cordless handset) with a soft cloth for better contact of  
the charge terminals.  
• Make sure the cordless handset is placed on the base  
unit or the charger properly.  
• Make sure the cordless handset is placed on the base  
unit with front side facing forward.  
• Use only the supplied AC-T133 AC power adaptor for  
the base unit.  
The battery duration is short.  
• The battery pack was charged less than 12 hours (due  
to power failure, etc.).  
• The usage life of the battery has expired and needs  
replacement.  
• Use only the supplied AC-T133 AC power adaptor for  
the base unit.  
Note  
Should any problems persist, press RESET on the bottom of the base unit with  
the tip of a toothpick or some other sharp instrument. This has no effect on the  
memory in the base unit.  
RESET  
Me ssa g e co u n t e r  
The message counter on the base unit shows the following information.  
When the counter show s  
Flashing number  
PF  
It means  
Number of messages not yet played back.  
Flashes when the day and time is cleared or delayed  
due to a power interruption, or when you connect the  
base unit to the AC outlet for the first time. Reset the  
time correctly (pages 21 to 22).  
The announcement only mode is selected (pages 56 to 57).  
An  
FL  
The recording area is full. Erase unnecessary messages  
(page 63).  
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Sp e cifica t io n s  
General  
Base unit  
Spread method  
Power source  
Direct-Sequence Spread-Spectrum  
Access method  
DC 9V from AC power adaptor  
AC-T133  
FDMA-TDD  
Frequency band  
2.4075 - 2.4720 GHz  
Operating channel  
40 channels  
Dimensions  
Approx. 6 5⁄8 × 3 3⁄8 × 7 7⁄8 inches (w/ h/ d),  
antenna excluded  
(approx. 167.5 × 84 × 200 mm)  
Antenna: Approx. 4 3⁄ 8 inches  
(approx. 108 mm)  
Dial signal  
Mass  
Approx. 1 lb 1 oz  
(approx. 485 g)  
Tone, 10 PPS (pulse) selectable  
Supplied accessories  
See page 10.  
Answ ering machine  
Maximum recording time  
Cordless handset  
Power source  
Rechargeable battery pack BP-T38  
Battery life  
Standby: Approx. 6 days  
About 20 minutes (at “NORM (LONG  
PLAY)” recording quality), using  
incorporated IC  
Greeting message  
Up to one minute  
Incoming message  
Up to 4 minutes/ message  
Memo  
Talk:  
Approx. 5 hours  
Battery charging time  
Approx. 12 hours  
Dimensions  
Approx. 2 3⁄8 x 6 5⁄8 x 1 15⁄16 inches (w/ h/ d),  
antenna excluded  
Up to 4 minutes/ message  
(approx. 58 x 166 x 48 mm)  
Antenna: Approx. 2 7⁄8 inches  
(approx. 72 mm)  
Mass  
Design and specifications are subject to  
change without notice.  
Approx. 8.1 oz  
(approx. 230 g), battery included  
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In d e x  
A
D
M
Adjusting volume  
answering 61  
Day and time stamp 21  
Dialing mode  
choosing 16  
switching to the tone  
temporarily 33  
Direct Message Access  
function 73  
Directory  
Making calls 32  
Memo 65  
Memory match function  
68  
cordless handset volume  
33, 38  
ringer volume 38  
Answering machine  
turning on 59  
Messages 60  
N
Answering mode 56  
Area code 17  
NO CONNECTION 32  
Phone Directory 39  
Audible indicate 58  
O
E, F  
Operating from an outside  
phone 66  
Erasing  
Caller ID data 70  
phone numbers dialed  
36  
messages 63  
B
Battery pack  
charging 14  
duration 15  
BLOCKED NUMBER/  
NAME/ CALL 68  
P, Q  
Package contents 10  
Playing back a message  
from the Caller ID list 73  
Phone Directory 39  
Playing  
announcement only 56  
messages 60, 73  
Pulse dialing 16  
Phone Directory 45  
EZ Access function 23, 33  
C
G
Call waiting service 33, 38  
Caller ID 68  
Greeting 52  
Caller ID list 69  
calling back 72  
memory match function  
68  
H
R
Headset 33, 37, 78  
Hold 33, 38  
Receiving calls 37  
playing back a message  
from the Caller ID list  
73  
storing in Phone  
Directory 74  
Caller ID with call waiting  
77  
Carrying the cordless  
handset by the belt clip 78  
Connection 12  
Control codes for remote  
operations 67  
Home area code 17  
Recording  
greeting 52  
memo 65  
Recording quality 55  
Redialing 35  
Registering additional  
cordless hansets 25  
Remote ID code  
I, J, K  
Identifying the parts 28  
Intercom 50  
L
Language of the display  
27  
Local area code 19  
Locating the handset 48  
Location, base unit 11  
(security code) 66  
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S
Screening calls 64  
Setting up  
base unit 11  
cordless handset 14  
Stamping messages with  
day and time 21  
Storing Caller ID list into  
Phone Directory 74  
Switching phones during a  
call 49  
T
Toll-saver feature 54  
Talking between the  
phones 50  
Tone dialing  
dialing mode 16  
switching to 33  
Transferring a call 51  
Troubleshooting 81  
U
UNKNOWN NUMBER/  
NAME/ CALLER 68  
V
Volume  
answering 61  
cordless handset 33, 38  
ringer 38  
W, X, Y, Z  
Walkie-Talkie function 50  
87US  
Additional Information  
Download from Www.Somanuals.com. All Manuals Search And Download.  
For the customers in the USA  
Be sure to save the receipt and attach it to your WARRANTY card when having  
your equipment repaired at an authorized Sony service center.  
For online product registration, please contact  
www.sony.com/productregistration  
Sony Corporation Printed in Taiwan, R.O.C.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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