Sierra Wireless Modem 2120028 User Manual

AceView  
User Guide  
2120028  
Rev 3.0B  
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Obtaining and Installing  
AceView  
AceView is offered for free. You can obtain the most recent  
version of AceView from the Sierra Wireless web site, http://  
Note: AceView requires the  
Tip: You can obtain the Microsoft .Net Framework, Microsoft Internet  
Explorer, and/or the latest ActiveX updates for Internet Explorer from  
Microsoft .NET Framework and  
Microsoft Windows 98, Windows  
2000, Windows XP, or later.  
Connecting to your modem  
You can use AceView to connect to your modem if it is  
connected directly to your computers Ethernet port, serial  
port, or USB.  
Start > All Programs >AirLink Communications > AceView >  
AceView  
Figure 0-2: Opening Screen  
When AceView first opens, it will try to establish a connection  
with your modem using the last connection settings used. If  
this is the first time you use AceView, it will be looking for  
your modem using the default local IP address address.  
Caution: It is possible to connect to an AirLink modem remotely with  
AceView; however since AceView updates frequently, connecting to a  
remote modem could result in a high usage charges.  
If you are not using the default IP address or if you need to  
connect to the modem using DUN, rightclick on the AceView  
window to open the menu.  
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AceView  
Figure 0-3: Menu  
Figure 0-4: Connection Settings  
Address: If you have a modem connected directly to your  
computers Ethernet port or on your local area network (LAN),  
you can use the local IP address of the modem to contact it.  
The default local IP address is 192.168.13.31.  
Tip: If you have used AceView to connect to a modem in the past, the  
connection you used will be available with the drop down menu for  
your convenience. Select the IP address you need.  
Password: Enter the password for the modem. Default  
password: 12345.  
DUN Auto Start: If your modem is connected directly to your  
computer with a serial cable, you can use a DialUp  
Networking (DUN) connection to connect to the modem using  
PPP. Select the DUN connection you have already installed on  
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your computer from the drop down menu once you select  
Auto Start. You may only have 1 selection which would be  
preselected for you.  
Note: When using the DUN  
DUN Maintain Persistent Connection: When checked,  
AceView will continually check the DUN connection to ensure  
it is not down. If so, AceView will attempt to connect again.  
connection, make sure the IP  
Address is set to the local IP  
address of the modem.  
Tip: If DUN is not installed on your computer for your modem, you  
can install it using the Setup Wizard for your modem, also available on  
Once you have configured the connection settings, click OK.  
AceView will connect to your modem.  
DUN with Windows 98 and Windows NT  
The direct DUN connection from AceView is not available in  
Windows 98 or Windows NT. You will need to establish a  
DialUp Networking connection first with the modem and  
then use the local IP address as above.  
AceView Interface Features  
Some of the display elements will change depending on your  
modem type.  
Cellular Network Type  
Signal Strength (RSSI)  
Remote IP Address  
Connection Statistics  
Figure 0-5: Example of a Raven X HSDPA  
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AceView  
GPS Signal (greyed for Raven line modems)  
Map (greyed for Raven line modems)  
Figure 0-6: Example of a PinPoint X EV-DO Rev A  
Signal Strength: The strength of the cellular signal is  
indicated by the number of bars. For one (red) and two  
(yellow) bars, the signal is minimal. Three to four bars is  
in the preferred signal range. There are different signal  
strength values that triggers the numbers of bars.  
Tip: Hover your mouse over the signal bars to display the RSSI  
value. RSSI is expressed in reverse notation, as a negative number.  
The closer the number is to zero, the better the signal.  
Figure 0-7: Signal Strength  
Figure 0-8: Signal Strength and bars  
Cellular Network Type: The Network type (example: 1x)  
will be indicated by one or two letters.  
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EV-DO Rev A EV-DO Rev 0  
CDMA/1x  
EDGE  
iDEN  
GPRS  
HSPDA  
UMTS  
Connection Statistics:  
· Bytes Sent and Recvd: The total bytes sent to and  
received from the cellular network for the current  
connection.  
· Connection Duration: The duration of the connection  
between AceView and the modem.  
Figure 0-9: Statistics  
Remote IP Address: The IP Address assigned to your  
modem by your cellular provider.  
Figure 0-10: IP Address  
GPS Signal (PinPoint line modems only): The strength of  
the GPS signal is indicated by the number of bars. This  
icon is greyed out on the Raven line modems.  
Figure 0-11: GPS Signal  
Tip: Hover your mouse over the GPS signal bars to display the  
number of GPS satellites acquired. Four satellites is considered a  
minimum for effective GPS reception.  
GPS Coordinates Map (PinPoint line only): If you have  
a GPS fix, click on the map to display a map with your  
position. See GPS Mapping (PinPoint Line only)” on  
page 10. This icon is greyed out for modems with GPS.  
Always on Top: If you want the AceView window to  
always show on your desktop, over other windows that  
may be open, rightclick and select Always On Top from  
the menu. You can still minimize the window, but when  
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AceView  
you display the AceView window it will return to being on  
top.  
Figure 0-12: Always On Top  
System Tray Icon  
While AceView is running, a quick reference icon will be  
displayed in the system tray (the area near the clock, opposite  
the “Start” button).  
Figure 0-13: Example of an HSDPA Tray Icon  
The icons bars denote the signal strength. The symbol above  
the bars denotes the connection type (the symbols below have  
been expanded for visibility).  
EV-DO Rev A EV-DO Rev 0  
CDMA/1x  
EDGE  
iDEN  
GPRS  
HSPDA  
UMTS  
Hover your mouse over the Tray Icon to display basic infor‐  
mation: Modem type, Online status, RSSI, and network IP  
address.  
Figure 0-14: Tray Icon - Mouse Over  
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Tip: If the AceView window is minimized, double-click the tray icon to  
restore it.  
GPS Mapping (PinPoint Line  
only)  
AceView can place the coordinates of a GPS enabled modem  
on a map.  
Note: You will need to have an  
When you click the Map button, a map will open in a separate  
resizable window with the location of the modem noted by an  
icon placed over the relevant area.  
active Internet connection to use  
the map feature. The speed of  
the map drawing depends on  
your connection speed.  
Using the compass arrows or slider bar in the window, you can  
move the viewable map or change the zoom level. Hover your  
mouse over the location icon to display the GPS coordinates of  
the modem.  
Figure 0-15: GPS Coordinates  
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AceView  
Figure 0-16: Map View  
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Important Notice  
Due to the nature of wireless communications, transmission  
and reception of data can never be guaranteed. Data may be  
delayed, corrupted (i.e., have errors) or be totally lost.  
Although significant delays or losses of data are rare when  
wireless devices such as the Sierra Wireless AirLink AceView  
are used in a normal manner with a wellconstructed network,  
the Sierra Wireless AirLink AceView should not be used in  
situations where failure to transmit or receive data could result  
in damage of any kind to the user or any other party, including  
but not limited to personal injury, death, or loss of property.  
Sierra Wireless accepts no responsibility for damages of any  
kind resulting from delays or errors in data transmitted or  
received using the Sierra Wireless AirLink AceView, or for  
failure of the Sierra Wireless AirLink AceView to transmit or  
receive such data.  
Safety and Hazards  
Do not operate the Sierra Wireless AirLink AceView in areas  
where blasting is in progress, where explosive atmospheres  
may be present, near medical equipment, near life support  
equipment, or any equipment which may be susceptible to any  
form of radio interference. In such areas, the Sierra Wireless  
AirLink AceView MUST BE POWERED OFF. The Sierra  
Wireless AirLink AceView can transmit signals that could  
interfere with this equipment.  
Do not operate the Sierra Wireless AirLink AceView in any  
aircraft, whether the aircraft is on the ground or in flight. In  
aircraft, the Sierra Wireless AirLink AceView MUST BE  
POWERED OFF. When operating, the Sierra Wireless AirLink  
AceView can transmit signals that could interfere with various  
onboard systems.  
Note: Some airlines may permit the use of cellular phones while the  
aircraft is on the ground and the door is open. Sierra Wireless AirLink  
AceView may be used at this time.  
The driver or operator of any vehicle should not operate the  
Sierra Wireless AirLink AceView while in control of a vehicle.  
Doing so will detract from the driver or operatorʹs control and  
operation of that vehicle. In some states and provinces,  
operating such communications devices while in control of a  
vehicle is an offence.  
Limitation of  
Liability  
The information in this manual is subject to change without  
notice and does not represent a commitment on the part of  
Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES  
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL  
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DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,  
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES  
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR  
REVENUE OR ANTICIPATED PROFITS OR REVENUE  
ARISING OUT OF THE USE OR INABILITY TO USE ANY  
SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS  
AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES OR THEY ARE  
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.  
Notwithstanding the foregoing, in no event shall Sierra  
Wireless and/or its affiliates aggregate liability arising under or  
in connection with the Sierra Wireless product, regardless of  
the number of events, occurrences, or claims giving rise to  
liability, be in excess of the price paid by the purchaser for the  
Sierra Wireless product.  
Patents  
Portions of this product may be covered by some or all of the  
following US patents:  
5,515,013  
5,890,057  
6,339,405  
6,643,501  
6,847,830  
6,985,757  
7,200,512  
5,629,960  
5,929,815  
6,359,591  
6,653,979  
6,876,697  
7,023,878  
D442,170  
5,845,216  
6,169,884  
6,400,336  
6,697,030  
6,879,585  
7,053,843  
D459,303  
5,847,553  
6,191,741  
6,516,204  
6,785,830  
6,886,049  
7,106,569  
5,878,234  
6,199,168  
6,561,851  
6,845,249  
6,968,171  
7,145,267  
and other patents pending.  
Copyright  
© 2008 Sierra Wireless. All rights reserved.  
®
®
Trademarks  
AirCard and “Heart of the Wireless Machine ” are registered  
®
trademarks of Sierra Wireless. Watcher is a trademark of  
Sierra Wireless, registered in the European Community.  
AirLink™ and AceWare™ are trademarks of Sierra Wireless.  
Sierra Wireless, the Sierra Wireless logo, the red wave design,  
and the redtipped antenna are trademarks of Sierra Wireless.  
®
Windows is a registered trademark of Microsoft Corporation.  
Other trademarks are the property of the respective owners.  
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Contact  
Information  
Support Desk:  
Sales Desk:  
Phone: 1-877-231-1144  
Hours: 5:00 AM to 5:00 PM Pacific Time,  
Monday to Friday, except US Holidays  
Phone: 1-510-781-4200  
1-604-232-1488  
Hours: 8:00 AM to 5:00 PM Pacific Time  
Post: Sierra Wireless AirLink Solutions  
3159 Corporate Place  
Hayward, CA  
USA  
94545  
Sierra Wireless  
13811 Wireless Way  
Richmond, BC  
Canada  
V6V 3A4  
Fax: 1-510-781-4299  
1-604-231-1109  
Consult our website for uptodate product descriptions,  
documentation, application notes, firmware upgrades, trouble‐  
shooting tips, and press releases:  
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