Sharp Portable Multimedia Player AL 1035 WH User Manual

Model: AL-1035-WH  
AL-1035-WH A  
DIGITAL MULTIFUNCTIONAL SYSTEM  
OPERATION GUIDE  
Copier  
Printer  
Scanner  
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INTRODUCTION  
This Operation Guide describes how to use the AL-1035-XX digital multifunctional system. Please substitute the  
name of your model for "XX".  
• For any "AL-XXXX" in this manual, please replace the "XXXX" with your model.  
• The screen images and steps in this manual are for the Windows XP version. The screen images for other  
Windows versions may be different.  
Note  
• For the information on the operating system, please refer to your operating system manual or online Help.  
• This manual has been prepared to cover as many issues as possible. If you have any questions, please contact  
the dealer or nearest authorized service representative.  
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or  
other problem is discovered, please contact your dealer or nearest authorised service representative.  
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the  
product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for  
any damage that occurs due to use of the product.  
Warning  
• Reproduction, adaptation or translation of the contents of this guide without prior written permission is prohibited, except as  
allowed under copyright laws.  
• All information in this guide is subject to change without notice.  
The display screens, messages, and key names shown in this Guide may differ from those on the actual machine  
due to product improvements and modifications.  
2
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Chapter 1  
BEFORE USING THE MACHINE  
1
This chapter contains basic information that should be read before using the machine.  
PART NAMES AND FUNCTIONS  
Exterior  
11  
3
1
2
7
8
Document cover  
Open this cover to make copies from the document  
glass.  
Document glass  
Place an original that you wish to scan face down  
Scanner document glass locking handle  
Feed tray  
Expand this tray to place paper. (Page 9)  
Operation panel  
It contains the operation keys and indicators and is  
used to select functions and enter the number of  
copies. (Page 5)  
USB 2.0 connector (A type)  
It is used to connect the USB device (USB  
memory) to the machine to use the "SCAN to  
USB" function. (Page 29)  
USB 2.0 connector (B type)  
It is used to connect the machine to your computer  
to use the print and scan functions.  
3
4
Power switch  
Press to turn the machine power on and off.  
5
10  
11  
Output tray  
Pull this tray out to receive the finished document.  
Handle  
Pull this handle to move the machine easily.  
6
Power line connector  
3
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BEFORE USING THE MACHINE  
Interior  
12  
14  
13  
12  
14  
Support bar  
Drum cartridge  
Support the machine cover with this bar when  
replacing the toner cartridge and drum cartridge.  
To close the machine cover, support the cover with  
your right hand, gently lift the green-marked  
support bar and pull to the half-close position, and  
then gently lift the bar again until the cover is  
completely closed.  
Copy images are formed on the drum cartridge.  
When the drum cartridge reaches life, please  
replace with a new drum cartridge.(Page 46)  
13  
Toner cartridge  
It contains toner. When the machine runs out of  
toner, please replace with a new toner cartridge.  
4
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BEFORE USING THE MACHINE  
OPERATION PANEL  
1
Alarm indicator  
] "Toner cartridge replacement required"  
indicator(Page 45)  
[
[
] "Drum cartridge replacement required"  
indicator(Page 46)  
[
] "Misfeed" indicator(Page 42)  
2
3
Density key (  
It is used to adjust the MANUAL or PHOTO  
exposure level.(Page 16)  
)/Indicator  
Mode select key (  
Press the mode select key  
ratio (100 , A5 A4, A4  
)
(
)
, you can select the  
%
X
X
A5 and 50 ), ID MODE  
%
and 2-in-1 mode. (Page 17, Page 18, Page 19)  
4
LED indicator  
It is used to indicate the number of copies, "out of  
paper", "misfeed" and error code. (Page 42)  
5
Copy Count key (  
)
It is used to set the number of copies.(Page 15)  
6
Photo mode key ( )/Indicator  
Press the [PHOTO MODE] key ( ) to copy the  
image originals (e.g., photo). (Page 16)  
7
8
Clear key (  
)
It is used to clear the displayed number of copies  
or to terminate a copying task. The total number  
will be displayed if you press and hold this  
SCAN to USB key  
Press this key to scan the originals to the USB  
device (USB memory). (Page 29)  
Copy Start key (  
)
Press this key to copy start. (Page 15)  
5
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POWER ON AND OFF  
The power switch is at the right side of the machine.  
POWER ON  
Turn the power switch to the "ON"  
position.  
POWER OFF  
Be sure to turn the power switch to the  
"OFF" position when it is not being used.  
“OFF”  
When the machine is  
powered off during an  
operation, misfeed may  
occur, and the task being  
processed will be  
It takes about several  
“ON”  
seconds for the machine  
to warm up. The machine  
can start copying only  
after warm-up.  
cancelled.  
However, you can  
change settings and  
press the [COPY  
START] key ( ) during  
warm-up. The copying  
will start immediately  
after warm-up.  
• Upon the startup of the machine, or when the [CLEAR] key (  
) is pressed twice, the machine will be restored  
to its initial settings. When the machine is restored to its initial settings, all the settings and selected functions  
will be cancelled.  
Note  
• If no operation is performed in 3 minutes, the machine will automatically enter auto power shut off mode.  
• When the machine restores to the initial status after resolving the misfeed, do not turn off the power supply.  
Auto power shut off  
The auto power shut off mode helps to reduce the total power consumption and the running cost. It also helps to  
save natural resources and reduces environmental pollution.  
If no operation is performed in 3 minutes when the machine is on, the machine will automatically enter auto power  
shut off mode (The 100% ratio indicator will flash, and all the other indicators will be off). To restore normal  
operation, press any key on the operation panel. The normal mode will be resumed when the machine receives any  
printing task.  
Initial setting  
Upon the startup of the machine, or when the [CLEAR] key ( )is pressed twice, or when it has been left  
untouched for 1 minute after finishing a task, the machine will be restored to its initial settings.  
Copy ratio: 100%, Exposure:3  
Copy count: 0, All special copier modes: OFF  
6
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LOADING PAPER  
When there is no paper on the feed tray, the "paper required" indicator (  
) will be on.  
The output tray must be expanded before normal copying or printing operations, otherwise, the machine will not  
warm up.  
PAPER  
To achieve the best result, please use the paper recommended by SHARP.  
Paper type  
Standard paper  
Recycled paper  
Size  
Weight  
Capacity  
40 pieces *2  
(Standard paper:  
80g/m2, the feeding  
height shall be less  
than the paper guide  
size limit.)  
A4  
A5  
A6  
56g/m2 to 80g/m2 *1  
8.5 × 11*4  
5.5 × 5.5*4  
Thick paper*3  
Thin paper  
Labels  
91g/m2 to 128g/m2  
56g/m2 to 59g/m2  
*1  
2
When printing a large amount of copies or using the 80g/m paper, empty the output tray every time when 10 sheets have been  
printed. Otherwise, a pile-up error may occur.  
*2  
*3  
*4  
The quantity of paper loadable to the feed tray differs for different paper weights.  
If a feeding error occurs when using thick paper, you will need to load the paper one sheet at a time into the feed tray.  
Appliable for the inch system.  
Special paper  
Please observe the following standards when using special paper.  
When using paper not recommended by SHARP, please operate in single-sheet mode (do not try to  
perform continuous copying or printing)  
There are many types of special paper, some of which cannot be used in this machine. Before using  
special paper, please contact the authorized service department.  
Before using paper not recommended by SHARP, please carry out a copying test to check if it is suitable.  
7
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BEFORE USING THE MACHINE  
Print side face up  
Load the paper with the print side face up according to the paper type.  
Paper that cannot be used  
• Special media for inkjet printers (fine paper, glossy  
paper, glossy film, etc.)  
• Carbon paper or thermal paper  
• Irregularly shaped paper  
• Paper with folds marks, torn paper or curled paper  
• Paper with a wave-like pattern due to moisture  
absorption  
• Transparent film  
• Pasted paper, stapled paper, paper with clips  
• Damp paper  
• Thin paper less than 56g/m2  
• Paper that is 128g/m2 or heavier  
Non-recommended paper  
• Iron-on transfer paper  
• Perforated paper  
• Paper which reverse side has been printed by other  
printer or multifunctional device  
• Postcards without folds  
• Paper which printing surface has been printed by  
another printer or multifunctional device  
• Various types of plain paper and special media are sold. Some types cannot be used with the machine. Contact your  
dealer or nearest authorised service representative for advice on using these types of paper.  
• The image quality and toner fusibility of paper may change due to ambient conditions, operating conditions, and paper  
characteristics, resulting in image quality inferior to that of SHARP standard paper. Contact your dealer or nearest  
authorised service representative for advice on using these types of paper.  
• The use of non-recommended or prohibited paper may result in skewed feeding, misfeeds, poor toner fusing (the toner  
does not adhere to the paper well and can be rubbed off), or machine failure. Before using non-recommended paper,  
check if printing can be performed properly.  
8
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BEFORE USING THE MACHINE  
PAPER FEEDING  
Ensure that the machine is not printing or copying, and carry out paper feeding according to the following steps.  
Feeding the feed tray  
Expand the feed tray.  
Place the paper completely on the  
feed tray.  
1
4
5
Adjust the paper guide to the proper  
position according to the paper size.  
2
• In the case of a misfeed, tidy the paper and  
Note  
reload it.  
• Flatten curled paper before using it.  
• When loading the paper, align with the  
proper position on the paper guide.  
• When misfeed occurs, rotate the paper 180  
degrees and reload.  
Load the paper onto the feed tray.  
3
Open the paper package,  
flip the paper fully, and  
then load into the tray.  
• The loaded paper cannot exceed the limit of  
Note  
the paper guide (max. 40 pieces).  
• Do not add paper onto the loaded paper.  
Otherwise, several pieces of paper will be  
fed into the machine at one time.  
• To add paper, remove the paper remaining  
on the feed tray and combine them into one  
stack before loading. The size and type of  
the added paper shall be consistent with  
the previous one.  
• Do not use paper smaller than the size of  
the original. Otherwise folding or an  
incomplete image may be resulted in.  
• Do not use paper that has been printed by  
another printer or multifunction device.  
Otherwise, a folded or corrupted image  
may be resulted in.  
• When printing on the reverse side of  
previously printed paper, the paper must be  
loaded one sheet at a time. Loading more  
than one sheet at a time may cause  
misfeeds or dirty.  
9
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OPERATION IN COPY, PRINT AND  
SCAN MODE  
When using the machine in COPY, PRINT or SCAN mode, some operations cannot be run simultaneously.  
Scan to  
computer  
Mode  
COPY  
PRINT  
SCAN to USB  
COPY key input  
In the copying process  
In the printing process  
In the process of Scan  
Preview/scanning  
Yes  
Yes  
No  
Yes  
No  
No  
No  
No  
No  
COPY  
PRINT  
SCAN  
No  
No  
Yes  
10  
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SOFTWARE INSTALLATION  
BEFORE SOFTWARE SETUP  
This chapter describes how to install the software necessary for the printing and scanning functions of this machine.  
Software  
The CD-ROM that accompanies the machine contains the following software:  
Software  
Printing driver  
The printer driver enables you to use the printing function of the machine.  
Scanning driver  
The scanning driver enables you to use the scanning function of the machine in the TWAIN compliant applications.  
Hardware and software requirements  
Before installing the software, please confirm the following hardware and software requirements.  
1
Computer type  
The computer that is compliant with IBM PC/AT and configured with USB 2.0* interface  
3
3
3
Operating  
system*  
Windows 2000, Windows XP , Windows Vista* , Windows 7*  
*
2
Other hardware A system environment that can fully run the above operating systems  
requirements  
*1 Only when the computer is preinstalled with the Microsoft USB 2.0 driver or installed with the USB 2.0 driver provided by  
Microsoft in "Windows Update" for the Windows 2000/XP/Vista/7 system can the USB 2.0 interface of the machine transmit  
data with the standard speed of USB 2.0 (high speed).  
*2 Using the installer for the installation of software requires administrator authority.  
*3 Includes the 64-bit operating system.  
Power on the machine  
The power switch is at the right side of the machine.  
“ON”  
Turn the power switch to "ON" position.  
11  
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BEFORE USING THE MACHINE  
SOFTWARE INSTALLATION  
The screen images in this Guide are for Windows XP. The screen images for other Windows version are different.  
Note  
The USB cable shall not be connected  
Select the installation position, and  
then click the "next" button.  
1
7
7
to the machine. Be sure that the cable  
is not connected before the  
installation.  
If the machine is connected with the cable, the  
screen will display a Plug and Play window. In  
this situation, click the "Cancel" button to close  
the window, and disconnect the cable.  
The USB cable is connected in step 10.  
Note  
Insert the "Software CD-ROM"  
CD-ROM into your CD-ROM drive.  
2
3
When the "finish" screen appears,  
click the "finish" button.  
8
9
Click "start" button, click "my  
Computer" (  
), and then double  
click the CD-ROM icon ( ).  
• In Windows Vista/7, click "start" button, click  
"Computer", and then double click the CD-ROM  
icon.  
• In Windows 2000, double click "my Computer",  
and then double click the CD-ROM icon.  
Ensure that the machine is on, and  
connect the machine and your  
computer with the USB cable (page14).  
Windows will detect the machine and display the  
Plug and Play screen.  
Double click "Setup" icon ( ).  
4
Start to install the driver.  
10  
In Windows Vista /7, if a message window  
appears asking for your confirmation, click  
"permit".  
"SHARP AL-XXXX Scanner" appears in the  
"locate new hardware wizard" dialog box. Select  
"install the software automatically  
(recommended) ", and then click the "next"  
button. Operate according to the instructions on  
the screen.  
The "locate new hardware wizard" dialog box  
appears again, displaying "SHARP AL-XXXX  
Printer". Select "install the software automatically  
(recommended) ", and then click the "next"  
button. Operate according to the instructions on  
the screen.  
The language selection screen will  
appear. Select your desired language,  
and then click the "next" button.  
5
6
Read the welcome message, and then  
click the "next" button.  
12  
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BEFORE USING THE MACHINE  
• If you are using Windows Vista /7  
If a security warning window appears, be  
sure to click "Install this driver software  
anyway".  
Caution  
• If you are using Windows 2000/XP  
If a warning message for Windows logo  
test or digital signature appears, be sure  
to click "Continue Anyway" or "Yes"  
button.  
The software installation is completed at this time.  
13  
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BEFORE USING THE MACHINE  
CONNECTING TO THE COMPUTER  
Connect the machine to your computer according to the following steps.  
Connecting the cable  
USB cable  
Shielded pair cable with high-speed transmission.  
If a USB 2.0 interface is used for connecting the machine, please use a USB cable that supports USB 2.0.  
USB is available with a PC that is configured with a USB driver and preinstalled with Windows 2000, Windows XP,  
Windows Vista or Windows 7.  
Caution  
Connecting the USB cable  
Insert the cable into the USB interface  
of the machine.  
Insert the other end of the cable into  
the USB interface of your computer.  
1
2
3
4
5
6
7
8
9
10  
11  
System requirement of USB 2.0 (for high-speed mode)  
If the computer is preinstalled with a Microsoft USB 2.0 driver or installed with a USB 2.0 driver for Windows 2000/XP/Vista/7  
through "Windows Update", the USB 2.0 interface of the machine is able to transmit data at the standard speed of USB 2.0  
(high speed).  
14  
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Chapter 2  
COPY FUNCTIONS  
2
This chapter explains how to use the copy functions.  
NORMAL COPYING  
This section explains how to make a regular copy.  
Open the document cover and place  
the original.  
Set the number of copies with the  
[COPY COUNT] key ( ).  
Up to 9 copies can be set.  
1
3
A Single copy can be made even if "0" appears  
for the number of copies.  
If you set the wrong number of copies, press  
Note the [CLEAR] key ( ) and then enter the  
correct number.  
Press the [COPY START] key ( ) to  
copy start.  
4
Place the original face  
down on the document  
glass.  
The copy is delivered to  
the paper output tray.  
[How to place the original]  
The corners of the original shall be aligned with the tip of  
the arrow mark ( ) on the scale mark of document glass.  
• Remove the paper on the output tray  
1/2  
11x8  
A4  
Note  
whenever 10 sheets have been delivered.  
• About 1 minutes after copying ends, the  
copy settings will restore to the initial  
settings.  
A5  
1/2  
1/2  
x5  
8
A6  
ID  
• Press the [CLEAR] key (  
) to stop  
copying in the middle of a run.  
Mark  
Document glass scale  
Copying books or originals with folds or creases  
Press down the document cover, while copies as  
shown. If the document cover is not completely closed,  
shadows may appear on the copy or it may be fuzzy.  
Flatten originals with folds or creases well before  
printing.  
An original up to A4 can be placed on the  
document glass.  
Note  
Close the document cover.  
2
Be sure to close the  
document cover after  
placing the original. If left  
open, the areas outside  
the original will be copied  
black, causing excessive  
use of toner.  
15  
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COPY FUNCTIONS  
MAKING A COPY DARKER OR LIGHTER  
If you wish to select the exposure level by yourself, follow the steps below. (Each original type has five exposure  
levels.)  
Original type  
MANUAL ... Adjust the copy exposure levels as needed to facilitate reading.  
PHOTO ..... Halftones in the photo are reproduced with greater clarity.  
If the original type is PHOTO, press  
the [PHOTO MODE] key.  
Press the [DENSITY] key ( ) to adjust  
the exposure level (1 (light) to 5  
(dark)).  
1
2
When this key is  
pressed, the [PHOTO  
MODE] indicator will be  
light.  
The sequence for  
displaying the exposure  
levels when the  
[DENSITY] key ( ) is  
pressed: level 3 level 2  
level 1 level 5 →  
level 4.  
If exposure level 2 or 4 is  
selected, the two indicators of 1, 3 or 3, 5 will light  
simultaneously.  
Exposurevalueguidelines  
Note  
1 2 Dark originals like newspapers  
Originals with common exposure levels  
3
4 5 Color text, text written in pencil or  
light-colored text  
SETTING THE NUMBER OF COPIES  
Press the [COPY COUNT] key ( ) to set the number of copies.  
The set number of copies appears in the display. A  
maximum of 9 copies can be set.  
If you wish to make only a single copy, copying is  
possible with the display showing "0".  
If you enter the wrong number, press the  
Note  
[CLEAR] key (  
number.  
) and enter the correct  
16  
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REDUCTION/ENLARGEMENT  
With the ZOOM function, you can select copy ratio between AB system: A5 A4 (141%), A4 A5 (70%),  
Inch system: 5.5X8.5 8.5X11(129%), 8.5X11 5.5X8.5 (64%), and 50%.  
The method for enlarging or reducing the copies is described below.  
With the [MODE SELECT] key (  
), you can manually select the ratio of reduction or enlargement.  
Selectable ratios:  
Original position  
Selectable ratios  
AB system: A5 A4 (141%), A4 A5 (70%) and 50%  
Inch system: 5.5X8.5 8.5X11(129%), 8.5X11 5.5X8.5 (64%) and 50%  
Document glass  
MANUAL RATIO SELECTION  
Copies can be reduced down to A4 A5 (70%), (8.5X11 5.5X8.5 (64%)) and 50%, or enlarged up to A5 A4  
(141%), (5.5X8.5 8.5X11(129%)). Press the [MODE SELECT] key (  
) to select a ratio.  
Place the original on the document  
glass.  
Set the number of copies and other  
settings, and then press the [COPY  
START] key ( ).  
The copy will be delivered to the paper output  
tray.  
1
2
3
Be sure to close the document cover after  
Note  
placing the original. If left open, the area  
outside the original will be copied black,  
causing excessive use of toner.  
To return the ratio to 100%, press the [MODE  
Note  
SELECT] key (  
lights up.  
) until the 100% indicator  
Use the [MODE SELECT] key (  
select the desired copying ratio.  
) to  
Selecting a fixed ratio  
Press the [MODE  
SELECT] key (  
) and  
select a fixed ratio  
(AB system: A5 A4  
(141%), A4 A5 (70%),  
and 50%.  
Inch system: 5.5X8.5 →  
8.5X11(129%), 8.5X11 →  
5.5X8.5 (64%) and 50%).  
Select the correct paper according to the  
ratio, otherwise, the image will be printed  
outside the paper.  
Note  
17  
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CONVENIENT COPY FUNCTIONS  
This section explains major convenient copy functions.  
COPYING TWO ORIGINALS ONTO A SINGLE SHEET  
OF PAPER (2 IN 1 COPY)  
Two originals can be copied onto a single sheet of paper in a selected layout pattern.  
This function is convenient for compiling two-page reference materials into a compact format, or for providing an  
overview of two pages of a document on a single page.  
2 IN 1 COPY  
• When using the document glass, reduction is possible to 50%. Certain combinations of original size, paper size,  
and number of images may result in images being cut off.  
• 2 in 1 copy cannot be used in combination with the ID card copy function.(Page 19)  
Note  
Place the first original.(Page 15)  
When the "2 in 1" indicator lights,  
replace the original with the next  
original, and then press the [COPY  
START] key ( ).  
The "2 in 1" indicator blinks, and the original is  
scanned into memory.  
1
2
4
5
Press the [MODE SELECT] key to  
select [2 in 1] until the indicator light.  
The mode select sequence  
is as follows: "100%","ID  
MODE", "2 in 1", "(AB  
system: A5A4 (141%),  
A4 A5 (70%))", "Inch  
system: 5.5X8.5 →  
8.5X11(129%), 8.5X11  
5.5X8.5 (64%)",  
"50%".  
To clear the data in memory, press the  
Note  
[CLEAR] key (  
).  
When the originals have been  
scanned, the copies will be delivered  
to the output tray.  
• To cancel the 2 in 1 copying, press the  
Note  
[CLEAR] key (  
).  
Set the number of copies and other  
settings, and then press the [COPY  
START] key ( ).  
3
• To cancel the 2 in 1 copy mode, press the  
[MODE SELECT] key until the 2 in 1  
indicator is off.  
18  
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COPY FUNCTIONS  
ID CARD COPY  
To print both sides of an ID card onto paper according to the specified pattern. The specified patterns for ID card  
copying are shown as follows.  
ID Card A1  
ID Card A2  
ID Card B1  
ID Card B2  
• To copy an ID card, operate according to the following steps.  
Note • ID Card Copy cannot be used together with 2 in 1 or manual ratio selection.  
• Usable paper: A4 or letter.  
• The image may be cut off even if paper of standard size is used.  
• In ID Copy mode, the scan area and number of copies (1 copy) cannot be changed. By selecting ID Copy mode,  
the number of copies is automatically set to be 1 Copy.  
• Maximum ID Card size:X 148mm,Y 210mm.  
• Image loss:1.5mm.  
• Pressing the [SCAN to USB] key (  
document to USB device.  
) instead of [COPY START] key ( ) enables ID card scan on one  
Open the cover, and place the ID card  
on the document glass, aligning it in  
portrait on the corner at the right side  
of the document glass ( ) .  
Press the [COPY START] key ( ).  
1
2
3
After scanning one side, press the [CLEAR]  
key (  
), the relevant data will be cleared. If  
) again, the  
Note  
you press the [CLEAR] key (  
Press the [MODE SELECT] key and  
select [ID MODE] to light up its  
indicator.  
ID Copy mode will be cancelled, and it will  
return to the 100% copy mode.  
Open the cover and turn the ID card  
over on the document glass.  
When the LED indicator and ID Copy indicator  
both blink, turn over the ID card in time. If it is not  
turned over within 30 seconds, the copying will be  
cancelled.  
4
5
The ID Copy indicator will  
light up. The original  
exposure level can be  
changed as needed.  
Press the [COPY START] key ( )  
again.  
When the scan is finished, Copy will begin.  
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Chapter 3  
PRINTER FUNCTIONS  
3
This chapter explains how to use the printer functions.  
The procedure for loading paper is the same as for loading copy paper. Please refer to "PAPER FEEDING" (Page 9).  
• Print jobs received while the machine is copying or scanning will be stored in memory. When the copy job is  
finished, the print jobs will begin.  
• Printing is not possible when the front or side cover is opened for machine maintenance, or when a misfeed  
occurs or the machine runs out of paper or toner, or when the drum cartridge needs to be replaced.  
Note  
BASIC PRINTING  
The following example explains how to print a document from "Wordpad", an standard accessory of application in  
Windows.  
Before printing, make sure that the machine is ready, the output tray has been expanded, the printer driver has been  
installed, and the USB cable has been connected to the machine and computer.  
Start Wordpad and open the  
document that you wish to print.  
Make sure that "SHARP AL-XXXX" is  
selected as the printer.  
If you need to change any printing settings, click  
the "Preferences" button to open the printer driver  
setup screen.  
1
2
3
Select "Print" from the "File" menu of  
the wordpad.  
The printer driver  
setup screen will  
appear.  
xxxx  
The "Print" dialog box will appear.  
Windows 2000 does not have the "Preferences" button  
in this dialog box. Select settings as needed on each  
of the tabs in the setup screen and click the "OK"  
button.  
Click the "Print" button.  
4
Printing begins.  
The prints will be  
delivered to the  
output tray.  
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PRINTER FUNCTIONS  
If paper in the feed tray runs out during the printing  
Add paper to the feed tray, and then press the [COPY START] key ( ) to resume printing.  
To cancel a printing task, press the [CLEAR] key ( ).  
• For the restrictions on the COPY/SCAN mode in the PRINT mode and the restrictions on the PRINT mode in the  
SCAN/COPY mode, please refer to"OPERATION IN COPY, PRINT AND SCAN MODE" (Page 10).  
Note  
ACCESSING THE PRINTER DRIVER FROM THE  
"START" BUTTON  
You can access the printer driver or change the driver settings through the "start" button of Windows. Settings  
adjusted in this way will be the initial settings when you print from an application. (If you change the settings from the  
printer driver setup screen at the time of printing, the settings will revert to the initial settings when you quit the  
application.)  
Click the "start" button, and then click  
"Printers and Faxes".  
• In Windows 2000, click the "Start" button and  
point to "Settings", and then select "Printers".  
• In Windows Vista, click the "Start" button and  
select "Control Panel" and then select  
"Printers".  
Select "Properties" in the "File" menu.  
1
3
4
• In Windows Vista, select "Properties" from the  
"Organize" menu.  
• In Windows 7, right click the printer driver icon  
and select "printer properties".  
• In Windows 7, click the "Start" button, and then  
select "Equipment and Printers".  
Click the "Printing Preferences"  
button in the "General" tab.  
The printer driver setup screen will appear.  
• In Windows XP, if "Printers and Faxes"  
Note  
does not appear in the "start" menu, select  
"Control Panel", select "Printers and Other  
Hardware", and then select "Printers and  
Faxes".  
• In Windows 7, if "Equipment and Printers"  
does not appear in the "start" menu, select  
"Control Panel", select "Hardware and  
Sound", and then select "View Equipment  
and Printers".  
Click the "SHARP AL-XXXX" printer  
driver icon.  
2
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PRINTER DRIVER SETUP SCREEN  
XXXX  
1
2
7
8
Tab  
"OK" button  
Click to save your settings and exit the dialog box.  
"Cancel" button  
Click this button to exit the dialog box without making  
any changes to the settings.  
The settings are grouped on tabs. Click a tab to bring  
it to the front.  
Checkbox  
Click on a checkbox to activate or deactivate a  
function.  
"Apply" button  
Click to save your settings without closing the dialog  
box.  
3
4
Print setting image  
This shows the effect of the selected print settings.  
Drop-down menu  
10  
"Help" button  
It allows you to make a selection from a list of  
choices.  
Click this button to display the help file for the printer  
driver.  
5
"Copies" button  
It allows you to select numbers of printing sets.  
( Max.9 sets )  
6
Check button  
It allows you to select one item from a list of options.  
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SETTING ADVANCED PRINTER  
FUNCTIONS  
This section explains major advanced printing functions.  
The explanations assume that the paper size and other basic settings have already been selected. For the basic  
procedure for printing and the steps for accessing the printer driver, please refer to "BASIC PRINTING" (Page 20).  
PRINTING MULTIPLE PAGES ON ONE PAGE (N-Up Printing)  
This function can be used to reduce the print image and print multiple pages on a single sheet of paper.  
This is convenient when you want to print multiple images such as photos on a single sheet of paper, and when you  
want to save paper.  
The following print results will be obtained, depending on the order selected.  
Print results  
N-Up  
(Pages per sheet)  
From left to right  
From right to left  
2-Up  
(2 pages per  
sheet)  
N-Up  
(Pages per sheet)  
Right, and Down  
Down, and Right  
Left, and Down  
Down, and Left  
4-Up  
(4 pages per  
sheet)  
6-Up  
(6 pages per  
sheet)  
Click the "Main" tab in the printer  
driver setup screen.  
Select the order of the pages.  
1
2
3
Select the number of pages per sheet.  
If you wish to print borderlines,  
check the "Border" box.  
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PRINTER FUNCTIONS  
FITTING THE PRINTED IMAGE TO THE PAPER (Fit To  
Paper Size)  
The printer driver can adjust the size of the printed image to match the size of the paper loaded in the machine.  
Follow the steps shown below when using this function. The explanation below assumes that you intend to print an  
A4 document on A5 size paper.  
Click the "Paper" tab in the printer  
driver setup screen.  
Select the actual size of paper (A5) to  
be used for printing.  
1
2
4
The size of the printed image will be  
automatically adjusted to match the size of the  
paper loaded in the machine.  
Select the original size (A4) of the  
printed image in "Paper Size".  
Paper Size: A4  
Fit To Paper Size: A5  
Check the "Fit To Paper" button.  
3
A5 size paper  
(Fit To Paper Size)  
A4 size  
document  
(Paper Size)  
ROTATE THE PRINTED IMAGE 180 DEGREES (Rotate 180  
degrees)  
The function can be used to rotate the image 180 degrees so that it can be printed correctly on paper that can only  
be loaded in one direction.  
A B C D  
ABCD  
Click the "Main" tab in the printer  
driver setup screen.  
Check the "Rotate 180 degrees" box.  
1
2
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PRINTER FUNCTIONS  
ENLARGING/REDUCING THE PRINTED IMAGE (Zoom)  
This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small  
image or add margins to the paper by slightly reducing an image.  
The "Scaling" is not available when "N-Up Printing" is selected.  
Note  
Click the "Paper" tab in the printer  
driver setup screen.  
Select the zoom ratio.  
1
2
3
You can change the ratio by  
directly entering a number,  
dragging the slider  
using the (  
Check the "User Define Scale" box.  
or  
,
) button at  
an increment of 1% (Zooming  
ratio: 25% to 400%).  
You can also set the center  
point of the paper by checking  
"Center" box.  
ADJUSTING THE IMAGE EXPOSURE (image adjustment)  
The exposure can be adjusted in the print settings when printing a photo or other image. These settings can be used  
for simple corrections when you do not have image editing software installed in your computer.  
Click the "Advanced" tab in the printer  
driver setup screen.  
Press the  
printing exposure.  
button to adjust the  
1
2
You can also check the  
"Invert" box to print a  
negative image. This  
function can be used to  
reduce the toner  
consumption when printing  
documents with large areas  
of black (which use large  
quantities of toner).  
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PRINTER FUNCTIONS  
ADDING A WATERMARK TO PRINTED PAGES  
(Watermark)  
The watermark includes a text stamp and an image stamp.  
z Text: Faint shadow-like text can be added to the background of the printed image as a watermark. The  
watermark text size, darkness, angle and position can be adjusted. The text can be selected from a  
pre-stored list, or entered to create an original watermark.  
z Image: you can print a bitmap or JPEG image stored in your computer on the printed data. The image  
size, position and darkness can be adjusted. This function can be used to "stamp" the frequently used  
images or the logos you create onto the printed data.  
Text  
Image  
MEMO  
MEMO  
Text  
Click the "Watermarks" tab in the  
printer driver setup screen.  
Check the "Text" button.  
1
2
2
Select a saved watermark  
text from the list. You can  
click the "Edit" button to  
edit the font and select  
other detailed settings.  
You can also determine  
the watermark printing  
range by checking the  
"First Page Only" box.  
To create a new watermark, click "New/Add"  
button.  
Note  
Image stamp  
Click the "Watermarks" tab in the  
printer driver setup screen.  
Check the "Image" button.  
1
2
If an image stamp has  
been stored, select the  
stamp from the  
1
drop-down menu.  
If an image stamp has not  
been stored, click the  
"New/Add" button, select  
the file from which you  
want to create the image  
stamp, and then select  
other detailed settings.  
You can also determine the watermark printing range  
by checking the "First Page Only" box.  
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SAVING FREQUENTLY USED PRINT  
SETTINGS  
Settings configured on each of the tabs at the time of printing can be saved as custom settings. Saving the  
frequently used settings under an assigned name makes it easy to select those settings the next time you need to  
use them.  
SAVING SETTINGS AT THE TIME OF PRINTING (Custom  
Settings)  
Settings can be saved from any tab of the printer driver properties window.  
For the steps for accessing the printer driver, please refer to "BASIC PRINTING" (Page 20).  
Configure the print settings on each  
tab and click the "Save" button on any  
tab.  
After checking the saved settings,  
enter a name for the settings  
(maximum of 21 characters).  
1
2
3
Up to 29 sets of custom settings can be  
saved.  
Note  
Click the "OK" button.  
Using the saved settings  
Select the custom settings that you wish to use on any tab.  
Deleting saved settings  
Select the custom settings that you want to delete in "Using the saved settings" (above), and click the "Delete"  
button.  
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Chapter 4  
SCANNER FUNCTIONS  
4
This chapter explains how to use the scanner function.  
Scanning is not possible when the machine is under maintenance, or when a misfeed occurs or the machine runs  
out of toner, or when the drum cartridge needs to be replaced.  
Note  
SCANNING OVERVIEW  
The flow chart shown below provides an overview of scanning.  
Scanning from the TWAIN*1  
compliant applications (PC  
scanning)  
Scanning from the machine  
(SCAN to USB)  
Place the original in the scanning position  
For details, please refer to "NORMAL COPYING"  
Start a TWAIN-compliant  
application, and select the  
machine's scanner driver.  
Insert a USB memory stick  
into the machine  
Select the scan setting  
Select the scan setting  
SCAN  
"SCANNING FROM THE TWAIN  
(PC scanning)" (Page30)  
SCAN  
*1 TWAIN is an industrial interface standard for image data processing devices (including scanners). By installing a  
TWAIN driver on your computer, you can scan and process images using a variety of TWAIN-compliant  
applications.  
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SCANNING FROM THE MACHINE  
(SCAN to USB)  
Send the scanned image to the USB memory connected to the machine according to the following steps. The  
relevant file is saved in the USB memory.  
Scanning from the operation panel of the machine  
Press the [SCAN to USB ] key (  
start scanning .  
) to  
Connect the USB memory to the USB  
interface (A type) of the machine.  
4
1
• When scanning an ID card (ID card mode),  
the LED indicator and ID Copy indicator will  
flash after one side of the ID card has been  
scanned. Turn over the ID card on the  
document glass within 30 seconds and  
Note  
press the [ SCAN to USB ] key (  
again to finish scanning.  
)
To stop scanning, press the [CLEAR] key  
).  
To return to the default state, press the  
[CLEAR] key ( ) twice.  
• For restrictions on COPY/PRINT in the  
SCAN mode or the restrictions on SCAN in  
the COPY or PRINT mode, please refer to  
"OPERATION IN COPY, PRINT AND SCAN  
• The storage folder for normal scanning is  
different from that of ID card scanning.  
(Please use your USB memory stick icon to  
replace the "H" in the following paths.)  
Normal scanning: H:\documents\Photo  
ID card scanning: H:\documents\ID card  
• Do not unplug the USB memory when the  
USB indicator is flashing.  
(
Place the original that you wish to  
scan on the document glass.  
2
3
For placement of the original, please refer to  
Select scan settings by pressing the  
keys on the operation panel.  
The scanning ratio is  
100%.  
You can also select ID  
MODE.  
Press the [DENSITY] key  
(
) to adjust the  
exposure level as needed.  
If exposure level 2 or 4 is  
selected, the two  
indicators of 1, 3 or 3, 5  
will light simultaneously.  
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SCANNING FROM THE TWAIN  
COMPLIANT APPLICATIONS  
(PC scanning)  
The SHARP scanner driver is compatible with the TWAIN standard, therefore scanning from the TWAIN compliant  
applications is possible. The steps for using certain applications for scanning may be different from the following  
steps. For details, please refer to the scanner driver help file or the help file of your applications.  
Place the original that you wish to  
scan on the document glass.  
Click the "Preview" button.  
1
2
5
6
The preview image will appear.  
For setting the original, please refer to "NORMAL  
If the angle of the image is not correct, reset  
the original, and click the "Preview" button  
again.  
Note  
Open the TWAIN compliant application,  
and select "Select scanner" from the  
"File" menu.  
Specify the scanning area and set the  
scan preferences.  
The method for accessing the menu to select  
For information on specifying the scanning area  
and setting the scan preferences, see Scanner  
Driver Help.  
Note  
the scanner depends upon the application.  
For more information, refer to the manual or  
the help file of your application.  
Scanning a large area at a high resolution will  
increase the volume of data and prolong the  
time needed for scanning. When selecting the  
scan preferences, it is advisable to reduce the  
resolution or specify a suitable scanning area.  
Select "AL-XXXX 1.0(32-32)", and then  
click the "Selected" button.  
3
4
Note  
When you are ready to begin  
scanning, click the "Scan" button.  
7
Depending on your system, "AL-XXXX" or  
"AL-XXXX 1.0 " may appear on the "Select  
Source" screen.  
To scan an ID card, press the "ID card"  
Note  
Note  
button, and click the "Scan" key to scan one  
side of the ID card. Then turn the ID card  
over on the document glass, and press the  
"Scan" key again to finish scanning.  
Select "Acquire image" from the "File"  
menu of the application.  
The scanner driver setup screen will appear.  
To stop scanning, press the [CLEAR] key  
(
) or click [CANCEL].  
To cancel a scanning job after clicking the  
"Scan" button, press the [Esc] key on your  
keyboard.  
• For the restrictions on COPY/PRINT in the  
SCAN mode or the restrictions on SCAN in  
the COPY or PRINT mode, please refer to  
"OPERATION IN COPY, PRINT AND SCAN  
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SCANNER FUNCTIONS  
SCANNER DRIVER SETTINGS  
The scanner driver setup screen consists of the "Preview" screen, which enables you to select the scan setting  
buttons and shows the scanned image. For details on the scan settings, click the "Help" button in the preview screen  
to display Help.  
Sharp AL-XXXX  
AL-XXXX  
200  
8
9
10  
11  
12  
13  
14  
1
"Scanner Information" button  
To display the scanner information and driver  
information.  
Click this button to enhance the scanned image. You  
can select "None", "Light", "More", "Heavy" or "Extra  
Heavy".  
"Color Adjustment" button (  
)
2
3
Scan Methed menu  
Platform scanning.  
"Image Type" menu  
The image types include "Black and White", "8-Bit  
Gray" and "24-Bit Color". For details on the  
settings, click the "Help" button in the preview  
screen to display Help.  
Click this button to adjust the image of the default  
image color.  
"Auto Level" button (  
)
Click this button to adjust the brightest and darkest  
zones in order to optimize the image.  
"Advanced Setting" button  
Click to display the advanced image setting tools.  
For details on the settings, click the "Help" button  
in the preview screen to display Help.  
4
5
"Resolution" menu  
The following resolutions can be selected from the  
drop-down menu: 50dpi, 72dpi, 100dpi, 144dpi,  
150dpi, 200dpi, 300dpi, 600dpi.  
Brightness  
Drag the scroll bar (  
10  
11  
"Preview" button  
To preview the original.  
"Zoom View" button  
Click this button to enlarge the preview image size to  
the optimal size of the preview window.  
"Scan" button  
Click to scan an original using the selected settings.  
Ensure that the settings are correct before clicking  
this button.  
)
or use the (  
,
) button  
to change the brightness. The brightness range is  
-100 to 100.  
6
7
Contrast  
Drag the scroll bar ( ) or use the (  
change the contrast. The contrast range is -100 to 100.  
12  
,
) button to  
"RGB Adjustment" button  
Click this button to adjust the RGB of the image. This  
button is highlighted when the "Image Type" is  
selected "Black and White" or "8-Bit Gray".  
To cancel a scanning job after clicking the  
"Scan" button, press the [Esc] key on your  
Note  
keyboard or the "CLEAR" key (  
machine.  
) on the  
8
Image enhancement tool  
"Descreen" button (  
)
13  
14  
"Lock Scaling" button  
Click to lock the width to height ratio of the image.  
Click this button to clear the common cloud patterns  
in the prints. You can select "None", "Newspaper",  
"Magazine" or "Catalog".  
"Exit" button  
Click to exit the scanner driver setup screen.  
"Sharpen" button (  
)
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SCANNER FUNCTIONS  
PREVIEW  
SCREEN  
AL-XXXX  
2
3
4
5
6
7
8
1
5
Preview screen  
"Page Size" button  
Click the "Preview" button in the Set-up screen to  
display the scanned image. You can specify the  
scanning area by dragging the mouse inside the  
window. The inside of the frame created by  
dragging the mouse will be the scanning area.  
Click this button to select the area that you want  
to scan. You can select "Card-4 × 2.5 inch,  
Photo-5 × 3.5 inch, B5, A5 or A4".  
6
"Units" button  
Click this button to set the unit of measurement  
(options: inch, centimeter or pixel.)  
2
"Invert" button  
Click this button to automatically change the  
brightness and color of the image. For color  
images, each pixel will be changed to its inverse  
color.  
7
8
ID Card  
Click this key to perform scanning in ID card mode.  
"Help" button  
Click to display the help file for the scanner driver.  
3
4
"Mirror" button  
Click this button to scan a mirror image of the  
original.  
"Preview Auto-Area" button  
Click when the preview screen is displayed to  
automatically set the scanning area as the entire  
preview image.  
Click the "Preview  
Auto-Area" button, and then  
the scanning area will be  
automatically set as the  
entire preview image.  
Preview image  
Preview screen  
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Chapter 5  
TROUBLESHOOTING  
5
This chapter describes the steps of troubleshooting and misfeed clearing.  
TROUBLESHOOTING  
If you experience difficulty while using the machine, check the following troubleshooting guide before calling for  
service. Many problems can be easily solved by the user. If you still cannot solve the problem with the help of the  
troubleshooting guide, turn off the power switch and unplug the machine, and contact your dealer or the nearest  
authorised service department.  
INDICATOR DISPLAY OF THE MACHINE STATUS AND SOLUTION....... 42  
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TROUBLESHOOTING  
MACHINE/COPYING PROBLEMS  
The following problems are related to the general operation of the machine and copying.  
Problem  
Causeandsolution  
Page No.  
The machine is not plugged into a power socket.  
Plug the machine into a grounded power socket.  
Power switch is turned OFF.  
Turn the power switch ON.  
Warming up.  
Themachinedoesnotoperate.  
Indicates that the machine is warming up. Copies cannot be  
made until the machine has finished warming up.  
The machine is in auto power shut off mode.  
In auto power shut off mode, press any key to resume normal  
operation.  
Select the correct original type.  
Press the [DENSITY] key ( ) to select proper exposure  
manually.  
Copiesaretoodarkortoolight.  
Blankcopies.  
The original is not placed with face down on the  
document glass.  
Place the original face down on the document glass.  
The original was not placed in the correct position.  
Place the original correctly.  
Partoftheimageiscutofforthere  
istoomuchblankspace.  
No appropriate ratio was selected according to the size of  
the original and the size of the paper.  
Press the [MODE SELECT] key to have the copy made using the  
appropriate ratio for the original and paper.  
The paper is outside of the specified size and weight  
range.  
Use copy paper within the specified range.  
Wrinklesappearinthepaperor  
theimagedisappearsinsome  
places.  
Paper is curled or damp.  
Do not use the curled or crimped paper. Replace it with dry copy  
paper. If the machine is not used for a long time, remove the  
paper from the feed tray, put it into a bag and store in a dark place  
to prevent moisture absorption.  
Misfeed occurs.  
To clear the misfeed, please refer to "MISFEED REMOVAL".  
The paper is outside of the specified size and weight  
range.  
Use copy paper within the specified range.  
Paper is curled or damp.  
Do not use the curled or crimped paper. Replace it with dry copy  
paper. If the machine is not used for a long time, remove the  
paper from the feed tray, put it into a bag and store in a  
dark/shady place to prevent moisture absorption.  
Paper is not loaded properly.  
Make sure that the paper is properly loaded.  
Papermisfeed.  
Torn pieces of paper inside the machine.  
Remove all the torn pieces of the misfeed paper.  
Too much paper is loaded into the feed tray.  
If the stack height of paper exceeds the upper limit of the paper  
guide, remove some of the paper to keep the stack height within  
the limit.  
The paper guide does not match the width of the paper.  
Adjust the paper guide to match the width of the paper.  
Output tray is not expanded.  
Expand the output tray.  
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TROUBLESHOOTING  
PageNo.  
Problem  
Causeandsolution  
The document glass or the inside of the document cover  
is dirty.  
Clean them regularly.  
47  
The original is smudged or dirty.  
Use a clean original.  
Copiesaresmudgedordirty.  
Paper contains excessive moisture.  
Replace with dry copy paper.  
47  
Please refer to "CARTRIDGE CLEANING MODE".  
Acopyjobstopsbeforeitis  
finished.  
The feed tray is out of paper.  
Load paper.  
Please refer to "INDICATOR DISPLAY OF THE MACHINE  
STATUS AND SOLUTION" to check the meaning of the  
alarm indicator and error message, and take appropriate  
actions.  
Anyoneofthealarmindicators  
(
,
,
)islitorblinking.  
The same power socket is used by the lighting fixture and  
the machine.  
Connect the machine to a power socket which is not used by  
other electric appliances.  
Lightingfixtureflickers.  
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TROUBLESHOOTING  
SOFTWARE INSTALLATION PROBLEMS  
If the software is not installed correctly, please check the following items on your computer.  
• In Windows Vista, the "Windows Update Driver  
Settings" window will appear.  
• In Windows 7, the "Device Installation Settings"  
window will appear.  
The driver cannot be installed  
(Windows 2000/XP/Vista/7)  
If you can not install the driver in the Windows  
2000/XP/Vista/7 system, please check your computer  
settings according to the following steps.  
The Plug and Play window does not  
appear.  
Click the "Start" button and then click  
"Control Panel".  
In Windows 2000, click the "Start" button, select  
"Settings" and then click "Control Panel".  
If the Plug and Play window does not appear when you  
connect the machine to your computer with USB cable  
and turn on the machine power, please check whether  
the USB port is available according to following steps.  
1
Click the "Start" button, click "Control  
Panel", and then click "Performance  
and Maintenance".  
• In Windows 2000, click the "Start" button, select  
"Settings" and then click "Control Panel".  
• In Windows Vista, click the "Start" button and  
select "Control Panel" and then select "System  
and Maintenance".  
• In Windows 7, click the "Start" button and select  
"Control Panel" and then select "System and  
Safety".  
1
Click "Performance and  
2
Maintenance"  
"System".  
,
and then click  
• In Windows 2000, double click the "System"  
icon.  
• In Windows Vista, click "System Maintenance"  
and then click "System".  
• In Windows 7, click "System and Safety" and  
then click "System".  
Click the "Hardware" tab and then  
click the "Driver Signature" button.  
• In Windows Vista, click "Change Settings", if a  
message window appears asking for your  
confirmation, click "Continue". Click the  
"Hardware" tab again and then click "Windows  
Update Driver Settings".  
• In Windows 7, click "Change Settings", if a  
message window appears asking for your  
confirmation, click "Continue". Click the  
"Hardware" tab again and then click "Device  
Installation Settings".  
3
4
Click "System", click the "Hardware"  
tab and then click the "Device  
Manager" button  
The "USB controller" will appear in the device list.  
• In Windows 2000, double click the "System"  
icon, click the "Hardware" tab and then click the  
"Device Manager" button.  
• In Windows Vista, click "Device Manager", if a  
message window appears asking for your  
confirmation, click "Continue".  
2
• In Windows 7, click the "Device Manager"  
button directly.  
Confirm "What action do you want the  
Windows to take?" ("File signature  
verification" in Windows 2000).  
Click the  
icon in the "Universal  
3
Serial Bus controllers".  
Two items shall be displayed: your controller  
chipset type and root hub. If these items appear,  
you can use the USB port. If a yellow exclamation  
mark appears in the "Universal Serial Bus  
controllers" or the "Universal Serial Bus  
controllers" does not appear, you shall check  
your computer manual to solve the USB problem  
or contact your computer manufacturer.  
If the "Block" option is selected, the driver can not  
be installed. Select the "Warning" option and then  
install the driver according to "SOFTWARE  
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TROUBLESHOOTING  
Uninstall software  
To uninstall the software, follow the steps below.  
When you confirm that the USB port  
has been enabled, please install the  
software according to "SOFTWARE  
4
5
Click the "Start" button and then click  
"Control Panel".  
1
• In Windows 2000, click the "Start" button, select  
"Settings" and then click "Control Panel".  
• In Windows Vista, click the "Start" button and  
then click "Control Panel".  
The driver cannot be installed  
correctly with the Plug and Play  
window.  
If you can not install the driver correctly with the Plug  
and Play window (for example, the Plug and Play  
window appears when the files for installing the driver  
are not copied), please uninstall undesired devices  
according to the following steps, and then install the  
driver according to "SOFTWARE INSTALLATION"  
Click "Add or Remove Programs".  
2
• In Windows 2000, double click the "Add/  
Remove Programs" icon.  
• In Windows Vista, click "Uninstall Program".  
Select the driver from the list and  
uninstall the software.  
3
Click the "Start" button, click "Control  
Panel", and then click "Performance  
and Maintenance".  
• In Windows 2000, click the "Start" button, select  
"Settings" and then click "Control Panel".  
• In Windows Vista, click the "Start" button and  
select "Control Panel" and then select "System  
and Maintenance".  
1
For more information, refer to the manual or the  
help file of your operating system.  
Restart your computer.  
4
• In Windows 7, click the "Start" button and select  
"Control Panel" and then select "System and  
Safety".  
5
Click "System", click the "Hardware"  
tab and then click the "Device  
Manager" button.  
2
• In Windows 2000, double click the "System"  
icon, click the "Hardware" tab and then click the  
"Device Manager" button.  
• In Windows Vista, click "Device Manager", if a  
message window appears asking for your  
confirmation, click "Continue".  
• In Windows 7, click the "Device Manager"  
button directly.  
Click the  
devices".  
icon beside "Other  
3
4
XXXX  
If "SHARP AL-XXXX" appears, select and delete  
this item.  
If "Other devices" does not appear, close the  
"Device Manager" Window.  
Note  
According to "SOFTWARE  
software.  
37  
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TROUBLESHOOTING  
PRINTING AND SCANNING PROBLEMS  
The following problems are related to the general operation of printing and scanning.  
Problem  
Causeandsolution  
PageNo.  
The machine is not correctly connected to your  
computer.  
Check both ends of the USB cable and make sure that you have  
a solid connection. Please use the USB cable delivered together  
with the machine.  
Copying.  
Wait until the copy job is completed.  
Your machine is not selected correctly in the current  
applications for the print job.  
When choosing "Print" from the "File" menu located in the  
applications, make sure that you have selected "SHARP  
AL-XXXX" printer (where XXXX is the model name of your  
machine) in the "Print" dialog box.  
Themachinecannotprint.  
The printer driver has not been installed properly.  
Follow these steps to check if the printer driver is installed  
properly.  
1
Click the "start" button, and then click "Printers and Faxes".  
In Windows 2000, click the "Start" button, select "Settings"  
and then click "Printers".  
In Windows Vista, click the "Start" button and select "Control  
Panel" and then double click "Printers".  
In Windows 7, click the "Start" button, and then click  
"Equipment and Printers".  
2
If the "SHARP AL-XXXX" printer driver icon is shown but you  
still cannot print, it is possible that the printer driver has not  
been installed correctly. In this case, delete the software and  
then reinstall it.  
Simultaneous use of two or more applications.  
Exit all the undesired applications before printing.  
Printingisslow.  
The paper is loaded in such a way that the printing takes  
place on the back side of the paper.  
Some paper types have printable front and back sides. If the  
paper is loaded in such a way that printing takes place on the  
back side, toner will not adhere well to the paper and high-quality  
images cannot be produced.  
Theprintedimageislightand  
uneven.  
You are using the paper that is outside the specified size  
and weight range.  
Use copy paper within the specified range.  
Paper is curled or damp.  
Do not use the curled or crimped paper. Replace it with dry copy  
paper. If the machine is not used for a long time, remove the  
paper from the feed tray, put it into a bag and store in a shady  
and cool place to prevent moisture absorption.  
Theprintedimageisdirty.  
You did not set sufficient margins in the paper settings of  
your application.  
The top and bottom of the paper may be dirty if the margins are  
set outside of the specified print area.  
Set the margins in the software application within the specified  
print area.  
Please refer to "CARTRIDGE CLEANING MODE".  
47  
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TROUBLESHOOTING  
Page No.  
Problem  
Causeandsolution  
The paper loaded in the feed tray does not have the same  
size as that specified in the printer driver.  
Check if the "Paper Size" options suit the size of the paper loaded  
in the feed tray.  
If the "Fit To Paper Size" setting is activated, make sure that the  
paper size selected from the drop-down list is the same as the  
size of the loaded paper.  
The document direction setting is not correct.  
Click the "Main" tab in the printer driver setup screen, and verify if  
the "Image Orientation" option is set to your requirements.  
Theprintedimageisskeworit  
runsoffthepaper.  
Paper is not loaded properly.  
Make sure that the paper is properly loaded.  
You did not correctly specify the margins for the  
application in use.  
Check the layout of the document margins and the paper size  
settings for the application you are using. And check if the print  
settings are specified correctly to suit the paper size.  
The setting for the print density is not appropriate.  
You can adjust the print density on the printer driver. Click the  
"Advanced" tab in the printer driver setup screen and select the  
"Density Adjustment" from 1 (light) to 5 (dark).  
Theprintedimageisdarkeror  
lighterthanexpected.  
Please refer to "INDICATOR DISPLAY OF THE MACHINE  
STATUS AND SOLUTION" to check the meaning of the  
alarm indicator and error message, and take appropriate  
actions.  
Anyoneofthealarmindicators  
42  
(
,
,
)islitorblinking.  
The document glass or the inside of the document cover  
is dirty.  
Clean them regularly.  
47  
The original is smudged or dirty.  
Use a clean original.  
You have not specified a suitable resolution.  
Make sure that the resolution setting in the scanner driver is  
appropriate for the original.  
Scanning a large area at high resolution  
If you attempt to scan a large area at high resolution and there is  
insufficient memory in the machine to hold the scanned data,  
please scan at a lower resolution or decrease the scanning area.  
Poorscanningquality.  
The brightness and contrast settings are not suitable.  
If you are scanning with a TWAIN-compliant application and the  
resulting image has unsuitable brightness or contrast (for  
example, it is too light), click "Colour Adjustment" or "Auto Level"  
to adjust it. Click the "Hue/Saturation/Lightness" in the "Advanced  
setting" to adjust the image while viewing the output image on the  
screen.  
The original was not placed in the correct position.  
Place the original correctly.  
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TROUBLESHOOTING  
Page No.  
Problem  
Causeandsolution  
If scanning is disabled, shut down your computer, turn off  
the machine power switch, and unplug the machine  
power cord. Then, restart your computer, restore power to  
the machine, and try scanning again. If scanning is still  
disabled, check the following items.  
Your application is not TWAIN compliant.  
If your application is not TWAIN compliant, you can not scan.  
Make sure that your application is TWAIN compliant.  
You have not selected the scanner driver of the machine  
in your application.  
Make sure that the machine's scanner driver is selected in your  
TWAIN-compliant application.  
Unabletoscantheimage.  
You have not specified all the scanning preferences  
appropriately.  
Scanning a file with large area at high resolution results in a large  
quantity of data and a prolonged scanning time. The scanning  
preferences should be set appropriately for the type of original to  
be scanned, i.e., Newspaper, Magazine, Catalogue.  
There is not enough machine memory.  
The scan resolution will vary depending on the scanning area and  
how much memory in the machine is free.  
Your computer does not meet the system requirements  
for the USB 2.0 interface (Hi-Speed mode).  
See "System requirements for USB 2.0 (Hi-Speed mode)" in  
Chapter 1 to configure your system as required for USB 2.0, and  
check if "Hi-Speed" is set.  
Scannertransferspeedisslow.  
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MISFEED REMOVAL  
When a misfeed occurs, the misfeed indicator ( ) will blink and the machine will automatically stop working.  
The paper may tear when you remove a misfeed paper. In this event, be sure to remove all the torn pieces of paper  
from the machine. Take care not to touch the drum cartridge (the green part). Any scratches or damage to the  
surface of the drum will cause dirty copies.  
Note  
Troubleshooting for misfeed  
Push the output tray to the middle  
position.  
Aim the drum cartridge to the bayonet  
of the machine, insert it into the  
bayonet and rotate in the direction of  
the arrow.  
1
5
6
1/2  
Lift the scanner document glass  
2
locking handle, open the cover of the  
machine, lift it and remove the  
cartridge following the direction of the  
arrow (place it horizontally).  
Insert the toner cartridge into the  
bayonet of the machine, press it down  
in the direction of the arrow until a  
"click" is heard. Gently lift support bar  
at the green-marked and pull to a  
half-closed position, and then gently  
lift the bar again until the cover is  
completely closed.  
The misfeed indicator  
Hold the green-marked position with  
(
) will go out.  
3
“Click”  
your both hands and rotate in the  
direction of the arrow, and take out  
the drum cartridge (place it on a clean  
surface).  
If the misfeed indicator (  
blinking, check for any torn pieces of paper in  
the machine.  
) does not stop  
Note  
• Do not touch the drum cartridge (green  
portion) when removing the misfeed paper.  
Doing so may damage the drum and cause  
smudges on copies.  
• While closing the cover of the machine,  
please beware of clamping your fingers.  
• Confirm whether the original is placed slant  
or not when making copies again.  
Caution  
Take out the misfeed paper and be  
careful not to tear it.  
4
Toner remained on the feed roller may  
re-affect the quality of copying original  
when removing the misfeed paper.  
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INDICATOR DISPLAY OF THE  
MACHINE STATUS AND SOLUTION  
No  
Indication  
Status,CauseandSolution  
Page  
Tonercartridgereplacement  
Tonercartridgeordrumcartridgeisnot  
installed.Installtonercartridgeanddrum  
cartridge.  
requiredindicator  
Blinking  
together  
1
Drumcartridgereplacement  
requiredindicator  
Theoutputtrayisclosed.Onlyscanfunctioncan  
Blinking beused.Tocopyorprint,pleaseexpandthe  
outputtray.  
2
3
LEDIndicator  
LEDIndicator  
Blinking Papermisfeedoccurs.Removethemisfeed  
together paper.  
Misfeedindicator  
Tonercartridgereplacement  
requiredindicator  
Drumcartridgereplacement  
requiredindicator  
Blinking  
4
5
Coverisopen.Closethecover.  
together  
Misfeedindicator  
LEDIndicator  
Blinking Continuouscopying.Thecopyspeedslows  
inturn downforawhile.  
Remaining  
copycount  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
Blinking Continuousprinting.Theprintspeedslows  
inturn downforawhile.  
6
7
Blinking Paperout.Feedpaperandpressthestartkey.  
Thetonerisabouttorunout.Preparethenew  
Light tonercartridge.Byreplacingthetonercartridge,  
thecounterwillbecleared automatically.  
8
9
LEDIndicator  
Drumcartridgereplacement  
requiredindicator  
Thelifeofthedrumcartridgeisabouttoend.  
Light  
Preparingtoreplacethedrumcartridge.  
Thelifeofthedrumcartridgeends.The  
Drumcartridgereplacement  
required indicator  
machinestopsworking.Replacethedrum  
10  
11  
Blinking  
cartridge, andthecountofthedrumcartridge  
shouldbecleared.  
LEDIndicator  
LEDIndicator  
Blinking  
oneby  
Theloadedpapersizeiswrong.Press"C"key  
tocleartheerror.  
one  
Oneofthe number  
LEDIndicator  
Light  
(
)
12  
Drumcartridgereplacement  
requiredindicator  
Themachineisinreadystatus.  
Off  
Misfeedindicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
LEDIndicator  
Off  
Rotate  
13  
14  
Machineistransferringdata.  
incircle  
Blinking USBaccessproblem.Checkifthereisany  
oneby obviousdamagesign.Or,replacetheUSB  
one device.  
Blinking  
USBdeviceismemoryfull.Checkifthereis  
15  
16  
oneby  
memoryspaceforstorage.  
one  
"100%"ratio ModeLED  
OtherIndicator/LED  
Blinking Autopowershutoffmode.Torestorenormal  
operation,pressanykey.  
Off  
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ERROR CODE AND SOLUTION  
Main  
code  
Sub  
code  
SN  
Content  
Solution  
1
2
3
4
5
6
7
8
9
E7  
E7  
E7  
F5  
L1  
L3  
L4  
L6  
U2  
10  
11  
20  
02  
00  
00  
58  
10  
04  
Scanner trouble  
Turn off the power. Then turn on and check it.  
Turn off the power. Then turn on and check it.  
Turn off the power. Then turn on and check it.  
Turn off the power. Then turn on and check it.  
Turn off the power. Then turn on and check it.  
Turn off the power. Then turn on and check it.  
Clear it by service.  
Scanner trouble  
LSU trouble  
Scanner trouble  
Scanner trouble  
Scanner trouble  
Motor trouble  
LSU trouble  
Turn off the power. Then turn on and check it.  
Turn off the power. Then turn on and check it.  
Memory error  
*If the problem persists, please contact the dealer or nearest authorized service representative.  
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TROUBLESHOOTING  
Main code will be displayed upon machine error, and the sub code will be displayed when the "start" key is pressed.  
The display interval between the two main codes is about 0.5 second. The interval for the cyclic display of the two  
codes is 0.25 second. The display interval of the sub codes is the same as that of the main codes (See the following  
display example for the error code of LED indicator).  
Example: L1-00  
The two Sub Code are repeatedly  
display after a brief interval.  
Release the copy start button  
main code display  
Press the copy start button to  
show the sub code  
Sub Code  
Main Code  
Main Code  
If do not press the copy start  
button, after a brief interval, the two  
Main Code repeatedly display.  
44  
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Chapter 6  
ROUTINE MAINTENANCE  
6
This chapter explains how to replace the toner and drum cartridge, clean the machine and store the supplies.  
REPLACING TONER CARTRIDGES  
Please replace the toner cartridge according to the following steps.  
The following phenomena indicate that the cartridge has run out of toner, please replace it with a new cartridge.  
Note  
• When the "toner cartridge replacement required" indicator (  
) is on.  
• If the copies show white lines, light-colored printing or fogged image.  
Grasp the cartridge grips when holding the  
cartridge.  
Lift the document glass locking  
handle and open the cover of the  
machine.  
1
2
Caution  
Hold the new cartridge by its grips,  
and insert it at a 45-degree angle  
towards the slot. Press it down until a  
"click" is heard.  
4
5
If there is any dirt or dust  
on the new toner  
cartridge, remove it  
“Click”  
before installing the  
cartridge.  
Remove the old cartridge following  
the upward direction of the arrow.  
Gently lift the support bar at the  
green-marks and pull to a half-closed  
position, and then gently lift the bar  
again until the cover is completely  
closed. Connect the power.  
The "toner cartridge  
replacement required"  
After removing the old cartridge, do not shake  
Caution  
it or tap it. Otherwise toner may leak from the  
cartridge. Immediately put the old cartridge in  
the bag of the new cartridge. Dispose of the  
old cartridge according to local regulations.  
indicator (  
out.  
) will go  
Take the new cartridge out of the bag,  
grasp the cartridge on both sides and  
shake it horizontally five to six times.  
3
• Before closing the cover, make sure that the  
new toner cartridge is correctly installed.  
• Confirm whether the original is placed slant  
or not when making copies again.  
Note  
Please give priority to  
using the toner delivered  
together with the  
machine when using the  
toner cartridge for the  
first time.  
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REPLACING DRUM CARTRIDGES  
Please replace the drum cartridge according to the following steps.  
Open the cover of the machine and  
remove the toner cartridge.  
Insert the toner cartridge into the  
bayonet of the machine, press it down  
in the direction of the arrow until a  
"click" is heard. Gently lift support bar  
at the green-marked and pull to a  
half-closed postion, and then gently  
lift the bar again until the cover is  
completely closed.  
1
4
Hold the green-marked position with  
your both hands and rotate in the  
direction of the arrow, and take out  
the old drum cartridge.  
2
Before closing the cover, make sure that the  
new drum cartridge is correctly installed.  
Note  
Turn on the power, press the  
[DENSITY] key and [PHOTO MODE]  
key at the same time until all  
indicators except for [PHOTO MODE]  
indicator light on.  
Do not touch the surface of the drum (green  
5
6
Caution  
portion) of the drum cartridge when replacing  
the drum cartridge. Doing so may damage the  
drum and cause smudges on copies.  
Aim the new drum cartridge to the  
bayonet of the machine, insert it into  
the bayonet, rotate in the direction of  
the arrow and insert the drum  
3
cartridge until a "click" is heard.  
Press the [DENSITY] key again until  
the indicatiors return to normal status.  
Confirm whether the indicator of the  
drum cartridge is light off.  
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ROUTINE MAINTENANCE  
The useful life of the drum cartridge is approximately 8000 copies*. When the internal counter reaches  
approximately 7700 copies, the drum cartridge replacement required indicator will light up. For more information on  
purchasing a drum cartridge, see "ABOUT SUPPLIES" (p.48). When the drum cartridge replacement required  
indicator blinks, the machine will stop operating until the cartridge is replaced. Replace the drum cartridge at this  
time.  
* Based on copying onto A4 or letter size paper at 6% toned area.  
Do not remove the protective cover on the drum portion (black paper) of a new drum cartridge before use. The  
cover protects the drum against external light.  
Note  
CLEANING THE DOCUMENT  
GLASS AND DOCUMENT COVER  
If the document glass or the underside of the document cover become dirty, the dirt may appear on copies. Always  
keep these parts clean.  
Stains or dirt on the document glass will also be copied. Wipe the document glass and the underside of document  
cover with a soft, clean cloth.  
If necessary, dampen the cloth with water. Do not use thinner, benzene, or similar volatile cleaning agents.  
Do not spray flammable cleaner gas. Gas from the spray may come in contact with the  
high-temperature parts of the internal components, creating a risk of fire or electric shock.  
Warning  
CARTRIDGE CLEANING MODE  
If printed images are smudged or dirty under the humid environment, please execute cartridge cleaning mode.  
Press the mode select key for approx.  
5 seconds.  
The ( ) blinks in the display, and  
cartridge cleaning mode starts.  
1
2
If the printed images are not improved, please repeat the cleaning mode a few times. Please run  
cartridge cleaning mode only when needed, as it consumes cartridges.  
Note  
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ABOUT SUPPLIES  
When ordering supplies, please use the correct part numbers as listed below.  
Be sure to use only genuine SHARP parts and supplies.  
Note  
For best copying results, be sure to use only SHARP products.  
Only genuine SHARP consumabies carry the Genuine Supplies label.  
GENUINE SUPPLIES  
Supply list  
Supply  
Part number  
AL-103TD  
AL-103DR  
Usable life  
Toner cartridge  
Drum cartridge  
Approx. 2,000 sheets*  
Approx. 8,000 sheets  
* Based on copying onto A4 or letter size paper at 6% toned area (The life of the Toner cartridge which has been  
included in the unit at the factory is approximately 1,000 sheets.)  
Proper storage  
1.Store the supplies in a location that is:  
• clean and dry,  
• at a stable temperature,  
• not exposed to direct sunlight.  
2.Store paper in the wrapper and lying flat.  
3.Paper stored in packages standing up or out of the wrapper may curl or become damp, resulting in paper  
misfeeds.  
Storing toner cartridges  
Store a new toner cartridge box horizontally with the top side up. Do not store a toner cartridge standing on end. If  
stored standing on end, the toner may not distribute well even after shaking the cartridge vigorously, and will remain  
inside the cartridge without flowing out.  
Supply of spare parts and consumables  
The supply of spare parts for repair of the machine is guaranteed for at least 7 years following the termination of  
production. Spare parts are those parts of the machine which may break down within the scope of the ordinary use  
of the product, whereas those parts which normally exceed the life of the product are not to be considered as spare  
parts. Consumables too, are available for 7 years following the termination of production.  
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OPERATION GUIDE  
AL1035-EX-ZZ  
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