Shark Vacuum Cleaner NV356Q User Manual

WWW.SHARKCLEAN
NV356Q  
Owner’s Gu
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IMPORTANT SAFETY INSTRUCTIONS  
For Household Use Only  
HOSE ATTACHMENTS:  
DUST CUP/FILTERS/ACCESSORIES:  
1. DO NOT use if air flow is restricted; if the air  
paths, the hose, or the accessories become  
blocked, turn the vacuum cleaner off. Remove  
all obstructions before you turn on the  
unit again.  
Before turning on the vacuum:  
1. Make sure that all filters are thoroughly dry  
after routine cleaning.  
WHEN USING AN ELECTRICAL  
WARNING:  
APPLIANCE, BASIC SAFETY PRECAUTIONS  
TO REDUCE THE RISK OF FIRE, ELECTRIC  
SHOULD ALWAYS BE OBSERVED,  
SHOCK OR INJURY:  
2. Make sure that dust cup and all filters are in  
place after routine maintenance.  
INCLUDING THE FOLLOWING:  
2. Keep the end of the hose and accessory  
openings away from face and body.  
3. Make sure accessories are free of blockages.  
GENERAL ELECTRICAL SAFETY:  
READ ALL INSTRUCTIONS BEFORE USING  
4. Only use filters and accessories provided by  
EURO-PRO Operating LLC. [Failure to do so will  
void the warranty.]  
3. Keep cleaning tools and hose suction openings  
away from hair, face, fingers, uncovered feet,  
or loose clothing.  
®
1. Unplug from electrical outlet when not in use  
and before servicing.  
YOUR SHARK NAVIGATOR  
LIFT-AWAY® PRO.  
2. DO NOT use vacuum with a damaged cord  
or plug. If appliance is not working as it  
should, has been dropped, damaged, left  
outdoors, or dropped into water, return it to  
EURO-PRO Operating LLC for examination,  
repair, or adjustment.  
4. Only use manufacturer’s recommended  
attachments.  
POLARIZED PLUG:  
To reduce the risk of electric shock, this appliance  
has a polarized plug (one blade is wider than the  
other). As a safety feature, this plug will fit into  
a polarized outlet only one way. If the plug does  
not fit fully into the outlet, reverse the plug. If it  
still does not fit, contact a qualified electrician.  
DO NOT force into outlet or try to  
modify to fit.  
GENERAL CLEANING:  
1. DO NOT pick up large-sized objects.  
GENERAL USE:  
2. DO NOT pick up hard or sharp objects such as  
glass, nails, screws or coins that could damage  
the vacuum cleaner.  
1. Use only as described in this manual.  
3. DO NOT pull or carry vacuum by the cord.  
2. DO NOT put any objects into openings. DO  
NOT use with any opening blocked; keep free  
of dust, lint, hair, and anything that may reduce  
air flow.  
4. DO NOT unplug by pulling on cord; to unplug,  
3. DO NOT pick up smoking or burning objects  
grasp the plug, not the cord.  
such as hot coals, cigarette butts, or matches.  
5. DO NOT handle plug or appliance with  
4. DO NOT pick up flammable or combustible  
materials such as lighter fluid, gasoline, or  
kerosene or use vacuum in areas where they  
may be present.  
wet hands.  
3. Keep your work area well lit.  
6. DO NOT run the vacuum over the power cord.  
7. DO NOT use the cord as a handle.  
8. DO NOT close a door on the cord.  
4. Keep the vacuum moving over the carpet  
surface at all times to avoid damaging the  
carpet fibers.  
5. DO NOT pick up toxic solutions such as  
chlorine bleach, ammonia, or drain cleaner.  
9. DO NOT pull cord around sharp corners. The  
5. DO NOT place vacuum on unstable surfaces  
6. DO NOT use in an enclosed space where  
vapors are present from paint, paint thinner,  
moth-proofing substances, flammable dust or  
other explosive or toxic materials.  
use of an extension cord is not recommended.  
such as chairs or tables.  
10. DO NOT leave appliance when plugged in.  
6. DO NOT allow young children to operate  
the vacuum or use as a toy. Close attention is  
necessary when used by or near children.  
11. Keep cord away from heated surfaces.  
12. Turn off all controls before plugging or  
unplugging vacuum cleaner.  
7. DO NOT vacuum up any liquids.  
7. DO NOT use vacuum cleaner if it has been  
dropped, damaged, left outdoors, or submerged  
in water. Return to EURO-PRO Operating LLC  
for examination, repair, or adjustment.  
WARNING: To reduce the risk of  
electric shock or injury, do not use  
outdoors or on wet surfaces.  
8. DO NOT immerse vacuum cleaner in water or  
13. Always turn off this appliance before connecting  
or disconnecting motorized nozzle.  
other liquids.  
9. DO NOT use outdoors or on wet surfaces; use  
14. Store your appliance with the power cord  
secured around the two cord holders-as  
shown in the storage instructions.  
only on dry surfaces.  
8. DO NOT use without dust cup and/or filters  
in place.  
10. Use extra care when cleaning on stairs.  
SAVE THESE  
INSTRUCTIONS  
2
3
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Contents  
Getting Started  
6
Thank you for  
purchasing  
the Shark®  
Navigator™  
Lift-Away®  
Pro  
Mode 1: Upright Vac  
8
Mode 2: Portable Lift-Away®  
Above-Floor Cleaning  
Dust-AwayHard Floor Attachment Use & Care  
Storage  
10  
11  
12  
13  
14  
14  
14  
15  
15  
16  
16  
17  
18  
19  
Maintenance  
Emptying the Dust Cup  
Cleaning the Pre-Motor Filters  
Cleaning the Post-Motor HEPA Filter  
Cleaning the Power Brush  
Cleaning the Motorized Floor Brush  
Checking for Blockages  
Ordering Parts  
Troubleshooting Guide  
Warranty  
This manual covers model numbers:  
NV356Q 26  
TECHNICAL SPECIFICATIONS  
Voltage: 120V., 60Hz  
Watts:  
Amps:  
1200W  
10A  
4
5
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Getting Started  
Your new Shark Navigator Lift-Away® Pro vacuum cleaner can easily be configured into  
different cleaning modes to meet all your cleaning needs: upright vacuum and portable Lift-  
Away® - both with constant suction power.  
®
a
h
i
b
Fig. 1  
Fig. 3  
Fig. 2  
Fig. 4  
j
c
d
k
Fig. 5  
Fig. 6  
ACCESSORIES:  
DUST-AWAYHARD FLOOR ATTACHMENT  
Specialized hard floor attachment vacuums up large  
particles, then re-usable micro-fiber pad traps extra  
fine dirt and dust for a superior bare floor clean.  
(Fig. 1) Use only in Portable Lift-Away®  
mode.  
l
e
f
CREVICE TOOL  
g
Reach deep into narrow spaces and clean between  
cushions, under radiators and baseboards and in  
hard to reach crevices and corners. (Fig. 2)  
FIRST THING’S FIRST, YOU NEED TO KNOW  
WHAT’S IN THE BOX YOU JUST OPENED:  
DUSTING BRUSH  
Dust shelves, lamp shades, window blinds, books,  
furniture and other upholstered household items.  
(Fig. 3)  
a
b
c
d
e
f
Handle with Stretch Hose  
Accessory Holder  
Extension Wand  
Portable Lift-Away®  
Motorized Floor Brush*  
Crevice Tool  
Fig. 7  
Fig. 8  
ACCESSORY HOLDER  
Designed to hold the crevice tool and dusting brush.  
For quick access to tools when vacuuming and  
cleaning around the house. (Fig. 4)  
MODES:  
1 UPRIGHT VAC  
2 PORTABLE LIFT-AWAY®  
Take the Lift-Away® with you around the house to  
g
h
i
j
k
l
24” Crevice Tool  
Dusting Brush  
Pet Power Brush  
Dust-AwayHard Floor Attachment  
Dusting Pad (x4)  
PET POWER BRUSH  
Upright vacuuming - floors and carpets. (Fig. 7)  
This unique tool was engineered for fast and  
easy removal of pet hair and ground in dirt from  
carpeted stairs and upholstery. (Fig. 5)  
clean hard to reach places. (Fig. 8)  
BACKSAVER WAND  
Backsaver Wand  
Access low clearance areas under furniture without  
bending over. (Fig. 6)  
6
7
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Mode 1: Upright Vac  
Suction  
Release Collar  
To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or  
converting modes.  
WARNING: The On/Off switch is on the top of the Lift-Away® canister. Always ensure the power is OFF  
(“O” position) before plugging and unplugging.  
c
a
Release suction  
for easier push &  
pull on high pile  
carpets and  
area rugs.  
b
d
a
Upper Cord  
Storage Wrap  
e
b
c
Fig. 12  
Fig. 13  
TO USE:  
4
5
Gently press the floor nozzle down with your foot  
while you grasp the handle and tilt it back towards  
you. (Fig. 13)  
1
Rotate the cord release to quickly release the  
power cord.  
NOTE: The rotating brush on the motorized  
floor brush will not spin unless the nozzle is flat  
against the floor and the handle is tilted back.  
Fig. 9  
Fig. 10  
2
Secure the power cord in the cord hook.  
Fig. 11  
= Brush Roll ON  
Due to the huge suction power of this  
vacuum, it may become necessary at  
times to adjust the suction release (c) on  
the handle. (Fig. 11) If the vacuum seems  
difficult to push or pull or if it is lifting  
up area rugs, adjust the suction release  
by rotating the collar 90° counterclockwise  
to open the valve. Rotate the collar  
5
6
Push the handle (b) onto the top of the extension  
wand until you hear it click into place. (Fig. 11)  
TO ASSEMBLE:  
= Bare Floor  
= OFF  
1
2
Place the floor nozzle on a level surface.  
Insert the end of the stretch hose (c) into the  
connector on the back of the Lift-Away®  
canister. (Fig. 11)  
Align the tube of the floor nozzle with the tube on  
the Lift-Away® canister and lower until you hear  
the two pieces click into place. (Fig. 9)  
7
Store the dusting brush (d) and the crevice tool  
(e) on the mounts of the accessory holder.  
(Fig. 11)  
3
Press the On/Off switch (a) to the “I” position to  
vacuum bare floors (straight suction only) or to the  
“II” position to engage the motorized floor brush  
(for vacuuming carpets and rugs). (Fig. 12)  
When attaching the motorized floor brush, ensure  
that the latching mechanism is fully locked in place  
to ensure electrical connection has been made.  
clockwise to close the valve when you need  
high suction and for vacuuming floors.  
3
4
Attach the end of the extension wand to the tube  
on the back of the Lift-Away® canister until it  
clicks into place. (Fig. 10)  
6
7
Empty dust cup after vacuuming and periodically  
during use when it appears full. (See  
“Maintenance” section for instructions.)  
IMPORTANT: The motorized brush indicator light  
(b) will illuminate green when motorized floor  
brush is on, or red if there is a blockage or jam.  
(Fig. 12) This feature is designed to protect your  
Lifetime Belt that powers your motorized floor  
brush. See Checking for Blockages on page 15.  
Slide the accessory holder (a) positioned opposite  
the upper cord wrap, over the extension wand.  
Align the tab with the groove and push down.  
(Fig. 11)  
When you are finished vacuuming, turn the  
vacuum off.  
8
9
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Mode 2: Portable Lift-Away®  
Above-Floor Cleaning  
You can carry your vacuum cleaner  
in both modes by the carry handle  
located on top of the dust cup.  
a
a
Release suction when  
dusting delicate  
objects, furniture or  
draperies.  
a
b
Fig. 17  
Suction  
Release Collar  
Fig. 14  
CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR  
PORTABLE LIFT-AWAY® MODE  
4
Press the On/Off switch to the “I” position to turn  
the vacuum on for above-floor cleaning.  
Fig. 16  
Fig. 15  
1
Press the handle release button and pull the  
handle up or press the extension wand release  
button and pull the extension wand up.  
IMPORTANT: Ensure vacuum is in upright  
position. Do not use position “II” when cleaning  
above the floor in the upright vac mode as this  
will engage the motorized floor brush. The  
rotating brush may damage your floor if run for a  
prolonged period of time in one area.  
PORTABLE LIFT-AWAY®  
2
3
Attach desired accessory onto the end of either  
the extension wand or the handle. (Fig. 17)  
3
4
Attach desired accessory onto the end of either  
the extension wand or the handle.  
1
Separate the portable Lift-Away® canister from  
the floor nozzle by pressing the red release  
button (a) on the side of the canister. Gently  
hold the nozzle to the floor with your foot and  
pull the canister up.(Fig. 14)  
Your vacuum has tremendous suction  
power. Adjust the amount of suction with  
the suction release on the handle. Open  
the valve (a) by rotating the collar 90˚  
counterclockwise for low suction when  
doing light jobs such as drapes or fine  
surfaces. Close the valve (a) by rotating the  
collar clockwise 90˚ for high suction and  
when using the hand held power brush.  
(Fig. 17-a)  
Press the On/Off switch to the “I” position to  
turn the vacuum on for above-floor cleaning and  
hold the handle in one hand while you carry the  
portable Lift-Away® around the house with the  
other hand. (Fig. 16 )  
2
Press the handle release button (a) and pull the  
handle up or press the extension wand release  
button (b) and pull the extension wand up.  
(Fig. 15)  
10  
11  
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Dust-AwayHard Floor Attachment - Use and Care  
Storage  
Quick  
IMPORTANT: Use only in  
Cord Release  
Portable Lift-Away® mode.  
Fig. 18  
The DustAway™  
nozzle has a locking  
feature which allows  
you to lock the nozzle  
when you do not want  
it to swivel.  
Lower Cord  
Storage Clip  
Fig. 21  
Aligning  
Rib  
a
STORE YOUR VACUUM SAFELY  
1
2
Convert your vacuum back to upright vac mode.  
Rotate the upper quick cord release to its upright  
position and coil the power cord loosely around  
the two clips. Clip the plug onto the cord to  
secure. (Fig. 21)  
CARE FOR PADS  
c
1
2
3
Wash the pads separately with warm water  
either in the washing machine or by hand  
using liquid detergent.  
Unlock  
b
3
4
Store the dusting brush and the crevice tool on the  
mounts on the accessory holder.  
Do not use bleach or fabric softeners as they may  
damage or leave a coating that will reduce the  
cleaning performance of the pads.  
Lock  
Store your vacuum cleaner safely in a cool dry  
area where it will not be a hazard, will not get  
damaged and  
Tumble dry low or line dry to extend the life of the  
micro-fiber fabric.  
Fig. 20  
Fig. 19  
will not cause damage to anyone or anything.  
USING THE DUST-AWAY™ WITH THE  
ATTACH PAD  
REPLACE PADS  
NOTE: Empty dust cup after cleaning and prior  
to storing. (See “Maintenance” section for  
instructions.)  
BACKSAVER WAND  
Slip two of the tabs between the suction nozzle  
and the Dust-Awaybase and attach them to  
the front fasteners on the base. Then pull the  
other two tabs tightly around to the back fasteners  
on the base. For best results, ensure that the pad  
is flat against the bottom surface and secured  
tightly. (Fig. 18)  
1
For best floor cleaning results, we recommend  
replacing your micro-fiber pads every 3-4 months  
following normal use.  
1
Press the release button and pull the handle up.  
(Refer to page 10,Fig. 15-a)  
To reduce the risk of electric shock, unplug the  
unit before performing any cleaning, maintenance,  
or troubleshooting checks.  
2
Align the rib at the top of the Backsaver wand  
with the groove inside the vacuum handle and  
attach it until it clicks in place. (Fig. 20 a)  
2
You can find and purchase replacement  
micro-fiber dusting pads and accessories  
Reassemble all parts securely before operating  
vacuum.  
3
4
Attach Dust-Away™ hard floor attachment onto  
the end of the Backsaver wand. (Fig. 20)  
USING THE DUST-AWAY™ WITH THE  
TO REPLACE THE MOTORIZED FLOOR BRUSH  
FOR UPRIGHT CLEANING  
EXTENSION WAND  
To use the Dust-Away™ hard floor attachment  
with the backsaver wand, you should first lock the  
swivel mechanism by pressing down on the collar  
near the base of the wand. (Fig. 20 b)  
DO NOT operate the vacuum without the pre-  
motor filters and dust cup in place.  
1
Press the extension wand release button and pull  
the extension wand up. (Refer to page 10,  
Fig. 15-b)  
1
Press the red release at the bottom of the  
extension wand and remove the hard floor  
attachment.  
DO NOT operate the vacuum with WET filters.  
5
6
Press the Button on the Backsaver wand to  
activate the Backsaver. (Fig. 20 c)  
IMPORTANT: Make sure all filters are completely  
dry before inserting back into vacuum.  
2
3
Attach Dust-Away™ hard floor attachment onto  
the end of the extension wand. (Fig. 19)  
2
Replace the canister back onto the motorized floor  
brush and re-insert the handle with extension  
wand back into the top of the vacuum body until  
you hear these click into place.  
Press the On/Off switch to the “I” position to turn  
the suction motor on and begin cleaning all  
hard surfaces.  
WARNING: Never insert sharp objects into any  
opening to clear an obstruction.  
Press the On/Off switch to the “I” position to  
turn the suction motor on and begin cleaning  
all hard surfaces.  
When attaching the motorized floor brush, ensure  
that the locking mechanism is fully locked in place  
to ensure electrical connection has been made.  
IMPORTANT: Damages caused while clearing  
or attempting to clear blockages are not covered  
under your product’s limited warranty.  
IMPORTANT: Do not use to clean damp floors or wet/sticky messes.  
12  
13  
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Maintenance  
COMPONENT  
MAINTENANCE SCHEDULE  
Dust Cup  
Empty each time you vacuum.  
1
2
3
4
Pre-Motor Foam Filter  
Pre-Motor Felt Filter  
Post-Motor HEPA Filter  
Rinse and air dry every 3 months under normal use.  
Rinse and air dry every 3 months under normal use.  
Clean once every 2 years or as needed.  
Fig. 26  
a
IMPORTANT: Loss of Suction may  
occurif foam filters are not cleaned  
every 3 months. Rinse and allow to  
air dry completely.  
Foam filters may appear dirty after  
use - this is normal.  
Fig. 29  
Fig. 22  
Fig. 23  
Pre-Motor  
Foam Filter  
Felt Filter  
Fig. 27  
Fig. 28  
Screen  
Filter  
CLEANING THE POST-MOTOR HEPA FILTER  
1
Remove the filter cover from the front of the  
vacuum by pulling up on the tab and pulling the  
cover away from the vacuum. (Fig. 26)  
Post Motor  
HEPA Filter  
Fig. 30  
Fig. 24  
Fig. 25  
2
3
Take out the HEPA filter by pulling it straight out.  
Turn the filter over so that the dirty side is on  
the bottom and vigorously tap it clean against a  
garbage can to remove any dust. (Fig. 27)  
CLEANING THE PRE-MOTOR FILTERS  
EMPTYING THE DUST CUP  
1
2
Remove the dust cup.  
The dust cup needs to be emptied each time you  
vacuum and periodically during cleaning, when the  
dust cup appears full.  
4
Wash the filter under the tap using lukewarm  
water with the dirty side face down until the water  
runs clear. (Fig. 28)  
Pull the 2 filters out from the top of the motor  
base. (Fig. 25)  
1
Undo the latches on the sides of the dust cup by  
lifting them up and outwards to remove the dust  
cup from the motor base. (Fig. 22)  
3
Rinse the filters thoroughly in lukewarm water until  
the water runs clear.  
DO NOT put the filter in the washing machine or  
dishwasher.  
CLEANING THE POWER BRUSH  
DO NOT put the filter in the washing machine or  
dishwasher.  
2
Hold the dust cup over a trash receptacle and  
press the bottom door release button. (Fig. 23)  
Tap gently to empty contents. Press the door shut  
again until it clicks.  
1
Slide the locking latch (a) forward and gently tilt  
brush housing upward to open. (Fig. 29)  
NOTE: The material in the filter will discolor over  
time. This is NORMAL and will not affect the  
performance of the filter.  
NOTE: The material in the filter will discolor over  
time. This is NORMAL and will not affect the  
performance of the filter.  
IMPORTANT: DO NOT force; it will not open all  
the way.  
5
6
7
Allow the filter to air dry for 24 hours. Do not use  
a hair dryer or other heating methods to dry.  
3
4
If needed, turn the dust cup upside down over the  
trash receptacle and press the top door release  
button. (Fig. 24) Tap gently to remove contents.  
2
3
Carefully remove any blockage or debris.  
4
Squeeze out excess water and let air-dry for at  
least 24 hours before replacing. Do not use a hair  
dryer or other heating methods to dry.  
Once the HEPA filter is dry, replace it back into the  
vacuum.  
Turn the power brush over to inspect the rotating  
brush and cut away any build-up of hair or string  
wrapped around the rotating bristle brush with  
scissors. (Fig. 30)  
Use a dry cloth or paper towel to remove debris  
stuck to the screen filter inside the dust cup. Press  
the door shut again until it clicks.  
Replace the cover by inserting the two tabs into  
the holes at the top and then swinging the cover  
down until it clicks into place.  
5
6
Place the felt filter in first, then the foam filter.  
Replace the dust cup.  
4
Push the housing back down and slide the locking  
latch backward to lock.  
Replace the dust cup on top of the motor base.  
Hook the two latches onto the tabs on the sides of  
the dust cup and push down to lock.  
14  
15  
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Maintenance - cont’d  
Rotating  
Brush  
Fig. 34  
Fig. 31  
Fig. 33  
Fig. 32  
CHECKING FOR BLOCKAGES  
CLEANING THE MOTORIZED FLOOR BRUSH  
Blockages may cause your vacuum to overheat and  
shut down. To prevent this from happening, check  
potential blockage areas after heavy use or if you  
detect a loss of suction or poor cleaning performance.  
When your motorized floor brush needs cleaning or  
locks onto an object, it automatically shuts down to  
prevent damage to your lifetime belt. The indicator  
light will illuminate red warning you to turn off the  
vacuum and clear blockage immediately. The light will  
reset itself once blockage has been cleared and power  
has been cycled on/off or vacuum has been locked in  
the upright position.  
1
Dust Cup  
4
Hose and Connections to Vacuum  
5
Motorized Floor Brush  
(Side suction models)  
Dust cup may be full. Empty dust cup.  
Pre-Motor & Post-Motor Filters  
Detach the stretch hose from the back of the  
portable Lift-Away® canister by squeezing  
the tabs together and pulling up. (Fig. 32)  
Straighten out the hose and look inside for  
blockages.  
2
Detach the hose on the motorized floor brush  
at the top by squeezing the tabs together and  
pulling out, and at the bottom by pulling out  
the connector. Inspect inside the 3 holes.  
(Fig. 34)  
1
Detach the motorized floor brush from the portable  
• Pre-motor filters require washing every 3  
months for optimum performance.  
The post-motor HEPA filter needs to be washed  
every 2 years.  
Lift-Away® canister.  
2
Inspect the opening underneath and the rotating  
brush. If a build-up of debris is present, remove it.  
Carefully cut anything wound around the rotating  
brush with scissors. Avoid damaging or cutting the  
bristles. (Fig. 31 )  
Remove the dust cup and extension wand and  
separate the portable Lift-Away® canister  
from the motorized floor brush. Look in all 4  
openings for any blockages. (Fig. 33)  
• Ensure that all the filters are clean.  
Accessories  
3
• Check intake openings:  
Make sure you are working in a well  
lit area and use a flashlight to help  
search for blockages.  
-
-
-
Extension Wand  
Dusting Brush  
Crevice Tool  
- Turbo Brush  
16  
17  
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Troubleshooting Guide  
EURO-PRO FIVE-YEAR (5) LIMITED WARRANTY  
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship  
for a period of five (5) years from the date of purchase when utilized for normal household use, subject  
to the following conditions, exclusions and exceptions.  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Check filters to see if they need cleaning. Follow instructions for rinsing  
and drying the filters before re-inserting back into the vacuum. (See  
“Maintenance” sections for instructions.)  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of  
the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply  
to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does  
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or  
mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting  
from damages from shipping or repairs, service or alteration to the product or any of its parts, which  
have been performed by a repair person not authorized by EURO-PRO Operating LLC.  
Vacuum is not  
picking up dirt.  
Dust cup may be full; empty dust cup.  
Check hose and hose connections for blockages; clear blockages if required.  
If dust cup is empty, and attachment inlets are clear, check for other  
blockages. (See “Checking for Blockages” for instructions.)  
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with  
delicately sewn edges. Open the suction release on the handle to decrease  
suction power.  
Vacuum lifts scatter rugs  
(lightweight, movable  
rugs).  
If your appliance fails to operate properly while in use under normal household conditions within the  
warranty period, you may return the complete appliance and accessories with proof of purchase and  
date, freight prepaid.  
Move the On/Off switch to “I - Suction Only” position to disengage the  
brush roll  
Check filters to see if they need cleaning. Follow instructions for rinsing and  
drying the filters before re-inserting back into the vacuum.  
If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating  
LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase date and a check  
made payable to EURO-PRO Operating LLC in the amount of $19.95 to cover the cost of return  
shipping and handling must be included.*  
Dust cup may be full; empty dust cup.  
Airflow is restricted. No  
suction or light suction.  
Check hose, hose connections, nozzles and accessories for blockages; clear  
blockages if required.  
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally  
require replacement are specifically excluded from warranty.  
Close the suction release on the handle to increase suction power.  
If dust cup is empty, and attachment inlets are clear, check for other  
blockages.  
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal,  
implied and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is  
limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In  
no event is EURO-PRO Operating LLC liable for incidental or consequential damages to anyone  
of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or  
consequential damages, so the above may not apply to you.  
Immediately turn off and unplug vacuum, disconnect the nozzle and remove  
blockage before reconnecting and turning vacuum back on.  
Pull the handle toward you and release the floor nozzle to disengage the  
auto-off feature.  
Brush roll does not spin  
Move the On/Off switch to the “II - Brush Roll On” position.  
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state.  
This vacuum cleaner is equipped with a motor protective thermostat. If for  
some reason your vacuum overheats, the thermostat will automatically turn  
the unit off. Should this occur, perform the following steps to restart the  
motor thermostat:  
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include  
proof of purchase date and to attach a tag to item before packing including your  
name, complete address and phone number with a note giving purchase information,  
model number and what you believe is the problem with the item. We recommend you  
insure the package (as damage in shipping is not covered by your warranty). Mark the  
outside of your package ATTENTION CUSTOMER SERVICE”. We are constantly striving  
to improve our products, therefore the specifications contained herein are subject to  
change without notice.  
1. Move the On/Off switch to the “O” (Off) position.  
2. Unplug the vacuum.  
Vacuum turns off  
on its own.  
3. Empty the dust cup and clean filters.  
4. Check for blockages in hose, accessories and inlet openings.  
5. Allow the unit to cool for a minimum of 45 minutes.  
6. Plug in the vacuum.  
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.  
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