Shark Vacuum Cleaner NV355 User Manual

WWW.SHARKCLE
NV355 Serie
Owner’s gui
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English  
HOSE ATTACHMENTS:  
DUST CUP/FILTERS/ACCESSORIES:  
1. DO NOT use if air flow is restricted; if the air  
paths, the hose, or the accessories become  
blocked, turn the vacuum cleaner off. Remove  
all obstructions before you turn on the  
unit again.  
Before turning on the vacuum:  
1. Make sure that all filters are thoroughly dry  
after routine cleaning.  
2. Make sure that dust cup and all filters are in  
place after routine maintenance.  
2. Keep the end of the hose and accessory  
openings away from face and body.  
3. Make sure accessories are free of blockages.  
4. Only use filters and accessories provided by  
3. Keep cleaning tools and hose suction openings  
away from hair, face, fingers, uncovered feet,  
or loose clothing.  
EURO-PRO Operating LLC. [Failure to do so will  
void the warranty.]  
4. Only use manufacturer’s recommended  
attachments.  
GENERAL CLEANING:  
1. DO NOT pick up large-sized objects.  
GENERAL USE:  
2. DO NOT pick up hard or sharp objects such as  
glass, nails, screws or coins that could damage  
the vacuum cleaner.  
1. Use only as described in this manual.  
2. DO NOT put any objects into openings. DO  
NOT use with any opening blocked; keep free  
of dust, lint, hair, and anything that may reduce  
air flow.  
3. DO NOT pick up smoking or burning objects  
such as hot coals, cigarette butts, or matches.  
4. DO NOT pick up flammable or combustible  
materials such as lighter fluid, gasoline, or  
kerosene or use vacuum in areas where they  
may be present.  
3. Keep your work area well lit.  
4. Keep the vacuum moving over the carpet  
surface at all times to avoid damaging the  
carpet fibers.  
5. DO NOT pick up toxic solutions such as  
chlorine bleach, ammonia, or drain cleaner.  
5. DO NOT place vacuum on unstable surfaces  
6. DO NOT use in an enclosed space where  
vapors are present from paint, paint thinner,  
moth-proofing substances, flammable dust or  
other explosive or toxic materials.  
such as chairs or tables.  
6. DO NOT allow young children to operate  
the vacuum or use as a toy. Close attention is  
necessary when used by or near children.  
7. DO NOT vacuum up any liquids.  
7. DO NOT use vacuum cleaner if it has been  
dropped, damaged, left outdoors, or submerged  
in water. Return to EURO-PRO Operating LLC  
for examination, repair, or adjustment.  
8. DO NOT immerse vacuum cleaner in water or  
other liquids.  
9. DO NOT use outdoors or on wet surfaces; use  
only on dry surfaces.  
8. DO NOT use without dust cup and/or filters  
in place.  
10. Use extra care when cleaning on stairs.  
SAVE THESE  
INSTRUCTIONS  
3
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This manual covers model numbers:  
NV355  
NV356E  
NV356K  
NV357  
TECHNICAL SPECIFICATIONS  
Voltage: 120V., 60Hz  
Watts:  
Amps:  
1200W  
10A  
4
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English  
Contents  
Thank you for  
purchasing  
the Shark®  
Navigator™  
Lift-Away®  
Pro  
Getting Started  
6
Mode 1: Upright Vac  
8
Mode 2: Portable Lift-Away®  
Above-Floor Cleaning  
10  
11  
12  
13  
14  
14  
14  
15  
15  
16  
16  
17  
18  
19  
Dust-AwayHard Floor Attachment Use & Care  
Storage and Maintenance  
Maintenance  
Emptying the Dust Cup  
Cleaning the Pre-Motor Filters  
Cleaning the Post-Motor HEPA Filter  
Cleaning the Power Brush  
Cleaning the Motorized Floor Brush  
Checking for Blockages  
Ordering Parts  
Troubleshooting Guide  
Warranty  
5
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Getting Started  
g
h
i
a
b
Fig. 1  
Fig. 3  
Fig. 2  
c
Fig. 4  
d
j
Fig. 5  
Fig. 6  
ACCESSORIES:  
DUST-AWAYHARD FLOOR ATTACHMENT  
Specialized hard floor attachment vacuums up large  
particles, then re-usable micro-fiber pad traps extra  
fine dirt and dust for a superior bare floor clean.  
(Fig. 1) Use only in Portable Lift-Away®  
mode.  
k
e
f
l
CREVICE TOOL  
Reach deep into narrow spaces and clean between  
cushions, under radiators and baseboards and in  
hard to reach crevices and corners. (Fig. 2)  
FIRST THING’S FIRST, YOU NEED TO KNOW  
WHAT’S IN THE BOX YOU JUST OPENED:  
DUSTING BRUSH  
a
b
c
d
e
f
Handle with Stretch Hose  
Accessory Holder  
Dust shelves, lamp shades, window blinds, books,  
furniture and other upholstered household items.  
(Fig. 3)  
Extension Wand  
Portable Lift-Away®  
Motorized Floor Brush  
Crevice Tool  
ACCESSORY HOLDER  
Designed to hold the crevice tool and dusting brush.  
For quick access to tools when vacuuming and  
cleaning around the house. (Fig. 4)  
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h
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24” Crevice Tool (NV356E & NV356K only)  
Dusting Brush  
PET/UPHOLSTERY TOOL  
Removes pet hair and dust from curtains and  
delicate fabrics. (Fig. 5) (NV356K only)  
Pet Power Brush  
Dust-AwayHard Floor Attachment  
PET POWER BRUSH  
j
This unique tool was engineered for fast and  
easy removal of pet hair and ground in dirt from  
carpeted stairs and upholstery. (Fig. 6)  
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l
Dusting Pad  
Pet/Upholstery Tool (NV356K only)  
6
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English  
®
Your new Shark Navigator Lift-Away® Pro vacuum cleaner can easily be configured into  
different cleaning modes to meet all your cleaning needs: upright vacuum and portable Lift-  
Away® - both with constant suction power.  
Fig. 6  
Fig. 7  
MODES:  
1 UPRIGHT VAC  
2 PORTABLE LIFT-AWAY®  
Take the Lift-Away® with you around the house to  
clean hard to reach places. (Fig. 7)  
Upright vacuuming - floors and carpets. (Fig. 6)  
7
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Mode 1: Upright Vac  
To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or  
converting modes.  
WARNING: The On/Off switch is on the top of the Lift-Away® canister. Always ensure the power is OFF  
(“O” position) before plugging and unplugging.  
b
d
a
Upper Cord  
Storage Wrap  
e
c
Fig. 8  
Fig. 9  
Fig. 10  
5
6
Push the handle (b) onto the top of the extension  
wand until you hear it click into place. (Fig. 10)  
TO ASSEMBLE:  
1
2
Place the floor nozzle on a level surface.  
Insert the end of the stretch hose (c) into the  
connector on the back of the Lift-Away®  
canister. (Fig. 10)  
Align the tube of the floor nozzle with the tube on  
the Lift-Away® canister and lower until you hear  
the two pieces click into place. (Fig. 8)  
7
Store the dusting brush (d) and the crevice tool  
(e) on the mounts of the accessory holder.  
(Fig. 10)  
When attaching the motorized floor brush, ensure  
that the latching mechanism is fully locked in place  
to ensure electrical connection has been made.  
3
4
Attach the end of the extension wand to the tube  
on the back of the Lift-Away® canister until it  
clicks into place. (Fig. 9)  
Slide the accessory holder (a) positioned opposite  
the upper cord wrap, over the extension wand.  
Align the tab with the groove and push down.  
(Fig. 10)  
8
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Suction  
Release Collar  
c
a
Release suction  
for easier push &  
pull on high pile  
carpets and  
area rugs.  
b
Fig. 11  
Fig. 12  
TO USE:  
4
5
Gently press the floor nozzle down with your foot  
while you grasp the handle and tilt it back towards  
you. (Fig. 12)  
1
Rotate the cord release to quickly release the  
power cord.  
NOTE: The rotating brush on the motorized  
floor brush will not spin unless the nozzle is flat  
against the floor and the handle is tilted back.  
2
Secure the power cord in the cord hook.  
= Brush Roll ON  
Due to the huge suction power of this  
vacuum, it may become necessary at  
times to adjust the suction release (c) on  
the handle. (Fig. 11) If the vacuum seems  
difficult to push or pull or if it is lifting  
up area rugs, adjust the suction release  
by rotating the collar 90° counterclockwise  
to open the valve. Rotate the collar  
= Bare Floor  
= OFF  
3
Press the On/Off switch (a) to the “I” position to  
vacuum bare floors (straight suction only) or to the  
“II” position to engage the motorized floor brush  
(for vacuuming carpets and rugs). (Fig. 11)  
clockwise to close the valve when you need  
high suction and for vacuuming floors.  
6
7
Empty dust cup after vacuuming and periodically  
during use when it appears full. (See  
“Maintenance” section for instructions.)  
IMPORTANT: The motorized brush indicator light  
(b) will illuminate green when motorized floor  
brush is on, or red if there is a blockage or jam.  
(Fig. 11) This feature is designed to protect your  
Lifetime Belt that powers your motorized floor  
brush. See Checking for Blockages on page 15.  
When you are finished vacuuming, turn the  
vacuum off.  
9
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Mode 2: Portable Lift-Away®  
You can carry your vacuum cleaner  
in both modes by the carry handle  
located on top of the dust cup.  
a
a
b
Fig. 13  
Fig. 15  
Fig. 14  
PORTABLE LIFT-AWAY®  
3
4
Attach desired accessory onto the end of either  
the extension wand or the handle.  
1
Separate the portable Lift-Away® canister from  
the floor nozzle by pressing the red release  
button (a) on the side of the canister. Gently  
hold the nozzle to the floor with your foot and  
pull the canister up.(Fig. 13)  
Press the On/Off switch to the “I” position to  
turn the vacuum on for above-floor cleaning and  
hold the handle in one hand while you carry the  
portable Lift-Away® around the house with the  
other hand. (Fig. 15)  
2
Press the handle release button (a) and pull the  
handle up or press the extension wand release  
button (b) and pull the extension wand up.  
(Fig. 14)  
10  
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English  
Above-Floor Cleaning  
Release suction when  
dusting delicate  
objects, furniture or  
draperies.  
a
Fig. 16  
Suction  
Release Collar  
CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR  
PORTABLE LIFT-AWAY® MODE  
4
Press the On/Off switch to the “I” position to turn  
the vacuum on for above-floor cleaning.  
1
Press the handle release button and pull the  
handle up or press the extension wand release  
button and pull the extension wand up.  
IMPORTANT: Ensure vacuum is in upright  
position. Do not use position “II” when cleaning  
above the floor in the upright vac mode as this  
will engage the motorized floor brush. The  
rotating brush may damage your floor if run for a  
prolonged period of time in one area.  
2
3
Attach desired accessory onto the end of either  
the extension wand or the handle. (Fig. 16)  
Your vacuum has tremendous suction  
power. Adjust the amount of suction with  
the suction release on the handle. Open  
the valve (a) by rotating the collar 90˚  
counterclockwise for low suction when  
doing light jobs such as drapes or fine  
surfaces. Close the valve (a) by rotating the  
collar clockwise 90˚ for high suction and  
when using the hand held power brush.  
(Fig. 16-a)  
11  
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Dust-AwayHard Floor Attachment - Use and Care  
IMPORTANT: Use only in  
Portable Lift-Away® mode.  
Fig. 18  
Fig. 17  
2
3
Do not use bleach or fabric softeners as they may  
damage or leave a coating that will reduce the  
cleaning performance of the pads.  
ATTACH PAD  
Slip two of the tabs between the suction nozzle  
and the Dust-Awaybase and attach them to  
the front fasteners on the base. Then pull the  
other two tabs tightly around to the back fasteners  
on the base. For best results, ensure that the pad  
is flat against the bottom surface and secured  
tightly. (Fig. 17)  
Tumble dry low or line dry to extend the life of the  
micro-fiber fabric.  
REPLACE PADS  
1
For best floor cleaning results, we recommend  
replacing your micro-fiber pads every 3-4 months  
following normal use.  
CLEAN THE FLOOR  
1
Press the extension wand release button and pull  
the extension wand up. (Refer to page 10,  
Fig. 14-b)  
2
You can find and purchase replacement  
micro-fiber dusting pads and accessories  
2
3
Attach Dust-Away™ hard floor attachment onto  
the end of the extension wand. (Fig. 18)  
TO REPLACE THE MOTORIZED FLOOR BRUSH  
FOR UPRIGHT CLEANING  
Press the On/Off switch to the “I” position to  
turn the suction motor on and begin cleaning  
all hard surfaces.  
1
Press the red release at the bottom of  
the extension wand and remove the  
hard floor attachment.  
IMPORTANT: Do not use to clean damp floors or  
wet/sticky messes.  
2
Replace the canister back onto the motorized floor  
brush and re-insert the handle with extension  
wand back into the top of the vacuum body until  
you hear these click into place.  
CARE FOR PADS  
1
Wash the pads separately with warm water  
either in the washing machine or by hand  
using liquid detergent.  
When attaching the motorized floor brush, ensure  
that the locking mechanism is fully locked in place  
to ensure electrical connection has been made.  
12  
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Storage and Maintenance  
Quick  
Cord Release  
Lower Cord  
Storage Clip  
Fig. 19  
STORE YOUR VACUUM SAFELY  
To reduce the risk of electric shock, unplug the unit  
before performing any cleaning, maintenance, or  
troubleshooting checks.  
1
2
Convert your vacuum back to upright vac mode.  
Rotate the upper quick cord release to its upright  
position and coil the power cord loosely around  
the two clips. Clip the plug onto the cord to  
secure. (Fig. 19)  
Reassemble all parts securely before operating  
vacuum.  
DO NOT operate the vacuum without the pre-  
motor filters and dust cup in place.  
3
4
Store the dusting brush and the crevice tool on the  
mounts on the accessory holder.  
DO NOT operate the vacuum with WET filters.  
Store your vacuum cleaner safely in a cool dry  
area where it will not be a hazard, will not get  
damaged and  
IMPORTANT: Make sure all filters are completely  
dry before inserting back into vacuum.  
will not cause damage to anyone or anything.  
WARNING: Never insert sharp objects into any  
opening to clear an obstruction.  
NOTE: Empty dust cup after cleaning and prior  
to storing. (See “Maintenance” section for  
instructions.)  
IMPORTANT: Damages caused while clearing  
or attempting to clear blockages are not covered  
under your product’s limited warranty.  
13  
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Maintenance  
COMPONENT  
MAINTENANCE SCHEDULE  
Dust Cup  
Empty each time you vacuum.  
1
2
3
4
Pre-Motor Foam Filter  
Pre-Motor Felt Filter  
Post-Motor HEPA Filter  
Rinse and air dry every 3 months under normal use.  
Rinse and air dry every 3 months under normal use.  
Clean once every 2 years or as needed.  
IMPORTANT: Loss of Suction may  
occurif foam filters are not cleaned  
every 3 months. Rinse and allow to  
air dry completely.  
Foam filters may appear dirty after  
use - this is normal.  
Fig. 20  
Fig. 21  
Pre-Motor  
Foam Filter  
Felt Filter  
Screen  
Filter  
Post Motor  
HEPA Filter  
Fig. 22  
Fig. 23  
CLEANING THE PRE-MOTOR FILTERS  
EMPTYING THE DUST CUP  
1
2
Remove the dust cup.  
The dust cup needs to be emptied each time you  
vacuum and periodically during cleaning, when the  
dust cup appears full.  
Pull the 2 filters out from the top of the motor  
base. (Fig. 23)  
1
Undo the latches on the sides of the dust cup by  
lifting them up and outwards to remove the dust  
cup from the motor base. (Fig. 20)  
3
Rinse the filters thoroughly in lukewarm water until  
the water runs clear.  
DO NOT put the filter in the washing machine or  
dishwasher.  
2
Hold the dust cup over a trash receptacle and  
press the bottom door release button. (Fig. 21)  
Tap gently to empty contents. Press the door shut  
again until it clicks.  
NOTE: The material in the filter will discolor over  
time. This is NORMAL and will not affect the  
performance of the filter.  
3
4
If needed, turn the dust cup upside down over the  
trash receptacle and press the top door release  
button. (Fig. 22) Tap gently to remove contents.  
4
Squeeze out excess water and let air-dry for at  
least 24 hours before replacing. Do not use a hair  
dryer or other heating methods to dry.  
Use a dry cloth or paper towel to remove debris  
stuck to the screen filter inside the dust cup. Press  
the door shut again until it clicks.  
5
6
Place the felt filter in first, then the foam filter.  
Replace the dust cup.  
Replace the dust cup on top of the motor base.  
Hook the two latches onto the tabs on the sides of  
the dust cup and push down to lock.  
14  
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Maintenance - cont’d  
a
Fig. 24  
Fig. 27  
Fig. 28  
CLEANING THE POWER BRUSH  
(model NV355 only)  
1
2
Slide the locking latch (a) forward and tilt the  
bottom cover upward to remove. (Fig. 27)  
Carefully remove any blockage or debris and  
cut away any build-up of hair or string wrapped  
around the rotating bristle brush with scissors.  
Fig. 25  
Fig. 26  
3
To reassemble, insert the tabs on the front edge  
of the bottom cover into the matching holes in the  
top half and tilt it back down until it clicks into  
place. (Fig. 28)  
CLEANING THE POST-MOTOR HEPA FILTER  
1
Remove the filter cover from the front of the  
vacuum by pulling up on the tab and pulling the  
cover away from the vacuum. (Fig. 24)  
2
3
STake out the HEPA filter by pulling it straight out.  
a
Turn the filter over so that the dirty side is on  
the bottom and vigorously tap it clean against a  
garbage can to remove any dust. (Fig. 25)  
4
Wash the filter under the tap using lukewarm  
water with the dirty side face down until the water  
runs clear. (Fig. 26)  
Fig. 30  
Fig. 29  
DO NOT put the filter in the washing machine or  
dishwasher.  
CLEANING THE POWER BRUSH (model NV356E,  
NV356K, NV357 only)  
NOTE: The material in the filter will discolor over  
time. This is NORMAL and will not affect the  
performance of the filter.  
1
Slide the locking latch (a) forward and gently tilt  
brush housing upward to open. (Fig. 29)  
IMPORTANT: DO NOT force; it will not open all  
the way.  
5
6
7
Allow the filter to air dry for 24 hours. Do not use  
a hair dryer or other heating methods to dry.  
2
3
Carefully remove any blockage or debris.  
Once the HEPA filter is dry, replace it back into the  
vacuum.  
Turn the power brush over to inspect the rotating  
brush and cut away any build-up of hair or string  
wrapped around the rotating bristle brush with  
scissors. (Fig. 30)  
Replace the cover by inserting the two tabs into  
the holes at the top and then swinging the cover  
down until it clicks into place.  
4
Push the housing back down and slide the locking  
latch backward to lock.  
15  
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English  
Maintenance - cont’d  
Make sure you are working in a well  
lit area and use a flashlight to help  
search for blockages.  
Rotating  
Brush  
Fig. 32  
Fig. 31  
CHECKING FOR BLOCKAGES  
CLEANING THE MOTORIZED FLOOR BRUSH  
Blockages may cause your vacuum to overheat and  
shut down. To prevent this from happening, check  
potential blockage areas after heavy use or if you  
When your motorized floor brush needs cleaning or  
locks onto an object, it automatically shuts down to  
prevent damage to your lifetime belt. The indicator  
light will illuminate red warning you to turn off the  
vacuum and clear blockage immediately. The light will  
reset itself once blockage has been cleared and power  
has been cycled on/off or vacuum has been locked in  
the upright position.  
detect a loss of suction or poor cleaning performance.  
1
2
Dust Cup  
Dust cup may be full. Empty dust cup.  
Pre-Motor & Post-Motor Filters  
1
Detach the motorized floor brush from the portable  
• Pre-motor filters require washing every  
3 months for optimum performance.  
The post-motor HEPA filter needs to  
be washed every 2 years..  
Lift-Away® canister.  
2
Inspect the opening underneath and the rotating  
brush. If a build-up of debris is present, remove it.  
Carefully cut anything wound around the rotating  
brush with scissors. Avoid damaging or cutting the  
bristles. (Fig. 31)  
• Ensure that all the filters are clean.  
Accessories  
3
• Check intake openings:  
-
-
-
Extension Wand  
Dusting Brush  
Crevice Tool  
- Turbo Brush  
16  
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Maintenance - cont’d  
Ordering Parts  
1
2
3
4
7
Fig. 33  
5
6
8
9
Fig. 34  
PART  
PART NO.  
XFF350  
XHF350  
112FFJ  
1
2
3
Pre-Motor Filter Set  
4
Hose and Connections to Vacuum  
HEPA Filter  
Detach the stretch hose from the back of the  
portable Lift-Away® canister by squeezing  
the tabs together and pulling up. (Fig. 32)  
Straighten out the hose and look inside for  
blockages.  
Dusting Brush  
& Crevice Tool  
4
5
6
7
8
9
Turbo Brush (NV356E, NV356K, NV357) 119FFJC  
Turbo Brush (NV355)  
137FFJ  
1124-FC  
128FF  
Remove the dust cup and extension wand and  
separate the portable Lift-Away® canister  
from the motorized floor brush. Look in all 4  
openings for any blockages. (Fig. 33)  
24” Crevice Tool (NV356E, NV356K)  
Pet/Upholstery Tool (NV356K)  
Dust-AwayHard Floor Attachment  
Dust-AwayMicro-fiber Pad (1)  
Dust-AwayMicro-fiber Pads (2)  
Dust-AwayMicro-fiber Pads (3)  
142FFJ  
5
Motorized Floor Brush  
P200W  
XPD356  
XTW356  
Detach the hose on the motorized floor brush  
at the top by squeezing the tabs together and  
pulling out, and at the bottom by pulling out  
the connector. Inspect inside the 3 holes.  
(Fig. 34)  
To order additional parts or accessories go to  
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English  
Troubleshooting Guide  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Check filters to see if they need cleaning. Follow instructions for rinsing  
and drying the filters before re-inserting back into the vacuum. (See  
“Maintenance” sections for instructions.)  
Vacuum is not  
picking up dirt.  
Dust cup may be full; empty dust cup.  
Check hose and hose connections for blockages; clear blockages if required.  
If dust cup is empty, and attachment inlets are clear, check for other  
blockages. (See “Checking for Blockages” for instructions.)  
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with  
delicately sewn edges. Open the suction release on the handle to decrease  
suction power.  
Vacuum lifts scatter rugs  
(lightweight, movable  
rugs).  
Move the On/Off switch to “I - Suction Only” position to disengage the  
brush roll  
Check filters to see if they need cleaning. Follow instructions for rinsing and  
drying the filters before re-inserting back into the vacuum.  
Dust cup may be full; empty dust cup.  
Airflow is restricted. No  
suction or light suction.  
Check hose, hose connections, nozzles and accessories for blockages; clear  
blockages if required.  
Close the suction release on the handle to increase suction power.  
If dust cup is empty, and attachment inlets are clear, check for other  
blockages.  
Immediately turn off and unplug vacuum, disconnect the nozzle and remove  
blockage before reconnecting and turning vacuum back on.  
Pull the handle toward you and release the floor nozzle to disengage the  
auto-off feature.  
Brush roll does not spin  
Move the On/Off switch to the “II - Brush Roll On” position.  
This vacuum cleaner is equipped with a motor protective thermostat. If for  
some reason your vacuum overheats, the thermostat will automatically turn  
the unit off. Should this occur, perform the following steps to restart the  
motor thermostat:  
1. Move the On/Off switch to the “O” (Off) position.  
2. Unplug the vacuum.  
3. Empty the dust cup and clean filters.  
Vacuum turns off  
on its own.  
4. Check for blockages in hose, accessories and inlet openings.  
5. Allow the unit to cool for a minimum of 45 minutes.  
6. Plug in the vacuum.  
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.  
Note: If vacuum still does not start, contact Customer Service at:  
1-800-798-7398.  
or contact customer service: 1-800-798-7398.  
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TOLL FREE: 1-800-798-7398  
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EURO-PRO FIVE-YEAR (5) LIMITED WARRANTY  
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of  
five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions,  
exclusions and exceptions.  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at  
our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been  
tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse,  
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does  
not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration  
to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO  
Operating LLC.  
If your appliance fails to operate properly while in use under normal household conditions within the warranty  
period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For  
If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating LLC’s sole  
discretion, we will repair or replace it free of charge. Proof of purchase date and a check made payable to EURO-  
PRO Operating LLC in the amount of $19.95 to cover the cost of return shipping and handling must be included.*  
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require  
replacement are specifically excluded from warranty.  
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or  
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations  
expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC liable  
for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion  
or limitation of incidental or consequential damages, so the above may not apply to you.  
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state  
or province to province.  
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase  
date and to attach a tag to item before packing including your name, complete address and phone  
number with a note giving purchase information, model number and what you believe is the problem  
with the item. We recommend you insure the package (as damage in shipping is not covered by your  
warranty). Mark the outside of your package ATTENTION CUSTOMER SERVICE”. We are constantly  
striving to improve our products, therefore the specifications contained herein are subject to change  
without notice.  
Product Registration  
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10)  
days of purchase. You will be asked to provide the store name, date of purchase and model number along with your  
name and address.  
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering  
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying  
instructions.  
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EURO-PRO Operating LLC  
U.S.:  
Newton, MA 02459  
Ville St. Laurent, Québec H4S 1A7  
Canada:  
1-800-798-7398  
Copyright © Euro-Pro Operating LLC 2011  
Printed in China  
Illustrations may differ from actual product.  
NV355.NV356E.NV356K.NV357.110714.3  
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