Shark Carpet Cleaner S3501W User Manual

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PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Your Steam Mop should be securely plugged into a  
120V AC electrical outlet only.  
The Steam Mop  
will not turn on.  
Check your fuse or breaker.  
If your unit still doesn’t work, give us a call 1-800-798-7398  
Prime the pump, see page 4 for more information.  
Steam Mop will not  
make steam.  
Is there water in the water tank? If not, add water to your  
Steam Mop following the instructions.  
Check to see if your micro-fiber cleaning pocket is too wet.  
We recommend you unplug the Steam Mop and change the  
micro-fiber cleaning pocket.  
Steam Mop leaves  
water on the floor.  
Make sure the steam pocket is attached correctly.  
Make sure the steam pocket is attached correctly.  
Check to see if your pocket is excessively dirty.  
Try increasing the height of the pole for better leverage.  
Steam Mop is hard  
to push.  
The micro-fiber pocket might be dirty. Flip or change  
the pocket.  
If you washed the pocket with powder detergent then the  
pocket might be ruined.  
If you are cleaning in a kitchen area where there might be a  
build-up of grease then use a degreasing agent such as an  
all-purpose cleaner or dish soap and paper towels to clean  
the area first.  
Floors are cloudy,  
streaky or spotty  
after steaming.  
You might have left the mop in the same spot for  
too long.  
Do you have hard water? If you do you, we recommend  
switching to distilled water.  
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